community-support

[rough lily]

Worked, ty

[eager wharf]

is it better to use therapist for insure or prapor ?

[umbral oak]

man i was waiting till discount and i still cant buy the game with discount

there is always something wrong when i want to do something planned

[grim hatch]

Therapist is more expensive but returns items faster

I recommend prapor

[eager wharf]

ight thanks

[grim hatch]

You should be able to change the email on your profile page, Yahoo is causing problems with this

You probably won't be able to get it figured until a change is done

In this case, it will not be possible to change it yourself, you will need to contact us at [e-mail] and we will recover the account after asking for purchase evidence.

[vivid briar]

2002: It looks like the Payment System is currently unavailable. Please try again with a different payment method or contact our customer support for further assistance at help.xsolla.com.

[grim hatch]

In this case, yes, you must do exactly what is written in the message

if Xsolla has problems with the method - try another

otherwise, contact their support

[vivid briar]

okay

[grim hatch]

Paypal is known to work well

[pallid mist]

When i play with my friends they hear audio ques like a full 2 secs before me and they hear scavs talk and i dont. Is something wrong with my sound and if so how do i fix?

[opal kestrel]

lagging ass servers

[raven basalt]

Any luck with verification codes not sending yet?

[unborn kiln]

Dumb question but i got an old account from 2017 i lost access to like 2 years back because i forgot my email login but have all the other info from when it was made, am i legally allowed to play on 2 separate accounts on the same pc without getting in trouble if i get access to it again?

[summer solstice]

anyone else still suffering random crashes during raids with a high end rig?

[inland rock]

Since I redownloaded tarkov I can't buy what the trading venders have, my rubles always show up at 0 in their shop. Same thing with barter goods. If I search for the item I can buy it from the flea market window from the traders. Anyone know how to fix?

[umbral oak]

why would that be illegal lol

[unborn kiln]

ive seen people get banned over using seperate accs on the same pc

[umbral oak]

why??

[unborn kiln]

no idea thats why im asking, not trying to lose another eod acc

[umbral oak]

its literally just 2 accounts that you bought, you should be able to play on them

[unborn kiln]

go down to the bottom checkbox and tick it where the rubles are bro

[unborn kiln]

make sure the fill items box at the bottom is checked

[inland rock]

Nothing changed. It says 0/x amount of rubles but I have 200k in my stash

[unborn kiln]

is the fill items box checkmarked? or empty square?

[inland rock]

Is it cool if i message you a screenshot

[unborn kiln]

sure

[umbral oak]

ughh i just want to buy the game with the 25% discount

[unborn kiln]

use PP bro, my card company said they were fraudulent so had to use PP

[umbral oak]

i dont have the discount

[unborn kiln]

Wym? at all or through PP?

[umbral oak]

#screenshots message

[umbral oak]

not at all

cis countries dont have the discount right now

[full knot]

you have to put a mark into "fill items" at the bottom of the screen

[unborn kiln]

click the blue box at the bottom

[umbral oak]

and ive been waiting for weeks not buying the game full price just so it doesnt work exactly because of my location.
bs

[compact finch]

hello i was wondering what marked key barter is good

[raven basalt]

PLEASE DEVS FUCKING FIX YOUR EMAIL VERIFICATIONS I SPENT $190 ON THIS GAME 2 YEARS AGO AND NOW I CAN'T EVEN PLAY IT 1800 HOURS AND IT'S NEVER HAPPENED WHY NOW

[umbral oak]

why is everything so broken

i might just consider not buying the game because of the tech issues

[raven basalt]

bsg for you man

always been like this i get it they are a small team but bro this shit is unacceptable lmao

[inland rock]

Thanks, in raid now ill let you know if it works

[clear talon]

anyone having issues launching the game?

[sour shore]

Did anyone order some merch from the bsg store already into the eu. Cause i would like to know how much it costs extra with all the tolls and import costs!

[clear talon]

could someone celp me out?

I dunno whats going on

[hallow ridge]

has 228 been fixed yet`?

[clear talon]

?

[hallow ridge]

wdym it just starting

[unborn kiln]

error 228 fix when moving stuff?

[hallow ridge]

i cant do gunsmith part 6 couse of it

[clear talon]

Eh no it is not. Thats why I literally sent a SC its not loading

[hallow ridge]

sc? (aight

[clear talon]

Screenshot

[inland rock]

Still doesn't let me purchase from the shop even with the fill items checked

[unborn kiln]

@grim hatchwas there a fix for the error 228 when moving stuff? sorry if its alrteady been answered didnt see it if so

[grim hatch]

We fixed the issue where people would get 228 when claiming the compensation from yesterday's problem

Other 228 can occur tho which we will check upon getting reports

[unborn kiln]

my friends getting 228 when moving items in his stash

[grim hatch]

it's probably unrelated to the fix of yesterday - he may want to make a support ticket

Videos would be appreciated

[unborn kiln]

alright ill look into it thank you he said he will%% cheers man

[umbral oak]

the discount thing is still broken...

[keen scaffold]

does is mattert if i have 3 scav karma or 3,5 with loot or is it only 3-4 that matters

[lilac dagger]

anyone else getting an issue with disconnecting at the start of raids? everytime I try to queue up a raid after loading map i hit connecting to server and get "server connection lost" without fail

I can then hit confirm leave and i dont lose whats on my pmc or if i tried to scav i still have my scav up

verified integrity and changed to automatically select servers and neither helped

nevermind im an idiot i fixed it lol

[pulsar lake]

why is this fucking game so scuffed up xD

always get kicked out for no reason

[fleet iris]

what key do i need to unluck the gate inside red keycard room?

[vivid briar]

idk but fuck my luck that i cant buy the eod i hope it will work due to 6th of jan bc then i have to wait to summer to get the sale again

[wanton lantern]

ok so how is this not a mechanic quest shotgun

cause according to tarkov its not

[slim spruce]

You don't have the muzzle device

[slim spruce]

That is half of it

https://escapefromtarkov.fandom.com/wiki/Gunsmith_-_Part_1

You need this https://escapefromtarkov.fandom.com/wiki/GK-02_12ga_muzzle_brake

[wanton lantern]

but now its 46 ergo is there something im missing

[slim spruce]

https://escapefromtarkov.fandom.com/wiki/Zenit_RK-6_foregrip

[wanton lantern]

i had an rk4 is that gonna work?

nvm i had even better

[ionic jolt]

u need an angled grip

[junior iris]

Game freezes and crashes when i check messenger/redeem rewards. what the fuck is this

yesterday you make my money and ammo disappear and today i can't do anything related to messenger (insurance,task rewards etc)

[cloud sentinel]

hey yall im having an issue with audio its super low and its only on tarkov i deleted the game then reinstalled and that didnt help anyone have any suggestions?

just @ me if you have a suggestion/solution

[drifting valve]

Is there a way to report bugs without using the launcher? Maybe through the website or in game? (Or plans to do this)

[sour shore]

Did anyone order something from the bsg store already into the eu. Cause i would like to know how much it costs extra with all the tolls and import costs! Any experiences are helpful! :)

[polar badge]

i tried to do a scav run on lighthouse this happened to me 3 times

[obsidian hemlock]

fixed my low fps issue if anyone encountered the same, I uninstalled citrix workspace and all sorted.

[umbral oak]

i still dont have discount

[tacit tapir]

same thing happened to me
eventually i just gave up and had to lose the loot on me

[waxen spruce]

I have problems typing numbers when I alt tab, then i have to switch keyboard language in order to type numbers again, is there way how to fix it? to have it still working without switching to english keyboard?

[slim spruce]

!ammo

[wise hull]

https://escapefromtarkov.gamepedia.com/Ballistics

[hollow trench]

has anyone gifted tarkov to their friend before? friend havinng issues claiming it on their account

[slim spruce]

You claim the code in the promo code section on the profile.

[golden leaf]

They should just have to put the code in that you gave him hit up support and see what they say they could be having issues

[hollow trench]

like it shows the receipt in their email and eft telling them to register, where can he find the code?

nvm

[golden leaf]

A buddie of mine just got one for a buddie of ares last night and worked fine

[hollow trench]

my friend is gifting another friend and he didnt check his email to the other friend

[slim spruce]

It should be in your email

[hollow trench]

so sorry, we sorted it out

thanks

[wanton ivy]

for some reason i cannot log in on the website keeps telling me incorrect password or email but ive reset it 3 times still cant login

[slim spruce]

Can you log in on the launcher?

[wanton ivy]

yes

[slim spruce]

And are you sure you have the email correct?

[wanton ivy]

yes i am sure

[slim spruce]

If it works on the launcher it will work on the website. If not please email support if you can't log in.

[e-mail]

[wanton ivy]

ok thank you

@slim spruce i tried another browser

and could login

[slim spruce]

Ok. I'd clear cache and cookies on the browser with the problem.

Sorry for not thinking of that.

[wanton ivy]

it slipped my mind as well

[ionic kindle]

Is there another awaiting session start bug?

[umbral oak]

sessamy do you have any updates as on why cis countries dont have discount still?

[thick jasper]

yes im getting that bug too

[slim spruce]

It's being looked into.

[umbral oak]

alright..

[ionic kindle]

It's really starting to seem like if it's not one thing this wipe it's another...

[thick jasper]

dont worry its just the weekly game breaking tarkov bug !!!

[ionic kindle]

And that’s the exact reason I won’t buy EOD.

[wanton ivy]

I tired clearing cache disabling plugins guess opera just doesn't play nice

[umbral oak]

and im not buying tarkov standard because for some reason in my country there is no discount lol

[slim spruce]

The problem is known.

[umbral oak]

yes to some

[ionic kindle]

Not really worth it with the games state currently. At this rate they’re shooting to have a huge downfall it seems like.

[umbral oak]

nah i waited too long for the discount not gonna give up

im gonna remain on rick astley's side

are you writing an essay about why i shouldnt buy tarkov rn

[ionic kindle]

Can we get some of them streamer servers? They seem to always work perfectly fine 24/7

Nah

[waxen spruce]

I have problems typing numbers when I alt tab, then i have to switch keyboard language in order to type numbers again, is there way how to fix it? to have it still working without switching to english keyboard?

[grim magnet]

what screen mode are you in?

[waxen spruce]

fullscreen

[grim magnet]

have you tested with the other screen modes? might work like normal in borderless

[waxen spruce]

I sometimes check on google prices of items on flea market, or if I need them for mission/hideout so I alt tab quite often, plus im chatting in other channel too

[waxen spruce]

I'll test it out and see, right now it works fine but aren't there fps issues with borderless?

[ionic kindle]

Nothing like losing all your shit due to awaiting session start then server lost.

[waxen spruce]

even tho i have high end pc with 32 ram and rtx 3080 i still had issues running the game on high/max details for some reason, 40-50 fps on shoreline

[ionic kindle]

Welcome to Tarkov's game optimization.

[grim magnet]

there might be some FPS drops with borderless, but it's worth trying out. For the FPS issues you normally get, you could search up a guide for different settings and stuff like that like i did, i got a pretty nice FPS boost after following a video like that

I got a kinda high end PC too (high end, just some older parts, got 32 gb RAM and a 1080ti)

[waxen spruce]

I followed pestily's graphics guide so I run the game mostly on low settings and it works pretty fine besides the issues everyone has (post raid audio and game stutter and same with going to main menu)

[grim magnet]

ah ok, i watched VoX_E's guide and i can run it on medium-high (i do get drops on reserve and shoreline, havent tested lighthouse yet, but almost everyone has FPS drops on these maps), but did pestily also do some setting optimization outside the game too? VoX did some stuff in the NVIDIA panel and something else in the tarkov folder that i cant quite remember rn

[waxen spruce]

yeah I saw vox guide too, some nvidia settings and i did it too, i think he had it more detailed and showed what everything affects, i wanted to have the game beautiful but for pvp stuff its impossible
post fx is lovely feature for sure

everyone gets fps drops on lighthouse but i think its fine, the crazy loot over there makes me more worried, people go out with aesas, bitcoins etc without needing any sort of keys to access all that
also performance being bad is pretty normal for new maps i was counting with that

but shoreline has been here for some time

[grim magnet]

Fair enough, i used to have Pestily's PostFX before, but changed over to VoX' to test it out and it helped a little bit with performance and still looks really good

[wanton lantern]

me again mechanic part 2 did everything i could find what is missing

[grim magnet]

fold the stock

[wanton lantern]

still not good enough

nvm i didnt equip the muzzle

[waxen spruce]

i was using my own postfx, what suits me the best, love how we can adjust it in offline raid and see the screen how it changes

[grim magnet]

ah, fair enough, i was lucky that VoX' was good enough for me so i didnt need to really do anything except some minor tweaks, being able to test stuff in offline is a life saviour

[waxen spruce]

oh yeah, i wish we had 100% loot spawns tho, would love to learn loot spots but its hard to know where to look when you don't see anything on these areas in offline

tried map genie too, it shows you only places where it spawns but doesn't tell you exactly where, like if I'm supposed to look at shelves, ground, or if its hidden

[grim magnet]

Although annoying, you could search up the specified item you're looking for on the wiki and it should show where it exactly spawns if it's a world spawn and not a container spawn. For example in the greenscreen room on Customs, there's a general tech spawn under the desk where gas analysers, cpu fans etc can spawn, or in the pumping station on factory there's a gas analyser spawn on the desk (something that is stated on the wiki, even shown with pictures if i remember correctly) @waxen spruce

[supple ridge]

how rare are the purple ornaments

i can't find any and i just want a weapons case

[grim magnet]

Not sure, but i think they all have the same rarity, just farm stashes and you should start finding some

[supple ridge]

I just go to the valuable loot spawns on woods

[grim magnet]

that's where i mostly find (any) of them atleast

[whole flame]

The bsg launcher keeps on crashing

Need help!

[grim magnet]

i know this sounds stupid, but have you tried turning your PC off and on again? had a similar problem last wipe and it worked for me

[whole flame]

i have restarted my PC and it is not a stupid thing to say.

[deft cypress]

Beware of a british kid lvl 28, his server name is tom, couldnt find his discord name but hes literally stealing all your gear and leaving your channel, changing his name right after

[cursive scroll]

so since im ahead and this gun isnt able to be sold on market i cant use my presets for it lmao, fucking cringe

[grim magnet]

thought it was stupid because thats something everyone says when someone has a problem and they dont want to help you, but try re-installing the launcher and run the setup as administrator, (thats atleast what someone said on the forum if the launcher keeps crashing, but it's a post from 2018 so might not work)

[hallow ridge]

what does bad recoil mean

[cursive scroll]

ok so the wiki is wrong like usual you need to get a moe stock with a butt pad, that should fix it for you

[hallow ridge]

yeah

ah ty

[whole flame]

Yh, i tried the running in administrator and the VPN way soo idk what do to now

[wanton lantern]

go the flash drive and extracted but it wasnt found in raid for some reason

[cursive scroll]

did you leave it in your container for multiple raids or anything?

[grim magnet]

run through?

[wanton lantern]

yeah that might be it

thats such a stupid mechanic items dont count as found in raid if you run through

[grim magnet]

nah, it's so rats cant go into a raid, stuff their bum with gpu's and escape without doing anything within 1 minute of the raid starting without atleast kinda fighting for it

[whole flame]

Yooooo i fixed it had to change the VPN to Russia lol

[grim magnet]

epic

[whole flame]

love for the help

[wanton lantern]

yeah but the whole raid took 4 mins walked accros all of reserve got pinned by gluhar and almost got extract killed

is it cause i didnt fire back?

[brittle folio]

i cant fucking load into a raid bcs im getting desync every single one can i get help i've been asking for 3 days

.

.

.

.

[grim magnet]

oh no, thats not the problem, for a raid to not count as a run through, you either have to gain 400-600 XP (from looting or killing a scav or two), or you have to be in the raid for 7-10 minutes

[wanton lantern]

oh

why do i even play this game if its the game i hate the most

[grim magnet]

because it's your favorite game :)

[thick jasper]

i cant load into any tarkov raids when i play with my friend i get stuck on "awaiting session start" is this just a bug or is it me

[hallow ridge]

is the wiki buggin again or am i wrong ? gs part 7

[grim magnet]

no laser i think?, could also be recoil

[hallow ridge]

the wiki is wrong in the main recoil

[hallow sinew]

Same here mate, usually gotta wait a couple hours for the servers to get extinguished.

[thick jasper]

ohh so its just servers?

[hallow ridge]

the wikis recoil is 512 overall only the alternate is correct

[marble spade]

wtf??? the game forcefully extracted me?

half of my loot is gone

including found in raid flash drive 😭

[hallow sinew]

Fairly certain, yeah, I've seen this issue happen at least four times this wipe, only way I could fix it was just by coming back later.

[thick jasper]

yeah, kinda annoyed because i was going in with a fair bit of stuff but lost it all because of it, its fine but obnoxious yk

[umbral oak]

hhhh

[hallow sinew]

ayup, feel your pain mate

[rose crag]

Is the ingame global chat not working?

[ionic kindle]

I lost my entire Xmas gift due to server issues when accepting it and a whole kit this morning due to the exact same issue.

[balmy tusk]

servers down?

[barren brook]

Hello all
i need help with my game, 10 days already i am not able to log in into my account from my yahoo mail, today i made new account from an gmail and i am able again to log in, because i get the verification code.is there any solution to transfer my game to my new account?

?

[slim spruce]

Unfortunately you can not move games between accounts.

[barren brook]

oh...

this is really frustrating

[open panther]

Welp, I'm a little sad/frustrated now because I got an auto reply from support asking for the things that I sent them. I already gave the email address, login name, in game names, and even a screenshot of my original receipt(luckily still had) from buying the game. Do I just send it all again and wait longer?

[barren brook]

im waiting maybe 10 days without answer

[jaunty hazel]

Does anyone know how to fix this issue

[sage shoal]

my friend is trying to buy the game but he can t get the verification email? what should he do?

[slim spruce]

wait 5-10 minutes

[jaunty hazel]

Ok thanks

[vivid briar]

how to make ticket

[slim spruce]

On the website go to the support section. If you can't log in to the website email them at [e-mail]

[vivid briar]

okay

[reef drift]

So how does insurance work? I insured a fully kitted gun thinking I wouldn't lose it if it's insured. So then Parvor or whatever his name is says he's sending out people to go get my gear. Does it take a full day or more?

[slim spruce]

Takes like 24 hours

If nobody looted that stuff and got out with it.

If someone took it out of the raid you don't get it back.

[reef drift]

oohhh

[slim spruce]

Ammo does not ever return. Prapor keeps that for himself.

[reef drift]

Damn I had no idea someone definitely took that baby home.

[wispy silo]

I purchased EOD from standard version, I should get 3x 500.000 roubles and i got 0 in the package

[warm tapir]

uHm, i just started game as a SCAV and i have no ammo on start, jsut 1 bullet in inventory, is it supposed to be like that?

[native abyss]

whats the best way to find some AK-74 5.45x39 6L31 60-round magazine

[slim spruce]

kill killa or find some on raiders maybe

Or you can craft it I believe

[slim spruce]

Yes crafting it lvl 1 lavatory

4 mags and kektape

[lean cloud]

That’s pretty weird, never seen that before

[ashen fable]

Anyone else having troubleloading into games as a group again today?

[twilit elm]

If i upgrade will that reset my progress

bc i have some people telling me it will

[slim spruce]

No

[twilit elm]

okay thank you sessamy

[slim spruce]

Upgrading no longer resets progress. You get the items in the mail.

And other things increase.

[twilit elm]

appreciate that

[slim spruce]

👍

[warm tapir]

Well, starting with 0 ammo on scav doesnt help to survive or do anything...

[rose spoke]

Anyone have a fix for getting email auth for the website. I can't even download the game. I have a outlook email also if that affects anything. I have tried emailing support but nobody ever responds.

[slim spruce]

take forbidden ammo out

[vivid briar]

Everytime I try to list my vector

ty

also this ... so dumb

[slim spruce]

BSG can't control VAT

[vivid briar]

Yea I understand, just the fact that 20% VAT is rlly dumb

[snow cliff]

is there an official account support channel? cant access the game

[vivid briar]

On the website

[torpid vector]

any chance anyone here would be willing to gift me tarkov for christmas?

[snow cliff]

I cannot post any support tickets

I click submit my ticket and I get two buttons:

COULD NOT FIND THE SOLUTION? CREATE SUPPORT REQUEST```

I think they just disabled all support tickets?

[glad leaf]

Hi everyone with email verifications issues I just got off of yahoo support and this is what they had to say. Confirmations that this is on BSG's side and we need to wait on them for a solution

[severe ravine]

is downsampling better for performance than ssx off?

[slim spruce]

on the website or bug reports?

[snow cliff]

on website

[ionic kindle]

Glad y’all caught that I know you’re not suppose to @ mods but was going to before someone clicked it.

[snow cliff]

I contacted their chat, they said they refunded me but I did not receive any refund. did i just get robbed? lol

[slim spruce]

You need to contact xsolla about billing problems

Not BSG

[snow cliff]

they said to contact BSG LOL

I am chatting with xsolla rn

[slim spruce]

BSG have a no refund policy

[winter bramble]

is it just me or did 7mm buck get nerfed

I remeber it easily 1 shot headshotting but now its just not doing that anymore

[snow cliff]

no refund policy? then why is xsolla saying i got a refund?

[slim spruce]

You might have not had a payment process correctly or it double billed.

[waxen spruce]

im at the satelites, why it didnt show me mission progression???

[meager halo]

Anticheat Connection Failed, RIP. Would the solution be reinstall battleye?

That's some lightning fast moderation. Nice.

[slim spruce]

reboot your PC, then make sure the BE exe in the game folder is not blocked by a firewall or antivirus

[meager halo]

Did that plus verified files, hopefully all good now :p

[cosmic linden]

yo my friends account got stolen but he took it back, unfortunately his discord got banned from this server b4 he could take it back is there anyway he can get unbanned?

[slim spruce]

have him change his password and have him friend request and dm GTB79#7979 or Silverballer#0131 to be unbanned

[vivid briar]

my game keeps crushing as soon as im about to select MPC

[silver onyx]

Are there still problems with the email auth ive been trying for two days now just to install the game

[slim spruce]

Can you go to "view reliability history" in windows and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.

[vivid briar]

go the satellite on the right

[vivid briar]

i did but uhhh

[odd fjord]

Why?

I want to upgrade from basic but it wont let me

[elder mesa]

it wont let me buy either

i cant get psat the xsolla thing

this has to be the first time i cant play a game because it wont let me buy it

[halcyon cairn]

rip

[odd fjord]

@slim spruce any ideas? (already contacting xsolla)

[elder mesa]

how do i cointact xsolla?

[odd fjord]

https://help.xsolla.com

[elder mesa]

thank you thank you

[slim spruce]

3032 means xsolla blocked you for something like a charge back

You need to contact xsolla

[odd fjord]

Ive contacted them but ive never charged back anything in my life so it makes no since

[elder mesa]

yall think paypal will be very mad if i say im older than i actually am? like some actual consequences

[vivid briar]

i need help with my account i cant log in it says {"message": "access denied"}

[limpid hawk]

What is your PayPal account registered to

[elder mesa]

its not i want to make one. i dont have an acc

[limpid hawk]

PayPal requires a p legit screening process. Idk about lying on your age if I’m honest

[elder mesa]

so ill have to make my guardian make one for me

[slim spruce]

Are you on a VPN?

[vivid briar]

no

[slim spruce]

Have you been spamming something?

Like logging in?

[elder mesa]

yes! i remembered that i have a amazon acc!

[vivid briar]

i got new pc and forgot email and password than i got it again but reseted the password than i spammed reflesh as it said try later again i waited like 1-2h

[elder mesa]

very nice now i got it thanks everyone!

[slim spruce]

You'll have to wait or reset your modem and hope you get a new IP

[vivid briar]

what if i dont get a new ip? and how long i have to wait?

[slim spruce]

You'll have to wait if it says suspicious activity.

[vivid briar]

so i restart modem now?

[slim spruce]

Wouldn't hurt

[silver onyx]

Is there a way to contact bsg to get help with this email problem so i can atleast install my game?

[vivid briar]

okay thx you!

[outer sage]

Whenever I try to do a scav run it always waits like 15 minutes and then says connection lost. Is there any fix?

[ruby plank]

Trying to reset my account but pretty sure the support response will take so long I'll be able to reset it by then anyway.

[simple gust]

So i have 1500 hours with just minor issues and today i log on to play and can only get to about 60% loading loot and that itself takes forever, i tryed reinstalling and a used a new ssd with out any luck, searched everywhere and now im trying here, anyone have any ideas ?

[ruby plank]

Is there any other way to contact BSG support, or literally just the email?

[rotund estuary]

did u guys have this issue i cant get my present it reads: "Present could not get activated. User doesnt have a profile."

[worn tendon]

I have the loading loot problem too. It takes 2-3mins longer to load loot than my friends

[vivid briar]

worked

problem solved +rep

[slim spruce]

You need to own the game

[slim spruce]

[silver onyx]

is there anyway to download the launcher without having to login on the website??

[slim spruce]

indeed https://prod.escapefromtarkov.com/launcher/download

[simple gust]

mine wont ever fising loading loot

[silver onyx]

Thank you so much ive been trying for 2 days just to get this far

[final rover]

@grim hatch i have an issue with my task i turned in postman pat to therapist but i have it for prapor still and nothing i can do theres no completion box or anything and i can give a screenshot or whatver you need

[still sedge]

@slim spruce I seem to have a problem with the EFT website. When i try to log in to purchase the EOD edition and claim my christams gift it says verification email sent, but I never seem to recive my email. I have been trying for weeks to try and get in and the email never finds its way into my inbox. I have checked spam and whitelisted the email.

[slim spruce]

Have you contacted them in a ticket yet?

BSG?

[vivid briar]

anyone have an issue with resetting passwords? the email that i get says the code is invalid or expired

[remote totem]

brother do not purchase EOD you wont get it, they'll make you reset your account to actually receive the EOD bonuses, which you cannot do until Jan 2nd

[slim spruce]

Not so anymore. Support will give them to you now.

If you managed to get that problem.

[remote totem]

I've been left on delivered by support for 8 days, not received anything sadly.

[ruby plank]

That's the only thing BSG is missing really is a slightly bigger support team.

[remote totem]

Totally agree, a live chat would be amazing I believe. Gutted tbh because I haven't really played because I thought what's the point if I have to reset anyway to actually get my EOD

[ruby plank]

Yeah I'm trying to get my account correctly reset and I feel like by the time support actually answers it will have been weeks anyway.

[still sedge]

@slim spruce how would one get a ticket??

[remote totem]

https://www.escapefromtarkov.com/support/contact

[still sedge]

@remote totem it gives me code 403 ?

[celest oasis]

i cant upgrade to the eod edition it says 'your payment has been canceled'

[slim spruce]

Log into the website first

[remote totem]

Go to the offical escape from tarkov website, sign in, up the top will be support

[slim spruce]

Go to support

[vivid briar]

how long do they normaly take to get back on tickets?

[still sedge]

@slim spruce thats the problem it asks me to verify my account and then the email is not recived into my inbox

[steady sail]

Just bought the game, can’t install it

[slim spruce]

This could be related to the other email issues.

[steady sail]

It’s stuck on 0 mbs

[slim spruce]

Or it's taking longer than usual.

[slim spruce]

wait 5-10 minutes as that usually solves itself

[steady sail]

I’ve waited 20

[remote totem]

Sorry Sessamy, to confirm support will hand give me my EOD? I've made another ticket, if that is the case I can actually do quests and try progress on this character now

[slim spruce]

start as admin

[slim spruce]

They give the items out now, yes.

[remote totem]

Items including stash upgrade ect?

[slim spruce]

Yes

[remote totem]

Perfect, thank you for clarification.

[still sedge]

@slim spruce What issues could there be are they server side or client side?

[remote totem]

More then likey server side considering they're still backlogged with problems to do with emails

[steady sail]

Now I’m getting error 104006 and it’s saying some other application is using the folder

[steady sail]

But as far as I know it ain’t being used by anything

[slim spruce]

Disable your antivirus

or see here #community-support message

[still sedge]

@remote totem so there is no fixing the problem and I cannot claim the christams gift or purchse EOD

[remote totem]

I'm not sure totally, I wouldn't worry too much they're fixing email problems from what the announced

[steady sail]

Didn’t work, I’ll try see what that says

[slim spruce]

If that doesn't work you can install manually in the pins

[viral hornet]

Im trying to transfer eft to a new drive, already copy pasted the eft file to the new one is there any way I can get the launcher to detect the existing files?

[slim spruce]

The game folder? Yes and use the "find existing game folder" and not "install" in the launcher

[viral hornet]

got it

[sour ferry]

Any idea when discount bug will be fixed because I don't want to miss it ?

[steady sail]

What discount bug? @sour ferry

[sour ferry]

The game should be 26 euro but it's 34 like there is no discount

[steady sail]

Ah

So that’s what that was

I bought the damn thing thinking I’d get the discount, is there anything I can do to get it or am I fucked?

[celest oasis]

wait so there isnt a discount

[viral hornet]

do you mean the true discount or just the massive tax

[sour ferry]

I don't think thet discount working at all

[viral hornet]

screenshot

[steady sail]

I got charged 10 quid extra, said it was a VAT

[viral hornet]

well thats vat for you

[sour ferry]

No there is no discount at all lol

[celest oasis]

my payment doesnt work. it says that your payment has been canceled

[steady sail]

Thing is where I live that shits done before, so you know how much you’re paying. Not slapped on at the very end

[viral hornet]

well thats a bsg thing 🤷‍♂️

I agree they should be more transparent about the vat but what can you do

[steady sail]

Fairly hefty tax aswell

Looks like someone’s account been stolen

[median ruin]

bro 😂 fortnite video advertising

[viral hornet]

I subbed and liked do I get a prize now

[covert estuary]

Is anyone else stuck awaiting session start when doing like a scav?

[steady sail]

The process cannot access the file 'F:\Tarkov\BsgLauncher\Temp\EscapeFromTarkov_live_0.12.12.3.16266.bsgp.mcd' because it is being used by another process.

still getting this error when I try to install

[vivid briar]

where can I see tickets that i've submeted

[slim spruce]

see the pins for a manual install method

[slim spruce]

on the support page

https://www.escapefromtarkov.com/support/contact

[viral hornet]

The settings should be stored in documents right? I dont have an eft file there

[frozen forum]

They're now in %appdata%

[viral hornet]

ah thanks

[vivid briar]

Does anyone have the monitor, Samsung Odyssey? I’m having issues with it and this game, it keeps changing the brightness in certain dark areas of Interchange and Customs

[median belfry]

Help me, someone hacked the Tarkov code and threw all my stuff to all his friends. including money

[slim spruce]

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

[formal sail]

Heard that one before 😂

[median belfry]

i am in asia but in New York I mean the person who hacked my code.

I'm waiting for a subpoena because it's against the Computer Crime Act. I will sue for damages

[languid delta]

Someone know how to fix shadows flickering?

[grim magnet]

Just a question from my friend who's thinking about upgrading to EOD (from standard). Does he get the 25% "stacked" on-top of the discount he gets from already owning standard? i know you only have to pay the "missing" part when upgrading from 1 edition to another, but im unsure if he also gets the xmas discount on top

[snow cliff]

my launcher is not downloading the game. could someone help me?

[ionic kindle]

Yes the discount applies when you go to the pre order page it'll show you what it's marked down to.

[grim magnet]

so he gets it "stacked" on-top of the discount he gets from already owning standard?

[ionic kindle]

Yes.

[grim magnet]

epic

[snow cliff]

shows as 0/0 MB and 0MB/s

[slim spruce]

wait 5-10 minutes and try running the launcher as admin

[vivid briar]

i can hear the windy sound from the loading screen in raid

[snow cliff]

what do i wait for, the progress bar?

[slim spruce]

Yeah

It usually fixes itself

[vivid briar]

anyone have this issue?

[slim spruce]

Known issue.

[snow cliff]

ohp it is downloading now, thanks

[vivid briar]

its pretty unfuckin playable lmao

[languid delta]

do someone got flickering shadows after the last 12.12 update?

[lethal matrix]

have the devs acknowledged they are working on the email fiasco yet? this marks day 12

[plush coral]

Do you lose karma for killing raiders as scav?

[brittle drift]

My pc crashes randomly in game, and sometimes in the menu. It only occurs in this game and I have 1748 hours in the game. It just started happening this wipe, I did not play the previous wipe. I have been playing this game for 3-4 wipes now and this didn't happen before. My specs are 32 gb ddr4 ram, 2070 super, 700w PSU, and a ryzen 5 3600.

[steel schooner]

my mate cant make an account on the website, it says his email cant be used on the domain?

[frozen forum]

No

But every AI will be hostile towards you

[brittle drift]

You do unless they're rogue usecs. I think you lose 0.30

[frozen forum]

Those aren't Raiders

[brittle drift]

Oh shit yeah, it says on the wiki you don't.

[steel schooner]

@harsh oyster

[harsh oyster]

so i cant make an account cos every email i try to use it says that the email domain cant be used

i created new emails and they dont work

[brittle drift]

Try using a different email domain. It should work for the more popular domains such as gmail and yahoo.

[tranquil vine]

Anyone else getting HUGE stutters when ADSing with an optic on lighthouse specifically?

My game often freezes for a solid 3-7 seconds whenever I ADS, I have a 2060 i5 9600k

[still sedge]

@slim spruce i have figured out it was a clinet side issuse but now i would like to chnage my email on my account to a gmail instead of icloud how would i be able to do that when i cannot acsess my account

[slim spruce]

You will need to contact support about that.

[still sedge]

@slim spruce nvm it is a server side issue consulted with a buddy and he is not reciving the email on 2 of his accounts

[fleet berry]

how do i confirm the ownership of my poster?

[slim spruce]

Project files?

Original 4:4:4 image

etc

I think the easiest is showing the layers on a picture editing program.

[fleet berry]

great! should i dm it to someone?

[slim spruce]

If you win they will ask for the proof they need, yes.

[vivid briar]

need help my private clinic is not unlocking im lvl 35 and decontamination is locked and not showing what level or mission requires it to unlock

[feral stratus]

Why is my upgrade currency in euros?

[tawny lake]

Are you on a VPN putting you somewhere the uses euros?

[feral stratus]

no

[thin plaza]

ANY ADMINS\

[slim spruce]

@neon ember only ingame.

Also, don't post videos of hackers.

[abstract dove]

So, I can log in to the launcher just fine. When I go to log in to the website, it doesn't work? I've reset it twice now, rinse and repeat.

[thorny oar]

wanna explain why i cant turn this into gunsmith part 3?

nvm

[earnest monolith]

Is this normal or is this the texture bugged out? its 6 or 7 am on lighthouse

[tall badger]

does this happen to me or anyone else but when I load into a game of tarkov my external microphone resets and discord doesnt recognize the device anymore. so i have to unplug my microphone and plug it back in to make it work. does anyone have a fix?

[median ruin]

Texture bug with AMD graphics cards

[dapper root]

guys

[earnest monolith]

im running nvidia

[median ruin]

Well looks like it spread to NVIDIA now unless Lighthouse is bugged

[earnest monolith]

magically back to normal

It started when i started streaming, and stopped when i stopped streaming. not sure if its relatred

[vivid briar]

so whats up with this thing that your game is really dark?

i see everything normally on every map except shoreline night time, i cant see actually anything

is there any fix?

[median ruin]

Submit a bug report after raid

[twilit citrus]

does the battlestate ornament drop in game or do i gotta watch some stream or some shit

[pearl tangle]

Is it purposely done that the VPO-101 Vepr Hunter doesn't have a gas block for sale by a trader of is it a oversight?

Note: I'm posting this in other posts cause I can't create my own post as it sits. My apologies!

[vivid briar]

in safes

[steady mountain]

How do I scav when everyone else just doesn't care about karma and I can't defend myself

[cyan shuttle]

hey im unable to receive my authentication code via email is there anything i can do

[turbid sparrow]

I just got the unity error what do I do?

[wispy cairn]

I have a friend that could play without any issues like 2 wipes ago.
But now he always has an infinite "Awaiting for Session Start" status on his Scavs and PMCs.

We checked and he's on IPv4 so the cause isn't IPv6.
I'm not finding much on the web, anything I can do to help him troubleshoot?

[tawny lake]

Nope. I've been playing for years now without issue but I haven't been able to verify email after update. Multiple devices, multiple browsers, with/without VPN, other email accounts work but not the one I purchased the game on. I emailed support on wipe day with the email address on the account. Two days later they replied asking me for email address on the account. That was 11 days ago and I haven't gotten anything.

[cyan shuttle]

thats ridiculous but i want my xmas gift lol

[turbid sparrow]

my tarkov doesn't want to work

I have tried virtual memory I bought new ram I update ios my cpu is not recommended from the new bios and I have no integrity problems

and I keep on getting unity crash

[elder flax]

i got permanently banned after my wifi disconnected while loading into a interchange raid to do a stash run. I havent cheated/hacked or abused voip. Any one know another reason i could have been banned for

[ionic kindle]

They don’t ban for no reason.. There’s something their anti cheat had to of flagged on your computer causing the ban.

The most you can do is open a support request with them via their website.

[elder flax]

i got like a 200 meter one tap with a five seven could that have cause it. i got a clip to proof i wasn't cheating. and could any windows services cause batteye ban me

[median ruin]

That wouldn't cause it, contact BattlEye support.

[elder flax]

alright thanks

[finite kayak]

if i buy EOD when i had base game, will i get the things it comes with?

[ionic kindle]

Yes you'll get everything you'd get off the EOD edition.

[finite kayak]

phew, so no need to wait for next wipe?

[ionic kindle]

No you're alright. The only thing you may have to do is wait just a little for it to go through. IE stash upgrade and what not but it won't take long.

[finite kayak]

alr alr thanks man

[primal sorrel]

Has anyone found a fix for the lighthouse crash issue?

[devout lichen]

please help me i cant build a scav case

every time i empty a different junk box it uses a full one and then it glitches out

[light delta]

idk if this is the right place but does anyone know if the fragmentation % is accurate and actually working on low pen ammo now or is it still bugged

[umbral oak]

it's been 30 hours

still no discount

[median ruin]

It gets applied at checkout

[umbral oak]

It doesnt

[median ruin]

Send screenshot

[umbral oak]

ok

and yes with discount it shouldve been 1200, i checked the price for weeks.

one day it actually showed 1200, but then when pressing preorder, it went back to 1600

now its not even doing that

[median ruin]

Can you send the screenshot after pressing pre order

(Not that I don’t believe you, I just want to send it up)

[umbral oak]

yes, and also this happens on cis countries only (where i live)

[median ruin]

Bruh ok, I’ll ask someone I know higher up about it

I’ll let you know when I get a response

[umbral oak]

a mod told me its being reviewed already

but its been 30 hours already so im not sure
(since the discount originally started)

[median ruin]

I’ll try again to get an update for ya

[umbral oak]

thank you :)

[median ruin]

Might be a bit delayed since it’s Christmas and all

[umbral oak]

yeah i get it

it just feels weird that i was waiting for weeks for a discount so i can save lil bit of money, and then the discount not being there when most of the people have it xd

[median ruin]

I understand, it’ll be sorted out soon

[umbral oak]

oke!

[open frost]

servers just crash?

[frozen trench]

are servers down?

[ionic kindle]

There’s a 4 hour update lul

Check their twitter.

[open frost]

no warning like they normally do? just a POST error?

[vernal gull]

I just extracted as a scav, didnt even get to grab my loot

[brazen path]

update dont click play right after getting force exited on update

[ionic kindle]

Literally posted it on their twitter that the game will be down for 4 hours possible more. Go spend time with y’all’s family.

[proper grotto]

ohh thx man then is not only me xD!

[true lance]

can we not do a 4 hour update at 2am thx

[ionic kindle]

Lmao.

[stark oyster]

my family is a bears.

[open frost]

ah yes cause everyone uses twitter and makes it a point to follow the developer account for a game they play

[ionic kindle]

I don’t use twitter but I occasionally check theirs to try and keep up every now and again.

[shadow vector]

is tarkov down?

[open frost]

🤡

[frozen trench]

nooo i was with my fam all day its my time now

[shadow vector]

damn so did my scav run not count

[formal sail]

What do?

[stark oyster]

Just listen etf-announcements

[proper grotto]

just wait brother

[shadow vector]

i extracted then game crashed hurting

[ionic kindle]

Indeed you are.

[runic fractal]

Didnt they react fast at tickets?

[open frost]

"i dont use twitter" But... "i use twitter occasionally to follow game"

[verbal bison]

is tarkov down rn

[open frost]

4 hour update

[verbal bison]

ah damn

[sleek walrus]

Yall need to allow people in raid to get their loot out when you start maintenance early

[open frost]

usually you see a warning at bottom right about 10mins before they shut down, today they just force crash your game as present

[ionic kindle]

Occasionally: at infrequent or irregular intervals; now and then. Frequently: regularly or habitually; often there’s a difference. Lol.

[open frost]

just so happen you check it when they announce a update lmao sure idiot

[sleek walrus]

Yeah, there goes my p90 and the t20 I spawned with, I woulda waited and kept that big ass backpack

[lethal flax]

Wow good job this is the 6th time coming out of Light house with Damn good loot and BS decides theyre going to drop an update while Im playing. You let me extract but I dont get my Quest Items or my loot

[timber flame]

praying the stupid pocketwatch isn't taken away as i exited right when it crashed but i'm guessing i won't be so lucky lol

[ionic kindle]

Don’t gatta be a punk cause you can’t play for 4 hours.

[lethal flax]

Its bullshit. Beta or not they need to make those things right. Its no wonder ppl dont want to play or dont stay. You have got to have some Player/customer respect

[true lance]

i want my inventory of GPUs back

[rough bloom]

I was finally organizing my dumpster fire of an inventory

[ionic kindle]

Answered your question and you got mad over a game update. You got bigger issues mate.

[lethal flax]

One time boo hoo, 2nd time tough shit, 3rd time damn ok. 4th time, do you have it out for me, 5th time this is on purpose I know it...6th time Wow. Shame on me for thinking/expecting anything better

[open frost]

you double respond and think youre high and mighty because you saw a tweet instead of explaining that there is an update. you clearly have issues if youre in this bad of a mood on christmas

[sleek walrus]

I shouldnt have to be plugged into a games every social media to know when my loot is at risk, I get out of raid and then try my best to get into raid as fast as possible so im not wasting my time. I should have been warned or otherwise allowed to finish the raid I had every reason to believe was fine.

[lethal flax]

Fuckin ey man. Theres no reason, the money this fn Company gets that they can't ping, or atleast allow ppl to get their shit into the stash. Like this is seriously my 6th or 7th time having BSG do this shit

[slate sage]

This is normal with updates right ?

[ionic kindle]

Said I saw the tweet that said the game would be down for 4 hours lmao how else would you like me to explain it? Not to mention there was also an announcement in the discord.

[lethal flax]

nope

[slate sage]

darn what do i do then ?

[lethal flax]

used to be able to get into the lobby atleast

nothing we literally just got fucked by BSG.

[slate sage]

well when did the update started ?

also (will this be wipe?)

[lethal flax]

Still should be able to finish putting your shit into your stash man. Regardless of when the Drop is still should be able to finish a fn raid they let us go in on

[lethal flax]

no buddy

just a fix

[slate sage]

no no, i havent had the game started yet

im just trying to get in and it says that, i wasnt in raid or anything yet

[lethal flax]

your not going to for a few hrs

[slate sage]

so this is normal then yes ?

[granite loom]

anyone know where i can find the patch notes?

[slate sage]

propably after update on twitter

[open frost]

ah yes the informative but back handed explanation

[lethal flax]

I was talking about myself. Literally just exfil and then Im back at transfer and then game crashes.

[lethal flax]

Yes an no normally they allow you to keep playing

So its probably a pretty decent fix

[slate sage]

oh, ok but otherwise, that is a normal thing to happen, if you didnt have had your game ever turned on

for me its from 0.12.12.3 to 0.12.12.10

[lethal flax]

but it still doesnt give me my Quest items and my Decked out weapons

yes sir

[slate sage]

ok then

[lethal flax]

This is stupid, but normal. First they shouldn't have let anyone in a raid if they were getting ready to shut the servers down

[slate sage]

also, one more thing, if i wanted to change where my tarkov is installed in, would copying all the files to another disk, chaning paths on the launcher, and then uninstalling the old files be enouhg ?

[lethal flax]

Youtube it

[slate sage]

agreed but it is what it is

[lethal flax]

lol

yes your correct

[median dragon]

Stupid question: I just noticed I have the role of "Operator" in the server. What does that mean?

[lethal flax]

jack squat

lol jk

[median dragon]

Well I figured as much, but I'm curious how I even got it.

[lethal flax]

idk buddy check the Discord tabs and see

[ionic kindle]

If you took that as a back handed explanation you probably need to go spend some time with your family.

[sour ferry]

Not rly only cis xdd

[mild pulsar]

my game wont launch is it just me?

[languid delta]

patching

[mild pulsar]

how long will it take?

[languid delta]

4 h

[mild pulsar]

when did it started?

[languid delta]

1 hour in 10 min

[mild pulsar]

kk

[rugged aspen]

is it just the game being updated or is it a launcher update aswell?

question for the mods

[lone sphinx]

is gaming being updated, cant launch so only guess i can come up with.

[rugged aspen]

I meant is the launcher itself being updated or is it just specifically the game i know you have to install game updates via launcher but i have an issue where i cant open the launcher at all its been happening since the start so every once in a while i check to see if the launcher itself is being updated so i can see if my problem is fixed

[stable hinge]

Is anyone unable to receive email verification codes from the EFT website?

[serene shuttle]

Hey, how long ago did the server update start? Just so I can have a rough guesstimate of when it'll be available to play again

[vivid briar]

does anybody know why u cant pay with paypal

[spark canyon]

#eft-announcements

[serene shuttle]

Thanks, didn't see it

[static walrus]

anyone has experience running VM on the same machine as tarkov?
My work stuffs are running on a VM, and sometimes I want to play tarkov while 'at work' (home office)

The thing is, sometimes I get disallowed program error in tarkov, or sometimes NOT. Why, whats the reason its okay sometimes? 😅

[ruby plank]

Been days trying to reset my account and I still can't..this really sucks.

[serene shuttle]

Sorta unrelated but damn you must have a nice setup if it can run Tarkov and a VM and not be incredibly laggy

[drifting canyon]

why wont my game start?

[serene shuttle]

There should be a big red message in your launcher with the reason, but in case there isn't, they're updating the servers for the christmas patch

[drifting canyon]

how did I not notice that

[serene shuttle]

I feel you it took me like 10 tries opening the game til I did

[drifting canyon]

LMAO

well guess just gotta wait

[steep lava]

if i buy the edge of darkness upgrade is it a 1 wipe thing or does it last multiple wipes

[serene shuttle]

Lasts forever you just have EOD from then on

[steep lava]

tyvm 😄

[serene shuttle]

Np, most of my buds have upgraded over time

[steep lava]

i got it earlier and was like, dont say i just spent $120 aud for 1 wipe

[sleek venture]

how long is this update gonna take

[steep lava]

says 4 hours - approx 45mins to go

[sleek venture]

started when?

[serene shuttle]

Nah you'll have a Gamma forever, also from my shitty math, should be done in like, an hour?

[steep lava]

👍

[quaint jacinth]

Yo, mods, delete that shit.

[hollow delta]

When did the update start?

[steep lava]

its not out just yet but should be out in about 45 mins

[hollow delta]

thanks

[steep lava]

dont click these links btw guys - most likely big scams and stuff

[hollow delta]

can you put a message in here when the servers are up again?

[steep lava]

ye

[obtuse spire]

how many hours left? it says 4 hours, but when did it start

[void lava]

40 mins

[obtuse spire]

started 40 min ago or 40 min left?

[steep lava]

to go

[void lava]

to go

[obtuse spire]

aight ty

[outer summit]

Yo i lost access to my email, how am i supposed to log in on the website now? cus i need a goddam code

[steep lava]

do the steps to try to regain access to your email first if you havent already

[outer summit]

I cant, i changed country and i have no access to my number

[steep lava]

ummm - have you tried to contact support on the website

[warped crane]

?

[serene shuttle]

Last time I saw someone say this, if I recall correcly, the mods asked them to contact support

[serene shuttle]

Your big red notif is outdated for some reason, servers updating cause christmas update

Should be done soon-ish

[warped crane]

oki

thanks

[cinder ice]

Does anyone know why I didnt got a christmas present?
Its not on my profile.
https://imgur.com/a/4v5bxz1

[outer summit]

How am i supposed to if i lost access to the website

cus i need a code

[steep lava]

you cabn contact support without access to your account

[outer summit]

Dude how am i supposed to, when i try to contact them it directs me to the website, and i have no access to it cus i need a code, and that code is on the email that i no longer have access to

[steep lava]

idfk you gotta figure that one out, but im sure there is a way

[outer summit]

Idk tbh, i contacted them before because i knew this was gonna happened, and they said to try every possible way, it was getting to the point that it was annoying

[outer summit]

Cant

Is there a way i can contact the support in discord?

[steep lava]

nope, im tryin to figure out how to not logged in to contact supp

[outer summit]

Oh...

[proper grotto]

lets go

[steep lava]

@hollow delta update is up

[hollow delta]

thanks

[steep lava]

if you have lost everything to recover your email id have tio say that your account is lost...

[outer summit]

Yeah ik..

Im not buying the game again

Cus i literally contacted support about this, and they just said a bunch of nonsense stuff

Its really frustrating, and now i cant do anything about it

[zinc scarab]

after updating the game

hi updating the game broke my game files and now have to wait 20mins for it to fix 😦

[steep lava]

lol

[minor carbon]

hey does anyone know how i can redownload the launcher ?

[steep lava]

go to the website

[crude flame]

in game i dont have the christmas event task..?

even after update what do i do?

[potent crow]

Why is it repairing the game after the download lamo

[steep lava]

mine didnt have to

[neon forge]

wait a second for how long has the game been up for

[minor carbon]

@steep lava thanks

[steep lava]

lik,e the update?

[neon forge]

yes

[steep lava]

bout 10 mins

[vast spire]

Can someone help . I went to buy escape from tarkov this morning but when i clicked pay it said error code 3032. I thought it was a glich cause the servers were down but now ive tried it 2 times and its not working

its pissing me off

anyone?

[cursive needle]

Does anyone know how to fix the loading loot being frozen bug? I'm on a Ryzen 9 5950x

@formal dagger ^

[torpid cave]

any fix?

[cursive needle]

@torpid cave Feels bad man

That's terrible. I haven't had that issue yet

@fluid gate Link to virus above ^^^

Okay tito, apparently you'll give all the viruses you want 🤦‍♂️

Thank you moderator ♥️

[vivid briar]

can u guys pay with paypal does it work with you

[cursive needle]

I'm pretty sure you can. I'm not positive though.

[eager stone]

BSG launcher says it's unpacking game files, and that it'll take over an hour. In 30 minutes I've gotten 3%. Anybody know a fix? I know it's not supposed to be this slow.

I just downloaded and started installing the wipe patch. I've updated both Nvidia drivers and windows

[vivid briar]

just the servers normally but if its constant everytime you are on the game then its probably you

[cursive needle]

There's an entire thread on the BSG forums that was a few days ago with tons of people complaining, and you can look it up in this Discord that many people are having this issue as well

[cursive needle]

I just tested it though, it was fixed this patch that just released. 0.12.12.10.16338 fixed it, but has no documentation on fixing it. Somebody told me that BSG doesn't put a lot of the patch notes out publicly.

[vivid briar]

Ha ha funny joke mate, they will never fix it because the servers are shite

[static rose]

GMAIL user>
Not receiving verification mail on either website or launcher... contacted support on the 12th with no word back. tried logging in on my partners computer who it all works for fine and still not getting launcher verification code or website code.... HELP PLEASE. You can't seriously expect people to just buy the EoD version again to play

[vivid briar]

They do put quite a few patch notes out publicly but because it just wiped big ol' nikita said he doesnt want to release too many patch notes, except from bug fixes. So people will play the game more to find new stuff and whatnot

[cursive needle]

It was fixed? I have video evidence to show you lmao

[vivid briar]

On Gmail you say? I thought the only bug for verification mails was on yahoo

[cursive needle]

Check your SPAM folder. And if that doesn't work, try checking your gmail filter.

[vivid briar]

Not for me or anyone I play with, it regulary takes a while to load loot but its not as often since they released that patch

[static rose]

@cursive needle Whitelisted the bsg mail, checked SPAM and everything. nada

[vast spire]

Can someone help . I went to buy escape from tarkov this morning but when i clicked pay it said error code 3032. I thought it was a glich cause the servers were down but now ive tried it 2 times and its not working
its pissing me off
anyone?

[cursive needle]

It was always an issue for me, and now it's never an issue for me. I just tried Lighthouse on Scav, then left in the middle of the raid. I tried as a PMC on Customs, and left in the middle of the raid. Then I tried Interchange and Customs on offline mode, and they worked completely fine and loading loot near instantly for me.

[vivid briar]

Oh you mean spawning loot in?

[cursive needle]

Yes, this bug was specifically about loading loot.

[vivid briar]

Oh I thought you meant loading as in when you moved an item in your stash it just kept loading for about 30 seconds until the item finally moved

[cursive needle]

Have you tried temporarily changing the email?

[potent crow]

If anyone could help me out with this that would be greatly appreciated. I googled and it said move your game files to a different drive but I only have the C drive..

[cursive needle]

No.

[vivid briar]

Maybe wait because servers have only just gone back up

[static rose]

Changing the mail requires me to be able to login to the website. Website requests verification mail that I can't receive.

[fervent oriole]

If i pause the update will my downloading progress be lost?

[cursive needle]

Has windows marked your executables as non-executables for security reasons, or has your anti-virus deleted any of the files?

[vivid briar]

Shouldnt be no

[cursive needle]

Oh crap. Dang. I'd say you can wait a bit. It could actually be an issue with either gmail or BSG servers if either one is on high load, or if your mail is stuck in transferring.

[static rose]

Stuck since the 12th?

[cursive needle]

Since the 12th, jesus lol

[static rose]

I've re-requested the verification mail everyday since the 12th, no luck

[vast spire]

tried alot of times during the server being down and in the last 5 mins

[wanton lantern]

my scope aint switching sights idk why

[potent crow]

I wish I could tell you I have no idea how to check that

[cursive needle]

I'll show you an example if I can, hold on

[sleek pawn]

Everytime i try to craft my scav case i get this stuiped error last 3 days running anyone know the fix??

[slim spruce]

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link : https://cdn-11.eft-store.com/client/live/distribs/0.12.12.10.16338_218b1b0a-015f-49a2-be90-1919bb514f0b/Client.0.12.12.10.16338.zip
Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section. While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

[slim spruce]

empty all scav junkboxes

[sleek pawn]

All?

[slim spruce]

The one it's trying to take is full.

Try one by one maybe.

[sleek pawn]

i dont think i have th space to do that LUL

[vast spire]

@slim spruce it wont let me purchesase the game saying error code 3032. meaning my account is blocked which is bs cause i only made this morning and havent done shit

[slim spruce]

The xsolla account is blocked, it doesn't have to be for this game purchase. You'll need to contact them.

[vast spire]

Fuck this

[potent crow]

Damn I wish I could play

[vast spire]

does it take them 500 hours to respond like every support team?

[potent crow]

10 days I believe

[vast spire]

well looks like im not buying escape from tarkov

[slim spruce]

contact them to fix this https://help.xsolla.com/i-cant-make-a-payment/most-common-error-codes

[gentle pivot]

I got santa in my factory run, what can i do with him ?

[sleek pawn]

NICE

[gentle pivot]

Cuz i know killing him fucks your fence rep

[static rose]

@slim spruce Any chance you know of a trick to get my website/launcher verification code? i'm using GMAIL but have since the 12th (and requested launcher verification email everyday) i haven't received anything yet. the noreplybsg mail is whitelisted and checked all folders, spam, deleted.. nothing. I've tried redownloading the launcher and game to request, nothing. tried requesting it from an entirely different computer that it works on, nothing... :*(

[south sorrel]

Hey guys i ahve tried to purschase the game twice and i have ben met with the following it have ben cancelled any clue is the payment still down like the servers or? should i wait to buy it again?

[rocky drum]

hi! did scav karma change or smth? I played as a PMC, killed a scav and got -0.10 scav karma?? Got a clip if needed.

[potent crow]

Would downloading the entire game again work for this?

[harsh dove]

apparently he gives you a present

[gentle pivot]

I popped him, -1.5 rep

[potent crow]

So many questions here and 0 answers

[harsh dove]

wtf

[gentle pivot]

got negative -0.2 scav karma too for killing 2 players, makes no sense tho

[steep lava]

how do i get access to the christmas tasks>?

[harsh dove]

if santa does not give me anything good on tarkov he getting popped

[eager stone]

BSG launcher says it's unpacking game files, and that it'll take over an hour. In 30 minutes I've gotten 3%. Anybody know a fix? I know it's not supposed to be this slow.

[karmic elbow]

wondering should i turn the preload hideout setting on or off?

[south sorrel]

Hey guys i ahve tried to purschase the game twice and i have ben met with the following it have ben cancelled any clue is the payment still down like the servers or? should i wait to buy it again?

[frank anchor]

Hello i am looking for the fix to a problem, I recently got a new external hard drive but before that I didn't have enough space to download it from the launcher, I uninstalled the launcher because it was taking up too much space on my computer and now my download is stuck at 0/0mb

I spent 45 dollars on a game I can't even play

[wet mountain]

my game infinitely loads on the first screen, while it loads perfectly fine on another pc in the house

[blissful agate]

13 days into wipe and you have thousands of people who can even get a verification email

[cursive needle]

It is a beta product. And even though I get really upset about a few things, just remember it is beta.

[clever grove]

anyone have idea how can i fix error 228?

[umbral oak]

Hi! any updates on the bug?

[slim spruce]

depends which one

[clever grove]

i cant move my items from backpack to stash, and i cant put insurance on stash

[unreal storm]

i keep crashing and this pops up anyone know how to fix this?

[cursive needle]

Have you overclocked your GPU or CPU too far?

[unreal storm]

no i have a stock pc.

[cursive needle]

Have you updated your BIOS?

[unreal storm]

i5 10400 and rtx 2070

i have not updated bios, was fine until recent updates, i've tried reinstalling and various things to my pc.

[cursive needle]

Is your PC pre-built?

[unreal storm]

no.

[cursive needle]

What motherboard do you have?

Reason why I'm asking is it can be a potential BIOS update needed for CPU or Memory stability.

[summer solstice]

yo does ANYONE have a fix for those random crashes on a ryzen 7 5800x and rtx 3070? it's getting ridicilous

[cursive needle]

Potentially update your BIOS as well

[summer solstice]

unity keeps crashing on me randomly. did a BIOS update, made the paging mem larger and all that jazz. still no fix

[cursive needle]

I haven't had any crashes with my Ryzen 5 1600, Ryzen 5 3600, nor Ryzen 9 5950x

[unreal storm]

i got a asrock b460

[summer solstice]

it's messed up lol

[unreal storm]

the asrock b460 phantom gaming 4.

[vivid briar]

When i look at far away objects, the picture becomes so "blurry" i can see the small pixels in the screen, is there any settings to fix it?

[cursive needle]

Too much sharpening?

[summer solstice]

what mobo do you use?

[vivid briar]

i have tried but it dosent work

[serene moth]

hey guys, I just factory reset my computer and updated my drivers. I'm unable to install tarkov though as it just sits at 0/0

[cursive needle]

I use the MAG B550 Tomahawk and B450 AORUS

Updating my BIOS fixed a lot of issues I had with Discord, games, stability, etc.

People think it's not needed, when it can certainly help

[summer solstice]

yeah. BIOS update is the first thing I did and I'm up to date rn, still having those random unity crashes

[cursive needle]

Not saying it's specifically your issue.

My next conclusion, is if you've overclocked your memory, CPU, or GPU.

Sometimes, your motherboard can come pre-overclocked. But usually not. If you go into your BIOS, and look at the XMP option, make sure it's Disabled

Also make sure you turn off MSI Afterburner if you have it at all.

[summer solstice]

haven't overclocked it and I'm pretty sure I turned those pesky XMP options off. I will check rn tho, thx

[spare dew]

Is there a bug with scav karma, I just shot a scav in black knight as a pmc and lost 0.1 rep?

[cursive needle]

XMP stands for Extreme Memory Profiling

If it's called that in your BIOS. It can also be called D.O.C.P I think???

[summer solstice]

nah it's called XMP and I did turn it off first thing when I got this prebuild

[cursive needle]

And E.O.C.P

[summer solstice]

might have reset itself when I did the BIOS update tho. I'll check rn

[cursive needle]

It's called various things depending on the motherboard

Since I've ever only had the Unity crash before, I've only had it due to some sort of system instability which is why I'm going through everything with you.

If nothing is overclocked, I'd make sure you check that your memory is installed correctly, and what frequency it's running in Windows task manager.

[unreal storm]

my ram is at 2667mhz but that shouldn't be a problem right?

[cursive needle]

I'd also ask if you have any other games or programs having issues that crash, which can be related.

[cursive needle]

That's normal. So that's XMP off.

[lofty aspen]

guys what do i need to do? This happens when i post to sell smthng on flea market

[severe sun]

I spawned into lighthouse as scav. I can hear myself moving, and shooting, but my screen is just this. Anyway to fix?

[cursive needle]

That's a known bug that they apparently "fixed"

[severe sun]

Nice. Alright, so I guess just disconnect

[cursive needle]

What's your power supply, and GPU?

[cursive needle]

Yeah unfortunately

[summer solstice]

sweet, thanks. I've checked now and the xmp profiles are even grayed out in the BIOS, so I can't even enable em if I wanted to

I've checked the model number through CPU-Z and it shows that their max bandwith is DDR4-3200 @1600MHz, but my mobo clocks them at 3000 after the update. That needs changing, no?

[unreal storm]

Thermaltake 850w rgb and rtx 2070 zotac

[summer solstice]

hold up a second. CPU Z shows them at 1600Mhz but the manufacturers page says they're rated for 3200MHz?

[bleak cedar]

had the same issue cant buy from traders as well

[cursive needle]

That's completely normal.

[cursive needle]

Okay, so it's not a power supply issue.

[summer solstice]

ah, gotcha. thanks. Should I change their frequency in the BIOS to 3200MHz, since they're rated for that instead of 2933?

[cursive needle]

My next conclusion, is perhaps it's an anti-virus issue or non-executable issue

[unreal storm]

I think my pc is fine since i made sure i chose decent parts for the $$$, I suck with software stuff.

I did mess up not realizing that i5 processors for 10th gen had ram locked to 2900mhz max and not having a motherboard with xmp but..

[cursive needle]

No, I do not recommend that. That's why XMP is a thing.

[summer solstice]

It only started happening with this wipe. always had the same anti virus (kaspersky) aswell as programs running so it shouldn't suddenly start conflicting with it

[cursive needle]

That should be fine. But you should make sure your memory is at the lowest clock for max stability for the moment at least.

[summer solstice]

well I can't even choose a XMP profile in the BIOS, they're just grayed out

[cursive needle]

You could try only temporarily turning your anti-virus off.

[unreal storm]

well the ram i bought is 3200, it's just that my processor doesn't run ram at that speed.

it runs at 2933 which is fine i guess.

I've only been getting issues since recent updates.

[cursive needle]

Do either of you have integrated graphics?

Actually, this is going to be WAY easier. Try to check if there is a unity crash log within your game directory, and send it to me.

It'll look like those folders with dates on them

[quasi eagle]

does anyone know why im losing fence rep when i kill scavs as pmc?

[iron python]

Why dont I have the To The Tree task??

[unreal storm]

i don't see any folders like that

[sinful prawn]

its been over 10 days, i'm not receiving any emails from BSG, i have white listed there no-reply and still nothing....i've also sent an email to there support and yet...no reply. please help

i'm desperate, i've been stuck since the wipe

[cursive needle]

Try checking your normal logs folder then?

[drifting valve]

can't submit bugs via launcher

[cursive needle]

Restart the launcher

[drifting valve]

oh duh, thanks, saved my tired brain heh

[cursive needle]

Okay, so try making the game crash again, but don't close it

[cursive needle]

No probs :D

[drifting valve]

^>^

[unreal storm]

When the crash happens, everything freezes but i can still hear the game in the background, but my screen goes black or back to a previous image and freezes there.

and sometimes it just shuts down and pops upt he unity thing.

[cursive needle]

Ohhh

That helps a lot. That sounds like GPU instability.

[unreal storm]

but how? 😮

[jade elk]

Has there been a stealth nerf to ultrawide resolutions? My UI seem to be the correct size but in game everything is streched.

[cursive needle]

Watch your GPU in task manager as you try playing the game

[unreal storm]

any fixes?

[modest mortar]

can someone help me when I open the server choosing screen my launcher freezed up and just says not responding and I cant change my servers because of it

[summer solstice]

which logs do oyu want? got a bunch of files in the most recent one

[cursive needle]

Well do you notice anything odd when you start the game with your GPU utilization?

[cursive needle]

Take a picture of your game directory

[unreal storm]

is it supposed to run at full 100%?

[cursive needle]

Jesus christ

[modest mortar]

jesus

[summer solstice]

n..n...n...no???

[cursive needle]

Did you play cookie clicker with the BSG launcher?

[modest mortar]

somehow managed to add a bitcoin miner to the launcher

[cursive needle]

xD

[modest mortar]

I cant change servers I am about to go insane

[cursive needle]

If you notice is has 0% utilization or it disappears, it means somethings wrong with your GPU

[modest mortar]

when I click matching configuration the whole launchre stops responding

[cursive needle]

Send the logs of the most recent one

[modest mortar]

ok the moment I sent the screenshot it fixed itself apparently ?

[lament swallow]

i cant buy the game at all or what? this is the second time this shit has happened to me

[flat gull]

My ram is just barely stable at XMP right now and sometimes I get this glitch and have to restart my PC before I can play without crashing

[median ruin]

Here’s the response I was given

[umbral oak]

Yeah

[median ruin]

“Discount is before VAT. If discount is 25% and his VAt is 20% then they balance out almost. That is why he is seeing the price as that. If it didn't have a discount, it would be the 1600 + 20% + Payment system fee.”

[umbral oak]

i dont have vat

moscow doesnt have 20% vat

[median ruin]

Alright one sec

[umbral oak]

i have only fees but no vat

[flat gull]

My GPU doesn’t get hit in the menus, I have to atleast be in the hideout to see some usage

[vivid briar]

I dont know if this is the right place to ask but when I am doing LFG how do I copy and paste the group lobby in discord that I am in?

[median ruin]

It says you have VAT under total

[umbral oak]

thats system fee, not vat

[umbral oak]

look, this is how it would look with vat and discount

[median ruin]

(Including 20% VAT 289.56)

[umbral oak]

huh

isnt this how its supposed to look

[median ruin]

Probably differs from person to person

[clever grove]

anyone have idea how can i fix error 228?

[median ruin]

I don’t know what else to do

[umbral oak]

im soo confused right now

i was checking before the discount, and it was the same price

ughhhhhhhh im so confused

if im gonna vpn to a different CIS country, which is same region lock

[slim spruce]

They're aware of the sale not working in that region.

CIS in particular

[umbral oak]

it shows this

[umbral oak]

alright, but why does it show 2.1k in moldova, but in russia 1.6k, and the vat is in a different position

this makes me so confused

[buoyant pulsar]

Anyone experienced all server reporting Timeouts?

[umbral oak]

its like.. theres multiple bugs all in one place

[stable imp]

Hello, just bought the game. I am trying to sign in and when i press autharise i get error 214 and it asks me to re-enter the re-capchta but there isnt a captcha

i see a glimpse of something on the bottom but i cannot scroll down as there isnt an option

[clever grove]

anyone know how to fix it?

[slim spruce]

enter your email, press tab, enter your password, tab, space, tab, space, do captcha if it asks, then authorize.

[grim magnet]

marked it for you

[slim spruce]

The captcha is below the "keep me logged in" check box.

[grim magnet]

nvm im stupid, it says including VAT

[umbral oak]

yes i know

[stable imp]

thanks!

[wise maple]

I have 3 junk boxes, I emptied one entirely and when I go to craft my scav case in the hideout its always pulling one that is full of barter items. I have moved 2 down to the bottom of my stash and the empty one at the top since it wanted to pull the top right one every time... Still doesn't work anyone have a solution for this?

[umbral oak]

and also, if i vpn to a diff cis country, then that price will become 2.1k

[slim spruce]

empty all of them

[wise maple]

holy hell thats the only way lol

[lusty linden]

what does this mean

[slim spruce]

take forbidden ammo out of mag and gun

[lusty linden]

didnt fix it

nvm

i had to take out the bullet from the chamber'

[grim magnet]

either empty all of them as Sessamy said, or move the barter items to the empty scav case if it only choses the scav case you currently have said barter items in

[cerulean quest]

2 questions i cant finish my gunsmith part 1 gun and i dont have the christmas quests

[wise maple]

I did clear 1 box out like I said. just gonna clear the other 2 out since there is no option to select the empty box.

[proud jacinth]

my game seems to be not working anymore, everytime i go in a raid ill get disconnected after a few minutes and i cant connect back and stuff on the menu just doesnt lad

[wise maple]

Lmao I just did junk box roulette and it took the empty one finally @slim spruce

[grim magnet]

yeah, but i meant if the scav station craft always chooses the one with barter items in it, move the barter items over to the one you already cleared out

[proud jacinth]

why cant i upload screenshots 😦

[slim spruce]

You just did

[wise maple]

the SCAV CASE not the SCAV JUNK BOX does not give that option

[molten mauve]

What is this? I've googled it and 0 results come up. Krasavchik according to google means pretty boy. I cant examine it, and theres nothing on the wiki for this new armor or new item.