🐞︱bugs-discussion

[zinc sentinel]

How do you think we could solve this?

[wanton sinew]

Ok, let me check one information and I will back to you

[zinc sentinel]

Ty só much

[wanton sinew]

Can you check for me if the name of the application that you are using is State of Survival: zombie war and the developer is funplus ?

[zinc sentinel]

Sec

Dont see funplus

Bad sign?

[wanton sinew]

Unfortunately yes. The version that you play, it's not the official state of survival game, so we cannot really help you 😔. I'd suggest to contact their customer service about your bug.

I also suggest you to switch to the official state of survival 🤗

[zinc sentinel]

They dont have a customer service and now i understand why

But I AM interacting with players that are playing sos

Só these guys are on your server

If I switch to official sos my account Will be Lost ?

[wanton sinew]

Let me see if I can get more information about it ☺️

[zinc sentinel]

Ty só much

[zinc sentinel]

Piper?

[wanton sinew]

I am here, sorry for my delay

I was checking some information with my co-mods

[wanton sinew]

Unfortunately, it’s not possible to transfer the account that you have for the official game.

[zinc sentinel]

Could I move an account I have in your official server to state 1325, minus the plasma ofc?

Im currently at state 1111

[wanton sinew]

In the official game we have the transfer state event, where you can transfer your character from one state to another, but both states need to be in the same official game .

[zinc sentinel]

So thats a no?

[wanton sinew]

If the state that you are referring (1325) it’s not in the official version, you can’t transfer.
If both states are in the official version, the states need to be in the same group for the event.
Since the difference between the states is large, the possibility of them being in the same group is low

[zinc sentinel]

Ty for your effort

Have a good night

[wanton sinew]

No problem, feel free to tag me here or dm me if you need any further help

[queen hare]

I cannot see the enter button for royale, points me to edit line up if I click the current enter button

[buoyant brook]

Have you submitted a ticket for it in game yet?

[ebon ridge]

i'm hoping the 10 mins prior is starting at 3, cuz I also can't find a start button

[queen hare]

No because I assume everyone has the problem

[ebon ridge]

yep 10 min scouting started at 0300

[queen hare]

Ok button now here

But have to wait 500sec before start

[buoyant brook]

thats good news

[hybrid violet]

Oh hell no, I watched the countdown till it would let me in and then it immediately went to this

And it didn’t start at 3:00, was more like 3:10

[heavy forge]

Mine wouldn't let me enter, kept crashing then gave me same text

[hybrid violet]

This is pure crap

And CS never gets back to me

[modest forge]

I was in and then it kicked me as soon as it started and would let me log in the game 🙃

[austere path]

Entered the battlefield through the second screen as soon as it opened, got stuck on that same screen and then sent back to this screen. with this lovely message

[green sparrow]

Was there an option to buy the fast march in Apex? I saw some people with it but i did not see the option to buy it anywhere

[wraith eagle]

during apex clash did anyone else lose health everytime they entered a building

[hybrid violet]

Look at this, no numbers are missing and 100 were in my battlefield
That means the game is confused and I better be compensated

[wraith eagle]

mine was the same way and I entered 3 buildings and almost all my health was gone and I hadn't fought anyone and the one person I came up aganist had full health didn't seam fair

[hybrid violet]

So messed up

[wraith eagle]

i agree

[queen hare]

I lost suddenly half of all my troops health

[wraith eagle]

is losing my health by entering a building a bug

[queen hare]

Also most of the buildings very empty

Very strange

[hybrid violet]

I watched as spectator and it didn’t seem like the green mist did anything
Last 4 minutes were in full mist with 18 players
Nobody has that many green vials for protection

[wraith eagle]

I got a couple rockets and a few traps but you can't use them unless your in a building so in order to use them you have to die by what was happening to me

[hybrid violet]

I hope it gets fixed before tomorrow, sorry that happened to you Mom/Memaw

[vapid schooner]

It certainly was killing me

[wraith eagle]

lol sounds funny you calling me that but in HAE I'm old enough to be most of them's Mom or grandmother and I'm also the Gov of 1182

[hybrid violet]

Heck I’m about 60, not a great game for the young 😅

[wraith eagle]

I'll soon be 61 and I'm a great grandmother to boot in real life

[hybrid violet]

Aww, that’s great

[wraith eagle]

I have 22 grandkids and 8 with one on the way great grandkids

[hybrid violet]

Wow

[wraith eagle]

big family

[hybrid violet]

Mine is really small so I can’t even imagine

50 minutes without a mod chiming in is odd
Don’t blame them if they are hiding 😂

[nimble rivet]

In qualifiers yes , elimination no

I didn’t see it

[green sparrow]

I should have taken screenshots. There were a few of them.

[wraith eagle]

I made a ticket on what was happening to me in Apex if anyone else had that problem I hope they make a ticket too

i came in 93rd even tho that happened but should of been higher

[next aurora]

Hi Chief, if you already have the ticket number you can also send the report in #🐞︱bug-reporting-bot

[wheat rover]

sos stole my all 3gb mobile internet in 10 min

[modest forge]

Is there a 3gb update? or you reinstall the game?

[wheat rover]

nope

[modest forge]

neither? then how is that happen?

[wheat rover]

it just downloaded it in the background, I just got a notification that I reached the limit, I checked what used all the net and it was SOS

On the 18th, there was a month change at the service provider, and I used Wi-Fi at home during the weekend, so I lost this in about 10 minutes on the subway this morning

[modest forge]

You can close the background download of this game if you worry to over your limit.

In my case, it use 7gb since Aug 1st and only 15mb is background.

[wheat rover]

it generated garbage network traffic, it didn't download any data, I updated the game from wifi in the morning

[spark juniper]

Hey, can someone help me clarify in AD if a truce time is set around reset, but we were matched 30 minutes after reset (been declared war on), is that something that can happen?

[nocturne jewel]

Hi, Alex. Truce time is set during the preparation stage.

Truce times are selected by leadership during the preparation stage and opponents will not be able to declare war on you during these selected hours in the declaration stage. If no time is selected, your alliance is considered open for war all day

[spark juniper]

Yes Jade, I know that, but say the truce time was set during the Prep stage, that would make impossible for any other alliance to declare war on us, right?

[nocturne jewel]

Alex.. sorry wait.. hmm coz I was stuck on an exploration can't get to my main acct ..

Yep I think you're right.

Which state is this? Is it preparation stage still?

[spark juniper]

1024, it's already declaration stage.

It doesn't matter anymore, I just wanted confirmation about the truce time and it's function.

Practically, the only way we could've got declared war on at reset was if the truce time wasn't set correctly, otherwise it's impossible (as I understand), right?

[nocturne jewel]

Right, correct✅

So the thing was you weren't able to select an alliance to declare war?

Green shows truce activated

The open is the times, you can battle

[spark juniper]

No 😅 . War was declared on us at 2:30 while as far as I know truce was set from 21 UTC - 09 UTC

so I didn't understood how

[wheat rover]

this is how my data stolen

[nocturne jewel]

Ahh🤔

During the declaration, the alliance that chooses you cannot choose the time of war when you have a truce

Declaration stage does not depend on the time of the truce (except for a forced truce), truce is about the warfare stage.
All 6 betting rounds are available to all alliances regardless of the time of their truce

Hi puki.
Sorry about that

This is a bug discussion channel by the way.

[wheat rover]

this is a bug LOL

so the game consumes 3 gigs of data in the background in 10 minutes without any notification, and this is not a bug, should it be deleted? That's why I haven't checked in here for a month and a half, it makes no sense

[nocturne jewel]

To your dms

[frail cypress]

Hey, i started in a new state and the game frezzes at the end of 2nd lv in the intro.. i have restarted, repaired game and nothing changes.
I can not even log back to the older state i play in.

[flint flint]

This is probably a new secret mission, to use traffic, the more the better, and most likely some secret Miner is working in the background, cryptocurrency, secret mission of the developers 🫡

And a new secret mission - to fill the phone's memory with a secret game, it already reaches 15 gigabytes

Here is a secret mission, when crosses crawl out from under the ground, probably the developers hinted that they are burying the game🫡

[frail cypress]

Stuck like that last 15 min. Can not report it even in game… 😏

[next aurora]

Hi Pinky, restart the game doesn't help? If doesn't help you can reach customer support in the loading screen

[frail cypress]

I restarted, repaired. Nothing works. Even tryed on a few devices.

[next aurora]

Ok I see, please do report through customer support and you can also post into #🐞︱bug-reporting-bot

[mint ocean]

You have truce from 9 till 21 UTC same day(war day) doesn't go from one day to another as you wrote 21 till 9 UTC.
So 0 to 9 and 21 to 24 are open to declare war on you

[flint flint]

For those who have a game that takes up 15 gigabytes, you need to delete the game and reinstall it, it becomes 7 gigabytes. The developers did not take care of cleaning unnecessary files when updating the game.

[keen wing]

Hi there. After updating on pc, a couple of players have been noticing that when looking at the pack store, it’s only showing to make purchases with diamonds and not in their local currency. Is anyone getting the same as well?

[sly stump]

Anyone else having issues upgrading their Chief Level?

[rapid kiln]

Hello, after the update, I get an error while upgrading Chef, what should I do?

[thorny sky]

use the chief exp tags from your backpack

use the chief exp tags from your backpack

[rapid kiln]

That's exactly how I did it

[thorny sky]

according to this screenshot you used them from the chief screen, not the backpack screen, 😂

[rapid kiln]

The reason I'm sharing this is because someone else also encountered this problem.😉

[sly stump]

It's still a bug, a bug that was caused by the latest update

[sly stump]

Thank you, didn't know I could do this 💪

[rose obsidian]

Why can't I participate in the league?

It says: you are not a member of the league, but I have passed the previous stage

[proud basin]

my Apex match suddenly finished and rank me 67 out of 100, I wasn't even in a battle or anything, just marching around and stopped

[strong acorn]

My troops died for no reason in the middle

[queen hare]

I had the same issue at 3UTC and now i am screwed in the event. Very annoying as i am decent strong player

[next aurora]

Hi Chief, if you have the same issue please reach customer support and report

[worthy tree]

Hello. Could you show us a screenshot so we can figure out what the issue might be? And are you registered at 12 utc? Did you try to get in on time? You can enter the map 10 minutes prior to the match, but entry is prohibited once the match has started

[rose obsidian]

I waited 10 minutes and when I clicked on the "enter" button it said: you are not a participant in the battle, but I did not have time to take a screenshot
I restarted the game and it was already written that I was late

[worthy tree]

So you tried to log into the event at 12:10? And that's when the first message appeared?

[rose obsidian]

Correct

[worthy tree]

I guess that's the problem, by this point the teams (participants) had been formed... You had to join between 12:00 and 12:10

[rose obsidian]

I was waiting

I pressed this button and waited.

[queen hare]

I raised ticket and connected VIP support; my next round is at 3UTC. Let’s see what will happen from support

[next aurora]

Great, you can also post the report in #🐞︱bug-reporting-bot so, if another player having the same issue can support your report

[proud charm]

Stamina and Squad progress bar is broken

[fallen yarrow]

Hello milashka you can report this bug in game “help and support “- “report bug” ( make sure to include as much screen shots possible i hope it will help

[proud charm]

Hi, Holo Zin, will they respond to what is posted there? Some bots respond within 24 hours without solving any problems..

[fallen yarrow]

Milashka we can just try to know i always get a response and once i even got a compensation after something was missing from my backpack

[proud charm]

I created a ticket. I always get a response too, but this response never makes me happy. How sad to understand that we are happy that they returned things from OUR backpacks to us, when such situations should never happen in principle

[proud charm]

Would you like me to tell you what they answer me? @fallen yarrow

[vast scaffold]

Why my game is like that?

I already restarted the game 1bx and still the same

[tough bone]

Is the game broken can’t go in…………

[robust river]

Have you recently changed graphics?

[vast scaffold]

dont show up the profile part not even to change account

[robust river]

Have you updated game? , if yes then try clear cache and repair game

[vast scaffold]

i already did

[robust river]

You repaired game still appearing like this?

[vast scaffold]

yes

when I click ij the guns start the game to kill a monster, then i finish and keeps in the screen and i have to close and open the game again and go to this black screen

i already tried change internet but is the same

[robust river]

Seem like a new bug, can I pm you ?

[vast scaffold]

yes sure

[robust river]

Thanks

Check your pm request when you around 😄

[crimson surge]

Game is playing atrociously, very laggy and crashes/locking up/freezes. When can we expect the "server maintenance" ? 😅

[frank otter]

Hi sledge, there's no word of one currently to my knowledge. However I'd recommend complaining this to CS and create a #📋︱feedback-reporting following the #📋︱feedback-how-to format regarding it. This is becoming a much worse experience with each passing day, Apologies for the inconvenience.

[flint flint]

How much does the game take up on your computer, GB?

Try completely deleting the game and reinstalling it again.

[vast scaffold]

10,05G

But still have space

[thorny sky]

try the real game and not a knockoff version 😂

[uneven depot]

Can't log in anymore after I started the new update so can't do bug report. As soon as it gets to the point to update , I get the red circle of doom. What should I do?

[tiny hare]

same here

[uneven depot]

Is it only for Android?

[tiny hare]

ios too

[uneven depot]

And if so, when will it get fixed

[tiny hare]

no idea yet, hopefully soon enough

[frozen sorrel]

Submit ticket in game but got answer all is good can someone help pls

Obviously is not my infantry building is missing when look in settlement from different account

[uneven depot]

Visual bug

[buoyant brook]

@frozen sorrel can i Dm you

[frozen sorrel]

Yes

[lavish blaze]

Doesn't seem like he is using the official version, graphics are to different

[frozen sorrel]

One is ss ther one is pic from my other device

[robust river]

Agree

Will discuss with him

[frozen sorrel]

That's why pic are different

[lavish blaze]

not you but the person before, yours is a visual bug, hopefully quickly resolved

[silk halo]

why is it so laggy?

[lavish blaze]

new update

[uneven depot]

Some can't even log in

[silk halo]

ah.. a new feature..

can barely play

[lavish blaze]

nope, just bugs are updated

[silk halo]

meaning added more bugs

[lavish blaze]

that is exactly what it means + the existing bugs are stronger now

[buoyant brook]

I had a hard time logging in after on my IOS however after restarting a few times still issue so just left it sitting there and it eventually started

[tiny hare]

what is the official version?

[tiny hare]

its the same no?

[lavish blaze]

It's the same yes

[lavish blaze]

although the pictures are different then mine though

<@&628563208164081690>

[buoyant brook]

Yes it is the same

that is the version i run on my IOS

[agile mason]

Hi just a friendly reminder for language other than english please use this channel https://discord.com/channels/555639568053829632/925534141091561482

[lavish blaze]

Wasn't a bug but yeah

[thorny sky]

it was, it was in the test server, and everyone reported it, but they didnt fix it and then it came to live servers, everyone reported it, and now its finally back to normal.

[thick shadow]

The added stamina is not visible. Bread is the same

[frank otter]

Hi chief. This seems to be a visual error. Since it looked like you were able to use your March after consuming one of the spam boxes.

Did you back out of the screen and then looked in your profile page to see if the stamina was there?
It would still be something I’d report to CS as it’s a touch up that should be addressed regardless.

[tiny hare]

still the same

[thick shadow]

Visual error. But I can't see how much I added.

[frank otter]

Even once you reach the profile page?

[thick shadow]

I can use the stamina. But the amount added is not visible on the screen. There is no problem with the number of additions.

[frank otter]

Interesting. It's good that it's not universally showing the error but I'd still encourage you to bug CS about it and if you would please; provide a #🐞︱bug-reporting regarding this
nice find and apologies for the inconvenience

[plush dagger]

Anyone knows why game needs 16 GB of space to even run? It was less than 8 GB a month ago.

[rapid jasper]

Cant even use discord vc and the game at the same time on my phone anymore....

[frank otter]

This is likely due to the mass amounts of released features as of late. In reality it should mostly be server side but there's many packets which aren't that are pretty insignificant which takes a lot of storage data from us.

But related to this, i could redirect you to #📋︱feedback-reporting if you have any suggestions on what should be done for improvement

[frank otter]

I'm assuming it's because of the FPS issues?

[rapid jasper]

Ive no idea😅 i also cant switch between dc and the game anymore. The game restarts everytime.

[naive echo]

When I use stamina in bag it's saying used but stay the same so made use x20 twice -.-

[agile mason]

It seems to be a visual glitch have you tried refreshing the game?

[naive echo]

I play several account it refreshes every 10 minutes lol

[flint flint]

Because you need to delete and reinstall the game again, then it will be 7 gigabytes

[agile mason]

It’s a bug you need to submit bug report to cs

[uneven depot]

What should I do if the new update does not let me log in?

[south pilot]

Everything in game looks like this lately, restarting is the new sport. Last update/patch broke something really bad

[uneven depot]

This is getting annoying. It is impossible to update the game after this new update came out.

[gusty gust]

I'm so sorry to hear that. Have you tried restarting the game?

[gusty gust]

If you have your account bound to Facebook/Google/VK, you can also try clearing the cache and repairing the game.

[uneven depot]

I have cleared cache, but not data yet

[keen wing]

Tried to place a bounty and this came up. Bug?

[modest forge]

it happen to me before they release new update

[wraith eagle]

I put in a ticket and it said finished but got no answer to the problem anyone know why

[wanton sinew]

Did you try to refresh the game and see if the problem continues ?

[keen wing]

Yes. However, when I did a newer bounty, it worked. So I’m thinking maybe it expires after a certain number of days?

[wanton sinew]

Hello!
Did you check if is there any reply from the customer support in the help&support my service history details ?
Or maybe there is a chance that you opened the ticket for the wrong option?

[wanton sinew]

Could you send me one screenshot? If you want you can dm me too ☺️

[wanton sinew]

I will need to go offline now, but you both feel free to dm me or continue here with one of the wonderful mods

[plush dagger]

This is extremely poor management of file sizes. The game devs should have done this and tested the upgrade thoroughly rather than reinstalling a fresh installation of it.

[rich dragon]

What do I put in to be directed to actual ticket submission.

APEX IS TRASH !!

<@&628563208164081690>

[boreal cradle]

Hello, are you asking on the special menu in help and support

What is the issue so I can assist with the write input to choose

[flint flint]

As a player I understand this, WHAT IS NECESSARY, but they don't do it, and it's not the first time I reinstall the game because the size starts to exceed 10-15 gigabytes

After two or three updates from the developers, the game becomes larger than 10 gigabytes

[flint flint]

In general, the developers treat players in this game very rudely.

[visual stream]

PTR bug followed me to Live. Its my fault I forgot to go thru quarantine before going back to Live!
Game disconnects when trying to upgrade Cheif Experience Points.

[royal imp]

Horrible gaming experience after yesterday's update on PC. everything freezes, each click on anything with 1 - 2 sec delay, horrible optimization.

[boreal cradle]

Yep, have you still got the vaccine from PTR (Troobleshoot steps) , you gona have to log this one in, have you submitted the bug report. And also try a game repair.

[zealous ridge]

Why they are invisible under sets?

[boreal cradle]

Sorry about that, clear the temporary files and try a game repair, but make sure you binded the game well.then if no change ill suggest a report for game lag

[boreal cradle]

Could be as visual error, when did it start to appear with the invisible statues

[long gulch]

Has it already been reported?

[astral scaffold]

dont repair.. yet
just switch graphics modes to force download the data..

[worthy tree]

There is no report on this visual bug on this server yet (although someone has already mentioned it), so if you have the time and desire, open an in-game ticket to CS, and then we can posted the report here #🐞︱bug-reporting-bot

[zealous ridge]

Thanks Hades it worked, they are visible on new graphics mode, btw they not should be part of memorial statue set?

[visual stream]

Not yet. I will though. Just bringing it to your attention in case you get flooded.
We all know it takes at least 24 hrs after an update for the system to catch up.
Im having the same lagg as others but it will pass im not worried. Its not like it didnt give me my diamonds again and turned me into the rabid wolf. This bug is more like a gnat than anything!
Besides its not my main 🤣🤗

[lavish blaze]

Visual bug

[flint flint]

This is another secret task, it's called - guess the amount of stamina

🤓🥸

[boreal cradle]

Well thank you for the heads up , that is the spirit, and we will push to notify on it from our side. They should have a vaccine if it came from the testing side 😊👌

[unique solstice]

hello
i can't connect since yesterday's update
it blocks at 86%
what should i do please?
thanks in advance

[weak sparrow]

do you have enough space on disk? 😄

[flint flint]

👏👏
And cache is a must 😆

[copper lark]

Is anyone having issues logging on in general? My game logs in completely fine and then within seconds it just crashes.. Ive changed the settings to old graphics mode. Only using 30fps and repaired the game like 6 times but it just keeps freezing. Any help?

[flint flint]

You need to go to the store and buy a bucket of cash, come home and pour it into your computer 👍

[copper lark]

Just for context. This is what I’m getting every time I load the game.

[cyan bough]

Hey, have you tried switching to another character before it freezes then switching back?

[stable lodge]

Hello, How can I unbind Funplus ID if my email is no longer accessible?

[cyan bough]

Hey commander, you can unbind fun plus account through contacting CS

[copper lark]

Yeah I have. It froze whilst I was on the other character and then froze as soon as I switched back again.

Ive uninstalled the game and reinstalled it again, repaired it over 6 times, and changed the graphics mode.

Nothing seems to work. This was happening before the update as well but since the new update it’s got 100x worse

[cyan bough]

I see that also repairing didn't work, please use the "contact support" here to report it to CS and further report it here #🐞︱bug-reporting-bot using the screen record you made for context

[unique solstice]

yes I emptied the caches and the disk is far from being full

[zealous ridge]

Visual bug or ranking 101-200 will not get rewards?

[hollow lagoon]

not working task in event colored flashlights "help participants" stuck at 149.. Who will refund me full rewards?

[lavish blaze]

I'd go for 201 - 500 to be sure

[lavish blaze]

What do you mean " stuck " ?

[hollow lagoon]

i keep clicking timers and it still shows 149 clicks

11 task in ss

[lavish blaze]

Have restarted game ? " Repair game " ?

[vague elbow]

To add to Dwight, If closing reopening the game and repairing the game didn't work, I suggest you report it through customer service, and then write down the ticket number and report it here #🐞︱bug-reporting-bot using the bot by pressing " press new bug report" button, the bot will dm you asking for the necessary information, if you needed assistance with this, don't hesitate to ask me, I'm more than happy to help you out

[glacial marsh]

Any Mod available DM please thanks...

[vague elbow]

Sure

[uneven depot]

Can a <@&628563208164081690> pls help me make a bug report? I can't log in so I can not get the needed stuff that easy(ticket number,Chief id,etc)

[vague elbow]

Hello outlaw

May I ask, is your account bound to any platform, such as Facebook,VK,apple, fun plus, Google?

[naive echo]

Why jas my dailys gone back to the old way?

[vague elbow]

Which way 🤔, can you provide screenshots please

[naive echo]

Cba with that, just for example 3 hero searches

[vague elbow]

So your tasks are back to the old ones..... Well that's the first time hearing about this, if your version is the lastest and closing reopening the game didn't fix it, you'll have to contact customer service about that issue, after that write down the ticket number and report it here #🐞︱bug-reporting-bot using the bot, when you click on the button, the bot will dm you asking for the necessary informations, if you needed help with it, I'm more than happy to help you out

[unique solstice]

for information I had to uninstall the game and put it back for it to work again
good game to all

[weak coral]

What happened? Why are major events suddenly messed up for some?

[gusty gust]

Hello Habe! Which events are you referring to?

[naive echo]

Hello, after checking all my accounts I play. 4 that are linked to same Gmail have the same issue with the dailys it's the old way it

[gusty gust]

Hi Will! This seems to be a bug. Have you reported it to Customer Support?

[naive echo]

I will do after I've my dino but I've also been having issues with all with different issue

This will stay zero

[weak coral]

First there were problems with koth last weekend for whole states (and still no news about it on any channel), and now something like that happens for apex again.

I'm playing for months without any major incident, and suddenly it's two major incidents in a week. So my guess is something must have happened.

[flint eagle]

Any Mod available?

[gusty gust]

I can help you submit a bug report here if you'd like

[gusty gust]

Hi Nazanin! How can I help you?

[gusty gust]

Have you tried restarting/repairing the game and clearing the cache? If you tried and neither worked, have you submitted a ticket to Custom Support?

[flint eagle]

I will message you

[weak coral]

That reminds me dearly of my IT Support days 😂 Sorry, no hard feelings.

It was definitely a server problem on a bigger scale. I'll gather the posts about it, just a second.

Bug reporting bot, 18.08.2024 10:36 (can't get a link for some reason)

#📋︱feedback-reporting message

Just found out that I actually did get a reply to my ticket yesterday, there just wasn't a notification about it.

[normal vector]

Still broken.

[wanton sinew]

Hello!
Did you try to reset the game, to see if you can do your attempts ?

[full shale]

Question. Apex and Bunkers are at the same time. That means we need to choose one of them? 😅

[wanton sinew]

Hii! From the rules in the event page is saying that entry is prohibited once the match has started.
Maybe you can check with your alliance if the bunker has opponent and maybe if not, they can wait to do the bunker rally?

[modest forge]

My pinballs aren't all making it out no matter the power used, anyone else having this issue?

[dawn geode]

Good thing I knew it would be buggy and opened it first on the farm

[wheat shard]

Hence why i wait until later for the bugs to be fixed

[wanton sinew]

Hello!
I just tried mine and they are working fine. Did you try to reset the game? And your game is updated ?

[wanton sinew]

Hi Dean ☺️
Did you open the ticket for the CS? If so you can also submit the ticket here: https://discord.com/channels/555639568053829632/1229859341054775326
Let me know if you need any help with 🤗

[crimson surge]

Putrid tide is having major issues with the sight not moving or not firing. You have to remove your finger from the screen to get it to move again. Or on PC client, release the mouse then click again to regain movement

Feels like the server is on it's last legs

[fallow compass]

Anyone drop a bug report that the devs are a bug for the game?

[buoyant brook]

@crimson surge have you done any trouble shooting?

[crimson surge]

I mean I could, but since the updates they released have gone through, I will probably just wait until they decide to try and release more updates. Too many times uninstalled and reinstalled with no change in performance 😅

[buoyant brook]

I am sorry to hear that, every game is trial and error specially after updates, we can only do as much as we can to try to make it work better for our game play, i hope the next update fixes some issues for you.

[crimson surge]

I'll run the repair option, but it is probably on their side

It's 6gb though, and then the same sort of thing on the mobile

[crimson surge]

6gb downloaded at snails pace, so I watched some episodes of Ramsay's Kitchen Nightmares.... after which the Putrid tide is exactly the same as before.

[steel crypt]

Anyone facing any issue with pinball madness event?

5 out of 10 pinballs balls are not going further

Tried 3-4 times

[boreal cradle]

Hello, does it do the same even after a game restart, I'll suggest logging the bug report in if the is no change or also try a repair b4, make sure your game bind is good then check again if it persists then log in the report

[lofty cloak]

My balls are also stuck

[boreal cradle]

It must be a bug error, have you updated to the new update

[steel crypt]

After restart is also the same. I have logged the bug in game

[boreal cradle]

OK thank you, you can also post here on Discord as it seems more players are coming across it, I'll be happy to assist.

[steel crypt]

Done

[boreal cradle]

Thank you, Hellfire

[dawn geode]

Tutrid Tide is completely bugged on PC, the mouse doesn't move, the gun stops firing by itself

[thorny sky]

I noticed it's different from before too but it's easier to get massive points now. Just stick to single clicks you'll be right m8

[steel crypt]

#🐞︱bug-reporting-bot message

Up Vote this please

[swift vector]

Hi Dean! Sorry to hear you're having toubles. Have you submitted a ticket for customer service in game?

[wicked mesa]

Hi, after the update, my game on PC version keeps freezing, the screen turns white and you have to force close the game and restart it. Is there anyway to repair the PC version or should I uninstall and reinstall it again?

[swift vector]

Hello Kitsune! Have you tried the repair game button? Before you do make sure your accounts are binded!

If you are able to take a short screen recording and submit a bug report to the customer service, then we can do one here as well

[wicked mesa]

I guess I will just reinstall the game first and see. Thanks!

[swift vector]

Of course, let me know if you need any help!

[potent shale]

Hi. Do You have an issue with Purtride Tide that shooter is jamming? I tried PC 7 Mobile and its not like it was in past. Need click multiple times not drag when holding. Shooter is freezing.

[ebon sinew]

Everyone has this issue with putrid tide... Honestly my game is so laggy I didn't even knew that it was a bug until i saw people complain 🙈🙈🙈😅😅😅

For me it's always laggy, it stutters and freezes constantly...

The worse lag i get in intensive events like trap, svs/cc... I got even 10 seconds lag...😒😒😒

[swift vector]

Hi, we've had a few players have this issue already. Seems like it's a new bug after the update. Please take some screenshots and submit a ticket to the customer service. We can then submit a bug report on the server as well

[swift vector]

Hi! Have you tried to clear cache on your device?

[ebon sinew]

Yes

[swift vector]

And it's still doing the same thing? Could you submit a ticket to CS?

[earnest swallow]

Strange thing, on IPad this happens, same account on PC version is fine. Another account on BS and PC also works fine.

[steel crypt]

I only tried multiple times in iPhone and it was giving me that issue

[past kelp]

Hello everyone i have a problem is that i updated the game from a website that i have been using over two years now because my account is in the Vietnamese version of the game and i can't download through play store and when i updated the game today a page appears and asking me for phone number and id and other info even without logging into my account and when i tried going to support in game it won't let me and goes back to info page asking for my info then i uninstalled it and went back to the previous known working version and it too is asking for my info

[tired hemlock]

Here same issues with pinball and putrid tide

[serene moon]

how do we do the pinballs now?!

your accounts are gone...start panicking

[harsh sun]

😂 I don't care I'm finally free

[serene moon]

great! now enjoy life

[ebon sinew]

No use to bother... They don't give a 💩... Last time i sent one they told me to try repair game and closed ticket ... As if it wasn't the first thing i tried...😒😒😒😒

[fallen yarrow]

Hello Kenshin , this is an English Channel maybe you can find more help posting https://discord.com/channels/555639568053829632/925534141091561482 maybe i can see if we have a Vietnamese mod to help you

[fallen yarrow]

Hello Khalid i can’t understand what that says because in Vietnamese please try to write here as well https://discord.com/channels/555639568053829632/925534141091561482 is the international channel , I’ll look for a Vietnamese mod for you

[fallen yarrow]

Give a try restarting the game too

[swift vector]

If you cha he your mind let me know, we can do a bug report here after

[weak coral]

Anyone else having problems in the current round of Putrid Tide?
When the last rocket is shot, the attack cursor gets unresponsive and hangs at the current location. It only starts to move again when the first rocket of the next salvo is shot. this leads to lost points.

[honest rune]

I have the same and rockets are pink now...

[weak coral]

Thank you. Bug report underway.

[burnt dome]

can please a mod tell me if a fix for the pinball bug has been scheduled yet?

[tiny fiber]

Yes the attack cursor has to be clicked every time and so the point score is very low. Happens on Android, IOS and Pc.

[worthy tree]

Hello. This bug has been reported. There is also a report here where you can vote up #🐞︱bug-reporting-bot message. We hope that the issue will be solved in the near future (there is no exact time at the moment)

[lavish blaze]

Have to click 10 times before my rockets launch sometimes

Made me lose a couple of times

[burnt dome]

thank you

[weak coral]

I hope it's not their way to make it harder so that less rewards are given

[surreal zenith]

was unresponsive half of the time

[night parcel]

Im having this issue for more than a year now. Actually there is no buildings or path there what can i do

No support from cs even after submitting ticket which i did long ago

[kind lagoon]

It's a visual bug, I can try help you on such issue if you want,

[cloud tusk]

Mine as well, oh and I am having issues with the event also

[crimson surge]

I know the mods are only trying to help and do as suggested by the devs, but since the repair is 6gb download, and people play on many devices, when there is this sort of widespread difficulty, that is a lot of data being downloaded by many people when the server already seems to be struggling. Additionally the cost of the bandwidth.

It would appear that the devs need to be a little more proactive, and also quicker to react which can then avoid this sort of compounding problem.

Or as suggested in the feedback reports, streamline the game and the downloads at least.

[weak coral]

Just read back and found this. There's still no post in bug bot, what could be the reason?

[swift vector]

Hi! We've yet to submit a bug bot about this. At the moment we weren't given information about why this is happening

[weak coral]

I've submitted in bug bot already. So it's in collecting stage currently?

[swift vector]

It's being processed by our team at the moment then. I'm sure it'll be posted soon

[weak coral]

Alright, thank you

[swift vector]

Anytime!

[thick palm]

the mode of bugs and accidental inclusions activated?

[crimson dune]

Great, They ruined another event.Voted Up.

[novel tendon]

Yep it takes forever to fix it

🤦‍♂️

[swift vector]

#🐞︱bug-reporting-bot message sorry for the ping!

[weak coral]

I love being pinged. Ping me anytime, all the time

[swift vector]

Copy that!

[swift vector]

Hello! Sorry you're having trouble with the event. Did you submit a ticket to customer service?

[weak coral]

While we're here, does it make sense to report that even the current IP survey is messed up?

[swift vector]

If it's bugged and needs fixing then absolutely!

[loud mountain]

I See i'm Not the only one Flipper thingy IS making crazy today... Doing 10 Balls at once IS Impossible rn. Always 3-6 Balls stuck on the Shooter 😑

[swift vector]

I feel your frustration, luckily there's a report on it submitted already that we can all upvote #🐞︱bug-reporting-bot message

[weak coral]

Problem is, I can't do it again to take screensho... wait... Yes, I can! (with my alt)

[mint ocean]

try to place a path in that zone when the grid shows up move around with the path(square) when it turns red you will see where the invisible decoration is, click on it and remove it (had same issue this is how i found it)

[inland ravine]

10 balls in fliper and cant do nothing lol. stucked for the 3rd time, and loosing all 10 each time because i need to exit entirely from it to continue doing anything.

[night parcel]

Will try thanks

[robust river]

#🐞︱bug-reporting-bot message the bug have been forwarded about this , please upvote to support your concern 🤗

[inland ravine]

tnx Titan and not concerned just annoyed

[robust river]

I can feel the frustration, I also tried on it many times with different strength 🙈, hopefully it's get solved soon ❤️

[inland ravine]

same, different strenght doesnt help its random stuck

[robust river]

True

[weak coral]

I couldn't repeat it, it's IP bound. So I made it a feedback. -> #📋︱feedback-reporting message

[late hearth]

Any one has problems in the Pinball madness?

When i hit the 100 binpalls it got stuck and i cannot do anything

[crimson dune]

@late hearth
#🐞︱bug-reporting-bot message

[late hearth]

@crimson dune i cannot send a message in there 😦

oh nvm

[crimson dune]

Vote Up 🔼

[late hearth]

Okay gotcha.

Question, Is it okay to close this?

I mean the game

[crimson dune]

Yes, no problem.

[late hearth]

okay thanks

[honest scarab]

Please fix pinball bug!!

[thick grove]

Hello Sky!
You can upvole here #🐞︱bug-reporting-bot message

[queen hare]

Pinball is broken, well done! Maybe a new feature?

[marsh vale]

bug, please help

[obsidian forum]

Unfortunately, but many players have upvoted the report here #🐞︱bug-reporting-bot message . Please upvote it so the report can be pushed with more urgency

[obsidian forum]

Hi, how can I help?

[obsidian forum]

Ah yes, that bug has been reported by many players, please also upvote it here #🐞︱bug-reporting-bot message so the devs can take a look at it with urgency

We hope to see a fix soon

[dusty ember]

My settlement is still black even after completing the battles to open it

[obsidian forum]

Hi mystic, on which device do you play the game?

[dusty ember]

I phone

[obsidian forum]

Then I would recommend to make your own bug report in the game and also upvote this report on our discord #🐞︱bug-reporting-bot message so the devs can pinpoint the problem on your account

[dusty ember]

Ok I did report in game, I will do the bot here too

[obsidian forum]

Amazing hopefully it gets fixed soon for you

[warm fog]

looks like an oil spill. Not very environmental of you

[naive eagle]

Same with me just now

[gaunt apex]

Hello, there are a lot of bugs after the last update of the game on the PC version, you can't hear many sounds in the game, including shooting at infected people or even clicking on grass etc.. has this already been reported?

[karmic sundial]

Let me check!

Seems like I could not find any

I see only from a month ago regarding Putrid

I would recommend posting again

[gaunt apex]

How am I supposed to report that I can't hear sounds in the game?

not all sounds

[normal vector]

Don't report it. You'll break it for the rest of us

[gaunt apex]

are you feeling well?

[karmic sundial]

Just making sure, you don't hear some sounds or no sounds at all?

[gaunt apex]

on the phone you can hear sounds but on the PC version you can't hear them

[karmic sundial]

If the latter, could it possibly be you muted it?

[gaunt apex]

so its not problem about my account but general

[karmic sundial]

Yes, not account related issue

[normal vector]

Ok. Wgaf about pc 🤣

[gaunt apex]

some sounds are in the game and some sounds are not in the game

[gaunt apex]

man don't take me for an idiot I've been playing this game since January 2020 and I think I know what I'm writing and what the moderator is for here to make it look nice or to do something so that if I say there's a bug in the game then there's a bug in the game

[normal vector]

F this bot also.

[karmic sundial]

I see, unusual, yes, use the bug report in game about lack if sounds

[karmic sundial]

No intention of making you seem bad, people can mute applications by accident.

[gaunt apex]

I said its a bug!

What didn't you understand about what I wrote?

Please report this problem

[karmic sundial]

Please reread what I wrote, thank you.
"If it's the latter"

As for your issue, like I have replied, report the bug in game followed by this
https://discord.com/channels/555639568053829632/1229859341054775326

I can report on discord on your behalf, but will still need your IG bug report ticket number.

[gaunt apex]

And where am I supposed to get the error number from if I'm supposed to report something I can't hear?

This is not my problem, it is a problem related to the game, so you should report it, not telling me to report that

[karmic sundial]

You go in game,
Profile -> settings -> help and support -> bug report
"Some sounds are missing like 'shooting zombies' or 'clicking on grass'"

[karmic sundial]

But the issue is it is your problem in a matter that customer service might contact you for more information, if only you are experiencing this, only you will be able to answer their questions, not me.

I can do (once you do the in game ticket report) the discord reporting for you.

[novel tendon]

The pinball madness bug is fixed

[hybrid violet]

How long does it take for it to show up in bug reports after submitting?
I want a pet

[karmic sundial]

Did you submit it in game and in discord?

[hybrid violet]

Yes

[karmic sundial]

I see, could take up to a day, usually much earlier obviously.

But in your case, I would also appeal in game so CS would gift you the missing pet

[hybrid violet]

So hit the appeal button and do another ticket for it?

Because they closed my ticket

Just got the same canned response 😅

[strong sonnet]

Hello, several of my allies have problems with the pc version. every time they enter the game it freezes and it is not a problem with the pc.

[karmic sundial]

Actually, with the new system, it's little bit harder, let me see other options apart from the bug report

[hybrid violet]

Ok😊

[karmic sundial]

Hey Maye, seems like you are not the only one.

Please open an IG ticket bug report and afterwards use the discord one
https://discord.com/channels/555639568053829632/1229859341054775326

[tall dew]

Anyone else having issues with lag and the game kicking you off randomly? I'm on android and it's doing it so much it's frustrating me

[tall dew]

They did the same for me, I've tried reporting it twice on game

[agile mason]

Hi lati have you tried refreshing the game?

[faint holly]

Also having problems with game freezing… more on iPad than iPhone… iPad newer and better spec than phone

[tall dew]

Yup tried refreshing the game, using repair button, tried deleting and redownloading it, cleared cashe, I've checked my Internet connection, I've got enough storage and both the game and my device is up to date with updates

How do I do this bug report thing it makes no sense

[wind kite]

I can help you if you like. Can I dm You to get some information for the report?

[daring vale]

Are you sure you didn't release your dobermann? There is button for it and if you do that, you will need to wait to get new box that gives pet. You get them randomly from pet intels.

Or I guess as it's sos, you can buy bundle.

[normal vector]

Well, devs changed nano points earning for throwdown. Back to not giving a F. About throwdown. Not worth the 25k points for rewards.

[cold owl]

Yo so why is funplus doing all these updates everyday and not fixing anything?

I can't get the game to update on my pc and all of the updates take forever to do... like couldn't do SR on my laptop due to the darn updates ya'll keep putting out.

[buoyant brook]

They are fixing things as well, but it takes patience.

I know that can seem like a big ask when you are missing things due to not being able to login but every game has their issues.

[cold owl]

I have had plenty of patience as I am sure a lot of ppl here have had as well. Just like I am sure a lot fo ppl here have put quite of bit of money into this game as well to the point its an investment.

I want my investment to work, but they seem to keep adding new crap to it and not doing what they have been asked to do

[buoyant brook]

I understand its an investment, i can honeslty say i have some issues that havent been fixed yet as well. All we can do is continue to submit good bug reports and feedback and hope it gets rectified. I can definately understand your frustrations.

[cold owl]

I know KoD.

[buoyant brook]

🐟

[cold owl]

I just abbreviated your name lol.

[cold owl]

That would be COD lol

[buoyant brook]

i know but i like that

[cold owl]

😂 fair enough.

[buoyant brook]

thats the problem with having a long name i guess.

[cold owl]

Nah I was just p$&% cause I couldn't do SR on my laptop and I missed my first match due to the update.

[buoyant brook]

Yeah thats definately something to be upset over and you have every right. I know that they are fixing things atleast thats what it tells me in the patch notes. Hopefully they quickly get to your issues.

[cold owl]

What I didn't understand with that either was why did they put the Whales in a separate group to start with but then add them in on the elimination round later 😂

[buoyant brook]

I am not even sure sometimes i would like to crawl into the mind of the people running things so i could better understand. It would make my job a whole lot easier with helping people with answers.

[cold owl]

I know thats a fact 😅

Trust me I know what you're dealing with 😅

[next atlas]

So I tried to shoot 10 pinballs and 7 of them decided to stay instead and not providing me points, then, restarted my game and they were still there like I didn't shoot at all

[hasty cipher]

Hi. What statistics do pets go into, I put them on infantry, hunters, and rider. I didn't see any difference in statistics.
The strength of the march has not grown either

[burnt dome]

They increase the stats of the troops that you put them into (for that specific march, not global). You won't see a change in March bp but you will see changes in stats. The more you level up your pet, the more significant the changes will be. If your let is still low level now, it's natural for the changes to be almost non existent

[hasty cipher]

Does it mean that I will see changes only as a result of a fight against a real player?

[south surge]

Why keep adding useless stuff. Just fix the existing game..ffs

The only thing I like now is memes and gifs

[burnt dome]

You can see the stat difference in infected or fiend reports too. But the best way to test it is always hitting tents of an actual player

[next aurora]

Hi Viral, sorry for your frustrating. Do you want post this as a feedback? You can post as a feedback in #📋︱feedback-reporting

[worldly cobalt]

Hi why Yesterday i had only 1 collect for pet meal and another had 3?

And why pet again a dog for f2p and Never a cat ?

[desert pivot]

I love cats too ❤️ and I think in Test server you can have Milk as a loot, I am assuming cats will be added soon
For other question I relayed this to other moderators since I'm not sure about the answer.

[worldly cobalt]

It's Always dog dog dog in this game... It's not good. Never cat.

And for avatar cat we should play a lot .... , i have a lot of nanami , Big spenders Can eschange for anothers. But not us.

[weak sparrow]

Seems devs hate players. No more listing Nanomaterials during Alliance Throwdown. As usual they had to s. up thing which was helping people making points in event.

[next aurora]

Hi Wizzi, It looks like they replaced it with another listing.. However you can send this as a feedback in #📋︱feedback-reporting

[weak sparrow]

what kind of listing?

[tall dew]

Yes please

[worldly cobalt]

Can WE Ask of same rewards in bunkers since 2-3 years with purple fragments ?

Well now i like @desert pivot because she loves cat.

It's more and more rare a girl who loves cat.

[next aurora]

I'm not sure, like you said no more listing Nanomaterials during AT and maybe they change it to another.

[weak sparrow]

the problem is that we can list stuff but we don't get points for it. It was working last few months and after update doesn't work.

it was the only good option to make this stupid 25k points in throwdown to get all rewards. No it's pointless to waste stuff.

[terse girder]

It was a bug lol. People just didn't report it till now

[tall dew]

I've only just got on my game and it's already kicking me off 🙃 how am I meant to play the game if it boots me off straight away

I can't type in game it keeps bugging out, I've had to deploy so many 24hour peaceflares to make sure no one can attack me whilst I keep getting kicked off 😒

@next aurora any ideas why the game keeps kicking me off? It's really annoying me now. 10th time today already, I've only just got on the game

😒🙃

[next aurora]

Hello Lati, have you try to clear cache and restart the game?

[tall dew]

Yes, I've done that, also uninstalled and reinstalled the game, made sure it's updated, made sure my tablet is up to date with updates, I've tried repair game, ive even tried googling it 🙃

[next aurora]

And doesn't help?
Please reach customer support and do report, you can also post the report in #🐞︱bug-reporting-bot

[tall dew]

I did the customer support, they gave me the same answer about cashe ect, u did the bot thing but pretty sure i did something wrong 😂

[next aurora]

Like Ghost said, If it is a bug you can do a report Wizzi.. But lemme check this for make sure

[next aurora]

Yes if the troubleshooting step and even reinstalled doesn't help and cs answer doesn't makes you satisfied you can reopen the ticket.. And yes please post the report in #🐞︱bug-reporting-bot using your ticket number

[wind kite]

Sent you a DM. 🙂

[tawdry oxide]

#🐞︱bug-reporting-bot message

[weak coral]

That's what I'd call a pure soul 😇 -> #🐞︱bug-reporting-bot message

[blissful smelt]

it wasnt a bug. unbelievable thats the end of throwdown now, cant use tactical guides, chief gear, hero gear, TA, heli… thanks idiots

[terse girder]

If it wasnt a bug they wouldnt have changed it 🤣

[weak sparrow]

they don't know what they doing - same scenario every after every update

[terse girder]

Make a feedback and hope they bring it back then lol

[weak sparrow]

i opened a ticket - support marked it as too complicated. Means they will respond in 1 week maybe 😄

[blissful smelt]

they changed it because it benefitted f2p and players complained about it. perhaps you have a different definition of a bug

[terse girder]

In sotf it says "spend tempest arm materials", i suppose the same applies for throwdown even tho it isnt said. By just listing it its not spent

[weak coral]

For a non native speaker, what does listing those materials mean?

[terse girder]

Means putting them up for sale

[weak sparrow]

#🐞︱bug-reporting-bot message

[weak coral]

Thank you That actually worked before? Sounds like a loophole that they closed.

[terse girder]

Yeah. You could post 9k nanos every 8 hours

Would bring like 150k points easily

[weak coral]

You learn something every day. And in this case, can forget about it immediately. 😸

[terse girder]

Yeah its a shame it was removed

[weak coral]

I was wondering all the time how one of our members could make it to the last stage so fast every time. That could be the answer. I'll see on the next round of throwdown then.

[nimble rivet]

It is removed

[weak coral]

@nimble rivet Got that, what I meant was that I'll see if that members is still able to rush through the next time throwdown is running.

[vital crystal]

Is there something wrong with putrid tide? The crosshaors don't move and it's all bizarre?

[buoyant brook]

yes there is a bug with it since last update, many bug reports have been filed.

https://discord.com/channels/555639568053829632/1229859341054775326

I would suggest filing a bug report in game, so the devs have a realistic number on how many people are experiencing this issue.

[alpine frigate]

I could get easy 600k Points throwdown from it and devs screwed it up

[flint flint]

There is one nasty bug in the game.
After introducing the easy mode, not seeing decorations of other headquarters, the game works fine, but as soon as I see or try to see my march, the game freezes and crashes.

The second video shows the game working without the march

Trucks work normally, without lags

[terse girder]

[rugged swallow]

No more free points. ♫And for my last trick...♫. I will soon report more bugs like stats glitch, troops dupe and settlement clone. Developers don't even realize how flawed their game is

[safe shoal]

Hellooo 👋
Just joined the server guys
Pleased to meet you all

[buoyant brook]

Hi Joon

[boreal cradle]

I see, check the graphics in settings, also you can make a report for lag and clitch on the game. Also just try a simple game repair as when the is no marches it's working fine a presume other activity are OK

[tame ledge]

Any idea how to pass initial Dead Zone-1 outside of city’s barricades? It seems it’s broken / mistakenly set extremely complex - as it’s impassable for HQ 18 account with set of lvl 60+ heroes, with power difference 5mil vs 2.5mil (for zombies).

This mission is supposed to be part of natural progression and support healthy account development, instead it is roadblock with nasty side effects (you see black background on iOS clients)

[buoyant brook]

Your game looks very different than mine but looks like explorer trail and when that happened to me in explorer trail i had to level up my hero precinct before it would let me go ahead. What version of the game are you playing?

[tame ledge]

It’s the latest iOS version. As I understood from clanmates - black background is typical bug for iOS clients.

I installed PC client, there is no black background, instead it’s green fog, covering parts of city which are not uncovered through this side quest chain.

[buoyant brook]

Let me see if i can find more info on what you have going on, cause my IOS version doesn't look like yours. Do you mind if i DM you once i know?

[tame ledge]

Yes, please. It’s really frustrating.

[keen wing]

Has this affected anyone else? Myself and another player in alliance didn’t have their pets reset at reset time

[south surge]

Best bug fix.. if everyone stops playing...then bugs gone

[flint flint]

Today I saw my marches, most likely it is connected with the event - the path of water

But I can’t change the march to the leopard:

I have a leopard in my garage, maybe that's why

The garage is not working, I can't get to the floor above, the statues are not displayed. The developers are probably making the game in the basement or at the train station

[boreal cradle]

Hello, as that might be the isolation of the error, did you log in the ingame report. Also when has this issue of the garage start

[boreal cradle]

Hi, I'll check for you on the bug error if it has been brought forward,

I'll suggest you wait myb check on it later b4 you do any troubleshooting that might involve a reset of the game.

[boreal cradle]

#🐞︱bug-reporting-bot messageyou can up vote it has been logged in

[flint flint]

I think the garage and the change of scenery that are in the garage do not work because of some task, as an example, I could not see my squads while there was a water path

[tall dew]

Do bugs ever get fixed or? Cos I'm honestly debating quitting since I can't even go on the game without being kicked off 😑

[flint flint]

In general, the situation is certainly not normal, when players think about where and what errors, it is no longer a game, but people got a job with developers to test a buggy game

[tall dew]

Tbh I wouldn't be so bothered if it was just an error in the game like not being able to do intels but I literally can't get on the game without it kicking me back off 😅

I have reservoir raid today too so gl to me doing that 😂

[terse girder]

Troops dupe?

[random scaffold]

My game is no sound after update, please fix it

[fallen yarrow]

Hello Mim please try the “ repair game button “ and if that still doesn’t works uninstall and download the game again after making sure all accounts have binding on please let me know

[hasty cipher]

Where do the percentages to statistics from pets go? I have done a lot of tests, and the fact that I put them there is no increase in statistics.

I attacked zombies, and tents. I did not see an increase in statistics from pets

Attack and defense by 36%, Lethality and health by 12%. On all 3 heroes.

[keen wing]

Thank you!

[swift vector]

Hi! We have searched as well with co-mods and came up empty handed. We will forward this issue. Would you like to create a bug report or a feedback while we wait for an answer?

[hasty cipher]

I don't know how to do this

[swift vector]

Hmm, we might have something as an answer, have you checked the overall stats with and without the animals?

A lovely co mod had seen a difference when comparing reports

[swift vector]

We could do a feedback to add a section to the report where it shows what stats pets added

[hasty cipher]

Yes, I checked the statistics with and without animals. They are exactly the same

[swift vector]

Alrighty, then it might be a bug it seems, you can open a ticket with the customer service and report it. Then we can do a bug report on the server as well

[rich delta]

God game got crazy too me.. and so much lag and throwing me out of events from morning and big issue in the value slots which forces me to do *10 or *100 and didn't give right amount of coins when I do click on spin. Just money grabbing from players and cheating them

As per above rules I need to get 10*400 = 4000 but they gave me 2200 coins

[swift vector]

Hi Bahrath, do I understand correctly that you used 10 tokens and got 2200 coins?

[rich delta]

No other option available only *10 and *100 yes I do click on *10

[swift vector]

Then it's a sum of all the spins together. You don't get 10*400, it shows you the 400 because it's the highest reward you got out of all 10 spins

[rich delta]

My issue is I don't want *10 i need a option of *1

[swift vector]

I see, would you like to create a feedback for it?

[rich delta]

Sure i will do .

[swift vector]

Alrighty, if you need any help at all please let me know

[thorny sky]

sollution : dont buy so many coins and youll keep the 1x spin option 😂

when you go over 100 coins the spins get upgraded by 10x

use the coins and stop sooking over your own mistake!

[tall dew]

When do developers fix bugs? I'm getting sick of my game not letting me do anything, it just keeps crashing. It's so infuriating I just want to play the game 😑

[buoyant brook]

I know it can be super frustrating when things don't work the way they should, unfortunately we are not sure when they fix bugs, but the more people who report them lets the devs know that its a big problem.

[vital crystal]

Any info when putrid ride will be fixed. Crosshairs don't work and are so unresponsive and get stuck

[buoyant brook]

There have been several submissions to bug reporting for it. though we do not have an update at this time. I am hoping it gets fixed soon too.

[stoic ibex]

So when you check report game throws you out from PoW?
Its been doing lot of that or just randomly?
And did you do ticket to Help&Support?

[thorny sky]

i wanna report that the migo ranks and the joint operations ranks are silly

[agile mason]

Hi you can submit it in game to customer support you can also do it here https://discord.com/channels/555639568053829632/1229859341054775326

[thorny sky]

its not a bug though, its just stupidity from the devs side of things

[agile mason]

You have already submitted feedback about it i have already upvoted it

[thorny sky]

thanks

[toxic sundial]

It keeps happening to me, too. The workaround is not to click on the X to close the report, but to click outside the report to close it. No, I have not submitted a bug report, the way the game behaves and how many buggy things we deal with, that would require at least a part time job.

[sly thicket]

this putrid tide targeting issue is annoying yo

[buoyant brook]

yes its is, its been reported by several people already, and submitted for feedback as well, https://discord.com/channels/555639568053829632/1110345161323585606 you can upvote it here and i would recommend also filing an in game bug report so that the devs know everyone is having this issue.

[void jungle]

Is anyone else having issues doing pet Intel. I send and then mail comes back as target missing

[buoyant brook]

Have you attempted to restart the game?

[buoyant brook]

sounds like a glitch, i did my pet intel fine without issues, i would advise that once you have restarted if that doesn't fix the issue then file a bug report in game. I hope this helps.

[void jungle]

Yeah I did a bug report but I did finally get it to work

[buoyant brook]

Fabulous i am glad you were able to get it going.

should you need assistance in the future please don't hesitate to reach out.

[thorny sky]

speed up page is broken

[wanton sinew]

Hello! Did you try to restart your game and see if this works ? I saw other player saying that after restarting the game this page is working. If the problem persists, you can try repair your game (but remember to check if your account is linked with funplus).

[thorny sky]

no i didnt want to waste time due to having the construction skill buff timer already counting down, i just clicked other buildings and went back and it fixed itself

[alpine frigate]

Do not use Quick Use

Just use manual amount rss

[thorny sky]

i didnt need to use rss

[lavish blaze]

anyone else got this ?

Game losses connection when i try to claim

[modest forge]

It seems no problem to me. Maybe a coincidence?

[tawdry oxide]

Workaround for me was clicking beside the report instead of closing it

[thick palm]

what's wrong with your servers?

[karmic sundial]

Hi Max, what state are you in? For me speeds are working but seems that you are not the first one reporting that issue

[karmic sundial]

@thick palm seems like reentry works, however please report that in game and later on using the discord bot

[lavish blaze]

Don't speed up. You don't have RSS for next upgrade

[thick palm]

I didn't ask what I had and what I didn't have... I asked what is wrong with the servers and why the menu is not loading...

[lavish blaze]

Servers running on potatoes, that's what's wrong

[thick palm]

there is no such error on the phone

[lavish blaze]

But seriously. You restarted the game ? It usually helps for me

[thick palm]

error correction has not yielded results

and I'm too lazy to report a problem

Because it's going to take a long time.

[lavish blaze]

That's why we have mods

[karmic sundial]

I can do that for you but I will still need you to so that IG

[weak coral]

Today the game froze completely after clicking a random button, for the first time after playing for 8 months straight.
Not reproducible. It's getting worse

[cyan bough]

Hey Habe, i think it's just a one time glitch if it didn't happen again but you can still report it incase it affects more players through in-game tickets and use the ticket number to report it further here #🐞︱bug-reporting-bot

[late surge]

Log in issue again? Hanging at "chief data"?

[cyan bough]

Hey it's totally normal for me and it doesn't freeze when i open my chief data, however if this problem is persistent please report it through in game tickets

[thorny sky]

today i had a weird bug where i clicked on the colluseum and it popped up a message saying game needs to update to use this feature 😂

[frank otter]

This usually happens when there’s an update available. Being manual or a hot fix.
If it’s repeats after all applied, I’d recommend submitting a #🐞︱bug-reporting-bot

[viral breach]

Hi all! So i managed to migrate from Doomsday Shelter to SoS: Tombie War. Only kickback, that the ground of my settlement displays in all black (obv. lack of texture). Tried repair > no change. Restarted phone > no change. Any idea?

[worthy tree]

Hello. A similar issue is walking around... Please open an in-game ticket to CS using the alternative menu if you haven't done so yet, and then you can post a report on our server #🐞︱bug-reporting-bot , so we can forward it, and so players with the same issue can upvote

[viral breach]

Thank you. Will do🫡

[weak coral]

Btw, is there a difference to choosing bug report from the alternative menu compared to selecting the bug report button at the front page directly?

[worthy tree]

Of course, the button from the main page also works and is suitable for sending reports, but the difference is that this form is for automatic collection of reports, and in the alternative menu you get a response from people, who can suggest a solution to the problem if this solution is found, or still collect reports and send it to the technical team if there is no solution yet

[weak coral]

Interesting🤔 I never got an individual response for general bugs not related to events filed via the alternative menu though.

[worthy tree]

There is a section in the alternative menu that is the same form of automatic collection, maybe you sent the report there (usually, if a person answers, then they give you a name, but nevertheless, I hope that even with the general answers your issues were eventually fixed)

[weak coral]

Thank you

[native sail]

hello,Can I transfer an account from Survival Rush to State of Survival?

[worthy tree]

Hello, I don't think so, unfortunately. If you have started playing recently, I recommend creating an account in the original version (State of Survival: Zombie War)

[blazing agate]

no don't

if you do you will need to max monkey

and trex

and 2 aircraft

also 1 helicopter

with all that need to max formation system

then you will need max gems ( energy units)

and now you need max pets

dog eagle etc

and HQ p15

[lavish blaze]

T12

[blazing agate]

and T12 yes

[lavish blaze]

Don't forget tempest arms

[blazing agate]

thanks almost forgot it because there many things

and plasma research

[lavish blaze]

Cars

[blazing agate]

and the bad rewards you get for waste your time in sos

they are bad on update rewards

bunker rewards still same since million years

let's back to what you need upgrade if made acc

there is vehicles

and there 6 more coming

soon

think I missed something

oh yes you need max heroes every 3 months

chief gear and badges

and need max collector

which mean will need ton of HQ skins

so now you get all the info which need if started playing sos hope that's help

good luck

still there more tho

[lavish blaze]

You missed the million bugs we get FOR FREE

[crimson surge]

Still no progress on the white screen of death?

[fallen yarrow]

Hello sledge when do you get this white screen ?

Please try the button “ repair the game “ and if that doesn’t works uninstall the game and install it again after making you all your accounts have a bind

[icy cobalt]

how do you open the game on steam? it is not opening for me

[boreal cradle]

Hello, have not really played SOS on steam, but since you using a pc a prosume, I suggest downloading the pc version of SOS which plays well too. But I'll try to get info for you on steam SOS gameplay

[icy cobalt]

I just wanted to give it a try and saw that it doesn’t open

[boreal cradle]

Oh OK I understand

[crimson surge]

No single action, just when you move from one thing to another - for example from the wilderness to the settlement.

I repaired last week and it didn't change anything. You can't even close the white screen of death as the window won't close (on pc client). You have to kill the whole app process.

It happens several times a day.

There is also another bug, when constructing a building, if you are short of resources and use their new feature to get it from crates in your inventory. If you use this feature then if you try to speedup the construction the speedup window is empty. Closing the window and reopening does not fix it you have to reload the game and make sure you do not use this method of extracting the resource.

If you avoid the new feature and work your way to the old auto feature then the speedups still appear.

They really made a dogs dinner of the last patch

And I am even surprised they did not address how badly the Putrid Tide played this time. Somehow they managed to degrade the experience for the final time around.

I guess since it is the last one they had enough spending time on it 😄

[proud charm]

Hello MODs! The contents of these crates obtained from the alliance store have changed this week. May I know why?

I found a published feedback about this, whoever wants can vote: #📋︱feedback-reporting message

[stone gale]

Considering its now the only source of those, removing serum ensures we never get to level the companion ever again unless we buy it

[pulsar sleet]

I can only single drop resources. The game will not let me do multiple.

[buoyant brook]

Many people are facing this issue but feeback has been reported on it https://discord.com/channels/555639568053829632/1110345161323585606 please go upvote so the devs know we want it back.

[hard blade]

If you still need help dm me I figured it out before

[thorny sky]

They expect everyone to have a max level behemoth, to convert the serum to exp chips for the companion

[tight steeple]

Is anyone else having trouble finding teammates settlements? Used to be i could click on their name, view settlement, go back to the wilderness and it would take me to them. Now, it goes to my R5 every time. It's been like this for weeks. Complete pain to put up markers for people for accomplishments.

[zealous ridge]

I got this too, but restart solved it to me.

[twilit summit]

Under review for more than a week
I changed to hero pictures and also under review
Is there a solution to my problem?
It was an anime picture nothing out of the ordinary

[lavish blaze]

Send a message to CS. It happens sometimes, take a screen or use this and tell them you have been waiting a week and they will ask you to send them the profile pic you want and change it for you

[lavish blaze]

That was a thing?

[eternal tiger]

Sometimes review takes a bit of a longer time but in cases like this you need to contact Customer Support.
When going to Help & Support in settings write "Picture review" in the AI secretary to get the form for changing your picture. Hope this helps

[modest forge]

contact cs, I've been counter same issue 2 week ago

[eternal tiger]

Hello! It still works for me...
You can submit this in game to Customer Support and you can also do it here: #🐞︱bug-reporting-bot

[twilit summit]

Thank you all

[alpine frigate]

I will tell 1 of my funny friend in 1001

She's selfie pfp in review now 1 week

[weak coral]

@stone gale What does your down vote on the bug report about randomly triggering New Hero Located sequence mean? That it can't be? 😸

[alpine frigate]

She said no response yet

[weak coral]

Final reply from cs about the koth legion 1 problem.
No compensation given. This is frustrating.

[tight steeple]

Ok. It hasn't worked for weeks on any platform.

[tight steeple]

Thanks. I'll try again. Restart and repair haven't worked. It's been weeks. 😦

[tight steeple]

Great feature. Got to keep track of the ornery ones. *it only works for your alliance members

[lavish blaze]

Bruh you can scroll out to world map and see all the blue dots if you need to find a alliance member. I thought it was for other alliances

[tight steeple]

I'm not searching through all 100 blue dots to find someone 😂

[lavish blaze]

Kick him and see which dot is gone

[wanton sinew]

Hello, Ned.
I tried to read all the context for your problem too. I just have one question, the player that you are trying to find out is a active player ?
I am asking because this used to happen with me but when I figured out, the player asked the gov for eviction. I don’t know if it’s your case

[tight steeple]

Yes, he's active. All of them are. I tried on several players over the past 2 weeks. Not evicted or ported even. They could be sitting right in the hive and the "search" doesn't find them.

[weak coral]

Had that problem as well like 2 weeks ago. But somehow it worked again for me a couple of days later.

[wanton sinew]

Ok I understood now! I was just wondering if it was the case about the eviction

[tight steeple]

Thanks! At least I'm not imagining this 😂 I'll just wait for the next fix/update I guess.

[wanton sinew]

You also can open one ticket for the customer service, like my lovely co-mod said

[tight steeple]

I wish!! thank you for trying to help. It's like the standard... have you turned it off and back on again that I have to tell people about their computers. Most of the time it works. 😂

[tight steeple]

Yeah, I'll skip. Mostly blanket responses then a closed ticket from them. I'm still waiting on tower fixes from AD centers. They just close my tickets.

[brave bluff]

If I do that (clickling on an alliance members info to find their settlement thing) it takes me to my other accounts settlement in a different state🤣

[wanton sinew]

I understand sometimes can be frustrating. When you open a ticket in game, you also can submit the ticket here. If you want to try one more time, I will happily assist you here

[wanton sinew]

This happened to me one time
I closed the game and when I opened it was working fine again 😃

[tight steeple]

Maybe it's a new feature to make new friends in different lands. 😂😂

[tight steeple]

No thanks. They will ignore it or tell me it's my own problem. I'm not special so I get textbook answers.

[brave bluff]

I've tried it a few times and it still does it. I just accept all these random bugs nowadays 😅

[wanton sinew]

I am really sorry you feel that way. If you change your mind or if I can assist you with anything else, you can tag me or send me a dm, and I will do my best to help

[tight steeple]

Thank you! I appreciate it.

[heavy turtle]

Anyone having issues with the SoS Fortress app (the one used for FF registration)?

[stone gale]

New hero located sequence existed since the beginning, it just means you get 10 fragments instead of 1. If you had a lot more recently it just mean you got a lucky rng, for useless items. I do not see it as a bug, it is a feature that was there for a long long time.

[weak coral]

I had it once for each hero that can be found there if they were actually new, as it should be. Never since until last update.
And if you look at the screenshot closely, you can see that the sequence is bugged quite a lot.

[weak coral]

Has this been reported yet?

[boreal cradle]

Hello, I don't believe it has been brought forward let me check .Is the no change even after a game restart and also try a game repair if no change then log in the visual bug error

[boreal cradle]

Hello can you describe what is the issue

[weak coral]

That's why I never did a repair before to right now. It's a 4Gb download at once and at the current rate, it will take until tomorrow. That can't be the best option there is.
Thank you though. I know it's just the standard procedure from the developer you pass on.

[heavy turtle]

Try to do the /reset command and get this... repeatedly

[boreal cradle]

Yeah I understand, sometimes this visual errors do sort themselves, also toggle in the settings see if the is no change and clear cache of your system

[boreal cradle]

OK Let me get info on it,

[boreal cradle]

Which server are you using the bot on

[normal vector]

Can someone explain this.
Im on the right. My stats are on the right.
Chris - chukon
Michaelangelo - evelyn
Raphael - carlos
All 3 resonated are resilience preferred style
All 3 are resilience heroes
It says they get a damage bonus against berserk style heroes, but I'm not using any, so are they actually not getting a buff, or is the game still giving them a buff 🤷 if they're not getting a buff, why show it in the report 🤷

[heavy turtle]

Two of them actually... state 587 and state 865

[ebon sinew]

You get that bonus if the enemy has berserk heroes

And the bonus against resilience, most likely from a TA

So maybe the enemy has all 3 kinds of heroes styles... Sorry not sure about that cause i don't have those heroes yet...

[boreal cradle]

It falls under your Alliance discord Channel, ask the one who invited You to check if they having the same issue. The problem myb be with the Set commands

[normal vector]

I know it's from TA.
Just because it says against berserk, is it really only against berserk or is it being applied regardless 🤷

[ebon sinew]

If the enemy has at least 1 berserk hero it gets applied

If not, most likely it won't have any effect...

Like i said I'm not sure cause i don't have those heroes yet and i don't know for sure their styles... Sorry I can't be more helpful 🙈🙈🙈🙈🙈

But if you have all 3 resilience and it shows the enemy has bonus against berserk, i guess it gets applied... Not sure how though 😅😅😅😅

Sos logic 🙈🙈🙈🙈🙈

I honestly don't put much faith in the accuracy of the reports...

[static mirage]

Anyone having issues loading game saved to game centre? It’s asking me to log in and then doesn’t go any further. If I press cancel it then won’t allow me to choose that option so I can’t get onto my game and am currently stuck on my alt

[graceful sentinel]

Yup ain’t working, trying to switch accounts but nothing happening, neither gamecentre nor apple login

[static mirage]

I just noticed I can’t log into my iCloud so maybe it’s an iPhone issue. Always something 😬

[ancient cosmos]

It just popped up on system status. So they know.

[static mirage]

Oh really? Well i hope it’s fixed fast

[agile mason]

Have you enabled two factor authentication for your Game center account?

[static mirage]

I’m not sure tbh, but it seems like it’s an iPhone issue that’s affecting sos

[agile mason]

Logout of your apple id and refresh your iphone than try login again and see if it works make sure your iOS is updated see if it works

[static mirage]

None of that works

[agile mason]

Game center is having some problem currently i hope it will get fixed soon

But try it one more time see if it works log out of apple id as well as your game center account than login again and restart game

[static mirage]

I’m not logged into my iCloud currently and it won’t let me log in either, it’s prompting me for passwords in my settings but won’t load properly so it’s clearly an iPhone support issue. Hopefully they fix it fast as my game is binded to my game centre

[agile mason]

You can try clearing your iphone ram if it’s slow and laggy go to settings turn on assistive touch press volume up and volume down button than long press power button for 30 seconds when you get power off screen press the bottom option in assistive touch window it will clear your iphone ram and it won’t be laggy

[quaint meadow]

So are they just not gonna fix putrid tide?

[wanton sinew]

Hello! Is the problem you are facing similar to this?

#🐞︱bug-reporting-bot message

[languid basin]

The pearls store is Gone ( again ) , i thought it will stay open until SOTF done .. since we need to spend some pearls for sotf points .

Why game didnt just do Merger between Pearls store & Market stalls ? So that store can always available without needed to update the game and waste our gadget memory 😹

Game also should update the Market stalls and change the oldway of purchasing stuff more easier and Efficient for us to save more time . Maybe by dividing or create a section between the stuff like speed ups , adv relocator , and other stuff .

Maybe game can adding seasonal stuff from those two weekly events ( 777, bounty blast, jungle gem ) in that “ merger store “ too

Well , theres just too many new feature in game these days , it would be great if we can purchase those stuff easily and didnt takes too much time ..

Sos player will be more Happy incase they can get some pearls instead Rss crates from unused material that game converted when an event done ..

☺️

[weak shadow]

I absolutely love this idea, hahahah i have been wondering same i was like how nice it would be to just have one store with everything there and only one type of currency to use in them….. and stays open forever……and just refreshes biweekly however have you considered making feedback report regarding your brilliant idea? If you have not yet i would urge you to make one or ask one of our lovely mods they can draft and post it for you……lets work on getting this idea to devs

Tagging as been a while since you commented

[languid basin]

Hahahahha sorry for late response 😂🤣

#📋︱feedback-reporting message its already submit by the help of @icy lava ♥️

[mighty crag]

Last time vs this time

Item got removed yet it still says 3400%

Why does the bundle have the same value when they clearly removed something but added nothing?

[zealous ridge]

Hey, please upvote #📋︱feedback-reporting message

[zealous ridge]

Well…

[lavish blaze]

It's in the bargain bash event now

[swift root]

Hi. perhaps: did the hero associated with them have a storm artifact with those features?

[mighty crag]

It always was there

[lavish blaze]

First time I noticed

[next atlas]

[weak coral]

I think the answer is no #🐞︱bug-reporting-bot message

[swift root]

Goodmorning. Anyone notice that in the alliance chat the assults didn't be present more than 5 minutes? they desappered after few minutes. 🧐 🤔

some of us use the assaults to take informations on heroes, weapons etc... is this a social chatting or a war game?

[weak coral]

That was recently introduced it seems. And many welcome it as it reduces clutter due to trap for example. Reports still can be shared manually if needed.

[swift root]

ask all the reports could be better than to read them when they need? sometimes, when the game is slow, they are read with calmy to try to better understand the functionality of some things. in my opinion it's a change that could have been spared. they've already increased the chatter enough.

[tardy anvil]

Hi, I know how usual procedure goes, but still I'd like to ask what should I do in this scenario:

I noticed something what I assume is bug at lucky cards, but I didn't take screens because I hadn't expect such thing to occur.

I hit 3x card, then 2x mulitplier and immediately after I hit grad prize card - 105 plasma, but I got only 105, not multipied. Wasn't it supposed to be 6x105?

[ebon sinew]

According to sos math you'll get only 5x multiplier 😅😅😅😅😅

[tardy anvil]

Of course, since chances to hit very same cards on that order are very tiny, I can't hit them again to make screen

[ebon sinew]

But you not getting any, it looks like a bug... 🙈🙈🙈🙈🙈

[tardy anvil]

How is that possible?
Still I should have got more than 105 ☹️

I mean, if I don't have screenshot/video, I can't "prove" it, right?

[wind kite]

Good morning. Can I DM you about this issue

[tardy anvil]

GM, Yes of course 🙂

[weak coral]

Don't miss these rewards as described in the report -> #🐞︱bug-reporting-bot message

[plain apex]

Update,,
Then I have no crafted arms?

Hero mods......

Hello

[kind lagoon]

Did you Force restart your device and game?

[plain apex]

I found all, on my phone, . I haven't fired iPad up yet. Screen shot for safety, I'll know in a bit

[grand bloom]

Hello, did this error appear today?

[plain apex]

Thinking, iPad update, restarted, cleared the issue. But thanks

[wicked mesa]

Has anyone's game on PC version been freezing up after the last update? Occasionally, while I'm playing, the screen will turn black (screenshot 1), but you can still click around fine. And when i try to go in and out of my settlement to try to "reload" the screen, the game freezes (screenshot 2).

[buoyant brook]

hello yes i am on pc and i jave had some lag situations but not the black
Screen have you done any trouble shooting yet to see if it fixes the issue?

[wicked mesa]

i uninstalled and reinstalled the game already, but it's still happening..😔

[buoyant brook]

I am sorry to hear that have you submitted a bug report in game?

[wicked mesa]

Before this update, PC version never crash/freeze...

[wicked mesa]

which option should i open the ticket under? If I submit bug report in game, it's only for collecting info, I won't get a reply....

[buoyant brook]

Click Avatar
Click Settings
Click Help and Support

Option A

Click “Bug Report” tab

Option B

Enter %% (or a random combination of words) and click send twice to bring up a new menu.
Select the category of your concern
1 - Recharge Issue (purchase concerns)
2 - Log in issues (connection)
3 - Game feature issue (visual bug, incorrect data, error pop ups, crashes & lags, etc)
4 - Account problems (account concerns)
9 - Lost items
10 - Event/game play error (regular events)
11 - Hopefest event error (seasonal events)
Select “submit form” link and complete, attaching screenshots if required.

[weary slate]

Great job. I don't know what this update was about but NOW the trucks in doomsday are invisable.. do us a favor and hire some REAL devs

[wicked mesa]

I had that too, but going out and back in usually fixed it

[wicked mesa]

hmmm...which option is more effective?? 😅

[buoyant brook]

My trucks are invisible as well that is some really great intel they have to be able to create the invisible vehicles.

I would go with option b

[weary slate]

been there done that. no help

[wicked mesa]

this update sucks!

[weary slate]

they all do . they have yet to produce an update that doesn't break something that was working

[buoyant brook]

I know i think everyone has had a hard time with this one, I hope it gets better

[weary slate]

not sure how it could get worse.. but I'm sure they can manage it

[weary slate]

LOTS of lag on the PC and game crashes that lock up the PC and force a hard reboot. No black screen as yet though

[thick palm]

Where's the cat?

[wicked mesa]

I haven't had it freeze up the whole PC, but I do need to exit and fully close the PC launcher completely and re-open all my instances again when I get the black screen. Before the screen turns black, there are some tell-tale signs that it is coming though, such as transparent windows.

[ebon sinew]

Probably will be in 1 bundle soon

[boreal cradle]

So far am not xo if someone has found the cat but we are receiving it's feed in terms of the milk so hopefully as the integration of the event continues we will get it and the gold pets too. But I'll check for info on this for you

[mint ocean]

The pet crates we get daily says in description we only get the tiger, falcon and doberman
They will probably sell the cat 🤣

[visual stream]

Massive lag on event

[visual stream]

Maybe its like heros, the next three will be at a later stage and so on?

[next aurora]

Hi SyrinWolf. Yes some player already report this and still waiting to be fixed. However, you can send upvote reaction to this report #🐞︱bug-reporting-bot message

[visual stream]

Thank You

[next aurora]

You are welcome

[weak coral]

Seems like they just fixed that Putrid Tide bug. Last day is better than nothing.

[chrome pollen]

Hello ! Does anyone else have trouble with chat after last update ? I even created ticket , no result .
I am writing and it jumps to rallies or trucks coords and so the messages get lost
I also used the repairing button

[boreal cradle]

Hello, Lumi I don't believe it has been brought forward on Discord I can assist you in submitting a ticket from here as it will be forwarded, and hopefully they can get it fixed

[chrome pollen]

thank you ! in this case i will also reinstall the game ..if it's just for me .. i do talk a lot apparently ..personalized bug ? 😄

[boreal cradle]

😊OK just make sure your bind is still good before you uninstall and reinstall the game. Can I DM you for basic info so as I can do the report

[chrome pollen]

sure ..also ..it is not 1st time i am doing it as it saves a little memory on phone

[boreal cradle]

OK cool

[mint ocean]

I got the milk now where is my cat? 😂😂😂

[modest coral]

It says the resonated hero is already in the survival royale even when I delete them all I still can't alter my resonated heroes games bugged to fk

[thorny sky]

Check rr or koth

Check normal survival royal mode

[modest coral]

Have done matey I cleared both sets still says the same thing x

I can't resonate your main rider so I've just done it without the resonated hero

[left igloo]

Is here any gm who can help me with it ?

I cant reenter The alliance

[kind lagoon]

Alliance duel

[left igloo]

Yeah but makes no sense to me since same alliance I left and try to rejoin

I didnt attend any alliance duell.

[plain apex]

Can't find her frags, potions

[supple sun]

survivor royale, march button unavailable, was stuck in building and died in fog. Anybody had this happen?

[cyan veldt]

Hello @supple sun . I have not seen this. But seems like a glitch. You can submit a ticket to customer support and open a ticket in #🐞︱bug-reporting-bot

[supple sun]

Thanks, ticket to support opened. I am not sure how to open the ticket with the bot, are there any instructions? cannot see any pinned in the channel

[lavish blaze]

On the day of alliance fights you cannot join any alliance regardless of whether you did alliance dual or not. This is to keep people from doing alliance dual in multiple alliances

[left igloo]

I get the idea behind it but its poorly programmed. Either make it not possible to leave an alliance or do it like you can only participate in 1 alliance duell

[frank otter]

The initial idea was to prevent players joining other alliances to either help them dominate in lower alliances after the deciding match and to swipe many merits easily to just return back to their previous alliance.

However you’re right it would be nice to just prevent players to participate completely if they’ve received any merits on the same day.
It would be a good idea to consider adding this idea in #📋︱feedback-reporting following the #📋︱feedback-how-to format, of course

[left igloo]

Already submitted a ticket and wrote to my GM , but no response so far. Was hoping I could get a quicker answer/solution here

So I can atleast attend Koth on Sunday

[frank otter]

I see, you shouldn’t have an issue joining after AD to my knowledge

[left igloo]

Problem is registration end before midnight, heard someone had last week that issue and could attend Koth because of it

[earnest swallow]

Saw this on PC version, had to switch to IPad

[zinc sentinel]

Hi there, any mod?

[karmic sundial]

Hi

[zinc sentinel]

Hi there, how are you?

Wonder if you could help me in a pickle

Please and ty

[karmic sundial]

Sure, pickles are terrific

Hit me up!

[zinc sentinel]

Is there a way to link and account to an email, outside the game settings?

An*

[karmic sundial]

Without being in game?

[zinc sentinel]

Yes

[karmic sundial]

I need to check it, but I highly doubt without any binding (FunPlus/google etcetera)

[zinc sentinel]

Or conversly

I started a new game, can I get my chat back just with the ID number?

[karmic sundial]

Because bare in mind you will need to prove somehow it is your account else people would randomly bind stranger's accounts

[karmic sundial]

Ok let's go couple of steps back

You had an account that was no bound, you lost access to it and started new one?

[zinc sentinel]

My smartphone crashed and account was not binded

I have it on pc, but everytime I try Access settings Google play crashes on me

Im going nuts here

[karmic sundial]

Deep breaths first and foremost!

Do you have that account ID? Did you do have any proof of purchases in that account?

[zinc sentinel]

State 1325

[karmic sundial]

Don't share it please!

I would suggest binding your PC account to a FunPlus one

Via the game on your computer

[zinc sentinel]

Not without being able to Open game settings

It crashes pronto

[karmic sundial]

Does it crash when opening the settings or when opening google play?

[zinc sentinel]

When opening settings

Or trying to locate a new hero

[karmic sundial]

Let me search around for possible solutions!

Can you access customer service in game?

[zinc sentinel]

Sec

Not through settings

[karmic sundial]

One moment please!

[zinc sentinel]

I can

Trying to reach amalone

No reply

[karmic sundial]

I think you tried tk contact a mod IG, not what I meant, no worries, might have a solution but need to confirm it first

[zinc sentinel]

Tyvm

[karmic sundial]

Yes that is contacting a moderator in game, not customer service. All good!

I shall dm you to try to get more information

[zinc sentinel]

Ty

[whole gazelle]

You found the Undefeated one

[leaden carbon]

Failed to login with FB account.

😑

[agile mason]

Hi did you change your fb password recently?

[leaden carbon]

I never change

[steep scaffold]

Same here

[steep scaffold]

Mod, any idea when this will be resolved? It's been happening all week and seems no fix or suggestions yet

[deep umbra]

Cant login through facebook I did bind a funplus to my acct but I forgot the email. Anyway to recover what it is?

[modest forge]

Reeee Facebook error.....

[stoic ibex]

You dont have that on your email app? I havent seen way to recover that way on game.

Have any of you made ticket in game about this login issue? If yes, could you please do report in here as well at #🐞︱bug-reporting-bot

[modest forge]

Hopefully I have it logged into my PC... I will check later ...

[stoic ibex]

I would recommend to do bind in multible platforms and save that info somewhere so when you have this kind of problems you can use other binds.

Sadly these login issues keep coming time to time.

[deep umbra]

its bound on my pc at home just havent had to login to my pc in a while. wanted to add it onto my phone since Im not home right now

[modest forge]

Yeah I just went through my million of Gmail accounts and found id linked that way too

[stoic ibex]

Well if you can get in to your account with PC you can check bind info from your account. Its not showing full email but maybe enough so you will remember full email.

[stoic ibex]

Thats good! I'm happy to hear you got in

[ebon cradle]

Another with Facebook login error

[agile mason]

I send you dm quark

[leaden carbon]

It resumes normal now. Thanks1

[agile mason]

Awesome

Was it showing error 200016 like that?

Or screen was freezing completely?

[violet herald]

Can a mod help me please. I'm unsure where to even report this. But the game refuses to allow me to join a alliance

[agile mason]

Hi it is due to bunker lock you will be able to join another alliance at reset

[violet herald]

Thank you very much. That explains why

[lavish blaze]

Alliance dual *
Bunker is Friday

[violet herald]

😂🤣😂 it's something that's stopping me that's all that matters