community-support

[ornate raft]

So I disconnected (server error) while loading into Terminal... I tried to load back in and disconnected again. Then it sent me to stash lost my card.. sucks but ok whatever get tarkoved lol.. but now my quest item (savior ending evidence box) is gone and didnt return in the mail.. anyone have this happen or have any idea what I can do?

[ornate raft]

Just found the answer to this... Kerman will give you a new container if you go talk to him in the hideout if anyone has a similiar issue.

[daring adder]

hello, now the 15 transit challenge makes 15x xp gain , does it matter wich maps ? bc im spamming reserve to costums 15 times

[hearty totem]

It doesn’t matter

@rain cedar is this a known bug?

[daring adder]

if i made 15 transits and 0 kills can we calculate how much xp i could gain not acurate just proxemate

[boreal sky]

Everytime i go into the back of goshan my game shits itself and crashes, any fix?

[native beacon]

May i ask, i have cleaned my karma, why partisan still kill me in the next match, ty

[slim spruce]

pmc karma is hidden and not knowable

[native beacon]

Ty, but i have killed him before, is killing him clean my karma?

[slim spruce]

i am not aware of ways to improve pmc karma besides maybe not doing things that lower it for a while

[native beacon]

Oh, ok, ty for your sp :> but sometimes i got stuck in the middle of a battle between other teams for mins

So i have to stay quite without movement

[flat geyser]

sup guys, i am a little stuck on this part of the story of the ticket, apparently according to the wiki i need to get failed on trying to find the RFID card encryption device in the lab to get the dialog with kerman and then give 40 bitcoins to mechanic, but i did about 4-5 runs on labs and not a single sign of progress to continue on the story, an i doing something wrong ?

couldn't find any solutions on reddit or in yt

[autumn kestrel]

Do you know when the snow will end?

[brisk sail]

Did you go talk to Kerman? I believe you have to initiate, he doesn't reach out to you. Tell him you're having trouble finding it and he says the raiders probably made off with it. Need to find a new path forward

[little wolf]

What does it want me to hand over?

[spiral hare]

restart game

[lavish gale]

for debtor do the dog tags need to be found in raid or just 100 tags

[flat geyser]

there is no dialog option since he talked about the task

i'm gonna wait a bit to see if this is just a bug

[lone bobcat]

not sure if this is the appropiate channel but, ive been playing eft for a good while on steam and i havent made a BSG account yet, ive been using the "tarkovcitizen" placeholder so far so i wanted to ask, If i login into BSG using my steam account then link that one to the launcher will I lose my progress?

[cedar sand]

Yes the BSG account will override the Steam account

[lone bobcat]

oof

[lone bobcat]

Is the steam placeholder account for the launcher permanent tho, like if i deleted the game does that progress stay on it

[cedar sand]

It’s a temporary guest account

[lone bobcat]

And i cant transfer my current progress to a new account?

[cedar sand]

No, you are warned about linking your profile to a BSG account repeatedly

You should do this before playing

[lone bobcat]

where?

[cedar sand]

Otherwise you’re going reset your progress when you decide to

[lone bobcat]

Im sorry but ive never had any reminder anywhere since I got the game from steam, it automatically logged me into that guest account so I assumed I didnt need to make a bsg account :/

oh, nevermind

I just logged into bsg using my steam account and its the same guest account

[lone bobcat]

I just logged in BSG using my steam account and I kept my progress so yay

[cedar sand]

That’s not the same as linking to an existing BSG account, if your name is still Tarkov citizen that’s just logging in through Steam, which you already do every time you open the game launcher automatically

[lone bobcat]

I was asking because i didnt have a bsg account 😭

I made one using steam

[atomic condor]

not sure if my story is bugged or what, but i just finished the pve quest to kill pmcs on shoreline and interchange and i now have the ability to craft the terminal access cards, but i no longer have kruglovs activated rfid

if anyone could help me figure that out itd be greatly appreciated

[spiral hare]

quick wit it

[worn rapids]

I got the ticket objective to fail now it says im supposed to talk to kerman and he has no option

I already tried the crafting labs cards method

[worn rapids]

if you lost the rfid your cooked

gotta either prestige or reset account

[atomic condor]

ur pranking me right

[night tangle]

Is there a problem with people’s account getting hacked My Stash got wiped and my name got change… all emails password are the same and never got a email verification code from bsg

[cedar sand]

If you were hacked it’s no one’s fault but your own for not practising proper account security

[night tangle]

Fully get this just wondering if it’s happening to more than jsut me

[cedar sand]

Yes other people also don’t practise proper account security

[old junco]

Hey, anyone else having issues with Arena servers rn?

[daring vessel]

Hi, sorry to bother but i keep getting the "1000 - back end error" it wont let me join the game, and i contacted support 4 days ago, and they dont answer, what can i do?

[fast tiger]

Checked pinned?

[daring vessel]

No, but i did now, nothing related to backend error @fast tiger

[tepid tree]

So real talk, when the fuck is ranked going to be released for Arena? Getting spawn camped by sweats is very engaging yk.

[lusty copper]

november 2025 lol

[tepid tree]

Damn, typical battlestate

[lusty copper]

but also real talk i don't think we have a date for it yet, that was the last date was november

[tepid tree]

Can't even release the shit proper

[lusty copper]

we'll see wat happens, arena still isn't in 1.0 so they get the beta excuse for now

im sure they aren't giving dates very often because they know they can miss them so ig its ready when its ready

[alpine canyon]

@tepid tree No drug talk

[tepid tree]

Ha silenced me, lol wild

No drug talk, fine, we should draw a line at slurs and stuff thrown round here and in game too if we're gonna be like that. Also its Just crazy more money keeps getting funneled intot his company, and the game presented is always half delivered.
Like, why is Nikita starting ANOTHER GAME. Bro, y'all needs work and finish arena and tarkov smh. Constant letdowns man, it's crazy.

10 years for 1.0 and you can't even play without getting DCd every other raid

It's laughable, sorry I want my money's worth

Bought unheard edition during Covid, got robbed for the money cause I couldn't get it back, even tho I had proof. Like, the Ls are crazy

[lusty copper]

i mean they aren't just done with tarkov, they talked about a whole rough roadmap for all of 2026 for the game

but yeah

slavjank game moment

[tepid tree]

I'm just surprised we all sit here and get bent over by BSG constantly railed over and over raw, and you guys still get money for ot

It's just nuts, plus, server help or actual game help is half baked and useless, it's like they don't even want you playing Tarkov OR ARENA

But whatever, I'm a vocal minority, this is just gonna get swept under the rug

I mean hell, To great heights part 3 for example, easy requirements, people have been trying since 2021. Because there's sweats galore. As well as people not even playing tarkov questlines cause it's a waste of time if you don't have hundreds of hours to grind

Just do something to ease arena and tarkov man. Cause that shits gonna die lmao. Locking a winter mask behind level 90+ just so people buy the game during the event to get an edge is scummy man. Like predatory

When is it enough Battlestate. I love tarkov, it's hype, remind me of the adrenaline rush in the service. But damn, it's heartbreaking to see its condition.

[alpine canyon]

no automod flagged something you said

[tepid tree]

🤷🏾‍♀️ silence is silence, my point is made. https://tarkov.community/posts/9168/rework-to-great-heights-3 even something simple as this is apparently too hard. Just give us something to bite, arena looks like wet cat food in a 4 star Michelin restirant

Or heck, maybe not have half my team get kicked as the match starts. Cmon guys, not even gonna mention heavy the regular eft disconnects.

Or heck, took forever to be able to get started working on reloading while out of inventory

[alpine canyon]

In any case, this channel is not for ranting, in fact ranting like this is against the rules. Please keep this channel clear for people who need technical help with the game

[tepid tree]

I mean heck it does kinda classify. What's with constant DC's and server convention problems in arena and eft

Why does arena never want servers or games to load or run, why can't we have ranked. Why can't we have some sort of ELO sorting yet.

[alpine canyon]

Stop

[tepid tree]

Fine. I'm just trying to get answers on legit questions.

Simply, when better server stability

[alpine canyon]

You're ranting

[tepid tree]

When ranked

[tacit falcon]

Hey, It says "Game not purchased" on the website it says "Edition expired" (This is for Arena), it also dissapeared from my purchases any idea what happend?

[tepid tree]

Make sure you have purchase receipts and you are launching thru the proper launcher

If u bought on steam, run on steam

[tacit falcon]

I am, it has been working yesterday aswell.

[tepid tree]

If your editing is screwed, make sure you have heavy payment receipts.

[tacit falcon]

I am using the original BSG launcher

[tepid tree]

Clear cache and relog

Sometimes helps this buggy mess

Acct syncing and game syncing in tarkov is far and few between. So just keep trying

[fast tiger]

just to make sure:
you know its a channel, where players help players right?
no bsg here that u are addressing

u can give feedback and suggestions here tho

??tc

[white steppe]

Don't forget to head on to the Tarkov Community website at https://tarkov.community/ and add your feedback! Devs and Reps regularly look through and answer player feedback there, and your input matters!

[tacit falcon]

Cleared the cache, no changes still says I need to buy the game lol

[tepid tree]

Brought attention to the topic That's all that matters. Besides, partial warning to gamers so they don't waste money on arena till it's polished and finished. 🤷🏾‍♀️. But yes I understand I'm not blind. But sending messages about these types of things anywhere else falls on deaf ears 80% of the time

So heck, I'm just glad my voice was heard, not that it'll actually make headway, but one can hope right?

[fast tiger]

when did you purchase the game?

[tacit falcon]

Arena? in 2024

[fast tiger]

Tarkov works fine? It looks purchased?

[tacit falcon]

Yes, the basic game and pve works, arena just locked behind "purchase the game" and I was playing it just fine yesterday

[fast tiger]

write support have original receipts ready

??support

[white steppe]

[e-mail]

[tepid tree]

Yeah make sure you have original receipt and the card as well as any other information cuz if you have anything missing and they can't prove it enough even if you have your discord and stuff linked you won't get your stuff back

Exclusively look for the XSOLLA payments

[tacit falcon]

I bought the arena twice, one as a gift is tthere a way to check which one I have used?

[alpine canyon]

When you buy a gift, you should be emailed a gift code iirc

[tacit falcon]

Yeah I dont see any, I sent two xsolla receipts in the ticket just in case, but it is weird that its gone from my purchased products on the website aswell

[humble frost]

Hello i have questions

If i bought tarkov steam, is it possible if i also buy arena from epic on the same account?

[tepid tree]

You can buy arena on epic? Thought it was only thru BSG dumb proprietary launcher

You can buy arena on epic but not steam? That's weird

[alpine canyon]

yeah its on epic games too

[bleak lantern]

hello guys, how i change the history mod? i mean, playing the story chapters from pvp to pve?

[mild flame]

history mod?

[bleak lantern]

story chapters

[hallow oxide]

Is it just me? I also had 10 minute loading profile data screen

[mild flame]

what are you trying to do

[limpid tide]

hello guys i have i little problem with the game so / when i download the game its fine and after it finishis to download it checks the integrity of the game but by the end it gives me en error 10080 or something like theat can someone help me fix it? plizz? thx

[mild flame]

could be isp issues

[mild flame]

you googled the error message?

[bleak lantern]

playing pve with the story chapters, but that i start playing on pvp mode says that i need to change it

[limpid tide]

i tryed but i cant find eny solutions it dosent find the actual error

[mild flame]

change to pvp mode to play then

[mild flame]

that error code is for incorrect login credentials

[alpine canyon]

send a screenshot of your game when youre looking at your tasks in pve

[limpid tide]

well thats not right im logging in with the right and propper credentials

[hallow oxide]

https://www.youtube.com/watch?v=7GDLiV8c0nA&t=807s you tried this?

[mild flame]

disabled vpn? whitelist tarkov in antivirus? we wont know if you are using the correct email/ pw

[formal sun]

account got hacked like a week ago and tried contacting support nad havent heard back, anyone know how to get in contact

[mild flame]

if you have already sent an email/ ticket, wait for their reply

[alpine canyon]

??support email and then wait

[white steppe]

[e-mail]

[formal sun]

been 10 days just feels like my message didnt get through

[mild flame]

people have waited longer.

[pseudo nest]

anyone has any idea why this is not accepted as gunsmith part 5?

[warped quartz]

too much recoil

[pseudo nest]

i saw i fixed it thanks

[stone violet]

Hello I’m just wondering if anyone has same problem when game starts and loading profile data I got backend error 1000 for 5 days actually I tried reinstalling , dedicated server , integrity check then reinstalling again still nothing contacted support but still no answer someone maybe have any ideas how to fix it before they reply .

[mild flame]

what did you do before that?

[stone violet]

We just playing on Friday with boys then we prepared for next Raid and when we apply for next raid and start loading everyone in our group got kicked out they can log in normally but me not

[mild flame]

what gear were you using?

uhhhhh. that web is not allowed here i think.

[stone violet]

Idk I want to post link but it’s blocked

[mild flame]

ya cause it's not allowed.

[stone violet]

Uhhh

[mild flame]

so what happens if you try to launch the game now?

[warped quartz]

weirdly i did get that error today when starting the game, and it was not present when i did restart it

[alpine canyon]

@stone violet Do not try to link or discuss websites that violate the license agreement

[mild flame]

did you unequip any gear?

[stone violet]

It start normally but when loading profile data then backend error 1000 pops up I can’t get further

@alpine canyon yep sorry for that one

[warped quartz]

no, since i was not able at first to start the game due to the error, and i restarted as is

[mild flame]

keep trying until you get past it, somehow. and unequip all the gear you have. if you are using an RPDN, remove the second drum

[stone violet]

I tried everything reinstal / restart / integrity check then/clear logs /dedicated server Icant get to menu its not allow me

[stone violet]

Thx but game doesn’t allow me go to main menu or whatever only what i can alt f4

[warped quartz]

yeah, the error is when starting and then it close the game, you can't change anything in the game itself, i don't know the cause of my error, it was maybe due to the way i closed the game before

[warped quartz]

maybe don't alt-f4
aknowledge the error and let the game close itself

[stone violet]

I’ll try today when problem started I let it be atleast 5min still nothing

But I try longer

[warped quartz]

maybe the game try to solve the problem before closing, and alt-f4 interrupt it
if it take too long, then maybe the game is unable to resolve it, and the only solution would be a ticket

[stone violet]

Thx I’ll wait for ticket maybe they response maaaybe 😅

[coral glen]

Tarkov arena stuck on menu loading screen normal eft works fine. Reinstalled game deleted game settings files everything . Sometimes it works but i restatt the game 10 times before it works or even unplug my monitor hav eto do everything

[flat geyser]

update of the bug on the ticket, finally i got the progress i needed to continue, apparently i needed to wait about 1 day after trying a reddit tip, if anyone got the same problem that me that is the link to the post (https://www.reddit.com/r/EscapefromTarkov/comments/1q33kuj/bug_the_ticket_obtain_an_rfid_card_encryption/?tl=pt-pt)

[granite zealot]

Is the explosive charge for the terminal still purchasable on the flea market?

[mild flame]

was it in the first place?

[charred pier]

Anybody seen Cultists recently?

[granite zealot]

didnt try terminal yet, im waiting for the keycard craft end

do I have to pick it up 1 time ?

[humble prism]

gotta find it every attempt

[hallow oxide]

I always get an error ( this one is just an example ) and I need to spend like 10 minutes in "loading profile data" screen before I can enter my stash and as soon as I move something, I get errors.
Yesterday, everything worked fine.

[granite zealot]

ok thx

[misty spire]

just out of curiosity. how many hours it took you to get to this point?

i mean to get the keycard to craft it

also it is a question forr everyone. how many hours took you guys to get to terminal?

i just wanna see how many more hours i have to play

[static heath]

i'm experiencing constant timeouts with traders/hideout even starting the game took me 6 minutes til main menu. is it just me ? my internet seems fine otherwise

i checked for updates and file integrity. deleted logs and cleared the cache. game says eveything is fine but refuses to work properly.

like i can sell stuff to peacekeeper.. but not to mechanic rn because of server issues.. like wtf ?

super wierd

i'll restart my rig and try again mb there is something funky with the technical update that happened today and my pc has been running all day

brb

[granite zealot]

hmm, i do the savior ending, I gave the weapon case to Prapor, so I ended up having to grind all the Lightkeeper quests to get it back. I had to raise Fence reputation to 4, finish all the story quests, farm 40 bitcoins for Mechanic, do the BTR quests, and extract with a player scav on Woods and Reserve. If I remember correctly, I started the wipe at 1650 hours and now I’m at 1991 hours, so roughly 300 hours.

since the start of the wipe

playing mostly everyday

[misty spire]

my bad too i tought i was on the pve chat

[misty spire]

thanks. i will do the survivor ending. so it seems i'm at 1/3 since i have 100 hours in

[static heath]

tried again and it took 4 minutes before the game even begins to load profile data..

[granite zealot]

gl brother

[misty spire]

ty

[tiny herald]

someone knows why I didnt get these hash codes?

[granite zealot]

did you collect the key from fence ?

check your message

[tiny herald]

yeah

i talked to them both

[granite zealot]

hmm, idk then srr

[modern spindle]

why this?

[tiny herald]

because pepole would speedrun the storyline on their non wiped accounts

[tiny herald]

so what now i didnt recive this pendrive so i cant craft the keycard

[cedar sand]

Because how you gonna do the tutorial when you’re level 63

[tiny herald]

srr?

[velvet heart]

My game constantly crashes when I play terminal. Anyone having the same issue?

[granite zealot]

sorry*

[steady pine]

Can someone please help me. Im having problems with the game

constant stuttering basically makes the game unplayable

my pc is decent

[tiny herald]

try to download older drivers

for gpu

after i downloaded newest for nvidia gpu it was lagging so much it was unplayable

[next flame]

Can someone help me reduce my loading times? NVmE, ryzen 9 3900, 4070ti Super and still taking six minutes to load. I've made the 64 gig paging file, stopped the system clock and everything else

[quick vortex]

Currently stuck on loading profile data, anyone else getting this?

[rapid belfry]

Same. It takes me 10 min to get in the game. Feel like a server lagging

[topaz elk]

My battlestate account has been compromised, is it just email support and pray ?!?

[steady pine]

what version are you using

nvidia right?

[tiny herald]

kinda old one

[steady pine]

im going to try if this works thank you broski

[slim spruce]

did you have 2 step verification enabled?

[topaz elk]

Yeah email but that's the problem they had my mail access before hand and reset my password

[slim spruce]

there's 2 kinds of 2 step

authenticator and email

if you didn't have auth set up he has your account now and changed email

[latent oriole]

Does anyone have a fix for the Shoreline and Peacekeeper being locked bug?

[topaz elk]

Yeah just email, is there anyway of getting my account back

[slim spruce]

contact email support

??support

[white steppe]

[e-mail]

[tiny herald]

Does anyone have any ideas?

[topaz elk]

Thank you

[native beacon]

I got a crash that has unity logo and now i lost all my task progress, is there anyway to check what happen? Integrity check give no result. Ty

[native beacon]

Have u try to re download, i got that once

With another item, ofcourse

But hope it work with yours

[tiny herald]

it worked for you ?

[native beacon]

Yep, i give me back the quest item

[tiny herald]

i will try then

[native beacon]

Good luk mate :>

[light quarry]

Is the server a lil laggy for anyone else? Timing out in the menus?

[mighty scaffold]

Good evening, could someone help me with my graphics and performance settings? My setup is a Ryzen 7 7800X3D, 32 GB DDR5 6000 CL30, an RX 9070 XT, and a Gigabyte MO27Q28G monitor. I’m also using a second monitor, but apps like YouTube start lagging there as soon as Escape from Tarkov is running. I’ve already tried searching on Google and Reddit, but I haven’t been able to find a proper solution.

[tiny herald]

thanks i will see if it worked in 15min

[tiny herald]

which browsers are you using

[mighty scaffold]

Opera

[tiny herald]

try to use other one and see if its still lagging

brave is nice

[warm drift]

im trying to purchase the game on the website and it doesnt seem to want me too 🙁 i press the confirm button and it kicks me back to the editions page.
is this a known thing? am i doing it wrong ? did i miss something?

[tiny herald]

remember to play tarkov in borderless mode

[tiny herald]

you can buy it on steam aswell
maybe ad blocker is blocking the Xsolla pay window

[warm drift]

i cant get the unheard edition on steam :/

ill try the adblock thing tho, good shout thanks

[mighty scaffold]

I woll try another browser. I have Tarkov set in Borderless.

[native beacon]

Gud luk :>

[native beacon]

U might need to deactivate the ad blocker

[tepid patio]

Hey guys!

I lost access to my tarkov account in 2023... Ive tried emailing but getting no response, Can I get help here at all?

[fast tiger]

not here

what email provider do you have?

what bsg email adress did you messaged

[tepid patio]

Damn... Been over a week with no response!

I emailed [e-mail] and i emailed them via a microsoft email

[fast tiger]

do you have the original receipt from the game?

[tepid patio]

I don't, Ive checked everywhere!

Bacially my whole system was hacked and my email account was delted etc, Was a bad time haha! I do have the emails from password resets etc, but not seeing the recipt of purchase which ius odd to me, I bouight the game when it first released in alpha

[fast tiger]

that might be an issue, often support needs proof of purchase

Tarkov support needs often 1-2 weeks to first reply to account issues and resolve time is like 4-6 weeks currently.
All based on what poeple write here in chat

If no one respond after another week, do those steps:
https://www.escapefromtarkov.com/support/knowledge/454

[tepid patio]

So my issue is, I have access to the email account but the hacker somehow chanegd the email address... So it ofcourse cant recieve the verification code, And all i have as proof is this

[hallow oxide]

Anyone can tell me, why I always have this in my launcher ? And when I update, I get infinite "profile loading data" screen and when Im finally in a raid, I always have 20% packet loss? Yesterday everything was running fine. I just played 3 Raids today because of this...

[fast tiger]

pls delete this

send it to support, maybe it will be enough

check for the very first email you got from bsg

[tepid patio]

Yeah I did already in the email, Just annoying me that I cant seem to find my proof of purchase I got the game super early

[tiny herald]

yeah didnt work

still cant make this keycard

[native beacon]

Hmm, how about come back to fence to see if u can collect again from him

[tiny herald]

tahts the problem i colleted it already

[native beacon]

Have you integrity check?

[tiny herald]

yes

[native beacon]

If u bought from steam, should use the one on steam

[tiny herald]

and reinstalled

[tiny herald]

i have luncher version

[native beacon]

Oh, sorry mate, i dunno what to do next 🙁

[tiny herald]

me too

[native beacon]

So sorry for cant help u 🙁

[tiny herald]

i made a ticket for support but i will prolly take days and then hours to craft this

[native beacon]

Damn 🙁 but that is the only way we can come up now 🙁

[tiny herald]

i have all the scr that i recived it i belive i didnt do anything wrong

[coral glen]

why am i getting stuck on generating item pools everytime i transit? its stuck on 100% and just doesnt load me in. for it to fix i restart the game but i dont want to do it everyday

[warped yacht]

Can anybody help me figure out why my raids are taking 10+ minutes to load now

[native beacon]

:< well good luck, hope they answer soon

[tiny herald]

i hope so its the final keycard to escape from tarkov

[native beacon]

Oh, sometimes, your character load in first, then someone kill your character and u stuck with that loading screen until the raid is over

[warped yacht]

PVE tho

[native beacon]

I have to do it everyday :), it usually happen on laptop or low ram devices

[native beacon]

Scav does count, if u play on bsg server

I died to a scav while loading a lot

[native beacon]

Stay positive, mate :>

[warped yacht]

thats so trash it ussed to take like 4 mins to load in now i cant even load in cause it takes 15+ minutes and then i get hit with a server time out message

scav or pmc

[native beacon]

If u used bsg server, it will take longer and usually crash

[warped yacht]

Good luck mate

[native beacon]

On pve, u should use your own device as the server

Only took like few mins, 1-2

[warped yacht]

i cant use my own device as a scav but i can try as a pmc

[native beacon]

Oh yeah, scav server is ass when play pve

[warped yacht]

il try it but i just dont understand it used to load so fast and i changed nothing now i cant even load objects or create loot pools untill like 13-15 mins in so weird

[native beacon]

Try pmc again, if it still so slow, then integrity check (on steam if possible)

[native beacon]

Yep, at least in eu server, i got used to it

[versed fox]

servers down?? stuck on Loading profile data?

[potent tundra]

hello, question for y'all. Has anyone dealt w/ missing the armored case for
"The Ticket"?

[covert wren]

Glad to see I'm not the only one.

[coral glen]

i have 32gb

[strange matrix]

same, came running over here to check

[versed fox]

ya lot of ppl having tthe issue :/

[dapper vale]

same here

[slim spruce]

Account security is the user's responsibility. If you would have had 2 step verification enabled on your account he would not have been able to change your email.

[native beacon]

Oh, mb, damn, it should be enough, hmm... How abt u check your setting?

[covert wren]

Arena isn't down.

[native beacon]

Hi, may i ask how to check if i have turn it on, im a steam user :> ty

[slim spruce]

it's with google authenticator on the bsg website

[strange matrix]

took an inital crash and 13 minutes, but I'm finally in pve. admittedly, it's a bit laggy but im in

[covert wren]

Settings in your profile on the website.

[lunar mango]

the collector quest is not showing up when all the kappa missions are done. What to do....

[native beacon]

Oh... Have to go on the website, oki noted that, ty @slim spruce @covert wren

[covert wren]

Normally through the e-mail attached to the account.

[cedar sand]

You have not met the requirements then

[native beacon]

Maybe there is some story quests?

[covert wren]

I don't suggest the Google Authenticator 2 Factor, as that caused me 2 and a half months of not being able to log into my account.

[lunar mango]

Does the storyquests matter? I've done tour, falling skies and accidental witness

[covert wren]

Yes.

[native beacon]

They do matter but i dont remember which one, maybe the ticket?

[lunar mango]

Oh no

[cedar sand]

This is false

[potent tundra]

How can I get the armored case back for the story quest if it's no longer in my task items and not available at the crashed plane? I don't know how I lost it.

[lunar mango]

I dont wanna collect 40 btc 😄

[cedar sand]

You don’t need to.

[native beacon]

Oh, mb, so may i ask which one did he missed, im curious too 🙂

[cedar sand]

I can’t possibly answer that I’m not seeing his screen

[native beacon]

Maybe the bitcoin farm can help :>

[cedar sand]

But if you don’t have the collector task then that means you do not meet the requirements for it

[lunar mango]

I got it up and running but it still takes ages. Faster run labs new blackroom

[cedar sand]

I have seen this hundreds of times, it’s always users missing a task

[lunar mango]

Can I post the task here and you tell me which one is it XD

[cedar sand]

Sure

[lunar mango]

I've checked them throught but legit cant find it

[drowsy plume]

email was first thing he crack into. I write email in same minute he changed my email. And no answer. At that time it was saying pending change and i cannot do anything with this. How is this more my responsibility? What more i can do?

[cedar sand]

Then you just need another set of eyes on it because you aren’t looking close enough

[slim spruce]

If you had 2 step verification enabled, as I said before, even if they had your email (which is in itself another issue with reused passwords and lack of 2 step on that), they would not have gone this far.

[cedar sand]

If you had two step enabled he wouldn’t have been able to access the account, and your email was hijacked as you say, which is again your responsibility

[slim spruce]

BSG has provided the tools to protect your account, and they are not responsible for hijackings that are the result of reused passwords on the internet nor malware on your pc.

[lunar mango]

There you go. There is no fence quests but there is only "Is this reference?"

[daring adder]

And can be banned bc of it?

[slim spruce]

@daring adder breaks tos do not discuss it

[slim spruce]

it scans game memory like cheats do, don't mess with dangerous software like that

[drowsy plume]

he stole my browser seasions. I fighting with him all this time ower my accounts, he dont need 2FA for anything, his browser is logged into all my accounts without password. No 2FA needed anywhere, only location blocking stoped him from completly cutting me from my data.

[cedar sand]

Hunting Trip is required.

[lunar mango]

....

[daring adder]

Oh shlt

[lunar mango]

XD

[slim spruce]

During the email changing process it would ask for authenticator code, so that is not true.

If you had it enabled.

[daring adder]

Wdym i dont understand breaks tos?

[slim spruce]

I said don't discuss it.

So don't.

[lunar mango]

🙏 time to go woods then..... Thanks dude ❤️

[cedar sand]

The Tarkov terms of service, it violates it

[slim spruce]

stealing your browser sessions means you had malware on your pc, so you likely still have it on it right now

[daring adder]

hmm ok I dont know why, but thanks anyway mate

[drowsy plume]

Im not saying BSG is responsible for hijack. BSG on website has support page where they say i can restore my account by typing a ticket or email with all proofs of purcase. I need nothing more

[slim spruce]

keyloggers, rat etc

[cedar sand]

So go and do that then, no one here can help you

[daring adder]

Oh make sens

[drowsy plume]

yes. its almost a month with no answer

[cedar sand]

That changes nothing

No one here can help

You’re currently asking other players to help you recover your account, that’s impossible

[slim spruce]

check your email for email forwarding they likely enabled

they probably are getting tarkov emails

[drowsy plume]

all clear, no forwarding has ben setup. He now has only my old passwords and tarkov account. Everything else is recovered. I found way he got into my account, exact time and hijack source. He is cuttof now, thats for sure.

[slim spruce]

Just have to wait for email from support. Hopefully he doesn't cheat on it to get it banned but that is usually what happens.

[drowsy plume]

He even dont remove my friends so i know when he playing, and it looks like no ban

[wanton wharf]

anyone else still having the loading profile data thing on the screen

[drowsy plume]

im waiting, i have nothing more to do about this. I'm only flustradet

[drowsy plume]

nono. I dont seek help from other players. I'm only sad from this thing. Its too long.

[cedar sand]

Yeah not trying to be rude it's just literally no one here can help you

This channel is for getting help from other players with issues

Like if your game is stuttering when you shoot etc

[native beacon]

Hi, i met a guy who shoot through the wall like a lot, is that possible, i dunno know much abt bullets ty

[cedar sand]

Yes rounds can penetrate surfaces

Ballistics in Tarkov are very complex

[native beacon]

Oh ok, thank you, still learning tarkov

[dapper vale]

yep, for 2-3 hours already. Guess no tarkov for me today...

[spice breach]

Hello. I bought a game on Steam a while ago, but since getting a new device, I haven't downloaded Steam yet (and I don't really want to). If I download the official game launcher (without Steam) and log in to my account (which seems to be linked to Steam), will I be able to access the game I bought through Steam from there?

[slim spruce]

If you own the game only on steam you must launch through steam. If you start the game through the launcher only it will say you lack the game.

[spice breach]

but the website says I have this game

[slim spruce]

Because you linked accounts and own it on steam.

your bsg account does not own it, but it technically says you do there because of the steam link so that you can upgrade editions on the bsg website.

[spice breach]

sad

thanks

[slim spruce]

Log in on steam to play, since you own it.

[spice breach]

Is it possible to change this through support?

[slim spruce]

No

[keen trout]

are you german/living in germany in any case? casue ive been having the same issue all day

[slim spruce]

@iron fractal are you on a VPN?

[iron fractal]

no

[slim spruce]

are you in russia?

[iron fractal]

europe

[slim spruce]

why did you buy the cis/ru game version?

[iron fractal]

cause i was near russia and later went to europe

[keen trout]

using a vpn is it against TOS right?

[slim spruce]

to launch the game in europe you need to upgrade to the europe game region which will cost a bit of money on the profile page.

no vpns are fine

[iron fractal]

im on the website, what do i do now

oh, i get it now

5200 rubles, damn

[slim spruce]

Yeah the price difference between RU and western games is a bit high.

[lethal estuary]

What you use that for ?

[cedar sand]

Accessing terminal

[lavish gale]

bout to do my first terminal run, is this too much?

[sour socket]

does tark not play nice with vpns?

[unique kettle]

That deffo not too much

[willow pilot]

any method for farming raiders? can get them to spawn on reserve for no place for renegades 10th raid none spawned

also what is rusted bloody key for

found it off a scav

[dim star]

ayo i suddenly can buy anything in at traders anyone have clue?

[slim spruce]

??fillitems

[white steppe]

Click the "Fill Items" icon.
↘️↙️
↗️↖️

[dim star]

i did

[dim star]

i even reboot the game

[slim spruce]

show a screenshot or video

[dim star]

hold on i will try to reboot my pc or try to raid for once then see

did i fill item too much at fence and got blacklisted?

[slim spruce]

you did not click fill all items

[dim star]

“did i fill item too much at fence and got blacklisted?”

[slim spruce]

I told you to click fill items it is unchecked in your image

??fillitems

[white steppe]

Click the "Fill Items" icon.
↘️↙️
↗️↖️

[dim star]

what now

[slim spruce]

middle top left of your screen there is an unchecked blue box

as i said

??fillitems

[white steppe]

Click the "Fill Items" icon.
↘️↙️
↗️↖️

[slim spruce]

right to the left of the buttons at the top

[dim star]

Thx its fixed

[weak granite]

poor sessamy

you need a cookie

[glass scarab]

anyone know how i can select new zealand server from NA? ping is similar to asia central (which i can select) but i cannot select New Zealand

[weak granite]

If you have an NA account you might just be region locked if it isn't coming up as an option

[cedar sand]

That is not how region access works, regions determine where the game can be launched from, not what servers you can select

[glass scarab]

it comes up as option, the checkbox is just greyed out and can't select it.

[cedar sand]

Then that server is above the ping limit

[storm edge]

This is a dumb question - but how many servers do you have selected?

[glass scarab]

strange thing is that i can select asia central (higher ping by like 5-7ms)

[glass scarab]

none

[storm edge]

Okay then its not that lol

[cedar sand]

If you cannot select it, it's because you cannot play on that server due to the ping limit that is place, your connection to that server is not stable enough

[glass scarab]

any idea what the ping limit is? i'm asking cus asia central (200-215 ping) is selectable, new zealand (~215) is not

[weak granite]

Really? I thought your account being from a certain regions meant certain servers won't show up to select from

mb!

[cedar sand]

It is for tax purposes and regional pricing, it has absolutely nothing to do with what servers you may play on

[cedar sand]

The ping limit is currently 210, and if your ping is unstable to a server you cannot select it

[glass scarab]

like here i have a higher ping server selected than new zealand, seems rly weird

[cedar sand]

Your ping to that Asian server must be slightly more stable, which is why you are able to select it

Ping is not exact, if you can't select it then it means your ping is unstable as I have already explained

[glass scarab]

kinda seems like if it drops below certain threshold you're able to select it

[cedar sand]

If you do that you're just asking for connection issues ingame

[weak granite]

i think the current ping limit is 210

[glass scarab]

was just playing with a friend on new zealand server ~220 ping, no disconnects or issues there

[cedar sand]

The server has determined that your connection to it is not stable enough to select it

That's it, there's no more to say

[blazing idol]

trying tt install from launcher it just sits at 0 percent for 10 mins and then crashes

what the actual fuck zlawg

[sacred sail]

guys i need some help im trying to reinstall my game, but i keep getting checksum_error 108003 multiple times. I also did everything in the official solution with no luck. worst part is that it has to download the damn game all over again so it takes a long ass time for no reason

[still ridge]

Is there anyway to see BTR driver rep?

[vernal linden]

ask @cedar sand abt the problem @sacred sail

[haughty ledge]

i didnt get the achivement "when the light fades out" even though i pressed the button before grabbing the flashdrive for the "they are already here" story

anyone know why?

[lusty copper]

i think bc its a hidden achievement which pve doesnt get any or most of them

i did that achievement, and even got it on steam, but it doesn't show up in my pve achievements

[haughty ledge]

Damn alright

Kinda sad, shouldnt affect my savior run right?

[lusty copper]

nah you should be all good for saviour still

[brittle ibex]

My game has been backend error for over 3 days now.... I have cleared cache and checked Integrity multiple times. HOW CAN I GET SOME HELP?!

[stone violet]

Man I’m currently waiting like 6 days with ticket no single response

[signal robin]

Ticket response is usually 2-3 weeks

[stone violet]

Seeeesh

[sick wing]

does anyone know why i cant load into streets as a pmc? i have a 3060 with 16gb of ram it should run

[calm basin]

guys any idea what to do when it says tarkov stopped interacting with windows?

[mild flame]

??pagefile

[mild flame]

i can't tell if you are joking or not though

[sick wing]

nah im bein fr im a new player and idk if this is a running gag or not

[mild flame]

??pagefile

[unique kettle]

16gb ram is very low for Streets, it is unfortunately a very demanding map

[mild flame]

eh? the pagefile thing doesnt work now?

[unique kettle]

just search up the word and you'll get one of the older responses: #pve-chat message

[mild flame]

as what Ency said, search for pagefile for the solution.

[sick wing]

👍

[rotund crypt]

Issue with Arena after reinstalling drivers. I reinstalled my GPU drivers with DDU since it was laggy yesterday. Tried launching it yesterday, it had this error. Tried reinstalling Arena today, still has this error.

The game launches, but it is on single FPS digits.

Main game launches fine, and fps is somewhat improved afer reinstalling the drivers.

[mild flame]

whitelist tarkov in antivirus

[past thorn]

Hello, I've completed the "They are already here" storyline quest, but I didn't receive the ARRS specification document. Mechanic sent me a message, but I can't find the item anymore as the quest has already been completed. Can someone help me with this?

[rotund crypt]

Tried it, still does not work.

Same error message on the BE window

[mild flame]

eh wrong. you should be whitelisting that file indicated. worth a try

i think your AMD graphics driver is being blocked

[rotund crypt]

Hmmm. Maybe, I did update it to the latest driver. I even used DDU to do it with

Still blocked lol

I can play normally on the main game and on other games, its just arena that has this

[mild flame]

or try reverting back to the previous driver.

[meager dirge]

i just bought 50k euros for just under 10mil roubles, it took the roubles but i didn't get the euros... anyone else experiencing this? any fixes?

[rotund crypt]

The previous drivers had their own issues. I was getting lower FPS

[signal robin]

do it again

[meager dirge]

i dont have enough roubles now

[rotund crypt]

Do you mean you didn't get the quest progress after turning it in? Did you get an error?

Try closing and restarting the game

[meager dirge]

haha 😄 hahahaha yeah i got an error handing in the quest. its aceepted it

thanks ❤️

[rotund crypt]

I knew it. I had the same error when I handed the 20k USD to unlock lighthouse

[meager dirge]

shit myself a lil tbh haha was like that was a waste of selling a black keycard

[thorny forge]

hi guys i started crashing after upgrading to a 7800x3d from a 7500f, right before i load into a match.

have tried disabling the integrated graphics, lowering ram speed and a fresh reinstall, anyone have any suggestions

[mild flame]

integrated graphics???

[thorny forge]

gpu 2 that comes with 7800x3d

[mild flame]

what's your ram size?

[thorny forge]

32gb

[static heath]

i managed to fix the "loading profile data for 10 minutes" issue for me

[mild flame]

do you have a dedicated gpu?

[static heath]

i went to win+r %appdata% battlestategames\bsglauncher and deleted the "settings file in there" now everything seems fine

[thorny forge]

yup a 7800xt

was working fine with my old 7500f

[mild flame]

use that, update your drivers.

[thorny forge]

adrenaline does say my drivers are up to date

[rotund crypt]

Any help with this issue would be appreciated.

[lethal estuary]

need them find in raid?

[mild flame]

i am no computer expert but i guess i would check the set up again to see if everything is working fine. and then check logs for the reason of the crash

[thorny forge]

okay thanks

[unique kettle]

No, they are used for crafting

[tiny herald]

its so frustrating that because of a bug i cant enter the terminal

[rich niche]

what is this ? i cant even go through to login suddenly

[mild flame]

solved it?

[rich niche]

nope

[mild flame]

what have you done then

[rich niche]

im waiting for help i sent an email to bsg
i tought id reinstall the launcher but i got another error on website telling me that for secuity issues i have to contact support

[ember axle]

hey yall, a month ago i've unlinked my steam account from my battlestate account for some reason, can i link it again now or is it gone

[rich niche]

u got same issue ?

[mild flame]

no

[sour socket]

why can i not log into tark while on a vpn

even though the ip is still in the us

[deft rapids]

i get this error when i try to trade even though i literally have money

can somebody help

[rotund crypt]

Press the blue tab on the top left of the image.

[deft rapids]

kk will do after this raid im in

[rotund crypt]

Its the button that "autofills" the trade with compatible items.

[deft rapids]

ah alr thanks

[toxic tundra]

04 key on customs scav

[mild flame]

game will detect if you are using vpn

[mild flame]

this channel is for com support.

[toxic tundra]

ok

[mild flame]

thank you.

[sour socket]

it should let me thats so lame

[cedar sand]

It’s not that it doesn’t let you, it’s that the IP address you have through it is a flagged security risk by Cloudflare, use a different IP or VPN and there’s no issue

[brave willow]

hi, i finished "friend from west pt2" quest, i was delivering my 5000USD to Skier, when i was clicking to hand him the cash, my game froze and went back to the loading screen (but it was missing the rotating circle icon) When my game loaded back in the quest was "complete" i claimed the rewards, and when Skier told me to wait for a call from Peacekeeper, i never got one, after playing many PMC/SCAV Games, clearing cache, and doing everything, it never appeared.
(Also the Vector that i unlock from the quest doesn't appear in his store)

[gray aspen]

are there server issues in europe ? raids are fine but in every kind of menu it loads and loads and nothing happens when you do something ?

[torpid bronze]

any solution to backend error 1000?

cache cleared, game installation repaired....

[west sparrow]

any solution how to farm killa vs speedhack guys?

[keen trout]

apparently in europe/Germany there are issues... i am wondering if ESG will adress it somehow. I am experiencing too permanent loading times and have to use the VPN to play (using nordvpn but there are betters one like proton).

[gray aspen]

tried to play on american servers from the us via the launcher ?

[weak granite]

why cant i use performance with DLSS?

[cedar sand]

Because you’re playing at 1080p

[weak granite]

thank you

are loading times issues more SSD related than settings/cpu/gpu?

[cedar sand]

Yes

RAM also

[weak granite]

thanks

[native beacon]

@brave willow

[keen trout]

why would i?

[lethal quarry]

i get this when im trying to play with exitlag

anyone know how to fix? reddit says buy the europe region expansion

[brave willow]

yeah?

[cedar sand]

USA game region can only be launched from specific locations

EUR game region can be launched from anywhere in the world

[lethal quarry]

my region is other

launcher says USA

[cedar sand]

USA = Other

Same thing

[lethal quarry]

oh

so i have to

pay to buy the game, then pay again to play from wherever i want

and then also use a vpn because half the time internet is dogshit?

[cedar sand]

Yeah if you own a region locked game version and you’re using a VPN to appear outside of that region what do you expect?

[lethal quarry]

why though

[cedar sand]

Complaining about an issue you are causing by using a VPN

Just turn off the VPN or set it to USA

[lethal quarry]

why is tarkov region locked

[lethal quarry]

yeah and never play the game

this is fucking bullshit

[upper jetty]

hey not complaining but nikita talked about tarkov getting linux support at the time battleye didnt have a linux anticheat i guess but with battleeye being available on linux whats the timeline to hear anything on planned support i thinnk alot of people have swapped over including myself to actually be worth it

[cedar sand]

No timeline for Linux support

[upper jetty]

should this be an email thread? i would pay an ungodly amount to get linux support today lol

[cedar sand]

What? We don’t have email threads

[upper jetty]

i meant like messge support on email

[cedar sand]

Support is for support, they don’t provide timelines and discuss features

If there was a timeline given it would be in #eft-announcements

[soft epoch]

I submitted all 32 sub-evidence of Tarkov The Ticket, but it comes up as a failure. I don't understand how this happened

[unique kettle]

Please come upvote the post on tarkov.community, hopefully the more people also supporting the idea we get, the likely it is BSG will consider enabling BE on Linux

https://tarkov.community/posts/607/tarkov-anticheat-support-for-linux

[fast tiger]

@dawn river

[modest ice]

I thought they already confirmed Linux version when they did 1.0

Native. No proton stuff

[upper jetty]

no idea i just swapped over to bazzeite from win11 3 days ago figuered id see what they say can you link your source?

[weak granite]

do you remember when you did the usb thingy on interchange?

[upper jetty]

i know the forum has 5 confirmations and nikita himself talked about it on an interview all the way back in 205 and a few times on tarkov tv

[weak granite]

did you turn off the power before taking the USB

[modest ice]

I think it is in one of the streams they did around 1.0 or at. DOnt have video or timestamp

[soft epoch]

yes

[soft epoch]

yes

[weak granite]

thats the only step i can think of someone fucking up

[upper jetty]

ive already upvoted theconlnel said 11 months ago hed get us an update and nothing lol

[soft epoch]

My main language is not English, so if I answered correctly, I turned off the USB before I pulled it. It's underneath my laptop

[weak granite]

https://www.youtube.com/shorts/NYgJMsNkNvo

this is the one im talking about

[soft epoch]

I followed the video procedure

[weak granite]

not sure where else you couldve failed it sorry!

[soft epoch]

Thank you for your answer

Is there no place to answer my question or know the answer?

[weak granite]

someone who knows may see and try and help

[crimson hull]

Anyone else encounter an issue where Accidental Witness documents are not all spawning in Zmeisky 3 apartment? I got the newspaper clippings, but the fsb report and other stuff isn't spawning. I only have seen the two "The Ninth Circle Issue" papers, and nothing else is spawning.

[soft epoch]

That's all I know

[crimson hull]

I'll run it back and try again. I checked all those but could've missed the one on the server rack

[soft epoch]

Two items overlap when they spawn in the mailbox

Is there no way to solve this failure? Do I need to reset to achieve my achievements?

I'm frustrated that I don't know why this happened

[modest ice]

Asked AI to dig up info for me. Seems like they planned to port some server stuff to Linux on their 2026 roadmap. Not the game client. So its either bad translation and someone spread it or I remembered wrong

[crimson hull]

Where is this mailbox? I don't see it in zmeisky 3

[soft epoch]

Can be seen near the entrance

[crimson hull]

That must be a different building?

[crimson hull]

This is the only mailbox i see in the zmeisky 3 building

[soft epoch]

I'm sorry. I put up the mailbox wrong. I'm confused

When I played, I got it like this

[crimson hull]

Yea thats what everyone is saying, but no spawns for me. Thanks anyway

[soft epoch]

Can I see the story quest progress window by any chance?

[soft epoch]

ummmmm

[crimson hull]

Maybe I need the key FiR?

[native beacon]

I got kill by a bullet from behind but i said i got shot in the face, is this hack?

[soft epoch]

I started the mission wrong. I have to start with customization

[soft epoch]

need key 110

[crimson hull]

I've been to customs already and done that, I thought that unlocked the going to zmeisky. I'll go back to 110

[past thorn]

are u even reading the notes?

[soft epoch]

Pick up a note in Custom, read it, and talk to the skier

[crimson hull]

Okay thanks! I'll give that a shot

[past thorn]

does somebody know where the ARRS specification document "should" be at?

[soft epoch]

As far as I remember, Mechanics sent it

[past thorn]

Yup, but i cant find it somehow

[soft epoch]

If it's not in the notebook, it's like a bug

[past thorn]

i guess its a bug, but does EFT even care about that and give me the document?

[soft epoch]

I have a similar thing ahead of the ending, so I'm leaving an inquiry here and waiting

[past thorn]

how long have u been waiting? I just think that nobody cares and they wont even resolve the problem

[soft epoch]

I haven't received any help yet and I'm wondering if I should reset it

[past thorn]

aslong as you can reset it, i would do it. sadly i cant do it and now i have to do a different ending which sucks, but id say you should reset, EFT was never known as a company who solves issues and cares about the community.

[soft epoch]

To be honest, I have to be careful that I might get bugs throughout the story quest and the only game I have to play with anxiety is Tarkov

[oak schooner]

i didnt reset my account and i did the quest line to go to labyrinth and i had it before the wipe that i could barter trade for it now its gone and i can not get that trade anymore but i did the full quest line from mechanic can someone explain ? or help me at all

[past thorn]

so have u done the questline is this wipe?

[oak schooner]

no last wipe

but this is in pve mode

[soft epoch]

I think it's because the conditions for entrance to the labyrinth have changed as the 1.0 update goes on

[past thorn]

Welcome to Tarkov, you have to do everything again.

[oak schooner]

so progress should not be wiped , and i did all the quests

[oak schooner]

that is impossible i can not redo the quests right

[cedar sand]

The only way to access Labyrinth now is via the story chapter or finding an access card on Tagilla

[oak schooner]

what is that for joke

[past thorn]

Tarkov.

[oak schooner]

its pve it should not reset

i still have the quests for it xD kill 36 people and all

[soft epoch]

It's okay. Some people are waiting for an hour before the ending without knowing the cause and not knowing if they should reset or how to solve it

[past thorn]

What do you mean with reset? Can you reset a storychapter or what?

[oak schooner]

i did the quest line so i should be able to get them right

[oak schooner]

so i should reset my account to be able to do it ?

[soft epoch]

yep

[upper jetty]

You did miss some stuff its not that deep though there plenty of reddits threads complainging about it

[cedar sand]

leifern is correct, they are moving servers to LInux, they have no plans currently to support Linux for end users

[upper jetty]

https://youtu.be/mw0DmF312MA?t=4610

[past thorn]

So, can i reset story chapters? Yay or Nay?

[cedar sand]

Yes, the first step, they have no current plans to implement it

No timeline, no date given, just that they are transitioning servers from Windows to Linux

[soft epoch]

As far as I know, shouldn't the account itself be initialized on the homepage?

[upper jetty]

😕

[simple helm]

Since yesterday, I’ve been unable to get Tarkov to load. It just hiccups on “Loading Profile Data” then closes with no error code. Has anyone else experienced this? I’m in Germany

[soft epoch]

I think this is a bug. I submitted all 32 pieces of evidence, but I still failed the mission.

[cedar sand]

If you believe it to be a bug, please open a bug report ticket via your game launcher

[soft epoch]

If I write a bug report, will I be able to recover the seismic status when fixed?

[cedar sand]

I have no idea, I am not support

[crimson hull]

Looks like I had missed that note, so hopefully it works now. Thanks again for the help 🙂

[soft epoch]

I'm going to write it first. It's so sad

[past thorn]

Would be very good to know if the support is able to recover the state of our story line

[slim spruce]

support will not fix problems if you mess up your story line

[past thorn]

Sure, but do they fix the problem is it is indeed a bug?

[slim spruce]

they can fix it for the next user, but not yours

[past thorn]

@soft epoch we are cooked

[soft epoch]

But I think it's a problem that I can't tell if it's a bug or if it's a mistake

[past thorn]

how lovely! Love this company and the good support 🤩 😉

[wicked fog]

my game keeps freezing after the loading images and before the main titel screen and menu its just the background is there a fix to it ive already updated my drivers and windows did a integrity check and cleared the cache

[snow maple]

do people trade?

[slim spruce]

Go here

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And first back up these ini files by copying them to another folder on the desktop.

Try deleting graphics.ini first and try again, then delete the rest if you still have the problem.

If this doesn't fix the problem please paste the files you backed up to replace the files that took their place in that folder.

[patent crest]

I have the same problem already tried alot also reinstalled the game did all the steps how u said.. after deleting the whole folder i got an error code and it wouldnt even start the game..

[slim spruce]

which error?

[patent crest]

Spiel-Start-Fehler

FEHLER: 103003

Error on POST https://prod-04.escapefromtarkov.com/launcher/game/start?launcherVersion=14.7.2.4271

FEHLER: 0

Eine Aufgabe wurde abgebrochen.

FEHLER: 0

[slim spruce]

you're on steam?

[patent crest]

no launcher

[slim spruce]

there may be connection issues in germany right now

[patent crest]

okok my freinds do not have any problems but might be

[static heath]

game is unplayable for me rn and has been for the past 36 hours. constant timeouts trying to interact with hideout/traders/flea market. raids are running fine. EU germany (if that even matters)

[vivid briar]

How do you delete the Tarkov Arena game from my pc because theres this glitch where the game tries to repair itself and it just keeps going up and down for the past hour

and now its at 0% its not even budging

[craggy gust]

hi has any one had this problem? or anything similar? knows if theres a way around/ connecting account, brought tarkov of cd keys and arena of the tarkov website using the same account/email address, but its given me 2 diffrent citizen ids and account are not linked

[slim spruce]

if you bought the game on one bsg account and also have another account with the other game on it you can't merge them

[molten fossil]

Sessamy, the bot to make channels isnt working

[slim spruce]

use any channel

[craggy gust]

they should be the same account, i used my launcher for tarkov to take me to tarkov website with the same id, purchsed arena an then it downloaded a new launcher with a diffrent id

same email log in

[slim spruce]

i don't understand the problem then

you say you have two bsg accounts but then say you have one

[craggy gust]

i have 2 launchers now, when i open says tarkov is purchased buyt not arena. open the other launcher arena is purchased not tarkov,

[slim spruce]

two launchers as in steam and bsg launcher?

[craggy gust]

yeah

[slim spruce]

you own arena on bsg but tarkov on steam?

[craggy gust]

yeah

[slim spruce]

did you link the accounts yet?

[craggy gust]

i dont know how i do that lol?

[slim spruce]

bsg website account link

[craggy gust]

i have been on website only thing i says i can link is epic games, twitch you tube and steam

do i link steam?

[slim spruce]

...yes?

[craggy gust]

thats what i have tried but its coming up the its linked to another account, but only account i have is the one im trying to link it to

[slim spruce]

so you unlinked it recently?

[simple helm]

I have the exact same issue and I’m in Germany, I can’t even get the main menu

[slim spruce]

or created an account during the steam purchase process

[static heath]

the 2 friends i play with have no issues whatsoever. both germany aswell.

[craggy gust]

no havnt unlinked anthing? i brought tarkov steam edition of cd keys in december, and just purchsed arena today

[slim spruce]

you bought a code for steam or code for bsg?

[craggy gust]

for steam

[slim spruce]

sounds like you created an account during the steam process instead of logging into an existing account

[patent crest]

same here

[craggy gust]

oh i see

take it no way round that

[slim spruce]

no

you can unlink and link to the correct account but the wait time for unlinking may be a week

im not sure exactly how long it is

[craggy gust]

yeah thats fine, sorry to sound dumb lol how do i unlink account

[slim spruce]

same page as linking

[native beacon]

Bruh, i got an error. My character cant use any thing

The only thing i can do is run

Wtf wrong with the game

Always got this when i near somewhere i need to mark

Pls someone tell me how to fix this, or i cant do any task require me to mark something

Ty

[elfin juniper]

Relog, don't loot gunners that died on gun

[unique sedge]

I keep getting server connection lost while queuing, doesnt matter if its pmc or scav.

[native beacon]

I loot no one, i spawn near the mark location and run toward it

[elfin juniper]

Did you try to place marker?

[native beacon]

Yes, then my character froze then i can do nothing, can shoot, cant aim, cant heal, cant mark

The only thing i can do is run

[elfin juniper]

Relog, you tried to move too fast, game thinks you have marker in your hand (look down)

[native beacon]

Yeah, bsg took a lot of time to fixx the server

[elfin juniper]

You have to wait until marker is down to not get the glitch

[native beacon]

No no, i on my way planting it, it not like that, i cant even see and use my gun

[native beacon]

U mean the animation was stuck?

[elfin juniper]

You planted and looked away too fast, you have to wait for the marker to be present on the area that you placed it before looking away

[native beacon]

I dont look away, like i just stand there and it froze and teleport me somewhere near there

[unique sedge]

so not fully resolved yet? My friends have no issue with the game

[elfin juniper]

Then internet did it for you

[native beacon]

I get these a lot these days

[native beacon]

Oh damn... Ok ty

[unique sedge]

good to know, had no issues yesterday and couldnt even play a single raid today

[elfin juniper]

Like I said just alt f4 and join back should fix it, if not just re run the raid

[native beacon]

I used to have few days cant play pmc, i think i need to get used to with this

[native beacon]

I re run 7 times today...

[elfin juniper]

The game hates you, get over it. Shit happens

[native beacon]

Meet hackers, disconnect, lag, desync, bad spawn, rat...

Gotta say, i hit the bingo

[elfin juniper]

Yessir!! The full tarkov experience

[native beacon]

Dont know why i still play this game, when it drives me insane, never been this aggressive in my life 🙂

[elfin juniper]

That's what I told my buddy as I was loading into another raid after getting ghost grenaded from shturmans guard yesterday. I love to hate it

[native beacon]

I meet a hacker at resort, that guy teleport from far away to second floor, right near me...

Dont even know they can do that

[elfin juniper]

Pve is the way brotherrrrr

[native beacon]

I tried, but well, here i am, complaining abt something no one can fix 🙂

[elfin juniper]

🔥

[native beacon]

Always back to suffering

I think my character died, it keep spinning at waiting session start

Well, re run for the 9th time

[unique sedge]

I used to play tarkov daily and then changed games, makes you realize how tarkov destroys your mental.

[native beacon]

Yeah, sometimes it makes me feel the bsg decide to make all the bug and lag become the feature to make tarkov a true hardcore experience 🙂

[elfin juniper]

They're gonna make their money either way, they don't care about us

[native beacon]

Btw, i keep dying at woods and shoreline, should i try to do lighthouse task?

[elfin juniper]

I couldn't really give you much advice, I'm a PVE player so I'm bad, but also have different play style depending on the players

[native beacon]

It didnt require me to stay alive, but ask me to bring scav kit 🙂

[alpine pike]

why is my tarkov giving me a backend error after raid, resetting my raid progress as well. cant even play the game

[slim spruce]

are you using an rpd from prapor?

[alpine pike]

yes for test drive 4

[slim spruce]

it's bugged, sell it and buy a new one

sell all the attachments

[native beacon]

Hi, i just unlock shooter born in heaven, may i ask for any tips to do this, few suggest me to rat but i dont want to. Ty

[alpine pike]

your goated

[past thorn]

@slim spruce Are you 100% certain, that the support wont resolve issues regarding softlock bugs in the story?

[signal robin]

yes

[frail storm]

is there other things that cause this backend error?

[past thorn]

How do you know? So because of i bug i cant escape anymore because im softlocked or rather now hardstuck?

[signal robin]

The account support team doesnt involve themselves in story/quest related bugs, its just a long standing thing theyve said they dont do

[past thorn]

Yes, I'm not talking about the account support team. From what I understand, there are two different types of support, aren't there?

[signal robin]

regardless of who it is, they dont do it

[tacit falcon]

How long does it roughly take to hear back from the support on the tickets?

[signal robin]

2-3 weeks

[tacit falcon]

Yikes

[past thorn]

Nah they wrote me back after one day

[signal robin]

the average is measured in weeks

[tacit falcon]

I got my Arena game copy removed from my BSG account so nothing I can do besides waiting on the response lol

[signal robin]

Did you buy Arena seperately from main game?

[tacit falcon]

Yeah but for the same account, I had access to it around monday, I bought the arena back in 2024

I was mid quest and when I restarted the game my access was gone 😭

[fossil basalt]

To many skill issues

[slim spruce]

support will not help someone change direction in the story. soft locks like missing an item to go into terminal, maybe

[past thorn]

in my case ive completed EVERYTHING for Savior ending but 1 major evidence is bugged and i dont want to change any direction. i really hope that they can do something, would be simply lovely

[humble prism]

What do you mean by its bugged, and which?

[past thorn]

here, i wrote all of it already @humble prism

[atomic condor]

quick question, i died on my first savior ending attempt, in the cutscene they took the case with the evidence, but now back at my stash i no longer have the evidence in my task inventory

is this going to be a problem in my future attempts

[humble prism]

check messages

[cedar sand]

It’s sent to you via a system message

[atomic condor]

awww i have all my traders pinned so i didnt even realize! thank yall for the help much appreciated

[native beacon]

If i level my strength high enough, will i still be slow down by bushes?

[wooden bough]

somebody knows why I can't put performance on dlss?

[cedar sand]

Yes

[cedar sand]

Because you are playing at 1080p

[native beacon]

May i ask, how much level will be enough? Ty

[cedar sand]

It has nothing to do with levels

[native beacon]

Oh, so i will always be slow down, oki, ty 🙂

[signal robin]

if you change your resolution you can enable performance but it might not work with your monitor

[slim spruce]

those 2 are only available at 1440p and 2160p

[raven jasper]

any tips for coop extracting on woods and reserve?

[ebon tundra]

anyone wanna run some games maybe help me learn labyrinth

[spiral hare]

https://discord.com/channels/521608697764380694/675648246747627532

[ebon tundra]

ty

[compact heath]

Ur a hero

Patience is all it took

[slim spruce]

[compact heath]

After YEARS of not downloading bc it would be stuck at calculating time

I have a i9 10900 and 3070 with 32 gb ram u think ill be okay?

[slim spruce]

sure

[azure wyvern]

Is there something fishy going on with the flea market? There are people with crazy high flea rep and ridiculous amounts of expensive items posted, and I had a weird interaction last night and shortly after got mail from flea sales on items I didn't post.

[unreal phoenix]

Please is there a reliable map or way to make a mill plus a raid

[tawdry wigeon]

Does mudfish still work for tarkov?

[weak granite]

labs or labyrinth

or shoreline or reserve

streets too

interchange as well

(basically every map if you learn a loot route)

[unreal phoenix]

ive lost all my money running labs

[atomic condor]

hmm running terminal rn, but im getting turned away at the gate 2 times in a row

both brand new access cards, ran it the first attempt no issue but now they are telling me to turn away. the only thing i can think of is that the 2 raids theres been a pmc near the tower in between road to customs that ive needed to kill

[raven jasper]

whats the keycard that acc lets you into terminal called and whats the craft?

[cinder sun]

yo the vc makers are borken

[cedar sand]

Probably because it has been perm blocked

[tawdry wigeon]

Hi i could play on EU before but out of nowhere.. my ping spiked mid raid and now all eu regions are unplayable.. anyone facing issues like this?

[cedar sand]

@placid rain Rule 2

[placid rain]

MY b

[cedar sand]

Stop posting that or you’ll be muted

[placid rain]

where can i report?

[cedar sand]

By clicking the report button in game

[placid rain]

thats the only place?

[cedar sand]

Yes that’s what it’s there for

[placid rain]

doesnt work 1044 hours guy has a 100kd

[cedar sand]

#eft-announcements message

Clearly it does work

Either way, this isn’t the place

So stop it. Thanks.

[twilit stratus]

Anyone know why my game crashes about 15 minutes into every raid? Been playing for several years and never had this happen before. It started about two weeks ago just intermittently. Now it’s unplayable. No lag, frames are good. Drivers are updated

[cedar sand]

How much RAM?

[twilit stratus]

32G

[cedar sand]

??pagefile

[white steppe]

#community-support message

[cedar sand]

Follow this guide exactly as shown

It may resolve your issue

[twilit stratus]

Have tried this with it set to 50000MB

[cedar sand]

The guide doesn’t say to do that

There’s also other steps in there

Like disabling automatic file paging

[twilit stratus]

Sorry read the 32000 & 64000 as a range. I will try this again

[short bay]

Quick question, but do they ever intend to bring back a way to earn some of the previous EFT Arena season 0 rewards?

I missed out on them because I was waiting to buy regular Tarkov's 1.0 release on steam first before Arena

[haughty ledge]

uhhhhhhh do i need to be worried my game kinda buggy rn

(my dogtag, was able to take it out of a slot as if i was a dead pmc)

[cedar sand]

This has been a known issue for well over a year

[haughty ledge]

So restart game or is it safe to continue raid

(Saying cause local, dont usually do the alt f4 bug thing but I dont want anything bad happening like loosing access to this dogtag if it is possible)

[cedar sand]

In future just don’t use the character inspector while loading into a raid and this will never happen to you again

[haughty ledge]

So continue raid or, main issue jm asking, and yeah

[cedar sand]

That’s up to you

[haughty ledge]

What do you recomend im dumb

[cedar sand]

Literally has nothing to do with me

It makes zero difference either way

[haughty ledge]

Alr

[lone bobcat]

Not sure if this is a proper question for this channel but is there any date where snow is gonna be gone

[cedar sand]

A date? No

It’ll go in spring

It’s currently winter

[lone bobcat]

Ah well im south american and currently im in summer lol

[cedar sand]

Tarkov is set in Russia, not south America

[lone bobcat]

Im just saying im in summer

Never said eft has to be on summer now

[cedar sand]

Yeah I understand that, but your region has nothing to do with the seasons of Tarkov, it’s set in Russia, and it’s currently winter right now

[lusty copper]

my guess is feb 28 thats when winter ended last year

[lone bobcat]

I literally never said eft has to be on summer now 😭 im just saying im in summer rn

[lone bobcat]

Alright ty

[autumn sluice]

Anyone else getting the same issue?
Is there a fix for it?

[lament hamlet]

can someone tell me why my game looks so bad, I can barely see on some maps and even worse when snowing

[naive latch]

off topic, but does anyone have issues with discord, where the app starts on my pc, but i cant select any channels at all. I tried reinstalling but i get an error when trying to launch the install file

[balmy summit]

Hello everyone, what we should do if we don't have response from support team with 5 e-mails in a month ? Should i continue sending e-mail or quit game ?

[cedar sand]

Every time you send a mail you put yourself at the back of the queue

[balmy summit]

Nice info but i waited like 14 days to send next e-mail 🙁 is it normal ?

[cedar sand]

Yes especially if it’s about account recovery

[balmy summit]

Ok, thank you for your quick response. So it is better leave the hope behind probably i will have response like 21 days later 🙂 gg's.

[patent crest]

After 24hrs of trying to play the game still stuck on loading profile data such a great game...(250$ Game)

[high finch]

it took me 31 days mate

[fast tiger]

what are your pc specs?

[patent crest]

im on a 3060ti amd ryzen 5900x and 32 gb ram

[frail root]

hello guys, so i have this problem where my "loading profile data" is just infinite, sometimes i load in but then my game just is slow af, the traders arent loading, cant move stuff out of cointainers and everything is just slow. I tried most of the stuff i found online -> flush dns, restart game, reinstall game, new dns servers, restart internet, update windows... So i found that at the moment some more people also have this issue, so i wanted to ask for help. It cant really be my specs cause before i had stable fps and my ram is also enough.

[frail root]

yo broski

just now noticed i have the exact same

[fast tiger]

what are your pc specs?

[frail root]

3060 12gb and ryzen 5 5600x

[fast tiger]

how much ram?

[frail root]

32gb ram

[fast tiger]

ah got you

its not the issue i suspected then

[frail root]

yea i found some people who put upnp on in their router

but i couldnt find it in my router, some people i think 3 said that worked for them

i think it has something to do with the servers

[fast tiger]

i would suspect its an internet issue, with router or provider

[frail root]

yra

[fast tiger]

something with DNS but i am not an expert

[frail root]

yea same same, its kinda sad

[frail root]

you have it on steam?

i just hope with new patch its maybe gone

[fast tiger]

here one mod offered a solution to soemone,
who was stuck on loading profile data
#community-support message

@patent crest

[frail root]

ya i tried that

didnt work sadly

you have perma ban?

then dont cheat

[alpine canyon]

what number do you get when you log in?

can you send me screenshot

[frail root]

okay so from german community server i found out that many people, mostly from one provider have this issue

[fast tiger]

gmx?

[frail root]

nah telekom

[fast tiger]

ah ok

i am stupid gmx is email provider

[frail root]

XDD

yea i hope it will just dissapear hopefully

or maybe with next patch

[native beacon]

Any tip to not get spawn kill at lighthouse? I dont even know where im standing then got shot by a chad in the first 10 seconds 🙂

[frail root]

you think maybe a vpn would help, no idea to be honest but i think it would work?

[fast tiger]

#beginners-assistance

[fast tiger]

not an expert, but try why not

[native beacon]

Ty

[fast tiger]

don´t cheat

simple

[frail root]

aight at work rn ill try this evening, have a nice day my friend :D

[fast tiger]

u too 🙂

[patent crest]

I found a reddit post and a vpn actually works for me:
"I’ve been having the exact same issue since yesterday. This is a notorious problem for Telekom customers caused by their restrictive peering policy. Basically, Telekom tries to force big service providers like Cloudflare (which Tarkov uses for its backend) to pay extra 'toll' fees to reach their customers. Since Cloudflare refuses to pay, Telekom keeps the direct connection points intentionally congested. During peak hours, your data packets get stuck in this bottleneck or rerouted through terrible workarounds, which is why you get stuck in the 'Loading Loot' menu or face infinite loading screens.

The only real fix is to bypass Telekom's broken nodes by using a VPN to route your traffic through a data center with a proper open peering policy. I did the ultimate test earlier: Without a VPN, I couldn't even get into a raid. As soon as I turned on my VPN (I use NordVPN, but others like the free Cloudflare WARP should work too), everything loaded instantly and the game was back to normal. If you're on Telekom, you'll likely need a VPN for Tarkov until you switch to a more gaming-friendly ISP like O2, Vodafone, or 1&1."

[frail root]

ty so much my friend, i will also try as soon as i can

[static heath]

thanks a lot.. cloudflare warp worked like a charm for me. (ger telekom user) no longer stuck in loading profile data. and hideout/traders/fleemarket is fast and responsive now. (used to have constant timeouts)

[alpine canyon]

@naive latch i unmuted you, dont use so many lines, the automod doesnt like

[naive latch]

i noticed..

[INFO] Blocked loading of file: "C:\Windows\assembly\NativeImages_v4.0.30319_64\System\08d4f60b6930fbcf0283299a969307bf\System.ni.dll".

I keep getting that message, any idea wtf that is about

it pops up when i launch the game, and when i do get that, i always have issues in game with flea being very slow etc

[amber moon]

i just killed 2 people and one of them was boosting the other, when i looted them they had a raid bag 112kg of ammo, can i get in trouble for taking that out of raid? i clipped me killing them and everything, i just worry because i've got 6k hours and don't want to get into shit lol

[silk hemlock]

So is the new thing for higher leveled players to join random squads and just team kill now?

[fast tiger]

are you teaming up with people here on discord?
or just with randoms in game

[native beacon]

Everytime i accidentally press esc and it open the menu in raid, i got server connection lost, have anyone be like me? Ty

[fast tiger]

Hey sun, how much ram?

[native beacon]

Uhm, i got 16