#community-support

1 messages · Page 331 of 1

pseudo briar
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yes

fast tiger
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nice

pseudo briar
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i changed the password like 5 times in my phone, not the computer. I delte 4 troyans, they duplicated in my computer you know. I will delte everything later after work, i have a lot of security now

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this never happend to me, so i didnt have so much security so, its my fault at least

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But well, i will save that gmail with the purchase

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thx for the help seriously. Big hug from spain to you

fast tiger
pseudo briar
dusky yacht
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I have EOD, If I upgrade to Unheard will I Still get to keep the EOD dog tag and armband and other stuff when it is released? I tried googling for like an hour, but I'm very bad at finding info i want.

slim spruce
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Technically more than just someone with unheard.

tawdry ruin
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Hideout lvl 2 requiremts are still on the old value. At least for me. Any fix to that?

viral root
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@tawdry ruin Intel 2 is the only one that looks off to me that I have but I can’t remember the previous requirements

tawdry ruin
viral root
wicked oxide
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i recently moved my bsg launcher to a different drive but it would'nt launch so i uninstalled and reinstalled it but now it's not letting me install tarkov itself

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any solutions?

slim spruce
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describe "not letting me install"

wicked oxide
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it's been stuck on this for 25 minutes

slim spruce
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start it as admin and install to any folder in C:\program files (x86)\here

wicked oxide
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that's the drive i had to move it out of

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since storage was low

slim spruce
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how much remains

wicked oxide
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only 54gb but tarkov is about 56

slim spruce
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change the temp folder in the launcher settings to be on another drive

wicked oxide
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aight

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well, now the launcher won't open 😭

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it worked as soon as i restarted my pc

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i'll let it sit for 10 mins ig

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Aight, I'm good now

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I had to close literally everything but the launcher on my pc

rigid herald
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Does anyone know if BSG would consider doing some sort of cross save with the release of it being on steam?

misty crag
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Can someone help my stupid LFG post got deleted because I was editting it

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I don't wanna spam LFG I just wanted the post to be detailed because I'm going to be AFK babysitting a moron

misty crag
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oh

fast tiger
misty crag
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it did

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I just need really specific help with something

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its, uh, sort of important

frail hawk
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Heyo! Im having a strange issue. I was away for the weekend and came home to this issue, so I had not changed any settings from before I left to now. I cannot seem to change my servers. They appear to all time out, leaving me stuck on a given server

slim spruce
frail hawk
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Do you happen to know how to disable this?

slim spruce
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in router settings

frail hawk
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Thanks, Ill test it. I wonder if they pushed a firmware update over the weekend that couldve caused this change 🤔

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Hmm, looks like Im stuck on that front. The reason this was an issue was because my PC does not actually have Wi-Fi. My ISP does not allow my model of router to disable DoS. I had encountered this issue on university internet and fixed it by connecting to a mobile hotspot to switch servers. I will buy a USB wi-fi adapter as a workaround. If the issue persists, then I guess its 150 ping arena for me 😅

dire flower
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Hi finaly gott the collector quest todat and some of my last items are bugged. when i try to turne in one of my two gingy key shanes i gett a messaeg saying that i cant ture in container and bouth my gingy´s are marked red. Have tried everythin but problem consists. yes they are bouth found in raid ! plc help

dire flower
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yeh silly, when i looked it was. never thought that i would finde key shains with keys alredy atached in a raid !

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tnx

smoky gyro
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is it just me or the servers having a stroke again?

native carbon
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Guys who know about that ?Cant connect

bright umbra
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same same xd

cinder pelican
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does anyone know what is going on? ive tried everything i can think of and havent been able to even open the launcher for the past week, i cant get past captch trying to verify if im human lol

viral root
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Anyone ever figure out a work around for custom presets being broken?

slim spruce
cinder pelican
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ive done that but it wont let me actualy do the captcha all i does it lets me tick the box and then verifies but doesnt actually verify

shy night
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Yesterday my game kept getting stuck on loading loot and now it’s just getting stuck on matching

charred shard
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my game keeps crashing mid raid, ryzen 7 9800x3d, 32G ram, 3060 12gig, works fine for a while, im also running memory cleaner in tandem, when my game crashes tho PC goes haywire, my desktop shortcuts dissapear, i can only see my taskbar, and sometimes the screens flash for a while and go black, only fix is to restart PC, ive checked so there is no overheating, i dont have overclocked parts and according to memory cleaner Ram stays at a comfortable 60-70% usage. Integrity check done but nothing seems to be working

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when i go back into the game its like i never entered the raid to begin with

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i keep my drivers up to date so it shouldnt be that

slim spruce
vivid sorrel
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Hi, I want to start playing Escape from Tarkov, but I don’t know if my computer would be able to run the game well. My specs are:
CPU: i5 9400F
RAM: 32 GB
GPU: RX 6600

digital patio
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Hey I've had this account that I've had for a while now and someone got into it and changed the email and password, I sent an email with the proper screenshots and I was wondering if this is gonna be resolved or have I lost this account for good?

slim spruce
digital patio
slim spruce
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Be prepared for the fact that if they cheat on it the account will be banned.

digital patio
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How long does this typically take to get something like this resolved?

slim spruce
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they will get back to you soon

digital patio
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Okay I appreciate the responses

formal cypress
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@vestal pecan Your message got deleted (probably too many lines) but it should do fine. I have a RTX 2060 Super and a Ryzen 7 7800X3D with 32gb ram and i get more then 60 fps

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I dont have much knowledge in terms of performance and stuff but its alot better then mine so i assume it would work better too

vestal pecan
fast tiger
plucky canopy
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can someone help me with this i know its not the right game but im lost

vast kayak
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whats the best ammo i will unlock on peacekeeper for 556x45 ? I just reached loyalty lvl 4 and i received only M856a1 which kinda sucks

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if i build
AK-74M with best mods i have i get : 80 ergo and 61 recoil
AK-74N with best mods i have i get : 80 ergo and 65 recoil
Like no one uses the build i use on the Ak-74M but everyone uses the build i just saw on Ak-74N
Like why would you use N version when you can use M version with less recoil
each gun has different recoil patern and even tho N has more recoil, the patern is easier than M ?

verbal tartan
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It honestly could just be preference

burnt knot
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allo, is anyone else having issues with the game constantly crashing, I'm not able to stay launched into tarkov for very long before it crashes, it was fine this morning, but around noon it was being very bugged and constatly crashing and having issues with alt + tabing, Iv tried reinstalling the launcher and game and updating drivers but nothing seems to have worked, the game is just conistantly crashing upon pressing play or only being able to play for about 3 mins until a crash nanoHmm

fleet pivot
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HOW LONG DOES IT TAKE TO GET A VERIFICATION CODE TO LOG INTO THE WEBSITE? This is crazy

sullen pendant
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why cant i talk to him

vocal cargo
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how do I limit a call size in this server ?

valid pond
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when i put my email in it sasy You have reached the maximum attempts. Try again later

valid pond
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can someone help?

valid pond
fast tiger
valid pond
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its not that im not recivng Emils its i cant login

gilded ledge
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hole in the wall by the mountains extract not working

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im sitting as close to the wall as possible

rose jolt
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Ur not in the right spot

gilded ledge
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thats hole in the wall wdym

cedar sand
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That is checkpoint fence

viral root
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Oh that’s why it takes so long to fix real bugs

tacit blaze
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I need help anyone please bro I’ve been searching for weeks for a fix. It won’t download. It gets stuck on calculating time and created a 19gb temp file that gets locked. And the only way to quit battle stats games launcher from task manager is by restarting my PC. I’ve done every possible thing I can to fix this. From Running as admin, to disabling antivirus, and every possible thing you could probably think of. Please help 🙏

unique kettle
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a dowload link.

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See the most recent pinned message

viral root
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Marksman base preset having ssh and gssh is breaking custom classes, don’t know how this hasn’t been hotfixed yet just delete the preset

tacit blaze
verbal tartan
unique kettle
tacit blaze
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got it working

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thank you so much

fast tiger
fast tiger
viral root
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I did all of that @fast tiger

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Only thing I haven’t tried is uninstalling 😂

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I’ve seen a few others with this bug as well but I’m not certain if it’s everyone or isolated to players doing something specific to only affect a small portion of the playerbase

fast tiger
fast tiger
viral root
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Yeah man

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I tried making a new preset for peacekeeping mission and it wouldn’t let me save it, deleted all my presets to see if they were causing it, went and unlocked every item I had locked, the whole nine yards

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I am convinced it’s the marksman preset having a disallowed loadout with the gssh and ssh causing the bug

rough grotto
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is it normal for every sound to just be randomly muffled?
i was on factory with a tactical sport headset, beanie and balaclava and EVERYTHING except me was muffled i have a clip

rough grotto
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just once

fast tiger
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in a practice raid

valid pond
fast tiger
valid pond
rough grotto
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wasnt able to replicate the bug. still kinda annoying i died to that

fast tiger
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what email adress did you whitelisted

valid pond
fast tiger
valid pond
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its whitelisted

fast tiger
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try to request code again

valid pond
fast tiger
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its in the link

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you should read the inctruction carefully

valid pond
fast tiger
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wdym you lost access

valid pond
fast tiger
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i have no idea, what you mean

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you problem was that you don´t get verification code right?

valid pond
fast tiger
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??support

white steppeBOT
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Support@battlestategames.com

fast tiger
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it might take 1 week to respond and 4 weeks to resolve

valid pond
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nvm

fast tiger
valid pond
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😭

midnight pier
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Does anyone know if something's wrong with my game or if there's a difficulty setting I'm missing, each time I go into labs I get to an exfill, turn a corner then immediately get face tapped by these god-damned raiders 6 times in a row

midnight pier
# fast tiger game is difficult yes

No I mean I literally have only been headshot since I swapped to pve cause cheaters, Ive never died to anything other than face shots, they have better aim than r kelly

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8/10 ten times I get hit it's headshots and if not head it's only legs

valid pond
cedar sand
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??support

white steppeBOT
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Support@battlestategames.com

valid pond
blissful root
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its not letting me buy area not letting me go to the next part this white thing keeps popping up on this website

gusty patrol
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Hey guys!When i try to login it says my account has been temporaly suspended.What do i do and how fast can this be solved.

opaque grove
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can someone help me with my tarkov installation

open fiber
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Guys, from the start of the wipe I've encountered a weird glitch
Everytime I enter the BTR and choose ANY voiceline, it dissapears and the only way of choosing the service is to navigate using 1-3 key's
And afterwards (after leaving BTR) my gun is unable to shoot (I tried dropping it, reloading, dissasembling or anything I can really do and nothing helps)
Does anyone know how to avoid this glitch when I really need to drive with BTR

slim spruce
viscid torrent
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Hey guys, I'm currently facing an issue where ragman is not replenishing his stock after getting an error message when trying to finish his quest, circulate ( although he should whenever the timer below the rep level gets refreshed I believe ).

Whenever I wish to buy any sort of rig or backpack now that I've purchased beforehand ( as in, before getting the error message after trying to complete the quest ), I'm always met with the message 'You have already bought the maximum amount of this item in the current restock.'

Is there a way I can make a ticket about this bug? I hope the game didn't categorize me as some kind of shop bot in PVE just because I bought over 150+ items from Ragman.

slim spruce
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wait for next restock

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the timer counts down

rough grotto
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how do i know if interchange power is on

slim spruce
rough grotto
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awesome

gusty patrol
cedar sand
dim mural
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why cant i save settings

slim spruce
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then your timer must be wrong. wait for the next one

viscid torrent
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Nevermind, issue fixed

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Thank you for your help and fast response, I appreciate it!

cedar sand
# dim mural why cant i save settings

Your settings.ini files must be set to read only if you can’t save settings, try running the launcher and game as administrator and make sure the read only box is unchecked

slim spruce
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C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

viral root
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Intelligence center level 2 didn’t get included in the hideout level 2 revert

lofty mantle
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i tihnk it only included normal stations like lav medical workbemncj

vestal pecan
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this game keeps making my computer black screen, i have to reset my whole computer to fix it. i have tried a few different troubleshooting methods but it is still doing it. Would anyone have a suggestion?

vestal pecan
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Device name Dustinsaptop
Processor Intel(R) Core(TM) Ultra 7 155H (3.80 GHz)
Installed RAM 16.0 GB (15.5 GB usable)
Device ID 0D8FAA23-1BAA-47F8-9A68-1B7041B93E79
Product ID 00342-21236-83940-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

vestal pecan
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one sec looking for it

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It doesn't say, but its an Alienware m16 r2 laptop.

slim spruce
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task manager performance tab

vestal pecan
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NVIDIA GeForce RTX 4070

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thank you for that btw lol

slim spruce
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it's likely running out of ram

vestal pecan
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ok, ill try that. thank you.

cyan thorn
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can anyone possibly give any help on how to get the game to download. It just gets stuck on this anytime I press install

cyan thorn
clever mica
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Anyone free to jump in a chat? I cant word my issue correctly in text and need some advice

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My 2FA app wiped everything randomly, known issue with the app apparently. I bought the EOD edition of the game in alpha from an old paypal account. I have managed to get a list of transactions showing the Xzolla payment but PayPal are unable to provide the list in PDF format. I'm able to launch/play the game but i can't log in to my account otherwise.

fast tiger
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in game

still gate
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Has anyone had problems with Tarkov disconnecting in Scav runs and when your friend invites you, you don't get the invite? Internet is fine and I did whitelist in my firewall

still gate
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When I host, it says I'm still solo but for them it says we're in a group

winged sail
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I have a 4090/ 9800x3d and I get crazy stutters in this game,.. would anyone know why, games like red dead 2, hell divers 2 , new dying light completely maxed out run flawlessly in 4k

loud moss
winged sail
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They were optimized by Nvidia app,.. and basically it maxed everything out,.. but gpu nor cpu is being fully utilized

loud moss
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id advise you to not be using the geforce app to do any of your setting configurations for you

winged sail
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And in much more demanding games I get more stable frame rates and no stutters,.. I’m totally at a loss here lol

loud moss
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just out of curiosity, send me a picture here of the page where you can optimise the ingame settings aswell

winged sail
loud moss
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id like to see if it was ever updated

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whatever app it is mate, i havent been on nvidia in over a year or more

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im curious to see if the settings that can be changed were ever updated for eft. when i still had an nvidia card the settings were completely wrong and trying to change settings that were physically not available ingame anymore

winged sail
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Hmm never thought about that but even manually changing the setting myself in game lead to the same result,… and the nvidia software I kinda use is “GeForce experience” before it turned into the app…. But I completely disabled this app in trying to fix my stuttering issue and nothing changed.

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And again, red dead 2 completely maxed out with msaax8 and msaa reflections x8 on dx12 I have a consistent 60fps… not a single stutter

loud moss
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again please just send a picture of your ingame settings

winged sail
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I would if I could I’m away at work now 😭

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Everything is maxed out though

loud moss
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when you're back just ping me or dm me with them and i'll go through some things with you

winged sail
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Except for shadows and view distance

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Kk will def do,.. appreciate you!

vivid briar
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Anyone know how to remove authenticator from your account I updated my phone and lost my authenticator yesterday is there anyway I can remove the authenticator?

slim spruce
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??support

white steppeBOT
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Support@battlestategames.com

oak ravine
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out of the past 10 raids ive tried to queue, ive crashed about 8 of those. all attempts to reconnect are met with a crash as well. didnt have this problem last wipe, just started playing this wipe. turned down graphics and increased pagefile

i have 16gb ddr5 ram anyone have advice

forest zephyr
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how to change voice channel limit

elder knot
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Did they change the flea to level 20 now? I thought it was 30

fast tiger
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exact link to the message where u can change it

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click on the react button

verbal tartan
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any reason I cant save my gun?

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nvm figured it out, you cant save non functional guns, didnt notice the bolt was missing

elder knot
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I just unlocked flea market after not playing the game for 3 - 4 years. I noticed a lot of things are unavailable like certain helmets, ammo, and so on that I remember being able to buy in the past. I am aware the flea market has undergone quite a lot of changes throughout the last few years. But I am curious what is because of the hardcore wipe and what is just normal for the flea now?

fast tiger
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rather with rebalancing that happened in the couple wipes

elder knot
fast tiger
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what lvl are you?

elder knot
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20

feral forum
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so i have been having a frame stuttering problem every single time i shoot in tarkov, ive uninstalled and reinstalled my drivers and that still didnt fix anything. im running an amd card and cpu

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i run tarkov capped at 100fps and it runs that smoothly, i have 64gbs of ram, a 9070xt, and a ryzen 7 9800x3d, so i dont think it should be a hardware issue

cedar sand
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You must select to remove the NVIDIA drivers and containers

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As they are the things causing conflict with your AMD drivers

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Simply running it and removing your AMD drivers does nothing

faint igloo
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how do i get rid of ghosting when i have dlss on

unique kettle
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by turning dlss off, it comes from the nature of these technologies

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Or if you're using the BOSS Xe sight, use literally any other, that one has it super bad

faint igloo
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i use it for anti aliasing cos the in game options are shit

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upscale with super resolution then downscale with dlss so it comes down to 1:1 resolution but uses good antialiasing

feral forum
tall anchor
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I transferred a red key card before transitting maps and its been 2 days and i still havent gotten it back

unique kettle
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yeah sometimes these things don't return

faint igloo
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is car extract guaranteed spawn? its been 3 raids where theres a fireplace where the car should be on customs

fallen sorrel
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Its dynamic mate

worthy shell
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why am i getting high ping and packet loss when playing on NA servers, im in NA West

oak ravine
sharp ingot
# oak ravine

Aight if that didn’t work let me look at something

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Just to make sure, go into launcher and clear cache and then verify game files

oak ravine
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alright i will try that

sharp ingot
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Once you do that, try again it might fix it, but come back if it crashes. And take note of any message it might give for errors or crashes

oak ravine
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somehow im still alive theres probably 30 seconds left but hopefully it lets me in

sharp ingot
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Sounds good. If it crashes loading back in try another junk run just to test because sometimes there are unrelated bugs with reconnecting to raid

oak ravine
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alright

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ooooh lets go we crashed?

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lets gooo!

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it doesnt even give me an error it just says like game terminated to an error do you want to report it

grand pelican
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Anybody happen to know why the Snowball achievement keeps resetting without me dying?

oak ravine
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ive tried lowering settings like i had them at last wipe and i cleared cache and logs and verified files

deft mulch
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I tried to connect to streets of Tarkov, and as i was about to get in my game crashed, twice it happened, third time it blue screened my pc, is there any specific reason on why this could be?

sharp ingot
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Hm. Okay. It still looks like a ram error tbh. Tarkov tends to crash like that when it runs out of memory.

oak ravine
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bro

sharp ingot
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Let me look at some common issues

oak ravine
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im straight up about to play arena breakout

sharp ingot
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Also @slim spruce

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I summon da robot

oak ravine
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i want to play tarkov so badly but every wipe i get issues like this its just unacceptable

slim spruce
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computer specs?

sharp ingot
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That is absolutely crazy I don’t know how you show up so fast

oak ravine
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rtx 4060 ti ryzen 7 8700g 16gb ddr5

sharp ingot
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Sessamy is insane he should be able to help

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Pagefile is already set up btw

oak ravine
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also does dlss help

slim spruce
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if pagefile doesn't help and you're at 16gb your settings are too high

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or page file is not high enough or is on an hdd

oak ravine
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i dont have a hard drive

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do u think if i upgraded ram id get more fps too

sharp ingot
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Turn things to low. And lower visibility and turn on dlss

wary drift
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high packet loss keeps disconnecting me? have reset router/modem. whats happening?
(started happening today, has never happened to me)

oak ravine
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i thought dlss is to help gpu

deft mulch
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I tried to connect to streets of Tarkov, and as i was about to get in my game crashed, twice it happened, third time it blue screened my pc, is there any specific reason on why this could be?

sharp ingot
oak ravine
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alright

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if i upgraded RAM would i get more fps too

sharp ingot
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Lower viability and lower textures an stuff to low

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Yes almost definitely

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If you’re in a desktop you can just throw another set in.

oak ravine
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yeah

sharp ingot
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If you can get it to 32 you’ll increase your performance in tarkov drastically

oak ravine
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i want to enjoy tarkov i just hate playing on low fpos

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ill go ahead and order some more ram then

sharp ingot
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Good decision. Make sure it’s either a 32gb kit or it’s the exact kit you have rn

oak ravine
#

yeah

sharp ingot
# oak ravine yeah

Just making sure. Mixing ram kits can cause really bad instability issues. Doesn’t always but it can

oak ravine
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yeah ill order a whole new kit

sharp ingot
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Have you tried lowering settings yet?

oak ravine
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i lowered them more and i tlet me in

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currently enjoying this raid before it starts crashing again

sharp ingot
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Nice cool.

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Glad you managed to get in. Do you play on 1080p or 1440?

oak ravine
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1080p

sharp ingot
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Your specs should be able to get decent (not great but decent) fps once you move up to 32gb ram

oak ravine
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hopefully can u define decent pls

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im getting 70-80 on reserve rn

sharp ingot
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Ah that’s not bad.

oak ravine
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yeah wish it was a bit better tho lol

sharp ingot
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You won’t see a giant frame boost with the ram upgrade but I’m betting right now you get bad frame drops when shooting starts happening or anything interesting goes on around you?

oak ravine
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not sure i havent played a lot this wipe

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ur gonna tell me my cpu is buns too 😭

unborn mountain
#

Is there a faster method for customer support other than an email every 2 weeks?

sharp ingot
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Ur cpu isn’t great but you should be able to play fine. The ram issue is what causes those frame drops so you won’t see those with an upgrade

sharp ingot
oak ravine
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do u think if i upgrade to 32gb of ddr5 ram i could hit 90-100 fps?

unborn mountain
# sharp ingot Nope

They have to only have like 2 ppl working customer support. 2 pll are capable of answering atleast 1000 emails a week.

sharp ingot
wary drift
#

high packet loss keeps disconnecting me? have reset router/modem. whats happening?
(started happening today, has never happened to me)

sharp ingot
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I can promise it’ll be more stable because that’s something I know.

sharp ingot
wary drift
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yeah i keep asking, trying to see if there is a solution or others are having the same issue

deft mulch
#

game keeps crashing right about when i reach 90% loaded into any map?

white steppeBOT
deft mulch
sharp ingot
deft mulch
sharp ingot
#

Bro missed his opportunity to get out

deft mulch
#

😔

amber atlas
#

So I know that it cant be fixed here, but I just bought the game, Xsolla support says that my payment went through and I also have the receipt. It has been 3 hours and my account still says I dont own the game... is this normal?

sharp ingot
amber atlas
#

i only have one account btw so im not in the wrong account

sharp ingot
#

You have the email receipt?

amber atlas
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yep

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and xsolla support even says the payment went through

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for a second after i bought it it forwarded me to the page and i downloaded the launcher. once i got the launcher installed I logged in and saw buy, not install

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so i went back to the website, and sure enough, it says no game anymore

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so i checked with xsolla, and they say they are all good, so idk what happened

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i created a support ticket but who knows how many days that will take cuz its the weekend

sharp ingot
#

Weird. There’s been delays before so I’d check in a bit since you already created a support ticket

amber atlas
#

oof okay

sharp ingot
#

So long as the payment went through and you bought a legit copy through escape from tarkov.com, support should get you squared away if it doesn’t start to work on its own

amber atlas
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yeah I did buy a legit copy, so hopefully they get it taken care of

slim spruce
#

Sometimes the website glitches and doesn't show the game play button.

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But the launcher doesn't bug like that.

opaque hamlet
#

how do i kick people from my voice chat

#

@slim spruce

slim spruce
amber atlas
#

i see the money gone from my acct and they said that the transaction was complete. hopefully this means that somthing went wrong with it otherwise

#

like i said, i saw the game as purchased the first time it forwarded me back to the game site, but after installing launcher it was gone

#

and even now, a few more hours later, the launcher still says buy

slim spruce
#

Also, what did you buy?

amber atlas
#

standard edition,

slim spruce
#

Did you buy arena? standard edition?

amber atlas
#

and the receipt shows that too

slim spruce
#

arena also says standard edition

#

check arena in the launcher

amber atlas
#

one sec

#

i dont think there is any info on this that is bad

#

but no its not arena either

slim spruce
#

should be pvp standard edition yeah

amber atlas
#

yeah i wanna do PvE but cant buy it until this gets all squared away the website wont let you

#

i did create a ticket, and im just chillin now. i kinda was ready to play today but i gotta wait i guess

worthy shell
#

i play NA and the region pings keep spiking to 400 - 2000, anyone know the cause

worthy shell
cedar sand
# worthy shell EFT

If your servers are correctly selected in the game launcher then it’s possible you’re just having ping spikes

worthy shell
cedar sand
robust mason
#

okay, first time chatter

#

why does it take FOREVER to load the game - before raid, hideout, and especially after raid???

cedar sand
lusty jetty
#

Cannot launch more than one game at the same time

ERROR: 103007

#

how to fix this? ive done literally everything lol

prisma valley
#

Is there a moderator available?

shy torrent
#

hi when i talk to the btr driver all my dialogue options are hidden and i cant use the stash transfer service

abstract plank
#

I'm not receiving an email with a code to log into my account. It's not in any Gmail tab or spam folder.

#

What can i do now ?

main mulch
#

How long does it typically take for BSG to respond to support emails?

finite barn
main mulch
finite barn
finite barn
abstract plank
#

I check everything , from all folders spam etc.

#

I also did what you sent me in a private message, and it still didn't help.

faint igloo
#

whats the best spot for es lamps?

finite barn
abstract plank
finite barn
shell wind
worthy bone
#

hey guys for some reason whenever i try to load into raid my game crashes i tried maxing my ram and update my drivers what can i do 😭

finite barn
finite barn
compact minnow
#

YP

#

it says im banned from the flea market?

#

cant open my traders

finite barn
slim spruce
#

those bans last like 10 minutes

compact minnow
serene field
#

Is there any news on using an anticheat that allows linux gamers to play?

cedar sand
spare rune
#

does anyone have any idea on why i got blown up when i left lightkeeper, i didnt kill zryachy and my DSPT was encoded cuz i was just fine when i was going to him

safe reef
#

anyone good with computers able to help me with a question. Im cloning my c drive and im on the last step

high loom
#

was playing eft fine earlier, havnt changed anything, but my game just crashes when during hte loading process, anyone else having that problem? lost a gear set cuz it says im in raid

silver skiff
#

Hello everyone! Looking for some tips to reduce the insane shadow flickering on and under trees when the dynamic brightness transition kicks in during raids. I swear I’ve tried it all, it’s annoying and most likely gonna give me a seizure ha. I have a 3080TI and I9-10850k. Thanks!

frosty knot
#

how do you link your discord to eft for the new mask on arena ?

sharp ingot
dense fox
#

Was unclear on what was needed to purchase the PvE mode & accidentally purchased the Arena mode....anyone know how to refund?

slim spruce
marble moth
#

does anyone knows why i am not able to change the press type for my toggle tatcial devices?

dense fox
gritty peak
#

has any one ran into this i have 2200 hours in this game brand new pc i7 14700kf 4070 super just a week ago it started lagging and stuttering real hard and its unplayable ive deleted and reinstalled tarkov but nothing works if you can help please help i wanna play this game but cant

#

plz help

gritty peak
sharp ingot
#

if its a new pc try looking at the settings and making sure theyre correct

gritty peak
#

what settings do you refer to

sharp ingot
#

in game settings. sometimes when youre setting up graphics drivers or opening a new pc itll adjust your in game settings and its usually wrong. make sure your graphics settings are normal

gritty peak
#

yeah changed to multiple settings nothing worked worked for one raid then started lagging again

nova crystal
#

wasnt able to catch... what is error "207 -" ?

lusty copper
nova crystal
#

what is "wrong parameters"?

lusty copper
unique kettle
nova crystal
amber dock
#

Any ideas how to fix bug when you can't turn in the Ref's quest for 2 consecutive wins in regual EFT while it shows as completed in Arena?

turbid sorrel
#

hey i have a friend who has a problem that i'm too lazy to write here. but he has a problem that when he throws a grenade or aims with a sniper or so he crouches and stands up all the time. he has checked his settings and files. no errors and we have compared with my settings too. (it doesn't happen to me) what do you think it could be?

vivid briar
#

when wanting to jump a table in tarkov (specicially to access "Saving the mole" without key), does normal spacebar button work for jump or is there a different key for jumping a table (specifically like this - https://youtu.be/BqmYeic4ueM?t=25)

Hello guys, if you are stuck without finding a key for a quest "Saving the Mole" I found a way to finish it without a key (you can enter in room from another way). Check it out, very easy. Enjoy!

▶ Play video
keen finch
#

The LFG channel creator is broken right now

sharp ingot
#

noted

high badger
#

Should i turn on FSR?

sharp ingot
#

it can help performance if thats what youre asking

peak aspen
#

i keep getting an error when i try to extract
"some error occurred on the backend, profile data could not be saved Backend error: HTTP 1.1 504 Gateway Timeout"
and then it lets me go back to stash with the items i went into raid with but nothing i got from the raid
its been doing this since yesterday and i literally cant play the game. Redownloaded it, cleared cache, checked integrity, changed servers
i even reinstalled my drivers

#

ive done 30 raids like this and i literally dont even wanna play any more i cant progress

violet tartan
#

CANT MAKE A CHANNEL

plain plover
#

Channel creation plugin is broken team

sharp ingot
#

yep we know

faint igloo
#

when will they make better antialiasing?

sharp ingot
#

channel creation back up btw

silent sphinx
#

question can i fix like stutters/lags while scoping/shooting or getting shoot at my fps dont drop the game just looks like its lagging

peak aspen
#

Anyone wanna help

#

My game is still fucked

storm viper
lofty mantle
#

never understood the 1.0 ready meme, not like we all didnt already pay for the game lol

sharp ingot
sharp ingot
lofty mantle
#

software without bugs does not exist

faint vapor
#

trying to login to my account on eft but im not getting a confirmation email anyone at bsg that can help

faint vapor
#

@worthy hawk do you know whats up have you got any word?

worthy hawk
sharp ingot
#

guys lmao

#

i linked the message in the other chat. click that itll take you to our recommended troubleshooting steps

#

@worthy hawk @faint vapor

worthy hawk
sharp ingot
worthy hawk
peak aspen
peak aspen
#

I need help, i cant progress at all or even get loot out of a raid

chrome matrix
oak ravine
#

i have a ryzen 7 8700g and 16gb ddr5 ram

which is holding me back more in terms of fps?

signal robin
#

16gb is kinda below common spec for most games nowadays

oak ravine
signal robin
oak ravine
#

my fps is all i care about. i have 60-70 max with really bad stutters

#

pvp is unplayable. cant look into scopes because it lags. my fps is terrible

#

i really want to play tarkov but i havent been able to run it. which is weird because i used to run it flawlessly on a shitter rig

peak aspen
#

I reinstalled the game

#

Updated my drivers

#

Reinstalled the game again

#

Tried a different internet

#

I tried bsg servers and local

#

And played with people in this discord. I was giving away loot bc i didnt lose it lol

#

Odd part is when i play local and transfer items with the BTR driver or transit, that works. But once i transit it resets me….

#

I tried different maps, everything. I think im royally fucked

chrome matrix
#

Say, which servers are u playin on

silent forge
#

does lod wuality affect fps a lot or should i js keep it at the minimum

peak aspen
#

I started on EST

#

Then tried central no luck

#

I dont use a vpn either

chrome matrix
#

Just to clarify, it's the setting that goes 2 to 2.5 and further right?

silent forge
#

yes

chrome matrix
#

Use 2.5

#

Best all around

silent forge
#

im really having trouble with fps and my pc aint even that bad

#

maybe its my ram

chrome matrix
#

N for the second one use 1500 or 1000

peak aspen
#

Im just gonna wipe my PVE account

#

If that doesnt work i may actually crash the fuck out

chrome matrix
#

@peak aspen may sound funny but have u asked chatgpt or something

peak aspen
#

No

#

Ill try it

silent forge
#

i got 3060 i7 12700kf and 16gb ram

#

would upgrading to 32 make a big diff

open wing
#

how do i get unbanned from flea market?? i was buying markers and the anti bot thing came up but then an error like 204 came up and wouldnt let me complete it and now i just cant go to flea or traders AT ALL

chrome matrix
#

Have u restarted the router

peak aspen
chrome matrix
#

Itll fix by itself, next time try to not make a mistake on the captcha

open wing
#

an error came up that wouldnt go away lol

#

every time i clciked "okay" it came back

chrome matrix
#

Well, how'd u go around it

silent forge
#

why does old games liek tarkov rust and squad run like ass but the newer games run fine for me

chrome matrix
peak aspen
#

I flushed my DNS

chrome matrix
peak aspen
#

im gonna try it now and if it doesnt work, im gonna reset my pve account

chrome matrix
chrome matrix
#

How is ur pc connected to the ur router, wireless or with a lan cable

#

Or an optic cable

peak aspen
#

Ethernet cable

#

I tried a different internet though, i did my hotspot to my pc and disconnected ethernet

#

Still nothing

chrome matrix
#

Search up how to turn off flow control

peak aspen
#

Bro im just gonna wipe pve

#

Google ai says if its not the servers its you

#

And if its not you its a corrupted item

#

Its most likely a corrupted item im ngl

chrome matrix
#

Yeah and that's what we're tryna fix

#

Have u verified the files

peak aspen
#

Im in a raid rn ill tell you if it lets me exit

chrome matrix
#

We haven't even done anything

peak aspen
#

I flushed my dns

chrome matrix
#

Oh rivht

#

Yeah, try

peak aspen
#

Also switched back to local server

chrome matrix
#

I believe u should be playing on local always

peak aspen
#

I was but thats when the issue started

#

Then i switched to bsg, same issue

#

And i just got to the extract and its all black. Awesome

chrome matrix
#

Have u tried restarting the router

peak aspen
#

Ill try that rn

chrome matrix
#

Do u know how to

#

Uh oh, gone wrong the pc caught on fire

#

Is everything alright ⁉️

peak aspen
#

I unplugged the router for 30 secs and plugged it back in

#

Im telling you internet isnt the issue anyway, i used hotspot on my phone and it still didnt work

#

Scavving works btw

#

Just my pmc

chrome matrix
#

That's hella weird

peak aspen
#

Ikr

chrome matrix
#

First time i hear about something like this

peak aspen
#

Its gotta be a corrupted item right? I cant explain it any other way

#

Nobody else has ever had this problem from what i can find either

chrome matrix
#

I mean u reinstalled the game

peak aspen
#

Yeah twice

chrome matrix
#

That means that the files are like

#

Fresh

peak aspen
#

But what if its a bugged item

chrome matrix
#

Impossible

peak aspen
#

In a raid rn ill try to extract again

chrome matrix
#

Nobody could help u?

peak aspen
#

No

#

And that didnt work either

chrome matrix
#

That's like, crazy

peak aspen
#

Stuck on a black screen until the prompt comes up

chrome matrix
#

Alright im giving u the green flag, wipe the character.

peak aspen
#

Then it shows i extracted and i back out to stash to find all my stuff still on me

#

Im gonna swap my server again to like

#

Columbia or some shit. Then if that doesnt work ill wipe

chrome matrix
#

Poor guy

#

Ill call nikita for you, on the phone, right now

peak aspen
#

Still didnt work

#

I tweeted at him with no response

#

Posted it on reddit, 1.5k views no response

#

We wipin. 800 million worth stash

#

11 thicc item cases

#

Kappa. Rip

chrome matrix
#

If u get it all a second time you're gonna prove yourself youre a good player

peak aspen
#

Yeah if it even fucking works bruh

#

I will literally become a tarkov dev

#

And delete the game just as revenge if this doesnt work

#

Mark my words.

chrome matrix
#

Woah bud

#

Don't go down that way, i wanna play the game still

peak aspen
#

Too bad

#

I cant play nobody can

#

LMAOO

#

Remember this convo bro. You could have changed it if it doesnt work

#

This is on u homie

chrome matrix
#

Seems like ill have to come and take you down

#

Count your days

#

Remember, that's what you chose

peak aspen
#

Im counting

#

😭

#

imma record me wiping it too

chrome matrix
#

U might wanna pour urself some whiskey

peak aspen
#

im opening a beer

chrome matrix
#

To help urself swallow the pain

#

Mane a beer won't do anything

peak aspen
#

pouring it on the fuckin floor

chrome matrix
#

Grab the vodka

peak aspen
#

its....

#

done.....

chrome matrix
#

Wait i jus found a solution

#

Oh..

peak aspen
#

you know that's mother fuckin right

chrome matrix
#

Fuh yeah that's so badass

vivid briar
#

Is this channel for questions??

chrome matrix
#

Im sigmawolf24

chrome matrix
#

How can i help u

vivid briar
#

Does EFT work on linux??

#

Lwk kinda interested in the game but I dont wanna buy it and be unable to play it

chrome matrix
#

I don't think so no, or that's what chatgpt says at least

#

Why are u usin linux even

#

Not that it's bad but like whyd u choose it over windows 11

#

Or 10

cedar sand
vivid briar
chrome matrix
#

Yeah, u can play offline with scavs, that's the best u can get eft_USEMC

vivid briar
#

Windows is so ass at everything, and I also like utilizing the terminal

cedar sand
#

I have personally never had much issues using windows

chrome matrix
#

Me neither

#

Ive used all kinds, 7, 10,11

vivid briar
#

Me neither but there are reasons nonetheless

chrome matrix
#

I mean ion think they valid enough ngl

cedar sand
#

Not being able to play most video games on my gaming computer would be enough of a reason to not use Linux

vivid briar
#

Im not that hardcore

vivid briar
cedar sand
#

??steam

white steppeBOT
cedar sand
#

Steam doesn’t mean works on Linux

vivid briar
#

Ok most of the games I play dont have anticheats

chrome matrix
#

Is there a chance tho?

cedar sand
#

No, unless they stop using BattlEye it’s not possible to play the game properly

chrome matrix
#

Yeah @vivid briar long story short, u wanna play tarkov? Throw linux in the trash

#

If not then oh well

vivid briar
#

I have both OSes yk

chrome matrix
#

Yeah man

vivid briar
#

Wait what's the file size

chrome matrix
#

Good question

#

Id say 40

#

50? Around there

vivid briar
#

Yh its fine then

cedar sand
#

You need around 100GB to install the game

vivid briar
chrome matrix
#

You're gonna dip your toes in a brand bew adventure

cedar sand
#

It downloads the files and then unpacks and installs them, so you need over 2x the total size of the game

vivid briar
chrome matrix
vivid briar
#

Same thing?

chrome matrix
vivid briar
cedar sand
vivid briar
#

Alr

chrome matrix
#

I believe that even if u own it on steam ur still gonna have to use their bsg launcher anyways

vivid briar
#

I hope they remove that anticheat someday ig :shrug:

chrome matrix
#

No u dont

vivid briar
#

Whats the harm in replacing battleye

cedar sand
#

Throwing away the last 6 years of tweaking the anticheat to work with the game for one thing

chrome matrix
#

Here's an idea guys, put denuvo on tarkov ⁉️

#

Chekannaia

#

Please forward that to nikita, let him keep it in mind

vivid briar
chrome matrix
#

Yeah well, very complex, lots of tweaks n lots of updates

vivid briar
#

Alr then

chrome matrix
#

Hope u have fun buddy

peak aspen
chrome matrix
#

Oh well, im glad to see u havin fun too

peak aspen
#

im just glad it workedx

#

worth the suffering

chrome matrix
sharp ingot
#

If not, I am sure the devs would appreciate it. Maybe they can make sure it doesn't happen to someone else

#

Also yea sorry I fell asleep

storm viper
lusty copper
#

for me i had 2/2 in arena, but in pve mode only had 1/2, went in and played the game more and happened to win all my checkpoint games, when i went back to main game it said i had completed the objective

storm viper
#

Not re doing something I already did lmao

#

Games trash

lusty copper
#

lol

rain pagoda
#

I tried going to the website for help, but It won't let me install the game please help me

storm viper
lusty copper
lusty copper
rain pagoda
storm viper
lusty copper
# rain pagoda Yes yes

more details about what happens when you try to install the game? like does it give an error code

rain pagoda
cedar sand
rain pagoda
#

This is what it says

lusty copper
#

try installing it to a folder within the D drive like D:\Escape From Tarkov

cedar sand
#

Your path is incorrect

#

Make a folder inside that drive

#

You can’t install the game into the root directory

rain pagoda
#

Ima kick my closest wall

lusty copper
#

it may be that simple doggossh

rain pagoda
#

Thanks for the help guys

lusty copper
#

np np!

storm viper
#

Or am I wrong

lusty copper
cedar sand
rain pagoda
lusty copper
#

or atleast i am

storm viper
#

Crayon eating

lusty copper
lusty copper
#

the whole bug is related to pve and arena integration

storm viper
lusty copper
#

you didnt have that on pve?

storm viper
#

No normal eft

lusty copper
#

if so i eat my words 50%

#

but it is a new bug with the arena and pve integration since noone ever had problems with it until that update

#

i thought it was only affecting pve

cedar sand
#

The fix is to just play more matches

storm viper
#

Dog shit design

cedar sand
#

That’s what everyone else did to complete the task

#

Yeah man it’s a bug we get it, open a bug report and they might fix it

#

It’s not our fault

storm viper
#

I mean your modding for bsg saying not our fault lmao

cedar sand
#

I don’t work for BSG in any capacity

#

I’m just an active user of this server

storm viper
#

Your a volunteer

cedar sand
#

As are you

#

I’m literally just a player

storm viper
#

No because I don’t have special perks for my free time

lusty copper
#

you are beta testing

cedar sand
#

I don’t have special perks either

storm viper
#

You can’t mute as a mod

cedar sand
#

I just ban cheaters and racists from this server

#

I have nothing to do with the development of the game or BSG’s operations as a company

#

I play the video game

lusty copper
#

chekannaya is a volunteer for this discord server but this discord server isn't directly controlled by BSG

#

afaik*

storm viper
#

Ahh so you do have special stuff under bag in this server and this is the official so yeah pretty sure they do control it lmao

cedar sand
storm viper
#

That’s Nikita’s rogue

storm viper
cedar sand
#

If I experience a bug, I open a bug report

#

If I need support, I open a support ticket

lusty copper
#

guy is so mad because he doesnt want to play more checkpoint

storm viper
#

Just for them to laugh in Russian at ticket and close it

cedar sand
#

Maybe it’s your attitude in the ticket

#

I wouldn’t want to deal with it either

storm viper
#

Yes let the emotions grapple you

lusty copper
#

just as your emotions grappled you when you realized you had to play more checkpoint

storm viper
#

Had to I’m not just point out how it’s dog shit quest don’t work and you shouldn’t have to re doing something something three times to work and have bye quests to that half can’t do very fun and engaging

cedar sand
#

Yeah it’s not fun and it sucks

#

Don’t take it out on other players

lusty copper
#

ive been fuming so bad about the sound bug in arena recently that has been around probably as long as these bugged quests in arena

#

shit happens

storm viper
#

Time to get crayon eating teams for next 6 hours

rain pagoda
# cedar sand Don’t take it out on other players

Now its saying this when I try to install "Game update installation error

ERROR: 104006

The process cannot access the file 'D:\BsgLauncher\Temp\eft_live_0.16.9.0.39390.bsgp.mcd' because it is being used by another process.

ERROR: 0"

#

Im already pissed and I haven't even PLAYED the game yet

#

Noooo

#

NEVERMIND

#

IT FIXED ITSELF

#

YIPPEEEE

cedar sand
storm viper
rain pagoda
rapid dagger
storm viper
#

ahh so fun re completing a quest and spending hours on it, they should make all quest like this game would be great

tender shard
#

@grizzled lynx scholar scav now hmm

#

i have a quetsion , if i own Unheard - can i link it to steam or do i need to buy it again ?

lusty copper
silent sphinx
# tender shard i have a quetsion , if i own Unheard - can i link it to steam or do i need to bu...

Do I need to buy Escape from Tarkov on Steam if I already own it through the Battlestate Games launcher or website?
Answer: Yes. To play Escape from Tarkov through Steam, you must purchase any edition of the game on Steam. You can then link your existing Battlestate Games account with an active copy of the game to your Steam profile. If the editions differ, it will automatically use the higher edition of the two when launching the game through Steam.

tender shard
#

do we have a launch price for EFT yet?

silent sphinx
#

I have a question im thinking bout upgrading my pc a little just to get better fps in tarkov i have 60 fps sometimes dropping to 40 my question is what should i upgrade.
My specs are
GPU: AMD Radeon RX 6600 XT
CPU: Intel Core i5-11400F
RAM: 32GB

green perch
#

im not getting my 2fa code

green perch
#

none worked and guess what i need to log in to open a ticket

#

i have been waiting for 7 hours

slim spruce
#

@lament folio to use modmail your dms must be open

shell wind
#

Apparantly the x3d chips are perfect

brave dragon
#

how can i create another voice channel for map?

nova crystal
#

Another bug?)

quiet summit
brave dragon
#

thx

rich bear
#

Can someone help me out? tarkov is crashing each time i try to launch it with the unity crash handler, when i try to repair it, it repairs, and then when i launch it it crashes once again

chrome matrix
#

So why can't we see knight wearing his helmet

rain forum
#

It doesn’t render properly for some reason

chrome matrix
compact slate
#

Games stuck on "Repairing the game", wont go up im reinstalling it to see if that helps but

slim spruce
languid grove
#

so my friend accidentally binded console to LMB and now he cant do anything... any advice?

proud kernel
#

how to fix

slim spruce
proud kernel
#

thanks

novel karma
#

Why isn't the cheating issues in EFT a priority for BSG? I'm genuinely curious, Such a great game but the amount of cheaters is insane.

novel karma
cedar sand
slim spruce
# novel karma why arent they doing this every month or week ?

A large amount of effort is put into WHEN to ban the cheaters. You can't ban them right when they're detected as then they can change things one by one to see what got them detected. Cheaters are banned in large batches long after they're detected. Sometimes instant but you can't do that all the time for this reason.

#

This servers a couple of purposes, such as getting the cheat makers overflowed with paypal refund requests.

#

Each one has like a $35 penalty plus the amount.

#

If you instantly banned all cheaters all the time your anticheat will soon become literally useless.

novel karma
slim spruce
#

The anticheat can be nasa grade, but if it's instant ban every time the cheat makers can, by trial and error, find and patch everything that gets them detected.

#

That is the worst thing you can do.

#

Ban them at random times and in large batches, that is the best methods.

#

This is standard practice in basically all anticheat.

novel karma
slim spruce
#

False.

novel karma
#

why not use spectators like dayz or rust after x amounts' of reports? catch them red handed and make it hardware ban?

slim spruce
#

Spectating cheaters costs way more man power than you can pay for, auto banning after a lot of reports is abused constantly - especially in tarkov where it's common that many report out of rage.

#

Trust battleye they know what they're doing.

novel karma
sterile dagger
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Hello guys , how many fps should I get with this configuration? Rtx4070, ryzen 5 7600x, 32gb ram asus tuf gaming b650e wifi,

sinful knot
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NEE HELP; Went out to buy a new Keyboard becasue i was assuming the keyboard i had (which was basically brandnew) was having issues. My character on tarkov was moving on its own after i released my fingers from the keys. IM currently in my hideout with a brand-new keyboard i just bought; however, the problem still persists. any possibilities?

tame hound
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bro how do i get unbanned from flea cuz i was doing a barter for med case and got banned for clicking out of those test to check if i had the right stuff

twilit jungle
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nothing you can do beyond wait

tame hound
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how long dose it take?

main talon
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pls pos ammuniion case on flea marke i need

fast tiger
gilded ledge
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my friend has had problems running scavs whenever he tries to get into a scav he gets stuck at loading loot then his game freezes then eventually crashes he then loads back in and the same thing happens when trying to reconnect it only happens on scav he has no issues with PMC and this only started 2 days ago hehas uninstalled all the files and the launcher and reinstalled it and it didnt help

lavish mountain
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my "do something x times without dying" quests/achievements keep resetting after every raid, does anyone know how to fix this? I am trying to email bsg support about this issue and they haven't responded

agile storm
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Hey guy i juste finish the quest great heights part 5 and it show finish in arena mode but when i go in eft pve mode didnt show as finish but i did send me money frome arena too pve and it work someone got a solution?

brisk nimbus
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does someone mind helping me with something i reset my pvp account (cause i am terrible and lost everything), and now my arena and pvp are not linked so i cant get the xp from arena and also the money and boxes is there anyone who has had this happen that knows how to fix it.

versed fox
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is their some issue between going between Arena to EFT with Battleye? I get this Error some times

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because this happens when I get off Arena and then try to launch EFT some times? then I gota go into task mananger close EFT and launch it all over again to launch EFT to get Battleye to launch correctly

slim spruce
versed fox
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@slim spruce ok I will give that a try thanks!

hybrid crow
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any computer guys in caht? i need help getting it to run better

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theres not much of a reason in my mind it doesnt work right but after like a game or 2 it just starts running like its dragging through a 500 geforce

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ive seen cpu might to weak? but still its not even that bad of a cpu :c

fading ingot
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hey guys, im trying to log into my account but its asking for code that BSG was going to send but I haven't gotten the email? any ideas on how to fix?

lusty copper
hybrid crow
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Also I took a look at memory usage when open it was at 94%

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Gonna need to try to get more ram

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Apparently 16 isn't enough

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My CPU and GPU run around 40 %

bold swift
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if you cant afford 32 gigs of ram you can always do a page file to help out

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??pagefile

white steppeBOT
bold swift
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32 is recommended tho

hybrid crow
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I can try

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I have 16 gigs of v ram aswell so idk why it's doing this still

fast night
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Why do i keep failing the captcha

raven moat
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completely separate hardware

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not enough ram will completely fuck you in any game regardless of the power of your cpu/gpu

fast night
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iam i a fucking robot or is the captcha bugging out??!

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Is it possible for the captcha to glitch in the Battle state games launcher

verbal tartan
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Yes I've seen people have issues with it before, there might be a solve in the pins for it but I wouldn't know unfortunately

fast night
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is there anyone i could reach out to, to fix this problem?

verbal tartan
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There's the support email

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??help

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??support

white steppeBOT
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Support@battlestategames.com

fast night
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I gotta fucking email ts kill me alr

verbal tartan
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Ggs

rough drum
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How do i find the Orb1 key required for inventory check?

verbal tartan
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Check every single jacket

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Or if you have the scav case unlocked you can do the Intel and hope you get lucky

sharp ingot
verbal tartan
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Seems legit smug

halcyon atlas
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nice rage bait

verbal tartan
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It's my specialty

halcyon atlas
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to bad it does not work on me

verbal tartan
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That being said posting screenshots of players/profiles is against the rules though, best off just reporting in game and moving on

halcyon atlas
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thats dumb

verbal tartan
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Not my rules I don't even work here </3

rain forum
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@halcyon atlas don’t post user profiles, we don’t allow witch hunts here

halcyon atlas
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roger didnt know wont happen again

rain forum
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👍

main mulch
# finite barn They will ask any information they need

It has been 3 days since I've sent an email requesting support for my compromised account and I've had no response.

I just checked my character's information, my username has been changed, and whoever has my account is actively using it.

I can still launch the game from my BSG Launcher, which is how I can see this. I need assistance. Should I send another email? I'd like to get this resolved as soon as possible before more damage is done to my account.

rain forum
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Support tickets can take a while to be answered , usually a few weeks

fast tiger
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what email did you send it to?

fast tiger
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now be patient

rain forum
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I can imagine it’s frustrating having to wait especially with it being your tarkov account but it will get resolved, just takes time

main mulch
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Will there be an option to have a rollback of sorts to before the attacker started using it once my account is recovered?

rain forum
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Not that I’m aware of unfortunately, unless @fast tiger knows if they do anything similar

fast tiger
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i have seen people requesting it and support denying it

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i would guess its very unlikely

main mulch
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Unfortunate. I can see they've lost kits in The Labs and used a decent chunk of the ammo I had gathered. Roubles seem to be the same, and a lot of my valuables are the same for now, hope it stays that way.

rain forum
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@main mulch quick question, If you still have access to the account, how come you can’t change the password?

main mulch
rain forum
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Have you attempted to log in via the website, or do you get the same error?

main mulch
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Same error, "Email not found"

rain forum
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I see, hopefully you can get your issue resolved via the support ticket

main mulch
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I hope so as well, thank you for the assistance.

main mulch
rain forum
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I’m not actually too sure on that one, I’d assume they will still receive it

clear herald
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right so as we can see in the first image ive completed to great heights 5, when trying to complete the task it says i need to go to main game to compplete it, thats fine, but on main it thinks i havent done jackshit or fuckall. does anyone know whats going on lol

clear herald
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i mean thank you but what the flip

fast tiger
clear herald
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sir yes sir 🗣️

vapid forge
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does anyone know how i favorite an item on my profile

unborn mountain
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Is it normal for battlestate games support to ask for the first 6 and last 4 of your card used to purchase the game?

fast tiger
small dew
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Hello. I have a terrible bug happening to me on Tarkov Arena. Everything was good until 2-3 days ago. Then I noticed my gun randomly started to stop shooting while in full-auto like I stop pressing the click and then starts again...I checked my mouse and inputs and they're perfectly normal. It almost always happens during a fight when I register a hit on somebody. This is so frustrating and game breaking for me and I can't enjoy the game no more cause this keeps happening in literally every match. I tried verifying integrity, clear cache, complete re-install and nothing changed. I switched servers, I upgraded to today's patch and the same thing keeps happening. Can you please help me I am so dissapointed and frustrated at the moment I can't even enjoy my favourite game and I can't even get myself to play normal Tarkov because I am afraid this is going to happen there too.

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I already filled a bug report but I need help getting BSG's attention into this, thanks a alot

cinder radish
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Is there any reason my computer should be freezing on this update? should I just reinstall the launcher?

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it keeps giving me this error

willow oracle
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If the drivers aren't updated

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If i were you, id try a different mouse to see if the problem is still ongoing

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I understand that you've checked your mouse already, but we have to be double sure

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Try another mouse if you have one

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You can also try unplugging all usb devices that are connected to your pc,.leaving only keyboard and mouse. Maybe something is creating weird output?

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Here's a list on what you should do:

  1. Remove your mouse drivers and install the new ones again
  2. Unplug all USB devices leaving only keyboard and mouse
  3. Reset your keybinds
  4. also try temporarily rebinding the 'Fire' key to a keyboard key (like Spacebar) in the firing range to see if the issue completely disappears.
  5. Try a different mouse
willow oracle
# small dew https://www.youtube.com/watch?v=a4Teq5Cf3mU

As i rewatched the footage I've noticed that it stops as soon as you point at an enemy. Can you dig deeper into this? Check if it stops firing for example when you're shooting at a wall and then compare it to shooting at an enemy

slim spruce
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looks like mouse hardware problem

willow oracle
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Buuuut you never know, its tarkov. Everything is possible