#community-support

1 messages · Page 305 of 1

summer hill
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Consider AM5 socket depends on your budget ofcourse

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It might be Ryzen 5 9600 or Ryzen 7 9800x3d

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The minimum you can do is 32 gb of ram

pseudo plank
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Hello guys, if i buy PVE as standard user and in the future i upgrade to Unheard will the PVE price be deducted from the final price?

pseudo plank
ebon lion
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wtf is my isp would reinstalling do anything

slim spruce
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internet service provider

ebon lion
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ahh

slim spruce
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no, if it's that nothing you can do can help

ebon lion
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what about if its the other thing

slim spruce
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this problem is common with dual stack lite configurations

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Another cause could be battleye being blocked by firewalls, you can disable them

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temporarily to see

slim spruce
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windows firewall

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or any internet security software you have

ebon lion
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ok thx

slim spruce
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of which there's no solution besides your internet provider changing to regular dual stack for you

ebon lion
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would that cost anything or just a phone call

slim spruce
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phone call, they might charge for it, depends

ebon lion
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okok thx

inner sable
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They replied and basically said can you describe the problem

loud narwhal
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Can anyone help me with this mistake? the same thing is repeated to me

slim spruce
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@warped latch killing any scav without them personally shooting you first will give you a penalty. Shooting AI for any reason even if they shot you first will also give penalty.

slim spruce
final ether
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Is it just me or has performance decreased?? I haven’t played in a few months but it’s noticeably worse than before

zinc stratus
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Damn is the marathon achievement bugged or something, I just did a marathon raid, including the lab and it didn't give me the achievement

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It did kick me out at one point but I rejoined

compact island
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hi i put den figurine in cultist circle and got 2 deadlyslob's beard oil and no baddie's red beard is that normal

timid lintel
compact island
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fuck

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ty

cedar sand
cedar sand
zinc stratus
torpid mantle
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anyone else unable to download the game?, i click install and select location and it loads for a sec and does nothing

white steppeBOT
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If "nothing happens" when you try to install, and just see the install button again, with no progress after confirming the location to install, choose any folder within C:\Program Files (x86)\ like "EFT" in there and start the launcher as administrator. That location has less permissions and will work.

slim spruce
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see above

quick sedge
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So does support ever answer? Curious how long it usually takes cause im tryna play

torpid mantle
mild oracle
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does anyone know how to fix the extremely long black screen after leaving a raid

safe tiger
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i keep trying to launch eft arena and a decompressed error keeps popping up?

cedar sand
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If they are; verify the files

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This error means files are corrupted or unreadable

timber sonnet
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Hi guys every time i wanna change something on my profile in battlestate they want a 2fa code but i dont did that

hexed dirge
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Dear Chads, Sorcerers, and Wizards, I humbly request your aid in finding the one they call... Killa.
Me and my fellow brothers have ran over hundred grueling raids, and, to our unfortunate luck, have only found his lifeless corpse. This is our most desperate hour, our roubles are running short, we are in dire need of assistance. For those who who extra hand to give, dm me or my troubled fellow @tawny spruce Thank you for your time.

solemn terrace
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anyone know how to fix "Error 5: Access is denied." when downloading bsg launcher? and no the fix is not running as administrator

slim spruce
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and from what? browser or

solemn terrace
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i downloaded the launcher from a browser

slim spruce
solemn terrace
slim spruce
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try in a private tab

solemn terrace
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just deleted all my bsg folder that were already made and it worked

slim spruce
solemn terrace
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got the launcher downloaded and now this

slim spruce
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launcher start as admin

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and choose any folder within C:\program files (x86)\

solemn terrace
ebon lion
burnt sable
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I have a problem when I play Escape from Tarkov, which is that it kicks me out of the game and gives me this crash

cinder stratus
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SYMBOL_NAME: BEDaisy+775a3b
MODULE_NAME: BEDaisy
IMAGE_NAME: BEDaisy.sys
STACK_COMMAND: .process /r /p 0xffffac889d32f200; .thread 0xffffac88dadf3040 ; kb
BUCKET_ID_FUNC_OFFSET: 775a3b
FAILURE_BUCKET_ID: 0x139_3_CORRUPT_LIST_ENTRY_BEDaisy!unknown_function
OSPLATFORM_TYPE: x64
OSNAME: Windows 10

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BSOD occours when launching fl studio at the same time as EFT

slim spruce
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change ram to base speed 2133 or 4800 for ddr5

cerulean turtle
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this normal?
i also crash after every raid without fail

cerulean turtle
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20% Usage

smoky summit
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Can vengeful Killa spawn in labyrinth without tagilla spawning?

stone lion
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Who can help me? The game looks very weak at ULTRA settings.

errant storm
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updated bios now tarkov wont work blue screens

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PAGE_FAULT_IN_NONPAGES_AREA

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used chat gpt to try and trouble shoot everything but nothing seems to work

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changed vram speeds adjusted voltage reset everything to defult i-914900k 2x 16 gigs ddr5 6000 4070 windows 10 idk could be bad ram or psu issues

errant storm
mild flame
wide gorge
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When playing on Lighthouse, I usually get 70–80 FPS consistently, whether as PMC or scav. However, several minutes into the raid, the framerate drops suddenly to 30 FPS — only when looking in certain directions (typically toward the center of the map). Oddly enough, if I turn and look toward the ocean or the bridge, FPS immediately returns to normal. A few minutes later, the issue resolves itself even when looking in previously problematic areas. This performance dip isn't tied to my location on the map and doesn't persist for the entire raid.

I'm aware of older (2023) reports of memory leaks on Lighthouse, but this doesn't feel like the same issue — I’m not getting a slow degradation in performance. Instead, it’s stable → sudden drop → stable again, in a cyclical way and only happens once per raid.

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Specs:
CPU: Intel i7-13700K
GPU: RTX 3080 Ti (Driver v528.03, March 2025)
RAM: 64 GB DDR5
Monitor: 3440x1440 @ 240Hz (HDR capable)
OS: Windows 11 Pro

slim spruce
dreamy thorn
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what headset I can wear with fast ears MT?

slim spruce
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there is a fast mt ear set

dreamy thorn
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the white one yea?

slim spruce
dreamy thorn
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wait

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so I can't wear headset with the ears on?

slim spruce
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that is a headset

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the ears are a shield for these

dreamy thorn
slim spruce
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well maybe so

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gotta pick

dreamy thorn
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it used to be able to wear headset underneath

errant storm
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@slim spruce yes or gives a window crash

slim spruce
errant storm
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i did update bios yesterday and its been downhill sincw

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@slim spruce

slim spruce
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7zip should not be used in the driver installation

errant storm
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i dont have 7 zip

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how do i install the driver

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@slim spruce

vagrant heart
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how many times takes the support to answer?

somber breach
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anyone else black screening then freezing for tarkov to crash. load back into game and it acts as if i never went into raid. still have my loadout but nothing aquired in the raid

subtle drift
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How long does it take for support to respond?

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And what to do if there is one?

timid lintel
bold epoch
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Is this rare and what is it used for?

timid lintel
# bold epoch

It's pretty rare and it's used as a tool for high level medical/tech crafts in the hideout

timid lintel
polar tendon
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I have had this error/problem for a week or so now. Everytime I load into my stash or in/out of raid my game closes. 1. I have reinstalled the game multiple times, on nvidia control panel maximum performance is on. 2. I have updated my Windows updates/BIOS/Drivers/Graphic Drivers. 3. I even installed a program to clean my cached ram every 5 mins. 4. I clear my logs and cache, even verify integrity. Im not sure why I am crashing and if anyone has any insight to my problem that would be greatly appreciated. System specs: CPU- I9-13900k and RAM: G.Skill F4-3200C16-16GTZR DDR4.

thorny lagoon
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i just bought the game but i bought the wrong version i got arena instead of original i put in ticket for swap or refund how long would it take for someone to get back to me

unique kettle
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doesn't matter how long, as they won't swap nor refund

thorny lagoon
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so why would it even be an option to ask for a refund if they dont

slim spruce
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is it .zip or .exe?

ruby arch
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my computer is running very slow and i keep getting bakcend errors in-game, everything looks to be running fine in my task manager and my game ran fine while i was in-raid

stone lion
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Is 60 fps the norm at customs now?

stone lion
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Bsg, learn how to make games

urban pier
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anyone really good with computers and can help me optimize my game im on laptop

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just dm me

ebon lion
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i was told to call my isp and have them switch me from dual stack lite to regular stack but with rogers residential plan you cant do that is there any other way i can fix this or is it time to uninstall tarkov

subtle drift
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Can someone tell me what days support is open?

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Is he available 24/7?

urban torrent
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i have the same issue

crude venture
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Hey all, question. How serious of an effect does the quality of headphones have on playing in your opinion?

subtle drift
urban torrent
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idk

subtle drift
urban torrent
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Idk dude

shut egret
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so someone has probobly already asked this but im shooting my shoot. My tarkov keeps chrashing when i try to start a raid (scav & pmc) and if miricle happpens and i connect its lagging until chrash or server connection lost. I've checked my ip and it based in EU, ive tried to uninstall/install but didnt work. Does anyone have tips for this sort of problem? it worked just fine last night.

slim spruce
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If you can't contact the isp, I mean.

urban torrent
# slim spruce If you can't contact the isp, I mean.

Sorry for the inconvenience, but I would like to know where I can contact the support if I do not have access to my account, since that support email is the only thing I have. Since yesterday I lost access to my account after changing the email of this one.

slender falcon
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I need some help... I am unable to register / log in to purchase the game

slender falcon
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@slim spruceif I knew that I wouldnt be in here... drag me into a room and ill share my screen

slim spruce
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show it here in a picture

zinc escarp
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Any of you veteran pc builders know a decent AIO I can get that’s relatively simply to connect my air cooler isn’t quite doing the job with my 7800x3d under full load anymore

loud moss
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you can dm me

slender falcon
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@slim sprucethose are all I have been getting

slim spruce
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@slender falcon don't show your email .Yahoo can't be used. Try gmail.

slender falcon
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ok

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@slim sprucethx, that was my issue

silver abyss
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Can someone help me find items based off their ID? I have some items that are "Object reference not set to an instance of an object"

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meaning that they are broken and I need to delete them

slim spruce
silver abyss
slim spruce
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on pve?

silver abyss
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correct

slim spruce
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submit a bug report in the launcher

silver abyss
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I have 10 submitted reports and no fix I've had this issue since patch .15

slim spruce
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it might be your internet connection having issues

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try another isp connection if you can like cellular

silver abyss
slim spruce
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the logs do have names besides the items ids though

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If you have glitched items that would directly cause this.

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Most likely on your pmc and not stash

silver abyss
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can I send you the log to look at?

slim spruce
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I am not an expert on it, I'd be just as lost as you.

grave forge
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1.0 better release with a anti-cheat

silver abyss
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supplyData is null
Threshold durability should never be negative on an active repair buff. Overriding ThresholdDurability.
This is the like 90% of my error log

slim spruce
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something with durability like armor or a gun is the problem

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delete everything with durability on your character

ruby arch
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i keep getting backend errors and idk why

slim spruce
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the body itself

silver abyss
slim spruce
silver abyss
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also what is item Boolean

slim spruce
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guns, armor

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that is a term for variable

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general for anything

ruby arch
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i keep getting backend errors, my traders and the flea take forever to load, and sorting my stash takes forever too for some reason

silver abyss
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|Error|Default|[Transit] 664fd710e10129866f05309d Count:0, EventPlayer:False

slim spruce
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delete, do not save it

silver abyss
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my entire kit is new I just built it

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from traders

slim spruce
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then it may be in your stash. You may have to delete everything

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that has durability

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all armor, guns

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meds

silver abyss
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only items with durabilities?

slim spruce
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anything with numbers like 1/1 or 1/100

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yes

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and all guns

silver abyss
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I'm also getting errors for items I don't even have

slim spruce
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it's an insured item, all of those

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you will need to delete almost everything insured

silver abyss
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I thought about doing that

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part of my bug is if I do a pmc raid on a server hosted raid and extract all my items become uninsured, I know this isn't a visual bug because when I look at my total insured items it goes down, and clearing my cache also doesn't change the insured status

silver abyss
# silver abyss

also if the insurance is null doesn't that just mean it's uninsured?

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is there somewhere I could just search for that exact item ID and just find the item to delete directly?

slim spruce
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no, the log is a mess that nobody can read

silver abyss
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and any idea what supply data is null, what the means?

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6e748360a162e51d8e49f663f8fd665c this ID appears in almost all my error logs

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this too

south bone
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Why when I try to sell sugar for 60k I get a fee of 53600? Is it because my sugar is 1/70?

loud moss
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yes

silver abyss
south bone
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ugh that's not amazing at all. I always lower sugar to 1/70 just so I can sell all at once, even the used ones. Well, too bad. I just ate 11 packets and lost a lot money for not noticing that sooner :/

south bone
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extremely silly, especially since sugar is only useful for the moonshine production

silver abyss
south bone
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noone buys sugar to eat it thooo, it takes too much hydration! It's only for in-raid emergencies if you find one

silver abyss
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I mean you can literally sort the flea by item durability it shouldn't be a thing to make shit have a higher fee if lower dura

mortal loom
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https://medal.tv/games/escape-from-tarkov/clips/kx7bWnbmU7SBjlhpl?invite=cr-MSxsNngsMzU4Nzc3MDE2 Almost every few minutes while im in raid my game freezes but its not like a complete crash I can still control my character and hear sounds and the only way that I found to fix it is restarting my game. Is it something with my pc? Or something with the game and is there a known way to fix it?

Watch Untitled by Kryptiic_Vr and millions of other Escape From Tarkov videos on Medal. Tags: Escape From Tarkov

▶ Play video
silver abyss
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I can't host a raid group because I'll get an error

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@slim spruce (sorry to @ you lol) responding to you mentioning to try using my phone as a hotspot, has the same outcome as my regular connection

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tried running a raid on that connection ended with this

slim spruce
silver abyss
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is there somewhere I could create a thread instead of just spamming in here?
My issue is my raids on my pve pmc do not count

silver abyss
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patch .15

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I was able to progress for about a week when they wiped for .16 but a week later it broke again

cedar sand
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Play on BSG servers

silver abyss
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my local raids work fine, my server raids do not

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anyway if you think what I'm doing is spamming I will stop trying to ask for help here

cedar sand
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Technical support is your best option

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This channel is just other players

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We cannot read your log files

silver abyss
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I will file another support ticket, I do appreciate brainstorming with you guys regardless

fluid scaffold
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This is probably not the place to ask this but if I buy the "Unheard Edition". Will I get the Gamma case. I just want to make sure before I do.

fluid scaffold
# timid lintel Yes

Thank you so much, I just don't want to spend money on something and not know if I would get it.

onyx comet
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Yeah so I cant access the download page of the BSG launcher

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Dont mind the Spanish I just set it that for no reason

slim spruce
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where are you installing it?

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It has to be that specific folder location or it won't work.

molten mauve
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I got it working, had to restart my computer. It was previously rejecting the x86 file location. All good. Ty

slim spruce
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ok

slim spruce
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this may be a temporary internet problem then

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works for me

vestal arch
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i have been having HUGE packet losses that create a large ping spike and lag session during my game lately.... I have pleanty of RAM and memory to play this game.. my internet is 2 gig down and a1 gig up. i have cleared my cache and ran an integrity test.....to no avail....can someone PLEASE help me so I can play this game again?

teal oyster
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My game has been running incredibly slow today, main menu loading is taking forever, Im getting some backend errors here and there but it seems to be fine for everyone else. My game normally runs very smooth but today it seems off. Any ideas?

subtle drift
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Does anyone know if support also works on weekends?

narrow plover
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why do i need to hold my laser for it to stay on?

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its not on toggle anymore and i just bought arena and its pissing me off

sleek creek
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Does anyone know why I'm not receiving the Two-Factor Authorization confirmation email?

sleek creek
hearty shore
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have you already bought the game?

sour mesa
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hi all im trying to send a friend the gift code but dont know how to activate it

polar tendon
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I have had this error/problem for a week or so now. Everytime I load into my stash or in/out of raid my game closes. 1. I have reinstalled the game multiple times, on nvidia control panel maximum performance is on. 2. I have updated my Windows updates/BIOS/Drivers/Graphic Drivers. 3. I even installed a program to clean my cached ram every 5 mins. 4. I clear my logs and cache, even verify integrity. Im not sure why I am crashing and if anyone has any insight to my problem that would be greatly appreciated. System specs: CPU- I9-13900k and RAM: G.Skill F4-3200C16-16GTZR DDR4.

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@slim spruce

mild flame
polar tendon
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still the same issue

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after reverting driver

junior nova
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C:\Battlestate Games\BsgLauncher\Temp\eft_live_0.16.6.0.36679.bsgp downloaded file checksum does not match

ERROR: 108003

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i keep getting that downloading the game... every single time

vestal arch
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i have been having HUGE packet losses that create a large ping spike and lag session during my game lately.... I have pleanty of RAM and memory to play this game.. my internet is 2 gig down and a1 gig up. i have cleared my cache and ran an integrity test.....to no avail....can someone PLEASE help me so I can play this game again?

mild flame
polar tendon
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32G

delicate thicket
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Hey Everyone, It's been a hot minute since I've played EFT. Anyway, when I was playing a couple years ago I would get unique items in my stash because i had EOD. but it seems now I dont get those items anymore? not sure if im misremembering or if this is normal now.

hearty shore
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you need some C++ thing or something im not too sure

urban pier
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can someone good with computers help me optimize my game ill screen share to make it better

loud moss
polar tendon
teal oyster
grizzled wind
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i have the sprut pistol grip and tactical blue laser for gunsmith part 1 but it is only 45 ergo?

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have they changed it?

loud moss
grizzled wind
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perfect thank you

regal stream
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anybody know how to fix an issue related to arena not re downloaded due to incorrect file location or corrupted??

polar tendon
slim spruce
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roll back to nvidia driver 576.28 on the driver website. do custom install method and check everything including clean installation

polar tendon
# slim spruce nvidia graphics?

As I mentioned in my first post, I have already done this. I just want to know if its my hardware or issue within the game.

slim spruce
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and do you have one page file or several?

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and it must be on an ssd, and only one

opaque crag
opaque crag
spice creek
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When I launch the launcher, a confirmation window pops up for me that I am not a robot and to confirm this, I need to click on the check mark, I click on the download and go through the confirmation process again that I am not a robot and so on in a circle. I can't access the game because the robot check doesn't work. Problems with CloundFlare

polar tendon
slim spruce
spice creek
mental radish
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I think my account got hacked. Can anyone help me?

slim spruce
mental radish
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Got an email saying a different IP accessed it and when I boot up the game it keeps kicking me off for authentacation error

slim spruce
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From another pc that is not infected with malware please change your email's password and add 2 step verification on your email and tarkov account. Make sure there's no email forwarding nor backup emails added.
Then reset your tarkov password and reformat your main pc. (reformat optional but it's highly likely your main pc is infected with malware of some kind).

silver abyss
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Anyone got any idea what "supply data is null" means?

mental radish
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Even on the website it says that my email doesn't exist

slim spruce
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contact support at their email

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??support

white steppeBOT
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Support@battlestategames.com

mental radish
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I'll do that. Do you know how fast their responds time is?

slim spruce
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a couple days

solid hinge
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i had edge of darkness edition and now it doesnt exist apparently anyone know how i can play the game without buying it again??

unique kettle
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it has only been removed from the store, not from player accounts

loud moss
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if you did own eod and now suddenly dont have access to the game, make sure you are logged into the correct account, if you are, contact support.

potent ridge
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not getting sent a verification email in the launcher but got one on the website any ideas?

fast tiger
potent ridge
fast tiger
#

its the longest anyone had to wait

potent ridge
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so do i have to leave pc open for 2 days as i wait

long mango
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is EFT support stil dead or any1 had any luck

arctic zodiac
#

does anyone know why i can’t reset my game profile? i’ve tried doing it through the launcher and the website but it’s just greyed out and i can’t click it. i’ve never reset before so idk whats wrong w it

slim spruce
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you can only reset once every I think 2 weeks or 4 weeks?

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something like that

arctic zodiac
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i created it in january and haven't really touched anything account wise since. the weirdest thing about it is when i click reset game profile in the launcher it shows me the reset screen in chrome for a split second and then asks for 2fa. then after doing 2fa it takes me to the profile area and its greyed out still

narrow plover
#

i have to hold the button to use my lazer

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and i cant fix it in settings

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i have been trying to get help for 3 days

narrow plover
#

i have now fixed it

austere dune
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randomly have the game just copy the last keyboard inputs and ignore any new ones for multiple seconds, doesnt seem to depend on whether its a high-load area
4060ti i5 13600kf 16gb ram running game on minimum settings no problems with fps
problem doesnt happen in any other game (not even arena)

jovial osprey
#

does anyone know how to fix the game freezing on extract for like 30s-1min? Happens no matter what...

slim spruce
#

anything strange about your setup or rare software you use?

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and keyboard type?

austere dune
#

it happens multiple times per raid but not like every minute so i havent actually clipped it once(maybe on accident)

digital quarry
#

I have a bug in the game that doesn't let me assemble.

slim spruce
digital quarry
slim spruce
#

buy the pieces and do it manually

digital quarry
austere dune
lament tundra
#

im brand new can anyone help

digital quarry
slim spruce
heady phoenix
#

Not sure if my attempt at an outfit belongs here, but wanted you guys to see it.

teal oyster
clever flare
#

i dont have access to my account email anymore it was an old work email and now i cant play my 100+ character please help if theres and customer support

full trout
#

Hello
I was playing here quietly
After a while I try to enter the game, but I get error 103003.
Unable to read data from the transport connection: The attempt to establish a connection was unsuccessful because the required response was not received from the other computer within the required time, or an already established connection was broken due to an incorrect response from an already connected computer.

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How to fix that?

stable karma
digital quarry
#

It is possible that this bugged tagilla has had a charger discharged into BP's legs and he doesn't die

autumn river
#

Is Tarkov working fine for everyone? Mine freezes when loading a profile, yesterday before going to bed everything was fine

upper bone
#

Yo is anyone elses tark taking way longer to load now than it used to? A friend is having a problem where it takes like 15 minutes to get into the main menu, even after a fresh install and everything

stable hatch
#

Can someone help me? My account has been stolen. I sent an email to the official email address using my initial email, but I haven't received a reply yet. I think the email may have been marked as spam. My email address is dx70199@163.com I have just resubmitted the email, which contains the detailed purchase information I provided.

plucky mist
#

I have 6.0 on rep Fence, is that possible AI PMC wont attack me?

sinful kayak
#

are wipes announced days before?

lethal quarry
#

does MCC and GPSA hardspawn on labs now or what?

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ive seen one 3 raids in a row

unique kettle
sinful kayak
#

thank youu

elder bramble
#

are there any must-have settings rn for more fps? rtx4060 16gb ram, not above 65 fps most of the time

zinc flame
#

is there an exploit in arena to bruteforce side spawn? ive been playing checkpoint in fort for a month and from like 100 games ive gotten the fort side spawn like 5 times

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its statistically impossible

zinc flame
elder bramble
zinc flame
#

couple hundred should do

elder bramble
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Playing on a laptop so upgrading aint that easy

zinc flame
#

oh. well, youre kinda fucked honestly

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that said you didnt even mention which cpu youre on so im guessing

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but frankly if you want to run tarkov at 100+ fps you are gonna need a high L3 cache cpu

#

but regardless, if youre on 4060 laptop edition (much slower than desktop version) and 16gb of ram, youre gonna have to buy a new pc soon

tired timber
#

Hello i keep getting this error about not having enough disk space on my C drive but i do have enough and when i try switching disk it keeps saying not enough storage on C when its not been put on C

whole ingot
#

Hey can anyone help me mod a few meta guns?

fast tiger
#

@hexed notch lets msg here

atomic steeple
#

can anyone maybe help server select ping is very high cant choose cause high ping but when i play with friends ping is good any setting or something i can do?

lunar sky
#

I am not getting my PW reset email. Havent played since 2024. Email is 100% correct. I have an old account that I DO REMEMBER PW, tested, and got the PW Reset email. SO I think it has to be an issue with BSG. I have all BSG emails aloud in my email filter. I'd be willing to PAY someone if you can help me at this point lmao. FYI this has been going on for 5+ days now. And I've tried numerous times.

summer hill
lunar sky
#

it is gmail

#

Ironically my old standard account is an outlook, and it worked instantly LOL

summer hill
#

Will be stupid question, but have you checked trash folder?

#

In your Email

lunar sky
#

Oh yeah! Hey no stupid questions at this point

languid kindle
#

Hi , i just got hacked, is there a support i can talk to right now?

summer hill
lunar sky
#

yeah I figured as much. Back In the day I felt they had admins, Idk if they have them anymore?

summer hill
lunar sky
#

They aren't the greatest at getting back with support tickets. I guess if it comes down to it. I'll buy a new EOD online somewhere... god that sucks

slim spruce
#

that is your problem

odd grove
#

Yo in tarkov arena my voip is so bugged I can’t even enable push to talk and when I die it automatically turns it on and I can’t turn it off

next charm
drifting juniper
#

hello is there aanyone who could help me ?

crimson zinc
#

Question, I recently changed my password to my account and now cant access it. I'm getting the message of "email not found" I saw their link on their website to solve it, sent the support an email and such. Anyone else know any work arounds or anything or am I just dead in the water till I can get a response. Been waiting for like 4 days now and I need my fill of my addiction lmao

jaunty heath
#

how can i contact a sherpa? i am currently loading into raid and saw something about sherpas and i wanted to know where i can get a sherpa to help me get better.

slender panther
#

So i was just in a scav raid and I got shot at from somewhere then i hid then an ai scav followed me and shot me then i shot him then ran then like a whole army was after me what caused this?

strange hornet
#

help plz. i cant figure out how to get game on my ssd rather than my hdd

cedar sand
cedar sand
fresh pawn
#

Anyone know the fix to infinite loading screen when starting up the game? Have it on eft and arena

cedar sand
cedar sand
fresh pawn
cedar sand
#

If they aren't installed to the same folder, we can try other things, but if they are, this is the cause of the issue

fresh pawn
#

they’re both under Battlestate games folder but they’re both seperate

#

EFT & EFT Arena

cedar sand
fresh pawn
#

Done, still infinite

#

I’ve cleared cache and logs as well

cedar sand
fresh pawn
#

Says loading profile data on eft infinite, and on arena it’s just the arena loading screen with infinite wheel spin

cedar sand
#

Are you running the launcher and the game as administrator?

fresh pawn
#

EFTs randomly decided to load now, must be having network issues on my end. Thanks for your time

#

I mean, arena still doesn’t want to load but if EFTs working it still might resolve itself

slender panther
fluid knoll
slender panther
upper bone
#

Yo I need help cuz my friend can't get into the game. Whatever she does its just endless loading before saying "request timeout" She's tried a fresh install and everything and nothing has changed.

jaunty vale
#

anyone know when next wipe may be

teal oyster
teal oyster
fast tiger
fresh pawn
teal oyster
# teal oyster 32gb ram, Nvidia rtx 4070ti, i7 cpu

Sorry GeoForce RTx 4070 ti super** & Honestly Im not sure I had my computer built for me and Im horrible with specs. My game has been running great ever since thursday it just seems to be sluggish af. I uninstalled, reinstalled, updated my drivers, I ended up clearing cache, integrity check, everything and its still out of whack. I put in a ticket. Maybe the patch will help

teal oyster
fresh pawn
#

Woods player you are mate

teal oyster
teal oyster
teal oyster
teal oyster
fast tiger
teal oyster
teal oyster
dreamy marlin
#

hey i just bought the game and played it for an hour then it crashed with error 201 when i was at character screen

#

now it wont start

#

i have tried restarting comp/launcher all i get is user action required game cannot be started

#

nevermind

#

not just my problem

gusty jasper
unique kettle
#

in the channel you've been linked

#

and in like 5 minutes they'll also be on the wiki

gusty jasper
#

ty

fast tiger
unique kettle
#

I don't think so, I have never seen their name, respectfully

gusty jasper
hearty pecan
#

is FSR latest version added to the game? or is simply worst optimization about low fps?

fast tiger
unique kettle
#

yeah, basically one of the 2.5 currently active people, along with Muhawi

sterile plover
#

Hey guys, anybody know why tarkov wouldn’t be utilizing more cpu / gpu for higher frames? I have tarkov capped at 144 fps but I only get 100 ish on most maps and 40-50 on streets / interchange despite my cpu and gpu going to only around 50% utilization max. My temps are fine and my ram is at like 70% utilization max.

My specs are 4070 and 5800x3d with 32 gb ram. I play on medium at 1080p

cinder maple
#

how to contact bsg cant find email

loud moss
#

no game will fully utilise your cpu unless its an older 4 core

kind loom
#

Anyone here play on an arc a770? How is it?

fast tiger
fast tiger
white steppeBOT
#

Support@battlestategames.com

vagrant wing
#

anyone can help me with this problem ?😭

fast tiger
vagrant wing
#

i just click login on website just showing this page

fast tiger
#

Can u lock in launcher?

vagrant wing
#

I FIX IT THX BRO

unreal mauve
#

If I recently changed my region to EU in EFT with the TUE edition, do I also need to purchase a region change for Tarkov Arena?

peak merlin
#

Hi, i'm unable to log into my account on the tarkov website because i've the two factor enabled but i've change my phone since then so i can't get any code, does anyone have encounter this issue and have a solution ? Thanks

sterile plover
loud moss
#

dm me your ingame settings

fast tiger
vagrant wing
#

and its done

sterile plover
sterile plover
loud moss
#

sure

fast tiger
vagrant wing
#

👍

glacial shoal
#

Hey could someone help me with installing tarkov I'm having a tec issue

fast tiger
#

game updating, server might be down

hearty frigate
#

anybody might know why I am not receiving the verification email to login?

ebon heath
#

anyone know why i cant recieve an email for a login code?

hearty frigate
fast tiger
#

@ebon heath

ebon heath
#

good old tarkov please never change

hearty frigate
grave mural
#

I bought PVE, the key didn’t arrive, I click on the letter, the letter doesn’t arrive, what should I do?

#

I spent the money, where is the key for pve?

#

I only received some checks, they didn't send me any keys

austere dune
#

you cannot purchase pve standalone, its a dlc (technically)

grave mural
#

yes , i bought a gift for my friend

#

anyway , theres a key ?

grave mural
#

They should send me the key by email, but I haven't received anything

#

very cool

#

👍

#

what should i do, i paid the money\

#

I just don't receive a letter with a key for pve

fast tiger
grave mural
#

🤪

snow spear
grave mural
#

nicee

#

veryy good

#

do they send it out with pigeons?

#

or what

west jetty
#

i cant get the verification code to get sent to my email

#

how long does it usually take

grave mural
#

i paid the money now , but i should wait , just because ?...

#

okkkk

snow spear
#

Their email servers have always been slower. They used to be disfunctional for a while even..

viscid basalt
#

"You are banned from flea market", I entered the captcha incorrectly once and now I unable use flea market and traders. Is this a new thing? Yesterday I entered the captcha incorrectly 3 times in one day

#

I play in a non-native language and the names of some items surprise me...

wheat fiber
#

Does anyone know why tarkov and tarkov Arena will never use more than 600 kilobytes per second of bandwidth?

snow spear
wheat fiber
#

I constantly have between 90-120 ping and a delay of more than half a second no matter what servers I play on even when the launcher server browser states around 20-30 ping

snow spear
#

Let me dm u the link real quick

wheat fiber
#

thank you

#

the problem was misunderstood so any other help would be appreciated

willow fiber
#

Hey! Me and my friend are not getting our 2FA codes when logging in to our accounts on the website is it because of the technical update or can we do something about it?

finite barn
wheat fiber
willow fiber
finite barn
dreamy thorn
#

whats the red skull on factory?

finite barn
loud moss
#

me

dreamy thorn
finite barn
acoustic yoke
#

why do i keep getting Error: 0 when trying to update

slim spruce
#

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link :

Tarkov: http://cdn-11.eft-store.com/eft/client/live/distribs/0.16.7.0.37711_ff04e023-ae7c-4104-9506-b67311faff43/Client.0.16.7.0.37711.zip

Arena: http://cdn-11.eft-store.com/arena/client/live/distribs/0.3.1.0.37218_7c446d7b-e6bf-40e1-bb37-f25e5f5c682f/Client.0.3.1.0.37218.zip

Launcher: https://prod.escapefromtarkov.com/launcher/download

Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT or D:\Games\Arena.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

slim spruce
hushed bridge
slim spruce
#

yeah you can do manual install

#

that is a temporary internet problem

hushed bridge
#

I think a lot of people are accessing the link because I can't even download the manual installer

#

I'll keep waiting

slim spruce
#

you may want to swap it to google's

#

that or your vpn is slow

hushed bridge
#

I'll double check and get back to you, forgot which DNS was using

I don't have vpn

#

I'm using Google's

#

Might be my ISP? I was without internet for 2.5 days

marsh meadow
#

right after every update i get this error, im from venezuela what can i do?

slim spruce
marsh meadow
#

i always send a mail to bsg, but the issue take a few days

lone furnace
#

Went to install the gear rack upgrade to level 2, an I am getting a "1000 - Backend error." I hit ok then I get another error "228 - itemmoving: failed to lock profile longstring of numbers."

Any recommended way to resolve the issue?

fading echo
#

where i can find helmets in this Xd

#

helmets doesn't appear in both tabs lmao

west jetty
#

will I get an email to download it after I purchase the game

slim spruce
west jetty
#

ah ok thanks

empty dirge
#

Any ideea to fix this ?

hushed bridge
rapid jasper
empty dirge
hushed bridge
#

Swapped DNS

heady vault
#

Anyone know how to fix Bad service version error

wary umbra
#

anyone else dealing with game crashes, i cant get into raid

mild flame
sour warren
#

what can I do if I don't get the two factor authorization confirmation to my gmail?

daring pewter
#

last couple of days the game keeps crashing trying to get into hideout or upon death (not extraction) anyone have any ideas?

sterile plover
#

anybody know why my game always starts up in windowed mode? even though i set it to fullscreen each time

cedar sand
sterile plover
daring pewter
undone dagger
#

hello community, i have a small problem, trying to connect via browser to tarkov web and im not receiving 2fa email, any ideas how i could fix that problem? :d

heady vault
#

Mate is getting bad service version error. How ot fix it?

cedar sand
sterile plover
cedar sand
cedar sand
undone dagger
daring pewter
sterile plover
pure owl
#

im not receiving any codes from my gmail i cant login

#

im sure its my gmail

cedar sand
pure owl
cedar sand
heady vault
cedar sand
lavish marten
#

Got Captha'd when starting the launcher, I click to verify and then it asks me to verify after thinking for a few seconds. Repeating endlessly

pure owl
# cedar sand What?

i tried every solution non of that worked , well the problem is that i can get emails from everything except tarkove

cedar sand
cedar sand
cedar sand
opal nova
#

Hey please can someone help me im tryna install eft again but its saying i need to use 2FA app and i dont have it anywhere is there a way to change this ??

cedar sand
#

2FA codes are sent to your email

#

If it's in an app, that means you set it up that way

#

You will have to contact support directly about this

opal nova
#

thankyou

pure owl
#

its been over an hour

#

i checked the space also

cedar sand
#

There is nothing anyone here can do

pure owl
#

checked spam and trash folder

opal nova
#

last time i did it, the email took like a day or two

pure owl
#

fr?

cedar sand
#

Not a single person in this server, can send you a verification code

opal nova
#

yeah bro

cedar sand
#

You have to just wait

pure owl
#

thats crazy

#

ok then

blazing acorn
#

im not getting verfication code. im new btw. this game is so old but its not even working lol

heady vault
# cedar sand Okay?

So, im saying hes getting the error even though he downloaded the latest update.

cedar sand
#

As said already above, please follow the steps in this post #community-support message
Failing that, you will have to patient, the codes will come eventually

cedar sand
cedar sand
blazing acorn
heady vault
opal nova
#

i think i need to contact actual support for my one is the email somewhere ??

heady vault
#

So thanks anyway

white steppeBOT
#

Support@battlestategames.com

opal nova
#

thankyou ❤️

blazing acorn
cedar sand
cedar sand
heady vault
cedar sand
pure owl
#

why dont hey work on fix it?

cedar sand
cedar sand
opal nova
#

thanksfor the advice ive fired over an email i appreciate the help

blazing acorn
#

nah im done just bougth it now cant even play. im better of deleting this garbage. imagine how shit this game is when your not even able to logging lol

cedar falcon
#

I tried to reset my password to my account but I don't get the email with the link. Someone who had the same problem. I was going to upgrade my game but now I'm stuck...

blazing acorn
cedar sand
#

If you are having issues accessing your account or the game, please contact support directly

#

??support

white steppeBOT
#

Support@battlestategames.com

cedar sand
#

This channel is used by other players of the game, no one here can log you into your account for you

cedar falcon
cedar sand
worldly mica
#

Has there been reports of Tagilla moving extremely fast? speed hacking essentially

fierce coyote
wild pollen
#

yeah email isnt working for me either

#

2fa is not sending a code

silver abyss
#

Trying to run a raid with my friend, and both of us regardless of who hosts get "error during matchmaking" and in the logs it says that it can't find player (insert my id or my friends id)

night sun
#

for some reason im not getting the two factor authentication email when i sign in on battlestate games. anyone experienced this before?

edgy elk
#

Yeah I have the same issue

rough shard
#

Same issue ffs

marsh lantern
#

SAME ISSUE

fierce coyote
#

same issue someone fix pls

queen crater
#

same problem, no email from bsg

echo shuttle
#

yeah same issue 🤦‍♂️

tawdry ginkgo
#

hey everybody,i cant find my tracksuit in arena neither in ragman services neither in presets. Already buy it in tarkov,does anybody knows what might be the problem?

tawny silo
#

Hello. I am not receiving my security code email this cant login. Is there a problem of some sort rn ?

echo shuttle
#

seems like it

tawny silo
#

cancel it just read above

#

Bruh havent played the game in a year and the one time i want to THIS HAPPENS

echo shuttle
#

bro i was just about to get the game

willow fiber
#

yea same for me no 2FA code

fierce coyote
#

1.0 ready

tawny silo
#

am so mad..

#

like this cant be my luck EVERY TIME

winter ibex
#

@cedar sand hey , i recently bought a second hand gpu (3080ti) and i was talking to my friend , he told me that if the guy that i bought the gpu from had any hardware bans from other games(he mentioned rust) i will get banned on eft as well , can you tell me anything on this topic

tawny silo
#

It this day and age i just want to play a game with no problems and its impossible. Helldivers God of War ragnarok crash every 2nd update constatly because of Sony... Tarkov is and always was a mess.

#

like give us a break..

cedar sand
#

I’m not a cheater so I wouldn’t know

tawny silo
#

Can someone please ping me or something when the 2FA thing is fixed ?

fierce coyote
#

same

limber wave
#

I feel stupid trying to reset my password but the 2FA not going to my email. I also have the order number placed in the email in question.

winter ibex
cedar sand
#

I don’t work for BattlEye or have extensive knowledge of anti cheating measures

cedar sand
echo shuttle
teal oyster
#

I used an old verification code from a previous attempt and it worked for me guys

limber wave
teal oyster
#

Go to your email, look for an old verification code from bsg and try using it

limber wave
limber wave
limber wave
cedar sand
teal oyster
#

I did it yesterday and it worked. I used a verification code from a few months ago and it got me through. I apologize if it didnt work for anyone I should have mentioned that Its not a 100% garuntee but it may work if it worked for me

limber wave
cedar sand
fast tiger
cedar sand
#

I’ve said dozens of times today to please just be patient

cedar sand
limber wave
limber wave
cedar sand
limber wave
cedar sand
fierce coyote
#

just got 3 codes and none of them worked hell yeah

cedar sand
limber wave
cedar sand
limber wave
fierce coyote
#

so i have to sit in the launcher for hours until i get a new code got it😭

cedar sand
#

Clearly lots of other people are having the same issue right now

lone furnace
#

It took over 20min for my 2fa email to arrive with the code.

limber wave
solar rivet
fierce coyote
#

now the capacha is fucked

#

i love this game

tired timber
#

how do i add people on this game

lone furnace
lone furnace
echo shuttle
#

worked for me

teal oyster
teal oyster
formal heron
#

does anyone have anything that tells me exactly what each keybind does like a google doc/guide/youtube video with timestamps?

polar tendon
#

what the fuck does this mean

winged raft
#

what is up with this ?

polar tendon
lone furnace
chilly brook
#

unpacking game files stuck at 13% for 30 minutes. Anyone else?

polar tendon
#

what does this mean? after raid.

lone furnace
torpid mantle
#

I'm having trouble downloading the game, and I'm getting an error 0. Does anyone know how to fix this?

sharp saddle
#

anyone know why i cant update my game i press update and it loads for 5 seconds and then it just goes back to the same update button

sterile plover
#

Hey guys, anybody know why tarkov wouldn’t be utilizing more cpu / gpu for higher frames? I have tarkov capped at 144 fps but I only get 100 ish on most maps and 40-50 on streets / interchange despite my cpu and gpu going to only around 50% utilization max. My temps are fine and my ram is at like 70% utilization max.

My specs are 4070 and 5800x3d with 32 gb ram. I play on medium at 1080p

sleek vapor
#

Anyone else?

lone furnace
floral sparrow
#

anyones game crashing right before joining a reserve match?

past ibex
#

i cant turn the finished Mutant into mechanic for Gunsmith - Part 23. I have every part and it even has the ywellow check saying "turn in for Gunsmith - Part 23" yet i cant turn it in

mystic bough
#

is anyone else having an issue completing hot zone from ragman? I cant stash the plates on reserve

past ibex
# fast tiger can you post the pic here?

nevermind, my issue was that i had COMPLETELY stripped the gun. things like the charging handle and the gas block. So i wasnt even turning in a complete gun, despite the yellow checkmark saying it was good.

molten fractal
#

why does my fps drop to 5-10 when im in the flea

whole ingot
#

Im trying to do "The Good Times Part 1" I need 6b43 Armour anyone know how to get it?

formal heron
#

how do you do co-op practice pve?

fringe tartan
#

Cheaters worse than ever this weekend. 5 raids in a row dead to level 40+ 50 hour players not one of them banned yet

subtle crow
#

Why can't I download the launcher? This comes up whenever I press download on the eft website.

indigo sparrow
subtle crow
#

thank you though

#

the launcher installed immediately after i turned antivirus back on, so weird

#

if it works it works ig

finite nymph
#

about 3 days ago i was messing with my cult circle in my pve hideout, put some items in and tried to hit sacrifice and nothing haappened timer didnt pop up or anything. so i logged off and relaunched the game, since then ive been stuck in the loading player profile screen and cant actually get into the game, anyone have any help with this? im already reaching out to eft support but i thought i might try here too

fluid nacelle
#

when next wipe???

violet edge
#

I was just buying hot rod drinks in game off of the flea market and it says im banned from the flea market, I did nothing but buy hot rods? anyone know who I can contact to get this fixed?

#

works now? I dont understand what happened.

slim spruce
#

a better word would be suspension

quartz coyote
#

cant open tarkov launcher error 201?

slim spruce
#

change your dns server to 1.1.1.1 and see if that helps

ruby yoke
#

what do i do if my tarkov isnt letting me tab back in and the screen is frozen 😭

quartz coyote
slim spruce
#

and see if you can log into the website. your password might be changed

quartz coyote
#

website log in is fine i just redownloaded the launcher. same issue

slim spruce
#

delete all the files in C:\Users\%USERNAME%\AppData\Local\Battlestate Games\BsgLauncher after you uninstall the launcher

#

then reinstall and you can log in

quartz coyote
opal spear
#

Help my friend his game is having issues, keeps saying there are missing game files. He repaired the game and it didnt work and it wont repair again. He uninstalled both the launcher and base game and reinstalled but the problem persists, please help

slim spruce
#

the entire folders, not a file

opal spear
#

will attempt it

#

wait how do i do that?

slim spruce
#

Go to Start > Settings > Update & Security > Windows Security > Virus & threat protection. Under Virus & threat protection settings, select Manage settings, and then under Exclusions, select Add or remove exclusions. Select Add an exclusion, and then select "Folder" and do this for the game and launcher folders, default C:\battlestate games\EFT and C:\battlestate games\bsglauncher

#

Then reboot and reinstall to the same folder, keep the launcher

upper bone
#

Yo I did my "Old Patterns Quest", I have it completed and everything but I didn't get the extra pocket slots. I reset the game and everything and its still not there

cedar sand
static dove
#

How do I start playing with a group on this server? Do I have to post somewhere specific or just hop in a voice channel?

upper bone
#

I'll try a scav raid this time and remove my whole kit before i do just in case

warm wasp
#

i am confused why does it say my mathces are practice ones

craggy mango
#

Why is it that BSG is again trying to get me to pay for dlc when I own the Edge of Darkness expansion?

waxen epoch
#

Where does someone go to submit a ticket?
I'm getting error 1000 Backend and it's not going away any time soon.

waxen epoch
#

'report bug'?

cedar sand
waxen epoch
#

absolutely, yes and thanks

#

working on it now

#

error 1000 and I need to make and turn in a dozen rigs

#

it just tells me to wait 10-15 minutes, restart and then submit. I've waited 5 hours and it's still not letting me turn in any rigs

pliant gale
#

im downloading the new patch at like 1mb per sec right now. is anyone having the same issues? are the servers overloaded or sth? i did a speed test and download other things on other platform and my internet isnt the problem

upper bone
cedar sand
craggy mango
#

DLC im referring to is the stash upgrades and apparel.

cedar sand
craggy mango
#

website designates them as expansions

#

explicitly

cedar sand
#

Yeah, not downloadable content

#

I just explained to you what is meant by DLC

craggy mango
#

"DLC is specifically referring to the future planned expansions after the full release of the game"

cedar sand
#

For example the “scav life” DLC

craggy mango
#

bsg website lists stash expansion and character outfit as expansion along with pve

cedar sand
#

Well unfortunately for me and for you and everyone else, BSG disagrees

#

Complaining about it here won’t change that. They already made their stance clear

craggy mango
#

they caved in and granted access to pve because they know they are legally required.

cedar sand
#

Okay so go and sue them

#

This isn’t the place for this

pliant gale
craggy mango
#

community support

#

on official tarkov discord

#

lol

cedar sand
# craggy mango community support

Yes, a channel to get help with issues from other members of the community, not a place for you to rant about BSG’s sales practices

cedar sand
craggy mango
#

not ranting just trying to clarify that it is in fact fraudulent business practices and not some issue where its not showing it as owned

cedar sand
craggy mango
#

not court but theres plenty of other ways to retaliate.

cedar sand
#

They must be trembling in their boots

#

Can you like move on now please

#

I’ve already said this ain’t the place

craggy mango
#

hope you get off to supporting blatant criminal behavior

cedar sand
#

I’m not supporting anything, I’m explaining the companies stance on it

#

And you’re taking that out on me now

#

When I’m just a player like you

solid canyon
#

How do I report someone for team killing me in PVE

cedar sand
manic cairn
#

my game keeps on crashing after this update. After each raid it crashes, could anyone help?

#

I have a 4070 with a i9 1400kf and 32GBS ram DDR5

solid canyon
cedar sand
#

Did you group in our server

#

Or did you just join someone randomly from the main menu

solid canyon
#

Grouped in the server

cedar sand
primal pasture
#

Hello, i lost my 2fa for my account recently cause my cellphone was stolen and i cant enter to disable my 2fa what can i do?

cedar sand
#

??support

white steppeBOT
#

Support@battlestategames.com

primal pasture
#

Thank you very much

inland atlas
#

after the patch the game menu wont load, just sits "loading profile" cleared cache and checked integrity any other tips or is reinstall only option??

cedar sand
inland atlas
#

ahh ok thanks for info

violet edge
# slim spruce that ban only lasts a few hours

not sure what happened but after like 10 minutes the ban was gone. it dont understand why I was banned though? All I did was buy rot rods and got banned, never failed the bot test or anything.

cedar sand
#

@craggy mango I’m unable to respond to your rather rude DM’s as you blocked me immediately after you messaged me, however; I am not the head moderator of this Discord, and all moderators are volunteers, we are not employed in any capacity by Battlestate Games. If you would like to reach out to Battlestate Games support, their email address is “support@battlestategames.com”.

quasi beacon
#

I have restarted moved it around the stash and idk what to do

cedar sand
#

It isn’t a new wipe

candid pond
#

Hello, I accidentally turned on 2FA by accident. Now, I cant log in to the site since I never got 2FA activated. Any suggestions?

white steppeBOT
#

Support@battlestategames.com

candid pond
#

Thanks

noble gyro
#

does anyone know why i cant login into the tarkov website

west ether
#

Im having issues making a group, when I invite my friend he joins it doesnt process it, when he invites me I dont even get the invite

marsh meadow
#

hello im getting suspicious behavior after update, what can i do

slim spruce
gusty spear
#

been stuck on this loading screen for around 10 minutes now, can someone help me? idk what to do. I restarted the game, checked integrity, cleared cache.

ruby jewel
#

im not reciving my email with 2step auth code, any ideas?

teal oyster
teal oyster
ruby jewel
ruby basin
#

anybody have any basic tips to live in tarkov? i usually end up dying to the first player i see

ruby jewel
#

extract camp

waxen tiger
#

learn spawns and common routes

#

and try to avoid those areas until you need to go there for tasks

ruby basin
#

bet, thank yall

#

ill try those out

waxen tiger
#

??support

white steppeBOT
#

Support@battlestategames.com

nova sedge
#

Anyone have issues getting 2step verification emails?

waxen tiger
#

and you can't open a ticket without signing in

#

talk about a useless ticket system

nova sedge
#

No kidding...

waxen tiger
#

if only they had mods that could help..

waxen tiger
nova sedge
nova sedge
nova sedge
minor wasp
hollow grove
#

is anyone having issue with launcher not sending log in email???

royal frost
#

Is there any fix for "Old patterns" not rewarding extra pockets? All I got was a "1000 - backend error" message.

I did write an email to BSG and raised a bug ticket. Tried clearing cache, restarting, etc etc etc all the usual.

hollow grove
#

no fix for these emails?

foggy schooner
#

probably due to the new patch coming out, the servers are on overload rn so it might not be fixed until tomorrow

#

thats my best guess tho so dont take it to heart

nova sedge
royal frost
foggy schooner
#

just gotta let it die down and allow support to work on it in the morning

viscid basalt
#

it seems like there is some kind of limit on items, or I somehow unknowingly failed the captcha

viscid basalt
#

I waited for the last timer and nothing happened, just another timer appeared

foggy schooner
#

EMAILS WORK I REPEAT EMAILS NOW WORK

minor wasp
warped harness
#

after the recent update, i cant unpack the game files and it take extremely long to get 1% and it fails

jagged carbon
warped harness
neat abyss
#

I have a question so im trying to buy the game but once i try making an account it does not send me the 2 factor authentication to my email so idk what to do and i want to buy the game but it not letting me get the email for the authentication

#

Can someone help please?

lost coral
#

also still not getting 2fa

nova sedge
#

Same

neat abyss
#

Nah i got mine jus now it jus takes some time

foggy schooner
foggy schooner
lost coral
#

🙏

cedar sand
fervent wyvern
#

anyone else getting this critical error when trying to barter? trying to get a thicc case

#

bought everything to barter for it and it just keeps saying crit error JSON aprsing error type queue data path something like that

cedar sand
#

Yeah you need more loyalty level

#

The way the standing works with rounding, you need to gain 0.01 more

fervent wyvern
#

werid

#

even though traders are maxed?

#

it gives me the option to buy it

cedar sand
#

Yes, you need more reputation

#

This issue has been a thing for years

#

You do not actually have the trader level yet

#

Due to rounding

#

You must gain 0.01 more

fervent wyvern
#

ok cool appreciate the help, weirrd my jeager reps 1.03 and lvl 4 traders .5 lol

timid moon
#

I have an error 206 it's all correct and won't let me sign in plz help

lost coral
#

got my 2fa, good luck to anyone still waiting

timid moon
#

I have sent emails opon emails and not getting an answer back

tacit crag
#

After the upgrade, I've lost access to pockets in mannequins in the hideout :/ Is this a known bug? Where can I submit it (I don't see a proper category in the form https://www.escapefromtarkov.com/support)?

ruby arch
# teal oyster Same. Been dealing with this for almost 4 days now

just reinstalled both regular tarkov and arena. still having the issue of the game taking forever to open, wouldn't be surprised if it keeps crashing too so idk waht the issue is. no other games are having issues, but discord is also taking forever to open so idk if that might be related

#

im looking at task manager and why is Antimalware Service Executable using 236 MB of memory??

warped harness
#

after the update my game cannot unpack the files , it took me 9hours to reach 78%

shell bone
#

does any1 know why I got banned from flee from PvE???

hot birch
brazen kayak
#

guys, what is the apps for authenticator security?????

#

i clicked on activate in my profile but i didn't get an association link. now my profile is asking me for a code when i don't even know what application it's talking about.

frozen elk
#

you said it brother, im in the same boat

#

i never set up anything regarding 2fa apps but thats all it asks for, with no way to change it

warped harness
#

how to fix this

frozen elk
warped harness
#

trying it now

frozen elk
fervent wyvern
#

I cant buy anything from traders i have to go to the flea market to buy things from them, says i dont have the money in my stash

warped harness
olive fiber
#

i have no clue how to fix this

meager sonnet
sudden moth
#

anyone know how to fix this

#

tried uninstalling, updating drivers, restarting pc and clearing cache and space

strange hornet
#

Any one help? I cant do hideout upgrades cause it says i dont own the stuff. You can see in screenshot 2 i have all of it

light nymph
#

I incorrectly solved a CAPTCHA in PvE mode while shopping in the Flea Market, and now I am banned from the Market and its traders. Is this ban permanent, or can it be resolved?

light nymph
#

okay thanks

lament crypt
#

Not sure if anyone knows the answer to this but When my buddy and i go into a raid of either pve or pvp. I load in normally but his loads him in 20 minutes into the raid. He sometimes crashes when loading the loot of a map. Whats weird about this is that he use to be able to play perfectly fine. This started i believe a month ago. Any answers will help, yes we have done basic troubleshooting which doesn’t help

grand flume
lament crypt
mild flame
lament crypt
carmine finch
#

Update will not install properly or something. When I open launcher it says its outdated, but when I click ot install it immediately says it's installed. Once it loads up as soon as I load the hideout it overloads my GPU and crashes the computer. I can play one raid but after when it goes back to start it crashes. Any thoughts?