#🐞︱bug-reporting

1 messages · Page 5 of 1

spice vortex
#

Explanation:
we have some errors in Alliance Hall, players can't grab the crates after first round

Evidence:
check screenshots

If replicable, how:
em... fix it?I've found some noice bugs also plz tell saberlot

Platform:
ios/android

State:
1 (PTR)

IGN:
PTR IS A JOKE!

Game version no#
latest

Ticket submitted in game:
summer gonna answer me with weird answers like plz report their avatar, so no ticket number

stone robin
#

Explanation:
Cannot enter Path of water - Game is telling me Im in a Plaque Zone team.
Plaque zone ended 3h ago and the invitation to Path of Water was at 21.30.
I was not in a Plaque Zone Team that time !

Evidence:
Screenshot below

Platform:
Android

State:
1235

IGN:
★—Enno—★

Game version no#:
latest

Ticket submitted in game:
1220511

wary solstice
#

Explanation:
All of my horde glory points disappeared mysteriously overnight. I tried rejoining the alliance i earned the points in, still 0.

(Side note, I might still quit the game over this if i get cheated out of rewards, as i missed 3 Influencer traps for this, used 5-8k biocaps speeding, and used 5 advanced relocators teleporting.)

Evidence:
Screenshot below

1st place (5 days, 0 hours)
all points revoked (4 days, 5 hrs)

Platform:
IOS

State:
1149

IGN:
cat/Dumbest

Game version no#:
latest

Ticket submitted in game:
1220355

amber karma
#

Posted for retribution9052

Explanation: Player has installed PC version of the game, but when trying to add account or switch account the client closes (crashes). All troubleshooting has been tried, but hasn't resulted in adding or switching accounts and the problem keep persisting.

Evidence:

Platform: PC

State: 1078

IGN: Retribution

Gameversion: latest

Ticket submitted in game: 1219890

quiet fern
#

Explanation: Sold a tempest arms item at auction, but hasn't received the coins from the sale.

Evidence: Screenshots of the item and the bids.

Platform: iOS

State: 363

IGN: Digi

Game version no# v 1.21.0.2313

Ticket submitted in game:1220393

quasi meadow
#

Explanation: Player attained 800 points on Stage 1 of the solo progress rewards for Bounty Blossom event but failed to receive the Spring Tram decoration in the inventory.

Evidence: Please refer to screenshot

Platform: Android (Appgallery)

State: 1271

IGN: Samet K. Kaplan

Game version no#: v 1.21.0.3402

Ticket submitted in game: 1221011

jovial mauve
#

Explanation:

URGENT TRANSFER EVENT: I am contacting you to complain about what happened at 00utc on March 5.

  1. On that day the transfer event for states 1159-1182 began. From my account with nickname Aibar tried to make a transfer from 1165 to 1180. From the first seconds of the restart I carried out the operation correctly: number of correct transfer passes, I was not in an alliance, my power number was less than required by your company, etc. [SCREENSHOT]

  2. Despite having all the requirements complete, there was a bug in their system that did not synchronize the data. [SCREENSHOT] For 10 long minutes the operation was rejected due to that synchronization bug. After that time, the system told me that my power was higher than that established by 1180 reaching the leader state.

  3. I am a player with an average expense of 1000 euros/month. All my friends have been able to move from 1165 to 1180, I have been left behind due to a technological BUG completely beyond my responsibility.

  4. I have invested more than 10,000 euros in my account, it is payment for enjoying a service that is now denied to me. All the players with whom I have been interacting for 8 months, and who are the real reason why I stay in the game, have been able to make the transfers except me. If I fall behind due to a technological error solely attributable to the Funplus operating system, I will be forced to leave the game.

I BEG:

-That you accept the evidence I give so that you can correct the error and send my account to 1180.

-That in no case can a system bug be the subject of my responsibility, so I ask that you respect the contractuality of the payments I make to access your service safely, guaranteeing for your part a correct provision of the contracted service.

-If I do not address this claim, against my will, I will be forced to leave the game.

Evidence: Screenshots

Platform: Android

State: 1165

IGN: Aibar

Game version no# V1.21.0.3402

Ticket submitted in game: 1220933

quasi meadow
#

Reposted due to incorrect format +15 votes above.
Submitted for Aibar

Explanation: There is an error when doing state transfer even if the player met all the requirements to do state transfer.

Evidence: Please see attached screenshots

Platform: Android

State: 1165

IGN: Aibar

Game version no#: V1.21.0.3402

Ticket submitted in game: 1220933
plush narwhal
#
[Game won't let leadership sign up for RR again. Showing the silver trophies by names, happened before.]

Evidence: (optional but really useful)
[See attatched photo]

If replicable, how: (optional)
[All leaders having issue]

Platform: (required)
[Android - Samsung s22]

State: (required)
[1140]

IGN: (required)
[MechaKraken] 

Game version no# (can be found in the lower left of load up screen - required)
[1.21.0.3402]

Ticket submitted in game: (required)
[1221431]
wicked viper
#
DD MATCH
* Joining rallies or attacking: input parameters error
* Settlement attacks: not enough troops error
****5.21m troops in hospital, 11m troops in settlement,  but couldn't send full marches

Evidence: (optional but really useful)
See screens, note time of reports
** can't attach screens
*** see also bug discussion room as this room didn't allow me to post all screens

If replicable, how: (optional)
No clue

Platform: (required)
Android: Samsung tablet, but multiple Apple and other Android users on my team had same issues

State: (required)
S196

IGN: (required)
LexyBrat

Game version no# (can be found in the lower left of load up screen - required)
V 1.21.0.3402

Ticket submitted in game: (required)
1221465
wicked viper
meager zenith
#
Trap rallies are stuck, cant open new ones

Evidence: (optional but really useful)
See attached Video

If replicable, how: (optional)
[type here]

Platform: (required)
IOS, Android and PC

State: (required)
1010

IGN: (required)
Khaleesi

Game version no# (can be found in the lower left of load up screen - required)
Latest

Ticket submitted in game: (required)
1221678

zealous onyx
#

`Explanation: (required)
Duel MATCH
Unbale to log in and participate. Would like to get back buffs and compensation for points missed out in migo challenges.

Evidence: (optional but really useful)
unable to upload

If replicable, how: (optional)
No clue

Platform: (required)
Android: S22+

State: (required)
S121

IGN: (required)
Nomad Reaper

Game version no# (can be found in the lower left of load up screen - required)
V 1.21.0.3402

Ticket submitted in game: (required)
1221645

jovial falcon
#

Explanation:
Doomsday Rally issue

Issue in Doomsday with rallies coming up saying ‘out if sync’ so players couldn’t join. Affected several members.
Many restarted the game several times to help, however very much affected play.

Evidence:
unfortunately didn’t get a screenshot

If replicable, how:
Investigate the issue to allow rallies to be joined and run smoothly in the match.

Platform: (required)
IOS, Android, official PC version

State:
107

IGN:
B@dA$$Chica

Game version no#
v 1.21.0.2313

Ticket submitted in game:
1222410

steady veldt
#
Player transferred from state 1175 to 1170. Shows for the governor in state 1170 that they made the transfer, but they are still in state 1175. It also says state 1175 in their profile. 

Evidence: 
Screenshot 1: "incoming" from the Governor in state 1170's point of view
Screenshot 2: profile showing it still states that player is in 1175
Screenshot 3: "outgoing" from the Governor in state 1175's point of view
Screenshot 4: Error message when trying to "transfer" again

If replicable, how:
Complete the transfer possible?

Platform:
Android and PC

State:
Player wanted to go to state 1170, but is stuck in state 1175

IGN:
Асгардец

Game version no#:
v 1.21.0.813

Ticket submitted in game:
1219221 and 1220302```
placid bison
#

`Explanation: (required)
Duel MATCH, Trap
Unbale to log in and participate. Would like to get back buffs and compensation for points missed out in migo challenges.

Evidence: (optional but really useful)
cant login (all my alliance members)

If replicable, how: (optional)
No clue

Platform: (required)
PC, IPhone

State: (required)
S1

IGN: (required)
L A V A

Game version no# (can be found in the lower left of load up screen - required)
V 1.21.0.813

Ticket submitted in game: (required)
sent via mail

boreal warren
#

Explanation:
Player got removed from alliance during Alliance duel and after Alliance duel was done they didnt get their troops back from hospital and enlistment.

If replicable, how:
Fix problem and give player troops back just like they should recieved them in the end of Alliance duel.

Platform:
IOS

State:
244

IGN:
Mʀ『MศĐ』

Game version no#
V.1.21.0.2313

Ticket submitted in game:
1221491

tawdry flint
#
Reposted from Nomad Reaper 

Explanation: 
Duel MATCH
Unbale to log in and participate.  Would like to get back buffs and compensation for points missed out in migo challenges.

Evidence: Screenshot 

Platform: Android: S22+

State: 121

IGN: Nomad Reaper

Game version no#: 1.21.0.3402

Ticket submitted in game:
1221645

🔼8 🔽0
lilac sluice
#

Explanation:
My alliance have a lot of problem on Doomsday event, lagging, can’t login, kicked out, can’t join rally etc….+++

Platform:
IOS

State:
178

IGN:
SeiRyu

Game version no#
V.1.21.0.2313

Ticket submitted in game:
1222155

storm basin
#

Explanation: Trap problems. Marches don't come back, rallies take a long time to start marching/don't come back, can't start a rally when march is home, got kicked out of the game, don't work after restart.

Evidence: see screen recording

If replicable, how:
No clue

Platform: PC, android, Iphone

State: 1077

IGN: ◥◣༺Sash༻◢◤

Game version no:
V 1.21.0.3492

Ticket submitted in game: 1222251

neon valve
#

Explanation: (required)
disconnect lot of time in minutes. Wlan-Sign and reconnect.....

Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)
join the game and some thing

Platform: (required)
IOS, Android, official PC version, bluestacks

State: (required)
520

IGN: Shady

Game version no# (can be found in the lower left of load up screen - required)
acuall version

gray wadi
#

Posting for DruiD001
Explanation:
Account got lost during migration from Doomsday to SoS

Evidence:
The settlement shows on the map but I have no access to the account.

I suspect when I clicked on the transfer button and got on SoS, I bound it to the same email but the server may not have registered it and saved it.

I waited 1m or so, and then logged on to my other account on doomsday and transferred it to SoS as well.

I am 99% sure the server did not register me binding it.
Pictures Below

Platform:
Mobile ~ Huawei 9S
Ipad
Laptop

State:
1184

Game version no:
Mobile ~ Lastest Version
Ipad ~ Lastest Version
Laptop ~ Lastest Version

IGN:
◦•●◉✿໓rนi໓✿◉●•◦

Ticket submitted in game:
1221986

frosty tundra
#

Explanation: (required)

We had doomsday and alliance duel both at the same time 19utc. Some of us tried play both eve nts by switching between the events. This results into showing 2 settlement for all the players wh o played both events. One settlement was where it originally was before the event started and se cond one was parked near the alliance duel building. Its creating a lot of confusion and will mess up our trap later today as well

Evidence: (optional but really useful)
Screenshot attached

If replicable, how: (optional)
Try play doomsday and alliance duel at the same time

Platform: (required)
iOS

State: (required)
931

IGN: (required)
Hellfire

Game version no# (can be found in the lower left of load up screen - required)
1.21.0.2313

Ticket submitted in game: (required)
1222894

river wharf
#

Explanation:

Over 60% of my team didn't get into the event at the start of the DD yesterday (see example pictures).

  • some could not start the event
  • some could not send marches,
  • others were thrown out of the game,
  • Tanks could not be clicked
  • you could not participate in rallies
    etc.
    I would like to use a "bad" word for what happened yesterday, but I know that unfortunately that doesn't help, it just calms you down for a moment.
    But one thing I can say with some certainty is that FunPlus has robbed us of a fair chance of progressing in the DD event through EXTREMELY POOR SERVICE and has also spoiled our gaming experience at the event.
    Whoever is responsible for this event and the programming/linking should urgently think about their work performance.

Platform:
IOS
State: 86
IGN:LadySif
Game version no# V.1.21.0.2313
Ticket submitted in game: 1222842

solid cloud
#

Explanation: (required)

After playing DD and dueling alliances on the map, some players had second headquarters on the map. The headquarters take up space, but are not active in the game. They cannot be transferred. Error correction did not help.

Evidence: (optional but really useful)
Screenshot attached

If replicable, how: (optional)
Try play doomsday and alliance duel at the same time

Platform: (required)
iOS /PC

State: (required)
951

IGN: (required)
Йорка

Game version no# (can be found in the lower left of load up screen - required)
1.21.0.2313

Ticket submitted in game: (required)
Sent via mail

amber karma
#

Report posted on behalf of Barnaby
Explanation: Player is unable to play on ipad without crashing after the server issues on 06-03-2024. Player appears to lose connection and gets the timer rotating before it either recovers or crashes. All trouble shooting steps have been taken.

Evidence:

If replicable, how:

Platform: Ipad

State: 591

IGN: Muttley.

Gameversion: 1.21.0.2313

Ticket submitted in game: 1224910

raw geyser
#

Explanation: These popups about crystal mines don't go away after all mine slots are occupied

Evidence: see screenshot

If replicable, how: -

Platform: Android

State: 584

IGN: • ᴡʜɪᴛᴇ ᴡᴏʟғ •

Gameversion: newest

Ticket submitted in game: none

spice crow
#
I gathered from 4 Lime mines and only got rewards from 3.

Evidence: (optional but really useful)


If replicable, how: (optional)
[type here]

Platform: (required)
Android

State: (required)
517

IGN: (required)
Gun Star(GS)

Game version no# (can be found in the lower left of load up screen - required)
1.21.0.3402

Ticket submitted in game: (required)
1225690
icy sentinel
#

Explanation:
Since the latest Update this week the game always crashes. It was almost impossible to play trap on Thursday for my whole alliance.
Additional I have sever problems playing POW.
At the Screenshots you can see nothing happened for over 3 minutes and although we lost, I was not able to leave the Match.

Evidence:
Screenshots but no videos

Platform:
Android

State:
753

IGN:
☆☆Suuna☆☆

Game version
1.21.0.3402

Ticket submitted in game: (required)
1225999

silver lantern
#

Reposted for littleprince6969
Explanation: Game crashes every few min. The last 2 -3 updates have made it worse instead of better

Evidence: none

If replicable, how:

Platform: iOS

State:636

IGN:Littleprince

Gameversion:1.210.3402

Ticket submitted in game: no

Original post 5🔼 1🔽

amber karma
#

Posted for barnaby7109
Explanation: Player keeps crashing during todays RR match. Player is running a different account on a tablet at the same time without issues. All trouble shooting steps have been taken.

Evidence:

If replicable, how:

Platform: Ipad

State: 591

IGN: Muttley.

Gameversion: 1.21.0.2313

Ticket submitted in game: 1226397

hazy socket
#

Posted for a friend
Explanation: whenever I try to put a building on my island somewhere totally empty I get this message "This plot already contains a building" and it's not built anywhere else, I made sure of that

Evidence: video

Platform: pc version

State: 1046

IGN: Lilly.

Gameversion: 1.2.0.187

Ticket submitted in game: no

nocturne cargo
#

Explanation: Since Feb 26th the player has reported issue that they cannot obtain Wolfe to proceed with challenges. 10 frags are needed to locate him so progress can be made. Several tickets have been opened and closed by CS with no real response or results.

Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)
[type here]

Platform: Android

State: 649
[Type your state number here]

IGN: AizenOnlyfans

Game version no# (can be found in the lower left of load up screen - required)

1.21.0.3402

Ticket submitted in game: 1208168, 1209479, 1226272

ashen nymph
#

Explanation: (required)

After playing DD and dueling alliances on the map, some players had second headquarters on the map. The headquarters take up space, but are not active in the game. They cannot be transferred. Error correction did not help.

Evidence: screenshot

If replicable, how: (optional)
Try play doomsday and alliance duel at the same time

Platform: (required)
iOS / Android

State: (required)
966

IGN: (required)
Azrael

Game version no# (can be found in the lower left of load up screen - required)
1.21.0

Ticket submitted in game: (required)
No

halcyon ivy
#

Explanation: (required)

In Behemoth Trials if a level up happens when less than 3 abilities are left in the ability pool ( rest are maxed) the game breaks

Evidence: screenshot

If replicable, how: (optional)
pick exp buff passive and level up until only 2 abilities left

Platform: (required)
Windows

State: (required)
1134

IGN: (required)
Smithcial

Game version no# (can be found in the lower left of load up screen - required)
1.21.0.813

terse jewel
#

Explanation: (required)
No colosseum event in 1276 state. States 1275, 1285 etc around us have it.

Evidence: screenshot

Platform: (required)
iOS / Android / pc

State: (required)
1276

IGN: (required)
Yung Ninja

Game version no# (can be found in the lower left of load up screen - required)
1.21.0.2313

Ticket submitted in game: (required)
1213252

inner quarry
#

Explanation:
Expleror Trail:
Trail 4 //Challenge 7
The final boss does not come.
I can't complete hero challenge.

Evidence: video added

Continuous

Platform: PC//laptop

State: 1296

IGN: AnsaneriGzamşine

Game version: V 1.21.0.813

Ticket submitted in game:1225088//1228625

brittle shoal
#

Explanation: (required)
Constantly freezing on Behemoth Trials. On level 7 of the trials and all before played without issue.

Evidence: (optional but really useful)
see attached

If replicable, how: (optional)
Play level 7 toward the end of the level and see freeze happen. Video recording attached to in-game ticket

Platform: (required)
iPad Air 4th Gen - iPadOS 17.3.1 (21D61)

State: (required)
1125

IGN: (required)
KlaKlaKla

Game version no# (can be found in the lower left of load up screen - required)
1.21.0.2313

Ticket submitted in game: (required)
1228912

wraith cosmos
#
[Put survivor crystals in building but they disappear with no way to pick them back up]

Evidence: (I can post screenshot but it’s gone. No way for me to show I had it before. But why would I lie in the first place..)
[type here]

If replicable, how: (optional)
[how to do the bug? Play survivor royal and pick up crystals then go to another building and put them in the building. Curious if it’s just me or others as well. ]

Platform: (required)
IOS
State: ()
[427]

IGN: ()
[Type your IGN here **DO NOT POST YOUR CHIEF ID**] 

꧁☬✞H 么DES✞☬꧂

Game version no# ()
[Type version number here ]
1 21 0 2313
Ticket submitted in game: (required)
[Provide your ticket number here]```1229205

Please use the above format when reporting your bugs otherwise your post will be removed ![Thanks](https://cdn.discordapp.com/emojis/698200413807181944.webp?size=128 "Thanks")
solemn lance
#

Explanation: (required)
Constantly freezing on Behemoth Trials. On level 22 of the trials and all before played without issue.

Evidence: (optional but really useful)
see attached

If replicable, how: (optional)
level 22 toward the end of the level and see freeze happen.

Platform: (required)
All of them
State: (required)
1078

IGN: (required)
Force recon

Game version no# (can be found in the lower left of load up screen - required)
1.21.0.2313

Ticket submitted in game: (required)

1229833

frosty tundra
#
While playing level 6 in behemoth trials, game keep freezing after 1 min. Tried twice and both time it freezes after 1 min. First time 1.06min in the game and second time 1.11 min in the game.

Evidence: (optional but really useful)
Screenshot and video attached 

If replicable, how: (optional)
Play behemoth trials 

Platform: (required)
iOS

State: (required)
931

IGN: (required)
Hellfire

Game version no# (can be found in the lower left of load up screen - required)
1.21.0.2313

Ticket submitted in game: (required)
1229368```
limpid crow
#

Explanation:

Whenever trying to put a building on the decoration island at a completely empty spot we get this message "This plot already contains a building". It plainly refuses to build the decoration.

//Edit: It has been noticed since yesterday's decoration adjustment

Evidence: Please see attached screen recording

Platform: Android (most likely on all platforms)

State: 244

IGN: Hawk

Gameversion: 1.21.0.3402

Ticket submitted in game: 1229541

neon bay
#

Explanation: (required)
Behemoth trials lag and freeze and are not fun

Evidence: (optional but really useful)
Video

If replicable, how: (optional)
Enter behemoth trial, move...watch a wonderful not moving behemoth and frozen time. restart game. redo.

Platform: (required)
Smartphon, Tablet, Android/IOS

State: (required)
362

IGN: (required)
Woelfy
also other users in my state

Game version no# (can be found in the lower left of load up screen - required)
v1.21.0.3402

Ticket submitted in game: (required)
1229966 -> no, it's not my network or device, yes I tried restarting my game, yes I tried switching wifi/mobile data, no repairing game doesn't work, because several user have the issue
1229997

silk portal
#
In Sakura Sanctuary event ranks don't seem to be displaying, neither rank for particular day or event rank as overall rank. Its really frustrating as you cannot see your ranks you got during previous days, compare your rank to those of other players or see your overall rank to check which rewards you may get with points you've made. You can only see your rank for today beneath point/reward tiers at event's menu, that's not enough satisfying. When looking at ranking rewards it shows me"requirements not met" tho I have enough points there to get decent rank rewards. In other events with such leaderboard all is well displayed and shown perfectly, just not the Sakura Sanctuary event

Evidence: (optional but really useful)
Screenshots below

If replicable, how: (optional)

Platform: (required)
Android

State: (required)
492

IGN: (required)
 ꫛꫀꪝωιкα♡ꫝꫀꪶꪶ

Game version no# (can be found in the lower left of load up screen - required)
1.21.0.3402

Ticket submitted in game: (required) 1230020```
silk gorge
# brittle shoal Explanation: (required) Constantly freezing on Behemoth Trials. On level 7 of t...

Explanation: (required)
Thought i was the only one but can see here that problem is SoS. Constantly freezing on Behemoth Trials. On level 8 (out of 10) of the trials and all before played without issue.

Evidence: (optional but really useful)
Have a video but with 125MB and I am not paid dc user.

If replicable, how: (optional)
Play level 8 toward the end of the level and see freeze happen. Video recording attached to in-game ticket

Platform: (required)
iPad and PC version (happened on both)

State: (required)
795

IGN: (required)
Fᴀʟᴄᴀᴏ (私)

Game version no# (can be found in the lower left of load up screen - required)
1.21.0.813 (PC)

No ticket submited in game. A KNOW BUG here

exotic meadow
#

Bug: wrong migo rank

Explanation: my migo solo rank was 7, but something happened to feature rank, I dropped to 187 rank en though I didn’t miss single event, and I finish rank 1 on all event during migo except(feeding frenzy) alliance reward (not received) state rewards (not received)

Evidence: see ss

If replicable, how: please fix this bug

IGN :Tokyo ガーリー

State: 1185

Platform: all

Game version : latest

Ticket ID: 1228550

olive mural
#
Intel can't be killed with 1 troop and behemoth anymore. Even not with good behemoth. Yesterday it was no problem with very weak ones in my farm

Evidence: (optional but really useful)
See picture. Same march as i use for month for intel

If replicable, how: (optional)


Platform: (required)
Android

State: (required)
701

IGN: (required)
sunny

Game version no# (can be found in the lower left of load up screen - required)
1.21.10.3437

Ticket submitted in game: (required)
1231377```
gray wadi
#

Posting for Surman.Viking
Explanation:
first game gave me an update about 5 gb
after that in all trap events after first round ( first 5rally ) it shows me an pop up
and kick me out after that 4 minute its take time to back in game ( and ther was no update but in pop up its said data update need restart the game )
and after that game become slow and other kick me again and sho me another error until trap ends
it was just in trap event but las azu H event its shows up again and kick me above 10 times from azu
and today in alliance hall

Evidence:
Picture located below

Platform:
PC

Game version no:
1.21.10.909

State & IGN:
1272 & surman viking

Ticket submitted in game:
no 1: 1232271
no 2: 1221814
no 3: 1192837

finite burrow
#

Explanation: (required)
So Our Alliance was scheduled to have a Doomsday match at 1900UTC, for some reason we were also scheduled to have an Alliance Duel match at the same time! Due to our #'s being low, we opted to do the Doomsday match and tried to forfeit the Alliance duel match but we couldn't. I was in Doomsday event, went back to my base and clicked on my AD locater and ended up moving base... After the Doomsday match we returned to our bases and I went to wilderness and my base was still at our AD site. Tried to move settlement back to my spot in our Hive and my base was already there. I tried relocating to another spot but the ghost settlement is stuck in my spot and cant move it or delete it... I sent a screenshot showing the 2 bases the real base moves, when I deploy troops it goes from the real base, but the ghost base cannot be moved or covered by the real one because it acts like there is something in that spot... its very annoying. Can this issue be fixed? If so Please remove the ghost base so i can move the real one back. thanks.

Evidence: (optional but really useful)
see pic below

If replicable, how: (optional)
by playing both DD and alliance duel

Platform: (required)
PC Version 1.21.10.909

State: (required)
1001
IGN: Leftysaurus

Game version no# (can be found in the lower left of load up screen - required)
1.21.10.909

Ticket submitted in game: (required)
Ticket #1: 1213867, 2nd: 1218523, 3rd: 1228132

finite burrow
#

screnshot for above ticket

olive creek
#

Explanation:
Visual bug with HUGE zombies on the screen

Evidence:
Screenshot

If replicable, how:
Start hero challenge, wait for healing zombies to spawn and see (second screen)

Platform:
PC

State:
539

IGN:
JaworTM

Game version no#
1.21.10.909

Ticket submitted in game:
1232637

olive creek
#

Explanation:
Visual bug. In the Wilderness, in the rally and in the second rally icon Dreadbeast looks like different monsters

Evidence:
Screenshot

If replicable, how:
Check appearance of the Dreadbeast in the Wilderness, icon rally and second icon rally

Platform:
PC

State:
539

IGN:
JaworTM

Game version no#
1.21.10.909

Ticket submitted in game:
1232658

amber karma
#

Posted for deku5258
Explanation: Player has sold all of his tempest items to be able to afford a reforge vial to use on a good tempest he had and it clearly states that reforge your current skill for a new one or use it as a ascend for tempest but he was given the same skill in the reforge. He spent a significant amount of money of tempest and he doesn't feel it is justified to sell all of his tempest that he spent his money for coins to afford a reforge item and his options to be the same thing he already had in the first place. Out of 69 options he got the one he already had.

Evidence: See screenshots below

If replicable, how:

Platform: Iphone/ IOS

State:925

IGN: ༊~✿Deku✿〄࿐

Gameversion: v1.21.10.909

Ticket submitted in game: 1232649 - 1232640 - 1232598 - 1232716

south hare
#

Missing acknowledgement of a victory over another commander for the mission progress

Explanation:
I won 3 fights against another commander:
as part of a raid team
as leader of a raid team
in one-to one fight
No one of these was counted in my mission report.
I would like to document this by adding screenshots as GIFs but I cannot find a way to upload this.
What do I have to do to let these count for my mission ?

Evidence:
I tried to attach 4 screenshots as GIFs
How to do this ?

If replicable, how:
always

Platform:
Windows 10 Home actualized;
ASUS ZEN notebook (2017)

State:
1288

IGN:
145125470

Game version no#
1.21.10.909
Actualized yesterday.

Ticket submitted in game:
1232768

thanks für help
Dr0Mabuse

tall glen
#

Explanation:
since PoW summit (which is almost half year ago!) I have an 'extra' team chat that never goes away which is super confusing during events, too many chats

Evidence:
screenshots below: when im not in any team; when in pz; during KoTH week

If replicable, how:
no clue

Platform:
IOS, Android, PC, browser version

State:
1093

IGN:
luci

Game version no#
1.21.20.2339

Ticket submitted in game:
1223103

stark flicker
#
Visual bugs. The event says completed here and it won’t let you click on the event. But if you go to event billboard you can find it and see that the event is not yet over

Evidence: screenshot 

Platform: IOS

State: 1099

IGN: 
Jerryrun

Game version : latest version 

Ticket submitted in game:
1233676```
trim agate
#

Explanation: (required)
Unable to retrieve troops from enlistment. Accept button not working.

Evidence: (optional but really useful)
Screenshot provided

Platform: (required)
Android - Samsung

State: (required)
211

IGN: (required)
☣☠ᴮᵃᵈᴮʳᵉᵉᵈЯ∆MP☠☣

Game version no#:
Latest version

Ticket submitted in game:
1234449

tacit whale
#

Explanation: (required)
Unable to gather at alliance mine after rallying it.

Evidence: (optional but really useful)
Screenshot provided

Platform: (required)
Android and iOS

State: (required)
584

IGN: (required)
Alanna

Game version no#:
Latest version

Ticket submitted in game:
1234511 (sos closed it without doing anything)

lean moth
#

Explanation: (required)
After buying the newly released perk bundle "Special Subscriptions: Perk Pass", I expected the second research slot to be unlocked. It is still locked and not available for me.
I bought the pack before I unlocked the Research Lab for the first time (I had just started playing in the state), if it makes any difference.

Evidence:
Screenshots provided below.

  • Image 1 shows that I have unlocked and claimed the Perk Pass.
  • Image 2 shows in the top right corner that the second research slot is still locked.
  • Image 3 shows what happens if I try to start a second research while one is already in progress. It asks if I want to buy the pack, it then sends me to the Perk Pass subscription page (same as image 1). But I have already bought the subscription, so it doesn't do anything.

Platform: (required)
Android

State: (required)
1298

IGN: (required)
Somnus

Game version no#:
1.21.10.3437 (from Huawei Appgallery)

Ticket submitted in game:
1233873 (it was closed as completed)

dense kiln
#

Explanation: (required)
duplicate settlements showing on the map

Evidence: (optional but really useful)
screenshot sent in ingame ticket, easy to check yourself

If replicable, how: (optional)
[type here]

Platform: (required)
pc version

State: (required)
1109

IGN: (required)
crazy

Game version no# (can be found in the lower left of load up screen - required)
v1.21.10.909

Ticket submitted in game: (required)
1235579

haughty karma
#

Explanation: (required)
My first march's battle power is messed up on first run. When it comes back and launched again it restores its normal battle power.

Evidence: (optional but really useful)
Video attached ingame

If replicable, how: (optional)
//

Platform: (required)
PC and android versions

State: (required)
1094

IGN: (required)
Annunaki

Game version no# (can be found in the lower left of load up screen - required)
1.21 10.3437 android
1.21.10.909 PC

Ticket number: 1235606

tame nest
#

Explanation: (required)
Didnt get my lottery tickets for completing dailes

Evidence: (optional but really useful)

If replicable, how: (optional)
Not replicable as I completed all my dailes

Platform: (required)
Android and Samsung Note 9

State: (required)
250

IGN: (required)
Fallen Angel

Game version no# (can be found in the lower left of load up screen - required)
1.21.10.3437

Ticket submitted in game: (required)
1235634

sturdy gust
#

New reportet for abood15

[My march keeps jumping up and down between two marches ticket number is ]

Evidence: (optional but really useful)
[See  screenshots]

If replicable, how: (optional)
[No idea what triggers it]

Platform: (required)
[ Android ]

State: (required)
[1120]

IGN: (required)
[Abood1] 

Game version no# (can be found in the lower left of load up screen - required)
[1.21.10.3437 ]

Ticket submitted in game: (required)
[1245616]```
delicate hearth
#

Explanation: (required)
Didnt get my lottery tickets for completing dailes

Evidence: (optional but really useful)
Printcreen

If replicable, how: (optional)
Not replicable as I completed all my dailes

Platform: (required)
PC

State: (required)
429

IGN: (required)
DeaN™

Game version no# (can be found in the lower left of load up screen - required)
1.21.10.909

Ticket submitted in game: (required)
1236020

astral granite
#

Submitted for Yan// Mʀ『MศĐ』

Explanation: After alliance duel, troops in enlistment never returned to the settlement. CS has closed previous ticket.

Evidence: See attached photos

Platform: iOS

State: 244

IGN: Mʀ『MศĐ』

Game Version: v1.21.10.2339

Ticket : 16743620

slate saddle
#

Explanation: My Titan Mecha advanced skin is missing. I previously bought it from the MIGO Astro store during the last MIGO event. It’s now gone from my HQ skin panel.

Evidence: I didn’t take a screen shot of it but the game should have a record of what I spent my Astro tokens on.

If replicable, how:

Platform: iPhone 13 max pro

State: 719

IGN: Sangers

Game version no# 1.21.10.2339

Ticket submitted in game: 75915965

lime kindle
#

Explanation: My friend ported out on Thursday (Feb 29th) but there is a false HQ appeared on his spot that makes no one can port in. Today we had SvS, someone hit the false HQ while he is at the Capital and still got the hit (lost troops and rss). The gov used eviction, it cost 1 time but the false HQ is still there
Platform: IOS
State: 1030
IGN:All is Well ❤️‍

Ticket 1211551, new ticket 1234321

proven merlin
#

Explanation: Lucky card event, ticket not in daily rewards
Hello, as you may be aware, lucky card tickets were not in daily rewards yesterday whilst completing them. I have waited until today to hear something back about the ticket raised in game about this happening to me, nothing has been heard so I'm mentioning in discord now.
No tickets were received for the whole day.
Evidence: Picture
I have attached a screen shot for yesterdays daily rewards menu as proof

If replicable, how: (optional)
[type here]

Platform: PC
official PC version

State:
338

IGN:
TinsStar

Game version no# (can be found in the lower left of load up screen - required)
[v 1.21.10.909]

Ticket submitted in game: (required)
1234764

amber karma
#

Reposted for ogre79
Explanation: Player tried buying something in the shop, but got payment failure

Evidence: See screenshot below

If replicable, how:

Platform:

State:

IGN:

Gameversion:

Ticket submitted in game:

Previous post: 2🔼 1🔽

grizzled dirge
#

Explanation: Marches locked in, if you swap between plane and heli, bp does not change

Evidence:
can`t paste/attach pictures

If replicable, how: Present all the time

Platform: (required)
PC - Win 10

State: (required)
1069

IGN: (required)
Twatty CFO

Game version no# (can be found in the lower left of load up screen - required)
1.2.0.187

Ticket submitted in game: (required)
NA

vapid sedge
#

Explanation: I tried to make a purchase and I don't seem to be able to. I've made purchases before without problems before. I closed the app and then restarted but it's still the same.

Evidence:
screenshot

Platform: Android

State: 1291

IGN: MARS

Game version no#:
Latest version

Ticket submitted in game: 1238685

quasi meadow
#
Explanation: Koth is bugged again. It only allows player to assign 3/17 buildings. Each time player tries to assign another, it would remove the previous assignment.

Evidence: Please refer to screenshot and video

Platform: IOS

State: 248

IGN: .소금.

Game version no#: V 1.21.10.2339

Ticket submitted in game: 1239187

Submitted for k.byun (Yoosun)

sullen imp
#

Explanation: There is currently no way to access or use the 3 events in Alliance Feast. Player tried as an R5 to click on any event. Instead they are all greyed out and non-accessible. Alliance has not used up any event in last week. They are stuck without events in alliance feast.

Evidence: Was submitted through ticket to CS

If replicable: Not yet

Platform: Android

State: 1261

IGN: Raskall33

Game version no: 1.21.10.909

Ticket submitted in game: 1239325


exotic meadow
#
TDC alliance, state 1109. Finished trap, all levels 4 in normal, level 5 didn't unlock for us for more than 6 weeks. 
I have already reported this issue one months ago but the issue is still there.

Evidence: 
Screenshots attached. 

If replicable, how: (optional)
Please fix this bug, i have another account in state in other alliance and we can do trap lvl 5 normally 

Platform: (required)
Android

State: (required)
1109

IGN: (required)
MAGDA

Game version no#
Latest

Ticket submitted in game: (required)
Old ticket 1192438, new ticket 1239527
amber karma
#

Reposted for ms.dee

Explanation: Player can't refine her energy conversion unit

Evidence: See screenshot below

If replicable, how:

Platform: Android

State: 467

IGN: A-bomb

Gameversion: latest

Ticket submitted in game:

Previous post: 1🔼

quasi meadow
#
Explanation: Players are doing Alliance Throwdown after the new update but are not receiving any points from doing the exclusive task for using plasma cores.

Evidence: Please refer to screenshot

Platform: Android

State: 636

IGN: lolo 76220, BD the jedi, Bone DaDDy

Game version no#: version 1.21.10.3437

Ticket submitted in game: 1239715, 1239716, 1239717

Submitted for wildbonedaddy

Additional ticket number from (Tycho/tychomorpheous): 1239782 

Additional ticket number from (_bookz_): 1239794 

Additional ticket number from (UkGouki from state 688): 1239850

Additional ticket number from (electronicpunk, state 387): 1239866 
Additional ticket number from (.asiasky, state 122): 1239827 
Additional ticket number from (._._.sakura._._, state 388): 1239968
ruby oxide
#

Explanation: Lucky card event, ticket not in daily rewards
Hello, lucky card tickets were not in daily rewards Friday whilst completing them.
No tickets were received for the whole day. No compensation for the fact that there were no tickets, the tasks were completed, there are no tickets in daily chests
Evidence: Picture
I have attached a screen shot for yesterdays daily rewards menu as proof

If replicable, how: (optional)
[type here]

Platform: IOS
State:
407
IGN:
꧁༺Hope ༻꧂

Game version no# (can be found in the lower left of load up screen - required)
[v 1.21.10.909]
Ticket submitted in game: (required)
1235110

vale dock
#
Ninja Turtle event. Russian players can see this event only with VPN and can’t collect frags for heroes

Evidence: (optional but really useful)
Screen shots

If replicable, how: (optional)
[type here]

Platform: (required) Android, iOS, MacOS, PC

State: (required)
715

IGN: (required)
Venom

Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ]

Ticket submitted in game: (required)
NO, Robots can't understand

[Provide your ticket number here]```
minor bluff
#

Reposted for ms.dee

Explanation: Player can't refine her energy conversion unit

Evidence: See screenshot below

If replicable, how:
Please fixed bug, i need upgrade my troops 🙏🏻

Platform:
Android
State:
467
IGN:
A-bomb
Gameversion:
Lastest
Ticket submitted in game:
44600519

pine lodge
#

Explanation: (required)
The march times of rallies are not the same as is written in the rally window. We cant even try to guess what march times we get, The rally used to be little longer, but now its sometimes even random. I noticed this issue happening in all states and during almost all events where the rally is needed. Its almost impossible to use strategy of double rallies, last second hit rally. This issue affects playing duels, capital clash, fighting for bunkers, fighting for alliance centres, trap and other events where the rally is required. In addition, when alliances try to rally bunker for the first occupation, the first hit is now predecided by port, because when you port right, the person hits 5seconds before others only because of this march time bug. When joining the rally the marches arent the same as is written either, for fiend its little shorter, for CC we usually need to even speedup and we do not get "you will be late" pop up message because the march time window written is alright. I tried to change heroes and the bug was still there. Please repair this, so strategy and fair play can come back to game.
Evidence: screenshot
Platform: (required) iOS / Android / pc
State: (required) all states, 477, 1276
IGN: (required): Dasha
Game version no# (can be found in the lower left of load up screen - required) latest version
Ticket submitted in game: (required) 1240708

bright compass
#
Alliance throwdown
Used 560 plasma and over 5600 minutes of speedups.
From the task description, every 3 plasma gets 8 points and every 60 mins of speedups gets 7 points.
560 plasma / 3 * 7 is around 1493 points.
5600 minutes of speedups / 60 * 7 is around 653 points.
I only have 1164 points and have done other tasks.

Evidence: (optional but really useful)
Screen shots

If replicable, how: (optional)
[type here]

Platform: (required) Android

State: (required)
585

IGN: (required)
Catilicious 

Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ]

Ticket submitted in game: (required)
1240428

[Provide your ticket number here]``1240428`
hexed raptor
#

Explanation: (required)
ThrowDown doesn't load the Milestone page (again)

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
Restarted game, same results.

Platform: (required)
Computer (windows) client

State: (required)
249

IGN: (required)
AndroX

Game version no# (can be found in the lower left of load up screen - required)
1.21.10.909

Ticket submitted in game: (required)
This never works, always get an attitude back from support without result.

cloud wren
#

Explanation: (required)
ThrowDown doesn't load the Milestone page (again)

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
Restarted game, same results.

Platform: (required)
IOS client

State: (required)
1275

IGN: (required)
WhiteTiger

Game version no# (can be found in the lower left of load up screen - required)
v1.21.10.2339

Ticket submitted in game: (required)
This never works, always get an attitude back from support without result

quasi badger
#

Explanation: (required)
No mileage rewards are displayed on Throwdown

Evidence: (optional but really useful)
Screenshot
If replicable, how:
Restarted the game and still the same problem

Platform: (required)
PC
State: (required)
1249

IGN: (required)
Trinity2002

Game version no# (can be found in the lower left of load up screen - required)
V 1.21.10.909

Ticket submitted in game: (required)
I tried sending a bug report, but unfortunately it doesn't work

vale basin
#

Explanation: (required)
During a Capital Clash rally, a random Formation System was taken for the whole rally instead of the strongest one.

Evidence: (optional but really useful)
Screenshots attached

If replicable, how: (optional)

Platform: (required)
iOS

State: (required)
1010

IGN: (required)
༄ღ▄︻デLola═━ღ

Game version no# (can be found in the lower left of load up screen - required)
1.21.10.2339

Ticket submitted in game: (required)
1238148

sinful mountain
#
No rewards showing in the Alliance Throwdown event. Blank page. 

Evidence: (optional but really useful)
See attached screenshot. 

If replicable, how: (optional)
Tried restarting.

Platform: (required)
Android phone

State: (required)
492

IGN: (required)
ꫛꫀꪝ♡ᦓꫀꪜꫀꪀʷⁱᵏᵃ

Game version no# (can be found in the lower left of load up screen - required)
1.21.10.3437

Ticket submitted in game: (required)
1241917```
finite zinc
#

Explanation: (required)
TMHT nicht erhalten. Ich kann die Turtles nicht erhalten. Mehrere Allianzmitglieder erhielten sie schon und es wurde ihnen angezeigt.
Spiel neu gestartet, Problem beheben ausgewählt und auf Updates überprüft.

Beweise: Screenshot

Plattform: Android

Staat: 1235

IGN: ★—Enno—

Game version: 1.21.10.3437

Ticket in game: 1241986

toxic ibex
#

Explanation: (required)
Alliance throwdown is not giving points correctly for plasma. I should have received over 9,000 points and I only received 448 for construction efforts to push plasma 10 riders.

Evidence: (optional but really useful)
See attached below

If replicable, how: no idea. Many players having same exact issue.

Platform: (required)
iOS

State: (required)
1081

IGN: (required)
Chowboy Curtis.
Game version no# (can be found in the lower left of load up screen - required)
V.1.21.10.2339
Ticket submitted in game: (required)
1241081

near stratus
#
Don't have the ninja turtle event in my event screen. Got some pizza while killing infected but that's all. Uninstalled the game..didn't work. Repairing didn't work

Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)
[type here]

Platform: (required)
Android tablet and phone 

State: (required)
1185

IGN: (required)
Rikje

Game version no# (can be found in the lower left of load up screen - required)
1.21.10.34.37

Ticket submitted in game: (required)
 1241663
thin locust
#

Explanation: (required)
Daily Login for Ninja event is broken and appears only on half the screen, the daily login rewards cannot be redeemed

Evidence: (optional but really useful)
Screenshot attached

If replicable, how: (optional)
Access Daily Login menu from the Ninja Turtles event

Platform: (required)
iOS/Apple

State: (required)
1148

IGN: (required)
Lara

Game version no# (can be found in the lower left of load up screen - required)
1.21.10.2339

Ticket submitted in game:
Could not find Service History menu

haughty tendon
#

Explanation: (required)
Don't have the ninja turtle event in my event screen. Reinstalled, repaired the game ~5 times. I am not from russia or Belarus

Evidence: (optional but really useful)
See screenshot below

If replicable, how: (optional)
Just open the game

Platform: (required)
Android

State: (required)
1195

IGN: (required)
fang

Game version no# (can be found in the lower left of load up screen - required)
1.21.10.3437

Ticket submitted in game: (required)
1241797

golden hazel
#

Explanation: (required)
Don't have the ninja turtle event in my event screen. Reinstalled, repaired the game, no update available in Play Store. I am not from Russia/Belarus

Evidence: (optional but really useful)
See screenshot below

If replicable, how: (optional)
Just open the game

Platform: (required)
Android

State: (required)
1230

IGN: (required)
B0gdanP

Game version no# (can be found in the lower left of load up screen - required)
1.21.10.3437

Ticket submitted in game: (required)
1242049

frozen marlin
#

Explanation: (required)
After the Reset and started the event of alliance throw down i was going to do the same daily like always and accept the Task of Plasma and Accel. So I opened the plasma building and started changing them for plasmons. Once the 560 plasma exchange is finished (for the other joint event) I went to claim the reward and they only gave me 30 points.
I don't have the exact photo but you can see the few points I have in the challenge in the photos So I would like to know if I could recover those points, I did it with another account that I have and if they gave me the corresponding points, which are about 1900 instead of 30

Evidence: *
Have Pictures but i dont know how the can help a lot, (got a lot of Task done with low points) and Picture of the Building where i used Plasma to Plasmons (46 times, 560 plasmas)
If replicable, how: (optional)
[type here]

Platform: (required)
Android, and official PC version *

State: (required)
160

IGN: (required)
10992106

Game version no# (can be found in the lower left of load up screen - required)
1.21.10.909

Ticket submitted in game: (required)
1241224

versed iron
#

Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)
[type here] 

Platform: (required)
Android

State: (required)
868

IGN: (required)
Cardemonium

Game version no# (can be found in the lower left of load up screen - required)
1.21.11.3442

Ticket submitted in game: (required)
1243486
latent rover
#

``Explanation:I did the community sharing event 2 times but I haven't received the rewards.

Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)
[type here]

Platform: (required)
Android

State: (required)
1290

IGN: (required)
failikkk

Game version no# (can be found in the lower left of load up screen - required)
1.21.15.3443

Ticket submitted in game: (required)

grand flame
#

``Explanation:I did the community sharing event but I haven't received the rewards.

Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)
[type here]

Platform: (required)
Android

State: (required)
1000

IGN: (required)
★Zom●⃝Beaver★

Game version no# (can be found in the lower left of load up screen - required)
1.21.11.3442

Ticket submitted in game: (required)
1243621

inner quarry
#

Explanation:

SOURCE OF STRIFE
EXPLORATİON PROJECT
I can't make any upgrades in exploration project. I can't increase the mine level.

Evidence:
I added a screenshot

If replicable, how:
Continually

Platform:
Iphone

State: 586

IGN: KADAJ

Game version: v1.21.11.2341

Ticket submitted in game:
1233925//1237018

burnt stream
#

Explanation: (required)
Don't have the ninja turtle event in my event screen. Reinstalled, repaired the game, no update available in Play Store. I am not from Russia/Belarus

Evidence: (optional but really useful)
See screenshot below

If replicable, how: (optional)
Just open the game

Platform: (required)
Android

State: (required)
1248

IGN: (required)
rundolf

Game version no# (can be found in the lower left of load up screen - required)
1.21.10.3437

Ticket submitted in game: (required)
138963094

sharp surge
#

``Explanation:I did the community sharing event but I haven't received the rewards.

Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)
[type here]

Platform: (required)
iOS

State: (required)
1060

IGN: (required)
Wabbit season(119351480)

Game version no# (can be found in the lower left of load up screen - required)
1.21.11.3442

Ticket submitted in game: (required)
1244190

delicate hearth
#

Explanation: (required)
Even after being eliminated from DD we were unable to register in normal RR. When we try to register players, an error appears in the screenshot below.

Evidence: (optional but really useful)
See screenshot below

If replicable, how: (optional)

Platform: (required)
PC Version

State: (required)
429

IGN: (required)
DeaN™

Game version no# (can be found in the lower left of load up screen - required)
1.21.10.909

Ticket submitted in game: (required)
1244266

livid pier
#

Explanation: (required)
Even after being eliminated from DD we were unable to register in normal RR. When we try to register players, an error appears in the screenshot below.

Evidence: (optional but really useful)
See screenshot below

If replicable, how: (optional)

Platform: (required)
Android

State: (required)
1130

IGN: (required)
Harlow

Game version no# (can be found in the lower left of load up screen - required)
Latest

Ticket submitted in game: (required)
1244478

deep mulch
# livid pier Explanation: (required) Even after being eliminated from DD we were unable to re...

We have the same Problem.

Explanation: (required)
After being eliminated from DoomsDay we were unable to register in normal Resovoir Raird.
When we try to register DD players, an error appears (screenshot below).
But it is possible to register a player who was not a part of the Doomsday Team

Evidence: (optional but really useful)
See screenshot below

If replicable, how: (optional)

Platform: (required)
Android

State: (required)
122

IGN: (required)
Geordi

Game version no# (can be found in the lower left of load up screen - required)
1.21.10.3437

Ticket submitted in game: (required)
1244652

Ally: OGW

thin locust
#

Explanation: (required)
Cannot Register in RR - "Data out of sync" error appears.
More Info: We were eliminated in DD last week.

Evidence: (optional but really useful)
See screenshot below

If replicable, how: (optional)

  • Get eliminated from Doomsday
  • Attempt to register any member of the alliance to RR Legion 1 Participants list

Platform: (required)
ALL

State: (required)
1148

IGN: (required)
阴影☽☯☾MrsAxona

Game version no# (can be found in the lower left of load up screen - required)
Latest

Ticket submitted in game: (required)
1244676

vernal cove
#

Explanation: (required)
One of my member can't upgrade his migo tree due to some error as soon Below

Evidence: (optional but really useful)
See screenshot below

If replicable, how: (optional)

Platform: (required)
ios

State: (required)
628

IGN: (required)
Lucas

Game version no# (can be found in the lower left of load up screen - required)
Latest

Ticket submitted in game: (required)
1244817

woeful heath
#

Explanation: (required)
Input bet in Koth for TDC alliance 1087 but the result is not shown and system qualify it as lost bet. TDC alliance won. I didn't get the wining coins for correct bet. ( just return of half investment amount)

Evidence: (optional but really useful)
See screenshot below

If replicable, how: (optional)
Whole state who bet as I affected

Platform: (required)
Android

State: (required)
1073

IGN: (required)
Strong OLy

Game version no# (can be found in the lower left of load up screen - required)
Latest

Ticket submitted in game: (required)
No

lost rain
#
[State doesn't have crystal mines since start of MIGO season]

Evidence: [Screenshot provided below]

If replicable, how:
[States between 1129 to 1152 are facing the issue]

Platform: 
[Android device - Samsung A33]

State:
[1136]

IGN: Trigger

Game version no# [V 1.21.10.3437]

Ticket submitted in game:
[126898875]```
timid crypt
#

Explanation: Many players in our alliance have duplicate or clone accounts in our state. (See screenshot) I have 3 settlements connected to my account. Our hive is a mess, we can’t trap properly and this will be hugely problematic during SvS.

Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)
This happened during alliance duels.

Platform: (required)
iOS & android

State: (required)
1109

IGN: (required)
Papa Darth

Game version no# (can be found in the lower left of load up screen - required)
1.21.11.3442

Ticket submitted in game: (required)
1245481

bright compass
#
Game freezes after loading.
Reporting here as game won't load and hangs right after loading.
Tried repair but still the same.

Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)
[type here]

Platform: (required)
[type here - operating system, ie Android

State: (required)
585

IGN: (required)
Catilicious 

Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ]

Ticket submitted in game: (required)
None as game and reporting before game loads hangs
clever yarrow
#

Explanation: (required)
Initially, I encountered error code 3000 after regularly performing Intel Tasks. Subsequently, I'm consistently facing error code 10001 upon attempting to log back in, despite having a stable internet connection. This issue persists even after attempting game repair and reinstalling the game. The problem started suddenly after a previous session where everything was working fine.

Evidence: (optional but really useful)
see Screenshot

If replicable, how: (optional)
[type here]

**Platform: **
PC version with a Wi-Fi connection.

**State: **
1272

**IGN: **
Surman Helvegen

**Game Version No#: **
1.21.10.909

Ticket submitted in game: (required)
1246145

silver lantern
#

Crashing every 2-3 minutes during alliance duels then an update or 2 updates  that stops me getting back in game

Evidence: (optional but really useful)
SCREENS

If replicable, how: (optional)
[type here]

Platform: (required)
IOS

State: 
636


IGN: 
Littleprince 

Game version no# (can be found in the lower left of load up screen - required)
V1.21.11.2341

Ticket submitted in game: (required)

64654357
grave wagon
#

Explanation: (required)
Warborne Grit missing from battle reports after upgrade in Total War III Survival Book

Evidence: (optional but really useful)

If replicable, how: (optional)

Platform: (required)
PC

State: (required)
206

IGN: (required)
ErazmusNZ

Game version no# (can be found in the lower left of load up screen - required)
1.21.10.909

Ticket submitted in game: (required)
1247032

willow owl
#

%%


Evidence: (optional but really useful)
[Attached]

If replicable, how: (optional)
[Few more players are suffering with the same problem]

Platform: (required):  Android, official PC version *and* the device  is OnePlus Nord 3

State: (required)
[273]

IGN: (required)
[Vaidehi(°_°)] 


Game version no# 
[ v1.21.11.3442 ]

Ticket submitted in game: (required)
[1238990 & 1225200]
inner quarry
#

Explanation

RESEARCH SLOT

I bought second research slot package. But I can't use it even though it's been a week.

Evidence:
Screenshot added

If replicable, how:
continuously for a week

Platform:
Android

State: 1297

IGN: AmonRa

Game version:
v1.21.11.3442

Ticket submitted in game:
1234325

boreal warren
#

Explanation:
Player is not recieving promised TMNT event rewards for killing 5 infected per day

Evidence:
See screenshots

If replicable, how:
Fix issue and send player rewards they should obtain from TMNT event given for killing 5 infected per day

Platform:
Android

State:
492

IGN:
ꫛꫀꪝ♡ᦓꫀꪜꫀꪀʷⁱᵏᵃ

Game version no#
1.21.11.3442

Ticket submitted in game:
1247132

clever yarrow
#

**Explanation: **
Since the latest update, the March Attack Effect is not displaying as intended in the game.

**Evidence: **
A video demonstrating the issue is available. Also, another Video of showing the actual Attack Effect is also available.

**If replicable, how: **
Other players have reported facing the same issue since the last update.

**Platform: **
iOS and PC

**State: **
1060

IGN:
вυяσσ

**Game version no#: **
v1.21.11.2341

**Ticket submitted in game: **
1247926

sterile star
#
The game won't let the player click share.Every time they click there,it sends them to the apple store for TMNT 15.

Evidence: (optional but really useful)
Please check screenshots below

If replicable,how: (optional)
[type here]

Platform: (required)
Windows 11

State: (required)
1292

IGN: (required)
Falcor

Game version no# (can be found in the lower left of load up screen - required)
v1.21.10.909

Ticket submitted in game: (required)
1248033 ```
woeful mulch
#
During bunker fight a rally with the exact marchtime that were started around 2 second before I started mine didn’t hit. We timed the rallies and we made sure that it will hit in time… no olly was used…

Evidence: 
See screenshots

If replicable, how: look in why it didn’t work and compensate our loss

Platform: iOS 

State: 530

IGN: вǞD ЯiDiПg ৸ΦΦD

Game version no#
1.21.11.2341

Ticket submitted in game: 1248257```
winged flame
#
We were rallying the Facility for the last seconds and another player вǞD ЯiDiПg ৸ΦΦD) had the exact march time then me. She started nearly 2 seconds after me and her rally hit the facility and mine did not. We lost the fight and the rewards. As you can see in the screenshots he started before me and didn’t hit… this can’t be and it is upsetting my whole alliance.
Her rally hit at 14.59.59 so mine should have been hit at 14.59.58 or 14.59.57, but it didn't hit.… no olly was used…

Evidence: 
See screenshots

If replicable, how: look in why it didn’t work and compensate our loss

Platform: Android 

State: 530

IGN: ★ Viper ★

Game version no#
1.21.11.3442

Ticket submitted in game: 1248302```
tawdry flint
#

Platform: iOS, iPhone 15

State: 700

IGN: Beca

Game version no#: 121112341 

Ticket submitted in game: 1248301```
forest light
#

**Explanation: **
I didnt receive the correct amount of crystal splinters from the lucky card event

**Evidence: **
Screenshot of lucky card and my backpack

**If replicable, how: **
Through lucky card

**Platform: **
Android

**State: **
937

IGN:
Ⓙ≡ᔕᴛ≡尺

**Game version no#: **
1.21.11.3442

**Ticket submitted in game: **
102671189

sleek steeple
#

Explanation: (required)
I can't enter Community tab even I build Broadcasting office, restart and reinstall this game, and still didnt get it

Now I cant claim rewards 30 Hero Gear Parts community tab attendance because of missing Community tab

I need compesation 30 Hero Gear Parts you have done devs

Evidence:
Video of Broadcasting office and missing paper plane icon

If replicable, how:
Clicking Broadcasting office multiple times

Platform:
Android

State:
1300

IGN:
Mahiru

Game version no.
1.21.11.3442

Ticket submitted in game:
1248525

late widget
#

Explanation:
Everytime I try to change my aircraft, game kept throwing “Data Error, please restart your game (120000)” error message. Support asked me to repair game and a bunch of other things. I tried all that and still same error. I cannot change my aircraft in any march, it will give me this error over and over.

Evidence:
See video attached.

If replicable, how:
Change aircraft in any way will give me this error.

Platform:
iOS, PC

State:
891

IGN:
NBD

Game version no#
1.21.11.2341 (iOS)
1.21.10.909 (PC)

Ticket submitted in game: (required)
1248224

runic sage
#

Explanation: Niccola hero frags, hero challenge

Evidence: picture below

If replicable, how: no means to obtain niccolas frags, and play hero challenges. I wrote 2 tickets, now its 3rd one, 2 were closed bcz CS could not do simple job and check if ITS even possible to get them, but no there are no issues just wait for unexisting event and bundles to get them....

Platform: Android, PC

State: 744

IGN: 1% Ginger

Game version no# 1.21.11.3442 android 1.21.10.909 pc

Ticket submitted in game: 12492598 previous tickets i opened - 1247877, 1242900

willow owl
#

problem :- there are two settlements ( one is fixed other can be movable) for same hq . During cc and svs, despite you being bubbled, one is still attackable. Hence there is always possibility of being zeroed by opponent despite you are bubbled. Only one is controlled. the other behaves as dummy, yet attackable and zeroed easily. can't really park my settlement near trap. If you are in fight ... This will cause destruction to my growth of two years .

Evidence: [Attached]

If replicable, how: (optional)
[Few more players are suffering with the same problem] name. Macdaddy and Thake of my same alliance and state 273

Platform: (required): Android, official PC version and the Android device is OnePlus Nord 3

State: (required)
[273]

IGN: (required)
[Vaidehi(°_°)]

Game version no#
[ v1.21.11.3442 ]

Ticket submitted in game: (required)
[1238990 & 1225200]

exotic meadow
foggy tinsel
#

Explanation: Alliance Hall - Fortune Shower.
I was not able to participate because the envelopes did not appear. going in and out of the alliance hall didn't help.

it wasn't until the last round that I quit the game and enter again it showed up.

Evidence: Video

Platform, Samsung S23,Android

State:725

IGN:༺༂ Aether ༂༻

Game Version: 1.21.11

Ticket ID: 1249712

lime kindle
#

Explaination: Went to open alliance throwdown crate clicked to black box when return it showed I had claimed but none of my resources increased in back pack
State 1023
Ign jrdemitrynz
Game v1.21.12.3442
Ticket 1250511

merry sand
#

**Reposting on behalf of [S671] Smoeldriaan
Explanation: (required)
Didn’t get personal throwdown rewards in alliance ranking

Evidence: (optional but really useful)
Got rewards for alliance rank and for overall personal ranking

If replicable, how: (optional)
Yes, see screenshots

Platform: (required)
iOS

State: (required)
671

IGN: (required)
Smoeldriaan

Game version no# (can be found in the lower left of load up screen - required)
Latest

Ticket submitted in game: (required)
1250616

🔼 3 🔽 1

slender elbow
#

Explanation:Hi. This bug has already been there before, and it has reappeared. When the RR event is triggered, the game does not work very stably. It freezes and slows down. It is impossible to play.
Proofs:The video below
Platform:PC
Condition:1149

IGN:Igor_Boss
Game version:1.21.10.909

Ticket submitted in game:I can't send a complaint, the video doesn't load on the support page

gray wadi
#

Posted for Buffalo Bill
**Explanation: **
DottSweetheart i load the game and it freezes as soon as it loads i did a repair but that didnt help anyone having the same problem??even tried to make a report and that screen freezes too
**Evidence: **
DottSweetheart Screenshots attached
Platform:
DottSweetheart Samsung S10+
**State: **
DottSweetheart 794
**IGN: **
DottSweetheart buffalo bill
**Game version no# **
DottSweetheart V 1.21.15.3443
**Ticket submitted in game: **
DottSweetheart 1251213
🔼 1 🔽 1

boreal warren
#

Explanation:
Player bid on 3 teams using in total 15k coins and hour later bids got reset as there was matching change in Doomsday and player lost their betting chances as well as coins they bid with.

Evidence:
see screenshots what show before DD got reset and after

If replicable, how:
Give player back 15k coins they lost and as well compensate player for not being able to bid on fights and earn more coins.

Platform:
official PC version

State:
244

IGN:
ᴛєᴅᴅу

Game version no#
V 1.21.14.922

Ticket submitted in game:
1251385

lime kindle
#

Reported for Jobossa
Bug: can't use march accelerators unless bought with bios even though 6 in backpack
Platform Android
State 1296
IGN Jobossa
Game v Latest
Ticket 1251565

ornate quarry
#

Explanation: Red dot not appearing on grand prizes tab in turtles event. Missed out on 4 days of rewards because I didn't know to go in there, I assumed it just showed what skins you could get. Others in my alliance have had this problem.

Evidence: images attached to show I logged in everyday this week, and what prizes I actually got once I worked out I had to open the grand prizes tab.

Platform: android Samsung galaxy s21

State: 1256

IGN: ry.phael

Game version no# 1.21.11.3442

Ticket submitted in game: 1251872 + 1252180 + 1258887

south sable
#

Evidence: Screenshots

Platform: All

State: All

IGN: Simon

Game version no#: 1.21.11.3442

Ticket submitted in game:1251936 ```
wispy oyster
#

Explanation: (required)
I didn't receive the rewards for placing 2nd in Alliance Throwdown for my alliance

Evidence: (optional but really useful)
I received rewards for Alliance Ranking, and Cross-State solo Ranking, but not Solo Alliance Ranking, as seen in attached screen shots

If replicable, how: (optional)

Platform: (required)
PC

State: (required)
539

IGN: (required)
Tom Foolery

Game version no# (can be found in the lower left of load up screen - required)
1.21.10.909

Ticket submitted in game: (required)
1251933

vocal venture
#

Explanation:
Unable to use 2nd research slot after purchasing it.
Evidence:
See screenshots

Platform:
PC/Android

State:
1300

IGN:
Amaryl

Game version no#
1.21.10.909

Ticket submitted in game:
1248523

livid pier
#

Explanation: kicked out and crushed login, my internet work well there is no problem , check with wifi and Mobile net last week it happens too
Evidence: screen shot and error number

If replicable, how: (optional)
[type here]

Platform: pc versions
1.21.10.909

State: 1272

IGN: surman helvegen

Game version no
1.21.10.909

Ticket submitted in game: 1252692

foggy tinsel
#

Explanation:no matter in which event (trap, Alliace Showdown etc.) I want to change my aircraft, I get the error 120000. With Infected Fiends or Dreadbeast etc. I do not have the error.

Evidence: 1 Screenshot

Platform: PC Official and Bluestack Version

State: 1023

IGN: ミDerKleene 彡ᴀʟғ

Game version no: 1.21.10.3437

Ticket submitted in game: 1252674

still iris
#

Evidence: screenshots below

If replicable, how: (optional)
[type here]

Platform: Android

State: 783

IGN: Farmme 

Game version no# 1.21.11

Ticket submitted in game: 1254003 ```
quasi meadow
#
Player encountered duplicated settlements at two different spots. Having duplicated settlements will mean it is attackable despite the other one being bubbled. 

Evidence: Please see screenshot

If replicable, how: Please see screenshot, other players are facing the same issue.

Platform: IOS

State: 823

IGN: Frost

Game version no#: latest

Ticket submitted in game: 1247115

Submitted for Frost

verbal rivet
#

Explanation: In the state 1015 the Trophy Hunter doesn't appear and the box is always on 0 so it cannot be opened.

Evidence: image

Platform: Android & PC

State: 1015

IGN: RoxasMLR

Game version no# 1.21.11.3442 - 1.21.10.909

Ticket id: 1254598

verbal rivet
#

Explanation: I got a Deluxe Random Legendary Tempest Arm Crate from the Tundra Exploration Center without problems, after opening the box it showed me that it was a Saint's Plate (Rider/def), but when I looked for it to be able to equip it, it was not there.

Evidence: sorry, I didn't expect the object to disappear immediately when I opened the box to make a video as proof

Platform: Android & PC

State: 1015

IGN: RoxasMLR

Game version no# 1.21.11.3442 - 1.21.10.909

Ticket id: 1254614

merry granite
#

State 1240

Explanation: Whistles unusable due to stuck reward box

Tried uninstalling, game repairing, cache clearing, none of the typical hotfixes work

Platform: Android

Game version: latest update release for Android

IGN: Captain Ghost

My alliance members reporting the same issue

Ticket ID: 1254942

Evidence: Screencap

foggy tinsel
#

Explanation: Sports Emergency - Rewards cannot be claimed

Evidence: 2 screenshots

Platform: PC - Official

State: 1251

IGN: Dori

Game version no: 1.21.10.909

Ticket submitted in game: 1255023

gilded prawn
#

Explanation: Sports Emergency event is broken. Tropy hunter doesnt appear in any time and crates can’t be claimed

Evidence: Screenshots
Platform: IOS
State: 1234
IGN: pнᴀитσм
Ticket no: 1255154

clever yarrow
#

Explanation:
Players are encountering an issue in the Event Sports Emergency where they are unable to interact with infected or open boxes located on the right side of the event interface. This prevents players from completing essential tasks and participating fully in the event.

Evidence:
see Screenshots

If replicable, how:
Open the Event Sports Emergency interface.
Attempt to interact with infected or open boxes located on the right side of the interface.
Notice that the interaction is not possible, hindering progress in the event.

Platform:
Operating Systems: PC and Android

Game Version:
Android: 1.21.11.3442
PC: 1.21.10.909

State:
1246

IGN:
electri

Ticket Submitted in Game:
1255228

pliant bison
#

Explanation:
Robbie's 3rd skill (Silent Sentinel) doesn't match with description. It said 100% chance dealing damage to the last 2 enemy rows or all enemy (after upgrade), but it did not work.

Evidence:
Description of skill in game

Platform:
Android, PC

State:
596

IGN:
DaXanh

Game version
1.21.10.3437

Ticket submitted in game:
1254587

quasi badger
#

Explanation: (required)
Event - Sports Emergency = You cannot fire because the rewards cannot be taken out of the box. For example, it says 100/0 since yesterday
Evidence: (optional but really useful)
Screenshot
If replicable, how:
Restarted the game but the problem still exists
Platform: (required)
PC
State: (required)
1249

IGN: (required)
Trinity2002

Game version no# (can be found in the lower left of load up screen - required)
V 1.21.10.909

Ticket submitted in game: (required)
I tried sending a bug report, but unfortunately it doesn't work

mild eagle
#

Explanation: (required)
Event - Sports Emergency = You cannot fire because the rewards cannot be taken out of the box. For example, it says 57/0 since yesterday
Evidence: (optional but really useful)
Screenshot
If replicable, how:
Restarted the game but the problem still exists
Platform: (required)
IOS
State: (required)
1283

IGN: (required)
Mr.FoX ^•^

Game version no# (can be found in the lower left of load up screen - required)
V 1.21.10.909

Ticket submitted in game: (required)
I tried sending a bug report, but unfortunately it doesn't work Event Not working….. GJ SOS. U can do this😂…… 2 days

merry sand
#
We started Gen3 last Monday, and today in Ray's place we have Julie, but we are unable to unlock them

Evidence: (optional but really useful)
See screenshots

If replicable, how: (optional)

Platform: (required)
PC Version

State: (required)
1276

IGN: (required)
Holmes

Game version no# (can be found in the lower left of load up screen - required)
1.21.10.909

Ticket submitted in game: (required)
1255844```
steady pebble
#

Bug : not getting daily login points as recruiter in Bring em Back, they show as completed but nothing in daily totals
State291
IGN Spacefish
Game latest
Ticket 1257320
Previous votes 3+1

merry sand
#
Explanation: (required)
The trophy boss has never appeared since the event started. Everyone in our state has this problem.

Evidence: (optional but really useful)
See video

How if it's repeatable: (optional)
[type here]

Platform: (required)
Android - IOS

State: (required)
1288

IGN: (required)
khaleesi

Game version number# (can be found at the bottom left of the loading screen - required)
1.21.20.3466

Ticket submitted in game: (required)
1252634
molten osprey
#

Explanation: (required)
It's compulsory. You can mention that the slot exists, but there's no way to unlock it yet

Evidence: (optional but really useful)
2nd research button does not work

If replicable, how: (optional)
[type here]

Platform: (required)
Android and official PC version

State: (required)
1023

IGN: (required)
ミDerKleene 彡ᴀʟғ

Game version no# (can be found in the lower left of load up screen - required)
1.21.20.3466

Ticket submitted in game: (required)
1257713

olive creek
#

Explanation:
Game error occurs every time I click on odds in the Lucky Wheel event (from Ninja Turtles)

Evidence:
Video

If replicable, how:
Same steps as on video

Platform:
PC version

State:
539

IGN:
JaworTM

Game version no#
1.21.20.940

Ticket submitted in game:
1258071

lost void
#

Explanation: (required)
Contribution Points price pool grows and grows but no one ever gets it from killing the Referee.

Evidence: (optional but really useful)
see screenshot - pot is growing since 3 days straight

If replicable, how: (optional)

Platform: (required)
PC

State: (required)
1280

IGN: (required)
Valoel

Game version no# (can be found in the lower left of load up screen - required)
v 1.21.20.940

Ticket submitted in game: (required)
Does somehow not work 😦

weary zenith
#

No one gets the pot, at least last time no one did 😅😅😅😅 it's just there to make people spend 😅😅😅😅

olive creek
#

Explanation:
Vip icon is too moved to the left after today's update in old graphics mode

Evidence:
Screenshot

If replicable, how:
Entering the game and checking the top left corner

Platform:
PC/old graphics mode

State:
539

IGN:
JaworTM

Game version no#
1.21.20.940

Ticket submitted in game:
1258432

Edit: In new graphics mode it looks fine

upper coral
#

Explanation: (required)
Rallies no longer go kill when the rally is full even if you select the "Set out when the team is full" button. This started when the level 6's were introduced I think.

Evidence:
It works this way in every rally, mine are always full and never leave until the timer is done. Tried on many different devices and platforms.

If replicable, how:
every rally

Platform:
Android, Tablet, PC, Bluestacks

State:
517

IGN:
California

Game version no.
various

Ticket submitted in game:
1258329

olive creek
#

Explanation:
Missing hero type/style in old graphics mode for all heroes

Evidence:
Screenshot

If replicable, how:
Use old graphic mode -> Go to your heroes and try to find hero type/style feature

Platform:
PC/old graphics mode

State:
539
(This probably applies to all platforms and states)

IGN:
JaworTM

Game version no#
1.21.20.940

Ticket submitted in game:
1258452

tawdry flint
#
The player has purchased a bundle for $99.99, 10 levels for the event and the chests did not arrive. 

Evidence: Screenshots

Platform: Android 

State: 847

IGN: widdle ΔTHΣΠΔ

Game version no#: 1.21.20.3466

Ticket submitted in game: 1258634```
hearty gull
#

Submitting on behalf of a player

Explanation: player is experiencing a bug with VIP 13. After the update, the players progress towards VIP 13 was no longer showing. After passing VIP 12 and making progress towards VIP 13.

Evidence: No screenshot

Platform: IOS

State: 952

Game version: 1.21.20

Ticket # submitted in game:1258492

tribal ginkgo
#
Player is unable to complete the “defeat 10 chiefs” side quest despite defeating over 25 chiefs. 

Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)
Ongoing, shown in ss

Platform: (required)
iPhone 

State: (required)
1299

IGN: (required)
NothingShadyHere

Game version no# (can be found in the lower left of load up screen - required)
1.21.20.940

Ticket submitted in game: 
Yes
1258951 ```
worthy oriole
#

Explanation: (required)
Joint exercises not registering any damage after successful attacks

Evidence: (optional but really useful)
See SS

If replicable, how: (optional)
Start Joint Exercises

Platform: (required)
Official PC version

State: (required)
1078

IGN: (required)
The RH Stepchild

Game version no#
1.21.20.940

Ticket submitted in game: (required)
1259005

merry sand
#
Explanation: (required)
Favorite reports didn't show, its been like this for several days. When I delete all read reports, I end up seeing favorite reports in the normal reports section. However, when I close and reopen the mails, the first reports goes completely blank

Evidence: (optional but really useful)
See screenshots

If replicable, how: (optional)
[type here]

Platform: (required)
Android

State: (required)
251

IGN: (required)
Mr.Jonas 

Game version no# (can be found in the lower left of load up screen - required)
1.21.20.3466

Ticket submitted in game: (required)
1259682
fast nimbus
#

Explanation: How is it that an attacking state alliance is able to port onto our neighboring alliance area when busy with Alliance duels
Evidence : in screenshot.
Platform : ios Mobile
State 1105
IGN : Tiger 13 Tail

mild eagle
#

Explanation: (required)
I took 7th place in the daily ranking yesterday. but the reward never came

Evidence: (optional but really useful)
screenshots and video

If replicable, how: (optional)
[type here]

Platform: (required)
iOS

State: (required)
1283

IGN: (required)
Mr. FoX

Game version no# (can be found in the lower left of load up screen - required)
1.21.20.2362

Ticket submitted in game: (required)
1259092

olive creek
#

Explanation:
0 battle power for Lethality stats (often, but not always)

Evidence:
Screenshot

If replicable, how:
Create new gem with Lethality stats available to pick (tested on lvl 3 gems only, maybe works on lvl 5 and 7 also)

Platform:
PC/old graphics mode

State:
539
(This probably applies to all platforms and states)

IGN:
JaworTM

Game version no#
1.21.20.940

Ticket submitted in game:
1260422

tawdry flint
#

Players are loosing VIP points. 

One player used 2.4M VIP points to reach level 13, however the points were consumed and he remains at the same level. 

Platform: Android 

State: 396

IGN: คpēx วi๓๖໐ 

Game version no#: 1.21.20.3466

Ticket submitted in game: 1260360```
tawdry flint
#

The player have made 2 payments to buy diamonds and neither have been credited yet yet, however it has already been charged. 

The first purchase has been on March 27 and support has told him that he must wait 24 hours, which have already been fulfilled and the purchase made has not yet been received. 

Platform: PC Windows 10 official PC client. 

State: 1172

IGN: Sledge

Game version no#:  1.21.20.940

Ticket submitted in game: 1258873```
spice crow
#
We do not get any rewards from daily crates for Lucky Cards

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
[type here]

Platform: (required):
Android
Samsung

State: (required)
517

IGN: (required)
Gun Star(GS)

Game version no# (can be found in the lower left of load up screen - required)
1.21.20.3466

Ticket submitted in game: (required)
1260638
livid pier
#
Unable to upgrade the GrinMato HQ Skin in Collections

Evidence: (optional but really useful)
See screenshots

If replicable, how: (optional)
N/A

Platform: (required)
IOS, iPhone 13

State: (required)
1033

IGN: (required)
SirGhosty 

Game version no# (can be found in the lower left of load up screen - required)
1.21.20.2362

Ticket submitted in game: (required)
1260689```
tidal vector
#

Explanation: (required)
We do not get any rewards from daily crates for Lucky Cards

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
Just do dailies and receive no lucky cards.

Platform: (required):
PC - Official

State: (required)
1251

IGN: (required)
Dori

Game version no# (can be found in the lower left of load up screen - required)
1.21.10.909

Ticket submitted in game: (required)
1260703

olive creek
#

Explanation:
Michelangelo x50 fragments and Legendary Hero Fragments x50 ods are 0.0%

Evidence:
Screenshot

If replicable, how:
Go to Lucky Gashapon event and check odds for x 50 fragments

Platform:
PC

State:
539
(This probably applies to all platforms and states)

IGN:
JaworTM

Game version no#
1.21.20.940

Ticket submitted in game:
1260719

sinful mountain
#
Was registered for KOTH yesterday, but after registration closed it says the alliance is not registered for KOTH. 

Evidence: (optional but really useful)
-

If replicable, how: (optional)
Tried the troubleshooting steps.

Platform: (required)
Samsung, Android

State: (required)
1240

IGN: (required)
Captain Ghost

Game version no# (can be found in the lower left of load up screen - required)
1.21.20

Ticket submitted in game:
1261128```
olive creek
#

Explanation:
Odds in Lucky Wheel in Ninja Turtles event are total 98,65%. 1.35% is missing in rewards description

Evidence:
Screenshot

If replicable, how:
Go to Lucky Wheel event and check odds. They sum isn't 100%

Platform:
PC

State:
539
(This probably applies to all platforms and states)

IGN:
JaworTM

Game version no#
1.21.20.940

Ticket submitted in game:
1261983

clever yarrow
#

Explanation:
The equipment obtained from the Airdrop does not function correctly on iOS. Instead of providing items from the Airdrop, it seems to select items that were previously acquired in a different building. This issue is supported by screenshots and a screen recording provided as evidence.

Evidence:
see Screenshots and Screenrecording

Platform:
iOS

State:
428

IGN:
Łari

Game Version:
1.21.20.2362

Ticket submitted in game:
1262161

south hare
#

Download breaks down repeatedly using WLAN speed 77,7Mbit/s
Explanation:
Using the WLAN of a hotel with a speed of 77,7Mb/s the download breaks down repeatedly at the same position with the error message: "Connection broken. Contact the support."

Evidence:
See attached screenshots

If replicable, how:
always

Platform:
Windows 10 Home actualized;
ASUS ZEN notebook (2017)

State:
1288

IGN:
145125470

Commander name: Dr.Schiwago

Game version no#
1.21.10.909

peak glade
#

Explanation:
The rewards obtained from lucky card event does not reflect the factor that i obtained. instead of getting times 5, i just got times 1.
Evidence:
screenshot

Platform:
iOS

State:
1094

IGN:
Luffytaro

Game Version:
1.21.20.2362

Ticket submitted in game:
122047239

echo pelican
#

Explanation:
The double HQ bug that have been with us for 3-4 weeks now ruins SvS. Your settlement in hive can be attacked when you are fighting at a facility. You can’t bubble since your real HQ are in the alert zone. Leading to you filling your hospital and losing troops that could be used fighting in SvS.
Evidence:
screenshot

Platform:
iOS

State:
764

IGN:
Tjoffsan

Game Version:
1.21.20.2362

Ticket submitted in game:
1223216, 1233882, 1247157, 1263224, 1263357

wet sedge
#

Explanation:
Since December it isn't possible for me to change the state during SVS.

The game is telling me, that it isn't possible to change state if there are troops scouting...

I have no troops outside my hive.
There are no troops from my alliance in my hive.

The submitted tickets are closed without answer.

Evidence:
screenshot

Platform:
iOS / Android

State:
687

IGN:
Vikingo Barbudo

Game Version:
1.21.20.2362

Ticket submitted in game:
1164568 ; 1164827 ; 1263111 ; 1263759

candid berry
#

Explanation:
Heroes saved marches always messed up since the introduction of the helicopter, some marches have heroes missing at random occasions, and also even though I have not included the helicopter on any marches, the helicopter appears in my main marches instead of the plane.
Evidence:
screenshot

Platform:
Steam

State:
1160

IGN:
✧ƐӀӀʂ βҽӀӀʂ ✧

Game Version:
1.21.20.940

minor elm
#

Submitted on behalf of Killzone.

Explanation: After the game updates the player lost a number of Advanced relocators.

Evidence: N/A

Platform: PC (LD player)

State: 1266

In Game Name: ₭łⱠⱠ ⱫØ₦Ɇ

Ticket number:1264973

Game version:1.21.20.3466

gray wadi
#

Posting for chrissy3391

Explanation:
DottSweetheart Alliance Hall Feast Event (Fortune Shower) Did not Start
DottSweetheart Time was reserved for 13:00UTC 31/03/2024 and did not start, The event took the bell for Reserved timing But did not start the planned time.
DottSweetheart Waited 30+ Mins for the event to start
Platform:
DottSweetheart Bluestacks
State:
DottSweetheart 120
IGN:
DottSweetheart PyroManiac
Game version no:
DottSweetheart N/A
Ticket submitted in game:
DottSweetheart 1264892

limber glen
#

Seit 2 Monaten warte ich darauf meine Münzen beim migo Shop einzulösen!!!
Ist doch ein Witz das ihr eure Fehler nur dann korregiert wenn es etwas zu viel gibt!!!!
Aber wenn ihr Fehler macht, wartet man ewig und nichts passiert!!!
Geld ausgeben für Nix?!

hardy cloud
#

Explanation:
Shell Shock event crashes my game. Three times already.

Evidence:
N/A

If replicable, how:
Replayed the event 3 times and it always crashes.

Platform:
IOS, iPhone 12 Pro Max

State:
778

IGN:
marebear

Game version no#
1.21.20.2362

Ticket submitted in game:
1265484

dusty grove
#

Explanation:
Sports Emergency as per game rule. Chest should pop up when you open up the sports emergency tab each reset if reached 1000 score but today the chest disappeared and was not able to claim

Platform:
Android

State:
1095 and All other states

IGN:
A R I S

Game Version Number:
V 1.21.10.3437

Ticket submitted in game:
N/A

lofty dagger
spice crow
#
Shell Shock event freezes often

Evidence: (optional but really useful)
screenshot(dm for video, not loading)

If replicable, how: (optional)
[type here]

Platform: (required)
Samsung
Andriod
State: (required)
517(all)

IGN: (required)
Gun Star(GS)

Game version no# (can be found in the lower left of load up screen - required)
1.21.20.3466

Ticket submitted in game: (required)
1265550
molten musk
#

Explanation:
Shell Shock event freezeing

Evidence:
screenshot

Platform:
Andriod
State: 1000

IGN: Mary J Angelo

Game version 1.12.20.3466

Ticket submitted in game: no not submitting a ticket in-game because they don't do anything

hazy lava
#
Shell shock freezes

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
Everytime trying to play it

Platform: (required)
iOS 

State: (required)
464

IGN: (required)
Big12Jen

Game version no# 1.21.20.2363

Ticket submitted in game: (required)
1265742
tribal scaffold
#

Explanation: (required)
Shell shock freezes nonstop

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
Everytime trying to play it

Platform: (required)
iOS

State: (required)
346

IGN: (required)
Sea

Game version no# 1.21.20.2362

Ticket submitted in game: (required) 1265760

sand rapids
#

Explanation:
TMNT Shell Shock: Event freezes consistently. Only fix is to force close the game and re-open. Triggered by instances of gem collection or skill selection.

Evidence: Screenshots for reference: event timer and screen frozen, but timestamp at top right shows one minute has passed.

Platform: Android

State: 180

IGN: Liannin

Game version 1.21.20.3466

Ticket submitted in game: 1265776

errant island
#

Explanation:
Shell Shock event crashes my game. Four times already.

Evidence:
N/A

If replicable, how:
Replayed the event 3 times, and it always crashes.

Platform:
iOS 17.3.1, iPhone 14 Pro Max
iPadOS 17.3.1, iPad Air (8th Gen.)

State:
817

IGN:
Lou Syferr

Game version no#
1.21.20.2362

Ticket submitted in game:
1265950

hearty gull
#

DottSweetheart Explanation:
Frozen Screen in Shell Shock for the 4th time.

DottSweetheart Evidence:
Bugs Discussion i don't need to sweat for a proof when everyone is experiencing the same bug (once again)

DottSweetheart Platform:
IOS iPhone 15 Pro Max

DottSweetheart State:
1252 // + all states

DottSweetheart IGN:
Muzan

DottSweetheart Game version: v 1.21.20.2362

DottSweetheart Ticket submitted in game:
1266118

16 upvotes and 0 down votes
Player: Muzan

foggy tinsel
#

Explanation:
Frozen screen during Shell Shock.

Evidence: Screenshot

Platform: Samsung S23,Android

State:725

IGN:༺༂ Aether ༂༻

Game version: 1.21.20

Ticket ID: 1266207

odd path
#

Explanation:
Avatar saying in review since Christmas day. Submitted many tickets. And seconds later it says completed. 🙄 ss attached

Evidence:
Ss

Platform:
IOS, android

State:
336

IGN:
Robin Wood

Game version no#
1.21.20.3466

Ticket submitted in game: 1223519
1223514
1126992
1117906

odd pawn
#

Explanation:
TMNT Shell Shock keeps freezing!

Evidence: Screenshot

Platform: Google Pixel 6

State: 896

IGN: Katie

Game version 1.21.20

Ticket submitted in game:1266437

neon bay
#

Explanation: (required)
King of the Hill event still and again had multiple bugs. To just list the major ones:

  • Countdown/Start time shown for one legion is wrong. It can show it starts 14 UTC while you already receive rewards for the 12 UTC match
  • Entering KotH is being followed by crashes, needs multiple restarts or doesn't work at all
  • Multiple lags, crashes, error pop-ups, "Data out of Sync" pop-ups during the game avoid being able to do anything
  • Marches are sitting in a building without fighting, but are shown as "waiting" when you try to move, resulting in them being frozen at the same place
  • Auto Assign of rulers doesn't work properly, it rather deletes currently assigned rulers over adding someone to the free ones. Need to assign everything manually what costs a lot of time and hinders gameplay
  • Assigned rulers partly get deleted as soon as you leave assign-screen, what results in people not gaining and having any food and being unable to act for the last 20min or more

Evidence: (optional but really useful)
see Videos/Screenshots

If replicable, how: (optional)
Play KotH

Platform: (required)
Android - Mobile, other players experienced similar on IOS

State: (required)
362

IGN: (required)
Woelfy

Game version no# (can be found in the lower left of load up screen - required)
v1.21.20.3466

Ticket submitted in game: (required)
1266760
1265159
1264864 (no the issue is not caused by me being in the wrong timezone dear Mia from CS What12)

candid swan
#

Explanation:
A wounded soldier in the hospital who has not yet been treated is suddenly gone.

Evidence:
screenshot

Platform:
Android

State:1088

IGN:
꒰ঌバンビ໒꒱

Game Version:
1.21.20.3466

Ticket submitted in game:
1266789

storm basin
#

Explanation:
My hero gets stuck during several story missions for Michelangelo, can't move and need to start over again.

Evidence: Screenshot and recording

Platform: Android

State: 1077

IGN: ◥◣༺Sash༻◢◤

Game version: 1.21.11.3442

Ticket ID: 1267037

finite zinc
#

Explanation:
TMNT Shell Shock keeps freezing!

Evidence: Screenshot

Platform: Android

State: 1235

IGN: ★—Enno—

Game version: latest

Ticket submitted in game:1266833

finite zinc
#

Explanation:
Training capacity is just as high on P3 as on P4. Actually it should be higher at P4.

Evidence: Screenshot

Platform: Android

State: 1235

IGN: ★—Enno—

Game version: latest

Ticket submitted in game:1267333

boreal warren
#

Explanation:
Player didnt recieve their crate from summer games - sport emergency for 1k whistles

Evidence:
See screenshots

If replicable, how:
Fix the bug and give player crate they were supposed to have

Platform:
official PC version

State:
244

IGN:
ᴛєᴅᴅу

Game version no#
V 1.21.20.940

Ticket submitted in game:
1267562

fresh cloud
#

Explanation:
shell shock event is buging i cant see any animation

Evidence: see screenshot

If replicable, how: please fix the animation in game

Platform: android

State:1029

IGN: Manisha Rajpoot♨

Game version no#
1.21.20.940

Ticket submitted in game:
1267633

olive creek
#

Explanation:
Odds in Bargain Bash event are wrong

Evidence:
Screenshot

If replicable, how:
Go to Bargain Bash event and check odds. They sum up to 100,5%

Platform:
PC

State:
539
(This probably applies to all platforms and states)

IGN:
JaworTM

Game version no#
1.21.20.940

Ticket submitted in game:
1267905

olive creek
#

Explanation:
Bargain Bash gives non-existent prizes

Evidence:
Screenshot

If replicable, how:
Go to Bargain Bash event buy some packs and check rewards

Platform:
PC

State:
539
(This probably applies to all platforms and states)

IGN:
JaworTM

Game version no#
1.21.20.940

Ticket submitted in game:
1247419

tribal ginkgo
#

Explanation:
Due to the new VIP levels being opened in certain states, the player realized that they could add more VIP points even though they had previously been maxed out at level 12.
It appears as though the game let them add the old VIP points, but did not give the option to use a new type of VIP points needed to move to the next level, and so the old VIP points were “used” but the player did not see any chance in VIP level.

Evidence: screenshot sent in game of the ability to add to VIP 12.

If replicable, how: player is still able to add more of the VIP points, however they were all used in this last attempt.

Platform: iOS

State: 243

IGN: Chief

Game version no#
1.21.20.940

Ticket submitted in game:
1268055

open plover
#

Explanation:

  • Not all of the decorations are now shown within the crate, only a proportion of these are displayed (previously you could select most if not all so either these have been reduced or the crate is bugged)
  • Only one decoration can be claimed at any one given time, so the slider is not working and won't select more than one item.

Evidence: Screenshot attached.

Platform: Android

State: 402

IGN: MiŞtēr C

Game version no#
1.21.20.3466

Ticket submitted in game:
1268927

finite zinc
#

Explanation:
TMNT Shell Shock keeps freezing again.
The error still exists with “Shellshock”.
Fixed the game, restarted... screen froze. Tried another level, same problem.
I was informed by in-game support that the error was fixed at 10 a.m.
Lvl.1 works.
Lvl.2-5 not. I bought the package specifically to be able to play Lvl.5. It would be a shame if it didn't happen.

Evidence: Screenshot

Platform: Android

State: 1235

IGN: ★—Enno—

Game version: 1.21.20.3466

Ticket submitted in game:1268960

exotic meadow
#

Explanation:
TMNT Shell Shock freezing. Can’t play event.
Try to repair game and restart at least 10 times and doesn’t work, I receive this morning in game mail compensation but it’s not fixed I can’t play

Evidence: troubleshooting doesn’t work

Platform: Android

State:1264

IGN: Sav

Game version: latest

Ticket submitted in game:1269048

worn nexus
#

Explanation:
I can't join AH because an error occurs mentioning troops are outside the settlement, even if this is not the case.

Evidence:
See screenshot

If replicable, how:
I believe this is an issue caused by Doomsday Express.

Platform:
official PC version

State:
1241

Game version no#
V 1.21.20.940

hexed raptor
#

Explanation:

  • For a few weeks the game crashes almost daily and it overheats phones and tablets. (samsungS24 and iphone15ProMax)
  • Happens mostly when switching to wilderness or going into someone's HQ. Frame rate 30 or 60 doesn't matter. Nor do new or old graphic settings.
  • Game App Crashes are worse during reset time. Here it's even noticeable on a computer clients/blue-stacks due to extra lag and app hanging.

Consequences:

  • Overheating from phones will cause permanent damage to phones.
  • Crashes means unable to finish anything or be on time for rallies or timed events.
  • Annoyed players that will spend less because the game is costly when need to buy a new phone every month.
    #📋︱feedback-reporting message

**Evidence: **
*How about you simply fly over to my house and use my phone and tablet for a bit? *

**If replicable, how: **
Happens every day on multiple devices, play the game and you will experience it

Platform:
IOS iphone15promax, Android samsung S24, Windows 11 PC official client and bluestacks corei9 14900K 128GB nvid 4090 1GB-lan

State:
249

IGN:
AndroX

Game version:
This is different per device, but all are updated to latest clients as of the 4th of april 2024

Ticket submitted in game:
Emailed bug support at funplus

foggy tinsel
#

Explanation: Shock Shell - Screen is still Frozen,after getting a mail who says the problem has been fixed

Platform: Xiaomi Redmi 10S Android

State:338

IGN: Cami

Game Version: 1.21.20.3466

Ticket ID:1269208

ancient trail
#

platform: PC
state: 1057
IGN: [EXS] Kir
game version: 1.21.20.940
ticket: 1269670

bug: i can't to collect(pick up) the rewards from the lorries that arrived at the destination. I don't see any button

dim cosmos
#

Explanation:
Can't play Azur because the game says my troops are outside the settlement, which is not the case!
Evidence:
See screenshot

If replicable, how:
I believe this is an issue caused by Doomsday Express.

Platform:
official PC version

State:
1058

young temple
#
  • Explanation: Gold amount does not change in alliance regardless of people donating and purchasing packs. Unable to build towers. Have checked daily for weeks to verify the amount of gold is unchanging in alliance.

  • Platform: All

  • State: 667

  • Alliance: TTK

  • IGN: ☆ Zaf ☆ (r5)

  • Game Version: Varies, affects all leadership of alliance

  • Ticket: 1261668 (reported - 03/29/24)

edited to add Ticket # and fix Chief ID

noble python
#

Explanation:
It is impossible to log in to the game. the latest available version from Google Play is installed, but when you try to log in, a window with the text "you need to update the game to continue!" is displayed. After downloading the game client from the official website, I was able to wait for the game to download, but I couldn't log in to my Google account. I get the error that the game profile is not linked to the Google account.

Evidence: video

If replicable, how: (optional)
[type here]

Platform: (required)
Android

State: 628

IGN: Impossible because login broken.

Game version no# 1.21.25.3473

Ticket submitted in game:
Impossible. The feedback form is not loading. It is also visible on the video

ivory ferry
#

Explanation: (required)
duplicate settlement since alliance duals about a month ago

Evidence: (optional but really useful
see screen shot. won't let me upload screen shot here

Platform: (required)
IOS, Android, official PC version

State:
973

IGN: (required)
effects Sander. reported by sander and myself

Game version no# (can be found in the lower left of load up screen - required)
1.21.20.940

Ticket submitted in game: (required)
ticket submitted by me 1270606

upper marsh
#

 Evidence: (photo)


 Platform: Android

 Status: #188

 Game version no# v1.21.25.3473

 Ticket submitted in game: I can't submit ticket in game, I can't enter.
flint crown
#

`Explanation: Speed ups does not count in operation festival event

Evidence: (photo)

Platform: PC

Status: #679

Game version no# v1.2.0.187

Ticket submitted in game: No

still iris
#

Posting for a player

Explanation: (required)
duplicate settlement since alliance duals about a month ago

Evidence: (optional but really useful
see screen shot.

Platform: (required)
IOS, Android, official PC version

State:
973

IGN: (required)
sander

Game version no# (can be found in the lower left of load up screen - required)
1.21.20.940

Ticket submitted in game: (required)
1239428,
1229738

thorny marsh
#
Massive injured troups when rallying infected fiends or gathering cristal mine with new Turtle in marches.

Evidence: (optional but really useful)
Picture

If replicable, how: (optional)
Just do it

Platform: (required)
Android

State: (required)
#127

IGN: (required)
Jim™

Game version no# (can be found in the lower left of load up screen - required)
121203466

Ticket submitted in game: (required)
1272291
gilded prawn
#

Explanation:
There is bug in truck event. My tucks are arrived for long time but still can’t claim it. Thats avoiding me to ride new truck as well.
Evidence: Screenshot
Platform: Iphone
State: 1234
IGN: pнᴀитσм
Ticket no: 1272420

humble abyss
merry sand
#

Reposting on behalf of Big_Thick_Duck, 597

Explanation: Cannot port 1 tile outside a control center sometimes, but you can on other occasions, making it unreliable and inconsistent when trying to port and blocking ports. 

Evidence: Videos attached 

If replicable, how: Try port in duels around control center 

Platform: Samsung galaxy s22 ultra 

State: 597

IGN: Word

Game version no# : Latest version 

Ticket submitted in game: 1272894 ```
tawdry flint
#
Reposted from: dp1987. 

Explanation: 
Game freezes after the loading screen, mainly at first ad screen sometimes in settlement but can't take any action. Uninstalling/reinstalling game fixes problem temporarily and then returns to freezing. 

Evidence: Video

If replicable, how: 
Every time I open the app. 

Platform: Android, galaxy s10+

State: 547

IGN: DP1987

Game version no#: v1.21.25.3473

Ticket submitted in game:
[Unable to get into game to submit ticket]
🔼2🔽0
subtle pumice
#

Explanation: (required)
I was using a 24h shield for last SvS in **Facility **grey zone. When capital fight started, the shield went off (see screen shot) and I got completely zeroed. This is a big bug since in grey area from Facility we can perfectly shield, I am not in alert zone.
Seems like other states also have this problem since months ago. Please, fix this as soon as possible. Getting zeroed by a bug from the game is the worst experience. Many are abandoning the game due to this, which can be fixed easily.
And if this is not a bug, but a feature, let us know please.

Evidence: (optional but really useful)
See the screenshots, also several players from SOS community (SOS discord, SVS channel) mentioned they also had the same issue since months ago.

Platform: (required)
IOS

State: (required)
338

IGN: (required)
₦᭄ɴᴀԍᴀтocorn✿࿐

Game version no# (can be found in the lower left of load up screen - required)
v1.21.20.940

Ticket submitted in game: (required)
1273176

tulip dagger
#

Explanation:
gathered metal points not shown in 'crystal .. .. growth'

Evidence:
2 screenshot, only use instant gather during migo

If replicable, how:
n/a

Platform:
Android 13, Samsung S20+

State:
348

IGN:
soulfear

Game version no#
1.21.20.3466

Ticket submitted in game:
1273552

short halo
#
[Wrong enter parameter]

Evidence: 
Screen shot 

If replicable, how: 
When I edit my team (pic. 1)
show this box (pic.2)
can't edit

Platform: (required)
Android, Samsung S9

State: (required)
1148

IGN: (required)
7up

Game version no# 
v1.21.20.3466

Ticket submitted in game:
How to get the ticket?
quasi basin
#

Explanation:
I’ve made today operation festival’s secret task and got message that I’ve took 8th place. However it is not shown in the leaderboard and as a reward I’ve got biocaps but not frags.

Evidence:
Ss

Platform:
iOS

State:
388

IGN:
♡ 69ʂơɱɱყ ♡

Game version no#
1.21.20.3466

Ticket submitted in game:
1273986

gray wadi
#

**posting for MsLily **

Explanation:
DottSweetheart game keeps freezing when playing shell shock event.
Evidence:
DottSweetheart photos attached
Platform:
DottSweetheart Android
State:
DottSweetheart 1078
IGN:
DottSweetheart Annoyedᴹˢ᭄Lilyꨄ
Game version no:
DottSweetheart V1. 21.20.3466
Ticket submitted in game:
DottSweetheart 1274044

foggy tinsel
#

AttentionWarningAlertRedDot Explanation: During Alliance duels changing states don't going smooth + game saying im back to state 745. But im from 725.

AttentionWarningAlertRedDot Evidence: Video

AttentionWarningAlertRedDot Platform: Samsung S23,Android

AttentionWarningAlertRedDot State:725

AttentionWarningAlertRedDot IGN:༺༂ Aether ༂༻
AttentionWarningAlertRedDot Game Version: 1.21.20

AttentionWarningAlertRedDot Ticket ID: 1273080

clever yarrow
#

Posting for Arnau
Explanation:
I have been purchasing resonant hero chests (Ninja Turtles) for an extended period. These chests either grant turns in the "lucky gashpon" or provide hero fragments. However, for several days now, when I receive hero fragments (such as x15 or x6), they are not being added to my backpack. Specifically, I am currently owed 2 sets of x15 fragments and 3 sets of x6 fragments. This issue occurs with the fragments obtained directly from opening the chests.

Evidence:
[Provide any relevant screenshots or videos if available]

If replicable, how:
[Provide steps to replicate the issue if known]

Platform:
Android and PC

State:
1037

IGN:
✿Arnau❀アルナウ✿

Game version no#:
Current on PC and Android

Ticket submitted in game:
1274190

dreamy wraith
#

Explanation:
I can't collect supplies for Doomsday Express. The "My Trucks" tab doesn't refresh even after the trucks reach their destination (every time I click on one of my trucks, it just says 'truck already arrived at destination'), so I haven't been able to deploy new trucks since the event launched.

Evidence:
photos attached

Platform:
iOS

State:
1240

IGN:
Tabris

Game version no:
V1. 21.20.2362

Ticket submitted in game:
1272042

merry granite
#

Explanation: Shell Shock event is unplayable, hard freezes at random times during level 1 and the only resolution is to hard reboot the app which gives no attempt credit or ability to go back into the level at the point it froze on. As a result unable to complete other factors of the event that rely on the sub-events progression. Most of the events have been broken in similar capacity for state 1240, getting frustrating. March/April has me wracking up more bug reports than I ever have in my 5 years of playing SoS.

State: 1240

Username: Captain Ghost

Platform: Android

Game version: most recent release

Ticket submitted: 1274541

And yes all the suggested troubleshooting I've ever been recommended I attempt before bug reporting.

Evidence: Screen cap featuring my very agitated taps for emphasis

still iris
#

Posting for the player

VIP has visual bug. Every time you login there is red dot in VIP but nothing to do there.

Evidence: (optional but really useful)


If replicable, how: (optional)
Just close the game and login again.

Platform: (required)
Redmi Note 10 Pro

State: (required)
954

IGN: (required)
Milosh

Game version no# (can be found in the lower left of load up screen - required)
Most current

Ticket submitted in game: (required)
1274642```
merry granite
#

Explanation: Doomsday Escort Trucks stuck, can only send 1 Truck out before an error rolls when trying to send other trucks

Temporary Fix: Hard closing the game and reopening let's me send the remaining trucks.

State: 1240

Game Vers: Most Recent available for Android

Ticket ID: 1275069

Evidence: Game Clip

foggy tinsel
#

Explanation: I had tried closing game and restart it. Cleared all my cache files and did a repair game but all doesn't work to solve this input parameter error! Hope you can help and find a solution for me.

Evidence: As shown in video attachment.

Platform: Andriod

State: 461

IGN: ℓσνєяgαℓ ᓚᘏᗢ

Game version: latest

Ticket submitted in game: 1272889

rain bronze
#

Explanation: my game keep frozen every time i try to do shell shock event

State: 1035

Username: Son

Platform: Android

Game version: last version

Ticket submitted: 1275620

amber karma
#

Posted for Moon 1
Explanation: Player spend over 2000 coins in the doomsday store to buy plasma but never received the plasma and still lost the coins they spend

Evidence:

If replicable, how:

Platform:

State: 863

IGN: Moon 1

Gameversion: latest

Ticket submitted in game:

turbid geode
#

Explanation: (starting shell shock event instant freeze)
[ Freezing]

Evidence: (optional but really useful)
[Screenshot]

If replicable, how: (optional)
[not replicable]

Platform: (required)
[Andriod - operating system, ie IOS, Android, official PC version and the device you are using

State: (required)
[State 889]

IGN: (required)
[Eco Beast]

Game version no# (can be found in the lower left of load up screen - required)
[Current verison ]

Ticket submitted in game: (required)
[1275918]

mossy copper
#

Explanation: my shell shock always freeze,I'm not capable to play it for max level

Evidence: screen record

If replicable, how: not Replicable

Platform: Android

State: 481

IGN: PapiChulo

Game version no
[Current verison ]

Ticket submitted in game: 47801113

obtuse quail
#

Explanation: Game freezing, can't do anything. It's started to be freeze once i log in on my phone. I repaired and reinstalled. It's fixed but happened again many times.

Evidence: screenshot

Platform: Android

State: 187

IGN: • DEV!TA •

Game version no# v.1.21.25.3473

Ticket submitted in game: can't do anything in game

hazy lava
#
Evidence: screenshots 

If replicable, how: look at todays requirements then try to do feeding frenzy lol
Platform: iOS 

State: (required)
464

IGN: (required)
Big12Jen

Ticket submitted in game: (required)
1276446
vague vapor
#

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫: chudo
𝐄𝐱𝐩𝐥𝐚𝐧𝐚𝐭𝐢𝐨𝐧: player says the reservoir raid is glitched and game keeps freezing also certain buildings keep missing when player tries to rally or occupy those buildings player tried all troubleshooting steps still the glitch was not fixed

𝐄𝐯𝐢𝐝𝐞𝐧𝐜𝐞: screen shots of the glitch as send by player is attached (attach more ss if available)

𝐈𝐟 𝐫𝐞𝐩𝐥𝐢𝐜𝐚𝐛𝐥𝐞, 𝐡𝐨𝐰: Not sure (troubleshooting may or may not fix it as several players facing similar issue)

𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦: ios, android and pc

𝐒𝐭𝐚𝐭𝐞:457

𝐈𝐆𝐍: Mrs. Baum

𝐆𝐚𝐦𝐞 𝐯𝐞𝐫𝐬𝐢𝐨𝐧:latest on all three platforms (ios, android & pc)

𝐓𝐢𝐜𝐤𝐞𝐭 𝐈𝐃:1277554

lone zephyr
#

Explanation: (required)
My alliance does not get golden coins after donation: max number of gold is 0

Evidence: (optional but really useful)
Screenshot of the alliance warehouse

If replicable, how: (optional)
Donations to the trap does not increase the gold amount

Platform: (required)
Android, on a Samsung galaxy. It's happening to all my alliance members, with several os and phones/tablets

State: (required)
655

IGN: (required)
fafasp

Game version no# (can be found in the lower left of load up screen - required)
1.21.25.3473

Ticket submitted in game: (required)
1277565

upper phoenix
#
Shell shock freezes and won’t allow for play 

Evidence: (optional but really useful)
N/A

If replicable, how: (optional)
N/A

Platform: (required)
Android 

State: (required)
866

IGN: (required)
Chip

Game version no# 
Latest 

Ticket submitted in game: (required)
ticket no. 1273484 ```
merry sand
#

Reposting for Lady Mango

Explanation: (required)
The game crashes multiple times a day, whether I'm participating in events or just have the game open without doing anything. Today, it crashed 7 times in one hour while I was doing dailies. I've tried everything, including deleting the cache, reinstalling the game, and switching from Wi-Fi to 4G and back. I play on an iPhone 11 with the latest game version installed. I've submitted 2 support tickets, but nothing has worked so far.

Evidence: (optional but really useful)
See video

Platform: (required)
iOS

State: (required)
165

IGN: (required)
Lady Mango

Game version no# (can be found in the lower left of load up screen - required)
V1 21 20 2362

Ticket submitted in game: (required)
1278615 and 1218737

frozen marlin
#

Explanation: (required)
The lucky chips do not count and I have made 20 spins and I can't complete the event comic

Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)
[type here]

Platform: (required)
PC / Android

State: (required)
160

IGN: (required)
10992106

Game version no# (can be found in the lower left of load up screen - required)
1.21.20.940

Ticket submitted in game: (required)
1278849

pure harness
#

Platform: Android
State: 193
IGN: sam9319
Game version: latest
Issue: rally dreadbeast, auto cancelled after 5 mins if no joiner.

shy lintel
ruby heart
#

Explanation:
Value Voucher Event ended earlier, the timer event was until Wednesday 00utc

Evidence:
[see screenshot]

Platform:
[ALL]

State:
[1]

IGN
[Laptar]

thorny marsh
#

Explanation: (required)
Value vouchers ended already on sunday. Normally it goes until tuesday inclusive.

Evidence: take a Look at the Events

If replicable, how: (optional)
Take a Look at the events

Platform: (required)
Android

State: (required)
#127

IGN: (required)
Jim™

Game version no# (can be found in the lower left of load up screen - required)
121203466

Ticket submitted in game: (required)
1279388

bronze moat
#

Explanation:
Auto gathering is not working despite restarting the game. Will work once the on/off button has been toggled but after the timer ends, it will not send marches back out again.

Evidence:
See images below

Platform: (required)
iOS 13 pro max

State: (required)
248

IGN: (required)
.소금.

Game version no#
v. 1.21.20.2362

Ticket submitted in game: (required)
1281190

livid pier
#

Explanation:
The prize boom event started today.
Before the last one started, I had all the coins for the store for this event written off. This time they are still there
You reached into my backpack and just stole over 2000 Coins return them thieves.

Proof:
See images below

Platform: (required)
Android

Status: (required)
928

IGN: (required)
Илья♡Кристи

Game version no#
v. 1.21.20.2362

Ticket submitted in game: (required)
1281393

exotic meadow
#

Explanation: Bounty blast event: I spend more than 1k bullets but I can't claim daily rewards! I was trying restart game- nothing happens and game is updated.

Evidence:screenshots

IGN: .Ozy.

State 213

Platform:android

Version:latest

Ticket nr. 1281531

runic fjord
#

Explanation: (required)
For MacOS AppStore version, the game is broken and unable to open as it issues a kernel panic on startup.

Evidence: (optional but really useful)
(Screenshot)

If replicable, how: (optional)
Update the game v1.21.30 via App Store in MacOS with Apple Silicon. Run it. Kernel Panic. reinstall doesn't help.

Platform: (required)
MacOS (Appstore version)

State: (required)
276

IGN: (required)
norkal

Game version no# (can be found in the lower left of load up screen - required)
1.21.30

Ticket submitted in game: (required)
1281861

limpid crow
#

Explanation:

Whenever trying to place a decoration on the decoration island at a spot that is completely empty, I get this message "This plot already contains a building". It plainly refuses to build the decoration.

This is an ongoing issue since game version 1.21.0.3402 and has not yet been fixed.

Evidence: Please see attached screen recording

Platform: Android (most likely on all platforms)

State: 244

IGN: Hawk

Gameversion: 1.21.30.3487

Ticket submitted in game: 1282542

robust cobalt
#

Explanation:
[I am playing on RogueOutbreak: ZombieWar and this appliaction doesn't have TMNT crossover event]

Evidence:
[attached]

Platform:
[ Android ]
State:
[1275]

IGN:
[Catnip]

Game version:
[v 1.21.20.3466]

vocal venture
#

Explanation:
Unable to use march speedups what i get from the monthly perk pass

Evidence:
See screenshots

Platform:
PC and android

State: (required)
1300

IGN: (required)
Amaryl

Game version no# (can be found in the lower left of load up screen - required)
1.21.30.960

Ticket submitted in game: (required)
1282486

chrome niche
#

Explanation:
after the update, the multi-window function disappeared from the PC version

Evidence:
See screenshots

Platform:
PC (Microsoft Store version)

State: (required)
185

IGN: (required)
Huszar

Game version no# (can be found in the lower left of load up screen - required)
1.21.30.960

Ticket submitted in game: (required)
1282528

still iris
#

Reporting for player:

Explanation: (required)
All day the Bounty Pluton had No Slayers in any state

Evidence: (optional but really useful)
Picture attached

If replicable, how: (optional)
Fix the problem, allow players to kill the pluton for rewards.

Platform: (required)
IOS- IPhone 13PRO

State: (required)
627

IGN: (required)
Andreea安

Game version no# (can be found in the lower left of load up screen - required)
1.21.30 - latest update

Ticket submitted in game: (required)
1282547

livid pier
#

Explanation:
multi instance option is gone from pc version! Add an account is now impossible!!!
Proof:
See images below

Platform: (required)
PC

Status: (required)
520

IGN: (required)
Warrior.

Game version no#
v. 1.21.30.960

Ticket submitted in game: (required)
1282630

sleek veldt
#

Explanation: (required)
[Bounty Blast event is broken. This is a second day of the event already and there is no Pluton appearance during a day AT ALL... NOTHING. No "state-wide notification", no popping up window, "no limited-time bonus... reducing the cost of Bounty Bullets" as per event rule written in the event page. History shows ONE Pluton slayer for last 2 days. If developers silently changed the event, and they did this, since obvious trash in event's store, I suggest they notify in community and in game and dont waste people time]

Evidence: (optional but really useful)
[Attached]

If replicable, how: (optional)
[ NA ]

Platform: (required)
[PC]

State: (required)
[704]

IGN: (required)
[Lissa-Alissa.711]

Game version no# (can be found in the lower left of load up screen - required)
[1.21.30.960]

Ticket submitted in game: (required)
[1283676]

lapis lynx
#

Explanation:
During the Alliance Duel event, a settlement from an alliance we were not competing with was able to port into our hive. Our alliance is STA, yet the player Conan from the OXY alliance was able to port into our hive. We did not play OXY for Alliance Duel, we played JPN. As a result of this glitch, Conan then was able to port into our territory at our hive during his AD event and then attack settlements once his AD event was completed.

Evidence: (optional but really useful)
Attached screenshot of the player in our hive, a video of the player in our hive, and proof of who we played for Alliance Duel today.

Platform:
Android Pixel 6

State:
700

IGN:
CorkyEr

Game version no# (can be found in the lower left of load up screen - required)
1.21.30.3487

Ticket submitted in game: (required)
1283723

runic rapids
#

Platform : iPhone
State : 700
IGN : Carole
Ticket submitted in game: 1283866

I am in #700 with STA alliance. During the Alliance Duel event today at 14utc, a settlement from an alliance we were not competing with port into our territory and hive. Our alliance is STA, yet the player Conan from OXY alliance was able to port into our hive. We did not play OXY for Alliance Duel, we played JPN. As a result of this glitch, Conan then was able to easily burn many of our settlements. This glitch needs to be fixed immediately and is completely unfair. Conan exploited this glitch as he ported during his AD and waited for it to be done before hitting our settlements. He should be punished and players who were attacked should have their troops and RR returned as this was an exploitation of a game bug.

frosty totem
#

Explanation:
During the Alliance Duel event, a settlement from an alliance we were not competing with was able to port into our hive. Our alliance is STA, yet the player Conan from the OXY alliance was able to port into our hive. We did not play OXY for Alliance Duel, we played JPN. As a result of this glitch, Conan then was able to port into our territory at our hive during his AD event and then attack settlements once his AD event was completed.

Platform:
iOS

State:
700

IGN:
Tigerr

Game version no# (can be found in the lower left of load up screen - required)
1.21.30.2384

Ticket submitted in game: (required)
1283877

vague vapor
#

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫: [Rpr] Goldman
𝐄𝐱𝐩𝐥𝐚𝐧𝐚𝐭𝐢𝐨𝐧:

In alliance duel, attacker hit the settlement and plundered rss, player has 980M (tomatoes) rss protection. But player has Below 200m RSS (tomatoes) and after being attacked, all rss were set to zero which is not possible.

𝐄𝐯𝐢𝐝𝐞𝐧𝐜𝐞: screenshots attached

𝐈𝐟 𝐫𝐞𝐩𝐥𝐢𝐜𝐚𝐛𝐥𝐞, 𝐡𝐨𝐰: not replicable

𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦: android

𝐒𝐭𝐚𝐭𝐞: 1

𝐈𝐆𝐍:Goldman

𝐆𝐚𝐦𝐞 𝐯𝐞𝐫𝐬𝐢𝐨𝐧: latest

𝐓𝐢𝐜𝐤𝐞𝐭 𝐈𝐃: 1283632

shy moon
#

Explanation:
During the Alliance Duel event, some settlement from an alliance we were not competing with was able to port into our hive. Our alliance is IOd, yet the player Azazel, Kamui and aenzo from the 666 alliance was able to port into our hive. We did not play 666 for Alliance Duel, we even didn't build the controllcentre. As a result of this glitch, the players from 666 then was able to port into our territory at our hive during his AD event and then attack settlements once his AD event was completed.

Platform:
Android

State:
650

IGN:
Clode

Game version no# the latest

Ticket submitted in game: 1283974

fathom maple
#

Explanation:
During the Alliance Duel event, some settlement from alliance 666 we were not competing with was able to port into our hive. We destroyed our AD buildings to prevent that, but they was able to port anyway. Our alliance is IOd, the first player [666]Azazel (he stoled my name and pucture) from the 666 alliance was able to port into our hive on 2024.04.04.We did not play 666 for Alliance Duel! As a result of this glitch, [666]Azazel then was able to port into our territory at our hive during his AD event and then attack settlements once his AD event was completed. Tonight other 666 players ported in our hive even if we destroyed our AD buildings(!) with purpose to zero our alliance during KE!
I did 3 tickets about first player [666]Azazel with always the same answer 😡

Platform:
iOS

State:
650

IGN: Aȥαȥҽʅ - alliance IOd

Game version no#
1.21.30.2384

Ticket submitted in game: (required)
3 tickets: 1274129, 1276304,1276865, and mail to support@funplus.com

merry sand
#

Reposting in behalf of Mija

Team up bundle, you can only collect later unlocked rewards if you bigger packages. I bought the first two crates, got the rewards that were unlocked so far, but didn’t see that more crates had been bought and couldn’t collect the later unlocked rewards. Had to buy the next bigger package to collect rewards on the lower levels. If that’s intentional it’s fraud in my eyes.

Evidence: See video

Platform:
IOS

State: 
248

IGN: 
¥Mijarugi¥

Game version no#)
1.21.30.2328

Ticket submitted in game: 
1284602
young iris
#

Explanation:
Since last update game freezes as soon login bar finishes! Attempts made to repair the game, clear game cache, clear device cache, switch game accounts were all unsuccessful until full unistall and new installation made! I must say that between each attempt device was restarted to avoid conflicts. Still after login in to the game and be able to switch to my original account! I set back my game setting and as soon I stop game notification in the device we back to the same issue. Therefore there is bug in game that prevents to log In and play it as we block game notifications on Android devices! This was tested in S22+, S20+ with same symptoms. The only way to play the game is by turning on device game notifications

Platform: Android
State: 70

IGN: DNAShadow

Game version no: 1.21.30.3487

Ticket submitted in game: 4591743

wicked forge
#

Explanation: group messages are not being sent within the alliance. It comes up as saying "group message sent" but nothing goes through.

Evidence: none

Platform: Android

State: 338

IGN: Cami

Game version no: 1.21.30.3487

Ticket submitted in game: 1285113

cobalt blaze
#

Explanation:

Game just reset during the middle of Survivor Royale, then when it loaded again, even the enter button wasn’t responsive. Then the buildings weren’t responsive at all and even when they started to be, you couldn’t see if you had gotten the items from the building without double checking each time. Which wasted more time.

By the time I was able to get back in, which was fairly quickly, the gas had already spread and killed most players. There was only 6 of us left out of 20, after the first round of gas killed everyone else.

Evidence: Screen recording attached

Platform: iOS

State: 785

IGN: Pink Venom

Game version: latest update

Ticket number: 1286583

tacit whale
#

Explanation:

The last several events, KOTH times for legion 2 aren't showing properly and my alliance members have been missing the event. It shows one time in the mail, and another time on the event screen. The one being sent in the mail is the proper time but if anyone checks the event page, it's wrong.

Evidence: Screenshots

Platform: iOS & PC

State: 584

IGN: Alanna

Game version: 1.21.30.960

Ticket number: 1285757

livid pier
#

Post on behalf of 13estman_1249 | ༒Ɓεşť ︻̷̿┻̿═━一

Explanation: (required)
My progress in Tycoon was halted after only three rounds, despite using 71 dice.

Evidence: (optional but really useful)
Included Video and Screenshot

If replicable, how: (optional)
[type here]

Platform: (required)
PC

State: (required)
1250

IGN: (required)
༒Ɓεşť ︻̷̿┻̿═━一

Game version no# (can be found in the lower left of load up screen - required)
1.21.30.960

Ticket submitted in game: (required)
1285918

quick thistle
#

Explanation: In doomsday finals ranking , we should be rank 3 just behind FBI , and 342. We finished like RFW , in group 1 and they have Wings because rank 3. But system made us rank 4

Evidence:

Platform: Apple

State: 704

IGN: Teutsy

Game version no: 1.21.30.3487

Ticket submitted in game: 1285900

livid pier
#

What's broken?
Evidence: screenshots

State: 928

IGN: Kristy

Gameversion: 1.21.30.960

Ticketno.: no

zealous crescent
#
Doomsday ranking is false. So rewards sent by ingame mail are not the good ones.

Evidence: (optional but really useful)
Ss below. Group, UNO ranking, ACE ranking. I could add ive seen ss from NRN (rank 11) and LiT (rank 11). When the group has 8 participants it's..... more than weird. We should have the ranking 1-FBI 2-342 3-THO 4-LiT 5-UNO and ACE 7-NRN and LDF not that.... thing... 

If replicable, how: (optional)


Platform: (required)
All

State: (required)
42 and all the states in the group. Plus in other groups it seems also

IGN: (required)
Ada

Game version no# (can be found in the lower left of load up screen - required)
1.21.30.3487

Ticket submitted in game: (required)
1286165```
subtle crown
#

Explanation: Group messages are not being sent within the alliance. It comes up as saying "group message sent" but nothing goes through.

Evidence: none

Platform: Apple

State: 1029

IGN: Daisy

Game version no: 1.21.30.2384

Ticket submitted in game: none

bronze moat
#

Explanation: (required)
TFA should’ve been receiving 4th place rewards for DD Elimination Round but instead the game gave us Rank 5 rewards.

Evidence: (optional but really useful)
See photos below

If replicable, how: (optional)

Platform: (required)
iOS, iphone 13 pro max

State: (required)
248 but also for the other alliances with incorrect rewards

IGN: (required)
.소금.

Game version no#
1.21.30.2384

Ticket submitted in game: (required)
1286446

sleek veldt
#

Explanation: (required)
[DOOMSDAY OPEN: SEASON 2 rewards are messed up. Our team took 3rd place, we've got rewards for 4th. Same with other teams. 11th place in group of 8?! WTH?]

Evidence: (optional but really useful)
[Attached]

If replicable, how: (optional)
[ NA ]

Platform: (required)
[PC]

State: (required)
[704]

IGN: (required)
[Lissa-Alissa.711]

Game version no# (can be found in the lower left of load up screen - required)
[1.21.30.960]

Ticket submitted in game: (required)
[1286055, 1286048]

vague vapor
#

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫: Catnip
𝐄𝐱𝐩𝐥𝐚𝐧𝐚𝐭𝐢𝐨𝐧: group messages not working message doesn’t go to alliance members also notifications are not seen but system says message send

𝐄𝐯𝐢𝐝𝐞𝐧𝐜𝐞: screenshot attached

𝐈𝐟 𝐫𝐞𝐩𝐥𝐢𝐜𝐚𝐛𝐥𝐞, 𝐡𝐨𝐰: troubleshooting does not fix it problem faced by multiple states

𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦:android,iOS & pc

𝐒𝐭𝐚𝐭𝐞: 1275,668,556& many more

𝐈𝐆𝐍:Catnip

𝐆𝐚𝐦𝐞 𝐯𝐞𝐫𝐬𝐢𝐨𝐧:latest

𝐓𝐢𝐜𝐤𝐞𝐭 𝐈𝐃: 1286839,1287036

fleet yoke
#

Hey dannysc1980 please put the information into the form and resubmit should you need help give me a shout ❤️

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫:
𝐄𝐱𝐩𝐥𝐚𝐧𝐚𝐭𝐢𝐨𝐧:

𝐄𝐯𝐢𝐝𝐞𝐧𝐜𝐞:

𝐈𝐟 𝐫𝐞𝐩𝐥𝐢𝐜𝐚𝐛𝐥𝐞, 𝐡𝐨𝐰:

𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦:

𝐒𝐭𝐚𝐭𝐞:

𝐈𝐆𝐍:

𝐆𝐚𝐦𝐞 𝐯𝐞𝐫𝐬𝐢𝐨𝐧:

𝐓𝐢𝐜𝐤𝐞𝐭 𝐈𝐃:

random silo
#

𝐄𝐱𝐩𝐥𝐚𝐧𝐚𝐭𝐢𝐨𝐧: Doomsday event we got 3 rd ranking but we received reward of fourth runner up alliance

𝐄𝐯𝐢𝐝𝐞𝐧𝐜𝐞:screenshot attached

𝐈𝐟 𝐫𝐞𝐩𝐥𝐢𝐜𝐚𝐛𝐥𝐞, 𝐡𝐨𝐰: not replicable

𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦: android

𝐒𝐭𝐚𝐭𝐞:565

𝐈𝐆𝐍:Grisu

𝐆𝐚𝐦𝐞 𝐯𝐞𝐫𝐬𝐢𝐨𝐧:latest

𝐓𝐢𝐜𝐤𝐞𝐭 𝐈𝐃:1285799

rotund tangle
#

Some items were lost when the game stopped after the last update. They were casino event coins

𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦: Android

𝐒𝐭𝐚𝐭𝐞: 1047

𝐈𝐆𝐍:

𝐆𝐚𝐦𝐞 𝐯𝐞𝐫𝐬𝐢𝐨𝐧:latest

𝐓𝐢𝐜𝐤𝐞𝐭 𝐈𝐃:116876810

neat vale
#

Game freezes when logging in.

patform: Android

state: 1002

IGN:

Game version: latest

Ticket ID:111078187

robust cobalt
#

𝐄𝐱𝐩𝐥𝐚𝐧𝐚𝐭𝐢𝐨𝐧: I have killed all zombies in behemoth challenge and still lose

𝐄𝐯𝐢𝐝𝐞𝐧𝐜𝐞: screenshot attached

𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦:android

𝐒𝐭𝐚𝐭𝐞: 1275

𝐈𝐆𝐍:Catnip

𝐆𝐚𝐦𝐞 𝐯𝐞𝐫𝐬𝐢𝐨𝐧:latest

𝐓𝐢𝐜𝐤𝐞𝐭 𝐈𝐃: 1287628

still iris
weak plank
#

Explanation:
Groupmessages don't get sent out

Evidence: Screenshot

Platform: Android and PC Version

State: 1001

IGN: QueenOf DarkSide

Game version: latest

Ticket ID: 1287824

solemn hedge
#
[BlackDragon]

If replicable, how: (optional)
[type here]

Platform: (required)
IOS

State: (required)
[1258]

IGN: (required)
140361203

Game version no# (can be found in the lower left of load up screen - required)
1.21.30.2384

Ticket submitted in game: (required)
1287981
tender field
sweet marsh
#
[Group messages not working in 1078.]

Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)
[type here]

Platform: (required)
[Android, but my whole Alliance cannot send group messages, so Apple IOS too.]
upper phoenix
#

Explanation: (required)
King of the hill: assigning buildings for food doesn’t work, there is constantly a problem with it removing people from the buildings causing everyone to be out of food. It then also causes the one who is in charge of assigning the people to buildings to spend most of the game time trying to get everyone enough food to keep playing that they miss out on game play for themselves!

Evidence: (optional but really useful)
Screen recording and pictures provided

If replicable, how: (optional)
Below

Platform: (required)
IOS

State: (required)
866

IGN: (required)
Mrs kitty chip

Game version no#
Latest

Ticket submitted in game: (required)
1288668

sleek steeple
#

Explanation:
I tried typing Group Message to announce Alliance Event like In screenshot 1 and it doesn't work when I type shorten Group message it works, even I make like 20 characters doesnt work either. Group Message got error since last update

If replicable, how:
See screenshots

Platform:
Android

State:
1001

IGN:
Ikuyo Kita

Game version no#
Latest

Ticket submitted in game:
1288120

sleek blaze
#

𝐄𝐱𝐩𝐥𝐚𝐧𝐚𝐭𝐢𝐨𝐧: I know for sure that I am the only one with this. After loading the game, everything just freezes. I reinstalled the game completely, it helped for half a day and then it froze again

𝐄𝐯𝐢𝐝𝐞𝐧𝐜𝐞: screenshot

𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦:android

𝐒𝐭𝐚𝐭𝐞: 1251

𝐈𝐆𝐍: ТАНЧИК

𝐆𝐚𝐦𝐞 𝐯𝐞𝐫𝐬𝐢𝐨𝐧:latest

𝐓𝐢𝐜𝐤𝐞𝐭 𝐈𝐃: 139391315

oblique scaffold
#
[After update my game freeze, and already tried to open again 3 times its still same]

Evidence: (optional but really useful)
[Screenshot]

Platform: (required)
[Android - Samsung A31]

State: (required)
[1248]

IGN: (required)
[Abel Helion] 

Game version no# (can be found in the lower left of load up screen - required)
[v1 21 30 3487]

Ticket submitted in game: (required)
[Provide your ticket number here]```
lime kindle
#

Please answer dm

pearl inlet
#

Explanation:

The crimson gems didn't convert into pearls at the end of the event

Evidence:
Screenshots below

Platorm:
Android

State:
794

IGN:
CR : )

Game version:
Latest

Ticket submitted in game
1289574
1289829
1289836

calm rune
#

Explanation:

Since the start of the shattered shell event my game freezes from the start, I uninstall repair empty the cache nothing helps. lost several dozen rewards and I can't finish the turtle puzzle since it has to be done in 4 games.

Evidence:
Screenshots below

Platorm:
Android

State:
986

IGN: ☆ Harley Quinn ☆

Game version:
Latest

Ticket submitted in game

1278947
1269484

gray wadi
#

Posting for killkittie

Explanation:
DottSweetheart attempted to transfer governor to another player and midway through the game crashed and I could no longer select a player. Now the state has no governor.

Platform:
DottSweetheart IOS iPhone 13

State:
DottSweetheart 1218

IGN:
DottSweetheart•ᴷⁱ||ᴷⁱᵗᵗⁱᵉ•

Game version no:
DottSweetheart V 1.21.30.2384

Ticket number:
DottSweetheart 1290092

digital axle
#

Explanation:
Game freeze since yesterday.

Evidence:
Screenshots below

Platorm:
Android

State:
1094

IGN:
● Ēclīpsē ●

Game version:
Latest

near spruce
#

Explanation:
Game freeze

Evidence:
Screenshots below

Platorm:
Android

State:
1095

IGN:
smoke

Game version:
Latest

vague vapor
#

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫: Teherror
𝐄𝐱𝐩𝐥𝐚𝐧𝐚𝐭𝐢𝐨𝐧: Game keeps freezing after update and keeps player throwing out of game mostly on android devices
𝐄𝐯𝐢𝐝𝐞𝐧𝐜𝐞: screenshot attached
𝐈𝐟 𝐫𝐞𝐩𝐥𝐢𝐜𝐚𝐛𝐥𝐞, 𝐡𝐨𝐰: tried all troubleshooting steps still it’s not fixed attach more screenshots if possible
𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦: android
𝐒𝐭𝐚𝐭𝐞: 83
𝐈𝐆𝐍: Teherror1

𝐆𝐚𝐦𝐞 𝐯𝐞𝐫𝐬𝐢𝐨𝐧: latest

𝐓𝐢𝐜𝐤𝐞𝐭 𝐈𝐃:1290526

still iris
#

I have wrote you a message. Please check your pending messages. 🤗

fleet yoke
#

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫: zathos
𝐄𝐱𝐩𝐥𝐚𝐧𝐚𝐭𝐢𝐨𝐧: latest version for iMac not loading, just seems to be in a loop
𝐄𝐯𝐢𝐝𝐞𝐧𝐜𝐞: screenshot/video attached
𝐈𝐟 𝐫𝐞𝐩𝐥𝐢𝐜𝐚𝐛𝐥𝐞, 𝐡𝐨𝐰: tried all troubleshooting steps still it’s not fixed, uninstalled and reinstalled the game a few times and not working working on previous versions of iMac and also on iOS devices
𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦: iMac
𝐒𝐭𝐚𝐭𝐞: 1294
𝐈𝐆𝐍: zatho

𝐆𝐚𝐦𝐞 𝐯𝐞𝐫𝐬𝐢𝐨𝐧: latest

𝐓𝐢𝐜𝐤𝐞𝐭 𝐈𝐃: unable to access to get in game platform ticket

lime kindle
#

Reposted from 13/03/2024
Bug Missing acknowledgement of a victory over another commander for the mission progress
Explanation:
I won 3 fights against another commander:
as part of a raid team
as leader of a raid team
in one-to one fight
No one of these was counted in my mission report.
I won more than 10 fights against another commander, e.g. yesterday in the killing event. The mission count is not increased in the last weeks, even though I had a lot of victories, in rallye and single mission.

Platform: Windows 10 Home actualized;
ASUS ZEN notebook (2017)

State:1288
IGN: Dr0Mabuse

Game version no# Latest

Ticket submitted in game:
1232768 (13/03/2024)

#🐞︱bug-reporting message

lime kindle
#

Future Tycoon Store appears to be a glitch in pricing 300 coins for one pearl. Player accidentally pressed it and lost all his coins and got one or two pearls.
Evidence ss
State 1015
IGN P.S
Ticket 1290055
Game version latest

craggy gorge
#

SVIP not offering Standard Conversion to all players. As a result we are falling WAY behind in SVIP compared to players that have this extra conversion capability of standard VIP to SVIP. Attaching 2 screenshots to show difference.
State 924
IGN FreeBallDDns
Ticket: 1290675
Game version latest

Update: So it turns out there is a weird but easy fix for this. You need to load in greater than 1M regular VIP from your backpack (use). Then poof these tabs magically appear.

ruby oxide
#

Explanation:
After the last update, any action in the game causes the screen to freeze or a no network icon, it is impossible to play. Everything is very slow, reinstalling the game doesn’t help, this problem is with many players from my state. My game closes, freezes, slows down, it’s not acceptable

Evidence:
Screenshots below

Platorm:
IOS

State:
407

IGN:

꧁༺Hope ༻꧂

Game version:
Latest

compact marsh
#

There are errors on damage points in solo and rally on Berserker
Evidence : ss
State : 954
IGN : Moomins
Ticket : 1291227
Game version : latest

lime kindle
#

For Moomins bug report above

woeful valve
#

Explanation:
In the vehicle building, when the counter reaches 0 and I already have the orange vehicle in my possession, I receive the message that it has been transformed into fragments available in my backpack. I undertood we must have 100 fragments. But I don't receive anything at all... It happened on this account and 2 others. Already sent a ticket, still the same stupid response.
But the game became so buggy that it could be called state of bugs now, a lot of people quit.

Evidence:
Screenshots below

Platorm:
PC

State:
115

IGN: Little Penny (but it happens on all my accounts...)

Game version:
Latest

robust cobalt
#

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫:
𝐄𝐱𝐩𝐥𝐚𝐧𝐚𝐭𝐢𝐨𝐧:
I can't share or raid some trucks in doomsday express

𝐄𝐯𝐢𝐝𝐞𝐧𝐜𝐞:
Attached

𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦:
Android/PC

𝐒𝐭𝐚𝐭𝐞:
1275

𝐈𝐆𝐍:
Gromo

𝐆𝐚𝐦𝐞 𝐯𝐞𝐫𝐬𝐢𝐨𝐧:
Latest version

𝐓𝐢𝐜𝐤𝐞𝐭 𝐈𝐃:
1291927

spice crow
#
Ever since Doomsday Express went live to my state, I have a harder time keeping conection(no, it is not my internet. I have the same problem when running off of data and other peoples internet)

Evidence: (optional but really useful)
SS

If replicable, how: (optional)
We can not play and we lose events

Platform: (required)
Samsung Andriod

State: (required)
517

IGN: (required)
Gun Star(GS) 

Game version no# (can be found in the lower left of load up screen - required)
1.21.30.3487

Ticket submitted in game: (required)
I can not submit one with all the lag
spark vine
#

Explanation: (required)
No connection but my WLAN was good. I try to connect, once i came in but then it freezed. I start my phone new after 10 minutes but again it doesent worked. 21.34 when heist was done i came in the game. I was first at svs so i realy need the migo rewards. Thx for help

Evidence: (optional but really useful)

If replicable, how: (optional)
Cant play heist

Platform: (required)
Samsung Andriod

State: (required)
475

IGN: (required)
PandaProduction

Game version no# (can be found in the lower left of load up screen - required)
Newest

Ticket submitted in game: no Screenshot but anyway it doesent work there

fierce star
#

Explanation: The new Trucks addition to SOS has 2 bugs/issues:

  1. It displays a cross state section of the map and either flickers and glitches (refer to SS or YouTube Video or the screen is simply paused there with no truck displayed or shown.

  2. When it does work, it sometimes crashes the game at the beginning of the fighting with the behemoths, aircraft and troops. (This bug can also be triggered by replaying a battle in a battle report).

Platform: iOS/iPad 5th Generation

State: 891

IGN: Future Tomorrow

Game version no# 21.30.3487
Ticket submitted in game: 1292767

Evidence:
(Refer to pic - YouTube video link of flickering provided to GM-Aria)

hot bloom
#

Explanation:
The statue bundles are bugged.
The 4.99$ bundles should give 8 random chests with a chance for skin tickets and a statue permit. This is ok.
The 9.99 and upward bundles should give full statue permits, yet they give only 1 random chest.

Platform:iOS

State: 889

IGN: Cornholio

Game version no# 21.30.3487
Ticket submitted in game: contacted gm-aria

Evidence:

agile sphinx
#

Explanation: (required)
I am having issue with the future tycoon. During the raid your assets I only get from 10 to 20 bills when I got 200-300 stolen from me.

Evidence: (optional but really useful)
Two pictures attached

If replicable, how: (optional)

Platform: (required)
ie IOS

State: (required)
875

IGN: (required)
~4M~

Game version no#
v 1.21.30.2384

Ticket submitted in game: (required)
1292943

merry sand
#

Reposting on behalf of Reaper

Explanation: Freeze screen
After the load game freeze

Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)
[type here]

Platform: (required)
Android on phone
State: (required)
432

IGN: (required)
Reaper

Game version no# (can be found in the lower left of load up screen - required)
1.21.30.3487

Ticket submitted in game: (required)
i couldn't submit ticket in game 'cause it freeze
summer perch
#

Explanation: I accidentally pressed when 300 gold coins were equal to 1 pearl which was not normal situation. As the system is fixed now, I want to get the rest 299 pearls back.
Evidence: shown in the picture
State :480
Platform: Samsung android
IGN No.7 Son
Ticket 1291318
Game version: latest

sturdy sable
#

Explanation:
The inability to navigate to the coordinates. The inability to send coordinates. The Doomsday Express event.

Platform: iOS

State: 334

IGN: .RedFox.

Ticket: 1293237

Proofs: Video

astral granite
#

Submitted on behalf of Vitriolic Spaceman
Explanation:
Player has not been able to log into game effectively for two days. Causing turmoil for himself and his state. Followed all troubleshooting steps but has still not been able to access anything in game.

Evidence:
See pictures below

If replicable, how:
Each time player has tried to enter game, the result has been the same.

Platform:
MacOS, PC, Android

State:
1233

IGN:
John Wick

Game version
1.21.30.3487

Ticket submitted in game:
1292929

fleet yoke
#

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫: pwkoner

𝐄𝐱𝐩𝐥𝐚𝐧𝐚𝐭𝐢𝐨𝐧:
Game doesn’t load, have uninstalled and reinstalled the game tried the fix game however doesn’t fix the issue, I have 2 versions of SOS installed and both versions have the same issue (Huawei & google store)

𝐄𝐯𝐢𝐝𝐞𝐧𝐜𝐞:
Video attached

𝐈𝐟 𝐫𝐞𝐩𝐥𝐢𝐜𝐚𝐛𝐥𝐞, 𝐡𝐨𝐰:

𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦: Android

𝐒𝐭𝐚𝐭𝐞: 1302

𝐈𝐆𝐍: [DMW] Yoga Bonita

𝐆𝐚𝐦𝐞 𝐯𝐞𝐫𝐬𝐢𝐨𝐧: 1.21.30.3487

𝐓𝐢𝐜𝐤𝐞𝐭 𝐈𝐃: unable to contact

vague vapor
#

Pls keep this channel only for bug reporting thanks

tacit cedar
#

Posting for : Panda Production

Topic Game Lag

Explanation
Player kept lagging during Azurtane Heist, despite his Internet connection working perfectly. As result, he cannot get the rewards from Heist in migo.

Platform
Android

How to Replicate
I was late for Azurtane Heist (21:15 UTC for 21 UTC slot). I got into the game but when I wanted to enter Azurtane the game kept crashing and I needed to restart it repeatedly. It took 10 minutes until I could enter. As result, I couldn't do anything. Phone System and game are the latest version.

Chief Name: Panda Production

State
475

Gameversion : 1.21.30.3487

Ticket ID: 1293222

mortal jewel
#

@coarse iris @hushed terrace @steep token kindly check your DM's BlushFrog ChickHeart2

lime kindle
#

Consolidating mentions
Explanation:Game freezes when starting 😖😖😖

States affected
218
194
1255

If you are listed here please make contact as we would like more information
Burschi 5+1
Kwin 2+1
✅Billel 4+1
PWKoner 4+1
Meanman6161 13+1
FLUFFYCAT* 12+2
soldierboysigma2234. 7+1
John*FL 1+1

unable to enter game to make ticket please do a CS ticket off login screen upper left side.

vague vapor
#

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫: Billel
𝐄𝐱𝐩𝐥𝐚𝐧𝐚𝐭𝐢𝐨𝐧: game freezing terribly and keeps player throwing out issue occurring only on android and pc versions
𝐄𝐯𝐢𝐝𝐞𝐧𝐜𝐞: screenshots attached

𝐈𝐟 𝐫𝐞𝐩𝐥𝐢𝐜𝐚𝐛𝐥𝐞, 𝐡𝐨𝐰: not replicable faced by several players across the state
𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦: android
𝐒𝐭𝐚𝐭𝐞: 943
𝐈𝐆𝐍:M.B.S

𝐆𝐚𝐦𝐞 𝐯𝐞𝐫𝐬𝐢𝐨𝐧: latest

𝐓𝐢𝐜𝐤𝐞𝐭 𝐈𝐃: 1293742

fervent jungle
#

Explanation:
Game freeze after logging in

Evidence:
Screenshots below

Platorm:
Android (Samsung galaxy A31)

State:
1288

IGN:
greek fighter

Game version:
Latest

fierce beacon
#

Posting for : Zeůç

Topic: Capital Clash

Explanation: Yesterday the timer was on 18 Day at the Capitol, today after the reset it was suddenly set to today, that gave no time to organize the fight.

Platform: Android, PC

How to replicate: N/ A

Additional Information: Please inform the full state if you change any timers before you do that.

Chief Name : Zeůç

State: 1298

Gameversion: 1.21.30

Ticket ID: 1294139

spark ingot
#

Explanation:
The statue bundles was bugged at reset on 17th April. At 00:45 I bought the 499 diamonds deluxe statue bundle x2 which gave the standard 8 random chests each with a chance for skin tickets and a statue permit. This was all fine.

However there is a massive issue with the 999 diamond deluxe bundle x 2 and 1999 diamond deluxe bundle x1 it should give full statue permits (gold chest) yet I was given only 1 random purple chest instead of the gold one. I only realised this at the 1999 diamond deluxe bundle stage. I have raised an in game ticket but the response was this process will take some time. I would like a reimbursement of the 3 x gold chest statue tickets that I have purchased that contains a choice of statue tickets to choose from. I have already downloaded updates on the 18th April so the game version I have right now may not reflect on the previous version of glitch I had. Unfortunately I do not know the previous version.

Platform: iOS iPhone 13 Pro Max

State: 1057

IGN: ✣ Ṉɛʐʊӄo ¢нαń ✣

Game version no# 1.21.30.2384
Ticket submitted in game: 1293037

Evidence:

livid pier
#

Reported on behalf of GorillaKiller

Did not receive the 500 coins for rank 1 rewards from 1st future Tycoon stage

Evidence: (optional but really useful)
See attached screenshots

Platform: (required)
Android latest game version 

State: (required)
1006

IGN: 
Gorilla Killer

Game version no# (can be found in the lower left of load up screen - required)
Latest

Ticket submitted in game: 
1294500
craggy briar
#

Hello! Please refrain from posting links and use the format given in the pinned messages to make your report valid. Thank you 🙏

slow walrus
#

State : 392
ID : Reytigers

Problem : cant login, freeze after loading screen, cant enter the game, even it freeze when i try to make report to customer support. reinstall, repair, clear cache, change wifi - data, lready do everything, nothing works.

Please check and do something

stark flicker
#

Hi Chief, please kindly check your DM.. And for reminder, you can check #🐞︱bugs-how-to-report before post your bug report. Thank you

fleet yoke
high quiver
#

Explanation: (required)
[game is freezing / locking up when closed and reopened]

Evidence: (optional but really useful)
[Can reopen game if clearing data from settings > apps > SOS > storage > clear data. Once the files are redownloaded and the game launches it works until the game is swiped closed again then will freeze or lock up on next launch. ]

If replicable, how: (optional)
[uninstall reinstall game, open, close game, reopen game Freeze / lock up]

Platform: (required)
[ Android Samsung Galaxy s10

State: (required)
[1297]

IGN: (required)
[Gerbs]

Game version no# (can be found in the lower left of load up screen - required)
[1.21.3033487 ]

Ticket submitted in game: (required)
[Provide your ticket number here] 1295132

placid phoenix
#

Explanation: (required)
Game freezes on the entry screen. Sometimes it shows the bundle, sometimes it doesn't, but you can't click anything. It's happened last week and repair didn't help, only reinstall did.

Evidence: (optional but really useful)
Photo attached.

Platform: (required)
Android, Huawei

State: (required)
192

IGN: (required)
ChibiPanda

Game version no# (can be found in the lower left of load up screen -
v 1.21.30.3487

Ticket submitted in game: (required)
None, can't get past the first screen.

vague vapor
#

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫: solomon
𝐄𝐱𝐩𝐥𝐚𝐧𝐚𝐭𝐢𝐨𝐧: game keeps freezing and crashes when player tries to login on android device as well as on pc (from website too)

𝐄𝐯𝐢𝐝𝐞𝐧𝐜𝐞: screenshot attached

𝐈𝐟 𝐫𝐞𝐩𝐥𝐢𝐜𝐚𝐛𝐥𝐞, 𝐡𝐨𝐰: not replicable faced by several states with android devices
𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦: android and pc
𝐒𝐭𝐚𝐭𝐞: 317
𝐈𝐆𝐍: ×͜× Solomon ×͜×

𝐆𝐚𝐦𝐞 𝐯𝐞𝐫𝐬𝐢𝐨𝐧: latest

𝐓𝐢𝐜𝐤𝐞𝐭 𝐈𝐃: not able to submit ticket in game as player is not able to contact cs

harsh rampart
harsh rampart
#

Please use this channel only for bug reports.

hybrid quail
#

Explanation:
Since last update game freezes as soon login bar finishes! Attempts made to repair the game, clear game cache, clear device cache, switch game accounts were all unsuccessful until full unistall and new installation made! I must say that between each attempt device was restarted to avoid conflicts. Still after login in to the game and be able to switch to my original account! I set back my game setting and as soon I stop game notification in the device we back to the same issue. Therefore there is bug in game that prevents to log In and play it as we block game notifications on Android devices! This was tested in S22+, S20+, Motorola g73with same symptoms. The only way to play the game is by turning on device game notifications

Platform: Android
State: 309

IGN: ███▓▒░ LE ░▒▓███

Game version no: 1.21.30.3487

Ticket submitted in game: 1295392

livid pier
#

Post on behalf of Huskey / Husky(Rach’s)
Explanation: (required)

Despite meeting the requirements for stage 2 rewards in Future Tycoon, the progress bar doesn't reflect it, and I can't claim my rewards. The requirement was to upgrade buildings 16 times.

Evidence: (optional but really useful)
Screenshots included

If replicable, how: (optional)
[type here]

Platform: (required)
Android

State: (required)
186

IGN: (required)
Husky(Rach’s)

Game version no# (can be found in the lower left of load up screen - required)
1.21.30.3487

Ticket submitted in game: (required)
1294124 | 1293992

winged flicker
#

A polite reminder:

attention (1) single report, per issue.

attention Sending in multiple reports for the same issue will not result in a quicker fix or a response.

attention If someone else has reported the same issue you are experiencing, you do not need to make an additional report please just react on the post. (additional reports of the same issue will be removed)

attention If you require support for an account or billing issue this must be handled directly by help and support by raising a ticket in game. Our moderators can provide advice on how to report and what information you may need but only help and support can resolve these issues.

attention Posts not following the correct format, including required info or breaking server rules will be removed without notice

Please be patient, and allow the team to review issues and escalate as appropriate - moderators may contact you regarding your report if further information is needed.

#
[type bug explanation here]

Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)
[type here]

Platform: (required)
[type here - operating system, ie IOS, Android, official PC version *and* the device you are using

State: (required)
[Type your state number here]

IGN: (required)
[Type your IGN here **DO NOT POST YOUR CHIEF ID**] 

Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ]

Ticket submitted in game: (required)
[Provide your ticket number here]```
livid pier
#

Please check dm, bug report have to be in specific format. If the issue is similar, please upvote the post.

#

Post on behalf of Yan / 『ᴅᴇᴀᴅ』Yan
Explanation: (required)

The compensation for State's Metamorphix event provides incorrect glory points rewards, giving Arbor glory points instead of Diptera, which cannot be used in the current Migo store.

Evidence: (optional but really useful)
Screenshots included

If replicable, how: (optional)
[type here]

Platform: (required)
iOs

State: (required)
1259

IGN: (required)
『ᴅᴇᴀᴅ』Yan

Game version no# (can be found in the lower left of load up screen - required)
1.21.30.2384

Ticket submitted in game: (required)
1295680

sturdy sable
#

Explanation:
Shell shock event. Look at how much I've collected (in the upper right corner) in the first screenshot. But in the end I always get 40/40. No matter how much I've collected

Evidence:
Screenshots

Platorm:
iOS

State:
334

IGN:
.Red Fox.

Ticket submitted in game:
1296492

Game version:
v 1.21.30.2384

stone robin
#

Reported on behalf of Doutrinador

Explanation:
There is a bug in the game with entering the king of the hill, the screen becomes black after few seconds

Evidence:
See attached screenshots

Platform:
Android

State:
45

IGN:
Doutrinador

Game version:
1.21.30.3487

Ticket submitted in game:
1294869

orchid silo
#

Explanation:
Account displaying on the map twice. Using Eviction removes the account from its actual location from the map, not its duplicate. It's also showing as an additional player in the alliance player total that doesn't appear when adding the ranks manually

Evidence:
Photos of the two locations- XxX hive is duplicate, EXT is correct

Platform:
Samsung Android

State:
1078

IGN:
Laurels

Game version no#
V1.21.30.3487

Ticket submitted in game:
1262522

mortal jewel
livid pier
#

@steel mortar and @night wigeon , please check dm. If you are experiencing this problem on an Android device device please see #⭐︱game_information message .

livid pier
#

Post on behalf of Grandma Cherub s402
Explanation: (required)

After the latest update on iOS devices, the game crashes and freezes persistently. Despite attempting all troubleshooting steps, the issue remains unresolved.

Evidence: (optional but really useful)
Screenshots included

If replicable, how: (optional)
[type here]

Platform: (required)
iOS devices..iPhone 11, iPad Air 3rd Gen…X2

State: (required)
402

IGN: (required)
Grandma Cherub

Game version no# (can be found in the lower left of load up screen - required)
1.21.30.2384

Ticket submitted in game: (required)
1297220

long wagon
#

Explanation:
Game keeps crashing in Loading screen. this little window i posted keeps popping up and after it loads for 2 seconds the game rapidly shuts down.

Evidence:
Screenshot down below.

Platform:
PC/Windows

State:
1147

IGN:
AngryDemon

Game version no#
V1.2.0.187

Ticket submitted in game:
cant submit ticket ingame if i cant get ingame can i?

fervent jungle
#

Explanation:
Game crashing after log in and can't do anything

Evidence:
Screenshot down below.

Platform:
Android

State:
1288

IGN:
Greek fighter

Game version no#
Latest

Ticket submitted in game:
can't because i can't log in

shut shadow
#

The game is crashing getting freeze after log and can't do anything 
Evidence: 
Screenshot below 


Platform: (required)
Android 

State:
1232

IGN:
NAS

Game version no# (can be found in the lower left of load up screen - required)
Updated 

Ticket submitted in game: (required)
Can't because can't get log in
mortal jewel
gray wadi
#

Posting for @uneven tapir

Explanation:
neonarrow Tried Depositing Diamonds into the Diamond Deposit plan, Brought 10K diamonds, Event says dont have the diamonds to Deposit.

Evidence:
neonarrow Pics Linked below

Platform:
neonarrow Ipad

State/IGN:
neonarrow 120
neonarrow Achaja

Game version no
neonarrow V 1.21. 30. 2384

Ticket Number
neonarrow 1. 1297582
neonarrow 2. 1297614

mortal jewel
vital garnet
#

Hey Soma - can you please check your dms. I will send you information on how to submit a bug report and help, if needed. Thanks.

vital garnet
#

Submitting for player Soma - has been reported here as well - but this is a different IOS version ( #🐞︱bug-reporting message )

Explanation: (required)
Troops were not returned after Alliance Duels - have over 700k in enlistment but hospital was cleared

Evidence:
Photos attached

If replicable, how: (optional)

Platform:
IOS

State:
597

IGN:
Soma

Game version no#
1.21.30. 2384

Ticket submitted in game:
1295346

https://cdn.discordapp.com/attachments/1231249299682103358/1231250728790659182/IMG_6287.png?ex=66364699&is=6623d199&hm=04e9e77639bc1b403e26c31fc5b1d1d891c6038d54bfa7ab191c2bba1efa819e&

sturdy sable
#

Explanation:

The "Shell Shock” event ends after 1 day. I was unable to complete all the levels due to the fact that I receive fixed rewards for completing the levels. I collect items for improvement (the first screenshot is the upper right corner) of 60 or more pieces, but at the end of the level I always get 40/40 (the second screenshot). I filed a complaint, but nothing has changed. I can't improve my skills because I don't have enough items to improve, so all subsequent levels are too difficult to complete.
The problem is also present in some players of my alliance.
I ask you to compensate for all the awards have not received.

Evidence:
Screenshots

Platorm:
iOS

State:
334

IGN:
.Red Fox.

Ticket submitted in game:
1296492, 1296837

Game version:
v 1.21.30.2384

livid pier
#

Post on behalf of Grandma Cherub s402
Explanation: (required)

During the Doomsday Express Trucks event, the game experienced glitches, resulting in the need to force close it. Repeatable issue. Tried 4 to 5 times.

Evidence: (optional but really useful)
Video included

If replicable, how: (optional)
[type here]

Platform: (required)
iOS devices..iPhone 11, iPad Air 3rd Gen…X2

State: (required)
402

IGN: (required)
Grandma Cherub

Game version no# (can be found in the lower left of load up screen - required)
1.21.30.2384

Ticket submitted in game: (required)
1298638

mortal jewel
#

Kindly check your DMs BlushFrog

pastel bane
#

Explanation:
Game doesn’t load

Evidence:
Screenshots

Platform:
iOS (iPhone 13), official PC version (Windows 11)

State:
1140

IGN:
Z ᵍᵉᵃʳ ˢᵒˡᶦᵈ

Game version no#
1.21.30.960 (PC)
1.21.30.2384 (iOS)

Ticket submitted in game:
Contact Support link from the login screen isn't working

fading flume
#

Explanation: (required)
Doomsday Express trucks are showing the wrong hero level. I have noticed my alliance members heros and asked them about why some of their heros are showing lower levels. They have showed me the truck that I was asking about and the heros are different levels than what I see. The screenshots are from both my view and the member in question. I have seen this several times, but never asked about it until now. It appears that the hero is showing the original level and not the hero training level.

Evidence: (optional but really useful)
Provided screenshots.

Platform: (required)
Official PC version

State: (required)
1275

IGN: (required)
Dɾҽɳ♡

Game version no# (can be found in the lower left of load up screen - required)
v 1.21.30.960

Ticket submitted in game: (required)
1299029

sturdy sable
#

Explanation:

The event is a Raid on the Reservoir. Trucks from another event are driving everywhere. You can also click on them, which leads to switching to the state map.

Evidence:
Screenshots

Platorm:
iOS

State:
334

IGN:
.Red Fox.

Game version:
v 1.21.30.2384

lilac sluice
#

Explanation:

After Raid done, I not earn event rewards and Can’t complete my MIGO events.
And not saw my name on Raid list

Evidence:
Screenshots

Platorm:
iOS

State:
178

IGN:
SeiRyu

Game version:
v 1.21.30.2384

Ticket submitted in game :
1300103

turbid geode
#

Explanation: (lost rewards)
[type bug delayed event lost event items]

Evidence: (optional but really useful)
[screenshot]

If replicable, how: (optional)
[N/A]

Platform: (required)
[Android - operating system, ie IOS, Android, official PC version and the device you are using

State: (required)
[Type your state 889]

IGN: (required)
[Type your IGN Eco Beast]

Game version no# (can be found in the lower left of load up screen - required)
[Type version Current ]

Ticket submitted in game: (required)
[Provide your ticket number 1301441]

kind vine
#

Bug: Trap reservation

Explanation: Cannot set reservation time after any weekend.

Platform: ALL

State: ALL

IGN: Every R4 and up

Game version: Every for the last 2 years or so

Ticket submitted ingame: Way to many to list here

FIX THE DAMN BUG!!! I know it doesn't make FP any money for doing it but it would be a nice change to actually fix something for the sake of making people happy.

exotic meadow
#

Explanation :I’m not able to download the latest version of the game, since the latest update was released I was unable when i try download show an error, I try to do some troubleshooting whit mod but doesn’t work , I have space in my device but always show this error

Evidence:see my video

ign: ミ♡ HEART ♡彡

State:213

Version:1.21.20.3466

Ticket number:1289097-1301862

Platform android

lime kindle
#

Explaination : TMNT Shell Shock ended several hours before the timer completed. Timer still showing time on clock.
Player had bought pack to play upto reset.

State 1015
IGN P.S
Game latest version
Ticket 1301979

spice crow
#
I choose the alliance i thought would win, but i never got the rewards for it.

Evidence: (optional but really useful)
SS

If replicable, how: (optional)
[type here]

Platform: (required)
Android Samsung

State: (required)
517

IGN: (required)
Gun Star (GS)

Game version no# (can be found in the lower left of load up screen - required)
1.21.30.3487

Ticket submitted in game: (required)
1302212
pearl inlet
#

Hi, Please check DMs ☺️

odd flare
#

Post on behalf of yeseyes S1277

Explanation: The reservoir store has not refreshed for more than a month. The timer goes down and restarts but nothing changes in the store.

Evidence: (optional but really useful)

If replicable, how: (optional)
[type here]

Platform (required): PC and android

State: (required) 1277

IGN: (required) yeseyes

Game version no# (can be found in the lower left of load up screen - required)
1.21.30.2384

Ticket submitted in game: (required) 1302939

tawdry flint
#
Explanation:
As shown in the image, the player has many tickets from daily rewards to use on Lucky Card event, and those don't show correctly, It may be a visual error. 

Evidence: Screenshots 

Platform: Android 

State: 889

IGN: Eco Beast

Game version no#: 1.21.30.3487

Ticket submitted in game: 1301441 and 1303258```
lime kindle
#

Explanation:
Angelica is not doing the damage she was paid to do. Mecha missle is doing 48% less damage than before and 75% less shielding with Mecha resonance than same test prior.
If replicable, how: (optional)
Would have to test prior to hidden change.
Platform: All
State: 1122
IGN: Sungwoo Baer
Game version no# (can be found in the lower left of load up screen - required)
1.21.30.960
Ticket submitted in game: 1303468
Previous votes 5 🔼. 1🔽

limpid crow
#

Explanation:
When trying to access the "Lucky Gashapon" event, we are getting a "Data error (120000)" error.

Evidence:
Screenshots

Platform:
Android (probably the same on other platforms)

State: 244

IGN: Hawk

Game version no#: 1.21.30.3487

Ticket submitted in game: 1304282

cerulean quartz
#
Got kicked out of game. There was an update 4.1M and can't login anymore, game keeps giving an error even after reloading.

Evidence: (optional but really useful)
Screenshot 

If replicable, how: (optional)
-

Platform: (required)
Android

State: (required)
943

IGN: (required)
Artemis 

Game version no# (can be found in the lower left of load up screen - required)
1.21.30.3487

Ticket submitted in game: (required)
1304314
viral pasture
#

Explanation:
It is not possible to access the supply flow. It says it has not started, but it is counting down and will end in two days.

Evidence:
Screenshots

Platform:
Android (probably the same on other platforms)

State: 519

IGN: ༺zezo༻

Game version no#: 1.21.30.3487

Ticket submitted in game: 1304365

ruby heart
#

Explanation:
Bio batteries and fragments of titan mk1 disappeared from the Doomsday store.
The store has a countdown timer, but you remove the item from the store.
This looks like a slap in the players' faces. It's like playing cards with a sharpie, the rules change during the game.
Players who relied on the timer are upset by your action.
Return missing items to the store.

Evidence:
open a store and look at this

Platform: All

State: 1

IGN: laptar

Game version
1.21.30.960

Ticket submitted in game: (required) 1304447

merry sand
#

Reposting on behalf of Aerius

Explanation: (required)
Did 6 times a level 6 fiend. However only got aircraft materials for one.

If replicable, how: (optional)
Do a level 4+ fiend rally and you wont get materials

Platform: (required)
PC version and android

State: (required)
251

IGN: (required)
Aerius

Game version no#
1.2.0.187

Ticket submitted in game: (required)
1304599

🔼 2 🔽 1

merry sand
#

Repost on behalf of AAmAndAA

Explanation: Behemoth error
The Behemoth doesn't upgrade although there are enough frags

Evidence: Attached

If replicable, how: Try to upgrade the monkey behemoth with frags

Platform: IPhone
State: 1116

IGN: AAmAndAA

Game version no#
V 1.21.30.2384

Ticket submitted in game:
1304499

🔼 8 🔽 1

gloomy rain
#
Unable to open missions to clear daily rewards

Evidence: (optional but really useful)


If replicable, how: (optional)
[type here]

Platform: (required)
IOS

State: (required)
560/685/826

IGN: (required)
Fiji

Game version no# (can be found in the lower left of load up screen - required)
1.21.40.2410

Ticket submitted in game: (required)
1304705```
novel stone
#

On behalf of QueenOfDarkSide

Explanation:
Fiends display i would have done my 3 rallies already and won't give me the specter parts as rewards, even though that was my first rally of the day

Evidence:
Screenshot of fiend, zodsy rally without specter parts as rewards, last rally i did before (e.g. yesterday), no new daily rewords added.

Platform:
Android

State:
1001

IGN:
QueenOf DarkSide

Game version:
Latest

Ticket submitted in game:
1304643

foggy tinsel
sterile star
#

Hi everyone Wave

A friendly reminder that we should use the following format for any bugs reporting
#🐞︱bugs-how-to-report message .
If you want to report the same bug with someone else ,you can simply upvote to their post by reacting with 🔼 and don't forget to open a ticket to CS. heart_pink

foggy tinsel
#
After the update, Daily Missions button cannot be opened 

Evidence: (optional but really useful)
See video below

Platform: (required)
Ios, 13 pro max 

State: (required)
248 

IGN: (required)
.소금.

Game version no# (can be found in the lower left of load up screen - required)
1.21.40.2410

Ticket submitted in game: (required)
1304911

3🔼 1🔽
boreal warren
#

Explanation:
Player cant open daily missions or upgrade behemoth MK I after new update

If replicable, how:
Fix the issue and compensate all players with this issue

Platform:
official PC version

State:
244

IGN:
ᴛєᴅᴅу

Game version no#
v1.21.40.986

Ticket submitted in game:
1305505

lime kindle
#

Please if the bug is already reported above upvote that one instead of adding more reports for the same problem.

stark flicker
stark flicker
limpid crow
#

Explanation:
Supply Rush - The dropped crates are so tiny and cannot be selected easily.

Workaround: Zoom in all the way and try tapping a little above the box (if you see them)

Evidence:
Screenshot

Platform:
Android (probably the same on other platforms)

State: 244

IGN: Hawk

Game version no#: 1.21.40.3512

Ticket submitted in game: 1305881

granite bronze
#

Explanation:
Errors after updating the PC version of the game.

  1. The "Tasks" button does not work

  2. An error occurs when buying ninja turtles in the store

State: 1261

Proofs:
Video

Platform:
PC

The version number of the game: 1.21.40.986

Application for participation in the game: 1305739

mortal jewel
#

Let's remember that this channel Is just to submit reporting bugs BlushFrog for discussions you can head up to #🐞︱bugs-discussion,thank you ChickHeart2

lost grotto
#

Explanation:
The player has a big question mark by the building which can’t get removed. Even deleting the game and reinstalling it can’t solve the problem.

If replicable, how:
Please fix the issue as fast as possible.

Platform:
Android

State:
88

IGN:
꧁༒☬AwakenDead☬༒꧂

Game version:
Version.1.21.40

Ticket submitted in Game:
1306505

fleet yoke
candid root
#

Explanations:
Behemoth Challenge has gone back to 100% after update. It was at 18% before update.
Same issue found with pc, ios and android players/accounts.

If replicable, how:
Please fix the issue asap.

Platform:
iOS, Android and PC

State:
991

IGN:
CloroӼ
CloroӼed

Game version:
PC 1.21.40.986
iOS 1.21.40.2410

Ticket submitted in Game: 1307021

fleet yoke
spice crow
#
Timers and Alliance Help is bugged

Evidence: (optional but really useful)
SS

If replicable, how: (optional)
[type here]

Platform: (required)
Samsung Andriod

State: (required)
517

IGN: (required)
Gun Star (GS)

Game version no# (can be found in the lower left of load up screen - required)
1.21.40.3512

Ticket submitted in game: (required)
1307271
spice crow
vital garnet
#

Posting for secretsecret // likkle_

Explanation: (required)
Blissful Bags and Supply Rush were on countdown (24/04/2024) prior to reset for Green Odyssey and now after reset (25/04/2024) they are not available. They have been replaced with Star Ascension and Surprise Task.

Evidence: (optional but really useful)
Before and After Green Odyssey Screenshots

If replicable, how: (optional)
[type here]

Platform: (required)
Official PC version and Android on Samsung S23/mobile

State: (required)
1251

IGN: (required)
Alliance Tower

Game version no# (can be found in the lower left of load up screen - required)
PC: v 1.21.40.986 and Android: v 1.21.40.3512

Ticket submitted in game: (required)
1307460

smoky tundra
#
[Finished plasma 13 behemoth center research, level jumped down to 13 and now not able to do any upgrade or what so ever]

Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)
[type here]

Platform: (required)
[Android

State: (required)
[180]

IGN: (required)
[Kopp®] 

Game version no# (can be found in the lower left of load up screen - required)
[v 121.40.3512 ]

Ticket submitted in game: (required)
[1307941]```
craggy briar
#

Bug: Missing Green Odyssey Bunny Statue
Explanation:
Player and alliance members did not receive the Earth Day 13 sign in gift. It shows claimed, but cannot be found in backpack.

IGN: LionZ
State: 1236
Ticket #: 1307864
Platform: Android & PC
Game version: Latest on both
Screenshots:

granite bronze
#

Bug: The title "Special Offer 'Earth Day'" is displayed incorrectly in the set.
Description: Instead of "Special Offer 'Earth Day'", "lap_2024earth_super1_name" is displayed. This error occurs in the Russian localization."

Proof: screenshot
IGN: Asurakin
State: 1261
Ticket: 1308180

Platform: PC (1.21.40.986)

young temple
#
  • Explanation: Gold amount does not change in alliance regardless of people donating and purchasing packs. Unable to build towers. Unable to participate in Alliance Duel because cannot build control center. Have checked daily for weeks to verify the amount of gold is unchanging in alliance.
  • Platform: All
  • State: 667
  • Alliance: TTK
  • IGN: ☆ Zaf ☆ (r5)
  • Game Version: Varies, affects all leadership of alliance
  • Ticket: Original ticket closed, problem not fixed.
    #🐞︱bug-reporting message
    New ticket - 1307457
winged flicker
#

Explanation: In the pre order hero event tab, it only shows capsules for Christopher, whilst the bundle section of the page advertises all 3 hero capsules.

Evidence: screenshots below

If replicable, how: go to the event tab.

Platform: android

State: 464

IGN: Tre

Game version: 1.21.40.3512

Ticket ID: 1308587

vocal venture
#

Explanation: Capital Clash timer jumps to 10 hours after the "The Governor" state intel unlocks.
This causes the issue that we will have Bunkers and Capital Clash the same day. How should we do both at the same time?

Evidence: Screenshots below

Platform: all

State: All new states (1300)

IGN: Amaryl

Game version no# 1.21.40.986

**Ticket submitted in game: (required): **1308775

fleet yoke
#

Hey apurbas do you need help logging a bug report? As this will not get looked into as not in the correct format

fleet yoke
compact mist
#

Posted on behalf of: gloria066483

Explanation: Matchmaking in RR must be bugged based on the overpower opponent we were matched with. We got matched with alliance which has insane rally lead (200lvl gorilla max plane and 1000 percent lethality health difference).

Evidence: Screenshots add to show difference in strength.

If replicable, how: (optional)

Platform: iOS

State: 845

IGN: Glória’

Game version: 1.21.40.2410

Ticket submitted in game: 1300410

exotic meadow
#

Explanation: Statues full of Bugs and looks different. They cost so much and looks so bad now!

Evidence: screenshots below

Platform: iOS

State: 244

IGN: [DEAD] Yan

Game version: 1.21.40.2410

Ticket submitted in game: 1309802

exotic meadow
#

Explanation: i lost troops in alliance duels, I was kicked out alliance and enemies was able to attack me also if I was out the alliance, the game recover me just the troops when I was in alliance, but one rally hit me after I was out the alliance. It’s a bug because enemies can’t kick me but just the player in the alliance.

Evidence: I raise many ticket, and I add in my latest ticket all screenshots

Platform: iOS

State: 244

IGN: [DEAD] Yan

Game version: 1.21.40.2410

Ticket submitted in game: 1309851

craggy briar
#

Reposting for: pixie3005
Explanation:
In the game Tactics Drill, there are suddenly no marches to be seen anymore. You are attacked by infected people or held by vines without warnings. The infected people do not run across the map, nor are there any red signals. There are also only partial rewards.

IGN: N/A
State: 1029
Ticket #: 1309831
Platform: Android
Version: 1.21.40.3512
Evidence:

tender pewter
#

Explanation : Behemoth is missing from the game graphics on both my pc and android. It happened after i upgraded the Behemoth to higher level. I already repaired the game same thing. And support closed my ticket as ussual.

EVIDENCE: video below

Platform : PC and Android

State : 1236

IGN : LionZ

Game version : Latest update on both devices.

Ticket submit in game : 1310165

boreal warren
#

Explanation:
Player cant deploy behemoth and behemoth is also not showing in formation. Player got no marches out of settlement and repairing game did not help as well.

  • Player is using iOS and official PC version

If replicable, how:
Fix the issue as soon as possible and compensate all players with this issue

Platform:
iOS

State:
1301

IGN:
Saladin

Game version no#
V 1.21.40 2410

Ticket submitted in game:
1310287

bronze moat
#

Explanation:
Team members experience lag and buffering during the first 10-15 minutes of 14utc bunkers. They will experience the red wifi loading screen, message buffering and message sending failure. Many players fail to join for first occupation rewards due to this constant lag; esp if done with a 1 minute rally.

Platform:
iOS; iPhone 13 Pro Max

State:
248

IGN:
.소금.

Game version no#
v. 1.21.40.2410

Ticket submitted in game:
1310330

amber karma
#

Posted for Scooby-MOD

Explanation: After the release of the MK0 the marchpower keeps changing, going as far as showing a 32 mil difference in power

Evidence: See video

If replicable, how:

Platform: PC

State: 1262

IGN: Scooby-MOD

Gameversion: latest

Ticket submitted in game: 1310497

tidal shadow
proud bear
#

Explanation:

Behemoth Items can no longer be obtained through KOTh or Blissful bags in our states.

Evidence: see videos

Platform: IOS

State: 1252 and most likely (1231-1305) due to MK0 release.

IGN: Khanzo

Game version: Latest

Ticket Submitted in game: 1310578

boreal warren
#

Explanation:
Player is experiencing display issue what is making this event unclear and based on this display issue, player was supposed to have 22 levels and get 30 coins instead of 18 they got ( Player had 0 coins before they pick up coints from pass)

Evidence:
See screenshots

If replicable, how:
Fix the issue, give player their coins they were supposed to get and compensate all players who are experiencing same issue.

Platform:
IOS

State:
244

IGN:
༺ PANDASTIC ༻

Game version no#
1.21.40.2410

Ticket submitted in game:
1310633

ancient trail
#

Explanation: Dino's (MK 2) difficulty has been restored to 100%, but was at 62-63%(2-3 days ago) before the game-update. I didn't kill it. I know that progress is restored if you kill it, but I haven't.
evidence: screen
platform: PC
state: 1057
IGN: [EXS] Kir
game version: latest 1.21.40.986
ticket: 1311382

tender pewter
#

Explanation : My Behemoth has turned invisible after upgrading it from Scourge to cataclysm. I can see in the report but it's missing in the march. I have complained so many times. I repaired the game few times and same. The problem is at server.

EVIDENCE: video below

Platform : PC and Android

State : 1236

IGN : ✟☣ L҉I҉O҉N҉Z҉ ☣✟

Game version : Latest update on both devices.

Ticket submit in game : 1310778

orchid gull
#

Explanation:
I just got the 35k bios x 6 in luckys event but they are not in my backpack

Evidence:
Screenshots

Platorm:
iOS

State:
556

IGN:
×°Mΐℓℓie°×

Ticket submitted in game:
1311544

Game version:
v 1.21.40.2410

old pine
#
[ Whenever I try to use  Behemoth in a march this message popes up. Only way it allows me to use Behemoth is only if I join a rally with it.]

Evidence: 
 Well attache screenshot.

Platform: 
Android Galaxy Note 10.

State: 
[1291]

IGN: 
[BlackFox] 

Game version no 
V 1.21.40.3512

Ticket submitted in game: 
[1311268]```
smoky tundra
#
[Cannot join rallies, message states I'm already garrisoned, SVS warfare]

Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)
[type here]

Platform: (required)
[Android

State: (required)
[180]

IGN: (required)
[Kopp®] 

Game version no# (can be found in the lower left of load up screen - required)
[Latest ]

Ticket submitted in game: (required)
[1311723]```
still iris
#

Please use correct format that is pinned at this page AND make in-game ticket please. We cant report without ticket.
You can also scroll up and see if somebody has reported your problem and upvote. No need to do new report then.

All chatting to #🐞︱bugs-discussion this page is only for reports🤗

somber bridge
craggy briar
somber bridge
#

Please kindly go to #🐞︱bugs-discussion for talking, if you wish to submit a report please use the appropriate form, otherwise we can’t report your bugs without the ticket and information needed

still iris
livid pier
#

Explanation:
SvS bugged 4 hr rally time when right next to ff

Evidence:
Screenshots

Platorm:
Android

State:
1130 and 1142

IGN:
Harlow

Ticket submitted in game:
1311881

Game version:
Latest

still iris
#

Explanation: March times are messed up. Even if you are right next to building it shows almost 7 hours march time.

Evidence: ss

Platform: Android

State:629

IGN: BaDBaD

Ticket: 1311885

Version: Latest

spark ingot
#

Explanation: SVS WAR 1057 vs 1078 - can’t join a rally and can’t even set a rally it keeps saying I am in a tower, facility or capital. I have restarted the game and even repaired it. Same issue no changes. I even activated all buffs (12 hours) and warfare HQ skin (3days) what a waste of resources. Many players are affected ALL STATES round and can't get points! Please fix and compensate for the items used. Thank you

Evidence: screenshots

Platform: iPhone 13 PM iOS

State: 1057

IGN: ✣ Ṉɛʐʊӄo ¢нαń ✣

Game version no#: 1.21.40.2410

Ticket submitted in game: 1312078

craggy briar
#

Hello everyone! To help players upvote the correct report, kindly upvote this report: #🐞︱bug-reporting message and no need to post again 🙏 Thank you so much for your cooperation and so sorry for the inconvenience 🙏

still iris
#

Hi! Could you please DM me when you can. I tried to write you but your settings doesnt allow that🤗

vapid bison
#

Explanation : (required)
In state 88 - 99% of people can’t join Rallies or start rallies in SvS, Nothing helps...also game for who can join just few player show much distance for join rally

Evidence: (optional but really useful)

Platform: (required)
iOS

State: (required)
88

IGN: (required)
Italian fury

Game version :latest

Ticket : 1311821

winged flicker
craggy briar
#

Hello everyone! To help players upvote the correct report, kindly upvote this report: #🐞︱bug-reporting message and no need to post again 🙏 Thank you so much for your cooperation and so sorry for the inconvenience 🙏

dusky zinc
#
Upon entering settlement it is zoomed in too much, on all other accounts is it normal except this one


Platform: Android

State: 811

IGN: ᗪᗴՏᗴᖇT♡TᖇᗩᑕKᗴᖇ

Game version no# 1.21.40.3512

Ticket submitted in game:1310788 ```
fleet yoke
still iris
odd prism
#

Explanation : (required)
In state 213 many of players can’t join Rallies or make rallies in SvS

Platform: (required)
Android

State: (required)
213

IGN: (required)
BlackTigеr

Game version :latest

livid pier
#

Explanation : (required)

I can't start or join Rallies in SvS in state 159 and game says, I'm in a tower ir center already. Nothing helps... Neither restart or game repair solve it.

Evidence
Screenshots

Platform: (required)
Android

State: (required)
159

IGN: (required)
☆Little☆

Game version
Latent

Ticket
1311953

dire thunder
#

Explanation : (required)
I can’t join Rallies or start rallies in SvS, Nothing helps...

Evidence:
Screenshots

Platform: (required)
iOS

State: (required)
1000

IGN: (required)
Kaks

Game version :latest

Ticket : 1312381

mortal jewel
#

Let's remember that this channel Is just to submit reporting bugs BlushFrog for discussions you can head up to #🐞︱bugs-discussion,thank you ChickHeart2

surreal terrace
#

BUG: Cannot send rallies, port, or garrison in svs

State: 1234
Ticket Number: 1311843
Platform: iOS
Game version: latest
IGN: ▄︻デᴄᴇᴇ ═━

stark flicker
mortal jewel
finite zinc
#

Explanation: SVS WAR 1235 vs 1248 - can’t join a rally and can’t even set a rally it keeps saying I am in a tower, facility or capital. I have restarted the game and even repaired it. Same issue no changes. I even activated all buffs. what a waste of resources. Many players are affected ALL STATES round and can't get points! Please fix and compensate for the items used. Thank you

Evidence: screenshots

Platform: Android

State: 1235

IGN: ★—Enno—

Game version no#: 1.21.40.2410

Ticket submitted in game: 1311938

exotic meadow
#

Explanation: (required)

I have double hq since February,After playing DD and dueling alliances on the map, some players had second headquarters on the map. The headquarters take up space, but are not active in the game. They cannot be transferred. Error correction did not help.

Evidence: screenshot

If replicable, how: (optional)
I open ticket also in February and stilli have bug, always 2 hq please fix this bug

Platform: (required)
iOS / Android

State: (required)
966

IGN: (required)
Virtuaze

Game version no# (can be found in the lower left of load up screen - required)
1.21.0

Ticket submitted in game: (required)
Old ticket 1213550 new ticket today 1312549

sleek veldt
#

Explanation: (required)
[During SvS march time in march selection window showed different time compare to actual time. It showed 6 - 7 hrs, when actual walking time 5 - 10 seconds. All players in our alliance experienced this]

Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)
[type here]

Platform: (required)
[PC, Android, IOS

State: (required)
[704]

IGN: (required)
[Lissa-Alissa.711]

Game version no# (can be found in the lower left of load up screen - required)
[1.21.40.986]

Ticket submitted in game: (required)
[1312938, 1312935]

river wharf
#

BUG: 85% of the members of our national alliance were unable to start or take part in a rally. How can that be? Why do they keep spoiling our gaming experience. And what's worse, they continue to rob us of our success as a state. Do you really think people will continue to spend money on a game of such poor quality?
All I can say is that this is extremely damaging to their business KG/FunPlus. I expect a proper and meaningful response from them on how to proceed and compensation for all players in State 86 and all other affected players.

State: 86
Ticket: 1312945
Platform: iOS, PC,
Game version: latest
IGN: ♡ LadySif ♡

mortal jewel
#

Let's remember that this channel Is just to submit reporting bugs BlushFrog for discussions you can head up to #🐞︱bugs-discussion,thank you ChickHeart2

quiet veldt
#

Explanation : (required)
KOTH registration did not accept all my checked/saved members. Out of 24, only 2 made it into registration.

Evidence:
Screenshots

Platform: (required)
PC

State: (required)
1283

IGN: (required)

☆₵Ⱨ₳₦☆

Game version :latest

Ticket : 1309353, 1309660

craggy briar
#

Hello there! For discussions, please go to #🐞︱bugs-discussion channel to keep this channel solely for bug reports only 🙏 To report a bug, grab a ticket in game, and follow the format posted in the pinned messages in this channel ☺️ Thank you🧜‍♀️

livid pier
#
This has been happening on my own account since last night,but there have been a number of cases where troops sent out to procure materials return home on their own after a few minyputes.

I didn't have a screenshot of this phenomenon,so I submit a screenshot of my colleague.

This phenomenon has recurred evev after repairs.

Evidence:
Screenshot is attached to the ticket.

If replicable, how:
Yes.
Reproduced after game repair.

Platform:
Android,iOS

State:1287

IGN:神風 =Kami-Kaze=

Game version no# 
1.21.40.2410
1.21.40.3512

Ticket submitted in game:
1314509
fleet yoke
forest wasp
#
March BP is constantly fluctuating when attempting intel or hq attack

Evidence: (optional but really useful)
Screenshots provided

If replicable, how: (optional)
Try deploying march and see

Platform: (required)
iOS and PC

State: (required)
1060

IGN: (required)
вυяσσ

Game version no# (can be found in the lower left of load up screen - required)
V 1.21.40.986

Ticket submitted in game: (required)
1314385```
ruby oxide
#

Explanation:
New event, I can’t break the egg, the screen twitches, reboot doesn’t help
Evidence:
See video

Platform:
IOS

State:
407

IGN:
༺ Hope༻

Game version no#
1.21.40.2410

warm cradle
#

Hello there! For discussions, please go to #🐞︱bugs-discussion channel to keep this channel solely for bug reports only 🙏 To report a bug, grab a ticket in game, and follow the format posted in the pinned messages in this channel ☺️ Thank you🧜‍♀️

livid pier
#

Explanation:
The new companion behemoth can only be seen in March when using the default March skin, and it disappears as soon as another March skin is selected!
Evidence:
See screenshots

Platform:
PC, Android

State:
520

IGN:
Warrior.

Ticket Nr:
1315616

Game version no#
1.21.40.986 (PC) 1.21.40.3512 (Android)

silk gorge
#

Explanation : (required)
Impossible to play at iPad. Game just close everytime. More than 40x per day. THIS IS RIDICULOUS. Use our money to SOLVE BUGS and forget releasing packages every day.

29/04 - logged in for 44 minutes and already 6 crashes.

Platform: (required)
iOS

State: (required)
795 but I can ensure is ALL FUNPLUS ZOMBIES.

IGN: (required)
Fᴀʟᴄᴀᴏ (私)

Game version:
latest available (1.21.40.2410)

Ticket: 1316089

hardy grail
#
[type bug explanation here]
Not letting anyone attack the monster to continue in joint exercises. 
Evidence: (optional but really useful)
Screenshot included

If replicable, how: (optional)
[type here]

Platform: (required)
iOS 

State: (required)
1171

IGN: (required)
SilentAlpha 

Game version no# (can be found in the lower left of load up screen - required)
1.21.4.2410

Ticket submitted in game: (required)
1316067
merry sand
#

Posting on behalf of LittlePrince

Game is crashing and every time that this happens, there are new updates to make for a total of 10GB
When I succeed to log in-game, after 2-3 minutes the game crash again
I cleaned the cache of my platforms but still the same

Evidence: (optional but really useful)
See ss

If replicable, how: (optional)


Platform: (required)
IOS - iPad

State: (required)
636

IGN: (required)
Littleprince

Game version no# (can be found in the lower left of load up screen - required)
V.1.21.40.2410

Ticket submitted in game: (required)
1246846 ```
wide egret
#
Game asks to update to the latest version of the game to participate in coliseum 

Evidence: (optional but really useful)
See screenshots 

If replicable, how: (optional)


Platform: (required)
Android - Rog Phone 5

State: (required)
954

IGN: (required)
AVATAR

Game version no# (can be found in the lower left of load up screen - required)
V.1.21.40

Ticket submitted in game: (required)
1316892
forest wasp
#

Posting on Behalf of JoJo

Game randomly freezes when trying to do any activity 

Evidence: (optional but really useful)
N/A

If replicable, how: (optional)
Open game and try to change menu or perform any action 

Platform: (required)
PC

State: (required)
1307

IGN: (required)
elvio

Game version no# (can be found in the lower left of load up screen - required)
v: 1.21.40.986

Ticket submitted in game: (required)
1317597 ```
gray wadi
#

Posting on Behalf of Bambi
Explanation:
neonarrow Talent skills Showing not mastered and times being incorrect, when trying to use them.
neonarrow Have repaired Game, Took 3 hours to Repair, with no luck of the issue being Fixed, Started happening after most Recent Update. Fixed game at 18:00UTC
neonarrow Skill has been unlocked for 4 years, Am a SVIP1

Evidence:
neonarrow Screen Shots Linked Below.

Platform:
neonarrow Android

State&IGN:
neonarrow 348
neonarrow ♡Bambi♡

Game version no:
neonarrow Most Recent/Current Version

Ticket submitted in game:
neonarrow

vague vapor
#

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫: DOUTRINADOR
𝐄𝐱𝐩𝐥𝐚𝐧𝐚𝐭𝐢𝐨𝐧: king of hill freeze a lot not allowing player to enter the event also when they enter still they are not able to send marches to the building
𝐄𝐯𝐢𝐝𝐞𝐧𝐜𝐞: screen recording attached
𝐈𝐟 𝐫𝐞𝐩𝐥𝐢𝐜𝐚𝐛𝐥𝐞, 𝐡𝐨𝐰: not replicable faced by several players all troubleshooting steps tried
𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦: android
𝐒𝐭𝐚𝐭𝐞: 45
𝐈𝐆𝐍: DOUTRINADOR
𝐆𝐚𝐦𝐞 𝐯𝐞𝐫𝐬𝐢𝐨𝐧: latest

𝐓𝐢𝐜𝐤𝐞𝐭 𝐈𝐃: 1308436

livid pier
#

Explanation: (required)

Players are receiving the message "This hero is currently busy and cannot be placed in the Training Area" when attempting to transfer events. Despite checking all options that could make the hero busy, it's not the issue. Troubleshooting steps have been tried, but the problem persists.

Evidence: (optional but really useful)
Screenshot included

If replicable, how: (optional)

Platform: (required)
IOS

State: (required)
159

IGN: (required)
Turkey

Game version no# (can be found in the lower left of load up screen - required)
1.21.40.2410

Ticket submitted in game: (required)
1317997

kind lintel
#

Explanation: (required)
[Green Odyssey event claimed Bunny Hopper and Florat Top Hat statues did not appear in my backpack.]

Evidence: (optional but really useful)
[Screen Shot]

If replicable, how: (optional)
[type here]

Platform: (required)
[IOS and PC]

State: (required)
[1232]

IGN: (required)
[136730179]

Game version no# (can be found in the lower left of load up screen - required)
[1.21.40.986]

Ticket submitted in game: (required)
[1318547]

fleet yoke
still iris
#

Repost for lionz1

Explanation: Behemoth is invisible right after upgrading it from Scourge to cataclysm. It happened the day MK0 was launched. I have complained so many times but nothing done so far.

Evidence: (optional but really useful)
[Video]

If replicable, how: (optional)
[type here]

Platform: (required)
[Android and PC]

State: (required)
[1236]

IGN: (required)

Game version no# Latest

Ticket submitted in game: (required)
[1310165, 1310778, 1316439,1318834]

2🔼 1🔽

pastel bane
#

Explanation: Green Odyssey and TMNT tab is gone, restart few times without result. which means no Surprise Task ranking and rewards.

Evidence: Screenshot
[Video]

Platform: PC

State: 1140

IGN: Z ᵍᵉᵃʳ ˢᵒˡᶦᵈ

Game version no# Latest

mystic zinc
#

Explanation: Login Issue. Game is not loading and/or crashing out.

Platform: Android/iOS/PC

State: 1294

IGN: Mitchy Zombo

Game Version: Latest

Ticket Number: 1320136

hearty gull
craggy briar
#

Hello! We need a ticket number please to submit the report 🙏 sorry for the inconvenience

winged flicker
hearty gull
#

Posting for player Envy

Explanation: (required)
Monthly passes are showing claimed but i havent claimed today

Evidence: (optional but really useful)

If replicable, how: (optional)

Platform: (required)
Official PC Version

State: (required)
1027

IGN: (required)
❁Ɛŋʋɣ❁

Game version no# (can be found in the lower left of load up screen - required)
1.21.40.986

Ticket Number : 1320184 ]]

craggy briar
#

Explanation:
Login Issue. Game is not loading and/or crashing out.

Platform: Android/iOS/PC

State: 1076

IGN: N/A

Game Version: Latest

Ticket Number: 1320136

craggy briar
#

Hello everyone! Please help us report the bugs by submitting a ticket 🙏 unfortunately, we cannot report it without one Saddies thank you 🙏

shadow flicker
#

Explanation: replicated settlements glitch. We have players we 2 settlements in same alliance and for 1 of them it takes 2 spots in alliance. The player raised 4 tickets without any answer in the last 2 months

Evidence: Screenshot

Platform: Android&ios

State: 891

IGN: Slobo

Game version no# Latest

livid pier
#

Explanation: at the end of stage 5 of future tycoon when the result was calculated, I haven't receive my group ranking rewards!

Evidence: Screenshots are in the ticket!

Platform: Android, PC

State: 520

IGN: Warrior.

Ticket Nr: 1318645

Game version no# Latest

tender wyvern
#

Explanation: Completed suprise task "Social Butterfly" today, it shows Claimed but i did not receive the rewards, the leaderboard is all Vacant. And Bill Exchange on Future tycoon did not get reset.

Evidence: Screenshot

Platform: Android

State: 699

IGN: Yelo

Ticket Number: 1320833

Game version: v 1.21.40.3512

weary eagle
#

Explanation: I have one missing task in the new egg event (Crack 'N' Jack) since yesterday and the coutndown stopped. It only happened to this account, my other ones work normally.

Evidence: Screenshot

Platform: PC

State: 925

IGN: LazyBee

Ticket Number: 1321119

Game version no# Latest

boreal crest
#

Explanation: My game constantly closes after the update. If I try to open a rally, view members of an alliance or view members of a rally it closes.

Evidence: vídeo

Platform: Mobile / IPhone

State: 1104

IGN: Inferno

Ticket Number: 1321233

Game version no# 1.21.40.2410

narrow plume
#

Exp: The transfer list is not updating.

Ev. See picture. We haven't moved but the 2 below us rotate.
Plat: Mobile
State 990
IGN: Blitzø usually but it's lil old me right now
Ticket 1321351
Game version: 1.21.40.3512

mortal jewel
#

Let's remember that this channel Is just to submit reporting bugs BlushFrog for discussions you can head up to #🐞︱bugs-discussion,thank you ChickHeart2

brisk willow
#

Explanation: Ever since an Alliance Duel a few months ago, there was a glitch that caused me to have 2 settlements, one of which can not be moved. There was in-game mail sent stating that this was fixed, but for me, it was not. I transferred to a different state, but the duplicate settlement is still in my old state (937).

Platform: iOS, iPhone SE (newer one)

State: 945

IGN: JenJen

Game version no# 1.21.40.2410

Ticket submitted in game: 1317890

glad anchor
#

Explanation: There was an issue in the Hero pre-order pass event: On 04/28 (day 4), the event wasn't on the event list, so I did not score points, and as a result I will not be able to receive all the rewards. I have already submitted tickets in the game, but so far there is no result (id 1319060, Id 1319010, Id 1313551)
Please, add 60 points to my event progress, which I did not receive due to an issue in the game

Evidence: screenshot

Platform: PC, android.

State: 432

IGN: Daichi

Game version no# v.1.21.40.986

Ticket submitted in game: 1319060

raw geyser
#

Explanation:

Locating trucks

doesn't work most of the time. Instead of showing the truck in their state, the game randomly jumps around between different states and stops somewhere, often on the border to or in the middle of a closed state.
It needs several attempts to finally locate the truck.
Others report the same issue, on different devices.

Evidence:
Screenshots

Platform:
Android, iOS

State:
584

IGN:
Lovin' Wolf

Ticket Number:
1322196

Game version no#
Latest, updated today.

visual estuary
#

Explanation: (required)
Can’t refresh this specific task located at the bottom of Throwdown event even though it shows in the photo that there is one. Sometimes it glitches and shows different tasks when you scroll up and down.

Evidence:
See screen recording below

Platform: (required)
IOS, Android

State: (required)
242

IGN: (required)
REDRAVEN

Game version no# (can be found in the lower left of load up screen - required)
v 1.21.40.2410

Ticket submitted in game: (required)
1322255

merry sand
#

Reposting on behalf of future tomorrow

Explanation: There is a bug that occasionally swaps out the players full-length and regular sized avatar for game characters and then swaps them back to the uploaded avatars. Happens at least 2x per week, if not more.

Platform: iOS/iPad 5th Generation

State: 891
IGN: Foo Kin Fast

Game version: 1.21.40
Ticket submitted in game: 1323219

Evidence:
(Refer to screenshots)

🔼 1 🔽 1

vague vapor
#

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫: SubZero
𝐄𝐱𝐩𝐥𝐚𝐧𝐚𝐭𝐢𝐨𝐧: behemoth intel mission (both mk1 & mk0) are not refreshing after once they are finished player says they can do behemoth intel mission only once after reset that is 8 normal radar missions same issue is faced by player on his other accounts in different state too
𝐄𝐯𝐢𝐝𝐞𝐧𝐜𝐞: ss attached
𝐈𝐟 𝐫𝐞𝐩𝐥𝐢𝐜𝐚𝐛𝐥𝐞, 𝐡𝐨𝐰: not replicable all troubleshooting steps tried
𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦: pc
𝐒𝐭𝐚𝐭𝐞: 1195,1179
𝐈𝐆𝐍: ice ice baby, SubZero, and ✫Ļõŕď↔ßë`Łąķøř✫
𝐆𝐚𝐦𝐞 𝐯𝐞𝐫𝐬𝐢𝐨𝐧: latest

𝐓𝐢𝐜𝐤𝐞𝐭 𝐈𝐃: 1323205

polar nacelle
#

Explanation: game not showing top banner/daily log in/events, has been this way for a few days now

Platform: iOS

State: 698

IGN: Angel

Game Version: Latest

Ticket Number: 72765220

hallow hill
#
I am sending out a normal first march, either attacking or encamping, and then try a second march with behemoth inside and get an exception error message.

Evidence: (optional but really useful)
I can send out marches after first, IF I remove behemoths first.

If replicable, how: (optional)
[type here]

Platform: (required)

IOS on IPad Pro 11 as well as Android on Galaxy Tab 9+

State: (required)
S82

IGN: (required)
Worf

Game version no# (can be found in the lower left of load up screen - required)
1.21.40.2410

Ticket submitted in game: (required)
1324900
merry granite
#

Explanation: Green Odyssey event ended & final stage rank rewards were sent out but when attempting to go to the future tycoon shop to spend the coins the game rolls into error and forces a restart

Evidence: Screen capture

Platform: Android

State: 1240

IGN: Captain Ghost

Game version: Latest up to date

Ticket submitted: 1325319

proud bear
#

Explanation: Green odyssey event Store inaccessible and game keeps on crashing everytime after clicking.

Evidence: Video attached.

Platform: iOS - Windows ( Both having same issue ).

State: 1252

IGN: Khanzo

Game Version: Latest

Ticket submitted in game : 1325328

ivory ferry
#
Alliance says its full with 100 members but currently only 98 members and others can't join. Has been reported by others also. Ticket says complete but still can't join the alliance

Evidence: 
Please see pictures

If replicable, how:


Platform: 
 IOS, Android, official PC version 

State: 
ROK Alliance in 1007

IGN: 
lil tam

Game version no# (can be found in the lower left of load up screen - required)
1.21.40.986

Ticket submitted in game: 
1324577
hardy grail
#
RR is saying my alliance is not registered, but we have 16 people in league 1. 

Evidence: (optional but really useful)
Screenshot included

If replicable, how: (optional)
[type here]

Platform: (required)
iOS 

State: (required)
1171

IGN: (required)
Silent Alpha

Game version no# (can be found in the lower left of load up screen - required)
1.21.40.2410

Ticket submitted in game: (required)
1325393
languid minnow
#

Explanation: (required)
Our alliance registered for RR, we even have the mail showing our time slot. But now it says we are not registered at all.

Evidence: (optional but really useful)
see screenshots

If replicable, how: (optional)
[type here]

Platform: (required)
PC, iOS

State: (required)
1165

IGN: (required)
ツ ɆłØɹeṡ

Game version no# (can be found in the lower left of load up screen - required)
1.21.40.486

Ticket submitted in game: (required)
1325232

raw sable
#

__Explanation: __
When trying to place buildings, such as roads, on an apparently empty plot, users may encounter issues if there are hidden obstacles or terrain irregularities that aren't visible but still interfere with placement. Additionally, error messages might appear, which could indicate a bug or glitch within the game that prevents the proper placement of structures.

Evidence: (optional but really useful)
A video is attached

If replicable, how: (optional)

Platform: (required)
Android

State: (required)
765

IGN: (required)
FoXesSky

Game version no# (can be found in the lower left of load up screen - required)[1.21.40.3512

Ticket submitted in game: (required)
1326245

livid pier
#

Hi, please keep ths channel for bug reporting only. To make comments or discussion about the bug, please use #🐞︱bugs-discussion . If you are facing the same issue, please upvote on the reported bug. To raise new bug report, please see #🐞︱bugs-how-to-report and post here with proper format. Thank you

fleet yoke
fleet yoke
#

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫: cheerios
𝐄𝐱𝐩𝐥𝐚𝐧𝐚𝐭𝐢𝐨𝐧:

We are registered for both legions, but we do not have a designated opponent or a participants tab. There is some error in RR.
We only received an hour by e-mail for Legion

𝐄𝐯𝐢𝐝𝐞𝐧𝐜𝐞: please see screenshot

𝐈𝐟 𝐫𝐞𝐩𝐥𝐢𝐜𝐚𝐛𝐥𝐞, 𝐡𝐨𝐰:

𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦: pc

𝐒𝐭𝐚𝐭𝐞: 1169

𝐈𝐆𝐍: CHEERIOS

𝐆𝐚𝐦𝐞 𝐯𝐞𝐫𝐬𝐢𝐨𝐧: latest

𝐓𝐢𝐜𝐤𝐞𝐭 𝐈𝐃: 1327421

long moss
#

Explanation: (required)
RR is saying my alliance is not registered,
Evidence: (optional but really useful)
Screenshot: look above, state 1169, 1165, 1171
If replaceable, how: (optional)
also happened in my other account "Lucky! From state 1180"
Platform: (required)
PC, Android
State: (required)
1170
IGN: (required)
Luke.
Game version no# (can be found in the lower left of load up screen - required)
1.21.40.986
Ticket submitted in game: (required)
134274033

snow folio
#

Posting for inbal

when I want to attack trucks on trunk event, sometimes the game started to glitch and then crash

Evidence: 

[video below]

If replicable, how: (optional)

Platform: 
iphone 11 ios

State:
889

IGN: 
inbal

Game version no# 
v 1.21.40.2410 

Ticket submitted in game: (required)
1327121```
lost grotto
#

Explanation:
Many players have the same issues after transferring into a different state.
The issues are:

  • The statues are excluded from the statistics
  • The March capacity got reduced
  • The March strength got reduced
  • The time to collect resources increased

If replicable, how:
Please fix those issues as fast as possible. It’s really frustrating for the players.

Platform:
They have the same issues on different platforms.
The platforms are:

  • Android
  • IOS

State:

  • 29

IGN:

  • БеЛыЙ
  • Posol KoshWarlon
  • NINJA
    And some more players with the same issue!!

Game version no#

  • 1.21.40.2410
  • 1.21.40.2410
  • 1.21.40.3512

Ticket submitted in game:

  • 1320697
  • 1327932
  • 1327965
haughty karma
#

𝐄𝐱𝐩𝐥𝐚𝐧𝐚𝐭𝐢𝐨𝐧:
The game randomly zoom in the base and there's no way to zoom back to normal. It happens only in new graphic mode.

𝐄𝐯𝐢𝐝𝐞𝐧𝐜𝐞: see video attached on game ticket

𝐈𝐟 𝐫𝐞𝐩𝐥𝐢𝐜𝐚𝐛𝐥𝐞, 𝐡𝐨𝐰: //

𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦: android

𝐒𝐭𝐚𝐭𝐞: 1057

𝐈𝐆𝐍: Annunaki

𝐆𝐚𝐦𝐞 𝐯𝐞𝐫𝐬𝐢𝐨𝐧: 1.21.40.3512

𝐓𝐢𝐜𝐤𝐞𝐭 𝐈𝐃: 1328200

finite phoenix
#

Explanation: Leadership can't accept members into alliance due Alliance Full error, even if it has 98 members.

Evidence: Please see attached screenshots

If replicable, how: R4 and R5 trying to accept new members that applied to alliance and get error screen

Platform: Android

State: 1007

IGN: Queenie Meanie

Game version no# : latest

Ticket submitted in game: 1328219

livid pier
#

Hi, please keep this channel for bug reporting only. To make comments or discussion about the bug, please use #🐞︱bugs-discussion . If you are facing the same issue, please upvote on the reported bug. To raise new bug report, please see #🐞︱bugs-how-to-report and post here with proper format. Thank you

solid swift
#

Explanation: Trucks send few hours before reset (didn’t arrived before reset to their final destination) got reset resulting of a miss on rewards.
Platform: ios
State: 64
IGN: ̷R̷A̷G̷E̷
Game version latest
Ticket id : 4226593

vital garnet
#

Submitted on behalf of Grandma Cherub s402 // grandmacherub

Explanation: (required)
When completing all 3 required Survival Royal matches the MIGO/Icy Isolation reward and mail are not being given.

Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)
[type here]

Platform: (required)
iOS, iPad Air 3rd generation

State: (required)
402

IGN: (required)
Grandma Cherub

Game version no# (can be found in the lower left of load up screen - required)
1.21.40.2410

Ticket submitted in game: (required)
1328620
https://cdn.discordapp.com/attachments/1236867515229929472/1236870419529859072/IMG_3247.png?ex=663994d7&is=66384357&hm=2ce9709f7f8fffe00a521324960234d7ff7573d948af5ba38774a3fac966f3e2&
https://cdn.discordapp.com/attachments/1236867515229929472/1236870418586144778/IMG_3248.png?ex=663994d7&is=66384357&hm=1bb08ee7161506388b00b008bb6c54495c40fc13c1637d4825960e1b5daef7d0&

silk gorge
#

Explanation: (required)
I complete a gameplay of Survival Royal, was the last survival, got airdrop crate but didn’t received it at my backpack. Didn’t got ANY reward and mail are not being given.

Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)
[type here]

Platform: (required)
iOS, iPad 8th generation

State: (required)
795

IGN: (required)
Fᴀʟᴄᴀᴏ (私)

Game version no# (can be found in the lower left of load up screen - required)
Latest

Ticket submitted in game: (required)
1328761

digital marten
#

Explanation: Progressing plant BUGGED. The game doesn't add the correct amount yet deducts a lot more. IT ALSO TAKES AN INSANE AMOUNT OF TIME. this used to be 30 MINUTES, not 7 HOURS on a maxed building!!

Evidence: Video

If replicable, how: Try to process mining materials

Platform: PC

State: ALL

IGN: Meowrisa

livid pier
#

Post on behalf of Sai.

Explanation: Have issues in new tactical drill where troop march not showing and once infected reaches 0 does not auto close. Have to click on my settlement to go to next level.

Evidence: Video

If replicable, how: Try to play new tactical drill mission

Platform: iOS Ipad Air 5

State: 1102

IGN: Sai

Game Version No # : v 1.21.40.2410

Ticket number: 1328823

forest wasp
#

Reporting on behalf of Shawn

Chaos Clash ended at reset and we have not got the rewards for the Alliance Duels Merit solo and alliance. 

Evidence: (optional but really useful)
See screenshot

If replicable, how: (optional)

Platform: (required)
All

State: (required)
1127

IGN: (required)
Bunny *

Game version no# (can be found in the lower left of load up screen - required)
Latest Version

Ticket submitted in game: (required)
1329196 ```
pure moat
#

Explanation:
I completed the gameplay of Survival Royal, I was ranked 1 and I won a special diamond case , I never received any reward, not even in my inventory or in the mail, please help me

Evidence:
Screenshots included

Platform:
Android , Google Pixel 7

State:
363

IGN:
RAGNARÖK.

Game version no#
1.21.40.3512

Ticket submitted in game:
34219127

foggy tinsel
#

Explanation: From the new store, i purchased material collection 2nd option for 499 diamonds. Because of 2500 bio pop up, i was supposed to get some Emma ELi fragment. While I was clicking on the top up reward game was reset in my phone as always happening several times during critical events. Now i don’t see any fragments in my hero list!

Evidence: Photo

If replicable, how: Reimburse my fragments

Platform: Ios, Iphone 13

IGN:Toshun

Game version: 1.21.40.2410

Ticket ID:1329191
State: 1236

sleek veldt
#

Explanation: (required)
[ICY ISOLATION Frontier Outpost

Processing Plant, Processing Workshop:

  1. On lvl 1 Processing Capacity should be 300 as per info, where actual Processing Capacity is 150
  2. Prcessing 10 Coal Ore gives 5 Coal, when it should be opposite
  3. Processing time of 150 Lime is 1 hr 15 min, 60 Coal - 2 hrs, which is ridicules ]

Evidence: (optional but really useful)
[Attached]

If replicable, how: (optional)
[Yes]

Platform: (required)
[PC

State: (required)
[704]

IGN: (required)
[Lissa-Alissa.711]

Game version no# (can be found in the lower left of load up screen - required)
[1.21.40.986

Ticket submitted in game: (required)
[1329586]

livid pier
#

Post on behalf of KoKo Z

Explanation:
No migo ( icy isolation ) building is available for me . Migo event is not showing up on event board too .

Evidence:
Screenshots attached

Platform:
Android

State:
363

IGN:
KoKo Z

Game version no#
1.21.40.3512

Ticket submitted in game:
1329602

livid pier
#

Post on behalf of shhhadow / Goodbye908

Explanation: (required)
Unable to place buildings in settlement. Tried troubleshooting, issue still persist after multiple restarts.

Evidence: (optional but really useful)
Video Included

If replicable, how: (optional)
[type here]

Platform: (required)
Android

State: (required)
908

IGN: (required)
Goodbye908

Game version no# (can be found in the lower left of load up screen - required)
v 1.21.40.3512

Ticket submitted in game: (required)
1329860

naive shore
#

Explanation: (required)
Display rewards issue in Heroic development event. Christopher capsules are displayed 3 times for each task, while we should see all 3 differents heroes capsules as rewards

Evidence: (optional but really useful)
See screenshots

If replicable, how: (optional)
Check in game

Platform: (required)
Android, IOS ...

State: (required)
S23 and all states

IGN: (required)
Daddy Loco

Game version no# (can be found in the lower left of load up screen - required)
Last version

Ticket submitted in game: (required)
1330478

livid pier
#

Post on behalf of Jo373ch

Explanation: (required)
Power Play Feature // event does not give points register after activity done. i should get point at upgrade chief gear upgrade. 1 point per 1 power up. at chief upgrade event 12 - 15:59, 5 may 24, at 12:58 utc

Evidence: (optional but really useful)
Screenshots included

If replicable, how: (optional)
[type here]

Platform: (required)
Android XIAOMI 13T PRO, official PC version ON THINKPAD X1 CARBON

State: (required)
1268

IGN: (required)
Jo373ch.camp

Game version no# (can be found in the lower left of load up screen - required)
1.2.1.206

Ticket submitted in game: (required)
1329940

halcyon pagoda
#

Explanation: (required)
Four different accounts got different "New beginning" points in the new MIGO. As you can see from the screenshots, first player collected 14 055 fishes and got 136 269 "New beginning" points, second player collected 19 875 fishes and got 64 904 points, third player collected 14 595 fishes and got 143 253 points, and fourth player collected 14 055 fishes and got 14 055 points. Seems a little bit unfair

Evidence: (optional but really useful)
See screenshots

If replicable, how: (optional)
Each alliance member has his own "New beginning" points. Players from other states also have this issue

Platform: (required)
Android, IOS

State: (required)
429

IGN: (required)
Alesha
PINK PANTH
Anya
AnnaBanana

Game version no# (can be found in the lower left of load up screen - required)
v 1.21.40.2410

Ticket submitted in game: (required)
1330457

still iris
#

Posting for Laaban86

Explanation: On Tempest Arms: Reforge initiative they won't count tasks until you have first time opened them in Event center. Tasks such as heal/train troops, alliance donations etc.
This has been happening with other events as well.

Evidence: none

If replicable, how: After reset, if you claim troops/donate etc before opening event page, its not counted for tasks for event.

Platform: Android
State: 971

IGN: Lalli

Game version no# latest

Ticket submitted in game: 1329426

vague vapor
#

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫: Ashe
𝐄𝐱𝐩𝐥𝐚𝐧𝐚𝐭𝐢𝐨𝐧: Alliance duel rewards not send by system after event ended player did not receive solo as well as alliance rewards.(state rewards and glory rewards send by system)
𝐄𝐯𝐢𝐝𝐞𝐧𝐜𝐞: screenshots attached

𝐈𝐟 𝐫𝐞𝐩𝐥𝐢𝐜𝐚𝐛𝐥𝐞, 𝐡𝐨𝐰: faced by all alliance players all troubleshooting steps tried
𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦: android
𝐒𝐭𝐚𝐭𝐞: 1123
𝐈𝐆𝐍: Ashe
𝐆𝐚𝐦𝐞 𝐯𝐞𝐫𝐬𝐢𝐨𝐧: latest

𝐓𝐢𝐜𝐤𝐞𝐭 𝐈𝐃: 1330169

snow folio
#

Explanation: (required)
issues with royale rewards. They're not showing up in mail or in my backpack. I played 3 or 4 games in a row before finding the bug

Evidence: (optional but really useful)

If replicable, how: (optional)

Platform: (required)
Ios

State: (required)
464

IGN: (required)
Kashapp

Game version no# : latest

Ticket submitted in game: (required)
1330537

livid pier
#

Post on behalf of blueyedangel / Angel 80

Explanation: (required)

Player having problems with the game on iOs. The game would constantly force upgrade and download the whole game again. Once done, it would not keep a stable connection and keep freezes and crashing and forces to download additional resources. Troubleshooting steps have been tried, but the problem persists. Did not have issues with any other app.

Evidence: (optional but really useful)
Screenshot included

If replicable, how: (optional)

Platform: (required)
IOS

State: (required)
1024

IGN: (required)
Angel 80

Game version no# (can be found in the lower left of load up screen - required)
1.21.40.2410

Ticket submitted in game: (required)
1328393, 1328387, 1322048, 1322020, 1322011, 1302268

3🔼

devout sequoia
#

Explanation: (required)
Issue on making progress on Migo points which got reset and unable to earn glory points( Important no clear explanation of gameplay - very bad user experience)

Evidence: (optional but really useful)
See screenshots

If replicable, how: (optional)
Yes attached evidence of seasonal badge task

Platform: (required)
Android, IOS ...

State: (required)
1104

IGN: (required)
B'arth(123278697)

Game version no#
V 1.21.40.3512

Ticket submitted in game: (required)
1331056

devout sequoia
#

Explanation: (required)
Issue on earning the coal from processing plant is reduced to 20% even I have 100% processing rate.

Evidence: (optional but really useful)
See screenshots

If replicable, how: (optional)
Yes attached evidence of processing plant

Platform: (required)
Android, IOS ...

State: (required)
1104

IGN: (required)
B'arth(123278697)

Game version no#
V 1.21.40.3512

Ticket submitted in game: (required)
1331080

livid pier
#

Explanation: (required)
Migo points got reset

Evidence: (optional but really useful)
See screenshots

If replicable, how: (optional)
Yes attached evidence of seasonal badge task

Platform: (required)
IOS

State: (required)
819

IGN: (required)
BUG LIFE

Game version no#
V 1.21.40

Ticket submitted in game: (required)
88353470

solar idol
#

Explanation: (required)
I purchased the "pre-order" hero frags for G18, I guess I assumed, which I should not have that I would get the hero frags no matter what. Checked after the event was over and I did not get those fragments. I got the completion potions so I'm assuming this will get denied as the purchase went through... but I did not get the final purchase items, the hero fragments

Evidence: (optional but really useful)
Not sure how to show not getting something.

If replicable, how: (optional)
I did complete tasks during the event but they did not auto-complete nor auto-distribute the rewards like most events do.

Platform: (required)
Android

State: (required)
State 768

IGN: (required)
☆ Rain ☆

Game version no# (can be found in the lower left of load up screen - required)
Current version 1.21.40.986 not sure what the version was during the purchase

Ticket submitted in game: (required)
1331982

craggy briar
#

Bug: Behemoth Rally exception error 24300090
Explanation:
On the March Formation screen, the 2nd slot behemoth is missing. When attempting to do pvp, a pop up saying “exception error 24300090”. Players been unable to send march for 3 weeks now.

IGN: Dagahra Mothra 2
State: 1291
Ticket #: 1331540, 1321763, 1324521
Platform: Android
Game Version: Latest
Evidence:

dim cosmos
#

Bug: Looosing Lucky- Gotcha Coins
Explanation:
All my Lucky -Gotcha Coins are gone.. even the new ones i won and get per Message
I had over 150 pieces

State: 1058
Ticket #: 1332560
Platform: PC/Android
Game Version: Latest

exotic meadow
#
game screen getting disturbed every time i enter the game with black and white thick lines, And it happens for 2-3 seconds everytime, I have already rebooted / restarted my mobile phone

Evidence: (optional but really useful)
Screenshot 

If replicable, how: (optional)
Please fix the bug

Platform: (required)
Android, One Plus Nord 5G

State: (required)
88

IGN: (required)
Mr. Secret

Game version no# (can be found in the lower left of load up screen - required)
Latest

Ticket submitted in game: (required)
1332430
verbal forge
#

Explanation: (required)
Everytime I go into Joint Exercise Tactical Drill and attack the monster you see no attacks, samething with attacks against my settlement. I have rebooted, repaired the game and made use that all updates that I am aware of have been made.

Evidence: (optional but really useful)
see attached pictures

If replicable, how: (optional)
everytime I go into that portion of the game

Platform: (required)
Windows--PC

State: (required)
1093

IGN: (required)
Diablo 598

Game version no# (can be found in the lower left of load up screen - required)
1.21.40.986

Ticket submitted in game: (required)
1332796

silk gorge
#

Explanation: (required)
Who already completed Leonardo history can't move forward at Ninja Adventures.

Evidence: (optional but really useful)
see attached screenshots

If replicable, how: (optional)

Platform: (required)
Windows-PC / iOS

State: (required)
795

IGN: (required)
Fᴀʟᴄᴀᴏ (私)

Game version no# (can be found in the lower left of load up screen - required)
latest

Ticket submitted in game: (required)
didn't opened yet. Need directions for it

polar nacelle
#
Icons not showing up and material collection not working 

Evidence: (optional but really useful)
Pictures 

Platform: (required)
IOS

State: (required)
698

IGN: (required)
Angel and Spongy 

Game version no# 
1.21.30.2384

Ticket submitted in game: (required)
72765220
livid pier
#

Post on behalf of Anhdeptrai

Explanation: (required)

During the Behemoth Refinement Event, player invested 300 MKII frags to upgrade their Behemoth MKII, only to find out that their effort didn't contribute towards the event progress.

Evidence: (optional but really useful)
Screenshot included

If replicable, how: (optional)

Platform: (required)
IOS - iPhone

State: (required)
1137

IGN: (required)
Anhdeptrai

Game version no#
1.21.40.2410

Ticket submitted in game: (required)
1333250

odd flare
#

Posted on behalf of MacNichols

Explanation:
Leonardo and Raphael hero missions only appeared in the game this evening, but it says I 'completed' the hero missions when I did not. I only located them when the heroes became available in game. They are level 2, progression 17%. I cannot upgrade them because I am missing the fragments from the hero missions.

Evidence:
Screenshot included

If replicable, how: (optional)

Platform:
iPad iOS

State:
343

IGN:
MacNichols

Game version no# (can be found in the lower left of load up screen - required)
1.21.40.2410

Ticket submitted in game: (required)
Ticket cannot be submitted in game due to Mac OS issue. Player will e-mail customer service

cedar rose
#

Explanation:
In the Wheel of Fortune event, I won a box of ninja turtles cards. But she did not receive an award

Evidence:

Screenshot

Platform:
Android

State:
1047

IGN:
Lisica

Game version no#:
v1.21.40.3512

Ticket:
1334250

snow folio
#

Explanation: (required)
the new building that comes with the MIGO season is missing.

Evidence: (optional but really useful)
[Attached]

If replicable, how: (optional)
Every time player opens the build menu and the military tab
Platform: (required)

PC/Steam app

State: (required)
338

IGN: (required)
Cenabean

Discord Name: Cenabean

Game version no# (can be found in the lower left of load up screen - required)
V 1.21.40.986

Ticket submitted in game: (required)
00000000

south sable
#

     Evidence: Screenshot

     Platform: IOS

     State: All

     IGN: -Bite me

     Game version #: 1.21.45

     Tickets sent in game: .1333732 ```
snow folio
#

Explanation: (required)
Unable to access the help and support section to interact with customer support

Evidence: (optional but really useful)
[Attached]

If replicable, how: (optional)
When player tries to file a ticket, he gets an error message.

Platform: (required)
PC/Steam app

State: (required)
338

IGN: (required)
Cenabean

Discord Name: Cenabean

Game version no# (can be found in the lower left of load up screen - required)
V 1.21.40.986

Ticket submitted in game: (required)
00000000

#

Explanation: (required)
unable to do a bug report via the web link provided for PC users

Evidence: (optional but really useful)
[Attached]

If replicable, how: (optional)

Platform: (required)
PC/Steam app

State: (required)
338

IGN: (required)
Cenabean

Discord Name: Cenabean

Game version no# (can be found in the lower left of load up screen - required)
V 1.21.40.986

Ticket submitted in game: (required)
00000000

merry sand
#

Hello Johny! Duck_Wave
Can you check your dms or request of dms please?BlushFrog

lime kindle
#

Please be advised that in order for us to process your ticket efficiently, we require all pertinent information to be provided in the bug reporting format. It's important to note that certain issues are addressed promptly for members who have submitted tickets through customer service. As evidenced by the information shared in the announcement category, compensation is occasionally exclusively allocated to members who have lodged tickets. By refraining from opening tickets, there's a risk of unresolved bugs and potential loss of compensation opportunities.

limber igloo
#

Explanation: (required)
Another day another bug. Battle Royale stuck on searching screen. Then says finish game while not in game.

Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)
Press find match, stuck on loading, rinse, repeat.

Platform: (required)
Win 11, official PC Client
State: (required)
755

IGN: (required)
Keb

Game version no# (can be found in the lower left of load up screen - required)
1.21.40.986

Ticket submitted in game: (required)
1336012

thin locust
#

Explanation: (required)
Game performance issues since our state groups had state merger and state transfer (state merger April29, State Transfer April 30 - 4May). We transferred from one state to another and performance issues started to appear. Game screen flashes then crashes the game, Game freezes in various screens, game crashes every few minutes regardless of the action performed in the game, game would not start for a period of time. This was reported by many people that transferred. Game repair worked for a few people, for others it did nothing. Reinstalled the game, reset the phone, nothing worked. It is not device related as we all have different phones (and software versions)

Evidence: (optional but really useful)

If replicable, how: (optional)
enter the game, click around, send messages, play trap, behemoth trials, everything.

Platform: (required)
Android

State: (required)
1153

IGN: (required)
MrsAxona

Game version no# (can be found in the lower left of load up screen - required)
1.21.40.986

Ticket submitted in game: (required)
1336032

storm basin
#

Explanation: (required)
Nexus events is gone from events
Can't enter or can't leave.

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
Fix it before 18.00 UTC

Platform: (required)
All, I play android and PC

State:
Every state I know of

IGN: (required)
◥◣Sash◢◤

Game version no# (can be found in the lower left of load up screen - required)
V 21.40.3512

Ticket submitted in game: (required)
1336197 and 1336274

amber karma
#

Posted for Little_Devil-MOD

Explanation: In the performance review event there are 2 tasks player can't complete

  • participate in the joint exercises - solo assault event 2 times
  • clear level 10 in the joint exercises - solo assault event.
    Level 10 was cleared weeks ago and the participation task she can't do because she's at the wall and the raid function doesn't work on both tasks

Evidence: See screenshots

If replicable, how:

Platform: PC

State: 1262

IGN: Little_Devil-MOD

Gameversion:v1.21.40.986

Ticket submitted in game: 1336256

amber karma
#

Posted for Triggèr

Explanation: During last MIGO (Fungal Insurgence) season's operation Resurgence event Player had an option to redeem 300 completion potions (ADV). These potions are actually for gen 13 and later but the Players state is at gen 7 since this week, so he has no use for these potions and would like them exchanged for completion potions for gen 7 - gen 12

Evidence: See screenshots

If replicable, how:

Platform: Android

State: 1136

IGN: ꧁༺Trigger ༻꧂

Gameversion: v 1.21.40.3512

Ticket submitted in game: 1334543

tidal vector
#

Explanation: In Hangar, Joint Exercises. We have had this event before and I almost finished it. Then the event stopped. Today just after reset the event was back, starting over at level 1. However, you can't get past level 30 and if you click "challenge" you will get a message saying Data Verification Failed". But you can click quick challenge and receive upgrading materials. You can keep doing this and keep receiving materials.
Edit: it is not possible anymore to get free material but you still get the Data Verification Failed message at level 31.

Evidence: See screenshots

If replicable, how: Just click the button quick challenge.

Platform: PC

State: 1251

IGN: Dori

Gameversion: latest updated version

Ticket submitted in game: 1336723

boreal warren
#

Explanation:
Player lost more than 5M troops out of nowhere, didnt got attacked or anything like that. Logged in to the game to more than 5M troops gone.

If replicable, how:
Fix this issue and return all troops to player.

Platform:
IOS

State:
133

IGN:
❤️Mecha Corta❤️

Game version no#
v 1.21.40.2410

Ticket submitted in game:

  • 1333889
  • 1317822
livid pier
#

Post of behalf of DerKleene

Explanation: (required)
Mail / Report folder empty

My entire report is empty at once in the mail folder. Everything I have collected there.
I had over 100 mails in there, which still contained RSS etc.
I have not collected and deleted these either.
I have already restarted it.

Evidence: See screenshots

Platform: (required)
official PC version

State: (required)
1023

IGN: (required)
ミDerKleene 彡ᴀʟғ

Game version no# (can be found in the lower left of load up screen - required)
v1.21.40.986

Ticket submitted in game: (required)
1337843

craggy briar
#

Bug:
Game keeps lagging & crashing several times every 5-10 minutes repeatedly. Some players have this bug more than a week, some since yesterday.

Reasons:

  • trucks; intel, fiends, dreadbeasts; clicking on alliance donations; clicking on own profile; click crack and jack event; digging; want to enter frontier outpost; troop drill; try join rally at trap; without touching screen at all; while typing a message; trying to get the combat behemoths in behemoth institute; old graphic mode crashes too; tried start a troop training of T12 troops; tried to join a frenzy officer

IGN: Jasmin
State: 975
Platform: iOS
Ticket: 1337805
Game version: 1.21.40

🔼 9 🔽 0

lime kindle
#

Bug: Behemoth Intel Bugged
Killed all behemoth troops but still lost

Platform is iOS
State: 1271
IGN: ༒ReclusesBiite༒
Ticket: 1338138
Game version : latest

livid pier
#

Hi, please keep this channel for bug reporting only. To make comments or discussion about the bug, please use #🐞︱bugs-discussion . If you are facing the same issue, please upvote on the reported bug. To raise new bug report, please see #🐞︱bugs-how-to-report and post here with proper format. Thank you

fierce star
#

Explanation: Ghost’s tanks are missing a texture map or has a display issue. They appear black instead of having the normal banded colors.

Platform: iOS/iPad 5th Generation (also iPhone 13)

State: 891 (should be all states/players)
IGN: Future Tomorrow

Game version: 1.21.40
Ticket submitted in game: 1338479

Evidence: See SS

dusty mulch
#

Explanation: Can't upgrade T11 to T12 anymore. When I started my game today and tried to continue upgrading my T11 infantry to T12 the upgrade icon was not there anymore. Yesterday I could normally upgrade my T11 and the icon was there. The upgrade icon at lower troop levels (for example T8) is still there.

Evidence: see screenshots

Platform: Android, Samsung Galaxy S21 FE

State: 248

IGN: Bleipumper

Game Version: 1.21.40.3512

Ticket: 1338544

open yoke
#

Posting for b4sty3

[In shockshell event, shuriken doesn't work when used with Leonardo, no damage, no shuriken flying around, nothing, but they work fine with the other turtles. Only on my mini that doesn't work. Take all troubleshooting steps, and try with the old graphic version, but nothing seems to work to resolve the issue.]

Evidence: (optional but really useful)
[See screenshot below]

If replicable, how: (optional)
[type here]

Platform: (required)
[ Bluestacks and Android (samsung galaxy S23) ]

State: (required)
[865]

IGN: (required)
[h4sY] 

Game version no# (can be found in the lower left of load up screen - required)
[Latest ]

Ticket submitted in game: (required)
[1338558]```
livid pier
#

Post on behalf of Maye

Explanation: (required)

I had 13 red gems from the last operation festival event, those gems were supposed to be recycled in exchange for pearls but that didn't happen and the gems stayed in my backpack. Now that the operation festival event started again the gems disappeared from my backpack and you didn't give me anything in return!!!!!!

Evidence: (optional but really useful)

If replicable, how: (optional)

Platform: (required)
Android

State: (required)
1057

IGN: (required)
Sleepy Moye

Game version no#
1.21.40.3512

Ticket submitted in game: (required)
1339325

🔼7 🔽1

ember marten
#

Explanation: Completion capsules used on new hero gen are not being counted in survival of the fittest. I tested on Tina (new gen) and got no points, then tested on Grimm and got points for it.

Platform: iOS, iPhone 13

State: 1078

IGN: Ɓʅลɀల

Game version no# 1.21.40

Ticket submitted in game: 1339564

livid pier
#

Post on behalf of Grandma Cherub s402
Explanation: (required)

In the Operation Resurgence feature, contributing items did not yield points during the Operation Festival event.

Evidence: (optional but really useful)
Screenshots included

If replicable, how: (optional)
[type here]

Platform: (required)
iOS

State: (required)
402

IGN: (required)
Grandma Cherub

Game version no# (can be found in the lower left of load up screen - required)
1.21.40.2410

Ticket submitted in game: (required)
1339378

stable quail
#

Shuriken build with Leonardo in the Shock Shell (SS) event.

  • Every time when I enter in the SS event with Leonardo and make the shuriken build, at the moment when it pops up the "explosive" upgrade of the shuriken (I believe it is this) and i take that upgrade, the game starts to lag badly. Toward the end it lags so badly that I just need to stand still knowing the fully upgraded shurikens will kill everyone. I have not tested this build with other heroes (Miki, Doni, Ralph).

Update: I have not took the explosive upgrade of shuriken and game didn't started to lag that badly, untill the exploding monsters have appeared then game had huge lag spikes again.
Update 2: I have tried to not take even the area upgrade of shuriken, and the game has stop lagging.

Temporary fix: Avoid taking AREA and EXPLOSIVE upgrades of shuriken and you will not have lag in the SS game.

Played from the windows version and also tested with emulators (Mumu player and Bluestacks).

State 1000

No ticket (there is no longer support as once was in game)

Latest game update: 1.21.40.3512 (emulator) and 1.21.40.986 (PC version)

floral shuttle
#

My account cannot attack solo using Bahemoth, every time I want to attack there will be a notification like the screenshot I showed, this is not at all comfortable not being able to attack solo

Platform: Android Redmi Note 12 Pro 5G

State: 168

IGN:ONE

Game version no#
1.21.40

Ticket submitted in game: 1335961

amber karma
#

Posted for pascal_wolf

Explanation: Player got performance review event this week but it's not working at all

  • Participate in joint exercises for 2 days (player is stuck at 1/2 because he's at the wall already and raid function doesn't work
  • clear level 10 in solo assault event ( player is still at 0/10, as he did level 10 weeks ago and can't replay the level)
  • Participate in Coordinated Operation (that event is still under development) but other states in his MIGO have this event even though they are in a younger state

Evidence: See screenshots

If replicable, how:

Platform: PC

State: 1262

IGN: Pascal↔Wolf↔MOD

Gameversion: latest

Ticket submitted in game: 1340707

visual chasm
#

Explanation: (required)
There is a bug causing people not having heroes in KotH. Im not first one I know this happened to.

Platform: (required)
Android One+ Nord 3

State: (required)
459

Game version no# (can be found in the lower left of load up screen - required)
1.21.40.3512

Ticket submitted in game: (required)
131488

olive goblet
#

Explanation
Not allowing me to use migo skips tokens to claim feeding frenzy rewards, even tho it says near enough 3 hours left of the event. it just keep saying "Cannot complete this task now"

Platform:
PC Client

State:
998

**IGN: **
Sir Lynet

Game version no#
1.21.40.986

Ticket submitted in game:
1341699

olive mesa
#

Posted for Sokol

The gift icon in Power Play event is sliding off and, as a result, it is unclickable. 

Evidence: 
[attached SS]

If replicable, how: (optional)
[type here]

Platform: 
IPadOS 17.4.1

State: 
570

IGN: 
Sokol

Game version no# 
1.21.40

Ticket submitted in game: 
1342599```
sudden zodiac
#

Explanation
Unable to attack/clear 4th village's blue plague zone during 14:00 UTC Nexus Struggle. Other alliance in our match time were able to clear all 4 villages but us. This was an issue during the initial launch of Nexus Struggle last Thursday.
Village surrounded by mountains was not visible as well. We had to spam click to clear blue zone and besiege the village.

Evidence
Screenshot + video

Platform:
IOS

State:
1065

**IGN: **
Snow❄

Game version no#
1.21.40.2410

Ticket submitted in game:
1342641

forest wasp
#

Report on behalf of Uncle Matty

When trying to upgrade Behemoth companion it gives an error which seemingly shows it it using the fuel gained from intel only and not the one recycled from bio batteries 

Evidence: (optional but really useful)
See screenshot

If replicable, how: (optional)
Try to upgrade the skills of Behemoth companion

Platform: (required)
iOS 

State: (required)
785

IGN: (required)
Mr Messy Matt

Game version no# (can be found in the lower left of load up screen - required)
Latest Version

Ticket submitted in game: (required)
1342979 ```
mortal jewel
#

Posted on KiKi behalf

Explanation
In our 14:00 UTC Nexus Struggle, we were unable to clear the blue plague zones in the 3rd and 4th villages. While all other alliances in our match time bracket succeeded in clearing all four villages, This was an issue during the initial launch of Nexus Struggle last Thursday

Evidence
See Screenshot

Platform:
Android

State:
1078

**IGN: **
KIKI

Game version no#
1.21.40.2410

Ticket submitted in game:
1342586

scenic bridge
#

Explanation
Played first day of Nexus today at 1400 UTC. We took level 2 city then 3 of 4 villages, but we could not attack the infected around the 4th village. See the screenshots. You can see the arch going to where the infected should be but it isn't there. Some others had the same issue while other alliances did not. Those that did not have the issues made much higher points. No one in our alliance could take the 4th village

Evidence
See Screenshot

Platform:
iOS

State:
1089

**IGN: **

☆Karabellum☆

Game version no#
1.21.40

Ticket submitted in game:

1343174

fickle prairie
#

Posted for KG

[The game does not launch]

Evidence: (optional but really useful)
[video attached ]

If replicable, how: (optional)
[-]

Platform: (required)
[Official PC version]

State: (required)
[1298]

IGN: (required)
KG!

Game version no# (can be found in the lower left of load up screen - required)
[1.2.1.206]

Ticket submitted in game: (required)
[1343314]```
foggy tinsel
#

Explanation: Cant enter to Turtles missions,game non stop loading

Evidence: 1x Screenshot

Platform: PC - Official App

State: 1293

IGN: DGAF

Game version no: 1.2.1.206

Ticket submitted in game: 1343659

granite hill
#

Posted for giorgos

When upgrading t11 it get stuck , it says that the upgrade to t11 is not done , made me lose all the plasma for it.

Evidence: (optional but really useful)
[-]

If replicable, how: (optional)
[-]

Platform: (required)
iOS 17.4.1

State: (required)
1073

IGN: (required)
big united guns

Game version no# (can be found in the lower left of load up screen - required)
1.21.40

Ticket submitted in game: (required)
1342757```
midnight rock
#

Explanation: (required)
Game bugs, constant screen refreshes, taken out of side events and put back to settlement, Azurtane Heist Gas Fields showing with enermy in when your gathering them, infected and players disappearing etc

Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)
[type here]

Platform: PC official app

State: 845

IGN: (required)
Linzi

Game version no# (can be found in the lower left of load up screen - required)
1.21.40.986

Ticket submitted in game: (required)
1343987

desert stag
#

Explanation: No possibility to share positions. You can only place: sun, attack, moon, star ...

Evidence: screenshots

If replicable, how: yes, every time you are in NEXUS and try to do it.

Platform: all (every player has this problem from different platforms)

State: 1064 certain, others I don't know.

IGN: Karma कर्म

Game version: latest

Ticket submitted in game:1344380

tidal shadow
#

Posting for Nikola

Observations on the last migration into a new state player started experiencing problem with construction and has not been able to build any building since then player was in contact with CS and they were able to put the MIGO building but still unable to build anything yet. Player already tried to repair it and uninstall and reinstall the game and already deleted cache.

Evidence screenshots and a video

Platform- Android

State: 86

IGN- Ana

Game version: latest

Ticket submitted in game: 1334798

last lintel
#

Explanation: (required)
Event: Operative festival 
When you try to check out the leaderboard, an error occurs and you cannot access it. The event is ending soon.

Evidence: (optional but really useful)
Screenshots; testimony of multiple players

If replicable, how: (optional)
Open the event (Operative Festival) and click on the leaderboard.

Platform: (required)
PC

State: (required)
630

IGN: (required)
 x¢คli๖rē 

Game version no# (can be found in the lower left of load up screen - required)
1.21.40.986

Ticket submitted in game: (required)
 1344655 ```
craggy briar
#

BUG: Unable to access the Colosseum
Explanation:
When player attempts to access the Colosseum, A message to update the game pops up. The game version is latest and nothing to update. This was reported last week but issue still persists.

IGN: ImmortalAVATAR & AVATAR
State: 954
Ticket: 1343523
Platform: Asus ROG Phone 5

sterile moon
#

Evidence: screenshots

If replicable, how: provide correct bundle for purchase 

Platform: Android

State: 1311

IGN: K-Min

Game version no#: latest version 

Ticket submitted in game: 1344735```
left sentinel
#

Explanation:
Multiple people in state still can't send behemoth in a rally. Whenever a pvp march is sent (anywhere but Azuretane Heist), it comes up with the error code Exception_24300090 until my behemoth is taken off. I have never been able to send my behemoth on a march, but rallies work if I don’t send it.

Evidence:
screenshot of error code

If replicable, how:
sending a march with behemoth

Platform: Android

State: 1291
IGN: Dagahra Mothra 2

Game version: Latest

Ticket submitted in game: 1344722 (and before also 1331540, 1321763, 1324521)

craggy briar
#

Explanation:
Game keeps kicking player out after the maintenance. Tried troubleshooting but didn’t work.

IGN: ♡︎LᴀSᴀRᴀH♡︎
State: 475
Ticket #: 1345308
Platform: iOS
Game Version: Latest

amber karma
#

Posted for zurvivor.

Explanation: Since the new update there's an issue with the footclan members (infected). There are now 2 types of infected, 1 being the normal one and one being to strong and giving out concrete and coal which is for a different MIGO as players state is on project Dominion. Project Dominion does not have Frontier Outpost event. These new "infected" are to strong for many of the players.

Evidence: See screenshots

If replicable, how:

Platform: Android

State: 1262

IGN: ~Hector■Barbosa~

Gameversion: V.21.50.3559

Ticket submitted in game: 1345378

bronze moat
#

Explanation: (required)
When trying to hit infected, the game will not let you send out more than one march due to it thinking you have no available marches. It will only work if you either click upgrade research lab, or restart the game.
Edit: To add, there are also no crystals given with hitting infected

Evidence: (optional but really useful)
See video

Ticket number:
1345510

Platform: (required)
iOS, 13 pro max

State: (required)
248 but all

IGN: (required)
.소금.

Game version no# (can be found in the lower left of load up screen - required)
1.21.50

balmy girder
#

Explanation: when trying to play auto mode for survival Royale. Error message pops in and game is asking for reconnection. Happening each time I try to open survival Royale mode. Seems mode is in progress however no rewards given after 10-15 minutes.

Evidence: (optional but really useful)
Screenshots

Platform: (required)
iOS,

State: (required)
975

IGN: (required)
*Nat *

Game version no# (can be found in the lower left of load up screen - required)
1.21.50.2453

Ticket no: 1345472

stark flicker
balmy girder
#

Explanation: when pressing on someone’s else settlement to help with troop training is either taking me to my own settlement or black fog shows. Unable to support teammates with troops training

Evidence: (optional but really useful)
Screenshots

Platform: (required)
iOS,

State: (required)
975

IGN: (required)
*Nat *

Game version no# (can be found in the lower left of load up screen - required)
1.21.50.2453

Ticket no: 1345557

gloomy rain
#
[all rankings wiped from state including that for annihilation event]

Evidence: (optional but really useful)
[photo attached]

If replicable, how: (optional)
[type here]

Platform: (required)
[iOS]

State: (required)
[685]

IGN:
[Fiji] 

Game version no# (can be found in the lower left of load up screen - required)
[1.21.50.2453]

Ticket submitted in game: 
[1345487]```
amber karma
#

Posted for zurvivor.

Explanation: Since the maintenance it's impossible to do the epic and advanced hero searches. It keeps giving the error "Daily search still in cooldown"

Evidence: See screenshots

If replicable, how:

Platform: Android

State: 1262

IGN: ~Hector■Barbosa~

Gameversion: V.21.50.3559

Ticket submitted in game: 1345685

honest wren
#
Can’t train troops

Evidence: (optional but really useful)
Picture of slider bar stuck at zero

If replicable, how: (optional)
[type here]

Platform: (required)
IOS

State: 
823

IGN: 
Minnie

Game version no# (can be found in the lower left of load up screen - required)
1.21.50.2453

Ticket submitted in game:
1345719
haughty tendon
#

Explanation: (required)
No infected lvl 16+ on the whole map

Evidence: (optional but really useful)
PFA

If replicable, how: (optional)
Click seacrh on the bottom search menu

Platform: (required)
Android 12

State: (required)
1195

IGN: (required)
fang

Game version no# (can be found in the lower left of load up screen - required)
v1.21.50.3559

Ticket submitted in game: (required)
1345793

river flame
#

Explanation: after updating game some marches during attacking behemoth were sending only 44k troops caused loss of points and kicking out potentially from top20.

Evidence: See screenshots

If replicable, how:

Platform: IOS

State: 343

IGN: Lina ✿

Gameversion: V.21.50.3559

Ticket submitted in game: 1345647

verbal forge
#

Explanation: (required)
When trying to collect the Alliance Crates you click on the crates or collect all they do appear to be collected. If you log out of the game and back in then they seem to be collected but you do not know if you recieve the reward or not.

Evidence: (optional but really useful)
If replicable, how: (optional)
Just try and collect your Alliance Crates, several others in my Alliance are having the same issue.
Platform: (required)
PC Version......My laptop

State: (required)
1093

IGN: (required)
[SNS]Diablo 1081

Game version no# (can be found in the lower left of load up screen - required)
1.21.50.1022

Ticket submitted in game: (required)
1345871

placid wagon
#

Explanation: He constantly throws the game to different States. The flight takeoff from 1087 down to 1. Reinstalling the game did not change the situation. the error correction didn't work. clearing the cache didn't help either.the time of the error was 15:00 UTC on May 14 (the problem appeared after Nexus)

Evidence: (optional but really useful )
Video clip with moving the range of shiats.

If replicable, how : (optional)

Platform: (required)
Android

State: (required)
1087

IGN: (required)
Demos

Game version no# 1.21.50.3559

Ticket submitted in game: (required) 1346006

thin locust
#

Explanation: (required)
Alliances territories have disappeared from the map after the server and game update. Restart does not work. Happens on all platforms/devices

Evidence: (optional but really useful)
[photo attached]

If replicable, how: (optional)
Update the game. Be in an alliance, zoom out on the world map.

Platform: (required)
ALL

State: (required)
1153

IGN:
MrsAxona

Game version no# (can be found in the lower left of load up screen - required)
[1.21.50.2453]

Ticket submitted in game:
1345948

amber karma
#

Posted for zurvivor.

Explanation: Player is unable to level up his hero's since the update even though his hero precinct is at p5

Evidence: See screenshots

If replicable, how:

Platform: Android

State: 1262

IGN: ~Hector■Barbosa~

Gameversion: V.21.50.3559

Ticket submitted in game: 1346018

winged flicker
fast nimbus
#

Explanation:
After the update we only have max level 25 infected on the map and the power levels must be incorrect cause a level 6 fiend is 322 million power yet a level 25 infected is 655 million power, this is all after the update.

Evidence: see screen shots

Platform: All

State : 1105

IGN: Tiger 13

Ticket submitted in game : 1346215.

livid pier
#

Explanation: (required)
Doomsday Express only shows Trucks from same state. Yesterday there were trucks from other state‘s members available for raid, too. Reloading didn’t help

Evidence: (optional but really useful)
See attached screenshots

If replicable, how: (optional)
Open raid list of doomsday express, click on trucks and check with alliance list that there‘s only my state. Reloading and doing the same gives same output

Platform: (required)
iOS

State: (required)
1093

IGN: (required)
BabyJazz

Game version no# (can be found in the lower left of load up screen - required)
1.21.50.2453

Ticket submitted in game: (required)
1346231

tame void
#

Explanation: After changing the union, the game throws into random states and stops at 1. There is no way to play. We've already missed a bunch of events. The time of the error was 15:00 UTC on May 14 (the problem appeared after Nexus)

Evidence: (optional but really useful )
Video clip with moving the range of shiats.

If replicable, how : (optional)

Platform: (required)
Android

State: (required)
1087

IGN: (required)
Katrin

Game version no# 1.21.50

Ticket submitted in game: (required)
1346277
1346017
1346014
1345306

livid pier
#

Posted on behalf of Cami

Explanation: (required)

After today's update on the event page of Doomsday Express there are only available trucks from own state. It's often causing that only few trucks are available for attacks that causing players to waste their daily attempts to refresh

Evidence: (optional but really useful)
See attached screenshots

Platform: (required)
Android, Xiaomi Redmi 10s

State: (required)
338

IGN: (required)
Cami

Game version no# (can be found in the lower left of load up screen - required)
1.21.50.3559

Ticket submitted in game: (required)
1346233

granite hill
#

Posted for SubZero

The new intel missions is bugged , it send me to a location where there is no player to "help".


Evidence: (optional but really useful)
Screenshot 

If replicable, how: (optional)
[-]

Platform: (required)
PC

State: (required)
1179

IGN: (required)
ice ice baby

Game version no# (can be found in the lower left of load up screen - required)
Latest version 


Ticket submitted in game: (required)
1346414```
fleet yoke
#

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫: reclusesbiite
𝐄𝐱𝐩𝐥𝐚𝐧𝐚𝐭𝐢𝐨𝐧:
Since update some states experiencing undefinable zombies

𝐄𝐯𝐢𝐝𝐞𝐧𝐜𝐞:
See screenshot

𝐈𝐟 𝐫𝐞𝐩𝐥𝐢𝐜𝐚𝐛𝐥𝐞, 𝐡𝐨𝐰:

𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦:
iOS

𝐒𝐭𝐚𝐭𝐞: 67,68,69,70

𝐈𝐆𝐍:

༒ReclusesBiite༒

𝐆𝐚𝐦𝐞 𝐯𝐞𝐫𝐬𝐢𝐨𝐧:
Latest

𝐓𝐢𝐜𝐤𝐞𝐭 𝐈𝐃:
1346500

wide egret
#
Game lags like trash bag,after every click that I do in game pop up loading icon


Evidence: (optional but really useful)
Screenshot 

If replicable, how: (optional)
[-]

Platform: (required)
Android ROG Phone 5

State: (required)
954

IGN: (required)
AVATAR

Game version no# (can be found in the lower left of load up screen - required)
Latest version  1.21.40


Ticket submitted in game: (required)
1346637```
vague vapor
#

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫: S838. Ghost
𝐄𝐱𝐩𝐥𝐚𝐧𝐚𝐭𝐢𝐨𝐧: Player says the state intel mission are glitchy and they are missing since the “assist intel” feature is launched in game which takes player to settlement instead of taking them to intel mission on radar map
𝐄𝐯𝐢𝐝𝐞𝐧𝐜𝐞: screenshot attached

𝐈𝐟 𝐫𝐞𝐩𝐥𝐢𝐜𝐚𝐛𝐥𝐞, 𝐡𝐨𝐰: all troubleshooting steps tried issue faced by several player across the state What actually happening is there is a limited number of intel the radar can show and if because of the introduction of assist intel feature regular intel mission are not seen as assist intel feature also is glitchy it takes player to the settlement of players rather than showing actual mission
𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦: android & pc
𝐒𝐭𝐚𝐭𝐞: 910
𝐈𝐆𝐍: Bday
𝐆𝐚𝐦𝐞 𝐯𝐞𝐫𝐬𝐢𝐨𝐧: latest

𝐓𝐢𝐜𝐤𝐞𝐭 𝐈𝐃:1346650

foggy tinsel
#

Explanation: Cant enter,game still loading

Evidence: 1x Screenshot

Platform: IOS Iphone 13

State: 725

IGN: ▓▒­░⡷⠂MIҜΞ⠐⢾░▒▓

Game version no: 1.21.50.2453

Ticket submitted in game: 1324930

low garden
#

Unbeatable Infected Added

Explanation: Infected now (post v1.21.50) are Unbeatable

  • Highest Level Infected now showing are 25 and these have a Battle Power of 655M+
  • No one on our State 1259 (that I can find) can defeat these.
  • Highest TOTAL BP (not March BP) I can find is less than this.
  • I assume it’s a bug as there’s no mention of ‘Unbeatable Infected Introduced’ in the v1.21.50 Patch Notes.

Related:

  • Ticket 1346215 discusses a similar but not the same issue.
  • That ticket refers to Infected at 655M BP, but also Fiends that have BP of 322M (and the reported bug is the apparent disparity).
  • Fiends in our state remain as they were (L5 BP of ~30M) and are quite beatable (by most).

Evidence: Self explanatory
Platform: All
State : 1259
IGN: Spinner's Troop
Ticket submitted in game : 1346215

🚩 Can now report this bug has been fixed. 🚩

brave shard
#

Explanation:
These level Foot Clan soldiers are not the usual BP reccomended. Been like this for a number of hours. Unable to complete usual tasks.

Evidence:
Yes, Got screenshots

If replicable, how: (optional)

Platform: (Outbreak)
Emulator - LD player

State:
[1113]

IGN:
111715997

Game version no#
[1.21.50.3559]

Ticket submitted in game: (required)
[1347011]

livid pier
#

Post on behalf of Alanna

Explanation: The headquarters of my alliance members were very zoomed out when I went to do timer helps and i couldn't zoom in. After going back into my own settlement, it was zooming in and out repeatedly and flickering very quickly (the video didn't pick up the flicker as much as it was doing). Going out into the wilderness and re-entering the settlement did not fix. I ended up having to restart.

Evidence: Video

Platform: PC

State: 584

IGN: Alanna

Game version no#: 1.21.50.1022

Ticket submitted in game: 1347159

stable quail
#

xplanation: The monsters (level 700) in Hero Challange get stuck and our skills at each second wave don't come. I managed to pull it off the first stage with 1 skill (see picture) but at the second stage i couldn't even face the spawn monsters.

Evidence: (optional but really useful)
see picture

If replicable, how: every time when we enter hero challange same thing happens

Platform: (required)
PC version and emulator (mumu and bluestack, both same results)

State: (required)
1000

IGN: (required)
No Man's Sky

Game version no# 1.21.50.3559 (emulator version) and 1.21.50.1022 (PC version)

Ticket submitted in game: (required) 1347413

vocal venture
#

Explanation:
Every single time i get a travis book in my mail the tutorial pops up for it what freezes my game. (Even after launching a rally on it)

Evidence:
Screenshot below

Platform: (required)
Android, PC

State: (required)
1300

IGN: (required)
Amaryl

Game version no# (can be found in the lower left of load up screen - required)
1.21.50.1022

Ticket submitted in game: (required)
1347561

misty latch
#

Explanation: After changing the union, the game throws into random states and stops at 1. There is no way to play. We've already missed a bunch of events. The time of the error was 15:00 UTC on May 14 (the problem appeared after Nexus)
It's been the third day now that I can't do anything. Reinstalling the game, fixing errors, perfect internet - nothing helps. I'm tied to the nexus and there's a bug in it. Please solve the problem.

Evidence: (optional but really useful )
Video clip with moving the range of shiats.

If replicable, how : (optional)

Platform: (required)
PC/ Iphone

State: (required)
1087

IGN: (required)
Dolmena

Game version no# 1.21.50.1022 #1.21.50.2453

Ticket submitted in game: (required)
1347636

granite hill
#

My island is inaccessible it won't let me do anything and the game freezes it and the screen glitches repeatedly

Evidence: (optional but really useful)

I took a video will post at the bottom

If replicable, how: (optional)

Platform: (required)
Android

State: (required)
1309

IGN: (required)
The Grim Silver

Game version no# ( required)

 Survival Rush Zombie Outbreak v1.21.50.3559```
fringe lintel
#

Explanation: (required)
Infected above level 15 missing in State 477
other states are missing higher level infected, too, but levels seem to vary by state and not all states have this problem

Evidence: (optional but really useful)
Other bug reports above...

If replicable, how: (optional)

Platform: (required)
Android - Huawei Nova T5 and Google Pixel 7

State: (required)
477 - but seriously, it's many states
Please upvote #🐞︱bug-reporting message

IGN: (required)
QUEENI3

Game version no# (can be found in the lower left of load up screen - required)
1.21.50.3559

Ticket submitted in game: (required)
1347940

grave wadi
#

Explanation:
Cant do Supply Heist at all because we have infected from wrong state. Also missing Slice station progress because of it.

Evidence:
Screenshot below

Platform: (required)
PC, Android

State: (required)
1246

IGN: (required)
electri

Game version no# (can be found in the lower left of load up screen - required)
1.21.50.1022

Ticket submitted in game: (required)
1347981

safe hamlet
#
We cant heal troops on Nexus

Evidence: (optional but really useful)
Screenshot 

If replicable, how: (optional)
[type here]

Platform: Android 

State: (required)
1058

IGN: 
Alatus

Game version no# 
Last one

Ticket submitted in game: (required)
1347921
tidal knoll
#

After 10min into nexus struggle fight at 16 utc we and everyone player got fully stuck, we can't call back troops, we can't attack, we can't relocate, nothing! 

Evidence: (optional but really useful)
yeah..

If replicable, how: (optional)
PTR TEST PLS 

Platform: (required)
All

State: (required)
1114

IGN: (required)
Miscy

Game version no# 
v 1.21.50.1022

Ticket submitted in game: 
1348867```
jaunty quarry
#

Explanation: All players stuck in Nexus event

Evidence: (optional but really useful)

If replicable, how: (optional)
[type here]

Platform: PC, Windows 10

State: (required)
1114

IGN: KRÜMELMONSTER

Game version:
Lastest

Ticket submitted in game: (required)
1348118

drowsy wharf
#

Submitted for Whales Explanation: Marches freezing at 00:00

Evidence: (optional but really useful)
SS below
If replicable, how: (optional)
no. Unable to get marches back. Restating and relocating does not work

Platform: (required)
IOS

State: (required)
1114

IGN: (required)
all of alliance

Game version no# (can be found in the lower left of load up screen - required)
1.21.50

Ticket submitted in game: (required)
1348087

graceful trench
#

Explanation: (required)
Nexus Beseige march is blocking after 10 minutes in the game. No one can send another March, no transport, so no leaving Nexus ( means no trap or Dino rally for us after Nexus ). Also yesterday and the day before, lots of lag and had to restart the game 3 times during the fight ....

Evidence: (optional but really useful)
yeah..

If replicable, how: (optional)
Event is nice if it works, but after the problems last week and this week, ...

Platform: (required)
All

State: (required)
1114

IGN: (required)
Bella1998

Game version no#
v 1.21.50.1022

Ticket submitted in game:

  • No screenshot since no error message. Only the march from beseige stays stuck at 00:00
grizzled silo
#

Explanation: (required)
Nexus Beseige march is blocking after 10 minutes in the game. No one can send another March, no transport, so no leaving Nexus.

Evidence: (optional but really useful)
See attached vido

If replicable, how: (optional)

Platform: (required)
All

State: (required)
1061

IGN: (required)
Mattron

Game version no#
v 1.21.50.1022

Ticket submitted in game: 1348210
See attached.
Only the march from beseige stays stuck at 00:00

craggy briar
#

Hello! Please keep this channel exclusive for bug reports. Thank you!

foggy tinsel
#

Explanation:Explorer challenge does not finish.Once completed it continues to run.
If you end the explorer challenge it says you failed.but takes you back to the main menu which shows you have 3 attempts still.

Evidence: 1x Screenshot

Platform: Ios / Ipad Pro

State: 133

IGN:DropSneakyBear

Game Vers: 1.21.50.2453

Ticket ID:1349103

stark flicker
#

friendly reminder, for discussion please use #🐞︱bugs-discussion and keep this channel only for reporting the bug Thanks

storm basin
#

Explanation: (required)
Nexus event, can't attack buildings, they bubble as soon as someone enters, took one and it went to a diffrent alliance. This is at 14.00 UTC fight.

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
Dont know, but we are losing a lot of rewards and migo points on this event because it's extremely bugged

Platform: (required)
All, I play android and PC

State:
Every state I know of

IGN: (required)
◥◣Sash◢◤

Game version no# (can be found in the lower left of load up screen - required)
V 1.21.45.3552

Ticket submitted in game: (required)
1349445

timid crypt
#

Explanation: (required)
Nexus event, is SO bugged. One of our players soloed a checkpoint and took it off J4F instantly locking them out but when he did the same with a level 5 city it went to another alliance instead of us - 14.00 UTC fight. Another alliance soloed our checkpoint and locked us out even though they weren’t connected to us. It’s a mess.

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
Most alliances on this fight are unfairly losing vital Migo rewards. END the event and just give people the full rewards and re-release when it’s actually working!

Platform: (required)
iOS

State:
1057 - 1129 range?

IGN: (required)
Papa Darth

Game version no# (can be found in the lower left of up screen -
V 1.21.45.3552

Ticket submitted in game: (required) 1349479

livid pier
#

Explanation
In our 14:00 UTC Nexus Struggle, we were unable to clear anything. Everything was stuck at 0. While other alliances in our match time bracket succeeded in clearing and occupied cities. Stuck in the event, even after it ended. Nexus event, is SO bugged every other day we have had issues. How frustrating for players to waste their time, money, and resources.

If replicable, how: (optional)
Most alliances on this fight are unfairly losing vital Migo rewards, which we all know helps players, allainces, and states. We ask you to END this event and just give people the full rewards and re-release when it’s actually working. Because people are at their wits end!! 🤌🏻

Evidence
See Screenshot

Platform:
Android

State:
1078

**IGN: **
KIKI

Game version no#
1.21.40.2410

Ticket submitted in game:
1349437

gloomy rain
#
[Bunker registration is off and bunker times have changed to a day and time that does not exist on time selection for registration]

Evidence: (optional but really useful)
[See photos

If replicable, how: (optional)
[type here]

Platform: (required)
[iOS]

State: (required)
[685]

IGN: (required)
[Fiji] 

Game version no# (can be found in the lower left of load up screen - required)
[v1.21.50.2453]

Ticket submitted in game: (required)
[1349711]```
safe vector
#

Explanation
the new minigame on the website does not mark my real score

If replicable, how: (optional)

Evidence
Screenshot

Platform:

State:
216

IGN:
ᴀʀᴀɴ

Ticket submitted in game:
1349347

silk portal
#
Everything is good and normal once I enter the game, but when I go through my profile wanting to change either profile pic amd return to my settlement I get this bugged screen. It doesn't let me go back to my normal screen even if I go to wilderness and return back for example, same with any event or store and this annoys me. I have to restart the game to get back to normal screen, but once I get through either profile pic menu I end up at the same stage I was previous time, no matter how many times I'd attempt that, having my screen bugged. I have my screen stuck no matter how I try to move or zoom it, I can't touch a single thing within my settlement while this takes place. I find it very annoying having to encounter this every time

Evidence: (optional but really useful)
Attached video and screenshots

If replicable, how: (optional)
Going through profile pic menu, as if wanting to change the pic there

Platform: (required)
Android ASUS ROG PHONE 5

State: (required)
811

IGN: (required)
ꫛꫀꪝ♡ꫝꫀꪶꪶʷⁱᵏᵃ

Game version no# (can be found in the lower left of load up screen - required)
1.21.50.3559

Ticket submitted in game: (required)
1349976```
low garden
#

**Game Freezes for 10 Seconds (repeatable) **

Explanation: Game Freezes for 10 seconds under the following conditions:

  • Triggered in Mail Reports while Hunting the Hunter event is active.
  • After attacking an Infected and getting ‘Travis Hunting Log (Complete), go to Mail >> Reports >> Click Collect.
  • An info overlay appears with Becca saying “We’ve found Travis’s Hunting Log…”
  • On clicking the overlay, it disappears. However the game is then frozen for 10 seconds.
  • This occurs every time the above scenario happens.

I appreciate it’s a minor issue. But it is annoying and clearly a bug (as all other similar overlays do not have this problem).

Evidence: Self explanatory (but see image following)
Platform: PC
State : 1259
IGN: Spinner's Troop
Ticket submitted in game : 1350071

low garden
undone rivet
#

Explanation
Can not get out of Nexus event to play other events in normal land

Evidence: Screenshot
Platform: iPhone
State: 1095
IGN: VN007
Ticket submitted in game: 1350143

snow folio
#

Explanation: (required)
I finished 1st and 2nd stage and I had like 1.6M points. During 2nd stage I restarted the game, there was a very small in game update and when I checked power play again, the whole event got reset. I had zero points and had to finish the second stage again. There is only 6 stars 🌟 after finished two stages.

Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)
Open the game and go to Power Play.

Platform: (required)
iOs

State: (required)
827

IGN: (required)
Rewen

Game version no# (can be found in the lower left of load up screen - required)
Latest version

Ticket submitted in game: (required)
1350404

somber bridge
#

Yes sorry for this Rewen Hugssss

tender field
#

Yesterday, I pulled the 4x multiplier card in the Lucky Card game and had one card left with a 70 plasma prize. However, I didn't have enough tickets to claim it at that time, so I had to wait for the daily free tickets reset. Today, I claimed the prize, and although it displayed "current factor 4x" at the top when I claimed it, I only received 70 plasma instead of the expected 280 plasma.

Evidence: (optional but really useful)
Unfortunately, I do not have any direct proof of this issue. I did see the multiplier displayed, but I only received 70 plasma in my backpack instead of 280.

If replicable, how: (optional)
I am not sure how to reproduce this issue as it appears to be a one-time occurrence.

Platform: (required)
Android

State: (required)
1285

IGN: (required)
Coen

ticket UID ( at top of request form of losing items in game ) :
1350472

slate saddle
#

Explanation:
Decoration island has shrunk. Parts of it are now covered in a fog that is locked. It says exploration is in progress with a period of 33 years to clear it.

Evidence:
See photos below

If replicable, how: (optional)
Can see it everytime I visit my island.

Platform: (required)
IOS, iPhone

State: (required)
719

IGN: (required)
Sangers

Game version no#
v 1.21.50.2453

Ticket submitted in game: (required)
1350482

visual chasm
#

Explanation: (required)
Game crashes when I try to set Influence Trap to auto open on Monday

If replicable, how: (optional)
set auto opening for folowing week

Platform: (required)
Android One+ Nord 3

State: (required)
459

IGN: (required)
Honza
Game version no# (can be found in the lower left of load up screen - required)
1.21.50.3559

Ticket submitted in game: (required)
1350474

cursive plaza
#

Evidence: see pix. One pix shows how first replenish bumped counter from 200 to 280.  Then after doing the second replenishment after stamina reset the counter didn’t change 

If replicable, how: (optional)
[type here]

Platform: (iOS) 

State: occurs in states 133 and 438 

IGN: 438- Grumpy Pants, 133-Dakota & DaBadmn, 133-Pee Pee Pants. 

Game version no# (v 1.21.50.2453 

Ticket submitted in game: 1350948
rose hazel
#

Explanation: (required)
Nexus lock out, with an alliance change. If you start the event then move alliances it causes a lot of things to cause a crash, including but not limited to; rallies in home state (not nexus state), searching for intel, clicking some events, anything map related. If not a crash it does also cause heavy lag even in just chat.
Also causes the map some times to ping to the old internal Nexus state because it detects you there (picture of what below).

Evidence: (optional but really useful)
Pic, if needing more DM me (Mods only please)

If replicable, how: (optional)
I had it happen on one of my minis that is in a smaller alliance by joining my main alliance. Only execptions are alliances that didn't start/qualify for Nexus.

Platform: (required)
PC through non-steam

State: (required)
1109

IGN: (required)
Zab, Reporting for Stu42

Game version no#
v1.21.50.1022

Ticket submitted in game: (required)
1350538

thick haven
#

Explanation: (required)
Coal mine conversion rate in processing plant is bugged. Please fix it. Processing rate should be 45%, from 496 coal mine material i get only 99 ..

Evidence: (optional but really useful)
SS attached

Platform: (required)
Ios

State: (required)
165

IGN: (required)
Lady Mango

Game version no#
Last one

Ticket submitted in game: (required)
1351175

stable quail
#

Explanation:
The monsters in Hero Challenge get stuck and our skills at each second wave don't come. I managed to pull it off the first stage with 1 skill (see picture) but at the second stage i couldn't even face the spawn monsters.
Observe the pictures at different waves, see the arrows (no skill), see where monsters stuck and how i can stuck also how i can unstuck them at what point i'm overwhelmed and i die fast.

Evidence:
see pictures

If replicable, how:
only if you post turrets tower the lower part of the zone as for skills, they dont come only 1 skill / stage.

Platform:
PC version and emulator (mumu and bluestack), all with the same results

State:
1000

IGN:
No Man's Sky (Ka-Me-Ha-Me-Ha)

Game version no#
1.21.50.3559 (emulator version) and 1.21.50.1022 (PC version)

Ticket submitted in game: 1351258

safe hamlet
#
I got points on Nexus, that are show on internal Alliance ranking, but not on overall ranking, what will make me lose rewards 

Evidence: (optional but really useful)
Screenshot 

If replicable, how: (optional)
[type here]
Fix the event or delete it and bring Alliance duels back.

Platform: Android 

State: (required)
1058

IGN: 
Alatus/Morax 

Game version no# 
Last one

Ticket submitted in game: (required)
1351411
novel parrot
#

Explanation: (required)
Coal mine conversion rate in processing plant is bugged.
Processing rate should be 100% (at lvl10)
From 4500 coal mine material i get only 900 =>| 20% instead of 100% !!!
Please fix it as soon as possible

Evidence: (optional but really useful)
Screenshot attached

Platform: (required)
Android

State: (required)
391

IGN: (required)
Andrealphus

Game version no#
Last one

Ticket submitted in game: (required)
1351514

hearty gull
#

Explanation:
Constant Red Dot that Cannot be Cleared
The Community link Icon has a Red Dot that Cannot be cleared

  • Red Dots of course are a ‘Calls to Action’.
  • However, the Community link Icon’s Red Dot cannot be cleared (so presents as a constant call to action).
  • Clicking on the Icon takes one to Community Web-Page (ss-community.kingsgroupgames.com).
  • There, once a day, is of course a Call to Action (Daily Community Check-in).
  • However, following and completing that action does not clear the Red Dot.
  • Nor does following any other links on that page.
  • So, there’s a constant ‘Call to Action’ that cannot be completed.

Evidence:
Self explanatory (but see image below)

Platform:
All

State:
1259

IGN:
Spinner's Troop

Game version:
1.21.50.1022

Ticket submitted in game:
1351265

1 upvotes and 0 down votes
Player: Spinner

stark flicker
remote dagger
#

Explanation:
Maintenance Man icon shows on the screen. Nothing happens when clicked on and it does not go away

Evidence:
See image

Platform:
All

State:
1311

IGN:
K-Min

Game version:
latest

Ticket submitted in game:
1352252

meager python
#

Explanation: (required)
our neighbors have removed all their towers, but I cannot fully build my towers and occupy the refinery. how to fix it? I can’t occupy land and refinerys.

Evidence: (optional but really useful)
See screenshots

Platform: (required)
All

State: (required)
1027

IGN: (required)
GPS

Game version no# (can be found in the lower left of load up screen - required)
1:21:50:2453

Ticket submitted in game: (required)
1350701

wheat junco
#

Explanation: (required)
Intel missions visible on map, not shown on Intel Post. But after the “rescue” is completed, it shows on Intel Post.

Evidence: (optional but really useful)
Screenshots

Platform: (required)
iOS, iPad

State: (required)
375

IGN: (required)
[DED] Athene

Game version no# (can be found in the lower left of load up screen - required)
1.21.50.2453

Ticket submitted in game: (required)
86982077

polar nacelle
#
Game crashing when doing anything! Intel, hero scrolling/upgrades, trap, moving around the map, anything 

Evidence: (optional but really useful)
Video attached

If replicable, how: (optional)
Playing 

Platform: (required)
IOS, iPad 

State: (required)
698

IGN: (required)
Angel

Game version no#:
1.21.50.2453

Ticket submitted in game:
1352612
gray wadi
#

Posting for AVATAR

Glitchy Intel was hide all other main missions with new feature

Evidence: (optional but really useful)
Attached screenshots and video

If replicable, how: (optional)
Removing new feature

Platform: (required)
Android ASUS ROG PHONE 5

State: (required)
954

IGN: (required)
AVATAR/ImmortalAVATAR

Game version no# (can be found in the lower left of load up screen - required)
1.21.50

Ticket submitted in game: (required)
1352355 and 1352354```
🔼3, 🔽1
glacial bison
#

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫: sayatheesh
𝐄𝐱𝐩𝐥𝐚𝐧𝐚𝐭𝐢𝐨𝐧:
I have uploaded a new profile picture and now it is weird. Not the correct picture.

𝐄𝐯𝐢𝐝𝐞𝐧𝐜𝐞:
See screenshots (second picture is what the pfp should have been.)

𝐈𝐟 𝐫𝐞𝐩𝐥𝐢𝐜𝐚𝐛𝐥𝐞, 𝐡𝐨𝐰:
Upload a new profile picture or remove cooldown.

𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦:
iOS Ipad Air 5

𝐒𝐭𝐚𝐭𝐞:
1102

𝐈𝐆𝐍:
Furballz

𝐆𝐚𝐦𝐞 𝐯𝐞𝐫𝐬𝐢𝐨𝐧:
v 1.21.50.2453

𝐓𝐢𝐜𝐤𝐞𝐭 𝐈𝐃:
1352760

rugged adder
#
Visual bugs (different players, different devices)
* White flashing lines
* Red flashing lines during RR
* Trap "sparkling"
* White bar on screen

Evidence: photo

If replicable, how: (optional)


Platform: (required)
Android [phone and ipad] + Bluestacks

State: 794


IGN: (required)
Leloo

Game version no# (can be found in the lower left of load up screen - 1.21.50.3559

Ticket submitted in game: (required): No
[Provide your ticket number here]```
olive mesa
#

Posted on behalf of LuciferMorning☆


Territory not occupied by towers of an alliance but stating it is this is on 1102 state as you see in the pictures I have built around it to show you a bit more detail and also we can't even relocate to this area I have played the game for a very long time and never seen this happen I tried everything from restarting the game to fix the game and asked other people to try it's like there is an alliance marker there thank you for your time. Also tower that is already built not coloring whole territory 

Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)
[type here]

Platform: (required)
Android

State: (required)
1102

IGN: (required)
LuciferMorning☆

Game version no# (can be found in the lower left of load up screen - required)
[latest update]

Ticket submitted in game: (required)
1353188 ```
snow folio
#

Explanation: (required)
Can't access the game. Tried all the options provided by the automated response, like switching internet connection, deleting cache, reinstalling the game. Nothing worked.

Evidence: (optional but really useful)

If replicable, how: (optional)
I get the same error when trying to log in. See screenshot

Platform: (required)
Android

State: (required)
1102

IGN: (required)
HernanGS

Game version no# (can be found in the lower left of load up screen - required)
1.21.50.3559

Ticket submitted in game: (required)
1353592

lament arrow
#

Explanation: (required)
We got this new feature of helping others do intel. Since then intel has been acting weird, but today on reset it escalated to a new level and now my game is basically unplayable. Everything on my world map is flickering and those gray buildings appear instead. The intel is broken. Disappearing and appearing randomly every time I close and reopen it. I got this builder girl intel that freezes my game if I click on her. The game is very laggy and freezes all the time.
I got another character in this state, and it doesn't happen on this character. Also others say it didn't happen to them.
I tried repair and reinstalling. My game version is up to date as far as I know.

Evidence: (optional but really useful)
I attached screenshots, and there's a video sent in my in game ticket.

Platform: (required)
I play both on pc and mobile (android), and it happens on both platforms.

State: (required)
1293

IGN: (required)
Kira

Game version no# (can be found in the lower left of load up screen - required)
PC - 1.21.50.1022 Mobile - 1.21.50.3559

Ticket submitted in game: 1354226

granite hill
#

Posted on behalf of : ❤️LOVE❤️


Evidence : ( optional but really useful )
The video down below

If replicable, how : ( optional )
[type here]

Platform : ( required )
Samsung Tablet

State : ( required )
1310

IGN : ( required ) 
MOTHER LOVE

Game version no# ( can be found in the lower left of load up screen - required )
[Latest update]

Ticket submitted in game : ( required ) 
1354608```
fleet yoke
#

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫: dr.greenthumb3907
𝐄𝐱𝐩𝐥𝐚𝐧𝐚𝐭𝐢𝐨𝐧:
obsidian violin not able to be donated in alliance hall.. my violin is maxed and I have an extra to donate but it doesnt work.

𝐄𝐯𝐢𝐝𝐞𝐧𝐜𝐞:
See screenshot

𝐈𝐟 𝐫𝐞𝐩𝐥𝐢𝐜𝐚𝐛𝐥𝐞, 𝐡𝐨𝐰:

𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦:
iOS

𝐒𝐭𝐚𝐭𝐞:
587

𝐈𝐆𝐍:

•Green•

𝐆𝐚𝐦𝐞 𝐯𝐞𝐫𝐬𝐢𝐨𝐧:

1.21.50.2453

𝐓𝐢𝐜𝐤𝐞𝐭 𝐈𝐃:
1354682

craggy briar
#

Bug: Nexus Struggle - Time Slots
Explanation:
According to the Nexus Struggle Rules, we can choose 4 timeslots to register, but in reality, the game lets us choose only 3.

IGN: Sokol
State: 570
Ticket #: 1355022
Platform: iOS
Game Version: Latest

odd flare
#

Posted on behalf of Eco Beast:

Explanation: When entering and exiting settlement, without using anything the resource amounts are changing.

Evidence: (optional but really useful)

If replicable, how: (optional)

Platform: iOS

State: 889

IGN: Eco Beast

Game version no#: Latest update

Ticket ID: #1354760

sleek veldt
#

Explanation: (required)
[Nexus Struggle. Need 20/20 active players. We had 19/20 & "Select time slots" was not active at all. We brought 1 more account, now it's 20/20 & "Select time slots" menu is active, but we can't register alliance due to "Insufficient active Alliance members!"]

Evidence: (optional but really useful)
[Attached]

If replicable, how: (optional)
[type here]

Platform: (required)
[PC, Android, IOS

State: (required)
[704]

IGN: (required)
[Lissa-Alissa.711]

Game version no# (can be found in the lower left of load up screen - required)
[1.21.50.1022]

Ticket submitted in game: (required)
[1355369]

devout sequoia
#

Explanation: (required)
Issue with gathering , they are auto returning when opening the app.

Evidence: (optional but really useful)
See screenshots

If replicable, how: (optional)
Yes attached video evidence

Platform: (required)
Android, IOS ...

State: (required)
1104

IGN: (required)
B'arth(123278697)

Game version no#
V 1.21.50.3559

Ticket submitted in game: (required)
1355333

granite hill
sullen imp
#

Posted on behalf of May and several others:


🔹Explanation: Helicopter was up to level 101 on the map yesterday and now today was pushed back to level 1. Players tried to play from level 1 and now it won't allow players past level 50 on map.
🔹Dates and Times: 5/20 12:50 UTC through present
🔹Evidence: No screenshot available
🔹If replicable: Yes, by several players
🔹Platform: Android
🔹State: S1265
🔹IGN: May
🔹Game version no#: v 1.21.50.2453
🔹Ticket submitted in game: 1354082, 1354120


snow folio
#

Explanation: (required)
I reached collector level 70. I selected the Polychrome Celebration. When I click activate, it says not activated. Player has restarted the game, and rebooted their system, and the item is still not available for activation

Evidence: (optional but really useful)
SS attached

If replicable, how: (optional)

Platform:
Android

State:
1145

IGN (In-Game Name):
xXB1g P0ppaXx

Game version no#
(1.21.50.1022)

Ticket submitted in game:
(1356279)

upper rock
#

Explanation: Left the alliance and joined another alliance, then switched to another account. At this time,alliance registered for the Nexus event. I can freely log into one account. But I can’t log into the other one on any device via google, vk, funplus.

Dates and Times: 5/21 19:00 UTC through present

Evidence: (optional but really useful) Screenshot

If replicable, how: (optional)
I get the same error when trying to log in. See screenshot

Platform: (required)
Android

State: (required)
23

IGN: (required)
Mr.Yoda

Game version no# (can be found in the lower left of load up screen - required)
1.21.50.3559

Ticket submitted in game: (required)
1356306

low garden
#

Message Editing Cursor is Invisible

Explanation:

  • The Black cursor in the Dark Grey message box window is all but invisible.
  • Means when editing a message, one can’t make out where the cursor is.
  • So you don’t know where typing will occur.
  • Suggest white or light grey cursor to make the cursor useful.

Evidence: See image (in case you can't make it out, the cursor is at the end of the text)
Platform: PC
State : 1259
IGN: Spinner's Corps
Game version: 1.21.50.1022
Ticket submitted in game : 1356226

viral pasture
#

Explanation: there is an error in the display of Shell Shock story missions. They are not counted. I am already at level 8 and I am still zero. After completing level 9, it appears as 1 of the times, not 9.

Evidence: (optional but really useful)
SS attached

If replicable, how: Shell Shock

Platform:
Android

State:
519

IGN (In-Game Name):
༺Batman ༻
Ticket number 156759

Game version no# (can be found in the lower left of load up screen - required)
1.21.50.3559

hollow dew
#

Explanation: I just updated the game from Appgallery. After updating, the current Galaxy Event and its interface have changed as seen. Packages and decorations are not visible. Intel tasks unreachable. I keep getting data error 120000 when try to go Intel screen

Evidence: SS

Platform: (required)
Android-Appgallery

State: (required)
1271

IGN: (required)
ᴋᴜᴢɪᴘɪʀɪᴋᴀᴛᴇ

Game version no
V1.21.52.3572

Ticket submitted in game: (required)
1357267

hushed latch
#

Explanation: I cannot login to my account. I can login to other accounts (farms) but my main says ‘data error’ every time. It is bound to vk. I have contacted support and can only submit a bug report with an automatic response.

Evidence: data error, please restart your game

If replicable, how: (optional)
[type here]

Platform: iOS 17.4.1, IPhone 14 Pro and have also tried on an iPhone 11

State: 669

IGN: Infinity

Game version no#: 1.21.50.2453

Ticket submitted in game: 1357252

cedar rose
#

Explanation: after installing the update via appgallery, incorrectly display the Stellar Voyage event and all items related to it. the size of the march and the number also change . when the march size drops, I can only send one march

Evidence:
Screenshot/ video

Platform:
Android - Appgallery

State :
1047

IGN:
Lisica

Game version:
v1.21.52.3572

Ticket submitted in game :
1357447

snow folio
#

Explanation: (required)
Everything is good and normal once I enter the game, but when I go through my profile wanting to change either profile pic amd return to my settlement I get this bugged screen. It doesn't let me go back to my normal screen even if I go to wilderness and return back for example, same with any event or store and this annoys me. I have to restart the game to get back to normal screen, but once I get through either profile pic menu I end up at the same stage I was previous time, no matter how many times I'd attempt that, having my screen bugged. I have my screen stuck no matter how I try to move or zoom it, I can't touch a single thing within my settlement while this takes place. I find it very annoying having to encounter this every time

I also just saw after doing the ticket I've just done that this bug also occurs after I get out of CS and/or when I return shortly into game after doing other things like viewing dc for a couple of mins or so

Evidence: (optional but really useful)
Attached video and screenshots

If replicable, how: (optional)
Going through profile pic menu, as if wanting to change the pic there

Platform: (required)
Android ASUS ROG PHONE 5

State: (required)
811

IGN: (required)
⛧ᑕᘔᗩᖇOᗯᑎIᑕᗩ♡ʷⁱᵏᵃ

Game version no# (can be found in the lower left of load up screen - required)
1.21.50.3559

Ticket submitted in game: (required)
1349976 & 1357175

still iris
little surge
#

Explanation: The processing Rate is wrong
I got my 75% and level 8 and the rate calculated is 49%
i got 139 limestone/ and i got 69 concrete in return. And i should have 104!!!
Evidence:
Screenshot

Platform:
All

State :
ALL

IGN:
Diabilis

Game version: V1.21.50.2453

Ticket submitted in game :
1357752 (new ticket )

fleet yoke
#

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫: matty30
𝐄𝐱𝐩𝐥𝐚𝐧𝐚𝐭𝐢𝐨𝐧:
Unable to rally or join rallies for trap
Unable to launch a rally with trap states already in rally but unable to join

𝐄𝐯𝐢𝐝𝐞𝐧𝐜𝐞:
Attached screen shots
𝐈𝐟 𝐫𝐞𝐩𝐥𝐢𝐜𝐚𝐛𝐥𝐞, 𝐡𝐨𝐰:

𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦:
iOS

𝐒𝐭𝐚𝐭𝐞: 653

𝐈𝐆𝐍:
Captain matty

𝐆𝐚𝐦𝐞 𝐯𝐞𝐫𝐬𝐢𝐨𝐧:
1.21.50

𝐓𝐢𝐜𝐤𝐞𝐭 𝐈𝐃:1357715

dense raft
#

Posting for Paeyro

Unable to use intel
Even after restarting the game, uninstalling and reinstalling

Evidence: (optional but really useful)
Video 

Platform: (required)
Huawei

State: (required)
122

IGN: (required)
Paeyro ~_~

Game version no# 
1.21.52.3572

Ticket submitted in game: (required)
1357783```
fickle prairie
#

Posting for S.1087 [TDC] JINX

Alliance is showing as having 100/100 members but only has 99 and won’t allow anyone to join.

Evidence: (optional but really useful)
Screenshots attached

Platform: (required)
Affecting whole alliance (definitely iOS and android, assume PC as well)

State: (required)
1087

IGN: (required)
J I N X

Game version no# (can be found in the lower left of load up screen - required)
1.21.50.2453

Ticket submitted in game: (required)
1353135```
amber karma
#

Posted for Pascal-Wolf-MOD

Explanation: March BP has gone down after upgrading helicopter, vehicles and buying HQ skin

Evidence: See screenshots (before and after upgrading)

If replicable, how:

Platform: PC

State: 1262

IGN: Pascal↔Wolf↔MOD©

Gameversion: v 1.21.50.1022

Ticket submitted in game: 1358545

worldly oracle
#

Explanation: Can’t start world of chaos event even after restarting game and going through other steps to try start event

Evidence: Screenshots below

If replicable, how:
N/A

Platform: Huawei

State: 273

IGN: Bassam

Game version no#: v 1.21.50.3559

Ticket submitted in game: 1358584

(posted for someone else)

vestal tundra
#
[I have had log in issues since this morning. I have sinc
e tried repairing game, uninstalling and reinstalling the game, rebooting my phone, disconnecting my Google account
After the reinstall, I noticed if I don't connect my Google account, I can get in game, and when I connect
my account in game, it reloads with my account connected and I can get online. However, strang
ely, if I close the app and reopen it, it gets stuck on different stages of loading and won't let me back in
game, giving different errors. I have tried these on both, wifi and mobile data.]

Evidence: (optional but really useful)
[Screenshot of errors]

If replicable, how: (optional)
[]

Platform: (required)
[Android 14, Samsung Galaxy A33 5G]

State: (required)
[285]

IGN: (required)
[AnahitaN13] 

Game version no# (can be found in the lower left of load up screen - required)
[1.21.50.3559 ]

Ticket submitted in game: (required)
[1358413, 1358626]```
stone robin
#

Posting for Isaura

Explanation:
During hero challenge the health of the heroes goes down but you can't see the monster attacking

Evidence: Video attached

Platform:
PC - Android

State:
1061

IGN:
Isaura

Game version no#:
1.21.50.1022

Ticket submitted in game:
1358918

livid pier
#

Explanation:
Dev mistakenly added the Octo-Palooza construction statue in the premium custom crate in the Pearl Store.

Evidence:
Attached with screenshot

If replicable, how:
N/A

Platform:
Android

State:
1197

IGN: Birbb

Game version no#:
v1.21.50.3559

Ticket submitted in game: 1359367

sand rapids
#

Explanation:
Lucky Card rewards from Daily Crates are not accumulating in the event screen. Note this is not regarding the visual display in Daily Crates.

Evidence:
See attached video recording (which for some reason did not add itself)

If replicable, how:
N/A

Platform:
Android

State:
180

IGN: Liannin

Game version no#:
v1.21.50.3559

Ticket submitted in game: 1359390

sand rapids
raw geyser
#

Explanation:
EVERY Friday at 14 UTC the servers break down. We miss bunker rallies, especially in more active alliances where the rallies with only 20 slots (another issue) fill fast.

Evidence:
See screenshot, it happens every Friday for many, many, many players.

If replicable, how:
Be online at 14 UTC at Friday when most bunker fights start.

Platform:
Android, iOS

State:
584 and many others

IGN: white wolf

Game version no#:
latest

Ticket submitted in game:
useless, and it happens to most players.

craggy briar
#

Reposting for: aliceasty_50849

Bug: Login Issue - Unable to enter the game after moving Alliance
Explanation:
Player moved alliance last Sunday and unable to access the game with pop up Data error, please restart your game. It cleared after about 3 hours and the whole game seemed to download again. But about an hour ago, player moved back to her alliance and the same thing has happened again, taking hours for her to access the game. The bug also happened to other players in her state that transferred alliance.

IGN: Princess Kate
State: 669
Platform: iOS (also happening on Android & PC)
Ticket number: 1359713
Game Version: 1.21.50.2453

8 🔼, 1 🔽

stray warren
#
[type bug explanation here] crash game during all events and today no Capital clash

Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)
[type here]

Platform: (required)
[type here - operating system, ie IOS ipad

State: (required)
[Type your state number here] ,115

IGN: (required)
[Type your IGN here] 9346982

Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ] 1.21.50.2453

Ticket submitted in game: (required) 1360627
[Provide your ticket number here]```
limber fiber
#

Explanation: (required)
I can not purchase revival vouchers after SVS, and I can not share my revival assistance request to my alliance

Evidence: (optional but really useful)
See Screenshot

If replicable, how: (optional)

Platform: (required)
Android - Samsung Galaxy S20

State: (required)
1184

IGN: (required)
Please DM

Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ]
1.21.50.3559

Ticket submitted in game: (required)
1360653

snow folio
#

Explanation: (required)
During SVS between States 425 and 267, there was a player from State 216 that showed up and didn't know how they got there.

Evidence: (optional but really useful)
Video attached

If replicable, how: (optional)

Platform: (required)
Android note 20 ultra

State: (required)
267

IGN: (required)
~Dynasty~

Game version no# (can be found in the lower left of load up screen - required)
latest

Ticket submitted in game: (required)

1361088

forest wasp
#
[crash game during all events and yesterday no Capital clash]

Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)
[repair game, reset reboot iPad....same problem...CRASH CRASH CRASH
Your answer are not right, i followed your instruction but the game crash ed every time]

Platform: (required)
[operating system, ie IOS ipad]

State: (required)
[115] 

IGN: (required)
[Type your IGN here] 

Game version no# (can be found in the lower left of load up screen - required)
[1.21.50.2453]

Ticket submitted in game: (required)
[1360627 old. 
New 1361572]```

🔼2 🔽1
livid pier
#

Explanation: (required)
the correct resonate heroes with the appropriate style are not applying their Hero final damage in any KotH, Showdown and SR fights, this also goes to the hero final damage provided by TMNT resonate heroes.

Evidence: (optional but really useful)
Screenshots in ticket

If replicable, how: (optional)

Platform: (required)
Android - PC - all platforms

State: (required)
520

IGN: (required)
Please DM

Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ]
1.21.50.1022 (PC), 1.21.50.3559 (Android)

Ticket submitted in game: (required)
1358798

low garden
#

Intel Radar Not Showing Targets

Explanation:

  • Intel targets can be found in general Wilderness screen that are not shown on the Intel Radar screen.
  • After defeating the target, they do appear the in Intel Radar.
  • To date, have see this occur with Rescue and Explorer targets.

Evidence: See images attached
Platform: PC
State : 1259
IGN: Spinner’s Corps
Game versions: 1.21.50.1022 and 1.21.60.1046
Ticket submitted in game : 1361546

kindred vapor
#
Shell shock was played more than 5 times but it only registered that it was done 3 times in Ninja Adventures

Evidence: 
Screenshots attached to report 

Platform: 
iOS 17.5.1, iPhone 15 Pro Max

State: 
851

IGN: 
ᴡʜɪᴛᴇ࿐

Game version no# 
V1.21.50.2453

Ticket submitted in game: (required)
1362135```
olive creek
#

Explanation:
Mining in Crystal Mine doesn't gain any Merits points for the ranking, as it's written in the rules

Evidence:
Screenshots

Platform:
PC

State:
539

IGN:
Old Man Jawor

Game version no#
V 1.21.50.1022

Ticket submitted in game:
1362151

delicate hearth
#

Explanation:
Nexus does not open

Evidence:
Screenshots

Platform:
PC Version

**State: **
429

**IGN: **
DeaN™

Game version no#
V 1.21.50.1022

Ticket submitted in game:
1362160

olive creek
#

Explanation:
While you are in the Nexus map, you can't speed up someone's troops training. You will be transferred to the state 1 map from where you can't return to your settlement because the camera is stuck in the corner of the screen in this state after pressing ,,My Settlement,, button

Evidence:
Video

Platform:
PC

State:
539

IGN:
Old Man Jawor

Game version no#
V 1.21.50.1022

Ticket submitted in game:
1362204

olive creek
#

Explanation:
If you are in the Nexus map you are unable to do your intel task called ,,Help your ally,, when ally is in the Nexus map with you. You can only help players that are on the regular map

Evidence/How to obtain bug:
Enter Nexus map -> Open intel, if your ally is in the Nexus map and you have task called ,,Help your ally,, after clicking icon to help him nothing gonna happen/Screenshot

Platform:
PC

State:
539

IGN:
Old Man Jawor

Game version no#
V 1.21.50.1022

Ticket submitted in game:
1362248

Edit: This glitch can be correlated to previous one I reported. ID 1362204

plain gulch
#

Explanation:
POW screen freezes after everyone confirm to join the battle.

Evidence/How to obtain bug:
Enter POW event > find match > confirm.

Platform:
iOS

State:
156

IGN:
Mona ⠀

Game version no#
V 1.21.50.1022

Ticket submitted in game:
1362301

granite hill
sacred haven
#

Explanation:
Data out of sync when joining nexus

Evidence:
Video

Platform:
PC Version

State:
all state

IGN:
❥❁ V•E•Y ❥❁

Game version no#
V 1.21.50.1022

Ticket submitted in game:
1362353

astral granite
sour bison
#

Explanation:
Game freezes up and doesn't enter the event when all 10 players have marked themselves as ready in Path of Water. Have to restart in order to enter the event. The event is already active by the time we can get back in.

I already repaired both my PC and my phone. No resolution.

Evidence: See attached photo of frozen screen.....jk it took the screenshot too fast and I didn't get the 10/10 but just imagine that number at the bottom says 10 and you will get the idea 😆 it's happened every single time that I have tried to enter tonight

If replicable, how: Try to enter POW

Platform:
Both official PC and Android

State:
1035

IGN: BlameRedd (currently) or Reddington (normally)

Game version no#
V 1.21.50.1022

Ticket submitted in game: 1362543

slate gyro
#

Game ported player settlement inside of Nexus building.
Ticket 1362572

Alliance Intel Help does not work inside Nexus.
Ticket 1362272

False Infected Mobs are all over the Nexus map.
Ticket 1362170

False gathering tiles in the Nexus map.
Ticket 1362147

Only one of each level mine in Nexus map.
Ticket 1362109

Platform: Android and PC
PC: 1.21.50.1022
Android: 1.21.50.3559

Lyndi, State 704

frosty totem
#

Explanation:
Data out of sync, Event lobby data error sync when joining nexus

Evidence:
Screenshot

Platform:
iOS

State:
649

IGN:
Tigerr

Game version no#
V 1.21.50.2453

Ticket submitted in game:
1362576

neon bay
#

Explanation: (required)
The game kicks players who already entered Nexus from the map out of unknown reasons and when trying to enter again it gives the (in other bug reports already mentioned) Event lobby error

Evidence: (optional but really useful)
Screenshot

Platform: (required)
Android

State: (required)
362

IGN: (required)
Woelfy

Game version no# (can be found in the lower left of load up screen - required)
v1.21.50.3559

Ticket submitted in game: (required)
1362646

topaz parrot
#

Explanation:
In Nexus struggle our Alliance got a timeslot for fighting we did not choose.

Evidence:

If replicable, how:

Platform: All platforms

State: 871

IGN: Moonlight

Game version no# v 1.21.50.2453

Ticket submitted in game:1362671

foggy tinsel
#

Explanation: (required)
Lobby Data Error entering Nexus Struggle

Evidence: (optional but really useful)
See attached screenshot

If replicable, how: (optional)
Just try to enter the event

Platform: (required)
Windows 11, Version 1.21.50.1022

State: (required)
1093

IGN: (required)
Diablo Fire

Game version no# (can be found in the lower left of load up screen - required)
Version 1.21.50.1022

Ticket submitted in game: (required)
1362809

calm flower
#

Explanation: (required)
The game kicks out players who try to enter the Nexus event, and when they try to enter again, it displays a window with a message - event lobby error.

Evidence: (optional, but very helpful)
Screenshot, video

Platform: (required)
Android

State: (required)
928

IGN: (required)
☣️Dr. Yulia☣️

Game version number -
v1.21.52.3572

Ticket sent to the game: (required)
1362848

earnest quail
#

Explanation: (required)
Lobby Data Error entering Nexus Struggle

Evidence: (optional but really useful)
See attached screenshot

If replicable, how: (optional)
Just try to enter the event

Platform: (required)
Smartphone - Android

State: (required)
101

IGN: (required)
Lu!

Game version no# (can be found in the lower left of load up screen - required)
Version 1.21.50. 3559

Ticket submitted in game: (required)
1362863

last lintel
#

Reporting on behalf of Shady:

Shellshock: Event screen told players the wrong time and made them think they can still play today and have tomorrow as non participation day.
Many are missing the 5 shell Shock runs for Ninja adventures (Comic).

Evidence: (optional but really useful)
Screenshots
Event Calender: next Event starts 5.6., minus a week for foot Clan = 29.5. -> Shellshock should last till 28.5.

If replicable, how: (optional)
-

Platform: (required)
Android, All

State: (required)
1273

IGN: (required)
Shady

Game version no# (can be found in the lower left of load up screen - required)
1.21.50.3559

Ticket submitted in game: 
1362890```
lime kindle
#

Please if there is already a report for the same issue just upvote it rather than posting multiple reports for the same bug. Thank you

lilac onyx
#

Explanation:
In non-nexus registered alliances we cannot collect crystal mines. It is a distinction for players like us, we have deposited money to upgrade the mine level but there are no mines for us to collect. If there is no reasonable solution, please refund us

Evidence:

If replicable, how:

Platform: All platforms

State: 655

IGN: Chung

Game version no# v 1.21.50.2453

Ticket submitted in game:1362891

craggy briar
fleet yoke
#

Can we keep this channel for reported bugs only please, for discussions related to reported bugs please go to #🐞︱bugs-discussion thank you Rainbow_Heart

zinc kiln
# earnest quail Explanation: (required) Lobby Data Error entering Nexus Struggle Evidence: (opt...

Explanation:
In non-nexus registered alliances we cannot collect crystal mines. It is a distinction for players like us, we have deposited money to upgrade the mine level but there are no mines for us to collect. If there is no reasonable solution, please refund us

Evidence:

If replicable, how:

Platform: All platforms

State: 924

IGN:

Game version no# v 1.21.50.2453

Ticket submitted in game:1362891

lime kindle
#

Please if there is already a report for the same issue just upvote it rather than posting multiple reports for the same bug. Thank you

granite hill
granite hill
livid pier
#

Explanation:
I'm having an issue with private chat, random players don't receive my messages unless I add them to my friend list. It random not always happen

Evidence:
As attached.

If replicable, how:
Add as friend

Platform:
Android

State:
1190

IGN:
Noot Noot

Game version no#
v 1.21.50.2453

Ticket submitted in game:
1363434

silver knoll
#

Explanation: Can't enter the Nexus Struggle event

Evidence: Screenshot

If replicable, how:

Platform: Android

State: 945

IGN: Revil'13

Game version no# v 1.21.50.3559

Ticket submitted in game: 1363639

hollow nest
#

Explanation: Data out of sync, Event lobby data error sync when joining nexus

Evidence:
Screenshot

Platform:
Windows 11 and Andriod

State:
1 051

IGN:
BlueShirtGuy

Game version no#
V 1.21.50.2453

Ticket submitted in game: 1362527

frozen elbow
spring jay
#

Explanation:
Nexus event not working, says Data out of Sync
Evidence: attached
Platform:
iOS

State: 817

IGN: Jen

Game version number - v. 122.59.3559

Ticket sent to the game: 1363846

stark flicker
sterile egret
#

Explanation: (required)
The game kicks out players who try to enter the Nexus event, and when they try to enter again, it displays a window with a message - event lobby error.

Evidence: (optional, but very helpful)
Screenshot, video

Platform: (required)
iOS

State: (required)
348
IGN: (required)
Aaron75

Game version number -
v1.21.52.3572

Ticket sent to the game: (required)
1363988

bold raven
#

Explanation:
Game won't load at all.

Evidence:
Screenshot.

Platform:
All

State:
All

Version number - v 1.21.50.3559

dapper plaza
#

Explanation:
Game doesn't load.

Evidence:
Screenshot.

Platform:
All

State:
All

Version number - v 1.21.50.3559

rough carbon
#

Reporting for pamelluz
Explanation: Data out of sync, before Nexus event starts and during battle.

This meant we lost the chance to play today so we will be behind no matter what in this event. I ask to reset the even and give us all a good compensation, not less than glory points and other materials we could have won from this event, and more for the inconveniences.

Game put us a time we didn't even picked. And our players woke up today in the middle of the night to play an event which was unavailable to be played. How do you want to retain players like this? A very good compensation and reseting event to fix it properly and launch it when its fixed is the right way to do here.

Evidence:Screenshots

Platform: Android

State: 793

IGN: Pandora

Game version no# V 1.21.50.3559

Ticket submitted in game: 1363789

Previous votes: 20🔼1🔽

stark flicker
swift vapor
#

Explanation: Nexus fight is at 14UTC.
Can’t enter it back “data out is sync” and once inside by miracle the level 2 city doesn’t show, neither do my teammates

Evidence:
Screenshot

Platform:
iOS

State:
652

IGN:
MissMel

Game version no
V 1.21.50.2453

Ticket submitted in game: 1364127

frozen elbow
#

Please keep this channel only for bug-reporting we use ⁠🐞︱bugs-discussion for discussing bugs

mortal jewel
#

Let's remember that this channel is to report bugs only, for discussion kindly let's head up to #🐞︱bugs-discussion ,and thank you ChickHeart2

primal sequoia
#

Explanation:
Nexus event not working, says Data out of Sync
Evidence: attached
Platform:
iOS

State: 795

IGN: Frozen

Game version number - v. 122.59.3559

Ticket sent to the game: 1364575

woeful mulch
#
My complete alliance is unable to enter Nexus

Evidence: picture attached

If replicable, how: REMOVE NEXUS AND TEST IT PROPER

Platform: iOS, but all

State: 530

IGN: ЯęD ЯiDiПg вǞDs    


Game version no# newest

Ticket submitted in game: 1374406
storm basin
#

Explanation: Nexus fight 14UTC.
LVL2 city is gone, people autoport there when they enter, can't attack something that isn't there. No rewards this time either.

Evidence:
Screenshot

Platform:
All

State:
Most or all

IGN:
◥◣Sash◢◤

Game version no
V 1.21.50.3559

Ticket submitted in game:
1364517

frozen elbow
sterile moon
silk gorge
#

Explanation: Nexus fight supposed to be at 14UTC.
Can’t enter on it. Error: “data out is sync”

Evidence:
Screenshot

Platform:
iOS

State:
795

IGN:
Fᴀʟᴄᴀᴏ (私)

Game version no
latest

Ticket submitted in game: 1365163

weary quartz
#

Explanation: Nexus fight 14UTC.

Subject: Complaint Regarding Issues with the Nexus Event in State of Survival

Dear State of Survival Support Team,

I am writing to express my frustration and disappointment regarding the recent Nexus event. Many players, including myself, encountered persistent errors when attempting to join the event, despite repeated attempts over a period of 24 minutes. This has significantly impacted our gaming experience and progress.

Given the severity and duration of the issue, the compensation of 100 tomatoes and four batches is inadequate and does not reflect the inconvenience and setbacks experienced by the players. We expect a more substantial compensation package that appropriately addresses the time and effort lost due to this error.

I hope you will consider our concerns seriously and provide a resolution that demonstrates your commitment to maintaining a high-quality gaming experience.

Thank you for your attention to this matter.

Sincerely,
[bus]
[B2B]
[965]

Evidence:
SCREENSHOT

Platform:
All

State : 965

IGN:
Bus

Game version no:
Latest IOS

forest wasp
frozen elbow
jovial urchin
#

Explanation: Nexus fight at 14utc. Took a while for the game to load. Buildings are not visible in the Nexus Event. When they do appear, there is no option to attack it. Battle countdown continues but no one is battling on the map..
Evidence: Screenshot
Platform: Android
IGN: 父PᴏłƨᴏɲPłɲꝁ父
State: 1054
Game Version: v1.21.50.3559
Ticket Submitted in game: 1365305

fast nimbus
#

Explanation : When Nexus battle started the level 2 city was missing in our side of map, was there earlier today when I did mines. Battle started but our city never appeared, our city was the only one not on the map. The other alliances on map City was on map but remained bubbled. So no fight for city or villages could happen.
Evidence : screenshots attached.
Platform : Adroid and PC.
IGN : Tiger13
State : 1105
Ticket logged: 1365451

sleek veldt
#

Explanation: (required)
[Nexus Struggle event is bugged. Battle for LvL 2 City should've started at 14:00 UTC, 27.05.2024, but when we entered the battle field... big not surprise... we didn't find any city. It appeared again... bubbled. As of now, 14:30 UTC, it's still bubbled and it disappeared again. On my other account I cant enter battle field at all, it shows "Data out of sync." Hope developers able to give explanation, why zero functional & tested event left PTR servers.]

Evidence: (optional but really useful)
[Attached]

If replicable, how: (optional)
[ SOS developers should know HOW, if cared enough to test this ]

Platform: (required)
[PC

State: (required)
[704]

IGN: (required)
[Lissa-Alissa.711]

Game version no# (can be found in the lower left of load up screen - required)
[1.21.50.1022]

Ticket submitted in game: (required)
[1365145]

half otter
#

Explanation: Nexus fight at 14h UTC
LVL2 city is gone, people autoport there when they enter, can't attack something that isn't there. No rewards this time either.

Evidence: Scrrenshots

Platform: IOS / Android / PC

State: 133

IGN: Ragnar L. / Oups 56 / Furios@ / Harbard / Lagertha L. / Horick

Game version no# 1.21.50.3559

Ticket submitted in game: 1365523

fleet yoke
dull glen
#
when i went for lv6 fiend in nexus, i got only two stealth coating.
it should be 4

Evidence: (optional but really useful)
screenshots

If replicable, how: (optional)
 i tried twice and experienced the same for both

Platform: (required)
Android

State: 878

IGN: (required)
Crandon

Game version no# (can be found in the lower left of load up screen - required)
1.21.50.3559

Ticket submitted in game: (required)
1365670
craggy briar
livid pier
#

Explanation:
Encountered data error when accessing Collection under Guardian for the wing named 'Wave Rider' & 'Nebula Wings'. Wing does not show up under preview but when I click on level 2, the game crashes with a data error. I assume everyone counter similar bug with latest update/patch.

Evidence:
As attached

Platform:
Android

State:
1197

IGN:
Noot Noot

Game version no#
v1.21.50.3559

Ticket submitted in game:
1365813

lilac sluice
#

Explanation: (required)
[Nexus Struggle event is bugged. Battle for LvL 2 City should've started at 14:00 UTC, 27.05.2024, New events and again surprise BUGS... we didn't find any city. show all the time “Battle starts in 0:00m” WHEN will start fir us

Evidence: (optional but really useful)
[Attached]

If replicable, how: (optional)
[ SOS developers should test this enough before start events, no more BUGS]

Platform: (required)
iOS

State: (required)
178

IGN: (required)
SeiRyu

Game version no# (can be found in the lower left of load up screen - required)
1.21.50.2453

Ticket submitted in game: (required)
1365860

gray kiln
#

Explanation: (required)
[Nexus Struggle event is making fun of me]

Countdown button say 43 minutes til battle but its as broken as the rest of the event
Evidence: (optional but really useful)

If replicable, how: (optional)
[click button and enjoy the error - its reproducable]

Platform: (required)
iOS

State: (required)
353

IGN: (required)
Bokiman

Game version no# (can be found in the lower left of load up screen - required)
Most recent

Ticket submitted in game: (required)
Didnt work

slate tangle
#

Explanation: (required)
While in the Nexus event you are not able to claim Alliance crates. Might just be a vissual thing, restarting the game several times and it seems to sort itself out, but I have no idea if I got the crates or not (or if I claimed them several times) as they could be "claimed" an infinite amount of times

Evidence: (optional but really useful)
I could make a video, but this should be self explanatory to test yourself...

If replicable, how: (optional)
Try to claim alliance crates

Platform: (required)
PC and Android

State: (required)
555

IGN: (required)
MirSar

Game version no# (can be found in the lower left of load up screen - required)
V 1.21.50.1022

Ticket submitted in game: (required)

last lintel
#

Reporting for @dominin_klaus

Explanation: Nexus event unfit
starting city is either not visible or protected by dome, although event had started 40 min ago
without the starting city every other action is futile. So please end event and bring back mines

Evidence: screenshot

Platform: (required)
official PC version and the device you are using - obviously PC, but maybe You find other devices to emulate. For my part PC is PC

State: 955, but I guess all of them

IGN: Dominin

Game version no# v1.21.50.1022

Ticket submitted in game: 1365037

🔼 86 🔽 1

vague vapor
frozen elbow
granite hill
west palm
#

Explanation: (required)
Data out of sync - Nexus @ 18 UTC

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
[type here]

Platform: (required)
IOS

State: (required)
804

IGN: (required)
MalminiReynolds

Game version no# (can be found in the lower left of load up screen - required)
1.21.50.2453

Ticket submitted in game: (required)
1366415

wet dagger
#

Explanation: (required)
Data out of sync error and solo/alliance total points not reflecting the resource gathering completed. Nexus started at 1800UTC, no one in the entire alliance can enter

Evidence: (optional but really useful)
Screen recording of points and error upon login

If replicable, how: (optional)
[type here]

Platform: (required)
IOS

State: (required)
430

IGN: (required)
Crowebird

Game version no# (can be found in the lower left of load up screen - required)
1.21.50.2453

Ticket submitted in game: (required)
1366467

remote sierra
#

Explanation: (required)
Data out of sync error and solo/alliance total points not reflecting the resource gathering completed.
Players from ally got kicked from nexus earlier today, and it was impossible to enter again.
The Nexus fight started at 18.00 UTC, no one in the entire alliance can enter.

Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)
Click enter nexus.

Platform: (required)
Android

State: (required)
583*

IGN: (required)
༺Mister☬Cat༻

Game version no# (can be found in the lower left of load up screen - required)
1.21.50.3559

Ticket submitted in game: (required)
1366059
1365686

gleaming acorn
#

Explanation: (required)
There are no material rewards for improving the Migo station when carrying out a rally against monsters of any level including level 6

Evidence: (optional, but very helpful)
Screenshot

If can be reproduced like: (optional)
[translated here]

Platform: (required)
Android

State: (required)
388

IGN: (required)
Iriska

Game version number (can be found in portable loading screen mode (required)
1.21.50.3559

Ticket sent to the game: (required)
1363047

cunning wren
#

Explanation: (required)
Data out sync all the day 27/05

Evidence: (optional but really useful)
screenshot

If replicable, how: (optional)
[type here]

Platform: (required)
PC and IOS

State: (required)
636

IGN: (required)
Elyra Paler
Game version no# (can be found in the lower left of load up screen - required)
1.21.50.10.22

Ticket submitted in game: (required)
1366663

serene egret
#

Explanation: (required)
No one from the alliance could enter in “The Nexus” event. We all received an error message when trying to join.

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)

Platform: (required)
Android and IOS

State: (required)
219

IGN: (required)
RafaaABE

Game version no# (can be found in the lower left of load up screen - required)
1.21.50.2453

Ticket submitted in game: (required)
1366636

frozen elbow
plucky sable
#

Please let's keep this channel only for bug reporting, if you want to file a bug report please follow #🐞︱bugs-how-to-report to submit it in the right format

manic goblet
#
Lev 2 city in Nexus dissapeared. Or sometimes it appears above players settlement 

Evidence: (optional but really useful)
Screenshots 

If replicable, how: (optional)
[type here]

Platform: (required)
Android

State: (required)
649

IGN: (required)
Youcef

Game version no# (can be found in the lower left of load up screen - required)
1.21.50.3559

Ticket submitted in game: (required)
1364832```
still iris
#

Posting for a player:

Explanation:
In Nexus map you can search Infected Fiends till level 15 even there is no such a thing. Fiends are till level 6 only.

Evidence: ss

If replicable, how: go to nexus map and open search option for Fiends

Platform:
Android

State:
629

IGN: BₐdBₐd

Game version no#
current

Ticket submitted in game:
1366757

granite hill
#

Please let's keep this channel only for bug reporting, if you want to file a bug report please follow #🐞︱bugs-how-to-report to submit it in the right format

fickle prairie
twilit mica
#

Explanation: (required)
I logged into the nexus but spawned in another aliance area, cant send any marches.

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
NB/A

Platform: (required)
Android, PC

State: (required)
585

IGN: (required)
59410612

Game version no# (can be found in the lower left of load up screen - required)
Newest

Ticket submitted in game: (required)
1366936

agile sphinx
#

Explanation: (required)
some other alliance showed in our Nexus spawn area just now (21:50 it ), which should be safe zone. They could attack us. We had event at 14utc and we couldn’t even enter. Now we are without troops and we can’t do anything.

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)

Platform: (required)
IOS

State: (required)
875

IGN: (required)
Mastermind

Game version no# (can be found in the lower left of load up screen - required)
1.21.50.2453

Ticket submitted in game: (required)
1367090

livid fractal
#

Explanation: Can't play game at all, glitches to the multi-state map

Evidence: Screenshot

Replicable? Every time I try logging in

Platform: I'm on Android, also happening on iOS, affecting our entire alliance.

State: 1125

IGN: Dr Banner, many others in OFF alliance

Game version: Latest update

Ticket submitted in game: Unable to submit ticket, can't do anything. EDIT: 1367156

haughty tendon
#

Explanation: (required)
Shell shock has ended earlier. I bought Special crate and now it is worthless, because I could not play

Evidence: (optional but really useful)
You can see on screenshot there is more than 1 hour to the end

If replicable, how: (optional)
Try to play Shell shock

Platform: (required)
Android

State: (required)
1195

IGN: (required)
fang

Game version no# (can be found in the lower left of load up screen - required)
v1.21.50.3559

Ticket submitted in game: (required)
1367160

spring jay
#

Explanation: could not enter today during battle but now we can and getting attacked and only two mines for a whole alliance and another alliance is attacking mines my littles can not mine at all or farm they just get attacked.

Evidence: Screenshot more pics in game bug report.

Replicable? Yes

Platform: iOS

State: 817

IGN: Jen

Game version: Latest update

Ticket submitted in game: 1367162

haughty tendon
#

Explanation: (required)
After the last update with adding HELP feature to intel, items appear and disappear randomly. The ticket was submitted in game 18/05 more that a week ago.

Evidence: (optional but really useful)
On the video pay attention to the orange Explorer mission. it was on the map, but in intel it appeared and disappeared randomly.

If replicable, how: (optional)
Open intel, do mission, collect the prize - other missions will appear and disappear.

Platform: (required)
Android

State: (required)
1195

IGN: (required)
fang

Game version no# (can be found in the lower left of load up screen - required)
v1.21.50.3559

Ticket submitted in game: (required)
1350836

dim lantern
#

I lost all my nexus activity after scoring over 30,000 points and losing a lot of my energy. This is crazy.

Platform : Andriod

State : 181

IGN : Generalwar

Game version : Lastest update

Tiget submitted in game : 12668279

lavish rock
#
Lost all my Nexus merits obtain yesterday, it was over 33000, spent a lot of energy and biocaps, now trying to build it again to that number

Evidence: (optional but really useful)

```Explanation: (required)
[type bug explanation here]

Evidence: (optional but really useful)


Platform: (required)
IOS

State: (required)
670

IGN: (required)
Dark Helmet

Game version no# (can be found in the lower left of load up screen - required)
v1.21.50.2453

Ticket submitted in game: (required)
1367327
granite hill
stark flicker
#

Evidence : Screenshots 

Platform: Android

State: 1118

IGN: Mabell

Game version no# V 1.21.50.3559

Ticket submitted in game: 1367292```
mint bear
digital nymph
#

Explanation:
Unable to join teammate's rally, says target missing

Evidence:
Provided by video below

Replicable:
Yes

Platform:
Android

State:
88

IGN:
Lexie

Game version:
1.21.50.3559

Ticket submitted in game;
1367675

neon bay
#

Explanation: (required)
okay short story: In the beginning Nexus suddenly worked. I was surprised. then I checked my mines. My miners were out, but the mines they were mining were not on the map. So far so weird.
Then my mines were done and I went on searching free ones (still hard bc 1 lvl 7, 1 lvl 6 and 100 ally members), so I found a free spot on a lvl 5 mine. As soon as I tried to send a march there...the game was gone. Connection issue. I couldn't do anything. The game crashed. I tried to restart. The game kept giving connection issues. I'm stuck on loading screen with connection issues now, as soon as it loads it tell me connection lost and restart.

Evidence: (optional but really useful)
ss

If replicable, how: (optional)
🤷 try to mine?

Platform: (required)
Android

State: (required)
362

IGN: (required)
Woelfy

Game version no# (can be found in the lower left of load up screen - required)
v1.21.50.3559

Ticket submitted in game: (required)
Yes I opened a ticket...from the loading screen...I would love to share the ticket number but I cannot see it because the loading screen support doesn't show me my history...just a new ticket. Shrug

dense raft
snow folio
#

Explanation: (required)
Player purchased weekly pass, and has only just been able to enter Nexus after a day and a half. Player has not gotten the additional mines they paid for, and there are only a few mines available, so they still cannot use what they paid for.
They Want to be given what they paid for, or refunded.

Evidence: (optional but really useful)

[type here]

If replicable, how: (optional)

Platform: (required)
Android

State: (required)
343

IGN: (required)
LightingStormCee

Game version no# (can be found in the lower left of load up screen - required)
latest

Ticket submitted in game: (required)
Ticket # 1367486

mild torrent
#

Explanation : Nexus event, 20 alliances in the same map. 2 different bracket

we are 2 alliances per lvl2 area, every time one alliance from previous bracket (0-600) and one alliance more recent bracket (793-8++)
There is no safe zone, we can attack each others, we only have 2 coal mines lvl2 and one cristal mine lvl 1 per area for 200 players. The forces are unbalanced especially for heroes development.

Evidence : screenshots

Platform : all

State : 818

IGN Mel
Tickets number : 1367974

Game version : newest

foggy tinsel
untold oasis
#
I can‘t get in to Nexus

Evidence: (optional but really useful)
Pictures


Platform: (required)
IOS

State: (required)
781

IGN: (required)

♡ꄙꋪꏹꂖꁲ

Game version no# (can be found in the lower left of load up screen - required)
1.21.50.2453

Ticket submitted in game: (required)
1368197
clear edge
#

Explanation : Nexus event, 20 alliances in the same map. 2 different bracket

we are 2 alliances per lvl2 area, every time one alliance from previous bracket (0-600) and one alliance more recent bracket (793-8++)
There is no safe zone, we can attack each others, we only have 2 coal mines lvl2 and one cristal mine lvl 1 per area for 200 players. The forces are unbalanced especially for heroes development.

Evidence : screenshots

Platform : Android

State : 818

IGN El Ghoul
Tickets number : 1367976

Game version : v 1.21.50.3559

toxic heath
#

Explanation: (required)
Nexus Event didn’t work at all, couldn’t do anything.
Had people being able to port on top of each other and on top of the building.
Also can’t access higher lvl MIGO Resource tiles, therefore making purchased bundled for extra tiles useless.

Evidence:
Image plus the hundreds, likely thousands, of complaints you have had.

If replicable, how:
Easy. Try play.

Platform: (required)
Android – though is same on all

State: (required)
42

IGN: (required)
Mephisto

Game version no# (can be found in the lower left of load up screen - required)
1.20.50.3559

Ticket ID: 1368948

Suggestion:
Scrap Nexus, given everyone max rewards for it and apologise.
Plus hire proper Devs and listen to feedback. You were told in the Test Server that Nexus was broken but didn’t listen and pushed ahead anyway.
Thanks to the growing list of bugs, lies and money grabbing more and more people are leaving. How about actually listening to the players for once?

solemn lance
#

Explanation: (required)
Nexus wasn’t working before, didn’t work yesterday and will not work
Level 2 city didn’t open and no one could garrison it
In addition to the 100 bug’s report
1- terrible matchmaking
2- Restrictions: 20 active players, boiler level , participation to get occupation and level 9 mines which are now inaccessible
3- Material conversion rate

Ticket : 136875
Evidence:
Screenshots, bug reports, memes and one music album

If replicable, how:
Yes , Take a look at feedback reports, discussions, bug reports

Platform: (required)
IOS / Android / PC

State: (required)
1078

IGN: (required)
Lagertha

Game version no# (can be found in the lower left of load up screen - required)
1.21.50.2435

Suggestion:
Remove Nexus
Give everyone max rewards for it for entire MIGO season and apologise.
Give everyone a reasonable compensation for time and Money lost
Listen to feedback., PTR already reported that Nexus was broken
Hire a better customer support services

grizzled bridge
#

Explanation: (required)
(1) Can't even get into Nexus (since yesterday). Still can't get into it now.
(2) Game glitches me out of everything to a corner of some random state. Can't get into my mail, chat, backpack, settlement - absolutely everything! I restarted and repaired the game several times so no avail. It will be OK for two minutes then back to showing me the corner of some random state no matter how many times I click/tap "return to my settlement".

Evidence:
Screenshots, screen capture

If replicable, how:
If you allow me to upload screen capture, you can see for yourself

Platform: (required)
Android / PC

State: (required)
1094

IGN: (required)
ZEHA

Game version no# (can be found in the lower left of load up screen - required)
1.21.50.2435

Suggestion:
(1) Remove the Nexus event entirely - it's pointless. You've tried pushing it on people and kept failing to fix the bugs.
(2) FIX THE DARN GAME.

Ticket Number: 1368241

scenic sorrel
#

Explanation: my screen move in different corners or other states, can't play normal and i miss azure. Can't write in chat or something else, it keeps moving to corner of state 1.

Evidence: screenshots.

Ticket ID: 1368343

Platform: phone(android) and PC(windows)
State:317
Name:cRs
Game version: 1.21.50.3559/1.21.50.1022

coarse perch
#

Bug Ticket ID:
1368382

Explanation: (required)
The mines were moved to Nexus, yet the Crystal Mine mission that used to get us points (max reward: 48h of mining) for MIGO and also the needed material to advance is not unlocked yet. I don't know if this is on purpose and it'll be unlocked in the future or if this is a bug and should've already been opened at the start of the week.

Evidence:
Screenshot

If replicable, how:
Just check the MIGO building

Platform: (required)
Android / PC

State: (required)
251

IGN: (required)
Mr. Jonas

Game version no# (can be found in the lower left of load up screen - required)
Recent

Suggestion:
Fix the mission, it's 7.920 MIGO points that people need towards the 500K (max) goal, also material we all need for further upgrades.

warped marlin
#

Explanation:
Unable to request for alliance help in healing troops

Evidence: Screenshots

Platform: iOS

State: 649

IGN: Viper

Game version no#
1.21.50.2453

Ticket submitted in game: (required)
1368499

toxic heath
#

Explanation: (required)
Nexus Event can't access lvl 7 or up tiles, clicking a lvl 7 to send a march and got Invalid action type! message
Evidence:
Image

If replicable, how:
Easy. Try play.

Platform: (required)
Android – though is same on all

State: (required)
42

IGN: (required)
Mephisto

Game version no# (can be found in the lower left of load up screen - required)
1.20.50.3559

sharp pecan
#

Explanation: (required)
Due to the Nexus Glitch yesterday, one of our players is standing on the level 2 City terrain. The settlement is blocking one of the tiles we have to hit to be able to attack the city. Now we can’t attack the city, nor the checkpoint and we are losing points.

Evidence: screenshots

If replicable, how: (optional)

Platform: iOS

State: 1047

IGN: WOW WitchOnWheel

Game version no# (can be found in the lower left of load up screen - required)
Latest

Ticket submitted in game: 1368621

jovial elm
#

Explanation: (required)
9 alliances, including my alliance, cannot attack any buildings but only 3 alliances could occupy the city 2, gate1 and 4 villages.

Evidence: screenshots

Platform: android

State: 998

IGN: nyacchi ♡ kawaii

Game version no# (can be found in the lower left of load up screen - required)
Latest

Ticket submitted in game: 1370873

hasty ingot
#

Explanation: (required)
After the problems yesterday in nexus we have an settlement in the blue area around city 2. That way we can’t attack the last infected and continue on the event. Looking at the other alliances in our group we would have a real good chance at winning or at least reach nexus. But now we will be so far behind that all event is meaningless. Will lose so much that most of season is crap, will not reach 500k needed for the badge, then won’t be able to buy full set, can’t mine level 7+ another day and all the other rewards we will miss out on.

Evidence: (optional but really useful)
see screenshot

If replicable, how: (optional)

Platform: (required)
IOS

State: (required)
308

IGN: (required)
Mr M

Game version no# (can be found in the lower left of load up screen - required)
1.21.50.2453

Ticket submitted in game: (required)
1368683

weak plank
#

Explanation: (required)
Nexus Event still bugged asf. 9 alliances still stuck, can't attack checkpoint because lvl 2 city bubbled and not occupied. the other 3 alliances lvl 2 city been open and could get occupied and can attack proceed attacking checkpoint. whole ranking bs now. Added: remains on Day 3 and 4. On top now no access to mines too
Evidence:
Screenshot
.

Platform: (required)
official PC Version, Android, IOS

State: (required)
1001

IGN: (required)
QueenOf DarkSide

Game version no# (can be found in the lower left of load up screen - required)
latest
In Game Ticket: 1368587

unreal thunder
#

Explanation:
Nexus event still bugged af. Alliance occupied City lvl 2 + Villages + Checkpoint and people who were occupying all buildings didn't get badges for this (SWIFT CONQUEROR, RURAL DOMINANCE)

Platform:
SOS FUN PLUS PC VERSION, ANDROID, IOS

State:
307

IGN:
MiniWizzi

Game version:
Latest one.

granite hill
split kelp
#

Explanation:
We took the lvl 2 city and now we can not attack lvl 1 checkpoint and every other alliance is aloud to.

Evidence: Screenshots

Platform: iOS

State: 781

IGN: sergio

Game version no#
1.21.50.2453

Ticket submitted in game: (required)
1368614

severe finch
#

Explanation: (required)
After the problems yesterday in nexus we have an settlement in the blue area around city 2. That way we can’t attack the last infected and continue on the event. Looking at the other alliances in our group we would have a real good chance at winning or at least reach nexus. But now we will be so far behind that all event is meaningless. Will lose so much that most of season is crap, will not reach 500k needed for the badge, then won’t be able to buy full set, can’t mine level 7+ another day and all the other rewards we will miss out on.

Evidence: (optional but really useful)
see screenshot

If replicable, how: (optional)

Platform: (required)
Android

State: (required)
765

IGN: (required)
sans

Game version no# (can be found in the lower left of load up screen - required)
1.21.50.3559

Ticket submitted in game: (required)
1368682

strong sorrel
#

Explanation:
We cannot attack a level 2 building in the Nexus event!

Evidence: we can't click on the building

Platform: (android/ios/windows)

State
630

IGN:ⒾⓈⓈⒺⒾ

Version 1.21.50.2453

brave spoke
#
Nexus struggle. After fixing all the bugs lvl2 building appeared in a position where one of our players settlement is covering infected needed to be killed to gain access to lvl2. 
Evidence: screenshots

If replicable, how: only fair way is to give our whole alliance rewards for lvl2 building, villages and checkpoint, also make them instantly open for us tomorrow.  We couldn't get in lvl2 and villages, couldn't open checkpoint and lost our chance to fight for our opponent checkpoint. What means they will have straight way to lvl5 and we have to start from beginning. 

Platform: android 

State: (required)
1109
IGN: (required)
[magda]

Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ]

Ticket submitted in game: (required)
1369056
lavish lance
#

Explanation:
We cannot attack a level 2 building in the Nexus event!

Evidence: we can't click on the building

Platform: android

State
630

IGN:ミ★ÐïÐïCåT★彡

Version 1.21.50.2453

warped jackal
#
[As soon as someone start a attack on anything you are holding in Heist it will trigger the red flashing which doesn't stop until event is over, even if you leave the event the flashing will continue out in settlement and wilderness. Its quite straining for just about anybody I think,  and potential quite bad for people triggered by flashing lights.]

Evidence: (optional but really useful)
[Didn't catch the flashing in my screenshots,  but someone else has posted a nice picture]

If replicable, how: (optional)
[I have had the same thing on two settlements today, so, probably just play Heist and have someone starting a attack on you]

Platform: (required)
[Android]

State: (required)
[307]

IGN: (required)
[Eldermother] 

Game version no# (can be found in the lower left of load up screen - required)
[1.21.50.3559 ]

Ticket submitted in game: (required)
[1369201]```
fickle prairie
#
[While in Nexus not able to play the game. Not able to: gather tiles, attacking fiends/infecteds, coal/lime mines, attacking other players/settlements]

Evidence: (optional but really useful)
[Attached Screenshots]

If replicable, how: (optional)
[For everyone in the alliance, just enter the Nexus map and not able to interact on anything on the map.]

Platform: (required)
[type here - operating system, ie IOS, Android, official PC version *and* the device you are using
[IOS]

State: (required)
[505]

IGN: (required)
[Rook] 

Game version no# (can be found in the lower left of load up screen - required)
[1.21.50.2453 ]

Ticket submitted in game: (required)
[1368442]```
fickle prairie
#
[With 2 other alliances in our safe zone.]

Evidence: (optional but really useful)
[Attached Screenshot]

If replicable, how: (optional)
[-]

Platform: (required)
[type here - operating system, ie IOS, Android, official PC version *and* the device you are using
[IOS]

State: (required)
[505]

IGN: (required)
[Rook] 

Game version no# (can be found in the lower left of load up screen - required)
[1.21.50.2453 ]

Ticket submitted in game: (required)
[1369382]```
primal sequoia
#

Explanation: (required)
Nexus Event can't access lvl 7 or up tiles, clicking a lvl 7 to send a march and got Invalid action type! message
Evidence:
Image

If replicable, how:
Easy. Try play.

Platform: (required)
iOS

State: (required)
795

IGN: (required)
Frozen

Game version no# (can be found in the lower left of load up screen - required)
newest

Notice : I couldn’t send a ticket to Ingame Customerservice, bcs I sent already a ticket about Nexus out of Synch Error and Customer Service say, I already sent a ticket about this Event and need to wait til my last ticket is closed 😂

swift comet
#

Explanation: (required)
Can‘t post a ticket to Customer service Ingame about a different bug to the last bug. System tell me, I need to wait, til my out of synch Ingame ticket is closed before I can post a new ticket, that I can‘t gather.

If replicable, how:
Tried to send it twice with the same result. New ticket wasn’t accepted.

Platform: (required)
iOS

State: (required)
795

IGN: (required)
Frozen

Game version no# (can be found in the lower left of load up screen - required)
newest

Ticket submitted in game: (required)
N/A

slow ridge
#

Explanation: (required)
Just received in-game message that higher levels in the Nexus Event have been fixed, however I still cannot access Ivl 7 or up tiles, invalid action message still appears.

Evidence:
Screenshot

If replicable, how:
Test for yourself.

Platform: (required)
IOS

State: (required)
778

IGN: (required)
TheMissesShay

Game version no#1.21.50.2453

Ticket Submitted in-game: 1369801

primal sequoia
#

Explanation:
Nexus event not working, says Data out of Sync
Evidence: attached
Platform:
iOS

State: 795

IGN: Frozen

Game version number - newest

Ticket sent to the game: 1364575

verbal wren
#

Explanation: game glitches to different states I can’t play at all

Evidence: video

If replicable, how:

Platform: iOS iPad

State: 1077

IGN: ~Vicky~

Game version no: latest

Ticket Submitted in-game: yes

sonic sapphire
#

Evidence: In the Video

If replicable, how: Help

Platform: IOS Iphone

State: 831

Type your state number here:
92548773

IGN: لS.

Game version no#lastest

Ticket submitted in game:Yes
craggy briar
gloomy parrot
#

Explanation:
only 6 attempts per day to attack beseker now? no more 10 per day?
Mail about the new update was received after the first round of AA (1~3 UTC ) has ended.
Other people who have completed their 10 chances near the reset clock got more chances than people who have just had time to log in? If there is a significant update, why not wait for this week's AA to finish and add new rules in two weeks? This game is getting weird and not logical. Do impact analysis first.

Evidence:
attached

If replicable, how:
Unfairness 100%.

Platform:
IOS

State:
924

IGN:
レイチェル

Game version no#1.21.50.2453

Ticket Submitted in-game: 1370221

balmy girder
#

Explanation: new update, result annihilation awaits attempts got reduced to 5, but only after update got released. In effect players who attempted to complete task at 1utc had 10 attempts while reset of us has 5. Results ranking become unfair and inaccurate.
I Don’t understand why changing something in middle of the day and not from reset.

Evidence: n/a

If replicable, how:
Platform: iOS
State: 975
IGN: Mockingbird

Game version no: 1.21.60.2475

Ticket Submitted in-game: 1370271

grave wadi
#

Explanation:
After new update, result annihilation awaits attempts got reduced to 5, but only after update got released.
Evidence: n/a

If replicable, how:
Platform: PC
State: 1246
IGN: electri

Game version no: 1.21.50.1022

Ticket Submitted in-game: 1370365

craggy briar
weak dune
#

Explanation:
After new update, Nexus continue to be bugged, no possibility to send march and a lot of lag, the march dont come back home so inst possible send other march, we must logout and enter again in game.
Evidence: screenshot

If replicable, how:
Platform: PC
State: 459
IGN: Kuzlai

Game version no: lastone

foggy tinsel
#

Explanation: March disappear - after making rally icon like see on screenshots its frozen. And all march disappear

Evidence: one screenshot

Platform: Android Samsung S23

State:725
IGN:༺༂ Aether ༂༻
Game version: 1.21.60

Ticket ID: 1370736

granite hill
#

Please if you have the same issue as it looks in the post above CS_upvote kindly up vote it rather than posting a new one 5_Becca_Emote_Pray

rare furnace
#

Explanation: We had fight for level 5 City today. Holded it all the time and got first occupation rewards but now the game says that the enemy alliance got it and we can't take villages

Platform:PC and IOS

State:310

IGN:MARI0

Game version 1.21.60

Ticket number: 1370903

neon bay
#

Explanation: (required)
Nexus is broken like a bone after a truck drove over it. It's laggy, it's bugged and it's not doable at all!

Evidence: (optional but really useful)
see video

If replicable, how: (optional)
try playing nexus

Platform: (required)
All (whole ally was affected no matter what platform)

State: (required)
362

IGN: (required)
Woelfy
Weedle
(posting for 2 accs)

Ticket submitted in game: (required)
1370807

slate gyro
#

Explanation: (required)
We control our Level 5 City. The opponent can port into our territory and burn us, but we cannot port outside of our territory.

Evidence: (optional but really useful)
see pic

State: (required)
704

IGN: (required)
Lyndi 704

Ticket submitted in game: (required)
1370843

woeful mulch
#
Nexus were lagging so bad that it was impossible to get into the building (lvl 5 city) and marches were stuck at 00.00.00 for minutes.

Evidence: (optional but really useful)
Not being able to take ss because I tried to pay

If replicable, how: (optional)
Give us a correct compensation and shut down an event that doesn’t work

Platform: (required)
All devices and platforms

State: (required)
530

IGN: (required)
ЯęD ЯiDiПg вǞDs

Game version no# (can be found in the lower left of load up screen - required)
Newest from today

Ticket submitted in game: (required)
1370845```
timid crypt
#
Nexus were lagging so bad that it was impossible to get into the building (lvl 5 city) and marches were stuck at 00.00.00 for minutes. We couldn’t tell who had the garrison of the town and many people got burned because the game was lagging so much they couldn’t evade attacks. This happened to our opponent too. Marches kept disappearing and the whole thing is causing increasing unhappiness across the whole game. We are not logging on to play a game anymore we are logging on to see what’s broken now. 

You also need a lite mode for settlement effects as I’ve noticed the lagging is worse when more players have wings and effects. 

Evidence: (optional but really useful) attached SS 

If replicable, how: (optional)
Give us the full event compensation and shut down an event that doesn’t work.

Platform: (required)
All devices and platforms

State: (required)
1087

IGN: (required)
Papa Darth

Game version no# (can be found in the lower left of load up screen - required)
Newest from today

Ticket submitted in game: (required)
Can’t submit a ticket because that’s not working anymore for me either. It won’t let me attach photos iOS.
sacred jasper
#

Explanation: (required)
Controlled our Level 5 City and the connecting alliance check point to the level 5 city. The connected Level 5 opponent can port into our territory and burn us, but we cannot port outside of our territory and the connecting checkpoint can’t be challenged until the 30th!

Evidence: (optional but really useful)
see pic and vid

State: (required)
530

IGN: (required)
Island

Ticket submitted in game: (required)
1370886

woeful mulch
#
Nexus: give correct description on how an event work. Write it down and give us players a possibility to understand the gameplay that we have to do. Stop releasing event without a proper explanation on what we have to do. And then make sure that there are no bugs on that proper tested event and a FULL description for the player over what to do, not the overview

Evidence: (optional but really useful)
Not being able to take ss because I tried to pay

If replicable, how: (optional)
Give us a correct compensation and shut down an event that doesn’t work

Platform: (required)
All devices and platforms

State: (required)
530

IGN: (required)
ЯęD ЯiDiПg вǞDs

Game version no# (can be found in the lower left of load up screen - required)
Newest from today

Ticket submitted in game: (required)
1370856```
5 upvotes in bug discussion

[#🐞︱bugs-discussion message](/guild/555639568053829632/channel/925537726223237180/)
acoustic abyss
#

`Explanation:
I got the 3 different rooms to choose in nexus today after beating the village/city. but when I clicked one of the 3 options, I get a banner that said "loading resources"
I never got to pick anything 😭

Consequence
I would assume lost rewards based on the rules description for nexus

Evidence:
I could not screenshot it fast enough 😣

Replicable:
Yes, enter nexus and play the event, be the "lucky" winner of the rooms selection you will see this exact same problem

Solution
Developers need to fix the file formatting system, after every update and patch file injections, many players constantly receive "loading resources" banners (even for simple things like gem, crystal tech research, Behemoth building).

State 86
Ign мᵘғᵃsᵃ₈₆
Version
Ticket 1370937`

mild hare
#

Explanation:
It's day #3 and our Nexus group is still broken. There are three alliances who can be active and play - and nine other alliances suffering from a bubbled level 2 city still.

By now all level 5 cities are taken by the three alliances which didn't have a bubbled city level 2. They also took all the checkpoints level 1 on the map.

-> no first occupancy rewards and nothing for the others

-> a massive disbalance in rankings since 9 alliances can only gather for merits

-> it's impossible to fulfill the tasks for seasonal badges

-> a massive disbalance in coal and limestone between other alliances in our generation which were able to play normally, those in our group who took 3x of what's usual and us, the majority who got nothing.

-> people lost 3h of their days making room and time for an event they couldn't play but had to stay ready in case something changed

Evidence:
See screenshots.

Platform:
all

State:
990 (gen: 961-1014)

IGN:
トラップデューイ

Game version no#
latest (updated today)

Ticket submitted in game:
1368688
1370742

outer current
#

Explanation: The game glitches to different states so that isn't playable at all. sometimes you can't even login. It started before the latest update today 10 UTC. after the update it worked again. now it is back since 17.45 UTC again. The Issue isn't bound to one special device. i have it on two different devices for the account

Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)

Platform: Android

State: 1029

IGN:
Devil's MinPicton

Game version no# before the latest version. and now with the latest version

Ticket submitted in-game: 1371138

royal nest
#

Explanation:
Our level 5 city in Nexus was stolen after we occupied and got the durability down. This means we can not attack any villages in the zone, even though we were the rightful victors and won the occupation, so we lose out on rewards to an alliance that does not deserve it.

Evidence:
See attached images showing our occupation and the city immediately being lost and shielded, and not available for attack until tomorrow

Platform:
Official PC version (entire alliance affected)

State
387

IGN: (required)
Lamaredia

Game version no#
1.21.60.1046

Ticket submitted in game:
1371169

vague vapor
#

𝐏𝐨𝐬𝐭𝐢𝐧𝐠 𝐟𝐨𝐫: Loud.silence
𝐄𝐱𝐩𝐥𝐚𝐧𝐚𝐭𝐢𝐨𝐧: game lagging badly player is unable to access any building and is automatically throwing her out of game started happening after nexus event
𝐄𝐯𝐢𝐝𝐞𝐧𝐜𝐞: screenshots attached

𝐈𝐟 𝐫𝐞𝐩𝐥𝐢𝐜𝐚𝐛𝐥𝐞, 𝐡𝐨𝐰: all troubleshooting steps tried
𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦: android
𝐒𝐭𝐚𝐭𝐞: 971
𝐈𝐆𝐍:Loud. Silence
𝐆𝐚𝐦𝐞 𝐯𝐞𝐫𝐬𝐢𝐨𝐧: latest

𝐓𝐢𝐜𝐤𝐞𝐭 𝐈𝐃: 1371219

tame reef
#

Explanation: Today we were fighting on day 2 of the Nexus and now that the battle is over and we want to exit by clicking on the event and the on Return, the game does not allow it, it display a message that says that we are on a team.
Evidence: Screenshots
Platform: Android
State:362
IGN:Mabelle
Game version: v.1.21.60.3588
Ticket submitted in-game: 1371264

still iris
#

To make a bug report please check #🐞︱bugs-how-to-report or message pinned on this channel. Use correct format as it is asking needed info.

still iris
#

Reporting for player

Explanation:
We did not have Besiege button after enemy first time kicked us from building.
We got in to Lvl 5 building first and was able to hold it for moment and besiege.
But after enemy kicked us out and and we took building back, only options we had was "Info" and "Garrison".
Same in our checkpoint where they attack next, we were able only sit in and do nothing, when enemys besiege button worked just perfectly!

Evidence: ss

If replicable, how: occupy building and open building menu

Platform: All

State: 629

IGN: BₐdBₐd

Game version no# current

Ticket submitted in game: 1371222

craggy briar
#

Bug: unable to login
Ticket: 1371636
State: all
Game version: latest
Platform: all

#

For login issues, please upvote this report. Help us not flood this channel please #🐞︱bug-reporting message NO NEED TO POST AGAIN ESPECIALLY IF WITHOUT TICKET. Just upvote the report as it’s the same 🙏

sullen crest
granite hill
craggy briar
#

For login issues, please upvote this report. Help us not flood this channel please #🐞︱bug-reporting message NO NEED TO POST AGAIN ESPECIALLY IF WITHOUT TICKET. Just upvote the report as it’s the same 🙏

somber bridge
#

Please head to Bug DISCUSSION for talking bearhug

distant vine
#

Bug: unable to login
Ticket: 1372850
State: 995
Game version: latest
Platform: android and desktop

craggy briar
#

Reposting for jawortm (defender of correct format 😁)
Explanation:
Can't log into the game. Got kicked right after daily reset (00:00UTC)

Evidence:
Screenshot

Platform:
PC

State:
539

IGN:
Jawor/Old Man Jawor/ Whiz

Game version no#
v 1.21.60.1046

Ticket submitted in game:
1373145

tacit whale
#

Explanation:
HQ acting a fool

Evidence:
Video

Platform:
PC

State:
584

IGN:
Alanna

Game version no#
v 1.21.60.1046

Ticket submitted in game:
1373526

jovial elm
#

Explanation: (required)
In addition to this bug, #🐞︱bug-reporting message, I am facing the following issues
I cannot send marches to mines even in the city 2 area. I can still hold more 6 mines.

Evidence: screenshots (will upload from smartphone)

Platform: android

State: 998

IGN: Nexus Debugger

Game version no# (can be found in the lower left of load up screen - required)
Latest

Ticket submitted in game: 1373744

Discord

Discord is great for playing games and chilling with friends, or even building a worldwide community. Customize your own space to talk, play, and hang out.

craggy briar
verbal wren
#

Explanation: game glitches to every state impossible to play

Evidence: video

If replicable, how:

Platform: iOS iPad

State: 1077

IGN: ~Vicky2~

Game version no: latest

Ticket Submitted in-game: 1373763

mortal python
#

Explanation: Our Nexus building is still not open and since the last update I can no longer take mines ( for all alliance BFA )

Evidence: screenshots

Platform: PC

State: 991

IGN: mgchampion

Game version no : Last update

Ticket Submitted in-game : 1373845

reef plank
#

Explanation: (required)
In addition to this bug, I am facing the following issues
I cannot send marches to mines even in the city 2 area. also only 2 team can take city 5 and other can't play

Evidence: screenshots (will upload from smartphone)

Platform: android

State: 987

IGN: Nexus Debugger

Game version no# (last update

cold ore
#

Explanation:
Our level 2 city is still protected under it's peace flare and has been since start of event.

Additionally we can no longer send marches to gather at coal/lime/crystal mines.

From the 12 alliances in our Nexus bracket only 3 have been able to progress on the map. Since we don't have a lvl 2 city, we couldn't get a checkpoint. Without a check point we couldn't get a lvl 5 city. The 3 alliances who have had access to the map now control all the lvl 5 cities AND all the lvl 1 checkpoints.

Even if (and I don't hold out hope) our lvl 2 city unlocks tomorrow then there is not enough time to fight for lvl 2 city, lvl 1 checkpoint, lvl 5 city and a lvl 2 checkpoint.

In order to score any points at all we've been forced to rally infected friends - spending so much stamina just to scrape a few points BECAUSE WE CAN'T PLAY THE EVENT AS INTENDED.

Not being able to gather coal/lime/crystals means our Migo buildings are falling behind - you give compensation to all players - including ones who can access their mines, so they progress faster. HOW IS THAT EVEN REMOTELY FAIR?

Evidence: Screenshots

Platform: Android

State: 1001

IGN: FU SoS

Game version: latest update

Ticket submitted in game: 1373633

frozen elbow
#

Reporting for player

Explanation: In the Nexus, there are no rewards for rallying to a level 6 infected (all other levels are available). However, outside of the Nexus, rewards for all levels of rally on infected are still available.

Evidence: ss

Platform: IOS

State: 889

IGN: VIRGO

Game version: latest.

Ticket submitted in game: N/A

gloomy parrot
#

Explanation:
Mostly of our alliance members cant send troops for besieging or attacking checkpoint lv 2.

Evidence:
attached

If replicable, how:
Can we enjoy the event peacefully for just a day? OMG EVERYDAY BUG.

Platform:
IOS

State:
924

IGN:
レイチェル

Game version no#1.21.50.2475

Ticket Submitted in-game: 1374203

frozen elbow
cedar swallow
#

Explanation: Since the Nexus event started our alliance has not been able to participate. We are unable to attack the city level 2, infected, rally fiends or collect resources or mines!!!! It is unfortunate to see that the days go by and the errors are still not corrected despite all the complaint tks that are sent. You send us mails of compensation, but the reality is that it does not compensate at all the days without participating in the event. Besides the fact that there are alliances that can enter Nexus and participate is totally unfair to the alliance that can not, we will be left without rewards and it is not our fault, it is your fault.

Evidence: screenshots/videos

Platform: iPhone

State: 322

IGN: Kis❤️Ry

Game version no# (last update)

Tk:1374193

scenic meadow
#

Explanatuon: My clan unable to besiege but other clans can. It means we lost our checkpoint and were destroyed because we couldn't get the materials out. We were 3rd and this bug has ruined our chances to do well in M.I.G.O. since we dropped to 6th and will lose rewards.

Every day there is a bug or bad lag.

NEXUS IS A PATHETIC PIECE OF PROGRAMMING BY TERRIBLE, AMATEUR DEVELOPERS. COMPENSATE EVERY PLAYER TOP MIGO REWARDS AND DROP THIS GOD AWFUL EVENT.

Android

State 216

Latest update

sharp surge
#

Explanation:
Mostly of our alliance members cant send troops for besieging or attacking checkpoint lv 2.

Evidence:
attached

If replicable, how:
Another day another bug shocker

Platform:
IOS

State:
1060

IGN:
Beast Mode Beardy

Game version no#1.21.50.2475

Ticket Submitted in-game: working on it now

sacred jasper
#

Explanation: We are able to attack lvl 1 checkpoint, villages and lvl 5 building but unable to attack, besiege, garrison the Lvl 2 checkpoint. Was informed we were able to leave the alliance for svs. But for what ever reason we are now restricted under “joining Midway”. This had a huge impact on how successful we were in obtaining Lvl 2 checkpoint. (Specially as it was leads that were effected!) Bugs after bugs after bugs with lack of clear information! You state none of these bugs will have an impact on our migo outcome, I beg to differ! We need adequate compensation that includes glory coins.

Evidence: screenshots/videos

Platform: iPhone

State: 530

IGN: ༺Ö༻

Game version no# (last update)

Tk:1374323

frozen elbow
agile sphinx
#

Explanation: (required)
We had nexus at 14utc. We should be fighting for checkpoint2 but we couldn’t refill garrison or besiege. We were getting always error - cannot dispatch matches to the target area! Really I can’t refill my own garrison???? We ported to few different spaces on the map but it didn’t help. We expect full compensation for the whole alliance for lost battle and all the bios we used for nothing.

Evidence: (optional but really useful)
More Screenshots in game

If replicable, how: (optional)

Platform: (required)
All

State: (required)
875

IGN: (required)
~4M~

Game version no# (can be found in the lower left of load up screen - required)
1.21.60.2475

Ticket submitted in game: (required)
1374379

lusty imp
#

Explanation: (required)
Nexus 14utc. Only our alliance had those issues on map. We couldnt rein and send “destroyers”. Marches were getting stuck and because of it many was not able to port, so had to spend bios to try to speed marches at least. How long this mess will go, and how long people HAVE to deal with it so devs can see that the only thing we get from event is disapointment. nothing working.

Evidence: (optional but really useful)
SS in report, Video at the end

If replicable, how: (optional)

Platform: (required)
Ios

State: (required)
876

IGN: (required)
VALK

Game version no# (can be found in the lower left of load up screen - required)
1.21.60.2475

Ticket submitted in game: (required)
1374396

sturdy cloak
#

Explanation: If you want to report a cheat, you only get a "thank you" message from the bot and no form to fill out.

Evidence: Screenshot

Platform: PC

State: 1273 / all

IGN: Narinia

Game version: latest.

Ticket 1374540

sonic pendant
#

Explanation:
Nexus purge event, at the end of the event time, the buildings that my guild controlled were not protected and the enemy could attack them freely at the end of the event time as you can see in the screenshots schedules.

Evidence:
screenshots

Platform: Android

State:
333

IGN:
31058009

Game version no#
1.21.60.3588

Ticket submitted in game:
1374674

sage violet
#
Operation Festival event relaunch without notification. 

The Operation Festival event was relaunched on May-31 without prior notification issued to players via system mail, which resulted in a complete erasure of all previous prigress in this event, including the loss of the purchased (unlocked) second/third tier rewards. 

Evidence: screenshot attached (of the event page with the updated date and reset progress). 
In addition, in this discord server, peiole confirmed same happened to them in #📋︱feedback-discussion 

If replicable, how: Open events billboard, scroll to the Operation Festival, open the event page to see that it started from the beginning 

Platform: (required)
Android. 

State: 165
But other states are affected too

IGN: Anne Stezia jr.
But other accounts are affected as well

Game version no# see screenshot attached 

Ticket submitted in game: 1374957, 1374983```
acoustic abyss
#

`Explanation:
Since developers added crystal mining to the world event, every week has had 3 tasks to complete for mining crystals. (23 weeks of 23 weeks allowable prior to nexus release)
Since the introduction of nexus, the developers cutoff mining, transported the mines inside nexus, canceled the mining tasks when they were shown as "next week's upcoming events"

Consequence:
It lowers the chance for players to obtain the 500,000 world event badge for stage 1 by 7,920 points. I myself am one of the players who will not receive the 500,000 points badge because of this error.

Evidence:
Ask anyone in game, view the video below.

If replicable, how:
Nexus is already released so unless you played the game prior to this or speak with the develed who probably are clueless, you would not know this bug/issue exists.

Suggested solution:
Give all players in the game the proper compensating and credit their world event badge for stage 1 according!

Platform:
All
State:
All
IGN:
SOS discord bot says my name is a bad word
Game version no#
All of them

Ticket submitted in game:
Auto closed by the bot
`

plush lake
#

Explanation:
No rewards for rallies in Nexus

Consequences:
No rewards

State 457
Tkt submitted yesterday

craggy briar
#

The screenshot belongs to the player above my post and I added it as per request☺️ I’m open for discussions in my dms, or for bug issues, please go to the #🐞︱bugs-discussion channel and let’s keep this channel for reporting only. Thank you 🙏

last lintel
#

Reporting on behalf of Shady:

Doomsday Truck Event:
When trucks are raided, the reward received is always only the lowest. At the same time, higher rewards vanish from their/my truck - No one gets them.

Evidence: (optional but really useful)
Many Screenshots (saved if needed), Reports from other People around them, Screenrecording (which is added)

If replicable, how: (optional)
Play Truck Event - it happens every single raid since 3 days now.

Platform: (required)
PC and Android, probably All

State: (required)
1273

IGN: (required)
Shady

Game version no# (can be found in the lower left of load up screen - required)
1.21.50.3559 (no updates in App store found)

Ticket submitted in game: (required)
1370752```
ruby heart
#
Due to mistakes, we were unable to move into the enemy's zone, but the enemy could fly over to us. Because of this, the entire rating of the event has already been ruined. The compensation sent is ridiculous. Send out the glory points to everyone and close the event. Test the event on PTR servers, not live servers. There are new mistakes every day.

Evidence: (optional but really useful)
you have already admitted your mistakes

If replicable, how: (optional)
Send out the glory points to everyone and close the event. Test the events on PTR servers, not live servers.

Platform: (required)
PC and Android, probably All

State: (required)
571

IGN: (required)
laptar

Game version no# (can be found in the lower left of load up screen - required)
1.21.60.1046

Ticket submitted in game: (required)
1375360```
granite hill
#

Reporting on behalf of : GrafX

Before crash , had a message box "data out of synch" , i closed the game try to restart with the screen at the bottom and i tried the "repair game" button , reinstall, and everytime i start the game i get the screenshot at the bottom , can't connect it keeps looping when clicking on "reconnect" , i then clicked on "contact support" send the issue , got an auto answer from the system asking me to check the phone operating but i'm on computer and i tried the other options with no result .

Evidence: (optional but really useful)
Screenshot down below

If replicable, how: (optional)


Platform: (required)
Desktop (PC)

State: (required)
1310

IGN: (required)
HOP Grafx

Game version no# (can be found in the lower left of load up screen - required)
1.2.1.206

Ticket submitted in game: (required)
1375476```
cosmic oxide
#

Evidence: See screenshot

If replicable, how: when inside nexus, after using free ports, try and relocate again when it states “relocate 4,000 biocaps” it will not use biocaps but will use an advanced relocator from your backpack.

Platform: iOS

State: 1016

IGN: Believer

Game version no# 1.21.60.2475

Ticket submitted in game: 1375679```
frozen elbow
craggy briar
#

Hello everyone! Gentle reminder that devs are requiring tickets in reports for us to submit it 🙏 For correct format, kindly check the pins in this channel and copy paste. thank you!

granite hill
craggy briar
#

Hello, please open a ticket in game before submitting a report here 🙏 thank you

blissful grove
#

Evidence: Attached screenshots as well as our ranking has dropped today since we were unable to leave the safe zone. 

ING: ♡︎Jᵉⁿⁿⁱᶠᵉʳ♡︎
Platform: IOS
State: 1026
Ticket submitted in game: 1375908```
valid comet
#

Entire alliance still can not play Nexus event. It has been the same issue every day without change. We can not interact with anything except for Intel, with error messages when we attempt to do anything else.

Evidence: can provide screen shots of needed but I'm sure many have already been reported.

If replicable, how: it has been Replicated every day of the event.

Platform: android

State: (required)
650

IGN: Gumbalina

Game version no#
1.21.60.3588

Ticket submitted in game: (required)
1375889

craggy briar
#

Bug: Nexus Struggle - Unable to port to buildings while others can. Cannot reach target location pop up.
IGN: Bongo
State: 597
Ticket #: 1375900
Platform: PC
Game Version: Latest

weak dune
#

Explanation
After Yestarday today we had a new fantastic Bug day, there are who can fight to control the checkpoint 1 and fight at city lvl 5 at same times, who cant attack lvl 5 city because dont have the control of his checkpoint lvl 1.
There are who can rally checkpoint after the end of the fight too
There are who can rally other ally checkpoint also if they dont control lvl 5 city and cant relocate there, but from their spawn area.

Consequence
Ppl lose rewards, interess to this event

Platform: iOS/PC/android

State: 459

IGN: Kuzlai

Game version no# latest

Ticket submitted in game: 1375810

wet granite
#

Explanation
Multiple ghost players appear on screen in different locations.

Consequence
My alliance members said I’m crazy…

Platform: iOS/PC/android

State: All States

Game version no# latest

little oar
#

Explanation: Invalid action type galore

Since day one of NEXUS STRUGGLE our Alliance YTF or any other alliance on our map (apart from DEU today 31/05 14 UTC who miraculously managed to get all the buildings and checkpoints somehow) is unable to play the event. This means every single participant misses out on mining results, rewards, ... We can't attack infected, gather, mine, g__et any kind of points__, __relocate __or even, heaven fobid, encounter other bugs that plague this event. And hey, I make this new post because my earlier bug reports (and upvoted by everybody I could get my hands on in our map and alliance) got deleted.

Most popular messages by the game.
"Cannot reach target location"
"Cannot Dispatch Marches to the target area"
"Invalid action type"

Everyday I made screenshots, made ingame bug tickets. Until now we heard nothing considering a compensation or even an acknowledgement of the problem.

Evidence: See screenshots

If replicable, how: Just log in to our map and experience the fun.

Platform: All platforms

State: 391, ....

IGN: D'White D'lIdo

Game version no# latest and greates

Ticket submitted in game: 1311848,1366694,1368622,1368644,1368702,1368756,1370771,1373681,1374026,1374199,1375302,1375339,13759109

sweet marsh
#
[NEXUS: We took the level 2 checkpoint but the other team got credit, costing us the ability to take the level 7 city and progress to the finals! Territory again being invaded without checkpoints.

This happened before too, giving our level 1 checkpoint to the other team and allowing them access to our territory and taking our level 5 city!]

Evidence: 
[Photos of us in control and taking the level 2 checkpoint down to zero, but then bubbled for the other team. Map showing how the team jumped territory as well.]

If replicable, how: 
[Fix your game! Give us the migo points we were denied because of this glitch and all the other glitches that caused everyone to lose the match who shouldn't have! We did the work. We succeeded, but the event is so broken that we didn't get to progress!

At the very least, you owe better compensation than what you have been giving! Please give everyone the Island Points or HQ sets they deserve for all the glitches, errors, frustration, and inconvenience this event has caused.

Discontinue Nexus, it is far too bugged to be live.]

Platform:
[Our team has both Android and IOS]

State: 
[1078, but probably others too.]

IGN: 
[Blame Cat] 

Game version no#: 
[1.21.60.3588]

Ticket submitted in game: 
[Ticket: 1375928]```
primal sequoia
#

Explanation
Gathering in Nexus isn’t possible due to getting a bug report.

Consequence
No Gathering possible.

Platform: iOS

State: 795

IGN: Frozen

Game version no# latest

Ticket submitted in game: 1376070

still iris
#

Reporting for a player

Explanation:
Today we were taking back our lvl 1 checkpoint. During that we could not attack lvl 5 city.
Other alliance had the same situation, they needed also to take back their lvl 1 checkpoint but they were able to attack lvl 5 city same time!
So when our checkpoint had been fully occupied other alliance had already got checkpoint AND lvl 5 city.

So our game is finished in 5 mins, we lose our possibility to play, we lose bunker and facility (same time with nexus) we lose our points and ranking, when the rule speak clear .. .u cant attack a city protect from a checkpoint is u dont controll it before.

Evidence: -

If replicable, how: -

Platform: PC
State: 459
IGN: Kuzlai

Game version no# latest

Ticket submitted in game: 1375810

fast crag
#

Evidence: Added.

If replicable, how: N/A

Platform: iOS , iPad

State: 889

IGN: f e l i c i a

Game version no# 1.21.60.2475

Ticket submitted in game: 1376580```
floral patrol
#

Evidence: Added

If replicable, how: alliances that only owned their level 1 checkpoint at the start of the first day to fight for city 7. They can take checkpoint 2, and both level 5 cities, and then somehow are able to relocate to an entirely different sector.

Platform: I am on Android but this is a game mechanic bug.

State: 1117

IGN: (required)
Swiftshank

Game version no# latest

Ticket submitted in game: 1377477
last lintel
#

Reposted for redstorm338


Nexus: retook the level 1 checkpoint but cannot progress to the lvl 5 city, game over and unable to gain more merits or access to additional mines.

Evidence: see screenshots

If replicable, how: (optional)
[type here]

Platform: (required)
Android tablet

State: (required)
1078

IGN: (required)
N/A

Game version no# 
[ 1.21.60.3588]

Ticket submitted in game: 1376509```
🔼 5 🔽 1 {already collected}
#

Reposting for dingdongdash:

error message when trying to switch accounts. account is bound to facebook. shows the error when trying to switch to it on phone. still has access on pc. 

Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)
[type here]

Platform: (required)
Android, redmi note 11

State: (required)
1076

IGN: (required)
himic

Game version no# (can be found in the lower left of load up screen - required)
1.21.60.3588

Ticket submitted in game: (required)
1376133```
🔼 3 🔽 1 {already collected}
#

Reposting for danielst6062:

The side mission "Defeat another chief in battle" is not working as it should. Succesfull attacks are not registered.

Evidence: (optional but really useful)
See attached screenshots of the side mission status and attacks

If replicable, how: (optional)
I can keep attacking different settlements, without the side mission triggering.

Platform: (required)
Happens both on Android 14 and Winows 11

State: (required)
State 1, but I had the same problem in other states before.

IGN: (required)
N/A

Game version no# (can be found in the lower left of load up screen - required)
1.21.60.1046

Ticket submitted in game: (required)
1367190 (ticket was closed four days ago without solution)```
🔼 4 🔽 1 {already collected}
spark wing
#

Please follow chat rules and use this channel only for bug reports

forest wasp
#

*** Posting on Behalf of Serkan***

[nexus event does not give the badge for occupation of lvl 2 city in the seasonal badge]

Evidence: (optional but really useful)
[see pictures]

If replicable, how: (optional)
[allow to claim the badge from seasonal badges]

Platform: (required)
[iOS]

State: (required)
[450]

IGN: (required)
[SeRKaN] 

Game version no# (can be found in the lower left of load up screen - required)
[latest]

Ticket submitted in game: (required)
[1377512]```
frozen elbow
native pebble
#

Submitted for GrafX
Explanation:
when player click on Survivor Dash, it is stuck on that screen
Saying "Unlocked by completing the previous level" but there's nowhere to click

Evidence:
Screensh

If replicable, how:
Happens everytime player tries to

Platform:
PC

State:
1310

IGN:
HOP GrafXp

Game version no#
1.21.60.1046

Ticket submitted in game:
1362719

sleek veldt
#

Explanation: (required)
[10 rallies on lvl 6 Infected Fiend on Nexus Map. And only 1 rally per account gave that specific Nexus reward (lime or coal). And it was 28 lime and 9 coal, which is not at ALL what is mentioned as "CHANCE TO GET" (40 lime & 18 coal). All in all this is not even bug, this is scam]

Evidence: (optional but really useful)
[Attached]

If replicable, how: (optional)
[Play your own game, or at least test your own creations]

Platform: (required)
[PC

State: (required)
[704]

IGN: (required)
[Lissa-Alissa.711]

Game version no# (can be found in the lower left of load up screen - required)
[1.21.60.1046]

Ticket submitted in game: (required)
[1377808]

craggy briar
raw vine
#

Explanation: (required)
[hello I noticed that since the last update the light circles of the collection effects had disappeared I asked the question to other members of the alliance and they are in the same case]

Platform: (required)
[PC

State: (required)
[1118]

IGN: (required)
[༒Ǥнσsτ❾➆➃༒]

Game version no# (can be found in the lower left of load up screen - required)
[1.21.60.1046]

Ticket submitted in game: (required)
[1376117]

gloomy parrot
#

Explanation:
I don't receive resources and speedups anymore after completing 3 fiend rallies per day. It used to still give us speedups even not giving us airplane stuff. Why it becomes so stingy now?

Evidence:
attached

If replicable, how:

Platform:
IOS

State:
924

IGN:
レイチェル

Game version no#1.21.50.2475

Ticket Submitted in-game: 1374996

worthy ocean
#

Explanation:
i bought the monthly perks pass which contains the 100% perk on all RSS for gathering. i sent my gatherers and the time was 12 hours ... which is the normal gathering time with no buff. so it seems the perks are not working, if they are it hould be 6 hours ...

Evidence:
attached

If replicable, how:

Platform:
PC, Mobile

State:
1295

IGN:
RWK

Game version no#1.21.60.1046

Ticket Submitted in-game: 1378544

scenic meadow
#

Explanation:
Nexus is so broken. Every day has been nothing but bugs. Yesterday and today, we cannot progress beyond our checkpoint but other clans can. It is a total disgrace we have been forced to miss out on M.I G O. rewards because FunPlus are incompetent and made a badly designed event like this. Buffs, time and money all lost in this thing for 6 DAYS!

Consequence:

Many people quitting. We had enough of rubbish like this being thrown on us.

Evidence
See Screenshots

EraZor

State 216

Android - latest version of the game.

Ticket: 1378603

neon bay
#

Explanation: (required)
During Nexus we can rally lvl 5 city
But we cannot reinforce or send besiege marches because "you cannot dispatch marches to the target area"

Evidence: (optional but really useful)
Video

If replicable, how: (optional)
I have no idea

Platform: (required)
IOS and Android

State: (required)
362

IGN: (required)
Woelfy

Ticket submitted in game: (required)
1378667

dull pumice
#

Explanation: (required)
For the past 2 days some players, including myself, have not had any mark 0 behemoth intel missions. Others apparently have.

Evidence: (optional but really useful)
Photos

If replicable, how: (optional)
Happened past 2 days and to other players.

Platform: (required)
iOS and android (unsure about pc)

State: (required)
1010

IGN: (required)

▄︻デG̷r̷i̷g̷═

Game version no# (can be found in the lower left of load up screen - required)
1.21.60.2475

Ticket submitted in game: (required)
1378680

hybrid quail
#

Explanation: (required)
After i occupied 1 Level 2 city and 3 villages, I didn't get Icy Isolation / Migo badges Swift Conqueror and Rural dominance.

Evidence: (optional but really useful)
Screeshots showing that i had occupied the buildings and other SS showing i didn't got the badge.

If replicable, how: (optional)
Enter in Nexus and occupy the buildings and check if you get the badge.

Platform: (required)
Android

State: (required)
309

IGN: (required)
███▓▒░ LE ░▒▓███

Game version no# (can be found in the lower left of load up screen - required)
1.21.60.3588

Ticket submitted in game: (required)
1374509

onyx saddle
#
Our entire alliance has been unable to play Nexus event missing out on badges that other alliances in our state have been able to get.  We cannot attack zombies or gather for coal, limestone or crystals.  Our score and rewards in MIGO event have been really affected.

Evidence: (optional but really useful)
[see pictures]

If replicable, how: (optional)


Platform: (required)
[iOS]

State: (required)
[782]

IGN: (required)
[GMomma and NinjaSquirrel]

Game version no# (can be found in the lower left of load up screen - required)
[latest 1.21.60.2475]

Ticket submitted in game: (required)
[1378713]
rough abyss
#
Yesterday and today, after the capture of checkpoint No. 1, we were not allowed to do anything (attacks on buildings, relocation to the territory of the city 5). At the same time, other unions could move to different points on the map, although they were at the same level of captured buildings as us! 

Evidence: (optional but really useful)
[see picture]

If replicable, how: 
[type here]

Platform: (all)

State: (625)

IGN: Succub punch

Game version no#1.21.60.2475

Ticket submitted in game: (required)
[Provide your ticket number here]`
weak dune
#

Explanation:
Our entire alliance has been unable to play Nexus event, Are two days that we control our checkpoint lvl 1 but we are unable to relocate or attack or do something aways from our spawn (safe) zone. We lose points, ranking, rewards and migo badge.

Evidence: see pictures

If replicable, how: (Play this event)

Platform: Pc, iOS, Andorid

State: [459]

IGN: Kuzlai

Game version : latest

Ticket submitted in game: yesterday 1375810 - today 1379017

still iris
#

Explanation: In Nexus map, if you try to adjust ammount of troops to heal once, game automaticly adds all.
This was working yesterday but not today.

Evidence: video

If replicable, how: Try to choose small patch in hospital while in Nexus.

Platform: Android

State: 629

IGN: BₐdBₐd

Version: latest

Ticket: 1379128

hollow forum
#

Explanation:
Don’t see my sentinels inside and outside of my main settlement, but from my alt I see it!

Evidence: see pictures

If replicable, how: (optional)
I have not idea

Platform: PC, iOS

State: 63

IGN: Buried Alive

Game version : latest

Ticket submitted in game: 1379534

frosty totem
#

Explanation: (required)
Can’t report bug.

Evidence: (optional but really useful)
Infinite loop on loading screen.

If replicable, how: (optional)
Support page cannot be loaded

Platform: (required)
iOS

State: (required)
649

IGN: (required):
Tigerr

Game version no# (can be found in the lower left of load up screen - required)
1.21.60.2475

Ticket submitted in game: (required)
NA can’t report so no ticket.

weak dune
#

Explanation:
New day new bug, today mines are vanish .. we cant gather mine, (crystal coal lime),we cant found mines, we cant search mines (option are removed from the choice)

Evidence: see pics

If replicable, how: play this game

Platform: (required)
iOS, Pc, Android

State: (required)
459

IGN: Kuzlai

Game version no: latest

Ticket submitted in game: 1379858

gaunt sierra
#

Explanation: (required)
Nexus event didn't work at all for our alliance, State 392 / UMF. We couldn't play the event at all, nothing worked even after multiple tries of fixings the event. Nothing couldn't be done, everything just gave different types of error messages. It felt like our alliance was teleported to some other alliances area, at least we were teleported next to some other alliance and that might have been behind the event not working at all for us.
We want all the rewards we missed because of this and the event not working. We couldn't mine, we are missing all the migo poits, all resources, everyhing.

Migo merits are super important and we missed all those. For example I have been number 1. in our alliance in the latest two migo and now I didn't even get any ranking. Please provide migo merits and rewards for me based on me ranking no.1 in our alliance and for the whole alliance with top3 ranking in the event.

Evidence: (optional but really useful)
Lot of screenshots taken during the week. Please see.

If replicable, how: (optional)
Every time trying to go to the nexus, same thing, every day, nothing works. We couldn't play at all.

Platform: (required)
All platform with the whole alliance. Androids, Iphones, everything.

State: (required)
392, alliance UMF

IGN: (required)
Awaken

Game version no# (can be found in the lower left of load up screen - required)
1.21.60.3588 and all the previous version with nexus before latest updates.

Ticket submitted in game: (required)
1362896

native pebble
#

Resubmitted for GrafX
Explanation: (required)
Before crash , had a message box "data out of synch" , i closed the game try to restart with the screen at the bottom and i tried the "repair game" button , reinstall, and everytime i start the game i get the screenshot at the bottom , can't connect it keeps looping when clicking on "reconnect" , i then clicked on "contact support" send the issue , got an auto answer from the system asking me to check the phone operating but i'm on computer and i tried the other options with no result .
Same exact problem append for the second time this week. Was reported as a bug yesterday. Was fixed but now is happening again today
Evidence: (optional but really useful)
Screenshot down below

If replicable, how: (optional)

Platform: (required)
Desktop (PC)

State: (required)
1310

IGN: (required)
HOP Grafx

Game version no# (can be found in the lower left of load up screen - required)
1.2.1.206

Ticket submitted in game: (required)
1375476

stark flicker
viscid gazelle
#

For my alt, Flack_Gump
Explanation:
My wounded troops in hospital and possibly some dead troops from nexus remained after nexus ended.

Evidence:
Screenshot of hospital

If replicable, how:
My settlement had not been attacked nor had I attack anyone outside of nexus map to get hundred of thousands troops injured in hospital.

Platform:
Playing on ios

State:
1094

IGN:
GNR Flack_Gump

Game version no#
1.21.60

Ticket submitted in game:
1380155

gusty fox
#

Explanation:

When the Nexus Event was introduced, there was an event board for the Nexus Event in the MIGO task list at night. So there should also be MIGO task points for the Nexus Event. In the morning, the Nexus Event board had disappeared from the MIGO task list again. It's a shame I didn't take a photo of it. This means that anyone who has not placed at least once in the top rankings "SVS or CC", the ranks that cannot be purchased with the MIGO token, will not receive any MIGO fame points for phase 1. I have completed all the tasks and now I don't receive any MIGO fame points, see photo. The Nexus Event is by far the most error-ridden event you have ever put us through.

Evidence: see pics

Platform: (required)
iOS, Pc, Android

State: (required)
459

IGN: ZeroCool

Game version no: latest

Ticket submitted in game: 1380168

dreamy viper
#
Nexus struggle really struggling - at very end (where alliances were fighting for main Nexus city) we had our checkpoint 1 won the day before - yet we couldn't move to fight for city lvl5 with other alliance (WOD). If that's how it should be working - fine. But we saw another alliance have exactly same situation (their checkpoint lvl1 won and lvl5 city territory taken by another alliance [Neo]) and they still could port and fight with them over lvl 5 city - also in screenshot. Which how is it fair? Also FUN alliance ported into our lvl5 city even though they weren't related to our territory whatsoever 

Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)

Platform: (required)
Android

State: (required)
655

IGN: (required)
OnMyKnees 

Game version no# (can be found in the lower left of load up screen - required)
[v.21.60.3588]

Ticket submitted in game: (required)
Submitted yesterday already marked as completed, even though i tried doing it the way to avoid bots.
hollow mortar
#

Explanation: In the Nexus, I participated in the occupation of level 7, I received awards by mail. But I didn't get an award in season badges, why?

Evidence: screenshots

Platform: Android, Ios

State: 457

IGN: Mrs. Baum

Version: latest

Ticket: 1379671

frozen elbow
verbal forge
#

Explanation: (required)
No access to Nexus or the Mineas

Evidence: (optional but really useful)
See attached screenshots

If replicable, how: (optional)
Just click on Nexus event or try and seach for mines in game

Platform: (required)
Android, both tablet and phone, and pc
State: (required)
1093

IGN: (required)
Diablo Fire

Game version no# (can be found in the lower left of load up screen - required)
Current Version

Ticket submitted in game: (required)
1380426

delicate hearth
#

Explanation: (required)
During the 4th week of the first stage of MIGO, mine tasks were removed because of the Nexus, meaning thousands of players were unable to reach the goal of 500k points. This is very unfair and dishonest.

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)

Platform: (required)
PC Version

State: (required)
429

IGN: (required)
DeaN™

Game version no# (can be found in the lower left of load up screen - required)
1.21.60.1046

Ticket submitted in game: (required)
1380437

amber karma
#

Posted for doubletap3323

Explanation: Players MIGO score fell 2 short from achieving the first stage 500k point tier "new beginning"achievement. Issues with Nexus prevented us from playing the first day. There was a long connection delay to get into the event, and once in the event, buildings that should have been open and available for attack remained protected. There were also scoring issues with gathering and killing infected. Player ranker 2 internally and 25 overall and alliance ranked 7th. Player has completed all tasks and stage 1 ends at reset today.

Evidence: See screenshots

If replicable, how:

Platform: iOS/iPad

State: 161

IGN: ealdent

Gameversion: 1.21.60.2475

Ticket submitted in game: 1380519

delicate hearth
#

Explanation: (required)
The incredible DEV's (contains irony) gave the rewards for the mine tasks that they didn't have last week, but it didn't count towards the 500k needed to gain glory.

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)

Platform: (required)
PC Version

State: (required)
429

IGN: (required)
DeaN™

Game version no# (can be found in the lower left of load up screen - required)
1.21.60.1046

Ticket submitted in game: (required)
1380628

craggy briar
#

Bug: Nexus - Abnormal amount of RSS consumed for Healing.

Explanation: Due to the bug not allowing us to enter Nexus, my account got zeroed and my hospital has 39 days of healing. From 5B RSS, I was left with only 2B. The in-game rules do not indicate this. Troubleshooting did not help

IGN: ☆☆WAPPIE☆☆
State: 42
Ticket: 1380673
Platform: Android
Game Version: Latest

foggy tinsel
#

Explanation: In recycling center i choose around ~190 serum (little) to make replacement with refined fuel i should get around ~100. But I don't get nothing.

Evidence: 3x ss

IGN:༺༂ Aether ༂༻
STATE:725
TICKET:1380946
VERSION:LATEST
PLATFORM:ANDROID

fierce dock
#

Explanation:

The points required for "A New Beginning", one of the season badges of the first phase of the Migo event, did not reach 500000 due to a calculation error and missing points, and the badge was not awarded. Although I participated in all events and ranked in svs, I collected 499998 points. The points submitted late for phase 1 of the weekly migo missions were also written to phase 2. The Nexus Event is by far the most error-ridden event you have ever put us through. If there was only the task of collecting minerals from the weekly migo missions, this score would have been passed very easily. I demand a solution to the problem.

Evidence: pics

Platform: (required)
iOS

State: (required)
198

IGN: m_g

Game version no: v 1.21.60.2475

Ticket submitted in game: 1380045

still iris
#

Reposted for Adeline:

Explanation: Required

Completed all the required tasks and the migo glory not received although some have said they didn’t use a coin and couldn’t I did use one in the first state event so now it’s basically wasted. This is such a soul crusher got many of us plus you have no way to keep track of anything because you deleted the board we usually have for Migo.

We literally go thru hoops for these rewards. Many of my alliance lost out on this same one we expect it to be resolved

For the free to play or mid spenders though this is really just a slap in the face getting this close and no win. Even you can do better than this

State: 746
IGN: Adeline
Platform: IOS and PC windows
In game report: 1380410

Previous votes
🔼 29 🔽 1

burnt inlet
#

Explanation:

The points required for "A New Beginning", one of the season badges of the first phase of the Migo event, did not reach 500000 due to a calculation error and missing points, and the badge was not awarded. Although I participated in all events and ranked in svs, I collected 497094 points. The points submitted late for phase 1 of the weekly migo missions were also written to phase 2. The Nexus Event is by far the most error-ridden event you have ever put us through. If there was only the task of collecting minerals from the weekly migo missions, this score would have been passed very easily. I demand a solution to the problem.

Evidence: pics

Platform: (required)
iOS

State: (required)
198

IGN: Rogutos

Game version no: v 1.21.60.2475

Ticket submitted in game: 1380947

agile sphinx
#

Explanation: (required)
Intel companion behemoth missions are missing.

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)

Platform: (required)
All

State: (required)
875

IGN: (required)
~4M~

Game version no# (can be found in the lower left of load up screen - required)
1.21.60.2475

Ticket submitted in game: (required)
1381118

merry sand
last lintel
#

on behalf of Ruby

HQ effects are showing incorrectly. Even when lite mode is turned off, I see the rings at the bottom but not the actual effect, and for the ring effect only one ring is showing.
When I focus on a HQ, I see their effects but mostly only rings are shown and my own effect does not show either.

Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)
Go on the world map and look at HQs.

Platform: (required)
iOS - iPhone

State: (required)
829

IGN: (required)
Ruby Dead 

Game version no# (can be found in the lower left of load up screen - required)
1.21.60.2475

Ticket submitted in game: (required)
1381219```
zinc ridge
#

Explanation :
The ring effect from skin sets are not visible for myself and entire state 276

Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)

Platform: (required)
Android

State: (required)
276

IGN: (required)

Hopeless Lumi
Game version no# (can be found in the lower left of load up screen - required)
1.21.60.2475

Ticket submitted in game: (required)
1381149 (edited Today at 3:58 PM)

desert stag
#

Explanation: alliance hall.
today, like last week, after completing the dance event in the alliance hall, no one was able to donate the necessary items. items do not unlock. as seen in the attached screenshots. other times the same thing happened; the last two times we noticed what happened more precisely.
Evidence: screenshots.
If replicable, how: perhaps, it is a weekly event.
Platform: all. the same problem for all us with different platforms.
State: 1064
IGN: Karma कर्म
Game version no#: latest.
Ticket submitted in game: 1381644

agile sphinx
#

Explanation: (required)
Trap. Each time we have trap, white info box from mines is popping up. Resetting game during trap or hiding and then unhiding menu it not helping either. After trap everything is back to normal.

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)

Platform: (required)
All

State: (required)
875

IGN: (required)
~4M~

Game version no# (can be found in the lower left of load up screen - required)
1.21.60.2475

Ticket submitted in game: (required)
1381704

spark geyser
#

Explanation: (required)

Foot Clan Base- Last week and this week my alliance defeated all 4 weak spots and then Shredder but we received a mail last week saying “defeated 2 weak spots” and this week it says “defeated 1 weak spot”

Screenshot from this week included

Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)

Platform: (required)
All

State: (required)
310

IGN: (required)

Game version no# (can be found in the lower left of load up screen - required)
1.21.60.2475

Ticket submitted in game: (required)
27068033

heavy viper
#
Stage instructions for phase 2 is missing "Use plasma cores". Sources for phase 2 says "Plasma and Speedups " 

Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)
[type here]

Platform: (required)
Android- Galaxy S24 Ultra

State: (required)
1133

IGN: (required)
General k3nny

Game version no# (can be found in the lower left of load up screen - required)
v 1.21.60. 3588

Ticket submitted in game: (required)
1381918
cloud knoll
#
I cannot acces my account on the top-up website 

Evidence: (optional but really useful)
Screenshot 

If replicable, how: (optional)
[type here]

Platform: (required)
Android/computer 
Chrome or edge 

State: (required)
1316

IGN: (required)
Naoya怪物

Game version no# (can be found in the lower left of load up screen - required)
V1.21.60.3588

Ticket submitted in game: (required)
1382078
warm tiger
#
After the nexus event, the state technology for the mines was reset... as a result, we are missing a lot of mines.... many people paid to quickly get to level 9 mines and also to 8 pieces..... due to this bug are very much at a disadvantage ..... the devs are increasingly giving us the feeling that they are trying to force us to buy the packages ..... we also have a growing feeling that mines are deliberately kept scarce here in order to get more toxic to bring the states... more fights more gains?

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
Screenshot

Platform: (required)
All platforms 

State: (required)
989 .... But probally all states

IGN: (required)
DroGa.

Game version no# 
Latest Game Version 


Ticket submitted in game: (required)
1382156
ruby heart
#
Unable to open "Foot Clan Showdown Alliance Mode" this week, the attempt was not restored on Monday. Other unions may open for the second time during the period 05/29-06/04.


Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
Give the opportunity the event a second time. Or send compensation.    

Platform: (required)
All platforms 

State: (required)
571

IGN: (required)
laptar

Game version no# 
1.21.60.1046


Ticket submitted in game: (required)
I can't submit a ticket in the game. Because you haven't dealt with the previous problem yet.```
frozen elbow
thorny marsh
#
Lucky Slot bundle for 299 diamonds are gone, this one with the 6 crates for behemoth, 15 poly plasma cores etc. Now there is only the bundle for 499 diamonds and the waste bundle for 299 diamonds.
Bring them back!
It seems more and more good bundles are moved away from the game, what's going on with you Funplus? Bad bundles, bad income. Is it too difficult for you to understand?
Evidence: (optional but really useful)
Screenshot 

If replicable, how: (optional)
Just login

Platform: (required)
all

State: (required)
127

IGN: (required)
Jim™

Game version no# (can be found in the lower left of load up screen - required)
1.21.60.3588

Ticket submitted in game: (required)
1382617
hollow sail
#

Explanation: Hello, I didn’t get the reward after RR on Sunday ICY Isolation so I couldn’t redeem The New Beginning Badges, then the next morning I got it in the Rewards Stash, I’m attaching the pictures. that's why I couldn't reach 500,000 points. I demand a solution to the problem.
Evidence: See below screenshots
Platform: Android + PC
State: 185
IGN: Jebi
Game version no# 1.21.60.3588
Ticket submitted in game: 1382752

sturdy cloak
#

Explanation: (required)
All MIGO states has the beast cage and do points for the ranking, only 1273 from our MIGO dont have the cage.

Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)
Beast Cage not in the list to build.

Platform: (required)
all

State: (required)
1273

IGN: (required)
Narinia

Game version no# (can be found in the lower left of load up screen - required)
v 1.21.60.1046

Ticket submitted in game: (required)
1382785

frozen elbow
frozen elbow
steady river
#

Explanation: (required)
I purchased custom March skin upgrade from turtle event store. Went to upgrade a March and game bugs out and crashes.

Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)
Does it every time I log in and attempt to upgrade a March skin.

Platform: (required)
IOS

State: (required)
1051

IGN: (required)
꧁༺turtle ninja༻꧂

Game version no# (can be found in the lower left of load up screen - required)
v 1.21.60.2475

Ticket submitted in game: (required)
1383656

last lintel
#

Reporting on behalf of Shady:

Bloodsport in migo range 1273-1278: for some phase 3 tasks are shown incorrectly.
The tasks are shown correctly in the event overview/rules (9 different tasks, including hero fragments) for phase 3.
When clicking on the phase 3 tasks directly, it shows only 6 tasks, including chief badges which do not give points today. Hero fragments are not included.

Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)
-

Platform: (required)
Android - phone

State: (required)
1273

IGN: (required)
Shady
Shady.2 

Game version no# (can be found in the lower left of load up screen - required)
1.21.60.3588

Ticket submitted in game: (required)
1383922
1383909```
craggy briar
#

BUG: Insufficient Chief Stamina Pop up when joining Fiend Rallies
Explanation: Stamina is full (as seen in SS), but an “Insufficient Chief Stamina” pop up appears when player attempts to join Fiend Rally.

IGN: Fiji
State: 685
Ticket: 1384171
Platform: iOS
Game Version: Latest

raw sequoia
#
Log is blank and sometimes changes to something else that is inaccurate. It's not just mine either. 

Evidence: (optional but really useful)
Screenshots 

If replicable, how: (optional)
Hasn't worked all morning 

Platform: (required)
Android phone

State: (required)
986

IGN: (required)
Detective fluff

Game version no# (can be found in the lower left of load up screen - required)
1.21.60.3588

Ticket submitted in game: (required)
1384330
open yoke
#
[Unable to receive last tier of "a new beginning" in seasonal badges in icy isolation. Did all the events, but no clue why i didn't get all the points recommended,  i suspect Nexus bug is the reason and either i waste a lot of upgrade for nothing or the points aren't counted right]

Evidence: (optional but really useful)
[Screenshots]

If replicable, how: (optional)
[N/A]

Platform: (required)
[Android]

State: (required)
[865]

IGN: (required)
[Bean] 

Game version no# (can be found in the lower left of load up screen - required)
[Latest ]

Ticket submitted in game: (required)
[1383672]```
lapis lantern
#
The special effects for obtaining a full set are not appearing since your last update.  I am missing the special march and the ring around the HQ. There sis unposed to be 90 days and it is still counting down even though I don’t have the effects. This has happened to all of my accounts through three states.

Evidence: (optional but really useful



Evidence: (optional but really useful)
[Screenshots] 

If replicable, how: (optional)
[N/A]

Platform: (required)
[iPad Air]

State: (required)
[875]

IGN: (required)
[Kandikane]

Game version no# (can be found in the lower left of load up screen - required)
[Latest ]1.21.60.2475

Ticket submitted in game: (required)
[1385327]l
sturdy cloak
#

Explanation: (required)
We got today by beast MIGO "Dreadform Type" we got this event 3 Days to late, other States from the same MIGO had this since Monday. It is not possible for us to finish now the 18 Attacks this weeks. So please unlock the MIGO points for the full State 1273.

Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)
Beast Cage and Dreadform Type cames to late in our state.

Platform: (required)
all

State: (required)
1273

IGN: (required)
Narinia

Game version no# (can be found in the lower left of load up screen - required)
v 1.21.60.1046

Ticket submitted in game: (required)
1385459

violet kestrel
#

The points required for "A New Beginning", one of the season badges of the first phase of the Migo event, did not reach 500000 due to a calculation error and missing points, and the badge was not awarded. Although I participated in all events and ranked in svs, I collected 469110 points. The points submitted late for phase 1 of the weekly migo missions were also written to phase 2. The Nexus Event is by far the most error-ridden event you have ever put us through. If there was only the task of collecting minerals from the weekly migo missions, this score would have been passed very easily. I demand a solution to the problem.

Evidence: pics

Platform: (required)
PC Version

State: (required)
198

IGN: Icke

Game version no: v 1.21.60.2475

Ticket submitted in game: 14405576

edgy summit
#

Explanation: (required)
It's 20:36 utc 6.06 and we still don't know who and when we fight in this week Nexus

Evidence: (optional but really useful)
screenshot

If replicable, how: (optional)
Send us info who and when we fight. not on a day of fight.

Platform: (required)
official PC version PC

State: (required)
1093

IGN: (required)
Witch

Game version no# (can be found in the lower left of load up screen - required) latest update

Ticket submitted in game: (required)
not even bothering to go there - I couldn't get ticket for what I tried to submit.

south sable
#

 Evidence: Screenshots 

 Platform: All 

 State: 655

 IGN: Simon 

 Game version no#: v1.21.60.3588

 Ticket submitted in game:  1385711 ```
haughty dawn
#

Explanation:
The Nexus event was selected 3:00-18:00-22:00 UTC, but the match was made 14:00 UTC (we certainly didn't select this time point). Most can't play this time so that's why we didn't select it 😠.

Evidence: sadly non

Platform: All

State: 331

IGN: Aizen

Game version no#: v1.21.60.3588

Ticket submitted in game:

latent cave
#

Explanation:
The Nexus event is set for a time that we did NOT select and many of our members can't be there for

Evidence: no

Platform: All

State: 1078

IGN: Ravenholme

Game version no#: v1.21.60.3588

Ticket submitted in game: 1385781

dawn hemlock
#
Nexus event we selected 14 - 15utc , 18 -19utc and 22 - 23 utc and were given 12 utc a time where most cannot play.

Evidence: see screenshot below

Platform: All 

State: 971

IGN:  ◇Caz◇

Game version no# 1.21.60.3588

Ticket submitted in game:  1385757
gray panther
#
Nexus event we selected 03-04utc , 18 -19utc and 22 - 23 utc and were given 14 utc a time where many cannot play.

Evidence: see screenshot below

Platform: All 

State: 539

IGN:  N( . Y . )chy

Game version no# 1.21.60.3588

Ticket submitted in game:  1385860