community-support

[torpid raptor]

and it's not in the flea market

[finite barn]

Hello! You can get this exactly at the Flea market or in the raids

[torpid raptor]

on the wiki it says that it cannot be put up for sale

[fast tiger]

are you on pvp or pve?

[vivid briar]

Was playing PvE doing the 50. BMG quest, almost finished it, was getting ready for next raid and I noticed you can move quest items in the ready menu, so I clicked it just to test it and that deleted them, they don't even spawn in raid to pick up again, does anyone know where they went?

[clever mica]

I sent the converted file to support as suggested here, they refused and said it has to be from paypal as a PDF. I've only managed to contact paypal via a call the last few times and they have never responded to my request for it to be a PDF. They also will not respond to me via support chat so that i can send their response to support.

[strange plume]

Hey, when I want to play as a scav in PvE mode, for example Customs or Interchange, I get a server connection error when loading the game. Is there a fix for this now?

[fast tiger]

do you have 16 GB ram?

[strange plume]

Yes, 32 GB. I noticed that as a PMC you can connect to the maps locally, but as a Scav you can apparently only connect via BSG servers. Maybe it's because I have Linux or something.

[strange plume]

Yeah, it's clearly down to Linux. Scav runs and apparently Streets of Tarkov only seem to work online despite PvE mode.

[alpine canyon]

scav mode is always on bsg servers

and streets of tarkov too

thats by design

[strange plume]

ah ok, do you know if Streets of Tarkov could block my progress at some point?

[alpine canyon]

you need to go streets for kappa tasks if you care for kappa

[strange plume]

Okay ty, kappa doesn't matter for PvE anyway. The main thing is that I can play Tarki a little. I hope that the PvE mode will still run on Linux after 1.0.

[verbal tartan]

Idk why you are on Linux and you've probably been told this before but next bet is probably just dual booting an os that plays games better

[sturdy tulip]

I have a bug where no matter how many MIl Flash drives I have found in raid I can't upgrade intel center. it claims I only have 2/5 but I have 10 FiR. has anyone here had this in the past?

[cedar sand]

There are two types of flash drives that look like that

[strange plume]

Nah, it's fine. Most games work anyway. It's just a few PvP games that cause problems. And I avoid most of those anyway. Maybe BSG will eventually decide to support Linux. I think that's theoretically possible with BattleEye.

[cedar sand]

The game support Linux, but they have not enabled Linux support for BattlEye and I don’t think they will

If you want to play with other people you must use Windows

[sturdy tulip]

thanks! I should pay more attention!

[signal robin]

yea from what ive always seen it is FIR only

[torpid raptor]

Pve

[fast tiger]

u can´t put it on flea yeah

[sleek mulch]

What does this mean next to the "Show Locked" on traders?

[cedar sand]

Tasks completed

[signal robin]

Are Fence dailies bugging for anyone else?

[unique kettle]

Yes, for everyone. But the "find xyz" quests work

[robust portal]

Anyone know the average response time from the support email?

Account got hacked and email was changed

[steady stag]

anyone know how i can sell this on flea? keeps saying "cannot sell when shg-2 rocket is equipped" as if theres a rocket in chamber idk how to unload it

[unique kettle]

you can "unload" the rocket by shooting the RPG

...which also makes it useless. So yeah, only empty used launcher tubes can be sold on the flea, an the game doesn't have a way to reload them (as this sort of launcher is disposable)

[fast tiger]

a week for first respond, a month to get acc back, if you send proof of purchase

[oblique stump]

HELP HELP HELP
“Email not found” after update??

[fast tiger]

https://www.escapefromtarkov.com/support/4?

[slow cobalt]

No NVG's on but on in the main screen. Causes server connection error

delete

[spring patrol]

the message?

[slow cobalt]

YES

[spring patrol]

ok am I not allowed to talk about that here?

[slow cobalt]

Nope

nowhere here

[spring patrol]

oh okay thanks for the heads up

[fast tiger]

some people consider it stolen content from the main game

[slow cobalt]

This is Voldemort type of "we don't speak that name here"

[spring patrol]

oh okay got it

[torpid raptor]

but some trader sells the plate

[vagrant portal]

"Snowball" Achievement getting reccet without even dying, how do i fix this?

[raven vault]

is customs audio bugged for anyone else

sounds really watery, and like everything is over a certain distance away

ive verified files twice

ive not gotten more clips than this one but it happens every raid in all locations

[unique kettle]

??wipe

[white steppe]

BSG has announced that EFT will be officially releasing to 1.0 on November 15th, 2025.

More info: https://www.escapefromtarkov.com/news/id/352

[wicked shadow]

i think my lobbiesa re glitched

every lobby is chinese cheaters no bullshit

[vast talon]

Hello 👋

I lost access to my 2FA device. I have my recovery codes. Where can I use them?

[unique kettle]

Hi, I'm not sure how exactly here, bug generally you can use the recovery codes in the same place you would use the normal codes

So one of them would be used for login, then the other would be used in the account settings to turn off / change 2fa (if BSG also requires a code there)

[vast talon]

I wish 😢
Unfortunately on the login page it only asks for the 2FA code... no option to "Use a recovery code instead" and if I use the recovery code in place of the 2DFA code it returns invalid.

[unique kettle]

ooof. That's kinda strange

[vast talon]

Please tell me if I'm blind, but I don't see an option to use anything else than the Authenticator code

[slim spruce]

This is google authenticator or authy.

[vast talon]

Yes. This is the one I no longer have access to. I have my recovery codes. Where can I input my recovery codes?

[slim spruce]

Right there.

then make sure to disable that and re add it.

no spaces

also that wasn't the whole code

[vast talon]

The recovery codes are 8 digits. The window only accepts 6 digits

[slim spruce]

the single codes may be for the email system not auth

there's 2 two step systems

[cedar sand]

Yeah the code you’re showing is different

You’re showing email recovery codes

Not the authentication app codes

[vast talon]

Thanks for your input. Do I have the option of using email 2FA as backup?

[slim spruce]

You need to email support to remove the authenticator.

[cedar sand]

Your only option at this point is to email BSG support

[vast talon]

Ok. I already have a support request going, with proof of purchase and all. I'll let the agent know.

Thanks for the guidance. Appreciated 🙏

[nova crystal]

OK! I had some fucking strange fight. I was trying to shoot directly to the HEAD. But... for some magical reason everything was registred as Torso. The last shot also was to head, but killed as Thorax. How it eve possible? There is cheat that can bend enemies bullets?

[arctic kraken]

how to fix this shi

[true rose]

any difference in gameplay if I put texture quality on low vs medium? just tryin escape stutters at start of raid till i get 32 ram

[fast tiger]

sounds like a question for #beginners-assistance
do you have a recording?

[fast tiger]

Do the holy trinity of bug fixes:
In Launcher:
-clear cache
-delete logs
-verify files

Then restart your PC

[arctic kraken]

problem is that I'm trying to run the launcher

[unique kettle]

at that point I'd try reinstalling the launcher. That will not delete your game installation

[arctic kraken]

i already tried

[slim spruce]

@thorny trellis to use modmail your dms must be open

[slim spruce]

open cmd as admin and run "sfc /scannow" to repair windows no quotes

[copper otter]

anyone know why i cant install the game i have the launcher and bought the standard version and ive been trying alot of ways but i still cant install the game

😔

[slim spruce]

explain what happens

and please don't say "nothing"

[copper otter]

This

[slim spruce]

use another folder that's not the folder the launcher is in

[copper otter]

So make a separate folder? And put it in there?

[slim spruce]

that is what I said yes

[copper otter]

Alright

It’s not changing anything the game is still not installing 🧐

[slim spruce]

Explain

[slim spruce]

choose anywhere in C:\program files (x86)\ here

and start the launcher as admin

[copper otter]

How do I start it as admin?

I have the program files (x86) in my line of sight rn but I have no idea how to start the launcher as admin sorry

[slim spruce]

make a folder in that folder and right click launcher to start as admin

[copper otter]

I got it thank you!!! 🫡 W mod

[arctic kraken]

well

[copper otter]

How long is it supposed to take to calculate the time for install?

[arctic kraken]

just wait, i got it after about 10 minutes

[copper otter]

Bet thanks bro

[unique kettle]

worst case you can download the game using the instructions in the pinned message

[slim spruce]

one thing we can do before more extreme things is uninstalling all C++ redistros in windows, rebooting, then installing the latest one

these

[young agate]

I currently have a problem, Just bought PvE gift code and the key is not showing up in mail

[slim spruce]

the latest x64 c++ is here https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

[slim spruce]

it should arrive soon, check spam too

[young agate]

None though, been 25 mins now

[young agate]

There's nothing in my mail though, is this normal?

[arctic kraken]

so....time to more extreme things

[drifting silo]

anyone know would any of these cards run tarkov to a playable standard at 1440p ? thanks

[glad spruce]

Yeah there is probably a problem with sending mails. I am waitng and waiting and nothing

[young agate]

Giess you had the same problem like us then

[glad spruce]

Yep unfortunetly

[cedar sand]

You ideally want something with more VRAM

[drifting silo]

would 12gb be enough ?

[cedar sand]

Yes but more would be better

AMD has much better performing cards these days for the price

[drifting silo]

i remember playing fine on a 3070ti. this is for my mate. I think 3070 ti is a little beast for its time though

[cedar sand]

And the most important upgrade is getting an X3D processor

[drifting silo]

I am clueless with AMD, do you know an amd i could look at ? budget of around 500

[cedar sand]

Your GPU is kinda negligable unless you're wanting to play at like 4K or high settings

[tribal marsh]

hello i need help i was reciving emails to buy the game and now i am not

[drifting silo]

he has good cpu , just need gpu

[tribal marsh]

i cant login

[vivid briar]

yall can somebody help this bs game makes me mad af and i didnt even open it yet. I cant get the authorization email now, i couldnt get it months before, wtf is happening?

[drifting silo]

no just 1440p and get around 60 fps even be good

[cedar sand]

An X3D processor is going to increase performance more than any GPU will

[drifting silo]

he has a 12900k which is same as me and their pretty decent

but agreed on the X3D

[slim spruce]

it's possible you put the wrong email in as the receiever but otherwise, the charge may not have gone through yet

check profile page for purchase history

[young agate]

the charge went through

[tribal marsh]

like even when trying to login to the website for tarkov im not getting a email now for two step

[cedar sand]

But you're asking about getting 60FPS, the issue with low FPS isn't the GPU, it's the lack of cache, the X3D processor is the answer to getting more FPS in game, I have a 5800X3D and an RX 7800 XT and I get around 100 FPS on every map and up to 200 on Lab and Factory

[vivid briar]

does literally anybody know or will i just get ignored?

[cedar sand]

Read the pinned messages

[slim spruce]

show what you bought exactly

[slim spruce]

That doesn't say gift?

check your account to see if you can play pve now

[drifting silo]

thank you 🙂

[tribal marsh]

do i have to call my bank and state its a false purchase

[young agate]

I already had PvE before cuz I have EOD

[vivid briar]

yeah i did all that stuff also the support just ignored me

[cedar sand]

1. that's fraudulent and 2) you'd end up banned from using Xsolla services ever

[tribal marsh]

then what the hell do i do

[cedar sand]

The only real solution is to just keep trying to get a code and eventually one will come through

[slim spruce]

wait a few hours for the email if you're sure you got the gift code

[tribal marsh]

i aint even getting a email feels like i got scammed

[tribal marsh]

ive just bought it to play and tried loggin in and not getting a email

[vivid briar]

thats definitely how this shit should work, i have been trying for like nearly a year

[cedar sand]

Just follow the steps in the post and keep trying to receive a code, users with this issue said that they just kept trying and it came through

[cedar sand]

Look, we see this issue alot every day, everyone feels the same as you, but they all come back to me saying that they just kept trying it one day and it worked

[slim spruce]

yeah that shows gift. Wait a bit.

[cedar sand]

I don't know what more you expect us to be able to do for you

[tribal marsh]

alright ill keep trying

[bitter igloo]

I don't know how to be more clear than this...

[vivid briar]

sorry for pinging i just wanted to reply to what it said

also abt the support part they just fucked me over and did nothing

[marble rune]

when I try to login to the tarkov launcher it says it sent a code to my email but I ain't getting a code I have checked every inbox and re downloaded the launcher

[lean rune]

I'm also having the same issue

[cedar sand]

If no one is receiving verification emails at all then you will have to just be patient until the issue is resolved

[tribal marsh]

a video i am watching is that so many people are requesting a code so its best to give it a few hours or wait a day and try again if doesnt work try again the next day keep trying its there server being backed up

[marble rune]

so whatever they did to the launcher and website fucked something up

typical tarkov

[tribal marsh]

its been happening over 4 years apparently

cause im in the same boat atm

[marble rune]

wait a few days for something I just spent 80$ on? that's pretty terrible service holy it better be an hour at most

[young agate]

Then that means the emails are on backlogs right now?

[vivid briar]

i have been patient for about a year and didnt log in a single time

had this happening before that too

[tribal marsh]

must be because i was getting emails before and since i bought it they have stopped

[cedar sand]

Clearly it's not been happening to everyone for years

Otherwise no one would be playing the game

I am saying that if many of you are having this issue right now, then something must be up

So just be patient and keep trying, there is nothing anyone here can do about it

This server is maintained by players of the game, not BSG support staff

[tribal marsh]

thats my plan try again tomorrow

if not then im stuck to playing abi

[cedar sand]

Once you are able to log in, you should switch over to an authenticator instead of email verification

It is more secure and this issue cannot happen

[marble rune]

so you're telling me all of our passwords and emails are handled by fans of the game and not BSG themselves what the fuck are we paying them for?

[vivid briar]

ehh, its still just sad... i paid a whole fucking lot for this burning piece of crap

[tribal marsh]

just wait i guess

[cedar sand]

That is absolutely in no way at all what I said in any way

[vivid briar]

more than most expensive AAA games in 2025

and it works like complete crap

oh wait... it doesnt even work

at all

[marble rune]

I could of just used the 70$ I spent on bf6

[cedar sand]

It clearly does work for the majority of players otherwise this Discord would be completely unusable and filled with people rioting in eft-chat

But some people have issues with email verification, I'm sorry but complaining here doesn't improve your chances, you just have to be patient and keep trying to log in

[vivid briar]

its a problem that has existed since like idk begining

and they just dont want to fix it

tons of people had or have this problem

[cedar sand]

Yes it has been an issue for a long time, but it's not widespread and happening to every user

[marble rune]

bro I am sure everyone has been trying and I reinstalled the launcher

I just spent 70$ most people are right to be upset

[cedar sand]

We cannot help you further than directing you to the information post discussing it and telling you what we know from our experience seeing the issue

[vivid briar]

but i paid for the game and cant even access it, you know how frustrating it is??

[cedar sand]

I have already said yes I understand, I have been dealing with this issue for years

But all you can do is be patient and keep trying

[marble rune]

I am in the same boat brother

[vivid briar]

why tf did you remove my message

the hell?

[marble rune]

it was probs auto mod for spam filter

[cedar sand]

No one removed your message, the chat filter did it because you sent like 10 "." in a row

[tribal marsh]

because there no point in fighting it atm just wait im in the same boat just got off a 12 hour shift bought the game and cant even install it just in order to go back to work in 8 hours to do another 12

[vivid briar]

who tf sets up a bot like that, nvm tho

[cedar sand]

Most large Discord servers to prevent spam bots

[marble rune]

don't you want to buy it on steam now too? lets give eft more money 😄

[vivid briar]

literally no

[tribal marsh]

ill just wait first no point spending money on something i cant login to

[cedar sand]

Look I understand you're frustrated but just stop trying to pick fights, we can't help you more than we have already

Just move on and stop this

[tribal marsh]

i am im just going to go to bed its 4am and i need sleep so nighty night guys

[vivid briar]

yeah i know sorry and all that stuff, but ughhh i tried everything again and again and still nothing

[marble rune]

who can we contact to get this fixed, pretty annoying spending money and then having issues before even getting to play

[cedar sand]

??support

[white steppe]

[e-mail]

[clear heath]

im trying to login to the launcher but i never get the verification email. i tried on the website too but it didn't work either. anyone run into this?

[marble rune]

starting to seem like a more widespread issue then just us let the riots start

[glad spruce]

ye it's been for an hour like that

[marble rune]

yes a lot of people are having the issue right now

[clear heath]

ahhh

[olive arch]

That's it! Time to act like a pack of rabid monkeys and start throwing poo!

[marble rune]

good thing they worked on the website this morning

[marble rune]

that's the spirit I want to chimp out I just spent 70$ ontop of the unheard I already own pretty annoying

[olive arch]

1.0 is going to drop without a hitch.

[marble rune]

1.0 isn't even gonna start

[wicked fox]

im tryna log into tarkovs website but aint getting no code sent to my email

[marble rune]

it's okay they worked on the website this morning, they're making new problems

[versed onyx]

tomorrow after last year 😄

[marble rune]

email support and wait nobody here has answers but we all have the same problem

??support

[white steppe]

[e-mail]

[tribal marsh]

I’ve just sent my support email in being super nice because i really want to play the game so bad

[marble rune]

I am being as nice as I can be it's really annoying.

[glad spruce]

yea it;s been for over an hour and 0 info

I literally bought today a game and cannot play lmao

[marble rune]

look all I am saying, how can you ask for people to buy the game twice after we just buy it now and can't even play it......come on breh

[marble rune]

I feel extra sorry for you

at least it was on sale LMAO

[glad spruce]

ye lol

[marble rune]

great day to celibrate the 500k on steams wishlist and their birthday and newcomers can't even play LMAO this is gold

[slim spruce]

what email domains are you guys with?

[marble rune]

google here

[elfin bloom]

heyo just seen the announcement about tarkov coming to steam is there any chance that player just get a steam key or something ? i already own the unheard edition i wouldnt want to pay for another version just to play on steam

[marble rune]

nope you have to rebuy base then you can link accounts then your steam account gets your unheard

[elfin bloom]

but y do we have to buy another standard version if we already paid more than 200 bucks for the game

[broken saddle]

Having multiple logistical issues! 2fa for logging in on the website is not working. EMails not going out with the code apparently. Also my secret question answer is not working. ALso, i recently recieved an email for purchased of confirmation for EDGE OF DARKNESS edition....thats literally impossible as EOD is not available for purchase anymore.... whats up??

[marble rune]

that's what we're all asking brdduh I hate to be the one to break it to you lol

[tribal marsh]

Gmail

[frail plover]

So if I have EOD I have to repurchase base and then link to my account to get EOD?

[marble rune]

what is this work they did this morning and how did the fuck it so hard

[elfin bloom]

ah
didnt rlly read much besides the ongoing code/email issue thats why i decided to ask
but there is 0% chance i buy another standard version just for having it on steam

[cedar sand]

If you want to own the game on a new platform you will have to repurchase it

[marble rune]

most people are not even people who have it wishlished said they're not going to as well don't freat or really bother with it

[cedar sand]

It is simply a new platform to purchase the game from for people that don't want to buy it directly from BSG and a way of introducing the game to new players that may not have heard of the game before

It is not a transition over to Steam or a transfer

[frail plover]

I just cant get any ducking codes man, I just want to plau the game

[cedar sand]

If you already own the game there's no reason to buy it a second time

[young shale]

Hello, does anyone have any idea how to fix the unity crash? i get it every 1-2 raids and it annoys so much

[fast tiger]

check out those steps:
#community-support message

[glad spruce]

Why? Like ABI literally was on it's own platform and now you have it on steam without problem so why they can't do this for those who already have a copy of game

[elfin bloom]

you say that but tons of games that came out of a beta usually offer a key to ppl that own the "founders pack" or anything in that reagard
also its not like it couldnt be done as we could clearly access our accounts from steam after buying another standard edition

[marble rune]

if we buy it on steam will we be able to play it now?

[cedar sand]

ABI is free to play

[versed onyx]

i have 2 accounts just for funn

[glad spruce]

What it has with linking it with steam?

[cedar sand]

You can't say that without knowing the terms of their deal with Valve

#community-support message

[marble rune]

buy it on steam

[frail plover]

im sayin bro

[marble rune]

because fuck us that's why

[young shale]

thanks, but its not regarding receiving any verification codes, i just happen to crash the game every 1 - 2 raids. i am playing on a fresh windows with completly cleaned ssd´s

[broken saddle]

Having multiple logistical issues! 2fa for logging in on the website is not working. EMails not going out with the code apparently. Also my secret question answer is not working. ALso, i recently recieved an email for purchased of confirmation for EDGE OF DARKNESS edition....thats literally impossible as EOD is not available for purchase anymore.... whats up??

[elfin bloom]

i sure dont know the deal but that would be common courtesy to include something like that to ppl that already invested 200+ bucks into a game that is in the beta for almost 10 years

[fast tiger]

sory!
what are your pc specs?

[cedar sand]

There are many games I have purchased that didn't give me a free code to redeem on a different platform, maybe even close to over 100

[young shale]

i7 - 13700kf
4080
32gig of ddr5

[marble rune]

how the fuck do you even whitelist an email

[cedar sand]

If you don't want to buy the game again, then don't, it's really not that deep

[fast tiger]

checked if drivers are up to date?

[slim spruce]

@median ember to use modmail your dms must be open

[frail plover]

?

[young shale]

always, every driver is up to date. i´ve been trying every conventional fix, that i could find, up to completly resetting my pc, with clearing my drives. i only installed drivers, updates and tarkov and i am still crashing

[elfin bloom]

fair enough

[fast tiger]

sessamy is the expert here, but could you check what your ram speed is set to in bios?

[marble rune]

I still don't know how to whitelist an email so I should just wait for support to get back to me?

[fast tiger]

you could google

[young shale]

its default 4400mhz, i dont have xmp enabled. With it enabled, it still crashes.

[marble rune]

well I have gotten emails from bsg just last night so I don't really think that would solve the issue

[fast tiger]

you checked yeah?

[young shale]

wait let me double check

but im certain

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[young shale]

yup its at 4400mhz, and thanks @slim spruce i will give it a try. Thank you aswell @fast tiger ❤️

[olive arch]

I'm about to start throwing poo.

[marble rune]

I have turned off addblock switched broswers redownloaded the launcher tried everything. I just spent 70$ I have never felt more fucked.

[cedar sand]

I am a player

Like you

[marble rune]

they're volunteer discord mods breh what they gonna do? we're lucky they don't janny abuse us out of existence

[slim spruce]

you mean 4800

ddr5 can't do 4400

unless it's lower than spec

[olive arch]

LOL

[marble rune]

turk you're making me laugh im so sorry

[cedar sand]

And just like you, if I logged into the website right now I would have the same issue

Complaining at me is going to absolutely nothing I cannot do anything for you

[olive arch]

Is that supposed to make it better?

[cedar sand]

No, I have already said I can't make it better

I can't do anything to help any of you

I am a player just like all of you

[marble rune]

this is pretty sadistic man all these new players who just spent money and have to sit here and suffer

buy it again on steam guys it will work better there

[broken saddle]

you could sticky that the website is not functioning correctly so that it is more clear that its an ongoing issue

[glad spruce]

Like guys will we get some info? It's been for 1.5 hour and BSG didn't notice problem yet or what? Will it work today or we can go to sleep or what the hell is happening here. It's disappointing AF that literally there is no official info about the problem. And it is literally problem with something simple as replying bot.

[cedar sand]

It is already pinned, and has been for a long time

[broken saddle]

o shit, where

[marble rune]

so this is a long standing issue that hasn't been fixed, why

[cedar sand]

We can't answer that, we don't know

We don't work for BSG

[broken saddle]

Where is it pinned please

[cedar sand]

We tell them whenever issues arise and it's up to them to resolve it

[marble rune]

1.0 ready btw

[cedar sand]

It's literally the 2nd pinned message

It has been an ongoing issue for years

[broken saddle]

wait from, june 8th 😂

[cedar sand]

That is the updated one, we have had pinned messages about this going back years

[broken saddle]

that is not clear, and you wonder why people get confused and upset. I understand maybe this is not your failure, BUT IT IS NOT CLEAR

[cedar sand]

I wasn't responding to you

[marble rune]

two different games arena is a csgo type of tarkov, eft is normal tarkov go into raid loot get out

I am also like you guys I sit here and suffer

we will survive and one day enjoy tarkov

I got an email saying thank you for your purchase but my code won't send just so confusing dog

don't make me excited

I might cry

look turk you got my hopes up and it still ain't fixed for me

I am so happy for you brother

alright how did you fix it

[glad spruce]

for me still not working

[marble rune]

me either

not only can't I log into my unheard account I can't log into the one I just bought.... pls nakita I am sorry for being an ass

[stable cargo]

can log in and dont getting my code to be able to log in either whats the problem?

[marble rune]

it's been an ongoing issue there is no help here contact support or sit here and bitch with with us

??support

[white steppe]

[e-mail]

[marble rune]

FUCK BOYS WE'RE IN

[marble rune]

@cedar sand I couldn't come up with a user so I borrowed yours I am not chek-12

thank you

[pearl marlin]

am i the only one who is not getting code to log in to tarkov?

[marble rune]

just keep trying wait and contact support

[pearl marlin]

aight

[fast tiger]

you just kept trying?

time solved it i guess

[marble rune]

someone said they got in then I tried and it worked

[glad spruce]

yup

[unreal summit]

So, Mac version of EFT is coming also on November ?

I read it on IGN

[broken saddle]

FINALLY recieved my 2FA email after 1our

1hour

[marble rune]

this game would never ever run on a mac brother

[unreal summit]

Why ? Do you used a M4 already ? It’s very strong

[unique kettle]

Nah, Macs can have good performance. And BSG has mentioned (way) in the past that they're planning it

But no, afaik it's not planned for 1.0

[unreal summit]

I mean, even Cyberpunk running solide on Mac

[marble rune]

1st off tarkov don't even run on linux second this game has memory leaks out the ass and runs like shit on windows

I mean even if they try I wouldnt really advise it

[unreal summit]

Okay, thanks for clarifying. Then I need to buy a other game for some gaming sessions on my new mac 😅

[marble rune]

why would you want to game on a mac, they have made it pretty clear macs are not for gaming it's kinda their staple

[unreal summit]

That’s changed. More and more games running good on mac. No matter. Thanks for your answers ^^

[cedar sand]

The game will not run well on a Mac.

[marble rune]

thank you

[cedar sand]

Macs have good specs for specific processes, just because it works well for one application doesn’t mean it will work well for a different one, Tarkov requires lots of cache to run well, M4 Macs have like 32MB L2 cache and 4MB L3 cache, this will not run the game well, it doesn’t matter how fast the processor clock speed is or how good the technology is for productivity

It’s like making your Tesla model S run a dirt rally course

Also the game uses DX11, so you’d have to emulate windows anyway to run it on a Macintosh

Or a translation layer, both of which will impact performance negatively on top of the game engine not playing nice with Mac specs

[marble rune]

I dual boot windows cuz it runs like ass on linux

[cedar sand]

BattlEye is also only supported on Windows

BSG hasn’t enabled Linux or Mac support

[marble rune]

devs can choose to enable it but linux just don't get no love

[unique kettle]

BE itself supports Linux, it's just BSG not having it enabled here

[olive arch]

That needs to change. Windows is becoming AIDs riddled Spyware and nothing else.

[cedar sand]

I did literally say that

[marble rune]

I know I was already typing it when you said it I was too far gone to give up on my msg

[unique kettle]

Hopefully Microsoft will push more against 3rd party apps touching into the kernel space, which will force AC devs to figure out new solutions, which could be better cross platform

[marble rune]

microsoft is done bro everything after 7 has been down hill I would still use 7 if I could get a copy that wasn't spywear

[cedar sand]

I mean they already have secure boot but it really does not do anything

[coarse dove]

Question: EFT releases on Nov 15...are we required to purchase it on Steam or can we purchase direct from BSG and continue to use the BSG launcher to access the game?

[marble rune]

you can do either or, if you own it already you don't have to do anything if you want it on steam you would have to buy it again there

[unique kettle]

no, you don't have to buy it again

See the FAQ linked in one of the recent announcements in #eft-announcements

[coarse dove]

Excellent. Thanks for the info!

[marble rune]

o7

[fading mulch]

I've got a 5080, 7950x3D, 64gb 6000mhz ram, I sit around 110~ fps on customs, but it jumps from 90s to 130s is this fairly normal? I feel like I should be getting a bit better than this.

[cedar sand]

I would not use high texture quality

[marble rune]

game has crazy memory leaks and is just un optimized you can tweak setting to get more fps other then that it's just how it is

[cedar sand]

People say that without knowing what a memory leak even is, it doesn't have memory leaks currently

It did during a patch years ago, but right now it just has high memory allocation

[marble rune]

so it using 27 gigs is normal?

[cedar sand]

The memory is properly dumped and released once you exit the application

[cedar sand]

It's not using, it's allocating

But yes, it is

[marble rune]

hoookay buddy

[cedar sand]

If it were a memory leak, the client or your system would crash after a few raids

[olive arch]

It usually does crash after a few raids.

[cedar sand]

Because the pool of memory would keep increasing beyond your systems limit

I have 32GB of RAM and the application will claim all of what is availalble, including what's in the page file, this isn't a memory leak

It's just high memory allocation and usage

If it were a memory leak, the usage would continue increasing without properly releasing the memory in page

But the game client does release that memory, it's not a memory leak

It's just bad optimisation and high memory allocation

I was playing actively when the game did have memory leaks, if you didn’t restart your game after each raid during that patch you were guaranteed to either crash, disconnect or have about 10 FPS once you loaded in

That was an actual memory leak, what people call a memory leak today is just not one

[sand grail]

yo guys sorry for interrupting

do you guys think that ive a chance if i dont have anymore the recipt of the purchase and the credit card info

cause ive been hacked

and my account is gone

[cedar sand]

No

[sand grail]

no chance?

[cedar sand]

If you don’t have proof of purchase then you can’t prove you are the rightful owner

They will absolutely not recover an account and give it to someone without proof of purchase

[sharp ingot]

I gave my advice in eft-chat, but again I’d recommend contacting your bank to try to get proof of purchase

[sand grail]

damn but they replied via email fast and they said that they want details of what happened even tough i dont have the info

[sharp ingot]

If you can’t get anything to prove you were the one who bought it, you have a 0% chance of getting the account recovered

[sand grail]

ah ok damn

steam support better anyway

thanks guys

[marble rune]

if you get the game on steam it will still use a bsg launcher

[cedar sand]

This is not confirmed btw

[marble rune]

look as much shit as I give bsg I love the game and if you can play through steam without using the bsg launcher ill glady buy another copy for that alone tbh

also does anyone know if arena is coming to steam too or just tarkov

[cedar sand]

Arena has a deal with epic games

[marble rune]

0.0 that's crazy

[raven moat]

im getting this everytime i try to collect the wires

[marble rune]

restart game and try again it sometimes fixes that stuff

if not it's just the server being fucky

[raven moat]

ive restarted it 3 times

and waited an hour in between

[marble rune]

yeah it's a server problem

??support

[white steppe]

[e-mail]

[marble rune]

contact support if it don't clear up within the day I would say also try to clear your cache and logs might help

[raven moat]

too many emojis i guess

[raven moat]

this is pve is there a way to restart my account

[marble rune]

restart>clear cache+logs>support thats my process

[marble rune]

if you wanted to yeah you could do it throug the website

[raven moat]

that wont affect pvp right

[marble rune]

wdym restart you account I thought you meant whiping your pve

[raven moat]

yeah specifically pve

my pvp account wont be affected?

[marble rune]

yes if you whipe pve your pvp will be ifne

[crystal crystal]

so i was losing connection to anti-cheat so BSG final suggestion to fix this issue was to reinstall windows. Now i can't even launch the game i am getting to the loading profile screen and this error is coming up. In response to https://prod-01.escapefromtarkov.com/client/items: Object reference not set to an instance of an object.
now i have looked at the graphics INI file and nothing is set to NULL

i have checked the graphics INI file and nothing is set to null

[slim spruce]

delete all the ini files to reset them to default

[crystal crystal]

i did that

[slim spruce]

But the error you showed may indicate the error is a corrupted profile on our end

[crystal crystal]

omg so i will probably have to reset my account?

[slim spruce]

that kind of error is usually not good, we can try some things

verify game files, and try another account to be sure

[crystal crystal]

i have uninstalled/reinstalled 4x and used revo uninstaller to remove every file. I have tried changing drives, sfc /scannow came up with nothing, i tried changing DNS

[slim spruce]

try another account to verify the account is corrupted

[crystal crystal]

i have tried verifying files numerous times

i dont have another account lol so i have to buy a new account?

[slim spruce]

No, just it would be very handy to have a second one now.

[crystal crystal]

alright do i have to use a different email address to have a different account?

[slim spruce]

unforunately it must also own the game

that would just be the easiest way to test this

[crystal crystal]

yes i will buy a standard version

[slim spruce]

no don't buy the game just to do this

[crystal crystal]

what do you mean/

[slim spruce]

it would be a waste

[crystal crystal]

ok so what should i try

[slim spruce]

contact support in a bug report

[crystal crystal]

i did this

[slim spruce]

they may be able to delete the item

[crystal crystal]

i have been in contact with BSG about issues since OCT4

that was when i started getting losing connection to anti-cheat so the last resort was to reinstall windows which i did but during that process i installed EFT on my older computer and it ran just fine

[slim spruce]

Unfortunately I can say with 90% certainty the error you showed means your account is corrupted on BSG's end.

either support can fix it for you which is unfortunately unlikely, or you must reset it.

[crystal crystal]

so should i reset it?\

or i can buy a standard account that is not a problem

its only $42.50

[slim spruce]

another account would help prove the other account is corrupted yes but I would not suggest wasting the money

But that would help prove this and calm your sanity.

[crystal crystal]

i dont mind owning another copy

but will i have to make a new email address for the new account?

[slim spruce]

it just must be different

a new email gmail would be ideal

[crystal crystal]

ok just bought it

no that did not work either

[slim spruce]

which error?

[crystal crystal]

same

[slim spruce]

another possibility that can cause the infinite anticheat connection loss problem is an incorrect network configuration called dual stack lite

Or some weird DNS and firewall problem

since that confirms it's not a corrupt profile now

[crystal crystal]

its not losing connection to the anti-cheat i am not even getting the game to load

[slim spruce]

explain?

The problem can start with anticheat connection lost and progress

[crystal crystal]

meaning i click play and it goes to loading profile and i get this error

In response to https://prod-01.escapefromtarkov.com/client/items: Object reference not set to an instance of an object

[slim spruce]

This error could also mean a corrupted game, try it on another drive

maybe your disk is corrupt

[crystal crystal]

i have 3 m.2 ssds and i have installed the game on each drive and all drives give this error

[slim spruce]

Do you have a vpn to another connection?

[crystal crystal]

no

[slim spruce]

The next thing we need to do is try another connection to rule dual stack lite out.

Or make sure any firewalls that aren't windows is not enabled.

[crystal crystal]

no i have not even installed my anti-virus so all there is, is windows defender on. i have allowed all bsg connections through the firewall. i have also granted full permission on all folders

[slim spruce]

Then the only remaining cause is connection type being the cause. The dual stack lite issue is very common.

Either you have a shared ipv4 and unique ipv6 or a unique ipv4 and no ipv6 at all.

One you can test, the other you can't.

whatismyipaddress.com

if it says no ipv6 detected that's one.

[crystal crystal]

no it does

it gives me ipv4 ipv6

[slim spruce]

Then you may have the other cause.

which you can't tell. Only your ISP can.

[crystal crystal]

why would this be a issue with my ISP when i used the same ISP on my other computer and the game ran fine

[slim spruce]

You can log in right now on that other pc on this same connection?

[crystal crystal]

yes

[slim spruce]

try it right now to be sure.

[crystal crystal]

i was playing earlier today just fine on my other computer same isp while i was waiting for windows to reinstall

[slim spruce]

To be completely sure please get to the main menu on tarkov on the problem account on the other pc now.

[crystal crystal]

i tried changing my DNS to google 8.8.8.8/8.8.4.4

yes it loads fine on the other computer

[slim spruce]

It would have been nice to know that earlier.

The problem is on your PC or router then.

[crystal crystal]

using same router

on both pcs

[slim spruce]

It's possible to have one connection be good and one be bad from the same router.

[crystal crystal]

i will restart the router

nope

same error

i am going to stop tonight i have been trying to fix this issue for 8 hours

[slim spruce]

ok

[tribal marsh]

I ended up getting 22 two step codes in the morning after it not wanting to send the codes last night hopefully when I get off work I can install it

[echo scaffold]

am i crazy or are people not allowed to buy from traders right now? im trying to buy bullets and i have the currency for it, yet it says i do not have the tiems to finish the deal

[cedar sand]

??fillitems

[white steppe]

Click the "Fill Items" icon.
↘️↙️
↗️↖️

[spark socket]

hey, i have a really wierd issue rn, whenever i try to either acess the traders or the flea market i get kicked back into the main menu, is there anything i can do to fix this?

[alpine canyon]

You have a temporary flea market ban, just wait 5-10 minutes and restart game and you should be good to go

[spark socket]

alr, thanks

how does that happen tho?

[alpine canyon]

Buying too fast, failing the captcha, etc

sometimes it doesnt pop up and you get the ban anyway

[spark socket]

thank you

[glad spruce]

Hello. Friend of mine is trying to buy a game from yesterday. I tried to buy it as a gift for him but no matter what payment method we choose it's always Error 3032. Why's that?

[slim spruce]

3032 means xsolla has banned you

most likely due to a forced charge back

[glad spruce]

noice. nevere forced anything lmao but why we both got banned. xd

[slim spruce]

xsolla handles for many games and steam

[vast talon]

I have access to my original email account, I have my email verification recovery code. But BSG support is yet to allow me to use them... 😢

[slim spruce]

I have never seen someone get this fixed.

[glad spruce]

so it means that I wouldn't be able to upgrade my version in future?

[slim spruce]

The only way would be using a full game key of that version to upgrade it that way.

[glad spruce]

Ok, he made a new account and still 3032? How he could get banned on new account lol.

[slim spruce]

xsolla bans your name, address, card info and other metadata

[glad spruce]

dafaq. They don't want our money I guess and I would understand that if we were doing forced charge back multiple times. I literally used Xsolla for first time and banned XDD lmao, what a f bullshit

[signal robin]

you had to have done it previously or someone with your information did it

they dont just ban people on a whim or really as a mistake

[glad spruce]

my buddy checked that he had some refund from them in 2018 and he couldn't buy it from beggining. I was confused cause I bought it hour earlier so I tried to buy upgrade to my account just to check if I can, I could but cancelled it and from that time I can't do shit - error 3032 and it was one cancellation. He wrote e-mail to support and no anserw. Like it could give some warning or timeout instead of banning without even telling you that you are banned but instead of it you need to guess what error 3032 means. You can believe me or not but for me it only took one cancellation. Fortunetly I asked other friend and he buy it as a gift from his account.

[fast tiger]

tried to google?
tarkov 3032

you don´t need to guess

[glad spruce]

ye of course man, always try to find solution by myself/in the internet before asking other people on discord. No good solutions, some say that new mail (we tried with different and nothing changed), some say that it's temporary problem (but it lasted for almost 24h now) or literally first link in google is saying: contact the support lol.

my solution: Have as many friends as possible who own Tarkov and there is a chance that one of them will be able to buy it as a gift

[fast tiger]

tried to contact xsolla support tho?

[glad spruce]

as I wrote here, he wrote an e-mail yesterday evening, no anserw.

[calm raptor]

tryna make a account for tarkov and it says The email address on this domain cannot be registered. what do i do

[unique kettle]

Use a different email address.

[calm raptor]

used both tho

[unique kettle]

You have been told that at least three times in #eft-chat already

Then make a different one, with a different provider.

That is the most important thing, the part after the @ has to be different

[fast tiger]

what domain?

[calm raptor]

hotmail

[fast tiger]

tried gmail?

[calm raptor]

ill have to make one

ill let you know if that works

[alpine canyon]

hotmail does not work

gmail WILL work

[calm raptor]

ok thanks

[cedar sand]

Fourth times the charm

[crystal crystal]

so i was getting losing connection to anti-cheat and BSG told me to reinstall windows so i did that now i cant even get the game to load past loading profile. I am hit with this error mind you this is exactly what it says.

In response to https://prod-01.escapefromtarkov.com/client/items: Object reference not set to an instance of an object.

now the game loads perfectly fine on my older PC

I checked INI files to see if there was anything that was set to NULL and i couldn't find anything except in the graphics the sdmode has NULL. i checked with another person and theirs says NULL as well

[slate wagon]

what can i do to improve the lag on lighthouse... its nuts... all other maps run fine but lighthouse is borderline unplayable...

[tribal marsh]

Finally able to download the game got the two step authentication code to come through

[tulip sentinel]

has anyone elses game been running poorly the last few weeks

all my shit is up to date

[random plover]

i just got eft today ive tried downloading it 4 times and i keep getting a error afterit downloads saying file checksum error the code is 108003 SOMEONE PLEASE HELP ME!!!!! i just got it today i want to play

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/453

[raw hatch]

Not sure if this is the right place to ask, but this is a question about this discord... Is there a way to change the Number of users allowed in your channel? For some reason #pve-lfg channels has users with a bad habit of hopping in going "hey Do reserves with me" 'no' "why not" just.. channel hopping. Meanwhile I just want to stay in my duo or find people via the actual #pve-lfg channel. Having 4-5 people hop in raid talking over us while having clear comms is a bit annoying. I noticed in #lfg-info there is a button to change the number of players, but it seems to be only for Generated VoiceChannels? But when I click the button to generate a voice channel it says I don't have permissions.

[slim spruce]

please read the #lfg-info channel it's only for created channels

[raw hatch]

Yeah I read that, but I mentioned when I tried to click to create a channel I don't have the permission, is there something I can do to get the permission? nvm found out I can I just was trying to do it through the wrong way. Joining the create a channel didn't work if I clicked through the #lfg-info channel but worked when I clicked through the left bar browsin gup//down

[slim spruce]

you use the bot to create one not discord

[wispy vessel]

Hello, I just bought the game and I cannot start any matches, everytime before loading in the map, game crashes with an error and shows me this panel. I tried checking files andd deleting cache...

[slim spruce]

make a bug report in the launcher. Then verify game files in the launcher. Worst case your profile may be corrupted.

[wispy vessel]

Does anyone know how to fix this issue?

[neat oracle]

anyone know how long it takes for BSG support to reach back out to ou?

[night topaz]

why does bsg not email me back on email verification when i try to log into my account on the website?

this has been happening for a long time now and ive tried waiting for the ten days already, i dont know what to do lol

[quaint loom]

if i upgrade my current version to unheard do i get access to arena if i didnt have it before?

[slim spruce]

yes

unheard includes arena

[quaint loom]

hell yea, ty

[night topaz]

can someone answer my question lowk

[west coral]

Email verification problem ,But now it's different since I don't receive mail from tarkov. Please I need help

[cedar sand]

[hollow gorge]

Same here bro

im not receiving the verification email

very frustrating

I'm trying to create an account to buy the game, but I'm not receiving the emails to continue with the registration

[west coral]

me too bro , I completed the steps as instructed, but nothing happened.

[hollow gorge]

Yes, we have the same problem.🥺

[west coral]

The server seems to be having problems, let's wait

I think we should move everything to the Auth code app

[hollow gorge]

I sent an email to BSG, you can try the same... maybe they can fix this

[cedar sand]

What email domain are you guys using? @hollow gorge @west coral

[west coral]

@gmail.com

[hollow gorge]

@gmail.com

[west coral]

I have 2 accounts with the same domain name @gmail.com but neither of them received the verification code

[hollow gorge]

I tried to do the same with my secondary email

It didn't work

[west coral]

yesterday i got the verification mail but today it is not working

[cedar sand]

You just have to be patient and try again later, there is nothing anyone here can do for you

[hollow gorge]

If you solve it, send me a message... I need help with this too

Its sad bro

[cedar sand]

It’s not something “to solve” you just have to try again later when codes are being issued correctly

[hollow gorge]

Yea

[marsh basin]

So i have tried to sign into my account but i will not get an email with a verification and when i open my email all it says is Oops! Your selected image failed to load.
and i have tried a diffrent browser im lowkey scared did not play it for a while but im sure i have the right email and password

[slender current]

suffering similar issue of verification email not coming through. have tried whitelisting bsg emails, using different kinds of emails, making a new acc (tho requires a verification email I cannot recieve) downloading launcher to bypass it there (still asked for email). anything else for suggestions that's not posted as a potential fix on bsg's website would help

[wispy vessel]

Did anyone encounter this?

[marsh basin]

GLAD IM NOT THE ONLY ONE but i feel your pain for real hope somone sees something

[round knot]

Im have also been having the problem for the last 3 or so hours

I got logged out while trying to boot up arena, and now I am unable to play

[slender current]

yeah and to the one mod who just posts 📌 why hasnt bsg gotten their shit together, I got a new machine and cant even reinstall the game again because gmail cant recieve their shit

[glad comet]

you guys are talking about mail issues ?

damn i came here to ask about that too

[slender current]

fucking wild how thats their like main issue for years, have year old forums on ppl bugging with this shit and they still do nothing

hell hotmail isnt even accepted anymore so cant attempt that method

[glad comet]

yeah pretty sad

[dire scroll]

do they ban people from here TK your own homies?

[austere dune]

only from the discord if it has ill intent behind it

[dire scroll]

yeah there's a guy Named Clanker in beginner 3 whos doing it for no reason. Dont know who to report to

[rare spire]

At least you're getting replies 🤣 I can't get a verification email to save my life

[cedar sand]

#discord-mod-mail with proof

[vast talon]

Ask for help : get muted for 10min 😢

[vast talon]

How did you manage to get to the point of being asked the security question? I have email recovery codes but nowhere to use them.

Tarkov accounts are more secure than my banking and stocks broker, with whom I was able to reset my 2FA. Insane.

[winter ibex]

im unable to invite my friend and he cant invite me either??

[cedar sand]

Make sure you’re both in the same game mode, if one is is PVP and the other PVE you can’t invite each other

[worldly juniper]

every like third raid when i click next my game crashes and when i go to launch it says i cannot launch two games at once, i check with task manager and no other EFT is open, the only solution is to restart my pc, how do i fix this?

[winter ibex]

yah ,we are on same game , games broken , we qued into same game but on main menu it doesnt show anything

[snow violet]

The invites on PVP serves seems bugged that I cannot see my invites from my friend neither my friend cannot see my invite

[worldly juniper]

this has been happening for the last week or so

[hollow bobcat]

having the same issue with my homie we cant see each others invites, and i removed him to re add him to see if that will fix it and now i cant see that he accepted my friend request

like the whole friend and group system is bugged i tried restarting my game, clearing cache, integrity check, update check, you name it

[winter ibex]

not only the firend system , after dying i cant seen any option like next or main menu its just bugged

[cedar sand]

From seeing #eft-chat it seems there’s issue right now

Nothing can be done you just have to be patient for it to be resolved

[hollow bobcat]

i wasnt trying to be impatient by any means, was just making sure the right channel knew of the issue.

[winter ibex]

yah, they should make an announcement so other people dont start removing there friends XD

[hollow bobcat]

i just did it because i know its fixed invite bugs before not this time tho lol

its fixed gs bsg!

[sour pilot]

I had this issue too, just tried to login again and received the email now

[round knot]

confirmed, its working again for me too

i guess there were just some issues with their emailing service

[sleek marten]

Does anyone know where on the website we can change a region for an account? Cannot find it anywhere!

[fast tiger]

wdym, did you moved?

[sleek marten]

Nope, got a code that was for EU as a giveaway - bought PvE for the account as other assuming it was for OCE

[unique kettle]

the Europe region is considered as "global", no need to change anything

[sleek marten]

Can’t activate the code for other under that region for PvE

The region for the code is other

[cedar sand]

You need an EU code

If your game is EU region

[sleek marten]

This is why I’m asking if we can change region on the account, as per my message above..

[cedar sand]

You can’t downgrade the region, as you were already told, Europe is a globally unlocked copy, it can be launched from any region

[sleek marten]

Ok, so then can I change the region on the copy of the PvE that was purchased, since the account can’t be changed. Seems completely redundant if you have a change region function that doesn’t work to change region, even if you have to pay and want to so call ‘down grade’

Or is EU is a globally unlocked version, why won’t the code work regardless of region? That would be logical.

[cedar sand]

You have literally been told this twice

You need an EU code

You can’t upgrade from a globally playable copy to a region locked copy

[vital marten]

Hey, anyone else had issues with not recieving verification code on email? I've tried for months now without luck...

[cedar sand]

There is a pinned message regarding this, those steps and trying again later is the only advice we can offer

[vital marten]

thank u!

[stark gale]

Is there gonna be a way when eft releases on steam that u can transfer ur eft to steam from the launcher

[cedar sand]

Only if you buy it on steam first

??steam

[white steppe]

Official Escape from Tarkov page is now live on Steam! #eft-announcements message

[cedar sand]

Please read the FAQ

[stark gale]

Oke cause i bought it from the website but launcher is causing me pc to crash idk why

[cedar sand]

Sounds like you have a serious issue to resolve on your system then

[vital marten]

Can't seem to find support contact, does anyone have an Email I can submit a ticket to?

[cedar sand]

The email is already in the post I directed you to

[stark gale]

Is there a way to play in a lobby with only new players

[cedar sand]

No, this isn’t that type of game

[stark gale]

So pve mode is best way to Learn the game

[cedar sand]

Playing with someone who knows what they are doing is the best way to learn

[stark gale]

But i have no one to play the game with

[cedar sand]

??timmy

[white steppe]

If you're looking for teammates, you can head over to #beginners-assistance or #pvp-lfg.

If you're looking for a teacher/someone to guide you in-raid ; you can check out #sherpa-info. Sherpa’s official volunteers that will gladly teach you the game - They use a ticket system so there may be a tad bit of a wait time. After you have read, and joined the Sherpahub Server; please see the following for steps in how to open a ticket! #673308338150440971

Alternatively, on the Sherpahub discord you may navigate to their #looking-for-group (looking-for-group) or #looking-for-help (looking-for-help) channels to find non-official sherpas that are offering help.
(The Sherpahub channel links will not show properly until you join the Sherpahub Server)

[cedar sand]

This server has almost 500,000 members

It’s not hard to find someone

[stark gale]

Cause barelt anyone speaks dutch here

I think

[cedar sand]

#regional-communities

There are Dutch speaking communities too

[vast talon]

[e-mail]

Good luck. They aren't exactly known for being cooperative.

[fast tiger]

Hey, whats the ban code?

how does he know he got banned too?

if he didn´t buy the game yet?

[alpine canyon]

log into website and send me a screenshot in dms please

[dusty terrace]

The game tells me i am banned from the flea market after i failed a captcha?
When does this ban run out or how can i get access to flea again?

[cedar sand]

You must wait ten minutes

[dusty terrace]

alr

[sharp plover]

yo tf not gettin confirmation code for 10 mins

[slim spruce]

@shrewd sparrow to speak to them use #discord-mod-mail

[fleet turtle]

anybody aware of accountcenter working or not?
Im being asked for my 2 factor code but nothing is being sent to my email.

By requesting a change of my password i also dont receive an email.
Anybody aware why these emails are not being sent?

[sharp plover]

yup same as for me

[fleet turtle]

kinda sad. i only have like 2 hours to play atm. already lost over 15 min because i have to random do the 2 factor again. even tho i played yesterday too without any problems

[sharp plover]

yea mate it's the same for me 😄

[alpine canyon]

#community-support message

[fleet turtle]

yea that one.

thanks ill check it out

[fleet turtle]

I think the account center is just offline. tried it with both my accounts. on 2 different networks etc.
Created a ticket and hope for the best. I just dont understand why i have to do the 2 factor like every 3 days...

[next harness]

I was just coming here to post about this. I upgraded my hardware yesterday and I am unable to receive 2FA emails from either the website or from the launcher

have tried everything so far and nothing is working

This is fucking rediculous

[alpine canyon]

Just keep trying it, eventually you'll get it

[next harness]

been at it for almost 24 hours

[fleet turtle]

i hope this will change soon tho. payed all the dlc's for the game even unheard when it has its orginal price. and getting 2 factor almost every 3 days is not even the problem. but when not receiving the email which makes u unable to play for hours or sometimes even days is quite sad...

[next harness]

Seems its been an issue for 4+ years

[fleet turtle]

i was like. lemme play on my alt account. guess what. 2 factor ( also a diff email adres but also not receiving a code ) this is realy sad. 1 hour left of my freetime on friday...

[slender current]

Battle state just doesn't give a fuck about their customers, simple as that lol

Otherwise this issue would've been resolved years ago. I've been trying ts for the last 24 hours and still nothing

I'm using Gmail too

[next harness]

same

[alpine canyon]

Unfortunately there is not much that can be done in the discord outside of looking at the pinned comments in here to try those solutions

Other than that, keep trying or wait

[slender current]

Do I just gotta get lucky?

[next harness]

Wild that they think they are ready for 1.0

[slender current]

^

[fast tiger]

did you all checked pinned messages tho?

[next harness]

Yep

[slender current]

Yes

[fast tiger]

good good

[slender current]

I'm just gonna hope I get lucky

[fast tiger]

seen many people here getting code after 1-2 hours of trying

[fleet turtle]

Yea i did all the steps. And i know it may sound as a cringe comment. But i have my fair share in IT. And most steps dont realy help that much. For example. why does my antivirus on my computer block a code sent by the account centere to my email on my phone when my pc is not even on. I requested the code on my phone and no email coming in.

The only logic thing that i can think off is the account center being offline or having an overload of requests. Sad thing is that the 2factor is requested multiple times in 1 week which is quite weird imo. Im a full time working guy that just wants to play for an hour or 2. but yea. here i am ranting in a discord with 40 minutes of potentail fun left.

Im out have a good one everybody. hoping i can play tomorrow

[next harness]

Or they can't pay their provider bill haha

[slender current]

Could be regional too if your email provider doesn't like where the emails are coming from

But I've tried whitelisting two of tarkov's emails and nothing

[fleet turtle]

i had the same 2factor request 3 days ago. 9 days ago, 12 days ago and 16 days ago. everytime it worked.

[wraith prawn]

Hi,

I've got a new PC (that's luckily more capable to actually run Tarkov) however when going to install it, I'm not getting a 2FA code on the email I'm logging in from. I've already refreshed multiple times and checked all folders.

[fleet turtle]

read above, we are all having this issue

[vast talon]

There is not much that can be done talking with BSG support either. They try every excuse not to help users so they cave-in and buy a new account instead of recovering the initial account.

[wraith prawn]

Ah, so it's not just me!

[next harness]

Hopefully it arrives by carrier pigeon soon

[slender current]

Welcome to my boat 😭

Just got the Corsair vengeance

[wraith prawn]

that makes two of us

[next harness]

three of us haha

[slender current]

Worst part is I can't even fucking go that route either because it also requires 2fa for making an acc

[next harness]

BSG hates Corsair confirmed

[wraith prawn]

Time to invoke Piracy. (not game piracy. Just pirates.)

[vast talon]

FYI European consumers can file a complaint with the European Consumer Rights Center at https://europa.eu/youreurope/business/dealing-with-customers/solving-disputes/european-small-claims-procedure/index_en.htm

Maybe if there are enough complaints they will get obliged to help consumers or exit the EU market.

[next harness]

i can't login to the website so I sent an email to their blackholed support address.

[slender current]

A beaut

[wraith prawn]

Ok yeah no I just went for black with no RGB.

I love how they look and I wish everyone great joy, but I have no benefit or reason to make my PC's interior look like a rave party.

[slender current]

I understand that tbh. It's way brighter than the pics showed tbh

[next harness]

I upgraded from my old i7-9700k / 2080 combo heh

[slender current]

That's what I was running before x3

[wraith prawn]

I tried to run the game on my 1070

[slender current]

Went from 2080 to 5080

[wraith prawn]

I went from 1070 to 5070

[slender current]

Streets will finally be playable and fun

[next harness]

I couldn't find any 5080/5070tis at MSRP, so I ended up with a 9070xt

[wraith prawn]

Bro I couldn't even do Customs or Factory.

or well, barely.

[slender current]

Damn. Once quests had me at lighthouse or streets I was like soft locked

[fossil tapir]

When ever i try to open launcher the error occurs. I have no clue how to fix this.

[next harness]

- MSI X870E Gaming Plus WIFI
- 32GB Corsair Vengeance DDR5 6400mhz 
- 2x WD Black SN850x 4TB M.2 2280s
- ASRock Radeon RX 9070 XT Steel Legend GPU
- ASRock Steel Legend SL-850GW 850w modular power supply```

Thats what I updated to, all this to just have a $250 dollar piece of software to not work lol

[slender current]

Yikes, you got unheard too? I had edge of darkness

[next harness]

Ya, Unheard

[maiden saffron]

Did you submit a bug report?

[next harness]

Can't login to the website because of 2FA issues either

I did send an email yesterday, havent heard anything

[fleet turtle]

can someone post a message here if they received an email again. i feel like staring at my screen is a waste of time. im just going to follow this channel. hoping the 2 factor gets fixed

[next harness]

Ill tag you, I am periodically trying to login while I am working

[slender current]

I'mma keep bashing my head at it till I get locked out in a few

[fleet turtle]

thanks buddy

[fleet turtle]

standard to eod to unheard + every dlc item that is currently available. dont even wanna count all of that up. but yes it hurts that i cant even login since theire 2 factor doesnt respond....

[nova crystal]

They again broke the game?

Doesnt load

[maiden saffron]

Check internet connection. If that's fine, exit Flea then go back to the page

[nova crystal]

internet is fine... TV and YT works fine

its seems servers are dead

[sharp plover]

if yall have any problems there with verification it didn't help me so it's better to contact support

[nova crystal]

Nikita wants me to plat BF6 чВ

[maiden saffron]

If you keep having issues, verify integrity and if that don't work, uninstall and reinstall

[nova crystal]

Hmmmm... I think its time to Uninstall and Start Battlefield (turum tum tu-dum-tum)

[next harness]

I think they are having all sorts of issues

[maiden saffron]

Ok. Just helping out

[maiden saffron]

Should get resolved soon, hopefully

[drifting horizon]

MFA for email working for anyone? Cannot log in. This is not helping.

[next harness]

Bunch of us with the same issue

[drifting horizon]

Thanks. Makes me feel less paranoid.

Funny thing is launcher login works.

[slender current]

yeah im still trying it. disabling firewall doesnt do much

[stark gale]

why doesnt me game want to launch

[fossil tapir]

Hmm does anyone know why i can't get into arena?

It is just loading and loading here.

[drifting horizon]

Firewall is not interacting with your mfa at all

[stark gale]

how fix this

[slate nova]

same

[sharp plover]

could be servers down

[next harness]

Welp, good time to reinstall Digital Combat Simulator and its 400GB install haha

[nova crystal]

still cant enter

[next harness]

All of us spamming login + 2fa probably DDoS'in the servers lol

[slender current]

prob everyone trying

the ppl who get lucky are when nobody sends in any requests lmfao

[next harness]

1.0 launch is gonna go swimingly

[slender current]

so everyone get in a line

single file

[nova crystal]

Ok! We will try something new.

[alpine canyon]

@cedar sand stop spamming

[cedar sand]

[timber cobalt]

[cinder oriole]

My buddies and I hopped off of tarkov for a while now waiting for full release (We only play PVE and we want the new quests) and randomly today one of my buddies got a permaban on his account for point 4.3.4 Fraud. And have no idea what it could mean since he hasnt even launched the game in weeks

[vast talon]

If I reset my password, will I have an option to update my 2FA method to one of my already-verified method (swap Authy for email)? Or use 2FA recovery code?

[slim spruce]

there is no way around the email verification for logging into the launcher

[vast talon]

Thanks. I am still logged into the launcher on my desktop.
I lost access to my primary 2FA (Google Auth) and can't login to the website. I have email 2FA configured as backup. However I don't have any option to use email as 2FA. Is this something I need Support to do for me?

[timber cobalt]

??support

[white steppe]

[e-mail]

[slim spruce]

you need to contact support to remove the 2fa since that is the only way to log into the website, with authy

or google auth

[vast talon]

Yeah... it's been 3 days and 4 generic copy-pasted email responses from support that do not react to the information I give them (payment screenshots, email confirmations, account details)...

[slim spruce]

You can't give them info that's available in your email.

[slim spruce]

things like paypal receipts and bank records is what they want

[vast talon]

Yes. I gave transaction receipts from Xsolla / Paypal. That's not enough.

[slim spruce]

a hijacker could have that info, you need things better than that

[vast talon]

things like paypal receipts and bank records is what they want
yes I gave transaction receipts from Xsolla/Paypal
you need things better than that

What do you mean Xsolla/Paypal info can be hijacked? All transactions receipts I shared from 2021 / 2023 / 2025 show the email that I use on Tarkov profile since 2021, which also corresponds to my ingame name, and account login. How is that not enough?

[slim spruce]

I was assuming you meant things that are all within your email.

[vast talon]

Oh. Sorry about that. No I gave Xsolla/Paypal statements + email receipts for upgrade from standard to PtE, then to EoD and 2 agents insist this is not enough.

[slim spruce]

they can't take email receipts is what I'm talking about

anything within your email is a no go as far as support is concerened

[vast talon]

I agree with you. I confirm I shared the bank statements, in addition to the email receipts.

[slate wagon]

is the servers down?

[vast talon]

Now that we're on the same page, is there any human here that can help with my ticket or do I need to wait another week for 3 more agents to copy-paste the same "bAnK sTaTeMeNt IsN't EnOuGh" over and over again?

[slim spruce]

there are no support agents on the server

[vast talon]

...

Guess I'll go file a complaint to the EU authorities for fraud then

[slow dew]

go chill out sheesh

I am sure everyone is annoyed but brother relax

[vast talon]

My complaint is unrelated to the ongoing server issue. But thanks for the support 👍

[slow dew]

what fraud is going on?

[pseudo sundial]

Please fix this, I want to play the game

[vast talon]

I fucked up and lost all my Google Auth codes. Despite providing them with original bank statements for 3 of my purchase/upgrades/gifts on my account, from a single email that's tied to my account since 2021, that's also the same name on all transactions and my in-game name, they say it is not enough to verify my identity and revert my 2FA from Google Auth to email 2FA (already verified and configured on my account).

[vast talon]

I spent the past 5 days contacting support from other platforms to retrieve my accounts (Google, Microsoft, Paypal, my bank, my stocks brocker, Ubisoft, Activition, etc). Everything was somewhat smooth.

For some reason Tarkov accounts are more secured than banking instituions.

[simple dune]

still better than EAs policy which is to perma bann the account if you report it to them as hacked

[vast talon]

Yeah EA made a tiny scene, I had to provide more transaction details. But it only took an extra email and I recovered access.

[vast talon]

With BSG support it's been 3 days, 2 agents, all refusing to acknowledge the information I give (Xsolla/Paypal payment statements) as valid/original.

[tribal marsh]

Is eft down right

Now

[alpine canyon]

yes

[sharp plover]

yup can't even log in but got verification

[tribal marsh]

How long do you reckon the servers will be down

[alpine canyon]

data center outage

who knows

[tribal marsh]

Thank you for letting me know

[slate nova]

its okay now

[undone kernel]

its fine now

[nova crystal]

yeap

[cedar sand]

[sharp plover]

it's on and fixed

[slender current]

still not getting emails sent to me

tho maybe I gotta wait longer

[cedar sand]

The only solution to this issue that is known by this channel is just trying again later

There is a pinned message with other things you can try but people that have the issue say just trying again later results in one being sent eventually

[upper geode]

Okay, so I left a scav raid mid shuitdown and it keeps asking me to reconnect is there anyway to save the loot or is it gone

[cedar sand]

You should probably just cut your losses and exit

[north dragon]

How long after buying the pve expansion do i need to wait before my game lets me use it? i bought it but it still has me locked out of it

[tame musk]

Hi guys
Was just about to return to tarkov after some time away. But trying to login, in the launcher i keep getting one of these three errors: 0, 213, 214

When i try to login in through the browser, i am allowed to login, but i get stuck at the Two-Factor. It says: Code is sent to the main e-mail. But i am not getting any email, nor in my spam filter.

Any suggestions how to fix it?

[cedar sand]

Please read like 4, maybe 5 messages up for the answer you seek

[tame musk]

❤️

[past dust]

Yo currently not related to the data center server crashing but i seem to be always getting dced about 20ish secodns into the raid randomly no spike in ping or packet loss ect, ive cleared cache logs and reinstalled the game aswell as upping my pagefile, to which none worked and solved the issue anyone got any idea's.

[next harness]

I just started getting emails from yesterday

[slender current]

I got the emails, and no I don't know what I did

I kept swapping between my main and an account I hadn't fully registered yet and then when I tried the new one, all of a sudden I got an email sent from them, that I would get for my main profile. I managed to log in the launcher and the website but not on my main account yet

One email it didn't like and the other it did

[next harness]

ya its sending instantly now

hey bud, seems to be working now

@fleet turtle

[fast tiger]

what are your pc specs?

[fleet turtle]

Thanks ❤️

[jolly obsidian]

i just upgraded from standard to the unheard, i primarily play pve, i did not get my stuff so i load up pvp and i have everything? i restarted, rand a quick raid in pve and still nothing

[fast tiger]

how much ram?

[past dust]

32

i thought it was a pc issue but i get above 70-80 fps on all maps excluding streets

[fast tiger]

all drivers are up to date?

[slender current]

yes

everything up to date, brand new machine

[fast tiger]

sory wrong person 🙂

[fast tiger]

drivers are up to date?

[past dust]

yeah ima reinstall my nvidia drivers as that kinda makes sense for the issue ill let you know if that fixes it

[past dust]

nah still getting dced

[muted patio]

did anyone get that shit or i am the lucky one?

[alpine canyon]

probably a bad name

[muted patio]

well, ive seen way worse names than mine but fair enough lol

[cinder raft]

do you leaved a round?

[sleek marten]

You clearly didn’t read the message. I’m asking if it’s possible to change the purchased code of PvE to EU so it can be activated, since the ‘global’ account can’t accept codes for other regions

[cedar sand]

No, you would have to buy the expansion via your account or a code that matches game region

[rare sapphire]

Im trying to reset my game profile but it doesn't let me reset, would you say it is because of this "harcore wipe" or is there something else on my end?

[exotic ginkgo]

Anyone here to help me?

Dunno if it's My side or serverside

[dawn vapor]

cant login and not geting emails

[exotic ginkgo]

^^

[shell lodge]

I've tried to reset my password on my account so i can log-in and no password reset link was sent to my current email that is on the profile.

[tight shale]

i have stutters at the beginning of every labs raid how fix

[hollow timber]

Hello

When trying trying to sign up its not sending an email to me

HELP MOD MOD!

[tight shale]

game is shit servers are down for the website

thats ur answer

i just installed a new windows

on my ssd

and i cant log in

[hollow timber]

Unbelieveable. My first impressions of this crap game. These servers are rediculous. they need to fix these issues asap

250 bucks I was just about to spend. i guess NOT!

[tight shale]

oh ur in for a treat

this game is shit

if u have less then a 4070 super then ur cooked

7800x3d 32gb ddr5 6000mhz cl30 4070 super minimum requirement for the game to even run

[hollow timber]

I have a 7 7700

[shell lodge]

So servers are down?

[hollow timber]

For how long

[tight shale]

u need an x3d chip for tarkov

they said they fixed it but they clearly didnt

[shell lodge]

I tried to reset my account but no email is getting sent to my gmail

its annoying

[lusty copper]

i have ryzen 7 7700x the game runs fine

[tight shale]

me when i lose 20 fps cuz i dont have an x3d chip

[lusty copper]

their email servers are slow sometimes you just have to wait

[tight shale]

cause game is shit netcode

[tight shale]

takes 2 hours for a code btw

[lusty copper]

yeahp

[shell lodge]

welp

[lusty copper]

slavjank game moment

[hollow timber]

Mine took 2 mins

[hollow timber]

Well according to google you only need: quad-core processor 3.2 GHz (Intel i5, i7)

[tight shale]

5 fps

[tight shale]

where u from