🐞︱bugs-discussion

[hearty sail]

You would think that, but if they actually testesd them before throwing it into the game, we wouldn't have to have all those fixes every 5 minutes, but then they might have to pay extra money

[late surge]

There's even no official announcement saying the bug is acknowledged and under fixing

[olive pond]

Every update they just manage to break new stuff....

[chilly moth]

Yeah, I missed all the bunkers and facilities today. It looks like we will be stuck for some time.

[olive pond]

There never is any communication...
Not even when the Nexus disaster happened...

[carmine ginkgo]

The devs don’t care. They don’t bother with us. Yet we still give them our hard earned money

[hearty sail]

Announcements, they would never do that, that would be admitting they are incompetent

[late surge]

yeah... Never... Many bugs before Nexus were like that...
They only put mods here😂

[carmine ginkgo]

Better be fixed before stage reset. And comp better be better than 200 bios

[scarlet hazel]

I don't know if I should happy or sad. Everytime I have issue with the game, I opened this channel and never disappointed. At least I'm not alone 🤣

[hearty sail]

Don't forget about the few hundred resources too

[chilly moth]

Yeah, with the "assistance" we always get from the support team, it will be a disaster if you are alone.

[late surge]

progress is "completed"... Lol... They think everyone is as dumb as them

[chilly moth]

Amazing support 🙄🙄🙄

[hearty sail]

They're hoping we are 😂

[agile musk]

My hopes of it being fixed by reset are dying faster than this game

[chilly moth]

🤣🤣

[hearty sail]

🤣

[tawny sand]

🤣

[hearty sail]

Glad I don't have CC/SVS tomorrow, wonder if it will be fixed by the time I have to play RR 🤔

[spiral agate]

Please continue to upvote here if experiencing login issues #🐞︱bug-reporting-bot message
I apologize for the inconvenience and hope it will be fixed soon.

[agile musk]

shakes magic 8 ball Outlook not so good

[hearty sail]

That makes me feel so much better

[woven rampart]

How many players are affected? I’ve been locked out for 12 hours. No help from support

[hearty sail]

Support, what's that

[granite sage]

177 upvotes… maybe more. Likely more 😅

[hearty sail]

I'd be willing to bet more.... much more

[agile musk]

A lot of people were told not to even try. So let's just assume they're affected too

[woven rampart]

So no one has heard anything except the standard reply we all got when reporting?

[agile musk]

Yup

[hearty sail]

The MOD pops in every now and again to post the usual dribble

[spiral agate]

Sorry all that we know is they are working on a solution. If I could fix It for you I would.

[agile musk]

Did they say they're working on it or just hoping they are?

[hearty sail]

I know, wasn't meant as a knock on you

[late surge]

even the mods do not know...

[spiral agate]

In my personal opinion not being able to log in affects the bottom line, I believe they are working on it .

[carmine ginkgo]

The mods don’t even get paid to deal with the devs 💩 and are still more helpful than the devs

[agile musk]

This makes sense 😂

[spiral agate]

Thank you we appreciate the support. I wish we could do more.

[heavy wing]

Ok at least I’m not alone I could not log in all day

And customer support is non existent

Same stupid message

[late surge]

I was a bit luckier... i am affected for 4 hours instead of 10🤣

[heavy wing]

I switched to pc hoping that helped but nope

[hearty sail]

What customer support? All they have is a program to spit out generic responses

[heavy wing]

Lmao 🙌

So frustrating

[hearty sail]

Yes it is, and they wonder why the game is dying

[woven rampart]

Should all apply for total refunds, 12 hours of no response except for generic computer reply isn’t good enough

[agile musk]

And now I've also missed trap. Biiig sigh

[late surge]

I heard people sued Tencent for their games got compensate

but Tencent are public traded company in the US market

kingsoft is not

[woven rampart]

They are selling a product not fit for purpose

[hearty sail]

Not selling it to me, I refuse to pay for a game with this many bugs

[woven rampart]

It’s a joke and the devs don’t care what so ever, whales keep spending

[spiral agate]

Please continue to upvote here if experiencing login issues #🐞︱bug-reporting-bot message I know its frustating hopefully we will get answers soon .

[woven rampart]

At least something that tells us they are fixing it

[spiral agate]

I know its not much but It is my humble opinion that they will fix it quickly as they can, it affects the bottom line so I am sure it will be addressed soon.

[late surge]

we seldom have seen any official response about bug fixing

the game has always been like this

[calm condor]

Yeah they will select one message out for thousands. Asking you to follow guide step by step, that makes you feel like a dumb idiot. And when you snap they finally give you some compensation . Hoping your issue magically disappeared

[hearty sail]

Compensation, I guess you can call it that

[hearty sail]

Almost reset, look I can log in.......noooootttt

Total surprise

[agile musk]

I just tried too 😂

[lavish quiver]

11,5hrs…

[hearty sail]

Ouch, only 7 for me

[lavish quiver]

Still enough, that shouldn’t happen :/

[agile musk]

It's almost time for bed again. What a productive day in game.

[lavish quiver]

I have hopes for reset 🥹

[agile musk]

Hahahahahaha

[lavish quiver]

It’s 2am for me :/

[late surge]

forget about this and have a nice sleep

[lavish quiver]

I don’t want to lose my day streak or I vomit

[frozen wren]

I don’t want to lose my login streak

[agile musk]

Saaaamme

[late surge]

don't let the stupid game and dumb devs affect your mood

[hearty sail]

I'm not gonna hold my breath that it'll be fixed by my RR times, after all it is the weekend 🙄

[lavish quiver]

But I put so much heart in this acc and time and days of logging in 😅

Will get a sorry and 200 skin tickets whoop

[agile musk]

Not fixed by reset

[coarse furnace]

Same issue😭

[hearty sail]

Lol, that's how most of us feel, I missed bunkers, and my crates from all the tasks, not to mention all the supply rush I was trying to do

[lavish quiver]

And rain of riches

[hearty sail]

Yeah that too

[lavish quiver]

Yes kinda everything for that day

[agile musk]

And trap

[agile mason]

Hi it is reported here #🐞︱bug-reporting-bot message you can upvote it thanks

[hearty sail]

Yep, and we'll get compensation that a level 10 hq would get to help ease the pain of their incompetence

[spark ravine]

As of 1 hour ago, I cannot log in either. And yes I've upvoted the post and sent a useless bug report to receive that useless badly written step by step guide to "fix" it. 🙄

[hearty sail]

Did you follow the step by step guide to the letter like it says 🤣🤣

[agile musk]

My patience is waning. 12 hours and not even an acknowledgement of a problem. (Not you, devs). Just venting at this point. Saberlot "went to bed" about 11 hours ago. Like seriously....this is crap. Don't we put up with enough bugs and STILL play every dang day? Grrrr

[spark ravine]

I stopped reading and closed it when I saw the first spelling error🤣

[coarse furnace]

Factros?

[spark ravine]

And those steps that start with "Kindly....". Scammers use this wording, so will it direct me to call a number and pretend to be sos support and get me to buy gift cards to send them? 🤣

[late surge]

yes... no official acknowledgement... though we know it's always like this, still annoying

[lavish quiver]

Was a bug ever that bad which keeps you 11+hrs from playing?

[heavy wing]

I was hoping reset will resolve it

[tribal timber]

100k diamonds as compensation 🤭

[hearty sail]

I gave up hope on these clowns getting it fixed, still hoping it'll be fixed by RR time

[lavish quiver]

Yes that’s why I am still up 😒

[heavy wing]

Same

[barren stag]

What’s wrong with this pile of a game now?

Stuck here

[hearty sail]

Welcome to the club, some have been waiting for 12+ hours

[barren stag]

I messaged my GM

[agile musk]

Can you message your GM for me too? Lol

[barren stag]

She probably won’t answer, I yell at her a lot

I’ll let you know the results when I get them

[bitter prairie]

Have you ever not yelled at her?

[heavy wave]

She must have something to compensate 😂😂😂

[barren stag]

She never answered when I told her I wanted all my money back from the last two years 🤣

[granite iron]

All hope is lost

I have the exact same issue :/

The bug report says iOS platform but I am having the same issues with Android as well

[barren stag]

Maybe I can finally uninstall this pos

[granite iron]

I was just trying to pop a supply hub lol

so much for being greedy

[hearty sail]

They better pony up some good stuff for compensation, with this big of a f up

[mortal osprey]

Same here🤣

[barren stag]

3 biocaps and 27 skin tickets

That’s the best I can do

[hearty sail]

Sounds about right, but ya forgot the 100 resources 🤣

[mortal osprey]

Awfully generous there Rick😂

[molten pulsar]

I just want to buy alt alliance back again 😂

[agile musk]

My "settlement needs me"

[granite iron]

It's going to have to wait a little bit longer, nobody is getting dinner tonight!

[agile musk]

By the time they have it fixed, our troops will have all turned into cannibals and we will have like 4 grunts left

[granite iron]

Lawl

[hearty sail]

Dinner hell, mine are gettin cabin fever, I told them the covid lockdown was over

[granite iron]

There is always gorilla and dino meat

[hearty sail]

I'm still tryin to get my troops healed from SvS last week so I can have them for RR, and this ain't helpin

[granite iron]

They want you to buy speedups

[dense oriole]

Without to let us logging in, there will be no buying speedups at all lol

[hearty sail]

🤣🤣🤣🤣🤣🤣
Like I'd buy anything after this f up

[granite iron]

Who knows might be the hour before your RR matches

[granite iron]

We would 😂

[dense oriole]

I wasn't buying anything before... That won't change much 🙈

[hearty sail]

Same but definitely wouldn't buy now

[granite iron]

I no longer get the luxury of being super low spender or f2p 😔

[hearty sail]

My one alliance has enough big spenders, I just tag along

[granite iron]

I wish :/

[hearty sail]

Our R5 took a day to go from maxed p13 to maxed p15 had to wait for the right event to come up 🤣

[stable lodge]

It's not bug, but I believe it's the working code with wrong result of display. Fix or no, no problem.

[jade gazelle]

anyone getting any information about a fix for this lockout bug?

[agile musk]

Nope

[tribal timber]

Ok. Time to quit

[lyric harbor]

I’m going to 🤮 if I can’t get back in to my main 😭

[hearty sail]

You know about as much as we do, and I think them too......nothin

[woven rampart]

Have they every messed it up for this long? Think it is time to quit

[hearty sail]

Not that I know of

[woven rampart]

Especially when they have told us nothing, not even acknowledged there is a problem

[hearty sail]

Supposedly the devs are working on it, but I think the big problem is they have to find someone who can understand what they did

[late surge]

why there are four down vote on this bug?

[hearty sail]

No idea, confused people maybe

[woven rampart]

How do you know this?

[hearty sail]

The MODs have said they have escalated the problem to the devs, so only assuming they're working on it

[woven rampart]

😐 not sure I believe anything we are told anymore …..

[hearty sail]

Me either, I take everything they say with a grain of salt

[woven rampart]

Anyone had a reply from their GMs?

[barren stag]

Talking to mine now

[hearty sail]

Nope

[late surge]

there's chance that devs are not working on a fix... after all, not all accounts are affected, and probably no whales are affected

[woven rampart]

That’s what I am thinking too

[jade gazelle]

My VIP rep has responded and said they are working on it, and they have been pushing 11MB updates, I think im their guinea pig

[late surge]

good to know... thanks

[jade gazelle]

Its all platforms, PC android and iOS

[lyric harbor]

This shouldn’t even be a thing. It is rediculous

[hearty sail]

11MB of updates 🥺 sure wish they'd test these damn updates than being greedy and shoving them out to us and then having to do 500 fixes in a week

[barren stag]

I’m making friends

[jade gazelle]

we have the same rep

[lyric harbor]

My lock out didn’t start at update it started for no reason 7 hours ago. Has this been going on since update?

[woven rampart]

Been over 15 hrs for me

[granite iron]

I updated after the fact

Hadn't updated until then

[barren stag]

I guess it depends on your definition of a whale? I don’t think I’m one, but I’ve spent a significant amount

[jade gazelle]

She told me earlier this week all this technical stuff about enlistment, and I said why dont we have that visible on our end. She was like ill give you a care package lol

[hearty sail]

Sounds like at this point they're throwing 💩 against the wall to see what sticks, smh

[lyric harbor]

Ffs

[jade gazelle]

Thank goodness I transferred before this, or id be zeroed by now

I want to know what they did to mess this up so much

like how

[lyric harbor]

And only so few people are locked out?

[hearty sail]

We all do, but I'm guessing they don't even know

[jade gazelle]

so, some people can switch and not get locked

[lyric harbor]

I know many with multiple accounts. I am guessing one server with disgruntled employee with limited access

[misty fable]

Still no fix. 16 hrs stuck out of game yayy

[lyric harbor]

I can play all my other accounts. Lost access to my money main

After spending loads on Dice.

Interesting 🤔

[barren stag]

Dice is a rip off

[lyric harbor]

I know but I want my wings

[jade gazelle]

I dont even think 100 will be enough upgrades in my state

[lyric harbor]

I started, played wise, saved my dice, would be a shame if I can’t get back in

[barren stag]

I want a new set, but it’s unrealistic

[woven rampart]

Maybe they are doing nothing and hope we stop complaining and go away 😬

[lyric harbor]

20 bios and a coin or speedup won’t make up for this chit 😂😂

[jade gazelle]

So my friend in 961 could switch no problem

[hearty sail]

I want a lot of thing, starting with a game that WORKS

[barren stag]

I want my money back

I’ll go buy a cabin on a lake and you’ll never hear from the melon man again

[late surge]

I am just sarcastic... no offending😂

[lyric harbor]

Samsies

[jade gazelle]

so is everyone affected VIP members?

I wonder if its that

[hearty sail]

I'm not

[jade gazelle]

well thats the extent of my troubleshooting ability

I told my VIP rep I better not lose out on my 1 gold frag for not being able to play PoW lol

[lyric harbor]

No

[jade gazelle]

is your mini same state or other?

[lyric harbor]

Not just VIP

[toxic crag]

I haven't been able to access the game since yesterday. 😖

[granite iron]

i just want more ppl to get affected by the bug

[lyric harbor]

#🐞︱bug-reporting-bot message

Everyone needs to upvote that is affected

[granite iron]

only 230

[late surge]

will miss another 80 stanima supply😭

[lyric harbor]

It can’t just be 230 people 😂😂

[granite iron]

we need to x 7 or 8

[lyric harbor]

Share the link in all your game DC’s more are affected I am sure

[granite iron]

there are probably quite a few who dont even use SoS discord as well

[lyric harbor]

Facts

[late surge]

many don't use dc

[granite iron]

they use LINE!

[barren stag]

So you’re the melon man too? This is awkward

[granite iron]

man have melons?

[jade gazelle]

My VIP rep went silent

[barren stag]

I bet this is punishment for me losing my marbles on them about nexus

Same Ryan

Maybe she quit

[jade gazelle]

Maybe there is no devs its just a bunch of wish.com AI

[late surge]

possibly

but not ai... no intelligence at all

[granite iron]

we need those GMs to get on the case too

[late surge]

AD - automatic dumbness

[barren stag]

The last reaction to the message I sent was the 🥹 emoji

[granite iron]

Buy the devs a donut or a pizza, it might make this process go faster

[woven rampart]

GMs were never any use

[barren stag]

They’re some use. They can put my pfp back up after someone reports it

[hearty sail]

No it won't it'll just distract them like shiny things do

[jade gazelle]

I found out that the AI that does the CS bans doesnt like the word balls

[hearty sail]

Smh, I can get on my big account but not my smaller ones that need the help

[lyric harbor]

If you have everyone share the link we will get more upvotes. The more upvotes the faster they will fix

I hope

[lyric harbor]

I can’t get into my big account

[hearty sail]

Now that's just wishful thinking

[lyric harbor]

Just the alts

[woven rampart]

I would say they don’t know how to fix it

[lyric harbor]

Yep

[jade gazelle]

some people will miss transfer event if they dont fix it

at least in my state group

[woven rampart]

When does transfer event finish?

[jade gazelle]

at reset

[hearty sail]

Think the devs care 🤣

[lyric harbor]

They will when a lot of us spenders stop spending

They already have lost millions over the last few years

[lavish blaze]

No

[jade gazelle]

We lose a big spender every couple days and they dont do anything

[lyric harbor]

Don’t argue and do it because I love you. Thanks 😊

[jade gazelle]

well, with cross state transfer 1040 came down so now we have a bunch

[woven rampart]

They don’t care, they made their money, they are just getting what they can now till they close the game

[lavish blaze]

Look up how much SOS made per year over the last 2 years. It'll say enough

[jade gazelle]

Essentially its a sunk cost fallacy at this point

[hearty sail]

Couldn't imagine why with so many geniuses working there

[lyric harbor]

I work for a global software company. This stuff never happens 😂😂

[hearty sail]

I'm sure y'all probably hire people that know what they're doing

[lyric harbor]

You could argue software is different from Game development. But it’s NOT 😂😂

Funplus my Azzzzzzzzz

[thorn siren]

Keep in mind that channel is for bug discussion only , you can chat in https://discord.com/channels/555639568053829632/925533851005112330 for general chatter or submit feedback in https://discord.com/channels/555639568053829632/1110345161323585606 if you have any feedback regarding the game. Thank you

[hearty sail]

Fun plus, I call them unfun plus cause that's what it's been since they took over

[lyric harbor]

Thanks Milo. Any updates on lock out?

[thorn siren]

Unfortunately, no. We are still waiting for it too. I am ready to log back in

[hearty sail]

I'm shocked......not

[lyric harbor]

I have a question 🙋‍♀️

Maybe I move it to general?

[thorn siren]

Let's go to general

[fair tiger]

🤭🤭🤭🤭💀

[fair tiger]

I like it here 😈

[agile musk]

We would all be quiet if we could log on

Also, can they fix Intel while they're fiddling in there?

Will break something else but maybe it'll be something like ...heist

[woven rampart]

No complaints if they kill heist 😂

[agile musk]

It got worse 😂

Here's hoping that's the heist break

[lyric harbor]

We are all FUQED

Just saying

[agile musk]

How to contact Pacific Rim and tell them they made poor choices in life partner

"see I would have paid a billion dollars for a Jaeger buuuuutttt...."

[lyric harbor]

Everyone needs to share the upvote link to get the issue expedited

[woven rampart]

Not going to make any difference

[lyric harbor]

It better

[hearty sail]

1 or 1000 we will still get the same service.....virtually none

[agile musk]

Can I have my money back yet?

[lyric harbor]

I will get every dime I’ve ever spent back. That is a fact 😂😂

[hearty sail]

They should have plenty since it doesn't seem like they pay for good programmers

[agile musk]

Or for customer service

They seem to pay their FB person tho

[lyric harbor]

They have plenty

We are paying for the CEO’s Yacht excursion right now

[agile musk]

Right now I'm paying for nothing 😂

[hearty sail]

Bet it works better than their game does

[lyric harbor]

Well not now 😂😂

[agile musk]

We should get hired on the yacht...see how well we do in making sure it's fun haha

[proud island]

Have u ever thought of getting a therapist? might be useful to cure some your wonderful personality

[lyric harbor]

I need to go to bed. Fuq this chit

[agile musk]

Me too. Maybe it'll get fixed at 06:30

[hearty sail]

🤣🤣🤣

It might be since you didn't specify a day

[agile musk]

That was month and year 😂

[hearty sail]

Ok, going to bed, hoping for the best but expecting the worst

[lyric harbor]

Let them fuq around and find out 😂😂 Night all 😘

[thorn siren]

Goodnight all

[lucid panther]

I don't think they realise that if we're forced to go cold turkey, our addiction might be cured.

[tribal timber]

A friend of mine is actually uninstalled the game. Maybe she just had enough of this

[lucid panther]

I'm getting closer with every thing they mess up.

[chilly moth]

And still 😒😒😒

They auto-close the tickets

With same reply

[woven rampart]

Same with me

They haven’t even acknowledged there is a problem

[plush star]

This is futile, return our money funplus

[woven rampart]

So can only assume they are also not doing anything to fix it

[chilly moth]

Exactly

[plush star]

I have deleted and reinstalled the application 5 times but it's useless

[woven rampart]

I’m about to delete it for good 😬

[plush star]

Report to costumers service do nothing

🤣🤣

[onyx karma]

I have the same problem since yesterday evening, on two accounts😭😭😭

[woven rampart]

Not getting a cent more out of me 🤣

[plush star]

Dev will give you some plasma as an apology 😂

[granite sage]

Me too 😩

[chilly moth]

And 500 biocaps 🤣🤣🤣

#🐞︱bug-reporting-bot message

260 people and counting

[hazy hazel]

And me😭😭😭 two accounts working, and two not😩

[tired coyote]

Mines hung up on this screen

[chilly moth]

All the same @tired coyote

[rancid flower]

[misty fable]

Same girl same. 19 hrs and counting

[woven rampart]

They aren’t going to fix it and have even stopped me being able to report login problems 🙄

[chilly moth]

🤬

[misty fable]

I tried all the trouble shootings again this morning. Still no help

[lucid panther]

How long has this affected everyone?

[rancid flower]

Way too long

[tired coyote]

If they aren’t gonna fix it they need to refund all of our money we’ve spent

[rancid flower]

All got the problem after trying to change ingame accounts?

[misty fable]

Yep

[tired coyote]

Yes

[misty fable]

I was the first to report it

19 hrs ago

[tired coyote]

And mine it linked to fun plus as well

[next aurora]

Hi Chief, have you try to report? Some player already report this and you can send upvote reaction in here
#🐞︱bug-reporting-bot message

[misty fable]

It was me 😂

[tired coyote]

Yes I sent in three tickets

[timber brook]

Another way to escalate is talk to your VIP gm

[misty fable]

They are no help

[tired coyote]

Can’t mods help somehow

[next aurora]

Nice, hope the issue will fixed soon

[rancid flower]

It’s taking way too long

[timber brook]

If they ask for profile SS and haven't got one what is next to prove the account

[misty fable]

That’s what she said

Jk jk

[next aurora]

The issue has been reported and we still waiting for the next information

[rancid flower]

Don’t make that complaint often

[misty fable]

Player id

[timber brook]

Ty shahzy thought it might be but gave extra info too

[granite latch]

can someone explain why we have another infantry hero as capsule reward in sof and svs?

[timber brook]

3 new heroes coming

[misty fable]

Is that homelander

[granite latch]

the previous migo they gave control infantry and control hunter, they should at least give control rider as well.

[timber brook]

It's their game they do what they want it seems

[rancid flower]

Don’t tease us by logging in

[misty fable]

Is there a rider berserk?

[late surge]

we shall call for a riot🤣

[late surge]

it does not matter... most capsules are for all three types

[lucid panther]

Last time it happened it was days without login.

[late surge]

like ray place... only very few rewards are type-specific

[misty fable]

😭

So I will lose sotf too

Greatttt

[lucid panther]

RR, SOTF, intel for plasma, the dice event. But hey! We will get 300 bios and some maps that EVERYONE will get, whether they're affected or not🙄

[ashen olive]

Yep

[late surge]

what? this is not the first time?

[late surge]

no... i didn't change account... just switch characters

[rancid flower]

Yes that’s what i meant sorry

[lucid panther]

Different last time, login problem related to one specific binding.

But took 3-4 days from memory, to fix it.

And compensation went to everyone equally.

[late surge]

most of my accounts (12+) are on pc client and they are fine
my main on ios is fine
my alt on Android is broken

[lucid panther]

I'll try my PC when I've more time.

So far tried 3 different phones, including one with the game still without update.

[misty fable]

Pc is same thing

I tried it all guys lol desperation has got to me. I emailed even their customer service email

No response for 9 hrs from email either

[late surge]

it is account specific... platform doesn't matter.

if an account is not affected, it runs on any platform. if it is affected, none platform works

[lucid panther]

So a server side screw up.

[misty fable]

Is it just some patch they need to install? Why is it so difficult for them

[timber brook]

Meanwhile back at the bat cave springs to mind

[misty fable]

My name is “Daddy Batman” in game so I wish I could

[flint eagle]

Not fixed yet? I want to switch characters

[pine jewel]

Why are game administrators so uninterested in bugs?

[flint eagle]

Only interested in money😌

[chilly moth]

It's a polite way of telling you that it's time for you to quit the game.

[ashen olive]

Test iOS android and pc

[lavish quiver]

You remember you got a good compensation for it? And what about the daily log in streak? I’m waiting for 18hrs now and I’m really really mad

[late surge]

12 hours for me and i am already very mad

[wintry yacht]

Our lives would be so much easier if they would just turn of the servers and never turn it on again.

[lavish blaze]

you can just delete the game and never open it again too

[misty fable]

I dont have the strength for it

[civic sail]

https://discord.com/channels/555639568053829632/1263066991300968530

[jade terrace]

Thanks Menora!

[civic sail]

It's a pleasure to hit someone in the morning

[timber brook]

I think my tomatoes have gone rotten been out the the settlement too long🤣

[modest forge]

…and all troops starve 🤪

[cosmic zealot]

Who is ready to get compensation of 100 bios and 100k tomatoes ?? 🤭🤭

[misty fable]

Little Better to Switch the tomatoes and bios

[nocturne jewel]

Hello guys I am here again
I'm so sorry for the frustrations you got with this Hopefully this one gets better today.

[misty fable]

Will be 24 hrs for me soon

[lavish quiver]

Did the devs say anything? A sorry or something would be at least a first step 🥹

[lavish quiver]

Yea I’m about to lose my daily streak aswell

[nimble jewel]

Who knows an RL with svip? I think they have a personal supporter. Maybe he can say something?

[misty fable]

Yeah I’m trying that route too

[static mirage]

It’s still not fixed 💀💀💀 does everyone have their accounts saved to google with this issue or just me?

[broken raft]

The loading is frozen, I can't play

[chilly moth]

Welcome to the party @broken raft

[tawdry loom]

Same for me

[chilly moth]

#🐞︱bug-reporting-bot message

[toxic crag]

I can't log in for more than 15 hours🤣

[misty fable]

Google and Facebook

In 3 hrs it will be 24 hrs with no info or nothing. Just waiting

[olive pond]

We're discussing a bug aren't we?

[timber brook]

Being the weekend too maybe it's just the cleaners that work

[lavish blaze]

Your not missing anything... Just bugs 🐛

[broken raft]

lol, I have already informed the leader

[slate ore]

Damn, and I thought I was alone with the problem🥲😅

[nocturne jewel]

Mikey just up-vote it here: #🐞︱bug-reporting-bot message we reached 300 that's a lot

[static mirage]

The compensation better be good

[latent pumice]

100 skin tickets and 200 bios😂

[static mirage]

Don’t forget the 2 tomatoes 😂

[latent pumice]

1! Two are too much

[static mirage]

Oh my bad 💀😂😂😂

[rancid flower]

Are there any other ways to contact them?

[lavish quiver]

We tried game support, website support, via mods and GMs.. I think nothing more we can do 😭

[lavish blaze]

It's weekend for everyone

[flint eagle]

100 is too much, maybe 5 skin tickets

[ashen olive]

seriously, the mods are not you, but the problem started on Friday. If the devs don't have a minimum of follow-up on Friday Saturday Sunday.... it's hot. this bug blocks me, blocks my alliance, and my state, I cannot distribute Buffs.

[nimble jewel]

I don't care about the compensation! The main thing is that I can log into my accounts again.

[misty fable]

I tried email

[jade gazelle]

What about spamming twitter or reaching out to someone that plays on the test server. Not saying it will solve it but they really need to figure this out.

[misty fable]

Didn’t try twitter nd we have one on test server that was helping here earlier

[hollow ruin]

Ryan do you have a screenshot? I see a lot of screenshots uploaded that have the old version there was an update recently sometimes you need to do them manually trough Playstore/Appstore.

[static mirage]

For sure!

[lavish quiver]

I just did an update on my iPad and tried to log in but also stuck there

[misty fable]

It’s not old version

All are with new version

[modest forge]

Seems it works now

[misty fable]

Difference you are seeing is android vs iOS

[jade gazelle]

I could switch between my mini in 975 but when I went to my mini in 961 it messed it up

[wispy ocean]

Seriously i was waiting since yesterday after trap to talk to you

[misty fable]

It WORKS

[hollow ruin]

Im trying to find where the issue is i switched characters and email but had no issues myself.

It works now?

[misty fable]

IM BACK IN

[pine jewel]

Problem solved !!!

[hollow ruin]

[misty fable]

Yes

Well atleast it only took 21 hrs

[nocturne jewel]

outlaw can be blame to have it worked now

[hollow ruin]

😅 yes i agree it took a while to fix we can blame timezones for that i think🙈

[clever nova]

lol

where is the time zone when shop is bugged? 😄

[nocturne jewel]

Awesome. That's good . You can login now.

[pine jewel]

They didn't even apologize

[hollow ruin]

We know for 1 whole minute that people can get in i think its a bit too early for that.😅

[lavish quiver]

Im afraid to try and get disappointed 😅

[misty fable]

Well I was first to report it and it works for me so try it please. It should work for all now

[nocturne jewel]

Usually issues doesn't go beyond 24hrs.

[lavish quiver]

You got compensation?

[jade gazelle]

Mission accomplished back in 😊

I will have trust issues for a year though

[misty fable]

Not yet

[lavish quiver]

Im also back in but no words from devs, no compensation.

[nocturne jewel]

Probably they're preparing it Mick, most important is that you all can login now. I see the votes almost to 500..that's a crazy lot.

[ashen olive]

everything works, thanks for working on the bug

[nocturne jewel]

You're welcome Phoenix and you guys played a lot here to make this work, thank you. We appreciate you all.

[latent pumice]

were playing too much. was hard. thanks

[lavish quiver]

Thanks mods to calming us down and try to reach out to devs. I was very heated and upset. Luckily it works again! ☺️

[civic sail]

Reach out to devs without Reach out to devs

[chilly moth]

They fix it

[granite sage]

Yaaaaay all fixed!!

[nocturne jewel]

Menora😘

[next mist]

Hey!
Can someone from moderators help?

One player can't make transfer into our state.
Error says that his hero is locked.
How can we fix it?

[nocturne jewel]

Fafnir hello.. probably it's in the hero training area. Try to ask the player, or probably it's resonated, unresonate it or it's registered to an event like showdown, RR etc.

[next mist]

Thank you!

He said that he removed all heroes from training area, unassigned marches from Path of the water, etc.
I had the same thoughts about how to fix it.

Will recommend him to write to the support maybe.

[ashen olive]

Thank you all for spreading the information. It is easy to point out the faults, but we must also recognize the work of the Mod's

[nocturne jewel]

Hmm did he leave the alliance?the player must leave the alliance too

[devout crest]

I am still facing the loading chief data issue. Is anyone able to solve it? Or facing it still?

[nocturne jewel]

Zoro, have you reached out to the support?

[devout crest]

Sorry I just checked again and it resolved

Oh so many times and they respond with basic clean cache and repair

Which didn't help at all

[next mist]

yes, he did it

[devout crest]

Expecting a good compensation. Missed yesterday game half day. Couldn't do supply hub

[hard cliff]

I hope so too

[plush bobcat]

Any mod able to help me with bug, want to say in dms

[nocturne jewel]

Hi, you can dm me

[timber brook]

Ty everyone now back in game

[storm idol]

What happen about update? My iPhone 13 very lag and so hot. Before update still normal.

[misty fable]

Put it in ice

Kidding lol uhm I think that’s more of the phone battery problem

[barren stag]

After 5 GB of updates I’m in

[rancid flower]

My internet so slow here i still can’t get in

[shell frigate]

Guys, I'm having trouble starting the game. Has anyone else had this problem? I've sent emails to FunPlus but haven't had any response. The game won't start, won't load and won't leave this screen.

[rancid flower]

A lot us had that problem but think for us it’s fixed now after almost 24 hours

[latent pumice]

the most had this problem

[magic heath]

Upvote

#🐞︱bug-reporting-bot message

[shell frigate]

Ty guys 🥺🫂 I will report and wait.

[latent pumice]

i think tomorrow you willl play again. have a great day and enjoy your vacation from the game

[heavy wing]

I’m finally in but afraid to switch accounts lmao

And no compensation 🤔

[dim girder]

Is the svs matching is a bug ??? We always matched in a dead state! 🤣🤣🤣

[magic heath]

I’m also finally in after 21 hours

[flint eagle]

Fixed?

[next aurora]

You have the same issues? Stuck in loading screen

[icy temple]

My settlement looked like this after login

[flint eagle]

Yes I did, I can get in my mini now

[next aurora]

Great!

[next aurora]

Have you try to closed the game and restart?

[thick grove]

What state are you svs with this time?

[icy temple]

After restart everything is back to normal.

[dim girder]

We are matched with 1006,1007 ,965 and 985

[eager creek]

😂

Fixxed now for me

[clever smelt]

Well what we expect lol, many testers in PTR have reported log in issue but they didn't fixed it and the bug found it's way to go in live server

[fierce gull]

What a joke compensation

[flint eagle]

Monday to Friday

[kind flax]

sorry

[carmine ginkgo]

Yay an epic search map 💪🏼

[kind flax]

We can't get in coordinated ooeration

[distant helm]

Have you tried refreshing or repairing ( only if your account is bound) the game?

[nimble rivet]

Anyone having trouble with coordinated operations?!

[nimble rivet]

I was just asking

[dense oriole]

That is the biggest unfunny joke I ever seen.
+20 hours without to be able to log in on my main account, missing on MANY events rewards, not even an answer from the support after I mailed them, and this... sent on an alt I only play to unlock crates in supply hubs event.

[kind flax]

for us in 1093 coordinated operation is unavailable, pop up says "open sat-sun" and then nothing

[kind flax]

if they stop braking game there won't be need for this. I wont use 6*4GB of transfer to no avail

[wind kite]

To add to my co-mod, if you have tried all the troubleshooting options and nothing works then please report this in game if you haven’t already.

[kind flax]

I think this game became to much hussle for playing. Devs wont even listen to what we say. to many events at one time. feels almost like third work. stores and other stuff hidden under different places.

[clear rune]

Good evening I can’t log into my account, the game won’t load, I tried everything, it doesn’t work, please help me 133 staff nickname Dad) thanks

[thick grove]

Hello Batya!
I advise you to open a ticket, you can do it this way:

[clear rune]

Tried it, the message doesn't go away

[thick grove]

You can also upvote here : #🐞︱bug-reporting-bot message

[molten wyvern]

I got nothing

[agile mason]

Hi robin to add if you did not get compensation for this glitch you can contact customer support with all necessary details they will send it to you through mail if it is still not fixed feel free to dm me thanks

[hearty sail]

Looks like some people have gotten "compensation" for the nightmare that was caused by the devs, I still haven't gotten anything

This is f'n ridiculous, they cause the problems that keep us from logging in for a day for some people, and here we are again, can't even send out the pitiful excuse of compensation correctly, wtf

[wary pulsar]

Me no able to set le trap

Me not happy I cannot set le trap

[modest forge]

It happens every time you try to set it on Monday

[wary pulsar]

Please comp us maxed monke and dino

I tried Tuesday and it didn't work either

[hearty sail]

Something failed to work in the game, what a surprise

[boreal cradle]

Sorry about this Alpha1 like my fellow mod said please contact support will the screenshot of the past log in issue and they should clear the compensation issue,

[hearty sail]

Just sent an email to them but didn't include any screenshots, is there some other way to contact customer support

[wary pulsar]

you can contact either in game or via e-mail

both are useless to be honest

[hearty sail]

It's sad when we have to track down our competition for their failures

[boreal cradle]

Have you tryed to troubleshoot it buy having another team member set it to see on the affect. If that's the case contact help and support on the error.

[wary pulsar]

I've been trying to get a bundle refunded i bought by mistake and they've refused about 10 plus times

[wary pulsar]

I'm going to nicely say dont bother trying that with me

it's a game issue, not a me issue

for once 😂

[modest forge]

I can tell you it will not let you set trap for next week until next week

[wary pulsar]

i'll try on monday then when i wake up thank you

[modest forge]

We were supposed to be getting an Event that replaces trap so now it doesn’t let you set trap for the new week

[boreal cradle]

I understand, no one likes the process that comes with this errors,

[wary pulsar]

oh are we, is this the previous collab type of trap or something different?

[modest forge]

I don’t even think they do that event anymore, but we’re still stuck with the error

And we got skipped over

[wary pulsar]

i assume we'll have one for pacific rim, but let's see, i dont mind current trap but would like for it to be fully working lol

[boreal cradle]

Sending in a feedback report on this or using the community site to sent your feedback on this issues can help

[modest forge]

I’ve been dealing with the trap issue for a long time. it was an event that replaced trap and from what I understood it was horrible. I haven’t heard anymore on it and they never fixed the trap issue. I reported that but it was never fixed. this was before you had to make an ingame report and do your state and report number and everything. That’s how long it’s been doing this.

You will get used to it just like the other bugs😆

[hearty sail]

Other bugs, you mean the entire game

[modest forge]

Bug life

[wary pulsar]

the bugs make the game great

[spiral agate]

Please continue to report bugs to the reporting bot #🐞︱bug-reporting-bot hopefully we can get the majority fixed.

[hearty sail]

I don't have a bug problem, I have an incompetence problem being the devs and the other idiots in charge of passing out the pathetic excuse for compensation for not being able to log in due to all their overwhelming incompetence

[tidal stream]

Question has the bug freezing a player switching characters been fixed ?

[zealous ridge]

Some folks still have this bug

[zealous ridge]

In my state, almost an entire alliance affected, they experienced the issue a few hours ago

[gilded turtle]

I am really afraid to open this 😂

• do I have to open each 10 crates one by one?
• is just visual bug and actually is x4 x10?

[zealous ridge]

You have to open one by one and not visual bug. This frag 4x needs to upgrade their skills.

[late surge]

what is "past log" supposed to be? i am not able to log into my account

[zealous ridge]

Can you share SS about this “past log”? Did you get data error pup up window or stuck on loading chief data ?

[tidal stream]

I’m afraid to open my other accounts…it sucks and I will miss out on a lot but not worth the hassle or risk

[late surge]

i am always confused about the in game support system

always get something like this

but cannot really report issue elsewhere

anyone get compensation for yesterday log in issue? if yes, how?

[stoic ibex]

Most of the front page tickets are autocollecting tickets.
If you have a problem that needs personal assistance from Help&Support try access this menu.

Most of the tickets there is ones that is read by person, not by bot.

[shy ibex]

Any company serious about helping their customers wouldn’t have a hidden help menu. Even when you find it they don’t help much

[zealous ridge]

Companies yes, but little money hungry Andy is different. He has no brain unfortunately and this little guy going to kill the game. If you want a good and profitable company, you have to put money back into it, not just take it out🤷🏻‍♂️

[next aurora]

This can be tried if we have trouble finding an option that is related to the same problem we are experiencing

[shy ibex]

Not sure you get my point - people shouldn’t have to search for some random access to a hidden help menu. It should be available to everyone and easy to find.

[lavish quiver]

Short question: did anyone who had that log in issue got compensation for it?

[spiral falcon]

What’s going on with pre-order hero pass? It’s had no tasks making it almost impossible to complete, now one for top-up has been added

[spiral falcon]

I saw a sc from someone that did but it was the usual basic stuff, have 500 biocaps lol

[lavish quiver]

For real? 😳 this is just a comedy show

[fair sleet]

This was in gen 18 too

You can still complete it if i remember correctly... just tomorrow donate again to alliance research and kill infected.. unless you missed a day, you cant make it unless you top up 2500 bio

[next aurora]

Yes I get your point, they should make this easy to find and easy to reach.. Anyway, you can put this as a feedback and post in #📋︱feedback-reporting 😊

[spiral falcon]

It wasn’t for us, maybe because we had gen skip though

[fair sleet]

thats probably the reason

pre-order has been like that since gen 17... or gen 18... not sure, it has happened before atleast

[next aurora]

Did you get the compensation?
I don't get that in my ingame mail

[lavish quiver]

Nope I didn’t get anything not even 500 bios 😭

[sharp willow]

why i cant go in game ?

[tawny sand]

Yup you pay to get them and gotta pay more at then end or wont get the frags

😒

[floral jackal]

It says 7/8days. the events ends tomorrow i think

[next aurora]

You can try ro reach customer support for this

[next aurora]

Hi Chief, do you stuck in loading screen? Have you try to switch your connection between data and wifi?

[zealous ridge]

Are you serious? You are not a newbie MOD.

[lavish quiver]

I claimed my 8th ticket for this issue..

[sand star]

1f6f4d3e9

[next aurora]

You can post the code in #🚀︱sos-x-pacific-rim-share

[next aurora]

Sorry, I have to ask first because the login issues It should have been fixed

[hearty sail]

Ok, it's been a day and this is bs, still no pathetic compensation from their f up, no response from them, there is absolutely no reason why a damn customer should have to track down the reason why I haven't gotten compensation for their incompetence

[zealous ridge]

Not for all🤷🏻‍♂️ if someone not able to login to game please tell them to fill the report on login screen, so devs can help faster on them😝

[next aurora]

Sure I will assisting the player for send report or send upvote reaction to the related post issue, thank you Rewen

[hearty sail]

Sure would be nice to get some help

[stone garnet]

anyone have same problem couldnt schedule opening on :45 or :30 ? Only on :00 or :15 - We couldnt open directly either when we wanted, so we had to reschedule it to 15 mins after our RR instead. It reserved the event when we changed it to :15 but its not the time we actually wanted. We had Bell and everything this is not first time it happens on a weekly basis almost in this event. There is a code bug on this, people can not schedule event when they actually want. Even if its an option in the reserve schedule.

[thorny sky]

do we get free capsules with each release of hero after gen 7 limitless?

[icy lava]

hi Chriby, thats weird. I just had alliance feast at 2245 so it was working. is this a recent occurrence or has been happening for awhile?

[icy lava]

dont recall that happening. we do?

or do you mean tasks to unlock?

[thorny sky]

for example, with gen 7 release, they gave us 20x capsules of each hero.

same with gen 8

i started an account on state 1 just for fun to see if theyd give us capsules for gen 18, and i had the blue screen pop up with the 3 gen 18 heros saying 20x capsules each, but the claim button wasnt there.

[hearty sail]

So what does one have to do to get the damn compensation due cause of their f up and locking us out, this is getting ridiculous

[stone garnet]

happened for a while

[verbal holly]

Hi, is this normal? To be matched this way? 4M vs 14M?

[late surge]

thanks

[late surge]

anyone ever gets compensation?

[hearty sail]

Seen some post here how pathetic it is, so yeah some got them

[late surge]

i didn't find any image showing compensation... but mods saying people get it

[hearty sail]

That was posted here yesterday by someone

[modest forge]

Hi! Can anyone help me? I already reported this bug to at least 3 moderator. Reported to costume service, repaired the game and still nothing change.
I get this write when i try to build on the spots, there is nothing on the place no road no nothing. Literally nothing is there and i cant use the place i cant build there. What should i do? Where else should i report?

[hearty sail]

Good luck getting help with anything, been tryin for a day to get my pathetic excuse for compensation due to the log in issue that affected a bunch of people 2 days ago

[warped laurel]

This milestone will refresh, I always make sure to open boxes

It didn't happen once,I am checking for a long time,it happens repeatedly

[late surge]

thanks.... that's negligible to me🤣

[final gate]

Hey Pam sadly matchmaking has not been the greatest. I wish game could give us a more balanced matchmaking.
i copied an example of a feedback #📋︱feedback-reporting message
since its been a while if you want you can create a new one so people can upvote it again or i can also do it on your behalf in #📋︱feedback-reporting 🤗

[final gate]

Hey there, so the unclaimed boxes did end up in mail or the events billboard building?
If you want we can set up a feedback so the rewards don't get wasted and automatically land in the rewards stash or mail.
Who knows how many times i missed them 😂

[static pier]

I’ve been having the exact same issue. In both my settlement and on the island for over a week now

[final night]

1 potion per level we will go far with it. All is done to make people pay its crazy...

[modest forge]

@modest forge for me started on my island more than a month ago. I wasnt bothered much. But 1-2 week ago same problem happened in my settlement. There its very bothering. From 3 mod 1 not even answered. Other sayed sure its some small object there i cant see repair the game. Took me 1 hour for nothing. Other mod told me costume service make a bug report. I did. I been waiting a week ago that happen something. Of course nothing happened yet. Migo is coming soon and i need place 🥲🥲🥲 i going crazy.

[kind lagoon]

Hey , I'm not MOD but if you want I can help you in openings a correct ticket to CS, do they can resolve your issue

[hard blade]

Come on game it’s been 2 months 😒

[boreal cradle]

Hello, are you getting this error now or you still cannot log in since 2 months ago

[hard blade]

I couldn’t login since 2 months ago yes

[boreal cradle]

OK can I DM you

[hard blade]

Fine by me

[modest forge]

That would be nice, thank you !

[hearty sail]

So nice the mods help certain people

[quasi widget]

What do you need help with

[hearty sail]

Couldn't log in 2 days ago and now apparently certain people get the compensation and now I have to fight to get the pathetic compensation, this is ridiculous, guess I might as well give up and guit the bug, I mean game, there is absolutely no help what so ever except for their generic computer generated answers and then they close the tickets and don't even answer the emails sent to customer service

[quasi widget]

Follow up with customer service about not receiving compensation

[hearty sail]

How, all I can find anywhere is an email and already sent one with no response

[quasi widget]

It can take up to 96 hours for a response. Hopefully you get your comp by then

[hearty sail]

96 hours, that's ridiculous especially after the fiasco they cause for a bunch of people

I don't see why I have to try and track them down since I put a bug ticket in for it

[quasi widget]

You shouldn’t have to. I am sorry that your account was missed. Unfortunately, the only way to make sure you get it is to contact them again. Hopefully when they read your email, everything will be sorted.

[hearty sail]

Thanks, and hope ya know I'm not blaming you, they need someone from the company to be in here to take care of problems or have a way to put tickets in without having to jump through hoops, thanks for answering me

[fast stream]

Coordinated assault is majorly bugged. It eats up your relocaters, I want to wait till I am targeted to use a relocater so the fiends don't get me but it says I can't relocate. the vines come and get you even if you relocate. When you break free you are immediately vined again. Can someone please inform the developers? it's basially unplayable unless you get lucky and get paired with some giga chad whale

if you break the vine the timers reset on the free relocater too. It's a total mess.

[rugged swallow]

Hahhaha devs great job

awesome start of new migo

[winged thorn]

Someone forgot to pay the script writer

New “dialogue” bundle available for 4.99

[golden shuttle]

Looking for translator as well I see? 😄

[rugged swallow]

Please more white Devs. My eyes can take it at fricking 3am

[golden shuttle]

Don't give them ideas ;S

[winged thorn]

“Mum, can we get the avengers?”
“We have avengers at home”
Avengers at home:

[tidal stream]

I put in a ticket and report here

[spark ravine]

I agree with Chef, he makes a really good point

[golden shuttle]

Your Chef appears really unamused at the whole situation, great screengrab timing 😄

[spark ravine]

I think we all feel how he feels 😁

[wild lake]

Heroic Development still has Christopher frags instead of Gen 19

[wooden pulsar]

Why this soo damn bright??
I don't need a flash light..

[dawn geode]

We warned them on the PTR that it was bugged, but they simply ignored it

@celest stream @solid barn We warned about this white screen in SOTF and also about the fragments bug in hero development, but they were not fixed when launched on the live server.

[storm elk]

I built the Alliance mine with no problem and rallied it with no problem, but now it’s vanished… 👀 I can’t send a march. Tried restarting, nope. 🤷‍♀️ So good, love an event where everything runs smoothly.👍

[bleak timber]

it's like this since years.. don't hope for devs to fix anything

[bleak timber]

Devs don't care about bug reports.... 😒

[hearty sail]

Devs don't know what they're doin, but we all already knew that

[wild lake]

Dark Mode bundle $19.99

[thick palm]

when you are too lazy to compose dialogues knowing that millions of millions will be brought to you anyway

[bleak timber]

They break just everything... nothing is safe. 😑

[boreal cradle]

Hello Wolf have you tried basic troubleshooting, what happens after a restart does it still have the frozen clitch. Do a repair also if the later is not working

[boreal cradle]

Sorry on that note, can you open a ticket for the error, and is it the first time you getting the issue, have tried a repair on the game to see if the same issue still continues

[steel comet]

I swore at one point if you had a general maddie for example, that when Gen 13 dropped your Maddie would start automatically at the purple screen, not the blue screen. Others have mentioned the same thing… did that never happen, did it go away over time, or in the rush to drop 7 generations of heroes at once did they just figure that wasn’t enough money and maybe they could get some extra money by screwing us on Gen 13/14 not starting from the right spot too?

[weak sparrow]

is it a joke?

why devs didn't fix it from PTR? 😄

[glacial marsh]

I will not upgrade until it is fixed.

[glacial marsh]

was ignored. It's normal

[compact tapir]

Names are not displayed here since a while. How can i report this?

I open a ticket in game already

[tawdry oxide]

What u mean with is vanished... I see the mine on buttom... maybe someone moved the mine a bit lower?

[jade spear]

New Migo, same bugs, zero lessons learned

[weak sparrow]

seriously crates at 110/120 levels in migo buildings with 2nd gen of tempest? 😄

[nova ibex]

No was only gen 7-12

Don’t focus on that. Focus on gen 17-19

[kind lagoon]

If your issues is not resolved yet, can you Dm me?

[tall elm]

since last update game is slow like hell, clicking buttons has no effect , pages do not load or game is freezing, deleted game and reinstalled already with no visible effect

fix your bugs this is by far the worst I ever experienced cause game isn’t playable like that

[tiny thicket]

Bought the Dicey Egg bundle then used the Dicey Egg but the egg wasn't sent to SC or AC... is this bugged?

[zealous willow]

yes in 1312 too...

[graceful lark]

Why no frag of news gen After use Epic research or in crates AT right any frag

[stoic ibex]

Hi! I tried to DM you instructions for bug bot https://discord.com/channels/555639568053829632/1229859341054775326
but your settings wont allow me to send DM.
If you have any questions or need help with bug bot, feel free to DM me🤗

[nocturne jewel]

Hello hello I'm here

[zealous willow]

yep yep, id forgot totally i was in general

[nocturne jewel]

Thank you you're so good.. hmm okay now for the bug

So you said that it didn't appear in chat, right? Can you send a screenshot of it? If you have it seen like nothing or seems like a delay in chat?

[zealous willow]

id missed the claims... because of the delay

now they appeared but because of the chat delay, they was claimed already -.-

uncool -.-

[nocturne jewel]

Ahh I see.. okay, seems like there's a delay of appearing the golden eggs in chat and you missed the reward..

[zealous willow]

yea exactly

i think, the devs fixed it now. But id missed the claims because of this

[nocturne jewel]

But before this one appears, you sent a ticket in the game support right?

[nocturne jewel]

That was a quick fix ❤️ I'm glad it was fixed right away.

[zealous willow]

i think a compensation would be fair ...

before

now...

[tiny thicket]

🤔

Mine appeared in AC but still not in SC

[nocturne jewel]

Hopefully they have looked into your ticket and will send compensation for the frustration you got.

[zealous willow]

in SC you have to scroll up Dan

or they will kick in with delay too

first time, im happy to made screenshots as evidence

[nocturne jewel]

Hmm Dan, can you do this for me, log out first and come back in game.. probably theres some itchy blocks that delays it.. probably a refresh could do it at least if not then come back here

[zealous willow]

relogg didnt help me this morning, id double checked PC and Android, i think, they fixed it or they come with delay

[nocturne jewel]

Hmm totally a delay... Glad you made a screenshot of it..

hopefully you both have reported it to the game support with this screenshot (individually) along with the time stamp or whoever experiences it for fair compensation for fair evidence.

[zealous willow]

yes, im an oldschool gamer. Its always nice to have a timestamp

its helping maybe the devs, to fix this one if its not happen still

[nocturne jewel]

Yess it's very important though, I too will look into the time stamps 1st when something occurs to determine what caused it.

[zealous willow]

this

[nocturne jewel]

At least you quickly reported that to the game support, that's a good work in your end

[zealous willow]

thanks, but costs me 2x 4999 dias.. for this experience

thanks god, i didnt bought the last one

and i will step away from this, until i know to 100% its working correctly

but maybe, others can enjoy it, when its fixed

[nocturne jewel]

For Dan, hopefully it was checked here to appear in SC

[zealous willow]

this window was also delayed

you activated the eggs, nothing happened, it was showing 10, after few hours, when they kicked in with delay, it was shown up correctly

i think, the game didnt registered the activation not instantly

[nocturne jewel]

hmm I see that's something they have to look in today.. thank you for these inputs/thoughts orcana. It surely will help them spot something about these golden egg delays this morning.

[zealous willow]

sure, always welcome

[tiny thicket]

So I have to wait for a couple of hours?

I ticked that and says I sent the egg on 9:30 UTC but it only showed on AC

I guess I have to wait for devs to reply to find out what happened... thank you 🫡

[zealous willow]

no problem

[nocturne jewel]

Okay Dan, thank you for reporting it .... the support should reply to your ticket soon.

[zealous willow]

1 member bought 1 pack it looks like, its fixed

[nocturne jewel]

That's good news to see, if it was fixed right away.

[zealous willow]

now im interested, to get any compensation because of the bug

[compact tapir]

Hey, pls send a fiend request and after we can talk. Sorry for this 😇

[stoic ibex]

Sent you a message🤗

[zealous ridge]

Already fixed but I got 20 Christopher instead of Duncan 😒 they will compensate?

[cyan bough]

Hey rewen, if this is related please upvote #🐞︱bug-reporting-bot message
If not please open a ticket with CS & use the bug bot to report it here aswell

[zealous ridge]

Hello, yes it is related to this bug but got fixed, I asked for compensation in-game ticket 🙂

[cyan bough]

I think there'll be a compensation after it's totally fixed

[wary flint]

why i cant enter the survival royal standard version ?

[cyan bough]

Hi champ, you can enter the standard version through the Apex event page as shown on the pics below.

[cyan bough]

Oh well, seems like it's glitchy for some

In that case please open a ticket with CS and use the ticket number to report it here aswell

[zealous ridge]

I’m getting upset to spend more time on tickets instead just playing the game🤷🏻‍♂️😝

[cyan bough]

I understand it gets annoying sometimes but that's what we can do to help solve it fast

[zealous ridge]

I know I know☺️

[willow vector]

Anyone else having a problem of challenges not completing or just looping the last wave of infected?

[willow vector]

Stepped out and went back in, still having the same problem. Wasting a lot of time. Complaints in tickets having no effect so now I'm posting here.

[modest forge]

Try to move your infantry hero forward. There are infected stock behind the screen and you can't hit them.

[zealous ridge]

Did you tried to use Maddie’s skill?

[willow vector]

Now how does your question make any sense?

[zealous ridge]

What is her skill?

[willow vector]

Did you even play the video's?

[zealous ridge]

Nvm

[willow vector]

3rd video same issue. I usually need to quit and start again the challenge to save all this time being wasted on 1 challenge. This happens to me almost everyday.

[willow vector]

4th and final attempt. 1 hr. Challenge to end in FAILURE! Hopefully posting these 4 videos will get them to fix this issue!

[viral wigeon]

Adding to my comod above, I usually have to move my infantry to a different position when I have this issue. I also have done a different explorer mission and came back to the one that wasn’t working and it worked after. Have you tried these things?

[static mirage]

Anyone else having this issue??

There was another alliances tower there originally and it was removed. Game won’t allow me to continue placing towers there and the refinery is still showing as the other alliance 🤔

[willow vector]

Yes, but why should we have too? This is a bug and they need to fix it. I usually quit and start again. But that does waste time. This video same challenge after failing above. They just need to fix the problem.

[viral wigeon]

I recommend opening a ticket regarding this and posting a bug report in #🐞︱bug-reporting-bot

[viral wigeon]

I haven’t found this specific issue but I have found two other tower reports, if you’d like me to link you to them.

[static mirage]

Yes please

[viral wigeon]

Here you go 🙂

#🐞︱bug-reporting-bot message

#🐞︱bug-reporting-bot message

[static mirage]

Thank you! These are pretty much the same issue as what I’m having. Any idea of a time to have it resolved?

[viral wigeon]

I do not know of a time. I can look into this though.

[static mirage]

Yes please if possible

[viral wigeon]

Ok. Give me some time on this.

[thorny sky]

why isnt survival royal standard edition apart of migo this week?

[viral wigeon]

Here is a bug report with this issue. Please upvote it as you’re having the same problem. #🐞︱bug-reporting-bot message

[copper junco]

I have 2 accounts, same state. MIGO has started with AQUA CORRUPTA. In the main account I have the building and am able to go through and claim everything. In the second account, it has all the items of MIGO, the searches, the chat....
However, it has no building at all to complete the tasks in. How do I claim the progress if there is no building to do so?

These accounts are both run on PC client and iOS, and its the same in both

Everything is up to date

[thorny sky]

we didnt get these migo rewards sent to us from previous migo neither

[thorny sky]

sometimes you have to move buildings around, it did the same for me today, i just moved a few buildings around to make more space, shut the game down, opened it up again and the building appeared in the build menu

[copper junco]

and yet, both settlements are built the exact same from using bluestacks before the pc client release.
tried restarting, repaired......
will try moving things a bit, if that dont work, it just may remind me why I was gone so long 🤷‍♂️
all the bugs

[thorny sky]

yeah it sux but bugs are apart of games and updates etc

[copper junco]

If they hadnt added so much garbage to a simple game, there wouldnt be so many bugs in it

[thorny sky]

ehh i disagree, you could be the best coder - programmer in the world, and release a piece of software that could have bugs

[ebon sinew]

Yeah, if you do 0 testing it's possible to have bugs errors

[copper junco]

they killed the test server?

[stoic ibex]

There is some players having same problem. Here is bug report for vote #🐞︱bug-reporting-bot message
But i would recommend to open ingame ticket as well

[ebon sinew]

Pretty much... It still exists, but only for showcase of future releases... After they introduce something in ptr, in max 2 days is released live, without even bothering to check if it works or not ..

[copper junco]

so we report the problem to a bot now, and not come here for a possible solution from the MODS anymore?

because in game tickets have always been useless

[stoic ibex]

Mods are not developers. Bot is for show how wide problem is.
I have this same issue on 1 account, i have done absolutely all troubleshooting and still have this issue.

I recommend ofc to try do troubleshooting, it might help you, even it didnt help me.

[stoic ibex]

If issue is not wide, that ticket is way how developers will know who are effected with this bug. I can help you find correct ticket if you have troubles to find.

[olive pond]

I have exactly the same issue

[stoic ibex]

My comod was able to tricker migo intro when she cleared cache and restarted game couple of times.

Sadly for me it did not help.

[copper junco]

I repaired game, restarted pc, reopened started account.....

nothing

[stoic ibex]

Yeah, sadly same for me.

[median lily]

Why can’t I report a bug

[stoic ibex]

In discord or in game?

[stoic ibex]

In discord you can report via bot https://discord.com/channels/555639568053829632/1229859341054775326 just click that button.
Bug bot will send you DM

If you have troubles with it, i'm here to help.

[median lily]

Game lagging so much I can’t play and not reporting bugs doesn’t work

[copper junco]

thats really nothing new

[median lily]

Both everytime I enter ticket in game I get not the right place. But there is no where to send it

It is super bad right now

[stoic ibex]

AI on Help&Support is not the best one. It should give you correct ticket when you write the issue in it. But there is way to go past AI and get list of all tickets.

[median lily]

Also can’t submit ticket in game I get kicked because of the lag

I spend a lot for this to happen.

[stoic ibex]

Have you tried both Data and wifi connection?
Or other device? Is it same lag with all?

[median lily]

I only play on I phone and yes tried both

[stoic ibex]

Does it let you get in to game but gets loading issues when you are in? Or doesnt it let you go past loading screen?

[median lily]

Even lite mode on

Let’s me in game but keeps freezing up

[stoic ibex]

Have you tried chear cache?

Oh yes.. thats a bad lag

[median lily]

Yes even cleared up memory

[stoic ibex]

Restarted phone?

[median lily]

Yes

[vital crystal]

Putrid tide screen is blank, lost a chance and couldn't do anything, is there a bug?

[median lily]

Repaired game

Trying to just check off daily things takes forever with multiple kick offs

[stoic ibex]

So basicly all troubleshooting done. Can i DM you for some details?

[median lily]

Yes

[copper junco]

This is why they send us to put in an in-game ticket. It's a circle jerk to get nowhere

Any other bright ideas?

[vital crystal]

@stoic ibex

[kind lagoon]

Type again %%

[copper junco]

I thinl 10 timnes are enough tries

[kind lagoon]

Type 11th time , it works for me on 2nd time

[stoic ibex]

Hi! Were you able do it yesterday?
I had same today, i got "loading resources" and then nothing.
I then restarted game and on second try it worked. But lost that first attempt.

[stoic ibex]

I DMed to you. Might be on pending messages🤗

[vital crystal]

Well kinda screws us over in every way possible 😂

[stoic ibex]

I think last week many players had that issue with Putrid tide but this week we havent got reports at least yet.

[median lily]

I replied

[copper junco]

I guess that my biggest question would be: Why make it so difficult to report a bug?

[stoic ibex]

Agree. AI on that place not doing too good job.
Sometimes it works correct but most times not too well😅

[copper junco]

and we will still get the tomatoes and searches for the bugs, but not be able to claim what was done today

that sets us behind

[stoic ibex]

Yeah, i'm hoping those would come to reward stash

[copper junco]

this is what Im talking about, some have the event and some dont. my ticket is in

[stoic ibex]

Yes i have the same. Like you i have treasure quest and all other events just not aqua corrupta.

[sand bay]

For accounts that are missing the building,: if you click seasonal prizes in the event panel, then click earn points, you can at least collect today's finished stuff. It won't do exploration project upgrades though since the building doesn't exist.

[copper junco]

and if there is neither?

[nocturne bolt]

Was this open yesterday after reset? I don't think so... And if so how to get the sticker because there is no allowance for a miss or bio make up. Seems very scroogy, people enjoy the stickers alot I think

Oh, this

So much little events spread everywhere, collect things manually everywhere to expect people to get this n others similar things - when they have actually completed the task - it's bit crazy, lots people go whyyyyy and quit inthink

[dawn geode]

I don't have this login on mine

[wheat shard]

Where did you find this

Devs like to hide important login behind walls of events, rather they choose what they want people to see and that is bundles and more bundles

[wheat shard]

You need to click the arrow

And click apex clash

[heady nest]

Anyone know why my workshop doesnt have "energy conversion units"? it was dropped in my state yesterday but im not seeing it

[modest forge]

This appear today. Unless it's here yesterday very late.

[bleak timber]

this little white box in the right lower corner of Hero Search used to give current hero gen capsules... but since gen 19 I got not a single capsules after it reached 100%. Is it broken?

[wheat shard]

Then thats a bug if it wasn't released yesterday when it gives us a total of 7 days to login and currently we are at 6 days now so no stickers

[dawn geode]

someone make report about this

[nimble rivet]

It was here yesterday, hidden under 100 event tab

[peak cypress]

Intel fiends that are 5+min away… is this normal?

[thin oracle]

Game is so lagging recently, in game it become more more lagging by time

[modest forge]

Normally it should be 2 mins max. However, if it across the cap, could be over 5 mins even 10 mins. This happens when you are porting.

[mighty crag]

Think theres a bug when using all vehicle parts, it said develop 10 more times to get a legendary, i used 65 parts and now it says develop 76 more times even tho it should be 25 more times max

[copper junco]

that was released yesterday, I was able to collect it amongst a lot of searching through everything

[thin oracle]

where is this, I cannot find it

[wheat shard]

Yeah i sent an ingame msg reprimanding devs for occupying the screen with tons of bundles . Rather they should remove all those event there and only leave login there and put event pages where the event page belongs and bundles in their seperate spot

We dont need so many trash pages when we can find them in their right spots

[wheat shard]

Depends on how many times you got a design, each time you get a design it resets the counter on the bottom

[mighty crag]

1

[nocturne bolt]

I believe you it was there yesterday - but I don't believe it was there first up after reset. I think it's one of those things that turns up late but then still uses reset at cutoff. Like treasure hunt is usually broken first up, doesn't appear - though it did yesterday I think.

Anyways that people here miss it I think is point enough it broken interface at least.

[nocturne bolt]

Yep that's it, sorry I miss your reply earlier.

They should just put the bio makeup on...probably the other daily login calendar running don't help either.

[copper junco]

Any news on the issue of the missing migo event?
My 2 accounts with event boards up. Same exact state, same exact alliance.
These event boards should match up here.
And yes, a ticket has already been put in, Ive already missed the collections for 1 day here

These are side by side on PC client

[rocky patrol]

Build a migo building

[copper junco]

any of them?

like this one that has never been removed?

It still does not solve the event not being in the events tab at all

[autumn dew]

You can remove it manually, people keep it for beauty or something idk

[flint flint]

The search for boss 6 does not work, instead of the sixth, it finds 4

When you start looking for 6, instead of 6, it gives 3 or 4🤦🤦🤦

6 need to be searched manually on the map

[stoic ibex]

Just a long shot. Do your account happen to have 60+ days state transfer- event active?

[karmic sundial]

Hi,
Once you pull a legendary, the counter resets.

[mighty crag]

I know that

But i had 10 left for a legendary, used 65 -10 = 55 shouldve already countrd towards the next legendary yet i need to use 76 more

Does that mean the counter for the new gen is 131?

[karmic sundial]

Meaning, you pulled during that 55 a legendary probably at the 46 part, which caused the other 4 deduct from the 80s

[mighty crag]

I didnt use them one by one or 10 by 10 i used the new function which allows to use all you have

[karmic sundial]

God bless this new option

[mighty crag]

Can you read? the counter was at 10 i used 65 so after the first 10 i shouldve got my legendary

Then the next 55 shouldve counted for new counter

[karmic sundial]

You did get your legendary for the first 10, and then you pulled another one during said 55 parts.

• Darth pulling 10 with no luck: gets legendary, counter resets to 80.

• Darth pulls another 46: gets lucky and pulls legendary, counter resets.

• Darth pulls another 4, no luck, counter at 76.

[mighty crag]

I only got 1 legendary tho

[karmic sundial]

You could have got a duplicate, if you find a legendary vehicle twice, it will be converted to it's frags.

[mighty crag]

I had them all unlocked already it showed me one opressor design that got turned into 100 frags from the 65 pulls

[sage comet]

Can anyone tell me why I keep getting low bills from raids, I keep getting guaranteed rewards below what I should be getting

[modest forge]

Can you check your log? Maybe a display issue?

[mint ocean]

this is 2nd time i try and can't go forward, they just stay there and can't be reached 🤬

[stoic ibex]

Oh my thats a lot of infected

[fossil dirge]

my putrid tide isn't working....again

[stoic ibex]

If this keeps happening i would suggest to try repair the game (remember check that your account is bind, before repairing).
If its same after repair, then ticket to Help&Support.

[stoic ibex]

Empty screen?

[fossil dirge]

Yep

and will lose a free attempt now

[brave bluff]

My Explorer is doing the same, the infected just keep on coming.
I am not repairing the game though😅

[stoic ibex]

I had that yesterday. There was a text "Loading resources", restarting fixed it but sadly 1 attempt was lost.

[blazing agate]

so Devs when will fix bugs

SR doesn't work

and no mail about it yet

[mint ocean]

3rd time worked, i finished the challenge 😊

[blazing agate]

repair game doesn't help with anything

it's like delete and install again

[sage comet]

Says it failed and a shield was deducted from them, I thought shields were for building attacks

[blazing agate]

how to do event if it's bugged ?
standard ver. it doesn't work in Apex clash

every time I click on it ,it send me out event page

[worthy tree]

I don't have a similar issue, but some players have, so you can vote up here: #🐞︱bug-reporting-bot message and (if the standard troubleshooting steps to fix the issue, such as restarting, clear a cache, repairing do not work) be sure to open an in-game ticket to CS

[blazing agate]

tried repair ,it didn't fix it

it's bugged from Devs

will upvote report , thanks))

[worthy tree]

I see, and I really hope that the issue will be solved in the near future

[blazing agate]

It works now

thank you

[open python]

I was changing my resonating heroes and now I can't update KOTH marches. will this "feature" ever be solved? 😕

here's how that looks now

[desert orbit]

So what's going to happen now? I'm basically out of Leaderboard now this week cause if I go back to main menu I will lose an attempt... Will I get compensation for a bug ruining my gameplay?

[floral jackal]

If you give up, it shouldn't use an attempt. Only annoying, because it always takes so long

[ashen olive]

I went to eat, I started, I came back 1 hour later...

[frank otter]

I’d suggest to report this to CS and bring this up in #🐞︱bug-reporting-bot after so long I bet your phone can melt ice instantly, I mean; mine would as hot anyway.

[frank otter]

As sunny mentioned (thanks sunny!); it should not use an attempt and it is very annoying to start over again, apologies for the inconvenience. Please do report this to CS and bring it up in #🐞︱bug-reporting-bot