#community-support
1 messages Ā· Page 288 of 1
I did it and it didn't work.
is this error before the main menu shows?
yes
are you on a VPN?
exilag
disable that it is causing problems
I turned it off and it still didn't work
what error now?
Hello, currently having difficulty with 2FA receiving my verification code on my "main email" lol. Checked absolutely all folders and, yes, did try to reset my password and did receive that email. Has anyone had the same issue and could perhaps help out ?
something is blocking the connection, a security software or dns service
My website is still inaccessible.
Something is blocking the connection. Maybe your isp or country blocks the russian connection.
you could try changing dns servers
Is there a way to solve it?
Go to Settings.
Select Network & internet.
Select Wi-Fi or Ethernet depending on your connection.
Under DNS server assignment, select Edit.
From the drop-down menu, select Manual.
Turn on the IPv4 toggle switch.
Under Preferred DNS, enter your desired address.
use 8.8.8.8 and secondary 8.8.4.4
if it doesn't work change it back to auto
OK, I'll try it out.
what key opens this room next to reserve marked room in the building?
ty
Ive got a problem where my Tarkov wont install from the launcher when i click install it loads for a couple seconds like its going to install but nothing happens anyone know about this?
??installissue
If "nothing happens" when you try to install, and just see the install button again, with no progress after confirming the location to install, choose any folder within C:\Program Files (x86)\ like "EFT" in there and start the launcher as administrator. That location has less permissions and will work.
Is anyone familiar with this issue ? Perhaps having a direct download link to the launcher would allow me to bypass 2FA ?
I have already tried this it hasnt worked š¦
Anyone know a fix for Tarkov Crashing my entire pc.. it started last night and I keep trying different thing but nothings helping
hi guys, i downloaded arena and when click play eft launching arena, how can fix?
i did integrity check but doesnt fix
#weapon-modding message any help?
you probably installed both games to the same directory, in which if you did you need to reinstall both games to separate folders
Mods, please check mod mail, I reported @rustic heath for streaming NSFW content and playing high volume audio tones.
User is hopping through other VC channels
enjoy ban nerd, get a life
wasnt email changeing fixed? why is it greyed out?
can someone please help me unlock the new traider?
Heya, Im currently trying to sign into my battlestate account but it's refusing to send me my 2FA code to my email. However if I request a password reset it instantly sent the email to do so. Im not sure what to do
I did it and it didn't work anymore, what should I do?
just switched to an amd card, every time i shot my game drops fps?
I got the same problem
Same
google battlestate launcher download. Download from Reddit or github. Launch it and it should bypass 2FA. It did for me anyways.
I have the base launcher and it doesn't ask me for 2FA, only the website does
Yup. So are you still able to play the game ?
I am, I just wanted to buy region expansion for europe but alas I can't Until they send me the email :c
Gotcha. I sent an email to support last night. Hopefully they can get us sorted quick. Good luck.
o7
I did it, thank you very much.
how do streamers just point and click guns or armor pieces and they just go in their specified slots? When I try to control click, a scav's gun for example, it just says not enough space when my second slot is empty
ctrl click to fast take alt take to fast equip if i remember correctly
or ctrl left click idk
so I do alt left click to equip?
READ
bro you said alt take to fast equip wtf does that mean
ctrl left click is just your standard take. It works with items that fit in your rig or backpack but if its a helmet or gun it doesnt work
i made a typo but you should be able to put 2 and 2 together to make out that i meant click, pkus you only read one of my messages and then just explained to me what ctrl left does (which is the part i got right)
can anyone look at my invo an tell me what i need to sell to free up space i have no clue
Is there any chance I can get a refund for my game purchase? Is it always a automatic no from BSG?
you can get your money back if you bought through paypal
if not then you cant
my game keep lagging and stuttering when shooting and my fps went from 95 to 10 or 3
is there a way to solve this problem
why does a reserve scad raid in na east is taking more than 10 min bro anyone has this problem?
Hello, I am trying to log in. I press authorize and after that I have to wait for an email to verify. I tried this 20 times and searched it on google everywhere and forums, but no fix. I am not getting any emails...
Now I tried reset password, other email, other verification methods. Everything works, every email I receive... except the email to log in to BST Launcher. What can I do?
I got the same...
Hi guys, i have a question i cant acess to the EFT website, it stated cloudfare has banned my IP and bloked me from acessing the website, do you guys how to fix this. Please help
There is a pinned message with a guide for you to follow
There is a pinned message with a guide for you to follow
i try them all and nothing work
He has to wait until the 18-24hr timer has passed, he will continue to get this error until he does
What do you mean you ātry them allā?
You need to follow the guide exactly as it shows
If the issue is persisting then you didnāt follow it properly
i follow exactly what he tell me to do
Well I guess your issue is an anomaly then, good luck
There are no refunds
Please help, i wish to login back.
No one here can help with this
Disable any VPNs
im not using one
no antivirus no anything
do you know where i could get help from?
That image you sent literally tells you what to do
i did that, no response
Well youāll have to be patient for them to respond
No support is given through discord
support@battlestategames.com is this one correct?
Yes that is the support email address
Alright thank you
is there anyone here that could help me with some visual settings?
Please help. My launcher is just stuck like this..
Open the files for Battlestate and find battleEye, Run the exe and click repair
im running night time raids at the moment and when i use night vision i get a static "noise" effect on my screen almost like very fast snow and when i try to save an instant video and trim it, the static is there when i record the video but not when i save a trim of it. this is with post off and on, ive unchecked the noise box and have the same settings as a lot of youtube videos ive seen but they dont have the static and i do
ok now it doesnt show the static on the photos either
guess im just schizo 
Might not show up super well from my phone camera but itās my best shot at showing it
It's normal for NVG
why does it not show up in anyone's videos or discord screen share and when i save the video it shows up on the video but not when i post it somewhere? i thought i remembered it not being like that a couple wipes ago it just randomly did it after like 2 wipes ago i think? it just doesnt make sense lol
its just so distracting having constant static it would be nice to have a nice night raid experience
if it was part of the game ok whatever but the fact that video recording and screenshots arent showing it at all makes me think its a visual bug with nvgs
anyone notice the bitcoin farm still not go to 5 with maxed out hideout management? The first time after maxing out hideout, I had 4 BTC in there when it stopped producing. After clearing it, it stopped producing with 3 in there.
Thank you very much I will try soon
Hey folks im debating getting this game only thing holding me from getting it is will my pc handle it my specs are: Radeon 6600 for the gpu ryzen 5 5500 for the cpu and 16gb of ddr4 ram
Hey there, I have an issue with downloading eft. This is my last resort, I dont know what to do. I cant even install the game, it always says checksum failed. Tried different disk drives, as an admin and normally, with deender turned both on and off. Anyone had this issue? Can someone give me some tips?
tnx i fixed
https://www.escapefromtarkov.com/support/knowledge/453
checksum error
i'm stuck at loading profile data and cannot play the game, a friend of mine has the exact same issue... anyone else?
DM for support
Interchange runs great but on customs i cant even load in? any fixes?
changed some settings around to optimize my graphics. only problem i have is other pmc/scavs movement screen bleeds/blurs. any help is appreciated
Good evening gents. I played the game arounf 4 years ago in 2021 then kinda forgot about the game for a while. Now on the website its telling me that I need to purchase the game. I still have my origional confirmation email from battlestate when I purchased the game. Any help would be greatly appreciated.
Nevermind! I found where to install the launcher! I hade the standard edition.
HI LADS could anyone explain to ome how to the roubles work for the prestige? Do I just need to have 20Mil or is it items?
Is it normal that I cant play a match from arena? like it says error at loading match
I removed tarkov from my homescreen a while ago, and now that I want to play it again, it doesnt open. Can someone show me how to uninstall and reinstall the game?
pretty confused lol
^^^
Hey guys, the email i used to create my account is now lost and locked behind my previous phone number i dont have access too. When i log in, it asks for the verificatin code but i cant get it, is there anyone i can speak with to help? Ty
anyone know how to resolve this issue? i have watched every youtube video and clicked on every reddit post and nothing i have tried works besides reinstalling windows.
hello sorry to interupt, but i am looking for some help. at the moment my game is stalling at sync with others and yet the timer keeps going. any ideas on how to fix it?also when it stalls out and says server lost and i go to recconnect, it does the same thing at awaiting server response.
how do i report someone for intentionally teamkilling on pve lfg
make the launcher and 2 game exes run as admin in the properties
still no luck
disable antivirus software and reboot
feel like im beating a dead horse lol. ive given eveythign permission, installed game 5 times. idk.
a software is blocking the program from running. This is most likely windows defender
i tried turning all antivirus off and firewalls and stiklll the same error
you made the launcher exe and 2 game exes run as admin in the properties > compatibility tab > check run as admin ?
yes
same reason you stated it might not be noticeable when viewing your video, its very small and does not read well across recording programs or streaming. NVG's in real life have this type of grain depending on the quality of the NVG and I think this is intentional
get more ram. 32gb ddr5 if u can
Alr will the game run since i will be able to borrow money for the game itself
I can get more ram if I need to get it to play but if it will run Iām not gonna till after I get the game
16 gigs will run terrible. packet loss galore. its unplayable
my friend had 16 gigs and upgraded recently and doesnt lag anymore
hello, i bought the game a long time ago, is there a way to update my game region to latam? i was always from latam and i'd like to buy the pve upgrade, couldn't manage to find a way to update my game region
when using an red dot sight, the dot will leave a "tracer" like seeing double when aiming. Does anyone know how to fix that? RTX3060, 32G of ram, if that helps at all.
understandable i knew it was a thing with real nvgs but i just didnt remember ever having it this bad and a lot of people i played with said they didnt have any static so i felt schizo
how do i get labs access cards without scav or buying it
Really how bad on lowest graphics?
like stuttering and being rubberbanded
game uses a lot of ram
Man alr thatās annoying af
you might be fine but it might not be too enjoyable
Well I gotta figure out what brand of ram I use and buy 16gb more
Since stuttering and rubber banding I donāt think is really good in an exfil shooter
I canāt believe it would be that ram intensive on lowest graphics
you can try adding page file to an nvme ssd
should help most cases
Does it need to be empty or just have some free space?
just space
Since I have one that has games but has 100 Gb of ram
Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/
disable it on all other drives
Ok this wonāt cause issues if Iām not playing the game right?
no
So if it says 31.5 gb of committed ram I did it right?
sounds about right
try tarkov now
My friend needs to gift it to me first Iām setting up so once I get it gifted to me I can play it
Though I am gonna launch a couple chrome tabs to test it out to be 100% sure itās working
I have a friend that cannot get past "awaiting server response". Any ideas?
reboot pc and modem/router
I am having them try that now, see if it changes anything.
Still having the same issue
you could disable any vpns, or change dns server to google's 8.8.8.8 and 8.8.4.4
??Modmail @austere frigate
Hello! In order to use modmail, please open your DMs to server members.
If the previous does not work ; will have to adjust your per-server Privacy as well.
https://cdn.discordapp.com/attachments/983260800791756820/1037866199406628874/image.png
https://cdn.discordapp.com/attachments/983260800791756820/1047686581575766047/image.png
Your modmail has been closed.
@patent thorn
Nothing we have tried so far is working. Very strange issue.
does the train always come on lighthouse?
Thanks I got my money back
hey gents , my friend is having an issue, we're just getting back into EFT , been playing for about two weeks, friend has been connecting fine until yesterday, now his raid load times are over 30 mins after the rest of us load in , he verified integrity, no change then re-installed , also no change, i presume its hardware but it was loading fine until yesterday, any ideas?
why do my traders take ages to load? i tried cleaning cache.
my buddy cannot accept the invite to the server, he keep getting an error "whoops cannot accept invite" he can only think he is banned, any idea how to appeal a ban
where do we report bugs?
Someone knows why I cant join any match from eft arena? like its says something with error on loading match or smt like that
Can you please tell me if this is a cheater or a bug in the game?
https://youtu.be/GBc97SP-84c?si=_yqKs7Vc-CdtvZub&t=278
In the game launcher, near the play button, the game must be closed to do it
thx
can anyone look at my invo an tell me what i should keep/sell
i have been having a problem with my tarkov for pretty much forever and i was wondering if anyone knew a fix. everytime i am loading into a raid my "loading map" takes absolutley forever and i have no idea why
aswell, "loading loot" seems to always restart as soon as it gets to around half way done
( I have searched for fixes and reddit has been no help )
What's the solution for not receiving verification code email?
Is there a fix for being kicked as non party leader for scav raids? Whether me or my friend is the leader, the other person gets kicked to the main menu and has to reload the map.
related problem wait times are like 10min for 2man into scav run anyone know anything about this?
can co op pratice mode be bought on the tarkov website still?
idk if this is the right spot but anyone else been un able to use mira today, ive tried like 3 times i shot the flare even every time i even wait for a bit bit every time the sniper scav kills me.
are you in the flare zone
also dont go past the bus
scav raids stuck on awaiting server response. was able to get into PMC but it said "starting local game" when loading. is there a connection issue here?
Can't download or play any suggestion to what can help
Repair registry
Nah jk, run cmd as admin sfc /scannow then ipconfig /flushdns if problem persists go to control panel and then under uninstall programs go and uninstall the launcher and redownload and install the launcher again and try again also note this will log you out so if you donāt know your password donāt do it
https://www.youtube.com/watch?v=QPB2R5jPZqo what happened to me here? is it a hack?
Nah you missed all your shots
from where i can open ticket get unbanned in this server
They donāt unban on this server
But just lookup eft discord unban and itās a eft forum with the link
Doesnāt hurt to try
ty
im trying to log in the browser, but the verification is not coming in my inbox, already check spam and all other place, i really didnt get the email
anyone knows how to troubleshoot this verification issue?
For THE LOVE OF GOD fix the spawns, no reason I should get spawned in the middle of a swamp with no cover so close to someone I get shot in the head in less than 20 seconds
??? I never seen this before
can anyone look at my invo an tell me what i should sell/keep?
@runic oar thanks
kills with sako m10 .338 weapons are not registered in the quest tarkov shooter part 4
If my password recovery e-mails aren't coming through, does that mean that e-mails from the support e-mail address may also not come through? š„“
Can docs cases spawn not spawn with keys inside of them anymore?
I keep getting an error message when trying to download Tarkov
BRO WHAT XD
https://www.youtube.com/watch?v=QPB2R5jPZqo is this a hack?
Tigilla Speed hacked me what the heck is going on
just happened on the server not local PVE
why the game always crashed when i play night raid pls help
Is FSR 4 support coming to eft? Havent heard anything with the new 9000 series cards out for AMD
hello I no longer have access to my email to retrieve the authentication code to connect to my account.
my mailbox has been deleted, I have to change the mailbox of my BATTLESTATE GAMES account
you must email support about this
??support
Support@battlestategames.com
PvE Mode question: Did anyone ever find the key for The Door quest recently? I did arounf 100 runs on Streets and half of the times i checked the location but never got the key spawn.
is it possible for me to kill someone inside the btr , i just got in and theres a lad sitting here afk
Hey, can anyone help me with this? If I cancel this craft will my game be bricked? Or will I somehow get the signal transmitter and the flashdrive back?
Does anyone have game crashes after entering hideout in the new update?
turn your generator off and then hit cancel, should give you the drive and stuff back
Please fix Extracting Kilimov Street Flare Extract Problem
I shot the green flare and still got sniper killed many raids.???
They should get kicked out after the 2 minutes I believe
is waiting 4+ minutes for daytime reserve scav normal or am i bugged
what building are people calling "the water building" on customs? is that like power or the storage building? it's near old gas
https://www.youtube.com/watch?v=WPsF7tFXYwU
I have been experiencing this for so goddam long I really would like to know if anyone has had this or knows how to fix it.
I have done a full windows reload and reinstalled the game. Don't even tell me to clear my logs and cache.
https://youtu.be/kPQ1tlz5U2k
Just took this and sent a bug report I am still experiencing this.
After all this time I still have this...
There's no need to watch the whole video just click around start middle and end and you'll get the idea
what is the bug? The video doesn't tell
The black screen for 5 minutes?
You have left us guessing what the problem is.
The first video is a better example. I spawn in, loot some stuff and extract. The entire raid gets rolled back and acts as if I never went into raid
I don't get booted to the main menu until (I assume) the server side of the raid ends and that's why I get a "disconnected" notification
is there any other information that would be interesting?
someone help please... just bough a new pc and download the lancher went to login and now it wont send the email verification to me
okay, i dont know what to do anymore. clean re-install, load any map, instant unity crash, already verified files, cleared logs, allocated 20 something gigs to the filing page. still crashing.
all logs show is "unkown custom item type: 0 " for an error
hello hoping the community can help with our situation. my friend is having a problem where every time we load in he gets a error code "virtual machine" error. we have tried having him load in solo and same thing. we have searched everywhere online and tried everything we can thing of, we have turned off everything we can think of that would for some reason be consider a "virtual machine". task manger shows nothing and we tried turning off the windows defender to see if that was it but no. we Can not find out what's triggered it, we've been playing for days before hand with zero problems. we hope someone can help thanks!
ammo used 5 , hit count 7? how is this possible with svd?
is there any way to reduce the raindrop effect on your screen when it rains?
are you wearing glasses or some sort of visor
if you wear some sort of eye cover I believe the raindrops will fall on them but don't quote me on that
hey my friend got banned from the server for cheater association but he doesnt cheat or know any cheaters
very confused, can someone help
being in a discord rmt server is considered cheater association
What is rmt
i think its a single shot being registered multiple times, not entirely sure tho, whatever it is i get it a lot too so wouldnt worry about it, tarkov hit reg always has some weird shit going on
Set up the Authenticator app
To complete the setup, you must install the application on your smartphone
What app?
I scan the QR code but nothing happens
maybe he's ON a virtual machine
How do i change my primary email?
Can someone help with this Can not even get into a raid
load into customs and it dose this load into any other map you can play for 5 mins then it crashs like this and it also stops all programes to
the profile page on the website
Heās NOT on a virtual machine.
battleye is detecting a vm running, so anything from bluestacks, phone virtual machines and other virtualization like virtualbox is running
how come i fix my visor before raid but it still looks like its broken?
once its broken theres no fixing it?
correct
So any clue on how long the email change takes - mine just says pending status
I am happy that after all these years I can finally change the email on my OG account from '17
bruh, you can just change your email again? I had to beg support like a month ago lol
was it always like this? i remember playing a couple years ago and if you could fix it the broken piece would repair
ive noticed since new update, pve is kinda quiet, waay less shooting around the map, sometimes i just see 1-2 scavs and thats like all. right now im in Interchange and literally 0 gunfight for like 15 mins
what are the most important tasks that give good items from traders?
the collector
crazy
any idea why im getting 45 fps on customs
it just keeps getting worse, start of wipe i was getting like 60ish when i used to get 100 now im getting 45
r5 5600x and 3080
Hi, I'm new to this game and I've escaped 2 times with a scave and never once got the loot I collected.
you have to put the loot in your stash... at the end of your run it WARNS you, that you will lose loot you didnt stash.
Pro Tip... Read the popups... dont click through them.
Does anyone know about an issue with account progress being reset?
I got a temp login ban for inputting the wrong password, when I logged back in my entire account was reset to lvl 1...
change between pve and pvp
bottom right in the main menu I believe
what is the best way to contact bsg for account problems?
support request through the website
I've checked both, PVE and PVP their support isn't helping. Does anyone know of a way I can fix this? Or is it all on them.
??support
Support@battlestategames.com
Support wonāt return items lost, and the only reason an account would be reset is if there was a wipe, if you reset your profile via the website, or if it was wiped due to RMT ban
What is an RMT ban?
A temporary ban placed on accounts that participate in real money trading
Would they notify you if they did? Cause It was just gone, no notification or anything, I didnt do any RMT, I had a login issue where I got a temp 2 day ban for inputting the wrong password. When I logged back in everything was gone.
a temp ban as in 229?
Fix fucking reserve spawns now
I dont believe so, it was just a misinputted password. And I dont have an email stating that I get a temp ban 229.
Well anyways there's no way to get items back due to bsg not doing that at all. Also, if it's PVE you could have used a forbidden item. If it's PVP I am not sure.
What would be considered a forbidden item? And I should just assume support has abandoned me and Im screwed?
gold mask, things that a normal player should not have. And yes you can safely assume they can't un-reset your profile.
there's a short list of dev items that cheaters create on pve that is known to reset profiles on pve.
Strange Alright. Thanks for the info. Honestly dunno if Ill play the game after this. Really wish I could get my $250 back.
Why are there so many streets quests compared to other maps? I have about 11 streets quests open, more than every other map combined.
having troubles getting the verification email.. just bought a new pc
Bro how do you report a team on arena that lost on purpose and team killed you every round
if they are not in discord this is not against the game rules
I guess
Hello everyone, just wanted to ask for advice. I just bought edition upgrade, but I bought it during vacation, so I am away from pc. Will I be able to reedem items from upgrade in 6 days?
Hey almost every raid i get out of or die in, i get a 5 minute load time and a failed authorization error which makes me have to restart every raid and infos about that?
hey ive been noticing that bosses arent spawning properly as in the guards are ther ebut not the actual bosses such as reshala shturman sanitar etc.
I have a question on performance on tarkov, i'm aware tarkov optimization is a bit of a joke but i feel for my specific hardware i'm getting below expected results mainly on streets in areas of killmov mall i can see as little as 45 fps in offline raid with max bots while using any scoped optics (for reference i have a 7800x3d 32gb of ddr5 memeory and a RX 7900GRE) i'm just wondering if frames that bad is normal on hardware like mine?
graphics settings seem to have almost 0 impact either
ram cleaner no impact
Turn on the streets low quality thing in your graphics
already on
scopes drop frames on every map, streets is just more noticeable
š one day bsg will optimize surely
it's mostly because of picture in picture, game is rendering the same image twice
Is the Price for Independence task bugged?
Guys, my game has practically no sound, I can't hear anything, I started playing again today, I don't know what it could be
EU Servers dead?
Lost connection and can't reconnect
ye, 1 hour later, sure xD
Privet
I didn't receive a verification code to my email. I need your help, I saved my account after it was stolen. I just log into my account and it asks for a verification code. Please help!
Could u point at what exactly u mean
Is FSR 4 support coming to eft? Anybody heard anything I have new 9070 XT wanna see how it runs
Optional is bugged
hm, i had the same thing but usually it shouldnt matter, im pretty sure that once u go next to the fire itll count
is dlss override with nvidia bannable?
You donāt need to override, DLSS 4 is in the game
Planned for future, you should try AMD Fluid Motion Frames for now
bro why is my arena saying ive transfered 1 million roubles but ive only transfered like 120k
i got an error saying that i didnt have enoug money to transfer earlier but i had more than enough and i kept trying so maybe thats what glitched it
anything i can do fix it?
and i tried to open modmail ticket but it didnt work
the first one was for 120k and the second was for 8 gp coins
Yo is anyone else having this weird bug where half the time when I close EFT, it completely locks up my system to a literal crawl and takes like minutes to exit the game.
System runs completely fine after eft finally closes.
What is the solution? I am tired.
Anyone know why my scav won't load in on the first try? It always has an error, then I restart the game and have to load it for a 2nd time and then it works. I always have to leave the raid instantly because I load in a 7 Min...
can someone help me with my game download? legit tweaking out its been 45 mins and i cant get it to install from launcher
which problem?
??installissue
If "nothing happens" when you try to install, and just see the install button again, with no progress after confirming the location to install, choose any folder within C:\Program Files (x86)\ like "EFT" in there and start the launcher as administrator. That location has less permissions and will work.
Anyone have this issue on Lighthouse https://youtu.be/w5zbjEb69ek
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How do I have this quest item without the quest? (I arranged the quest alphabetically, I'm still in Good Times Part 2)
Does anyone know how to fix packet loss
Change servers
not finding games in arena what is the reason
anyone else not receiving the log in code to their email?
Iām kind of lost on what I can do to make my game less pixelated, from a distance the trees and bushes look really pixelated and itās hard to spot players unless theyāre decently close to me. Could anyone help me out on why that is?
hey I plaid 4 or 5 games that filled these task requirements but it's not progressing https://prnt.sc/Zs0wjWI_r3mU what's up with this?
Can anyone please help me?! I keep getting 'download file checksum does not match' Error: 108003 #screenshots for more intel
does the game work on linux?
yupp
@frozen rain use #discord-mod-mail next time
my b
Yes probably but not recommended due to little driver support and debugging issues as 99% of the player base is on windows
If you have problems downloading/installing the update/game :
We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link :
Launcher: https://prod.escapefromtarkov.com/launcher/download
Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe
After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT or D:\Games\Arena.
Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.
https://www.reddit.com/r/EscapefromTarkov/comments/1jakgyj/discussion_region_issue_help/ Having some issues with playing the game error code 103003. Details in reddit post, support ticket submitted but no response
How do I change my email to my tarkov acount if I don't have access to the original email to
you submit a ticket to support through the website
i cant progress in lightkeeper's questline because he doesn't give me new tasks. it's been at least 60 hours since i completed Information Source and he still doesn't give me the task Missing Infromant. what's wrong?
pvp or pve?
pvp
i have visited the lightkeeper at least 3 times maybe 4 but he still doesn't give me the task. he just keeps on telling me to wait that he would give me a new task any hour
try clearing cache and going directly to him, don't visit your hideout beforehand
i clear cache every time i restart the game
hmm, dunno then, maybe clear logs too, see if that helps
ill try to go there with restarting and not going to hideout but i highly doubt that is the problem
ill delete those too now
just installed Tarkov on fresh windows and DLSS 4 and preset selections seems not to work
any suggestions how to fix it
clearing cache and deleting the logs and going into lighthouse without visiting the hideout didn't help me
Rip, I dunno then
ty for trying to help tho. could staff help me?
assuming you got an NVIDIA card try deleting the d3dcache, dxcache & glcache and then using the disk cleanup tool and selecting directx shader files and then restarting your pc
why is it when i download tarkov to my c drive it says i dont have enough storage on my d drive (which i dont thats why im downloading on c drive)
what region are you located now? with no vpn?
Been trying to do marathon achievement with a 4 man and one of us gets an errors crashing us every time 5 times now, anyone have a solution?
US central, no vpn
That error means you are likely in Europe somehow via VPN. If that is truely not so, support should look into this.
The ping showing US very close means you're probably not on a VPN in europe.
So this is a matter for support.
The problem may go away on its own also.
@slim spruce that did not help either. is there a way that a bsg staff member could fix my profile or something?
unfortunately I do not think support can fix quest problems
man that sucks im stuck for no reason it seems
they can see what went wrong and try to prevent it from happening next time though
hopefully itll be good but idk. I thought i covered all my bases
Hello friends of Tarkov, i have not played the game in a couple years and i cannot remember my sign in password. when i try to reset my password i never get the email from battlestate to reset it. has anyone else encountered this / how can i fix it. please help thank you
Hey ive been trying to fix this issue for a while since I installed tarkov on my new PC. I cant buy anything from traders because it says I dont have the required money or barter items. But I do, and when I click into filter item on the fleamarket screen I can buy normally. How do I fix that?
??fillitems
Click the "Fill Items" icon. 
āļøāļø
āļøāļø
Could be that your tarkov temp folder (that it uses to download to while updating) is in a seperate location on D drive to your install folder
that was it thanks
I don't receive the authentication email when trying to log in to the launcher. Can anyone help me?
so iwas having terribl;e fps and stuttert with an AMD ryzen rx7600
i just fixed it if your using AMD and are having problems DM me
you must reinstall your amd drivers with DRIVER only and get rid of AMD adrenaline. problem solved over fucking 1 year of shitty performance without know why until just now 70+ fps constant on streets
120FPS on other maps now was lucky to get 50 before. so crazy
Hi guys and girls, I haven't been playing tarkov for a while and I decided to start playing these days but I want to continue where I stopped with PvE, but unfortunately my game crash every time when I start the raid it looks like a memory leak. Does anyone have the same issue or potential solution for this? Thanks in advance.
same problems here dude
sorry to hear that, but it seems nobody cares about our issues...
What makes you think itās a memory leak?
Thank you for asking, it is strange since all other apps like browsers start crashing as well but when Tarkov is fully crashed then rest of the apps continue working fine. Everything slows down at that moment when I start the raid.
Sounds like youāre running out of memory, that doesnāt explain where the leak is happening though
When asking for technical help itās usually best to provide your system specs
Can you show your game settings?
Yeah your settings are far too high
Thatās why you are running out of memory
High texture quality should be lowered to Medium and you will use much less memory
but I never had the issue with this settings until now, I have 4500 hours of playing the game
Oh I guess you have the issue figured out then nice
ŠŃŃŃ ŃŠ°ŠæŠæŠ¾ŃŃ Š½Š° ŃŃŃŃŠŗŠ¾Š¼? Is there support in Russian?
This is an English speaking community, other regional servers are in #regional-communities
Okey thx
And if you need support, you can open a ticket on the website
These channels are just for asking questions to other players
I only have 1 question, but I don't know who to ask it to.
What is the question?
It's hard to explain through a translator, I'll try. I want to purchase Escape From Tarkov, but it seems to be a myth or not that when you buy an expensive set, it burns down after 6 months.
Are you referring to wipes?
I met with such information 3-4 years ago, now I'm just afraid to buy it.Why spend 11,000 rubles or $126 if they disappear?
yes
Everyone is reset to level 1 for testing new features and maps etc
Itās a beta test, not a released product
Are the set bonuses awarded every wipe?
Yes
The items given with the editions are mostly meaningless
The safe container being larger and stash being larger is the main benefits
The gear itself isnāt actually even good and you will have better stuff after a couple days of playing anyway
Itās just gear to get you started during a wipe
Good thanks. It's just that someone used to say that they bought it for $ 40. After 6 months, his set for $ 40 began to cost like 20 I mean the gifts, the bonuses after the vape, and the "Increased cache size". thank you for support
Yeah none of the bonuses with editions are lost, you get them back every time a wipe happens
I don't play Tarkov, but I know that the most important thing is the storage size
Thank you goodbye
Are mortars still in game?? They are on shoreline now after somebody fired a flare
the flare is the only way to have them happen
Ah okay thanks
Anyone willing to provide some support?
When I try to load into a raid, it just spikes up my ping at times, FPS drops to 2 or it just freezes my whole computer, and my loading times extend to 20 minutes or more. Changing graphics settings hasnt done anything, reinstalling as well. I have the game on my SSD.
Specs if needed:
CPU - R5 3600
16gb DDR4 RAM
RTX2060
i have a question and i hope someone can help, the verification code to log into the website isnt sending to my email anything i can do? here is what ive done
ive changed my password and it worked but still no verification email.
yes that was the problem i could not changed it so i uninstalled the launcher and reinstalled it
??pagefile
Try this, 32GB+ RAM is highly recommended
hey everyone i just joined this discord im looking for someone that can help me i have a few questions about the game before i buy it
Whatās up?
i wanna know what servers are there and if the game actually has many players on it i have seen videos but it seems it is mostly a pve game can u just tell me about the game in general
There are servers for all regions and maps have from 6-16 PMC players on them depending on which map it is, there are also scavs, which can be a mix of AI and real players controlling them
I would watch some content on the game if you're unaware of what the game is
"Escape from Tarkov is a hardcore and realistic online first-person action RPG/Simulator with MMO features and a story-driven walkthrough."
Thanks alot, But about the servers are there middle east servers? And if so are there any players on them at all? xd
Yes and yes
There is also an ME Discord server in #regional-communities if you want to find people from your region specifically to play with
And what about the required specs to play the game ? what do you recommend
32GB RAM and a higher end processor, AMD X3D CPUs are preferred due to the larger cache
GPU is less important, the game can run on a GTX 1080 quite comfortably
I have a 16GB RAM and a intel i7 processor GPU is 4050 would that be enough?
You may struggle to run some of the larger maps, is it a laptop or a desktop?
Increasing your page file size can be a temporary solution to having the game run in a playable state until you can upgrade to 32GB or more RAM in future
??pagefile
Im currently looking for a new laptop to buy mine is old and these are the specs of the laptop that i have my eye on right now
That would be a moblie 4050 then and it will struggle to run the game
With thermals getting involved it would not be the best experience on those specs in a laptop
ok so 32GB RAM is a must
Thanks alot for your help 
sorry 1 more question what is EFT and arena i dont wanna end up buying the wrong game xd
EFT is the main game
Arena is a session FPS game, like Counter-Strike
But with all the mechanics from EFT
Escape from Tarkov = Survival looter-shooter extraction
Tarkov Arena = PVP focused team based objective shooter
And the profiles are synced between the two, so XP earned in Arena transfers to EFT and vice versa
Can transfer rewards from Arena over to the main game also
maybe have a look at a desktop, but if a laptop is a must then it might be difficult
Thanks, will try that. I also recently tried to connect again with task manager open. The thing I noticed is my CPU usage at load was jumping between 2-6% and sometimes even below 1% while RAM was high as expected
Alright thanks for your help everyone
I managed to find the solution for the issue. I have google it for a while and found it. The solution is to enlarge the pagefile in windows advance settings. Now it works fine I can play it.
@languid yoke check the solution above
I have told maybe 6 people to do this in the last 24 hours
We have an entire command with a guide and a pinned message
??pagefile
you haven't told me, but no worries it is fixed, thanks anyway
Sadly it didnt change anything for me.. yes, it did shorten the load time by half, but at the last part - 100% of creating loot pools it freezes and after a minute I get server connection lost.
im not getting 2fa code to login
Could you show your game settings? A Ryzen 5 3600 is a low end CPU, it may be possible something is being overlooked, my last PC had that same CPU, some maps were unplayable but after upgrading to 32GB RAM it was at least playable
Yeah, sure. Gimme a moment please
is it possible to remove vital parts in raid?
does anyone know how to get it to work
@zinc gyro sorry to bother you but i recently got back a wepon missing a vital part from insurance so i was wondering if you knew if it was possible to remove them in raid or not?
PostFX is disabled. I have previously tried turning the texture to medium.
The funny thing for me is that my friend who only has a minimally better CPU (the 3600X) can easily run without any problems (same GPU and RAM)
i think it is if you have a multitool? i cant remember but what i do remember is that if you change out a vital part, but didnt insure it, but everything else is insured, then yes you can lose the vital part
thank you
Try a combination of the page file and use low texture quality and turn off high quality colour, see if the maps will load and if not we can go from there
Also, the screen mode is set to borderless so I can get screenshots if that matters
Will do
im getting nothing but reset password works
Good news - I got in the Reserve map
Nice hopefully they all can work
There is a pinned message here for steps to follow for this issue
@cedar sandGame does like memory, vram included.
kinda annoying, been a bottleneck when i had 1080 and worse on my 2080
Jesus, just noticed Sr uses 7.62. Was sure it was 5.56
do you know how long it takes them to respond to emails
Shouldnāt be more than a few days, depends on the volume of tickets they have at any given time, which I donāt know
holy long
so arena updated and now my game wont update it loads for a second then stops pls help š¦
it just wont help SOS
it wont install the update
anybody have any fixes/workarounds to discord crashing when streaming tarkov?
I don't have this issue on CoD or any other game, just EFT (started after this last wipe/patch, never had the issue before with EFT) š¦
reboot pc and try again
I'd clear discord cache I'll get the folders
Anyone know why it takes so long for the loot to load when join a game
C:\Users\%USERNAME%\AppData\Roaming\discord
go there and delete everything within the folders "cache", "code cache" and "gpucache"
At first itās really fast but as soon as it reaches 40% it goes back down to 0 and take 15 minutes to load
Thatās only for ryzen cpus I have an intel
Itās the only ones they have
ignore that one then
I think the issue was that my game was fragmented and nvidia optimization was on
Nvm it still take forever
still didnt work?
start the launcher as admin and verify files
still didnt work
reinstall the game
i dd
i did
what does it do now?
same thing
same thing
explain what same thing is
i it says update because i have to manually install because some bug so it says update i click it wait and it does nothign
??installissue
If "nothing happens" when you try to install, and just see the install button again, with no progress after confirming the location to install, choose any folder within C:\Program Files (x86)\ like "EFT" in there and start the launcher as administrator. That location has less permissions and will work.
it didnt work with that either
send a video of your problem
i have no way to record it
you uninstalled and it still says update?
when i uninstall it say install
and when you install?
i have to manually do it and i dont have to most up to date files to do so with so it says update
why do you have to manually do it?
when i click install it does nothing
its working thank you very much i appreciate you

Has anyone else had problems with Tarkov causing blue screen and constant crashes in the last week?
I have not had ANY problems prior to this.
i9 14900kf, 4080, 64gb DDR5 RAM, 2TB M.2 SSD.
i have i had to reinstall my drivers/chipset drivers
but i got an amd system tho
whole pc was freezing/blue screening while playing tarkov
š thank you so much! That seems to have taken care of the issue.
I couldn't stream EFT for more then 5 minutes without crashing discord š¦
Been streaming consistantly for last hour or so.
Has anyone else been seeing like a green dot flash on their screen while playing? looks like this,
is this just tarkov being tarkov?
yeah i saw that too. its like a really bright flare i think
have u used nightvision recently sometimes its glitched still even if nightvision not on helmet anymore i notice green still when look at walls so remove helm an reequip usualy removes it for me
just built a new pc and have been overclockign so im a little paranoid
ive seen it on a youtube video so im guessing its just tarkov, not graphical artifacts from my gpu
help i want to play arena but when i find a match it just ends up saying match cancelled and kicks me out help pleaase
Yes, I'll be able to play for a few hours then I'll start getting constant crashes. Not memory related because restarting game and clearing cache doesn't fix it. The worst culprit has been customs for some reason. Currently reinstalling on a different hard drive.
So I completely reset my in-game graphics settings to stock, and am slowly modifying them. It seems like I had everything turned to ultra and was killing my RAM or GPU memory. Since the reset, I have no had a crash. Will play more tomorrow and update you to see if this works.
Thanks. I actually had a little bit of luck playing in windowed mode. I'll set all settings to low when I get back in.
because a discord EFT bot sent me this:
You have received a warning on the Escape from Tarkov Official server: No hackusations
HELP Help, I don't know what it means, are you accusing me of being a hacker or something?
iam asking for help with the quest rite of passage, i turned in both gas cans and thanks to reshala i cleared the new gas in a single raid but its already 18 days of me trying to get 10 scav kills on old gas and i have 8 of them. they just dont spawn, i tried picking up guns i found in raid and shooting on old gas to lure some scavs in, i threw grenades to lure them in but nothing works. is there any other way make scavs come there? i thought about using some flares if there is any which calls scavs to a specific point.
We donāt allow the posting of user profiles
The best way is to leave the area and return 10 minutes later after more have spawned in
Is there any idea why Tarkov completely bricks my pc sometimes when i exit game by pressing exit. My whole pc freezes up does not react anything other than turning it off with the power button
A okok
I have three monitors, everytime I launch the game it never goes to the saved monitor and I always have to correct it. Any way to get it to stay saved?
open the game and change it to windowed mode, drag it to the right monitor, then change to full screen, apply, and restart the game
thank you very much 
any idea if theres still a memory leak or something? still can barely steadily get 60fps this wipe when i used to get 100+
performance changes per wipe sometimes
nah i get that
and yes there's memory leaks a few
but a 50% drop is insane
something else must be happening
is there any way to help that on my end or is it just a game thing
changing my settings doesnt really help from what ive done, i havent done like minimum vs max settings but it always hovers around 50-60
any idea how much
on an ssd, only on c, 16000 min and 25000 max
alright
and disabled on other drives
even if it says system managed for any other drive, that is wrong
must be disabled or else you're going to use mechanical drive for page file which tanks performance
Is mod online`?
@slim spruce i appreciate the effort man but doesnt seem to help not necesarrily sure whats wrong, msi afterburner says my gpu is at like 30%
oh well now 50
cpu is spanning from 40-70
i had to lower settings this wipe too
and i have 12900k and 4090
performance this wipe did take a downturn a bit
Anyone know why I can't sign into the tarkov . community website? I've definitely verified my Discord account
hey maybe someone could help me here... this isnt my normal computer i play on... my image looks amazing but there is lag and i have all my settings in game to low... any other suggestions would i possibly could do to get smoother game play?
I have a bug where I lose scav karma as a pmc
do you have the mark of the unheard equipped?
Hello!! am having some problems on tarkov because I was playing like 2 hours ago and I decided to get some break and now that I came back I cant access the launcher and even the website
its showing this even on the website it says this
This site canāt be reached
www.escapefromtarkov.com took too long to respond.
reboot modem and router by power pulling
I'll try this right now
sadly did not work
Are you on a network owned by others?
no
It could be a temporary problem in your service provider or someone has blocked it on your router.
Or it could be from a local network protection software or firewall.
turned off firewall ady and it couldn't blocked because am the only who has access on the router
am done a little check just now and seems it could be the ISP itself
you could try changing dns servers to google's
I tried to run valorant and it also says no internet found
will try this
still didnt work, might contact my ISP later. Thanks for the help
(PvE) are there any benefits to local raids? I found my first ever LEDX and upon extract my game crashed and I don't have it anymore.
I feel as if all of my local game crashes only occur on games when I get a lot of progress done.
I had it happen upon finishing grenadier (3 kills 1 nade)
and a few others. . . Should I play only BSG?
Otherwise how do I stop my game from crashing from this bs on local*
no matching times, but it sounds like your computer can't host local raids
unfortunately so, yeah it sucks.
I think I'll just do bsg until I upgrade my device. . .
@languid schooner we can't discuss that topic. As per TOS.
Ah, okay.
try paypal. or what error do you have?
i cant use paypal
ill tell you
Right now we can't show the items in your cart with this payment method. Use another payment method to see the items in your cart.
gotta try another method
it wont even let me try to pay when i use cashapp
and with cards it dont worek
but i cant use paypal
you should contact xsolla support, they are an entire different company
ohh
yea it says for error 3032
i have to use a diff method bc of the limit\
but there no other way i can payšpay pal dont work for me
that error means xsolla banned you
contact them for more info. Usually it's because of a refund.
they have a live chat system, it may be only during day time
fuckyng problem
i just can't play
loading and loading forever
nice i loose all the things
right now i have 0 rubbles
im getting error connecting to auth server error 213 when tryignt o log in
{"message":"General system error"}
Servers down?? Stuck on Loading Profile Data for EVER now sense I got out of a raid?
did the Servers go down ???
Stuck in Loading screen
cant login
now he lets me play
@novel star Same i came out of a Raid and Stuck on that
same for me
ready
is there an event or something
no event
stuck on loading screen and now this
just servers down it seems everyone getting Stuck on Loading Profile Data
just shit servers lmao
the one time in a month i felt like playing eft too LOL
battlestate games website is also down to login...every other link works
Looks like it's something with the authority servers, no one can login
ya that means their hole Network went down
Nah, the website is still running, just can't login
Do we know how long its gonna be>
whelp time to Take me a little break i guess lol
im in NA
@hoary gate who knows lol no offical annoucements about anything so nothing really been said or anything yet
It already let me in but it just doesn't load the profile.
shoot.. I just found a bitcoin
I hope stuffs I got wont be lost
just opened my first 314 key got a Taiga and other guns
id just go to bed boys
put in butt and extract, pray its there tomorrow
well I died with it in my butt then everything went down
never made it to see who even killed me
are servers down
Yeah NA/EU are having issues atm
yea I just got booted
I just had the same thing happen to me can't even sign into the website
its over
Fr.
they should def do a code cuz i lost my stuff
oooof
It logged me out and now says error on POST status code Gateway timeout
x2
Tried to open EFT and launcher didn't work. Checked here and I see the same issue
seems some servers are down
damn, thats crazy. i deleted tarkov because i thought my computer was shitting the bed. now i cant even redownload it lol
I love how the Status check shows its all up and running fine but clearly its having issues. I cannot even log into website either. Same error as others. System error 0 etc.
anyone else stuck on loading profile data?
Try closing out completely reboot PC and see if that fixes it š
will do thank you
@slim spruce i stillc ant buy no matter what method i use i geuss im banned on xsolla? theres no option to chat wit them @slim spruce
3032 means you're banned
you need to contact them
bro how i can buy tarkov from venezuela?
I try to login into the website but every time i click login it loads this? Idk what I did if I did anything, I can still launch the game btw
Dude I ain't even convinced that BSG crew will say anything
lucky you can even launch the game my client is broken too
ok nevermind, i restarted my pc and now I cant launch the game rip
i try buy tarkov from venezuela but i cant
you can lauch just to be stuck in loading profile
Same
why i cant buy tarkov from venezuela?
i guess the game really broke this time
is the game broke? im stuck on loading profile data, even tho ive restarted game
error on gateway login on website is down too.
the employee who deleted the source code: ā ļø
the website is down at the moment dont buy it yet
Great monitoring BSG. You guys cant even tell when your own shit breaks.
@wary cedar @noble loom @zenith crown love the no response at all time
There has been no acknowledgement, no post, or anything stating they are working on it at all this is great!
XD
"We are aware of the technical issues and are currently working on resolving them. Thank you for your understanding."
Whats error 213
people don't always sit in the discord more people follow BSG/Tarkov on twitter for their info and there has been nothing posted to it. Hell I have notifications in this channel muted because of how active it is with people posting
pls fix it
servers are down
all battlestate services are down
good shit bsg
oh damn ok thx brother
I cannot even login to my account on the website. When I try to login I get "General System Error".
entire battlestate???? inclusing thr six rainbow or something like that. All of them?
hopefully they give us a time frame at least i was having some real good raids
idk ig is only for tarkov
is eft really down
Glad it's not just me. Not sure how streamers are opening the game right now. I am getting the "no game with the name eft" as well as GEneral System Error on the website login.
i went to use the restroom came back can cant play ffs
i got heart attack when i could not login to my account
i hate this fucking game, mine just says loading server profile
i got this or error 213 does anyone else has same as me ???
yes servers are down
maybe everyone
I got the same message but at the top it says Error on POST
I have a buddy who is currently playing RN and i tried to get on 2 minutes after him and it wouldn't let me
Is it fixed yet? I now have the normal page.
i still get error
If I've already seen it, the same to me
server down or is that an update ?
i was getting the error then mine worked
This did not fix it
Yeah servers must be having issues. i can't log in, start a new account, nothing.
Yeah because servers are down currently
are thhey up now?
NOPE
now?
I have been having this problem, I was just able to get in.
back to normal here
I just got the game to load. i kept pushing the button untill it let me on
the website seems able to login now
still down for me, white screen on login page
same
im back
i always come back
after this weird shit says my account is permanentlaly blocked
Had the same issue. It's now working!
hey i have a question, im trying to log in on the tarkov website but the page goes white and blank everytime, do you know how to fix this or someone i can talk to?
oh for how long?
glad its nott just me was so confused
This still down??? Its been down for hours lol
yeah tried to login and it white screens me3
what can i do for a dev too fix the white screen on login issue or even an eta
probb not shit
guys anyone know how to play tarkov from china?
vpn or die
progress! went from "general system error" to:
Same
Getting the same thing! What does this mean?
Iām also dealing with this screen
I just upgraded my CPU and Ram and now when im queued with a friend, I get server timed out errors and cant get back in. But, if I run solo im able to get in just fine. Not sure if this is tied to the upgrade or the server crash today, any ideas?
cool
anyone able to help? i keep getting a 500 on the screen when i try to login on the tarkov website
i keep just getting a plain white screen
somebody said a couple minutes ago that the website went down and that it probably hasn't been properly restarted yet
ohok
Hey Iām guessing no one else is able to get into the website and login? I was trying to launch the game but I deleted the game thing it was corrupted or something and now I canāt even get into my account on the website because when I click āloginā on the website the site goes black as if it freezes? Does anyone know whatās going on?
This is the link I always get when I try logging in:
Its been down for hours and I doubt it coming up any time soon.
everyone is having this problem
š® oh okay i was not aware thank you for letting me know
got a question I was installing tarkov from BSG And it was stuck on 0% and it used 100% disk and waited atleast 5 to 10 minutes anyone know how i can fix that?
servers are fucked atm
ah gotcha thanks brother ā¤ļø
pc restart worth a try tho
pc start dont work
The password reset page does not open, instead the error is 500 full screen. Is that the case for everyone?
Is there anyone know how to submit translate to bsg?
Still not getting through... hmm shame it is a small indie game
anyone understand this error? it happens when i attempt to purchase something from mechanic lvl4, even though i have plenty of rep and all requirements
BSG I CANT RESET MY PASSWORD PPLEASE FIIX
You donāt have enough standing. You need to gain 0.01 more.
I have 1.06 standing with mechanic though
This error says your loyalty level is too low, the solution is gain 0.01 standing to help round it
Can we get a dev or an emissary to notify bsg that their website is down nobody can login or register right nowā¦
I mean nobody can login to the website / reset their password / register a new acct in unlucky enough to have forgotten my password and yesterdays servers going down logged me out and now I canāt reset my pass gg
i've had a friend banned from this discord and he doesn't know why can a mod message me?
@cedar sand can you help?
No, he must follow the appeals process outlined in our server rules.
no problem thank you sent him the link
any luck finding out the problem? having the same issue here
@Cheky are you able to dm anyone who can notify bsg their login / reset password/ registration links on website are down right now?
They have already been notified
Shouting into the void
š«”
anyone else getting wierd launcher bug? started last night still doesnt work for me website login not working as well lol
bug says : Unity 2022.3.4311-8547d
how i can buy tarkov from venezuela?
If youāre having trouble logging into the website please try to use a different web browser as a temporary solution @final holly @grim obsidian
i cant
Venezuela.
is there a way to get a key?
This error has nothing to do with EFT, you need to reach out to Xsolla support
Quote the error code and your issue to them
I can't login threw website it shows 500 when I click the login portion of the website
Please read a few messages up
ive tried using opera google yahoo and microsoft still showing the same thing
SMH
email support@battlestategames.com just message them hopefully they get the website back up
They have already been notified. As Iāve already told you.
That means the sites down ?
I have no idea why youāre contacting Xsolla about the EFT website being down, they are a payment processor, not support for the game
Just try again later when the issues have been resolved.
Copy that big chive
Any suggestions?
hello can anyone tell me if there are currently promocodes? 2 that I found unfortunately do not work 20902FN362 and WORK30.
I would like to buy the game, but would like to use the discount
black friday sale or christmas is the usual times eft has a discount
@strange seal ok ty
I just wanna play
go to greyzone or a different game.
we're syndromed with stockholm
is it still +20% loot?
can anyone else not login on the website?
No still down
is there any other way to download the game again, i unistalled it last night thinking it was my computer
See the pinned messages
thank you very much
Sorry to tag @cedar sand, iām a little desperate to know if i need to be going crazy troubleshooting the upgrade or not.
Open a support ticket, they have tech support, they can view game log files and see what went wrong
Went from windows 10 to windows 11 & streets went from consistent 90-100 fps to 30-50.. is there a trash vsync settings or something in windows 11 bottlenecking my game to shit like this?
fresh install, only tarkov, amd & Razer drivers installed.
if anyone deleted tarkov, you can restore the files on cloud storage and get your game back since site is down.
gpu sitting at 50-60% utilization & CPU barely.. just got an extra 10 fps for disabling Auto-Add to wishlist
Does anyone know why Iām getting error 500 on the website? Iām trying to reset my password but it wonāt let me.
no clue I just wanna buy the game lol
I was getting the error yesterday. I went to the Arena part of the website & was able to grab the launcher
then i got the No eft Folder issue forever and Auth Error AND that other other that said Gateway timed out.. Something going on, on BSG's end, not yours. I tried the clock auto-update, and Run as Adminstrator. Those seemed to make things move along but even then it kept changing errors. This is from a fresh install, no EFT folder. I think an unstable server connection from the Launcher to BSG is causing these hiccups.
@vivid briar Going through arena part of website saved me. thank you
np. lol that worked instantly.. now you might run into 3 other errors as you try to update or move forward
Hi can anyone help, I can't seem to log onto the webpage? My game crashed yesterday, and I decided for one reason or another to reinstall. So I deleted EfT and BSG Launcher off my computer. I went back on to the website to log in and download the launcher again and I cant access the login screen. When I click log in it either loads a blank page or it says "general system error" anyone know why this is or a fix to it?
Edit: Nvm thanks to T0mKats post I was able to use the Arena part of the site
im having the same problem with logging into my account, getting the same errors/blank screen. tried going through arenas but didnt work, anyone know how to fix?
Not all heros wear capes, thank you
CfossSpeed was the issue.
why does me and my mates keep getting this error when we try to buy the pve mode on tarkov
im new to this, does it always take 5 plus minutes to get into a game?
Websites still down canāt reset pass gg
please help me, I want to register, and they write me error 500.
guys who knows if it's possible to use reserve e-mail in launcher to log-in?
3032 means you're banned from xsolla. Contact their support.
Is the website gonna be back up at any point today ?
Probably not
works for me
So you can log in on the website?
try another browser other than chrome
hello, do you know something about this? #community-support message
please help me, I want to register, and they write me error 500.
Sorry, if the Arena part of the website isn't working either i dunno then. Try clearing cookies & reconnecting to the wifi. This is a BSG issue
hey guys my launcher wont let me login, it keeps giving me error 206. tried looking everywhere. anyone have a solution to this?
I tried with Chrome & Edge both Give the Error 500 on the main website. The Arena part worked instantly. Even after i got the installer it was a pain to even login to the launcher itself. Gateway error & Auth Errors.. took like 2 hours of closing & re-opening
i been trying to login and i keep getting error 213 any solutions?
clear the cookies on your browser that worked for me
please help me, I want to register, and they write me error 500.
Worked for me too. Is it safe to make a purchase on the website?
Hey guys, what has worked for me and others is going into your chrome setting and clearing all of your history cookies inclueded it worked for me back to back
and yes i just made a purchase i did buy it as a gift and it worked just fine
i still get error 500 after clearing cookies and switching browsers so idk what else can be done for me atm
clearing cookies or going to an incognito mode of the browser is the only known fix for the broken website
the incognito worked! thank you!
@lethal plaza thank you so much it worked for me too!!!
Ohhhh
THAT WORKS
can someone help me with this? ive recently downloaded tarkov and it says i need to repair the game when i executed it, the bar just does not move
what key is this?
tarkov is using my full 32 gigs of ram, does anyone know how to fix that>
Hey, I am trying to log into my account on the website, and the login page will never ever load, does anyone know how to fix that or am I just cooked?
try incognito tab
yea there doing a patch the login stuff is all messed up i cant even log in to play so im waiting till they fix this
thank you!
i can play rn i managed to sign in on the launcher and loging into the website on the incog. tab
i run 16gb of ram, and it maxes out and quickly bricks my PC during loading. I set up a page file, and ive tried everything with numbers ranging from 8000 to 32000 on said page file. I could play 2 days ago with- some issues- but generally, could. Now, i can load into a raid but it just freezes on the final spawning in section... any ideas..?
you gotta lower your settings trust me cuz i have 32 gb's of ram and im on lowest setting using 20 plus gb's
restart your pc or free up space on your ssd that would be my only guess
if not i'd try to upgrade your ram cuz tarkov is very ram and cpu hungry
ill take a look at my settings this attempt, i got 60 gb free on my ssd(only windows and tarkov are on it)
it isnt your storage then. you have enough for a pagefile so i think you should install more ram i have everything on low but i have my v-sync on with taa on
yeah 32gb is on the list but im just astounded that last night and before, i was loading in and playing, and all the sudden its just not remoetely working.. (was on medium settings, attempting a load in again from low)
yea it happens the lowest spec map would be factory and if your struggling to run it then for sure just eventually upgrade your ram
ive been playing reserve, customs, and woods- issues primarily come on customs
and if you have like under 6gb's of vram that can make issues too i have a 1660 ti 6gb and barely get by some of the higher end maps my poor i5 9300H takes most of the beating tho lmao
i got 8gb vram on a 3700ti, i7-9700F takes a bit of beating but isnt capping out- i got in a match, not counting queue(re-loading a failed match) at 2:00 flat- so i think going in the right direction
yea your setups better than mine by a stretch so it has to be your ram lmao that 32 gb's would make your game mint
Fair enough, appreciate the help!
no problem
why does unpacking game files take up so much storage? i have 100gb of free space and tarkov takes it all when unpacking
Question, I just bought EFT my email says "please wait for the official EFT Beta testing invitation" does it mean that I have to wait for an email. or am i supposed to download the launcher?
the profile page on the website has the launcher download
Thank you.
Hi. I downloaded the launcher but once I click on "Install" the installation does not start... Are there any problems with the installation at the moment by any chance?
??installissue
If "nothing happens" when you try to install, and just see the install button again, with no progress after confirming the location to install, choose any folder within C:\Program Files (x86)\ like "EFT" in there and start the launcher as administrator. That location has less permissions and will work.
Thank you š
How is the portal still down?
does anyone why i cant even access the log in page to redownload the game? i get an error page that say 500, i am so upset
all my fried are able to play but me....is it happening just to few peoplle?
open tarkov on a incognito tab and sign in on there
ok
yea i had the same issue a few hours ago
Thank you, i think it is working
ayyyyy glad i could help!
you sure did buddy, thak you a million
try another browser that is not chrome or edge
it worked with incognito, thank you though
i just brought a 5070 and it runs worse then my 1080ti only on tarkov sometimes even hitting 50 fps when i used to get 100+ anyone knows why?
reinstall the gpu driver in the custom install option with "clean installation" checked. this remove shader cache and may improve things.
Will try this now thank you
Is there a problem with the servers again? I'm picking up items and they're not going to my backpack