community-support

[cedar sand]

Not without issues, 64GB is recommended

[silver frigate]

I am unsure if this is the proper place to ask. I am in PVE and with a couple friends we go to terminal. We make it all the way to the room with the water that needs to be drained. We have repaired the panel that was broken and it still says "no power" when we attempt to click the button to drain the water. It has happened 3 times now.

[nocturne mantle]

Not sure where i should be asking this but I recently upgraded my gpu from a 3060ti founders to a Radeon 7900xt 20gb. From ive seen is I can get up to 120fps then when i shoot it tanks my fps to less than 5 fps, ive messed with my AMD settings and tarkov settings and even overclocked my gpu and nothing changes. Ive played over 2.5k hours in tarkov and arena combined and never had a problem with the 3060ti when i had it other than bad vram. Ive looked up many things and only have had things pop up with fixes back in 2022-2024 and those pages from where to fix the issues are 404 errored and gone. im not sure what else to do when i comes to trying to play the game

[cedar sand]

Pinned messages has the fix; the DDU guide

[chrome latch]

I already submitted a ticket but I’d like to see if anyone here knows a quick fix, I got tarkov off steam when 1.0 released really liked the game so I decided I’d upgrade and (mildly pay to win) I bought unheard edition however I’d like to leave steam as it’s having issues opening the game but if I download the BSG launcher I cannot open tarkov I even tried gifting myself a separate standard edition of the game but I can’t because I own unheard so I wasted $55 how can I relink the upgraded editions to a BSG key rather than a steam key

[cedar sand]

If you own the game on steam it needs to be launched via steam

And what issue are you having?

[chrome latch]

So it’s just not possible to change from steam to fully BSG? The issue with steam right now is I have to open tarkov like 20+ times for the launcher to actually work while launching it directly from the exe skipping steam it works perfectly

[cedar sand]

I had this issue, I deleted the BSG launcher and the original installation of the game and it hasn’t happened since

I use steam and this issue was annoying me too, after I deleted the non steam versions everything worked fine

[chrome latch]

Yeah I only owned the steam version though I didn’t have tarkov pre 1.0 but now I’m kinda wanting to do the reverse incase something goes wrong with steam or anything I’d like to have a full BSG side key

[cedar sand]

You can’t do this

Not without owning the game via the website

[chrome latch]

Yes I have no issue with buying the standard edition to own a BSG key

All the upgrades I also bought via the website such as my unheard edition

The only steam thing is the original standard key

[cedar sand]

Yeah this isn’t possible with the steam version and upgrade

You own the game on steam so you need to launch it via steam

If you have downloaded the BSG launcher separately like from the website, you’ll need to delete that and also delete the battlestategames folder from your %appdata% folder

[chrome latch]

I see, so even if I bought the upgraded editions on the BSG site once they were purchased they’re permanently attached to steam as well?

[cedar sand]

You didn’t buy the edition. You bought the upgrade.

The license is on your steam account

[chrome latch]

Ah I didn’t realize there was a difference

Well thanks for notifying me that’s a bit unfortunate but I’ll try reinstalling on steam and see if that fixes the launcher issue as well then

[nocturne mantle]

thanks

[tulip plinth]

Anyone know how to fix "To Great Heights Part 5" not syncing?

[cedar sand]

Keep playing and it syncs on its own

[tulip plinth]

So just play another round? Alrighty.

[real gorge]

can someone teach me how to play i just got the game

[torn trout]

anyone know what is causing the error on POST / ERROR 0

[cedar sand]

Solution for this is pinned

[torn trout]

can i ask for clarification on step 4 and 5

[cedar sand]

Delete the folder as instructed

[torn trout]

whats the no file extension part?

and do it while it's closed?

[cedar sand]

It’s a folder

Just delete the folder

It’s not complicated

[torn trout]

cause u cant delete it if the game is open anyways no?

ill give it a shot

[cedar sand]

You need to close the game and launcher

Just delete the folder as instructed

It’s very straight forward

[torn trout]

clarify luancher being eft luancher or steam

[cedar sand]

Makes zero difference

[torn trout]

ok

[cedar sand]

They use the same %appdata% folder

[torn trout]

still got error on post

[cedar sand]

Show the error

[torn trout]

under the error on post and link is:
ERROR:0
A task was canceled.
ERROR 0

[cedar sand]

Screenshot the folder you deleted

[torn trout]

its the settings inside of bsgluancher inside of roaming

[cedar sand]

Strange, this has resolved error 0 for all those who experienced it, your error must be related to something else, the error on post part usually is caused by antivirus or firewall blocking the launcher

[torn trout]

good to know about he firewall part

ill check that

not the case

any other ideas

i did submit a ticket as well about a month ago but knowing eft its not gonna be answered anytime soon

[cedar sand]

Nope if those things didn’t work I don’t know how to fix it, they’ve worked for everyone else

[torn trout]

ill keep testing things if i get anything ill update u

cause i fixed this before randomly

[cerulean kiln]

can somebody help? since a few days all traders dosent work

[cedar sand]

??fillitems lol

[white steppe]

Click the "Fill Items" icon.
↘️↙️
↗️↖️

[cedar sand]

No way you went a few days

[cerulean kiln]

it shows me that i had no money

but i had enough

[cedar sand]

Yeah look at what I sent you

Click that button

[cerulean kiln]

omg

thx a lot ;D

[cedar sand]

XD

[hidden river]

help

[olive lichen]

Was doing a marathon run, got all the way to lighthouse without issue, then as I started to transit from lighthouse to shoreline, it basically froze for a while, then put me in shoreline but with my kit from entering lighthouse. so basically its like the lighthouse raid never happened, and instead I went from woods to shoreline (shown in ss). It also did not save task progression and the marathon achievement showed that I got it in the mentioned loading, but after checking later it says I did not use the lighthouse to shoreline transit. After this (in the same raid), I took the transit back to lighthouse, and then back to shoreline, same thing happened. This is a long message but just thought it was weird. Plus this was a 5 ish hour raid and I didnt even get the marathon achievement.

[shadow lily]

has anyone a fix for the Problem SSL error?

[tawny pulsar]

Lightkeeper quest rewards are still bugged. Finished Trouble in the big city. No Spear, 25rnd-mag or hybrid ammo is purchasable

[naive moat]

Hi! Went to terminal (Kerman quest), died there? lost my armored case with evidence and now cant go to terminal again. Speak with Kerman do not help

[novel flame]

yea im assuming you are from germany you need to donwload cloudflare warp and enable it

[naive moat]

nevermind, it is all in system messages

[shadow lily]

Yey i am from germany. Thx for the answer, i will try it.

[timid marlin]

I got the arena 3days trail, but i cant complete my raf tasks? I finished everything that was in teh task and its not showing as complete in pve / arena

I got the arena 3days trail, but i cant complete my raf tasks? I finished everything that was in teh task and its not showing as complete in pve / arena

I got the arena 3days trail, but i cant complete my raf tasks? I finished everything that was in teh task and its not showing as complete in pve / arena

[mild flame]

you dont have to spam. what is recommended is that you win an arena task, log back into eft. rinse and repeat until everything is complete

[steady igloo]

he cant see the task in arena / complete it in the way that the progress doesnt track

[mild flame]

because it doesnt sync right? Solution: win one arena fight, log back into eft. rinse and repeat until complete.

[novel flame]

its a fix brother i think vodafone changed their server routing

[clear nacelle]

did it work ?

[shadow lily]

yes it worked

[trim cradle]

whos willing to help me with to great heights part 3 ?

[candid trout]

Help plz

[fringe kraken]

buy arena, best choice i ever made, free money

[sharp crow]

genuine question, i have a 3080ti and a ryzen 5 7600. if i upgrade my cpu to a 9800x3d is there a big jump in frames? i currently get 30-50 frames on streets and other maps around 80+ and its killing me, any feedback would help

[cedar sand]

Yes, the 3D v cache is a huge improvement

[sharp crow]

okay awesome, do you think there is a big difference between a 9800x3d vs 7800x3d

[silent forge]

hey guys i have no more free trial for arena but i have completed all the tk great heights quest can i still get theta?

[craggy sand]

Is the bug for to great heights 5 ever going to get fixed? it says its complete in arena but when i go to the main game its not complete and i dont know what else to do i have one games since then ive won two in a row since then cleared the cache and everything still nothing. how do these bugs just stay for ever?

[sharp crow]

keep playing and winning and it will eventuallly work

[lyric oasis]

i reintalled windows 11 2 days ago and i noticed a quite singnificant fps drop. no hardware was changed, drivers the same etc etc. anyone got a clue what might cause shit like this?

[craggy sand]

thats just insane to have to do this. I dont like arena i dont want to play arena but im forced to and even still they cant figure their shi out

[candid trout]

Happened to me too and had to bite the bullet, my advice is once you win 2 matches back to back again go back to normal eft, don't try to play another gamemode

[fast tiger]

login to eft after each win

[torn charm]

guys, i laoded on terminal and was instantly in the room with meds and food, no cutscenes, nothing, and im just standing there, what do i do, i cant progress, cant do anything cuz doors locked and nothing happens

its my third attempt and i think game broken in some way

and there is no signs of this bug in any part of internet i can find

[west sinew]

anyone know how to fix the bug im experiencing with my compass? the numbers on the bottom right of the screen are stuck at 180 degrees and the compass doesnt move at all no matter how many 360s i do lol

ive tried taking it out of my special slot, ive tried selling it and buying a new one, ive tried putting it in slot from my bag in raid. nothing seems to work

[chrome matrix]

is anyone getting disconnected mid raid rn

[clear vector]

everytime i try to do scav run bro

[somber cloud]

where are you from?

[clear vector]

usa

[vivid briar]

Does anyone know why I didn't gain any exp after i played scav? I thought you keep everything in scav mode except quests?

[cedar sand]

No, playing scav does not level your PMC

[vivid briar]

oh

[flint crown]

my game update spikes and gives me packet loss any ideas why?

[woven sonnet]

d

Cant sign in to bsg site because of Two-Factor Authorization confirmation code not coming .. help plz

[cedar sand]

No one here can help, see here:
#community-support message

#community-support message

[vapid bison]

I finished the terminal mission and now i have constant black screen after the cutscene, am i screwed?

[dawn saddle]

What should I do if cassette tapes don't spawn in the post office on the streets of Tarkov?

[worldly willow]

BSG should unify achievements across player profiles for both PvE and PvP modes with the release.
This would save players time grinding for rewards, while motivating PvE players to return to PvP without redoing massively time-intensive achievements—like killing a boss in one life, defeating bosses 15 times, or racking up 100 kills. PvE endings should also carry over to PvP profiles; otherwise, it devalues achievements overall.

[alpine canyon]

achievements in pve are easier to get so it would devalue the achievements entirely if so

[sudden pebble]

why does it say items is locked? its just a standard lvl 4 kit for punisher, worked yesterday

all stuff i can buy from vendors barring 1-2 things i get from market

[forest zephyr]

Please do something about this buggy, unusable terminal.

[fast tiger]

who?

[fast tiger]

it checks inv first, an item is locked there propably

[oblique mauve]

servers in arena knockout me again. can't begin game and can't rejoin

[forest zephyr]

The muzzle flash stayed on the front of the weapon, the tusonka glitched into my teammate’s hand, so they couldn’t run or heal. After that, I teleported into a truck, where I got completely stuck and couldn’t move. That was the problem

[fast tiger]

report bug in launcher, no devs here

[forest zephyr]

It got so bad that my character’s movement was completely erratic, the weapon was almost unmanageable, and the BD just stood in place, looking upwards and doing nothing. The whole thing was fully bugged, and we had no idea what was happening. Meanwhile, the scavs were constantly swarming us

[crystal oar]

does anyone know if Im gonna lose my gear? I got to "awaiting server response" then lost connection, same thing happened two more times when I tried to load in, am I cooked?

[slim spruce]

@plain crane to use modmail your dms must be open

??modmail

[white steppe]

Hello! In order to use modmail, please open your DMs to server members.
If the previous does not work ; will have to adjust your per-server Privacy as well.

https://cdn.discordapp.com/attachments/983260800791756820/1037866199406628874/image.png
https://cdn.discordapp.com/attachments/983260800791756820/1047686581575766047/image.png

[hot abyss]

just finished the last ref quest to give me enough rep for max ref, but its stuck saying 1.20/1.20 rep. i restarted my game and it didnt fix it

[dusk meteor]

Hi, i bought the game in 2021, when the LATAM region didnt exist in this game. Today i decided to buy the arena and more space for my stash then i saw that ppl from LATAM have a better price. Is there any way to move my region from Other to LATAM? Im from Argentina

Or thats a benefit for new accounts only?

[slim spruce]

new accounts only unfortunately.

[humble pier]

is there a way to report someone if i literally have a clip of him cheating ? other than the ordinary one

[spiral hare]

no report in game is your only option

[humble pier]

that's sad bruh he'll never get banned the guy is aim botting over lighthouse

[spiral hare]

just report in game and move on, its our only option.

and keep moving solider!🫡

[humble pier]

alr ty ty

[cedar sand]

Yes he will

They ban lots of people

[humble pier]

we shall see

[cedar sand]

They even show you who was banned #eft-announcements message

[humble pier]

yup i know

[dry quiver]

Any update on this - I am stuck on the Batya quest. I have gotten to the point where it says to "contact the Batya Squad" but I cannot click on the radio on my T-3 Intel in my hideout. Any help is appreciated!

[spiral hare]

i got a ban confirm today btw, so it does happen

[humble pier]

hopefully bruh the clip is actually insane, he bought the acc as well 58 seconds average survival time

[spiral hare]

a lot of stats are bugged

[humble pier]

maybe

[spiral hare]

factually

[clear vector]

someone help everytime i queue as scav game crashes

[clear basin]

hello friends I tried sending a support ticket to: [e-mail]

but I got a notification that the email doesn't exist, who do I send a support ticket to

I was able to login through steam but now I get this, just wanna email them and let them know if theres a fix 🙁

[amber nexus]

anyone else notice that if you force dlss to preset m in the app, it brakes v-sync? im getting horrible tearing but looks good. if i set it to recommended it fixs but does not look as good 🙁

[mild flame]

whitelist tarkov in your antivirus

[mild flame]

??email

[white steppe]

https://www.escapefromtarkov.com/support/knowledge/431

[clear basin]

yes ive tried to email them but it doesnt send, says the email does not exist 🙁

[lean pawn]

any admins help me?

Im not able to open tarkov through steam

[mild flame]

error message?

[lean pawn]

steamAppid not found in enviroment varibles!

had error 0 before but not i cant even open the launcher

[mild flame]

try repair/ verify files

[clear vector]

i dont have one

[lean pawn]

somethings wrong with the launcher but im not sure

im in the launcher again but it doesnt say i have the game installed so im going to install the game through the laucnher and see if that works

it doesnt say its running through steam right now so im not sure whats going on

[mild flame]

if you open from steam, you will see the launcher, then you need to install via the launcher.

[mild flame]

windows default antivirus

[lean pawn]

ive already dowloaded the game and have been playing for a while now im just confused on what caused this

i had to run the launcher through administraitor to be able to open it

because it wouldnt let me open it via steam

[mild flame]

done this via steam?

[sturdy ridge]

is it bannable if i log in to my friend's account and do quest for them?

[weak granite]

??error0

[white steppe]

to fix the "error0" follow these steps

• Close Steam
• Windows key + R
• paste %APPDATA%Battlestate games
• Enter bsglauncher folder
• delete "settings" (no file extension)
• Restart launcher. (do it while it's closed).

[mild flame]

why would you wanna do that? just team up and help him

[spiral hare]

yes

account sharing is TOS

[sick wing]

had the same problem with scav raids for 6 days and this fixed it thank you

[junior wing]

Is it possible to force Tarkov into fsr4? i think no right? cuz tarkov is in fsr3. I wish it was fsr3.1 at least so i could force fsr4 to get literally 40% fps boost.

[lean pawn]

yes

[junior wing]

how

[lean pawn]

i have no idea

thats why im trying to figure out

i looked on reddit some poeple have had the same problem and it has somthing to do with the launcher linked with steam

and the launcher files being corrupt

and having to reset them

except when i deleted the launcher file it wont let me open the launcher via steam anymore

so i have to use administator to open the launcher

[mild flame]

reinstall everything

[lean pawn]

im just reinstalling through the administrator launcher

if that doesnt work im going to uninstall everything and reinstall

[mild flame]

as in reinstall everything via steam

[lean pawn]

everything is installed via steam

oh

i would like to see how this goes first

but if not when i check in the morning ill reinstall via steam

[sturdy ridge]

shooter born in heaven and psycho sniper

[worn talon]

For some reason after completing Chemical Part 4 for Prapor, after I then completed the two following +rep tasks for Therapist and Skier, it said I received the +.25 rep but it hasn't added it, idk why

[maiden lodge]

is 10+ days normal for ticket

[mild flame]

it's considered short

[maiden lodge]

its been 2 weeks im waiting and yeah i remember them answering next day sometimes same day idk what changed lmao

[signal robin]

they ususally take 2-3 weeks to respond, 3-4 for a resolution

[strange nest]

friend wanted to surprise me, but didn't know i had the game on diff region. What are the solutions

[maiden lodge]

get new friend

[strange nest]

[maiden lodge]

what kind of friend doesnt know where his friend is from

[strange nest]

we live in same region, but i bought EU version of the game

🗿

[cedar sand]

You can’t redeem it unless your game region matches the gift

[strange nest]

ya know that, but what can we do now

[austere dune]

ill save you from it ✌️

[strange nest]

from what m seeing online people saying bsg dont give refunds on stuff like that and if people chargeback they get banned

[strange nest]

u gonna buy it?

[austere dune]

that was a joke like ill take it off of your hands but nah

[strange nest]

[rugged tree]

for the storyline when i gotta use the coop extracts on woods and reserve, can i go scav in then extract with pmcs, will that count? Or do i have to do pmc raids and extract with other scavs

[vagrant crown]

gday guys, has anyone had an issue with the unheard story quest, not having the craft for AP flash drive after collecting the note the key and the flashdrive from shorline? literally the last thing i nneed to progress the ticket, any help greatly appreciated

[vale osprey]

can someone help me out with downloading eft? it keeps giving me ERROR: 104006 and for the life of me i cant solve it

[jovial kettle]

Got a new quest added for kappa? I have done all quests but im not getting collector

[cedar sand]

If you don’t have the task then you don’t meet the requirements

[jovial kettle]

i did them all

[cedar sand]

I can assure you, you’re missing a requirement

[jovial kettle]

https://medal.tv/de/games/escape-from-tarkov/clips/lWzGFM7J5suw5es3g?invite=cr-MSxmbDksMzAxMTI5NTI1&v=20

[cedar sand]

You have not completed The Key to Success

[jovial kettle]

oh bruh for some reason it was already marked as done on my list

thanks man

[lapis cypress]

whats up with arena servers i live in central tokyo with 10gbps internet lol

[fast tiger]

i will send u invite to russian discord in DMs

the language of this discord is english

there is another official russian one

yes

[dapper thunder]

Why i have now low(40) fps in Epicenter and in hideous. My PC i7 12700k rtx 4070ti, setting low

[errant willow]

Hello fellas, I'm questlocked from the ticket for turning in major evidences to kermin. I have 7/8 included the "transcript of conversation with Ms.A" and i've completed all chapters. For some reason I can't see "audio tape with incriminating evidence" in my handbook, and it won't let me turn it in. So I can't finish the task to move forward to terminal. Anyone else get this? I've tried to reach out to support its been 2 weeks with no response.

[stray berry]

anyoen good at streets? i have a lot of tasks built up there but never run it

[mild flame]

#pve-lfg #pvp-lfg

[stray berry]

pvp

[humble prism]

In the safe of cardinal on streets

[distant mirage]

How do I get support. I believe my account has been hijacked.. it now has an 2factor authenticator on it i didnt setup and my request for forgetten passwords i'm not getting the emails

[cedar sand]

??support

[white steppe]

[e-mail]

[distant mirage]

thank you

[safe valley]

Haven't played in a while, can someone care to explain why in the fuck the edition I spent more than 100 euro on now no longer has the season pass? Surely that can't be legal, when I bought the now renamed "Prepare for escape" edition it promised a season pass.

[slim spruce]

prepare for escape never had the season pass

eod and unheard have it

[safe valley]

I bought edge of darkness

I assumed the prepare for escape one was just a rename of it

So I still have the season pass?

[slim spruce]

you don't just randomly lose edge of darkness

[safe valley]

That's why I asked mate

[slim spruce]

where did you buy it and when?

[safe valley]

I never said I lost any edition I was just looking at the store page and seen it was gone from there, all cleared up now.

[slim spruce]

eod hasn't been sold in years

[mild flame]

used wrong email to log in?

[safe valley]

Yeah I stopped playing when the unheard edition came out

[safe valley]

What

[mild flame]

what

[safe valley]

^

Thanks tho

[slim spruce]

I don't understand your problem, how is taking an edition off the store illegal?

[safe valley]

Oh my god mate I already said "all cleared up now"

1. I was looking at the store page 2. I assumed the prepare for escape edition was a rename of EoD as I wasn't aware it was taken off the market 3. I seen there was no season pass for that so freaked out 4. You told me otherwise and I said it's all cleared up

Thank you have a good day

[spiral hare]

fascinating

[karmic current]

wtf is this eroor

error

[cedar sand]

Steam?

[karmic current]

yes

[cedar sand]

Fix is pinned

[karmic current]

ty ty

[karmic current]

may you get all the best heads in your life

[main marlin]

Hi,I was following the path of helping Kerman and I just finished the 5 killing pmc on shoreline and interchange and now it showed me i failed the objectives after doing all that stuff for him and fence.
I had 0.4 rep with the BTR,i did everything else and now I gotta talk to prapor and pay him 300 mill roubles. Why the fuck has this failed? Like when I did everything else for them. I didnt want to go for Prapor and now im being forced to do so anyway

[compact meadow]

Hey folks, looking to do the savior ending and after turning in 2 evidence I came across this? Which one should I choose to continue with Kerman?

[main marlin]

keep working with him

[mighty garnet]

Its a cardinal sin to just disconnect players so they lose their gear in game while your servers decide when to work.

[cedar sand]

If you’re disconnecting right now the issue probably lies with your system or network, if there were server issues currently this entire server would be on fire

[mighty garnet]

typical response. its gotta be the clients fault. typical from you. do not think i am not intelligent. Your servers are not stable. Its the instability thats the issue, Return my characters gear.

you could own the best computer and the best connection yet it would still be the clients fault

[cedar sand]

If you’re not interested in trying to troubleshoot your issue then kindly please refrain from using this channel as a place to rant, there are no developers here, just other players offering help

The fact of the matter is, everyone else is playing the game just fine right now, if you’re experiencing issues then your issue is diagnosable and fixable

[mighty garnet]

i have over 1000 hours in this game. you are doing it again. thinking i am in some way wrong. The game is fine. its the instability and irregular disconnections that are more than irritating. I sent a ticket. they know.

[cedar sand]

So again, if you’re not looking to fix that issue, then you should stop misusing this channel, as that is what it’s for

[warped quartz]

didn't the chrismas was removed this morning?

[cedar sand]

It was scheduled to be removed but it is still in game

[warped quartz]

yeah, it still here, while they were saying it should end the 19 at 9am GMT

[primal oasis]

Is PvE Transit XP Multiplier broken, or am I not reading the XP readout correctly?

I forgot to screencap, but it was XP * 1.5 * 1.17, which I parsed as Base XP * 1.5 (Survived) * 1.17 (library), with no mention of transit XP multiplier

Other notes: Played solo on BSG Servers / woods -> customs -> shoreline / all 7+ minutes to avoid run-through

[mighty garnet]

I have been remotely testing your CDN and i found the CLOUDFLARE is unstable. So tell your people. You can fool some people but not all. I am done here. @cedar sand you are a con man dude.

[cedar sand]

Again, this channel is only other players of the game

You keep using loaded language like “your people” and “your CDN”

I’m a player just like you are

So stop being rude or I’ll remove you

This channel is for other players to offer help to people who have issues with their game, it’s not a place for you to join on a burner discord account to insult other people trying to offer you help

[cedar sand]

Without showing your breakdown of the experience there’s no chance anyone can help you figure out what you’re trying to

[flat estuary]

What am I missing here? I've read and inspected everything I have that is story related. There is no ping at or around the ambush spot. No phone or code on the grave like I have seen. Just the dogtag.

[solemn isle]

looking for admin to help dispute ban, who should i contact??

"discord serven ban"

[slim spruce]

from where?

[solemn isle]

na east

[slim spruce]

the ingame server? what do you mean?

[solemn isle]

he is banned from this dicord

[slim spruce]

the appeals server is in the #rules channel

[spice bear]

Bruh, how many gb of RAM does one need to run tarkov smoothly?

[slim spruce]

32gb

[solemn isle]

well he is kicked out of the server and banned im just trying to vouvh for him

[slim spruce]

i have told you what you need already

[solemn isle]

thanks

[spice bear]

I got 32g at 6400 but it’s not enough

[humble prism]

Does shadow of Tagilla's speed increase when he pulls out his melee or just a bug?

[spice bear]

Hey I’m having the same issue, how did you fix it?

[slate jackal]

hoooly, you tag me on my necro post :D
well basically i rememember i tuned somehting down and thats all

but i upgraded from i9-10900k to 9800x3d in november and sometimes stutters and crashes still exists. game is just too ram-hungry it seems and besides upgrading from 32 to 64 ram i dont see any solution. or just play lowest settings possible - idk what causes ram to go crazy high, but its insane especially on the lighthouse

[spice bear]

I see. It’s hard to tune for ram when settings only show the impact on the gpu and cpu. I will try lowering the settings but the game looks horrible already 🥲 thanks for your input!

[opal pine]

So tried playing labs last night and PC black screened every raid. 9800x3d, 9070xt, 64gb. All other maps play perfect and I never had an issue prior to 1.0. I found a couple of threads on reddit but no one seems to have a fix

[slim spruce]

@proud umbra repair game files in game settings

you didn't copy all the files properly

[proud umbra]

how do i do that?

i copied the whole folder like instructed

[storm edge]

Anyone know how to appeal a temp ban? I submitted a bug ticket and woke up to a 3 day ban

[slim spruce]

temp bans can't be appealed

[storm edge]

Is there a way to find out why i got banned? I am confused to say the least

[autumn steeple]

I cant launch today from steam; says like this. I tried restart PC, reinstalled game. nothing works

[cedar sand]

Fix is pinned

[autumn steeple]

Worked!!! Thanks a lot

[versed river]

I have 2 mystery notifications in my handbook as in I see the 2 above my handbook but when I enter it I don't see any numbers any ideas?

[tacit crater]

Do the items to construct cultist circle need to be found in raid or can I just buy them

[cedar sand]

If you look at the ui for hideout module upgrades it will tell you if they need to be found in raid, that’s what the little check mark icon means

[tacit crater]

👍

[white elbow]

killed my second priest and my progress reset... what can i do now

[cedar sand]

Do it again

[white elbow]

are u for real

[ornate fog]

can i get some support with an issue i have?

regarding the BTR task that did reset on me after i completed it, it reset after i did a scav raid

[ornate fog]

just gonna mention i did complete the task yet didn't turn it in to the btr

[cedar sand]

There is no support offered via Discord

This channel is only other players

[ornate fog]

then where could i ask for support?

[cedar sand]

Through the support ticket system on the website

[ornate fog]

yeah but there's no option like that to submit a ticket regarding a task that got reset

[cedar sand]

Support don’t do anything about that type of thing

You just have to do the objective again

You can open a bug report ticket via your launcher but all that will happen is they will say thanks for the information

[ornate fog]

nope, i refuse to do this task again while it had completed status on it and just because i wanted to do a scav raid it decided to reset

[ornate fog]

do u think i'm playing this game to be a bug tester?

[cedar sand]

Lol

Have a nice day

[jovial kettle]

Did the battered antique book removed or why havent i found a single one in the past 4 days

[ornate fog]

wow thanks, you helped me a lot

[cedar sand]

As I already told you, no one here can help you

You’ll have to do the task again, that’s it

There is no compensation

There is no avenue for you to pursue other than doing it again

[ornate fog]

XD

[cedar sand]

No it’s most definitely still in the game

[jovial kettle]

Then how is it possible that i search 200 safes and 300 drawers and cant find a single one

[plain narwhal]

does anyone know why i install tarkov to my ssd it causes my pc to stop responding completely but when i install it to my hdd it downloads i have 173gb free on my ssd

[jovial kettle]

im exaggerating a bit but i searched still atleast 100 safes

22 customs raids searching all safes

[cedar sand]

Bad luck, the item still exists

[ornate fog]

@cedar sand so if it's a streamer they will have privilages by being able to dm devs no?

[cedar sand]

I don’t know I’m neither a dev nor a streamer

[ornate fog]

this whole situation is absurd

[cedar sand]

This channel is other players

Quit ranting about it now thanks

No one can help you here

[ornate fog]

alright twitter it is

[plain narwhal]

can u help me lmao

[cedar sand]

No I don’t know why your PC freezes

[covert wren]

Make sure the file path for the game and the download/launcher are on the same drive. I had that issue.

[plain narwhal]

i got it fixed, turns out chat gpt is quite useful. Appreciate you trying to help!

[cunning coyote]

How long until the snow goes away? Its been affecting my performance

[cedar sand]

Spring

[cunning coyote]

how many more days?

[cedar sand]

Literally no one can answer that

[plain narwhal]

months*

[cunning coyote]

fuck

[cedar sand]

Whenever BSG push the spring season update

In spring

[plain narwhal]

spring starts around the end of march

[cunning coyote]

and the christmas trees go away when?

[plain narwhal]

probably spring as he said

[cedar sand]

It was scheduled to be removed 25 hours ago but it was not removed

[cunning coyote]

ah

[wispy axle]

Have you guys finished your holiday break yet? My ticket hasn’t gotten a reply for over 20 days 🫠

[cedar sand]

There are no support staff here

You’re talking to other players

[wispy axle]

Well, sorry 😵Anyone know if they’re back from holiday yet?

[cedar sand]

They have been working entirely through the holiday season

[wispy axle]

Okay Thank you

[golden glacier]

does anyone have issues with their frames at times? I load into a raid and some raids just have terrible frames, but when I restart my frames are good again. Wtf is this

[slate acorn]

does anyone have any resources they can share or have any direction they can point me that will recover a profile that is un-accessible due to the BSG profile being assigned to an incorrect E-Mail after trying to link steam to BSG

[cedar sand]

??support

[white steppe]

[e-mail]

[dull pivot]

need some help with The Ticket quest line, looks like my game may be bugged

Im trying to do savior ending, completed all other story lines and im now on part where you turn in major and minor evidence over to Kerman.

I went to turn a couple in, backed out of the dialogue with kerman to check if i was missing any and went back to talk to Kermen, however the only dialogue option is tell Kerman that Mechanic was unable to disconnect the ARRS station. if i follow the only dialogue option, i tell Kerman i dont want to work with him anymore

I dont want to get survivor ending so i backed out of that. I checked online and several other people are reporting if they dont hit the button under the desk they dont get to do savior ending

I did that and even have it completed in my quest log

My log says "I managed to reset the ARRS station to its backup settings. Maybe now it'll be safe from scum like those cultist, or whoever's worse"

Where if you do not press the button, it will show failed in the quest line. I do not have this and remember pressing the button under the desk

I kinda at a loss at this point, no one else seems to have the same issue.

[opal oasis]

im getting error 0 when trying to login to my bsg account? this is the first time ive ever been fr logged out of my account

are the servers down?

[dull pivot]

Looks like i did the ARRS sequence out of order. I picked up the flash drive too early or something

[bleak lantern]

how long for a email to get reply? i need to change my ingame mail because was hacked and also need to enter tarkov site to change history from PvP to PvE, too many cheaters and servers drop suddenly when fight vs players

[cedar sand]

It varies. We can’t give an ETA. And you don’t change to PVP or PVE on the website, you swap on the main menu of the game.

[versed river]

is there a way to view past conversations for quests in game?

[slim spruce]

see the pins for a solution

[opal oasis]

ahhh

i deleted the heck out of itonce its done ill try it again

[sudden beacon]

what does this symbol mean in arena?

[slim spruce]

@plain crane to use modmail your dms must be open

??modmail

[white steppe]

Hello! In order to use modmail, please open your DMs to server members.
If the previous does not work ; will have to adjust your per-server Privacy as well.

https://cdn.discordapp.com/attachments/983260800791756820/1037866199406628874/image.png
https://cdn.discordapp.com/attachments/983260800791756820/1047686581575766047/image.png

[true dagger]

I'm having a really wierd issue with practice mode, where I turn off AI but AI is in map anyways? I've been trying to get in a run of practice mode on streets to refresh my memory, but I keep getting sniped within seconds of spawning, despite turning off AI. Weirdly, it always one of the guards, even in places they really shouldnt be

I've so far spent a cumulative 37 minutes on loading screens and about 2 minutes in practice mode on map, it's getting really frustrating

[lost hornet]

https://escapefromtarkov.fandom.com/wiki/Arena#Weapon_tasks

[jagged escarp]

Why is the christmas tree still around, I thought it would be removed today

[slate rock]

Good luck, I have a similar situation been waiting for…2 months now?

[solar breach]

Man it would be awesome if there was map voice chat rooms for labyrinth. I've had no less than 20 people join our shoreline room asking if we were doing labyrinth.

[timid lintel]

are you not able to accept a quest from the btr driver in the same raid you turned one in?

[spiral hare]

nope

[dusky monolith]

(PVE Problem with transiting to Labyrinth) Ive been trying to Transit to Labyrinth with inconsistent success. I can get in only like 1 out of 5 raids and if i fail to get in it will say Match has been Canceled or Already completed. I Cleared Cache, Uninstalled and Downloaded the game again, Played on BSG servers, Played on Local servers, Lowered my resolution to 1280x720. Could it be an issue with my hardware just being old? Im running a ryzen 5 4500, 2 Rx 580's in crossfire, 16gb of ddr4 3600 mhz

[jagged escarp]

I dont think Tarkov support Crossfire or nvidia SLI. That could be your issue, but just my guess.

[dusky monolith]

I have crossfire turned off on tarkov. i use the second RX 580 for lossless scaling

[jagged escarp]

Are you running the game off a SSD?

[dusky monolith]

Im running it of a Samsung 980 m.2

[jagged escarp]

Im gonna assume you're also connected to the lowest ping servers you can in the launcher?

[dusky monolith]

Yes. i get around 40-60 ping

[jagged escarp]

it might be a ram issue which i hate saying with how prices are, you're running 16gbs which might be your issue, the game is super ram hungry and has a memory leak if I remember correctly.

idk the specifics, but Id assume the game tries to load the map textures and loot table into your ram, and when it runs out it ends up taking longer cause its using your pagefile for extra "ram".

And then in turn since it is taking long enough the servers might be throwing an error.

[dusky monolith]

I might be able to upgrade ram since im still on DDR4 so the prices shouldnt be too bad.

[jagged escarp]

If anything id go for a kit thats atleast 32gb which is still alot, but with how unoptimized games have been recently i cant be more happy that i have a kit of 64gb.

[dusky monolith]

im kinda stuck with either getting the 32gb of ddr4 now or save up for 64gb of ddr5 since i have an am5 motherboard and a ryzen 7 9800X3D sitting in a drawer

[jagged escarp]

I’d argue save up and use your new motherboard and cpu. I just went from an i9 14900kf to am5 9800x3d. And it’s genuinely a noticeable increase in avg and 1% lows.

Granted I’m running a rtx 4080.

[viscid torrent]

??events

[white steppe]

https://www.escapefromtarkov.com/counter/kolotun

[nimble stump]

how can i upgrade my game on steam ı've been playing standart edition over 120 hours now i wanna upgrade to prepare for escape edition but it doesnt let me i dont want to upgrade via official site my bank doesnt let me and to much prices over steam is there is a way to do it ?

[dusky monolith]

Try buying from the downloadable content section. not from one of the 3 main bundles they sell. i hope this helps

[fast tiger]

click link, follow instructions

⬇️

[white steppe]

#community-support message

[dusky monolith]

thank you very much for trying to help me again

[fast tiger]

setting pagefile is the closest to "download ram" 🙂

no worries, hope it helps

[nimble stump]

thanks but it doesnt 🙁 they dont have individual prices only bundle prices they have and that includes eft thats why we cant buy it

[dusky monolith]

Yea thats stupid why offer the expansion seperately if you cant buy it without the bundle

[shy mist]

How long do you have to wait to get an answer about suspended account for "security reasons"? It's going to be a full week and BSG didn't answer a ticket or an email.

[cedar sand]

Most people say it can take around a month to recover an account

[shy mist]

Fuck me, that's insane

They suspended it, can't reset password even though mail is unchanged.

I wonder what they are smoking there in bsg support, sounds like a fun job.

[fast tiger]

what email provider?

[shy mist]

gmail

[shy mist]

Is there a way to reach out somewhere else than tickets and support email?

[fast tiger]

no

[jovial kettle]

no one can tell me that the antique book exists

it literly is a myth since the loot nerf

[shy mist]

Incredible how bad their technical support is

Never met with something like this before

[fast tiger]

i hope you have original receipts ready from the time when u bought the game

[fast tiger]

checked tarkov wiki?

[jovial kettle]

yes it says search safes, and drawers

searched atleast 150 safes and 60 drawers

im looking since 3 days

havent even seen it

[shy mist]

Doesn't matter, they need a month to wake up unfortunately.

[wispy tree]

Hey guys I recently installed a new windows security update and now everytime I lauch the game I get a battleye thing pop up saying file blocked. I have tried everything to stop it, it says I can play the game still but I feel weird about it! I am reinstalling the game rn

[mild flame]

whitelist it?

[wispy tree]

In windows defender??

[mild flame]

yes

[wispy tree]

I will try once its reninstalled thank you

[wispy tree]

Should I whitelist the whole BSG Launcher file?

[civic agate]

Hello, Does anyone know how long it takes for support to process an account recovery request?

Unfortunately, I was hacked yesterday and since today I can no longer access my account because I am logged out of the launcher.

You don't even get an email to confirm that support has received your request...

[shy mist]

I have a problem that account is not hacked, but "suspended" and they still didn't answer for a week. Still waiting

[mild flame]

i did that just in case

[wispy tree]

Okay thank you

[civic agate]

@shy mist great ...

[fast tiger]

Takes a week to respond and a month to resolve, as people shared in this channel

[wispy tree]

Did you not have an authenticator setup??

[wispy tree]

Reinstalling and doing the defender thing did not work

weird man

[alpine canyon]

also where did you get your account

[civic agate]

@fast tiger thank you ... around a month without EFT ... that's tough

[mild flame]

you learnt a lesson to be mindful about protection of your online stuff

[civic agate]

@mild flame my computer is save. Email is save ... they but an new emailaccount to my bsg account. i dont know how that was so easily possible without any verification .... And they got acces to my linked discord ... but there i changed already everything

[wispy tree]

I uninstalled the windows security update and it fixed it.. I have seen on reddit alot of people are having so many issues with that update

[mild flame]

good then

[wispy tree]

Use an authenticator app for all important accounts man, I never used to but now I do.. Tarkov is an expensive game and it should be secured tight..

[wispy tree]

yesir thank you for the help either way

[glacial charm]

I keep getting this error when trying to launch tarkov through steam when I log into the launcher it says do I want to link my steam account with bsg account (has already been linked for 350+ hours of ingame time) and then fails to login and gives me back the same error, restarted steam pc nothing fixing this

been having this happen recently normally turning off launcher and restarting launch through steam fixes it but not this time

if anyone knows how this could be fixed pls let me know

[cedar sand]

The fix is pinned

[glacial charm]

oh ok thank you

[rich tartan]

cool way of displaying things

i swear im getting all the bugs

[jovial kettle]

can antique books spawn under the christmas trees?

[fast tiger]

never seen

[jovial kettle]

me neither

then WHERE THE FUCK DOES THIS STUPID BOOK SPAWN

[balmy pine]

yes

ive got them from file cabinets, safes, and dufflebags

[jovial kettle]

me too until 4 days ago

since then i havevnt seen a single one

looted 150 safes and atleast 50 filing cabinets

[balmy pine]

just unlucky then xD

[jovial kettle]

got every single collector item atleast 5 times except this book

[balmy pine]

i always make sure i save the first one of every collector item i find specifically for that issue

i was stuck on johnb glasses last wipe and then this winter event ive found a half dozen under the christmas trees

piss me off

[jovial kettle]

thats what im doing too but this book was so common that i didnt care and now it got deleted from existence

[balmy pine]

nah, its just because you are looking for it so hard. id suggest stop the search and just do other things for a while and itll turn up

[jovial kettle]

i have nothing else to do

except that my tarkov just randomly disconects even tho my internet is fine

again

are the tarkov servers tweakin again?

[jovial kettle]

im gonna break my neck

[balmy pine]

[jovial kettle]

its pve

[balmy pine]

at least you arent task blocked by the marked 314 key

[jovial kettle]

nevermind

[prisma forge]

Hey i got a problem with playing tarkov. I cant play the game since last week. When i try to go ingame i have the loading profile data for 10 minutes and when its finished i get a SSL Error and the cycle repeats. I disabled ipv6 set and manuell DSL how it was recommended on the Forum (on my router and in my pc). Furthermore i flushed DNS and everything. I saw an reddit post with the exact same problem (https://www.reddit.com/r/EscapefromTarkov/comments/1q27c57/bug_stuck_in_the_background_screen_or_in_loading/) but with no replies yet. If anyone has the same problem or knows a solution pls @ me or dm me 🙂

[humble prism]

If your german and using vodafone, use cloudflare warp should be free and activate it then should be able to run

[prisma forge]

if this works your my goat

and yea im german and using vodafone lol

[torn aurora]

Hello everyone! Im pretty new in EFT and i dont know why the game runs so bad in my pc, its probably because is a low tier pc, but i was wondering if someone can help me to make it run faster and better

[humble prism]

Yeah its been a recent issue

[prisma forge]

doesnt seem to work eather. should i enable ipv6 and reset the dns again ?

[chrome wind]

Hi guys, I wanted to know if any of you have received this kind of error. I read on Reddit that it could be because I tried to log into my account, so I sent the form to support. Do you know how long it takes them to respond?

[humble prism]

Not sure how it works myself. Just what people have been saying

[prisma forge]

kk thanks anyway

[slim spruce]

did you buy a code from a website for the account?

[chrome wind]

No no I bought the game from the site

And even every expansions

[slim spruce]

premade from someone else?

[chrome wind]

No absolutely not , I'm playing alone since 2018 bought the game from myself from the site , and recently even bought the EOD expansion with the stash expansions

[slim spruce]

This error usually happens when it detects you bought the account from someone but can sometimes be for something else. Contact support via email to confirm you're the true owner.

??support

[e-mail]

[chrome wind]

Thanks for the answers 🙂 I already e-mailed them yesterday with the receipt of my payment from xsolla , so I hope this will fix this issue as soon as possible

[prisma forge]

bro it works now. thanks a lot. i will jerk you off

[humble prism]

Yw, and uhh interesting

[bleak lantern]

it says that if i need to play the history i need to change it from website

[shy mist]

not sure, can't remember now, but reset password does nothing, even though the mail is the same

[shy mist]

bought key on xsolla some time ago

i did however recently logged on a different computer then back on mine

[cedar sand]

I don’t understand what you are saying this doesn’t make sense

You change between PVP and PVE on the game main menu, not the website

[frail garden]

Why is BSG Support so bad i put a ticket on the 3rd Jan and ive got no reply

[cobalt plume]

try 20 Dec

[humble prism]

Nothing we can do about it

[wide heart]

is anyone well having that issue between both games? for the tasks for ref?

if anyone found the issue plz tell me lmao

[ebon pier]

Anyone know why my raids keep getting stuck on loading map? Doesn't happen every time, but i'll have to back out and alt f4 or something and relaunch the game. i have a ryzen 9 9950x3d and a 5090

[languid crescent]

I need some setting tweaks for my game need constant fps while having good graphics

I can share my pc specs

[cedar sand]

Ram?

[atomic mesa]

Should I get a r5 5600 or a r7 5800x for tarkov ? I mean not just but need an upgrade from r5 1500x and I found a r7 5800x for 160€

I got a 3070 ti and 16gb ddr4 kinda wanted 32gb ddr4 if I can find for cheap

In 1440p

[cedar sand]

You shouldn’t even consider an upgrade unless it’s an X3D processor

And you’ll want 32GB RAM no question

[atomic mesa]

Well I really need an upgrade lmao and can't get any x3d CPU rn so all I can Is a 5800x the best of I can

Not just for tarkov but to stop my bottleneck in general but I'm seeing gameplays on a 5600 getting 60fps on ultra fine on streets with a gtx 1080 16gb ram

[cedar sand]

You will be spending money for zero performance gain

As I said, it’s pointless to consider an upgrade

If those are your options

[atomic mesa]

☠️☠️☠️ going from a r5 1500x to a r7 5800x is huge upgrade in general not for tarkov

And it will stop my 3070 ti from bottlenecking too

What are these pc knowledges😭

[strong dirge]

Anyone knows how to lose rogue aggro? ran like 6factory raid but still santa is shooting at me

[cedar sand]

We’re in the Tarkov community support channel

We are discussing Tarkov performance

[atomic mesa]

Seeing on yt from r5 1600 to r7 5800x having huge differences

Sure but you don't necessarily need an x3d cpu

[cedar sand]

Play 3 lighthouse raids and don’t attack Santa or Rogues

[atomic mesa]

Only if you want max of max performance

[strong dirge]

I see, thanks, I'll go try it now

[cedar sand]

You asked for advice, I gave you my advice as both someone who helps this channel with tech issues daily for years and went from a 3600 to a 5800 and saw literally zero performance increase in game and then went to a 5800X3D and my FPS doubled

[atomic mesa]

A 7800x3d is cheaper than a 5800x3d but problem is ram for ddr5 or can't find the 5800x3d for less than 600€ where I live

[cedar sand]

If you don’t like my advice, do as you please, I can’t stop you either way, but it’s a waste of money

[atomic mesa]

Well not really bcs for other games I need a better cpu to stop the bottleneck so not a waste at all going from a r5 1500x to r7 5800x

[cedar sand]

Then buy the processor you want

But if you ask advice in here

You’re getting Tarkov advice

[atomic mesa]

True

[high wave]

CaN someone help me find out why to great heights 1 isnt showing up for arena challenges

[cedar sand]

I mean, the why is because it’s bugged

[high wave]

wat i do

[cedar sand]

Nothing, it’ll sync on its own

[teal mesa]

For other games 💯 but Tarkov I wouldnt bother. <9800x3d/ 5090 240fps on ultra but the 1% lows still run crap even with smooth motion on

[atomic mesa]

Yea I'm only looking for 60-120fps max around that ofc not fixed fps but still average 80fps I saw from others with same specs

[teal mesa]

Tarkov needs a overhaul when it comes to its old engine 🙁

[cedar sand]

It's not that the engine is old, it's not geared for projects of this scale

Tarkov runs on the same engine as Among Us lol

It's frankly amazing the game even functions as much as it does

And expecting them to rebuild the entire game from the ground up post-release just isn't really something we should ever expect to happen

Gotta work with what we have

and for most people, that means brute forcing it with 3D v-cache and good memory

[teal mesa]

Yes and sadly im one off them with a 9800x3d/ 5090 32gb @6000 fps stays at 240 but 1% lows drop 120-160 very noticeable 🙁

[wild gulch]

Is it just me, or are the Tarkov servers taking a dump? The rubber-banding is horrible, along with the packet loss—and that’s not even the worst of it. My PC runs this game fine (I’m a computer engineer, FYI), but I’m still getting consistent frame drops. The bugs are insane. I literally just encountered back-to-back raids where I had a gun bug that prevented me from taking out my weapon—I was stuck healing. And that’s only one of many bugs I’ve run into today, not even worth listing them all. It’s just nuts. I’ve encountered more bugs in a single day than I have in a long time. The worst part is, it doesn’t seem to get better. Every day I play, these issues either go unfixed or get worse. It’s outrageous.

Sorry, I needed to rant. It’s just so annoying.

[tall oracle]

yeah for some reason from windowed to borderless my fps is choppy but 155 fps consistently.

then I go from fullscreen to borderless its back to normal

but at some points it goes back to being choppy idk why

[honest socket]

Anyone hand in the Labyrinth research report without reading it? I handed it in but i still have the task to find it and read it, but when i go to shoreline its not there...

[high wave]

Will me doing the challenges on pvp effect the pve tasks for ref

[humble prism]

Go to your handbook qnd read it

[urban torrent]

Same specs kind of but what res are you playing?

[pallid canopy]

I get this bug almost 1 in 3 games is there a way to prevent this
only way I know is have to relog to fix it so far, but doing this mid raid is painfully risky
Any help of status on it would love to know 💜

even when looting a seperate container will show this artifect of looting a PMC or AI

video for more clearence

[teal mesa]

2k

[weary oak]

Old bug that came back with 1.0 release afaik theres no way to prevent it, and as you said its fixed by restarting game

[pallid canopy]

thats big sad to hear non the less thanks for a response 💜
hope will be fixed soon then

[humble prism]

Dont tab out instantly when you tag a body

[urban torrent]

Thinking of buying a really good 1440p monitor, playing 4K 240 atm

[pallid canopy]

I do tap on dead bodies for the xp and instant tab out to get a going gonna try to give the game some more time hoping the bug will stay away 💜

[humble prism]

Yeah its when you tag a body then tab back out before it loads the inv

[pallid canopy]

seems pretty logic that it would cause the problem

[lime mountain]

is the change to the terminal group transit only for pvp or can you transit as a group on pve aswell? im not seeing a clear answer anywhere

[gaunt hornet]

Im having heavy ping and packet loss spike even tho it was fine the whole raid
I got disconnected at the last 5 minutes and got forced MIA why is this happening???

[mild flame]

cause server stuff?

[gaunt hornet]

so pretty much I got forced MIA even tho its not my fault
thats fun

[mild flame]

nothing much we can do even with ranting.

[gaunt hornet]

yeah

[shadow perch]

I haven’t logged in for two days, and when I checked today, everything in my inventory was gone. The previous Twitch drop rewards and insured items showed as claimed, and I lost 10 million rubles in my inventory. There were no email alerts for unusual logins on my account. It seemed like someone had moved my items around—the guns on the gun rack in the hideout were still there, the exhibits in the display case were also intact, and my character’s skills remained, but my inventory was gone along with 10 million rubles. I didn’t play for two days and never received any verification emails for abnormal logins, nor have I ever played at an internet café. What should I do?

[mild flame]

reset all your pws.

[barren spoke]

i am trying to install eft arena and it keeps crashing my bsg launcher and discord, pretty much freezes my whole pc. what can i do to fix this?

[tidal mauve]

Anyone got a fix for the " Ticket " mechanic 40 btc failed the quest already but did not get any msg from kerman and mechanic already tried crafting something in intel and claim it and restarting the game.

[mild flame]

bsod?

[delicate bough]

Nothing but backend errors today running PvE Woods or Factory (local servers). None of the raids are getting registered. I cleaned the log files, verified integrity of game files. Am I the only one with this issue? It's been happening since last night.

[cedar sand]

Loot bodies slower and it won’t happen anymore

[cedar sand]

There is nothing you can “do”, you need to focus on securing your account, what you described can only be done manually by another user

[mild flame]

are you doing test drive?

[delicate bough]

No, im doing Return the favor (15 pmcs around the mountain area on woods) so you'd understand how frustrating it is when you kill 4 pmcs and they dont count 😄

I guess im gonna have to wait for my buddy so that we play on bsg servers. Can't run solo on a bsg server for Woods

[mild flame]

what weapon are you running with

[delicate bough]

NL545

[cedar sand]

Apparently this issue is caused by gear you are using, if you remove all of your gear you’ll be able to identify the problem item

[delicate bough]

So weird because ive been almost exclusively running the same kit since I started

[cedar sand]

If you change your kit entirely the issue should go away

But whatever item was causing it will need to be discarded

[delicate bough]

I will try that. Is it possible that an item becomes problematic all of a sudden ? Like I said I dont recall changing anything from my set. I did get my gun back from insurrance tho

Anyways, thanks for the tips, I will give it a shot

[cedar sand]

There’s no reason to expect it has to always have given you the error in the past, the bug is tied with insurance though yes

[pallid canopy]

Got that tip from a player after posting about it will take note non the less thansk for the clearence 💜

[boreal geyser]

Game launch error

ERROR: 103003

Integrity check error

ERROR: 109002
anyone know how to fix the issue, its when i switch between tarkov and arena it happens really. Also for some reason i have doge textures on some weapons/attachments but when i inspect they are fine.

[cedar sand]

The doge textures are corrupt game files, verify your files

[errant shell]

One message removed from a suspended account.

[boreal geyser]

any info on why when i swap games they always pop up with error and needing repair

[cedar sand]

Because your game files are corrupt

[boreal geyser]

ok sorry thought it may be a seperate issue since it only happened when i swapped games and when i click repair it doesnt fix the issue 😄

[onyx tundra]

Ok sooo.. I guess them temporarily suspended my account and had to contact support, so I did and sent the 37 attachments saying I owned the account and things that I have bought, it’s been like 5 days, or more.. are they going to send me an email back or unlock my account, it’s a 9000 hour account… 3 weeks before someone got in my account and deleted and sold everything in my stash, I created a ticket on that also with all attached files and screenshots, they haven’t responded to that either..

[cedar sand]

Sorry but why are you telling people here this?

[boreal geyser]

thinks hes more asking about the response time/ how will they respond to him.

or if they will respond to him about the issue.

[cedar sand]

No account support via Discord

[onyx tundra]

Yes asking for a time frame, not looking to cause any issue, but I guess I already upset someone by asking

[onyx tundra]

Why would you think I was asking..!! Self explanatory isn’t it

[cedar sand]

No one is upset, I just explained that no one here can provide a time frame to you

Telling you a time would be lying to you just to see you at ease

[onyx tundra]

Got it.. I’ll be over here waiting in a corner..

[chrome vault]

It mostly a time waiting game my account has hacked and my email and two face has been changed still waiting for a response what I been told by other people it a bit of long process to get response so it case of sit back and wait

[boreal geyser]

^ think this was the kind of response was what OG was looking for

[boreal geyser]

i have verified both games again and then swapped from arena to EFT and the same error has launched

[cedar sand]

Do you have the games installed into the same folder?

[boreal geyser]

possibly not. Think this is the issue?

like they use textures shared so when i swap it has to repair

[cedar sand]

Well something is wrong with your game files and installing them into the same folder would cause that

Because they are separate games

[boreal geyser]

so they shouldnt be in same folder?

sorry just confirming so i dont have redo installation

[cedar sand]

If they were in the same folder you definitely would have to reinstall both games

There would be no way to separate them manually

[civic agate]

@onyx tundra i feel you. The fact that you don't even get an automatic email reply confirming that they received your email makes the waiting even more unbearable.

[boreal geyser]

ok thank you

[tardy steeple]

So last night my ISP went down mid terminal run. I was in the middle of point safe room when it went down. I logged in this morning and confirmed all my gear was back but the alpha case with evidence wasn’t on my person. I don’t have a system message to claim it again. Is there a way for me to get it back or am I screwed?

[raven jasper]

just finished hotwheels for btr but im not getting a new task what do i do?

[hushed sonnet]

Hey after every raid I get this very nice error

[neat wadi]

is bsg gonna fix the bug where mid raid you suddenly are only able to loot chest rigs? my buddy died with an 800k+ kit and I could only get his rig out

[cedar sand]

An insured piece of your equipment is causing this error, if you remove the item you will stop having the error

[hushed sonnet]

yey

[cedar sand]

They know about it, you can prevent it from happening by not looting too quickly, don’t spam the tab button

[autumn steeple]

I transfer from PVP to PVE, played for some raid. Then I cant transfer from PVE to PVP, I click the PVP but nothing happened

[lavish blaze]

cant really login to my acc for sum reason... anyone know why? Putiing in the correct pass and email

[slim spruce]

see the pins

[lavish blaze]

Ive got access to it in the eft site too, im logged in rn

oh ty

[dusty fable]

I gotta know how long is too long for ticket to be open and zero word from tarkov a month six months a year?

[cedar sand]

We cannot provide any ETA for ticket responses as we’re just players like you

[dusty fable]

I know but yall have experience so any word even if its wrong would be nice

[cedar sand]

My last ticket with support was replied to the next day

[dusty fable]

Wild so I must be forgotten at this point its been over a month

[cedar sand]

What is your ticket about?

[azure oyster]

has anyone had issues with the Tour last step? went to labs, went to the management, went to server room, went to sewers and it said chapter complete, when extracted via sewers im not able to load up labs on the map screen and the chapter has all parts unchecked. i did restart game.

[dusty fable]

Full account deletion

Its all gone 120$ poofed

[cedar sand]

Accounts are not deleted

[dusty fable]

I still have a tarkov account but its like its a base account because all my upgrades are gone my stats and currency is gone

Its like I woke up and bought a basic copy of tarkov and never touched it

[cedar sand]

That also doesn’t happen you must be mistaken by something, either you’re logged into a different account or your purchase was charged back

[dusty fable]

Nope

Its all there in my tarkov profile

[cedar sand]

I’ve seen people say similar things to you dozens of times

And it’s always them confusing something

[dusty fable]

Im looking at my matching tarkov launcher and tarkov website both with my login and proof of purchase but yeah

Good luck to me ig

[cedar sand]

Yeah I understand that, I’m just telling you what I know as an experienced helper as you said yourself

I’ve seen this same complaint a lot and the user is always just logged into the wrong account or they refunded their upgrade

[dusty fable]

Im getting nowhere here bye

[tepid wing]

Hi
Is there any other way of contacting Battlestate support? like a ticket system or is it just the email?

[unique kettle]

You can open support tickets on the website when you log in. Otherwise you can only use the email

[tepid wing]

well the issue is my account got hacked and the log in email got changed

[tepid wing]

where exactly can i open a ticket?

ok nvm found it

[queen oxide]

Does Tarkov support FSR 3.1+?

I play in 4k and the fps sucks ass

[dull glen]

i have this problem how can i join inside?

@cedar sand

[cedar sand]

You can’t, you need to reset the raid

Someone has shot the guards or Zryachiy so it’s on lockdown

[dull glen]

i did

nobody shooted zryachiy

i have a quest items for batya

i came 2 times

[cedar sand]

Then someone is inside

[dull glen]

impossible

[cedar sand]

Then someone has engaged Zryachiy or his guards

[dull glen]

i will try again

[bleak lantern]

I start playing PvP, after several issues and cheaters i swift into PvE from the game BUT, if i wanna do the history (chapter missions) i had to swich from the website from PvP to PvE because i cant have the history in both modes, that is the message that appear to me.

[cedar sand]

To access story chapters in PVE you need to have reset your PVE profile via the website, is this what you mean?

[bleak lantern]

yes, but with the hack raids on tarkov profiles i need to change my email, i send an email to support, because i cant access website and cant enter my old mail because was blocked for (several attempts)

[cedar sand]

You have to wait for support to reply and go through the recovery process, this Discord cannot help

[bleak lantern]

that was all the issue, thank you sir Chekannaya

[chrome sierra]

Umm my accound got hacked i already sent an email

no repsonse for 3 days now how long does it take ?

[cedar sand]

We can't give you an estimation, but many users report multiple weeks for account recovery

[chrome sierra]

damn ok mf is already playing on it lmao i have 2fa and still lol

[humble prism]

Better start praying for your stash.

[chrome sierra]

ikr seems like its gonna take a while

[analog shore]

Howcome it happens so often that the game just keeps loading infinitely after extracting from a raid. Can't even get to the stat screen to see my kills etc

it's in 1.0 now, but the basics don't even work and have never worked

[rich harbor]

i keep getting [INFO] Blocked loading of file: "C:\Windows\assembly\NativeImages_v4.0.30319_64\System\df9795fe2c47c21e4933c375448a822c\System.ni.dll".
Error when i try to connect to a server to play, what do i need to do to fix it?

[cedar sand]

Can you screenshot the full error

[cedar sand]

Disable any antivirus and add a firewall exception for the launcher and game

[rich harbor]

ill have to try and find a video of how to do that

[foggy bobcat]

Sry to pop in here but the main chat did not seem to know what is going on with my session.
I died in a raid and now keep spawning back into the same raid!
I dont seem to be able to interact with anything but I can walk around and die again.
Anybody heared about this before?

[rich harbor]

nothing is working

[shy mist]

2 weeks going now, not hacked, but "suspended"

[compact meadow]

Am I supposed to have 2 or is this a bug?

[slate topaz]

how do I limit the lfg to 3 people?

[cedar sand]

#lfg-info

[amber nexus]

noticed that Preset M for DLSS 4.5 is breaking vsync.

anyone else notice this?? i'm getting lots of tearing. i have to use preset L to not get tearing

[versed river]

anybody know how to fix the game notifying me about the notes I've already found for story stuff and even having 3 ghost notifications when I clear them all?

[slim spruce]

@brittle hazel to use modmail your dms must be open

??modmail

[white steppe]

Hello! In order to use modmail, please open your DMs to server members.
If the previous does not work ; will have to adjust your per-server Privacy as well.

https://cdn.discordapp.com/attachments/983260800791756820/1037866199406628874/image.png
https://cdn.discordapp.com/attachments/983260800791756820/1047686581575766047/image.png

[wooden bough]

Why this doesnt work for gunsmith old friend request

i put everything right

[slim spruce]

wrong laser device

i think

oh i see

you don't have the spacer

[crisp olive]

I am having trouble logging into my account it keeps saying my email is nor found but I know my email should be found

[astral sail]

was running in shoreline right next to the terminal transit and heard a shot and puff i got "disconnected" into the death screen, the health thing just shows a previous shot, did the sniper kill me or wat

[ornate seal]

have they seriously not fixed error 0 for steam users yet? its been going on for more than a few weeks now

[astral sail]

the one that doesnt let you open the launcher? there is an easy fix for it although it might come back

[slim spruce]

pins for a fix

[ornate seal]

@slim spruce yeah except that fix doesnt work for me, at all

[plucky dawn]

any fix for not being able to interact with the radio to set the frequency? I have all the items req... including the notes etc.

[inland zealot]

I've unlocked lightkeeper for the first time. I'm up to the part where I've opened the case. But how come I never got the side quests from him? Like for information source? I did all the dialogue options and nothing happens.

[brazen kraken]

why is all of this red? I read and pick up literally everything every guide says

[plucky dawn]

I have the same and im further along the quest. I think its a qol bug. in raid youll get different statuses.

[quaint jackal]

Does anyone know how to fix this : If it crashes in fullscreen borderless, just keeps running in background and can not force close until i reset pc, whether its a fresh boot up or not

[white fjord]

Anyone can help me with this?

Trying to buy a thicc weapon case and this happens each time

[copper void]

its been over 5 days since ive completed gunsmith 21 and I still havent gotten gunsmith 22, what can i do to fix it?

[hard glade]

what level are you

[copper void]

this was solved in the main eft chat, thank you though! I am lvl 38 lol need 1 more lvl

[hard glade]

word i only ask because i slacked on them hard and started doing them until i found myself level locked 😭

[weak granite]

You walked too close to the transit

The sniper killed you

[weak granite]

??error0

[white steppe]

to fix the "error0" follow these steps

• Close Steam
• Windows key + R
• paste %APPDATA%Battlestate games
• Enter bsglauncher folder
• delete "settings" (no file extension)
• Restart launcher. (do it while it's closed).

[fallow hull]

hello help me

[delicate bough]

Do you know if I just need to change the kit or do I need to completely delete the gear from my stash too? Because I just ran a naked Factory run and im still getting backend errors

[cedar sand]

Do you have your secure container equipped? I saw people saying running a raid with absolutely nothing resolved it

[delicate bough]

my kappa case was in my stash

I was completly naked

[tall oracle]

I’m having stutters on borderless but not full-screen/windowed and idrk how to fix it. Anyone know what could possibly be the issue?

[grizzled bay]

Anyone know how to fix the Friend From the West Part 2 bug where it eats your money? tried resetting, its taken like 15k of my dollars now -_-

wait, think it fixed itself, it took my money. I think just turned it in again even tho I didnt have the money on me, and it seemed to accept it 🤷‍♂️

[granite zealot]

Hi, I completed “Hot Wheels – Let’s Try Again”, but the BTR driver didn’t give me “Inevitable Response.”
Is this a bug, or is there something specific I need to do to unlock it?

[thorny forge]

anyone with a 7800x3d and 7800xt rig or equivilant that can give me an idea of what fps you're getting? thanks

[mild flame]

google the wiki

[placid sky]

would this be the place to ask about JSON parse errors?

[mild flame]

error message?

[placid sky]

screenshots fine, right?

[mild flame]

that's what we need to see to know what's going on

[placid sky]

just makin sure its fine to post an image is all.

item in question is a THICC weapon case, to Jaeger. he's LL4

I absolutely have 2 weapon cases, 4 ammunition cases, and 10 metal parts, and there is a 5x2 space available in my inventory to receive the thicc. no items are inside of the old cases

[mild flame]

complete one quest from him to level up LL.

[placid sky]

so what youre saying is, there exists a bug, where loyalty upgrades dont "finish" until you complete a quest for the trader

[mild flame]

LL is low as mentioned in the screenshot. most likely missing 0.01 rep as the amount shown is rounded up.

[mild flame]

correction: missing 0.001 rep

[placid sky]

.001, after the .08 over the .5 required?

[mild flame]

yes. amount shown is rounded up

[placid sky]

right, rounded up to .58, from what, .49?

[mild flame]

no one knows. it's how the system is. just go complete one more task from that trader

[sharp forge]

has anybody had issues with the support just not replying to their email about account recovery. ive sent two emails so far and dont know what else i could do to get attention. would love to get some help or atleast point me to the right direction.

[mild flame]

that's not an issue. just gotta wait for their reply. But if you send another one, your queue will be reset.

[sharp forge]

its been like 6 days. i think it might be time for a reply from them.

[mild flame]

it has ONLY been 6 days. some waited longer. we cant do anything else here.

[sharp forge]

just asking if people had similar issues and had to reach them differently.

[mild flame]

there's no other way to reach them.

[humble prism]

Many have said couple weeks or more

[sharp forge]

that's actually insane but nothing else to do but wait. thank you for the reply.

[little trench]

Anyone getting high packet loss lately?

[open anchor]

can someone help me how do i get the tarkov news bot to my servers?

[cedar sand]

Go to announcements and click follow

[rotund crypt]

I completed Price of Independence last night. Got the completed marker and everything. Tried handing it last night too but BTR didnt spawn so I decided to do it tonight after my work shift instead since it was 2am last night.

I logged in tonight, saw it still completed. I run a scav raid to test the ping since Asian server pings can vary. I died with the scav but the ping was fine.

I then tried handing it in, died the first raid. Second raid I was able to reach the BTR but did not have the option. I checked the task tab and now see it reset. I checked the wiki and found a note that it may have been caused by the scav run I mentioned earlier.

Any chance BSG will help me complete this quest again or am I fucked? Took me over 3-4 hours of trying last night to do it

[open anchor]

ty brother

[mild flame]

why will bsg help you complete a quest?

[rotund crypt]

Cause I already completed it, but a bug caused it to reset

It was already in the turn in part

[mild flame]

then you report that bug. but bsg has no reason to help you complete anything.

[rotund crypt]

Already did create a bug report on the launcher. I don't really want to spend another 3 hours doing it again. Took me 3 attempts in total but it was a pain in the butt

[cedar sand]

BSG won’t do anything

You’ll have to do the task again

[fast tiger]

From Tarkov wiki:

[rotund crypt]

Yeah, I just saw that. I always do the scav run as a test for ping since Asian servers can be "fucky" at times

This is the most unique bug I have seen for a quest ngl. I guess it has something to do with it being with the BTR and a not a trader.

[prisma mason]

how do i fix this? happens for 2 days back to back when i want to play raid

[upper robin]

i have recently found out that due to me having tarkov installed on HDD and not SSD, my loading time was longer than other players. I am constantly getting killed by people camping anywhere i go. This shouldnt be possible in an online game, but here it is. TLDR: If you have slow loading other players will be on the server sooner getting advantage over you. Unplayable game

[prisma mason]

i mean hdd loads slower

[upper robin]

if the SSD doesnt fix loading issue for me, im done with the game

[prisma mason]

ssds loads faster mostly the nvme 2.0

[cedar sand]

You’re also making everyone in the lobby wait longer for the raid to start

It’s 2026, use an SSD

[upper robin]

yeah but they should optimize the game, not spawn other players before you spawn into the game

[mild flame]

your hardware is the issue. not the game now

[cedar sand]

The game waits for players to connect, after like 5 minutes it auto launches the server because 5-10 other players experience shouldn’t be ruined because you are using a HDD

This is not a game issue it’s a you issue

Use an SSD

[upper robin]

yeah im not saying im loading into raid 10 minutes

[prisma mason]

anyone who could help me ? this really bothers me

[upper robin]

even if i am 5 minutes loading my friend is there one minute earlier

[mild flame]

HDD reads files slower.

[mild flame]

crashes?

[prisma mason]

yeah when im loading into raid (mostly in reserve cuz i have one quest there) the game doesnt even load it just straight up crashes when loading local game

[mild flame]

repaired/ verified files?

[prisma mason]

i did everything clear temp clear cache even reinstalled it and it still crashes

[mild flame]

pc specs

[prisma mason]

even updated it (for some reason i did not had an updated version)

[prisma mason]

amd ryzen 7 9800x3d sapphire nitro rx 9060xt 16gb 32gb ram

[humble copper]

anyone had this problem before? reinstalled the game and still same error!

cant even repair

[prisma mason]

nvm since zero help i just uninstalled the game

[slim spruce]

white list the launcher and game folders in windows defender, reboot and repair as admin

[humble copper]

repair is getting stuck at 0%

[balmy orbit]

Hey guys, is there anyone on here in the BSG support team or able to help in regards to a ticket I have open? My account has been locked for well over a month now and I haven't had a response from the support team for almost 3 weeks 😕 any help here would be extremely appreciated 🙏

[keen kelp]

I have a really important question. I am getting torn by the choice of a video card. I choose between RTX5060Ti or 9070xt 16gb. Will dlss and nvidia's smooth motion really benefit tarkov and other games that much?

[fast tiger]

no official support is here, just us players help each other

[balmy orbit]

Ah ok bud thanks all the same 😊. You've no idea how much I've been missing it 😭 lol

[fast tiger]

did you get a first reply tho?

[balmy orbit]

Yeah but it happened on December 12th and they never got back to me until just before Christmas then I never heard anything else until January 14th which was the last I've heard. I missed the whole Christmas event and lost all my twitch drops for both EFT and Arena 😭

I took screenshots of them all though so hopefully they can give me some sort of comp or something 🤞🤞

[fast tiger]

i don´t think they will. recovering account often takes 4-6 weeks sadly
u provided them with everything they asked for?
like original invoice of the game?

[balmy orbit]

I have bud yeah. It's actually the second time it's happened to me man it happened in July last year too and it was resolved relatively quickly. That's why I've been kind of wondering what actually happening 😕

[fast tiger]

since game came out, support is bit slower. how fast back in july?

[balmy orbit]

It got sorted within a week/week and a half max

[fast tiger]

nice nice

this time just be patient is the only way rn

[balmy orbit]

I have no other option 🤣

But seriously man thanks for your help 🙏 appreciate it bro

[fast tiger]

[olive field]

i am trying to do eft old frined request quest on tarkov but the weapon is wrong

[slim spruce]

you don't have the riser for the sight

[gusty badge]

anyone else getting a the dreaded 1000 error trying to load in

Since this morning update?

[slim spruce]

what is the message?

[olive field]

it wont let me add AMSH

[slim spruce]

need the adapter

[gusty badge]

Error - 1000 Backend Error is the message I get.

I've removed and reinstalled twice.

[slim spruce]

are you loading into pve?

[olive field]

thats added already

[slim spruce]

i sent you the image

you're not using it

[gusty badge]

No, PVP, and this is happening from the launcher

[slim spruce]

what region?

[gusty badge]

US - East

[slim spruce]

Might have to wait it out, disable vpns and other network like software.

[slim spruce]

@nocturne spruce use #discord-mod-mail

[gusty badge]

Anyone know what this error might indicated?

Game launch error

ERROR: 103003

Error connecting to auth server

ERROR: 213

[nocturne spruce]

im trying

it sais react to it and i do but nothing happens

[lucid inlet]

been playing this game since 2018 but the 1.0 update is killing my load times for some reason. Its always "delayed" and my team finishes raids before im even in. yes, its on an ssd, 32gb ram, expanded my page file on drive with game. nothing seems to work.

[abstract silo]

is the ssd nearly full

[lucid inlet]

nope, just checked half of 1tb for the samsung 870 ssd. just increased page file to 50gb and still delayed

[pallid granite]

is kiba windows bulletproof

i just got shot by a player scav through the windows with lead 12g

[abstract silo]

at which part of the loading sequences take the longest to load

[lucid inlet]

loading map drags, but so does objects and synchronizing with players. unfortunately it seems all of the things loading are taking forever.

the little red triangle says "servers in region are under heavy load" but my 4 stack, (2 are my kids in same house) dont get the delay or at least nearly as often

just lost connection during this loadup...

play star citizen and no issues loading up there at all and its another poorly optimized game for comparison

[abstract silo]

it could either be the game not utilizing your cpu (as usual lol) to load in map and loot pools or your internet settings like having ipv6 enabled

[lucid inlet]

will check the ipv6, i even considered a new ethernet cord, running out of ideas. i appreciate your time trying to help tho

[abstract silo]

server seems to be overloaded as of now because of the recent update

i've been waiting for like 40 mins to find a server lol

[lucid inlet]

damn, i just got into a factory scav run but was over 12min

[lost hornet]

Not anymore

[slim anvil]

i got the card swwiped it at the shoreline reader got a bug and now kerman hates me im upset cause i did all that to get hit by a glitch that screwed me on my ending its honestly upsetting i went through all that work,40 bitcoins just to get fucked over...

[spark kite]

I need some tips or help, please. I have very low FPS with my settings (I've tried many different ones). My rig isn't bad, and my GPU/CPU are underutilized.

I play on an ultra-wide WQHD monitor.

Thanks in advance 🙂

[dense latch]

Hello guys, since today whenever i open the game i get this error. I also made a reinstall already but the problem is still the same....
Can someone maybe help me?

[slim spruce]

submit a bug report in the launcher about this

other things to try are relogging into the launcher and clearing game cache in the launcher

[dense latch]

okay yeah ive done everything already but nothing works, i made a report now thanks for your answer

[hallow nexus]

New player here, why is lab access card expensive again? I know you don't need access card to labs anymore. Did they change it?

[boreal geyser]

so my pc decided to fuck up so now im waiting to see if cause i was loading in to a transistion raid if my game either A: lets me keep my stuff from in the transistion (highly doubt) or B lose all the gear i had

Unable to download the file
Failed to download "/eft/client/live/distribs/1.0.1.1.42751_05e62e68-0898-450d-b3a9-49382c355246/Client.1.0.1.1.42751.zip"

ERROR: 0

[prisma mason]

Is there a way to reloate the pagefile? My C drive has the lowest of my 3 ssds

[slim spruce]

temporary internet problem

You can try the one in the pins

[boreal geyser]

ahh dont check pins all the time thanks 😄

[open gull]

im getting a backend error 1000. game crashes when i open it. i verified files.

[slim spruce]

@shy mist no memes

[shy mist]

tarkov technical support is a meme though

[slim spruce]

you have to wait for your email reply, nobody here can speed that up

[shy mist]

anyway, I am once again asking for technical support, any way to nudge technical support to check their email?

no bsg crew here?

[slim spruce]

wait your turn please

[shy mist]

what a joke

[rough palm]

anyone know a fix for eft launcher not installing the game and getting stuck on "calculating time" it also bricks my pc when i try installing it and i have to force restart my pc by switching it off at the wall...

if i try do anything else nothing happens, when i open task manager it just crashes the TM

[slim spruce]

pc specs?

[severe sonnet]

Whatever they did in todays patch has caused a ton of crashes for me. During load and in the hideout. Memory usage is off the charts now

[tardy pasture]

is there a bug with the blue flair? i did the questline but the barter did not become active

[storm edge]

Has anyone found a fix for server connection lost issues? For over a week now I've been unable to play more than 5 minutes in a raid without a disconnect. I load back in and if I'm alive I get booted again within 5 minutes. 1/10 raids I get booted before initially loading in. At first i thought it was a customs issue, but now it's every map both PMC and SCAV

mods - logs say the disconnect was for [reason: 2]

[cedar sand]

We can’t review logs

We are not BSG support

[storm edge]

okay. Any ideas on how I can fix this?

[cedar sand]

No if I knew what your problem was I’d have given you the solution just now

[storm edge]

Fair enough

[cedar sand]

You’re going to have to troubleshoot your own connection and system or contact support via your launcher

[storm edge]

I'll try that again. I've also done all of the technical fixes shown online. Alas, it was to no avail.

[serene cloud]

Hi I've been trying lately to do batya but it seems to me that on collecting the phone from woods task doesn't proceed and never spawn the phone
So i decided to go to another task the unheard
I went to labs got the two files read them in the map and in the menu but when i go to the next point Factory the third file doesn't appear also like come on does every task bugged or what plz help.

[hollow mauve]

Guys please, how can I FIX "server connection" lost ? I can only play 2 raids out of 5 with friends

[gusty badge]

anyone else recieving the 1000 backend error

[karmic flame]

I'm at the terminal and the door just... never opened? Might anyone have a fix? I tried restarting the game but that didn't work

[open gull]

yes ive had it for a few hours

[ruby bough]

you need an access card to enter labs everytime.

[inner flame]

you never picked up kermans cat treats on the desk in the armory

[fallow hull]

Which server should I set up so that I, from Russia, and my friend, from Ukraine, can join the game? It's impossible to live like this. Either my friend or I are blocked from raiding.

[cedar sand]

No idea what you mean

[fallow hull]

like this

[cedar sand]

I don’t speak Russian

Does that say server connection lost?

[fallow hull]

connection to the server was lost

[cedar sand]

What are your PC specs?

[fallow hull]

7500f + rtx4060ti

32gb ddr5

[cedar sand]

Don’t know then sorry

Other people matching just fine

[fallow hull]

sometimes we connecting to servers but it's happened +-1/10 raids

[cedar sand]

No idea man

Game working fine for me and my friends

[fallow hull]

:(

[storm edge]

Same issue for over a week now

[storm edge]

I've had the same issue for a while now. It may have something to do with a recent hardware update on the user side. I'm diggin in to it

It could also be specific servers (they're all different companies) or isp issues

If anyone finds a fix or answer PM me

Issue: Server connection lost

[hollow mauve]

Same here I live in Russia, server connection lost most of the time, If I play alone it's mostly no issues

[unborn estuary]

hi can someone from official support help me? i got my acc hacked and thay dont respond on emails