#community-support
1 messages · Page 331 of 1
nice
i changed the password like 5 times in my phone, not the computer. I delte 4 troyans, they duplicated in my computer you know. I will delte everything later after work, i have a lot of security now
this never happend to me, so i didnt have so much security so, its my fault at least
But well, i will save that gmail with the purchase
thx for the help seriously. Big hug from spain to you

I have EOD, If I upgrade to Unheard will I Still get to keep the EOD dog tag and armband and other stuff when it is released? I tried googling for like an hour, but I'm very bad at finding info i want.
You own both you get both.
Technically more than just someone with unheard.
Hideout lvl 2 requiremts are still on the old value. At least for me. Any fix to that?
@tawdry ruin Intel 2 is the only one that looks off to me that I have but I can’t remember the previous requirements
It still wants 30 wires from me for Generator lvl 2
Looks like they didn’t hit everything then, custom presets are still broken as well
i recently moved my bsg launcher to a different drive but it would'nt launch so i uninstalled and reinstalled it but now it's not letting me install tarkov itself
any solutions?
describe "not letting me install"
start it as admin and install to any folder in C:\program files (x86)\here
how much remains
only 54gb but tarkov is about 56
change the temp folder in the launcher settings to be on another drive
aight
well, now the launcher won't open 😭
it worked as soon as i restarted my pc
i'll let it sit for 10 mins ig
Aight, I'm good now
I had to close literally everything but the launcher on my pc
Does anyone know if BSG would consider doing some sort of cross save with the release of it being on steam?
Can someone help my stupid LFG post got deleted because I was editting it
I don't wanna spam LFG I just wanted the post to be detailed because I'm going to be AFK babysitting a moron
no more then 5 lines
oh
got deleted by automod propably
Heyo! Im having a strange issue. I was away for the weekend and came home to this issue, so I had not changed any settings from before I left to now. I cannot seem to change my servers. They appear to all time out, leaving me stuck on a given server
Usually this means your router has DoS protection enabled.
Do you happen to know how to disable this?
in router settings
Thanks, Ill test it. I wonder if they pushed a firmware update over the weekend that couldve caused this change 🤔
Hmm, looks like Im stuck on that front. The reason this was an issue was because my PC does not actually have Wi-Fi. My ISP does not allow my model of router to disable DoS. I had encountered this issue on university internet and fixed it by connecting to a mobile hotspot to switch servers. I will buy a USB wi-fi adapter as a workaround. If the issue persists, then I guess its 150 ping arena for me 😅
Hi finaly gott the collector quest todat and some of my last items are bugged. when i try to turne in one of my two gingy key shanes i gett a messaeg saying that i cant ture in container and bouth my gingy´s are marked red. Have tried everythin but problem consists. yes they are bouth found in raid ! plc help
Do they have keys inside them?
yeh silly, when i looked it was. never thought that i would finde key shains with keys alredy atached in a raid !
tnx
same same xd
does anyone know what is going on? ive tried everything i can think of and havent been able to even open the launcher for the past week, i cant get past captch trying to verify if im human lol
Anyone ever figure out a work around for custom presets being broken?
reinstall launcher and make sure you do the captcha
ive done that but it wont let me actualy do the captcha all i does it lets me tick the box and then verifies but doesnt actually verify
Yesterday my game kept getting stuck on loading loot and now it’s just getting stuck on matching
my game keeps crashing mid raid, ryzen 7 9800x3d, 32G ram, 3060 12gig, works fine for a while, im also running memory cleaner in tandem, when my game crashes tho PC goes haywire, my desktop shortcuts dissapear, i can only see my taskbar, and sometimes the screens flash for a while and go black, only fix is to restart PC, ive checked so there is no overheating, i dont have overclocked parts and according to memory cleaner Ram stays at a comfortable 60-70% usage. Integrity check done but nothing seems to be working
when i go back into the game its like i never entered the raid to begin with
i keep my drivers up to date so it shouldnt be that
Hi, I want to start playing Escape from Tarkov, but I don’t know if my computer would be able to run the game well. My specs are:
CPU: i5 9400F
RAM: 32 GB
GPU: RX 6600
Hey I've had this account that I've had for a while now and someone got into it and changed the email and password, I sent an email with the proper screenshots and I was wondering if this is gonna be resolved or have I lost this account for good?
It depends if you have proof of payment like a bank or paypal receipt.
I sent that in the email
Be prepared for the fact that if they cheat on it the account will be banned.
How long does this typically take to get something like this resolved?
they will get back to you soon
Okay I appreciate the responses
@vestal pecan Your message got deleted (probably too many lines) but it should do fine. I have a RTX 2060 Super and a Ryzen 7 7800X3D with 32gb ram and i get more then 60 fps
I dont have much knowledge in terms of performance and stuff but its alot better then mine so i assume it would work better too
Sorry got banned for some reason. Thank you.
A week to respond, a month to resolve, judging by what people wrote here
can someone help me with this i know its not the right game but im lost
see their discord
whats the best ammo i will unlock on peacekeeper for 556x45 ? I just reached loyalty lvl 4 and i received only M856a1 which kinda sucks
if i build
AK-74M with best mods i have i get : 80 ergo and 61 recoil
AK-74N with best mods i have i get : 80 ergo and 65 recoil
Like no one uses the build i use on the Ak-74M but everyone uses the build i just saw on Ak-74N
Like why would you use N version when you can use M version with less recoil
each gun has different recoil patern and even tho N has more recoil, the patern is easier than M ?
It honestly could just be preference
allo, is anyone else having issues with the game constantly crashing, I'm not able to stay launched into tarkov for very long before it crashes, it was fine this morning, but around noon it was being very bugged and constatly crashing and having issues with alt + tabing, Iv tried reinstalling the launcher and game and updating drivers but nothing seems to have worked, the game is just conistantly crashing upon pressing play or only being able to play for about 3 mins until a crash 
see here for tips https://www.escapefromtarkov.com/support/knowledge/441
HOW LONG DOES IT TAKE TO GET A VERIFICATION CODE TO LOG INTO THE WEBSITE? This is crazy
why cant i talk to him
how do I limit a call size in this server ?
read #lfg-info
when i put my email in it sasy You have reached the maximum attempts. Try again later
stay polite
i have to long in but i cant
click link read instruction
its not that im not recivng Emils its i cant login
hole in the wall by the mountains extract not working
im sitting as close to the wall as possible
Ur not in the right spot
thats hole in the wall wdym
Oh that’s why it takes so long to fix real bugs
I need help anyone please bro I’ve been searching for weeks for a fix. It won’t download. It gets stuck on calculating time and created a 19gb temp file that gets locked. And the only way to quit battle stats games launcher from task manager is by restarting my PC. I’ve done every possible thing I can to fix this. From Running as admin, to disabling antivirus, and every possible thing you could probably think of. Please help 🙏
What is this?
Marksman base preset having ssh and gssh is breaking custom classes, don’t know how this hasn’t been hotfixed yet just delete the preset
worked. but when booting up game from .exe i get an error code saying invalid URI
1.0 ready!
intended, you have to open the game through the launcher. Make sure to follow the rest of the instructions in the pinned message
Do the holy trinity of bug fixes:
In Launcher:
-clear cache
-delete logs
-verify files
Then restart your PC
worked?
I did all of that @fast tiger
Only thing I haven’t tried is uninstalling 😂
I’ve seen a few others with this bug as well but I’m not certain if it’s everyone or isolated to players doing something specific to only affect a small portion of the playerbase
make sure to report it as a bug in launcher
tried to rename it?
Yeah man
I tried making a new preset for peacekeeping mission and it wouldn’t let me save it, deleted all my presets to see if they were causing it, went and unlocked every item I had locked, the whole nine yards
I am convinced it’s the marksman preset having a disallowed loadout with the gssh and ssh causing the bug
is it normal for every sound to just be randomly muffled?
i was on factory with a tactical sport headset, beanie and balaclava and EVERYTHING except me was muffled i have a clip
just once or constantly?
just once
does it happen again? if you go into factory
in a practice raid
nope
what email did you put on whitelist?
like what email did i use?
wasnt able to replicate the bug. still kinda annoying i died to that
i use Gmail and whitelisted support@battlestategames.com so the messages don't go to spam
there is another email you should whitelist, pls read the instruction carefully:
https://www.escapefromtarkov.com/support/knowledge/431
its whitelisted
write an email to the email adress mentioned in the link
try to request code again
this Email reply@escapefromtarkov.com
no
its in the link
you should read the inctruction carefully
I did and i lost accses to my acc
um malwere
i have no idea, what you mean
you problem was that you don´t get verification code right?
no far from that
write to support and have proof of purchase ready:
??support
Support@battlestategames.com
it might take 1 week to respond and 4 weeks to resolve
how do i get proof of purches
nvm
😭
Does anyone know if something's wrong with my game or if there's a difficulty setting I'm missing, each time I go into labs I get to an exfill, turn a corner then immediately get face tapped by these god-damned raiders 6 times in a row
game is difficult yes
No I mean I literally have only been headshot since I swapped to pve cause cheaters, Ive never died to anything other than face shots, they have better aim than r kelly
8/10 ten times I get hit it's headshots and if not head it's only legs
Support@battlestategames.com
okay i sent a Email to them
its not letting me buy area not letting me go to the next part this white thing keeps popping up on this website
Hey guys!When i try to login it says my account has been temporaly suspended.What do i do and how fast can this be solved.
can someone help me with my tarkov installation
You must contact support
Guys, from the start of the wipe I've encountered a weird glitch
Everytime I enter the BTR and choose ANY voiceline, it dissapears and the only way of choosing the service is to navigate using 1-3 key's
And afterwards (after leaving BTR) my gun is unable to shoot (I tried dropping it, reloading, dissasembling or anything I can really do and nothing helps)
Does anyone know how to avoid this glitch when I really need to drive with BTR
clear cache and cookies for website
Hey guys, I'm currently facing an issue where ragman is not replenishing his stock after getting an error message when trying to finish his quest, circulate ( although he should whenever the timer below the rep level gets refreshed I believe ).
Whenever I wish to buy any sort of rig or backpack now that I've purchased beforehand ( as in, before getting the error message after trying to complete the quest ), I'm always met with the message 'You have already bought the maximum amount of this item in the current restock.'
Is there a way I can make a ticket about this bug? I hope the game didn't categorize me as some kind of shop bot in PVE just because I bought over 150+ items from Ragman.
how do i know if interchange power is on
double tap o and see if the names are green
awesome
Thanks but how fast can they answer and solve this,have you had any experiences?
I don’t know, I’ve never been suspended
why cant i save settings
then your timer must be wrong. wait for the next one
Nevermind, issue fixed
Thank you for your help and fast response, I appreciate it!
Your settings.ini files must be set to read only if you can’t save settings, try running the launcher and game as administrator and make sure the read only box is unchecked
C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings
Intelligence center level 2 didn’t get included in the hideout level 2 revert
i tihnk it only included normal stations like lav medical workbemncj
this game keeps making my computer black screen, i have to reset my whole computer to fix it. i have tried a few different troubleshooting methods but it is still doing it. Would anyone have a suggestion?
computer specs?
Device name Dustinsaptop
Processor Intel(R) Core(TM) Ultra 7 155H (3.80 GHz)
Installed RAM 16.0 GB (15.5 GB usable)
Device ID 0D8FAA23-1BAA-47F8-9A68-1B7041B93E79
Product ID 00342-21236-83940-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
what gpu?
task manager performance tab
Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/
it's likely running out of ram
ok, ill try that. thank you.
can anyone possibly give any help on how to get the game to download. It just gets stuck on this anytime I press install
Check first pinned message
thankyou
Anyone free to jump in a chat? I cant word my issue correctly in text and need some advice
My 2FA app wiped everything randomly, known issue with the app apparently. I bought the EOD edition of the game in alpha from an old paypal account. I have managed to get a list of transactions showing the Xzolla payment but PayPal are unable to provide the list in PDF format. I'm able to launch/play the game but i can't log in to my account otherwise.
Has anyone had problems with Tarkov disconnecting in Scav runs and when your friend invites you, you don't get the invite? Internet is fine and I did whitelist in my firewall
Have them let you host
When I host, it says I'm still solo but for them it says we're in a group
I have a 4090/ 9800x3d and I get crazy stutters in this game,.. would anyone know why, games like red dead 2, hell divers 2 , new dying light completely maxed out run flawlessly in 4k
send your ingame graphics settings here
They were optimized by Nvidia app,.. and basically it maxed everything out,.. but gpu nor cpu is being fully utilized
id advise you to not be using the geforce app to do any of your setting configurations for you
And in much more demanding games I get more stable frame rates and no stutters,.. I’m totally at a loss here lol
just out of curiosity, send me a picture here of the page where you can optimise the ingame settings aswell
It’s not the GeForce app it’s the legacy version
id like to see if it was ever updated
whatever app it is mate, i havent been on nvidia in over a year or more
im curious to see if the settings that can be changed were ever updated for eft. when i still had an nvidia card the settings were completely wrong and trying to change settings that were physically not available ingame anymore
Hmm never thought about that but even manually changing the setting myself in game lead to the same result,… and the nvidia software I kinda use is “GeForce experience” before it turned into the app…. But I completely disabled this app in trying to fix my stuttering issue and nothing changed.
And again, red dead 2 completely maxed out with msaax8 and msaa reflections x8 on dx12 I have a consistent 60fps… not a single stutter
again please just send a picture of your ingame settings
when you're back just ping me or dm me with them and i'll go through some things with you
Anyone know how to remove authenticator from your account I updated my phone and lost my authenticator yesterday is there anyway I can remove the authenticator?
you must email support about this
??support
Support@battlestategames.com
out of the past 10 raids ive tried to queue, ive crashed about 8 of those. all attempts to reconnect are met with a crash as well. didnt have this problem last wipe, just started playing this wipe. turned down graphics and increased pagefile
i have 16gb ddr5 ram anyone have advice
how to change voice channel limit
Did they change the flea to level 20 now? I thought it was 30
exact link to the message where u can change it
click on the react button
any reason I cant save my gun?
nvm figured it out, you cant save non functional guns, didnt notice the bolt was missing
I just unlocked flea market after not playing the game for 3 - 4 years. I noticed a lot of things are unavailable like certain helmets, ammo, and so on that I remember being able to buy in the past. I am aware the flea market has undergone quite a lot of changes throughout the last few years. But I am curious what is because of the hardcore wipe and what is just normal for the flea now?
unavailable ammos and helmets has nothing to do with hardcore wipe
rather with rebalancing that happened in the couple wipes
Is ammo just not available at all anymore through the flea?
it is, just not the high end ones
what lvl are you?
20
so i have been having a frame stuttering problem every single time i shoot in tarkov, ive uninstalled and reinstalled my drivers and that still didnt fix anything. im running an amd card and cpu
i run tarkov capped at 100fps and it runs that smoothly, i have 64gbs of ram, a 9070xt, and a ryzen 7 9800x3d, so i dont think it should be a hardware issue
You must not have selected the correct options in DDU
You must select to remove the NVIDIA drivers and containers
As they are the things causing conflict with your AMD drivers
Simply running it and removing your AMD drivers does nothing
I feel like there arent enough people affected by this bug for bsg to even know about it
how do i get rid of ghosting when i have dlss on
by turning dlss off, it comes from the nature of these technologies
Or if you're using the BOSS Xe sight, use literally any other, that one has it super bad
nah it was the enemy pmc, i can deal with lasers and sights but when the player model starts to ghost thats when im done
i use it for anti aliasing cos the in game options are shit
upscale with super resolution then downscale with dlss so it comes down to 1:1 resolution but uses good antialiasing
i uninstalled my nvidia drivers and it didnt work then i tried it again and it finally worked, idk why it took 2 tries but i appreciate the support 
I transferred a red key card before transitting maps and its been 2 days and i still havent gotten it back
yeah sometimes these things don't return
is car extract guaranteed spawn? its been 3 raids where theres a fireplace where the car should be on customs
Its dynamic mate
why am i getting high ping and packet loss when playing on NA servers, im in NA West
Aight if that didn’t work let me look at something
Just to make sure, go into launcher and clear cache and then verify game files
alright i will try that
Once you do that, try again it might fix it, but come back if it crashes. And take note of any message it might give for errors or crashes
alright
im trying to reconnect to the raid i crashed
somehow im still alive theres probably 30 seconds left but hopefully it lets me in
Sounds good. If it crashes loading back in try another junk run just to test because sometimes there are unrelated bugs with reconnecting to raid
alright
ooooh lets go we crashed?
lets gooo!
it doesnt even give me an error it just says like game terminated to an error do you want to report it
Anybody happen to know why the Snowball achievement keeps resetting without me dying?
tried another junk run and crashed on loading loot
ive tried lowering settings like i had them at last wipe and i cleared cache and logs and verified files
I tried to connect to streets of Tarkov, and as i was about to get in my game crashed, twice it happened, third time it blue screened my pc, is there any specific reason on why this could be?
Hm. Okay. It still looks like a ram error tbh. Tarkov tends to crash like that when it runs out of memory.
bro
Let me look at some common issues
im straight up about to play arena breakout
i want to play tarkov so badly but every wipe i get issues like this its just unacceptable
computer specs?
That is absolutely crazy I don’t know how you show up so fast
rtx 4060 ti ryzen 7 8700g 16gb ddr5
also does dlss help
if pagefile doesn't help and you're at 16gb your settings are too high
or page file is not high enough or is on an hdd
Turn things to low. And lower visibility and turn on dlss
high packet loss keeps disconnecting me? have reset router/modem. whats happening?
(started happening today, has never happened to me)
i thought dlss is to help gpu
I tried to connect to streets of Tarkov, and as i was about to get in my game crashed, twice it happened, third time it blue screened my pc, is there any specific reason on why this could be?
It is I just think that one would help your performance
Lower viability and lower textures an stuff to low
Yes almost definitely
If you’re in a desktop you can just throw another set in.
yeah
If you can get it to 32 you’ll increase your performance in tarkov drastically
i want to enjoy tarkov i just hate playing on low fpos
ill go ahead and order some more ram then
Good decision. Make sure it’s either a 32gb kit or it’s the exact kit you have rn
yeah
Just making sure. Mixing ram kits can cause really bad instability issues. Doesn’t always but it can
yeah ill order a whole new kit
Have you tried lowering settings yet?
i lowered them more and i tlet me in
currently enjoying this raid before it starts crashing again
1080p
Your specs should be able to get decent (not great but decent) fps once you move up to 32gb ram
Ah that’s not bad.
yeah wish it was a bit better tho lol
You won’t see a giant frame boost with the ram upgrade but I’m betting right now you get bad frame drops when shooting starts happening or anything interesting goes on around you?
Is there a faster method for customer support other than an email every 2 weeks?
Ur cpu isn’t great but you should be able to play fine. The ram issue is what causes those frame drops so you won’t see those with an upgrade
Nope
Realistically your ram was the thing holding you back from playing. People here will talk shit about your specs no matter what you do unless you have a $3000+ pc so don’t let what they say get to you.
do u think if i upgrade to 32gb of ddr5 ram i could hit 90-100 fps?
They have to only have like 2 ppl working customer support. 2 pll are capable of answering atleast 1000 emails a week.
Maybe? Not really sure and don’t want to promise something that won’t happen. You’ll have to find that out yourself.
high packet loss keeps disconnecting me? have reset router/modem. whats happening?
(started happening today, has never happened to me)
I can promise it’ll be more stable because that’s something I know.
You keep asking that lol. I think servers are a bit unstable today but if you want to minimize the risk, make sure you’re connected via ethernet for the best connection and verify using a ping or speed test to make sure your internet is fine
yeah i keep asking, trying to see if there is a solution or others are having the same issue
game keeps crashing right about when i reach 90% loaded into any map?
??pagefile
that worked thank you
Yea no problem. Have a great time raiding dude don’t die
got smoked 5 minutes into raid, i think the game crashing was a sign to help me escape tarkov
🤣
Bro missed his opportunity to get out
😔
So I know that it cant be fixed here, but I just bought the game, Xsolla support says that my payment went through and I also have the receipt. It has been 3 hours and my account still says I dont own the game... is this normal?
That would be weird. Have you tried logging in in the launcher
yeah, launcher still has the buy button, and my profile on the website says that i havent made any transactions
i only have one account btw so im not in the wrong account
You have the email receipt?
yep
and xsolla support even says the payment went through
for a second after i bought it it forwarded me to the page and i downloaded the launcher. once i got the launcher installed I logged in and saw buy, not install
so i went back to the website, and sure enough, it says no game anymore
so i checked with xsolla, and they say they are all good, so idk what happened
i created a support ticket but who knows how many days that will take cuz its the weekend
Weird. There’s been delays before so I’d check in a bit since you already created a support ticket
oof okay
So long as the payment went through and you bought a legit copy through escape from tarkov.com, support should get you squared away if it doesn’t start to work on its own
yeah I did buy a legit copy, so hopefully they get it taken care of
Usually this either means you're logged into the wrong account or there was a problem with xsolla. If the launcher says purchase/buy now that's bad.
Sometimes the website glitches and doesn't show the game play button.
But the launcher doesn't bug like that.
you don't have the powers for this yet
so i dont have any other accounts, and i checked to make sure it was the right account. Xsolla said themselves that they have no problems with my stuff and that my transaction went through.
i see the money gone from my acct and they said that the transaction was complete. hopefully this means that somthing went wrong with it otherwise
like i said, i saw the game as purchased the first time it forwarded me back to the game site, but after installing launcher it was gone
and even now, a few more hours later, the launcher still says buy
contact support on tarkov's website in a ticket
Also, what did you buy?
i have, just waiting for the response since noon lol.
standard edition,
Did you buy arena? standard edition?
and the receipt shows that too
one sec
i dont think there is any info on this that is bad
but no its not arena either
should be pvp standard edition yeah
yeah i wanna do PvE but cant buy it until this gets all squared away the website wont let you
i did create a ticket, and im just chillin now. i kinda was ready to play today but i gotta wait i guess
i play NA and the region pings keep spiking to 400 - 2000, anyone know the cause
On what? EFT? Arena?
EFT
If your servers are correctly selected in the game launcher then it’s possible you’re just having ping spikes
im watching the regions spike from 38 to 400 on the region selection, seems constant when in raid
Then it’s an issue with your connection, are you using WiFi or Ethernet? Because if this was a widespread issue this server would be on fire
ethernet
okay, first time chatter
why does it take FOREVER to load the game - before raid, hideout, and especially after raid???
Disable mip streaming in the graphics settings and it should speed up after raids, can also clear your cache and log files
Cannot launch more than one game at the same time
ERROR: 103007
how to fix this? ive done literally everything lol
Is there a moderator available?
hi when i talk to the btr driver all my dialogue options are hidden and i cant use the stash transfer service
I'm not receiving an email with a code to log into my account. It's not in any Gmail tab or spam folder.
What can i do now ?
How long does it typically take for BSG to respond to support emails?
Hello! The support team check requests regularly. Please wait a bit.
Thank you very much! Someone managed to get into my account.
Will the fact that I forgot to add a title/subject affect anything?
It's not help
They will ask any information they need
How can I help?
Still not working , im trying log in into the website and still don't get a code to mail
I check everything , from all folders spam etc.
I also did what you sent me in a private message, and it still didn't help.
whats the best spot for es lamps?
Please contact support via support@battlestategames.com
I send message , so now i should wait ?
Yes, please. They'll reply soon.
hey guys for some reason whenever i try to load into raid my game crashes i tried maxing my ram and update my drivers what can i do 😭
Please contact the game support via the launcher
Hello! Have you tried to exit and run the game again?
Hello! Can you share a screenshot, please?
those bans last like 10 minutes
👍
Is there any news on using an anticheat that allows linux gamers to play?
No this is not something that has been discussed at all
does anyone have any idea on why i got blown up when i left lightkeeper, i didnt kill zryachy and my DSPT was encoded cuz i was just fine when i was going to him
anyone good with computers able to help me with a question. Im cloning my c drive and im on the last step
was playing eft fine earlier, havnt changed anything, but my game just crashes when during hte loading process, anyone else having that problem? lost a gear set cuz it says im in raid
Hello everyone! Looking for some tips to reduce the insane shadow flickering on and under trees when the dynamic brightness transition kicks in during raids. I swear I’ve tried it all, it’s annoying and most likely gonna give me a seizure ha. I have a 3080TI and I9-10850k. Thanks!
how do you link your discord to eft for the new mask on arena ?
not supported yet i believe
Was unclear on what was needed to purchase the PvE mode & accidentally purchased the Arena mode....anyone know how to refund?
Unfortunately there are no refunds.
does anyone knows why i am not able to change the press type for my toggle tatcial devices?
Cruel world that it is, I suppose. Tarkov takes, and Tarkov takes away.
has any one ran into this i have 2200 hours in this game brand new pc i7 14700kf 4070 super just a week ago it started lagging and stuttering real hard and its unplayable ive deleted and reinstalled tarkov but nothing works if you can help please help i wanna play this game but cant
plz help
ram?
32
if its a new pc try looking at the settings and making sure theyre correct
what settings do you refer to
in game settings. sometimes when youre setting up graphics drivers or opening a new pc itll adjust your in game settings and its usually wrong. make sure your graphics settings are normal
yeah changed to multiple settings nothing worked worked for one raid then started lagging again
wasnt able to catch... what is error "207 -" ?
error 207 - wrong parameters
what is "wrong parameters"?
im not sure i could barely find anything about it online
yup, not possible
WoW
Any ideas how to fix bug when you can't turn in the Ref's quest for 2 consecutive wins in regual EFT while it shows as completed in Arena?
hey i have a friend who has a problem that i'm too lazy to write here. but he has a problem that when he throws a grenade or aims with a sniper or so he crouches and stands up all the time. he has checked his settings and files. no errors and we have compared with my settings too. (it doesn't happen to me) what do you think it could be?
when wanting to jump a table in tarkov (specicially to access "Saving the mole" without key), does normal spacebar button work for jump or is there a different key for jumping a table (specifically like this - https://youtu.be/BqmYeic4ueM?t=25)
Hello guys, if you are stuck without finding a key for a quest "Saving the Mole" I found a way to finish it without a key (you can enter in room from another way). Check it out, very easy. Enjoy!
The LFG channel creator is broken right now
noted
Should i turn on FSR?
it can help performance if thats what youre asking
i keep getting an error when i try to extract
"some error occurred on the backend, profile data could not be saved Backend error: HTTP 1.1 504 Gateway Timeout"
and then it lets me go back to stash with the items i went into raid with but nothing i got from the raid
its been doing this since yesterday and i literally cant play the game. Redownloaded it, cleared cache, checked integrity, changed servers
i even reinstalled my drivers
ive done 30 raids like this and i literally dont even wanna play any more i cant progress
CANT MAKE A CHANNEL
Channel creation plugin is broken team
yep we know
when will they make better antialiasing?
channel creation back up btw
question can i fix like stutters/lags while scoping/shooting or getting shoot at my fps dont drop the game just looks like its lagging
1.0 ready
never understood the 1.0 ready meme, not like we all didnt already pay for the game lol
how do you mean?
its not about us paying for the game its about the game releasing while one of reshalas spawns is still inside of a hill
software without bugs does not exist
trying to login to my account on eft but im not getting a confirmation email anyone at bsg that can help
Same issue bro
@worthy hawk do you know whats up have you got any word?
No bro this tops the cake on a terrible week 😫
guys lmao
i linked the message in the other chat. click that itll take you to our recommended troubleshooting steps
@worthy hawk @faint vapor
I cant even put Ina. Support ticket cause I cant log in 😢
well you dont need to. Try the steps I linked and if still unable please email the support email also included in that message
Is this a recent bug or been happening awhile
Look at my previous message
@sharp ingot
I need help, i cant progress at all or even get loot out of a raid
what have u tried to fix it so far
i have a ryzen 7 8700g and 16gb ddr5 ram
which is holding me back more in terms of fps?
your ram is likely more of a throttle
16gb is kinda below common spec for most games nowadays
ok do you think if i upgraded to 32gb of ddr5 i could get more fps?
fps is a fickle thing. youd get better overall performace with 32
my fps is all i care about. i have 60-70 max with really bad stutters
pvp is unplayable. cant look into scopes because it lags. my fps is terrible
i really want to play tarkov but i havent been able to run it. which is weird because i used to run it flawlessly on a shitter rig
Everything almost
I reinstalled the game
Updated my drivers
Reinstalled the game again
Tried a different internet
I tried bsg servers and local
And played with people in this discord. I was giving away loot bc i didnt lose it lol
Odd part is when i play local and transfer items with the BTR driver or transit, that works. But once i transit it resets me….
I tried different maps, everything. I think im royally fucked
Say, which servers are u playin on
does lod wuality affect fps a lot or should i js keep it at the minimum
It does yes
Just to clarify, it's the setting that goes 2 to 2.5 and further right?
yes
N for the second one use 1500 or 1000
Add me up
Im just gonna wipe my PVE account
If that doesnt work i may actually crash the fuck out
@peak aspen may sound funny but have u asked chatgpt or something
Its not the servers though
how do i get unbanned from flea market?? i was buying markers and the anti bot thing came up but then an error like 204 came up and wouldnt let me complete it and now i just cant go to flea or traders AT ALL
Have u restarted the router
Wait 10 mins
No ill try it
Itll fix by itself, next time try to not make a mistake on the captcha
Well, how'd u go around it
why does old games liek tarkov rust and squad run like ass but the newer games run fine for me
Don't think so
I flushed my DNS
Id assume it's the engines
I meant like actual reset, do u know how to go into ur router settings n such
im gonna try it now and if it doesnt work, im gonna reset my pve account
No?
Not worth it, just be patient
Gulp
How is ur pc connected to the ur router, wireless or with a lan cable
Or an optic cable
Ethernet cable
I tried a different internet though, i did my hotspot to my pc and disconnected ethernet
Still nothing
Search up how to turn off flow control
Bro im just gonna wipe pve
Google ai says if its not the servers its you
And if its not you its a corrupted item
Its most likely a corrupted item im ngl
Im in a raid rn ill tell you if it lets me exit
We haven't even done anything
I flushed my dns
Also switched back to local server
I believe u should be playing on local always
I was but thats when the issue started
Then i switched to bsg, same issue
And i just got to the extract and its all black. Awesome
Have u tried restarting the router
Ill try that rn
Do u know how to
Uh oh, gone wrong the pc caught on fire
Is everything alright ⁉️
I unplugged the router for 30 secs and plugged it back in
Im telling you internet isnt the issue anyway, i used hotspot on my phone and it still didnt work
Scavving works btw
Just my pmc
That's hella weird
Ikr
First time i hear about something like this
Its gotta be a corrupted item right? I cant explain it any other way
Nobody else has ever had this problem from what i can find either
I mean u reinstalled the game
Yeah twice
But what if its a bugged item
Impossible
In a raid rn ill try to extract again
Nobody could help u?
That's like, crazy
Alright im giving u the green flag, wipe the character.
Then it shows i extracted and i back out to stash to find all my stuff still on me
Im gonna swap my server again to like
Columbia or some shit. Then if that doesnt work ill wipe
Still didnt work
I tweeted at him with no response
Posted it on reddit, 1.5k views no response
We wipin. 800 million worth stash
11 thicc item cases
Kappa. Rip
If u get it all a second time you're gonna prove yourself youre a good player
Yeah if it even fucking works bruh
I will literally become a tarkov dev
And delete the game just as revenge if this doesnt work
Mark my words.
Too bad
I cant play nobody can
LMAOO
Remember this convo bro. You could have changed it if it doesnt work
This is on u homie
Seems like ill have to come and take you down
Count your days
Remember, that's what you chose
U might wanna pour urself some whiskey
pouring it on the fuckin floor
Grab the vodka
Fuh yeah that's so badass
Is this channel for questions??
Im sigmawolf24
Does EFT work on linux??
Lwk kinda interested in the game but I dont wanna buy it and be unable to play it
I don't think so no, or that's what chatgpt says at least
Why are u usin linux even
Not that it's bad but like whyd u choose it over windows 11
Or 10
BattlEye is not supported on Linux
Honestly bro
Yeah, u can play offline with scavs, that's the best u can get 
Windows is so ass at everything, and I also like utilizing the terminal
I have personally never had much issues using windows
Me neither but there are reasons nonetheless
I mean ion think they valid enough ngl
Not being able to play most video games on my gaming computer would be enough of a reason to not use Linux
Most the games I play are on steam
Im not that hardcore
And those are like 4 games
??steam
Official Escape from Tarkov page is now live on Steam! #eft-announcements message
Wait wait WHAT
Steam doesn’t mean works on Linux
Ok most of the games I play dont have anticheats
Is there a chance tho?
No, unless they stop using BattlEye it’s not possible to play the game properly
Yeah @vivid briar long story short, u wanna play tarkov? Throw linux in the trash
If not then oh well
Id rather not throw my daily drive for one game dude, if I genuinely wanna play I'll use the small windows 11 drive I already have
I have both OSes yk
Yeah man
Wait what's the file size
Yh its fine then
You need around 100GB to install the game
I have that
You're gonna dip your toes in a brand bew adventure
It downloads the files and then unpacks and installs them, so you need over 2x the total size of the game
Why wouldn't I js get the one on steam
Would u look at that, the more you know
Same thing?
Not released
I camt keep up with this shit bro
That sounds like a decision for you not me, but that’s not out til November 15
Alr
Bro just buy the game 😂
I believe that even if u own it on steam ur still gonna have to use their bsg launcher anyways
I hope they remove that anticheat someday ig :shrug:
No u dont
And replace it bro calm down
Whats the harm in replacing battleye
Throwing away the last 6 years of tweaking the anticheat to work with the game for one thing
Here's an idea guys, put denuvo on tarkov ⁉️
Chekannaia
Please forward that to nikita, let him keep it in mind
Look dude I dont know a thing about anticheats so I wouldn't know
Yeah well, very complex, lots of tweaks n lots of updates
Alr then
Hope u have fun buddy
Oh well, im glad to see u havin fun too

Have you submitted a bug report in the launcher for that bug btw?
If not, I am sure the devs would appreciate it. Maybe they can make sure it doesn't happen to someone else
Also yea sorry I fell asleep
yeah i sent one
So how do you fix this dog shite
win 2 more
for me i had 2/2 in arena, but in pve mode only had 1/2, went in and played the game more and happened to win all my checkpoint games, when i went back to main game it said i had completed the objective
lol
I tried going to the website for help, but It won't let me install the game please help me
Probably better that way uninstalled
dont take out your anger out on random people bruh
have you already downloaded the launcher?
Yes yes
Anger lol game shiet quests don’t even work why would I tell someone to install a barely functioning game that he can’t even figure out how to install
more details about what happens when you try to install the game? like does it give an error code
Im trying to change the install path of the game, but it keeps saying user action needed
If someone is asking for help here please don’t respond to them in such a way
This is what it says
try installing it to a folder within the D drive like D:\Escape From Tarkov
Your path is incorrect
Make a folder inside that drive
You can’t install the game into the root directory
If it was that simpile ima be mad at myself bro
Ima kick my closest wall
it may be that simple 
Thanks for the help guys
np np!
Well I mean wasting time on quests that don’t work is a better use of his time?
Or am I wrong
shocker that quests that just got added a month ago to a beta version of the game are bugged rn
This channel is for people looking to get support with issues, not for you to just put them down and be dismissive towards them
I've watched content on this game for like 5 years bro, so I wanna feel the same pain everyone else does
now is a cool time to start getting into the game, lot of ppl are hyped for 1.0
or atleast i am
Yeah was added only a month ago when added in August of 24
Crayon eating
not the pve mode quests
Thats another reason =D
the whole bug is related to pve and arena integration
Yeah who pves buncha timmies
you didnt have that on pve?
No normal eft
if so i eat my words 50%
but it is a new bug with the arena and pve integration since noone ever had problems with it until that update
i thought it was only affecting pve
The fix is to just play more matches
Yeah but I shouldn’t have to shits aids asf
Dog shit design
That’s what everyone else did to complete the task
Yeah man it’s a bug we get it, open a bug report and they might fix it
It’s not our fault
I mean your modding for bsg saying not our fault lmao
Your a volunteer
No because I don’t have special perks for my free time
you are beta testing
I don’t have special perks either
You can’t mute as a mod
I just ban cheaters and racists from this server
I have nothing to do with the development of the game or BSG’s operations as a company
I play the video game
chekannaya is a volunteer for this discord server but this discord server isn't directly controlled by BSG
afaik*
Ahh so you do have special stuff under bag in this server and this is the official so yeah pretty sure they do control it lmao
nice try nikita gtfo
I am as close to BSG as you are
That’s Nikita’s rogue
You live next to him too?
If I experience a bug, I open a bug report
If I need support, I open a support ticket
guy is so mad because he doesnt want to play more checkpoint
Just for them to laugh in Russian at ticket and close it
Yes let the emotions grapple you
just as your emotions grappled you when you realized you had to play more checkpoint
Had to I’m not just point out how it’s dog shit quest don’t work and you shouldn’t have to re doing something something three times to work and have bye quests to that half can’t do very fun and engaging
ive been fuming so bad about the sound bug in arena recently that has been around probably as long as these bugged quests in arena
shit happens
Time to get crayon eating teams for next 6 hours
Now its saying this when I try to install "Game update installation error
ERROR: 104006
The process cannot access the file 'D:\BsgLauncher\Temp\eft_live_0.16.9.0.39390.bsgp.mcd' because it is being used by another process.
ERROR: 0"
Im already pissed and I haven't even PLAYED the game yet
Noooo
NEVERMIND
IT FIXED ITSELF
YIPPEEEE

now the real fun can begin for you
HELL YEAH
ahh so fun re completing a quest and spending hours on it, they should make all quest like this game would be great
@grizzled lynx scholar scav now hmm
i have a quetsion , if i own Unheard - can i link it to steam or do i need to buy it again ?
you would need to buy any edition of the game again on steam to be able to play it through steam
so if you have unheard and you buy standard edition on steam, and after linking your BSG account, steam would choose the highest edition of the game, then you would be able to play your unheard edition account through steam
Do I need to buy Escape from Tarkov on Steam if I already own it through the Battlestate Games launcher or website?
Answer: Yes. To play Escape from Tarkov through Steam, you must purchase any edition of the game on Steam. You can then link your existing Battlestate Games account with an active copy of the game to your Steam profile. If the editions differ, it will automatically use the higher edition of the two when launching the game through Steam.
do we have a launch price for EFT yet?
i think no
I have a question im thinking bout upgrading my pc a little just to get better fps in tarkov i have 60 fps sometimes dropping to 40 my question is what should i upgrade.
My specs are
GPU: AMD Radeon RX 6600 XT
CPU: Intel Core i5-11400F
RAM: 32GB
im not getting my 2fa code
none worked and guess what i need to log in to open a ticket
i have been waiting for 7 hours
@lament folio to use modmail your dms must be open
Cpu, tarkov is a cpu heavy game
Apparantly the x3d chips are perfect
how can i create another voice channel for map?
Another bug?)
Read the pinned in lfg.
thx
Can someone help me out? tarkov is crashing each time i try to launch it with the unity crash handler, when i try to repair it, it repairs, and then when i launch it it crashes once again
So why can't we see knight wearing his helmet
This has been bugged for a while
It doesn’t render properly for some reason

Games stuck on "Repairing the game", wont go up im reinstalling it to see if that helps but
if this keeps happening white list the game and launcher folders in windows defender and reboot
alrighty, thx!!
so my friend accidentally binded console to LMB and now he cant do anything... any advice?
re-login to the launcher
thanks
Why isn't the cheating issues in EFT a priority for BSG? I'm genuinely curious, Such a great game but the amount of cheaters is insane.
why arent they doing this every month or week ?
They are
A large amount of effort is put into WHEN to ban the cheaters. You can't ban them right when they're detected as then they can change things one by one to see what got them detected. Cheaters are banned in large batches long after they're detected. Sometimes instant but you can't do that all the time for this reason.
This servers a couple of purposes, such as getting the cheat makers overflowed with paypal refund requests.
Each one has like a $35 penalty plus the amount.
If you instantly banned all cheaters all the time your anticheat will soon become literally useless.
Well if your anticheat was good wouldnt have to ban it would do it on the fly
The anticheat can be nasa grade, but if it's instant ban every time the cheat makers can, by trial and error, find and patch everything that gets them detected.
That is the worst thing you can do.
Ban them at random times and in large batches, that is the best methods.
This is standard practice in basically all anticheat.
but anticheat is suppose to make it so you cant load the game up with cheating software.
False.
why not use spectators like dayz or rust after x amounts' of reports? catch them red handed and make it hardware ban?
Spectating cheaters costs way more man power than you can pay for, auto banning after a lot of reports is abused constantly - especially in tarkov where it's common that many report out of rage.
Trust battleye they know what they're doing.
well we will see come 1.0
Hello guys , how many fps should I get with this configuration? Rtx4070, ryzen 5 7600x, 32gb ram asus tuf gaming b650e wifi,
NEE HELP; Went out to buy a new Keyboard becasue i was assuming the keyboard i had (which was basically brandnew) was having issues. My character on tarkov was moving on its own after i released my fingers from the keys. IM currently in my hideout with a brand-new keyboard i just bought; however, the problem still persists. any possibilities?
bro how do i get unbanned from flea cuz i was doing a barter for med case and got banned for clicking out of those test to check if i had the right stuff
just wait a little while itll come back in a bit
nothing you can do beyond wait
how long dose it take?
pls pos ammuniion case on flea marke i need
u can buy from trader
my friend has had problems running scavs whenever he tries to get into a scav he gets stuck at loading loot then his game freezes then eventually crashes he then loads back in and the same thing happens when trying to reconnect it only happens on scav he has no issues with PMC and this only started 2 days ago hehas uninstalled all the files and the launcher and reinstalled it and it didnt help
my "do something x times without dying" quests/achievements keep resetting after every raid, does anyone know how to fix this? I am trying to email bsg support about this issue and they haven't responded
Hey guy i juste finish the quest great heights part 5 and it show finish in arena mode but when i go in eft pve mode didnt show as finish but i did send me money frome arena too pve and it work someone got a solution?
does someone mind helping me with something i reset my pvp account (cause i am terrible and lost everything), and now my arena and pvp are not linked so i cant get the xp from arena and also the money and boxes is there anyone who has had this happen that knows how to fix it.
is their some issue between going between Arena to EFT with Battleye? I get this Error some times
because this happens when I get off Arena and then try to launch EFT some times? then I gota go into task mananger close EFT and launch it all over again to launch EFT to get Battleye to launch correctly
verify game files in the launcher for each game
@slim spruce ok I will give that a try thanks!
any computer guys in caht? i need help getting it to run better
theres not much of a reason in my mind it doesnt work right but after like a game or 2 it just starts running like its dragging through a 500 geforce
ive seen cpu might to weak? but still its not even that bad of a cpu :c
hey guys, im trying to log into my account but its asking for code that BSG was going to send but I haven't gotten the email? any ideas on how to fix?
it very well might be that, tarkov is pretty cpu dependant, im not too sure on the specifics but noone else answered yet so
Also I took a look at memory usage when open it was at 94%
Gonna need to try to get more ram
Apparently 16 isn't enough
My CPU and GPU run around 40 %
if you cant afford 32 gigs of ram you can always do a page file to help out
??pagefile
32 is recommended tho
Why do i keep failing the captcha
vram is different from ram
completely separate hardware
not enough ram will completely fuck you in any game regardless of the power of your cpu/gpu
iam i a fucking robot or is the captcha bugging out??!
Is it possible for the captcha to glitch in the Battle state games launcher
Yes I've seen people have issues with it before, there might be a solve in the pins for it but I wouldn't know unfortunately
is there anyone i could reach out to, to fix this problem?
Support@battlestategames.com
I gotta fucking email ts kill me alr
Ggs
How do i find the Orb1 key required for inventory check?
Check every single jacket
Or if you have the scav case unlocked you can do the Intel and hope you get lucky
honestly? Its really rare rn id go to #1389581348150181910 and ask around if i were you
got it figured out, thank ya 
Seems legit 
nice rage bait
It's my specialty
to bad it does not work on me
That being said posting screenshots of players/profiles is against the rules though, best off just reporting in game and moving on
thats dumb
Not my rules I don't even work here </3
@halcyon atlas don’t post user profiles, we don’t allow witch hunts here
roger didnt know wont happen again
👍
It has been 3 days since I've sent an email requesting support for my compromised account and I've had no response.
I just checked my character's information, my username has been changed, and whoever has my account is actively using it.
I can still launch the game from my BSG Launcher, which is how I can see this. I need assistance. Should I send another email? I'd like to get this resolved as soon as possible before more damage is done to my account.
Support tickets can take a while to be answered , usually a few weeks
from experience from this chat it can take 1 week to respond, 4 weeks to resolve a stolen account issue
what email did you send it to?
I can imagine it’s frustrating having to wait especially with it being your tarkov account but it will get resolved, just takes time
Will there be an option to have a rollback of sorts to before the attacker started using it once my account is recovered?
Not that I’m aware of unfortunately, unless @fast tiger knows if they do anything similar
i have seen people requesting it and support denying it
i would guess its very unlikely
Unfortunate. I can see they've lost kits in The Labs and used a decent chunk of the ammo I had gathered. Roubles seem to be the same, and a lot of my valuables are the same for now, hope it stays that way.
@main mulch quick question, If you still have access to the account, how come you can’t change the password?
When I attempt to use the launcher to reset my password it tells me my email hasn't been found. I believe they changed the email, but I'm still logged into the launcher and able to launch the game somehow.
Have you attempted to log in via the website, or do you get the same error?
Same error, "Email not found"
I see, hopefully you can get your issue resolved via the support ticket
I hope so as well, thank you for the assistance.
Oh, one more question. In my haste I forgot to add a subject/title to the support email. Will that affect the email in any way, or will they still receive and review it?
I’m not actually too sure on that one, I’d assume they will still receive it
right so as we can see in the first image ive completed to great heights 5, when trying to complete the task it says i need to go to main game to compplete it, thats fine, but on main it thinks i havent done jackshit or fuckall. does anyone know whats going on lol
make sure to report in launcher
sir yes sir 🗣️
does anyone know how i favorite an item on my profile
Is it normal for battlestate games support to ask for the first 6 and last 4 of your card used to purchase the game?
whats the email you wrote to?
what was your request?
Hello. I have a terrible bug happening to me on Tarkov Arena. Everything was good until 2-3 days ago. Then I noticed my gun randomly started to stop shooting while in full-auto like I stop pressing the click and then starts again...I checked my mouse and inputs and they're perfectly normal. It almost always happens during a fight when I register a hit on somebody. This is so frustrating and game breaking for me and I can't enjoy the game no more cause this keeps happening in literally every match. I tried verifying integrity, clear cache, complete re-install and nothing changed. I switched servers, I upgraded to today's patch and the same thing keeps happening. Can you please help me I am so dissapointed and frustrated at the moment I can't even enjoy my favourite game and I can't even get myself to play normal Tarkov because I am afraid this is going to happen there too.
I already filled a bug report but I need help getting BSG's attention into this, thanks a alot
Is there any reason my computer should be freezing on this update? should I just reinstall the launcher?
it keeps giving me this error
Mouse drivers? Some games may fuck with your mouse
If the drivers aren't updated
If i were you, id try a different mouse to see if the problem is still ongoing
I understand that you've checked your mouse already, but we have to be double sure
Try another mouse if you have one
You can also try unplugging all usb devices that are connected to your pc,.leaving only keyboard and mouse. Maybe something is creating weird output?
Here's a list on what you should do:
- Remove your mouse drivers and install the new ones again
- Unplug all USB devices leaving only keyboard and mouse
- Reset your keybinds
- also try temporarily rebinding the 'Fire' key to a keyboard key (like Spacebar) in the firing range to see if the issue completely disappears.
- Try a different mouse
As i rewatched the footage I've noticed that it stops as soon as you point at an enemy. Can you dig deeper into this? Check if it stops firing for example when you're shooting at a wall and then compare it to shooting at an enemy
looks like mouse hardware problem
Thats what I also think. Its not really possible for the game to somehow do that
Buuuut you never know, its tarkov. Everything is possible
