#community-support

1 messages Ā· Page 288 of 1

slim spruce
#

reboot modem and router

naive wasp
slim spruce
slim spruce
naive wasp
#

exilag

slim spruce
#

disable that it is causing problems

naive wasp
slim spruce
lost nest
#

Hello, currently having difficulty with 2FA receiving my verification code on my "main email" lol. Checked absolutely all folders and, yes, did try to reset my password and did receive that email. Has anyone had the same issue and could perhaps help out ?

naive wasp
slim spruce
# naive wasp

something is blocking the connection, a security software or dns service

naive wasp
#

My website is still inaccessible.

slim spruce
#

Something is blocking the connection. Maybe your isp or country blocks the russian connection.

#

you could try changing dns servers

naive wasp
slim spruce
#

Go to Settings.
Select Network & internet.
Select Wi-Fi or Ethernet depending on your connection.
Under DNS server assignment, select Edit.
From the drop-down menu, select Manual.
Turn on the IPv4 toggle switch.
Under Preferred DNS, enter your desired address.

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use 8.8.8.8 and secondary 8.8.4.4

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if it doesn't work change it back to auto

long wadi
#

what key opens this room next to reserve marked room in the building?

long wadi
sudden dirge
#

Ive got a problem where my Tarkov wont install from the launcher when i click install it loads for a couple seconds like its going to install but nothing happens anyone know about this?

white steppeBOT
#

If "nothing happens" when you try to install, and just see the install button again, with no progress after confirming the location to install, choose any folder within C:\Program Files (x86)\ like "EFT" in there and start the launcher as administrator. That location has less permissions and will work.

lost nest
sudden dirge
robust hornet
#

Anyone know a fix for Tarkov Crashing my entire pc.. it started last night and I keep trying different thing but nothings helping

opal beacon
#

hi guys, i downloaded arena and when click play eft launching arena, how can fix?

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i did integrity check but doesnt fix

long wadi
slim spruce
desert barn
#

Mods, please check mod mail, I reported @rustic heath for streaming NSFW content and playing high volume audio tones.

User is hopping through other VC channels

#

enjoy ban nerd, get a life

whole wasp
#

wasnt email changeing fixed? why is it greyed out?

faint stag
#

can someone please help me unlock the new traider?

vivid briar
#

Heya, Im currently trying to sign into my battlestate account but it's refusing to send me my 2FA code to my email. However if I request a password reset it instantly sent the email to do so. Im not sure what to do

naive wasp
grand goblet
#

just switched to an amd card, every time i shot my game drops fps?

lost nest
vivid briar
lost nest
vivid briar
lost nest
rancid monolith
#

how do streamers just point and click guns or armor pieces and they just go in their specified slots? When I try to control click, a scav's gun for example, it just says not enough space when my second slot is empty

austere dune
#

or ctrl left click idk

rancid monolith
#

so I do alt left click to equip?

austere dune
rancid monolith
#

ctrl left click is just your standard take. It works with items that fit in your rig or backpack but if its a helmet or gun it doesnt work

austere dune
fickle summit
#

can anyone look at my invo an tell me what i need to sell to free up space i have no clue

runic oar
#

Is there any chance I can get a refund for my game purchase? Is it always a automatic no from BSG?

hearty shore
#

if not then you cant

wintry pewter
#

my game keep lagging and stuttering when shooting and my fps went from 95 to 10 or 3
is there a way to solve this problem

timid sandal
#

why does a reserve scad raid in na east is taking more than 10 min bro anyone has this problem?

young remnant
#

Hello, I am trying to log in. I press authorize and after that I have to wait for an email to verify. I tried this 20 times and searched it on google everywhere and forums, but no fix. I am not getting any emails...

Now I tried reset password, other email, other verification methods. Everything works, every email I receive... except the email to log in to BST Launcher. What can I do?

empty gulch
#

Hi guys, i have a question i cant acess to the EFT website, it stated cloudfare has banned my IP and bloked me from acessing the website, do you guys how to fix this. Please help

cedar sand
cedar sand
wintry pewter
cedar sand
#

He has to wait until the 18-24hr timer has passed, he will continue to get this error until he does

cedar sand
wintry pewter
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and this too

cedar sand
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If the issue is persisting then you didn’t follow it properly

wintry pewter
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i follow exactly what he tell me to do

cedar sand
#

Well I guess your issue is an anomaly then, good luck

wintry pewter
empty gulch
cedar sand
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Disable any VPNs

empty gulch
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im not using one

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no antivirus no anything

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do you know where i could get help from?

cedar sand
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That image you sent literally tells you what to do

empty gulch
#

i did that, no response

cedar sand
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Well you’ll have to be patient for them to respond

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No support is given through discord

empty gulch
cedar sand
#

Yes that is the support email address

empty gulch
#

Alright thank you

tame wyvern
#

is there anyone here that could help me with some visual settings?

weary oriole
#

Please help. My launcher is just stuck like this..

vivid briar
tame wyvern
#

im running night time raids at the moment and when i use night vision i get a static "noise" effect on my screen almost like very fast snow and when i try to save an instant video and trim it, the static is there when i record the video but not when i save a trim of it. this is with post off and on, ive unchecked the noise box and have the same settings as a lot of youtube videos ive seen but they dont have the static and i do

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ok now it doesnt show the static on the photos either

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guess im just schizo shrug_

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Might not show up super well from my phone camera but it’s my best shot at showing it

hollow terrace
#

It's normal for NVG

tame wyvern
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why does it not show up in anyone's videos or discord screen share and when i save the video it shows up on the video but not when i post it somewhere? i thought i remembered it not being like that a couple wipes ago it just randomly did it after like 2 wipes ago i think? it just doesnt make sense lol

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its just so distracting having constant static it would be nice to have a nice night raid experience

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if it was part of the game ok whatever but the fact that video recording and screenshots arent showing it at all makes me think its a visual bug with nvgs

vital tusk
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anyone notice the bitcoin farm still not go to 5 with maxed out hideout management? The first time after maxing out hideout, I had 4 BTC in there when it stopped producing. After clearing it, it stopped producing with 3 in there.

young remnant
dark marten
#

Hey folks im debating getting this game only thing holding me from getting it is will my pc handle it my specs are: Radeon 6600 for the gpu ryzen 5 5500 for the cpu and 16gb of ddr4 ram

twin arch
#

Hey there, I have an issue with downloading eft. This is my last resort, I dont know what to do. I cant even install the game, it always says checksum failed. Tried different disk drives, as an admin and normally, with deender turned both on and off. Anyone had this issue? Can someone give me some tips?

marble coral
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i'm stuck at loading profile data and cannot play the game, a friend of mine has the exact same issue... anyone else?

swift arch
#

DM for support

elfin owl
#

Interchange runs great but on customs i cant even load in? any fixes?

alpine pike
#

changed some settings around to optimize my graphics. only problem i have is other pmc/scavs movement screen bleeds/blurs. any help is appreciated

fringe dirge
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Good evening gents. I played the game arounf 4 years ago in 2021 then kinda forgot about the game for a while. Now on the website its telling me that I need to purchase the game. I still have my origional confirmation email from battlestate when I purchased the game. Any help would be greatly appreciated.

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Nevermind! I found where to install the launcher! I hade the standard edition.

pale pike
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HI LADS could anyone explain to ome how to the roubles work for the prestige? Do I just need to have 20Mil or is it items?

hoary oriole
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Is it normal that I cant play a match from arena? like it says error at loading match

dreamy geyser
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I removed tarkov from my homescreen a while ago, and now that I want to play it again, it doesnt open. Can someone show me how to uninstall and reinstall the game?

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pretty confused lol

drowsy gulch
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Scav AI kinda fucked up this update huh...

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Zoinked off da reefer ignore the aim

dusky pivot
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Hey guys, the email i used to create my account is now lost and locked behind my previous phone number i dont have access too. When i log in, it asks for the verificatin code but i cant get it, is there anyone i can speak with to help? Ty

fossil crater
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anyone know how to resolve this issue? i have watched every youtube video and clicked on every reddit post and nothing i have tried works besides reinstalling windows.

fast patrol
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hello sorry to interupt, but i am looking for some help. at the moment my game is stalling at sync with others and yet the timer keeps going. any ideas on how to fix it?also when it stalls out and says server lost and i go to recconnect, it does the same thing at awaiting server response.

full mica
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how do i report someone for intentionally teamkilling on pve lfg

slim spruce
slim spruce
fossil crater
slim spruce
fossil crater
slim spruce
dull idol
fluid knoll
dark marten
#

I can get more ram if I need to get it to play but if it will run I’m not gonna till after I get the game

fluid knoll
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my friend had 16 gigs and upgraded recently and doesnt lag anymore

brazen tendon
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hello, i bought the game a long time ago, is there a way to update my game region to latam? i was always from latam and i'd like to buy the pve upgrade, couldn't manage to find a way to update my game region

shy canopy
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when using an red dot sight, the dot will leave a "tracer" like seeing double when aiming. Does anyone know how to fix that? RTX3060, 32G of ram, if that helps at all.

tame wyvern
lunar summit
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how do i get labs access cards without scav or buying it

dark marten
fluid knoll
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game uses a lot of ram

dark marten
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Man alr that’s annoying af

fluid knoll
#

you might be fine but it might not be too enjoyable

dark marten
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Well I gotta figure out what brand of ram I use and buy 16gb more

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Since stuttering and rubber banding I don’t think is really good in an exfil shooter

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I can’t believe it would be that ram intensive on lowest graphics

slim spruce
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should help most cases

dark marten
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Does it need to be empty or just have some free space?

slim spruce
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just space

dark marten
#

Since I have one that has games but has 100 Gb of ram

slim spruce
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disable it on all other drives

dark marten
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Ok this won’t cause issues if I’m not playing the game right?

slim spruce
#

no

dark marten
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So if it says 31.5 gb of committed ram I did it right?

slim spruce
#

try tarkov now

dark marten
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My friend needs to gift it to me first I’m setting up so once I get it gifted to me I can play it

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Though I am gonna launch a couple chrome tabs to test it out to be 100% sure it’s working

flint umbra
#

I have a friend that cannot get past "awaiting server response". Any ideas?

slim spruce
flint umbra
#

I am having them try that now, see if it changes anything.

flint umbra
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Still having the same issue

slim spruce
quiet summit
#

??Modmail @austere frigate

white steppeBOT
quiet summit
#

Your modmail has been closed.

flint umbra
#

@patent thorn

flint umbra
#

Nothing we have tried so far is working. Very strange issue.

long wadi
#

does the train always come on lighthouse?

runic oar
spiral badge
#

hey gents , my friend is having an issue, we're just getting back into EFT , been playing for about two weeks, friend has been connecting fine until yesterday, now his raid load times are over 30 mins after the rest of us load in , he verified integrity, no change then re-installed , also no change, i presume its hardware but it was loading fine until yesterday, any ideas?

haughty shell
#

why do my traders take ages to load? i tried cleaning cache.

deep sinew
#

my buddy cannot accept the invite to the server, he keep getting an error "whoops cannot accept invite" he can only think he is banned, any idea how to appeal a ban

dry night
#

where do we report bugs?

hoary oriole
#

Someone knows why I cant join any match from eft arena? like its says something with error on loading match or smt like that

reef bone
cedar sand
fickle summit
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can anyone look at my invo an tell me what i should keep/sell

worn fractal
#

i have been having a problem with my tarkov for pretty much forever and i was wondering if anyone knew a fix. everytime i am loading into a raid my "loading map" takes absolutley forever and i have no idea why

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aswell, "loading loot" seems to always restart as soon as it gets to around half way done

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( I have searched for fixes and reddit has been no help )

uneven idol
#

What's the solution for not receiving verification code email?

little marten
#

Is there a fix for being kicked as non party leader for scav raids? Whether me or my friend is the leader, the other person gets kicked to the main menu and has to reload the map.

haughty warren
#

related problem wait times are like 10min for 2man into scav run anyone know anything about this?

grizzled bronze
#

can co op pratice mode be bought on the tarkov website still?

long tendon
#

idk if this is the right spot but anyone else been un able to use mira today, ive tried like 3 times i shot the flare even every time i even wait for a bit bit every time the sniper scav kills me.

worn fractal
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also dont go past the bus

patent thorn
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scav raids stuck on awaiting server response. was able to get into PMC but it said "starting local game" when loading. is there a connection issue here?

west arch
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Can't download or play any suggestion to what can help

runic oar
runic oar
# west arch Can't download or play any suggestion to what can help

Nah jk, run cmd as admin sfc /scannow then ipconfig /flushdns if problem persists go to control panel and then under uninstall programs go and uninstall the launcher and redownload and install the launcher again and try again also note this will log you out so if you don’t know your password don’t do it

long wadi
wintry pewter
#

from where i can open ticket get unbanned in this server

runic oar
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But just lookup eft discord unban and it’s a eft forum with the link

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Doesn’t hurt to try

wintry pewter
#

ty

sharp cobalt
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im trying to log in the browser, but the verification is not coming in my inbox, already check spam and all other place, i really didnt get the email

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anyone knows how to troubleshoot this verification issue?

rain ivy
#

For THE LOVE OF GOD fix the spawns, no reason I should get spawned in the middle of a swamp with no cover so close to someone I get shot in the head in less than 20 seconds

runic oar
#

??? I never seen this before

fickle summit
#

can anyone look at my invo an tell me what i should sell/keep?

west arch
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@runic oar thanks

tranquil current
#

kills with sako m10 .338 weapons are not registered in the quest tarkov shooter part 4

burnt harness
#

If my password recovery e-mails aren't coming through, does that mean that e-mails from the support e-mail address may also not come through? 🄓

thick kindle
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My games keeps getting stuck on loading loot

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And then it crashes any fixes?

mystic plinth
#

Can docs cases spawn not spawn with keys inside of them anymore?

marble orbit
#

I keep getting an error message when trying to download Tarkov

gloomy compass
#

Tigilla Speed hacked me what the heck is going on

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just happened on the server not local PVE

cedar vessel
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why the game always crashed when i play night raid pls help

gritty forge
#

Is FSR 4 support coming to eft? Havent heard anything with the new 9000 series cards out for AMD

neon pawn
#

hello I no longer have access to my email to retrieve the authentication code to connect to my account.
my mailbox has been deleted, I have to change the mailbox of my BATTLESTATE GAMES account

slim spruce
#

??support

white steppeBOT
#

Support@battlestategames.com

main storm
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PvE Mode question: Did anyone ever find the key for The Door quest recently? I did arounf 100 runs on Streets and half of the times i checked the location but never got the key spawn.

grim birch
#

is it possible for me to kill someone inside the btr , i just got in and theres a lad sitting here afk

stable badge
#

Hey, can anyone help me with this? If I cancel this craft will my game be bricked? Or will I somehow get the signal transmitter and the flashdrive back?

old fiber
#

Does anyone have game crashes after entering hideout in the new update?

carmine zealot
digital torrent
#

Please fix Extracting Kilimov Street Flare Extract Problem
I shot the green flare and still got sniper killed many raids.???

tawny sonnet
random escarp
#

is waiting 4+ minutes for daytime reserve scav normal or am i bugged

obsidian python
#

what building are people calling "the water building" on customs? is that like power or the storage building? it's near old gas

silver abyss
#

There's no need to watch the whole video just click around start middle and end and you'll get the idea

slim spruce
#

what is the bug? The video doesn't tell

silver abyss
slim spruce
#

You have left us guessing what the problem is.

silver abyss
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The first video is a better example. I spawn in, loot some stuff and extract. The entire raid gets rolled back and acts as if I never went into raid

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I don't get booted to the main menu until (I assume) the server side of the raid ends and that's why I get a "disconnected" notification

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is there any other information that would be interesting?

bronze summit
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someone help please... just bough a new pc and download the lancher went to login and now it wont send the email verification to me

gentle rover
#

okay, i dont know what to do anymore. clean re-install, load any map, instant unity crash, already verified files, cleared logs, allocated 20 something gigs to the filing page. still crashing.

gentle rover
#

all logs show is "unkown custom item type: 0 " for an error

zenith dust
#

Optional : ???

manic wren
#

hello hoping the community can help with our situation. my friend is having a problem where every time we load in he gets a error code "virtual machine" error. we have tried having him load in solo and same thing. we have searched everywhere online and tried everything we can thing of, we have turned off everything we can think of that would for some reason be consider a "virtual machine". task manger shows nothing and we tried turning off the windows defender to see if that was it but no. we Can not find out what's triggered it, we've been playing for days before hand with zero problems. we hope someone can help thanks!

long wadi
#

ammo used 5 , hit count 7? how is this possible with svd?

long wadi
#

is there any way to reduce the raindrop effect on your screen when it rains?

outer grail
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if you wear some sort of eye cover I believe the raindrops will fall on them but don't quote me on that

brazen moss
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hey my friend got banned from the server for cheater association but he doesnt cheat or know any cheaters

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very confused, can someone help

austere dune
brazen moss
#

What is rmt

stiff rune
gleaming tiger
#

Set up the Authenticator app
To complete the setup, you must install the application on your smartphone
What app?
I scan the QR code but nothing happens

slim spruce
solemn finch
#

How do i change my primary email?

long horizon
#

Can someone help with this Can not even get into a raid

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load into customs and it dose this load into any other map you can play for 5 mins then it crashs like this and it also stops all programes to

slim spruce
manic wren
slim spruce
long wadi
#

how come i fix my visor before raid but it still looks like its broken?

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once its broken theres no fixing it?

loud moss
#

correct

inner root
#

So any clue on how long the email change takes - mine just says pending status

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I am happy that after all these years I can finally change the email on my OG account from '17

carmine zealot
#

bruh, you can just change your email again? I had to beg support like a month ago lol

long wadi
# loud moss correct

was it always like this? i remember playing a couple years ago and if you could fix it the broken piece would repair

deft stratus
#

ive noticed since new update, pve is kinda quiet, waay less shooting around the map, sometimes i just see 1-2 scavs and thats like all. right now im in Interchange and literally 0 gunfight for like 15 mins

devout steppe
#

what are the most important tasks that give good items from traders?

devout steppe
#

crazy

covert bluff
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any idea why im getting 45 fps on customs

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it just keeps getting worse, start of wipe i was getting like 60ish when i used to get 100 now im getting 45

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r5 5600x and 3080

ivory comet
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Hi, I'm new to this game and I've escaped 2 times with a scave and never once got the loot I collected.

desert barn
foggy cosmos
#

Does anyone know about an issue with account progress being reset?

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I got a temp login ban for inputting the wrong password, when I logged back in my entire account was reset to lvl 1...

slim spruce
#

bottom right in the main menu I believe

bronze summit
#

what is the best way to contact bsg for account problems?

carmine zealot
#

support request through the website

foggy cosmos
white steppeBOT
#

Support@battlestategames.com

cedar sand
foggy cosmos
#

What is an RMT ban?

cedar sand
#

A temporary ban placed on accounts that participate in real money trading

foggy cosmos
#

Would they notify you if they did? Cause It was just gone, no notification or anything, I didnt do any RMT, I had a login issue where I got a temp 2 day ban for inputting the wrong password. When I logged back in everything was gone.

exotic jewel
#

Fix fucking reserve spawns now

foggy cosmos
slim spruce
foggy cosmos
slim spruce
#

gold mask, things that a normal player should not have. And yes you can safely assume they can't un-reset your profile.

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there's a short list of dev items that cheaters create on pve that is known to reset profiles on pve.

foggy cosmos
long wadi
#

Why are there so many streets quests compared to other maps? I have about 11 streets quests open, more than every other map combined.

bronze summit
manic nexus
#

Bro how do you report a team on arena that lost on purpose and team killed you every round

slim spruce
fossil aurora
#

Hello everyone, just wanted to ask for advice. I just bought edition upgrade, but I bought it during vacation, so I am away from pc. Will I be able to reedem items from upgrade in 6 days?

worn sail
#

Hey almost every raid i get out of or die in, i get a 5 minute load time and a failed authorization error which makes me have to restart every raid and infos about that?

vivid briar
#

hey ive been noticing that bosses arent spawning properly as in the guards are ther ebut not the actual bosses such as reshala shturman sanitar etc.

next lintel
#

I have a question on performance on tarkov, i'm aware tarkov optimization is a bit of a joke but i feel for my specific hardware i'm getting below expected results mainly on streets in areas of killmov mall i can see as little as 45 fps in offline raid with max bots while using any scoped optics (for reference i have a 7800x3d 32gb of ddr5 memeory and a RX 7900GRE) i'm just wondering if frames that bad is normal on hardware like mine?

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graphics settings seem to have almost 0 impact either

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ram cleaner no impact

tawny sonnet
#

Turn on the streets low quality thing in your graphics

carmine zealot
#

scopes drop frames on every map, streets is just more noticeable

next lintel
#

šŸ™ one day bsg will optimize surely

carmine zealot
#

it's mostly because of picture in picture, game is rendering the same image twice

ancient mist
#

Is the Price for Independence task bugged?

somber night
#

Guys, my game has practically no sound, I can't hear anything, I started playing again today, I don't know what it could be

hollow terrace
#

EU Servers dead?
Lost connection and can't reconnect

hollow terrace
#

ye, 1 hour later, sure xD

radiant oriole
#

Privet

#

I didn't receive a verification code to my email. I need your help, I saved my account after it was stolen. I just log into my account and it asks for a verification code. Please help!

grand bluff
#

Is this a bug?

chrome matrix
gritty forge
#

Is FSR 4 support coming to eft? Anybody heard anything I have new 9070 XT wanna see how it runs

grand bluff
chrome matrix
cosmic niche
#

is dlss override with nvidia bannable?

cedar sand
cedar sand
manic nexus
#

bro why is my arena saying ive transfered 1 million roubles but ive only transfered like 120k

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i got an error saying that i didnt have enoug money to transfer earlier but i had more than enough and i kept trying so maybe thats what glitched it

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anything i can do fix it?

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and i tried to open modmail ticket but it didnt work

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the first one was for 120k and the second was for 8 gp coins

mortal mauve
#

Yo is anyone else having this weird bug where half the time when I close EFT, it completely locks up my system to a literal crawl and takes like minutes to exit the game.

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System runs completely fine after eft finally closes.

small belfry
#

What is the solution? I am tired.

round mirage
#

Anyone know why my scav won't load in on the first try? It always has an error, then I restart the game and have to load it for a 2nd time and then it works. I always have to leave the raid instantly because I load in a 7 Min...

white locust
#

can someone help me with my game download? legit tweaking out its been 45 mins and i cant get it to install from launcher

slim spruce
#

??installissue

white steppeBOT
#

If "nothing happens" when you try to install, and just see the install button again, with no progress after confirming the location to install, choose any folder within C:\Program Files (x86)\ like "EFT" in there and start the launcher as administrator. That location has less permissions and will work.

soft flame
hushed bridge
#

How do I have this quest item without the quest? (I arranged the quest alphabetically, I'm still in Good Times Part 2)

steep forge
#

Does anyone know how to fix packet loss

stray violet
hushed bridge
#

I think so? But it's a quest item altogether

#

Ah okay, thanks for letting me know!

unreal cargo
#

not finding games in arena what is the reason

weary vessel
#

anyone else not receiving the log in code to their email?

chrome oxide
#

I’m kind of lost on what I can do to make my game less pixelated, from a distance the trees and bushes look really pixelated and it’s hard to spot players unless they’re decently close to me. Could anyone help me out on why that is?

proven fable
soft steeple
#

Can anyone please help me?! I keep getting 'download file checksum does not match' Error: 108003 #screenshots for more intel

vocal nexus
#

does the game work on linux?

paper viper
#

yupp

slim spruce
frozen rain
#

my b

mystic plinth
slim spruce
#

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link :

Tarkov: http://cdn-11.eft-store.com/eft/client/live/distribs/0.16.1.3.35392_688db94f-83fd-4184-8ac9-f797c82633b0/Client.0.16.1.3.35392.zip

Arena: http://cdn-11.eft-store.com/arena/client/live/distribs/0.2.8.0.35601_5de51969-ec8a-42bc-8492-819c225984b8/Client.0.2.8.0.35601.zip

Launcher: https://prod.escapefromtarkov.com/launcher/download

Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT or D:\Games\Arena.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

whole panther
limber aspen
#

How do I change my email to my tarkov acount if I don't have access to the original email to

carmine zealot
#

you submit a ticket to support through the website

sage seal
#

i cant progress in lightkeeper's questline because he doesn't give me new tasks. it's been at least 60 hours since i completed Information Source and he still doesn't give me the task Missing Infromant. what's wrong?

carmine zealot
#

pvp or pve?

sage seal
#

pvp

#

i have visited the lightkeeper at least 3 times maybe 4 but he still doesn't give me the task. he just keeps on telling me to wait that he would give me a new task any hour

carmine zealot
#

try clearing cache and going directly to him, don't visit your hideout beforehand

sage seal
#

i clear cache every time i restart the game

carmine zealot
#

hmm, dunno then, maybe clear logs too, see if that helps

sage seal
#

ill try to go there with restarting and not going to hideout but i highly doubt that is the problem

#

ill delete those too now

onyx adder
#

just installed Tarkov on fresh windows and DLSS 4 and preset selections seems not to work

#

any suggestions how to fix it

sage seal
#

clearing cache and deleting the logs and going into lighthouse without visiting the hideout didn't help me

carmine zealot
#

Rip, I dunno then

sage seal
#

ty for trying to help tho. could staff help me?

ornate matrix
opal zinc
#

why is it when i download tarkov to my c drive it says i dont have enough storage on my d drive (which i dont thats why im downloading on c drive)

slim spruce
modest arrow
#

Been trying to do marathon achievement with a 4 man and one of us gets an errors crashing us every time 5 times now, anyone have a solution?

whole panther
slim spruce
#

The ping showing US very close means you're probably not on a VPN in europe.

#

So this is a matter for support.

#

The problem may go away on its own also.

sage seal
#

@slim spruce that did not help either. is there a way that a bsg staff member could fix my profile or something?

slim spruce
sage seal
#

man that sucks im stuck for no reason it seems

slim spruce
#

they can see what went wrong and try to prevent it from happening next time though

whole panther
smoky bone
#

Hello friends of Tarkov, i have not played the game in a couple years and i cannot remember my sign in password. when i try to reset my password i never get the email from battlestate to reset it. has anyone else encountered this / how can i fix it. please help thank you

daring leaf
#

Hey ive been trying to fix this issue for a while since I installed tarkov on my new PC. I cant buy anything from traders because it says I dont have the required money or barter items. But I do, and when I click into filter item on the fleamarket screen I can buy normally. How do I fix that?

white steppeBOT
#

Click the "Fill Items" icon. EFT_KwonMerp
ā†˜ļøā†™ļø
ā†—ļøā†–ļø

daring leaf
daring leaf
spice flint
#

I don't receive the authentication email when trying to log in to the launcher. Can anyone help me?

bleak oriole
#

so iwas having terribl;e fps and stuttert with an AMD ryzen rx7600

#

i just fixed it if your using AMD and are having problems DM me

#

you must reinstall your amd drivers with DRIVER only and get rid of AMD adrenaline. problem solved over fucking 1 year of shitty performance without know why until just now 70+ fps constant on streets

#

120FPS on other maps now was lucky to get 50 before. so crazy

ruby blade
#

Hi guys and girls, I haven't been playing tarkov for a while and I decided to start playing these days but I want to continue where I stopped with PvE, but unfortunately my game crash every time when I start the raid it looks like a memory leak. Does anyone have the same issue or potential solution for this? Thanks in advance.

ruby blade
cedar sand
ruby blade
cedar sand
#

When asking for technical help it’s usually best to provide your system specs

ruby blade
#

i7 13700k, rtx 4070 Ti, 32 GB ram

#

let me know if you need more specific system specs

cedar sand
ruby blade
#

give me a minute or so

cedar sand
#

That’s why you are running out of memory

#

High texture quality should be lowered to Medium and you will use much less memory

ruby blade
#

but I never had the issue with this settings until now, I have 4500 hours of playing the game

cedar sand
#

Oh I guess you have the issue figured out then nice

dapper wren
#

Š•ŃŃ‚ŃŒ саппорт на Ń€ŃƒŃŃŠŗŠ¾Š¼? Is there support in Russian?

cedar sand
dapper wren
#

Okey thx

cedar sand
#

These channels are just for asking questions to other players

dapper wren
#

I only have 1 question, but I don't know who to ask it to.

cedar sand
dapper wren
#

It's hard to explain through a translator, I'll try. I want to purchase Escape From Tarkov, but it seems to be a myth or not that when you buy an expensive set, it burns down after 6 months.

dapper wren
#

I met with such information 3-4 years ago, now I'm just afraid to buy it.Why spend 11,000 rubles or $126 if they disappear?

cedar sand
#

The game doesn’t disappear

#

It’s like a new season

dapper wren
cedar sand
#

Everyone is reset to level 1 for testing new features and maps etc

#

It’s a beta test, not a released product

dapper wren
#

Are the set bonuses awarded every wipe?

cedar sand
#

Yes

#

The items given with the editions are mostly meaningless

#

The safe container being larger and stash being larger is the main benefits

#

The gear itself isn’t actually even good and you will have better stuff after a couple days of playing anyway

#

It’s just gear to get you started during a wipe

dapper wren
#

Good thanks. It's just that someone used to say that they bought it for $ 40. After 6 months, his set for $ 40 began to cost like 20 I mean the gifts, the bonuses after the vape, and the "Increased cache size". thank you for support

cedar sand
#

Yeah none of the bonuses with editions are lost, you get them back every time a wipe happens

dapper wren
#

I don't play Tarkov, but I know that the most important thing is the storage size

#

Thank you goodbye

astral patio
#

Are mortars still in game?? They are on shoreline now after somebody fired a flare

carmine zealot
#

the flare is the only way to have them happen

astral patio
#

Ah okay thanks

obtuse compass
#

Anyone willing to provide some support?
When I try to load into a raid, it just spikes up my ping at times, FPS drops to 2 or it just freezes my whole computer, and my loading times extend to 20 minutes or more. Changing graphics settings hasnt done anything, reinstalling as well. I have the game on my SSD.

Specs if needed:
CPU - R5 3600
16gb DDR4 RAM
RTX2060

steady badger
#

i have a question and i hope someone can help, the verification code to log into the website isnt sending to my email anything i can do? here is what ive done

#

ive changed my password and it worked but still no verification email.

opal zinc
white steppeBOT
cedar sand
#

Try this, 32GB+ RAM is highly recommended

heavy ivy
#

hey everyone i just joined this discord im looking for someone that can help me i have a few questions about the game before i buy it

heavy ivy
# cedar sand What’s up?

i wanna know what servers are there and if the game actually has many players on it i have seen videos but it seems it is mostly a pve game can u just tell me about the game in general

cedar sand
#

I would watch some content on the game if you're unaware of what the game is

#

"Escape from Tarkov is a hardcore and realistic online first-person action RPG/Simulator with MMO features and a story-driven walkthrough."

heavy ivy
cedar sand
#

There is also an ME Discord server in #regional-communities if you want to find people from your region specifically to play with

heavy ivy
#

And what about the required specs to play the game ? what do you recommend

cedar sand
#

32GB RAM and a higher end processor, AMD X3D CPUs are preferred due to the larger cache

#

GPU is less important, the game can run on a GTX 1080 quite comfortably

heavy ivy
#

I have a 16GB RAM and a intel i7 processor GPU is 4050 would that be enough?

cedar sand
#

You may struggle to run some of the larger maps, is it a laptop or a desktop?

#

Increasing your page file size can be a temporary solution to having the game run in a playable state until you can upgrade to 32GB or more RAM in future

#

??pagefile

white steppeBOT
heavy ivy
cedar sand
#

That would be a moblie 4050 then and it will struggle to run the game

#

With thermals getting involved it would not be the best experience on those specs in a laptop

heavy ivy
#

ok so 32GB RAM is a must

#

Thanks alot for your help eft_sadbear

#

sorry 1 more question what is EFT and arena i dont wanna end up buying the wrong game xd

cedar sand
#

EFT is the main game

#

Arena is a session FPS game, like Counter-Strike

#

But with all the mechanics from EFT

#

Escape from Tarkov = Survival looter-shooter extraction
Tarkov Arena = PVP focused team based objective shooter

#

And the profiles are synced between the two, so XP earned in Arena transfers to EFT and vice versa

#

Can transfer rewards from Arena over to the main game also

hearty shore
obtuse compass
# cedar sand ??pagefile

Thanks, will try that. I also recently tried to connect again with task manager open. The thing I noticed is my CPU usage at load was jumping between 2-6% and sometimes even below 1% while RAM was high as expected

heavy ivy
#

Alright thanks for your help everyone

ruby blade
#

@languid yoke check the solution above

cedar sand
#

We have an entire command with a guide and a pinned message

#

??pagefile

white steppeBOT
ruby blade
obtuse compass
#

Sadly it didnt change anything for me.. yes, it did shorten the load time by half, but at the last part - 100% of creating loot pools it freezes and after a minute I get server connection lost.

zinc ivy
#

im not getting 2fa code to login

cedar sand
obtuse compass
#

Yeah, sure. Gimme a moment please

half fjord
#

is it possible to remove vital parts in raid?

zinc ivy
half fjord
#

@zinc gyro sorry to bother you but i recently got back a wepon missing a vital part from insurance so i was wondering if you knew if it was possible to remove them in raid or not?

obtuse compass
zinc gyro
half fjord
#

thank you

cedar sand
obtuse compass
#

Also, the screen mode is set to borderless so I can get screenshots if that matters

#

Will do

zinc ivy
#

im getting nothing but reset password works

obtuse compass
cedar sand
cedar sand
robust spire
#

@cedar sandGame does like memory, vram included.

#

kinda annoying, been a bottleneck when i had 1080 and worse on my 2080

obtuse compass
#

Thanks for the help

robust spire
#

Jesus, just noticed Sr uses 7.62. Was sure it was 5.56

zinc ivy
cedar sand
zinc ivy
#

holy long

covert shoal
#

so arena updated and now my game wont update it loads for a second then stops pls help 😦

#

it just wont help SOS

#

it wont install the update

desert barn
#

anybody have any fixes/workarounds to discord crashing when streaming tarkov?

I don't have this issue on CoD or any other game, just EFT (started after this last wipe/patch, never had the issue before with EFT) 😦

slim spruce
shy night
#

Anyone know why it takes so long for the loot to load when join a game

slim spruce
#

C:\Users\%USERNAME%\AppData\Roaming\discord

go there and delete everything within the folders "cache", "code cache" and "gpucache"

shy night
#

At first it’s really fast but as soon as it reaches 40% it goes back down to 0 and take 15 minutes to load

shy night
slim spruce
#

try it anyways

#

I've seen it fix it before

shy night
#

Which one do I get

slim spruce
shy night
#

It’s the only ones they have

slim spruce
#

ignore that one then

shy night
#

Nvm it still take forever

covert shoal
slim spruce
covert shoal
slim spruce
covert shoal
#

i dd

covert shoal
slim spruce
covert shoal
#

same thing

covert shoal
slim spruce
covert shoal
slim spruce
#

??installissue

white steppeBOT
#

If "nothing happens" when you try to install, and just see the install button again, with no progress after confirming the location to install, choose any folder within C:\Program Files (x86)\ like "EFT" in there and start the launcher as administrator. That location has less permissions and will work.

covert shoal
slim spruce
#

send a video of your problem

covert shoal
slim spruce
#

you uninstalled and it still says update?

covert shoal
slim spruce
#

and when you install?

covert shoal
slim spruce
#

why do you have to manually do it?

covert shoal
slim spruce
#

even when you installed to where the command said?

#

it must be that folder

covert shoal
slim spruce
frank quest
#

Has anyone else had problems with Tarkov causing blue screen and constant crashes in the last week?

#

I have not had ANY problems prior to this.

#

i9 14900kf, 4080, 64gb DDR5 RAM, 2TB M.2 SSD.

desert crypt
#

i have i had to reinstall my drivers/chipset drivers

#

but i got an amd system tho

#

whole pc was freezing/blue screening while playing tarkov

desert barn
desert crypt
#

Has anyone else been seeing like a green dot flash on their screen while playing? looks like this,

#

is this just tarkov being tarkov?

frail otter
# desert crypt

yeah i saw that too. its like a really bright flare i think

tardy siren
#

have u used nightvision recently sometimes its glitched still even if nightvision not on helmet anymore i notice green still when look at walls so remove helm an reequip usualy removes it for me

desert crypt
#

ive seen it on a youtube video so im guessing its just tarkov, not graphical artifacts from my gpu

wispy kite
#

help i want to play arena but when i find a match it just ends up saying match cancelled and kicks me out help pleaase

silk dirge
frank quest
silk dirge
little locust
#

because a discord EFT bot sent me this:
You have received a warning on the Escape from Tarkov Official server: No hackusations

#

HELP Help, I don't know what it means, are you accusing me of being a hacker or something?

minor falcon
#

iam asking for help with the quest rite of passage, i turned in both gas cans and thanks to reshala i cleared the new gas in a single raid but its already 18 days of me trying to get 10 scav kills on old gas and i have 8 of them. they just dont spawn, i tried picking up guns i found in raid and shooting on old gas to lure some scavs in, i threw grenades to lure them in but nothing works. is there any other way make scavs come there? i thought about using some flares if there is any which calls scavs to a specific point.

cedar sand
cedar sand
minor falcon
#

right now i have 9/10 so i will try

#

thanks

tulip jetty
#

Is there any idea why Tarkov completely bricks my pc sometimes when i exit game by pressing exit. My whole pc freezes up does not react anything other than turning it off with the power button

little locust
river cobalt
#

I have three monitors, everytime I launch the game it never goes to the saved monitor and I always have to correct it. Any way to get it to stay saved?

slim spruce
covert bluff
slim spruce
covert bluff
#

nah i get that

slim spruce
#

and yes there's memory leaks a few

covert bluff
#

but a 50% drop is insane

slim spruce
#

something else must be happening

covert bluff
slim spruce
#

if your ram is filling up you can add page file

#

or lower settings

covert bluff
#

changing my settings doesnt really help from what ive done, i havent done like minimum vs max settings but it always hovers around 50-60

covert bluff
slim spruce
covert bluff
#

alright

slim spruce
#

and disabled on other drives

#

even if it says system managed for any other drive, that is wrong

#

must be disabled or else you're going to use mechanical drive for page file which tanks performance

covert bluff
#

this look good? ive never really messed with this stuff before

sweet lake
#

Is mod online`?

covert bluff
#

@slim spruce i appreciate the effort man but doesnt seem to help not necesarrily sure whats wrong, msi afterburner says my gpu is at like 30%

#

oh well now 50

#

cpu is spanning from 40-70

slim spruce
slim spruce
#

and i have 12900k and 4090

covert bluff
#

holy fuck

#

damn so bsg really fucking up huh 😭

slim spruce
#

performance this wipe did take a downturn a bit

silver obsidian
#

Anyone know why I can't sign into the tarkov . community website? I've definitely verified my Discord account

wet copper
#

hey maybe someone could help me here... this isnt my normal computer i play on... my image looks amazing but there is lag and i have all my settings in game to low... any other suggestions would i possibly could do to get smoother game play?

grand bluff
#

I have a bug where I lose scav karma as a pmc

carmine zealot
fathom crypt
#

Hello!! am having some problems on tarkov because I was playing like 2 hours ago and I decided to get some break and now that I came back I cant access the launcher and even the website

#

its showing this even on the website it says this

slim spruce
fathom crypt
fathom crypt
slim spruce
fathom crypt
slim spruce
#

It could be a temporary problem in your service provider or someone has blocked it on your router.

#

Or it could be from a local network protection software or firewall.

fathom crypt
#

turned off firewall ady and it couldn't blocked because am the only who has access on the router

#

am done a little check just now and seems it could be the ISP itself

slim spruce
#

you could try changing dns servers to google's

fathom crypt
#

I tried to run valorant and it also says no internet found

fathom crypt
fathom crypt
grand bluff
#

why?

carmine zealot
#

perhaps read the wiki page for it

#

that's intended

#

not a bug

grand bluff
#

ah

#

Thanks didn't know that

vivid briar
#

(PvE) are there any benefits to local raids? I found my first ever LEDX and upon extract my game crashed and I don't have it anymore.
I feel as if all of my local game crashes only occur on games when I get a lot of progress done.
I had it happen upon finishing grenadier (3 kills 1 nade)
and a few others. . . Should I play only BSG?

Otherwise how do I stop my game from crashing from this bs on local*

carmine zealot
vivid briar
slim spruce
#

@languid schooner we can't discuss that topic. As per TOS.

languid schooner
#

Ah, okay.

pulsar scaffold
#

is xolla down?

#

cant buy tarkov it cashapp or card rn

#

@slim spruce

slim spruce
pulsar scaffold
#

i cant use paypal

#

ill tell you

#

Right now we can't show the items in your cart with this payment method. Use another payment method to see the items in your cart.

slim spruce
#

gotta try another method

pulsar scaffold
#

it wont even let me try to pay when i use cashapp

#

and with cards it dont worek

#

but i cant use paypal

slim spruce
#

you should contact xsolla support, they are an entire different company

pulsar scaffold
#

ohh

slim spruce
pulsar scaffold
#

yea it says for error 3032

#

i have to use a diff method bc of the limit\

#

but there no other way i can pay😭pay pal dont work for me

slim spruce
#

contact them for more info. Usually it's because of a refund.

pulsar scaffold
#

damn

#

how do i contact them?

#

i went to that link'

slim spruce
#

they have a live chat system, it may be only during day time

lethal holly
#

fuckyng problem

#

i just can't play

#

loading and loading forever

#

nice i loose all the things

#

right now i have 0 rubbles

untold gorge
#

im getting error connecting to auth server error 213 when tryignt o log in

lethal holly
#

{"message":"General system error"}

hushed sandal
#

Servers down?? Stuck on Loading Profile Data for EVER now sense I got out of a raid?

little locust
hushed sandal
#

did the Servers go down ???

novel star
#

Stuck in Loading screen

vivid briar
#

cant login

little locust
#

now he lets me play

hushed sandal
#

@novel star Same i came out of a Raid and Stuck on that

vivid briar
little locust
vivid briar
hushed sandal
#

no event

vivid briar
#

whats going on

#

i cant login

gaunt hornet
#

stuck on loading screen and now this

hushed sandal
#

just servers down it seems everyone getting Stuck on Loading Profile Data

hard osprey
#

just shit servers lmao

vivid briar
#

the one time in a month i felt like playing eft too LOL

hot wadi
#

battlestate games website is also down to login...every other link works

vivid briar
#

gods decided i should stay away from eft

#

šŸ˜‚

meager bobcat
#

Looks like it's something with the authority servers, no one can login

hushed sandal
#

ya that means their hole Network went down

meager bobcat
#

Nah, the website is still running, just can't login

hoary gate
#

Do we know how long its gonna be>

hushed sandal
#

whelp time to Take me a little break i guess lol

vivid briar
#

im in NA

hot wadi
hushed sandal
#

@hoary gate who knows lol no offical annoucements about anything so nothing really been said or anything yet

little locust
#

It already let me in but it just doesn't load the profile.

hoary gate
#

shoot.. I just found a bitcoin

gaunt hornet
#

I hope stuffs I got wont be lost
just opened my first 314 key got a Taiga and other guns

vivid briar
#

id just go to bed boys

vivid briar
hoary gate
#

well I died with it in my butt then everything went down

#

never made it to see who even killed me

zinc ivy
#

are servers down

hoary gate
toxic mirage
#

yea I just got booted

mortal field
rotund mulch
#

its over

hoary gate
#

Fr.

rotund mulch
#

they should def do a code cuz i lost my stuff

stark cape
#

oooof

velvet knot
#

It logged me out and now says error on POST status code Gateway timeout

little locust
#

x2

stark cape
#

Tried to open EFT and launcher didn't work. Checked here and I see the same issue

waxen karma
#

seems some servers are down

granite beacon
#

damn, thats crazy. i deleted tarkov because i thought my computer was shitting the bed. now i cant even redownload it lol

autumn geyser
#

I love how the Status check shows its all up and running fine but clearly its having issues. I cannot even log into website either. Same error as others. System error 0 etc.

visual vigil
#

anyone else stuck on loading profile data?

autumn geyser
pulsar scaffold
#

@slim spruce i stillc ant buy no matter what method i use i geuss im banned on xsolla? theres no option to chat wit them @slim spruce

slim spruce
#

you need to contact them

storm halo
#

bro how i can buy tarkov from venezuela?

worthy ore
#

I try to login into the website but every time i click login it loads this? Idk what I did if I did anything, I can still launch the game btw

vivid sequoia
#

Dude I ain't even convinced that BSG crew will say anything

cloud stag
jagged saddle
worthy ore
#

ok nevermind, i restarted my pc and now I cant launch the game rip

storm halo
#

i try buy tarkov from venezuela but i cant

worthy ore
karmic ivy
storm halo
#

why i cant buy tarkov from venezuela?

vivid kettle
#

i guess the game really broke this time

high loom
#

is the game broke? im stuck on loading profile data, even tho ive restarted game

lean badger
#

error on gateway login on website is down too.

little locust
vivid kettle
#

the website is down at the moment dont buy it yet

vestal bronze
#

Great monitoring BSG. You guys cant even tell when your own shit breaks.

vivid sequoia
#

@wary cedar @noble loom @zenith crown love the no response at all time

#

There has been no acknowledgement, no post, or anything stating they are working on it at all this is great!

turbid spindle
#

XD

eternal mirage
fervent ember
#

Whats error 213

vivid sequoia
#

people don't always sit in the discord more people follow BSG/Tarkov on twitter for their info and there has been nothing posted to it. Hell I have notifications in this channel muted because of how active it is with people posting

elder iris
#

pls fix it

strong schooner
dapper pasture
#

servers are down

somber night
#

all battlestate services are down

plucky frigate
#

good shit bsg

vernal sundial
soft wyvern
#

I cannot even login to my account on the website. When I try to login I get "General System Error".

elder iris
turbid spindle
#

hopefully they give us a time frame at least i was having some real good raids

unreal turtle
#

is eft really down

soft wyvern
#

Glad it's not just me. Not sure how streamers are opening the game right now. I am getting the "no game with the name eft" as well as GEneral System Error on the website login.

south atlas
#

i went to use the restroom came back can cant play ffs

unreal turtle
#

i got heart attack when i could not login to my account

uncut heath
#

i hate this fucking game, mine just says loading server profile

unreal turtle
#

i got this or error 213 does anyone else has same as me ???

woeful stratus
#

yes servers are down

somber night
inland stratus
#

I got the same message but at the top it says Error on POST

#

I have a buddy who is currently playing RN and i tried to get on 2 minutes after him and it wouldn't let me

little locust
#

Is it fixed yet? I now have the normal page.

wraith mortar
#

i still get error

little locust
wraith mortar
#

server down or is that an update ?

vivid condor
#

i was getting the error then mine worked

twilit quarry
#

Yeah servers must be having issues. i can't log in, start a new account, nothing.

autumn geyser
lusty vine
#

are thhey up now?

autumn geyser
#

NOPE

pulsar juniper
#

now?

smoky sundial
desert barn
#

"authentication" status definitely not green, homie can't login

humble barn
#

I have been having this problem, I was just able to get in.

somber night
#

back to normal here

inland stratus
#

I just got the game to load. i kept pushing the button untill it let me on

elder iris
#

the website seems able to login now

solar hound
#

still down for me, white screen on login page

lusty vine
#

same

uncut heath
#

im back

little locust
#

i always come back

pallid pendant
#

after this weird shit says my account is permanentlaly blocked

vapid wyvern
final holly
#

the website is bugged for me

#

cant register or login through website

stray steppe
#

hey i have a question, im trying to log in on the tarkov website but the page goes white and blank everytime, do you know how to fix this or someone i can talk to?

#

oh for how long?

plucky ether
#

glad its nott just me was so confused

hushed sandal
#

This still down??? Its been down for hours lol

plucky ether
#

yeah tried to login and it white screens me3

final holly
#

what can i do for a dev too fix the white screen on login issue or even an eta

plucky ether
#

probb not shit

green dragon
#

guys anyone know how to play tarkov from china?

tidal bison
#

vpn or die

tame roost
#

progress! went from "general system error" to:

mild trench
ivory yarrow
#

Getting the same thing! What does this mean?

amber sentinel
#

I’m also dealing with this screen

ornate marten
#

I just upgraded my CPU and Ram and now when im queued with a friend, I get server timed out errors and cant get back in. But, if I run solo im able to get in just fine. Not sure if this is tied to the upgrade or the server crash today, any ideas?

proud tide
#

cool

dusky nebula
#

anyone able to help? i keep getting a 500 on the screen when i try to login on the tarkov website

austere tide
dusky nebula
austere tide
#

ohok

vernal cedar
#

Hey I’m guessing no one else is able to get into the website and login? I was trying to launch the game but I deleted the game thing it was corrupted or something and now I can’t even get into my account on the website because when I click ā€œloginā€ on the website the site goes black as if it freezes? Does anyone know what’s going on?

This is the link I always get when I try logging in:

unique fulcrum
#

Its been down for hours and I doubt it coming up any time soon.

true spear
#

everyone is having this problem

vernal cedar
sly island
#

got a question I was installing tarkov from BSG And it was stuck on 0% and it used 100% disk and waited atleast 5 to 10 minutes anyone know how i can fix that?

sly island
hearty shore
true spear
#

pc start dont work

glass prairie
#

The password reset page does not open, instead the error is 500 full screen. Is that the case for everyone?

torpid mesa
#

Is there anyone know how to submit translate to bsg?

lucid mesa
#

Still not getting through... hmm shame it is a small indie game

daring eagle
#

anyone understand this error? it happens when i attempt to purchase something from mechanic lvl4, even though i have plenty of rep and all requirements

final holly
#

BSG I CANT RESET MY PASSWORD PPLEASE FIIX

cedar sand
# daring eagle

You don’t have enough standing. You need to gain 0.01 more.

daring eagle
cedar sand
final holly
#

Can we get a dev or an emissary to notify bsg that their website is down nobody can login or register right now…

#

I mean nobody can login to the website / reset their password / register a new acct in unlucky enough to have forgotten my password and yesterdays servers going down logged me out and now I can’t reset my pass gg

hoary lotus
#

i've had a friend banned from this discord and he doesn't know why can a mod message me?

#

@cedar sand can you help?

cedar sand
hoary lotus
scarlet spindle
final holly
#

@Cheky are you able to dm anyone who can notify bsg their login / reset password/ registration links on website are down right now?

cedar sand
#

Shouting into the void

final holly
#

🫔

grim obsidian
#

anyone else getting wierd launcher bug? started last night still doesnt work for me website login not working as well lol

#

bug says : Unity 2022.3.4311-8547d

storm halo
#

how i can buy tarkov from venezuela?

cedar sand
#

If you’re having trouble logging into the website please try to use a different web browser as a temporary solution @final holly @grim obsidian

storm halo
cedar sand
# storm halo i cant

This error has nothing to do with EFT, you need to reach out to Xsolla support

#

Quote the error code and your issue to them

next yacht
#

I can't login threw website it shows 500 when I click the login portion of the website

next yacht
#

ive tried using opera google yahoo and microsoft still showing the same thing

lean badger
#

Website still down?

amber sentinel
#

SMH

final holly
cedar sand
#

They have already been notified. As I’ve already told you.

gusty chasm
cedar sand
#

I have no idea why you’re contacting Xsolla about the EFT website being down, they are a payment processor, not support for the game

#

Just try again later when the issues have been resolved.

sick aurora
#

hello can anyone tell me if there are currently promocodes? 2 that I found unfortunately do not work 20902FN362 and WORK30.
I would like to buy the game, but would like to use the discount

strange seal
sick aurora
#

@strange seal ok ty

amber sentinel
#

I just wanna play

lean badger
#

go to greyzone or a different game.

strange seal
#

we're syndromed with stockholm

austere orchid
#

is it still +20% loot?

hidden jacinth
#

can anyone else not login on the website?

supple ember
#

No still down

hidden jacinth
#

is there any other way to download the game again, i unistalled it last night thinking it was my computer

hidden jacinth
ornate marten
cedar sand
vivid briar
#

Went from windows 10 to windows 11 & streets went from consistent 90-100 fps to 30-50.. is there a trash vsync settings or something in windows 11 bottlenecking my game to shit like this?

#

fresh install, only tarkov, amd & Razer drivers installed.

lean badger
#

if anyone deleted tarkov, you can restore the files on cloud storage and get your game back since site is down.

vivid briar
#

gpu sitting at 50-60% utilization & CPU barely.. just got an extra 10 fps for disabling Auto-Add to wishlist

regal root
#

Does anyone know why I’m getting error 500 on the website? I’m trying to reset my password but it won’t let me.

hidden current
#

no clue I just wanna buy the game lol

vivid briar
#

I was getting the error yesterday. I went to the Arena part of the website & was able to grab the launcher

#

then i got the No eft Folder issue forever and Auth Error AND that other other that said Gateway timed out.. Something going on, on BSG's end, not yours. I tried the clock auto-update, and Run as Adminstrator. Those seemed to make things move along but even then it kept changing errors. This is from a fresh install, no EFT folder. I think an unstable server connection from the Launcher to BSG is causing these hiccups.

brisk zinc
#

@vivid briar Going through arena part of website saved me. thank you

vivid briar
clear tinsel
#

Hi can anyone help, I can't seem to log onto the webpage? My game crashed yesterday, and I decided for one reason or another to reinstall. So I deleted EfT and BSG Launcher off my computer. I went back on to the website to log in and download the launcher again and I cant access the login screen. When I click log in it either loads a blank page or it says "general system error" anyone know why this is or a fix to it?

Edit: Nvm thanks to T0mKats post I was able to use the Arena part of the site

astral cave
#

im having the same problem with logging into my account, getting the same errors/blank screen. tried going through arenas but didnt work, anyone know how to fix?

amber sentinel
jovial mural
#

why does me and my mates keep getting this error when we try to buy the pve mode on tarkov

calm tartan
#

im new to this, does it always take 5 plus minutes to get into a game?

final holly
#

Websites still down can’t reset pass gg

proud flax
#

please help me, I want to register, and they write me error 500.

white jackal
#

guys who knows if it's possible to use reserve e-mail in launcher to log-in?

slim spruce
pulsar juniper
#

Is the website gonna be back up at any point today ?

astral bolt
#

Probably not

slim spruce
astral bolt
slim spruce
#

try another browser other than chrome

white jackal
proud flax
#

please help me, I want to register, and they write me error 500.

vivid briar
#

Sorry, if the Arena part of the website isn't working either i dunno then. Try clearing cookies & reconnecting to the wifi. This is a BSG issue

livid wagon
#

hey guys my launcher wont let me login, it keeps giving me error 206. tried looking everywhere. anyone have a solution to this?

vivid briar
#

I tried with Chrome & Edge both Give the Error 500 on the main website. The Arena part worked instantly. Even after i got the installer it was a pain to even login to the launcher itself. Gateway error & Auth Errors.. took like 2 hours of closing & re-opening

dapper parcel
#

i been trying to login and i keep getting error 213 any solutions?

next yacht
#

clear the cookies on your browser that worked for me

proud flax
#

please help me, I want to register, and they write me error 500.

astral bolt
lethal plaza
#

Hey guys, what has worked for me and others is going into your chrome setting and clearing all of your history cookies inclueded it worked for me back to back

#

and yes i just made a purchase i did buy it as a gift and it worked just fine

raven locust
#

i still get error 500 after clearing cookies and switching browsers so idk what else can be done for me atm

final holly
#

clearing cookies or going to an incognito mode of the browser is the only known fix for the broken website

raven locust
#

the incognito worked! thank you!

dusky nebula
#

@lethal plaza thank you so much it worked for me too!!!

novel horizon
#

Ohhhh

lusty vine
#

THAT WORKS

celest flint
#

can someone help me with this? ive recently downloaded tarkov and it says i need to repair the game when i executed it, the bar just does not move

long wadi
#

what key is this?

flint kiln
#

tarkov is using my full 32 gigs of ram, does anyone know how to fix that>

copper crypt
#

Hey, I am trying to log into my account on the website, and the login page will never ever load, does anyone know how to fix that or am I just cooked?

raven locust
#

try incognito tab

errant flax
#

yea there doing a patch the login stuff is all messed up i cant even log in to play so im waiting till they fix this

copper crypt
raven locust
tidal coral
#

i run 16gb of ram, and it maxes out and quickly bricks my PC during loading. I set up a page file, and ive tried everything with numbers ranging from 8000 to 32000 on said page file. I could play 2 days ago with- some issues- but generally, could. Now, i can load into a raid but it just freezes on the final spawning in section... any ideas..?

errant flax
#

you gotta lower your settings trust me cuz i have 32 gb's of ram and im on lowest setting using 20 plus gb's

raven locust
#

restart your pc or free up space on your ssd that would be my only guess

errant flax
#

if not i'd try to upgrade your ram cuz tarkov is very ram and cpu hungry

tidal coral
#

ill take a look at my settings this attempt, i got 60 gb free on my ssd(only windows and tarkov are on it)

errant flax
#

it isnt your storage then. you have enough for a pagefile so i think you should install more ram i have everything on low but i have my v-sync on with taa on

tidal coral
#

yeah 32gb is on the list but im just astounded that last night and before, i was loading in and playing, and all the sudden its just not remoetely working.. (was on medium settings, attempting a load in again from low)

errant flax
#

yea it happens the lowest spec map would be factory and if your struggling to run it then for sure just eventually upgrade your ram

tidal coral
#

ive been playing reserve, customs, and woods- issues primarily come on customs

errant flax
#

and if you have like under 6gb's of vram that can make issues too i have a 1660 ti 6gb and barely get by some of the higher end maps my poor i5 9300H takes most of the beating tho lmao

tidal coral
#

i got 8gb vram on a 3700ti, i7-9700F takes a bit of beating but isnt capping out- i got in a match, not counting queue(re-loading a failed match) at 2:00 flat- so i think going in the right direction

errant flax
#

yea your setups better than mine by a stretch so it has to be your ram lmao that 32 gb's would make your game mint

tidal coral
#

Fair enough, appreciate the help!

errant flax
#

no problem

celest flint
#

why does unpacking game files take up so much storage? i have 100gb of free space and tarkov takes it all when unpacking

sweet narwhal
#

Question, I just bought EFT my email says "please wait for the official EFT Beta testing invitation" does it mean that I have to wait for an email. or am i supposed to download the launcher?

slim spruce
sweet narwhal
void storm
#

Hi. I downloaded the launcher but once I click on "Install" the installation does not start... Are there any problems with the installation at the moment by any chance?

white steppeBOT
#

If "nothing happens" when you try to install, and just see the install button again, with no progress after confirming the location to install, choose any folder within C:\Program Files (x86)\ like "EFT" in there and start the launcher as administrator. That location has less permissions and will work.

void storm
unique fulcrum
#

How is the portal still down?

marble moth
#

does anyone why i cant even access the log in page to redownload the game? i get an error page that say 500, i am so upset

#

all my fried are able to play but me....is it happening just to few peoplle?

raven locust
#

open tarkov on a incognito tab and sign in on there

marble moth
#

ok

raven locust
#

yea i had the same issue a few hours ago

marble moth
raven locust
#

ayyyyy glad i could help!

marble moth
#

you sure did buddy, thak you a million

slim spruce
marble moth
#

it worked with incognito, thank you though

dusty wing
#

i just brought a 5070 and it runs worse then my 1080ti only on tarkov sometimes even hitting 50 fps when i used to get 100+ anyone knows why?

slim spruce
long wadi
#

Is there a problem with the servers again? I'm picking up items and they're not going to my backpack