community-support

[cedar sand]

You haven’t told us what the issue is

[brave dock]

Do you have the Launcher installed?
Do you see an error?
If so, What is the error?

[remote token]

it say integerty check and then repair

[cedar sand]

Delete the game and reinstall it

[remote token]

i tried that last night

ill do it again

[slim spruce]

@opal arrow please open a modmail for video proof please

[remote token]

it wont let me uninstall it wants me to open word

[opal arrow]

I dont have video proof sorry

[mild raft]

I accidentally failed the bot check on flea market and now the game refuses to let me open trader and flea market tab, says i'm banned but it wont show me for how long, no messages about it either

[hasty jackal]

I just tried now and it worked

[slim spruce]

10 minutes

[quick remnant]

So is Survivalist Path - Zhivchik bugged or something? I just sat in raid, dehydrated for 22 MINUTES, and never got a quest completion

[limber haven]

are you in Factory?

[quick remnant]

No lol

[remote token]

ill cash app anyone 20 bucks if they help me download eft

successfully download it so i can play

[daring heath]

Anyone here know how to contact support? Someone did an email request change and added an Authenticator to my account sent an email like 10 days ago and no one responded

[quick remnant]

Imma be honest with you. The last time I sent in a support ticket like that, I didnt get a response. So idk what to say. 😦

[daring heath]

Yeah bro I’ve heard but damn that’s so disappointing, I don’t want to make a new email and then buy the game all over again smh 🙃

[mortal pagoda]

got the same issue twin

[remote token]

damn

[mortal pagoda]

i tried uninstalling and reinstalling but it didnt work

[remote token]

i cant even uninstall now

[mortal pagoda]

aint no way

when i repair it js stays at 0%

[remote token]

yeah so i need someone to tell me what to do while i screen record ngl

idek

mine took 5 hrs to repair two nights ago and did nothing

[slim spruce]

Delete the game folder and start the launcher as admin.

[quick remnant]

Only thing I can say is to just keep emailing them. Maybe they'll see it

[mild vine]

Hello, anyone got a fix for tarkov disabling your microphone? has happened many times today, its getting pretty annoying at this point i have to close tarkov and discord completely to turn it back on, cant seem to find a fix anyhere.

[fast tiger]

can u still log in to your account on the bsg website?

[paper jewel]

idk why I played for a week with over 60-70 fps on street. Now my unity crash or the game just crash when I am loading. I can't even play eft. How can I fix this?

[fast tiger]

what are your PC specs?

[paper jewel]

amd r7 8845hs, rtx 4070, 16gb ram

[remote token]

i dont know how to do that

[paper jewel]

When I restart my pc, it might work for one raid, but it crashed again then.

[fast tiger]

increasing pagefile might help

click link, follow guide ⬇️

[white steppe]

#community-support message

[paper jewel]

Thanks. It's weird. The only thing I did before is increasing pagefile, with 40960mb max, and then it crashed. I tried to roll back, but that didn't work.

[fast tiger]

what exactly?

[fast tiger]

the link provides exact values

40960mb is an odd number

[fast tiger]

what exactly?

[paper jewel]

Thanks. I will try that one.

[fast tiger]

pls follow each step precisely

[snow estuary]

Can someone help me? My main game runs buttery smooth, on arena i have an almost rythmic micro stutter every couple seconds

[remote token]

delete game folder and start the launcher as admin

[fast tiger]

do you know how to delete a folder?

[remote token]

yeah i just dont know how to run it as admin

and theres tree folders

[fast tiger]

right click on the launcher.exe, do you see the second option "run as an administrator"?

[remote token]

it doesnt give me that option

[remote token]

doesnt give me that option

[fast tiger]

windows 11?

[remote token]

yes

[remote token]

yes

[fast tiger]

you should google
how to run exe as an administrator under windows 11

[remote token]

ok did that

[remote token]

i put on run as administrator

[paper jewel]

omg I tried this 16000-25000 and that didn't work. Crashed again.

So weird. My PC is perfectly fine with other games but not eft. This just suddenly happened on eft.

[hasty pecan]

alright i have a weird issue, whenever i try to install the game it says 0% (waiting) and then after a min or so, my entire PC just stops responding

[fast tiger]

But where do you have those values from?

[obtuse sentinel]

How’s it going yall I’ve been playing tarkov for some time and I have project lasso downloaded for cpu usage I do not have an Amd processor but I’m trying to find the best thing I can do to maximize my cpu usage does anyone have any info or think they could help me?

[delicate warren]

Is it normal that my ACS paint is still not available? I received all Twitch drops, but I am not able to receive an ACS paint for my weapons

[random elk]

hey guys, how to set number of people in a channe;l ?

[nimble bolt]

Try another IP (friend PC, VPN, mobile network). If that does not work, contact support, get a copy pasta answer eventually (took 9 days for me) answer to that and it worked again after 1 day.

I waited 9 days for a response. 6 business days. So hopefully hell get a response soon. Otherwise try opening a ticket with the new account.

Did you try logging in from a different IP? If so, then support seems to be the way.

[frank sierra]

does the korund f. plate cover the groin or is it just cosmetic?

[lusty copper]

afaik it should just be cosmetic, the plates were all standardized to be the same size hitbox

[snow estuary]

Why is my arena micro stuttering but my main game is super smooth?

[midnight path]

Has anyone else not received their drops from the weekend?

[fringe latch]

getting cleint not authorized(or session expired)

when opening the launcher, closed it and reopened still same

[slim spruce]

uninstall the launcher and delete everything in

C:\Users\%USERNAME\AppData\Local\Battlestate Games\BsgLauncher

then reinstall the launcher

[fringe latch]

what could be making this happen? i was on 4 hours ago and was working fine

[slim spruce]

changed password probably

[wicked shale]

has anyone run into this? were people have this weird blur/after image affect like how morbius does in the movie when hes flying. Not everyone has it but it happens at least every game. sometimes i a scav will sprint down the stairs or bosses/players and i panic and shoot incorrectly because their after image covers up their head a bit

[worn vapor]

Not sure if this is the right channel for this, but I've been having issues with crashing, and black screening both monitors until I get to the desktop and a unity crash
AMD 7800xt
Ryzen 7500F
32gb Ram
Lian Li 1000W

[molten mauve]

I seem to be running into a RAM leak when trying to load into a raid. When loading in, my task manager shows that tarkov steadily increases up to 99% Memory, and once 100% loot pools are loaded, the game freezes and kicks me back out saying connection failure. I have 32 gb of ram

[frank condor]

when flea gonna be open

[viscid mural]

been trying fora week to login to eft website to download launcher, 2fa email never comes through. no reply from supp. am i cooked?

[verbal tartan]

It's hardcore wipe no flea goofball

[paper jewel]

just use the new value and those work! tysm!

[sullen rock]

yall i need help rlly bad whenever i play arena like last hero my games loses frames while i play but then when i die the game runs smooth again im not running any crazy settings and dont know what it could be

it gets way worse but u can see what i mean in the clip

[red meadow]

day 2 and still no confirmation code email and no reply from support. bit of a joke really isnt it

[jovial kettle]

yo can someone tell me why people are saying that it is hard to get ref on lvl 4

[vivid briar]

hey just out of curiousty is there any reports of the % of arena games that have at least one cheater in them?

is it like 1/5 or 1/2?

[jovial kettle]

everytime i have to win the last round

[fathom owl]

are those achievements bugged ?

[minor falcon]

Is there any chance i can get support or advice here? cant login to website, email not found when trying to reset password, can login to BSG launcher with Username but not receiving 2FA email, probably been a good 2.5 years since last logon and "[e-mail]" does not reply. What do I do?

[fast tiger]

https://www.escapefromtarkov.com/support/4

[fast tiger]

follow the link first, then work through the list
#community-support message

[obsidian meadow]

Still getting awaiting session start on scav runs

[orchid temple]

i keep getting a bug where i throw my bag out, and it just wont throw. it just stays in the flashing animation and doesnt let me shoot, interract or do anything else. any fix?

looks like this, can see i cant shoot

[fast tiger]

ram cleaner activated?

[red meadow]

this is a load of BS, they just dont bother replying to people

[fast tiger]

couple people here been replied to

[red meadow]

out of how many ? people havent been replied to for a long time and from what i have read, the issue with the verification email has been an issue for years and they wont fix it

[fast tiger]

do you understand that verification email and bsg support reply are 2 different issues

[red meadow]

but you raise a ticket regarding the issue and no response

was told yesterday its because the servers were slow yesterday, try today, still the same issue again. people spend money on a game and then can play it through no fault of their own

[fast tiger]

told by whom?

[red meadow]

you i believe

[fast tiger]

where?

[red meadow]

in here

[fast tiger]

link it

[red meadow]

ah sorry, it was vanq, you were talking to someone else at the time which is why i got confused on who said it

[fast tiger]

if you don´t get a code, its a different issue and there is a fix for it that worked for people

[red meadow]

where is this ? can you tag me please

[fast tiger]

since u choose to be rude from the start i think u will figure it out on your own

[red meadow]

because i raised point on them failing to have their system run smoothly ? sure ok 🤣

[lone abyss]

Hello, I have the problem with the "missing" e-mails to my GMX account. 3 days ago i received emails from EFT. Yesterday I reinstalled windows 11 and now I dont get any e-mails. BSG adresses are whitelisted, nothing in spam folder etc..
Can someone help?

Oh I see, there have some more players problem with this issue

[fast tiger]

check out those steps in the discord message:
#community-support message

[lone abyss]

Reboot your router, let it stay unplugged for about a minute = done
Disable any VPNs / antivirus temporarily (Don't mess with Windows Defender, reboot may be needed) = done
Try using a separate browser to log into the website - firefox / google chrome preferred (ensure you have no extensions that could cause issues enabled) = done
Try logging into website on your phone, check if verification email went through = done
Worst case, wait an hour and try the steps again and submit a ticket or email to [e-mail] = done

Nothing worked

[fast tiger]

what adresses did you whitelisted?

[lone abyss]

[e-mail]
[e-mail]
[e-mail]

[fast tiger]

nothing else left but waiting for support then

can take couple days

[lone abyss]

What I dont understand is, on 21.07.2025 i received the 2FA e-mail ... and 3 days later it is a problem.

[fast tiger]

after windows 11 reinstall?

[lone abyss]

jep

[cedar sand]

This is a common issue

All you can do is follow the steps provided

Most users get the code after just some time of waiting

There is nothing that can be done here

[lone abyss]

hmm okay

[red meadow]

i received all sorts of emails but the verification email that the launcher sends is the only one i dont get come through. following the steps didnt make a difference for me either. get comfy

[lone abyss]

as i already wrote :/ ... three days ago it was all fine

[red meadow]

is that one that was sent by the launcher ? or from logging into the website ?

[lone abyss]

Website

[red meadow]

and the one youre waiting on now, is it again from the website or is the one you want now from the launcher ?

[lone abyss]

both. website and launcher

[red meadow]

ah ok, so i can get emails for verification from logging into the website, but not from the launcher

[lone abyss]

i dont get any 2FA emails. Perhaps i have 30 emails from bsg tomorrow or next week xD

its a german provider ... gmx
so maybe thats the issue

[mortal pagoda]

cant seem to add my friend ingame

[uneven hemlock]

Heey someone knows EFT will be playable on 1060 3GB or not?

[fast tiger]

how much ram?

what CPU?

[uneven hemlock]

CPU - AMD RYZEN 2600
RAM - 16GB 3200MHZ
GPU - GTX 1060 3GB
STORAGE M.2 - 1TB
MB - ASUS TUFF GAMING B450M PLUS II

[molten mauve]

It’s on. After like 6 tries of reconnecting I gave up and went to bed. Woke up this morning to see all my PMC’s gear still there. Must not have actually connected to the server. 🤷🏻‍♂️

[fast tiger]

the classic "turn it on and off" always works 🙂

[fast tiger]

16 GB ram is rough, game is more about CPU and RAM

might not work at all

50/50

[uneven hemlock]

Bc i played game one year ago, friend give me try, works well, but now game had loot changes. And i start think about buy EFT

[fast tiger]

unity update made lot of people with weak PCs not able to play

since start of 2025

[uneven hemlock]

Ouu, god dammit.. (p.s sorry for my bad english..)

[hybrid axle]

Hey everyone,i,m having trouble accesing my account because i'm not receiving the 2 step authentication code. Already contacted support and didnt get any help at all. Does anyone know what i can do?

[fast tiger]

how long ago?

[hybrid axle]

Since 2 weeks ago

[fast tiger]

what email provider?

[hybrid axle]

Was having trouble with the game, I uninstalled it and installed it again and this started happening

Gmail

[fast tiger]

Follow those steps:
https://www.escapefromtarkov.com/support/knowledge/431

[hybrid axle]

Already did all that

Also submitted a ticket but I cant acces it because i have to do the 2 step authentication to be able to acces it

[fast tiger]

what email adresses did u whitelisted?

[hybrid axle]

i think it was the support one

let me do the no reply one

[small isle]

Some here from real BsG Support?

[fast tiger]

no

[small isle]

F

[fast tiger]

??support

[white steppe]

[e-mail]

[hybrid axle]

Already had it whitelisted

[small isle]

I write them but I'm in hurry because someone stole my account

[fast tiger]

when did u write?

[small isle]

Today

[fast tiger]

whats the error if gives u, when u try to login into website?

[small isle]

I saw an email that someone would change my email address after that I want to change my password but nothing happens I don't get into my account and to the term of password forgotten it says me my email address is not binded on an account

[hybrid axle]

Also was able to download the launcher but when i hit download it wont download even though i have the space on my hard drive

[cedar sand]

Then it appears you have been hacked

You should take steps to secure your email and contact support

[small isle]

i chanched my email password and also 2fa on it also on my account but i write support today morning and send them als data that i could secure.

[fast tiger]

make sure to put bsg email adresses to whitelist

and have patience

the reply time is usually between days and week

[small isle]

how do i whitelist it in yahoo ?

[fast tiger]

google it

[small isle]

Thats the last screen i could do on website there is the wrong email address into it

[hybrid axle]

Look for it in YT it is easy to whitelist

[small isle]

thx

[low ice]

My support ticket has said “processing” for 7 days now, is that normal

[languid burrow]

Don’t get verify email. What can i do?

[fast tiger]

follow link then text in this message
#community-support message

[red meadow]

hopefully this helps other people :

followed all of the above advice and wasnt able to get the verification email from the launcher. did some digging online and tried all sorts of things (opening through command prompts, opening in admin, turning off any and all virus protection and firewalls etc etc) and didnt have much like trying them on their own so i combined a couple.

basically i ended up logging out of everything to do with EFT, turning off firewall and then resetting my password through the website on chrome. i then proceeded to log back into the launcher with the new password and spammed it until i got my email (waiting 15 seconds and then if no email i would go back and hit authorise again.) this is because you apparently need your request to hit a good server address that isnt currently broken.

[fast tiger]

how long did you try the "spam authorize button every 15 sec" ?

[red meadow]

longer than i am proud to admit 🤦🏻‍♂️ 😂

probably spent a couple hours looking online and trying stuff and then maybe an hour spamming with breaks every now and then to contemplate my choices 😅

[fast tiger]

good to know thanks

[grave shale]

been here for a while now

[glad sentinel]

eyo, my friend has an issue with his game, whenever he shoots his fps drops to 1 or 3 but it's only when he shoots anyone know how to fix?

[cedar sand]

Follow the guide in the pinned messages

[wooden seal]

how far in gunsmith can you get currently?

[glad sentinel]

idunno bro said he did everying bbut it still didnt fix it

[wanton flare]

What will happen if I will buy arena on epic games. Could it be possible to link it with my tarkov?

[cedar sand]

It has to be followed exactly as shown, if the issue wasn’t resolved then the guide wasn’t followed, just running DDU isn’t enough, the correct settings need to be applied

[cedar sand]

Yes

[sweet haven]

guys when does the sale go away?

[limber haven]

only nikita knows

[sweet haven]

is nikita the owner?

[limber haven]

yea

[sweet haven]

is nikita a girl or boy name i have no idea

[limber haven]

he's a boy

[unique kettle]

https://x.com/nikgeneburn

Nikita Buyanov (@nikgeneburn) on X

yep, that's me. // @bstategames Head of the Studio // @tarkov @tarkovarena Game director // geneburn music

X

[sweet haven]

alr i gotta act like a cat girl so he might tell me the date is it atleast more then 1 august

i hope so

[limber haven]

he will only notice you when you throw cash at him

[sweet haven]

1 august is my bday and i will spend 200 euro if the sale doesn’t end

[cedar sand]

The sale already ended like two weeks ago

[sweet haven]

for me it didn’t

[cedar sand]

You must be confused by something

[sweet haven]

what edition

[cedar sand]

#eft-announcements message

This is the latest sale, it ended July 14th

There is a 22% discount for Unheard edition from the standard pricing

That is not linked or combined with the sale that recently ended

[sweet haven]

yea i meant when does the discount end

[cedar sand]

It doesn't

It's not a sale, they just discounted the cost of the edition

[sweet haven]

lets go

[austere urchin]

Hey, i have an question. Is this slow Loading Terrain an Tarkov problem or may a PC related thing? I have an good PC and Settings are High...
https://medal.tv/games/escape-from-tarkov/clips/kKZWdNT21bQFYEGmn?invite=cr-MSw4d1csMjAyNjEyODQ0

[cedar sand]

You have mip streaming enabled

This is just the setting working as intended

Also turn your head bobbing down that must be awful to play

[austere urchin]

Mip streaming disabled

[austere urchin]

yeah i had this but reset my Settings 😄 Now its at 0.2. But Mip Streaming was disabled...

[cedar sand]

From the looks of this video it is definitely enabled

[austere urchin]

The video was recored 5 minutes ago and i not changed any setting. I looked after your message and its 100% turned off 🙂

[cedar sand]

Then it must be something in your Nvidia control panel 3D settings

[austere urchin]

may know what?

[slim spruce]

verify game files first

[cedar sand]

Tessellation

[austere urchin]

ok let me check

[austere urchin]

Do you know what the setting is called? In the CP there is nothing called Tessellation.

[austere urchin]

So just change like yours for example?

[cedar sand]

Anisotropic filtering makes textures look better, if you want them to look better you should use these settings

Increasing your shader cache will also help with this

Your textures are popping in and out because you do not have them at a higher enough quality or enough of a texture streaming budget to handle what you have it set to

[austere urchin]

yeah Shader Cache i had at unlimited

[cedar sand]

Just tweak your settings til it looks right

There is no "change it to this to fix" answer

You have to just play with it

[austere urchin]

alright. But thanks for your Help 🙂

[brittle seal]

Who has a gym I can borrow? Send username pls

[glass hornet]

Hi, good afternoon.
Does anyone here have any closer contact with the support team or know of another email I can try?
I've been waiting since their last reply on Monday, but the problem actually started on the 9th of July, when someone tried to steal my account and activated 2FA without my permission.
I have already sent all the necessary proof (original purchase, PvE update, screenshots of the game, etc.), but I haven't received any updates since then.
I really need this resolved urgently. I think I've waited long enough or I'll have to keep waiting.
Thanks in advance.

[cedar sand]

There is no alternate way to contact support

??support

[white steppe]

[e-mail]

[cedar sand]

This is the only official support channel ^

[fast tiger]

https://www.escapefromtarkov.com/support/4

[manic valve]

How long does it take the support to answer?

[terse night]

Hey, had to reset my windows because of a CPU upgrade, now i'm not receiving the verification mail, anyone got the same problem?

[floral meadow]

cpu upgrade has nothing to do with it but ive seen some people saying the same stuff

[terse night]

Ye the CPU upgrade was just the reason for the windows reset 😄 now i dont get the verification mail 😦

[fickle belfry]

Does anyone know what to do if 2FA for the website profile is enabled but I neither have an authenticator nor am I getting any Emails for logging in?

My launcher is logged in so I can play the game, but I cant do any account stuff

I dont remember adding 2FA to my account so idk what is going on

[cedar sand]

??support

[white steppe]

[e-mail]

[cedar sand]

Contact support staff

[fickle belfry]

alright

[fast tiger]

#community-support message

first follow the steps in link

second follow the steps in the discord message#

when nothing works, tag me

[glass hornet]

Hey, I’ve tried contacting support again using a different email to see if that helps get a response. It’s been almost two weeks now without access, and still nothing.
Honestly, it would be great if someone from Battlestate’s technical team could check this Discord from time to time, even anonymously. There’s a lot of useful information here, and it would help them understand the issues players are facing in real time.
Thanks anyway to everyone here for the help and info

[fast tiger]

where are players like u friend, BSG doesn´t do support over discord

just make sure u followed every single step in those guides

that are actually from BSG

[verbal tartan]

I am FREE

[fast tiger]

wdym

who is pushing the server wheel then?

[verbal tartan]

I typoed a hashtag and got an auto mute XD

[fast tiger]

welcome back

[glass hornet]

Thanks mate, I know support is not handled here. I just shared that as a thought, not a complaint. Already followed all the steps and sent everything — now just waiting patiently. Appreciate your help.

[weary folio]

Ayo anyone got a fix for the arena loading screen bug?

[verbal tartan]

uninstalling (and not reinstalling)

[weary folio]

kek

[verbal tartan]

works 100% of the time!

[terse night]

@fast tiger Hey, just checked and followed the steps in discord and on EFT website, sadly nothing worked, still not getting the verification mail 😦

[fast tiger]

Hey, what email did you set to whitelist?

[fast tiger]

good good. Check out those additional steps described by mode in this message

#community-support message

tag me again, when done and it didn´t work

[terse night]

@fast tiger Rebooted my Router, tried phone, different browsers and even another laptop, still no verification mail

[fast tiger]

when u tried phone, where u in the same network?

or used mobile data?

[terse night]

WiFi, can try with mobile data

[fast tiger]

👍

[terse night]

Sadly still not getting the mail..

[fast tiger]

check out what this dude wrote:

#community-support message

[gleaming pumice]

Does anyone know a fix for inconsistent frame timings which causes small stutters? Capping FPS works somewhat but doesnt help if the game dips below the set FPS

I have like very small stutters when turning my character

[twin wind]

Just had Tarkov crash on me mid raid right when someone was firing off the Saiga 12g. Could have been Tagilla. This is ridiculous

[fast tiger]

Do you have AMD GPU?

[twin wind]

Nope. Nvidia. Don't think I have anything AMD

[icy pelican]

Has anyone else been having issues with tarkov having a hard time loading at random times? Like itll work fine sometimes and other times it just wont be able to load traders or accept/complete tasks

[fast tiger]

u just had one crash? or a consistent issue?

[twin wind]

I've had a couple crashes when loading out for some reason. Alt tabbing and not. But this is the first time in the middle of a raid I believe.

[fierce belfry]

yo i got tked over a deagle

i got vid clip etc, was in pve

[cedar sand]

#discord-mod-mail

[slate pulsar]

Hey guys i have a question. I want to login into the launcher but i dont get the verification mail can you guys give me any advice what to do?

[cedar sand]

Please see the pinned messages, there are some steps to follow that may help

[lone abyss]

@slate pulsar we all have the same problem

[slate pulsar]

did not help

[sonic umbra]

Does anyone in here stream using 2 PC and a catpure card? I could use some major help

[clear field]

Hi, I started playing EFT yesterday and played for about 4 hours without any issues. Today, however, I’ve had two crashes during raids within 30 minutes. What can I do to fix this? My system is fully up to date. Thanks in advance for the help!

[slim spruce]

pc specs?

[clear field]

https://nl.pcpartpicker.com/list/Qj6y2x

[slim spruce]

ram size?

[clear field]

32 GB

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/441

[restive wharf]

I have been stuck in a looking for server in arena for 30 minutes now. i have alt f4 and checked for updates and everything, has anyone had this problem? or maybe a solution to the problem?

[slim spruce]

OCE region?

[restive wharf]

I guess i fixed it, just closed the game and launcher then restarted pc

[restive wharf]

i'm NA

[timber iron]

hello its posible do not fkg die after a 1 minute a fkg 1 minute of game just no name with 600h game make a 100% shot me in a head no sound justt a ricoshet and after die in a head

[slim spruce]

oh ok

[slim spruce]

I haven't been 1 shot by a scav this whole wipe

just have to have good cover

if one has line of sight and is aggro'd you have limited time

they will always hit you

[timber iron]

its a player , im not play on this game few years, now im dowlanding and gues wath ? nothing change just nothing , siriusly 1 guy just 1 minute on a server kill me with 1 shot that joke

[slim spruce]

with all maps there are usual routes that people will take right after spawning. Maybe try to avoid those places for a couple minutes.

If I wanted to die right after spawning there are places I can go immediately to die if I needed to.

[timber iron]

so im spawing on a tunel in a cost , and there its few spawn , but not for a sniper dude , how its shit this game few year ago , nothing change , shit on today

[left surge]

Hello guys, I have a question, I m currently running a 4080, ryzen 9 5900x, 32gb ram ddr4 3600mhz,I m also running Windows 11, I bearly get 70 fps while playing, i heard that windows 11 has some issues with ryzen 5000 series proccesors while gaming, should I rollback to windows 10, will there be any difference?

[slim spruce]

Most likely no change

what are your settings?

[left surge]

Textures medium, dlss off, TAA HIGH, hbao max performance, the rest are off

I tried balancing gpu and cpu load with textures and shadows

But to no avail

[slim spruce]

resolution?

[left surge]

3440x1440😂

[slim spruce]

Try lowering your resolution to 1440p 16:9 or lower

4k is really hard on the game

I can't push more than 70 with 4k on a 4090

[left surge]

Ok, i ll try that in a few days and I ll come back as I will not be home these days

Thanks

[tender shard]

hey @slim spruce sorry to bother homie, but can you confirm if the cultists spawn are enabled? been a lot of raids, even at 100% SR and qi cant find them on customs

[remote token]

if anyone is willing to call on dc and watch my screen to tell what to do to figure out how i can download it and play ill cashapp them 20 bucks swear to god i just wanna play

[cedar sand]

They have a 20% spawn rate on night time Customs

[tender shard]

ah thank you chek

[remote token]

just hmu in private so i get the message

[steel jay]

hi, im getting too many unity errors, how can i fix it? i haven´t played for a long time

[halcyon gazelle]

How long does it usually take to get a email back from support? And is there any faster way to get my account back? (I was hacked)

[signal robin]

pray more

[halcyon gazelle]

I actually been praying every night

[signal robin]

gotta pray to nikita and his mid 90's frosted tips

[halcyon gazelle]

[manic jackal]

turn your graphics down??

[valid ember]

does anyone know what the MINIMUM specs are, to run EFT?

[slim spruce]

What do you have?

[valid ember]

3060Ti, I7 INTEL, 32Gb ram

[slim spruce]

i7 what exactly

[signal robin]

prolly a 12th gen

[valid ember]

13th gen

[slim spruce]

you should be fine

[valid ember]

everytime i load up a map that isnt ground zero it crashes

Could it be my drivers?

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/441

[valid ember]

ty

[tight pewter]

same for my friend lmao

[jovial kettle]

yo do ranked matches count for quests?

yes right?

[stray violet]

any specific place or map to find tp200 i tried everything even wiki

[timid lintel]

go through reserve and check all the grenade cases

[stray violet]

didnt had any did 3 raids so far

[strong lintel]

There's like

Levels that aren't skills level?

The XP you gain by killing NPC's for example is a separated level than the skills or how does it work

[fair geode]

#BUGREPORT

[summer snow]

Have yall ever been banned from the flea market for buy things to fast?

Like I have video proof that its me buy it and I did the slecect captcha

I also can't access traders etc

chat im stupid I didn't choose the TWO OTHER CONDENSED MILK

I don't wanna be baned cause I missed two condensed milks

[runic jewel]

i need help

[summer snow]

With what?

[runic jewel]

i havent played in ages and im trying to download the game again

and something with the files is wrong or something and i cant figure it out

it says the files integritity may be comprimised

and i cannot install

[summer snow]

so you gotta do a clean wipe of all folders relating to tarkov then try and reinstall

[summer snow]

Guys I swear Im real I'm just stupid

it got fixed after closing and reopening

[languid burrow]

So is the verification mail issue addressed to bsg???? How long should we wait to play our game we bought?

[fast tiger]

BSG has a guide how to solve it since 2022

[languid burrow]

Yeah works fantastic 👍🏻🙄

[fast tiger]

Did you follow it?

[languid burrow]

Sure. Now waiting for my ticket. Nice

[fast tiger]

what email did you put on whitelist?

[languid burrow]

[e-mail]

I get emails last week. Why should I get no email anymore ?

[fast tiger]

do the support email too

??support

[white steppe]

[e-mail]

[fast tiger]

put it in the whitelist

[languid burrow]

I check

[fast tiger]

lot of people get their accounts hacked
can u log in to website?

[languid burrow]

I can login but can’t get the 2fa mail

[fast tiger]

checked on the website, if something was changed? is your email there written correct?

is it the right email even? check just in case

[languid burrow]

Both adresses are in whitelist

[fast tiger]

check on the BSG website, if something was changed. Is your email there written correctly?

[languid burrow]

I can’t login because I need the verification mail

[fast tiger]

i see

[fast tiger]

u wrote here u can log in. where?

[languid burrow]

So email and pw musst be correct

I can „login“ on website but after that I need the 2fa verification mail

[fast tiger]

i see

[languid burrow]

When I look through the comments I am not the only one who gets no verification mail. So I don’t think the problem is on us.
In fact that I got emails last week so 🤷‍♂️

[signal robin]

in the end you just have to email support i think

[languid burrow]

I have already

And what’s the point now? Waiting month for support and not playing a game I payed.

[signal robin]

now you play the infamous game of wait on support to remember they are supposed to answer tickets

[fast tiger]

People also manage to fix the problem doing certain steps. You should try too:
#community-support message

[foggy garnet]

can someone tell me what causes this pixely effect at far range?

[languid burrow]

Done already

[signal robin]

its just bad rendering at distance due to settings

its on the edge of your loading distance

[fast tiger]

i would also like to know what settings keep my game sharp in distance

loading distance? do you advice to put it on 1500m?

[signal robin]

no

the game looks and runs like shit

[fast tiger]

i see

[signal robin]

not really worth trying to smooth over pixels

[fast tiger]

I put everything on low and do the 4x sharpening

lets me detect people at distance

but also melts my GPU

[fervent idol]

I have the same problem with my mail since 3 days

[fast tiger]

what steps did you do so far?

[fervent idol]

all now Im waiting

[still river]

Same here, I just contacted [e-mail] but there is no answer

[fervent idol]

I wirte a support mail too

[languid burrow]

Which provider?

[fervent idol]

web.de

[fast tiger]

what guides did you follow?

[languid burrow]

Same here

[still river]

gmx.de

[fast tiger]

people with gmail had the same problem

but it less likely i feel like?

[fervent idol]

withlist forwarding .....

[languid burrow]

I think it’s all the german mail provider. GMx Web

[fervent idol]

yeah its the same

[fast tiger]

this is not the correct email adress

??support

[white steppe]

[e-mail]

[fast tiger]

Guys, i do the same experience every week:
People say they follow all guides and then i ask questions and it turns out they don´t.
Please follow every step written here:
#community-support message

[fervent idol]

I do all the thinks and nothing works

I have the problem since 3 days

[still river]

Okay, I revisited it and did every step, but I really think it's a German mail provider problem

[languid burrow]

Yep

I would chance it but I can’t login 🤣

Change

[cinder raft]

+code

[fast tiger]

i met a few people who create a gmail just for a game
and then couple years later forget the pw

thats way worse, i hope support will help u soon

[fervent idol]

is there a solution? and only the support can help us or is my account lost ?

[fast tiger]

what emails did you whitelisted?

email adresses

[neat remnant]

Why does my ping spike randomly when i play raids or even in main menu, is there a fix for this?

[fervent idol]

[e-mail]

[fast tiger]

what are your PC specs?

[fervent idol]

[e-mail]

[fast tiger]

👍

[fervent idol]

this mails

[fast tiger]

then just be patient

[fervent idol]

ok thanks 🙂

[neat remnant]

Nvidia GeForce GTX 1650 SUPER, Ram 16 gt and AMD Ryzen 5 3600 6-Core Processor

[fast tiger]

16 GB Ram?

[neat remnant]

Yes

[fast tiger]

Usually its an internet problem on your end. Test it with a tool called ping potter for example

I have seen people having same problem with low Ram too. 32 GB Ram for tarkov is advisable

[neat remnant]

Damn, still thanks for the help

[vagrant fox]

Best place to find labs acces cards this wipe?

[versed ember]

Hey guys, i have a Problem with my email code when i want log me in on the Website the code dosent come to my mail anyone have some ideas `?

[languid burrow]

You are not alone 🤣

I asked a friend who is logged in the game to log out and try. And he also gets no mails anymore. SO DO SOMETHING

[fast tiger]

Make sure you follow this. The link first, then the steps in the discord message
#community-support message

[long crag]

Did they increase the rarity of KEK tape? I used to find at least one every 3 raids but this wipe I haven't found a single one in 149 raids

and this is after countless drawers, toolboxes, hardware spawns such as back of oli, etc

[cedar sand]

Pretty much all items are rarer this wipe

[cedar sand]

You are asking other players to do something, none of us can make BSG send you emails

[long crag]

It's pretty crazy I found a Ledx in a random scav's pocket before I found a KEK tape in any container that spawns it

[devout gulch]

Hello. I completed the raid for the scav but the things that I took out of the raid are not displayed in the save, what should I do?

[cedar sand]

No one here can help with this and please don’t ping community managers for such things, contact support at [e-mail] or open a ticket on the website

[ripe snow]

ok thank you !!

[austere urchin]

What does this option do?

[cedar sand]

When you click trading it gives you a screen displaying all of the traders

[austere urchin]

ah ok i see. Not that useful i guess xD?

[analog bridge]

Anyone had the issue where you buy something from the flea and it says you don't have space but still takes your money??

I lost 2 million

[proven carbon]

2 months later...... still not fixed

nothing out of the ordinary

[astral echo]

ask him

[cedar sand]

@astral echo Reports go to #discord-mod-mail

Do not type such things here

[still river]

I'm still experiencing login issues, please fix this security code verification problem.
Like @languid burrow , I'm not receiving any email with the verification code.
It's really frustrating to buy a new game and not even be able to download it.

[proven carbon]

never really understood how games like EFT, SΤΑLΚΕR, DEAD FRONTIER RPG 1/2, DIRTY BOMB, ARMA, LEAGUE OF LEGENDS etc where your characters shoot each other, call each other names, gamble etc, but if we swear in discord, steam discussions, or god forbid you type something that would only pass as harassment in today's day (calling someone fat) in game chat, youll get suspended or banned...

[cedar sand]

Because Discord has different rules than video games do

Especially servers that are partnered with Discord themselves

[night crow]

Good morning, I'm having trouble accessing my account and I need help from support.

[cedar sand]

??support

[white steppe]

[e-mail]

[proven carbon]

that doesnt excuse the extreme filtering of replies

[cedar sand]

It actually explains it perfectly well

This server is an official Discord partner

If we do not enforce community guidelines, this server ceases to exist

It's very simple

[proven carbon]

NOT when i dont refer to anything thats 15+ or controversial and yet my reply still gets filtered out

[cedar sand]

The only time you have been filtered in this server is when you called someone a nasty word in PVE chat over a week ago

[proven carbon]

not THAT kind of filtering, the one where you dont get a warning before your comment POOF disappears with no explaination. THAT filtering i mean

[cedar sand]

Other than that it's just spam like sending 25 "."'s in a row

[cedar sand]

Yeah because you are spamming

Just stop doing that and the comments wouldn't get deleted

[proven carbon]

yeah, because sometimes the dots, can shift the tones of certain words

[cedar sand]

Yeah... Like this...

Not like this..................

It's really not that serious man just don't spam and the spam filter won't get ya

[proven carbon]

i see.. so is that automatic or is it the mods doing it?

[cedar sand]

It is the spam filter

If a mod was doing it you'd get a warning for it

[proven carbon]

so it automatic

[cedar sand]

Yeah, it's the same if people try to modify their text or if they use too many line breaks or if they send links in channels they are not meant

It filters out 99% of the spam bots

[proven carbon]

regardless my issue is still not fixed. i cant log in and last time i played was pfft i dunno maybe Winter or Spring

[cedar sand]

Please contact support at [e-mail]

[proven carbon]

i did and they gave me the most unhelpful answer

[cedar sand]

Well they are the only people that can help you access your account

[proven carbon]

oh its just an occasional anomaly, just close the game and wait 20 minues and you should be fine ''cough'' if it was occasional i wouldnt be complaining about it every day, would it?

[cedar sand]

I think you need to explain your issue better to them, you told me that you cannot log in to your account, that has nothing to do with the game, so they must not be understanding you correctly

No one here can offer you account support, we are players just like you

[proven carbon]

4/2/25 yeesh

[cedar sand]

Do not post links to sites that violate the license agreement

[gleaming pumice]

Could someone help me with this? 5800X3D, 7900GRE, 32GB 3600 (went 64gb to test it but didnt help/do anything noticable)

[lone abyss]

Got feedback. But not rly helpful for the verification problem
"Hello. We apologize for the long wait for a response. Please try to request the letter again if the problem persists, send the email address to which the letters are not being delivered."

[fast tiger]

👍

[fast tiger]

#community-support message

[fast tiger]

what did you try to fix it so far?

[steel jay]

How can i fix the unity error?

[fast tiger]

Scroll down to
https://www.escapefromtarkov.com/support/knowledge/441
GAME CLOSES WITH THE UNITY ERROR

[night dock]

do flea market will open this wipe ?

[fast tiger]

no one knows

[gleaming pumice]

I tried this and followed the exact steps but didnt help sadly..

[fast tiger]

check out klementine on youtube for settings

[slim spruce]

you should try adding more page file

[slim spruce]

that is only for freezes when shooting

[gleaming pumice]

Good advice, watched most of his vids. Some recent ones only revolve around NVIDIA GPU's sadly

[proven carbon]

I submitted this: ''I havent been able to log in in months. Its not an occasional issue like maybe every once per week or whatever, its a permanent issue. PVE/9097171, literally my account ID number and it says 4/2/2025 last online. I dont wanna be here submitting bugs/issues, but apparently its a must if i am EVER gonna be able to play the game again'' and i also added 2 screenshots so hopefully its clear enough for them to understand that my issue is not compared to an anomaly, but permanent

[gleaming pumice]

I already tried various settings for paging file too and also tested 64gb ram. Anything else I can do there?

[slim spruce]

lower ram speed to 4800 for ddr5, 2133 for ddr4

it could be ram instability

[gleaming pumice]

I use xmp on 3600 ddr4, maybe disable xmp then?

[slim spruce]

yes the ram might be unstable

try 2133

[gleaming pumice]

Interesting, I do think its like a RAM related thing or frame timing issue

Will give it a shot later, thanks!

[gleaming pumice]

Would custom ram speeds also be a solution or not?

[slim spruce]

just try 2133 if xmp has that option

[fast tiger]

doesn´t this pin just removes old drivers?

[slim spruce]

nvidia drivers when you have amd

[fast tiger]

i see

[feral thistle]

why is my account blocked for 3 days

i was playing 12 hours ago and now i’m blocked out of my account for 3 days

[hoary mountain]

Im stuck on infinite loading when launching the game any help?

[fast tiger]

what does it say?

[slim spruce]

either name or voip abuse

[upper bough]

I have an issue where anytime I try to load in, scav or pmc, I get “server connection lost”. It’s not my internet, it’s not cache, it’s not logs, even reinstalled and it didn’t resolve the issue.

[slim spruce]

even on factory?

[upper bough]

On every single map.

[slim spruce]

This is usually because of an improper network connection type known as dual stack lite. You may have to contact your ISP to get it changed to regular dual stack.

[upper bough]

I’ve had the same ISP and have been playing for weeks and never encountered this issue until about two hours ago, I was even playing this morning.

[slim spruce]

This problem tends to start randomly. Very common.

[pallid stump]

Not sure if I missed anything, but how can I make limited channels?

[inner zinc]

any way to contact staff? the "support" e-mail is not responding. and the launcher say my account doesnt exist

[slim spruce]

The email is the only way. Please be patient.

[surreal aspen]

takes a few weeks sometimes but they do respond

[pine ore]

is the only way to contact them via email? it says I do not own the game when I logged in randomly? like wtf

[loud moss]

yes]

[pine ore]

smh can't play this weekend prolly W

[pine ore]

same here been playing for almost a month and now randomly says I have to purchase again, like wtf

[lone osprey]

Hey, what can I doo if I didnt get stuff from a code I redeemed?

[cedar sand]

??support

[white steppe]

[e-mail]

[cedar sand]

Please contact the official support email

You can also open a ticket via the website support section

[static moth]

any ideas how to fix infinite loading ?

Currently checking integrity files

[lone osprey]

Alright, ty

[inner zinc]

yep, no answer yet

[outer spear]

The 55 min SCAV cooldown is a punch in the stomach, am broke.

[inner zinc]

I cant, ask for my email, and they say my account doesnt exist, my email is not associated with an account... so

[slate pulsar]

can someone help me? i have still the problem of not getting the verification mail -.-

[slim spruce]

Go here

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And first back up these ini files by copying them to another folder on the desktop.

Try deleting graphics.ini first and try again, then delete the rest if you still have the problem.

If this doesn't fix the problem please paste the files you backed up to replace the files that took their place in that folder.

[nimble zodiac]

Could a Core 2 Quad Q9650 and GT 1030 2gb, with 8gb of ddr3 ram work?

[slim spruce]

the game will not run on 8gb of ram

nonetheless ddr3

[nimble zodiac]

Would 16gb let it?

[slim spruce]

that pc is too old, the cpu can't handle the game

[lone abyss]

i got a email back from support, but no help today. maybe tomorrow

[nimble zodiac]

Or is the Core2Quad too old?

[slim spruce]

too old

[slate pulsar]

yeah same here

[fast tiger]

#community-support message

[slate pulsar]

i have done this

[fast tiger]

what email adresses did you put on whitelist?

what email provider?

[slate pulsar]

web.de

[slate pulsar]

if you mean this

[lone abyss]

gmx.de

[slate pulsar]

same company 😄

[fallow orchid]

someone hacked my husbands tarkov and changed the email address....we cant get into his account now...they also changed the region to europe. Anyone know what to do. We cant open a ticket because the email is changed. Ive tried emailing their support email but no response yet.

[fast tiger]

Scroll down to

"What to do if your account was hacked"

https://www.escapefromtarkov.com/support/4

Make sure you have the support email on whitelist

??support

[white steppe]

[e-mail]

[fallow orchid]

thank you. ill go through it right now and see if it works

[fallow orchid]

We sent an email to support with all the info for email not found. He did try everything for the account hacked part and cant get past the reset password because they changed his email.

[fast tiger]

make sure to put the support email on whitelist

??support

[white steppe]

[e-mail]

[sterile forum]

anyone have a solution for not receiving the verification code after upgrading the pc? cant even login on the webiste cause i dont get the code. tryed to whitelist the tarkov mail, tryed to change the host files on my pc, tryed to spam nothing works and the support dont answer...

[fast tiger]

#community-support message

[slate pulsar]

hahaha have same issue here 😄

[sterile forum]

its so annoying, after finally upgrading the pc for the game i cant play the game

[slate pulsar]

yeah same for me

[still river]

I did all the steps, whitelisting, checking mails, checking spam, waiting, conntect support twice.

I also got a feedback mail from Support, same text as @lone abyss ""Hello. We apologize for the long wait for a response. Please try to request the letter again if the problem persists, send the email address to which the letters are not being delivered."

But also with no followup and no more help.

[fast tiger]

there are some more suggestions here:
#community-support message

[still river]

I just checked it again and the verification problem stays the same, no mails

I know, I check and tried them, but if the this verification problem still stays I cant, login with an other browser nor the BattleState game client

[daring musk]

what is the best map to do coop ai exfil i have alrady done streets interchange and reserve

[icy pelican]

Have the PVE servers been having issues the past few weeks? I feel like my game is constanlty having trouble loading traders/my inv/ quests etc and I keep getting (Backend error: Request timeout)

Like half the time I move stuff around in my inv it ends up timing out and i have to do it again this shit is annoying as hell

[warm mica]

Are there any tips that actually work for using more GPU and CPU in Tarkov? It's horrible to play worse than you did 7 years ago on a better computer.

[shrewd geode]

This is bad UIUX, there must be a trigger button to send the verification code if you integrate auto-send system to avoid failure like this.

[shrewd geode]

Doesn't make any difference

[languid burrow]

We know. But they are not willing to do something 🤷‍♂️

[warm mica]

I play better on my old i7 7700k gtx 1070 than on my i9 9900k rtx 5070ti. It only happens to me in Tarkov, which doesn't use all the necessary resources.

[rose glade]

guys what i need to do with ts

help pls

[shrewd geode]

restart your wifi few times will do

[languid burrow]

Why it should?

It doesn’t work at work , at home or at my friends home so 🤷‍♂️

[vivid briar]

Did everyone who entered the new code, receive their loot right away? I entered it the day BS announced it but no message from System yet. Just curious.

[limpid dove]

I'm not receiving any email with the verification code... Trying everything... BSG Support is not responding since days 🥲

[wise oriole]

im on the same boat. they answered my e-mail after two days but they asked some details even tho i gave them enough info for stolen account. now im waiting another mail from them. its been 5 days in total

[chrome matrix]

guys have they removed the NOTES feature in tarkov?

[rugged oasis]

hi

What can I do if my Secure container Epsilon is missing and I need it for the mission now?

I already received it once, but it's nowhere to be found.

[fast tiger]

That?

[fast tiger]

yes, right away

[fast tiger]

follow those steps

#community-support message

[chrome matrix]

oh yeah thanks

[still river]

So, is this still the current situation? Multiple people are experiencing the same issue where they’re not receiving any emails from the Battlestate Games system and are completely stuck? We've all followed the steps in the official guide, contacted Battlestate Games support multiple times, and yet the system still doesn’t work?

When support finally reaches out via email, they just ask us to confirm whether the issue still exists — and when we do (both here and in direct contact with support), nothing changes. There’s still no solution.

We paid for a game and we can’t even play it, not even download it, because of this verification code email bug?

[frank elk]

Hi! Does anyone knows how to fix this?

[lone abyss]

community mods cant help us... the only way, if its possible, that the community mods can conntact BSG per PM and forward the problem

[frank sierra]

Do negative effects from items like body armor (-turn speed etc) also apply when they are not equipped but in you backpack?

[untold pasture]

i have my heal on release so i can choose with part to heal, since like 2 days when i hold it, i see the selection for like half a second and then it disappears but i can still choose but i dont see which i have selected, anyone know what to do?

[fast tiger]

no

[fast tiger]

do you use mousewheel?

[untold pasture]

yes

[fast tiger]

🤷

[frank sierra]

thx

[languid burrow]

Yeah that’s it. You get no response from bsg. You get not verification mail. You even got no message from bsg after you mail the support. Great company. This is so ridiculous.
I played a game I can’t play because of an email failure. Can’t say how angry I am.

[umbral compass]

Does anyone know if the overseer key is disabled?

[fast tiger]

if it doesn´t spawn you mean?

I spawned with it on my scav today

[agile kindle]

I have the same issue…

[fast tiger]

do you use a german email provider?

[agile kindle]

yes

[fast tiger]

Just to do everything BSG and community advises, try to follow those steps:
check out if this helps:
#community-support message

first link, then the points in the message

[agile kindle]

I did everything, tried every fix on the Internet

[umbral compass]

can u open for me?

[fast tiger]

no

[fast tiger]

That can mean everything. Make sure u followed the things that are advised by BSG and community

[agile kindle]

Already done , I think the support has to do something , maybe change my email or delete the 2FA

but im already waiting for 6 days

[fast tiger]

i hope it works

[languid burrow]

I know

[terse night]

The support won't do shit.. Multiple people can't login for days and they simply don't care and won't do anything. Worst customer support I've ever seen

[languid burrow]

Would like to know if it works with Gmail or another provider who is not DE mail

[agile kindle]

jup

[light totem]

Constant error 214 when opening trader screen

litteraly cant access traders

restarted game , now i click traders and it just throws me back to the menu

[slim spruce]

you are temporarily banned from traders/flea. Wait a while.

10 minutes first time

[worn nest]

this wipe is so shit lmao

[surreal aspen]

cap

[soft reef]

@foggy garnet

i validated like 3 times

[foggy garnet]

There's quite abit of people that has had this problem some people's fixed it by reinstalling the launcher and someones fixed it by deleting the shortcut lol

But if those 2 doesn't work people's fixed it by reinstalling it on another drive

Try uninstalling the launcher without uninstalling the game first

then locate the game files again see if that fixes it

[soft reef]

will try

[soft reef]

is this gonan uninstall the game too

[foggy garnet]

I'm not completely sure tho

[soft reef]

i took the risk

didnt uninstall the game

[foggy garnet]

Okay

[pallid axle]

Has anyone had an issue where they extract or die and it takes forever to load back to the main menu or it doesn’t load at all and just crashes? I’m assuming this may be because of my computer specs but I’m not sure

[soft reef]

the captcha wont end

i keep doing them and it wont work

[foggy garnet]

😭

[soft reef]

bro ive been doing the captchas

it sbeen like 10 mins

[foggy garnet]

Even the official EFT site doesn't offer any help 😭

[foggy garnet]

Try restarting launcher and then PC maybe

Noone really seems to have any fix for it

[visual plume]

Anyone know where i can get the key for dorm 114

[foggy garnet]

This car has a chance of spawning a jacket with a low chance of 114 in it. Very low cuz its been like 20 raids and i still havent found one

[worldly pendant]

Is anyone able to help me get the game to download?? spent around 3-4 hours trying allllll the steps online and the main forum and NOTHING is making the game download

[tame wyvern]

Having an issue with lights on foliage, when I move everything flickers and depending on the direction I strafe, it almost looks like my character has a reflection on him or a flashlight on. Anyone know what setting could be causing this?

[warped jackal]

hey dunno if anyone can help i am in a raid in pve and i tried to drop my backpack now it is just flashing and i cant shoot or interact with anything. Any idea on a fix for the raid?

[tame wyvern]

usually alt+f4 and reconnect helps with those issues

[slim spruce]

this is sharpening, probably in monitor settings

like overdrive with ghosting

[tame wyvern]

i disabled my image enhancement on my monitor and it definitly helped but i can still faintly see the "flashlight" effect

much much better now though

[slim spruce]

it's likely still a setting on your monitor, and you can prove this with making a video and posting it here

[tame wyvern]

very playable

[slim spruce]

captured in machine

[tame wyvern]

yeah i did a video capture with nvidia instant replay and its not visible so it has to be a monitor setting ill play around with it, thanks!

[languid burrow]

Could someone with a gmail account please logout of the eft website and login again with the verification mail. To tell us if he gets the mail ?

[left surge]

literally no difference in my fps at all

I tried all resolutions

[fast tiger]

I did, works fine

[left surge]

it s the same fps

[fast tiger]

I did it at work and at home

I get the code apways instantly

But others with gmail had this problem too

[languid burrow]

K thx

[lone abyss]

currently dont work with web.de and gmx.net

[stable pumice]

So I just bought the game, opened the launcher, and clicked install. Literally doesnt do anything

I dont know if I just wasted 80 bucks but it would be nice to get some help

[slim spruce]

??installissue

[white steppe]

If "nothing happens" when you try to install, and just see the install button again, with no progress after confirming the location to install, choose any folder within C:\Program Files (x86)\ like "EFT" in there and start the launcher as administrator. That location has less permissions and will work.

[slim spruce]

read this

[stable pumice]

doesnt work

i mean I went to program files 86, and u said choose ANY folder?

none worked

[pure frost]

i have a bug with Mosin Sniper 4/5 bullets and you can reload unlimited times but it will still remain 4/5 while consuming the bullets.
how can i report it to eft team?
here is the link to the video btw: https://www.youtube.com/watch?v=K6UHi-PKxqI

[cedar sand]

this is not a bug

when you pull the bolt back you eject a round

if you want to load it 5/5, pull out your melee weapon and drag a round onto the mosin (this is 6 rounds total)

the 4/5 means 4 in the mag and 1 in the chamber

if you look inspect the weapon you will see there is 1 round loaded into the weapon

and the magazine has 4 rounds remaining

[stable pumice]

doesnt work

[slim spruce]

You make a folder there

[crisp ridge]

hi i dont recieve my 2fa email, is there anything i can do?

[cedar sand]

#community-support message

[slim spruce]

Did you start the launcher as admin as it said?

[stable pumice]

always did

ill try again

[slim spruce]

Then that error should not show

[pure frost]

ohhhhhhhh learned something new.
thank you

[crisp ridge]

already did this things

[stable pumice]

ok it finally worked thanks

[cedar sand]

Then you will just have to be patient and wait until you receive a code

[crisp ridge]

i wait since 5 hours lol

[cedar sand]

Some people wait days

As it says in the message I sent you

People say that they receive it after some time when they keep trying

[crisp ridge]

in the message is 5-10 mins

[cedar sand]

Your only other alternative is contacting support as instructed

No one here can magically make a 2FA code appear for you, I'm sorry

[crisp ridge]

how can i open a ticket without being logged in?

[cedar sand]

It tells you the support email in the post that is linked

This is the post that I linked to you

And you said you tried all of it

[night crow]

I need help accessing my account because I no longer have access to the two-factor verification code. I've sent emails to support from both my main email and my account email, and nothing, no response. Please help me, please.

[cedar sand]

No one in this Discord server can help you with accessing your account

Only support can help you with your issue

[night crow]

And how do I talk to support without email, since no one answers me?

[cedar sand]

[e-mail] is the only channel to contact BSG support

opening a ticket just sends an email to them and forwards messages to your account support section

This server does not provide official support, only support can provide support

[spring moon]

why TF is my dl speed stuck at 5-6 MB

can I fix it

[lusty copper]

no that's bsg servers fault

[spring moon]

daym

ruskys dont wanna pay for better servers even tho the unfinished game is 50+ euros?:D

[cedar sand]

Because downloads are throttled

[slim spruce]

you can get around it with the manual download in the pins

[spring moon]

ty tho

[mental knot]

Hello everyone, I hope you are all well.

I got a new motherboard/processor yesterday evening. Since then, I haven't been able to log in to EFT (neither the website nor the launcher). I'm asked to enter a two-factor code, but I haven't received any email. I checked the forum, reinstalled the launcher, and tried to reset my password, but nothing works. Has anyone else had this problem and has any advice? Best regards

[wise oriole]

hello, how long it takes them to reply to my email? im waiting for my problem to be solved after 4 days still no reply.

[jovial kettle]

I got the problem rn that my ping is way higher then normaly. i have this problem since i had to flush my dns cause i couldnt connect to any servers. i just selected for DNS servers 1.1.1.1 and 8.8.8.8 but it didnt realy change anything

my ping is about 60% higher on all servers

i have ethernet and 100mb

and sometimes up to 30% packetloss. but only in tarkov

[worn kite]

Have the duo and trio channels been removed ?

[cedar sand]

#lfg-info

[worn kite]

Thanks. Do you have any suggestions on how to keep it to 2-3 player groups?

I find with the new system it always turns into 4-5 mans

[cedar sand]

The channel explains how to do it

[jovial kettle]

Bro tf is this shit. i lost my kit because i had to reconnect 4 Times in the fucking raid

[worn kite]

Ok took a moment to understand but I got it. Thanks!

[icy pelican]

Is there anyway to fix repeated backend errors on pve

[visual plume]

If u find it can we run the key together xD

Im bottle necked on farmacist

[dry oracle]

anyone have idea how to fix error connecting to auth server ERROR: 213, when trying to login

[slim spruce]

re-login to the launcher if you can

[warm urchin]

im a controller player , will it support controller in the future because i just bought the game

[dry oracle]

tried that, restarted pc, launch the launcher in administrator mode, didn't work

[lusty copper]

i would imagine official controller support is very unlikely for tarkov

if they did, it would atleast be after 1.0 or not for a very long time because something like that would be rather low on the priority list

[warm urchin]

thank you good to know

[lethal apex]

How do you get in co tact with these guys

[loud moss]

??support

[white steppe]

[e-mail]

[mighty rapids]

Careful if you get a trader/flee bot check, if you press X and in some cases complete it you can get trader banned

In my case it was quickly resolved however

[violet flicker]

my computer shuts down when I play tarkov sometimes, is this normal?

[foggy garnet]

Same lol

[deft pulsar]

Anyone else running into very strange server disconnect errors? Feel like it's just me, but I thought I'd ask to be sure.

[cedar sand]

Strange how?

[deft pulsar]

Haven't changed any settings or PC hardware, my internet connection is stable and I don't get any ping or packet loss. Longer than usual load times on PVE. Enter a raid, goes smoothly until I enter a building, then I get an instant server disconnect. Reconnecting lets me run in place, then gives it to me again.

[cedar sand]

PC specs?

[deft pulsar]

5900x/3080/32gb ram

Has worked fine for me, all year, now I can't load into a raid without the dc. Just submitted a bug report, but I'm not sure what else to try. Did have an nvidia driver update, but issue persists.

[cedar sand]

Try rolling back the driver, lots of users report issues with the latest ones

[deft pulsar]

issue started on the older driver.

[cedar sand]

If that doesn’t work follow this guide and lower your graphics settings

??pagefile

[white steppe]

#community-support message

[deft pulsar]

But what would have changed to make me run lower settings?

[opal tangle]

"Unable to reconnect to the game", what should I do since I can't open the game ?

[cedar sand]

Many many things can change game version to game version, also changes to your system in terms of drivers and software, also physical wear on components not running as they once did and interacting with those drivers and software

Just because something worked before doesn’t mean it will be the same indefinitely

[deft pulsar]

sure, I can understand that. I guess I was just expecting in terms of a huge update to either the game or my hardware.

I'll try lowering settings before I get any deeper into solutions.

[rugged oasis]

hi
What can I do if my Secure container Epsilon is missing and I need it for the mission now?
I already received it once, but it's nowhere to be found.

[cedar sand]

Nothing, you don’t have it anymore then you can’t hand it in

[stoic current]

are we allowed to submit cheater screenshots to the #screenshots chat?

[cedar sand]

No, as outlined in our server rules

[stoic current]

oki justwanted to make sure, thank you

[simple saffron]

why?

[gloomy canopy]

Hello, I've recently tried to download Escape from Tarkov again. But the thing is, I can't seem to download the BSG Launcher from the website. It keeps on saying that "It can't be reached" and "cdn-11.eft-store.com took too long to respond."

as a side note, I'm in the Philippines. Not sure if this info helps

[crisp ridge]

is there a way to get support faster than the email conversation?

[lavish garden]

How can I increase the volume of VOIP in game? Other players voices are very low.

[fast tiger]

No

But u can check the pinned messages for possible solutions

[sullen rock]

can someone help me with this problem on arena? whenever im playing my game will randomly drop frames like crazy mid game but when i die they go back to normal ive bever had this problem before

[crisp ridge]

already tried everything

[indigo lichen]

wait wrong chat lol

[surreal aspen]

(toolboxes is where i got mine)

[indigo lichen]

just toolboxes in general? i've looted so many and have not found a single one o.o

[surreal aspen]

the big ones like in reserve are good

[indigo lichen]

gotcha, thank you, i will take a look

[tranquil osprey]

does anyone know why i can't turn dlss on perfomance/ultra perfomance?

[cursive violet]

Yo, I have Unheard addition but don't have access to the Arena, also lost my DPST a bit ago.

[supple gull]

Any one having problems with the endless loading at starting game and after raid ??

[lone abyss]

anyone feedback from the support for the verification problem?

[supple gull]

Tried a new win instal new driver new ssd no help still sometimes it work sometimes it doesnt

[ebon sandal]

does anyone know if arena crates are bugged ? because i opened them at my workbench but they still exist in my stash and there was no loot ? i even restarted the game

[cedar sand]

You don’t play at a high enough resolution

[cedar sand]

You have to right click them and open them once they’re unlocked

[cedar sand]

You must login to the Arena website, DSPT has nothing to do with Arena or Unheard edition

[tranquil osprey]

i just hate how unoptimized this game is and how its eating 41gb of ram atp il rather see pixels on my screen for atleast 100+ fps ffs

[languid burrow]

nope

[cedar sand]

How much RAM do you have?

And utilisation and allocation are different things also

Just because task manager says 41GB that doesn’t mean that it is in use, it can also be just committed

The client will allocate whatever is available to it and then use what it needs from that pool

[tranquil osprey]

16gb

[spice storm]

had a bot check, i didnt do it, now its locking me out from traders

[cedar sand]

??pagefile

[white steppe]

#community-support message

[cedar sand]

Follow this guide, it may help

[spice storm]

I've restarted the game because it originally had an error message saying 'banned from flea market'

[tranquil osprey]

i have it on automatic

[cedar sand]

You have to wait 10 minutes

[tranquil osprey]

i used to have it on 16gb raw ram and 10gb pagefile

and i used get bsod cuz not enought ram

[cedar sand]

Yeah. Follow the guide.

The guide does not say to use automatic or 10gb

[tranquil osprey]

32 or 64 wow big

my ram atm btw

[cedar sand]

Mate, please just try the guide

It helps users with 16GB RAM

[tranquil osprey]

i get it but wont make much difference atm

[cedar sand]

For some people it has the game for from literally unplayable, crashing before each raid and blue screens, to no issues

It definitely can and has made a difference for many many users

[tranquil osprey]

i mean for me to fix bsod i just put it on automatic

and im fine since then

ngl wish tarkov changedd their engine to something more stable

[halcyon belfry]

i got my acc stolen

[upper bough]

After trying LITERALLY everything, i still cannot play the game. Every 20th attempt i will get in but 90% of the time i get "Server Connection Lost", it's not my network setting, flushed my dns, reconfigured router settings, contacted ISP and it is dual stack never even was dual stack lite, i have zero clue as to why the game suddenly became unplayable.

Has anyone else encountered this and found a resolution?

[cedar sand]

??pagefile

[white steppe]

#community-support message

[upper bough]

@cedar sand trying it now.

Nah, still getting it.

[cedar sand]

You followed the guide exactly as it says and restarted your system and loaded into a raid in that time?

[upper bough]

Yes followed it exactly, restarted, opened launcher, went into a raid, server connection lost.

[cedar sand]

Then it is likely a connection issue

What servers do you have selected?

[upper bough]

all of US.

[cedar sand]

Remove servers and only select one

[upper bough]

I've tried changing selection. That didn't work either .

[cedar sand]

Well sorry, hope you figure it out

Maybe contact technical support

They can view your logs and help you better

[upper bough]

I've address everything it could be regarding my ISP and network, nothing has resolved it. Just randomly shit the bed and hasn't been working since.

[cedar sand]

have you contacted techincal support?

[upper bough]

Submitted a ticket now, everyone has told me they're useless and will just blame it on being a "network" error on my end.

Which is isn't cause every other server based game i own has zero issues.

[cedar sand]

Well there clearly is an issue, and you're unable to find the cause of it

They are able to view your logs and better understand why the disconnection happened

If they view the logs and determine it's a connection issue, then it likely means that it is

[upper bough]

Guess all i can do is wait. For a game that cost me 450$ CAD, shouldn't even have this bloody issue.

[fast tiger]

What did u do so far?

[halcyon belfry]

i open a ticket whaiting for ancesrs

[fast tiger]

What are ur PC specs?

[fast tiger]

Do you have a suspicion why?

[halcyon belfry]

my game worcket fine

yes they manage get by changing my email adres

i haw purshes history

[halcyon belfry]

You have ordered Escape from Tarkov Standard Edition (1480869316)

You have purchased “PVE” (1483184865)

[hasty tusk]

Hey guys EFT Arena won't start, the lobby loads but the game doesn't load — what should I do? I tried reinstalling the game, my computer setup is very good, and Arena was still working yesterday 😦 there is a loading screen for 20 min

[halcyon belfry]

and i haw uncheard edition too

[cedar sand]

Is it installed to the same folder as EFT? Or are they in separate folders

[cedar sand]

No one in this channel can help you

[halcyon belfry]

now i need to recover my acc

[cedar sand]

You just contact support at [e-mail]

This channel is only other players

[hasty tusk]

I think the same, I haven't changed anything since I first installed it.

[cedar sand]

They cannot be in the same folder

They are separate games

They must be installed separately

[hasty tusk]

but it worked so far, till today

[cedar sand]

But it’s not working now

[hasty tusk]

yup, true :V

[cedar sand]

It working before is kind of implied, you don’t tell a mechanic that your car was working until it wasn’t

The games need to be in their own folders, not the same folder

The files will become corrupted if they are in the same place

[hasty tusk]

so i need to uninstall it, or only put arena in other folder?

[cedar sand]

You will need to uninstall it and then install it to its own folder

[hasty tusk]

I had it installed in this folder

now i cant change the installation folder :v

is it good now?

That's exactly where I had it installed, and it wasn't working. I tried reinstalling it, but that didn't improve the situation.

[cedar sand]

Yes the folders should be separated like this

[hasty tusk]

That's exactly where I had it installed, and it wasn't working. I tried reinstalling it, but that didn't improve the situation.

[jovial kettle]

Hello, so i have problems with my ping and i just tried to connect with cyberghost vpn and i actualy have a 120ms ping instead of 220ms

The only problem is i cant start my game because cloudflare cant verify im a human.

or rather it can but it just instantly restarts for some reason

i basicly start my vpn. check ping and its 120. then i wanna apply server but cant start the game because cloudflare wants to verify. i verify it closes and isntatnly opens again to verify again

[thin fiber]

Hello, I recently upgraded my gpu from a 3060TI 8Gb to a 5070Ti and somehow the game runs worst than before. Before I had like 90 fps on streets and now if iam lucky I get 70 fps and I didnt change any settings. For context, I’ve run every 3DMark benchmark imaginable, and the PC passes all of them flawlessly. So its probadly a EFT problem and I dont know how to fix it. I reinstalled my driver and even reset Windows. My spec is 5800x3D,5070TI,64Gb 3600Mhz CL18,1440p 240hz. Would appreciated any help.

[jovial kettle]

deutsch?

[thin fiber]

ja