community-support

[slim spruce]

Even after a game restart?

[green creek]

im begging him to try but hes dumb

[slim spruce]

And by not working you mean he can't change them?

[green creek]

yes cant change and also got into a raid and couldnt walk

[slim spruce]

Have him exit the game and delete "shared.ini" in my documents/escape from tarkov

Restart the game and things should be default.

[green creek]

ok thanks ill ask him to tru

[frail mason]

@slim spruce Thank you again for your advice yesterday. I did everything you suggested... unfortunately it only got worse.

Am I allowed to post a streamable link in here?

[slim spruce]

You can

[frail mason]

https://streamable.com/h4l9lh

[left plank]

hey can get help i went to buy tarkov and everything was fine until i clicked pay now then it said your payment has been canceled i just want to buy this game

[slim spruce]

Can you try paypal? Sometimes banks block purchases to Russia.

[slim spruce]

I'd suggest sending in a bug report. That's a really significant problem.

[left plank]

it says i cant use that payment method

[slim spruce]

I'd then suggest you contact Xsolla, the provider for card purchases and see what's wrong with the purchase.

They have a live chat on their website.

[left plank]

bro its stupid because i got a 60usd gift card

[slim spruce]

Oh, to use those online you must first register it for online use on the website on the back.

Like a visa gift card?

[vague lava]

never had this before, stuck on awaiting session start for 15 mins now

[slim spruce]

After you add your name and other info to the card on their website (back of the card should say) you can use it for purchasing the game with XSolla.

[vague lava]

on a scav raid, my buddy got in fine but im sitting here on awaiting, should I just force quit tarkov

[left plank]

how

[slim spruce]

There should be a website on the back of the card, check the tiny print.

[strong kindle]

so anyone who can help would greatly appreciate it. im trying to install the game but keep getting error code 108003, anyone who can help again would be very greatful.

[flat crescent]

Are the crafting and hideout skills bugged? Because I've been crafting -correctly-(alternating, big crafts before sleep etc., running every consumable all the time) 24/h since I could since the start of the wipe and I'm STILL lv14 and 18 respectively

[mild cape]

Guys, my games usually start around 160+ fps, and for example in dorms, its drops to 70 sometimes, but I play on a 165hz monitor and got a 3080 + i7-10700k CPU, it feels sooo laggy. Any advice?

[flat crescent]

I'm glad because I have a similar issue with my i7 8700k and 1080ti, at least I know its not my hardware

[mild cape]

Yeah well the game is literally unplayable sometimes and it affects aim SO much

I'm used to playing games up to 165 constant fps even in 1440p

Never dropped below 100fps with my current hardware on any other game, + I followed every tutorial video to "increase" fps, didn't do shit, always start at 160+ then 10 seconds after it's 80 fps

[rocky crow]

Is anyone else having some items be blurry in or out of raid? Example, the picture of the cigs in my inventory are blurry.

[viscid vine]

idk know if this is where we report toxic players but|| @vivid briar || has been going into people VC's and screaming which is uncool

[vivid briar]

lol you were being dicks deserved

[viscid vine]

i think our point is proven/\ /\ /\ /\

[ripe scaffold]

We literally asked politely for coms which anyone' would ask for people entering a chat mid game

[coarse light]

college roommate got banned if it is a ip ban does that put me at risk to get banned?

@here

[coral elk]

most likely, but it will prolly only be a hardware ban. not sure how the devs ban cheaters, or whaterver. If its Ip or hardware or whatever else

[mild cape]

Guys, my games usually start around 160+ fps, and for example in dorms, its drops to 70 sometimes, but I play on a 165hz monitor and got a 3080 + i7-10700k CPU, it feels sooo laggy. Any advice?

[coarse light]

yeah ive had my eod account for 3 years and he is bad at the game and was frustrated so decided to cheat. I just dont wanna put my account at risk took me 2 weeks to get lvl 20.

and ive read that battle eye does not care they just ban and ask questions later

and if im not recording then I will most likely not win the appeal

if I did get banned from being on the same network as he cheated on that will suck

[narrow steppe]

Just bought an ssd do I need to download Tarkov whole again ?

[twilit saffron]

If anyone has a PM pistol on their scav I'll hit you with 100k roubles if I make it out fir

[uncut forge]

My game is frequently crashing when loading into a raid

[native oracle]

Is there a way to submit video evidence of a hacker?

[frozen forum]

No, you just need to copy the folder where you've installed Tarkov and move it to the new location on your SSD. Then delete the original Tarkov folder, start BSG's launcher and it should display the button Set the path to existing game installation, where you just need to point it to the new location.

@native oracle Not anymore, no. Only way is to report them in the death screen with the red triangle.

[narrow steppe]

Dang I wish you tell me sooner I just download it again and it tells me it’s impossible to launch and need repair now :((

[frozen forum]

So the launcher is now trying to repair it?

[narrow steppe]

It display a repair button where the play button usually are when I hit it, it just stuck in the position

[frozen forum]

Does it work when clicking on Verify integrity of the game files in the launcher?

[narrow steppe]

Tried it but the verify integrity is blacked out

I have to redownload it again

Just done downloading it’s good now thanks

[frozen forum]

👍

[frozen forum]

What's your FOV and graphic settings? Because the higher the FOV, the more it'll affect your FPS. Just because you've a high-end PC doesn't mean that every game will run smoothly, especially not games that are still in BETA state.

[round condor]

hello I'm Korean, but I bought the wrong Russian version and tried to change it to the European version, but I got initialized last season because I touched it wrong.
So I'm doing well this season, but suddenly I can't log in because I'm asked to authenticate my cell phone number.
I'm Korean, so I can't authenticate because the numbers in front of me are different.
Please save my account.

[frozen forum]

https://www.escapefromtarkov.com/support/contact

[runic dew]

yup

[frozen forum]

Delete both of the files in Documents\Escape from Tarkov. Keep in mind that this will reset your graphic and keybind settings. So you can make a backup if you want.

[runic dew]

kk

[rough ruin]

is it possible to go into a game on your own or will it only start if there is full amount?

[daring adder]

Hey my game crashes a lot any idea what should i fo?
I have
16 ram
i7
1080

[robust elk]

anyone know why i'm getting this error on scav case in hideout?

[slim spruce]

[slim spruce]

reboot game, maybe

[robust elk]

tried that

[slim spruce]

Then on server side the item is probably not ready to get claimed yet.

[timid basin]

Quick question, my screen went black, but i could still see the stance i was taking.
I have a 1080ti too, 8700k and 16 gb ram

[slim spruce]

The stance?

[daring adder]

What about my problem :c

[slim spruce]

Crashes to desktop or pc turns off?

[timid basin]

crouch / standing.
The ui element on bottom left

[slim spruce]

Did this happen more than once?

[timid basin]

, just bought the game

[slim spruce]

Do you have a screenshot?

[timid basin]

i pressed print screen but when i tried to paste it here it became a white screen
i could still shoot

[slim spruce]

If you reboot the game does it still happen? If you're in raid ALT F4 and restart and reconnect.

[timid basin]

lemme try, thanks for helping. will update you.

[daring adder]

Diectop

[slim spruce]

Specs?

[daring adder]

What u mean?

[slim spruce]

PC specs, like cpu, gpu, ram?

[frozen forum]

#community-support message

[slim spruce]

Oh I see

[daring adder]

16ram
i7
1080

[slim spruce]

Do you know your ram usage during gameplay?

[daring adder]

Red about 100%

[slim spruce]

The page file suggestion would probably help then.

[daring adder]

What u mean

[slim spruce]

Put the page file on an SSD (C if fine if it's an SSD) and put the minimum at 8000 and max at 15000 https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

Page file = more ram that's on a drive

[daring adder]

Ok thanks a lot ill follow all the steps

[timid basin]

Failed to allocate memory???

[golden hearth]

Give me back the ability top change my emails!
It's my account and you are telling me I cannot change my email from gmail to hotmail if I want. How ridiculous is that. I payed $70+ for the game and you cannot give me adequate customer support?

Why are you ignoring soo many paying customers. I have read the forums, the post boards and I am not the only one you are doing this to. You guys are only showing us that you do not care about us but only the money.

[timid basin]

yo saying that here won't help.
This is support FROM the community

[timid basin]

o.o game literally just froze and crashed. (to desktop, application just went poof)

Im also hitting 10 gb with the in game mem cleaner enabled

[frozen forum]

Can you open View Reliability History via the Windows search and make a screenshot of the details of this error? Should be a critical error

[slim spruce]

Currently the only way to change the email on your account is to email support or contact them on the website with a support ticket.

[frozen forum]

Hm ok, nothing there. Try Windows Event Viewer and go to the following location and see if it pops up there https://i.imgur.com/m4rEGGh.png

Should be an error around the time you've posted it

[timid basin]

ah, paging error.
wait

[frozen forum]

Ah ok, that error is coming from the virtual memory you've changed / increased

[frozen forum]

Yep, so it took too much

revert the pagefile size

[timid basin]

first error is saying that windows couldnt update due to paging error
second is this:

[timid basin]

how do i change it again?
I think i might have changed it for gta befire

also, insane memory overhead

[frozen forum]

Advanced System Settings > Advanced > Performance Settings > Advanced > Virtual Memory Change

[timid basin]

change it back to system managed?

[frozen forum]

Set it to automatic

[timid basin]

oh ye, any help for the insane memory usage? :3

[hoary fable]

only me?

[timid basin]

You mean
"System managed size"?
Cause i can't find automatic

[frozen forum]

At the very top

[timid basin]

done

[frozen forum]

I also couldn't load in on Reserve with my SCAV, Customs worked

[frozen forum]

What are your graphic settings and FOV?

[timid basin]

fov 50 (default)
no post-fx

[frozen forum]

Broken screenshot

[frozen forum]

Turn off Z-Blur and Noise. Also, make a screenshot of the Game section settings

[timid basin]

okie dokie

i changed/saved settings and EFT crashed along with discord

@frozen forum

[frozen forum]

Hm. Do you've any other RAM hungry programs running in the background? e.g Chrome?

[timid basin]

even with all chrome tab closed its still 10 gb.
you can see i closed everything here ^ (except discord)

[frozen forum]

Well, the only other ideas I've is to turn on game mode (Windows 10 feature), use a RAM cleaner, which will constantly try to kill programs if it exceeds 80% usage for example. You can try to use https://www.koshyjohn.com/software/memclean/

You're not alone with this problem though, even people with 32GB experience memory leaks playing this game. There's not much you can do

[timid basin]

thanks. now its at 8.1 gb without discord, with discord it goes up to 8.8 gb

2 questions:
Doesn't game mode suck?
I'm not into hardware, I read that ram cleaners kill your rams faster? (personally i think its true but with the effect neglible)

[hoary plaza]

Cant connect

[frozen forum]

Game mode is more for people who don't have a high-end PC, it won't make a huge difference but it can help. RAM cleaners do more harm than good, yes, but it's up to you if you want to use it.

[timid basin]

i'm genuinely asking:
will 1080ti, 16gb ram, i7-8700k benefit from game mode for this game?

[slim spruce]

game mode on windows 10? I don't really see a difference

[frozen forum]

Already tried to check for updates / reinstall the launcher from your profile page?

[timid basin]

is it that bad? (ram cleaners)
Can you link me some reads? Am interested.
All i found are ones for android

[slim spruce]

There is a built in ram cleaner in the game but I've never had to use it.

[timid basin]

i'm using it atm to reach like 8.1 gb ram usage

oh nice, i turned it off and its now 8gb even with discored

[frozen forum]

https://www.hongkiat.com/blog/does-cleaning-ram-helps/
https://www.howtogeek.com/171424/why-memory-optimizers-and-ram-boosters-are-worse-than-useless/

[frozen forum]

It does help, but you won't profit from it when using a high-end PC. Windows 10 will prioritize processor and graphics card resources for games

[timid basin]

thanks, from the how2geek the ram cleaner is really just licking a wound.

[mild cape]

I play on 75 fov because Im used to max fov in competitive games

[frozen forum]

Well, this game is in BETA state, you can't expect to have maxed out FPS and all

[hoary fable]

in beta for 4 years bruh

[frozen forum]

Look at DayZ, was in development for 5 years until it hit full release

[dense lava]

anyone ever have issues with ping suddenly being way high? i play default servers, never had a problem before. as of yesterday everytime i pmc run im pushing 200 steady pping and getting dc'd. seems to be out of nowhere, and i have no idea where to look to see whats going on. i did reset the modem and router yerterday with no luck

[timid basin]

I load the map and then it crashes

is the in game memory cleaner bad?
I'm turning it on back now
@Katakuri#2746

Welp now that im playing online, i instantly crash after / during loading in ( again)

And i get the leavers penalty thingy

[frozen forum]

No, at least I've never had issues with it, but I do have 32GB of RAM, so I'm not sure if it's bad for 16GB of RAM. It looks like something's conflicting with said DLL. Is Windows up to date? You can try to verify integrity of the game files and look for errors in Windows. Start CMD as admin and run sfc /scannnow and let Windows look for damaged / missing files, they'll automatically get repaired.

[timid basin]

Awaiting session start and then bam crashed.

[frozen forum]

Have you tried reinstalling your drivers already?

[timid basin]

Nope. Am doing sfc /scannow now

[frozen forum]

Once it's done, reboot afterwards just in case. Then completely uninstall your graphics driver and install it again and reboot.

[timid basin]

Can't I just do an update thru GeForce experience?
Also can you send me your paypal email thru dms? I wanna get you a coffee

[frozen forum]

No, don't use GeForce Experience for such things. Always manually install them from the official NVIDIA website

https://www.nvidia.com/Download/index.aspx?lang=en-us

[timid basin]

Dumb question, once you uninstall your graphics drivers your computer will use integrated graphics until you install them back right?

[frozen forum]

Yeah

Not the actual integrated graphics. That'll only happen if you remove your GPU

But when uninstalling drivers, your screen resolution might change

[vivid briar]

xiaoyuanaiwo <<< Cheater. Instant headhots, knows where you are all the time, shoots the wall where you are, and runs then when he sees you you get instant head eyes. Please look into this

[frozen forum]

They can't do anything about in-game cheaters on this server. Report them in-game and that's all you can do

[vivid briar]

Would be nice to get a message back that the person got banned thanks to our report.

[orchid shard]

Anyone know the process of ban appeals?

[robust elk]

error 228 still an issue havent been able to access scav crate all day

[frozen forum]

BattlEye ban?

[vivid briar]

What’s bsg doing about not being able to download tarkov? Are they working on it or?

[frozen forum]

You get 0mb when trying to download Tarkov?

No, it's not compatible with an SKS

[brazen anvil]

alright, sorry.

[formal arch]

This a good ssd?

[hoary fable]

yes

[formal arch]

K ty fed up of 10 mins of waiting for rust

[slim spruce]

ban appeals for ingame bans are with battleye

[vivid briar]

I think its good enough

The game is more CPU heavy than GPU

And the devs also recommended 16+ ram so you should be good

If you are getting bad frames just try to tweak some grahpics settings

And also VSync can help you if you're getting bad frames (It helped me)

Just hop into a Offline raid with bots and try settings out

fuck

I read it wrong

But I don't think you will gain anything from it

[vivid briar]

no it says it's already running in the background and wont let me install it

Have you tried rebooting your pc/

yes

maybe try uninstalling the tarkov launcher and trying again

already done that

[frozen forum]

A specific file or what? Need more info 😄

[vivid briar]

no

it won't let me download from the launcher

i'll try again real quik

[timid basin]

thanks for reply

[vivid briar]

it's fucking working now lol

[silver harbor]

guys, my pc is slow when I give alt+tab after entering raid and during it, does anyone know how to solve it?

[vivid briar]

Are you playing on full screen?

@silver harbor

[slim spruce]

clear game cache in the launcher, and that usually fixes ALT TAB problems.

Top right on your name > clear cache. It won't tell you it did it.

[vivid briar]

motherfucker

[frozen forum]

[vivid briar]

Someoone just mosted a "free nitro steam link"

and it got deleted like a second after

[lyric estuary]

anyone having trouble logging in? my launcher just sits there doing the 3 circle animation when i type in my password and press login

[vivid briar]

Do you have anything like Razer cortex running

[lyric estuary]

yea but never been an issue before

[vivid briar]

I was "Boosting" then it was just kicking me out, if you are boosting try unboosting then launch it again

[lyric estuary]

ok thanks, I'll try

still hanging when i click authorize. weird

[vivid briar]

hmm

Maybe verify game files

But I have no idea if that will work

[lyric estuary]

well i cant, it wont let me login to the launcher

[vivid briar]

ooh, I thought you had a problem loading in game.

[lyric estuary]

no the launcher just sits there when i click authorize

just had to run it as admin, weird

[signal nest]

i keep running. into hackers on reserve and everyones favorite map Labs, and shoreline. Is there a way I can upload the clips?

[ivory lily]

Is anybody having performance issues in Tarkov as of recently? The only thing I can think of that changed on my PC is I downloaded and played the halo infinite flight.

[fierce edge]

hey is there someone here thats really good with computers im running a 10th gen i7 with 32gb of ram 1tb ssd and rtx 2070 with maxq design and tarkov normally runs fine but i cant get the game to run past 30 fps

sits at 15 to 35 fps

if your interested in helping me just call me on discord, im cant play so im just sitting here troubleshooting

[left coral]

How to fix this

[tribal bluff]

Is anyone else having disconnect issues? I can’t get through a game without dropping

[slim spruce]

Try disabling ipv6 on your network adapter

[left coral]

my game wont load items properly

[hoary fable]

me, dm me if you want some help i tried a lot of things but they didnt work for me, maybe it will help you

[vivid briar]

can high ram usage cause stuttering issues? I will have 120+ fps but my game will stutter

[hoary fable]

yes

[austere pike]

its meta but i really like it

[vivid briar]

[hoary fable]

16gb pain

[fierce edge]

im running a 10th gen i7 with 32gb of ram 1tb ssd and rtx 2070 with maxq design and tarkov normally runs fine but i cant get the game to run past 30 fps
sits at 15 to 35 fps

[vivid briar]

send screenshot of settings

[hoary fable]

theres no way those specs run in 30 fps

[vivid briar]

yeah something sounds messed up

[vivid briar]

also, is it a desktop or laptop?

[slim spruce]

To fix icon bugs clear your game cache in the Launcher. Click on your name at the top right > clear cache. It will not tell you it did it with a popup or something.

[tribal bluff]

What will that do?

[slim spruce]

Ipv6 is the newer protocol that the internet will eventually switch over to since the world is running out of ipv4 IPs, but some systems like the tarkov servers don't work well with pure ipv6 connections. Disabling ipv6 on your network adapter has helped several people with often disconnection issues.

This is a big problem with ISPs that are pure ipv6

In short, you won't see any difference unless that is causing the problem.

[tribal bluff]

Gotcha, thanks for the explanation

[hollow heron]

Hello , I have a question, now to unlock the flea market you need to be level 20, do you know if for the next wipe it will be necessary to be level 25?

[zealous olive]

Is there a reason why I don't see the discount of the current summer sale going on on the website page

Do I just proced to payment and pray that the discount will take into effect

[hollow heron]

starts in 3 august

[zealous olive]

Wait

[hollow heron]

#eft-announcements message

[zealous olive]

I am big dummy, it starts in 21 hours

[hollow heron]

f

[zealous olive]

I didn't see that it just started 2nd of august

[hoary fable]

nvm

[somber locust]

I'm completely unable to do a gunsmith task because of the MovingItems error

[hasty flint]

Is there a way to fix the vertical sound issue?

[vivid briar]

it is not working pls help

[somber locust]

You need to complete Private Clinic

[vivid briar]

ahh

[somber locust]

which is locked until you are lvl 35

[vivid briar]

im only level 28 so i need to level 7 more levels till i get there

[ashen garnet]

Anyone have any idea why when I launch the tarkov launcher it is extremely laggy, the launcher itself and anything else in the background runs at 1fps then crashes the launcher with this error https://gyazo.com/942acc714435fa468a7a7417f40a0611

[slim spruce]

Can you run the compatibility troubleshooter for the tarkov exe?

Also, on the properties of the tarkov exe, "disable optimizations for full screen"

[ashen garnet]

how do I get to the compatibility troubleshooter?

@slim spruce

[slim spruce]

right click the tarkov exe (not launcher shortcut) and "troubleshoot compatibility"

You can also find that in properties

[ashen garnet]

can I find that if the game is uninstalled?

[slim spruce]

No

[ashen garnet]

I uninstalled the game to see if that would fix the issue but cannot reinstall it because I cannot access the launcher

[slim spruce]

try disabling fullscreen optimizations for the launcher's exe.

That is on the properties > compatibility tab

[ashen garnet]

I disabled the fullscreen for the launcher but it still crashes the launcher, I would like to add that it puts my moniter into power saving mode before crashing

[fringe storm]

so i usually run this game at high settings and get between 60-70 fps (for 4 wipes now). after this wipe dropped i can only get around 20-30 fps on every map. the weird thing is even changing all settings from high to low the fps still cant get above 20-30. any ideas how to fix whatever happened.

[slim spruce]

Can you reinstall your graphics driver but do a clean installation?

[vivid briar]

How do I get him banned

[slim spruce]

Well first of all don't show all that here.

Use #discord-mod-mail

[vivid briar]

Ok#

Fcuking loosers lmao

7. We DO NOT handle cheater/hacker reports. Report a suspected cheater in game or in the launcher.

[slim spruce]

True. I thought you were advertising cheats for a second.

If you're killed by him report him on the death screen with the red triangle.

If you have cheater discords you should send that to mod mail.

[vapid ermine]

Is anyone else having an issue only with the Official Tarkov Discord where the voice channels dont update who is in them until you restart discord? This has been going on for at least a week

[vivid briar]

scav player shoots scav, i kill the scav player , i get -0.05... i am so tired of this...makes no sense....

[frozen forum]

[vivid briar]

I got tripple headshot into my altyn in one second from far away and was like "wtf does a cheater pov look like" looked it up found that joined their discord, insulted him and then checked for people that are in this discord too

[frozen forum]

What's the point

[slim spruce]

They have a discord? Send that to us in #discord-mod-mail

[vivid briar]

OK

[vivid briar]

How does it work lol

[slim spruce]

reply to the message from the bot

[slim spruce]

After you click the reaction

reply to the bot

[vivid briar]

Doesn't work lol

[slim spruce]

That happens sometimes. Glitch. DM me.

[vivid briar]

eft-modmail
BOT
— Today at 2:47 AM
Escaper! Thank you for contacting us! Remember to read the Modmail guidelines and provide as much information as possible to insure our team has all it needs to help you.

[vivid briar]

nop[e

[dapper scaffold]

How outdated are the system requirements?

[slim spruce]

I'd say somewhat outdated. What do you have?

[dapper scaffold]

I'm above the recommended requirements but not by much

[slim spruce]

@dapper scaffold The minimum or recommended?

[dapper scaffold]

recommended

[slim spruce]

What is your GPU?

This is a very broad topic.

[dapper scaffold]

Uhh

[queen elm]

anyone tryna help me with tarkov its unplayable i have a good computer but the game is stuttery as crap and bad fps drop it so annoying its been doing this for month

[dapper scaffold]

A nvidia 1030

[slim spruce]

You may struggle to play the game. Not going to lie.

[dapper scaffold]

I figured, what should my fps be like?

[slim spruce]

Maybe 30fps at 1080p if you're lucky, from a quick search

This is on high

[dapper scaffold]

On the lowest settings I can get around 30-40 fps on factory

Is that reasonable for what I have?

[slim spruce]

Very reasonable actually.

Did you enable MIP streaming in the settings, due to your low VRAM?

[dapper scaffold]

No, I am gonna try that

[slim spruce]

That helps lower vram usage and you might need that because you have 2 GB

[dapper scaffold]

Thanks, I figured that might be an issue

Getting 60 fps on factory now

Performance greatly improved, thanks

[junior cape]

can cultist knives still be looted off pmc bodies?

[scarlet orbit]

Should I use MIP streaming with a 2070s 8GB VRAM? Will it limit performance on?

[real glade]

https://i.imgur.com/nTuazXQ.jpeg could these errors be causing my game to freeze from time to time

[sweet hollow]

When Im in a call with a friend and I try to stream tarkov it doesnt show under stream applications. I have to stream "Screen 1" and it has no sound for him. Anyone know how to fix?

[tawny condor]

bro

it doesnt debit the 2 dollars

[tranquil sand]

So me and a bunch of my buddies played Tarkov when it launched and I came into this discord to ask a question that hopefully can be answered. We got the edge of darkness editions and liked the kind of slow tactical pace of the game back during like mid alpha before the meta kind of changed i think and the game was more casual and had less streamers. Is there like a way to play offline with progression and like separate your account from playing against other players. Is there a way to do this co op with friends. Like a way that has your account in a state where you can progress through the game and gain loot and complete quests and level traders only playing against the AI and you can't bring this stuff to the servers where you play against other people. I would be ok with like permanently having my account in this state as I love the gunplay and gameplay in this game, the gunplay is like better than any other game out there, but the meta shifted entirely out of my skill level and casual time i can devote to the game so I had to drop it. I heard there were mods for this but they are against tos and aren't fair because they let you bring back the stuff you earned against AI to a pvp environment. Is there any intention that a mode like this is in consideration in the future for casuals or a mod that exists that isn't against tos and can't cause a negative effect on other players of this game. Thank you for any responses.

[queen lagoon]

Are the servers down? Nothing works anymore ingame.

[quick frost]

Ah yes thanks

[summer wagon]

Hey guys does the game generally not use max gpu or cpu? this is my in game usage and I'm only getting 90fps

[quick frost]

Same

[summer wagon]

I was hoping to get 144fps to match my monitor but idk how to make it increase

[quick frost]

Bad luck. Guess you have to wait for a fix. It sucks, but it is what it is.

During offline rates it’s really bad for me. Dropping to 30fps

[summer wagon]

damb no worries thank you for confirming

[karmic osprey]

hi guys, anyone had issues buying things from traders? i have a few million but won't let me buy even a grenade.

[wraith flint]

rip my gear i guess

[tough zenith]

you can load back in if you wernt killed

[wraith flint]

i tried, it loads me in but i cannot move and then it disconnects again @tough zenith

[vivid briar]

bro i have a GTX 970 and i run it fine

[tough zenith]

i mean thats like 10x more powerful than a GT 1030

[vivid briar]

aww fuck didnt read it correctly ahaha sorry

[tough zenith]

Are EU servers having issues? I have been trying to load the game for about 15 minutes and it still hasnt hit menu it normally only takes 2 minutes on a bad day

[turbid sonnet]

Same, i run with 150 ping on eu server

Normaly 20😟

[tough zenith]

i cant even launch the game

been here for 15 mins

[frozen forum]

Click on Fill items at the bottom

@real glade No, I also have those errors every time and I can play just fine, has to be something else. RAM, SSD/HDD etc.

[frozen forum]

#community-support message

[wraith flint]

https://streamable.com/zj65ol

[tough zenith]

sorted it, wonder why it caused an issue

[cobalt patrol]

tk'd 2 times in the past hour

on pourpose, what do i do?

[frozen forum]

If they're in this server and you've proof of them killing you, use #discord-mod-mail @cobalt patrol

[cobalt patrol]

how record stuff like that

[frozen forum]

Any recording software will do ¯_(ツ)_/¯

[wraith flint]

just make sure you have discord overlay enabled

[vivid briar]

What is this?

[wraith flint]

i think its a common error when moving items around

[vivid briar]

It keeps happening and I cant get my kit together

And I restarted

[wraith flint]

aparently it translates to "you can only move an item from the top of the stack"

[frigid flower]

Just had to reinsure my gear, for no reason

[real glade]

I believe it was ping related, was playing with a west coast guy (im eas coast canada) had 120-130 ping all night, started letting the other guy host (hes in like NY server) had no issues from then out

[frozen forum]

[opal hemlock]

anyone know what to do about these errors?

[undone ore]

So uh

What happens when you glitch into the ground in labs?

[frozen forum]

Are these errors popping up while playing or just in the console? Because everybody has them, even me without any errors whatsoever

@undone ore Already tried reconnecting?

[fallen dirge]

So a while ago i bought the game and played for a while but i got a new pc and when i log into my battle state acc i dont have the game and i have to purchase it again is there anyway i can get my original game back

[frozen forum]

Are you sure you've logged into the account where you've purchased the game? You can check if you've bought any edition on your profile page when being logged in: https://www.escapefromtarkov.com/profile

It'll state which edition you've bought at the bottom of the page https://i.imgur.com/kPOzhLk.png

[opal hemlock]

these were in console when i started up from then its a constant nullobjectreference related to every action i was trying to make ingame but its unplayable due to constant lagg after i died ingame and it finnally went to the "you died" screen the console popped up

[fallen dirge]

Ill try and see if i have any other accounts but i think i have only one and its the one i bought the game on

[frozen forum]

Check your emails, you should still have the receipt from Xsolla

[fallen dirge]

I dont have anything like that in my emails maybe i deleted it

[frozen forum]

Then search for "Tarkov", I assume you also used to get verification codes at one point

[fallen dirge]

I have emails of game updates and stuff from 2019 when i played to the acc im on rn and i dont have the game so its def the right acc

[frozen forum]

So on your profile page there's no edition displayed?

[fallen dirge]

No it just says nothing pre ordered even tho ik i played on that acc in 2019 i think i had the 99 dollar one but i dont exactly remember what version

[frozen forum]

Then best to contact BSG support, even though it sounds very unlikely that a edition just vanishes from your account, as it's not tied to your PC

[fallen dirge]

Im not gonna buy the game again cause i already bought it and im not wasting money

[frozen forum]

Then contact support

[fallen dirge]

How do i get directly to someone to talk to

[frozen forum]

You can't, submitting a ticket or via social media is the only option.

[dense lava]

anyone have any suggestions of things that could cause you to start having high ping? playing about 3 months straight never had an issue with ping. suddenly last three days my pings jumps to 150, 200, 300 and i dc about every other round and i havent the first clue what to look for causing it

edit: i have trying clearing myu cache, selecting servers that have low ping and restarting modem/ router. still the same problem

[slender swan]

anyone on?

[pseudo kelp]

I was Q-ing with my teammate but got deployed into 2 different matches

wtf?

[real glade]

anyone familiar with this rat scanner program? is it against TOS or anything, new to the game still but seems like a good external thing to have

[formal dagger]

@real glade
It is against TOS and has led to bans

@fallen dirge
Where exactly did you buy the game from?

[fallen dirge]

I bought it from the website ik i did and its the only acc i use and its just not there i dont have any versions of the game anymore after i got my new pc

[formal dagger]

Generally games only disappear from accounts when there is a refund or chargeback pushed through Xsolla. If you were banned or punished in some way then you would have received an email.

[fallen dirge]

I was never punished, i mightve refunded thats the only thing i can think of

[formal dagger]

Likewise BSG does not move game liscenses from account to account or remove them

[real glade]

Thank you! 😄

i imagine the use of discord bot is fine though? like the lil robot guy that you can type !p for?

[formal dagger]

I would look into any site receipts from 2019 to confirm you didn't buy it from a grey market site like cdkeyshere or Kinguin

[formal dagger]

It's not officially supported by BSG, that's really all I can say on that

[real glade]

copy that! appreciate the help!

[fallen dirge]

im just gonna assume i refunded and ill buy the game again if i really want to thank you for your help

[formal dagger]

👍

[pine idol]

Any ideas on appealing a ban that was a Unity bug? I played a woods raid and it crashed before loading, then when i reconnected there were no textures on the houses or wood piles etc so they were basically invisible, played the game normally and killed some scavs and pmc's, logged in today and my account is permabanned

[sterile harbor]

Everytime I open tarkov, after about 20~30mins my whole computer lags like hell, is there any way of helping this problem?

RTX2070 16GB i7(gen10)

none other game has this kinda problem

[slim spruce]

What's your ram usage like?

[sterile harbor]

about 15gb

as I remembered, I'm opening tarkov rn to check

I'm using a laptop btw

[sterile harbor]

13GB rn

(in game)

8 when I just open the game

[lusty current]

@sterile harborthat;s normal ram usage i usualy have around 20GB ram usage

[sterile harbor]

I'm not asking what ram usage is normal, I'm just asking why my computer lags like hell when I play this game and is there a way to fix this

on my 2nd offline raid ram's going up to 14GB

[lusty current]

in all honesty asking questions like that is like asking where the rainbow ends because shit will never be fixed

[sterile harbor]

look up my first message, I'm just trying to find a way to make things better when playing the game

I'm asking for help

and if there is no help in anyway then I'll just find another game, cuz it's way tooooo laggy

that's all

and plus I'm typing down the ram count becuz someone who wanted to help me asked what it was

[slim spruce]

Can you increase your page file to minimum 8000 and max 15000? https://www.windowscentral.com/how-change-virtual-memory-size-windows-10 It would be best if this is done on an SSD

This is if you have 16GB of ram

[quartz zealot]

Does anyone know how to use streamlabs OBS

[sterile harbor]

I have tried that, it does nothing

[sterile harbor]

r there anyother possible ways?

[robust elk]

anyone know of a fix for error 228?

scav case unusable for 2 days now. kinda tilting

[slim spruce]

make room for cash

[robust elk]

i have plenty of room.

[slim spruce]

Sometimes you get loads of stuff like backpacks

make lots more room

[robust elk]

i have like an entire screen's worth of room

[slim spruce]

Specs?

[sterile harbor]

specs?

[sterile harbor]

what's that

[robust elk]

whats ur cpu/gpu/ram etc.

this is the error.

[slim spruce]

That usually shows when the item is still being made but the timer is wrong on your screen. What are you crafting/getting?

[robust elk]

@slim spruce this is the space i have, + a bit more

[slim spruce]

And the page file increase doesn't help this problem?

[sterile harbor]

yes, actually I did that last time u asked me to

[robust elk]

uh I was doing the intel craft, it says nothing has crafted / no timer or collect option but when i try and send out a new case it comes up with the error.

Like it's bugged out from trying to send out a intel yday morning

[slim spruce]

error 228 is related to stash space in some way. Can you move a lot of stuff around in your stash, like moving a bunch of stuff to the bottom?

[sterile harbor]

did u try restarting the game?

[robust elk]

It's been a thing over 2 days @sterile harbor , I've tried that, verifying files etc.

[slim spruce]

Do you have the ram cleaner enabled ingame?

[sterile harbor]

oh ok

[slim spruce]

I'd submit a bug report about this if you've moved stuff around in your stash, to make sure there's nothing bugged.

[sterile harbor]

not rn now but I have had it on before

[robust elk]

I have submitted a bug report yesterday about 8pm GMT.

I have also moved alot around, resorted my stash via the auto sort feature.

I dont think its actually to do with my stash though. When I go into my hideout it doesn't tell me that I have anything to collect from the scav case when I 100% know I do and have sent out a intel mission.

[sterile harbor]

oh wait I do have it on

[slim spruce]

Try disabling it.

[slim spruce]

I'd wait for a reply to the bug report then. Seems like a problem you can't fix.

[robust elk]

😦 F to the 4m+ I spent on getting to the scav case lol

[sterile harbor]

but I had it off yesterday and the day before

[slim spruce]

Have you tried playing at a lower resolution with lower settings also?

[sterile harbor]

do I have to turn the texture quality lower?

[slim spruce]

I'd try on low just to see if it helps

Also, are you using nvidia or amd?

for gpu

[robust elk]

@slim spruce I also have another Issue I was wondering if you'd know about, I have a decent setup i5 4690k, gtx 1650 & since the wipe every raid or two I get atleast 1 or 2 lag spikes that completely freezes my game for between 3-10seconds, I get no frame drops or anything and my settings are almost minimal : /

[slim spruce]

Try clearing your shader cache. Nvidia control panel > manage 3d settings > scroll to shader cache and turn it off. Reboot. Then enable it again, and run the game. If that doesn't help I'd suggest trying the studio drivers with a clean install of that.

[robust elk]

what are studio drivers?

[slim spruce]

They are older drivers that are more stable

[sterile harbor]

nvidia

[slim spruce]

On geforce experience on the drivers tab, at the top right click the 3 dots then studio driver.

[robust elk]

ah, roger. It's getting unbareable at times, thank you

[slim spruce]

I'd suggest the same I suggested Yson and see if that helps.

If not it is probably just a memory leak in the game.

[sterile harbor]

I'll try

[sterile harbor]

I'll give u the feed backs tomorrow cuz it's midnight here where I live sorry

[slim spruce]

ok

[eager shoal]

my friends account got hacked, he got his account back after an hour. he could log in but after 5min he got hacked again. does anyone have a suggestion to get his account back? they also deleted all his stuff out of his stash.

[slim spruce]

while on another pc, change password, add 2 step verification on eft website

on the pc he's using, it is probably infected, so I'd suggest a factory reinstall

[eager shoal]

he already did that

[slim spruce]

If they are still getting into his account with 2 step verification on his phone, he is hacking his own account

If the 2 step verification is an email, get phone verification on it

[fervent bramble]

I already own the game but I uninstalled it... Now I cannot download the game and the launcher anymore.

[slim spruce]

Download the launcher from your profile page here https://www.escapefromtarkov.com/profile

[fervent bramble]

yeah I know but no option there to download the game launcher

[eager shoal]

what if he is able to get his account back and format his pc? can he get his stuff back from before?

[coral elk]

Try logging out and back in, if that doesn’t work contact their support team

[slim spruce]

you don't own the game on that account

[slim spruce]

His stuff is gone, there is no getting it back no matter what.

[jade trellis]

Thats kinda bad service 😛 Not even he's container or something?...

[slim spruce]

If he needs his container back he can reset his account.

[quaint mirage]

Pffff

[slim spruce]

Sorry, there's just not much more we can do.

[inland niche]

yeah there isnt anything they can do about that, hes just gonna need to reset his account or get a new one

[jade trellis]

Bad system then, i'm sorry, maybe not your fault, but people who make the system.

[vivid briar]

Its me that got hacked that guy removed everthing my container t h i c c itemns case, im level 37 im not resetting my account come on

[fervent bramble]

wtf!lol I bought the game I have a receipt... how can you say that?

[slim spruce]

According to that picture that account doesn't own the game. Did you purchase from the official website?

[inland niche]

"preordered - nothing preorder now" either differenc account or the purchase didnt go through

[fervent bramble]

well, it's pointless to argue with anymore... my only best option is to have a support request.

[slim spruce]

Do you have more than one account? I've seen this problem before.

And if you didn't buy from the official website you could have purchased a 14 day trial by a scam.

[fervent bramble]

just read my reply above...ty

[hushed hedge]

hello

is discount broken? i am trying to upgrade my game but the prices are not correct.

[slim spruce]

Like what is the price?

[hardy kraken]

my buddy has a fresh, new $50 gamestop gift card to buy tarkov with. When he enters the info, it says that his balance is too low. what should he do?

[slim spruce]

If you call the number on the back of the card can it tell you the balance?

[steel cave]

Who should I message about a bot sending promotions to hacking discords for investigation and hopefully getting the shit detectable in game?

[slim spruce]

to #discord-mod-mail

[hardy kraken]

there's no number on it he says

[slim spruce]

From what I see, xsolla takes the gift card and sells it, so you might need a gift card with a little more money on it.

I'd get a refund if possible and buy with paypal.

[real glade]

sessamy, dont know if you could ball park it or what not, ive uninstalled the game and will reinstall now shortly, but with a 1080TI and a 8700k on the lowest settings (medium texture quality) i get heavy fps drops on customs, and when fighting other players i get stutters and fps freezes almost

dont know what i should be consistently getting ball part wise for fps, but i dont think it should drop down to 34fps and sometimes see it say 0 LOL

[hushed hedge]

?

where is the 20%?

just me or am i stupid?

[slim spruce]

I think VAT is calculated at the purchase time, not before.

However it looks like that may have changed.

[hushed hedge]

BSG tryina trick me?😆

[slim spruce]

The 15% is taken off and then the VAT is added, and that makes it look like it's not really 15% off but it is.

[hushed hedge]

do you not see on the discord ?

[slim spruce]

oh

[hushed hedge]

why is it only 15% on the website?

[slim spruce]

I see that. I'll take a look.

[hushed hedge]

is it bcus i allready own standard?>

[frozen forum]

It's 20% on the website for Edge of Darkness Edition

https://i.imgur.com/fnhCojQ.png

[hushed hedge]

lol, i was looking at upgrade, im blind my bad im sorry 😦

[slim spruce]

oh

[hushed hedge]

thought in general it was 20% upgrade

[frozen forum]

When upgrading, you pay the difference between the edition you own and yours

[slim spruce]

it's 15% off for upgrades and 20% off for a pure purchase of EOD

Sorry for the confusion

[hushed hedge]

yh i get it now thanks ❤️

[real glade]

sessamy, dont know if you could ball park it or what not, ive uninstalled the game and will reinstall now shortly, but with a 1080TI and a 8700k on the lowest settings (medium texture quality) i get heavy fps drops on customs, and when fighting other players i get stutters and fps freezes almost
dont know what i should be consistently getting ball part wise for fps, but i dont think it should drop down to 34fps and sometimes see it say 0 LOL

[hallow solstice]

How do i switch tarkov site to USD

[slim spruce]

It should change automatically if you try to purchase.

Otherwise, make sure there's no VPNs

[frozen forum]

It's based off of your IP

[hallow solstice]

i need to same my euros for my items case

[slim spruce]

RAM size and usage?

[hallow solstice]

my ip is in the US i just checked

maybe its cuz i have the eur addition? Idk

[real glade]

16gb(2x8gb) uhhh not sure how much is in use for tarkov or where to check it

[slim spruce]

If you try to buy it, it should also charge you a conversion fee, at least on paypal.

[hallow solstice]

yeah but i dont wanna pay paypals extra fee

[slim spruce]

Can you try increasing page file usage to minimum 8000 and max 15000? https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

On an SSD, if you can.

[real glade]

yeah its installed on my ssd rn ill try that

[hallow solstice]

yeah but SWAP is still really slow

[slim spruce]

swap?

Oh I see

[hallow solstice]

not technically swap... but

[slim spruce]

If you try to purchase with your card in another currency with xsolla does it convert for you or charge you a conversion fee?

It should say before the final purchase button.

[real glade]

@slim spruce will let you know how that works for me after game is fully reinstalled! hope it works x.x

[frozen forum]

Yes, that's the reason. If you've bought the European edition or created your account with a EU VPN, it'll show € for you, even with a US VPN.

[slim spruce]

@winter gulch Please send that to #discord-mod-mail

[winter gulch]

done

[hallow solstice]

yeah i upgraded to eu so i could play everywhere

[slim spruce]

@inland spade I'd suggest to try paypal instead, but if you need to use a card to purchase please contact Xsolla as your bank may be blocking the purchase to Russia.

[inland spade]

thank you i will try contacting my bank

[craggy marsh]

whats the best i can mod an as val to with only lvl 1 traders

[vivid briar]

Anyone else having trouble with the recent update? I get to 97% and then nothing

[hallow solstice]

So does anyone have any other suggestions. I've tried entering my card and it still requests that i pay in euros,
even when I attempt to use paypal and it asks for my ZIP Code, I am still asked to pay in euros

[vivid briar]

Third time trying to update the game... gets to 97% complete then wont go any further. Been saying ive got 37seconds for the last 15minutes

[nova burrow]

to be fair theirs not much you can do with an AS VAL on trader one, gotta get at least flea to do something to it, hope i could help

[frozen forum]

Try the last paragraph as a solution #community-support message

[vivid briar]

😒

[frozen forum]

Can't you just click continue? It should still get automatically converted at the end no matter what

[hallow solstice]

yeah but paypal charges me fees for conversion

[hallow solstice]

id rather not pay extra when BSG already accepts USD

[frozen forum]

What are the fees

[hallow solstice]

i gotta pay 95 USD to upgrade
its supposed to be like 71

[frozen forum]

Maybe you should've sticked to your original region anyway

I doubt you can avoid those fees

[zealous olive]

How does one obtain promo codes for purchasing/upgrading tarkov edition

[slim spruce]

No promo codes, but it's on sale now.

It's automatically applied.

[zealous olive]

But, are there promo codes

[slim spruce]

No

[hallow solstice]

i paid extra to upgrade

[hallow solstice]

i started with a US account and paid the upgrade fee to remove region lock

[vivid briar]

Any having trouble upgrading to EOD I have money in my bank the transaction won’t go thru

[slim spruce]

Banks can block purchases to Russia. Can you try paypal?

[vivid briar]

@slim spruce thank you I will try that !

[vivid briar]

Done will report back of fails

It failed again could it be bc it’s on sale and a lot of traffic ? Or something with my bank ?

[slim spruce]

paypal shouldn't block it. Did it?

If you're using Xsolla, you might have to contact your bank and let them know to not block it, if they are.

[vivid briar]

It says “sorry the payment cannot be completed right now please try again later or contact Xsolla support “

[slim spruce]

I'd say contact xsolla support. They have a live chat option.

[vivid briar]

Okay I’ll check into that !

Could you link it please, I can’t seem to find the live chat option. Only popular articles .. I’m kinda slow haha

I found ittt

[slim spruce]

ok good

[summer wagon]

Hey guys, yesterday I upgraded my 1070 to a 3070 and unfortunately I haven't really noticed an increase in fps at all tbh. My CPU and GPU utilisation is at like 35% and doesn't go higher.
Any way I can force the game to use my % to get better fps? My monitor is 144hz and my fps is 90-110 consistently. I am happy the way it is but id like more if possible. Also sad that my gpu didn't increase performance

[slim spruce]

I had a similar experience from a 1080 to a 3080. The game needs more optimizing.

[summer wagon]

Ah man haha that sucks. Yeah it definitely does, would be nice. Maybe I'll just turn up my settings to compensate and have it look nicer hopefully that will keep the same fps but better visuals

[frozen forum]

You can try to give the game higher priority via TM

[summer wagon]

Ah okay thanks! I'll have a go at that when I get home

[rare scarab]

Nikita Viking if you are here ur the biggest disgrace on this game i saved ur ass from dying to 2 scavs killed them while they were behind u and u killed me when i was finally able to get that customs office key quest i hope u wont be happy again...

[frozen forum]

[vivid briar]

Got to 98% same issue

[frozen forum]

Try to start it as admin, disable IPV6 in your network / adapter settings and then try again. If possible, use a VPN to download the update, it's most likely an issue with the connection between you and the server.

Also, can you go into C:\Users\YOURNAME\AppData\Local\Battlestate Games\BsgLauncher\Logs and open the latest log with Notepad or similar and see if there's some error?

If you don't know for what to look for in there, attach the file, I'll take a look. This file contains no sensitive information btw.

[dense lava]

anyone have any suggestions of things that could cause you to start having high ping? playing about 3 months straight never had an issue with ping. suddenly last three days my pings jumps to 150, 200, 300 and i dc about every other round and i havent the first clue what to look for causing it

Already selected best servers near me with low ping. Didn’t help

[frozen forum]

Can you try to create a hotspot with your phone and connect to that via your PC and then try to play one round? To rule out it's on your end or theirs

[dense lava]

Unfortunately I am not able to make a hotspot with my current phone plan

[frozen forum]

Ok, possible to try it with a VPN?

[dense lava]

I could probably try that.

[frozen forum]

Are you connected via Wi-Fi or Ethernet (wired)?

[dense lava]

Cat 6 Ethernet

[vivid briar]

Ive started a full reinstall. If it doesnt work ill try this

[frozen forum]

Alright

[viral glen]

i was told to join #looking-for-players to find people but i don't see that chat anywhere?

[desert spear]

anyone know how to get around the cloudflare thing when logging into the website ?

[slim spruce]

#pvp-lfg ?

[slim spruce]

Are you temporarily blocked or something?

Don't show screenshots as some have your IP in them.

[desert spear]

it just says " One more step
Please complete the security check to access forum.escapefromtarkov.com "

[slim spruce]

Try another browser, something is blocking the captcha.

[viral glen]

yeah i don't have that chat

[slim spruce]

Try now.

[desert spear]

i tried it in internet explorer and chrome ... maybe firefox?

[slim spruce]

Are you on a VPN?

[desert spear]

no

[slim spruce]

Can you try on your phone, on cellular?

[viral glen]

Thanks!

[desert spear]

yes , let me do that

[craggy marsh]

whats the best 7.62 x 39 for lvl 1 traders?

[slim spruce]

PS by far

[craggy marsh]

ty

[slim spruce]

It's very good for the price

!ammo

[wise hull]

https://escapefromtarkov.gamepedia.com/Ballistics

[slim spruce]

57 damage 32 pen

[worthy hull]

can anyone help my i cant sign into my account and i didnt chang pasword but im trying to on the offical website and it wont let me do it

[slim spruce]

What is happening?

Wrong password?

[worthy hull]

it keeps saying wrong password so im trying to changed it but its the website is not working

[slim spruce]

Try on another browser like Edge

If you try too much it will lock you out for a while, so be sure everything is good. If so, I'd suggest a password reset if you can.

[worthy hull]

if u have a sec can we get in a call and i will show u what im doing and what not and what i mean

[slim spruce]

ok

[craggy marsh]

thanks

[vivid briar]

i dont know where to report issue with the game so im coming here

My game crashes if i connect my headset mid game. dont know why just does

doesnt matter if its menu or in game, but turning on my headset causes a crash

[slim spruce]

Is your headset USB or 3.5mm?

[vivid briar]

bluetooth

connects to a BT USB

[slim spruce]

Has it ever worked before?

[vivid briar]

yeah it works all the time but i have to turn it on before i start the game or else it crashes it

[slim spruce]

Are you using the bluetooth driver from the manufacturer that came with your headset or the windows drivers? Like a program they had you install?

[vivid briar]

im not sure, when i connected it it worked automatically, basically plug and play. the usb is just a BT reciever for the headset

didnt need to install anything

its a pair of turtle Beaches that work for PS4 and PC

i dont remember the model number

[slim spruce]

Does it happen when you disable the microphone in the sound settings in windows?

[vivid briar]

stealth 600

no it doesnt happen when i disconnect only connect

[slim spruce]

Can you right click your headset in the playback devices list in the windows control panel and go to properties > advanced > enable "give exclusive mode applications priority" and "allow applications to take exclusive control of this device"?

[placid narwhal]

Yo can someone help me please. Since the new wipe my game runs like shit. Its unplayable for me, every second i have game stutters or big frame drops. My specs are GPU: geforce rtx 2070 super
Cpu: i7-10700f
Ram: 16 GB 🙂

[vivid briar]

those are already active

[slim spruce]

Try unchecking the one for priority

Otherwise, I've seen a couple of problems like this for this game and others and there doesn't seem to be a solution.

I'd try reinstalling the drivers, another USB port and maybe see if your pc has bluetooth built in.

[vivid briar]

its not a huge deal, i just have to remember to turn them on before i start playing but figured i would report it to someone

[slim spruce]

Try a bug report, they may want to look into this

In the launcher.

[vivid briar]

ok i will thanks

[frozen forum]

Sounds like the sound drivers are conflicting with something. Have you already tried to see if there are updates for your audio drivers or reinstalled them?

[swift crater]

Unable to log in on website to download launcher because of Captcha, does anyone know a fix?

[slim spruce]

Captcha won't appear?

[swift crater]

No it just keeps resetting

[slim spruce]

Try another browser, maybe?

[swift crater]

Trust me, Ive done way more than that. May as well reset my entire pc at this point lmfao

I reached out to Captcha, they said it was on BSG end

[slim spruce]

Can you toggle auto time syncing off and then back on, on your windows 10 settings?

[swift crater]

Done I think, what would that do?

[slim spruce]

Might help with captcha problems. Saw it help once today.

[swift crater]

Nah didnt solve it

[slim spruce]

The captchas can be tricky. Try not selecting too many squares.

[hidden igloo]

My game keeps crashing right as I enter a server even when my internet is completely fine is there any way to fix that?

[frozen forum]

Can you try it on your phone?

[swift crater]

works on my phone

[frozen forum]

You tried Wi-Fi or mobile data?

[swift crater]

Yea my pc is ethernet only

[frozen forum]

I mean with your phone

[swift crater]

wi fi

[frozen forum]

Do you've any antivirus installed that might block stuff online? e.g BitDefender, MWB etc.

[frozen forum]

Crashing without an error I assume?

[swift crater]

Yea I got bitdefender, I put the website as an exception and it did nothing

[frozen forum]

Just in case, can you disable it completely for the time being and clear your cache/cookies again?

[swift crater]

Turning off the Bitdefender shield worked.

[frozen forum]

[swift crater]

pepePain

[frozen forum]

[swift crater]

Thanks @frozen forum

[frozen forum]

No problem

[reef mist]

i keep getting an error 228 when setting up my akm and idk why can anyone help?

[tame owl]

anybody know anything about missing items from edge of darkness upgrade? seems like all the faction specific items are missing as well as the roubles

[frozen forum]

Best to contact support about it and create a ticket on the website

[tame owl]

@frozen forum 10-4, I created a ticket, just wondering if it is a known issue. Thx.

[minor totem]

Is there an ETA on when East Wing will be fixed? shit is unplayable

[forest mountain]

anyone know how to fix not getting confirmatiion emails from bsg?

[craggy roost]

Audio?

[frozen forum]

Have you already tried adding BSGs email, which is [e-mail] sends out these codes to your contacts?

[minor totem]

Yea the audio

[potent osprey]

I just posted a video in the video channel, of my game/screen being glitchy, if you fullscreen the video and look at the middle left you see part of the map for me just glitching out is there any fix or does this happen to everyone?

[forest mountain]

@frozen forum thank you, I have it working now

[static ermine]

For some reason every time I unload boxes of ammo it just disappears out of my inventory

[median ruin]

Yeah, the box is useless. It gets replaced with the ammo.

[paper salmon]

any help i keep getting kernal error through battle eye and ive ran like 20 scans and tried fixes throughout internet and nothing will work

[lime cove]

dont know if this belongs in this chat but probably good to have a report button for these kinds of things

[carmine shadow]

I mean - I would send the screenshot through the report feature on the launcher - Fuck that dude

[odd wharf]

How will upgrading to EoD from standard edition affect my reputation with traders? Flat increase?

[harsh sierra]

yeah just a flat increase in all exept fence trader rep

[lime cove]

will do thanks

[odd wharf]

[zenith tree]

how to report someone 4 hacking?

[warm gulch]

i get "promo codes not found" when i try to use them, are they region locked or am i doing a dumb?

[vivid briar]

My account just got hacked and the hacker removed everthing in my stach

Is it possible to get my container back

I paid for it

[zenith tree]

if he got rid of everything then reset your account. on tarkov website > profile

[vivid briar]

Im level 37 i wont reset my account my account got hacked by a leak in the system i paid for that container

[zenith tree]

gamma container? i mean idk the rules but i seriously doubt they'd give u another container

that sucks tho

[vivid briar]

yes gamma

He even romoved my t h i c c case that motherfucker en sold all my stuff and deleted the money

[zenith tree]

fuck. welp. they prob wont give it back man it's battlestate type things 🙂

[vivid briar]

how bid is there dev team

[zenith tree]

contact one of the mods. myb u get lucky

[vivid briar]

one of the bsg crew?

[zenith tree]

nah your going to have to go up the ladder. dont think they want the devs being dm'd. wait for a mod n take it from there ig.

gl though. sucks that happened

[vivid briar]

Any mods that can help me here??

[woven elk]

I need help, Im trying to download the game and it is stuck at 0/0mb and idk how to fix it

[odd wharf]

No you didn't, you got hacked by being dumb

[vivid briar]

No i got hacked by a leak in the system

[odd wharf]

Oldest excuse in the book

Which free rubles generator did you download?

[vivid briar]

I had everthing on on the security settings then the hackers easily setted a block in the system to my email

So they could just log in without the security

[woven elk]

Nevermind my game just randomly started to download

[indigo coyote]

😂 🤣

[glossy iron]

Hey guys.. Anyone stuck on the "nickname" screen? No matter what I write, it says "invalid". I tried a lot of nicks, no numbers, no spaces or special characters. No luck :/

[cedar willow]

I changed resolution to 2160x3840 (flipped monitor) and my loading time just went to 15minutes... Why do loading times get affected by resolution change?

[tender shard]

if you reset your account you will get it back

[tender shard]

changed to that res from what res? more load on your PC could lead to increased loading time IG.

[graceful chasm]

anyone also havin proplems upgrading to eod, i try and buy it but it just gives me an error code and says try again, i do have money on my debit card

[cedar willow]

So why does "creating loot pools" in higher res take more time?

[sterile harbor]

It doesn't seem to work 0.0

[tender shard]

rendering higher quality textures on your side, could be an issue

remember all the loose loot in the map , needs to render in before you get to play. so higher quality = more power needed to load them.

[cedar willow]

Ok so all textures are loaded on the RAM before the game starts?

[tender shard]

its a suggestion 🙂 try lowering your game to all low - 1920,1080, see the load times , work your way slowly up from there until you are happy with the quality to load time ratio 🙂

[cedar willow]

Yea.. I got the idea to turn the monitor to vertical position from the Field of View setting that I have set to 50. I assumed that was 50 degrees and I checked with degree meter that my viewing angle to vertically turned monitor is also about 50 degrees. So I was interested to see if the game would be more easier to get immersed to when the monitor would show more realistically sized window to the game world.

[lethal pier]

can somebody help me. I cant login to the game because of this thing

[tender shard]

its a cool concept. but remember when it comes to PCs, that they are weird, for me , changing my keyboard impacted the performance on my PC xD like, the new drivers and stuff confused it -_- so its always a good idea to implement tests before changes , during changes and after, and try and keep a track of where things went wrong.

[tender shard]

try allowing BE through your anti-virus , or turn it off. see if that helps

[lethal pier]

okay i will try it

[jade trellis]

If you graphics card is broken, you need to buy a grand new pc. Bad service Battlestate 😉

[vivid briar]

In deed

[jade trellis]

Oh i'm wrong, they need to replace a new GPU!

[vivid briar]

I paid for my container and now i have to facking reset my account

[jade trellis]

If someone hacked a account, because of bad security from Battlestate, they need to fix this, the Gamma container, they paid that with real money.... 😉

[vivid briar]

If a streamer got hacked they would fix it withing 2 minutes

[jade trellis]

true that, says enough.

[tender shard]

let me know if you come right !

[jade trellis]

lucky all games are delayed..

[lethal pier]

well it didnt work

[tender shard]

hmm interesting

[lethal pier]

thats weird because i changed graphic settings and restarted the game

and this thing poped up

[tender shard]

you can try this, i found it on a reddit and it seemd to work for alot of people.

[tender shard]

when this is open >

Get on Task Manager

Look at your "Background Processes"

Find "BEService"

Click the small arrow to the left

Right click on BattlEye Service and choose 'Stop'

This should cancel the operation and reprint "Starting BattlEye Service"

Your game should now load

[lethal pier]

if nothing will help i will reinstall the game

[lethal pier]

yeah i tried it before

[tender shard]

ah shoot , no luck ? maybe a fresh install will fix it

good thing the game isnt 100gig 😄

[lethal pier]

maybe, but thanks for help

[frozen forum]

No offense, but that is rather highly unlikely. 2FA exists for a reason. It's either because that your password wasn't strong enough / using the same password for other stuff and it got exposed already, keylogger / malware is installed on your PC and so on.

@graceful chasm There seems to be a problem with banks when trying to pay as some get blocked, PayPal should definitely work if you've that set up.

[frozen forum]

Have you already tried to reinstall BE with the .bat files that are present in the folder?

[slim spruce]

Have you rebooted your pc yet?

[lethal pier]

im reinstaling tarkov right now

[lethal pier]

tried it before\

[eager shoal]

although if he didn't use 2FA they are still needed to actually give his pouch back, because he paid for it. there is nothing that says 'if you got hacked and your pouch got deleted you're unable to get it back'. he may sue battlestate for not giving him the items he paid for. you also cant say its his fault if he didnt enable 2FA because there is no rule you need to. And if he downloaded anything that could infect his pc while he wasnt aware then there is no reason to say 'you need to reset your account'. the service is just bad. If this happens to a streamer you wont believe your eyes how fast that person will get their items back.....

[frozen forum]

The user is always responsible to secure his own account and is liable for everything that happens while doing so, that's written in every EULA or similar. Same for Tarkov:
2.4.4. You are required to ensure protection of your Account and hardware against access by third parties. The User shall promptly notify Battlestate Games Limited and/or the Licensor by email to: [e-mail]

[tribal arrow]

anyone have a fix for super long load times going back to lobby from a game?

and yes ive googled everything and there was nothing so I came here

[slim spruce]

If he needs his pouch back he can reset his account. BSG doesn't have an item replacement policy to my knowledge.

[sterile harbor]

@slim spruce It doesn't seem to work

[sterile harbor]

from this

[slim spruce]

Freezes from 3-10 seconds?

And how often?

[sterile harbor]

freeze from 3-10secs?
what?

[slim spruce]

The original problem

[sterile harbor]

I mean my game laggs like hell after about 20~30 mins

[slim spruce]

You've tried increasing page file, right?

[sterile harbor]

and sometimes it also affects my whole computer

[sterile harbor]

yes

[slim spruce]

And you've tried the studio driver with a clean install?

[sterile harbor]

yes

[slim spruce]

Can you enable MIP streaming in your video settings? It lowers VRAM usage on your gpu.

[sterile harbor]

MIP streaming?

[slim spruce]

It's a video option ingame

[peak stump]

do you know which backpacks are compatible with the sewer manhole extract on reserve?

[slim spruce]

None, actually

[peak stump]

Thnx, all i needed to know

[slim spruce]

Bring a big rig

[sterile harbor]

I can't find it 0.0

sorry

[slim spruce]

It's on the screenshot you sent yesterday

[sterile harbor]

oh oh I found it

[frozen forum]

Which motherboard do you've?

[sterile harbor]

I'm using a laptop

[frozen forum]

Oh

[sterile harbor]

MSI-GP75 Leopard

This is a view of my gaming experience, and it gets worse.
https://drive.google.com/file/d/1d-wB09gQ3fXEpYpaFnaxAw1H3P2J8x0t/view?usp=sharing

to the point that it's about 1 frame each second

[tame wasp]

help! What is going on? I was mid raid and my game minimised, the window wouldnt re open and i could still hear the game sound as i tabbed into my inventory. i was forced to end the process and now the game wont even launch the launcher?

[rotund musk]

Help

my Revision quest is bugged and won't let me mark BMP #4 even though I've already marked it.

[sterile harbor]

it's still the same..

[slim spruce]

And this freezing only happens ingame and not just when you launch the game? And is it really like 3-10 seconds? Some stutters are normal.

[sterile harbor]

not when I just launch the game

3-10sec?

u mean when I just had this problem?

it's more of and a frame per sec now when it's rly bad

[frozen forum]

Can you try to give the game more priority via TM?

[sterile harbor]

TM?

[frozen forum]

Task Manager

[sterile harbor]

and how may I do that?
sorry I'm dumm when it comes to this kinda thing

[frozen forum]

Task Manager > Details > Look for Tarkovs.exe > Right click on it > Priority to high or realtime

[sterile harbor]

it's on high already should I switch it real time?

[frozen forum]

You can try, but if it's high already, it probably won't make much of a difference

[sterile harbor]

k

[sterile harbor]

that 3~10 secs was last wipe and at the end of the wipe

can u turn left or right while proning? cuz I can't most of the times

[sterile harbor]

and I'm even lagging in offline so it's def not internet problem right?

I think this is the worst footage so far
https://drive.google.com/file/d/1dE2zqClCPl3Mh6YiAtJz8CbAM4xAKcE2/view?usp=sharing

[slim spruce]

Is your laptop's power setting set to high in the power management? Otherwise, does lowering the textures and resolution help the problem?

[sterile harbor]

it is set to high, and I'm trying low textures rn

[placid narwhal]

i got the same problem, its unplayable. I tried to set my graphics to low, but it didnt work. Before this wipe it worked fine

[sterile harbor]

I restarted my computer and lowered the texture quality but it's still the same

[fervent echo]

can anyone help me? after each raid no matter what ive done (extracted, died, left the raid etc.) i loose roubles in my stash. for example i had 300k in my stash before my last raid and now after the raid ended i have 50k, its just like 250k roubles disapeared for no reason what so ever

[slim spruce]

Do you do insurance and pay for healing?

[fervent echo]

no i didnt

[slim spruce]

I don't see how this is possible, unless you put that money in your container

[fervent echo]

idk ive run one more raid after i restarted my pc, just to check if the problem is gone and it seems its good now, ty anyways

[lusty current]

damn this saiga 12 can fit so many mags in it at once, so yeah how to fix this shit

[fervent echo]

I dont understand what is the problem, that is how saigas work lol

[sterile harbor]

Did u see my reply?

[slim spruce]

Yes, I don't have many more ideas besides maybe some programs on your laptop messing with things.

[sterile harbor]

Ok, thx for helping.

[slim spruce]

@lusty currentTo fix icon bugs clear your game cache in the Launcher. Click on your name at the top right > clear cache. It will not tell you it did it with a popup or something.

[lusty current]

hope it works

[cyan flume]

911 yes I would like to report THIS MOFO

[lusty current]

i got killed by someone with this shit the last day

[raven yoke]

Can anyone explain why AI scav attacks me if i loot a bag and havent shot a single person

[amber willow]

someone was a bad boi

[raven yoke]

no seriously i have not shot at some one before i get hit i clipped it

[amber willow]

what's your rep?

[raven yoke]

i get hit twice before i start shooting back and then the AI scav comes and kills me

2.36

[amber willow]

then it was not AI

[raven yoke]

i clipped it it was AI

that killed me and a player scav that hits me twice before i kill him

[amber willow]

how would you know it's ai?

[raven yoke]

cause i cannot report my killler

[amber willow]

i'm betting ff

accidental ofc, scavs are not super acurate

[raven yoke]

i was alone i met a player scav in raid

you should see the clip

[amber willow]

player scav shoots you, scav tries to kill him, shoots you on accident, that works

[amber willow]

link?

[raven yoke]

yeah but why does ai scav attack me then

give me a sec ill put it on yt

[wheat tapir]

I get error when i try to go through with the payment to upgrade my edition of tarkov

[amber willow]

use paypal

[raven yoke]

@amber willow https://www.youtube.com/watch?v=-EXCw7FjCeQ&ab_channel=Street-

[amber willow]

who shot your leg at the beginning?

[raven yoke]

that scav that hit me the second time aswell

[amber willow]

ai or?

[raven yoke]

i dont know i think that was a player scav cause i started with 2.36 and came out and got 2.37

but then the ai scav started attacking me and killed me and no idea where he was

[undone wagon]

Send the Screenshot and UserID to #discord-mod-mail

[amber willow]

i bet that aggroed ai for some reason, idk

wierd

[lethal pier]

replying to this. I reinstalled the game and nothing happens now 'failed to install battleye eye service' popps up

cant even fully delete battleye service becaouse this shit is running all the time and i cant kill it

[raven yoke]

thats anti cheat

[lethal pier]

yes i know i wanted delete and reinstall this

[raven yoke]

have you tried reinstalling it with administrator rights ?

(right click on installer run as administrator

[lethal pier]

yes i tried this poops up and nothing really happenned

[raven yoke]

sorry man then i dont know

[lethal pier]

thats really weird becaouse yesterday i just changed graphics setting and wanted to relaunch the game and this thing happenned

now i reinstalled the game and still this error appears

[raven yoke]

i would remove everything RESTART your pc so it kills the battle eye process and then install as admin

[lethal pier]

but no even if i restart the pc this battleye process is still running

[amber willow]

it starts on startup

if you are smart enough to use cmd you will figure out how to disable battleye

[lethal pier]

i tried taskkill but nothing happened

[amber willow]

is cmd in admin? first of all

and use powershell its 10 times better fyi

[lethal pier]

tried using cmd in admin

[celest kiln]

I'm having two errors when I try selling something (1 after another)

[amber willow]

restart game, clean cache, clean temp files

[celest kiln]

How do I clean both?

[amber willow]

cache is in the launcher, temp in launcher settings

little arrow in the top right corner of the launcher

[celest kiln]

Thanks!

[amber willow]

tell me if that worked

if not, there is also a few other things that you could do

[celest kiln]

Same ones

[amber willow]

go to fence, refresh him a few times (without selling or buying)

[celest kiln]

Then?

[amber willow]

thats it

sometimes it fixes it lol, wierd but does the trick

[celest kiln]

Not for me

[amber willow]

manually select servers? that can also work

[celest kiln]

Still an error

[amber willow]

then i have no clue, just gotta wait it out

[celest kiln]

hm, I might have an idea

All right, issue was apparently no room for money

[frozen forum]

What does the reason say?

[neon orchid]

Anyone have any fix for server connection lost

[frozen forum]

The 518 error is because you've no space for the cash in your stash when trying so sell something

[vivid briar]

Hey my friend gets extremely bad fps and just to the point were he cant move in raid although he has extremely good specs compared to mine were as i do not lag at all in raid with him anyone got any ideas that could help him?

[celest kiln]

How much ram does he have?

[brazen anvil]

how much does the Ghz of my processor effect tarkov stuttering?

my main issue is the stutters i get playing and idk if my underpowered processor affects that. Im trying other fixes mainly for ram but i want to know if my processor could cause stutters too

[slim spruce]

The occasional stutter is normal.

[brazen anvil]

my stutters are pretty frequent plus i can get 5-6 second long ones at times.

[sterile harbor]

1 of my friends noticed that when playing tarkov, graphics cards r pretty much sleeping. is that normal?

[slim spruce]

Specs?

[brazen anvil]

give me a moment to finish this raid

[vivid briar]

16g @celest kiln

and i have 12 and i run fine

[celest kiln]

Legit I got more ram and it fixed it when I was having that problem. Have your friend close all other programs

[vivid briar]

yeah only thing he has open is a ram cleaner

me and him just loaded into a scav and he got insta froze and couldnt do anything

[brazen anvil]

Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz
GTX 1660 ti
16 gb of ram
@slim spruce

[slim spruce]

Can you try increasing your page file to 8000 minimum ant 15000 maximum? https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

Make sure it's on an SSD

[brazen anvil]

i increased it to 12 ill try 15 tho

and ya it’s on my ssd

[sterile harbor]

is this normal?

3MB/sec

[frozen forum]

Open Powershell as an administrator and type in the following commands: netsh int tcp set global autotuninglevel=disabled and hit ENTER, then follow it up with this command netsh int tcp set global autotuninglevel=normal and see if that works for you.

[sterile harbor]

now it's bouncing between 4 and 5, it's faster thank you

[steady python]

Can anybody help me with this ?

[slim spruce]

Open the launcher as admin.

And this is an update, right, not first install?

[steady python]

How do i do this

[slim spruce]

Right click the shortcut and run as administrator

[steady python]

so i did both of that

[slim spruce]

Is this for an update or first install?

[steady python]

first install

[slim spruce]

Try installing it into a folder inside program files like C/program files / escape from tarkov

Putting it directly in C requires higher privileges

[slim spruce]

Are you clicking install or find existing installation?

[steady python]

install

[slim spruce]

I'm slow today sorry

So this appeared right after you chose to install it there?

And you're not choosing to find an existing installation?