community-support

[craggy oasis]

bought tac map for arena days ago and still can't use it

[slim spruce]

did you make a ticket on the website?

[craggy oasis]

yup

[steep tinsel]

Hello guys, i have a question i am stuck on the Ref quest where u have to win 2 rounds in a row on CP/Blast or TeamFight on Arena i completed the Mission but on EFT its not sync. I know i can play 2 more game and win and it should fixed it but i am to tired to play and play on hope we can win 2 matches .. its so stressful 😄 is there any fix or the Support can do something or do i really have to play to get the quest finish again..?

[lime blaze]

anyone one steam get into the launcher im still error 0 at login and it wont let me on and no response for a week now from support

[slim spruce]

see the pins for a solution

[lime blaze]

yea no idea wat that was supposed to do but it didnt work

[slim spruce]

it deleted the glitched settings file

put that location into run and it opens the location

[lime blaze]

im saying im still getting the issue... there isnt a with local info from wat im seeing

[slim spruce]

that has worked for many people recently since it was found

you deleted this?

[lime blaze]

i think as its not really showing up in search in folder files for the game

every time i try and sign in im asked to sync my accounts and it still wont let me in

[slim spruce]

did you go to %APPDATA%\Battlestate games\ in the address or run bar?

it's in the bsglauncher folder in there

[lime blaze]

im playing through steam i didnt buy from official site

[slim spruce]

This doesn't matter it's the same

[lime blaze]

ok found it thnk you

[north anchor]

Thank you... I hate that it worked

You gotta cover up that email better

[restive crest]

Is there some kind of hack that lets people dc you from the server?

I have three raids in a row only on shoreline where i start taking damage then dc and when i reconnect it says no one killed me but i was shot a bunch by like 855a1 or m61

I have 0 connection issues any wehre else

Or is this an issue with the shoreline map specifically? I tried verifying files in the launcher and it says therye good

[still flint]

Hello, I am new to Tarkov and I wanted to know if someone could help me. It turns out I bought the game on Steam and I have two accounts in Tarkov, so I accidentally logged into my second account (where I have nothing) and now it won't let me log out or switch users in the launcher to my other account... what should I do? It's like it's stuck.

[weak granite]

Allegedly, yes

Tigz has experienced very similar stuff live on stream

[cold panther]

Hello, I recently bought a EFT on steam and I’ve not been able to play it due to the fact that it says post error and when I manage to get through that, it says I don’t even own the game. Does anyone know how to fix this issue?

[solar canyon]

The game is broken since 1 week if you had it on steam

I can’t play for the past 3 days and bsg dont answer on the ticket

[rocky mulch]

im just watching this dude cheat

[alpine canyon]

@rocky mulch if you believe someone in here is cheating, open a #discord-mod-mail

[mild flame]

post 0 error? see pinned messages

isnt that already in game?

[mild flame]

post 0 error? see pinned messages

[solar canyon]

That’s not working

It works the first Time but now I get the error everytime I open the game

[mild flame]

uhhh for players who have played a few wipes, they know what items they need or can refer to wiki

[unique kettle]

??tc

[white steppe]

Don't forget to head on to the Tarkov Community website at https://tarkov.community/ and add your feedback! Devs and Reps regularly look through and answer player feedback there, and your input matters!

[rough wren]

If I claim my Twitch drop into my stash like on this photo, will it expire?

[still flint]

Does anyone know why it always says "Invalid nickname"? I've tried everything and it always says the same thing.

[silver girder]

Where might I inquire about issues with my account?Seems it was hacked I can no longer log into the website.

[weak granite]

what happened here

[fast tiger]

write email to

??support

[white steppe]

[e-mail]

[fast tiger]

no

[fast tiger]

how much ram do you have?

[restive crest]

64 gigs 6600 mt

[fast tiger]

border snipers?

[fast tiger]

https://www.escapefromtarkov.com/support/knowledge/441

complete list of how to avoid crashes

[hybrid condor]

can someone help me put here bc everytime i go into the game my stim isnt in my loadout

[mild gyro]

hello, i have bsg account with tarkov, if I buy pve from steam can I link it to my account ?

[vagrant saffron]

Hello, currently, for a reason I don’t know, my game has started freezing a lot randomly during raids and even before that. The game already has issues starting from the loot pool generation.
I play in PVE, and before this I had problems when I was hosting the game myself; now I also have them when I play on BSG servers.
My drivers are up to date, XMP profile is enabled and none of my components are maxed out in-game. On Interchange, I’m at around 50% CPU usage, 40% GPU usage, and 19/32 GB of RAM (all values are stable, with no usage spikes). can someone help me to find a solution ?

[alpine canyon]

you need to own the game on steam for that

[mild gyro]

and do I link that game I buy on steam to my account or create a new one?

[alpine canyon]

you can link your bsg account to your steam account yes

[restive crest]

my game isnt crashing though, it kicks me for "bad connection" while im getting shot from so far away you cant hear the bullets then when i load in it says i was killed in action not by any speicifc player

[fast tiger]

I see. First:
Can you tell me, if you are being shot at by border snipers or terminal AI?

Are you absolutely sure, its players u are shot at?

[celest valley]

is anyone able to help me with this, please? i'm a bit confused

is this a bug of some sort that i'm able to get sorted out?

[silver girder]

Thank you

[analog violet]

Hi guys, I started playing 5 days ago and I join my first game with a 32lvl friend of mine in shoreline. Right now I dont have the starter missions (clock on customs, deliver the salewa to therapist, etc). For example I have to do the ragman quest: reach lvl 17 and loyalty, so what can I do? Its a bug?

[restive crest]

definitley not snipers or anything like that its happened twice at tunnel extract shoreline and once when i spawned by weather, i start getting shot in the legs or arms then my ping goes through the roof i dc and when i join back in the raid it says i was killed in action and it shoes i was shot 6 or seven times in the legs by bcp fmj for example then 1 shot to the head after i dc

[restive crest]

i cant be sure its players because when you die while dced it doesnt show names it just sayd killed in action, which is why i was wondering if there was a hack or glitch that allowed cheaters to make you dc so they dont get reported

[fast tiger]

most likely you are crashing, when people shoot at you and this kills you but don´t show by whom

[restive crest]

im not crashing

[fast tiger]

DCing whatever

[fast tiger]

no hack no glitch

most likely there is some problem with your rig

AMD GPU?

[restive crest]

i doubt it i have 3500 hours perfect internet and have never dced from raids before this, i have the same rig ive used for 5 wipes now 4090 intel 13900k and can play shoreline fine its only immediatley into a raid where i mysteriously dc after being shot from 1000m plus that ive had issues there

[fast tiger]

i understand that you think there is nothing wrong with your system and you don´t want help search an issue in that direction right?

[fast tiger]

Can you screenshot what quests you have? Main and side quests

[restive crest]

its not i dont think theres and issue its that i play just fine unless i start to get immediatley shot at the start of the raid, any time else with a firefight i dont have problems its only when im getting shot at by immposibly far distances that i mysteriously dc then dont have a killer despite being killed by ammo that border snipers and scavs dont use

[fast tiger]

In that case there is nothing we the players can help you with
I can tell you, that i never seen this bug report in this channel

[finite cloud]

can anyone help me fix this issues?
https://www.reddit.com/r/EscapefromTarkov/comments/1psrr4f/bug_btr_throwing_me_out_at_the_location_of_entry/

I tired 8 times it always show me packet lost on top right when I ride

[fast tiger]

report in launcher

[delicate granite]

im getting this error when i try to open the launcher

[humble void]

same 🙁

[versed fox]

yep same finished a Raid and it instantly Crashed me as i Loaded out and getting same Error now, so is the other guy I was playing with :/ website says "Maintenance" when I checked the offical website

[gusty rivet]

anyone got an issue trying to open the launcher

[humble void]

im crying

[lethal halo]

great way to start the new year, forced to not play tarkov

[white cosmos]

I guess getting to know my family & touching grass is a real possibility

[uncut mist]

anyone else on PVE having punisher part 4 kills not counting?

[gusty rivet]

nah let me rot on tarkov

[modest matrix]

Buyanov's gift for new year, i like it

[white cosmos]

Next to the frostbite, broken servers & nerfed loot. This game is amazing.

[slow pivot]

servers in dumplings

[white cosmos]

Opa & Oh no

[slow sail]

got the same issue. the website says down for maintance

[lyric linden]

i have the issue

[lyric linden]

i cannot connect

[scarlet mango]

I cant load the launcher im getting an error Error connecting to auth server

ERROR: 213

[remote tinsel]

me to

[lapis notch]

same issue, error 213 and the website is down for maintenance when i try to log in

[native fern]

what a launch

[slow sail]

2026 is shaping to be great so far for EFT, lol

[native fern]

1.0

[weak granite]

pve?

[scarlet mango]

did someone hack the servers AGAIN?

[brazen wyvern]

we go in with errors into 2026, mwah cheff kiss

[lapis notch]

i was able to get that achievement in pve

[gusty rivet]

battle state games just got head eyesed

[west tinsel]

so servers just shutdown, right?

[slow sail]

yes

[slow sail]

dont know why, but they are just down

[runic plover]

0 Error?!

[marsh summit]

im not the only one getting 213 then

[lyric linden]

how some guys could play and we not can we fixe it ?

[lapis notch]

even the streamers doing twitch drops are playing other games right now, so I'm guessing its down

[vernal grove]

the people on the game are able to continue, i think its just a launcher issue

[errant bison]

I have the 213 too

[vernal grove]

well i think we will just have to hold our horses and wait

[tawdry wing]

thank god the 213 error isnt just me

was in game kicked me out

[still ridge]

oh im glad everyone is having the same error lmao

[weak granite]

run bsg servers not local servers

[karmic blaze]

website is down as well

[vernal grove]

full server system crash?

like the full Cluster crashed maybe?

[surreal moss]

i got logge out of the launcher cant pick servers

[vernal grove]

well that means at least one cluster went down, so dont bother spamming your launcher lol

[cedar sand]

https://status.escapefromtarkov.com/

[mighty bolt]

I have a problem and I cannot login my profile on the website

[vernal grove]

yep, the server clusters are having a fit, as says the status site

so just take a deep breath, relax, everything will be just fine, we just need pray to the server gods

[celest valley]

Hi, may you or someone please help me with this? I'm confused on it. This is pvp.

[cedar sand]

No, please don’t ping me for this stuff, open a support ticket, thanks

[celest valley]

How is that done if you don't mind me asking?

[vernal grove]

your question was answered by Sparky, they said to use BSG servers not run on local, you need to make sure you click the box "use BSG servers" before going into the insurance screen

[cedar sand]

https://www.escapefromtarkov.com/support

[hallow sierra]

ahhh good ol' tarkov with the servers down ❤️ glad we had an update 2 days ago to fix this 🙂

[lethal halo]

this is tarkov, nothing makes sense, that achivement is bugged in more ways than one, i get that achivement at the start of every raid, this is my life now and there is no questioning tarkov

[fleet frigate]

Literally just got home to play and this starts happening lol

[celest valley]

This doesn't make any sort of sense

[vernal grove]

explain what you dont understand please

[fleet frigate]

Anyone have a eta for the servers?

[vernal grove]

no

[peak nymph]

whats happening ****

[vernal grove]

Server Clusters are down

[willow oak]

people acting like it's the end of the world cause they can't play.. lol

[vernal grove]

https://status.escapefromtarkov.com/

[lethal halo]

he is on pvp, what you said only applys to pve

[celest valley]

Where are you supposed to click BSG servers? Not only that but it was at 9 before since my last longest was 9. Once I hit 10, it went straight to 1

[vernal grove]

then its just his game that is breaking, nothing he can do

[fleet frigate]

Its cause it is for some people lol

[lethal halo]

just tarkov fr

[willow oak]

sad

[celest valley]

So I can't even contact support to get the achievement?

[vernal grove]

if you are on PVP and this is happening, im sorry, your game just doesnt want to give you that achievment

[celest valley]

Lol I guess not then

[peak nymph]

whats happening?

[vernal grove]

you can try, ive had no luck with support

[celest valley]

is creating a ticket easy? cause i don't see a support system where it says to create a ticket

[lethal halo]

the game gives mee the achiv start of every raid but not on steam lmao, ive just come to terms with it

[celest valley]

whilst looking on the site

[vernal grove]

my buddy had Ref break completly and wouldnt work, and Support couldnt do anything besides resetting his account

[celest valley]

so odd

[vernal grove]

https://www.escapefromtarkov.com/support

you just need to find it through there, you should find a support ticket format you use, im sorry i dont know much more to help

[solar canyon]

Every steam player have this error

[fleet frigate]

I dont have steam

fuck it, time to go drink lol

[peak nymph]

when us it up again?

[vernal grove]

https://status.escapefromtarkov.com/

The servers are DOWN please do not worry, there is NO ETA sofar

[celest valley]

alright i appreciate it. found out now

[fleet frigate]

I appriciate you finding all this out for us

[solar canyon]

If you bought the game on steam you can’t play as you want because the link between bsg and steam is working soooo baddd

[versed fox]

Servers completly down >.<

[vernal grove]

he posted it first, im just relaying the message for everyone who hasnt seen the link yet

[hallow sierra]

if you bought the game on steam gg as well since hackers were hacking accounts through steam.

[fleet frigate]

shhh, just take the credit

[vernal grove]

use 2FA for your STEAM and BSG accounts, nothing they can do if you dont do stuff first

[solar canyon]

If you have 2FA no body can get your account

[vernal grove]

you cant make me, im watching Chernobyl Mini Series for the 5th time, and watching here lol

[hallow sierra]

did anyone tell that to streamers ? lol because they had 2fa

bsg literally copy + pasted their accounts...

[vernal grove]

2FA is not a solid wall, you can bypass it via methods, its just another layer that you use to protect yourself

[fleet frigate]

lol, although i have no idea who that is. im just thinking of the power plant lol

[vernal grove]

its a mini series about the power plant reactor 4 meltdown

[solar canyon]

of course but there is no method to avoid hackers

[fleet frigate]

oh it actually is about that

[vernal grove]

very true, just need to watch your details, it is recomended to reset your password every 3-5 months for safety reasons

[solar canyon]

and bsg is sleeping on a lot of point that’s sad

[sacred egret]

do we know how long the servers supposed to be down?

[lethal halo]

bsg needs a bug bounty program

[vernal grove]

no

[cedar sand]

No, just look in #eft-announcements

[vital tartan]

24HOURS

[solar canyon]

the steam bug is now more than 10 days and there is no fix for this

[cedar sand]

No one here will have more information than that

[vernal grove]

i highly recomend it, it is a very good show, hey, watch it while the servers are down lol

[lean zenith]

This is a first for me any idea on how to fix the launcher

[vernal grove]

servers are down

[cedar sand]

Bro

[fleet frigate]

im playing cs and taking a shot every death

[vernal grove]

i was doing that on Arena last night lol

[lean zenith]

Makes sense thanks

[mossy tide]

how fix error 213?

[vernal grove]

servers down

[kindred widget]

touch grass LO

[solar canyon]

How long bsg take to answer in a support ticket ?

[vital tartan]

ctrl + alt + F4

[vernal grove]

no idea

[craggy sand]

i put a ticket in like a week ago and havent heard anything back

[cedar sand]

#community-support message

[fleet frigate]

depends, most of the time a few days

[solar canyon]

7 days and no answer ://///

that’s Nice of them

so I think I can go fix the bug myself

[marble moth]

does anyone know what the heck is error 213? i am not able to log in

[vital tartan]

1 month and still nothing so i just dont expect they wont

[cedar sand]

@vital tartan Stop

[solar canyon]

You got the game on steam ?

[vital tartan]

stop for what?

[marble moth]

@solar canyonno, from Battlestate

i was playing fine until yesterday

[cedar sand]

Stop telling users that support don’t respond, that’s false and they do respond, it just varies on how long a response can take, I get you might be upset about your own ticket but don’t do things like that

[vernal grove]

the server is down, please just go take a break while it is being fixed

[marble moth]

oh ok

[mossy tide]

Doesn't work(

[craggy sand]

lmao

[vital tartan]

try again

[vernal grove]

please do not make people do stuff that does not help, the error Rip is having is due to the servers being down, they are not able to fix it via any key combination at all, it is all up to the STAFF at BSG's DATA CENTER to fix it

[finite haven]

Bro THey Cans Fix it With Windows+L 😹😹

[mossy tide]

i try but its game doesnt work.game and everything about this game

[vernal grove]

there is no reason to ping me for a nonsensical response, the servers are down, there is nothing anyone but the Data Center can do to fix it

[fast tiger]

thanks for letting people know skylar

[kindred widget]

XD welcome to tarkov how may we brake shit today

[wraith wave]

anyway of fixing rubber banding?

[calm basin]

same lol

[vernal grove]

im trying my best, i understand the irritance that people get when they cant play a game, but i feel like they need to take a deep breath now and then

[finite haven]

Bro Maybe Blud Hasnt Try To Delete System 32 Virus 😹😹

[vernal grove]

sir please do not tell people to "delete system 32" it will not help at all, that is a malicious comment, even if it is a joke

[tropic tide]

you fall for that that's on you lol it's like natural selection

[vital tartan]

pretty much

[fast tiger]

seen some old people buy PC just to play this game and war thunder

[mossy tide]

new record.the game broke after 20 hours from the start of the year.It’s the longest it’s ever worked in my memory

[vernal grove]

i know a 71 y/o that plays WT and is pretty good at it

[fast tiger]

the old folks can be amazing in wt for sure

[vital tartan]

they moment they add infantry to that game, that game is gonna die

[weak granite]

i upgraded my cpu just for this game and i dont think it did anything noticable 😆

[vernal grove]

he is a good ol chap, bit slow due to age, but he is already at mid-high teir lol

[fast tiger]

damn, what did you have and what did you get?

[fast tiger]

he drivers or flies?

[vernal grove]

tank, germany main

[fast tiger]

nice, excellent choice

[vernal grove]

i have almost every top teir for every nation

[fast tiger]

i am working on almost, but i am more of a (CAS) pilot

finally modern stuff arrives, i started this game for that

[vernal grove]

i feel that, i do everything (except naval)

[fast tiger]

flying Helis is tough but much fun too
Eurocopter Tiger my beloved

[vernal grove]

big sadge im an Italy Main lol, when im not shootin the bad guys on Tarkov, im doing it on WT

also this probably isnt the channel for this lmao, sorry everyone

[fast tiger]

wait my second fav helis are the Mangustas

[nimble topaz]

Servers still down?

[fast tiger]

yeah

[vernal grove]

yes sir, its sad

[hallow sierra]

gg for another unhelpful update from bsg

[brittle plover]

just got locked out

wtf

[fast tiger]

what lvl?

Is this pvp or pve?

[analog violet]

pve

Im at lvl 16

[jade kernel]

cant even get past the log in screen how you playing pve

[analog violet]

But if I go to PvP there are completely differente quests, also al traders are locked, here not

[fast tiger]

when did you start playing the game?

[analog violet]

5 days ago

[fast tiger]

where did you buy your game?

[distant gust]

Servers are down

[analog violet]

I bought years ago when it was in alpha

[fast tiger]

on bsg website?

[analog violet]

Yes

I bought the EoD edition

[limpid nacelle]

Unheard?

[fast tiger]

did you play pve before?
Started maybe long time ago?

[analog violet]

Nope

it was the first time. The game made me do only the tutorial on PvP and not on PvE

[fast tiger]

Looks like your pve game is still on pre wipe state maybe?
i am not sure

In order to access the 1.0 stuff on pve you might need to reset your progress on pve via Website

[analog violet]

.... No ducking way....

[lucid hearth]

cant even open launcher this is so cooked

[severe oriole]

anyone have any idea when we can play again?

[analog violet]

I dont wanna grind again.... Im gonna write to their support maybe they can fix it?

[hearty stratus]

Is the launcher already working?

[lucid hearth]

does bsg ever give good ETA's ?

[spare swift]

no.

[fast tiger]

you can sure do
make a ticket in launcher

[severe oriole]

no clue my brother just got me into this game

to be fair they are Russian servers but

[lucid hearth]

the answer is no lol servers will be up whenever theyre up tbh

[sand heath]

Quick question, I hope someone can assist me.

[lucid hearth]

wsp

[sand heath]

When I got on this morning I kept getting an error 213 code repeatedly. I have installed both the launcher, EFT and EFT arena as well as updated my drivers. Tried running everything as ADMIN but nothing has worked. Any ideas as what the issue could be?

[timber osprey]

servers are down

[spare swift]

its a server issue

[timber osprey]

it isnt you

look at annoucement

[sand heath]

Gotcha. that makes me feel better. Sorry I just got onto this server. Thanks for the rapid response guys!

[scenic ridge]

Anyone know what I can do to fix this? I can't get that achievement and my survive streak does not update

[distant gust]

Write a support ticket

https://www.escapefromtarkov.com/support

[scenic ridge]

Was just about to ask, ty

[distant gust]

You're welcome 🙂

[wheat mulch]

first day of 2026 servers are down nikitas still a turbo chud

[celest valley]

Dealing with this at the moment actually lol

[dense fiber]

Are the server outages only affecting some areas?

[distant gust]

I think its down for everyone

[wheat mulch]

nikita affects some areas when he walks that turbo fatass

[dense fiber]

@distant gust I was just playing with someone and like 10 minutes ago started having major issues, cant get in. he's still playing right now. crazy

[distant gust]

Lol

He might be lucky

[dense fiber]

Bout to throw my PC out the window lmao. But i'll take the RAM out first.

[distant gust]

Of course the ram is packed with diamonds and stuff xD

[hybrid condor]

is anyone else gettting this

[lethal halo]

servers are down

[tired nova]

everyone in the world

[lethal halo]

read

[hybrid condor]

or ok thanks

[tired nova]

what's gonna be funny is when this is resolved and my pve access still doesn't work

[cedar sand]

The two are in no way connected

[tired nova]

there's no official statement on that as far as I know

[cedar sand]

#eft-announcements message

Purchases have nothing to do with the current server issues

If you're just here to rant, kindly refrain from sending more messages

[lethal halo]

get his ass chek

[real trench]

i got like 2 diff error codes

[cedar sand]

https://i.vgy.me/ZYUcr9.png

[real trench]

ah

ty

[vernal remnant]

why do i get this

[scarlet mango]

Read th msg above you

[vernal remnant]

yeah i saw just now

[potent patrol]

2 hours deep

aaaaaah

[alpine lichen]

any ETA on fix?

[high mountain]

landmark is playing rn but i cant login

[scarlet mango]

if you where on before the server crash you can play as long as you dont log out i think

my dads on aswell and been playing and he hasnt gotten kicked of yet

[potent patrol]

i suppose its on eu

region

[high mountain]

dam i was playing arena but left to play eft sigh

[vital tartan]

crazy how streamers get privilages to play when i paid the same amount for the game as them if not more

[mystic lion]

its just because they were already loged in not privilages

[glossy glen]

If i have pics of me playing EFT and with username could that be enough proof that its my account cause i dont have receipt

[vital tartan]

no they werent, land mark wasnt able to get on and all of a sudden has playing dont give me that BS

[glossy glen]

._.

[vital tartan]

sorry was meant to reply to the other guy XD

my bad chief

[glossy glen]

its aight lol

[mystic lion]

ngl very funny

idk either way i wanna play just as much as u lol

[vital tartan]

im in lol

later bois

[high mountain]

what u do ?

[vital tartan]

magic

[karmic plover]

i just got in by spamming the launcher, ignoring the error message, and clicking "play" when it was avaiilable.

[high mountain]

bast😭 ard

[lone hound]

guys i used to run tarkov with a decent 80-90 fps on customs for example, now i get 40 fps, what happened

[vital tartan]

hit eft launcher and hold the enter key, itll get you past error 213

thatll get you into the launcher

[solar canyon]

Same error for the past 7 daysssss

[vital tartan]

once in the launcher just keep hitting play

[glossy glen]

can you get the unheard version on steam

[high mountain]

got in telling me to download it bastards

[solar canyon]

No you have to buy it on the website

[olive token]

im still getting the 213 error??

[glossy glen]

so if i buy it on steam

i can buy the unheard on the site for cheaper

well lower price

[solar canyon]

Yes

[high mountain]

meh i bought mine when it was on sale

[solar canyon]

I bought mine on steam and upgrade on the website

[knotty oxide]

Ok you can cheese to get to loading profile data, but then it stays stuck there, so don't bother.

[nimble topaz]

Servers still down?

[glossy glen]

have to get new account since i dont think ima get my orignal one back

[midnight kindle]

yes

[green apex]

Error connecting to auth server

ERROR: 213

[vernal remnant]

im in

see ya))))))

[glossy glen]

[night canopy]

Is there a way to submit a suppoort ticket related to an ingame issue? Not super concerned but just curious, Bugged quests I havent seen people talking about and might be on my end but dont see any support options on there website related to bugs or anything

[sand pebble]

FIX IT PLEASE

[fast tiger]

you can report a bug in launcher
and open a support ticket there too
no official bsg support here in discord
only players help players

[solar ridge]

Not if the launcher doesn't open becuse of Error 213...

[night canopy]

I was refering to there website, but gotcha, guess ill wait on the launcher hahaha

[solar ridge]

Website is borked too

[river egret]

just got in game and website is fixed for me finally. just FYI to everyone.

[harsh onyx]

fingers crossed

[mystic terrace]

im finishing my tasks but not receiving anything, then new ones appear. maybe a delay but hopefully it was not a waste.

[tired nova]

you probably shouldn't expect normal game behavior right now with all the issues going on

[spice island]

yo mines working now

[real trench]

im still not being able to get in cause it wont let my new bsg account link with my steam ):

[lucid hearth]

games up for me

[tepid mica]

Relogging because of the server issues today - the game is asking me to (re)link my game to Steam. On BSG site my account lists they are linked already.

I am wary of clicking yes because last time I linked (a few days into the wipe) my progress was reset completely.

Has anyone ran into this? If I click yes will it reset things again?

[peak nymph]

when is game up

[delicate owl]

I clicked "Yes," I hope nothing like that happens.

[hallow sierra]

sounds about right. just like the fact they can peak a person for 5 seconds before they shoot, anyone else does it they get insta 1 tapped

selective dsync

[glacial parcel]

i have a unity serialization error in tarkov. [Bug]
Hi guys, its been a few weeks where ive been unable to play on my account, i am crashing frequently, 3-4 times a raid and now is unplayable. i have a error code below. ive heard people have fixed by resetting their accounts but i also know of people whos tried and it hasnt worked. like some more information if it works more often than not. or of there is any other way of handling this issue. i have come to the conclusion of a unity serialization error because i have tried the following : clearing chase and vervying files. redownloading a fresh installation of windows, the game ect. replaced gpu, cpu, psu. i have wired wifi, ram cleaner on. pressing esc in first minutes of raid. changing paging file size. changing region. ect ect. im going crazy trying to think of a fix. messaged bsg on email and processing a ticket with no response as of yet.

2026-01-01 01:20:02.570|1.0.1.0.42625|Error|errors|A scripted object (probably EFT.SinglePlayerApplication?) has a different serialization layout when loading. (Read 32 bytes but expected 148 bytes)

can anyone help been chewing my hair off trying to get this shit to work

[tepid mica]

Are you able to launch the game?

[glacial parcel]

ik the servers are down rn but been having this issue for a month

[peak nymph]

what do i do

[delicate owl]

yes but it gives an error

[delicate owl]

.

[solar canyon]

Why the game is so horrible with bug for the past 4 days

I have another error code every hours

[hallow sierra]

for 9 years you mean*

[solar canyon]

I only have it for the past 2 month 😂

[tepid mica]

copy that - I will wait a little bit to see if anything changes. I will update here if anything comes up.

[peak nymph]

what do i do?

[solar canyon]

But it was the worst 2 month of my life

[glacial parcel]

use a diffrent email?

[tame fog]

is servers still in maintenance?

[sacred egret]

nawre

[glacial parcel]

yes they are just checked website

[tame fog]

oh okay cuz im trying to log in but it says connection error

[hallow sierra]

@tame fog reading really helps

[glacial parcel]

yeah maybe wait till servers are back up then see if issue carrys on

you can check on their website

[sacred egret]

im playing perfectly fine again so

[glacial parcel]

might be your region

[tame fog]

sorry i just brought the game and only thing that i want is play this game

[glacial parcel]

lol save yoursef now

trust me in a week the only thing your wanna do is delete the game

[tame fog]

lol xd

[alpine dew]

How do I log into my Tarkov Steam account? I didn't enter any username or password when I purchased the game, and the account was created automatically. Please help me log into my Steam account, as I have purchased add-ons there.

[glacial parcel]

probaby used the email connected to your steam account

[cinder sigil]

so basically i finished 2 daily missions in arena before the server isshu and now they are seen as completed but i never got the rewards.....

[peak nymph]

i just logged inm with my steam

[glacial parcel]

try and log in on bsg website and say forggten passowrd after entering your email

[peak nymph]

servers up

[glacial parcel]

can someone help me now xd

[mossy tide]

error 213 end hello infinity load

[glacial parcel]

i have a unity serialization error in tarkov. [Bug]
Hi guys, its been a few weeks where ive been unable to play on my account, i am crashing frequently, 3-4 times a raid and now is unplayable. i have a error code below. ive heard people have fixed by resetting their accounts but i also know of people whos tried and it hasnt worked. like some more information if it works more often than not. or of there is any other way of handling this issue. i have come to the conclusion of a unity serialization error because i have tried the following : clearing chase and vervying files. redownloading a fresh installation of windows, the game ect. replaced gpu, cpu, psu. i have wired wifi, ram cleaner on. pressing esc in first minutes of raid. changing paging file size. changing region. ect ect. im going crazy trying to think of a fix. messaged bsg on email and processing a ticket with no response as of yet.

2026-01-01 01:20:02.570|1.0.1.0.42625|Error|errors|A scripted object (probably EFT.SinglePlayerApplication?) has a different serialization layout when loading. (Read 32 bytes but expected 148 bytes)

[peak nymph]

i logged in in the browser then it worked for me

[stoic crow]

its not 💔

[glad wadi]

???

[alpine dew]

It asks me to enter my account login and password, but I don’t know the login and password, I played through Steam.

[peak nymph]

did u log in the browser?

i just went in to the website then i finished the stuff

[stoic crow]

if you make 3 wrong attempts on login how long is the cooldown?

[real trench]

yo so i got the same somewhat issue right? but its weird every now and then it'll let me load in but i did login in both ways via the website 1 with my bsg account (just made it last night) and then my steam account and it works?

[peak nymph]

no idea bro

[glacial parcel]

i have a unity serialization error in tarkov. [Bug]
Hi guys, its been a few weeks where ive been unable to play on my account, i am crashing frequently, 3-4 times a raid and now is unplayable. i have a error code below. ive heard people have fixed by resetting their accounts but i also know of people whos tried and it hasnt worked. like some more information if it works more often than not. or of there is any other way of handling this issue. i have come to the conclusion of a unity serialization error because i have tried the following : clearing chase and vervying files. redownloading a fresh installation of windows, the game ect. replaced gpu, cpu, psu. i have wired wifi, ram cleaner on. pressing esc in first minutes of raid. changing paging file size. changing region. ect ect. im going crazy trying to think of a fix. messaged bsg on email and processing a ticket with no response as of yet.

2026-01-01 01:20:02.570|1.0.1.0.42625|Error|errors|A scripted object (probably EFT.SinglePlayerApplication?) has a different serialization layout when loading. (Read 32 bytes but expected 148 bytes)

[tacit heart]

brooooo wtf is error on post on steam

[glacial parcel]

i have

i posted in EVERYWHERE and been tryna fix it for a month

[real trench]

its a coin flip now i guess yk? cause it kept saying purchase error's for me even though I only purchased 1 item last night and the game itself 3 days ago

[glad wadi]

cant login!

[hallow sierra]

can login now, stuck in loading player data, then it gives me the gateway error

#bsgrules

[peak nymph]

now im stuck here

[alpine dew]

I go to the site, I log in through Steam, it loads, then it kicks me back to the site to log in

[hallow sierra]

@versed ermine help bsg instead of playing tarkov plez

@heavy escarp they need all hands on deck

[brazen wyvern]

help

[peak nymph]

yo wtf

does this happen often?

oml

[ashen creek]

bro whats ts i join the discord and the problem fixes lmao

[hallow sierra]

ist not actually fixed you'll be stuck in loading profile data until you get the backend gateway error

[ashen creek]

ye i am

[hallow sierra]

i'm glad bsg staff and streamers can continue playing tarkov tho

[ashen creek]

We love bsg

[hallow sierra]

fr

[ashen creek]

so how do we fix ts

[hallow sierra]

you dont

you sit there and wait for them to fix it in 8 hours

[ashen creek]

wym

[steep kettle]

so wait for the "loading profile data" to backend error?

[hallow sierra]

yep it loads for 5 minutes until you get the error i posted above ^

[steep kettle]

nvm i got in

[ashen creek]

cuz arena is workin

[cloud wave]

im back in now

[ashen creek]

im in

[hallow sierra]

omagod they made fixing it

[deep light]

I finally just got back in, but my quest got rest, if they werent finished/turned in already....

[tame fog]

and now this

how can ı get rid of this

[glad wadi]

this fucking game, i lost reward for arena weekly

[brazen wyvern]

i can't even open my drops dude

[mystic terrace]

ya i completed tasks and never received rewards

[peak nymph]

is only arena working

[naive nacelle]

nice

how to fix it, maybe someone can help?

[lucid hearth]

same error for everyone it has to do with server issues, just play arena

[sweet charm]

So im currently stuck whilst waiting for Kerman to say Raiders looted everything on The Ticket storyline.
Anyone has any tips?
Done 5+ Lab raids after eachother, survived all, tried crafting some random in int center, restarted game multiple times etc etc.

[karmic notch]

i cant buy anything from traders since it shows that i have no money but in reality i have more than i need

same with the bartering stuff

restarting the game does not help

also funny thing i can buy from traders through flee market

[south tundra]

loading profile data stuck

[fast tiger]

could you screenshot, when u want to buy?

[coral tapir]

im stuck on the loading profile screen ):

[sweet charm]

Majority are, just restart or wait.
Servers are funky.

[warm wadi]

Hello I got a probleme 1 week ago, I finish my task on arena then I go on eft (main game) to confirm it and when i come back to arena its still say to go on eft to confirm it... Any clue how to fix that ?

[sweet charm]

Might be on pvp/pve for main game?

[warm wadi]

I only play PVP

[sweet charm]

Check anyways, it is not a "global" problem so gonna assume its on ur end.
If its not one of the 10000 bugs that exist within the game that is, but should be much more noise about it if that was the case.

[main tendon]

I was able to play the game 2–3 hours ago. After this server issue occurred, I tried to log into the game and it looks as if I haven’t purchased the game. How can I fix this? The package I already bought appears in my recent purchases.

[sweet charm]

Good game! 🙂

[warm wadi]

But when i confirm the quest on eft my game was kinda buged

[thorn mango]

why i finish quest in arena To Great Heights! - Part 5 but in tarkov it says that its not finished

oh there is same problem

[copper orbit]

i just came here to see if anyone else has the issue lmao. great timing

[fast tiger]

login to eft after each win

[thorn mango]

but im already finished quest in arena so i need do it again?

[copper orbit]

for me it says quest is finished in arena and to press complete in eft but in eft it says not completed

for part 3

[warm wadi]

Thats kinda anoying frl.... I have soooo many box to open lol

[fast tiger]

yes, just win once whatever is required,
go back to eft, see, if it registered

[fast tiger]

login to eft after each win

[warm wadi]

happened to you before ?

[fast tiger]

to many here

happened to many here
they solved it like that

last time here:
#community-support message

[warm wadi]

Do you think it will work form me too ?

[peak nymph]

are servers up

[warm wadi]

For me yes

[warm wadi]

So I need to win a match with 3rd place or up and then go to eft ?

[fast tiger]

just try it, no other way to find out

[fast tiger]

yeah, whatever the task says, but just once

then go to eft

[warm wadi]

okokok

[fast tiger]

and then after this each win

[sweet charm]

"Inside a labs raid, and seems to be working as intended since it says its failed: (Check pic)

Was in the raid for 27 minutes out of 30 minutes, came out from the raid and now it says this:

[cobalt cloak]

new arena box drop?

[sweet charm]

And:

Game is legit broken, cant even progress on the main story line.

[lucid hearth]

completed arena task, hit complete wouldnt load, quit and restart and now the next task is there but i didnt get my reward, anyone know a fix?

[valid trout]

Same issue for me, says completed on arena but not on eft, and same with a daily, never got the reward as it was either right before or during that outage

[copper orbit]

didn't work unfortunately

[lucid hearth]

it was a christmas task within arena not a EFT -> Arena task

completed in game, point shooting task, didnt get my XP, 500k Rubles, or GP

[fast tiger]

eft name and arena the same?

[copper orbit]

yup

[fast tiger]

🤷

[copper orbit]

my great hights part 3 on arena says 2/2 but on eft it says 1/2

[fast tiger]

ticket to bsg support then

[woven sleet]

same shit just happened to me for part 5, days of getting shit teammates for it not to work, actual dog

[fast tiger]

wait 1/2 is progress

win another match on arena, login back to eft

[copper orbit]

just did that

[valid trout]

That’s the issue I’m having too,

[fast tiger]

you won a second one?

[copper orbit]

i won a third one

[obsidian junco]

so i cant coutnine through the unheard story, says i have to investage labs, but i have both notes

[copper orbit]

i did two wins on arena then it said 1/2 on eft. the you said log into eft every win so i went back on arena won a game but eft still says 1/2

[woven sleet]

Shits been a contiuous problem but hey lets not fix it and force people to play arena 😄

[fast tiger]

report it in launcher under bug report

[fast tiger]

no idea then, make ticket support

[mint creek]

does anyone know if it would be better to run tarkov with dual channel RAM with xmp enabled as opposed to 4 sticks without xmp enabled? 64gb vs 128gb ddr5 @6400Mhz

[restive edge]

This is just a issue with the outage right? (Purchased btw)

They're stripping my game rights 😭

[formal notch]

Anyone elses A small celebration quest bug out and reset and now wont let you complete any of the objectives?

[dense bolt]

Does anyone know how to regain access to getting the sealed container? I forgot to grab it from the system message and it expired. I tried putting in a ticket for it on the website but havent gotten any responses. I really want to progress with the story but I cant even prestige without having completed the story and I have already gotten kappa and access to the lightkeeper for the first time and dont want to fully reset my account.

[hybrid condor]

can someone help me everytime i go to do thsi task i never have the stims

[fading axle]

fix you game. gun wont shoot for no reason. so dumb.

[brazen wyvern]

woah

i think my pmc high

[sweet charm]

What am i missing?

[tawny stone]

is the btr bugged out for everyone atm ? wont let me select talk

[sonic token]

Is the bug between EFT and arena progress still going? I completed to great heights pt3 but on eft it says I still have one more match to complete

[sweet charm]

Yes, if u scroll up you see that 3 people typed the exact same question about 15-20 mins ago. (my bad, was 60mins ago :))

[indigo osprey]

the great heights part 4 failed after i completed it because i lost a match after winning all 3?

i hadnt claimed it because arena wont sync anymore

[sonic token]

I'm 100% the idiot, did not think to see if anyone else asked, I hadnt heard about any fixes or if it was still hapenning so i asked

[indigo osprey]

and the fucking task reset

[severe elm]

You just have to win 2 matches again, as I had the same issue and it dissapeared after doing it second time

[indigo osprey]

i dont have enough time to spend on getting 1m every time i want server issues

is there any way i can have it restored or something?

[cinder blaze]

when I try to run the launcher as admin I get something similar tho it tries to get me to re-install the game even tho its already there. So if I had to guess its cause of the outage yeah

[sonic token]

damn I sweat my ass off for those wins in top 3, and I gotta do it agian

[severe elm]

Yeah, I know the pain... Being forced to do it second time

[sonic token]

I reset my pc to update something else and when I loaded eft it was completed so i didn't have to re do them

[severe elm]

Good for U!

[hushed grail]

Hello Iam 116 lvl on arena battle pass but on EFT the extreme weather face mask is still locked

[sonic token]

Did you buy it on thr battle pass woth the Battlepass tokens?

[hushed grail]

Yes

[crude finch]

how do i fix this bug?

[slim spruce]

see the pins if it's not related to todays outages

[crude finch]

wdym? i dont understand

[slim spruce]

[crude finch]

👍

[quasi cairn]

Is anyone able to shed any light on why my Handbook states 3 yet I don't have anything to look at in it

[solid pewter]

i tried to search for it but didnt come up with anything. I recently got my pve to reset after the reset system went down. Im to the first quest line of ref that requires arena. I have arena and have played it with pvp version but i tried switching the drop down to pve mode and the quest isnt showing up on the task list. I finished and won a game and dropped back over to eft to see if it would let me complete it and it was not showing as completed. Am i missing something I need to do to link my pve version to my arena?

[ocean grotto]

still getting error 0

[fast tiger]

what did you try so far to fix?

[ocean grotto]

im on steam i deleted launcher files didint do jack nor shit

[fast tiger]

the ones in pinned messages?

[ocean grotto]

yeah

i think it might be becouse of the server outages

[odd gate]

Hi, not sure if this is the right channel, but I’d be interested to hear from anyone playing Tarkov via Shadow PC — what your experience has been like and how it performs for you?

[sonic sequoia]

why don't you just play normally

Tarkov's already heavy asf as a game, I doubt you'd get a good performance with that sh

[odd gate]

I don’t have a gaming PC and can’t afford one that can play Tarkov in a one off sum so wanted to play via something like shadow PC as I can afford the monthly cost.

[serene falcon]

Aaand more server issues

10/10, how for fucks sake does BSG expect to keep a relatively large player base around if all that keeps happening is tarkov being unplayable due to piece of shit servers. Not to mention the fact that even if they were to announce/mention on steam or the tarkov website that the servers once again require a replacement hamster rather than discord (as one should, one does not join a discord server just to know if they can play the game or not) the amount of mentions/announcements that would require would spam the news feed.

[quasi rampart]

So where exactly do the cultists spawn on shoreline? Because I’ve got conflicting information about their spawn locations, that they can, or can’t spawn at rock spine, or if they can or can’t spawn at west wing

[viscid rover]

idiot its mp5sd

[cedar sand]

The server status webpage was updated within minutes

[shrewd tusk]

can someone help me fix this? (I removed my email/login so that it wouldn't be shown)

[cedar sand]

Please see the pinned message

[shrewd tusk]

thank you

[serene falcon]

Read the point being made: Most people would have no idea of the status webpage. Most steam users who know nothing of the development of Tarkov and haven't experienced this stuff from alpha (hi, alpha user here) will see that the game once again is having a fit and will just refund it. I know this, because I had two friends who wanted to play the game once 1.0 was released and after having to deal with this constant mess refunded it (this was a week or two back).

Again: How does BSG think to keep a relatively large player base when communications have been lacking and problems are quite constant (even after 1.0 release).

Because I'll do a bit of soothsaying here: If these constant problems don't get addressed properly, Tarkov will eventually not have the player base to keep itself sustained with it's current monetization plan, this in turn will mean BSG will move to more predatory ways of monetization towards it's ever dwindling player base and in the end will just kill the servers permanently.

Just a by to by, this soothsaying (read: assumption) is based purely on what has happened with various games with a large online component in the past and BSG's own actions of having moved the goalpost already multiple times.

Whilst I do appreciate the status page being updated promptly, it does not help the frustration the (sometimes dumb) masses experience, especially when it comes to a 1.0 release and whilst it might fix a problem for some in the short term does not help in the long term.

[cedar sand]

https://tenor.com/view/wesker-albert-albert-wesker-resident-evil-resident-evil-4-gif-5143688443782660001

[serene falcon]

Oh right, I forgot, you're the same mod who attacked someone because you yourself couldn't read a basic powershell script, completely forgot 😛

Like, continue, please.

[cedar sand]

I have no idea what you’re talking about and stop trying to make it about me, the status of the servers was reflected in the status page on the website, no one here can do anything for you, kindly stop ranting and move along

[old ruin]

because its a niche game and outperforms similar games of the same genre. like you said tarkov has had these issues for a while now, and every time they fix them and another one pops up, people complain and say "bad game" and later on down the line play said "bad game" again and again. people come back bc its a good game

[cedar sand]

This is a community support channel, a place to get help with your game issues from other players if someone knows a solution, not a place for you to rant and rave about something you’re upset with and then take it out on staff when they attempt to give you relevant information

[wary ridge]

Hey someone stole my loot from a marked room and refused to give it back, we were playing while in a call in the server is there a way to report them?

[serene falcon]

No

[slim spruce]

we do not moderate loot stealing issues, only teamkills

[cedar sand]

We do not moderate loot sharing issues

[wary ridge]

they also tkd me

[cedar sand]

That we can moderate, please send a video to #discord-mod-mail

[forest void]

were can i report a player who buys modded marked keys

[slim spruce]

pve?

[forest void]

yes

[slim spruce]

buys it from where? fence?

[forest void]

no they do a in raid trade

his freind told me they do it like that

the key has over 100 uses

[slim spruce]

do they buy it for real money?

[forest void]

yes

over a website

[slim spruce]

#discord-mod-mail if you can prove this

[supple mango]

Dear all, could you please help us resolve the following error when launching the game on Steam:
“Unexpected character encountered while parsing value: < Path '', line 0, position 0.”

[slim spruce]

see the pins for a solution

[forest void]

so what do you need guys for a prove

[slim spruce]

well how do you know this information?

[olive trout]

I still can't get into tarkov after all day of trying im getting error 0 does anyone know if the servers are still broken or how to fix it?

[forest void]

he doesnt want to share his stash because of that he told me also that he bought it over a website and he is a new player in tarkov and has all marked keys

[slim spruce]

see the pins

[olive trout]

ok thanks

[slim spruce]

screenshots of dms

[forest void]

no just in a channel on the german tarkov server

[slim spruce]

report them to the german admins

[forest void]

okey

[echo spoke]

guys help, i cant log in butbut my freinds can

[slim spruce]

see the pins

[echo spoke]

what pins

[slim spruce]

[echo spoke]

ah ok

[shrewd tusk]

it sill doesnt work

[slim spruce]

what exactly did you do?

[echo spoke]

@slim spruce THANK YOU

I LOVE YOU

[shrewd tusk]

idk, I was playing just fine yesterday and i go to launch the game and it does this now

[slim spruce]

You deleted the settings file as instructed in the pins?

[shrewd tusk]

i deleted everything and reinstalled the game, couldnt find the specific folder

[slim spruce]

I edited it on how to find it

please see the pins again

[shrewd tusk]

okay, thanks

[slim spruce]

you did not copy the first % sign

[shrewd tusk]

oh

thanks

[shrewd tusk]

it's working now, thank you

[upbeat valley]

Guys any tips for the SSL fail errors ? I gotta restart the game a few times a day due to this. Tried changing my DNS several times

[slim spruce]

the exact error?

[upbeat valley]

will say it when it pops up again but it was the SSL authentication or something of that sort and then infinite loading after i close it until i restart the game (will try to google to find it 1s)

[tired nova]

Any update on the PvE mode not working for people who have purchased it recently?

[cedar sand]

Please contact support regarding this, we can’t give any updates we’re just players

[tired nova]

I already have, I'm just seeking community knowledge as many people have experienced it and some of them have reported fixing it on their own

[shy canopy]

is there a planned fix/reduction to the fog? not being able to see 15m in front of me is pretty fun.

[slim spruce]

the fog is part of the weather system, it will go away when nikita wants it to

along with rain and other variables

[shy canopy]

awesome, love that i cant complete tasks that require kills over a long distance

[slim spruce]

this is life, sometimes there's fog

[spring delta]

Been dealing with this since I started playing on the 20th December, trying to escalate it to a BSG engineer/programmer, Nikita fix your ticketing system, there are actual game breaking bugs here. I have a reddit post on it https://www.reddit.com/r/EscapefromTarkov/comments/1pydh09/comment/nx642n8/?context=3, will keep it updated over the next week or so, but, strongly consider refunding the game if you don't see an update from me in that time frame. Your email will be banned but you won't be hardware banned.

Seems this bug is catching more and more people.

Oh and if steam/bsg won't issue the refund, just chargeback on your bank card

[stable thunder]

has anyone an idea how to fix the ref quest in arena? it just wont show up

[slim spruce]

If it's something hard to fix and hard to replicate to get info on how to fix it, resetting your account may be the only option.

[quasi rampart]

anyone got a good route for checking for shoreline cultists?

[slim spruce]

turning down your ticket (bug report) means they probably didn't find anything to help them fix the problem in your logs

[errant mural]

Hey Dose anyone know if there is a way to report people for us hacks on discord ?

[slim spruce]

like what?

[spring delta]

Already reset the account after DDU, Appdata cache wipe, complete reinstall of both the launcher and EFT with perms/antivirus off, literally every single fix client side I have tested, issue persists. I'm not the only one this affects, it's BSG sided.

[tired nova]

Is there a way to reset your account beyond waiting the three weeks? People have reported that helping them with multiple things, but only being able to self-troubleshoot once a month seems restrictive

[errant mural]

Just seen a guy using hack on TikTok and had a discord like to get them idk if needs to be reported or not

[slim spruce]

tiktok doesn't care about cheaters so just ignore it

we can't do anything

[errant mural]

Oh copy what about his discord server ?

[slim spruce]

you can submit it to #discord-mod-mail do not join it

[errant mural]

Copy thx you

[elfin nacelle]

hoiw does one fix this bug

[analog violet]

bug?

[dreamy vessel]

how to make tarkov not lose focus when alt tabbing or make it smoother? i have borderless, but alt tabbing causes game to freeze, sometimes to crash, high-end PC

[solid pewter]

had a friend have this happen to him almost every raid. he wasnt letting the search load in before closing out and just tapping bodies for xp and then when he would go to loot it would lock him out with just grey bars like that.

[tired nova]

you gotta click the little "search" icon

[red fiber]

Any help? been stuck on this for hours, cant get passed it

[cedar sand]

[burnt abyss]

is anybody here who can speak German, I need help?

[upbeat valley]

Backend error: Unable to complete SSL connection

and after ok it throws the Error 0

[fast tiger]

i send u invite to german discord in dms

[burnt abyss]

thanks

[still flint]

Hey, do you know why when I create my character and choose a nickname it says "Invalid Nickname"? Even though I've tried some really stupid names? Is it a backend problem or what?

[cedar sand]

It means it is not available

[slim spruce]

taken or censored

[still flint]

Dude, I've even put in the stupidest names there are, names that nobody would use, and it says invalid?

[slim spruce]

again. taken or censored

[still flint]

Bro... can you help me? Damn, I'm not good at this.

[sturdy ridge]

whats the different between these 2

[cedar sand]

About 4 minutes

[sturdy ridge]

thanks captain obvious

[unique kettle]

None

One takes longer and is more expensive, but that's about it. Chek is right 😄

[cedar sand]

Not really my fault if your question has such an obvious answer

[sturdy ridge]

grown ahh man btw

[cedar sand]

You're getting upset at me responding to your question with the actual answer, and I am the child? Interesting

[grim dome]

(PvE) So I started playing arena again after 1.0 but got the "To great heights" Task line again while already having Part 3 from before. Got back to Part 3 but doesn't seem to be working? Any ideas?

[quasi rampart]

so cultists, customs or shoreline?

[cedar sand]

Customs is much easier to check, I would recommend not leaving the raid as they can spawn during the raid, not just at the start

[quasi rampart]

oh fuck really?

[ornate karma]

yo how come i was able to open a marked room with no key ? i went to check if the guy i killed opened it and it was unlocked but all the loot was tehre?

[solid pewter]

same situation here

[worthy jay]

Is there any reason i cant talk to Kerman about this, ive gotten the fail requirement from going to labs, my intel is level 2, and ive tried every soft fix i have seen but i still cant talk to him to progress the story

[ornate karma]

SOMEONE PLEASE HELP I DONT KNOW IF IT WAS A BUG ON MARKED OR NOT AND I DONT WANNA GET IN TROUBLE LOL

[quasi rampart]

holy actual fuck night customs is a shitshow

got to the area, immedite 5 man, this is worse than what i was running into at resort

any good dead servers ig?

[ornate karma]

soooo does anyone know ?

[quasi rampart]

dog i think you just killed the guy that opened it, before he looted it

[ornate karma]

i just saw a tiktok of someone else being able to do it tho

[spice island]

tried to buy somthing what is this?

[cedar sand]

The error says you are not a high enough level (40)

[uncut mist]

do we know if they ever fixed Arena quests not completing in PVE?

[spice island]

Alright thanks

[quasi rampart]

would it be better to bring someone else as backup for hunting the cult on customs? because im not even making it to fort before dying to mr mc unemployed

[weak stag]

hey i have an issue where after i select my kit and i start loading presets my game completely freezes and crashes any fix?

[naive pier]

Can complete quest anyone else having this issue?

I completed it, and had to do it again when the servers were glitching so I think I may have bugged it, I put in a support ticket as well.

[primal garden]

Question for those who would know. My friend got his account hacked a couple days ago and he emailed bsg about it. how long roughly does it take for bsg to respond?

[mellow lake]

Am I missing something or is this bugged? I’ve survived 3 labs and was in on for 29 minutes

[weak stag]

hey i have an issue where after i select my kit and i start loading presets my game completely freezes and crashes any fix?

[quasi rampart]

its a bug, i hadd it for like 4-5 days before i just logged on, and the task updated

[warm grail]

is anyone else having the issue of the kolotun quests not showing up, ive talk to BTR multiple times and ragmans quest isnt showing up

[mellow lake]

bruh

[quasi rampart]

yeah, although its not like theres much between that and the next wall, of 40 bitcoins

so its not that big of a deal, unless youve already got 40 on hand

[mellow lake]

i alr got 40

[quasi rampart]

godamn what the fuck? ive only got like 18

[mellow lake]

lol 😭

[quasi rampart]

different note, what buildings do the cultists spawn in/ around on customs? or have they not changed with the customs expansion happening

[mellow lake]

drug house stronghold

thats all i know of

[mellow lake]

what is thr 40 bitcoins for?

[fast tiger]

checked tarkov wiki?

[quasi rampart]

to get the RFID device

[quasi rampart]

yeah, it shows a tight area around fort, but different maps show the building you got to kill shit in for ref, and ive seen them all the way by the old RUAF extract a few wipes back

[weak stag]

hey i have an issue where after i select my kit and i start loading presets my game completely freezes and crashes any fix?

[mellow lake]

like the device itself or the key for it

[quasi rampart]

the key technically, but it doesnt spawn unless you turn the BTC in

[quasi rampart]

got any tips for finding the BTC?

[mellow lake]

labs black office, marked rooms

i just have 8 marked room keys and 4 blacks so

ive just been getting them over time

[quasi rampart]

any specific marked rooms are better? i really just run BK and PKPM

[mild musk]

how do i aquire a labrys card stuck on offensive reconnaissance

[quasi rampart]

talk to jaeger? thats how i got mine at least

[cedar sand]

Get from Jaeger

[mild musk]

ok so i didnt wipe bc im noob and really dont have time to grind back to my level

so igotta be missin something

[mellow lake]

thats where i got most of mine and dorms but thats obv expensive

[mellow lake]

oh and res unit on labs i found 2 in there, big money and cheap card

[cedar sand]

you can't get it then Labrynth is a story chapter now

[mild musk]

mhm ok tagilla doesnt drop ive farmed him o is wat it is y do i still have quests for it then

[quasi rampart]

yeah ive found a few there, although labs is a bitch, so ive tried to avoid it, but im going to have to, so i can get solar and intel 3

[cedar sand]

reset your profile

do the new stuff

[quasi rampart]

i also really hope that by the time im escaping, theyve changed terminal to a single player map, not the weird last man standing it is now

[true dagger]

are bosses supposed to hunt players across the map? I'm seeing killa at railway exfil

[cedar sand]

Killa is especially aggressive, he will chase someone til one of you die

[quasi rampart]

yeah, killa and glukhar espescially can chase people across map

[true dagger]

gotcha, thanks

[quasi rampart]

oh yeah, and chek, how long should i stick around in raid to see if the cultists spawn? like 10 mins tops?

[true dagger]

when killa kills you, is it supposed to show you only the killed by screen and boot your straight back to main menu, or is that a bug?

[cedar sand]

That sounds good, enough time to leave

[cedar sand]

You must have clicked main menu instead of next

[true dagger]

I did not

[quasi rampart]

i found the cultists, but they were dead already

this story task is proably the most annoying thing ive ever done in tarkov

and ive prestiged

[balmy sinew]

Hey me and my buddys got the game tarkov and trying to figure out how to join each other but non of are names are coming up?

[quasi rampart]

nikita please, ONE DEAD NIGHT CUSTOMS, PLEASE

yipee ive lost 3.7M so far hunting the culists:)

[cedar sand]

Open the messenger, click on friends list and then add them from there, then you can invite them in bottom left with the party ui

[rough copper]

In need of some help. My Steam and BSG accounts are linked but when i go to press play on steam it says "are you sure you want to link your BSG account to an Steam account?" I click yes and it immediately gives me an "Error on POST", ERROR: 0, and "Couldn't extract json from response"... any help is greatly appreciated

[cedar sand]

[rough copper]

I LOVE YOU

[true dagger]

I can empathize. Sorry for your loss mdude

[quasi rampart]

i ran into them, then had a prestige 4 guy run up on me mid fight

out of the customs runs ive done for this, about idk, 20-30? ive extracted twice

[exotic rose]

Hey I am running into the same issue! I'm glad I'm not the only one experiencing it. I have submitted a bug report but we'll see whenever BSG responds.

[cedar sand]

The barters were removed some time ago

[naive pier]

I still cant turn in my task plz help

[exotic rose]

I see, thanks for the info. I was scared if the quest is not registering so I would be stuck with BTR rep for Savior

[astral monolith]

I can no longer get into the game. I was earlier leaving a raid using transit but I got an endless loading screen after that. At some point I had hoped that I can restart game and reconnect maybe but now I cant even get into the main menu again nor do I have any loading icon. Checking integrity of files and clearing cache changed nothing. Anybody got ideas?

Update: Changed into endless "Loading profile data..."

[blazing rock]

(If you have access) Try logging into Arena, maybe that would get it back on track

[astral monolith]

I have access and already played Arena in hope it fixes something, sadly did nothing.
I even looked up my profile using tarkov dev which seems to have my gear still on but besides that nothing works, for around 3hours now

Update: Got Backend error. Unable to complete SSL conection

[muted sorrel]

Does anyone know what this means?

[glad comet]

If you have error 0 and can't open the game on steam delete the "bsglauncher" folder in "%APPDATA%\Battlestate games" and it should work then.

Windows key + R
Paste %APPDATA%\Battlestate games
Enter bsglauncher folder
Delete "settings" (no file extension)
Restart launcher. (do it while it's closed).

check pinned messages

[humble warren]

Guys need help, i keep getting PHONE NUMBER REQUIRED after launching tarkov from steam. This is not the first time i launched it and previously i don't need phone number. What do i do?

[merry dawn]

thanks papi

[exotic rose]

Are you located in China?

[humble warren]

Right now yeah

[exotic rose]

I think BSG has Phone number required for China. We don't.

From NA

[humble warren]

No fix for that? So i need to leave china to get my game back?

[exotic rose]

Or add a Phone number

[humble warren]

I did, most phone number i gave cannot be used.

Keep giving error message.

[exotic rose]

Maybe try a VPN to another country? Or change your Profile Location

IDK, thats the extend to my knowledge on that matter

[humble warren]

But i don't need it before. I downloaded the game and installed it while in china and two raids no problem .

[lost raven]

I need help with my account. Could you give me a contact person?

@exotic rose Can you help me with a problem with my account?

[muted sorrel]

@glad comet Thank you so much!!!!

[lost raven]

@finite barn Can you help me with a problem with my account?

[weak stag]

hey i have an issue where after i select my kit and i start loading presets my game completely freezes and crashes any fix?

[exotic rose]

I'm just a player, try asking a support person like @finite barn or @cedar sand

[lost raven]

ty bro

@finite barn or @cedar sand Can you help me with a problem with my account?

[cedar sand]

No one in this Discord can help with Account related issues, send an email to [e-mail], or if you're able to, create a ticket on your profile via the website.
Do not ask for ETAS on responses, we do not have them.
Do not ask if you can get a expedited response, everyone is the same and has to wait.
Password resets are account related, no one can help you with password resets.
Triplecheck your email that you're typing in I've seen too many people trying to login with the wrong/incorrect email

[quasi rampart]

II WIPED THE CULTISTS AFTER 7 HOURS OF HUNTING BAAAAAANG

[humble void]

this fog on woods is annoying af

[robust spire]

have bsg done something to the game recently? Performance is so bad its not playable, fps gone from 80-150 to max peak of 70 but mostly 25-55. like wtf

[urban anchor]

Anyone have any luck fixing any syncing issues between PvE or PvP and arena? I cant get my great heights part 1 to show up in arena is why I ask.

[quasi rampart]

cultists are active until 0700 yeah?

[lusty copper]

yeee, 22:00-07:00

[pine isle]

i got a question, my buddy bought the standard edition on steam and it wouldn't let him launch it. he ended up buying the most expensive version on the website under the same account and he wouldn't let him launch the game because it said he bought it on a different platform. anyone know what to do?

[vivid briar]

#community-support message

[little ocean]

Game is crashing on character creation.,.. why is this ?

[quick nebula]

so when yall gonna fucking fix the looting bug everytime i go to loot someone it stacks everyones rigs and bags and i cant fucking loot anythiong

not even a fucking dog tag

even in my hideout its fucked

[rancid coral]

Почему балаклавы, которые по описанию ГРЕЮТ, не греют от холода?

[fast tiger]

Send u invite to russian speaking server in DM

[rancid coral]

aaaaa, sorry

[old perch]

how long do support tickets on the website usually take?

[exotic rose]

Takes like a day or two in my experiences

[stoic crow]

hasnt responded to me yet in over a week, but others say a day to 2 weeks

[old perch]

okay thanks guys! i'll keep waitin

[stoic crow]

hope your problem gets resolved quickly good luck

[stoic crow]

from testing i found that opening and closing inventories instantly can cause that bug, give the inventory a second (let the gun icons load is how long) before you close the inventory

[stoic crow]

you have to restart your game every time it happens

[velvet timber]

Anyone know why I am unable to join a raid? Like I get to the loading loot stage and once it hits 100% my screen just freezes and eventually crashes. Even when I try to get back into raid from disconnect afterwards I can't get in. I havent been able to play asingle raid this wipe yet. I just installed the game again a week ago.

[west flicker]

same things happening to me rn

[velvet timber]

Yeah idk what the cause even is, I haven't played in like 2 years but I played from 2020-23, wanted to play this week and nothing is working. I will lyk if I hear anything from anyone outside of this server that works.

[west flicker]

I loaded into 1 raid hours ago and got off after now it just isn't working, and thanks.

[velvet timber]

for me I attempted 4 times and none have worked

[west flicker]

I've tried 3 times so far fixing to just give up on it.

[weak granite]

is mip streaming on in your settings?

[blazing rock]

I'm not getting the "A Small Celebration" quest. Even tho I did "Knuckle Sandwich". Any thoughts?

[glad wasp]

for me i can play but every 2-3 raids i try loading in game freezes and eventually says lost connection to server. idk how to fix it either.

[glad wasp]

@finite barn do u know anything?

[cedar sand]

Please don't ping community managers for this

How much RAM do you have?

[blazing rock]

I've got that on some maps (mostly Customs) And i think its bc off ram shortage in my case

[glad wasp]

i only have 16gb so it might be the issue but im not sure. im not great with pc problems

[cedar sand]

#community-support message Please follow this guide, you could have just read the pinned messages

[glad wasp]

alright u dont have to be rude im new to the server

[sharp inlet]

any luck with fix mine is missing aswell

[oak schooner]

Can someone tell me why this garbage team. Can't make anything that actually works. ??? There is no way that my game wants to download. It crashes my computer But won't download the game

[wraith tapir]

still cant login on steam

[oak schooner]

thats what i mean so much issues and never a decent fix server issues here problems with loading in there glitch here download issues there

[sand hare]

Are you guys also experiencing this?: Error on post https://profile.tarkov.com/ ERROR: 0

[glad comet]

check pinned

[golden quest]

where I can find nut balaclava?

[opal tartan]

Bugged so hard that two mutually impossible story tasks are active at the same time lol.
And knowing BSG, they’re definitely not gonna give me the I Am Speed achievement either.

[distant gust]

Scavs. Jackets. Duffle Bags. And properly other places

[gilded karma]

Is The support working? I've been waiting 4 days for a reply. Why they take so much time?

[polar tangle]

Anyone having issues logging in still? Getting error 0.

[glad comet]

check pinned

[wraith tapir]

yes cant login trough steam

[glad comet]

check pinned

[wraith tapir]

worked thanks

[polar tangle]

Oh thank you all, it worked! Love this community! - Sorry to be a hassle, will return here in future!

[indigo briar]

https://x.com/poonshisui/status/2007014814527508847?s=46&t=_ymGRgniwNxlqiKOG5leyw
please Share this HHS-1 bugged. so Tarkov knows about it.

PoonShisui Ch. 潘シスイ-模組師🎨⚙️ (@PoonShisui)

HHS-1 is bugged?
Any x1 bullet impact point accuracy is completely wrong, x3 bullet impact point accuracy is correct.
in ETF & ETFA same bugged

PLZ. hot fix "HHS-1"

@tarkov @tarkovarena @nikgeneburn
#EscapefromTarkov #TarkovArena #ETF

X · Jan 2, 2026, 9:03 AM

[weak stag]

hey i have an issue where after i select my kit and i start loading presets my game completely freezes and crashes any fix?

[hallow sierra]

bsg not handing out rewards for bans anymore because there's so many cheaters, or is bsg just not banning the cheaters?

for example ; 80 hours in game 1200 kills and had a KD of over 40 lol

[naive bone]

I completed the task "To great heights part 5 (pve zone)" (to win 2 arena matches in a row) and i completed it in arena but on my normal eft it says i don't have any progress

[broken mural]

Someone help, I bought the game yesterday. After completing the tutorial, the launcher shows a TarkovCitizen account. I already had a BSG account before purchasing, and when I try to link it with Steam, I get the error: “Your Steam account is already linked to another BSG account.”

[floral sentinel]

Guessing it's still down for steam users Error 0

[glad comet]

check pinned

already told you on eft-chat

[floral sentinel]

How?

New here ibr

[glad comet]

theres a pin icon on the right top

@floral sentinel

[broken mural]

does anyone know how to resolve it ?

[floral sentinel]

Thankyou bud!

[burnt abyss]

why i cant reconnect my steam account?

[burnt abyss]

have the same Error after disconnect steam

[humble warren]

Guys i cannot open bsg launcher through steam, it keep forcing me to get a phone number for verification, so launch the game with administrator and it did open the launcher but now i am stuck with this captcha thing, keep saying error everytime.

Will be appreciated if anyone have a solution to this

[broken mural]

I fixed it EFT creates a shadow account when loggin via steam , i logged that in BSG site and unlinked steam

[burnt abyss]

how you fixed the shadow account?

can you help me to fix it step by step @broken mural

[wary fable]

Is the game still unstable??

[vale bronze]

do twitch drops expire ?

[sweet charm]

Anyone on savior ending?
Please reach out.

[tropic tide]

something up with the servers again? just got out of a raid and it's just looping endlessly

[warped canyon]

Could an authorized person please contact me?

My account has been banned and no one is responding through the browser.

[surreal aspen]

you must be patient and wait for a response from support

[warped canyon]

I'm wasting time; I think they're not interested.

[mild flame]

there are alot of tickets coming in, valid or not.

[warped canyon]

You're right about that.

Is it possible to contact the support team from here?

[mild flame]

nopes. if you have submitted a ticket, wait for them to reply. sending another will reset your queue.

[verbal plume]

not recieving sFA email to get into my account to purchase PVE

2FA

[naive bone]

I completed the task "To great heights part 5 (pve zone)" (to win 2 arena matches in a row) and i completed it in arena but on my normal eft it says i don't have any progress

--> I already went to normal eft, did a couple of gunsmith quests, did an arena match, did a normal raid.... nothing works to get the completion status on normal EFT... (i have it completed on arena tho)

[gilded karma]

Is The support working? I've been waiting 4 days for a reply. Why they take so much time?

[hoary pond]

Is it known when the winter event will be over?

[gilded karma]

I purchased PVE expansion 4 days ago and still doesn't work! How is it possible?!

And none answer to my ticket!

[naive bone]

same...

[gilded karma]

But they grab my money in time!

[naive bone]

whats ur issue tho?

[verbal plume]

SAME FOR ME

3 days

im not recieving my 2FA email to get into my account

[gilded karma]

I want just an answer: "we have some problems, be patient" nothing more

[gilded karma]

I don't know. Simply i can't access to pve expansion

but in my account it in "purchased status"

[naive bone]

are you on steam or bsg launcher?

[gilded karma]

it is*

bsg launcher

[verbal plume]

@naive bone yo bro when will i get m,y 2 factor authentication email

[gilded karma]

please someone that can answer!

[naive bone]

how tf should i know

[gilded karma]

Maybe is bettere to contact paypal for refund

[verbal plume]

yeah bro this shit is so poor

a well established game

[naive bone]

no... there were outages in the servers (outside bsg's control) so it fucked with a lot of systems

[verbal plume]

has these problems

[naive bone]

• you'll get banned

[verbal plume]

ive tried for 2 days now and still no 2FA email

[gilded karma]

i'll get banned but i take my money back

[naive bone]

i also got fucked over by quest progress between eft / arena so all i can do is wait. Plus they are still humans and they are with a lot less since it's the holidays and yeah it sucks but there are far more severe issues in the world and these are luxury problems we gotta worry about.

[verbal plume]

but then u loose the whole tarkov hgame

[gilded karma]

fuck

[verbal plume]

if u get bannmed

[gilded karma]

i'm so angry

[verbal plume]

just wait for servers to be up

[naive bone]

i know me too.

[verbal plume]

and plus u only paid £23

could be worse

[naive bone]

trust me you'll get hunderds of hours out of enjoyment of pve.. dont waste it for 25 bucks

[gilded karma]

34€, is not low

for an expansion

[naive bone]

thats like 2 hours for working for me xD

[verbal plume]

same

lmao