#🐞︱bugs-discussion
1 messages · Page 32 of 1
Fine, thank you🤍
Someone can explain to me why the hammer is lower power than the other one with 2 red stats and the healing bastion ? Ok the Aura of Spike is number 4 but red stats should get more power than orange.
You got inf atk X2 on hammer
Hmm ok so red stats who are not aircraft, behemoth or hero damage give less power ?
To add to my comod you need to press on that button, not write in the channel,
Pressing on the button will open a private channel for you and the leadership
Hi
Yes that's correct
Ok thanks, it will helps for the next reforge.
I wanted to add a few things to power Even the same Arms created can give a power difference. The Power varies with the stats of forging. Different forging gives different stats. And even on the same Arms power can vary. But let me look into the depth of information to get you a better answer
To add to my fellow mod stats like behemoth damage gives more power
Ok, i thought red stats always been better in overall than others but if it's random the colors still means something ? I mean a behemoth purple can have better boost on power than a 112% infantry attack looks weird to me.
But behemoth, aircraft or final damage are very good in battle so it's can be nice tho
Colors do make the difference like our chief gears Red are the best of all after them yellow/ Golden and same way down and they also make a smaller power difference. And even if we look into the picture e.gveven those two purple are different skills and are also differing its strength. This all overall changes the power of arms
Thanks for all these infomations, look clear to me now.
Yes those can be better as behemoths give good over strength to the Army and As my CoMOD said the behemoth gives more power too it can give you More over all power to your tempest arm

You are welcome
Mansion party option is active or still Inactive as we don't have any store to get coins/tickets for this event ?
Thanks 🙂 devs from AliExpress can't make one thing correctly 😂
You are welcome
In general, attack and lethality gives more bp to the TA then defense or health. If it's a infantry TA, higher BP doesn't automatically means that it's better...
Can SR Duo pls be fixed?
It´s annoying.
There is no opponent, still says 3 players for now 10min already.
No red dot. no opponent left.
Still says we are fighting, but there´s no one fighting us anymore.
Well it appears to be a bug
Have you tried troubleshooting steps?
We need to go step wise
If the problem is not solved the next step like you should first start from step one
- Refresh your game means restart the game
- Problem persists try Restart phone/ PC and try
- Clear Cache then try
- Repair the game ( press repair game button which appears while game is loading on left upper corner
- Uninstall and reinstall the same game version.
Follow these steps hopefully your problem will be solved if still persists we have to make a bug report in the game. Then you can share with me the ticket no i can help you in making a bug report here or you can also make a bug report by yourself 
Hi Rambo i have discussed with a few of my CoMODs i think we need to report your problem as it is a bug. I would suggest you to make a Bug report 
If you need any help in That you can ask me or any available MOD
Hello everyone, is there a quiet state? I want to move from state 1153 because the supervisor is still bullying me. He blocked me from sending messages because I told him I will file a complaint against you.
What do you sprinkle me with, where do I go?
Advise me 🙏 ❤️ @everyone
You can always take a look around here: https://discord.com/channels/555639568053829632/1186387541595803728 or even make your own post about what you are looking for in an alliance/state.
I have this bug right now. Stuck in this event
What are we meant to do, just die in the fog?
Now it’s over and I got zero rewards for it. I’m down a game attempt and one of my skin buffs. Absolute bs
Hi sangers. I’d suggest to write to CS regarding it and explain the situation. Hopefully they’re able to compensate you for the inconvenience.
Another scam and proof that FunPlud doesn't know any math:
How the .... can my solo points be higher than the alliance points? 😡
How?
Hello!
It’s because the same task give different points
For example: using 30 explorer magnifier give you 10 points but only 2 for the alliance
You can check the points in the tasks page
Just to complete my answer because maybe didn’t get so clear 
There are two different types of rewards and scores. You will complete one task, but will score different for your alliance and your solo points. So it’s possible that you get more personal points and your alliance less points.
Because sos can never make it simple. And it confuse people who don't good math
Or read what write in event for info
No picture is hard to see answer
yups, that's the thing: people don't read, but they know how to complain
Seriously can you give us a way to turn off pop up in RR, it screws the players all the time when trying to jump or pick up water.
^ they don't know how 🤷
^ just like bunker fight popups
^ and other stupid stuff nobody cares about
^ Becca too
I have to agree, the pop ups are sometimes just too much especially when in events, although they are not a bug, I would recommend you submit a feedback here #📋︱feedback-reporting
Before doing that have you tried disabling pop ups in game? ... I somehow missed we could do that 
yes it doesn't help in RR, I also sent feedback in game, they just ignore me
Anyone knows why I can’t join another alliance now ?
you can't join alliances on the same day alliance duel happens
you can join the alliance you want at reset
so what are you doing with alliances that cheat with 2 towers in AD?
This is the second time we’ve seen an alliance with only two towers.
The rules clearly state they should’ve lost.
Hello ill have to check on this, they must have found a loop on the tower placing, ill suggest to sent in a report on this, while i look into it perhaps CS will have a explanation view on it
Thank you
Game seems to be kicking some players from alliances, and then not letting them back in, any ideas.?
This is a strange one, I’d recommend checking the alliance logs to see if they left or kicked.
However for joining back there is alliance duels on currently so they can’t join in the time stated in the rules.
Just wondering if the no timer is a bug or just a perk of the reoccupy skill
Seems like a bug, will it show up if you reopen the game?
repaired and reopened
I would resend. When there's no timer, most often, you're not actually gathering because there's no actual end time. Trust me. I've tested this.
I let it sit for 5 days, 0 rss
not my accounts just saw it while looking through mines and was puzzled thank you both
Well, it happens.
Could a mod dm me please
I see you are being helped 
It says failure to put any of the three. So the rules say as long as they have one tower and the center hub then they are all good but yes it should be reported that they should update the rules to say they must put up all 3 towers.
Where does the rule says this?
It says you get the points for the not built tower "... immeaditely grant the corresponding points.."
Not that they lose the match. 😅
Rule 1 =
AAA vs BBB
neither have duel buildings
AAA bets on BBB
AAA wins bet
AAA automatically wins duel at the time selected, no fight occurs
Rule 2 =
AAA vs BBB
AAA has duel buildings, BBB doesn't
AAA bets on BBB
AAA wins bet
AAA automatically wins duel at the time selected, no fight occurs
Rule 3 =
The rules say it "immediately" granted corresponding points
BUT
It doesn't "immediately" grant the points.
It acts like the tower is being burned and will grant the points until the maximum points of burning a tower is earned.
(It seems to be around the 30 minute mark, points stop being added.)
(example score value)
If you get 18,000,000 points for burning a tower
you get 10,000 per second until 18,000,000 is reached
Did anyone face an issue before on the PC launcher that when you try to add an account, and choose it, it doesn't get added? It just won't let me add accounts since yesterday and I'm stuck. I tried two browsers, both chrome and , still nothing.
It's just stuck at this and can't add my other accounts.
Hello is it when you try to add through switch accounts, is adding the email the issue.
Ill suggest to contact CS on this through the startup screen. Ill check what else we can do. Also does any of your profile accounts display on the account management
Okay I will send a ticket, just was wondering if it's a mass-problem or just my device out of nowhere.
Yes the game starts with the account I have added before yesterday, and it works just fine, but the issue is when I try to add any acc with any site, I select the login from the browser, then the screen I showed just stays with no lag or anything, just doesn't get added.
Ok ill try to test the option will update you if i find the same issue,
I just tried another thing.
I have devices with both Windows 11 and 10. I removed the game from a drive, then tried to install a fresh install on both devices, and the launcher just doesn't respond and doesn't continue the install.
On both window when you yry each with the game it stops
Yes to try installing a fresh install of the game on both win 11 and 10, it just freezes now and doesn't install
Let me record to show it instead
And it just freezes like this, eventually gets out of "not responding" to crash without any errors
It does this on two different devices.
I can see and you cant link your account profile uptop now too. Give a moment
Yes that's a fresh version of the game, not the one I have installed.
Take your time, I can wait
Ok
This doesn't make any sense. How could it happen on two different devices, two different systems and even the other device has a fresh install of windows 10 is beyond me.
Except neither of these things happen no matter the interpretation of the rule
check mufasas explanation:
#🐞︱bugs-discussion message
That´s what happens.
Except it didn’t.
First 15 minutes. Score was 0:0. We got kicked out of towers because our lead could not be online except intermittently due to the game crashing constantly. We didn’t gain enough points to equal a tower points until there was almost 20 minutes left. That 49 million was from failed rallies we were doing for our merit farming. The other 16 million were from more rallies we did. And we took breaks in between rallying to try to get our lead online. Minutes went by without using getting a single point.
But you were there so you and Mufasa know exactly what happened I’m assuming.
I remember a point bug getting reported in ad but I'm not sure if it's the same situation as yours. Why don't you try scrolling up a bit in bug reports channel?
Thank you
Hello how are you doing? Do you mind telling me what it says in english?
ah think you can see what it says looking at your own Event 😛
I could yes, but as there is a screenshot provided i would like to know what it says
fairly sure it says "Raise the balloon's altitude by 100m" and "Not Achieved"
What's the last level that it says you have reached?
it's not how high you are total, but how high you made in a single day
Ah clear ty. Still stupid it doesn’t make it clear in the screen
yeah, it is a little confusing, but it is raise the altitude, not reach (the rewards are reset daily)
it's (usually) always good to check if you are unsure 🙂

'usually' because sometimes asking can get you yelled at for not already knowing the answer
I said nothing about anything except what I've witnessed on 4 different occasions I evolving 2 tower alliance.
You said they rules said they should have lost.
I merely stated how exactly it worked.
And i didn't go into more detail to confuse people who don't understand how to read event rules because rules didn't say they lose, only points awarded for the missing tower.
Anyhow, you can chill out with calling me out for your situation, I was merely explaining the 2 towers to the rules.
Also, you probably weren't fully paying attention to what was going on, because you couldn't even read the basic portion of the rules correctly. Let alone, none of your screenshot show 15 minutes in.
Also, with more than 300m points at the end of the fight, you really expect me to believe for 15 minutes the score was 0:0
Look dude, I'm not retarted, so don't start with me.
It was 15 minutes. But you are welcome to believe what you want. And no one said you were. But if the shoe fits.
Also. Touchy touchy
Anyhow in other news
Somethings broken with this
points in there come from these tasks instead of using glasses
Events been open what, 5 days?
let's just say that for sheets and giggles 🤣
222 points.
1 point = 1 magnifier
So
222 ÷ 5 = more than 40 🙄
it isn’t 1 point per magnifier though
10 magnifiers 5 points
raise 20 10
trigger surprise is 10
task reset daily
I'm confused 🙄
Game says different
that’s the points for the rewards up on top right
the frame and coins
i see ur confusion
No. You don't 🤣
look at everytime u use magnifiers
the top right points goes up 2
that’s what they refer to in points
not odyssey
🤦
No. Lol
Points = magnifiers used
Use 10 magnifiers gets you odyssey points.
Some for you, some for alliance
I have 222 at the beginning of that video
That means I've used 222 magnifiers
have u collected the tasks?
I had claimed odyssey points before. And yesterday I did some right after reset and claimed some tasks.
I was using some near reset and if I unlocked another task, I don't know 🤷
But I'm at 0 now 🤷
More troops means you build something faster right?
WTF is this 🤷
Burden soldiers.
True the timer should be reduced with the number of troops/matches coming in could be a small glitch is it the first time its happening or its occurring again on a different build.
Because infantry love to fight instead of build buildings.
never heard of the SeaBee's then...
All builds
?
Hm, i've seen this before a couple months ago if i recall right. Same title and tasks for points.
I'd bring this up to CS to fix with a #🐞︱bug-reporting-bot. Very surprised that this is still ongoing.
Guys, what's next? I got another crate with skins from Jungle after 20 level... should i go to the corner and start crying? 😄
- i can't upgrade more
- i can't sell
- i can't recycle
- i can't transfer to anybody as a gift
- and my choice here isn't wider after i maxed all available skins
😄 😄 😄
Hello wizzy
all your option looks like a nice suggestion for a feedback i can help you if you want 
Unfortunately at the moment you can’t do anything but just keep the extra skin in your back back
some skin can be recycled but not all i think for 2500 skin tickets if i remember right
recycling such stuff is super waste. devs gave us option to trade and we can use only some super bad stuff there... in meantime great skins, sentinels, fragments which we could even share with friends for free are still in backpack and we can't do anything with this...
I opened ticket for this - Ticket ID: 192428
I see …at one point i did hear a shop for skin and statues was going to open like the one for cards and tempest …but not sure if it was just a rumor or if is actually work in progress 🥺
Auto completion level 20, fun bug 😂
It says failure to place ‘ANY’ of the three towers. That to me says maybe we don’t actually have to place all 3 towers out as long as there is a tower out. Hmm 🤔
That is correct. Only the control center is required to be placed so that you don’t forfeit. If there are missing towers, the opposing alliances gets points per missing tower automatically.
you're really on it to find them all again Mufasa? But actually, glad you do
When player got kicked in wednesday, in thursday he/she can join alliance
When player got kicked in thursday, player will have 100% getting locked (cant join other alliance) this is dumbest excuses rules in my entire life
If it happens on a Thursday, it is because of Alliance Duel. You cannot join an alliance on AD day.
It is to prevent players from jumping to different alliances and helping out and/or getting more points.
Idk it says if u fail to place control center you loose. And if you fail to place ANY of the three towers the oponnent automatically gets the points
That's right Sniffany
the HQ resource nodes share with everyone else in the Alliance? or only on the same account?
finally got around to actually gathering from them, specially the Metal Farm, Secondary did it first (because ah only remembered when ah switched), go back to the Main... and not only had the timer not come back to claim (it always did that) but it was in the process of restocking just like the Secondary!!
Can you share SS please?
no, game is on a tablet, discord is on a different lappie
If I understand your question, you click on the Settlement Metal collection and it collected for all the metal inside? Yes that is build in so you won't click individually
In the new update you will see the resources gathering timer as well so can claim at each point before reaching max.
basically like ah said: wanted to harvest Metal, remembered only after switching to Secondary, spent a few minutes on that character because it usually took a few before ah could harvest on the other one, but when ah went back to Main, all of her Metal was reloading as well
the problem is, ah harvested on one character but the other one was also harvested
When you say harvest you are talking about the wilderness?
it's maybe possible that ah did click both, but will have to wait until these finish before testing
no, inside the HQ
You could have clicked on it by accident, there is no automatic gathering from all characters.
ah'm positive ah only did one, but can't be certain (have very bad memory)
Especially if they are located next to each other, could definitely clicked
ah would have to to switch characters
it was the same Metal farm, but on two characters
not like ah clicked the Tomatoes and the Lumber at the same time
Where the hell is the vehicle power up event for berserk vehicles?!?
Hi Shahzy, the event ended couple of days before the beserk vehicles were added to the vehicle search menu.
It is less likely to come back as these events appear at release.
Good day! I am not sure if this is a bug or if the rewards of the dessert survival changed but when I try to claim the Tier rewards all I see is a blank page.
Hello dead
looks like a bug to me , you can report it in game from your settings - report a bug , please prepare a ss and a video record in advance so it will take just few mins 
Will do! Thank you!
BTW, I also can't see the icon of the cloak (Penelope's item). Should I report this as well?
I see that too …have you tried to upgrade the game ? If you did and still nothing please report that too 
The more reports we send the faster all bugs will be fixed 
Yes, I am running the latest version of the game. I will send a report for this too then! Thank you!
My pleasure anytime , hope everything will solve soon 
tell me what emotion this sticker shows? 😄
love?
Hopes lost ? 
For sure i want it 
LezardFleck posted few days ago because he had some leftover stickers. Next time I see something will think on you 
i believe one of my co-mods is assiting you in the discussion channel
OOO
GOD is usually the next word 😂
Hello is it possible to get help in this game anymore ?
depends on how 'helpful' you want the help to be
No, actually... If you go out into the wilderness and enter this player's settlement again, is everything still in the shadows?
Yee still
Does this only apply to the settlement of a particular player or do you have a similar situation if you view any settlement?
Only him
I have a guess, because I see an atypical building... Is this player playing the official version of SoS (State of Survival Zombie War or Outbreak)?
I have no idea, He is Korean
I got it... Do other players also experience a similar issue when they enter his settlement? You can open the bug report in the game if you have the time and desire
We had many players like that in our state as well and tried to get support for them because they didn't have some of the events we had, unfortunately the devs always reply with an account transfer is not possible because apparently 'its a different game'
Only choice we had to make them stay is we just kept quiet about it
'an atypical building'? you mean the Mad Max truck on the black ice?
also, aren't the little short busses meant to be at the front gate?
they also have four lvl 19 gravestones
Builder's lodge
I understand that this is really something that is frustrating, especially when it comes to your alliance members.
But it's also something that doesn't depend on us, since in fact its are really different games with different support
they have two of them, and one is on the corner of a wall
dose anyone els have a problem with upgrading their aircrafts?
What is your issue with the aircraft? Maybe you can provide a screenshot or just a little more information?
i got my aircrafts to lvl 79 and now for some reason it wont go to 80 and i have enough materials to upgrade it
One of the components, right? Is this aircraft gen 1?
yes
Do you have the opportunity to take a screenshot?
You say you have enough materials. Is it possible that one of the components is normal one, but the other is lightweight. If so, they cannot be used at the same time 
they are difirent i know that
Hi i have tried for months now to get help with alliance gold we dont have any and it does not increase we cant build towers
for me, it's not the gold but the Oil (no Oil Refineries in the desert)
always something isnt it 😞
Hi there!
There are many ways to earn gold for the alliance. Participate in events, donate to alliance technology...
If your alliance is active it shouldn't be difficult
All that is done every day
So wrong its a bug
i have sent tickets, posted screenshots and all that
Shouldnt really be necessary if the game would work as it should
Has any of the mods opened a bug report for you?
yes long time ago but hes not a mod now
If you want we can try again
of course i want help thats why i keep trying
If it's possible to find the ticket number you were given when you reported the bug through the game, we'll do it right now. If not, could you please create a new one?
And we prepare the bug report in a moment 😊
Can you tell me your in-game name, ID and state?
And one question, does any player, on any platform, give gold to the alliance in any way?
Got it! Give me a few minutes
game it self is like a part time job add rl not much time to do this too tbh
and as i said it shouldnt really be necessary
Train issue is fixed somehow
It's already sent. I've remarked that it wasn't resolved the first time. Bug reports take a while to be reviewed and posted on Discord. Keep a look out for it in bug reporting so you can upvote it.
I hope it gets resolved soon
oh i could show u tons of posts i sent over the last year 😅
Im not so sure but ty
I can understand your frustration 😞
okay, ah've run out of Oil long before ah needed Gold
should always remain hopeful, but also remain skeptical 😛
Anyone else have player getting kicked from alliance (by game not by alliance) and then not able to rejoin?
Today is alliance duels, they can't join an alliance until tomorrow
I heard dew days ago from someone being kicked by the game, not by the r5.
If you would like, I can write a bug report but I would need some Information to do it.
Thank you, will get back to you if he can’t get in tomorrow👍
All right 
I sent a message to the support since the first day and they told me to be patient, today the support contacts me again to say that everything is solved but nothing is solved, the time passes and I have the impression that I will not be able to enjoy this event which brings very good rewards, how is it possible to solve this problem as soon as possible please?
Sorry to hear that! Did any of our mods help you?
No nobody for the moment
We can open a bug report now if you have time
Ok how? will it solve my problem?
I can't promise anything, but it may help speed up the process.
I'm also thinking, after support told you it was fixed, did you repair or reinstall?
Sometimes that helps
I've just repaired the game and it's still having the same problems
Then let's go with the bug report. Can you tell me the ticket number?
I'd need in game name, state and your player's ID.
While I write your report, can you check and up vote this one too? #🐞︱bug-reporting-bot message
Yes i already put an up vote
What platform are you using?
My computer and my phone
Android or iOS?
Android
Done! Sorry for the wait, but my coverage is not very good and it was difficult to upload the video. Bug reports take a while to be reviewed and posted on Discord. Keep a look out for it in bug reporting so you can upvote it.
Thanks, if you need screenshots or other videos with the bug i have, don't hesitate to ask me...
I hope they solve it for you soon
okay, mah Main's Metal shop was getting close to restocking after emptying and upgrading, but then when mah Secondary did the same, the Main's got emptied out and had to restart again
that should not be happening: what one character does in their HQ should not be affecting another in their HQ
it always was a problem: when ah collected with one and then switch to the other, the second ones plots would not be able to be collected for awhile (ten to fifteen minutes)
TY we have alliance gold now 🙏
Hello. Is there issue with sos connection? I am not able to play game using WiFi even though my WiFi connection is good. I get a connection error when I try to log in. I am able to play by cellular connection. I also tried to reload game but unable to re-download from App Store.
Scratch that I built a tower.... gold went down and dont go up again after we donate to tech 🙁@elder pawn
The reason we had gold was that i had deleted 2 towers
Hi! Do you still have this issue?
Were you able to download game with cellular connection?
Sometimes there is connection bug on game that is personal.
On easiest its fixed when turned to cellular and then back to wi-fi.
But as it did not help you, i could suggest you to try clean the cache from settings and then turn off device for moment.
Sometimes restarting the device cleans the bug that is preventing wifi connection to work.
If that wont help and issue becomes long lasting problem, then contact to Help&Support could be on order.
Whole game is lagging horrendously since last update. In fact, I think all loading screen reports from today are the result of the update
It's that or "loading resources" every. single. time. 
What i'd suggest to do is to pester cs with this problem and write up a #📋︱feedback-reporting regarding the lag related to the update. 
I was reading super happy that it had been fixed and the bug again!!!
If it still doesn't work, you know what we need, right? Another ticket! I'll be around, and if not, one of my co-mods might be able to help you.
Is anyone else having an issue with immortal arena? When you challenge someone, then press start the loading screen appears then disappears and freezes.. the only way to progress is pressing go back. When looking at history the battle happened and your points go up it’s just very annoying to keep pressing go back
Iam having issue also with the whales march, somehow cant beat it😌 and point keep dropping😔
Same here, it happened after I updated to the latest version. On one of my devices where I haven't updated yet, it works normally.
Have you sent an ingame report in about the glitch , i believe it has not affected every player but they could be able to reset on it , try a game repair usully after an update the are small glitches but they will clear
Alrighty, let me give game repair a go. And if not I’ll open.a ticket for the glitch? But in game tickets auto close any way and I don’t even know if any one ever seees it 😅
They will take note of it , it does get recorded
Problem finally solved! Thank you 👍
Happy to hear it!!!
Rainbow Array event will just randomly stop letting you place flat pieces along the bottom row when playing from your phone.
I just experienced that myself. Have you made a bug report in-game?
No. I don’t do that. I bring the info here.
If you decide to make one, we can post it here for others to vote. Unfortunately we can’t make one here without a bug report number and some player info.
Have you made a bug report in-game?
I just brought the info here for others. I’ll just do the event from my cpu.
Ultra lite mode & lite mode broken if toggled.
Position of icon is annoying.
Position of icon can be "click thru" and click the "Upgrade furnace" bar.
Upgrade furnace bar (or hq or warehouse etc) shouldn't appear in the map.
Why does the fkn thing have to be a drop box selection and not a simple 3 switch toggle button 🤷 too complex for devs?
Have devs released 1 thing, that's not a bundle, that works properly in the past 365 days?
Currently, the game doesn't allow DD roster changes before the final stage. I think it should allow them, like it did before the elimination stage
I already told and talked about it on one of MODS in game.. and he said it's unusual because they have it..
Cross state ranking in alliance throwdown
Also, past month we reach rank 3 on alliance ranking and we still didn't rank up to Contender.. I hope this time would be real.
I'm from state 1342
Hello peherps a feedback report would be effective in this one, and it will get upvoted on. Or use the help and support in game and choose the game suggestions option for this
On those occasions and with the system not upgrading your alliance have you submitted an ingame report on the issue
At this past reset, my bazaar store opened with gear maps already at 0 out of stock. Never had a chance to get even one! How am I supposed to get stronger and compete when I'm denied options from the start?
Hello, this store has not been refreshed (It's still the same store session and today is the last day), so if you have bought these items before, you will not be able to buy them again until the store reopens (it may happen next week) 
It wasn't available till this past reset, how could I have bought any? Opened at 0. Just the maps for gear, everything else normal.
Reset 7hrs ago now
So yesterday there were no Tactical Gear Designs in the store at all, and today the position appeared, but there are no available designs for purchases? May I ask what is your state number?
Yesterday store wasn't available. Opened at reset. State 1360.
Thought it might be mirroring fishing store where I bought all the maps, but I also bought all airplane parts and that one is fine.
Did someone mention Mirroring.....
have you submitted a report in game to CS?
I see now, thanks for sharing information, this store was part of the Eternal Devotion event, but maybe your state is so young for this (need to check)... As my co-mod already mentioned, this is a reason to open an in-game ticket, and after that we can submit the report here: #🐞︱bug-reporting-bot message
Can't on PC. Link only opens my browser, brings me nowhere and can't screenshot or copy paste either. Have to use phone to take pic.
Eyes bad, can't play on phone.
Where is my hourly rewards?
those are the rewards
Hello rewen those shells can be used in the “ redeem” shop you see there on the left , but to get max idle rewards you need to wait 6 hours ( i never wait )
Where is the hourly part of the reward 👀
Or you saying you have a chance to not obtain hourly rewards
you not guaranteed fish every hour
Not even bios?
nope
Hmm, not sure if I've noticed that before then
Nothing is “ guaranteed “ just out of luck you might get or not 
There should be possible rewards in every 60 minutes. Btw thanks to teach me.
there is, just not always fish or bios
just like not always guaranteed picks in Jungle
If you check the timer it is already 1:02 and there is nothing
you don't count the clams?
What?
And?
those are your hourly rewards
No there should be possible rewards as well in every 60 mins
what part of "not guaranteed fish" is confusing?
just like you don't always get picks in Jungle, even after 6 hours
What who tf is talking abt fish?
okay, what 'possible' rewards are you talking about?
I see what you mean. It happens to me often but until now, it was always only a visual bug and when I reopened the game, bios popped up as reward. Can you check it?
*it was an hr ago so now you should have 2 rewards
Restart not solved, I got it like at 1:05 (only one reward) but it is ok. They should have to fix it. Can be visual bug yep
There is no same issue in JG, logic should be same
If you can't say anything meaningful, then why are you talking?
Tbh I have this "issue" always at JG.
You could save screenshots if this happens more times.
Yes this should be possible reward but I can't remember not to get at least biocaps.
I will look at it better at the next fish event too.
Ok I do and will report it on different channel
But mostly I'm checking after 2 hrs
Let's hope you get rewards in the future at every hr 
I've never once had a hourly non "buff or bio" item in JG
I dont recall for fishy though but logic should be same yes
It's a guaranteed reward of the x possible pool.
'logic' and 'fg'? they do not compute
Well, to be fair they do; just in ways that we prefer they don't since it's their logic and not our own.
Im not sure if this is a bug but my account is pretty old it's been upgraded as much as it can be but I'm missing my hero missions button
Hello miss
you mean the story missions? I see them missing too
Have you checked with your alliance members if they have them ? If not looks like a bug
you can report in game from your profile pic ( prepare a ss ) - settings - bug report
Have you tried switching to old graphics maybe? New graphics version issue maybe the game don't tell your device to download that info so it don't display it 🤷 switch to old graphics it might show, then you should be able to change back and it will remain.
Or new graphics is just fkd. 🤷
Yes my whole state has this already i came back and moved states but do not have this 😐
I see
it is a strange
so your account is old but you transferred in a newer state ? And in your original state nobody had the story missions ?
I use the old graphic and i still have the story missions 
Hello again rewen , after talking with a lovely comod , i found out that not always but sometimes the hourly rewards don’t show …but when you “ claim “ they will appear ( bios and baiting ) …ofc not always maybe every 2-3 times
i hope this will be a good news for you
oh yeah, ah've noticed that a few times: when ah open it it shows rewards, and when claimed got extra rewards
I’ve never noticed but a lovely comod confirmed this
we have such an amazing team 
yups
you really have to be paying attention because it happens so quick as is easy to miss
Im sure the old state had it. I was just away for a while and came back then immediately moved to a new state.
might it be a New State thing? when do States normally get to do the Story Missions?
the only good thing about the New Graphics: Squad Exploration has names rather than just "Trail 1" etc
Desert survival auto is not working, not getting into matches. Anyone else having this issue?
This may be due to not many players are able to play as the monster due to the limitations of chances obtained. This has happened before at the end of the event time. What I'd suggest to to submit a ticket to CS and create a #📋︱feedback-reporting regarding this 
Hi! This bug happened to me often on Sunday. I'm not sure why but Trap cannot be reserved, no matter what day.
Hello, sorry on that let me check on this also have you had another member try it see if its a bug issue or system from your side,. Does it still do the same even after youve restarted the game
Ok i got the infor the is an issue on setting the trap on sunday you can wait for reset then initiate it. Please submit an ingame suggestion /feedback report through the help&support so that the devs can look into this issue for the schedule to be able to be set on a sunday
Cant even set it up after trap is over
Its a known bugs that devs care little to fix
I believe you can only preset it the same day if not a few hours before you usually open it
To add to my comod, you have a 25 hours cool down between traps, when are you trying to reserve the trap? To what hour?
The 75th strongest team in the game, full of whales, with 29 members, has the same rating as us, a moderately strong team without whales. How can devs mess up the matchmaking all the time, like this? Or how is it possible to cheat?
You should be working too, guys (devs)
Either the matchmaking is useless, and the developers have been incapable of doing their job properly for years, or there's a way to cheat and lower the team's rating, which again means the developers aren't doing their job well. Updates keep coming about fixing bugs and optimizing things, but it's all lies. I don't feel like anything changes. The matchmaking has been bad in RR and most events for years. Every message about fixes is just misleading.
You only favor the whales and whale teams. You give them good opponents so they can keep their sense of success and stay in the game. You put them above everything else, as is clear from this match. Is there any point in continuing to play this game if you drain all the joy out of people with your incompetence?
Just thinking out loud. 😉
I see …if you had it before it must be a bug , could you try to report it in game ? You should get a reply in 24h and if they still can’t help please let me know
my DMs are open too
Red dot on tycoon with 0 gold.
You know what that means 😆
Unclaimed lap rewards
You know what that means 😆
Items lost at 0utc 😆
Beautiful game
Yes, all r4 had the same issue, we tested in 2 alliances. Same problem. We restarted and we sent reports in past in game... and nothing @boreal cradle
@brave void
Essentially. Trap event expires at 0 utc.
A "NEW" trap event starts with a 14 day clock
Hence, you'll have this issue every 2 weeks
If you open trap every 2 days
At 0utc, you'll be able to schedule trap again like you normally can
IT'S BEEN AT LEAST 1.5 YEARS OMFG 😆
1.5 FKN YEARS AND THIS AIN'T BEEN FIXED. I CAN'T BELIEVE IT'S BEEN THAT LONG 🤣
Devs can't do that but they can give us 5 collabs or more, pet fkn, behemoths, bunch of events that never end.
And so much more
#known bugs channel don't exist 😆
Since this is an ongoing issue with the event that hasn't been improved I'd advise trying to contact CS regarding it and see if they're any help.
They're not 🤣
Do you see the issue WEN has?
I known the issue since at least June 2023 🙄
Its been reported a lot.
Not fixed either 🤣
CS says can't schedule at that time, too soon. Or we will look into it and 2 days later they say, you should be able to do it now. But 2 days later isn't an issue because the event restarted 🤣 so even if they tested it moments before or asked someone about it, it wouldn't be an issue at that time
They think it's fixed by the time anyone looks at it
If there’s a way to cheat and lower our team’s rating I have no idea how to do it! Often we have the reverse occur to ourselves…but I assure you, this is a devs issue because I did nothing more than register who wanted to play for the week 😅
- BAD R5 Para

I don't know if this is a bug or something else..The new resonate heroe in different accounts has different power in same lvl and without resonated with any heroes..Why is that?
Hello john
looks like a bug to me but give me a few mins to check
Could you please show me a better ss of the left one ?
This one you mean!
This is the right one after i raised her on 3lvl and open special completion(with 50frags)
Ok after checking with other mods it must be a bug ( the one with low bp ) so you can report it in game from your profile pic - settings -report a bug - and you should receive a reply within 24h , please let me know if they fix the problem for you 
I have to send them both pics for the difference of course.. right?
Yes have you screenshots ready 
Thx and I'll let you know💯
My DM are always open
hope it will be fixed soon
A genius mod …not me I’m no genius just hamster ..found out is a visual bug ..so if you resonate it …and unresonate it after the bp will go low
still the process doesn’t change but we found out 
Sorry if this is the wrong thread.
Newly started event, pet adventure.
We completed the adventure to the end and sold all the items we obtained.
Afterwards, one of the adventures has a sale of a specified item, and I don't have the item that I already have.
Hello piñon could you explain me your question ? Maybe with some ss to understand what event you’re talking about and what items ?
If looks like a bug to you, you’re in the right place 
The security team, which can be done twice a day, does not have access to the specified items. It is also not possible to exchange them in the store.
I’m looking into it I’ll let you know as soon i find something , not all states have that event yet
Thanks, Zin.😇

Found out from a lovely comod that the red square should get you the middle task complete, as for the 2 items that you need ,you have to do lower level adventures in the desert to obtain those items
to add to my lovely co-mod holo zin - red square
All adventures have been completed. After all adventures have been completed, the adventures cannot be retried.
Here's a guess, it is unknown if the designated items will appear in the rewards that are added and earned at a low rate by the security team. We will verify this tomorrow using multiple accounts and a number of trials.
can you please click on patrol squad icon in the red square and screenshot it please.
Security team, twice confirmed that they are unable to obtain designated items by completing normal patrols. Due to the small number of attempts, it is currently unknown if the item can be obtained.
it resets daily so you can do 2 patrols per day, but also when you level up your adventure level, you unlock more patrols i believe at level 13 or 14 is another. you have to go to your backpack and click on the feathers and the poison i believe it is, and look to the right side, it tells you where you can find the items, and send patrols to those locations.
In order to obtain additional items, specific pets must be placed and will be attempted tomorrow.
We believe this needs to be improved as some players do not have specific pets.
its not pet specific - its location specific
as you can see in your feathers screenshot it tells you 3x hill areas.
Can items be obtained by the security team or regular patrol rewards?
i will double check this question one moment
We have already tried twice, we have not been able to confirm the availability of items that can be sold.
ok so i just done a regular adventure in map 3 windfall hills and completed the tasks
the items are obtained from regular adventures and not patrol squads
I am asking how to do this if you are unable to have the usual adventures.
you may have to either wait til reset, or wait til the event finishes and returns again - i suggest you dont sell the items so that once you complete the 1st tasks it updates to the 2nd tasks etc
as you can see here
Once you complete a normal adventure, you cannot try again. The items obtained are not in your possession as they were sold prior to the appearance of the mission.
as you can see here - you have to manually sell the items, it is not recommended that you sell the items before completing the tasks.
I would have liked a reminder about selling items, a little disappointing, but if it's a game specification, I give up.
see how you go tomorrow after the reset.
I'm stuck inside Survivor Royale, anyone know what to do?
thought it was already well known not to sell unless you are sure it's okay to do so?
Will check tomorrow. Thank you for your kind attention, have a good day!
stuck how?
Hi! And thank you for responding. I didn't intend to make any unfounded accusations against you. I'm sorry if it came across that way. I'm just brainstorming about the events because we've experienced this kind of uneven battle multiple times. You could also see that this kind of matching isn't healthy. It felt like a top 1 team was battling its own sister clan. And it's not just happening to us. This matching system regularly does things like this. So something is really off. Once again, I apologize if I offended you in any way. It wasn't my intention. You are a great team and played well.
Best regards,
Alex - (MSZ) R5
It's also interesting that no one responded except for you. So, full respect to you. ✌️
Hello Huszar, I can't say a lot to the matchmaking. It's is a common Problem over in every states/brackets. I have problem with it in my alliance too so I really feel your problem.
There were severe feedback about it I know.
But I read your comments and I wrote a feedback with more info, that I would like to post, if that's ok? I can send it to you, if you would like to read it before.
is it a bug or a new 'feature' that, when the resources in one characters' HQ gets claimed, the same resources in another characters also gets claimed?
in the past, it simply meant had to wait a few minutes as the claim button was gone in the second, but now the second is also refilling
Can you show with screenshot what you mean with this?
I am not sure if i understood.
game is on a different machine, so no screenies
basically, when one character claims the resources in the HQ, the resources in mah other character's HQ gets claimed as well, or at least the timer to restock starts
Last night at reset when the operation festival started, players recieved the full sentinal for the special task.
They were able to instantly upgrade them.
Now they have changed it into frags. Even changed appearance for the ones that have already gotten the full sentinal as a reward.
It was a mistake so they corrected it
Once in a while they slip up on the first day
Not sure if it's just display bug or people actually got a full sentinel. If it's the later case, they may retrieve the reward and apologize. Otherwise they will just fix it without a word.
People got full sentinels.
So far I know 8 individuals who have not had their rewards taken from them as of 19 utc.
This change in sentinels to frags came some time before 12 UTC.
So at least 7 hours
1 player, I spoke to moments ago, still has their sentinel.
They also got Crimson gems because they acquired it from this.
So, not only did they, along with probably many others, get sentinels, or many sentinels, they also got Crimson gems which can help boost their acquisition of Behemoth items or other merchandise.
Which can be used for points in an event to outrank someone they otherwise wouldn't have.
Which then grants more rewards for the next event all while placing higher in migo and potentially collection more glory and other stuff, which also results in knocking someone further down the leaderboard to earn less.
Yes, there's not gonna be much of it, but it can and will happen.
So, Its not like this is a small error or issue.
Its kind of big thing tbh. That sentinel could finish their set or raise their collection bonus giving more morale, so that's gonna have a permanent effect forever.
Definitely higher stats and bonuses.
They need to change it back to full sentinels
MAKE IT FAIR!
How are they gonna retrieve it if its upgraded?
I still have mine maxed and 2 ready to be recycled
X cost for players sentinel level
Player earned Y rewards
Take away entire sentinel
Send the difference in mail + RANK in fragments that they should have gotten instead of the full sentinel
^they could do that, but that's time consuming and effort.
^ Changing it back to full sentinels is more fair and won't cause issues
Still not fair a lot have to reload the game for the event to work. While others don't. But that's another issue.
And it's why I don't have mine.
I have to reload game. And it doesn't load as fast as some. 😕
I started this encounter, then pressed "back" and it just disappeared. I got 0 rewards... It never happened to other encounters before, I could press "back" and start them again...😒
Another bug in game, I know this more than 1 year ago and never fixed. Horde can't be opened. I sent a request about it but they only replied I should restart game... It was tested by several r4, different alliances, different months... Same problem
Now I need wait until 0:01 am my time (5:01 UTC to open the horde)
Yup.
Its a confliction with that red timer.
Its like it's saying the event ended already for scheduling 🤦
First one broken, 2nd one works fine for scheduling but they can't seem to fix it
They actually got the full sentinel multiple times
Only top 5 got more than 1 but still. It's bs they changed it 😭
Cause 6-10 got full not 1 frag
It cost 20 to make
It is total bs. And then changed the looks for the first task in hopes no one notices?
If u mess up. Give everyone the chance and dont make it unfair
Everyone got 20× the frags essentially
Happy for them.
Sucks for me... And tons of others
Id say the best way to deal with this is to submit a bug report in game. Multiple bug reports by different players would be even better. It nay not fix it but it's worth a shot. Im sorry. I know its super frustrating
Since they have change it back they already aware the issue. From my experience, this may take sometime to figure who and how many to retrieve. But I believe they will take the wrong sentinels back eventally.
So just opened up some random pet crates and did not receive any pets. I relogged in and nothing.
Can see I bought crates here and then used them
And event doesn't even show I have a new pet.
Have you opened the pet after opening the crate?
Goto advanced tab.
Ffs. Can devs please go back to the fkn original way for opening crates.
I see this fksht multiple times everyday
check in backpack, I've counter same issue when unbox pet crate today
Thank you. Why do they put pets in bag after opening crate. They always went to building
Yes, I don't understand whey they change this. Now you need to use the ticket to get the pet after opening a a crate. Seems like a waste of effort.
4 attempts and only 2 matches to place bets, now i have a red dot that i can't get it to go away 🙁
Why is this bug back?
Hi! Can you check if you find this group selection from your view. Because there is more matches to bet on other groups.
But keep on mind that 4 bets are total of bets you can make for this week, so you might want to save them on fights they have on sunday.
Balls aren't coming out of the shaft, so I'm stuck inside pinball if I don't want to lose my balls
Your view is bit different from mine. I'm not sure if its about state age different or based on version used.
Oh, my- so you have been stuck on that screen? or will lose all balls?
Managed to find a detour, I just move to another app for some time and when the game reconnects I have my balls back
have you reported this in game?
include the screenshot you showed here and then you can use the ticket number that CS gives you to report the bug here
https://discord.com/channels/555639568053829632/1229859341054775326
if you want or need help submitting the bug report here in Discord, tag me or any Mod & we'll be happy to assist
In 1162 i don't have it, only in 149
your view is the same as me, ah'm in the sub-400's and using the old graphics
Then it looks like you can bet only on your own grouping.
So sadly that red dot issue will be with you longer
Our range is from state 1 to somewhere +900.
yeah, so it is probably due to State age
Hello, is anyone else having a problem within Patrol Squads? I have 27 animals, however none are appearing on the side bar to select for the missions.
I have completed all 8 available levels for the other style missions
You need them to be healthy (if you breed them, buy med pack) and unassigned to heroes
Just be careful, after a while doing patrol they might disappear... 🙈🙈🙈🙈🙈
Thank you. I had to unassign them from heros
That's a bit ridiculous
ah don't even have pets or the building, but ah can do that Event, that is ridiculous
You need to remove them from heroes to show up there
Use blue lvl 1 pets as they will become wild if you send them in patrols to much and you can lose them
level8 is the limit for now in Adventure level and true to what g0dkiller stated the pets you can use in patrol squads must not be assigned to heroes. you can just get 3 pets to lv 5 and use those . check in pet paradise on the pet friendship tab the wildness bar dont let it get full
Hi all I bought pet crates and pets not appearing in bp any of you have the same problem?
Hello after the purchase did you go to your Backpack to open the crate or the crate was not there?
Crates was there I open it was showing me I got pets i got to the pets building check it but no pets
Same with the gold box or purple box happen
Can a mod or dev check this glitch bug or error whatever is...I'm sure that is not only by me happen to my wife happen the same with gold box..
ok give a me a momement ill look into this ,have you restarted your system to refresh see if they dont sho in the list .if its a bug will have to submit an ingame ticket for missing items take a screenshot of the purchase
I restart game since today morning
Nothing shows
In backpack I don't have the crates anymore because I open it but in pet collection I don't have the pets was showing me I got from the box..
Check your backpack, they should be there, you need to click 2 times... 1 on box 1 on pet in backpack
Is not I check it like 10 times.. the box was when I first bought it I open it was showing the pets I got but at my pet building are no new pets..
Only the old ones
They don't go directly to the building ... Don't ask me why the devs added another click... Maybe they're paid by the clicks ingame 😅😅😅😅😅
Ahh
Fml
😅😅😅😅😅
It's useless why they did this.. before was more simple
oh ok scroll down in your backpack and you should find them , just click on them to receive the pets. they among your listing
✌️👍👍
But is stupid.. before u was open it and u was getting direct to the collection
¯_(ツ)_/¯
it should say Adoption certificate
Yea it's say.. they make life so more complicated..with useless things.. thanks one more time guys thanks for the help and sorry for disturbing
its never a bother we all in this sometimes we all get lost in the game
asking is how we learn without having to experience first hand 🙂
sometimes, first hand is last hand 😛
Did you update your game?
Last week
Week end i think because that auto update
Hey have to tried repairing the game? That usually helps with such issues
Was long to update. Just finished. Thanks that work
And thanks beauty
and you don't even need to have pets to play 🙂
hello, is it known that front war has no chat in RR or azurtane? and also that there are missing events?
Hey NightWolf, apologies for the tag. Unfortunately front war is not a official sos version and you may lack events and other things that the official version has
its not made by the same developers?
It's not the official version from funplus, no
To play the official version, you can either download the official version if you just started the game. Or you can try contacting your customer support and ask if they can transfer your account but unfortunately there is no guarantee that this will get approved 
why are servers/states shared between 2 games? some1 in my alliance that spent alot says that hes at a disadvantage, where to contact front war customer support?
Unfortunately I can't really tell you where you can contact your customer support. For the official version it's when you go on your Chief profile, then help and support
thanks
Why doesn’t my hero final damage calculate right?
I also notice my lethality isn’t right either
Hey, I apologize for the tag. Just want to make sure you don't miss my response
have you noticed this issue also in your battle reports? Or is this just a visual bug?
Tbh I haven’t looked. Let me go attack something
Report says 3.59 hero final damage, I’ll have to check every item and get a total to compare. For lethality am I looking at troop lethality or troop lethality bonus for statue buffs.
Either way, it does look like a bug
Have you already reported it ingame?
Yes just did a few mins ago.
Awesome. Would you like me to report it here on discord for you too?
Sure if you want
Let me dm you quick as I need a few more informations 
Ok
How do you activate the pet's talent? 🤔
¯_(ツ)_/¯
Is anyone else missing Stacy when trying to send a march or update any march with her (apex, immortal arena)?
She's definitely home. I noticed it yesterday.
Check your koth march too
yes only use old useless heroes for spacecraft because you cannot assign them elsewhere
I assigned Hank 😁
Hi
Today I noticed that my pets disappeare ,I opened 2 epic boxes and one legendary all ne pets gone the problem I haven't screen shot for this
The astronaut doesn't have an impact on the abilities of the spacecraft so it doesn't really matter who you assigned, as long as it's not a hero you actively use in your marches
Hey Das Wes, have you checked your backpack? The crates now just become certificates that you have to open again to get the actual pet
I unfortunately do not have any pets right now to open but Wika, another player, has posted a video as explanation earlier. This could help you.
If you then still don't have it, you experienced a bug unfortunately. But hopefully you can find it
I found them ,they are at my items
Awesome! Glad you could find them
Thanks for help 🥰
You're welcome
Good morning! I'm having problems with pets, I acquired some at events but they are not available to me
I understand, there was this change, before it was available directly, now you need to release the certificate again
thanks
Yes, an unannounced change, but at least they were there 😊
Yes, I already found it, thank you
everything is unannounced until people start having problems 😛
check "Tier Overview" there should be tht full overview of that stat.
incl. the suddenly not active boundaries of Hero Final Damage and Damage reduction.
Limits of 30% are disabled suddenly
I don’t have any of that stuff
Where did you find that source screen. I’m on iOS
Fight report of RR on sunday
Hi Folks, I need your help here, I have opened boxes with pets lately 2-3 but the Pets are missing I have only 3... so far I have attempted to repair the game, but it has 0 effect, please help me, I am from state 1149
Look in your backpack
oh man ... I feed stupid, thank you foud them suckers 😛
thank you
don't feel stupid, they made that change recently and a lot of people got caught out
Since it was an unannounced change yes, a lot got confused where to find them
well thanks !!!
Yeah that was their solution for opening crate and it taking you out if your backpack
Process 1.
Step 1
. Open crate
Step 2.
Take you out of backpack to show you your new pet and stats you obtained
process 2
Step 1.
Open crate
Step 2
Get pet certificate
Step 3
Open certificate
Step 4
Show you pets stats and keeps you in your backpack
Can they combine
Process 1 step 1, process 2 step 4. 🤷
Solve this issue and make everyone happy 🤷
So during AD we tried relocating to the the opponents location, but it only tells us Area full and doesnt event transition to their state
i get people are building towers like no tomorrow and relocating alts, to take up spots but this really does spoil it
Hello, true the issue could result with the alliance you facing where they placed their towers, it is an issue you could sent in a feedback report on the change you feel can make the event better in being competitive and fair to both parties. Sent in also a bug report perhaps if the might be an error with relocation
True the process could be reviewed as it seems the loop was missed on one point. Have you created a suggestion report on this could be very helpful as the devs Can see what players expect and not get them comfused on simple things
Why is it such a hard process trying to find level 8 dread beasts?
All day I’ve been looking and you end up having to manually search. So annoying!
Hey KB, I'm sorry that you also have this issue. Regarding this, another player has submitted a feedback to this yesterday. You can upvote it here and hopefully they will change this someday
#📋︱feedback-reporting message
I have thank you, this issue was posted by me a few weeks ago and upvoted then too but as of yet nothing has changed
I just bought the gold pet Tiger from the Festive Bazaar, but I can't it anywhere. Any idea where is it?
Hey did you check your backpack? You could only buy the certificate and you have to open that certificate again in your backpack to get the actual pet
What's going on in this mine?
Are the first 2 slots empty or occupied?
And for how long?
Or did they buy the secret "forever gathering" bundlle? 🤔
I restarted the game just to make sure, no changes
It’s been like this for several migo seasons 😅 occasionally I find mines like this
but what does it mean?
occupied or not?
I will check my backpack again for that certificate. Thanks.
You're welcome
Hi- this appears to be a re-occurring bug-you can report it in game and then submit a report here, as well https://discord.com/channels/555639568053829632/1229859341054775326
let me know if you want help in doing so -or you can ofc tag any Mod & we'll be happy to assist you
I realize it has been a couple hours since your post....but, when you return you can holla & someone will come to help, if needed
I have the same problem🥹
Hello @acoustic basin , have you created a ticket to CS about this?
No, I don't know how.
Are you able to see the loading screen of the game when you try to open it?
Please try contacting support about this issue here support@funplus.com
ok thank you i will try my luck with them
Include as much details as possible as well as your device/specifications
Bug with remine skill, which they apparently fixed and I've not seen for a while to be fair. But yes, occupied.
To add, now this can happen when someone is using the skill while duels and being in the other state, somehow game isn't showing the time remaining then. The normal bug shouldn't be around no more, at least I also didn't saw it for quite some time, but I observed it in connection with duels.
Oh odd, new thing guess overlooked
New feature 
If there is a in game ticket about this bug, me or one of my lovely co-mods can report it here as well, just let us know then. 
I've reported a bunch of bugs in the past years, hardly anything got fixed.
I'm done with this nonsense called CS.
Building on what my wonderful co-mod mentioned—I totally get your frustration. However, the ticket number is crucial for us to escalate certain cases effectively. That’s why it’s so important to report bugs in-game as well—it helps us push things forward!
why we cant use Stacy?
Hey Edward, in what event exactly can you not use Stacy?
KOH and survival royal
And what error message does it show you?
there is no message i dont even find her when i want to switch hero
Have you checked if she or a hero she's resonated with are assigned in another march?
no i didnt put her with resonated hero
And she is not assigned in any other March?
Check if you assigned her to your spaceship, heroes assigned there cannot be used or deployed anywhere else
Ok thanks
Check your backpack
Hi Anita. I think Wyatt the Adventurer is not around. Maybe I can help you with that. The same happened with me when i opened the box. But the pet was In my Bag i had to click the Pet and press the Use Button before it appeared in my pet paradise place
If it still does not appear i would suggest a simple step of phone Cache clearing and restarting the game if still did not we can open the bug report. But as it happened to me the pet was in bag pack hopefully your pet might have moved to the backpack too

This truly is what happens when people dont read the update announcement sent by developers to ingame mail. People just update game and dont care how long or what changes are made. They just click update and go about their day. Its not hard to know what deva take and give this way you are more aware
What did they do with the SVS .. I can't attack any P levels that are in my range .. I don't get any points .. I'm P12 and can't attack another P 12 .. Is this a bug or is this another one of the developer's great ideas .
i can only burn my own level 
same here guys im getting this msg when i recon,whats going on?
iwant to attack the same p level or higher and the message comes up... there are no points either... and the state we were assigned in the SVS is sooo much higher than us... we have zero chances
If this is another great idea from the developers and it stays that way, it will be the last straw that makes me stop playing the game after 5 years.. SVS was the last event that was really fun.. and now the garbage
Heyo.
Can you please try attacking someone and let us know if you get points?
It might be a misplaced pop-up or a serious bug about not getting points.
done that im a p8 hit a p10 with 7mil troops got no points,ive just found a p11 that has attack in red over it,none of the others ive reconned had that
Please take screenshots and open a bug report in game.
What really bothers me is that it's a catastrophe for the current Migo.. no points.. no rank.. no Migo fame
I will need your IGN, state, UID, ticket number and used device (plus screenshots) to also open a Discord bug for you.
If I get the data, Please DM or Tag me - (I advice DM as full User data should be confidential)
The sooner we get a bug report up and upvote it, the better.
We need to push this for a fix (hopefully before SvS ends)
Additionally, it would be helpful for everyone with that issue to
- open a bug report in game
- let us know their state (for the range of affected players).
Bug Report about not receiving points in SvS from settlement attacks (same or almost same level!).
#🐞︱bug-reporting-bot message
stop targeting guppies
Oh, you mean like their announcement for the very first SVS that introduced facilities into the fight that never mentioned, Nor does it say anywhere to this day.
If you are on the grey zone when warfare starts, your shield will automatically disappear.
You used to be able to use any kind of shield at any given time at any location EXCEPT the red flashing area. Clearly that's changed without information updating 🤣
Also.
It never ever stated anywhere in game, you cannot use the free 8 hour shield on grey zone anymore.
^ 18 accounts got burned because of this and cs never did anything for anyone.
Was a crappy start for me, my 2 alts and 15 other people that svs 😅
Why can't I claim troops?
im a guppie im only P8 was trying to hit a p10🤣
I thought it's counting the moment then it will disappear in sunset 🤣
I don’t know if I’m in the right place but… for some reason when I try to do Explorer Missions it errors out and I get a DATA ERROR/ VALIDATION something like that. I’ve uninstalled, reinstalled, repaired game, updates and everything! It’s been going on for months and no one can help. HALPPPPP 😢
Omg. Did they really finally add the fkn timer clock to the new graphics. Omfg how longs that been there?
It wasn't there 3 montha ago..
Which was more than 1 year of not seeing that timer. 🤣
Hey duckie, please check your direct Messages. I have send you a dm to help you
Thanks devs for this perfect experience, to continue I need to leave losing points made, unbelieveble, I will also make a in-game report asking for compensation
Hello enterprise
did the game lag and forced you to leave the game and points ?
No, that ball you see is stuck there, game was still working
I see
so the pinball can be carry over for new pin ball event , looks like a bug so if happens to you more than one time i would suggest you to save them
now to report the bug all you have to do is to click on your profile pic in game - setting - bug report ( prepare this ss to send it to them ) hopefully they’ll give you back the wasted pinballs too 
The tokens do not carry so please make sure to use them all 
I did already, didn't knew about carrying over though
too many fricking events in this game
Yes , for every event there is always a “? “ hidden somewhere
it says in very big letters that the pinballs carry over
personally i like to save them to get the wings one day 
No panic
always check the “ ? “ and you’ll be safe …or all mods are always here to help you 
Thanks so far
I hope they’ll give you the pinballs loss
and the bug will be solved super soon 
Knowing devs, they probably don't even know how to do that
both fixing and compensation
This is not a bug
And It has been like that for months, power difference is no longer plasma level difference, it compares combat difference so P10 may fail to attack P10 if the difference is big
That's actually so cool!
I can't play SvS cause I don't have enough players,so I tend to send reins to my friends 
I thought that I won cause I was strong until I found out about this change as well instead 
This is example
I cant even burn P8-P13 for points now 😭😭
Seem to be lots of problems with mine where it’s unclear if they are occupied or not - is this being addressed?
Hey Frost,
I have yet to encounter such, but if you have screenshots of both attacker and defender that would help for a bug report.
Last I encountered the bug was two MIGOs ago, so if you have for the current one, please let's report it.
Like this
Then some where people haven’t seen a name (but hard to know for sure if it wasn’t there or missed). Given everytime there’s issues with mines and not enough what’s the point giving more feedback they won’t address
Can you please make a bug report?
In the last SvS and in all previous ones it wasn't a problem.. especially how is the difference calculated.. I couldn't see where the limit is.. and where is the official announcement that something has been changed.. Do the developers even care.. Is there any report about this problem? In my opinion, this has made it impossible to play SVS .. and why can a super casher attack me who has maxed everything, who has the mega cash heroes like Angelika and Selina .. I am far inferior to this player in all points .. so why is that possible?
In addition, this player was not the only one in the enemy state who looked like that.. and I can guarantee that there is not a player in our state who looked like that.. why is matchmaking in this form even possible.. this state was so far superior to us that we had zero chance.. we were partially knocked out of the fortresses from one player solo that had garrisoned over 2 million troops
We noticed last SVS when solo scores didn’t change and so is rss
I am not against it tbh , I was just telling it is not a bug
I just can't imagine that this isn't a bug.. this is such a profound change to the svs.. it must have been announced somewhere.. and if it actually isn't a bug then the svs has been broken
thx for clarification,i got reply from CS basically saying i was too strong to attack that p10 despite the fact im only a p8,i found it very confusing as i could attack some p7s but not some p11s,no idea how devs work out the differences, also ive never had this before so what changed?
That's it .. that's such a profound change .. every little thing is announced .. and there is no reaction .. and you can forget about the support in the game .. I can't even get to the point where you can write a ticket .. I'm a p12 and couldn't attack p13 .. or the message came that there are no points or RSS .. but the points are important for the ranking and accordingly also for the migo fame .. and there is no one to provide any information about it .. I thought this was a community server and someone was in contact with the developers .. but obviously this is only there so that you can write it down .. the svs has been over for almost a day and no message or anything .. and the answers the players get from support are meaningless .. that's a cheek .. I've been playing the game for 5 years .. but this is the last straw here .. Probably a few players got excited again, standing there with blue heroes on the wall and then wondering why they were being burned down.. this is a war game.. and if you don't have a dome on SVS day, it's your own fault.. that's what the domes are for.. I have zero understanding of that
Hello ben , before a settlement could attack another just based on the plasma level , so you could attack anyone below 3 level from you or above 3 levels for you ….but now they look at the total power difference , so for example i can max my behemoth but not upgrade my plasma level to have easy hunting , that is not possible anymore 
Hello Tera as for ben maybe that p12 was too weak for you , some players focus just on the plasma leve leaving out all others upgrades
in the past it was possible to attack them but now if you much stronger you don’t get points
i believe this rule was changes to protect f2p players
Of course if you guys don’t agree with this rule i can help you to create a feedback
to bring back the old way 
and that's exactly where the error lies... how is F2P supposed to protect players... do you see my report above? why could the super casher who maxed everything attack me.. you don't want to tell me that that's possible because I've been saving up the monkey parts for years to get him to max.. where does that protect f2p players.. that's ridiculous
I find this absolutely ridiculous.. and many players will feel the same way.. for me the game has become pointless.. it is a war game... this regulation does not protect f2p players in any way.. what protects every player is a dome of peace.. and nothing more..
and through whom does this company earn its money .. certainly not through f2p players .. it would make sense to simply give f2p players a dome .. or better we take out the pvp function .. then everyone will be fine .. what nonsense are you trying to tell me .. I'm sorry to say it like that .. then they should move the svs to another map and then only those who want to play ..
In addition, you get 90 percent of your troops back.. so what's the problem and if you don't want to lose rss then you shouldn't leave any lying around.. that's an absolute kick for all players who are trying to achieve something with little money and smart playing behavior
The problem is we are at a stage in the game where a player can be zeroed in one attack, so this is just a protective mechanism
Yes 90% of the troops comeback but resources are lost
I just saw the report
let me look into it 
Can you pls send me the full report ?
Now that i think about it …they can attack you…but just should not get svs points for it
It doesn’t do the job for me anyway. It doesn’t actually stop someone stronger attacking, they can kill most of the troops just to let their smaller players attack and gather rss..
I see …. If anyone is that strong can still get points during the battle
unfortunately all i can help you with is filling a feedback with a new suggestion 
good test if an HQ is occupied or not: look inside, see if there are zombies
I’m talking about mines lol not HQs
Hello. My settlement was attacked several times during SVS and ended up at zero. Can someone explain where my 1.2 million troops disappeared?
I had 7.57 mill troops before everything, and have now 6.42. I didn't have the option to revive troops after svs either.
Hi sash, is this after hospital clearance? If so it looks like you were possibly attacked by your own state(?) if you’re not able to revive your dead troops in the SvS page.
You get hospital, enlistment, but not troop revival when it's your own state who hits you in svs.
^ this also applies to attacking buildings (intentionally, or accidentally) that your own state occupies.
^ this should have troop revival, tons of "visual" bugs occur all the time. Not just that, but if you have 2 alliances, let's say, and you need a little extra help, you just ask for help, and coordinate a double or triple rally.
Your rallies are timed great, but it only took 2,so the 3rd hits your own state alliance.
Depending on those hospitals, that's 25% dead. No revival.
Imagine if, you didn't need to change alliance to reinforce your states buildings to help your state win svs 😱 imagine if.....
When did this become a thing?
last svs it wasn't and there has been 0 communication with any sort of changes
Where is it written that own state doesn't apply during svs?
All good and well to change rules, BUT where is the communication these rules will be changed!? It's a joke really. Not your fault for making these changes, but protecting those who do..
To my knowledge this has always been a thing if it's from own state.
If it's not written in the rules i'd submit a complaint to CS, but i'm rather sure it is somewhere.
It's not
Hadn't been for 5 years
Losing shield at start of warfare if you're on grey area is not in the rules either
And at the start of each new stage
Hi, there is a bug with trains tonight. It doesn't appear for nobody apparently
are you in the same state as BigBob s.214?
no, we are in 793
can you give me sometime to ask around?
ofc, thanks!
@static cove
State 322 has no alliance train either. Appreciate your help too.
759 and 857 hasnt got the train either but 998 has it
Went on strike
probably
sorry for keeping you wait
can you make in game report and give me some information to make a report here in discord?
half the time i forget to join so one less thing to worry about
Ok so it is a game bug not an alliance bug
yes it seems so because couple of states till now have the same problem
I just did a report in game
210232 I put in an in game report here is the report number if your making a server report
can you dm with your in game name , ID , state , platform and ticket number
can you dm me with your ID?
Same here in state 649
I made a report and should be posted soon
this is the report about train please upvote
#🐞︱bug-reporting-bot message
Hey mr or mrs mod how come we don’t have a freight train in our alliance
Alliance tran issue has been reported, you are welcome to upvote it here #🐞︱bug-reporting-bot message
Done already
Never been the case. Wasn't the case last svs.
Submitting ticket to CS well.. been there done that and the AI there never helps
just be happy you still have the fifth freight bus
That will only give me a automatic response and nothing will happen.
You have never been able to get dead troops back if your OWN state attacks you during SvS.
Weird that, I always hit my mini during svs to get rss as too lazy to hunt. And always got the troops back 
At worst they went to enlistment
Not completely gone gone
Your mini gets enlistment/hospital anyway as it's attacked. But not dead troops.
As attacker you have normal dead troops.
If your mini isnt that strong then you would not even notice the lost troops on your main.
But it did not
No enlistment
100% dead
We have zeroed one dead account that was one of the strongest on state. Did many rallies and lost a lot of troops.
Not a good idea to hit same state. No point and no revival.
It could be dispatched in the adventure squad , have you checked?
I shared rss, because I had a lot and they didn't have enough to heal troops. It may not be smart, but it is also not stated in the rules
Yes , it seems so
help <@&628563208164081690>
i thought it goes to backpack like the pet box, but i cant find it on backpack too
Have you tried open ticket in game for item loss?
not yet, i encounter this on main acc when opening tempest arms crate, then i try record it and open 1 crate on sub acc and have same issues
Same when i open a pet crate , the pet disappears..
pet should go into backpack as a "contract" item, you can use to unlock it whenever.
Oh ok find it thx
Hello 
My comod Titan had to leave for a bit.
This is a bug a new opened crate for Tempest Arms should go to "Collection" with small tag that says "New" not backpack. Check ss below
Please report this in-game in both accounts you had the problem at 🙏🏻
To do so click on your pfp, settings, help & support, help & support, then type in the bar below "Lost Tempest Arms"
Thank you Pro for your help 
yes thankyou, already submit the report.
and that's the issue.
i checked the Collection after opening the crate, the item from crate doesn't show at the Collectiom
Yeah I saw that at the end of the video.
CS are the people to help in that 
Just a wild suggestion have you tried restarting your game ?
yes, restart the game and repair game, still doesn't show
It's now nearly midnight....and all day no level 8 dreadbeast available it's still broke af ok but it's never been this bad
I log a fair bit not so much today, but every time there has been nonkevel 8 available... I just want to do my F rallies
There is never any available before reset ever ...so I get level 7 I guess
Why can't they program? 😑 🤔
Just scrolling above.....yeah the setup for pets crates / finding is another POS they implemented
Svs ... Rules, how they applied always kinda broken but that has been consistent in very old states anyway. Yes is it's bs...per sos screwing post when you look at capital etc it ridonkulous
I totally understand it can be frustrating that level 8 dreadbeasts are hard to find, i would suggest upvoting this https://discordapp.com/channels/555639568053829632/1338205844650725549/1345789549573312533
A bug was opened here in my name a bit after they where introduced - I can't find it in bugs channel now - but it's still BROKE AF EVERY DAY so should still be open I can't find it.. please upvote bugs because it's not feedback it broke af
It's so broke I saw a level 8 dreadbeast kicking a can along the street the other day......
I said what you doing?
It said ....moving
Not even that they're hard to find.
After explaining it. Other alliances DGAF. Strong ones still 1 min rally and sometimes only get 1 or 2 joiners. So instead of 20 getting rewards. Just 3 🤷
At this point in a states age.
Level 1-4 fiends shouldn't exist and should respawn as level 5-8 fiends and dreadbeasts
It's possible that the bug report got closed because it was submitted to long ago as in weeks ago.
Hopefully the feedback report will help putting more level 8 dreadbeasts on the map and getting them to spawn more frequently 
Hmmm so a bug that has existed for years ... It's not a bug?
We need a different channel for logged bugs open?
You could make a feedback report requesting the removal of the level 1 - 4 fiends in older states here #📋︱feedback-reporting using the format pinned in the channel or you could reach out if you need help with it
Maybe a whole new server with increased capacity 😂
Doesn't mean it's not a bug, you can always make a new bug report for it to bump it up again
Maybe it's better to start private server...have bot log the bugs channel package up reports to send to interested parties / vip server
Oh could we subscribe this server to VIP server? So we know what customer reps n vip player are deciding?
That's a feedback channel one
It got logged....if it's like I'm game help and it just get closed ...what's the point?
To add to my co-mods
The bug was closed because it was fixed at that time and since this bug is repeating itself every time we always need to make a new bug report , side note : we can no longer upvote a bug that was in the last week so when the bug continues we always advise you to re-open a new one so we can forward it again
if it gets closed and not resolved, then post a new report
This
Can you please check your dm's ?
I messaged you about this in feedback if you have questions please feel free to dm me.
Hi everyone, some players in my alliance have the new version of the game (doomsday) and they have some big bugs. For exemple they can't read the chat when they do reservoir. Also some can't do the shadow underground event. How can I help them about it ?
Hello Sou,
Unfortunately I don’t know a lot about the Doomsday game as I only play the State of Survival Zombie War. I can therefore only recommend to check if there is an option to report those bugs to the customer service in game. Additionally I will try to find out if there’s more options 🙂
The thing is that I play SOS zombie war but they re mixed with us. The settlement buildings are fancy yellow and their game scream is mostly blue. I will share screen shot here. A player said as hypothesis that it s because they use an other version of the game. But those players got issues.
Some example of their version. I do have the original version zombie war but they play in my alliance so it annoyes me cause I don't know how to help them.
Another option that can be worth a try would be to create an account in zombie war version, contact the customer service and ask them if they are able to transfer their account to Zombie War version. Unfortunately I cannot guarantee that it can be done successful but maybe worth a try.
Good idea ! I will try that. Thank you a lot ☺️
You’re welcome 
I feel even worse for those players.
Playing in portrait mode. And sos having the bundles and stuff on the sides. Which makes it super narrow. 😂
At least they're consistent 😂
Landscape mode, and bundles and crap at the top and clutter on the bottom too.
But not much on the sides.
Both versions have issues and they need to swap the layouts 😂
How about fixing the bug that the app kicks you out and you gotta go right back in
Hi Pep. Sorry for the tag, just wanted to ensure you see my message. You can file a bug report about you issue here:https://discord.com/channels/555639568053829632/1229859341054775326
if you need help doing so feel free to message me
I did
ok. Thanks you the information.
It’s asking me for a ticket number. I don’t think I have one.
to get the ticket number you need to file the report first in game
OK, how do I do that?
go to profile, settings, help and support, bug report
Then after you are finish there you can file here on dc
They’re not gonna file on the bug the one you showed me
I'm not sure i understand what you are saying. can you please explain a little more
The SOS app kicks you out at random and you have to log back in to be back at the game and also the SOS game has a big lag during the events and also during the game regularly
What introduced to me I was for the discord bug report, but the problem is it SOS app itself
oh i think i understand now
the bug reports that are filed here on discord is sent to the sos team
So report it to discord won’t help because it’s not a discord problem
That’s the reason why I reported it in SOS discord about the game because the app is the one doing it
when you file the bug report using the bug bot i showed you the information is collected to send to SOS the game not discord
I tried doing the bug box, but it was asking me for the report number and I don’t have that
have you tried repairing the game to see if that helps?
Yes, it did not help
are you able to log in on a different device to check if you still have the issue ?
I tried on my Pro Max and also some on my iPhone 15. I tried both the same thing.
try filing the ticket in game to get the ticket number. If it kicks you out before you are able to finish let me know
Ok
you completed it in game?
Hey Pep. I have sent you a DM. You can DM me or speak to one of my co-mods if you need more assistance.
sorry for the tag, just wanted to ensure you see the message.
i have lucky. the game will not allow me to use legindary fragments to upgrade her. as if she doesnt exist. please help.
I am afraid this is what it is. You can't use general legindary frags for Lucky and Ray.
To add to my co-mod, there is a giftcode "getlucky". If you didn't use yet, you can get some fragments. 
also, Lucky's level is linked to the Chief's level (she is stuck at 25 for me, because ah can't even get to 18)
is this normal for a march skin to have this many skin ticket costs?
Look like a bug, it was use to be of 5k skin tickets
i just thought that is a mistype, even5k skin ticket for a march skin is too many.
Is your game updated and which state you from?
it is updated. i came from state 871
that's one of the Deluxe skins, the other one was the regular one
I agree , some are just expensive , but this one bit more than as it use to be. Speaking of high price there's hq skin of 37,500 also 
i have seen that 37500 skins also
10x the cost of the regular seems normal to me
just checked: that's the Exquisite skin, the other is just Valuable
That's because it's a rare march, they're expensive
Like the rarer hqs are more expensive too
ah wasn't able to get either during their Event 😦
Niceee that's actually nice one
That particular one has always been an absurd amount
Ok i got a bugy thing to talk about on the jungle gems event.. well the free gamers that your sapose to get in the free hits its going down each time.. I just started it yesterday and the free hits only gave me 4 hammers to hit it with when there are nine to hit. That makes you have to wait and and try to get something elts to use.. in witch it is sapose to be a free round..
I have not the pictures to show now but that's what is happening. And it's doing it in every state.
It's the free hammer for the bonus rounds. They are getting less and less.
Hi! If you mean bonus round, you get from first round 20 hammers and from second you get 4.
Its been like that as long i remember. Sadly its not a bug, but you can make feedback about it if you would like to.
It hasn't been that way till this last one. The first one i get 9 the second time I got 6 then every time gems comes it gets lower.. I do not understand why it's going lower
I've updated it a bit more, but haven't redone the post.
But it's not changed.
Bonus levels come at certain times.
And there's 3 potentials available.
Ok . Thank you.
For the second time, I am having a problem with the updates. It took me two full days on the last update and I cannot get this update to go through. It will not even let me pull a ticket so I can’t connect with anyone in the game……. Any ideas what to do next??
There isn’t a problem with my phone and there is not a problem with my Wi-Fi so it has to be SOS
HELP
Hello, if you have an account linked/binded, I recommend that you reinstall the game (and clearing the cache since there is a possibility that there may not be enough space on the device). As for how to contact support outside the game, you can use the following email: support@funplus.com
Ty
<@&628563208164081690> brackets are not visible on Android after update
Have you created a ticket on this yet?
If you create one you can also fill one out here #🐞︱bug-reporting-bot or I can help you fill it out on discord so there's a better chance they see it sooner. You should include restarting your game, wifi etc doesn't work 
I won't do that.
Dane, don't laugh 
I'm laughing because your responses are delightful 😌
i won DD i'm sure about it , fix the bug
My alliance had AD at 16 utc
But we won even without any attack
Is it bug?or they gave up?or what?
Ahh
They probably didn't have duel buildings placed
It's automatic win. No fight. Could look for them on the map to see if they have it.
I don't think the mail says they didn't have them placed,but maybe 🤷
I mean... You got a mail right that you win.
And that screen shows you won right.
So I'm guessing you won
Right 😆
Problem is we don't have this banner of alliance duel that shows score during battle at bottom of our screen
This is why I cant find their center
You have to manually look for them.
How?
If you're in a state with 10000 tower system, shouldn't be too hard to find and follow to their hive
Goto duel, look name of enemy.
Goto rank, look state #
Goto map, goto that state. Manually search.
But 99% chance, they don't have buildings placed.
Have you created a ticket about this bug in game?
94% chance no buildings,
5% chance bugged from update,
1% chance duel happened and you just missed it 🤣

I'll never open a ticket tbh, i prefer cry in this discord first
it cost me too much energy to open a ticket for an automatic answer
Oh! What did you do?
It's broken but I'm not reporting it either. I'm sure someone will
Not me 


Hello Angelica
Please check your backpack, it’s not a bug, devs changed the system without notice 😅
After opening box you get a pet certificate, this is stored in backpack, need to claim this again to really have the pet 
Paulish

Why you use mod tag in morning if you don’t wanna report

There is report ready for votes now #🐞︱bug-reporting-bot message
Anyone else getting a data error and restart message when accessing the event billboard?


