community-support

[lethal pier]

im having the same issue and nobody from EFT is replying I sent the first email 8 months ago

[slim spruce]

see here for tips https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[lethal pier]

I tried most of those tricks and still not wokring

[dusky plume]

@slim spruce it aint on the launcher it is on the website

[random wedge]

i dont have the launcher either

its on my external hdd

[slim spruce]

Do you only need the launcher?

[lethal pier]

I cant redownload the laucher or acess the forms

[tropic galleon]

I tried the fix about the crashes thats in #eft-announcements but mip streaming was already set to false
and the game keeps crashing while loading in a raid

[slim spruce]

https://prod.escapefromtarkov.com/launcher/download

[lethal pier]

no i need an email verification code

[languid rain]

@slim spruce

[lethal pier]

to re verify my account i have been playing or a few years

[dusky plume]

no i cant log into website or laucher

[dusky plume]

i forgot email

[random wedge]

is that safe will i get a virus

[languid rain]

100% usage procesor before wipe its 50/70% into graphic MID and high

Shadow high

[slim spruce]

it's on escapefromtarkov.com

a direct link to the launcher

[random wedge]

i see

[lethal pier]

has anyone else had this issue and been able to fix?

[slim spruce]

what email provider?

[lethal pier]

Sky,com

[languid rain]

And after wipe i Play LOW ALL AND HAVE 100% usage @slim spruce

[slim spruce]

please email [e-mail] for further help

[lethal pier]

or Yahoo

I have emailed them and have not had a single reply its been 8 months

[slim spruce]

Please check other software that is running and close as many as you can.

[lethal pier]

I have booted on safe mode and still no email I have received emails from them previosullt

[random wedge]

its saying cannot find bsg launcher temp

[slim spruce]

what's the error exactly?

[lethal pier]

they wont send a verification code

[slim spruce]

please contact the support email

[lethal pier]

i DID THEY DIDNT REPLY

[random wedge]

cannot find part of the path d/bsglauncher/temp

[paper barn]

I can take days for them to respond

[slim spruce]

where is the launcher installed?

[lethal pier]

its been 8 months

[random wedge]

my ssd

[dusky plume]

mate we have been waiting for 8 months for a reply from multiple emails

[dusky plume]

just wondering if you are able to poke someone higher at least

[slim spruce]

No.

Please wait for a reply from support.

[lethal pier]

I have been waiting 8 monthss

[dusky plume]

8 months

[lethal pier]

thats hardly acceptable

[dusky plume]

no lie at all

havent played for 2 wipes now

[lethal pier]

I dont think its an issue on my end if they dont reply in 8 months

[slim spruce]

Please use another email to send it from

[lethal pier]

I am unable to log in and change my email becausse i need to verification code to get in

[slim spruce]

Changing emails is currently disabled.

[dusky plume]

we tryed to email support from a @gmail.com and a @unborn patrolcom email but no luck at all

[lethal pier]

how can i fix this if they are ignoring me?

[slim spruce]

We can't help here since there's no official support on the discord.

[calm mural]

how long does support usually take to respond?

[slim spruce]

I'm sorry.

[lethal pier]

where could i find offical support?

[slim spruce]

The email

[lethal pier]

because this has been a waste of money.

[dusky plume]

ok other than support@battlestategames email is there anything else

[slim spruce]

No

[lethal pier]

surely other people have came here with this issue?

[calm mural]

support has still not responded how long will it take?

[lethal pier]

they wont respond i have been waiting 8 months

[calm mural]

really

[lethal pier]

no im asking for help in a discord for the good of my health

[calm mural]

wish they could launch a game in a state where players dont need to fix it themselves

[narrow jolt]

I can’t find any games as a pmc, all I do is just wait and never find anything. Any ideas? Maps that are being played?

[random wedge]

well the launcher works

i just need to remember my pssword

bad new no email was sent in order to help me reset my password

and will most likely not get a email anyways

[quiet summit]

If you are on auto matchmaking, try manual and select all servers under 120 ping

[frozen cedar]

everytime I play tarkov I get bluescreen WHEA crashes but tarkov is the only game that does this

[quiet summit]

Or depending on your ping tolerance.

[quiet summit]

What's your performance tab looking like at the time of bluescreen?

GPU/CPU/Memory usage

[frozen cedar]

I am not too sure, I can look and try it again

[quiet summit]

Ok

[frozen cedar]

I have a brand new pc aswell so I am not sure what is going on

[quiet summit]

What are the specifications?

[lethal pier]

@quiet summit do you have any ideas how to fix my issues?

[frozen cedar]

AMD Ryzen 5900x 16 gb of ram 3080

I have extra ram from my old pc should I try putting that in:?

[quiet summit]

You can try a shotgun of fixes that has worked for other people - otherwise account issues are strictly official support only

Reset your password (Seriously)

https://www.escapefromtarkov.com/support/knowledge/362 [Hotmail]

https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

Add '[e-mail]' as a trusted sender/whitelist

Reset router, turn it off for 15 seconds, then turn it back on

Run Launcher as admin

Windows defender firewall and advanced security
BSG launcher - Properties Check off >Domain >Private >Public and dropdown Edge traversal 'Allow edge traversal'

In the Command Prompt, enter “ipconfig/release” then press [Enter] to release your computer's current IP Address.

Use another PC to force/prompt the "Access/login from new hardware" email and it may just put your email through

Every line break is another fix

[lethal pier]

Not receiving verifacation code from battle sate games I have been waiting 8 months for a reply

[quiet summit]

If it works then it would help

[frozen cedar]

sounds like your account got hijacked

sounds like your verification code is going to another email instead of yours

[quiet summit]

No, not receiving verification codes happens a good amount

[plush narwhal]

I crash almost every time when loading into light house. If i get in game it is extremely choppy and laggy even though fps counter shows that i am getting 80+ frames. This doesn't happen on any other map and din't happen before the wipe

[lethal pier]

my friends are saying my account hasnt been on line

[quiet summit]

You can try and reset your graphics settings for Tarkov if you would like to try it

[languid rain]

@slim spruce BTW

Tarkov -:-

[slim spruce]

Wait for a reply from support. You might need to upgrade your ram

That or enable ram cleaner ingame

[languid rain]

Tarkov is playble but 1% low and statters when i loot

[dark beacon]

Any fix to freezing after raids?

[oblique cave]

Quick question, is this game compatible with MacOs? I seem to get mixed answers on the web

[lethal pier]

sadly that didnt work either of anyone has any tops on how to sort the verification issues please help

[umbral sluice]

I’m actually stuck in a raid and can’t extract and can’t loot anything but my ping is fine I see other people in the raid running around like headless chickens aswell

[quiet summit]

Can you swap weapons to your knife?

[umbral sluice]

Yeah, everything is fine but extract gets to 0 and nothing happens and you can’t loot anything

Raids about to expire so we’ll see what happens I guess

I’ll probably lose everything

[quiet summit]

What exfil are you trying to use?

[umbral sluice]

Actually I can only switch to my knife with v not the key binds

[umbral sluice]

None of them work, I’m on factory they all do the same thing I think the raid is just glitched

[quiet summit]

Only thing I can suggest is Alt+F4 and reconnect

But you being on factory means you probably don't have a lot of time

lol

[umbral sluice]

Sadly 50 seconds left

[quiet summit]

=\

[umbral sluice]

Oh well, Idek what’s gonna happen when it hits 0

[quiet summit]

MIA

[umbral sluice]

Well ik that but the raid is glitched

Just hit 0, still in the raid

Holy shit I’m in an infinite raid

Finally gave me server connection lost but I got to keep that scav

[rough steppe]

Any one found the fix for crashing at the loading loot screen?

[umbral swan]

@rough steppe nope. I still can’t play either

[hard fern]

I just gota error

It says "anticheat Connection failed"

[umbral swan]

I’m sure a fix is coming.

[uncut pier]

try disabling ipv6 on your network adapter in windows
https://answers.uillinois.edu/uis/page.php?id=99981

[slim spruce]

https://www.escapefromtarkov.com/support/knowledge/412

[hybrid laurel]

my eft keeps crashing any fixes

[alpine owl]

okay, vpn im hardstuck on awaiting session start

[hybrid laurel]

only when im loading into a raid though

[torpid rose]

i keep getting anticheat fails now wtff

[marble mortar]

Same

[marble mortar]

Same

[dark beacon]

Every raid I extract locks up the game. Sometime server connection error sometimes just takes forever to get menu. Any fixes for freezing after raid?

[vivid briar]

So loading into raids, sometimes my pc just straight up shuts off.. is that a pc problem or is that something I can just change a setting for..

I caught a glimpse of what was happening, it just said “failed to check files” or something like that

[floral aurora]

how can my friend (usec) go to water treatment without getting shot (only hatchet on hand) he was able to go up and kill 2 rogues without them giving a shit? but i (usec) get shot on sight from 300m?

[median ruin]

Tarkov moment

Happens

[hard fern]

I think it just a weird tarkov thing cause I can join raids like normally again

[uncut pier]

cold be the case too

[fervent seal]

i have the same issue..havent found a fix unfortunatly

[vivid briar]

U were

I legit saw u cheating

[spare canopy]

I can't properly load in to a map expect Factory, I either get a crash or slow and unplayable fps. my specs:
gpu: gtx1050ti
cpu: ryzen 3 1200
ram: 8gb

[vivid briar]

Does your pc fully shut down?

[uncut pier]

8gb ram is not enough

[uncut pier]

where?

[vivid briar]

[spare canopy]

I was thinking about that also, does that mean that I need to get at least 12gb or ram?

[drowsy cove]

16 is barely enought

[uncut pier]

atleast 16

[spare canopy]

ah ok

[uncut pier]

Sometimes that can be sketchy too

[uncut pier]

Okay.

[spare canopy]

thank you for your assistance

[uncut pier]

very slim, but never impossible.

[dark beacon]

Any fix to freezing after raids?

[uncut pier]

It takes a long time, chance they won't even reply. Are you absolutely sure you violated nothing under point 4.3.4

[covert bluff]

is it just me or is there horrible noise

like a dude ran up on me and made no noise

[earnest socket]

bois i need serious help. where the fuck do i find car batteries\

[covert bluff]

technical crates stashes

[uncut pier]

I have had sound problems too but not like that. For me scav shouts and airplane sounds start very loudly, then disappear

Doesn't really affect the game sounds funny though

[covert bluff]

nah this dude like legit SPRINTED at me and made no noise and i couldnt do crap cause i was using ibuprofen

[earnest socket]

how do i know the difference o-o

[uncut pier]

it says when you are looting it on the top

[covert bluff]

what do you mean

stashes are the ones in the ground wiht like the metal lid

theyre called caches actually i think

[uncut pier]

Technical crates and stashes I think they meant

yeah it's a buried cache

[rustic dirge]

my friend is trying to load a game of tarkov, everytime he tries to deploy he gets a black screen, massive lag, and even gets kicked out the game. any1 got ideas for solutions

[supple wind]

does anybody know how to fix loading loot time it takes 5 min just to load loot

[bronze igloo]

anyone know why the b-11 zenit wont go onto the aks-74u for the mechanic (weapon smith part 2)

[supple wind]

its only takes 2 min max to find a match but somtimes it will take even 10-15 min to load loot and little to no time to load everything else and i will spend more time loading then playing

[uncut pier]

ssd? ram?

[rustic dirge]

maybe you need a buffer tube or an stock adaptert for it

[slim spruce]

see here and the first comment that might help https://www.reddit.com/r/EscapefromTarkov/comments/rlof6z/loading_loot_slow_fix/

[obsidian sundial]

Make sure your also not alttabed.

[deep rock]

sound form my headphones is leaking to my friend's headphones whenever i'm speaking on mic... any solution for that? It didn't happen last season and i didn't change my headphones. Stereo mix is turned off

[obsidian sundial]

Your mic sensitivity I assume?

[deep rock]

it can't possibly hear headphones

it never happened b4

[obsidian sundial]

Just hop on discord tbh

[deep rock]

we are on discord 😄

[obsidian sundial]

Ohh.. Change your mic sensitivity

Found in Voice & Video

[deep rock]

i'm push to talk ;x

[obsidian sundial]

You should still be able to no?

You can also lower your own sound

Or this through your control panel

R for Right click > properties

[deep rock]

well i turned off mic boost and it's better but problem is still there

i guess i'll try reinstalling audio drivers tomorrow

[boreal ruin]

loaded into raid screens black

but I can see the raid timer and hud

[torpid grove]

Can someone tell me why I can play the whole day without any Errors and then I get "Backend Error: Failed to receive data" every 2-3 minutes in menu? No Ds-lite. It's since the wipe..

[slim spruce]

are you on wifi?

[torpid grove]

No LAN

[slim spruce]

so yes?

and what do you mean by "no ds-lite"?

[torpid grove]

Sorry, I mean I play with Lan Cable. And my provider don't have DS-Lite or Dual Stack which causes some Errors in Tarkov

[slim spruce]

The lack of dual stack is likely your issue. Did you have this problem before the wipe?

[unique drum]

Hey guys, i have stutters that make the game unplayable, its like that since the wipe started

[dark beacon]

Is there a fix for game freezing after extract?

[covert bluff]

the amount of times i have died because no sound is made from people sprinting or walking

just died with my first usb because no footsteps were made

[vivid briar]

Why tf does it make me login EVERY time i open my launcher. Ive checked the keep me logged in MULTIPLE times

Its honestly getting annoying as hell

[fierce vale]

i have an issue with this wipe of discord cutting out when i get into a raid anyone know maybe why?

[dry cove]

every time i go into a raid this will pop up mid raid and crash my game anyone know of a fix?

[slim spruce]

https://www.escapefromtarkov.com/support/knowledge/412

[unique pendant]

Hey guys, theres a mip streaming fix to freezes and crashes on twitter where you have to go into the graphics.ini and edit the "MipStreaming": true to false, what can I do when it is already on false ?

[slim spruce]

That's not the cause then.

What's the problem?

[unique pendant]

my girlfriend loads like 1-2 minutes longer into a game than we are and its like 2 fps then

started with the latest patch

[slim spruce]

If on AMD cards, did you see this? https://www.escapefromtarkov.com/support/knowledge/432

[unique pendant]

i'll try

Do you actually have to pay for that program ?

[slim spruce]

DDU is free

widely used in the tech world

[unique pendant]

You cant skip that

nvm

[slim spruce]

?

[unique pendant]

she pressed the wrong link lmao

[bright trail]

I called in an airdropped about 3 minutes after a random one was dropped it said airspace contested wait to arrival or something have waited ten minutes and it has not came yet

is this shit coming?

[slim spruce]

[unique pendant]

I guess reinstalling drivers when its done ?

[slim spruce]

If on nvidia, no

[languid rain]

Tarkov repaired

[slim spruce]

[languid rain]

But still 13/14 GB ram 💀

[bright trail]

so yet again does anybody know if my airdrops gonna come at all?

[languid rain]

BTW auto ram cleaner does this 1 % low

[quiet summit]

I've been hearing only red flares do the job

[slim spruce]

probably not since it's been 10 minutes

[unique pendant]

well her main monitor is not getting recognized now xd

[slim spruce]

reboot

[bright trail]

it's red

[quiet summit]

Don't know then

[languid rain]

But still idk what do statters into start raid

[bright trail]

ow shit here it comes POG only took 15 minutes

[unique pendant]

still not getting recognized

[languid rain]

meaning to be repaired i mean statter to join game its 5/10 secs before 1/3 min xD

[slim spruce]

Did you have an AMD graphics card?

[unique pendant]

Nah

[slim spruce]

Make sure the monitor is turned on.

[bright trail]

NOOO my game crashed as I was waiting for it to drop

fuck is this game

[unique pendant]

Lmao it is, it worked before the restart

[slim spruce]

Reinstall the nvidia graphics driver with a clean install in the custom install option.

[unique drum]

Hey guys, i have stutters that make the game unplayable, its like that since the wipe started

[boreal ruin]

keep crashing everytime I load into raid

[boreal ruin]

trying this now

[slim spruce]

@pseudo marlin to use mod mail your dms must be open to server members

[unique pendant]

Well now she's crashing when she loads into the game

[somber knoll]

how do i report for teamkilling

[slim spruce]

#discord-mod-mail

[wintry bridge]

(Mip streaming already manually disabled) Sometimes when i load into raids i get Massive fps drops. last night i played an interchange raid (It was Dumping down rain) i loaded in with maybe 30 fps and then planted a marker on a tanker and then i had maybe 10 fps then it got to a point where i was getting about 3 frames per minute and im just so done with the game rn idk what to do... Any suggestions?

[slim spruce]

RAM usage at this time?

[unique pendant]

80% like always

[hazy grove]

anyone have a guide on how to fix the low fps with low gpu load on a 2080ti? my cpu is 990k and 32gb ram, ive tried dozens of settings, even absolute low and it will not load my gpu up

it will run it at 400 in lobby now which was hard to even get but in a raid, even offline, it will not hit 70

[sudden brook]

Anyone can help my idk why but ONLY Shortline not working .
When i tried go to this map it's loading normal but after going to "Waiting for Players " i got a bluescrren i it's fucked up

[vivid briar]

What do I need in my hideout it says missing hideout zone when trying to use armor repair kit

[sudden brook]

think workbeanch

LL1 / LL2 but not sure

[umbral crater]

What was the new website that replaced tarkov-tools?

[uncut pier]

tarkov.dev I think

[umbral crater]

That's it, thanks bud.

[keen willow]

my game has been running on 10fp ever since after wipe does any1 else have this issue?

like 40% of the time its normal but the rest of the time my game is running on like 10 fps i cant play with sht

[uncut pier]

have you tried fixes in pinned messages?

[meager kraken]

can anyone help me with pc issues? i have an issue where my cpu will bottleneck my cpu even though my pc is better than my gpu, i7-9700k vs gtx 1650

[bright trail]

Yo is this dudes quests working yet and how am I supposed to find 5 smg's in one raid XD

[vivid briar]

How can i report somebody for tk?

[quiet summit]

#discord-mod-mail

[marble marlin]

How can I do my quests on lighthouse but can’t play because it uses too much ram

[proper kernel]

Get more ram

[tulip hemlock]

Can someone help? Whenever I am in raid my discord gets really choppy, to the point that it is causing me to constantly die. I have been looking for solutions, but I haven't come across anything.

[dense tulip]

Hello, I really need your help. When choosing, 90% of all servers write "waiting time exceeded" set a static ip at the provider did not help, dos protection is turned off, the nat type seems to be open, it works fine through vpn shows all servers and through the mobile Internet too, most likely the problem is in the provider, although I thought it didn’t help to solve it by buying a static ip, maybe you need to open ports in the router, but it seems that if I have an open nat, then I don’t need to do this (I connected the cable directly to the computer - it didn’t help). If all the same ports, then on which ports are the Tarkov servers located? And if there are knowledgeable people, tell me what to say to the provider? how to describe the problem, I won’t tell him that I can’t change the server in Tarkov. thanks in advance

[untold fable]

game is laggy af, cant load into raid or get so much frames drops that big that i cant play, lets see if reinstall fixes anything

[chrome falcon]

hi, if anyone is able to help would be really appreciated, my game is running not the greatest rn and im wondering what the best settings for performance but at the same time not making the game extremely blurry. rn i haven't got enough money to upgrade pc. i use a 3gb 280x gpu and an i5-4460 with 16gb ddr3 1333mhz ram

[oblique storm]

Whenever I try to change a keyboard shortcut in controls, it inputs f13 instantly. Only just started having this issue. Any ideas?

[dusk plank]

Hey Yall I got a question and couldnt find a solution on the internet so Im coming here and seeing if anyone else has the problem (Ive also already submitted a ticket to BSG)

I have a Ryzen 7 5800 and a RTX3080ti with 32gb ram but when I load into game hideout/offline raid I get like 9 frames. My GPU Usage is like 10 Percent. Its really frustrating Ive tried all the driver stuff and GPU priority stuff out there but I havent gotten anything thats worked. Anyone got any ideas that I possibly havent done yet? Ive also looked at almost everything on the Tarkov Forums and still couldnt find anything looking through all the posts from back until december of 2020

[median ingot]

hey does any one know why my game started to constantly freeze and stutter

[marble marlin]

^^

[slim spruce]

see the pins

[dusk plank]

Already done the top 3 pins

[steady goblet]

Does it take forever for anyone esle to get into a scav?

[dusk plank]

None of the pins worked Mr Sessamy

[crisp juniper]

Hello, i play on a lenovo legion y740 laptop, and get around 100 fps on factory/labs, but average 50 in maps like customs, woods, interchange
can anyone please help me out to see if my performance can be boosted? I really wanna progress this wipe but I really feels like a chore with this performance.

[untold fable]

hello, i have trouble with my ram. I have 16 GB, but in task manager it adds up to 8GB

In summary the problem is it shows 74% usage, while the value of processes is not 74% of 16gb in total

[slim spruce]

used and allocated memory are not the same

allocated means a program is saving that for its use

[untold fable]

so nothing to worry abt?

[slim spruce]

no you're good

if you're at like 85% usage then you worry

[untold fable]

i will tell you fun story, i used wrong profile for my ram and was going on 2400mhz despite having 3200 ram xD

[slim spruce]

[untold fable]

for 3 years xD

i love being new to pc 👍

[earnest socket]

what level do i have ot be for weeklys. cuz i havent recieved any

[marble marlin]

can somebody show me how to do the fps/lag bug fix i have tried to do it via the message in announcements but its too complicating

[slim spruce]

which one?

https://www.escapefromtarkov.com/support/knowledge/432

or

https://www.escapefromtarkov.com/support/knowledge/435

[marble marlin]

mip streaming

[slim spruce]

did you find the folder?

[chrome falcon]

https://www.escapefromtarkov.com/support/knowledge/432 in this one it says in ddu to do stuff with nvidia settings and remove all other settings, is this the right guide or will it fuck up my amd card?

[marble marlin]

i also have that same problem 97% ram usage when trying to load into lighthouse on 16gb of ram

[slim spruce]

right guide

[chrome falcon]

alr ty

[slim spruce]

let's do the mip streaming first

did you find the folder?

[marble marlin]

ok can i join a call to screen share

[slim spruce]

Ok

[earnest socket]

is there a reason im getting no daily or weekly quest

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[sacred junco]

seems like shoreline is another map that seems to 100% my CPU also. seriously what in the hell happened. ever since this wipe map performance has tanked for shoreline and lighthouse

[echo lava]

trying to get eod but it says "To verify that you are the holder of this card, we have temporarily debited an amount of less than $2.00 USD from your account, which we will refund in full within 3 hours." and im paying with a pre paid visa card?

[slim spruce]

Try using paypal with that card as a payment method

that may fix that

[echo lava]

I dont have paypay

[slim spruce]

I would highly recommend making one for this

Otherwise contact xsolla support https://help.xsolla.com/i-cant-make-a-payment

[echo lava]

how do I make a paypal is there a fee

[slim spruce]

no it's free

[echo lava]

oh ok thx ill do that now

[sacred junco]

fee... nooo but tax.... yessss.. depending on where you are buying it that is

[echo lava]

ok

so how do I add card ballence to my paypal

[sacred junco]

if you have a tax for online purchasing that is via your goverment. ONTOP of xsolla taking something stupid like 12% for paypal

[slim spruce]

just add it as a payment method, don't put money in a paypal

[echo lava]

oh ok

[slim spruce]

paypal usually has less fees than a direct card

[sacred junco]

just add your debit or credit card as a payment method. paypal is a middle man for your bank to the seller

[sacred junco]

not for us in the UK. xsolla takes near enough 8-12% ontop of a 15% online goods purchase tax via government

literately costs more than what its advertised as. and if its 25% off its literately near enough the same price

[echo lava]

it wont work paypal says "We charged $1.95 to your card. To confirm your card, enter the 4-digit code that appears on your card activity next to the charged amount."

[grave gorge]

does anyone know how to fix this issue where the loading circle just stops loading when I turn on the game?

and its just frozen

[slim spruce]

check paypal history now

it may show the charge

oh wait

[echo lava]

paypal history?

[slim spruce]

you said it says 1.95?

[echo lava]

yes

[slim spruce]

wait paypal did that too?

if so, lame

you'll need to contact xsolla then

https://help.xsolla.com/i-cant-make-a-payment

They have a live chat

[echo lava]

ok ill do that

[dusk plank]

I tried doing all the things in the pin messages but I still cannot get over 10 fps in the hideout/offline raids am I just SOL until a patch or something?

[slim spruce]

other maps are fine?

[dusk plank]

All maps are 10 fps

[slim spruce]

it says false for mip streaming?

[dusk plank]

Yes it says False for mip streaming and I get full frame rate in the stash and vendors

[slim spruce]

tried deleting the graphics.ini file?

[dusk plank]

When Im in my Stash my GPU usage is at 70%

[echo lava]

is the live chat under submit a ticket?

[dusk plank]

When I load any in game stuff it uses 10% of my GPU

[harsh magnet]

Textures high

[dusk plank]

I already deleted the graphics.ini before this

But ill try again

[slim spruce]

reinstall the graphics driver in the custom option with "clean installation" checked

[dusk plank]

How do I do that

Ive already reinstalled my graphics drivers

[slim spruce]

With nvidia when you install choose "custom" and not "express"

there's a check box for "clean installation"

[dusk plank]

I will give that a try

[slim spruce]

If that doesn't help send in a bug report so they can see your logs

in the launcher

[dusk plank]

I have a question about that actually, I sent in a support ticket about 2 days ago. How long should I usually expect to wait for a response?

[slim spruce]

with bug reports I usually get a reply within 24 hours

[dusk plank]

Okay I will try via the bug report option

[slim spruce]

@echo lava don't ask that you'll get scammed

contact xsolla

[echo lava]

oh shit ok

[echo lava]

cant

[slim spruce]

the purple button for live chat with babka?

[echo lava]

this thing

[slim spruce]

the log in to babka should get you there once you made an account

[echo lava]

gets me here

[slim spruce]

support

should be a live chat somewhere

[crisp juniper]

im paying 5 euros to whoever can help me raise my performance to 60-65 fps constantly on maps like interchange, customs woods

[slim spruce]

the mail button perhaps

[little lion]

what scav karma level do i have to be for scavs not to shoot at me

thamks

[echo lava]

u have to be a scav and a positive for that

[slim spruce]

@echo lava yes but don't show that

congrats

[echo lava]

did I just flash my card

[dusk plank]

I tried the fresh reinstall of my graphics driver following the steps you outlined and I still get below double digit frames

[echo lava]

ok thank you

[slim spruce]

welcome to the club

[dusk plank]

Any other suggestions Sessamy?

[sacred junco]

interchange. Fine!
Customs. Fine!
Woods. Fine!
Factory... well its factory its never gonna have performance issues no matter how unopomtized the game gets.

Lighthouse. okey after 1 raid then need to restart game if i want to do another. cant re match otherwise spikes 100%
shoreline.. just always 100%

[slim spruce]

I am not sure as that should have worked. Wait for the bug report reply.

[dusk plank]

Guess thats all I can do

[slim spruce]

[dusk plank]

10 frame tarkov got me feeling like that man

[ornate thorn]

when im installing the game its installing the game untill my C drive is filled up?

like installing from like 60gb free to litterally like 10mb free

how big is the fucking game? i thought it was like 25-30gb

[slim spruce]

If your C is too full you can change the temp folder to another disk folder in the launcher settings

the game is like 17GB and then it unzips the file and that doubles it

[ornate thorn]

wait wut why is it downloading like 60gb of shit than

[slim spruce]

no clue

You can manually install in the pins of this channel

to bypass any problems in the launcher

[narrow ibex]

Hey I'm new to Tarkov, I have a RX 6750XT 12GB GDDR6 and I'm not even getting 4% gpu usage anyreason why? i play many other games and i play just fine 1440p high settings?

[slim spruce]

see the pins in this channel

[vivid briar]

Ryzen 7 5800x, 32gb 3600mhz ram, 2070 super and my game has little stutters when turning, like really noticeable fps drops, havent had any issues since this patch

[untold fable]

game needs restart after few raids, otherwise unplayable. any solutions?

[slim spruce]

memory leak

try the ingame ram cleaner

otherwise I have to do that if the game is open too long

and I have no other issues

It just gets slow in the menus

and I have no memory leak

[untold fable]

16Gb of ram btw

[umbral swan]

Still nothing from BSG about this issue?

[untold fable]

idk, lost 2 kits already due to

[sacred junco]

would say welcome to tarkov but yea this is the worst its ever been. shoreline back in the day was problematic.

check your CPU usage when you get stutter. happens frequently than you think. CPU usage usually plummets by over half if not to 0

[vivid briar]

literally just bought the cpu, overhauled my MOBO and CPU lol

this is my 4th wipe never had any issues

[earnest socket]

why dont i have any weekly or daily task :c

[sacred junco]

and yes i dunno if its cause they had people hired in ukraine and well you know the thing that happened. but the fact that it took so long to get the patch out. mip streaming disabled yet so much instability and unoptimized things are in

this has been the worst patch to date and it even tops 0.8

[vivid briar]

well i checked the mipstreaming and it was already at false

[sacred junco]

yea mines was as well. and i know my CPU should be fine for the game as i played completely fine on lighthouse and shoreline without issue

but here we are. i have 100% CPU usage on shoreline and lighthouse and i get more stutters when my CPU averages about 50-80%

[vivid briar]

theres nothing else to even do lol... i just dont understand

[sacred junco]

i would say send a support ticket. but knowing support they have such a small team for the amount of tickets put in. and i honestly dont expect these performance issues to be fully addressed until months down the line

funny thing is. GPU has 24-32% usage shown in taskmgr but its climbing in temps for me. so it ends up capping out at 81c... in the matching screen.

matching screen should never be consuming 100% CPU or GPU usage but if you play a back to back raid on shoreline or lighthouse... for whatever reason.. it does exactly that.. and then it doesnt correct itself

so youre forced to restart.

[narrow ibex]

i gotta say I'm not very happy with my first day of owning tarkov. i shouldn't have any issues with my setup I shouldn't have to download anything to make tarkov run this is bs.

[coarse crater]

Yeah for some reason the game just makes itself really hard to install for some people

Weird asf

[sacred junco]

game is good in certain area's but its honestly like the early PS2 (planetside 2) days. it became so unoptimized that you couldn't do a 100v100 battle without your FPS tanking. they reworked netcode ontop of optimising and now you can do a 200v200 still at ultra with a 2060 and still get 60fps

and beta is no excuse. this is alpha level of performance bad.

You shouldn't need to cave and accommodate for the games requirements. instead the devs should optimise the game so that it plays on a plethora of hardware

[narrow ibex]

i got a 6750xt i7 9700k 16gb ram and can only get 10fps

[sacred junco]

instead the min requirement is more along the lines of

• 6 cores or above (but really you need 8)
• 12 threads or above
• 32 GB Ram
• 2070 or above

To play comfortably at a minimum level.

ive been playing since 2018. the game has its ups and downs. but fuck me man. its the same shit all the dam time but it gets worse or its tolerable.

[plush palm]

Anyone else’s frames dropping when aiming down sights specifically near building?

[shadow aurora]

i have just a small question and im wondering if i should use physical cores or not i have a i5 12600k newest gen but a gtx 1060 should i not have physical cores enabled or have it on and put some of the load on my gpu bc i have no idea what the physical cores even do

[plush palm]

In a scope not just normal aiming

[slim spruce]

I'd say somewhere around

8700k or amd equivalent
2070 or better or amd equivalent
16GB required but 32gb you'll have no worries
SSD or some sort
(not official)

[sacred junco]

never EVER... EVER had my textures above medium... cause performance issues on certain maps back in the day. never had shadows above low cause darkness in this game is just stupid. nor have i had object quality above the minimum
or distance above 1000 etc etc

playing with a mid to high spec machine yet cant even utilize any of it because it provides nothings useful in terms of FPS. while either obstructing or ruining game visuals or providing a disadvantage

[sacred junco]

16gb isnt required.. 32 is. 16 is just a low entry minimum if you cant get 32

also last i checked the game is more core hungry than threads. so 6c aint gonna cut it.. and this is speaking from someone that has a 6c CPU

cores and core clock is what matters

[slim spruce]

8700k and 3080 played fine for me

same as 12900k

had no upgrade that I remember of

[narrow ibex]

nah system requirements should have said "nvidia gpu's only" lol

[unique drum]

thats cap, i play
Ryzen 7 2600
16GB Ram
Gtx 970
and i can play every map with 60fps with mid settings

But since the wipe started I get these stutters too, aswell as my CPU isnt getting properly used. What do i have to do?

[ornate thorn]

ok so i downloaded the manuel file what do i do with it?

i have the 17gb client thing where i put it

[slim spruce]

unzip it to the folder where you want it installed in C:\program files (x86)\ here like "EFT" or something

Then open the launcher and select the button above install for existing install

[shadow aurora]

i have just a small question and im wondering if i should use physical cores or not i have a i5 12600k newest gen but a gtx 1060 should i not have physical cores enabled or have it on and put some of the load on my gpu bc i have no idea what the physical cores even do

[vivid briar]

What is tagged and cursed on offline raids

[shadow aurora]

the scavs hunt you

[vivid briar]

Ah

Sounds fun

[ornate thorn]

alright i got it im verifying game files

[shadow aurora]

yea

[unique drum]

I got told you should activate it with an AMD cpu that has hyperthreading, any other cpu turned off

[shadow aurora]

ok thx

[sacred junco]

im not saying you cant play but your experience wont be the same compared to streamers for example. streamers hella exaggerate the state of the game in many ways

[naive ore]

Can someone help me with the horrible FPS issues after the recent update?

[unique drum]

Or go into an offline raid and check wich setting gives you more fps

[unique drum]

do you have freezes/stutters or litteraly low fps?

[naive ore]

7 FPS, I ran a test myself

[sacred junco]

#community-support message i get stutters and FPS drops as well. i can physically see it on my keyboard as the RGB wave stutters badly. indicating stutter in game as the CPU caps at 100% and cant go further

[naive ore]

it stutters as well. I play Ready or Not and there is no issues at all, just Tarkov.

[unique drum]

nono it never gets to 100 thats the problem, my cpu is about 20-30% the whole time, wich i guess make the stutters

[naive ore]

Navigating the main menu for Tarkov is butter smooth, but when I load into an offline raid, the FPS doesn't go above 20, and there are no scavs anywhere even with high AI count enabled.

[sacred junco]

on what map

[unique drum]

Reserve

[sacred junco]

CPU usage will never be consistent across all maps

[unique drum]

My cpu usage before the wipe was about 70-90% on reserve though

[naive ore]

There is a support thread mentioning manually turning MIP streaming to false in the game settings. I did that, and it did not work.

[unique drum]

and btw, if i start an offline raid on reserve (even with scavs on horde) it runs almost smooth

[sacred junco]

for me

• Customs = 40-70%
• Woods = 50-65%
• Interchange = 60-90%
• Shoreline = 90-100%
• Lighthouse = 55-80% on the first run, 100% after next or repeated runs
• Factory = 60-70%

[naive ore]

The issues are just very low fps, and no scavs spawning in offline mode. I dont even try an online lobby with the fps being this bad.

[sacred junco]

reserve i havent yet tested as i never really get issues with reserve

[unique drum]

well, i didnt have any issues too, but before the wipe

ok im scared i just loaded in as a scav in factory and the game is butter smooth, wtf

[sacred junco]

cause its factory

factory is the closest youre ever going to get to a optimised map

[foggy timber]

who do i sell gold rooster too?

[unique drum]

but absolutely no stutters, not even when spawning

thats the first time that happened

[naive ore]

Are you able to help me with the recent fps issues after the update? I tried turning MIP streaming to false in the graphics settings. But it didn't work.

[slim spruce]

seen here? https://www.escapefromtarkov.com/support/knowledge/432

[naive ore]

That one I have an issue understanding. I have an AMD GPU so the Nvidia steps dont apply to me.

[sacred junco]

its been like that since 12.11 im pretty sure

[slim spruce]

The patch had some nvidia stuff I believe.

[unique drum]

wdym? Not for me though

[slim spruce]

That's why

[naive ore]

Under the AMD specific options I simply dont understand how to do those steps.

[sacred junco]

welp... only thing i can say there is welcome to tarkov

[unique drum]

Exit from tarkov*

[sacred junco]

[slim spruce]

If you have nvidia don't use that guide

If you have AMD follow the pictures

[naive ore]

Thats the thing, nothing in my PC is Nvidia

[limber willow]

Hi, i am getting Anticheat connection since patch release i did every step known to man and i am still getting this error, i would love to know where to check logs to see more into the issue because i know every tip given in this server, thanks for reading pls help

[slim spruce]

The patch may have had some nvidia stuff that is causing this.

So you may have some nvidia files now.

[naive ore]

I tried to uninstall and reinstall and it did nothing. Is the game just broken for AMD users right now?

[slim spruce]

Did you follow the guide exactly as shown?

And the other one for mip streaming?

https://www.escapefromtarkov.com/support/knowledge/435

[naive ore]

Not the one you just sent. Because I don't know how to do that correctly

[naive ore]

my monitor is connected to the GPU, i checked that

[slim spruce]

Press windows + R

and paste

%AppData%\Battlestate Games\Escape from Tarkov\Settings

[naive ore]

I never have programs running in the background when playing games

[slim spruce]

right click graphics.ini and open in note pad

[naive ore]

ok I pressed windows + R

[slim spruce]

paste this

%AppData%\Battlestate Games\Escape from Tarkov\Settings

And click ok

it will open the folder for you

Right click "graphics" (or "graphics.ini) and open in note pad

[spark flame]

Rule 8. If you were wrongfully banned from the EFT game and then banned from the official discord server, how would you reach out?

[slim spruce]

you're banned?

[naive ore]

I followed up to Step 3 when it says to install the display driver uninstaller. From there I stopped because I dont want to break something.

[spark flame]

No, I’m wondering for if I were to be false banned

[slim spruce]

battleye

[spark flame]

That rule just kinda seemed very counterintuitive

[slim spruce]

DDU is software that is widely used by many pc experts

if you follow the guide it should be fine

it removed some nvidia files you don't need that are causing the problem for AMD users

[naive ore]

So should I use that link to install? Even without an Nvidia GPU?

[slim spruce]

Yes, the guide is only for AMD users

I know it's confusing but that's the problem

[naive ore]

ok I'm doing it now. Sorry if I come off as dumb, I'm new to PC.

[slim spruce]

The problem should not have happened, this is a workaround

[unique drum]

I think turning Mip streaming off worked for me

[naive ore]

alright so I've downloaded WaveBrowser.

[slim spruce]

what

you mean ddu?

[slim spruce]

you downloaded what?

[naive ore]

I have no clue, its what was on the page

[slim spruce]

don't run that

[sacred junco]

[slim spruce]

You need to download from one of these links on that page:

[sacred junco]

that page must have loads of download buttons

[simple flume]

yo can I get some help 3 people came into me and a buddy's channel and started mic spamming, I have their ID's

[slim spruce]

https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

[naive ore]

Its already done :/

[slim spruce]

send a video to #discord-mod-mail

[simple flume]

wasn't actively recording but they just did it again lmao

[slim spruce]

run your antivirus software because it was malware

[vivid briar]

Is there a way to fix lag on reserve, its not my pc or wifi cuz all other maps including woods run fine.. but reserve lags like hell and causes me to die

[slim spruce]

I have no idea where you got wavebrowser

[naive ore]

I'll get rid of it and start over

[slim spruce]

use malwarebytes or windows defender

[unique drum]

turning mip streaming off worked for me

had the same issues

[naive ore]

virus and threat protection?

[slim spruce]

yes

[naive ore]

running it

[naive ore]

no new threats

[naive ore]

I just want to say that link for the driver uninstaller is LITTERED with random download tabs

[slim spruce]

the ads you mean?

[naive ore]

there was a download tab at the top and bottom, the ad in the middle i didnt touch

[naive ore]

I'm trying to delete the wave browser thing

[slim spruce]

it might just be a browser. Uninstall it in add or remove programs

I'd fully scan with malwarebytes and windows defender though

[calm charm]

Why do the vendors think my inventory is empty? they think i have no money and no items for trade in.

[naive ore]

I scanned twice with the virus protection scan in the windows search bar

[slim spruce]

Ok uninstall it and I'd also use malwarebytes to be safe

[naive ore]

I uninstalled the wave browser with the add or remove programs setting

[naive ore]

I dont know what malwarebytes is, im sorry

[quiet summit]

I'm not sure what you mean.

[slim spruce]

Just ignore it then.

It's a commonly used antivirus program.

windows defender is good enough

[naive ore]

this is what I mean, I simply dont know what im doing.

[slim spruce]

I see. I'll pass that feedback up about that help page link.

use one of these links on that page:

these are the ddu links

[naive ore]

thats the browser link that got me

[slim spruce]

yes I see it with my ad blocker off

[naive ore]

i chose east coast

[naive ore]

so when I click east coast this time, a download tab comes up: "[Guru3D.com]-DDU,zip"

[slim spruce]

double click that to open it

and there's an exe inside

[naive ore]

There's 2 things here one is an application Type called "DDU v18,0,5,1"

[naive ore]

The other is a file folder called Guru3D

[calm charm]

I spaghetti'd. Didn't click fill items at the start of the wipe LOL mb long day

[quiet summit]

Haha happens to the best of us.

[slim spruce]

that is fine, it's used by the exe

double click the DDU v18.0.5.1

[naive ore]

it says, "This application may depend on other compressed files in this folder. For the application to run properly, it is recommended that you first extract all files."

[slim spruce]

you should extract it then, I forgot

right click the file you downloaded and extract it to the desktop

[naive ore]

Alright

[naive ore]

I dont see an option to extract from the drop down menu after right clicking

[slim spruce]

when you double click it do you see "Extract to" on the top of that?

[naive ore]

when double clicking the application from the thing, it says extract all and Run. So should I press "extract all"?

[slim spruce]

yes

[naive ore]

ok I extracted and now the application icon has changed, and there's a new file folder with the same name as the application

[slim spruce]

yes, run the exe in that folder

[naive ore]

I'm smooth braining again... which one is exe?

[naive ore]

wait i think i got it, it asked for my permission to run the DDU thing, now im here

[slim spruce]

Yes check what the picture shows

[naive ore]

i got the screenshot in front of me

[naive ore]

General Options, Nvidia specific options, AMD specific, etc.

[slim spruce]

yes

make sure the program looks like the 2 pictures on the website

[naive ore]

ok, I have to fetch the screenshot again first

[raw girder]

im trying to a make a account on the site but when ever i do i get this "the email address on this domain cannot be registered" figured i just make a new account since support hasnt gotten back to me yet

[slim spruce]

I would highly recommend making a gmail email just for the game to avoid problems of not getting emails from some providers.

That error means that domain is known for the email issue

[raw girder]

im using outlook tho

[slim spruce]

Outlook has this problem: https://www.escapefromtarkov.com/support/knowledge/384?lang=en

[raw girder]

could that be a reason to why i havent been getting my support emails?

[slim spruce]

No, that is a long waiting list

(perhaps)

[raw girder]

[burnt patio]

Am I the only one having massive FPS issues?
Like, I don't have a monster PC but I feel like it should easily be able to run the at 60FPS medium settings.
I have constantly small freezes and such.

[naive ore]

Alright I've matched the screenshot from the Tarkov website. Do I close the options window?

[raw girder]

what do you have for a pc? and do you reach the requirments

[naive ore]

Sessamy is helping me with that exact issue

[slim spruce]

once the first page on the options is just like the picture here click close at the bottom

Then set the gpu to nvidia and clean and restart button

[naive ore]

Ok its the same, closing it

[slim spruce]

close button, not the X

[naive ore]

gotcha, now its giving me a warning that im "not in safe mode"

[slim spruce]

clean anyways

[raw girder]

do i lose anything besides me owning the game if i make a new account?

[slim spruce]

You own the game on the other account?

[raw girder]

yea but i cant get access to my email anymore to get the login code

[naive ore]

well I opened 2 windows like a rock so I have to close one of them

[slim spruce]

tried the tips on this page? https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[raw girder]

yea but i cant even login on the site to be able to download the launcher again, new pc

[slim spruce]

https://prod.escapefromtarkov.com/launcher/download direct link

[raw girder]

thanks ill try this

[naive ore]

Ok I'm assuming that the PC will restart and I wont be able to message until I get back. But why am i setting my GPU as Nvidia when I have a AMD GPU?

[slim spruce]

The program is deleting nvidia files from the patch that are confusing the pc since you have AMD

This is the root of the problem with the game

[naive ore]

Ohhh I see what you're saying. The checked boxes is stuff getting wiped.

[slim spruce]

yes

[naive ore]

Ok I selected GPU, and under that I selected Nvidia, and I now need to Clean and Restart?

[slim spruce]

yes, if the options were selected properly in the other picture

[naive ore]

My log looks different but that;s it

[burnt patio]

Yeah, I already tried the DDU program. Didn't do much for me, unfortunately.

[slim spruce]

Did you set it for Nvidia?

[naive ore]

Alright I'm restarting brb

[burnt patio]

GPU: AMD Radeon 580 RX 8GB
CPU: AMD Ryzen 5 5600x
RAM: 16GB

[burnt patio]

Yes, I did it like it was explained in the forum

[slim spruce]

how about this page too? https://www.escapefromtarkov.com/support/knowledge/435

[burnt patio]

I was about to try this out, once I get on my PC

I could report back later if you'd like

[naive ore]

Ok I'm back, it restarted like any normal restart would. Doesn't seem any different. Should I try to boot up Tarkov now?

[slim spruce]

yes, try the hideout

[naive ore]

the hideout?

[slim spruce]

in the game

[naive ore]

ohh, right that was laggy too i noticed

[naive ore]

ok I'll give it a try

[raw girder]

nah none of the steps on the forum helped, still asking for the code

[slim spruce]

"If for any reason you do not have access to mail, you need to write a letter to [e-mail]. In the subject line of the letter, indicate “Restoring your «Your_Login» account”, describe the situation in the text of the letter and attach all available data."

[raw girder]

its ok ill just buy a new account since i have a feeling im going to be waiting a very long time for support to answer back. do i really lose anything?

[naive ore]

DUDE YOU FIXED IT! YOU'RE A LITERAL GOD

[slim spruce]

A new account is losing everything yes.

[slim spruce]

good to hear

[naive ore]

Thank you so much bro. How can I support you in any way?

[raw girder]

yea but since its a new wipe tho what do i lose? last time i played was when they added voip

[naive ore]

I'm going to try an offline raid to be sure. And then I'm donating my kidney to you for helping me out

[slim spruce]

I have 2 of them I am good there. Just have fun.

[naive ore]

even the scavs are spawning in normally now, you fixed my entire game. I can't thank you enough bro

[naive ore]

You're awesome

[rocky kayak]

idk if this is the right place to ask but for some reason tarkov makes my computer cry when the games booted. if i try to tab out itl make everything else lag like crazy until i go back into the game then its fine. its also causing random stutters. its not using much ram, cpu, or gpu so idk whats going on there. should i just reinstall and pray? lol

verified files and it seemed fine it didnt have to reinstall anything

[naive ore]

That solution may not work for everyone, but it definitely needs to be brought up for those using an AMD GPU. Thanks again man. If you need another man in your Tarkov squad, just let me know.

[slim spruce]

The game is very demanding, this may be normal if you're on a lower end system.

Or the tarkov exe is set to a priority other than normal.

[rocky kayak]

its not is the problem. i9, 3080ti, 32gb ram, etc

havent had this problem on other wipes but it has been a minute since i last played i think a full wipe has passed so my game could be busted im going to reinstall first and see what happens

[finite kayak]

hey mods what does the "back up email" method work, and how do i create one. is it like I can log in with the back up email instead of the primary email?

[bright totem]

hey what the fuck am i supposed to do when the controls all stop working mid raid and i get killed because the game is broken?

[vapid pebble]

any other way to report cheaters with evidence than just in game?

[quiet summit]

No

[sacred junco]

not as far as im aware. they stopped it once they implemented battleye

[jade haven]

why does it take so long for me to load into lighthouse but not other maps

[random wedge]

im curios on how that works

[vivid briar]

So after the wipe, ran a scav run and got some loots equiped on my pmc then the next morning, my stash doesn't have the loot i got from the scav anymore
Is this a bug?

[zenith dust]

this game is plagued by cheaters look at youtube; so many tuto to cheat that game, no video banned at all.

[median ruin]

Send me the links

I can send them to someone who can take them down

[zenith dust]

create a spectator mode to follow the guy who killed you and a button to record the last 15 minutes from him

i cant paste link

simply search tarkov cheat on youtube

[median ruin]

DM

I know they exist but sooner or later YouTube takes them down

[zenith dust]

this game is really great but they need to figure out to implement a blacklist to blacklist players you wont play agaisnt

the old school way to ban cheaters

and a vote to ban system

[median ruin]

They ban them

[ancient pivot]

yo can anyone help me? im having long loadding times where it gets stuck on "100% loading map" and it freezes for like 30 seconds, then loads loot rly slow. I have an AMD card, NVidia graphics card, ran this game fine before the update

[zenith dust]

you have both card at same time ?

[vivid briar]

So i think i found out why my game is constantly stuttering

[zenith dust]

your game stutter if you enable SLI

disable SLI and set the game on One GPU only

the game was running fine on SLI but the last update messed up the SLI (IDK if there a fix for the rtx 2080 SLI)

[vivid briar]

What is SLI, and i only have one GPU, my 1660 super, i dont have a integrated gpu

And i have had the stuttering ever since like my second wipe playing, the game will just randomly start dying and getting insane mini freezes constantly for about 4 min

[vivid briar]

Where is SLI in settings

[loud moss]

Sli is utilising 2 of the same gpus at once. It's already dead, no one uses it because its not worth it

https://www.escapefromtarkov.com/support/knowledge/435

Try that.

[vivid briar]

I turned that off, but how do i get tarkov to use my GPU

[loud moss]

what are your full specs and settings

[vivid briar]

https://www.bestbuy.com/site/cyberpowerpc-gamer-xtreme-gaming-desktop-intel-core-i5-11600kf-16gb-memory-nvidia-geforce-rtx-2060-500gb-ssd-black/6479736.p?skuId=6479736&ref=212&loc=1&gclid=Cj0KCQjwn4qWBhCvARIsAFNAMigHbYPxT8ZQ1WYm5roku_kdw6wrmeP5rE41GqnB04mLf6t2pPvda4saAuALEALw_wcB&gclsrc=aw.ds

This is my PC but with a 1660 SUPER instead

I just turned my resolution down before the last raid in an attempt to solve it

Ill check back tmrw, its 1:40 am for me so ima head to sleep

[grim gazelle]

@loud moss i need a mod or admin to help with quick support question

[zenith dust]

i solved the micro stuterring by forcing the game to run on 1 GPU.

[loud moss]

?

[grim gazelle]

may i message you?

[loud moss]

Just use dms.

[zenith dust]

It work on AAA game with SLI support, it prevent my GPU to go at 90% and they stay at 45% with low heat and the stay silent. It's more an confort thing than performance thing.

[loud moss]

It WORKS, but it's not something you should be using unless you happen to have another gpu to spare. On most titles it'll cause nothing but instability and give minor benefits if any

[full solar]

Hi, I've had some framerate problems with Tarkov even though my pc should be able to do better

https://www.userbenchmark.com/UserRun/53685902

These are my specs and yet in any other map than factory my fps is around 50-70

[vivid briar]

@loud moss @zenith dust I have only 1 gpu, so i couldnt even have it

[loud moss]

That isn't your issue. you also did not send your specifications

[median ruin]

You have XMP enabled? That page says you might not

[olive roost]

Hello im starting the wipe now and the game opens on the wrong monitor how can I change it?

[loud moss]

its in the graphics settings

[tranquil trellis]

anyone else notice that when you look through a scope scavs and player's are darker but everything else is the same?

[full solar]

@median ruin I do

[olive roost]

Thanks

[trim star]

Anyone know how to fix this?

[vagrant stirrup]

anyone know why my side mouse buttons arent working

[lavish minnow]

If you have a quest item then put it into your stash )the quest stash). Can you get another one in raid should you forget to transer?

[wraith hedge]

Hi all, since wipe my performence issues are really bad. I know there are problems with FPS among many players but I believe not this much.

My specs: CPU: AMD Ryzen 7 5800X, 3.8 GHz, 32 Mb | GPU: AMD Radeon RX 5700 Gaming X 8GB | RAM: Viper 4, DDR4, 16 GB, 3400 MHz

Game is still installed on SSD like it always has been.

Now, usually when I enter the match I need to wait a good minute or two for fps to stabilise, untill then I've got 2-10 fps. Sometimes it just freezes. Then when I actually play it it can run steady 60fps (I don't expect more and honestly I don't need it) but then goes down to 1-10 for couple of seconds. Anytime I die (and it happens even more often since the framerate is not perfect to say at least) I need to wait 1-3 minutes with a black screen for the summary screen to even show up (and I thought that might be important)

Does anyone of you have the same issue?

I tried this solution but it doesn't seem to make a difference: https://www.escapefromtarkov.com/support/knowledge/432?lang=en

Also (might be important as well): My issues are independent of my graphic settings. It works smooth/freeze/smooth/freeze wheather I play ultra quality or potato. Moreover, this AMD DLSS thing doesn't seem to help me either, I'd even say it runs worse.

[lavish minnow]

yES YOU CAN

[floral fable]

same issue here i asked several times but nobody gave me any answers i think its there no fix for us until thy are not releasing a patch

on every combination on setings same issue

[wraith hedge]

Boy we gonna suck, when they all go full chad before us.

[floral fable]

im a rat so don't really car i can drop a chad with op sks and ps ammo

[wraith hedge]

easy, that was just a comic relief since this is really frustrating. Not so long ago this game run really good on my PC.

[floral fable]

before the wipe i had 80 ish fps on medium on not so great pc but now i get 5 fps on the lowest res and windowed

my firends are allready level 13 and im stuck at level 4 becasue i cant combat with this fps but i stioll managed to do the quest for jager with this shit fps

[wraith hedge]

I got you. Well, we need to wait apparently.

[floral fable]

[spare canopy]

ryzen 3 1200 enough for tarkov?

[crimson lance]

i doubt it

[crimson lance]

https://youtu.be/F7S2x9amF2w
i think on low settings it will be playable

[spare canopy]

thank you

because I had some issues with fps and loading time in tarkov, it turned out that 8gb ram is not enough for this game so I'm planning to add another 8gb

[loud moss]

what are the rest of your specs

[spare canopy]

gpu: gtx 1050ti
cpu: ryzen 3 1200
ram: 8gb

[loud moss]

ssd?

[spare canopy]

I want to buy ssd also

because I have only hdd

[loud moss]

ssd and atleast 12gb of ram would be okay. but 16 will help more, you're going to be cpu bound on this game with that setup

[spare canopy]

don't say that I need to buy better cpu

[loud moss]

this game is ram and cpu intensive.

[spare canopy]

ahhh

[loud moss]

you can see by the benchmark video that it struggles to get 60 apart from the smallest map, factory

[wraith hedge]

sooo.. with ryzen 7 5800X, 16 gigs of ram and ssd should it still be intensive?

[loud moss]

gpu?

[wraith hedge]

as I said earlier

AMD Radeon RX 5700 Gaming X 8GB

[loud moss]

I wasnt here earlier. yes that will play fine.

[wraith hedge]

Well it doesn't :v that's why I asked

[loud moss]

#eft-announcements

go to the links

[wraith hedge]

Thanks, I forgot to mention, we've checked the mip streaming thing and it's set on false. I also tried this method of uninstalling Nvidia drivers but it didn't help either.

[loud moss]

I'm afraid I don't know much more about the amd issues. Sessamy is an active mod here that may have more solutions

[wraith hedge]

May I dm him?

[loud moss]

id wait for him to get online

hes nae, so its still early

[wraith hedge]

ok, thanks

[spare canopy]

I tried to play on Customs online and I was able to get around 40 to 50 fps, but because I don't have enough ram there were small friezes and a long loading off the map.

[loud moss]

thats expected, 8gb ram can somewhat handle the game if you're lucky

[spare canopy]

I think I got lucky this time

because earlier when I tried to load into either the Forest or Customs, I just crashed from the game

I'd be happy to get at least 40 fps on Customs and every other map

[worldly oak]

Hi guys, need some help

after a few seconds in raids this pops up

Corrupted memory. The integrity of the protection failed to validate. Reinstall anticheat #0

[jade haven]

why does lighthouse take 10 minutes for me to connect to and then kick me from the lobby(its only light house not any other maps)

[balmy isle]

you need to validate game files. from the loader

[worldly oak]

done it

[balmy isle]

if it didn't fix you might need to just reinstall all together

[worldly oak]

did that too

[balmy isle]

do you have BE installed kek?

[worldly oak]

yes

the eft EXE and the folder is there

[woeful saddle]

probably you have hdd disc, hdd is too slow for tarkov

[worldly oak]

m.2

1tb sabrent rocket 4

[jade haven]

it works fine for every other map tho

last wipe lighthouse was fine too

[worldly oak]

maybe cause I bought it in Europe and im now in the USA? But it works fine with practice mode

[vivid briar]

hello i have been getting a lot of stuttering , freezing , blue screen trying to load on lighthouse, and also long times to get on the maps , these thing were not happening the previous wipe anyone know how to fix it?

[jade haven]

same thing here bro, hella annoying

[vivid briar]

just tried in a offline raid

and it crashed

litterarly ruined the wipe for me

worst part is having a good beginning and then all the sudden everything breaks for no reason

[green aurora]

https://www.escapefromtarkov.com/support/knowledge/435

try that, it worked for me for a bit but i seem to be getting the same issue again

[vivid briar]

just did it

i think they kinda broke the game with this update

[trim lagoon]

More people with brok crashing games

[vivid briar]

it did a lil bit

[green aurora]

put graphics on low and then do this https://www.escapefromtarkov.com/support/knowledge/435
lighthouse now works for me

[supple wolf]

Any fix yet for GTX 1080 nvidia cards, getting massive frame drops now ingame, and after raid ends screen freezes for a few minutes. I have tried the MIP off thing, its already off, anyone got any other suggestions

[zenith dust]

try reverting nvidia drivers back to 2 older version

the last 2 nvidia drivers messed up somes games like jurassic evolution 2 and sniper 5

[wraith hedge]

Is this normal? Game's on Z (SSD, doublechecked) but somehow it looks like it only uses HDD which has nothing to do with any process and it's mainly for storage..

[zenith dust]

my task order tab wont worlk as usual

[supple wolf]

I doubt its a driver issue and more of a tarkov is kinda broken for lots of people thing, wondering if any settings in control panel changed might help

[wraith hedge]

I swear I didn't mean THAT when I said "I'm just gonna wait untill Star Citizen gonna run as smooth as Tarkov"

[native badge]

Finished my pmc office kills a few days ago and was meant to get eliminate glukhar quest but i still dont have it ??

[heady spear]

anyone knows how to solve infinite matching with the scav?

[vivid briar]

Ryzen 7 5800x, 32gb 3600 mhz ram, 2070 super, my fps drops noticeably whenever i turn, ads, etc. ive already checked the whole mipstreaming thing, not sure what else to do, i know i have the specs to run it this is my 4th or 5th wipe, it’s never been an issue till this wipe

[slim spruce]

update windows with all updates and feature updates

[slim spruce]

make sure your page file is not on D, and that it's on C

[wraith hedge]

might be a silly question but what exactly is a page file? Launcher?

Ok nvm, googled it, I'll check it when I got home

[slim spruce]

this guide has a part where you can see which drives have it https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

If there's any on the mechanical D, remove it

and put it on C

system managed if you didn't manually set it

[wraith hedge]

Would it swap automatically after wipe tho? I've never had this issue and I've been playing since Reserve

[slim spruce]

No. Either it's page file or some other program is using your D drive.

Or the game is on D

[wraith hedge]

Got it. Game is on Z as I said, I double checked it even tho I never uninstalled it. D is mainly for video recordings and editing. It might be some other program and I'll check it out. In case you didn't see my previous message, my hardware is: AMD Ryzen 7 5800X, 3.8 GHz, 32 Mb | GPU: AMD Radeon RX 5700 Gaming X 8GB | RAM: Viper 4, DDR4, 16 GB, 3400 MHz

And this is the very first wipe I have any issues with fps at all. Freezes independently of q settings.

[random wedge]

man im not receiving any forgotten password emails

[vivid briar]

can anyone i have been getting a lot of stuttering , freezing , blue screen trying to load on lighthouse, and also long times to get on the maps , these thing were not happening the previous wipe anyone know how to fix it i did the mipstreaming thing but still getting stuttering

[quiet summit]

Have you been monitoring your performance while you're stuttering/freezing?

[quiet summit]

Please contact support through email at '[e-mail]'

[vivid briar]

my perfomance was fine during like the first 2 days of wipe after that is just went downhill , and i kept getting stuttering and freezing

and i run everything on low

[quiet summit]

No I mean on your task manager

CPU/GPU/Ram usage

[vivid briar]

not really

With my Ryzen 7 5800x , 2070 Super, 32gb 3600 mhz, my performance is just like every other game, my CPU usage is at about 50-60% utilization, my gpu normally lurks at about 25-30% GPU usage, and Tarkov uses 17.1GB of ram so about 52.1% usage of ram

[random wedge]

I did multiple times even sent them a email twice and nothing happend

[quiet summit]

Take a look at usage next time and monitor

[quiet summit]

That unfortunately is your only avenue as far as account support goes.

[vivid briar]

I always monitor my performance for situations like this haha

When the game stutters none of the utilization changes either

[random wedge]

man thats bull there should really be other ways

[quiet summit]

So when you zoom in your ram doesn't top out?

[vivid briar]

no none of the utilization changes, I monitor using NZXT cam, Core Temp and obviously task manager

I believe ram usage jumps up to about 18gb when I search bodies, ADS, or shoot

mind you I just bought new ram, a new cpu, and new mobo and the issue still happens

Ive tried the Mipstreaming thing, I even tried reinstalling

I reinstalled the game on a :D drive though

[slim spruce]

Please submit a bug report about this. Also try toggling "use physical cores".

You can also try deleting graphics.ini

[quiet summit]

^I recommend trying that

[vivid briar]

Yea I have that enabled because I’m on the AMD platform, I was told to try deleting that graphics and one other thing

[slim spruce]

And reinstalling the graphics driver with "clean installation" checked in the custom install option.

And try a bios update and change your ram to 3200Mhz

[vivid briar]

The Mobo has the latest stable Bios, I will try the RAM, Now when I delete the Graphics.Ini file should I only delete that one. I also noticed those files are in the :C drive when the game is installed on the :D drive now. Do you think that could make a difference? I still had the same performance issues when swapping from the :D to :C

[slim spruce]

No. The ini files are fine on C, you can't move them

A clean install with the graphics driver clears shader cache

[strong stratus]

THIS GAME IS LITERALLY UNPLAYABLE

[vivid briar]

Do a Custom Installation with the Graphics drivers?

I tried all the steps to do manual shader cache clearing and I couldn’t find a single one of the files mentioned in the post

[slim spruce]

yes reinstall the graphics drivers but click custom instead of express and check "clean installation"

[random wedge]

bruh this game got hella things wrong with it

[vivid briar]

Will do, I’ll post an update in like 6-8 hours lol won’t be home for awhile

[broken solstice]

Hello! Im having problems with my nvgs! I tested with 2 different ones but the problem insist.

I turn them on and instead of having that green look it just looks normal. (i have postfx off)

Im verifying game files rn and ill update if they fixed my issue.

@ me please if u can help!

[strong stratus]

Anyone know how to stop disconnecting midway through a raid

Are the servers just broken?

[loud moss]

issue with them, dont use resampling

[knotty beacon]

Is directional audio messed up right now or just me?

Seems a whole lot harder to tell where audio is coming from since the last update

[balmy isle]

it has always been messed up

[vivid briar]

stuttering and freezing stopped out of nowhere

[misty nebula]

Anyone on here that can't load into lighthouse since the update? Game crashes before loading you in? I think I've got a fix for you all

[exotic skiff]

I keep having issues keeping a solid connection with online raids, I do often speed tests and have no problems with other games except tarkov. Since wipe, I've been lagging out and disconnecting a few times every raid and scav even with having solid connection and having the 2 best servers selected for me. Anyone know how I can fix the server connection errors and bugs? The lag spikes are horrendous and it's making the game unplayable

[vast python]

EFT is using all of my 8gb of Vram on every map even on the lowest settings. I have a gtx 1070, what is causing this?

[spring pendant]

Hi,
i dont know why but Tarkov is one of the few games i have massive FPS problemes. what i mean by that is that im playing with 60 fps and it drops all the time. Lighthouse,woods and Shoreline is basically unplayable for me because if have solid 30-40 fps on these maps and when i use a scope im lose like 15+ fps.

My PC specs:

RTX 3070
Ryzen 5 3600
32gb Ram
2 TB SSD

and I dont know why Tarkov is running so poorly on my PC .
i mean i definitely dont have a bad pc like this

[midnight meteor]

Same issue, constantly disconnecting and being unable to rejoin despite having good pc specs and internet / isp

[knotty beacon]

Nothing like what's been going on recently, you could atleast tell the general direction people were in most of the time.

[balmy isle]

who asked

[knotty beacon]

You're in the community support channel, I responded to your stupid reply what you mean who asked lmaoo. Brain worms havin ass.

[balmy isle]

but who asked u to reply to me pepega

[loud moss]

Move on already.

[spring pendant]

Anyone got tricks how to get more FPS cause i play with 60fps and it drops all the time in the low 40s

[narrow ibex]

Don't overclock your ram very bad idea, most of the time it will black screen/ blue screen, crashes.

[bronze gulch]

where can I report some1 for tk

[narrow ibex]

right. I got amd 6750xt 12gb same power as a 3070ti and I can't even play the game bc they Fu*ked amd support on tarkov.

[spring pendant]

fr ?

i got a Ryzen 5 3600 and my fps are shit

my RTX 3070 doesnt matter

[quiet summit]

@obtuse magnet Hello, In order to use mod mail, please open your DMs to server members.

[narrow ibex]

oh yeah. Most amd users can't even play. the game is so fu*ked lol

[tropic galleon]

I just got kernel mode heap corruption BSOD any idea what might have caused it?

[quiet summit]

Can you monitor your performance on your task manager next time?

[tropic galleon]

sure

[quiet summit]

Keep an eye on CPU/GPU/Memory

[tropic galleon]

got it

[north wing]

i get muted why ?

[tropic galleon]

also for the record it happened as i tried to load in lighthouse as a scav for the first time

[quiet summit]

What?

[tropic galleon]

@quiet summit it mostly says disk at 100 the cpu and gpu are like 60% or so

[quiet summit]

How is the memory usage?

[rose mauve]

can we get a channel called "scav runs" or something with 4 person max for people that wanna do their daily scav tasks mainly with pmc runs on the side? don't wanna join all the 4 man groups asking and bothering ya know?

[tropic galleon]

fine

[torpid grove]

Still get "Backend Error: Failed to receive data" in the menu but no disconnects ingame..so annoying

[quiet summit]

Keep an eye on the memory usage, most of those bluescreens come from those

If it goes above 80%

[quiet summit]

You're getting this right now?

[torpid grove]

Yeah I get the error every 2-3 minutes in the menu.

[quiet summit]

Mmm, try launching launcher in Admin, and whitelisting anything Tarkov related for your antivirus and such

[torpid grove]

I whitelisted all Tarkov Folders in my firewall + windows defender.

[quiet summit]

oh

Launcher in admin?

[torpid grove]

Yeah it is.

[quiet summit]

Mmmmm...

Might seem silly but, try turning off your router for 30 seconds and turning it back on

[torpid grove]

I'll try. Will disconect him from power and will reconnect him.

[quiet summit]

Ok

[mossy spear]

does any one know how long support takes to get back to you or should i just get a refund

[brittle spoke]

Does anyone have any issues streaming EFT trough discord ? Friends keep saying the fucking thing is a black screen nonstop instead of actuall game

[quiet summit]

Only thing I can recommend is share screen rather than application

[brittle spoke]

Weird thing is i always streamed the application, now it just refuses to do it, all i've done was upgrade my PC essentially, all settings (besides EFT graphical settings-which are maxed now) are the same

[quiet summit]

Yeah I don't know the source of it

A few of my friends can't stream application too

[brittle spoke]

dam

[boreal hatch]

Hey all, why is my loading taking forever before connection lost :/

[spring pendant]

had the same probleme right now

[tropic galleon]

does automatic ram cleaner need to be on?

[crimson lance]

no but its usually helps

[tropic galleon]

oke ty

[vivid briar]

I sent the PC link, it is an i5-11600KF
1660 Super
16gb ram
ssd
external ssd from a USB
fan cooled

[random wedge]

its happening to me to im not receving any email from them

[quiet summit]

Please reset your password next time, the cooldown will increase if you type it incorrectly again

[torpid grove]

@quiet summit still get the backend error in menu -.-

[quiet summit]

[random wedge]

yea idk what happening but i tried everything and nothing

[torpid grove]

Nice "Backend Error: Failed to receive data" after a scav raid and everything lost! -.-

[random wedge]

in tried 50 times and not one email

yea but letting you know you may not get it ever its been a week for me and nothing

[robust pilot]

Hi. I cant login in the Launcher/website since weeks/month. Forum acc still works. I read, that it might be my gmx.de mail adress because i dont receive the auth mail (the last 4 or 5 years this email did work) and i wrote a support email but didnt receive a tiket or anything for weeks now. please help me to change my gmx mail to an gmail or so, because i really loosing my patients now. thank you.

[proven wagon]

I bought this piece of trash game yesterday, I want a refund.

[random wedge]

https://www.escapefromtarkov.com/support/knowledge/430

[torpid grove]

Unbelievable that everything was running before the wipe and now all of a sudden I get every 2-3 minutes in the main menu "Backend Error: Failed to receive data" -.-

[random wedge]

yea i was able to login to my account before the wipe now nothing

[proven wagon]

ridiculously bad game from ridiculously bad developers

[random wedge]

what do you not like about the game

?

[wispy sentinel]

I keep getting awaiting session start and then server connection lost every raid. are there any fixes

[quiet summit]

You can try and reset your game settings, doubtful but, worth a shot?

[torpid grove]

Im reinstalling Tarkov right now

[torpid rose]

game go crazy, you can't expect a game to not break once and awhile ESPECIALLY since it wiped only a week ago

[quiet summit]

That will not reset your game settings

[torpid grove]

You mean the files "local" and "shared" in documents?

[quiet summit]

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

That one

[willow mason]

my man is just baiting bet he never played the game

[random wedge]

hahaha im trying to play but no emails to reset password

[torpid grove]

I'll give it a try after the reinstallation

[quiet summit]

Ok

[willow mason]

no email? huh

[quiet summit]

Launcher or in general?

[random wedge]

in general you helped me get the launcher

[quiet summit]

I did?