🐞︱bugs-discussion

[normal vector]

🤣🤣🤣 Umm
Here's the thing. Call it whatever you want, but it can't refund 1 minute heal speedups because the devs have not introduced 1 minute healing speedups into the game., 🤣
So, bug? Glitch? Dev FyouUPtheA? 🤷

[lavish blaze]

#📋︱feedback-reporting message

[scenic ferry]

Still nothing about the useless Lara frags then?

[lavish blaze]

Waiting

That's the advice from devs

[scenic ferry]

[alpine frigate]

Here's my instant idle, it's day 4 fishing challenge

[pallid plume]

i think sos is not happy with me im british/mexican and this was their reply to me

[modest forge]

😂

Sos needs spanking

[normal vector]

No, they need more like curb stomped

[worthy tree]

Hi, this is weird... If you haven't done this yet, could you send a description of the situation, as well as your in game nickname, state, ticket number + screenshot with support ticket, your message to CS and response from CS, to the channel #cs-response-screenshots

[pallid plume]

its getting sorted have to wait fir them to get everybodys info

[limber obsidian]

I got 500k bio

Now i can raise my VIP 😒

[chrome plinth]

why auto mode not workin in desert? i bought a bundle to run on auto and it stopped working after 1 day

[trim mist]

Yes, it only operates for the day. If you choose to purchase the package again the next day, you will be able to re-enable the automatic mode.

[chrome plinth]

no thx then 🤣 so stupid... Thank you for your respond 🙂

[trim mist]

You're welcome.

[chrome plinth]

it's weird because in pow you need to buy only once ;/

[weak coral]

While you're at it, it's nowhere made clear before buying it. That should change asap.

[winter tulip]

Thats not true.. I bought it 3 days ago and am able to activate it each day... Did it again right now

[weak coral]

It's actually 10 uses afaik.

[winter tulip]

Yep and it refreshes each day

[trim mist]

I'll double-check this information. It was like that before.

[chrome plinth]

there are no bundles anymore to buy it each day

[weak coral]

For some it seems it doesn't. There just was someone yesterday who only could use it ten times total.

[chrome plinth]

i can't use it for 2 days now

[winter tulip]

It refreshes every day for me... well, nothing surprises me in sos anymore... such a sh1tsh0w 🙄

[trim mist]

I double-checked the information with my CO-MODs, the automatic mode will be activated when you purchase the package and it will be effective throughout the event.

After it ends and for the next time, if you want to activate it, you'll have to continue buying the package.

So you might be encountering an error, please report it in the game.

[chrome plinth]

i don't have an option to buy bundle again since i bought it once

[trim mist]

I mean next time the event happens, you can buy it again.

If you've already purchased it this time and it couldn't activate automatically during the event, it might be a glitch.

I am providing an additional piece of information. its only available to "Human" not "monster"

[chrome plinth]

Too many glitches going on in this game, and most of them never get fixed😂 Thank you.

[trim mist]

Did you choose human or monster before selecting automatic mode?

[lavish blaze]

It's not a glitch. It literally says it in the description

[chrome plinth]

not sure😂

ok so i created my group and left it, and it start working😅 wth

thank for your time and sorry🤭

[limber obsidian]

FFFF 🤬

[shadow vessel]

3days straight only bios bios bios

Are the developers going to just ignore this and pretend they don't care as long as they can swindle all the players

[old shadow]

You are not the only one. Since Monday mid day, I received only bios. Even the daily free claims and the 500bios claim resulted in 24k bios.
The issue is everywhere.

A friend of mine from another state told me almost all alliance received only coins

If devs want us to buy baits, they should mention clearly in the description

All bug reports are anyway ignored. We get auto responses and this is it

[kind lagoon]

Not everytime they write things in descriptions.
Sometimes we are given a chance to figure it out

[old shadow]

I was joking, of course.🤣

I m convinced someone placed a "bug" there. In the first half of first days, all got baits and stuff. After, everything changed for almost all players

[kind lagoon]

I obtained 37k Azure scales and hot lots of items in store, but I didn't get a single baits in idle rewards.
All I had were from the store.
Skills and information on how to do it is important too.
I am happy with bios and would have been more happy if I got baits in idle rewards .
Anyhow, I got good amount of bios for Rays and got the important stuff from fishing Challenge store too.

All I did was went for S class fish. And I got lots of them.

[marsh osprey]

What's this new bug now? Can u fix this bug fr?

[mint rapids]

seems they changed the report thing, how can we send a message to someone so we dont get a BS automatic answer from sos team basically saying "we dont care, case closed"?

[distant helm]

Have you tried restarting the game or repairing the game (make sure to have your account bound when repairing)?

[distant helm]

If you mean for CS, then you can type in the search bar at the bottom where the issue is occuring, for example if you have a bug in an event you type the event name and it will show a couple of options including a ticket for reporting the bug

[mint rapids]

so its a no

already reported a bug, got the automatic we dont care answer

and case closed

[distant helm]

Did you in addition to the ticket you send to CS make a bug report here #🐞︱bug-reporting-bot using the ticket number you got from CS?

[distant helm]

What was the issue you where having, i might be able to help out

[mint rapids]

No. So we're down to that? Cant even do the right thing on the game directly?

[mint rapids]

the tomb raider key "mistake" for floor rewards

[distant helm]

That's not a bug that's was a "blurred description like it's said here https://discordapp.com/channels/555639568053829632/742091959161716837/1301456564858785845
Here's in addition to that a feedback report you might want to upvote https://discordapp.com/channels/555639568053829632/1110345161323585606/1301472695422160907

[mint rapids]

I'll try to explain that next time my gov wants me to pay tax, its not a fraud, i cant read numbers. Might works🤷
Thanks anyway, not your fault.

[distant helm]

Your very welcome

[delicate pine]

We apologize for any confusion and will be revising the translation to avoid further misunderstanding. Thank you for your attention.

What means they will be revising the translation???

If they did nothing wrong why do they have to do nothing

[distant helm]

It means that there was a miscommunication with the discription and hopefully in the future it won't happen again

[delicate pine]

But that means they did something wrong or not???

[distant helm]

It means that they should've been more clear with what they meant, the floor rewards received after getting the floor key was working as intended

[delicate pine]

Floor rewards and Explored Floor are 2 different things

[distant helm]

The first screenshot is talking about the rewards on the floor itself, in that screenshot they should've been more clear in how you are obtaining the rewards and what rewards you will be obtaining.
The second screenshot is showing how many floors you have completed and after what floor you will get another reward.

[delicate pine]

Again I ask : they did a mistake and we have to pay for it?

[agile musk]

Interjecting real quick....the story missions were reported first and I don't see anything about those ...but I just got here and didn't scroll much so....

[delicate pine]

Seems like you are avoiding to answer straight

[agile musk]

I'll answer. Yes they wrote it wrong and now we deal with it.

Try to avoid the key

[delicate pine]

Because if you read the first screenshot, you buy a bundle or two and you are hopping to get the key for the floor rewards and not for the second screenshot

[distant helm]

I'm not avoiding, they made a mistake in the discription of the event which led players to believe they would be getting all the rewards as soon as they got the key, that was not intended and they made an apology for it and hopefully they will make it more clear next time

[delicate pine]

Of course they did

But what about this time? For the people that have already bought bundles for the event?

[distant helm]

The story missions should be fixed but i would suggest keeping an eye on the big building rewards to see if you are actually getting the training tokens, so every 5 levels

[delicate pine]

I don’t think we care about the next mistake…

We care about this one because it’s NEW

:)):))

[agile musk]

I will test it on my little and report back

[delicate pine]

#📋︱feedback-reporting message

[agile musk]

Yep it's fixed! Thanks!

But...for the people who completed story missions while it was broken ....

I just checked my main and they didn't convert the "locate" frags from the bug into training ones for us

That's problematic

[delicate pine]

They will do better next time

This is the new RESPONSE

[wind kite]

Sorry for the tag but you should be able to create a ticket asking for them to be converted. Direction given yesterday located here #🆘︱sos_discussion message

[hollow swallow]

That’s the reply I got 🫤

And they haven’t been changed to training frags still by the way

[agile musk]

What's the new menu thing again to even try?

[cinder shadow]

Hey Mad, do you need help with the new AI help menu?

[agile musk]

Yeah

[cinder shadow]

Okay so with the new AI Costumer Service you can type in the key words you want to report or find. It is a bit of playing around, i read up a bit but just to make sure can you briefly tell me what issue you want to report? I will try and find the best way for you then 🤗

[wind kite]

Sorry I was driving. It does look like it says to please wait patiently for the processing from what I can see in the SS. Hopefully it doesn’t take too long.

[scenic ferry]

How do you even manage to make a report where you get to speak to someone? All I ever get is bot replies

[wind kite]

I don’t know how others are doing it but I typed in “how to exchange Lara fragments” AI didn’t understand me and said to open a ticket with customer support

[agile musk]

Um I am old. I made need a play by play 😂

.....well then 🤣

Good talk haha

[cinder shadow]

It is a bit tricky in the beginning😂 the more details you provide the better!

What did you want to look for?

[normal vector]

@celest stream @solid barn @kindred ruin <@&628563208164081690> @dlmod @bugs not fixed

..

Anniversary event bug.
Repeat into collaboration event 🤣 and yes. There is this exact same event (modified background) but same crates, same heroes, same bugs. So much for hitting 495 points that 90 seconds.
Oh well, only another 90 seconds of my life to waste. Hopefully this time I get a great score and don't get the bug again. 🤣

@wicked mesa

Lol. Same crap kitsune. Same effing crap again.

Oh, it's not like this game already takes 100 hours a week to play all event and do all tasks and try to maintain a somewhat decent account in a practically free to play account 🤣 yet, here's another repeated, unfixed bug, that requires more time of my life to do.

[glacial marsh]

Good morning... Has the hero been changed or is it a mistake?

[normal vector]

I'm just gonna shut up.

[stark crane]

For which event in the collab event are you getting this

[wheat shard]

It supposed to be hunter frags seeing that stacy is show in vouchers, and then yellow girl is shown in rays place, but devs run their own show as to which hero they want to give out

[sage karma]

State 560 ALERT: several registered bunkers not received the time of the fight again a bug?

[glacial marsh]

Oh I see, thank you.

[wheat shard]

Now imagine those in sotf who got her inatead of boomtail, sucks to be them

[lavish blaze]

#📋︱feedback-reporting message

[weak sparrow]

We are playing nexus now. @solid barn I'd like to thank devs for another amazing laggy event 😄 we barely can open any garrison. Rallies, marches, moves... everything is horrible 😄 and it's only inside our territory now... i'm looking forward for more alliances at the same place

[sterile rose]

How am I supposed to play Nexus if it requires stamina to send WD?!!

[stable heart]

Was the same in last Nexus. Besiege buildings cost stamina

So it's not a bug

[normal vector]

Alert zone popup is bugged

But started with facility introduction for svs.
Hasn't been fixed.
That's been a while 😅

[modest forge]

3 time crash in 30min, nice feature in nexus struggle

[normal vector]

15k bio = 100 tickets = 10 gen res frags

[coral crest]

Perfect Thanks, My bad..

[junior field]

What genius thought those d time slots for nexus where any good 😒 why only 3 and only 1 is a good time and they give you a time you can't but have to select 2🤦‍♀️ughh

[stoic ibex]

Hi! Yes sadly timeslots are really hard when there isnt much of choices.
I saw some of feedback written about this so feel free to go vote them.

Directly for Nexus times:
#📋︱feedback-reporting message
#📋︱feedback-reporting message

Over all the events:
#📋︱feedback-reporting message

[rare hollow]

any update on the 2 type of lara fragment? my ticket was answered and closed but still have the wrong frags

[stoic ibex]

Did they say they would change them to training frags but they didnt or what was their answer?

[stoic ibex]

Ok, so looks that they are planning to change them but cant yet.
Please could you keep me updated about this?
You can write directly on my DMs.

[rare hollow]

sure as soon they fix it

[stoic ibex]

I would understand that they will change them to correct ones but for some reason its not possible atm.

Lets hope they will do it soon.

[unborn locust]

If your Alliance Train should depart when the conductor is in Nexus the train fails because "conductor is out of state". Sounds like this would happen during the svs battle too so it's stupid by design, not a bug?

[stoic ibex]

Yes, i think thats the thing
Its most likely something they didnt think about.

Would be good topic for feedback if you want to make one.

[unborn locust]

Will do. Does anyone know if it does the same during svs?

[wheat shard]

What state are you to still have this store available

[stoic ibex]

I dont know if it does with changing state but i remember to hear that on some point you will not be able to leave alliance.

[normal vector]

Someone said something, was showing them it was how it really was

[normal vector]

Yes. It has happened.

[lavish blaze]

[wheat shard]

They better bring back resonate voucher store

Took it down without any last words of spend the vouchers, been nearly a year this coming month

[lavish blaze]

Do you have a lot ?

[jade anvil]

@sleek sigil

[wheat shard]

Many do

[lavish blaze]

If only you'd have the option to trade them out for resonate frags... Like in the recycle center perhaps

[sleek sigil]

I have a question, everyone in mi alliance is saying that they got Lara croft training fragments from the Explorer story mission, but all I got were the normal fragments that are used to locate her and I can't use them to upgrade her, has this happened to someone else or is this a bug?

[lavish blaze]

<@&628563208164081690>

[lavish blaze]

Unfortunately many had this.
It's recommended to keep them while devs are trying to " fix " this bug

[distant helm]

Like Silent Wanderer said, many had this problem with the story missions, i would suggest sending in a ticket to CS requesting they switch out the locating fragments for the training tokens

[distant helm]

You can make a feedback report requesting bringing back the resonating voucher store here #📋︱feedback-reporting using the format pinned in the channel or you can always reach out and i will be more then happy to help you with it

[wheat shard]

There is already one sent out

But its not gonna make top 10 feedback for the week because many rather focus on the fact that they want more lures from the fishing place and that feedback has more than enough upvotes over 7 and up reports in the past couple of days

And if im not mistaken resonate vouchers feedback to be brought back was in top 10 from a previous month or so, but devs completely ignored it and brushed it off when they did their timely BECCA news

They rather people buy the frags directly through bundles after RE HEROES release than have people use vouchers to get freebies.

[mint rapids]

the bug reporting has a problem? its stuck on a try to write something

[wind kite]

Are you talking about the bug report bot?

[mint rapids]

#🐞︱bug-reporting-bot here

if you can tell me how to bypass the IA in custom service to go in a real report to submit instead of the automatic bug one i'm open to it. I could a moment ago but cant anymore

[wind kite]

May I dm you?

[mint rapids]

I could bypass the AI again and access the right submit report. But the bot didnt move one bit on #🐞︱bug-reporting-bot

[stoic ibex]

Report is now processed
#🐞︱bug-reporting-bot message

[bleak timber]

Another day, another repeating bug! (Joker+Alarm buff = stuck infected)
FIX THIS ALREADY!
@celest stream

And while you are at it, fix this endlessly loading screen (never finishes)

This game is a bug fest

[bleak timber]

aaaaaaand another one I can't finish!
🤪

This wastes so much time in this game with three bazillions of events!

[flint flint]

It worked yesterday, but it doesn't work today, why is this happening?

The game doesn't start the first time, I have to minimize it, clear the memory and start it again

Just like yesterday this event worked, today it doesn't work

Why don't developers work on the android system? Many people who have android have exactly the same thing or something like that

It's not enough for you to cut staff, you'll get even more people leaving the game with this attitude towards people.

You won't be able to, when Android users leave the game, leave only those who have more expensive equipment and donate a lot, you are already a huge alliance dyz lost with such attitude towards players

[unborn locust]

These appeared recently in backpack recycling - 10 for a blank fragment

[flint flint]

I repeat - I'm not the only one with such problems, look carefully at this channel, people have phones Samsung 22 ultra and the same thing, bugs, bugs, bugs. Yesterday Nexus, in general a big problem, it lagged for many. As I wrote earlier - YESTERDAY THE EVENTS WORKED, today not, why??? Other people in the alliance have almost the same problems, crashes, does not work

Yes, because developers do not monitor Android, they monitor only Apple and Microsoft, Android for developers, like a beta test

I don't argue that these are the minimum requirements, but why did IT WORK YESTERDAY AND NOT TODAY?? There are my video confirmations above

This task requires a lot of memory, I don't believe it, yesterday it worked, today it suddenly stopped

This is yesterday, it works!!!!!

The game was a bit slow, but it worked.

This is today

And why is there a loading bar periodically, but the game doesn't start? Do I have to close it, clear the memory and start it again???

[flint flint]

And this is constant?

[south pilot]

Not even safe in explorer from banners

[normal vector]

If you can make it force resize able like I can, you can actually see your settlement 😂 and see alliance chat and people talking.

[flint flint]

You can't HEAR me, this happens all the time, the game DOESN'T LOAD, there is a LOADING BAR and nothing happens!!!! YOU CAN STAND LIKE THIS FOR HOURS

[normal vector]

Nevermind.. Delete your R folder.

[flint flint]

IN ORDER TO GET INTO THE GAME, YOU NEED TO FORCEDLY CLOSE IT THAT HAS NOT LOADED AND OPEN IT AGAIN IN A NEW WAY

[lavish blaze]

[wary pulsar]

Maybe take it as a blessing to quit this slot machine

[normal vector]

First off.
I heard you, but you're not listening.
I understand you're stuck in the loading screen.
But technically, you're account is loaded, and if you could force resize your screen, you could actually play the game 🤣
So, you're in the game, but you don't think you're in the game.

Secondly
You never answered what device you're actually using, only specified android. Which, by coding ability, it takes many more lines of code for android than it does Apple because Apple is more set and structured because it's also highly limited in its ability to do things android is capable of doing.

Third
You're being stuck in the loading screen could have several reasons.
A. Slow internet signal
B. Slow phone processor and limited ram storage space to perform the necessary actions to check for specified files, and overwrite files (whilst your ACTUALLY I THE GAME) which is drawing a lot of your cpu and memory itself.
C. You have a corrupt file that won't overwrite and you need to delete this individual file / folder / repair game, etc etc. For it to download the file without issue
D. Don't ever talk to me like that again. I know so much more about this game than most anyone here, I know more about troubleshooting steps well beyond any mods version of troubleshooting steps 🤣 on this server and most every player as well on this server or in the game. So don't ever talk to me like that again because I heard what you were saying, you just weren't listening to what I had said.

[flint flint]

Many people have already abandoned him, and they continue to do so every day.

[flint flint]

What's funny?

[normal vector]

Anyhow. Have a nice day. I'm done talking with you here.

[flint flint]

Keep laughing, dyz already left the game

[normal vector]

Ok. And I care because?

[flint flint]

If the developers are happy with the fact that the game is slowly dying and there will soon be no players left, no problem

[wary pulsar]

I hope more big spender alliances leave

[viral wigeon]

Have you tried to “Repair Game”?

[lavish blaze]

game is making millions each month. it's not going anywhere soon

[flint flint]

Problem with entering the game, has existed for a long time, no cache cleaning, reinstalling the game no gives results

[normal vector]

Some people shouldn't be allowed to talk when they've been given the answer. It's not always a coding issue why you get stuck in the loading screen. Just sayin. It happens on all platforms not just android. 😂

[flint flint]

The game simply does not connect to the server, there is a loading bar and nothing happens, there are no running lines, and so on, as they write here

[flint flint]

Put people in jail and gag them

What is the problem with deleting the Discord server sos, canceling help for players in the game? Get started

Cancel support services, and most importantly, they should pay money silently and in prison, with their mouths closed, is that how it works?

[stray bolt]

Hi, looking for help from experienced players and not bringing drama. One of the players in my alliance has had all the tempest arms dumped off the heroes. Has anyone else experienced this? I’m looking through the heroes rankings for our state and there’s some inexplicable changes there.

[lavish blaze]

You do know you can just quit right ?

[lavish blaze]

what do you mean ' dumped off ' ?

[stray bolt]

All removed. Every single one of them

[lavish blaze]

Completely gone or just in removed from the hero ?

[stray bolt]

So he’s trying to put them all back again but understandably, he’s very annoyed. I don’t know how this could happen

Removed from the heroes

[lavish blaze]

Maybe she hit the wrong button ? there is a ' remove all ' button

[stray bolt]

Omg, is there?

[lavish blaze]

'unequip All "

[stray bolt]

Oooh ok. But the heroes rankings are strange, maybe it’s a coincidence. There’s a guy whose heroes are literally all red and he’s below me in the rankings (mine are terrible)

Hmm ok, thank you for your advice

[lavish blaze]

Skill upgrades and such. Or do you mean the total hero ranking ?

cause having a red heroe doesn't mean THAT much

[stray bolt]

We know the new gene thing is coming, I just wondered if it’s early sign of hero bugs

[lavish blaze]

New GEN ?

[stray bolt]

They’re kinda hot though 😉

[eternal tiger]

Tempest on heroes contribute to the power in ranks. Maybe its because he doesn't have that many equipped

[stray bolt]

Hello Blaze, yes that’s the problem. But perhaps he did unequip them all without realising

[flint flint]

I have already written an approximate answer above, since the developers are happy with everything, that people leave, no problem, lags are one of the reasons

[eternal tiger]

Some people dont put any tempest on the Purple & Blue heroes and sometimes even on the older gens so it could be that

[stray bolt]

Some of these things don’t have any extra dialogue to ask if you’re sure. If you’re really really sure

Thank you very much for helping out ❤️❤️

[elder gorge]

Hey there.

I am Hodor.

[lavish blaze]

[cyan veldt]

Hello Hodor

[modest forge]

So question is if I am on the same map and I have absolutely no lag and no issues but others in my alliance do then is it the game or is it other factors not related to the game that causes there lag when I have none 🤔

[lavish blaze]

old phone or pc
Bad internet
ETC ....
If your in the same alliance doing the same and one has lag and another not it will be one of these

[elder gorge]

Hey th3re buddies.

[modest forge]

Yes I agree. That was the point I was making that so many blame the game for every issue when sometimes it is not. Blame them for the power creep, all the events, the cost of everything. But gameplay quality is often caused by other circumstances.

[hearty sentinel]

is this a bug? xiaowen appear on sotf then why boomtail is on svs?

[elder gorge]

Heyyy

[elder gorge]

Hey there buddyyy

[lavish blaze]

don't think it's a bug tbh, maybe a way from the devs to give out more for each hero

[hearty sentinel]

this hasn't happened before

they should atleast make an announcement for it if they want to change the flow

also there's a rays wheel rewards where you can choose capsule of the same generations.

[lavish blaze]

when do they ever announce anything anymore

[hearty sentinel]

bug or bold?

-fuego

[karmic sundial]

Yo

[karmic sundial]

I am not strong with my new gens, Boomtail replaces her, right?

If so it's a visual bug only.
If they are same gen, than it's something else, let me check.

Ok nvm both same gen, my bad.
It's a visual issue, if you can report the bug IG that would be great!

[wheat shard]

It is not a visual bug, in ptr they give frags with boomtail

[hearty sentinel]

you mean boomtail reward on svs?

[wheat shard]

Yes

I know their was a bug the prior migo where it showed gen 18 hero but if you went directly to the svs rewards it showed the duncan hero frag

[hearty sentinel]

so its a bug or not?

i mean boomtail in svs

[ebon sinew]

When will the devs fix the Lara story missions to give the right frags?

For turtles collab it took almost a month, should we expect the same?

[wheat shard]

You will get boomtail frags for svs warfare

[weak coral]

I've played them all yesterday and today and got correct Lara frags for every major milestone (every fiths or so)

[hearty sentinel]

damn i was planning to join if its xiaowen hahaha

[ebon sinew]

Checked an hour or so ago, still purple frags...🤔🤔🤔🤔🤔

[ebon sinew]

It's fixed now, ty🙏🙏🙏

Sneaky devs😒😒😒😒😒

[viral wigeon]

I’m so confused. Were you trying to find a way to fix it or were you wanting to start a feedback report?

[flint flint]

Nothing is needed anymore

[lavish blaze]

Stuck on the loading screen for 10 minutes but lucky me to know the pluton is spotted 😂

[glacial marsh]

1.22.62 Update

[native sail]

I'm in state 1314 but why don't get SVS matchmaking and migo?

there was a sotf tyler event (gen 4) with 1312 and 1311 but they got svs and have touched gen 5 tweaks

[steep obsidian]

Will we have any issues with nexus after leaving alliance for mega during svs??
Last time we were restricted on higher level building but it was fixed too

[alpine wolf]

another event with gems goes to the dogs - first no rewards in fishing, now almost the same in gems - 2 days = 6 pickaxes -
an embarrassment

[mint ocean]

got that update on Xiaomi App Mall, it's not on google play or pc version
and see nothing changed with it 😂

[wary pulsar]

Apparently some who left an alliance and joined another during matchmaking we're locked out of nexus, so unless devs given official statement test with farm account first to be safe before main

[mint ocean]

now just throw shortcuts not bother to allign or something 😂

[lavish blaze]

I know, was starting in a new state and needed to update for some reason and my internet was tripping 🤣

[glacial marsh]

Yes, it is not available on Google Play yet. 😄

[modest forge]

im f hate this game, i always counter this error almost every 24h!

[fickle surge]

You match me me plasma 12 and yet they still lose...😌, next just match me with max players please..those one to easy😌

[normal vector]

1. Train conductor inside nexus upon the train reaching its destination = train fail, no rewards

2. Train conductor not inside nexus upon the train reaching its destination = train successful = rewards
   Train joiner inside nexus upon the train reaching its destination = rewards

A bit broken don't ya think. 🤣
Why train conductor not get rewards but joiners do when they're in nexus 🤔

[opaque kayak]

Why is everyone whining? they give us various frags not focusing on 1 hero so it easily max with all three gen heroes

[hearty sentinel]

easily max? hahaha for f2p?

[boreal cradle]

True in the way you put it but could be also cause as the conductor you leading the line, so the system fails if the conductor is deemed unresponsive to the destination settings. But its something a report can be made on so they look into it

[normal vector]

Train conductor not in nexus
Train carts attached to train conductor
Train carts players in nexus.

Everyone gets rewards.
Seems a bit messed up the train carts don't matter where the player is. They get rewards.
So why's it matter where the conductor is 🤷

[boreal cradle]

Have you checked on other players to inquire on this issue, it will tell us if its a system setup or an error

[normal vector]

🙄 Its an sos thing. Not a me thing.

[boreal cradle]

I understand ill look into it and ask then ill update you, hopefully a solution can come up

[normal vector]

It's been said but it's dumb sos can't get right.

My hq 3p alts gonna have so many rewards its gonna be hilarious 🤣
They'll get all train rewards, but I'll only get cart rewards. Cause I'll never leave nexus in time to for train arrival 🤣
Such bs.

[boreal cradle]

Yeah, just came across the same concept on the conductor not being in the state while in nexus#🐞︱bug-reporting-bot message

[whole turtle]

Is it not meant to be a level 3 city for us too?

[lavish blaze]

<@&628563208164081690>

[gusty gust]

Hi Maggy, this is a display bug. You can try restarting the game and see if the issue is fixed. If the issue still persists, you need to submit a ticket to customer support

[whole turtle]

Its not just me. And its on different maps for other accounts

[gusty gust]

Have you submitted a ticket in game?

[whole turtle]

No i haven’t

[gusty gust]

You need to let the developers know so they can fix this bug. You can submit a ticket in profile → settings → help & support → report a bug

[weak coral]

Reminds me of a game I once played...

[indigo raptor]

You ever tried to do this
Our entire alliance and farms have submitted this
So also have other alliances
PLEASE 🙏 how to advise devs?

1314 calendar bugs
Last week we were supposed to receive compensation for KOH cancellation without notice
Please I realise MODS are not devs and are players also but we have been at this for weeks with consistent issues

And advice and help would be appreciated @gusty gust

Mahalo aloha and hope for a good update or non auto response from CS xx

[astral agate]

What does one do when they got the wrong laura croft fragments, i got 42 of the location ones and they are useless to me 😢

[weak coral]

Hello, unfortunately you've got to wait. They fixed the underlying problem, but it will take time until they'll convert those frags.

[astral agate]

Oh ok thanks for the info
Will be just glad to have them made useful 🙂

[tight steeple]

Labyrinth is buggy. Keeps giving me things from the wilderness instead of the game board. Happened on both of my accounts. No, I did not make a ticket. Why? because the auto response will drive me off the deep end.

[untold peak]

@kitsune8998 It was randomly dropping marches in the wilderness and clicking on events for me. Were you in Nexus while this happened? I was.

[viral wigeon]

Hey there. This has happened to a few players. Inside and outside nexus. It happened to me in a different event as I was lagging though.

[tight steeple]

Just glad I didn't attack someone by accident.

[viral wigeon]

You could try restarting game.

[tight steeple]

It happened on two accounts on two different devices.

[viral wigeon]

Have you created a ticket in game?

[tight steeple]

see above

[viral wigeon]

I advise creating one, even if you hate auto response

[tight steeple]

not VIP, they won't care. The rewards are poo anyway. But thanks.

[viral wigeon]

I can understand your frustration though.

[hollow dirge]

Multi-player match up in the paw match game is not working for anybody. State 1342

[crimson dune]

In KG/FP work kids for free?
They can match two positions?
Earn 470k in stage, but progress set for 500k.

[native sail]

last week we got a bug on koth, currently we don't get migo and svs and now we do sotf with only 2state. too many bugs in this state pls fix it asap

[lavish blaze]

Be glad ... Less to compete with and better chance on good rewards 👀

[native sail]

my state should be getting SVS and Migo, and also the states around us already have 1 gene level above us,this is not a good thing for us, what should we be glad for....

1 month without SVS and bugs everywhere, we play like playing farming genre games

[earnest swallow]

Anyone actually managed to find opponents for Pawesome Pets Multiplayer? Persistent no match found for last 50 minutes.

[broken sierra]

Same here. Mat hingdoes not work for me

[stray swan]

I got no matches since earlier.

[stoic ibex]

I am playing right now second round and its working well.

[lavish blaze]

<@&628563208164081690>

[stoic ibex]

Can you explain bit more? I see it jumps to fiend but is there spesific thing you push when it happens or just randomly coming?

[lavish blaze]

it's bugged as hell

constantly clicking ' behind ' the event into the wilderness

[stoic ibex]

Have you made in-game ticket about this?

[lavish blaze]

i'm about to, made a video or 2 and some screenshots to back up the bug

[stray swan]

it's not giving me any matches, It has been about 30 mins now

[stoic ibex]

You can try troubleshooting

• clear cache, restart
• repair the game

just make sure your all accounts are well bind.

After making in-game ticket you can also report it here at #🐞︱bug-reporting-bot

[lavish blaze]

the pawsome event is something many have atm.

i've tried 5 times and gave up

[stoic ibex]

Can you try to force close the game, clear cache.
But if its bug conserning many, i would make a in-game ticket.
Also after that can be reported trough us #🐞︱bug-reporting-bot

We can then try to help push it forward from our end, if its widely effecting players.

[stray swan]

tried force closing the app PC version, but still the same. I also tried in my mobile Android version still not giving any matches though

[stoic ibex]

Please make in-game ticket and report it with bot too. If you have troubles with Bug bot, feel free to DM and i can help you.

[stray swan]

ok thank you

[lavish blaze]

<@&628563208164081690> to help reporting a bug ? it doesn't seem to work with me ( AGAIN )

[cyan veldt]

Hello Silent.

The ticket number looks too short 😅

Can i DM you?

[lavish blaze]

sure

[stray swan]

I'm also having the same issue

[stoic ibex]

Hi, i can help you if you want?

[stray swan]

yes please

[stoic ibex]

I will jump on your dms

[stoic ibex]

There is now report about Pawesome multiplayer matching,
please vote if you have same issue.
#🐞︱bug-reporting-bot message

[native sail]

@stoic ibex reply mine

[stoic ibex]

Hi! Sadly i dont have more info about this, but i would suggest strongly to "spam" Help&Support about this to get attention of devs.
I know 5 states that had this kind of issue earlier this year and finally after many reports devs speed up their progress same than other states around them.

[viral wigeon]

Good morning. A bug report was made after we had discussed. I recommend you upvote on it as you’re having this issue.

[inland ravine]

good morning all, any can tell me what im doing wrong, because wacko was attached and now i cant resonate with any her any more, all heroes are at home no instances or event attached.

@viral wigeon ola

[viral wigeon]

Heya

[inland ravine]

any clue about this issue? This hero is not idle, bla bla bla?

🤣

[viral wigeon]

Does it only say that with Wacko and Ray or does it say it with Wacko and a different character as well.

[inland ravine]

different as well, as it wacko is somewhere else, but checked, he was attached to Ash and now its deattached.

[viral wigeon]

Okay. So you do not have Wacko deployed anywhere right?

[inland ravine]

nope all heroes at home, not asigned in any instance or event either

[viral wigeon]

Does your showdown have Ray or Wacko in it ?

[inland ravine]

nope not registered in showdown, checked

[viral wigeon]

Do you have any active trucks out?

(Doomsday Express)

[inland ravine]

all at home

[viral wigeon]

And you haven’t played survival royale at all?

So no lineup was set?

[inland ravine]

nope i just wanted to set up royale lines when i noticed hes deattached from Ash

[viral wigeon]

Have you set a KOTH march ?

[inland ravine]

nope, out of alliance atm

solo

[viral wigeon]

Is Ash out anywhere? Maybe it’s still holding its link.

[inland ravine]

nah, all heroes at home checked all, no koth, no royale, no nothing

no gathering no trucks absolutely all checked

[viral wigeon]

Also slightly different topic, with wacko being resonance level 0, it would be stronger on a blue or purple character. Only once resonance level 4 or higher does it hold 100% + extra bp.

[inland ravine]

tnx 🙂 all my R heroes are above lvl 4

or lvl 4, but tnx

[viral wigeon]

Okay just checking and stalling 😅

Have been looking up some things

Have you restarted game?

[inland ravine]

tnx in advance on your time, appreciated, yes restarted completely even killed all the processes and started again,

only thing that i didnt hit is repair game and thats pain in the....

thats why im pesting you lol, apologies

[viral wigeon]

Nono you’re okay. From what I’ve gathered this has happened to some other people. Let me check in with my comods. I’ll be right back.

While I do so can you ss your wilderness and sent it to me in dm?

Do you have these characters in explorer/story/challenges missions?

[inland ravine]

nope, i cant see in ninja turtles ones they are finnished.

[empty orbit]

Iphone 15 last sos version causes huge leakage of battery, 30 min apprx 56% battery discharge

[viral wigeon]

I dmed you.

[flint flint]

Mods, are you here?

[stoic ibex]

Hello! How can i help?

[flint flint]

So I found the reason for many problems and crashes of some events, maybe it will be useful for you to advise people

Yesterday I couldn't play this event:

And in this:

Today I went to the island and the cottage and DELETED ALMOST ALL THE STATUES

And the first and second events that I showed above worked for me.

I left only those statues that give an effect to the settlement.

Statues affect the quality of the game and very strongly

[stoic ibex]

Thank you! Yes i belive it can give some space for game to run more smoothly.

Lets just hope that this is fix for temporary problem and devs could get game run more smoothly.

[scenic ferry]

So there is still no response at all about the Lara frags?

[lavish blaze]

Nothing unfortunately. It's top 1 in weekly feedback though. Feel free to upvote it again #1292511197450731624 message

[flint flint]

Stopped working even without statues after I cleared the cache🤦

So the statues have nothing to do with it

You can put them back in place

[midnight lynx]

My photo has been in review for 2 months. How do I fix it I already submitted ticket

[karmic sundial]

Hi!

Martian, I shall DM you!

[lavish blaze]

Contact CS in game.. they will change it for you

[prisma fiber]

Hi ☺️
A member from my alliance said, he was able to gather the whole time 6 - level 9 mines. But today he has only 4 slots to gather. Is that a bug or a new change now?
Thanks in advance for feedback ☀️

[cedar robin]

Hi Anrea
He needs to observer if the event is the same not changed then it is a bug but if the event is changed he has to recap the mines back to 6 to gather 6 again.
I hope this is helpful

[prisma fiber]

Thank you ☺️
Will say that to him ☀️

[terse girder]

If he bought the weekly pass it might have expired and thats why he lost 2 slots.

[normal vector]

I hate this secret task bs.
Trust me.
I've been porting in games for years and years. I know how to port to X=Y coordinate. Ffs I live at X=Y coordinates 🤣 for God sake. I think I know how to move south 1 hq to X=Y

Fix your fk a. Bs
This is from self service tools using teleports.
And the 2nd is from the operations festival (after multiple teleports were used it registered my movement)

Mind you, it's only 2 frags, but rewards are rewards.

[modest forge]

Killing fiends in nexus didn’t count for the kill infected event for me 🙄

Anyone else with this problem?

[hoary radish]

It gave me the correct points for both rallies against and the killing the infected

[modest forge]

Maybe it only works for lvl 6, I was doing 9s and 8s. Will waste some stamina and try a 6

[modest forge]

Ok, lvl 6 fiend gave points. Lvl 7 no points for kill infected in nexus.

Maybe points are delayed in nexus. 10 mins later, I looked and now have the points lol

On regular map, points are instant

[hoary radish]

that's weird though, for the delay...

[stray swan]

it's the same with Pawsome Puzzle coins, there is a delay in crediting the coins

played yesterday and no coins were credited, logged in the following morning and there were coins added

[modest forge]

It’s funny. I haven’t done anything…looked again and my kill infected points went up again. Good to know it will probably show up lol

[brazen saffron]

anyone else not able to get this to claim even tho they have bound the account ?

[normal vector]

Unbind and redo

[brazen saffron]

ok

that worked thank you 🙂

[hoary radish]

Thank you, Since 2019!

[normal vector]

As always
mods can't touch this 🕺🕺🕺

[hoary radish]

-Got me there

[normal vector]

Riddle me this.
What's something in an alliance that's in the game. But not in the game? (it's not people offline either 🙄)

[hoary radish]

....................the code

????

[normal vector]

No.

[hoary radish]

aww. I thought that was a darn good guess!!

strategy

[gloomy thistle]

I can't submit a bug report

Keeps telling invalid ticket number

I'll do it here

Tiles are appearing on top of each other

[hollow swallow]

Hey mods I’m wondering if you can help me I feel ripped off , they keep closing my ticket in regards to me receiving the wrong Lara Croft fragments from story mode , what do you suggest ?

[hoary radish]

give me a moment to read your reply from cs

from what I can tell, they plan to compensate- But, I would definitely take a screenshot of what you have in your backpack!
have you restarted like they suggested?

[hoary radish]

have you also reported here on Discord?https://discord.com/channels/555639568053829632/1229859341054775326

[hoary radish]

you need to add 00 to the end of ticket number

[gloomy thistle]

Done thank you

[hoary radish]

awesome!

[hollow swallow]

No but others have reported it so I just upvoted

And in regards to giving compensation how long I have to wait? Until events over?

[lavish blaze]

you have to add 2 '00' behind your ticket to report it in discord.
The ticket number system changed in game

from 7 to 5 numbers but discord bot is set to 7 numbers

#🎉︱server_announcements message

[orchid kestrel]

Your bot is bugged

[lavish blaze]

you have to put 2 00 behind the ticket number

[orchid kestrel]

Or just put a random number

[lavish blaze]

Or .. and this is really dearing to do ... You just put 2 ' 00 ' behind it so the bug can be reported correctly and don't make it harder on the MOD's then it needs to be

[orchid kestrel]

If there's an automatic system, the 2 zeroes are gonna screw it up anyway... If it's manual they should just scrap it

[lavish blaze]

It's the in game ticket that changed, not the discord bot. MOD's just found a solution so people can still report bugs in here as well as in game

[orchid kestrel]

Just update the bot... All good I have added the 2 Zeroes

[distant helm]

We are in the process of updating the bot but it can take a bit of time

[thorny sky]

keep up for good complaining community! theyve changed the badge progression from 500k to 470k

[wraith moth]

Nexus fight schedule for tomorrow 6/11 and the count down timer saying fight begin in 22 sec 😂 , many of my alliance telport at lvl3 building and battle not open. 🤦

[quasi widget]

It's been a reported visual bug. There is no battle until your selected time on 11/06. I'm sorry for the confusion you and your alliance had.

[stable lodge]

already activate buff, god dam it!!!

[glacial marsh]

Fighting starts after City 5.

[whole gazelle]

Hi CommanderX!

I'm sorry about that. This virtual bug is confusing and I almost activated my buffs as well..

Personally I'd give it a try and I'd open a ticket to the Costumer Support . Sometimes in the past for virtual bugs like this, they used to return the buffs.

I can't know if that will happen this time but I hope that it will

[shell iron]

@pale iris

there seems to be an inconsistence with the meaning concerning the troops in Nexus: the original English version states 'troops trained or lost here will not affect your actual troop count' whilst we have a Russian version only mentioning troop lost healing? so the Russian version does not mention anything about newly trained troops there will be lost?

the Russian version plus its translation

[normal vector]

It's still need to be decreased by more than 15k to be fair for the points they have removed.

[normal vector]

Pro Tip. Don't activate buffs Until you're in the event and you see it actually started.
One day you'll learn the sos ways. 🤭

[normal vector]

They just haven't updated the rules for what it actually does and doesn't do for all languages.
Original nexus had translations correct.

They're just saying no gain from troops, to cover their A.... So if troops dont add in, they can say, we'll the rules say
...

[wheat rover]

questions: why i havent these sentinels? Boulder not owned, the dreamy drifter inactive

[hollow ruin]

Because you are using the Vengeful blaze at the moment if you switch that they will shown as active.

[wheat rover]

thanks, and the Dreamy Drifter same?

[hollow ruin]

Yes for both you can only use 1 at the time.

[wheat rover]

its ok, its inactive in operation fest yet

[hollow ruin]

I see you have the standard version of dreamy drifter i believe you need the premium or the other version i have the same and does not work with event🥹

[gusty wing]

Why we can't set our gov in state #1?

[wheat rover]

ok report the pics, its not a big drifter, its a blue 😄

what you think?

[hollow ruin]

There are 3 standard premium and deluxe. we both dont have the right one.

[gusty wing]

Can check this issues?

[hollow ruin]

Im doing it at the moment for you Hunter

[gusty wing]

It's important for us bcs svs coming and we need buff

[wheat rover]

oh third sentinel is blue/purple, sorry i was careless.. thank you

[hollow ruin]

You're welcome i made the same mistake and thought it was the right one.

[autumn dew]

Hey, have a bug/feedback but too lazy to write it twice, so for you all.

Basically the assist doesn't show all alliance members in the deployment.

[hollow ruin]

The first screenshot is showing purple level 5, the one you have selected on map is gold. You need to do a premium refresh to get the gold one in the list i believe i never did that myself because it cost a lot of biocaps🙈

[autumn dew]

Refresh what? That's an alliance member task and it doesn't show on the assist allies menu.

So I assist it manually on the map

[wheat rover]

its an allies assist list 😄 i have same bug since released

[autumn dew]

But I don't want to manually search for it all the time if it doesn't show on the menu 😐

Especially when they got the golden ones!!

[autumn dew]

Yes but I am not under my tasks...

[hollow ruin]

The colors are different

The refresh works for solo too

[autumn dew]

That's stupid af lol

[wheat rover]

you cant refresh the "Assist Allies" tab

[hollow ruin]

Let me try on my alt.

[gusty wing]

@hollow ruin hey you checked our issues??

????

No one here

[wary pulsar]

Did you have a gov before?

[hollow ruin]

I checked but my alt doesnt have active members in alliance besides me🤣 so no solo task there i'll ask if other mod knows more.

[gusty wing]

Yesterday we have but after reset it falls

[tiny pewter]

Hello Rip-Hunter. You have 2 hours after CC, or during SVS free for all to set gov. If a gov resigns their post, then you will have to wait until the next event to set another gov.

[gusty wing]

She not resign it's fall

After reset she just going to serve the buff and see she's not gov then ask our leader what happened with gov and appoint again gov.but leader can't add gov ...

[wary pulsar]

Raise a ticket with CS then I guess, but don't expect any helpful answer back or action

[nimble rivet]

Refresh is for your own tasks not the help

He is talking about assist one

And he is correct, but I think it is not a bug , it is time bound

Only those who finished the task time so can be helped appear and if your list is full , you don’t see all

[weak coral]

#🐞︱bug-reporting-bot message
So after a month and several adding information steps I finally found out that the settlement effect is disabled as soon as certain decorations are built, so it doesn't have to do with upgrading them.
After telling them that, they were finally able to tell me that they've identified the problem and that it will be fixed with the next version.
Glad doing the work for you.

[autumn dew]

In my picture you can see the hand sign above the members's thingy.
I assisted him after but just annoying my list showed me purple only while I had orange and gold on the map (already done).

[tidal stream]

Can’t put in a bug report

It doesn’t like my report number

<@&628563208164081690>

[distant helm]

Try putting in 00 behind your ticketnumber, CS changed their ticket system from 7 digits to 5 digits and our bot hasn't been adjusted yet, like mentioned here https://discordapp.com/channels/555639568053829632/925513415399706634/1302957421815398472

[keen wing]

Soooo what happens if this has been already completed…

I also cannot process a ticket in the #🐞︱bug-reporting

[distant helm]

Please report this to CS and make a bug report here #🐞︱bug-reporting-bot please keep in mind when reporting a bug report on discord to add 00 behind your ticket number like mentioned here https://discordapp.com/channels/555639568053829632/925513415399706634/1302957421815398472

[tidal stream]

Thank you that worked

[keen wing]

Ah thanks

[tidal stream]

I just put in a bug bot ticket for same thing

[austere beacon]

Same for me

[keen wing]

I’m goin to put in a ticket

[tidal stream]

I had to add 2 Zeros to the end of my number for the bot to recognize it

[austere beacon]

Ok and i will vote with you, thank you

[keen wing]

It’s been created. I think the mod team needs to approve it

[wary pulsar]

Let's hope they actually do it and it's now a tower bug situation, cause it makes me not want to upgrade decos

[kindred bobcat]

How can I report an issue if I can't open an in game ticket?

I can't complete this event because I complete the mission story for Lara

[keen wing]

I created a ticket in game and also created on here. Just waiting for approval

[halcyon lantern]

Should i send my pics?? For same reason!😤😤🫣

[keen wing]

#🐞︱bug-reporting-bot message

[scenic ferry]

I was just coming to complain about this, and to fix my stupid Lara frags 🤣

[alpine frigate]

???

[waxen wolf]

Hahah same! Here ✋🏼

[keen wing]

Hi hammy!!!

[alpine frigate]

This game freeze itself when play Kitty event

Wtf

[keen wing]

Also, state mod helped!!!

you can redeem by going to settings > old graphics mode > then go back to the Lara Croft story settings and plunder
Shoutout to Kaela’s Light!

[scenic ferry]

[keen wing]

I miss u ❤️

[scenic ferry]

I miss you too! ❤️

[alpine frigate]

idiot devs

Taste that crappy bugs

[keen wing]

@languid smelt forgot to include you but thank you again ❤️

[young aspen]

It's so frustrating, last week I have opened this bug #🐞︱bug-reporting-bot message still unresolved, now I can't even claim the rewards in comics

[keen wing]

@young aspen

[languid smelt]

You're welcome

[young aspen]

That doesn't solve the fact that it gave me the missions cleared when I did only 46/60 missions, I want the frags I was supposed to get reaching level 60.

[waxen wolf]

O.M.G. Complete LIFESAVER! ❤️ 😘😘

Thank you!

[keen wing]

Are you able to check on old graphics again maybe?

[young aspen]

But thank you at least 1 out of 2 is solved

[keen wing]

Kaela’s Light saved the day!!!

[scenic ferry]

Yoos, now can you fix my useless Lara frags from the story missions now pls

[waxen wolf]

::BEAMING the LIGHT of joy::

[keen wing]

Oh

We had a member encounter same issue

not sure what the outcome was

[scenic ferry]

We had 3 or 4 Cay had the same problem too, I sent reports, get told to be patient and all the usual stuff, but they’ve said nothing about it, and closed everyone’s tickets

[keen wing]

Let me see if they resolved the issue on her end

[scenic ferry]

From the people I’ve spoke to, they haven’t fixed it for anybody yet… they said to keep the frags for now, like I can do anything else with them 🤣

[keen wing]

Nvm they didn’t solve her issue…

Yeah…what the heck are you supposed to do with them??

[scenic ferry]

I’m not even sure the logic behind making two different kinds… idiots

[young aspen]

It doesn't change a thing, for the game I have cleared all 60/60 story missions so even if I do again 50/55 and 60 I don't get the frags I was supposed to get

Only resources

[keen wing]

Oh no🥺

[viral wigeon]

Hello. This issue has not been resolved yet. We recommend making a ticket with CS.

[modest forge]

Same complaints as everyone else, I see..... lol.... Why is everything always so bugged!?

[young aspen]

Another one?

[scenic ferry]

There’s no point in making like. 5th ticket with CS to be told the same thing over and over

[viral wigeon]

If you have already made one then that works 🙂

[young aspen]

Yep as soon as the event is started, I had the issue right that day

[young aspen]

In this report I have also included the ticket I have opened 🙄

[viral wigeon]

I understand your frustration. It was an issue that first day, it should have been updated that day though.

[modest forge]

Wow... and even when I try to put a ticket into CS, I can't scroll down to Submit the damn thing

This is hopeles.s

😂

[olive geode]

Did anyone have a mistake with the nexus that does not let you inside?

[young aspen]

It would have been better if there hadn't been a bug at all, with all the money we spend on the game. 🤣

[young aspen]

What error do you get?

[olive geode]

[young aspen]

Ouch that happened 5 months ago too, during the battle hours 🤣

Have you also tried repairing the game?

[olive geode]

It doesn't help)

[fallen knoll]

I don't have "old graphics mode" in Settings... 🤔 can you please help? thanks 😘

[keen wing]

Does it not show this?

You’ll just need to toggle off

[young aspen]

Settings - game- turn off new graphic mode

[alpine wolf]

Same thing 😩

[young aspen]

Send a report then, it's a bug, I can go in without issues, so it's not for everyone

[young aspen]

@alpine wolf

[alpine wolf]

It works on the old one - thanks, I had to enter through the police station and not through the event desk

[fallen knoll]

thanks guys, i've found it now 👍 but plundering give only minor rewards...

[granite latch]

I thought we got xiaowen as capsule rewards then why we have boomtail now

Did fun plus change it in the middle of event of is this bug?

[civic sail]

This thing was even from PTR so nothing change

[wheat shard]

Thats because devs made the mistake the first time during sotf, because the hero thats displayed in rays place is the same that supposed to be given from migo store. Take last migo it was yamira for both, duncan at sotf/svs and cat for vouchers. So it stands to reason that vouchers displayed hero will be given in collosium next migo. So that means stacy will be at collosium. Xaiowen is in rays and it supposed to always be boomtail for all sotf and svs rewards.

[hybrid violet]

How nice

[slow ocean]

Change to old graphic in game setting and try again. Then you can plunder. Mine works 🥰

[hybrid violet]

Will try, thanks 😊

Worked🤗

[wheat shard]

You can also tap the screen multiple times where lara mission page is at and then you will magically glitch inside, then plunder then you are all good

You do what you gotta do to make it work

[slow ocean]

Well, I tried. No magical for me 🤣

[copper zealot]

Reported in game, and trying to report on here but it's saying my report number doesn't exist 🙄 My card collection disappeared. It even shows I got the rewards for collect all the regular cards for the first 2 groups. I had all but 1 card....now I magically have only a few. I had opened so many gold boxes and bought quite a few pickaxe packs

[agile flint]

Hey there , please make sure to add 00 at the end of your ticket number when you make a bug report here

[copper zealot]

Ok, thank you. I will try again

[agile flint]

Happy to help ☺️

[hexed monolith]

THANK YOU!

[copper zealot]

And now they have reappeared! 😂😂

[rare hollow]

i have same issue got the same generic answer few days back. restarting did not help .they should allow us to restart the story so we get the right rewards before the event end

[thorny sky]

for those who "cant compolete lara story" click just below the picture or to one side tll open laras story and you can do it

[nimble rivet]

It is checked automatically now

[thorny sky]

it wasnt for me

[nimble rivet]

I think they fixed it

[stray zodiac]

Hello all, something looks wrong today with training buffs. We have state buff activated (30% speed) and I have patriot assigned (50% speed + 200 troops capacity).
Before buffs applied my batch was 4458 troops for 34 hours.
Now its 4658 troops for 32 hours.
The reduction looks super low. 200 troops is around 1hour 30min.
So the total saving is around 3hours 30 min. Which is approximately 10% only ...🙄

Someone else have notified issues with buff ?

[hoary radish]

I am lousy with math- I'd get burned every chance possible-
If your confident with your calculations- your ought to open a ticket in-game with Customer Service-you can then use ticket number here-afterwards https://discord.com/channels/555639568053829632/1229859341054775326
Make sure to add "00" to the end of number.

[hoary radish]

as to your question- I haven't seen anyone that has brought up the issue, as of yet

[thorny sky]

its based from your base training speed not your total training speed.

[jade spear]

Why is this frame no longer giving the effect? Also why has SoS massively devalued wings?

[limber canyon]

The new update, it's a mess, can't change marches or heroes in fiend rallies, couldn't access chat when the only march I could assign set off, chat is all to the right of the messages. That's all I've found out so far, dreading to see what else is wrong......my advice, don't upgrade just yet

[jade spear]

Still doesn’t explain why they put wings in the pearl store that cost 20 times as much only a couple of months ago in the anniversary event

[limber canyon]

Sorry this is the bug discussion page, yes?? I'm looking forward to getting my wings on pearl day though 😉

[jade spear]

I get people are happy they are in the store, but they’ve shot themselves in the foot doing so because why will anyone pay 20 times as much for wings in future events when they are giving them out for pittance in the pearl store

[limber canyon]

After a couple times of logging in and out I can change the fiend marches now, may just have been my bad luck 😉

[gray pasture]

Anyone else having issues logging more than one account on the pc app? I have 2 accounts and can only log one.. the other sticks at "loading chief data"

[stray zodiac]

I dont get what you mean. What do you called base training speed ?
Maybe I am wrong, I cant remember exactely what it was last time I got patriot but benefit looks very low compare what I used to have

[thorny sky]

training speed from buildings and tallents

not the migo book + migo building buffs + self buffs + state buffs + item buffs + every other buff

[fallen surge]

Every time you start to scroll down you recent chats and someone makes a comment in alliance chat the game puts you back at the top of the list.

[civic sail]

<@&628563208164081690>
No more fancy chat box what was with this frame what I have?

[fallen surge]

Go to collections and enable it in chat bubbles

[south skiff]

Hi Menora

They have seperate the chat box from the frame, so you can use other frames to still use the chat boxes.

[south skiff]

Thankiess for the add on Island

[fallen surge]

Welcome

[civic sail]

Thank you both

[south skiff]

Anytime

[civic sail]

But now I see like will be a space

[civic sail]

and no more dark background for a chat..

[red skiff]

The number of times the game freezes is insane 😬 can they fix this bs??

[civic sail]

I didn't expect you here 🤣

[alpine frigate]

I notice why its cropped after update 😅
Left screen v1.22.60 and right one is v1.22.70 for half length

[edgy cloak]

Operation Festival. And it's the same situation. fok this game rly. State 1228 can use mk2 frags, but state 1239 can't, even though we have an unlocked mk2. Maybe you can explain it logically?

And every time the same shet. No one cares from devs about that.

Oh, I get it, you want it to be harder for Min to win.

[stable lodge]

What's this? In Nexus.

Nexus Event, after finish level 3 building...

[worthy tree]

Hello, this is due to the fact that there are different generations of heroes in these states. For the same reason, in the state with generation 7, they give a little more points for some tasks than in the state with gen 8. Although I understand that this is not exactly the solution you expected. You can always leave your feedback using a sample from the pinned message on the channel #📋︱feedback-reporting

[worthy tree]

Hi. Could it be that you have already reached the building limit? Today's limit is 5 cities (for non-test states)

[stable lodge]

Okay, 1 Lv3 city + 4 villages right?

[red skiff]

Sweet🤣

[civic sail]

[worthy tree]

No-no, just cities (level 1-3). I'll take a screenshot now to show you where you can see it

[worthy tree]

While you're on the Nexus map, tap the Map icon and you'll see today's limit on the side

[wary pulsar]

Why do I feel like they'll now add a payable special chat texts....

[weak coral]

Including a paid option for having text left aligned again.

[brave bluff]

Actually been able to read the chat would be nice🫣

[weak coral]

Good idea! Another paid option for chat backgrounds, like 'classic black'

[thorny sky]

is it normal that we cant defend our building from the same faction attacking it?

[wary pulsar]

New bundles

I also like game crashing when I claim...

[scenic flicker]

The new update expresses all possible lacks they have in developing.... 🤦

would there be a way to be contacted by the game support? After several tickets and ignored emails, I would like to know how to get a "click" and solve my very small problem.

[deep heron]

is this where i complain about bugs?

[hoary radish]

this is where you can do that, yes...

Do you have a particular Bug that's "bugging" you?

[hoary radish]

are you only getting AI generated responses?

[scenic flicker]

No, AI is pretty unuseful.

Is since August I'm sending tickets and email... No one help me. And it would need a click to solve it.

[hoary radish]

yes, agreed it's useless....But, what I meant was- is that the only reply you are receiving, is from AI? and you desire a real live representative to communicate with? correct??

[scenic flicker]

Exactly

[hoary radish]

Is it FunPlus specifically when you say you have emailed them?

[scenic flicker]

Yes. Directly to support email

[hoary radish]

Can I dm you?

[scenic flicker]

Of course!

[hoary radish]

**May I

[scenic flicker]

I speak no alien, you can 😄

[scenic ferry]

I’m guessing everyone else keeps having the game freeze since this mornings newest pointless update?

[teal gate]

What state are you in? Because I have Min on the leading board but no Mk2 frags when I've been hoarding those from the beginning and waiting to use it on Operational Event.

[flint flint]

Nexus Lagxus

MM ✌️

[wheat shard]

<@&628563208164081690> DUE TO NEW UPDATE NOW I CANT GATHER AT ALLIANCE MINE

[hoary radish]

I feel like a robot, but, I must ask- have you reported this in-game?

[wheat shard]

Let me reboot

[hoary radish]

seems there are more bugs and issues this go around , Unfortunately-than there are fixes

hopefully that's aboot all you'll need to do...

[wheat shard]

Ok reboot worked

[hoary radish]

see what I did there....'eh (aye).......?
am I the only one that thinks that's a little funny

[wheat shard]

But im starting to see more bugs or display issues with the chat msg. The blank font mixes with the background

[hoary radish]

Oh, Kool- it's nice to have things work once in a while!!

My game keeps getting the reconnect message with every new click!! opening the chat, attacking fiends in Nexxus, and so on

[lavish blaze]

Have you closed the game ?

[normal vector]

Unnecessary animation
Leads to
Unnecessary battery drain
Which includes
Unnecessary slow performance
And includes
50000% discount of Unnecessary health risk

At this point. Im glad we have hero appointment feature and I have at least 2 level 80 heroes 😂 I might just start using it to avoid that ^

[faint drum]

Where is the frame’s chat box effect?

[lavish blaze]

Not a bug

It's with the new update.
You can activate both or apart

[faint drum]

Oh wow

[lavish blaze]

Might need to look in settings somewhere

You got an in game mail of it though

[faint drum]

I never pay attention to those long essays, but thank you!😂

[lavish blaze]

😂😂😂

[deep umbra]

So new alliance hall event Quiz was that supposed to be released? We tried it in my alliance today got NO rewards and it didnt even last the full time

[wheat shard]

Like that changes much it will reappear again the chat bug issue

[solar osprey]

We cant def our Building wtf?

[thorny sky]

nexus is a huge flop

what were funplus thinking allowing same faction teams to be able to attack and take each others buildings?

[cyan veldt]

Hello Ravenic. So you can use the chat bubble now with any frame if you like. You need to activate it by clicking on collections and chat bubbles

[grand bloom]

Hello, could you please post about it here? https://discord.com/channels/555639568053829632/1229859341054775326

You still haven't been able to attack this building?

[solar osprey]

Yes I can but we already lose this building so I will not lose my time for do reports bcs somone have problem to do normal event without bugs and problems

[grand bloom]

Hello! Are you experiencing the same problem as in the video?

[thorny sky]

every state is

[grand bloom]

I'm very sorry about what happened 😕 Can you tell me, before this happened, did you already have time to take over new cities?

[grand bloom]

Thanks for the info

[solar osprey]

Before? XD I know it is second week of nexus but in reality is Day 3 of the event where players wait more than playing xD

[grand bloom]

I meant, did you capture cities on this day? Before the error occurred? sorry if I didn't make myself clear

[solar osprey]

who came up with this idea of declaring an attack and waiting for 2 minutes, will you also add it to svs? a declaration for a solo attack and you will give them time to decide whether to be attacked and burn or maybe use a buble and take care of troops 😂

[tender jewel]

Android phone, one character on the account can't go into nexus but gets the error message "event lobby data error". Other character can reach nexus fine. Started before upgrading today, but continues after upgrade. Has restarted and rebooted apps and phone etc. any ideas?

[grand bloom]

Hello Niet Can you try reinstalling the game?

[tender jewel]

I'm helping my friend. But was hoping to avoid that 😅

[grand bloom]

I think it's worth a shot

[tender jewel]

Me too, now I just have to sell it to my friend 😖

Thanks anyway, I'll be back if it doesn't help

[grand bloom]

Tell him this is the only way 😅

If the problem persists, you can email me DM

[tender jewel]

I'm not sure it will help, since it's not the same on all characters. It's not appearing like an app issue but an account/character one

[grand bloom]

Let's try to find other solutions

[tender jewel]

I'll let you know 😉

[grand bloom]

Can you try doing this on a different device?

[midnight lynx]

My photo is stuck in review. I already submitted tickets. How do I fix it

[stoic ibex]

Hi! Please vote here also
#🐞︱bug-reporting-bot message

Did you get answer for the ticket?

[midnight lynx]

No

[stoic ibex]

If its processing still, all you can do is to wait for them to answer.
You can check the status of ticket from Ticket history

[midnight lynx]

Ok

[weak coral]

#🐞︱bug-reporting-bot message

[lavish blaze]

Been there 2 weeks ago as well

[weak coral]

Oh, so it's not new? Must be one of those traveler bugs that get to see a new state group every other week.

[grand bloom]

Hello Unfortunately this error has been around for a long time. It has already been reported and hopefully it will be fixed

[ashen nova]

Any MOD here that can help with bugs with merit points during Todays NEXUS?

Many players in our Nexus fight only got 10% merit points on buildings and Villages (5900 it said, but got 590)…

[stoic ibex]

Hi grimmy! For this players suffering from this need to make in-game ticket to Help&Support, because they are only ones that can review logs and confirm error🤗

After making in-game ticket can also open report on #🐞︱bug-reporting-bot

[ashen nova]

I wrote a ticket about it just now….hope smth can change bc played for an hour and merits points were bad….even total ranking got affected

[stoic ibex]

If you have time please make report in here as well, so we can see (and show) how many was effected by this issue🤗

[fluid cypress]

After today's update all chats are displayed right-aligned 🙄

[cobalt seal]

We had a same problem. Right after capturing our 8th territory (lvl 4 city) we got kicked out from the lvl 6th city out of sudden which we had been easily defending and garrisoning. Every attack and rally attempt to get it back resulted only "exception_38000330" error message and/or a game crash. There was nothing we could do to get back to the building and therefore we lost obviously the very key city for us and all connections forward. Next time we will be forced to start from the scratches due to this glitch/bug.

Not sure if i can add pics

[bleak timber]

"we are sorry for the inconvenience, here are 500 biocaps"

[shadow vessel]

Anyone's game continues to glitch and jerk after the new update?

[desert pivot]

Hello Lionz, can you elaborate what kind of glitches are you experiencing? Is it possible to record a video?

[late surge]

same here... The first game tab always works with any account.. The 2nd sometimes works. The 3rd almost always fails

[stiff gate]

Same problem for us yesterday at the stage of level 3 cities. We occupied level 3 as our fifth city, then got kicked out of a level 2 - and from then on it was impossible to attack our former city or attack other ones. Other alliance reported the same trouble. Strange enough: one minute before the battle end (or even later) attacks became possible again - but too late. Would be cool to get feedback, whenever this is fixed.

[shadow vessel]

The game like gets stuck every few seconds. I will try to get the video.

[gray pasture]

It seems to of been fixed for me atm 🤞🏻

[compact tapir]

Why my alt has this building and my main no

?

Anyone know? It s a bug or?

[mint ocean]

it's a decoration you need to get it from a store/event

[compact tapir]

Found it thanks

[restive jewel]

When did it become necessary to join an alliance in order to launch a rally on fiend or is this a bug?

[modest forge]

It has always been necessary to be in an alliance for any kind of rally.

[modest forge]

For a long time if no one joined your rally it was automatically cancelled. No joiners no rally. At least they changed that 😂

[lavish blaze]

I remember that. So annoying

[alpine frigate]

Yea, when before reset and no one join, looks like I want uninstall this game
Luckily they changed that for no rally available

[normal vector]

Inside nexus / outside nexus
Fiends
9: 26 / X
8: 24 / X
7: 13 / X
6: 20 / 30
5: 14 / 21

Why's level 7 give less than 6?
Why all 5-9 give less speedups than in state?
I know you get nexus merits, but they drop off after a while, so, what's the incentive to kill fiends in nexus 🤷 I don't see any, unless you're weak and can't kill level 6,but even still, level 5 out of nexus gives 21 minutes. And level 7+ in nexus isn't fast to spawn so you're still better off than killing level 6 inside nexus 🤣

[rough juniper]

if some Mod can help, because I can't find an answer and don't know in which channel to ask.
We have several app version of the game: like State of Survival and Doomsday Shelter, one under FunPlus, another is not.
I migrated sometime ago when there was ingame option. Now some guy from my alliance want to do the same, but idk how.
if someone can guide or advise, I will really appreciate it

[stoic ibex]

Hi! I'm not sure if they are migrating from Doomsday Shelter at the moment but if your friend can try to contact Help&Support on their game, they will get to know.

[rough juniper]

thank you

[normal vector]

Sos going into 2025 is like smoking weed while snorting cocaine laced with lsd and ecstacy and washing it all down with tequila poured in wine with a beer chaser

Forced New graphics 🤮

It's like the government forcing you to adopt a child when you hate kids 🤣

It's a bug.
Im in old gfx.
New gfx appears
Old gfx still exists on the server because if it didn't, old versions of the game wouldn't be playable.

[normal vector]

Dear SOS,
Please just own up to it and tell us,
We dont care if you enjoyed something for 4 years and we change it and now you hate it.
We do what we want and we don't care about your feedback.

We don't care if you hate the changes we have made in the game, we know with as much time and money as you have spent on your account you won't quit.

But, if you do, we can easily find another player to replace you who spends just as much time and money in this game if not more.

Thank you for your understanding
Your sos team.

[vapid ivy]

When training troops inside the nexus, they are not carried over when leaving the nexus

[grand bloom]

Hello have you contacted support?

[vapid ivy]

It didn't happen at my place. It's more of a warning that it could happen

[ember lodge]

Every time I try to attack someone in the arena😅

[grand bloom]

Hello, does this only appear in the arena?

[normal vector]

No. I get it to when I look at reports of trucks while I looking at the truck 🤣

It's a common thing for a while.

I has a bug.

New graphics invaded my old graphics settings

[rare hollow]

still this

[hoary radish]

have you already put in your submittal in game to Customer Service?

[rare hollow]

yes a week ago they said to wait

[hoary radish]

you can also use that ticket number and report here as well https://discord.com/channels/555639568053829632/1229859341054775326

That response sort of doesn't make sense to me, don't they say they fixed it?

[hoary radish]

add 00 to the end of your ticket number, if you do use the bot

[rare hollow]

from what i unerstand they fixed so people get the right fragment now

but people that got the wrong one have to wait for them to fix it

[hoary radish]

ooooh, okay I get it

[rare hollow]

that is my guess

[hoary radish]

Let me check and see if there is a projected wait time for this...

[rare hollow]

thank you hopefuly before event end🤣

[hoary radish]

Ikr!!
having you wait to use what you do have, seems a bit open-ended.

[rare hollow]

yup kinda annoying tbh

did submit it in bug bot thank you will see what happen

[hoary radish]

yes, maybe it maight expedite teh entire process for all involved to be compensated

[ornate quartz]

Hello, I have a problem with my alliance, in the territory where we decided to place the trap there is a spy mission that has been going on since we had the merger of states practically, every now and then you see the countdown running but then it starts over again endlessly without ever completing, my state is 1238, I attach the photo, the mission I am referring to is the yellow one with the number 5 above

[stoic ibex]

Hi! You can make ticket to Help&Support and try to see if they can fix the situation.

All i know is that if you manage manually help/attack that deployment it should vanish if its working correctly.
Dont know if that is a case when its helped trough the list.

I have heard some other have had this permanent deployment before too, but sadly dont have follow up info if they were able to solve the problem.

[alpine frigate]

Same thing happen to state 961

[bleak timber]

is it safe to update the game now? Or is it still worse?

[lavish blaze]

It's always worse after every update

But doesn't seem more bugs then usually

[wintry stag]

there are terrible delays in nexus, it makes it hard to compete in the event. We can just add it to the delays that happen when doing intel, joining rallies, and during RR. Just delays everywhere in the game

[glossy roost]

why i cant attack people on not connected tiles in nexus but still got hit across whole map ?

i cant make attack marked in blue arrow but i got hit as i marked with green arrow

[cedar robin]

I share your link of Achivist stories in that its defined how the attacks in nexus works

[small spruce]

Why are bug reports in the game closed with a standard message immediately after creating a ticket?

[cedar robin]

Hi

[lavish blaze]

Because CS is AI operated now
Bug is collected and will be handled

[cedar robin]

All systems are AI operated and For further information if required they will contact you. But i can also make a hug report for you here if you like by using the ticket no

[cedar robin]

I will be needing little information if you desire to make a Bug report in discord

[small spruce]

Thanks to both of you for the information.
@cedar robin I've already used the reporting bot here in discord to submit the bug.
Ticket# is 80072

[cedar robin]

Have you submitted the ticket here using the bot on discord?

[cedar robin]

That is wonderfull

[scenic cairn]

Any news on nexus merits not working? We have tiny accounts scoring much much higher during siege. Some people getting very few pts

[kind lagoon]

Same happened to us too

[scenic cairn]

Has Nexus ever not been full of bugs 🤣

[kind lagoon]

I'm 65 rank,I was top5😂

[bleak timber]

When do they finally rename it to NeSuxx Suffering?

[primal oak]

Nexus is broken 😞

Kept getting kicked when going into the map

[soft inlet]

everyone scheduled for 18 utc is having same result

[primal oak]

Battle starts in 12 minutes

Expected 😂

It is fine now

We can go in

[agile mason]

Good luck for battle

[agile mason]

I think most states having same problem who registered for 18 utc hopefully it gets fixed soon but don’t forget to submit in game bug report to CS so they know how many states got affected

[normal vector]

SOS & NEXUS & trucks & trains & treasure digs & other dumb stuff
Its all messed up pretty bad.

Trucks & Trains :
The icon is gone inside nexus, but you can still attack trucks from inside nexus and receive rewards.
I can't send trucks from inside nexus but I can be appointed as the train leader. 🤷
I can reroll the truck & train for better rewards inside nexus.
I can send trucks from inside my own state, go to nexus and be inside when the trucks reach their destination and I will receive my rewards
However, trains are the opposite.
If i am inside nexus when the train reaches its destination, nobody receives rewards. 🤷

Treasure digs (excavator style):
I can't click the treasure dig link when inside nexus. But, if I click on coordinates that takes me to the state map, I can click on the treasure dig and receive rewards. So the link telling me I can't participate in claiming treasure digs is broken.

Treasure digs (mind controlled dog "format" ):
This has been around long before nexus, it's a daily task, why can't I do this inside nexus? It's not like strategic deployment which takes up tiles for players to port to. Honestly, with this "quick use" icon, it should seriously just be a box you claim that gives you 5 crates to open from your backpack. There's no need to use a mind controlled dog to run to a spot on the map where the treasure is already visible on the map 🤣

°
Survivor royale:
I cant be inside nexus to claim my daily ticket? But yet I can be inside to claim my daily crate for "LUCKY CARD", buy tokens for "LUCKY SLOTS".
Auto mode does not shield your settlement and does not limit you from playing in the state, so why can I not use auto mode inside nexus? Also, level 1 territory is like your safe zone, playing survivor royale manually shields your base from attacks, but safe zone can't be attacked, so a shield wouldn't matter, so I should be allowed to play survivor royale manually here at least.

State warfare event:
When inside nexus, The icon in the events tab is "Locked", but, if you go to the migo building and click on the event, in the bottom right corner there is a "go>>" button you can click. You can see how to earn points, and everything like you normally could when outside of nexus. Also, you do earn points while inside nexus. So the "lock" icon on svs is really worthless 🤷 the entire event can still be accessed, just have to go a different way about it.

Attacking event tab monsters:
So, I can be inside nexus and access bounty blast without issue, I can compete with the entire game to try to kill the pluton while earning rewards. but I cannot partake in "the last ritual" which is only an in state ranking event with very small almost insignificant rewards 🤷 I'm so lost and confused by this.

P. S. It's a good thing I've learned over the years to copy long messages to my clipboard before sending them.

Your bot sucks horse "rooster"

[agile musk]

I like this event ..

[ivory salmon]

I feel the same. Nothing but darkness for me as well.

[brittle niche]

This event looks good

[dawn geode]

yes

🤣

[sharp ember]

Yeeey, we will get epic hero search as apologize... and 500 bios.

[cursive shell]

Same

[brittle niche]

Apparently the problem is only for people that use normal graphics people that use the ugly graphics can play the event

[agile musk]

Ugh I don't like the ugly graphics lol

[stiff swift]

Can’t seem to access mining mayhem event. Tried repair game on app reload but didn’t help

[tiny pecan]

Same. Broken on pc and ios.
Even after update/restsarts

[stiff swift]

Phew I’m not the only one 😂

[true berry]

same here

[stiff swift]

I guess on the bright side, the competition hasn’t begun yet since it’s not working for everyone? 😂

[true berry]

It works for some, doesn't work for others

[stiff swift]

I had the same issue when I tried to click on the black hole event

[true berry]

they removed the most f2p friendly event and replaced it with a broken and less f2p version..

[agile musk]

The graphics need to be switched

They've not gotten the hint that some of us do not like new graphics mode

[stiff swift]

Ahh dang, hopefully they’ll award us with some consolation reward for not being able to start on time

[agile musk]

There's not really anything to start tbh

[true berry]

well from what I've seen they're forcing it on to us. My profile screen was changed after the update, and now it looks like what it'd look like on new graphics. I stay on old graphics because I lag less, it looks better, and it reminds me of what the game used to be like.

[stiff swift]

Oh yea the new graphics layout is annoying and confusing.

[agile musk]

Yeah I noticed I was forced the new profile screen to when my game auto updated today. I was trying to avoid the update cuz it always comes with garbage

[stiff swift]

Yea me too. I switched to the old graphics in the setting previously but the new update just decided

[agile musk]

Layout is awful. So is the chat box area

[wicked mesa]

Are ppl with a bugged mining tycoon black screen going to get compensation?? 🤨

[agile musk]

Read up like two sentences

Cuz no

[true berry]

extra 370mb to load new graphics.. the game is already taking close to 10gb on my phone 😒

[agile musk]

I switched it on, used the few axe things they gave us and then switched back to old

6 hour idle so will just switch back in 6 hours 😂

[stiff swift]

It’s kinda glitchy and it slows the game down. I had to watch my squad run and select bonuses in slowmo in the explorer challenge on auto mode

And on 3x speed selection haha

[agile musk]

I only do those 80 million hour long explorer missions while I'm in the shower so lag doesn't bother me. Just screen lock it and let it run.

[bleak timber]

Another update another bug... trying to search for RSS inside NeSUCKS 🤦
Restarting didn't help, going out and in didn't help

now I have to search RSS manually... another time consuming act in this overloaded casino

[hearty rock]

can’t see anything

[ruby moth]

problem

[dawn geode]

you need to switch to the new graphic to see this sh@@@hearty rock@ruby moth

[agile musk]

.....

Gutta be in new graphics for everything maybe? Lol

[ruby moth]

It worked thank you very much my friend

[dawn geode]

[agile musk]

I got booted out of Nexus from black screen and now get this when I try to get back in

[twilit ibex]

I've been getting the data error too

[vague elbow]

Hello, have you tried to restart your game? It usually has a cooldown when you get out from it

[agile musk]

Yep

[brisk eagle]

Same here

[agile musk]

Restarted tried to go in got a reconnect

[vague elbow]

And it still doesn't get you in?

[twilit ibex]

I've tried to reboot it and it keeps freezing on the loading screen and giving me the error there too.

[agile musk]

Reconnected and back on cooldown

Not the only one in my alliance with the lobby thing either

[dawn geode]

oh, my nexus don't open too

🤣

[agile musk]

Try new graphics 😂

[formal horizon]

It also gave me black screen for nexus and now this one. Kept restarting but same error, I am using new graphics btw

[twilit ibex]

this is exactly the message I've been getting

[dawn geode]

If it works I will uninstall this game

[vague elbow]

Cleared cache? Force stop the app?

Even these two didn't work?

[twilit ibex]

i think if more than one person is getting this message it isn't an issue with cache

[brisk eagle]

It’s definitely something with nexus. I finally got back in and it kicked me out to normal map

[formal horizon]

Nope

[dawn geode]

well...

[vague elbow]

Ok I understand, but these steps are essential before doing a bug report with CS

[dawn geode]

Are they really forcing us to use this trash design in this absurd way by banning us from entering events with the old graphics?

[vague elbow]

Well... If troubleshooting didn't work Then it's likely a bug for most people.... @agile musk @twilit ibex @brisk eagle @formal horizon I suggest to report it through CS and note down the ticket number and then you can write a bug report about it using the bot #🐞︱bug-reporting-bot , If you need help with any of CS steps or the bot let me know

[agile musk]

No people are in new graphics and it's still doing same thing

[dawn geode]

for me it worked with new graphics, but the old one didn't

[agile musk]

I just ran away from the reconnect screen. Waiting for someone to tell me if I'm actually in nexus or not 😂

[dawn geode]

i am not in safe zone on nexus so i can get burned on nexus and svs

😂

[agile musk]

I'm not logging back on to do a bug report in the game if I am bubbled on normal map 😂

I'll never get back in

[dawn geode]

better don't log back

[agile musk]

I've been told I am in fact in a bubble so....bug report ain't happening tonight.

[vague elbow]

If you want it to be fixed asap you'll need to 😅 you can also try with their mail [e-mail] but you won't be able to report it from discord side then 🤷

[thick palm]

I couldn't wait to donate money to the Piggy Bank project, but Tetris Magnate is clearly against it

[normal vector]

So, from what I hear, old graphics mode is black hole of death
New graphics it works.

Well, there seems to be a decent bit of reports for users on old graphics mode.

Sure wish the chief profile page wasn't new graphics. It looks as bad as what it would smell like if you threw a baby daycare trashbag into a fire 🤣

[hard dagger]

What happen 😭

[normal vector]

AI sucks at coding 🤷

[vague elbow]

hey @thick palm unfortunately it's a bug that other people have as well, it has been reported already #🐞︱bug-reporting-bot message if you'd like to upvote it as well

[vague elbow]

Hey j• amber, Yeah as I mentioned above it's a bug I see you already upvoted it 😅

[timber brook]

If your VIP report to your GM too.

[wraith moth]

Switch game graphics to 3D than event page will be visible.

[flint flint]

Why does the chat lag so much, and does it put an exclamation mark on simple sentences?