torpid kite Mar 13, 2024, 11:34 PM

#

Observation: 
 Too many events at the same time 

Consequence: 
Thursdays allainces in Doomsday has to spend at least 3 hours on the game, one for dd,one for ad and 1 for diallies.  If there is trap and rallying behemoth , horde or whatever else it is over 4 hours . How is anyone really able to do this?

Suggested Solution: 
Of course you can't please all but at least have a survey and feedback on the most wanted day for doomsday ,  also it is common sense devs need to space events better . Every  single thing in this game is added with time commitments then takes longer than it should to complete, stop adding all these time grinding events ,  events we need to come on at fixed times.
Behemoth rallies shorten the march time to the behemoth to 10 seconds so a rally does not have a 3 or 4 minute wait before launching again.
Shorten intel search time. 
Let players have a skip permanently option for tutorials in events, no one and I mean no one wants to see the heist pop ups again 
Intel after we press skip for the dialogue a pop up comes up which we have to close off  adding more time to intel, just stop it. If we press skip we don't want something else to close off, we just want to hurry through and go .
Hero challenges let 3x speed get better AI sense so it can be completed on 3× cause currently 3×is a guarantee loss and give us the option to auto complete it at least for the early levels so we can get  a break from doing that day in and day out and spending 20 minutes each time and getting frustrated when it sticks and got to restart all over again .


State number
All

zinc glen Mar 14, 2024, 12:17 AM

#

———————————————————————————

Observation:
The round countdown timers within the AD event page does not make it easy to determine when the next round is.

Consequence:
Reduces impact factor towards player quality of life.

Suggested Solution:
Replace the round countdown timer with and or introduce a direct UTC tag that shows exactly when the next round initiates.

State Number:
783

———————————————————————————

south valley Mar 14, 2024, 3:23 AM

#

observation : 25/25 tech donations is a low amount of donations

consequences : we arent able to get much coins from alliance dontaions to buy items through store,which gives less advantage for players who arent able to log on much

suggested solution : increase the amount of donations in alliance tech

state : all states

jaunty mica Mar 14, 2024, 8:28 AM

#

Suggestion:
Fiend lv 6 its too strong

Consequence:
Players cant make this solo

Suggested Solution:

Increase the amount of stamina given and/or lower the stamina cost of intel/fiends.

State number: 1196

last needle Mar 15, 2024, 12:55 AM

#

Observation:
Bundle prices: The prices of bundles and their sheer quantity are as dissatisfying as they have ever been. There are too many bundles available at abnormally low prices. Almost every day, there is something new.
Players who spent money a year ago are now witnessing a decrease in bundle prices, with newer, cheaper bundles appearing. This is a significant disappointment for all the players who invested heavily in this game.
A year ago, there were no bundles priced at 299 or 99. These bundles give an enormous advantage to players who are just starting to spend money now. This advantage extends even to those who spend relatively little, giving them a greater advantage than players who spent money a year ago. Explain to me why a low-spender should deserve a greater advantage than a person who spent a lot more money. Face it, You can't.

Consequence:
I will stop spending. And other unhappy former spenders may slow down and/or stop spending altogether.

Suggested Solution:
Raise bundle prices.
Remove cheap bundles.
Without hesitation, return money to players who spent over a year+ ago.
With Immediate effect, nullify all bundles purchased within the past few months that were acquired during this recent price deflation.
Restore previous bundle prices.
Eliminate all new cheap bundles.
Compensate former spenders for the deflation by providing free bundles. Create a pool of the total value, in diamonds, of bundles purchased by new, mid-level, and low spenders. Distribute these diamonds among former spenders at the beginning of each month.

State Number:
Assuming that I can confidently speak for all states here.

Posted for Donnyeyo

safe junco Mar 15, 2024, 8:37 AM

#

Observation: 
 [Story missions stopped after generation 14]

Consequence: 
[free to play/ low spender struggles to get limitless capsules to upgrade the current generation of heros. Can’t make as much progression]

Suggested Solution: 
[Bring back story missions for generation 15,16,17. And keep it like hero challenges. Only need one of that current generation of heros to start the missions]

State number
[All limitless states]```

grave hornet Mar 15, 2024, 12:02 PM

#

Observation: When starting a new character in a state or when you install the game on a new phone you have to do the tutorial, it is very long and people don't have a way to skip it.

Consequence: It is really annoying to players that have already completed the tutorial and it isn’t necessary to have to keep completing it over and over again.

Suggested Solution: Give a way to skip the tutorial, or remove it completely.

State: All

empty phoenix Mar 15, 2024, 12:44 PM

#

Observation:Tundra exploration center

Consequence: it takes way too many hours to increase each lvl

Solution: make it available to use alliance timer help

buoyant helm Mar 15, 2024, 3:32 PM

#

Problem: Events give rewards that are not useful and are not helpful to all players. When we are grinding events, we want relevant rewards for the time invested in the events.

Consequence: Warehouses get full of things that don't help you grow, so you're constantly getting beaten by the people who spend for items that are relevant

Solution: rewards should include plasma, items for behemoth & aircraft, more hero potions, searches, badges, and more frags for useful heroes. Remember this is a game and we want to earn by playing the events, instead of just logging in and spending.

edgy elbow Mar 15, 2024, 3:37 PM

#

🟣 Observation:
make it easier for the level, and it's crazy with a speed of 2m more troops. sos disappeared those free ticket prizes from daily missions

🟣 Consequence:
players are very disappointed, especially for free players

🟣 Solution:
Make the level easier , Bring back daily missions for lucky cards

16 Upvotes and 1 Down Vote
Player: Mass Yud

Screenshot_2024-03-15-08-10-23-40_31adc454cb6341be574a8086eb6d9093.jpg

Screenshot_2024-03-15-08-11-29-37_31adc454cb6341be574a8086eb6d9093.jpg

little drum Mar 15, 2024, 6:52 PM

#

Observation:
Stamina issue.
The stamina that we get is not enough to complete the all the task in game at this moment.

Consequence:
Because the stamina that we get is not enough the players can't complete the daily task, like fiends rally, plague zone,Intel and extra bonus tasks when is to get crystals from killing infected.
Because of that the players lose rewards that can help them grow.

Suggested Solution:
Implement old stamina system for all the states or put more stamina available in the " Final Hope" crates that we get every 8 hours.

State number
All states that are on the new stamina system

toxic tangle Mar 15, 2024, 8:03 PM

#

Observation:
Crystal essence

Consequence:
20 chances per week converted with RSS are not enough and not everyone can waste plasma or poly to get more Crystal essence.

Suggested Solution:
Allow players to have 40 chances to convert crystal essence with rss instead of 20

State number
All states

#

Observation:
Bounty blast

Consequence:
Players are not happy with new recycling of gold and silver bounty coins and only 1 chance to buy per day on options given in store.

Suggested Solution:

Allow players to keep their coins so they can use them in next bounty blast, we dont need rss crates.
Give us more than one chance per day to buy things from shop

State number
All states

#

Observation:
Pearl store

Consequence:
Pearl store ends way too early after event.

Suggested Solution:
Keep pearl store open at least 2 days after event.

State number
All states

#

Observation:
Formation system

Consequence:
Tactical Analysis Manual and Coordinated Operation Data are besides Exchange what is not cheapest, DD, MIGO or pearl store when we have an event and bundles ofcourse. Its not easiest to obtain for some players what is very frustrating

Suggested Solution:
Add Tactical Analysis Manual and Coordinated Operation Data to trap or weekly deals or infected fiends. Give players at least one easy way to get it.

State number
All states

winged marsh Mar 15, 2024, 9:32 PM

#

Submitting on behalf of player

'''```Observation :

Stronger players likes to plunder small settlements during events like AD

Consequences:

Those players get their resources snatched if they’re offline with no bubble on even if after 5 hits it gets automatically activated.

Suggested Solutions:

To implement a system whereby whales cannot do any damage to players having Hq 3 levels below them```'''

** 10 upvotes & 1 downvote **
Player: sueco1313

gritty swallow Mar 15, 2024, 10:46 PM

#

Observation: People run out of Chief Stamina quickly

Consequence: Have to walk away from playing, or cannot join PZ, Rallies ect. While waiting for Final Hope Supplies.

Suggested Solution: In the new Alliance Hall at the bar have a drink for purchase with silver alliance coins give small chief stamina.

State: All

stark robin Mar 16, 2024, 9:51 AM

#

Observation
Crystals Mines appear in the red alert zone of capital (see image)

Consequence
They block important front row spots for alliances

Suggested Solutions
Crystals should not be able to spawn in the red alert zone around the capital Building

fossil glen Mar 16, 2024, 9:55 AM

#

Observation:
If tanks are a part of the march, why not show it when a march skin is equipped ?

Consequence:
NA

Suggestion:
I do not want to un-equip my march skin to see my tanks. Please let them be rendered with march skins too AND NOT IN LITE MODE PLEASE.

manic glacier Mar 16, 2024, 9:59 AM

#

Observation
Governor Resign button doesnt have confirmation after using 200 Biocaps

Consequences:
Once his/her accidentally used that button, This state will have no governor for 2 weeks when they accidentally used it

Suggested Solution
Add countdown before they actually resign the governor

Like 1 minutes grey OK button before they clicked again so no longer accidentally Governor resigned

State:
All

shadow plinth Mar 16, 2024, 3:49 PM

#

Observation:
Only 9 slots to sell stuff in the tempest trading area

Consequences:
Its taking too long, there are no consequences. Its just annoying.

Solution:
Give us more slots so that we can sell more stuff. AND DO IT FOR FREE instead of releasing a bundle for 499 diamonds that unlocks more slots for 7 days.
Stop being so greedy.

State:
All

molten warren Mar 16, 2024, 5:53 PM

#

Observation:
Troop drill. There are more story milestones than needed to get 300 points for state intel.

Consequences:
As soon as you have reached 300 points in state intel the only benefit of unlocking more story milestones is getting rid of an annoying red dot.

Solution:
Give a little reward for unlocking story milestones too, maybe one plasmacore per milestone or some chief stamina.

State:
All

fossil glen Mar 16, 2024, 6:01 PM

#

Observation:
Lucky slots feel very very unfair. I have never won even once whereas I have seen random farm accounts winning w/o spending.

Consequence:
If it's locked behind a paywall, which seems so, players lose interest in the event even if we are provided with slot tokens.

Suggestion:
Please review the jackpot chances ❓

#

Observation:
CC is very long and does not have quick heal button.

Consequence:
Even though players love this event because it is open for a long period for all time zones to participate, quality of life is missing when we want to heal our troops.
• I do not want to select a number of troops and heal them manually, its difficult to keep track of hospital limit, fill rallies, send reinforcements etc.
• The amount of troops I can send in my march far exceeds the 'tap tap pls' limits. I am a P5 and can send 170k march. If I solo or join a rally and it hits a big player, 1/4th of my hospital is filled up. Then I would need to wait for a long time to heal my troops first and then participate else I'd go into enlistment

Suggestion:
• Introduce quick heal button like SvS in CC.
• Increase the batch size (amount of troops I can heal in one hour period, currently it's around 2600 for me, varies player to player) I can heal within one hour, it is only fair given the vast amount of features we have right now
• Other suggestions:

• remove crystal mines from red zone near the capital and bunkers, creates a lot of problem for players to sit and fight
• unnecessary long march times near capital, does not help at all, make it normalized with areas near bunkers
• VIP 12 should not be the only one getting talent swaps, presets should be available for VIP 10+

_thanks 😇 _

toxic tangle Mar 16, 2024, 8:00 PM

#

Observation:
March time

Consequence:
March time shown in preview is showing wrong time what may cause issues with attacks, rallies and reinforcements.

Suggested Solution:
Fix issue with march time and make it show real march time.

State number
All states

#

Observation:
Showdown rewards and shop

Consequence:
Showdown rewards and shop are outdated and hardly useful.

Suggested Solution:
Fix rewards and shop, make them up to state ages.

State number
All states

night harbor Mar 16, 2024, 8:09 PM

#

Observation:
Daily tasks can be improved to avoid waste of time

Consequence:
Players already have to do a lot of tasks for main events, sometimes the basics ones make lose time and make boring some actions.

Suggested Solution:
Make some actions quicker, (like claim all in daily tasks, multiple alliance donations with keep the button pressed)

State number
All states

shrewd oak Mar 16, 2024, 8:34 PM

#

Observation:
Developers keep adding new events at a very fast pace, whereas there’re a lot of old events that have hardly been changed since their release and that are absolutely irrelevant for players in older states.

Consequence:
People become overwhelmed by the number of new events and features and disinterested in the old ones.

Suggested Solution:

Concentrate on existing events instead of adding new ones. Existing events and features that have not received any attention since their beginning and that are almost useless at later stages of the game are: Infected Horde, Alliance Showdown, Fortress Fights, Plague Zones, Capital Clash
Update rewards/gameplay for these events to match the age of the state and its current main features. Give people what they really need: plasma, behemoth upgrade materials, aircraft parts, etc.

State number:
1010 and all states

grave hornet Mar 16, 2024, 9:26 PM

#

Observation: When starting a new character in a state or when you install the game on a new phone you have to do the tutorial, it is very long and people don't have a way to skip it.

Consequence: It is really annoying to players that have already completed the tutorial and it isn’t necessary to have to keep completing it over and over again.

Suggested Solution: Give a way to skip the tutorial, or remove it completely.

State: All

formal perch Mar 16, 2024, 9:57 PM

#

Reposted for remarkable_hare_53185

Observations: polls stated in game require certain social networks.

Consequence: not everyone uses the specified social networks to take part in said polls

Suggested solution: include polls on this discord server, where more people are able to vote and take part in more quizzes

🔼 4

sick marsh Mar 16, 2024, 10:23 PM

#

Observation: New content is being pushed in ahead of time. Introducing planes in half a year and now new titans for 2 - 3 months aswell as new aircraft carriers.

Consequence: Players can't keep up

Suggested Solutions:

Add Certificates of Honor in the Silver Coins store at a reasonable point in the state's progression.
Add Certificates of Honor in the King Of The Hill store at a reasonable point in the state's progression.
Add Certificates of Honor in the Reservoir Raid store at a reasonable point in the state's progression.

west dust Mar 17, 2024, 1:21 AM

#

Observation:
Migo Mines (all sort of)
Consequence:
We have less problem in low lvls mines but a mess on high lvls one, many states involves and thanks to this low number of high lvl mines, people attacking each other while gathering. this cause many problems and ruined all the hard work clans did during these years to find balance and state work
Suggested Solution:
either increase the high lvl mines or their capacity of accepting new miners, or disable the possibility of players attacking each other during the gathering. this problem (bug?) is ruining clans and states
State number
All states

slate lion Mar 17, 2024, 4:23 AM

#

Observation:
No quick heal button during Capital Clash.

Consequence:
Multiple button pressing during cc which slows down the healing process. In comparison to SvS this is very inefficient.

Suggested Solution:
Add quick heal butting during CC

State number
All states

sullen badge Mar 17, 2024, 11:14 AM

#

Observation:
Bounty blossom store was close before obtaining ranking rewards

Consequence:
Player cannot exchange their rewards in store

Suggested Solution:

Bounty blossom store should stay open after player receive rewards for bounty blossom rankings
Also To Roll over unused coins
To lower item prices so that players can use all coins and for it not to get stacked in backpack

** 14 Upvotes & 1 Downvote **
Player: jimbobbele

subtle dagger Mar 17, 2024, 12:53 PM

#

Observation: 
Players get the same tempest skills after spending 4000 coins to reforge tempest skills. Please refer to the screenshot.

Consequence: 
Players spend so many coins and effort to get another tempest skill only to be given the same skill as before.

Suggested Solution: 
Tempest skill reforge should give a different skill from the current one.

State: 307

Posted for Wizzi

hollow depot Mar 17, 2024, 1:13 PM

#

Observation: 
Points received for SOTF tasks are too low for each item used/task performed. 

Consequence: 
F2P players have to use more items than necessary to achieve minimum rewards, while heavy spenders are winning ranking rewards either way. This means F2P players get left behind, or simply stop playing SOTF. 

Suggested Solution: 
Increase point values to make minimum rewards easier to achieve for all players. It is getting hard to keep up with new sotf while also making minimum in other events.

State number
All states```

fresh pecan Mar 17, 2024, 2:53 PM

#

Observation:
MIGO Rank on Featured are based on points by attacking the monster in Escort Mission Event

Consequence:
The rank is based on Points that can be get from attacking monster in Escort Mission. Which is so unfair because players can do the event with just few members to get a lot of points by attacking the monster by only few members, while the active alliance with a lot member are suffering on low rank because there were many participants

Suggested Solution:
Change the rank based on damage caused, also please change the damage caused from Percentage(%) to numerals

State number
All

grave hornet Mar 17, 2024, 3:09 PM

#

Observation: When starting a new character in a state or when you install the game on a new phone you have to do the tutorial, it is very long and people don't have a way to skip it.

Consequence: It is really annoying to players that have already completed the tutorial and it isn’t necessary to have to keep completing it over and over again.

Suggested Solution: Give a way to skip the tutorial, or remove it completely.

State: All

hollow hemlock Mar 17, 2024, 4:43 PM

#

Observation: When starting a new character in a state or when you install the game on a new phone you have to do the tutorial, it is very long and people don't have a way to skip it.

Consequence: It is really annoying to players that have already completed the tutorial and it isn’t necessary to have to keep completing it over and over again.

Suggested Solution: Give a way to skip the tutorial, or remove it completely.

State: All

sullen badge Mar 17, 2024, 6:44 PM

#

Observation:
Infected fiends/dread-beast rally cancellation due to infected fiends got refreshed and spawned to another location.

Consequences:
Frustrating, Players wait for nothing and the rally gets cancelled

Suggested Solutions:
If player initiates a Rally let it complete, do not cancel it even if the infected fiends needs to be refreshed.

** 5 Upvotes & 1 Downvote **
Player: androide952

safe roost Mar 17, 2024, 7:14 PM

#

Observation:
The player purchased the Endless Bonanza with the intention of spending more, but discovered they were unable to do so at a certain point.

Consequences:
The player found this limitation frustrating, as they had expected the Endless Bonanza to truly be limitless.

Suggested Solutions:
If you advertise the product as 'endless,' ensure that it lives up to that claim. If it does not offer unlimited options, consider removing the term "endless" from the description / name.

State: all

safe roost Mar 17, 2024, 7:46 PM

#

Observation:
Players have expressed a desire for automatic translation of messages during RR and other events. Furthermore, many players have suggested implementing an 'always' auto-translation feature in their preferred language.

Consequences:
The necessity of translating players' chats consumes valuable in-game time, resulting in operational slowdowns and communication lag.

Suggested Solutions:
Implement auto-translation throughout the entire game, as suggested by numerous players. This change has been widely recommended and could significantly alleviate communication barriers.

winged marsh Mar 17, 2024, 7:48 PM

#

Submitted on behalf of player ✰| Aamon

There is no quick heal-button during capitol clash (CC).

Consequence:
Players need to stop fighting and strategizing in order to heal. We need to click into our settlement in order to heal. It slows down the fight, healing and also the taps (help speedup) from co players. 

Suggestion:
Implement the same quick heal function during CC, which is already available during SvS (warfare).

State:
1203, but benefits all states.```

safe roost Mar 17, 2024, 8:16 PM

#

Observation:
Throwdown consumes excessive resources, causing fatigue among players during the Prep-stage and SOTF. Purchasing packs has become the easiest method to acquire points, with rewards ranging from 2,000 to 2,500 diamonds. However, tasks that demand more gameplay time, such as rallies, offer disproportionately fewer points – for instance, completing five mobs yields less than 400 points. It's essential to balance these points to ensure that players who prefer not to spend excessively can still achieve their objectives without losing their resources during SOTF and the Prep-stage.

Consequences:
Players are expressing dissatisfaction as they find it increasingly difficult to compete in Throwdown, leading to wasted efforts. Alliances are struggling to accumulate points, resulting in a decline in their rankings. This frustration among spenders may cause them to disengage from the game, leading to reduced spending and fewer free rewards.

Suggested Solutions:
To address this issue, consider rebalancing the points system. For instance, each rally could yield 200 points, and each mob kill could contribute 100 points. This adjustment would enable players to actively contribute to their alliances' progress and rewards, restoring enjoyment for both spenders and non-spenders alike.

timid mulch Mar 17, 2024, 9:19 PM

#

Observation:
[Behemoth trials takes too much time for days to gain enough EXP for good rewards, each game is 6 minutes and you can speed it only buying bundles ]

Consequence:
[Ppl will get bored about the waste of time and lose interest in the event. Game already has a lot of event to focus on daily]

Suggested Solution:
[Increase the exp for game or reduce game time]

State number
[All]

flint flume Mar 17, 2024, 9:29 PM

#

Observation: KoTH tier matches are poorly matched.

Consequences: Matches impossible to win causes players to not want to play.

Suggested solution: Increase number of alliances allowed to play. ie top 25 or 30 or find a way to include number of players in the match system.

State: all
Submitted for Alanna

lilac marsh Mar 17, 2024, 9:54 PM

#

Observation: 
To move in Koth player need food is earned in the buildings if there is someone assigned. Auto assign and manual assigning doesn’t work proper 

Consequence: 
Player ran out of food

Suggested Solution: 
Make marching free and only speeding up cost food. Also make a default setting that auto assign a player

State number
530 but probably all```

toxic tangle Mar 17, 2024, 11:02 PM

#

Observation:
Outdated rewards for killing infected

Consequence:
For a long time now we recieve outdated rewards for killing infected from lvl1 to lvl 30.

Suggested Solution:
Update rewards up to state age

State number
All states

#

Observation:
Rays place

Consequence:
Rays place is lacking new generation fragments. The amount of fragments what are people getting from Rays place is not enough at all.

Suggested Solution:
Add more new generation fragments to the wheel in Rays place.

State number
All states

#

Observation:
NHI Ni - 1 Yastreb

Consequence:
There is not enough ways to obtain parts for helicopter - NHI Ni - 1 Yastreb

Suggested Solution:
Add crates with parts for helicopter - NHI Ni - 1 Yastreb to weekly deals

State number
244 and all states

toxic tangle Mar 17, 2024, 11:29 PM

#

Observation:
Lucky cards

Consequence:
Lucky cards are lacking more options as well as they are not very lucky, they are not lucky at all sadly and there is not many tickets players can get to actually finalize at least one lucky card to get final reward.

Suggested Solution:

Give players more lucky lottery tickets daily from completing daily rewards. Allow them to complete at least one whole card without needing amazing luck or bundles.
Add more options of rewards to the event

State number
All states

covert brook Mar 17, 2024, 11:44 PM

#

Observation:
Trolls setting up dummy accounts and spamming attacks at people in other states.

Consequence:
Nuisance. Incessant distraction. Ruins fun.

Suggested Solution:
If attacker is x1000 smaller than defender or alliance tower. Minimum 500 bios to launch attack. No refund. Would limit only the troll.

State number
All states.

bold osprey Mar 17, 2024, 11:46 PM

#

Observation: Rewards have not been updated for 4 plus years in some states for various events. This has led to stagnation from states with gen 17 to all servers below that. Too many bugs still exist from old events that have not been fixed. There is an imbalance of the game in general in these states. This needs to be fixed.

Consequence: This is causing a stagnation of rewards that just sit in players backpacks with nothing but resources to be exchanged for them. The existing bugs with old events cause many players anxiety and frustration within those states mentioned above.

Suggested Solution: The game should be put on pause for around 2 months to allow the old events to revamped with proper rewards and the bugs to be fixed before releasing anymore new content. Fix what is broken first. Give the game some fresh new rewards for old events, a way to recycle old items like fragments of maxed out heroes etc. (not for resources) and to give the player a better playing experience overall thus increasing the population of the game.

State number: All States from Gen 17 backwards

Submitted for Hades the Great

edgy girder Mar 18, 2024, 12:51 AM

#

Observation
PTR now a useless server exist

Consequences
Every new event always LIVE PRIORITY, whats purpose to add PTR server and why every new event tested in Live not PTR

Suggested Solution
Priority PTR first so they can test what bugs inside not LIVE SERVER

State:
All

waxen condor Mar 18, 2024, 4:42 AM

#

Observation:
[Throwdown Custom Task for Plasma and Speed Ups not giving out proper points. Purified 570 plasma and used 5650 minutes of speed ups and only received 254 points ]

Consequence:
[Items wasted, Further loss of trust in SOS programmers ability to do anything properly. Throwdown was just recently changed and was worse than the original but at least prizes were updated and tasks worked. No one asked for Throwdown to be changed again and yet another “optimization” results in bugs, less rewards and worse points production than the former iteration. Further player frustration, loss of faith in the game and more people getting ready to quit on the way if you don’t start giving us a properly working event before you release it live.]

Suggested Solution:
[Players should be compensated the entirety of what they used today and have their points properly adjusted since this was an error on the developers side, YET AGAIN.]

State numberj
[698 and all states]

#

hollow depot Mar 18, 2024, 5:17 AM

#

Observation: 
TNMT was released globally but excluded some countries. It is assumed this was due to some IP or legal issue. 

Consequence: 
Players from those countries are now left angry and at a disadvantage. They feel unfairly treated by Funplus and not considered as important as other players from other countries. 

Suggested Solution: 
Never release an event or a collab which is geo restricted. If there is no alternative, ensure a non-branded alternative is offered to geo restricted players so they can still obtain generic versions of those heroes and items, even if those heroes do not have the license branding of the collab. This maintains fairness across the global player base. 

State number
All```

jade jungle Mar 18, 2024, 5:47 AM

#

Observation
Throwdown is getting worse and worse
point requirement increased

Consequence
no one buys a pass if they can't get max rewards (talking about money because that's the only language FunPlus speaks)

Suggested Solution
give us original td back just with updated rewards
we are asking for that for months whats so hard to understand here

sour hawk Mar 18, 2024, 5:50 AM

#

Observation: Russian and Belarusian players are denied access to the collaboration with the Teenage Mutant Ninja Turtles.

Consequence: We are unable to receive the same in-game items that players from other regions receive.

Solution: Give affected regions full heroes and all lost rewards.

mystic sedge Mar 18, 2024, 5:51 AM

#

Observation:
[1. I started to play SOS for zombie apocalypse's theme, not for *** Ninga turtles or other crap which recently produced by sick fantasy of SOS developers. 2. No Lucky Gacha Coins in any events or store, except 10 in log in... and this was only way for F2P or Low spenders unlock and raise this heroes in Residence Evil collab last time... Lucky Gashapon Progress ... wow, 30 Gacha Coins for 300 uses... 7 Lucky wheel passes in all event 🤣 ]

Consequence:
[Negative. This is another heavy Pay to Play for next 90 days. Waste of time for rest 90% of community.]

Suggested Solution:
[Every time SOS developers exceed our expectation and hit another bottom under another bottom of quality of what they doing. Do all of us favor ... put monthly log in 10K $ per months, as far I understand this is SOS min expectation from players for this game now days... and develop this game for that 10% of players who ready to pay for your ***]

State number
[704]

west heath Mar 18, 2024, 5:58 AM

#

Observation: 
Region discrimination in SOS

Consequence: 
Russian players have no access to newly implemented events
I assumed game to be the runaway from real world insanity but your insanity SoS, is way too high.

Suggested Solution: 
Return all the money spent into discriminated accounts of Russian players.

State number
guess what state?!?!

pastel valley Mar 18, 2024, 6:21 AM

#

Observation:
Russians and Belarusians do not have access to the TMNT collaboration. What if these heroes are really strong and the players are left without them? This is a game for all users, so since when is SOS now divided by region.

Consequence:
Depriving heroes, statues, and many items that other players will receive.

Solution:
Allow access to all Russian and Belarusian players in this collaboration if SOS does not want to lose players again.

State number:
All states

fossil glen Mar 18, 2024, 6:22 AM

#

Observation:
• Too much of a snow white-wash in the UI due to the snow theme.
• Most of the game screen is hidden by the HUD UI.

Consequence:
• I do not like so much snow, it's like everywhere.
• I want to interact with the game more than interact with bundles and purchases, please.

Suggestion:
• Please have an option to swap back and forth from the snow theme. I hate it personally, it destroys all the beauty of HQ skins and the environment.
• Please clean-up the HUD UI and make it a little minimal. We do not want thousands of text messages, buttons and bundle pop-ups, there are already dedicated sections for those, please please PLEASE RE-ARRANGE THEM.

#

Observation:
The new AT point system is ridiculous. You are breaking a good event again and again and keep on asking for our feedback to 'improvise'. Please. Listen.

Consequence:
Players were promised changes but it came out WORSE than the previous style. Why was the previous point system trashed ?

Suggestion:
Roll back to the previous point system or even better, ROLL IT BACK, AS IT WAS PREVIOUSLY (when golden fist tasks were actually achievable, difficulty by HQ/Troop levels).

mystic sedge Mar 18, 2024, 6:32 AM

#

Observation:
[[An Apology to Russian & Belarusian Players]

We recognize your anticipation for the in-game cross-promotion event, and we regret to inform you that, due to copyright contract restrictions, your region is currently excluded from participation. Please accept our sincere apologies for this disappointment.]

Consequence:
[Negative]

Suggested Solution:
[FunPlus knew about this long before that this issue will come, and anyway went for this collaboration without preparing alternatives in advance. I suggest FunPlus return all $$$ spend from this regions to players if players decide to stop to play for this reason... and for a lot players it will be reason to finally leave your *** . ]

State number
[704]

digital yew Mar 18, 2024, 7:09 AM

#

Observation: Russian players do not need an apology. They are profoundly lucky.

The rest of us need an apology for the damage to our eyeballs every time we see childrens toys in a load screen in this game. 89 days?!

Consequences: [NEGATIVE]

Suggested Solution: Free plasma at login for every day we have to endure this.

Or you know.....

TERMINATE THE EVENT.

State #: 1161 Ketchup Rice

rich willow Mar 18, 2024, 7:14 AM

#

Observation:
The new Teenage Mutant Ninja Turtles collaboration event and the heroes that come with it wasn’t released in Russia and Belarus due to restrictions from copyright holders.

Consequence:
A large portion of player base are mising out on the event, the event rewards and the new heroes. They will be further in disadvantage when they are matched with players that have the new and stronger heroes.

Suggested Solution:

Release a region specific event with the equivalent rewards
Release region specific heroes that are the equivalent of collaboration heroes
Restrict usage of all collaboration heroes in cross state events until you release the equivalent region specific heroes.

State number:
All states

hexed dirge Mar 18, 2024, 7:46 AM

#

Observation: the Teenage Mutant Ninja Turtles event is not working well

Consequence: WE WANT Teletubbies

Suggested Solution: Medication for all developers and medical supervision

shadow plinth Mar 18, 2024, 8:09 AM

#

Observation:
The new Teenage Mutant Ninja Turtles collaboration makes no sense in State Of Survival.
It was probably a kind of test for the developers: "If they're dumb enough to keep spending money on Turtles in a Zombie game, that means we can do anything we want with this game, ahahahah”

Consequence:
If we accept this, there will be no limit to the stupidity of future “developments”.

Suggested Solution:

The Devs cancel this event.
Nobody spend on this.

State number:
All states

spare ore Mar 18, 2024, 9:33 AM

#

Observation:
The new Teenage Mutant Ninja Turtles makes no sense in State of Survival and was released too fast after the last collaboration with Resident Evil. It has been less than 3 months since the last collab. We used to have it once in a year!

Consequence:
It is TOO FAST! All collaborations heroes are always good and EXPENSIVE! You can't do collabs that fast! From one hero at collab in a year you pushed us to 3 heroes with Resident Evil and now, after 3 months it's 5 crazy expensive and overpowered heroes!!!! We don't have that much money! You are killing basically every player except whales! Even normal competitive RLs can't spend on that many features you are releasing at one time! People are going to leave the game! People who were spending!

Suggested Solution:
Close Teenage Mutant Ninja Turtles collaboration! The next collaboration has to be at least in December!

State number
All states

atomic copper Mar 18, 2024, 10:21 AM

#

Observation:
The new Teenage Mutant Ninja Turtles makes no sense in State of Survival and was released too fast after the last collaboration with Resident Evil. It has been less than 3 months since the last collab. We used to have it once in a year!

Consequence:
It is TOO FAST! All collaborations heroes are always good and EXPENSIVE! You can't do collabs that fast! From one hero at collab in a year you pushed us to 3 heroes with Resident Evil and now, after 3 months it's 5 crazy expensive and overpowered heroes!!!! We don't have that much money! You are killing basically every player except whales! Even normal competitive RLs can't spend on that many features you are releasing at one time! People are going to leave the game! People who were spending!

Suggested Solution:
Close Teenage Mutant Ninja Turtles collaboration! The next collaboration has to be at least in December!

State number
All states

rigid flint Mar 18, 2024, 10:22 AM

#

Observation:
Introduction of Turtles into SOS is ludicrous, it is so far off the current storyline and is obvious that developers have scraped thru the bottom of the barrel.

Consequence:
I (and many others) will not be ‘buying into’ the latest Hero’s and to be honest it makes me question continuing to play the game.

Suggested Solution:
Drop the TNMT release refund and compensate those who have bought into it and restart the linkage with ‘The Walking Dead’

State number
276

still locust Mar 18, 2024, 10:24 AM

#

Observation:

We need more stamina to keep up with all the events. If you can only log in once or twice a day there is no way of completing all the tasks with the free stamina.

Consequence:

People can’t complete tasks or have to use bio to complete. You are effectively preventing people from playing your game.

Suggested Solution:

Multiple potential solutions available:

End the TMNT collaboration early, substituting any rewards and items received with standard game equivalents (Collab frags for general resonating, etc); provide the same rewards to affected players that they would get for that duration of time for reasonable gameplay.

Offer an official statement regarding the use of the proposed workaround which discussed safety, security, and indemnifies players of those regions of any punitive actions should they choose to engage in the suggested solution.

Another solution would be to create special heroes (not have to be turtles and give them the turtles powers) so everyone could play. No copyright issues then.

State number: All States

Submitted for by several players in feedback discussion

urban agate Mar 18, 2024, 9:21 PM

#

Observation: the TMNT event is a dumpster fire of an event.

Consequence: this post here.

Solution: start hiring content devs with original ideas to create actual new content and also better corporate risk management lawyers for those pesky sanctions and geolocks.

State: nothing will change

autumn talon Mar 18, 2024, 11:07 PM

#

Observation: When starting a new character in a state or when you install the game on a new phone you have to do the tutorial, it is very long and people don't have a way to skip it.

Consequence: It is really annoying to players that have already completed the tutorial and it isn’t necessary to have to keep completing it over and over again.

Suggested Solution: Give a way to skip the tutorial, or remove it completely.

State: All

distant basin Mar 18, 2024, 11:50 PM

#

Observation: the game is broken. ALL other feedback is irrelevant when money is being charged in a game that is fundamentally broken. Not slow. Not slightly buggy. BROKEN. DOES NOT WORK.
Game crash every 20 minutes. Restart every 10. Bugs everywhere, every single event, every single new release are all disasters that lead to MASS player dissatisfaction. Players are being charged for a faulty product with zero care or interest from the company. Every other attempt to generate revenue is instantly compromised by the broken game.

Consequences: your game is dying and the company has SEVERELY reduced potential revenue opportunities by discouraging customers to engage with its faulty product.

The ONLY solution: recognise that there is only 1. Fix the game. Very simple and straightforward solution. Acknowledge that it’s broken, apologise to and compensate the playerbase, stop all new releases until the entire game has been thoroughly debugged and everything is fixed. No lag, no crashing, no old bugs.

It’s a guarantee that your game will continue to die unless you fix it. As a game developer you have 1 job - to make a working game. You are failing on even the most basic and fundamental levels so please recognise and acknowledge your own incompetence as a team. You can’t make money off a game when people don’t play it because it doesn’t work properly.

If you do not fix it you’re only confirming to the player base that your intention is to milk the game and let it die, further discouraging revenue opportunities for not even concealing this fact.

TL:DR for ease of incompetent developer understanding:

Game no work = game no make money

Game yes work = game make money

State number:
All states

quiet path Mar 19, 2024, 1:40 AM

#

Observation:
formation setups in training camp

Consequence:
some of them are messed up and dont apply properly

Suggested Solution:
be able to delete a formation

State number
all states

vivid nova Mar 19, 2024, 1:57 AM

#

Observation: 
Value Slots is a disaster!
It's beyond stressful to remember about using tokens before the end of the event - yes, the reminder that it's the last day is there... but players do wait till the last hours because we keep getting tokens from other players' jackpots... and yesterday I decided to wait till the last hours to maybe even SPEND MORE on this event to get to 30k tokens to exchange them for something decent in the store ... and I forgot in the evening 😭😭... because there are so many different events and tasks to complete every day, and I got busy with them, but somehow forgot to come back to this one before reset... and I'm only human and I do have a life 😭

Consequence: 
Wasted money on spins - got nothing from it.... I hate this game so much at this point - I was about to grab a 5-bundles Throwdown task when I saw the system message that 24,750 tokens were exchanged for a bit of useless rss 😭 I felt sick in my stomach and dizzy for a moment - money down the drain - so not a penny more on the game!!

Suggested Solution: 
Settlement Stage at the end of Value Slots - like there's after many other events, e.g. Journey to Glory.
Tho for me it's already "positive outcome" - enough is enough, not the first time my time and money got screwed up because of either bugs in the game or poor design of events, so time to quit!

State number
My current state 1094, but  the issue concerns all states

dusk jay Mar 19, 2024, 2:54 AM

#

Observation

The TMNT collaboration with FunPlus and Viacom has left players feeling angry, sad, left out, and dissatisfied. It meets none of the things which make a collaboration enjoyable.

Consequence

Players leave, no longer trusting the developer to provide them with meaningful content. Partners are considered less favored, negatively affecting partner/affiliates in collaborations.

Solution

Good and acceptable collaborative content meets all of these criteria:

gives enough free items to complete at least one feature/hero
gives enough free access to begin all players with a good starting point for growth
is accessible to everyone world wide (meaning the Intellectual Property rights have been secured globally for all players regardless of region or country)
has fixed and fair pricing in event stores, such as the pearl currency (which has basically doubled since Resident Evil)
is relevant to the game lore and storyline/plot; this is a zombie game about survival in the apocalypse.
doesn't affect other game events for growth, such as Effortless Progress
allows access to items, either as rewards or in event stores, which are otherwise difficult to obtain, including things like limitless fragments, etc.
engaging and easy to use features such as mini events, log in rewards, and engagement based rewards; see also: 2020 TWD Collaboration Daryl Challenge, 2021 Joker Collaboration Arena of Doom
collaborative events should not take more time than standard gameplay, and should work alongside scheduled and unscheduled events for user satisfaction and maximum engagement.
no RNG or gacha features
timers and dates are clear, rules and terms are easily found and plainly written
good collaborations drive engagement and interest in both partnered entities, with regard to topical relevance and a priority to user satisfaction.

State:

180/all states

untold raft Mar 19, 2024, 3:44 AM

#

✨ Observation: ✨

There aren't enough high level Crystal and Lime mines (level 7-9).
At the same time there are many unneeded and unoccupied Coal mines.
Whoever designed this failed in math badly.

✨ Consequence: ✨

players lose rewards because they get either kicked from mines when they aren't online or have to farm much lower mines for less rewards.
players begin to hate each other because they have to fight each other for resources.
players quit because they don't feel welcome anymore in the game.

✨ Suggested Solution(s): ✨

double the number of spots in all level 7-9 mines, or dynamically adapt it - as soon as 80% are filled, more spots open.
replace most Coal mines with Crystal mines
show occupied mining spots in a totally different color, instead of barely visible grey on brown.
add confirmation when a player is about to attack an occupied mining spot.

State: 584 and all others

dense mirage Mar 19, 2024, 4:34 AM

#

Observation:

Expired Event Rewards.

When an event has expired, let me choose the final rewards instead of converting items I paid money for into RSS.

Consequence:

If users wanted RSS, they would buy bundles that contained them, or use the various tokens they’ve completed tasks to get. Users might be increasingly wary of purchasing bundles when they know if they miss the deadline to convert them for any reason they will instead receive RSS, which is not a great ROI.

Suggested Solution(s):

When the event expires, let us choose what we want to receive as rewards.
When an event expires, leave the store intact for a few days (grace period), to allow us to convert our items. Some events currently do this, so it wouldn’t be that hard to extend this feature across all events.

State No. 891 (but really all states)

tardy breach Mar 19, 2024, 10:42 AM

#

✨ Observation: ✨

With so many events running concurrently, and with events that have so many incorrect timer representations when they will end or stores will remain open, it is becoming more and more difficult to track collections and available items to use within some of the stores on items that can benefit players.

In addition to this some players now manage and play multiple accounts in different states (which only benefits Fun Plus)

Some of these items that are being converted also include content from packs people have actually bought, but they are being converted to utter trash that isn't needed, primarily Tomatoes, Wood and other RSS.

✨ Consequence: ✨

This does nothing but look to anger an already extremely frustrated player base with Fun Plus. and further support its ignorance towards what players want or need.

Things NEED to change, drastically.

✨ Suggested Solution(s): ✨

Leave stores open for at least 24-48hr for EVERY major event.
Ensure timer representations are dual shown e.g. timer for event, timer for store in parallel on every page so that this is clear, concise and not open to interpretation
Allow the roll over for at least 1 repeat event, or offer a selection of items for conversion (as a ratio) rather than forced.

State: All

tidal quarry Mar 19, 2024, 12:14 PM

#

Observation

For over half a year, you don't allow recycling/exchange of purple hero fragments and miscellaneous rubbish in your backpack. We all know there's such a feature, and all you have to do is turn on one button to get purple trash recycling turned on in our backpack.

Consequence

There are many people in the world who are perfectionists or love order and cleanliness. But the game with each new event only fills our backpack with useless things and items that only get in the way and annoy you. It's just plain ugly and offensive. Players are frustrated. The developers don't care about the players, even though it's a small thing for them to include recycling.

Solution

Come up with a shop to recycle or swap the purple rubbish in our backpack, please. Purple essences are also useless.

atomic cloak Mar 19, 2024, 3:45 PM

#

Observation:

Tempest Arms blue and purple cubes should be able to be upcycled for yellow (Legendary) cubes.

The yellow cubes are more rare and harder to come by, or are more expensive in various stores so an easier way to obtain them would go a long way for various tiers of players.

Consequence:

Players, especially F2P, are unable to close the gap on big spenders or help make their heroes stronger for various events by not being able to craft enough Legendary Tempest Arms, and then later ascend them.

Suggested Solution(s):

Allow users to convert an excess of blue or purple cubes (rare and epic) into yellow (legendary) cubes of a specific value.

State No. 739

grave hornet Mar 19, 2024, 3:54 PM

#

Observation: When starting a new character in a state or when you install the game on a new phone you have to do the tutorial, it is very long and people don't have a way to skip it.

Consequence: It is really annoying to players that have already completed the tutorial and it isn’t necessary to have to keep completing it over and over again.

Suggested Solution: Give a way to skip the tutorial, or remove it completely.

State: All

visual estuary Mar 19, 2024, 7:01 PM

#

Observation:
We need more collaboration in the game that will fit in the setting.

Consequence:
The moral of the players will increase.

Suggested Solution:

We had some thoughts about a potential new collaboration after the turtles. We would like to see a collaboration with the Power Puff Girls, My Little Pony, the Adventures of the Gummi Bears, Kung Fu Panda, Barbie, Pokémon, the Minions, the Teletubbies, the penguins of Madagascar, Peppa Pig, Just to name a few. We would really love see a collaboration with one of them.

State number
All

flint aurora Mar 19, 2024, 7:43 PM

#

submitted on behalf of Frozen
Observation:
Alliance Hall only have Sarge as your avatar at the beginning of the event

Consequence:
Not everyone wants to have a male avatar

Suggested Solution:
Allow players to choose between a male or female avatar from the beginning of the event

State number
All

subtle dagger Mar 19, 2024, 7:56 PM

#

Currently the train station behind the back of our settlements is neglected and does not have any particular use.

Consequence: 
It appears to be a feature covered by fog that could be used for other purposes.

Suggested Solution: 
Allow the train station to be used for finding random parts for aircraft/vehicles and random gen13-14 capsules.

State number
All```
Submitted for S759. ShadowLord

stray pulsar Mar 19, 2024, 8:11 PM

#

Observation:
The new Teenage Mutant Ninja Turtles makes no sense in State of Survival and was released too fast after the last collaboration with Resident Evil. It has been less than 3 months since the last collab. We used to have it once in a year!

Consequence:
It is TOO FAST! All collaborations heroes are always good and EXPENSIVE! You can't do collabs that fast! From one hero at collab in a year you pushed us to 3 heroes with Resident Evil and now, after 3 months it's 5 crazy expensive and overpowered heroes!!!! We don't have that much money! You are killing basically every player except whales! Even normal competitive RLs can't spend on that many features you are releasing at one time! People are going to leave the game! People who were spending!

Suggested Solution:
Close Teenage Mutant Ninja Turtles collaboration! The next collaboration has to be at least in December!

State number
All states

subtle dagger Mar 19, 2024, 8:35 PM

#

Events are not tested for bugs before releasing to the players.

Consequence: 
Players (community at large) have to endure bugs in events and do the bug testing when they are being released. Players have to wait for these bugs to be patched and compensated due to these bugs.

Suggested Solution: 
- Developer leadership budget for bug testing instead of releasing a new event and have the 

- Perform software development where testing happens in a beta environment.

- Developer Leadership should be addressing all the concerns and not using the mods as a shield as the Mods are not part of the development cycle.

- Hire a QA team before releasing events

State number
All```
Re-Submitted for Grey Wolf (sakkra4)

tardy breach Mar 19, 2024, 9:21 PM

#

✨ Observation: ✨

No underground. A once reasonably good event, removed without reason.

Instead people are subjected to crappy events like Azurtane Heist. It is a bliight on this game, and no-one likes it, at all.

✨ Consequence: ✨

Unhappy players

✨ Suggested Solution(s): ✨

Bring back Underground. Get rid of that crap you call Azurtane.
Stop linking events that no-one wants, just to get points for the State Event. Making things unncessarily mandatory.

State: All

subtle dagger Mar 19, 2024, 11:20 PM

#

Presently, alliance are hiding behind wall of towers during Alliance Duel.

Consequence: 
Event is not interesting as it takes very long to march to the towers during Alliance Duel.

Suggested Solution: 
Either make the Alliance Duel on a different map or put a fix march time

State number
63 / All```
Submitted for m.m4081

true trellis Mar 20, 2024, 1:54 AM

#

Observation:

With Story Missions, Hero Challenges, PZ and mini tasks, Foraging Tip Offs no longer make sense for a lot of states and players, and the lack of decent rewards does not motivate players to complete them.

Consequence:

This impacts overall in-game engagement, creates boredom, is redundant and when coupled with other in-game issues or redundant tasks may make players question the development roadmap and future of SOS if events are not being updated and the rewards to match.

Suggested Solution(s):

Update the rewards to items that make it a no brainer to do Foraging Tip Offs.
Remove the foraging tip offs entirely since it’s redundant.
Remove foraging tip offs if there are no plans to update the rewards and incentivize players for their time.

State No.891 + any state that has foraging tip offs.

Screenshot_2024-03-20_at_9.15.47_AM.jpeg

south valley Mar 20, 2024, 2:52 AM

#

Observation:
It is very difficult to find a relocator.
We do not want to to spend RSS, which we find difficult.(at the market stand We don't want to spend)
Consequence:
if we do not find a relocator, we will not be able to take an active part in some activities. For example, the rr, svs(now there are many buildings and we have to actively relocator constantly) ,the Bunker fight , now mines, the walking time for is too long, and for this we also use a relocator.
DD same Minimum 25 relo f2p
RL Much more
Suggested solution:
Add relocator for lucky event
State :all state

grave hornet Mar 20, 2024, 9:29 AM

#

Observation: When starting a new character in a state or when you install the game on a new phone you have to do the tutorial, it is very long and people don't have a way to skip it.

Consequence: It is really annoying to players that have already completed the tutorial and it isn’t necessary to have to keep completing it over and over again.

Suggested Solution: Give a way to skip the tutorial, or remove it completely.

State: All

simple robin Mar 20, 2024, 10:44 AM

#

PurpleFlame __Observation: __
The description of the alliance hall event wasn't clear enough.
That's the reason why it get opened accidentally by R4's or R5's in many alliances, as there was not any clear information that it would open for the whole alliance and not for each individual member.

WhietFlame Consequences:
That hurts the whole alliance because the chance is now wasted for a whole alliance and you have no option to participate again during that week.

PurpleFlame Suggested Solution:
Please change the description. Make it clear that it is an alliance event and not an individual one,so the players won't miss out on it

WhietFlame State Number:
182 and ALL

simple robin Mar 20, 2024, 11:06 AM

#

PurpleFlame __Observation: __
There are way too many events that require to use chief stamina lately.

WhietFlame Consequences:
During SvS ,on 4th day the most of us ,if not all,use all the chief stamina that we have on rallying infected fiends or on soloing infected zombies,in order to help our state win the preparation stage.
Which means that it takes us too much times and weeks to save up more stamina for the other events and for the next SvS events.
The current events don't help when you have to waste stamina on infected fiends, on doing our Intel and rallies for migo ranking, , on soloing 5/5 zombies for event items and on infected cleanup and etc.

PurpleFlame Suggested Solution:

Please give us ways either to exchange our squad stamina for chief stamina since the most of us have 100k+ small squad stamina in our backpack .
Other ways would be either :
to reduce the amount of the events that require us to use chief stamina on the same week
or give us more ways to collect chief stamina.

WhietFlame State Number:
182 and for ALL

solemn garnet Mar 20, 2024, 12:02 PM

#

PurpleFlame Observation:
Several deficiencies plague the Alliance Duel (AD) system:

Slow march times to towers and AD building, limited to three marches.
Alliance abuse of towers.
Prevalent automatic bubble feature.
Sole reliance on building attacks or defense for point acquisition.

WhietFlame Consequence:
These flaws hinder gameplay, causing frustration and imbalance. March time discrepancies and alliance exploitation create unfair advantages, while the automatic bubble detracts from strategy. Limited point acquisition methods stifle diversity and engagement.

PurpleFlame Solution:

Adjust march times or increase march limit for dynamic play.
Enforce stricter alliance tower regulations.
Reevaluate and possibly alter the auto bubble feature.
Introduce solo HQ attacks for varied point acquisition. This fosters individual skill growth and alliance collaboration, enriching the AD experience.

By implementing these solutions, the AD system can offer a more enjoyable and rewarding gaming experience.

WhietFlame State:
all States

quiet anchor Mar 20, 2024, 1:25 PM

#

Observation:
many events still have old rewards which most us don't need it anymore

Consequence:
most players don't doing those events because that. so game bored and most quit.

Suggested Solution:
update old events
here list..

CC capital clash.. add Behemoth frags and Behemoth bios instead badges.
horde event.. remove chief gear and add formation system items.
showdown store.. remove Cardini frags, and hero gear then add Behemoth items
PZ ( plague zone )..
remove Maddie frags and add new gen capsules ( inf, raider, hunter ) and we could chose 1 we want.
Bunkers..remove hero EXP, purple frags, heros frags, hero gear.. and put Behemoth items ( frags and bios), formation system items , vehicles items..
improve RR rewards and koth..
remove hero badge from intel infected rewards and add potions instead.. ( 10 potions for each infected )
SVS store.. add vehicles items and formation system items

State number
all states

re post
up vote 52

elder sequoia Mar 20, 2024, 2:28 PM

#

Observation:
Certain events include things that are timed and convert into rrs and/or small amounts of skin tickets. Its annoying to have to start obtaining their currencies again from zero each time

Consequence:
Rss obtained from those conversions is a completly useless 💩, there are much better ways to obtain rss in fairer amounts. Neither the skin tickets are good here as they're in really small amounts not helping at all.

Suggested Solution:
Please discontinue converting useful items in such events like slot tokens and value coins in this case plus stop timing them, let them stay with us so that whatever players have left over can be used next time, just like pearls. F2P/low spender find it difficult to obtain fair amounts and this makes their participation in the event tougher

𝐄𝐱𝐭𝐫𝐚 𝐒𝐮𝐠𝐠𝐞𝐬𝐭𝐢𝐨𝐧𝐬

If you have to still convert those items convert them into something more useful like for example plasma, limitless hero materials for limitless states or tempest arms materials
Include a side event where players can obtain more of those value coins by completing simple tasks like infected fiends or alliance donations getting lets say 500 per task, also including daily refresh for those tasks

State number:
492/All

subtle dagger Mar 20, 2024, 4:08 PM

#


Presently, the chief gear rewards from hordes might be outdated. Many players in older states no longer need them anymore as players have already maxed out Chief Gears.

Consequence:

Most players skip hordes as the rewards does not correspond to the amount of time and effort put in to attend. 

Suggested Solution:

1. Suggest to include a Hordes store where players can use Hordes coins to redeem rewards they require:
- Maintain the Chief Gear parts rewards, but include Design Gear Maps 
- Include Chief Gear Badges parts
- Include aircraft parts for all generation aircrafts

2. The rewards that can be exchangeable should correlate to the state age.

State number:
All

Submitted for black04358

bold sonnet Mar 20, 2024, 4:55 PM

#

Observation:
Add the ability to delete character/accounts from our main account

Consequence:
We all have them.. the many spy accounts we open up to see how an opponents state/ alliance looks …the extra voucher accounts..
The data wasting junk accounts..
Suggested Solution:
Let us have the means to remove these un used un wanted accounts from our main account. It will surely help the game if we could remove all of the useless date these accounts are currently taking up.

State number
All States

formal perch Mar 20, 2024, 7:36 PM

#

Observation: features just keep getting released, beccas roadmap claimed to close the gap but this doesn’t seem to be the case. There is no sign of gap improvement on their end.

Consequence: unhappy players. Player satisfaction dropping, causing more people to leave.

Suggested solution: put beccas roadmap into action. Stop the releases of such p2w heavy events and features. If not and if a third behemoth is in the works make it a unicorn behemoth

State: all

#

Observation: too many heros, some having similar names like Robbie and Robert, Carlos and Marcos. Not to mention the tmnt collab with 4 identical turtles with only the eye mask to distinguish them.

Consequence: players may get confused between heros, may lead to miscommunication within the alliance during times like rr/svs/ad and any other pvp events.

Suggested solution: include the hero names also in reports

State: all

drowsy owl Mar 20, 2024, 9:44 PM

#

Posting on behalf of player: killerbee0422

Observation: 
[Region lock for the current ongoing “TMNT - Collaboration Event” prevents Russian/Belarusian players from partaking due to being locked out.]

Consequence: 
[- Being R5 of one the biggest active alliances in state 1268 and knowing that many of my members and myself are missing out on the event is extremely frustrating. This is causing us to lose an important chance of obtaining several items, which slows down our progress during the entirety of the event, which is also replicable to the rest of the servers.
- A good example is the TMNT event store where many items such as Golden Fragments exists, which could have been used for Alliance Throwdown for points. It is unfair that those in a different Geographical location are able to obtain and use all of these while those in Russian/Belarusian region are not able to, which immensely decline our growth and progress in the game.]

Suggested Solution: 
[- It is understood that the reason it is unavailable is due to unavailable rights. Therefore, on behalf of all players missing out, we would love to have a collaboration event which mirrors the current collaboration in terms of rewards, strictly inclusive to the Russian/Belarusian region so that we get equal number of rewards]

State number
[1268 and All States]```

formal perch Mar 20, 2024, 9:55 PM

#

Observation: when blocking a person their message still shows if they use the announcement/banner feature

Consequence; people block others for a reason. If they didnt want to see their messages why does it exclude the bannered messages. Players get irritated.

Suggested solution: have an actual working block feature. Where it also blocks out the banner messages.

State: all

flint flume Mar 21, 2024, 12:16 AM

#

Observation: To many claim buttons. People are tired of constantly pushing claim buttons on all the events over and over.

Consequences: Players wasting time clearing red dots and getting frustrated when they just reappear.

Suggested solutions: Implement a claim all feature.

State: All
Submitted for BarnOwl2525

untold raft Mar 21, 2024, 2:23 AM

#

✨ __Observation: __ ✨
Dino rally damage follows some stupid SoS "logic": Rallies with 1 additional joiner (all other joiners/lead are identical) do less total damage, which is then distributed to more players, giving everyone considerably worse results when they play together.
Antisocial solo attacks give the highest points.

✨ Consequences: ✨
This kills alliances - leads have to decide between good rankings or helping their teammates, and the more they help, the less they get. Joiners can get angry when more of their teammates join, because that lowers their own score. This is an antisocial feature!

✨ Suggested Solution: ✨
Simple solution: Replace this ill logic with normal scoring, similar to trap.
Don't allow drugs during working hours to prevent them from coming up with such stupid logic.

✨ State Number: ✨
584 and everyone else

flint flume Mar 21, 2024, 3:59 AM

#

Observation: The TMNT event sharing does not give rewards until April 30th. It contains lucky goths coins. The gashopon event end same day.

Consequences: players would not be an able to use lucky gacha coins from sharing event.

Suggested Solutions: Give coins out in increments and extend gashapon event.

State: all
Submitted for future tomorrow.

fresh cave Mar 21, 2024, 9:32 AM

#

Observation:

Ninja turtle collab was wrong, it has nothing to do with this game!

Consequences:

Many stopped spending on this collab, they don't enjoy, lose for both sides Funplus and players.

Suggested Solution:

Funplus is a rich company, you want to make players happy? Same time make the profit. hitting the sky? Then go collab with Marvel! Players will happy and spend, you get your revenue!

#

Observation:
We login to the game and see surprises all the time, there ZERO TRANSPARENCY

Consequences:
Players unhappy, they either stop spending or LEAVING

Suggested Solution:
BE TRANSPARENT about everything, ask people about collab, give them options, let them choose.
Always inform them about every single update or whatever, the current transparency is zero, share plans for each year, let players know what is going to happen, you may get better ideas from them!

flint flume Mar 21, 2024, 2:03 PM

#

Observation: all chiefs can mine level 9 mines.

Consequences: players that have worked hard to get power feel this is unfair.

Suggested solution: make level 10-12 mines available for stronger player to be able to gather more.

IGN: all
State: all

sharp schooner Mar 21, 2024, 4:57 PM

#

Submit behalf on chaos678

Observation: If you play plague and you have already maxed Jane you can either get other fragments at the plague or swap the fragments

Consequence:
You have when you maxed Jane doesn't have thousands of fragments in your backpack

Suggested Solution :
To allow players to recycle unused items
To update rewards according to state age

State number:
All States

🔼26 🔽1

winged marsh Mar 21, 2024, 7:03 PM

#

Posted on behalf of Black

Alliance Throwdown does not have the correct ratio between points and actual rewards. 

Consequence:
A lot of effort and resources are needed to reach specific points to get rewards, but the rewards do not mirror the points and effort  needed. It causes irritation and frustration amongst players to the level many have stopped playing throwdown.

Suggestion:
Add more rewards on each point level. For example Behemoth frags 30 , Behemoth bios 60, formation system EXP 100, and 50 for the other one and 10 vehicles coins attemps

State:
655, but applies to all states with gen 12 heroes and above. ```

formal perch Mar 21, 2024, 8:07 PM

#

Observation: svs troop revival is only 90%.

Consequence: over time the missing 10% does hurt. 100k perm loss for 1mil troops dead. Depending on how far training research is, 100k troops to train is about 900 hours worth of training speed ups.

Suggested solution: reduce the 10% to 5% or get rid of it completely to 0%. Make troop revival higher than 90%. It may encourage more pvp battles during svs.

State: all

flint aurora Mar 21, 2024, 8:11 PM

#

submitted on behalf of Chaos Chlo
Observation:
Skin store frequently has the same skins repeatedly

Consequence:
Unable to obtain skins that players don’t already have

Suggested Solution:
Put some different skins in the skin store

State number
All

quiet anchor Mar 21, 2024, 8:13 PM

#

Observation:
many events still have old rewards which most us don't need it anymore

Consequence:
most players don't doing those events because that. so game bored and most quit.

Suggested Solution:
update old events
here list..

CC capital clash.. add Behemoth frags and Behemoth bios instead badges.
horde event.. remove chief gear and add formation system items.
showdown store.. remove Cardini frags, and hero gear then add Behemoth items
PZ ( plague zone )..
remove Maddie frags and add new gen capsules ( inf, raider, hunter ) and we could chose 1 we want.
Bunkers..remove hero EXP, purple frags, heros frags, hero gear.. and put Behemoth items ( frags and bios), formation system items , vehicles items..
improve RR rewards and koth..
remove hero badge from intel infected rewards and add potions instead.. ( 10 potions for each infected )
SVS store.. add vehicles items and formation system items
skin store.. remove old hq skins and put hq skins which in collection sets which most want it.. also reduction cost.. make it cost 1500 skin tickets for small hq like ( blue Samurai hq skin ) .. and 3000 for big one like ( red Samurai hq skin)

State number
all states

re post
sum up vote 129

elder sequoia Mar 21, 2024, 8:16 PM

#

Observation:
At some stage of growth each player ends up having something no longer useful to them in their backpack still building up in its numbers from various sources. There are things that we need only until we meet a certain milestone/stage and after that we no longer find them useful

Consequence:
This stuff builds up continously and becomes a total waste there eventually. Its frustrating and annoying to see something that once was useful to act now as a waste

Suggested Solution:

Please include things like purple/blue hero frags, green plasma, chief gear materials, hero capsules and other things that could be listed here be in recycling center regularly so that even tho a player may not use them for their own growth any longer they still could obtain points in certain events by recycling them
Come up with a new building or regular event where players in migo group/state/alliance could send and/or share or even exchange between them various materials, in a sense that player who no longer needs lets say a tactical gear design cause they have their chief gear maxed they could give it to another player who needs it as they struggle to obtain a sufficient amount for their awaiting upgrade

Let either option be regular and without any limit just like the recycling kinda event at the beginning of each migo where we get to recycle certain stuff without any limits of amounts being set to provide our state its buffs

State number:
492/All

shy oak Mar 21, 2024, 10:37 PM

#

Observation:
Not enough higher level mines!

Consequence:
Kicking someone out of a mine is easy, so people argue and get angry at each other.

Suggested Solution:
At least double the room in the mines so more people can gather the full 24h

State number
all states

toxic tangle Mar 21, 2024, 11:04 PM

#

Observation:
Lucky gashapon

Consequence:
There is no longer way to get Lucky Gacha Coins from event store like it was in Resident evil store event what causes many players to not being able play this event properly.

Suggested Solution:
Add Lucky Gacha Coins to TMNT event store.

State number
All states

formal perch Mar 21, 2024, 11:46 PM

#

Observation: more and more events are being released but none being enjoyed by the player base.

Consequence: player dissatisfaction. Causes people to quit due to losing interest.

Suggested solution: make an event solely unicorn based or another enjoyable theme. Offer unicorn hq skins and March skins. Premium and normal version of skins could be unicorns and goats. Make it also f2p friendly.

State: all

grave hornet Mar 21, 2024, 11:58 PM

#

Observation: When starting a new character in a state or when you install the game on a new phone you have to do the tutorial, it is very long and people don't have a way to skip it.

Consequence: It is really annoying to players that have already completed the tutorial and it isn’t necessary to have to keep completing it over and over again.

Suggested Solution: Give a way to skip the tutorial, or remove it completely.

State: All

trim robin Mar 22, 2024, 2:26 AM

#

Observation: 
 In migo, you need coal and concrete to upgrade the migo buildings. Very quickly, you will stop gathering coal out of the farms and still get too much coal from the alliance mine. 

Consequence: 
We end up with like 60k coal or more just sitting there and doing nothing. It costs about 1k coal per upgrade, but 3k and rising per upgrade for the concrete. When you process the unrefined coal into regular coal, you get double of coal, but not double of concrete.

Suggested Solution: 
Either 1) Have lime be doubled when processing it into concrete, or 2) have an option to make coal into concrete so there is less fighting over the Lime mines and players can upgrade there migo buildings faster

State number
517(all states that have the new migo)

manic glacier Mar 22, 2024, 6:50 AM

#

Observation: When starting a new character in a state or when you install the game on a new phone you have to do the tutorial, it is very long and people don't have a way to skip it.

Consequence: It is really annoying to players that have already completed the tutorial and it isn’t necessary to have to keep completing it over and over again.

Suggested Solution: Give a way to skip the tutorial, or remove it completely.

State: All

solemn garnet Mar 22, 2024, 10:39 AM

#

Observation:
Players might feel appreciated and incentivized to spend more in the game with the promise of receiving a birthday gift.

Consequence:
Implementing a refund of 10% of the money spent could potentially increase player engagement and satisfaction.

Suggested Solution:
Offer a birthday gift to players in the form of a refund, granting them 10% of the money they have spent in the game as a token of appreciation for their loyalty and support.

State: all

simple robin Mar 22, 2024, 12:37 PM

#

PurpleFlame __Observation: __
The new Level 6 Infected Fiend is too strong, even if you have the recommended power.

WhietFlame Consequences:
We need to ask big spenders to rally, just because we can't beat it otherwise

PurpleFlame Suggested Solution:
Please make it with less troops so we can beat it without having to ask spenders to launch a rally on the infected fiend for us.

WhietFlame State Number:
182 and for ALL

#

✨ PoW matching ✨

PurpleFlame __Observation: __
The PoW needs lots of work.

There is not fair play because the matching isn’t happening with tiers. This way,many teams end up getting matched against solo players.
Also the rewards are good but could be way better.

WhietFlame Consequences:
People lose interest and they don’t play the event anymore .

PurpleFlame Suggested Solution:

Enable matching with a bigger state range but with equal power. This way both teams will have chances to win,based on the strategy that they will choose to follow.
Also improve the rewards in PoW .Not only the stickers that's already in the plans,but add items that could benefit many players..
For example:
Behemoth and T-Rex items
More Airplane/helicopter/aircraft/carrier upgrade items
Items for limitless heroes upgrades etc.

WhietFlame State Number:
182 and for ALL

noble acorn Mar 22, 2024, 12:57 PM

#

Observation:
Chasm Lurker is not adapted to state progress. At our current state progress its hard to kill max level of chasm lurker that has t12 troops and high level behemoths. We don't have t12 troops yet, we got p10 just recently, as well as second behemoth. Unless there are really big whales/spenders in alliance its impossible to kill it.

Consequence:
Frustration but mostly limiting alliance/players progress big time

Suggested Solution:

adapt charm lurker level to state progress
or allow multiple rallies on it (like trap)

State number
1093 - I believe everyone in our bracket plus younger states

Screenshot_2024-03-22-15-32-57-819_com.kingsgroup.sos.webp

Screenshot_2024-03-22-15-43-38-813_com.kingsgroup.sos.webp

ruby saddle Mar 22, 2024, 4:10 PM

#

obeservation :We had characters from The Walking Dead, Resident Evil, and TNMT. When you're going to release Akuma from Street Fighters

consequence : it will bring more players into game

suggest solution : try to get a cooperation with capcom or other simular cooperations

state :all states

tepid meadow Mar 22, 2024, 6:44 PM

#

**Observation: **
There's not enough level 8 and 9 mines (crystal, coal, limestone) for everyone to mine on, especially in newly merged states.

**Consequence: **
Players get annoyed at the lack of resources and searching everywhere for an open mines and then fights starts amongst different alliances over members getting knocked off of their tiles.

**Suggested Solution: **
Add more lvl 8 and 9 mines across the grey areas on the map or add extra mining slots so there's more mining opportunities for everyone in the state.

State number
All states.

formal perch Mar 22, 2024, 7:28 PM

#

Observation: world event chat can get a bit much at times. Most of the times it’s filled with players that irritate others

Consequence: players get annoyed, some people are only comfortable with their own states.

Suggestion solution: allow the world event chat to be disabled during the entirety of the event.

State: all

toxic tangle Mar 22, 2024, 7:29 PM

#

Observation:
Epic tempest arms and Epic tempest essence

Consequence:
Epic tempest arms are ending recycled by players while smaller players could use them if we could trade them and Epic tempest essence ends up hoarding in our backpacks as most players got no use for it.

Suggested Solution:

Allow players trade Epic tempest arms
Allow players exchange Epic tempest essence to Legendary tempest essence - for example 5 Epic for 1 Legendary

State number
All states

untold raft Mar 22, 2024, 8:03 PM

#

untold raft ✨ **Observation:** ✨ There aren't enough high level Crystal and Lime mines (lev...

WE NEED MORE MINES! FAST! 😫 @rugged silo @meager flame

plush knoll Mar 22, 2024, 9:54 PM

#

Observation: 
 State Merge - older states, particularly 370 desperately need a state merge. 
As we are approaching the last 4 weeks of the World Event, it is an ideal time for FunPlus to plan & execute a merge

Consequence: 
Many of the older states are dead; there is no fight for CC, and players are either leaving from boredom or becoming weekend players.

Suggested Solution: 

State merge in these older states would revitalise them, and give players a purpose.

State number
370, but this applies to  most if not all states in the 300 range.

zinc glen Mar 22, 2024, 9:55 PM

#

———————————————————————————

Observation:
The recently revamped version of the AT event (across all iterations) have been progressively made worse and more inequitable.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Reintroduce / rollback to the very first AT setup, which was far more equitable and playable.

State Number:
929

———————————————————————————

#

———————————————————————————

Observation:
The abandoned buildings that spawn following the rapid plundering of explorer missions are a complete waste of resources (stamina) and provide poor rewards.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Remove the feature and or modernize its rewards.

State Number:
896

———————————————————————————

#

———————————————————————————

Observation:
There was a reoccurring biocap-based store, providing many useful items (march accelerators, gear stuff, etc) via coin redemptions, that was since discontinued.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Reintroduce said Biocap-based store.

State Number:
929

———————————————————————————

#

———————————————————————————

Observation:
There is clear case of diminishing returns (tokens / materials) as it pertains to the RR Migo task relative the AH task - with the former (less accessible event) unexplainably having a higher completion token cost of 3. Left as is, this introduces a huge drain on one’s tokens, which already are pretty limited through normal play.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Reverse the cost-benefits between the two tasks and or make them the same (1 token / higher mats of the two).

State Number:
86

———————————————————————————

#

———————————————————————————

Observation:
There is inconsistency in the materials that can be recycled to earn points in the AT event. As a result, event participation is made more difficult.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Enable all AT point earners across all stages as recyclable, such that the event becomes more equitable.

State Number:
309

———————————————————————————

empty phoenix Mar 22, 2024, 10:14 PM

#

Observation: tundra exploration

Consequence: it needs way too many hours to upgrade one lvl

Solution: at least make available to use alliance time help

State All

subtle dagger Mar 22, 2024, 10:18 PM

#

Observation:

The game has increasingly more events about luck and casino style games (e.g. Lucky Gashapon, Journey of Surprises, Star Ascencion, Lucky Wheel)

Consequence:

Players feel that it is more of money grab from players and many players are disinterested to make any purchases anmore.

Suggested Solution:

Have events and purchases that provides the items exactly as mentioned, instead of having players receive items based on luck and chance.

State Number:
523

Submitted for paronfesken

flint flume Mar 22, 2024, 11:53 PM

#

Observation:

The time it takes to switch talents takes to long.

Consequences:

Players can’t heal from the battles in time during cc/svs.

Suggested Solution:

Allow quick talent switch to be unlocked using biocaps for a set time frame, allowing f2p to use it for a time

State Number:
ALL

safe junco Mar 23, 2024, 1:12 AM

#

Observation: 
 [State transfer event]

Consequence: 
[Tickets can be very challenging to get without spending a large amount of money/ Or having to wait for a very long extended period of time]

Suggested Solution: 
[Solution: make an option to transfer one time for free and not requiring any tickets. States are dying out ever so fastly now. In order to help the few remaining players enjoy this game to a level being able to transfer to a state you like without spending money/ having to wait for a pro longed period of time may help greatly improve the game and the remaining players.]

State number
[All states]```

trim robin Mar 23, 2024, 2:44 AM

#

Observation: 
 When players are defending, they can lose easily against a whale and be zeroed fast.

Consequence: 
People quit, lose millions of troops, rss, and lots more.

Suggested Solution: 
When someone hits a certain amount of troops, like 1m, or right after they get attacked and lose badly, auto bubble for 8hrs, like in Alliance Duels

State number
517(all states)

bold osprey Mar 23, 2024, 5:54 AM

#

Observation: After forging tempest arms which are added to collections, there is no "new" tag that has been added to the item.

Consequence: Players had hundreds of pieces to go through to find the newest one they just forged.

Suggested Solution: Add a new tag to all pieces that are forged and added to collections.

State number: All states

Submitted for: Funplusaredumb

quasi mural Mar 23, 2024, 2:21 PM

#

Observation:
Stamina... there isn't enough during world events, not always enough outside of it.
The stamina packs in the store are an option that many would prefer not to use (i want to spend to grow, not to do intel)
The biocap option isnt great when your bios can be so much better utilised

Consequence:
More feeback like this for a start... it isnt a new issue😅
Dedicated players (often the f2p or low spenders who can't afford to miss an event and the rewards lose out. The game should reward those who dedicate hours daily to the game and grind because they are not able to keep up with spending
Failure to utilise every possible reward enables the gap to grow even more.
100 player alliances only become dependent on a small percentage with the rest relegated to tap tap duty and feelings of inadequacy.

Solution:
Add stamina packs as rewards in more stores, especially the ones that have seen very little improvements in the last 4 years.
Increase the chance of receiving them in hunt the hunter backpacks

State number: 429

drowsy owl Mar 23, 2024, 2:37 PM

#

Posting on behalf of player: velouria9886

Observation: 
[It is difficult to achieve the 400 player threshold in the Crystal Mine Event Tech.]

Consequence: 
[Most States have no chance to upgrade the number of mines available because we do not have the required number of active accounts to do MIGO research. This results in repeated attacks at mines as the players are frustrated by the extreme scarcity of level 7-9 Crystal Mines. Despite the recent state mergers, it is greatly causing a lot of conflicts within states that would result in actions that may lead to players quitting due to pressure.]

Suggested Solution: 
[Increase the number of level 7-9 Mines on the Map, and decrease the threshold needed to upgrade the number of mines in Crystal Mine Event Tech which could prevent players fighting amongst themselves over the lack of mines and causing unnecessary conflicts.]

State number
[925 and All States]```

white cape Mar 23, 2024, 2:44 PM

#

Observation:
This match up for doomsday event that was recently changed, was this really a smart move of the dev's to do?
Group 1 was split up and all other groups shaken up just to greatly benefited FBI, DZY and VAL,
The groups where fairly balanced before the dev's made that change now that they split them all up they have made sure they all each win their groups.

Consequence:
It has made a huge impact on many strong alliances ability to feel motivated about the event anymore, before they had a decent chance to rank high or even win in their group, to now have zero chance and even high chance to be knocked out right away.
The point of leagues is to see which alliance is the strongest isn't it?
Shouldn't the strongest be fighting in group 1 and the weaker they are the higher group number they'll fight in.
This is now a huge concern and many people are questioning now why even bother with this and future similar events if the outcome will be fixed anyway?

Suggested Solution:
Change back the matching to how it previous was or take some serious though into it before you decide to remake the groups like that, and fix them before the matches starts or just scrap it and cancel the whole event and seriously rethink it for the next one,
and never! rearrange matches that's already been decided, that just makes you look so bad and that you're doing it to please a selected few players, and in that case you can just give them the win from the start and spare everyone the trouble and time put into it.

State number's:
#1-714```

left sapphire Mar 23, 2024, 3:35 PM

#

Observation:
The market prices for gear is too limited in the lower range.
There are pieces with good upgrades that are impossible to sell because the minimum price is way to high. Certain pieces will therefore never be sold. A piece with high amount red upgrades will be unsellable.

The escrow cost is to high, should be a cap.

The limit on 9 items is to low, we should be able to increase this somehow.

There is also a 30 day Resell limit, that seems a bit to long considering how often new generations of gear likely will come.

Consequence:

A market that is too controlled or limited will be a less active market and that will give developers less revenues. A freer market would encourage more people to use it and more gear would be able to trade hands. So players could spend more time customizing and adapting the gear setup they are going for and developers would receive increase income in form of escrow.

Solution:
Lower the minimum prices and set a 2 day minimum auction for gear that is sold below recommended price, that way players wont be able to switch gear between their alts (which is probably the reason for the current cap) and more gear can be sold.
Reduce escrow when price goes high. It isnt fair paying thousands of coins in escrow on a item in pixels. So set a cap.

Increase the number of items people can sell so its possible to do more trading.
The current form is too rigid and discourages trading.
A healthy market regulates itself.

State number: all

#

Forgot pictures, this is the problem.

bold osprey Mar 23, 2024, 4:43 PM

#

Observation: Once the radar has been maxed under intel map, too many blue hero fragments are being rewarded to players.

Consequence: Players have no use for these hundreds of blue hero fragments.

Solution: Once player has reached max level in radar in intel map, most of the hero fragments rewarded should be purple as there is no current use for player for the blue hero fragments. Also give the players a way to recycle those blue hero fragments where they are not just traded for resources.

States: All states

drowsy owl Mar 23, 2024, 5:06 PM

#

Posting on behalf of player: .ro.x.ie.

Observation: 
[Players keep kicking one another from mines due to the low cooldown.]

Consequence: 
[As a state we are trying to unlock further mine progress but do not believe we have 400 active players to do so. It causes people to fight and argue over kicking one another since we cannot progress further to open more mines.]

Suggested Solution: 
[Lower the threshold for unlocking mines and maybe give the players in there either a bigger cooldown or permanent protected status instead of just 10 minutes and then a cooldown period after completing a collection so that their spot may be rotated.]

State number
[925 and All States]```

flint aurora Mar 23, 2024, 9:59 PM

#

Observation:
Alliance members getting burned during certain events

Consequence:
Loss of resources and/or troops

Suggested Solution:
Implement an emergency alliance bubble that R4/5 can place on other alliance members

State number
All

rocky heath Mar 23, 2024, 10:59 PM

#

Posted for Beautifuldisasternoochy<3

Observation: DD line ups were supposed to be created at random but were done the same as the original line up instead just written out in a different way.

Consequence: players were expecting the groups to have randomly selected teams, instead it was very specific assignments set to benefit only 4 alliances. The new matchups were unfair to most of the lower scoring teams. It seems to be set up in a way to guarantee that the stronger alliances will move the furthest.

Suggested solution: Instead of saying it will be selected at random just let players know how it will be decided so they aren’t let down.

States: All states

quiet anchor Mar 24, 2024, 7:27 AM

#

submitted for Fire
Observation :
There is a big divide from power of spenders, i.e. I'm in an alliance where at least 4 of us have spent 30-50k each.. But going against someone who has spent 80k all 4 rallies can bounce..
The divide is too great and it makes people leave the game.

Consequence :
the game got boring

Suggested Solution :
Make double rallies true double rallies to fix the problem..i.e. if we launch 2 rallies with 1.5 mil troops in each, even though they hit at the exact same time, the game treats it as though both battles are fought separately instead of fighting 3mil troops at the same time.

To fix the problem, introduce a double rally feature, 2 leads are chosen and click accept.. Then people can join, for a true double rally.

State number :
All states

quiet anchor Mar 24, 2024, 8:12 AM

#

Observation:
many events still have old rewards which most us don't need it anymore

Consequence:
most players don't doing those events because that. so game bored and most quit.

Suggested Solution:
update old events
here list..

CC capital clash.. add Behemoth frags and Behemoth bios instead badges.
horde event.. remove chief gear and add formation system items.
showdown store.. remove Cardini frags, and hero gear then add Behemoth items
PZ ( plague zone )..
remove Maddie frags and add new gen capsules ( inf, raider, hunter ) and we could chose 1 we want.
Bunkers..remove hero EXP, purple frags, heros frags, hero gear.. and put Behemoth items ( frags and bios), formation system items , vehicles items..
improve RR rewards and koth..
remove hero badge from intel infected rewards and add potions instead.. ( 10 potions for each infected )
SVS store.. add vehicles items and formation system items
skin store.. remove old hq skins and put hq skins which in collection sets which most want it.. also reduction cost.. make it cost 1500 skin tickets for small hq like ( blue Samurai hq skin ) .. and 3000 for big one like ( red Samurai hq skin)
Ray's place.. there 28 capsules of new gen in total for 120 spin.. update it to 80 capsules and 1 k potions for doing 120 spin .. and keep wheel as it's.. note those 80 could chose 1 of infantry / raider / hunter for new gen..

State number
all states

re post
sum up vote 183

cursive chasm Mar 24, 2024, 9:47 AM

#

Observation:
Excessive Greed, Event overload and lazy coding.

I just saw a 'Summer Games' event landing tomorrow, it is just turned Spring!

The Devs are clearly targeting Raid Doomsday Millionaires right now, with the new Aircraft/Carrier put in as Doomsday started, since thrown in the Turtles when it got to the last 32. Now this Summer games is thrown in to get even more money.

Consequence:
Do the Devs really need to be told yet again that the power gap is hugely unfair now, that even reasonably high spenders like myself ($400 per week, consistently over years) are completely useless against those spending $1000+ a week in the game? And what about free players? They are completely destroyed with ease in every major event. Those players put in many hours to get even 1% or 2% stats a week, whereas the huge spenders get way more stats a day, meaning the vast majority of players who keep the game alive are disheartened and subsequently quit, killing both the clans they are in and the game.

Plus, the event overload makes the whole thing a complete chore to play. There are way too many things to do, way too many spender only events and very little joy from all this work.

Solution:
It's been said so many times. Close the power gap, reduce the number of events, stop being so greedy and fix things like the lag, terrible matching and drop awful events like King of the Hill, Throwdown and Capital Clash.

FunPlus will never put in spending limits, never make things like the reforging fuse for Tempests and the parts for the Carrier easy to get, nor these Millionare only heroes like Angelica, Selina and now Splinter/Behemoth skins available to everyone. Heck, even red certificates for Chief Badges are hard to get, and even if a free player had maxed red badges, it does absolutely nothing to defend against any spender. First Gen Aircraft/Helicopter, useless now.
Hero Appointment, Rally Enhancement, Crystal Energy, old Resonating heroes up to Dylan. All useless.

EraZor 216

safe junco Mar 24, 2024, 10:06 AM

#

Observation:
many events still have old rewards which most us don't need it anymore

Consequence:
most players don't doing those events because that. so game bored and most quit.

Suggested Solution:
update old events
here list..

CC capital clash.. add Behemoth frags and Behemoth bios instead badges.
horde event.. remove chief gear and add formation system items.
showdown store.. remove Cardini frags, and hero gear then add Behemoth items
PZ ( plague zone )..
remove Maddie frags and add new gen capsules ( inf, raider, hunter ) and we could chose 1 we want.
Bunkers..remove hero EXP, purple frags, heros frags, hero gear.. and put Behemoth items ( frags and bios), formation system items , vehicles items..
improve RR rewards and koth..
remove hero badge from intel infected rewards and add potions instead.. ( 10 potions for each infected )
SVS store.. add vehicles items and formation system items
skin store.. remove old hq skins and put hq skins which in collection sets which most want it.. also reduction cost.. make it cost 1500 skin tickets for small hq like ( blue Samurai hq skin ) .. and 3000 for big one like ( red Samurai hq skin)
Ray's place.. there 28 capsules of new gen in total for 120 spin.. update it to 80 capsules and 1 k potions for doing 120 spin .. and keep wheel as it's.. note those 80 could chose 1 of infantry / raider / hunter for new gen..

State number
all states

re post #2 make it happen!!
sum up vote 183

shy oak Mar 24, 2024, 10:43 AM

#

Observation:
There are not enough mines! Crystal mines in particular are full.

Consequence:
Players kick each other from the mines and that causes resentment in the state

Suggested Solution:
Offer way more space in the mines!

State number
All states

rotund island Mar 24, 2024, 11:18 AM

#

Observation:
Not enough Chief Stamina. More and more things asking stamina. Like migo story, troop drill, dread beast, lvl 6 infected, 5 infected for event. Even when I use Travis for everything I don’t have enough to do dailies.

Consequence:
Need bios to do my dailies.

Suggested Solution:
Double daily crates 80 -> 160 stamina.

State number
All states

hexed girder Mar 24, 2024, 1:07 PM

#

Observation:
Reservoir Raid and King of the Hill times should not be set automatically by the game and should be set by the Alliances themselves like they used to be able to do.

Consequence:
People can’t commit fully participating and have to drop out when the timing set by the game doesn’t suit, which isnt known until after everyone is registered.

Suggested Solution:
Let Alliances set the times for Reservoir Raid and King of the Hill to suit them.

State number
All states

scenic fiber Mar 24, 2024, 1:55 PM

#

Observation:
many events still have old rewards which most us don't need it anymore

Consequence:
most players don't doing those events because that. so game bored and most quit.

Suggested Solution:
update old events
here list..

CC capital clash.. add Behemoth frags and Behemoth bios instead badges.
horde event.. remove chief gear and add formation system items.
showdown store.. remove Cardini frags, and hero gear then add Behemoth items
PZ ( plague zone )..
remove Maddie frags and add new gen capsules ( inf, raider, hunter ) and we could chose 1 we want.
Bunkers..remove hero EXP, purple frags, heros frags, hero gear.. and put Behemoth items ( frags and bios), formation system items , vehicles items..
improve RR rewards and koth..
remove hero badge from intel infected rewards and add potions instead.. ( 10 potions for each infected )
SVS store.. add vehicles items and formation system items
skin store.. remove old hq skins and put hq skins which in collection sets which most want it.. also reduction cost.. make it cost 1500 skin tickets for small hq like ( blue Samurai hq skin ) .. and 3000 for big one like ( red Samurai hq skin)
Ray's place.. there 28 capsules of new gen in total for 120 spin.. update it to 80 capsules and 1 k potions for doing 120 spin .. and keep wheel as it's.. note those 80 could chose 1 of infantry / raider / hunter for new gen..

State number
all states

re post #3 make it happen!!
sum up vote 834

quiet anchor Mar 24, 2024, 6:31 PM

#

Observation:
many events still have old rewards which most us don't need it anymore

Consequence:
most players don't doing those events because that. so game bored and most quit.

Suggested Solution:
update old events
here list..

CC capital clash.. add Behemoth frags and Behemoth bios instead badges.
horde event.. remove chief gear and add formation system items.
showdown store.. remove Cardini frags, and hero gear then add Behemoth items
PZ ( plague zone )..
remove Maddie frags and add new gen capsules ( inf, raider, hunter ) and we could chose 1 we want.
Bunkers..remove hero EXP, purple frags, heros frags, hero gear.. and put Behemoth items ( frags and bios), formation system items , vehicles items..
improve RR rewards and koth..
remove hero badge from intel infected rewards and add potions instead.. ( 10 potions for each infected )
SVS store.. add vehicles items and formation system items
skin store.. remove old hq skins and put hq skins which in collection sets which most want it.. also reduction cost.. make it cost 1500 skin tickets for small hq like ( blue Samurai hq skin ) .. and 3000 for big one like ( red Samurai hq skin)
Ray's place.. there 28 capsules of new gen in total for 120 spin.. update it to 80 capsules and 1 k potions for doing 120 spin .. and keep wheel as it's.. note those 80 could chose 1 of infantry / raider / hunter for new gen..
value vouchers event... update the event and put resident evil, turtles resonating frags and general resonating frags also.. in the store

State number
all states

re post #4 make it happen!!
sum up vote above 150

rocky heath Mar 24, 2024, 9:17 PM

#

Observation:
we only get 80 stamina at a time for free everyday.

Consequence: there’s never enough stamina to complete the tasks daily.

Suggested solution: give 120 stamina instead

State number
ALL

shadow plinth Mar 24, 2024, 11:33 PM

#

Observation:
many events still have old rewards which most us don't need it anymore

Consequence:
most players don't doing those events because that. so game bored and most quit.

Suggested Solution:
update old events
here list..

CC capital clash.. add Behemoth frags and Behemoth bios instead badges.
horde event.. remove chief gear and add formation system items.
showdown store.. remove Cardini frags, and hero gear then add Behemoth items
PZ ( plague zone )..
remove Maddie frags and add new gen capsules ( inf, raider, hunter ) and we could chose 1 we want.
Bunkers..remove hero EXP, purple frags, heros frags, hero gear.. and put Behemoth items ( frags and bios), formation system items , vehicles items..
improve RR rewards and koth..
remove hero badge from intel infected rewards and add potions instead.. ( 10 potions for each infected )
SVS store.. add vehicles items and formation system items
skin store.. remove old hq skins and put hq skins which in collection sets which most want it.. also reduction cost.. make it cost 1500 skin tickets for small hq like ( blue Samurai hq skin ) .. and 3000 for big one like ( red Samurai hq skin)
Ray's place.. there 28 capsules of new gen in total for 120 spin.. update it to 80 capsules and 1 k potions for doing 120 spin .. and keep wheel as it's.. note those 80 could chose 1 of infantry / raider / hunter for new gen..

State number
all states

re post #2 make it happen!!
sum up vote 183

last socket Mar 25, 2024, 2:04 AM

#

Observation: States that skipped generations have players with weaker 2nd, 3rd etc marches. Older states have players who've had substantially more time to train troops. They've also had more time with plasma available, both for free and in better bundles, resulting in even the joiners being proportionately stronger.

Consequence: The events become substantially less fun.

Suggested solution: Continue to sequester the skipped states until at the very least players have had time to recuperate 3 marches, or issue actual compensation for the skip that helps us catch up to the players in the states we're being matched again.

State number: 658, but all states over gen 12 that didn't naturally reach gen 17.

jade jungle Mar 25, 2024, 5:11 AM

#

Observation:
summer event from last year with skins from last year instead of new easter event with new never seen skins
the season we are on is easter we have spring some have autumn tho but no one has summer now

Consequences
less bundles being sold, we wonder what goes on in devs minds with just activating an event we already had in the past w/o any changes

Suggested Solution
check your calendar and give us easter event don't be too busy with a copy & paste collab to neglect other parts of the game
don't be lazy

solemn garnet Mar 25, 2024, 8:06 AM

#

Observation:
Players lack the ability to remove auctions they no longer intend to bid on, resulting in cluttered bidding lists. This occurs due to efforts to ensure fair pricing above reprocess value.

Consequence:
The absence of a bid removal feature leads to inefficiency in managing bidding lists, potentially causing frustration and hindering the ability to focus on relevant auctions. Additionally, the commitment to maintaining fair pricing may contribute to longer bidding lists.

Solution:
Implement a bid removal option specifically for Tempest Arms auctions, allowing players to streamline their bidding lists by removing unwanted auctions.

State: all States

fossil glen Mar 25, 2024, 8:24 AM

#

Observation:
• SvS prep stage, Effortless Progress, Summer Events -> tasks/requirements align very nicely.
• Conversion Units Event -> providing free (sign-in bonus) crowbars to open behemoth boxes.

Consequence:
I feel happy that 'some' feedback are being taken into consideration and aligns with the community's demands.

Suggestion:
These positive changes are something the full community is longing for, please keep them rolling out, thanks.
Also, if the other pay-2-win/play events get the free draws/items, I am sure it will definitely make the player base happy.

late garnet Mar 25, 2024, 12:08 PM

#

Observation: base building & design changes are overly cumbersome & requires lots of extra steps. Such as having to manually remove every building, prior to making changes.

Consequences: most players bases are pretty boring... If they even have a base layout at all.

Suggestion: have a dedicated base building menu/layout window. Where users can have an edit menu to remove all buildings, based on type or however you want to designate it. Making base editing easier will encourage users to experiment with editing their bases & in turn will make better looking bases.

sullen badge Mar 25, 2024, 4:37 PM

#

Observation:

To update the ban system. 24hr chat ban will not do anything for these trolls in the game thats been plaguing the game.

Consequences:

Players wants a conducive environment to play it is impossible to relax and have fun in toxic environment.

Suggested Solutions:
These are just examples

To Reset there accounts back to lvl 1
To Do an Ip ban
To Ban them from their accounts for a couple days
To give permanent ban for those who keeps committing multiple violation.

Player: lilnonicenames
** 24 Upvotes & 14 Downvotes **

lost basalt Mar 25, 2024, 5:32 PM

#

Observation

Some of the heroes are released with appealing aesthetics as a base (blue) limitless hero, but upon elevating them, their aesthetic is less satisfactory and reminiscent of undesired social stereotypes.
Example: Mia, when upgraded to limitless, loses her appeal as a strong and fun hero, and then looks more like some would refer to as a "Karen".

Consequence:

Players will be less likely to spend time working on heroes who don't fulfill their expectations despite statistics and skill, simply because they don't want to look at them.

Solution:

Allow players the option to choose from palettes and optional (non-stat/skill affecting) aesthetic presents, so our characters are more representative of us as individual players.

An’t nobody like a Karen

Just an Assassin 348

subtle dagger Mar 25, 2024, 6:09 PM

#


Since the state went limitless, there is no way to continue upgrading troll squad heroes in Gen 7 to 11 as the game does not give any more capsules to upgrade these heroes.

However, the game still gives Magnus and Carl fragments for example as a reward from showdown or fortress fight. The regular hero fragments are useless and are not able to be used to upgrade them.

Consequence:

Players feel frustrated as the older generation heroes are left hanging without any opportunity to continue upgrading or even max them out.

Solution:

Instead of giving Maddie, Rusty, and ghost fragments in Intel, please give the limitless heroes capsules so that it can be continue to be upgraded.

Submitted for abelroman (Just an Assassin)

subtle dagger Mar 25, 2024, 6:33 PM

#


During Exploring missions, only the infantry hero can be toggled around. The zombies also only come from one direction, from the front. 

Consequence:

The current exploring missions is very boring and does not have much gameplay involved except only having 1 hero to toggle around.

Solution:

Allow zombies to come in from different directions instead of just from the front. Therefore, also allow all Infantry, Rider and Hunter heroes to be moved around the map so increase the fun of the game play.

Submitted for abelroman (Just an Assassin)

quiet anchor Mar 25, 2024, 6:42 PM

#

Observation:
many events still have old rewards which most us don't need it anymore

Consequence:
most players don't doing those events because that. so game bored and most quit.

Suggested Solution:
update old events
here list..

CC capital clash.. add Behemoth frags and Behemoth bios instead badges.
horde event.. remove chief gear and add formation system items.
showdown store.. remove Cardini frags, and hero gear then add Behemoth items
PZ ( plague zone )..
remove Maddie frags and add new gen capsules ( inf, raider, hunter ) and we could chose 1 we want.
Bunkers..remove hero EXP, purple frags, heros frags, hero gear.. and put Behemoth items ( frags and bios), formation system items , vehicles items..
improve RR rewards and koth..
remove hero badge from intel infected rewards and add potions instead.. ( 10 potions for each infected )
SVS store.. add vehicles items and formation system items
skin store.. remove old hq skins and put hq skins which in collection sets which most want it.. also reduction cost.. make it cost 1500 skin tickets for small hq like ( blue Samurai hq skin ) .. and 3000 for big one like ( red Samurai hq skin)
Ray's place.. there 28 capsules of new gen in total for 120 spin.. update it to 80 capsules and 1 k potions for doing 120 spin .. and keep wheel as it's.. note those 80 could chose 1 of infantry / raider / hunter for new gen..

State number
all states

re post #5 make it happen!!
sum up vote is infinite

shell temple Mar 25, 2024, 6:47 PM

#

Reposted for:
auto658

Observation:
The setting that anonymizes chat announcements when chiefs receive rare equipment (most well known for chief gear) appears to be anonymizing R4s who open events in the alliance hall.

Consequences:
If an R4 is opening the alliance hall event irresponsibly, there is no way to know who opened the event.

Solution:

Have an option for the R5 to be able to tell who opened the event.
Make opening an event announcements “non-anonymous”

State:
658

🔼 10 ; 🔽 1

subtle dagger Mar 25, 2024, 6:47 PM

#


In a war-theme game like SOS, there are no official declarations between alliances to determine if they are allies or enemies.

Consequence:

This will enhance the theme of the war-game and allow alliances to mark declarations towards an alliance.

Solution:

Allow alliance to put +1,+2, +3, 0, -1, -2 -3 for example as an indicator of an alliance. Positive indicator will not allow any members of an alliance to attack each other unless approval is given from R4/5, while a negative means alliance can attack each other without reprisal.

Submitted for Liannin

safe tide Mar 25, 2024, 9:38 PM

#

Observation: The new states which didnt even have the first SvS got tempest arms and behemoth this week. For the first time 2 major features were released at the same time. Gn3 was skipped and p2w migo was also released for the first time.
Consequence: Already dead states will become even more dead, because people wont even try to keep up with so many new events. Its very difficult for new players to learn about 20 new events, new migo mechanics and new features that are said to be game changers. The bundles are unbalanced. Why should people spend for chief gear and badges in migo when there is behemoth? This is making one march overpowered and other marches useless. Increasing the difference between f2p and p2w even before the first SvS.
Suggested solution: Improve bundles, so there isnt only chief gear, add more and cheaper chief gear, badges and plasma to the bundles with tempests arms and behemoths so new states have a chance against older states when you want to increase the matching range. Open an alliance store so people can keep up with spenders and add more f2p options for people to grow and stand the preassure. Or just remove the 1year of playing features from 3months old game and dont release them like this elsewhere again.
State number: 1276 and states around

dusk jay Mar 25, 2024, 10:03 PM

#

Observation

Players are not satisfied with the quality and topical relevance of recent collaborations. Players are not satisfied with the shortened schedule of collaborative releases.
While Resident Evil was a zombie-related IP, the TMNT collaboration has players concerned about the direction of development at FunPlus regarding both the frequency of collaborative content as well as the relevance to zombie survival.

Consequence

Players lose interest in a game which doesn't use relevant tie-ins to the established game universe, and the company is then viewed by players as desperate to use any popular media for revenue increases. Players lose respect for, and faith in, FunPlus to deliver quality content, which eventually shows in their quarterly and yearly fiscal reporting. Players abandon the game and choose titles from other companies which prioritize customer gaming experience over company earnings.

Solution

Wait until Q4 to release another collaborative event, and let the collaborative event tie into the theme of zombie survival and rebuilding humanity despite powerful oppressive elements (Gigacorp) in a post-apocalyptic universe.
Suggestions include but are not limited to:
28 Days Later
Zombieland
Dawn of the Dead

State
180

shell temple Mar 25, 2024, 11:40 PM

#

Reposted for:
zerocool2024

Observation:

The description in the TMNT Story Missions is confusing. The event (Ninja Missions) was launched but hasn’t started yet (15/04/2024), but due to unclear writing, players misinterpret this as a bug.

Consequences:

Players doing necessary story missions.
Players worried for missing the event

Solution:

Please make descriptions more clear (start date/time ; make it more obvious that the event is still closed)

State:
459

🔼 23 ; 🔽 1

trim robin Mar 26, 2024, 2:35 AM

#

Observation: 
 For explorer challenges, it sometimes never saves what support heros you have used, making you have to do it again.

Consequence: 
Makes it take longer to do that event

Suggested Solution: 
Fix the glitch

State number
517

main holly Mar 26, 2024, 5:46 AM

#

Observation

Bring them back event

Consequences
Hinders process of reaching the target

Solution
Do not change rules/mechanics middle of ongoing event. Kindly ensure any changes should be done before relaunch of the event!!
Compensate= as players can't reach intended targets as they planned with the rules of event when it was launched

tacit obsidian Mar 26, 2024, 7:18 AM

#

Observation:
Today at 06:54 UTC it was discovered that the "Sports Crisis" event was severely stuck, not allowing the use of whistles to kill the infected, the game writes that you need to pick up a reward, and when you try to pick it up, the game gives an unknown problem

Consequences:
Players will not be able to use whistles to obtain maximum rewards for themselves.

Solution:
Fix bugs and give all players a small compensation for the inconvenience

State: All

mystic sedge Mar 26, 2024, 7:57 AM

#

Observation:
["Feedback 4: Our Chiefs have pointed out that level 6 Infected Fiends have much more power than the level 5 Infected Fiends and would like to see this balanced.... Having said that, for players who have actively participated and who work together with their Alliance members, defeating level 6 Infected Fiends is entirely possible.

Therefore, we don’t foresee any plans to adjust the current power of Infected Fiends. We appreciate your feedback."]

Consequence:
[Negative. For developers information, most of that "players, who have actively participated" and bla, bla, bla crap can take lvl 6 only because of MIGO buffs, which mean as soon as MIGO will be finished that mentioned players will not be able to achieve same result for next 1,5 month or so... and not all of us lucky enough to have full max rally leads in alliance.]

Suggested Solution:
[Really, buy some brains. If what you making not enough to buy, just do what players asked in numerous feedbacks, since they are playing this game, not you, who looks like know zero about what you are developing ]

State number
[704]

west dust Mar 26, 2024, 9:36 AM

#

Observation:
no one care about players; normal, F2P, low/mid/large spenders or even old whales. no matter what we all say, yell, complain or even cry and beg, our voice is not being heard
Consequence:
technically, devs and the company should care about their users and players, if i do the same to my clients my company will skin me alive for being rude or disrespectful to their users. but it looks like the main purpose of FP is to disrespect and ruin players
Suggested Solution:
not sure about policy of your company, but if FP have no idea how to behave about their clients and users, they can ask from other same companies in their country or somewhere else
State number
PTR and Live

mystic sedge Mar 26, 2024, 10:42 AM

#

Observation:
[I just had a "pleasure" to see new VIP feature, with same f*** 6 gold frags, 15K chief exp and some other old crap on top. And new SVIP chief talents, available on some lvl of SVIP, which can be opened after VIP15 apparently and which use new currency instead of chief exp]

Consequence:
[Negative. This is just another slap to the face from FP and one more time prove how much FP do not care about quality of what they selling. And this is not counting how much developers are professionally uncapable]

Suggested Solution:
[Over the years we asked increase chief levels and extend chief talent tree, as natural course of chief development... what we've got? Some new SVIP chief talents with new material?! Second, since limitless heroes was implemented, VIP rewards in part of gold frags have little use in game... what we get? NEW VIP levels and SVIP on top, with same number of gold fragments? For how much? Another 100K $? Just because of what? Because SOS developers can use only 1 brain cell, that one which responsible for $?]

State number
[704]

rigid flint Mar 26, 2024, 12:53 PM

#

Observation:
SVIP…
Consequence:
The introduction of this element is purely to satisfy big spenders and what it actually does it make the gap between Big Spenders and Low/Medium Spenders even greater. Many player now look at this and remark ‘I don’t know why I bother with this game anymore, actually I think I’ll find another game and quit this scam!’

Suggested Solution:
Either radically reduce the cost of SVIP or scrap it completely.

State number
276

tardy breach Mar 26, 2024, 3:27 PM

#

Observation:
As a long term, gamer, IT professional, and responsible/accountable individual holding a multitude of other business acumen and experience, I as many others in the community are what can only be dumbfounded at the level of ignorance that Fun Plus management and development team continue to seemingly strive to portray more and more every day.

Words such as ‘disdain’, ‘dismay’, ‘obtuse’, ‘dense’, ‘brainless’, ‘imbecilic’, or ‘moronic’ are not honors to be gloated about when your entire community see’s you in this light. The astonishing lack of comprehension at what Fun Plus consider logical in the context of delivering content, and what the actual community wants is so far detached from reality its staggering and beyond the majorities understanding, which frankly is now at unprecedented levels.

In short, you claim you’re listening, but you don’t ever actually hear what is being said. A few examples of exceptionally bad decisions and ongoing problems:

Alliance Hall; content no-one asked for or needed
TMNT Collaboration being out of alignment to the game lore
Use of RNG (Tempest Arms, Crates etc)
Poor changes to throwdown and other events
P2P events that are out of reach from a % of your player base
A belief that 4+ years in, players still want Legendary Hero Badges, Chief XP, Hero Books, and other utterly pointless items, but you still expect people to PAY for them also.
Doomsday Express; Why? Its simple, just allow the ability for players to transfer goods to each other, without the idiocy of trucks, raids and transfer times etc.
SVIP; not the concept, but how you’ve managed to target yet again one audience and place it out of reach of the majority
“Fixing” Doomsday outcomes; what are you now, dishonest bookies?
Continued release of new states e.g. 1300 then 4 days later 1301
A continued belief that state mergers are a fix (STOP releasing new states)
Unacceptable accelerated release cycles of content for new states and skipping generations for older states
Lack of attention to new and existing stores
Overcomplicating every ask that you do review, e.g. if we want rewards updated, it means JUST UPDATE THE REWARDS; its not asking for a new over-engineered event.
Stacking events continuously in the name of ‘revenue’ and indirectly making them mandatory, when people have jobs, children, families and are unable to maintain the intensity of them all.
Over promise, under deliver (how much more do Camp Cafés have to blatantly lie about 'positivity', or developer feedback be so short sighted and even sometimes, arrogant)

This is just a sample, and that list is ever growing the more you continue to ignore your community and player base.

Consequence:
Your player base is shrinking; you’ve been told for longer than many care to remember, but you STILL continue the same bad business practices. It will continue to shrink as more and more begin to realise that the game is not sustainable, enjoyable or something you can tell your friends about, so they will find something else to play.

No manner of increase in bundles, content or events will offset this, you’ve already witnessed a decline in revenue, and this will only seek to be perpetuated if you continue as you are.

Solution:
You've been asked repeatedly in many different ways, been offered bridges and capabilities to engage with your community, isn't it about time that your development team, community managers and other employees actually stop, reset, and really listen to what you are being asked.

Start up focus groups, have community representatives that can work between the moderating teams and development teams.
Onboard more community managers, or introduce 'Player' Community Managers with some level of formal Fun Plus interface.
Re-vamp your feedback system so that its centralised and is transparent, available and reviewable by all.
Stop taking the psychedelics as you're driving players away.

State: All

tardy breach Mar 26, 2024, 5:00 PM

#

**Observation: **
As a follow on observation from the prior feedback regarding Fun Plus's Ignorance pertaining to the game and industry, one of the continual problems is the lack of actual full context testing.

The PTR as its stands today is nothing more than a 'show and tell' receptacle for streamers and players; its not used as an actual testing platform.

Any good, reputable organisation will understand the concept of the SDLC; The Software Delivery Lifecyle. An agile method for cyclic, qualitive and iterative testing and release of content to live servers.

Its goal is to release high quality software, without the constant need to 'fix forward'; its based on a relatively easy approach

Software life cycle models describe phases of the software cycle and the order in which those phases are executed. Each phase produces deliverables required by the next phase in the life cycle. Requirements are translated into design. Code is produced according to the design which is called development phase. After coding and development the testing verifies the deliverable of the implementation phase against requirements. The testing team follows Software Testing Life Cycle (STLC) which is similar to the development cycle followed by the development team.

As soon as the product is given to the customers they will first do the beta testing. If any changes are required or if any bugs are caught, then they will report it to the development team. Once those changes are made or the bugs are fixed then the final deployment will happen.

Consequence:
Improper testing results in poorly executed delivery and live release. It introduces untested content into a live system without any rigour, and results in not only an unhappy player base, a need to retrospectively fix, but also irregularities in code, which may require repeated 'hot fixes' or 'workarounds' and 'patches'.

This is NOT how to deliver software releases, which is what you are doing today and failing repeatedly.

**Suggested Solution: **

Uplift the PTR, with content representative of the current live release so its 'Production' like and running at the same code base with all the exact same content.
Introduce new code, test for a period of not less than 4 weeks per cycle depending on complexity and issues found, and only sign off as 'accepted', and release to live when bugs have been fixed;
Ensure that both code bases are aligned before testing the next set of content (or run parallel testing environments)
Ensure your testing output and defects are tracked and recorded appropriately.

**State number: **All States

tardy breach Mar 26, 2024, 5:24 PM

#

**Observation: **
Notwithstanding a need to test appropriately, which would ascertain any associated impacts, but performance degradation in game is seemingly happing more and more frequently. Even when simply navigating between screens its apparent that the 'stutter' and lack of smoothness in game is as a result of a poorly designed UI, disparately produced code and lack of overall consideration to client end requirements when running the game.

There is an obvious issue within the following areas, which can be likely surmised as follows:

Overly crowded UI/UX with unnecessary content being displayed permanently e.g. overlapping icons or icons for content that exists in other locations
Over engineered landscapes and decorative/cosmetic content without the ability to switch one, some or all of them off as options e.g. area effects, weather effects, state event effects. These need segmenting.
Partially and badly implemented features e.g. banner notifications
Banner notifications that are unnecessary, badly placed, or appear at the most inappropriate times e.g. RR banners
Transition screens appearing at incorrect or badly executed times e.g. Becca during first enlistment
Unnecessary 'Intro' screens, or 'Congrats' screens
Unnecessary 'hero' popup comment screens.
Unnecessary 'Confirmation' screens (for things that don't need confirmation)
Unnecessary 'repeated' click actions e.g. have one 'Claim All' button for every event collection.
Screens that have an unnecessary wait time e.g. vehicle development searches
Poor UI responsiveness e.g. a repeated need to click/tap certain buttons before actions take place
New game content, generated and implemented without testing against other running parallel events (see testing feedback)
Significant lag, and UI delays in rendering when large complex events are running
Multiple stores, in different places, resulting n unnecessary navigation actions, when these can be consolidated
Multiple unnecessary steps to navigate between in game content increasing navigation and rendering requirements
Slow, poor rendering of graphics, even on high spec devices (with users being able to run other games, and significantly higher frame rate content on the same)
A seemingly useless option of 'Lite Mode'

There appears to be a fundamental lack of the understanding of the word 'Optimisation'

**Consequence: **
Fun Plus seem to be unable to adhere to some concrete structure and design principles when not just Introducing new content, but also designing an aesthetically pleasing and smooth UI experience. A poorly performing UI violates every single one of these design rules and results in a bad user experience

Additionally, badly executed code can result in increased unnecessary traffic between game clients and back end servers as well as inordinatately large file downloads (as its the case today)

Many players also feel aggrieved when the immediate response from Fun Plus is that it is them or their device which is to blame, which is very infrequently the case. This is particularly present within the CS team.

**Suggested Solution: **

Review all UI/UX components, and streamline the exposed content, locations and necessity
Review current compute, and generated traffic between the client application and the FP servers and update as required.

State number: All States

late garnet Mar 26, 2024, 5:27 PM

#

Observation: i have 1300 skin tickets but the skin store only has 3 skins to choose from, all from a past Autumn.

Consequence: with no skins to buy, why do we even have skin tickets? How can we have a Skin Store that doesn't sell any skins?

Solution: put some skins for sale into the Skin Store, so people can buy skins with their Skin Tickets. You'd think this wouldn't need to be said but here we are.

tardy breach Mar 26, 2024, 6:51 PM

#

**Observation: **
The current number of bugs within game seem to repeat and while a lot of these can be prevented through a rigorous testing regime as per other feedback in the context of PTR usage and an appropriate SDLC, many bugs exist and have existed in game for a number of years without resolution or only show themselves after some period that content has been released.

Consequence:
The consistent need for accelerated release schedules due to the ignorance and apathy of Fun Plus management simply presents itself in an ongoing need (as we say) to 'Put out Fires' without addressing the real root cause of the issue e.g. badly coded content, sloppy development, and lack of analysis.

These bugs manifest themselves time and time again and can appear in a variety of forms:

Display issues
Data Sync Issues
Data Updated Issues
Chat Issues
Inadvertent red notification dots (with no related actions)
Login Screen Issues
Redirection issues (open one screen and it takes you somewhere else, or click intel and it takes you somewhere else)
Cyclic "stuck" code without appropriate fail safes which results in hung events, or players having to exit events and start again*
Random crashes or restarts in the middle of events.
Failure to deliver rewards from events
Compounding lag/performance issues

Whilst it's accepted a modicum of bugs, crashes or otherwise can be attributed to device instability, or client application corruption, the game content itself is often to blame. Many 'inexperienced' developers also lack the foresight to incorporate features for automatically counteracting the effect of an anticipated possible source of failure

Suggested Solution:

Cease major development activities on new content (with the exception maybe day-to-day content which is a natural progression, or that doesn't' slow or stifle existing game play)
Run a 'Bug Drive' and focus developer attention to fixing poorly executed code and cross platform consistency

As example, time could have been much better served if the DevOps team worked on resolving issues rather than introducing content such as Doomsday Express, Alliance Hall, Stickers or Tactical Emotes. These are features that offer zero added value in the context of game play, when more pressing concerns are relevant.

State number: All States

eager raptor Mar 26, 2024, 7:07 PM

#

Observation: 
 Dead game; introduce 9 year old Teenager Mutant Ninja Turtles?

Consequence: 
Majority of players Mature humans - leaving the game after the slap in the face of TMNT!

Suggested Solution: 
Funplus you have totally lost the plot of the game. It’s now a gambling game for spenders. TMNT introduction is the last straw! Demographic of the game you don’t understand! Matching is now incredibly out of whack due to lack of players. Congratulations as a VIP (which is really a joke) I am done 1250 days in! 
State number
All States are dead

west dust Mar 26, 2024, 7:26 PM

#

Observation:
S-Elites wants to stay on top by all means and remind us that we're peasants with no benefits in game or for game. sadly it seems devs and the FP company are both agreeing with them so they release mose weird new things and hero and hangers and behemoth and god knows what next, to keep that majesties on top always and forever.
Consequence:
more people will quit (i know u don't care) and more states will die (also know u don't care) so u have to merge them again and again (yeah, i know, u don't care) but soon it'll be just your dearest S-elites in this game and I'm not sure if they want to zero each other or, it make them happy to do such (guess u may care about this last part)
Suggested Solution:
if they wish to shine like a bright star, instead of adding more weird things to game, simply change their name color to bright yellow, glowing and add a small crown to their name to show they're S-Elites, not to all, only to few so more of them spend more to have the crown!
State number
All live and dead states plus PTR

frosty ridge Mar 26, 2024, 7:30 PM

#

**Observation: **
Having a time delay on how often we can share coordinates in game is impacting game play. Most significantly in Doomsday.

Consequence:
We are unable to communicate effectively with our team. Players have to either risk being zeroed or port and pull from their buildings if they just shared cords of something else. Buildings are going unreinforced. We struggled to share tank coordinates due to it as well. Overall, leadership cannot properly guide their teams because of this restriction and we can't get the help we need where it's needed because of the delay.

Suggested Solution:
Remove the time delay for sharing coordinates. We need to be able to tell our team where to go and share our own coordinates as frequently as required during game play.

State number
1035

bold osprey Mar 26, 2024, 8:04 PM

#

Observation: Players are upset that P4 ands P5 came out without notification and players spent their resources on SvS prep event instead. If they had been given notification ahead of time, they would have saved their resources to use with their plasma cores for Plasma 4 and Plasma 5.

Consequence: Players are very upset due to the pop up of Plasma 4 and Plasma 5 without notice.

Solution: Give some type of reward out to the players (example: free pizza in the Ninja Turtles pizza store) to the affected players.

States: Newest states that just received Plasma 4 and Plasma 5.

rocky dragon Mar 26, 2024, 10:08 PM

#

Observation:
There are no events that provide points for crafting energy conversion units. There is no incentive for players to buy the energy bundles or upgrade their energy conversion units.

Consequence:
This is just another feature that was added to the game that only spenders care about.

Suggested Solution:
Add points criteria to SotF and SvS Prep for using Conversion Unit Fragments and for refining Energy Conversion Units

State number
All states

elder sequoia Mar 26, 2024, 11:54 PM

#

Observation:
Purple essences and their frags constantly keep coming and endlessly enter the backpack. Pretty much everyone uses golden ones these days and those purple are just as useless as purple hero frags

When obtaining them as rewards from either alliance mine or mines available across the state you actually aren't able to use them

Consequence:
Those 2 things aren't of any use, in backpack they become a waste that just builds up at every ocasion just like large bunch of other things

Purple tempest arms aren't worth crafting and using on heroes, they are weak and even hardly ever get golden stats that are still nothing here

Suggested Solution:

Come up with some exchanging or recycling method where those purple essences and their frags can be either recycled for more useful stuff like behemoth frags/materials for newest aircraft or exchanged for golden essences and their frags which players will find much more useful while building and saving them up
Eliminate purple essences and their frags from mine rewards and either change them into something different like crystals for T12/behemoth materials or increase amounts of other rewards at those mines

State number:
492/All

shy oak Mar 27, 2024, 8:02 AM

#

Observation: 
The daily login points don't get transfered to the account

Consequence: 
we miss a lot of points and can't purchase in the shop 

Suggested Solution: 
Transfer those points 

State number
291

manic glacier Mar 27, 2024, 8:37 AM

#

Observation
Team-up Bundle is inappopriate in Event Center tab (Events Billboard)

Consequences:
You keep forgetting F2P? And you will lose revenue

Suggested Solution
Team-up Bundle should be in Bundles tab like Alliance Bonanza, Flash Deals, etc

State:
All

Stop misleading

radiant terrace Mar 27, 2024, 9:33 AM

#

Observation:
There is a notable sentiment among players regarding the desire to continue improving heroes from previous generations. However, the absence of capsules in the hero search function presents a significant obstacle to achieving this goal.

Consequence:
This limitation adversely affects players who have invested considerable time and resources into developing heroes from older generations. It restricts their progression and detracts from their overall enjoyment of the game.

Suggested Solution:
To address this issue effectively, it is recommended to either reinstate capsules in the hero search or introduce alternative methods for acquiring resources necessary to enhance heroes from previous generations. By implementing these measures, players would have the opportunity to continue improving their favorite heroes, fostering a sense of continuity in their gameplay experience.

State: All

rich burrow Mar 27, 2024, 10:36 AM

#

Reposting for ToyoSamura

Observation:
Stamina is not enough anymore. We need to kill at least 10 infected and cleanup the radar

Consequences:
Players are lacking of stamina and therefore we just sit in the game waiting for the stamina

Suggested Solution:
Raise stamina limit or make sure that the stamina does not arrive every 8 hours but every 4

State:
All states

🔼 21 🔽 2

jaunty mica Mar 27, 2024, 10:39 AM

#

Observation: Devs add new VIP levels but whats about chief level? Max is a 60.

Consequences: Player's can't max even one tree of talents because still miss a lot points which come from chief levels

Suggested Solution: Add more chief levels

State all

stark robin Mar 27, 2024, 12:10 PM

#

Observation: Using vehicle search fragments to get a legendary vehicle can result in getting 100 fragments for a vehicle you already have at maximum.

Consequences: Players are not incentivized to push vehicles after maximizing a single tank using vehicle search fragments.

Suggested Solution: Stop the legendary 100 vehicle fragments from search fragments from being able to roll as a tank you already have maximized. Alternatively give a way to swap fragments from one tank to another.

sick marsh Mar 27, 2024, 12:32 PM

#

Posted for Darth Maul 342

Observation: Events like Festival Pass and Top-Up Bonus still give out old custom crates for aircrafts. Some players don't have a need for parts for the gen 1 or gen 2 aircraft parts anymore as they have those aircrafts maxed already.

Consequence: Players are stuck with custom crates for aircraft gens they don't need and/ or are less inclined to buy additions to the Festival Pass because of that.

Suggested Solution: Make new custom crates for aircraft parts that include all 3 gens from which players can choose what part they need

State number: All

tardy breach Mar 27, 2024, 12:48 PM

#

**Observation: **
In the traditional flow of all things feedback the last days, the next iteration in the line of seemingly infamous observations, is centred around the general concept of, rewards, value of content in both free and paid bundles, and the considered value of items within stores, and how the 'minimalistic' concept of giving next to nothing seems to be prevalent. There are a number of areas that this breaks down too whereby again, the appetite from Fun Plus to actually return something of value back to its player base seems to be lost in a mist of ignorance and apathy; in essence this comes down to:

Inconsistent item value across stores. Where one event store might offer an item in one in game currency at a certain value, but another event store offers the same item at significantly more in another game currency (by comparison in monetary terms)
% Flash markings incorrect across bundles of similar content (learn to math Fun Plus) e.g. one bundle showing 3800% or 3000% but the latter contains the same or more.
Existing 'game stores' containing inconsistent items across states or items being of so little quantity, that they offer no incentive for them to be purchased
Inability for FP to adhere or recognise any sort of structure or pattern to stores need to be maintained following the release of new content, or generational progress.
Poor value of items in stores e.g. offering 1 Poly Plasma for 30 SvS Coins 🤦‍♂️
Introducing Pay to Play only events
Not scaling content as required such as the inclusion of items of no practical value within paid bundles e.g. legendary hero badges, tomatoes, wood, hero books or other largely redundant items in older states.
Inability for players to recycle unneeded content
Introducing poor value (in some cases), seemingly "low price" bundles of 99, 199 and 299 Diamonds, which conversely work out more expensive
Targeting only 'elite' heavy spending players to receive rewards within events through deliberate actions to limit these to the Top 1, 2 or 3.
Not recognising the impacts of state mergers, and aligning events to take into account the increase and consolidation of spenders within state, or cross-state groups, making obtaining rewards significantly more difficult.

Consequence:
All of the above simply frustrates the player base, drives people away, and creates a larger divide between free to play, and pay to play customers. In addition, it is also introducing and increasing that same gap between low/mid level spenders and high level spenders, thus creating a game highly targeted towards the top 0.1% of players and blatantly so.

The gaming community are not dumb, players actually take the time to look into what is optimal and reasonable and useful to them. If they dont' think it is, they won't purchase it, or invest in the associated events/content. Balancing content properly, with an associated reasonable monetization model only seeks to benefit Fun Plus, so the approach today, is actually having a negative effect.

**Suggested Solution: **

Lower the rankings in state/cross state events that receive rewards e.g. Top 20, not Top 3, especially where this is also for older content.
Increase value and content in bundles but maintain the same price point 99, 199, 299.
Increase content and items within the game stores or lower the price per quantity
Scale stores appropriately with generational releases.
Remove all "fake" % product flashes
Cease P2P only events
Consolidate stores
Permit cross currency exchanges between stores
Introduce 'Diamond' Mines e.g. they can be low production 1d per day as example; it gives something back to F2P. Review scaling once released. It may also incentivise people to "bridge" the gap of what they have and what they need.
Stop accelerating release schedules, slow down, let players catch up (this also extends the game longevity and retain long serving players)

**State number: **All States

simple robin Mar 27, 2024, 1:00 PM

#

PurpleFlame __Observation: __
Ray's place really not worth the time anymore .

WhietFlame Consequences:
We spent more than 110k bios and we got only a few hero related crates/items.

PurpleFlame Suggested Solution:
Please improve the chances of getting hero related items. It's really hard to upgrade the limitless heroes and the Ray's Place is not helping us much. It's not easy for a f2p to gather the amount of biocaps that we spend on ray's place.

WhietFlame State Number:
182 and for ALL

#

PurpleFlame __Observation: __
There are not enough level 9 mines for all of us.

WhietFlame Consequences:
We cannot gather on a regular basis because there aren't enough mines to support all of us,in our state. Many end up attacking each other for that reason.

PurpleFlame Suggested Solution:
Thank you for recognizing this issue and working to fix this soon.Please add more level 9 mines soon.. This way everyone will be able to gather mines.

WhietFlame State Number:
182 and for ALL

#

🌆 Feeding Frenzy 🌆

PurpleFlame __Observation: __
It's really hard to finish the levels in Feeding Frenzy, unless you buy the bundles.

WhietFlame Consequences:
We have quit playing the event because it's almost impossible to pass the event if you are a f2p. It's really difficult and frustrating.

PurpleFlame Suggested Solution:
Please make it easier to finish levels(for example give us more free cards to remove, shuffle the remaining cards and etc), or remove the event.

WhietFlame State Number:
182 and for ALL

bold osprey Mar 27, 2024, 3:47 PM

#

🔥Observation:🔥 Player sees a need for a button to heal 100% of troops at one time in Reservoir Raid and Capital Clash once a day.

🔥Consequence:🔥 Players right now are struggling against unbalanced teams in Reservoir Raid and Capital Clash.

🔥Suggested Solution:🔥 Create a button to heal 100% of all troops once a day for Reservoir Raid and Capital Clash. This will balance out matches within those events.

State number: All States

storm junco Mar 27, 2024, 5:58 PM

#

Observation: Brand new states are getting P5, Tempest arms , behemoth early (provided in screenshots)

Consequence: A little bit older states are lacking behind and are locked out of this behemoth and tempest arms.

Suggested Solution: add the behemoth and tempest arms to provided states

State number: 1250-1275

golden kraken Mar 27, 2024, 7:59 PM

#

Observation:
Lite mode is needed on almost every device (brand new phone still uses it). The game defaults to regular mode and then switches to light mode. Lite mode is really easy to accidentally turn off.

Consequence: wasted time messing with turning lite mode on, having glitches in critical moments when it should be the default.

Suggested solution: have lite mode be the default and hide the lite mode button in the settings.

State number
517

winged marsh Mar 27, 2024, 8:19 PM

#

Submitted on behalf of player N7

Second research slot seems to be implemented in all states, but only available to actually use in certain states. Which states it is available in is not known, but many states do not have it.

Consequence:
Making the second research available in all states would make it easier for players in newer states and the players who have not yet completed all research. Many researches take several days to finish, and a second research slot would definitely have a positive impact on the players as a whole. 

Suggestion:
Make the second research slot available to all players, in every state.

State: 
All states where second research slot isn't currently available. ```

bold osprey Mar 27, 2024, 9:23 PM

#

🔹Observation:🔹 Free to Play players are getting lost as they cannot possibly keep up with the paying players. In their eyes, they are being unevenly matched in certain events. Additionally free to play players are overwhelmed on purchases for resources.

🔹Consequence:🔹 Free to Play players are unfairly matched in places like Reservoir Raid, Capital Clash, and SvS. This makes them unhappy and frustrated. The events and purchases for resources that are needed for those events and other events are overwhelming to the Free to Play players,

🔹Suggested Solution:🔹 Create a special set of servers set aside for free to play players with less paying events which will in turn be less overwhelming for them. This would also create a second stream of income to State of Survival (players that don't ordinarily pay for purchases might do so in a small manner).

State number: All States

warm sedge Mar 27, 2024, 9:33 PM

#

🔹Observation:🔹

I have a question. When we register can we choose just one time? And get that time? When I register the game tells me to choose three times. And I have a fellow r4 telling me I can choose one time.

🔹Consequence:🔹
Different time zones unable to play

🔹Suggested Solution:🔹
Allow different times to open
State number: All States

elder sequoia Mar 27, 2024, 11:10 PM

#

Observation:
Its been ages since last time when purple and blue hero frags could be recycled, looking at them constantly building up in our backpacks is honestly frustrating

Consequence:
Those frags are a total waste, once you have your purple and blue heroes maxed (its possible to do while state is yet quite new) you're no longer able to make any use of them, that's really annoying

Suggested Solution:

Bring back those purple and blue hero frags into recycling center once and forever like we used to have regularly, we used to be able to get points in certain events by recycling those frags as they were available at exactly the same time when recyclation period was ongoing. Those who normally struggle to score well always appreciated this way as such frags are very easy to obtain
Eliminate those frags from both intel missions rewards and hero searches for everyone who has those heroes maxed, in newer/newest states as well once players there have maxed them

🟠Stop deleting and changing stuff that we used to always find useful and good to us, douple or tripple think before you make such decisions, consider players' preferences and experience above your careless decisions. Stop disrespecting players who your actions strongly have impact on, listen to us and don't treat our feedback as air🟠

State number:
492/All

bold osprey Mar 27, 2024, 11:51 PM

#

🔹Observation:🔹 Players think Reservoir Raid is a great event. It lets all players work together as a group to overcome their opponents. It forces them to strategize to be able to win.

🔹Consequence:🔹 Players are made to think and strategize their next moves. Its more than one building involved and alliances can form a strategy together (win or lose). This makes for a competitive situation for all players. There is more than one way to win in this event. This makes for a fun atmosphere, and yes you don't lose troops in the event.

🔹Suggested Solution:🔹 Do not change a thing in this event.

State number: All States

bold osprey Mar 28, 2024, 12:13 AM

#

🔹Observation:🔹 Alliance Throwdown is sorely in need of a revamp right now.

🔹Consequence:🔹 The event has become stagnant with same missions over and over again. What a player spends in resources to complete these missions is only returning 25% back to the player in rewards.

🔹Suggested Solution:🔹 Add more different missions in the event and rotate different missions each time the event takes place. Double the rewards given during the event to make it more attractive to players.

State number: All States

coarse quest Mar 28, 2024, 9:11 AM

#

Observation:
Tempest Arms auction is not working well for medium to high value items. Main problem is lack of buyers.

Consequence:
Reasonably priced Arms are not getting any action in the auction.

Suggested Solution:
Increase the amount of trade coins in the system. Give reasonable way to get them for free. There could be events providing trade coins as reward or you could gift coins to everyone (e.g. add it to version release gift).

State number
1138 and all other states in the same trade group. Probably same problem also in other trade groups.

#

Observation:
Some Red stat Tempest Arms are impossible to sell in auction because of too high minimum price.

Consequence:
Tempest Arms you don't need, can only be recycled. With reasonable initial price, they could be also sold.

Suggested Solution:
Decrease minimum prices of items having red stats. If you've arm with 2 red stats, minimum price of 5250 coins is way too high for almost all cases. Initial price of 1000 coins would make many of them sellable. Also non-enhanced arm with red skill is not easy to get sold with 800 coins, when you know you can get "almost red" easily with 200 coins or less + the enhanced Arm will be then way easier to sell, if you are not happy with the end result.

State number
1138 and all other states in the same trade group. Probably same problem also in other trade groups.

eager raptor Mar 28, 2024, 10:19 AM

#

Observation: 
Last update - glitches

Consequence: 
Avatars gone missing, main game page frozen, cannot collect or do anything.
Repaired game, deleted and reloaded - no good!
Many players with this issue!
SVS week!

Suggested Solution: 
Stop doing updates that only add more glitches, fix the damn game 
State number
133

stoic summit Mar 28, 2024, 10:21 AM

#

Observation:

When you block someone in game you can still see what they have written when state chat is in drop down mode to the bottom of the screen.

Consequence

You can still see the messages being sent by the blocked player so this doesn't stop seeing harrassing messages.

Suggested Solution:

Add different ways for everyone to get merits, for example crystals what can be gathered by players to obtain merits they need if they are not able to join towers, center or rallies.
Allow players to obtain merits from attacking settlements
To avoid spam of towers around Alliance duel buildings, take Alliance duel on different map just like RR is.

State number
All states

valid crypt Mar 30, 2024, 12:11 AM

#

Observation:

In new states, and even in older states, there is a major bot problem.
The excess of bots limits the actual amount of players put in the state before the next state opens, fill up alliances, scam players, are constantly in the way, and make players uncomfortable.
Bots also cause accidents, which can have real consequences. Just earlier today, when spam removing bots who were filling my alliance at insane rates, I accidentally transferred leadership to one and am now stuck at R4.
There has been absolutely nothing that has been done to solve this issue, and it is infuriating to the SOS community, both spenders and F2P players.
Many issues harm F2P players and benefit spenders, but this is one of the ones that is terrible for the entire community as a whole.

Consequence:

The excess of bots joining states limits the amount of players coming into the state due to filling it up faster. This causes states to be much less active, making more players quit and states die faster. This causes mergers to be needed, causing more drama and more people to leave.
Bots are also constantly in the way, filling up alliances and preventing people from joining good alliances as they are always full.
These bots also cause distrust of new players who are weaker and prevent them from getting much needed help.

Suggested Solution(s):

Add a CAPTCHA program for all people downloading the game and don’t allow anyone to download it until it is passed.
Add a “Report as bot” function to the game when you click on profiles in chat or otherwise.
Actually monitor behaviors of accounts frequently reported as bots and if frequently reported make them pass another CAPTCHA test or if necessary ban the account
Don’t count accounts ‘convicted’ as bots toward filling up the state

State number:
All

sullen badge Mar 30, 2024, 3:25 AM

#

Observation:
The ticket amount in lucky cards got halved with the new daily crate you can claim instead of the tickets from the daily missions

Consequence:
Player get less free tickets and low spender / F2P barely have a chance to get any valuable rewards unless they are lucky

Suggested solution:
To revert to previous version. Stop changing things that do not need to change. The event needed more free lucky cards not decreasing it.

Player: troublemaker6969

State:
ALL

icy nimbus Mar 30, 2024, 5:52 AM

#

Observation:
Chief xp is useless after hitting level 60, other than to recycle for resources. Chief xp earned for intel explorer missions is not converted into anything useful and is basically just lost.

Consequence:
Chief xp keeps getting earned/gained well after its use.

Suggested Solution:
Open up new levels of Chief levels so we can fill up more talents of existing trees. You can’t even max out the Econ tree if you put all of your talent points in it. Perhaps add a third talent tree that can be chosen after maxing out one of the last Talents in one of the trees.

Or let us donate xp items to other members.

State number
778

torpid shoal Mar 30, 2024, 12:15 PM

#

Observation:
Having daily tasks (dailies) on SvS (State versus State) Day creates complications for players.

Consequence:
This situation negatively impacts players, alliances, and the player base as a whole. SvS Day is a significant event that requires focused participation and coordination from players within an alliance. However, the presence of daily tasks adds unnecessary distractions and burdens, diverting attention and resources away from the main event. This can lead to decreased effectiveness in SvS battles, lower alliance performance, and diminished overall enjoyment of the event.

Suggested Solution:
To address this issue and ensure that SvS Day remains a smooth and enjoyable experience for all players involved, it's recommended to suspend daily tasks on SvS Day. By doing so, players can fully concentrate on participating in SvS battles without the added pressure of completing daily tasks simultaneously. This adjustment would streamline gameplay during SvS events, allowing alliances to perform at their best and enhancing overall player satisfaction.

State:
All

torpid shoal Mar 30, 2024, 1:54 PM

#

Observation:
The process of activating shields in the game is overly complicated and time-consuming, leading to players being vulnerable to attacks despite attempting to shield their settlements or headquarters.

Consequence:
The cumbersome process of activating shields results in players frequently being attacked before they can successfully shield their settlements or headquarters. This frustration can lead to player dissatisfaction, loss of resources, and decreased engagement with the game. Additionally, it may negatively impact alliances and the overall player experience by disrupting strategic planning and weakening defenses during critical moments.

Suggested Solution:
To address this issue and improve the player experience, simplifying the process of activating shields is necessary. One possible solution is to streamline the steps involved in activating shields by reducing the number of clicks required and eliminating unnecessary warnings or confirmations. For example, implementing a one-click shield activation feature directly accessible from the main interface of settlements or headquarters could significantly improve efficiency and reduce the likelihood of attacks occurring before shields are activated.

State :
All

normal ingot Mar 30, 2024, 2:20 PM

#

Observation:
Influencer Trap unlocks after plains

Consequence:
F2p players are pretty much unable to get hero gear early game

Suggested Solution:
Make it so Influencer trap can be opened at day 3 as it used to be (After state intel), and stop making f2p feel worthless
Also make it so you can open it every day not just on 2

State number
all new states

sacred hamlet Mar 30, 2024, 5:27 PM

#

Observation:
Today I used 300 SvS coins for 30 plasma polymers. But I'm pretty sure I didn't receive them. I could not collect all the evidence since I already got 38 polymers. And since there is no detailed logging of item tranfers it's very hard to collect convincing evidence.

Consequence:
Since there are numorous bugs in the game, and a lot of them are not traceble, every player gets less rewards then it should receive or looses troops or something else negative. This make look your company as an amateur club and makes people to distrust the company of the game and demotivates people to spend money on the game or even quit the game.

Suggested Solution:
Add a detailed logging of all the actions a player performs in the game, and make this logging visible to the player so he can use is to give proper feedback.
Besides that you should add unit- and integration-tests to your code with a very high % of coverage which all have to pass before you submit your code into the release branch.

State :
All

#

Observation:
The bug ticket system in the game is flawed. When trying to enter a ticket you simply don't get the proper options to enter it.
Have you ever tried to enter a ticket yourself?

Consequence:
People aren't bothered to enter tickets anymore (which shouldn't be neccesary if you tested your product properly). In time they simply leave the game.

Suggested Solution:
FIX YOUR TICKET SYSTEM !!!!

State :
All

edgy elbow Mar 30, 2024, 6:24 PM

#

Observation:
Player suggest adding stamina to the Migo store for purchase.

** Consequences:**
Player feels that having stamina as an option to buy in the Migo store would enhance their gaming experience.

Solution:
Implement the sale of stamina in the Migo store for players to purchase.

State:
The solution applies to all states.

flint aurora Mar 30, 2024, 7:14 PM

#

Observation:
Bing ‘em back event

** Consequences:**
Time consuming

Solution:
Better to allow 10 accounts to bind to you instead of 5

State:
All submitted for mandy06055

edgy elbow Mar 30, 2024, 8:50 PM

#

Observation: For the next collaboration, consider a Transformers collaboration!

Consequence: If we incorporate Transformers into our next collaboration, it could attract a wider audience and potentially increase engagement among fans of the franchise.

Suggested Solution: It would be awesome to see all our vehicles come together and form a Transformers behemoth robot using all our matches in one rally.

State number: Applies to all states.

toxic tangle Mar 30, 2024, 9:46 PM

#

Observation:
Quick heal

Consequence:
Keeping quick heal only till svs free stage ends is not enough.

Suggested Solution:
Keep quick heal after svs till start of new week after svs

State number
All states

#

Observation:
SvS prep stage points

Consequence:
There is no way to upgrade formation system in SVS prep stage and get points for it.

Suggested Solution:
Add formation system points to SVS prep stage

State number
All states

elder sequoia Mar 30, 2024, 11:16 PM

#

Observation:
200 stamina being max at its bar doesn't satisfy these days, this amount is way too little with the tasks we have to undertake daily. Its like trying to locate a new hero with only 4 capsules available to you, not enough and not satisfying at all

Consequence:
When doing fiends, intel or killing zombies around you you're often ending up not having enough stamina, especially if being a member of a big alliance where those things are pretty frequent

The 200 stamina that fills the bar gets used up too soon. You often have to wait for the stamina bar to fill a bit to be able to continue undertaking such tasks and then end up with being able to complete only 1 or max 2 sets of intel with maybe a tiny bunch of fiend rallies, otherwise if you're lucky you have to use bios which honestly aren't worth using here as they have much better uses. Its time consuming having to wait for bar to fill and available stamina gets used up way too quickly

Suggested Solution:
Change the max at stamina bar to 500 or 700 as these days 200 is too little and this doesn't last for long enough, even the 80 extra stamina supplied a few times per day doesn't provide much as its too easy to use with 200 being max to generate itself, especially with factor of 1 stamina being generated every 300 secs (5 mins). Also decrease the time it takes to generate a single stamina to 1 or 2 mins

State number:
492/All

rocky heath Mar 30, 2024, 11:38 PM

#

Feedback posted for Legatus✵Legionis

Observation: developers do not make match ups for events fair. Teams can be matched up with other teams that are on a higher level. As an example during doomsday a team was matched up with another that had all red gear, badges, helicopters, and vehicles that were much higher than what was available for the lower team.

Consequence: some teams have no possibility of winning events even if everyone was online and playing the entire time.

Suggested solution: make a better plan for how teams will be matched up for events. This way players can have fun while playing instead of having no chance.

State number: all

wide breach Mar 31, 2024, 3:02 AM

#

Observation: During the turtle story missions the rewards include PURPLE fragments. It is bad enough that the last bunch of events have had old skins for marches, but to have new hero events that are giving out purple fragments as an "alternate" to the turtle frag is an all new low.

Consequence: You are demotivating people from joining events. It is bad enough that rewards have been focused on old skins that have been around forever but purple frags are the biggest insult.

Suggested Solution: Look at rewards across the board and reassess the value of the items you are "rewarding" people and make the proper adjustments.

States: ALL

safe junco Mar 31, 2024, 6:55 AM

#

Observation: 
 [Events in general]

Consequence: 
[There is too much outdated features, bugs and a high dissatisfaction with how funplus is currently running state of survival]

Suggested Solution: 
[Please stop anything new and listen to your community]

State number
[All states… Those of us that are left:( ]```

boreal ice Mar 31, 2024, 7:12 AM

#

Observation:
attend and spend on events but never win anything Special Events (for example Sports emergency)

Consequence:
decreases the desire to participate and play by never winning

Suggested Solution:
equal winning percentage for all and not always for the usual

State number
All states

empty phoenix Mar 31, 2024, 1:16 PM

#

Observation: festival pass

Consequence: in order to finish the festival pass in sports emergency emergency emergency event you need to spend a lot that's a big slap to f2p low/mid spenders

Solution: not everyone can afford to spend a house on a event but don't take away the joy of participating in a event by making 110% a spenders only feature help the little ones too

States all

rain coral Mar 31, 2024, 2:59 PM

#

Observation: King of the Hill event is so bugged, unappealing with so little rewards. Whole gameplay is insulting inteligence of average human being.

Consequence: People are frustrated by this event and most of them hate it. They are still attending it because they don't want to let down their alliances.

Solution: Remove this annoying event and let us have Sunday off after CC/SVS.

States all

toxic tangle Mar 31, 2024, 11:25 PM

#

Observation:
SvS prep stage points

Consequence:
Way to upgrade and get points from tanks and from crafting TA is missing in SVS prep stage

Suggested Solution:
Add upgrade for tanks and crafting TA points to SVS prep

State number
All states

#

Observation:
Sports emergency treasure chest

Consequence:
Chest is not worth its price and hard work of players to get it as most of people get only 15 skin tickets.

Suggested Solution:
Make rewards from treasure chest better and worth its price for future events like this. Take this small amount of skin tickets away from this crate and exchange them for statues or something useful.

State number
All states

#

Observation:
Value slots

Consequence:
Players always got some leftover gold coins (slot tokens) what they cant use as lowest price of something in show is 400 and noone needs coins to be recycled to RSS crates.

Suggested Solution:
Allow us to keep our coins and move them to next value voucher event instead of recycling coins for RSS crates after event is done

State number
All states

toxic tangle Mar 31, 2024, 11:45 PM

#

Observation:
Alliance trading

Consequence:
A lot of players got full backpacks of things they cant use but alliance members could but theres no way to help them.

Suggested Solution:
Create alliance trading where players in alliance can trade with each other things they need.

State number
All states

wind kraken Apr 1, 2024, 2:20 AM

#

Observation:

In new states, and even in older states, there is a major bot problem.
The excess of bots limits the actual amount of players put in the state before the next state opens, fill up alliances, scam players, are constantly in the way, and make players uncomfortable.
Bots also cause accidents, which can have real consequences. Just earlier today, when spam removing bots who were filling my alliance at insane rates, I accidentally transferred leadership to one and am now stuck at R4.
There has been absolutely nothing that has been done to solve this issue, and it is infuriating to the SOS community, both spenders and F2P players.
Many issues harm F2P players and benefit spenders, but this is one of the ones that is terrible for the entire community as a whole.

Consequence:

The excess of bots joining states limits the amount of players coming into the state due to filling it up faster. This causes states to be much less active, making more players quit and states die faster. This causes mergers to be needed, causing more drama and more people to leave.
Bots are also constantly in the way, filling up alliances and preventing people from joining good alliances as they are always full.
These bots also cause distrust of new players who are weaker and prevent them from getting much needed help.

Suggested Solution(s):

Add a CAPTCHA program for all people downloading the game and don’t allow anyone to download it until it is passed.
Add a “Report as bot” function to the game when you click on profiles in chat or otherwise.
Actually monitor behaviors of accounts frequently reported as bots and if frequently reported make them pass another CAPTCHA test or if necessary ban the account
Don’t count accounts ‘convicted’ as bots toward filling up the state

State number:
All

untold raft Apr 1, 2024, 5:26 AM

#

✨ __Observation: __ ✨
Dino rally damage follows some stupid SoS "logic": Rallies with 1 additional joiner (all other joiners/lead are identical) do less total damage, which is then distributed to more players, giving everyone considerably worse results when they play together.
Antisocial solo attacks give the highest points.

✨ Consequences: ✨
This kills alliances - leads have to decide between good rankings or helping their teammates, and the more they help, the less they get. Joiners can get angry when more of their teammates join, because that lowers their own score. This is an antisocial feature!

✨ Suggested Solution: ✨
Simple solution: Replace this ill logic with normal scoring, similar to trap.
Don't allow drugs during working hours to prevent them from coming up with such stupid logic.

✨ State Number: ✨
584 and everyone else

sullen badge Apr 1, 2024, 7:37 AM

#

Observation:
There are no rewards in the new doomsday event

Consequences:
People ain't gonna play it for daily miniscule rewards.

Suggested Solutions:
They need to be improved dramatically

State:457
** 5 Upvotes & 1 downvote **
Player: su42

sullen badge Apr 1, 2024, 8:03 AM

#

Observation:
Shell shock event

Consequences:
Game keeps freezing when leveling up

Suggested Solutions:
Fix your damn Bugs & Lags

Player: blackbird..._
State: All affected

somber shoal Apr 1, 2024, 10:16 AM

#

Observation:

Mining tiles; Lime, coal, and Crystal mines, since the event is not a state event but an individual event linked to Migo it tends to be an "alliance v. alliance" issue.
The mines menu when you click in has the two indicators; a timer above said occupied mining slot, along with a name that is the same color as "unoccupied" mines.
Given the game does not consider mines that have no slots unoccupied as still not full, when you search for them it still pings those with other alliance's members holding slots.

Consequence:

Causes internal strife with little ways to fix with out causing a storm of drama. --Considering that since the attacks are not against a player you can hit them while under a bubble.

Suggested Solution:

Make the names of other alliances a different color than "unoccupied" ones.
Let it break bubbles when hitting the mine, treat the "mine protection" squad as a player entity, thus breaking the bubble.

State number
1109, but the issue is all states that happen to have access to mining events.

toxic tangle Apr 1, 2024, 10:20 AM

#

Posted for player Asesinoloco

Observation:
Shell Shock

Consequence:
There is no option to use keyboard on PC version of this game in this event and movement of the character now is terrible with the mouse what causes that not everyone can play this event

Suggested Solution:
Add WASD keyboard option to play Shell Shock

State number
All states

fervent perch Apr 1, 2024, 10:31 AM

#

Observation:
The new TNT event shell shock.
The event itself is so slow and laggy, Its WAY to difficult, you get WAY to little upgrade materials. 3 levels complete and it took forever + i barely got materials for upgrading.

Consequence:
Make no sense to do the event with these rewords. Its only 6 days event Its hard to upgrade with these rewords.

Suggested solution:

Update rewards of the event to worth the time
Give a crate to match the hero level
Give players upgrades done based on their turtle levels like with behemoth.
We want to be able to upgrade a single thing after EVERY level.

jaunty mica Apr 1, 2024, 1:17 PM

#

Observation: Shell shock is too hard

Consequence: Players keep losing,hard to defeat 3lv which causes big frustration because other part of event need 4 levels complete to claim rewards

Suggested Solution:

Decrease the difficulty and make bosses and other mobs at those levels easier to kill so that the levels wouldn't be this tough to pass, players wont have to face frustration and completing such task will be more likely to do so
Increase the amount of rewards earned after killing particular mobs, this will let the effort put in to pass a level more rewarding and worth time spent to pass that level
Include a chest like the one at behemoth trails so that we could obtain necessary materials in sufficient amounts for first few upgrades of the turtle increasing our chances of passing further levels, regardless how weak or strong

State number:
492/All

flint flume Apr 1, 2024, 1:46 PM

#

Observation:
Shell shock freezing/lag.

Consequences:
unable to complete

Suggested solutions:
Provide in game compensation to allow players to finish events related to this.

State number:
1134/all

gaunt elk Apr 1, 2024, 2:21 PM

#

Observation:

For a few weeks the game crashes almost daily and it overheats phones and tablets. (samsungS24 and iphone15ProMax)
Happens mostly when switching to wilderness or going into someone's HQ. Frame rate 30 or 60 doesn't matter. Nor do new or old graphic settings.
Game App Crashes are worse during reset time. Here it's even noticeable on a computer clients/blue-stacks due to extra lag and app hanging.

Consequences:

Overheating from phones will cause permanent damage to phones.
Crashes means unable to finish anything or be on time for rallies or timed events.
Annoyed players that will spend less because the game is costly when need to buy a new phone every month.

Suggested solution:

I think this one is clear, as the community has been telling you for the past 4 years. Fix your game, fix the bugs. And not just half.

State:

ALL

#🐞︱bug-reporting message

lavish bronze Apr 1, 2024, 3:12 PM

#

Observation:
We need State Merge. We are in State 370, specifically. But many 300 states are dead and could use a “glow up.” As we’re near the end of a big event, this would be an ideal time.

Consequences:
We’re losing players all the time, and we need to have a new purpose and reason to be excited about events.
We have no in-state competitions for Capital Clash.

Solution:
Merge the 300 states and anyone else who needs to be revitalized!
Give us back the desire to play again! Give us inspiration to buy your Turtles!

State Number 370

untold raft Apr 1, 2024, 6:09 PM

#

✨ Observation: ✨

There aren't enough high level Crystal and Lime mines (level 7-9).
At the same time there are many unneeded and unoccupied Coal mines.
Whoever designed this failed in math badly.

✨ Consequence: ✨

players lose rewards because they get either kicked from mines when they aren't online or have to farm much lower mines for less rewards.
players begin to hate each other because they have to fight each other for resources.
players quit because they don't feel welcome anymore in the game.

✨ Suggested Solution(s): ✨

triple the number of spots in all level 7-9 mines, or dynamically adapt it - as soon as 80% are filled, more spots open.
replace most Coal mines with Crystal mines
show occupied mining spots in a totally different color, instead of barely visible grey on brown.
add confirmation when a player is about to attack an occupied mining spot.

State: 584 and all others

bold osprey Apr 1, 2024, 8:03 PM

#

🔹Observation: In Shell Shock the event connected to the main TNMT event it states 4 attempts in picture.

🔹Consequence: Players are confused on why their attempts are not being included in the mission for the storyline.

🔹Suggested Solution: Change picture to say 4 successful attempts. This will stop the confusion to players.

🔹State number: All States

manic glacier Apr 1, 2024, 8:10 PM

#

Observation:

Since 1 year ago this game crashing almost daily and it overheats phones and tablets
(Samsung S9/Samsung A52s/iPhone XR or even higher)
Happens mostly when switching to wilderness or going into someone's HQ. Frame rate 30 or 60 doesn't matter. Nor do new or old graphic settings.
Game App Crashes are worse during reset time. Here it's even noticeable on a computer clients/blue-stacks due to extra lag and app hanging.

Consequences:

Overheating from phones will cause permanent damage to phones.
(Now My A52s Glue is gone because of this game keeps overheating)
Crashes means unable to finish anything or be on time for rallies or timed events. (Ex. Alliance Duels, Mining Mayhem, State Warfare, and King of the Hill)
Annoyed players that will spend less because the game is costly when need to buy a new phone every month.

Suggested solution:

I think this one is clear, as the community has been telling you for the past 4 years. Fix your game, fix the bugs, fix your laggy game. Not just half fix and keep adding paywall

FIX YOUR GAME IS #1 PRIORITY

State:
ALL

fleet sparrow Apr 1, 2024, 8:15 PM

#

posted on behalf of player

Observation
The summer event giving out HQ's that do not allow you to upgrade if you already have it - you can only gift it.

Consequence
Not all players can spend money on events like the summer game to get an HQ. This also puts people off spending during events if they can't use the items they win

Solution
The developers should allow the players to be able to update this HQ,

winged marsh Apr 1, 2024, 8:17 PM

#

Submitted on behalf of player

Some In game UI banners force view location change, like during Fortress Fight for example. 

Consequence:
Hurts players experiences and hurts strategic aspect of the game causing delay in intended action of player.

Suggested solution:
Allow players to disable pop up messages such as bunker rewards, Building occupation changes etc. Any in game banners like those during Fortress Fight which forces players UI to a different location on map, should be possible to disable. 

State;
Applies to all states.```

bold osprey Apr 1, 2024, 8:46 PM

#

🔹Observation: Players need help when it comes time to transfer to another state.

🔹Consequence: Players feel stuck and left behind when their friends leave for another state, but they cannot follow them due to not having enough transfer tickets.

🔹Suggested Solution: Give out free state transfer bundles to everyone during state transfer events. This will promote goodwill towards the players and in return the players will appreciate what the game means to them even more.

🔹State number: All States

noble epoch Apr 1, 2024, 9:43 PM

#

Observation: Shell Shock directions are unclear, and the event itself is too difficult for players to complete 4 times.

Consequence: Players become frustrated by the mini-game, and cease trying to complete the event.

Solution: Rewrite the instructions so that the players have a good understanding of the expectations of the game re: completions/achieving goals. Make the rewards commesurate to the event difficulty.

State: All

bold osprey Apr 2, 2024, 12:00 AM

#

🔹Observation: Player wishes we could convert the Frags like we can do the conversions for Service Badges in Hero Appointment. Convert blue to purple to gold like we do with the Tactical Guides to Command Manuals to Service Badges.

🔹Consequence: Player has too many of one color hero fragment.

🔹Suggested Solution: Place in place a system to convert from blue to purple to gold hero fragments for each hero. This would balance out the use of fragments where it would actually benefit the players to progress their heroes.

🔹State number: All States

manic glacier Apr 2, 2024, 12:05 AM

#

Observation: more paywall, players will angry

Consequence: More player quit because devs like a 🤡 didnt fix that Bugs and crashes

Suggested Solution: Completely remove all paywalls dont talk like a wall Developers and listen to players

State: All

drowsy owl Apr 2, 2024, 2:02 AM

#

Posting for player: .leotolstoy

Observation: 
[Placement of “Trucks” button is disrupting gameplay]

Consequence: 
[The screen is already cluttered with several buttons and having an additional button which isn’t used too frequently is inconvenient as it can be easily pressed by mistake]

Suggested Solution: 
[Revert the HUD UI back to how it was and add a drop down list to store additional buttons or change the placement of “Trucks” button]

State number
[All States]```

jaunty mica Apr 2, 2024, 7:09 AM

#

Observation: VIP - Red Dot.
every time i enter the game, a small, annoying red dot lights up, signaling that you can do something. but as can see in the video,there is nothing to do.

Consequence: thats ultra annoying thing which forces you to click to make it disappear.

Suggested Solution:

Create series of stickers that every player would be able to obtain regardless of their abilities, they could be available to obtain via easily accessible areas like last daily crate (just like last crate at POW) or 7th day at daily login
For the already existing stickers...make them also obtainable for players who didn't get to obtain them at lets say Showdown or weekly store (but not too expensive) where its optional to buy stuff and every player has access to stuff available there

State number:
492/All

bold osprey Apr 5, 2024, 11:48 PM

#

🔹Observation: Players are not dealing well with the TMNT events. Granted there were some zombies in some of the past episodes of TMNT's. But is this crossing the line? What's next? Tom and Jerry vs zombies event or Cinderella vs the evil stepmother and her zombie minions?

🔹Consequence: Players are concerned with the hype that surrounds the TMNT event and possibly others that could ruin the atmosphere of the game. Players are concerned with State of Survival heroes that are brought forth by the developers themselves. Not by non-original, copyrighted, and royalty attached heroes which cause other problems too.

🔹Suggested Solution: Developers should concentrate on developing more and better heroes themselves (as their intelligence has shown in successful past heroes) and not borrowing content which the players don't care about one way or another. The developers can create "their own heroes" with the same abilities as these TMNT heroes and call them what they want, and players will be happy. Stay in the mind set of State of Survival and Zombies!

🔹State number: All States

quiet pendant Apr 6, 2024, 12:20 AM

#

Observation: 
Players are unable to disable automatic Gathering without also disabling automatic troop training.

Consequence: 
Inability to remove automatic Gathering causes players to avoid using the feature, or disabling it when they go offline.

Suggested Solution:
Allow players to reset automatic Gathering and maintain automatic troop training.

State number
All states

#

Observation: 
There is currently not a Global leader board for  overall carrier power
Consequence: 
Players are unable to compare overall carrier strength

Suggested Solution: 
Add a new leader board for carrier strength.

State number
All states

untold raft Apr 6, 2024, 3:02 AM

#

✨ Observation: ✨

There aren't enough high level Crystal and Lime mines (level 7-9).
At the same time there are many unneeded and unoccupied Coal mines.
Whoever designed this failed in math badly.

✨ Consequence: ✨

players lose rewards because they get either kicked from mines when they aren't online or have to farm much lower mines for less rewards.
players begin to hate each other because they have to fight each other for resources.
players quit because they don't feel welcome anymore in the game.

✨ Suggested Solution(s): ✨

triple the number of spots in all level 7-9 mines, or dynamically adapt it - as soon as 80% are filled, more spots open.
replace most Coal mines with Crystal mines
show occupied mining spots in a totally different color, instead of barely visible grey on brown.
add confirmation when a player is about to attack an occupied mining spot.

State: 584 and all others

young hornet Apr 6, 2024, 9:28 AM

#

Observation: Lack of general resonating fragments in the exchange store, nor any bundles that have them.

Consequence: Players are unable to exchange fragments to upgrade older collaboration heroes.

Suggested Solution:
Add bundles containing General resonating fragments, and add them into the resonating hero exchange shop.

State number:
All states.

toxic halo Apr 6, 2024, 10:03 AM

#

Submitting on behalf of a player

Observation:
The word Taiwan is censored and there is no reason for it

Consequence:
You can't write the word Taiwan

Suggested Solution:
Uncensor the word Taiwan

State number
All states

Original post 19 🔼 2 🔽

void hollow Apr 6, 2024, 12:39 PM

#

Observation:
There is all the time the same Nanami sticker reward in PoW

Consequence:
Players have a lot of boxes which can't use because all Nanami stickers are already unlocked

Suggested Solution:
Make a way to change it for other stickers, or change stickers in rewards every PoW

State number
All states

elder sigil Apr 6, 2024, 1:37 PM

#

Observation:
The use of macros for event features such as Operation Festival Special Tasks creates an imbalanced environment for many players.

Consequence:
This results in some players completing time-sensitive leaderboard tasks and events in less time than is “humanly" possible, which promotes what some players view as cheating.

Solution:
Disallow the use of macros to initiate fast/frequent clicks in seconds, and take punitive measures against players who employ this method to affect ranking and promote a negative gameplay experience. Also, players that have been found using macros, hacks, cheats should have a consequence.

State:
All

grim prism Apr 6, 2024, 3:52 PM

#

Observation: Many players find it tedious to manually convert VIP points, resulting in frustration and potential loss of interest in engaging with VIP features.

Consequence: This manual process may deter players from fully utilizing VIP benefits, impacting their overall gaming experience and potentially diminishing player engagement.

Suggested Solution: Implement an automatic option for converting VIP points. This feature would streamline the process, making it more convenient for players to utilize their VIP benefits efficiently and encouraging greater engagement with VIP features.

State Number: All states

toxic tangle Apr 6, 2024, 9:10 PM

#

Observation:
Blissful bags keys

Consequence:
Players who buy keys or even if they get them from pass for free and cant use them as they dont have enough or have spare wants, none of them wishes for keys to end up recycled for rss crates or anything like that.

Suggested Solution:
Do not recycle keys, let players to keep them and use in next blissful bags event.

State number
All states

cosmic veldt Apr 7, 2024, 7:50 AM

#

Observation:
We cant complete bring em back tasks as feeding frenzy is closed.
.
Consequence:
We won't get the valuable returning veteran tokens

Suggested Solution:
Compensate or change the tasks

State number
All states

west dust Apr 7, 2024, 3:47 PM

#

Observation:
Doomsday Express Trucks roaming around the RR area. not only distracting people but also if someone accidentally tap on them, it'll kick the player out to let them attack the truck instead!
Consequence:
even few seconds wasting this way can change the victory of defeat of a whole clan spc if the player, is a leader or doing some important moves during RR
Suggested Solution:
Players don't want to see those Trucks during RR, plz kindly remove them from RR and such events
State number
All states

gusty cedar Apr 7, 2024, 5:26 PM

#

Observation: Going into the doomsday fight, the lag started almost immediately. Throughout the entire match, the game kept lagging. A quick restart didn’t fix the issue at all, and the lag consisted. Other members in my alliance were facing the same issues.

Consequence: the lag made our doomsday almost unplayable. Rallies couldn’t be set in time, struggling to send reinforcements when needed. This resulted in us losing the match when we could have potentially won as the score was very close.

Suggested solution: instead of releasing new events, fix the lag. Fix the servers so there isn’t a server overload to cause these issues for all platforms including the PC client. Not just for doomsday but fix it in general.

IGN: Bunny Sarah
State: 896

sullen vigil Apr 7, 2024, 8:24 PM

#

Observation - ALREADY HAVE ALL NANAMI STICKER

Consequence - getting bored of using the same stickers

Solution - gimmie cat stickers nnnnnnnoowwww pls

quick heart Apr 7, 2024, 8:44 PM

#

Observation: Way too many events occurring all at the same time, and several of them are irrelevant to a zombie apocalypse. It is difficult to participate in all the events for max reward potential without this feeling like a job instead of a game.

Consequence: It is overwhelming and caters the people who are willing to spend thousands or live in game.

Solution: Remember this is a game and slow down. Keep this a fun thing to do to escape real life.

untold raft Apr 7, 2024, 9:22 PM

#

✨ Observation: ✨

There aren't enough high level Crystal and Lime mines (level 7-9).
At the same time there are many unneeded and unoccupied Coal mines.
Whoever designed this failed in math badly.

✨ Consequence: ✨

players lose rewards because they get either kicked from mines when they aren't online or have to farm much lower mines for less rewards.
players begin to hate each other because they have to fight each other for resources.
players quit because they don't feel welcome anymore in the game.

✨ Suggested Solution(s): ✨

triple the number of spots in all level 7-9 mines, or dynamically adapt it - as soon as 80% are filled, more spots open.
replace most Coal mines with Crystal mines
show occupied mining spots in a totally different color, instead of barely visible grey on brown.
add confirmation when a player is about to attack an occupied mining spot.

State: 584 and all others

toxic tangle Apr 7, 2024, 10:00 PM

#

Observation:
MIGO store

Consequence:
In old states is MIGO store outdated and useless

Suggested Solution:
Make MIGO store up to age of state

State number
All states

#

Observation:
Mines

Consequence:
There is never enough mines and people keep fighting each other, attacking each other in chats and most of people cant even gather.

Suggested Solution:
Make mines to be just like alliance mine, rally as alliance and all can gather together. There will be no fights and there would be enough mines for all alliances if 1 alliance would need just 1 mine for all.

State number
All states

copper jewel Apr 7, 2024, 10:11 PM

#

Observation:
The amount of pay-to-participate events is skyrocketing like crazy. Not so long ago it was 1, maybe 2 events at the same time. Bearable. Right now... Well... Lucky Gashapon (no option to get coins for free, 1 per day doesn't count at all), MM, Bags (yeah, yeah, 3 keys per event will give us a "real" chance to get something useful), Treasure, Digging, even Frenzy (we all know that you can technically play for free, but come on, no comments needed... it's extremely hated for a reason). All at the same time.

Consequence:
People are getting more annoyed with each day. And they are leaving. Even rally leaders, tired of feeding the black hole of thousands of upgrades demanding another dollar. Those, who invested years and a good amount of money in this game. I'm seeing it unfolding right now in our state, and it will be very hard to undo all that damage.

Suggested Solution:
Add free options/chances for all those events to get at least something for f2p. And for the sake of your game, LOWER the number of events running every day. It's getting ridiculous and we're tired of constant chores.

State number
Each of those

trim robin Apr 8, 2024, 2:42 AM

#

Observation: 
 Auto gathering sends out the wrong heros for gathering. Example, Ghost was sent out to gather metal.

Consequence: 
We gather resources slower, and prevents us from growing bigger faster.

Suggested Solution: 
Fix it so that auto gather sends the right heros. Ex: Ghost for gas, Rusty for metal, etc

State number
517(all states that have access to VIP15)

fickle briar Apr 8, 2024, 3:11 AM

#

Observation: Shell Shock event was broken and unplayable for a large portion of the community and it was said Devs were working on a fix and it was to be resolved within 2 days. The event stayed unplayable, with many not able to even complete level 1, and has expired, robbing everyone of the otherwise P2P rewards and the inability to fully complete the Ninja Adventures event that requires Shell Shock Level Completions.

Consequences: Once again F2P/Medium spenders are robbed of rewards and the little crumbs given to us to try and progress in our games. Missing out on fragments, special currencies and event unlocks for reasons beyond our control is becoming a repeating issue and the community is starting to truly feel ignored and disregarded by the developers. Between March and April alone these bugs are getting worse and worse and it is the bigger portion of the player community that is suffering from it. No announcement or compensation was given for something the devs were reported numerous times and even acknowledged.

Suggestion: Compensation packs that give a portion of the currencies that everyone missed out on including the final 2 rewards of the now unfinishable Ninja Adventures rewards, and better attention and priority given to bugs that so harshly impact the communities events. Ignoring content that is unplayable is unacceptable and should not become normalized, the issues are only worsening and everyone is feeling more and more ignored. Feedback reporting, bug reporting, starting to feel pointless as it seems no matter how many times something is brought up the devs are showing us in action they just do not Care.

Additional suggestion for Discord:

Devs should start reacting to major feedback posts and bug reports on the server and more involved in their own game community.

States: All.

fossil glen Apr 8, 2024, 7:17 AM

#

Observation: Great work removing pearls from Supply Rush event ✅
Consequence: Players are SUPER UPSET, if you cannot understand already QuestionMark 5 chances for looting per person, requires 4 people to trigger the chests which are very poopy.
Suggestion: Bring back pearls as rewards for Supply Rush, bring back multiple chances for raiding the Supply Loot.
State: All

mystic sedge Apr 8, 2024, 7:42 AM

#

Observation:
[Supply Rush event with pitiful rewards of 20 bios, 5 min speedup & 1K tomatos. On top who need a crates with old resonating heroes, which worth ZERO now?]

Consequence:
[Negative. Cheap, cheap... very cheap. SOS becoming trash, trash events with trash quality]

Suggested Solution:
[1. Return pearls as rewards. 2. Change already crate's rewards, remove old resonating heroes and put completion potions at least & general resonating hero frags]

State number
[All]

jaunty mica Apr 8, 2024, 12:12 PM

#

Observation: around settlement its a guy who walk with sign " help & support" sometimes unfortunately click on him when I try be fast [ during attacks,rallys]

Consequence: it's annoying during fast events + its useless because we know where is support.

Suggested Solutions:

Disable the ‘Directly Enable’ option once a date and time have been set.
There should also be the ‘Opens in…’ timer under the Foot Clan Base to show the countdown before it opens, like Trap.
Allow R5/R4 to place an Alliance Marker on top of the Foot Clan Base.

State number:

All

edgy elbow Apr 9, 2024, 7:47 PM

#

Posting for: test before going live

🔹Observation: There is confusion regarding the recent announcement in the in-game mail about an event or change, particularly concerning the timing and the fate of unused value vouchers from before the system change.

🔹Consequence: This ambiguity affects players' ability to prepare effectively for the upcoming changes or events. Additionally, the uncertainty surrounding the fate of unused value vouchers raises concerns about potential waste and loss of resources.

🔹Suggested Solution: Provide clear and timely communication regarding announcements to avoid confusion and allow players to prepare adequately. Address the issue of unused value vouchers by either allowing them to be redeemed for comparable rewards or clarifying their status and potential future use. Consider implementing a recycling system for accumulated blue and purple hero fragments to address long-standing concerns and provide players with a means to manage their inventory effectively.

🔹State number: all states

bold osprey Apr 10, 2024, 2:04 AM

#

🔹Observation: Players on different servers are noticing their states population are fading away.

🔹Consequence: States are slowly dying out with 200 or less active players. If this keeps happening, a lot of states will be almost dead.

🔹Suggested Solution: Have a special tournament similar to SvS but with only 2 - 3 states battling against each other. All losing states have to merge with the winning state. This will raise the stakes on such an event. This will also solve the problem of having dead states.

🔹State number: All states

eager raptor Apr 10, 2024, 3:55 AM

#

Observation: 
 KOTH timeslots

Consequence: 
3 utc and 12 utc are good for Australians. But, we have to register “four” timeslots? 14utc, 16utc and 18utc we are asleep?

Suggested Solution: 
Either change timeslots to suit ALL timezones or KOTH is dead. Already the game plays with very little participation. We love KoTH but we refuse to set an alarm in the middle of Sunday night our Monday morning to play a game .
State number
133

manic glacier Apr 10, 2024, 5:12 AM

#

Observation
Bounty Blast and Side events are paywall

Consequences
Tons of players will angry because all paywalls and no alternative event

Suggested Solution
Remove Bounty Blast and Side events

State
All

grizzled mantle Apr 10, 2024, 10:14 AM

#

Observation
You've cluttered our screens with useless stuff even further. This is on screen at all times. Whats the first thing i think of when I'm in the wilderness? Peace flare maybe, a random relo? Maybe one of the gathering speedup options. You know what its not? Access to tempest arms

Consequence
Screen clutter mostly. You could have placed ALL the other annoying stuff under this one button, but nope. Its tempest arms.

Suggested solution
Leave tempest arms where it is. Get rid of this button. Get rid of the doomsday button. Get rid of the Koth button. Show you care a little about the experience of your players because you are making it worse daily

tropic jay Apr 10, 2024, 10:19 AM

#

Observation:
● SvS is basically just a "who has the biggest rally lead" event, nothing abt stragedy anymore, bc holding capital guarantees the win. Easy to do with the bigger whale.

Consequences:
● players are frustrated, because already with matchmaking done we know which side will win. Participant number drops, players/ partially whole alliances abandon SvS and just show up shortly for point rewards

Suggested Solution:
● raise the FF points, so its not just one player deciding about win or lose and stragedy becomes important again
● all FF together should give as much points as Capital, so that a state actually has a chance to win even without taking capital, when having better stragedy and holding 4 FF against 1 capital

State: 1001, but probably all bit older ones

fleet grove Apr 10, 2024, 11:51 AM

#

Observation: 
 Need more Stamina
I have been playing for nearly 4 years and never had this problem. We used to have a break between migo, to build up a surplus. I am reduced to doing 1 intel \ rally at a time with Travis, and still don't have enough. This is excessively time consuming and frustrating.

Consequence: 
We have migo - extra intel, story intel, troop drill. 3 x fiend rallies per day for plane parts, 5 x dreadbeast rallies for vehicle parts. Plasma Leakage intel. 3 crates a day plus recovery timer is not enough. 
The only option now is purchase with bio's which is expensive.

Suggested Solution: 
Increase number of stamina in crates. Buy from alliance store. Get from market place. Reduce bio cost.
Anything. Please please please give us more stamina.

State number
23

simple robin Apr 10, 2024, 12:15 PM

#

PurpleFlame __Observation: __
Pearls are being removed from Supply Rush and Bounty Blast rewards. Especially on events where you need to pay to unlock all the crates, the pearls should be incluced.

WhietFlame Consequences:
The pearls help the players get really useful items and since the pearls were removed, they lost interest in the events.

PurpleFlame Suggested Solution:
Please bring back the pearls as rewards in the events.

WhietFlame State Number:
ALL

nova copper Apr 10, 2024, 5:12 PM

#

Observation:
Ninja Turtle Mission are now awarding Completion Chips 1. These chips were not awarded when the missions were unlocked. Only players that have not done these story missions are able to get the completion chips now.

Consequence:
It is not fair for some players to get Completion Chips and others cannot get them only because they have done the missions in a timely manner. At this point only farm accounts and casual players are getting the Completion Chips and this not fair for the players that actually put in the time and work in this game.

Suggested Solution:
Compensate the completion chips for the players that have already completed the Ninja Stories! or at least unlock the stories again to be able to do the levels and get those chips. This is particularly important for states that get generation 7 soon

State number
All states

In-game Feedback Ticket number: 1282541

bold osprey Apr 10, 2024, 5:33 PM

#

🔹Observation: Alliance leaders are getting tired of people ending up in the wrong lanes in Alliance Showdown. Sometimes people don't read their messages and end up in the wrong lane.

🔹Consequence: People ending up in the wrong lanes during Showdown can affect whether an Alliance wins or loses overall event.

🔹Suggested Solution: Allow R4's or R5's the ability to move people into the "right" lanes before Alliance Showdown starts therefore giving each Alliance a fighting chance during the event.

🔹State number: All states

dusk jay Apr 10, 2024, 8:12 PM

#

Observation:

Moderation and Player Services - some members of the moderation team have, in recent weeks, displayed a lack of overall knowledge, social skills, “customer service" skills, and poor or irrelevant responses to players.
“Good" mods, ie ones which are accepted by the community and display good understanding and ability to integrate with players, are seen by the player community as unsupported.

Examples: mod posting a link as a response which wasn't even relevant to the concern because they weren't paying attention
Mod not knowing the difference in growth between a four year old state and a year old state
Mod not knowing that there were original versions of events
Mods calling players “Chief" instead of responding to them by their name in replies
Mods not understanding context, nuance, and sarcasm, or taking things too literally
Mods telling players they will try to talk to the devs

Consequence:

The players see the results of a prioritization of quantity over quality in terms of those being allowed to pass through moderator training, meaning there seems to be a focus on more mods not better mods. Morale drops further, reducing the view players have of the moderators further, thus also reducing the quality of the game and related environments. .

Solution:

More comprehensive training materials need to be made available for the training mods, more support available for the mods of all ranges, from experienced to new… I don't know, but something isn't working and it needs to change.

State:
All

elder sequoia Apr 10, 2024, 8:26 PM

#

Observation:
There are many Poles playing the game including myself, just like those of other countries. Polish language seems to have BP set at deafult which is seriously unfair. As seen when English is a language set there are commas displayed at BP, same as some other languages having dots there instead

Consequence:
Its not fair at all that Polish isn't included in those languages with either commas or dots at BP display. It causes a confusion for such player themself or their mates when they see their BP, cause those commas/dots make it much clearer to read rather than just seeing deafult series of numbers that you try to understand. This BP display is one of very few reasons for which I stay at English language setting since I was P5

Its unfair that many other players get to have their own languages set all the time with either commas or dots displayed at their BP and even Poles like myself cannot have that with our Polish. I feel discriminated here and often uncomfortable having to stay at English setting just for the sake of that thing with confusion. Seeing other players have what I cannot makes me deadly jealous honestly

Suggested Solution:
Include Polish as another of those languages with either commas or dots in its BP display, as well as any other languages that may be missing this display if there are any. Let players of all cultures feel treated equally under every aspect and take every language available at the game under the same consuderation not discluding anything at either of them by making it exceptional in any way

State number:
492/All

karmic wharf Apr 10, 2024, 10:17 PM

#

Observation:
Ninja turtle event; comics suppose to unlock secret pack!

Consequence:
The pack has been removed, without saying why or bringing something to replace.

#1186388629904441434 message

Suggested Solution:
Bring the secret pack back so it can be honoured for those who have unlocked all the comics!

State number
All

undone leaf Apr 11, 2024, 12:43 AM

#

Observation: group messages have an invisible character limit. This means when we are sending out longer group messages we are being met with "mail content too long" error message and having to cut out words and guess how much we need to cut. And of course this leads to frustration!

Concequence: a lot of alliance leaders are getting frustrated trying to send out important information to our alliances and sometimes this leads to words being cut out that are important for in game translation.

Solution: PLEASE PLEASE PLEASE FOR THE SAKE OF ALL R4/5 SANITY UPVOTE THIS! It is such a simple solution that could be easily implemented instead of adding random unhelpful features that nobody asked for. Just adding a character counter at the bottom would make it so much easier. I have created an example so you know what I mean.

true trellis Apr 11, 2024, 5:39 AM

#

Observation:

Pluton is rigged and impossible to complete. At specific hours it’s clear Pluton is being engaged with by only bots.

Consequence:

This further deteriorates players confidence in a fair event, and possibility of securing prizes.
Pluton is too hard or impossible to beat, luring players into a trance of trying to beat an enemy that was not designed to be beaten so that the end result is players buying crates and bundles to do so.
The items in the store are too costly and the amount of bullet coins needed makes most unattainable unless a player pays to beat Pluton or get the coins, and as stated in no.2, Pluton was designed to not be beaten.

Suggested Solution(s):

Adjust the Pluton difficulty level to beginner, intermediate and advanced levels, with the prizes scaling accordingly so that all players gain something from the event.
Stop using bots. It just looks bad. If they are due to activity issues, fix the underlying challenges causing players to not be active and create windows that designate “Pluton season” (Path Of Water and Survival Royale work like this).
Reduce the cost of store items.

State - All states

mystic sedge Apr 11, 2024, 5:59 AM

#

Observation:
[VIP 8 - 1 gold frag, VIP 9 - 2 gold frags, VIP 11 - 3 gold frags, VIP 12 - 6 gold frags, VIP 13 - SVIP 5 same 6 gold frags in daily free crate. Rest rewards is no need to mention since their worth is few rss crates or skin tickets in recycling. Are developers able to give explanation why we, 99% of players, not whales, need to go for VIP 13 - 15? For rss auto gathering, which nobody asked for?]

Consequence:
[Negative.]

Suggested Solutions:

To fix this ASAP

Player: troublemaker6969

tall ledge Apr 11, 2024, 7:02 PM

#

Observation: lately HQ skins introduced are ugly and players are seeing the lack of ideas regarding the Skins (HQ , March, Frames) which shows incapability of the design team, lack of interest.
Especially Migo skins are totally ugly.

Consequences: Players don't want to use them as their primary HQ skin. Which results in players lack of interest in events, which is further resulting in less activity of players in game. States are dying because players have lost interest in events, because they don't like the ugly skins.

Suggested solution: let players draw their favorite ideas about Skins and send them to the developers (or a contest) then they can selects 5-10 of them and these are voted on by the players and chosen as the best skin HQ for the next event?

Player: darkblack

State: 565

dense mirage Apr 11, 2024, 10:30 PM

#

Observation:
Alliances are choosing to not show up for alliance duel, after not electing to force a truce, and leaving their duel buildings up.

Consequence:
By doing this, the opponent alliance cannot get any merit points towards their migo badges or ranking.

Alliances end up losing all their coins and cannot declare war at all, in upcoming duels.

Suggested Solution:
Give merit points for occupation like in RR. For alliances who’s opponent doesn’t show up, they should be awarded with merits. Then also change how the coins work. Every alliance starts with the same amount of coins, and if you win, you get more added to your amount. If you lose, you shouldn’t lose your coins, they should just stay the same, so it gives that alliance a chance, hope even, that maybe they will stand a chance next time.

State number
All states

wanton peak Apr 11, 2024, 10:48 PM

#

𝐎𝐛𝐬𝐞𝐫𝐯𝐚𝐭𝐢𝐨𝐧: To remove feature which let settlements resources to get plundered during alliance duel event by opponent.

𝐂𝐨𝐧𝐬𝐞𝐪𝐮𝐞𝐧𝐜𝐞: many players who are not online during alliance duel or who forgot to use shield during Alliance duel looses completely everything when get plundered by opponent sometimes this also happens due to glitch

𝐒𝐮𝐠𝐠𝐞𝐬𝐭𝐞𝐝 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧: To make players settlement resource safe during Alliance duel and shouldn’t get plundered during battle

𝐒𝐭𝐚𝐭𝐞: 1

𝐈𝐆𝐍: Goldman

clever nacelle Apr 12, 2024, 2:08 AM

#

Observation:
New battle report for PvP no longer show tempest activation when viewing the battle replay

Consequence:
Hero skill activation, while needing to stay included, does not accurately represent tempest arm skill activation. Players cannot properly test, view, or distinguish how much tempest arm skills impact the battle outcome, nor can they view when those skills are activated through a battle.

Suggested Solution:
Display all skills activated at the correct time during all battle report replays.

State number
All States

solemn garnet Apr 12, 2024, 7:59 AM

#

Observation:
There is a significant challenge stemming from the relatively low number of active players within states, with many states barely reaching 200 active participants. Additionally, even among these active players, not all may prioritize or reach the required levels for the World event, commonly known as Migo. The Migo task, requiring 400 players within a state to unlock mining research, is contingent on high state population and active player interest. State populations often fall short of the required count, and even among active players, many find the threshold for unlocking research excessively high and not an immediate priority.
Consequence:
This situation creates a barrier to participation and completion of events within the game. The difficulty level of these events often results in players feeling discouraged or unable to complete them, despite their efforts. Moreover, players purchasing Migo exploration bundles feel their efforts go unrewarded as the state struggles to unlock further mining levels despite bundle purchases. This discourages pack purchases as players perceive little incentive to pursue a task that won't be unlocked without exceptional state activity.
Suggested Solution:
To address these challenges, it is recommended to adjust the difficulty level of events like Migo to ensure they are more accessible to a wider range of players. Making these events more attainable would enable all players to participate fully and complete the Migo tree each time it occurs. Additionally, readjust the mining levels and accommodate low-population states by lowering the threshold required to unlock higher-level mines. Adjusting the crystal amount per mining round as necessary can also help. Alternatively, base the unlocking criteria on the number of mines mined rather than the number of players. Implementing a cap on the number of mines spawned per day could streamline this process across all states without the need for individual adjustments.
States:all

manic glacier Apr 12, 2024, 10:00 AM

#

Observation:
Event Billboard button is misleading

Consequence:
It shows unnecessary event (Team-up Bundle) not event that wanted e.g Troop Drill or Lucky Gashapon or Value Slots+

Suggested Solution
Revert back when tap Event Billboard should be in Value Slots+ or Lucky Gashapon or Troop Drill not Team-Up Bundle

Additional Note: Russia and Belarus doesnt show Team-Up and showing correct event (2nd Video)

State:
All (non Russia player)

flint aurora Apr 12, 2024, 3:19 PM

#

Observation: Effortless progress is awesome, let's expand it

Consequence: Need more poly always

Suggested Solution: Add poly conversion to effortless progress

State number: All

toxic tangle Apr 12, 2024, 3:26 PM

#

Observation:
Lucky cards

Consequence:

Rewards in lucky cards are outdated and some useless like Rss crates or hero gear.
Theres only small variety of what to pick as main price in lucky cards.

Suggested Solution:

Remove rss crates and hero gear and add stamina crates instead.
Add to current main rewards Poly and Behemoth crates

State number
All states

#

Observation:
Behemoth trials

Consequence:
This event is very time consuming and boring with only little rewards which aren't great enough to make players touch this event.

Suggested Solution:

Add auto play button
Add crate drops for behemoth fragments while playing behemoth trials

State number
All states

sharp sundial Apr 12, 2024, 5:00 PM

#

Observation: Trap event has become too easy.

Consequence: It has become effortless with no challenge.

Solution: Adjust trap difficulty and rewards to keep up with the pace of player power advancement.

State Number: All states

fleet pond Apr 12, 2024, 7:22 PM

#

Observation :
Group messages do not work after the afternoon update
The only word that can be sent is "Test" no other word or words can be sent! State Number: 1221

chilly crystal Apr 12, 2024, 7:54 PM

#

Posting for player -Jager-

Observation: Timing to get stamina is only 7hr, and sometimes we are busy to collect it. We are adult that has life to do.

Consequence: When we skip 7hr without open game, we will losing a chance to get stamina then we will have less stamina to do a lot of Intel and infected fiends, and dread beast rally.

Solution: Give us ability to auto collect stamina. Either from vip levels, or makes the new features to collect stamina. It will help us a lot.

State Number: All states

chilly crystal Apr 12, 2024, 9:00 PM

#

Posting for player -rena-

Observation: Broadcasting office building is so sensitive. If we click the plane icon it is understandable that we will open community page. But clicking the building itself will open the community page too.

Consequence: Several time missclick and open community. I try to hide but I can't, try to put a building in the corner but sometimes I still missclick it.

Solution: I want to hide the building but there is no option to do that, give option to hide the building, or only open community when we click the airplane icon, not by clicking the building.

State Number: All states

stoic summit Apr 12, 2024, 9:45 PM

#

Feedback on behalf of Julie...

Observation:

Due to many rallies needed during SvS, enlistment fills up fast and duty rate is slow.

Consequence

Due to slow duty rate,it can take weeks to clear and get all troops back. These troops are needed for other events.

Suggested Solution:

Fix the rewards, increase them for people ranked below top 10
Add lethality and health buff to the rewards like 1 each for top 20

State number
All states

#

Observation:
Quick heal

Consequence:
Quick heal is always removed when svs ends and players are left with full hospitals and long slow healing in their settlements.

Suggested Solution:
Keep the quick healing tap for couple more days after svs

State number
All states

sullen badge Apr 14, 2024, 6:33 PM

#

Observation:
Way to many events

Consequences:
Players are burned out

Suggested Solutions:

Slow down event release
Keep rain of riches and ** NO TOUCHY TOUCHY ** for this one!

** Upvotes 15 & downvote 2 **

Player: shinki0000

elder sequoia Apr 14, 2024, 7:04 PM

#

Observation:

At KotH store some things are irrelevant, neither stuff with skins is helpful there. There are materials like hero gear materials or hero appointment materials that can be obtained in better amounts from other sources:
∆ Hero gear materials are better from trap
∆ Hero appointment materials are better either at Duels or daily rewards from dreadbeasts
At the section with skins hardly any of those skins can be obtainable by anyone. Some of them cost too much and it seems impossible to ever obtain sufficient amounts of coins for them, for other ones you have to play many matches to at least be lucky enough to purchase them (I so far have only bought myself purple and golden frame, didn't even get any close to the cheaper HQ skin or at least march skins afterwards tho I play every KotH match at my alliance)

Consequence:
People trying to purchase stuff there aren't really getting all they'd need, for example in comparison to RR store where there are more updated materials available and players can grow much easier with better satisfaction by stuff purchased there

Suggested Solution:

Update materials at KotH store based on state's age and players' needs in that particular state, leaving behemoth materials, golden frags and speedups untouched
Decrease the costs of skins, most of them have crazy prices that at least most if not all players find hard to purchase them based on the coins they obtain from certain matches and/or betting actions. Make the prices much fairer and relevant like other stores do

State number:
492/All

stray sedge Apr 14, 2024, 8:02 PM

#

Observation:
Help&Support tickets need always screenshot to be sent.

Consequence: Many don't do ticket because not all bugs can be screenshotted.

Suggested Solution(s):

Allow a 1:1 conversion of all skin tickets to pearls.
Stop giving players Skin Tickets as compensation and replace the compensation with pearls.
Alternatively, refresh the skin store with desirable HQ skins, march skins, frames, and change the “decorations” tab to “statues”.

State - All states

rocky heath Apr 16, 2024, 11:59 PM

#

Feedback posted for ♡Becca Rip FD♡

Observation: they have included snow in as weather throughout the game, but I have not included any other weather options.

consequence: this is supposed to be a game based off of surviving a zombie invasion and there wouldn’t always be sunshine or snow

Suggested solution: add things like rain and thunderstorms. Possibly even other events like that. It could add to different events or even and another problem in.

State: ALL

shy relic Apr 17, 2024, 7:25 AM

#

Observation: 1253 requires a state merge! Consequences: if we all leave Devs wont have that much of money. Solution : Do it!

jaunty mica Apr 17, 2024, 9:02 AM

#

Observation: Doomsday Express - has poor small rewards

Consequence: takes away this desire from playing if we are to win prizes of a very low quantity even in the "S" class of the truck

Suggested Solution:

Make it the way that the alliance which makes their choice as a first alliance gets to be the winner here, regardless how many coins either alliance has, coins aren't supposed to have impact on either alliance's choice but rather series of ranks that this particular alliance is likely to stay in regardless of facing a win or loss
Don't let the top alliance who is already a no.1 to choose any other alliance in top 10 (We were once chosen by FBI that are at the top there when we were no.3 and now we've been chosen by them again when we are no.5, they've been no.1 since the end of migo's stage 1) since they are already at their best possible rank and its unfair if such alliance tries have a bad impact on alliances that are at worse ranks, making their ranks even worse at the end of AD knowing they'll stay as no.1 alliance there. They chose us with 1400utc both of those times, this time doesn't suit most of our members, we try to range our times varrying between 1600-2200utc as most of us are Europeans

State number:
492/All

trim robin Apr 17, 2024, 1:21 PM

#

Observation: 
 When you are training troops, no matter what tier, it always shows that tier 1 is training

Consequence: 
It makes it look ugly and you might get confunsed why t1's are there training, but not your t12's instead.

Suggested Solution: 
Make it so that when you train t12, it shows t12's training. Same with all the other tiers.

State number
517/All

slate lion Apr 17, 2024, 1:46 PM

#

Observation: 
 [Being able to rally fiends during trap]

Consequence: 
[It bamboozles people into joining the fiend rally instead of trap rallies]

Suggested Solution: 
[Not allow fiend rallies whilst trap is ongoing]

State number
[All states]```

wintry comet Apr 17, 2024, 2:12 PM

#

Observation:
Declaration of war in the Alliance Duel event, a control center without towers has been built. Will there be a battle between the alliances?

Consequence: loss of points for the players if the system automatically counts the victory

Suggested Solution: do not allow participation in the event without following the rules

State number
322

Screenshot_2024-04-17-18-30-13-574_com.kingsgroup.sos.jpg

brave perch Apr 17, 2024, 4:01 PM

#

Observation: not enough crystal mines with higher level

Consequence: only few SAME people sittin in lvl9 crystal mines all the time

Suggested Solution: Give 24hr cooldown to re-enter the same mine if you withdraw the march or complete 24hr of gathering

State number
308

flint aurora Apr 17, 2024, 4:23 PM

#

posted on behalf of Just an F2P/whysoserious8174
Observation:
Ninja Adventures, Truth Out chapter – people in countries that cannot purchase TMNT packs due to restrictions, cannot complete the task to use 10 Lucky Gacha Coins

Consequence:
Cannot obtain the rewards

Suggested Solution:
Add Gacha Coins to the TMNT event store so that players can obtain the coins

State number
All

winged marsh Apr 17, 2024, 6:38 PM

#

Submitting on behalf of player future tomorrow

As the game progress, we get more and more heroes. Many heroes are seldom if ever used. Adding a 7th march is needed. 

Consequence:
Adding a 7th march will utilize more heroes and allow players to further extend their gameplay.

Suggestion:
Add a 7th march.

State:
All states with more than 18 heroes. ```

halcyon sparrow Apr 17, 2024, 7:58 PM

#

Observation: Future Tycoon upgrade requirements are insane. From a level 1 to 2 is 250, but from 2 to 3 is 1.5k. From just this low upgrade, future upgrades will be a huge jump. The moment you run out of dice, you’re pretty much sitting ducks waiting to be raided of all the cash and all the dice you spent is gone. From having enough to make an upgrade, 1 second later, I was raided without any chance to do so. In an hour, it will be all gone.

Consequences: Loses interest in the event

Suggested Solution:

Please include these states, which are not being included (specifically the oldest ones), which need an urgent merger to not continue losing players.

State number
150

devout thunder Apr 18, 2024, 3:54 PM

#

Observation:
The state 1150 will merge with the state 1141. This would be an unfair merge since the power is not equal. The power gap is just to much so that the people of 1150 have the fear to be stepped on for resources and no possibility to protect each other.

Consequence:
This will lead to many people of 1150 quitting the game as soon as the merge will happen.

Solution:
Merge states of equal power so that it will be more balanced. This way player can get used to each other and in worst case be able to protect each others.

State number:
1150

stoic seal Apr 18, 2024, 4:22 PM

#

OBSERVATION:
Enlistment from Alliance Duel won't allow accecpt

CONSEQUENCE:
WE can not return our troops.

SUGGESTIONS:
fix button so we can get our troops out

STATE 429
ign ... twos two, scentsy, Olga, butcher, Alex, and many more, our entire alliance who were attacked.

unkempt bear Apr 18, 2024, 4:55 PM

#

OBSERVATION: Future Tycoon - WTF. Play all at once or all is gone if someone else plays in your group?!

Consequence: Won't touch it and no one should.

Suggestion: .....

devout thunder Apr 18, 2024, 5:27 PM

#

Observation:
State 1142 will merge with 1140 which isn’t to good because both states aren’t to active and so this merge won’t help much since both states are about to die. So the problem is that the state will still die even after the merge.

Consequences:
People will have to transfer to be able to play in an active state again with active player.

Solution:
Add a 3rd state to the merge so that more player will merge together in one state. This increases the chance of an more active state with more active people again.

State:
1142

fluid palm Apr 18, 2024, 5:31 PM

#

Observation:

Old states like #262 and other old states are not being called for a state merger. It is frustrating to see how our states are dying while you merge new states that, surely, have much more activity. We don't know what is making you see our states as states with activity, but we can assure you that you are completely wrong and you are harming the game of many people.

Consequence:

People completely lose interest and are abandoning the game one after another making these states, if possible, even more dead.

Suggested Solution:

Please include these states, which are not being included (specifically the oldest ones), which need an urgent merger to not continue losing players.

State number
262

winged marsh Apr 18, 2024, 6:43 PM

#

Submitted on behalf of player future tomorrow

The game is not keeping up with the high stamina consumption of events. The amount of heroes grows fast in game and gen 1-4 heroes could use Travis' stamina cost reduction.

Consequence:
Extending Travis' stamina cost reduction to some of the characters in gen 1 through 4 would make it easier for players to use the stamina they get in game and thus be able to do more of the Daily tasks needing stamina to be completed.

Suggestion:
Extend Travis' stamina cost reduction to some of the characters in gen 1 through 5.

State:
All states.```

shadow plinth Apr 18, 2024, 9:41 PM

#

Observation:
As players, we understand the company's rights outlined in Article 11 of the Terms of Service regarding Virtual Items, which allow for the management, regulation, control, modification, or elimination of these items at any time without prior notice.

Consequences:
However, the lack of advance notification regarding changes to Virtual Items in some cases disrupts our gameplay experience. This can lead to frustration and dissatisfaction among players, impacting our overall enjoyment of the game.

Suggested Solution:
While we acknowledge the company's discretion in this matter, we respectfully request that consideration be given to providing advance notice of any changes to Virtual Items. This would enhance transparency and allow players to adjust their strategies accordingly, fostering a more positive relationship between players and developers. Additionally, clear communication about upcoming changes will help maintain trust and engagement within the gaming community.

manic glacier Apr 19, 2024, 12:18 AM

#

Observation
Mystery Mania appear out of nowhere

Consequence:
F2P feel unhappy and prefer ignore this event

Suggested Solution
Add Mystery Mania pass like in Astrowheel, Blissful Keys, and Bargain Bash or more player will leaving this game

Developers never learn how to respect F2P players to keep this game little alive

State:
All

#

Observation
Journey of Surprise appear out of nowhere

Consequence:
F2P feel unhappy and prefer ignore this event

Suggested Solution
Add Journey of Surpriese pass like in Astrowheel, Blissful Keys, and Bargain Bash or more player will leaving this game

Developers never learn how to respect F2P players to keep this game little alive

State:
All

formal perch Apr 19, 2024, 3:15 AM

#

Feedback/Suggestions Instructions:

You may submit feedback in the following ways:
Option A
• click avatar
• click settings
• click help and support
• click “game suggestions” tab (note this is an automated collection only report)
• enter in your suggestion / feedback attaching screenshots if required
Option B
• upload your feedback in #📋︱feedback-reporting following the requested format to allow the community to vote on your post and see the communities feeling on it.

You will be required to post in the following format

attention Any submissions not following the format, not including the required info or breaking any server rules will be removed.

• Include (1) piece of feedback per post. If you have feedback on multiple topics, please make multiple posts.

• Sending in multiple submissions for the same feedback will be removed.

• If someone else has posted similar feedback, you do not need to make an additional report please just react on the similar post so we can get an accurate 'headcount' of those supporting each piece of feedback.

Copy & paste this template:

#

Observation: 
 [this is the issue / topic or event you are considering in this feedback]

Consequence: 
[How does it impact you, your alliance or the player base - negative or positive]

Suggested Solution: 
[If needed, what change could lead to a positive outcome]

State number
[fill in your state number here]```

formal perch Apr 19, 2024, 3:15 AM

#

formal perch **Feedback/Suggestions Instructions:** **You may submit feedback in the follow...

formal perch Apr 19, 2024, 3:15 AM

#

formal perch ``` Observation: [this is the issue / topic or event you are considering in th...

fervent lintel Apr 19, 2024, 7:52 AM

#

Observation:
Recommended price to sell Tempest Arms

Consequence:
It is almost impossible for you to sell a tempest with these high values just because it has red stats, thus hindering the sale and purchase of tempests.

Suggested Solution:
Remove the price limit, let the seller decide the value of the product.

State number:
429

brazen carbon Apr 19, 2024, 9:40 AM

#

PurpleFlame Observation:
1231-1242 transfer bracket is going to skip the transfer event for an unknown reason after MIGO. In summary, the states not belonging to this bracket will do the third transfer event before we do the second.

PurpleFlame Consequence: States close to us but not belonging to our bracket will have two more transfer events than us, it will create a very large imbalance and people could leave the game.

PurpleFlame Suggested Solution:
Let us do the transfer event to prevent states from dying.

State Number:
1241

empty phoenix Apr 19, 2024, 6:53 PM

#

Observation: RR registration

Consequence: many times it has happened that players are being left out or participation time has changed because someone by mistake altered it

Solution: have a log to see who has done what so we know what went wrong

States All

foggy marten Apr 19, 2024, 6:59 PM

#

⁠**FOLLOW HERE**
#📋︱feedback-reporting message

From Today April 19 2024
Becca’s Roadmap | Issue 17: This Week’s Highlights
Feedback 3: Why don’t I have enough Stamina available?
Recommendation received.
Development Progress: We are aware of how important Stamina is to our Chiefs. If you require more Stamina, you can obtain it from our standard Bundles.
Currently, we still don’t have a plan to add Stamina as a Rewards in our regular events.

Thank you, as always, to each one of our Chiefs for your passion and invaluable feedback. We will continue to spare no efforts in ensuring that each update delivers an optimal gaming experience. In the next update, we will look forward to chatting with you again. Keep in touch!

—Your loyal companion, Becca

Why not just activate this ? Been asking for it for 2 years....

Observation:
Been asking for this buff / research for almost 2 years

Consequence:
Never enough stamina

Suggested Solution:
Add the ability to increase this as a research task or buff. See previous posts that goes back to June 2022

State number
121

Guess 2 years worth of reporting is for nothing.....why listen to your consumers....right. follow the history. If you need the monthly reports let me know

toxic tangle Apr 19, 2024, 8:32 PM

#

Observation:
Astro wheel

Consequence:
Rewards in astro wheel are not worth its price and its very frustrating if players keep on getting EXP, Search maps or Rss crates instead of any useful rewards no matter how many spins they do.

Suggested Solution:
Remove EXP, Search maps and Rss crates and add pearls into wheel instead of it. It is always better to get pearls and buy something we actually want than having things what collect dust in our backpacks.

State number
All states

toxic tangle Apr 19, 2024, 8:58 PM

#

Observation:
Future Tycoon

Consequence:
It is very hard to play this event and get stage rewards and mostly when people keep on being robbed by bigger spenders what is frustrating. Players are not able to play properly as there is no proper way to obtain cubes for free besides Rain of riches what may and may not give cubes at all as it is all about luck. With little amount of cubes and money lose from getting robbed, players got no chance to move from place at all and enjoy this even.

Suggested Solution:

Add more free cubes for players.
Remove robbing or at least reduce amount of money they take, make it fair.
Take down price of building upgrades, make it cheaper so everyone can play and have fun, enjoy this event.

State number
All states

rocky heath Apr 19, 2024, 9:31 PM

#

Repost for S517 An.

-----Observation-----
Diamonds purchared through SOS's official publisher in Vietnam (Funtap) can't be used in "Diamond Deposit Plan" event (even i top-up in the time requirement of the event). Only diamonds purchared directly from in-app purchare count and can be used for that specific event.

Screenshots description:
(1) My top-up through Funtap payment method (45.500 diamonds ~450$)
(2) My top-up through direct in-app purchare (100 diamonds ~1$)
(3) Event count meter: 100 diamonds

-----Consequence-----
I just watse 451$ without any incentives compared to other users who buy directly in-game. It's feel like i'm being scam because there are litterally no description about the payment method that count toward the event.

-----Suggested Solution-----
Make all diamonds purchared during the time can be apply to the event (both in-app purchare and purchare made via official publisher). And make it quick because i already reported this in-game yesterday, the supporter marked the report as solved and i haven't see anything different. If this problem solved after the event already ended, i want at least 590 Lucky Dices as compensation for me because that is what i'm suppose to get when i top-up this much in 1 single purchare.

-----State number-----
517

16🔼 2🔽

elder sequoia Apr 19, 2024, 10:10 PM

#

Observation:
The tougher behemoth challenges at intel are impossible to complete and progress through properly. They show up as 100-13% as reduced level of difficulty since ever and don't continue reducing like they're supposed to, which is embarrasing

Consequence:
This difficulty isn't really reduced the way its shown or as supposed to be, 13/100 means very easy to pass and this honestly isn't that easy. For most players upgrading behemoths isn't that easy and sometimes can take longer than expected as they're limited to the sources they can get their frags from, challenges at intel are one of very few good ways to obtain their frags for free especially since this has a daily refresh, when you're not going to beat a level its not satisfying at all, waiting for a moment where you may be able to beat 1-2 levels is very annoying and frustrates, leaving partially undone challenge behind is like not fully completing a TD task or not getting all crates at SvS prep stage. Neither using well upgraded heroes instead of regular or upgrading your monkey/dino gives much here

Suggested Solution:

Continue reducing the difficulty as the time passes, stop sticking to this 13% which many players are already sick of. If you get to beat a level the next one from daily availability should be easier to use up all 3 the same day
Compensate all players who face this difficulty with rewards from all levels they're supposed to have already passed at this stage
Reduce the difficulty in such way that even players with weaker behemoths get to beat the same levels as those who have them stronger, its disrespectful to have to be stuck at something because you're weaker

State number:
492/All

chilly crystal Apr 19, 2024, 11:49 PM

#

Observation: Migo megaphone need to be turned off

Consequence: It's spam, some people did announcement for something unimportant using small accounts. After blocking them, sometimes there will be another account that will spam.

Suggested solution: Turn off megaphone feature

State: all state

zinc glen Apr 20, 2024, 1:52 AM

#

———————————————————————————

Observation:
The low capacity of the blast shelter building makes it become ineffective in its purpose as a state progresses.

Consequence:
Reduces impact factor towards player quality of life.

Suggested Solution:
Increase the capacity of the blast shelter to a million, at bare minimum.

State Number:
652

———————————————————————————

#

———————————————————————————

Observation:
The Lucky Gashapon event provides poor, un-useful rewards in the form of chief xp and hero combat manuals.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Substitute those items for ones that are more conducive to player growth, including and not limiting to collab-specific materials that can help one progress further.

State Number:
481

———————————————————————————

#

———————————————————————————

Observation:
Small sized alliances (under 15 members) are unable to participate in the Alliance Throwdown event and subsequently are not able to earn the event-specific points in Migo.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Allow small alliances under 15 to be able to participate in the event / be able to satisfy said Migo requirement. If not being able to is linked to a failure to match via the cross-state alliance ranking, perhaps that section could be removed and the focus instead shifted on the inter-alliance solo ranking among the 15.

State Number:
539

———————————————————————————

fossil glen Apr 20, 2024, 4:25 AM

#

Observation:
The recent developer feedback states that the stamina issue recommendation has been "received" and the solution was to look for standard bundles ?

Consequence:
I really do not want to buy bundles just to complete dailies (intels, explorers, fiends, dreadbeasts). I completely understand that dailies CAN be skipped but they are dailies for a reason right ? I really love my rewards for daily tasks.

Suggestion:
Please increase the stamina drops from 80 to 100, every 8 hours. That's going to be sufficient enough for 5 fiends, 1 beast, all intel missions. I don't think that is too much to ask, or is it ? 😇

shadow plinth Apr 20, 2024, 4:52 AM

#

Observation:
Players have expressed a desire for live updates of damage ranks and damage points during trap events, enabling them to monitor their progress and know when they have reached the maximum point threshold.

Consequences:
The current system, which only displays the top 10 rankings or the rest of the alliance at the end of the event, leaves players in the dark about their current standing and progress during the trap event.

Solution:
Developers should implement live updates of damage ranks and damage points during trap events, providing players with real-time feedback on their performance and progress. Instead of only displaying the top 10 rankings or the rest of the alliance at the end of the event, the system should offer a comprehensive leaderboard that shows the rankings and points of all participating players throughout the event.

State: 363

grizzled mantle Apr 20, 2024, 6:55 AM

#

Observation
Trading cards are not available via any means except money. You have a shortcut to a feature that 90% of the player base can't use or otherwise finds useless

Consequence
People are disadvantaged if the cards provide a benefit. People are disenfranchised with the game when they cannot participate in things and we as a whole view the company as greedy in an unethical manner

Suggested solution
Delete the cards altogether or make it inclusive for everyone. I'd prefer deletion though.

State
Any state that has this stupid feature

undone lynx Apr 20, 2024, 11:30 AM

#

Observation:  
In the Reservoir Raid event, after the legions have been matched with an opponent, they can find out next information about their opponent via the Reservoir Raid interface: Legion number, Raid score and number of participants. But more details, such as the name of the opponent's alliance, will be displayed once the battle is underway.

Consequence: 
Players don't know which alliance they will fight, so they can't fully develop a plan for the event. 

Suggested Solution: 
Please make it possible to see which alliance players will face before the battle starts.

State numbe:
All

wide breach Apr 20, 2024, 12:44 PM

#

Observation: once someone has done the work to upgrade some buildings in Future Tycoon, when the new stage starts the requirements get more difficult to get any decent ranking unless you spend thousands.

Consequences: players who chose to go hard in the first stage will stop playing the event because it is impossible to save the bills for the next upgrade because they get stolen before you can collect $42k bills.

Suggestion solution: Go back to Fortune Tycoon version 1 when the number of laps completed were counted towards ranking and not an artificially inflated requirement of upgrading buildings at cost prohibitive fees.

States: All

jaunty mica Apr 20, 2024, 4:39 PM

#

Observation: Lucky Lottery - we miss potions for Gen +13 in olders state. it would be nice to see it in this event since other things are already there. There are more and more heroes and the opportunities to obtain potions are insufficient to meet the needs of players

Consequence: an event that has most of the basic items does not have potions for limitless heroes. which is also a basic thing nowadays /players are frustrated because it is easy to clear out all the shops that have potions but Lucky lottery will always have them So this is a great opportunity for players to be able to get it in the quantities they need

Suggested Solutions: add at least 100 potions to lucky lottery.appropriate to the age of the state. younger states potions for 7-12 gen and for older states 13+ potions

golden kraken Apr 20, 2024, 6:06 PM

#

Observation:
The shout function in MIGO is only for spam abuse and serves no other purpose.

Consequence:
Constant spam is annoying, and affects gameplay (can't click on top while banner is constantly running).

Suggested Solution:
Remove the shout function (state broadcast) in MIGO or make it cost 1 million biocaps. If someone has something that important to say, I want to hear it.

State number
517

elder sequoia Apr 20, 2024, 7:27 PM

#

Observation:
Showdown store still isn't organised its supposed way. Its not too bad lately having epic hero search maps added as it could help with trying to get more hero capsules, but there are also things still included since ever that certain players no longer find either useful or necessary

Consequence:
Things like chief xp, Cardini frags or hero gear parts are no longer useful there for majority of players especially those in old states

Max chief level is 60, even f2p in older groups of states already have it maxed at this stage. Once you max your level there the xp is no longer useful and if recycled it becomes a trash rss
Cardini frags mean totally nothing for states with heroes gen 13+, hero itself isn't useful any longer. Players who weren't able to finish upgrading Cardini by the time limitless era entered the game are stuck on him, can't get to use his frags if his capsules aren't there, there is no way to get to his skills in that case as this could be the only thing his frags could be used for nowadays
Trap gives much better and worth more amounts of hero gear parts. Why would someone spend showdown coins on just getting 1.2k parts? Trap can give you a lot more by being available every 2nd day while at showdown store you can purchase only once a week

Suggested Solution:
Remove those unnecessary items from showdown store and change them into more useful stuff ,-

Change hero gear parts into potions (type based on state's age), leave it at 20 coins per piece and 1200 available, just swap the item available there
Change chief xp into capsules of hero(es) of currently ongoing gen, leave this also at 50 coins per piece with 100 available, but this time put 3 windows each with different hero as each hero gen contains 3 heroes as we all know
Change Cardini frags into golden frags, not leaving it at cost of 2.5k of coins per piece with only 2 available, make it cost for example 150 coins per piece and 100 available

State number:
492/All

rocky heath Apr 20, 2024, 10:09 PM

#

Observation: Tempest arms are based off of randomization. There is not any skill behind the randomization when building up your tempest arms.

Consequence: many players work very hard to build up their Tempest arms, just for it to be ruined by a bad upgrade. Player one could roll a great value and the next person could roll below it. The way it is set up is unfair to players because there is no way to determine what their tempest arm is going to be. As a result they may no longer need what they have in the end even if they’ve put money into it. They may end up with something worse or the same.

Suggested solution: Everything should be set. The skill at top level should always be one of 1-3 options that are all useful depending who you put the Tempest arms on.

toxic tangle Apr 20, 2024, 10:38 PM

#

Posted for player- Zee!!!

Observation:
Final hope help in rallies

Consequence:
If no one joins infected fiend/dread beast rally, Final Hope comes to assist. When it comes to Travis log, Final Hope does not assist.

Suggested Solution:
Give us Final hope help for Travis log as well.

State number
970 and all states

#

Observation:
SOFT

Consequence:
There are limits on some items during soft what is negatively limiting players on how much of their items they use and forcing them to use something they don't want to or cant.

Suggested Solution:
Remove limit of gained points from some items and make it just like it is in Prep stage of SVS.

State number
All states

toxic tangle Apr 20, 2024, 11:15 PM

#

Observation:
Material Shortage

Consequence:
Players are forced to waste 50 stamina for 5 crystals and 5 research speedups daily during one week what is waste of stamina considering how precious it is as we dont have much of it.

Suggested Solution:

Count intel infected kills into this event so players will not waste stamina
Instead of research speedups add general speedups
Give us 10 crystals per day instead of 5 crystals

State number
All states

fervent lintel Apr 21, 2024, 2:03 AM

#

Observation:
PTR 2.0 Server

Consequence:
I've been trying to join the PTR for over 2 months and I'm never accepted. Some friends in my alliance are also not accepted, so new people are unable to help the game test the new features.

Suggested Solution:
Opens up more places for new players to join and help on the PTR.

State number:
All

fair barn Apr 21, 2024, 10:41 AM

#

**Observation: **
Players want less RNG on Tempest Arms. And better Reforge rewards for the materials used

**Consequences: **
When you spend 10000 boxes getting one single gear piece worth a ascend, that ascend ruins 6 weeks of hard work

Suggested Solution:

I suggest that each Ascension has two tries and gives 2 choice
And same for Reforge

That would give people more of a fair chance to build and customize their build to a more sensible extent and not just some random hostile mechanics like it is now

And exclude getting the same skill after reforge would be nice.
I had a 4x red att def piece i reforged from Vigilant mind to Vigilant mind or Vigilant mind

State number:
All

trim parrot Apr 21, 2024, 11:03 AM

#

- Observation:

Green Odyssey - Future Tycoon - minigame + Prize Pool Bet

- Consequence:

Compared with previous type of this minigame, this one is very bad for any free to play (f2p) player and/or small spender.

minigame: we don't get enough cash (that green money) to allow us to bet and/or level up our buildings, therefore, we are mostly stuck with level 2 building since leveling up to level 3, it is a big gap from 250 cash to 1500 cash. Either lower the cash to level up or increase the cash reward as it was in previous minigame of this type, which was more fun to play.
Prize Pool betting: since I have mentioned above the minigame problem, the cash that we could win is very low, we are unable to place betting often. Also the 3 number requested to place a bet is extremely random and from God knows how many states, barely win 2 players or none. Since yesterday of 13 UTC, nobody managed to win the pool prize. This is letting us know that either players don't have cash (100 cash to bet) or the randomization is extremely bad. Previously was 1 number that we needed to bet with which was much better and was fun. Any f2p had a chance to win something.
At this moment, this minigame is 90% made only for spenders, lack of fun, lack of interest, randomization (overall) in this game (State of Survival) is taken to extreme which sucks out all the fun of the game (compared on how it was 3-4 years aggo).

- Suggested Solution:

Make Tycoon games as previously was. Allow us to bet 1 number (or 2) for prize pool.
Increase the cash winning in the minigame and lower the building upgrades needed, dont make a huge gap from 1 level to another (6x gap, to much).

- State number

State: 1000

empty phoenix Apr 21, 2024, 11:23 AM

#

Observation: svip

Consequence: new vip/svip lvl have added but still the daily free and other methods haven't been increased or introduce so all else expect ultra max super duper whale can increase their vip lvl therefore making the power gap even greater

Solution: add many ways to make it possible to increase vip lvl many players are stuck at vip10/11

State all

#

Observation: RR registration

Consequence: many times it has happened that players are being left out or participation time has changed because someone by mistake altered it

Solution: have a log to see who has done what so we know what went wrong

States All

stoic imp Apr 21, 2024, 1:31 PM

#

Posted for Player -Red

Observation: 
The rewards in the TMNT Stories when you plunder are extremely unequal (ressources)

Consequence: 
You get a super unbalanaced amount of ressources

Suggested Solution: 
Make the amount equal or set it to a similar range

State number
All```

toxic tangle Apr 21, 2024, 9:10 PM

#

Observation:
Dig 'em up

Consequence:
Most of players are not able to play this even as theres no way to even try it because there is not a single shovel for free

Suggested Solution:
Add pass to Dig 'em up just like you did with other events, let players get at least 5 shovels for free so they can try out event and decide if they want to get more. Give every player chance to play it.

State number
All states

#

Observation:
Journey of surprises

Consequence:
This event is unplayable by most of players as they got no chance to play it because there is no free Jerry Can

Suggested Solution:
With events like this, add items to daily missions so players can get rewarded for dailies and can also try out event of this type

State number
All states

toxic tangle Apr 21, 2024, 10:16 PM

#

Observation:
King of the Hill stores

Consequence:
Price in Koth stores is too high with little amount of coins we get and there is not even much to pick from.

Suggested Solution:
Lower price in all King of the Hill stores and add bigger pallet of useful items players need like for example completion potions

State number
All states

tepid meadow Apr 22, 2024, 2:53 AM

#

**Observation: **
The level 1-6 rss tiles are no longer useful, the Alliance Duels building can only be built in the plains, as well as the Alliance HQ. If an alliance has to build in the plains, whether it be because of duels or because of lack of space in the state, then players have a difficult time searching for lvl 8-9 tiles manually.

**Consequence: **
In some cases players get annoyed that they have to search for tiles because they're so far away from the valuable tiles that the radar doesn't pick any of them up. It can take several long minutes, to find tiles for all 6 marches sometimes, and that is no fun.

**Suggested Solution: **
Get rid of the lower 1-6 rss tiles and expand the reach of level 8-9 tiles, and let them spawn in the plains as well. Or expand the reach of the radar, similar to how the Migo mines radar works, where it can pick up mines across the whole map, to make level 8-9 easier to find.

State number
All states

simple robin Apr 22, 2024, 5:31 AM

#

Observation:
Give us more ways to get sentinels frags and especially the old ones.

Consequences:
Not all the sentinels are claimable anymore.Not even in the events where you get to choose the sentinel frag that you want.

Suggested solution:
All the sentinels should be claimable if you have enough general sentinel frags.

State Number:
182 and ALL

simple robin Apr 22, 2024, 5:55 AM

#

Observation:
Skin store gives us the same old skins as options every month.

Consequences:
We keep getting the same options the last years.Which makes this feature boring and we don't have anywhere to use our skin tickets if we don't like the skins or if we already have the skins.

Suggested Solution:
Stop giving us the same (3 and 4 years old ) skins in skin store ,skins that we get all the time the last 2+ years. Give us more and newer hq skins as options.

State number:
182 and ALL

mystic sedge Apr 22, 2024, 7:01 AM

#

Observation:
[1. Infected Fiend lvl 6 which is impossible to take without MIGO & Frontier Outpost stats 2. Misleading BP requirement for lvl 6 Infected Fiend ]

Consequence:
[Negative. Developers says : "for players who have actively participated and who work together with their Alliance members, defeating level 6 Infected Fiends is entirely possible" which should be "for players who have actively SPEND $$..." because for regular active F2P it's impossible to take lvl 6 even with full rally.]

Suggested Solution:
[Reduce lvl 6 Infected Fiend BP in ALL states, not just selected.]

State number
[704]

elder sequoia Apr 22, 2024, 7:27 AM

#

Observation:
Max chief level is 60 since ever, in older groups of states even f2p have it maxed at this stage. How come you have done "improvement" in VIP and you left chief levelling behind? Not everyone has their VIP at level 12 as good majority of players are stuck in range 9+10 with some also at 11, and pretty much everyone has their chief level already maxed at 60. Why are we still getting that chief xp if we are no longer able to make any sensible use out of it?

Consequence:
Players who have their chief level maxed at 60 are no longer able to make a use of chief xp, only can recycle but that's not even worth touching as it only gives rss boxes that we all are sick of. That way you're creating us a bad experience, players no longer get to enjoy what once used to be in their daily gaming routine

Suggested Solution:

Increase chief level to 150, 200 or even 250. Let everyone of us get back the joy that levelling up our chief levels used to give us, stop making everything worse than it was. Stop letting xp in our backpacks form into a waste, give us a chance to use it again in the same way but progressing even further. Stop making good old stuff that we all used to like act as a trash
Until that return/change happens clear chief xp from everywhere and don't let us get it in any form of a reward, its a total waste to get something that you can't use. Like getting a bouquet of flowers from a friend that you aren't going to take any care of. Make that happen in the soonest possible update like all other features you've been dancing around, so that we wont have to wait too long
Once and forever end up making frequently available to recycle stuff end up as stupid rss boxes. Change the end result into either pearls or skin tickets (in really fair amounts) that we would appreciate more and be able to find a better use for, there's practically no sensible use this rss is ever going to have but pearls and skin tickets actually do have

State number:
492/All

spare ore Apr 22, 2024, 11:39 AM

#

Observation:
Biocaps were removed as a reward from the Lucky Event

Consequence:
Many people were doing the Lucky Card for biocaps because we constantly need them for Ray's Place to make new heroes or for speedups on events. For F2P it was the only way to get biocaps to be able to create heroes and stay competitive. This is disappointing that we lost the opportunity to get the best reward from the event! It's not an improvement, it's a downgrade! How F2P now should even try to keep playing a game without good heroes? It's impossible. That will lead to even more players leaving.

Suggested Solution:
Bring back biocaps to the Lucky Card as one of the rewards. Кeplace research speedups with biocaps and training speedups either keep or replace with general speedups.

State number
775/All

torpid wolf Apr 22, 2024, 12:11 PM

#

Observation:
Lucky Event was started well after reset and a lot of people had completed daily task, so they weren’t able to receive lucky tickets for completing them.

Consequence:
People will feel cheated and not participate.

Suggested Solution:
Send out missed tickets as you have in the past when making this error.
Start events at reset.
Make luck lottery tickets a part of daily tasks everyday going forward, not just during the event.
State number
All

dusk jay Apr 22, 2024, 12:20 PM

#

Observation

States of an age such as 1261/1266 received a deployment of Red Gear, by mistake as later expressed by developers. Players had begun to invest in this growth, when the deployment was revoked.

Consequence

Players who had invested received poor compensation not relative to their investment, while other players are frustrated at feeling misled by the development staff.

Solution

Release Red Gears back to these affected states, with appropriate compensation or growth supplement for players who had previously invested per their analytics and game logs.

State

1261/1266
Posted by Liannin for player Pascal-Wolf-MOD

torpid wolf Apr 22, 2024, 12:23 PM

#

Observation:
Bring back the Legendary Resonating Hero frags.

Consequence:
People aren’t able to update previous released resonating heroes.

Suggested Solution:
Add the Legendary Resonating Hero frags to the Resonating Hero Value Voucher store.
Sell the $2.99 Legendary Resonating Hero frags bundles weekly.

State number
All

muted abyss Apr 22, 2024, 12:30 PM

#

Observation: lucky lottery replaced biocaps with flawless pearls!

Consequences: less biocaps for low spenders to use on rays place to work on heroes, value vouchers, market stall, speeding into rallies, etc.

Solution: take out troop speedups & research speedups. Replace those two with general speedups, throw biocaps back in as an option.

State Number
599 & likely all states

short wigeon Apr 22, 2024, 1:47 PM

#

Observation
Lucky card event changes ( the removal of the best way to get biocaps on the game) (biocaps is used alot during RR,DD,rays wheel and vip points)

Consequence:
too many people are unhappy about the change

Suggested Solution
simple . add back the Biocaps option, if you still want to include pearl sure ! add it as an option but do not Touch the only way players could actually gain some decent amount of biocaps

limpid mauve Apr 22, 2024, 3:24 PM

#

Observation:
Information for stage rewards in Future Tycoon is ambiguous and misleading. It reads:
"After unlocking the current stages final progress Rewards, your progress will stop increasing until the next stage begins."

Consequence:
I got 37 building levels expecting the rewards to unlock as the new stages unlocked as I wanted the wings. Now, 15 of those levels was in excess of the stage 2 rewards (+ 6 in excess of stage 1) and therefore have no impact on my progress. Now, I need 33 more levels to reach the 49 level requirement rather than the 12 levels I expected, aka 70 total levels to get a reward for 49 levels.

Suggested Solution:
Rephrase it to something less ambiguous, for example:
"Building levels in excess of the current stage's level reward limits will not contribute to future stage level rewards."
Alternatively, don't impose stage-based limits, let excess levels carry over.

Additionally, it would be nice to add something like:
"You may claim rewards from previous stages if you meet the requirements in a later stage"

State number
Any

Edit: Grammar and alternative solution proposal

median flint Apr 22, 2024, 3:46 PM

#

Observation
Lucky card event changes ( the removal of the best way to get biocaps on the game) (biocaps is used alot during RR,DD,rays wheel and vip points)

Consequence:
too many people are unhappy about the change

Suggested Solution
simple . add back the Biocaps option, if you still want to include pearl sure ! add it as an option but do not Touch the only way players could actually gain some decent amount of biocaps

dusk jay Apr 22, 2024, 4:36 PM

#

Observation

Some states have a different method of gaining additional stamina as compared to older states who are awarded stamina supply drops periodically through their Event Billboard building.

Consequence

This creates an unstable atmosphere between World Event (WE) and non-WE times, wherein stamina fluctuates and players have a difficult time utilizing it efficiently.

Solution

It is more ideal to have excess stamina crates and cans placed in the backpack rather than directly into the stamina bar, to help in making better choices for consumption and playing more strategically as individuals

State

All

azure aspen Apr 22, 2024, 5:30 PM

#

Observation
Lucky card event changes ( the removal of the best way to get biocaps on the game) (biocaps is used alot during RR,DD,rays wheel and vip points)

Consequence:
too many people are unhappy about the change

Suggested Solution
simple . add back the Biocaps option, if you still want to include pearl sure ! add it as an option but do not Touch the only way players could actually gain some decent amount of biocaps

ionic sage Apr 22, 2024, 8:41 PM

#

Observation:
funplus only good forcing people to quit and stop spending. new feature. a lot of bugs and no costumer support

Consequence:
ticket get closed automaticly after sending back a bot answer. and that make things worst. we dont know if our ticket reach the company or its send to the trash

Suggestion:
we need answers when sending tickets
we need to talk to a human and get answer not just bot who close ticket without answering

State:
All states.```

simple robin Apr 23, 2024, 2:12 AM

#

Observation:
State merges.
Our state was merged with another inactive state 1,5 year ago.We were skipped once again from the state merge list (so did many inactive states that got merged before ours or the same day with us) .
So many states need a state merge and each state transfer kills our states more, but every time we keep getting skipped from the state merge list.

Consequences:
Due to the state transfer,our inactive states get way more inactive every 3 months, since our players choose to transfer to any other state as long as they are active.
Yes,the state transfer will help the ones who choose to leave their state for an other,but it makes the people who don't have enough tickets and have to stay behind,ending up quitting the game!

Suggested solution:
Stop ignoring our states and skipping us every time but offering us the state transfer.
We need state merge and not with 1 state only.

State Number:
182 & ALL

dusk jay Apr 23, 2024, 2:18 AM

#

Observation

State Chat is disrupted by some game communications. Unlike Maintenance notifications, these other announcements are numerous and, frankly, annoying.

Consequence

Players find more reasons to avoid the chats, and become more frustrated with the imbalance of communications from the devs.

Solution

If it isn't a Maintenance Update or specific to the State itself, send it in a mail.
Example: Doomsday posting, as shown in the screen recording.

State

All

untold raft Apr 23, 2024, 3:46 AM

#

Bargain Bash

Observation

Bargain Bash event started some hours after reset, when many players already completet all their daily stuff. So they might have a hard time to finish all levels of this event.
This mini event is too well hidden in the shop, most players won't ever find it.

Consequence

Angry players when they find out that they missed good rewards due to a bad game design and bad timing.

Solution

Start all events at reset - if you forget to activate it, wait until the next day. Or implement an autocomplete for tasks already done since reset.
Put it in the events list, move some of the 100% Pay2"Play" events into the shop instead.

State

#584

sharp sun Apr 23, 2024, 6:24 AM

#

Observation: This state merger has had zero advance notice and allows one state to hold all the power as to invites for a state transfer event that is held immediately afterwards.

Consequence: You have two states that may have different visions, limited time to discuss anything to realize those visions or get set up for any state transfers - with none possible for another three freaking months. This will result in lost players/devastated alliances and a screwed up transfer event

Solution: Allow the transfer event to happen before the mergers so that each state can get their ducks in a row and then merge the visions. You will have stronger happier states.

Or... you know... just let the damn states die cause there is zero common sense in play. (please note: this is not a suggested solution, just the result of your solution)

devout thunder Apr 23, 2024, 2:59 PM

#

Observation:
During the different time zones it’s hard to collect all stamina. Stamina is released later and so players miss some stamina sometimes.

Consequences:
Players have to leave some Intel / Explorers behind because of the missed stamina.

Solution:

Reduce stamina to 2 a day but therefore more than now (so that you get the same stamina in all as with 3 stamina drops)
Send the stamina directly into Mailbox or Backpack

State:
All

devout thunder Apr 23, 2024, 5:01 PM

#

Observation:
It takes a lot of time to switch the talents from War to economy.

Consequences:
This waste time and is annoying, especially if you need to switch it quickly.

Solution:
Add a direct access to the talents where you can also save a special talent combination. This would reduce the needed time because the player don’t have to press on the profile first and switch the talents.

State:
21

undone lynx Apr 23, 2024, 5:08 PM

#

In the description of the Alliance Feast event in Alliance Hall, it is said that «EACH event can be started for free once a week». 

Consequence: 
This wording is confusing and players feel cheated, as they initially believe that they can participate in the Alliance Feast event 3 times a week: once in EACH of the three events. 

Suggestion: 
Change the wording of the event description. The corect wording should have been «R4/R5 can start ONE of the 3 events for free per week» 

State number:
All states.

empty phoenix Apr 24, 2024, 9:12 AM

#

Observation: svip

Consequence: new vip/svip lvl have added but still the daily free and other methods haven't been increased or introduce so all else expect ultra max super duper whale can increase their vip lvl therefore making the power gap even greater

Solution: add many ways to make it possible to increase vip lvl many players are stuck at vip10/11

State all

#

Observation: blissful bag

Consequence: Well there is a pass to acquire keys but there are only 3 while the minimum you must have is 6 so it leaves f2p out of participation and ofc keys are converted after the event so we can't even stuck them which it's been shown as a insult and mokery from devs

Solution: at least make it possible to gain 6 keys in order to buy the minimum stuff we can or don't convert them after the event ends

States ALL

stoic imp Apr 24, 2024, 12:31 PM

#

On behalf of a Player - RED

Observation: 
 HQ skin effects slow down the game 

Consequence: 
It lowers the gameplay experience and causes delay when moving in the hive

Suggested Solution: 
Provide an option to turn off the effects.

State number
All```

#

Observation: 
 March size is too small for trap

Consequence: 
In events like trap where march size is also decisive on how much points you score you have a disadvantage with a lower capacity

Suggested Solution: 
Give chiefs a bigger march capacity for trap

State number
All```

void palm Apr 24, 2024, 12:52 PM

#

on behalf of Elizabeth

Observation:
Migo is heavily marketing targeted.

Consequence:
Players are unhappy with the constant roll-on the wallet. Discouraging players to stop making the effort or play all together.

Solution:
Allow players to have a world event without ranking pressure, switching between the well-known ranking structure and a structure that requires milestones only. Giving us all room to breathe without the periods of the month-long pressure of keeping everything up-to-date to maintain rank. Giving players time to save up if they wish during the milestone world event for the upcoming ranking structure. Helping the f2p community more while keeping the seasonal rewards (astral tokens) to progress. Offering milestone rewards for X completed tasks such as skins, statues or the newest featured items would offer great satisfaction for f2p.

State number: All.

toxic tangle Apr 24, 2024, 1:32 PM

#

Observation:
Supply rush crates

Consequence:
Crates in Supply rush event are very small and its impossible to click on them and very hard to see them

Suggested Solution:
Make crates bigger, just like they were before

State number
All states

zealous idol Apr 24, 2024, 3:02 PM

#

Observation:
Supply rush crates

Consequence:
Crates in Supply rush event are very small and its impossible to click on them and very hard to see them even when fully zoomed in on laptop as my SS is.

Suggested Solution:
Make crates bigger, just like they were before and give us compensation for missing today's crates.

State number
All states

warm sedge Apr 24, 2024, 5:53 PM

#

Friendly reminder this channel is for reported feedback only discussion of feedback is in #📋︱feedback-discussion

#📋︱feedback-how-to

icy nimbus Apr 25, 2024, 1:27 AM

#

Observation:
After capsules/frags get out of the rotation of the hero searches, it is not possible to get items for older heroes

Consequence:
People who would like to be able to complete older heroes in their collection are unable to do so even at a slow rate.

Suggested Solution:

Loot Trucks could have old hero fragments or capsules and potions. One of the old hero frags or capsules could appear as an option, however it needs to be balanced is fine. Just being able to have them present gives us something to work towards if we want to.
allow for general frags to be converted into capsules. Or create general capsules that can only be used for older heroes (maybe the ones not available in hero search currently to keep it balanced). Maybe add this to the hero search also?

State number
778

toxic tangle Apr 25, 2024, 8:25 AM

#

Posted for player ༺PANDASTIC༻

Observation:

Too many events
5 new heros at same time

Consequence:

There is too many events happening at same time and its hard to catch up to it and now there is not just collaboration TMNT heros but 3 new heros on top of that and new behemoth around the corner. This is very frustrating and overwhelming for all players and many will even quit game because of this endless circle what never seems to end its thirst for money.

Suggested Solution:

Slow down with events
Stop endlessly adding new things, give players time
Test things in PTR longer before you release it to the game
Instead of making people quit with endless new things, ask them what they want and listen to them but really listen to all players, not just the ones who says what you want to hear
Repair your game before adding more to it
Make the period between hero generations longer especially when there is resonate heroes event or any kind of collaboration

State number
All states

trim parrot Apr 25, 2024, 8:26 AM

#

- =OBS.:=

Future Tycoon -> Fortune Frenzy -> Place Bet (placing bet with the ridiculous 3 number)

- =CONSEQUENCE:=

The 3 number it is just ridiculous odd to guess (84 variety after my guess, if my math is correct) and to bet it require the cash item that is very hard to obtain for a free to play player. This is not very good for majority of this game players.

- =SOLUTION:=

Lower from 3 digit to 2 or give it back as it was in older versions, with 1 number.
or, increase the reward cash so that players can do more battings.

- =STATE NUMBER:=

1000 / ALL

toxic tangle Apr 25, 2024, 8:43 AM

#

Posted for player ༺PANDASTIC༻

Observation:

Lucky Gashapon
Gatcha coins
TMNT bundles

Consequence:

Leonardo was added today to the game and Raphael will be added on 27 Apr but Progress in Lucky Gashapon did not reset and a lot of players are losing with this while playing this event.
Lucky Gatcha coins were never added to store in the event
Bundles are still only for Donatello

Suggested Solution:

Reset progress in Lucky Gashapon and compensate players who used their coins already and as well compensate all players for your mistake
Add Lucky Gatcha coins to the TMNT store
Instead of giving Donatello bundles, give us bundles for Leonardo or make like crate so players can pick who from turtles they want when they buy it

State number
All states

elder sequoia Apr 25, 2024, 8:52 AM

#

Observation:
In Lucky Gashapon there's a Gacha Coins pass now, but there's no way to get those coins for free for f2p the entire way through levels, as seen in the video

Consequence:
You aren't making this event any better or easier for f2p players. It hurts to see that something which is meant to act as helpful eliminates the type of players who already face so many limits in the game. When such player enters that pass the first thought is to hopefully get at least a bunch of Gacha Coins for free, here that's impossible. Its frustrating to not be able to have equal chance in getting Gacha Coins for hero frags for the turtles, discriminating is totally unfair honestly

Suggested Solution:
Put Gacha Coins also in the free section, let f2p players enjoy Lucky Gashapon at least some way not feeling excluded and get enough Gacha Coins for at least 2 coin tiers to provide them some fun which other players get to have. Let players of all sorts enjoy such events equally and don't consider spenders over f2p, it would be much better if also f2p players could find finding and upgrading heroes from there easier

State number:
811/All

warm sedge Apr 25, 2024, 10:30 AM

#

Observation: 
 Can rewards be changed in FF and bunkers as needs to be updated to reflect what’s needed in game 

Consequence: 
Rewards aren’t what’s needed it’s generic and not what’s needed for players 

Suggested Solution: 
Change rewards 

State number
All states

stoic summit Apr 25, 2024, 10:37 AM

#

On behalf of DMK

Observation:

Tokens that are used in events are now recycled after the event has finished. These events happen each week/month.

Consequence:

F2P players can't save up to be able to collect the bigger prizes.

Suggested Solution:

For events that repeated regularly like blissful bags, astrowheel, the tokens should not be recycled and should be kept for the next event.

IGN: DMK
State: 1037

magic fable Apr 25, 2024, 11:20 AM

#

Observation:
Astrowheel has been replaced all of a sudden due to people "missing out on collection sets" and you "hearing feedback". But it has come back totally reset, so all previous spins lost. Therefore having to start again and pulling all the "crappy" rewards.

Consequence:
Now we are just going to pull a billion frame crates, and useless statue upgrades. (Least desired rewards)

Suggested Solution:
If youre going to replace the event back in these circumstances, at least replace the progress we had already made.

State number: All

mighty fiber Apr 25, 2024, 12:56 PM

#

Observation:
The introduction of stats reforge for Tempest Arm's killed economy in Tempest Trade Market. Right now you can buy as many as 100 Molds (legendary) for $5, which is several times better than in any other bundle and no one buys it anyway. This shows how bad the market situation is currently

Consequence:
Molds and Nanomaterials are much less useful than before. There is less reason to create new tempest arms when you can change the stats of the old one

Suggested Solution:
Adding conversion of Mold and Nanomaterial to Reforge Solution or a new way of using these materials

State number
All

jade jungle Apr 25, 2024, 1:36 PM

#

Observation
Hero Pre-Order looks like scam, it says 100% progress gives you 15 capsules of all 3 heroes but it only shows 15 of Christopher

Consequence
we feel betrayed

Solution
add all heroes

jade rose Apr 25, 2024, 3:04 PM

#

Observation
Coins scale in Turtles Gacha not resetted for new Leo hero

Consequence
It feels very greedy from your side to do so

Solution
Reset coins scale for each new hero in Gacha

vital pagoda Apr 25, 2024, 5:33 PM

#

Observation:
Players feel that the current time to acquire Leonardo and Raphael fragments from the lucky Gashapon event is too short

Consequences :
Players specially those who are f2P & medium spenders feel disadvantaged and frustrated by the short time to acquire enough fragments for those heroes

Suggested Solution:
Give players more time by adjusting the timeframe of the event to collect enough fragments for fairness and increased players satisfaction

State : All

chrome estuary Apr 25, 2024, 6:24 PM

#

Observation: State transfer is not occurring in my state and players are stuck in the state with a top alliance not allowing others to play.

Consequence: Players cannot grow their settlements and will quit the game or live under bubbles until transfer happens, which could be 3 months away or more.

Suggested Solution: Open state transfer to every state so all players can transfer, no matter the state age.

State Number: 1285

wanton peak Apr 25, 2024, 6:45 PM

#

𝐎𝐛𝐬𝐞𝐫𝐯𝐚𝐭𝐢𝐨𝐧: with the launch of new Gen of heroes with purple brain they requires lots of potions to upgrade them and there is no more ways to obtain them.
𝐂𝐨𝐧𝐬𝐞𝐪𝐮𝐞𝐧𝐜𝐞: players find it difficult to keep up with upgrading of new heroes as their potions gets depleted easily and their are limited ways to obtain them which frustrates many players
𝐒𝐮𝐠𝐠𝐞𝐬𝐭𝐞𝐝 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧: to have more ways to obtain hero potions from several events so that it is easy to upgrade heroes with purple brain
𝐒𝐭𝐚𝐭𝐞: All

short dove Apr 25, 2024, 7:28 PM

#

Reposting for Manu.....
Observation:
Supply rush crates are too small

Consequence:
Crates are too small to see and to be clicked on which causes players to get frustrated.

Suggested Solution:
Make the crates bigger

State number: All State
🔼 16 🔽 1

eager raptor Apr 26, 2024, 12:18 AM

#

Observation:
KOTH TIMES FOR EVENT

Consequence:
Once again as Australians and New Zealand alliance we have been given 14 utc to play KOTH? Why do we not get a daytime choice for us and Asians. So we will be a no show! No points! Why do we bother with this game?

Suggested Solution:
To pick four times out of five that are all in our nighttime is unfair. We need to pick two times only between 00 utc and 10 utc! THE WORLD IS ROUND
State number
State 133, NZA

safe junco Apr 26, 2024, 2:51 AM

#

Observation: 
General event times. Focus: resvoir raid and king of the hill both have limited/ make you chose multiple times of which not all work out for everyone. 
Consequence: 
As you can see based on the post above me not all times are suitable for players. Most players cannot make all the 3 times for RR and scratch KOTH. Being forced to pick 4 event times is awful. It’s very inconsistent and can be a huge inconvenience for players. 
Suggested Solution: 
[ In order to create a healthy, fun, and enjoyable environment/ experience resvoir raid and king of the hill should go back to one time zone. There are 2 legions now for both events, so this would help each alliance out by being able to know when the match will begin. Lastly if this suggestion isn’t possible at the very least reduce the time slots required to sign up to 2 time slots per legion*** in both game modes. *** add another time slot favoring  Australians and New Zealanders ]

State number
[ALL STATES]```

vital pagoda Apr 26, 2024, 7:43 AM

#

Observation: players think that the lucky card event is worthless due to the low chance of receiving useful rewards such as plasma, speedups, pearls

Consequence: This disappointment could lead to feeling dissatisfied and less motivated to participate in the event

Suggested Solution: Adjust the rewards or enhance the probabilities of obtaining valuable rewards

State number: All

flint aurora Apr 26, 2024, 3:39 PM

#

on behalf of ameen90
Observation:
Showdown store missing speedups

Consequence:
The store has too much useless items and players have very little to spend their SD coins on

Suggested Solution:
Remove outdated rewards
Bring back the speedups in the Showdown store
Add VIP points
Add gen 7-12 limitless hero frags

State number
464

hazy island Apr 26, 2024, 4:30 PM

#

on behalf of mufasa86.
Observation:
Since the update, the freshly made Tempest gear are displayed at the top, regardless of whether you use the filter by power, quality,or no filter in the hero page.

Consequence:
It's very annoying to have to manually uncheck each new tempest gear so that it can be filtered again.

Suggested Solution:
Restore and fix it like it was before the update.

State: (all States)

toxic tangle Apr 26, 2024, 5:01 PM

#

Observation:
No recycle center in prep stage

Consequence:
Because of no way to recycle items in prep stage of SVS a lot of players could not make points for some days

Suggested Solution:
Allow us to recycle in prep stage of SVS and compensate players for not being able to gain points in prep stage of SVS because of no recycling

State number
All states

#

Observation:
Blissful bags

Consequence:
There are only 3 key for free what get recycled right after event and that makes them useless.

Suggested Solution:
Stop recycling bliss keys and let them carry over to next event, let players save them if they want

State number
All states

toxic tangle Apr 26, 2024, 9:28 PM

#

Observation:
Lucky gashapon - pass

Consequence:
Pass in lucky gashapon looks misleading and players ends up frustrated as they expect to get more coins but ends up only with 15 because of misleading look of pass.

Suggested Solution:
Fix this and compensate all players, make things like this clear and not misleading.

State number
All states

zinc glen Apr 26, 2024, 10:57 PM

#

———————————————————————————

Observation:
The red text color ingame can be visually problematic when the background color does not contrast well. Additional, font size pertaining to SvS-related windows is too small.

Consequence:
Reduces impact factor towards player quality of life.

Suggested Solution:
Improve the contrast between text color and the background over which it’s superimposed. Additionally, enlarge the font size across the board within SvS-related windows.

State Number:
929

———————————————————————————

#

———————————————————————————

Observation:
The 1000 use limit on the 1k resource crate is far too low / restrictive.

Consequence:
Reduces impact factor towards player quality of life.

Suggested Solution:
Increase the limit significantly and or introduce a use all button across the board for all similar crate types.

State Number:
697

———————————————————————————

safe junco Apr 27, 2024, 2:01 AM

#

Observation: 
Feedback is all over the place. There are too many issues, problems, and or requests trying to be made. 
Consequence: 
Chaos. Too much feedback and DOES NOT apply to everyone
Suggested Solution: 
Create new self roles that players can grab. For each hero generation. Keep this feedback as general feedback but with the purpose of being universal. This way players will be able to relate more and possibly be more interested in voting/ sharing their feedback. Or possibly do something like generation 13 and above self role and a self role for states at generation 12 and below. 
State number
All states.

dusk jay Apr 27, 2024, 2:45 AM

#

Observation:

Events and timers are unaligned. Some events end a day before their timers, leaving their specific store open for the remaining duration. Other events and stores close at the same time.

Consequence:

Players won't continue to do events which don't have ample time to utilize their store. Players are already leaving because of bad scheduling and too many events.

Solution:

Give events an additional day on their timers to access stores, OR advertise that an event and store close at the same day by labelling those as "last chance" on their last days of run. This way, players are aware and can utilize their hard earned or bought item with better efficiency.

State:

180

near ferry Apr 27, 2024, 5:42 AM

#

Observation: 

Hero-specific Story missions are way too time-consuming.

Consequence: 

Players are frustrated to spend so much time on something that doesn't need their attention but still takes time to go through. Especially with multiple accounts 

Suggested Solution: 

Make it possible to plunder as in  Explorer trail

State number
All states```

#

Observation: 

The Aries effect looks too poor Compared to the Pisces effect

Consequence: 

it's disappointing to spend time and money for upgrading the statue to have this poor effect

Suggested Solution: 

Since statues require an equal amount of tickets to upgrade, they should all have the same flashy effects when they reach the same level.

State number
All states```

mild forge Apr 27, 2024, 7:26 AM

#

Observation: 
The new statues are gorgeous but too big. The island is already full and there’s no room to place them

Consequence: 
Junkyard islands with no room 

Suggested Solution: 
Double the size of the island please

State number
823

weary sedge Apr 27, 2024, 10:28 AM

#

Observation: 
A lot of issues during SVS today. 

- March times are off
- cant join rallies
- cant port

Consequence: 

SVS is unplayable ! People loose because of that and are getting super frustrated ! 

Suggested Solution: 

Give us a decent Compensation ! 
- maximum SVS rewards for EVERYONE
- Healing Speedup
- Compensate the used Buffs
- Give Governor to the States that are loosing aswell, espacially cause there is Transfer coming up !

State number

All States

shadow plinth Apr 27, 2024, 10:46 AM

#

Observation:
annoying trucks at FF during svs

Consequences:
it makes players frustrated

suggested solution:
please move them away from FF

stoic summit Apr 27, 2024, 10:58 AM

#

This channel is just for feedback reporting . Please upvote this bug report for the issue #🐞︱bug-reporting message

warm sedge Apr 27, 2024, 11:13 AM

#

Please remember this channel is for feedback reporting any questions please see #📋︱feedback-discussion the bug has been reported here #🐞︱bug-reporting message

mental hound Apr 27, 2024, 11:43 AM

#

Observation:
The SvS event is too long and inconvenient for many players.

Consequence:
As a result, more alliances and players are either missing a part of the event or skipping it entirely. This absence becomes a pattern throughout the rest of the game, ultimately leading to players quitting altogether.

Suggested Solution:
To address this issue, individual states should be allowed to vote for the starting time of SvS, similar to other events. Additionally, making each round 15 minutes could make the event more accessible for players, ultimately increasing participation.

State:
All

bleak yew Apr 27, 2024, 1:37 PM

#

Observation:
Managing an alliance with only one R5 is a problem if by chance R5 cannot be present, this prevents you from playing well.

Consequences:
We would be able to manage the large alliance in a more appropriate way even in the absence of r5, without taking away the rights of r6, etc.

Suggested solution:
It would be advisable to have more than one r5 in alliance management to allow you to manage the alliance in the absence of the creator. You could add the R6 level for the supreme leader, and leave r5 with the various permissions excluding those for closing alliances and appointing r5s.

State:
All

tidal beacon Apr 27, 2024, 2:29 PM

#

Observation: transfer cool down 90days, transfer event now starts early,

Consequence:
Many people stuck in state they are unhappy with many players plans messed with, and many players money wasted. Many players will quit who have planned to get out of a state they dislike,

Solution,
it’s hard enough to transfer out of a place that makes you want to quit, stop making it so hard just to grab every last bit of profit, scrap the cools down so players can be happy where they want to play.
State:
All

jaunty mica Apr 28, 2024, 5:09 AM

#

Observation: Event Crack 'N' Jack - have small icon shop

Consequence: players need time to find a store, some may skip this icon altogether and look for somewhere else to spend their coins

Suggested Solution:add the store icon in a more visible place, or redesign the icon to make it visible that it is a store

State all

timid basin Apr 28, 2024, 5:26 AM

#

Observation: The current maximum chief level in State of Survival is 60, and players have seen various updates such as increased morale caps, higher VIP levels, and the introduction of limitless heroes. However, this has primarily benefited high spenders.

Consequence: The impact of this limitation is felt by the broader player base. Players who are not high spenders may feel restricted and unable to progress further beyond level 60. It can lead to frustration and a lack of motivation to continue playing.

Suggested Solution: To create a more inclusive and engaging experience for all players, consider the following changes:

Chief Level Expansion: Increase the maximum chief level beyond 60. This would allow players to continue progressing and investing talent points into their chief’s skills.
Additional Talent Points: Alongside the increased level cap, grant additional talent points to players. This would enable more customization and strategic choices for their chiefs.
Balanced Rewards: Ensure that rewards for leveling up are balanced across different spending levels. High spenders can still receive benefits, but non-spenders should also have meaningful progression.
State Number: State 781

By implementing these changes, State of Survival can create a more enjoyable experience for all players, regardless of their spending habits. 😊

white lark Apr 28, 2024, 9:26 AM

#

Observation: 
Player lost rankings, potions, legendary fragments, governor (including buffs and crates for 2 weeks) and many more due to a bug while SvS and now get a fully NOT matching compensation

Consequence: 
Missing materials, buffs and so on. Player feels like this can’t be a serious reaction

Suggested Solution: 
Give a proper and MATCHING compensation for the players and reinstall the governor for the losing states. 

State number
ALL```
141 upvotes to add

#

Posted for Future tomorrow

Observation:

Players lost ranking(s), potions, legendary fragments, governor (including buffs and crates for 2 weeks) and many more items of interest due to several bugs during SVS and have now received compensation that does not match.

Consequence:
Players feel the compensation provided is not adequate for what they could have received had SVS been bug free.

Suggested Solution:
Please provide APPROPRIATE compensation to all players and reinstate the previous governor for the losing states.

State number
ALL

sullen badge Apr 28, 2024, 10:26 AM

#

Observation:
In Tycoon, even your dice cards are taken away from you with each new phase, while shields are kept.

Consequences:
It's already really hard to get any green money in this event and even when you spend the money on cards they are then taken away without a warning. That's really a bad behavior and people are growing angry and displeased by this kind of methods.

Suggested solution:
Let people keep what they buy with their money (should be an evidence) no matter what is the kind of money.

State number
All states

Player name: salminar
** 63 Upvotes & 1 downvote **

solemn garnet Apr 28, 2024, 10:32 AM

#

Observation:
Players experienced significant losses during SVS (State vs State) or CC (Capital Clash) event, including lost rankings, potions, legendary fragments, governors (along with associated buffs and crates for two weeks), and other valuable items due to various bugs. However, the compensation received by players does not align with the magnitude of their losses.

Consequence:
Players are infuriated with the current compensations, feeling that they are not commensurate with what they would have obtained had SVS been free of bugs. This dissatisfaction undermines player trust and satisfaction with the game, potentially leading to decreased engagement and retention rates.

Suggested Solution:
To address the frustration and restore player confidence, it is crucial to provide appropriate compensation to all affected players. This compensation should reflect the full extent of their losses, including not only the items mentioned but also additional compensation for the inconvenience caused. Moreover, to rectify the situation for losing states, it is advisable to reinstate their previous governors and associated benefits.

In addition to compensation, it's essential to conduct a thorough investigation into the root causes of the bugs during SVS events and implement measures to prevent such issues from recurring in the future. Transparency about the actions taken to address player concerns and prevent similar incidents can help rebuild trust and foster a positive relationship between players and the game developers.

State Number:
All states

idle bone Apr 28, 2024, 1:56 PM

#

Observation:
Players lost ranking, potions, legendary fragments, governor, and more items due to bugs during SVS. The received compensation does not match at all.

Consequence:
The compensation provided is not adequate for what they could have received had SVS been bug free. Also the losing states have no chance to invite anyone during the migration week because they don't have a governor.

Suggested Solution:
Reinstate the previous governor for the losing states!!

State number
ALL

ebon pumice Apr 28, 2024, 2:39 PM

#

Observation: Smash the eggs event seems monotonous with little to no incentive to smash said eggs. The event costs involved makes one wonder if fabergé eggs are being smashed.

Consequence: the event is seen as yet another in the stream of unending garbage pile of casual disguised gambling thrown our way causing players to become jaded with pay to play events.

Suggested solution: Differentiate the product offering. Replace the eggs with profiles of the fartplus board members and make it a game of whack em all where the executives duck and hide from all.

Pack purchases allow buying tokens for further attempts and slows down the board enough for them to be visible somewhere to the players paying 10k $ per board while clearing one board unlocks another senior executive.

The levels can be as exponentially harder as the management are elusive and unanswerable in this company with the final levels being simply an abyss where no heads ever pop up. An example is provided below for clarification.

hazy island Apr 28, 2024, 4:58 PM

#

Reposting correct format for Hellsangel

Observation: 
 [Before and during the war phase of the SvS yesterday, players encountered difficulties or even the impossibility of launching or joining rallies. ]

Consequence: 
[Because of this, the enemy had an incomparable advantage if their players were less affected by the bug. So we lost rank, victory and thousands of biocaps to activate the battle boosts.Players are extremely disappointed with the "compensation" received by email this morning and many are threatening to leave the game because they are fed up with being mocked as openly. The loss of these players to the state will have even more disastrous consequences for future alliance and state events.  ]

Suggested Solution: 
[Stop making fun of the players and adequately compensate for the community that has been making you gain money for years. And if it's not too much to ask, do more testing before making bug-filled updates. ]

State number
[121 and all state]``` 

Upvote: 31 dowvote: 1

toxic tangle Apr 28, 2024, 9:24 PM

#

Observation:
Transfer tickets

Consequence:
Price of transfer ticket in alliance store is way too high and getting only one ticket per week is also not best as a lot of players cant go and buy bundles with tickets and some doesnt want to waste their pearls this way and rather upgrade things in their settlement as game moves very fast and its needed to keep up with it.

Suggested Solution:

Lower price of transfer ticket in alliance store from 700k to for example 350k
Add more tickets to alliance store per week
Add crate what will give players chance to get from 1 to 5 transfer tickets, to the alliance store.

State number
All states

safe junco Apr 29, 2024, 2:54 AM

#

Observation: 
Cannot join rallies against the infected fiends

Consequence: 
Frustrating and annoying. Cannot play some of the game features
Suggested Solution: 
Stop releasing new features without testing the features and making sure it isn’t going to be bugged shortly after being released!!
State number
All states

true trellis Apr 29, 2024, 4:14 AM

#

Observation:

The POW store only has 6 items as rewards, and most are easily depleted if a player has a lot of tickets they’d like to use. The store should also offer a wider variety of items for where different players are in their SOS gameplay.

Consequence:

Players may not be incentivized to participate in POW as the rewards simply aren’t worth it or they don't find them useful for where they are in their growth trajectory. If they’re not interested in the state or cross-state leaderboard once all the rewards are purchased there is little to no reason for them to continue playing POW.

Suggested Solution(s):

Return the POW store to the way it was before (extensive) where there were so many items to choose from you had to scroll the rewards pane. Here is a list of items and change amounts players may want in an extended/revised store.

Completion Potion (advanced for states that are G13 or higher)
More than 10 Legendary Fragments (70+)
Pearls
General Speed-Ups (1hr, 3hr, 8hr)
Serum
Biobattery
Behemoth Cell: MKI and MKII
Blue Cubes (Crystal Institute)
Polymerized Plasma
AirCraft Custom Crate
Behemoth MKI and MKII Custom Crate
Energy Conversion Unit Crate
Upgrade Chip for MK0
Reforge Solution
Tempest Essence (Legendary)
General Sentinel Fragments
Formation System Custom Crate

State - All states

shadow plinth Apr 29, 2024, 9:07 AM

#

Observation:
Game downloads updates many times, it even does automatically when people on cellular data!

Consequences:
It leave players frustrated for updates on their mobile data!

Suggested Solution:
Like many other games, when someone playing on Cellular data, ask them if they want to download new rss or new fix, but do not do it automatically! And if they chose not to do, let them access the game and ask when they are on wifi again!

white lark Apr 29, 2024, 9:30 AM

#

Posted for Snuggle Bear ʕ•ᴥ•ʔ:

Observation: since month we miss the value voucher event for the resonating heroes (Special f2p only chance to get those fragments mostly)

Consequences: players can’t level resonating heroes to a decent level

Solution: being value voucher for resonating heroes back in a reoccurring 2/4 week interval

copper jewel Apr 29, 2024, 11:50 AM

#

Observation:
Alliance showdown store is completely useless. 2 fragments for gen 7 Cardini, hero badges, stuff for chief gear... Those 6 hours of speedups look like a joke too. Our ex-farm accounts in older states don't need any of that, not even talking about main.

Consequence:
Showdown is dead. People can't get any useful rewards, and some of them completely ignore this event, or forget to register because with the current number of events every day it's hard to remember something so unimportant like this.

Suggested Solution:
Upgrade this store. Properly.

State number
Any older state

ashen smelt Apr 29, 2024, 12:31 PM

#

Observation:
Path of water pits teams of people who choose the solo option against monsters who team up. The matching is still not balanced at all, never has been.. gets worse and worse!

Consequences:
The players included me are no longer having fun with this event, we're not even trying anymore because it's a huge waste of time.

Suggested solution:
Wake up! And fix your matching system to possibly grant players balanced and fun matching.

sharp sun Apr 29, 2024, 12:57 PM

#

Observation:
There is not a governor in the game after we had SVS yesterday and while we are in the middle of state transfer because of state merges.

Consequence:
How the hell do you run a state transfer without a governor to be found for invites etc? This is going to be even more screwed up than I originally thought. No invites, no governor privileges... nothing

Suggested solution:
Give us our governors or give us another CC immediately and postpone the state transfer until then.

fervent wharf Apr 29, 2024, 4:29 PM

#

Observation:
Path of water and Azurtane Heist matchups are ridiculous. In path of water, we have 1280/1284 going against 1230/1250s.

Consequence:
No one wants to participate in the events in younger states due to unfair matchups.

Suggested solution:
Change the state pairings/matchups to be more fair.

States 1279-1284

limpid mauve Apr 29, 2024, 8:05 PM

#

Observation:
Trucks being shared floods chats, especially in world chat with the most participants.

Consequences:
Chat gets messy, people get annoyed.

Suggested Solution:
Make trucks shareable in State/Alliance/DMs. There's no need for world chat sharing since DMs cover inter-state sharing.

State:
Any

verbal cave Apr 29, 2024, 9:44 PM

#

Observation: 
 In game message about maintenance is not enough. 

Consequence: 
Players usuelly forget the time/ or even that they will be a maintenance 

Suggested Solution: 
Post a maintenance reminder in game and also in Discord.

State number
ALL

zinc tusk Apr 30, 2024, 2:32 AM

#

Observation: How to get TMNT turtles is confusing.

Consequence: Don't know how to save to get turtles: Been playing from start and first time I've seen this confusing go get on heroes...

Suggested Solution: Compensate all and make last 2-3 free on turtles. After that make growth buy.

State: All

Repost for formatting for KingOfNorway. Original post had 4 upvotes and 1 downvote.

waxen condor Apr 30, 2024, 8:40 AM

#

Observation:
[Flash Frenzy Sale Price Increases. For no reason whatsoever and with 0 notice you have increased the price of statue tickets to 13.99 CAD when they were previously 6.99 CAD and state it’s on %50 discount. You clearly must think we don’t pay attention and we’re all idiots!]

Consequence:
[You will enrage your player base even further with your disgusting greed and complete lack of understanding to how expensive live is for everyone already. You will lose sales and possibly lose more players with your completely indifferent attitude and insatiable need to suck us dry]

Suggested Solution:
[Return the Flash Frenzy prices back to their original prices or lose out on sales. Offer compensation for your complete lack of respect, lies and insulting your customers.]

State number
[698 and all states]

fair barn Apr 30, 2024, 10:26 AM

#

Posted for Cerb

**Observation: **
The new Flash Deals are a complete mis-representation and what essentially amounts to some form of attempt to sell things at a higher value than they actually are. These same deals also show a -50% and -80% reduction, which is a blatant lie.

The prior flash deals as example, sold Statue Tickets at a cost of 499 Diamonds, but are now selling at double the price at 999 Diamonds each (a 100% increase). This is without mentioning the newly inflated cost for other items.

Additionally, these same statue tickets can be obtained from the Festive Bazaar for only** 300 Pearls** and if you did a direct comparison with other bundles, this works out significantly cheaper or better VFM e.g.

Hopefest Super Trove Bundle @ 999 Diamonds (which contains 300 Pearls, 25 Behemoth Crates, 25 Aircraft Crates, 25 Crystal and 8 Poly Plasma), this then makes the value not comparable.
Natures Guardian Bundle @ 499 Diamonds (which contains 25 Dice & 200 Pearls). If I purchased this (x2), not only am I able to buy the statue ticket from the store for less, but I also have extra pearls, and the awards available from rolling the 50 dice.

Consequence:
Past Flash Deals had the Statues and HQs at a lower price than this one now, and this is blatantly obvious that it is an attempt to cash in. What this also results in, is less sales. Players would have most likely purchased these at the original prices, and will simply overlook these in which FP will lose out on revenue.

Suggested solution:

Revert back to the fair prices that were in the last rounds of Flash deals.
Give players correct information about the bundle value %
Return the difference in cost of these items back to the players.

State number:
All

trim matrix Apr 30, 2024, 12:15 PM

#

Observations:
The range of various events is 1057-1128, but the previous range is
It's not the same.

Result:
In states 1111-1128, most of the various events are lost.
The transferable states are separated by 1057-1110 and 1111-1128.

Suggested Solutions:
Please revise the existing range to 1057-1128.

Result:
1111-1128 states always lose most events.

weekly duty
[1057-1128 weeks]

low sky Apr 30, 2024, 2:10 PM

#

Observation: 
 Foot clan showdown participation is required to complete the Ninja Adventure "Truth Out". 

Consequence: 
There was only one opportunity to complete Foot Clan Showdown, and those who could not be online during the alliance opening of that event, are unable to complete Truth Out. It was not offered again despite Ninja Adventures being open for a significant period of time.

Suggested Solution: 
Provide a fix which completes this task for all.

State number
All

rich knot Apr 30, 2024, 2:15 PM

#

Observations:
Hero Pre-order Pass doesn't allow you to use biocaps to skip levels.

Result:
Based on the amount of tasks (2) and days the event lasts it's almost impossible to get to hero capsules because they're at the end of the pass

Suggested Solutions:
Please enable the possibility to use biocaps to make up for missed tasks.

Result:
It's in line with most passes/event and gives people the chance to make up for days they weren't able to play.

State number
All gen 18 states

slate lily Apr 30, 2024, 2:50 PM

#

Observation:
Being matched against super old states in Azurtane Heist. Our top 1 in leaderboards in Power is 300M in our state and we are fighting against 1B in Azurtane.

Consequence:
Gap of power is too outrageous that almost all the attacks will destroy us. EDIT: No one wants to play these kind of event in our state just like Path of Water due to power imbalance

Suggested Solution:
Lessen the gap of power in matchmaking.

State number
1286

dusk jay Apr 30, 2024, 3:29 PM

#

OBSERVATION:

Topic - Merges

A majority of states within the game were skipped for mergers, such as the pre-230 or pre-500 states, but higher state groupings as well.
Instead, those states are once again encouraged to use Transfer as a viable method of maintaining stability, relevance, activity, and competitive spirit within State of Survival eventing.

CONSEQUENCE:

While Transfer can be a good solution for sustaining states for a time, many of the states skipped for merges fall under the thresholds for what would naturally, or commonly, be considered “active" and “stable". The players within those states work hard to maintain a level of daily and weekly activity, yet in some, feel burdened by the lack of diversity among their state alliance families.

Due to this, states which otherwise have maintained balance and stability prior to this transfer event have lost players and fallen at risk of degrading in terms of what both the players and developers consider to be active and good.

SOLUTION:

States of certain groupings should have a cycle for timed mergers, with Transfers used to supplement activity between those times. For some groupings, these phases may look like a merger with 12 months between, in others it may look like a 15 or 18 month cycle. In some, perhaps more frequent.

This allows the developers to funnel down state into smaller groupings, while still actively promoting transfer - due to its profitability compared to merge - as the preferred method for a more “individual migration experience".

Additionally, developers can work the next highest state grouping into each merger in pockets, or smaller groups, to ensure a diverse and more complete gaming experience with similar-leveled players.

For players, this allows us the ability to stay competitive within our groupings, and allows for further matchmaking as the pool expands.

STATE:

180

wide breach Apr 30, 2024, 5:56 PM

#

Observation: When you want to end power shares, system tells you, the hero is not idle. I have put all purple and blue heroes in all events where you have to assign troops. Barricade, Support Hero, POW, KOH, Showdown, no gathering, no supply trucks, removed march formations, and recalled all troops via talents. There is no way to determine where the hero is active.

Consequence: Players should be able to see where they have troops assigned. I have gone through every single menu item, settlement etc... No clue where the hero is doing anything or locked into an event or whatever.

Suggestion: Instead of just giving an error message that states the hero is not idle, tell us where he hero is active as it wastes so much time it is insane. I still can't figure out where the hero is active.

States: All

rose pivot Apr 30, 2024, 6:40 PM

#

Observation: SoS nerfing Special Operative Heroes after players purchase.

Consequence: can’t speak for others as I know some will spend regardless but I won’t be pursuing them moving forward. SoS will give away a hundred dollars a week from now to get a penny now. There should also be some way for F2P/low spenders to get the heroes over time.

Suggestion: Leave the heroes alone! If you want to do children’s cartoon character collabs then make that hero stronger instead of weakening other current heroes players already invested in. Better yet, don’t do collabs on CHILDREN’S CARTOON CHARACTERS. This event was doomed to fail and it pretty much has. If you listened to your players you’d have known this ahead of time. Needing heroes needs to stop.

States: All

elder sequoia Apr 30, 2024, 8:55 PM

#

Observation:
At chief profile in the Achievements area with badges there is a unused space where you cannot place any badges, looking into it deeper the same area is used by progressive crate with skin tickets

Consequence:

Players who want to use as many badges as possible on their display area (for example to be seen by other players as enterpriser) are limited, some of that area on RHS is untouchable by badges which frustrates such players. Some of those badges have to be covered by other ones to place more of them which doesn't always have to make certain badges recognisable, this doesn't satisfy some players
The area that's untouchable by badges doesn't look enough esthetic and as something would be missing there. Its annoying to not make a full use of whole visible area, like not using some available rooms at home

Suggested Solution:

Extend the area for badges, include that part taken by crate which seems untouchable additionally to what is already available
Remove that area taken by crate if not wanting to extend it, let that whole badges area look more esthetic and let players make a better kinda "advanced" use of it

State number:
811/All

earnest spear Apr 30, 2024, 9:26 PM

#

Observation: the game has become extremely demanding in processor speed and RAM requirements with an extreme amount of animation

Consequences: Older mobile devices are constantly experiencing crashes in the game ruining the gaming experience

Solution: enable a global setting for us to choose lite mode by default instead of having to crash to automatically be put in lite mode.

full scarab May 1, 2024, 1:17 AM

#

Please remember this channel is for feedback reporting. If you have any questions please see https://discord.com/channels/555639568053829632/1110341802520748132 . Bug reporting should be posted here: https://discord.com/channels/555639568053829632/1100550374944940102 following the formatting found in https://discord.com/channels/555639568053829632/1100554115643355197 .

devout thunder May 1, 2024, 8:00 AM

#

Observation:
Devs took the the turtle shop away and with that they took the chance to buy the state transfer tickets there. (10 transfer tickets are available there)

Consequences:
Now that it’s state transfer time, it would be useful to have the possibility to buy those 10 transfer tickets in the turtle shop to be able to transfer to a different state maybe. So without the turtle shop many people are stuck in their old state and can’t transfer.

Solution:
Please bring the turtle shop back until the reset of transfer event.

State:
188

devout thunder May 1, 2024, 8:25 AM

#

Observation:
States 1261-1272 have been subject to significant neglect compared to other states

Delayed Access to Key Features: Younger states have received game features such as the Behemoth, T11 troops, and Tempest earlier than states 1261-1272. Furthermore, these features are available in the pearl store for further upgrades, making it impossible for states 1261-1272 catch up on upgrades.
Delayed Introduction of Airplane Exercises: The introduction of airplane exercises was delayed by months for states 1261-1272 compared to other states. This delay has made it significantly more challenging for F2P and low-spending players in these states to catch up
Unfair Pairing in Events: States 1261-1272 have been unfairly paired with states that have undergone state transfers in events like Reservoir Raid (RR), causing an unfair disadvantage fighting super teams. This pairing deprives 1261-1272 of a fair chance to compete, leading to frustration among players.
Distribution of Red Gear: states 1261-1263 briefly received red gear, states 1263-1266 did not receive any. Additionally, the red gear released in 1261-1263 was only released for a couple hours before being taken away, giving an advantage to those who were online during those few hours.

#

Consequence:

Increased Disparity: The delay in accessing key features and events has widened the gap between states 1261-1272 and other states in events like RR and Azurtane Heist. This disparity undermines the competitive balance of the game and creates frustration among players.
Player Dissatisfaction: The unfair treatment of these states has led to widespread dissatisfaction among players. Many feel marginalized and unfairly disadvantaged, leading to a decline in morale and engagement
Without immediate action, players from 1261-1272 will start quitting, no matter if spender or not. The inability to compete on an equal footing with other states, coupled with the perception of neglect by the game developers, may drive players to quit the game altogether.

#

Solution:

Opening of State Transfer: Ahead of the Reservoir Raid Summit, states 1261-1272 should be granted the opportunity for state transfer. This will allow them to compete on a level playing field with states that have already undergone state transfers.
Access to Features: Ensure that states 1261-1272 have timely access to key game features and events, such as T11 troops which are available to 1255-1260 and 1273-1278. Additionally, provide equal opportunities to these features like tempest and behemoth materials by adding them immediately to the pearl store.
Fair Event Pairing: Review the event pairing system to ensure that states 1261-1272 are not unfairly matched with states that have undergone advantageous events such as state transfers.
Provide compensation to states 1261-1272 for the unfair distribution of red gear and the issues caused of bugs which excluded whales from playing SVS in 1264 and then sending them “900 bios” as compensation

Affected states:
1261-1272

devout thunder May 1, 2024, 9:35 AM

#

Observation:
The states 55-60 in Migo had state transfers 3 weeks after 2nd SvS, so did the migo before them. Its highly unfair that when it was our turn the devs decided to change the timeline all of a sudden. We arent asking for any special treatment but fair treatment only. Tomorrow we will probably get matched against states and alliances who have had state transfers and have been allowed the chance to grow through the transfer event which would put us in an unfavorable position not due to the lack of effort on the part of our players, but due to the devs not giving us a level playing field.

Consequences:
The people feel treated unfair and that they will have to face an unfair fight in the next events because they didn’t got a chance to transfer and grow.

Solution:
Include every state into the transfer events to treat everyone fair.

State:
All

turbid fox May 1, 2024, 11:20 AM

#

Observation:
People got limitless Wolfe capsules, but not Wolfe or Wolfe fragements

Consequence:
Without the frags they can not get Wolfe and use their capsules

Suggested Solution:
Put Wolfe frags in hero search

State number
all states, but specially the ones with limitless Wolfe unlocked

maiden sorrel May 1, 2024, 11:49 AM

#

observation: the transfer list is not updating.

result: states are not moving from the list 😒

Suggested Solution(s):

A) Provide decent skins in the Skin Store so that Skin Tickets are once again valuable, and are a decent compensation item for bugs and SOS issues.
B) Provide more pearls as rewards and compensation so players can easily attain the skins they want.
C) If there will always be events running to buy the more sought after skins, decorations and statues, remove the Skin Store entirely.

State - All states

Screenshot_2024-05-02_at_1.41.31_AM.jpeg

Screenshot_2024-05-01_at_12.41.27_PM.jpeg

Screenshot_2024-05-01_at_12.43.17_PM.jpeg.png

Screenshot_2024-05-01_at_12.46.26_PM.jpeg.png

gusty fiber May 1, 2024, 7:04 PM

#

Reporting in behalf of Syl

Observation: sometimes when the game is lagging or not loading in from the game side not ours we don't know and are deleting/reinstalling/troubleshooting unnecessarily

Consequence: adds stress on the player and is a waste of time trying to repair if we can't

Suggested solution: I've seen a number of sites that when there is trouble with loading or lagging they have a message translating to basically "Its not you, its us, we are sorry and working on it, please try again later". Think this could be a great tip for this game.

State: All

velvet totem May 1, 2024, 7:24 PM

#

Feedback on behalf of Black_Widow

Observation:
[player says that devs have multiple platforms to state they are listening to players and hearing out feedbacks but it seems the opposite. Despite multiple cries of having less events per week schedule there is everyweek too many events. We need a break!]

Consequence:
[players are physically and mentally drained and don’t have the desire to continue to play much more. Every day we have people who quit and slowly losing a lot of our teammates and friends. ]

Suggested Solution:
[reduce the amount of events each week and limit it to a few only. It gives us time to enjoy real life aswell.]

IGN:Supreme
State number
[461]```

tardy breach May 1, 2024, 8:19 PM

#

ℹ️ Posted on behalf of Syl

**Observation: **
Frequently, when there are acknowledged and accepted widespread performance issues, or issues relating to the game itself where the root cause isn't as a result of client devices, but rather server side resource and compute usage or bottlenecks, players are frequently advised unnecessarily to go through a number of actions such as clearing the cache, deleting, re-installing and troubleshooting the game or even checking their internet connection, router and Wi-Fi

Consequence: **
Players become frustrated as a result of customer services, moderators and other support personnel continuously asking for these actions to be performed, when there is a clear, apparent root cause which is affecting multiple users at the same time.

This approach simply angers the community and player base more than is needed.

Suggested Solution:**
Some other titles, and most mainstream titles when exhibiting issues will frequently use "Status Messages" to keep the users/player base informed that they are aware of the issues and are actively investigating to resolve the ongoing problem.

It would be beneficial if Fun Plus also adopted this approach, whereby they may for example show a notification bar on the loading screen, or within game or update the Facebook page and other platforms. It would also alleviate the constant challenges from support staff.

**States: **All

quiet pendant May 1, 2024, 11:04 PM

#

Observation: 
New heroes are being released and created

Consequence: 
Players have more heroes than they have marches and are forced to upgrade more and more heroes.

Suggested Solution: 
Allow players to reforge and retrain old generation heroes

State number:
All states

🔼 18 🔽 5

zinc glen May 2, 2024, 12:31 AM

#

———————————————————————————

Observation:
There are an insufficient number of heroes which provide stamina reduction buffs - Travis alone is not enough given the increasing stamina costs.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Adjust existing heroes such that there are additional ones that provide a stamina reduction buff.

State Number:
86

———————————————————————————

#

———————————————————————————

Observation:
The unlock criteria for the Behemoth Mk0 was unoriginal and does not take into the varying strength levels of players across different state ages.

Consequence:
Reduces impact factor towards player quality of life.

Suggested Solution:
Adjust the unlock criteria such that it scales based on one’s HQ level, or a similar metric.

State Number:
19

———————————————————————————

worthy lantern May 2, 2024, 6:27 AM

#

Observation:
The time when you can play Path of Water is to less and interrupted.

Consequences:
Path of Water needs a Lot of time to come Forward.

Solution:
No breaks in the Event.

State:
127

safe junco May 2, 2024, 7:30 AM

#

Observation: 
 [Alliance throw down task gold fragments]

Consequence: 
[The gold fragment task only works with non- limitless hero upgrades. You cannot upgrade the limitless hero skills with gold fragments for points for the throw down task.]

Suggested Solution: 
[Make it so gold fragments count for points in events/ throw down task with limitless hero skill upgrades]

State number
[ALL Limitless States]```

naive plinth May 2, 2024, 7:47 AM

#

quiet pendant ``` Observation: New heroes are being released and created Consequence: Playe...

Observation: 
You stopped selling the 2x lucky gacha coin packs

Consequence: 
We can’t purchase 2x gacha coin packs and save up for stage 2 of lucky gashphron 

Suggested Solution: 
Start selling the 2x lucky gacha packs again asap so us medium spenders have chance to max the turtles 

State number
248

elder sequoia May 2, 2024, 10:27 AM

#

Observation:
If you don't spend there's a very little or no chance for you to obtain a sentinel, in majority of cases you'd be kinda lucky getting single sentinel frags for free wherever sentinels are included such as certain events, like Fortune Frenzy at Future Tycoon lately

Consequence:

Players who don't buy stuff in game find it impossible to get any sentinels, those who don't have a sentinel and see others having them may be jealous about them. Its also frustrating to have to constantly build up sentinel frags in your backpack like I have
Not everyone from those who already have a sentinel have to be online when expected and sometimes there may be no one from them online while there could be someone in need to complete all their daily attempts at Frenzy Officer, its going to be good if everyone who would want to could get a chance to have their hoped/wished sentinel, not only those who spend enough to be able to get them cause that is really unfair then

Suggested Solution:

Make it possible to convert any sentinel frags in our backpacks into deafult sentinel frags, and not by converting them like you do it with currencies of various events but letting us do it by ourselves manually like recycling
Sentinels look great and are very useful for Frenzy Officer, it would be much fairer to at least do thing mentioned in "1." if not creating a regular event with deafult sentinel frags as rewards for completing tasks like those in passes or other events such as Crystal Energy Tech Growth, where there are at least 10 frags available for free since you need 10 to craft and obtain a sentinel, providing the deafult sentinel frags will allow all players to craft a sentinel of their choice, as only deafult ones allow you to do that, otherwise you have to have enough frags of a paricular sentinel (all 10 or some mixed with few deafult frags) to craft it, using all already available types of sentinel to choose from while crafting a sentinel

State number:
492/All

elder sequoia May 2, 2024, 11:21 AM

#

Observation:
So many heroes are being released constantly, gen after gen. Some of us in older states have about 70 heroes already from which good majority are no longer useful as each gen gets stronger and sometimes overtakes previous series of gens in its performance

Consequence:

Heroes that are no longer usable are a waste now, ofc once they were useful but since their usage was no longer valuable they're no longer the same and just sit in heroes area acting like unmovable pawn only having a visual usage
Where many marches are needed players are limited sooner or later having all 6 in use already. For example at RR where you have to garrison buildings to occupy and help defend them against the enemy you often need to use at least good majority of your marches if not all available to you, the more marches the better for you and your alliance
It also hurts thinking that once some heroes started becoming limitless gens 3-6 weren't included. Many players who one day got gen 1 as 13 and gen 2 as 14 thought of getting gen 3 as 15 or gen 4 as 16 for example as a continuation of what was done with those first 2 gens of heroes. Its really sad that this bunch of gens couldn't be converted into limitless and still is as old heroes, tho we have gen 18 soon many are still using heroes from gen 13+14. I between others see Zoe from gen 3 (one of my first favourite heroes in this game) with green and orange instead of yellow and blue with improved bow turning into limitless (maybe its too late or not yet but this is my view)

Suggested Solution:
Create 7th/8th march to let us use more of our heroes, like a larger bunch. This would be very useful at RR, fiend rallies at strong alliances/intel, trap (8th/9th there) or MM (whenever it will be back again w/out all the lags and bugs) where as many marches as possible are needed. It would be useful and much nicer if we could have larger range of heroes available to use using our marches in helpful ways

State number:
492/All

toxic tangle May 2, 2024, 12:07 PM

#

Observation:
Azurtane Heist

Consequence:
Azurtane Heist got very outdated rewards and players are not interested to play this event what got also bad matchmaking, no longer with this conditions, It is also full of bugs and its not interesting at all.

Suggested Solution:
Update rewards based on state ages, make this event worthy to play and fun with good matchmaking and no bugs

State number
All states

#

Observation:
TMNT event - Lucky gacha coins

Consequence:
There were no gacha coins in TMNT store what means no other way than bundles to get lucky gacha coins what is making this event unplayable for a lot of players.

Suggested Solution:
Add Lucky gacha coins to TMNT store so players can buy them for pizza, ninja stars or armor shards

State number
All states

devout thunder May 2, 2024, 1:45 PM

#

Observation:
Bugs which effects main events or all players for a longer time, bring comparatively little compensation. The compensation of the bug is so low that it sometimes don’t really cover the loss that they made because of the bug in the event.

Consequences:
That’s frustrating for players especially when they waited for the event and can’t really enjoy it because of the bug.

Solution:
Adjusts the compensation to the bug problem and its impact.

State:
All

true trellis May 2, 2024, 2:43 PM

#

Observation:

Matchmaking in POW is still pretty bad, resulting in many matches with whales that no one can move from buildings so the much weaker team has no choice but to sit in the main building and wait for the match to be over.

Consequence:

Players will either boycott the event, or stop participating in growing numbers each time POW comes around, furthering a drop in overall game activity.

Suggested Solution(s):

A) Teams should only be comprised of players who have similar BP or a better metric of power that ensures battles are fair.
B) Remove the teams option all together and create greater randomization so that no alliance can form an unfair team.

State - All states

zinc glen May 2, 2024, 4:10 PM

#

———————————————————————————

Observation:
The introduction of the stamina bundle does not do anything to address the real long lasting issue of insufficient (equally-accessible) stamina sources.

Consequence:
Reduces impact factor towards player growth and quality of life.

Suggested Solution:
Remove the stamina bundle entirely and correctly (re) introduce ways to earn stamina for free, either via daily tasks, increased daily drop rates, and or reduced infected march costs.

State Number:
896 - All States

———————————————————————————

mild forge May 2, 2024, 6:12 PM

#

Observation: 
 It would be useful to see the stats upgrades when viewing the decoration selections. The only way to see this is by going in and out of every decoration on the island. 

Consequence: 
Just a convenience thing, I have a bunch of decoration crates in the backpack that it’s a pain to know where to put them.

Suggested Solution: 
Display the stats increase in the view, eg march, attack, lethality improvement. Highlight if they are part of a collection. Thanks 

State number
All states

velvet totem May 2, 2024, 6:50 PM

#

Posting on behalf of WolfHowlz[State244]

Observation: 
 [Bought a package for the new heroes, did that a few days ago, because of the rate with 2 tasks/rewards a day i wont make it to the end before the event ends. 
and on the last rewards the heroes fragments come..  ]

Consequence: 
[its now useless that I bought the bundle as I wont get the full rewards of the event as there’s only 2 task per day]

Suggested Solution: 
[there should be a warning, or a way when you purchased it that you can always receive last rewards by buying it with for example biocaps, same option like other "events" such as crystal energy tech growth.]

IGN: Wolf Bite Tomato
State number
[244]```

short dove May 2, 2024, 7:22 PM

#

Observation:
Players have been expressing growing frustration due to the persistent lag spikes and frequent game crashes that have been plaguing the experience lately. It's disheartening to see these issues continue without any apparent efforts to address them. Despite these ongoing technical challenges, the focus of the game appears to be primarily on pushing out new content and events that often require spending. This imbalance between addressing technical issues and delivering new content undermines the overall enjoyment of the game and leaves players feeling neglected.

Consequences:
Players feel fustrated,neglected and overlooked as their gaming experience is overshadowed by persistent technical issues. Many express a sense of disappointment that the focus seems to be on pushing out new content and events rather than prioritizing the resolution of these issues.

Solution:
To effectively tackle these issues and enhance player satisfaction, it's imperative that the development team shifts their focus towards resolving technical issues and improving game stability. This could involve allocating dedicated resources towards diagnosing and addressing the root causes of lag spikes and crashes. Additionally, implementing a more rigorous testing and quality assurance process for new updates and content releases can help prevent the introduction of new technical issues. Furthermore, enhancing transparency and communication with the player community regarding ongoing efforts to resolve technical issues would instill confidence and trust among players. By prioritizing the stability and performance of the game, the development team can ensure a more enjoyable and reliable experience for all players.

State number:
All state

toxic tangle May 2, 2024, 8:14 PM

#

Observation:
State transfer- invites

Consequence:
There is no way to invite someone after stage 2 so if they decide late and their migration points are higher than limit, they are stuck till next transfer what is 90 days waiting.

Suggested Solution:
Add at least 2 emergency invites what can be used after stage 2 is done

State number
All states

toxic tangle May 2, 2024, 9:25 PM

#

Observation:
Path of Water

Consequence:
Path of Water needs to be fixed and rewards updated as current are not best just like matchmaking in POW. Besides all this times when Pow is open are not very flexible and it is very restrictive for players.

Suggested Solution:

Change rewards
Fix matchmaking
Update stickers
Allow us to play POW anytime we want, not only during specific time

State number
All states

shadow plinth May 3, 2024, 2:08 AM

#

Observation:
Many players have provided feedback on increasing the overall font size in-game or implementing options to adjust the font size. This enhancement would greatly benefit players with poor vision, ensuring that everyone can enjoy the game comfortably.

Consequences:
The current font size may be difficult for some players to read, leading to strain, discomfort, and a less enjoyable gaming experience. Players with poor vision may struggle to navigate menus, read in-game chat/text, or understand important information, impacting their ability to fully engage with the game.

Solution:
Developers should prioritize increasing the overall font size in-game or providing options for players to adjust the font size according to their preferences. This would accommodate players with poor vision and ensure that all players can comfortably enjoy the game without straining their eyes or experiencing difficulty in reading text.

State number
State 363 & All states

crimson lance May 3, 2024, 2:52 AM

#

Observation:
Alliance crate - gifts

Consequence:
Claim all button appears only if theres around 40 crates and theres limited period of time to claim it and to simply just click on every single one is slow and take time.

Suggested Solution:
Let button claim all be in gifts always and not just when we hit 40 packs.

State number
All states.

turbid fox May 3, 2024, 5:36 AM

#

Posting on behalf of: Future tomorrow

Obsevation:
People do not reed the new guide/rule format for all events.

Consequence:
It is critical to read the modal instead of just dismissing it so they're not later caught by surprise when an event ends, store closes or items are going to be recycled.

Suggested Solution:
SOS could send a notification 12 and 6 hours before an event ends to "please compete you tasks in X event and use your rewards. Any unused items will be converted to the following rewards of equal value at reset." In this notification it shows what you're receiving and if it's skin tickets, or a bunch of tomatoes or other resources, more players might say "hell no", and take action. "Might" is the keyword here, human behavior is another thing all together.
We'd want to assume the timer and rules are enough but a lot of apps let us set "reminders" for a reason. In this case SOS is the one sending the reminders, which might ease players complaints about converted items.

Statenumber:
All states

elder sequoia May 3, 2024, 7:59 AM

#

Observation:
Doomsday Express event with trucks misses some bits that certain players would like to know/be informed of

Consequence:
You know who you are attacking and which of their marches, but you don't know who attacks you and by which march

Suggested Solution:
It would be good and nice to know who has attacked you and with which march they've done it once either of your trucks got attacked by them, somewhere at your truck's info. Kinda like at battling events, you both know who you've attacked and who has attacked you there

State number:
492/All

velvet totem May 3, 2024, 12:56 PM

#

Posted on behalf of Diablo Fire

Obsevation: Expired items and Hero Frags that cannot be used anymore building up in the backpacks. An example or two of this is that I have well over 3k of Jane fragments and she is a General so I can no longer use her Frags, same with Sarge, Chef, etc. Yet when you do the search button the Heroes that are of no use Frag wise are the ones the that you get the most of. The ones that you need are not availible and recieved as often.

Consequence: This makes the backpack cluttered and it takes too long to find items that you want to use.

Suggested Solution: Give us the option to recycle and clear unwanted items from the backpack. Even if it means that we get rss. I would rather have more rss or plasma than more hero frags of heroes that are already maxed. Make the legendary heroes more availible so that we can improve them.

Statenumber: 1093

🔼3 🔽1

edgy elbow May 3, 2024, 1:56 PM

#

Posting for: Mahiru

🔹Observation: incorporating Old Town RSS tiles into states beyond just the oldest one.

🔹Consequence: Lack of RSS tiles in the Old Town section.

🔹Suggested Solution: Expand RSS tile availability to include both older and newer states within the Old Town section.

🔹Affected States: All states

gilded plover May 3, 2024, 2:54 PM

#

Posting on behalf of: Rewards DD Champion Bets

Obsevation:
There was a publication that rewards for players who guessed the champions would be given out within a week. This was exactly a week ago

Consequence: Lack of diamonds and faith in fulfilling promises

Suggested Solution: Double players' winnings as compensation

Statenumber:
All states

toxic tangle May 3, 2024, 4:37 PM

#

Observation:
Recycling

Consequence:
Players cant recycle all items they want and even the ones they can got limited amount set by game what they can recycle

Suggested Solution:
Allow players to recycle anytime, anything they want and allow them to recycle as much in one go as they need

State number
All states

toxic tangle May 3, 2024, 5:41 PM

#

Observation:
Epic tempest arms and Epic tempest essence

Consequence:
Epic tempest arms are ending recycled by players why smaller players could use them if we could trade them and Epic tempest essence ends up hoarding in our backpacks as most players got no use for it.

Suggested Solution:

Allow players trade Epic tempest arms
Allow players exchange Epic tempest essence to Legendary tempest essence - for example 5 Epic for 1 Legendary

State number
All states

shrewd oak May 3, 2024, 5:46 PM

#

Observation:
TNMT store closed after the end of the 1st part of the crossover and didn’t reopened, while bundles with TNMT currencies are still available.

Consequence:
Players can’t access the store to spend the currency, which is especially inconvenient during the Transfer Event, as some tickets are available there and players cannot get those tickets

Suggested Solution:
Open the TNMT store or extend transfer time as an option until store is open again.

State number
All

toxic tangle May 3, 2024, 6:13 PM

#

Observation:
Capital Clash

Consequence:
Rewards in Capital Clash are outdated and players use more in fights than they get back.
Players use a lot of biocaps to speed or recal and there is also no quick heal button like in svs what is forcing players to go into their settlements and heal there or fill hospital or use all speedups for nothing.

Suggested Solution:

Remove old rewards and update Capital clash rewards based on state age
Add more biocaps for all rankings
Add quick heal into Capital clash

State number
All states

zinc tusk May 3, 2024, 7:28 PM

#

Observation Players need to be able to find a roadmap to what MIGO events are coming. Wiki has a severe lack of updates in general.

Consequence WIKI is outdated and doesn't provide the order in which MIGO events are coming. Makes it hard to plan and is frustrating to not know what is coming.

Solution Make a guide image with the updated MIGO events and post on the SOS Wiki page for everyone to be able to find.

StateAll states

posted for ScroogeJones

toxic tangle May 3, 2024, 9:18 PM

#

Observation:
Journey to glory

Consequence:

First crate what we get on day 1 in Journey to glory is very close to shop and its hard to click on it and sometimes instead of collecting crate we open shop instead.
Rewards and shop in this event got small amount of usable things and some items are not even useful for old states and should be changed based on state age.
Price of some things in Journey to glory shop is high
Everytime players forget to pick up completed task it gets lost what can be really frustrating
Variety of tasks on each day is very low

Suggested Solution:

Move first crate on map further from shop icon and fix it so we can actually click it
Update rewards and shop, give us bigger variety of items we can get and buy
Lower price of certain items like for example: behemoth fragments
If players forget to collect their task rewards send them and allow them to collect it from Rewards stash
Add more types of different tasks so players can pick what they want daily

State number
All states

toxic tangle May 3, 2024, 9:52 PM

#

Observation:
Annihilation awaits

Consequence:

Time slots for this event are not very flexible and a lot of players cant join at that time, as they are working, asleep or with family for example. Having real life.
Having this event be placed on tuesday to thursday is not good and for some stressful as its during working days
Ranking rewards are low and ranking range is also made badly. Some players are working hard for their ranking just to be thrown in 20-100 range in the end what is not fair for them.
Alliance ranking rewards are not enough
Points in rallies should change, Rally leads are trying to help their alliance but instead of showing teamwork matters, players end up punished by lower points if more joiners join rally.

Suggested Solution:

Let Annihilation awaits open nonstop during whole event
Move Annihilation awaits from start of the week to end of week
Change ranking system and give more rewards to all ranks, no bias rankings
Add behemoth crates to alliance ranking rewards as well
Instead of lowering everyones points when rally is full make it so players gain more points, instead of punishing for teamwork, reward teamwork.

State number
All states

quiet pendant May 3, 2024, 10:00 PM

#

Observation: 
The troop healing button automatically sets healing for 1 hour. 

Consequence: 
Frequently there are enough players tapping to heal larger batches of troops. This causes players to click the healing sometimes 4 times more than necessary.

Suggested Solution: 
Create the ability to quick select between 1 hour, 2 hours, 3 hours, and 4 hours to better accommodate the amout of troops that can be healed immediately.

State number
All states```

wanton peak May 3, 2024, 10:11 PM

#

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫: M0therb0ard

𝐎𝐛𝐬𝐞𝐫𝐯𝐚𝐭𝐢𝐨𝐧: for pow the current system allows all players to select bombers option which can be annoying for spenders also please remove the solo instant heal on shield skill because there's already a medic skill instead add the ability to block 2 bombs for each match so in a team Max 4 attempts x 2 bomb blocks = 8 bomb blocked in total.

𝐂𝐨𝐧𝐬𝐞𝐪𝐮𝐞𝐧𝐜𝐞: This would encourage spenders to play POW competitively and it would change the current arrangement which allows all player to select bomber role.

𝐒𝐮𝐠𝐠𝐞𝐬𝐭𝐞𝐝 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧: make bomber role to be picked only by two players instead of all players or change bomb ability to do 50 percent damage instead of instant kill. Also allow each player of a team to block two bombs per match
𝐒𝐭𝐚𝐭𝐞: 1006

𝐈𝐆𝐍: monitor

quiet pendant May 3, 2024, 10:42 PM

#

Observation: 
Player's can attack other state members or even alliance members trucks.

Consequence: 
Frustration within the state gets higher do to player's  attacking each other's trucks

Suggested Solution: 
Make it where only trucks from other states can be attacked

State number
All states```

zinc tusk May 3, 2024, 10:45 PM

#

Observation Not all events need a time slot

Consequence Rain of Riches, Annihilation Awaits, etc aren't needing team deployment so time slot is useless.

Solution Allow events to be accessed any time of the day, thus allowing more people to participate.

State All states

submitted for SOS Screwing Players Since 2019

queen nacelle May 4, 2024, 6:18 AM

#

Observation:
People are panicking before/during/after state mergers.

Consequence:
They are getting nervous and are upset that all the time they've spent playing the game will be destroyed in 10 minutes during SVS.

Suggested Solution:
Creating strictly f2p states for players who want to enjoy playing the game, but not be leveled by "whale" players.

State number
629

amber grail May 4, 2024, 10:35 AM

#

Observation: Hero Gen skips often get you paired with those who have your new Gen for far longer in various match-making systems.

Consequence: Players who get the Gen newly are outmatched and lack the time/ressources to catch up. It causes dissatisfaction and Power imbalance.
Skipped generations are taken from players who wanted to Max out a specific hero from that generation (limited ways to get it).

Suggestion:
When skipping a Gen, hand out extra hero fragments for free for the skipped and the new Generation. Additionally, hand out some XP-books to level the heros faster.
Pairing with other states that exist longer will still be a disadvantage in other aspects (tempest arms, etc) but at least, the heros will be not as outclassed as they are now.

vital pagoda May 4, 2024, 11:13 AM

#

Observation: Troop recovery from SVS battles is slow despite the Enlistment Office Is larger capacity compared to the Hospital

Consequence: This delay affects alliance preparedness after battles in other events

Suggested Solution: Adjust the Duty accrual rate to match players/alliances activity for faster troop recovery

State number:
All

fickle palm May 4, 2024, 1:13 PM

#

Observation: When a crystal mine occupied by a player is attacked by another player only the attacked player get a message if he is kicked out of the mine.

Consequence: it's building unnecessary tensions and we can't really know who attacked who since the reports are often deleted and can't be linked anyway. There have been also players who lied about it with no way to check that. It's also pretty annoying to be warned about such thing happening by another alliance and have no way to check if it's true or not.

Suggested Solution: Add one line in the alliance log when someone is kicked out of a crystal mine just like for gathering tiles so R4 and R5 can see what is going on and handle issues correctly.

State number: every state.

sick marsh May 4, 2024, 1:28 PM

#

Reposted for [SIF]-Red

Observation: Path of Water isn't balanced.

Consequence: There is big gap between the F2P and the big spenders who can easily just destroy everyone over and over and take all the fun out of this mini game

Suggested Solution: Make it either rank related or battle power related or find another solution to balance this out. Let whales fight between whales because there is nothing to fight vs a F2P player or even vs a small/average spender

State number: All

Previous post: 🔼 6

vital pagoda May 4, 2024, 4:11 PM

#

reporting for Seth_

Observation : During SVS , players are frequently annoyed by broadcasts sent by other players in migo chat (world chat)

Consequences : This disrupts gameplay, causing discomfort and frustration to those who participate in the event

Solution: Implement a feature in the game settings that allows players to turn off / on broadcasts visibility, this would make players more comfortable while playing certain events

tall ledge May 4, 2024, 6:59 PM

#

Reporting on behalf of S759. ShadowLord

Observation: 
States have skipped 5 Gens from gen 13 to gen 17 and got Gen 18 in their states, but older states have Pre order heroes event, while those states which have been subjected to gen skip has no ore order heroes event. 

Consequence: 
Skipping 5 Gens are too much but excluding those states from getting limitless potions and gen 18 limitless capsules will deeply affect players in those gen skip states, which will result in quitting more players, frustrated Players. They are already overwhelmed and frustrated because of 5 Gens skip 

Suggested Solution: 
Introduced preorder gen 18 Event in those gen Skip states or send full Pre order heroes event rewards, and send each of the Heroes' limitless capsules to every player via mail so they can locate them. As well increase the ray spin probability of getting limitless capsules and potions.

State number: All states (which skipped gen 13 to gen 17)

dull relic May 4, 2024, 9:30 PM

#

IGN:Twizzie
State: 1015

Observation: We are gaining so much content so fast which is great newer better I get it. We have obsolete items such as Skins, statues and even heroes> Some need to be retired since you cannot do anything or gain them.
Consequence: My problem is that older items and people with OCD like myself want to collect everything and we are finding that some of these are no longer available or we cannot get pieces to upgrade them. This makes having to scroll throw content that is just taking up space to get to the newer stuff to claim or upgrade is rough. On top of that We keep looking for ways to gain these since there is not a way listed on how to obtain these.
Suggestion: Make a Hall of fame or a retirement hall for these items from the past. You keep moving on with new content give us a place to know that there was a time before without mixing up the game upgrades. You can still bring them back for a limited time like McDonalds does the McRib but they deserve a place of honor in the game

rocky heath May 4, 2024, 9:41 PM

#

Observation: there are so many events posted one after the other that continuously have bugs in them.

consequence: this makes it very hard to play the game. it’s hard to keep up with all of the events and players get tired of constantly refreshing their games for bugs or losing connection.

Suggested solution: offer compensation to players so far that are upgraded to where they are at in the game and stick to only a few events. Read all of the bug reports and focus on fixing the players concerns before adding any new events.

State number: All States

naive plinth May 5, 2024, 12:27 AM

#

Observation : impossible to use 40 fireworks and get to final box rewards of 40

Consequences : unable to use 40 fireworks and get final rewards box as you only gave us 36 fireworks

Solution: give us 4 more fire works to use and get final box

State number : All states

near ferry May 5, 2024, 2:36 AM

#

Please note that this channel is for complete feedbacks only following this format: https://discord.com/channels/555639568053829632/1110341802520748132.
If you wish to discuss feedback, please do so in https://discord.com/channels/555639568053829632/925537952652730368.

jaunty mica May 5, 2024, 6:35 AM

#

Observation: My state 970 had a merge but during transfer event a lot people leave state,creating a dead state again as before the merge

Consequence: fewer people will result in failures during svs. less competition during events such as CC and other internal events where alliances from the same state compete with each other

Suggested Solution:greater monitoring of transfer possibilities so that states that have merged do not die back, possibly greater restrictions on transfer invitations for states that have recently merge

🔼2 🔽2
State 970

elder sequoia May 5, 2024, 8:27 AM

#

Observation:
Since 2 daily tasks at Hero Pre-order Pass weren't enough to progress til the end you provided us the 3rd one, but you didn't consider all the types of players who play the game since not each type of task at events suits each player. Those players who find the 3rd task impossible to complete are frustrated after having to complete the other 2 for those few days to hopefully end up getting gen18 hero frags at the end

Consequence:

The 3rd task you've put here relates to top up where as we all know you have to buy bundles to complete it, since its also a daily task like the other 2 you'd have to buy those bundles daily to keep up with your progress. Not every player in this game spends their money on bundles and not everyone from those who do buys them daily. What you've done here is a total absurd, this event isn't only meant to be adressed to particular players but everyone who always had it
Those who either aren't buying bundles daily or (especially) who don't buy them at all as f2p are unable to complete this task. Why you couldn't put a different task there such as those for gathering, fiend rallies or trained troops which every player could attempt? Those tasks would be much fairer for all and not just adress the event mainly to a larger variety of spenders. Players who cannot complete that task efficiently have wasted their time in trying to complete the other 2 tasks as they wont get the gen18 hero frags which are at the end, which are the main goal at this event

Suggested Solution:
Compensate all players (especially those affected) with either enough xp to reach the end of the rewards there or with the amount of frags that we all should get from there. Its unfair and discriminative to players who constantly have to face limits and cannot be treated equally to the rest

State number:
492/All with gen17+18 (which have this event)

sick marsh May 5, 2024, 9:15 AM

#

Please remember this channel is for feedback reports only. For feedback discussions please go to #📋︱feedback-discussion

errant locust May 5, 2024, 3:55 PM

#

Observation: There is no way for players to know how many spots are open in a state during state transfer event

Consequence:
Players who want to move together are unable to do it and are separated from their friends. Some quit the game because of that.

Suggested Solution:
Add a feature for player to know how many free spots are left so they can choose where to go.

State number:
All states

zinc tusk May 5, 2024, 7:28 PM

#

Observation Multiple stacks of the same types of boxes found in backpack

Consequence You have to dig through multiple boxes just to find useful items taking too long and causing frustration.

Suggested Solution Combine all boxes into same stacks.

State All states

*posted for F2P Lisa ⁷³⁹ ²⁴⁸ *

toxic tangle May 5, 2024, 7:55 PM

#

Observation:
Alliance trading

Consequence:
A lot of players got full backpacks of things they cant use but alliance members could but theres no way to help them.

Suggested Solution:
Create alliance trading where players in alliance can trade with each other things they need.

State number
All states

#

Observation:
Quick heal

Consequence:
Keeping quick heal only till svs free stage ends is not enough.

Suggested Solution:
Keep quick heal after svs till start of new week after svs

State number
244 and All states

#

Observation:
Recyclation of hero fragments

Consequence:
Players backpacks are spammed with hero fragments they can no longer use and they cant even recycle or exchange them. This fragments are completely useless.

Suggested Solution:
Allow us to recycle all hero fragments
Allow us to exchange hero fragments to capsules

State number
244

#

Observation:
Emojis

Consequence:
There is only small number of emojis in game and then there are stickers and most of stickers is very hard to get as big part of them is p2p.

Suggested Solution:
Add more basic emojis to the game.

State number
All states

vital pagoda May 5, 2024, 10:42 PM

#

Reported for (492/811/971/699/530)Wika

Observation: a dissatisfaction with the Future Tycoon event , issues with the Bill Raid and Attack Building mechanics, the difficulty of progression without spending , and the high cost of upgrading buildings

Consequence: These issues have a negative effect on experience and enjoyment of the event

Suggested Solution: Introduce adjustment to improve the event , such as adjusting bill raid and attack buildings mechanics to prevent unfair stealing , increase the number of cubes rewards in the rain of riches event to facilitate progression without spending , balancing building upgrade costs to make higher level upgrades more attainable , return the old tycoon tier system that is based on laps passed rather than building upgrades and lastly enhancing daily login rewards to make the players more satisfied

State number:
ALL

golden kraken May 6, 2024, 1:55 AM

#

Observation:
The translate button is useful but would be 100% better if it autotranslated without having to hit the button.

Consequence:
If you are in an alliance with people that speak other languages you have to hit the button every time they talk and it gets very tedious, so many times we just ignore what they are saying which hurts gameplay and inclusiveness.

Suggested Solution:
Have the text from other languages auto-translate and if you hit the button it turns it back to the original language.

State number
All states

runic axle May 6, 2024, 3:47 AM

#

Feedback on behalf of ѕєιѕєι ⁀➷ღ

Observation: A whole season of MIGO (source of strife) have been skipped with the new MIGO season (Icy Isolation) already going live. P11-P13 HQ have also been made available with little to no heads up when P8-P10 was only made available 2 months ago. 3rd aircraft and aircraft formation was also added at the same time adding to the confusion and anxiety. Feels like there is too much rush to release new things and upgrades.

Consequence: Players missed the opportunity for rewards that comes with source of strife and almost impossible to catch up to P13 with such a short upgrading timeframe. Grouping with stronger states in cross state events that have P10 way longer is also detrimental to overall game play and experiences for most players affected by this.

Suggested Solution: Slow down on new releases of events and items. Give players heads up on when upgrades are coming in advance so players can prepare for them and not feel like too much at one go.

State number:
1078 - 1128

velvet totem May 6, 2024, 8:50 AM

#

Please let’s keep the language appropriate and family friendly

grizzled mantle May 6, 2024, 11:55 AM

#

Observation
Broadcast button in the world event chat does not serve a good purpose and is used far more to harrass or annoy than provide any benefit

Consequence
Constant banners on screen that are not justified and diminish gameplay experience. These have no relevance to the game and help nobody

Suggested solution
Preferred. Turn it off completely so its not an option.
Money based one. Make it cost 50000 bios. At least that way you'll make extra cash from spammers

turbid fox May 6, 2024, 2:22 PM

#

Posting on behave of: Freaky

Obersevation:
Intel button is missing when inside headquarter

Consequence:
More clicks need to be done to get to intel

Suggested solution:
Put it back where it was - next to truck-button

flint aurora May 6, 2024, 3:36 PM

#

submitted on behalf of ameen90
Observation:
MIGO state grouping

Consequence:
Grouping together newly merged states with states that have not been merged in two years makes for an unfair advantage to the newer merged states.
Example for migo group: 477 merged Feb. '24 / 476 Nov. '23 / 547 Aug. '23 / 459, 464, 567 Nov. '22

Suggested Solution:
Do not group together newly merged states with ones that have not been merged in a long time

State number
464

serene gulch May 6, 2024, 5:05 PM

#

submitted on behalf of lbapm
Observation:
Level 6 fiends are exedingly hard to kill

Consequence:
They need a really strong rally leader, with top behemoths, aircraft, etc

Suggested Solution:
Reduce the health of level 6 fiends so that they are doable for a normal player.

State number
1058

rich burrow May 6, 2024, 5:15 PM

#

Observation: 
Koth matchmaking and koth chat aren't fair and equal. We got in the same pool as an alliance that have players of 23BP, while we're not even near since I'm only 2.66BP

Consequence: 
Players are frustrated and demoralised. We are feeling like a bunch of small fish in waters full of shark. It's like being set up to fail.

Suggested Solution: 
Improve matchmaking of koth, alliances that have more or less the same total power and not put overpowered alliances against small one

State number
871```

stark robin May 6, 2024, 6:32 PM

#

Observation:
New Migo Collection event contains the same non-upgradeable march skin that was in the prior Migo collection event.

Consequence:
Doesnt feel rewarding.

Suggested solution:
Swap the march skin out for one of the new Migo March Skins, a selectable march skin box, or the option to take behemoth crates.

State Number
597

Evidence:

gaunt moth May 6, 2024, 7:47 PM

#

Observation:
Survival royale has 40 people now instead of 20

Consequence:
There is so much less loot available because the number of players has doubled, but the amount of loot remains the same. It is also harder to win a match now

Suggested Solution:
Leave it how it was, 20 people. No one asked for a change

State number
744

thick storm May 6, 2024, 9:39 PM

#

Observation:
Lime processing conversion rate is reduced TWICE
10 Lime = 5 Concrete
Coal ore processing conversion rate is reduced 10 TIMES
10 Coal ore = 2 Coal
While increasing Migo buildings levels.
Previous Migo season processing conversion rates was:
10 Lime = 10 Concrete
10 Coal ore = 20 Coal

Consequences:
Decreasing raw materials processing conversion rates in half or whole 10 times makes impossible to upgrade Migo buildings especially when even more levels are added to them.
There is slim to none point mining it having this processing conversion rates for Migo building upgrades because by the time these 2 and half months pass people not even gonna be half way done theirs Migo buildings upgrades so they don’t get to put to an actual use and enjoyment of bonuses each upgrade provides.

Suggested Solution:
Revert processing conversion rates back to how it was previous Migo season, which was:
10 Lime = 10 Concrete
10 Coal ore = 20 Coal

mighty fiber May 7, 2024, 1:17 AM

#

Observation:
Developers killed Tempest Market with Reforge Stats update. Now they limited you to buy max 20 items from the same player. After that seller is banned and his offer aren't visible for you.

Consequence:
Market is even more dead now. You can check your data on the number of transactions as they fall and will fall

Suggested Solution:
Lower tax rate to 1.0% for tempest materials market and add minimum tax to every transaction (1 token) instead of shadow banning people for saving few cents on transactions in already dead market.

State number
539

dense ore May 7, 2024, 5:18 AM

#

Observation:
Developers took away the rewards from the Ray’s Place by replacing the current gen heroes portions with creates of older gen heroes portions.

Consequence:
Extremely unfair to all the players as this is the one of the few ways to get current gen heroes portions with biocaps. Players will be even more discouraged to spend because biocaps are nearly useless!

Suggested Solution:
Restore the old rewards with portions of current gen heroes portions ONLY.

State number
All states

jaunty mica May 7, 2024, 7:41 AM

#

Submitted on behalf of ScroogeJones (@ on response)

Observation: items that expire at the end of the event should have information about it in the backpack when we click on it [like Armor Shard]

Consequence: players do not always read the event rules to find out whether certain items can be saved for the next event or whether they are recycled. which leads to many misunderstandings and frustration players.

Suggested Solution:add a detailed description of items when we click on them in the backpack. the description should include information whether the item will be recycled or saved for the next event

State All

upper elk May 7, 2024, 8:19 AM

#

Observation:
Two separate alliance chat tabs for strikes and member messages.

Consequence:
All alliance member messages are lost in spam of strikes, coordinate sharing, etc.

Suggested Solution:
Creating separate tabs

State number
1265

elder sequoia May 7, 2024, 11:15 AM

#

Observation:
Some of us have participated at Giveaway seen in one of the ss. We won Gacha Coins that we got via mail, but the coins can't be seen after claiming them and don't seem to have any use

Consequence:

These coins cannot be used anywhere as the only option would be the Lucky Gashapon and as seen on another ss this Gashapon is closed/unavailable, just like the rest of events in that menu. Players are frustrated not being able to access what they need there
After entering the backpack I cannot see those coins anywhere as seen in the video, I hope they now haven't dissapeared

Suggested Solution:

Please open the store so that we can use those coins, letting us know of the open date
If anything is meant to be closed stop making us get stuff that can be used only there, its frustrating to get something you cannot use. Either let us get it whenever it will be usable or before it becomes unusable, otherwise that's a waste of valuable item

State number:
492/All

sick marsh May 7, 2024, 1:07 PM

#

Posted for ~Hector■Barbosa~

The card collection

Observation: It takes to long for players to go through each set to see how far they are with completing the sets

Consequence: Players get annoyed having to open and close each set to see their progress and they are neglecting it because of that.

Suggested Solution: - Make a swiping system so that when in the fusing menu players can easily see which cards they have diamond.

Open the trading possibility or give the option to recycle the cards they don't need (the lower quantity)
Overall make it easier to navigate through the Card Collection system.

State number: All

jaunty yarrow May 7, 2024, 1:50 PM

#

In-game music & sound effects

Observation: Game has poor sound design and has both music and sound effects turned on when player starts playing for the first time.

Consequence: After short period of time, it causes ear bleeding and desire to throw your phone out of the window.

Suggested Solution 1: Remove all SFX from the game (it's much better without it) or have it turned off by default.
Suggested Solution 2: Revisit the game soundtrack and sound effects and do a complete revamp, making the game more enjoyable when playing with sound on.

State Number: ALL

edgy elbow May 7, 2024, 3:41 PM

#

🔹Observation: GIVE ME MORE COAL ! migo will end before upgrading

🔹Consequence: The player's concern is that they need more coal. Without additional coal, the player fears migo will end before completing their upgrades.

🔹Solution: Provide the player with more coal to ensure they can continue upgrading without interruption.

🔹State: all states effected

Submitted on behalf of player VEGA
9 ⬆️ 0 ⬇️

stark robin May 7, 2024, 5:51 PM

#

Observation: Migo Badges are not working for processing tasks. I have processed a few shipments of coal already and am not getting credit for it.

Consequence: Not possible to complete some badge tasks.

**Solution: **Fix badge tasks

State: All States:

Evidence:
See screenshot below after converting about 1k coal via the processing plant it remains at 0.

sullen badge May 7, 2024, 6:16 PM

#

Observation:
You are too determined to make the only way to play is by paying. You dont fix the problems that exist in events and that we all complain about, and the events that are good you decide to change without anyone asking you to.

Consequences:
Did you want to help us get more fragments of previous heroes? Brilliant!!!! Do something separate for that without needing to ruin our way of getting the current heroes!!!!!

Suggested Solution:
For example, another separate Ray's place only for fragments of previous heroes, so the players can choose. Now you want to force us to spend more money to be able to improve current heroes, which is already difficult to achieve!!!! Leave the Ray's Place and Flash Duels rewards as they were before!!!!

** Upvote 91 & Downvote 2 **
Player: mayra2000

State number: All

verbal cave May 7, 2024, 6:57 PM

#

Observation:
in Heroic development event game give just Christopher capsules for each task as rewards

Consequence: 
Players are frustrated and demoralised. In previously generation players was able to get all 3 heroes completion capsule as reward.
Christopher will be the easiest one to get this season and the other no.

Suggested Solution: 
Give at players all 3 completion capsules reward,for all 3 heroes not just Christopher 

State number
ALL

stray chasm May 7, 2024, 7:28 PM

#

Observation: Annoying & unnecessary notifications.
Consequence: it’s annoying to see more than 30 notifications a day for this game and mean absolutely nothing.
Suggested Solution: Provide a way to turn off the notification about morale speed up.

astral estuary May 7, 2024, 8:44 PM

#

Observation:
Lime processing conversion rate is reduced TWICE
10 Lime = 5 Concrete
Coal ore processing conversion rate is reduced 10 TIMES
10 Coal ore = 2 Coal
While increasing Migo buildings levels.
Previous Migo season processing conversion rates was:
10 Lime = 10 Concrete
10 Coal ore = 20 Coal

Consequences:
Decreasing raw materials processing conversion rates in half or whole 10 times makes impossible to upgrade Migo buildings especially when even more levels are added to them.
There is slim to none point mining it having this processing conversion rates for Migo building upgrades because by the time these 2 and half months pass people not even gonna be half way done theirs Migo buildings upgrades so they don’t get to put to an actual use and enjoyment of bonuses each upgrade provides.

Suggested Solution:
Revert processing conversion rates back to how it was previous Migo season, which was:
10 Lime = 10 Concrete
10 Coal ore = 20 Coal

clever ember May 7, 2024, 9:28 PM

#

**POSTED FOR asesinoloco **

Observation : We didn't have the MIGO "Metamorfix" and we had directly "Project Dominion"
Also, gen 4 arrived a few days ago and we already had gen 5. Several events happened at once: vehicle, red gear, king of the hill

Consequences: We don't have time to evolve because all events happen at once. The BP between players who pay and those who are in F2P can be seen very quickly.

Solution: Have more time between all gens, new stuffs (vehicles, behemoths,...) so that we can all progress equitably.

**State: ** 1264

potent haven May 7, 2024, 10:21 PM

#

Observation:
Make a more fair prices for non-dollar countries.

Consequence:
Many now dollar players have a high rate with in-game purchases. Latin American try to play but with this high prices, impossible to keep playing.

Suggested Solution:
Brazil is the 10th-largest game market in the world as of 2022, and the largest in Latin America, with a revenue of 2.6 billion US dollars.

The Latin America Mobile Gaming Market size is estimated at USD 2.94 billion in 2024, and is expected to reach USD 4.74 billion by 2029

FunPlus can make it more fair and set a rate price of 2:1 or max 3:1. Doing that, can get this high profit market that fp is missing right now.
Many Latin American countries has "official" rate of 1:5 of even 1:15. For a in-game bundles, not fair keep it like that, so high.

State number
All states

naive plinth May 8, 2024, 1:00 AM

#

Observation:
Task in ninja missions state complete one of leonardos story missions , I can’t complete it as I have already done them all and won’t let me repeat them.

Consequence:
Players unable to complete comic strip 1 and get rewards

Suggested Solution:
Reopen story missions or correct the mission to something else , also replace the pizza rewards with frags like last time .

State number
All states

lost mortar May 8, 2024, 7:07 AM

#

Observation:
Lime processing conversion rate is reduced TWICE
10 Lime = 5 Concrete
Coal ore processing conversion rate is reduced 10 TIMES
10 Coal ore = 2 Coal
While increasing Migo buildings levels.
Previous Migo season processing conversion rates was:
10 Lime = 10 Concrete
10 Coal ore = 20 Coal

Consequences:
Decreasing raw materials processing conversion rates in half or whole 10 times makes impossible to upgrade Migo buildings especially when even more levels are added to them.
There is slim to none point mining it having this processing conversion rates for Migo building upgrades because by the time these 2 and half months pass people not even gonna be half way done theirs Migo buildings upgrades so they don’t get to put to an actual use and enjoyment of bonuses each upgrade provides.

Suggested Solution:
Revert processing conversion rates back to how it was previous Migo season, which was:
10 Lime = 10 Concrete
10 Coal ore = 20 Coal

velvet totem May 8, 2024, 8:58 AM

#

Feedback on behalf of Theresa

Observation: 
 [we lost a lot of our big players in state transfer and now we have opponents in KotH that are 3X stronger than our strongest player]

Consequence: 
[many of us already feel like giving up seeing the matchup being so unfair ]

Suggested Solution: 
[the rating should be based on members who are participating instead to ensure fairer matchups including taking into consideration the behemoth, carrier, plasma level, formation system, stats, collection levels. ]

IGN: Theresa
State number:
[1209]```

copper jewel May 8, 2024, 10:23 AM

#

Observation:
We have 2 basically identical events simultaneously, both of which need a lot of time to progress, with 6 mins for 1 game.

Consequence:
Well, you can guess. We're tired and we don't have a desire to play 2 identical events at the same time.

Suggested Solution:
I'm sure you won't do anything with it, still don't know why I'm writing this. Probably because somewhere deep inside I have a little bit, very very very tiny bit of hope, that maybe, just maybe, you'll think about it next time.

State number
All

manic atlas May 8, 2024, 12:18 PM

#

Observations:
Connection error - loss of linked account game data on IOS operating system (iphone)

Consequence:
When I use a linked account to log in to the game on my iPhone (IOS system), I get an error message: game profile not found, please try another account. But when I log in on the Android system, my linked account works normally.

Suggested Solution:
Game error - please help check the problem and fix it.

State number
All

simple robin May 8, 2024, 1:09 PM

#

Observation:
Many players leave their states with every state transfer.

Consequences:
The states lose more and more players with every state transfer.
The players who are left behind,end up quitting the game ,because their states keep getting ignored and they don't get merged.

Suggested Solution:
Merge the states who need it and don't skip them .Just because a state got merged 2 years ago, it doesn't mean that the states are active.

State Number:
182 and all

#

Observation:
RR/koTH matchmaking system needs a lot of work.

Consequences:
As always, unfair matching systems.
Alliances with no p2w players with 6 players registered,get matched against alliances with 30 players registered and p2w players.
As result, they can't even fight. How's that fun? How's that supposed to be exciting?

Suggested Solution:
Please give us fair matches in all the events.

State number:
182 and ALL

#

Observation:
We can't recycle hero frags.

Consequences:
We have a lot of frags in our backpacks, that we don't need anymore ,however, we can't recycle or exchange them anymore.

Suggested Solution:
Please allow us to recycle or exchange them.

State number:
182 and ALL

steady arch May 8, 2024, 1:51 PM

#

Observation : Solo Assault help requires aircraft rating to help others even if you have beaten the level

Consequences : Can't help other members even though you're strong enough to beat the level, leaving smaller alliances without big spenders at lower levels.

Solution: remove requirment for aircraft rating

States Affected: All

subtle dagger May 8, 2024, 2:18 PM

#

Observation: 
It is impossible for players to complete Power play event on 2 reasons:
1. Difficult to upkeep with 6 four-hour timeslots of the day
2. Event asks for so different diverse requirement that we typically keep those items for use in SVS or SOTF over multiple days instead

Consequences: 
1. Most players find it difficult to upkeep with the extensive time required especially when it already takes a huge amount of time to complete other tasks or events in the game.
2. Players finds it difficult to use different items for upgrades all in a single day which are typically kept for main upgrade events such as SOTF and SVS.

Solution: 
Remove Power Play event

Submitted on behalf of nkal

simple robin May 8, 2024, 2:24 PM

#

🌃 Alliance Showdown 🌃

PurpleFlame Observation:
The rewards in many events are outdated and not useful for any of us in our state. In alliance showdown for example. The only thing that the most of us claim from there is anything related to speedups. Because we don't need anything else.

WhietFlame Consequences:
The event gives us options to gain rewards that we don't need and it doesn't motivate our players to participate..

PurpleFlame Suggested solution:
Give us better rewards based on our current state age. We have gen 7 frags there while we are currently on gen18!!
We could have there:

plasma cores and polymer plasma
red crystals,
items for our badge upgrades (certificates of honor)
items for tempest arms,
items to upgrade mk I and mk II,
items to upgrade our airplane,aircraft and helicopter,
or even crates for animated stickers
crates for frames.
items for the limitless heroes (current gen) and more

WhietFlame State Number:
182 & for ALL

torpid wolf May 8, 2024, 2:35 PM

#

Observation:
SOTF Daily task are out of date. The task were updated this week and removed formation system upgrades and second day of Ray’s Place as a way to earn points, but still has upgrade Chief Gear as a task.

Consequence:
Older states suffer because Chief Gear has been maxed for a while and two of the more popular ways to earn points were removed.

Suggested Solution:
Bring back both formation system upgrades and second day at Ray’s Place as a way to earn points. Remove chief gear upgrades and replace with Energy Conversion units

State number
All

subtle dagger May 8, 2024, 2:57 PM

#

Observation:
Effortless progress event always ends on Friday of the week, while there is a Chief gear upgrade on Saturday.

Consequences:
Players do not want to upgrade any chief gears without effortless progress event.

Suggested Solution:
Effortless Progress should perfectly overlap SOTF and SVS prep stage days.

submitted on behalf of buroo

elder sequoia May 8, 2024, 3:04 PM

#

Observation:
At Effortless Progress in the construction plasma option there's just plasma on its own, which for many isn't fair as large majority of players doesn't just use the normal plasma itself

Consequence:
Many players work on upgrades P6-13 where also poly is required. Poly plasma is more expensive (also in free ways) and tougher to get than the normal plasma since there aren't as many options to obtain it as there are for normal plasma, plus conversion of plasma to poly costs a lot sometimes. Its not fair for players who need to use it that they get no discounts on it

Suggested Solution:
Please also include poly plasma at Effortless Progress so that players who use it on their plasma upgrades get the costs of those upgrades much fairer not just on plasma but also on poly

State number:
811/All

flint aurora May 8, 2024, 7:36 PM

#

submitted on behalf of mufasa86.

Observation:
Completing a level of shell shock still does not accumulate the total times completed, same as infected, fiend rallies, use gashapon coins, etc.

Consequence:
Very annoying to either lose credit or have to exit shell shock to claim the task then complete another level and repeat

Suggestion Solution:
Have the slice station tasks accumulate so that they do not need claimed every time that particular task is completed

State:
All

toxic tangle May 8, 2024, 8:02 PM

#

Observation:
TMNT event - Lucky gacha coins

Consequence:
There are no gacha coins in TMNT store what means no other way than bundles to get lucky gacha coins what is making this sevent unplayable for a lot of players.

Suggested Solution:
Add Lucky gacha coins to TMNT store so players can buy them for pizza, ninja stars or armor shard

State number
244 and All states

#

Observation:
Outdated rewards for killing infected

Consequence:
For a long time now we recieve outdated rewards for killing infected from lvl1 to lvl 30.

Suggested Solution:
Update rewards up to state age

State number
All states

#

Observation:
Rays place

Consequence:
Rays place is lacking new generation fragments. The amount of fragments what are people getting from Rays place is not enough at all.

Suggested Solution:
Add more new generation fragments to the wheel in Rays place.

State number
244 and All states

#

Observation:
Daily log in for MIGO

Consequence:
Players would welcome to get at least small reward every day in MIGO, this would make them want to log in daily.

Suggested Solution:
Add daily log in to MIGO

State number
All states

short dove May 8, 2024, 9:52 PM

#

Posted on behalf of Zinky

Players believe that the alliance feast should have like a billboard or a message center where they can write up all their weekly events and for everyone to see instead of spamming players with group messages

Consequences:
Group messages aren't always sent to everyone and not everyone seems to receive those messages and tend to miss out on events

Suggested solution:
Add a message center to alliance feast or a billboard message board to save alliance messages and schedule

State:
All states

craggy ether May 8, 2024, 10:05 PM

#

The player is suggesting to have the 100 tv show collaboration.

Consequences : 
The ninja turtles event was a bit of a cartoon players getting bored it was a bit different from the theme of the game .

Suggested solution : 
Make a collaboration with the 100 tv show it would be fun to have a survival theme since the game is about surviving, add new heroes from the tv show it would be fun.

State number 
All states```

silk karma May 8, 2024, 10:31 PM

#

Observation:
Player would love to see a collaboration with SWAT Kats.

Consequence:
SWAT Kats will have a lot of variety. Events similar to Shell shock can be included and stickers for Feeding Frenzy.

Suggested Solution:
Have a 1 month event - collaboration with SWAT Kats

State number
1007

craggy ether May 8, 2024, 10:52 PM

#

The player suggested adding a new hero "travis girlfriend" .

Consequences:
It appears that players want new heroes and it's fun to have another hero just like travis but in a female version .

Suggested Solution :
Add a new female hero who looks like travis with a sniper as her weapon , who can reduce stamina and also has speed.

State Number : 
All states```

zinc glen May 9, 2024, 1:07 AM

#

———————————————————————————

Observation:
There is no easy way to send back a march that has been accidentally recalled without having to wait for it to return fully.

Consequence:
Reduces impact factor towards player quality of life.

Suggested Solution:
Introduce a 2-way recall feature such that an accidentally recalled marches can simply be reversed once more in its direction without having to return home fully.

State Number:
744

———————————————————————————

#

———————————————————————————

Observation:
The settlement lv7 and lv10 effect previews of some statues is misrepresentative of the true color of said effect.

Consequence:
Reduces impact factor towards player quality of life.

Suggested Solution:
Ensure (retroactively and moving forward) that all previews accurately match what something actually looks like.

State Number:
1300

———————————————————————————

#

———————————————————————————

Observation:
The daily positioning chip attempts within the Treasure Event are lost when not completed prior to reset.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Adjust the daily positioning chip attempts within the Treasure Event such that they rollover / can accrue for later use.

State Number:
929

———————————————————————————

pulsar thicket May 9, 2024, 2:09 AM

#

Observation: The game is fun but as we progress further the routine battle mechanics gets boring as all players use presets without giving it much thoughts.

Consequences: It's become less interesting for most players to do strategies as they know the battle outcome already, this makes the game lose its main purpose as a MMO strategy game.

Solutions: The implementation of a new system of sub-buldings each with different stats attributes which can't be activated all at once but can be switched anytime will greatly influence the game's battle mechanics aswell as provide space for players to actually do some maths as each situation will require a specific stats bonus and the battle outcome will be affected greatly.

State Number: All states

amber grail May 9, 2024, 4:05 AM

#

Observation:
We are not only getting too many events but their requirements do not align, either. Example: Point event for Killing Infected 1 day before it counts for SvS and additionally a day of Power Plant without that Option and entirely different requirements than SvS unless you meet that one time frame a day.

Consequence: Players who invest a lot of time to play all events have issues scoring good ranks. It causes dissatisfaction and makes players question why they should play events.
Players who saved their items for SvS will have to skip the rewards of New events for the sake of ranking.

Solution: Align event tasks of different events partially with each other to allow the achievement of - at least - requirements for basic event rewards by reading event Infos and planning ahead.

State Number: All

runic axle May 9, 2024, 4:23 AM

#

Posting on behalf of 🐬🐬Bad Princess🐬🐬

Observation:
Latest feedy frenzy still rewarding dice for an event that has since finished.

Consequence: Players are not able to get relevant rewards to events in game

Solution: Please make changes to the latest Feeding Frenzy rewards and update it with relevant items

State Number: All

fast void May 9, 2024, 5:21 AM

#

Observation:
One panel in the final chapter of the Donatello comic book in the Ninja Adventure event required participation in the alliance rally Foot Showdown event but this event could only be held once, happened during the week of the solar eclipse (which lead to scheduling conflicts), and there was no other option for completing the panel, finishing the book, and gaining the Donatello frags.

Consequence:
Despite having invested money and or time into achieving the previous chapters players were left with no ability to complete the event and earn the Donatello frags. This is disheartening to players who were excited about the TMNT partnership and posses risk of turning player off from investing in future events.

Suggested solution:
Reopen the Donatello Ninja Adventure chapters alongside the new chapters.

State number
445

stoic imp May 9, 2024, 10:43 AM

#

Posting on behalf of Sano

Obersation: Power Play event only gives you the task overview of the current stage and a calendar but no general overview

Consequence: Players that plan to use items at different times can not plan ahead

Solution: Add a list of all items used in each stage to provide a possibilitiy for Players to prepare and plan better

State Number: 1058

crystal canyon May 9, 2024, 11:23 AM

#

Posting on behalf of BIOhazard

Observation: Game has too many bugs.

Consequence: Players are unable to play the game as intended yet are still expected to pay inflated prices for items that don’t work. It feels like you take advantage of players with micro transaction addiction as you know they will still pay because they can’t help it.

Solution: I would like to see thorough integration and functional testing before new or changed features are released in game. Try and repair the trust with players instead of further degrading it with a game you can see is faulty.

State Number: All States

harsh sage May 9, 2024, 11:32 AM

#

Observation: MK Zero Upgrades does not count for Behemoth upgrading events.

Consequences: Players have saved their fragments to use them in SvS. However, as this now doesn't count, many players are frustrated as they have wasted time to getting stronger

Solutions: Add events for upgrading MK Zero, or count it to the normal behemoth events.

State Number: All states

craggy ether May 9, 2024, 1:06 PM

#

The player suggested replacing the chief badge use in SOTF.

Consequences: 
In SOTF the use of the chief badge is frequently repeated , it makes it hard for them especially F2P players.

Suggested solution:
Replace the use of the chief badge in sotf by something else maybe even with hero search.

State Number :
All states```

sick marsh May 9, 2024, 1:37 PM

#

Posted for Cubby

Stamina cost Nexus

Observation: Nexus costs hundreds of stamina

Consequence: Players don't have enough stamina to be able to do Nexus, fiends, intell and everything else that costs stamina without having to spend diamonds on packs or biocaps

Suggested Solution: Reduce the stamina cost or give more ways to get stamina

State number: All

simple robin May 9, 2024, 3:02 PM

#

Posted for BarnOwl2525

Observation:
We have to click manually to claim each task's price.

Consequences : It takes time to click to collect the migo points of each task after you are done completing it .

Suggested Solution:
Add a Claim All buttons for the migo tasks.
You can also add one for the daily Tasks as well .

State number:
ALL

fast topaz May 9, 2024, 3:07 PM

#

Observation:
Nexus Event is garbage

Consequence:
You have to waste biocaps to do everything, the rewards are poor. Two of the four villages wouldn't open either. In general, the event is garbage.

Also, not timer on screen and exiting the event is not intuitive and people are getting confused.

Suggested Solution:
Scrap the event. It's terrible.

State number
1095

short dove May 9, 2024, 7:55 PM

#

Observation:

Players are unhappy that value slot coins are in the bonanza when the currency gets recycled once event has ended. The fact that game is becoming more focused on monetization, which has disappointed many of our free-to-play (F2P) users.

Consequences:

Disappointment among our free-to-play (F2P) users regarding the lack of friendliness towards their gaming experience. Some feel that there aren't enough opportunities for F2P players to progress and fully engage with the game.

Solution:

To provide them (5 coins + 200 tokens per crate) in daily crates like lucky cards for whole duration of the event. Stop converting them into worthless rss so people who struggle to get fair amounts can keep them for the next event, just like pearls

State:
All State

fervent lintel May 9, 2024, 8:28 PM

#

Observation:
Lime processing conversion rate is reduced TWICE
10 Lime = 5 Concrete
Coal ore processing conversion rate is reduced 10 TIMES
10 Coal ore = 2 Coal
While increasing Migo buildings levels.
Previous Migo season processing conversion rates was:
10 Lime = 10 Concrete
10 Coal ore = 20 Coal

Consequences:
Decreasing raw materials processing conversion rates in half or whole 10 times makes impossible to upgrade Migo buildings especially when even more levels are added to them.
There is slim to none point mining it having this processing conversion rates for Migo building upgrades because by the time these 2 and half months pass people not even gonna be half way done theirs Migo buildings upgrades so they don’t get to put to an actual use and enjoyment of bonuses each upgrade provides.

Suggested Solution:
Revert processing conversion rates back to how it was previous Migo season, which was:
10 Lime = 10 Concrete
10 Coal ore = 20 Coal

golden kraken May 9, 2024, 9:25 PM

#

Observation:
(edited from previous version) The translate button is useful but would be much better if it auto-translated without having to hit the button every time someone speaks. If there was a toggle that could turn off and on auto-translating people could use it for when it is useful and turn it off if they didn't want things translated or if it was causing slow gameplay for some reason.

Consequence:
If you are in an alliance with people that speak other languages you have to hit the button every time they talk and it gets very tedious, so many times we just ignore what they are saying which hurts gameplay and inclusiveness.

Suggested Solution:
Add an off/on toggle in options to have the text from other languages auto-translate and have the ability to toggle this off if you want it the other way.

State number
All states

raw trellis May 9, 2024, 11:10 PM

#

Posted for gen skip ruined sos

Observation: Tempest arms ascension is very expensive and a bad ascension can ruin a piece

Consequence: players are hesitant to ascend their peices or become upset when ascension are bad.

Suggested Solution: Make it possible to undo an ascension and return half of the materials used . Players will be less apprehensive and will ascend pieces more readily .

All states

drowsy shard May 10, 2024, 12:58 AM

#

Observation:

Nexus (if it's still running) overlaps with Fortress Fight times, and soon Capital Clash and possibly KOTH/RR

Consequence:

We can't be in two places at once, this forces players to choose between events and rewards rather than scheduling it without conflict. Neither event can be scheduled by the alliance leadership so we're being forced into the scheduling issue.

Suggested Solution:

-Scrap Nexus
-Change the time slots
-Change the event days/duration

State number
1078

true trellis May 10, 2024, 4:18 AM

#

Observation:

The Operation Resurgence CTA (Call To Action - Button) should be “CLAIM ALL” instead of “CLAIM”.

Consequence:

“CLAIM” makes users click the “CLAIM” button for every crate, resulting in more time needlessly spent in-game. People should be enjoying time with their family, friends or focused on their jobs, not on repetitive or redundant in-game tasks extended by a lack of UID (User Interface Design) sensibilities.

Suggested Solution(s):

See evidence and suggested solution. With the proper background texture and font or template which the FunPlus UI Designer has, I could have done this in less than 3 minutes, if even that.

State - All states

Screenshot_2024-05-10_at_11.52.33_AM.jpeg.png

edgy elbow May 10, 2024, 5:04 AM

#

Observation:
“I don't want collection points to be on everything let us have some stuff for the sake of it being nice to have in our hq
Stupid island. Heres more space. INSTANTLY full of garbage. Its called trash or junk island by most people. Game team have now glossed over it basically. Island? What island? Game doesn't have an island in it”

Consequences:

The overabundance of collection points detracts from the aesthetic appeal of the player's headquarters, limiting their ability to create a visually pleasing environment.
The accumulation of clutter on the island diminishes its value and makes it an undesirable feature for players to engage with.
Players feel ignored or overlooked by the game team, leading to frustration and disengagement with the game.

Suggested Solution:

Give players certain items as purely decorative items within their headquarters, exempting them from functioning as collection points.
Address the issue of clutter accumulation on the island by implementing better management systems or providing additional options for organizing and disposing of unwanted items.
Increase transparency and communication from the game team regarding their plans for improving the island feature, reassuring players that their feedback is being heard and considered.

State number
All states effected

grizzled mantle May 10, 2024, 10:06 AM

#

Observation
Old graphics mode is still preferable for many players but there are big discrepencies between the 2. In this case. Hero "type" is not displayed

Consequence
Have to swap between modes to find out if a hero is berserk, control or resilience

Suggested solution
Add the icons to old graphics mode. It remains more responsive and less laggy.

elder sequoia May 10, 2024, 10:22 AM

#

Observation:
Via various events we often get 3d (3 days long) HQ skins. They are useless as they are only temporal for a very short period of time, they practically have no sensible use and most players prefer to not touch them even if they get them

Consequence:

Those HQ skins are worth nothing and absolute garbage. I can easily see a lack of logic and sense in getting such HQ skins. Who would even try to do whatever it takes to get such HQ skin of which duration time will go in no time? Even if it looks nice or any better than most of known well HQ skins it still means nothing here, it hurts badly to see such thing appearing in regular events
People are often excited to get skins, especially the HQ skins. Providing only a 3d HQ skin ruins that excitement and has bad impact on player's overall experience. Not everyone checks the duration of that skin and once they get or try to use it they get dissaponted at it didn't meet their expectations which can also be frustrating

Suggested Solution:
Instead of providing 3d (3 days long) HQ skin provide a box or crate with all existing permanent HQ skins to choose from just like we have it with frames (unfortunately not alk possible) or decorations in some areas, players will appreciate this more than the ugly and worthless 3d HQ skin and gonna have hope in event(s) that will have a better impact on their experience, being more likely to want to play those events more and as a result also entire game

State number:
811/All

harsh sage May 10, 2024, 10:36 AM

#

Observation:
Players are often missing a few Sentinel Fragments after events.

Consequences:
Players are frustrated that they have to wait quite a while to get the right sentinel fragments back.

Suggested Solution:
Add during the Event time in the pearl shop 5-10 sentinel fragments. So that the players can make up for the missing fragments with pearls.

State number
All states

solemn garnet May 10, 2024, 12:26 PM

#

Observation:
Many players have unused items due to the lack of time to manage more than one account effectively.

Consequence:
The inability to transfer resources effectively between multiple accounts leads to the accumulation of unused items, which could otherwise benefit the player or their alliance.

Suggested Solution:
Introduce a Gift Day/Week event where players can freely transfer various items such as Chief Gear, Badges, Plasma/Poly Plasma, Speedups, Aircraft Components, Crystals for T12 research, Advanced Relocaters, Potions for heroes, and Capsules between accounts or within alliances. This event would facilitate resource sharing and cooperation among players, addressing the issue of unused items and enhancing the gaming experience for all.

State number:
All States

#

Observation:
There is a potential feature to allow players to borrow troops from another player while their enlistment is still counting down.

Consequence:
Currently, players may face situations where they require additional troops but are unable to produce them in time due to the enlistment process. This limitation can impede strategic gameplay and cooperative efforts within alliances.

Suggested Solution:
Implement a feature that enables players to borrow troops from other players while their enlistment is still counting down. This would facilitate cooperative gameplay and strategic planning, allowing players to support each other more effectively during battles and missions.

State number:
All States

edgy elbow May 10, 2024, 3:00 PM

#

Observation:
“Honestly, there's being nitpicky, and then there's the little constant annoying dumb things that don't need to be anywhere but just seem to make simple tasks take that much longer.
Like why we gotta click things so much? Why, when I'm sending a march on Intel, does my game even care if I have an imbalanced march? It's Intel.”

**- Player expresses frustration with minor but persistent annoyances in the game that unnecessarily prolong simple tasks.

Specifically questions the need for excessive clicking and the requirement for balanced marches when sending on Intel missions.**

Consequences:

Excessive clicking requirements and the insistence on balanced marches for Intel missions disrupt gameplay flow and cause frustration.
These annoyances detract from the overall gaming experience, making simple tasks feel needlessly laborious.

Suggested Solution:

Streamline gameplay mechanics to reduce the need for excessive clicking, making tasks more efficient and enjoyable.
Relax restrictions on march compositions for Intel missions, allowing players more flexibility and freedom in their strategies.

State number
All effected states

flat swan May 10, 2024, 3:47 PM

#

Observation: 
 [During SVS  rallies unable to be set or join due to the introduction of trucks. This has been resolved but since been deemed as minimal issue. The success of rallies relies on joiner.  ]

Consequence: 
[Players were unable to join rallies and advising minimal impact for such a widespread problem is insulting. Players less likely to participate in events whilst so many new and unresolved bugs/features.]

Suggested Solution: 
[Ensure proper testing is done with new features to prevent issues. When issues arise don’t insult your player base with saying it is minimal issue when something that was **not wanted** is introduced to game and causes problems. There have been numerous mentions in dev feedback that they will do more testing. Testing does not mean test for one day before launching. Respect the multiple complaints and give necessary compensation equivalent to svs win rewards for all states. ]

State number
[560/685/826]```

dusk jay May 10, 2024, 4:39 PM

#

Co-authored: Elizabeth & Liannin

OBSERVATION

Tempest Arms is negatively impacted by the cost of reforging materials, and, due to the probability within the mechanic, often leads to more sub-standard skills being "pulled" than desireable to reflect the value and cost of reforged materials used.

CONSEQUENCE

Players aren't getting what we can from our heroes, and our investments into Tempest Arms. If this is not improved, our desire to use the reforging feature will fall, and we simply will not bother with something that doesn't have any return for us.
Players will continue to use the auction to try and improve, but won't invest as heavily as little improvement to both the reforge cost and the drop rate will lead to burnout. Eventually the auction will also be affected negatively, rendering it obsolete.

SOLUTION

Increase the probability of a set of higher quality reforge skills, lower the reliance upon RNG for the feature.
When reforging:

Return at least 50% of reforge materials for failed stat reforge
Reduce the drastic increase of price for subsequent reforges... going from 20 on the first try to 80 on the second try is ridiculous.
Reforge essence should offer at least rare or ultra rare skill

STATE

180 (Liannin)/ 676 (Elizabeth)

toxic tangle May 10, 2024, 7:04 PM

#

Observation:
Skins in skin store are same almost in every rotation

Consequence:
Players would like to buy skins and make their collections bigger but skin store keeps on giving same skins into rotation while theres a lot more skins what should be in store but are not in rotation for a very long time.

Suggested Solution:
Make skin store give us different and new options every rotation.

State number
244 and all states

young hornet May 11, 2024, 5:42 AM

#

Observation:
No General Resonating Fragment bundles, or none of them In the Voucher exchange.
Consequence:
Players are unable to upgrade older collaboration heroes.

Suggested Solution:
Add the fragments into the voucher exchange shop, and give us bundles.

State number
All

lilac marsh May 11, 2024, 8:07 AM

#

Observation: 
**SvS warfare event: no further compensation; the initial issue had minimal impact and has been resolved.**
That’s devs reply to a bug that screwed so many states. This honestly is a slap!

Consequence: 
Impacted states lost their government (when not won SvS prep) or lost the better rewards for the SvS government. Which means 21 packs for normal gov, 42 for SvS winning. Followed by losing construction, research and troop training buff. And ending with no warwolf or iron fist or the simple possibility to evict a settlement.

Suggested Solution: 
Don’t give us such comments. You don’t want to compensate players properly? Fine.
But stop telling us that something hadn’t a big impact, when we all KNOW that this is not correct.

State number
all affected states```

dawn mantle May 11, 2024, 9:05 AM

#

Observation:
There are a lot of f2p in sos that are essential for the game keeping going on. Unfortunately there is no way to show how much they do for the game.

Consequences: a lot of needed good players leave the game

Solution:
Maybe having a ranking (state/crossstate/global) dedicated to f2p will help gamers to avoid quitting and play more

fallow stag May 11, 2024, 12:09 PM

#

Observation:
Activating a Shield takes too long

Consequence:
you get Raided/zeroed

Solution:
We need a quick Shield button 🛎️👍🏼 asap in the game

edgy elbow May 11, 2024, 3:47 PM

#

Feedback:
“Mod we want white castle tent hq skin and camel as march skin”

- Players express a desire for new skins in the game, specifically requesting a White Castle Tent HQ skin and a Camel March skin.

Consequences:

Players are eager for more customization options to personalize their gameplay experience.
The absence of these requested skins may lead to disappointment among players who were hoping for additional customization choices.

Suggested Action:

Consider adding a White Castle Tent HQ skin and a Camel March skin to the game's customization options to meet player wants and enhance player satisfaction.

State
All states

toxic schooner May 11, 2024, 3:52 PM

#

Observation: 
 Rewards are in need of updating badly. Items no longer usefull

Consequence: 
Trap and horde. Rewards drops bad. Mostly hero or chief gear where nearly all players have maxed 1 or both of them 
Showdown. Some idiot recently removed the 1 hour speedups so is very little now to buy from shop after. Again it’s all hero or chief gear. 
Alliance shop. Again this is so yesterday. Who wants to buy sarge frags when we have maxed all purple heroes. Again full of useless junk. 

Why are we getting skill books and hero level medals what are only useful on heroes before the red completion heroes arrived. For us that was 5 generations ago. Now they are only used for exchanging. 

Statues and skins etc. Now very poor in what bonuses they give. 2% att for a hq skin is a joke in todays game and you have to spend lots to get one. 

Many other updates are needed. Theses I see are the worst ones. 

Suggested Solution: 
Update of course or drive even more people away from your bug ridden rip off game. 

State number
All states.

wanton peak May 11, 2024, 4:09 PM

#

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫: GET skip Ruined SOS

𝐎𝐛𝐬𝐞𝐫𝐯𝐚𝐭𝐢𝐨𝐧: to introduce new level of chief gears.

𝐂𝐨𝐧𝐬𝐞𝐪𝐮𝐞𝐧𝐜𝐞: players in older state with max chief gears can’t do anything on chief gear upgrade events also the gear materials like alloy, toolbox, blueprint etc keep piling up in their inventory due to lack of release of new gears which annoys players from older states

𝐒𝐮𝐠𝐠𝐞𝐬𝐭𝐞𝐝 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧: to introduce new advanced set of gears for chiefs in older states as they can’t complete chief gear task during events

𝐒𝐭𝐚𝐭𝐞: All

toxic tangle May 11, 2024, 7:39 PM

#

Observation:
Blissful bags keys

Consequence:
Players who buy keys or even if they get them from pass and cant use them as they dont have enough or have spare wants, none of them wishes for keys to end up recycled for rss crates or anything like that.

Suggested Solution:
Do not recycle keys, let players to keep them and use in next blissful bags event.

State number
All states

dusk jay May 11, 2024, 11:04 PM

#

Observation

Block List & Banners - Players, especially during MIGO, have experienced frustration with a limited block list cap and the ability to see the banners of blocked players.

Consequence:

Players dislike shuffling players on their block list, and will be less likely to desire communication in game channels with their counterparts. This negatively affects gameplay for more than the players who are dissatisfied with the chat block as it is, but also their teammates and state families.

If players do not enjoy their communication, they won't engage, which leads to less successful state environments and player experiences overall.

Solution

Expand block list maximum from 50 to a higher amount.
Disengage banner feeds from displaying when players have been blocked by users.

State
All

mighty cloud May 12, 2024, 3:35 AM

#

Observation
The game crashes on apple products every 4-5 minutes.

Consequence
As much as I like looking at my wife and kids on the wallpaper of my phone, I can’t even get through intel without multiple crashes. Events are just as bad.

Solution
Fix it.

State
353, but I assume it’s all states.

jaunty mica May 12, 2024, 4:38 AM

#

Observation: PC - Lucky slots event [Example event] when we are in PC there is a chance of purchasing a bundle by mistake, when we want to buy tokens using biocaplse, after clicking it redirects the mouse cursor to the button to buy. The mouse cursor should be in a neutral place and not like in the attached MP4 file, so that the cursor is immediately on the button to buy a bundle. which, due to quick movements when we have topped-up diamonds, may result in a purchase by accident

Consequence: its hard to get Refund from Customer service State of Survival especially when event its almost done + its a weekend,so cs response time may vary which causes frustration and accidental purchases that you don't know what to do with

Suggested Solution: place the mouse cursor in a neutral place and not on the buy button

State all

young hornet May 12, 2024, 8:24 AM

#

Observation:
No General Resonating Fragment bundles, or none of them In the Voucher exchange.
Consequence:
Players are unable to upgrade older collaboration heroes.

Suggested Solution:
Add the fragments into the voucher exchange shop, and give us bundles. Please add them back.

State number
All

crystal canyon May 12, 2024, 8:37 AM

#

Posting on behalf of Luci

Observation: Game will not allow me to recycle maxed HQ Skins

Consequence: Players are unable to recycle redundant HQ skins. These include the upgradeable HQ skins from the collection arena even though they have reached level 5. This is another example of many, of useless items in backpacks.

Solution: I would like to be able to recycle all HQ skins. It is the players choice what they want to recycle. Thats why there is a warning before we click recycle. Please let us recycle all HQ skins.

State Number: All States

stoic imp May 12, 2024, 10:53 AM

#

Posting on behalf of Azaa

Observation: 
 Barely any way to use the keys in Blissful Bags without spending

Consequence: 
Since the Keys expire after the event ends this event is useless for non spenders

Suggested Solution: 
Include a way to purchase Keys with biocaps to encourage more Players to participate

State number
All```

toxic tangle May 12, 2024, 11:04 AM

#

Observation:
Lucky cards

Consequence:
Rewards in lucky cards are outdated and some useless like Rss crates or hero gear.
Theres only small variety of what to pick as main price in lucky cards.

Suggested Solution:
Remove rss crates and hero gear and add stamina crates instead.
Add to current main rewards Poly and Behemoth crates

State number
All states

gaunt plover May 12, 2024, 1:54 PM

#

Observation:
Currently, migration rating without special invitation stands at 900m, which has become relatively easy to surpass due to the frequent addition of new features every three months. Despite the introduction of Tempest Arms, Vehicles, dino skins, and new heroes, the migration rating remains at 900m.

Consequence:
Players are encountering difficulty in moving without receiving special invitations.

Suggested Solution:
Increase the migration rating for special transfers or allow states to stack unused special invitations from previous transfers.

State Number:
All states

jovial lodge May 12, 2024, 3:01 PM

#

.Observation:
KOTH--The matching is crazy. Today we went against two other alliances where one only had 2 sign up and the other alliance had 24 sign up. When it came time for the event either both of the other two did not show up or they decided to not even fight. We took the entire map and could not even get points fighting the Gaurdians.

Consequence:
Players getting discouraged and just leave the event.

Suggested Solution:
Have a minimum sign up level for the event and make it to where no matter who has control the gaurdians at least fight you. If the other two alliances do not do anything other than sit in the main building and hide then give them a two event punishment disqualification. I just spent an hour trying to find a way of getting points.

State Number:
All states

chrome estuary May 12, 2024, 3:48 PM

#

Reposting for Pippin:

Observation:
In KotH, the food assignments are constantly removing players from the buildings. This has been a problem from when this event was first introduced.

Consequence:
Players run out of food necessary to revive and send marches too quickly because of lost food assignments.

Suggested Solution:
Fix the food assignment buttons to stay on the selected players so they can play the game.

State number:
All

7 upvotes, 0 downvotes

stoic imp May 12, 2024, 4:49 PM

#

Posting on behalf of BarnOwl2525

Observation: 
 Gameplay in KotH is super glitchy and freezes alot. The screen is set to max by default and it is hard to scroll through the map or send marches

Consequence: 
The glitches lower the game experience and make it hard to react fast

Suggested Solution: 
Improve the whole event to be bug free and that it runs smoothly!

State number
All```

sick marsh May 12, 2024, 6:03 PM

#

Posted for BarnOwl2525

Observation: The rules and instructions for events are confusing and hard to understand

Consequence: Players often don't know what to do during events or how to prepare for events

Suggested Solution: Make introduction video's alongside the rules and instructions so that players can still read the rules and instructions but also see what they have to do and how to prepare

State number: All

short dove May 12, 2024, 8:46 PM

#

Observation:
Crimson gems at the operation festival are already hard to get unless you have the sentinel, which gives you more chances to obtain them through brawling operation, but those who don't have the sentinel obtain them through circuit repair by buying chips or obtaining free chips from task challenges, and may not be able to reach 20 Crimson gems, which is the lowest price on the store to get something decent out of it becomes a waste of a prize to obtain them since you can't buy anything with them but speed-ups, and they get recycled.

Consequences:
Players who participate in the operation festival but don't have the sentinel to increase their chances of obtaining Crimson gems find it frustrating to accumulate enough gems to purchase anything good from the store, leading to a sense of wasted effort and dissatisfaction with the event.

Solution:
Allow players to convert Crimson gems into pearls or lower the price for the skins in the Crimson gems section or don't recycle them at the end of the event, just like the pearls allow players to save them. Not everyone is capable of spending large amounts of money on every event.

State:
All state

elder sequoia May 12, 2024, 10:19 PM

#

Observation:
Distribution of bunker/ff rewards isn't fair in some circumstances, the limited number of rewards being possible to distribute to each alliance member doesn't make it any easier if your state is dead and in this also any of alliances included in it. States that didn't have their state merge for long time (seriously needed, like going to hospital once seriously injured) and got multiple transfers since are more than likely to be dead at this stage

Consequence:
Dead state (especially from those old ones) is very likely to have dead alliances included in it where there may be a handful of still active players or alts of those who are active at more live alliances. If such alliance is included in bunker/ff occupations (mainly based on state's rules/decision) then automatically rewards from lets say that particular bunker will have to be distributed in time cause otherwise they will be lost and time given to both register and occupy this bunker will be wasted. For example 10 frags and 1 crate per member, if alliance has like 8 active members only 80 frags and 8 crates will end up here as fairly distributed, rest of the rewards will either be wasted as untouched or have to be given to inactive players which isn't fair for those who are active. In most cases rewards are distributed based on activity of each member and if they participated earlier in rally on that bunker/ff, in this case its impossible to get that done fairly enough and player taking care of both bunker and rewards will have it on their conscience sooner or later

Suggested Solution:
Make the distribution of rewards unlimited so that each alliance regardless of its condition can equally fairly distribute bunker/ff rewards between its members regardless of its circumstances

State number:
492 + All old/dead states

toxic tangle May 12, 2024, 10:19 PM

#

Observation:
Showdown rewards

Consequence:
Showdown rewards and shop are outdated and not useful at all.

Suggested Solution:
Update rewards and shop, make them up to state ages.

State number
All states

elder sequoia May 12, 2024, 11:47 PM

#

Observation:
Lately we get cards only for turtles section, the ones we used to get earlier no longer appear as available which honestly isn't fair to a large bunch of players

Consequence:

There are players who didn't finish collecting cards at Apocalypse Archive, most of them also didn't get enough to meet required amount for the first goal with first sticker which they aimed for as being able to get those stickers after long time since they were first announced to be inttoduced made people think they finally could grab at least 1 of those stickers if not more. Its really frustrating to not be able to get something that practically could be used by all players
Since some players already have those stickers others get jealous in chats like SC or migo chat which can be seen by large number of players. Time that was spent by players who don't have enough cards was wasted, those players are very dissapounted that after working hard for at least 1 sticker got to the stage where they're missing a bunch of cards to get it, and now the packs we get cannot provide those cards which is disrespectful towards them
There are already more than enough stickers from other categories that not all players have and its eventually time to end this up, events and features available to everyone should give all equal chance at least to some fair point if not entirely, how far this has gone has exceeded all possible boundaries

Suggested Solution:

Let players choose between options of either Apocalypse Archive or Ninja Turtles when opening packs for their cards, to choose which one they'd like to continue getting their cards from to peogress enough for their wanted stickers and goals
Provide packs with both options at more sources, so players who aim to complete the card goals seen at either ss can get sufficient cards with more fairness to them. That way all players could receive equal chance in what they aim for here and not some feeling thrown out

State number:
492/All

pulsar thicket May 13, 2024, 12:56 AM

#

Posting on behalf of iceheart3727

Observation: the previous tycoon event was a set down for many spenders in many ways: 1- the matching system was unfair, matching some with heavy spenders which makes it quite impossible to attain a ranking at all, not to mention a good one
2- The wheel of wonders had many great rewards for new states but the odds again seems to be off since most players only got 1 general sentinel fragment no matter how many times they spinned the wheel.
3- the cash return from hitting other player's buildings wasn't worth wasting the dices on it for most instances.

Consequences: mid/low spenders are starting to lose interest in these events which are supposedly added to makes us more attached to the game.

Solutions: each problem has to be addressed individually
1- Provide a fair matching system which is based on previous stages rankings.
2- Most but not all rewards on the wheel should be fairly attainable to encourage everyone to spend for the rest of the rewards rather than spending from the beginning which only few does.
3. Enhance the outcome of hitting other player's buildings.

#

Posting on behalf of iceheart3727

Observation: Regarding the operational festival event "Circuit Repair" the high value rewards seems to be impossible to get even for low/mid spenders and most acquired rewards are low numbers of Pearls.

Consequences: It's frustrating to spend lots materials for such low outcome so most players find it hard to maximize their gain during this event.

Solutions: Adjustments to the already set odds is necessary to provide a fair loss/gain cycle for better gaming experience for all players

twin iris May 13, 2024, 7:18 AM

#

Observation:
Throwdown Topup tasks (420 pts) appear less often and they are never enough for active alliances, whilst Topup Tasks (2000 pts) appear way too frequently.

Consequence:
A lot of time is wasted in refreshing and waiting for these Topup tasks (420 pts), especially on Mondays when store usually get new events.

Suggested Solution:
Make Topup a custom task
OR Increase occurance of these Topup tasks

State number
All states

solemn garnet May 13, 2024, 8:17 AM

#

Posting on behalf of Hades The Great

Observation:
Despite the Formation System being available for a year, points have not been added to SvS prep stages for all Limitless states. Points have only been added for the SOTF event.

Consequence:
This discrepancy may lead to dissatisfaction among players, as it creates an imbalance in the rewards system between different game modes. It could also affect player engagement in SvS prep stages, potentially diminishing interest and participation.

Suggested Solution:
To address this issue, points should be added to SvS prep stages for all Limitless states, similar to the implementation for the SOTF event. This would ensure consistency in the reward system across different game modes and maintain player interest and engagement.

State number:
All States (with Limitless Heroes)

sacred silo May 13, 2024, 10:59 AM

#

For my GM: irelia

Observation/consequence We had a great deal today at reset at state 1300. Some have gotten it but most couldn't as the devs took it away again,, how to keep it fair for everyone in the state? You can guess I was a sleep and missed out on it like 95% of the state.

Suggested solution: put it back so everyone who wants can get it.

Screenshots are taken by someone who actually was.on to get them before they got taken away again.

State: 1300 and all others affected by this, 1133 for example!

undone lynx May 13, 2024, 1:40 PM

#

Observation:  
In the Alliance Throwdown event, the top 3 Alliances (top 5 for Rookie tier) at points level 8 or above in each tier up to Expert will be promoted to the next tier for the following event. But promotions are only triggered for tiers with at least 20 Alliances, except for Rookie, which may require up to 100 Alliances.

Consequence: 
Alliances that have put in a lot of effort and ranked in the top 3 (5) may not promote to the next tier due to the lack of the required number of alliances in their group. This is especially reflected in the Rookie tier, where instead of 100 alliances, only 20-30 are often participated. 

Suggested Solution: 
1. Change the requirements for promotions by reducing the required number of participating Alliances in each tier. 
2. Make a clearer description of the promotions requirements for each tier and specify this in the event rules. 

State numbe:
All

craggy ether May 13, 2024, 2:14 PM

#

Posting on behalf of ShadowLord


Consequences : It can be confusing to not see the style of a hero , even saving marches can be difficult for players .

Suggested solution : add style to the menu when selecting a march and it would be great If the troop/gen level, on the left of the hero icon was in the colour of their style.

State Number : 
All```

warm sedge May 13, 2024, 3:20 PM

#

Posting for this is me

Observation: 
 Recycling of old items in backpack give us chance to recycle heros limitless capsule with a general limitless capsule. resonation heros with general resonation heros frags and for the old gen like gen 3~4~5~6 let us recycle them with gold frags or any thing else

Consequence: 
Players reluctant to use recycle 

Suggested Solution: 
Give better rewards for recycling hero frags etc 


State number 794

turbid fox May 13, 2024, 6:44 PM

#

Posting for: Bleh

Observation:
Bought a bundle with 'grog' coins - but it is unclear where they are for. They can not be used at this point. Its very misleading if the heroes after hours event is already running and you sell an item that is not usable in that stage of the event 🤙🏻

Consequence:
Money is spend for something that can not be used at this point. He just want to be able to use what is pay for, and not some time in the future

Suggested Solution:
There should be a disclaimer on those bundles that this is only usable in certain states or at some point in the future. Just add the dates of when an item become usable when you sell it before that event starts.

State: 1309

steady arch May 13, 2024, 7:03 PM

#

Observation:
Resources/Infected spawn in hive while players are away fighting for bunkers/cc/svs

Consequence:
It takes hours, sometimes days trying to clear out the spots and get everyone back in the correct location.

Suggested Solution:
Have a toggle on built towers that designate them as "Hive Towers". In the hive state, no infected, fiends, or resources spawn within the tower's AOE. When the toggle is off, it operates as normal. To minimize greifing or trolling, you could restrict it to a limited number of towers per alliance. We've been dealing with this (albeit minor) inconvenience for years, and this should be a quicker fix than making a new event...

State number
All

wintry rivet May 13, 2024, 8:30 PM

#

Observation: I am R5 of a rank 2 alliance. More and more of our players are quitting the game because they can no longer reconcile their private lives with the game.

Consequence:
There are too many events! I can't manage to play all the events either. I have the courage to take a gap, but other players feel under pressure. Some players have left us to join small alliances. They want to play more quietly. So we lose one player after the other. We have to merge so often that we no longer grow together as a group. There's no bond with the players because they change so quickly. In my old state, we had much more time to grow together as a community.

Suggested solution:
Please start less events in the game at the same time so that players have time to talk to each other. Some players play the game because of the community. But if that no longer exists, then a city building simulator that costs significantly less will be enough in the future.

State number
All

raw trellis May 13, 2024, 9:26 PM

#

Observation : Value vouchers does not allow you to save up tokens to by bigger rewards the next week. **
The list below are unfair event's where players lose important currency and given
Sad Resource rewards . token's 👎🏼
Plasma leakage
Bloodsport key's
One armed bandit
Dice/ other
Plus
Old Recruitment Token's..

Consequences : players lose out on rewards and lose coins and tokens they Pais for or earned that could be saved and used the following week instead of recycled to rss and skin tickets which are not helpful or desired.

Suggested solutions:
Allow 0layers to keep there coins tokens and currency fir repetitive events.

Posted for : barnowl12525
State number all

lilac trout May 13, 2024, 10:00 PM

#

Observation: Maddie and Frank statue have only 1 Frank circling around the settlement which make it little less interesting and as shown in representation there's 4 franks circling.

Consequences: Players who bought the statue feeling unsatisfied after paying for it. And it looks weird over settlement.

Solution: Add more franks around settlement effect with Maddie statue.

Posted for: mum_525978
States: All states.

long tusk May 14, 2024, 12:55 AM

#

Observation: While it is nice to be able to recycle useless general frags, what about the thousands upon thousands of useless hero frags? Please open a recycling event during the next holiday celebration event like you used to. The number of useless frags taking up space in our packs is ridiculous.

Consequence: you still are handing out useless frags in states that are long past maxing the early heroes. It makes certain aspects of the game a waste of time and members do less and less and log in less and less.

Solution: open up recycling of specific hero frags for purple and blue heroes.

State 893
IGN: ImmaBlameDoos

near ferry May 14, 2024, 1:58 AM

#

Please note that this channel is for complete feedbacks only following this format: https://discord.com/channels/555639568053829632/1110341802520748132.
If you wish to discuss feedback, please do so in https://discord.com/channels/555639568053829632/925537952652730368. Thank you ChickHeart2

stoic imp May 14, 2024, 5:58 PM

#

Posting on behalf of paronpesken


Consequences : there is no independant relocator besides the advanced one that ports you in your hive which is usually a waste considering we need to relocate often in events

Suggested solution : Add a new relocator that freely ports you within your "hive" that does not depend on the R5 or the Alliance HQ 

State Number : 
All```

unkempt spruce May 14, 2024, 6:53 PM

#

Observation: 
 State 1174 has fewer than 500 active players. 

Consequence: 
Some players would like to have a higher number, even 1000 players in the state, to make it more active and fun. 

Suggested Solution: 
Include State 1174 in the next State Merger event, to be merged with other states. 

State number
1174```

tame bluff May 14, 2024, 9:11 PM

#

**Observation: **

Events encourage players to attack and/or loot from each other.

**Consequence: **

Mature states learn over time to work together as a state but some events like KE, Mining and Doomsday Express go against this and cause conflicts and resentment among players.

**Suggested Solution: **

Make KE last 1 day only before CC but allow it to be cross-state like SvS (and have the same restrictions). It could even be among all of the states in our groupings.
At the beginning of a state everyone gets into this event but over time no one wants to attack other players in their own state.

Don't allow occupied mines to be booted by other players. Make them first come first serve.

Finally, make "Others' Trucks" in Doomsday Express only show player's trucks from other states.

There may be other events that could use similar tweaking but these are the main ones we struggle with.
These changes would make these events more fun for everyone and lead to less conflict between alliances and players.

State number

1040/1082

tame bluff May 14, 2024, 9:41 PM

#

**Observation: **

March preset saving is overly complicated.

**Consequence: **

Changing march presets during an event takes too much time.

**Suggested Solution: **

Just add a save button to the main march screen. That way we can set the march up, click the save button and then click the preset where we want it saved.
Maybe the gear icon could be used to change the preset names and button colors.

State number

1040/1082

manic glacier May 15, 2024, 12:08 AM

#

Observation:
Event Billboard button is misleading

Consequence:
It shows unnecessary event (Team-up Bundle, Dig'Em Up, or any garbage events) not event that wanted e.g Troop Drill

Suggested Solution
Revert back when tap Event Billboard should be in Troop Drill for not missing out chances not Team-Up Bundle, Dig'Em Up or any garbage crap events

State:
All

undone lynx May 15, 2024, 7:25 AM

#

Players have accumulated a lot of items that they can't use due to having completed certain research and upgrades, and unwanted items continue to appear as rewards in events. 

Consequence: 
Players don't like the mess in the backpack, as well as the fact that they can't do anything with the items they've received as event rewards. 

Suggestion: 
Add the ability to conversate old unused, outdated materials into materials that can be useful. For example:
- hero badges to potions;
- fragments to capsules and so on. 

State number:
All states.

#

More and more often, states skip generations of heroes (multiple generations appear at the same time) and each time the number of skipped generations increases.

Consequence: 
Players from these states have less time, ressources and opportunity to upgrade their heroes compared to states that did not have a Generation skip. At the same time, everything leads to the fact that these states will eventually fight each other in various match-making which will result in quitting more players because of injustice and imbalance. 

Suggestion:
Consider options for appropriate compensation all players, both generation skip and non generation skip players: there needs to be some sort of balance to boost those players a little, but not boost them so much it discourages the others who got nothing from wanting to continue to play the game. 
For example:
- Add more Capsules and Potions to events rewards for all states with limitless heroes. 
- For states with the gen skip, send each of the Heroes' limitless capsules to every player via mail so they can locate them.
- For states with generation skipping, give the opportunity to go through the Hero Challenge event not only of the last generation, but also of those generations that they "skipping". 

State number:
All states.

#

More and more players complain about constant lags and disconnects, errors that have been encountered since 2019 continue to appear, and in all likelihood, have not been finally fixed. 

Consequence: 
Every day players are losing motivation to continue playing and investing their time and money in the game. CS continues to send a standard message to players, including troubleshooting steps, that don't work, because this is SOS performance end issue most often, not a user end issue. This makes players belive their voices and efforts in reporting are worthless, and they are unappreciated. 

Suggestion: 
Please slow down with the release of new features. Before releasing new events take time to fix old bugs that have been in game for a long time, focus on fixing the current issues. 

State number:
All states.

#

The constant disregard for proportionally increasing the rewards when states merge / higher demands for materials are required.

Consequence: 
After state merges the possibility of getting a high position in state or cross-state events diminishes requiring a higher amount of materials to be used, yet the rewards for these don’t increase.

Suggestion: 
Please, increase the rewards for state and cross-state events after state merges. 

State number:
All states.

#

There are events that aren’t wished by the community and still get released. 

Consequence: 
There is always a reason why people don’t want certain events, some that are not family friendly (exemple: the Valentine Event). 

Suggestion: 
Listen to your player base, if they don’t wish certain things in game don’t force them to have it. 

State number:
All states.

noble acorn May 15, 2024, 11:13 AM

#

Observation: we are at gen 8 and Ada’s style doesn’t match any of heroes we have
Consequence: what’s the point of new system if we don’t have enough heroes in younger states to match recommended style?
Suggestion: adapt it based on state / gen age
States: all states that are on gen 8 (maybe gen 9 as well) and younger

simple robin May 15, 2024, 11:16 AM

#

Observation:
The healing every day in the most states and alliances is really slow.

Consequences:
Many players lose their troops permanently because they can't heal properly. While in SvS you can revive your troops ,there are events like Capital Clash or KE where the healing is needed .

Suggested Solution:
Please give us the quick heal button, that we have during svs, permanently.

State number:
All

fallow stag May 15, 2024, 11:28 AM

#

Observation:
When player's can't collect Stamina, before a " New Drop"

Consequence:
Player's can't do some dailies, Rallies, Plague Zone, or Troop Drills event

Suggested solution:
1, Have the stamina in the update crate/mail drop.
2, stamina to be moved inside the settlement Tower ( Rewards section )
3, Allow Alliance members to give a limited amount of stamina

amber grail May 15, 2024, 12:39 PM

#

Observation:
Incubator is a nice gimmick but useless later on. Biocaps are used for more and more tasks and require huge numbers (Dart Club, refreshing Duty Calls, VIP points etc). Incubator gives you for 30days 50% with a max of about 6k incubated biocaps -> You get around 3k after 30days.

Consequence:
F2P and low spenders have to worry about which event to spend biocaps on and what to use them for. Additionally, most use the incubator out of habit and not for its use.

Suggested Solution:
Lift the cap on how many biocaos you can incubate or increase it drastically.

State number:
All

fickle palm May 15, 2024, 1:05 PM

#

Observation:
For the turtle event you can get 5 pizzas 5x each day for killing lv 23 or more infected. Sadly with today updates infected did become a LOT stronger.

Consequence: In my state and probably every younger state, nobody can kill lv 23 infected and their 500 million BP, so nobody can complete this part of the event anymore, even the whales.

Suggested solution:
Return the new states to the original infected power! I'm fine with giving stuff to do with old players but this is ridiculous for people who aren't plasma 10.

State number : probably all states after 1253

jovial lodge May 15, 2024, 2:12 PM

#

Observation:
In the Nexus event you loose your troops for the entire event, just in the event, and when you try and heal the troops you are not allowed to ask for help from the alliance nor are you allowed to use healing speedups. Plus the event uses too much in spam and relocators and not being allowed to bubble up. This event seems geared towards the whales and big spenders of the game and being as I am mid to low spender I am seriously thinking about leaving the game. I have already started looking for a new game to play.

Consequence:
Unable to participate and unwilling to participate. Being as I was zeroed troop wise all i can do is show up and sitt by the check point and pick off footmen and waste spam. I feel that it is a waste of my time and energy to particpate in the event if all i can do is sit by the checkpoint and twidle my thumbs.

Suggested Solution:
Allow troops to be healed like they are in other events. Allow us to use help and speedups and allow the use of the bubbles. Make things fair for the smaller players instead of making things better for the whales and big spenders.

State number
1093

long tusk May 15, 2024, 5:23 PM

#

Observation: upon completing the game update, I now only have the option to hit in state trucks.

Consequences: This is the worst and only leads to instate drama, which people quit over. If people in other states want to hit within their own state, fine. But let states be strategic and list out of state trucks for people to hit like before if they want to.

Suggestions: change the screen back to show options of trucks to hit for both in and out of state like before.

IGN:ImmaBlameDoos
State: 893

tepid meadow May 15, 2024, 6:03 PM

#

Observation:
Once again there has been a new event added to the pile of things that consumes stamina. We were already having trouble completing all of the tasks required of us with the sparse amount of stamina that is provided. Now there are intel missions that requires you to help friends for 10 stamina and you receive mediocre prizes in return. The game has changed a lot over the years, but the amount of stamina has not changed. I think that it's time to make a change for the better enjoyment of the game.

**Consequence: **
There isn't enough stamina to do everything that is required of us every single day and using biocaps to get intel done is a hinderance and a big set back for some people. It's not fun to try to ration out stamina and try to do everything one at a time just so we can use Travis.

Suggested solution:
Increase the Stamina bar to 300 or higher, or make players able to regain stamina quicker, or increase the stamina drops from 80 to 200, or make stamina prizes in events more often.

State:
All states.

undone terrace May 15, 2024, 6:15 PM

#

Observation:
with the update the intel has been changed. now other players can do my intel. also completing intel is now done with only one click and i cannot view the rewards anymore.

Consequence:
if others can do my intel i lose plasma crate rewards. and the rewards for helping others with their intel are not worth it. also completing intel is now done with only one click and i cannot view the rewards anymore.

Suggested solution:
intel was fine as it was before. just change it back.

State:
All states.

bright fjord May 15, 2024, 6:17 PM

#

**Observation: **
Difficulty finding specific resources and mixing different raids. So need some lil Interface improvements.

**Consequence: **

Hard to find specific type of resource on map.
Raids for ordinary mobs or enemies interfering to events raids, like Trap or T-Rex/Titans raids.

**Suggested Solution: **

Add to Map button interface filter options to show only specific resourse on map (f. e. Metall)
For all Event Raids, like Trap raids or Titan raids, add to ally/war interface (where u can see all available raids) new tab at left (next to [Raids] tab) like [Events Raids] or put all event raids into existing [Event] tab.

State number
406

mystic sedge May 15, 2024, 6:47 PM

#

Observation:
[We still not have enough chief stamina to finish all daily tasks and developers bring more & more features consuming chief stamina]

Consequence:
[Negative]

Suggested Solution:
[We have Hunting the Hunter event which goes for few days. Do this days during Hunting the Hunter chief stamina free. It will helps more than pitiful stamina packs]

State number
[704]

hidden hollow May 15, 2024, 6:56 PM

#

Observation

The reward for the help Ally is way too much low

Suggestion

Increase the reward , if don't give resources give legendary hero fragment based on hero generation

edgy elbow May 15, 2024, 7:12 PM

#

posting for player: Carol

🔹** observation**
“Is there a way to turn off these new help intel? I no longer had the stam to do everything from the old intels, I only do the one with plasma, and they are still adding more intel that I don't need, it is getting very visually polluted, could there be a button that turns this off to be optional for those who usually buy stam with money🙃”

**- Player expresses frustration with the new help Intel feature and desires an option to disable it.

Specifically mentions not having enough stamina to engage with all the new Intel missions, leading to visual clutter and a less enjoyable gameplay experience.
Suggests implementing a toggle button to allow players to opt out of the new help Intel feature, especially for those who typically purchase stamina with real money.**

🔹Consequences:

The addition of new help Intel missions without an option to disable them can overwhelm players and detract from their ability to focus on missions they prefer.
Visual clutter caused by unwanted Intel missions can decrease the overall aesthetic appeal of the game and impede navigation.
Players may become frustrated or disengaged if they feel unable to manage the influx of new Intel missions.
-Players might accidentally click on Intel they don’t want to complete

🔹Suggested Action:

Implement a toggle button to enable players to opt out of the new help Intel feature, providing them with more control over their gameplay experience.
This option would allow players to customize their gameplay experience according to their preferences and stamina availability, leading to increased player satisfaction and engagement.

🔹States
All states effected

storm matrix May 15, 2024, 10:45 PM

#

Observation:
After adding “help intel” the amount of stamina needed is even more insane! And the rewards for “help intel”, “explore”, “rescues” and “added MIGO intel” is, to say the least, disappointing.

Consequence:
The intel we want to do, for most the plasma intel, is blocked by explore, rescues and intel collections we have to complete to proceed in the Exploration Project.
Intel becomes useless and costly. Many tasks we don’t need, don’t want and are not even worth our stamina/time.
And stamina bundles are not the answer we need!

Suggested Solution:
Give us the option to remove tasks, disband them. So we can choose the intel we want and need. Also means this could be a solution for the constant lack of stamina.

State number
All

zinc glen May 16, 2024, 12:50 AM

#

———————————————————————————

Observation:
The rewards in the new Power Play event are no where near enough to justify the amount of resources and time that is required of one.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Improve / significantly increase the quantity of the rewards.

State Number:
All States

———————————————————————————

#

———————————————————————————

Observation:
There is no quick way to offload thousands of resources in the Operation Resurgence recycling event.

Consequence:
Reduces impact factor towards player quality of life.

Suggested Solution:
Intruder a use all or slider button such that one can manually determine how many of one receive can be recycled.

State Number:
All States

———————————————————————————

#

———————————————————————————

Observation:
The removal of universal resonance fragments affects one’s ability to advance older resonating heroes.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Bring back universal resonance fragments.

State Number:
All States

———————————————————————————

#

———————————————————————————

Observation:
It’s been difficult to hit gacha-related comic milestones in the TMNT collab event, especially if earned free gacha coins are used in mass early on.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Reintroduce those coins back into the event redemption store, as we did during the RE collab, such that those could tasks could be satisfied at any given time, and without spending.

State Number:
All States

———————————————————————————

vital pagoda May 16, 2024, 1:35 AM

#

Observation: Players dislike the current music on the game

Consequences: This decrease player enjoyment.

Solution: Restore the old music and provide a settings option for music selection

State number:
All

fickle briar May 16, 2024, 4:37 AM

#

Observation: Many events happening at once is making it harder and harder to track and make sure every individual event is checked and "signed in" to, often the events have hidden "daily sign in" rewards that unless you manually locate and tap the rewards, you will not get.

Consequences: F2P rewards easily getting missed or forgotten about due to "signing in" for 2/6 events, causing frustration and exhaustion among the player base as the event clutter only increases. (My state, currently has 30 active events to track.)

Solution: Standard daily sign in completion should count for signing in across all events, and leave the rewards as collectable for us to retrieve and not expire/pause the progression towards the sign in rewards should we not collect on that specific day. This is doable, as the previous badge sign in events have allowed us to not collect for the entire week but pick them up before the event ended, proving this feature is possible to add to the game.

Or alternatively have a category for sign-in sub event features in the event tab so they are easier to find, not hidden off in the upper or lower corners with small buttons to access them on each individual event page. Dedicated players losing rewards due to clutter spawning events is harmful to the progress we actively contribute to in the game.

State number: 1240, effects all

fiery portal May 16, 2024, 7:59 AM

#

**Observation : **
New intels consume lots of stamina. Stamina those days (adding migo and behemoth) is difficult to get as a f2p.

Consequence:
Difficult to finish dailies and do rallies. Especially Fridays.

Suggested solution:
Remove the new helping intels , turn them of so they do not appear at Intel page or in Map. If not then increase the rewards and in the mean time reduce cost of stamina.

State :
845 , all

shell temple May 16, 2024, 10:10 AM

#

Observation:
The new “Ally Help” Feature in Intel doesnt count in Throwdown Infected Tasks.

Consequence:
It’s very inconvenient and waste of stamina.

Solution:
Make it count in Throwdown Infected task

State: 989

harsh sage May 16, 2024, 10:40 AM

#

Observation:
Bunker/Facility rewards give only "old" Hero fragments.

Consequence:
Lot of Player does not join the fights, since it is useless to them

Solution:
Add hero fragments of the current GENs from the States

State:
1273 / All States

hazy island May 16, 2024, 12:22 PM

#

Observation: 
 Players from all states, F2P or P2P feel really not heard. Every time they take off their time to do a feedback or a bug report, even if this is upvoted a hundred times it's look like nothing change.

Consequence: 
Because of this lack of consideration, players don't bother to report anything at all. Tons of players just quit playing after every update. Not enough player = losing a lot of events,  and that makes even more players quit. Dead state and unhappy players, that can't be good for the future of this game.

Suggested Solution: 
Make more tests before releasing new features or updates. Players don't need new stuff every week. They prefer less but things that work, than 30 bugged events in a month. There's plenty of feeback about the constant increase of time players have to spend in game and they don't want more. It could also be beneficial if devs would mind communicating with players just a little bit more. That could help to realise how far from what the "average" player needs/ wants, they are.

State number
All state```

#

Observation: 
 New help intel is a pain for most players. They can't see the Migo intel, the normal intel, and the plasma intel. They need to use the search intel button to complete the requirements for Migo point. AND stamina is low. Doing intel (for Migo and dailies)+3-5 fiends + 5 infected for turtles + troops drill is way too much stamina used in one day for majority of players.

Consequence: 
Players struggling to find their intel, it is almost impossible to do it all with only the free stamina giving in the game. They have to use the 3 stamina crates every day, and they can't bank those for events where you have to kill infected, so they can't have good ranking in those events. 

Suggested Solution: 
1. Give an option to deactivate the help intel so players can choose what they want to do and IF they want to help.
2. Reduce to 150 seconds the cooldown between each free stamina given to the player so they can save the stamina crates for events.

State number
All state```

dusk jay May 16, 2024, 1:46 PM

#

OBSERVATION:

Intel Update isn't what players expected. While some don't like the feature, others see it as a method of helping teammates conserve stamina.

CONSEQUENCE:

On specific days, like Plasma Leakage, players don't want others to have access to their Intel.

Players who are dubious about the feature will steadily become frustrated, as their Intel is hidden or inaccessible behind the Intel of others in the Radar.

Inactive Alliance members also popup, which helps no one at all.

SOLUTION:

Some players believe the update to Intel should be rolled back and removed entirely.

Players who can see a use for the feature would prefer:

A filtering and/or toggle on/off function, so inactives aren't displaying or our own Intel can be easily located and accessed
A method of requesting help instead of automatically/passively displaying, showing a notification in Alliance Chat and Radar or as a private invite which will then display on Radar when accepted.
A return of a portion of used stamina, or some sort of quality reward like dino frags/crates or plasma for assisting players

STATE:
180/any

amber grail May 16, 2024, 3:56 PM

#

Reporting on behalf of Catnip:

Observation:
Emojis are too few.

Consequence:
Players cannot express themselves in enough ways and feel unsatisfied with the current amount and content of emojis.

Suggested Solution:
Player asks for

puke emoji
fire emoji
Additionally, emojis about current events would be amazing: trucks for Doomsday, turtles (additionally to the pizza) for TMNT, Snowflake for Icy Isolation, etc.

State number:
1275/All

vernal cosmos May 16, 2024, 3:59 PM

#

**Observation: **
Tedious New Technology Blueprint donating clicking.

**Consequence: **
Negative. We end up with almost hundreds of electronic components to donate to the New technology blueprint event and have to click them one by one and wasted A LOT of time. We do one more infected or something and we have more to do. it's absolutely a time waste and im sure many people dont even bother donating because its so long and tedious.

**Suggested Solution: **
Very simple... add a "donate all" button.

State number
1290

#

**Observation: **
Constant and frequent game crashes mostly on iOS devices. iPad and iPhone and sometimes on Macbook. In the course of a day of playing my game crashes over 15 times and sometimes during important events or times of war.
It crashes at very random times and sometimes even when im just watching the screen. Almost always happens when im scrolling around in wilderness view and flicking through events billboard completing tasks. (basically whatever i'm doing is prone to a crash)

**Consequence: **
Very negative. Every update i pray the crashes are fixed but nothing. Somebody can easily lose a ton of troops if they send a march and game crashes if they cannot recall them or use speed ups. Overall its just so unpleasant and makes me not even want to open the game back up. Many of my alliance members have also complained about the same crashing issues and its been happening for a couple months now. Many of my friends are quitting and im sure the 'broken' game and crashes are a huge contribution to this, as i myself am feeling burnt out by them.

**Suggested Solution: **
Fix these game crashes on iOS devices as they are unbearable.

State number
1290 - all

nimble fjord May 16, 2024, 4:19 PM

#

Observation: Nexus map is bugged. Had to restart the game because of lags and glitches. My march got stuck on the nexus map while my hq gone back to the state map. can’t relocate to nexus map and help my alliance now. a bunch of players from my alliance can’t open nexus map because of it too.

consequences: game experience is ruined for me and my alliance and other players and states.

suggested solution: START INVESTING MONEY INTO OPTIMIZATION OF YOUR GAME INSTEAD OF RELEASING A STUPID AMOUNT OF EVENTS AND COLLABORATIONS THAT WE DON’T NEED AND DON’T WANT!
AND DON’T GIVE US COMPENSATION LIKE “100 BIOS, 5MIN SPEEDUPS and 5 SKIN TICKETS” FIX THE GAME!
#MASSQUIT

vocal mural May 16, 2024, 5:06 PM

#

Observation: End Nexus event

Consequence: Nobody can play it properly

Suggested Solution: Just delete the event

State number: 1093

obtuse temple May 16, 2024, 5:10 PM

#

Observation: Nexus is broken.. marches and whole rallies disappear into a void saying 00:00 instead of hitting, people are unable to teleport, unable to beseige buildings, only partially full rallies can hit, not showing any warning when being attacked, constant freezing, unable to leave the map.

Edited to add: buildings are still being attacked after the event has ended.

Consequence: People using huge amounts of relocators/biocaps to try to free their marches and speedups if unable to move at all. Troops killed leaving players unable to fight in the next stage (also no option to speed up healing).

Suggested Solution: Cancel event entirely or reset to yesterdays stage (including return of troops/relocators/biocaps) and postpone until actually fixed.

State number: 1087

craggy ether May 16, 2024, 5:31 PM

#

Please this channel is only for feedback reporting , we use #📋︱feedback-discussion to discuss the feedbacks and #🧟︱general to chat 😊

warm sedge May 16, 2024, 6:08 PM

#

Posting on behalf of astayolo ```
Observation:
In the middle of a escort mission, pop up to update the game, no update in iOS App Store for update, marches going backwards, timer not showing a march, sometimes shows a countdown and sometimes not, have to spam click to get a connection

Consequence:
Players unable to complete tasks as states already marching to target as glitched and unknown time to target/returning

Observations:

Excessive Stamina Consumption: The new "Assist Allies" feature in the Intel section consumes a significant amount of stamina, which can be a deterrent for players.
Inactive Member Assistance: Members who are inactive for certain periods are listed for assistance, potentially leading to wasted resources if they remain inactive.
Insufficient Rewards: The current rewards for assisting allies are perceived as inadequate, diminishing the incentive for players to engage in this feature.

Consequences:

Lack of Motivation: Players are not motivated to spend their limited stamina on assisting allies, even if they want to, due to their own stamina constraints.
Resource Inefficiency: Assisting inactive members may result in a waste of valuable resources, such as stamina.

State Number: All States

wanton peak May 17, 2024, 6:07 PM

#

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫: sokol

𝐎𝐛𝐬𝐞𝐫𝐯𝐚𝐭𝐢𝐨𝐧: current behemoth custom crates that we can obtain daily from alliance store doesn’t have upgrading chips that is required to upgrade behemoth mk 0 which can be found only by doing intels

𝐂𝐨𝐧𝐬𝐞𝐪𝐮𝐞𝐧𝐜𝐞: upgrading mk 0 behemoth requires lots of upgrading chips which players can only obtain through doing intel missions which is not sufficient enough to upgrade it faster

𝐒𝐮𝐠𝐠𝐞𝐬𝐭𝐞𝐝 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧: to include upgrading chips in companion behemoth crate that we can obtain from alliance store

𝐒𝐭𝐚𝐭𝐞 All

green flax May 17, 2024, 6:20 PM

#

Observation: Behemoth intel and mk zero challenges aren't displayed in the radar (new + old graphics)

Consequence: Can not collect the intel reward for behemoth

Solution: Fix whatever you broke

State: 943

polar plover May 17, 2024, 6:37 PM

#

observation Intel is limited to refresh 8 intel 3 times a day. Consequence The "alliance help *intel*" is considered "*intel*" Solution Option 1. Remove the display limit for intel so we can see all intel and not limited to only the alliance helps intel Option 2. Add a toggle switch in the intel radar screen that will allow you to see only your intel, or only alliance help intel.

toxic tangle May 17, 2024, 8:10 PM

#

Observation:
Player needs to wait 3 days to be able change their profile picture in game what is a long time.

Consequence:
3 days timer to be able change players profile picture in game is way too long and in situations where players use for example pc version, they cant set picture perfectly as they want or they by mistake pick something different and because they are not able to change it they are stuck with it for 3 days or forced to use hero picture and be stuck with this one for 3 days

Suggested Solution:
Remove 3 days timer for profile picture and make it :
first time - free (after free first time 3 days cooldown starts)
second time after free try before 3 days cooldown ends - 200 biocaps
third time after 200 biocaps try before 3 days cooldown ends- 500 biocaps
fourth time after 500 biocaps try before 3 days cooldown ends- 1000 biocaps
And the fifth time after 1000 biocaps try before 3 days cooldown ends, last - 2000 biocaps and after wait for rest of time remaining from 3 days from first picture change.

State number
All states

#

Posted for player S197.Susanoo

Observation:
Profile picture and Half picture, players profile

Consequence:
Normal profile pictures are boring and not even frames make it better sometimes, and worst case is when it gets uploaded and it doesnt even look good.

Suggested Solution:
Allow players to have animated profile picture and half picture. And if some would like to not see them it can be filtered with lite mode.

State number
All states

toxic tangle May 17, 2024, 8:47 PM

#

Observation:
Not enough advanced relocators

Consequence:
Players need and use a lot of relocators in events and its very hard to gather them again so they can use them in events like RR, SVS etc. There is not many places where we can get more advanced relocators and they are expensive or have little chance to obtain

Suggested Solution:
Add advanced relocators to weekly deals and showdown store , increase chance to get advanced relocators from market stall.

State number
All states

shadow plinth May 17, 2024, 10:03 PM

#

Observation:
A lot of Players had huge issues with Nexus Struggle event not working properly

Consequence:
As not everyone was affected at the same level this leads to unfair rankings and in the end distribution of rewards (including MIGO Glory Points). While during former MIGO events all players were able to work themselves for good rankings now they often can’t have an impact on it.

Suggested Solution:
Please reset the results when the bugs are fixed that the event is fair again.

State number
All states that currently have Nexus struggle event

queen nacelle May 17, 2024, 10:07 PM

#

Observation: There are too many chat groups based on language

Consequence: There's too many different places to look for the information.

Suggestion: Instead of creating more chat groups to focus on fixing their translator

IGN: Purple Panda

State Number: All States

tough geyser May 17, 2024, 10:44 PM

#

Observation:
Hero Search:
Epic and elite hero frags that constantly appear in hero searches but no one needs them.

Consequence:
While it has become difficult to develop heroes in game lately and it is no longer possible to recycle frags in bag, epic and elite hero fragments that constantly appear in hero searches are unnecessary and tiring. Especially for f2p players.

Suggested Solution:
Remove epic and elite hero frags from hero searches. Let us get more useful hero upgrade capsules instead.

State number
All States

mint hedge May 17, 2024, 11:32 PM

#

Observation: the Sakura dream & March festival collections removed from pearl store, replaced by the jungle enforcer & charging champion collections

Consequence: too many players (p2w & f2p alike) feel cheated specially after saving pearls to complete sets, only to be cut half way for no reason, specially that they were replaced with sets that were presented to players as "exclusive event-related" & can't be acquired after the green odyssey event, which is leading many players to lose confidence & trust. aside from the disappointment they felt after saving pearls & investing on those sets for quite a while now

Suggestion: bring back the Sakura dream & March festival collections to the pearl store

**State **Number: All States

scenic spruce May 18, 2024, 12:20 AM

#

Observation:State transfer Event

Consequence: too many player can't play and i want to be state transfer event Please i will waitting coming because i dont want to a clear my power
Suggestion:Nothing
State number:All of them

grizzled mantle May 18, 2024, 12:21 AM

#

Observation
Heroes after hours is a pay only event. This means we once more can't engage with the game or progress our heroes at any rate.

Consequence
Lost interest, clear greed by the company.

Suggested solution
Let us buy some with biocaps. Like with rays. You can limit it if you want 30 spins or something but throw us a bone here. Stop cutting entire parts of the game off or be honest and just charge for the game up front so we can all quit

sick marsh May 18, 2024, 1:23 AM

#

Posted for BarnOwl2525

Observation: Supply Rush is being rigged by players

Consequence: Those players are taking all the crates wich leads others to getting nothing

Suggested Solution: Make an Alliance rush building similar to the 2nd Trap building. Each alliance would have one they can activate that will be available for 24 hours. This would mean that if 4 players hit it, 1 of the 4 would have all drop crates that time and if the event is running for 4 days each person would get the rewards.

State number: All

vital pagoda May 18, 2024, 1:23 PM

#

Posted for RED

Observation:
Players want to add in The Festival Bazaar store other HQs skins such as the starlight metropolis(standard) HQ

Consequence:
Players who want to get their favorite HQ are unable to do so which could lead to dissatisfaction for some

Suggested Solution:
Add the Starlight Metropolis HQ as an option in the Festival Bazaar store ensuring that players have the opportunity to obtain and upgrade that HQ skin easily

jaunty slate May 18, 2024, 2:12 PM

#

Observation
Locked out of fight for Nexus on last day

Consequence
Lack of interest competition and players enjoying event.

Suggested solution
An alliance took our checkpoint 1 on the day before final Nexus. Checkpoint 1 instantly bubbled, not allowing our alliance to have a chance of knocking them out and reclaiming. Today we learned we could not take it back to allow our alliance to challenge for Nexus. Allow alliances to still be able to recover and fight for Nexus, even if other alliances have a headstart.

simple robin May 18, 2024, 4:43 PM

#

Observation: The game is full of non-stop events. It is exhausting.

Consequence: The playerss end up getting tired of all the events and having to manage the game with real life and they end up quitting the game. Which causes more inactivity in states.

Suggest Solution:
Stop releasing that many events.

State:
ALL

#

Observation:
After the events,the players ending up filling their inventory with unnecessary items that they can't recycle.

Consequences:
They can't recycle those items and they can't use them anywhere when the event ends

Suggested Solution:
Let us recycle those items because the most of the times the players wasted lots of money to buy the bundles during those events.
Respect the players. Recycling those expensive items with resources crates or skin tickets isn't the answer .
Give to the players the option to recycle the items from events that ended ,with items of their choice.

State Number:
ALL

#

Observation:
Weekly store has a lot of items for features that the players have already maxed in old states.

Consequences:
We have a lot of coins that we can not use.

Suggested Solution:
Change the Weekly store with items like:
• Vehicles
• tempest arms items
• behemoth/ dino items
• red crystals and more.

State Number
ALL

#

Observation:
We can't understand the collab regarding the turtles in a zombie apocalypse game ( State of Survival)

Consequences:
Some collabs seems unnecessary and it's something that as state we don't really want to spend our money into. We have so many things in the game that require money.

Suggested Solution:
Please stop all the crazy amount of collabs at the same time and choose collabs related to the game.. Especially when it has nothing to do with the game and while we have so many events and new heroes and everything., it's just too much and overwhelming..We can't keep up with all those events, new features, new heroes and collabs.

State number:
182 and ALL

grizzled bough May 18, 2024, 5:27 PM

#

OBSERVATION:

Nexus Event was terrible.
It had more bugs than we could count. The whole event made the game lag beyond belief, made the game crash 5X the amount it already does making it almost impossible to even play the event.
Some alliances were able to move forward without problems while other alliances couldn't even make it past their checkpoint.
The healing/hospital part of this event was ridiculous, no alliance helps nor speed ups could be used for healing your troops.
Spread over far too many days.
It ran at the same time as other important events such as bunker/facility fights

CONSEQUENCE:

Unfair ranking resulting in unfair distribution of rewards (including migo glory points).
Lack of interest, competition and players enjoying event.
Players quit due to being overwhelmed.

STATE NUMBER:

1120 + ALL STATES

tranquil aspen May 18, 2024, 6:42 PM

#

Observation: 
“Help alliance members” intels are pricey on stamina and give little rewards, but you can’t skip them - they slowly replace other intels and soon you don’t have any choice.

Consequence: 
You can’t do other Intels and forced to complete expensive help tasks.

Suggested Solution: 
Make rewards better for help Intels or make them into other category, not replacing other Intels.

State number
All states with new update```

fervent lintel May 18, 2024, 7:42 PM

#

Observation:
The lack of stamina
4 years without changes and the addition of useless things consuming a lot of stamina

Consequence:
Each time the game adds more useless things consuming more and more stamina and never gives any way for players to get more than the irrevevant amount that the game allows. MIGO intel, help alliance members and now Nexus consuming stamina doesn't make any sense not to have any changes so far. And to make matters worse, the DEV's have already responded saying that they won't do anything, they simply don't care about the players, only about their wallet.

Suggested Solution:
-Increase the amount of stamina gained every 7 hours to 200 instead of just 80.
-Remove stamina usage completely from Nexus.
-Remove the use of stamina from the "help alliance member" or better yet, just remove this useless function from the game.
-Next MIGO just remove "Extra intel missions"

State number:
ALL

toxic tangle May 18, 2024, 8:23 PM

#

Posted for Kou

Observation:
Power play

Consequence:
Point crates what players get for completing tasks are gone if not picked up in small time window during day and player will also not get it counted for daily objective even if tasks were completed and all crates available to pick up. All progress is just lost.

Suggested Solution:
Make points count even if crates are not picked up as it can happen that players may forget as we have a lot of events happening at once. Make rewards from this crates go to rewards stash and count points to daily objective in power play.

State number
All states

queen nacelle May 18, 2024, 8:51 PM

#

Observation: it seems with the new ability to assist alliance members on the intel screen, There are no longer Explorer Trail Challenges showing.

now it's impossible to get those credit points for daily missions, especially if you have not unlocked Turtles yet.

Consequence: Unfairly penalizes players who haven't "bought" items. and makes it harder to collect maximum daily points

Suggestion: Remove player photos from assist from Intel screen and add more explorer challenges

State number:
All states

toxic tangle May 18, 2024, 8:59 PM

#

Observation:
Healing speedups

Consequence:
There is not enough chances to obtain healing speedups what are very needed after big fights with such a short amount of time between events.

Suggested Solution:
Add 1h healing speedups to weekly deals and intel. Give us more ways to get them.

State number
244 and all states

jovial lodge May 18, 2024, 9:44 PM

#

Observation: in Icy Isolation there are several issues that are affecting game play and the ability to grow and complete the challenges.

Mining of Lime, Coal, and Crystals---During my last mining I came up with only 546 pieces of Limestone and this is the second week of the event. By this time in the past Migo events by the end of the second week I was able to a.) have more mines than 4 of which two are available as long as I continue to pay 9.99 a week b.) the items needed to advance the training and the improvement skills were easier to get because we got more limestone used to process. This also forces players to decide between using the limestone for the tickets to improve or upgrade their buildings.
Exploration Project and Frontier Outpost---With the low amount of product such as Limestone or Coal mined players must choose between using all of their mines in hopes of getting enough of either to use them for improvements.

Consequence: In my case and I am sure it is the same with others I have lost interest in this event and as a result i am not able to improve my Migo score and my settlement suffers when it comes to improving and participating in events.

Suggested Solution: Increase the number of product out put from the mines.

State number: All States.

queen nacelle May 18, 2024, 10:31 PM

#

Observation: MIGO outpost scoring this season is unfair and makes it impossible to upgrade boiler and get rewards.

Consequence: People are aggravated and giving up for the season

Suggestion: Lower the difficulty to get whiskey and de-icing agents to make progression a bit faster

State number:
All states

toxic tangle May 18, 2024, 11:21 PM

#

Posted for ༺PANDASTIC༻

Observation:
Certificate of honor

Consequence:
There is not enough ways to obtain certificate of honor what is slowing down growth of players accounts.

Suggested Solution:
Add certificate of honor to in game stores - King of the hill store, Reservoir store, weekly deals, State warfare store (not just bundles), events or for example horde, showdown store, rewards. Give us more ways to obtain it.

State number
All states

edgy elbow May 19, 2024, 2:38 AM

#

posted for CommanderX

Observation:
“so I made a mistake tapped and left the alliance and ruined my trap day, so I came up with an idea, How about people who left their alliance like 10mn then come back to their alliance will be able to participate in Trap without waiting for a 48h cooldown? i know this rarely happens but game devs should consider this.”

Accidentally leaving an alliance and returning within a short period (e.g., 10 minutes) currently results in a 48-hour cooldown before being able to participate in Trap events.

Consequence:
This mistake can negatively impact a player's ability to contribute to and benefit from Trap events, disrupting their gameplay and alliance activities.

Suggested Solution:
Implement a grace period allowing players who leave and return to their alliance within a short timeframe (e.g., 10 minutes) to participate in Trap events without triggering the 48-hour cooldown.

State number:
All states

amber grail May 19, 2024, 10:21 AM

#

On behalf of hero 2 (donflamingo04):

Observation:
SvS Matchmaking seems unfair. Our state (1122) got matched against 1082 before where some players had 40B BP whilst our highest is not yet at 4B BP.

Consequence:
Unfair match-making takes the Joy and fun away from this event. Players wonder why they should even actively play it when loss is guaranteed.

Suggest Solution:
Check each registered player's individual BP when matching against other alliances and don't allow extreme disparities.

State Number:
1122/ALL

bold osprey May 19, 2024, 12:07 PM

#

Observation: Player has heard rumors of alliances being able to run trap many times in one day a few times a week.

Consequence: This would make it easier for alliances to build up rewards which would be unfair to other alliances in their state.

Suggestion: Make sure this not happening in any state, and if so, please put a stop to this practice.

IGN: Several Players

State Number: All

Submitted for several players

sullen badge May 19, 2024, 4:38 PM

#

Observation.
Players confused AF. Can sos please send an in game mail describing
Processing rate = rate to process something
Higher processing rate = faster time to process the same amount of material / information, etc
(this did not change from last season, it's the exact same, but players are confused because the conversing ratio has changed from 1:1 to 2:1 & from 1:2 to 5:1):joy:
Please change the header of
'processing rate'
To
Faster processing
(or something like that)
Conversing rate
Would be increasing the 2:1 ratio to a better ratio output
Currently 2 limestone to concrete
At a higher CONVERSION RATE 2 limestone would give 5 concrete
But it's not conversion rate ..... Its processing rate.

Evidence
Formula below for limestone for calculating your processing rate
2400 limestone ÷ 2 ÷ (1 + processing rate%) /2
2400 ÷ 2 ÷ (1 + 100%) ÷ 2

Coal is very similar
Coal ore ÷ 5 ÷ (1 + processing rate%) × 2
2400 ÷ 5 ÷ (1+100%) × 2

Consequence:
Confused players report things as bugs that aren't bugs because they are confused.
There's about 6 posts in the past few hours that have this. It's not a bug.

Suggested Solutions:
To give better descriptions of processing rate either in mail or add small information icon about the process.

** Upvote 13 & downvote 3 **
Player: mufasa86.

keen hatch May 19, 2024, 5:22 PM

#

Posted for several players

Observation: MK zero is not added in any events (SVS, SOTF, TD) for points.
SVS, sotf, TD has tasks which many players can't complete due to maxed status.

Consequence: Players are struggling to get points in such Events which leave them frustrated and losing interest in events.

Suggestion: Add and make get points at companion behemoth MK ZERO, tasks to preparation stage SVS and SOTF and other Events.

State Number: All states

toxic tangle May 19, 2024, 5:42 PM

#

Observation:
Showdown rewards and shop

Consequence:
Showdown rewards and shop are outdated and hardly useful.

Suggested Solution:
Fix rewards and shop, make them up to state ages.

State number
All states

#

Observation:
Players are not able to recycle old event items what are no longer useful and are stuck in their backpacks for a very long time.

Consequence:
Backpack is getting spammed by old items what can no longer be used and taking space. Its hard to find other items because of this.

Suggested Solution:
Allow players to recycle old items and clear their backpack.

State number
All states

solid raptor May 19, 2024, 6:51 PM

#

Observation:

I've been playing for four years, four years playing RR and I don't understand how the "building captured" messages keep appearing right in the center of the game screen

Consequence:

when you're sending troops/reinforcing/moving... in a moment crucial and important, the message appears and bang! You accidentally hit it and the game "moves" you to that building and to screw up what you were doing.

Suggested Solution:

We don't need this messages!
or make them appear in a corner, so that they do not interfere with the game

State number:
All

toxic tangle May 19, 2024, 7:00 PM

#

Observation:
Crystal essence

Consequence:
20 chances per week converted with RSS are not enough and not everyone can waste plasma or poly to get more Crystal essence.

Suggested Solution:
Allow players to have 40 chances to convert crystal essence with rss instead of 20
Add crystal essence to other shops in game like weekly deals, RR store, KOTH store etc.

State number
All states

amber grail May 20, 2024, 1:40 AM

#

Observation:
Mines are not only spawned in Nexus but simultaneously removed from World map.

Consequence:

Players can only mine during Nexus event days and have no way to on the days it isn't open.
Players who are not registered for Nexus cannot mine at all.

Solution:
Spawn mines again on the World map, additionally to the Nexus mines.

State Number:
All States who have Nexus

split lotus May 20, 2024, 7:55 AM

#

Observation:
As if it wasn't gonna be hard enough to level up the outpost buildings with the massively decreased conversion rate of units. How are people supposed to mine with the mines in the Nexus map? Not gonna get migo points as clearly nobody thought this through. We dump enough money into this game already and last season was a good way for all ranges of spenders, even f2p to get some much needed stats and stuff.

Consequence:
Seems like even I as a spender will not be able to finish my migo tasks this week. Migo is now a thing that will assist in killing off the player base even more. Instead of rewarding the hustle.

Suggested Solution:
Revert it to as it was last season.

State number
755 - all states

gaunt plover May 20, 2024, 9:32 AM

#

Observation:
The “Heroes After Hours” event was introduced for only one week and for 4 days. There are no additional events for the generation skip states to catch up with the older states, which had three months to develop three heroes.

Consequence:
States that have undergone the generation skip are unable to develop their heroes, who will be added to the older state pool after a three-month grace period.

Suggested Solution:
Implement weekly catch-up events and provide additional opportunities for hero development until the generation skip states are on par with the older states.

State Number:
834 and other Gen- skip states

iron peak May 20, 2024, 10:02 AM

#

Observation:
Processing plant in State event is MAXED at Lvl 10 with the processing rate of 100%. However in reality the processing rate is much lower, even only 20% (e.g. 200 coal from over 1000 Coal Ore).
Consequence:
significant slow down of development
Suggested Solution:
repair it to make the real processing rate same as the written one
State number:
1078

sudden sluice May 20, 2024, 12:10 PM

#

Observation:
Nexus event is too intense to be an " every other week " event, an event that requires people to get online for days back-to-back and play for an hour is too much, mining mayhem was the same but that was once a month.

Consequences:
Losing a good number of players that will be depleted by the intensity of this event, no one will have the time or energy for this and it will get people frustrated and quitting the game

Solution:
the only way nexus doesn't become a huge burden and make a good number of players leave the game is to make it the same way mining mayhem was, once a month, and definitely detach crystal mining from it, zero idea what the developers are thinking doing that but if you like money stop killing the player base with dumb choices.

State number:
All

vital pagoda May 20, 2024, 3:19 PM

#

Observation:
The survival royal event and the new auto mode feature in the event

Consequence:
The auto mode is helpful for multitasking but lacks customization options for marches and other things such as choosing specific buildings to prioritize or avoid

Suggested Solution:

Provide battle reports to review the fights to improve
show the number of players remaining in the mini icon
Allow to customize march priorities and selecting specific buildings to focus on or avoid by the auto mode
priorities choosing items by the auto mode to focus on
For example: focusing on antidotes and Survivor's Crates instead of traps

State number:
All

worldly tusk May 20, 2024, 5:34 PM

#

Observation:
Doomsday express trucks include own state trucks

Consequences:
This can lead to problems in the state

Suggested Solution:
Either completely remove own state trucks or give us a button to show only trucks from other states

State number:
All

queen nacelle May 20, 2024, 6:00 PM

#

Observation: there is no sense in buying the VIP cause even with the 2 extra gathering slots its not getting enough

Consequence: Even players who regularly buy items are stopping

Suggestion: Make gathering faster and with more RSS

State Number: All States

elder sequoia May 20, 2024, 7:43 PM

#

Observation:
Players face difficulties when upgrading heroes, especially once they get those limitless heroes that are more difficult than those where you just use frags on to upgrade, it takes longer to get any of the limitless heroes upgraded to any decent stage, players are getting annoyed not being able to upgrade heroes their wanted way and when it takes them longer than they aimed, especially those not spending (f2p) or spending only a lil bit ingame

Consequence:

Options in rays (especially), RR store or hero searches are limited. At rays you mostly get crates with cqpsules of certain heroes from 2-3 gens beforehand and there's no possibility to get sufficient amounts of capsules for heroes belonging to current gen cause devs had to make unnecessary change there that no one asked for
At hero searches you don't always get capsules and if so then 1-2 of a particular hero at a time, even when opening the 100% progress crate the amount of capsules you get isn't worth effort put in to reach that 100% and it doesn't always have to be a capsule of a hoped hero, which sometimes frustrates

Solution:

Introduce deafult limitless capsules so players can choose which hero(es) to upgrade in particular moment without being afraid of missing capsules for that particular hero, make them changeable like deafult frags always changed into frags of that specific hero you wanted to upgrade
Bring back the possibility with more hero capsules from current gen at rays, no one has ever asked to touch that event or make any changes to it. Players liked what spins used to provide us
Once you get enough capsules of a particular hero to find them as a new hero to you/in your state let the deafult capsules to be used on them. Once that hero will be upgraded to a satisfying stage the leftover capsules could be used and focused on another hero that will be upgraded as next or they could be saved and hoarded for another gen of heroes just like potions are

State number:
811/All

polar plover May 20, 2024, 9:26 PM

#

`Observation
Throwdown rewards and Rays casino has drastically changed in the past year, partially for the better and partially for the worse. The best improvement is allowing hero generation tokens to be awarded instead of a very specific hero. but other events such as bloodsport, state verses state still have a very specific hero being awarded.

Consequence:
Earning rewards for 1 specific hero when you do not need or want the hero in question.

Suggested solution:
Allow all events and stores to offer hero generation tokens instead of the 1 very specific hero being offered.

State:
All`

silk karma May 20, 2024, 11:21 PM

#

Observation: The new ally hep for intel has a lot of downsides and makes people lose many rewards and points in events and the stamina usage is too high compared to the few speedups rewards

Consequence: Because of this new feature:

we lose infected for Plasma Leakage, an important source of plasma, poly plasma and crystals
intel resources and trap cells are lost
intel mission for dailies lost
if some players have decided not to help anyone and keep on receiving helps, they will be piling the stamina up and nothing can be done with regards to that
we lose points for the kill infected events
often the intel we are interested in, the plasma ones is blocked behind these help request and we are forced to spend some stamina on this even if in this period stamina is very scarce already

Solution: Either take out this event or add a button in chief profile or in the intel screen that is able to disable this feature both asking for help and also other people's help appearing in your intel radar

State: 1007, Green.Roxy✿,◄☮✭ɗɱɳ✭☮►

torpid wolf May 21, 2024, 2:58 AM

#

Observation: Currently Ray’s Place makes it very difficult to update current generation hero.

Consequence: Only big spenders will be able to level current Gen hero further creating a gap between big spenders and other players.

Solution: Remove speed ups, resources, and combat manuals from the wheel. Add tiles for 5 Hero Completion Custom Token, Crates with X 100 Completion potion, along with the Custom Completion Capsule crates and Hero Completion Token that are already there.

State: All

#

Observation: More and more events have been added to the game since it’s creation, but when new things are add no attention is paid to updating other aspects of the game to correspond to the additions. One example is the introduction of Dreadbeast, the increase in intel missions due to Exploration Project, and Help Ally. All these extra events cost stamina, but there hasn’t been an increase in the amount received ..

Consequence: Players are not able to complete everything without spending precious resources like bio caps or real world money.

Solution: Increase the daily amount given by Final Hope. Reduce the amount required to complete the events. Give a buff that reduces stamina cost. Introduce a Limitless Travis or another Limitless hero with the skill to reduce stamina usage.

State: All

turbid fox May 21, 2024, 5:20 AM

#

Observation:
In labyrinth city I (Verwulf) stopped playing on level 10-3 (for already two weeks of event), as my vehicle is maxed and also because the 50% bosses are unbeatable. Ofcourse one can pass by spending money to buffs, but who would spend money for the rewards given?

Censequense:
People have no fun and need to spend to be able to pass levels - so people just won't play, because rewards are not good enough/not needed enough.

Solution:
Either decrease the difficulty over time/add more levels of upgrades/adjust difficulty to players level

State:
All

amber grail May 21, 2024, 6:42 AM

#

Posting on behalf of Allfather:

Observation: 
There was an event in the past (Free crates during UFC collab) where you could recycle items and buy useful things through the received tickets.

Consequence: 
More and more unusuable items stack up in the backpacks and players would love a change to exchange useless for useful items.

Suggested Solution: 
Create another event like the old one where items can be recycled to Tickets and Tickets can be used to buy items one needs.

State number
All```

empty phoenix May 21, 2024, 8:35 AM

#

Observation: nexus time slots

Consequence: the 14 utc nexus time colides with the 14 utc bunker time on Friday thus making us to choose which battle we should focus

Solution: change the 14 utc in nexus to 13 utc

State: All

unkempt jolt May 21, 2024, 10:03 AM

#

Observation:
Developers can not do math, and made people impossible to do migo buildings even with buying passes for extra mines. By simple calculation just fo finishing lvl50 of right buildings you need to gather 50+ days of 6 lvl 9 mines. Improve coal gathering and processing rate in summary at least 20 times. Or event top spenders would not be able to finish migo buildings. But it's only coal. we need lime as well. (I will tell nothing about crystals, it's for sure not achievable)

Consequence:
People will leave game if they will not be able to achieve corresponding rewards.

Suggested solution:
Increase gathering speed or conversion rate of coal at least 20 times from current one, or decrease rss for lvl of buildings by 20 times. As we need not only coal to lvl center, to which you added extra 20 lvls and increased rss for each lvl

States: all

night vigil May 21, 2024, 10:27 AM

#

Observation:
We need choose 3 time slots from 5 times for nexus event without even any preference possibilities.

Consequence:
We need choose time slots that don’t work for us and loose big chances of important rewards for something made so special in this current Migo.

Suggested Solutions:
Make a maximum of 2 time slots that need be picked and add some preferences where matching isn’t determined randomly by a Dev AI that can’t fair matchmake anyway.

States: all in Migo with Nexus

eager raptor May 21, 2024, 10:43 AM

#

Observation: 
 State 133

Consequence: 
World of Chaos event for new players is crashing, cannot complete the event, repair game doesn’t work. Happening to all new players 

Suggested Solution: 
Bugs - fix them! Don’t start new events until the bugs are fixed.
State number
133

shadow plinth May 21, 2024, 10:43 AM

#

Observation:
A pearl coin was added to the lucky card once but was subsequently removed.

Consequences:
Pearl coins are a significant benefit for F2P, low, and mid spenders, aiding their growth. Currently, this option is missing from the lucky card.

Suggested Solution:
I recommend retaining the current lucky card options while also reintroducing pearl coins. This addition will enhance players gaming experience, providing a desired choice among splinters, plasma, speedups, biocaps, and pearl coins.

State: all states

elder sequoia May 21, 2024, 10:45 AM

#

Observation:
Not all options at Lucky Cards to choose from are sensible, plus there are other things needed these days that are missing from there and would be appreciated if included or swapped with some already existing stuff, considering that Lucky Cards is a pretty frequent event lately and one of very few where we actually can equip ourselves with necessary stuff

Consequence:
Some options there like troop/construction/research speedups aren't really that necessary cause general speedups work the same and are much easier to hoard

Suggested Solution:

Change lets say troop speedups to general speedups, more players will want to get such speedups via Lucky Card whenever they find them in need. General speedups are worth more than those on particular stuff since same speedups can be used lets say both on troop training and a building upgrade making it more efficient for players, all speedups give same points in events regardless of type used
Change other speedups into certificates of honor, players who focus on upgrading red chief badges really need them and there's a very limited amount of sources to get those certificates from where not all provide fair amounts, having them as one of the options at Lucky Cards would help many players with their growth and ease the red chief badges upgrades
Bring back the pearls as another option at Lucky Cards, it was nice to see them as included there. But please don't ever again swap them with anything, the swap you've done with bios was rediculous and made it difficult for many players who always have been dependant on them. Including pearls could ease hoarding them for events with bazaar where everyone could buy stuff of their wish as pearls never get recycled
Leave bios, plasma and crystals there untouched, they're really needed for growth and other events. For example bios are needed for things like rays, daily VIP rewards or as alternative for stamina. Same goes with plasma/crystals

State number:
492/All

topaz anchor May 21, 2024, 11:44 AM

#

Observation:
Collection Card pop is annoying

Consequence:
Player gets annoyed that it keeps popping up

Suggested Solution:
Allow the pop up to be dismissed and not come back

State number
928

craggy ether May 21, 2024, 12:28 PM

#

Posting on behalf of : Just an F2P

A lot of drama is happening because of mines and active players seems to get bored of this.


Consequence: 
Due to the low number of mines , players are fighting each other over it which creates drama so they are either forced to abandon the higher level mines or attack the small mines .

Suggested Solution:   
Increase the number of mines available so every player can get a chance. 

State Number : 
All```

empty phoenix May 21, 2024, 12:43 PM

#

Observation: blissful bag

Consequence: the amount of earned key are 3 while the minimum you must have to get a prize is 6

Solution: add more keys or make them stackable

grave hornet May 21, 2024, 1:59 PM

#

Observation:
Add a unicorn to the game as a new type of behemoth.

Consequence:
The introduction of a unicorn could potentially increase player engagement and excitement, as it would offer a new and unique gameplay experience. It could also spark creativity among players in strategizing how to utilize the unicorn's abilities effectively.

Suggested Solution:
To address this request positively, the developers could consider introducing a unicorn behemoth as part of a special event or limited-time promotion. This could generate anticipation and enthusiasm among players, while also allowing the developers to gauge player response and gather feedback on how to integrate unicorns into the game more permanently if desired.

State Number:
Various

lethal crystal May 21, 2024, 2:35 PM

#

Observation:
There is a fan(?) overlapping our high length avatar.

Consequence:
The redundant and ugly fan(?) is hindering the composition of our avatar without any apparent functional or aesthetic purpose.

Suggested Solution:
Take it away, and display our avatar in its intended form, as others would expect to see it.

State number
All states

weak raft May 21, 2024, 6:32 PM

#

Posting on behalf of:
IGN: DJ 6ix9ine

Observation:
Since the in-game Streamer access was removed, player engagement with SOS sponsored streamers has diminished and the draw to other games and platforms has risen among SOS players.

Consequence:
Players whom wish to engage with streamers can only access through other platforms, and more content from other platforms is being advertised to SOS players pulling them towards the other platforms and games. Thus causing more players to leave the game and venture onto other platforms and games.

Suggested Solution:
Bring back the in-game streaming to keep players engaged here in SOS. This gives SOS better control of the content that is being giving to players. This would also give the players back a way to interact with the SOS community in an environment where the content being discussed is solely based off SOS gameplay. Thus eliminating the draw to other games and platforms.

State number
1234 / 1300

fickle palm May 21, 2024, 8:27 PM

#

Observation :
In battle royal currently strategy and skill can help people to get 2nd but never first since one house is always safe from poison at the end.

Consequence: Whales don't need to think at all to win, they just have to run to this house as soon as it appears and wait there till the end. Nothing other players do can really kill him, people going to close combat will be wiped cause he is a whale, and people running away will die in the mist.

Suggested solutions:
Make the barricade also prevent people from entering the place.
Or make an object that affect a house like the barricade but kicks who is inside out and make it impossible to return for a short duration.

State number:
All states.

wanton peak May 21, 2024, 9:22 PM

#

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫: ~Dazed Away~

𝐎𝐛𝐬𝐞𝐫𝐯𝐚𝐭𝐢𝐨𝐧: current biocap store doesn’t have plasma and polyplasma to be available for exchange with bios

𝐂𝐨𝐧𝐬𝐞𝐪𝐮𝐞𝐧𝐜𝐞: plasma and poly plasma are needed more as state gets older and biocap store items are same it needs to be updated so players can have access to more poly and normal plasma

𝐒𝐮𝐠𝐠𝐞𝐬𝐭𝐞𝐝 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧: to update biocap store and add plasma and poly plasma available with exchange of biocaps

𝐒𝐭𝐚𝐭𝐞: 881, 893,932

amber grail May 21, 2024, 11:05 PM

#

Observation:
Escort mission train often drives through other alliance territories and hives.

Consequence:
Towers or settlements get attacked by accident as people want to kill spawned monsters but easily missclick. This causes disarray and unnecessary hostility between alliances.

Suggested Solution:
When you are in the escort train, create an additional pop-up for attacks that go towards items/settlements/buildings that do not belong with the mission.
Additionally remove the confirmation to attack a spawned infected when it's part of the event.

State Number:
All

queen nacelle May 21, 2024, 11:51 PM

#

Observation: In-game translators are not correctly translating Russian

Consequence: Russian players are being discouraged from speaking in the game.

Suggestion: Fix the Russian translator

State Number: All States

fervent lintel May 22, 2024, 12:04 AM

#

Observation:
svs matchmaking

Consequence:
I really don't know what happens with matchmaking sometimes, we had good matchmaking in the last svs, but this time something happened that was totally out of line and out of competitiveness.
My state is dead, there is almost no one in it, so pairing us with a state younger than ours with a totally superior force with more than 25+ players with a collection above 75, whereas my state only has one 70 and one other 77 makes no sense at all.

Suggested Solution:
Improve matchmaking so that things that make players stop playing no longer occur.

State Number:
All

outer panther May 22, 2024, 7:11 AM

#

Observation:
The time slots for Nexus are not adequate for Europeans.

Consequence:
Alliances with a lot of Europeans in them will not be able to compete fairly during most available time slots. This puts them at a disadvantage.
For instance: 12utc is 2pm and 14utc is 4pm. At these times people are at work. 18 utc is basically our only playable option, because next option is 22utc, which is midnight.

Suggested Solution:
Add an extra option to play at 20 and/or 21 utc.

State number:
ALL

reef ether May 22, 2024, 7:15 AM

#

Observation:
Coal and cement rates are too easy for players. We will have too much them after event.

Consequence:
Too easy to max in one day with bundle. At least it has to be like we have to buy more bundles every week until migo ends

Suggested Solution:
Make coal rates 50:1 and for cement 75:1. It will be more fair for players

State number:
ALL

plush pasture May 22, 2024, 8:49 AM

#

Boosters as shield, farming and so on

Observation:
Sometimes you want to extand the timer or just start a new 1 for the booster. Only problem you have to wait until the curent timer went 0 or it is the last 4 minites you don't care.

Consequence:
Missing time of the timer or always got to plan with activite 1

Suggested Solution:
Just ad to timer as can with buying time for VIP and whybisn't there a shield that hold for 1 week or longer.

State number
All states`

amber grail May 22, 2024, 11:17 AM

#

Posting on behalf of tilla210:

The new timeline Update for Nexus did change more than just the Saturday of the second week:  lv 2  City is now the only Event in the first week and it happens on Friday. All other events will happen in the second week.

Consequence:
1. There is nothing to do on Thursday. Players can't start killing infected on Thursday.
2. All gathered information about when what happens is almost useless.
3. The second week is even more cramped.

Suggested Solution:
1.Allow players to collect coal by killing infected on Thursday; don't take away a day of farming ressources.
2. Change lv 2 mines to be on Thursday again and lv 1 Checkpoints to be on Friday to allow the first week to proceed as planned.
3.Balance the second week again. No one can do another event every single day.

State number:
All```

mighty fiber May 22, 2024, 11:37 AM

#

Observation:
You have to collect points/rewards in events like Alliance Throwdown/Journey to Glory/Behemoth Trials or you gonna lose them

Consequence:
Players use their materials, devote their time to the game, only to not get rewards at the end because they did not collect their points. This is very visible in Alliance Throwdown, where unclaimed points are lost despite the materials spent on them

Suggested Solutions:
Why do some unclaimed points go to the Reward Stash while others are completely lost? Make all unclaimed reward/points go to your Reward Stash or let all rewards be claimed automatically after the event ends and then update your rankings. This problem occurs in a large number of events and is really worth taking a closer look at

States: All

polar plover May 22, 2024, 11:54 AM

#

mighty fiber Observation: You have to collect points/rewards in events like Alliance Throwdow...

Observation:
You have to collect points/rewards in events like Alliance Throwdown/Journey to Glory/Behemoth Trials or you gonna lose them

Consequence:
Players use their materials, devote their time to the game, only to not get rewards at the end because they did not collect their points. This is very visible in Alliance Throwdown, where unclaimed points are lost despite the materials spent on them

Suggested Solutions:
Make all unclaimed rewards be claimed automatically and then update your rankings. This problem occurs in a large number of events and is really worth taking a closer look at
(going to rewards stash for journey to glory, or throwdown, will still be the same issue as now, especially if left unclaimed for 24 hours from rewards stash😆 they won't be applied to event ranking)
States: All

main seal May 22, 2024, 1:36 PM

#

Observation:
Battle Royale always has a safe house

Consequence: strong people go in it and don't need to use any abilities to stay alive and just waiting until other people die in the poison or enter the house

Suggestion: Remove safe house because it doesn't make sense how a house could be safe from a poison mist and so would be great to make it truly a survival game by needing to use all the resources we gathered during the match
States: All

craggy ether May 22, 2024, 1:50 PM

#

Please note that this channel is only for feedback reporting , we use #📋︱feedback-discussion to discuss feedbacks ☺️

raven sierra May 22, 2024, 5:16 PM

#

Observation:
After the new intel "help allies" appears, your normal intel does not show on the radar even if you have it left..

Consequence:
You can lose rewards, as you can think you are done with your intel, but in reality you are not, as it simply does not show..

Solution:
Make it so the "help allies" intel shows as its own intel and does not interfere with the normal intel on the radar, just like behemoth intel does not interfere..

States
All

short dove May 22, 2024, 5:41 PM

#

Observation:

Too many paid events are occurring simultaneously or in rapid succession, overwhelming players.Players feel pressured to participate in every event to remain competitive, leading to burnout.

Consequences:

The constant bombardment of events is causing players to feel fatigued and financially strained. Several players have already quit or are considering quitting because they can't keep up with the pace.

Solution:

A more balanced event schedule that allows for downtime between events. Implement a more structured and spaced-out event calendar. Ensure there is at least a week-long break between the end of one event and the start of the next.

State:
All state

novel storm May 22, 2024, 6:05 PM

#

Observation:
Effortless progress event is available only for MK1

Consequences:
Players can't take advantage of this event due to lack of events while the effortless progress is active and can't get any discounts on MK2 behemoth

Solution:
Add behemoth MK2 discounts to the event as well

State : All states

old vine May 22, 2024, 6:17 PM

#

Observation:
Nexus event runs through SVS and punishes alliance members if they leave their alliance. This makes it impossible to team together as a state in a state alliance for SVS without ruining your ability to participate in the nexus event.

Consequence:
Alliances have to choose between participatation in a state alliance for SVS which many states like to do or the ability to fully participate in Nexus.

Solution:
Remove the alliance change/joiner debuff from nexus until at least after SVS battle day. This won't affect anything because the first 2 days are not battle days in nexus.

timid basin May 22, 2024, 7:31 PM

#

Observation: The new aircraft Specter in State of Survival lacks an attack animation, unlike other aircrafts in the game.

Consequence: This omission impacts the overall gaming experience for players. Without an attack animation, the Specter feels incomplete and less engaging. It may also affect the immersion and enjoyment of battles within the game.

Suggested Solution: To improve player satisfaction and maintain a professional standard, the game studio should add an attack animation for the Specter aircraft. This change would enhance the visual appeal and consistency across all in-game units.

State Number: 781

PC, Android, iOS and Huawei

timid basin May 22, 2024, 7:49 PM

#

Observation: The Plasma Defence Cannon, introduced alongside Plasma 5, currently lacks practical utility in older states. Settlements under Plasma 5 are scarce, often consisting of farms and abandoned settlements.

Consequence: This renders the Plasma Defence Cannon ineffective as a deterrent against attacks. Players who have invested years of playing everyday like myself find it frustrating that this feature doesn’t significantly enhance some sort of defence. As a result, attackers can still cause damage without facing substantial consequences from the cannon.

Suggested Solution: To address this issue, I propose adjusting the Plasma Defence Cannon’s impact based on the HQ Plasma level. While it doesn’t need to cause massive losses for attackers, increasing casualties (wounded and deaths) relative to the Plasma level would make it a more meaningful defensive tool. My main point is a revamp of the system would improve gameplay dynamics and encourage strategic planning. My ideas might not be the best, but a revamp is necessary.
Edit: Same as for protecting your alliance members with your cannon, it became useless because people after all those years are past Plasma 5.

State Number: 781

PC, Android, iOS and Huawei

elder sequoia May 22, 2024, 8:14 PM

#

Observation:
I have so much nanomaterial built up in my backpack and it continues to build up endlessly. Since TAs are one of those things I focus on at my growth I often try to get the golden mold to craft TAs, usually I end this up getting TAs with purple stats that are worthless so I have to recycle them constantly getting this nanomaterial. As seen all my either great or at least fine TAs are already upgraded to level 10, which means that there's no way for me to use any nanomaterial on them as their level is maxed

Consequence:
Too many things like such materials build up continously in the backpack, since most of the time newly crafted TAs have purple stats that are worthless they have to be immediately recycled which leaves you with building up nanomaterial that causes pain to look at while it cannot be used. Such stuff acts as a waste in backpack, since TAs are one of those newest things introduced into the game it would be nicer and more sensible to not have any of their things acting in such way

Suggested Solution:
Make it possible to share such things via supply convoy at trading post building to help your allies, just like it was kinda recently done with alloy and adhesive for chief gear which has helped a lot those who have been struggling to get sufficient amounts of either material for their chief gear upgrades, help provided by other alliance members has significantly supported their growth. Some players progress faster than others and therefore sharing would be ideal to help support each other within the alliance for better growth as a team. Also include golden mold with this as them both things can be used at same frequency and some players might as well have hoarded mold that could be given to other players who may need it, make it 2 materials for TAs as there are 2 materials for chief gear already to be fair

State number:
492/All

quiet pendant May 22, 2024, 9:42 PM

#

Observation:
The instructions for the Nexus Struggle event are not clear about whether players are able to leave and then return to their original alliance and still participate in the event.

Consequences:
Players are confused by the lack of clarity, which may result in them missing out on the opportunity to participate in the event. This confusion can lead to frustration and dissatisfaction among the player base.

Solution:
Clarify the event instructions to explicitly state whether players can leave and return to their original alliance and still participate in the Nexus Struggle event. Providing detailed information and examples in the instructions will help ensure that players understand the requirements and can make informed decisions.
State:
All

#📋︱feedback-reporting

Bargain Bash

Observations:

Consequences:

Suggested Solutions:

State Number: All States

OBSERVATION:

CONSEQUENCE:

SUGGESTED SOLUTION:

STATE NUMBER: