#🐞︱bugs-discussion
1 messages · Page 8 of 1
🤔Nexus
Yes, I thought my PC broken.. on state lands it's a day and light, on Nexus - like undergrounds
Who do you write bug reports to? All the same, the developers will not fix anything, because they do not have a technical department, because the developers are very “frugal”.
In normal games or companies there is technical support, and usually the players are not beta testers, do you still have to pay for this?
How does this work? I did my free ball, it hit a couple of things and then I can't do anything else because f2p is just one ball, but if you try to leave the screen it says the progress will be lost? What does that mean? How do you collect on it?
That is weird... I didn't had any issue previously as I did my free ball
Neither did I faced this in PTR.... Let me look if I can recreate on a farm account the same situation 
Could you maybe tell me where you clicked? I tried it on a farm now and couldn't recreate the issue at all...
Apparently it is universal bug , Nexus lost electricity
Good morning, what's happened again in the SoS dream world? Who had a hand in it again?
Hmm, I heard about this. I would create ingame a ticket if you want we can do a bug report, or you can do it yourself here https://discord.com/channels/555639568053829632/1100550374944940102 with the template here #🐞︱bugs-how-to-report message 
I clicked the red button to launch the ball and then after that there was nowhere else to click to move on.
Even after a restart? You got 2 coins so I would assume that it got stuck somewhere... Please try to restart the game and / or clear the game cache to see if you are able to see something else 
Ok I will see if anything changes after I close the game
Awesome please tag me if you know more 
Could you please reboot the game to see if that shows you? Another way could be to switch the Graphic Modes / Designs
Anyone hv similar problem? It didnt show what rewards collected for fiend rally 🤔
It says that I have 50 points, so perhaps the ping was not lost, but no more attempts available today.
What is meant to happen?
I will see tomorrow
Yes, please issue a ticket ingame, as soon as you did it you can post a bug report in here https://discord.com/channels/555639568053829632/1100550374944940102 with the template here #🐞︱bugs-how-to-report message or I can post it for you if you want to 
So the ball got thrown, that's at least a good sign. From the SS you posted it looked like it got stuck somewhere.
Please feel free to tag me or another available mod if you did more 
Are you supposed to play the pinball machine where there are buttons at the side that can hit the ball up? Mine does nothing too, ball goes in the machine, bounce around and drops into the abyss? Or did the devs develop this new way of game play? 😂
I have no illusions that I was meant to win anything big, as this is a whale event, the fact that we get one free spin in a game where it's talking about using 50 daily is telling, but the way it left me hanging there is somewhat odd
Actually you are supposed to hit a meter after you click on spin (I am not sure what exactly is written there), you have a red button then which you need to hit. It worked perfectly fine for me to be honest, on different accounts. Small tip: the lower the bar is, the more effective it gets 
Thanks devs. 4 days of smooth running and today everything’s screwed up
Re pinball ?
Red button but no ball or anything happens when tap it. InVisible ball or should it just show result?
Let me login into another farm account... I will capture a video about it and upload it
Why did we need this? Or the monkey that broke sos in first place
Geeez I thought it’s was just me 😪😪
Hey I will upload the video how it's supposed to work in https://discord.com/channels/555639568053829632/925534219780907058 
What did you wanted to do ? 
Just switch from my city to the wilderness in the Nexus!
So the simplest of the simple.
yes
Hey guys, I am able to make a new account with a new email, but my main account keeps giving me this error no matter what platform I use. I have followed all the troubleshooting steps. Is anyone familiar with this? It always stops loading on "chief data".
Done reporting in game. Ticket number 1393792.
Please help to post it in bug reporting 🥰
If the data error persists go to settings and clear data too. But be aware it will download the game again 4-5gb data...
I will, but I do have to DM you for some more details if it's okay for you 
Does anyone know if support have started looking at tickets or bug reports yet?
Hello Ravenna! 
May I Dm you?
I had 3 MOD’s give up trying to help me after my last ticket I sent. I kinda gave up as seemed a waste of time
Yeah. 4-5gb updates 3-4 times a day is what my last ticket was about.
Please check your DM Requests 
This game already takes up 10 GB🤦
10 GB glitches🫡🧑🔧
🙈
So I collect but no add me reward glory 😆
Need to rename this game 10 GB glitches 👍
I make yesterday
🤣 For what? You get there only 1st occupation
Yes, anytime. Sorry, I had to step away from social media for work.
They said they are still fixing it. Don’t do lv 6 in Nexus until they say it’s resolved and there was no such thing in recent mails
I'm not missing out on points and backup rewards though
They should comp everyone with full fiend rewards x times for each day this goes on for till resolved and then some
Do them outside of Nexus
They removed a lot of badges with glory, that’s a bigger issue than lv 6 fiends
Think you will find it is just a bug. They wouldn’t have removed them permanently
At least you guys can log in hah
They totally would. There's nothing they hate more than f2p players getting the premium set in MIGO.
I managed to get rewards for lvl 6 fiends in Nexus, but the points are behaving really oddly. It seems gathering is bringing less and less points, and sieging villages used to bring in 8k points a siege and suddenly started bringing in 1k.
Any update regarding Migo badges bug ?
Still broken
The issues has been reported and still waiting for an update information. Hope will be fixed soon 
why did my card progress reset????? what the hell???? and the money invested in that?????
It happened with me too recently, have you tried restart game?
is it only me or its an existhing bug, that i can't see few alliance members in the alliance/member list eventhough they are member of my alliance 🤔
I can’t see them all either
Hasn’t happened to me
great... another "bug"
@celest stream i sent this to customer support too 😄 Seems there is no hope as they are bots or morons.
Hey guys, I need a little help. Apparently there is still a bug with listing items with fixed price (tempest materials). I just listed something for sale and it's not visible on my trading platform. Now, I have screenshots of evidence. Under which category in game should I report the bug? Thank you.
What does this even say?
never mind that part, according to Google translate it says "connection error"
Since update I'm having trouble switching accounts. Funny enough when I turn off wifi it works again, once account is loading I can switch back to wifi and game is running just fine (problem is not my wifi connection, I actually had to switch it on so the update would load!)
back to normal after two restarts, thanks... are the devs going to fix seasonal badges? 
Glad to hear it. I'll ask about badges with my fellow mods.
i've the same since a few days but didnt update
Can you also ask do we need to garrison or is beseige enough just to get the badge for lvl 7 city. Pls and thank you
Sure I ask about it
Normal badge issue have been reported multiple times. It will be resolved sooner. 
Regarding level 7 city, that related badge is unfortunately already removed with update and no longer exist.
So what happens to the people who already got the rewards for it?
Dev team will add alliance mines for Migo. Detailed date has not confirmed yet.
Do we get to keep them?
Thats dumb
thanks for info; 31 days till end 😄
So many of us that haven't got the badge have a significant downside to the amount of stars could have been added to get the chest on the bottom, this also including basic behemoth rewards for its completion
And then what are devs doing with badges that were completed and not a single rewards or addition to the milestone for the bottom chest rewards as well
Also what about those who have yet to update the game they still have the badge, as an option to get
yeah... i don't know the exact date, but it might be around the last week of Migo to add Alliance Mines. Dev team is working to add more mine slot for Nexus currently.
When Migo badges will be fixed?👀
No offense
Adding alliance mines last week of migo when players have been struggling since day 1 due to the impossible coal and lime requirements wont do anything unless the alliance mine provides a ton of coal and lime each day
They wont, seeing as they removed lvl 7 city according to what the mod mentioned, DEV have a fine way to make thing from worse to ****ty
What about other badges then? Some people already completed and got those while many couldn’t.
Guess we need to complain seeing as other have a slight advantage unless those who didnt update get the badges, will see after our NEXUS time slot
We already got the badges from first Nexus
And yes, without update you can get the old badges too.
But may not be able to play Nexus
Points. Except that the number of points decreases with every siege...
@celest stream sir What about this
I tested the badge bug issue by completing a MIGO task on my mobile (which is updated).
I then went back and checked the badge progress on my Windows client (not updated).
It still appears to be tracking it properly (so far as I can tell).
So most likely it is a display issue, although still one that is a pain.
This is bad.
Has anyone else lost their listed nanomaterials on Tempest Market due to an update?
I lost 9k nano on 4 of my accounts
Can you explain the circumstance where you discovered you lost it?
Like how did you realize you lost your nanomaterials
Has it been returned to your backpack yet?
Hello. The stage 2 badge is unfortunately bugged at the moment.
There is a bug report about it, you can go and upvote it here: #🐞︱bug-reporting message
There should be listed for 8 more hours
No
Thanks, this happened after you updated your game?
Same problem on all of my accounts
Yes, after trade card feature being added
I did it since it appeared haha I hope it will be resolved soon thanks.
Have you created a ticket regarding this issue? I can help you put in a #🐞︱bug-reporting if you could provide me with a ticket number please.
And I have missing listed temepst arms also
But I am not sure how they looks exacly
Just do clarify if you have taken any screenshot before you did the update?
ofc not
But developers have logs, so this is not needed, the screenshot can be modified
Thanks, can you please open a ticket to CS indicate the lost of your nanomaterials and a tempest arms listed and it is now missing after the update?
I will, but I am not alone
Is that on windows or mobile
Is devs blatantly thief???
I LOST 100 LEGENDARY MOLDSSSS
Same
Yes, you can upvote that, but everyone might encounter different missing items. So it will b e best to file an independent ticket.
I am sorry to hear that, can you open a ticket with CS to report this loss please?
Yes I will create wait a moment
Thanks Mahiru, once you have the ticket number, you can share it with me and I can help you do a reporting. #🐞︱bug-reporting
Ok wait I have 1 phone with older version, so I can see item loss
This phone I use already updated to v1.21.70
Thank you Jawor, that is good
No rally count for points today anyone else have this issue?
Does anyone else have a permanent HQ skin with a time limit on it?
Yes
Hopefully this is fixed by the time I awake up to save submitting a ticket🤣
Hope it gets fixed before the timer ends just in case it disappears lol. Not sure my sentinels match the skin though 😂
The one you get from hunters lounge says permanent but is only supposed to be a 3 day.
Hello~ anyone lost their troops in Nexus without attacking any settlement? I just noticed I lost my infantries and no attack report in Nexus. Attack or defend building will only hv wounded troops
Hey NC, There have been several reports of this but no without attacking any settlements or no reports.. Have you try to reach CS and report?
Any mod know how to get badges, seems they fixed the badges and now lvl 7 city is showing for those who updated, but it seems we didnt get it while others who didnt update got the badge
If that's the first time they open the collections, the returned tempest arms are at the top.
Labeled "NEW" 😆
A "few days ago" could be during maintenance and that's the issue, but if not, then my above comment.
Anyone have loading resources bug? After gashapon and pinball I got loading resources messages but didn't get the prize/reward.
Happens every update and often after patch files 🤮
Loading resources
You got rewards, you just don't see what you got. You backpack might show it though.
Is there a glitch the cities and checkpoints aren't bubbled and event is over
I was attacked yesterday 6 times whiteout red screen or reports.. only when my teammates tell me to run.. I noticed 😂
we was not getting points at last minutes when we attack and unable to attack gate 2 even though we had city 5 in nexus
how many bugs we will get with this event? and matchmaking is literally shut
no pearls for f2p players and expensive event which is totally p2p with less rewards
I have problem, who have same? Trouble with new graphics. In r2 41 person, and I see only 28. What’s that?
Visual bug. If you change to new graphic mode all missing player will be visible.
And back in old? Because I don’t like new graphics
Same 😅 I just ignored this bug. They force us to change to new mode..
It is like that. What I reported from my dead alliance
From 7 there is only five visible
It’s just that the developers are very “economical”, so they decided not to hire technical specialists, they decided that people are fools and will work as game testers and pay more money for it 🧑🔧🫡🐸
Yea. Same problem. For r4, like me, not cool
They take people for suckers
Tbh, I likes that I’m invisible on the board😆
Don’t helped 😂😂
We need people to stop writing bug reports, the game doesn't work, that means it doesn't work. There are developers, even if they wonder why people are leaving
People should not write about the problems of the game, let them hire technical specialists, PAY MONEY for the WORK and the game b
No. Please don't encourage that. We actually NEED the bug reports to be able to highlight the issues and push for things to get fixed. Without the reports they won't know where there are problems.. so please please keep reporting bugs.. here if you don't like it in game. But the Information needs to be collected and passed forward ♡
To find and analyze errors, there MUST BE A TECHNICAL DEPARTMENT that MUST do this, and not players, players should play, and not be beta testers
Still I not understand why bagdes migo gone!
The developers cannot ensure the normal operation of the game, let them give money to the players for a game that does not work and close the project, and not mock them with glitches and bugs
There are already people in the game sitting all day long and writing mistakes, what kind of mockery is this???? Why should people make reports for nothing, let the developers pay money for each report!!!!!
Lol I send report in game but nobody answer me Only ended 😆😆
Dev said he fixed the bugs but actually he didn’t. I wonder does dev really read bugs report? 🤔
Hi cherry, did you submit a ticket via the old menu?
Nobody reads anything, the developers have one goal - to get money and as much as possible
Exactly
Usually, if a developer is interested in making a game or public program work, they offer testers money or bonuses for testing the product
so besides the totally ridiculous matching, we lost big time today because our strongest lead wasn't "allowed" to rally, attack or even garrison .. he only got this stupid info button instead, while everyone else was able to rally and attack. Restarting and exiting NexSUCKS didn't help anything. Well done again, devs! Another big spender will stop spending.
you hit the repair button?
Hey white wolf i am sorry this happend. I know it is a pain.
I linked a report if you want to upvote #🐞︱bug-reporting message
I hope this gets fixed next round around
There will be no next round for us. This is ridiculous
I assume Nexus will stick around for a while but if definitely needs major improvement
🤷
Cool tricks 🤷
Can't submit a bug report in discord because I don't have a ticket number from in game
I can't get a ticket number in game because I have an open ticket for 3 days now
🤷
Reporting bugs for this game is just sad.
Not sure why I'm even here anymore
Both in this server and in this game 🤷
I can offer you to create a feedback that devs improve their ticket system, Mufasa.
I would like for them to stop auto responses tho, takes sometimes several tickets until you reach a real person
Leave with me, already feel huge weight lifted just knowing I am
Yesterday I couldn't join checkpoint 2 and today couldn't do anything in city 7. I'm losing my rewards 🤬
Hey Maye could you not port?
Happy birthday Maye!
Happy Birthday Maye!
Worst birthday gift 😭 I am able to go to the other areas, I did not have any problems until yesterday with CP2... I participated in city 2, city 5 and villages without problem
Mind if i dm you?
You can, please
Im having same issue
The green tick means that the bug team have made note of it and will try to get it fixed as soon as possible
Thanks
Your very welcome
bugs I can't report because of pending ticket
-
clicking the my settlement / wilderness button 2-3 times very fast can't cause the game to freeze
-
extreme change in points earning for killing / wounding troops midway during the event. This causes unfair ranking and rewards for players who did not earn their points early in the event.
alliance numbers below are individual examples independent of each other, these events happened to more than 1 alliance
-
Alliance 1 captured alliance 2 checkpoint level 1. Alliance 2 players can cross over the checkpoint 1 into level 5 city territory 🤷
-
alliance 3 does not own a level 5 city but is allowed to attack other alliances checkpoint 1? 🤷
-
DAY 3. alliance 4 captured level 5 city. DAY 4 Alliance 5 captured the level 5 city that alliance 4 owned. DAY 5 Alliance 5 lost checkpoint 1 and the level 5 city that connected to this level 5. Alliance 4 did 70% damage, alliance 6 did 30% damage. Level 5 city durability reduced to 0. The game gave alliance 5 the level 5 city. DAY 6 alliance 5 captures their own checkpoint 1, and jumps across the map and attacks alliance 4 & 6 checkpoint 1 and the connecting checkpoint 2 🤷
-
alliance 7 captures level 5 city and alliance 8 (sites not own level 5 city) continues to attack checkpoint 2 occupied it and then jumps across to attack level 7 city. Alliance 7 captures alliance 8 checkpoint 1 and alliance 8 continues to attack level 7 city
Have you left and join your alliance after registration?
I know nexus is full of bug, but apparently it contaminated Showdown too.. the team we fought show during the 1 hour fight : right center left and fight reports are about center right left... changing all the fight...
You can move your lanes around to get a better match up every round.
Yeah. Tapping it so much it asked for a break
Losing players because of the last update is not good at all devs and how can one submit a ticket when not able too long in go back redo your mistake someone playing for years is not good for the game
Thanks for the advice 🤣🤣🤣 we were ranked top 100 all state like 2 weeks ago 😇
I changed lanes after our opponents and checked 30sec before the fight, no more moves, if fight went correctly we should have won at least one lane..
Was just trying to help. Was not aware you were an expert 🤷🏻♂️
Don't be, I'm the one who should apologise, you couldn't know 😇
Game is back to crashing every 5-10 mins wonderful upgrade…uggg
😆
And yes I did all the normal troubleshooting
New graphics or old 🤔
Both ..switched back and forth hoping it would work
That just makes it worse. 🙈
Does everyone experience that animations take 5-10 seconds longer to load when going into the Wilderness or Settlement or vice versa? This only happens after the latest update that introduces the Personal Mansions.
I reset and reinstall in between
Now you have both old graphics files and new graphics files and with devs poor coding ability, sometimes the graphics and overlays and dimensions of objects overlap one another causing more issues 🙈
No change…and can’t put in a ticket too many in already…lol
They are so good at cleaning up the code before sending it out….not
That's even worse too 🙈
Cause the devs delete some ancient files from being installed directly on the new version that are still active so the game takes a very long time before those files actually get re-downloaded again.
Some files never do get downloaded and some are very helpful.
You can never have too many tickets in 😆🤣🤣
They need to have unlimited amounts of tickets since the game has unlimited amounts of bugs
Yuppers
my personal mansion hasnt even unlocked yet 😦
The mansion has only started in select test states (385-426, 457-474, 499-792) and is unlocked at VIP10.
it also says that it unlocks for everyone else on the 13th
which was yesterday for me
as im now the 14th
Can you see the private chat please?
Is there a moderator available?
you mean the issue Badge stuck at the previous level? it is known to dev team. they are fixing it.
Dev team is working to fix it now. 🙏
Yes, thank you. 😊
Is there a moderator that I need urgently, please?
I let them burnt me to get points last night. The matches were bad and we were outnumbered. Unable to reach a lvl 5 city at all. But still, I am wondering how I lost my troops in there. Only noticed when I dont hv enough infantries doing the fiend rallies 😆
Hi message me please
Can I help you?
One question: in this new pinball madness, i bought some balls and didn’t win anything… they fall without hitting something… but if you don’t even give me 10 tomatoes for my money, it means i’m gambling… as a ex gambling addict i would expect some warning or something. Is your app declared as a gambling/casino app? Should I contact my lawyers? 🤑🤑🤑
I score 43 points and I don't thing the power bar could have been any lower.
Maxed it out and it didn't touch anything but that wall in the corner. Lol. 0 points
Also, a pinball without flippers, is not a pinball machine. It's like a carnival "pinball" machine that's designed to take your money 😆🤣
And doesn't matter how many times you hit this, you get 1. So, why bother
No one in the right mind should spend on this for 7 day HQ and no one will score high enough to win permanent
Hey, you mean no matter how often you hit it with the ball, it's still staying at 1? If yes, as I remember it from PTR, it shouldn't be the case 
It's the same on ptr. The balls are grey at start. After hitting the middle they turn from grey to purple and don't count a second time
so if one ball, let's say out of 10, hits it once, it will Grey out so they can't hit it again?

After hitting the middle the ball turns from grey to purple
Thank you pauly
That happens when towns get hit (once it reaches zero it ports them in safe zone)
Seems weird it show on players though but why am I surprised, love a thoroughly tested event
Did anyone else reported the skin store not getting refreshed but only timer did? I dont need the same useless skins for another month, someone report it please
You can upvote here
Thanks!
Np!
Hi Leloo. I'm not certain if anyone has answered your question. But let me see if I can locate that for you.
Never mind, my coffee hasn't kicked in. misread your statement, not question. 😵💫
I may need to stop typing until I wake up. sorry Mneora
That's why you had to download those gigabytes again. Repair deletes all data on your device, so it can download all files again, to clean up any mess the devs created with updates
Can not get in the game , stuck on launcher searching for updates . Is it just hapening to me or is it a general issue ?
🤣 So, since to buy smth in that event store you need 30 tokens, they can shove that 8 -10 tokens which we get for free in the end up to their .... you know where.
Hello Mods, it's been a month and the issue is not resolved.
I am not able to change my Avatar and it says In-review from the past one month.
WHAT I DID:-
- Repaired Game.
- Reinstalled it.
- Tried in the PC version to check if it's a smartphone issue but the same.
- Raised a ticket with the support and that was closed long back stating it will reach out to you but they never did.
I request you all to provide me with a better solution. Thanks.
Any suggestions/advice would be appreciated.
Why in hell would they reset skin store though it was supposed to be refreshed in 13 days????
😒 Our supposed to be restartin this week, yesterday or smth like this
So I was at 9900 tickets and decided to wait today to get the 100 last needed but they suddenly decide to reset without any warning👍 good job again devs
And it's not like there is smth new there for last 3 years... same 10? skin sets circulating every store update
This is a shame
Totaly agree
Do I report this in game
This is kinda funny though 😂
I was reading and was like who is Rosie and he doesn't have a guitar
If you could please 🙏 that would be great. I have seen others mention it prior but haven’t seen anyone has reported it yet.
Hi anyone having island splendor not increasing problem?
depends, mine goes up and down - depending on what i do
Since update some members are not showing anymore in the alliance members list , They are not visible anymore😅 Anyone else have this problem too?
Hello tiamo ,I I guess you are using the old graphic mode ,correct?
Correct
Yes unfortunately this is a visual bug for the old graphic mode some members don't appear on the members list , my recommendation is to switch to the new graphic mode until the bug is fixed
,and I also suggest to report it through customer service this is a guide on how to access it
And we reported it yesterday, kindly upvote that report #🐞︱bug-reporting message if you'd like
Thank you for your answer and explanation, i will upvote it.
You're welcome anytime 💓
@vague elbow @potent fable @civic sail please don't ignore the post. I have been facing this issue for a long time. I request you to provide some insight on it.
Hello piggy , sorry for not responding to your question, concerning that I suggest going to customer service then click on " appeals" after that " avatar is revoked" and then a form will appear click on it choose the picture you need to change your Avatar to, and write in the description that you want to change it to that picture and they'll change it but ofc that will take some time so please be patient
Thanks for your swift response. When you say Customer Service, Is it in game or website? Or you mean the Help Support option in game?
Help and support in-game, click on your profile then settings after that help and support
If you want I can dm you with screenshots on how to do it , if you'd like 🤔💕
I just raised the service request with the team. Thank you for guiding. Hopefully it will resolve the issue if not I will bother you again🙂
You're welcome , let me know if it gets fixed
Question : did RR registration have a bugs too? My whole alliance can’t participate RR cause the notification said we late registered. But the R4 already register it..
Hey Evelyn, my RR registration didn't have any problems 🤔, I guess it's one of the two : you're R4s forgot to register or if it's a bug I suggest to report it through customer service
This is how to access the customer service
Ok thanks for the help. I will reach on bug section too..
Yes also after customer service you can write down your ticket number and report it here in this channel #🐞︱bug-reporting using that format #🐞︱bugs-how-to-report I can help you or write it for you if you'd like too
You should have registration mails if the r4 in question did register
servers seem to be on strike today
if they can get the duct tape out again that would be cool 👍
Hi there!
Can you elaborate please?
Did you have any disconnection issues in game?
flashing red symbol when trying to play the game all the time today, with big lags
I didn't have any today 
Have you checked your internet connection?
Only problems with the game, everything else is lightning fast
Unless someone put an axe through the cable from Europe to china 🙂 or wherever the servers are 😅
As seen here
My IGN: Knight Ranger
My State: 186
I am still attempting to get a glitch fixed caused by the recent update
I have been getting no where with customer support.
The problem I have is after the recent update I can no longer upgrade my HQ or any of my troop buildings
They are all showing as P 12 and my troop buildings and HQ are currently all 13
It goes no higher than 12 , if anything it should be showing as 14
So I'm stuck and can't move so to speak
I make 30 but can’t collect? 🤣
Alliance needs to reach 900 total
Its locked until then
Ok
Hi chief, this seems like a strange issue and that it may have been a mistake in upgrade. With your other buildings are they all the correct level?
Also I’d advise to pop this in #🐞︱bug-reporting
If you need any help reaching a person at CS you’re welcome to dm me 
No rewards for fiend rallies inside Nexus 
Try refreshing the game, it happens sometimes 
how to fix graphic error? (building not showing *skin etc, only effect. banner right side not show and other event menu is black)
10x reinstall, clear data&cache still same, try other phone but same tipe still same. from last update/at nexus
ticket id: 1396008
You already get helped in another channel
Can you DM me
@frank otter yes, all my buildings are at 13, and before the upgrade where the 12 is read 13.
As did all my troops buildings
I was told to make an in game ticket with CS but after 3 attempts
I have had no reply from them on this matter.
Can't go further now because of this.
@frank otter 13605220 this is my ID for my account. If you check it you can clearly see I'm at P 13.
Or go to state 186 I'm in alliance XXX.
You can verify it that way
This is frustrating
Even tried a hard reboot, that changed nothing
Does anyone know why my settlement barricade is showing damaged in nexus wilderness but in the settlement in nexus its showing fully intact?
Because you either joined nexus when your barricade wasn't fully intact. Or you got hit in nexus and you lost.
Or you upgraded barricade and it didn't add the 2000 increase in durability to the nexus
neither of those lol
What about the 3rd one 🤷
that i'm not sure about
is it because my barricade is p11? and i'm p13? is it showing what it could be if it was fully leveled??
that seems like a really weird thing to put on the map lol
That would explain it 😆
P13 barricade is 52k
P11 barricade is 50k
I had to check the numbers of what the barricade is to realize 52k was P13 barricade
okay well i guess that explains it. i still have no idea why it's showing that tho what a random thing to highlight in an event 😂
😆 So you can see the p10 got p9 wall
And the p9 got like a p5 wall 😆
That is dumb🤣
but also thanks i guess? i kinda forgot about my barricade 😂
If rather be barricade 1 at p10 😌 makes more fun.
It's possible since they changed the design of original requirements 😆
The damage sustained in nexus, is for nexus only, once you return to your alliance, you will notice everything back to normal.
Least this is what I have observed
@distant vortex P13 barricade is 52k durability.
P11 barricade is 50k.
Its showing what they have vs what the could max have.
P10hq, max p10 wall. P10 wall 49k durability.
P10 probably has a p9 wall since it's 48k durability
Hello any one knows why on PC - Events - Invite Friends through status on friend level doesn't update ? It's been more then 24h and the status didn't update, it supposed to update every 1h. I can't get the diamond rewards if the status don't update!
My farm didnt leave safe zone at all and it shows damaged barricades
And what's your hq level and barricade level?
Farm, P8
Hq and barricade are p8?
And P13, which I dont remember anybody even hit, shows 0🤣
Aaa, it's his ghost , he is in state right now
My P10 barricades intact and I just jumped to Nexus
And I thought they fixed this? For God's sake this guy sitting next to me
Hi lisa can be a visual glitch have you tried refreshing the game?
It's not 1st time... I think I see this all the time on Nexus
It’s a bug than have you submitted it to cs?
Not yet, wait I doing game repair
Ok
Same
This is reinforsment
I think and before it was reinforsment.
hey am here
this is what i got so far from you V
Attack alert does not disappear, and when you visit other colonies, you only have the image of the game's clouds and you end up not seeing the colony
It looks like this when viewing an enemy colony or even your allies
looks like a bug but frist lets try some things real quick and see if we can fix it thisa way
When it returns to its colony, it remains with a dark bottom as if it didn't have the ground.
have youtried resetting your game ???
alsso have you tried repairing your game as well ?
What would be good to do? I've already cleared the data and it's still going on, I've also uninstalled the app and it's still going on!
Yes, it has already been done!
ok you anwsered my question lol your fast ok
😆😆
so now we want you to go into the game support and make a ticket for me, let there going to give you a ticket number i am going to need that number from you and some other inforation from you as well
once you get all that done send me a dm with you
IGN:
State;
player ID
Platform
and any pictures you want to enclose with it
Ok
So how do get this nexus compensation if i couldnt open my ticket? they never closed my prior ticket i email they say do a ticket 😒i cant until they close my other one.
I think we’ll just need to request them to close out your ticket or go through the secret screen under support. But let me confirm that for you . May take a little bit though.
Hopefully mines closed tomorrow? i see some got compensation for not being able to attack or beseige in nexus my exact issue also here and i got nothing for it
Would you like to wait and see or I'll be happy to ask one of our SL MODs to see if what other courses of action there may be.
Yes please ask I emailed like you guys said to here and my emails are not answered by funplus .except do a ticket when they know I can't.
No worries. I'm happy to do that
I have a question I don't know where to ask it I'll put it there, I finger 1 by 1 to put everything?
Thanks
In the backpack yes, if you go to the alliance store and use them to purchase things then you will have the slide bar to use more than one at once.
So showdown is even worse now, opponent changed lane after me and it only show it on reports.... otherwise it say they stay same as previous fight..
Okay that is odd.
I would definitely put in a bug report for that. The coins should be showing the same value in both areas.
I don’t blame you there. That’s a lot of clicking lol
🤣 I'm not lazy but still there's a lot
😆 yes it is. Do you know how to submit a bug report?
I'm not used to it, I can try
Can I dm you to help?
Its ok I will copy the thing and someone will modify it
Make sure you submit it in game to get a ticket number for the report
here’s how to report a bug in-game, please click avatar, click settings, click help and support Option A click “bug report” tab (note this is an automated collection only report, it you require a response please follow option B) Option B -enter %% (or a random combination of words) a couple of times until you bring up a new menu - select option 3 (game feature issue) then “other” -select “submit form” link and complete, attaching screenshots if required
🙂
What's this?
It's still broken.
Since day 1 of this reputation tempest arms 🤣🤣
What do you think I did?
Oh, and trap broken for giving credit.
I was in 20+ rallies today. 0 points earned 🤣 that's new 😆
I killed fiends and row for trap goes up 🤣
hello there
You have the magic power of finding so many bugs that i will not even suggest you to report anymore , you must know the process by memory 
Butttt I’m sending my moral support to you
and you’re very clever to find all this bugs …have i invited you already to join the mods team right ?😏
Has anyone helped you with this? I apologize, Rl stuff came into play.
Anyone know why these 2 accounts would be on different levels with the same amount of tasks completed?
Alanna unfortunately i have no answer to your question , but could be a bug , do you know how to report it ? And hello everyone
When you get a chance, may I please have your ticket number? If you wish, just DM me with it.
Mods need a game knowledge teacher.
Which I can certainly do.
But I'm not gonna be confined to an "activeness"
Activeness is quantifiable.
Expert knowledge is not.
Knowledge is more important than activeness.
Especially when actives is set by hypocrites
And especially when activeness on ANY social media platform is not mentioned by customer support when asking about becoming a moderator
I found this a long time ago. Just making sure it still exists, so I can still complain it's not correctly allocated. 😆
I don't know if anyone else has this, or it has already been reported, but the link to the forums from the game doesn't work since the update (for me). Using the PC client.
If it's for everyone I guess they will eventually wonder why no one is posting comments any more 😄
Is listing arms 'fix price " screen bugged? I listed some materials and it shows 0 listing , but my material is gone
noon it's invisible items, new feature
Was reading bug report channel its been 2-3 days and its not fixed 🙄🙄🙄
Hello, I tried it and yes it's not showing on this page but when I searched on the "fix price" page I found the item that I was selling, they aren't gone
Hello, is nexus bugged again?
I have a member who can’t port to nexus or even kill an infected. The final is today
These two report says items don't return to the bag . Its the same bug a week ago in ptr
Items never returned to bag after the time has passed
You're probably right and i suggest you report it through customer service, but I also suggest you to go to the " fixed price " page and do a filter to the item that you are selling and you could see it.
I can see my item listed, but the issue is it won't return to my bag even after it goes unsold , i will submit a report in CS even though CS is useless.
As our friend mentioned above, we've already reported it #🐞︱bug-reporting message kindly upvote and report it through customer service, this is a guide on how to access it
There are problems with everything!! I put some items up for sale and there is nothing!!
It's my same doubt!!
It's not a doubt, it won't return simply, there is the same bug In PTR from a week we lose our material
They don't come back??? 😡😡😡😡
I haven't tried PTR...
if they are not sold we will not have them back?? Nice scam!!
Hello Jennifer, i recommend you to report it through customer service after that write down the ticket number and then we can report it here #🐞︱bug-reporting using the format here #🐞︱bugs-how-to-report I can assist you or write it for you if you'd like
But did he try first the troubleshooting steps?🤔
If they didn't do them I suggest they do them Before reporting it through customer service, important thing is before doing any of these steps, let them make sure that their account is bound to either Facebook, Apple, Google or VK
Step 1:
Force stop the app and reopen it
Step 2:
Clear cache
Step 3:
Delete the game, restart the device, leave it off for 5 minutes, reinstall and let the app fully open before you click anything.
Step 4:
Test the game on a different device and see if you experience the same issue.
Stupid devs idiot devs fu devs
No problem with invisible listing but soft ban still great problem for me
The tempest arms shop is buggy!!
DO NOT PUT ITEMS FOR SALE, they will not be returned if they are not sold!!
IT'S A SCAM not just a bug!'
Correct, i didn't receive my 40k Nano in last TD in PTR. Even though the limit is 9 i can add more than 25 times. Everything is bugged here
I see my listing's 🤷
Lucky 🙂 i lost 11200 Nano and 200+ fragments 😄
Devs just did another patch file.
Yeah, "loading resource" banner and a 💩ton of unnecessary re-downloading of files that were deleted for no reason.
Same here!! Wizzi!!😞
On old version you can see your listings in the selling window where you can't on the new version.
Just because you don't see it on the selling page, doesn't mean you lost them 🤣 the game still registers they're yours.
People lost it with this bug on PTR, so what is the chance that we lose them now in same situation? I think 100% 😄
🤷 We will find out soon enough now won't we 🤷
if they don't appear to have been put up for sale, with what logic should they go back?
blind faith 😄 😄
You can see them on the "fixed price" page
But as I mentioned before, I recommend you all to report it through customer service
???
How do I know which ones are mine??
I've already done it and as always only automatic responses
Go to the text box in the customer service after that write in it "%%" twice then a menu will appear click on "event/gameplay error" then click on " report bug " and send the information
we'll see what happens... 🤞🏽
found my nano in fixed sale on 519 site with filter Nanomaterials 
Yes that's what I mentioned above that you cannot see it in that list but in the fixed price page with filter, although it should appear in " my trades " page
too
Did he join your alliance during Nexus?
better prepare screens and record video as have a feeling that i will start cursing in 6h 🙂
I will do in 1hr
Is there an upvote for this issue my self and a alliance member is also facing the issue of missing fixed items listings
Let me check for you
Thank you both. Upvoted.
Has people had the item's returned even though it's not showing when the fixed price listing has finished?
I'll have to ask my fellow mods on this #🐞︱bug-reporting messagei t seems on this was the review was sent through to the devs
Yes
waiting
Got to love their incompetence, via Dragon “not started yet”. Via events calendar, oh look Astrowheel
Phew 😮💨 that puts my mind at ease. Thanks for keeping me updated.
😭 my nano still not show on page item that i sell
I dont want prepare lose 4k nano 
Mine disappeared and didn't return
Bye 5k nano+400 molds 😂
Oh no. I have my fingers crossed for you. Mine have just appeared...
I had to search for mine in all the fixed price item's to grab SS as proof....
Hope it gets back when the invisible listing goes out. It should still be like 4 hours more. I have a feeling i know why this happened 🫣
Why do you think 👀
Ah.. Ok, already submit ticket but i will send again and search for it.. Thank you
You brat , check it on the page i found my nano after filtering on page 290s,
Hi sid 😂
Yeah still listed apparently
Wait for the timer to end
@thick whale @thick whale ok
Chat is broken 😅
If you select the message or the box, game will restart
It's going to be fun for final stage of nexus with chat broken
🤬
Same
Let me guess you got a mini update too and now the chat is broken😅
Mine is the same right now
Hi, have you tried logging out and back in again? If no joy try repairing the game. If that doesn't work can you log it in game with customer support and get a ticket number? We can upload it as a bug in bug reporting room then 🌝
We just had a mini update ans this IS due of the update
I have checked my accounts and it doesn't seem to be affecting everyone. If you can log it in game as a bug and get a ticket number, we can report it as a bug in bug reporting room
This is the format to report it in:
[type bug explanation here]
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
[type here]
Platform: (required)
[type here - operating system, ie IOS, Android, official PC version *and* the device you are using
State: (required)
[Type your state number here]
IGN: (required)
[Type your IGN here]
Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ]
Ticket submitted in game: (required)
[Provide your ticket number here]```
If you need any help to post your bug report, I'd be more than happy to help with it.
None of my in game tickets are taken into account😅
They do, believe me. And then reporting it here, where other players can upvote it, helps a lot as well
It seems it's working now.
Brilliant, at least that's one thing less to worry about during Nexus 👍😊
Yes, thanks 😊
I restarted and it disappeared 🙄 Hope do not see it again
It seems to be resolved after restarting thank goodness 🌝
After I restarted the game like 6 times they dissappear 😅 but only then and like 20 min to wait
Well, it appeared again
How may tickets you can open in the same time in game ?
🤣
Really frustrating when that happens isn't it 😕
Yep especially if you tap on them it gives you error and kick you out of game
Imagine that when you try to join nexus rallies
^ can I get a response for this ?please
Like for problems you have bugs and stuffs
Let me get info for you on this
you can only sent one per category, ones it's closed you can send again. Meaning you can't sent two bug reports at the same time but can sent a claim report and a bug at the same
I'll look more in to it but that should be so, or you can sent in game and use the email too that will work simultaneously
how its possible to select correct material for craft gems if this window not give a chance to press on first !!!
Hi Chief, did you already try to restart the game?
are you kidding me?
its issue was after last update
Ok I see, please reach CS and do report. After getting the ticket you can also post the report in #🐞︱bug-reporting channel 😊
When are they going to fix the porting level 7 city in nexus????
@next aurora when will the issue of not seeing the sentinel Voracious Blossom be fixed??? what did the players spend to get them and now they are not shown in person inside and outside the settlement?
The issue has been reported and still waiting for the next update information regarding this
Lemme check this
Can I send message to your DM?
sure
Nexus is 💩… it prevented our strongest RL to take part in the final nexus match despite an in game mail saying the game was fixed! @celest stream come out and explained the situation… the whole alliance missed out on rewards cos of this!
@fervent jungle that was cs reply to same issue that I know many have... if it helps you out at all
Another video proof that the STATE OF SURVIVAL DEVELOPERS FORCEFULLY INTEGRATING NEW GRAPHICS INTO OLD GRAPHICS MODE IS 💩
BRING BACK THE ORIGINAL GRAPHICS IT'S LESS BUGGED!
much appreciated
I switched to new graphics simply cause I got sick of them forcing new graphics into the old ones....
Wont be long till they say everyone is using our new graphics and loves it so we'll remove the old graphics option.
Yes lol, Devs is drunk last time
I had that same thought when they first introduced new graphics.
Its just crappy they're forcing the newer more bugged version
Newer does not always mean better 😆
Just look at donatello compared to dylan 😆
Don free but heck, a low rank dylan be smacking that a,, 😆
Hello. I was a victim of the bugs and I couldn't get to checkpoint 2 or city 7 in nexus, I was wondering if I would be able to join the final battle today. An alliance teammate had this problem at checkpoint 1, but afterward he was able to participate normally 
Hi maye you need checkpoints 1 & 2 to continue.
How about the whole alliance can do the whole Nexus and our rally lead can do level 2 and 5 but can’t do 7? There was a game mail saying whatever bug it was resolved but our RL couldn’t fight for the nexus finals? @celest stream needs to come out and explain this. A whole alliance lost due to this!
Did they leave alliance for svs?
Can they reinforces or send troops from safe zone? Or where ever they can port?
You mean rewards from ranking?
Yes
They will be sended when event end. Because today you can earn points also
I mean like end,end event from billboard 😊
Thank you!!
This is ridicules. I'm just sure if I look around more, I find few more Thunders around map at same time... And he is not even on map🤣
He will not reply or he will comeback with more vague comments and hollow promises, as long as people are paying, they don’t care
Yeah, something like: they're looking into it... 😒😒😒😒
They've been looking into it since the beginning of nexsucks... 😮💨😮💨😮💨😮💨
We are supposed to get an answer from the devs this week about matchmaking in Nexus, maybe they will address some other things as well.
Yes the rl left for cc but she receive a mail with compensation that it was a bug/mistake and she would be able to participate in the remaining nexus. So F+ decided to scam their player base again?
Yes that's why I call them scammers🤣
He jumped so often behind girls 😂
i thought the side quests to state 1 were fixed
If you leave alliance after Nexus matching to another alliance for CC and return you can play day 1 and 2 but not day 3. The rules say that if you leave, you will have consequences. But not sure if it is because of rule or bug i would suggest ask your rally leads to raise a ticket to cs.
Next week SvS, and they announced another round of Nexus from 17th of July... So, what we supposed to do now?
I would suggest don’t leave alliance for cc at least rally leads shouldn’t
It's a SvS week
So one of our leads couldn’t port to level7 and nexus area today. Why is that?
Did they leave alliance?
Same with one of our player, he said he got some compensation for it
He left alliance but told later its fixed. It shows green and he couldn’t port there.
What was compensation?

I'm losing all the occupation rewards!!!!!
What devs say, and what game says...
Rarely ever match 😆
I want that guy to get compensated now😒
Him not being able to port put us big disadvantage
@celest stream please check it
Did they remove sentinels from wilderness just like with aura?
I cant see any sentinels anymore lolz
Some sentinels don't appear.
Flowers?
same problem, last day and now 🤦🏼♀️
I cant see ANY sentinels 😂
So you have all of them 🤷
Try the tree sentinel.
It was visible a few days ago 🤷🤣 who knows if that's broken now too 🤣
Ffs
Can anyone explain this? 😩
Devs say 1 thing in bug fixes
Game says otherwise

It's a bug! Cos the rl raise a ticket and receive compensation and statement saying the issue was fixed... so we have F+ scamming players again? @celest stream needs to explain this
I didn’t leave got same message
Which mod deleted my screenshots?
If you have any concerns about a mod you can use #🚨︱contact_an_lmod
My sentinel is not visible as outer appearance after I got relocation effect. I tried all sentinels hq skins and removed effect nothing works.
Sorry to hear you are having g a problem ! It is a known bug you can upvote it here #🐞︱bug-reporting message
And please put a ticket in to customer service . You can use the alternate menu here :
Okay thanks
and what's this? no rewards, when trying to close winfdow it says all my rewards will dissaperar if i'll close window
same in another account on another device
and after i closed rewards really just disspeared
???
and what should i do. i did x10 spin on another account
Have you submitted a ticket already?
I got "loading resources"
Then that exact same popup.
Devs file format system is the reason for this bs. Everytime there's an update or patch file. You often get all these "loading resources" banners,
which effects nexus rewards room!
Wait time for downloading stuff you used just moment ago before the patch injection file.
Unnecessary excess data usage
And much much more
About 6000% more!
If you look at it through an account that hasn't been updated you can see it, they have yet again messed up more than they ever can.... if you look at players in the alliance, most of them are missing too (DON'T UPDATE!)
Bunch of visual bugs. The players exist. You just can't see them from within 🤣
...
yeah man and all the rest of the bugs haha, i love it how you are the one to reply to this haha
🤷
Why can’t I see all 13 of my r4s in this new view?
I just want my old displays back or this bug fixed. I can’t promote or demote 1/3 of my alliance if needed.
Hello Imma! That same bug has been reported and you can upvote it here #🐞︱bug-reporting message
Thanks. I had someone just point out to me in my alliance that if I turn on new graphics mode, the issue goes away, but the problem is new graphics mode gives me severe migraines
Yes a lot of people are complaining about having to switch to new graphics mode.
@spark bobcat kindly check your DMs
Hello, can anyone shed some light on how can they hit our towers without being connected to it. They don’t have any of their towers next to it.
Also lots of these towers aren’t taking full shape in terms of their territory occupation.
Hi there. Sorry for the tag. When watching the video it looks like at the 19 second mark that you can see where the two territories are touching each other. (Even though their tower is on fire) and since the territory is touching it does make it open for attack.
Any available Mod?
Hi there.
I dm you
Of course
but the territory is far and its not touching the tower being attacked
we cant hit their towers without our tower being adjacent to it, but somehow they can
also, thanks for the tag. i have the server muted 😅
There is a bug with mines.. ppl kicking out each other because it showing empty mines and slots, but they are full or slots taken
Hello,What you have pointed out seems to be a visual bug. Have you reported this issue to CS?
Umm is anyone else not able to see sentinels on thier own or others hq ?
Now that nexus has ended, we are multiple in my team having tens of tp gone away. No proof, but we are plenty having this impression. Is it known issue ? Myself, it's at least 30 to 40 tp vanished
Please excuse the mensuration.
I also voted yes, thank you for your report.
If you are reporting to CS in-game, could you please add the ticket No.?
Fangroup guys, are you by any chance stoned.??? what are you even doing.? trying to take assets to another level.???? 😆😆😆😆 99% donate and the average player 12m soldiers with New Hero Generation loses almost 4m soldiers, you smoke and have passes to another life 🤔
They are taken from your backpack when relocating
Ye I don’t see any reason why they can attack the others, should only be able to hit one they are touching. I would raise a CS ticket
I know, but I've only relocated during nexus where they were either free or cost 4000 biocaps. no reason to take from backpack within nexus
For my relocating, it never took biocaps... Only relocators from my backpack...
within nexus, it was 4000 biocaps each on my side after exhausted the free one
It took biocaps for us
If you have same bug, you can vote here #🐞︱bug-reporting message
Is there any reason why the new dragon sentinel doesn't show exteriorly on alternative HQ skins to the dragon one?
Hello island seems there is a bug for sentinel, many players complain they can’t see anymore sentinel, please raise a ticket in game
You can also upvote here #🐞︱bug-reporting message
Thank you!
#🐞︱bug-reporting message this ticket was closed with no real response or compensation for not being able to compete in the final or take first occupancy for the level 7.
Others with similar bugs have had responses
Did you send the ticket using the secret (not so secret) menu?
Yeah I did
Can i dm you?
Yeah sure
Send you a dm 
I don't have a companion in intel for more than week now meanwhile everyone else have it, HELP!
You mean missions intel?
Theres stop spawn when you reach 100lv mission
I just noticed it and came here to do a search. They show inside my settlement but not outside.
I'll be curious to learn whether this is a bug or something they purposely removed, which means my optimization comments in the past were correct.
Let's hope it's just a bug
What is going on with duty rate. I’m over it. 1.4m enlistment Rate is going back and forth from 5294 to 6206 then back to 5294 Been a week now. Do dailies everyday etc etc
There is a bug report regarding the missing sentinels: https://discordapp.com/channels/555639568053829632/1100550374944940102/1251538190259720233
If you are experiencing this aswell i would suggest opvoting it
It’s just another scam to get players to buy bundles…. Needlessly slow. I got the bull buff, boosted my farm productions, did all the dailies, rallied extra fiends, killed more zombies… and the duty still dropped… I will just leave it to slowly accumulate
My enlistment duty rate has been broken since last December and I’ve opened 2 tickets, spoken to my useless GM and mentioned it here and nothing changes
I remembered they once mentioned they revamp the enlistment duty thing but it’s just another lie… there is now a million and one thing in this game to fix so they just say it’s fixed and deal with it later…
They had me build towers, reset skill books, change talents, gather, not gather, finish dailies, not finish dailies and my duty rate never changes
They claim enlistment is a complicated thing based on many factors
Bet one of those factors is the money spent buying enlistment tokens
This! Definitely this! 🤣
As main rally leader for my state in SVS- I spend to clear enlistment before svs
Darn… that’s a heavy responsibility 😅
It’s fine. I enjoy a good fight
Sooo that means I can't send again a report for bug till they fix the one I have now and is still processing for .. after how long time they will close a ticket if is not completed from their side ?
No, even if it was showing bios, it was taking advance relocators from backpack. Go to "Help & Support" to self service and check there, what was taken. In my situation, there is no history of bios taken during Nexus, but relocators used
And I think it's much better then spend 4K bios for each relocation
if the report is pending you cant sent another one ,but if is being received through you can sent another one , if they are similar you will get a message on that . you can sent an email to funplus they will respond . let me ask what was the bug report for which type of sytem error?
Was a bug regarding of displaying of the sentinels.
And is still not fixed
And the report is still pending
And I reported it in the date of 7
oh ya i saw the is a report on it , let me see if i can get more clarity on this for you. did you have another report you wanted to make apart from this one?
Nope right now but I was curious just in case. 😅Everything works decent right now .. thanks god 😂😂but I should not jinx it because I could woke up with new bugs .. I mean features
oh ya true on that note😀 #🐞︱bug-reporting message link to the sentinels bug , i do believe they working on it but ill update you when i get more info
Thank you 🥰
Hi Bubba, can you explain what you mean by not working?
The settlement effects do not show
Sentinels also not working with this skin
Ya noticed that before
Once its done doing its second 5000m update for today, i'll show
Do you have the full set? Because I believe the effects inside the settlement won't show until you do? The effect outside the building with the whale 🐋 should show even if you just have the hq skin
Check the screenshot
Ah, sorry, didn't notice those at the bottom. I know there was discussion about this several days ago so I am trying to see if it was reported as a bug here which you could upvote. But I would also advise you to log it with customer support
So has the nanami statue swirling dragon water effect disappeared? Is that whet you mean?
I think he means the aura of the complete skin set
I'm sorry, I am lost. Is it ok if I ask another mod to step in and help?
My apologies, let me find something you can see
Check ingame settings, maybe they are turned off in lite mode...
I thought that too…but doesnt matter if lite mode is on or off
Hi guys, sorry for the confusion. We have had it confirmed from our CMs that the devs have removed the visual effect to improve the game performance. So unfortunately at the moment, what you can see now is all you will be able to see.
I hope that helps.
Improve game performance? First off we earned or bought those. Second the lag in the game is worse then before. Going in and out of my settlement from wilderness takes forever. Trash!!
I know, it doesn't seem fair. All I can suggest is you put your comments through as feedback? I can help you with that if you want?
Crash game every time in RR but also in Activity normal, cant join ...submit request on game #1398487
It's the aura fault
Hi, would you like me to submit this as a bug report for you? If so can I dm you for more information?
Sooo, anyone else is having this mission stuck?
"The game is launched for you to relax"
🤣🤣🤣
Cs says this is not abnormal
So apparently. If you own a level 5 city, but do not own level 1 checkpoints, you should be allowed to fight.
The level 7 city and level 2 checkpoint
As well as. If you own a level 7 city, but do not own level 2 checkpoints, you should be allowed to fight for nexus 🤷
But we all know that isn't the case 🤣
@celest stream
Your cs needs fixing. They don't know their own game.
Neither does he
😆🤣 Probably right 😆🤣
Cs says it's not abnormal. So the 2 alliances who couldn't fight for nexus should have been able to according to cs. 🤷
Since they own the level 7 city and nexus is adjacent to the level 7 territory🤷
Hi Chaos, I can't see any recent reports about this. Can you log it as a bug with customer support in game, and we can then report it here as a bug as well.
Good to know i put time and effort into achieving something i dont actually get
So they turned off partial effects to help game performance, lol.
Isn't that the point of lite mode 🤷
When will the issue be fixed that we cannot see all members with this crappy new design?
Its future..ghost mode
Mod DaraDawn you kidding with us ?I report lags and bugs more then ONE YEAR .And nothing respons All shith in game continue and is more lags .In ONE HOUR of RR game crushed at28 time .In rest every2-3 minute .
Explain us way the developer ignore all report and did NOTHING about all problems !!!
You will need to switch to new graphic mode to fix that issue.
Submitting these feedback and bug reports are how we get the issues to the devs attention.
Why do players need to use graphics they don't want to use to fix a problem that the development team caused? This is not a fix, this is shameful
I agree and I hope it gets fixed soon. At least that works in the meantime instead of it being completely broken like some things tend to be
they work on new future thats why they slow on fix bugs
I see it more like if I switch to this horrible new graphics mode, one of those super devs who's counting how many people use new graphics mode will cheer happy that another players uses new graphics mode and one day I will wake up and everything will be in new graphics cause that is clearly what people want since they use it. It's sneaky to force us to use the new graphics, some people as myself have a hard time with those, I simply cannot see crap when on new graphics, hence why I am using old graphics. Same as with 99% of other things, those developers should simply check their code before release and if some bugs do appear, they should fix them immediately and not months after or never. It's such a crappy move from development team but sure I understand, this bug fix won't bring money for the company so probably it will never get fixed.
Anyway, thanks for the reply, I will still refuse to switch to new graphics
the level 6 fiends don't seem to be giving aircraft stuff again since Nexus ended?
click on fiend lvl 6 ( not rally) .. still see aircraft stuff as rewards?
yeah
maybe bug then
seems so, the same happened last time
never mind
I already did them apparently 😅
(right after last reset)
when i click on new event game freeze and crash
it keeps freezing my acccount with crash after 1-2 minutes of freezing
Hey! Verwulf, sorry for the tag you might miss my message otherwise.
It's probably because the event has just been added and might get fixed later today but you can always raise an in-game ticket to CS about this issue
Mod Jinzo Warrior your sugestion about new grafic mod :BIIG S….I try that right now and i got KICK OF GAME instant .Every push on game gived me crush .Nice .Some else sugestion ?
You can try to repair game on load screen. Also if your account is bound, you can uninstall/reinstall.
If that doesn’t work, you can send a bug report to support@funplus.com
the display is cropped.. i can't believe they made it so misleading. lol
Almost as if they stopped playing around with the UI and just stick to the old and basic one there would be less issues
Anyone facing cards missing issue ???
Hey,all cards what you had gone?!
Yea they gave me a heart attack and killed me again, but somehow I have them back now 😂 no idea wtf happened
Awww good you have them back because was really sus
Yea thanks no idea what was wrong, maybe they want me to not ignore them 😆
That train thing doesn’t show up
In R4 or R5 screen and we didn’t get new updates in IOS , anyone else having that issue?!
Train thing ?
Just looking for more information so i can look into this for you
Doomsday truck now has a fright. Train something
Sorry We don’t have it , I just saw it with other alliances in same state
Another 💩event. It's an "alliance" event yet only 4-5 people can participate 🙈🙈🙈🙈🙈
Wow , Surprising not
i have just logged in to check, i see the Frieght train you are talking about, is it not showing up at all for you
It should show up on the bottom, on the train tracks...
Have you Report it in game to Cs
If you updated the game, I guess it's not in all states...
It is in my state , I saw it in other alliances
Bug, maybe?...
Nope and not planning too , the other Mod says she already got compensation without reporting and so is her team for nexus so I am done wasting my time
Thanks for the effort tho 🤗
Mostly
Hello why does freight train only show 5 passengers leaving when it was full? I was inside and I’m not even in the report?
i would advise making a Report, as this could be happening to others, with all new features bugs are going to happen and the reports help with finding them
Because it's only for 5 people...
You’re saying this based on what? It says 20 members?
the Frieght train is for 5 people and only 1 alliance in the state can send it out at once i just watched my alliance have it and finish it and now another alliance has it
Based on what happends, our alliance had 40 people on, and when it left it had only 5 people onboard
But hey, according to the devs it's an alliance event ...😒😒😒😒😒
¯_(ツ)_/¯
The other mod can do it , I am done with that , Sorry really, reports doesn’t matter
i completely understand and Respect your Descision ❤️
Again thanks , I just wanted to ask
The rules had said 20 ppl? How is this an alliance event then?
Ask the devs...
When you are arguing with CM for something that is done wrong and proven and you find a mod who is supposed to help people saying I got it without a report in 8 accounts and so is my team , rather than supporting a repeated incident it raises nothing but more frustration, Thanks 😊 I really appreciate your time
Anytime, i am always around to help ❤️
It really doesn’t matter at this point, i will take the shiny part we have no train we can’t be raided 😂
i am not 100% sure on this but i can look deeper into it and get back to you with a answer
At least 20 alliance members
so your alliance will need to have atleast 20Memebers that are apart of your alliance to be able to start the Frieght, you have one Frieght each day, that a R4 can start, but only 5 members can be apart of that Frieght
Wow so generous… 😔 so 5 people max can get the rewards?
5 are random I guess?
Yes
what, the conductor gets everything and allies only get the 2 biocaps left in their car?
Looking at my logs from the Frieght that just happened and i was not apart of it, it looks like it, but it does sound like a good feedback to have at least everyone in the alliance to be able to get some
what a stupid ridiculous event and even it has bugs, cannot believe devs are wasting time and our money on this crap
Instead of updating our rewards for current recurring events. Yup let’s get dem XP books and purple frags
Priorities….
There’s no problem anyways when most of them don’t even play the game. If u can’t see it then it’s not thereeeeee 🙈
With any event that comes out, bugs are to follow, that is why Reports are a good way to notify the Devs of these bugs so that the bugs can be looked into, and sorted out
Isn’t that kinda what PTR should be for though? And the testing in other states before it comes out to everyone. Yet feedback isn’t taken into account and bugs still pushed 🤷🏻♀️
And it’s pretty sad that this is a known fact that they can’t get it right the first time 😅
Bugs will always follow Tech with any tech as things update and processes change, i would highly recommened Submitting any bugs and all bugs you find so everything can be logged
Gm is already aware, it doesn’t change sadly but thanks for trying!
where's the new coin store at?
I do just want to correct myself with the fright, it is 1 conductor, 3 escorts and 4 people per cart, do in total 21 people in the freight, I am sorry for the wrong information
the same \
hello there , which coin store you referring to please ?
the new seasonal coin that everyone received today, but no store to spend them.
Wait for end of migo
once the migo refreshed / it monthly date rest it will be available again
stage 2 literally just started on my state 😂
in that case , have you tried to repair your game ? maybe a visual bug occurred !
We have to wait til week 12 it says
migo doesnt go for 12 weeks 😂
and where's it say that at?>
Ya idk where they learned math…could be why theres so many bugs
maybe it's different from states to another for example for newer states
last time i didn't even got my seasonal coins at least you got that 
i dont even have this
🤔
This?
yeah i dont got the seasonal event tab like that at all
repair the game. And you can forget it! 5.739,15MB (5,7GB). now I understand why it can't enter in my old tablet! But is the game online or not?
Look to see if you have a pending update
@thorny sky please repair your game if didn't help , contact customer service in game use the alternative options
how the game is 57 GB ??? only 9 for me 👀
5.7
i saw (57) almost freaked out
the game is online and yes running , see if you have most recent update
i agree with you it's even laggy for me after recent changes 😔 i hope we get some more optimizing soon and make it smother
I had two of these 5000mb updates yesterday 😑
i got none
am i missing something ?
Who knows 😂
I got kicked from RR for one of them
im doomed haha
Now we have nexus every week? 😅
Hi Mango.
There was an announcement. It's only 2 more times -> the one that started today and another one on 1st July.
So it should Cover the migo season 
🙄 i quit my job to play sos
Better quit SOS to play job 😂
Two too many
@rapid skiff Please check your DM (direct messages). Thank you.
Hey anyone struggling with seeing members in alliance ? And is that reported as bug already so I could upvote ?
Basically we don’t see half of the people even R4
People i know using the old graphics cant see everyone
Hey nat , yes it's a visual bug on the old graphic mode as diamond mentioned above, I suggest you to report it through customer service and recommend you to switch to the new graphic mode until they fix it 
I am using new version of graphics so is my R4
You can't see them in the new graphics mode?
Yes
Did you try to close and reopen the game? Repair the game?
Repaired game 2 times no changes, switched to old and then new graphic same issue
then it's now on the new graphic mode too 😅🤦 well like I said to report it through customer service , write "%%" twice on the text box then click "error gameplay" then " report bug " and fill the form with screenshots of the alliance list after that we can report it here #🐞︱bug-reporting since it's now on the new graphic mode also , I can write it for you if you'd like
@calm condor (sorry for the tag ) making sure you don't miss my message 
If you can please write for me, thank you.
It bothers me because I thought I was going crazy and didn’t register people for RR 😭 just wonder if they weren’t visible there too.
oh woah RR registration is important, the members appear there , correct?
Few people who usually play in legion 2 were missed completely, but I thought it was me not registering them.
Though they are on the list of not visible alliance members , sooo 🤦♀️
Oh...... I need the ticket number of the report that you reported to customer service first and some additional information about it to write the report , I'll have to dm you if you don't mind 
False alarm everyone. My graphic didn’t switch correctly.
Rion thank you for your help 
Its okey! 🤗 This channel is for players to talk about bugs they meet, so you are free to post in here even you are reporting trough the mod already.
result of game is you need to built towers within alliance territory, but we tried 🙂
So the blue is your alliance area aswell?
yes
More to the left a bit and u can put that tower
even if i shift a tile to left it won't work
It has to be near it and not leave a space
One space up and one left and maybe u can build it
So on that spot you cant but but closer to area you can?
I see connection on up screen so basicly you should be able to build it there.
Now move up a bit, dont leave empty space. You cant build that way
It only needs one spot to connect. So it should not be about empty spaces
Can you tell me what that error message is saying. i dont have possibility to use image translate.
towers need to placed within alliance territory
Have you checked if you can build other areas?
We have had these bugs lately where without any understandable reason cant build towers in some spots.
but before game showed tower placement with green next to already occupied, that disappeared
i tried to to construct on diff areas, too
Yes, sounds like a building bug for sure. Its good that you are reporting it with Vela!
😘 ty, and greetings to our beloved mod vela 🙂
Will pass your greetings🤗
To add a suggestion , have you tried placing it after turning off the new graphics? Sometimes this helps.
Fix alliance member display issue when on old graphics. And scrap those new graphics altogether
hunters lounge closed.
bounty hunter open.
omg.. the person doing the scheduling is really something else...
And again
bought bundles didnt get the advertised biocaps
i have a video of those liars
This train doesnt let r5 even appoint a conducter he tried and it put him instead
Did hunter lounge start all over again?? Just like that.
What was the point to buy bundle for it? Didn't even get to the last step to get the pearls until it magically started again

What a joke
Bugs
I thought I was seeing things. But it seems that’s the case.
Have you created a report?
I don’t have this feature yet Diamond. Have you created a report for it yet?
Hunter’s Lounge event started again? I thought it was supposed to end at reset🙃
And why we have to buy packs for the same event twice? Although epic and legendary pass are available from last purchase
This is confusing 😬
Hi chief. The previous hunters lounge was to end at reset and we get a fresh one again today to obtain more rewards. It’s a little confusing and frankly and little frustrating that the people who purchased the crates will have to again. But hopefully everyone got everything previously.
Really
SOS developers just intellectually uncapable ?
Main even page says Hunters Lounge is from 13.06 to 21.06, what they did by resetting event itself is called ... everybody know how it called.
I would call it fraud
This migo season has the most fraudulent incidences...
Is there anyway to reply to ticket once its been closed? I was replied to and asked to send a picture but my ticket was closed and it won't let me open a new 1. It just says I've already given feedback......
Should be the button below Telling if your problem has been solved. Click no and ticket will be reopen
I tried that. It says iv already given feedback
Are you tryed use alternative menu to submit bug report?
I tried several ill leave a few hours then try again just wondered if there was a way around it
Can I dm you?
Sure
Hello Pain, sorry to hear that. Have you opened a ticket with CS to report the missing biocaps?
can someone please explain why we have Ash in Ray's but she is not in the hero list? State 1310
Hello Akasha. Have you opened a support ticket? 
You can also post a bug report here #🐞︱bug-reporting how to do it correctly you can find here #🐞︱bugs-how-to-report . If you need help let me know 
I started on bug reporting and i was asked to put it here
Once your bug report is ready you can post it here #🐞︱bug-reporting 
Never mind, i didnt expect to get an answer anyway
Someone already asked this question here, unfortunately we don't know why the 3 gen of heroes was opened now. We advise you to open a ticket to the support team. If you need help you can ask here or dm. If you have already submitted a ticket, You can also use the ticket number to make a bug report . Have a good day 
Did they reset the hunter's lounge today? I bought the epic and legendary pass and now they are showing I did not buy them and everything was reset - although I still was able to collect the batteries for both....
Hey Sledge, unfortunatly the Hunters Lounge got reseted after UTC 00:00... So, that's a "new" one running. Currently there is also a discussion about it in here https://discord.com/channels/555639568053829632/925537952652730368 and within this channel a bit above here #🐞︱bugs-discussion message
Silly things like this annoy me, because its just sloppy lazy coding
you have it too then 
Oh dragon from your frame fly also?
Just started now, although I've had the frame ghosting in chat for about a week.
The chat ghosting is for me since 2 or 3 weeks 
Probably was longer, but I just ignore most bugs these days lol




