community-support

[azure dust]

shit did nothing idk how this would allow an email to be sent to me

[torn wasp]

Yh Lot of people struggling w this

I thought u meant u could t open the launcher

Couldnt

[gray crow]

Somone also have issues with resetting password?
Can’t get any email from bsg and need to waiting several hours to find out that link isn’t working anymore 💀

[azure dust]

yea shit company

[mild crest]

happen the same to me

[torn wasp]

Idk why they aren’t addressing the issue but it’s been a issue for multiple years lol

[mild crest]

I got too late the message to change pass but still no fkng verification code

thks god I remembered the password but it is for nothing anyway

[mild crest]

you got it??

[torn wasp]

I’ve been in since 10pm last night

They sent me auth codes

I got them

[mild crest]

daaamn, lucky u

[torn wasp]

I only js started playing today tho literally loading into my second game 😭

My ping is 250 what is thiss

[gray crow]

Like once I get it instantly but from tomorrow it’s horrible. I get few but I was asleep. I just want to buy game with discount lmao. So frustrating issue

[modern lark]

Ya'll are getting the code instantly now?

[mild crest]

noo still nothing

[torn wasp]

Their servers are dog shit

[mild crest]

yep truly fucked

[torn wasp]

Holy shit 200 ping

[modern lark]

i actually got it this time!

[mild crest]

Okaaay I will keep trying then

[gray crow]

I need to wait 1hour for next attempt XD

[gray crow]

I wish

[heady lodge]

i see we all have the issue with the verification code right?

[gray crow]

Password reset

Ain’t working

[mild crest]

yes

[gray crow]

Also I was trying make different account but can’t get verify email to see if it’s my mail problem or else

But also I don’t get it

[heady lodge]

i cant reset my password but i dont receive the verification code even tho i know my password. Sad we cant log in using the 2fa app. For some reason its only for web login

[ornate moth]

It is fixed for me now.

Try once more.

[gray crow]

U can login by epic games but u need to create bsg account. Wierd asf

[ornate moth]

Try again.

[hasty ferry]

m2, the email to the code dont arrive, i use gmail

[gray crow]

Ain’t working for now

[heady lodge]

its been like this for couple days i think. saw some reports on down detector from the 22.

[ornate moth]

worked for me finally

[heady lodge]

lets see how long this takes this time xd

[gray crow]

Yea, same

Okey I get it now, 6 in row

Thanks guys for help

[heady lodge]

Well just got the code magically haha

gl with it guys seems the take REALLY long

[azure dust]

mbn shit still wont send to me

been 4 hours

[modern lark]

Closed all my browsers, and just did it again

[ornate moth]

Try again now.

[hasty ferry]

arrive for me

[gray crow]

Try resetting password again, should work now

[azure dust]

think my shits on cool down i click login nothing happens

[torn wasp]

Vro I don’t lag on any games n this game I’m on 200 ping

[azure dust]

check what servers ur on

[remote spear]

anyone know where i can bring up not getting a achievement?

[austere dune]

what achievement

[remote spear]

dungeon master

[austere dune]

event ended

28 minutes ago

[remote spear]

i did it before that

[austere dune]

a ticket in the launcher then

[last briar]

I use a translator because my English is not good I tried to log in to Tarkov but I did not receive the email login code My friend who is playing with me received it but I did not receive the email login code Request for help

[azure dust]

games just ass same problem

[last briar]

shit

[brazen pier]

You should be able to get on now

[azure dust]

how long is this login cool down

[austere dune]

multiple users have reported the same problem, i advise you to just wait because this seems like a problem on the company`s end

[mild crest]

Im getting the reset password email but not the verification email

I just got the email

I changed my password and right after doing that, I got the verification email

took a bit of time but got it

just in case it works for someone else

[azure dust]

thank you so much that work

[mild crest]

no problem

[humble pivot]

That's the moment when I decided to buy Tarkov, but BSG says I don't need it.🤣

[true rover]

is login issue solved or they dont care?

[true rover]

same lost of 120 euros

[true rover]

fuck support gived me acces after 30 hours

finnaly i can play

[thorn salmon]

i just got locked out of my account, with this message.
What can i do?

[true rover]

some one stolen it i think

and they blocked it

contact support

[thorn salmon]

already done that, but says it might take 10 business days for a reply

[river elm]

💀

[candid kite]

email verification worked for me this morning

[real escarp]

me too

[thorn salmon]

i did a password change and i keep getting the same message, idk wtf is going on

[ornate matrix]

Need to wait for support to respond

[thorn salmon]

It’s been 5 hours since I sent an email to them.

[ornate matrix]

#community-support message

[thorn salmon]

when i sent this message here it wasnt the same time as it happened, i figured to give a shot here as well because the time was passing w/o having reply on my mail.

[upper umbra]

on arena it takes me ages to load in, i dont have a super bad computer and the chance it does load it says connection to anticheat failed and kicks me out the game

[cedar sand]

Official support is not available via Discord.

[thorn salmon]

i am aware, yet ppl might have experienced the same thing and could be helpful to know how they handled it or how it played out for them.

[cedar sand]

??support

[white steppe]

[e-mail]

[cedar sand]

Good luck

[thorn salmon]

already did but as i said, its been many hours w/o response and i wanted to get some info/any info about my issue

[river elm]

20h later i can eventually download the game

[cedar sand]

Info cannot be given to you here

You must contact support for info

As it literally tells you

[thorn salmon]

info is also a person that would answer me "yeah happened to me to and it went like this and that"

that's the reason i made a post here in the first place.

[cedar sand]

No players can assess your specific issue and tell you the reason for the account suspension, only support are able to do this. Even if someone else had a similar issue, please follow the instructions given to you and wait for support to respond.

[next delta]

hi, have a issue with traders, cannot buy or trade anything , shows as i dont have any money or items

any advise?

[cedar sand]

??fillitems

[white steppe]

Click the "Fill Items" icon.
↘️↙️
↗️↖️

[next delta]

😄 tnx guys , fck knows 4wipes i didnt needed to press it and suddenly i have to 😄

[floral cargo]

I need help, everytime I end a raid the game freezes. This behaviour has happened in the past but always fixed itself, now it's coming back but even reinstalling the game did nothing. Can someone tell me if this has happened to them aswell? Also my pc specs are good enough to not make the game crash so that is not the problem.

[cedar sand]

Disable the mip streaming option in the graphics settings, and lower your texture quality

[floral cargo]

I've done that already

And it's not textures anyway because I could run the game on medium before it started freezing

[cedar sand]

It is more specifically the mip streaming option.

This is the most likely reason for the issue you're describing.

And your settings can reset, mine do it often, you should double check that it is disabled

[floral cargo]

Yes it is

[cedar sand]

then you should open a support ticket and ask techincal support to view your logs and see why it crashed

[floral cargo]

I know those are the main problems, I've seen on people having the same issue as well

[cedar sand]

there is not much more help that can be offered here

[floral cargo]

Alright I'll do

Thanks for the help

[floral cargo]

How do I do that?

[cedar sand]

Battlestate Games launcher > Bug report > Game

[neat venture]

Hey guys, I get this issue every so often and its a right fuck about... Launcher not sending 2fa codes to email, website works fine, launcher does not.. Any ideas??

[true rover]

how the fuck am im supposed to do quests if therei is no fucking objective

[neat venture]

Accept the quest, top left

[true rover]

nothing showed

[neat venture]

Any ideas regarding this? Ive changed password, opened email via multiple different IP's and endpoints

[loud moss]

couldnt tell you

[true rover]

it dosent work....

[neat venture]

@loud moss got a fix for this dude??

[loud moss]

im a discord mod

not a bsg dev

[cedar sand]

Click the accept button

[ornate cypress]

Jesus H, the official support is terrible. I've been having issues signing-in on the account I've had for years, and support was just like "You're account doesn't exist."...

[frail grail]

Just got kicked from a server with a friend after getting 50000 ping on top right corner and we cant get back in, any ideas ?

[remote crescent]

Pray 🙏

[earnest laurel]

Hi there, I have a question. Rn I have the EOD edition of the game and I've been thinking about upgrading to the Unheard Edition. Do I get to keep the exclusive stuff from the EOD or do I lose them when I upgrade?

[slim spruce]

you keep both sets of benefits

So essentially with EOD to Unheard you technically have a tiny bit more things than people with only unheard

[plain gyro]

has there been alot of reports of people crashing on ground zero or just me?

[earnest laurel]

That's good to know, thank you for the clarification!

[earnest laurel]

I've crashed twice as a scav on Factory, otherwise all is smooth

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/441

[plain gyro]

thanks

[tame dawn]

has anyone have a fix for not recieving my confirmation code to my email when i try to log into the launcher? keeps saying they sent an email verification but its been nearly a day and i also put in a ticket, no email no confirmation code no update to my ticket

[gaunt spindle]

is there a way i can talk to a discord moderator ?

i think there must be a mistake can i please contact you and send you his info, he was on the server only once

[slim spruce]

#discord-mod-mail

[tame dawn]

guess i just dont get to play anymore?

[slim spruce]

this problem comes and goes, it got worse in the past few days, it should be better soon

see here https://www.escapefromtarkov.com/support/knowledge/431

[tame dawn]

yeah i read that earlier unfortunatly made sure non of those are the issue and ticket has been placed =[ i guess ill just have to wait and pray

[scarlet mango]

For the PVE wipe, will i lose my event items aswell like the cool Tagilla Labrynth Posters i got?

[burnt drift]

yo i got a eod account and i was playing tarkov at like 9 am and i decided to upgrade from windows 10 to windows 11 and now every time i try to get a code to do the 2 step ver i cant get it in my email? anyone have a solution

[slim spruce]

it will come soon, it's a common problem

[cedar sand]

PVE does not have wipes. It has the option to reset your profile, in which case all physical items such as posters are lost.

[burnt drift]

im ngl i tried to do it yesterday

i have another account and its coming instnatly to my other email so im confused

[scarlet mango]

i thought PVE players had to wipe to get access to the launches new quests. And since the posters where special event rewards I was hoping theyd stay through the wipe

[cedar sand]

A wipe is a set time for a profile reset for every player forced with a game update, this will not happen in PVE.

Items are lost after a profile is reset - unless BSG allow a special way to claim them in the website

[nova salmon]

tarkobmv today has become too long after each click on merchant or change of direction. It grinds for a dozen seconds. Even on Arena, I uninstalled and reinstalled, nothing changed. I'm

[scarlet mango]

is there anyway i can put in a suggestion or something to keep Special Event Posters and Event items earned while playing PVE if you do force wipe?

[cedar sand]

https://tarkov.community/

If you want people to respond well do not call it a forced wipe, because they will correct you that it isn’t a wipe. It’s an optional profile reset.

A wipe implies the reset is out of your control and is happening regardless of if you want it to or not

[scarlet mango]

Ok thank you!

[vernal cedar]

hi, is the event over?:(

[slim spruce]

@solemn palm report them ingame, not here please

[blazing aurora]

I wont let myself be rage baited today

[storm flume]

hey guys im trying to link my EFT arena to my main PMC but i cant figure it out

[mild shell]

i7 proc nvidia 4070 32gb ram : "page not found in nonpaged area bedaisy.sys" bsod error msg. completely uninstalled reinstalled tark, sfc, dism, reconfig page file, updated drivers. did memtest / wise memory, win 11 reset (did not do entire wipe just window instal fix) Friends computer just shuts off... computer isnt overheating...my thinking is that its a faulty windows driver maybe or maybe it is a corrupted gpu driver? im having him just completely uninstall his gpu drivers / geforce on top of fresh tarkov install, if that fails just a complete wipe/fresh window install and go from there... Any help would be appreciated.

[azure forum]

Hi sorry had a question when i have the game in borderless it looks jaged and feels like shit but in fullscreen it's good
issue is i run the game in 1440 on a 4k monitor cause bsg doesnt optimise shit
and when i alt tab it fucks up everything ( mooves every windows ) is it a setting and how could i make it so borderless doesnt feel like crap ?

( same fps in Bordserless and FS )

[true rover]

it strated working after game restart

[sleek wind]

please ban

[austere dune]

done 👍

[steady cosmos]

it should do it automatically assuming you have the same account for PvP and Arena

[storm flume]

Oh does it not link to pve account

[desert vale]

I dont see and respond from the support team what should i do

[dawn jetty]

I lost my google authenticator. I have provided support with all screenshots from my banking app of purchases EOD, upgrade from EOD to Unheard, stash max upgrade, clothing purchases, etc. I have provided login names for both accounts. I have provided all my in game names used and all the ones my son could remember. I have provided location information. I have provided everything. This should be a reasonably common occurence ( lost, destroyed, stolen phones ). Is there no proceedure to handle this in a timely fashion? This has been ongoing for like 10 days now. This has affected my account and my son's ( I had his authenticator on my device ). Both emails used for these accounts are still operational. I don't see what the issue could be that takes 10 days to resolve. Everything else that I lost dual factor for ( Pay Pal, Star Citizen, and some other games and stuff ) was restored in 2 days. I love this game, have been a patron from the beginning. I run a small Tarkov-only Discord server where ( when I have free time ... I'm working most of the time ) I play with friends. I think Armen P. is working on my issue.

[dawn jetty]

Any suggestions?

I mean I am still logged into my account, but when there's a wipe or whatever or if I buy something else ... I will need it.

hello

[steady cosmos]

not yet

[unborn perch]

why do i get 50fps but my cpu and gpu usages are not even reaching 40% bro

this shit is nauseating

[steady cosmos]

have you checked per core?

[slim spruce]

you can only wait for a reply unfortunately

[dawn jetty]

Thanks hopefully Armen will get me taken care of. I'm sure he is overloaded.

[quasi pelican]

Has anyone managed to solve this?

[potent hull]

Hi does any one knows when it will end the labyrinth event?

[burnt drift]

yo i got a eod account and i was playing tarkov at like 9 am and i decided to upgrade from windows 10 to windows 11 and now every time i try to get a code to do the 2 step ver i cant get it in my email? anyone have a solution

[faint blade]

best graphic settings 0.16?

[thorn salmon]

is there any other way of contacting support besides mailing?
My acc is temp suspended sicne yday morning, made 2 tickets about it and noone tended to it nor told me why it happened.

[signal robin]

what'd you do to get suspended

[thorn salmon]

only thing i can think of is leaving an arena match on role selection

besides that, i am as legit as it can be

[lost tide]

I'm having issues trying to start Arena every time I start it I get a really long error code. I can give the error if somebody has a solution

[cedar sand]

Did you install it to the same folder as EFT?

[lost tide]

yes I've even moved the download file to another drive

[cedar sand]

If you did what I said you have to entirely uninstall and reinstall both games, they are separate games that must be installed separately

[lost tide]

I did that. I keep getting ERROR: 103003 and ERROR: 0

[ornate matrix]

No, you need to wait

Making multiple tickets just delays the process

[thorn salmon]

which process exactly brother, my acc was suspended out of the blue w/o any warning and i am not receiving assistance.

its been 30+ hours

[ornate matrix]

To freshen up your mind: #community-support message

There is nobody here that can assist you with your account.

[thorn salmon]

what is this discord represents then with the official stamp and all these BSG Crew members

[ornate matrix]

They mostly do PR and represent the community, not technical support

as seen by their roles if you click on them

[thorn salmon]

seen some with tech support roles

[ornate matrix]

They dont do tech support on this discord anymore afaik

[thorn salmon]

but still, having an official discord of the game with that many official BSG crewmembers and noone able to assist me even a tiny bit is absurd.

[ornate matrix]

Well, there is like 1 or 2 tech support on this discord

there's roughly 500.000 people on here

that would equate to 1 tech supporter for 250.000 members

[thorn salmon]

not gonna try to solve the issue of that matter mate, its not my business how the company operates.
what bums me out is that i am locked out of my account since around 13:00 yday and noone came for the rescue.

[cedar sand]

Developors and community managers are not support, please contact them directly at [e-mail]
No one in this Discord server can or will assist you with your issue.

[azure forum]

making a mail

[shrewd turret]

Hi, it has been a while since I've looged into my tarkov account and it seems I can't remember my password. I have been waiting for my password change email for 2 days and it still has not shown up in my inbox. What should I do?

[cedar sand]

It is likely that you do not remember your email too then

If it is correct you should email support directly, no one here can offer account support

??support

[white steppe]

[e-mail]

[shrewd turret]

when I pick my email for the pasword change, I don't get the error that it cannot be found though

[cedar sand]

As I said, contact support.

[shrewd turret]

I also have done that, what is the average wait time for a response?

[cedar sand]

I wouldn't know sorry

[shrewd turret]

okay, thank you

[cedar sand]

It varies depending on what the issue is and how many requests they have at any time

[shrewd turret]

cool, the email password change decided to work instantly just now

[sudden brook]

anyone? after raid ( died/ extract ) my game just freeze and i need to restart or wait 5 min

[cedar sand]

Disable the mip streaming option in the graphics settings and lower your texture quality if you have it set to High

[real jolt]

i keep getting fps drops

can anyone help me ?

[cedar sand]

Please provide more information if you want help

[real jolt]

what would u need to know to help me and i try my best to get the info

[cedar sand]

When specifically is the issue happening and what are your PC specs and graphics settings?

[real jolt]

all the time and my specs are 5700xt and ryzen 5 3600 and 32gb of ddr4 ram 3200 speed and my settings

[cedar sand]

So you just have bad FPS?

That is different to an FPS drop

R5 3600 is a low end CPU and will struggle with EFT, especially on the larger maps

[boreal cedar]

do we know if they will give steam keys when game is released on steam ?

[cedar sand]

No, you will not be given a steam key

[earnest raptor]

Anyone knows why I cant choose the name i want? Theres no offensive language and its not taken. I also had it before but it got reset and i was forced to choose a new one

[flint marsh]

this is a message for anyone that has lightkeeper. please submit a bug ticket for zryachi guard near the radar station. that mfker spawns real close to the building and get aggroed through the walls , ive died twice with the quest on me making it really frustrating

[pure oriole]

bedaisy.sys is giving me blue screens when i tried to use a transit?

[slim spruce]

if it says invalid it's either censored or taken

[earnest raptor]

Its not taken so i guess its censored for whatever reason

[stuck pond]

Does PvE Upgrade not get a discount?

Per #eft-announcements message

[slim spruce]

pve is an expansion

[unique hinge]

is there something wrong with the game atm? i'm trying to go Shoreline for the last few hours and it's either terrible fps drops or I get server connection lost before even getting in the game?

there's a stutter every few sec no matter how much I lower the settings

[outer nimbus]

is the spring discount not live yet? i dont see any price changes on the website?

[slim spruce]

what are you buying?

[outer nimbus]

i was just curious looking at mainly the stash upgrade

[slim spruce]

that is an expansion

[outer nimbus]

doesn't look like it to me

it says it applies to all types of upgrades

[slim spruce]

Upgrades means game edition upgrades. The expansions page I don't think so.

And the current EOD to Unheard upgrade discount is not double applied.

[outer nimbus]

It would be nice if they could properly word it before someone gets scammed. They can't just say "all types of editions and upgrades" and not include the Stash Upgrade. Its literally called "upgrade".

[opaque raptor]

Hello everyone.
I need alittle help.
This week my launcher started to send me the cloudflare thingy, and its effects my game aswell, I tried alot of stuff.
I reinstalled the whole game, did a factory reset on my PC but it still doesn't work.
Before this I never had problems like this with the launcher, and I am getting annoyed and I don't know what else can I do.
Is there anyone who has this kind of problem, or had ?
I would love some kind of an help .

[slim spruce]

Disable any VPNs if you have them, any otherwise reboot your modem and router by power pulling. You need a new IP.

[opaque raptor]

I tried using the VPN, and it worked, but its not like how it was, but I will try to do that.
If not then I either need to manually make a new IP or ask my contractor to change it.
Because before that I never used VPN, and the website works normally, only the launcher is the problem .

[slim spruce]

You can try emailing support as there is a help page for this.

"Suspicious behaviour. CF-RAY

May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress [IPV4 and IPV6] (you may use https://www.whatismyip.com/ service for that). You may contact support via site https://www.escapefromtarkov.com/support/contact or by an email [e-mail]"

from https://www.escapefromtarkov.com/support/knowledge/426

[opaque raptor]

Thank you, I will send an update shortly

Is it a good, or bad thing if the site can't detect my IPV6 adress ? 😅

[daring galleon]

Is there any relevant department that can help me? I can't log in.

[slim spruce]

you must contact support or email them about this

[daring galleon]

Am I banned or is this just a security issue?

[slim spruce]

not banned, you can get access back by contacting them

[daring galleon]

OK THX

[fast junco]

So I legit just bought my friend EFT like 2 hours ago and now all of the sudden it's on sale. Is there anyway to get money back for that?

[magic compass]

Bought EFT like a month ago ain’t really touched much due to lagging quite a bit as well as it also taking me very long to get into a game

Is there a way to fix this ?

[next vault]

i keep getting a Unity 2022 error on certian maps and its getting frustrating. how do i fix it?

[inland raven]

install in SSD instead of hard drive

[slim spruce]

unfortunately no

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/441

[verbal elk]

Need help please: I am deployed over areas and have been able to play tarcov in the past and now i get error 103003. I assume it has todo with my internet connection. Is there any way to test if that accurate or not?

[cedar sand]

If you are trying to play from a new region it is possible that your game cannot be launched from where you are.

[verbal elk]

i have in the past and even tried a VPN still the same error.

[cedar sand]

VPN does not solve this issue

Please see here on game regions https://www.escapefromtarkov.com/support/knowledge/356

A VPN does not work to bypass this restriction and attempting to do so could result in the account being blocked due to suspicious activity

[verbal elk]

well that sucks but understandable, does'nt explain why i was able to in the past. Might just have to take the L on this one and wait till i get back.

[cedar sand]

This question is better suited to #eft-chat or #beginners-assistance

This channel is not for help with tasks.

[stray violet]

aight

[verbal elk]

appreciate the help. looks like ill see about purchasing the region upgrade it suggests.

[hidden granite]

got a new device and cant unlink my authenticator as i broke the old one.. no option to use email or any other choice when logging in.. how can i get my account unlocked?

[vernal cedar]

hi the labyrinth event ended right we cant get the permanent acheivment?

[cedar sand]

Yes, please see the announcements channel.

[round mirage]

Can anyone inform me about Ragman and the clothes he sells? I have bought a shirt and pants yet no matter what.. my character still has the clothes I don't want.

[cedar sand]

You have to change the clothes yourself

You can do this from Ragman's services tab or from your overall screen on your profile

[round mirage]

I have clicked on the clothes but he still won't change. I should have mentioned it's my Arena character. My EFT character worked. I've been trying all sorts of things

[cedar sand]

Your Arena character has different clothing to your EFT character, this is changed in Arena on the loadout menu

[round mirage]

Yea I'm on the Arena Ragman and it just won't get out of standard clothes. I'll have to mess with it some other time. Thank you though

[cedar sand]

As I just said, it's via your loadout, not Ragman.

[round mirage]

Yea I read it wrong. My bad. I didn't even know that was an option in the loadout. Figured it was the same as EFT. Thank you

[sweet moat]

ive just bought the game and have downloaded the bsg launcher although in the launcher it says game not purchased and a big buy button
not sure what to do if anyone could help

[cedar sand]

Are you sure you purchased the correct game and are on the correct account?

[sweet moat]

i have bought the standard edition and i checked im on the right account

[cedar sand]

If you're sure then this is something you will have to contact support about

[sweet moat]

hmm ok

[cedar sand]

You can login to your profile on the website and see your purhcase history, screenwhat what version you purchased and send that here, and then screenshot your launcher and show what you're seeing

[sweet moat]

ok ill do that

[cedar sand]

Are you sure you're logged into the correct account? Your username is a default username given to profiles that either had their name forcibly changed due to being inappropriate or they are unconfirmed email addresses

[sweet moat]

when im in the launcher and click on the website profile button it takes me to this account

[cedar sand]

It doesn't take you to a specific account, it just opens the website, you could be logged into a different account

[sweet moat]

hmm

[cedar sand]

It just redirects you here: https://www.escapefromtarkov.com/profile

[sweet moat]

oph

ive just signed into the same account as my launcher on the website and it still has the install button for the launcher

[cedar sand]

Install, or buy?

[sweet moat]

install

[cedar sand]

I was asking you to login to the launcher with the account you were on the website with

Not the other way around

Because I believe your launcher is not on the correct account

[sweet moat]

Oh mb doing that now

YOUR A LIFE SAVER

cheers mate

[cedar sand]

[nocturne galleon]

logout the launcher and log back in

it might fix it

nvm y'all figuered it out

[cold sparrow]

any tips on solving server connection lost with a countdown? happens every raid on PVE/ Coop

[shell saddle]

i just got disconnected from a customs raid after killing 3 pmc’s and i had so much insane loot on me. it said server connection lost. what happened? i know i wasn’t on my end because i was watching a stream and it kept streaming perfectly fine

[rotund matrix]

just bought the game how long until i get accepted?

[loud moss]

you get access to the beta immediately, you can download the launcher on your profile page on the official site

[rotund matrix]

can i play straight away even if i didnt recive the acceptance email?

[loud moss]

you shouldn't have to wait on any email

[rotund matrix]

i downloaded it and opened it but its saying game not purchased

im not in europe

[austere dune]

have you logged into your account in the launcher

[rotund matrix]

i just realized i bought it on another email 🤦‍♂️

all g now sorry

[heady tree]

Bro my account just got banned randomly while I was playing a woods match?? I have the Unheard addition of the game and have played for years what do I do bro? Can I appeal it at all?

[ionic depot]

Hey - I've deleted my game profile just to create new character with different fraction to test it out. I've restarted laucher and game but old one still exists. Is it possible to wipe old progress during wipe?

[opaque raptor]

Hey, I still have problems with the cloudflare.
Is it possible to have someone come up on a voice channel and talk about it ?
And find a solution ?

[supple bison]

Hello folks. I am running a 9800x3d and 5080 both water-cooled. I have 2x 5200MHz RAM 16GB sticks, 32GB total. EVERY raid i play on streets, I get a Unity crash, without fail. I have no idea why the crash happens, but it can be when I am standing still, Running, Aiming, toggling tactical, legit anything, its completely random. I ran 25 streets raids 2 days ago and crashed in EVERY raid at least once, except 1.

Can someone please help me solve this issue? I'm willing to bless the person who helps me it's getting to that point. I've tried admin, sfc scans, dism, everything that's typically recommended. I just need a fix and I will bless you in return if so needed ❤️

[stiff rune]

is that 32 gb in total or on each stick?

[supple bison]

16GB sticks, sorry i should of specified

[stiff rune]

gotcha, have you checked if your page file is set up properly already?

[supple bison]

I have 26GB RAM dedicated to page file

Which I didn't make that change, it was a prebuilt, it came like that

[stiff rune]

is it on an ssd?

[supple bison]

I only have M.2s in the rig

Both 2TB

[stiff rune]

and it started 2 days ago?

[supple bison]

Nah, this has been happening for a hot minute

[earnest raptor]

Are you able to go into VC in a few Minutes @supple bison? I could know something

[supple bison]

I wish I could give you a better time scale, I've had the PC a total of 2 months - @earnest raptor of course. More than happy, pick somewhere and I'll meet you there!

[stiff rune]

only thing that comes to mind rn is making the pagefile bigger, to like 32 gb
other than that playing around with your settings, maybe you can get it to work if you turn everything way down, or get it to crash on other maps if you set everything higher, that could help figure out the cause

[supple bison]

I also wish I was joking when I said I crash so commonly.. 😂

[stiff rune]

holy shit yeah thats a lot

[supple bison]

Specifically above, the 23rd was a TERRIBLE day for it, there was 12 crashes in like a gaming session

[supple bison]

Idk if making it bigger at this point will help!

[stiff rune]

streets tends to go crazy on memory so its worth a shot at least, probably faster to try that than anything else rn

i assume you've tried clearing cache and checking file integrity in launcher already

[inland grove]

Guys what can i do if i dont get my email verify mail i tryed everything since 2 days i want to play but i cant :c

I write support mail and everything but sadly no answer

[stiff rune]

oh another quick thing you should try is disable mip streaming in graphic settings if it isnt already

[supple bison]

MIP Streaming? I will check if I had that enabled, 2 sec

it is off, yeah

[wheat epoch]

Bought the Standard Edition a hour or so ago, Whats the estimated ETA on the Beta Invite?

[cedar sand]

It’s instant, you must download the launcher from your profile page to install the game.

[wheat epoch]

i havent received any thing about it yet

i also dont see any download option in the profile section

[cedar sand]

You don’t “receive” anything, you download the launcher from your profile page on the website. It’s a massive install button.

If that is not there then you have not purchased the game on that account.

As you would have it in your transaction history and would have been emailed a receipt.

[wheat epoch]

i got both??

this is all i see

[cedar sand]

Click escape from Tarkov

Or go here www.escapefromtarkov.com/profile

[wheat epoch]

thats just where i checked

theres no button

i got both mails that confirms the order and the order number

[cedar sand]

Show me your transaction history please on that profile page

Because for me there is a huge install button on that page

[wheat epoch]

omfg. My bad

i am blind found it

[inland grove]

Hello guys is here maybe someone from eft support?
I think i have a bigger problem but i dont know how to solve i write the support email but git no answer sadly at 2024 my email storage was full and i got no acces now i try to get the email verify mail but cant receive the emai in my acc because at one point ur email will be like blocked because off the fail mail of my email is there a solution or anything i dont know what to do and i want to buy some stuff but cant and i try for over 2 days now pls help 😦

I hope my english is understandable

[supple bison]

Well I tried to post a message here again, but I got hit by "spam detection" - load of shit.

Lets try this again - Getting unity crashes like so - 9800x3d and 5080 GPU. EVERY raid on streets. I worked with @earnest raptor for the last 3h but we are still experiencing them. We have done a lot and still nothing. Anyone else able to advise?

[slate wagon]

Im trying to log in on the web page, but i wants a confirmation code but i dont get any, i have checked that its the right email and its not in my spamfilter?

[supple bison]

Yeah, got the latest BIOS & Chipset & GPU drivers, even fresh installed all them to be sure. Turned off EXPO and loaded defaults, same results 😦

We've tried:
Clean install graphic drivers
Resetting the Bios
Clean Install EFT
Disabling IGPU

Hmm, I have a 5080, so it wouldn't apply right?

I haven't unplugged anything from the PC, in fairness

ahh nuts

Maybe a shout - I wonder if anyone in here uses a 5080 and can recommend what driver they are on

Post raid of the previous screenshots raid - crash again 🙃

[inland raven]

why are my tarkov barrels all in feet and inches but in video its all in mm

for me its only feet and inches

theres no milimetre ones

idk but i was doing gunsmith 6 with the m4

and the barrel needed was 260mm but i try search for it and nothing came up so i had to convert it into feet and it was fine

oh 7 then

[uncut prairie]

um?

i need some help

[night arrow]

Hello everyone, i created an account about a half year ago, and now that i bought a new computer that actually can run the game, it says it cant find my email to reset my password, i tried emailing supportbattlegames, but the response time is soooo slow, anyone here that can help me? Much appreciated!

[loud moss]

No one in here can help you. Wait for support to reply.

[slim spruce]

you must use the launcher, not the tarkov exe

[little lodge]

hi!! I need help. I accidentally bought the "Standard Edition to Prepare for Escape Edition" twice as i thought the first transaction didn't go through!! I've made a help ticket and sent a support email. Will i be entitled to a refund?? I really dont want to be -£60 for nothing.

[midnight imp]

Does anyone know why when I log into my account to download the launcher it says I don’t own anything. I am on a different computer than my main pc

[slim spruce]

you must contact xsolla about this

don't refund it yourself you may get banned from xsolla

https://help.xsolla.com/

[little lodge]

i did, they basically said they cant do anything and i must contact BSG support.

[slim spruce]

so make a ticket with bsg on the website

[little lodge]

contacted BSG support but no reply and from what i've researched online, they are close to hopeless with responding and it's very rare to be refunded.

[little lodge]

done that already.

it is "processing", whatever that means

[midnight imp]

I’m confused here on my phone I see this but when I log into on my gaming laptop I see this someone please!!

[slim spruce]

probably wrong account on one

[midnight imp]

But how I’m using the only email I have

[slim spruce]

are the names the same?

[midnight imp]

Yes

[south jacinth]

Hi,i have a certain bug i ve been wanting to find a cure to,however i came up empty handed,whenever i extract or die in raid,i dont get the post death statistics and what-not,instead i am presented with a black screen and im forced to kill eft with task manager. Anyone got a solid solution for this?

[cedar sand]

Turn off the mip streaming option in your graphics settings

[tulip sun]

cant buy the game with bank card right now?

[cedar sand]

Xsolla handle all billing for the game. If you are having issues they are the people to ask.

[tulip sun]

ok thx

[south jacinth]

i was also suspecting mip,but it sort of helps with optimising the game for my rig(16g ram,rx 580,ryzen 5 4500),because my fps drops to like 30-40 when f.e. looking towards the general area of customs stronghold,i dont know why,even tho i get 60+ fps when looking towards like a corner of the map,or when in a building.I shall try turning it off naturally

im genuenly getting more and more frustrated with the game,running in to problem after problem

[cedar sand]

It is 100% the cause of your issue, disabling it and lowering your texture quality and setting up a page file will prevent this long loading / hang / crash

[south jacinth]

i just checked,hideout was also getting stuck on a loading screen,and now it works,so mip was definetly the problem,cheers for the help big man

[lapis monolith]

7 Raids in a row on Woods.....still no BTR ? Any help ?

[sacred tangle]

Sorry to bother everyone, I did Great heights part 5 and I got the 2 wins in a row and played a third and lost. Do I have to win 2 more again? Cause it says not completed on regular EFT side but says completed on arena.

[slim spruce]

use this to download the launcher https://prod.escapefromtarkov.com/launcher/download

[midnight imp]

I figured out my issue thanks

[slim spruce]

what was it?

[midnight imp]

Apparently I have two accounts?

Idk lol I had a typo in my email and it was logging me into another account

[torpid rose]

trying to log into the website but getting errors

i press "Log in" and nothing happens. This error shows up in console

nvm worked on edge

[opaque raptor]

Hey guys, I am still having problem with this cloudflare thingy.
Its annoying, sometimes its good, I can do 1-2 rounds then I get an error message and its not good again.
I unplugged my router for 3-4 hours , and still no change.
I sent an email to tarkovsupport , and I requested a new IP address from my internet contractor.
Would a new IP address help me with this problem or its something with my pc ?

[slim spruce]

a vpn would solve it or a new ip address

[lean star]

New IP Address should help since ur ip is probably flagged as a bot or has/had suspicious activity in the last week.

PC specs should have nothing to do with cloudflare

[opaque raptor]

I am asking because this never happend to me before, nor for my friends, and I can find little to non information about it.
I tried using VPN also, it worked for 1 match, then it again started to get bad.
But I hope a brand new IP address can solve this

[slim spruce]

if it keeps happening something about your internet traffic is fishy to cloudflare

[opaque raptor]

I don't know what, i am playing tarkov for a few months now, and I never had any problems with cloudflare

[minor halo]

I believe I am having a repeat of the prior issue of email security code not being sent, I just changed out my motherboard so I'm flagged as a fresh device, is there any known outage or is it a case of waiting weeks until it works again (SOLVED, DELAYED)

[maiden ermine]

Arena link doesnt work anymore sessamy

404 bad gate

[hardy cipher]

How do I get in contact with someone who can actually like help me with my account?

I tried to go on the forums, seems useless if you cant already log in

[hot wadi]

anyone know why this keeps happening? Im new and this keeps happening when opening fence sometimes but not with any other traders

like the layout is js weird like that

[lean star]

try to email BSG

[hardy cipher]

How

[lean star]

The primary email address for Battle State Games (BSG) support is [e-mail]
BSG also uses [e-mail] for non-repliable emails, such as verification codes.

It's also seen on the escapefromtarkov website.

[slim spruce]

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link :

Tarkov: http://cdn-11.eft-store.com/eft/client/live/distribs/0.16.5.6.36217_c4f08a85-11ff-49c0-87ee-aa58133034cb/Client.0.16.5.6.36217.zip

Arena: http://cdn-11.eft-store.com/arena/client/live/distribs/0.3.0.2.36582_cd13b86a-c60a-40e5-bea2-7fd9430ac6a9/Client.0.3.0.2.36582.zip

Launcher: https://prod.escapefromtarkov.com/launcher/download

Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT or D:\Games\Arena.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

[slim spruce]

i fixed it

[fast patrol]

can someone try to help me out, for the past few days, i have been getting disconnection with quality 36.22177 error

[hardy cipher]

Im so depressed I feel like my account is just gone tbh

I think BSG isnt going to help me at all

[lean star]

Just wait for them to answer

[hardy cipher]

Last time I made a ticket, it took them like weeks to respond 😵‍💫

Think Im just shit out of luck on this

[glass temple]

Can someone help me a couple of weeks ago I use to be able to play every map perfectly but now when I try to load into even factory my game crashes or freezes .

[lean star]

do other games run as they should?

[glass temple]

And it loads super slow and then crashes my game on every map

[glass temple]

Yes

[lean star]

check settings if anything, ur pc could be getting overloaded

[glass temple]

Settings in game?

[lean star]

usually task manager helps you determine abt that

[lean star]

yeah

[glass temple]

I have every setting turned down to the lowest

[lean star]

specs?

[glass temple]

sorry it took a while to respond

amd ryzen 5 5600X 6 core processor

and 16gb of ram

nvidia geforce gtx 1660 super

and good ethernet

[lean star]

that should be more than enough to run, not sure then

ur best shot is probably emailing bsg

[glass temple]

what is their email?

[glass temple]

is this it?

[e-mail]

[lean star]

correct

[glass temple]

thank you

[torpid rose]

having issues

this happens when i try to launch the game

[lean star]

if u get a lot of captchas in the bsg launcher (even in sites in google) then your IP is probably marked with malicious activity, unplug your router for 20~ minutes or call your internet provider to change your ip

Or it's just cloudflare being schizo, which seems to be happening.

[hardy cipher]

@lean star i managed to find an old paypal payment of my upgrade to EOD, you think that will help?

[glass temple]

My friend asked why is this showing up when he attempts to buy a T H I C C case

[torpid rose]

i was using a vpn, i changed locations and now its giving me a "suspicious activity" error

[lean star]

you can try showing it on the ticket of the mail

[lean star]

probably hardware remaining the same and switching locations too quickly, either wait it out or just get a ip reset.

[torpid rose]

alright

[hardy cipher]

I replied to the email with the screenshot attached, hopefully thats enough, and they also get back to me soon 😵‍💫

[glass temple]

Approximately how long does it take for battle state games to respond?

[slim spruce]

you don't have the loyalty level for that purchase

get more rep probably with that trader

[glass temple]

Ok ty

[robust heart]

can someone explain why my game has been running fine for the last 2 weeks but now i cant even get through a raid without it crashing. i cant tab out or it will crash, i cant do anything in a raid or it will crashe. any ideas on why this started happening

[lean star]

A lot of people have been getting that lately, no clue what it could be and it isn't affecting me either
you can try emailing BSG support about it

[robust heart]

my curent theory is its some kind of memory leak because thae game is currently using all of my ram

[urban vortex]

I sent an appeal application does anyone know how long that take ? Brother got banned from discord as soon as he join ?

[slim spruce]

appeals can take some days

[gentle dust]

i can't login my EOD account it shows Email not found

[snow monolith]

Hey guy. My friend just got the game and when he tries to sign into the launcher it gives him a capcha to solve but it just loops and wont solve for him. Any help is appreciated

[slim spruce]

email our support about this if you're sure it's correct. [e-mail]

[lean star]

CloudFlare has been going crazy recently
if u get a lot of captchas in the bsg launcher (even in sites in google) then your IP is probably marked with malicious activity, unplug your router for 20~ minutes or call your internet provider to change your ip

[past turtle]

Anyone has an amd gpu and want to give me their post fx/the adrenaline software color, I know amd runs darker on Tarkov. Can't see anything at night LOL, or in dark places .

[civic marsh]

hey does anyone know why my game gets stuck on loading loot, was literally working fine yesterday IT ONLY HAPPENS ON CUSTOMS

[trail pumice]

yo yo

i need help bro

i just bought the game and when i click download the game it doesnt download like nothing pops up

@slim spruce

[trail pumice]

@uncut oriole

@leaden basalt

@marsh sonnet

@eager sleet

can a moderator help me out

[austere dune]

because pinging half of the servers staff without even mentioning the problem is the way to go

[trail pumice]

i jus said it

[severe sonnet]

Check pins...

[trail pumice]

i open the launcher click download the game

and it doesnt download

[severe sonnet]

Your answer is right there

[trail pumice]

no 0/0

progress does not show up

[severe sonnet]

Check pinned messages....

[trail pumice]

yes sir

[eager sleet]

Man, I'm just a mod for the discord
As said by others best bet is to have a look at pinged messages in here

[woven hearth]

hey, to anyone that has an amd gpu, is there any settings in the drivers or something that actually helped you get more fps? these all seem like placebo to me

[lean star]

verify game files
or reinstall

[trail pumice]

yo

can u hop ina call and tell my friend what to do we a littlwe confused on where to put

[mild shell]

getting "BEDaisy.sys" error / friends computer just turns off or crashes. he can play arena been trying to figure out the issue for a couple days now and have done pretty much every troubleshooting thing you could think of. he has i7 4070 32 gb ram. hes fresh intalled both windows/tarkov/nvidia drivers, dism/sfc.

the only thing i can think of is that the psu might be an issue 650w

[lean star]

Does he have virtual hardware on his system like controller, pedals, or anything that replicates hardware? Battleeye will crash these out because it thinks it's a cheat or virtual hardware install on the PC for cheating purposes.

[lean star]

^+ A BEDaisy.sys error typically indicates a problem with BattleEye, a widely used anti-cheat software, and often manifests as a Blue Screen of Death (BSOD). The error generally stems from compatibility issues between the game, the anti-cheat software, and potentially your system.

[wild turtle]

Just to confirm, I'[m meant to be uploading bug reports directly to tarkov community and not through the site anymore?

[eager sleet]

no, report bugs via the launcher

[wild turtle]

ty

[mild shell]

he was at the stage where he couldnt even launch the game...after going through the discord and researching others posting about the issue in here and online... ive seen some people say disabling hyperthreading to fix crashes... and he has 32 gb ram but he didnt have his xmp enabled...ive since told him to disable the hyperthreading and enable xmp. he was then able to launch the game and has since ran 2 raids on streets...fingers crossed that its an actual fix to the error...

[inland raven]

how many parts of the twitch drops were there?

[latent harness]

any easy way to get this quest done? I need the Iskra for a quest

i killed like 40 scavs on intercahnge and kept playing with my scav killing scavs and still no luck

[inland raven]

just spam factory

and use ur scav on factory to loot other dead scavs

[severe pike]

Good afternoon fellow tarkov enthusiasts. Just wanted to post and see if others are having this problem. Over the last week, the game has been running really badly for me. Each and every time I try to run a scav run I can't get past "loading loot pools" and my game doesn't respond leading me to have to force quit the game. I can only run PMC. Both local and BSG runs are lagged to hell. I should mention I mainly play PvE - This was not an issue I had a week ago. It is very recent - Anyone with a similar experience?

[empty urchin]

Help pls

[umbral plank]

Guys! Is it bannable if I put a VR mod on EFT for the PVE servers?

[glass temple]

Does anyone know why when I try to load into shoreline on pve i am on starting local game for a very long time ?

[quasi pelican]

help

[lean star]

I'll note it, thanks

[lean star]

Yes

[latent harness]

Why would you post this in the official server.. the game doesnt support modding lol

You are just putting eyes on yourself

[severe pike]

Anyone?

[glass temple]

I have the same problem for both PMC and scav.

[topaz aspen]

im trying to buy the game but it wont show the price on dollars does anyone know?

[pulsar berry]

I HAD no received any SMS code

and why am i blocked from the EFT website

[bitter terrace]

Guys i need help, I just bought the game and installed it, when i try to search for scav or Pmc , I get an Error disconnected from the game instantly saying "Server connection lost"

[lean star]

Clouudflare is being stupid, New IP Address should help since ur ip is probably flagged as a bot or has/had suspicious activity in the last week.
unplug your router for 20~ minutes or call your internet provider to change your ip

[stiff rune]

its just some bug i think, i usually get it when i open fence page and click the refresh button too quickly, no idea what exactly causes it

[whole dove]

hey, is it true that the price for sale of the game on the website doesnt include taxes?

[stiff rune]

yes

[whole dove]

cause im trying to gift the game while the sale is on and the final price seems to be the exact same as the pre-discount price

dammit alright, thank you

[stiff rune]

if you're paying 20% VAT then you end up with almost the same price at checkout yeah

[whole dove]

yea thats exactly what it was i just thought it didnt apply the discount lol

but htat makes sense

[stiff rune]

its kinda confusing since basically everyone lists prices with tax included

[whole dove]

exactly

and i dont remember it being an issue when i first bought the game but that was so long ago so maybe it was a thing

[hot wadi]

for me its usually when I click on traders and then on fence too quickly

[stiff rune]

ah yeah, something with clicking through pages too fast i guess

[severe pike]

Anyone got a fix for this? Or just wait for future patches/updates? xD

[lean star]

your best bet is emailing BSG about the issues and wait for further instructions
The primary email address for Battle State Games (BSG) support is [e-mail]

[severe pike]

Thanks bud

[vivid tapir]

Yo guys I have a bug where I want to construct the generator, but it says I have no spark plugs (I have 2 in my stash). Anyone got a fix for this?

[severe pike]

are the park plugs you have

found in raid?

[vivid tapir]

1 in raid 1 from marketplace

the market one isnt raid plug

[severe pike]

All hideout upgrade stuff needs to have items "found in raid"

[vivid tapir]

I even had the yellow checkmark on it

but I dunno

things confused more than I am

[severe pike]

I can't even play the game at the moment, i have to remind myself the game is in beta xD

[vivid tapir]

Btw do scavs spawn in old gas station on customs? I have the jaeger mission and I cant find any

[hard wedge]

you have to bait them in

[severe pike]

Use Mapgenie - it will tell you all potential spawns

[hard wedge]

its a pain dont do that

[hard wedge]

you gotta go in a scav or a pmc raid and find one more

extract with it to have the found in raid requirement

[vivid tapir]

I got the first spark plug via dorms exfil

Bug ig

[severe pike]

so you need 1 more :p

[hard wedge]

yeah you need both of them

every item for hideout has to be found in raid

[vivid tapir]

lvl 1 gen only needs roubles and a singular spark plug

currently it says i have 0 while 2 of em in my stash

[hard wedge]

wierd

[vivid tapir]

lemme screenshot rq

[hard wedge]

never had that issue go in a scav and find one more

[vivid tapir]

Aight let me see

[still heath]

Hey guys, im not sure if this is an issue i can write here but the emails i have sent to BSG support havent led me to anywhere so i am kinda hoping someone can help me here. I got a new PC (havent had one for over a year now) and i cant access my old email address and the option to change that is grayed out on the website. I need to change the emails however since i dont have access to the old one anymore. Anyone here who can help with such a thing?

[slim spruce]

if you have 2 step verification enabled you can change the email

[still heath]

Thank you

[severe pike]

Left task manager up while trying to get in the game again, and I’m sorry - I don’t think it should be using of upwards 10-11gb of ram (I have 16GB of ram) to get into a game.

[ornate matrix]

Depends on the map

[fallow quiver]

question, what can cause discord and tarkov to crash at the same time, and how to fix it?

[cedar veldt]

lack of memory?

how much RAM do you have

[fallow quiver]

16

[cedar veldt]

when do you crash

[fallow quiver]

loading in raid

[severe pike]

I got 16GB ram also

[fallow quiver]

(just saying, friend's crashing, not me)

[severe pike]

Customs

But pretty much any map has this problem xD

[fallow quiver]

(i also have 16 RAM but i dont crash, even tho my memory goes to 100% sometimes too)

[ornate matrix]

That is because the game loads the map into ram

[severe pike]

i'm fixing to buy 2x8GB sticks and just bite the bullet to 32gb ram - not going to hurt chances of stopping crashes/bottlenecking

[cedar veldt]

welp then I guess he should check his CPU and RAM utilisation when loading

and when the game crashes it should throw some sort of an error

so knowing what that is would be cool too

[cedar veldt]

32GB DDR4 is cheap, and very worth it

comparatively to other upgrades

[severe pike]

G.SKILL 32GB DDR4 PC4-28800 3600MHz Ripjaws V for Intel CL16 - but pretty sure should work with my Ryzen 7

[fallow quiver]

friend says just unity error and thats it

[cedar veldt]

he could try looking into Event Viewer, if anything shows up there

its a default Windows program

or looking into his EFT logs, going by date

[cloud gust]

how long took to answer from support on main page ? if they maybe stole my acc ?

[weary sluice]

can anyone look at the gmail i sent to bsg support thank youy

if u fell for that u deserve it ngl

[fallow quiver]

cant see any errors, but some folders dont* have txt files called network-connection and network-messages

[cedar veldt]

a while

[cedar veldt]

my log folder looks like this

[fallow quiver]

his is same

and nothing about crash error anywhere, even in errors log

[cedar veldt]

welp that sucks lol

[fallow quiver]

we'll probably look up more later, thanks for trying to help anyway

[cedar veldt]

hm... does he have GPU accelleration turned off in discord?... might do something if his GPU is on the weaker side.. idk Im spitballing

oke

[fallow quiver]

that's turned off in discord

even the overlays are off

[cedar veldt]

well then Im out of ideas

[ionic depot]

hey, is there any good gun for early usec with sight? hard to deal with ump vs 55 levels

[mild shell]

@ionic depot what type of gun are you looking for

high caliber will prob be your best best if you intend on killing pmc who are geared to the teeth but you dont need the best pen ammo you can access decent high flesh dmg ammo

545 is pretty consistent throughout the wipe and you can find the ammo on reserve easily. bs / igol bt.

[ionic depot]

i was using UMP (pretty nice but without anything it sucks or i suck), mosin/sks

[mild shell]

are you lvl 15 yet?

[ionic depot]

3 : D

[mild shell]

PPSH isnt a bad early gun as its fire rate is higher than some smgs

with access to drum mags

[ionic depot]

can i mount any sight that early?

cuz cant mount mosin sight from prapor on mosin infantry

[mild shell]

you may be able to, i would ask in the general chat as the mods pay more attention to it

i think most the things at that early on would be FIR for customization but im not as educated on the early sight meta

i ran mosin quite often early on and kedr

[pure oriole]

anyone have an issue where their mic doesent pick up in arena

[mild shell]

if youre new you can also request a sherpa or join a beginner chat just be careful some guys will come in and try to sell you cheats or crypto bs

[ionic depot]

thank you

[tough gate]

Unable to get my email verification code when I try to login, what do I do? I just re-installed the Launcher

[SOLVED] Used VPN

[astral blade]

yo so, I have 5 drops waiting for me that I cannot accept, I followed all the steps the bot in the BSG stream chat told me to do and all I get is this

Solved

[tough gate]

My friend used my login and I got email instantly, but when I do it I don't get email, wtf is this?

[slim spruce]

@soft pumice use #discord-mod-mail

[vestal cobalt]

Ban the war-supporting clown for the nickanme. (Basically "killer of ukrainians")

[tough gate]

[SOLVED] Used VPN

[pure oriole]

ref not synicing rep per usual pretty dope

[idle pecan]

@slim spruce yo bro how do I download the game I haven’t played it in a few years

[slim spruce]

the launcher is on the profile page on the website

[idle pecan]

All I see is purchase with a check mark and the packs for sale

[slim spruce]

then that account doesn't own the game

[idle pecan]

I have it but for some reason it says upgrade to the Europe version im form the USA tho

[slim spruce]

you only need europe edition if you're in eu

[lusty stump]

Is normal that the ACS Balaclava Drop i received it as a Item instead of unlocked it in Arena? xD

[light shard]

I keep getting a error 214 when trying to log in and when I do the capcha it always fails can anybody help me

ive tried clearing cache , disabling extensions , made sure my font was 100% , reseting my modem

[lyric trout]

Is the Unheard edition worth upgrading to?

[glad cave]

we dont need to buy etf again if we wanna get it on steam right?

[night kindle]

I can't login to the tarkov website. I'm suppose to receive a verification email but it didn't. I even changed my password but it didn't fix it.

[cyan crown]

how do i fix this for arena?

[dense lotus]

Sorry if I'm posting in the wrong spot. I tried to look through the rules but am not able to find it fast enough. How do I report a user for inappropriate behavior? They joined our LFG channel and is using racial slurs.

[hushed hill]

click repair if failed just reinstall game

[uncut lantern]

hello, can someone help me? i bought tarkov in 2023 but wasn´t able to play since my pc was too weak now i got a new pc and wanted to download the game but forgot the password but when i want to reset my password it says "unknown emailadress". i already wrote an email to the given support email

[lean star]

common issue, wait for BSG to answer back

[lean star]

you can record them using a software (such as OBS) or clipping softwares, then dm @jagged echo with the video clip and their discord user, alongside a reason such as "User is saying Racial Slurs in voice chat."

more information at #discord-mod-mail

[uncut lantern]

alright, thanks a lot!

[lean star]

To appeal a ban in Escape from Tarkov, you need to contact Battlestate Games' support through their website or by emailing [e-mail]. Temporary bans and accounts in a limited matchmaking state cannot be appealed. Bans will only be overturned if determined to be due to account hacking.

Kinda, you can try to appeal if anything

[lean star]

It won't release on steam.

[light shard]

I keep getting a error 214 when trying to log in and when I do the capcha it always fails can anybody help me
ive tried clearing cache , disabling extensions , made sure my font was 100% , reseting my modem

[lean star]

Error 214 usually indicates a failed login attempt due to a reCAPTCHA challenge, Contact [e-mail] and tell them about the issue with information.

Try to talk to your Internet Provider for a IP change (if your modem wasn't off for more than 20-30 minutes) since your current IP could be flagged as malicious.

[light shard]

do i just send them an email to that email adress stating whats going on ?

[lean star]

Yeah

[light shard]

so i need to leavee my modem off for 30 min ?

[light shard]

thank you

[lean star]

To force an IP change, or contact your Internet Provider for one.

[idle pecan]

When I try to launch the game it says Failed to install BattlEye Service then it says in game with no new page open for the game running

[lean star]

The "Failed to install BattlEye service" error in Escape From Tarkov usually stems from conflicts with antivirus software or corrupted game files. To resolve this, try temporarily disabling your antivirus, ensuring BattleEye is added to the exception list, and verifying the game files. If issues persist, consider reinstalling the game or even reinstalling BattlEye.

About the "In game error" (Which I'm assuming it's the discord overlay) then it's probably Tarkov running as a background task, you can check this in the Task Manager.

If it says In game on the launcher, then it's just BattlEye failing to launch or isn't installed on the computer.

[idle pecan]

BRO I SWEAR THIS F GAME bugs out I’m in now lmao @lean star

I cleared my catch btw thanks for the info I appreciate bro

[lean star]

It was probably BattlEye just not launching correctly

Never seen it before, nor had similar experiences

[idle pecan]

Yeah idk either want a photo of the error?

[lean star]

Sure

[idle pecan]

Can I post it in here?

[lean star]

It should let you

[lean star]

Thanks

[potent pine]

hey I purchased the PVE upgrade as a gift for a friend and when they entered it they got the error message "The limit of activatable extension has been exceeded", is there some way to resolve this?

[lean star]

If your friend doesn't have PVE; Contact BSG support
If he does have PVE, then you can't do Anything about it
You can try selling the code, giving it away or keeping it.

?

[sage vector]

hey im trying to log into my account on the website havent played in awhile but it not sending the verification code ive reset my password 2 times refreshed and tried multiple times and it doesnt want to send

is this normal which im guessing its not but im wondering if its normal to experiance this

[lean star]

Did you check the spam folder?

If a code isn't being sent to you, you should contact BSG support via Email.

[sage vector]

yeah its not being sent at all the password reset emails get sent right away but not the verification

[vast zinc]

i have this issue where on wifi i can match and play any raid any map. but when i i hardwire to the router.. brandnew cat 6 cable i get a server not found issue... only happens with tarky. any other game runs fine. does anyone have ideas

[surreal summit]

I am having the same issue right now. Currently emailing their support

[sage vector]

when that happened to me i ran a ip spoofer and it usually helped and also helped with time out issues too but that was years ago idk if it would help now

[vast zinc]

dude i have no idea what this is

im really new to computer gaming

and sucks i have gig speed internet and i feel on wifi vs hardwire i leave perfomance out

[sage vector]

basically it tells the game that your in the location that your not in

[vast zinc]

ohhhh

[sage vector]

so it changes hwo matches are found and ill usually spoof to like texas in the usa or somewhere close

[vast zinc]

ohhhhh

is it an application i can downlaod

[sage vector]

it helped me when i was having timeout issues and i would get a second opinion cause i did this 6 years ago idk if it will work now

i havent played in a long time

[vast zinc]

ok

[sage vector]

and just search up a VPN application

theyre a dime a dozen

but i would use a reputable one just look for reddit reviews or see what people recommend

[plain gyro]

can anyone here help me with a scope problem?

i have a clip i just doubt i cant post it here

[lean star]

You can post it,

[plain gyro]

https://medal.tv/games/escape-from-tarkov/clips/kaxvw546kjol5hM7G?invite=cr-MSwxak4sMTgxNzY4MTYx

dont mind the crashout

but it like zooms out

really annoying

[lean star]

@lofty lantern I don't know this either

[timid lintel]

tap your freelook button if that happens

[plain gyro]

alr thanks

[wooden pendant]

Why won’t it let me install the game it lets me click install and then to chose where to put the game but then it stops and closes and won’t let me

[hallow zephyr]

How to fix the authorization error message when game loads up

[placid crane]

guys need help

i bought in via official website

[placid crane]

and

now its gone from my account?

[restive halo]

Hi, I am having major performance issues. I have a good pc, and have tried everything when it comes to stability. It isn't a graphics or hardware problem, its something to do with the network. I launch an offline raid and get perfect 144 frames. But in every PvE raid, including factory, I get 50-60fps tops. I have already tried using a vpn and not using it. As well as different server regions, and switching to automatic. Nothing is working. Any suggestions?

[hollow spruce]

guys， where to buy Predator

[hollow spruce]

Sie können versuchen, die Funktion zum Löschen des physischen Kerns zu aktivieren.

[restive halo]

Könntest du mir erklären, wie das genau geht? Ich habe bereits versucht, die CPU-Kerne zu begrenzen, falls du das meinst. Auch hier handelt es sich nicht um ein Hardwareproblem. Es hat etwas mit der Verbindung zu tun. Ich habe im Spiel keinen hohen Ping, aber eine miserable Performance.

[orchid mortar]

guys i need help, i basecly cant login in the game because shows this

[tame lake]

Can someone help me? i claimed the ACS Mask Twitch drop but it doesnt show up as free but its on my Service tab

at the tab where i can transfer money to eft

[orchid mortar]

Good morning, I need help, my game is giving the following message and I can't log in

[winter shell]

I have this issue where i cant enter my hideout without my game crashing?

Can Anyone help?

[cedar vessel]

is it just me or both arena and main game fps drop tremendously

the performance just suddenly drops

[floral cargo]

I found the fix, I needed to give the game the "run as administrator" tick in the .exe properties. Thought I'd post this so I could help someone having my same problem.

[granite swift]

anyone follow you up with this? i didn't even get mine as an item in ref's service's mine just doesn't exist despite earning the drop (got no problems collecting the GP coins and other items like such from the drops though)

[sleek coral]

Hi! Sorry, i wanted to know what happends if I got the base game and then buy the arena, will the unheard editon have a discount for the arena or will it cost the same, and I will kind of pay twice for the arena?

Dont know if I explained myself

[gray wind]

Did somebody find a figures in labyrinth for the last 3 days?

[tame lake]

look into your Service tab where you can transfer items to eft maybe there it shows up like mine i also created a ingame bug report to BSG

[onyx wagon]

in arena , my hotbar keep resetting , i bind my heals with numbers 4,5,6,7... , when match start all binds are gone , i bind them in first round , second round they unbind. help please

[lean star]

Its still in the game if i remember correctly, you can find spawn spots in the Wiki.

[lean star]

No, you won't receive a discount and will have to pay the full price.

[lean star]

keybindings may reset every round due to the game's design, which prioritizes a consistent experience for each round. This means the game might be resetting to default or unassigning special keys that are not part of the standard configuration. This could also be related to the way the game handles user settings and how they are saved and loaded for each new match.

[lean star]

Reverify your game files via the Launcher, send me your specs please

[winter shell]

dw i fixed it

[lean star]

how so?

[winter shell]

idk it was wierd

verified and cleared cache and waiting for a min and it worked

[lean star]

Cloudflare is being stupid, New IP Address should help since ur ip is probably flagged as a bot or has/had suspicious activity in the last week.
unplug your router for 20~ minutes or call your internet provider to change your ip

[sleek coral]

oh, I was just about to buy the arena, thanks for the answer, seems I will wait and see if I can upgrade to unheard on the next spring discounts, thanks!

[lean star]

The ACS Mask Twitch drop appears in your Service tab but isn't free because the item is likely a limited-time promotional item or a reward that requires a specific action to be unlocked or activated. While it might be listed on your Service tab, it might not be immediately usable without further steps like claiming it through the Twitch inventory or activating it within the game.

This could represent a bug though, I'm not positive @tame lake

[lean star]

Did you claim the code properly with the right region and account?

[tame lake]

i did connect my account and i claimed it

[lean star]

Logout from your account via the launcher, restart your computer and log back in.
That should work

[lean star]

Then it's probably a bug,

[onyx wagon]

what can i do ?

[lean star]

your best bet is emailing BSG about the issue and wait for further instructions
The primary email address for Battle State Games (BSG) support is [e-mail]

[lean star]

I believe you can do nothing about the issue.

[tame lake]

i created a ticket via the launcher. i just dont get why i have it in the service tab but not unlocked in the Armory

a few others on reddit having the same issue

[lean star]

Just wait for them to answer since I believe you can't do much

[tame lake]

yeah

[granite swift]

It doesn't even appear in my services or anything. the only showing of my ownership of it is the fact i claimed the twitch drop. I haven't had an issue with collecting gp coins/cases/lega medals, but any of the clothing or the weapon camo i've not been able to get the game to show at all any ownership of it

[lean star]

the ACS Mask seems to be broken.
your best bet is emailing BSG about the issues and wait for further instructions
The primary email address for Battle State Games (BSG) support is [e-mail]

As Clexoo_ said; a lot of people seem to be having the same problem.
You can't do much by yourself

[undone solstice]

I have a issue, i just bought arena and my game doesnt launch, it says that i have to repair my game Which i did but it doesnt leave from 0%, pls help.

[lean star]

if it's stuck at 0%
check if ur antivirus or windows defender is stopping it
or just wait it out, it'll clean eventually
i had to disable windows defender for the game to download, my experience though.

if those 2 don't work then try reinstalling the launcher, verifying the integrity of the game files, or ensuring your computer meets the minimum system requirements

[lean star]

@floral tapir

[copper void]

is this the right place to report bugs in game?

(im reporting to the website aswell, just curious if anyone gaf here)

[lean star]

This is mostly for questions if anything, report bugs in the website

To report bugs in Escape From Tarkov, you can use the game launcher or the official website's support page. For detailed reports, include screenshots or videos, and provide as much information as possible, including steps to reproduce the issue.

[undone solstice]

I just uninstalled it and im installing it back, btw i had did everything that u told me

[trail thorn]

I'm trying to do the "hunter" quest but Shturman doesnt spawn, i played 15 woods raids and in 0 of them was he at the sawmill. Anyone know how to do this quest?

[paper python]

Email Verification code not sending to me, someone help me?

[cedar vessel]

Lately my tarkov fps performance has been dropped , the game fps stutters like crazy. Does anyone has the same problem as me?

[lean star]

Try deleting cache and logs?

[lean star]

He has a ~40% spawn chance in Local PVE (iirc)
you're probably just unlucky.

[lean star]

Shit has been happening for years, try to contact BSG Support about it

The primary email address for Battle State Games (BSG) support is [e-mail]

Happens mostly if you don't use gmail i believe, outlook and other mails seem to be having issues with verification codes, but password reset ones seem to work fine.

it can happen to gmail though, just less likely.

[quartz palm]

guys i did not know the items and i got them wrong is the ban for a long time is it temporary

[lean star]

What'd you buy?

[quartz palm]

nothing i just brought ammo and it asked me to pick the items and i got it wrong

[elfin merlin]

anyone can help me with this nothing load everything is so slow and now im getting this error

[quartz palm]

like 2 times idk i just did it fast

[lean star]

Were you spamming?
Usually does that whenever you buy or sell a lot in a small amount of time.

It's temporary. It'll go away soon.

[lean star]

Reverify game files in the launcher.

[elfin merlin]

i did that twice

[quartz palm]

yes spamming ammo

[lean star]

your best bet is emailing BSG about the issues and wait for further instructions, talk to them about the error with screenshots.
The primary email address for Battle State Games (BSG) support is [e-mail]

[quartz palm]

days or hours or mins

[lean star]

like minutes usually

[lean star]

That explains it

[quartz palm]

alr thanks

[quartz palm]

yeah lol

[lean star]

you can try restarting your computer, clearing cacha and/or resintalling Tarkov. If that doesn't work then email BSG about it.

[slim spruce]

repair game files in launcher

[elfin merlin]

i did restart all you sayed just email havent done

[slim spruce]

please don't refer people to email support for everything

[elfin merlin]

imma try this out

[slim spruce]

It wastes everyones time

[lean star]

last resort if anything

[elfin merlin]

you mean integrity check ? i done that like 5 time by now

[slim spruce]

Go here

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And first back up these ini files by copying them to another folder on the desktop.

Try deleting graphics.ini first and try again, then delete the rest if you still have the problem.

If this doesn't fix the problem please paste the files you backed up to replace the files that took their place in that folder.

[elfin merlin]

now ihave authotize error message

[slim spruce]

@smoky vortex to use modmail your dms must be open

@inner trellis see above

[steady cape]

cant limit download speed on the launcher

[sage igloo]

i claimed the twitch drop of course but this is still locked

[tame lake]

got the same issue and i have the ASC mask in my Service tab but not unlocked... it seemed to be bugged

[sage igloo]

okay good to know someone should probably report this bug

[tame lake]

i did already

[sage igloo]

okay nice

[sage igloo]

what do you mean actualltly ba "service tab"?

[tame lake]

Die Maske ist bei mir lose in dem Tab wo man geld zu EFT schicken kann

[tame lake]

@sage igloo

[sage igloo]

weird i dont have it there

i dont think its supposed to be there

[tame lake]

others are also complaining about that, that they dont have it

yupp

[sage igloo]

classic bsg

[lean star]

@sage igloo

It's a bug,

[sage igloo]

yeah i figured

atleast i got the camo lmao

[acoustic mountain]

how did you get the camo i gotr the drop but never showed up ingame @sage igloo

[tulip jasper]

Hello. Please help me. I haven't played tarkov since 2022. Right now I'm trying to log in to my account, but my nickname has changed and I'm permanently blocked. What to do? I have not played with cheats, bots or other illegal programs. My account may have been hacked, as it is not my nickname. The last time I visited Tarkov was in 2022.

will I not be able to get account unblocked?

[sudden ibex]

anyone know why my game crashes everytime i get out of a raid/try to go to my hideout

[livid oasis]

im trying to play arena and as soon as i load in i get anticheat connection lost

[next marten]

Transit may be bugged again. Son did transit from PvE and ended up on PvP. It's his PvE character killed by an actual p[layer with the report button.

[open adder]

So my friend wants to play tarkov, are these CPU and GPU good for it?
Intel(R) Core(TM) i5-9400 CPU @ 2.90GHz (CPU)
NVIDIA RTX 2080 ti

[steady cape]

Whats the fix for repairing game at 0%

[livid oasis]

how much ram

[open adder]

8 gigs

[livid oasis]

it will be difficult to run but it can still be able to i would reccomend to get ram for it

[open adder]

alright

[livid oasis]

and higher speed ram the better

[wispy creek]

i cant access my account due to the email connected having an old phone number, its yahoo and the only have paid customer suppport, is there a way to have bgs change my email or let me login without a emailed code

[cedar sand]

??support

[white steppe]

[e-mail]

[slim spruce]

a computer with 8 gb of ram can't run the game

[balmy hound]

I can’t install the game, somebody got a second to maybe help me out?

[slim spruce]

what do you see now and what do you do before?

[balmy hound]

so when i origionally installed, i had no issues installing the game, i had to reinstall due to files being corrupted. now whenever i try to install, the game sits at 0/0 kb forever and doesnt move. Iv'e uninstalled and reinstalled the launcher several dozen times with no change. it still will not install even running as an admin

[slim spruce]

disable windows defender and reboot, to fix

[lean star]

I really can't find my copy paste so u have this screenshot, it's a windows defender issue

you'll have to disable windows defender or put it on a whitelist, since it somehow tags it as malware iirc

you don't have to restart ur computer from what I've seen, just disable and restart the launcher

[balmy hound]

I’ll try it when I’m done with this ready or not mission, much appreciated chief

[balmy hound]

Still didn’t work😂

[lean star]

did you fully disable firewall

[balmy hound]

Completely off

[lean star]

"Such problem may occur due to various problems connecting to the server to download the game distribution file."
"If the download does not start within 3-5 minutes, please stop the download and then restart it."

you might have to wait a couple mins whenever it's in 0 kbps and hope it works or download it later?

[balmy hound]

I suppose, I’m just gonna start it and let it sit for the night. Hopefully it downloads

[lean star]

I pray for ur luck

[balmy hound]

Me too, I just spent more money on this game for the PvE

[lean star]

check restarting ur computer and then letting it sit on the download

[balmy hound]

I’ve been trying to get it to install for the last 4 hours

[lean star]

hm

[empty urchin]

Is anyone else having a crashing problem rn

Been crashing on both my pcs on 2 different internets

[gloomy hamlet]

anyone ever have the issue where you cant upgrade something in your hideout even though you have the required items? I'm trying to upgrade to workbench 3. I have everything required, its all FIR. Its telling me I only have 1 red elite pliers when i have 3 in my stash, all FIR.

[lean goblet]

I swear, I get the "Server Connection Lost" error at least once a raid. Any idea what causes it? I have my settings generally set the way folks advice for performance, textures low, I have a solid internet connection and the internet was working fine at the time otherwise.

[gloomy hamlet]

did you try clearing your cache? I know it seems like a silly fix but ive had connection issues before and sometimes it helps

[lean goblet]

yeah, did that too, and my servers are set up to only target two or three of the closest/lowest ping servers in my part of the world

[gloomy hamlet]

hmmmm

ive been having a ROUGH time this weekend. Constant connection issues. I've always had a couple lag spikes in the beginning of a raid but it usually fixes itself. Today has been pretty bad for me but not my friend, who I've been playing with all weekend.

[lean star]

this

happens to that green camo and the ACS Mask supposedly

[feral hatch]

yo how do i report so,meome

someone

[lean star]

To report a player for suspected cheating, use the in-game reporting system after a raid. After the raid, access the results screen and click the exclamation point next to the player's name to initiate the report. Select "suspected cheating"

[feral hatch]

no it was a guying j0rking on camera

[lean star]

oh, well clip them and send it to #discord-mod-mail

[lean star]

@thorny owl

[thorny owl]

send it modmail

[meager thorn]

WHAT?

HERE?

😭 DAWG NO FUCKING WAY LMAOAOA

[lean star]

LOL

[feral hatch]

i have his name

[steep sparrow]

wtf is going on with lighthouse? i prestiged and im trying to do overpopulation and punisher 3 and in the last 3 hrs ive seen a total of 2 scavs

[austere dune]

dead map at dead time of wipe in a dead place checks out

[steep sparrow]

so annoying

[meager thorn]

Bad timing

[feral hatch]

how do i report that 😭

[lean star]

#discord-mod-mail

with clips as evidence

[feral hatch]

he joined and i was not looking at a guy doing that but alr

[lean star]

@idle carbon

*happens to that green camo and the ACS Mask supposedly

[idle carbon]

yaaaaaaaay

[sudden rune]

is it okay if i have launcher on my windows disk and game instaled on other? Or should i have launcher and game on the same disk so it work better?

[plain pebble]

it’s completely fine to have the launcher and the game on different drives

[drifting silo]

are they pinned or locked ?

[versed adder]

anyone having issue claiming from the heights part 5 on eft

says completed but can not claim

[distant mist]

So i trying to send ticket support from off website but there a timer and he frezze on last 1 sec. I try to turn off adsblock and other but still sthis probelm

[pseudo cypress]

Yesterday I attempted to purchase game as a gift. After never recieving a verification dollar amount on my debit account, i submitted a support ticket. I was eventually last night charged the full amount for the game but still never recieved a verification. Today I recieve a email purchase confirmation but still no gift key on the site or via email. And also still no answers from support. Aware you can go to your transactions and request another key by clicking the email icon, however... the gift transaction is not showing. SAVE ME AND MY FRIEND 🤣

[lime arch]

Educational videos must share between boys

[lean star]

if you win 2 in a row in Arena and play another and lose it, it shows as completed at REF in Arena. But when you log into normal EFT it shows as 0/2. Apperently you have to win 2 in a Row and then log into normal EFT to be completed.

[craggy swan]

Any fix to server connection lost?

[cedar sand]

Lower your settings and if you have under 32GB RAM please follow this guide to increase your page file size

??pagefile

[white steppe]

#community-support message

[craggy swan]

I have 64 GB I will try to lower my settings and check again, Thanks

[cedar vessel]

Hi , for the past 2 days both my Arena and the Main game's fps performance has been very bad , i tried clearing caches and logs , reinstalling the game and the lauchers itself and its still run very bad , i restarted the game, and tries going into the raid , first half a minute into the raid it runs fine but after that it starts to stutter and it is very unplayable for me , i had no problem running this game before then and then this started to happen , i am confident that my pc is decent enough to run tarkov , My CPU is i7 gen11 , my Ram is 32gb and my gpu is 3080 ti. If there is any other solutions i could try let me know, thank you.

I also set my games settings to maximize the performance already , i ran out of ideas on how to fix the fps stutters now .

[inland raven]

why i dont have it

[cedar sand]

You will, it just may be delayed.

[inland raven]

okay thanks

[inland raven]

how long does clip their wings last

[tame lake]

i got the issue with the ACS mask that my trader has it in stash but not unlocked in the armory...

[inland raven]

same i think

surely they will just fix it for everyone not just people who reach out

do you know how long the cup series quest stays in arena?

[limber ridge]

guys i bought the game and in almost every round i am losing connection to the server while loading loot is at around 80%. Is there anything that will fix this issue because i am running out of ideas

[royal gazelle]

the clip your wings one?