#questions-and-help
1 messages · Page 704 of 1
- #known-issues There is no fix yet, please wait for one.
- Read this #questions-and-help message | by Mack
- Contact support for possible compensation.
Is the daily reset bug gone?
Its gone for me and someone else too, I think the bug might get fixed for the rest of you soon
Is it available to use on the shared space spells?
If you just got rid of chevrons and it stopped looping animation, then it isn't gone.
😭🙏 so like i shouldn't forge candles anymore?
I have my chevrons, there is no animation and its not reseting repeatedly. I have also not gotten any candles at all today and have mostly been offline.
Should be
Nit the one that comes with your nest, but I think you may be able to but it from the Nesting Guide?
You were afected by it at some point before, right?
Not 100% on that, however
I have been affected all day yesterday and half of today
I’ll have to check this out thank you!
Thanks! I think I’m going to watch the video and try it out once I get home later this afternoon
Every time I want to claim a candle I get that the light restarts again and doesn't give me my candles 😭
I'm collecting candles but not getting them! Anyone having the same issue?
That is good news! I hope they implement full fix tomorrow, if that's actually tgc doing.
do the old days of fortune cosmetics come back?
Happening to me as well but only when i click the forge candle button
i have a question where is the music event located? thank you in advance!
pretty sure its because of the bug try and just save up and wait until the bug is fixed😖
Same, bug has been annoying a lot. Considering that we have been unable to get candles for 3 days now considering when the servers were down.
Guide can tp you to event location from aviary or old home.
It is in concert hall(duets area) in aviary.
Hey guys how do i get back to the stage land? The one with the ice and ski lifts?
What's wrong with this server error????
village of dreams! enter valley from home and go directly right!
Thank youuuuu. Like home as in by the portals?
Vilage of dreams? You can get there from social area in valey of triumph. Just look right from spawn. You should see a tunnel that leads to it.
yeah! and the place with the stage is village theatre which is nearly directly across from the path that leads you into the fishing/ice rink area
oop realized it's been answered
How do I get there quickly? Do I have to go all the way back?
would you like to send me your code? it might be easier that way loll
here's a visual guide to getting to the **Village of Dreams Social Area **by io: #seasons-events-chat message
Ohhh
how does the bonus event currency looks like in the aviary village? thank you in advance!
the 15 extra?
yes
they look like yellow treble clefs!
if you need a visual guide: (I keep hitting enter before ready
)
Detailed 15 Bonus Ticket Locations by aL: #seasons-events-chat message
thank you to the both of you!
Days of Feast returns from <t:1734940800:f> through <t:1736755140:f> with a special collaboration that brings the magic of Alice in Wonderland to Sky ☃️
🔍 More info : https://bit.ly/PatchNotes0275
where is the village theatre ?
Can I cr while my candle still grey from yesterday
You can go to harmony hall in aviary
After u get in exit on right side
no point honestly
behind the corner?
Checked
So you telling me I’ll lose the 20 candle for the day
pretty much... i didn't do 2 days so 40 plus lost 21 from pray bug
how do i get back to the snowy theatre place :00
IPAD people i need feedback : Is anyone experience more game crash than usual?
Idk if its because of the recent ipad update or the general current bugs from TGC
Before I had a game crash like every once or twice a month... today it crashed at least 5 times
There's nothing, I stood right on the spark it was between the two towers
Mines too last time I played some areas it will crash at least 5 plus times then I gave up in running for it o-o
can u get the recording? and what is that u r doing?
Cheering the crew up
ok... is it part of the task from performance guide tree?
ok... lemme check
where is the frantic stage hand supposed to be??
Why has winter come to original Home but not the new area?
Got anything?
Yes..
go little further in the back
back side of the stage in front of space where u get the winged light
guh? i didnt get any winged light from here recently lol
Went backstage and back normally
maybe im in the wrong place T_T is it the theatre in the aviary or the one in the snowy place
It's when u go to the valley of triumph
Then to the right theres a tunnel
Stage area?
Or ice skating area?
Theatre area yes
Got it! Ty
eeek i cant find it sorry
Uhm, is anyone else having a bug right now, where the character does the reset candle animation?
It's constantly doing it lol
Guided here from reddit
I wanted to make a suggestion or two for the game, but I don't see a channel to do so
Should I ask it anyways
Seems to be a current issue with many
Thank you
Is it just visual? Or does the boosts actually restart each time
Does anyone know when the daily refresh bug is getting fixed?
Visual. Regardless, the candles will not refresh until the issue is resolved, meaning you're not getting candles and once you reach grey (if you decide to bother trying), it will stay grey permanently (again, until this is resolved)
the issue is still going ? im missing so many candless
good luck! i have heard something about peolle being sent into a black room with a wibged ligh forceing them to take it, idk what that's about tho or how it works but i hope you can do it anyway!
urggg i cant find the place that leads to the snowwy theater could someone help?
its thru the music hall! in the village of dreams when u find the music place, go inside and straight to the right
Or just turn right on the village's ice rink
How to get to the Village Theater by Clement and io
#seasons-events-chat message
Hi, the bug of always praying continues, but only when we pick up the candles.
always
Skykids became religious 
My clock keeps resetting and won't let me get my candles how do I fix
Hey what's that top thing?
By waiting for the devs to fix
A flower pot
Vase like thing
What does it do?
Same thing all flowers do, decorate
its a prop
Well is it an accessory?
What does it look like?
So I'm out of my daily candles that's just dandy
Performance Flower Pot Preview by Kion
#screenshots-and-videos message
Lmao I thought it was tnt
It's 52 candles
Not just daily. Other have been out of weekly candles
I just got this bug yesterday, so I'm out 40 candles from 2 days now
save it for time when u have access candles... not limited
So it will always be available even after the event
It's not related to any event. It's been permanent since it was added with Season of Performance
In the workshop store, there's a mask thing that costs eden candles
What is it? I don't want to spend three weeks on wl for nothing
yes... that guide isn't event related
Mask display
How do you get more tickets for the event? Is it just 2 per day?
5
And they want me to spend 25 dollars on an instrument
2 from orbs
2 from 2 different instruments
1 from event guide
So seasons stay, they don't go away?
4 per day:
- 2 from wax around the stage
- 1 from interacting with the instrument
- 1 from talking to the guide
There's a 5th bugged ticket that you can get from tapping the xylophone from the first day in aviary
Permanently added ones ...stay
So even that one ice skating spirit stays?
Season guides stay once they end, so players can still do their quests
How do Ik if a season is permanently added?
If it is any guide in game that isn't current season related or have season related rewards or symbols on the rewards
So you hang a mask on a wall or something?
they are permanent
Ohhh
So the moomin stuff will leave soon
soon-ish
Like 28 days
yeah
the season pass related rewards will be gone from the game... with real purchase
Moomin is a season. The quests will stay permanently, the cosmetics will return in the future as traveling spirits. The IAPs are limited and not scheduled to return
but other will stay that is for free (i.e. regular candle /hearts purchase)
So the cellist spirit will stay forever selling cellos in the concert hall
Ty guysss
I was so confused
Do not rush buying items from any event guides except current ones...
Can we save the song with this prop? if yes, how ?
I guess ...yes
ok how ? ^^
no fix yet right?
Hi, I don’t understand the frantic stagehand daily. What am I supposed to do to clear it? I made a shared memory but that didn’t do it
go behind stage and tap on the needle thing and couple more emotes till u finish
it seems i've been cure from the pray pandemic...
somehow...
im not praying anymore...
collected and forged 15 candles?
does it just not work in home when logging in?
You're on the wrong spot. The spirit for the quest is right next to the stage with the dancer
nope
Hey guys! Im a veteran on sky, but I dont play in a really long time... I dont know how to farm candles myself 🥹 can somebody help?
you can search for ubers at #looking-for-group-live
THANK UUU
what is this?
U can add the changing table to shared spaces??
its part of a race, someone must have made one and its playing it
A checkpoint from the course creation prop, someone made a race there
part of someone's race
ohh
Not outside of aviary or Nests
OH NO, THE PRAYING ITS NOT GONE
I just didnt collect any wax yet
if that closet prop is in any shared space or on someones back it is hacked
the only places its available is in your nest and in the nesting workshop shared space shrine
So it's a cheat?
!reportfaq
Here's some info on how to report players in the game: https://bit.ly/ReportFAQ
Thanks guys
Is the daily candle reset/praying bug fixed yet?
Question about the bug!!
It's pretty hard to follow all information on it, but I have done my best. I see a lot of people mentioning that they were able to receive other things forged, just not the regular candles... but has anyone else encountered said 'forging' issue where nothing forged was added to your currency?
Yesterday, my luck ran out and I got the refresh loop bug. I misunderstood information provided and it led me to believe that I could forge after my 3 chevrons were gone.
What I had waiting for me:
- a full 3 chevrons worth of candles
- 1 heart gained from friends' light
- 1 Moomin candle gained from the 4 seasonal candles in the realms
4: event tickets
What I got:
- Nothing at all. Not just the regular candles, but nothing else either. None of the numbers went up.
Now in regards to the tickets, I don't know how many go straight to currency, or how many have to be gained by forging bc I wasn't paying attention, but I do know that the number didn't go up when I forged everything.
So yeah, has anyone else encountered this also? ||Yes, I've already submitted a bug report but I want to know if I am an outlier or if the general info is incorrect||
it seems like sitting(on chat props) stops the animation from happening
where do you get event tickets, this game doesnt tell me 
not sure tho, it only stops until next time you get wax
dont think i can forge anyways, but at least i can do stuff around, just be careful with wax
Won't say that it was your mistake since there's plenty of context missing (could've misread, could have been the chat going too fast, etc.) but it's been stated many times that you WILL NOT get any candles regardless of when you forge
2 ticket floating in the air in todays event area
1 ticket by talking to the guide
1 ticket by interacting with the cello
Yeah, I figured that out, lol
But thank you for reiterating it. Like I said, I misunderstood. I have dyslexia so I will not rule out the very real possibility of me being the one to blame in the misunderstandings.
Oh there’s also the 15 bonuses
Days of Music- 15 Bonus Ticket Locations 
by AL
#seasons-events-chat message
Hi! Looking for someone with max height, so I can see my height progress when i use my height spells thank you
You can also get 1 ticket from the instrument in Aviary for 5 a day.
really? nasty mold didnt say anything about that in her video guide, i suppose she might have missed that info
Its only the 1 in aviary tho no other spots have it
Hi does anyone have problem going to friend nests? I have tried visiting them more than 10 times but its always empty any i can't see my friends, only their sparkle. But they could see me inside their nest. What should i do 🥲
Where are today’s tickets?
i think you can tp to the area via the event guide
They take me to the cave theater and I can’t see tickets anywhere
The work around I have found for it is to have your friends go up to you and enter your "shared space" above your head, and then everything is ~magically~ revealed
Yeah, but i couldn't see them at all in their nest so there is no warp button on top of their head
I took a video with in app video but i didn't know we have to manually save it. Now my proof is gone 🥲
All you need to do is stand there like a bump on a log. They need to come up to you and there will be a "shared space" icon above your head for them to enter into. They need to click it, then the check mark, and then everything will be suddenly there.
It's the oddest thing
I got 2 tickets entering the cave. 1 ticket from talking to the guide and 1 ticket from picking up the Cello
and the 5th ticket from picking up the xylophone instrument in aviary
i didnt, it just doesnt pop up until you get wax, sitting help the anymation dissapear until you get more wax again
Ahhhh, so my friend is the one that have to warp me? Thats weird, because shen my friend come to my nest they could see it even though i did not click the button on them
forging tickets or seasonal candles also makes the animation come back(i didnt get the chevrons out, so idk if you did that it will appear again, dont think so)
So in their nest, they need to do that to their guests. In your nest, you do that to your guests.
how can i get more hearts quickly? i need 20 for chibi mask :)
Hmm quite weid feature, but i will try it. Thank you Essa. I was stressed and yeet out from the game
You're welcome! I figured it out completely by accident when it happened to myself and a friend.
!iheartyou spirits, friends, daily light buddies in #looking-for-group-live and making shared spaces/memoires are among the best ways
Learn more about giving and receiving hearts here: https://thatgamecompany.helpshift.com/a/sky-children-of-the-light/?p=all&s=gameplay-features&f=how-do-i-obtain-candles-and-hearts
Is this hacks?
Also do you know if the earing from days of rainbow will come back? I forgot to buy it and now i regret it so bad
thank you!! i forgot about shared spaces
theyll most likely be back next days of color
!!!!! Yay!!!
💀No
so daily light refresh bug did an uno reverse on me, its "fixed" but anytime i collect wax it puts me back in the loop -.-
I hope it will be the same price hahaha
i know theres like, some way to glitch in the trials to use spells but im not 100% sure if it applies to all trials or only fire
iaps generally never change their prices
Thats good to know 
Is it just me having erorr like this or anyone too?
Many others have been experiencing it on and off since reset. My friend has been getting it, but I have not. I'm on pc and she's on switch and ios; not sure if that matters.
It happens to Pc players too! Try to log in again @vague dawn
. it’s a bug that many skykids have recently
Ouuu okkaaay thank youuu for the infoo
Ouuu okaaay thank youuu for the infooo
how do you talk in a shared memory?
Hey yall is there a way to get this guy’s hair?
wheres the wax for the 2 music tickets just around today?
Not at the moment. You can get it when it comes back as traveling/ returning spirit 
Why is there someone on my constellation that shows I can light them even if I already lit them for the day already? It keeps doing that
I collected the xylophone event wax and forged it, and for some reason got 3 tickets??
I haven't even went to the event area yet. It was only the xylophone
Use the chat function when you record a share memory. If you are on phone the chat it is on the left bottom corner of the screen 
It's a different instrument for every different area. Today is at the concert hall from season of duets
ohhh ok
That's not my question
I interacted with the xylophone in Aviary, and got 3 tickets instead of the usual 1.
Maybe it’s just another bug too. That xylophone is not meant to give ticket anyway
how? It shouldn't even be giving you wax? Or does it give it if you didn't collect it in previous days?
when does music end btw? i have 6 more tickets to get the cape
It's bugged or smthn, I've been able to collect wax from it each day. But either way, no, I've been going every day so it can't be "built up" or however it would be phrased
Did it happen to anyone else? Or was I just- lucky??
It ends on December 8th 
i just tested it i already got one from the guide, one from the violin in the concert hall, and one from the xylophone too, just cant find the wax for the 2 floating around
Well in any case, if ypu are still missing your 4th tickets for the day you can go to the concert hall and interact with the cello
Hello helloo 
Does someone know if the bug of candles going into the void when you forge them is affecting Eden candles? I just did shards but I'm scared to forge them 
...wait, I realized what it was, I just went to the ticket guide for today
Teleporting with the event guide gave me 2 more to forge. I just didnt forge the xylophone one until I was on the boat and since I didn't see the physical wax I assumed it was from that
Case closed
ohhh that would explain it for me too why i cant find the other 2 tickets floating
I have the same problem. Anyone knows anything about this?
@iron escarp
To the best of my knowledge, either it's a bug, or they unfriended you
If I got unfriended by them, they don’t automatically get removed from my constellation?
Welp that’s rough, ty
Difference between block and Unfriend by Ash
#questions-and-help message
Is there any event currency in aviary today?
The bugged xylophone is still there
I really doubt that's the case but I guess I can test it
Okk sorry for the late reply I was offline but ty again!
Has Sky made any comments on the daily light refresh buig?
Like any way to temporarily fix it, or any plans on it or anything?
not yet i dont think
best "fix" is to not play
im ignoring sky so hard right now i almost forgot that i havent done my seasonal dalies and tickets
this bug has really zapped all my love for the game 
me whos actively doing both on 2 accounts
there's this too #quick-dev-updates message
oh heck i missed that
I wonder what "compensation" will be? Free candles maybe?
should be...
i hope they extend the traveling spirit, because i really wanted the cape of this one but i don't want to be low on candles esp with the end of moomin season coming up n i'd like to get the free stuff in seasonal guide tree
3candol
/lh
In my opinion, seems most likely, since the daily refresh is affecting regular candles. The other currencies don't seem to be affected, at least for like 99% of the reports I've seen
Giving everyone 200+ candles would be the easy solution, I'd think. 20 for every day that it was glitched.
its still glitched?
mmhmm. It's making a lot of friends i have quit.
or at least 100, 200 seems too kind
See, I don't see 100 being enough to bring players back
knowing tgc 
because hardcore players get 20 candles a day
Knowing TGC, getting compensation at all is a miracle
that
would be near to never gonna happen 😂
So they'd still LOSE OUT on all the days they couldn't forge candles because of the glitch
so, still "punished" because of TGC.
I don't think discussing it here amongst other players who have no affect is going to make much difference though
ive already sent it twice before, but this is the most gracious tgc has been with compensation. if i remember this is during season of duets when the event area was bugged
Sadly not. I was just thinking aloud.
i remember when players in server were like "WOAH. who died at tgc for this to happen" 
A little help here
So im getting the refresh clock candle thing over and over bug
What do i do 🥲
bug, no fix yet :(
would be better if they compensate 20/21 candles for how long players experienced this bug
So should i just stop my run for today
Or collect but never click the candle 🥲
Daily Light Refresh Bug Recap by io
#questions-and-help message
Us iOS users have to keep candle running because we don't have a glitch 😭
2nd day now of not getting anything 😅 now there's an additional problem server error, wonder what will be the additional bug for tomorrow 😂
until the bug is fixed, you will unfortunately not be able to collect candles
2 weeks and counting chat 🫂
i do wonder what caused the bug in the first place, because yeah sky is buggy but ive never seen it be this buggy.
No, you're just lucky. My iOS is bugged
my ios is also bugged
did they fix the bug?
Thanks for the hint about clearing the chevrons to stop the animation. 
o, mine isnt bugging anymore? is that possible?
you're not safe isak 👻 maybe you're next
I promise I won't tell hehehe
theyve given more for android crashes #questions-and-help message but it was on an individual basis
If you get rid of the chevrons it stops. If you're on Day 2 or more, it plays the emote again when collecting wax/currency/etc
Thanks everyone 🥲 hopefully it gets fixed asap
ooohhh maybe i got it, i havent gotten on sky but i did put in a ticket
day 1
Can i forge my candles yet? My chevrons hasn’t reset though and I still get the weird refresh every time I collect light
Does anyone know if we will have the IAP marching outfit avaible again next time the "days of..." comes around? Or is it a one time kinda deal?
Are we gonna get some new coloring pages from TGC? I always really like those.
This has been happening to people for weeks, but I feel like they've only tried to solve / acknowledge the problem in just these past 2 days only because it spread to the majority of players 😂
oop, i got rid of chvrons mb
Possibly? I don't think this is something we can predict tho
Maybe could request it in #live-feedback
this was months ago, they havent given out any for this one yet afaik
hopefully its more than 15 candles 
if i missed one seasonal heart coz of this bug i swear!!!
WAIT HUH I STOPPED BUGGING????
How do you get rid of the chevrons when it refreshes every 3 seconds?
IM NOT BUGGED ANYMORE
Brute force
Or getting dragged by an unaffected friend
go fly
Fr?
okay, so i still can't collect candles (
) but i'm not looping praying !! (i never got rid of my chevrons i was lazy LOL
Ahhhhhh actually How long have you had this bug?
Are you on Day 2 or more?
since all days-of items tend to return every year it's likely that it will, however i'd also say it's not really something set in stone & its not something we can say for sure. in other words: probably yes, but who knows?
where are the tickets today? cant find em
I’m almost one week…about this bug
bugs old enough to eat a whole corn
got it on friday, so 3 days
Then that's likely normal. I'm currently Day 2 and in similar/same situation as you describe rn
when is ddays of fortune? :0
just proud not to be loop praying, hallelujah
Welll... """"""normal"""""
when is days of free bug
Does anyone know were the shard eruptions are?
if i collected candles with the bug, r they into the void?
Okay, thank you, Im just trynna decide what Iap to get cuz I really like it but if it has the chance of coming back then idm missing out and going for another that wont, tyvm

If you forge them yes
YAY! I lost like 10 candles!!!
Days of music ticket location by Kion
#seasons-events-chat message
i'd say put in a ticket with support to see about getting them back, i've seen ppl saying they've been doing that
How long will it take to repair it⋯⋯
omg I lost a lot of candles! 😃😭
too lazy, ill do it if i lose mroe
Coding isn't a straight line, so we're not sure. Hopefully soon
me 2! congratulaitons!
its generally safe to pass up on days-of items since they pretty much always return unless otherwise stated (but u never know when they might break the pattern), ticket items r always worth getting before they come back for candles! really the only things that never come back are collab items & ults
can you guys still do cr even if u don't have chevron?
Okay, general question. I'm calm down now ... Later of my lose of 3 candle's today in my Cr. Some new information about the situation?
Snowflake pole event , what the purpose ?
thanks!
coz my daily light refresh is bugged lmao
don't worry soon you'll lost all of ur patience
I had like 400+ and haven't collected my candle for 1 week
Tgc be like fixed one bug then made more trouble bug
then my candles now is below 390! 😃
https://discord.com/channels/575762611111592007/1077716001493356574 new dev update. It will be ok. 👍
Not really. Any candles you forge are lost to the void
Am I supposed to be able to interact with this guide? I did a couple of quests but now I can’t interact with them
I am curios about snowflake pole event with firework what the purpose of it ?
oh god, not rn tgc 💀
!fireworkwhen
...SKYBOT ISTG-
Not so good, but I got 18 candle's today.... usually I make 21 candle's for day. So....
noooo skybot </3
~~just as broken as the game
~~
does it still have a candle boost even if u don't have chev?
!ts
oh wait it is broken
Skybot's taking a nap, try again in a few minutes💔
since the chevrons don't reset anymore with the bug, it's just permanently broken for the meanwhile
Cant you buy this somewhere?
Today my candle boost was bug for 10 minutes in appear.... since the 30 of November I have the same problem....
It was available for the grand opening of Aviary village, which was a temporary firework event. The event will not rerun, but the cosmetics will. How, is unknown atm
It's a reskin of fireworks staff, as far as i know.
it would be cool if there was a shop in aviary that was like the furniture shop that rotated all the days of event items (since they're free items anyways) weekly so people wouldn't have to wait year long for 'em
It is a fireworks staff, but the way they fire off is different
Oh i thought they are the same, but only look different. Didn't know there's something more different about them.
try going home and using the return shrine 
!fireworkwhen
On the first day of each month, join the flock of Sky kids for a firework show that moves through the Aviary Village and into the sky! 
Event times: (These timestamps are in your local time!)
<t:1730707200:t> 》<t:1730721600:t> 》<t:1730736000:t> 》<t:1730750400:t> 》<t:1730764800:t> 》<t:1730779200:t>
❗ Meditate at the shrine near the realm gates to join. See quest completion requirements to participate below!
🔎 More Info: https://bit.ly/SkyPatch0235
Question due to the bug does it also affect collecting ascended candles or eden?
No, only regular ones, you can get the season ones aswell
Has the bug been resolved yet?
whats the bug???
Ohh ok tyty
If we get ONLY 15 or so regular candles for compensation im going to unistall so bad (it's my second time without the cr and the next TS is one that i wanted for so long)
Wait what's the next ts & where do u get the sources for these😭..
I wanna get the wbs so bad...
You get the hint on twitter, rn it MIGHT be Scolding Student
Next ts haven't been revealed yet and no clues out yet too
It seems some have had this for weeks, so they missed out on hundreds of potential candles
Oh the picture is out on social media?
Im really sorry if i sound mean :') and i dont want to be glad many people have the same issue bc it's not fair but i've been missing up to 40~regular ones sigh
since we cannot forge candles, will the candles we gather during this period still count?
It was for a couple of days already
blurry picture but yeah
Did discord got forgotten or i just didn't notice the post?
hi wheres village theater for the qurest today? thanks!
Yes but not in discord
If it's Scolding Student, I hope the light reset bug is fixed soon. 
rip discord
I just hope they compensate more than 15 candles 💀 Maybe if they made the next 5-10 TS trees free for everyone I will be willing to forgive 😂
the social media intern is not on discord
no clue xD
question about eden: last week i did eden on monday, so if eden resets on sunday, does that mean i can run eden today on sunday or is my reset tomorrow (monday)? 😕
FR i thought it was a day-ish? bug but ive seen people with more than 3 days with it
You can access the area from village of dreams or from the music hall
It reset already. !er
Eden resets at the same time regardless of when you last went
!er
The Eye of Eden resets once per week.
Next reset happens <t:1733644800:F> (In 6 days 7 hours 13 minutes 42 seconds)
Did you know you can use the !edenreset or !er command in my DMs? Shorter cooldown there too.
can somebody explain what the candle bug is, cuz i have no idea if im a victim or not
In vilage of dreams. You get there through the left path between houses from lake with fishing poles
im bored, how do u get them to fix the bug faster again?
Tbh im surprised we are gonna get smt from this company. But i do agree with what you say xD or at least discount TS, no cr, no money, no nothing
If you can't tell then you're not a victim luckily.
oh ok thank u my brain was very confused t-t @nova lynx ty for the help
wat the heck dose this keep happening for... nothing wrong with my net....
can u take a ss where it is, i dont understand 😭
welcome to sky, where we get feed with bugs <3
i just got back a week ago from having a 9 month break so im not sure what to look for
all the buggs that are killing us inside ._.
Biggest indicator is if the daily light refresh prayer emote plays repetitively. That's the sign you're affected and on the first day
It changes a bit when you're on day 2 or more
Where is my wl >:(
Can people who read my message use an emote to see how many people DO have the bug issue? Im curious
grats!!! you too have been chosen
Daily Light Refresh Bug General Info
Please take time to read this
#questions-and-help message
oh okay, i think that happened so thank you 
You are be stuck in daily light refresh animation loop
Read this #questions-and-help message | by Mack for more info
Me x2 (affected on 2 accounts)
Im really sorry u are going with that too
Thankfully I had plenty of candles saved up already for both so I'm not too concerned.
Going to golden with the candle bug wish me luck 
You didn't do season of shatering quests so you will be getting same first memory. You need to do quests to see and have ascess to more wl from them
Im confused tho, bc the animation stopped yesterday, i did the cr and save the candles in case today it worked and surprise, they are in the void now. Its true that the animation thingy stopped and when i take light i still have the gray candle sigh (but ofc i was able to do the dailie of giving hearts to people xd)
i can see many emotes, damn
Sorry it took some times. You can through either places
jealous
That's only people that are in this chat with a bug
yeah, i read people on "X" complaining too so MANY people are having the issue sadly :/
Partially related question, can other players (friends, strangers, etc) see the refresh animation?
No, only the glow
dw sorry for wasting your time thank you! 
omg im concerned!! are u by chance mistaking light buddies by giving hearts everyday?
And here i am, still able to cr, wish i could tell you guys what’s the condition to be fine regarding the cr bug 🐛 hubby and me certainly went unaffected so far
Nono, it was for the dailies, to send a heart to a friend, i was able to give them candles but im not able to obtain them xD
ohh ok,, coz I've encountered some that do it the wrong way since they started playing and no one did teach them that litting friends candle and sending heart everyday are two different things
Oh no :( i was told by a friend how Sky works luckily
havent gone online yet today, im right in assuming the bug is still live?
yup
dang
am i able to get my dailies just fine or is that bugged too?
dailies are fine, you cannot get regular candles :')
only normal candles are affected, so unless a daily quest needs you to sit you should be able to get all of them
that's great then, u got me worried ma fellow skid ☺️
Is it worth candle running? Or do we not keep the wax
We don't know if it's even counting corectly on next day after getting rid of chevrons, so no
You can do it even if it does, just have to sit right as praying starts
I don't know if anyone else is experiencing this but dunno what tgc did but I am able to walk without praying... until I collect or forge any kind of candle and wax then once the candle fades away I stop animating (if anyone else who got the refresh bug got this or if I somehow got it changed but I am.. Thankful I can move and go home easier now)
Bring fire prop, instant recharge potins or ask someone for help to get there(if they can join you if you are in there)
Another option is bring a friend after doing shard together
I survived 
that wouldn't work unless their friend is on the same shattering quest tho. that's the plant memory, today's is elder
it's not as crippling, in anything besides eden, as it looks
What if I left before I got it... do I just miss out forever...
you can do the shard again to go back in to the memory
No, you can get back in today. You will have to do shard again tho
I did and it skipped it
wdym skipped it? the memory crystal didn't appear after the fragment activity?
You need to wait a bit until crystal spirit appears, if you are doing shard more than once.
i cant cr since my candle is gray and it takes FOREVER to get at least 1 sigh
I couldn't go back to the leaves memory
Where is the village theater??
server error?
is it ma internet or?
Guys is it normal for my daily light to keep refreshing like somewhat every 30 seconds 🧍♀️🧍♀️
Not every 30 seconds but very frequently
Isn’t it like only once per day
Could say yes, it's a bug most players is getting recently
Oooh okay okay I just wanted to figure out what it was and tysm!
There's info on it
Once you collect wax worth 15 candles and make your chevrons disappear, the animation stops, but the bug will be still there, just not full on visible anymore
Just don't forge any normal candles they disappear, nit seasonal candles and other currencies tho.
- #known-issues There is no fix yet, please wait for one.
- Read this #questions-and-help message | by Mack
- Contact support for possible compensation.
By support is meant Bug Report or?
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
In game support
Ah, haven't used that yet, that's why i didn't think of it, thx
I went to the area for days of music but didnt see my daily ticket wax (2) does anyone know where it is?
^ ik its at the concert
When you teleport using the event guide, that's where the 2 other tickets come from
I did but I didnt get it
I was just asking here in case there was a spot I was missing
ah but no recording
where can i contact the Sky Player Support team to submit an appeal
!support
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
why does it want my full name the little identity thieves /lh
are players going to get compensation for the reset bug?
Helppp i cant do my candle runnn😭
I dunno if it makes much difference but I collected the Aviary xylophone ticket, and didn't forge it until after I used the teleport. I got 3 (1+2) doing that, so maybe if you haven't gotten the xylophone one you could try that?
Definitely yes
#quick-dev-updates message
I believe I alr did, I've been consistently doing the event stuff so Im just not sure
Gotta relax and wait for a fix
No its too late, i already forging my candle's and now it didnt refresh anymore
Awh. If nothing else it shouldn't prevent you from getting the cape though
hopefully! ty for helping though
Well at least you can move freely now and do everything other than cr
Did you collect the blue wax while you were loading? That's what happened to me when I was teleported
nope
If I haven't encountered the bug at ALL, can I forge my candles or should I avoid it to stay safe
If you are not affected, PLEASE FORGE THEM! If you do get affected later on, you won't potentially lose them forging then. Even if you don't get affected it's a good practice!
I have enaugh candle for travelling spirit tho, but i cant saving my candle for day of feast
Will this still be available after the days of music?
is it normal to get server error when you're not even in the game yet
Whenever that’s happened to me, it was because I had bad Wifi so I’m not sure
my wifi is fine but maybe its not, i dont wanna get upset so i will just think its my wifi
hi! how can i gift iaps to a friend? i know we can but im not sure how and i dont wanna make a mistake and buy it for me lol
You open the friendship tree and there should be an option I think it’s after unlocking fist bump. If you want to buy them sm for like a season you have to be in that area.
i wanna gift them the pants from days of music thats in the shop rn
To late for me 🚶
You need to progress on their friendship tree to do it. I think you might need to wait a couple days afer unlocking it there until you will be able to do it
Can someone give me a rundown on what the candle bug is like?
(haven't been on sky or qnh for a day or two)
i cant get candle becouse of daily reset event
we're on the one after the piggy back on the friendship, thats enough right? we've been there for a few days already i think
Here is copy paste about it
- #known-issues There is no fix yet, please wait for one.
- Read this #questions-and-help message | by Mack
- Contact support for possible compensation.
i cant get candle until it fixed?
Ah thank you! What i was asking for

Seems mine is a little different? My chevrons 'reset' only after collecting any type of wax/currency
Can anyone tell me where the crap this one is? It's driving me crazy. It's not on the roof. I got both of those.
Check the 3 wl locations at the bell towers below.
You have to be friends for 3 days to be able to buy iap or season pass for them. Button with shopping cart and gift box on friendship tree will open candle shop. For iap that isn't in candle shop, your need to hold their hand to gift it.
Yes
I think it was about 18 candles wasted 🧌
y'all i'm blind, in the concert/duet area, once you finish the missions, where can you exchange the candles? i wanted to get the permanent accessory 
im poor 😭
You don't need to hold their hand, you need to bring them to the shop/spirit of where the cosmetics they want to purchase are
Check the backstage area! With the mirror etc. The guides should be there
I heard that the game has a bug. What is it?
also does anyone have a photo of the days of music sax?
There are 3 that show up as being there.
1 is behind shipwhright's workshop
1 above entrance to the temple
1 at the top of the temple outside of it
You can look at it and playtest it in harmony hall. It appears after you light white candles on the floor near main entrance.
How do I get more music tickets? I already found the fifteen in the aviary village
Amd for some reason, I have 20
thanks!
thank youu 
It is yes, it's a bug because the indicator includes one of the winged lights from the prairie village below! The wl does exist 
15 are bonus ones they don't respawn
You can get 5 tickets daily
2 from clusters of white wax in the event location
1 from talking to event guide in the event location
1 from picking up featured instrument in the event location
1 from picking up xylophone from across the cafe in aviary
How long do I need to get 30 tickets?
6 days?
Sorry, I'm really stupid sometimes
It's prairie, not isle of dawn
Map Shrine Wing Light Bugs by Stoat
#questions-and-help message
Should be up to date
That one is probably already fixed. There are 3 linked to that part of prairie and indicator goes away if you colect all 3
Does anyone know how many candles it takes to fully upgrade friendship? I want to grind until I get enough to fully upgrade 2 friendships to surprise my buddies
Ah, thanks for the reactions
I’ll check the pins
Thanks. I was losing my mind.
Isle of dawn is the only place with ghost winged light. They probably have other issue.
Check down below at the bell towers, you're missing one of those
is the firework festival still available to watch today?
!fireworkwhen one more showing in less than 2 hours
On the first day of each month, join the flock of Sky kids for a firework show that moves through the Aviary Village and into the sky! 
Event times: (These timestamps are in your local time!)
<t:1730707200:t> 》<t:1730721600:t> 》<t:1730736000:t> 》<t:1730750400:t> 》<t:1730764800:t> 》<t:1730779200:t>
❗ Meditate at the shrine near the realm gates to join. See quest completion requirements to participate below!
🔎 More Info: https://bit.ly/SkyPatch0235
!ts
The next Traveling Spirit is scheduled to arrive on <t:1733385600:F> (<t:1733385600:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
What’s the snowflake thing that says like ‘x hours to go’. It’s in aviary village. I keep waiting for it nd then more hours or minuets are added
At least we got some update about it
#quick-dev-updates message
alr
@calm swan it's for firework show
don’t have access to type in report a bug or ios report, looking to submit about moomin iaps. where can i find the form & access to report??
Did anyone know that the game will force you into the pity room when your wingless sky kid goes to aviary? 😭😭😭😭 is there a way to get out 🙏🙏
What issue do you have with the iaps?
just curious, where does this lead? is this something currently being worked on? its in the main lobby kinda behind the realms
Windpaths
huh
Windpath. You need to complete one of the last Hopeful Stewart quests to open that entrance to it.
the only reason a capeless is forced into pity room is because you've bought a wingbuff 
using apple pay it tries to use old in gane card it says is tied to current sub. used current card with apple pay to purchase. won’t recognize current card on apple pay, can’t select apple cash that has $ in it, can’t select exp yeah to finish adding card in game and can’t agree and continue paypal login. sorry if that was a long read. tldr no payments can be fully selected
That would be an issue with Apple then, no Sky
What is a pity room?
qnh
Oh Noo i wanted the chibi mask, im in tears
thank you for informing me
if you die outside of pnr, you'll spawn in a black room with a pity star for you to collect and continue your journey
any wing buffs give you a cape, unfortunately capeless players cant get chibi mask or blank mask cause of that 
Huh? Ok gotta go find how that looks then. I am intrigued.
pity star www
i can’t add my bank card due to exp scroll year not functioning, i can’t finish logging in with paypal, sky should recognize the apple pay card and i just bought $50 in candles with apple cash half an hour ago. the issue is in the moomin store for me. buying candles while i was in harmony hall worked fine.
Double check that you have enough money in your account
How many tickets should I have in total?
You can get 4/day but with a glitch up to 5/day is possible
Add 15 to that if you collected all hidden ones from Aviary.
Today, if you didn't miss any, should be 48
Ty
nvm, i’ve tried four different payment types it’s not how much money i have it’s the system to make payments is bugged in a different way for each.
We still prayin? 
Recommend contacting apple support instead
NOOOO
Does anybody have a video of somebody getting into pitty room in intended way?
Thoughts and prayers... soo many prayers...
#quick-dev-updates message
Thank you for letting me know about the last update this bug is just chaos 😭
I’m pretty sure if you do the rocket trick at the original home(two people request piggy back) and keep going for a while and let go, you’ll be launched into the pity room without the wl, it’s probably identical to the place you’re sent to right after dying in Eden tho
Yeah, i saw plenty videos about oob there, but i was curious to see how it plays out how it's intended to play out.
do you guys have any idea where this could be
the dumping ground ??? near the temple entrance ???? could it be sunny forest
Boneyard is the most fitting place i think, but we don't know how person who wrote it thinks about each area.
🕯️ Days of Giving starts <t:1733731200:R> [14 Days]
<t:1733731200:F>-<t:1734940740:F>
My only guess is they mean the black shard on November 28th that appears in Ice Rink, Valley of Triumph. (Based on the date, and area where the comment was in)
i was doing my dailies n happened to come across a message boat written in japanese telling a story 😭😭 this is insane
Dumping Ground usually translates from Wasteland in most cases
wait does that mean the message boat is still there or did it vanish with the shard
OH THANK YOU
wait i think i know where this is but what temple
it was also translated from japanese so im guessing wasteland too..
Why do I and ma fren couldn't get granny's buns?
It wouldn't show up 🙄
I wonder what they're trying to say will happen on November 28th next year in battlefield then 
Servers are unstable
Sometimes it bugs out.
If you happen to experience no buns, go home for at least half minute and use the return shrine to reset the area 
lol the message boat contains some random story i got invested in.. theyre telling when the next part will be
Then subscribe to them and run through the areas near water on the mentioned date
When the
started to spread. They knew
How long its gonna persist? I cant cr like this
i did subscribe im so proud of myself for doing something that makes sense for once

Oh wait they knew.......
Best guess is: 
Devs have a lot on their hands rn. Gotta be patient.
Does server error again?
Ykw imma stop playing for a while n start again when the problem gone. Btw thank you for answering 
candle bug and now this??
how many tickets can we get per day? not including the 15 bonus (good night)
When is Days of giving gonna start?
5 a day now
2 from the event area, 1 from talking to the guide, 1 from picking up the instrument and 1 from picking up the instrument in Aviary.
next week
Thanks
Too bad we still probably wont be able to CR for candles tho meaning we can't send hearts 😂
Does the chevron bug affect event tickets? Also is there anyway to fix it? (it finally got me
)
For me I've only had problems with normal candles, not SC, EC or AC
is there any way to get the aurora items?
Wait for a traveling spirit from Aurora to arrive, but that's the only way. The IAPs wont show up again tho unless there's a 3rd encore. That's unlikely tho.
How many ||ascended candles can you get from eden?|| (end spoilers)
i think its 14 or 15
15.75 for getting all 63 statues
Can someone tell me how do I get the wing that’s with the deer ? I forgot how to get to that area 
Go to the collab room in vault
We should still be able to get the wing in that area?
Going there rn
oh winged light, i thought you meant the cape xD you go through a cloud tunnel on the left side
Once you enter the deer area, this guide by dandelion shows how to get to the wind tunnel. The winged light is under the tree. 
#questions-and-help message
The cape wasn't pass exclusive btw, it was just a collab iap /info 
Oh! Thank you!
hey, the snow flake event staff thing said that there was 3 hrs left until an event 7 hrs ago and now its saying 6o mins left why is the in game clock thing confused?
Can I get the days of music cape - for tickets - in harmony hall after the days of is over?
!ts
The next Traveling Spirit is scheduled to arrive on <t:1733385600:F> (<t:1733385600:R>) 
You can learn more about Traveling Spirits here: http://bit.ly/TravelingSpirits
So how long do the events normally last?
The cape won't be available and there also won't be tickets to collect or buy after the event ends.
!fireworkwhen
POV I found an oob instead of the hole (I’m struggling for some reason)
!fireworkswhen
lol what's the command
Wow where is it?
Looks good!
!fireworkwhen
under nine colored deer area
Deer seasonal area, I’m trying to find the portal to get there and fell off the map lol (I found it!)
Thank you!
skybot's still sleeping
Question, someone said that i can use the music tickets to buy capes and such and I can't find a single place that sells capes for tickets
Or spirits who sell
Thank you!

It’s the jester where you can spend the tickets. Depending on the event is what you can buy; sometimes it’s capes, sometimes it’s hats etc
You buy it from the event guide
what’s the difference between the white and red guitar? (sound difference)
Ok
Oh that reminds me, are there different colored cellos? Can u chose the color u buy?
nope (cant choose colour sadly)
Is it just one color?
they sound the same
when will we be compensated for the daily light bug and for how much?
i couldnt do my dailies today either
they don’t TwT just tested it out, red guitar (candles) is more scratchy
theres different cellos, the purple one is permanently available for 200 candles and you have to wait for the ts to return to get the blue one
What's ts return
travelling spirit
you can read about them here https://sky-children-of-the-light.fandom.com/wiki/Traveling_Spirits
As per #quick-dev-updates when the fix is rolled out by TGC.
For the solid answer regarding compensation you may asked Costumer Support In-game for further information.
So the spirit that's there rn?
spells, costs eden candles
Size in sky is a spectrum, so the smalest will be -2000 and the highest will be +2000, you my read the references here :
https://sky-children-of-the-light.fandom.com/wiki/Blessings_(Spells)#Resize_Potion
KTJN
#questions-and-help message
All About Height by Clement
#questions-and-help message
Nathan's Height Measurement Tool:
#promote-your-sky-content message
and you were playing the red guitar and not the similar looking ukulele? 
we dont have one rn, the upcoming one will visit on the 5th
Ninny cape is on the 8th or 9th
yup! i used the spell and red ukelele? (the ts) sounded more scratchy, i don’t know what other guitar there is, if there is please so do tell me TwT (apart from the white one in shop right now)
It is will be released after the final quest rolled out as per patchnotes 
5th of December?
hello, so I bought the Nintendo pack on the switch but the candles only reflect on the switch and no on the other devices, is this normal?
yes
!candleswherebruh
🕯️ Candles purchased on
Nintendo Switch can only be seen and spent when playing on Switch.
🕯️ Candles purchased on 📱 other devices can not be seen or spent while using Switch.
This applies to regular candles, seasonal candles, and candles that are part of IAP bundles and gift passes 
Read more ➡️ https://bit.ly/SkyHowCandlesWork
thanks bot

When I get my wings, server error sometimes happen on my account.
is there any people who become same state? How can I solve this problem?
Does anyone know if when I go grey while having the bug it will start the reset loop again?
Wait for TGC to fix it, there has been a lot of bugs and server errors the past few days
I fixed it by getting 15 yesterday but noticed it didn’t reset from yesterday so idk if when I get the rest of the 20 today. I was gojng to try to get candles but not forge incase it lets me forge them when it’s fixed
anyone know if eden is affected by the bug? i havent forged anything (white candles, ascended candles, tickets or seasonal candles just to be extra extra safe) but i assume if i go with someone it would work until the "yolo" part where u have nothing shielding u from the rocks
not loop again, never.
Pretty sure ac is safe but know 100% season is safe
they sound the same to me 
the wiki has a list of all instruments if you want to look through it https://sky-children-of-the-light.fandom.com/wiki/Props#Held_Props_Display
ok
Only thing I had trouble with was regular candles. SC, EC and AC all worked normal for me
That’s good. Once I get the rest of the 20 candles today from yesterday before reset will it let me continue today and tmr do you know?
where i redeem my tickets for the cape?
I went to eden yesterday, but there is no wrong. we can get star candles completely
a scary thing about the bug is that i met up w some friends today first thing after logging on and while standing around chatting it went away, then came back. im worried that people will claim their candles and then it will return and then we will lose what we have forged
by talking to the event guide. cape costs 50 tickets
music spirit event
ok, I wait for solving. thx
was the loop still going/affecting your eden run?
or do you mean like how to collect event currency?
he just keeps spamming the theme of the day and not giving me the option for the frinedship tree
The pray bug only affects regular candles
is anyone else getting server errors rn?
find the guide in hall of harmony
right but in terms of movement while in eden, does it still loop there
i went there as well but he dint have a pop out for me to talk to him T_T
Yes, I ran Eden while having the bug xD
My candlelight bonus will no longer be refreshed continuously, but then i found that the three arrow bonus symbols are disappear.My white candle is growing slowly, and the number of candles has not increased.
After I passed the flying track,the server error windows were keeping appearing.🙃
u have to sit on the chair in front of him then interact
great lol. i hope you did ok
ok thank you
so if i candle run til there are no chevrons left, is it safe to claim them?? or does the loop just stop? i havent claimed anything to be extra safe
What's the shard today red or black? And when is it coming back
Only the animaton stop, you still have the bug
I’m losing my mind, where is this wing? In the dark side of this area????
https://sky-shards.pages.dev/en shard is red, i use this calendar, its super helpful!
Bugged
in 9 minutes, red
It doesn't exist
No can’t claim them. Just loops stop I’m trying to see if I can collect and save them for when it’s fixed but idk I didn’t cheverons back from yesterday
alright, tysm!
Ahhhhhh gotcha thank you
I thought I was losing my mind
its only my opinion, but it is assumed that the server has a record of the number of firecrackers acquired, cus it was not a server error this time.
Therefore, even if the social light is not updated, if we collected candles as usual, it is possible to receive the number of candles that would normally be earned when it fixed.
Red in 9 mins prarie caves
am I autistic or something where the hell is the last batch of ticket orbs.
My moth friend is trying to do the 2nd to final quest for dreams guide but her game keeps closing when she tries to do it? Is this a recent bug??
Did you click the instrument?
no I'm literally just missing a batch of roaming ticket balls.
has the praying disease yet been fixed ?
Sorry I don’t really understand can you reword?
should beclaimed when you tp to the area, for some reason they dont show but you should get them anyways
he- he- hell naw
Lemme try rentering the area then.
Me: on a mission to find the last WL in the 9 colored deer area... Also me: falls through a hole in the tunnel and now I'm in a predicament. Nice view though.
If i gift the nintedo pack will they other player recieve the candles that come with the pack?
Okay got it. It just wasn't registering for some reason.
Go home and return to the area via return shrine
No because the same thing just happened to me lol
my 5 am eyes really thought you were in eden there for a second but yeah use return shrine, feel free to report missing assets there as a bug
literally want to cry 
I cant seem to find information about reporting Sky IDs to the devs(tio)
I see alot of people saying to do this but is this true?
I've already reported the bug
Not needed anymore
Would I just report this in the discord bug reports or is there somewhere else I need to report this?
its first time that we get such a bug. so there is no evidence, but I think that if we collect our candles normaly, we will get 20×N day candles after it fixed.
cus, its not server error, and the number of collecting candles recorded in server.
#report-a-live-bug or any of the bug reports according to your device will work in this server
Thank you!
They should receive the candles yes, I gifted the nintendo pack to my partner on iOS and they received them
Ohhh okay thank you
Anyone having trouble getting credit for the daily quest to send a gift to a friend? I’ve sent two now but worried about trying a third time if it’s not going to work.
Ty!
The daily quest is open for you?
If you have the bug you can't collect any more candles
👀 yes? Should it not be?
I know I’m getting wax and won’t forge till it’s fixed
Just making sure. That’s really strange, I wasn’t having any problems 
😭 okay thank you
Maybe you can #report-a-live-bug
Did they removed the animation of the shards falling out of the sky after the eruption 
I haven't seen them in a while
its not me, cus in my account there is no loop bug.
But yes, my friend's social light was still looping.
There's not point getting wax, even if we can get the candles after it's fixed, once you're grey you're practically getting nothing
The view from Starlight Desert of the shards falling out of Eden or the view of them falling out of the sky from the area they’re landing in?
First word of that message got bonked
Is anyone still having trouble because of the daily reset? Mine didn't reset at all
The view from another area
Ex: I was in valley citadel when the priaire eruption happened. But I didn't see any shards falling from eden
I believe the chevrons not resetting is part of the prayer bug
hi i just got back on after a while and im curious if the moomin ears and tail set is no longer available? dont see it in the iap shop
So once we are grey we stay grey the whole time??? ;-;
Is there a fireworks display in the aviary village?
This is making me wonder— does the wax in each area reset? 
It did for me but I still didn’t have cheverons when I logged on
The first of each month there is a firework show every few hours
Hello. So about the fireworks in home. Why is it that i can see the firework area. But my friend cannot?
For me as soon as the arrows disappeared it stopped doing it so idk
have they finished all aviary quests
Did your friend complete Revival quests?
Is there a quest that I need to do so I can watch the fireworks?
you need to finish all aviary quests
What aviary quest?
Ahh nope they didn't. That explains it. Thank you so much.
!fireworkwhen dont mind me
On the first day of each month, join the flock of Sky kids for a firework show that moves through the Aviary Village and into the sky! 
Event times: (These timestamps are in your local time!)
<t:1730707200:t> 》<t:1730721600:t> 》<t:1730736000:t> 》<t:1730750400:t> 》<t:1730764800:t> 》<t:1730779200:t>
❗ Meditate at the shrine near the realm gates to join. See quest completion requirements to participate below!
🔎 More Info: https://bit.ly/SkyPatch0235
You need to complete all of the quests— you’ll see a special cutscene that shows you the firework show is unlocked
the ines offered by hopeful steward
How do I do these expressions?
friends
Hopeful steward? Where is it located?
Hey guys what normal spirits trade music sheets?
Unlock them in the friend tree with another player. They’re way high up though and cost a lot— good luck. I’d suggest only unlocking this high on the friend tree with a really close friend
Like valley of triumph Prarie ect
this kid. location depends on your progress in the village. (image from wiki)
Thank you
Oh okay, thank you!
Any specific spirit names?
Bird whipserer (prairie) Whale whisperer (forest) manta whipserer (valley)
also, the aurora guide offers 2 sheets and the harmony hall guide (forgetful storyteller) offers 5 sheets constantly if youre looking for more
Thank you
Hi! So I just bought that mask holder from the furniture shop, but can someone help me with how to use it? I don't think I'm doing it right lol
are you wearing a mask or are you maskless
In the quest of the hopeful steward I'm in the part where I need to help the new visitor, who's the new visitor?
most quests help a new visitor so we cant say unless you give us the quest number 
I was maskless at first. Then I went and put on a mask and went back into decorate mode, but still ended up with nothing showing.
Ohh, I'm on quest 4
could you show a recording or screenshots of what happens when you try to use it?
thats dreams guide, they should be across from the cafe
Certainly! Let me go get some. I'm hoping I'll come back and be able to say it was used error 😅
Okay, thank you!
Did you remove the mask holder then put it back down?>
they went in and out of deco mode in a space so id assume so
um so the clock refresh keeps happening. does anyone know how to make it stop
Deplete all your chevrons, it'll only stop the animation tho
chevrons?
arrows on your candle meter
oml
i havent been to the firework shows since the original event, has the nesting workshop theme always played when the even starts :sob :
where can you complete the aviary quest?
talk to hopeful steward, you need to complete all of their quests
thank you
i keep only finding 3 of the daily EC for days of music, is anyone else having this problem???
the areal wax should be given to you when you tp
if thats what youre missing
It was definitely user error on my part with the mask holder! It was just buried in the wall. Thank you all for your help ✨💕
just wondering, has anyone else had issues after getting the bug yesterday? I mean, it kept refreshing yesterday but now it didn't even refresh once so it's like its counting my candles as an extension of yesterday's?? idk if I explained correctly
everyone affected by the bug is experiencing this
i get the 2 EC from the area when i TP, yeah, and then one more for recording a video. no 4th one though
i know you normally get a 4th one from interacting with the guide, but that didnt happen yesterday and today. is it related to the other bug everyone else ks having?
interact with instrument
you actually dont get any wax from using the record shrine
you need to interact with the cello
maan I thought I would get constant daily reset today too, thanks for answering
i swear ive been getting wax from recording. perhaps i am simply a fool. thanks gang
After the constant daily reset yday my candle wax goes up but when forging a candle I don't actually obtain any candles
everyone affected by the bug has that issue. Dont forge your candles until its resolved
Is the bug fixed?
Well dam wish I knew sooner :'(
I just logged on and it's no longer repeating candle reset
your candle meter will still be affected. dont forge cnadles
Yes but u won't obtain any candles from forging
how do you make this menu appear on mobile?
tap top right corner and tap the cogwheel
(says error, try again) pls help, it keep popping out and my wifi is ok, and I refreshed it too
Server down anyone?
thank you
Nah just the game
not entirely down but seems to be struggling at the moment
Where?
im pretty sure most candle count infographics we have atm are outdated to some extend
how do I convert my event candles to regular?
have the shared spaces in grandma been deleted? There was one i always used and even had saved by clicking on the bell and it always appeared whenever i was in the area, but now i dont see them anymoer
you dont
theyve been patched yes
but I need the regular candles more than the event!!!!
patched? did tgc not like them there?
If you mean tickets: you can only swap candles for more tickets
If you mean seasonal candles: not until the season ends, then any extra orange candles you had will convert to normal ones in a 1:1 ratio
tgc is against afk farming yes
現在時不時會跳出這訊息 但你並沒有因此離開遊戲 你還是可以和別人玩 就是很煩而已😂
English
please stick to english in this server.
Is the game still broken
Messaged you. I don't know if it is best practice to post those here
so I wont get them until season of Moomin ends right? Does that mean season of Music will end before or after?
ends before, theres 1 week left
if you mean the bug, yes thats still happening
is there a way i can get 65 candles in a week?
Fyi, When something uses tickets, it's called Days Of event, there won't be 2 season overlapping
Has the server error issue been fixed?
oh for sure, you can get that in 4 days of you need. keep in mind if you want the saxophone or jam station, theyre both permanent
You can get up to 21 candles a day if you candle run extra hard
I want the mask
i. what mask? theres not a mask in days of music or am i blind
No mask
What mask?
i think youre mistaking duets for days of music. duets already ended and the seahorse mask is a permanent item
the npc when you follow the music event spirit by boat to the location....the first item you can buy
why does the time left on this keep changing? earlier today it was at 3 hrs left and then after 7 hrs it read 30 mins left now it reads 29 days to go does anyone know what is up with this?
Ohh that one
Oh I can get em anytime?
!fireworkwhen
On the first day of each month, join the flock of Sky kids for a firework show that moves through the Aviary Village and into the sky! 
Event times: (These timestamps are in your local time!)
<t:1730707200:t> 》<t:1730721600:t> 》<t:1730736000:t> 》<t:1730750400:t> 》<t:1730764800:t> 》<t:1730779200:t>
❗ Meditate at the shrine near the realm gates to join. See quest completion requirements to participate below!
🔎 More Info: https://bit.ly/SkyPatch0235
ah i see
I'm scared to get on Sky. People said they've been losing their candles and also their game data in general. I'm terrified of losing mine.
U wouldn’t loose it if u havent forge your candles yet
oh I am boned huh
😭 it okay i forge it and it didnt give me the candle i hve save up for the past 2 weeks
Game data? Nobody's losing any game data. There is a bug that makes you unable to forge candles, but just don't tap the button if you have the bug and you'll be fine
pls explain the "game data loss", are you sure?
Is there any point to candle running, if the meter doesn’t refresh each day, and the candle reads as if I’m saving up past my 20th candle…?
After linking only a Gmail account, can I change the Gmail?
Genuinely no point farming especially if you're stuck on grey
Gmail accounts are permanently bound once linked
I hope we get 100 candles cuz I totally been farming that much while this bug was here
I haven’t reached gray yet…this issue is sad. But at least I haven’t turned in my candles yet since the last 4 weeks. So there’s hope I’ll get that…maybe…hopefully. 😭
I made an old account and the deletion takes 30 days.....after that I hope my gmail is free cuz I aint switching from my steam account
Do u have the server error problem now
Yes it seems to be a frequent issue today, the server is not down but appears to be struggling
when is shards?
active atm
!fireworkwhen
On the first day of each month, join the flock of Sky kids for a firework show that moves through the Aviary Village and into the sky! 
Event times: (These timestamps are in your local time!)
<t:1730707200:t> 》<t:1730721600:t> 》<t:1730736000:t> 》<t:1730750400:t> 》<t:1730764800:t> 》<t:1730779200:t>
❗ Meditate at the shrine near the realm gates to join. See quest completion requirements to participate below!
🔎 More Info: https://bit.ly/SkyPatch0235
Well, the last one was an hour ago so the fireworks will be gone upon the next reset 
they are losing their past cr candles, not your current candle or even game data so don't worry
what are al the races u can do in valley for wax ? im aware of the first two where the seasonal candles are
Hey! I have not been playing sky lately cause of the on goin bug. My sky kid all of the sudden stop doing the animation. Has this been addressed by others too?
There's a race you can do in hermit valley

is there an official price for ts yet?
If you've had the day at least 2 days or longer, the animation will stop except for when you pick up wax, forge any currency, or anything like it.
If you CR until chevrons go away, the animation should stop completely. (Candles still cannot be forged though)
What's wrong with my game
Every time I try to get winged light, it keeps giving me server errors
whats considered “dressed properly”
hey all, hoping someone has encountered this one recently and it's just a current bug.
my buddy sent a heart for today's daily, and his uncollected candles from the days cr disappeared. now when his candle bar fills, it just begins again with nothing collectable/collected
you need either of the Nintendo capes, which is purchasable on switch as part of the Nintendo pack. if you don’t have the cape you can ask in #looking-for-group-live if anyone is willing to take you in
- #known-issues There is no fix yet, please wait for one.
- Read this #questions-and-help message | by Mack
Guys there was this Oob me and my friend accidentally went to and I'm trying to go there again where should I ask about this?
where treasury candles today?
Greetings! I have a question. How to open bug-report? I mean I have DMs open, I click on fire to create a bug-report, but nothing happens.
you need to also have sent a message to the server,
this your first message, so try again!
Oh, ty
Can someone help? It keeps popping up when I play halfway lkke within 30 mins, and it starts doing this..
Anyone knows when will tgc drop next ts hint?
I accidentally forged my candles and they weren't added to my current candles (I forged around 16)
They'll vanish (like if I didn't farm them) or I'll get them later? 
Gone
Reduced to atoms
||scolding student||
If a traveling spirit comes are all the cosmetics they sell will be buyable like in the season it was needed the pass but ts? Or only the free stuff will return
Dang it 
Ty
nvm
has there been any word about if we're getting compensated or anything? i opened the game to at the very least get the music dailies and it autocollected my 3 months of cr and i got zero candles from it.
Everything they offered, even if it was pass locked during the season
(Note that ultimates from season guides do not return)
i understand but i just lost out on probably 200-300 candles if not more. will there be any way to get compesated for that?
!support your only bet, is to contact support
my condolences
Contact Player Support in-game: Tap the cog menu (top-right corner)
→ Tap "Support" ℹ️ → Tap "Contacting Us"
If you’re unable to access your game, you can contact Player Support by using this link: http://bit.ly/skygamecs
The wait time for a Support ticket may be several days, depending on the Support team's backlog. Your patience is appreciated! 
is the daily reset bug fixed ?
Chat, is it safe to forge hearts right?
What Does it Mean when someone walks up to you and begins to spam praying Emote at you ??
means theyre affected by the daily reset bug (theyre not doing it on purpose)
You can't see other player's doing the refresh prayer stance though 
It also seemed too fast to be a Bug
are you seeing
emote or something else?
yes they keep doing that repeatedly very fast not sure what it means
I reported the Daily Light Refresh bug on the PlayStation Bug channel…does it need to be reported in the “live bug” channel?
they could be informing they are affected by the bug or something else 
i think the sky is fallen, i cant even login into the game now
They fixed bug?
live bug i basically the ios report channel, and the devs are aware of it so more reports arent super necessary. putting it in ps channel is just fine 
How much does the saxophone cost? I don’t wanna waste candles on blessings lol
I just hope things are fixed by feast
125
hey guys when we're supposed to get a ticket from the interacting with the days of music event guide, does that mean recording the shared memory of yourself at the daily location? cuz i didn't get a ticket after submitting my recording 🤔
you just get a ticket after talking to the guide
ohh ok thank you
anyone having problems holding hands with friends???