community-support

[celest pagoda]

could be a "play safe" player.. hides in a bush sometimes takes the quest and leave.. you know

would explain the 2 k/d ratio

Still, one tapping on reserve 2 players is not a play safe strategy

[jovial viper]

he did not "play safe" he full sprinted into the building and killed us both? deadass watched him shoot my friend through the floor

all of a sudden he was above

and js knew

[celest pagoda]

he covers the overall data so

[jovial viper]

this game is so fucking ass 250$ for nada

[tough lichen]

Anyone know a solution to the "228 - slot not found" error when trying to put fuel into a generator? I can't really progress in the game rn.

[celest pagoda]

apparently it doesnt remove rep enymore, played 5 matches all fine

[glad niche]

Any update on traders’ reps’

[unkempt moth]

Damn lol nice that it works sorry i couldnt help more

[coarse carbon]

So do we have our reps back

[novel atlas]

Guys is that on purpose or a bugg that i hear way more without ear protection that with it? like litierally cant hear trap or anythiing when i equip it

[celest pagoda]

no

the issue causing the lost of rep is solved

so you can play arena without losing more rep

but the rep already lost is yet to be fixed

[north ridge]

they solve an issue and create a new one

my game theory is that they deleted my purchase of the game to solve a bug 💀

[indigo briar]

why no unlock that?

the Ref 3

[trail belfry]

you have 0.51 standing

not 2 standing

[indigo briar]

oh

[pure socket]

Anyone know if it’s now safe to play arena?

[cedar sand]

The issues are fixed yes

[pure socket]

Okay thank you

[daring adder]

still waiting for the fix they said

it apear to be rocket since that took them all that time

[gray onyx]

is it normal for lega medal to disappear from stash I had it there for 1 week and now its gone lol

[cedar mesa]

My online raids crash on everymap but my offline work on evrymap\

[hushed sandal]

idk if this is a bug or not but waited 14 hours for the Cultist circle saus "The Gift is bestowed" I click on it and theirs nothing their? lol

but its still green like theirs something their for me to claim lol

[loud moss]

its bugged.

[primal estuary]

traders reputation is still bugged

[cedar sand]

How so?

[hushed sandal]

@cedar sand some ppls trader rep never reset with wipe

[primal estuary]

You guys can't be serious

Arena fucked up EFT traders rep

[cedar sand]

Yes and that issue is fixed, lost reputation isn't restored, they are working on something for that as they said in the announcement

But the issue itself is fixed, I don't see what point you're making?

[primal estuary]

"they are working on something" I don't need to hear anything else

[cedar sand]

They said this four days ago, I'm not sure what else you expect

The issue is fixed, there is not much else to say about it lol

[primal estuary]

you're right, I expected too much from bsg, my bad

[cedar sand]

But you replied to me saying it's still bugged

It's not still bugged, it was fixed days ago

[unkempt moth]

Arguing over semantics 💀

[haughty cargo]

Is that definitely confirmed? There was people in here losing rep after the 'fixed it' message from BSG

[cedar sand]

Yes, the issue is fixed

[unkempt moth]

The specific bug might not be happening anymore, the situation definitely isn't fixed though

[wicked vapor]

Anyone have any issues with traders rep being reset?

[cedar sand]

I can agree there, however the user asked "Anyone know if it’s now safe to play arena?"
The answer is yes, the issues with Arena are fixed, so it is safe to play Arena

[haughty cargo]

As nice as it would be to get my lost rep back i already earned back the difference, i just want more lega medals

[cedar sand]

But any reputation lost to the bug previously has not been given back, and BSG have announced already that they are working to resolve that and will update us when they can

[unkempt moth]

When did it happen

[wicked vapor]

last week

[shell fable]

My friend got the 1000 backend error when completed punisher part 6, and he doesnt received the reward. Is there a solution for that?

[cedar sand]

Have him open a bug report via his launcher if he is able to

[cerulean abyss]

can you not earn the marathon achievment anymore?

cuz ehh i did it

[cedar sand]

The quest and the achievement are not the same thing

[cerulean abyss]

ahh fuck

there is labs in it too

shit

[cedar sand]

We go agane

[cerulean abyss]

annoying

[gray onyx]

best 545 ak?

[gray onyx]

yea you gotta do Ground Zero--> Streets --> Labs --> Streets --> Interchange --> Customs --> Factory --> Woods --> Reserve --> Lighthouse --> Shoreline Survive and extract from Shoreline any extract

[cerulean abyss]

now i cant hand in stuff for gunsmith 21

huhnevermind i got it

[unkempt cliff]

You need all gunsmiths for light keeper right?

Im on 20 rn

[woeful cairn]

hey guys. My name is XaoMing_300Ping. My traders were reset on thursday. I have no more tasks to get them to max lvl. When do i expect to get it repaired?

[unkempt cliff]

Welcome to the club

[woeful cairn]

level 57 with traders ll2

ggs

cant get cqcm despite quest done

[unkempt cliff]

Im capped at lv 3 traders rn

[coarse carbon]

you need to wait until the fix

welcome to the club homie

[unkempt cliff]

Im hoping the trader reinstatement doesnt mess with our current progress after the bug.

[woeful cairn]

@unkempt cliff u got tasks lmao

i dont

[unkempt cliff]

Even if i did them all it wouldnt be enough rep unless i grinded dailys

[feral bronze]

Is there any way to fix game not being able to run in fullscreen? I am using borderless since some time but I have only now realized that I am unable to put game in full screen it just puts it straight back to borderless mode

[woeful cairn]

these are mine

after this happened

prapor grinded on test drives lmao

i got it 4 somehow

[hardy dawn]

I feel you man, had the shit happened to me.

I'm .02 from Prapor 4 again

[final atlas]

I can just give up regarding the trader rep right?

[woeful cairn]

they said they will fix it

on friday

last week

[hardy dawn]

Don't expect anything

[hardy swift]

How long does it take for support to respond to a ticket?

[minor pivot]

Welcome to lvl 2 traders gang

[minor pivot]

I made a ticket like Sunday haven’t heard back yet

[frosty fractal]

Usually around 1-3 days, but once they respond to you they will reply very frequently. However they are receiving tones of requests right now so it could take a bit longer

[hardy swift]

Yea my game is literally not playable, I haven't been able to load the game much less load into hideout or a raid

[frosty fractal]

What’s the issue?

[woeful cairn]

im waiting till 6th

for request from 5th i received a bot response

[hardy swift]

Constantly crashing

[frosty fractal]

Server connection loss? @hardy swift

[woeful cairn]

ram amount?

[hardy swift]

I have 32g

[hardy swift]

No

[frozen tartan]

I was just gonna bring up the same thing, everytime i try to load into a raid it crashes

[hardy swift]

Unity error everytime

[woeful cairn]

game is broken this wipe

[frozen tartan]

I tried posting specs but I got a cooldown

[woeful cairn]

on streets there is also a glitch bullets hit air

[frozen tartan]

are you getting this crash

[woeful cairn]

i got this and hyperrat got the same

[hardy swift]

Im booting rn I'll let you know

[frozen tartan]

is it when you try to load a raid or just game in general

[hardy swift]

I was trying it all day yesterday, just started trying today

[hardy swift]

Both, hideout as well

[frozen tartan]

yah last week my game ran fine i came home from the weekend and now i blue screen everytime i load the raid

[hardy swift]

Same

[frozen tartan]

im just trying to play pve

[frozen tartan]

hmmm and your on 32 gbs physical ram?

[hardy swift]

yep

[frozen tartan]

did you already try creating more virtual ram?

it didnt work for me but it could for you

[hardy swift]

how do i do that

Newer to pc

[frozen tartan]

im not sure i could explain it in this chat nor do i know if i can send a link. but there should be a youtube vid on it if you look for how to set up v ram

[hardy swift]

ill look into it

[frozen tartan]

if that doesnt work i think we are in the same boat what maps are you running?

let me know if it works i was gonna go buy new ram but if this doesnt work im not sure what ill do

[hardy swift]

mostly trying woods or customs, but scaving into ground zero was working fine yesterday

[frozen tartan]

yah same maps for me, i was scaving interchange and that wasnt working

does anyone else have info on this stuff?

[vivid briar]

does anyone know how to fix freezing in tarkov on everymap I laging freezing I have 100 fps and then it falls to 2 for 3 second and unfreezes it happends every few seconds its un playable I already reinstall tarkov my spec : ryzen 7 7800x3d and rx 7800 xt 32 gb of ram ddr5

[frozen tartan]

could be your video settings do you know whats bottle necking?

if your cpu is bottle necking id look into making your video settings higher so that tarkov uses more of your gpu (not sure which settings you should change tho)

[hardy swift]

I just increased the v ram I'll see how that works

[frozen tartan]

good luck!

[cyan mauve]

yea the 7800x3d will bottleneck...

[regal ginkgo]

Hey guys, do you often get the bug when your bullets dont do damage?

and you get bugged in general

cant do anything

and after you die, you cant get back to the loading screen

[opal wave]

Can anyone get back to me on this bloody error?

It’s been four days and no one has cared to comment or respond to my ticket!

[fickle walrus]

lmao im resetting my account after over a week of traders reset

rather grind it out again than wait 3 more weeks for a fix

unheard edition for what

[hardy swift]

No dice still

I even tried a fresh install yesterday, checked my drivers, windows updates, etc nothing gets me into the hideout lol

[frozen tartan]

lol thats insane yah i really dont know at this point hopefully someone else knows cause i got nothing

[hardy swift]

I'm going to try scaving and see if that works for some reason

[hardy swift]

Well my scav loaded lmao

[frozen tartan]

lmao i cant even do that anymore

[opal wave]

Someone help me with this

[frozen tartan]

ive never seen that error

[opal wave]

It’s a joke

[hardy swift]

That kinda confirms that it's a bsg sided issue and not a problem with my setup

[vague quiver]

Been waiting a while for "Missing Informant" from Lightkeeper, 48 hours roughly. He gives me the quest in an offline raid, but not online. This is PvP. Any one in the same boat?

[frozen tartan]

i hope it is, i would be pissed if my set up has a problem

i just dont get how its not effecting everyone

[hardy swift]

My pc should be able to run this no problem

[hardy swift]

Some bugs are like that idk. Hopefully it's fixed soon

[frozen tartan]

yah hopefully i guess i might have to get my old pc set up because that ran great

[frozen tartan]

are you playing pvp or pve

[hardy swift]

Pve

I'm less than 10 quests to kappa

[frozen tartan]

yah same pve i dont play pvp but have you tried pvp? and does it have the same issue?

[frozen tartan]

damn congrats im level 15 and garbo

[north ridge]

chat has tarkov support ever answered ur email

[sharp plover]

quite dumb question can i get dspt without quest?

[north ridge]

i think ive seen someone find one on lighthouse

maybe, u should doulbe check that tho

[sharp plover]

i know that they do spawn in lighthouse but can you see em without the quest you need

[north ridge]

honestly no clue

[left copper]

bro how long can i take

to fix our rep, its been 2 weeks + now

[north ridge]

at least u can still play tarkov

[left copper]

yeh man for sure enjoyable

[hardy swift]

i have not

[frozen tartan]

might be worth checking

[burnt mantle]

ive been playing alot of arena lately, since i cant commit to full 45 minuts, and now when i enter EFT all my traders are down to 0 rep, any solutions to this ?

[wintry quail]

Havent been able to get verification email from battlestate, any advice? I've whitelisted/ checked spam/ sent support an email.

[frozen tartan]

PVP crashed as well

[tough crow]

Good luck dude, they just aren't responding to or even acknowledging these type of errors. I've been getting an error like this as well as backend errors every time I try to turn in quest items since Saturday

Bumping 4th time

[tranquil osprey]

hey what does the 'other' region mean? since my friend is trying to buy tarkov and hes from EU but it says based on his location its 'Other'?

[drifting kelp]

does packetloss still work for bosses

[tranquil osprey]

no

he from Cyprus like me

i think i had similar problem

but idk anymore

idk if bsg reconizes cyprus

as EU or ASIAN

https://cdn.discordapp.com/attachments/1070944327905320970/1283115165725888552/Screenshot_2024-09-10-20-21-19-848_com.android.chrome.jpg?ex=66e1d19e&is=66e0801e&hm=7103a68e5c4fa34f7e8c0b6f6c23a8309ed22b5ff0041ec898a50d3458b60b51&

[tranquil osprey]

this is his screenshot of the tarkov region

we live same country

same city

https://cdn.discordapp.com/attachments/1070944327905320970/1283117148176388119/image.png?ex=66e1d377&is=66e081f7&hm=5326ad4da280c010e2bdf225063e4838ba1c877217e4ffe73d86e5b2bfe45310&
but he gets other and i get europe

i think hes on 4G

but it doesnt affect much

for me it puts me in my current city on both wifi and 4G

for him too since he got same 4G as me like operator

i think for the safer option he should get europe right?

cuz from what i had experience is that my account was flagged as 'Other' then USA and now its EUR but i never left cyprus at all so idk

[muted lotus]

anyone getting an error where after creating loot pools the game just just says server connection lost, i cant load into a game at all

[cedar sand]

PC specs?

[azure juniper]

any resolve for the server connection lost?

getting it on every map b4 loading in

[muted lotus]

16gb ram, GTX 1660 Super, Ryzen 5 3600. But i've literally never had this issue before. It kinda happened right after I updated my GPU driver, but i've reverted that so maybe its not the issue

[cedar sand]

??pagefile

[white steppe]

#community-support message

[cedar sand]

I'd recommned doing this on your system

[muted lotus]

Ok ill give that a go

[muted lotus]

Done this and changed my texture from high to medium (I dont remember it ever being high) and im loaded in. Thanks lad

[frozen tartan]

do you know if i just bought more ram would it fix this issue

[hardy swift]

So far today has worked after running a scav for some reason

[frozen tartan]

yah i just changed my vram max to 25000 and it worked for a scav

[vivid briar]

I fixet it

I just turned off overlay on amd adreanaline

[brittle linden]

does anyone know if arean will still roll back tasks or is it safe to play?

[hardy swift]

It's weird because I don't usually run scav

Makes me think it's a syncing issue since running a scav fixes it

If it starts acting up again I'm gonna try to run a pmc on streets

[pallid ledge]

Welcome to the Tarkov struggle bus, buddy! It seems like half the player base is having this same issue. Your best bet is to submit a ticket to support and just wait for a fix. In the meantime, we can all keep tabs on the status page here: https://status.escapefromtarkov.com/

[placid ivy]

hi anyone knows what is the problem? i cant put the fuel to my generator

[unique pewter]

@brittle linden just played it and i was fine

[undone knot]

hey, did they bring back the quest synchronization between tarkov and arena?

[unique pewter]

for exp?

[undone knot]

I mean the main ref’s questline. I got the 2200 arp quest in tarkov, but not in arena, so I cant finish it, it basically do not count my kills

[unique pewter]

idk

[undone knot]

My t9 gone wild

[cedar sand]

Quest synchronisation is still disabled for now

They will post in announcements when it is re-enabled

[undone knot]

I see, tysm

[minor pivot]

what is quest synchronisation?

[visual lance]

does anyone know the spawn rate of kollontay?

[cedar mesa]

My online raids crash on everymap but my offline work on evrymap\

[cedar sand]

So you know how Ref has tasks which much be completed in Arena

[minor pivot]

yeah

[cedar sand]

That

[brittle linden]

so my tasks shouldnt get rolled back if i play?

[green gyro]

im guessing its a common thing for gunsmith pt 25 not to open PKM barter?

[cedar sand]

Are you mechanic LL4?

[thorn garden]

Hello, I use Steam Deck and sometimes a Linux PC to play games. Tarkov works fine, but I have a problem: online raids are not functioning. I know that Nikita Vasilyevich Buyanov contacted BattleEye antichit support, but there has been no news on this issue since 2022. I would like to know how things are now.

[slim spruce]

Battleye for tarkov is not supported at this time.

for linux I mean

[thorn garden]

Is there any idea when support will be available?

[slim spruce]

No, unfortunately

[green gyro]

yea

[frank dagger]

are traders reps fixed or no ?

[slim spruce]

the cause yes returning it, not yet

[frank dagger]

when is it returning this is absurd

[slim spruce]

@knotty mulch dm me discord name

[heady sail]

we have a time line of when rep will be fixed?

[slim spruce]

not yet

[mild parcel]

is there anyway to fix unity crashes?

[surreal scarab]

nope

just like we have to sit thumbs up our asses while they watch their servers burn

6 times in a row server connection lost to a raid only to be killed at 100% loading loot

[limber snow]

so i completed gunsmith part 25 over a week ago and i still cant barter for the pkm

[tulip sleet]

i have 2 rare equipment cases that for some reason i cant unpack, they have been in the workbench. is this a bug?

[cedar mesa]

My online raids crash on everymap but my offline work on evrymap\

[vivid briar]

https://gyazo.com/d38434d2987e242968cd1df138f1b6d4 eta on fix?

[vivid briar]

you might know mr boss man?

[slim spruce]

no

[vivid briar]

where can i report it with the clip?

[cedar mesa]

typ shi

[flint wyvern]

one of my friends just got kicked form shoreline on marathon right before extract and he din't let him reconnect. is it something we can do about it?? he dind't complete his quest because he got kicked

[slim spruce]

Sorry, he will have to try again with better luck.

[flint wyvern]

ok😭

[rocky hornet]

Wtf. I hope this is happening for every player in the raid because this is going to get me killed.

This happened 3 times btw in a row

[cedar mesa]

ya this game on sum bs

i get super high ping and my game crashes

[cedar sand]

PC specs?

Does it happen when loading into the raid? Or does it happen during the raid?

[rocky hornet]

When raid is loading.

[cedar mesa]

it happens to me when everything gets to 100%

[rocky hornet]

I'm not much of a PC guy but I believe these are specs right?

[slim spruce]

@normal crag to use modmail your dms must be open

[normal crag]

was gonna ask if they fixed the trader rep problem where we lost rep and if they refunded it

[slim spruce]

refunding will be soon. Being worked on.

[digital blaze]

played streets 3 times and got 2 times bsod and one time game crashed it only happens on streets bsod says " kernel mode heap corruption" . My pc spec ryzen 7 8700x3d , asus rog b650e, adata xpg lancer blade ddr5 6000mhz 32gb, rtx 3070ti , anyone had similar issue ?

this is new pc but never had any porblem with it till now

[unique trout]

is there someone out there willing to take the time to help me through all these errors im getting and pc that keeps crashing when i play tarkov. i have been sent links and videos and nothing is working
PLEASE

@digital blaze im having similar issues and its so frustrating 😦

[crude tartan]

hey guys, im trying to get into my account on my webrowser so i can purchase PVE, but it says i need a verification code from my email and i never get an email from them, ive been trying for days

[digital blaze]

you got kernel mode heap corruption bsod?

[slim spruce]

Try increasing page file size if other maps are fine

[digital blaze]

how

[unique trout]

my pc keeps crashing and going to blue screen

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[unique trout]

who is that for @slim spruce ?

[slim spruce]

for him

[slim spruce]

do smaller maps work?

[unkempt cliff]

Craziest wipe so far. Its un fathomable how long these issues have been going on for.

[digital blaze]

i change it for the partition where game is installed?

[unique trout]

it happens with all maps

i just crashed on interchange which never used to happen @slim spruce

[unique trout]

im trying this too

[unique trout]

same question

[slim spruce]

just on C

only have one drive with it

[unique trout]

ok done. now what? @slim spruce

[slim spruce]

reboot and try the game

[magic ice]

been having a black screen while playing arena whenever I respawn- it only goes away by swapping classes if I'm lucky

is this a known bug? it stops any and all gameplay when it happens, really annoying

[slim spruce]

can you make a bug report in the launcher before we troubleshoot?

[magic ice]

will do

[ionic plinth]

Anyone else having bad packet loss rn?

[dusty oak]

Any news about people getting the lost rep back ?

[radiant nymph]

@slim spruce narrowed it down to my sicc case or one of the keys in it lmao. Using Kappa and the bug still happened but only when I had sicc case on. Added info to ticket so ty for replying anyways

[slim spruce]

sounds good

[young pier]

which one should i do? chemical part 4, big customer or out of curiosity

[grand mortar]

anyone else having issues me and a couple buddies are trying to get into a group and go into a raid. group invites dont always go through and when we try to ready for the raid it says all of us arnt ready when we are. any advice?

[pulsar lava]

hi does anyone know where to plant the wifi cam 4 viewer quest on new factory? the spot in the stairs 3rd floor dont works?!

[paper galleon]

is areana fixed now?

[slim spruce]

yes

[normal crag]

i hope by this week havent really gotten a reason to do quests and not really wanting to risk me losing more rep if they do a refund thing

[soft plinth]

every fucking raid i get busy hands

3rd time in a row

reloading the game give me busy hands next time i do anything

[slim spruce]

try with no gamma on you just to see something

[soft plinth]

what?

[slim spruce]

Just to see if that is connected to it.

[soft plinth]

gamma as in nvidia settings

[slim spruce]

I had a bug earlier today connected to a lot of items in the gamma container.

[soft plinth]

oh the fucking pouch

i ll check

[soft plinth]

didnt get busy hands

[slim spruce]

What did you have in the gamma?

[soft plinth]

could it be because i had some items from the other raid

[soft plinth]

this is what i had

[slim spruce]

So you got it every single raid except this one without the gamma?

Can you try again?

[soft plinth]

i will take out the items that i found in raid any try it again

[slim spruce]

The problem might be some keys

[soft plinth]

a couple days back i ran a bunch of raids with this exact setup but i didnt get any busy hands

[slim spruce]

You sent in a bug report yet in the launcher?

[soft plinth]

no, not sure how to replicate it, not sure what causes it

once i do, i will

[slim spruce]

I heard about the 00:00:00 deploying stuck bug get fixed by taking off the gamma

I wonder if that could be a part of it

[soft plinth]

never happened to me, however if i die with busy hands, i just get black screen, and can still hear the sounds

[slim spruce]

for how long?

[soft plinth]

like forever

[slim spruce]

that would be wise to just report now, so they can look through your logs

[soft plinth]

will do

[wicked stratus]

Uhm i just logged in and realised I lost Rep with Skier for some reason. I have EOD so 0.2 Default and looking at all my completed quests i should be at 0.89 with him but im just at 0.67 and the only ways i know to reduce skier rep are Chemical 4 which is Neutralised by Loyalty Buyout and some other therapist quest but i considered them all in my Calculation. Anything i can do about that?

[slim spruce]

This is a known bug, the cause was fixed but we are waiting for a refund of lost rep.

[wicked stratus]

Weird thing is i didnt lose any with other traders, or atleast im not noticing anything significant

and people said it has to do with arena which i havent started since like 5 days or so

[soft plinth]

yeah i think it was the items that i forgot to take out of the doc case, gonna report it

[slim spruce]

ok

[slim spruce]

what items exactly?

[soft plinth]

dollars, veritas, maps, diary and thse 207 and the yotota key

[slim spruce]

[past sphinx]

FIX THE TRADER REP

[slim spruce]

soon

[past sphinx]

heard that before...

its fine tho i guess game health always takes the back seat in this game

[grand mortar]

fr the game is esentually unplayable for me rn

[sudden moon]

how soon lol its been nearly 3 weeks

they're gonna leave us in the dark for the next week to hit the month mark and give everyone max traders such an incompetent company

[past sphinx]

^^^^^

This wipe is probs almost over anyway. There are already lvl 60s and people with kappa. Don't even get me started on the hackers...

[distant ermine]

Hello, im trying to log into my account on the launcher and I can't seem to receive the email (been a good 10 minutes). I logged on the website and received the email instantly. What can I do to fix it ? Or is it just BSG and I cant do anything ?

[slim spruce]

wait an hour. Then see here https://www.escapefromtarkov.com/support/knowledge/431

[distant ermine]

An hours damn ;-;

Thx !

[shell wyvern]

Hello i am having an issue error 228 where my mechanic is lvl 3 now and i want to upgrade my generator and i get this message i have restarted my pc i have done an integrity check if anyone knows how i can fix this let me know please

[slim spruce]

you need more rep for mechanic, or wait for something to finish

[shell wyvern]

no so i just reached level 3 with mechanic and thats what i needed to upgrade it but now when i try to upgrade it it gives me this message

[slim spruce]

restart your game

[shell wyvern]

doesnt work either here is the lvl 3 so idk

[slim spruce]

get more loyalty level, as the error says

[shell wyvern]

i have the requirement tho the requirement is getting mechanic lvl 3

[slim spruce]

The errors are strange sometimes.

[shell wyvern]

yea idk how to fix this one tho i just cant upgrade anything now

[wind tide]

any idea why im getting a 228 item moving error for area 15 is now at level 0, level 1 required? ive verified integrity and deleted cache

[slim spruce]

that is illumination

level it up

[wind tide]

i have level 1 illumination

[dawn lotus]

i keep getting conneciton lost since yesterday when loading into raids in tarkov, when in arena, this doesnt occur

[slim spruce]

0 means 1 and 1 means 2 in computer language

[dawn lotus]

im having the same issue with a rtx 3060 ryzen 7 5800x and 24gb ram\

[wind tide]

ok but illumination level 1 is required for shooting range level 1 which i have...

[tough crow]

can someone give some type of support insight for this

@slim spruce

[slim spruce]

submit a bug report about it, and wait

[tough crow]

that's done

it's been since saturday, you're the first to even acknowledge

[slim spruce]

lots going on now

[tough crow]

I get it

it seems like it might be somehow on my end at this point. there was chatter over the weekend when this first popped up but that mostly faded away, however the issue remains for me

impossible to progress tasks

ticket ID

[fickle walrus]

Any fix on trader rep?

[calm coral]

what happened to the co-op extract on light house?

[thorn moss]

so, do we have full quest list for kappa now?

[slim spruce]

not yet, soon

[long vine]

anyone know why my tarkov is always nightime? during the day its nightime

[unkempt cliff]

WHEN trader rep fix??

[unkempt moth]

It's not happening

It's been "Soon dw" for the past 2 weeks

[rustic egret]

can anyone tell me why when i go to register a account so i can buy EFT it tells me my email on this domain cant be registered ?

[ornate socket]

has anyone's profile randomly reset
i was lvl 23 and just got reset to 5
in the middle of raids

[dusky finch]

any ideas why my game freezes for ~30-40 seconds when I die or load out of raid? only started a few days ago.

[gaunt granite]

10 days now and still not fixed... waited 4 days to get a response, and now it's been 5 days since I responded to their question. Are they still going to check it, or should I follow up again?

[dusky finch]

old fix of setting launcher to always run as admin appears to have fixed it.

[cursive tulip]

why when i hold down G to toggle between which grenade im gonna throw does my hotbar (which is set to "always shown") fade out? it doesn't come back either until i hit my 2 or 3 button.

Edit: even when i tap G it seems to do it too.

[woeful hound]

I keep getting a beckend error everytime I try and submit Gunsmith part 19. Anyone else?

[cyan mauve]

Had that beginning of the wipe with healing. Just verify file integrity and that should fix it

[safe sandal]

any news on the Rep situation

[coarse carbon]

Still same

No fix

[cursive tulip]

ill try that, thanks!

[dusty oak]

EFT just told me per customer support that we won’t get the lost rep back

[dusty oak]

My last message Might be interesting for u too

[dusty oak]

Had that too
Just play a raid and it will Be fixed
Worked for me at least

[tough crow]

what a joke

[dusty oak]

They that we will get it back and now they say we won’t get it back
That’s goddam scam

[tough crow]

buggiest wipe i've ever played. unplayable since last weekend

[dusty oak]

It started soooo good
At the beginning it was literally the best wipe since a long time
But rn it’s rly just unplayable and dog shit

[dusty oak]

Just play a raid
Worked for me

[tough crow]

shit man i did, I'll have to try again i guess

[normal crag]

I honestly don't wanna grind to level 27 again so if my rep doesn't come back I'll see yall next wipe

[steel escarp]

yea rep loss is massive

not sure if i want to keep playing this wipe with the loss

[normal crag]

I would have more rep by reseting my account which is crazy

[dusty oak]

I have enough for everyone to just quest a lil to have them maxed
I lost like 1/2 my rep but somehow not as much as most others
Idk how and why

[steel escarp]

the real problem is us being told they are working on a fix then being told we wont gte it back

[normal crag]

Arena somehow did it not sure how it would affect prapor and others when on arena there's only the one guy

Rep is already based on quests just give me back my completed quests and let me complete it again

[rose trench]

It was something to do with character syncing, it was cycling back to before you completed quests or some shit. My rep got reset twice back to 0.20. Once at lvl 24 and once at lvl 35. I've given up doing quests or leveling traders this wipe until their so called "fix" happens. But with how lackluster the EFT support has been with the community in the last like 5 years, dont think we will see the rep come back or fixed until next wipe 🙂

[brazen pollen]

so its not fixed yet?

[rose trench]

The bug is apparently fixed causing people to lose rep. But those who have lost their rep already, haven’t been reimbursed or given the rep back

[brazen pollen]

so you dont lose rep now? if you play arena

I lost rep twice too, but i feel like playing arena i just dont wanna lose the rep again now

but idk if its fixed or not

[rose trench]

I’ve been playing it and only playing it and haven’t lost rep again since the ‘fix’

Gave up on normal EFT cause my rep got reset twice, guess that’s karma for buying into unheard edition and giving bsg more money

[coarse carbon]

So no reps are gonna given back and this npc moderators were saying they are working on a fix

[ember anvil]

Hey, Is there a way to request a refund? I made a purchase for the arena version and wanted the tarkov standard version for $50. I bought the wrong one and would really appreciate it if this was refunded

[past sphinx]

Did you drop kits for people? I have heard of wrongful rmt bans if you do it alot. IK you wernt cheating as that would have been a perm ban. The only other thing I can think of is for voice abuse or trolling in arena but I have not heard of those things being punished even tho there is the option to report for it. Try a support ticket on the website.

[wraith osprey]

Almost 10 days still waiting for trader rep to be fixed, i don't even have enough quest to re do mechanic level 3 again, these devs

[eternal flame]

yo is there a way to report a player for cheating with evidence? I just got domed by a White PMC account with 300 hrs. he had a DVL with no scope or stock on it. I was on a scav run and i had a ultra MED key. but the best part is he added me after the raid to mock me lmfao. I was a scav..... sp how did he get my name?

[split siren]

i feel like everyday there appears a new bug that never happened before what is this bullshit man

every action i take in hideout now softlocks my game its fucking great

[wraith osprey]

Yup same, some times clearing cache and standby list helps

[wraith osprey]

Nah. i've done the same and they told me to use the ingame reporting system, basicall told me to f off

[split siren]

will try ty

[keen forum]

Any one else get this error when trying to open launcher?

[steady cosmos]

@gleaming flume instead of farming for 1000 knife kills, try spending a few hours at a job and you can buy the upgrade lol

[gleaming flume]

Lmao I'm EOD that's a community suggestion to help others bet you can't even get a knife kill

[steady cosmos]

And you think so because..?

I was just pointing out that it’d be miles faster to just get a job

[cedar sand]

Report them in-game

DM me your ban error message

[cedar sand]

You need to login to your launcher again

[cedar sand]

^

[cedar sand]

The issue is fixed, you won't lose any reputation if you switch to Arena

[wraith osprey]

SO ARE THEY WORKING ON IT OR WE ARE NOT GOING TO GET IT BACK?

sorry caps

[cedar sand]

They literally announced that they are working to restore the missing reputation

[wraith osprey]

Yeah..."working on it"

[cedar sand]

Would you prefer them to not work on it?

Would you prefer them to not return any missing reputation?

[unkempt moth]

This is cope it's been 2 week since the bug and the rep is not back. They would have already done it if they cared

[wraith osprey]

I mean, maority of people i see are over 40 with rep lv 3-4, ust do the same they did pre wipe and give us the rep based on level, level 10 -1 20-2 30-3 40-4
no but it's better to make us wait weeks at the beggining of the wipe

[keen forum]

thanks i reinstalled and was able to get back in

[cedar sand]

I understand it's frustrating, I have lost reputation myself, but they have said they're fixing it

[unkempt moth]

I suspect they are lying

[wraith osprey]

Yeah lets wait for Team sn and finger crossed

[cedar sand]

[wraith osprey]

Noooooo BGS would never do that!!!

[rose heron]

@slim spruce hi there! someone mentioned you so it tagged you, any fix to bring back these files they be missing even after afresh install ?

[cedar sand]

These files are created when you launch the game

They are the text files that store your in-game settings options

[rose heron]

okay, but i keep crashing for some reason

[cedar sand]

Can you give a bit more information please

Like your system specs, when you crash, what happens when you crash does the game just close or do you get a unity error splash?

[rose heron]

this my system

4090

it just stops working, the game stopped working then i can report it

[cedar sand]

So the process just closes?

When does it close?

During what?

[rose heron]

in raid

going to hideout sometimes

and always on extract or death

and this one i get alot

or unity crashes

happend from this wipe lmao

[glad niche]

how many days should we wait to get our rep back ? is there any timeline for that ? It is not our fault (except buying this game)
In the database, completed quests are already known, calculate the total rep, update the db.

[wraith osprey]

Soon TM

[raven light]

so my launcher will not open it wont even give me a error code or anythign i just updated my windows 11 and it wont launch can i get some help

[cedar sand]

Re=install it

[raven light]

i did that aswell even looked in task manager still doesnt work

[ember anvil]

?

[cedar sand]

There are no refunds for the games

[ember anvil]

bruhhhh

that lowkey sucks ass

it is what it is

[cedar sand]

It does, I am confused how you were able to purchase the wrong game though

[ember anvil]

wasn't paying attention tbh

[cedar sand]

Whilst your heart is in the right place, do not advise people to commit fraud, thanks

[cedar sand]

I mean, Arena is the better game of the two in my opinion right now but

[ember anvil]

yea i dont wanna go to prison for 38 bucks lol

[cedar sand]

Yeah I doubt that much would happen, realistically though it would end with your bank closing your account and VISA or whatever provider you have refusing to process your transactions in future

[ember anvil]

damn yea im good

[uneven lagoon]

yall are some scam bitches no refunds and shit

[ember anvil]

smh

[cedar sand]

It does suck that refunds aren't offered, I feel like especially in a case like this where you would just like to switch from Arena to EFT, they are the similar price so it would make sense to just cancel your game key and then gift you an EFT code but

Idk they just won't do that sadly

[ember anvil]

yea it sucks but it is what it is ig

[unkempt moth]

Make a ticket on the website

[primal estuary]

"Unfortunately, we do not recover lost items/reputations regardless of the cause. As the game is still under development" GG nice wipe

[unkempt moth]

If you are in the EU you can request a refund without providing a reason within 14 days of the purchase. It's the law.

[cedar sand]

That's true, but there are certain exceptions to this, and online digital content that you have engaged with is one of them sadly

[steady cosmos]

not if they started downloading it

[unkempt moth]

He should still make a ticket on the website. 1 you might be wrong about bsg's approach to this. 2 bsg might decide to help him out (as unlikely as it is)

[cedar sand]

This is not my first time dealing with this exact situation, and I am giving information based on what BSG has responded with in the past, thanks though

[unkempt moth]

Who says he has

[wraith osprey]

So they are working on the issue so they will solve it, but wont give the rap back?

[unkempt cliff]

Pitchforks

[wraith osprey]

@cedar sand there you go, maybe for next wipe

[cedar sand]

No, they are still looking into restoring reputation for this specific bug, this is just a boilerplate response from support regarding lost items that has been sent for years

EFT Support will not restore the reputation, they do not do that sort of thing ever

[wraith osprey]

You might be right, but thats not what that response says lol

[cedar sand]

But BSG themselves are looking at a solution to restore reputation to all affected for this bug

I just explained it to you

If you choose to ignore it that's not really my problem

[wraith osprey]

Sure buddy

[cedar sand]

I can assure you, Anatolich's word is far more pertinent to the issue than a support worker handling 5000 tickets a day

Support do not return lost items or reputation for any situations

It is BSG directly who is doing this for the issue

If BSG announce that they are unable to restore missing reputation, then that is what we will let people know
But if BSG announces that they are specifically working to restore the reputation, then that's what the status of it is

[wraith osprey]

For us common mortals support and BGS is the same thing, if supposrt says that they will not restore dosen't metter the reason, to me thats BGS

[glad niche]

thank you for explanation mate. Support message disappointed me actually.
This game is not indie game and ppl paid a lot of money to play Tarkov. without rep, game is not playable.

[wraith osprey]

regardless i still hoppe

[cedar sand]

There is a massive difference in what I just said, please read it

[wraith osprey]

Yeah now i know, i did not until today

[junior copper]

anyone found a way to get Key to the Tower (Lightkeeper introduction quest) in PvE?

[cedar sand]

You must do Network Provider and Assessment questlines from Mechanic

[junior copper]

yeah I have, but appearently there is a bug with completing the wrong multiple choice quest, which then blocks Key to the Tower

[cedar sand]

This bug was fixed months ago

and it blocked network provider part 1, not key to the tower

[junior copper]

alright, well im level 60 and mechanic only has "the courier" available

so not sure where to go from here

[cedar sand]

When did you complete Assessment part 3?

[junior copper]

looking at my completed quests @ mechanic, it seems I never did.. So I guess the question is, why isnt Network Provider - Part 1 available to me

that does indeed sound like the old bug that was fixed months ago

you know what, im wrong, im missing debtor - in order to unlock House Arrest - Part 1

my mistake 🙂

[steady cosmos]

Thats just you being ignorant on purpose

[wraith osprey]

On purpose? explain to me how the vast majority of people would know that? If i send a support ticket it goes to the support team, if the support team says that the rep will NOT be recovered under ANY reason, that for me it's pretty clearenglish, if then BSG work diffrently then their support team that is not the player base problem

the support team should be made aware by BSG so they can give a clear and update answer

[unkempt cliff]

That would be to logical

[wraith osprey]

Apperently it's not for these peole, still trying to argue

[undone knot]

lightkeeper's quests are bugged aswell? waited 12 hrs cooldown and no new quest given

[cedar sand]

Alot of players have reported having to wait 2-3 days recently

[undone knot]

is that a bug or that was planned?

[cedar sand]

sorry

[undone knot]

thanks anyways

[brazen pollen]

thank god

imma play it then

[vague quiver]

yeah I'm on my 3rd day and still no new quests.

Lightkeeper gives the quest in offline raids, but not on live raids so it's probably a bug. Typical BSG.

[undone knot]

so many problems this wipe so far

[vague quiver]

Some person on this Discord waited 6 days for missing informant. It seems entirely random. Go do an offline raid, I bet you get the next quest. Shits fucked.

[uncut hazel]

Hi all, have someone got their problem fix regarding resetting all traders to lvl 1? I still have the problem.. can someone please help me?

[uncut hazel]

Thank you!

[dusty oak]

The support is saying we won’t get it back
That would be more typical for bsg so that will probably be the case

[cedar sand]

Please read up, EFT support team don't give back items, ever

[vague quiver]

I've just had a reply from BSG support on the website. They just say "they are working on it" which means it'll be fixed in time for next wipe.

[undone knot]

[uncut hazel]

Next wipe? That’s sad to hear..

[vague quiver]

Mines is regarding Lightkeeper not the rep reset bug, but you probs will be waiting until next wipe yeah. I had the trader bug last wipe and it never got fixed until forced wipe.

[uncut hazel]

I see, well this ruined my tarkov experience. Thank you for the comment. Have a nice day!

[cedar sand]

As I have said many times now

Support will not restore missing items or reputation

But for this specific issue, BSG is working to restore lost trader loyalty levels, as they said in the announcement

Until they announce anything further, that is where we're at

[dusty oak]

Yeah nah they literally said that nothing is gonna get back
Not only that the support won’t give it back but also that bsg it self won’t do it

[cedar sand]

That is false, they have announced that they are working on it and all correspondence with BSG has been them saying they are working to restore it and will update us

The EFT support team does not return items or reputation that is lost, that is just a stance they have had on handling their tickets for years

But BSG has publicly announced that they resolved the issue with users standing being reset, and they are working on a solution to restore that missing reputation, it has absolutely nothing to do with the support ticket handlers

[unborn jackal]

hey i have not played since streets and when i go to login in it wont send me a verification and bsg has been no help for 3 weeks now

not sure what to do

[cedar sand]

What email provider do you use?

[unborn jackal]

gmail

[cedar sand]

See here: https://www.escapefromtarkov.com/support/knowledge/431 (Most with this issue just said they kept trying and one came through)

[unborn jackal]

i have been spamming it for like the last 3 weeks still not one email not even an old on tho

[dusty oak]

Yeah I don’t believe that they are gonna do it until they did it and it worked
It’s been over 2 weeks , that’s two weeks to long for a game braking bug

[cedar sand]

Sadly that is not long for game breaking issues with Tarkov

You just have to be more patient

[dusty oak]

It’s to long
And at the end the solution is gonna be bad

[glad niche]

😄 they are still working on mp7 flashlight issue over 2 years. I stopped playing mp7 with suppressor

[unborn jackal]

i have tried all these bsg support told me and still nada

[cedar sand]

I remember on Streets release there was a bug where players could be completely invisible and silent on your side, the only way to fix it was to restart your game, this issue persisted for 7 weeks, before it was fixed

[unborn jackal]

its weird

[glad niche]

restoring rep is not a big deal from technical perspective. It seems they dont prioritize it

[dusty oak]

They don’t care at all

It’s always the same with bsg
They don’t give a fuck about the community

They are probably working on something they rly wanna do , that no one asked for and no one wants and that’s useless af
and that’s the reason for us suffering because of the bugs

[past sphinx]

500$ edition coming right up!

[glad niche]

maybe you are right but this is not a bug that they can ignore it.
This bug makes game unplayable.
yes we lost our reputations, If they wont restore the rep, they will lose their reputation.
Assume you are planning to buy tarkov and you are also aware of this bug, would you still consider to buy ?

[dusty oak]

Probably yeah 😂

[dusty oak]

Obv not but they don’t give a fuck
And they ignored bugs like this hella often for way longer

[past sphinx]

That is assuming they have any rep to lose left after this wipe. I'm going to guess 1 in 5 accounts are cheating rn. It's so bad whenever we lfg we make them show account on stream to decide if we want to play with them.

I wish they had a real anticheat. Battleye is not the gold standard. It's the brown standard.

[dusty oak]

It was good Anticheat
Like 8 years or something ago

[past sphinx]

If it was like vanguard then when I die I could assume they are just better or have a good spot. But I have to check EVERY account on death cuz you just can't trust inept devs.

[past sphinx]

I mean yeah before every cheat loaded with a bootkit. Idk why battleye doesn't require tpm or atleast secure boot and memory integrity.

[glad niche]

you dont need even an anticheat. with some primitive machine learning algorithms, it is so easy to mark suspicious players as cheater. and create a lobby for them 😄

[dusty oak]

Well there are still to many cheats with vanguard

[past sphinx]

However it is much rarer to see a cheater even tho valorant is a free game. I assume a person with a 250 dollar purchase and a major time commitment in eft would be less likely to cheat eith a higher risk of bans.

[icy mauve]

guys my rep on the traders are all 0 after transferring from arena i tried all the reddit solutions nothing seems to be working what is happening o also opened a ticket no response from that. Should i keep playing or its no use ?

[past sphinx]

Vanguard is the only ac I know of that can reliably detect arduino and dma (2 pc) cheats.

[past sphinx]

No fix and no eta.

[dusty oak]

When did that happen ?

[icy mauve]

5 -6 days ago

i cant upgrade my stash buy or do any new tasks

[primal merlin]

is the arena mode fixed or do i lose rep again ?

[cedar sand]

The issues causing this have been resolved, BSG has announced that they are working on returning lost reputation to players and will update us when they have something

[cedar sand]

It is fixed

[umbral rose]

Can i ask whats the minimum system specs to run eft 1080p 60fps?

[past sphinx]

They said it is fixed but some have reported the issues happening after the patch. So it seems to make it less likely

[cedar sand]

It was fixed 3 days ago, 2 days after their initial announcement

There has been exactly 0 reports of trader standing being lost in this way for 3 days

The community is confident that playing Arena will not cause you to lose reputation anymore

But previously lost reputation due to the bug is yet to be restored, and they are working on that as we speak

[past sphinx]

1070ti and i5 can run at 90 fps for a buddy

[umbral rose]

thanks

[daring knot]

why tf i still havent got lightkeeper second quest its been well over 24 hours now

[past sphinx]

Someone earlier said there was a light keeper bug preventing quests but I'm unsure of the specifics

[daring knot]

ive done the first quest but cant get the second quest even though the wiki says a timegate of 10 hours

[past sphinx]

So if you have all required quests done it's probably bugged for you

[daring knot]

ah what a suprise a bug

[past sphinx]

Or it may be level locked not sure

Idk much about lightkeeper

[cedar sand]

Which quest specifically are you waiting for?

[daring knot]

missing informant

[daring knot]

ive already unlocked lightkeeper im talking about his quests

[cedar sand]

I've had lots of reports from users that they had to wait a few days for their next task

Instead of the usual 10 hours that it has been previously

[vague quiver]

It's bugged.

[past sphinx]

The time frame seems weird on all of the wait quests. I got my gunsmith quest after 30 min even tho it should have been 20 something hours later so I wonder how it is tracked

[past sphinx]

If it's still around in a week it won't be a bug anymore it will be considered a feature till next wipe.

[vague quiver]

Yeah support messaged me saying they're working on it. I'm at 3 days+ now for Missing Informant

Shame as I wanted the facemask

[daring knot]

how come a friend of mine got the quest exactly after 10 hours

[daring knot]

same

[vague quiver]

Because it's bugged for some people..

Go see if he gives you the quest in an offline raid. He'll give you it no problem.

[past sphinx]

I swear it HAS to be something to do with the new quests added this wipe. Some multi trader quests must be messing with the requirements

[vague quiver]

Also avoid going into the first building on the left up the hill with the safe. Sektant will randomly kill you every 2/3 raids

If he's not on the right side rock, he's in that building roaming around. You can safely go in if he's on the rock.

[daring knot]

already got killed im never going in there again

[vague quiver]

LOL I shit myself when it happened

[daring knot]

it was nighttime aswell

[west shore]

cultist circle reward isnt coming in, restarted game and played a round, nothing

[sudden moon]

it doesnt take 3 weeks to create a checkmark system that checks your completed quest and gives you rep accordingly

if they couldve fixed it they wouldve by now

[cedar sand]

I'm not here to argue with you this is the information we have

[sudden moon]

the laast update we had was like 4-5 days ago

like at least tell us your progress instead of advertising your merch

such a shell of a company

[west shore]

wilko you twat mods =/= devs ask nikita what hes doing

[cedar sand]

Their progress is that they are working on restoring the loyalty levels that were lost due to the technical problem

If you're going to just use this channel to rant you can leave, that's not what this is for

[west shore]

guys can i please get some help 😭

[cedar sand]

Cultist circle has been returning no items for some time now, it's a known issue

Sometimes you just get nothing back

[west shore]

oh my fucking god 😩 i put a fucking million in there

[cedar sand]

[west shore]

the cultist circle is still highlighted green so is that the usual ooor

[cedar sand]

Have you played a raid and come back?

[west shore]

yes and restarted my game

a scav gonna try a pmc now 🥹

[cedar sand]

Not seen that one, I know that you can't claim it if it returned while you were in the main menu / hideout

Have to come back after a raid or a game restart to be able to claim it

But not seen it be just stuck on green, if it doesn't let you claim it open a bug report

[west shore]

ugh alright gonna get pk3 after this raid tooo 🦅

[daring knot]

Unfortunately, we do not recover lost items regardless of the cause. As the game is still under development, situations such as this may occur. Please note that our primary objective at present is to identify the reasons for the loss of your equipment/items.
Furthermore, in PVP we conduct regular wipes (reset game progress) before the final release of the game making it impractical to recover lost items at this stage of development.
We appreciate your understanding in this matter.
thats bsg response when i asked for my reputation to be restored btw

[cedar sand]

Support team will not restore any items or reputation via tickets

#eft-announcements message

[daring knot]

why most of the mods here were asking ppl to make tickets then if it aint going to do shit

[cedar sand]

Because BSG needed the tickets so they could get the information to fix the issue

[west shore]

mate theyre mods not BSG devs

dropped a guy but before that i saw him and i saw on semi 😭

[cedar sand]

Battlestate Games are working on a solution to restore the reputation lost, that is what they have announced, the support team have nothing to do with that

[west shore]

dumped two mags missed two and proned twice too

but i ended up on top

[cedar sand]

Doing the worm

[west shore]

full 7N40 mags and a nice AKS-74

killed juiced (full) m4 guy

[jovial prism]

Hi, i just restarted my pc and i want to download tarkov again but when i do my access i don’t recive my verification mail, i tried to set a new password but also that mail doen’t arrive how can i fix?

[west shore]

quest done ✅
loot ✅
peacekeeper 3 ✅
slightly stacked

[cedar sand]

See here: https://www.escapefromtarkov.com/support/knowledge/431 (Most with this issue just said they kept trying and one came through)

[west shore]

also heres my issue after 1 pmc, 1 scav and restart game

ill open a ticket now 🫡

wheres the ticket bot 😄

[molten sand]

Is there a way to fix a cutlist circle not giving items? I just waisted 400k and 14 hours for nothing

Oh hey same issue lol

[west shore]

1 mil here and 11 hours 🐵

[molten sand]

yikes... NIKITA!!

Has anyone actually resolved it through a ticket?

[west shore]

idk how to make a ticket

[molten sand]

BSG seems like the type that would ignore this

[molten sand]

Head totheir website. I'll make one but I gurantee BSG wont give a sht

[west shore]

WHY do i have to login each fucking time holy fuck

[west shore]

support is only for errors and account stuff

[molten sand]

It's an error. BSG just doesn't want to have supporting ticket reasons so I am making one anyway

[cedar sand]

Bug reports are done via your launcher

[molten sand]

Oh okay

[molten sand]

Ok but the support button in the launcher ltierally just sends me here though?

[cedar sand]

Not that one, the one near the play button, game must be closed

[molten sand]

Ah okay, my bad. Found it

[frank dagger]

at this point im giving up on getting my rep back and gonna refund the game thru my bank

[unkempt wigeon]

Hey did they fix the whole discord issue and loading in?

[keen adder]

I transferred all my arena drops to my EFT account but nothing came through.

[indigo briar]

this is bug?

[unkempt wigeon]

Did they fix the issue with discord and the game freezing once loaded in?

It was happening all last week

[cedar sand]

Yes

[unkempt wigeon]

Thank god

Haha

[indigo briar]

When lowering the Tripod, shooting the crosshair of the scope is not in the middle.

[frank dagger]

am i getting my rep back

[cedar sand]

Yes BSG are working to restore the missing reputation

[cedar sand]

That scope is bugged and this can be done with all guns in the hideout specifically, test things in an online raid

[indigo briar]

when will all restore the missing reputation

[cedar sand]

I don’t know, they are working on it

[soft plinth]

moved a lot of insurance return items from prapor to my thicc case, my ethernet died for a second, and all those items disappeared both from prapor and from my thicc case

[daring knot]

dont even dare to make a ticket or anything, they will response that they aint responsible for game glitchs and lost items

[zealous gulch]

@cedar sand Do you have any info about reverting lost traders rep? It's been 10 days since I stopped playing because I lost lvl 4 on 3 traders.

[olive drift]

i tried to move my armored rig into my backpack while i had opened a grenade box and suddenly my rig disappeared along with this white box covering my screen

[vagrant fox]

is the arena rollback quests fixed?

[cedar sand]

The issue causing it is fixed, missing reputation has not yet been given back, they are working on it right now

[glad niche]

now you have crosshair 😄

[hardy swift]

What can I do to make tarkov run off gpu more?

[steady cosmos]

thats not how it works

[unkempt cliff]

Loads of optimization guides on youtube that show you how to push your gpu a little more using nvidia control panel and in game settings. The game itself is very cpu intensive though. What frames do you get?

[inner zinc]

So I finished up a raid with Scav, and after taking all the items into my Stash, an error comes up, and need to close and re-open the game, and all my items gone. I restart the game in case of a error load up, but no luck.
Any way to recover those items ?

[ivory owl]

Little issue lmao, I can walk through the wall and my arm are completly bugged after testing a weapon at the gun range (PVE)

[hardy swift]

I'm having more of an issue with the game crashing loading into raid, out of raid or going to hideout

[unkempt cliff]

Integrity check would be my first start

You could do that through the launcher

[hardy swift]

Did integrity check, fresh install, checked windows update, drivers

Still crashed 9/10 times going into raid, nothing in task manager goes over 70% usage

[wraith osprey]

If i recall correclty i saw a lot of people talking about it some days ago and that it was an issue related with the discord/nvidia overlay, not sure if thats the same issue

[hardy swift]

Yea I have that off as well

[half iron]

did somebody got the trader points back? i got at every trader atleast 0.05 points removed since 3 days

they said on twitter i will get them back anyone a awnser?

[coarse carbon]

they said they are working on it and they are working on it for a week

i dont know %80 of community lost reps and levels

[odd estuary]

any admin about to help me threw a situation i've just gone threw ?

[coarse carbon]

i hope they give it back

[hardy swift]

Work on grammar/spelling and maybe they will take you seriously, genuine advice

[odd estuary]

you do know people suffer with dyslexia but yeah thanks for your input (Y)

[sturdy coral]

why are my messages not sending in here

REGARDING LOST REP READ ABOVE

[slim spruce]

@sturdy coral we have bsg mods in their office in this discord

do not spread mis info

[sturdy coral]

give update then please. Thank you

[slim spruce]

No news has been released yet

[sturdy coral]

if youre in office just ask

[cedar sand]

You have the latest update

[slim spruce]

It was said it will be fixed soon.

[sturdy coral]

thank you

[cedar sand]

#eft-announcements message

[buoyant mauve]

Discord issue still happening or fixed?

[vivid briar]

can I ask a question about PVE sturman and the pmcs?

[slim spruce]

fixed

[buoyant mauve]

ty

[slim spruce]

@frozen cedar English only please

[frozen cedar]

ok) I want to buy a PVE add-on but my prices are in euros. but I live in Belarus. can I buy an add-on for 700 rubles as a gift and activate it on my account?????

[slim spruce]

when you try to buy it your bank or xsolla should convert it in the process

[frozen cedar]

what does the bank have to do with it. It's just a version of the game so that you can log in from any country. That's why it shows in euros.

[slim spruce]

you should be buying the CIS version of the game

[frozen cedar]

Russian game but should write in English)) God bless America

[slim spruce]

There is a russian server. I don't speak russian.

[frozen cedar]

So you're suggesting that I buy another version of the game?

[slim spruce]

During the purchase process it should ask CIS, Europe or Other. You should be choosing the CIS game, to buy in roubles.

[frozen cedar]

Please give me a link to the Russian server

[slim spruce]

in dms

[frozen cedar]

???

[slim spruce]

direct messages look there please

[daring adder]

Hello
Is eod has 20 rep for start?

[slim spruce]

0.20

[daring adder]

OK

[supple stone]

Are only certain accounts able to reset their game progress? As seen in the pic below, the option doesn't exist on my profile (standard edition):

[steady cosmos]

youre missing a couple things

[supple stone]

So it isn't an account thing, it is more like a profile glitch or something?

[steady cosmos]

i have no idea honestly

[past sphinx]

If the devs dedicated just one person to look at the flea I swear there would be way less cheaters. People cheat to find loot. Cheaters sell loot for real money. Cheaters use money from RMT to buy more cheats and new accounts. They still make a profit because the top guy is only lvl 15 with 200 hours. Don't even get me started on the guy selling lamps too. Stop the rmt before they make enough money and cut their profits.

[visual jacinth]

does anyone know if they fixed the freezing bug, I know about turning off overlay and stuff but I just want to be able to stream in discord without it freezing my game?

[neat flint]

Hey, would this be an appropriate channel to ask about a freezing issue I'm having with arena??
Everytime I shoot my gun the game freezes until the bullet despawns

[cedar sand]

The discord issue is fixed

[cedar sand]

See the pinned messages, follow the DDU guide

[visual jacinth]

ok thanks

[woeful wasp]

do i have to go rogue as a scav or can this be done as pmc?

[cedar sand]

It says this must be done as a scav

[woeful wasp]

ty

[upper wolf]

hello accidentally bought the arena version of the game im new my friend wanted me to get the game any way i can refund or get a discount to buy the standard game ? thank you

[slim spruce]

Unfortunately there are no refunds.

[upper wolf]

could i get a discount to upgrade to the normal game ?

[slim spruce]

This is not possible. Sorry.

[upper wolf]

website is kinda misleading im sorry but i thought i was buying the normal game really there is no way you can sort it out i want to play

[slim spruce]

You were on a different website with arena on the page.

[upper wolf]

can you see how it is confusing for someone who is new to the game i didnt know the differance

it wasnt clear

[slim spruce]

tarkov: https://www.escapefromtarkov.com/preorder-page/

arena: https://arena.tarkov.com/preorder-page

[upper wolf]

i was on the main website first then it took me there

[jovial viper]

when are they gonna fix the rep issues man ts so ridiculous

[upper wolf]

if that is the case then unfortunately im going to have to charge back via paypal if there is no support its a shame really because the game looks good but because i haven't received the goods i wanted i was on the tarkov website and it took me off to the arena one for some reason which is not what i wanted

[cedar sand]

You received the goods you purchased, you clicked on the Arena link, then you clicked on Arena standard edition, then you used the checkout for the Arena standard edition on the Arena website

[slim spruce]

If you charge back the account will be banned and also xsolla will ban you from future purchases.

[cedar sand]

I understand the frustration but you weren’t mislead, you just didn’t look

[upper wolf]

yeah thats no problem

i can make another and get the correct version

[slim spruce]

Not with xsolla banning all your info.

You will be unable to buy the game.

[upper wolf]

i will use another payment method

another card

[slim spruce]

That too will likely be banned, because of your name or address.

[upper wolf]

i can use a family member and send them the money

[slim spruce]

Have fun

[upper wolf]

to be honest with the attitude im receiving im just gonna charge back and not bother buying lost a paying customer your L not mine i suggest improving the customer support will make the game alot better for the future Have fun

[cedar sand]

You realise we’re not customer support right?

We are literally just other players

[strong topaz]

i just keep getting xsolla declining the payment ive looked into it and people say use paypal but that is not working either

[upper wolf]

thought it was the offical discord and you were admins of the game aha sorry

[cedar sand]

Contact xsolla support

[zealous gulch]

yoo @slim spruce any info on reverting lost reputation?

[slim spruce]

soon

[slim spruce]

charging back costs a fee to the company, it's not some small matter to threaten with

That is why xsolla completely blacklists it

[jovial viper]

please my friend is cooked all the quests we did are gone

[slim spruce]

Then other services that use xsolla like steam and other game studios will also ban you

[zealous gulch]

will there be an announcement? or should I login every day and check if I got it back?

[jovial viper]

ive had chargebacks on steam not true?

[slim spruce]

Probably an announcement yes

[upper wolf]

but the problem is the website is kinda missleading for new people i didnt notice the difference and it is easy done there is alot of poeple who have done the same as me

[slim spruce]

Perhaps, but the website is a totally different one and Arena is in large blue letters on the page.

[muted lotus]

Anyone know if you have to extract in the same raid for this q ? https://escapefromtarkov.fandom.com/wiki/Chemistry_Closet

[glossy cave]

Hey, not sure if this is the place to post or not... just wondering why i can scav into certain maps but not Lighthouse? Is this a known issue?

[slim spruce]

what is preventing you?

[glossy cave]

I just lose connection to server specifically on that map

Before entering raid

[slim spruce]

does streets work?

[upper wolf]

ive contacted the website anyway asking if there is a way i can upgrade for a discounted price which i dont mind

[glossy cave]

Havent tried only because im not familiar with it.

[slim spruce]

Unfortunately not. There is a strict no refund policy and it's just a tough position to be in. Sorry earlier for the disrespect.

[glossy cave]

PMC can load in no prob. Made it there for the marathon quest

[muted lotus]

the increasing page file size worked for me, it was a performance issue i believe not enough ram

[quaint crag]

hello, not sure if im in the right place. the other day I logged in to play like normal and it had me signed out of my account. so i logged back in and says "Cannot establish a server connection. Please try again later. ERROR: 106015" then when I go on the Tarkov website it says im completely blocked... I tried contacting support for the last 2 days and I've gotten nothing. wondering if anyone has had this problem...

[slim spruce]

yeah page file increase should be the first thing

[glossy cave]

I did that

[upper wolf]

sorry there was no disrepect i was just salty i got the wrong game and am going to have to pay double pretty much aha im sorry too

[slim spruce]

blocked for how long?

[quaint crag]

doesnt say anything its been 2 days

[slim spruce]

send a picture

[glossy cave]

It just randomly stopped working today. Ive been able to scav on Lighthouse no prob before

[slim spruce]

Disable any vpns

[quaint crag]

ive never had any in my life...

[slim spruce]

"Suspicious behaviour. CF-RAY

May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress [IPV4 and IPV6] (you may use https://www.whatismyip.com/ service for that). You may contact support via site https://www.escapefromtarkov.com/support/contact or by an email [e-mail]"

from https://www.escapefromtarkov.com/support/knowledge/426

[quaint crag]

how would i so i can check. would that be on google?

[slim spruce]

vpns are software used to protect privacy online

[quaint crag]

okay ive never downloaded anything on my computer. could it be bc of my college has something on their wifi? ive played for a few weeks and now its giving me this problem

[slim spruce]

Oh a college wifi, it's probably blocked because of either too many players or someone was a cheater.

You might have to actually use a VPN or another internet completely to play.

[quaint crag]

this is what it says

[slim spruce]

yes that's the same problem as the blocked on the website

[quaint crag]

yes

dawggggg okay... lemme me figure this out. I really appreciate the help so far

[distant ermine]

Hello, my friend still has a weird ass bug. When we start a raid he loose is mic like completely on any app ! He tried disconnecting it and reconnecting it, he swapped to voicemeter (cause I had that bug and when I switch it fixed it). He uninstalled tarkov and windows to make sure nothing was corrupted but still nothing works. We also tried Discord and Teamspeak but it dosent change a thing. . .

Any help please hes getting tired of Tarkov because of that and I wanna plya with him ;-;

[slim spruce]

a usb or wireless usb mic has this problem. It has been a long time thing that has no fix that I'm aware of.

[vital python]

anyone know how to deal with the item moving error where i cant upgrade in stash

[slim spruce]

what problem exactly?

[vital python]

when i got to install my generator i get a 228 error and it says moving items or something it does the same when i try to upgrade my water collector

[slim spruce]

which error can you post it?

[distant ermine]

damn thats so bad...

[vital python]

yeah im reinstalling the game rn but when it is ill post it

[distant ermine]

and its usb-c idk if that matters ?

[slim spruce]

Yes, if you search you'll see many that have this problem over the years.

[distant ermine]

Crazy that it dosent have a fix. . .

[soft fern]

secured perimeter is still bugged

it doesnt count any kills during the night

killed ~10 players in front of breach room and 0 progress

then at daytime no one comes offices for 3 raids straight 🙂

[gray lake]

Heya, does anyone know if there is a fix for gunshots/grenades/etc not registering? After I throw a nade, it doesn't explode and it seems to bug my character out for the rest of the raid. I can shoot, but it does no damage and it makes no sound for my friend.

[graceful arch]

its been like 2 weeks and the rollback bug is still not patched and I am missing loads of trader rep

[versed oar]

How do i get peacekeeper rep up if i dont got any tasks from him

[soft fern]

you 1st do skier stuff

and he will give you a quest called 'friend from the west', and after 2nd part you start getting peacekeeper quests

[elder void]

Simple question, have they finally actually fixed arena rolling back my quests ?

[soft plinth]

that busy hands bug that happened yesterday might be because of the double barrel

looked it up on the reddit, people with double barrel get busy hands, and i did have the double barrel

[austere thorn]

peacekeeping mission not unlocking t5 locust plates in spite of having PK4, anyone else having this issue?

[tribal raven]

Im on marathon and waited 22min on lighthouse so we decided to alt f4 and it doesnt let u reconnect this is bullshit. Give me my thicc case

[frozen hill]

WHY THE FUCK

DO WE GET TO THE LAST MARATHON MAP

AND THE GAME FUCKING BUGS

LIKE 2 HOURS DOWN THE DRAIN WASTING OUR TIME HOW THE FUCK IS THE BUG STILL IN THE GAME

200$ FOR A DOGGY DOO DOO SHIT GAME

[tribal raven]

Yeah this some bullshit give me my THICC CASE RIGHT NOW

[coarse carbon]

Still no fixes on reps so it makes me mad

[austere thorn]

i cant even get the reward for a quest that i completed, that didnt obviously bug out at the end

[quiet summit]

hei, relax, vai you hev to be mad, is only gem

[swift thunder]

anyone know why i cant buy it even though i have level 3 ref

[unkempt cliff]

Its standing not level

[radiant nymph]

says it requires 2.0 standing so prob bugged

[dull root]

is the rep bug with arena fixed?

[cedar sand]

It says it requires 2 standing, so 2.0 reputation, not LL2 with Ref (it's probably bugged and will be changed to LL2)

[cedar sand]

Yes, the issue was resolved days ago

[dull root]

Nice, any info if the lost rep will be refunded?

[cedar sand]

#eft-announcements message

[dull root]

Thank you

[little sail]

is it safe to go back to playing arena or should I still wait?

[cedar sand]

Please read above your message

[versed river]

streets loading so slow just turned down every possible setting and still 5 minute+ loading time 😦 im doing a solo scav raid rn or attempting to just to see why the game just loads so slow and freezes

[gilded cloud]

my mic doesnt work in arena but it does in EFT, output settings are the same

also is roubles transfer from Arena to EFT disabled or is mine just bugged?

i did all my dailies and then went to transfer and it gave me some non-discript error and now it says 1.5mil/1.5mil and i never had roubles subtracted from my arena account or transfered to EFT

(gp and lega transfered fine)

[broken lava]

The items that give guaranteed gear/loot in the cultist circle, do they need to be put in alone or can i add other items in that also have specific items received

[vivid briar]

after my game downloaded ill show u @slim spruce

[slim spruce]

the checksum problem?

[vivid briar]

wdym checksum

[slim spruce]

it would say

[vivid briar]

aftyer it done downloading ill see

[vivid briar]

@slim spruce

i download it and it says this

i repaired it and it shows repair again

with same error wth

can any mod help

[supple stone]

Can a mod confirm whether you need an upgraded addition to reset your account? I do not have the option in my profile

[fickle walrus]

any fix to the trader rep yet? @slim spruce

[drifting coral]

Is there a new cheat that causes your game to black screen after they kill you? Because there's been a few times now where someone makes zero noise and sprints up to me and kills me and it forced my game to black screen but it wouldn't show their name and crashed my game. Is this a known bug or a hack? 🤷‍♂️

[scarlet ermine]

I just came across this issue today whenever I shoot my gun in tarkov it lags super bad to the point where it is unplayable

almost like a severe frame rate drop

[gilded cloud]

^

[latent steeple]

This is a known issue then? I started with 0 rep on my traders also

Is there anyway to get support email for BSG to answer me, Im locked out of my email address so I have no way to get the verification code to login.

[bright trail]

Is there a fix to this insane micro freezing/studdering I'm getting on labs?

it's something new to this wipe.... and it started when they released the patch that cooked my trader rep

is there a fix (a certain setting?)

[lost osprey]

nvdia + boost on or off (try both), automatic ram cleaner on or off (try both), only use physical cores on or off (try both).

[azure dirge]

I have to write this cause my problem is getting me flagged for spam.

[lost osprey]

type it in a noteblock and send screenshot lol

[broken lava]

what quest unlocks m80s?

[lost osprey]

Revision - Lighthouse

[manic sinew]

Hey, my freind keeps getting disconnected and we dont know why, its fine for a bit and then its just disconnect after disconnect

[manic sinew]

THIS this is what my friend is having

[lost osprey]

try turning discord off and see if it works

[azure dirge]

Even when I host it does it

[lost osprey]

did you try it @azure dirge @manic sinew ?

[azure dirge]

It was no discord

not

[manic sinew]

trying it now

that did not work

[manic sinew]

the only thing different between us and this is that scavs also dont work

[azure dirge]

Does yours're bluescreen or just server connection lost?

[manic sinew]

server connect lost

[azure dirge]

i just reinstalled and got this. Is me updating from here the reseaon its happening

[manic sinew]

my friend did that too, we re installed, played fine got off and then there was an update and its doing this again

[viscid wedge]

I had subscribed on twitch for the loot box a few days ago, accepted the gift on the website not thinking that the gift would expire if i didnt accept it in game, now if i try on the website says it was already "claimed" but the message says out of time in game am i just out of luck ? wasn't able to get on till today

[narrow jacinth]

Trader rep fixed yet? Or Still no update? Asking like a silly kid, sry for that, dont have much time to check 20 channels

[zenith basin]

still no update i have jagger whit 0.1 rep whit lvl 38

[trim canyon]

is the twitch case glitched or something

i havn't gotten mine yet

[past sphinx]

You had to claim it from the eft website