eager raptor May 22, 2024, 11:07 PM

#

Observation:
Nexus - times to play

Consequence:
Nexus: times offered do not suit five days of playing for Aussies/New Zealand alliance. 3-4 is our lunchtime and we will be working. 22-23 is our morning a driving to work. Any other time we will be sleeping. We will not be setting alarms to wake up to play a “game” during a working week. There is a reason that MM failed.

Suggested Solution:
Why are we expected to commit to a game for two weeks during a work week? The usual will win as no competition. We will not be competing in this event!

State number
133

zinc sand May 23, 2024, 1:03 AM

#

Observation:
[Migo - Nexus Struggle & mines]

Consequence:
[Migo has been ruined completely this season. Nexus Struggle is doable by bigger alliances only. Frontier Outpost buildings require too much coal & lime while mining is very slow, now impossible without doing Nexus Struggle.]

Suggested Solution:
[All Migo tasks/badges should be doable by all players. Bring back Alliance Duels or invent something else that's doable by all alliances, including small ones, not everyone likes to play in big alliances. Balance the cost to upgrade Frontier Outpost buildings and keep mines available on map for everyone to mine without being forced to do any events.]

State number
[670]

queen nacelle May 23, 2024, 1:18 AM

#

Observation:
Suggestions to help your alliance members take over the Intel screen., and players are forced to spend 10 stamina to clear those items to see their own.

Consequence:
Players become frustrated and waste valuable stamina and biocaps.

Suggested Solution:
Stop taking up intel space with helps. Add them as additional popups after player has completed their own intel.

State: All

13🔼 1🔽

whole night May 23, 2024, 2:30 PM

#

Observation:
There are many alliances that will retain dead settlements to retain the power levels of the alliance.

Consequence:
SVS and other events can be grossly mismatched due to misrepresentation of power in relation to active players.

Suggested solution:
Forcibly remove inactive players in the state after a predetermined amount of time being inactive. 60 to 90 days should be enough.

States: All states

sullen badge May 23, 2024, 5:18 PM

#

Observation:
Gen skip adv potions

Consequences:
Not enough adv potions to upgrade heroes

Suggested solutions:
To give more ways to get adv potions

States: All with Gen skip
Player: night

#

Observation:
Troll squad upgrade

Consequences:
No way of up upgrading anymore thus loosing stats

Suggested Solutions:
To give player chance to upgrade their troll squad for stats

States: all that are affected
Player: night

#

Observation:
Showdown store needs upgrading

Consequences:
Only futile items are there which is mostly of almost no use

Suggested Solutions:
Review and update according to state age

States: all
Player: Spirits

#

Observation:
Tempest arms materials

Consequences:
Materials are rarely available and need to wait for events like SR to obtain

Suggested Solutions:
To provide tempest arms materials in stores e.g. alliance store

States: all that has tempest arms unlocked
Player: Spirits

amber grail May 23, 2024, 7:31 PM

#

Reporting on behalf of YH Michelle:

Observation: 
After you used all stamina jars, you can use biocaps for more stamina. However, this only applies once all jars are used up.

Consequence: 
Players are not able to freely decide when to use biocaps and when to use stamina jars. Especially with the shortage of stamina, this takes away from tactical game play.

Suggested Solution: 
Add the option to use stamina jars or biocaps at all times. Allow players to decide what they want to use.

State number
All```

amber grail May 23, 2024, 7:54 PM

#

Observation:
Newly released game content and updates - like Nexus - bring along a variety of flaws and impact game play negatively.

Consequence:
More and more players complain about the situation. Some even quit the game out of frustration.

Suggested Solution:

Test updates and new features in PTR properly, allowing them enough time to asses it.
Listen to feedbacks given before releasing it.
Do not allow your player base to have to deal with all the bugs that result from a simply lack of testing.
Stop pushing for faster releases and allow developers to do their Jobs properly and thouroughly.

State number:
All

flint aurora May 23, 2024, 8:18 PM

#

Observation:
matching a state in svs with a newly merged state

Consequence:
the newly merged state has an advantage over the other state due to active players

Suggested Solution:
don't match a newly merged state with one that has not had a merge in years

State number
all

edgy elbow May 23, 2024, 10:07 PM

#

reporting on behalf of player: An odd liannin

Observation:
In four years of playing State of Survival, I've enjoyed meeting people but felt undervalued by the company, which prioritizes players who leave or spend heavily. Issues like rapid state releases, out-of-theme additions, poor testing, price disparities, and unfair events persist despite time and money investments.

Consequence:
Players are frustrated and disillusioned. The lack of logical progression, fair event scheduling, and proper testing undermines the gaming experience. Investments of time and money feel wasted, and the game is plagued with backend issues, and inadequate customer service.

Suggested Solution:

Ensure logical progression in storyline and player growth.
Reward time and money investments meaningfully.
Provide clear event schedules with pre-registration options.
Fix matching issues for fair competitions.
Address backend problems to improve gameplay.
Improve customer service with effective problem-solving tools.
Facilitate better direct communication between developers and players.

State number:
All states

craggy ether May 24, 2024, 3:44 AM

#

Posting on behalf of : mufasa86.

 Players are not pleased with the new conversion rate and the lack of ability to upgrade.

Consequences : 
It appears that labyrinth rewards are not that worth it , players lost the motivation to play it and it's not worth the time spent to participate in the event.

Suggested solution : 
Add the coal ore and limestone in labyrinth rewards instead of some rewards that are not that useful.

State number : 
All states```

red wind May 24, 2024, 6:50 AM

#

Observation:
Intel Clutter due to Ally Assist. Unable to move on with current task as it is hidden behind an Ally which will not disappear for hours. Also Intel Map Items moving to other parts of map when clicked

Consequence:
Negative
Suggested Solution:
Cleary an issues with Intel since the Ally assist has appeared. These assists are not different to the Training Assist which can easily be seen in the Alliance Hives there is no need for them on the map.
State number
1300

storm matrix May 24, 2024, 9:09 AM

#

Observation:
The required 20 active alliance members for the Nexus is ridiculous and will kill the game for many in smaller alliances.

Consequence:
The consequence is huge:

no more mines for these alliances, also meaning no chance of doing the weekly task of mines in MIGO
no more crystals to buy permanent stuff
no more coal and lime to get some temporary bonuses and free stuff in the TEC
no chance to get 5 of the 24 badges
in the end the lack of badges will make the Astro Coin unavailable for those alliance members.

Suggested Solution:
Give smaller alliances a chance to do Nexus…. The problem of FP not having the ability to organise this for more (like we could with AD) screws over so many!
Or give the smaller alliances just the “safe spot” in the the Nexus: give them the mines and the option to do fiends there (which give a few Nexus points).

State number
All

true light May 24, 2024, 10:29 AM

#

Observation:
Since Nexus release all players in Live have received between 6-8 emails from developers apologizing for bugs in Nexus means two things.
1- the Devs. are very well aware that Nexus struggle is an actual struggle, obviously for everyone (all players whales , free to play , mods and from what it looks even dev. )
2- Dev. Are actually trying to fix it , but lets face it , you are rushing it and so only more bugs are made
The event idea is not bad , it needs to be fixed correctly in PTR first , you just copied the event with the same bugs
The event has plenty of drawbacks in addition to bugs
1- Unclear description
2- too many limitations : 20 active players, time slots , matchmaking and matching , duration , material conversion rates, healing
3- matchmaking is bad , it is even worse than all other events in SoS
4- the event is very long , slow , and basically transition from boring to useless if you are not a whole whale or pay to win alliance, to boring and more boring if you are a whale matched against free to play ( the event ends in 30 second , whales burn the other team in 5 minutes and everyone go home frustrated)

Consequence:
More and more players complain about the situation , Some even quit the game out of frustration , both paying and free to play

Suggested Solution:

Stop Nexus ; Send a reasonable email giving everyone a maximum rewards for all MIGO season and announcing that we will receive all feedback about the event and work on improving it , no rush
Not only you will gain time but you will gain back some trust and players will be satisfied
2- Test updates and new features in PTR properly and Listen to feedbacks given before releasing it.
__ States__
All

copper jewel May 24, 2024, 11:52 AM

#

Observation:
Lucky card was ruined again. No tickets from daily tasks anymore, only that chest with 22, which is obviously not enough.

Consequence:
Are you on a quest to make as many people annoyed and frustrated as possible? If so, you're very successful. Our lines of players are growing thin. From playing every day, to online once a week, just to say "hi". All those little things pile up and you have your results. Not the best scenario, IMO.

Suggested Solution:
You know what to do. Stop hiding everything behind a paywall.

State number
All of them

elder sequoia May 24, 2024, 12:44 PM

#

Observation:

There are too many events/features that use up stamina, we are required to use it in large amounts daily and often end up not having enough or use it up too quickly, the frequency at which stamina generates and stamina we get via events/compensations/rare gift codes isn't sufficient at all, like 1 glass of water daily. Then we're forced to use bios as a alternative which could be used elsewhere more sensibly
Many people here also have farms, farms aren't used as often as mains or alts since their main purpose is building up rss and supporting alliance/state in events like SvS where every acc can contribute. With that being said farms easily build up their stamina as they aren't really using it for intel or as many fiends for example

Consequence:

People struggle to keep up with stuff that easily consumes stamina while doing their dailies and participating in particular events
The thing you mentioned once about not focusing currently on improving us stuff with stamina was rude, the supplied stamina since game's old days doesn't go in pair with tasks we lately undertake. Its unfair for us having to deal with something you could easily fix, fixing our stamina issues would be much easier for you than constantly adding new stuff that you do unnecessarily

Suggested Solution:
While farms build up their stamina easily (at ss from my farm's profile it can be seen that I have 22k), it would be good to make a use of that stamina. Such amounts take ages to be used up especially if intended to in short time. Create a way to share stamina with other players who really need it (any players, no limits) and would appreciate it since its a free stamina, creating a building or regular event via which this could be done;

Let stamina be formed into stamina jars and then sent to other players like roses were at Valentine's Day event
Let each player sending stamina to choose freely how much stamina they want to send to another player

State number:
811/All

alpine viper May 24, 2024, 4:02 PM

#

Observation: players want to be able to understand how their new hero styles interact and are affected by other hero combinations. There is currently no way to test marches without incurring wounded

Consequence: players can not optimize their marches or practice fighting without incurring wounded .

Suggested Solution: provide a training dummy or battle simulator, so we can test marches on that do not cause wounded .

State
759/ All

hazy island May 24, 2024, 4:18 PM

#

Posting for 184 players

Observations: 

1. Player have to play multiple character to keep up with word events, but they really aren't that much in state, and it's impossible to win a SvS war stage.

2. It's seems like devs didn't know pandemy is over and people are going back to work and their social life, putting time slot on so much event is not smart cause players live all around the world and aren't available to play 24/24, 7/7

Consequence: 

1. It is impossible to win a SvS when most of the players have 4 accounts just to be able to win the prep stage and not lose governor state buffs for 2 weeks.

2. Players are unable to play simple events like Rain of Riches or Path of Water or Survivale Royale. They didn't understand why those events have to be in limited time slots.

Suggested Solution: 

1. There is to much old almost dead states. Start to merge old states more often. We need more than 150 players with 2-4 characters to enjoy the game again. Merge is better than state transfert and should happen on a regular basis. An unhappy player can use state transfer to move to another state after if necessary.

2. Let those events open the whole day, they can participate a limited number of time per day anyway so there is no need to make limited time slot for those events.

State number
[ 1-500]```

#

Posting for 184 players


1. Event releases are too fast. Most of the time, events are not functioning correctly, bugs, and lags every time.

2. The game is less and less F2P friendly. When those players started the game, it was possible to have nice ranking and rewards without spending. Most of the events could be played without money. Now, if you don't spend, you can not rank top 10 in the event without saving for months prior. (SvS, Throwdown, SoTF)

Consequences:

1. Players give up and quit the game more and more after each event release. They loose interest in playing if every time they do, they have to fill a bug report or are unable to play because of the lagging.

2. F2P players know they can't have good ranking or rewards in most of the event. They just continue to play daily to be with the friends they make in 4 years and just don't enjoy it  anymore.

Suggested Solutions:

1. SLOW DOWN on event release, and if devs release a new event, players would like to have a functional event. Little bugs can happen, but there is too much bugs and lag now. Take time to test your features, please!

2. Old states need different rewards, add poly plasma to daily crates, give us more way to obtain heroes capsules and change Skin store for the newest skin. Most of the players already have the old one and they aren't interested in old HQ skins. Make previews Migo skins and skin crate available in this store so players can choose. Throwdown tasks are hard for free to play, change the gold fist (training troops) task back to the old requirements please.

State number:
[ 1-500]```

normal ingot May 24, 2024, 6:31 PM

#

Observation:
The tutorial in this game is full of bugs, what can softlock you out from game mechanics.

Consequence:
People lose out on things or they get annoyed with the same tutorial getting repeated every single time.

Suggested Solution:
Either remove the tutorial or add a button where you can enable/disable it.

State number
All

toxic tangle May 24, 2024, 7:27 PM

#

Observation:
Blissful bags keys

Consequence:
Players who buy keys or even if they get them from pass and cant use them as they dont have enough or have spare wants, none of them wishes for keys to end up recycled for rss crates or anything like that.

Suggested Solution:
Do not recycle keys, let players to keep them and use in next blissful bags event.

State number
244 and all states

short dove May 24, 2024, 8:39 PM

#

Observation

Players get irritated by the new conversion rate the Coal and Lime have now. They want it to be reverted to the old version.

Consequence

Stoping the releasing tedious and time consuming event that you get feedback to be ignored.

Suggested Solution:

Please put limitless capsules of all 3 heroes (current gen) and potions (based on state's age) into KotH store, include them in at least 2 out of 3 store's sections to satisfy players' needs
Also double the amounts of both materials at RR store and migo store as while taking under consideration how much upgrades cost the amounts there aren't sufficient and don't satisfy to a fair extend

State number:
492 + All limitless states

simple robin May 25, 2024, 7:03 PM

#

Observation:
The svs and cc event are boring now for the old states.

Consequences: Due to the low participation, and inactivity, events like SvS require Totally the opposite ..However, the changes the events had lately, don't help with those issues and our states just stopped playing those events. Especially CC . The rewards are bad and don't worth the time and effort.

Suggested Solution: Merge the states or come up with new events to replace events like CC .
Otherwise, improve the rewards.

State number:
ALL

#

Observation:
Every time you create a new character,you have to complete the tutorial.

Consequences: It's boring and it takes some time to complete it for nothing. It's unnecessary if you have already other characters on the same email.

Suggested Solution:
Remove the tutorial if the player has already other characters on the same email.
This way only the first character of each email will have to complete the tutorial.

State number:
ALL

#

Observation:
The most of the players in our states don't bother anymore to participate in events like Plague Zone and other activities because the rewards are not useful anymore, for the majority ,due to many reasons.. For example due to the state age and the stamina cost is too high with all the stamina intensive events going on.

Consequence:
The events used to be a fun team bonding experience.
However, they are not fun anymore and no one participates since it's not easy to save up stamina for all the events nowadays.

Solution:
Improve the rewards for the events based on state age and reduce the required stamina, to help bring back fun team building experiences.

State number:
ALL

floral rain May 25, 2024, 7:51 PM

#

Observation : When reining players that have stronger than yours, their stats are applied instead of yours.

Consequence : This is unfair because the attacker already has stronger stats and the reined player's behemoth not only is weak but it also prevents you from using your stats to minimize damage.

Solution : Stats should be separated from behemoth when it comes to defense. It will be more fair and challenging to benefit behemoth from a player and stats from another player. Most of the times who has the best behemoth also has the best stats but sometimes it's the opposite.

State : ALL

toxic tangle May 25, 2024, 9:14 PM

#

Observation:
Governor pack rewards are very small and not helping to anyone.

Consequence:
This packs are supposed to be a rewards for players to make them more motivated but they are not doing what they should as players spend a lot in events like SVS or CC and this small rewards are nothing, not helpful for any player.

Suggested Solution:
Change rewards and make them bigger to make players more motivated when they recieve reward. Make rewards from governor packs useful.

State number
All states.

toxic tangle May 25, 2024, 11:07 PM

#

Observation:
Ultra rare and rare fragments are useless

Consequence:
Ultra rare and rare fragments are useless and outdated and they just keep on hoarding in our backpacks

Suggested Solution:
Allow us to exchange ultra rare and rare fragments for legendary fragments.

State number
All states

deep slate May 26, 2024, 3:10 AM

#

Reposting for mOtherbOard.
Observation: The game meta needs to change for trap times. Instead of 1 trap time we should have 2 options for different time zones.

Consequence:

Having 1 trap time is not good for an alliance because of different time zones. It makes it so less players can participate.

Suggested Solution:

Introduce 2 trap times to allow for more choices. Players will only be able to attend 1 trap before a personal trap cooldown is put into effect on them for 47 hours. include 2 trap times in 2 different time zones would account for each half of the globe. The reason being that one part of the globe is awake at a time while the other sleeps. This would also be beneficial for other events as well and help with alliance showdown/throwdown, as you can see from already adding this to KOTH and RR.

State number
All states. Prior Votes 4 🔼 1 🔽

grave fiber May 26, 2024, 7:14 AM

#

Observation:
Overload of Pay-2-Play events all open at once. 5 P2P exclusive events, 5 “F2P” events you can only complete by spending on at least one pack.

Consequence:
So many events open yet F2P players cannot participate in any of them. There’s too many open at once for even P2P players to participate in all of them.

Suggested Solution:
Reduce the amount of P2P events to only 1 open at a time. Or remove all events that are only accessible to P2P - at least to not look so ridiculously greedy.

State number:
All States

thorn storm May 26, 2024, 8:29 AM

#

Observation:
During Warfare Stage of SVS event between 307 & 719 players didn't get points for attacking HQ up to 3 levels lowers. E.g. P11 didn't get any points for killing troops of P8 & P9 settlements. Issues were probably connected with ridiculous update shared by devs during the event.
Issue appeared also in other states.

Consequence:
No points for the event + full hospitals + dead troops + troops in Enlistment office.

Solution:
Maybe devs should review their another amazing update which sc. up another event.

State number:
All states

split lotus May 26, 2024, 9:52 AM

#

Observation:
The free Sarge frag is a useless feature. It's just a stupid feature we don't need.

Consequence:
I press it and hoarde Sarge frags for absolutely nothing.

Suggested Solution:
Give us ten frags to a hero of our own choice that's more than 3 gens older than current gen. This way people can actually wrap up and finish off all the old heroes.

State number
755 - all states

mild forge May 26, 2024, 11:16 AM

#

Observation:
Nexus start was moved from Friday to Monday. In the meantime we have had SvS and players have full hospitals and enlistment. We will be starting Nexus with millions less troops as a result.

Consequence:
An unfair start to Nexus and high possibility that players won’t be able to complete the full game as they will run out of troops before the end

Suggested Solution:
Return everyone’s troops or allow us to start Nexus as if they were all healed/revived

State number
823\all

drifting wyvern May 26, 2024, 1:51 PM

#

Observation: 
Nexus start was moved from Friday to Monday. In the meantime we have had SvS and players have full hospitals and enlistment. We will be starting Nexus with millions less troops as a result.

Consequence: 
An unfair start to Nexus and high possibility that players won’t be able to complete the full game as they will run out of troops before the end, and players will stop playing svs which will cause players who enjoy svs to stop playing. 

Suggested Solution: 
Return everyone’s troops or allow us to start Nexus as if they were all healed/revived, stop putting events like this following svs so players don't have to choose between events!

State number
823\649\all

toxic tangle May 26, 2024, 2:24 PM

#

Observation:
Outdated blast shelter

Consequence:
Blast shelter is not even a bit helpful for people who got millions of troops and 6 marches is not enough to keep all troops out of settlement when its needed.

Suggested Solution:
Make blast shelter capacity bigger, its way too low to even keep this building in settlement, or at least let us get rid of this building.

State number
All states

harsh sage May 26, 2024, 2:36 PM

#

**Observation: **
KotH you cant see the start time from Legion 2 if you are registrated for Legion 1.

**Consequence: **
If all leader are registrated for Legion 1, they cant see the time from Legion 2 to organize and need first to talk with Legion 2 Players.

**Suggested Solution: **
Add in the KotH overview the time for both Legions and not only for the registrated one.

State number
All states

elder sequoia May 26, 2024, 4:10 PM

#

Observation:
At KotH match times don't display clearly for every player when each legion has its match at a different time. First 2 ss are mine (I am in L2) and the other 2 ss are my friend's (she's in L1)

Consequence:

To see the time for legion other than yours you have to ask a alliance mate who is in that particular legion
Depending on which legion you're in this is the time that's going to show up for you, seeing the same time showing at both legions is confusing and there are many arguements or opposite opinions going on between mates at either legion as to what time each legion starts its match at. RR has this much clearer where you can easily get to see by yourself which legion has its match at what time no matter what's your legion and without involvement of already mentioned unnecessarities
Mail isn't enough as many players don't always read mails and they often forget what was mentioned in them because of stuff going on in rl, others completly ignore them and just quickly put them as read to get rid of red dots there. Good majority always focuses on time shown at event's page as their reference or idea for time to be present there at
People can miss the matches as their thought time was different than actual because of this confusion, especially those who are included at both legions with different accs (eg. main at L1 and alt or farm at L2)

Suggested Solution:

Fix that display issue and let all players see the correct times for either legion regardless which legion they belong to, just like we already have it at RR's page
Stop letting mail be the only way to refer to correct times as not everyone would look there and can easily forget after they've read the stuff there

State number:
811/(possibly)All

408B22C3-3EF2-478B-BD83-240F13E43F0B.png.jpg

4B6B51A9-2D93-47EB-A95D-F0C2CAF103BA.png.jpg

lost basalt May 26, 2024, 6:12 PM

#

Observation:
We keep getting new stuff which is a hate love relationship we all have but with new stuff coming out all the time they forget everything that’s old.Older states are getting useless rewards.Older states need rewards that help us now not 4 years ago. Older states need updates on the rewards given.Travis fragments are also useless. He’s only used so we don’t have to waste as much stamina who have him maxed out. If they would like to keep the event they can update the hero

Consequence:
Out dated rewards is making it harder for players to even want to compete in events since the rewards become useless to the players who maxed them. We are still getting potions in RR store migo store and other places but never received the hero capsules.

Suggested Solution:
I’m not saying to change for everyone but as states change the rewards need to aswell older states need to rewards new states keep the same rewards these rewards were useful when we were newer states so newer states should be able to keep the same rewards, but older states all of the rewards need updates.

[ ] Rewards for CC need to be changed
[ ] The governor packs they can send out need to be changed
[ ] The rewards for FF need to be changed
[ ] The rewards for AH needs to be changed
[ ] The rewards for horde need to be changed
[ ] The rewards for intel need to be changed
[ ] The rewards for explore missions need changed
[ ] The rewards in squad exploration needs to be changed
[ ] The compensation rewards given in mail need to be reviewed and updated
[ ] Advanced hero searches needs to be changed

I understand epic hero search is for Generations 15-18 and that’s great but Advanced hero searches need to be updated to at least generation 7-14 hero capsules.Advanced hero searches materials that we get in our rewards need to change being able to unlock older limitless heroes even though their new limitless heroes.

State number
All states

Previous Votes 5 🔼 1 Votes 🔽

urban leaf May 26, 2024, 6:13 PM

#

Observation:
Players get removed from RR/KOTH/ etc registration and no one owns up to what happened and why they were removed.

Consequence:
This causes players that are active in those events to miss out on rewards regularly.

Suggested Solution:
Add a log (Only R4+ should be able to see it.)
This will help to hold players accountable to who is altering the registry.

State number
All States

tall ledge May 26, 2024, 7:08 PM

#

If anyone has any complaints about a mod, please use appropriate channel which is #🚨︱contact_an_lmod

toxic halo May 26, 2024, 7:09 PM

#

Posting for Imcharliebrown

**Observation: **
When you send group messages you end up with 80+ notifications in your private messages

**Consequence: **
It's annoying going through all the messages to remove the notification red dot

**Suggested Solution: **
Add a "mark all as read" button

State number
All states

tall ledge May 26, 2024, 7:13 PM

#

#📋︱feedback-discussion please

toxic tangle May 26, 2024, 7:20 PM

#

Observation:
3days, 7days, 14 days HQ skins

Consequence:
Skin tickets given for recycling this nonpernament skins are not enough.

Suggested Solution:
Give us at least 500 skin tickets for recycling 3 day HQ skins, 800 tickets for 7 day HQ skins and 1000 tickets for 14 day HQ skins.

State number
All states

tall ledge May 26, 2024, 7:23 PM

#

Observation: KotH matchmaking is on whole alliance, matchmaking is done on the first day of the week, while alliance players are not even registered.
Not all players can play KotH due to the Time of event.
It makes alliances lose with great difference and leave players frustrated.

Consequences: alliances/players are already on the brink of leaving Game, they are getting more and more frustrated because if bad mechanics about matchmaking.

Suggested solution:
It should be like RR matchmaking, not like MM or Nexus.
Only registered players should be matching with other Registered players of other alliances.
Or
Remove KotH completely as it's rewards are not good , neither the game play is exciting. It's full of bugs which are reported hundreds of times,

State number;
All states.

velvet totem May 26, 2024, 8:36 PM

#

Posting on Behalf of Sunshine Flame

Observation: 
 [Player is frustrated regarding the bugs of NEXUS and lack of interest from Devs with the bugs submitted from PTR]

Consequence: 
[ Player says NEXUS is nothing more but a pain. Its full of bugs and all if not most of them were discovered on PTR and brought just the same to live.. what is the purpose of PTR if all the bugs are not fixed when launched in live server. Please know we are tired of this constant begging to fix things up. But no one cares only thing that matters is the money which is rolling in constantly..]

Suggested Solution: 
[Player says PTR should have more purpose and the bugs identified there should be fixed before moving to live. It’s not the first time it’s happened. So please take us seriously and fix this mess!]

IGN: Sunshine
State number
[ALL]```

toxic tangle May 26, 2024, 8:51 PM

#

Observation:
Lucky ferris wheel

Consequence:
Epic and Advanced search map is something players dont need same with rss from wheel when they paid for bundles to spin this wheel and mostly when lucky wheel is not even lucky.

Suggested Solution:
Remove epic and advanced search maps together with rss and give there something useful or more vouchers.

State number
All states

spring sun May 26, 2024, 9:51 PM

#

Observation
Matching information for Nexus has been so vague and unlike other events there is no grace period to inform players of when they will be expected to be playing the event e.g RR registration Tuesday time of match after Friday’s reset.

Consequences
In a multinational alliance some players will be asleep at reset when our time is confirmed. This allows for no planning with my team which will put us at a disadvantage from the beginning of the event.

Solution: Going forward giving players at least one day of notice would allow us to formulate a plan for those who wish to set alarms for the event, most of us want to play the event and I see the devs have stated they wanted us to engage deeply with the event. Perhaps this small grace period would allow exactly the type of engagement the devs wish to see from us

State: All states

solemn garnet May 26, 2024, 10:10 PM

#

Posted on behalf for S759. ShadowLord

Observation:
Advanced searches are currently not valuable for players with Gen 13 - 18 heroes, as these searches yield epic heroes which are no longer useful for these players.

Consequence:
This diminishes the utility and appeal of advanced searches for higher-level players, leading to potential dissatisfaction and decreased engagement with this feature.

Suggested Solution: Replace the epic heroes in advanced searches with Gen 13 and Gen 14 heroes. This change would make advanced searches more relevant and beneficial for players with higher-generation heroes, thereby increasing engagement and satisfaction with this feature.

States:
All States with Gen 13 and above

dusk jay May 27, 2024, 12:22 AM

#

Observation:

Nexus has started and there are already problems. Players cannot access the Nexus map, they are unable to get into the game at all, mines have been removed from the standard wilderness map (again), and some players were not able to re-register due to game or display issues.
PTR testing warned of these issues and more.

Consequence:

This gives players a reason to leave. What use is another broken event that excludes people in a sea of similarly broken events?

Solution:

Remove Nexus, take it back to development, fix it.
Restore mines to the wilderness map.
Compensate players for MIGO season rewards for the insult and trouble of making us even consider Nexus as an event.

State:
180/all

formal perch May 27, 2024, 12:46 AM

#

Hey guys. Please upvote liannins piece of feedback if you’re experiencing the same issues. #📋︱feedback-reporting message

near ferry May 27, 2024, 1:27 AM

#

Please keep this channel for complete feedbacks according to the rules https://discord.com/channels/555639568053829632/1110341802520748132 if you wish to discuss it you are more then welcome to https://discord.com/channels/555639568053829632/925537952652730368

fast python May 27, 2024, 3:02 AM

#

Observation

Nexus is a terrible event that diminishes player experience. It lags. It causes reboots. Players do not understand it or why it creates value for the game. SoS has not sufficiently educated players about the event NOR does the event actually function in a manner than enhances game play.

Consequence

Pay-to-Play players will spend MUCH LESS in game and FunPlus will need to lay off developers.
F2P players will not enjoy the game experience and leave the game.

Suggested Solution:

Unlock lvl 7 and higher mines on map now
provide more mines of each level, 1 per level is not enough

State number
All states!

lilac valve May 27, 2024, 7:04 AM

#

Observation:
No button for Nexus at the bottom of my screen.

Consequence:
While Devs add buttons for KOTH for a whole week (which is really not needed at all except for Sundays) now players have to open events billboard, scroll to Nexus, enter, do some daily activities, repeat the same to then click Return and do other events on the 'regular' map.... Then repeat the same when Nexus 'event' starts and ends... for THIS event a button at the bottom of my screen would actually be helpful, save us all some scrolling + clicking....

Suggested Solution:
Just give us a Nexus button / icon at the bottom of the screen.

State number
477 but really all states would benefit

jovial lodge May 27, 2024, 8:17 AM

#

Observation:
Once again Nexus Struggle is broken....Click on the button to enter and gives you a lobby data error. It seems like everytime Nexus goes live it screws up and now I am stuck not being able to get my mining benifits.

Consequence:
Players are getting tire of the events and their issues because the devs do not do their job. Yes they test it on the test servers but do they test it on real live servers, it does not appear that they do. I for one am tired of this, the events that cost money sure work right but not the events that are free to play such as Nexus, KOTH, SVS, etc.

Suggested Solution:
Slow down on putting out events and do your job for once and fully test the events.

State number
1093

jaunty mica May 27, 2024, 8:26 AM

#

Observation:
Nexus have arleady a lot bugs what can be seen from the rest of the reports - I want Alliance duel back,there were fewer problems and i could play normally

Consequence:
frustration that another new event has bugs, inability to play smoothly - not possible to gain migo points and the ressources to upgrade the migo buildings as we cant even enter because the existing bugs do not allow it, developers should start listening to players.

Suggested Solution:
fix errors at the PTR level instead of releasing events on live servers that are unplayable

State number
All

hexed girder May 27, 2024, 8:30 AM

#

Observation:
Nexus Struggle has set a time of 1200utc for our Alliance that we never even selected so now it is unlikely that many will be able to take part

Consequence:
frustration that another new event has bugs, inability to play smoothly - not possible to gain migo points and the ressources to upgrade the migo buildings as we cant even enter because the existing bugs do not allow it, developers should start listening to players.

Suggested Solution:
fix errors at the PTR level instead of releasing events on live servers that are unplayable

State number
All

sour drift May 27, 2024, 8:31 AM

#

Observation
Nexus Matchmaking is unfair
In addition to the many issues with accessing Nexus faced by a number of player not even able to access the Nexus event, and the low number of mines in the Nexus Map, Matching has been completely unfair, we as an active alliance of F2P players at 104b BP have been matched with teams that are 270m BP …. How is this fair????
This is deliberately unfair matchmaking designed to give big teams an “easy win” is ridiculous.. The same thing happened in Doomsday, which resulted in a huge number of players quitting the game

Consequences
Once again low spender or free to play teams have been put into a situation that they cannot possibly win, if players do not have a fun realistic chance of winning players will quit .. we already saw from Doomsday players will quit if this unfair matchmaking is not addressed

Solution: Remove Nexus .. fix the bugs .. add more high level mines to the map .. and redo matchmaking based on a fair BP level for all teams

State: All states

ocean harbor May 27, 2024, 8:44 AM

#

Observation:
Due to the disastrous implementation of Nexus some players appear to have been able to access it and gain points while the majority of players are locked out in Event Lobby says no land.

Consequence:
This puts the lucky players and alliances in an unfair position when everyone can finally access it.

Suggested Solution:
Reset the rankings once Nexus is accessible by everyone.

State number
206

cursive chasm May 27, 2024, 10:02 AM

#

Observation
Far too many events and Nexus is already a disaster before we can even play it. My clan had 3 players today quit the game because they cannot play at 14.00 UTC and can't manage a whole week of this stupidly conceived event. Thanks for that. Plus so many events are cash grabs, it is very free player unfriendly now.

Consequences
Players quitting, people not able to play due to a terrible time slot being given (18.00 was our first and best choice), game fatigue and simply we are fed up with having to do so much in this game ALL THE TIME!

Solution
Just stop with all these events all the time. Give players a chance to breath, instead of the constant pressure of having to play some glitchy, ill thought out cash grabbing event all the time. King of the Hill? Rubbish. Nexus? Rubbish. Shell Shock? Rubbish. Survival Royale AI? Rubbish.

This game has gone too far with greed and stupid, dumb events that no one likes. Just ease off.

State 216 but can safely say I speak for all.

onyx coral May 27, 2024, 10:19 AM

#

Observation:
The devs created with nexus an event, where 12 alliances will face each other. Knowing that they can't put all whale teams against each other, because they will be unhappy.
So they match regular alliances with them and make them cannon fodder. It ruined the event fot most players even before it started

Consequence:
Players will be frustrated, more than some already are, because it is not the only event with poor design (KOTH league)

Suggested Solution:
Review Nexus event design, reduce number of alliances in the event and match by score.

State number
All states

sleek geyser May 27, 2024, 10:31 AM

#

Observation:
Nexus is not working this afternoon for my entire alliance. No one in the alliance can enter the Nexus map.
In the morning we could do it, in the afternoon everyone was thrown into the hive and no one can enter.

Consequence:
The Alliance cannot enter the Nexus map. We can't collect resources, mine ore, and kill zombies on the Nexus map. Our alliance cannot gain Nexus points, there is no such possibility.
At the same time, our rivals can do this.

Suggested Solution:
Fix the error and give compensation in points to the alliance. Or close the Nexus until the event is fully fixed.

State number
698 (SIN Alliance)

sinful night May 27, 2024, 10:46 AM

#

Observation:
What was the point in having us pick 3 times for Nexus and then give us one we did not want.

Consequence:
Many members now can not play and will miss out on MIGO points/rewards.

Suggested Solution:
Players should not have to fix your issues for you.

State number
29,,, but I’m assuming there would be more.

copper jewel May 27, 2024, 11:54 AM

#

Observation:
Can't play PoW while in Nexus.

Consequence:
PoW is important and it takes a lot of time. You have to make a choice between losing time (meaning points) in Nexus and earning crystals and parts for aircraft formation in PoW. This is extremely annoying and ruins the gaming experience. People in our state are getting really annoyed and angry about Nexus. And yeah, Nexus matchmaking is also extremely unbalanced.

Suggested Solution:
Allow playing PoW while in Nexus. Or even better - delete this useless, not-ready, non-polished and not-tested event from the game. It's just an awful thing from every perspective.

State number
336 and others

craggy ether May 27, 2024, 12:21 PM

#

Please keep this channel only for #📋︱feedback-reporting , we use #📋︱feedback-discussion and #🐞︱bugs-discussion to discuss feedbacks and bugs

stiff breach May 27, 2024, 12:25 PM

#

Observation: Many players are unable to log into the Nexus event.

Consequence: Players lose rewards.

Suggested Solution:
fix a bug in the game and give out rewards to those who have lost during this time.

State number
1000

drifting wyvern May 27, 2024, 12:26 PM

#

Observation: 
Nexus start was moved from Friday to Monday. In the meantime we have had SvS and players have full hospitals and enlistment. We will be starting Nexus with millions less troops as a result.

Consequence: 
An unfair start to Nexus and high possibility that players won’t be able to complete the full game as they will run out of troops before the end, and players will stop playing svs which will cause players who enjoy svs to stop playing. 

Suggested Solution: 
Return everyone’s troops or allow us to start Nexus as if they were all healed/revived, stop putting events like this following svs so players don't have to choose between events!

State number
823\649\all

shadow plinth May 27, 2024, 1:13 PM

#

Observation:
The matchmaking system is extremely flawed. There is a significant disparity between our alliance and others, making it impossible for us to compete effectively. Our opponents are so overpowered that participating in this event feels pointless.

Consequences:
This imbalance leads to a poor experience in Nexus battles, causing frustration among players. Matchmaking has always been problematic, but it has now become intolerable. The current system only benefits fully maxed players, who easily overpower mid-level spenders.

Suggested Solution:
Revise the matchmaking system or remove this event entirely. Matchmaking should account for all new items and features added to the game to ensure fair competition.

echo cape May 27, 2024, 1:58 PM

#

Observation:
It's been over a week and issue with intel not showing up still hasn't been fixed. Sometimes they'll show up in the map and then disappear when you click on another one, sometimes they won't even appear unless you manually look for it. If you want to add allies' intel, fine, but don't remove our own intel from the map to do it.

Consequence:
Daily intels become even more of a chore when it used to be a guaranteed way to get some free resources. Many players will be discouraged to do them, making it pointless in the game.

Suggested Solution:
Many people have already said it, but a way to toggle allies intel on/off would fix everything, since devs don't seem to want to admit they messed it up and just remove this feature altogether

State number
All who have this new "feature"

ruby karma May 27, 2024, 2:00 PM

#

Observation:
Nexus is broken, doesnt work, even if it did matchmaking is unfair
Consequence:
This imbalance leads to a poor experience in Nexus battles, causing frustration among players. Matchmaking has always been problematic, but it has now become intolerable. The current system only benefits fully maxed players, who easily overpower mid-level spenders.
Suggested Solution:
bring back Alliance duels
state: every

blissful wing May 27, 2024, 2:09 PM

#

Observation: Developers are incompetent and incapable of producing a working game. Bugs multiply like bunnies and are never fixes. New game modes are completely unplayable.

Consequence: Players leaving the game. Fun Plus Reputation ruined.

Suggested solution:
Fire all game developers and once a new staff is hired prioritize fixing bugs first. Then ensure new game modes are bug free with proper testing before release.

fast python May 27, 2024, 2:12 PM

#

Observation - There are no Lvl 2 cities on our map in Nexus
Consequence - My wife is happy because I have time to clean the kitchen now. Also no points or enjoyment from the game.
Solution - Take Nexus away. Give every player max points for events (plus 100 skin tickets as is custom).
State - 1016

shadow plinth May 27, 2024, 2:14 PM

#

**Observation: **After all of the changes in the scheduling of the Nexus, the developers have managed to make the Level 2 City disappear. Not only have the mines been moved once again into the Nexus, the max level of the mines itself are stuck at level 6. (Which means people who paid to open up level 9 mines do not benefit whatsoever) Without the level 2 city and constant bugging of this event there is no real point of joining these bugged events.

**Consequences: **Less and less players will invest into a game which they already either have put a ton of money into. And probably file for a claim on whatever amount they actually spent.

**Solution: **Nexus event should be removed and older events which aren't bugged should be re-implemented into the gameplay. And compensate not with cheap compensations but real compensations that players will actually take into consideration.

State Number: 1057

last bison May 27, 2024, 2:18 PM

#

Observation :

Nexus doesn’t work

Solution
give all MIGO points and remove the event
Why to start a new event if you're going to ruin it for everyone?

compact burrow May 27, 2024, 2:19 PM

#

Observation: No one from my alliance can access Nexus. We were not able to join the map in advance. Our battle window is currently open and we still cannot join. Many other alliances are in the same position.

Consequences: With migo glory now being tied to nexus performance, we are at a significant competitive disadvantage. We cannot kill infected, mine or begin holding cities. This is unfair, tainting the event and making it uncompetitive from the very beginning. I and many others have paid money to mine through the seasonal pass. We’ve also spent money to unlock higher level mines, more gathering slots and more efficient processing. These are services that are not currently being provided, but we have not received any word of refund or compensation.

Suggestion: option 1, pause the event, fix it, issue proper compensation and stop collecting money for things you are unable to provide. Option 2, kill nexus with fire and focus on providing migo events that your customers want and that actually work.

State #586 and others

untold raft May 27, 2024, 2:22 PM

#

Event NEXT STRUGGLE

Observation: Data out of sync

Consequences: Can't join Nexus map

Suggested Solution:

Stop with all these events that do not work. Do n't put "improvements" out until they have cleared the test server with flying colors.
Stop charging for packs to fix your problems

State number:
All States

mild forge May 27, 2024, 4:28 PM

#

Observation:
Nexus is a total struggle and completely broken. Our alliance can’t even get in but maybe that’s a blessing. Level 6 mines and bubbled building equally frustrating for the players who managed to enter.

Consequence:
Meh

Suggested Solution:
Alliance Duels were ok, bring those back as a last resort. Otherwise it’s simpler to give us all the Migo rewards and skip this event completely. Seriously, this is the best result for everyone. Just give us the HQ set and be done with this season. Thanks

State number
823

jovial lodge May 27, 2024, 4:36 PM

#

Observation:
NEXUS/SOS/Funplus—THEIFT BY DECEPTION......Seasonal Weekly Pass----Mining Capacity +2 Efficiency +20%---999 Diamonds or $9.99---The Bundle does not say anywhere that you have to be in Nexus Struggle to use the two additional mines nor does it say anywhere that they have a contingency or work around for game play issues even though we have paid for the additional two mines.

-----Nexus Struggle is part of Icy Isolation
-----Mines are required to improve Merit scores and points for Icy Isolation
-----Can only truly achieve the amount of material needed to make progress in the Seasonal Growth portion of Icy Issolation, i.e. Survival Guide, Exploration Project, and Frontier Outpost.

Nexus Struggle has been down for hours and not response from Funplus, SOS, or the Development Team. Thus leaving the Mods open to getting the brunt of the complaints and Player's frustration.

Consequence:
Cannot enter the event due to Data Sync error, cannot access any troops in the nexus gathering wood, metal, food, or gas. Cannot access any mines. There is only one Level 6 mine for Coal, Limestone, and Crystals, thus forcing players to go lower levels for more than two marches. Alliances unable to participate in todays Nexus event causing alliances that can participate to have a unfair advantage over those that cannot.

Suggested Solution:
Fix the game, refund to all players who have purchased the Pass and extend the time for the pass currently in use an additional week. Compensation needs to be better than a few biocaps and rss. Do not release a event live if you do not have the bugs worked out.

State number
1093 and all states involved

amber grail May 27, 2024, 5:17 PM

#

Reposting for .geralex
Observation:
Nexus event not working, the event has started, the building is inaccessible, under the shield and the timer has frozen at 0.

Consequences:
Restarting the event, since many players either began to encounter problems in the middle of the event, and many were unable to complete the first day of the event.

Suggested Solutions:
Restarting the event with the result reset.
Expanding staff within the company to conduct load tests based on server characteristics is similar to product environments, so that such failures and optimization problems can be found at an earlier stage, before the functionality is implemented in production.

State: 420

🔼 95 🔽 1

#

Reporting for vekore

Observation:
My observation is two parts.
First: The Nexus event doesn't work, function properly. Either alliances can't get in as they face a "Data out of sync", aka a Desync error for who's inclined about programming, or some other alliances can get into the map but the city doesn't exist and most hqs are vanished but you zoom out and the city shows up with a bubble and says "battle starts in 00m". Also unfair matching, one of my state alliances as rank 5 has our top 1 by bp alliance in there with them.
Secondly, it's linked to the Nexus and other events, and it's the way PTR is misused by the development team and it's QA(Quality Assurance) team, or the lack thereof. All these issues were reported by PTR testers and yet it's here in live servers.

Consequences:
This event is an essential limb of this M.I.G.O event, rushing to release it doesn't show a good job of how the QA team works in FUNPLUS.
PTR is supposed to be the testing grounds for new additions to the game and get feedback from testers who are players just like me and you.

Suggested Solutions:
I'll split my suggestions to solve this and for future events into two main sections:
First: Cancel the Nexus event, give everyone at least 200/250 glory points and auto-complete the Nexus badges to help them get the skin sets. It sounds a fair amount to me to keep people.
Secondly:
FUNPLUS has to change how PTR is received and rolled out in the development of SoS.
Nexus was rushed, alongside all it's errors.
For Nexus and all future events, release events early by WEEKS and listen carefully for what the testers report and gather the feedback and make your dev team iron out the issues.
I think this is a fair enough suggestion to a company as big as FUNPLUS and the number of people they have in the development department and QA.

State: 343, all states

🔼 118 🔽 1

polar plover May 27, 2024, 5:27 PM

#

polar plover <@482104690327289857> <@760392078562820137> `Observation : Sos devs canceled n...

Reporting for me
@CM.Saberlot
@CM.Nanami
Observation :
Sos devs canceled nexus.
Changed the dates for nexus.
The troops in nexus reflect the troops we have in the real account upon entering nexus
Therefore, I wanted more troops for nexus to be able to rank higher for a chance at more glory points and rewards.
Henceforth, I didn't burn everything in sight this svs like I did last svs for extra warfare points.
Therein, my svs warfare rank was drastically lower than it could have been.
Nexus is broken and I am unable to compete for ranking for nexus.

Consequences:
So not only have I lost obtaining the 500,000 glory because I didn't achieve the next svs warfare Target, I also lose glory and other rewards because nexus is broken
Im sure there's several other players who are in the same situation as me.
This is not right.

Suggested solution:
Give all players all rewards for achieving all badges for stage 1 and the nexus event
⬆️ 106
⬇️ 0

main holly May 27, 2024, 5:44 PM

#

Observation : Nexus fight 14UTC.

Consequences : Complaint Regarding Issues with the Nexus Event in State of Survival

Dear State of Survival Support Team,

I am writing to express my frustration and disappointment regarding the recent Nexus event. Many players, including myself, encountered persistent errors when attempting to join the event, despite repeated attempts over a period of 24 minutes. This has significantly impacted our gaming experience and progress.

Solution = Given the severity and duration of the issue, the compensation of 100 tomatoes and four batches is inadequate and does not reflect the inconvenience and setbacks experienced by the players. We expect a more substantial compensation package that appropriately addresses the time and effort lost due to this error.

I hope you will consider our concerns seriously and provide a resolution that demonstrates your commitment to maintaining a high-quality gaming experience.

Thank you for your attention to this matter.

Reported by bus
🔼 127 🔽 1

#

Reporting for pamelluz
Observation= Data out of sync, before Nexus event starts and during battle.

Consequences= This meant we lost the chance to play today so we will be behind no matter what in this event. I ask to reset the even and give us all a good compensation, not less than glory points and other materials we could have won from this event, and more for the inconveniences.

Game put us a time we didn't even picked. And our players woke up today in the middle of the night to play an event which was unavailable to be played. How do you want to retain players like this?

Solution= A very good compensation and reseting event to fix it properly and launch it when it’s fixed is the right way to do here.

Previous votes: 134🔼1🔽

bright hamlet May 27, 2024, 5:58 PM

#

Observation: Honestly, I would not be surprised if one day if I woke up and the devs accidentally deleted the game and it turns out there was no back up or anything.

Consequences: The game would be gone.

Solution: Hire more developers, we are losing confidence here!

rigid plinth May 27, 2024, 6:10 PM

#

Observation: Nexus event doesnt work properly as people cant see the city or their own HQ.
Consequences: We cant play.
Solution:Fix it. Dont release stuff w/o proper testing. Thanks

formal bramble May 27, 2024, 6:11 PM

#

Please keep this channel only for feedback reporting we use #📋︱feedback-discussion for discussing . Thank youuu ChickHeart2

craggy ether May 27, 2024, 6:39 PM

#

Please remember to write only one feedback and up vote it

Please keep this channel only for feedback-reporting we use #🐞︱bug-reporting to report bugs and #🐞︱bugs-discussion to discuss bugs

naive trench May 27, 2024, 6:39 PM

#

Observation:
Whole Alliance can't enter Nexus event

Consequence:
We can't play

Suggested Solution:
Don't release stuff without proper testing.

State number
504

magic fable May 27, 2024, 7:09 PM

#

Observation:

THE SILENCE

Consequence: Confusion, loss of hope??

Suggested solution: Just say something, anything?! For literally the whole day this has been going on and we have not heard one SINGLE word from the devs. No "sorry", no "we are working on it" ... absolutely nothing? Surely the acknowledgement of the situation is not so much to ask for??????? Give us something!

mystic sedge May 27, 2024, 7:13 PM

#

Observation:
[Nexus does not work.]

Consequence:
[Negative, Waste of time and money]

Suggested Solution:
[Just shut down Nexus. Gave people max rewards compensation and forget about this event. And STOP releasing new events, because SOS developers level of ability to produce smth fully functional is ZERO]

State number
[704]

dusky briar May 27, 2024, 7:17 PM

#

Observation :
Data out of Sync , Nexus fight 18UTC with no lvl 2 city building on map, unbalanced, only 1 lvl 6 mine assessable within the Nexus area (when members that were on lvl 9 mines and have spent money for these levels) limited lvl 6 fiends ,limited fiends in general
Many of the same feedback was reported in PTR and left unresolved and yet still continue with the event into game without these features being considered only to compromise the players of SOS

Consequences :
Time and value of the dollar lost for the sake of a failed event release without being properly evaluated and players left empty handed once again! And being disappointed and frustrated!

Suggested solutions:
Take in consideration of the players voice , compensate the players what they’ve already spent within this event ! And Stop releasing broken event after broken event work on fixing all the other broken events before releasing New ones!

State number
[369]

torpid kite May 27, 2024, 7:21 PM

#

Observation
Devs continues to not listen to players and insist in adding more frustration with known buggy events that some people woke up for or set their day for some free time to be met eith frustration and stress

Consequence
Players again suffer and question why are they still playing and nexus really was one of the worst buggy events I have ever came across, you all out did yourself

Solution
We are tired of your incompetence and compensation that never helps a player for once do something and please all the players for sticking around this long and their countless frustrations and just give all players the advance migo HQ and you all can use the rest of migo to fix nexus and let players chill for a few weeks.

State number
All

cold creek May 27, 2024, 7:35 PM

#

Observation: It says shell shock would be open until 5/28 but it closed before 5/27

Consequence: preventing progression on Shell Shock and Ninja Adventures events

Suggested solution: reopen shell shock to follow posted dates + days to compensate lost days

State number: all

fallow gull May 27, 2024, 7:43 PM

#

Observation: 
 The bug in Nexus today was too much . a lot of problems have been reported in the PTR, but you never listen.

Consequence: 
* Ruined game experience; 
* a real disappointment

Suggested Solution: 
* apologize, 
* delete the event and send real compensation

State number
649```

whole galleon May 27, 2024, 7:51 PM

#

Observation:
The event Nexus Struggle City disappeared
Consequence:
Unable to attack city a day behind in event
Frustrated
players went off to do other things and won't bother with NEXUS tomorrow
Loss of points therefore less or no Island Glory points

Suggested Solution:
remove the event and give everyone at least 300 Island Glory points
Don't release bugged rubbish like this again

State :
all states

ashen nacelle May 27, 2024, 7:51 PM

#

Observation:
[Nexus does not work.]

Consequence:
[Negative, Waste of time and money, people got up at stupid early times FFS]

Suggested Solution:
[Just shut down Nexus. Give people max rewards compensation and forget about this event. And STOP releasing new events, because SOS developers level of ability to produce something fully functional is ZERO, The developers could NOT DEVELOP A PHOTO.]

State number
[887]

rigid flint May 27, 2024, 8:11 PM

#

Observation:
Last Update and Nexus Event

Consequence:
The downloading of the update to enable the Nexus Event cause an avalanche of problems for a player in my alliance. Others were affected but this player was by far impacted the most. It took literally days to re-download the game after the update made the game inaccessible and when it finally opened the display was missing loads of details on other settlements and Alliance buildings. The Nexus event was joined but many others have reported the issues with that particular mistake. However, after the event finished the player could not again see other alliance players or buildings and the display was essentially useless.

Suggested Solution:
Do proper testing of updates and New Events on all supported devices and take notice of the feedback received from PTR. Delay or abandon an update or Event Release if the issues are so detrimental to the player ‘experience’ that they end up quitting the game!

State number
276

hardy zephyr May 27, 2024, 8:25 PM

#

Observation:
I was able to get into the Nexus today after the reset and go to the mines. Later I was unable to get into the Nexus.

Consequence:
After starting Trap, the game throws me into State #1 or into the clouds.

Suggested Solution:
Kill Nexus now, get players out of this $%&/%$

State number
1069 but we are many

deep idol May 27, 2024, 8:40 PM

#

Observation:
It would seem that the tickets system and game bugs reporting system is a complete waste of time, the systems are designed to give you much frustration by forcing you to use inadequate template of pointless or useless questions that bears no valid information about problems.

Consequence:
SOS gamers will lose interest in the game and stop playing

Suggested Solution:
Flush the tickets and game bug systems down the drain and get active moderators who show interest in give answers to questions asked and are eager to respond.

State number
461

supple verge May 27, 2024, 8:58 PM

#

Observation: Nexus Struggle not working at all.

Consequences: Cannot even log in and No rewards and wasted time

Suggested solution: Don't release stuff which is not working. Every time it gets even worse. Remove Nexus Struggle and compensate every player with full benefits that they would have received.

State number: 1069

fervent lintel May 27, 2024, 9:47 PM

#

Observation:
Only one level 9 mine in the Nexus

Consequences:
Players paid money to have level 9 mines and more ability to collect and now only 3 out of 100 people in the alliance can collect in mine level 9. This is a crime.

Suggested solution:
Place more level 8-9 mines in the safe zone or place mines again in the states

State number:
ALL

shadow plinth May 27, 2024, 10:17 PM

#

**Observation: **
After all day trying to get inside Nexus, we finally got in around 21utc (already missing our designated fight time at 14utc, which we have NOT even picked between our three choices). We got spawned in the enemy zone instead of our guaranteed safe zone around lvl2 City as per information in the guide. Our members were immediately attacked by other alliance, they couldnt port away or even leave using the Return btn on the Events Dashboard.

We were not only ones affected, as our map has 20 alliances instead of 12.

**Consequence: **
Our members got burned immediately and losing troops on the first day without heal speedups to get our troops back for the rest of the week.

**Suggested Solution: **
FIX??!

State number
All states

somber crow May 27, 2024, 10:34 PM

#

Nexus event

Observation:
Todays nexus event was not working, no castle no fight nothing. We use bufs, biocaps, etc to prepare for beatle which not happend.
Also cristal mines was removed from real word and in nexus are awalyble only max 6lvl and 1 for each type.
Personaly I was gathering cole in 6 mines lvl 9, I have pay for weakly pass to have +2 more mining capacity,
but now coming drop to lvl 6 and only 1 cole mine...it's disaster.
Why, because processing reduction is very high (for 900 cole in, I get 160 cole out),
with this speed of gather cole and processing I doub't I will get to full lvl with Exploration center and boiler room to end of the event.
I agree previus event maybe cole and lime was better process and I know I achive very fast full lvl of boiler room.
But this now is too slow.

Consequence:
Lost buffs/biocaps and the weekly pass because we could not play Nexus and cant mining now. Also we wont get maxed exploration center and boiler room at the end of the event.

Suggested Solution:
I suggest to consider we use 6% and 12% buffs with biocaps or items, that we get proper compensation.
Create more crystal mines. Also crare more 9lvl crystal mines, so we can all gather.

State number #955

vocal horizon May 28, 2024, 12:33 AM

#

Observation:
Nexus struggle
In our state Most Alliances couldn't join Nexus Event, most of my Alliance members could enter but we we're Not able to occupie City Level 2, cause there was a settlement that ported earlier in the middle of that City, which should be Impossible,some members couldn't even Port in or didn't See the City or their settlement
Also the Level of mines is Frustration,highest was Level 5

Consequence:
Players are frustrated cause of couldn't Play the Event, can't Mine Crystal, Lime and Cole, so can't compete with some Alliances that we're able to Play,get No Glorypoints at the end and can't max Exploration Center...

Suggested Solution:
Fix the Bugs and/ or give us Glorypoints and maxed Exploration Center and Boiler room
And let us Test in PTR as Long as till the Event works before you release in live
State number:973
Player:QueenGamora

craggy ether May 28, 2024, 12:34 AM

#

Please keep this channel only for feedback reporting we use #📋︱feedback-discussion for discussing

fickle palm May 28, 2024, 12:39 AM

#

Observation:
Bounty coins have been recycled without warning people before. Not only this is already bad, but secondly, you gives rewards at the end of the event that will be recycled only a few hours after being giving to players!

Consequence:
Taking away stuff people payed for, stuff people saved from event to event, stuff that are rewards of a paying event if you rank, is just another perfect move to slap people in the face no matter if they are free to play or paying massively on the game.

Suggested solution:
STOP RECYCLING STUFF WITHOUT PEOPLE CONSENT.
To apologies for once remove your fingers from where they are warmly stored pick up your save and give back to everyone the gold and silver coins they had. It's not that hard to do, just a SQL request and a bit of skill, do you have any left?

State numbers: All.

zinc tusk May 28, 2024, 1:05 AM

#

Observation: Data out of sync errors is making it hard to play

Consequence: It is frustrating and upsetting to players

Suggested Solution: Fix whatever is causing these error messages

State number: All states

*Reposted for MF Aurelius votes when deleted: 90🔼 and 1 🔽 *

polar plover May 28, 2024, 1:54 AM

#

Observation
Player complaining about bounty coins being recycled without announcement
Players clearly have never read the rules because it has been in the rules since the very first release of the event.

Consequence
Players complain about bugs that aren't bugs but a mere lack of players ability to read the rules

Suggested solution
Display the rules on day 1 before being able to participate in the event

fervent lintel May 28, 2024, 3:06 AM

#

Observation:
Only one level 9 mine in the Nexus

Consequences:
Players purchased bundles to have level 9 mines and to increase the number of occupied mines. And now there is only one level 9 mine for an alliance with 100 people. This is certainly illegal and unethical.

Suggested solution:
Place more level 8-9 mines in the safe zone or place mines again in the states

State number:
ALL

worldly tusk May 28, 2024, 3:09 AM

#

Observation: Path of water rewards include since months just nanami stickers

Consequence: all players who played at least 4 times pow already have them all unlocked

Suggested Solution: Add new stickers in the sticker crates

State number: All states

dusk jay May 28, 2024, 4:10 AM

#

Observation:

The game requires too much from both mobile and some PC systems to play in a stable and consistently functional manner.

Consequence:

When players experience frequent boots, crashes, lagging, visual errors, instances which shut down external or necessary system programs, warnings from their firewalls and/or antivirus software in regard to the game or game files, and additional game interruptions or service anomalies, their experience becomes unsatisfactory and negative.

Users do not want to play a broken game which kicks them out, shuts down other programs, and dominates their RAM.

There are multiple years worth of bugs and code which have built up, taxing servers and players devices more and more in order just to allow them to play the game. Physical servers aren't maintained. These conditions are some contributors to the game issues players experience - poor development and short testing not withstanding.

Solution:

Assign specific people from each project team to solely address the bugs related to that team. Whether it's one bug per week, or multiple, each project team should be actively addressing their issues as well as presenting their currently assigned progress.
Physical servers need to be assessed and maintained, with any necessary protocols updated.
Discuss the bugs with players, or perhaps bring back the Bug event wherein players found bugs and received a small game code or comp pack for their contribution.

State:
180/all

shadow plinth May 28, 2024, 5:22 AM

#

Report on behalf on the proposal from Azayji

Observation:
Crystal mines that should have been able to be collected in the past have disappeared.

Consequence:
Players are frustrated because the disappearance of the crystal mine has prevented them from acquiring the crystals they could have collected, leading to a tremendous loss of gaming experience.

Solution:
Strive to restore the crystal mines on all levels as soon as possible, as before, so as not to lead to further loss of the gaming experience.
In addition, all players will be compensated for lost opportunities that were not gained after the event.

State : All

grave tide May 28, 2024, 6:50 AM

#

Observation:
Not only are we limited to 1 level 6 mine each, the conversion is much lower making it almost impossible for any F2P - mid spender unable to complete boiler room/migo building. Especially if they don't buy the materials.

Consequences:
This makes players frustrated at not being able to keep up with the other players, whales or bigger fish which makes them bored of playing in vain and entering the event challenges to find out that they will not be able to compete.

Solution :
Making events and requirements easier for everyone and not limited to whale players to complete. Only increasing the number of mines, reducing the requirements of the boiler room and migo buildings to allow more casual players to enjoy playing and the game does not support who pays more.

State: 1082 (Possibly All)

queen nacelle May 28, 2024, 7:53 AM

#

Observation: Sos happy forced Nexus on players after putting it off for over a week. Day 2, and only one or two mines, not the abundance of Level 9 promised.

Consequence: you encourage ppl to buy packs, and you cannot clelivers what I just bought, but can't use.
Half of his alliance have been unable to get into Nexus and they're all fighting for the 1 Level 9 mine in state.

Suggestion: Take Nexus AWAY. And Compensate all players have suckered into buying a weekly pass for an event that is clearly not "primetime" reach. Give us our money back and get rid of the Nexus nonsense.

IGN: LightingStormCee

State Number: 343

trim parrot May 28, 2024, 8:02 AM

#

Observation:
Nexus related

Consequence:
Some of the players have spent money to rush and upgrade their mine level capacity to find out that we can't mine it because there is only 1 mine of a high end for 100 players. This is jut a sad joke made from developers.

Suggested Solution:

Remove the fiends/monsters/mines from nexus and put it back as it was prior so that we have a chance to improve our MIGO research.
Increase the capacity of mines to 200 (so that each player can farm 2 slots)
Increase the mines from 1 to 3 or 4 so that all alliance members can join in and remove the level 1-5 mines (or lower their numbers).
Keep the mines as they are in Nexus but put them back on our other map therefore we can have a solution, farm in nexus get more bonus or stay in other map and get migo related items.

Above I have given 4 sullutions, pick one and implement it. Stop messing around with us and providing bad game! We have paid money, we aspect you to deliver something for what we have paid if thats not to much to ask!

State number
ALL

calm sequoia May 28, 2024, 8:04 AM

#

Observation : Nexus event, 20 alliances in the same map. 2 different bracket

Consequences : we are 2 alliances per lvl2 area, every time one alliance from previous bracket (0-600) and one alliance more recent bracket (793-8++)
There is no safe zone, we can attack each others, we only have 2 coal mines lvl2 and one cristal mine lvl 1 per area for 200 players. The forces are unbalanced especially for heroes development.

Suggestion : fix it and send us to the correct battle field

State number : 818

gilded plover May 28, 2024, 8:18 AM

#

Observation: Complete disrespect for ALL players, which allows it to shamelessly release an event with so many errors that I am amazed how it even works. Oh yes, besides this, our wonderful developers, based on the experience of the last season of MIGO and the speed of upgrading buildings, decided that it would be too bold and did what? That's right, we reduced the amount of processing by several times! Juhuuuu, the plan is as reliable as a Swiss watch, what could go wrong? And especially in combination with the lack of mines in the Nexus - yammy! And now about 95% of players, not counting the cruelest whales, will be deprived of benefits and bonuses from MIGO, cool, thank you!

Consequence: The desire to delete the game and withdraw money back

Suggestion: Remove this event and send compensation, using which MIGO buildings could be built normally

State Number: i think ALL

amber grail May 28, 2024, 8:24 AM

#

Observation:
Mines are not only spawned in Nexus but simultaneously removed from World map.

Consequence:

Players can only mine during Nexus event days and have no way to on the days it isn't open.
Players who are not registered for Nexus cannot mine at all.

Solution:
Spawn mines again on the World map, additionally to the Nexus mines.

State Number:
All States who have Nexus

limpid yarrow May 28, 2024, 8:53 AM

#

Observation: not login nexus.
solution suggestion:
We are received your feedback and we are sorry to know that you are having this in-game issue. As your concern might be affected by internet connection, device and other factros, we would be forwarding your issue to our development team for further investigation, but at the same time, we would like to suggest you to follow the troubleshooting steps below: 1) Clear your cache/store in your mobile phone, in order to release more storage for game operation. 2) Switch your internet between mobile data and Wifi. 3) Restart or reinstall your game. (Please make sure you have binded your character to a safe third-party social media account, else you might lose your account permanently.)4) Kindly make sure your game client is at the latest version.5) Kindly make sure your mobile phone operation system is updated to the latest version.6) Click Setting -> Repair Game OR click the repair logo at the loading interface, and try to enter the game again.We hope that the troubleshooting steps above is able to fix your issue. Have fun in game!

Solution:
put the monkeys out of business

State Number: 726

thorn bone May 28, 2024, 9:37 AM

#

Observation:
Limited amount of mines being provided once relocating to Nexus map. For example, on regular state map, there were plenty of lvl 5 mines in the map. Now in the Nexus map, there is only 1 lvl 5 mine available once relocated.

Consequence:
Along with the low conversion rate that was already implemented, players are forced to either spend to try to upgrade buildings or mine lower levels in order to receive some sort of mine rss. This new Migo + NEXUS event has honestly made a lot of people upset and many are less interested in playing.

Suggested Solution:
Either add more mines at the relocated area for NEXUS or bring back mines on the regular state map. As well as remove the changed conversion rate from processing coal + lime.

State number
248 but everyone

halcyon cobalt May 28, 2024, 9:38 AM

#

Observation:
In Azurtane Heist, the screen keeps blinking red after that atack has passed, until the end of the event. This occurs in the windows app.

Solution:
Stop the blinking after the atack has passed, you absolute morons.
State Number: 252

amber grail May 28, 2024, 11:30 AM

#

Observation:
Saberlot's comment on Nexus was only posted on Discord.

Consequence:
Many players who don't read through all DC channels or those who don't even have Discord will not see it. They are left in the unknown about Nexus fixes.

Suggested Solution:
Send such important content also to in game mails or at least on the Community Board.

State Number:
All

radiant moon May 28, 2024, 11:38 AM

#

Observation:
Skin store refreshed with exactly the same skins.

Consequence:
We can't get new skins from the store.

Suggested solution:
Refresh the store with new skins.

State number: 1140

thorn storm May 28, 2024, 12:17 PM

#

Observation:
Players got compensation for Nexus 1st day and info that entry was fixed. IT WASN'T - MANY PLAYERS STILL CAN'T OPEN THIS STUPID NEXUS MAP.

Consequences:
Many people still can't play Nexus event.

Suggested Solution:
Devs cancel and postpone event.

State Number:
All.

raven sierra May 28, 2024, 12:38 PM

#

Observation:
Compensation was given, is this a joke? What about all the points we could not get? And the advantage the enemy that could get in gets?..

Consequences:
People are treated unfairn, making the enemy have a massive advantage

Sulution:
CANCEL THE EVENT AND FIX IT

States
all

cloud imp May 28, 2024, 1:28 PM

#

Observations:
Nexus Struggle launch is a spectacular failure. The event in itself is poorly designed, even if it had worked, and impacts the whole game.
The flaws are too numerous to count. Compensation is once more insulting.

Consequences:

rankings are already unfair as some people actually could play it while most couldn't
some played carefully on svs to save their troops, so they didn't get good warfare rankings which might prevent them to get the season badge
some also sped their healing and burned speedups for nothing
some have spent money and/or time to unlock lv9 mines, and are now stuck with one lv6 mine of each for a whole alliance
finding fiends and even ressources is an incredible waste of time daily
not being able to play Path of water while in Nexus map also hurts ranks and rewards on both events
being at the core of a several weeks long state event, Nexus Struggle is actually wasting efforts, time and money players have put into the whole state event
overall, many more players will stop getting involved, playing, caring and spending for this game

Solutions:

cancel Nexus Struggle and fix it before releasing again
unlock Nexus related state event tasks and badges
compensate with more State Event materials, for both exploration project and frontier outpost
open more mines both in and out of Nexus, and compensate with more materials
compensate path of water store materials
allow playing Path of water while in nexus map
respect PTR feedback, what's the point in having volunteers freely doing some of your testing work if you don't even listen to them

States
all states with Nexus event

raven sierra May 28, 2024, 2:14 PM

#

Observation
Players are spawned in the zone where we need to clear, even when that player has been offline for 6 hours..

Consequense
We cant progress...

Sulition
Fix the event before you open it...

shut hatch May 28, 2024, 2:23 PM

#

Observation:
Because of the glitch in nexus yesterday one of our players was auto placed on top of the tile of the city two city with an infected under it.

Consequences:
Our alliance cannot get any points because this person is offline. This will make people quit playing and leave the game because due to the glitch it auto ported them to an incorrect spot

Solution :
Fix this event

State: 1047 (maybe all)

craggy ether May 28, 2024, 2:31 PM

#

Please keep this channel only for feedback-reporting we use #📋︱feedback-discussion to discuss feedbacks , thank you 5_Becca_Emote_Pray

flint aurora May 28, 2024, 3:30 PM

#

Submitted for: manofst331
State : 464

Observation : After nexus event was fixed, all previous points got reset

Consequence : a lot of stamina had already been used for points and was a waste of stamina

Solution : stamina compensation should be given

alpine lintel May 28, 2024, 3:39 PM

#

Observation: 
[Nexus struggle event matchmaking has absolutely no logic. Alliance with a total of 361b bp was matched against alliances with 99b bp. Their placement on the map also clearly pre-defines the winner in all further duels.]

Consequence: 
[As it was announced, this season of world events (aka MIGO) has no migo ranking and rewards are based on the Nexus Struggle event. Matching alliances to play against the alliance who are three times stronger creates the conditions where there is no fair competition and no way to score points. Alliance considered to be the strongest in their state and even in their migo group can face the alliance that consists of absolute whales and that will lead to losing migo rewards. Besides we expected that Nexus Struggle will be held within the MIGO group, not among random states]

Suggested Solution: 
[Developers need to re-launch the event, fixing bugs (it was reported by some players that lost troops allegedly don't return), issue a compensation of migo glory points and make next NS event with fair matchmaking, picking EITHER alliances from same migo group OR matching them by alliance BP and average player stats]

State number
[165]```

hidden ingot May 28, 2024, 3:47 PM

#

Observation:
Nexus event is boring. We waited all week and dealt with ridiculous bugs just so we could spend 5 minutes spamming marches and then nothing? What part of this did the devs think would be fun? And it turns out we are LUCKY to have been blocked from the event yesterday because we'd have had even less to do.

People can't get into City because it's full.
People can't get into Checkpoint because it's full.
People can't get into Villages because they're full.
Oh, did you think you were going to be able to mine in this new territory? NOPE! Would have been nice to have some information about the event but SOS doesn't do that. We'll get an explainer post in Community about it in 2 weeks.

I spent 200k bios just trying to get into buildings so I could besiege it once before it was bubbled again. What is even the point?

Now we're sitting here with nothing to do except oh wait, if you have a friend in the neighboring alliance you can arrange to set up camps to hit each other and farm millions of points all night long. So the rankings have nothing to do with participating in the event, it's going to boil down to who has the most time to waste with another player willing to be a points farm.

This is a disaster of an event with zero thought or consideration for the actual experience.

Consequences:
We're tired of boring events with the sole purpose of forcing us to buy things we were previously able to earn with time and effort. The absence of information, the lack of consideration, the willful ignorance of the devs in regards to what the players actually want, and the insultingly simplistic event completely devoid of entertainment is a total waste of time. This is the main MIGO event and it's the stupidest thing you've released since ... well, I'm torn between alliance intel help, trucks, and the shortcut button. It's all bad.

Solution :
If you can't release an event that isn't fundamentally broken, don't release it. In no other industry and with no other product would it be acceptable for you to operate like this. Honestly there is no fix. You released a broken event and you can't release a different working event now. We just have to suffer through this horrible event until MIGO is over. Relaunching it won't make it any better, it's still an awful event regardless. Just delete the whole game and save us from your bad ideas.

State: 704

craggy ether May 28, 2024, 4:03 PM

#

Please keep this channel only for feedback-reporting we use #📋︱feedback-discussion to discuss feedbacks , thank you 5_Becca_Emote_Pray

deep slate May 28, 2024, 4:04 PM

#

Reposting for Stony

Observation:

Nexus - it seems that Nexus is the first event that you are forced to do. The mines are only accessible there, so if you do not qualify or do not register then that whole aspect of MIGO and the 3 bldgs is removed from you.

Similarly with the Mines being inside Nexus, and you cannot leave while marches are out, then you are locked out of the Non-Nexus events that are running during Nexus. OR you can recall your marches, leave, do the events, wait 5 mins, then go back in and resend the mine marches.

This is all a bit of a mess.

Consequence:

Gathering of both mines and resources are not easily accessible for all players. This makes it hard for players to get requirements for MIGO or compete in other events if you can't qualify for it or have to be stuck in it to gather.

Suggested Solution:

Nexus should have just been like any other event: RR, MM, where you go in for 30mins / 1 hr and then leave, no other dependancies related to it.

State number

All states

true light May 28, 2024, 4:14 PM

#

Observation:
Since Nexus release in Live , the only consistent feature about the event is bugs and failures

The Devs. are well aware that Nexus struggle is an actual struggle, for everyone (all players both whales and free to play , MODs and even bugs)
Dev. Are actually trying to fix it , but lets face it , you are rushing it and so only more bugs are made
The event has plenty of drawbacks in addition to bugs

Matchmaking is bad , it is a serious joke with a predefined winner.
The map is literally an epic failure: Level 2 city has only one level 6 mine , you can’t access higher levels except after controlling Level 5 city , So not only material conversion rate is terrible but the acquisition is difficult
Boiler level as pre-requisite for the building resistance reduction with the current almost near impossible acquisition of necessary materials without paying and unrealistic conversion rate of materials is making the event purely a pay to win event
All MIGO points are only acquired in nexus , those who fail to join or qualify loses MIGO both paying and free to play

Consequence:

More and more players complain about the situation , Some even quit the game out of frustration , both paying and free to play

Suggested Solution:

Stop Nexus
Send a reasonable compensation giving everyone a maximum rewards for all MIGO season and announcing that we will receive all feedback about the event and work on improving it , no rush
Test updates and new features in PTR properly and Listen to feedbacks given before releasing it.
Fix the bugs before releasing more bugs
__ State_
take your pick

dusk jay May 28, 2024, 4:19 PM

#

Posted for player Verwulf of 597

Observation:

Nexus event is an incomplete event and players are not enjoying it. It has many problems, such as:

players must jump to and from Nexus multiple times daily, and have no Quick Access option which means they must scroll through the long list of Events to find it.
level 6 mines are only available for players at the start, and are limited to how many an alliance has access to.
The requirements to access higher level 9 mines mean half an alliance is excluded from gathering and that they must wait until later in Nexus to access them.
The levels of infected and their rewards are not satisfactory.
intel doesn't give migo stuff
Level 6 Fiends don't give as many rewards as on the regular map, and they give too few MIGO items
City rewards are only given to participants, not to the alliance, which means players who cannot get into the map or who cannot match do not get rewards.
Attacking settlements gives points, and players are feeling the need to use that in order to gain their necessary rewards, even after “Battle" is over.
Infected close to cities and settlements displayed as giving rewards for TMNT and Red Crystals, yet no rewards were given. Attacks cannot be repeated after the timer expires.
Stamina requirements to attack buildings are too high, and gives no appropriate rewards to add incentive
there is a lack of balance between how points are awarded for attacking a settlement versus map buildings
healing in Nexus isn't a privilege, it's a necessity

Consequence:

Players are already abandoning accounts due to this event, they will continue to do so.

Solution:

Remove Nexus Struggle.

State:

All

slate hull May 28, 2024, 5:07 PM

#

Feedback to Nexus event

as we had the chance to compete the first time today we notices huge disadvantages.

The avaiable event times are way to less. We had the huge disadvantage to get the least favorited time slot with 14 UTC. Somehow we managed to get 7 People to do the event but some of the alliances were there with 20+ people. Since it is all about using stamina you can see how unfair it becomes. You stand no chance against huge alliances.
Solution: Let players register like in RR. And dont allow reserves. Then match up equal sized teams.
Insane burning of stamina. 5 Stamina for every run to reduce the health of a building is insane. We already told you guys several times that we lack stamina already. And since you don't get any of the stamina back you will have to ignore intels, rallye Fiends and all to get the MIGO relevanted rewards to advance.
Solution: Dont take stamina for the runs. Let us march with no cost of any ressource.
Mines. 1 Lvl 6 mine of each ressource in the starting area is ridicilous, most of our alliance members would be able to get level 7 mines already if not higher. and even the lvl 6 mines don't have enough space for the people. Higher mines are only in the second zone and onwards and you can always harvest there if you own the city there. So in the event 6 alliances will be stuck at the lvl 6 mines after the second day. A huge disadvantage for those smaller alliances.
Solution: give at least 4 mines lvl 7 of each ressource in starting area.
Alliances that can't take part at the event because they are to small. They have no chance to get mines anymore.
Solution: Bring back mines on the normal map again.

#

Multiple times to jump in the event. it is time consuming to ever scroll a huge event list to get to the event and out again. And that once you have marches out there that you can't switch the maps to for example do LKW or Treasure hunt.
Solution: Give quick access to change to normal map and back and give the opportunity to do Treasure and LKW from Nexus Event map.
Solution: Points can only be made when the first fighting starts. So when you are supposed to fight at 14 UTC then only after 14 UTC you can gain first points.
Attacking settlements give points. Since smaller players can''t defend against whales they decide to not show up and play because they have no fun in being burned to the ground
Solution: Only allow a certain amount of attacks on a settlement by other alliances. (A counter up to 3 or 5)
Duration of the events. 6 Days to fight. Maybe at the least favorite time chosen. With all other events like POW, Behemoth, Trap, Azure, RR/ KotH and dailys one spend up to 5 hours to play the game. We stated already that its too much events and you promised to slow down. You didn't. You throw even more events on us. the Event banner shows 34 events you have to look at once a day.
Solution: Stop throwing multiple events at us. Shorten Nexus Event to 3 days. Dont let it happen in weeks with Behemoth rallyes since the timeslots cross eventually.

Consequences:
I played the game today and I accepted many things before you have been throwing on us. But this is too much. I decided to pause the game from sunday onwards. Knowing I would leave my alliance behind. But this cant be going on like this anymore. And like the post before stated, other players already stopped too.

Overall solution:

Stop NEXUS Struggle for now. Fight the existing bugs in the game like the constat app crahses that have increased since the last few updates. Redo the Event schedule. Kill some of the events. Bring back mines on normal map. Make this game fun for everyone again.

tranquil ginkgo May 28, 2024, 7:01 PM

#

Observation:
Nexus is a horrible event, in every way. Read above for all the ways Nexus is ruining the game.

Consequences:
Players will and are already quitting due to this event (me included very soon) which means no 🤑 for you.

Suggested Solution:
Remove this event and never run it again or don't and watch SoS sink completely.

State Number:
All

final kestrel May 28, 2024, 7:02 PM

#

Feedback Nexus:

Observation:
Although actively participating in occupation of level 2 city and villages, the MIGO badges for those achievements are not unlocked.

Consequences:
As there is no other way to unlock these badges, if this bug persists, there will be no way to unlock them.

Solution :
Unlock those achievements for all the players.

State: 310

sharp crown May 28, 2024, 7:41 PM

#

Observation

During the Azurtane Haist event, if a player is attacked while occupying a gas position, the indicator for that position blinks red continuously. This issue persists even after the attack has concluded, causing ongoing visual disruption.

Consequence

This persistent visual glitch is leading to player frustration and account abandonment. If left unaddressed, this trend is likely to continue, exacerbating player attrition.

Solution

Azurtane Haist is already an unpopular event among the player base. To mitigate the negative impact, consider removing it from the Mi-Go event cycle. Allow players who enjoy this event to participate voluntarily, without forcing it upon the entire player base.

State: ALL / 965

Immediate action is required to address these concerns and maintain player engagement.

delicate zinc May 28, 2024, 7:53 PM

#

Observation: 
 Not enough mines in the Nexus event for our alliance

Consequence: 
We're cut short on outpost materials, which is compounded by the fact that the coal return is ridiculous when compared to the boiler room amounts needed to upgrade

Suggested Solution: 
Learn to math correctly so you're not screwing everyone over?

State number
All

#

Observation: 
Behemoth intels never going down from 100%

Consequence: 
We're not able to clear as many intels, without a serious upgrade inbetween each level of several dozen combined stats between our troops.

Suggested Solution: 
Make it like it was in the Monkey Behemoth intels, where the difficulty level ratcheted down with time

State number
All

#

Observation: 
 Can't exit the Nexus, it's telling me I'm on a team...I am literally not doing anything in there or in any event.

Consequence: 
I'm currently locked inside of Nexus and unable to participate in alliance activities

Suggested Solution: 
Someone get me out!

State number
1076

#

Observation: 
Intel is vanishing when completing other intel(and the timer was not up on them, so don't try to give me that one)

Consequence: 
I'm losing intel, which means I'm losing out on intel supplies, trap crates, and points towards event challenges

Suggested Solution: 
It's intel, not Whack-a-Mole, get the games straight!

State number
1076

slate hull May 28, 2024, 8:25 PM

#

Observation:
Nexus Event

The composition of the alliances that fight against each other is not fair. We have an alliance with 20 members and 15mrd bp, one with 20 members and 27mrd bp, a range of alliances between 40 and 60 mrd bp and two alliances at least with 76 mrd bp and whales in their allys.
Please explain in detail how you could throw together these alliances. The 15 mrd bp alliance will face a 76mrd bp alliance tomorrow. The outcome is crystal clear.

Consequence:
No acceptance for the event anymore. People leaving the game. More death states. With more death states whales and kraken will be gone to. Big consequence: Less earnings for you FP

solution:
Stop Nexus event now. Redo matchmaking with registering players like in RR. Match equal alliances or neraly equal alliances. Don't put some win streak bonuses in it because you can't by a thing from winning a competion onces. Don't allow reserves so no one can go around the set members to play.

state number
267 for me but every other state with nexus

delicate zinc May 28, 2024, 8:35 PM

#

Observation: 
 Graphical artifacts resembling static when I'm around the new Starship HQs in the wilderness

Consequence: 
I get flashbacks to when I was a child, trying to watch VHS for the hundreth time and being vastly disappointed, thus bringing my general mood and desire to spend down.

Suggested Solution: 
Stop pausing the tape at the good scenes?

State number
1076

#

Observation: 
 Apocalypse Card bonuses are just plain not worth the amount of effort

Consequence: 
I have decided to completely ignore any attempt to try to entice me to obtain card packs, because I have to assemble a full set for a 1% ATK or DEF stat, when I'm cranking a couple thousand already.

And when I manage to do that, I have to do it 80 more times, if I'm lucky, to get them to the next level...and don't even get me started on trying for Diamond level...

Suggested Solution: 
Re-adjust the benefit vs effort ratio.

State number
All

late sequoia May 28, 2024, 8:49 PM

#

Observation:

Nexus is "amazing event" with "amazing matchmaking". Good job.
Good, somehow we could handle it if not one BUT
Can you please point out to me where in the rules said that you have merits from burning HQs? We are not in top global ranking and having alliance from tops. So after people from other alliances came out to lvl 5 and got burned both sides got a tons of merits. We didn't go out and our top opponent is not satisfied and I bet getting ready for tomorrows BBQ party cause you, devs, give us with this "amazing" matchmaking as a treat and appreciation for whales.

Consequence:
Personally i feel disgust and dizziness from this event. Starting from separate map and matchmaking, finishing with rules where it is not said about points for burning HQs and it won't be a fight for cities. It is just fun event for whales to show their power and have fun by burning people. What for then you've applied fight for cities? Just do a collosseum for weak alliances vs tops.
Absolutely lost and frustrated and I bet tomorrow will be much worse.

solution:
All we know you won't remove Nexus.
Just point out in rules merits for burning HQs or if event is still about occupying cities so don't treat burning.
With such matchmaking we know the outcome. And since the event is with its own map and lasts not one day so at least give us something that will make us to live test these bugs.
Thank you

state number
Guess all states

lofty merlin May 28, 2024, 8:59 PM

#

Observation:
Crystal mines are very strong in level 9.

Consequence:
We can't beat level 9 crystal mine.

Suggested Solution:

Basically what everyone else said. Cancel this event until you fix the bugs. If the match making wasn't bad enough, now we cannot even try to compete because we cannot set rallies. This event is a disgrace and the leaders of FunPlus should be ashamed of themselves as they are rolling in all the money they get from the whales.

State Number: All States

visual hearth May 29, 2024, 3:22 PM

#

Observation:
Nexus matching; we (78B BP) are paired with a much stonger alliance from older state (154B BP) and already sealed in in starting area. Nexus is over for us.

Consequence:
I consider quitting. others are too. we don´t want to be cannon fodder to the whales. Should they fight among themselves.
And after we have left, and only whales remain, will they be happy?

Suggested Solution:
Matchmaking is possible - just don´t throw random dies

State number
955 vs 921

grand bloom May 29, 2024, 3:26 PM

#

Observation:
Level 2 city never bubble down since Tuesday. So we can’t do any action at all

Consequence:
Since the Tuesday Level 2 city bubble never off so none of our alliance people can play in Nexus. Weird thing is that among 12 alliances, there has only 3 alliances able to play so they took most check points while 9 alliances couldn’t attack level 2 city.
And further more we got claim from members that mines unable to gather now.

Suggested Solution:
Whatever do your best please or reset the event completely for fair fighting

State number
1008 but we are not the only one who has these issues now

#

gilded plover May 29, 2024, 3:52 PM

#

Observation:
Can't play normal with such bugs!!!!

Consequence:
I have no words which I can say!!!!

Suggested Solution:

Have a buffer zone free of mines around the buildings to allow players to be within a reasonable distance.

State number:

1078

misty canyon May 30, 2024, 7:58 AM

#

Observation:
Turtles Lucky Gashapon does not pay out according to stated odds.
There is a stated probability (collectively) of ~40% to pay out turtle frags.
This part of the event has been running since May8th
On balance, we should easily have 10 frags per turtle taking the daily draw.
I have still only 5 frags total for Leonardo, including any before this draw started (don't recall if there were)
At the same time, pizza and chief exp should pay out ~20% of the time, but observationally pay out ~80%.

Consequence:
It prevents unlocking the turtles. The previous turtle "round" had frags in the comic book. This time, it is
exclusively locked behind this RNG Gashapon event. There's no way I will invest in an event that may pay out chief exp more than frags.

Suggested Solution:
Increase probability of turtle frags to the correct value. Offer alternative ways of unlocking and improving the turtles.

State number
556

#

Observation:
No way to obtain completion capsules for heroes in various earlier generations.
The capsules for (at least) gen 11 and below are unavailable.
The stated method to get them is "through hero challenges" but none is available in that event.
Story missions are available for a limited set of heroes but not all.

Consequence:
Any hero not completely upgraded before capsules disappear is then locked at whatever level they are at.
We cannot fully upgrade our favourite heroes.

Suggested Solution:
Make it possible to obtain general capsules or specific capsules for previous gen heroes in some way.

State number
556

thorn bone May 30, 2024, 9:11 AM

#

Observation:
Before rolling out events, devs should always check if times will ever interfere with each other. In this case Nexus and bunkers. There is the possibility that Nexus and bunkers will happen at the same time.

Consequence:
Events happening at the same time can either affect the alliances game play; trying to decide which one to prioritize.

Suggested Solution:
Have devs offer/show times that will have no way of clashing with each other

State number
248 but all

fallow fossil May 30, 2024, 9:15 AM

#

Observation:
It‘s noticeably harder for f2p to get anything in events now. Astrowheel used to have tasks where I can easily get at least 10-20 spheres to have a complete foretelling. Now you can only obtain 5.

also now in the Star Ascension we got free tokens as well. Now none.

same with journey of surprises. No way to get gasoline, at least some.

** Consequence:**

These events are useless and just block the menu and don‘t help F2P to catch up

Suggested Solution:

At least go back to giving some rewards or possibility for F2P to take part in these games, as the chances are anyways so low of getting sth in 1-2 tries.

State
251

jaunty mica May 30, 2024, 9:54 AM

#

Observation: 3 days cooldown to post profile picture on game - its long time especially for someone who care about aesthetic look. Of course, in the game there is a preview of what the photo will look like, but there is no way to see what the photo looks like in the frame + when we insert a photo, it often looks different than during the preview

Consequence: Long time to wait it's annoying especially its easy process to remove this cooldown.

Suggested Solution: Remove cooldown or put 24h at least

State all

hazy island May 30, 2024, 10:04 AM

#

Posting for beans
Observation:

Matchmaking in POW is still pretty bad, resulting in many matches with whales team that no one can move from buildings so the much weaker (or solo) team has no chance to win.

Consequence:

Players play only to obtain a minimum of rewards and stop. There is no more fun.

Suggested Solution:

Compensation in the form of MIGOO Glory points to all alliances and their members who got affected by this

OR

Cancel nexus and offer no one glory as some alliances have clearly had an unfair advantage in the current ranking

My alliance: TWC
My state: 597
I'm sure so many other alliances also got effected. Please upvote if you did

Evidence: #📋︱feedback-discussion message

marble flume May 31, 2024, 4:34 PM

#

Observation: 
 [Nexus rules need revision. The way they are written are confusing. The rules for occupation are also unfair. ]

Consequence: 
[If you are delayed at all, there is no way to win if the opponent gains 51% occupation time. Even if you are able to take the building, hold it, and deplete the durability, you can't win because the durability doesn't reset as it should.]

Suggested Solution: 
[Upon new occupation, the building or checkpoint, should reset in the same way it does for bunkers.]

State number
[1078, but affect all states]```

quasi mural May 31, 2024, 6:31 PM

#

Observations.
Nexus is bugged, laggy, poorly thought out and released without testing or adequate feedback.

Consequences.
People hate the event. People hate the devs for allowing it. People don't want to play it.

Suggested solution.
Kill it with fire. Burn the server that holds it, pretend it never existed

fickle arrow May 31, 2024, 9:21 PM

#

Posting for Mufasa

Observation: when redeeming the coins for spins in Labyrinth you've to click multiple times when you piled up a decent amount.

Consequences: player get tired of it and either dont redeem or will have to spend too much time on just clicking to get the rewards they earned with already spending time playing the event.

Solution: add a bar to select the amount you wanna use or a use all button

toxic tangle May 31, 2024, 9:24 PM

#

Observation:
Broadcasting office

Consequence:
Broadcasting office is just taking space in settlement and its hard to move it as clicking on it automatically force us to go on site or sometimes even during events players click by mistake and may end up zeroed while they are forced to go where it takes them against their will

Suggested Solution:
Allow us to hide broadcasting office and click on it without being forced to go automatically on website

State number
All states

ionic sage May 31, 2024, 9:42 PM

#

Observation:
who still need limitless gen 13-14-15-16 frags from states that jump directly from gen 12 to gen 18 ?

Consequences: no one is going to wast money or rss to upgrade skipped heros gen an our bags is more full with usless things

Suggested Solution:
make a general limitless hero frags and let us change skipped limitless heros frags with the general limitless heros frags

toxic tangle May 31, 2024, 9:42 PM

#

Observation:
Outdated bunker/ff rewards

Consequence:
Rewards like useless hero fragments, EXP books are outdated and should be changed as they become useless.

Suggested Solution:
instead of outdated rewards give us behemoth fragments, plane material and completion potions advance

State number
244 and All states

stoic crest May 31, 2024, 10:42 PM

#

Observation: During Nexus, we can only send coordinates to Players in our Alliance Chat or within the Nexus Chat.

Consequence: We are unable to coordinate plans with individual Players within our Alliance and with other Alliances.

Suggested Solution: Let us send a direct message to individual players with coordinates.

State Number: All States

#

Observation: Nexus Struggle is too many days.

Consequence: Players aren’t happy with the five days this Event takes when the Event can be played in less days.

Suggestion Solution: Shorten the amount of days.
1- Check point lvl 1 and city 2 in one day.
2- Check point lvl 2 and city 5 another day.
3- level 7 and nexus!

State Number: All States

quiet pendant May 31, 2024, 11:11 PM

#

Observation:
Some research tasks, such as the one to upgrade heroe skill books, can't be completed by all players because some players have already maxed out their heroes.

Consequences:
This limitation prevents these players from participating fully in research tasks, causing them to miss out on opportunities to accelerate their research progress.

Solution:
To address this issue and ensure inclusivity for all players, additional research tasks should be introduced. These tasks could be designed to accommodate players with maxed-out hero skill books, allowing everyone to benefit from the available research opportunities.

State number: All states

marble flume Jun 1, 2024, 2:25 AM

#

Observation: 
 [AstroWheel, Festival Pass, Midsummer Carnival: these events do not offer F2P the opportunity to earn 10 Fortune Spheres to make even 1 fortelling.]

Consequence: 
[AstroWheel is just another money grab. F2P frustration for an event that limits the abilityfor F2P to participate fully. This is just another reason to quit playing.]

Suggested Solution: 
[What is the point in offering Oracle's Gems when you can't use them? Add at least 10 Fortune Spheres to Festival Pass or Midsummer Carnival so all players can benefit.]

State number
[1078, but affect all states]```

mystic sedge Jun 1, 2024, 5:30 AM

#

Observation:
[No lucky cards in daily crates, no lucky cards twice a week]

Consequence:
[Negative. This is only event left which was beneficial for everybody, from F2P to P2P. Rest of the crap like Blissful bags where you need min 6 key but you get 3, Star ascension... by the way we have 2 of them right now, and other money squeezing crappy event which spamming event board you can just wipe out]

Suggested Solution:
[Return lucky cards in daily crates. Return lucky cards 2 times in a week]

State number
[704]

plush pasture Jun 1, 2024, 9:50 AM

#

Observation:
We get al cool marskin for when you are attacking, but the marskin for gettering example food it stays the same
I think only 1 Mars had a skin for also gettering example food, I think it was for winning in a event

Consequence:
Having cool mars for attacking, but not a truck that looks te same.

Suggested Solution:
Making trucks that looks the same as the mars that is in use for attacking.

State number:
All

fathom hamlet Jun 1, 2024, 1:36 PM

#

Posting for Dave:

Observation: In blissfull bags event you get 3 keys while you need at least 6 to get any rewards.

Consequence: Players do not participate with the event because they do not get any rewards for it.

Suggestion Solution: remove the recycling after the event or give more keys

State Number: All States

true light Jun 1, 2024, 2:52 PM

#

Observation

Nexus doesn’t work and you can’t fix it

It is unfair, not working and is pushing people to quit
Consequences
People are frustrated and angry , all we discuss now quitting
Solution

give all MIGO points and remove the event

ebon phoenix Jun 1, 2024, 3:35 PM

#

Observation:
Today as nexus fight was. Our clan couldnt fight for anything. We was stucking in area and cant move to other area. While other clans can do this. Used buffs for nothing . And loosing ranking and rewards because of it.

Consequences:
Peoples ask themselv why they should play this event , because nothing works. Every day another bug. Loosing rankings and rewards because of it.

Solution:
Give all players maxed rewards and remove Event from game

State:
121

queen nacelle Jun 1, 2024, 6:32 PM

#

Observation:
Nexus event is just a pure cash grab for developers. To move, you have to spend bios. To heal, bios, to battle, bios

Consequence:
In one hour, we can waste over 100K bios and obliterate our troops

Suggested Solution:
Give more speedups, relocators and give us our troops back after battle.

toxic tangle Jun 1, 2024, 6:57 PM

#

Observation:
Theres not event only for F2P or MID spenders

Consequence:
All events are now about big spenders what is making F2P and MID spenders feel frustrated and useless but they are players like any other who just want to enjoy this game and grow their accounts in their own speed.

Suggested Solution:
Have some event only for F2P’s and MID spenders so they can also enjoy game like any other player.

State number
All states

green briar Jun 1, 2024, 7:06 PM

#

Like all recent events involving alliance fighting, the nexus favors individual strength over strategy and teamwork. With just one player outperforming all others, the alliance always wins, the rest doesn't matter. Hundreds of players can no longer do this after 5 minutes of combat when the durability is over. 12 teams participate, only 3 have a little fun.

Result :
This event discourages the majority of players from continuing this game.

Suggestion :
So delete the event, this changes the gameplay. Even MM was better than Nexus...

State number 269

toxic tangle Jun 1, 2024, 7:16 PM

#

Observation:
Star Ascension

Consequence:
This event is unplayable for most of players, mainly f2p and there is also no way to try out this event without paying for it first

Suggested Solution:
Add free try to this event and pass as well from where can both spenders and f2p gain and have a good experience

State number
All states

#

Observation:
Astro wheel

Consequence:
Rewards in astro wheel are not worth its price and its very frustrating if players keep on getting EXP, Search maps or Rss crates instead of any useful rewards no matter how many spins they do.

Suggested Solution:
Remove EXP, Search maps and Rss crates and add pearls into wheel instead of it or behemoth crates or material for squadron

State number
All states

elder sequoia Jun 1, 2024, 8:16 PM

#

Observation:
There aren't capsules of enough gens of heroes at Value Vouchers and the amount gained via hero searches doesn't reward the effort we try to put into getting any capsules there

Consequence:
There are players who find upgrading of certain heroes difficult and without getting sufficient number of capsules find it almost impossible if not entirely impossible to upgrade particular heroes, especially those players who have faced a gen skip and who don't spend their money ingame, their only ways are Value Vouchers and kinda dependancy on hero searches which usually brings regretful results

Suggested Solution:

Put capsules of all existing limitless heroes (gens based on state's age, for example at state with gen 16 currently, gens 7-16 should be there), not just current gen and previous 2 in addition as that's not enough to satisfy some players. Make it be like we had it when we used frags on our heroes, there always was current gen and all previous gens included in game. We'd like that to be back to make upgrading heroes fair for all players regardless of their hero related experience, even if some heroes may no longer be as useful as they used to be
Neither the probability of any capsules appearing at hero searches is fair honestly, it would be nice if the chance could increase significantly. On avarage you need to use about 20-25 epic hero search maps to get to 100% at crate, getting 1-2 capsules in exchange for that amount is a total disaster and absolutely disrespectful. Also not every such search map has to provide you a capsule as chances are random, using some of those maps becomes a waste as we get useless rss and outdated materials for them. Its going to be much fairer if either more maps would provide capsules per 100% crate or each such crate would contain more capsules, like 7 for example

State number:
811/All

formal bramble Jun 1, 2024, 9:55 PM

#

Observation: The SOS app, as a game, takes up too much space on phones and computers.

Consequence: The phone (computer) starts to heat up and glitch during events. Thus, the game play and tasks are slowed down. Sometimes the game stops and restarts.

Solution: Release a new, lighter version of the game that takes up less space on the phone (computers).

IGN: Jojobacktofuture

State Number:965

#

Observation: We remain locked in the Nexus safe zone, despite having unlocked a level 1 checkpoint. Since the opponent selection is not fair, we lose this and the event ends early for us.

Consequences: For the rest of the event we can only stand in the safe zone, we lose the opportunity to earn points and a good rating and cant continue to participate in this event, only because the opponents have occupied the checkpoint.

Solution: Make a fairer selection of opponents and the ability to earn points without checkpoints.

IGN: Backtofuture

State Number: 965

#

Observation: While farming in Nexus, there is no way to participate in other events such as POW, even though they are not related in any way.

Consequences:You have to leave the Nexus to participate in various events.

Solution: Make it possible to participate in the various available events during the Nexus.

IGN: Jojo

State Number: 985

toxic tangle Jun 1, 2024, 10:33 PM

#

Observation:
Path of water

Consequence:
Sticker custom crate is same every single time path of water returns

Suggested Solution:
Give us different sticker crates for different hero or shark stickers and allow us to exchange or recycle spam of nanami custom sticker crates we got in backpacks

State number
All states

zealous idol Jun 2, 2024, 12:38 AM

#

Observation: Nexus is closed as of reset but mines were not put around the state and were left in Nexus. Our marches which were in mines in Nexus at reset did not get returned with the mining output.

Consequences: Unable to mine to work on required buildings and tasks in MIGO.

Suggested Solutions: Put all the mines back in the states when Nexus is not occuring.

State Number: All states

fervent lintel Jun 2, 2024, 12:46 AM

#

Observation:
Mines tasks in MIGO

Consequences:
By removing the MIGO mine tasks this week from this ******** called Nexus, many players were unable to reach 500k points to receive Glory Points, which is very unfair.

Suggested Solutions:
Give the 6k points from this week's mine tasks that we didn't receive because of the Nexus.
But of course, DELETE NEXUS. Thanks.

State Number:
All states

dire wasp Jun 2, 2024, 1:52 AM

#

Observation: Nexus “fish” points were not added to the points needed for the New Beginnings Badge. Many find they have the fish points needed but no badge.

Consequence: Unable to get badge which in turn will make it impossible to complete final badge. The frustration will continue to drive players away.

Suggested Solution: Fix it

State: ALL

polar plover Jun 2, 2024, 1:59 AM

#

`Observation
Old graphics mode.
Graphics change

Consequence
I hate it (see picture below)

Suggested solution
Give players back old graphics

State
All

Version
Newest version`

delicate zinc Jun 2, 2024, 4:32 AM

#

Observation: 
 Points available for the New Beginnings badge are severely out of order.  I did every task daily (with the exception of 2 missed treasure hunts), cleared anything in SoTF/SvS that could be bought with tokens (with a scattering of higher rankings), and my alliance came in first place for Nexus both times (which doesn't count for our point totals, for some reason)

Consequence: 
I'm not getting this badge, a lot of my alliance members who were also diligent are not getting this badge, and this hurts our ability to get the full clear badge, in addition to completing glory skin sets.

Suggested Solution: 
In order to clear this ridiculous point total, a player needs to complete every single daily task, without missing any, in addition to having, at a minimum, a rank 100 or higher standing in both the State and Cross-State rankings for every SoTF/SvS.

This is wrong to your intermediate player base, those that play every day and participate in all the events to a median level.

Make the Nexus fish points count towards the badge, retroactively, so that players can clear the (again) ridiculous hurdle that someone who can't math correctly put up.

State number
1076/all

stoic seal Jun 2, 2024, 4:35 AM

#

dire wasp **Observation:** Nexus “fish” points were not added to the points needed for the...

Observation
No mines.

Consequence
Can not get badges. Can not upgrade frontier buildings. I pay for extra mines.

Suggested solution
Put mines back and give us 48 hrs worth of lvl 9 mines. Or migo concrete tickets.

STATE 429

shadow plinth Jun 2, 2024, 6:20 AM

#

Submitting on behalf of the suggestions submitted by our wonderful member I Am A Noob

Observation : For Slice Station, you must purchase one of the bundles to reach Lv.60

Consequence : It should be possible to reach Lv.60 without purchasing a bundle, and it is unfair that it is not possible to reach Lv.60 without purchasing a bundle.

Solustion : Change the system so that all rewards can be received without bundle purchase, and for purchasers, some items can be given as additional rewards separately.

State : All State

shadow plinth Jun 2, 2024, 6:40 AM

#

Submitting on behalf of the suggestions submitted by our wonderful member Grandma Cherub s402

Observation : With this massive bug in Nexus, most players are missing the points they should be able to take.

Consequence : In addition to the occurrence of numerous bugs, the failure to get points is a major detriment to players' satisfaction with the game, which is greatly unequal, discouraging, and distrustful.

Solustion : Satisfaction for missed scores and lost matches, and compensation beyond expectations, should be granted on an equal basis

State :All players in the state where Nexus took place

#

Submitting on behalf of the suggestions submitted by our wonderful member A Lost Soul

Observation : Time is passing without any reply on bug reports or feedback reports suggested by players. Also nothing reported within this server.

Consequence : The lack of a timely report or response to the seriousness of this matter has caused further distrust and frustration among players and the game and its management.

Solustion : We strongly urge the management and development team to at least disseminate information in a timely manner and in large numbers via in-game emails and within this server.

State : All Players

#

Submitting on behalf of the suggestions submitted by our wonderful member Isɭαɳd ₛₜₐₜₑ ₅₃₀.

Observation : Player had purchased a Seasonal Weekly Pass but have not received all the rewards as of now that Nexus has closed.

Consequence : Due to this major bug and subsequent unintended behavior by players, not enough activity to receive rewards has occurred, and as a result, not all rewards have been received.

Solution : Ensure that compensation not yet received is granted immediately. Also, players should be compensated separately for the loss of their gaming experience for not having engaged in sufficient activities.

mild forge Jun 2, 2024, 8:30 AM

#

Observation:
There were a generous number of mines for all the alliances in Nexus. Thanks for this, there was no fighting over level 7 to 9 and everyone was happy. Nexus mines were abruptly ended with no materials returned. We have no state mines to replace them and predictably there will be about 4 level 9 for the whole state.

Consequence:
Nexus messed up mining.

Suggested Solution:
Delete Nexus. Thanks

State number
823

cursive chasm Jun 2, 2024, 10:44 AM

#

Observation
Nexus. Never before has SOS had a total disaster of an event. From start to finish, over 6 days, there has been nothing but bugs, frustration and failure.

Matching
Designed to favour clans of super spenders. FunPlus can't have it's top clans all put into a fair fight against each other because it means 11 of them will lose. Imagine the clan coming 12th getting less rewards than a Dolphin clan getting first in a fair match up? It would bruise egos and threaten to see the ones FP value the most (SVIP4s & SVIP5s) not spending any more. Instead, those clans get to destroy 95% of everyone else, showing everyone just what FP think of the majority of players in this game. Fodder for the rich and are insignificant.

Bug after bug after bug.
Every day, including today where mines and gathering in the Nexus disappeared with it being closed, had a bug which disabled many clans from doing well. Every reported bug in game had the ticket closed immediately, to further show the players that FP don't care about them.

Consequences
I mean, isn't it obvious (as if it wasn't before Nexus already)? People now fed up of SOS and quitting. The pay wall events alone show FP care only for its SVIP4s and SVIP5s (money). Nexus totally ruined the game for virtually everyone outside the biggest spending clans and so many people are done with SOS. I am an SVIP1, so no slouch in spending, but I'm not spending what I did any more as a consequence of the ineptitude of FunPlus.

Solution
Give everyone full M.I.G.O. rewards and cancel Nexus permanently. People are fed up of long, badly designed, super spender only events, plus the playing demands this game has. We want less events, more rewards and respect. I mean, Nexus showed players zero respect so why should we respect FunPlus now? FunPlus needs to do a lot to win back players, starting with listening to us, more giveaways, less events and fixing every matching aspect in this game.

State 216

tidal quarry Jun 2, 2024, 11:13 AM

#

Observation:
Useless item in backpack. There are a lot of them like this in general, but I'd like to talk about one, the most recent rubbish in our backpacks

Consequence:
Another item that has NEVER been useful and only makes backpacking perfectionists angry.

Suggested Solution:
dear devs, what do we do with it? Tempest Arms has been around for over 4+ months now, is it hard to come up with an exchanger-converter ?
No, there is no need to add this item to the auction - it will be useless there too.
I heard in developer reports that they are going to release recycling of hero fragments and other items, hopefully these essences can be recycled there too.

grave hornet Jun 2, 2024, 1:33 PM

#

Observation: When starting a new character in a state or when you install the game on a new phone you have to do the tutorial, it is very long and people don't have a way to skip it.

Consequence: It is really annoying to players that have already completed the tutorial and it isn’t necessary to have to keep completing it over and over again.

Suggested Solution: Give a way to skip the tutorial, or remove it completely.

State: All

storm matrix Jun 2, 2024, 1:41 PM

#

Observation:
Last MIGO the players were promised by the devs that the lack of mines would be resolved next MIGO season. Well, the optimisation the players were promised, is no optimisation, the situation is worse….and feels like players have been lied to.

Consequence:
The lack of mines, but the needed coal, lime and crystals for the badges, the store etc, pisses people off. Makes people lose interest in the game, some are done and quitting.
Moreover people that bought the extra bundle for more mines, were negatively surprised when this morning (Sunday) the Nexus was closed and no mines were present. All the upgrades done for mining in Exploration project are useless, waste of time, effort and de-icing agent.
Added was the awful matching in the Nexus, imprisoning smaller alliances to only be able to mine at the L2 City. Making active but weaker alliances feel like they do not matter. “Not worthy to have enough mines for their members”.

Suggested Solution:
Bring back the mines on the gray grounds, but more than last season. Do as promised, let the players see they are heard!!

State number
375 and others

worn bloom Jun 2, 2024, 1:42 PM

#

Observation:
there many events now and some events need alot time to do it

Consequence:
players quit because game take alot time and no time to do all events

Suggested Solution:
add AI to more events as you did for survivor royale ( auto mode ) , so AI could do more events for us..

state :
all states

teal wolf Jun 2, 2024, 2:10 PM

#

Observation:
The sticker crate in the final crate of the path of water (10th game) has only nanami

Consequence:
Pretty much everyone has the nanami stickers now, and my motivation to complete the ten is low, seeing as the actual prizes aren’t that great in the tiers.

Suggested solution:
Please add other characters stickers to your sticker crate, like lucky, shark etc.

manic glacier Jun 2, 2024, 5:55 PM

#

Observation:
Add Report Button in POW, since 1 year 6 months this event released still useless event ever

Consequences:
More AFK players in POW

Suggested Solution:
ADD REPORT BUTTON IN PATH OF WATER

State;
All

vital pagoda Jun 2, 2024, 6:36 PM

#

Posted on josephus0513 and mufasa86 behalf

Observation:
Legions in RR and KOTH are currently scheduled simultaneously causing angriness to those from different time zones

Consequence:
This decreases enjoyment of these events and unfairness in participation, some players may not be able to participate due to the time being the same between both legions

Suggested Solution:
Implement a single time slot selection for these events or provide different time options for the other legion to use and lastly consider adding more legions to accommodate more players

State number:
All

rain coral Jun 2, 2024, 7:03 PM

#

Observation:
Nexus has ended and crystal mines haven't appeared again on the map. They will probably appear on Monday but players are losing 1 day of mining.

Consequence:
Less materials for Tundra exploration.

Suggested Solution:
Give us compensation for one day of missed mining.

State number:
all

slate hull Jun 2, 2024, 7:05 PM

#

Observation:
Matchmaking gets more and more unfair in RR
we faced the third time in a row an alliance that have more players with stronger accounts. They were nearly double the amount of players. Win streaks are unfair because a winstreak does nothing for the accounts. You don't get any buffs from it nor something else.

consequences:
no fair duels possible in RR anymore, people loose the fun in this game. With the debacle on Nexus it is most like that more players stop spending or even playing. Killing the alliances.

suggested solution:
get the matchmaking right. Delete win streak buff. Get your heads up that and repair the game before releasing any new event because otherwise you will loose more and more people.

state number:
all states

jovial lodge Jun 2, 2024, 8:27 PM

#

Observation: No mines in state map and no access to nexus. Paid for the Seassonal Weekly Pass which included two additional mines and 20 percent increase in effeciency.

Consequence:
I feel as if I have been cheated and stolen from by the Developers and FunPlus. I bought the bundle in good faith and the Developers and FunPlus are not delivering what I paid for since reset.

Suggested Solution:
Give additional day or six mines worth of product.

State number
all states

toxic tangle Jun 2, 2024, 10:13 PM

#

Observation:
Outdated rewards in Alliance store.

Consequence:
Sarge fragments, Becca fragments, shields or hero gear as well as labor boosts are outdated and not useful. Its waste of space in Alliance store.

Suggested Solution:
Add completion potions, serums, legendary fragments or tempest molds into Alliance store.

State number
All states

#

Observation:
Rewards for Capital clash are outdated.

Consequence:
Players are not happy with rewards from Capital clash as rewards are outdated and not helpful as most of the players got their badges maxed and they spend more biocaps than they get back from ranking, if they get good ranking to even get that small amount of biocaps.

Suggested Solution:
Change rewards for ranking in Capital clash to more biocaps, TA parts, tanks parts, behemoth or bio batteries.

State number
All states

toxic tangle Jun 2, 2024, 11:12 PM

#

Observation:
Chief EXP

Consequence:
Our backpacks are spammed with Chief EXP

Suggested Solution:
Allow us to exchange chief EXP for VIP points or stamina or bios or something useful. Give chief EXP some purpose.

State number
All states

worldly tusk Jun 3, 2024, 1:05 AM

#

Observation:
Weekly store now has gen 7 / troll squad capsules in it in states with gen18

Consequence:
Gen7 was a long time ago and in older states they arent that needed anymore.

Suggested Solution:
Give younger states who could actually need them, gen7 in weekly store. And replace the ones in older states with more recent heroes like gen16,17,18

State number
All states

severe sundial Jun 3, 2024, 2:04 AM

#

Observation: Nexus is starting back up again after a 3 day break; the 3 day break is too long.

Consequences: People are not able to play nexus 24/7 and they are not being forced to play SOS during the day and during work hours. Also, they actually have time to do things during the weekend which was not as the developers intended.

Suggested Solutions: Eliminate the 3 day break between nexus and make it a nonstop event that runs indefinitely so that people can play SOS all weekend while at the same time being rewarded by the rich glory points and first occupation rewards.

State Number: All states

jade jungle Jun 3, 2024, 2:39 AM

#

Observation
constant change between mines on state and nexus map and not enough mines with reset and restarted task to get more that says 0/40 made that upgrade in exploration project but it was already 40/40

Consequence
european usually sleep at reset and always miss some hours of mining/only get low level mines yet they spend to get more and earlier

Suggested Solution
since we don't get more keep them on both maps also for those who can't play nexus and take all previous upgrades of exploration project into account

hidden ingot Jun 3, 2024, 2:54 AM

#

Observation:
Weekly Store finally updated with heroes that are 11 generations old.

Consequence:
The Weekly Store actually hasn't been updated for us because nobody needs these. You've just given us more stuff we can't use, so why even bother updating it?

Suggestion Solution:
Update the older states' store with the original limitless gens - Maddie, Jeb, Wolfe, Lucky, Trish, Niko. We want to use these heroes but they are stuck forever at R0 because there is no source for their capsules. We're gen 18.. gen 7 is literally the last thing we need.

State 704

long tusk Jun 3, 2024, 3:03 AM

#

Observation: A nexus objective day falls on cc. No one really has control over what they get for a nexus time and it seems even if alliances don’t select 14 utc, they get scheduled for that time anyway. 14 utc is the most common nexus time and smack dab in the middle of cc. Why make an event that a key day overlaps with a long standing, very important event?

Also, an important nexus day lands on KOTH, which also an alliance has no control over assigned time and the time options all overlap.

Consequences: alliances have to choose between doing decent in nexus, which is critical for migo glory or potentially giving up a chance at having state gov, which could lead to dire consequences on high conflict states.

Alliances also will likely have to choose between koth or nexus, as there is a high likelihood of times overlapping - giving alliances 5 times to choose from and they have to select 3-4, means that preferred times will always have some overlap.

Solution: Nexus should not have objective/fight days on the weekends.

Or better yet - scrap nexus altogether

State 893

polar plover Jun 3, 2024, 3:20 AM

#

Observed: Mods are picky & These hero capsules only purpose is for troll squad.
They are 11 generations old and serve no purpose.
Consequence
Won't but them because the devs have screwed players hundreds of times already
Evidence
They are extremely overpriced. And practically useless. I get more stats per coin buying aircraft materials than I do these gen 7 heroes

Solution
Let us buy more heroes with platinum coins, not these useless pieces of crap.

Solution the devs won't do
Also, Convert the fragments players own to capsules and then I will actually purchase some. Until then. I'll let my platinum coins buildup.

clear stirrup Jun 3, 2024, 4:47 AM

#

Observation:

Sentinels appear above your settlement with the new MIGO HQ.

Consequences:

It looks goofy 🤡

Suggested Solution:

Fix the placement of sentinels so they appear in front of the settlement like normal.

State:
353

shadow plinth Jun 3, 2024, 5:28 AM

#

Submitting on behalf of the suggestions submitted by our wonderful member Lissa-Alissa

Observation : Even though 17 generations of heroes are already active, the previous 7 generations of hero capsules are still available in the weekly store

Consequence : The much earlier Hero capsules are no longer worth buying, and the fact that they are on display as a commodity is nonsense. Players also feel that it is completely pointless, causing further frustration.

Solution : To sell and make available for purchase the contents of the weekly store, with the contents adjusted to the most recent Hero Capsule.

#

Submitting on behalf of the suggestions submitted by our wonderful member S995/998/1001/1290 Mahiru

Observation : All products sold in the Flash Deal are priced high.

Consequence : There is a large gap between the price of the products set and the consideration for what can be purchased, and players are losing their desire to buy just by looking at the price. Players are also distrustful of the pricing itself, and hesitate to purchase any bundle at all.

Observation : Re-set pricing to a reasonable amount and re-set product content to improve willingness to purchase

#

Submitting on behalf of the suggestions submitted by our wonderful member Hartsa

Observation : Despite being sent out for mining before the end of Nexus buttle, nothing was mined and only the unit returned.

Consequence : Although the resources mined should have been acquired, only empty mining results are reported, which creates distrust in the game content. In addition, opportunity loss of time spent on procurement is occurring, causing significant loss to the game experience

Solution : The resources to be acquired should be properly compensated, and in addition, compensation should be made for the loss of the players' game experience.

shadow plinth Jun 3, 2024, 6:06 AM

#

Submitting on behalf of the suggestions submitted by our wonderful member kraken6575

Observation : The in-game reset time is set to 0:00 UTC, causing some players with time differences to be unable to occupy mines.
And alliance mine come back too.

Consequence : For players with a time difference from the reset time of 0:00 UTC, there is an injustice in the content of events and mining operations. The larger the time difference, the greater the impact, and many players and alliance members are stressed by this

Solution : Add time zone settings as a feature and set appropriate reset times for each event or in-game activity so that more players in each time zone can benefit from the most active times.

Or make more mines and try to eliminate lost opportunities.

heavy cosmos Jun 3, 2024, 7:12 AM

#

Observation:
In the description of the Nexus event it was written that the winner will be the one who captures the Nexus. Our alliance captured the Nexus, two 7th cities and a 5th city, 4 control points 1. And in the end we took 2nd place in terms of kills. We did not receive any reward for the main Nexus building. What's the point of capturing buildings in this event if you can fly around the territory and earn points only for killings. Nexus is another piece of garbage with bugs released by Fanplus

Consequence:
players quit because the game takes alot of time and no time to do all events. The developers add events in which there is no point in participating, because every time you come across deception.

Suggested Solution:
Give the alliances that captured the Nexus their well-deserved rewards.

state:
all

shadow plinth Jun 3, 2024, 8:39 AM

#

Observation:
Nexus Event

Consequence:
Well we even can't play / the event din't work them since day 1 thats sucks also our friend sent a tons ticket since day one still dint work, we're wasting a time waiting from 14utc - 18utc still dint work!

Suggested Solution:
Where is our compensation for it at least you guys should give us migo glory for it 😏

State number
831

sullen vigil Jun 3, 2024, 8:48 AM

#

Observation:
Growth kit pack

Consequence:
need more biocaps and this pack is outdated!

Suggested Solution:
need to add biocaps for HQs above 30 with greater rewards.

State number
all states

sleek geyser Jun 3, 2024, 9:37 AM

#

Observation:
There are very, very few mines. It is impossible to fully extract ore.

Consequence:
The ore collection is catastrophically small. There are **very few 8-9 levels of mines **on the state map, and there are few slots in them. Most people have to dig in 6, 5 and even 4 levels of mines.
At the same time, ore processing has been greatly reduced.

Suggested Solution:

Return the Alliance Mine. It was a good and guaranteed mining method for everyone.
Increase the number of 8-9 level mines. This is the most sought-after level. OR Increase the number of slots in these mines.

State number:
698 (and all states)

dire wasp Jun 3, 2024, 12:49 PM

#

Observation:
It has now been established that Nexus in fact had nothing to do with Migo. No points are forthcoming from that event. Furthermore any attempt to contact Customer Service results in “this is normal, get along now” type responses.

Consequences

More players will end up leaving as a result of this deception. After having wasted 1 hour a day for a week, f2p and low-mid spenders have come to the realization this was just a Whale event with the rest of us there to provide burning excitement for them.

Suggested Solution Be more transparent in future events and give players the option of wasting their time or not

State number:
670/ALL

cyan charm Jun 3, 2024, 1:32 PM

#

Observation:
Nexus is the biggest and most buggy crap ever.

Result:
Everyone is annoyed

Suggested solution:

Close Nexus and bring back Alliance Duel and refund all players Glory Points for level 1.
Please also bring back the Alliance Mine

untold raft Jun 3, 2024, 4:46 PM

#

Observation:

too few mines + bad conversion ratio

We have only 36 slots of lv.9 for the whole state! A single player can occupy 1/6th of it, which means most of the players only get crappy mines, down to level 5, even when they paid for unlocking high mining levels.

Consequence:
We can't gather the materials we need, especially after the conversion rate has been greatly reduced, and as a result players are highly frustrated.
Players start fighting over mines, sometimes verbally, which makes many players feel very uncomfortable and frustrated, so they play less or quit right away because it's another fun killer in this buggy game.
There's zero gameplay reason to be so stingy with mining slots.
It just makes everything even worse, adding immensely to the daily frustration in this game. Frustrated customers aren't good customers. We feel hated by the devs...

Suggested Solution:

Immediately triple the slots in each mine for level 7-9!
Don't remove mines from the map when Nexsux opens (if you don't cancel Nexsux until you fixed all issues,including the horrible matching, and tested it thoroughly, even when we are literally begging to do that)
Increase the conversion ratio significantly.

State number:
584 + all states with current MIGO

frozen shale Jun 3, 2024, 5:32 PM

#

posted on behalf of Player Tokra

Observation: 
 On other devices (tablet for instance) it doesnt bring you to the truck when you raid it and it saves you time

Consequence: 
On the phone you have to do multiple steps for the same outcome plus it is bugged and doesn't always bring you to the truck immediately

Suggested Solution: 
Introduce that on the phone as well

State number
All```

toxic schooner Jun 3, 2024, 5:46 PM

#

Observation: 
 It is far too costly to heal troops in the Nexus event. The big accounts zero all the small ones which puts them out of the rest of the event unless they have billions of resources 

Consequence: 
Only a hand-full of accounts can play the last day, others can only spectate

Suggested Solution: 
You give us free speed ups. It would be good if they are resource free when you use them. 

State number
All states

limpid flume Jun 3, 2024, 5:55 PM

#

Observation:
Sakura skins are no longer available for purchase in the pearl store

Result:
Some people couldn't finish buying it together, we can't finish it anymore

Suggested Solution:
Do like the statues create a box that will allow us to choose the HQ skin we want based on its price so that everyone can obtain (do this with all the old skins so as not to overload the store)

State number
All states

crystal canyon Jun 3, 2024, 6:24 PM

#

Posted on behalf of Hells Bunny and NEOX

Observation:
Nexus gives too many points for troops kills/wounds and healing is too slow.

Consequence:
The point of the event is to secure nexus but alliances can lose nexus but win because of the high points given burning settlements. Players are zeroed at the beginning of the event and can’t play the rest of it because they have no troops and healing takes too long.

Suggested Solution:
You could take an idea from the Mining Mayhem event. Allow a troop healing skill that allows you to heal a percentage of your troops three times per day and/or everytime you log in for the next battle you have full troops. Or just take out points for hitting settlements.

State number
All states

elder sequoia Jun 3, 2024, 7:44 PM

#

Observation:
At SotF we get keys for meeting daily point tiers which can be used in the circled area to get rewards by using 1 or 10 keys at a time. The amount of HQ skins to choose from when you win HQ token is limited, 3 isn't enough at as big event as SotF is

Consequence:
Using 10 keys at once should give you better rewards, except plasma and small crates with somewhat useful yet rewards to choose from the rewards we get aren't really worth much the effort we try to put in. Players save up keys to use 10 at a time in expectation for something decent. It doesn't feel fair to not get what's available to you and to be limited

Suggested Solution:

Increase the chance of obtaining the HQ token to such scale that at least once during whole SotF week every player could obtain it and be able to exchange it for HQ of their choice, regardless wether its F2P or spender, all players should be equal like a union. Saving up keys and using them each time should feel rewarding, since we obtain keys for free and can save them up fairly well (not like at blissful bags) this should give fair option to all players. It should work kinda like obtaining signets for every 3 progressed crates at SvS prep honestly
Add more HQ skins to those already available for HQ token, SotF is a big event where more of such stuff is supposed to be included. Smaller and less regular events smh get more of such rewards so why SotF which is considered second largest event after SvS cannot have it like that? Include all existing HQ skins in game, those newest, oldest and all in between, not just a handful like at skins store which is lately disgusting and frustrating even if you build up skin tickets. People could choose which HQ skin they would like to get once they obtain the HQ token being more likely to find what they always have been wishing for and end up not just feeling a must with having to choose either from only 3 available there that don't have to suit everyone

State number:
492/All

queen nacelle Jun 3, 2024, 11:19 PM

#

Observation:
SoS changing everything with Nexus, Mines, Migo Points

Consequence:
People are aggravated in losing mining time and/or the low number of mines available.

Suggested Solution:
Give EVERYONE full migo points/glory/rewards to make up for ppl's lost time, money, and hair.

short swan Jun 3, 2024, 11:22 PM

#

Observation:
X=69, Y=69 is blocked by an AC and it's my favorite spot.

Consequence:
Many players like myself are frustrated and want to not play anymore because our favorite spot is taken.

Suggested solution:
Move AC over by like 2 spaces please

shadow plinth Jun 4, 2024, 5:22 AM

#

Submitting on behalf of the suggestions submitted by our wonderful member BlurAlrdy and Gorf vom Dorf and g0dkiller

Observation : Feeding frenzy showed up as an event today around 12:00-13:00 UTC, but then suddenly disappeared.
The error message [exception_31000090] is currently displayed.

Consequence : The sudden disappearance has left players confused and in disbelief, as they feel that the bug has struck again.

Suggested Solution : A detailed explanation of this phenomenon needs to be provided in an in-game mail as soon as possible in order to settle the confusion and prevent further distrust.

State : All State

shadow plinth Jun 4, 2024, 6:48 AM

#

Submitting on behalf of the suggestions submitted by our wonderful member Hartsa

Observation : With a sufficient selection in the store, there are not enough platinum coins to purchase the desired items due to the alliance's donation limit of 2,000 coins.

Consequence : Players are disappointed that they cannot purchase items in the well-stocked store due to lack of platinum coins

Suggested Solution : Increase the maximum platinum coins earned from alliance donations to 5,000 and allow more items to be purchased in the store

State : All State

trim parrot Jun 4, 2024, 6:52 AM

#

Observation:
Coal/lime/crystal mines capacity (AGAIN)

Consequence:
for a state, here is how right now it looks this mines: lvl 1-5 are 2x while level 6-9 are 1x. This is bad, already was multiple time suggested to improve and give more high levels.
We are sick and tired to see all this mines reach their capacity and players just argue or start fight.

**Suggested Solution: **
increase level 6-9 (or 7-9) capacity or give us more mines, reduse the low levels which are obsolete and taking up space in the game (same goes with the level 1-7 gathering places).

State number
ALL

PS: I won't give up with this untill developers ears will blow up! I wil spam this over and over, either moderator ban me or a developer just ban or make a filter (as already exist).

mild forge Jun 4, 2024, 10:52 AM

#

Observation:
Thank you for the compensation. I feel heard

Consequence:
Much happier, please also keep sending coal lol. Delighted that you will also maintain the state mines when Nexus opens

Suggested Solution:
Fine for now until the next lot of bugs when we play this week

State number
823

flat swan Jun 4, 2024, 11:32 AM

#

Observation: 
 [Nexus point system gives more reward for kills than playing the event. Essentially just creating a multi alliance two week long kill event that is not specific to the time of play. Focus more on game play and take in to consideration other events]

Consequence: 
[Less rewards for alliance and more focus on kills than any occupation]

Suggested Solution: 
[1. Limit burning of players to event time only. There is no reason that you should be able to attack when event is not active
2. Adjust personal and alliance rank rewards. More glory given to alliance rank
3. Change occupation and building points system. Winning the city/checkpoint should give additional alliance points. Options - Take RR style approach to points per min for occupation (not just first occupation rewards), increase building occupation to be more than the points earned by kill so that game play is focused on event than kills.
4. Remove stamina requirement for looting
5. Either remove Friday from schedule or adjust time slots to account for fortress facility 
6. Remove scheduling block on alliance hall events due to Nexus]

State number
[560/685/826]```

drifting wyvern Jun 4, 2024, 12:03 PM

#

Observation: 
 Enlistment takes way to long to get troops back. With the nexus event now happening, I feel I have to choose between svs /cc or nexus because I get so many troops in enlistment. 

Consequence: 
 I am a rally lead in my alliance which means either way my alliance suffers. I either skip an event or I am short millions of troops for nexus.

Suggested Solution: 
Please increase the duty rate or increase the duty coins significantly! I had over 3mil enlistment from svs. This is 9 days later and I still have 1.8mil. That's 2 nexus events I will be very short on troops for. PLEASE HELP!

State number
649```

desert tartan Jun 4, 2024, 12:16 PM

#

Observation:
The Nexus Event compensation was decent, but the matching system remains a major issue. Alliances with one or two strong players are unfairly matched against actual stronger alliance (MmM vs SAM), leading to an unbalanced game experience.

Consequence:
If left unfixed, this issue will have several consequences, including:

Players quitting the game due to frustration with unfair matches
Decreased player engagement and activity
Unbalanced alliances leading to unrealistic expectations and disappointment
Lack of competition and stale gameplay
Decreased revenue and in-game purchases
Negative reviews and word-of-mouth
Loss of player loyalty and retention
Difficulty attracting new players
Imbalanced game development and resource allocation

Suggested Solution:
Fixing the Matching System
Adjust the matching system to consider individual player strengths, not just overall alliance strength. This can be achieved through:

Tiered Matching
Weighted Average
Role-Based Matching
Dynamic Matching
Skill-Based Matching
Hybrid Approach
Regular Rebalancing
Alliance Ranking

Additional Approaches
Consider the following to enhance the matching system:

Game design changes
Algorithm updates
Player feedback mechanisms
Regular balance patches
Community engagement
Data analysis
Player ranking systems

Comprehensive Ranking System
Include the following data points to create a more nuanced ranking system:

Win/Loss Ratio
Average Damage Per Match
Defense Points
Resource Collection
Participation in Events
Leadership and Mentoring
Adaptability and Flexibility
Teamwork and Collaboration
Strategic Thinking
Game Knowledge and Experience
State:908

remote steppe Jun 4, 2024, 1:04 PM

#

Observation:
People are disincentivized to mine in the nexus map.
Due to the limited amount of high level mines in the state map, shifting your mine from the state's map to nexus will likely cause these mines to be "caught" by other players, leading to overall lower mining rate due to a significant down time in nexus

Consequences: people who occupied high level mines in the state map will not mine in nexus

Suggested Solution:

Allow frozen fish we earn from Nexus and compensations count towards the badges
Lower the MIGO research badge requirement from 100/100 to 70/100
Rewards from first nexus we had should be counted towards first badge

State number
All states

craggy ether Jun 4, 2024, 5:17 PM

#

Posting on behalf of : KuMi

It appears that the lack of plasma in game makes players struggle to upgrade buildings .

Consequence: 
Players are struggling to get plasma especially F2P players , we can find plasma in intels but they only give 1 at 2 maximum getting plasma in game is very limited it takes ages to upgrade the hq and other buildings that needs plasma .

Suggested solution: 
Add plasma in the weekly deals or even in RR store so the players can have a way to buy plasma in an easy way.

State Number:
All```

worn bloom Jun 4, 2024, 6:40 PM

#

Observation:
Nexus Struggle.. event had worse matchmaking ever

Consequence:
players quit because matchmaking is bad

Suggested solution:
fix matchmaking on Nexus..
Its not hard to do that.. just make matchmaking depends on their behmoth, squardon and collection rank ..

State Number :
All states

lilac marsh Jun 4, 2024, 7:15 PM

#

Observation: 
Becca’s Roadmap/developer feedback

We got told that our feedback is heard, that we can relax and that things will be adjusted…
Since 1 year (we did before but not as much as since then) we beg you to stop releasing so fast new features. You heard us (your words) and released for us:
- behemoth mk0
- upgrade of buildings like Behemoth institute, barricades etc. 
- tempest arms mk 1 & 2
- vehicles
- third aircraft
- carrier
- t12
- 2 special ops heroes
- 2 collaborations
All this combined with an amount of events that is not even possible to state here.
When I should sum up the time you expect us being online is beyond sanity.

Consequences:
- players lost all trust in devs
- player stay in game for their friends, not the game
- player lose more and more interest in playing

Suggested Solution: 
-listen to players feedback
- slow down and not only saying it 
- start closing the power gap
- get on contact with players
- stop releasing untested, short tested, new and buggy events
- fix bugs finally

State number
530, but it counts for all```

glacial girder Jun 4, 2024, 9:25 PM

#

Observation:
Rewards for bunkers should be updated WAY LONG TIME AGO. What can we do with Grimm or Magnus fragments, who is upgrading those. Also the amount of rewards to share in alliance should be changed.

Consequences:
Top alliances fight only on about 3-4 bunkers, making small alliances lose on rewards. Only 3-4 bunkers are actually "valuable"

Suggested solution:
Update the rewards to something that is valuable at the moment, other hero frags, potions, vehicle/aircraft boxes, red gems. Maybe update also amount of rewards like max rally joiners = 20x max rewards per person. Speedups seems good to split, but amount of relocs is ridiculous.

tired mason Jun 4, 2024, 9:29 PM

#

This channel is for feedback reports. If you want to submit a report please follow #📋︱feedback-how-to

Please keep chatter in #🧟︱general

safe junco Jun 4, 2024, 9:33 PM

#

Observation: 
 [purple ascension’s sit in back pack. ]

Consequence: 
[Cannot ascend purple tempest arms for points… pointless to upgrade]

Suggested Solution: 
[Allow us to convert purple ascensions to gold ascensions or allow us to “dismantle” purple ascensions for gold ascension fragments for example one purple can be dismantled for 20 gold ascension fragments. Or allow us to convert five purple ascensions to one gold ascension.]

State number
[All States]```

amber grail Jun 4, 2024, 9:40 PM

#

Observation: 
The difference between players who can only do 5min rallies and players who can do 1 min rallies is too huge.

Consequence: 
Players who have unlocked 1min rallies through VIP can rally 4times whilst others can do it only once. This means the game is further tilted to heavy spenders and unbalanced. Smaller alliances without any RL capable of 1min rallies have absolutely no chance.

Suggested Solution: 
Don't allow 1min rallies but rallies that are 20% faster than others. When others can do 5min rallies, they can do 4min rallies. When others can do 1min rallies, they can do 48seconds.
Every second counts but at least they can't launch multiple rallies in the same time frame.

State number:
All States```

drifting wyvern Jun 4, 2024, 10:25 PM

#

No one can mine, there are not nearly enough, I can't even find an open level 5 and I have paid to unlock 9

Consequence: 
Waisting mine and everyone else's money!

Suggested solution: 
ADD MORE MINES

State Number:
All```

wooden niche Jun 5, 2024, 3:30 AM

#

Observation:
Players are experiencing lag and inconvenience due to pop-up messages when logging in, especially after updates. Switching accounts creates additional problems because players have to manually close these banners.

Consequence:
This negatively impacts player experience by causing frustration and slowing down participation in events. It also affects device performance, leading to lag on phones.

Suggested Solution:
Implement a feature to deactivate pop-up messages upon logging in, as well as an option to turn off notifications altogether. This would enhance user experience and improve device performance.

State number:
All

novel storm Jun 5, 2024, 4:12 AM

#

Observation:
MK II Effortless progress

Consequence:
Some time passed and Behemoth MK II was never added to effortless progress

Suggested Solution:
Add Behemoth MK II to effortless progress

State number
All states

shadow plinth Jun 5, 2024, 5:41 AM

#

Observation : The base is running out of space as more and more buildings occupy more and more space in the base

Consequence : The number of buildings that do not fit into the existing base space has increased, making it impossible to place buildings as desired, and some players are unable to design within the base even if they wanted to.

Suggested Solution : If it is going to increase the number of buildings that occupy many of them, It should expand the base space to accommodate them.
And Base expansion should be given equally to all players.

State : All State

bitter quarry Jun 5, 2024, 7:12 AM

#

Observation:
Recently, the Tempest Arms, Gen 2 Ascension system seems to be predominantly awarding common skills, with a noticeable decline in the distribution of rare and ultra-rare skills. The chances of acquiring a rare or ultra-rare skill appear to have diminished significantly.

Consequence:
The community is expressing discontent, as the high cost of acquiring tempest essence is not translating into a satisfactory rate of obtaining rare or ultra-rare skills. This imbalance is leading to a sense of discouragement and frustration among players, who find themselves frequently receiving only common skills despite the investment. The low probability of securing higher-tier skills is deterring further spending.

Suggested Solution:
To address this issue, it would be beneficial to implement a mechanic similar to that used for vehicles. For example, guaranteeing an Ultra skill after ascending five additional times, and an ultra-rare skill after ten ascensions.

States: All

hearty jacinth Jun 5, 2024, 8:41 AM

#

Observation: 
 Footclan Showdown Alliance Event instructions are not clear. Countdown for event shows it goes on for another 5 days, but it actually closed at reset on Tuesday. Some alliances had planned to have it later in the 2nd week,  but have missed the opportunity now.

Consequence: 
Players won't get the rewards

Suggested Solution: 
Make it clear in the instructions that you have to open the trap on Monday/Tuesday of the 2nd week. 

State number
All states

misty canyon Jun 5, 2024, 9:54 AM

#

Observation:
Ray's Place rewards are losing value.
Previously, capsule crates such as from Ray's place have included a greater number of heroes to choose from.
Now we only have 6 to choose from, I think the previous two generations.
Additionally, in today's wheel, only 3 segments on the board offer crates or frag hexes.
It's unclear what the odds are on the wheel.

Consequence:
We have less choice in the capsules that we can obtain.
We have [probably, who can say?] as high a chance of obtaining some essentially worthless RSS as we do a capsule crate.
Heroes that we've previously worked on cannot be completed as capsules stop being available.

Suggested Solution:
Make more options available in the crates, and/or introduce a generic capsule for all older gen heroes.
Increase the odds of crates/replace useless RSS reward options so that a spin is actually worth the bios.
Make the odds obvious.
Don't suddenly stop offering capsules.

States: I'm in 556. Likely all that offers Ray's Place.

warm sedge Jun 5, 2024, 12:55 PM

#

Observation: 
 Unable to join rallies keeps saying ‘insufficient stamina’

Consequence: 
Unable to participate in rallies and unable to gain rewards 

Suggested Solution: 
Allow us to participate in game 

State number
All

lost ginkgo Jun 5, 2024, 2:56 PM

#

Observation:
Lack of Completion Capsules for older generation, and no way to get Hero Profile Items for any previous generation.
Admittedly it is nice being able to have some now, though they are expensive!

Consequence:
Can't upgrade older heroes to max. Once the Hero Generation is gone from Explore we can no longer gain

Suggested Solution:
Simple solution would be to add all to Store>Weekly Deals. It’ll be very full.
Another option could be add another Tab into Store for Heroes, and just make it only older generations.
My suggestion would be to redo the Alliance Store. Do a Generation or two every day and have it cycle. Monday is Generations 1 & 2 in the Alliance store, Tuesday is Generation 3, Wednesday is Generations 4 & 5 etc. It’d make the Alliance Store a bit more relevant, plus having it cycle would allow people to plan out when they want and need to buy.
If done in conjunction with a reworked and maybe stronger Horde it’d help make that event a bit more meaningful, as right now most completely ignore it.

State number: 42/All
Name: Mephisto

manic glacier Jun 5, 2024, 3:32 PM

#

Observation
I checked #⭐︱game_information and I see Card Collection can trade

Consequence:
PTR players cant get tested and useless Live server being tested first

Suggested Solution
PAY ATTENTION first to PTR and dont test to live server so everyone can see what bugs next

State:
All

queen nacelle Jun 5, 2024, 4:40 PM

#

Posting for Mufasa

Observation:
calculation in the world event due to the missing mining task week 4 not appearing

Consequence:
Saberlot relaying messages from developers who failed math class and are to lazy to do their job involving players points earning rate and calculation in the world event due to the missing mining task week 4 not appearing in the event but it was a task for players to achieve because thousands upon thousands got the same mail of "unclaimed rewards" in their rewards stash.

Suggested Solution:
Have lazy developers who hide tasks and don't let them count towards the world event points earning[, fix their calculation]

frozen ether Jun 5, 2024, 5:51 PM

#

Observation: The game I have downloaded and am playing is called Survival Rush. It is not called State of Survival. Today, I got a pop up from my Hero Precinct saying "Hapke has received a foraging tip at Deserted Street" However, when I go to attack, it says I need to first complete Trial 3 on the Explorer Trail. I do not have any explorer trail. My hero precinct has no option for exploring.

Consequence: I do not have access to all the features of this game. I'm not super fond of the idea that I'm playing with others who are having a better experience than me. Why put us all together? I've already put money into this game, so I'm not interested in starting from scratch on a new one.

Suggested solution: Either remove notifications for features that are not available to us, or provide an option to transfer profile over to the fully featured version of the game.

State: all

mild forge Jun 5, 2024, 6:12 PM

#

Observation:
Second time in a row that I’m leaving good feedback and not a complaint. Thank you for finally giving us enough mines for the whole state. You seem to be learning that small things can keep us very happy and this costs you nothing at all. It’s about time you started listening and rewarding loyal players.

Consequence:
Enough resources for the whole state to reduce complaints and alliance squabbles

Suggested Solution:
All good, thanks. Please continue to listen to us

State number
823

sacred marlin Jun 5, 2024, 10:20 PM

#

Observation: 
 Nexus event for my alliance is @14:00utc, so n Saturday it is right in the middle of Capital Clash

Consequence: 
We can’t be in 2 places at a time. Players are already completely frustrated with the Nexus Event, and to schedule it for the same time as one of the biggest events we have is ridiculous

Suggested Solution: 
Change the times to after the CC has finished, or better still cancel the whole event. It has caused so many frustrations that it’s making people want to leave the game completely 

State number
[all affected states here]```

jovial lodge Jun 5, 2024, 10:43 PM

#

Observation:
Constently loosing at Feeding Frenzy. I have tried every strategy to complete the ecent and have yet to only win the small first game. I looked at the leaderboard and at this time there is one guy who has cleared 8 game and a total of only 85 that have cleared a minimum of one game. That is out of thousands of players.

Consequence:
If it was not for the small prizes for making certian mildstones everyday I would not waste my time on the event.

Suggested Solution:
offer more level clearing items other than the shuffle, undo, or remove. Make it semi easier to clear a few levels without having to spend a lot of money on the event.

State number
all states
[11:01 PM]
Vote:

ruby karma Jun 5, 2024, 11:33 PM

#

Observation:
behemoth trials/ shell shock takes forever

Consequence:
free to play players are forced to spend a whole day playing it

Suggested Solutions:
-add speed up feature for bios instead of bundle
-make it like hero challenges to be able to automatically pick upgrades for you

craggy ether Jun 6, 2024, 2:19 AM

#

Posting on behalf of: Jennifer💜


Fortress and trap rewards are the same and nothing changed and most of the rewards are useless.

Consequence:

The player appreciates adding red fragments for the troll squad in the alliance store but the game is still giving regular fragments and we have no way of converting them , we can't even use purple frags and regular gold frags for troll squad and yet the game still have some useless rewards in fortress and trap maybe it's time to change it.

Suggested solution: 

•  At least add more recent rewards that people can use in fortress and trap.

•  Add an option where we can benefit from our gold fragments and purple ones.

State number:
All```

faint seal Jun 6, 2024, 2:51 AM

#

Observation: 
Bigger state mergers are needed asap or more of them need to be reconsidered for older states. You merged 994 and 987 months ago. If the hopes are for us to transfer, players quit before they transfer to the unknown.

Consequence: 

Immediately entire alliances left the state after the merge. Numerous big and small players have left this game in every single alliance, big spenders gone. F2P gone.

Suggested Solution: 

The merge needs to include at least 3 dead states with a max of 4 due to lack of players in the older states. 

State number
987

true light Jun 6, 2024, 9:42 AM

#

Observation
Nexus fight times are only announced at the same day of the fight
Consequences
It makes it impossible for members to participate since they cannot arrange their schedules and hence it is impossible to know who will actually be online especially with forcing alliances to choose 3 times and the fight goes on for multiple days including work days

Solution
Send the times like any other alliance event at least 2 days before

crystal canyon Jun 6, 2024, 9:59 AM

#

Posted on behalf of BarnOwl2525

Observation: 
Transfer passes are expensive and are difficult to obtain. Once weekly in alliance store for 700k alliance coins or via events.

Consequence: 
Players can’t get the required transfer passes in time for the transfer event.

Suggested Solution: 
Allow players to recycle items in their backpack for transfer passes. There are so many unusable items in backpacks that this should not be an issue.   

State number
All states

elder sequoia Jun 6, 2024, 10:00 AM

#

Observation:
There aren't enough skins available to everyone, especially frames and HQ skins that often end up in bundles or as high rank rewards in some events where for average player those ranks and constant purchases of such bundles are impossible. Frame seen on my ss is a example which was once available in bundle

Consequence:

It hurts to see some nice frame available to buy in bundle on behalf of something in game's recent update and have it only available for those who can always buy them, its unfair towards those who have a limit for buying ingame stuff or don't buy any bundles at all. All frames look cool and all players would love to be able to get them regardless their abilities
Similar thing with HQ skins, they often are available as high rank rewards in certain events, for most players its impossible to rank that high even if ending up in highest possible rank, this often frustrates
Players who aren't able to get either type of skins often end up jealous when seeing those who were able to get them (jealousy isn't healthy) and feel treated without balance because they aren't able to get and enjoy them, seeing themselves sometimes with that particular frame or HQ skin as "I think this would suit me, it looks nice and I'll feel cool with it"

Suggested Solution:

Put all existing up to date frames into the frame box or at reward tiers of certain events, not just a chosen bunch. Let all players choose a frame of their preference regardless wether they are a F2P or a spender
Do the same with all existing HQ skins, don't only let people get the same ones all the time or let bunch of spenders have more than rest of players because they were able to rank high enough in events
Lower the prices of those skins in events significantly that every player would be able to obtain them, stop converting their currencies and leave them untouched like pearls
Bring back the Event Skins store with unique skins divided into seasons

State number:
492/All

zinc glen Jun 6, 2024, 12:18 PM

#

———————————————————————————

🔼 5 🔽 1

Observation:
The daily stamina box drops are too fixed in their times, especially given time zone changes.

Consequence:
Reduces impact factor towards player quality of life.

Suggested Solution:
Enable one to set their own custom daily stamina box drop times and or allow one to collect them in bulk, at any one given time.

State Number:
All States

———————————————————————————

#

———————————————————————————

🔼 5 🔽 1

Observation:
The cost of the newly added hero capsules within the weekly deal store is too high.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Reduce the cost of the newly added hero capsules in the weekly deal store to something more realistic.

State Number:
All States

———————————————————————————

zinc mauve Jun 6, 2024, 3:32 PM

#

Observation: cluster of intel missions most of which we don’t need / do 

Consequence: impossible to claim rewards for intel missions we want (eg behemoth, plasma leakage)

Suggested solution: get rid of obsolete intel missions that states older than let’s say 6 months don’t do anyway or optimise rewards for those outdated missions so older states start doing it; improve UI so it’s possible to claim rewards for intel we actually need and do

Player : whereisnastia

State: 1093 and all older states

12 upvote & 1 down vote

fallow stag Jun 6, 2024, 3:55 PM

#

I have a brilliant idea 💡.

Observation:
Intel token's, when you are busy.

Consequence:
Would help player's who would miss out on the daily rewards

Suggestion solution:
Intel token would be used
" Pay " for the Daily Intel
The token would be in the Alliance Store and purchased with Alli credits
After activating
you would collect the daily rewards

All states

cursive chasm Jun 6, 2024, 4:44 PM

#

Observation
NEXUS TERRIBLE MATCHING YET AGAIN! We have been matched with a clan twice our battle power AGAIN! You are making 10 clans food for super spenders and insulting the majority of your player base. We have no chance to get level 7 city to complete Nexus tasks.

Consequence.
I am an SVIP1 but I am now stopping my spending on this game because developers are not listening to the huge amount of negative feedback this DREADFUL, overlong and unfair event received last time. We are not going to play and be food for the super rich. Shove your rubbish events where the sun doesn't shine.

Solution
FIX YOUR AWFUL MATCHING AND STOP INSULTING PEOPLE WITH GIVING ONLY THE ELITE SPENDERS A CHANCE TO WIN ANYTHING.

craggy ether Jun 6, 2024, 4:52 PM

#

Please remember to keep this channel only for feedback-reporting we use #📋︱feedback-discussion to discuss

alpine lintel Jun 6, 2024, 5:28 PM

#

Observation:

In the previous Nexus Struggle we got matched against alliances twice our power.
This time developers refused to take our feedbacks into consideration and the result of our matchmaking is opponents who are top 1 and top 2 in overall ranking (see screenshots attached)

Consequences:
Once again our alliance (same as many more - I am sure of it) will stand no chance of having a fair fight. As a result:
1 - members of our alliance will be unable to obtain merits to get higher in ranking and receive glory points in a fair way
2 - players will start sabotaging event completely
3 - more spenders will either slow down/stop donating or will quit the game.

Solution:
Re-start the event, fixing matchmaking algorithms (just as I suggested before). Also finally start hearing players, otherwise FunPlus team will face significant reduction in donations. People are not stupid and the point when "enough is enough" is closer than events designers think.

States: ALL

Screenshots:

Screenshot_2024-06-06-20-21-50-22_31adc454cb6341be574a8086eb6d9093.jpg

Screenshot_2024-06-06-20-22-14-84_31adc454cb6341be574a8086eb6d9093.jpg

subtle dagger Jun 6, 2024, 6:15 PM

#

NEXUS EVENT --> Players are unable to set specific or any partial number of wounded troops in hospital to be healed.

Consequence:
Players might not want to heal all the troops, but only enough troops to participate in the Nexus event.

If a player is being zeroed, players have to heal all the troops which uses a sizeable number of speedups instead.

Suggestion solution:
Allow players to heal specific or partial number of troops during Nexus event.

States:
All

Submitted on behalf of Anne Stezia.S165

subtle dagger Jun 6, 2024, 6:40 PM

#

TMNT EVENT --> Players were not allowed to exchange pizzas or any TMNT event items for additional gacha spin for more chances at resonating turtles hero fragments.

Consequence:
Players are unable to get enough turtles hero fragments to either unlock the turtle heroes or get it to a higher level.


Suggestion solution:
Allow players to exchange pizza for additional gacha spins tickets.

States:
All

Submitted on behalf of Anne Stezia.S165

uncut cliff Jun 6, 2024, 7:48 PM

#

Observation: The Horde ranking and reward page has been severely broken for a long time.

Consequence: It is difficult to read and has gotten increasingly frustrating. It makes it hard to see your points and ranking and the rewards earned.

Suggested Solution: Please fix the Horde event page.

State number: 1276. Probably all.

*Note: I'm playing on Android

elder sequoia Jun 6, 2024, 8:04 PM

#

Observation:
Once when we asked for pearls at Lucky Card you swapped them with biocaps, another time when we wanted biocaps back you removed the pearls and in their place replaced the biocaps, now again when we ask for pearls you wanna replace biocaps with them...😤

Consequence:

This is unfair, makes no sense and has no logic at all. If you get from us feedback about both biocaps and pearls also not being able to satisfy everyone it means there must be something wrong with you. By knowing that those 2 things have to be put under consideration after being asked for you'd better leave them there together. That way you gonna satisfy those who want pearls, those who want biocaps and those who want both at Lucky Card, without making all that unnecessary mess. There are many other things like speedups which could be removed and replaced (with pearls in this case), the speedups available there are old and not as usable as general speedups that can also be stacked easier and have a larger range of uses
If people ask for both pearls and biocaps to be available at Lucky Card then they must mean something by that and those both things must be important to them, none of our feedbacks were ever done without a reason and always had a important meaning behind, you treat our feedback as temporal and/or like we'd try to use random words honestly, not even thinking of all available to you options. If there is something to suit both sides possible to do then there should be a way to put this into one piece

Suggested solution:

Stop swapping pearls and biocaps with each other😡, they both are needed equally as much and to be fair it would be better if they both could be available at Lucky Card together
Finally start listening to our feedback the way we want it to be heard, not the way you think its best cause not everything you do seems right, otherwise there would be no negative feedback coming from us

State number:
492/All

covert sigil Jun 6, 2024, 8:33 PM

#

Observation:
Again with Nexus Struggle timetable is wrong - on friday 7.06 fight for lvl2 city collides with Fortress fight. Why didn't you changed times when nexus matches are. Why can't we choose our preffered time.

Consequence:
Again we must choose which event we will participate - this should not be a case.

Suggested Solution:
Change time of Nexus maches - so they don't collide with every week events (like FF, CC or SVS). Let us choose prefered time to fight (not 3 equal - let us choose 1- most prefered, 2- second & 3 - least wanted.) You could also add more timeslots.

State number
1093 but affects all

upbeat surge Jun 6, 2024, 9:01 PM

#

Observation:
In this state there are only 4 halfway active alliances, and the number of inactive players is increasing day by day as many leave this state.

Consequence:
This state is very boring and monotonous, more and more players stop playing actively. Many no longer take part in events because there is no longer any competition.

Suggestion solution:
Please plan this state for the next merger so that this state becomes more active Players again.

State:
1262

elder sequoia Jun 6, 2024, 9:22 PM

#

Observation:
Its hard to track progress towards collection levels, there's practically nothing to give us a clear idea as to how far or how close we are to the next level or certain fragment of a current level, yellow line itself isn't enough as its not exact but rather rough

Consequence:
It frustrates to not be able to see how you progress unless there's a yellow line which doesn't always move further or if it looks like full the level isn't always completed, so its not always enough to just depend on that line and it doesn't make the progress clear especially that the higher the level the more it requires and the longer it takes to see any progress on level's line

Suggested Solution:
Add points to the skins like 25 to a smaller/cheaper frame for example and put points progress under each level like 128/577 to make that tracking easier, which could also give idea how many points we may be missing to the next level and how many points each skin or decoration would give us, just like we had it at chief level where we could track progress of our chief levels

State number:
811/All

shadow plinth Jun 7, 2024, 12:20 AM

#

Observation: Troops did not heal between Nexus events.

Consequence:Will have to waste speedups to heal or not have troops.

Suggested solution: Heal all the troops or provide us with more event speedups.

silent plover Jun 7, 2024, 12:34 AM

#

Observation: I paid for that special subscription perk but didn't receive anything.
Consequences: missing out on all buffs and extra research slot .
Solution : would be nice if a developer look into it 🙂

eager raptor Jun 7, 2024, 12:35 AM

#

Observation: 
 Discrimination to Aussie/New Zealand/Asian players, times given to play events are not in any way fair

Consequence: our alliance will not be able to join KOTH or Nexus again! Times given are rubbish - having to pick times not in our daylight hours is unfair.
This game will loose whole alliances - looking for other games we can play together.

Suggested Solution: 
Give fair choices to play events or big spenders will go.
23 utc - 12 utc times to play.


State number
133

grizzled mantle Jun 7, 2024, 1:01 AM

#

Observation
Funplus gives the illusion of choice then ignores it for their own reasons. This may be because their matching algorithm is absolutely useless or it may be that their "favourites" play at a specific time and do not want to match them with each other.

If an alliance picks times for an event, koth, rr, anything, that is because they can play the event at that time. You giving them a different time means they skip or play at a disadvantage

Consequence
Your match ups look worse. People miss out on gameplay and milestones. Alliances that did select that time just walk over everyone else. You look like liars, again, which you're very good at and nobody trusts you, which should come as no surprise

Suggested solution
If an alliance does not select a time, do not match them into that time. It has been left out for the exact reason that people cannot play. If that means your specials all have to fight each other at their preferred time thats their problem.

queen nacelle Jun 7, 2024, 1:15 AM

#

Posted for @spring sun

Observation:
Our alliance has been given a Nexus fight time that we did not choose, nor were even offered when we registered.

Consequence:
We timed FF, bunkers, and other events around the 3 times we chose, all of which will now fall during the 1400 Nexus time.

Not only have our alliance members been impacted by less mining time and less mines, but now all the money they've spent on improvements to improve for this week's Nexus, players are now forced between playing Nexus, playing for FF & Bunkers, and/or losing the investment they made.

Suggested Solution:
Decide on Nexus struggle battle times BEFORE alliances get locked into FF & Bunker fights. You asked for our 3 preferred times, yet you gave us None of the times we chose. You should reimburse alliances and players for points, troops, prizes, etc that they will have to forgo because of the inconvenient time you've given alliances for their battles.

old vine Jun 7, 2024, 2:27 AM

#

Observation:
Who ever designed KOTH matching system clearly dropped on their head as an infant. 13 people registered and 32.5b power against 30 people and 70b power for other 2 alliances.

Consequence:
Well, we gonna be abused..

Solution:
Make it make sense...

rain coral Jun 7, 2024, 3:12 AM

#

Observation:
Stop putting 14utc time slot as default for most events because it only suits to Asian players. It's morning in USA, end of a workday in Europe, so people that actually go to work so they can buy your bundles are unable to play.

Consequence:
You make us avoid playing most events, making this game less and less interesting

Suggested solution:
Either change 14utc to 15-16utc or start giving alliances time slots at which are they actually most active.

delicate zinc Jun 7, 2024, 3:15 AM

#

Observation: 
 The matching in Nexus has been thrown completely our of any kind of equality.  The picture supplied doesn't show the whole story, as some of the lower alliances are severely lacking in member counts, but are making up for it by supplying larger players.  many of those alliances have 8 or more 1b+ players, to our 2.

Consequence: 
Exceedingly unbalanced Nexus matching, which leads to a poor experience for all involved.

Suggested Solution: 
Take the dev(s) responsible for the matching algorithm out behind the building, and put them out of everyone's misery by forcing their brains to explode by actually learning how to do proper math?

State number
All States

austere mantle Jun 7, 2024, 3:38 AM

#

Observation:
Once the new aircraft (FA-1 Specter) is upgraded fully there is no option to use the materials.

Consequence:
Unable to get points for state events (SvS prep and survival of the fittest)

Suggested solution:
Add the ability to convert the meterial to formation system/components parts and to the stealth aircraft module

State Number:
All

amber grail Jun 7, 2024, 5:16 AM

#

Observation:
Nexus mines are not accessible unless you occupied the City. This includes the safe zone.

Consequence:
Some time zones have more Nexus mining time than others due to earlier occupation time. Additionally, players need to stay in the World map to mine and can't earn Nexus points during the first day.

Suggested Solution:
Unlock mines for the safe zone from the start. No other alliance can go there, anyway.

State Number:
All, that have Nexus

main holly Jun 7, 2024, 6:54 AM

#

By dream catcher
Observation

Battle time in events

Consequences

Alliances do not get their priority time slots, resulting in not enough members to be online during live battle be it in nexus or any other pvp events.

Suggested solution
Change the system, allow alliances to select only one time slot! And based on that match it with other alliance with similar stats instead of bp. Pick stats on top15 in said alliance for matchmaking and if there are no opponent fill it up with bots so players can still play and enjoy the event

remote steppe Jun 7, 2024, 10:53 AM

#

Observation:
Developers feedback is rather pointless, their answers are vague and generic at best and no issues are addressed or given a plausible time table

Consequences:
The communication between the developers and the community is poor, which contributes greatly to players dissatisfaction, especially in light of recent bugs

Suggested solution:

Make sure developer feedback is comprehensive with the latest feedback from the community. Don't omit things just cause their uncomfortable
Feedback should be specific with timetable, vague answers don't help, just increase the lack of trust we as a community have in the studio
Stop using corporate language for feedback, it ain't a GAMPA slack channel here, use language that is decisive and clear
You lack follow up on critical matters, for example, you have expressed in the past that mining will not be an issue, cause nexus has some rewards to cover up. This is clearly not enough given Nexus rewards are about 5-10% overall boost, which isn't compared to a 90% nurf
Rewards issues - this is gone for 3 years now, no way anyone in their right mind need to "think about it" or review it. Last big update was when there was a big strike, stop lying. Same goes for "increase free rewards" this isn't helping

crystal canyon Jun 7, 2024, 10:55 AM

#

Posted on behalf of Ah

Observation:
There are not enough joining slots in rallies for bunker fights. 20 joining slots in an active alliance is not enough.

Consequences:
Lots of people miss out on first occupation rewards which is the only valuable crate for most players older states.

Suggested Solution:
Increase the limit to 50 players who can join bunkers rallies. or include healing/training speedups in bunker alliance crates.

State:
S110. All States

tight valley Jun 7, 2024, 11:29 AM

#

Observation:
Majorly unbalanced and unfair matching in events such as Nexus, RR etc. alliances being matched with over double, sometimes triple their BP. Stats disparity also a major issue. When full, triple rallies bounce off of a player holding a building, what is the point of continuing?

Consequence:
Alliances without huge spenders have absolutely no chance of having a remotely fair fight, or a chance to progress in events. Leading to players seeing no point in trying or quitting the game entirely.

Suggested Solution:
Alternative methods of matching to make the system fairer is essential unless FP want to keep losing players.

All that the majority of players and alliances want is a fair fight, one that is based on better matched stats. Giving everyone the chance to progress and enjoy a good battle. Not one that is so unbalanced in favour of spenders

State number
322, but majority of states affected

dusk crater Jun 7, 2024, 11:51 AM

#

Observation: Nexus during the weekend (they really lost their minds now)

Consequence: Likelyhood of clashing with Reservoir Raid and or King of the Hill

Suggested Solution: not doing it in the weekend

State: 763 but probably a whole lot more.

finite thunder Jun 7, 2024, 11:52 AM

#

This is really messed up devs force players to pick more times only to make matching easyer for devs but in events as migo during the week this is not acceptabele many gonne lose stage 2 of nexus badges this is not fair ad all and this needs to be fixed imidiatly devs cant do this this is not ok missing nexus bicause devs choosed a time we where forced to select and we cant play now ? Missing all badges in migo for stage 2 THIS IS NOT OK

Consequence: it destroy a fair migo since players cant play nexus what give a massive part of the badges and points in migo

Suggested solutionn: give everyone maxed rewards and close nexus and fix the damm matching dont force alliances to choose 3 times

craggy ether Jun 7, 2024, 12:08 PM

#

Please keep this channel only for feedback-reporting we use #📋︱feedback-discussion to discuss 5_Becca_Emote_Pray

quasi mural Jun 7, 2024, 12:29 PM

#

Observations.
Why do you pretend that PTR is relevant and used for it's actual use... to test.
It's great that content creators can have early access to make guided. It's great that players, or their friends can get to grips with new dynamics and help their alliance, but unwanted events are being released.
These same events are poorly tested due to lack of time.
Any fixes are poorly implemented or not at all, mainly due to a lack of tine and the overall quality of the game drops.

Consequences
Eventually, players will stop playing. Stop throwing large amounts of money towards a broken game

Suggested solution.
Utilise PTR properly.
Give enough time for feedback and bug reporting

ionic sage Jun 7, 2024, 12:51 PM

#

Observation: the game become hard for mid spenders and more harder for low spenders and f2p

Consequence: mid and low spenders feel like they will never catch up and for f2p they lost interest in game. a big number of players are angry for all the new feature.

Suggested Solution: let us buy bundles using biocaps

thick stratus Jun 7, 2024, 1:14 PM

#

Observation: Match making for Nexus is atrocious, twice now we get matched with people that we face after lvl 1 checkpoint against people at collector lvl 80+ & a big spender 🤬 don't you think we should have that type of alliance in the final battle not right at the beginning where you don't get to move past your first area? This is a joke.

Consequence: how is anyone ever supposed to get the "Migo" challenge of lvl 7 city or even the final Nexus building with junk matching? Players get discouraged and don't want to play the event because there's no way to advance to get to the higher Migo challenges due to the crap match making.

Suggested solution: Fix your crappy match making so other alliances can actually make it to the Migo challenges (level 7 city & the ending Nexus center) that are required for glory points and etc.

crimson hazel Jun 7, 2024, 1:59 PM

#

Observation:
Match-making for nexus:
To avoid the 14 UTC slot because many of our players have to work, we registered for 18/22/3 UTC. What happened in the end: We got 14 UTC!
Answer of devs/staff: There are not enough alliances with similiar strength that took same time slots... to make it more specific: our alliance has ~190 billion BP in sum, neighbour to the right has 262 billion BP, neighbour to the left has 98 billion BP.
Sorry but with this context i can't take this answer serious.
The time problematic happened obviously to more alliances than just us.

Consequence:
Pure frustration because players have no time to play. You cannot plan your day because time-slot system is a catstrophe in general and it gets worse. More players will think of quitting the game.

Suggested solution:
If there are not enough alliances in general, reduce the amount of participating alliances at nexus and reduce the amount of days for the whole event. Make sure that alliances get the times they want for events. If the balance between participating alliances is not given for an event... just let it be...
And if you have to face enemies you cant beat anyway... then please let it be at the time we want to play...

State: 698, relevant for all states

remote steppe Jun 7, 2024, 3:01 PM

#

Observation:
Nexus event is flawed to its core and cannot be salvaged
Consequences: player have to participate in a daily event they hate, the rewards are bad and very much based on luck. In addition that gives the Devs excuse to not fix the issue with Tundra materials.
Suggested solution:
Cancel the event, compensate adequately and read the feedback. If you think you can salvage it, fix it and launch next season

hidden ingot Jun 7, 2024, 6:07 PM

#

Observation:
This spam is unnecessary.

Consequence:
We are annoyed.

Suggestion Solution:
Get rid of it.

tysm

dire island Jun 7, 2024, 9:15 PM

#

Posted on behalf of Lil Bear

Observation: Big players/high spenders tend to walk through smaller players and is genuinely nothing smaller players can do.

Consequence: Smaller players get put off and leave as they just can't compete with the bigger players.

Solution: Incorporate a points range in which will only allow a player to hit settlements within a certain limit based upon the attacking players power.

rich kelp Jun 7, 2024, 9:50 PM

#

Observation:

Nexus has been a terribly implemented event like many others FP has introduced, to echo most of the prior feedback and things raised (and ignored) in PTR.

On another note however which I don't think has been mentioned before is the lack of infected for the alliance to "fight".

We currently find it hard to have enough level 6 fiends to get the best rewards for our daily 5 within nexus and we're not a massive alliance.

For bigger and much more active alliances this will be a larger issue, the same can be said for mines, normal infected and resources.

Consequence:

Players spend ages waiting for level 6 fiends to spawn and level 11 - 15 normal infected to get the best rewards, this can often result in some simply not being able to get them or having to wait a long time for one to spawn.

This adds more waiting time in an event which is already time consuming with its poor time frame implementation.

Solution:

One of two things:

Increase the spawn rates and quantity of the higher leveled fiends and normal infected.
Make it so that all fiends have the same level of rewards and that normal infected so as well, or Increase the reward grouping, I.e level 3 - 6 fiends give the same rewards and level 1 - 2 give the same, levels 8 - 15 infected give the same rewards and level 1 - 7 give the same.

fallow stag Jun 7, 2024, 9:50 PM

#

Observation:
Sadly Brand-new capsules are Too Limited

Consequence :
Leaves Characters needing a small amount of the " Correct capsules when you don't have any

Suggested solution:
Need to add
👉🏼 universal capsule Frags

State
All states

fervent lintel Jun 8, 2024, 12:30 AM

#

Observation:
The amount you could purchase of Supply Refresh Voucher reduced by 97%

Consequence:
I understand that 100 vouchers was a lot, especially since you can only send 4 trucks per day, but reducing from 100 to 3 is absurd. Mainly because you need at least 4 to guarantee an S truck.

Solution:
Increase the number of vouchers you can purchase per day to 10.

runic vault Jun 8, 2024, 9:01 AM

#

Observation: we were matched with 7 dead alliance’s in nexus

Consequence: nexus sucks

Solution: reduce the amount of Alliance’s in the match to 6-8. And improve matchmaking so only active alliances get selected.

toxic tangle Jun 8, 2024, 10:52 AM

#

Observation:
Lucky card - tickets

Consequence:
Lucky tickets got removed from daily task crates and with only crate in the lucky card event, players are struggling to complete at least one lucky card as it is hard based on how "Lucky" this event is.

Suggested Solution:
Bring back lucky tickets to daily tasks and also keep crate what gives tickets in the event, like this players will be able to complete at least one card. Stop taking good things away from players.

State number
All states

misty canyon Jun 8, 2024, 2:26 PM

#

Observation:
There are many similar feedback items posted each day. (e.g. Nexus issues)

Consequences:
Instead of one big piece of feedback with many upvotes, feedback is diluted. The same topic is spread amongst multiple posts, with each individual post attracting a small amount of feedback compared to one mega-topic.
Additionally, relevant other feedback items are drowned amongst a sea of very similar feedbacks, making them less likely to attract votes.
Overall, the quality and the essence of all the feedback is reduced.

Suggested Solution:
This is the tricky bit. It is, I expect, difficult to moderate the feedback channel. Ideally, people need to read the whole channel to find similar feedback items and upvote those. This doesn't happen for a couple of reasons. First being that people are lazy and second being that each person feels that their feedback is unique and deserves its own thread, even when it may be broadly similar to the last piece of feedback on the same subject.

Potentially one way would be to have an extra channel in feedback. People would still post their feedback into #feedback-reporting, but voting does not happen there. Instead, the feedback is consolidated by the mods into another channel "feedback-voting", for example, where voting takes place.

Similar topics can then be combined into mega-topics that attract all the feedback for that general issue. Topics that don't already have a similar feedback item become a new thread. This channel could be updated every day/12 hours/minute/whatever mods have time for based on -reporting and the thread in -reporting is then deleted. There could even be a tagline for each post such as "Suggested by: " that is a list of names of people who put the original item into -reporting. Each month, or however often feedback is gathered by the devs, the -voting channel can be cleared down/archived.

That's one possible way to improve things in my view. I'm sure there are others. Good luck mods.

toxic tangle Jun 8, 2024, 3:05 PM

#

Observation:
Broadcasting office

Consequence:
There is no way to prevent this building from taking us on site against our will. We cant hide it and its hard to avoid it same as moving it as it keeps on forcing us to go on site. Its very hard mainly when we tap on it during important events and we are taken out of game by force and while we are not in game we may end up for example zeroed or lose fight, time for rally, etc.

Suggested Solution:
Allow us to hide Broadcasting office, make it so it will not take us on site just by clicking on it.

State number
All states

formal bramble Jun 8, 2024, 3:41 PM

#

Please use the #📋︱feedback-discussion chat to discuss. Use this channel to create a feedback report. You can find how to do it correctly here #📋︱feedback-how-to message

wanton peak Jun 8, 2024, 8:57 PM

#

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫: mknbewitched

𝐎𝐛𝐬𝐞𝐫𝐯𝐚𝐭𝐢𝐨𝐧: certain words that are not at all offensive or violating terms of use of sos gets censored automatically in state chat and migo chat

𝐂𝐨𝐧𝐬𝐞𝐪𝐮𝐞𝐧𝐜𝐞: many players gets wrongly reported by others to customer support for this and suffer unnecessary muting from CS due to this also several words from languages like russian arabic persian translation makes chat looks violating but it actually doesn’t which annoys players a lot as they can’t talk normally in state chat due to censorship and risking mute

𝐒𝐮𝐠𝐠𝐞𝐬𝐭𝐞𝐝 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧: to update in game translation & censoring as well as review and allow words that are not offensive or violating terms of use making chat more enjoyable for everyone.

𝐒𝐭𝐚𝐭𝐞: All

toxic tangle Jun 8, 2024, 9:47 PM

#

Observation:
Feeding frenzy

Consequence:
There is no way to win this event as F2P

Suggested Solution:
Change it so players can actually win this event at least once without spending.

State number
All states

toxic tangle Jun 8, 2024, 10:27 PM

#

Observation:
Alliance crate - gifts

Consequence:
Claim all button appears only if theres around 40 crates and theres limited period of time to claim it and to simply just click on every single one is annoying.

Suggested Solution:
Let button claim all be in gifts always and not just when we hit 40 packs.

State number
All states

brittle sparrow Jun 8, 2024, 11:53 PM

#

Observation: In many older states regular CC has become boring and routine and really just a heal festival for the alliance holding captial because of tower damage.

Consequences: boring, repetitive with little activity.

Suggestion: Change up the mechanics of the towers for regular CC. Make the towers not fire unless there is an active rally or maybe if there is not a rally, make the tower defenders also take damage. Just something to encourage more active participation instead of sitting in a tower getting points while causing healing for others.

polar plover Jun 9, 2024, 4:46 AM

#

Observation :
Game already requires many long hours of gameplay. Tempest arms bidding resetting to 20 minutes when the time remaining is 10 minutes or less. This just adds an extremely long amount of time spent waiting and bidding back and fourth bidding until someone falls asleep 🤣

Consequence:
Players often lose patience or fall asleep waiting for the other player to bid just seconds before the item expires. Often resulting of hours wasted trying to get the gear you want.

Suggested solution :
Everytime someone bids on the item, when the time is below 5 minutes, reset the time to 5 minutes instead of the current 20.

vital pagoda Jun 9, 2024, 8:15 AM

#

Observation:
The Lucky Slots event recycles the coins

Consequence:
This makes frustrations to those who may forget to use their coins in time

Suggested Solution:
Allow coins to carry between Lucky Slots events,to make sure that the players do not lose their coins if they forget to use them before the event ends

State number:
All

steel saffron Jun 9, 2024, 9:50 AM

#

Observation
Troops rescued from doing Intel in nexus cannot be upgraded.

Consequence
Loss of troops as not available when returning to hive.

Suggested solution
Allow troops to be transferred to hive settlement so we can upgrade and not lose.

State number
All

pliant shore Jun 9, 2024, 9:54 AM

#

Observation:
SVIP isn’t very special. It forces you to buy packs to keep it activated

Consequence:
I do not want to buy packs just to keep it active.

Suggested Solution:
Give us the option to use biocaps.

State number:
All

storm schooner Jun 9, 2024, 1:23 PM

#

Posted on behalf of ༺Ö༻

Observation:
Since hero styles got implemented into the game, its getting even harder for Rallyleaders to figure out which marches are the best to send in each situation. The auto select mechanic of just take the Heros with highest BP is outdated.

Consequences:
Players need to focus more on switching heros/ tempest / resonate and unresonate, than on the fight itself. That leads into frustration when researching and a bunch of notes are required to successful run rallys.

Solution:
Add Hero style icons on the Hero´s when you select your march & also in the battlereports. Add a Herostyle button that can be toggled on/off so that the game automaticly choose the 3 highest BP Berserker for example.

State number:
All

rain coral Jun 9, 2024, 2:23 PM

#

Observation:
14UTC time slot for all events is being favoured for too much. We are already used to 14utc every time we pick times for KOTH/RR, now Nexus is also at 14UTC even though we never picked that time slot.

Consequence:
There are lots of players that are struggling to play events scheduled for that time slot. It's best suited for Asian players(and some USA/EU players). Stop discriminating rest of the world.

Suggested Solution:
Rework your matchmaking. Replace 14UTC time slot with 15-16UTC at least. We all have our RL duties, sometimes it's impossible to play because of those.

State number:
All

marble flume Jun 9, 2024, 3:43 PM

#

Observation: 
 [Matching for all events is absolutely terrible! Huge whale alliances with maximum participation are put against F2P / low spenders, with not even the minimal advantage of numbers.]

Consequence: 
[As per the new normal for this game, F2P, low and mid spenders are nothing more than the whale's entertainment to be bullied. This takes 》ALL《 the fun out of the game leading to people quitting or becoming unwilling to participate in these events.]

Suggested Solution: 
[HMMMM.... MAYBE FIX YOUR MATCHING! It has been brought up so many times, I have lost count! It is unfair, and you know it. Stop encouraging bullying of players. Either make the matching better, or you will lose more players. Match the whales against whales, let them have the excitement of a real challenge. Let those lower in the gaming world have a fighting chance to actually enjoy the game again. I am so close to quitting because of this, as are others in my alliance. Many of us have quit our spending because there is no point! So, congratulations, by not fixing the matching, you lost money. BRAVO! I guess we should thank you for making it easier to quit.]

State number
[1078, but all states]```

final hearth Jun 9, 2024, 5:13 PM

#

Observation: Matching in KOTH is unfair. Alliance that are registering 13+ players are getting matched with alliances that have only 5 or 6 players registered. Consequence: The smaller alliance becomes discouraged and does not want to play KOTH anymore because their are too many people in the opposing alliance for the smaller alliance to fairly compete in the event. Suggested Solution: Match alliances based on the number of players registered and their BP. Not based off of the raid score of their marches. Not everyone's raid score for all of their marches are equal and one player can unfairly skew the score and match an alliance with a really strong alliance that a smaller alliance would have no hope of winning against. This would keep the morale of players more interested in events. Not just KOTH, but RR, MM, Nexus, etc. State number [186, but all states]

subtle dagger Jun 9, 2024, 6:53 PM

#

Observation: 
Currently, only own alliance trucks for Doomsday Express cannot be attacked. Trucks from own states cannot be attacked.

Consequences:
States may have an agreement not to attack each other, which may include trucks from own state.

Suggested Solution:
Extend to not allow Trucks from own states to be attacked.

State:
All

Posted for missx1888

simple robin Jun 9, 2024, 9:10 PM

#

Observation:
Fix the matching system in the events

Consequences:
We get matched with full teams, with whales also while we don't have any. That's not fun at all and our teams have stopped playing the events due to that reason ( for example Koth,RR)

Suggest Sulution :
Improve the matching system!

State Number:
All

#

Observation:
Improve the rewards in all the events, based on the state age

Consequences:
All the old states have for example in showdown, rewards that don't even worth the participation since they can only use the speedups from there if you have gen18 and showdown gives you gen7 frags there

Suggested Solution:
Improve the rewards based on the state age.
For example gen18 could have gen18's frags there, aircraft,helicopter/aircraft,carrier, behemoth I & II and etc, plasma cores and polymer plasma.

State Number:
182 and ALL

#

Observation:
Add more and different timeslots as an option for the events

Consequences:
Many players from all around the world ,they work during event times.( Especially when they get a bad matching system and they didn't get matched for the time that they were hoping to play)

:Suggested Solution:**
Add more timeslots for the R4s/r5 of all the alliances to choose from.And please stop matching them to play events during their last option.

State Number:
182 and ALL

#

Observation:
Add more emojis to the game and some free animated stickers for everyone to use

Consequences
Bring more emojis and free stickers so we can express ourselves.

Suggested Solution'
Bring more emojis and free stickers .

State number:
All

dire wasp Jun 9, 2024, 10:30 PM

#

Observation:
There is a consistent issue with buildings assigned for food in KOTH. This has been going on for quite a while now, causing players to run out of food on a continuous basis. First, at times assigning yourself a building often results in data error. Auto assign does not work, we have stopped using it but it still clears the players names even just standing in building.

Consequence

Alliances are not able to have a bug free event. This is critical for closely matched alliances. No food means inability to perform basic functions such as revive, march etc

Suggestion solution:

Fix it please

State number
670/ALL

severe sundial Jun 10, 2024, 8:03 AM

#

Observation:
Level 9 gems require about 1.18million crystals to craft if you wish to make all lv 9 for your troops. Using the blissful bags calculation, which is 600 crystals per 50$, this amounts to about $98,333 USD to craft all necessary lv 9 crystals. This is by far the most expensive single feature we have received in this game and it is frankly awesome. I am seriously amazed at what the developers have concocted and I have to say this is one of their most ostentatious displays. The top 5 people in the entire game will burn this amount of money needed and many others will spend tens of thousands of dollars trying to reach that point for an extra 100% health/leth and 200% attack/defense.

Consequence
Only a few of the strongest and richest players in the game will have these gems and they will look so cool and probably have many people admiring them and telling them how awesome they are. Also, FP makes a ton of money in the meantime.
Suggestion solution:
The cash flow is not enough. I suggest to add in lv 10 gems as well just to elevate the prestige of getting to this monumental achievement. And perhaps after equipping full Level 10 crystals they can unlock gen 3 tempest. That would be awesome for the FP community for sure.

State number
All states

fallow stag Jun 10, 2024, 12:08 PM

#

Observation:
The Intel screen needs updating ASAP,
Press Intel
Press go
Press Attack
Press March
Repeat this Around 25x A Day
🤦🏼‍♂️.

Consequence
Intel Takes too Way to long to complete

Suggestion:
Remove the Go, and Attack, This would save " 50 " screen PRESS'S. a DAY 😲😲
Plus able to do Intel much quicker...

Location All states

remote steppe Jun 10, 2024, 12:17 PM

#

Observation: doomsday trucks still shows alliance member's trucks

Consequences: wasting refreshing attempts and getting trucks I cant attack

Suggested solution:
Remove friendly trucks from optional raid screen

State: all (but mine is 457)

dusky beacon Jun 10, 2024, 12:37 PM

#

Observation:
The Intel screen needs updating ASAP,
Press Intel
Press go
Press Attack
Press March
Repeat this Around 25x A Day
🤦🏼‍♂️.

Consequence
Intel Takes too Way to long to complete

Suggestion:
Replace existing buttons with ATTACK & CLAIM ALL (auto refill stamina from crate if not enough)
With 1 click Intel is done 😲 RainbowCat

Location All states

copper jewel Jun 10, 2024, 2:10 PM

#

Observation:
Some alliance members can't garrison or besiege Checkpoint lvl 1 in Nexus. No buttons except "info".

Consequence:
Can't participate and earn points/rewards. A little, just a little, frustrated.

Feedback Report

Observation:
Players have expressed a desire for the ability to reset the Behemoth skill tree. Currently, mistakes made while setting up the skill tree are permanent, and many players make errors in their initial setup due to a lack of understanding.

Consequences:

Permanent mistakes in the skill tree setup lead to player frustration.
Players who make errors early on are at a disadvantage and may feel discouraged.
The inability to reset the skill tree affects long-term engagement and enjoyment of the game.

Solution:

Implement a system that allows players to reset their Behemoth skill tree.
Offer a free reset option with a cooldown period of three months to balance fairness and flexibility.
Introduce "Green Biobatteries" that can be used for resets. These biobatteries should:
- Not earn points in events.
- Be consumed first upon upgrade.

This design would provide players with the ability to correct mistakes without disrupting game balance.

State number: All states

jaunty mica Jun 11, 2024, 12:50 AM

#

Observation: P15 - it's coming,that means we need crazy amounts of plasma and polymerized plasma to upgrade,it's hard to get good amount of this without specific events what have pearl shop for example.

Consequence: Player's are frustrated because this will be delay the faster development of F2P players and there will be an even greater gap between the plasma level of F2P players and P2W players

Suggested Solution: increase the amount of plasma that can be obtained, for example, in Intel + increase the possibility of burning plasma in the furnace , without increasing the need for a larger amount of plasma that we need to use to extract the polymerized material

State all

median dragon Jun 11, 2024, 2:14 AM

#

Observation: 2 UTC heist is not working - get "data out of sync" error message when trying to attack mine or infected

Consequence: Lost of heist rewards and MIGO points

Suggested solution: compensate with adequate heist rewards and/or MIGO coin to complete task

State: 865

solar fog Jun 11, 2024, 2:16 AM

#

This channel is for reporting feedback, please keep discussion in #📋︱feedback-discussion

#

Please use the appropriate format seen here #📋︱feedback-reporting message

torpid kite Jun 11, 2024, 10:11 AM

#

Observation
Agreeing the daily intel takes to long and is such a mudane task but I need to add on the intel screen itself can be frustrating because the icons can be clustered and most people do not do the explorer intel to waste stamina for useless rewards so claiming rewards behind it can take multiple tries or even force you to do unwanted intel .
If you are unlucky and intel croses cap intel can take from 8 to 15 minutes

Consequences
Players are very bored and frustrated, intel takes much longer than it has to be espicially with the other events.
The worst thing is when you are in a hurry or having an overwhelming day to do something needed like intel and you set your marches out 2 marches are fast being a few seconds while the other intel marches are almost 2 minutes or more.

Solutions
.Claim all rewards button added on the rader
.let all intel become fast fixed marches of 10 seconds
.let exploration intrl missions be auto completed in 1 click , just click the icon and have the option to auto complete

States
All

amber grail Jun 11, 2024, 11:44 AM

#

Observation:
Alliance store offers a daily Sarge Fragment for free. It's nice to get free stuff but except for the very start no one needs Sarge frags.

Consequence:
People don't even click on it anymore - it turned into a useless function.
And those who click on it collect unuseable Sarge frags on mass in their backpack.

Suggested Solution:

When a new Hero Gen is released, exchange the Sarge frag for a hero's frag/capsule that's only 1-2Gen behind.
Allow Sarge Frags to be converted into legendary frags, with a 20:1 ratio -> or to hero potions/capsules for later states.

State Number:
All

amber grail Jun 11, 2024, 12:24 PM

#

Reporting for Tinarc:

Observation:
R4/5 have to scroll around a lot to give out Bunker rewards when not all people need everything.

Consequence:
It consumes time and makes people want to just give those listed on the top everything.

Suggested Solution:
Add a search function in reward distribution menus to be able to search for certain members quickly.

State Number:
1273, All

mental hound Jun 11, 2024, 2:29 PM

#

Observation:
There is a delay upon being able to rally and solo, and then, a glitch where you have to restart to be able to hit a building in Nexus.

Consequence:
People are getting tired of showing up to events that do not work.

Suggested Solution:
Remove Nexus and compensate players accordingly

State:
All

amber grail Jun 11, 2024, 2:31 PM

#

Observation:
Azurtane Heist and Nexus Struggle are both needed for migo yet cannot be played simultaneously.

Consequence:
Players are inconvenienced by having to leave Nexus to join Azurtane and being unable to return until everything is over.

Suggested Solution:
Allow players to stay in Nexus whilst going into Azurtane Heist.

State:
All that have Nexus

solar fog Jun 11, 2024, 2:35 PM

#

Please follow the proper feedback reporting layout seen here #📋︱feedback-reporting message

cursive chasm Jun 11, 2024, 3:01 PM

#

Observation

Nexus. Unfair, bugged, overlong and just a terrible event. Some people couldn't move, some couldn't join a rally (see below screenshot), some can't make the time that we didn't select, and the super clan in it are just easily destroying everyone, making it a total no contest. These complaints were made the first time and whilst there are not as many bugs, the whole thing is a disgrace.

Consequence

People quitting, fed up of Nexus and simply no desire to play.

Solution

So much needs doing, like fixing event length/matching, timings, the bugs to Besiege/ garrison/join rallies/ moving. Just cancel Nexus, simple.

EraZor 216

nocturne crystal Jun 11, 2024, 3:02 PM

#

Observation: Nexus struggle just selects early time we picked 3 out of 5 options. Not a preferred time for alliance.

Consequences: most alliance don't have people show up.

Suggest solutions: limit time 2 out of 5. Or add preferred times like other events.

State: All

rain coral Jun 11, 2024, 3:42 PM

#

Observation: Nexus struggle gameplay was poorly made, making most fights end in first half of the event.

Consequences: Players who log in later during the event are facing already finished day and they can only do daily intel to get some points. People lose interest in this event, and with such frustrations they lose will to play the game as a whole.

Suggest solutions: Cut the event in half somehow, with some buildings opening later like tanks and supply centers in RR.

State: 954

heavy radish Jun 11, 2024, 4:24 PM

#

Observation:
Nexus matchmaking is grossly unfair - worse even than KotH and RR

Consequence:
Alliances that are small in number and / or BP are being matched with alliances that outnumber them 3-4-5:1 with BP that is also 4 times greater which results in each player in the smaller alliance losing ALL of their troops in one or two direct hits to their settlement

Suggested Solution:
Improve the matchmaking to similar alliance numbers / BP so smaller alliances can still get the required migo points/ badges, or can the nexus event altogether (because also being forced to play for required points at a time your alliance didn’t pick is grossly unfair too)

State number
ALL STATES

weary sedge Jun 11, 2024, 6:51 PM

#

Observation: 
Some States get the same Skins in the Skin Store every month, even after refreshing. 

Consequence: 
This is annoying for the Players. Also Skins are needed to Complete Collections and skins in the Skin Store could actually help free to play Players to complete Collections. With the same Skins everytime this option is not possible. 

Suggested Solution: 
Please add different Skins everytime the Store gets refreshed, so everyone (including free to play Players) have the chance to complete Collections. 

State number
42 & all other States thats happening in

halcyon lake Jun 11, 2024, 6:57 PM

#

Observation

Awful event period.

700
State difference seems totally normal

Solution

Fix matching

simple robin Jun 11, 2024, 7:27 PM

#

Posting for a player

Observation:
The whole reason gen 7 is added to the store, is to give players some way to get capsules for these heroes because of Troll squad. Players have no way to finish this and it’s forever a gap between those that managed to max it when it was at that generation.

Consequences:
By removing it, it will upset players that asked for it so they can slowly upgrade Troll Squad again.No. I am in a state with gen18. I never spent on gen7 heroes and after trying to upgrade the heroes, there was not enough frags/capsules to move over to troll squad. Without spending, NO chance.
Meaning there are loads of us that need gen7 capsules to go back and finish. Thousands of us.
And the fact that gen7 became capsules, the ‘fragments’ are useless. We need capsules. Don’t want it removed or changed.
It’s an opportunity to increase March/rally capacity and get +30% defence / attack for each troop type. It makes a big difference.
So. If they remove it, there will be more requests to add gen7 in. Now we can get gen7 capsules for troll squad.

Suggested Solution:
Don't remove the gen7 capsules.
Just give us many options to choose the gen of capsules that we need so everyone can be happy.

State number:
ALL

elder sequoia Jun 11, 2024, 8:59 PM

#

Observation:

There's unfair matchmaking at Nexus, again. We were matched with alliance about 3 times as strong as ours, where good majority are P13s against which we had no chance even with our strongest available RL
Some players are neither able to garrison buildings or besige them while others can do both

Consequence:

Players aren't equalised, one alliance overtakes another and benefits that way. Players at other alliance lose chance to get points, end up losing buildings and face defeat when rallying
Those who are stuck lacking the ability to either garrison or besige a building can't get fair points as they are missing out and losing them, they're litterally paused or frozen here. Its unfair that some alliance members get more points than others while focusing on particular building
Its a waste of time trying to be there when you can do nothing, it frustrates while trying to work hard as a team and lose each time

Suggested Solution:

Fix the matchmaking, match alliances of similar BP to make it more balanced, give each participating alliance equal chance to occupy buildings during all days
Fix the issue where not all players within the alliance are able to garrison and/or besige the buildings. Everyone participating should have the same stuff available to them
Either fix this event properly and make it fair for all in one go, or otherwise completly remove it once and forever replacing it with either MM (finally fixed) or AD, and give everyone a fair compensation from top ranks for all the frustration, waste of time and unfair matches that we have to face because you're unable to complete your job properly as asked for and we continously get the same results

State number:
492/All

solar fog Jun 11, 2024, 9:48 PM

#

Please follow the proper feedback reporting format. Thank you!

velvet totem Jun 11, 2024, 10:18 PM

#

Please follow the format for feedback reporting as seen here #📋︱feedback-how-to

#

There is a layout that is set out for us to follow when submitting feedback so please kindly use the format in #📋︱feedback-how-to

unkempt jolt Jun 11, 2024, 11:26 PM

#

Observation:
Cost of construction migo buildings is too high, while mines outputs and conversion rate is too little. which lead it to impossible to achieve max buildings even for spenders if they are not in the super strong alliance, as output from starting 4 villages, lvl2 citi and lvl1 checkpoint, and output from zombies, is not enough to compensate for decreased more than 10 times mines output.

Consequence:
People will leave this game.

Suggested Solution:
Increase output in mines by at least 20 times, and send compensation for all days with decreased gathering speed, return alliance mine and send compensation for all days in this season of not being able to gather it.

State number
All states

forest agate Jun 12, 2024, 2:22 AM

#

Observation:
Conversion rate for coal processing is low.

Consequence:
Unable to complete Tundra Exploration Center and get migo points/rewards.

Suggested Solution:
Increase the conversion rate for coals.
Give us alliance mine.
Let us collect mine in state side and nexus struggle side.

empty vapor Jun 12, 2024, 4:19 AM

#

Observation:
Nexus have no goals instead of burning people.

Consequence:
Players would focus on burning and depleting troops instead of reach goal as a team like in Alliance Duel or Mining Mayhem.

For an event to be good , we need an event that we could be a team and try to achieved goals. In nexus people know they need to burn people in order to get a better rewards and not to win the nexus as a whole.

Suggested Solution:
Try to build mechanism like Mining Mayhem , MM have a potential to be a good event , its just that the matchmaking is bad back then.

Points system need to be revised in order to make it more fun to play as a team.

Small players in our alliance doesnt get involved at all in nexus cause they cant do anything.

Nexus is a bad event if devs doesnt changed its goals.

twin iris Jun 12, 2024, 4:22 AM

#

Obervation:
Collab heroes story mode challenges are big chore. One has to grind through 60 nodes to get few dozens of free frags.

Consequence:
A lot of game time is wasted and since 3 heroes + 2 Skills make the player OP, combat is not even enjoyable.

Suggested Solution:
Give Plunder option after 5/10 nodes.

pliant shore Jun 12, 2024, 6:59 AM

#

Observation: 
I looked at every alliance in every 'start point' in the nexus event. It seemed that it started from one alliance at 95 billion BP and then gradually went up until there was one alliance that out powered everyone!!! 

Consequence: 
One alliance wins all!! The rest can just enter to lose troops and hope for some points. It’s completely unfair and off kilter!!! It seems a total waste of time to enter such a pointless event when there’ll always be one powerhouse alliance taking gold all the time!!! There’s no fun or fight! 

Suggested Solution: 
Just sort out this so called matchmaking system you have because it’s clearly not going of alliance BP or raid score. Sort it out!! 

State number
88 plus All states

sly cypress Jun 12, 2024, 10:48 AM

#

Observation:

Very few or very limited number of level 8 and Level 9 crystal mines

We had a very few or very limited number of level 8 and Level 9 crystal mines for the whole state (which is less than 20 only) versus the quantity of active players that mining crystals.

Consequence:

Since high level mines are limited and more players can get higher crystal mines because of MIGO, the players start fighting or stealing over crystal mines which makes many players feel very uncomfortable and frustrated.

Suggested Solution:

Immediately Add more Level 8 and Level 9 crystal mines so many active players can collect crystal mines!

State number:

State 1261 and across the states with current MIGO that has crystal mines mission.

thorn storm Jun 12, 2024, 11:06 AM

#

Observation:
Devs didn't release alliance mines and 99% of players will not even reach 40th level of boiler building. 39th level of boiler requires 5130 COAL so i need 2 days to reach level now, and later it will be even 3... Simple calculation shows that even with weekly pass and max slots with 9th level we can only gather... 3330 coal per day (693.76 x 24 = 16650,24 / 5)

Consequences:
Most of F2P players stopped gathering as there is no chance to upgrade buildings during MIGO which ends in 30 days. Even people who spends will be only able to reach max boiler IF gathering 8 x 9 lvl of coal everyday + make MAYBE 100-120 limestone RIGHT BEFORE end of the event. There will be no chance to gather crystals...

Suggested Solution:
Immediately add alliance mines to let people get any rewards during MIGO event.

State number:
All states.

formal bramble Jun 12, 2024, 11:44 AM

#

Please use the #📋︱feedback-discussion chat to discuss. Use this channel to create a feedback report. You can find how to do it correctly here #📋︱feedback-how-to message

fallow stag Jun 12, 2024, 11:54 AM

#

Observation:
During Maintenance player's miss out on Stamina drops and Intel's, when they would naturally be online

Consequence:
Player's Miss out on extra events ( Rallies, the 5x Crystal splinter's, Troop Drills)

Suggested Solution:
relocate or place a stack/s of stamina in the first daily Task Claim crates or in the daily Alliance store as a one day " Extra claim"

State number
All states.

amber grail Jun 12, 2024, 1:19 PM

#

Observation:
HQs - without any skin - looked slightly different when levelling up until P9. Now it always looks the same.

Consequence:
Players can't judge the level of HQ by the building (without skin) alone.
It takes the Joy of looking at slightly varied buildings and possibly even choosing to not use a skin for once.

Suggested Solution:

Allow HQs to look different for every or at least every second level.
P14/15 is coming and will require a lot of effort -> allow people to show off having it by displaying a new style of HQ.

State number:
All States

shadow plinth Jun 12, 2024, 1:38 PM

#

Observation :
Despite players reporting and inquiring via email, the CS has been slow to reply, and in some cases, no reply at all has occurred.

Consequence :
Players feel ignored, feel that CS and management are totally indifferent to their problems, and are in disbelief that replies are slow or not at all.

Suggested Solution :
The CS should provide some form of immediate primary response, and a proper final response on the solution and player input.
CS and management should show sincerity to these valuable people, the players, and make sure that their basic stance of responding properly is correct.

solar fog Jun 12, 2024, 2:19 PM

#

Please use the proper format when submitting feed back as seen here #📋︱feedback-how-to message Thank you.

hearty jacinth Jun 12, 2024, 2:53 PM

#

Submitted for eqvilibrium
Observation
Why have they cut the produce from mines? To upgrade the boiler now takes 2 day per 1 upgrade. They cut dino attempts too and they even cut the Lucky Cards daily rewards.

Consequence
The developers are ruining things, making it more difficult to upgrade the Migo buiIldings. Or get rewards from other events.

Suggested solution
Put these back to the way they were. Make it easier to collect from mines and make the requirements to upgrade the Migo buildings easier. Increase dino attempts, and improve the Lucky Cards rewards. Increase the number of potions you can buy in the store

frail flame Jun 12, 2024, 2:56 PM

#

Observation – I currently have 540 Lauras Vouchers and have been unable to use them as value vouchers which essentially are the same thing. I suspect that other players such as myself try to decide when to use these; however, none of us can and many of these players, like myself either used real money or biocaps and now have them sitting in their inventory as useless space

Consequences: players could get frustrated and leave the game since they are not of any use.

Suggestions: convert these to the new form of currency for the event as value vouchers and let the player determine how to use.

State: 759 / all states

strong forge Jun 12, 2024, 3:04 PM

#

Observation:
STOP Nexus. Matchmaking is a joke! Only whales in there.
Consequence:
Can't participate and earn points/rewards. A little, just a little, frustrated.

Suggested Solution:

Revert the recent hero changes back to how they were previously or many (including myself) will no longer see any reason to upgrade their accounts further unless they are the main rally leaders of their alliances.

State number : 353

plucky grove Jun 13, 2024, 12:27 AM

#

Observation:
Forcing a slow change to the "new" graphics, with no thought or concern about those of us who tried it when they first offered it and didn't like it then. It is not intuitive or easy to use -- only pretty and not very pretty at that,.

Consequence:
Forced to play the game on graphics that are not truly fine tuned for playing the game.

Suggested solution:
Go back to the old graphics in all aspects of the game and, for those who like the "new" graphics, let them select it in the game settings like before.

State 878.

plucky grove Jun 13, 2024, 12:48 AM

#

Observation:
Nexus event matching is a joke. We have alliances whose BP range from 59.61 Billion to 186.99 Billion. Smaller alliances stand absolutely no chance and the game is not fun for those. In our current Nexus Event, there are 2 major alliances who have taken all but 3 control points and all of the level 5 cities.

Consequences:
Small alliances are bullied by the whale alliances and have no chance to even come close to taking and holding their own CP 1, a level 5 city or the CP2. They can never score well enough to get any decent rewards. These kinds of match ups will soon have smaller alliances not even bothering to play,

Suggested solution:
Rework the algorithm so the playing field is more balanced and even. Make it a game more based on strategy than strength. This way, bullies can play bullies and smaller alliances can actually compete.

State: 878 (probably most states).

dusk jay Jun 13, 2024, 2:54 AM

#

Observation

Pinball mini event for Dragon festival is unsatisfactory in terms of rewards, store, and allotment of daily chances.

Consequence

Players are less likely to do the event and enjoy features if the event does not offer incentive aside from one daily chance free, low yield of rewards for using chances, and an expensive store.

Solution

Award 1-3 pinballs in the accompanying Bounty daily tasks, for things such as troop training or infected kills.
Improve the yield of rewards per chance
Reduce the cost of store items for more purchase power among players

State

180/any

vital pagoda Jun 13, 2024, 5:38 AM

#

Observation:
The TMNT event is ending in 2 days , and many players haven't been able to get a turtle hero

Consequence:
Not everyone especially new players in new states , had a chance to get them this makes players feel disappointed

Suggested Solution:
provide a gift code that includes a turtle hero and some additional items that could enhance the gaming progress ,This would make players more satisfied

State number:
ALL

vital blade Jun 13, 2024, 6:14 AM

#

Observation: 
 Ranking skills up for Gen 7 plus heroes is painfully slow if you want to choose a specific token to rank up with. Ill use the example of wishing to rank the skill up with completion potions for a throw down task. If I have generic hero tokens in my inventory those are auto selected but since id like to save them, I have to click 700 times or hold the completion potion button for around 5 minutes to rank the skill up.

Consequence: 
Very slow and irritating to rank skills up using a preferred item.

Suggested Solution: 
Click the item you want and have a slider pop up choosing how many to use.

State number
Any state using completion potions/capsules

late sequoia Jun 13, 2024, 6:53 AM

#

Observation

Hope this time feedback will go through.
Dear Devs. You’ve pushed a lot of events lately where f2p can’t get literally anything without spendings. There were a lot of feedbacks and I guess ignored.
After the last operation festival you’ve restarted pearls store without any event where we could get pearls without spendings (except free 50 but It doesn’t help as well as 3 free keys on blissful bags, just a sand in eyes). And now again: this dragon event without any decent ways to obtain pearls. Again only bundles and pinball with it useless 1 free ball.
The only way to get smth again - spendings. It is already a motto for you I guess, sorry but I don’t have other comments.

Consequence

What consequences there could be? As always frustration and getting tired from all new events: Nexus with matchmaking, all events lately require money, a huge amount of events. From this your position I see and hear only negative consequences as people leaving. Non stop.

Solution

Wake up. Show us you hear us and look at the reality. Increasing bundles event while there are people decreasing won’t help you at all. And pushing events. And treating whales.
Give us decent ways to have pearls except bundles. Stop giving us this 1 free attempt/3 blissful key just to show that you are thinking about f2p. Bs.
You did it before so you need just return the ways we could to buy smth in pearls store without bundles. You’ve said you are thinking about ways to make the gap less but each your action says the opposite. At least return to us pearls. Thank you

State

All

tardy breach Jun 13, 2024, 9:08 AM

#

Observation
The Pinball machine in game has no flippers and therefore there is no way to ensure the consistency in playing a Pinball Machine Event.

Consequence
Players will be disheartened to see that Fun Plus have managed to manufacture a virtual Pinball machine that goes against the guidelines laid out in the standards set by the IPAoAfBA (International Pinball Association of America for Pinball Enthusiasts)

This results in players becoming emotionally damaged as they watch their balls drop to the depths of oblivion, without being able to keep them up.

Solution
Please install flippers to the virtual pinball machine, so that the game can be played as its intended

Pinball is most commonly an arcade game in which the ball is fired into a specially designed cabinet known as a pinball machine, hitting various lights, bumpers, ramps, and other targets depending on its design. The game's object is generally to score as many points as possible by hitting these targets and making various shots with flippers before the ball is lost.

State: All

azure beacon Jun 13, 2024, 9:51 AM

#

State 584 and the whole game

Observation.

The devs don’t care about anything but our hard earned money and it shows in all the stuff they have bought out recently.

Consequence.

F2P, mid and low spenders can not keep up with the pace of new events that are designed to make you spend loads. As a result of that players are quitting or cutting back on spending because they have had enough.

I think everyone should stop spending.

Solution.

If people stopped spending it will make the devs wake up and listen to us and to slow down the amount of events they are bringing out.

DEVS instead of bringing out new events like every 2 weeks, being a new one out every month but make it so that everyone can take part in the events regardless if they are spenders or F2P

drifting wyvern Jun 13, 2024, 11:36 AM

#

Observation: 
 The decrease in coal production and the increase levels in the outpost buildings have made it impossible to complete. AND because you spend the whole time trying to get enough coal, you can't mine for crystals to use in the MIGO store. 

We are half way though the MIGO event and I am only half way upgrading my buildings....and it takes more and more coal....so the second half takes longer. No way I will finish and I bought packs to get level 9 mines early and have bought the extra 2 mining slots since the begining of the event!!!

Consequence: 
Players can not complete these buildings even if you are mining every single day, this is incredibly fustrating that we have a 3 month event and no hope of completing outpost buildings and thus missing out on the MIGO tasks

Also, if you spent the time trying to complete the outpost buildings you have missed out on completing AND gathering crystals to use in the MIGO store!

Suggested Solution: 
Either increase the building levels OR lower mining production but don't do both, it is now impossible to finish and incredibly fustrating.

State number
649/ ALL```

magic nymph Jun 13, 2024, 3:07 PM

#

Observation:
Nexus event matchmaking is really bad. I'm sure about 90% from all alliances can't enjoy it due to they are not competing against alliance with similar tier.

Consequences:
90% or even more alliances from the entire game won't be able to meet the famous Nexus City with current matchmaking. And I'm sure they are not enjoying the event since most of them can't even cross the checkpoint1.

Suggested solution:
Rework matchmaking system, It should be organized by tiers similar like old Mining Mayhem event or something similar like RR and KOTH.
I'm sure not whale alliances will be happy if they can compete against players on their similar tier even if they won't be able to win great prizes like a Master tier could have, but will enjoy participating in the event. Also top alliances from the game will be able to show they are the best fighting another top alliances from all states.

State: 863/All

tired mason Jun 13, 2024, 3:37 PM

#

Observation:
Nexus event pairing is really bad. I'm sure about 90% of all alliances can't enjoy it because they don't compete against alliances of similar level.

Consequences:
90% or even more of the alliances in the entire game will not be able to take on the famous Nexus City with the current matchmaking system. And I'm sure they are not enjoying the event as most of them can't even cross the checkpoint1.

Suggested solution:
Rework the matchmaking system. It should be organized by levels similar to the old Mining Mayhem event or something similar like RR and KOTH.
I'm sure the whale alliances will not be happy if they can compete against players of their similar level, even if they won't be able to win big prizes like a Master level might have, but they will enjoy participating in the event. In addition, the main alliances in the game will be able to prove that they are the best by fighting against other major alliances from all states.

Status: 863/All
Player Post: Adrián

devout thunder Jun 13, 2024, 4:54 PM

#

Observation:

Nexus matching is not fair. One player is able to burn a whole alliance.

Consequence:

It’s very frustrating for all player when a single player can burn a whole alliance and they’re unable to do anything against it.

Solution:

Please make a more fair matching in the Nexus Event. When it would be a more fair matching, then everyone could enjoy Nexus and have an interesting fight.

State:

1046 / All

sonic quartz Jun 13, 2024, 4:57 PM

#

Observation:
In Nexus struggle event it is so much easier to attack and take over a building than defend it, because defending is for 60 minutes and taking over a building and reducing the durability to 0 can be done in 5-10 minutes and afterwards it is protected until next day.

Consequences:
It can easily turn into a game with defensive strategies on the first half of event, where you until second-to-last day, don´t want to take maybe more than your checkpoint 1 and your lvl 5 city. Because then on second-to-last day all you have to defend is your lvl 5 city, and you can start to take over other lvl 5 cities and lvl 2 checkpoint, and you got 60 minutes to get the job done grinding away on the durability, and as soon as you get the job done, the building will be protected until last day and then you can continue with next building, still only having to defend your lvl 5 city.

Suggested solution:
Either defending should be for a shorter time for example 20-30 minutes or when in defense of a building you control then players should be able to send "repair" marches to regain a little durability, same way as they can send "besiege" attacks when occupying a building they do not yet control to reduce the durability.

State: 7 / All

final kestrel Jun 13, 2024, 6:58 PM

#

Observation:
Nexus matching is extremely unfair. Alliances event not in top 100 get matched with no:8 and no:20 alliance.

Consequence:
Except our 2 main RLs they can solo everyone, and one alliance has almost the whole map. We can hardly leave our starting spot. This leads to deep frustration and quitting the game for good.

Solution:
Make the matching fair. Do not throw smaller alliances to the lions (top alliances) to please them. Let everyone fight in their power range.

State:
310 / All

tepid ferry Jun 13, 2024, 10:15 PM

#

Observation:
I don't need to list all the problems about Nexus because every human has listed them over and over and over here

Consequence:
as if the devs care about the consequences of their decisions... proof is history

Solution :
remove Nexus........ Alliance Duel worked and was well seeing, i would just have moved AD in a new map (let's say size of a RR map ) and make 2 camps in opposite sides (relocating would be so much easier and also no more tower barricades) styled in championship way with a total of maybe 4 alliances facing each other one by one to ensure 5 or 6 battles for each alliance fairly , shorten it up to 30 min or 40 min too..... these are some stupid ideas on the top of my head, and they're all better than anything given to us. I guess i'm a genius

marble flume Jun 13, 2024, 10:30 PM

#

Observation: 
 [Nexus: inability to heal troops via alliance timer helps, and inability to use the instant healing skill, opposing players able to enter the safe zone to attack players, and poor matching.]

Consequence: 
[Due to the extremely poor matching (such as putting alliances with players 2 and 3 billion power against smaller alliances where the highest player is lucky to be at a 1 billion), and continued bugs in Nexus, players get zeroed and have no way to regain those troops, putting them at a disadvantage for the majority of the event.

Players get annoyed, discouraged, and lose the ability to earn points even with mundane tasks due to bullies.

There is no way to get healing speeds unless you can participate, but if you can't heal enough troops to get marches you can't participate, so regaining troops in a timely manner is IMPOSSIBLE!]

Suggested Solution: 
[1. STOP releasing events that are poorly planned, and full of bugs.

2. FIX the matching problem, and make Nexus a registered event where it is based off of players who actually sign up to participate and not the alliance as a whole.

3. ADD alliance healing timer help ability and the instant healing skill, or replace all troops at the start of the next match daily.

4. TRASH THE NEXUS EVENT.

5. BASE Migo points off of something better, like maybe SVS or a similar event. ANYTHING has to be better than Nexus.]

State number
[1078, but all states]```

merry path Jun 14, 2024, 12:43 AM

#

Observation:
Lucky cards event no longer gives tickets for daily chest completions and only the once a day chest in the event itself gives tickets.

Consequence:
F2P players relied on lucky cards event for a somewhat decent way to gain speedups or bio/plasma on a semi-regular basis to allow for a consistent at times way of progression for not just settlement but to compete in events to a certain extent and now the only way to get equivalent tickets is to whip out the wallet and PAY.

With the removal of those extra tickets for the completion of daily chests the event has now become a slog and saving tickets as a F2P takes 2-3x as long as it did previously for less rewards in the long run.

Solution:
Revert the changes to the lucky cards event as there was nothing wrong with the way it was previously and stop tilting every damn event that we have to benefit spenders while bending F2P players over and saying "deal with it."

remote steppe Jun 14, 2024, 5:17 AM

#

Observation:
Purple and blue fragments are useless rewards that are reducing the chances of getting rewards that we actually need

Consequences: players are frustrated by having their backpacks full of things they don't need instead of things they actually do

Fix: remove these fragments entirely from all types of rewards (searches, infected, gambling, etc)

State 457 (all)

flat swan Jun 14, 2024, 9:57 AM

#

Observation: 
 [Nexus bug compensation should be granted to all players not just those that raised a bug report]

Consequence: 
[Many players miss out on rewards when they get R5/those with GM to raise issues as support is useless. To not give the same compensation to all is entirely unfair]

Suggested Solution: 
[Send todays compensation to all players]

State number
[560/685/826]```

true light Jun 14, 2024, 10:27 AM

#

Observation: 
 [Nexus bug compensation should be granted to all players not just those that raised a bug report]

Consequence: 
[Many players miss out on rewards , Compensation should not be only for those who raise issues  as support is useless. To not give the same compensation to all is entirely unfair especially that the bug affected the entire alliance 

Suggested Solution: 
[Send todays compensation to all players]

State number
[1078 - DEV ]

weary sedge Jun 14, 2024, 10:13 PM

#

Observation: 
Frontier is bad the way it is right now and its impossible as a free 2 play player to to reach lvl 100 the way it is at the moment. 

Consequence: 
Players are frustrated and are not interested in playing the Migo how it is right now. 

Suggested Solution: 
1. Increase the conversation rate by 10x for coal and 2x for concrete. This makes the conversion rate the same as last season. (but they already said they won't do anything)
2. Significantly reduce the price of upgrading frontier buildings. Make it such that lvl 100 is reachable.
3. Move the Astro Coin from lvl 100 to lvl 50 tundra (for players already above lvl 50 tundra, give them an Astro coin)

or if its too late to fix, give everyone 2 Astro Coins as compensation and do improve it for the next time. 

State number
All States

lilac trout Jun 14, 2024, 10:43 PM

#

Observation: It's annoying that the event rankings are base on how many thingys you use and not points gained!!

Consequences: players Will have to spend an unreasonable amount of $ to get any sort of ranking rewards.

Solution: bring based on points obtained and not how many balls are used.
State number:
All states

frail flame Jun 14, 2024, 11:06 PM

#

Observation:
Seasonal badges are too difficult to achieve

Consequence:
Players may become frustrated and just not play any longer

Suggested Solution:

Reduce the 500k fish requirement to 400k fish.
Or keep it at 500k, but let fish points from Nexus, weekly milestones, and digs count toward the badge.
Reduce the requirement for the last crate from 8k to 6k. Change the research project badge requirement from 100/100 to 70/100.

If it's too late to fix, delete seasonal badges and give everyone 1000 Glory and 2 Astro Coins as compensation. Promise to do better next season

State number
All states

zinc glen Jun 14, 2024, 11:09 PM

#

———————————————————————————

Observation:
The recent Annihilation event change has been great, from a time saved perspective.

Consequence:
Increase impact factor towards player quality of life.

Suggested Solution:
Assuming the reward structure can be similarly maintained, please make that same change for other events, such as KotH.

State Number:
All States

———————————————————————————

#

———————————————————————————

Observation:
The quantity of Nexus healing speedups is not sufficient and greatly limits ones’ capacity to participate in the event.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Increase the amount of Nexus healing speedups available and or make it so that general (healing) speedups can be used.

State Number:
All States

———————————————————————————

split lotus Jun 15, 2024, 1:16 AM

#

Observation:
The Astro coin seems impossible to get as the mining tasks is impossible to finish for this season's migo. Last season it was at least possible to wrap up migo plus outpost with a decent bit of effort + some spending. Now you can simply forget it.

Consequence:
The few rewards that people were able to get from astro store was helping the casual-low-mid spenders. Now there's no point really as you gotta choose between coal/limestone/crystals and you can't finish anything.

Suggested Solution:
Revert it to as it was. Make it possible to wrap up outpost, astro coin and migo store during the season.
Give us alliance mine.

State number
755-all states

manic glacier Jun 15, 2024, 6:11 AM

#

Observation:
Dev keep soft banning indefinite to someone trade your items in same time 20x

Consequences:
More useless shop in this game (Soft banning in buying materials not for buying used Tempest Arms)

Suggested Solution:
Stop Softbanning someone who buying 20 items in same guy and make it like in Old SoS times

State:
All

trim parrot Jun 15, 2024, 7:01 AM

#

Observation:
State 1000

Consequence:
I know this doesn't concern 99% of the states player because it is isolated, but those who are there know the feeling

So far had never merged and the informations that we, players, have (had) is that might never merge. We don't understand why developers just pull the plug out from a state and don't give them a fighting chanse. This would be the 3th or 4th state merge (correct me if i'm wrong) and whales (strong players) are leaving the state, and many will follow them (those who can afford to gather so many tickets that is needed to move to a decent state).
The end of state 1000 is just behind the corner.
DEVELOPERS wake up !

Suggested Solution:
Give a State merge for state 1000 ! Take out the active players and merge it with another state. I know it can be done!
Another solution is to gift to all players from 1000 the max amount of tickets that would be needed to jump to any state and let us decide if we stay in 1000 or move out!

State number
1000

PS: I don't give up, i will post this over and over untill either moderators or CM will block me out or ban me. I'm a f2p player and i can't join a state where many of my alliance decide to go because the tickets which are hard to pile up for me.
Solutions are given, please make up your mind with 1000!

copper jewel Jun 15, 2024, 7:47 AM

#

Observation:
Secret nerfs and changes to heroes without informing your players or even updating skill descriptions in the game. I must thank MonkeyKingRambo for confirming the suspicions that I developed while checking logs during this Nexus. After having some heroes in this game for months, after players established combinations, strategies and upgraded skills depending on performance and information presented in the game, you did some "work in the shadows", changing different skills of different heroes (control style received a special amount of "love"). That's..... Not a good move.

Consequence:
Balance changed, investments in hero development got thrown out of the window, because now we're not getting the same skill that we upgraded and worked on, even built our march around it, by combining with other heroes for a better performance. Shame.

Suggested Solution:
Well.... It's not hard to tell, right? 1. INFORM your players about changes. 2. STOP reworking heroes months after we have them and base our gameplay and investments around them. 3. TEST, test what you put in the game before doing it, not long time after.

State number
All

toxic tangle Jun 15, 2024, 10:25 AM

#

Observation:
Astro wheel

Consequence:
Rewards in astro wheel are not worth its price and its very frustrating if players keep on getting EXP, Search maps, Rss crates instead of any useful rewards no matter how many spins they do.

Suggested Solution:
Remove EXP, Search maps and Rss crates and add pearls into wheel instead of it. It is always better to get pearls and buy something we actually want than having things what collect dust in our backpacks.

State number
All states

little relic Jun 15, 2024, 12:32 PM

#

Observation:
The amount of pearls that we get in event bundles are nerfed. Now we only get half the pearls we used to get.

Consequence:
Lots of players are not even considering to buy these nerfed bundles

Suggested solution:
Bring back the pearls in the event bundles to it's previous state. For example, 200 pearls in 5$ bundle instead of 100 pearls.

State number
All states

untold raft Jun 15, 2024, 5:14 PM

#

Observation:
Matchmaking in Nesux is ridiculous!
1 or 2 alliances are so much stronger that a single player can zero 90% of the players on with a solo attack, no matter how well they are reinforced.
Often enough there's not even a fight for cities, because a few overpowered whales just kill everyone.
See the attached screenshot... that's the point of such a matchmaking? (Ignore my BP, this is after getting zeroed...)

Consequence:
Most players are frustrated, don't join the event anymore, and some even quit due to the Nesux disaster. 😔

Suggested solution:
Match alliances with similar strong rally leads.
Use a ranking system so the winners get slightly stronger opponents next time.
Give a bit more rewards for higher ranked battle maps, so the whales still get something for their money, even if they don't automatically win.
This would result in more balanced and interesting fights, and strategy and participation will mostly decide who wins.

State number:
All states

turbid fox Jun 15, 2024, 5:37 PM

#

Observation:
astrowheel keeps showing a red dot

Consquence:
it is annoing

Suggested solution:
remove it - astrowheel has not starte yet

#

Screenshot_2024-06-15-19-31-31-89_31adc454cb6341be574a8086eb6d9093.jpg

polar plover Jun 15, 2024, 5:46 PM

#

Observation:
High seed low seed matching system for nexus leads to lack of participation from players

Consequence:
Discouragement of players. My alliance and many players in my state including SVIP2 player says they will not go out of their way in real life to play nexus with the unfair matching system.
4 players in my state have quit with the reason being - nexus is too much. It's not worth the added bull💩 -

Suggested solution:

Do not match alliances with a high seed low seed design.
Have a sign up sheet that can include the 100 players in the alliance.
Use a more user friendly design. Such as

Rank 1-12 most powerful registered players in 1 nexus map.
Rank 13-24 in another nexus map.
etc etc.

rain coral Jun 15, 2024, 6:00 PM

#

Observation:
Constant, almost daily patching of things that makes message "loading resources" appear almost everywhere, especially when we try to claim some reward, craft tempest arms, gems, etc...

Consquence:
It is annoing to the point of absurdity. logging in fast to check something or join some event takes forever because game needs another update. claiming a reward makes you scroll through inventory because you can't see what you got because of "loading resources" message.

Suggested solution:
If possible, change the method of updating the game, or stop releasing untested stuff just to sell more bundles.

elder sequoia Jun 15, 2024, 6:24 PM

#

Observation:
Store content at Showdown is inappropriate for older states, very outdated and not much worth purchasing when it comes to certain things

Consequence:

This has a bad impact on the growth of players, there are things included that many players no longer need since pretty good period of time now and aren't any helpful towards needs of current growth, players have "grown out of" some things and no longer find them useful
Cardini frags are no longer needed there, there are players who don't have him upgraded enough so cannot use those frags on his skills, others who have him done to decent stage prefer to not do anything with him as he's outdated and no longer useful (maybe just for profile pic🤭)
Chief xp also doesn't make any sense there unless you ever gonna plan to increase chief levels, by the time you'll do that it would be better if it could be removed from there. Pretty much all players from those states have their chief level maxed to 60, even f2p tbh
Hero gear parts aren't as "shiny" as they used to be and honestly cost too much for just 1.2k available in a single purchase, better amounts can be provided at trap which is more frequent than store's refreshes

Suggested Solution:

In place of Cardini frags put T12 crystals, there are still players who work on T12 troops and their research
In place of chief xp put limitless potions, some players find it hard to obtain enough potions for their heroes and Showdown store could become one of their best sources (basing it on state's age)
In place of hero gear parts put either capsules of all 3 heroes from current hero gen or deafult capsules which can be used on all heroes like golden frags used to be (basing it on state's age)

State number:
492/All

toxic tangle Jun 15, 2024, 7:05 PM

#

Observation:
Healing in Nexus

Consequence:
Theres a lot of players what dont have enough troops or have small amount and with Nexus having troops killed in the event and being attacked by rally leads it is important to heal whatever left players have. For that theres a lot of time and speedups needed and sadly this speedups what players get in the event are not enough and they cant even ask for alliance help. As for that it takes even longer to heal and with full hospital every attack causes more loses what is making it hard for players to play Nexus and join rallies or create rallies, attack or besiege.

Suggested Solution:
-Give players more healing speedups
-Allow players to ask for alliance help

State number
All states

elder sequoia Jun 15, 2024, 7:17 PM

#

Observation:
Behemoth Challenges at intel become difficult to beat as the levels get higher, the higher the level the longer it takes to beat it and the more effort is required to beat that level, sometimes wasting chances if not all 3 can be used on the same day. The difficulty showing up there is incorrect, the 13% showing up there with green face at march looks easier than it seems to be

Consequence:

Players get frustrated when they can't beat a level, 13% makes them think that they will be able to especially if march shows a green smile (it works like green light at traffic lights)
Its unfair that if Wild Behemoth's attempts can be fully used each day, those of Behemoth Challenges cannot often. The effort put into trying to beat those levels isn't really rewarded, rewards available for each beaten level are way too small, players who get their behemoths stronger need more materials and rewards at each level of Behemoth Challenges stay the same which is very unbalanced
Outside of Annihiliation Awaits (which provides decent yet amounts of behemoth materials) the materials we get for behemoths aren't satisfying, intel includes daily tasks and materials provided there aren't enough, especially since it takes ages to build them up that way

Suggested Solution:

If only 1 or 2 attempts are used and Behemoth Challenge can be beaten then, then give us rewards for all 3 before reset, so that there are no leftover attempts of which rewards otherwise end up as wasted, even if level stays
Lower the actual difficulty level if 13% existing there is true, let players beat a Behemoth Challenge all 3 times in a row and use up all their daily attempts on the same day, this can satisfy them more at the end of each such day
Increase the rewards available after beating each level or series of levels at intel's Behemoth Challenges, rewards should be more worth the effort put in, this intel is supposed to help players upgrade their behemoths

State number:
492/All

sick marsh Jun 15, 2024, 8:44 PM

#

copper jewel Observation: Secret nerfs and changes to heroes without informing your players ...

Posted for Gεπ Sкіρ Rυіπεδ SOS
Add on to the post from Cross

Observation: Hero's are getting nerfed for no reasson and without notice

Consequence: Players that have spend money and biocaps on them are devastated to see months of progress gone because they could've spend their money and biocaps on other things

Suggested Solution: Buff Robbie and the other hero's again... lots of people spent so much on them... and it's not fair that they got nerfed months after release...

State number: All

toxic tangle Jun 15, 2024, 9:56 PM

#

Observation:
Pearls

Consequence:
There is no way to get pearls without paying anymore. Players are not able to obtain pearls like before, for example for completing tasks, theres no choice like that at all. Nothing f2p.

Suggested Solution:
Give players chance to get pearls without paying like before, allow us to complete tasks and recieve pearls for it.

State number
All states

#

Observation:
Flash duels

Consequence:
Players are getting specific hero capsule every single flash duels, some dont need it and some got no use for this concrete one.

Suggested Solution:
Instead of specific Hero give us hero completion custom tokens so we can pick ourselfs what hero we need.

State number
All states

torpid kite Jun 15, 2024, 10:18 PM

#

Observation
Removing of items in stores without notice

Consequence
Saving up for items and when you finially have enough to buy an item you need or want or close to obtaining it , it is removed for example the samurai HQ skins, general sentinel frags . Since the removal players have no way to finish or upgrade certain sets or get a sentinel of choice . Also the pearl store is the best way for f2p to obtain hq collection sets so please at least keep the common ones like before

Solutions
.no removal of any items with stores , if you want to prove your greed and still choose to remove items have a warning on the item discontinued or won't be returning so at least we won't be disappointed seeing it not there and just be frustrated at the removal
.add back general sentinel frags
.add back the samurai hq skins

State
All

chilly hinge Jun 16, 2024, 12:11 AM

#

Observation:
Turtle Ninja event ended at reset. At reconnecting this new store appeared with updated items and everybody used already the materials to not get stuff recycled.

Consequence:
Players were forced to use the items on what they could and now this new updated store gives better rewards impossible to exchange.

Suggested Solution:
Revert the items spent to let a fair choice to use at the shop and inform very specific for these events to not happen again in the future!

State number
ALL STATES

#

formal bramble Jun 16, 2024, 12:25 AM

#

Please use the #📋︱feedback-discussion chat to discuss. Use this channel to create a feedback report. You can find how to do it correctly here #📋︱feedback-how-to message

polar plover Jun 16, 2024, 12:57 AM

#

chilly hinge

Observation
TMNT STORE REFRESHED THE QUANTITY OF ITEMS

Consequence:
PLAYERS WERE UNAWARE THIS WOULD Happen. And bought items that does not best suits their interest

Suggested solution:
ALLOW PLAYERS TO EXCHANGE ITEMS THEY BOUGHT FOR ITEMS THAT HAVE NOW BECOME AVAILABLE ONCE AGAIN

2 weeks Before today. and currently after TMNT STORE refresh. Trust me, I would not have bought some of the things I did

pulsar thicket Jun 16, 2024, 2:34 AM

#

Posting on behalf of DKN.

Observation:
Some old states have low activity levels now and are filled with inactive settlements alongside some active weak settlements that get merged with players much higher in battle power.

Consequences:
Many players tend to quit because the game gets boring without other players to compete with and transfer & merger events often gets them to a state where players are much more stronger than them.

Suggested solution:
Implement a way for players to move across states with lower power gaps so they can stay competitive without having to play in a dead state or at least to have a one time choice to pick one from many given options that actually match their battle power.

true light Jun 16, 2024, 4:16 AM

#

Observation
The game is becoming intolerable rather than fun as games should be
1- the uninterrupted new events and new features release
2- The mid season and even mid day unannounced changes
3- The tons of unfixed bugs and unfinished events
4- Failure to listen to players or in this case the customer
5- the unfair matchmaking in almost every event
6- the complete elimination of the F2P and the huge gap between F2P and P2W
7- Lack of total respect to players time invested in this game

Consequently
Players are quitting, both spenders and free to play

Solution
Since no one is listening to feedback and solutions, Keep going, it is a good decision to stop playing this game and people should be encouraged to do it

shadow plinth Jun 16, 2024, 9:44 AM

#

Observation :
Some of the boxes that come with the bundle have probabilities written on them. As an independent event, there is no guarantee that the highest grade item will be available.

Consequences :
If player is lucky, they will get the highest grade for a small amount, but most of the time they will get the lowest grade set at the highest probability. I understand that there are deviations in probability, but I find it suspicious that the grade is drawn at the indicated probability.

Suggested solution :
I think we should keep the traditional boxes where the grades are determined by probability because we have the chance to get the best quality product for a little bit of money. In addition, set up another bundle that says, ``Drawn according to the probabilities listed as a continuous event, but you will get all what's in the box after purchasing X times.''

And a separate optional bundle for boxes that are drawn in a continuous event should be set at a lower price than the traditional bundle.

formal bramble Jun 16, 2024, 12:48 PM

#

Observation: During the Astrowheel event, there is a very small chance of getting rewards from the purple, blue, or gold pools. While spheres are not easy to get, and rewards can drop like "Advanced Search Card 1" or "Supply Crate 2" which is not very fair.

Consequences: Players lose the desire to participate and spend on this event.

Solution: Put a higher chance of exclusive rewards and improve the regular spin rewards.

State: All

frozen shale Jun 16, 2024, 2:33 PM

#

Observation: 
 Matchmaking in almost all events gets progessively worse and is extremely unbalanced with facing alliances that are unequal in all areas 

Consequence: 
1) unfair aspect - one alliance is destined to lose purely due to power inbalance and does not even get a chance to use strategy
2) it lowers the fun for both parties - since the matching is so inbalanced one alliance quits trying after a few mins into the game and the "leading alliance" has no real competition. The time of both alliances gets wasted.

Suggested Solution: 
Improve the matchmaking to match the strengh of the opponents better 

State number
All```

hidden ingot Jun 16, 2024, 3:17 PM

#

Observation:
Forced March and Synergic Attack Tactics both have a one day cooldown. We use both skills in Nexus but we have next-day RR that requires these skills.

Consequence:
We are forced to chose between using our skills for the big finale of Nexus or ResRaid.

Suggested Solution:
When I use my cannon in Heist, it has its own cooldown and I can use it immediately outside of Heist. I think Forced March and Synergic Attack Tactic skills should work the same way in regards to Nexus - our skills should be duplicated and using them inside Nexus shouldn't put them in cooldown outside of Nexus. This will allow us to use our skills daily in Nexus and they will still be available outside of Nexus for other important events.

State number 704

toxic tangle Jun 16, 2024, 6:28 PM

#

Observation:
Legendary Resonating Hero Fragments

Consequence:
There is no way for F2P to get legendary resonating hero fragments as they are no longer ways to get them with biocaps.

Suggested Solution:
Bring Legendary Resonating Hero Fragments back to value vouchers and give players way to buy them with biocaps.

State number
All states

simple robin Jun 16, 2024, 8:18 PM

#

Observation:
Please stop removing items in stores without letting us know

Consequence:
Many skins were removed from the store for example hq skins and general sentinel frags.
The state is upset since they were saving up for a while to get some items from the store

Suggested Solution
Please send a system mail before you will remove some things from the store so the players can be awared and can plan accordingly.
Also, please don't remove from the stores ,items that are not easily claimable for the f2p.They save up for months for those items

State number:
182 & ALL

simple robin Jun 16, 2024, 8:38 PM

#

Observation:
RR/koTH/Nexus matchmaking system need a lot of work.

Consequences:
As always, unfair matching systems.
Alliances with no p2w players with 6 players registered,get matched against alliances with 30 players registered and p2w players.
As result, they can't even fight. How's that fun? How's that supposed to be exciting?
Nexus is laggy and the matchmaking system is unfair there as well.

Suggested Solution:
Please give us fair matches in all the events.

State number:
182 and ALL

#

Observation:
We can't recycle hero frags.

Consequences:
We have a lot of frags in our backpacks, that we don't need anymore ,however, we can't recycle or exchange them.

Suggested Solution:
Please allow us to recycle or exchange them.

State number:
182 and ALL

simple robin Jun 16, 2024, 9:11 PM

#

Observation:
The most of the events ( for example Azurtane Heist) don't worth the time because of how bad the rewards are ( atleast the most players in the old states they don't need badges but they need CoH).Also the event is still causing issues ( lags and etc)

Consequences:
The event is boring and the most players end up skipping it

Suggested Soltion.
Improve the rewards

State number:
182 and ALL

formal bramble Jun 16, 2024, 9:27 PM

#

Observation: For events like RR and Koth, there is not enough room for all participants, as the top alliances have more active members than there are places in the two legions to register and participate.

Consequences: Since there aren't enough spots to participate, you lose event rewards and can't complete tasks in Migo.

Solution: Add a 3rd legion for active alliances so all members can participate and do events.

State Number: All

toxic tangle Jun 16, 2024, 9:44 PM

#

Observation:
King of the Hill store and Crown Conquest

Consequence:
Price in Koth stores is too high with little amount of coins we get and there is not even much to pick from.

Suggested Solution:
Lower price in all King of the Hill stores and add bigger pallet of useful items players need like for example completion potions

State number
All states

remote yew Jun 17, 2024, 5:39 AM

#

Observation:
Maxed players will be able to solo 20m Troops with the current March capacity due to p15.

Suggestions:
Slow the £_&& down!

State number
Most likely everyone besides those spending 10k a Month

trim parrot Jun 17, 2024, 10:34 AM

#

Observation:
State 1000

Consequence:
I know this doesn't concern 99% of the states player because it is isolated, but those who are there know the feeling

So far had never merged and the informations that we, players, have (had) is that might never merge. We don't understand why developers just pull the plug out from a state and don't give them a fighting chanse. This would be the 3th or 4th state merge (correct me if i'm wrong) and whales (strong players) are leaving the state, and many will follow them (those who can afford to gather so many tickets that is needed to move to a decent state).
The end of state 1000 is just behind the corner.
DEVELOPERS wake up !

Suggested Solution:
Give a State merge for state 1000 ! Take out the active players and merge it with another state. I know it can be done!
Another solution is to gift to all players from 1000 the max amount of tickets that would be needed to jump to any state and let us decide if we stay in 1000 or move out!

State number
1000

PS: I don't give up, i will post this over and over untill either moderators or CM will block me out or ban me. I'm a f2p player and i can't join a state where many of my alliance decide to go because the tickets which are hard to pile up for me.
Solutions are given, please make up your mind with 1000!

solar fog Jun 17, 2024, 1:45 PM

#

Please follow the proper format when submitting feedback. All discussions about it should be in #📋︱feedback-discussion

drifting wyvern Jun 17, 2024, 3:41 PM

#

Observation: 
 POSTING AGAIN MIGO event, it is impossible to gather enough coal to complete the building upgrades. I have purchased the extra 2 slots and upgraded to level 9 in first week of MIGO and I am only halfway through upgrading....thats the lower half, second half costs way more. I will never make it and I have only been collecting coal. 

Consequence: 
So fustrating that I am sending money and still not able to complete upgrading. And because I am spending all 7 marches on coal, I am not able to mine crystals to purchase items in MIGO store. 

Suggested Solution: 
The exchange rate is WAY TO LOW, and the cost is way to high! Please put it back or send us a ton of compensation!!! 

State number
649/ALL```

storm schooner Jun 17, 2024, 4:30 PM

#

Observation: 
Everyone loves Coffee and there is no Coffee themed HQ skin yet. 

Consequence: 
Players are missing theme specific HQ skins, like for example Coffee. 

Suggested Solution: 
We would like to have a Coffee themed HQ skin, for free to play players. So its achievable for everyone. 

State number
All States```

cyan charm Jun 17, 2024, 6:30 PM

#

Event end to early

should be longer, you get not all rewards

Make it as long at is on main event announced and not shorter

steady kettle Jun 17, 2024, 7:02 PM

#

Observation:
0 communication from the developers with the players.

Consequence:
All players feel their reports and concerns totally ignored by Developers because of lack announcement from Developers to the issues players facing and reporting , which leads more players to quit the game.

Suggested Solution:
As players, we consider it necessary to have some members of the development team on the SoS server. We also request a meeting every 2 months with some representative players and some developers via the voice channel.

State number:
All states

pulsar thicket Jun 17, 2024, 7:31 PM

#

Posting on behalf of Insomnia

Observation:
Today we've faced with Alliance Shipment event. And everyone were puzzled about alliance shipment.
How come in alliance event only 5 members (including 1 rally leader because otherwise train will be robbed) get rewards? And other 95 members are left out? Do we need to do queue lists and rally leader pick and choo choo 4 peeps? It is kinda NOT an ALLIANCE event. Players are left out, f2p can't get rewards. I mean only 4 members per day? That's funny. And limited time till 15 UTC
The whole system is ridiculous and it can't be called alliance event. Our members would prefer more escort mission than this. Just another non sense event which can cause problems

Consequence:
Player pissed off and puzzled with this idea. RL don't want to leave f2p members out without rewards. There is no sense in this event as an alliance event so actually we don't understand why do we need this event in general. Haven't heard ANY good feedbacks about it today. No joy

Suggested Solution:
Give us Escort mission event. Or at least make it an alliance event. May be where train can fight train. Or at least that EVERY alliance member will have rewards. Implement sense in this event please. Make it interesting and where there will be a sense to schedule it and interest to take part and sense aka rewards why we should do it in general as an alliance
Thanks

State number
All states

turbid fox Jun 17, 2024, 8:07 PM

#

Observation:
Peaceflares are hard to get when starting the game

Consequence:
There is a big risk of getting burned a lot after you startup flare runs out and no bubble you can get due to lack of ressourches or availabilty

Suggested Solution:
Start the game with the 5 free peaceflares ready after the startup flare wears of. So people can protect there newly started headquarters and not face a countdown first.

State number
1319 - but also all new states to come

faint seal Jun 17, 2024, 11:03 PM

#

Observation:
We need logs from the mine attacks, tiles and towers.

Consequence:
Causes negative friction between alliances and players within the state

Suggested Solution:
The Alliance log should show history of all attacks so Leaders can address accordingly with fellow alliances.

State number
987

deep slate Jun 17, 2024, 11:55 PM

#

Posting for ToxicSugar
Observation:
Alliance Train attacks are grouped in with solo truck attacks
Consequence:
This lessons the chance for players to get more rewards when these are classified as 2 different things.
Suggested Solution:
There should be a separate number of attacks for the alliance train and solo trucks since these are 2 different things.
State number
All States

ruby karma Jun 18, 2024, 2:15 AM

#

Observation:
need click translate to every msg

Consequence:
people just dont translate conversations if its too long
Solution:
add auto translate option in the setting
State:
All

weary sedge Jun 18, 2024, 11:26 AM

#

Observation: 
There is no way for free to play players to get ingame currency like diamonds. 

Consequence: 
Free to Play Players get totally left behind and have no way to even get a small Pack per month without spending

Suggested Solution: 
Implement a way for everyone to have the opportunity to get Diamonds for free. For example implement a mine where players can gather Diamonds (15-20 a day, open for more of course), like this Players have a chance to atleast get a small Pack per month, it can increase to an upper limit, rolling over for a maximum of 3 months (capped to 1500 diamonds) 

It then also provides incentive for non-spenders to spend to make up the gap/difference
 
State number
All States

rich burrow Jun 18, 2024, 11:41 AM

#

Observation: 
There's no way to upgrade chief gear after that players maxed it

Consequence: 
Players who already have all Chief Gear at max level cannot upgrade anything, so they're left behind for those specific task in Sotf/SVS

Suggested Solution: 
Create new levels of Chief Gear of the Diamond type.
It's better to have something that we can upgrade time to time instead of having other P2W features.

State number
All states```

#

Observation: 
The last talent of "eco mode" can't be completed at lvl60 of chief exp

Consequence: 
Players that are alredy at lvl60 of chief exp can't upgrade it more, which means that they can't have more points for unlocking talents 

Suggested Solution: 
Raise the cap for chief exp from 60 to 80, that way all the chief exp that players obtain, can't be wasted

State number
All states```

misty canyon Jun 18, 2024, 1:14 PM

#

Observation:
There is no way to disable the chat censor

Consequences:
Instead of being able to read what people write in chat, I see * * *.
I am a real adult person who can handle seeing bad language. I would prefer to see bad language than * * , in fact, because * hides the true intent of the authors. We should have the option to disable the chat censor. Honestly in a game that revolves around killing other things, the inescapable chat censor is odd.

Suggested Solution:
Allow the option to turn off the chat censor. Leave it enabled by default so as not to accidentally offend someone.

deep slate Jun 18, 2024, 3:06 PM

#

Reposting for Snow White

Observation:
Doomsday Express - Freight Train
Made as alliance event but only 4 joiners and 1 conductor are able to join. Rewards not awarded to everyone in the alliance.

Consequence:
Pointless of making it as alliance event when it does not give all those attempted to participate a chance to play. Rewards not awarded to everyone in the alliance.
Will discourage people to participate.

Suggested Solution:
If this is going to be an alliance event then the train needs to be able to let more than a few people ride for rewards. Open the train up to everyone in the alliance that selected to participate and earn rewards.

State number:
All

Prior Votes 37 🔼 2 🔽

weak raft Jun 18, 2024, 3:36 PM

#

Posting on behalf: Feedback Discussion Gang

Observation:
The players are being overloaded with constant overbearing events and daily tasks. Many of the players are left feeling like just a source of income to to Fun Plus with no regards to their in-game experience.

Consequence:
The players are becoming burned out and no longer enjoy playing the game driving them away from the game. Most players have real jobs and can not be online for all the events thus causing them to miss the events and falling behind compaired to other players so they no longer feel engaged.

Suggested Solution:
Stop making the game soley event based. When launching events make them playable on the weekends so that more of the players can join. Remove the pay to play only events to stop the widening of the gap between free 2 play and pay 2 play. Restore the events that work and stop pushing events that do not work until all the bugs have been fixed and working as designed in the PTR server. Listen to all your players not just the ones who spend in-game thus rebuilding trust with your largest player base.

State number:
All States

mild forge Jun 18, 2024, 4:40 PM

#

Observation:
Alliance Train conductor cannot be changed

Consequence:
It’s to easy to make a mistake and assign the wrong player

Suggested Solution:
Allow the driver to be changed. Thanks

State number
823

amber grail Jun 18, 2024, 4:44 PM

#

Observation:
We get more and more fragments for blue and purple heroes that we can't do anything with.

Consequence:
We get more and more fragments and they clutter up our backpack. At the same time, the need for useful fragments/capsules etc., which are harder to get, increases.

Suggested solution:

Exchange the daily Sarge fragment in the alliance store with current hero items.
Exchange the fragments won from Intel regularly with heroes from 1-2 previous Gens or skipped Gens.
Introduce a way to convert blue/purple fragments into general legendary fragments/capsules/etc.

State number:
All.

solar fog Jun 19, 2024, 12:35 AM

#

Posting on behalf of Zombie Kitten
Observation:
New states get cheaper bundles.

Consequence:
Players in older states want the same return on investment that new players are getting.

Suggested Solution:
Offer some sort of compensation to make up the difference or offer the same quality bundles across all states.

State number
All states

runic axle Jun 19, 2024, 4:46 AM

#

Posting on behalf of S759. Shadowlord
Observation:
Time-sensitive events (Hero challenges etc) is unfair for certain timezone as reset is past midnight for certain timezone and countries

Consequence:
Players in these zones are always playing catch up as they are not online at reset despite achieving similar results.

Suggested Solution:
Remove time-sensitive nature of certain events (hero challenges, Labyrinth City) to make event and rewards fairer across all timezone. Award similar rewards for similar completion of events.

State number
All states

deep slate Jun 19, 2024, 5:06 AM

#

Posting on behalf of BlurAlrdy

Observation: Having set trap times makes it difficult for all members in the alliance to join

Consequence:Because not all alliance members can join trap due to the timeframe they miss out on rewards. This also makes players change alliances and states looking for a trap time to fit their schedule

Suggested Solution: Have an auto mode option like we have for survival royal for players to set a rally launch for trap option, this way even if they are not available due to real life they can still participate.

State number:All states

icy nimbus Jun 19, 2024, 7:01 AM

#

Observation:
Alliance freight train only allows 5 actual participants

Consequence:
It doesn’t really feel like an “alliance event” if so few benefit

Suggested Solution:
Improve alliance freight to be one of the following

greatly improve the amount of items available, allow more potential participants to join cars and they split items randomly between themselves for that car. There would probably be a max of 3-5 people per car for this idea.
Keep it the same configuration except allow for maybe 10 trains to be sent with a minimum of 1 conductor and maybe 2 joiners. The conductors can only be assigned by R5/R4 via a pre-assigned list. So everyday the trains can be sent with those pre-assigned conductors at certain time slots to allow all time zones to participate
Alliance freight train pays out items to the entire alliance, but requires at least 10-15 joiners. Conductor gets one or two bonus items. Joiners get one extra item for participating.

State number
778

prisma cedar Jun 19, 2024, 7:48 AM

#

Nexus matchmaking

Observation:
Nexus matchmaking needs improvement. We as BKS in 1037 have 92bp. We have been matched with SIN from 1040 with 220bp. And this happened for the 2nd time.

Consequence:
We will most likely be again locked in our safe zone and not be able to compete for a lvl 5 city. This is getting really frustrating. And we will struggle to collect Migo and honor points.

Suggested Solution:
Improve matchmaking, e.g, include brackets like in koth or rr. Base it also on the city levels that the alliance could get so that after being locked in once, the alliance has an option to have a better Nexus next time.

State number
1037, but I guess any state

timid mulch Jun 19, 2024, 9:01 AM

#

Observation:
Chief chef event is impossible to complete.

Consequence:
The last crate needs 80 attempts, but we get 15 a day and the event lasts 3 days. That gives players 45 attempts, which isn’t enough for the last crate.

Solution:
Cancel chief chef and give everyone full compensation.

past void Jun 19, 2024, 9:03 AM

#

Overall matching svs, nexus

Observation:
Seems like matching has been removed from the code. Our state 825 is being matched for SvS against the strongest alliances/states. We have been matched against 834, their strongest alliance is almost double as strong as our strongest state alliance.

Nexus same thing.

Consequence:
If there is no chance of winning the fight, who wants to try? Its like sending someone to a marathon on bare feet.

Suggested Solution:
Add some matching to your code again, come on

State number
825

silk karma Jun 19, 2024, 9:41 AM

#

Observation:
Players are not able to log in every day, so a 3 days peace flare will help protect the settlement

Consequence:
A 3 days peace flare would benefit states that have more constant attacks, but also cover events like Kill Event and State versus State

Suggested Solution:
Introduce a 3 days peace flare

State number
1102, Specialist

wicked whale Jun 19, 2024, 10:05 AM

#

𝐎𝐛𝐬𝐞𝐫𝐯𝐚𝐭𝐢𝐨𝐧:

Normal, non offensive words get censored in game chat.
Due to that (but probably not only) many players gets wrongly reported by others to customer support

𝐂𝐨𝐧𝐬𝐞𝐪𝐮𝐞𝐧𝐜𝐞:

2 Hour mutes gets issues by CS to players that did nothing wrong
2 Hour mutes stack, sometimes for the same thing that gets reported just by several players - so if several players report a wrongly censored message you can get muted for several hours even tho you did nothing wrong

𝐒𝐮𝐠𝐠𝐞𝐬𝐭𝐞𝐝 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧:

update in game censoring to make it make sense
make 2 hour mutes not stackable when the same message is reported by several players
only issue 2 hour mutes for messages that actually break chat rules

𝐒𝐭𝐚𝐭𝐞: All

shadow plinth Jun 19, 2024, 1:28 PM

#

Observation :
An event has occurred where the conductor of the Alliance Train is unable to complete the deployment of three units.

Consequence :
By not being able to deploy three units on the train, the train is weakened and becomes an easy target.
And This is costing the alliance players a lost opportunity.

Suggested Solution :
It should be revised so that three units can be set up on alliance trains as soon as possible, and adequate explanation and compensation should be provided for the lost opportunity.

State : All State

solemn garnet Jun 19, 2024, 3:38 PM

#

On behalf of Bratty and Lola
Observation:
Hunter's Lounge now has 2 rounds, which isn't great. The skins offered are often duplicates of what players already own, making the experience less appealing.

Consequence:
This negatively impacts players who find the current rewards overpriced and unappealing. It also discourages participation because players feel they are not getting value for their investment, especially when they have recently purchased similar items.

Suggested Solution:
To improve the Hunter's Lounge experience, the following changes could be considered:

Reduce the cost of participation in the lounge rounds, particularly if there are duplicates or less desirable skins.
Increase the quality and variety of rewards offered to make them more attractive and worth the investment.
Implement a system to avoid duplicates or offer alternative rewards for players who already own the skins being offered.

State number:
all States

tepid meadow Jun 19, 2024, 3:45 PM

#

Observation
The Train event has terrible time choices for a majority of people. The best time, in game for almost all other events, is 18 UTC. It's difficult for folks on the North American continent to join this event.

Consequence
The Train may not get full, and others will not have the opportunity to play which may cause some annoyance.

Suggested Solution
Don't let the train restart at reset, instead let the event have a cooldown period, similar to trap, so the alliances can pick a time that's good for everyone within the alliance.

State
All State

solar fog Jun 19, 2024, 4:07 PM

#

On behalf of 이소영
Observation:
Too few items in plasma leakage store.

Consequence:
Free to play players don't get enough of the better rewards

Suggested Solution:
Add more items to store or increase the inventory of existing items.

State
All States

unkempt jolt Jun 19, 2024, 4:29 PM

#

Observation
The Train event is even worse than previous great idea with nexus. Event, in which only 5 people from alliance can get rewards, and can't be even repeated during day by other people - is not something people with clear mind and logical thinking can create.

Consequence
Dissatisfaction with your way of thinking will further decrease number of people that will continue playing this ruined game

Suggested Solution
Make rewards to be sent to whole alliance with no matter who "entered" train. Or delete this event that was imagined by antisocial person blocked in dark room alone.

State
All State

remote steppe Jun 19, 2024, 7:44 PM

#

Observation:
Seasonal coins for season treasure are awarded for achievements only from stage 2 and 3

Consequences:
Players who invested in the first stage are left hanging and under rewarded for their efforts in comparison to players who decided to invest in other stages

Suggested solution:
Include the points achieved in stage 1 for the calculation of the amount of treasure coins awarded

Little kitty, 457

worn bloom Jun 19, 2024, 8:58 PM

#

Observation:
old heros usless on gen 18

Consequences:
Players like those heros and wanna use them again

Suggested solution:
update Rusty / Ghost / Nanami and make them limitless..
and they should be op.. relase them as gen 19

state :
All states

simple robin Jun 19, 2024, 9:08 PM

#

Observation:
Hero precinct gives us older gen frags unless we use enough maps to get the reward crate StitchSad

Consequence:
We have more than 1000 maps of each kind and we can't use them unless there is a skin event and we do it for the points.

Suggested Solution:
Add as rewards, the newest gen heroes. It would help all the players

State number:
All

Screenshot_2024-06-19-02-05-13-559_com.kingsgroup.sos.jpg

Screenshot_2024-06-19-02-05-24-788_com.kingsgroup.sos.jpg

Screenshot_2024-06-19-02-05-27-525_com.kingsgroup.sos.jpg

Screenshot_2024-06-19-02-05-19-044_com.kingsgroup.sos.jpg

#

Observation:
Skin store gives us the same old skins as options every month.

Consequences:
We keep getting the same options the last years.Which makes this feature boring and we don't have anywhere to use our skin tickets if we don't like the skins or if we already have the skins.

Suggested Solution:
Stop giving us the same (3 and 4 years old ) skins in skin store ,skins that we get all the time the last 2+ years. Give us more and newer hq skins as options.
Also consider adding statues tickets, sentinel frags or wings as options as well.

State number:
182 and ALL

#

PurpleFlame __Observation: __
Incubator might be useful in young states, but when a state goes past a certain stage it ends up useless for our states with the most of us using it once in 6 months or in a year.

PurpleFlame Consequences:
We have stopped using this feature.

PurpleFlame **Suggested Solution: **
Add other currency or items.
For example pearls, treasure capsules,speedups, items for our hero upgrades.

WhietFlame State Number:
182 and for ALL

#

PurpleFlame Observation:
The difficulty in Feeding Frenzy is insane

WhietFlame Consequences:
It's almost impossible to complete a level ,without buying a bundle.

PurpleFlame Suggested Solution:
We want to see the difficulty lowered.
Otherwise,please consider adding more free items depends on the number of times the levels are completed

WhietFlame State Number
182

flint fiber Jun 19, 2024, 10:31 PM

#

Observation: 
 I am sure I am not the first and I will not be the last who is going to voice my opinion on this the conversion rate of the minds for this version of migo are absolutely horrendous there are not enough level 7 through 9 mines in our states to be able to adequately mine convert and level up our buildings. Each person is taking anywhere between 6-8 mines and some have multiple accounts. Therfore others are being forced to go to lower mines where conversion is even less. 

Consequence: 
Players are getting frustrated they are getting frustrated and it is causing friction between players who can't get into the adequate mines they need. Also, there are those who pay or paid for the additional perks and therefore there money is being wasted. 

Suggested Solution: 
Either need to put more level 7-9 mines on the board or you need to increase the conversion rate of the mining materials so people do not need to take so many coal mines

State number
250

ebon vale Jun 19, 2024, 10:40 PM

#

Observation:
On the Chief chef event, you get 15 chances to make meals, the event is for 3 days. Which in turns equals to 45 attempts at meals. The crates that are rewards will take 80 attempts at meals to completely get them all.

Consequences:
Once again,this is not well thought out, it is impossible to get all crates completed, so free to play and all players can see the pinball rewards in the rest of the crates and know they are unavailable. This causes frustration through carelessness by developers.

Suggested Solution:

Reduce the cost of every next stat reforge to 20 just like first reforge has, plus if player may choose to stay with old chosen stat because lets say the new one is worse give them back at least 50% of used solution
Include more free ways and sources to get Reforge Solutions from, every player in this game tries to get fair TAs where some of them include poor (mostly purple) stats, reforging them may provide better stats and sometimes you have to reforge the same stat a few times to get a good one which can cost a lot. More sources and free ways to obtain Reforge Solutions would ease the whole process with reforging stats as often as needed by us
Bringing back the "old" frequency at which Reforge Solutions can be obtained by all sorts of players regularly would be something appreciated by many players

State number:
492/All

elder sequoia Jun 21, 2024, 6:25 PM

#

Observation:

Once you have your limitless hero upgraded to purple brain actually making them limitless you can also upgrade their skills, to upgrade those skills you have extra capsules of that particular hero, golden frags or extra potions available to use. The way those skills can be upgraded isn't always fair and doesn't always suit the player who tries to upgrade a skill of their hero
Once you have enough materials to upgrade your hero's skill their skill has a red dot to inform you, it shows you how this skill will be upgraded which isn't always fair and doesn't always match our expectations tbh, especially when it comes to usage of available to you materials

Consequences:

When you click onto hero skill to upgrade it it shows you what this skill upgrade will use, the system automatically chooses itself what will be used to upgrade a skill from equipped by you materials, it doesn't let you freely choose what to use for that particular upgrade unless you click on the listed items 1 by 1 which is very tiring and frustrating
Players may want to use particular material(s) on particular skill of certain hero, in this case this is impossible as the only left option here is insanely exhausting and has bad impact on overall gaming experience. For example I want to use potions on Carlos' skill and golden frags on Wafaa's skill, in this case I unfortunately have to use both on Carlos' skill as trying to click potions 1 by 1 to eventually upgrade his skill will hurt my finger and drive me nuts by the time I'll have it upgraded, this most certainly stops me from wanting to upgrade that skill tho it was my aim to upgrade it

Suggested Solution:
Create a way where we will be able to choose which material we want to use to upgrade our chosen hero skill and include a bar where we could choose the amount of that material. If we wish to mix materials like 65% potions and 35% frags let us do it by ourselves manually as we wish

State number:
492/All

toxic tangle Jun 21, 2024, 8:09 PM

#

Observation:
Blissful bags

Consequence:
There are only 3 keys for free what get recycled right after event ends and that makes them useless even more besides fact we cant buy anything with 3 keys

Suggested Solution:
Stop recycling bliss keys and let them carry over to next event, let players save them if they want and give us at least 6 keys for free.

State number
244 and all states

toxic tangle Jun 21, 2024, 9:06 PM

#

Observation:
bundles on top of screen

Consequence:
There is more and more new events and bundles showing on top of our screen and theres no way to hide it. It is hard to play on phone with most of our screen covered.

Suggested Solution:
Allow us to hide all bundles and event menu just like we can hide menu on bottom of our screen.

State number
All states

ionic latch Jun 21, 2024, 9:24 PM

#

Observation:
Uneven matchmaking in Nexus Struggle (observed for our alliance, and reading complaints from other participants). Our alliance has been matched for all three Nexus events with an opponent that is impossible to beat.
Example: third edition of Nexus, we (63b alliance bp) are paired for the first round with the number 1 alliance of a state with 200b battle power. During the two prior editions the opposing alliances had just one very strong player which entirely dominated the match although most of the others in his alliance were just average and smaller players.

Consequence:
With this kind of matchmaking, players stay away from the event, because it is clear from start, that we can not win. During already two editions of Nexus our alliance got stuck on the starting ground, because blocked by checkpoint 1 - unable to gain a level 5 city or even attack individual players of the opponent.

Suggested solution:

Try to optimize matchmaking and avoid pairing too uneven alliances. Or….
Allow attacks on individual players on the „level 5 city“ ground while checkpoint 1 is blocked. (In our example just one „too“ strong player held checkpoint one and couldn‘t be beaten).

State number:
406 (but certainly other states too)

toxic tangle Jun 21, 2024, 9:43 PM

#

Observation:
Daily log in for MIGO

Consequence:
Players would welcome to get at least small reward every day in MIGO, for example - a little amount of current migos currency, pearls, chips, behemoth crates, etc.

Suggested Solution:
Add daily log in to MIGO

State number
All states

plush knoll Jun 21, 2024, 9:53 PM

#

Observation: 
Nexus Struggle.
If Nexus Struggle comprises of 12 randomly matched alliances, why do we have to submit 3 time choices?

Consequence: 
This is the third time we have been matched with a time slot where most of the alliance are at work, rather than our preferred early evening time. Half the alliance can’t take part, which means those who can play cannot do all that’s needed because they are too few. Those who cannot play don’t get rewards and are less likely to get a full skin set.

Suggested Solution: 
Allow alliances to only submit one time. 

State number
370, but affects all states

gloomy spruce Jun 21, 2024, 10:10 PM

#

Observation:
Fiend Rallies
If there are not many fiends, there is an error message either “Another Army is heading..” or “You can only launch one rally at the time at the same target”

Consequence:
Unnecessary time and energy is wasted to find fiends

Suggested Solution:
Only suggest available fiends or add a button like for rss tiles (only show fiends that are not rallied already)

State number
all states

toxic tangle Jun 21, 2024, 10:27 PM

#

Observation:
Dreadbeast

Consequence:
Players would like to keep Dreadbeast after MIGO event is done as well.

Suggested Solution:
Do not remove Dreadbeast once MIGO event is over

State number
All states

sick marsh Jun 21, 2024, 11:26 PM

#

Reposted for A.T.A

Observation: Alot of players are having Lag problems during warfare and Trap due to HQ effects

Consequence: Players won't be able to enjoy and participate to the fullest as they have to keep restarting the game to get rid of the lag.

Suggested Solution: Add the HQ effects to the Lite Mode so they get switched off to improve game stability

State number: All

Previous post: 🔼 2

ruby karma Jun 22, 2024, 2:07 AM

#

Observation:
Low number of accounts you can be logged in at the same time on the pc launcher also low number of instances that can be ran

Consequence:
people that want to play at multiple states at the same time have to keep re-entering emails and passwords

Suggested Solution:
Increase the number of current account logged to 255( number suggested cause easy implemented) and increase instances to 20 or more, let how good your pc is be the deciding factor how many you can run
State number: All

trim parrot Jun 22, 2024, 6:28 AM

#

Observation:
State 1000

Consequence:
I know this doesn't concern 99% of the states player because it is isolated, but those who are there know the feeling

So far had never merged and the informations that we, players, have (had) is that might never merge. We don't understand why developers just pull the plug out from a state and don't give them a fighting chanse. This would be the 3th or 4th state merge (correct me if i'm wrong) and whales (strong players) are leaving the state, and many will follow them (those who can afford to gather so many tickets that is needed to move to a decent state).
The end of state 1000 is just behind the corner.
DEVELOPERS wake up !

Suggested Solution:
Give a State merge for state 1000 ! Take out the active players and merge it with another state. I know it can be done!
Another solution is to gift to all players from 1000 the max amount of tickets that would be needed to jump to any state and let us decide if we stay in 1000 or move out!

State number
1000

PS: I don't give up, i will post this over and over untill either moderators or CM will block me out or ban me. I'm a f2p player and i can't join a state where many of my alliance decide to go because the tickets which are hard to pile up for me.
Solutions are given, please make up your mind with 1000!

grizzled mantle Jun 22, 2024, 10:44 AM

#

Observation
Please work on your GUI so it is properly functional for users. Buttons obscure other buttons and often disappear making you go somewhere unexpected

Consequence
Loss of interest. Annoyance. Mistakes in action. Opening things you don't want. Moving randomly until something can be tapped on.

Suggested solution
The "back to base" button needs to have a higher priority than anything else on screen. Especially the rewards and bundles buttons. You also need to move, change, or reformat the left corner so ally help is not on top of anything else.

split bay Jun 22, 2024, 11:47 AM

#

Observation:
Trains/trucks, mines and fiends around the FFs during svs are in the way! The trains especially cause issues with trying to send marches to the FF.

Consequence:
Hinder game play in getting spots close the ff, resulting in longer march times as well as hinder quick ability to send marches to garrison/reinforce.

Solution:
Suspend trains/trucks/mines in the gray zone during svs.

rain coral Jun 22, 2024, 4:03 PM

#

Observation:
The game became more and more bloated and hard to play on older mobile phones.

Consequence:
Players will stop playing because everything glitches.

Solution:
Introduce lite mode, we are tired of shining HQs and statue effects. Current lite mode is useless and it doesn't help in preventing glitches.

amber grail Jun 22, 2024, 5:33 PM

#

Observation:
Freight train and trucks travel around wildly even during CC and SvS.

Consequence:
Trucks/Trains drive over buildings that players want to attack/rally. Clicking on them on accident can throw off timing for double rallies and inconveniences players.

Suggested solution:

Pause this "event" on Saturdays for CC/SvS.
Make trucks and trains unable to drive on the grey area.

State Number:
All

mild forge Jun 22, 2024, 6:01 PM

#

Observation: 
 Glory crates are tedious to pick up. Why put us through that after hours of war?

Consequence: 
Well it’s just annoying

Suggested Solution: 
Gimme the crates in one hit. Cheers 

State number
823

torpid kite Jun 22, 2024, 7:14 PM

#

Observation

Supply rebate feature, both glory and valor is a tedious and mundane task. The only way to do it faster is random porting multiple times then wasting an AR to to back in your spot.

Consequences
Players have to be on way too long just to collect the crates or random port hoping to get a bunch close by or waste ARs just to reach close to a bunch . Why do you all insist to over complicate and make players have to stay on for over 30 minutes collecting crates, one march (each type)at a time or hoping around like a mad man to collect supplies

Suggestions
Increase amount of crates and let players send out all marches to collect them
Or more preferably let each allaince spawn a valor and glory hub.I would also prefer if these rebate hubs are actually opened for 24 hours after placement and players of the alliance raid them 30 times each like if it was the scattered crates .(30 times since it is 15 times then refreshes to get another 15 each type)

State
All

toxic tangle Jun 22, 2024, 10:08 PM

#

Observation:
Instant gathering

Consequence:
We all need instant gathering skill outside of MIGO too

Suggested Solution:
Let us have instant gathering skill outside of MIGO

State number
All states

unkempt jolt Jun 23, 2024, 12:11 AM

#

Observation:
Cooking event was good when it was first started. People could earn good number of food for cooking. After relaunch possibilities to earn food was greatly reduced. But it was still possible to play with previous food reserves for some time. And after you started to reset food - this event became very disgusting. For example for 1 day of rewards you need around 6000 of food. 1 trial gives 10 food. So you need to do 600 trials to earn enough food. which is 720 of stamina boxes. Even though I buy monthly subscribe i can get only 300 stamina boxes per month, whish is far from enough to play more than 10 days of this disgusting event per month

Consequences:
To be honest no consequences already. My opinion about game can't be worse already. This is most disgusting game I ever played. If not for my friends in game I would drop this very bad for players game long ago

Suggested solutions
Increase rewards for activities to appropriate level - approximately two times for every activity.

State number: all states

sharp sun Jun 23, 2024, 12:26 AM

#

Love is all around is a popularity contest that only serves to make people feel bad about themselves and make you money.

Consequences:
You take people who may already have limited self esteem and destroy it. I know of at least two people impacted in a negative manner over this - at least one of whom almost quit the game. This, along with the absolute incompetence you show on a daily basis, is exactly why you don't deserve any of my money.

Suggested solutions
Find a different way to raid people's wallets.

State number: all states

PS: When you block someone's post because you don't like the word used for "raiding" people's wallets that is not a post. Use the intelligence any human being should have and you won't need to slow down the feedback.

mental hound Jun 23, 2024, 1:29 AM

#

Observation:
You have left the turtle event store up for thirteen days, and yet for the Dragon Event that you had ended on SvS of all days, you chose for us to have one day to exchange our coins.

Consequence:
Many waited most of the day for ranking rewards that never came that maximised their rewards from the event.

Suggested Solution:
Do not coincidence the ending dates of one event and give us more time to exchange our items for rewards.

State: All

marsh plover Jun 23, 2024, 1:50 AM

#

Observation:
The skin store loops the same skins over and over, and is out of sync with the seasons/cultural events.

Consequence:
The skins offered become less attractive to players making them less likely to engage with the skin store and with the backpack recycling for skin tickets.

Suggested solution:
Update the skin offerings to more attractive and more recent skins, and align better with seasons and cultural events.

States: All

clever heart Jun 23, 2024, 7:45 AM

#

Observation: KoTH marches have to be registered within Saturday.
The marches registered lock heroes in so you can’t swap your heroes for the various events during the week, previous to KoTH; you can’t unresonate etc.

Consequence: If you, for any reason, forget to register your marches before Saturday you can’t do it on Sunday and you will play with 3 empty marches, handicapping your whole team.

Suggested solution: make players able to change heroes outside the event without having to deselect marches every time. OR enable players to register their marches whenever they want. OR BOTH. (Like Pow or SR)

State Number: All

jaunty mica Jun 23, 2024, 8:06 AM

#

Observation: Are we celebrating Valentine's Day again? - players are surprised to see the event again,especially since it was not announced anywhere and previously there was a dragon-themed event which was the same size as the event

Consequence: event aimed again at spending money, no logical explanation why there is a Valentine's Day event again, another large event after the end of the previous one without even a week's break.

Suggested Solution: stick to the calendar schedule and insert thematic events when a given holiday is celebrated in RL

States: All

sick marsh Jun 23, 2024, 11:23 AM

#

Posted for A.T.A

Observation: There are alot of female players who are great Governors and Governor seems more of a male title

Consequence: Females Governors aren't getting the recognition by having a male title

Suggested Solution: Give players the option between a male or a female equivelant for Governor or a more gender fluid name like "President of States"

State number: All

mystic sedge Jun 23, 2024, 11:48 AM

#

Observation:
[Event board today contain 37 events: 15 Festival, 13 Contest, 6 Daily & 3 Classic. Most of that Festival events is trash top up events with it's own stores & currencies. This events should be long time retired & forgotten. Same could be said about daily events: Wild racing, which was never updated for 4 years, & Crystal Energy growth, which doesn't "grow" any crystals? ]

Consequence:
[Negative. This is too many event which you need to follow & keep attention for.]

Suggested Solution:
[Remove all this outdated trash events, just do one or two with better rewards & sustainable quantities of currency for 1 store (pearls for Festival Bazaar)]

State number
[704]

dusk jay Jun 23, 2024, 12:41 PM

#

Posted for player Cyan, s481

Observation

Tactical emotes and stickers are not adding to the game experience or QoL for players

Consequence

Vanity items such as stickers and tactical emotes are fun items, but they don't add anything to our experience and in some cases contribute to the negative Quality of Life.
They are repetitive, uninspired, and provide no use to players.
Because they are given as rewards, they are unavoidable, and players who engage more often now have an abundance of the same stickers in their backpacks.

Solution

Stop issuing stickers and tactical emojis. Allow players a trade to redeem their abundance of stickers and emojis for other high-quality items.
If a vanity aesthetic is needed such as stickers or emojis, to increase the social aspect of the game, then have a separate sticker/emoji store where people can offload their abundance of stickers in trade for others they don't have, or other items. This also allows one location for stickers and emojis, a potential wider variety, and the capacity for future adaptation/optimization.

or

Discontinue the ideas and remove the features.

State

Any/180/481

dusk jay Jun 23, 2024, 12:57 PM

#

Posted for player zombieclanslayer, s1304

Observation

Short run, repeating events like Blissful Bags, Value Slots, etc all feature mechanics which redeem any unused items for things like rss. This doesn't incentivize players to engage.

Consequence
Features with short run events and automatic redemption will continue to lose engagement, eventually becoming obsolete and contributing to the marked reduction in monthly, quarterly, and yearly revenue patterns, as there is no way for a majority of the player base to engage with them reasonably without purchase, and no incentive to invest either time or money at all.

Solution

Allow players an area to trade their unused event items for Pearls
Example: a f2p can achieve all tasks in Blissful Bags task bar, but doesn't feel like investing in the event. They can, however, trade their earned keys for Pearls in another location, so they choose to do that instead at a ratio of 1 Key:10Pearls
Now the player is more likely to engage in the Festival shops, as well as events like Blissful in the future.

State
Any/180/1304

cursive chasm Jun 23, 2024, 1:19 PM

#

Observation

There is so much wrong with this game now, it is no surprise so many people are quitting lately. The worst thing is the same, constant feedback to the developers and instead of actually listening, they just push more and more badly thought out, broken content at us. These are huge reasons why SoS is such a turn off for many people:

▪︎ Nexus. Broken from day one. The time slot selection, the bad matching, the bugs, the lag, the ridiculous amount of coal needed to upgrade the boiler room. Just everything is terrible about Nexus and so many have quit over it.
▪︎ Too many events all the time and the majority are spender only things, leading to a huge power gap and player fatigue.
▪︎ Bad organisation and repeating of events. Summer games in March, Valentines in June.. All money grabs and boring.
▪︎ Many boring, same old events. Supply rush, slots, the hideous Chef cooking event, Labyrinth City, Behemoth Trials, that horrible Pinball Event, the Pluton, whatever it was called, elite spender shooting monsters event. Just drowning in mediocrity all the time now.
▪︎ Power gap. It should never have become so big but it pushed more and more. SvS is a 6 or 7 huge spending player event, not a state event and subsequently it is horrible to play, never mind try to get points.
▪︎ Far too many bundles and too expensive. Making money is one thing, but drowning us with so many things we need to upgrade plus the price of things makes it a major turn off for what essentially is just pixels.
▪︎ Bugs and lag. Too big for older devices and too unstable. If we can't play, we end up not wanting to play.

Consequence

Players quitting, game dying.

Solution

Can there be one? I mean, the combined ignorance of developers not acting on constant negative feedback, them still pushing garbage at us and the game being nothing more than a money vacuum for the biggest spenders means not many can see playing SoS as a fun, worthwhile experience any more. Listen and fix it.

EraZor 216/all

deep slate Jun 23, 2024, 1:42 PM

#

Reposting for Clark

Observation:

Enlistment is broken. Takes far too long to get troops out. I still had troops in enlistment from the last sus when this one started. My duty rate is really low despite all dailies, survival guide setup etc etc at this rate with 2m troops in it will take 60+ days to clear, it more aren't added.

Consequence:

Lower troop count. Troops not then included in nexus etc. the more events we do the more it will add to enlistment meaning a never ending circle of troops building up.

Suggested Solution:

Give more duty coins out. Give more chances to collect them. Increase duty rates. Anything to improve it.

State number

All

Prior votes 59 🔼 3 🔽

wanton peak Jun 23, 2024, 3:48 PM

#

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫: Hades the great

𝐎𝐛𝐬𝐞𝐫𝐯𝐚𝐭𝐢𝐨𝐧: to add biocaps to mystery mania event

𝐂𝐨𝐧𝐬𝐞𝐪𝐮𝐞𝐧𝐜𝐞: currently mystery mania event doesn’t have biocaps as biocaps comes handy and used more often for buying several things biocaps should be included in this event

𝐒𝐮𝐠𝐠𝐞𝐬𝐭𝐞𝐝 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧: just like lucky slots and other events have biocaps mystery mania event should also have biocaps

𝐒𝐭𝐚𝐭𝐞: All

shadow plinth Jun 23, 2024, 4:48 PM

#

Observation :
When reporting game crashes or Issues using the Alternative Menu, CS only replies with canned troubleshooting messages such as clearing the cache, uninstalling/reinstalling, etc.

Consequence :
After a series of troubleshooting, the issue was reproduced and reported, but CS just returned the same text. It seems this shows no intention on the part of CS or development to respond. It is the height of rudeness to the reporter and leaves in disbelief as to whether they are willing to do anything about it.

Suggested Solution :
CSs and developers should read probing and reporting content and reply accordingly. Replies that are not canned, but are in line with the content of the report, should show players that they are willing to look at the content properly.

State : All

toxic tangle Jun 23, 2024, 7:55 PM

#

Posted for Susanoo

Observation:
NHI Ni - 1 Yastreb (Helicopter) - Weekly deals

Consequence:
There is not enough ways to obtain parts for helicopter - NHI Ni - 1 Yastreb and there is a lot of players who didnt finish it yet.

Suggested Solution:
Add crates with parts for helicopter - NHI Ni - 1 Yastreb to weekly deals

State number
All states

rose field Jun 23, 2024, 8:53 PM

#

Posted for Gabs

Observation: "Taking into account the lag during battle events like svs and people getting zeroed, enlistment should be faster and more accessible without causing so much frustration to players, base rate shows 30 000 but currently is 3000 will take months to get my troops back and we need them for Nexus tomorrow."

Consequence: "This is frustrating because every time someone is about to hit you, your game crash and don't let us do nothing to evict it and to add have no troops for Nexus because enlistment duty rate don't increase"

Suggested solution: "Give more free duty coins from SVS and fix enlistment is time to do something with it"

State: All states

olive pivot Jun 23, 2024, 9:00 PM

#

Observation:
Unfair match making for SvS, this isn't the first time I have seen this but having one state have Migo and all the state event buffs which go along with it having to fight a state which doesn't have Migo makes it massively unfair and one sided.

Consiquence

The state which doesn't have the state event buffs is at a massive disadvantage and has a strong possibility of losing the fight, state 1284 had this issue last weekend and because of the poor matchmaking has to suffer 2 weeks without a governor where if they didn't have the buff we would of had a strong chance to win.

Suggested solution:
Make it where if you don't have Migo, you will match with another state which doesn't have Migo, as you can see in the pictures the buffs are extremely strong and makes it very one sided. There is a lot more buffs then are in the picture, this is just a few.

State Number:
All

toxic tangle Jun 23, 2024, 10:08 PM

#

Observation:
Epic tempest arms and Epic tempest essence

Consequence:
Epic tempest arms are ending recycled by players why smaller players could use them if we could trade them and Epic tempest essence ends up hoarding in our backpacks as most players got no use for it.

Suggested Solution:

Allow players trade Epic tempest arms
Allow players exchange Epic tempest essence to Legendary tempest essence - for example 5 Epic for 1 Legendary

State number
All states

eager raptor Jun 24, 2024, 1:13 AM

#

Observation: 
 Nexus Struggle - no time slot - locked out

Consequence:  Nexus is a useless event for our alliance as the time given was ridiculous. This time around we didn’t get anytime and are not registered- absolute joke

Suggested Solution: 
Bring back Alliance Dials that our players can play at 8utc and have fun.
Nexus is a useless event and why grow a hq if you can’t enter events?
State number
133

runic axle Jun 24, 2024, 2:35 AM

#

Posting on behalf of S248 Yoosun

Observation:
HEALING/ALL speeds up have disappeared from alliance showdown store.

Consequence:
Showdown store is one of the main avenue for players to get healing/other speeds. Players have no other means to get 1hr HEALING except through bundles. This is very costly for lower spenders.

Suggested Solution:
Bring back speed ups in showdown store!

State number
All states

elder sequoia Jun 24, 2024, 10:44 AM

#

Observation:
After uploading a pic you have 3 days of cooldown before you can make another upload, this is not fair and 3 days are way too long. This has a bad impact on overall gaming experience of players

Consequence:

3 days are too much to wait for another upload, players get frustrated having to wait this much and either have to change currently existing pic into deafult hero (not always suiting them decision) or stay with it (where they don't have to feel comfortable anymore)
Some players constantly change their pics for various reasons, examples included in mine are mood and how I see myself there on that particular acc. Having to wait between each upload is annoying, there are players who don't have as much patience to be able to wait up to 3 days each time and often lose taste for their next pic by the time the cooldown is done, absolutely dissapointing tbh
Since profile/half-lenght pics can be uploaded regularly 3 days shouldn't exist in duration of their upload cooldown, this amount of time doesn't really seem like something fairly regular and doesn't satisfy at all

Suggested Solution:
Change the cooldown from 3 days to either 1 day as max or 12h, players who frequently upload their pics will find this more friendly to them and wont have to experience things like frustration or dissapointment. They gonna end up each pic upload happier and will have a much better gaming experience. Uploading a pic should be available/possible to do roughly as frequently as name changing is, in sense... Why I can change my name only every few secs and have to wait for every new pic as much as 3 days? Is there any logic in that?

State number:
811/All

torpid kite Jun 24, 2024, 11:37 AM

#

Observation
Chef event seasoning now requires a drain of stamina or to spend minutes plundering trails in older states , newer states does not have the luxury of bread saved up I think so they rely on stamina usage if they want to continuously make perfect ratings with their servings

Consequences
Players spend much unnecessary time clicking and clicking and using stamina . Before seasoning was easy to get and never recycled.

Solutions
Let seasoning be increased in killing infected and fiends, donations and timer help

No one likes that silly pot animation making us stay longer, please remove it or give the option to have it on or off

States
All

#

Observation
This is the only game I have played that never gives options to skip tutorials/popups/tips

Consequences
No matter how many times we play any event we still are forced different pop ups that are definitely not needed and some are down right annoying cause it actually moves wherever you were looking at.

Solution
Instead of having us closing off pop ups give us the option to never saw this message again.
In heist the most annoying pop up is at the start sending out marches,yes we know and if we did not click the march box and accidentally closed it it comes up again. Let us select never show again please

States
All

torpid kite Jun 24, 2024, 12:11 PM

#

Observation
Supply hub
Thank you for putting better rewards, it was appreciated but this event is still frustrating players since it benefits those who have bots or a bunch of given accounts or farms. People playing by the rules can't even spawn crates solo or with their main and farm unless a hub is already looted to some extent while other players send an army of settlements to get many golden crates which is unfair plus when players who just have their main or main and farm spawns crates on collecting them with 1 march now has to worry of people porting and taking their crates

Consequences
Event benefits players who has many accounts or bots more than players who are dedicated with their one account and maybe a farm.
Sending 1 march to crates that anyone can port and take is also very frustrating and makes you stressed on a game.

Solutions
Make supply hubs an allaince event , open for 23 /24 hours with unlimited supplies that once you do your looting you are guaranteed to get all 10 crates that no other allainces can collect
Each player will be happy looting comfortably and getting the crates without hassle and worry.
Would be nice since spawning crates are guaranteed without other players stealing that the gold crates increases to 2 , silver 3 and 5 brown crates

States
All

unkempt jolt Jun 24, 2024, 1:02 PM

#

Observation
Game is overloaded. It was said many many times, but it's still has to be repeated to heads of developers, until they can finally understand. Game is work for you - not for us. We players, have work/studies/etc., and with current number of events sometimes game takes more time than work. Like in azure days. It's ok to spend Saturday for svs once per month, but it's not ok to have 5-6 time consuming events in working days.

Consequences
Game will die soon, as a lot of active peoples complain about it.

Solution
Decrease overall number of events to max 2 per day during working days. Decrease number of time consuming events.

States
All

molten seal Jun 24, 2024, 2:20 PM

#

Observation
Pearls are hard to get. Bundle price increases and we don't get the same amount of pearls like we used. Rewards for lucky card event has always been the same.

Consequence
People quit the game because people can't catch up

Solution
Add pearls in lucky card event

States
All

lunar stream Jun 24, 2024, 4:51 PM

#

Observation:
Alliance-wide events such as Nexus with specific playing times mean that players cannot take part in them due to their work and are thus treated unfairly. This is a problem in larger international alliances in particular because it is not possible to do justice to every player. Even the time selection mechanism can always lead to having to play at times when you cannot.

Consequence:
Demotivated players who do not get a good ranking in these events and do poorly in Migo.

Suggested solution:
Abolish alliance events with only one time slot per day during the working week and instead introduce events with freely selectable times at the single player level.

State number:
all

scenic breach Jun 24, 2024, 5:02 PM

#

Observation
Path of Water balancing is actually terrible. It used to be an enjoyable minigame. Now it's not even remotely fun any more. The matchmaking is awful, unless you're an almost maxed whale, you're in for a bad time. Every season, we hope it will improve on the previous season, but it never does.

Consequences
The pool of players enjoying PoW is getting smaller by the day. The only way a lot of players can actually contribute is via the bomb perk. Nobody wants to rely solely on a perk to compete.

Solution
Option 1: Base matchmaking on battle power. Create leagues based on BP ranges making it more balanced and enjoyable for all.

Option 2: Make it more of a skill and tactics based minigame and give everyone fixed marches and heroes.

Option 3: Apply BP buffs to players whose marches have died consecutively without gaining a kill themselves (The more you die the stronger the buff).

Just a few ideas, I'm sure there's no end to what can be done to balance PoW. Make it fun again...🙏🏻

States
All

vital pagoda Jun 24, 2024, 5:59 PM

#

Posted for Vega

Observation:
The POW battle engine depends only on the power of the Behemoth

Consequence:
Upgrading stats does not increase march power, making these efforts feel wasted

Suggested Solution:
Make the POW battle engine like the normal battle engine, where all stats and upgrades are counted

State Number:
All

🔼3

lilac trout Jun 24, 2024, 7:18 PM

#

Reposted for OLy

Observation : Koth both legion times appears same at event screen .

Consequences: players who playing in both legions or send message often get confused and missed the event due to to time confusion and misunderstanding due to bad way of display.

Solution: show original time of respective legion on screen so players don't get confuse of time.

State number: all states.
13🔼

native spruce Jun 24, 2024, 9:35 PM

#

Observation : game is lagging. Pow and everything

Consequences: I can't buy bundles. You don't get money

Solution: Fix it

State number: all states.

jade rose Jun 24, 2024, 11:23 PM

#

Observation:
We are tired from Nanami stickers in POW. Everybody already has 20 crates of them

Consequence:
Those boxes just collecting in backpack as useless stuff

Suggested Solution:
Add Sharks stickers to POW. Or at least crates which include all stickers on choice

jaunty mica Jun 25, 2024, 8:29 AM

#

Observation: F2P/low/mid spenders player's also want get a wings

Consequence: Players are frustrated with their inability to win wings because they have to compete with people who spend bags of money

Suggested Solution: Creating general wings available to everyone

State all

runic axle Jun 25, 2024, 8:38 AM

#

Posting on behalf of Lissa-Alissa

Observation:
[In continuation to the ticket 1402827 & to whom who able to read & understand what is written.
One more time: 1.We are alliance of 47.8BP & 40 players & there are 8 more alliances similar to us on same map. 2.We are matched with alliances of 140-190BP with 80-98 players (see screenshot attached). SOS developers proclaimed that their "goal is to make sure all Alliances can enjoy fair battle in Nexus Struggle and get the rewards they deserve based on their power and participation". Right now the situation is very far from enjoyment & fairness & waste of 2.5 months of players time. Right now the situation looks like SOS developers NOT able to deliver 100% functional product to the customers. I suggest SOS developers at least pretend to not be complete professional incompetents & compensate all alliances who end up in this situation half of maximum rewards from Nexus Struggle

Consequences: Smaller alliances and players have no chance at all in the event up against way more powerful players and alliances

Solution: Improve matchmaking mechanism in Nexus struggle

State Number: All

Upvote: 21 Downvote: 0 [Moved from #🐞︱bug-reporting and reposted]

jaunty mica Jun 25, 2024, 8:56 AM

#

Observation: Effortless progress miss behemoth MK2

Consequence: Behemoth MK2 should be added because some players may have finished MK1 or simply prefer to focus on the dinosaur

Suggested Solution: Add behemoth mk2 in effortless progress

State all

amber grail Jun 25, 2024, 10:19 AM

#

Observation:
SoS continuously does small updates by itself, without a warning or a way to schedule it.

Consequence:
SoS eats data from players as they cannot use wifi for Updates. Additionally, updates also happen during important alliance and world events which badly influences for the game play.

Suggested Solution:

Offer an "only update when connected to Wifi" option.
Ask whether a player wants to have an update or reschedule it to their convenience instead of force-updating at the game's start.
Alternatively, stop small updates and only release bigger ones that require manual (or what the player's settings are set to) confirmation.

State number:
All

elder sequoia Jun 25, 2024, 10:23 AM

#

Observation:
The event with trucks is one of the most interesting I've seen so far and I really like it (I bet I am not the only one) and often start off with it every day as a first thing after reset. Sometimes it feels like there aren't enough attempts at either option and there's insufficient amount of other things included

Consequence:

It seems like there aren't enough trucks of your own, 4 get done too soon, that doesn't always feel fair
There are neither enough attacks available, 4 aren't enough. Not every attack has to provide a hoped loot available at chosen truck (even if attacking the same truck twice) and you don't always end up with sufficient amount of that loot
20 available refreshes for free aren't always enough, not every refresh provides trucks with loot we look for (for example I try to find those with monkey frag crates as I have it almost golden) and for average player majority of trucks from those appearing are too strong and impossible to win against. After using up all 20 free refreshes every next refresh costs us bios starting from 100 and every next increases by another 100, by the time we will find a truck with hoped loot we can use up nice thousands of bios that could be used elsewhere
The amount of available tickets for truck refreshes isn't fair, it roughly takes 3-5 tickets to get a red truck class S that usually has the best loot

Suggested Solution:

Instead of current 4 make 6 trucks of own available which is going to make it fairer, its gonna let us offer more loot and end up getting more of it for ourselves
Instead of 4 let 10 or 16 atttacks be done on others' trucks, players could have more of their wanted loot and gonna end up more satisfied
Increase free refresh chances to 30 or even 50 for fairer results while looking for certain truck(s)
Provide us more truck refresh tickets via daily crates, like 5 per crate and not only selected crates like its now but all 7 available daily

State number:
492/All

dire island Jun 25, 2024, 3:31 PM

#

Observation.
Angelina hero bundles are so expensive just to get enough to unlock her, only 2 in each pack so need to buy 5 packs.

Consequence.
Players feel this is over priced just to unlock a heroes and would have to spend even more to upgrade her enough to have her make the difference in battle.

Suggested solution.
Increase the frags amount in the bundle to make spending hard earned cash seem at least appealing to players, or lower the cost of the bundle.

State number.
All that has packs available for the hero.

void palm Jun 25, 2024, 3:40 PM

#

Observation:
The free Sarge frag in weekly store is not helpful. It's a filler feature we don't need.

Consequence:
Sarge frags are useful for nothing.

Suggested Solution:
Give us better items or a hero of our own choice that's close to our current gen.

State number:
All.

night mauve Jun 25, 2024, 4:22 PM

#

Observation:
Power Unleashed bundle used to be one of the main ways to get plasma, now it has removed plasma for tempest reforge serum.

Consequence:
Now that everyone needs more plasma to upgrade to p15, it's that much harder to get.

Suggested Solution:
a) Give the option to choose plasma or reforge serum
b) Switch which Power Unleashed is offered each week.
c) Offer both

cobalt laurel Jun 25, 2024, 6:43 PM

#

Observation: Once again mismatched play. My small alliance has no chance even coming close to fighting any alliance like this. Too many "events" have become whale only making smaller chiefs mad and wanting to quit.

Consequences: Smaller alliances die. State dies.

Solution: Bring back AD for the smaller alliances and let the big alliances do the Nexus Nightmare. Make the rewards the same.

rich kelp Jun 25, 2024, 8:06 PM

#

Observation: Azure Heist, is a terrible and boring event in which many, if not all players who partake simply leave it once they reach their 10k points for migo or 150k for all basic rewards. On top of that, there are bugs, lag, registration issues ect. which have plagued it since day one.

The main issue I'm raising, however, is the pop-up banners that occur at the start of the match. That be for killing infected, occupying a gas node, and collecting a gold canister. There is 0 need for these to be there and adds extra clicks and frustrations when players try to be quick with occupying nodes, killing infected and collecting canisters.

Consequences: Players' interest in the event is non-existent and will skip it the second they can, it is one of the never-ending events we players constantly have to deal with and makes our days busier and game experience worse.

Solution: The best solution would be to remove it and allocate the migo rewards to let's say trap, and the basic rewards from the event not tied to migo to other events, such as RR / KoTH for hitting the different tier points, trap rewards, PZ rewards.

But, if you refuse to remove this then at least make the event easier for us to play, remove the unnecessary pop-ups, fix the bugs, lag and improve the rewards to make it worth our time.

glacial girder Jun 25, 2024, 8:30 PM

#

Observation:
Trolls/Bullies - sometimes we get to see or experience people being total trolls or simply rude and wanting to put threats/burn etc. Outside of game sos doesn't want any screenshots, any proof of violence that one can make to other. In game OFTEN those people bubble for a long time, use svs event as to reloc and hid account to wait thru 60 days and go bully another state. Or they simply stay here under bubble and still annoy the whole state.

Consequences:
Some people may not want to play anymore or get too annoyed over fact they cant burn player. Often they also get burnt by that exact player that attacks player and then go under bubble again.

Solution:
Make a buff for a governor that does not allow certain person to bubble or to take off bubble from someone. Or make an option to kick person during transfer or decline person that wants to come to state.

State number
655

copper jewel Jun 25, 2024, 9:14 PM

#

Observation:
There are 36 events inside the event center, not counting trap, showdown and useless plague zone. And a lot of them need your active daily participation. And you know what? Players are tired. Like, really tired. We just had a talk inside Alliance about it. It's overwhelming, time-consuming, and annoying. Every day. A few members expressed a strong desire to quit immidiately because it's getting out of hand. But you just keep adding and adding new stuff, especially "Give us money to participate or have a 0.2% chance to maybe get something" events. And other useless things, instead of fixing a huge amount of problems we already have with everything else. The list is very long, and people remind you about it every day.

Consequence:
Players are leaving, alliances and servers are dying.

Suggested Solution:
Stop copying and pasting dozens of "new" events. Stop forcing us to spend hours in game just to be able to do a daily amount of stuff. Start fixing problems and giving more free opportunities for f2p players to be able to progress and stay afloat, instead of being destroyed everywhere and barely holding on. My hope that you'd actually listen is on the same level as a chance to get anything useful in many of your bundles ("Odds 1.0%"), but... Keep trying till we quit.

State number
All

magic imp Jun 26, 2024, 1:38 AM

#

Observation: 
 Matchmaking was supposed to be better this time... it's getting worse and worse... the team oppo site has literally 10 times more power than us and our best HQ is p10 and they have a lot of p15-14.. it's not normal and the criteria for matchmaking are incomprehensible... thank you for rectifyin g this because we are only on the second day and the game is almost already over... 

Consequence: 

Alliance will not be able to compete fairly against opponent. 

Suggested Solution: 
Fix matching to become more fair across the board. 

State number
965 (but same in 464)

verbal saddle Jun 26, 2024, 3:51 AM

#

Observation
Transfer notice

Consequence
Sometimes people want to start planning where to move next, maybe try to make new friends before moving and with 1 week notice is not enough, sometimes not enough time to buy transfer passes.
Solution
Ithink maybe 2/3 weeks before transfer should have notice and show where we can transfer so people have more preparation time to decide where to go, so they can make sure they will have enough tickets

small egret Jun 26, 2024, 6:16 AM

#

Observation:
We are two weeks till the end of Icy Isolation season,and there is no way to max or get near max with exploration project and frontier outpost as normal player (F2P or low,mid spender)

Consequences:
As a player you wonder what is the point of playing and wasting your time with that if you dont get nothing in return and only way to play this game is to have a BIG wallet,and that is sad

Solution:
Maybe to optimize the progress so everyone can get something from playing this event no matter if you have small or big wallet😅

State:everyone

jaunty mica Jun 26, 2024, 7:43 AM

#

Observation: Healing soldiers costs large amounts of RSS in the Nexus event, which is why players often do not heal their army because they do not want to waste it

Consequence: Players are unhappy because stronger alliances attack weaker players, which causes the hospital to fill up. treating soldiers costs a lot rss

Suggested Solution: Removing rss costs from treatment in Nexus event

State All

cyan charm Jun 26, 2024, 8:46 AM

#

observation:
Alliance mine is missing this Time

Consequence:
Its to hard to get the Stuff together for the 3 Migo Buildings

Solution:
Bring Alliance Mine Back and offer some Benefits to get the 3 Buildings better leveled in this season.
And bring old System back with End Level 10/100/30
please

elder sequoia Jun 26, 2024, 9:40 AM

#

Observation:
Its unfair that Dreadbeasts are included only during migo events, majority of the materials they have included in rewards after killing them are useful and needed also outside migo

Consequence:

Materials like bios, golden frags, vehicle parts or tactical guides are essential also outside of migo, while they are gone for 2 weeks between migo seasons we are limited with their numbers that we can get
The 5 Dreadbeasts from daily task provide sufficient amount of tactical guides and the first one gives a vehicle part that eases progression towards hopefully getting another golden vehicle as it takes roughly 80 parts to get it, without that taking place its hard to do anything in this direction as with vehicle parts we are only dependable on daily free attempt(s) with which it takes longer to use up all 80 needed parts to get a golden vehicle and we get less tactical guides which mostly come from duels that can be done only on Monday and Tuesday and weekly deals store for up to 30k coins, Dreadbeasts are available regardless which day of the week we have

Suggested Solution:
Leave the Dreadbeasts even outside of migo event, just remove the circled material that belongs to it, the rest that we get from them should stay and be left untouched regardless wether we have migo ongoing or not. Let us grow satisfied and use what we have available to us, and stop adding us limits where its not needed to do that

State number:
811/All

fleet pond Jun 26, 2024, 11:57 AM

#

Observation:
behemoth mk zero , impossibility of obtaining any material for the update with the exception of a crate in the store once a week

Consequence:

At the rate of 80 fragments per month, we will improve even in 2035. every useless thing can be obtained or bought, but not this one? WHY

Suggested Solution:
Add to other stores, add crate to perl store, return option, get it in intels..... there are about a million ways to do it.

State number
1226

void palm Jun 26, 2024, 1:18 PM

#

Observation: The morale notifications that pop up on the lock screen are unnecessary and unwarranted.

Consequence: It's frustrating, having multiple an hour, sometimes multiple in mere minutes! 20+ notifications a day to entice people to "habit open" the app is an immoral tactic and no one wants them or cares for this specific notification. It's abusing the notification option since it's a war game and it's needed to be kept on due to being attacked and to not log online to a zeroed base.

Suggested Solution: Provide a way to switch off the notifications regarding the morale speed ups.

States: All.

split lotus Jun 26, 2024, 1:40 PM

#

Observation:
Another great update for the PC client. Can't zoom out on neither pow or KOTH. Excellent backwards points for enemy team in pow

Consequence:
It's quite obvious isn't it? Have to pan all over, if tired good luck reading enemy gain per minute

Suggested Solution:
Stop updating without proper testing

State number
755 - all states

white basin Jun 26, 2024, 3:13 PM

#

Observation:
[Nexus Struggle]
This event doesn't any better we can't play it at all we losing all our Glory and hope in game, in last round we fight vs [OCD] and they took the whole map lvl1 check point today we fight vs Korean alliance who did the thing, give us back [Alliance Duel] this event is BAD, match making is horrible, System is full of bug, you just made another event that makes the maxed players feel more unstoppable and mid spenders feel useless and quit

Consequence:
[People are quitting, MIGO at it's end and we didn't have any fun at all, the game just became too heavy on our heart]

Suggested Solution:
[Work on the match making for next and last round of nexus next MIGO bring alliance duel Beck, reward us for all the missing glory we can't]

State number
[459 - All]```

Screenshot_2024-06-26-18-03-17-273_com.kingsgroup.sos.jpg

lucid mulch Jun 26, 2024, 3:57 PM

#

Observation: We the players of State of Survival have observed I need for changes to nexus event.

Consequence: As a consequence to our observation, we have concluded that the game does not function efficiently. And is not any longer fun due to the needed changes below.

Suggestion: We suggest the following changes.

Nexus Struggle event should fix the following:

Match making system.
Numbers of participants in the event to be 6 instead of 12 alliances.
Giving the option to besiege our own buildings from the previous day to control it or put a timer like MM ( but defending the building for 60 min and work on taking a new land is just making no sense).
Giving more healing speedups or putting healing talent like the one it was in MM, ( people getting zeroed on lvl5 City day and don't play the rest of the event).

State Number: 459

stoic seal Jun 26, 2024, 5:07 PM

#

Observation: match making very off balance. 3 Nexxus have come. All have had 1 alliance extremely higher power. SOS is picking winner before event starts. We knew immediately day 1. The one would take all and then come for us .

Consequence: On 2nd battle winner is already decided. Gates are locked and most are out of event. people do not bother to even play. Paying People are talking quit game.

Suggestion:
Balance all. Do not add 1 way above all other 11 .

State 429 and all

Suggestion

modest goblet Jun 26, 2024, 5:40 PM

#

Observation:
dissaperance of cards

Consequence:
mi cards dissaperd after latest patch

Suggested Solution:

Let all states have Effortless Progress always at the same time or alternate some of them to let them swap every second week, like 971 now and 492/811 next week for example
Let all players benefit from it cause regardless of state age and strenght of its players every player has same needs and has to be treated equally as they deserve to be, bring this back to how it used to run as everyone used to be happy that way liking it, being excited for every time it came regularly. We haven't asked you to make any changes here, so bring this thing back and leave it untouched

State number:
492/All states that also don't have Effortless Progress lately

runic axle Jun 27, 2024, 4:44 PM

#

Reposting on behalf of Mar Albujer

Observation: Sudden loss of 5millions troops and drastically affecting bp and gameplay. Bug reported which CS mentioned that player had dismissed the troops in 1 min.

Consequence: Player took a long time of gameplay to accumulate troops and it was wiped out in a matter of minutes.

Solution: return the troops!

State numbers: ALL

Upvote 7 ; Downvote 0

shadow plinth Jun 27, 2024, 6:21 PM

#

Observation :
Despite the fact that the management has already provided the ability to link to Funplus IDs or other services, the linkage does not work within the Funplus Zone and appears to be an attempt to collect additional personal information in lieu of rewards.

**Consequence : **
If they are already bound, they should be able to carry over their binding information to the FunPlus Zone, but Asking players to enter additional personal information causes a great deal of distrust from players, and many players feel that there is a significant lack of privacy literacy on the part of the operators.

Suggested Solution :
Any personal information already collected should be immediately erased and never used for any other purpose.
Players are extremely sensitive to privacy and all members of the management should improve their moral awareness and literacy.
In addition, FunPlus Zone are unnecessary and should not be permanently reinstated as broadcast Office already exist.

State : All

dusty plinth Jun 27, 2024, 7:10 PM

#

Observation nexus is really awful and needs a total rework from the bottom up.

Consequence why play an event that is so flawed and bias. As a result many just give up.

Suggested Solution:

Make matchmaking better . clans with even heros and battle power. make the bug fixed that we can attack buildings and checkpoints if event is running.

state 121:
clan TNL

slim cairn Jun 29, 2024, 3:30 PM

#

Observation: Nexus time slot doesn’t suit us at all. At each Nexus we have to play at 2pm UTC but very few of our membres are online at this time.

Conséquence: We play the event with 5-6 players against entire alliances. We don’t stand à chance and our membres are angry that we can’t play this event properly. If we still have to play at 2pm UTC again, we won’t play at all.

Suggested solutions: Take into account our time choices (since you ask us for them) and allow us to play this event at a Time that suits us better.

State number: 658

Thx.

toxic halo Jun 29, 2024, 4:17 PM

#

Observation:
In rallies the system chooses the joiners' vehicles/carriers skill despite rally leaders choosing the vehicle intentionally.
For example MK2 are better than MK1 but the system will default choose MK1 in all rallies if the 2 vehicles are equal in power

Consequence:
You may loose fights because the system picks MK1 over MK2

Suggested Solution:
It would be better to pick the vehicles and carriers based on what's the best, not only on the power

State number: All

toxic halo Jun 29, 2024, 7:22 PM

#

Observation: In Nexus event the checkpoints don't add anything to the game.

Consequence:
They are not useful or make the game play more fun/interesting

Suggested Solution:
The checkpoints should be removed and you should just add more cities instead

State number: All

brittle fox Jun 29, 2024, 7:36 PM

#

Observation: Players would like to know when new things are added to events to better prepare for them

Consequence: Players use resources or items in different areas instead of being able to save them for better points in events.

Suggested Solution: Highlight new events in advance to help Free to Play players decide if and when to use items.

State Number: All

simple robin Jun 29, 2024, 9:00 PM

#

Observation:
Every time you create a new character,you have to complete the tutorial.

Consequences: It's boring and it takes some time to complete it for nothing. It's unnecessary if you have already other characters on the same email.

Suggested Solution:
Remove the tutorial if the player has already other characters on the same email.
This way only the first character of each email will have to complete the tutorial.

State number:
ALL

split lotus Jun 30, 2024, 12:17 AM

#

Observation:
Christmas trees gone.

Consequence:
Can't put any presents under invisible trees

Suggested Solution:
Fix the models so they are visible again

State number
755 - all states

naive path Jun 30, 2024, 6:08 AM

#

Observation:
Nexus Struggles continues to be a struggle. There is no transparency in the merits point system, e.g. how many points for reducing building’s durability. The ‘Guides’ are not clear (although this is nothing new in any event in SOS). Also, there is no incentive in occupying The Nexus other than merits in reducing its durability.

Consequences:
Nexus Struggle is an event which has no real endgame other than burning settlements because that seems to be where the higher merits will come from. It’s boring, too many days involved and with horrendous matching. Losing interest and my brain cells are crying for help.

Suggested Solution:
Cut short the event days, e.g. combine the first two days. Additional merits should be given to the Alliance that occupies The Nexus. Improve the Guides and publish the merits point system (holding my breath on this one). OR totally do away with Nexus Struggle and bring back Mining Mayhem.

State number:
ALL

shadow plinth Jun 30, 2024, 10:27 AM

#

Observation:
Hero Challanges

Consequence:
I think this is a bug for a long time sometimes i got like this sometimes working fine, where hero challanges is endless keep doing like that while i'm already killing the last boss, it's very annoying while waiting to finish but after got like that you need start from the beggining, idk if in other state for some user got like this too.

Suggested Solution:
Just Fix It and thank you

State number
831

devout thunder Jun 30, 2024, 2:20 PM

#

Observation:

Some old states need merge

Consequences:

Some old states have issues with players leaving and state dying. A merge would bring more players together and make the state competitive again. This would bring back the fun.

Solution:

Bring back a new state merge for needed states

States:

All

sick marsh Jun 30, 2024, 4:43 PM

#

Posted for Nemo!

Observation: Alliances could use a place to teach and train members in what formations to use, how to play events etc.

Consequence: It's hard now to train members with pictures and text also due to language barriers

Suggested Solution: Give alliances an arena like player vs player where they can help members with training and formations so it's easier to teach them and offcourse it needs to be free.

State number: All

toxic tangle Jun 30, 2024, 7:43 PM

#

Observation:
Value slots

Consequence:
Players always got some leftover gold coins (slot tokens) what they cant use as lowest price of something in shop is 400 and noone needs coins to be recycled to RSS crates.

Suggested Solution:
Allow us to keep our coins and move them to next value voucher event instead of recycling coins for RSS crates after event is done

State number
All states

umbral kraken Jun 30, 2024, 8:48 PM

#

 UI is extremely cluttered. A fixed “shortcuts” icon adds to the clutter. “Cards” is not something I need to get to in 2 taps  

Consequence: 
Desired actions are increasingly difficult to navigate to 

Suggested Solution: 
Allow Shortcuts icon to be customized 

State number
971

toxic tangle Jun 30, 2024, 9:38 PM

#

Observation:
Material Shortage

Consequence:
Players are forced to waste 50 stamina for 5 crystals and 5 research speedups daily during one week what is waste of stamina considering how precious it is as we dont have much of it.

Suggested Solution:

Count intel infected kills into this event so players will not waste stamina
Instead of research speedups add general speedups
Give us 10 crystals per day instead of 5 crystals

State number
All states

toxic tangle Jun 30, 2024, 10:14 PM

#

Observation:
Relocators as rewards from RR and Nexus

Consequence:
The amount of advanced relocators what players use during RR is nothing to compare with what they get back after the fight.
Nexus is not giving players any relocators after the fight when they win or lose, only relocators they may have are the ones what get refreshed overtime or by using biocaps and ofcourse Nexus is also taking their relocators from backpack what is making players end up with no relocators in the end, mainly in RR week with no relocators in return.

Suggested Solution:
Give players at least 5 relocators from RR when losing and more when they win and also add between rewards in nexus relocators so players have something to port with in fights as not everyone can spend a lot of biocaps on relocators.

State number
All states

dire wasp Jul 1, 2024, 12:59 AM

#

Observation

No supply hubs found but supply rush is on, new Nexus scheduled even though it was supposed to be 3, flawless pearl spending on sotf, special events like pinball are now regular money grabs, we are getting bombarded with events intended to do nothing but demand money. Nexus was a joke, set up to benefit whales. Attacking each other for points instead of any strategy.

Meanwhile the errors multiply. Example : Supply Rush is on but No supply hubs found is the message

Consequences:
It’s a circus without rhyme or reason. Spenders are becoming less and less as those with half a brain realize there is no point to anything. It’s a digital version of “Keeping up with the Kardashians”

Solution: Bring some organization to what started out as a great game first 2 years. Your description has nothing to do with actual game.

State: All

short wigeon Jul 1, 2024, 1:15 AM

#

Observation
Many updates has come and many features has been added Max morale (1350-1400)
Gems level 9
And generation 2 tempest is out for long
63 skin sets
500+ decorations
250 skins+
9 Gen 2 tanks
Gen 3 plane is out for long

yet pearl shop has not be upgraded since long ago
And the current only stable source for pearls is bundles and they have been nerfed too

Consequences:
The pearl shop is losing value at a rapid speed to the point there is almost no reason to buy from anymore.
Solution:
Please update the pearl shop prices to allow Many players to catch up . Reduce gem chests & cost price to match the new gem updates
Add gen 2 tempest materials
Reduce the cost of tempest ,behemoth,formation,old skins.gen 1 gears to match the current age of the states.

icy nimbus Jul 1, 2024, 5:16 AM

#

Observation:
Not much opportunity or point in mining for regular crystals. You need too much coal and a lot of limestone/concrete as opposed to last season.

Consequence:
No opportunity to purchase Crystal items in the seasonal store. Coal/limestone are needed in such huge quantities that it is difficulty to plan what to focus on. The boiler room also needs many more upgrades and costs a lot of coal which impedes progress of the frontier center.

Suggested Solution:
Any combination of the following —

Reduce the requirements to upgrade the center vs the boiler room. For example, only need level 20 to get to level 100 rather than level 40 or higher (whatever it currently is).
give more slots for gathering. Perhaps allow for 2 bonus slots for crystal mining only in the exploration skill tree.
For players who cannot reach Third Behemoth, it would be more rewarding to increase mining capabilities. More slots, more rate, reduce processing requirements etc. a player who is not a rally leader is probably more interested in gathering rather than battle stats

State number
778

icy nimbus Jul 1, 2024, 6:02 AM

#

Observation:
Nexus doesn’t have much to do for smaller alliances if they are paired with much stronger opponents. For example, my alliance has only been able to take a lvl 5 city one time in the 3 nexus matches so far. But we are unable to hold anything outside of safe zone due to other alliances from far away being able to jump around the entire map it seems like in the first outer area. It feels like they shouldn’t be encountered until at least the first inner area.

Consequence:
Outside of the first one or two days, a small alliance has little to no reward/point in playing the rest of the event which is 7 days or more. They can’t relocate outside safe zone, gather outside safe zone, etc.

Suggested Solution:

Pair checkpoints to the nearest city. Only allow the two closest checkpoints to have access to a city so the match up is a“tournament style” of competition between the two closer alliances, then the winners of that matchup and so on. Allowing essentially any alliance to attack any city reduces competition and there’s not much point in having 12 alliances when one or two only matter.
Make additional leaderboards similar to mining mayhem that has one for gathering, etc. this gives incentive to individual players to do something else on the map and participate more

State number
778

pulsar thicket Jul 1, 2024, 6:11 AM

#

Observation:
*Events like supply Rush, Effortless progress and lucky slots tend to start randomly without any previous notice/planning and missing some features like the slots pass, no supply depot...etc

Consequences:
*it's frustrating to have as much events daily with half of them bugged or missing some vital features & starting at random times which, most of the times, makes everyone lose precious participation privileges.

Suggested Solutions:
*All new events should be timed to start immediately at reset without a single second delay to make it fair for everyone to participate.
*A pre start notice should be given prior to launching any events.
*All events with passes should be launched simultaneously with their corresponding passes.

grand plume Jul 1, 2024, 7:17 AM

#

Posting On behalf of believer1440 Observation When two similar alliances are playing in final nexus city match , it’s been observed that , city is breaking in less than 5 minutes , where the other alliance who is doing rally ( 1 minute rally ) , reaching troops to city ( 30 seconds ) , by then the troops are reaching destination , alliances are losing so much time

When three alliances are fighting for main city , it’s even more hard to see who is winning, because for 2 big rally ,any alliance will lose city occupied
alliances are talking in agreement , making 3rd alliance to lose main city occupation
Enemy are attacking non - stop to players settlements in that 5 minutes of time ( or even less time ) to avoid sending troops to main city -enemy is attacking settlements solo , to prevent players to send troops to main city , in that 5 minutes to occupation , it’s very hard to play main city or prevent enemy attacks It’s hard to do in 5 minutes of time where , we have to heal troops or prepare for attacks or send troops , or message to other members

Consequence : it’s hard to see who is clear winner among two alliances because of rally time ( 1 minute ) , by then nexus city is already breaking .

Suggested Solution:

Bring back the ways we used to get free pearls by, we didn't ask you to eliminate them
Add pearls to rewards at regular events like plasma, bios or T12 crystals are and at significant amounts
Create more events where for ordinary tasks like killing fiends, rss gathered or alliance donations both pearls and stamina can be obtained (for example 50 pearls per task and 20 stamina) and include daily refresh in those events plus make them regular like Value Vouchers or rays are

State number:
492/All

limpid vortex Jul 4, 2024, 4:26 AM

#

Observation:
Again we are matched with alliance that is 3 times our strength which is impossible to play a fair game. It is the same group we just played with.

Consequence:
Players are disappointed as there is no fighting chance. Many players will not turn up after knowing about it.

Suggested solution:
Better matching with alliances within the similar power instead of having alliances that are 3 times stronger.

vital pagoda Jul 4, 2024, 4:49 AM

#

Observation:
In the Dragon Seekers event, the Frost Wyrm HQ skin is hard to get especially for f2p players or low/mid spenders.

Consequence:
This difficulty makes it challenging to feel competitive and equal in the game, Many players have invested significant time and money but still couldn't get the skin

Suggested Solution:
adjusting the event mechanics to provide more opportunities especially for F2P players and low/mid spenders to earn the Frost Wyrm HQ skin. This could include increasing the availability of the arcadia tokens on the event and/or offering other methods to earn the skin or provide more accessible ranking rewards

State number:
ALL

tranquil aspen Jul 4, 2024, 7:26 AM

#

Observation:
The balance of mining in latest MIGO is FUBAR, 99% of players can’t possibly upgrade Frontier outpost within event time range, no way to close MIGO goals and get badges.
Simple math - let’s even take fully upgraded exploration project (up to 6 mines and two production bonuses of 20 and 40%) which you get only at the END of MIGO.
6 mines of lvl 7 with production bonuses for a day give you 57.12x6x24 =8225 coal ore, which by devs decision converts 5to1 to 1645 coal. Per day. When mid-process (20ish level) boiler room already require more than 2k coal.
So 20 to 50 level boiler room (which holds main outpost building upgrade) will take at least 60 days of straight only coal farming.
Level 9 mines no better, it’s 76.16x6x24=10967 coal ore and 2193 coal a day.

Consequence:
Players miss out MIGO rewards for badges, it’s impossible not to close, but to even start lime farming and concrete producing goals.
We have situation that players in whole state 24/7 whole MIGO farm ONLY coal and still won’t close all goals and won’t upgrade all outpost buildings.
All lime and crystal mine in state are vacant and players fight only over coal mines.
Players miss out rewards in MIGO shop for crystals, because they can’t farm crystals, they have to 24/7 farm coal to upgrade outpost at least to 60ish levels by the end of MIGO (out of 120).

Suggested Solution:
Completely rework MIGO mining balance, rework producing coefficients so that players will be able to close all Migo goals.

State number
628, but it’s all states with latest Migo.

vital pagoda Jul 4, 2024, 9:02 AM

#

Observation:
Helping others with the Boost Store items shows suitcase rewards, but the actual items (RSS crates, biocaps, speedups) are added to the backpack without clear notification

Consequence:
This causes confusion and Players feel the effort isn't worth it

Suggested solution:

Provide Detailed Reports: Send a detailed report to players mailboxes, similar to the reports for supply hubs, showing the contents of the suitcase after helping with the Boost Store
Improve Rewards: Consider adjusting and increasing the rewards to make them more worthwhile
Non expiring coins : Ensure that the Boost Store coins do not expire, similar to the coins from the Bargain Bash

State number:
ALL

void palm Jul 4, 2024, 12:31 PM

#

Observation;
Stamina claims should be automatically claimed if the player missed the manual claim.

Consequence;
People have more important things than to continuously log in to insure everything that’s thrown to them is completed. Stamina shouldn’t be one. Just causes stress for players.

Suggested Solution;
Allow the stamina claims to be automatic if players miss it. At the minimum allow auto claim at least once a day.

State;
All.

white lark Jul 4, 2024, 2:53 PM

#

Posted for Dumorte:

Observation:
Everytime you fight and get into enlistment, you also have to click through the Becca pop-up when you enter your settlement for a fast healing or similar things

Consequences:
Before you can do anything you might receive 3-5 more hits, bcs you cant get rid of the pop-up.

Solution:
Please let us disable the pop-ups in the settings, or remove them in total. We know the game and we know that we enlist...

paper pivot Jul 4, 2024, 3:06 PM

#

Observation :
Added "Get a lvl 7 town in nexus" in migo was a mistake cause with the non-working matching little alliances that fight big ones can only whisper checkpoints and nothing more. So players from little alliances are disadvantaged.

Consequence :
Players cant progress in migo tasks if they are in a little alliance

Solution :
FIX this matching in Nexus correctly to let a chance for everyone not only for a group of alliances. Or remove this task from MIGO and give compensation for all players from little alliances who have been left by you...

State and alliances : All

jade lake Jul 4, 2024, 4:07 PM

#

Observation:
Sentinel fragments sitting idle in players backpacks because they already completed the sentinels.

Consequence:
Players have nothing to do with those fragments and are unhappy.

Suggested solution:
Let players recycle/exchange them for general sentinel fragments.

State number:
All

twin iris Jul 4, 2024, 5:48 PM

#

Observation:
Because of event timings and time zone differences for Asian and American players, alliances are becoming more regional and less diverse, less socially active.

Consequence:
Players tend to go to alliances which holds events (trap, RR) better suited for their respective timezones, and with that alliances become less diverse and socially active, especially for players who are from different timezones (eg American players in predominently Asian allainces find far less social interactions).

Suggested Solution:

Increase the player cap for alliances to 125-150
Have a Legion 2 for Trap, which can eb held in different timings than Legion 1.

void palm Jul 4, 2024, 6:15 PM

#

Observation;
Sign in bonuses from collabs should not be in an order, overlapped with anything else on the top of the screen where majority of players pay no attention to.

Consequence;
Players can miss this with ease. It’s hidden away and it should not be.

Suggested Solution;
It should be the first page we see when logging in and not some generic pack to milk money.

State;
All.

sullen badge Jul 4, 2024, 6:53 PM

#

Observation;
New collab event

Consequence;
The collab clock keeps ticking makes me wonder if there won’t be anything broken or bugs that will create havoc in players community

Suggested Solution;
Are you guys sure there won’t be any more bugs? Anything you’ve worked on and improved? Anything you encountered that needs our attention? Have you guys tested the new collab thoroughly? So many questions you guys need to communicate better before putting new things when we requested a slowdown on event/feature release.

State;
All.

#

Observation;
Claim all button for alliance crates

Consequence;
We’ve been requesting this since crustaceans age, still nothing till now

Suggested Solution;
Give us a claim all button for alliance crates not when it reaches 40 then it activates or just lower it to 10 or 15

State;
All.

paper pivot Jul 4, 2024, 8:56 PM

#

Observation :
Why add pearl in the sotf at the last minute after the todays update? It wasnt in the sotf's planning and a lot of players have already complained about the bad idea to made it as a task for sotf and asked u to remove it from tasks. U doing all the contrary of what players ask you.

Consequences :
Players are lost cause they have spended pearls they have without knowing that it will be a task again Friday. And f2p who cant get it easily couldnt make tasks.

Suggested solution :
Again a repeat : Remove pearls from SOTF !!!

States :
All

simple robin Jul 4, 2024, 9:10 PM

#

Observation:
Some times life gets busy and if we forget to log in before reset,our items from the events get replaced with resources crates or skin tickets once some events end

Consequences:
Resources crates and skin tickets are not balanced / enough for the amount of money that we spent on those items

Suggested Solution:
Let us exchange those items ,with items that we want to get.

State Number:
182 & ALL

#

Observation:
Give us more ways to get sentinels frags and especially the old ones.

Consequences:
Not all the sentinels are claimable anymore.Not even in the events where you get to choose the sentinel frag that you want. Even if you have 20 general sentinel frags,you need those sentinel frags in order to get the sentinel that you want but we don't have the option right now

Suggested solution:
All the sentinels should be claimable if you have enough general sentinel frags.

State Number:
182 and ALL

#

Observation:
We want the Alliance Duels event back.

Consequences:
The Nexus event is full of bugs.The matching system is terrible .The event itself is confusing and it doesn't worth the time and the effort ,that's why the most of our alliance members don't even try to participate there.

Suggested Solution:
Please replace Nexus with Alliance Duels ,just with better matching options.

State Number:
182

blazing horizon Jul 4, 2024, 9:41 PM

#

Observation: 
 We want a Disney Collab after the Pacific Rim.

Consequence: 
I know it can't be instead but Disney have many characters who are lovely not like the Pacific Rim have only war characters.

Suggested Solution: 
Let us have Disney Collab event.

State number
All states```

undone lynx Jul 4, 2024, 10:21 PM

#

In the backpack we have a function to exchange items for upgrading Behemoth MK1 and MK2 for Companion MK Zero items, but there is no reverse function. 

Consequence:
Players who have already maximized their Companion (or who accidentally recycled more materials than they needed) may have items for upgrading MK Zero lying idle in their backpack.

Suggested solution:
Let players recycle/exchange Companion MK Zero items for MK1 and MK2 items.

State number:
All```

serene gulch Jul 4, 2024, 10:25 PM

#

Posted on behalf of ~"º• £V!L •º"~

``Observation
The quantity of level 9 coal mines is manifestly insufficient for everyone who can use them.

Consequence
This leads to people fighting over mines, which creates a state wide sense of unrest and needless violence.

Suggested Solution
Please create more level 9 coal mines.

State
213``

blazing geyser Jul 5, 2024, 12:12 AM

#

Observation
Time assigned for Nexus was not chosen by the alliance

Consequence
Players will be unable to attend again this Nexus again, just like last time when this happened.

Suggestion
Fix your issues and give alliances one of the times they chose. Or how about letting us choose the time that best suits us by narrowing the selections. Although when you don’t give us one of the three times we selected, pretty sure you couldn’t handle that either.

cyan charm Jul 5, 2024, 12:22 AM

#

Observation:
Can not join Nexus or Battle Royale, when you still in a Team from Bug with new pow beta

Consequence:
This game sucks with all bugs. What are you doing with our money?

Suggestion:
Fix game completly soon as possible and gave Loyality Player better rewards as excuse

eager raptor Jul 5, 2024, 12:48 AM

#

Observation: 
 Struggle is real in Nexus

Consequence: 
Timeslots given are unfair

Suggested Solution: 
Fix times to 3-4utc etc and not just give 14utc which for Aussies is useless.
We spend to get strong for these events but if we cannot play these events, why spend?
So the future is no spending.

State number
133

small egret Jul 5, 2024, 7:56 AM

#

Observation:
I will start with RE collab event,that was lets call it ok,normal players that can spend few dolars/euros or what ever could get all 3 heroes and even get 2 of them at ok lv,then came TMNT collab here we had 5 heroes,1 was only a dream(rat) other 4 if you are lucky you got them but maybe 2 of them you could get to nice lv and now Pacific rim,what to say,at first look it seams that all 3 skins for behemots will be just a dream and total wast of time for normal players and i can only imagine what will come in the future

Cosequence:
Do i need to wright that,well let me help you any way,players will quit playing with this type of events and lately all events is just money grab

Solution:
Its pointless to give one,this feedback is never gona mean anything and game will not slow down like promised so once more RIP State of Survivor

State number:
All

sleek geyser Jul 5, 2024, 9:16 AM

#

Observation:
We did not choose 14utc in Nexus. Generally.
But we were assigned this time in the Nexus.
Even when we don't choose 14utc at all in any of the three, we are still assigned 14utc, not for the first time.
Zaebali.

Consequences:
Our players are uncomfortable playing 14utc. We choose other time intervals, but we still get 14utc. Is this a bug or a feature?

Solution:
Make truthful time intervals. If we DON'T choose 14utc, then DON'T assign us 14utc.

State number
698 (SIN)

cosmic meteor Jul 5, 2024, 11:22 AM

#

Observation:
In the "Dragon Seeker" event, you will notice that the Hunter's Den has ended, as has the team building pack. You can no longer get there using the button. However, both events are active in the event panel!

Consequence:
Players are confused and no longer follow the tasks to do so, missing out on good rewards!

Suggested solution:
Make sure the information provided is correct! Change the display and don't cause more confusion.

State
All

Posted on behalf of user: @rose lodge

zinc glen Jul 5, 2024, 1:35 PM

#

———————————————————————————

Observation:
The 90k price tag on the recently added legendary hero fragment within the alliance store is unreasonably high.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Reduce the price of the recently added legendary hero fragment within the alliance store.

State Number:
All States

———————————————————————————

#

———————————————————————————

Observation:
Only 1 hero for any given generation is available for redemption within the Migo store. Furthermore, the x5 custom crate is no longer available within Rays Place.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Make all heroes within any given generation available for redemption within the Migo store and or switch the existing 1 hero with the custom token. Also, reintroduce the x5 custom crate dropped within Ray’s Place.

State Number:
All States

———————————————————————————

#

———————————————————————————

Observation:
While great, the new help missions seem to be reduce the number of Intel missions that can be stacked (and used later by design) during the Plasma Leakage event. As such, less rewards there are obtainable.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Enable means by which one can toggle the Intel help feature, such that it can be turned off during Intel-related events.

State Number:
All States

———————————————————————————

#

———————————————————————————

Observation:
There is no quick way of re-developing a vehicle without having to first click confirm on the newly gained piece / component:

Consequence:
Reduces impact factor towards player quality of life.

Suggested Solution:
Introduce a single search again button in lieu of the existing “confirm” one.

State Number:
All States

———————————————————————————

limpid mauve Jul 5, 2024, 2:18 PM

#

Observation:
The game takes way too much time now. It's not even a game anymore it's a lifestyle.

Consequence:
Spenders need to work for their money to spend on the game, but how are we supposed to work when there are 24/7 events? Not to mention the time spent researching new features, which seem to drop weekly.

Solution:
Make CC a 1 hour event. Keep slower marches when attacking settlements but remove it when attacking capital or towers. Allow 1 minute rallies, make towers fire every 15 seconds. Divide the time it takes for anything to happen by 8, then you have the same gamemode but faster. Also remove games, there are too many. There's a different game for every feature, take the rewards and put them under something else. Remove Labyrinth, Survival Royale, Crystal Mines, and put their rewards under more loved gamemodes like POW, RR, KOTH, CC. Furthermore, CC has chief badge rewards but so does Azurtane. Can remove Azurtane and double the CC rewards. Poll the players on what features to keep/remove.

State:
Any

granite sparrow Jul 5, 2024, 3:58 PM

#

Observation:
Important events like Nexus require too much time during the week for people with day jobs. Also the time slots available are too limited for players in certain areas of the world and it appears that the selected times are often disregarded and 14 utc is just handed out to everyone.

Consequence:
Many players can't take part in the event and some of the more active players that care about progress and not falling behind are deciding the game is no longer worth playing if they can't partake in the events that they have spent tons of time and money preparing for.

Suggested Solution:
Provide more time slots closer to reset with starting times in the area of 20-21-22-23-1-2 or get rid of weekday events like Nexus altogether.

State number:
All

serene gulch Jul 5, 2024, 9:14 PM

#

Posted on behalf of JayZeeNL

State
213

Observation
State transfers bleed our state dry.

Consequence
People leaving the server cause the State to die.

Suggested Solution
The state needs an injection of fresh blood urgently. A merger is the obvious choice.

toxic tangle Jul 5, 2024, 9:32 PM

#

Observation:
Survival Royale - Random legendary tempest arms crate

Consequence:
Random legendary tempest arms crates from survival royal shop and rankings (rewards from match) are giving gen 1 tempest only

Suggested Solution:
Add generation 2 tempest arms into survival royal legendary crates. Make them useful.

State number
All states

#

Observation:
Conversion units - crafting

Consequence:
Theres no way to craft aircraft bonus and reduction/ attack, defense, health and lethality amplification. With new levels of units and amount of types we have its about time players get to craft this units as well.

Suggested Solution:
Add aircraft and amplification units to crafting.

State number
All states

#

Observation:
Pearls

Consequence:
Players are not getting enough pearls from events for free

Suggested Solution:
Give players more pearls from events

State number
All states

#

Observation:
Boost store

Consequence:
Boost tokens are getting recycled when even ends and players are not able to do much with the ones they get for free in such a short period of time.

Suggested Solution:
Dont recycle boost tokens.

State number
All states

stoic crest Jul 5, 2024, 10:49 PM

#

Observation: With the lack of an Alliance Mine, lower availability of higher Level Mines, and slow accumulation of Materials while gathering, maxing out the MIGO Buildings is impossible for f2p and low spenders.

Consequence: F2P and low spenders always feel behind because the Spenders max these Buildings out quickly at the start of MIGO just buying the Materials.

Suggested Solution: Leave our MIGO Building progress where it is at and let us pick up there next Season. Don’t start us over from the beginning.

State Number: All States

little drum Jul 6, 2024, 12:23 AM

#

Observation:
Congratulations on breaking another thing that was decent in this game... The boost store event had 1 but 1 thing that was good for low spenders and F2P but you guys broke that too. Every Boost store event we could manage to get 100h speedups at the price of 2 coins if the price is reduced but now you guys broke because why that people to enjoy a part of an event if they do not spend..Now 2h of general speedups is 5 coins if the price is reduced. How that can be an improvement?

Consequence: Low spenders and F2P can't enjoy the event how they used to . All the events become accessible mostly for people who spend in game and ruin other people fun since they can't make any improvement if you guys cut us off any chance of fast development for low spenders and F2P

Suggested Solution: Go back to the initial version for the speedups 100h speedups at the price of 2 coins if the price is reduced and make that the boost coins to not be recycled after every event ends . That give a chance to people to save coins and to get at least over the weeks 1 decent thing from the store not only speedups.

State Number: All States

elder sequoia Jul 6, 2024, 8:03 AM

#

Observation:
You made MK0 at intel available only to certain level (100 if I am not mistaken), once players meet that level its intel is gone. Intel was the only decent way to get materials for MK0 like we still have for MK I and MK II, and those levels passed too quickly, you didn't tell us that MK0 intel goes only to certain level

Consequence:

Since MK0's missions are no longer at intel its tougher to upgrade him, people are dependable on crates at alliance store once they meet max level at intel. As its at weekly section its impossible to upgrade MK0 fairly well as such availability slows down the progress of ugrading and limits access to needed materials for those upgrades, players are annoyed. Make the difficulty at those levels at intel more challenging to pass as we progress like thay are at intel of MK I and MK II
MK0 crates at alliance store miss one material that is also essential to upgrade MK0 and instead have the version rather for MK I and MK II, Upgrade Chip is what's actually supposed to be there to upgrade levels of MK0 and instead of that we have Serum that can be only used at either MK I or MK II. Why you put something for a specific thing that doesn't apply to it but rather something else that already has all what's needed for it?

Suggested Solution:

Bring back MK0 missions to intel increasing their levels to a fair for us extend and put another easier to deal with bit like MK I and MK II intels have
Add Upgrade Chip to the chest at alliance store swapping it with unecessary there Serum and also put it to the daily section of that store so those who try to upgrade him can have his materials more easily accessible on daily basis
Add MK0 crates to the trucks like MK I and MK II crates are already there, let people have its materials accessible in every way like MK I and MK II are
Add MK0 to Effortless Progress, ease us upgrading him like we have it with MK I lately, hopefully doing the same with MK II soon

State number:
492/All

trim parrot Jul 6, 2024, 8:11 AM

#

Observation:
NEXUS vs Alliance Duel

Consequence:
Unfair matchup. To many bugs. To many changes made. To many braindead developers thinking with their buttex to generate more money rather then giving a good and welcoming game and add some balance. (not like now is.. rank 9 alliance vs rank 1 alliance... "good luck" ).

Suggested Solution:
You want more money (since you are more greedier then any greedy person can exist) then make this way: Those who have money and can afford, let to choice what alliance they can fight in NEXUS. All others who can't affortd to pay, give back for them alliance duel.

State number

PS: I'm angry as 80% of players are who stand ZERO chance to EVER reach level 7 city (needed for MIGO).

manic glacier Jul 6, 2024, 11:19 AM

#

Observation:
Journey of Surprises re-released again with different reward

Consequences:
F2P were furious for this event being re-released and ended up Paywall endless loop and more F2P will ignore that event or quit soon this game

Suggested Solution:
PERMANENTLY REMOVE JOURNEY OF SURPRISE

State:
I dont care

quasi mural Jul 6, 2024, 11:59 AM

#

Observation

Too many events and collaborations.
Especially when changes can be made to improve existing game mechanics and events

Consequence

States die, players quit, the funplus retirement fun fills up slower and slower

Suggested Solution:

Add auto play button
Add crate drops for behemoths while playing behemoth trials

State number
All states

torpid kite Jul 6, 2024, 8:57 PM

#

Observation

Gen 19 heroes are on the way

Consequences
We were lied to when you all promised no new heroes and you all did not even care to at least slow down the heroes where everyone except whales struggle to upgrade. Even when f2p get red heroes the skills stay weak unless they keep focusing on them and by the time 3 heroes are completed sos is already releases 2 more gens.

Solutions
Increase the duration of the introduction of new heroes
Make hero capsules and frags of older limitless more abundant and less expensive

States

All

toxic tangle Jul 6, 2024, 9:09 PM

#

Observation:
Capital Clash

Consequence:
Rewards in Capital Clash are outdated and players use more in fights than they get back.

Suggested Solution:
Remove old rewards and update Capital clash rewards based on state age.

State number
All states

sharp sundial Jul 6, 2024, 9:11 PM

#

Observation:
Fortress Event and Capital Clash need upgrades

Consequence:
Rewards for Capital Clash and Fortress event are stuck in year 1. The core game play of Fortress event could use an upgrade to make it more competitive

Suggested Solution:
Give a boost to rewards in events that are still stuck in year 1. Governor buffs Iron Fist and War Wolf should be upgraded to match the higher troop stats levels of older states. Fortress event could be adjusted to be like the Nexus battles where people besiege the Fortress instead of waiting for the duration of the event to end.

State number
30

dusk jay Jul 6, 2024, 9:56 PM

#

Observation

The Pacific Rim collaboration with FunPlus and Legendary has left players feeling angry, sad, left out, and dissatisfied. It meets none of the things which make a collaboration enjoyable.

Consequence

Players leave, no longer trusting the developer to provide them with meaningful content. Partners are considered less favored, negatively affecting partner/affiliates in collaborations.

Solution

Good and acceptable collaborative content meets all of these criteria:

gives enough free items to complete at least one feature/hero
gives enough free access to begin all players with a good starting point for growth
is accessible to everyone world wide (meaning the Intellectual Property rights have been secured globally for all players regardless of region or country)
has fixed and fair pricing in event stores, such as the pearl currency (which has basically doubled since Resident Evil)
is relevant to the game lore and storyline/plot; this is a zombie game about survival in the apocalypse.
doesn't affect other game events for growth, such as Effortless Progress
allows access to items, either as rewards or in event stores, which are otherwise difficult to obtain, including things like limitless fragments, etc.
engaging and easy to use features such as mini events, log in rewards, and engagement based rewards; see also: 2020 TWD Collaboration Daryl Challenge, 2021 Joker Collaboration Arena of Doom
collaborative events should not take more time than standard gameplay, and should work alongside scheduled and unscheduled events for user satisfaction and maximum engagement.
no RNG or gacha features
timers and dates are clear, rules and terms are easily found and plainly written
good collaborations drive engagement and interest in both partnered entities, with regard to topical relevance and a priority to user satisfaction.

State:

180/all states

fast python Jul 6, 2024, 11:59 PM

#

Observation - Automation recalls all rss marches, not just the ones initiated by automation.
Consequence - Marches sent out purposefully to return after reset on SotF Resource Collection days automatically return before the player wishes. Players have to stay out of the game until after reset or remember to toggle the setting before sending marches.
Solution - Only have auto recall for marches that are auto-initiated
State - 1016

torpid kite Jul 7, 2024, 5:31 AM

#

Observation
Players are unheard of here

Consequences
We are unheard and frustrated

Solution
When FP collabs with whoever find their official social media pages and comment your frustration so that companies know what they are getting into

States
All states

plush knoll Jul 7, 2024, 1:45 PM

#

Observation
Nexus randomly allocates alliances to each event, yet alliances have to select 3 times. For the majority of alliances this means that players will be at work or asleep for 1 or two of those times.

Why? If alliances are randomly allocated do they have to select 3 times.

Consequences
Player frustration that an event that for the majority takes place during the working week, and contributes significantly to the ability to get rewards & skins for migo / world event is routinely scheduled for the working day.
Players repeatedly miss out when the event is always scheduled during the day become disillusioned in the game’s management and either stop investing (spending) or playing, as they cannot progress during the event.

Solution
Let alliances select their preferred time, and randomly match them from this time.

States
All states

toxic halo Jul 7, 2024, 4:58 PM

#

Observation:
RR/KOTH matchmaking system needs a lot of work.

Consequences:
As always, unfair matching systems.
Big differences in the age of states, number of active members per alliance, battle power per alliance.
As result, people can't really fight, so it's really not fun.

Suggested Solution:
Please give us fair matches in all the events.

State number:
All

simple robin Jul 7, 2024, 6:12 PM

#

PurpleFlame Observation:
The rewards in many events are outdated and not useful for any of us in our state. In alliance showdown for example. The only thing that the most of us claim from there is anything related to speedups. Because we don't need anything else. The same issue happens in the other events also, for example Capital Clash and FF.

WhietFlame Consequences:
The event gives us options to gain rewards that we don't need and it doesn't motivate our players to participate..

PurpleFlame Suggested solution:
Give us better rewards based on our current state age.
We could have there:

plasma cores and polymer plasma
red crystals,
items for our badge upgrades (certificates of honor)
items for tempest arms,
items to upgrade mk I and mk II,
items to upgrade our airplane and helicopter,
or even crates for animated stickers
crates for frames.
items for the limitless heroes (current gen based on each state's age) and more

WhietFlame State Number:
182 & for ALL

#

PurpleFlame Observation:
Journey of surprises doesn't offer any free ways to claim the items.

WhietFlame Consequences:
We have to spend to participate and get a chance to win some of the rewards there.

PurpleFlame Suggested solution:
Please bring an event were we will be able to complete tasks and get the reward s. You can add there tasks just like Lucky slots pass has.

Examples of tasks that we could have:

Give 60 Timer Helper (s)
Make 50 Alliance Donations
Complete 5 explorer Challenges
Kill 10 Infected Fiends
Train <insert amount of troops here> of each kind ( Infantry /Hunters/ Riders)
Gather <insert amount of resources here> wood / tomatoes/ gas/metal

WhietFlame State Number:
182 & for ALL

toxic tangle Jul 7, 2024, 8:07 PM

#

Observation:
Quick Heal

Consequence:
Players would welcome to have quick heal button for at least 1 day after State vs State and as well have this quick heal in Capital clash.

Suggested Solution:
Leave Quick heal for a longer period of time after SVS not just 2 hours after warfare.
Add Quick heal to Capital clash

State number
All states

toxic tangle Jul 7, 2024, 8:39 PM

#

Observation:
Survival royal store - reforge solution

Consequence:
There is no reforge solution material in survival royal store

Suggested Solution:
Add reforge solution to survival royal store

State number
All states

toxic tangle Jul 7, 2024, 9:47 PM

#

Observation:
Blissful bags - keys

Consequence:
There are only 3 keys for free what get recycled right after event and that makes them useless.

Suggested Solution:
Stop recycling bliss keys and let them carry over to next event, let players save them if they want

State number
244 and all

#

Observation:
Candlelight dinner - chief chef- low rewards

Consequence:
After using 200 cooking material on one recept we get an ultra rare result what got 3 skin tickets as reward what is not enough.

Suggested Solution:
Change ultra rare food reward from 3 skin tickets to 500 skin tickets at least or completely different reward

State number
All states

normal kestrel Jul 8, 2024, 1:52 AM

#

Observation:
The final tier of the stage 3 MIGO badge is too high for most people to achieve and is not in line with the difficulty of the 4-week badge stages.
While the points were halved to 250k, there are approximately 29k fewer points available to earn in Bloodsport vs SvS.

For the first two MIGO stages, a player that was top 100 cross-state/top 20 in-state for Bloodsport and top 100 prep/warfare in SvS could achieve all badge levels, assuming they completed everything else.

Consequence:
Players putting in the same effort to Bloodsport in stage 3 MIGO are not able to achieve the same rewards as the other two stages.

Suggested Solution:
Drop the points needed for the final badge tier from 250k down to 235k. This would account for the lost points and give it parity with the 4-week badges.

State number
All states

jaunty mica Jul 8, 2024, 7:49 AM

#

Observation: Collaboration Shop - here you can buy crystal upgrade but It does not contain a description of exactly what things you can use them for. There should be information that they are used to improve items related to colloboration.

Consequence: Players can purchase an item and then be upset because it will not work on non-related items collaboration

Suggested Solution: add information in description that they are used to upgrade items related to collaboration

State all

elfin swift Jul 8, 2024, 11:15 AM

#

Observation:
desert survival is buggy, and also just not fun to play at all.
there is also a bug where i just cant get a match when queing as monster, see #🐞︱bug-reporting , and th

Consequence:
it makes for an event that is not fun to play, but that can give okay ish rewards, which forces you to play it if you do not want to fall behind

Suggested Solution:
just bring pow back more frequently instead of desert survival. everyone ( atleast in my alliance / state / migo ) loved pow, and want to see it more frequently

State number
1285, but all states ig

exotic cloud Jul 8, 2024, 12:22 PM

#

Observation: There is a problem with the accumulation of silver, namely after the recent update of the alliance store, if F2P wants to accumulate tickets for the transition, he has to choose a ticket or resources to improve the assignment of heroes and titanium companion. in old states, approximately 1-600 contributions to alliance technologies give 330 silver, which allows you to buy resources and a ticket every week, when in young states they give 60 for a contribution

Consequence: Players have to lose resources to move to another state or save up tickets for the future.

Suggested solution: Increase the amount of silver for contributions to alliance technologies or increase the amount of silver in trap rewards.

Government number 1089

cosmic veldt Jul 8, 2024, 1:05 PM

#

Observation: When refining gems, why does it select the 4th in row and then adds the 2 lowest to refine. Instead of selecting your best and lowest. If you don't pay attention you get screwed and lose your valuable stats.

Consequence: Losing a good stat gem, because it is select as refinement material

Suggested solution: Pick the gem to be refined from the left so first in line and the material from the right so last in line with the lowest BP

State Number: 251, but all with engergy conversion units.

frail flame Jul 8, 2024, 2:34 PM

#

Observation:
Currently smaller alliance cant complete the migo task of occupying level 7 building due to huge power difference match making.

Consequence:
Most of the players are now tired of this and never come back to play nexus which is highly affecting the alliance.

Suggested solution:
To solve this, we can bring up a league kind of option where all the previous winners will compete with each other like a hireachy points table.

then the alliance who never took single level 7 building can be gone in the same hireachy table with other alliance who never took the level 7 building. Basically this is will atleast gurantee equality and power difference should be similar.

State number:
All

copper jewel Jul 8, 2024, 2:34 PM

#

Observation:
Annoying visual bug in Nexus - seeing one settlement (alliance members) in many places simultaneously.

Consequence:
Can't understand where your real teammate is. Which is obviously a problem. Right now I can see my fellow alliance member in 3 different spots at the same time.

Suggested Solution:

Add 2100 utc to the time slots of all existing alliance events, let them have all existing times in game like DD does. Let alliances with European members have a larger range of time slots to choose from and give such alliances a chance to have more members participating, let those alliances have a higher chance of winning and perform better
Make the first chosen time slot under preference by alliance be prioritised, so that if alliance chooses 1800utc they will be most likely to get it, at a lot rarer cases when that time time slot is already full they will then get their second most preferred time from those chosen like lets say 1400 utc

State number:
492/All

void palm Jul 8, 2024, 6:28 PM

#

Observation:
There simply isn't enough chief stamina. There's an increasing concern on the demand of stamina. for some examples there's; troop drill, dread beast, level 6 infected, 5 infected for material shortage, plasma leakage, migo intel tasks. Even when players use Travis for everything we just don’t have enough to do dailies.

Consequence:
We simply miss out on something and it's a harsh pressure tactic to make players make purchases.

Suggested Solution:
Increase the stamina drops / decrease the amount of stamina required per intel task by 30% -- release frequent infected clean up events the give us a higher rate of stamina than we use.

State number
All states

kind mason Jul 8, 2024, 6:36 PM

#

Observation:

Nexus time does not allign with the choices made. We chose 0300, 1800 and 2200. We got 1400 when most alliance members are at work (Europe) or asleep (USA)
Nexus matching is once again really uneven. Top alliances in 1 state against alliance ranked 7th in another. BP difference in the billions.

Consequence:

Alliance cannot compete as players unavailable
Players lose interest in the event and in the game. Players are leaving the game because of this event

Suggested Solution:

Give alliances a time that they have chosen
Match alliances better, similar rankings or BP level

State number:
1078/All

flat swan Jul 8, 2024, 6:38 PM

#

Observation: 
 [desert survival matching wait times when high rank, high wait times to be monster as well as in ‘human’ team]

Consequence: 
[players unable to participate]

Suggested Solution: 
[This is a strategy based event so we should be able to match with any level (gold,diamond etc) there is no reason the ranking should be considered in matching. Waiting an hour to try get a match because of rank, when mini account gets instant match is unfair of those that want to participate]

State number
[826/685/560]```

ionic sage Jul 8, 2024, 6:49 PM

#

Observation:
usless resonation hero fargs

Consequence:
[its frusturing for the most players f2p. low and mid spenders to have a lot resonation frags and cant use them cause there is more important things to focus and spend money on]

Suggested Solution:
[ let us recycle those resonation hero frags with the general resonation hero frags or bring back resonation voucher ]

State number
794

rich burrow Jul 8, 2024, 6:49 PM

#

Observation: 
Reforge solution stats should be changed.

Consequence: 
When reforging a stats, there are chances to get a worse stat/skill, which "force" the player to pick the previous skill, thus resulting in the loss of materials for nothing 

Suggested Solution: 
Change the feature and make it such that higher stat/skill is guarantee and reduce the prize of reforging.

State number
All states```

modest shoal Jul 8, 2024, 7:18 PM

#

Observation: 
 A free to play state for people who can't afford to buy but enjoy the game

Consequence: 
People who can't afford to buy don't manage to grow as fast as others,  they get burned multiple times and they leave the game making dead state's 

Suggested Solution: 
A free to play state that way the people who enjoy the game but can't buy or pay for things can still grow and enjoy the game for the game
Means more people joining in on the fun and no dead state

State number
All states

frozen shale Jul 8, 2024, 8:35 PM

#

On behalf of Fiji

Observation: 
 playing as the monster in desert survival is limited to only 3 free attempts

Consequence: 
It is discouraging to f2p to play as monster as you only have 3 tries, especially when matching takes a long time

Suggested Solution: 
Remove the attempt limitation to provide a fair and fun gameplay for everyone. 
Additionally the variety could solve some of the matching duration issues

State number
[826/685/560]```

void palm Jul 8, 2024, 10:10 PM

#

Observation:
Manual translation can be troublesome sometimes if in an alliance where majority isn't the same language. To tap the icon on every message if wanting to follow the chat gets tiring after so long.

Consequence:
Players give up bothering and stop engaging comparing to potential.

Solution:
Auto translation as an option which would be perfect with the icon indicating it's been translated from what language.

State number:
All

spare ore Jul 9, 2024, 12:29 AM

#

Observation:
Operation Festival is back, but the event store is old and has only pearls. How are we supposed to spend Crimson Gems there if the store does not allow us to have those options?

Consequence:
People who have sentinel and will win Crimson Gems will not be able to exchange it on good rewards like statues or HQ skin. This is frustrating

Suggested Solution:
Bring the right store in game ASAP.

State number
775 and all

clever nacelle Jul 9, 2024, 2:42 AM

#

Observation:

Formation System / Squadron so over powered its a joke.

Consequence:

Everyone hates how much of a con this game is

Suggested Solution:

Funplus and their investors should be put through Chapter 7

State number
All States

fervent perch Jul 9, 2024, 9:59 AM

#

Observation:
Seasonal weekly pass bundle was disabled in the last 6 days of Migo.

Consequence:
Although the explanation was it's 7 days pass and less than 7 days remaining to the event some players are still interested in buying it to catch-up and get Migo points and now they can't.

Suggested Solution:

Allow the Migo weekly pass to stay activated and add a reminder to buyers that the event will end in less than a week and let players choose.
Or add smaller bundles at the last season of Migo so players can find away to catch-up with migo points if they want by buying bundles.

Behalf of: 746 The Hulk

pulsar thicket Jul 9, 2024, 11:16 AM

#

Observation:
Mine attacks are permitted even if the attacker is bubbled.

Consequences:
No matter how many times you defend your mines someone will just keep attacking relentlessly while being bubbled to prevent any other player from attacking their settlement and this is frustrating because sometimes they need to be taught a lesson to stop hitting mines.

Suggested solutions:
*Allow those who are bubbled to attack only free mines or lose their bubble if they choose to hit an occupied mine.

*Increase the overall number of mines to allow as many players as possible to fit in without having to create unnecessary drama over mines.

*Might aswell add a method to protect player's own mines from being hit such as mine bubble or something.

trim parrot Jul 9, 2024, 12:37 PM

#

Observation:
TRAP score (live)

Consequence:
We know when to stop if we know LIVE what is our score, thus, we can help the weakers to reach max reward.

Suggested Solution:
Add a LIVE score to the trap ranking when we are looking there (like the top 10 has). Everyone who is not in top 10 can't see, live, their score.

State number
All states

- PS: DISCORD owners, allow us to add pictures in this zone so we can better show/explain our feedbacks.

eager raptor Jul 9, 2024, 12:42 PM

#

Observation: 
 State of Survival in general has disappeared 

Consequence: 
No one knows what they are playing anymore and are quitting - if you don’t spend you can’t grow. So many mixed events for a cash grab - nothing makes sense.

Suggested Solution: 
Return to the old State of Survival and forget all the new rubbish: Pacific Rim, Desert crap, survival Royale, mahjong etc how many events in events ? It’s absolutely insanity.
Old fashion RR every two weeks, CC, SVS, is enough.

State number
States that are left

elder sequoia Jul 9, 2024, 2:56 PM

#

Observation:
Healing at Nexus isn't efficient and it drives nuts when fighting against alliance with at least similar strenght to yours if not stronger. Members of such alliance can constantly attack both your garrisoned building and your settlement, which leads to your hospital at Nexus filling pretty fast and with not small amounts of troops. Troops are essential at such events if you wanna fight efficiently

Consequence:

Huge troop losses for the rest of duration of the event, any troops left in hospital end up as lost after the battle ends. Its impossible to play if you don't have enough troops. I have lost over 2/3 of the troops I had and I am unlikely to be able to play enough from the next day as I will lose another series of troops lacking needed speedups to heal them and won't be able to do enough either for myself or my alliance
No available troops means no way to gain solo points and no way to support alliance with points, no way to get fair rewards and give alliance a chance to win
8h included in rewards for each occupied building aren't enough with the numbers of wounded troops after each attack or defending a building. How 8h could be enough after troops need lets say 3 days to be healed (and that's not the only time they will need to be healed)? Are you aware that you have no clue about maths?

Suggested Solution:

Provide us 1000 1h Nexus healing speedups at the start of each battle
Include a healing skill like the one we used to have at MM, where we could heal our troops in batches for whole duration of the battle
Let all sorts of speedups be used at Nexus's hospital, not just those specially assigned to nexus. Smh we can heal our troops at other such battling events using other sorts of speedups so why not also include them here for nexus, making healing of troops more efficient.
Provide more Nexus speedups for each occupied building, like 200h instead of current 8h. The 8h we get isn't worth the effort put in to occupy the building and the damage our troops take while we try to occupy it

State number:
492/All

hollow quiver Jul 9, 2024, 2:58 PM

#

Observation

The selection in Nexus is shameful. Weaker Alliances are destroyed by stronger ones already at city level 5.

Consequences

Players will not enter the Nexus without any chance for combat, fun and rewards. They will completely miss this event.

Suggested Solution:

Provide sentinel frags in rewards of regular and/or special events 𝐅𝐎𝐑 𝐅𝐑𝐄𝐄, so that every player regardless their abilities can get enough frags to craft a sentinel of their choice eventually having all sorts of existing sentinels swapping between them as needed. When it will come to Operation Festival requiring a particular sentinel every player who would wish to use their sentinel could provide 200% pearls from each spawned Frenzy Officer and provide themself the red gems needed to buy unique stuff at event's bazaar regardless wether they win them at circuits or not, for example 20 gems for HQ skin where at circuits its almost impossible to win even just 1 gem unless you spend loads which for 90% of players is impossible to make that happen
Create a possibility of changing various sentinel frags for certain sentinels into deafult sentinel frags, so that players who have unecessarily hoarded various sentinel frags in their backpacks could swap them into frags that can be used to craft any sentinel since deafult sentinel frags are universal and can be used to craft just any sentinel available in game

State number:
492/All

tidal cargo Jul 10, 2024, 9:57 AM

#

Observation:
New alliance chat freezes my game each time i open it in "New graphics mode"

Consequence:
It's impossible to play and chat using new graphics

Suggested Solution:
Optimization of new alliance chat.

State number :
ALL

fallow fossil Jul 10, 2024, 10:35 AM

#

Observation:
Operation Festival —> Special tasks: It is clear as day that so many bots take over these tasks and makes it impossible for regular players n have the chance on getting the rewards. I mean comon, look at the attached screenshot…

Consequence:
It's impossible for normal players to achieve any rewards

Suggested Solution:
do not make it as timely ranked but finishing within a certain time frame so everybody has a chance

State number :
ALL

slender magnet Jul 10, 2024, 11:39 AM

#

tidal cargo Observation: New alliance chat freezes my game each time i open it in "New graph...

Observation:
everytime I want to get my fluff, this particularly CAT @tidal cargo appears.

Consequences:
It's impossible to avoid this cat.

Suggested Solution:

Change ranking 21-100 into 21-50 and 51-100 to make it fairer and distribute rewards to players more respectively, especially since this is already done in ranks 1-20 and it can continue further also for players who rank in worse ranks
Increase the amounts of rewards in each tier/range of ranks, many players need more behemoth crates and biobatteries than they actually get

State number:
492/All

sick marsh Jul 11, 2024, 12:26 PM

#

Posted for Pascal-Wolf

Observation: It's almost impossible to match as a human in Desert Survival after reaching a certain amount of points in diamond

Consequence: Players who enjoy the event can't play anymore because they can't get matched, while players who do it for the first time get matched within seconds

Suggested Solution: Make it so everyone can play the event regardless of how high they are in the rankings

State number: All

glass imp Jul 11, 2024, 1:29 PM

#

Observation: nexus match making is horrible.
Consequences: small farm alliances can't do anything matched against a whale alliance (plenty of spenders). Small alliances under 100b matched with 200b-300b really unfair.
Suggested solution: bring back alliance duels and drop nexus crap or fix the matchmaking so it's a bit more fair. Small farm alliances don't stand a chance for rewards

brittle fox Jul 11, 2024, 2:50 PM

#

Observation:
In Nexus, the timing of Gates opening and Buildings opening does not match up.

Consequence:
When a weaker alliance is backed out of gate 1 and waiting to get back in, the buildings open allowing for the stronger alliances to get a head start in those higher level buildings, making it unfair for those who have to wait another three minutes to even get out of the gate. With the struggle of already unfair matchmaking, it makes it near impossible for smaller alliances to have any chance at winning.

Suggested Solution:

Fix matchmaking fairness.
Make all Gates and Buildings open at the same time.

State Number: All

ionic sage Jul 11, 2024, 3:04 PM

#

Observation:
In Nexus, what a great matchmaking
1 alliance was able to take all the building and checkpoint

Consequence:
its frusturing. tiring and exhausting. we did not enjoy the game any more we stop our purchases cause low and mid purchases will change nothing
ane 2 ~ 3 rallies was usless against some beasts

Suggested Solution:
Fix matchmaking fairness.

State Number: 794
i m weak

simple robin Jul 11, 2024, 3:07 PM

#

Posting for Trace

Observation:
We want the Alliance Duels event back.

Consequences:
The Nexus event is full of bugs.The matching system is terrible .The event itself is confusing and it doesn't worth the time and the effort ,that's why the most of our alliance members don't even try to participate there.Only the rewards worth it there

Suggested Solution:
Give us better matching options.

State Number:
ALL

jovial lodge Jul 11, 2024, 3:46 PM

#

Observation:
Matching in Nexus Struggle. Going against alliances that are mainly made up of monsters that concentrate on wiping out smaller players for points and winning just because they are made up of whales. Being hit so much that at the end of the round you can only send 30k troops to besiege or garrison a objective and not get any decent amount of points. Having to spend a ton of biocaps to make sure you have enough stamina to even participate, relocate, etc.. Nexus Struggle is designed for the whales and those that spend money to line the developer pockets

Consequence:
It causes players such as myself who are medium to low spenders not to want to participate if we are wiped out faster than we can even garrison or besiege an objective. The lack of being allowed to tap to help heal or use a decent number of speedups. You sit there with 7 or 9 days of healing and there is nothing you can do to get enough troops to fight back. If you forget to train troops in Nexus Struggle then those troops do nothing to help you in there.

Suggested Solution:
Listen to the players that make up the majority of the game not just the whales. Either pull Nexus Struggle and make it fair or give us more speedups to heal our troops, allow the training of troops outside of nexus to help us in Nexus and allow us to be able to tap to help our teammates.

State number
1093 and all states

fallow fossil Jul 11, 2024, 4:36 PM

#

Observation:
I nearly everytime when opening the app have to download updates. Today alone 3 of them with up to 600mb
What is going on with this?
Game now has 15.5gb of data alone plus the game itself

Consequence:
It takes so long to start the game and it takes so much space I have to buy a new phone or what?

Suggested solution:
Do planned releases and no continuous deployment because you don’t test well…

State number:
251

slim wigeon Jul 11, 2024, 4:37 PM

#

Observation: constant nexus seiges are draining stamina at an unsustainable rate.

Consequence: can't participate without a large stockpile of stamina.

Suggested solution: Add a large cache of stamina crates to villages and cities for first occupation

torpid kite Jul 11, 2024, 4:44 PM

#

Observation

Claiming rewards at events , too many events and daily you got to remember multiple tabs to open to claim rewards , some events will send items to your stash when the event is finished which makes no sense other times you just get absolutely nothing . Even daily crates are being a hassle to remember with every other thing . Also the number of pattle passes and just clicking is insanity . It is just too much to remeber and to look through to see if you did eveything for the day and worst yet if you claimed all those creates if not you just wasted ressources for no reason

Solutions,
Stop having so much clicking , claim rewards and let rewards be more automotive by going to your backpack once achieved .

Screenshot is an example of the topic I did all 15 attacks and donations but forget to claim everything yesterday so I didn't get the crate at 11 points and there have had other incidents to , same thing goes for ppl saving their items and gets busy or forgets it is is the last day and lots on after reset to see resources crates.

States
All

trim ocean Jul 11, 2024, 5:19 PM

#

Observation/ Consequence
Once again in the Nexus! We were prevented from playing the Nexus event again today. Players were kicked out of the game 3 times or more and then had to load updates. Why does this always happen?
Also, some players were seen in two different locations at the same time yesterday and today. It just can't work that way!

Suggested Solution:

State number 86

tepid meadow Jul 11, 2024, 7:33 PM

#

Observation:
You need to delete your entire account to get rid of characters that you no longer want to play as. For example, I have accounts in other states that I no longer want to play, due to time restrictions, and I wish that I could get rid of them, but I can't delete them without deleting everything.

Consequence:
After we've played the game for a while, made accounts for farms, or accounts in other states, sometimes the accounts become piled up and messy. Not everyone wants to delete their entire account, for a few characters that they no longer want to play as. We sometimes have to ask the Governor for a force eviction to make the account disappear into the void, but the character is still listed as a character.

Suggested solution:
Add the ability to delete singular (or multiple) characters, rather than deleting the entire account.

State number:
All states

naive plinth Jul 11, 2024, 11:04 PM

#

Observation:
£200 for temeporary wings is crazy

Consequences:
People won’t spend money as you are absolutely greedy

Suggested solution:
Put these size and type of wings for £200 permanent and people might actually buy them instead of the small rubbish and temporary ones

States :
ALL

ocean harbor Jul 12, 2024, 1:18 AM

#

Observation:
Dear diary, today marks almost 90 days of being stuck in this cursed place, chipping away at the coal with my teaspoon. The boss constantly screaming about not having enough coal to finish his stupid building.
At least he finally shut-up about coal badges whatever they are, although he's now moaning about limestone badges, like wtf is his problem. Also, who builds anything with coal? Mud if you're desperate, wood - yes, steel - yes, but coal... seems like a fire hazard to me.
I've been breathing this crap for so long I can't stop coughing. The other day I was walking past the campfire and farted, the coal dust caught fire and blew a hole in my pants, it definitely set my axx on fire for a second, still a bit tender when I sit down. When I'm actually allowed to sit down.
As I go back into the mine for my next 23 hour and 50 minute shift, there's the boss playing with that stupid dinosaur and his idiotic monkey getting all the good food while I'm living off half a frozen fish and a can of tomatoes.
This sucks, I should of stayed at home in North Korea. I tried to suggest the boss put the dino and monkey to work as they're stronger and could mine better, he took my fish off me and slapped me with it. What a dxxx.

Consequence:
Coal mining is hazardous work, the principal hazards are mine wall failures and vehicle collisions; underground mining hazards include suffocation, gas poisoning, roof collapse and gas explosions. Chronic lung diseases, such as pneumoconiosis (black lung) were once common in miners, leading to reduced life expectancy.
Also farting around campfires is very dangerous.

Suggested Solution:
New add-ons for the behemoths, proof of concept attached.

State number
206, but all.

broken yew Jul 12, 2024, 6:33 AM

#

Observation : Completely out-of-dates packages and rewards

#

consequence : players don't have trust in packages when for example a Maggie gen 1 hero packages is marked as high value, many times sold in a 17 months old state. Also for Trap, Horde and azurtane : please upgrade the rewards. Boss and hero gear in not that usefull anymore. Otherwise give us coins instead to let us choice ourself which rewards from a event shop we take.

#

Suggested Solution : give better rewards for some older events of coins instead as described above. update your packages and give some diamonds for free for very active players. Anyone who has logged in a number of times can get some diamonds. THat way they can also take some packages and maybe they want to buy something too later. State 1114

shadow plinth Jul 12, 2024, 7:27 AM

#

Observation:
Alliance gather point is a good idea, but it's kind of annoying.

Consequences:
Alliance gather point on the right side is the worst design ever. Since R4 and R5 in all states accidentally click on it, players end up receiving a ton of spam mail.

Suggested solution:
Please move alliance gather point button to the left side since it's not used every day and reduce from accidentally wrong click.

States :
ALL

fiery portal Jul 12, 2024, 7:52 AM

#

Observation:

Some troll players are attacking mines, causing mayhem and disruptions. They use bubbles to protect their settlements, making them untouchable and enabling them to continue their disruptive behavior. The current system provides these players with the tools they need to thrive and cause problems for others.

Consequences:

This behavior creates a toxic environment, benefiting only those who enjoy causing drama. It disrupts the game experience for other players and undermines the fairness and balance of the game.

Suggested Solution:

To address this issue, modify the mechanics for attacking mines. Treat mines like bunkers and facilities, where attacking an occupied mine results in the attacker losing their bubbles. Additionally, increase the wounded rate for players who attack another player's occupied mine. This will discourage toxic behavior and create a more balanced and fair system.

States:
ALL

sharp sun Jul 12, 2024, 8:14 AM

#

Observation:
Thanks for the management chat. Too bad the messages don't stick around for more than a few minutes. As a communication tool, you have demonstrated your usual competence

Consequence:
I think I've communicated important information to managers... but my communication is gone by the time they're online making this "feature" as useless as a lot of the garbage you turn out.

Suggested Solution:
Maybe... don't have the chats disappear in a few minutes? I shouldn't even have to make this suggestion, but, well... Fun Plus.

coarse lagoon Jul 12, 2024, 11:24 AM

#

Observation:
Dual Destiny is not in the Collection set

Consequence:
When having the set complete, you miss Collection points

Suggested Solution:
Add Dual Destiny to the Collection Set

State number
943

formal bramble Jul 12, 2024, 11:29 AM

#

Please use the #📋︱feedback-discussion chat to discuss. Use this channel to create a feedback report. Thank you! ChickHeart2

manic glacier Jul 12, 2024, 12:07 PM

#

Observation:
PTR is being abadoned and more abadoned test server

Consequences:
Tons of bugs in terrible live server testing selected state first than PTR and no one even could fix it

PUT ALL EVENTS IN PTR FIRST THAN LIVE SERVER

State:
All

toxic halo Jul 12, 2024, 2:49 PM

#

Observation:

In the Operation Festival event, if we are not lucky with the circuit repair, we barely get 1-3 Crimson Gems. With 1-3 Gems we can't buy anything from the shop (the cheapest thing costs 4 gems)

Consequences:

At the end of the event we loose Crimson Gems if not used and they will be converted with Pearls. This is such a waste considering how valuable gems are.

Suggested Solution:

Don't convert Crimson Gems at the end of the event and let us keep collecting them until we have enough to use them for something nice like an HQ skin. If that can't be done, then put something nice in the shop that we can buy with 1-2 Crimson Gems so at least we can use them in some ways.

States:
ALL

icy nimbus Jul 12, 2024, 3:27 PM

#

Observation:
Tempest arms management is a pain and the sorting options do not seem to work correctly.

Consequence:
It is very difficult to equip and use Tempest Arms and figure out which hero should get what item. When you try to change the item a hero has equipped, you don’t even look at that item, you look at another item that is equipped on another hero, forcing you to find the hero you wanted to fix by recognizing a very small portrait. The filters do not work so they don’t really help in trying to figure out what is available.

Suggested Solution:
Update the user interface for equipping tempest arms to focus on what the hero is currently equipping and being able to easily compare a new item you are trying to equip. Make it more similar to the collection interface and/or allow us to change equips on that screen as well.

State number
778

torpid kite Jul 12, 2024, 5:05 PM

#

Observation
When clicking daily crates , this pops up and now we have to click the screen each time to get rid of this then have to click more for the next crate and it comes up over and over again . Whose idea was this ?

Consequences
More clicking and more frustration for absolutely bo reason

Solution
Let us just claim all in one click

States
All

elfin swift Jul 12, 2024, 6:27 PM

#

obervation:
desert survival sucks.
team queue takes years, and cant get a match. solo queue gives instant match, but give braindead teammates that use vanguard and get farmed by the boss.

conseque:
desert survival is completely unplayable.
if you solo queue, ur teammates give the monster a free win.
if you team queue, ur not getting a match.

solution:
put team queues in the regular queue? bc there are monsters queuing bc solo queue is instant match.

or just remove desert survival alltogether and bring path of water back 😍

all states

slender basin Jul 12, 2024, 6:27 PM

#

Observation: 
Alliance Hall - running out decorations.

Consequence: 
Once all the decorations have been built there’s really no need to continue on with the event. 

Suggested Solution: 
Add more decorations in alliance hall (example Roxy DJ Statue)

State number
1057 ```

void palm Jul 12, 2024, 6:48 PM

#

Observation:
Effort Progression offers a lot of features for a discounted price; however isn't about time to introduce newer features, behemoth mk2, companion, new gen plane, carrier. and so on.

Consequence:
Many players look forward to this event, but there's key materials that would be important to all. Poly being one.

Suggested Solution:
Placing additional options to Effort Progression overtime will drastically improve satisfaction.

State number:
All.

sharp sundial Jul 12, 2024, 6:54 PM

#

Observation:
For many people, skin tickets and the skin ticket store have little value. Few offerings every 30 days in the skin store, many are obsolete due to bundles offerings and event rewards..

Consequence:
The initial concept for skin tickets was to return value to the player who has been stuck with multiple copies of HQ skins, Frames, etc. Now many people have over 100,000 skin tickets that are unused and valueless.

Suggested Solution:
Think of another way in which skin tickets can be used to return value back to players. Idea, perhaps let people spend 20,000 tickets to turn one of their extra HQ skins into a giftable skin. Let people exchange skin tickets for pearls.. Or offer a variety of giftable HQ skins in the store, so that people can make use of all the extra skin tickets

State number
All states

toxic tangle Jul 12, 2024, 9:44 PM

#

Observation:
Tanks - new generation

Consequence:
Theres no way without spending (pass gives small amount of fragments for free only) to get new generation of tanks

Suggested Solution:
Add new tanks to develop vehicle draws so players have chance to get them at least in some way.

State number
All states

icy nimbus Jul 12, 2024, 10:38 PM

#

Observation:
There are a lot of events, but there also a lot of people complaining about too many events. Some people don’t mind having a lot of events because they can mentally ignore them if they really want to.

Consequence:
It is the number one complaint and instead of talking about ways to improve or play the game, there is constant complaints

Suggested Solution:
Update the user interface to allow for users to individually “hide” events on the event list. When they hide an event, it goes to a category all the way to the bottom of the list and doesn’t show until you click a drop down.

When the event ends, it will no longer be hidden and show up in the main list again for people to hide again.

Do not allow the game’s main events like Throwdown/SotF/SvS to be hidden in this manner, it would just be more for secondary events that are less important.

A side note, strive for having at least a little bit of “free” participation in each event so people can test it out and see how it works before they decide it is something they’ll have fun using money on. It also may prevent some people from complaining about events they cannot do anything in that constantly show up.

State number
778

toxic tangle Jul 12, 2024, 10:56 PM

#

Observation:
Build your Jaeger

Consequence:
Theres no daily chance for f2p.

Suggested Solution:
Add at least one free build chance for players

State number
All states

#

Observation:
Dreadbeast

Consequence:
Every time migo ends dread beast is removed as well

Suggested Solution:
Do not remove dreadbeast with migo, keep it after migo ends as well

State number
All states

#

Observation:
Nexus, building occupation time

Consequence:
All building timer everyday for occupancy is way too long considering how many buildings is needed to protect at once

Suggested Solution:
After players get first occupancy of a building on the next day reduce the defending time to 30 min instead of 1 hour

State number
All states

sharp sundial Jul 13, 2024, 1:32 AM

#

Observation:
Nexus, Buildings/Checkpoints that are won and owned by an alliance are vulnerable to attack for 1 hour on the following days of the event.

Consequence:
Most alliances can not defend their own buildings for the 1 hour duration.

Suggested Solution:
Tweak the event dynamics. Perhaps allow alliances to besiege their own buildings/checkpoints at a reduced damage rate.. Or reduce the time that their buildings/checkpoints are vulnerable to besieging from opponent alliances.

State number
All states

slim wigeon Jul 13, 2024, 5:06 AM

#

Observation:

Nexus beseige and MIGO extra intel missions are draining stamina reserves. We only get 3 crates per day which is not enough to participate meaningfully in nexus.

Consequence: Can't support team in nexus or do dailies.

Suggested solution:

Let us convert food rss, or bread loaves, to chief stamina spam cans. Alternately add stamina crates to VIP or regular stores, OR add a whack of stamina crates when entering nexus at the start of the event.

mighty gust Jul 13, 2024, 8:45 AM

#

Observation

Complaint about an event "desert survival" uses 12 minutes of waiting to get at the end just bye bye, the event does not work and we just wasted our time, proof of the video with the waiting time for selection and this is not the first attempt. We specifically spent our time to demonstrate to you how your game event works.

Consequences
The event on Sunday worked well, why change anything? 12 minutes of wasted time for selection and as a result simply being canceled by the game itself is far from fun and absolutely poor quality provision of services and servicing of gaming events.

Solution

Send compensation to all players who lost time on this event as a result of poor quality services to ensure the functionality of game events (compensation in three search cards and 500 bios is not equivalent to the damage done for the time spent);
Fix the event and provide players with only proven game content. Ensure high-quality gaming services
give feedback and answers to comments sent and indications of game errors, we just write to one side and a lot of people vote in support, but there is no response from the other side, the majority complaints are simply ignored;
Stop introducing new events, and start improving the provision of gaming services in existing events and put things in order with bugs and game crashes! stop updating the game without warning players, I mean daily updates for 10,20, 50, 90 megabytes that you make without warning the players;
It is inadmissible to change the rules and conditions of an event when it has already been provided for play and use by players, learn to be responsible for your mistakes and start providing quality player content who spend money in the game every day.

State:
All states

silk karma Jul 13, 2024, 9:43 AM

#

Observation:
Desert survival matching times are very long since the monster chances have been decreased

Consequences:
Many players do not want to play Desert Survival because of the matching times. People have reported waiting up to 15-30 minutes for a match to be found which is way too long as the game is already too heavy with time consuming events.

Suggested Solution:
Possible solutions could be to increase the chances to play as a monster but not make them p2w. Another solution could be that people who queue to be randomly selected as monster too if the pool of players that play monster is too low at times.

States:
991 - Grizzly G
1007 - Green.Roxy✿, Cavs311

west dust Jul 13, 2024, 6:34 PM

#

Observation:
there are lots of smaller or broke players that can't spend lots of money in-game due to their situation in real life. also devs don't want this kind of players to stay in game so they eventually make lots of new events or weird things to increase the gap between them and spenders, besides, some folks are not happy cuz there is not enough bundles that they could spend money on
Consequences:
both sides are not happy; F2P for couldn't even participates in rallies and leaders, for not having enough strong joiners to win the rally
Suggested Solution:
make an event so spenders have to max their joiners or almost-max, or even buy them goods and get ranks. this way both sides shall be happy...I guess
States:
all states

toxic tangle Jul 13, 2024, 7:27 PM

#

Observation:
Instant gathering

Consequence:
Players find instant gathering very useful and time saving and they would like to keep it after MIGO end as well.

Suggested Solution:
Allow us to keep instant gathering out of MIGO

State number
244

toxic tangle Jul 13, 2024, 8:50 PM

#

Observation:
Mine gathering

Consequence:
Mine gathering become hard and there is no way for players to finish buildings in Frontier outpost

Suggested Solution:
Add instant gathering for mines

State number
All states

#

Observation:
Recyclation of hero fragments

Consequence:
Players backpacks are spammed with hero fragments they can no longer use and they cant even recycle or exchange them. This fragments are completely useless.

Suggested Solution:
Allow us to recycle all hero fragments
Allow us to exchange hero fragments to capsules

State number
All states

void palm Jul 13, 2024, 9:54 PM

#

Observation:
The Mk2 aircraft you can't recycle parts so if the plane is max you can't do anything with the materials.

Consequence:
Players can't gain points in events with the materials.

Suggested solution:
Allow us to recycle the materials or exchange them into other materials such as older generation aircraft parts.

State Number:
All