community-support

[echo slate]

would anyone know why I have missing items in my stash? like I am missing 15 helmets and 15 ears, as well as a backpack stuffed with other bags and one stuffed with keys?

[wet topaz]

my game keeps on disconnecting to the server whenever i play with someone it was fine for the whole week and started last night and today im on pve

it also disconnected once when i played solo

[olive roost]

Im trying to install arena and every time im unpacking the game files I get this error

[hallow fern]

my ticket got deletet wtf

!ticket

[zinc prism]

yea it’s pretty insane right now and i don’t know why, i can’t scav or play with other people at all. Only solo pmc

[zinc prism]

same here dude, must be something that they broke.

[worn flare]

I bought the game today and cannot use it.
Verification Mail will not be delivered

Support can/will not help me

Looks like a reason for paypal refund

[wet topaz]

Something that helped me is go to the client turn off your servers turn them back on restart the pc and you're good to go

So far its working

[zinc prism]

alright i’ll try that thanks.

[zinc prism]

why?

[cloud talon]

In PVE mode I break my arm when I miss the click in gym 100%.
I don't know how do I trigger it. But it already bother me for a month.

[cedar sand]

Don’t miss

[cloud talon]

[cedar sand]

You have severe muscle pain that’s why

You gain no skill points and you instantly break your arm if you fail

You can only work out twice and then you must wait 24 hours for the debuff to go away

[cloud talon]

no when i wasn't severe muscle pain it still have same issue

It's not just the debuff state that happens, this video is just to show what I'm talking about.

There is no mention on the wiki that if it is used again, it will break if it fails.

[neon vector]

HOW DO I SPLIT STACK?

[slim spruce]

hold click, left CTRL, drag to a square, release left CTRL

[zinc prism]

i’ve never broken my arm over the 30 times i’ve used the gym and i’m missed probably 16 times easily

[keen aurora]

My game just randomly closes, no error messages or crash reports it just closes out of no where and I have a good gpu and cpu and updated drivers so idk what it could be unless if it’s like a common bug or something

[slim spruce]

see this page for this problem https://www.escapefromtarkov.com/support/knowledge/441

[keen aurora]

Thank you

[clear finch]

hello

im new here

[devout heron]

I have a friend that doesnt get hit email verification email

He was logged off EFT for quite some time, now he's trying to get back into it but the email just wont appear

[devout heron]

uhh i have a discord problem

can i send in dms?

[slim spruce]

#discord-mod-mail

[astral pond]

Hi there i'm looking for some help about a purchase 🙂

[slim spruce]

what problem?

[astral pond]

I tried to buy a pve upgrade for a friend in canada and it shows him that the pre order region is not correct i'm in Europe and I selected the "Other" option when i purchased the upgrade

[slim spruce]

If the person in canada has Other verion of the game they need other. But if they have europe they need europe version.

[astral pond]

Oh is it possible to get a refund so I can gift him the correct region ? 🙂

I assume I would have to contact the support on the website

[slim spruce]

you might be able to ask support to change it

[astral pond]

I created a ticket thanks for the help 😉

[unreal sedge]

Hello, when trying to boot into raid the blue screen of death comes up. I was still playing normally this morning.
My pc: ryzen 5 5600
gtx 1660
32gb RAM
game and systm on ssd sata

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/441

[unreal sedge]

это не помогает, у меня все работало хорошо, потом спустя пару часов я заново запустил игру и она не работает

[slim spruce]

which blue screen?

[unreal sedge]

kernel bsod, roughly like this

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[unreal sedge]

and you can't do it without this? my game ran with a 4gb swap file a couple hours earlier. and then suddenly stopped, I didn't update anything, change anything, etc.

[slim spruce]

you need more than 4gb of swap file

[unreal sedge]

Is the swap file needed on the game disk or on the system disk?

[slim spruce]

C disk and have it be an SSD, and only one swap file total

[unreal sedge]

should i only put the swap file on the c drive? i have both ssd drives.

[slim spruce]

only one on C

[unreal sedge]

ok. i try it

[zinc prism]

does anyone else get insane frame drops to the point the game will freeze for minutes on end? just died in a raid because the game froze for nearly 3 minutes and couldn’t make it to extract in time. Pretty unfortunate

[dark bone]

why when I open the launcher, my wallpaper turns black??

[echo hound]

Hey my friend's game constantly crashes whenever we play ground zero. It works on every other map but on ground zero he gets a blue error screen that restarts his computer and other stuff

[cloud talon]

Yeah I know this is normal, so I don’t get it how I trigger the bug that make me broke my arm 100%.

[silent mason]

how do I get server connection errors when Im playing bymyself on PVE?

[cloud talon]

Do u play street or scav?

[silent mason]

Street as PMC

[cloud talon]

one man street will use the online server

[earnest dove]

@gritty obsidian you will keep your progress

Does anyone know how to fix "228 Bad hideout timestamp"?

[cedar sand]

You won’t be reset unless you decide to reset or if a wipe happens
All the extra stuff is given to you in a message from SYSTEM

[wet topaz]

why tf do i get server connection lost on a scav run in pve

[alpine canyon]

@feral crag

this dude has a hard crash with a bunch of unity errors if anyone has any ideas

[feral crag]

And i have tried to delete/close/reinstall discord and reinstall my pc and clear cache

[alpine canyon]

it honestly looks like your game is completely bricked lol

[feral crag]

When im looking at change region i can see the servers i should be on and there should be a good ping on (Eu servers) and the ping is over 700+ amd times out all the time but my friend who is 30 km away from me have 25 ping on those servers. could this be the prob?

No one of us have a vpn btw

[vapid portal]

i uninstalled the game last wipe and im trying to download it again but im blocked from "escapefromtarkov.com" and i cant log into the battle state launcher

[clever kettle]

anyone have any issues with clipping on shadow play crashing your game?

[worn flare]

I'm not able to login into my game account becasue I don't get verification email

Need help please

[sharp plover]

the hell?

[clever kettle]

give it 5 mins youre selling too fast

[sharp plover]

aw man i have a lot to sell full 3 junks

[clever kettle]

be tactial, dont always need too sell on flea. people are going 5k lower than what trader gives for a lot of junkbox stuff so use that too

[sharp plover]

but mainly what goes for that? i would get a lot of cash 😄

[willow hedge]

Hey guys, do i am the only one to take ages for acceding the game ?

[sharp plover]

depends on what quests

[willow hedge]

Like i take 10 min to go to the main menu and all merchant there is loading

[sharp plover]

clear the cache#

[willow hedge]

I will try

[willow hedge]

Can battleyes fuck up the game ?

[sharp plover]

sumtimes

[willow hedge]

Cuz everytime i try to launch the game , battleyes try to update itself and fail

Return a connection error and sometomes when im launching the game , it gave me "can't reach the destination prod.tarkov etc"

[sharp plover]

maybe try to rr the pc

[turbid otter]

hey i got banned and i im not cheating and i want to know if i can speak to someone about this.

[willow hedge]

i try to fix since 3 days and don't know if it will help

The things that is strange , that even the launcher is fucking slow

Ok strange i disable and re-enable the BEService and it work i guess ?

I will try to go in a quick factory raid to see if i get an API error backend

[last sundial]

Anyone here who has Windows 11 24H2 and gets stutter in EFT (seems like only EFT and sometimes Arena, no other games) exactly every 5,x seconds?

[vivid briar]

can anyone help me change my email ?

[mighty blade]

did the post match statistics change? since few das itno longer shows bullets fired and % of hits, just amount of hits and number of fatal hits, then kills by type

[flint hull]

Hello, in not reciveing email verification code, anyone know a solution to this issue?

[placid shale]

Does anyone have a fix for my friend's Discord not picking up his voice when he gets into an Arena match

[marble stone]

Hey guys, Working on test drive. 3/5 went into interchange and dropped 2 PMCs with this build, Neither of them counted though, Any idea why?

[soft geyser]

how caan i fix sscav round server connection lost ? im gettings always

[cedar sand]

PC specs?

[cedar sand]

The kills must be from over 60 metres too

[soft geyser]

16 gb ramm gtx 1650 gpu amd ryzen 5 3500 processor im getting firs time like this 😦

[cedar sand]

??pagefile

[white steppe]

#community-support message

[proven cape]

Hey. i got new hedset today and my sound in tarkov is way too low. every other game works like before but for some reason tarkov sounds like im underwater and sound is low.

[cedar sand]

Follow this guide and make sure your texture quality is on low or medium, and not on high @soft geyser

[vapid portal]

any fixes? ive emailed "[e-mail]" but i doubt theyll respond honestly

[slim spruce]

are you on a vpn or a shared internet at a school?

[vapid portal]

nope

[slim spruce]

Then wait for a reply

[vivid briar]

My computer keeps on crashing whenever i try to get into a match does anyone know how to fix it? The error message says kernel mode heap corruption

[loud moss]

#community-support message

[last sundial]

Anyone has a idea why I have stutters exactly every 5s in EFT (even in menu)? And it seems like its only EFT and Arena a little bit. Couldn't find any other game that have this issue since I have 24H2

I thought it was shader loading or something like that, but it doesnt go away. Also reinstalled the game, nope. Tried older chipset drivers (7800X3D, 32GB RAM), nope. Tried older GPU drivers (RTX 3070), nope (normal, not customized with like NVcleaninstall. Also tried installs with DDU cleaning). I 100% didnt had this issue on W11 23H2, but I had to clean install (media creation tool is 24H2 only) because my NVME didnt worked correctly anymore since platform switch. In CapFrameX you can also add "GPU busy" graph, which perfectly aligns with the frametime spikes. CPU core & thread load doesnt seem to show anything that aligns with the spikes.

[slim spruce]

try a bios update

[last sundial]

I have 7E16v16 for my MSI X670E Gaming Plus WiFi currently. There is only newer (if you dont count unstable beta versions) version 7E16v18 and this seems to have issues with booting, thats why I havent installed it now. The current BIOS version I have got released 13 August. I also didnt changed anything in BIOS, it appeared right after 24H2 install and its only EFT and Arena. Gonna install Arma 3 now to see if its maybe related to BattlEye, because the other games I tested didnt had BattlEye~~ <- Nvm Im dumb, ARK Ascended has BattlEye and it worked fine

I also installed EFT on my second SATA SSD and in PVE local host I deactivated WiFi adapter. Nothing

[worn flare]

I'm not able to login into my game account becasue I don't get verification email

[slim spruce]

have you increased page file yet?

[last sundial]

Nope it's System managed like on my installation before. I think 6GB currently, but I can try to increase it

[slim spruce]

16000 min and 25000 max

[last sundial]

And btw it's also in practice mode with 30 FPS cap, menu. Starts already with game boot

[last sundial]

Nope, didnt helped either

[slim spruce]

lower ddr4 to 2133 mhz or ddr5 to 4800 mhz

[vivid briar]

I tried this and it still crashes everytime i try to get into raid

[vestal cloak]

doing light keeper questline. I gave him more than 10 hour to refresh but still got no quest from him, whats wrong with it tho?

[last sundial]

nope. My guess is thats its somewhere on OS or software level. The system is completely the same, I just did a clean install and version is 24H2 now

[vivid briar]

"Server connection lost" When I host a party on PVE as a PMC

How do I fix this

[slim spruce]

can you play regular pvp tarkov fine?

[worthy ingot]

anyone know how to fix the error code 1501? says ive got 4/5 lists but it throws the code saying i have max listings on flea

[slim spruce]

restart your game

common bug

[worthy ingot]

thx queen

[obsidian trail]

hello , I bought a skin for the game for $12, and with the game open, I went to skins in services. It showed the jacket as usable, but not the pants. I thought maybe I needed a certain level to unlock it, so I hit unlock on the jacket (having it already unlocked by the purchase), which cost me 4.5 million rubles. After restarting the game, I noticed that the pants were unlocked (you need to restart the game to get the skins properly unlocked), and the skins appeared correctly as if they were already unlocked. However, the 4.5 million rubles were never refunded. Is there no way to claim this back? Should I consider it lost? Thanks, and sorry for the trouble.

[hushed mason]

is dlss working as intended? im tired of this low fps

[slim spruce]

Unfortunately there are no item return policies.

[obsidian trail]

Okokok nvm , time to farm back hahaha

[silent mason]

Im on PVE and got a quest to extract through the factory gate on woods with Co-Op. H O W

[glossy prawn]

tarkov keeps black screen crashing my computer only happens on tarkov and it crashes and restrts my pc

[primal bronze]

hello, if i buy BEAR clothes through tarkov site can i use it on my USEC?

[slim spruce]

no

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[glossy prawn]

so 16000 initial?

also if you dont mind me asking what does that do to performance in the rest of my pc? does it limit my ram usage?

[glossy prawn]

unfortunatly didnt work

[neat topaz]

Do we keep cosmetic items like clothing when bought now?

or only if you bought them from the micro-transaction

[cedar sand]

If purchased from the expansions page, yes. If purchased in-game, no

[earnest dove]

Anyone know how to fix 228?

[slim spruce]

which one?

[earnest dove]

Bad hideout timestamp

[slim spruce]

send it please

[earnest dove]

@slim spruce i cant build or anything

I also wiped in Order to fix it but didnt work either

[slim spruce]

you wiped what?

[earnest dove]

My character

[slim spruce]

and you can't build anything still?

[earnest dove]

Yup and i dont know how to fix it

[slim spruce]

submit a bug report in the launcher

and also sync time in windows

and time zone

[coral fox]

anyone know why i have this message ???

[slim spruce]

restart your game

[coral fox]

ok ty

[old vigil]

i need help

[olive ermine]

Probably received this a bunch but for some reason when I hit around 60% on Loot Loading It just slows right down to the point where the last time I got in it took me 15 minutes I've already tried /enum turning off my platformclock still didnt work any other ideas?

Intel i5 6600K
Ryzen RX6600

[vernal cedar]

Hello, i was wondering if someone here in the community has ever faced an issue where their friends hear audio before you do? An example will be footsteps per say, i noticed every time i play with friends they always seem to hear people way before i do even though we would be standing in the same position. I dont understand what the issue is and im hoping someone could provide some insight as to how to fix this. When i built my PC last year i started off with some turtle beaches then i quickly upgrades to some corsairs then i realized that wasnt working for me and then upgraded to some beyerdynamics DT770 pros (80ohms) thinking that it would improve the audio situation but it didnt because my friends still hear things long before i can hear them. Which im now confused as to what it could be. Im not sure if its my motherboard or something else in my hardware but nothing seems to be working and i feel like im nerfed when it comes to the audio as oppose to a few of my other friends. As for the hardware i have is as follows: Z690 Aorus Elite AX DDR4, 3080ti, i7-12700k, and Trident z 64gbs of ram. Would love to hear the feed back or if maybe someone help me out thank you

[worn flare]

I DONT GET this EMAIL and cannot play

I need help please

[steady cosmos]

what email domain are you using?

[fallow quiver]

anyone getting error 1000 rn? where you die/extract from raid and your items are still same like before raid

like the raid never happened

[mighty blade]

whats tagilas spawn rate on night factory?

co in 10 games i found him 9 times

[scenic crown]

I had a misunderstanding with EFT support, a month ago I reported to them that my account was stolen and a scammer is playing on it now, they blocked the account during the dispute and sent me to restore access through my mail provider. And finally, a month later, I returned access to mail from my account, but support refuses to unban my account for violations of the account transfer clause, although I did not transfer it to anyone and I myself informed you that it was stolen from me.
perhaps the support simply did not understand the situation and did not read the history of our correspondence in the mail, can you influence this?
my account is very dear to me, but it turns out that it was blocked for me because it was stolen from me, and I reported it

[worn flare]

First of all: MY account is new. I bought the game last friday.
I use an email address ending with chello.at

I#m not able to play beacuse I dont get this mail. Its also not in spam folder

[steady cosmos]

15%

[terse grail]

anybody can help? i swapped to windows 11 last night n it fucked my pc up so i went back to windows 10 and it made it even worse i kep gettin stuck on creatin loot pools then my game would just freeze and stay like that so i fac reset my pc and now its fine but i still get stuck on awaitin game session it just freezes then crashes ive tried so much shit

i have no clue what to do now

[worn flare]

PLease support I need your help I bought the game and cannot play

I still get no confirmation email for this

I'm still unable to login

[novel star]

Hey hey. when Halloween event? 😚 @red cape

[red cape]

soon

[covert lily]

hi there, is this tool considered okay / allowed, without any risk of ban ? https://ratscanner.com/

[steady cosmos]

huge

[deft ice]

Hay I was wondering if lightkeeper has been fixed yet

[steady cosmos]

nop

[vapid portal]

so how long does it usually take to get unbanned from the cloudflare protection on the tarkov website? support responded to me that i have to wait it out but idk if thats gonna take 3 days or 3 years...and id like to play the game right now...

[willow hedge]

Still have this message , i guess this is why i can't finish a raid without getting a 201 backend error and unauthorized access

[slim spruce]

in english?

[willow hedge]

"Installation of battleyes services"

"Installation Succesful"

"Updating"

"Update failed (1,6) Please verify your internet connection or your firewall"

[willow hedge]

Strange because i uninstall battleyes and reinstall it , but when i reinstall battleyes it didn't make the update ???

[willow hedge]

"An error of authorization happend"

and behind there is a 211 backend error

[slim spruce]

do you have any vpns or firewalls?

[willow hedge]

No VPN and for firewalls you means the windows Firewall ?

[slim spruce]

white list the tarkov exe and the _be exe in windows firewall public and private and try again

[willow hedge]

i will try thx for your help

[slim spruce]

and see here to reinstall battleye https://www.escapefromtarkov.com/support/knowledge/446

[stiff flame]

@slim spruce hello I have a quest named "to great heights part1". It shows win a rank fight in arena. But I don't see it in my arena account and I did win a lot of ranks but still not finished.

[remote raft]

Can i shoot from lightkeeper island to the main land without deficit?

[slim spruce]

I am not sure about quest syncing, it might not be enabled

[remote raft]

and why i am being attacked while im on lightkeeper island from ki ?

after i met lightkeeper for first time

[errant gust]

It's been disabled since 9/3. Pretty damn lame. Been excited to do this quest line this wipe, but can't...

[stiff flame]

[cedar sand]

Open a support ticket and provide the log files, official support is not given here, this is for members of the community to offer help

[cedar sand]

If you go too close to Cultists they kill you

[woeful stream]

Hello!

I have been using discord to stream and it kept saying i was using a virtual machine for a little bit yesterday and now i have a temp block on my account, i sent an email, is there any ways to get support that is more expedient???

[slim spruce]

@gleaming wagon please don't post full logs as they have personal info

[upbeat knoll]

hey all, not sure if this is the right channel to post in, but ive created a ticket for it with BSG and still waiting on that so I thought i'd ask in here too for any other tips. After loading into a raid completely fine, around 3 minutes in it will come up with 'server connection lost', no matter which map I play and happens as both a scav and PMC. I've restarted the game, restarted my PC, reset my router, flushed my DNS, switched to a static IP, disabled IPV6, run IPV4, reduced my MTU, checked for network driver and game driver updates, and still, the issue persists. I've done pretty much everything I can find on any forum on google for the issue to be solved. I have run an integrity check, cleared cache, lowered graphics and texture qualities, and even uninstalled and reinstalled both the launcher and game itself. Any ideas?

[slim spruce]

If this problem happens on every map and you have tried page file to see if it's a ram issue, the problem if not on your end, it's a internet configuration known as dual stack lite.

the root of the problem comes from either having a shared ipv4 and a unique ipv6 or a unique ipv4 but no ipv6

you need both a unique ipv4 and unique ipv6 to play tarkov

that is regular dual stack

[prime junco]

Hello, i have problem with my pc crashing while playing tarkov. my game will freeze, unfreeze and display error: Files checking failed, the BSOD with a different error code each time. does anyone have an idea on how to fix?

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[prime junco]

Okay thanks i will try!

[upbeat knoll]

thanks for this, how do i check if i have a regular dual stack? or do i need to contact my internet provider?

[slim spruce]

contact your isp

[last sundial]

Stutters every 5 seconds are caused by the Unheard background. Already did a reddit post and there are several people who were able to reproduce it. Already reported it is as bug in the launcher

[upbeat knoll]

thanks, I'll try this tomorrow. I'm surprised this has just happened 2 days ago after playing for the last year with no problem?

[little loom]

anyone know how to fix this?

[slim spruce]

update your graphics driver

[little loom]

how?

[slim spruce]

you never did this?

[little loom]

nope

[slim spruce]

well what gpu do you have?

[little loom]

radeon

[slim spruce]

which one?

[little loom]

ummmm hold pn

AMD Radeon RX 6500 XT

[slim spruce]

https://www.amd.com/en/support/download/drivers.html download and install the graphics driver for that one

[little loom]

ok thank you

[prime junco]

Hello Sessamy, i didnt fix it, still crashing, got BSOD critical process died

Only started getting crashes after the new wipe

[slim spruce]

see here for other causes https://www.escapefromtarkov.com/support/knowledge/441

[little loom]

@slim spruce it didnt work i updated my gpu and nothing happend

[slim spruce]

what windows do you have and it is cracked or modified?

[little loom]

normal win 11

[clear idol]

any reason why I cant see the pkm on mecahnic 4 ? even tho i completed gunsmith 25 ?

[slim spruce]

Is this a virtual machine?

[little loom]

wym?

[slim spruce]

windows running on linux or mac or another windows

[little loom]

no

[slim spruce]

did you reboot after updating graphics?

[little loom]

yea

[slim spruce]

This error means either you did not update your graphics or you are on a virtual machine and disabled hardware acceleration.

[little loom]

how to i enable hardware acceleration?

[slim spruce]

it's enabled by default

What is strange about your pc exactly?

[little loom]

wym its normall

[slim spruce]

Something is severely wrong with your pc if you are telling me the truth.

[prime junco]

Hey sessamy, do you have any support, logs or material in relation to the error: file checking failed?

[slim spruce]

which error exactly?

[prime junco]

if you correctly downloaded the driver as he said, then you might have a dead gpu

@slim spruce notice as well the black box where the screen just goes black next to the cursor

[slim spruce]

I have never seen this error. I assume this is talking about local icon files, of which I'd suggest repairing game files in the launcher.

[worthy idol]

if you have experimented, and are a good player, binural audio on or off?

[lost gyro]

Every time I load into a scav raid my game crashes and I lose the scav, PMC raids are fine, and whenever the game crashes it also crashes the window that I alt tab into next until I terminate it in task manager

[little loom]

does anyone know how to fix this i already tried updating my gpu

?

[slim spruce]

This error means the operating system can't find your graphics card or your gpu driver is not installed, or a major part of windows is missing.

[little loom]

how do i fix?

[slim spruce]

You should reinstall the gpu driver, as that is the most common fix for this.

[little loom]

how?

[slim spruce]

I told you how to do this earlier. I will not say it again.

[little loom]

okay

wich one do i dowload?

[slim spruce]

just do auto detect

[covert lily]

any idea wich parameters should i change to get rid to those artifact ?

[fiery ferry]

I bought pve as a gift, where do I access the gift/key and how do I send it to my friend?

[slim spruce]

It will be a code sent to your registered email.

Give them the code and they can redeem it in the launcher or profile page on the website in the promo code section.

[fiery ferry]

is it the xsolla wallet?

[slim spruce]

no your tarkov email

[fiery ferry]

the email i used to regerister with tarkov has nothing except xsolla account confirmation code and reciept and welcome message

[slim spruce]

it will be there soon.

[fiery ferry]

its been more than 20 minutes 😮

[sand cipher]

Guys i can make training raids but game freezes when awaiting session start part then says server connection lost. I know its not connection related cuz i did every fix for that. Any help?

[slim spruce]

computer specs?

[sand cipher]

8gb ram
1gb 256 bit gpu
2.67ghz CPU

I know its awful but in training game runs

[slim spruce]

Your computer does not meet the minimum criteria to play the game unfortunately.

[sand cipher]

Ok... Thanks

[errant sail]

Guys, hello, how can i get my revard from lightkeeper? I need to wait fir new fixes from BSG?

[shadow lily]

Has anyone the bug where on laps your screen is white when you look in some directions but with an Laser or Flashlight on it doesn’t happens ?

[robust spire]

Hi. Im experiencing a odd issue. I cant hold my breath after last patch. Tried changed to alt + aim, im used to shift + ads. It is like key binding is deactivated

Anyone else experienced this?

Annoying when running with scopes

[cedar sand]

Turn resampling to 1x off

[shadow lily]

thx 🙂

[willow hedge]

Hello my issues is getting worse, i can't even load the game,i click play got 1 frames of the game and instantly kill himself

[zinc prism]

has anyone else been able to fix the server connection lost issue?

Still cannot play with other people right now

[slim spruce]

@shadow quest first try reinstalling the launcher if rebooting doesn't help

[shadow quest]

it still doesnt work

i reinstalled it 5 times

[slim spruce]

If the launcher doesn't open usually this is a cause of corrupt system files with c++. Go to uninstall a program and uninstall all C++ entries, reboot and then install the x64 c++ here https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170 and reboot

[shadow quest]

ty

do i have to reboot because it still doesnt work

[slim spruce]

you must reboot after uninstalling and installing those

[shadow quest]

ok

ty

[woven lance]

Why is this red it was white when i started

[slim spruce]

did you interact with the transit zone?

[shadow quest]

it still doesnt work

[slim spruce]

start cmd prompt as admin and run "sfc /scannow" no quotes

could be another part of windows that is corrupt

that will scan windows files

[shadow quest]

it said that some files have been repaired but still doesnt work

[slim spruce]

start the launcher as admin

[shadow quest]

still doesnt work

[slim spruce]

you need to reboot after many things we did.

So do that to be sure.

[shadow quest]

alr

its not working

[slim spruce]

Have you updated windows recently?

[shadow quest]

last night it worked

but now it doesnt

[shadow quest]

2 days ago

[slim spruce]

What changed since yesterday?

[shadow quest]

nothing

i installed furmark

thats all

[slim spruce]

Ok. In that cause I'd install the latest .net framework https://dotnet.microsoft.com/en-us/download/dotnet-framework/net481 the runtime one

something that installed with furmark corrupted things

after installing that reboot once more

[shadow quest]

i installed this and rebooted and still didnt work

[slim spruce]

You reinstalled the launcher with the new exe from the website right?

[shadow quest]

yees

[slim spruce]

do you see any entries in start > view reliability history > when the launcher fails to open?

[shadow quest]

what does that mean

[slim spruce]

the view reliability history thing in windows

do you see any entries when you try to open the launcher, like errors?

[shadow quest]

yes

[slim spruce]

what does it say

[shadow quest]

it says critical event bsg launcher

[slim spruce]

details part?

[shadow quest]

at view tehnical details?

[slim spruce]

yes

[shadow quest]

process stopped working

[slim spruce]

This is a file in .net framework 4.0

[shadow quest]

nvm

[slim spruce]

when you did sfc scannow did it say it could not fix some things?

[shadow quest]

this is the most recent

[slim spruce]

or it fixed somethings

[shadow quest]

it fixed somethings

[slim spruce]

do it again see if it's clean now

.net framework used to be things you can reinstall but now it's part of windows

[shadow quest]

alr

[slim spruce]

Next thing I'd try is reinstalling or choosing "repair" if it asks you to, for .net framework 4.0 here https://dotnet.microsoft.com/en-us/download/dotnet-framework/net40

the runtime link

it should ask you to repair and do that if it does. Otherwise install it

but I'd think the other .net framework we installed earlier would overwrite this

Also, how much ram do you have?

[shadow quest]

32 gb

[slim spruce]

it could be a memory leak

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

That would make the most sense maybe

[shadow quest]

ill do this after installing the net framework

i have maximum page file at 30000mb

and i got this when trying to install net framework

[slim spruce]

ok

Something that installed with that benchmark earlier caused this problem

[shadow quest]

so should i uninstall it?

or that wont do anything

[slim spruce]

I don't think that would undo what it did

[shadow quest]

but i was able to play after installing it

[slim spruce]

programs are bundled with c++ and .net installers

What version of windows?

[shadow quest]

windows 10

[slim spruce]

When is the last time you updated graphics drivers?

Oh I see something

You have 2 launchers installed

one in C and one in D

Uninstall them both, you might need to delete the other one if it doesn't get removed.

Or run the uninstall.exe in the folder

[shadow quest]

today in the morning

[slim spruce]

uninstall both launchers in C and D

you may need to run the uninstall exe in the other that is not removed from the uninstall tool in windows

[novel mirage]

If I use the sprut with flashlight with laser on mp133 instead of the railed hanguard with laser for gunsmith p1, would it work? Or must it be the handguard with rails and the specific laser?

[shadow quest]

i did that

and now should i install it back?

[slim spruce]

yes if both are removed

put it on C in program files (x86) like c:\program files (x86)\bsg launcher

[shadow quest]

i did this and still nothing happens

[slim spruce]

when you installed .net 4.8 earlier what happened with that?

[shadow quest]

what

are u asking if it installed?

[slim spruce]

did it install or repair?

[shadow quest]

unlike the 4.0

it installed

[slim spruce]

In the view reliability history what other problems are there?

[shadow quest]

aside from the bsg launcher?

[slim spruce]

yeah

[slim spruce]

they are all the same for the bsg launcher?

[shadow quest]

yes

[slim spruce]

what about the gigabyte download assistant one?

[shadow quest]

idk what that is

[slim spruce]

what is the tech details?

[shadow quest]

its from when i downloaded the net thing it asked me if it can stop some apps
to download it

[slim spruce]

it's for your motherboard or gpu

[slim spruce]

Did this problem with the entries for the bsglauncher happen before you installed furmark?

[shadow quest]

no

[slim spruce]

So we now know that corrupted the .net framework

[slim spruce]

Ah you're in luck

https://support.microsoft.com/en-us/topic/microsoft-net-framework-repair-tool-is-available-942a01e3-5b8b-7abb-c166-c34a2f4b612a

That is probably going to fix this

click " Download Microsoft .NET Framework Repair Tool "

[shadow quest]

ill try

and after repairing should i reboot?

[slim spruce]

yes it should tell you to

[slim spruce]

[slim spruce]

We are at the point of a system restore or reinstalling windows

start > system restore > hopefully there is a point before you installed furmark

"Open the Control Panel > Type: recovery > Select Recovery > Open System Restore > In the Restore system files and setting box, select Next > Select the restore point that you want to use in the list of results, and then select Scan for affected programs."

some things installed since the restore point may need to be reinstalled

[shadow quest]

alr

ill do that

ty

[zinc prism]

has anyone figured out the server connection lost when playing when people?

[slim spruce]

it works fine on pvp when alone?

[zinc prism]

no clue, i’m pve, can’t play with anyone outside of factory or labs it seems like, it gets stuck at loading loot 100%, only fix is to restart my game and rejoin and then i load in.

half the time i get client not authorized after it says server connection lost

No clue why, this game is incredibly buggy. Only started happening after cultist update.

[slim spruce]

try medium textures to see if that fixes that problem

[zinc prism]

80% sure i’m on medium, do i go down to low? ill check after i load in

[slim spruce]

no

see here for some more tips https://www.reddit.com/r/EscapefromTarkov/comments/rlof6z/loading_loot_slow_fix/

it works for intel too

[shadow quest]

it worked

tysm man

u are the best

[willow siren]

hey guys question is the overwolf plugin allowed for tarkov or will it get you banned?

[violet hamlet]

Is a 4070 worth upgrading to from. 3060

[slim spruce]

ok good

[slim spruce]

third party software is not allowed with the game

[storm kelp]

Is there a y way to reduce lag when initially scoping in with picture in picture scopes

whenever I scope in my game stutters for a noticeable amount of time

[slim spruce]

no since the game is double rendering

you can lower settings but that just lowers the hit

[zinc prism]

alright i’ll try this, thanks.

[worthy idol]

??pagefile

[white steppe]

#community-support message

[sterile wasp]

Hello my friend is trying to register Tarkov's launcher but he have a problem with the autentification as a human when he is trying to log in. Do somebody have an idee how to fix that ?

[slim spruce]

sync windows clock and time zone to fix

[sterile wasp]

ok thank you you are the GOAT

[zinc prism]

unfortunately it did not work, i appreciate your help though. Until i see a fix from a patch or something, I’ll probably refrain from doing multiplayer.

[slim spruce]

Do you have a strange motherboard like from dell or something?

[zinc prism]

no clue, it’s a predator 300 laptop, runs the game great when i’m solo on medium to high settings.

i was able to load in my first raid with my team, next raid i couldn’t.

[slim spruce]

you tried a chipset driver update?

[zinc prism]

I checked all my drivers earlier, they all seemed to be up to date but i can check again later.

[gleaming flume]

so im trying to install tarkov onto my nvme drive which is not my boot drive and i cant get it to work is there a step by step guide for this or does the game require it to be on the main drive ?

[quiet summit]

What is it saying exactly?

[gleaming flume]

i forget i just unistalled everyhting again something about file location on c drive my main drive it keeps trying to force the install there even tho i change the install path and load path

[quiet summit]

Try and install the launcher in the drive you desire

[gleaming flume]

iv tried even changed my browser download location to the nvme drive and it installs right into my c drive

[acoustic sinew]

Anyone know why range finder screen is blackout on shoreline

[marsh brook]

So me and my duo go to lighthouse, and I have to mark the tank outside of it and get immediately shot my the lighthouse guards, load in again and I don’t even spawn in and I’m dead

Do I have to solo to go by the lighthouse

[errant raven]

Are there any official ways to report a player targeting my account in arena. Killing me for no reason Everytime he joins game

Team killing 👆🏾

[iron rune]

is a intel core i5 good enough to run tarkov? i have 32gb of ram with an nvidia 1650 gtx

[urban spade]

Im guessing I should enable ram cleaning? lol

[faint yarrow]

hey guys ive been getting these error since july, i tried asking support on the website but got nothing. Anyone got any idea?

[zinc prism]

just stupid tarkov bugs, they go away on thier own, avoid spamming flea items and never ever try to assemble a weapon from edit menu that isn’t in your stash and with enough space or else the first bug will happen

[faint yarrow]

The stash error is a 2×4 block in my stash, it's empty but I get this error whenever I put anything in that 2x4 block

[zinc prism]

oh nevermind then, can’t say i’ve had that trigger yet, try clearing your cache and restarting the game

[faint yarrow]

tried everything

[arctic jungle]

I can't receive verification emails for the client or the website, I've sent an email to support and received nothing in return, does anyone have a method to fix this because BSG doesn't seem to be any help

[inland raven]

how am i meant to do gunsmith 25 if i cant run streets?

[upbeat knoll]

so i checked with my ISP, and they have no idea what an ipv6 is and want to charge 9.99 a month?! for a network diagnostics team to figure it out... Virgin Media are great... anything else i can do or check that could be the issue? But yeah, i have no ipv6 connectivity according to my ethernet page on my PC

[turbid saffron]

Hi guys, I have a problem with my email address. I no longer receive any verification emails. Seems to be a general problem with the mail provider, what can I do to change the mail address in the account?

[iron rune]

do i find that in task manager?

alright, im getting ready for school so ill dm u the model later today

alright thanks man

[iron rune]

it just spiked at 100 its at 22 now

[hallow crypt]

i just realised wheres my mr kermit the cat statue

i thought u was going to keep it accross wipes

[turbid tendon]

SO what happenned to this patch that was on the roadmap? Yall just skipping the engine update? CLASSIC BAIT AND SWITCH BSG 🤣

Their going from 15.2 to 15.5 and completely skipping 15.4 and everything in between, Classic BSG SCAM LUL

Promise things and dont do shit

[onyx cobalt]

anyone knows what to do if finish a task but i dont recive the xp when complete

[vivid briar]

anyone know why i cant go into lighthouse? neither on my pmc or my scav can go into lighthouse will just say connection lost

works for other maps just lighthouse

[storm kelp]

do scoped optics not work with stretched res

on stretched my game stutters for almost a second but on native its fine.

[steady cosmos]

restart game maybe

it sometimes takes a little bit

[vivid briar]

They work fine for me ^

[onyx cobalt]

i finished a 50k xp quest 2 days ago or some. and it still hasent come, guess the gameplay was the xp or some :()

[rapid plank]

can you do practice mode in pve coop?

[inland marsh]

how can i resolve this i cant even start the game via the launcher

[slim spruce]

are you on a vpn or a shared internet connection?

[inland marsh]

no i am not

[slim spruce]

"Suspicious behaviour. CF-RAY

May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress [IPV4 and IPV6] (you may use https://www.whatismyip.com/ service for that). You may contact support via site https://www.escapefromtarkov.com/support/contact or by an email [e-mail]"

from https://www.escapefromtarkov.com/support/knowledge/426

[inland marsh]

so no playing today huh, is there a estimate i would get a reply

[slim spruce]

soon

[inland marsh]

thank you for your help btw

[toxic forge]

I have Gunsmith part 25 done but i can't get the barter for the PKM (i have the barter for the black keycard)

[untold skiff]

Hello, I’m looking for some help. I bought the Unheard edition and got the extra loot. What i didnt get is the skill boosts. Is this a bug or do I need to do somehing to get this? Tnxs!!

[slim spruce]

did you already have lvl 3 in those skills?

[median iris]

I’m getting packet loss + freezing or bsoding on my raids every 10 seconds on all of the maps except Factory. I have my vram at max and last wipe I had no issues with this. I have all low settings and most stuff turned off and it doesnt change at all. Plz help

[iron rune]

does tarkov pve run worse than actual tarkov?

[fair token]

anyone had an issue with tarkov where “loading loot” is kinda slow and then once it reaches creating loot pools 100% it hard freezes and if i restart it does the same thing when i reconnect. Or it gets half way through loading loot and loses connection. I’ve reinstalled, verified files, cleared cache, updated gpu drives and it’s been happening for 5 days :D

[slim spruce]

Can you see if medium textures fixes this?

[fair token]

I’ll try rq 👍

[fair token]

I loaded in at a normal like 2:50, heard the ambient noises and the gaem crashed 🔥

[slim spruce]

ok good

[fair token]

Am I able to continue playing on high like i normally would or will it refuck my game 🗣️

[young plaza]

Привет мужики

есть кто русский

[slim spruce]

There is a russian server I can send in dms

[sturdy nexus]

f i purchase a new copy of EOD will i have access to the pve? or is that only for eod owners before?

[eternal skiff]

After completing some PVE trader quests that supposed to unlock trader items but it didn't. How do I fix that or request BSG support? Any idea?

[wispy sapphire]

Does anyone know if you are able to buy Arena as a gift like normal tarkov?

[slim spruce]

You can, you must own it first.

On the arena website

https://arena.tarkov.com/preorder-page

[wispy sapphire]

alr thanks

[zinc prism]

just tried to load into a reserve raid and my computer restarted

i think i’m actually gonna just quit this game, the bugs overcome the fun the game offers

[robust parcel]

where can i see the roadmap

[reef quarry]

Stuck loading in Arena, mid-match. Ideas? Take the L?

[zinc prism]

so my computer crashes when loading in, and now i’m logged out of battle state games

i have gotten 3 raids in today and restarted my game over 15 times now

[zinc prism]

alt f4

delete the game honestly, buggy shit show

i swear to saint fuck, i’m gonna beat my wife and kid if i cannot get into a raid

[turbid tendon]

#eft-announcements message Right here

[tough cedar]

Does sanitar still spawn in pve? Been running an insane number of shoreline raids for a while and haven't seen him once

[native bronze]

anyone know why i cant hear players but they can hear me?

🥲

[zinc prism]

yes, killed him twice today, resort, pier and cottages

[barren sphinx]

cant complete gunsmith part 4 in PVE

I think bug at reward item

[wild gorge]

What are the odds the 2 SJ1's i needed for Assessment part 3 saved when i extracted? Got kicked due to the update while loading out of raid. Those costed me a green and black keycard use.

[untold skiff]

Nope, did a character reset and noticed it then.

[ornate matrix]

Clear cache, verify game integrity and do a bug report if nothing helped

[slim spruce]

what did you have and then upgrade to?

[untold skiff]

I upgraded from the edge of darkness

[nova crystal]

This might be stupid question, But Developers, if there is maintanence, why servers are LIVE?

[frank plank]

do we know if the servers are up yet?

[steady cosmos]

what unheard said, Live is just the name for the main server branch

[steady cosmos]

look in #eft-announcements , theyll announce there when its back up

[frank plank]

well it's been 8 hours

if it is extended they would've announced that by now

[steady cosmos]

well its very obviously not finished in time

my point is nobody here knows more than whats posted in #eft-announcements

[arctic plank]

when the Unheard edition left the shop ?

thank you so much

[fast fossil]

hi, did anyone have the same problem?

it's definitely not about overall visibility setting

[slim spruce]

the unheard bonuses can sometimes take a couple days

[woven hearth]

anyone know how to fix this.. xd

(it's not my internet)

how come some people have it faster then ):

[slim spruce]

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link :

Tarkov: http://cdn-11.eft-store.com/eft/client/live/distribs/0.15.5.0.33374_41faa868-5111-4b2c-8f46-cd9eabb1cac1/Client.0.15.5.0.33374.zip

Arena: http://cdn-11.eft-store.com/arena/client/live/distribs/0.2.1.5.32803_69464018-4fba-4bf9-befb-1769a794c41a/Client.0.2.1.5.32803.zip

Launcher: https://prod.escapefromtarkov.com/launcher/download

Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT or D:\Games\Arena.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

[woven hearth]

this will reinstall the whole game tho right ?

[slim spruce]

This is not for your problem

[woven hearth]

well yeah, but i'm trying to update 4gb and not 30 sadly

[mild shell]

My client is downloading the patch at 7mb/s

[loud bay]

why cant i log in ? The fcking thing hasnt been sending me verification email, if i send email to support all i get is a standardized BS answer that i need to check my spam inbox.

[deep kayak]

What the fuck was this? A landmine blew up under the guy we were fighting, directly under me, and under my teammate behind me

[dusty oak]

does anyone know where to go for the first event quest

[deep kayak]

Is this a new cheat or a part of the event? It blew up directly under each of us

[slim spruce]

that orange gas tank killed you

[slim spruce]

landmark found the case for the aa12 gen 1 in the WS key room on interchange

[dusty oak]

but thtat isnt for the frist quest isnt it ?

[slim spruce]

not sure about the quest I saw him do that one though

he got access to aa12 doing that

[dusty oak]

whats aa12 ?

[slim spruce]

new shotgun

[dusty oak]

ok i dont think its for the first on e

[steady cosmos]

yeah thats for the first skier quest

"irresistable"

[dusty oak]

do u know it for the first jäger quest ?

[steady cosmos]

kinda. i cant be fucked doing it tho cause its ass to do

[dusty oak]

where is it ?

[steady cosmos]

near blue

[vivid briar]

i dont get the skier event quest, tried to relog several times

[fringe orchid]

Hello I was wondering if EOD players can just play PvE forever at no additional cost? Since a couple months ago when the whole drama happened I heard it would only be available for EOD players for 6 months

Cool thanks man

[jaunty epoch]

where is first quest for labs?

[dusty oak]

it says in black on the wiki , but im in black and it isnt here

[steady cosmos]

its a regular quest, so locked behind some other quest

seems like somewhere around chumming

[vivid briar]

you mean that on interchange is not an event quest but just a new one to unlock the shotgun?

[steady cosmos]

correct

[vivid briar]

aight tnx then

[deft ice]

tarkov won boot up

its starts then closes

[tawdry kiln]

What's the requirement for irresistible

[sage jasper]

Anyone else get shit frames after update?

[zinc prism]

i went to the fucking store and spent $88 on ram because i’m tired of not being able to play online

shit ass game with it’s shit ass optimization

FINALLLY

[little sail]

so is there any reason for random items getting removed off flea and that not being listed in the notes?

[vivid briar]

My game wont even update/install anything at all

[cloud falcon]

I have a problem in the game. When I complete the mission, I get EXP, but after a while it disappears and my level returns to the level before the mission was completed. Anyone know anything about this?

[still sparrow]

hello, i cant find a solution anywhere so i came here, yesterday i found the flash drive for the quest "getting acquainted", and right after extracting i set the transmitter to reflush in the hideout, i came back today to the quest saying "failed" and no i NEVER killed zryachiy and my generator did NOT run out of fuel during the period of the reflush, does anybody know anything?
thank you in advance
oh and this is PVE in case that matters

and it also says encoded on the DSP radio transmitter even tough i failed the quest

[fast fossil]

anyone maybe?

[weary plume]

has anybody else had issues getting XP from quests since the update?

[barren frost]

i died with a quest item in my secure container

but when i got out, it did not have the found it raid mark

and did not got accepted

why,

[weary plume]

thats how it works

[barren frost]

thats bullshit

i got it out of the raid, what the fuck

[weary plume]

its not found in raid if you die.

[barren frost]

but it was in raid

tarkov is actually bullshit sometimes

[weary plume]

but you died. you didnt extract

[barren frost]

like now

but still, i got the item out, it should count

[weary plume]

lol. sounds like you should stop playing now

[barren frost]

yea i will

also my fps dropped big time

no clue why

[manic drum]

how do i fix this bug when i autosort?

[versed sage]

yeah, quest xp i bugged

you will get 0 xp from quests

[versed sage]

my frames also tanked after the update

its not a bsg update without 20 game changing bugs and a lot of lag xD

[manic drum]

i already know its because of these 3 empty squares

[median iris]

I’m getting packet loss + freezing or bsoding on my raids every 10 seconds on all of the maps except Factory. I have my vram at max and last wipe I had no issues with this. I have all low settings and most stuff turned off and it doesnt change at all. Repost

[versed sage]

just wait 2-3 days and they will fix it. they dont play test there patches so you bassically are the playtester. same shit every patch

[median iris]

gg king

[inland raven]

is there only 2 zombie quests?

[junior elk]

Any idea why the game is crashing every time I alt tab super long loading screens too, Is it just because I have a turd pc? 1660 +Ryzen 5 3600 16GB ram

It refuses to load in to streets

[steep sparrow]

Been having an odd issue since this update and seems to be an issue that existed way back in 2020.

When I load into a raid, it does all the regular loading things, but after the "deploying" timer finishes, it just goes to the background screen image, even loads the timer and extracts in the top right and I hear my character rack the bolt of the gun and map ambience, but no other sounds.

Additionally appears to only happen in partied up matches, I had no problems loading in solo.

I've done cache clear, and integrity check, this is on PvE and have only tested on labs at the moment.

[slim spruce]

make a bug report in the launcher about this

[hexed pond]

so can i not lvl past 32? ive lvled past it once yesterday, and then again today, i log off and it goes back to 32

[slim spruce]

submit a bug report in the launcher

[willow siren]

can anyone tell me what the best settings are for tarkov

[pearl crypt]

Same thing happened to me

[cursive merlin]

CAN U CURE THIS VIRUS????

[spark flame]

My weekly quest I just completed from ragman didn’t give me my 223K Exp?!? What do I do?

[haughty dune]

is there a keycard to open up inside the new room inside labs?

[vivid briar]

Having trouble with intalling patch, error durinf unpacking game files. Any fixes?

[slim spruce]

which error exactly?

[vivid briar]

access to path denited. error 0

denied

doesnt get past 56%

[slim spruce]

start the launcher as admin

[gusty crystal]

you find a solution? Its not just daily and weekly but all quests

[vivid briar]

Just tried that here is copied error.

[vivid briar]

Error during installation
Access to the path 'C:\Battlestate Games\EFT\EscapeFromTarkov_Data\Managed\Assembly-CSharp.dll.old' is denied.

ERROR: 0

[slim spruce]

reboot try again. If still not white list the game and launcher folders in windows defender and reboot.

[spark flame]

Right now it’s all quests? Even main ones?

[upbeat sigil]

heyo
can someone help me? i just put a gpu into that transfer menu when you transfer to another map and it hasn't arrived to my stash?

i paid money

but i did run away after putting it in, is that the issue? did it get lost?

[vivid briar]

that worked thanks

[thick slate]

how likely is the unity 2022 update gonna increase my frames from a average of 35 on streets to hopefully 75+ on streets?

[bitter wave]

So the spawns are fucked - we are a 3 man, had a random spawn with us and kill me instantly. Is anyone else experiencing this? TO CLARIFY THIS WASNT LABS

[dense fox]

heya I'm having this same issue, have you figured anything out? I've failed "getting acquainted" despite having not even played lighthouse since getting the quest and I don't even have the quest that puts you in lightkeeper's good graces again

[dense fox]

this is something that happened on its own after the update for me

[crude dagger]

I need help, my sorting table got stuck

[slim spruce]

restart your game

[thick slate]

I completed the Lightkepper snatch mission, exiting and extracting successfully, only to later realize that I had neither unlocked the purchase of the CQCM ballistic mask nor the manufacturing of the UHF RFID Reader.

[crude dagger]

Won't worked, the game reopen with the sorting table already open

[slim spruce]

submit a bug report in the launcher

[jaunty parcel]

why is the goons spawning 100% of the time on shoreline?

[crude dagger]

Okay

[median portal]

is exp granted broken at the moment?
like i did a quest with 22000xp and only got like 2 k exp

[velvet marsh]

How come I can not sell on the flea market. It's been 12 days every time I go to sell I get this error.

[strong pecan]

So I've earned about 30-50K exp despite needing only 10K to level to 25, this is both from tasks and kills. But for some reason, it's reverting to level 24, never letting me continue.

Anyone know what could cause this?

[velvet marsh]

Apparently we don't get xp for anything anymore and quest xp is bugged.

Maybe next year we get a patch for it or something.

[strong pecan]

Leveled like 3 times thinking something messed up the first two times due to the update.

[stiff rune]

i just handed in like 4 quests man
fuck me

[strong pecan]

At this point, just do money runs until it gets fixed

[gaunt bluff]

are support able to reopen a closed ticket for a second time? ive found what i think is a memory leak interacting with discord specifically

[mossy skiff]

Can confirm, I just started playing this wipe this week. This morning I did multiple quests in Customs:

• Background check
• Pharmacist
• Operation Aquarius - Part 1
• Easy Money - Part 1

on handing them in, no EXP reward was given.

Really bummed me out because I was level 14 and it would have gotten me to Flea Market

Client was restarted, no change.
Also just did some quests on Woods (so not a location issue), and same issue persists

other rewards come through messaging system just fine, but no EXP

[spark flame]

BSG fix!!!

Give me my earned 232,366 Exp please.

[mossy skiff]

I've submitted a ticket

would encourage you all do the same

[umbral escarp]

Can I get support please? Modmail has been open for over two hours now.

[stone thistle]

Coin spawns on top shelf bugged

[spark flame]

I have too, it’s just hard to submit screenshot proof of your ungained Exp, how else would they tell if you just show your skillbar?

[mossy skiff]

Just note the time and they can check logs

They'll fix it

[spark flame]

The message I received from Ragman as a reward?

[maiden ermine]

How long is event going on for

[full oar]

I just completed Ragman's "the key to success" task, I'm trying to hit 35 for my thicc item case. After the task I was 700 exp away from 35 so I went to the flea market and started examining keycards & such. I found lots to examine for more than the 700 I needed but now I'm a little over 15k exp away, like I never completed the task. I reboot the game and no change. Is this common? The task is gone, it's in completed, but the exp vanished. I stayed up late to hit lvl 35, then when I finally get the exp for it this happens. I mean, I'm going to bed now a bit frustrated but if this is a bug, how can I avoid it happening in the future? Is it because I examined stuff for exp that bugged it?

[lunar kelp]

so i had the game 2 years ago and now i cant download the game again because my email was not found

[mossy skiff]

They'll have a log of it

just report it, let them look into it on thier end

but if many people are reporting the same thing

it just adds volume to the issue

[mossy skiff]

Do a ticket for it, everyone's experiencing it post patch

Quests aren't rewarding EXP

[full oar]

Thanks, sent. It was so disheartening. It took me 4 raids to complete that task. I was so close to 35 I stayed up to get there 😂

Oh well I guess, now I know why. Hopefully I wake up in the morning and magically have that exp back 🙏

[pearl sun]

Please help I can’t change my resolution to 2560 1440p every time the aspect ratio goes nuts and is not correct I’m trying to play on 49inch ultra wide but I only play in the middle of my screen I had this working now somehow it’s broken maybe because update idk

[steady cosmos]

well probably because 2560x1440p isn’t ultrawide

[pearl sun]

Right but I just play in the middle of the screen

The other left and. Right side have discord and twitch pulled up

[steady cosmos]

set it to windowed?

[pearl sun]

Yeah I tried that it switched to it for a second then goes right back to a long stretched out screen still in windowed mode but the aspect ratio goes to 300 or something crazy

[plucky hare]

turned in the choice task and my level flicked to 55 (as it should) and returned to this state, and yes, i restarted the game

[vivid briar]

Great, you’re already here

[gaunt jackal]

Tasks are currently buggy, close game and clear cashe in launcher then relaunch. If that doesn’t fix it submit a support ticket

[plucky hare]

much appreciated

[red shale]

Happening to me also, clearing the cache won't fix the issue sadly

[pearl sun]

anyone else have this is my aspect ratio keeps changing way off were I need it to be

I tell it 2560x1440 16:9 and it goes 5104x1353 464:123

I’ll pay for help please and thank you

[sacred crypt]

where my pockets?

[versed sage]

All xp from quests a bugged you will get 0 xp.

[craggy hull]

i dont do anything before login

[unreal cape]

thanks that fixed it, still lost the quests i just did after the update

[fathom cloak]

so is there Support help here for like Email changes and what not? or is that what the email is for?

[knotty valley]

why do I have like 20 frames on labs since the new update?

[summer fjord]

Guys can you guys go into arena because I can't I am getting an error

[still sparrow]

still nothing unfortunately

[dusty oak]

does anyone know where to go for "the root cause" ?

[west shore]

cant autostart items in my stash: failed to sort ITEM in stash

oh, i cant pin anything for it to autosort 😄 amazing bug

[slim spruce]

@craggy hull you will have to wait the timer and do the captcha next time

also, don't show emails

[gilded slate]

why is task xp not working handed in two high xp tasks and got nothing for it

[gray fog]

same with me... i reported bug and waitng for that xp...

[gilded slate]

who do you report it to? do i have to submit anything

[minor kestrel]

anything i can do to fix this mission as being failed, i tried lighthouse once and now it says i failed and wont give me the quest back or the makeup quests

[dusty oak]

U won’t get the xp back

[arctic plank]

bro what is this shit with the zombies i have 30 fps and is so cheat

[inland raven]

do zombies still count as scavs?

[arctic plank]

no is infected

[inland raven]

i mean for quests

[arctic plank]

nono

[arctic plank]

but if think Nikita add new quest and we have to kill some zombies

[inland raven]

yeah

[arctic plank]

but the zombies is harder than rogue what is this chit !!!!!

[forest flame]

Labs isn't properly loading in

[arctic plank]

but same to factory

bro some people glitch in the meds tent

[median portal]

anyone missing quest XP after completing them?>

[gilded slate]

yep

[arctic plank]

bro do you have a issue for do full xp ? @gilded slate @median portal

[median portal]

yea.... i did ambulance, surveillance and vehicle on streets and did not get XP from them missed on 30k plus XP

we need to report this to BSG instead of the event.... cant do quests anymore until then

[gilded slate]

every task i hand in doesnt give me the xp for it

[fleet sparrow]

simple map of new palce

[arctic plank]

but do you have a issue for the zombies

@gilded slate

[gilded slate]

not sure dont think so

[strong pecan]

Same here

[strong pecan]

Completed like 6 tasks yesterday to get me to level 25 despite needing only 10K, and still haven't gotten any of the xp, still level 24

[inland raven]

is there a video with all the new keycard spawns?

[median portal]

yea im lvl 41 and stuck

[arctic plank]

bro i just do the jaeger quest don't belive with your eyes and the quest normally give 7K xp and she give me 200 xp what is this bullshit

[stiff rune]

quest xp seems to be bugged atm, shit sucks

[west drift]

When this event over?

Not feeling it 🤣

[nova crystal]

Am I drunk, but why you cant kill Zombies as SCAV??? As SCAV Player killed zombies now Scav bots are aggressive to me!

[thick slate]

i dont unlock the atomic mask, and i completed snatch , is normal ????

[pearl sun]

I’m in discord chit chat 1 if anyone can help will pay My issue is I’m playing escape from tarkov on a 49 inch ultra wide I usually play on 2560x1440p 16:9 as I do not wish to play full screen I play in windowed so I can keep discord to my right and twitch or YouTube pulled up to my left essentially splitting my screens when ever I switch to 2560x1440p tarkov switches me back to some strange ratio 5104x1353 (464:123) and now all of my screen is taken up again can you help with this issue or is this the games fault I did have the running correctly just a few days ago

[slim spruce]

windowed mode may help the tarkov problem

[pearl sun]

i have tried

[nova crystal]

WAIT! they have returned MATCHMAKING in PvE?

Why?

[cedar sand]

They temporarily removed local host

Probably a mix of the new event with performance issues and also the exploits that were possible and bugs associated with local host

[hallow crypt]

yo my cpu is at 60% yet im still at 30 fpss on streets?

[nova crystal]

are zombies unlimited?

[slim spruce]

@echo musk which error exactly?

@echo musk don't post so much stuff

[echo musk]

ahh sorry

[slim spruce]

does the website work?

[echo musk]

Game launch error
ERROR: 103003

nope it says im blocked from the arena website for having suspicious behaviour

[slim spruce]

disable any vpns

[echo musk]

which is weird, since i havent played this game for ages ever since its release

no vpn is used on my side as well, im in KUL server currently

[slim spruce]

"Suspicious behaviour. CF-RAY

May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress [IPV4 and IPV6] (you may use https://www.whatismyip.com/ service for that). You may contact support via site https://www.escapefromtarkov.com/support/contact or by an email [e-mail]"

from https://www.escapefromtarkov.com/support/knowledge/426

[hallow crypt]

can a mod explain the fps with the usage?

[slim spruce]

the game still needs optimization

[wild igloo]

Item for the "The Root Cause" TG-Vi-24 is no longer spawning after getting killed with it due to a zombie hitting a random gas container. Any one experienced this bug?

EDIT: FIX, just die. I've suicided and the next raid was over one of the tables.

[inland raven]

where are the injectors for the root cause? i dont have the one on the table

[kind imp]

Anyone had an issue with the task: getting acquainted
I had it and when they did the update it failed it and now its gone and I can't restart it.
it shows up in my completed tasks but has the status failed.

[nova crystal]

BSG should add:
https:// www.youtube.com/watch?v=qCFdpOMiCzs

[stiff rune]

have you done the usual stuff like restart game and clear cache?

[misty halo]

Anyone else started getting constant 10-12% packet loss after update?

[dense fox]

given the situation, I can see why lightkeeper might be closed for business, at least for the time being

hopefully they fix it

[worldly creek]

What’s everyone opinion on completing quests without the XP, should I wait to turn it in or do you think we’ll get “back pay”?

[vivid briar]

a friend of mine recently got the game but dont like it, he's planning to give it to me but he has a US account and im in EU, can i still play with it ?

[dense fox]

unfortunately not, accounts purchased in EU can be played from any other region, but unfortunately it does not apply the other way around
I guess BSG trust european payment processors more or something?

[silver trout]

anyone know how long this zombie event is for? i.e. when can i start playing again

[vivid briar]

aww that bad :(, ig ill get a copy by myself

[vivid hornet]

@pastel girder, @George I believe that ever since the update, my experience is stuck and will not move. I know it hasn't moved in the last day of playing. was pushing hard to get 15 (currently almost 11). I've logged off and came back, rebooted, ran pmc and scav runs, switched to pvp mode and back to pvp mode. Is there anything they can do to assist? I've heard others are having the same problem.

[dense iron]

I (and several others) have the same issue. seems like the update bricked the quest so I guess no lightkeeper for us

[stiff rune]

they havent made an announcement acknowledging that its happening yet, so it might still be a while until its fixed im afraid :/

[vivid hornet]

Oh bummer, that really sucks. Thanks @stiff rune

[vivid hornet]

@weak shale

[cedar sand]

Please don't ping admins, they are aware of the issue, please open a bug report ticket in your launcher

[vivid hornet]

Apologies, but how do I do that? And as ADHD just mentioned, you havn't let us know you were aware of it yet, so I didn't know you were aware. My bad!

Nm I see the report a bug

[cedar sand]

I am not a developer, bugs are reported via your launcher

[rich violet]

Can I turn the event off? I literally wanted to play regular tarkov and not deal with zombies

[vivid hornet]

I wish you could

not great idea to force everyone to do it on every map

[frozen bane]

im not playing until they change it back i just loaded in as a scav and im getting agro by zombies.... i had to kill 1 then had to kill 20 other zombies with buckshot rounds on a MP 153.... Impossible and kinda ridiculous they even thought this made sense

[vivid hornet]

I"m not either, but it's the event plus my experience being stuck. Lost xp from 14 runs, and 3 quests.

[cyan mauve]

anyone got their mr. kerman hologram back yet?

[still sparrow]

i hope that's the reason

[brittle aspen]

what in the world is happening?

i'm getting surrounded by unarmed scavs that are tanky AF

[silver trout]

bsg had another bright idea.

[brittle aspen]

it's not a bug?

[gusty crane]

I wish it was

[upper oak]

are registrations down? ive tried like 10 different setups with different emails, browers, etc.

[brittle aspen]

how do i turn off these "zombies" so i don't have to face them?

[silver trout]

buy a diff game

[brittle aspen]

yeah sure i'll play marauders, oh wait it's dead

[arctic plank]

why the new quest is bug

[dense iron]

if anyone figures out how to get your Getting Acquainted quest unstuck out of failed, please let me know. so far i've tried restarting, clearing cache, deleting temp folder, running an offline raid, running a scav raid, switching to pve mode and back, and also not playing the game for 10+ hours

[turbid tendon]

Maybe if you BOZOS followed your own Roadmap, and Did the Unity Update like you said you would, this event wouldnt run so dogshit and have so many problems? Think of that BSG?

Oh wait, that makes too much sense, forgot their russian morons 🤣

[prisma ridge]

anyone know whats the deal with the new event disabling my getting Acquainted quest? not failed just doesn't exist anymore as far as i can see

[leaden forge]

hello, i need help, when i play with mates in scav, i get an error in the laoding screen but my mate can play without error

I need to wait and reload the game then it work

but i spawn later because of that

[dense iron]

Go to mechanic and check the box to see your completed quests. I bet its there as failed

[prisma ridge]

it is not

first thing i checked, ive never even so much as looked at zyrachi

[verbal epoch]

I did not recive quest rewards after completing Long road, Energy crisis and corporate secrets... I got only the money but not any other reward... guns, armor and XP is nowhere to be found

Tried already to close and open the game again

[dense iron]

Yeah a bunch of people have same issue. But mine shows up as failed if i check completed tasks. All i did was go to wtp to look for v3

Update seems to have really fucked up the quest system

[verbal epoch]

yeah...

[prisma ridge]

nvm i restarted game and its there as failed

[verbal epoch]

mine shows completed

[prisma ridge]

wth

[dense iron]

Im trying a ton of shit client side to see if it can be fixed but i think its prolly a server side thing

[prisma ridge]

hope they dont make me do entire questline again

[verbal epoch]

so there is no point to quest at the moment...?

well or atleast not to complete them

[dense iron]

Probably safer to not :/

[prisma ridge]

prob hold off on turning things in till we know its fixed just to be safe

but at least we got aa12 :/

[strong pecan]

I just hope the completed quests give me back my xp.

I don't wanna have to grind to get back to my point.

[verbal epoch]

:/

[frozen bane]

UPDATE AGAIN THE ZOMBIES ARE SUCH A SHIT UPDATE

[dense iron]

Truly one of the updates of all time

[unreal cape]

thanks for the update that the devs are aware, would be nice if we could get some info soon regarding the lost xp etc 🙂

[sacred crypt]

what does this mean when submitting a bug report?

[slim spruce]

means you have no more

[sacred crypt]

first ever bug report, so like no more reports available to be submitted today?

[slim spruce]

you get 1 per day

[sacred crypt]

oh roger, thank you for clairfiying

[copper crystal]

Anyone else's cultist circle missing the slot to place the amulet? Just unlocked lightkeeper a week or two ago and got the amulet, but the slot to place it in the cultist circle is gone.

[brittle aspen]

@slim spruce how do i turn off the zombie event?

[dense iron]

you can't lol

[stone thistle]

object reference not set to an instance. how do i fix this

[slim spruce]

depends on when and where you get it

[brittle aspen]

when will this bloody event end?

me and my noob friend just got mauled by zombies, he got one kill and i got 16, and i went in like this

[stone thistle]

on the loading screen after I launch the game.

[swift merlin]

Is there a cure to virus if hit by zombie... or just outcome is death does Perfotoran work?

[slim spruce]

Go here

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And first back up these ini files by copying them to another folder on the desktop.

Try deleting graphics.ini first and try again, then delete the rest if you still have the problem.

If this doesn't fix the problem please paste the files you backed up to replace the files that took their place in that folder.

[kind imp]

Yeah, done all the normal stuff ended up submitting a bug report for it but it could just be due to the event at least thats what I am hoping.

[kind imp]

I have tested perfororan and xtg-12 neither work for clearing it, just have to bring 100 bottles of water and a sj12 to help

[stone thistle]

That did not work nore did reinstalling tarkov

[slim spruce]

go to C:\Users\%username%\AppData\Roaming\Battlestate Games\BsgLauncher and delete the file "settings"

If reinstalling the launcher doesn't help, you will need to submit a bug report as it may be on our end

[stiff rune]

yea event messed up a lot of quest stuff, desperately waiting for a fix so i can finish max traders

[stone thistle]

Didn't work submitted a bug report. How soon do you think it will be handled?

[slim spruce]

i got replies within a day

[shrewd canopy]

Hey can anyone help me download eft? I try to install it to my D disk and it keeps telling me incorrect path even though all the bsglauncher files are already on that drive and I have more than 5x the space on that disk but not on the C disk it keeps trying to force the install to just tryna play my 100$ game

[slim spruce]

you must use the install button not set the path button. Also, if C is full you must change the temp folder in the launcher settings to be on another folder like D:\TEMP

[distant sparrow]

create a new folder named tarkov in ur D drive then direct the install files there. should work just did it for my brother in law yesterday so lmk

[shrewd canopy]

I’ve tried through both menus with a fresh install on both menus if someone could hop in a call with me I can show you so I don’t have to sound dumber than I am not super techie

[slim spruce]

top right on your name in the launcher > launcher settings > temp folder location

change that to be on D, any folder like D:\TEMP make that

Or make space on C drive

[floral junco]

Hey all, has there ever been a fix figured out for the silent rain? I love the rain sound and it's been missing for me for weeks

[shrewd canopy]

This is what pops up when I try to change the temp location

[slim spruce]

do not select that folder

it must be benign to the application

[stone thistle]

That would be great. I would like to play out this event.

[shrewd canopy]

?

[slim spruce]

not in the folders that are belonging to the game

[vivid briar]

can anyone tell me good region to play in with an eu player and asia player so we can both play without getting disconnected

[shrewd canopy]

I could kiss ya man I had to reread some of that stuff but it all makes sense now you’re a freaking goat!!!

[slim spruce]

[shrewd canopy]

I hope you realize I’ve been tryna play the last two wipes with a new computer and this has made it impossible till today

[timber igloo]

can someone tell me why tarkov uses 23gb+ ram while in queue/loading???? its getting a bit too much

[turbid flame]

Hello, since BSG don't answer me, anyone found a fix for the quest "Getting Acquainted" that disappeared ?

[opaque holly]

Had this happen to me today also, trying to figure it out as well

[turbid flame]

I checked on reddit, seems like everyone who had the quest has the same issue

probably bugged for now

[opaque holly]

sounds good, painful as it is lol

[paper frost]

is lightkeeper bugged because of event or something not giving any quest after extended period of time

[stiff rune]

yea quests are cooked rn

[paper frost]

ok then , ill wait until a patch for the fix thx

[fading falcon]

keep getting this message when trying to update, any ideas?

[slim spruce]

see here
https://www.escapefromtarkov.com/support/knowledge/453

[fading falcon]

disabling antivirus to download an update

[slim spruce]

This error means several different things, including your drive or windows being corrupted, so that it got a bad checksum back

i.e. it checks what the files should be and they're different

Usually with this error, if not easily fixed, means a reformat or your drive or ram are bad

[loud bay]

does support email respond on saturday/sunday?

[fleet violet]

Hey been getting this haven't played the game in a few months I did reinstall it which didn't work at all

[vivid briar]

when is the event stopping

im tired of getting mauled by z

[nimble kelp]

Explain please? JX06GZ latest raid code, can i have my quest completion fixed? 🙂

ign YourTTVStinks

[lyric zinc]

Getting Acquainted failed without reason

I tried to get the flash drive in Lighthouse, after going to every spawn I couldn't find it. The quest now show as "Failed", I didn't kill Zryachiy or went close to his area, so what I can do now ?

[fading falcon]

I disabled anti-virus and tried to install and it worked. lol

[slim spruce]

which antivirus?

[fading falcon]

windows

https://www.escapefromtarkov.com/support/knowledge/453

[slender harness]

Hi, I was wondering if anyone knows why I cannot buy a PP-19 Zenit from LL1 Ref?

[slim spruce]

strange. What version of windows and is it a special version?

[nimble kelp]

gunsmith part 4 completed?

[slender harness]

ah not yet

[nimble kelp]

Than thats why 😉

Soo.... Think i could get my quest completion fixed? Feels a bit stupid that you specifically hunt for a boss with all them zombies and stuff and dont get the completion.. 🙂

[still citrus]

failed getting acquainted, (died trying to find the key) and I just screwed? it's been 24hours and nothings happened

[toxic forge]

I've completed gunsmith part 25 yet i can't do the barter for the PKM anyone know why?

[vivid briar]

Where can I report a player who killed me in a PVE raid? I have a print sqreen

Any admin here?

[fading falcon]

Just windows 11

home edition

Haven't done an windows update in a week at least but tried to do this update and it wouldn't work unless I disabled anti-virus

[nimble kelp]

if you just completed the quest restart your game or do a raid so it can update

[cedar sand]

DM it to me

[river cobalt]

Are they going to fix the XP that were not getting from quests? If so awesome! if not, then im not gonna keep doing quests until its resolved haha. Any insight would be huge ty

[cedar sand]

Yes it will be fixed, will you be given the missing XP? Probably not

[river cobalt]

Darn

[nimble kelp]

@cedar sand you think quest completion/requirements are going to update in 2 months as well? Can i get my tagilla kill counted up? Feels like a waste of time to go and kill him again and again and hope for it to count

[toxic forge]

I've done both of those multiple times

[nimble kelp]

well get f***ed then just like the rest of us suffering from this update/event because the quest system is barely working

[livid mural]

Does anyone know when the event is over

[echo hound]

Does arena ever go on sale?

[green zephyr]

does anyone here have a 5800x3d and can let me know what frames they're getting?

[turbid burrow]

hello everyone I was doing the quests for lightkeeper... I arrived at the quest 'getting acquainted'... I haven't played for a whole week, I just connected and I see that my quest is failed and I can't do it again... could you tell me what to do and how to fix it?

[turbid burrow]

i have the same shit

[regal gull]

this is unplayable garbage.

how do i cure this zombie toxin?

[smoky copper]

This zombie mode is ass.

literally, unplayable.

[tulip jetty]

Since the update my stash looks pale is there any way to fix this?

[slim spruce]

pale?

[tulip jetty]

yeah like the Vortex Razor scope

that is also lost its color

[slim spruce]

send a pic here

[tulip jetty]

like my whole stash looks pale as that scope

[slim spruce]

the white background of the item means you selected it

[tulip jetty]

no no shit let me take another screen shot xd

like it used to be this color

[slim spruce]

nothing is wrong it's as intended

sometimes things change a bit in rendering 3d

[tulip jetty]

ah hell

[vivid briar]

Did your nvidia control panel color settings get reset?