community-support

[ashen lily]

best way to play if i only got 10k cash lol

ive had a shit start to wipe, i got stuff to sell on flea but gotta get 15 first

[mental jasper]

you have to do tour to unlock woods to be able to do the side quests to get jaeger

[vernal linden]

what? nah dude you are supposed to get the full outfit, are you sure it just gave the upper part?

[lyric crag]

positive

[vernal linden]

damn, i dont know what to tell you, a friendo of mine has the full outfit

[shrewd jolt]

any1 know what to do about this while extracting pinned download file?

[magic mauve]

Fix for the blurry scopes anyone?

[shell anvil]

I changed my game settings to fullscreen and when i alt tabbed my game crashed and now it opens on my second monitor and when i try to switch any display setting like changing it back to borderless or windowed it crashes it also crashes when i alt tab what should i do?

[restive mauve]

who do we gotta ping to fix the game crashing after every finished raid

[mental jasper]

nah lets just go back to pre 1.0 and im good

[restive mauve]

idk what they did bro
cant load hideout, cant talk to traders, cant see my raid complete screen
just gotta alt f4 the game otherwise it takes 30 minutes to load

[vernal linden]

update, it sucked all my storage space and its not even halfway done

[mental jasper]

bro its horrible. I can't progress on pvp cuz after i finished the tour quest to unlock peacekeeper and shoreline it just wont unlock it and yea the alt f4 shit is annoying and so is the changes of graphics my game looks like shit and I cant get a good balance even with a 5080 and a 9800x3d

[shell anvil]

I changed my game settings to fullscreen and when i alt tabbed my game crashed and now it opens on my second monitor and when i try to switch any display setting like changing it back to borderless or windowed it crashes it also crashes when i alt tab what should i do?

[vagrant idol]

Holy

[restive mauve]

[shell anvil]

i cant switch outta full screen plz someone help

[mental jasper]

legit am playing pve which is easy mode and idk how people that play pve find it fun its so easy that its boring just cuz of the stupid bug on my pvp and I wish I could just reset my pvp so I can try to restart. I legit might not play tarkov until the next wipe if they don't fix the bug for the storyline by the time i get back from my work trip on friday

[restive mauve]

i dont think they are wiping anymore

[mental jasper]

actual shit can game then

I just wanna pvp labs only man

[radiant frigate]

Im running 250 fps on shoreline customs woods with 7800x3d 4070ti super wdym 😂

[mental jasper]

4k

[radiant frigate]

1440

[mental jasper]

1440 is ez i ran that on a 3060ti and 11700k

[magic tree]

I've spent 12 hours yesterday trying to download this shit. Not "set it and go do something". The "10-50Mb and oh! Error again! Time to stop what I'm doing to press a fucking button!"
Now. After all that. It took around 170Gb of disk space (all the free one) and gave an error. Not the 70-smth stated. But still showed the dreaded "play button".
Nope. Shit's corrupted.
Ok, no dig deal, i'll just check the integrity.
2 hours later, around 0:45, after around an hour of loading fucking stump models one by one, I just said fuck it and went to sleep.
Now. It's been like this for 20 or so minutes (screenshot). And no. Resource usage does fucking not change in fact at all.

[verbal blade]

I have a 4090 i9-13900k AND I GET 5-15 FPS IN THE MENU/RAID, its been going on for like 6 months, have been playing other games so didnt bother to fix it. I put my resolution from 2K to some superstretched 4:3 thingy and i got 80 fps. Can anyone understand what that means, cuz i dont. Also it says i cant use dlss, dont know what thats abt.

[mental jasper]

on the real anyone know how to fix this? I just wanna play pvp not this dogshit pve I finished these tasks but it wont unlock shoreline or peacekeeper

i did this exact taskline on pve and it unlocked but my pvp profile is cooked

[bleak sail]

why would you post that here

[lusty copper]

LMAO

[magic tree]

funi

[bleak sail]

dude nikita is gonna send black division and take frog out

[lusty copper]

tbf if you can't get past that, you shouldn't be playing tarkov in any capacity

[bleak sail]

yeah

[agile sedge]

should i be worried if i get constant errors of "failed to download this file"?

[weary ice]

guya

a VPN so far working for the cant download files

[halcyon needle]

You guys can login? I can't get past captcha lol.

[weary ice]

i have ten minutes left and no file warning

[tepid cape]

Hi, would anyone know how I can make a ticket to contact a mod?

[lusty copper]

https://discord.com/channels/521608697764380694/813521804710117386

[hoary stratus]

should i be worried if i get constant errors of "failed to download this file"?

[tepid cape]

thank you!

[agile sedge]

not like it's undownloadable i just get it every few GB of downloaded files. Im more worried about the files getting corrupted somehow at the end of the download lol

[lusty copper]

np :D

[weary ice]

the only fix ik of so far is a vpn but my download isnt finshed yet i can DM you the results

[hoary stratus]

bbet how much is it at rn

[weary ice]

ten minutes remaing then unpacking

[honest radish]

i'm getting like, 30 fps on most maps which settings shoudl i fix ;-;

[hoary stratus]

bet lemme know

[weary ice]

yes i had the same issue even with retry and fully download it gave me missing required files full reinstall required

[agile sedge]

i do have a few minutes left

so if it does that i might wait for a patch

[hoary stratus]

im downloading it rn. Will it work if i get it rn

[weary ice]

yes fs

as long as cant download file doesnt pop up you are okay

[brazen turret]

same issu fort me trying to download it for like pass 5-6 hours

[weary ice]

wait you mean vpn while downloading

[brazen turret]

i dont know what to do anymore been reinstal it like 3 time

[honest radish]

i'm getting the error with arena, if that's the same one you're getting

[hoary stratus]

bet

[weary ice]

if you file cant be download hasnt popped up yet yes it should work if not cancel download and connect to a vpn and restart the download

[hoary stratus]

does it go faster tho

[weary ice]

dont forget to delete the temp file also

[hoary stratus]

im at 35 rn

[weary ice]

for me no but for some yes

[brazen turret]

it said repairing the game and still give me error messages

[weary ice]

yep same thing just gotta delete it get a vpn and restart the download

i had fully uninstalled all BSG files on my computer and it still didnt work but the vpn is 97% done and going strong

[nova eagle]

Ive been trying to download this shit all weekend i keep getting 0 error

[weary ice]

get a vpn

im not lying its insane that a vpn is needed for this to work

[brazen turret]

that so stuppid tbh

but ill try

[weary ice]

i promsie you find one thats free or not i got nord for 13 a month

the manual download people said its worked and alot said it hasnt and thorught google it take even longer and they also say google keeps stopping the download also

its about to start upacking and ill start the game up and let yall know

[brazen turret]

what crontry you use to downloads on vpn ?

[weary ice]

im in the us and it connected me to chicago and its working just use the auto connect if avabile

depends on were you are located at

[hoary stratus]

bettt

[weary ice]

well it didnt say cant install file and its unpacking now so id say it works

it works

[fleet forge]

did you do anything besides just change to chicago for your vpn

[limpid blade]

Hello, i can't play tarkov cause i can't move my tempory files... the game want to DL on my first SSD but i have big one for games ! help me plz

[hoary stratus]

sheesh

[normal shore]

halps, why so slow

and this constant error

already happened like 6 times during the download

[limpid blade]

???? i can't just DL the game so ....

[terse dock]

For some unknown reason i am having high ping on scav only and i cant play scavs at all because of it

[hybrid basin]

anyone else got this issue? 😄

[fleet forge]

wtf

[hybrid basin]

that was my reaction when i saw this first time 😄 , game crashed before 1.0 and ever since game has been like this 😄

[fleet forge]

weird

i havent ever seen that before. my game was fine before the wipe and now i cant even launch

so somehow your still ahead of me haha

[hybrid basin]

and i've tried everything already, clearing cache, deleting appdata folder, i have installed tarkov like 6 times now and still nothing 😄

[fleet forge]

maybe submit a help ticket and see if they can assist? otherwise maybe it could be a driver update weirdly enough?

[hybrid basin]

and tried even messing with amd adrenaline software to chance some setting and still nothing 😄

and yea i have sent the ticket already but can't wait to play 1.0 so i thought if i can get help from here 😄

[fleet forge]

not sure man sorry 🙁

[ocean mango]

Bruh

I see I’m not the only one idk what to do with this bs

[woeful hound]

anyone know when unable to download file is gonna be fixed? I can't keep clicking retry with slow internet 😭

[timid kelp]

Don’t keep clicking it I did the same thing and sat clicking retry for 4 hrs until it was finished downloading but the files will be corrupted whne they are finished then it will make u reinstall all over again😭

[woeful hound]

so what do I do? 😭

[timid kelp]

It’s crazy that the announcement of them figuring out about this was over 24hrs ago but still no fix W bsg

[woeful hound]

Yup. Typical.

[timid kelp]

Wait for bsg devs to put out a fix 🥴

[woeful hound]

That won't be for a good minute.

[timid kelp]

Yea I know lol

[ocean mango]

Yay so fun

[woeful hound]

Safely say, won't be for another 5-8 hours.

[waxen phoenix]

days and weeks it going to take for bsg to fix this small problem

[woeful hound]

Assuming their developers are Russian, it's 9 there.

Fresh at work.

[timid kelp]

RIP

[woeful hound]

Have you tried the direct download?

@timid kelp

[limpid blade]

That insane ... i just can't

[proper quarry]

https://www.reddit.com/r/EscapefromTarkov/comments/1oy5s6d/bug_fix_for_corrupted_files_integrity_check_on/

Here us the fix

[hoary stratus]

"D:\BsgLauncher\Temp\eft_live_1.0.0.0.41771.bsgp.mcd" is in use by another application and cannot be updated. Please close the application and try again.

ending it all tbh screws this game

[zinc cave]

anyone know why mechanic isnt taking this?

this is for gunsmith part 1

[narrow fractal]

and yet we have ppl who play without truble...

[woeful hound]

You need MP-133x6, not x8.

[zinc cave]

just figured that out a second ago, thank you anyways

[west arch]

I've been trying to make a account for the past 2 days

They don't want both of my phone numbers

[upbeat needle]

Anyone else is having an issue with keybinds? Since the update (not playing on steam) I cannot toggle the flashlight anymore (gotta hold down the button the whole time), looks like this in the menu:

I checked the game files and tried to rebind it so far.

[woeful hound]

@timid kelp I went to my BattleState Games folder and delete the empty "Escape from Tarkov" folder

So far it's working, download 10gb without the retry.

[fresh iris]

Server connection lost. How to fix?

[inner heron]

BTW for my homies who cant download the game, the VPN trick mentioned above is working for me so far - i havent been able to make it past like 1GB downloaded - Im about half way through so far with no errors

[fresh iris]

Can't play scav or pmc on anyy server

[hoary stratus]

what vpn are u using

[inner heron]

Nord

[hoary stratus]

is it free

[woeful hound]

VPN on the launcher? @inner heron

[fleet forge]

with the vp0n i got to 73% before i got the error and it didnt launch 🙁

[upbeat crypt]

Download an autoclicker place start it as admin and place your cursor between the trailer and the twitch drops right on the retry

[mental shore]

damn even the direct download isnt working for me.. wtf

[inner heron]

No

[inner heron]

Im not sure what you mean, but using VPN and downloading through the launcher

[inner heron]

will update if that happens to me

[inner heron]

didnt work for me either, al;ways failed no matter what

[mental shore]

yep ive been getting that all day, tried just clicking through it (set up an AHK script so i could leave it be all day) and when it finished downloaded it was corrupt and i had to delete and try again. Now im trying the direct download mentioned in the pin comment and its failing too.

[desert meadow]

How to fix Fps? my fps dropped from 150-180 last wipe to 50-60

[mental shore]

and yeah it was like 3MB/s top DL speed. i have 1gbps fiber...

[woeful hound]

I can't guarantee this'll work, but I aborted and delete the ongoing download. Opened my BattleState Games folder and deleted the empty "Escape From Tarkov" folder. I begun the installation again and haven't gotten the error yet at 18GB's.

[mental shore]

i think that it may be an issue with their servers being overloaded

[woeful hound]

Could be, however if others were able to download it then I am sure we're just the unlucky bunch going through this.

It's been almost 3 days since release, it'd make sense if people were going through the issue on the first day.

[mental shore]

yeah... but it is tarkov so....

[woeful hound]

But I am going strong on 20GB's with high hopes.

[chilly scarab]

been stuck on 0kb/0kb 0% calculating time well since 1.0 dropped

[mental shore]

when i am downloading it from the direct link i get an issue about connection lost-check internet connection. So im going to assume their servers are just potatos. GL everyone, if i figure it out i'll let yall know

[stone oar]

Why can't I get into a scav raid?

[zinc cave]

I need help with a story quest, it told me to ask the traders about the fallen plane, i have spoken to them (i went back to every single on to double check if I had asked them and the prompt does come up) and it wont let me progress in the questline for it. Is it because I need prapor lvl 2 first?

[hasty steppe]

I press play on steam and the launcher is just stuck like this. Anyone know what could be the problem?

[stone oar]

Why can't I get into a scav raid?

[mental shore]

whats it doing? just matchmaking endlessly?

[stone oar]

ye

[mental shore]

yeah thats also their servers crapping out.

[stone oar]

my buddy is literally watching streamers get in but somehow we can't lol

[mental shore]

you can't do anything besides sometimes restarting the matchmaking or just waiting 20 minutes. In previous patches i used to queue up a raid and go do laundry or clean till i loaded in. Play for 2 minutes, get head/eyes'd and repeat. My house was spotless for a week

[stone oar]

haha, thanks for the tips my guy

[solemn sparrow]

After finishing a scav run on pve it takes a couple of minutes and then i get this error, followed by another error about "encryption params" or something (game closes right after this error so i didn't have time to screenshot it). Anyone knows if this is due to server issues after 1.0 launch? It has always been kind of slow for me and it sometimes complained about failing something with anti cheat, but now it's a lot slower (like 5 minutes before the error appears, and it used to be ~1 minute).

[compact terrace]

Anybody having a similar error?
Since the game released im trying to get in everyday, but i dont even get past the launcher as everytime i try to start it the game instantly crashes, im not sure why but i think it has something to do with nearly every server timing out for some reason

[woeful hound]

10 mbps

Got the error at 26 GBs

[fickle dome]

Does it load the GPU to 100 every time you visit a dealer? Because when I visit a dealer, some kind of stress test starts on my GPU.

[woeful hound]

Gonna just keep retrying until I get it done, apparently it's been working for people on reddit.

[fleet forge]

Still can’t even get in the game cause of this unity crash and failure to download files

Nothing I’ve tried fixes it either and I know I’m not the only one

[mental shore]

Yeah i've been doing some poking around and its their servers just shitting the bed. All we do is keep trying to download it i think.

[compact terrace]

aw maaaaan... tarkov wipes always were problematic, i was ready for some problems, but this is taking so fucking looong ....

[fleet forge]

Wonder if that’s why the error pops up at random points in the download or if it’s because it’s random in where the file is

[mental shore]

from what i can tell its their servers throttling because theres just too many people downloading and not enough mirrors available. im pretty sure there are only 2, atleast for this direct zip file im trying to download. im trying to run it with wget so it can auto-reconnect when the server craps out, but it seems to be totally crapped out and now im just getting 504 time outs...

[fleet forge]

prayers up lads my download at 94% no error yet

[clear mantle]

always knew something about him seemed holy

[spare root]

Can someone help me , i cant start the game, try to uninstall the game and now try to download again and now i cant it want me to sigh in to my acc again and i cant i have error code 0.

[mental shore]

prayers to you my friend

[warped terrace]

every time i get on the game im sent to the create username screen and i cannot sign out of the steam bsg launcher. just sends me back to the steam page.

[fleet forge]

GUYS I MADE IT THROUGH TO INTEGRITY WITHOUT THE ERROR

IM HOPEFUL FINALLY

[compact terrace]

never show hope

[timid kelp]

No I haven’t. Did it work for u?

[clever gale]

i did not have prapor 2 when i did it, i talked to all of the traders other than prapor first, and then prapor was the one who gave me info on it

[shy nexus]

did you do anything differently? i've been stuck on this bullshit for 10 hours

[pallid yew]

guys what is the keybind called that controls the reticle brightness ? I must have rebinded it and cant find it .

[fleet forge]

deleted everything tarkov related. turned my vpn on to the fastest server near me. started download and havent got an error yet. currently unpacking game files ill keep u updated

[shy nexus]

if i cant fix it bc i dont have a vpn imma be so annoyed lmao

[mental shore]

Are you on a european vpn server?

[fleet forge]

usa

chicago

[fleet forge]

i didnt have 1 but i got a free trial through nord so ima cancel that after i see if it works for this or not

[sturdy stump]

@hoary marsh Hey did you fix your tarkov issue where it said you already had two instances of tarkov running? I had the same issue with no fix so I'm wondering if you've solved it. Many thanks

[woeful hound]

@fleet forge Wait so you're using VPN to avoid the Unable to download error?

[vivid briar]

tech update notes state its fixed now and from what I'm seeing - appears so

[woeful hound]

what's fixed? The download issue?

[vivid briar]

finally dl'd and atm unpacking

through bsg launcher (arena)

[woeful hound]

arena, sure. idk bout the actual game.

[vivid briar]

it states downloads afaik

so should be same for base game mate

[fleet forge]

no idea but it didnt error and i maintained 35mb/s

[woeful hound]

still getting the error

[woeful hound]

Where'd you choose location?

[vivid briar]

delete the blank folder which I forgot to mention I did do first

[woeful hound]

Did that already as well.

[vivid briar]

ya that's lame af then

[fleet forge]

make sure before you turn vp0n on to delete all things tarkov and start fresh. including the launcher temp files recycle bin too

[woeful hound]

Where'd you select location for?

[fleet forge]

to be fair im not in yet its still working on unpacking but ill let yall know

fastest near me. mine was chicago

[tawny hazel]

Does anyone know when the sub drops are coming back I already gifted 5 i want my gucci bag

[ocean horizon]

THAI ui is bug can your guys fix it?

[woeful hound]

when i am able to successfully install the game i've got 9 drops waiting for me

[strong quartz]

I need help with a story quest, it told me to ask the traders about the fallen plane, i have spoken to them (i went back to every single on to double check if I had asked them and the prompt does come up) and it wont let me progress in the questline for it. Is it because I need prapor lvl 2 first? (i copied this text from other guy but i have the same problem)

[spare root]

Can someone help me , i cant start the game, try to uninstall the game and now try to download again and now i cant it want me to sigh in to my acc again and i cant i have error code 0.

[clever onyx]

Everytime i extract my Game freezes and i loose all my loot so not playa le at the moment… really sad yesterday evening Everything worked fine for me have this problem since the update…

[safe current]

i cant load into a raid this keeps happening

yesterday it was fine does anybody know what the issue?

[valid cape]

Can someone please tell me for I know 100% does lossless scaling cause issues with battle eye or cause bans? Cuz I've been told by 3 people it does can someone tell me the actual truth?

[primal yacht]

I literally got through all the bs with downloading this shit and can't even play it

[clever gale]

no, you dont need prapor level 2, try talking to all of them before prapor, that's what i did and it worked first try, idk if it matters the order

[primal yacht]

17 minute queue

[strong quartz]

i cant talk to any trader anymore

[clever gale]

try restarting game?

[strong quartz]

like, i can only speak with them to trade or to look for some quest

[clever gale]

if restart doesnt fix it, try running a quick factory raid or something then try talking to them again

[primal yacht]

With a 20 minute queue?

[safe current]

mine was 2 minutes

[primal yacht]

! I wish

[safe current]

what servers are you on?

[primal yacht]

I am still in queue right now for my first raid after tutorial

NA

[safe current]

idk then cuz im on eu

[west reef]

you are probably on bsg servers then

[devout pelican]

So i was talking to mechanic about the plane crash and i lost internet, when i came back that chat line is now gone and i cant get the plane task is there a fix to this ? or what should i do ?

[serene falcon]

Genuinely, fuck this game.

[tough drift]

My friend is having the "verify integrity of the game files" on steam and claims they've tried literally everything and nothing has worked. Is there any solution for it?

[red ember]

how much storage is in his drive that he's pathed for the game? I ran into something similar my first install, had to uninstall, clear space, reinstall and map it appropriately for it to work for me.

[primal yacht]

Now I have waited 30 minutes to find a game, honestly a sad launch of a game

How many years did they have to get their shit together and this is what they came to us with?

[serene falcon]

Oh, how about waiting 30+ minutes for the loot to load, this was NOT as bad before 1.0

[primal yacht]

Yeah I will not waste any more of my night on this

[serene falcon]

Nikita can choke on my alpha EOD money.

Genuinely, how do you fuck up so bad when you had 10 years to prepare a full release... when the last major release was relatively stable

How do you fuck up with the one major release you shouldn't

[strong quartz]

i hope that works

anyone with the same problem did fix it?

[light iris]

hello everyone, I purchased five gift subs on Twitch but only later learned from the streamer that they are not yet operational... will they be counted later or will I have to purchase them again?

[leaden lance]

At least it was downloadable

[haughty robin]

I downloaded the game through discord pins, though Im also have trouble updating it. What do I do?

[wispy notch]

Is anyone else stuck looking for servers whenever you try loading into an arena match?

[rancid echo]

bruh i swear every time they put out a new update it takes me hours to get back in cause it wont download it lmao

[leaden lance]

I am trying to do the manual download but it is incredibly slow and it also stops randomly

[haughty robin]

does the button not work for you?

[rancid echo]

nah just hit update and all it does is try and then just lights back up to update

[median canopy]

i am locked out of mechanic and not sure why .. maybe anyon knows?

[haughty robin]

That's what I mean yeah, I have the same

[clever gale]

hrmmm tough one, never heard of twitch drops being linked to buying subs before this EFT release stuff, so i can't say for certain, but I'm gonna assume its a no they wont count later, you might wanna contact twitch or tarkov support via their respective website support systems

[median canopy]

is there even anywhere to report a bug or something for my game being broken

[clever gale]

should be a bug report button on the launcher

[violet drum]

Every time I try do do a raid at interchange my game crashes anyone else have this problem?

[median canopy]

i am at the part in the story to talk to mechanic but he is just locked and i cant do it.. ffs

cant even unlock the rest of the fucking map

[woeful hound]

Solved the Unable to download issue.

[rain yoke]

were you able to fully download it??

[leaden lance]

how

[woeful hound]

You'd be so surprised, I just used a VPN to download it. Got higher download speed and was able to push through entirely.

[median canopy]

idi nahoi fucking dev holy fucking shit i cant even play 95% of the game

[leaden lance]

without any of the integrity bugs?

[woeful hound]

Was downloading at 4 MB/s regularly, turned the VPN on and was downloading at 20 MB/s.

[fleet forge]

it didnt for me but my friend did it and worked for him. guess im just bad luck

[woeful hound]

I think I got one retry near the end of the download and it just finished up.

[green granite]

@red cape getting kicked from nearest servers on ping less then 40-50. i have no problems with internet at all, everything's working except of this. after reconnecting to game raid disappears, and problem solves by itself :p

[placid hound]

Anyone got tip to fix this? I realy badly dont want to reset my account

[median canopy]

what is resetting account

i will do it to fix my shit i just want to play

[placid hound]

Well im not sure if it will even work for that bug but from launcher you can reset you levels and stuff

[median canopy]

ty

looks like release is bloody mess and will have to wait another wipe for it to fix

[tough granite]

why are the looking for server times so long in arena

[west reef]

no more wipes

[analog dome]

Anyone else getting an issue where loading loot is taking a long time

[median canopy]

jesus christ

[bleak parrot]

Am I the only with this is it all standard accounts can't progress

[strong quartz]

Still bugged on the falling skies quest ty nikita

[strong quartz]

Me too

[ornate eagle]

You would need to reach out to support so they can provide an unlock

[surreal aspen]

you need to gain rep with prapor by doing side quests. You unlock more side quests by continuing with tour

[median canopy]

i cant even get past the talking to mechanic he is permanantly locked

[surreal aspen]

[e-mail]

[west arch]

This shitty game won't let me verify my account

[bleak parrot]

Why is talk about the plane not registered when I've done that ?

[tough granite]

Is Arena bugged and not able to be played? i can find a match but cant find a server im not sure if that makes sense

[median canopy]

thank u for the email because jesus christ my game is locked out of playing 75% of the map

[surreal aspen]

wdym verify? you cant log in?

[surreal aspen]

to ask the traders about the plane you need to reach prapor ll2

[strong quartz]

My frienda has the eod and he didnt have to level up prapor, thats related?

[west arch]

it keeps asking for my phone number but it keeps saying "This phone number can't be used" like a bitch

[bleak parrot]

Im confused as I've already done that.

[surreal aspen]

yes because EOD starts with higher standing

[west arch]

Been trying to fix it for the past few hours

[strong quartz]

Ohh ok

[median canopy]

use a real phone service provider

[surreal aspen]

you already have prapor 2?

[bleak parrot]

Nowhere near, but you need prapor 2 to progress, eod dont have prapor 2

[west arch]

Like a SMS reciever or?

[strong quartz]

I asked them without having prapor level 2, thats supposed to happen?

[median canopy]

yes like a cell phone

[west arch]

tried that as well

[bleak parrot]

I haventbhad any prapor.missions ?

[surreal aspen]

it has enough standing for prapor 2, which is what you need

[bleak parrot]

This is crap

[median canopy]

u cant just use some app for a free number u need something u are paying for

[surreal aspen]

you continue with tour

[median canopy]

use one of your parents phone lolol

[west arch]

So i have to spent $10 buck to verify for something i already have

[surreal aspen]

you need to use an actual phone number registered in your country.

[strong quartz]

Anyone with the same problem did solve it?

[west arch]

I am using a actual phone number

[median canopy]

what is the service provider

[west arch]

that was the first thing i did

[surreal aspen]

yes everyone who has had the problem has solved it by

1. continuing tour to unlock prapor side quests
2. complete prapor side quests
3. get prapor ll2

[west arch]

Telkomsel and China Telecom

[surreal aspen]

its a possibility that bsg will not accept phone numbers from those providers.

[west arch]

Literally the main service providers of both of my countries

[median canopy]

move country

[strong quartz]

Ok ty i hope it works

[west arch]

What the fuck

what kind of 2FA is this

[median canopy]

white privilege kind

[eternal mesa]

Hello, my friends bought tarkov on steam and played, he linked his steam account 5mins ago on tarkov site and now its like he never played, (choose usec/bear etc). is he cooked ?

[median canopy]

the bestkind

[fleet forge]

im still wondering when a patch for this launcher file will be out

[west arch]

sucks to be yellow

[surreal aspen]

i didnt have to use a phone number at all

[median canopy]

yeah me neither i dont have that

[west arch]

exactly how do yall do that

[surreal aspen]

when u link steam account, it reset progress.

[surreal aspen]

what are u trying to do, create an account?

[west arch]

my friends didnt do it either

[median canopy]

what step needs the phone lol

[west arch]

made one, tried to get in and won't let me in

[median canopy]

it should send your email verification not a phone

[surreal aspen]

what does it say when you try to log in?

[west arch]

Verify phone number or smth

[median canopy]

check your email you made the accoutn with

[west arch]

like legit blocks me from entering and i need to enter a phone number

[surreal aspen]

the exact error please

[wide hound]

Was zeroing for different ammo implemented for 1.0, do you know?

[west arch]

Error 245

[median canopy]

"or something"

[surreal aspen]

no.

[west arch]

Look man i just wanna play the god damn game

[median canopy]

exnihilus would you know why my mechanic is locked but at the exact same time in the story my wife was able to talk to him but mine is locked no matter what

[west arch]

I know damn well is probably because of the name of the account

[wheat abyss]

"/eft/client/live/distribs/1.0.0.0.41787_92174f78-57bc-419e-aa8e-1325d1bd8e67/Client.1.0.0.0.41787.zip" friend cannot download the 1.0 update and has fully uninstalled and reinstalled the launcher but still gets this error code? anyone know how to fix?

[median canopy]

i tried clearing cache and integrity check as well as restarting and also playin a scav and pmc raid

[west arch]

NikitaButtPlug

[median canopy]

he just wont unlock

[surreal aspen]

try using a vpn

[median canopy]

my quest says "talk to mechanic" tho

[west arch]

i did

[median canopy]

cant click on him

[wide hound]

Keep pressing retry until it's properly installed. Might take some time.

[surreal aspen]

thats for them. hang on im just looking at what u said

[surreal aspen]

disable antivirus, vpn, firewall. Try direct download in the pins

[wide hound]

I installed arena like that, after 4-5 reinstalls

[west arch]

I used Proton and Lets

[surreal aspen]

wdym locked? u cant trade with him or cant visit

[median canopy]

i cant even click on him to open the store to them talk to him

he is locked the same as peacekeeper and the other stores are locked from the start

[wheat abyss]

hes been trying that all day lol best hes got was 80%

[surreal aspen]

@west arch are you sure it asks for a phone number and not a verification number

[wide hound]

Bad luck.

[tough granite]

took me 4 hours of pausing and resuming and when getting an error pressing retry, battlestate launcher is the absolute worst when it comes to downloads

[median canopy]

check your email and enter the number from your email you get.

just try it and ignore it says phone number

[wide hound]

I mean, it's probably servers rn, the error messagr shows a server error

[median canopy]

XDDD

[wide hound]

Bad gateway incident

[surreal aspen]

you cant use the phone number you are trying to. Only thing i can suggest is getting a phone number with a different provider.

[tough granite]

finally managed to get the game downloaded and server ques are about 15 mins before getting into a match

[surreal aspen]

yes the servers are struggling with downloads

[surreal aspen]

servers are overloaded for matching. just keep waiting

[west arch]

why can't i legit just use a account through steam

[surreal aspen]

is your steam account linked to a bsg account?

[west arch]

yes

[median canopy]

here is my issue

[surreal aspen]

have u extracted from customs and given skier the building supplies

[coarse carbon]

i cant get quests from prapor, is there any fixes

[surreal aspen]

so when you open the launcher through steam, what happens? it asks you to login?

[surreal aspen]

continue through Tour until you unlock side quests for prapor

[west arch]

login using my gmail and password

[median canopy]

yes xddd

[wide hound]

Btw, dear devs, I know that you have the ongoing issues to fix, so I am just asking, is there going to be a patchnote for 1.0? I do not ask to spoil lore, just would be great to see which mechanics/tweaks were implemented.

[west arch]

and then it says verify phone number

[surreal aspen]

no patchnotes will be released for 1.0.

[median canopy]

i have 1800 hours i know a little about tarkov this is just weird bug i have

[surreal aspen]

you need to get another phone number that you can use to verify. Sorry theres nothing else i can suggest

[coarse carbon]

so i need to find the flash drive

[ornate eagle]

can I Get a bigger screenshot incl your IGN

[surreal aspen]

😭 yes theres some timmies in here so im used to that. Ok im not too sure but ill have a look around for info o7

[surreal aspen]

yes.

[proven yarrow]

where the hell is the radio to contact the soldiers on shoreline, been running around like a headless chicken

[median canopy]

IGN - lilypup

[surreal aspen]

down the road leading to terminal, near the end, theres a tower. at the base of the tower, there is a radio station.

[west arch]

man this is some bullshit

[median canopy]

use a phone number of someone you know

[surreal aspen]

if you want, you can email [e-mail] but they will take 5-10 days to reply and may just give the same answer as me.

[median canopy]

preferably an adult you trust

[west arch]

i've seen the reddit comments yea nah

i wont even ask

[median canopy]

what country are u in

[proven yarrow]

I'll check it out. thx

[west arch]

4 years ago btw

[west arch]

China

[surreal aspen]

they wont accept numbers from certain providers. I cant give you another answer. You can try a phone number of someone you know / another provider.

[ornate eagle]

Due to Chinese policies players have to use phone numbers to authenticate. There is nothing much anyone outside of the support will be able to assist you sadly

[west arch]

Imma ask a friend that lives in the US

[wide hound]

Btw, dear devs, I know that you have the ongoing issues to fix, so I am just asking, is there going to be a patchnote for 1.0? I do not ask to spoil lore, just would be great to see which mechanics/tweaks were implemented.

[wide hound]

Sadge

[surreal aspen]

No patchnotes will be released for 1.0

[ornate eagle]

I forwarded the info to QA and was told as a quick fix for now you can try going into a raid. This should allow you to talk to Mechanic

[west arch]

What about Indonesia? i understand about the CN laws

[median canopy]

what more i can tell you.. been playing for a while.. you know how some raids you move items and then it glitches and then it sends you back to the menu a few seconds later.. after i gave skier the items he needed, it sent be back to menu . the items were taken from not just my stash but also the scav junk box and toolbox from linking discord... then it glitches and sends me back to menu and i assumed like usually when that glitch happens the items switch back to how they were before... but it didnt do that

i didnt think anything of it at the time so i didnt screenshot the error as i was used to the glitch happening

[ornate eagle]

I would need to look case by case for each player

[median canopy]

thought my items would have just been sent back in time

[ornate eagle]

Hm I doubt this would be the case but I will add following info

[median canopy]

i have tried raiding as scav and pmc after the glitch and clearing cache and integrity but i will try to raid again

[ornate eagle]

Could I ask you to send me latest log folders

they would be stored there: X:\Battlestate Games\EFT\Logs

[fleet forge]

any update on the launch issues so many people have?

[median canopy]

there was like,, 5 errors in a row it was bugging bad but it was my mistake as i was used to the bug in the past where your inventory just gets sent back in time to how it was before i didnt assume it was something bigger

[surreal aspen]

its slowly getting better

[west arch]

wdym

[ornate eagle]

as a temporary solution you can download EFT or Arena via CDN in the pinned messages in this chat and then just extract it in the folder

[ornate eagle]

it's not only goverment related but also for specific domains and parts of the countries as well

[median canopy]

i know it was yesterday so i am not sure if the recent ones will be it.. i have 8 in total

[ornate eagle]

Just archive folders in zip file that would do

[median canopy]

in dms?

[fleet forge]

I have done that 3 different times. disabled antivirus, verified intergrity. cleaned cache, and more. nothing seems to work. I seem to keep crash report on launch

[ornate eagle]

yep

[ornate eagle]

do you have a screenshot of an error?

[pallid glacier]

yea links dont work anymore

[fleet forge]

and this message when downloading game. Internet is stable. :Failed to download "/eft/client/live/distribs/1.0.0.0.41760_e524b81b-2c06-46d1-b376-a1ab3ba1d290/Client.1.0.0.0.41760.zip" ERROR: 0

the unity error only shows for a split second before the user action

[cedar slate]

Is there any fix with the prapor quest? I should be able to go woods now and keep doing the main quest but yesterday I got bugged and I can't enter woods without doing the factory transit. I can't speak to prapor either

[hidden panther]

hey i purchased steam game like 3 days ago, had this progression and bought unheard edition. now my progress got reset

[fleet forge]

also i can play arena just fine

[surreal aspen]

@ornate eagle i think this is the same as with the mechanic not unlocked above

[hidden panther]

is there any way to get it back????

[surreal aspen]

it shouldnt reset if u just bought unheard. Did u link to a steam account after playing?

[west arch]

can you at least tell me how this happen? everyone else never need a phone number

[median canopy]

its because you live in china

[hidden panther]

no i linked before buying that edition

[median canopy]

anyone in china needs a phone verification

[surreal aspen]

chinese laws.

[west arch]

maybe but other dudes don't need it

[primal shuttle]

tried downloading EFT via CDN in the pinned messages, the download also failed for some reason.

[ornate eagle]

I cannot. I know CN players need phone number verification, outside of it only support can provide any type of response

[west arch]

Chinese games require chinese phone numbers

but games like siege you dont need it

[haughty robin]

has anyone fixed the solution of the update button doing nothing

[median canopy]

ok go play seige

[surreal aspen]

Nothing else anyone here can help with. Contact support if you want to ask them

[pallid glacier]

same here i tried from chrome and the downloads fail for both arena and main

[west arch]

nah its gay asf

Legit how is my cellphone not realk

[median canopy]

have you tried a plan with china mobile

[surreal aspen]

[e-mail] contact them. Thats all we can do.

[median canopy]

have you tried with china unicom

you have options :)

pay 20 yuan for plan and be good boy and play game

[west arch]

might try that later'

[median canopy]

ok forgive my forgetfulness chat but like

i only seem to be getting into a scav raid on customs and i usually play streets but the timer just goes forever is that because other people are getting into the raids first

[surreal aspen]

yeah its cos the servers are really busy rn

[median canopy]

i remember sometimes waiting 40 minutes to get into reserve way back

[median canopy]

i just forgot why

[desert meadow]

The fuck is this audio? cant hear shit

[surreal aspen]

yeah same reason tbh, just busy servers :)

[median canopy]

you can help youself by playing the game again

[surreal aspen]

nobody here can do anything. Did u play before u linked a steam account, then tried to play again?

[median canopy]

the game also just released new and everything was wiped

[ornate eagle]

Please provide a little bit more info: was it reset in PVP/PVE or after a raid or something else

[short ore]

can you link accunt with steam for free or?

[surreal aspen]

If you mean progress before 15/11, it was wiped in PVP

[surreal aspen]

to play through steam u need to purchase through steam

[fleet forge]

hey appl3 did u see the ss with the error i sent a few min ago?

[median canopy]

guys i played tarkov 3 years ago where did my progress go XDD

[short ore]

what a scam xD

[haughty robin]

Im gonna go crazy with this update button not working

[ornate eagle]

yes I forwarded

[fleet forge]

thank you

[median canopy]

you must have linked your steam yes?

maybe at the same time you linked the twitch?

that is why it reset then

[shy nexus]

not working now?

[surreal aspen]

that resets progress @gritty iron

[median canopy]

sorry to inform you friend they should put a warning next to it on the site

[wise current]

Can this error be fixed?@ornate eagle

[ornate eagle]

I'm working with the support team to provide either a temp solution or permanent fix for that issue

[median canopy]

i had my thing fail to download many times i just clicked retry and ti wroked eventually

[surreal aspen]

turn off av,vpn, firewall and try #community-support message that worked for some

[swift mortar]

Hey guys. Can anyone help me? I'm getting Buescreens out of nowhere while in a raid. Happens every 1-2 Raids so far. Unplayable in this state ofc. Any Ideas?

[hidden panther]

same

[surreal aspen]

bsod?

[swift mortar]

whats that

[surreal aspen]

did u link to steam account after playing

[swift mortar]

Oh yea the one with the 🙁

[surreal aspen]

is it a windows blue screen of death or jus it goes blue

[hidden panther]

yes i linked before buying a unheard edition

[surreal aspen]

https://www.escapefromtarkov.com/support/knowledge/441

[swift mortar]

it's giving me a huge sound bug and then the screen saying that windows crashed with the ": ("and then my pc restarts

[surreal aspen]

follow steps on the link provided

[surreal aspen]

so you played, then linked to steam, then tried to play again?

[hidden panther]

i played with steam for 1 day

i linked it instantly, and then after 1 day i bought this edition and now it got reseted

[median canopy]

maybe the edition change?

you have been reborn as a cultist welcome brother

[hidden panther]

😡

[surreal aspen]

no edition change does not wipe account

[hidden panther]

all i needed is stash space 😭 and im in tutorial

[wise current]

@surreal aspenthxI'll give it a try.

[polar badge]

launcher opens, i press play, game immediately crashes and throws me back to launcher, integritiy verified, cache cleared, av off
it works sometimes, on average i have to try to open the game 35 times

how do i fix ts

[surreal aspen]

https://www.escapefromtarkov.com/support/knowledge/441

follow the whole page

[raw phoenix]

Anyone know how to fix the speak to bug, was speaking to ragman to try and unlock skier, then I got a HTTP Backend error and now I cannot speak to skier and am locked to interchange, streets and ground zero

[proper kindle]

Guys, I have a question: during installation, I get an error about there being no space on drive C, even though I'm installing on drive D, and the launcher is on drive D. Has anyone encountered this? Please help.

[ember atlas]

This has been happening for 2 days now any solutions ?

[surreal aspen]

Change the temp directory in launcher settings to ur D drive as well.

[surreal aspen]

disable av, firewall, vpn and try #community-support message

If u already did that, just keep trying. Its known and being worked on

[ember atlas]

what’s av?

[surreal aspen]

av = antivirus

[ember atlas]

and i already tried the pinned it doesn’t work it always fails

[surreal aspen]

so windows defender if u dont have sometihg like norton installed

nothing else u can do except keep trying

[ember atlas]

… 1.0 ready

[hearty meadow]

hi, can i use a friend steam account that bought tarkov to download the files and import them to the launcher since i bought my game from the tarkov site??

[proper kindle]

Thank you very much, friend! It worked!

[ember atlas]

wont make a difference unless you get the files to transfer from hardware (usb) or virtual storage dropbox etc.

[west arch]

my hb got me i already got it fixed

[surreal aspen]

no, redistrbuting game files is not allowed. You can download the launcher from the website and install the game from there.

[surreal aspen]

🙏

[hearty meadow]

im getting the comon error

[surreal aspen]

disable antivirus, vpn, firewall and try direct download link #community-support message

Except from that, just keep trying. the fix is being worked on

[surreal aspen]

yw! o7

[wise current]

@surreal aspenI'm Japanese, but I can't install it without using a VPN, right?

[surreal aspen]

Im not sure about whether it is available in japan. What happens if you try to install without a vpn?

[polar badge]

ive alr tried all of this :( only thing that works for me rn is to try to launch it like 30 times

[raw phoenix]

Anyone know how to fix the speak to bug, was speaking to ragman to try and unlock skier, then I got a HTTP Backend error and now I cannot speak to skier and am locked to interchange, streets and ground zero; any ideas?

[wise current]

@surreal aspenIt keeps stopping halfway through.

[flint parrot]

Hi, anyone knows if that means i can reset PVE safely without wiping my PVP? Can't untick pvp

[surreal aspen]

a lot of ppl are having that problem. Keep retrying

[surreal aspen]

yes that will reset pve and not pvp

[surreal aspen]

do u have nvidia smooth motion on?

[flint parrot]

thanks!

[tawny solar]

A week ago I received the notification from a ticket on support that my account was re-activated, it's still not

[ivory wasp]

Hi, i just bought tarkov for the first time (on steam) and i was already logged it to this account and cant sign out. When i start the launcher by the .exe it prompts me to create an account, what i did, but when i log in with my new account it says i dont own tarkov. I can play the game with the TarkovCitizen Acc via Steam but i am afraid that i will loose my progress at some point when i always play with this "fake" account. Can anyone please help me

[still jay]

через сколько времени на аккаунт поступят вещи за подписки?

[surreal aspen]

log into the website with the account you created. does it say its linked to steam

[ivory wasp]

no

should i?

[surreal aspen]

The drops for subscription are not available yet. You will have to purchase when it goes live. We dont know when that is.

[surreal aspen]

that means its not linked to ur steam account. Which is why it thinks u dont own the game. Your BSG account needs to be linked to your steam account.

[bright plover]

do you know how to fix locked Woods and prapor due to backend error after giving weapons to mechanic?

[surreal aspen]

try going into a raid?

[raw phoenix]

Having the same issue but with Skier lmk if you find a fix

[bright plover]

yes, try tranzit to woods, killed scavs there, unlocked shorline, waited like 8 hours. Prapor and woods still locked

[surreal aspen]

#community-support message this is the same bug. Thats all the info i have

[bright plover]

thanks, but it didnt worked for me... Now i hace unlocked everyone, but not prapor xd

[steel dew]

anyone know why im missing sliders in the post effects settings? Tried searching for answers but havent had any luck.

[raw phoenix]

same here, tried every map, tried transiting, this happened over 24 hours ago, and I cannot progress to any other maps lol

[polar badge]

no, im on amd with everything turned off

tho i found a fix, i tried running launcher as admin, this makes it crash less somehow lol

[spark geyser]

is it confirmed that twitch drops are coming to PvE too?

[surreal aspen]

no

[surreal aspen]

i’ll keep that fix in mind for the future!

[polar badge]

yea i had to pause kaspersky for 5 mins and run launcher as admin

[rich musk]

wait so if the 5 gift twich drops got delayed does that mean when i gifted 5 on the 15th was a waste and wont get it

[raw phoenix]

By the looks of it yes

[surreal aspen]

thats the information we currently have yes

[polar badge]

its joever

[rich musk]

mccht eft pmo mang

[silk oasis]

I got a temporary ban on my account today for 3day for error code 229. Most wikis online say its about license agreement but doesnt actually tell me why im banned at all. Dont want to get perma'd when I literally havent done anything wrong, played all day yesterday for wipe and woke up to this

[verbal blade]

I went from 200 to 5-15 fps, anyone know anything abt this?

[surreal aspen]

If you received a ban in game, your only recourse is appealing directly to BattleEye. If they unban you, reach out to BSG support and provide them the BattleEye ticket number.

[surreal aspen]

ur constantly on 5-15? or it drops

[polar badge]

229 is battleye ban due to cheating
only thing u can do is apeal to battleye

[surreal aspen]

correct

[verbal blade]

its not 100% constant, if i change my resolution from 1440p to some superstreched 1080x1080 4:3 res i get 100 fps

[silk oasis]

sucks im not cheating and been playing legit for last 4-5 years

[surreal aspen]

someone may have hacked your account. Make sure you have 2FA enabled

[silk oasis]

it also didnt occur in game, I opened the launcher this mornign and it gave me the "game location no eft" or something then made me log back in to a ban

2fa is on so i have no idea nobody is on my account

if 229 is for cheating it makes no sense that it would be a temporary 3 day ban ?

is there ever a way to talk to actual support or devs through this disord cuz bsg tickets literally take weeks

[cursive orchid]

and this message when downloading game. Internet is stable. :Failed to download "/eft/client/live/distribs/1.0.0.0.41760_e524b81b-2c06-46d1-b376-a1ab3ba1d290/Client.1.0.0.0.41760.zip" ERROR: 0

[surreal aspen]

@silk oasis Theres nothing anyone here can do. If you disagree with a ban you must go to BattleEye. Something on your PC is triggering detection. It may be malware or other 3rd party software. You might want to reset windows to avoid future detection. It happened when u are out of raid b/c they are usually delayed and not immediate. This is only community support. The only way to contact game support is [e-mail]. I hope that answered everything

[surreal aspen]

disable antivirus, vpn, firewall and if not then try direct download #community-support message

[inner heron]

Regarding Download issue, VPN worked for me - I can play the game

[surreal aspen]

great!

[fleet forge]

thats my msg XD

[surreal aspen]

its a really common issue rn

[steel dew]

anyone know why I'm missing sliders in the post effects settings?

[surreal aspen]

they disabled some of them in the latest patch.

[steel dew]

Appreciate it. Havent played in about a year so im out of date with all the patch notes and changes

[surreal aspen]

no worries

[desert meadow]

My game is fucked and need to reinstall but it looks like its fucked to download?

[leaden lance]

To which country did u set it?

[surreal aspen]

its got a few issues rn but a lot of (most) people have been downloading fine

[fluid moth]

for the pinned link for the direct download, it wont let me install that said file for some reason

[clever gale]

the pinned link for the direct download has no "install" you just extract the files to where you want your game to be installed, and then open the launcher, and point it to those files

[fluid moth]

yes, sorry i meant to say that the link wouldnt let me download thee said file

[static wave]

It wont let me install the file, It keeps blocking it even when I allow it to install. Using launcher to install is impossible because of Error 0

[hasty steppe]

I bought tarkov on steam and when I launch my launcher is just stuck like this

[fast tiger]

disable Antivirus, VPN and Firewall temporarily

[fast tiger]

@static wave
#community-support message

[fast tiger]

Have seen people do it to local host, norway and germany
(themself being in norway and germany)

[hasty steppe]

now its just loading like this forever

[clever gale]

is your client/browser blocking the download? mine does, you may have to click something to allow it

[static wave]

Yeah I have been trying that I wont let me It keeps blocking it whenever it starts downloading I turned everything off

[fast tiger]

forever is not 10 sec. Give it time, restart it

[hasty steppe]

Ive had that earlier and it loaded for over an hour. and nothing happened

[valid cape]

Can someone please tell me for I know 100% does lossless scaling cause issues with battle eye or cause bans? Cuz I've been told by 3 people it does can someone tell me the actual truth?

[fluid moth]

okay i got it, so much stuff was blocking the download

but good lord why is it so damn slow lol, probably my end but damn

[vocal cedar]

do weapons not come back with insurance returns?

[fluid moth]

if u did insure it and no one picked it up, yes it should come back

[clever gale]

they do, but if a player (pvp) or scav(pve/pvp) loot them before the map closes you dont get it back

if you are solo on pve, it should always come back, if you are with teammates, then AI can still loot it until they leave the match

[gloomy walrus]

hmmm

[static wave]

Did you figure out what was blocking the download?

[clever gale]

he's referring to the direct download link in the pinned comment, most web browsers will block downloads from unverified sources, so watch for a pop-up that asks if you want to allow it

[static wave]

I always pressed on allow but it still keeps stopping the download, I have antivirus off

I tried with 4 different browsers aswell

[clever gale]

what browser are you using?

[static wave]

all of them

opera google brave edge

[pale pike]

Day 3 of being softlocked

[crude hound]

Hello after wiping account on site game crashes didnt start. Before wipe i play in pvp and got non wiping pve.

[fluid moth]

yeahhhh the download speed is in the kpbs lol, considering i got fiber, ill just wait this out

[static wave]

its also the same for me

[raw phoenix]

you and me both brother

[valid cape]

where can i go to report an issue to make bsg force wipe my account bcuz it wont let me do it

[static wave]

alright 2 days is 2 days enough of fckn around gonna try arc raiders at this point

[surreal aspen]

they wont wipe ur account for you if theres a timer on it

[valid cape]

so im just stuck on this stupid tutorial for 2 weeks?

[raw phoenix]

3 weeks lol

[surreal aspen]

whats the problem with the tutorial?

[hasty steppe]

I try to launch tarkov from steam and then it starts loading then its just a blank screen. I have updated gpu drivers, disabled firewall, antivirus.

[valid cape]

it kicked me out did not let me complete it took me to my inv and tells me to survive and exit on ground zero iv done that 10 times now

[velvet frigate]

anyone has a fix for jager not unlocking after completing the quest?

[surreal aspen]

someone fixed this by going into an offline raid on ground zero and dying

[valid cape]

iv also died id say 20x still nothing fixes it

[valid cape]

tried that as well

[cedar slate]

Is there any upload on this bug? I can't progress since yesterday

[surreal aspen]

they are working on fixes for getting stuck but unfortunately theres not much you can do rn

[wild turtle]

Hi, is anyone aware if the disabled post fx settings are a temporary change or a permanent one?

[pale pike]

I have them, what do you mean?

[surreal aspen]

all the information we have is that they are disabled

[surreal aspen]

some of them*

[winged ledge]

Hey guys, do you know why i have less PostFX options?

[unreal mesa]

does someone already know how to learn to escape from tarkov from the storyline?

[surreal aspen]

Some of them were disabled in most recent patch

[surreal aspen]

dont think anyone has done it yet

[winged ledge]

ty ❤️

[unreal mesa]

does someone know which storyline quests leads to prapors side quests?(Shooting cans)

[surreal aspen]

keep going with tour

[tough granite]

so whats the point of getting into this game when everyones bullets kill you in 2 shots but you cant kill anyone unless you dump 3 whole mags into them. im so confused

[unreal mesa]

thank you mate, just thought i should be already there... haha

[ivory wasp]

I am queuing for over 20 minutes for my first game rn, is this normal in this game?

[cyan marlin]

Anyone able to provide info on the below, i cannot hand the dogtags or dollars into Mechanic and Prapor, is this because i talked to the traders and failed the objective? Has anyone else had this problem and know of a workaround?

[surreal aspen]

as pmc or scav?

[ivory wasp]

scav

[surreal aspen]

it’s nothing to do with the failed objective. i’m not sure why but u should be able to give them to prapor AFTER surviving on shoreline

[surreal aspen]

that’s why. there’s lots of ppl doing scav. you’ll be in faster as pmc

[ivory wasp]

how long do you have to wait as scav on average?

[surreal aspen]

i mean i get in in 2-3mins on Eu west but it can take 30-40 sometimes

the servers are busy and everyone wants to play scav so you either go pmc or wait

[ivory wasp]

i am from germany, shouldnt i play on eu-west servers as well?

[surreal aspen]

you can check which servers you are on in the launcher server selection screen. select as many as you can that have low ping

it also depends on which map you go

[fast tiger]

Put in 5 servers, that have lowest ping for even faster match making

[serene falcon]

@ivory wasp Were you stuck on matching or loading loot

[ivory wasp]

matching

[coral basalt]

yo remember me?

[surreal aspen]

yessir how’s it going

[serene falcon]

Yeah, check your servers, might fix that

[eager thunder]

Ryzen 9 7900, 32gb ram, why i hit like 50/70 fps? Any clues?

[ivory wasp]

i only have ground zero unlocked

[coral basalt]

it was RAV endpoint protection that i had to uninstal

[serene falcon]

Because BSG can't code for shit

[surreal aspen]

i know.

[surreal aspen]

ahhh so it was antivirus in the end. glad u fixed it!

[eager thunder]

But that just crazy

[serene falcon]

Welcome to Tarkov

[surreal aspen]

tarkov massively benefits from x3d

[coral basalt]

yeah, if anybody has that issue again tell them to unistal RAV

[surreal aspen]

are u at 1440p? also what gpu?

[surreal aspen]

will do!

[eager thunder]

I stopped playing the game when i had the i7 12th gen, i was getting more fps with a overheated cpu at that time, came back for 1.0 but i guess it aint worth it still

[serene falcon]

5700x3d + 2080 Ti here, there has been a significant hit on performance from the last major patch to this one... like just before the 1.0 release I was having far better FPS and FAR better load times.

[eager thunder]

Will disagree, i have other unit with 7950xd3 the difference is like 15/20 frames, which still sucks looking at a fact the graphics in this game are dog shit, and the game was released 2016

[twin bolt]

traders are broken anyone else?

[eager thunder]

You activeley playing nowdays with that configuration? What frames you achive?

[surreal aspen]

you can disagree all u want. x3d makes a huge difference for tarkov.

[serene falcon]

Just after 1.0 release, performance issues but still fine load times... then they brought out a patch and ever since then, I can't Scav, Coop or do streets because anything to do with BSG servers just stays stuck in loading loot lol

[white ember]

It says talk to mechanic but mechanic is locked. Ive waited a day, logged out and in, Transisioned to factory and extracted, restarted and verified my game files but mechanic is still locked anyone hknow what to do?

[serene falcon]

Pre-1.0 I had steady 70+ FPS, post-1.0 ... I see consistent dips into 40/50 and frames seem to be a lot more unstable

[hot night]

yo im having a hard time with switching my game region to europe and xsolla just keeps saying temporary error does anyone know a good work around?

[eager thunder]

Yaaa, maybe that optimazation will exist one day

[serene falcon]

Lol, not with BSGs current devs. If stability and optimization is better on your last BETA patch compared to your release patches? You are fucking up something bad as a developer I'll tell you

[eager thunder]

But still, its a 2016 game buddy... it should not be this way

[serene falcon]

Would also like to point out: If you're ever bored, check all the logs Tarkov creates when playing. You'll be impressed at how many error logs get produced by the game

[zealous fjord]

Any chance bsg will fix their launcher so I can actually play the game in this year?

[plush viper]

does someone have a google drive link or similiar to download tarkov? doesn't really work with the official one

even a torrent

[eager thunder]

Oh yeah, i know that. Once i deleted 7gb of data from that folder

[round frost]

launcher and manual download keep getting network issues after 10gbs for me

[serene falcon]

Not all of those logs are errors, but from I saw from trying to diagnose my issue... a good 70% of that is purely errors that could easily be avoided

[balmy egret]

i downloaded the game , and could not register , how do i fix this?
tried using vpn , no luck

[eager thunder]

Bring back pre streets wipe, best time tarkov had imo...

[cyan marlin]

Cheers for the reply dude, assuming its just bugged and there will be a hotfix 🤞

[tough drift]

This is the error they're getting

[serene falcon]

From the game crying that meshes have too many polygons to the good old Error|output|NullReferenceException: Object reference not set to an instance of an object.

Like, those are the main errors I see coming back time and time again

Not to mention the amount of times the game calls home for actions as simple as moving an item from one part of your stash to another part of your stash

[mystic garnet]

any fixes yet?

[tough drift]

Not sure

[zealous fjord]

same for over 3 days now, I am hoping bsg fixes it this wipe

[simple wasp]

this is the only thing i get while trying to download

[tough drift]

That's why I'm asking here

[simple wasp]

by the looks of it they will probobly get to it when they feel like it

[static wave]

1.0 Ready

[median canopy]

do you need 300 xp to transit or does it count as a run through

[surreal aspen]

Disable vpn, antivirus, firewall and if it doesnt work try the direct download links #community-support message

[static wave]

yup

[frigid stratus]

guys have a problem with launcher ,when i press update/download button its gets pressed,but nothing happens,how can i fix it?

[viscid spade]

Hey everyone, please help me with a problem. The game crashes before it even starts. A new window appears showing some kind of loading screen, which continues until the middle. After that, another window appears that says: It looks like the game didn't finish correctly. Should I submit a bug report? Yes/No

[fast tiger]

how much ram?

[waxen leaf]

i need help. i got all the twitch drops for today and when i redeemed them nothing happen and its been an hour since

[viscid spade]

16

[fast tiger]

follow instruction:

[white steppe]

#community-support message

[fast tiger]

But first! Disable antivirus temporarily

[distant aspen]

Where are the promised EOD rewards? the ones unhearders dont get?

[surreal aspen]

make sure ur twitch & bsg are linked

[waxen leaf]

they are

[surreal aspen]

not yet but are coming

[waxen leaf]

i even unlinked and linked it back

[fast tiger]

I don´t think community can help you with it

[boreal valve]

what about the drops for donating subs does anyone know anything about it yet?

[placid lintel]

can anyone help me about this problem

[viscid spade]

not work

[thorny forge]

is it possible to unlink my steam and bsg accounts

[fast tiger]

Disable antivirus

temporarily

[fast tiger]

🤷

[viscid spade]

it didn't help

[fast tiger]

What did you set pagefile to?

[viscid spade]

?

[static wave]

30 times for me

[viscid spade]

What is a page file?

[fast tiger]

Disable antivirus, VPN and firewall temporarily

[viscid spade]

I've already tried all this. It doesn't work.

[fast tiger]

Now click on this link and follow the insctruction to change pagefile:

??pagefile

[white steppe]

#community-support message

[marsh rover]

Hi i have a question, my account got hacked and someone change my mail on eft account i made a ticket on mail and send 2 recipts from xSolla and one from bank app. What is a chance after this screenshots to get my account back ??

[fast tiger]

very high chance, but it took 1 week to first respond and 3-4 weeks in the past to resolve

[marsh rover]

Oh okay thank you. So now i have to wait

[ornate eagle]

not disabling but adding some of the files to the exceptions can do the trick for some cases

[fast tiger]

good call

[brisk cedar]

Anyone know how to deal with bad lag at the start of raids and during gun fights? I have tried a few recommendations from youtube and reddit, but no luck. System might be a bit to old, 2070 super and 16gb of RAM.

As soon as someone start shoting at me, and sometimes when I shot, the game just tanks in performance.

[fast tiger]

will advise from now on

[compact widget]

your ram gets capped and game micro stutters u can try doing paging file but it wont help much

[brisk cedar]

Did not used to be like this, but updates i guess

[nimble moon]

Servers are on fire, just had a jucied ass raid that I couldn't extract from. I kept getting packet loss every time I sprinted, I couldn't extract & lost all my gear lol. In my 6k hours never have I had this problem, gg to the new players there going to hate this game.

[fast tiger]

your PC might be not good enough sadly.
Just to make sure, update all drivers and get rid of old ones

[brisk cedar]

thats all done

[ornate eagle]

basically I would try increasing page file as a first solution https://learn.microsoft.com/en-us/troubleshoot/windows-client/performance/introduction-to-the-page-file

[hasty steppe]

I don't know what to do. I reinstalled tarkov and I updated drivers, disabled antivirus and firewall and the launcher is still stuck loading

[placid lintel]

well i aready disable antivirus and firewwall still same cant work

[nimble moon]

Bro you do not need to disable antivirus or firewall

[hasty steppe]

Thats what I was told to do

[viscid spade]

it didn't help

[surreal aspen]

it can block the launcher at times. If you set exceptions its fine

[nimble moon]

Never in my 6k hours have I ever had to disable my firewall or antivirus

[ornate eagle]

add BsgLauncher, GameAssembly.dll, BattlEye Launcher and EscapefromTarkov to the exceptions of your AV and see if it does any change

[surreal aspen]

i dont have to either, but it does help some people.

[hasty steppe]

I just bought the game on steam and I have only been able to play the game twice by reinstalling but now not even thats working idk what to do

[nimble moon]

Try a VPN

Lots of my friends who were having trouble downloading the game downloaded a vpn & were able to get into the game that way

But you might not be able to play without it until they fix the issue, Im sure its server side.

[hasty steppe]

Won't I have hella bad ping?

[surreal aspen]

dont play on the vpn

[hasty steppe]

I have been able to get into the game twice but its not working

[surreal aspen]

only install

[fallow vector]

Unable to download the file
Failed to download "/eft/client/live/distribs/1.0.0.0.41787_92174f78-57bc-419e-aa8e-1325d1bd8e67/Client.1.0.0.0.41787.zip"

ERROR: 0 HELP ME

[fast tiger]

add BsgLauncher, GameAssembly.dll, BattlEye Launcher and EscapefromTarkov to the exceptions of your AV and see if it does any change

[regal mist]

is the colorfullness setting in postfx missing for anyone else?

[fast tiger]

@fallow vector

[surreal aspen]

removed in latest patch

[viscid spade]

Nothing you said helped me.

[fast tiger]

restarted PC?

[odd sparrow]

i was just trying to buy a an sv98 and it gave me errors for space in my stash but i had the room it then prompted me a are u a robot screen and i chose the items it asked then it said i was banned from flea and now i cant even access my traders can i get a dev here please?

[stuck wadi]

Even this shit is having problems, Google Chrome blocking it saying it is not a secure server and the file has been tampered with

Great Russian technology.

[surreal aspen]

wait 10 mins

[surreal aspen]

thats chromes fault.

[fallow vector]

dont have any AV just windows defender

[odd sparrow]

thank you

[stuck wadi]

Not Chromes fault the launcher isnt working.

[viscid spade]

When launching Escape of Tarkov, the Unity engine crashes.

[fast tiger]

does it have exceptions list?

[short ore]

I have a question about post FX, it seem like I am missing few options like Colorfulness.. Why is that?

[viscid spade]

yea

[fast tiger]

i remember. Did you restarted your PC?

[surreal aspen]

it does, you can add the whole folder the launcher is installed in to the exclusion list

[hasty steppe]

I got into the launcher but its frozen and I can't press anything. All I can do is move the window around

[surreal aspen]

removed in latest patch

[fallow vector]

yeah

[fast tiger]

complete list of possible fixes:
https://www.escapefromtarkov.com/support/knowledge/441

[fast tiger]

then you know what to do 🙂

[ornate eagle]

I will try to be a bit clear to avoid any confusion there. There few various instances of what players can experience with downloading the game and all of them are our top priorities:

1. Unable to download the file Failed to download "/eft/client/live/distribs/1.0.0.0.41760_e524b81b-2c06-46d1-b376-a1ab3ba1d290/Client.1.0.0.0.41760.zip" ERRPR: 0 - outside of retrying there is nothing much we can suggest for now and technical team is working on it as a top priority
2. Unable to download the game due to Unity crashes or some other errors in the launcher - add BsgLauncher, GameAssembly.dll, BattlEye Launcher and EscapefromTarkov to the exceptions of your AV and see if it does any change
3. In case you have any other type of an issue refer to #eft-announcements and see if has been fixed or mentioned

Reporting to the support always helps as you can provide ticket # in case it is requested and it always come handy

[short ore]

ahh so thats why i cant get more color in game, i guess i will just have to up thedigital vibrance on nvidia control panel

[viscid spade]

I don't know what to do, I'm really tired. I'm thinking about returning the game...

[fast tiger]

add BsgLauncher, GameAssembly.dll, BattlEye Launcher and EscapefromTarkov to the exceptions of your Antivirus
if it doesn´t help, reach out to support:

[eager thunder]

Does anyone know if i reinstall the game my graphics settings/keybind etc will reset?

[fast tiger]

??support

[white steppe]

[e-mail]

[mystic garnet]

can the downloads please be uploaded to a download site i'm getting errors everytime i try to download it..

[viscid spade]

yea support , pls

[fast tiger]

you will have to write an email to support

or open ticket in launcher or website

[fast tiger]

#community-support message

[ornate eagle]

unless you do full reinstallation no

[gleaming gust]

hey guys im tryingto download the client from this discord link but it says network error

[mystic garnet]

doesn't work for me, keeps getting network error

[fast tiger]

🤷

[jade dawn]

are bsg employees looking at account recovery emails

[gleaming gust]

this is pathetic

[mystic garnet]

like please upload the files to mediafire or something

[teal lotus]

that is the way

[ornate eagle]

yes but with an influx of players there always is influx of requests through ticket system or email thus response time is increased

[teal lotus]

For anyone still struggling to download the game files — I recently helped a friend who had the same issue described above. Despite trying all the common fixes, nothing worked. It turned out that his connection between the PC and the BSG servers was being shut down or blocked after a short time, causing the download retries to fail and restart over and over.

Here’s how we solved it:
You’ll need to download the files (using the direct links shared above) outside of your current network.
You can do this at a friend’s house, or
Use an external server to download the files first (this option requires a bit of technical knowledge).
Download using mobile network
Once downloaded, just transfer the files back to your own PC and continue the installation normally following the thread above

[mystic garnet]

like vpn?

[teal lotus]

VPN is supposed to work but we tried and it didnt work

[mystic garnet]

can u dm?

[lone thunder]

what did you guys do to fix the game launching but not launching wtf is this

[static wave]

praying

[pallid glacier]

this is crazy 2 days after lauch and they cant fix the problem so people can install the game

[teal lotus]

you can yeah

[stuck wadi]

Maybe there is a reason every system is trying to block these Russian files.

[lone thunder]

thx i'll try i didn't think of it

[static wave]

I understand like queue times being fucked because of influx of players, but not being able to install the game? Unacceptable

[teal lotus]

which issue you are having @static wave ?

[lone thunder]

imagine not being able to buy the game 🫠

[atomic osprey]

@cedar sand my mip streaming is 100% disabled and it still happening pls lmk if you have fixes !! 🙏

[lone thunder]

i thikn the website was off the whole launch day so good market probably many sales mmh

[fast tiger]

tried fixes in the pinned message?

[teal lotus]

what issue specifically?

yeah you have to do what I suggested above

[teal lotus]

here 👇🏻

[static wave]

I was close to finishing the install yesterday but the game updated so I have to try again

[mystic garnet]

check dm

[static wave]

Yes I also deleted tarkov %appdata% in all folders that might work

[mystic garnet]

didnt work for me

[static wave]

well shoot

[gleaming gust]

this is fucked

[jade dawn]

even when they already responded to my ticket? they just needed my bank statement ss of the account purchase which i sent and am now waiting

[eager thunder]

Any idea?

[static wave]

"bought Prepare for Escape edition, but I cant even Escpae the Launcher" -some reviewer

[mystic garnet]

nothing to do but wait..

[eager thunder]

Great

[gleaming gust]

been days now tho

[ornate eagle]

different categories of different issues have various response times

[gleaming gust]

waited long enough, all my friends are in and playing

[mystic garnet]

can i play on test servers? i can download that + arena lol

[wispy anchor]

I keep spamming the retry button but all I get is another error

[raw phoenix]

Does anyone know a fix for not being able to speak to the traders, I had a backend error and now I cannot access any maps except GZ, Interchange and Streets, ive raised a support ticket but literally 0 response in 24 hours

[fast tiger]

🤷

[gleaming gust]

cant download client from discord, network error LOLOL

[fast tiger]

Do the holy trinity of bug fixes:
In Launcher:
-clear cache
-delete logs
-verify files

Then restart your PC

[mystic garnet]

if someone manages to download the file please upload it to mediafire or something so we can play

[raw phoenix]

Done all of those, even reinstalled but no luck

[surreal aspen]

thats against tos to redistribute game files

[magic tree]

same

[surreal aspen]

go to D:/Games/BsgLauncher and launch it from there

[hushed dawn]

Launcher is stuck like this

[viscid spade]

this folder does not exist

[surreal aspen]

you if you dont want your account banned

[surreal aspen]

then you havent installed it correctly as it is pointing to that path

[viscid spade]

I'm going to fucking reinstall the game

[static wave]

dont

[viscid spade]

а у тебя какая проблема ?

[gleaming gust]

8 years guys....8 years.

[surreal aspen]

a lot of ppl cant download the game rn

[quiet summit]

Have you tried the pinned comments..?

[gleaming gust]

network error

[lunar rampart]

guys, i will develop a new tarkov style i swear, who is hot for this?

[vestal valve]

You'll be pressing retry every 2 mins and watching your dl speed tank

[teal lotus]

if you have server knowledge, you can download the file to another machine and download from your machine from that other machine beside the BSG servers

[static wave]

everybody has, sadly doesnt work properly'
network error

[weary ice]

guys

the cant download file can be fixed with a vpn i promsie mine is working just got done with the tut

[static wave]

Well I guess I will try tommorow lol

[static wave]

cant believe I bought this 8 years ago

and cant play

[weary ice]

get a vpn rn and download while you sleep bro trust

[static wave]

alr Il try

[vestal valve]

proton

[static wave]

proton vpn I free I think

[wispy anchor]

Using any VPN and connecting to anywhere?

[weary ice]

i tried everything delted all bsg files off my pc and reinstalled didnt wokr and the manual download didnt either

[shut niche]

i try exitlag and dont work

[weary ice]

yep i live in the us and connected to chicago and it worked

[viscid spade]

Good night everyone, I'll FUCKING DESTROYED the game and Windows, maybe that will help.'

[weary ice]

i got nord and refunded it after it downloaded

[wispy anchor]

Aight

[minor ridge]

Anything i tried didnt Work... Nice Job BSG AS usual 👍

[weary ice]

get vpn i stg

[frigid stratus]

when new patch will be upload for manual instal?

[weary ice]

everyone i told last night it worked for them

[vestal valve]

Can we go back to beta? At least it worked

[gleaming gust]

VPN doesnt work, just got error

[weary ice]

free or piad

[gleaming gust]

free

[weary ice]

i had nord

[gleaming gust]

im not paying for something extra just to download something i should be able to already

[weary ice]

im not sure if a free one works or not so ill say get nord vpn for it to work someone also used surfshark also

you can refund it after it downloads i did it

[static wave]

Id be playing right now if they didnt update the game twice which reset my eft install

[quiet summit]

So everyone has tried everything in the pinned comments, the workaround, restarting pc, adding exception in antivirus

[weary ice]

OMFG ik and still ddint fix the update issue

[static wave]

yes

[frigid stratus]

guys what i should do to fix it

[weary ice]

i had error 0

[quiet summit]

See pins.

[weary ice]

and an vpn fixed error 0 im not sure about 2 or 3

[slender scaffold]

Windows azure needs to get its shit together. sanfransisco, new york city, San Jose, California servers are all having issues we need another DNS in texas or a lower state.

[jagged perch]

another day of zero attempts to be able to log into website to reset my profile... yet i can log into game launcher and play

[static wave]

"ERORR: 0 - outside of retrying there is nothing much we can suggest for now and technical team is working on it as a top priority"

nothing can be done just wait tbh

touch grass ig lol

[slender scaffold]

yea, its a touch grass error. litterally has the audacity to send packet with a note (congestion) but can't make a handshake lol

[jagged perch]

anyway to contact BSG for account help? 3rd day where i cant even send password reset to my email......

[ivory wasp]

I queued for 45 minutes twice in a row and didnt get a single game. this game is just bs

[verbal blade]

has anyone encountered the constant 5 fps bug?

[jagged perch]

bro wtf every single day

1 attempt = max attempt

[exotic anvil]

i dont want to reset pvp, just pve, I cant uncheck the first option, i hope it wont reset pvp later on ?

[inner oar]

Well, I bought the game on Steam and kept playing until today when I saw the Twitch drops and went to link my account. I had already created an account on your website some time ago, but I didn't buy the game then because it was going to be released on Steam. Today, when I linked my account to the website account, I lost my Steam account and started a new one from scratch. After unlinking it, thinking it would go back to normal, I still lost the account. So I'd like to ask you for guidance on what to do.

[ornate eagle]

It will not.

[ornate eagle]

I would recommend reaching out to support through launcher system or via [e-mail] to ensure no progress lost

[summer scarab]

Does anyone know if I can install Steam EFT using the game files from BSGLauncher?

[ornate eagle]

No you need complete reinstallation

[jagged perch]

are you able to help me? I cannot get into my BSG web acccount yet i can log into my launcher same credentials, just trying to reset pve

[summer scarab]

thx

[ornate eagle]

I'm not responsible for account related questions thus would recommend reaching out to support

[median canopy]

tried a raid, still mechanic locked, hope it fixes soon

[jagged perch]

is there a way to reach out to support if u cant get into the website?

[median canopy]

maybe i need to reset my account

[median canopy]

the email probably

[ornate eagle]

[e-mail]

[ember atlas]

Any updates on the error 0 that constantly requires us to hit retry ?

[ornate eagle]

Check pinned messages

[ember atlas]

So I basically gotta keep hitting retry :/ can anyone recommend an autoclicker taht they have used to hit retry ?

[quiet summit]

@inner oar Appreciate your transparency but let's not post your email address here.

[median canopy]

fr

[haughty helm]

i have the same problem 🙁

[slender scaffold]

There is the [e-mail] however. Its not them, it's windows azure, battleye, and systems that are not under their control and high traffic nobody was prepared for.

[surreal aspen]

email [e-mail]

[ember atlas]

Have you trying using an autoclicker ?

[inner oar]

srry

[median canopy]

not getting into the website at this point sounds like a skill issue

[haughty helm]

i am 90% sure that you have to reinstall even if it finishes

iirc this is the second time i'm installing 1.0

[inner oar]

Do you know anyone who is responsible for email support?

[surreal aspen]

BSG