community-support

[modern vessel]

So what should I do? Maybe you will help me.

[cedar sand]

There are none, you can only get it from Lightkeeper

[lethal pine]

your fucking joking

[modern vessel]

What should I do according to you?

[lethal pine]

alright goes to show how helpful staff are

[modern vessel]

@cedar sand So what should I do according to you?

[cyan swift]

I swear I have no quests for kappa left right? Why isn't the collector unlocking for me?

[cedar sand]

Ah nice they added some, good luck finding it then

[modern vessel]

@cedar sand What should I do according to you then?

I guess you won't respond now becuase you don't have a clue/

Like whole BSG

[cedar sand]

I'm not BSG

I'm just another player

And I'm looking through your chat logs

[modern vessel]

So what should I do about this?

[cedar sand]

99% of the time this issue is caused by not having enough RAM to allocate when loading loot

[modern vessel]

You can check It, the only time I wrote It was about this problem.

[cedar sand]

A page file or getting more/new RAM is what resolves it

[modern vessel]

So 32gb of DDR5 RAM is not enough? With the same amount in the page file?

[cedar sand]

I am just going off your previous messages

You haven't given me much to go off...

[modern vessel]

And I updated It since maybe?

[cedar sand]

You didn't tell me that

You just said server connection lost

The solution to that, is usually a page file

[frank geode]

Why are people so combative holy

[modern vessel]

What are you talking about?

[cedar sand]

??pagefile

[white steppe]

#community-support message

[modern vessel]

So I need to inform you here whenever I fucking update something?

[cedar sand]

okay now I am really done responding to you

hope your pc explodes you're rude

[modern vessel]

I hope your too you twat

[cedar sand]

[frank geode]

Just download a ram cleaner, I always run it before I open tarkov

[cedar sand]

No because my PC actually runs Tarkov

[modern vessel]

Wow, It can run shit games?

[frank geode]

Especially if you have 16gb of ram

[cyan swift]

elu ur weird as shit man, dudes trying to help you out and all you do is talk down on him

go outside

[frank geode]

Why do you take shit so personally holy fuck

[cedar sand]

ignore it, he doesn't want help he just wants to rant at someone

[cyan swift]

Anyways, anyone know if im missing a quest for kappa? Swear i've done all the ones required

[cedar sand]

Test Drive part 2 is required

[frank geode]

Test drive is required

[cedar sand]

And 3, 4, and 5

[frank geode]

All of them I think right?

Yeah

[cyan swift]

wait really?

since when

[cedar sand]

0.15

[cyan swift]

oh god you're right

[cedar sand]

go get dem pmc kills

[cyan swift]

holy thats gonna be rough l0l

[frank geode]

Bad take maybe but honestly if they aren’t going to optimize streets I hate it when I have to do kappa quest on it at like 40% of my normal fps

[cyan swift]

100%

[cedar sand]

Yeah Streets runs bad on 95% of systems tbh

[frank geode]

I’m so lucky last wipe I got 3 shooter borns in 1 raid

[cedar sand]

I am thankfully blessed with 3D V-Cache so I can run Streets just fine

[frank geode]

Then I didn’t have to go back

[uneven bane]

is anyones lightkeeper bugged past the mountain kill quest

[echo yew]

yes

i cant get my next one

[earnest ferry]

had a question
The stuff I insured, dont come back, something weird comes back, I insured a glock 18 and prapor gave me back mp 443
wtf is going on?
i have never insured a mp 443 or played with it this wipe

[cedar sand]

A few people said that the 10 hours you need to wait has to be waited OFF the game

Which is odd to me but after all the other reports of people getting the quest a day or two later, it makes sense

[cedar sand]

Prapor gives new players free gear

It's not insurance

[earnest ferry]

new wipe feature?

[glacial wolf]

Quick question to yall: My Duo that i play most of the times just tried to log in and got a 7 Day ban with 6 Days 12 Hours left. Can anyone think of a reason why he would have gotten a 7 day ban ? his profile is sus yes but only because he is a semi pro in other shooter games and has only 900 h in tarkov. Is there a way to get him unbanned quick ? Any tickets ? i know myself how hard it is to contact bsg in any ways. Pls help we rly wanna play together -.-

[red dagger]

did they change assesment for lighthouse? is the area much bigger or even the whole map? rough finding pmcs on pve in lighthouse cottages

[tulip jetty]

i am waiting to get that quest so far he did not gave it to me

[coarse carbon]

nope

its still same

@cedar sand are they still working on missing rep?

[red dagger]

rip 10 raids in adn 2 pmc kills

[coarse carbon]

just go for cottage i just done it in 4-5 raids

[red dagger]

yep i do

[cedar sand]

Yeah there is no new news, they will post in #eft-announcements when there is an update

[coarse carbon]

or just buy a svt and rush spawns

[red dagger]

pve and im also doign test drive part 3

[solar pagoda]

i am having insane issues with lighthouse performance, once im in its fine, but i keep randomly disconnecting while loading in to the map, my game also keeps crashing when i hit 100% on loading loot pools.
Streets works completely fine for me but whenever i play lighthouse its just complete shit

[red dagger]

yea wasnt sure if they updated it its nice though that the smaller houses area counts

[red dagger]

2 more showed up at the cottage finally lol

[red dagger]

do you know do pmcs spawn the longer ur in raid similar to scavs or is it jsut a set ammount at the start

[cedar sand]

PMCs don't continue to spawn after the start of the raid

[red dagger]

i know that sounds dumb but pve its still a set number?

[cedar sand]

It's a set number of groups

[fickle remnant]

No one do lightkeeper tasks....no point lightkeeper doesn't give new tasks

How is this bug not fixed...almost makes you think it was gated but then you read people on pve having 1 week + wait times

[cedar sand]

It is time gated

[red dagger]

1 week plus is hell lol if thats accurate

[cedar sand]

No in PVE there are much more issues with LK

But in PVP there is a 10 hour timegate, and this patch it appears that time only ticks down when the game is closed

According to reports

[red dagger]

yea im justtrying to get lighthouse part unlocked i dont care much about his task rn as im jsut getting assesment worked on so i got about 4 more weeks of this lol

[red dagger]

intresting doesnt seems smart lol

[marble niche]

im not sure ifs its a common problem but what is up lately with PMCs sprinting at you and pushing their character against yours to the point you cant shoot

[slim spruce]

@jaunty relic to use modmail your dms must be open

[jaunty relic]

shit

[cedar sand]

What is the problem?

[visual lance]

does anyone know how to unmerge one drive accounts? i gave my little brother my old pc and last night i signed into his account not on purpose and i have nowhere else to go i cant find a problem like this anywhere

[fickle remnant]

I've had game closed for 3 days and no new task

Bern 8 days total

Been*

[cedar sand]

Have you opened a support ticket?

Only support can assist with account issues

[cedar sand]

Your brother must login to his own Microsoft email on windows

[fickle remnant]

Nope

I don't want manual fix each task just fix for all

[cedar sand]

If you create a support ticket you can help BSG fix it for everyone

[visual lance]

yea told him to make his own account hes using mine but our files mixed

[gray onyx]

um guys?

[cedar sand]

Yes because he is logged into your Microsoft account

[gray onyx]

is this normal?

[cedar sand]

No one here can help you, we are just players of the game like you

No, I am telling you that only support can assist you

Well we can't help you, we are just players

[wraith osprey]

@cedar sand Any news on the traders? Still working on it?

[cedar sand]

They will post in #eft-announcements

[wraith osprey]

Ok ty

[jaunty crescent]

can anyone help me? i was able to play tarkov for around 2 weeks now and now i cant load into anything. game crashes after its done loading the lootpools on every map except factory. had the same issue last wipe

[cedar sand]

Crashes, or says server connection lost?

[jaunty crescent]

server connection lost and then crash

[cedar sand]

??pagefile

[white steppe]

#community-support message

[cedar sand]

Follow this guide

[jaunty crescent]

what is this supposed to mean

[jaunty crescent]

got it will try

[cedar sand]

Click on the linked message bro

I have already answered your question 3 times

[red dagger]

632 damage done to body and pmc isnt dead cool cool cool

[jaunty crescent]

dont work 😦

[daring adder]

still waiting for traders rep fix

[steady cosmos]

thats the case for almost every single game. account security is your own responsibility, as there is no way for them to see if its you who cheated or someone who hijacked your acc

[cedar sand]

I would start with securing your email account and then reset your password yourself

Make sure email forwarding isn't set up by the hijacker

Other than that, yes, it is your responsibility to protect your email account, not Battlestate Games'

[steady cosmos]

(and someone cheating on your acc is not a reason for them to unban)

[cedar sand]

You are banned in-game?

[steady cosmos]

oof

[normal dune]

Hello guyz.

I reached the lvl 50 on my PVE account and unlocked the quest "The choice" for Fence which tells me to Hand him the Secure Epsilon Container. I already have done "The punisher -part 6" a while ago and i was supposed to have it but the container is not anymore in my stash and i have nothing to receive with Prapor. I don't remember selling or discarding it...

I was wondering if there was any other way possible to get another Epsilon container. The quest is very interesting to me but i'm to far in my PVE mode to reset just for one quest....

[cedar sand]

The only way to get the container is as a reward from Punisher part 6

[normal dune]

oh ok too bad for me then.
thanks for answering.

[grand saddle]

how do i fix this

[wind wren]

Still can't log into my account bc of the authentication email this shit is so annoying istg

Its been 4 days now

[unkempt cliff]

Is solar power unit worth building? still bugged?

[tepid bridge]

guys i need help i keep getting an error that check sum doesn't exist when i try to download the game and i can't even download it now

i have 400+ hours and my game hasnt done this before

[slim spruce]

First, create a restore point so you can undo any changes. (Start > type "create a restore point", choose that, click "create" and name it.)

To fix the TSL SSL error "Local problems on post" navigate to this registry key in the registry editor (start > registry editor):

Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.3\Client

And right click the "Enabled" key on the right and modify the data to be 0 and not a 1. Click OK and then reboot and try the game again.

[whole aspen]

Hey I keep getting unity crashes without an error msg

Since wipe I've been playing without issue it started this week Monday

[cedar mesa]

what does the red sybol in the top right mean

[tepid bridge]

C:\Battlestate Games\BsgLauncher\Temp\eft_live_0.15.0.3.32280.bsgp downloaded file checksum does not match

ERROR: 108003

how do i fix this issue i cant even play or download the game

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/453

[tepid bridge]

is this legitimate or is my pc about to explode or some shit

[slim spruce]

what do you mean?

[tepid bridge]

idk disabling all of my firewall and system protections seems crzy

[rancid carbon]

lightkeeper and arena quest still broke?

[tepid bridge]

crazy

[slim spruce]

it's official troubleshooting on the tarkov website

[tepid bridge]

do i turn off the stuff under real time protection

[slim spruce]

read the page please

[cedar sand]

sessamy trying to hack players again smh

[placid jasper]

i cant start up th egame anybody else ?

[hardy dawn]

menu seems ultra laggy atm

So that's probably why

[mossy knoll]

I'm stuck with looking at the background when trying to start the game any ideas how to fix it

[valid heath]

same

[unkempt moth]

I'm having a bug where, if i play a few raids in a row, a raid is going to start in which sounds are bugged and fps are around 20 (Usually 100 to 120). Any idea why this is happening?

Restarting fixes it for the next raid

[still raven]

backend errors anyone?

[lone smelt]

bro theres no fucking way i killed 5 pmc and got a bunch of quest items and get an error and the game wont even open

[weary shadow]

Everyone having issues? I got an unknown error message with a list of codes tf is wrong

[cobalt breach]

the game is not wanting to game rn its not letting me into matches i just keep getting errors

[mossy knoll]

So I guess we are having backend errors

[shell wyvern]

just stuck on this screen

[cobalt breach]

took me like 4 different tries to get my already out of raid scav into where i can put it in my inventory

[oblique island]

yo anyone got suggestions to stop stutters and freezes

i already ran as admin and shi

[slim spruce]

@lone smelt dont post errors they may contain your ip

[lone smelt]

woops

[west frost]

hello I was about turn in some task item to a quest and I had another one where I just needed to press complete... when I press complete it gives me a badgateaway error did it 3 times the task will go after but no exp/ any of the stuff it gives .anyone know a way to get over dis ?

[lone smelt]

are we gonna get compensation i lost a bunch of stuff for quests and grenadier 💀

[zealous mesa]

Hello everyone, please tell me, I started the game, but it hung on the boot screen, sometimes it writes this. What to do?

[lone smelt]

my games stuck on this

[slim spruce]

@solemn spire to use modmail your dms must be open

[icy slate]

i'm stuck on this. i had done a scav run and got a GPU and stuff and when i extracted my scav transfer was infinitely loading so i restarted. now it's just stuck here.

[lone smelt]

any clue @slim spruce

[woeful folio]

this same

[wooden lintel]

me too

[solemn spire]

LOL lmfao sorry

[frail venture]

Apperantly this is a CloudFlare issue. Idk how long these last so I guess I'll be checking on this like every 15 mins or so

[wooden lintel]

[frail venture]

And I'm with you. If I lost the spoils of my reserve raid I'm gonna be really pissed off.

[slim spruce]

@solemn spire see modmail and appeals server in rules channel

[steady briar]

Hey how do you ban or report people who team kill on this discord?

[solemn spire]

legend of the game

[slim spruce]

#discord-mod-mail

[steady briar]

Thanks!

[wooden lintel]

so much drama

[icy slate]

my gpu is missing after it just loaded in

sigh

[dusty zinc]

anyone know what this is?

[slim spruce]

@dusty zinc don't post that please. Please be patient.

[dusty zinc]

oh sorry

i just dont know what it is. it wont let me load my game cause of that error

[random marlin]

hey guys i just bought an outfit from ragman thinking it would count towards my money spent in an attempt to get ragman LL2 and it didnt count towards it. Is that a bug?

ping me if you know

[fickle remnant]

103 hrs now without new Lightkeep task - and still sehktants roaming dome area half the time - le fix plz
whats anyones furthest task on lightkeeper atm for PvP new wipe? maybe they gated it?

[sudden moon]

any news on when devs are gonna give back rep been over a week and nothing but fan art posts like it shouldnt take this long

[edgy wave]

how can i fix very incosistent fps? one second i will be at 170 fps and another second i will be at 90. and so forth, my specs are 4080 super ryzen 7 7700x and 32gig 6000mhz ram

[slim spruce]

This is normal behavior unfortunately.

[edgy wave]

Ah

[slim spruce]

@grand saddle did you try my tips above earlier?

[fickle remnant]

any feedback on lightkeeper issues on pvp you've heard?

i dont want to reset the task just for it to keep glitching - heard it was a fix on pve

[slim spruce]

no

[fickle remnant]

also finding 4 svds isnt fun

[grand saddle]

i struggled can u join a vc its for my mate

[slim spruce]

if I can view the screen

[neon ridge]

for some reason i keep getting this stupid music sound when im hiding to heal or pack mags

[grand saddle]

yh

what vc

[slim spruce]

call me

[neon ridge]

sniper scavs at night

[fickle remnant]

where at?

[dense sapphire]

My game keeps starting on the wrong monitor, and doesnt even go to the monitor that the graphics setting has in the box (changing this setting doesnt work well either). I can move it with the win+shift+arrow keys command but anybody know how to make it start correctly? it sometimes switches back, mainly if i swap it while in settings i think.

[neon ridge]

any of them, most that spawn is customs

[tepid bridge]

bro i did all the steps even waited while it was repairing my files and it still gives me the same error

[tepid bridge]

like i did the command screen reset and repaired my storage which took a bit and the same thing keeps happening i genuinely need more help

[frosty fractal]

backend error and no tasks rewards received, any fix?

[quick owl]

same

backend error and no task rewards received

I believe they hardly fix these problems since my haven't receive my reps after they mess up it

[remote raft]

finished minibus ragman quest but didnt get reward. only error and after restart game still no reward

[scenic canyon]

Same, backend error on insomnia

[split siren]

hey anyone elso not able to load into raids rn?

[split siren]

yeah that

[cedar vessel]

guys i keep getting this error

[slim spruce]

choose more servers

[warm field]

stuck in preparing the game, doing marathon

[split siren]

i think the servers shit themselfs again

[remote raft]

gg

[devout badger]

Hi, I had asked earlier about the problem with someone who has IPv4 internet only and cannot load into live servers, We tried using a VPN that offered an IPv6 address, however that stil did not work. Would the ISP have to maky any changes before even a VPN tunnel would work?

[split siren]

i hope your gear gets saved man that tough

[cedar vessel]

keeps kicking me out every time im tryna find the raid

[warm field]

bro, i literally had 3 more maps to go

[slim spruce]

the vpn might have ipv6 but a shared ipv4, with the problem remaining. dual stack might cost extra

a vpn with dual stack will work, just depends if you can get such a thing

[devout badger]

I tried using hide.me, as that one said that it offered IPv6 Dual stack, perhaps it was wrong?

[slim spruce]

dual stack lite might be what they meant

[devout badger]

ahh

I'll try contacting their support or looking for a different one, if you know of any please let me know. Thanks for your help.

[slim spruce]

your isp should be your priority, getting it with them

[devout badger]

The ISP in question is in Canada, they don't offer any support for IPv6 and have no plans to do so in the near future.

Unfortunate situation, as well as changing an ISP for one game is a bit of an ask.

[native zealot]

Anyone having problems with constant backend errors when turning in tasks? Or know a fix for it?

[open crown]

no compensation will be given for tasks turned in during this error unless you buy unheard edition, ur welcome

[warm field]

wtf is this dogshit,

[tepid bridge]

I still need help i cant download the game still and I took all the steps

[ruby garden]

Preparing the game = matching

[warm field]

Im in marathon tho

[versed fox]

ok so i just got Arena and im trying to install it and keep getting this Error code anyone help??

[ruby garden]

Y Matching seems broken atm

[versed fox]

Error on GET https://launcher.escapefromtarkov.com/launcher/game-installation/arena?branch=live&launcherVersion=14.3.1.2544. Status code: GatewayTimeout

[warm field]

What am I supposed to do now, just keep waiting lol?

[still raven]

yo anyone eles having trouble finding a lobby

[versed fox]

anyone else getting this Error?? keep trying to download / install Arena and getting this

Error on GET https://launcher.escapefromtarkov.com/launcher/game-installation/arena?branch=live&launcherVersion=14.3.1.2544. Status code: GatewayTimeout

but my internet is 100% fine so idk whats going on

[brave chasm]

Question. Every time I complete a task, I get this error and I didn't receive any of the task rewards at all. Is there a fix for this?

[toxic citrus]

yess

[unkempt moth]

yeah i got logged out and cant log back into my account, same error

[tepid bridge]

make sure you buy unheard itll fix it faster\

[native zealot]

Ahh so tarkov just shit itself

[versed fox]

hmm so EFT it self is having issues then

[marble marlin]

Same thing happened to me right now on beyond the red meat part 2. I didn’t even get the canted grip unlocked

[devout badger]

One thing so I can check easily if its working, in the network in sharing center on windows 11, would it need to show IPv6 connectivity as having internet access for it to work with tarkov? I attached an image of what im talking about.

[brave chasm]

So then I guess it's happening to everyone

[tepid bridge]

I literally cant even download the game

[slim spruce]

not really, this is not on your end, it's your isp end

[slim spruce]

which problem?

[tepid bridge]

It was crashing everytime i tried to do customs earlier so i checked the integrity and that made me uninstall it and ive been stuck in that error loop i sent you earlier

[elder void]

They are just making this worse and worse like wtf last week we all lose rep now we can’t even progress in the game and I can’t even get in a scav raid atm…

[wicked latch]

i just had the backend error after completing a quest, no quest rewards for me i guess

[slim spruce]

start launcher as admin, repair

[unkempt moth]

servers are fried you can't do anything for now thats normal

[brave chasm]

I can't even turn off my generator

[tepid bridge]

no you dont understand its not even letting me download it to repair

[slim spruce]

explain more

[dusky prism]

Another force wipe in progress

[unkempt moth]

Anything you try to do (Download, Log into account, Do anything in game) comes with a GatewayTimeout error, servers are dead rn

[nimble pivot]

just did 3 quest no rep or rewards

[devout badger]

Got it, ill see what I can do.

[tepid bridge]

so earlier like I was saying i tried playing customs earlier and i couldnt even get to loading loot so i tried and tried and after a bit i started an integrity check that failed so I had to redownload my game but in redownloading it I keep getting this errorC:\Battlestate Games\BsgLauncher\Temp\eft_live_0.15.0.3.32280.bsgp downloaded file checksum does not match

ERROR: 108003

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/453

[spice mortar]

for me 1000-backend error, cant complete o accept quest 😦

[nimble pivot]

anyone knows if the rewars or rep are going to be given after they fix the issue?

[tepid bridge]

bro i was saying i followed the fucking steps

[unkempt moth]

they will not give rep back

[tepid bridge]

did all that and still get the error

[slim spruce]

What was the results to the two scans?

[tepid bridge]

it said it was repairing my storage for an hour\

[unkempt moth]

they said they would but its been 2 weeks so don't hold any hope in anything happening anymore

[latent rock]

Servers cooked right now?

[ornate bramble]

does anyone know what i should so if i turned in a task but it didnt give me the message or rewards?

[steady cosmos]

is the server crapping themselves a widespread issue? i have a task I wanna hand in lol

[unkempt moth]

yep

[nimble pivot]

i mean about the quest that i just turn in

[warm field]

imagine

[tepid bridge]

so i came back after that hour booted it back up tried it again and get the same error

[unkempt moth]

oh still no then

[steady cosmos]

servers pooped rn, wait and hope its just delayed. dont hand anything in in the meantime

[slim spruce]

Did it complete saying no errors?

[tepid bridge]

No it completed saying the storage was fixed

[split siren]

market seems to be working so im just making some mula flipping stuff

[unkempt moth]

unless, when the servers catch up you get the rep they will not manually give it back or do anything about it

[ornate bramble]

i valitaded game files then turned in another quest and it gave me rhe stuff but the first quest didnt

[unkempt moth]

Hope its a delay and not a full on error

[slim spruce]

run it again, that error means either your disk or windows is corrupt

[nimble pivot]

i hope so, backend error 1000

[unkempt moth]

@tepid bridge what is the error you are getting?

[tepid bridge]

come on man that was an hour long

[tepid bridge]

C:\Battlestate Games\BsgLauncher\Temp\eft_live_0.15.0.3.32280.bsgp downloaded file checksum does not match

ERROR: 108003

[unkempt moth]

I had the same, don't worry your windows or ssd is fien

[spice mortar]

for backend error 1000 what we can do?

[unkempt moth]

fine*

[tepid bridge]

how do i fix it

i need help

[unkempt moth]

I fixed it by deleting the files in that temp folder

And then repairing again

One day that didnt work so i deleted pretty much everything and redowloaded the game and launcher

[tepid bridge]

thats what i just did i full wiped the game and launcher

[unkempt moth]

Did you manually delete that folder?

[tepid bridge]

No i went into storage and deleted the launcher and arena

[unkempt moth]

So you didn't go to that folder -> C:\Battlestate Games\BsgLauncher\Temp\

Manually i mean

Sorry if i'm being dumb i just don't get what you mean by storage

[tepid bridge]

oof i just wiped the whole folder

like bsgs whole folder

[unkempt moth]

And then you redownloaded the launcher on the website?

[tepid bridge]

Im working on that right now

[unkempt moth]

Ok make sure if you want to keep you settings you keep the %appdata% battlestate game file

Keep it somewhere for safe keeping and delete it in the app data folder

[tepid bridge]

fuck dude like i said I went into the file explorer and looked up bsg and deleted the whole folder

[unkempt moth]

Yeah thats fine it's not the same file

Do windows+r, type %appdata% and you'll see a battlestate game folder

[tepid bridge]

so heres what i did technically i looked up the file it gave me when i went to download game and wiped the whole thing

C:\Battlestate Games

[unkempt moth]

Anyways its not very important it's just so you don't have to redo your keybinds

[tepid bridge]

I wiped the whole thing

[unkempt moth]

Yeah that like the game itself, the file i just mentioned after is something else, it has your keybinds stored in it and is located somewhere else

[stone quarry]

Are the servers borked?

[unkempt moth]

I don't think you have to delete it but idk if you might lose your keybinds

[tepid bridge]

no i already did

so the only thing there is the newly redownloaded launcher

[unkempt moth]

C:\Users\USERNAME\AppData\Roaming, that one?

You dont have to delete that one

[tepid bridge]

yeah i just copied and pasted that one and i cant find it so that got wiped when i deleted the bsg one

its chill i changed like 2 buttons and all my graphics

[unkempt moth]

Hmm USERNAME is your username that you have to change

Wait actually, you should delete that one

It has some launcher keys and stuff

Ok so do Windows+R on your keyboard

Type in %appdata% and then delete the battlestate game fodler

Idk what it means but it looks like it has your login and some tokens in that folder which idk how they work but they might cause errors

[tepid bridge]

so do or dont delete that folder

[unkempt moth]

I thought you didn't have to but you might

For a clean clean install do delete it

[tepid bridge]

the only thing in these folders are sub folders that say my settings thats it

[unkempt moth]

the launcher one has some things in it about your account and some tokens, so maybe delete the settings folder in the BsgLauncher

[tepid bridge]

i dont get that part what are the tokens

[unkempt moth]

Idk if its acutally tokens but it looks like that file has information about your PC ID, and some other things to keep you logged in and make sure the game is real kind of stuff

If you open it with notepad you'll see what i mean

[tepid bridge]

Ill reset that file if this last download attempt doesn't work

[unkempt moth]

I mean i'd delete the whole thing to make sure i have a clean install but idk if it actually will change anything

[unkempt moth]

Yeah actually probably a smart idea 😅

[tepid bridge]

what if that clean install doesnt work am i just fucked

[unkempt moth]

i would have no clue

But servers are fried rn so that might also be why you are having issues

Maybe the servers for dowloads are cooked too?

[tepid bridge]

no but i have had this issue since like 10 am

my customs raids were cooked i couldnt even load in

so i checked the integrity and thats what started all this shit

[unkempt moth]

Is that the first time you are playing the game

[tepid bridge]

nope

played the game for 3 wipes

[unkempt moth]

I don't see why a clean reinstall wouldn't work then

[tepid bridge]

and customs was working last night too thats the things

[unkempt moth]

It worked before the game probably fucked itself and a reinstall might fix it

I had the same issue last night actually

[tepid bridge]

i was running tasks on customs and even did lighthouse which is bigger and more graphically taking

[livid plank]

EFT Arena doesnt start

[unkempt moth]

Took so long to load in and then my fps was like capped at 20 fps and sounds were absolutely horrendous

[tepid bridge]

no but like the reinstalling gave me that issue

[unkempt moth]

I mean a cleanly done reinstall yk

[tepid bridge]

yeah yeah

ill try that once this download is done

[unkempt moth]

Are you downloading the game now?

[livid plank]

Nothing happend. I restartet and checked all files

[tepid bridge]

yes

[unkempt moth]

Or just the launcher?

[tepid bridge]

downloading the game

[steady cosmos]

servers seem to be having stroke right now

might be affecting arena too. Im not getting quest rewards on main

[livid plank]

I have this error since yesterday

[polar scaffold]

guys I entered a raid, looted and extracted. after extract, all my loot vanished but my kit was same. wtf happened? It happened like I didn't even enter a raid but It was like 1-1.5m worth raid

[unkempt moth]

https://www.escapefromtarkov.com/support/knowledge/513?utm_source=launcher&utm_medium=menu&utm_campaign=head&utm_term=expansions_link

[livid plank]

thx

[tepid bridge]

yep bro same error

[unkempt moth]

Idk if this works, but someone on reddit said 4 months ago that not having arena and the main game in the same folder fixed the issue for them if the tarkov fix doesnt work

[unkempt moth]

Like rn?

[tepid bridge]

yep

I just killed the foldrr

[tepid bridge]

should the installation path be set as this C:\Battlestate Games

[tepid bridge]

or bsg launcher

[grim plaza]

matching still long wait for anyone?

[tepid bridge]

nevermind i tried changing that it didnt work

[tepid bridge]

game is redownloading right now

[unkempt moth]

I checked the forums, some people who had the error said it might be an antivirus

And FIPS encryption

[tepid bridge]

i tried turning it off that didnt help either

[tepid bridge]

ill take the help anyway just let me know what to do

[unkempt moth]

I'll dm you a screenshot about something you could try

[livid plank]

https://www.instagram.com/reel/C_JFOYwPuSJ/

[livid plank]

I opened the settings and changed folder to direct eft arena

Now it works

[unkempt moth]

nice

[verbal citrus]

?

[livid plank]

sexy

[soft plinth]

does air filter work in arena

[restive sierra]

the launcher says i have to purchase my game again?

[slim spruce]

When did you buy the game, how and when did you play last?

[forest pumice]

no matter what i try whenever i download the game it errors. i bought another ssd and still error. has anyone dealt with this issue????

[slim spruce]

here https://www.escapefromtarkov.com/support/knowledge/453

[restive sierra]

about 2-3 years ago i played today on my pc

[slim spruce]

what makes you think you don't own it?

[forest pumice]

thank you!!

[versed oar]

why cant i send gp coins back to arena

[slim spruce]

Causes: 1. Wrong account. 2. The code you used (if you did) was found to be bought with fraud. 3. The game was refunded by you or someone else.

[cedar mesa]

Is there anyway i can fix high ping i have good internet but for tarkov it says i have 200 ping

[restive sierra]

i bought it on the website, and did not try to refund

[slim spruce]

make sure vpns are turned off

[slim spruce]

There are not many other causes that I'm aware of. You could contact support in a ticket on the website.

[cedar mesa]

i dont think i have any

does one come installed already on a prebuilt

[slim spruce]

hopefully not

[restive sierra]

it says i own it on the website. it just says purchase in the launchr

[cedar mesa]

i have evrything with vpns off

[slim spruce]

What does it say you own and do the names match in the top right?

[cedar mesa]

my game works in offline mode but online it lags like crazy and kicks me out on maps like lighthouse

[restive sierra]

yeah the names match

[slim spruce]

what do you think you own?

[restive sierra]

it says i own tge standard edition

[slim spruce]

of what?

there is standard of arena and tarkov

[restive sierra]

tarkov

[slim spruce]

check arena in the launcher

[restive sierra]

i dont own it

its my brothers account that isnt working

[slim spruce]

your accounts must not be the same on the website and launcher. Relog into both with the same details

[restive sierra]

i have almost 2k hours

[restive sierra]

its the same, he played the game in the morning. on the same account

[slim spruce]

send a screenshot of the profile on the website

[slim spruce]

that is not the same account, the names are different

[restive sierra]

sorry hes a dumbass

[cedar mesa]

my game works in offline mode but online it lags like crazy and kicks me out on maps like lighthouse

is there a soultion to this or am i just cooked

[nimble pivot]

House arrest pt2

Disappeared for me

Guys I did house arrest pt 1 and urban medicine but when I completed the task the servers were having issues , now that I came back I don’t have house arrest pt2 and the quest that follows urban medicine

[forest pumice]

unfortantly i dont have an eft folder. it wont let me get taht far. whenever it gets to the end of the game install it errors

[slim spruce]

make the folder and set the permissions to it

or check where you think it's intalling to

the folder should exist if you tried installing it

[forest pumice]

let me install again becasue im not finding anything

the folder stays the same before and after install

i know where its going but when the install is over there is nothing new there

[slim spruce]

make a folder there called EFT

[south dew]

Are there any ways to put a ticket in for in-game issues or is that not a thing?

[slim spruce]

you can't install it there

[forest pumice]

alright changed and downloading again

thank you so much for the help this has been a very stressful couple days trying to figure this out

[slim spruce]

This problem tends to keep showing that error only at the end of the install process

you should see the other tips on that help page before continuing

the problem's cause is usually corrupt windows or disk

[south dew]

Hey Sess

[forest pumice]

im trying my best with very limited computer knowledge LOL

i had bought a new SSD and the problem still occured

this morning i bought it and download to that disk and same issue

[slim spruce]

The problem is likely on C

[forest pumice]

im wondering if i just need to factory reset and install windows all over again

transfer my obs stuff over to the new drive and wipe the old drive

[slim spruce]

That would probably help, but those tips are to fix this without resorting to that.

[forest pumice]

so at least there is somehting i can do if all else fails

i may a folder names eft and used that for the install. after the install errored there is nothing in that folder

[slim spruce]

see the other tips on that page to troubleshoot the windows and disk integrity

[slim spruce]

start the launcher as admin and repair

[dawn ginkgo]

i started it as admin and i think it just worked lol

didnt even need to repair

ty

[tepid bridge]

im still getting the same error after every download

It is alright I’m fac resetting my pc

[acoustic jasper]

anyone here ever had the check sum error when downloading. i just reinstalled windows twice and i still have the issue

[acoustic jasper]

yeah

[slim spruce]

The drive may be corrupt. Can you disk check it?

[acoustic jasper]

can confirm this doesnt help

[tepid bridge]

I’m fac resetting because of the error

[acoustic jasper]

fac reset doesnt do shit

[tepid bridge]

Kook it’s happened to me all day

Since 10am

[acoustic jasper]

how do i check if drive is corrupt

[tepid bridge]

It’s 8pm

The steps the dude linked you

Which you said don’t help

[slim spruce]

https://www.escapefromtarkov.com/support/knowledge/453

this page has the solutions

disk check and windows checking, if it's not permissiosn

[tepid bridge]

Are you sure factory resetting won’t help

[acoustic jasper]

i reset it twice today

this has to be shit russian code

[slim spruce]

He has an extreme case where I think the problem is actually his drive having errors on it

[tepid bridge]

It’s my only option bro I’ve tried everything I even had this dude in my dms give me potential fixes for it and nothing worked

[tepid bridge]

Bro I think it’s the game

A bunch of people earlier said the game shit it’s pants so it might be effecting installs too

[acoustic jasper]

i fully wiped my windows drive

downloaded a brand new windows

and its still fucked

[tepid bridge]

Man I think it’s tarkov shitty coding

I think we’re just gonna have to wait

It sucks because this is one of my off days but I guess it’s just an L I’ll have to take

[tepid bridge]

Bro nothing has helped anyone im just gonna wait until tomorrow to see if BSG drops a patch to fix us not being able to download it

[steel escarp]

still no update on rep restoration?

[slim spruce]

Your problem is local, that error means either your windows is corrupt or your disk is corrupt, and you have ignored the help page I sent that helps you find what is the cause, apparently.

[tepid bridge]

Bro I didn’t ignore shit I followed all the steps

[slim spruce]

What are the results of check disk and the sfc /scannow?

[tepid bridge]

Plus it’s poorly fucking wrote for someone who isnt exactly a tech genius

So do I only have to do that check or do I have to change the permissions and stuff

[slim spruce]

since a factory reset did not help, the check disk should be done first

that is the only thing that persists past that

unless your windows install is corrupt which is highly unlikely

it may take an hour or so, but may fix it

[tepid bridge]

I haven’t fac reset it I’m running that check again and walking away

[tepid bridge]

I will reset it if it doesn’t work

[tepid bridge]

It says fixing so does that mean something is wrong?

[slim spruce]

maybe

[tepid bridge]

What do I do when the fix is done

[slim spruce]

if it said it fixed things I would ideally try it again, otherwise download the manual install in the pins so you don't have to keep redownloading it

[remote swan]

Does anyone know how to get light keeper quests working I can’t get my next one

[slim spruce]

the manual install in the pins is a last last resort, but you must completely redownload the zip (updated) after each update

it will allow you to play until any updates happen

the error will happen again if you need to patch the game

[tepid bridge]

I don’t get the manual install part

[slim spruce]

download the zip file, extract it where you want the game

then set that folder as the game folder in the launcher game settings > set the path

[tepid bridge]

I might just try factory resetting

[tepid bridge]

That part sounds fucking miserable

[slim spruce]

true

[buoyant mauve]

is there like a no sound bug that cheaters are using? last two raids died to people making no noise with 50 K/D's (Europe west,)

[tepid bridge]

Idk what’s going on but I keep getting critical process died when I try to fac reset

[spare vessel]

still no trader rep restoration

[rough ocean]

Not receiving the password reset email. Nothing in spam or elsewhere. Reach out to BSG Support a couple times and they have not responded. What do I do?

[tulip jetty]

has it been mention in the announcements that after Snatch quest the next quest takes more time cuz i have been trying for days. Might have missed something

[chilly meteor]

anyone know how to fix this also blocked from there website

[slim spruce]

are you on shared internet or a vpn?

[chilly meteor]

shared

[slim spruce]

This error may mean someone either got banned on this internet or too many people played on it, or a number of other reasons.

If this internet is your only connection and has many people on it, it might not get unbanned but you can try.

"Suspicious behaviour. CF-RAY

May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress [IPV4 and IPV6] (you may use https://www.whatismyip.com/ service for that). You may contact support via site https://www.escapefromtarkov.com/support/contact or by an email [e-mail]"

from https://www.escapefromtarkov.com/support/knowledge/426

[chilly meteor]

well that sucks

[slim spruce]

You might need another internet connection like a phone hotspot or a vpn

[chilly meteor]

i see thanks for your help

[visual lance]

look at this this dude was lvl 30 with 50 hours and 400 kills like a week a ago get this guy banned jesus bsg

so obvi

[solar pagoda]

looks fine

[visual lance]

he was lvl 30 a week ago with 400 kills hes cheating lol

[visual lance]

and only 50 hours

[solar pagoda]

idk man, just looks like an alt owned by a degenerate who isnt really tryna get quests done

400 kills in a week is nothing, 150 hours in a week tho theres most likely 2 people sharing that account

[visual lance]

bro just admit its a cheater lol

[solar pagoda]

i cant bro it literally doesnt look like a cheater

[frank dagger]

am i ever getting my fkn rep back or not this is getting ridiculous im refunding thru my bank

[acoustic jasper]

I just bought a 990 2tb ssd. Gonna put a fresh windows install on it. Surely this works

[frank dagger]

hard copeing

[visual lance]

BRO A WEEK AGO HE WAS LVL 30 WITH 50 HOURS NOT 150 JUST 50

[solar pagoda]

i heard you and like i said hes probably a filthy degenerate

[acoustic jasper]

I bought a new SSD I’ll let you know if it fixes

[solar pagoda]

also anyone having an issue on lighthouse where they are getting stuck at "Creating loot pools - 100%" and either crashing or getting kicked from the raid?

[tepid bridge]

How much are ssd

[zenith lance]

Getting backend error trying to turn in gunsmith 17, has anyone else had this ? Been like this all day

[acoustic jasper]

I bought one for 180

[tepid bridge]

I’m gonna take mine to microcenger because In trying to fix it my pc is like bricked

[gusty pilot]

please i need to know how to loot him

[frank dagger]

am i getting my rep or no ??

[lean trail]

friend of mine has the problem that he looses raid connection every raid, and he cant play a single round. his wifi is fine, and we played normal couple days ago and now he got that problem. any known fix for it?

[tepid bridge]

Every time I tried to fac reset I would get critical process died

[abstract steeple]

https://vibrancegui.com/ what are the chances of getting banned from using this I know it shouldn't but you never know with tarkov

[slim spruce]

Use of third party apps may get you banned.

[acoustic jasper]

Resetting windows?

[tepid bridge]

Idk how to do that only fac reset

[slim spruce]

@pliant wyvern 3 lines max please

[smoky crown]

Anyone else getting the 228-items moving error constantly?

[glass belfry]

can anyone help with connection server lost after creating loot pools?

resetted dns, flushed everything, cleared files, cache and everything. i can load factory but no other maps
server connection lost is all it shows

[signal forum]

How the fuck do you do lend lease pt 1 now

[calm grove]

I've completed "Introduction" Quest to unlock Jager, But Jager is not unlocked... Was some sort of error... ?

[spice mortar]

How tf theres no solution for backend error 1000? ive lost 70 bucks?

[remote raft]

where is my reward for completing ragman quest?!?!? nothing changed

[spice mortar]

i told u we lost all progress

we can’t get reward or accept quest

[calm grove]

So, I can now never unlock Jager?

[spice mortar]

Ye

[remote raft]

buy unheard

[spice mortar]

some DEV can help us? or i have to call nikyta???????

[remote raft]

so better to not end tasks, because no reward?

[spice mortar]

u can’t accept a new one so u can’t progress

[hearty bay]

FIX THE FOKING BACKEND ERROR BSG

[nimble oracle]

can someone get this guy banned

hes blatantly jus cheating

[dreamy laurel]

Not a community support issue more of a bug report, dont know where else to post it. AI scavs arent protecting max rep scavs if another player scav hits them. Prior wipes they would however this wipe they do not. Same thing with hand gesture commands, they do not follow them and only the voice commands. BSG please fix\

[verbal citrus]

can anyone help me with this issue ?

[cyan mauve]

so did anyone manage to get their Mr. Kerman back?

[coarse carbon]

Still no fix on reps kinda makes me mad

A week just passed

[lilac marsh]

Hey guys i have a small problem, i completed fertilirezers and gunsmith part 16 and after i pressed complete i got a backend error, restarted the game quests are completed but i didn't get the rewards not even the xp

[rapid quartz]

lightkeeper doesnt seem to give me any new quests its supposed to be 10 hours but its been more like 70 now anyone got a fix?

[inland raven]

does binaural audio still cause fps drops?

[sour crater]

after completing the quest I received an error 1000. there is no reward for completion and there is no starting equipment for the next quest

no loot no exp no rubles

[robust onyx]

SERVERS ARE ASS

[young lava]

anyone have problems whit authentication code by email? help!!

[haughty cargo]

Put a ticket in, were you dropping kits for friends whilst streaming?

[spice mortar]

nice game, 70 euros trow away, cant able to play because the error 1000 backend, "contact us" how tf i contact????? theres no support for us, nice community

the dev and co reading the messages but dosent answer

what a service

[gilded slate]

anyone by any chance know how to fix FPS drops when shooting, it just goes from 140 fps to 20 when full autoing

r5 7600, amd 7900GRE 16GB

[nimble zodiac]

Altf4 and restart didn't fix

[plain widget]

just file a chargeback with your bank

[zenith basin]

Ur pc its low for tarkov minimal 32 gb ram and probaly best processador

[steady cosmos]

that is illegal and should not be suggested here

[plain widget]

Uhm no it's not

what's illegal is being provided with a good or service you've paid for and not receiving said product

[zenith basin]

I playing whit a latop high specs and burn it whit this game

[plain widget]

are you aware there are other countries and laws in the world? Or are you that dense

[steady cosmos]

the game having temporary issues is not grounds for doing a charge back and in the process breaching the contract

[plain widget]

oh no, what're they going to do? Ban your account?

[steady cosmos]

the contract you agreed to by downloading and booting the game

[plain widget]

nah a chargeback is entirely earned and deserved with these cases

[steady cosmos]

im not gonna argue the morality or "rightness" of it, just pointing out the facts and what the mods go by here are the facts

[plain widget]

I think you'll be alright

[gilded slate]

wtf u talking about

i got 32 gb ram

i can run any game on ultra, but its just tarkov only thats bugging

[plain widget]

It's totally not Tarkov bro, flawless design and coding, ignore the thousands of other players having equivalent issues

[gilded slate]

i think tarkov doesnt like amd

[gritty wagon]

Hey there, anyone here has experienced a bug where the compass is not displaying? I see the animation but the compass is not visible

[opal wave]

When’s the next patch update? My hide out is broken

Raised multiple tickets but no one is responding

[ocean orchid]

I know I'm talking to a wall here... any word on getting rep back?

[ornate gazelle]

I haven’t played tarkov in a while and every time I attempt to load in this just comes up then crashes

[slim spruce]

computer specs?

[ornate gazelle]

Nvidia rtx 3050 intel i5 9400f

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[ornate gazelle]

Oh that might make sense as I’m running it on a hdd

[slim spruce]

that is the cause then if your page file and windows are on a hdd

[ornate gazelle]

But it worked before so an update maybe?

I’ll do that

[slim spruce]

requirements can change

[ornate gazelle]

Yeah

[thorn pollen]

I just did the gunsmith quest but i can't buy the pkm?

[ornate gazelle]

I set it to 16000 - 23000

[gilded slate]

Hey @slim spruce do you know anything about fps drops when shooting weapons, it goes from 140 to 20 fps only when shooting

cant find any help anywhere

[slim spruce]

amd gpu?

[ornate gazelle]

Now it keeps freezing:/

[slim spruce]

can you play factory?

Also, if the C drive is a hdd you may not be able to fix this

[ornate gazelle]

Haven’t tried it

My c drive is ssd D is hdd

[slim spruce]

the page file must be on C

and no other drives

[ornate gazelle]

Ah, I’ve got a probable

Problem*

I need a new ssd then cus that one isn’t big enough

[slim spruce]

running out of space on c is the direct cause then

[buoyant mauve]

Is getting an empty cultist circle a bug?

[smoky narwhal]

not even worth. The barter is a blue folder from mechanic lvl 4. (600k+ barter)

When are they going to fix lightkeeper? Its been 3 days now and I've still have yet to get my second mission (missing informant). I thought they fixed the issue from last wipe.

[low iron]

Hey i need help my arena wont download its stuck on calculating time

[gilded slate]

Yes

I havent switched from nvidia

new pc built like 3 weeks ago

[fathom owl]

Is ETS appliance bugged ?

[steady cosmos]

??ets

[white steppe]

Any and all topics related to ETS should be in the ETS Discord only.

To participate in Early Test Server (ETS), you will need to apply for registration through a special form in the launcher, after which the participants will be selected. To participate in selection, you will need an active copy of Escape from Tarkov. https://www.escapefromtarkov.com/support/knowledge/422

If you have access to the ETS, you can join the ETS Discord via this link. You will need to be logged in on the website for this link to work, as it verifies you have been given access to the ETS. https://www.escapefromtarkov.com/news/id/177

[fathom owl]

[fathom owl]

The problem is

I can't have access to it since the appliance form ain't working

"If you have access to the ETS, you can join the ETS Discord via this link"

I can't have access to it since I don't have ETS access since it doesn't work

[steady cosmos]

oo you mean the application? its been bugged for a little bit now. I would just be patient and see if bsg fixes it

[fathom owl]

Okely dokely

[steady cosmos]

lots of people have been asking

[cedar sand]

You must wait, the list is updated manually for access.

[dusty zinc]

is there somewhere i can read about the ets servers? im just curious what goes on

nvm i need to use my eyes and look up in chat

[fierce violet]

it's been a week since the issue has been addressed and they still haven't given trader rep back LMAOOOOOOO

[fickle remnant]

Found the fix! Load a diff map than lighthouse. Exit it. Close game 10 hrs

You have to face south during those 10 hrs

[muted lotus]

do Ghzel's tend to reduce in price much over time or is it just worth to get them now whenever i see them for a fairly low price like 1.2m?

[last pilot]

LF santape key EU servers

[sharp plover]

why the fk i have to do the door quest again???

[cedar sand]

They usually are going for well under half of that price, the only reason they cost this much is because of the Hot Delivery task, people are doing it

[muted lotus]

Yeah thats why i wanted em but im not desperate to complete it so i think ill wait for it to go down a bit

[sharp plover]

look at the days difference and i have completed the quest earlier and now i gotta do it again? dude i ain't that lucky to get the bloody key????

[ruby axle]

Anyone have any issues with poor textures and long loading times for items when opening backpacks?

[sudden moon]

bro are we ever gonna get rep back

wtf

[sharp plover]

my guess is that they will just give us the quests back

[sudden moon]

bruh ive done 57 quest for mechanic and pretty much all the other fors the other traders im not doing all that again fuck this hsit company

[sharp plover]

just some quests cuz they be fuckin the shit up as you can see i got the door quest again but i have the proof that it's completed as you can see check the dates on the messages and there is a quest done below the first pic

and the thing is i haven't even gotten the rewards from missing quests so tf they gon do nothin they spite on our arses

[sudden moon]

hopefully the fans lay it on them while theyre at the twitch con event shit like this cannot go unpunished its been 3 weeks since this problem has surface aswell as others and they just dont wanna do anything about but post anime fan art on their twitter theyre a fukcing joke

[wicked hamlet]

i forgot my password, the game won't send the reset email, been at this for almost 24 hours

theres like 50 pages of google examples of this happening to ther people for fing years adn the only solution was the hammer on the send email button till it works, but sometime in between 8 months ago, the last time i can find that as a solution to the problem. they have added a once an hour spam protection to the site. W.T.F

Thers no way to contect support on the website, probably because i can't log in

like is a chargeback the only solution? I don't wanna lose my account but fook

[daring adder]

Still waiting for my traders rep !!!!

[zenith basin]

+1

[sudden moon]

we aint getting it back this wipe

may aswell put the game away boys

[warm cosmos]

is arena safe? i already lost trader rep from it and earned it back by questing, can i go back to playing both?

[cedar sand]

The issue with reputation was fixed a week ago

They are working to restore reputation that was lost to the issues

[normal river]

hey i was considering buying tarkov but apparently the company xsolia making the transactions seems to steal people's money, should i still buy it ?

[cyan mauve]

of course. if that's what you think will happen buying it would be the only rational solution to your question/problem

🙂

[normal river]

mate did you even went on reddit

[cedar sand]

Xsolla is one of the most widely used online payment platforms globally, they handle transactions for Steam and Twitch and many more, I seriously doubt what you are saying is at all accurate

[normal river]

i like found 3 post of people saying they were double charging or stealing credit card info

[cyan mauve]

no thanks, i value the couple remaining braincells i have

[normal river]

Can i post the links to it

[cyan mauve]

bad enough i went here tbh

[cedar sand]

No, you cannot post this type of thing, Xsolla are not scammers lol

[cyan mauve]

dude its reddit lmfao

[normal river]

you deleted the link ?

[cyan mauve]

dont you think if thats what happens this server would be full of complaints?

[cedar sand]

Are you dumb?

Like seriously or are you a troll?

[cyan mauve]

i mean obv a redditor

[gritty coral]

these are bots in the lobby

[normal river]

i'm just concerned to not get my fucking card charged 4 times

[cedar sand]

#community-support message

Read this message

[gritty coral]

ive bought eft like 5 times for freinds and that you wont get double charged

[cyan mauve]

you sure? they say it on reddit

[gritty coral]

you wont

[zealous gulch]

@cedar sand bro can you ask devs when we will get our lost rep back? Pleaseeee !!!

[cedar sand]

@white tundra English only in this server

[cedar sand]

They will announce it when they have news for us, I know just as much as you do bro

[zealous gulch]

I can't play I don't have previous quests that I did and can't hit lvl 4 without quests, I lost 0.30 rep on three traders

[cedar sand]

We are in the same boat dude, wait for an announcement

[last ore]

hello just did the marathon beggining to the end task

sadly didnt get the achievment

[cedar sand]

Did you go to Labs?

[last ore]

ohh

so i should of went ground zero, labs, and then streets?

[cedar sand]

You get to The Lab from Streets

[last ore]

ok, where does labs bring you?

[cedar sand]

Back to Streets of Tarkov

[old bison]

I got a new GPU. when you first launch EFT I think it detects and adjusts graphics settings and my previous GPU was very low tier. Is there a way to get EFT to detect and adjust graphics settings to what is realistic for new GPU or do I just have to fiddle with settings forever?

[cedar sand]

I would highly recommend tweaking your settings regardless of what compenents your system has, default settings are terrible

[old bison]

so "fiddling" it is. 😦

[coarse carbon]

no

still broken sadly

[zealous gulch]

loosing my mind over that shit

[coarse carbon]

same

[cedar sand]

@wicked ventureYou have already reported them then, do not witch hunt in this server

[wicked venture]

im just asking bcs ur report sistem is fucked up

i can report a 100% cheater and he is still playing this game

[cedar sand]

I am a player just like you

[clear anvil]

BTR Question: Are you nor allowed to shoot anything within a radius around the BTR or does it only agro if you shoot it?
I was standing on the green X and shot a player scav who was in the construction area on the purple X. BTR agro'd on me even tho I was 20 feet away from hitting it... anyone?

[sharp plover]

well well well any ideas what the actual fk is dis

[daring knot]

anyone got a solution for to great heights part 1

its not showing up in my arena at all and cant be completed

[cedar sand]

Quest sync is disabled

There is no solution until they enable it again

#eft-announcements message

[outer scaffold]

Hi, I bought subscription on twitch on EFT streamer channel, and I claimed the Streamer Items Case from twitch and on EFT official site, but I wasn't home till yesterday, and now I opened Tarkov and I see that I cant get the case because my reward has "ran out of time", what should I do?

[glad niche]

you have nothing to do.

[outer scaffold]

but I want the reward, I bought sub for it xd

[glad niche]

There is a retention period and u missed it

[outer scaffold]

and there was no info about it? I literally checked if I will be able to get the reward and Im now on my PC and I cant

[cedar sand]

The reward can be claimed from the EFT website, you will be able to claim it each wipe as a gift

If you have already claimed it you can't claim another right now

Your only option would be to open a support ticket but it's unlikely they will make an exception for you

[outer scaffold]

ok ok, then lets wait 6 months

[tepid bridge]

That’s so fucked up

Anyways buy unheard edition they’ll definitely get to you faster

In fact buy 3

[outer scaffold]

hah yea

[cedar sand]

Your game edition has got literally nothing to do with it

You can't just claim an infinite amount of containers

[rotund crystal]

hi all, i'm playing PVE tarkov, at the end of a raid no matter if i extract or i die, i always get 1000 error, and my equipment is restored as before the raid, so i cannot get the loot when i survive and the equipment is not lost if i die, i m totally stucked cannot make any progress 😦 someone who can help me?

[tepid bridge]

Seeing as it’s Nikita it definitely does

[cedar sand]

I can assure you Nikita has never once handled a support ticket lol

[tepid bridge]

Yeah no wonder half of the discord is in this channel alone

[cedar sand]

Yeah, the game has lots of issues

So people come here to complain

[tepid bridge]

Buy unheard and he just might get to it

[tight shale]

I’m so confused onto why I have my alpha armband on pve but not on PvP game mode

[loud moss]

Wait for wipe, or maybe by that time bsg figures out how to have payed rewards not be on a timer to claim

[cedar mesa]

Why does my game work in offline mode but in online mode my game crashes and has super high ping whne i have 600m upload and download\

[young lava]

anyone have problems whit authentication code by email? help!!

[glossy aurora]

has anyone found a way to fix g-sync not allowing the game to be played in borderless/fullscreen?

[mint siren]

ANyone know why im having 15 min raid timers and loading in halfway through raids as a pmc?

[slim spruce]

slow pc usually if you're loading in late

[cedar mesa]

the games shit

[mint siren]

AInt the pc i just upgraded from a shit pc

Runs everything else beautifully

[cedar mesa]

told you

[mint siren]

Even my shit pc loaded in under 6 mins

First time playing since the update

[ashen venture]

tasks are reset i have signal part 2 and 3 at the same time plus other tasks so i cant progress what do i do?

[worn geyser]

Heya!
I have a question, where can I report level bugs for EFT? 🙂 I just fell through a rock and cant get up :S

[slim spruce]

in the launcher bug report

[worn geyser]

Thank you!

[sharp sphinx]

Hey guys, question i have 1 hideout notification, and its the cultist circle. After my sacrifice I got 0 items? And i cant claim anything

Also empty here. Is this a known bug or something?

I also ran there manually and there are no items on the ground

[neat thicket]

Any way I can report a message? Kid camped me added me started calling me racist shit I want the kid back to level 1 out of spite😂

[zenith basin]

@cedar sand sorry for tag bro u can talk whit the devs or something like that for news on traders rep we need a new answer for that i work to rest my rep whit questing but i am lvl 40 and its so hard the quest

2 weeks or more wating for news and we have nothing

[cedar sand]

#eft-announcements message

[limpid sequoia]

i just moved and got a new computer and its not letting me login due to suspicious behavior can someone help

[spark warren]

Yea but no one has gotten there rep back and I have been waiting since 4 days after wipe

[cedar sand]

Did you read the announcement?

[gray verge]

Is there any way to fix the issue where I submitted my task but I didnt receive my rewards?

[acoustic jasper]

@slim spruce Finally fixed checksum. Went through all the work arounds on the site didnt work. Bought a new SSD and had a fresh windows install and didnt work. Ran a memory diagnostic to check ram, and it turns out there was a hardware issue with my ram. just bought new ram and downloaded the game just fine. Idk if you have the ability to relay messages to tarkov team, but its probably useful information to have added to the forum.

[slim spruce]

thanks

[dusty oak]

is there a bug that u cant load out of raid atm ?

[wicked stratus]

Hi just wanted to ask if there are new informations on the missing trader rep issue

[steady cosmos]

none

[sly igloo]

can anyone help with error 228

my stash is in sorting table cant play

[wicked stratus]

So you had an error. Stash reloaded and now some shit is in the sorting table and when you move it all back it happens again?

Of that sort?

[sly igloo]

yes

infinite loop

[wicked stratus]

Look in your stash if there are items you definitly dont need anymore and delete them that was my way of doing it

I reccomend you hoard less in the future, i know its a force of habit

[sly igloo]

thanks

i have it isolated to which squares are giving me trouble but how do i get rid of it

[cedar sand]

Do not use those affected slots, it should resolve in time once the backend calms down

[muted pumice]

Guys what do I do when i get checksum error when downloading the game

I downloaded arena without issues

[cedar sand]

Did you install EFT and Arena into the same directories?

[muted pumice]

No, I picked a different folder but it's on the same drive

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/453

@fast mountain show what makes you think you own it and what makes you think you don't

the profile page on the website and launcher

[fast mountain]

i was playing yesterday now today it does not work

[slim spruce]

do the names on the launcher and website in the top right match exactly?

[fast mountain]

i think so

[slim spruce]

think so is not enough, make sure

[fast mountain]

you talking about my username

[slim spruce]

The name in the launcher and on the website does it match?

yes the username

[fast mountain]

yes

[slim spruce]

the last person I asked this to said yes and was not accurate

please show it

[fast mountain]

OH SNAP

I SEE WHAT YOU MEAN

THNAK YOU FOR THE HELP I LOOKED ALL OVER THE INTERNET THIS MORNIG THANK YOU

[muted pumice]

Saw that already and there’s nothing wrong with my drive

Makes no sense when arena works and tarkov download doesn’t

[slim spruce]

disk check and sfc /scannow scans say no problems?

[muted pumice]

Correct

[slim spruce]

the long form disk check in pre boot?

[muted pumice]

No, I didn’t do that

[slim spruce]

try it

[muted pumice]

I know for sure that nothing is wrong with my drive

[slim spruce]

I offer help, it's your job to take it

[muted pumice]

I‘ll try the sfc command

[fringe orchid]

My Kerman Hologram is missing. I did the cultist circle recipe and it didn't come back again.

[iron dove]

did you do it once before or was this your first time

[fringe orchid]

Second time.

[rancid tulip]

are caches not guaranteed to spawn anymore?

[daring adder]

ffs still waiting for rep

[simple merlin]

hey

[snow maple]

my game is shitting itself more then usual when im clicking on things in hideout or opening/closing character or traders. is this for everyone? or is it something on my end thats different that could be causing it?

[iron dove]

yeah recepies are a one time thing, so ur not getting that back

Also could anyone help me out, every time i try send a message in game to a friend i just get "internal error"

[fringe orchid]

guess there's only one way, which ain't the best.

[slim spruce]

@stiff latch if that user teamkilled please use #discord-mod-mail with a video

gotta use .mp4

renaming it may fix it

[hearty quartz]

of sorry

[slim mist]

everytime i full auto my game freezes ive done a ddu ive bought and installed a 5700x3d done a bios update ive done everything somebody please help

[slim spruce]

when you did the ddu did you choose you had nvidia?

[slim mist]

yes sessamy

[slim spruce]

Everyone who told me they did, when I check, they did not do it correctly

you gotta copy the images exactly

Also, if by chance you DID do that correctly, do the factory reset amd gpu driver install

along with a bios update, that is basically all the known causes of this

[slim mist]

ive factory reset this pc multiple times before i bought the 5700x3d and i had to do a bios update when i installed the cpu

[hearty quartz]

Any suggestions to fix that? i have this problem for like 2 weeks now tried everything with instalation of the game and with discord turned off.

[slim spruce]

try lowering the ddr4 to 2133 or ddr5 to 4800

and don't use DOCP/XMP

[slim spruce]

what is your ram usage during this problem?

alt tab and check task manager

[hearty quartz]

4-5 gb max

[slim spruce]

There is no way that is even remotely true

[hearty quartz]

nvm it went up to 6-7

16 gb ram in computer

[slim spruce]

During this problem loading the game

[hearty quartz]

Yes

[slim mist]

where is this?

[slim spruce]

almost all systems are above 12GB during loading

[slim spruce]

bios

[hearty quartz]

but at the start of the wipe everything was alright totally no problem with loading on any map except streets

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[hearty quartz]

will try thx

[slim mist]

@slim spruce why when i end battleeye in my task manager i can shoot perfectly fine

[slim spruce]

well you can't do that all the time

[slim spruce]

by chance is your mouse dpi higher than 1k?

[slim mist]

i think so please dont tell me thats the problem LMAO

[slim spruce]

change it to 1000

[slim mist]

1200 yea lol

[slim spruce]

no wait

the polling rate

not the dpi

if the polling rate is higher than 1000 that causes stutters

[slim mist]

what is that lol

[slim spruce]

how many times it updates position per second

check this in your mouse software for polling rate

[slim mist]

i got a report rate and its on 1000

[slim spruce]

try lowering it to 800

[slim mist]

ok i gotta load into a game to check loool

[hearty quartz]

thx so much its working now i think went one raid and loaded perfectly fine

[slim spruce]

good to know

[slim mist]

nope lol

[slim spruce]

What motherboard do you have?

[slim mist]

b450m

[slim spruce]

And when was the last bios revision?

[slim mist]

this year

[slim spruce]

F67d ?

[slim mist]

let me look

it dont say but the date on it is 7/25/2024

its def the new bios

[iron dove]

Ok im super confused

[slim spruce]

the date for the newest bios us sep 2 2024

https://www.gigabyte.com/Motherboard/B450M-DS3H-rev-1x/support#support-dl-bios

[iron dove]

On PVP i send a message to a friend and it goes through fine, on PVE i get an internal error, anyone know whats causing this?

[slim spruce]

Try re-friending the person or restarting game

[iron dove]

nope still doesnt work

restarted my game like several times now

[slim spruce]

wait a few hours it might be server related

[slim mist]

oh thats a new new one lol

[iron dove]

Its been like this for about a week now

My friends can message me fine but i cant send em back, its damn annoying :c

[slim mist]

that was the wrong one this is mine

https://www.msi.com/Motherboard/B450M-PRO-VDH-MAX/support

[slim spruce]

you have the 2024-09-05 one installed?

[slim mist]

no no betas

[slim spruce]

you might need that one as the older one might have the problem

[cedar mesa]

Would getting 32g of ram fix bigger maps not loading in online mode i have 16g rn

[slim spruce]

You should try page file increase first if ram is your problem

[cedar mesa]

I think it is idk

[slim mist]

pin the ddu for me sessamy ima try it one more time

[cedar mesa]

Idk what else it would be

[slim spruce]

#community-support message copy the images exactly

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[cedar mesa]

ive done this 3 times

it dont fix it

[slim spruce]

You might need a ram increase then, if you ram usage is above 80%

[cedar mesa]

my usage is 90

[slim spruce]

yeah get 32gb, use the exact same modules or buy a new pair

[cedar mesa]

ima buy some new ones do you reccomend any

[slim spruce]

ddr4 or ddr5?