community-support

[silent rivet]

im trying 5 times

[slim spruce]

Can you explain the freeze and when?

[untold sentinel]

Hi,
I'm having trouble logging into the launcher - the email verification never arrives. However, the email verification for the web login arrives with no issues. I've attempted to change my security login method to Google Auth but it still asks for the email verification on the launcher.
Any help would be appreciated. Thx

[slim spruce]

see https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

for tips

[untold sentinel]

Oh thanks I was having trouble finding a KB for it

[quiet summit]

If it's not listed there, I would try all of the steps through Cntrl+Shift+N

Extensions cause a whole lot of problems with specific sites.

[silent rivet]

and when I restart game it is okay for the first raid but second raid has a problem.

[slim spruce]

More explain?

[silent rivet]

i have a lot of error in console

[feral knot]

any reason why im getting a very choppy game experience ?

[slim spruce]

Any key words?

[quiet summit]

Ram/cpu possibly - What are you specs?

[silent rivet]

no

[slim spruce]

Can you send a screenshot if there's no personal info?

[feral knot]

1050ti and intel i5 , i had no problems for the last few wipes and all of a sudden boom stutters, crashes and lost loot

[quiet summit]

Was it only post patch?

[feral knot]

yeah, had no problems until now :/

cleaned my pc, fans the lot, ran some storage checks for my memory and tarkovs on my SSD ect but now boom instant frames and hard stutters

[native sundial]

hey guys i am having issues with the post raid healing screen - it doesn't work.
my pmc never gets healed, is this happening to anyone else?

[civic wyvern]

yeah me too

anyone else having problems logging into the website? im never getting the email with the code

[quiet summit]

A handful amount of people are having issues [with mail]

[civic wyvern]

anything i can do to login to the website?

if the email stuff doesnt work

[quiet summit]

You can give Incognito mode a shot (Cntrl+Shift+N)

It will disable any extensions you have on your browser if they are interfering

[desert hill]

is there any way to fix post raid healing?

[native sundial]

i've wasted too much on the post raid healing

[gloomy pendant]

@slim spruce i still can't get the email and support hasnt replied

[slim spruce]

They must be busy. I'd suggest still waiting on the email.

[quiet summit]

Like to get the prompt back?

[desert hill]

i mean like healings dont apply from therapist

[quiet summit]

Huh, hasn't happened to me, can't help you there

[gloomy pendant]

the guy been waiting for 3 days so idk man

[quiet summit]

Last wipe they 've had like 7 business day delays because of backed up tickets

On top of that people are sending follow-up tickets for their non-replied tickets backing it up further

[gloomy pendant]

ooh

[quiet summit]

Yeah sorry man

[hybrid wraith]

battlestate should spend some money on servers and staff instead of being greedy fucks

[vivid briar]

add a server between brazil and miami

[median ruin]

:l

[quiet summit]

😐

[hybrid wraith]

ive paid $200 for this game

[quiet summit]

Meanwhile Tarkov being one of the only games standing with no battlepass

[median ruin]

You paid $140

[hybrid wraith]

nope

[median ruin]

You also paid for a game that is in beta and does not guarantee anything

[hybrid wraith]

$200 back in 2017 with taxes

[quiet summit]

You paid for a beta testing game

[hybrid wraith]

i should at least be able to play it.....

[quiet summit]

Expect beta testing things.

[hybrid wraith]

being greedy and ignoring the same problems for years is not acceptable

[quiet summit]

They've been improving their servers and other things constantly
EFT is growing and their servers can't handle the load - get over it

[hybrid wraith]

And thats why it works so well

[quiet summit]

No that's why you don't have 20 minute match times you ape

[hybrid wraith]

I cant even receive a mail with my code

[slim spruce]

The email for logging into the launcher?

[hybrid wraith]

yes

[slim spruce]

Please try some of the tips on this page: https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[hybrid wraith]

Ive given the BSG folder full permissions, restarted my router, reinstalled the launcher multiple times,

Its been 5 hours if at least.

[slim spruce]

If none of that helped please contact BSG on the website support or at [e-mail]

[hybrid wraith]

I did -they dont care

[slim spruce]

They're getting a lot of this I think.

May take a short while.

[hybrid wraith]

They should just fix it

[slim spruce]

From what I've heard, ISP and email services are to blame.

[hybrid wraith]

Only battlestate seems to have these problems.

[slim spruce]

Not many game studios are in Russia I guess.

[hybrid wraith]

Yea

Buut it shouldnt be hard to spend money on better services.

[slim spruce]

I think the main issue is email services blocking certain parts of the email and because it's from Russia, where a lot of scams come from, they are more likely to block it.

[hybrid wraith]

And we cant even change our account email

[slim spruce]

They can help you change it to another provider in the email service.

That is what I'd do in your situation.

[hybrid wraith]

Yea, if only they answered

[stiff violet]

same problem here

[hybrid wraith]

Tbh, they should just refund

[stiff violet]

starting to get abit annoying

[hybrid wraith]

I'll be happy spending $200 on devs who dont have their heads up their asses.

[stiff violet]

tbh this is the first issue ive had tbh other than the hackers doming everyone

[hybrid wraith]

just install sptarkov

To get rid of sweats and cheaters.

[stiff violet]

and everyone ? lol its singleplayer

[hybrid wraith]

pmc bots

they loot, kill scavs and other pmc's and spawn as groups or solos

[stiff violet]

working now mate with the log in

[hybrid wraith]

how haha

[stiff violet]

just keep clicking back and auth and it worked

just until they send one

[hybrid wraith]

one year of clicking later

[stiff violet]

about 2 mins tbh but might be different im on outlook

[hybrid wraith]

same

bought a new pc thats coming tomorrow and all i want is for tarkov to work lmao

[jovial wolf]

i need help my game only crash on customs i reinstaled the game its still crach on on customs

[hybrid wraith]

cant help without a log

crashlog -look for a crash code

@stiff violet damn youre lucky

[stiff violet]

tbh i was thinking fuck it im going to watch tv lol

[hybrid wraith]

ive been relogging for three minutes lol

[hybrid wraith]

not how it works

ask the support

[left patrol]

hi there, any body can help me with the log in at the launcher?

[hybrid wraith]

lot of us got that problem

[quiet summit]

What exactly are you having problems with?

[warped nexus]

bruh i havent been able to get help play the gameor even login this is really fucked can a mod please figure something out like holy fuck

[hybrid wraith]

refund pls

[quiet summit]

Oh you guys just can't log in in general?

[warped nexus]

yea

i email support but they dont reply

[hybrid wraith]

i cant recieve my code mail

[left patrol]

im trying to download the game in other place, because im traveling from one place to other, and after install the launcher i try to log in but the code verification dont send it to my email.

[quiet summit]

Yeah their auto mail sys is having issues right now - Support is backed up because you guys submit so many

[hybrid wraith]

lazy devs

[warped nexus]

becuase there game and system is ass*

cause and effect lol

[hybrid wraith]

"Nikita should we spend more money on services to avoid overloading on our servers and email services?"

"Nyat make new armor and gun blyat"

[warped nexus]

but fr can someone contact support cause this is fucked

[hybrid wraith]

they dont care

they just close the topics on the forum, because theyre lazy

[misty echo]

Exit on customs "Factory Shacks" for scav, kinda doesn't work 😄 two times timer for extraction passed 😢

[hybrid wraith]

they could at least grow a pair of balls and refund peoples money

[quiet summit]

Oh it counted to 0 and didn't get you out?

[misty echo]

yes two times XD and I couldnt move. Couse if i did move counter wasn t showing

[quiet summit]

I've seen it happen to a couple streamers on youtube, when that happens none of the extractions work for some reason - not sure what it is...

[acoustic gust]

Usec voice is bugged

[hybrid wraith]

the whole game is bugged

[lone stump]

i cant start my game lol

[hybrid wraith]

i cant even login

They wont send my authorization email

[thin kite]

im trying to enter costums and i get kicked saying game aborted try reconnect

i already did this 3 times

[vague cargo]

authorization emails not working rn ?

[quiet summit]

Yeah, tons of people are having issues right now

[vague cargo]

this game always has issues lmao

[quiet summit]

[left patrol]

and why the support is not working

tons of ppl with these kind of troubles and nobody from sft say something

[hybrid wraith]

because they're greedy cucks

[vivid briar]

PSA for anyone having stutter issues, today I used DDU and completely reinstalled my drivers and it fixed everything

still the occasional server related stutter tho

[fringe tiger]

i got one tap to thorax with 4 class body armour, half durability, ammo he used 9.19 pst gzh, i was shooting to almost naked guy with M80, 2 direct hits on his upper body

is it normal or can someone tell me what happend

he tanked it lik boss and i died to saiga 9 or something

[inner marten]

getting back end error when tryign to sell items

EBackendErrorCode/518

[ashen river]

Anyone else crashing every time you join the match as a PMC? As soon as the deploying timer pops up. Always gotta restart the game and rejoin the started match and then it works.

[median ruin]

You have no room for money.

[inner marten]

no not me

[ashen river]

Already verified, cleared cache and updated gpu driver.

[inner marten]

ohh lmaooo makes sense

[median ruin]

Glad I could help, lol

[hybrid wraith]

woman moment

[median ruin]

You good?

[hybrid wraith]

always

[median ruin]

Alrighty…

[hybrid wraith]

tbh kinda mad that i havent gotten an authorization mail after 8 hours

nvm meant verification

[feral stratus]

if i already had my account with the code verification on my pc i don't need to use it anymore right even if i log out?

[hybrid wraith]

try it

[shrewd aspen]

getting
Error checking the game update

ERROR: 104003
Error on POST https://launcher.escapefromtarkov.com/launcher/GetPatchList?launcherVersion=12.8.3.1445&branch=live
A task was canceled.
anyone knows how I could fix this?

actually it's fixed now. Ran into it for 2-4 times before the game finally ran

[umbral wasp]

hey uh

not getting the email verification in the game launcher?

already purchased the game and everything

[hybrid wraith]

@umbral wasp youre not the only one. its been a problem for months, and battlestate games are just ignoring the problem

[umbral wasp]

so what am i to do?

[shrewd aspen]

Actually, it looks like the problem is persisting ingame
stuck here.
Any patches today/yesterday?

[hybrid wraith]

ask your bank for a refund

or hope that battlestate games will stop sticking their heads up each other asses

[shrewd aspen]

Nvm...it seems that it keeps magically getting fixed when I type here

[hybrid wraith]

magc

[umbral wasp]

i dont want to be the guy that feels entitled or anything but i just spent $45 on a game I can't play

would be good to know what i can do at least

[hybrid wraith]

tbh no one knows

battlestate games doenst care -they just want money

[terse geyser]

this man is harrassing me because i said he was bad

[opal valve]

some one help me pls how to i fixz this

[hybrid wraith]

restart the game

[opal valve]

did alot

[hybrid wraith]

clear game cashe

[opal valve]

how

[hybrid wraith]

cache***

[opal valve]

what does that do will it reset me?

[hybrid wraith]

https://letmegooglethat.com/?q=escape+from+tarkov+clear+cache

Who knows

[verbal citrus]

And why are you posting that on community support

[terse geyser]

isnt this where i can get support the man was talking in this server

then when i said he was wrong he dmd me that

[verbal citrus]

Ppl cant get their shit fixed cause of shit like this or people posting a one time server connection lost

[weak sage]

whenever i try logging in it says my recaptcha isn’t working i’ve tried it at least 5 times

[raven acorn]

well , now my game just crashes when i launch it

[verbal citrus]

My dialogs keep deleting by themselves if someone finds a fix please share it

Cant get insurances and task rewards

[raven acorn]

what in the ever living fuck am i supposed to do now ? the game crashes when i try to launch it , it doesn't give me an error code or anything , and idk what to do .

[verbal citrus]

Open your launcher and click your name on top right and clear game cache at first, maybe that will help

[raven acorn]

nopr

didn't work

[verbal citrus]

But it lets you press play?

Or it says in game instead of play

[raven acorn]

nope

[verbal citrus]

Ctrl shift esc and check if you have a tarkov process running

[raven acorn]

i'm pressing play , it closes the launcher , and then it re-opens it with a message that says : " it appears the game has terminated with an error "

[verbal citrus]

Well i guess you are gonna wait for the support then just like me

Still didnt get a response after 5 days

[raven acorn]

well , shit

the tech support in this game sucks at responding in reasonable timeframes

[verbal citrus]

After a wipe, mid wipe they respond really quick, my previous issue was solved in 5 hours

[jade zephyr]

I got in just left the launcher open for like 5 hours then pressed back and authenticate and I got the email straight away

But first game I joined fucking crashed my pc so what a waste of time that all was

[hybrid wraith]

how 😦

[karmic olive]

Say, can you upgrade your tarkov version after buying?

[vivid briar]

yes

originally bought left behind edition then upgraded to EOD

[hybrid wraith]

i swear this game

[karmic olive]

Nice, standard stash is just a joke

[upbeat rapids]

i bought the game last night to play with friends went to load up today to start playing every time i tired to go in to play a game it would crash on any map so all day today ive been trouble shooting how to fix this and asking for help i got a email about 5 minutes ago saying ive been banned but i havent even been able to play the game cause it crashes on me yet i have been banned anyone can help me with this would be nice after just buying the game to get banned without playing

and my system should be fine im running

i9900k 32gb ram 2060super so i should be able to run the game but it crashes so i trouble shoot to fix it and get banned for it

[half kraken]

hey guys, have they said anything about the healing after raid not working? i am having to manually heal myself after every raid, cause i keep getting this error:

[summer heron]

has anyone else had this problem and know how to fix it?

[little dagger]

Why the hell does my game keep glitching out, I heal through therapist at the end of a raid but it doesn't heal me when I'm back in my stash

[twilit arch]

Friend's stuck in this spot. Any ideas?

[little dagger]

side jump

[twilit arch]

No dice.

[little dagger]

prone?

[twilit arch]

Already tried that.

[little dagger]

Side jump on the sink?

[twilit arch]

Nada.

He's just completely stuck.

[little dagger]

try shooting him in the mouth

[manic quarry]

@tawny kernel i had a issue yesterday where my ip got restriced and i cant acess tarkov site so i cant send support ticket that happened again can you raise the restrictions and tell me why this keeps happening

[twilit arch]

That's what we had to do.

[little dagger]

Don't yell at me

[placid plank]

any fixes for the server connection lost issue?

[umbral wasp]

so i have to refund the game??

NICE I GOT IN!!

[median ruin]

No

[umbral wasp]

just needed to wait a few hours & try again

[summer heron]

also in the same spots ever raid stuff like this happens

[raven acorn]

i still get the "it appears the game has terminated with an error" message , and still can't play the game . plz help

i really just want to be done with this shit

i've been fucking with the launcher for three days now

[woeful owl]

Okay so I have a problem been happening for months now, but whenever I load into raids, in the first 5 minutes I get this on every map, its a stutter followed by a sound stutter/glitch maybe? Not too sure but its annoying 🤣 any ideas?

I have tried changing settings ect, lowest settings, but nothing works

[jade zephyr]

game is dead dont waste money upgrading

absolutely shocking game and the devs dont give a shit

[coarse crystal]

Been trying to troubleshoot this for like 2 hours now. 890gb of free space. Tried turning off AC, running as admin, changing temp file locations to different folders. I don't have any other drive so I can't change launcher drive to another where the game would install. About to give up.

[tawny kernel]

Please contact [e-mail]

[jade zephyr]

no point they dont fuckin message back

[raven acorn]

does anyone know what to do with this ?

i don't have an AV to deactivate

[raven acorn]

that is true . the tech support response time is almost as slow as myself

[brisk anchor]

yo whtas up with the server disconnects, is it just me?

[raven acorn]

yeah , probably . try restarting your router

[brisk anchor]

played 3 rounds of valorant no issues at all, discord voice no single problem. But Valorant seems to disconnect my rounds nonstop

[jade zephyr]

why when loading into a game does it crash on waiting for players then crash my full pc, piece of shit game

[brisk anchor]

put VRAM up on all your disks

[raven acorn]

why does the tech support not give a shit about the players ?

[brisk anchor]

that helped me not to crash while loading.
But I still got crashes sometimes around 1 minute after being in the game

[vivid briar]

Im trying to re download tarkov and i keep getting this error as well whats the fix to this ^

[raven acorn]

https://www.youtube.com/watch?v=7GDLiV8c0nA

this worked for me

[coarse crystal]

That's not a fix for this, already tried everything on that video, issue is I can't even get to the stage where it starts downloading. It just wont start and whines about space

[raven acorn]

but now i have a different problem

[carmine shadow]

So is there a new sound cheat out? Or did devs boink sound again?
https://youtu.be/CRuSoy_nkN0

[raven acorn]

"It appears the game has terminated with an error. Do you wish to report it?" what am i supposed to do with this crashing error ?

ffs , why is getting an answer that actually helps so hard ?

why is the tech support so slow at answering ?

[slim spruce]

I heard him when he was moving

The first shot you couldn't hear him because he was walking at that distance

[brisk anchor]

yo sessamy is there a FAQ or KEDB for known issues?

[slim spruce]

Not that I know of.

[carmine shadow]

Heard him once - If you slow it down frame by frame - You don't hear him coming up the escalator, You also don't hear him moving around, Until he is right in front of me.

I have M32 Headphones on, So at the least I should hear him on the metal of the escalator, Or when he jumps through the window....

[slim spruce]

I think there are bugs with escalators and sound occlusion based with them.

Staircases in general, too.

You could report this as a bug.

[carmine shadow]

Yer, Plan too - I find it fishy of where he shot me from, If you slow it down just before first shot, you can see in the video that no one is there, as soon as I look at the shelf, He shoots me...
Like .5ms difference...

Could just have been tarkov unlucky... but ya know - just smells a little in total

[slim spruce]

I don't think hackers take 5-6 shots to kill someone

[carmine shadow]

Magnum ammo 😂

[slim spruce]

[carmine shadow]

Plus ya know - I'm

[carmine shadow]

Heres another one with funky sounds...
https://www.youtube.com/watch?v=aPsx3QTKKjg
I don't hear him until he is RIGHT NEXT TO ME

Gonna put the game down for tonight, because every match I have been in tonight on Interchange has been like this...

[slender swan]

anyone get this bug while shooting too?

that little white square on the left appears everytime i shoot and it's annoying

[carmine shadow]

Stop blocking your wall hacks 😂

[slender swan]

if i was a hacker than i'd be a horrible hacker with my 30% survival rate lol

[carmine shadow]

Not come across that one no.
I've had it where my gun is too far on the left, like I'm aiming centre but my gun is pointing to the left of the screen...

[slender swan]

it appears if i play for a while, it goes away when i restart game, but it comes back sometimes

[slim spruce]

That is the reflex flash option.

It's used for checking input lag

[slender swan]

oh really? how do i disable it, i don't remember turning anything on

nvm i found it, strange, i never turned it on

[sick light]

how to fix connection lost bug its not my internet i ahve died so many times because of this its been disconnecting me out of nowherer for 2 wips now

[raven acorn]

ffs people , can someone help me please ?

i don't want to spend even more time on this stupid error , and just play the fucking game

[slim spruce]

What error?

[slim spruce]

What is it doing before it crashes?

[brisk anchor]

Maybe you can help me at the same time, my game is either crashing after around 30s-2m after I join the game, or I get "Server Connection lost" after I join the game.

I really want to play this game, but it is a pain in the ass to troubleshoot all the problems

I do not have connection issues on my network. I found an old reddit post, and swapped from ipv6 to ipv4 now. Will try an Scav round now and will report what happens.

[raven acorn]

i press "Play" in the launcher and then after some time it reopens the launcher without launching the game and gives the message "it appears the game has terminated with an error"

[slim spruce]

Can you clear cache in the launcher? Top right on your name > clear cache.

[raven acorn]

tried it . didn't work

[slim spruce]

Check file integrity

Also, one other thing to try is to delete the "lolcal.ini" file in my documents / escape from tarkov

It will be recreated upon game launch.

[raven acorn]

i hope that one of these will work

[latent skiff]

Anyone else having incredibly awful performance, mainly on Interchange as scav?

Where I'd get 90-110 last wipe, I'm getting 50-70. Already tried basically everything that you'd normally check, like I have for hours already last wipe.

• 3950X
• 2080 Super
• 1080p

[brisk anchor]

still server disconnects

[raven acorn]

neither of these work

[slim spruce]

I'd then suggest reinstalling the launcher and if that doesn't work, reinstall the game.

I don't have enough info for any more suggestions.

[frozen forum]

Do you've any Antivirus by any chance?

[raven acorn]

nope

[slim spruce]

@frozen forumgood call

[brisk anchor]

Can you help me please?

[slim spruce]

@brisk anchorWhat kind of disconnects?

[brisk anchor]

I get disconnected from the game nonstop. Right now I can join back into the game. But I cant move. And instantly disconnect again

[slim spruce]

Tried resetting the gpu driver settings to default for tarkov?

nvidia control panel?

[frozen forum]

Not even Windows Defender?

[raven acorn]

i deactivated it when i had my previous issue

[raven acorn]

this might work

[frozen forum]

AMD or NVIDIA gpu?

[raven acorn]

Nvidia

[frozen forum]

Was about to suggest this, reset GeForce Experience settings if any were applied

[frozen forum]

I fixed it by clearing my DNS cache and using Google's DNS in my IPv4 properties. Also, I selected 3-5 servers and unchecked my country, so I chose next best countries with a good ping

4, but you can also try it for 6. Both addresses can be found online

[brisk anchor]

let's see if the DNS entries will work, I already unchecked most of the servers

[frozen forum]

IPv4:
8.8.8.8
8.8.4.4

IPv6:
2001:4860:4860::8888
2001:4860:4860::8844

[brisk anchor]

yeah got it ty

[raven acorn]

nah , still didn't work

and nothing on the forums

[frozen forum]

Already tried to change compatibility of your .exe?

Also, while you're at it, make sure to check "Run as Administrator" for both launcher and game

[brisk anchor]

Is there a way to see performance information on tarkov? ping/ms etc.

[frozen forum]

Open the console and type in "fps 1"

[latent skiff]

fps 1 is just fps now. fps 2 is ping, fps 3 is a lot of info

[frozen forum]

Ah ok

[brisk anchor]

Thanks, I think the disconnects I got before are because I changed to IPv4 and get a really high ping. But I need to test it

Which one would be network ms?

[frozen forum]

RTT

[slim spruce]

I had this the other day. Only a patch fixed it, turned out to be server side issues.

Could not load into anything, would get disconnected

If I reconnect, can't move, instant disconnect. Over and over.

[brisk anchor]

So could it be possible that I dodge that specific server by unchecking them in the launcher and try 1 by 1 ?

Well, we won't know. I'm done for today totally frustrated

[frozen forum]

You can know which server you played on when looking up the IP address in the EFT logs and then eliminate them one by one where you had a disconnect.

[slim spruce]

Not sure if it's worth it.

But if I had to play, I'd try.

[brisk anchor]

No, but thanks you both. I will try it today in the evening again, or maybe tomorrow and hope I can play the game

pm me directly if its possible, if the link was for me

[frozen forum]

Was just a GIF wishing you good luck, apparently not allowed, lol.

[brisk anchor]

LMAO

Thanks

[elder meadow]

wth, just got error message that i have been banned from flea market because i pressed esc by mistake when the bot test came up :S

[sudden trout]

Anyone else having issues w the flea market? It is taking the roubles and my item but not listing it or giving me a notification in my messenger

All of my messages in my messenger disappear when I relog too

[latent skiff]

I figured out my FPS issue

for some reason my overclock was reset. So the FLCK was at 1200 Mhz, and my ram was at 2133 Mhz, which is decoupled.

Re applying my saved one with 1500 Mhz and 3000 Mhz, back over 100 FPS on Interchange even with bots.

So I guess if you're running Ryzen: At least check that your RAM has XMP enabled and that your FLCK (fabric clock) is half of that. So for 3600 Mhz RAM: 1800 Mhz.

[obsidian escarp]

Guys, who the frick can my friend get his verification email? He can't even change his email since it's grayed out. He can't play it all

[slim spruce]

Please check out https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[obsidian escarp]

Tried all of that, is there any way for him to change email?

[torn quest]

my friends having an issue with the paid healing everytime he does it it doesn't heal but takes the money

[latent skiff]

same for me, I think it's a bug

I'd probably try to not heal and then just heal with meds in characters screen

so they don't waste as much money

[scenic trail]

Keep disconnecting from every game i go into and when reconnect cant move then dc again

[bold tendon]

I have seen that later on in the day matching times become very long is there a fix to this it is very annoying

[sturdy pier]

hey everyone, haven't played the game in a while. came back to check out the new wipe and its like my account doesn't exist, my login doesnt work and when i try to reset password it says email not found. Anyone know what I can do to fix this?

[vivid briar]

banned

[sturdy pier]

for what... not playing?

[median ruin]

You’re account might have been stolen.

[sturdy pier]

I guess I'll just have to message support then?

[main crescent]

anyone having issues with gunsmith part 1?

[median ruin]

Send a picture of your build.

[median ruin]

The build looks fine

[main crescent]

yeah i know

[median ruin]

Hmmm

[main crescent]

but mechanic isnt accepting it

[median ruin]

The durability is the problem.

[main crescent]

oh

[median ruin]

Buy a fresh 133 from Jaeger

[main crescent]

ok i will give it a go ty

it worked!

[lone flume]

im getting a bunch of weird unity errors when i go into big maps like woods. would it be worth it to reinstall the game to try and fix them?

[median ruin]

@fluid gate ^

[snow kiln]

Bro the damn healing error is really annoying.. literally EVERY time i die it fails to heal

[bitter igloo]

Verify game integrity via the launcher

[lone flume]

i reinstalled but i keep getting the same errors

ill send a ss soon

[bitter igloo]

In my personal opinion just use cheeses to heal (or whatever big meds you have that isn't IFAK/AFAK)

If you use cheeses you only spend an extra 4k roubles (ish) but you get healing XP

[snow kiln]

Its just annoying when im about to start up a raid then says im wounded

[bitter igloo]

But devs are aware of the issue, if you're able to get a recording of the issue that'd be great to help devs resolve what's causing the issue

[bitter igloo]

Your best bet is to hit up support. Your best bet is trying their email seeing you have no access to your account

[e-mail]

[sturdy pier]

@bitter igloo thx, just emailed em a few minutes ago 👍

[scenic trail]

anyone know how to fix dcing from raid every game

[bitter igloo]

👍

[sturdy pier]

hopefully they get back to me

[wintry oriole]

Yooooo, I just managed to get the game to work after just buying it and I threw a grenade at my feet in a scav run becsue I have no idea what I’m doing:D

I was gonna ask for help but then I got it working after it not working for the past two days and me trying to figure it out

[lone flume]

game froze 2 times and then said server connection timeout, i reconnected, lagged for like 2 min, then froze again and had anticheat connection failed even though i just reinstalled the game

[scenic trail]

getting same errors the servers suck so bad bro

[lone flume]

idk it only happens on woods but never on factory. guess ill just keep doing scav runs on factory till they fix it

[sudden trout]

Anyone else having issues w the flea market? It is taking the roubles and my item but not listing it or giving me a notification in my messenger
All of my messages in my messenger disappear when I relog too

[timid grove]

why does my game crash everytime I load a scav and every time I run a PMC anywhere besides customs and factory?

I get this error code each time

I also get this error

can anyone please help?

done that multiple times... plus reinstalled twice

[timid grove]

gtx 1070, r5 3600, 16 gigs ram, 500gb nvme ssd

do any mods have any idea?

[alpine forum]

anyone in this chat that can help w some trouble shooting of installing the game
have a buddy who is trying to install the game but keeps getting errors

[heady spoke]

aaaaaa fix the servers

[neon river]

Hello I just purchased eod via paypal but never received a activation code?

anyone?

[heady spoke]

it should activate on your account automatically

[neon river]

its just did now

[earnest lichen]

Where may one send a clip to report suspicious boosting accounts found in-game to BSG?
There were multiple accounts using extremely-similar names in a single lobby.

Edit: sending through BSG launcher.

[vagrant yoke]

I need help with this game crashing right after loading loot

happens with Customs, Reserves, probably will happen on Interchange too (haven't gone there yet, even Woods crashed on me)

The game loading already takes five minutes, wasting whatever time is left for me to go there.

[grim hatch]

in the launcher, suspicion of cheat category in the report bug featuer

[earnest lichen]

My original ticket has been closed, and reuploaded under the specified category. Thank you for your response.

[zenith heath]

i was getting this for a while too, it dissapeared after a while. Try installing studio drivers, resetting 3d settings in control panel

[raven acorn]

i have the same problem , i'm currently trying out random methods bc none of the solutions here worked

[runic fractal]

did u reinstall the game already? runned in admin? did update your drivers?

[wild gyro]

If you have screenshot of someone admitting to cheating is there anywhere you can post it?

[jagged sage]

Alright this might not be the best chat for it, but The director office key can usually be found in the file cabniets around the big red warehouse
(Atleast that i've found, i've found a director office key about 3 times out of 5)

[jagged sage]

I would say screenshots
They should probably make a place where you can report cheaters

[wild gyro]

Yea I tried to social engineer him to work out where he got the cheat from to report it but he figured it out 😦

[jagged sage]

not pog

[wild gyro]

He killed me through the ground, then killed my friend through a mountain on customs, then after admitted to cheating and told me he killed me because my KD was high 😦

So not only are there now apparently wallhacks but also they can see all our stats 😦

[jagged sage]

well not to be a bit insensitive but atleast i won't be super fucked because my k/d is already shit

But yeah, that sucks

[wild gyro]

Haha yea, maybe time for me to work on vitality 😄

[jagged sage]

yeah pog

[edgy nimbus]

im having this same problem right now..... anyone know a fix or do i just have to wait it out

[wild gyro]

EOD account as well 😦

[jagged sage]

honestly i feel like you're just being sent to the time out corner when that happens lmao

[edgy nimbus]

maybe it is time for a time out 🤣

[jagged sage]

It honestly looks like you get sent to the time out corner

honestly looks like you getting sent to a jail in a shitty gmod darkrp server
getting froze in place then getting teleported into the sky

[edgy nimbus]

[jagged sage]

[supple comet]

Is there an updated list of items needed for hideout? The ones I found are for older patches and don't include all the hideout upgrade items for example I know dvd players are required for Rest Space level 2

[wicked nebula]

anyone getting server connection dc

[edgy nimbus]

yeah same here, its just like the message i linked right @wicked nebula

i cant find a fix and i should be on good servers

[wicked nebula]

yes

[edgy nimbus]

yeah its annoying, been trying to play all morning.... let me know if you fix it somehow and @ me please

[runic fractal]

search on internet. its community made

[supple comet]

I have searched... I can't find any recent ones

[runic fractal]

than there are non

[carmine shadow]

@rain cedar Is the team aware of these other sound issues?
Couldn't hear the person coming up the escalators, or jumping through the window, and could only hear him when he was the other side of the shelf.
#community-support message

And this one, I couldn't hear him run around, Until he was right next to me again, but he must have ran because of how quick it was, so there's sound issues...
#community-support message

[rain cedar]

The sound system is slated for improvement in a future update. Can't speak about those specific issues but i would assume since the system itself is already known to be lacking and in need of improving that those would fall within that.

[molten fossil]

i keep crashing on interchange, i've checked the integrity of the files and have a fresh install of EFT, any help?

interchange is the only map i crash in

[edgy nimbus]

@wicked nebula it seems like they are doing server maintanace now so its hopefully fixed shortly

[wicked nebula]

hopefully

[fierce crater]

I can't sell to traders right now, anyone know why?

[peak wagon]

this keeps happening after i try and launch the game after updating it

any ideas why?

[versed trellis]

same ^

[somber lark]

same

[peak wagon]

🙃

[spare wedge]

glad im not alone just saw this come up

[fading bison]

Wait for the maintenance to be completed, master server probably isn't ready with patch yet

[rain cedar]

DEVs are aware

[fading bison]

@rain cedar oh wasn't that supposed to be normal

[wicked nebula]

any advice towards Server Connection Failed error constantly when going into raid, when try to reconnect it does same and forces you to lose ur gear by leaving raid

[honest carbon]

Hi do you know any working promo codes at the moment? 😍

[runic fractal]

there are non at this moment

[honest carbon]

Ok thx

[livid torrent]

how many other people are just not getting activation email?

[fierce crater]

Anyone else having problems with not being able to sell to the traders? Every time I try to sell to them I get two error messages

[vapid basin]

Can anyone help me please. I reinstalled the game after the wipe but now it asks for user authentication but I never get the code to my email. I log into my profile on the web fine, but the launcher it seems is bugged because it never sends the code.

[fair flicker]

I didn't receive the code to connect in my email it's been 2 days

[ember juniper]

Hey

I entered a raid and my screen went completely black
I see the version and nothing else

[wicked nebula]

any advice towards Server Connection Failed error constantly when going into raid, when try to reconnect it does same and forces you to lose ur gear by leaving raid

[fierce crater]

Why am I getting a backend error every time I try to sell to a traders?

[edgy nimbus]

well.... i just loaded into a scav raid and before i even deployed i got connection lost. sadly the patch did not fix anything

[wicked nebula]

yep 😦

[edgy nimbus]

[scenic trail]

sort it out lads

[heady spoke]

same and we still haven't heard anything from BSG on this 🥲

[edgy nimbus]

yeah if a small amount of people have a problem it just entirely overlooked imo 😦

[supple comet]

How am I supposed to get more scav karma? I've not ran into any hostile scavs recently

[edgy nimbus]

extract using the car or together with another pmc

[heady spoke]

@grim hatch said he was looking into it but haven't heard anything since this morning

[slim spruce]

Clear space for the cash?

[supple comet]

That's because the anticheat is kicking you. I accidentally left VMWare running (I use for work purposes) and it kept disconnecting me. I closed it and it started working.

[slim spruce]

Car extracts on pmc, kill PMCs and bad scavs on scav.

[heady spoke]

🤔

[supple comet]

I've had false-positives with games on various softwares I use, including getting banned from one for "WindowsUpdateNoRestart.exe" which prevented windows update from automatically restarting. Just because it was coded in a software that is often used to aid players unfairly. I got that ban overturned thankfully 😛

[edgy nimbus]

i would not know what i have open that could cause a conflict.....

[livid torrent]

any updates on getting this activation code? im trying to get a damn epsilon here

[void venture]

game stuck on "Leaving the game" even after alt+f4 and new launch, just me ?
re launched launcher too
after another restart its good

[grim hatch]

I am monitoring problems but as I explained before to you, this can be due to many problems, therefore it will be handled in tickets if the issue is not global

[supple comet]

@edgy nimbus Yeah, it's hard to work it out I just knew what I had running yesterday that I didn't have running the day before.

[fair flicker]

@rain cedar can someone help me? the support don't awnser, on twitter same, on the forum same. I don't receive the code, I tried everything. I'm going to lose my mind

[edgy nimbus]

im going to run a computer scan maybe something is going on im not aware of

[rain cedar]

Only the BSG support staff can help you, which is only through submitting a support request through the website or sending an e-mail to [e-mail]

[wicked nebula]

@rain cedar are devs aware of the server connection failed error

[fair flicker]

but no one answer me

[rain cedar]

Make sure to report all bugs when you encounter them. Even if they are aware of a bug it doesn't mean it shouldn't be reported.

[supple comet]

I wish the devs would fix the constantly running on the spot while disconnected bug...

[sterile harbor]

server connection error during fight, reconnecting back but then server connection lost, got nothing from that raid, not even exp(I think), except a broken body.

wtf is this......

[runic fractal]

submit a ticket on the email. than they can do something about it

[fair flicker]

if they answer 🤡

[runic fractal]

u got a different problem than him. so maybe they answer to him

aswell u didnt make a single mail to them. u only posted on the forum and on twitter. thats not the correct way to reach tothem

[sterile harbor]

btw if u kill someone in raid but then die to someone else do u get exp?

[runic fractal]

no

[sterile harbor]

so u have to loot them to get exp?

[runic fractal]

the one that kill is the one that gets xp

u dont have to even touch him to get the XP . if its you on that dogtag. than its good. but u dont have to take the dogtag

[wintry oriole]

Whenever I load into a game I just lag and then it says lost connection to the sever. I managed to get it to work for one game yesterday but that’s it

Any ideas anyone?

[sterile harbor]

that's what I said 0.0 I killed someone but I got 0 exp from that round lol

[runic fractal]

didnt u said u disconnected?

[sterile harbor]

(another round)

[runic fractal]

if the guy is in your kill list u do get xp

[fair flicker]

I did send an email too

[runic fractal]

when? how long time ago?

[edgy nimbus]

i have the same problem together with like 5 others..... sadly its not a big enough problem for bsg right now so you have to make a ticket for support i think

[edgy nimbus]

explained here

[livid torrent]

still no update on this not getting the email?

[slim spruce]

Try tips on this page? https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[wintry oriole]

Where do I make a support ticket? On their website or on the launcher somewhere? And that’s really sucky to hear

[edgy nimbus]

im really not sure, im trying my self if there is anything on my end i can fix.... its really frustrating right now just wanted to play on my day off

[slim spruce]

I had constant DCs and it took an update for them to fix it.

[edgy nimbus]

the same thing we were having?

[slim spruce]

Like spawn in, DC. Reconnect, instant DC every time.

[sterile harbor]

lol it's on the list but I got 0 exp

[edgy nimbus]

yeah i see, its worse than being disconnected for ping even then you can do more

[scenic trail]

yep same here

[runic fractal]

send the screenshot . so we can take alook

[wintry oriole]

Yeah no, The sever I’m connected to has like 20 ping

But I ve been having this problem for a few days

[wicked nebula]

WHO ASKED

[runic fractal]

@sterile harbor u can send it in my pm. so i can take alook

[scenic trail]

"The Collapse is upon us, and the reaping has begun... But there is nothing to fear." // "The path to eden is clear to those who have faith."

[livid torrent]

@slim spruce I have tried them all it seems that battle state games are just not sending me the mail

[wicked nebula]

"The Collapse is upon us, and the reaping has begun... But there is nothing to fear." // "The path to eden is clear to those who have faith."

"I spent my entire life looking for more things to say 'yes' to."

[sterile harbor]

I'm looking for it but I think I forgot to screenshot it sor, it was a long time ago when I just started playing

[slim spruce]

If you tried everything on that page you may have to email them to have your email changed to another provider. This seems to be an email or ISP issue.

[runic fractal]

but how can u be sure u didnt get the xp if u cant look it up?

[livid torrent]

@slim spruce You are unable to change your email on the website so that isnt an option I can use either

[slim spruce]

You must email them now, at [e-mail]

[runic fractal]

its all gods will. the nuke is coming anyway

[sterile harbor]

becuz I was shocked that I finally killed someone

[livid torrent]

@slim spruce cheers ill just sit and wait patiently for three days for a response on the mail

[sterile harbor]

but then I was even more shocked when I noticed that I got 0 exp from that kill

[runic fractal]

look for the screenshot. because honesly i think u get the xp but didnt look correcly

[sterile harbor]

k I'll try

[wicked nebula]

@runic fractal can me and @scenic trail join ur clan

[runic fractal]

u can all join Project Edens's Gate

[wicked nebula]

invite

[icy inlet]

Can someone help me

I keep getting error code 108003

[slim spruce]

When doing what?

[runic fractal]

we can help to cheer u up that u get such error? here. take a cat

@manic cobalt this guy needs a bit of a laugh. can u provide with your amazing gifs 🙂

[icy inlet]

when im trying to download tarkov

[runic fractal]

did u run the game as admin already?

[icy inlet]

it says download file checksum does not match

how do i do that?

[runic fractal]

Right click and than run as administrator

[slim spruce]

see this for tips, mind he's mad https://www.youtube.com/watch?v=7GDLiV8c0nA

[icy inlet]

i just tried id still says it

[runic fractal]

did u watch that video?

[wicked nebula]

plz look into the server issue giving server connection failed

[runic fractal]

Eden's Gate believers dont need servers. the nuke is coming.

[wicked nebula]

invite dc

[runic fractal]

need to make one first

[icy inlet]

its not letting me install

[sterile harbor]

I've got server connection error every single round

[runic fractal]

@icy inlet did u watch the youtube video?

[icy inlet]

yes

[runic fractal]

and u repeated every single stap?

[icy inlet]

yes but it wont even download before it says the error code

[wicked nebula]

same

[runic fractal]

did u restart your pc? can u screenshot what u get for problem?

[wicked nebula]

how do u fix it

[icy inlet]

i did try restarting my pc

[gleaming hollow]

i cant get verification email

[sterile harbor]

connection closed 3 times in a row so far

and I died while reconnecting

no number was shown on the top right corner

[wicked nebula]

[scenic trail]

[slim spruce]

Did you try the tips in the video I sent? It fixes this for most people.

[icy inlet]

yes it still doesn't work

[fathom nest]

maybe not the right channel but what does this mean when I try to register

[runic fractal]

register on what?

[fathom nest]

The escape from tarkov website

[vivid briar]

anyone knows what this means, its happening when i try to sell to dealers, i restarted my game and it still shows up

[runic fractal]

did u try a other browser? and do u got a addblocker?

[sterile harbor]

is ur stash full?

[vivid briar]

omfg it is there is no way thats the reason

my stash is full

[median ruin]

No room for money.

[sterile harbor]

lol

[fathom nest]

I am on operagx browser and after I got that page on it chrome won't open so idk if has something to with that and it has a built in addblocker

[vivid briar]

smh im such an idiot

[sterile harbor]

Kewk

[median ruin]

lol

[fathom nest]

I am using a shutter stock image and then that happens

[runic fractal]

can u make ascreenshot of u full screen. cant even see where this is from.

[fathom nest]

(This is my image)

[runic fractal]

than it means your picture is to big.

[fathom nest]

oh alright

[wicked nebula]

[wicked nebula]

HELLO

PLEASE FIX THE SERVERS

[runic fractal]

[tepid hemlock]

Hey, my launcher wont open. I reinstalled 2 times and checked defender

[limpid moth]

Anyone knows how I can completely reset all tarkov settings to default?

[velvet otter]

My friend after his game crashed 'Terminated error'' few time just got this.. anyone know whats up ?

[slim spruce]

Make room for the cash

[slim spruce]

Delete the "local.ini" file in my documents / escape from tarkov

[candid parcel]

server connection lost @slim spruce any idea to resolve this ?

[slim spruce]

It will be recreated upon game launch.

[slim spruce]

Over and over and you can't move when you reconnect?

[candid parcel]

yup

already uninstall and reinstalled the game

[edgy nimbus]

yup my self and a few others have the same problem since this morning

no fix and nothing from BSG's end so far..... what i understand is you have to make a ticket and deal with it and wait for a responce

[runic fractal]

yea thats the normal procedure

[tepid hemlock]

Anyone able to help me with the launcher not even openning today? I tried to uninstall it and re install it, restarted my pc and turned off defender. it flashes in task manager for a second and does not start.

[slim spruce]

This seems to be a server issue that can only be fixed on our side. I had this and only an update fixed it.

[candid parcel]

alright ill wait then i guess

[raven acorn]

try verifying file integrity

[edgy nimbus]

when do you think its reasonable to expect an update?

[raven acorn]

but only after you delete some files

[slim spruce]

Not sure. They're constantly working on the server problems. You guys should send in a bug report to make sure they know.

[edgy nimbus]

this server patch or what ever did not seem to do anything

i wish i could contact support but im sure i will get the generic answers i have been googling all day.....

i guess ill make a bug report

[gleaming hollow]

guys i cant get mail verification from launcher

its just doesnt sending from launcher but when i try from log in through website im getting mail

is there problem from my side or bsg side?

[tepid bough]

anyone knows what the ping limit is before the game kicks you out?

[mint pollen]

Does punsiher 4 progress if im wearing armour under my sccav vest?

[winged stratus]

https://clips.twitch.tv/CallousRelievedChoughNomNom-VpFVOBduXgVxpF1Y please for the love of god help me fix this shit

this issue has literally been preventing me from playing this game, and i have done everything in the book to fix this and nothing that i do works. the only thing that i have left to do is a complete fresh install of windows.

[slim spruce]

@winged stratusPlease don't ping admins

[edgy nimbus]

just made a bug report about the server disconnect issue, anyone else who keeps getting disconnected when its not supposed to happen (ping is fine) please report it via the launcher so that BSG is aware and we can all get playing soon

[slim spruce]

Do you have any firewalls or antiviruses, and have you tried reinstalling battleye?

[winged stratus]

@slim spruce Then how else do i bring up this issue with them?

[steady crane]

verify files to fix this, right? my friends having issues

[lusty moon]

bug reports?

[slim spruce]

You can send in a bug report on the launcher or talk to others here about it.

[winged stratus]

@slim spruce We went through this 2 days ago, the only thing left that i have to do to try to fix this issue is a complete new install of windows

[slim spruce]

hmm

[winged stratus]

I have lost count of how many bug reports i have submitted

[limpid moth]

Does anyone here use ISLC? I was wondering what the list size should be. Is 1200 too low?

[slim spruce]

Can you check event viewer to see if the battleye exe is getting any errors?

[winged stratus]

i have stopped doing them because it hasnt been fixed and im tired of wasting my time reporting an issue if its not getting fixed

@slim spruce how do i do that?

[slim spruce]

Right click start > event viewer

[winged stratus]

back in raid, give me a few

[slim spruce]

windows logs > application

[vivid bloom]

i reported the leaning bug but doesn't seem it's gonna be fixed soon

this is frustrating as hell

[grim hatch]

did someone tag me?

[floral hawk]

Everytime I launch the game the launcher crashes then an error message appears, Then the actual game laucnhes but says the Anti Cheat has failed to launch game restart required. If I do start playing everytime I alt+tab my screen goes black for 10 to 15 seconds and then goes back also if i load into a raid it does the same thing. I have played on this PC just fine and monitor. I have reinstalled the game and still have the issue. Some help would be appreciated.

[edgy nimbus]

yeah I feel ya, i hope our bug reports get looked into

[vivid bloom]

does the bug happen to u? i don't understand how ppl is not complaining about it

[slim spruce]

Sorry about that, I deleted it.

Someone here did.

[grim hatch]

why are you sorry if it's not you

[winged stratus]

its about an issue that hasnt been fixed

[edgy nimbus]

nah im getting disconnected each game i play, been unplayable this entire day

[slim spruce]

Don't want you bothered is all.

[wicked nebula]

French tech support specialist and staff at Battlestate Games, working on Escape from Tarkov. Discord server admin.

[winged stratus]

i cant get in a single raid without being kicked becuase my anticheat loses connection literally every single raid

[scenic trail]

oui

[vivid bloom]

ooh that's nice too!

[scenic trail]

same

[edgy nimbus]

mhm...... sadly there is nothing i can do about it anymore unless BSG does something but since only few people have the issue idk....

[slim spruce]

No politics please.

[winged stratus]

@slim spruce Ok, how do i check that thing you were talking about?

[scenic trail]

football that mate

[edgy nimbus]

oh well gotta put down the game for today i suppose....

[wicked nebula]

who brought up politics

[slim spruce]

Event viewer. Right click start > event viewer.

[slim spruce]

Nevermind. It was about football.

[winged stratus]

then what?

[slim spruce]

windows logs > applications

look for anything about the battleye tarkov exe

[limpid moth]

Does anyone here use ISLC? I was wondering what the list size should be. Is 1200 too low?

[winged stratus]

@slim spruce yea there is a couple things for eft right as the error happened, but i think they all pertain to me ALT+F4'ing and force crashing the game so that i can get back into the game quicker and not have to exit out of the game at the main menu.

[floral hawk]

Everytime I launch the game the launcher crashes then an error message appears, Then the actual game laucnhes but says the Anti Cheat has failed to launch game restart required. If I do start playing everytime I alt+tab my screen goes black for 10 to 15 seconds and then goes back also if i load into a raid it does the same thing. I have played on this PC just fine and monitor. I have reinstalled the game and still have the issue. Some help would be appreciated.

[slim spruce]

@winged stratusNothing about the "EscapeFromTarkov_BE.exe" ?

[vivid bloom]

i tried to use it in the past. it broke my pc.

[winged stratus]

@slim spruce Nothing that i can see no. they are all for escapefromtarkov.exe

[slim spruce]

Hmm

Do you get this problem with other games with BE like rainbow six siege?

[winged stratus]

tarkov is the only game that i play

[slim spruce]

got it.

[winged stratus]

but when i played those other games way long ago i never had this issue

[brisk anchor]

Yo quick question, does the compass drop when I die? or is it a safe slot

[winged stratus]

safe slot

[slim spruce]

Tried turning off windows firewall and maybe check integrity of files in launcher?

[slim spruce]

No it's safe

[winged stratus]

Tried that and it didnt work

also tried running the game with windows firewall off and it didnt work either

[limpid moth]

lmao no it didnt

[slim spruce]

Can you try disabling IPV6 on your network device?

[limpid moth]

you cannot break a pc by deleting cache

[winged stratus]

uhhhh, yea i can.

[limpid moth]

[tawdry lichen]

server connect lost

[brisk anchor]

@tawdry lichen which servers are you playing on? where are you from?

[tawdry lichen]

ction

EU

[limpid moth]

So do you guys use binaural audio? What are the advantages and disadvantages?

[tawdry lichen]

France

[slim spruce]

It just sounds better to me.

[wicked nebula]

how do i disable ipv6

[floral hawk]

Everytime I launch the game my launcher crashes and i get an error message but the game loads. Then it says Anti Cheat failed to load and needs a game restart. Once I have done that same thing. If I do get in everytime I alt+tab or load in a raid my screen goes blank. I have reinstalled the game and cant find anything online somebody please help.

[wicked nebula]

@slim spruce

[edgy nimbus]

@brisk anchor i see you had the disconnect problem yesterday, did you manage to fix it?

[slim spruce]

start > type view network connections > right click your adapter you're using > properties > uncheck Internet protocol version 6

[supple comet]

Do you get scav karma for run throughs?

[slim spruce]

I hope not, that would cause the car extract to be gone in interchange every raid

[winged stratus]

@slim spruce Ok, couldnt figure out the ipv6, but i was able to change some things on my routers firewall that i found on some mega old random steam thread about this same exact issue, guess we will see if this fixes the issue.

[slim spruce]

Sounds good.

[median ruin]

You do

[supple comet]

I'm just trying to get my damn scav karma back up, I had to defend myself against shit shooting player scavs and have lost loads in the last 2 days

[slim spruce]

I know what I'm doing next time I spawn power station then!

[median ruin]

Well, auto correct fucked me over

[slim spruce]

[median ruin]

Blame my phone

[slim spruce]

So you don't?

[floral hawk]

Everytime I launch the game my launcher crashes and i get an error message but the game loads. Then it says Anti Cheat failed to load and needs a game restart. Once I have done that same thing. If I do get in everytime I alt+tab or load in a raid my screen goes blank. I have reinstalled the game and cant find anything online somebody please help??

[slim spruce]

First try clearing game cache in the launcher for the ALT TAB issue

[floral hawk]

Alright,

[edgy nimbus]

sessamy, do you think reinstalling the game might fix the disconnect issue or is it really something on BSGs side that i cant do anything about right now?

[brisk anchor]

Nope, still get disconnected. my Rtt is around 20-30 but it seems I get 80% loss

[slim spruce]

In my situation with the constant DCs it was a server side issue I'm 99% sure

[floral hawk]

Bro your magic that worked for the alt, tab.

[edgy nimbus]

mhm, alright thats dissapointing oh well

[edgy nimbus]

yeah my ping is perfectly fine but i dont get any packet loss

[floral hawk]

I got this error message at start though: Game launch error

ERROR: 103003
Access is denied

[brisk anchor]

I get that one too, but only when I add the checkin on “always as admin”

So I removed the check✅ on that setting

[floral hawk]

Alright Ill try that,

Alright im not the sharpest tool in the shed but where is that setting?

[brisk anchor]

Go into eft installfolder

[median ruin]

I’m pretty sure

[brisk anchor]

Find the escape… . Exe. File, rightclick and then compatibility Irc

[brisk anchor]

^

[floral hawk]

Alright ty

[gilded karma]

every single time im going into raid im getting server connection lost. any ideas?

[brisk anchor]

Youre not alone, seems like server issues

EU I guess

[edgy nimbus]

yup xed, there is nothing to do but report it as a bug report

please do it so BSG is aware of the problem and it can get adressed asap

[gilded cedar]

Trying to download the game at the moment and i keep getting this error anyone know the fix?

[slim spruce]

Try again. If you're on a VPN or downloading/uploading something, that could cause this.

[gilded cedar]

I'm not this is like my 5th time attempting the download

I did a complete uninstall of the game/launcher as well

[wicked nebula]

plz can BSG fix the server dc issue we have been waiting all day to play

[slim spruce]

Is this an update or the whole game?

[winged stratus]

https://clips.twitch.tv/JollyLuckyPancakePlanking-HvijZJ8eoEZOAlGg @slim spruce aint fixed shit

[gilded cedar]

the entire game

[slim spruce]

I'd use that direct link to download it and unzip it into the folder it's supposed to be in, and then use the launcher to point to an existing installation. Then it will detect, and repair and you should be good to go.

[gilded cedar]

I'll try that

thanks

[slim spruce]

Have you tried reinstalling the launcher by chance?

[winged stratus]

@slim spruce Yes. I have done both a complete clean fresh install of all BSG related content on my pc.

[slim spruce]

Any chance you can try a VPN to see if this is a network issue?

[winged stratus]

That didnt work either

[slim spruce]

Did you disable IPV6 earlier?

[winged stratus]

couldnt find it on my router settings

[slim spruce]

It's in windows on the network adapter properties

Also, can you add the tarkov exe and the tarkovbe exe to the white list/enable public and private for those EXEs in the windows firewall?

[winged stratus]

yea i can, im in raid so give me a few

[slim spruce]

"allow an app or feature through the windows defender firewall" you may have to browse for those 2 items

[edgy nimbus]

do you have to restart your pc for ipv6 disable to have an effect?

[hoary fable]

spam continue until u get it

i had same issue, they limit me to 2mb/s download and then i couldnt download that shit

[slim spruce]

Maybe

It may tell you

[edgy nimbus]

hm i might try to do it then because one of the fixes on the interweb was to disable that

[winged stratus]

@slim spruce I added 2 more programs to the exception list on windows firewall, we will see if that works.

[slim spruce]

including EscapeFromTarkov_BE.exe ?

[winged stratus]

yea

[slim spruce]

That's the good one.

[wintry oriole]

That’s been happening to me. I’ll load in and then lose connection. I managed to get into one yesterday but now it’s not working again.

[edgy nimbus]

this has to be the most frustrating eft error i ever experienced because not many people are suffering from it there is nothing bsg will do asap it seems

[sinful parcel]

i think the Server are fu***. I´m stuck at Matching since 25 Minutes

[wintry oriole]

Would I crate a support ticket under pre-order support? Becsue the options are account, pre-order support, and site and forum support.

[edgy nimbus]

im not sure, create a bug report thats for sure

[hardy chasm]

Someone else that cant get the email from log in at the launcher ? and yes i have checkt everywhere

[edgy nimbus]

im checking the website now and i would do game support @wintry oriole i think preorder support would be for purchase issues

[wintry oriole]

I just submitted the bug and I guess it would be under account then?

If that don’t work I can send an email as well

[edgy nimbus]

hmmm i made a bug report under the launcher and i see it as a ticket now

go to support and my requests

[slim spruce]

check out https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[winged stratus]

https://clips.twitch.tv/TubularHandsomeCheesecakeCoolStoryBob-gAcQ4E-ws5fLv5Rp @slim spruce

[fading bison]

Hello guys, I need some help. My game keeps crashing when loading at "Creating loot pools" around 85% everytime I try to play a raid (online & offline). By deleting my config files I'm sometimes able to load into the raid and spawn, but I crash as soon as I move my mouse a bit too much.

I can walk around the map without touching the mouse and it works fine, but as soon as I try to turn just more than a tiny bit, my game freezes then crashes.
Also if I move my mouse at any time during loading, I'm sure to crash the game.

Any ideas ? It happens since this wipe's update

Adding : this happens with multiple different mices & with any kind of mouse software disabled (I have a logitech mouse by default)
Tarkov is the only game I have an issue with
I already tried clearing cache, logs, repairing files, changing pagefile, resetting configs, disable Reflex, resetting my GPU settings

[winged stratus]

it literally will not stop happening

no matter what i have done, like i have said

[slim spruce]

Might sound odd, but can you try either updating your drivers or, if on nvidia, try the latest studio driver for your gpu?

The studio drivers are more stable, used for editing stations

[winged stratus]

all of my drivers are up to date, and the nvidia program always crashes for me whenever i try to open it up, so i cant do that

[slim spruce]

Try the studio driver

On the nvidia driver page there's a drop down for "game ready" or "studio"

[winged stratus]

I need to be able to open geforce experience to do that dont i?

[slim spruce]

No, nvidia website

[winged stratus]

ohhhhh. kk, ill do that after this raid im in rn

[slim spruce]

https://www.nvidia.com/Download/index.aspx

For download type choose Studio

A clean installation of that may be wise

[wicked nebula]

bruh

please fix this server connection failed

[scenic trail]

oui oui

[tawdry lichen]

i get this error everytime

[wintry oriole]

Alrighty, I got a bit report and a request sent under “other” and I’m retry sure i did it right

[edgy nimbus]

yeah lets hope its fixed by tomorrow at least, was not able to play currently for 12 hours now....

[wintry oriole]

It looks like this error is getting bigger and bigger

[edgy nimbus]

and willy @ ing him wont help he already said there is nothing we can do but wait for BSG to adress it which will happen when more people get the bug for it to be significant and multiple people report it

[jagged junco]

me and my friend have this error from 5 days now

[wintry oriole]

Yeah I got the game a few days ago and haven’t been able to play

[jagged junco]

and bsg seems sleeping about it even tho we gave them money not fkin rocks, they didn't even address the problem at all

[brisk anchor]

yo chill

I am mad too, but I bet they're workin on it already.

[wicked nebula]

French tech support specialist and staff at Battlestate Games, working on Escape from Tarkov. Discord server admin.

If you have a problem to report, please contact us at the support.

[scenic trail]

French tech support specialist and staff at Battlestate Games, working on Escape from Tarkov. Discord server admin.

If you have a problem to report, please contact us at the support.

[edgy nimbus]

@jagged junco you have this problem for 5 days?!?!

[wicked nebula]

I HAVE A PR0BLEM PLEASE HELP ME IM C0NTACTING SUPPP0RT

[jagged junco]

yes

[wintry oriole]

Oh my god it’s patient zero! Quick get em so we can figure out how all this happened and get the cure

[edgy nimbus]

fuck im getting less hope now 😦

[wicked nebula]

I HAVE A PR0BLEM PLEASE HELP ME IM C0NTACTING SUPPP0RT

[edgy nimbus]

willy just make a bug support ticket

[slim spruce]

@wicked nebulaPlease don't ping admins

[wicked nebula]

why not

[slim spruce]

It's annoying. And I told you.

[wicked nebula]

gotta be pretty short fused to find that annoying

[slim spruce]

The staff is very busy right now.

Please don't anger them.

[gilded karma]

i bet that they can find some time to fix this annoying connectivity error even if they are "busy"

[scenic trail]

they need to get unbusy then

[edgy nimbus]

im just as frustrated as the rest of you, but this is not the right way

[wicked nebula]

it is

[mystic shoal]

Is the raiders rep glitch fixed yet? I don’t want to lose all my rep just for killing a raider will ruin my scav ability

[stray shadow]

Anybody could help I’m trying to download tarkov but I keep getting errors

[slim spruce]

Which errors?

[vivid briar]

just errors

[slim spruce]

Specific error codes would help, along with the message

[stray shadow]

Error 104006

[slim spruce]

The message?

[vivid briar]

https://cdn.discordapp.com/emojis/796642062556463114.gif?v=1&size=40

[stray shadow]

The process cannot access file c/battle state

[slim spruce]

Please choose a folder in Program files, not in the root directory of C. That is protected

[vivid briar]

So I got the game on 14/05/2020 yet I cant claim my Christmas 2020 gift. I saw a lot of youtube videos of people still claiming their gifts even with x-mas being a while ago. Am I doing something wrong or is it to late to claim the gift ?

[slim spruce]

Christmas gift is gone this wipe.

[stray shadow]

How do I do that lol

[slim spruce]

Nobody got theirs.

[vivid briar]

oh ok. thanks

[slim spruce]

When you choose an install folder make a new folder in "program files" or the x86 program files called "Escape from Tarkov" or something like that. Choose to install there.

Otherwise you may be able to install it there (C:) if you run the launcher as admin.

[stray shadow]

Ok

I was also getting a error saying the file is being use by something else

Something like that

Said file cannot be accessed it is in use by another process

[slim spruce]

Yes, and any use of it can get you banned from the game and talking about it here is forbidden.

[steel depot]

my bad

[slim spruce]

Just a heads up

[steel depot]

appreciate it ty

[exotic vigil]

I just installed EFT on a new PC last night, played for a few hours fine. today i go to open the launcher and it wont open.. no matter what. i've re-installed it, repaired all c++.. i'm lost.. any ideas?

[autumn terrace]

yo i just got a new pc and iom setting it up currently with installing games n stuff right, im trying to install tarkov but in the launcher thing when putting in my log in credentials it asks for a verification code from my email so i checked my email and it got sent, i put the code in and it said "wrong activation code error: 211" and so i tried to get another verification code but it wont send any more codes to me except the one code, what can i do?

[slim spruce]

Can you try reinstalling "Microsoft Visual C++ 2015-2019 Redistrutable (x64)" ?

Not repair, reinstall.

[exotic vigil]

there is two.. i can uninstall the second one.

if i try to uninstall the first one i get this

ok, nvm.. tried uninstalling the second one and repaired it from there and now i can run the launcher. not sure how this happened between last night and now. but thanks for the reply.

[slim spruce]

[clear ridge]

mods when will a feature be added so we can change our usec voice

[slim spruce]

Last person I had this problem with installed a fishy file that installs all the C++ in one file

[clear ridge]

@slim spruce

[exotic vigil]

yea, it's a brand new desktop as of last night.. i haven't really messed with any of that until this issue started happening. hope i didn't screw something.

[slim spruce]

@lyric osprey You were hit first.

[slim spruce]

Not sure.

[clear ridge]

f

[slim spruce]

It would be easy though but they removed that last wipe.

You used to be able to switch your USEC voice at any time, and they removed that.

[clear ridge]

yeah I saw that. When was in the patch today?

[slim spruce]

#eft-announcements message

[clear ridge]

thanks man

[stray shadow]

I get error saying the process cannot access the file because it is being used by another process

[slim spruce]

During an install or update?

[stray shadow]

Install

[slim spruce]

Try reinstalling the launcher with the updated version from the website on your profile page. You can point to an existing installation instead of reinstalling the game.

[vivid briar]

i feel like ive been playing with a cheater. guy knows almost zero about the games tasks. yet is insane sees people like nothing and idk coms are sus mf just knows.

[slim spruce]

Please report cheaters in the launcher bug report option for cheaters.

[vivid briar]

if hes not cheating and i report is it bad

[slim spruce]

If you suspect he's a hacker go for it

Nothing will happen if he's not.

[vivid briar]

if he gets banned do i get penalized cuz i played a few raids with him

i stopped cuz im sus

[slim spruce]

I'm sure they'll see the situation.

[stray shadow]

I’ve downloaded tarkov before in safe mode and it’s worked I just don’t have a Ethernet cable at the moment

[slim spruce]

Someone malicious wouldn't report their friend.

So you're fine.

[slim spruce]

Safe mode with networking?

[vivid briar]

what was there?
dm me

[stray shadow]

Yes with networking

[slim spruce]

What antiviruses do you have running?

[stray shadow]

I have no idea

[slim spruce]

Can you update without the error?

[stray shadow]

But I know usually when I’ve done it in the past like two times I just did it in safe mode and worked perfect but this time I don’t have an Ethernet cable

[vivid briar]

wait where do i go report bug > in game profile

[slim spruce]

Launcher. Top right on your name > report bug. There's a drop down menu for cheaters.

Oh they changed it

[slim spruce]

Battleye will take care of him then. They must have removed it for a reason.

Else, if you're killed by him you can report ingame.

[vivid briar]

yea naw he didnt kill me we were queued

[slim spruce]

It's ok. Just don't play with him anymore if you think he's cheating.

[vivid briar]

im not lol

thanks tho. hope he gets banned

[edgy nimbus]

if i may ask, why is #771688449802502174 our issue not present? is there anything we can do about this? the server disconnects?

or is it acctually our problem and on our end?

[icy inlet]

i need help again

Integrity check error

ERROR: 109002
Unexpected character encountered while parsing value: <. Path '', line 0, position 0.

and i cant check integrity

[wicked nebula]

hello

[slim spruce]

@plain lintel Can you explain what that address was, please?

[wicked nebula]

can u please tell the devs about this problem

[slim spruce]

If you need to, you can, with a bug report in the launcher.

[wicked nebula]

only one guy i know can play

[slim spruce]

Are you on a VPN?

[plain lintel]

Nop

[slim spruce]

Please don't post that IP address

[plain lintel]

Its not a error code?

[slim spruce]

No that is personal info of some kind.

[plain lintel]

Aah ok

it say cant load "ConsistencyInfo"

[slim spruce]

Is this the file integrity error when installing?

[slim spruce]

It may be that the tarkov server is blocked with your ISP. Can you try a VPN?

Also, can you try changing your DNS server to Google's Open DNS?

[rotund coyote]

Anyone got a game optimization guide?

[icy inlet]

yes

[plain lintel]

@rotund coyotehttps://www.youtube.com/watch?v=nowRW4riy-Y this work for me

[slim spruce]

check out this video, but mind he's very mad: https://www.youtube.com/watch?v=7GDLiV8c0nA

[tawdry lichen]

Can someone help everytime i go raid server connection lost

[icy inlet]

ive already watched that video it didn't help

[slim spruce]

Did you do it exactly as he did?

[icy inlet]

yes

[slim spruce]

What part are you stuck on, if you are? Or a part you couldn't do?

[icy inlet]

i have a video but i cant send it

when i try to install it just doesnt let me

[ashen river]

Anyone else crashing every time you join the match as a PMC, as soon as the deploying timer pops up? Always gotta restart the game and rejoin the started match and then it works.
Already verified game files, cleared cache and updated gpu driver.

[slim spruce]

So you're stuck right after you try to click the install button? It doesn't download?

[gleaming hollow]

guys pls help me im not gettin verification email from launcher but im getting verification emails from website

[icy inlet]

Yes

[slim spruce]

Exact error message and code?

[icy inlet]

downloaded file checksum does not match

ERROR: 108003

[slim spruce]

And this happens exactly when you press the download button, not during the install or after the download?

[icy inlet]

It takes like 2 second after I press download

[slim spruce]

Can you go the folder where the launcher is installed to and go to the TEMP folder and delete any files in there?

Might be a .upd file in there or something really big

[icy inlet]

nothings there

[slim spruce]

Can you reinstall the launcher?

Also, delete the "local.ini" file in my documents / escape from tarkov

If it's there

[tulip peak]

Hey there was a guy advertising "boosts in raid" and I asked how and he said by cheating I can give his info if you guys want, don't know if this is the right channel for this