community-support

[lofty jasper]

my stuff still has the error and then it will restart the download ive been trying to play all day and it was at 60 and the restarted

[modest orchid]

Is there someone that can help me optimize my game? under using my gpu and cpu and have no idea how to fix it

[woven egret]

lul there is no fixing it buddy welcome to tarkov

[sudden wagon]

@urban trail how long it did last?

[urban trail]

Ive been sitting here for about 2 hours pausing and unpausing

[modest orchid]

Im sure there is a way to fiddle with the settings i just dont know enough about them to actually optimize it

[lofty jasper]

me too then mine RESET

[blissful pike]

same

[urban trail]

I'd end my life lol

[cursive plume]

❤️ tarkov

[quaint rain]

ive been doing it for 7 hours guys but its finally done

[sudden wagon]

@cursive plume u can all time retry it and still download

[lofty jasper]

getting close to it tbh and bolteh dealing with the same shit i am

[cursive plume]

Been doing that.. Sadly if i don't click 'retry' it wont download anything, i wanna sleep :<

[woven egret]

OMG i am at checking integrity i think i am done. ofc guys keep doing the pause/start method

[sudden wagon]

@cursive plume i think tommorow it will be working fully xD

[tight drum]

it just wont install for me it keeps reseting the install

[opal ice]

go sleep when you wake you may be able to download it easy @cursive plume

[cursive plume]

Ive commited too much time to dis D:

[lofty jasper]

same i was at 60 then it reset been tring to play since noon

[woven egret]

yeah people have been saying that since 2017

[sudden wagon]

i think tommorow it will be worked fine download.. is there anything on website that tarkov say how long to fixed?

[opal ice]

😉

[humble agate]

anyone else download keep interupting im at 5% but keeps interrupting.

[woven egret]

look dude i had the same problem. I am not an expert but i uninstalled the launcher and re installed it and then i still had the same slow download speed but the install would not be restarted. Again idk if that is what helped but if it does help you thats good

[cedar sand]

Click retry

[opal ice]

i uninstalled The whole of tarkov, and reinstalled the launcher and redownloading tarkov at the moment, every 5 mins it says to retry but at least its downloading

[urban trail]

Floppin Flounder Fish BOYS!!

[woven egret]

but do not worry guys at least bsg will sent apology gifts for this inconveniece 🙂 (kappa)

[humble agate]

Yea 2 waters

[ionic kernel]

ye ai was at 79% then it went back to 0%...

[primal moss]

retry and pause right away other wise you rist you download going back to 0

[opal ice]

yea a free Kappa gift till next wipe

[cursive plume]

Bruv don't say that

[woven egret]

if you do as madman130 says it will work i did it the same way

[humble agate]

maybe was a nuke from Ukraine

[ionic kernel]

im so mad i dont even want to restart it at this point til the fix there shit

[cursive plume]

Go and have a drink... or 8

[woven egret]

its a good feeling seeing these problems and knowing we approach full release 🙂

[ionic kernel]

💯

[sudden wagon]

@urban trail its working to go in the game?

[humble agate]

Wonder if they game is actually stable once you in

[urban trail]

it’s unpacking the files now

[cursive plume]

30min queue timer INC

[sudden wagon]

@urban trail ok keep update me sir, so i know to get sleep if not workingv = D

[fathom lake]

Is there anyone that didn't have this issue? Are the people who had the issue and waited it able to play?

I'm not smart. What is IT?

[cursive plume]

bruv

[fathom lake]

Hi

[urban trail]

Update for everyone to see if it will go through. Clean install of the game. Stay tuned

[cursive plume]

[sudden wagon]

@urban trail good update

[spring frost]

almost there finallly!!!!

[lean smelt]

FINALLY

[sudden wagon]

?

[urban trail]

Update: I will now be leaving this discord server until the game breaks again. Just pause the download, then unpause. Cheers

[cursive plume]

GG

[cedar perch]

Let’s go!!! Thank you for keep updated🫡

[sudden wagon]

@urban trail its working like going to play scavs on server without delay? try bro

[cursive plume]

Me next ples ❤️

[spring frost]

almost there been having to hit rety all the time and it jumps down to like 3 mins left but man this has been annoying hahaha

[sudden wagon]

@spring frost but im pretty sure it will works for tommorow for all , they fixed it then.. dont need to do like dis unpause and pause :3

[fathom lake]

Minew just reset after 33%

[frail mango]

Thanks boss

[lean smelt]

I'm checking integrity and all that

[urban trail]

Scav server. were in boys!

[sudden wagon]

server stable? @urban trail

[south remnant]

can we just get the damn download speeds right bsg i was litterally finna buy unheard edition im second guessing that now

[urban trail]

yea, I just extracted.

[sudden wagon]

ok.

[brittle lark]

yeeeeeooo

[lean smelt]

so tarkov runs but no more arena

[sudden wagon]

@cursive plume DID IT work 😄

[cursive plume]

👀

[sudden wagon]

okiu

[cursive plume]

Booting rn

[rapid sable]

So is this an everyone thing or what I saw it’s happened before. Does it affect anyone in game?

[cursive plume]

@sudden wagon i bout to blow

[sudden wagon]

@cursive plume dayem : D how long whole process?

[opal ice]

BSG tecnical update

[cursive plume]

2 - 2.5 hours Of stop / start

[sudden wagon]

gg> ?D

[lean smelt]

good luck trying to download arena

[raven valve]

[vivid briar]

🙏

[lethal echo]

So fix this bug ?!

[rotund hearth]

is the bug fixed or not/

[raven valve]

nah

[sacred burrow]

I’m having a buddy actively having an issue right now so no

[raven valve]

[winged ginkgo]

I just bought unheard edition and tried to DL the game and getting download failed error. I’m assuming this is happening to others as well…?

[hollow thicket]

anyone know why while downloading the game i get random file errors saying "cant download "x" file" but then continues to dowload ? will that be an issue ?

[lofty snow]

i think they should bring back eod because of these problems

[sudden wagon]

finally

[fathom lake]

I wanted to come back and let you all know that the game rreset my install at 33%. I cried. Then started over. I am now at 61%. About time to cry again.

[sudden wagon]

you can just restart the download all time i mean retry

[spark lance]

My game keeps saying unable to access tarkov.exe at 84% any fix?

[sudden wagon]

it keeps doing for me like every 5 minute that, this process took for me 3 hour

[solar bolt]

took me an hour and a half of hitting retry

[slim spruce]

@tepid hatch are you on a VPN?

[tepid hatch]

no

[slim spruce]

a school or hotel wifi?

[tepid hatch]

no home internet. was on this morning. cant even contact them due to being blocked @slim spruce

[slim spruce]

"Suspicious behaviour. CF-RAY

May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress [IPV4 and IPV6] (you may use https://www.whatismyip.com/ service for that). You may contact support via site https://www.escapefromtarkov.com/support/contact or by an email [e-mail]"

from https://www.escapefromtarkov.com/support/knowledge/426

[fathom portal]

Why is my game running very poorly in this patch its constantly crashing loading very slow and 100% my ram

[glacial cairn]

so i've tried a few ways to get arena to update, including unistalling it, and it is just bugged FUBAR style and wont even install, anyone here got advice?
tarkov updated fine, it's just arena that's busted

[slim spruce]

what error?

[glacial cairn]

i'll post it in a bit when i get it again

[tepid hatch]

able to go on the website if im not connected via internet

[glacial cairn]

"Unable to download the file
Failed to download "/arena/client/live/distribs/0.1.8.1.30618_d8b1e2da-c753-49e4-bc64-4a6cfeaba1d4/Client.0.1.8.1.30618.zip""

[slim spruce]

try again later

[glacial cairn]

I have, i've been getting this error for the last at 3ish hours trying every half hour. Will it just take like maybe until tommorw sometime to be fixed or something?

[slim spruce]

soon

[glacial cairn]

✅

[spark lance]

Every time i click retry it just goes into repairing then it errors out again

[shell aspen]

You launching the game from the BSG launcher?

[spark lance]

correct

[short night]

game file integrity on fresh download/install???? ive tried 2x can anyone help

[latent drift]

They still have not fixed this yet? THAT IS CRAZYYYYYYYYY...

[short night]

I went through the painful download and retry bullcrap twice ive been trying to download and play since 2pm EST is this file integrity an issue on their end?

[blissful pike]

Only true believers dont have such problems

[latent drift]

Yeah that is exactly what happened with me @short night

This is honestly just ridiculous and for them to say absolutely nothing about it makes this entire thing even worse. The communication between the devs and the community is laughable.

[short night]

ah thats a shame thank you for letting me know

[latent drift]

It would be different if one or two ppl were having the issue but when hundreds are, they should absolutely let the community know.

[spark lance]

i think thats what mine might be too

[austere pelican]

Happened to me with the last update for arena. I deleted and reinstalled and it began working properly

Ran it as admin as well

[spark lance]

i had the issue on saturday and now its saying the game is not even downloaded :/

The tarkov.exe has just disapered from the game path

[restive dome]

anyone know why hideout managment aint going up no matter how much i level up my hideout stuff?

[lunar rampart]

guys i can't install whyyyyy

[warped valve]

Same here, slow download rate

[tight drum]

it works for me now

[slim spruce]

@lusty cargo to use modmail your dms must be open

[delicate crag]

IS THERE ANY WAY TO SPEED UP MY DOWNLOAD SPEED?

[vivid briar]

A better internet connection usually helps.

[delicate crag]

its not my internet its tarkov servers.

[vivid briar]

Downloading and updating the game is bugged right now, so I'm not surprised.

[lean smelt]

if you try to download arena and pause it can break the download

[delicate crag]

im trying to dowload arena

[unique rain]

is the download rate fixed

[delicate crag]

no

[unique rain]

so its not just me

[frail mango]

Hello everyone what is the button to open the boxes?

[vivid briar]

You need to unlock them using the workbench (level 2) in your hideout.

[frail mango]

And to open the doors? It's my first time

[vivid briar]

https://gyazo.com/2e0a2ef4622f42de88cff06b7380f4db a gig of upload speed for fucking what when it just gets limited by their side

[lean smelt]

which version are you trying to download

[vivid briar]

whatever version its trying to download. ive tried to restart pc, delete all bsg files, reinstall, wait for an hour, get an error, try again get another error, try again download another hours worth and get another error

[slim spruce]

server issues today

Just wait to tomorrow

[lean smelt]

arena is badly buggd but if you try to download tarkov simply pause the download then resume

[vivid briar]

tarky tarky has no issue, just arena. wouldnt have to wait if they didnt break the damn game with an update

[lean smelt]

i feel your pain. i am trying to download aswell and i only get around 160-190 kbs and i am like why. why did you not test your updates before releasing how hard is it to check to make sure the severs can even handle it

[vivid briar]

yeah and then they dont say anything to the comm when a major bug prevents a huge amount of players from playing the game

[lean smelt]

yeah. it is sad how they don't even say in accouncements that they see the bug. they are quiet about it. but hopefully it can be fixed by tonight

and what really pisses me off. and i bet it's gonna happen to you is the download cancels itself. i don't know how to fix it even. But like the admin said I'll wait till tommowr

[brisk thunder]

Does anyone know how to do the task "To Great Heights Part 1" I've won 3 arena matches and the task won't complete

[slim solstice]

mine didnt work earlier but after being gone for work all day went to download and took under 1 min mabey try to download something else to see if that has problems with speed as well if not honestly id stop it and try again

[floral moss]

just have to wait. i just came back, 10 hours later, and it worked

[high galleon]

why does it take forever to match make in pve i though there is on other players but you

[vivid briar]

nope, download a 18gb game in sub 4 minutes

[low stump]

I upgraded my EOD account to unheard edition I got it on PvP but not PvE is there anything I can do to get it on PvE or do I just have to wait it out

[slim spruce]

It's a known problem and will be fixed.

[low stump]

Okay thank you very much I thought my game was broken or bugged

[tropic laurel]

Anyone have serious graphical driver conflicts resulting in power state failures since the new patch?
it could just be my PC but the timing is certainly interesting

tried to submit a support ticket on the website but got 404s

[slim spruce]

what errors exactly?

[mint turtle]

Couldnt download new update. Uninstalled game took over 6hrs to download. Once done had an error and now its been repairing game for the last 5hrs

[slim spruce]

Known problem at the moment.

[tropic laurel]

Serious visual artefact, tearing and eventual blackscreens, Im thinking driver conflicts related to the update?

[slim spruce]

Can you show it?

[tropic laurel]

I will try.

[slim spruce]

pink and green lasers like this?

[tropic laurel]

Not quite, more like this (this is not from tarkov just an example I could find without causing my PC any harm, lol)

[slim spruce]

Does it happen on other games?

[tropic laurel]

Nope. If It starts I will let you know.

[slim spruce]

And power state failures as in a bluescreen?

[tropic laurel]

Yes, Though on one of the crashes it was a black screen hard reboot

[slim spruce]

How old is the GPU?

[tropic laurel]

its a GeForce RTX 3070 from around 2.5 years ago.

I will attempt to get the drivers updated again, if that does not resolve it I will check that everything is still properly mounted and connected and test again.

[slim spruce]

From what it sounds like the GPU might be failing. A clean install of the gpu driver would be the first thing to try, with the custom install method with "clean installation" checked.

[tropic laurel]

I updated the drivers, played and it worked fine, gpu ran cool and as expected, reverted drivers to test if it is related to the new update and old drivers and that seemed to be the case.

so anyone using a nvidia card ought to update their drivers for this patch, which is something one should always do anyway.

[slim spruce]

So it's fixed?

[tropic laurel]

yeah.

was just testing the old graphics driver again out of curiosity and to see if it was a consistent issue with that version of the driver.

[slim spruce]

Which driver to be exact?

And did it happen again?

[tropic laurel]

Woudlve been GeForce Game Ready Driver 552.22 and it did happen again. But the latest driver which is 555.99 works without any issue thus far.

So its an easy fix 🤷🏻‍♂️

I really need to stay on top of driver updates. Thank you for your help.

[hexed wave]

why will this gun setup only let me range to 300m?

[unique rain]

Because past 300m stuff stops rendering in

[deft crystal]

Uh, so I got this message after finishing a practice raid (I haven't played in an Unheard amount of time) What is it about? 2 Raids and both this happened

[silent sluice]

why isn't my arena level matching my eft level?

[woeful crystal]

So, i bought a CIS region of tarkov a year ago, and now i moved to other region but i still can play. If im gonna continue, do i gonna be banned?

[tawdry meteor]

wondering why my arena and eft arnt linked like my lvls are different?

[tawdry meteor]

anyone ever get to u about this?

[deep shell]

im having the same problem i tried everything only thing left was to delete and re install so i deleted now when i try to reinstall it just wont work it downloads to incredibly slow it would take like a month, cant even play arena now.....

[errant elk]

Can I get some Installation assistance with my bsg launcher please? My game wont even install.

[oblique vortex]

Why did my game's auto matchmaking throw me into a high ping server? I'm getting booted repeatedly and I had to ditch my kit because I keep disconnecting.

[stark grove]

why do i have like 12% desync and 80 ping?

[rigid egret]

Hello, did you have a problem when you reset the account to level 1? in my situation, they reset the account to level 20, not to 1, level 20 is my level in arena

[cedar sand]

@bold hatchEnglish only please

[bold hatch]

Hello people. Who can tell you? I bought the maximum pack, everything came in pvp, nothing came in pve. What should I do? What to do?

[cedar sand]

Items are delayed in PVE from the Unheard package if you upgraded after creating your PVE character

[bold hatch]

How long to wait for them to arrive? Or is it individual for everyone?

[cedar sand]

It's different for everyone, usually a few days

[bold hatch]

Thanks

[silent igloo]

hey guys, i just got a new pc and for some rreason when i shoot i have a big lagspike, can somebody help?

[wind summit]

any help?

[silent igloo]

i guess do what it says, reinstall

[steel aurora]

click the big button that says "Reinstall"

[wind summit]

you guys are a wonder

[steel aurora]

thanks, here to serve and assist 😌

[hoary stump]

do you lose rep if you kill glukhar and/or his guards as a scav?

[frank plank]

Yes you do, Killing any scavs, boss guards, bosses, or similar as a scav, will lose you rep.

[rigid egret]

Hello, did you have a problem when you reset the account to level 1? in my situation, they reset the account to level 20, not to 1, level 20 is my level in arena

[hoary stump]

fuck

[barren palm]

Hi I need some help, I'm blocked from everything BSG, I was playing solo on PVE then my game froze and now I can't log in, cloudflare says to contact BSG but the website is also blocked, I email support at [e-mail] but was wondering if there is anything else I can do

[slim spruce]

Are you on a VPN?

[barren palm]

Hi, I'm pretty sure I'm not when I go to norton it says (turn on) and thank you for responding

let me check defender

no vpn

[slim spruce]

You need to wait for support to get back to you to unblock you.

[barren palm]

gotcha and thank you, any chance if you know their response time

[trim ledge]

как дела с поиском игры в пве?

[slim spruce]

soon

@trim ledge English only please

[barren palm]

awesome! thank again Sessamy

[chrome pivot]

I hope that you will get an answere fast, last time I have waited something about three weeks but it could be fast if your lucky, best luck to you!

[alpine geode]

its not just me then, i was going crazy, i even tested redownloading games from steam and the redownloaded bsg launcher from the website, it was fast as usual, its really the servers

[hollow rivet]

I think i have same problem. BSG block my ip. i try to using vpn after that but the game so lagging.
already sent email to support, but dont have answer in 2 days

[lunar rampart]

is the issue install problem has been solved?

[main basalt]

Can Killa spawn underground again???

[cedar sand]

No but he can run down there from the escalators if he wants to

[main basalt]

cant seem to find him, even though the spawn is 40%

Am i missing a store or smth? Throwing nades at Oli, Idea, Goshan and middle

[cedar sand]

He has over 200 spawns

Basically anywhere on the ground floor and upper floor that a scav can spawn, he can also spawn at

So you have to check all of Oli/Idea/Goshan one nade will not cover it all, and the ultra mall he can be anywhere pretty much, even all the food places upstairs

[main basalt]

I understand that, I bring like 8 flashes and throw them almost everywhere

4 Raids in a row and no sight of Killa, are the spawn chances different on PvE?

[cedar perch]

ouffff

[restive yoke]

ok so im trying to log in on the website to redownload the game and when i get the email it shows up but theres no code any way to fix this

[junior ibex]

can someone help me download tarkov?
im getting error 108003
i tried looking it up but i dont understand what im doing differently

[elder echo]

im playing arna and i have reached the required amount of exp for the preset but its not unlocking can anyone help me?

[cedar perch]

How to fix this

[mild estuary]

really getting tired of scavs attacking in pve, is this a feature or a trigger some how? 35% of the time when i go into the mall on streets the scavs that were once fine are now all aggroed and charging me

it's dam near impossible to get my fence rep up using a scav with this occuring. It seems best to just use a pmc and kill everything so there's nothing left to shoot me and take car extracts when possible and never touch a scav run since it usually means rep loss with fence

[wanton nimbus]

I became a true believer and just upgraded to the unheard edition. I got my stuff on the pvp mode instantly but didnt get my stuff in pve

[junior ibex]

.

[merry wind]

ya this has been a known glitch for a long time now. It happened to me when i first upgraded and it took me 5 days to recieve my stuff.

[wanton nimbus]

I hope they fix it soon. I want the stuff I payed for

[oblique pagoda]

anyone know why I get constant "backend errors" when I try to go to the traders? I used to get these a lot but its really annoying and its happening constantly now.

[tepid hatch]

@glad tundra

[glad tundra]

Anyone know anything more about the error post suspicious behavior in the launcher?

[tawdry meteor]

could anyone help me make it so my arena and eft accounts are linked?

[ornate matrix]

??issues

[white steppe]

Some common known issues:
EOD users that upgrade to Unheard Edition are receiving their items in the PVE mode delayed. This usually happens within a few days.
Arena and EFT syncing progression with a delay
If you are experiencing any of these issues, they are known by BSG.

[slim spruce]

Are you on a VPN or shared internet?

[glad tundra]

No VPN and the internet is mine alone and I’m the only PC on it

[slim spruce]

"Suspicious behaviour. CF-RAY

May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress [IPV4 and IPV6] (you may use https://www.whatismyip.com/ service for that). You may contact support via site https://www.escapefromtarkov.com/support/contact or by an email [e-mail]"

from https://www.escapefromtarkov.com/support/knowledge/426

[glad tundra]

I saw this yesterday? Can you explain it more? Like for instance how the heck this even happen?

[slim spruce]

It detected suspicious behavior on your internet address and blocked you.

[glad tundra]

What’s qualifies as suspicious?? I have done absolutely nothing different on this pc than the usually stuff and streaming everyday

[slim spruce]

No clue

[glad tundra]

Is the CF-Ray id what’s Written in the Error message I’m getting ?

[slim spruce]

it's on the page

try the website

[solemn storm]

CAN ANONE HELP ME OUT
when i try to lean right,aim and shoot it just make my unlean
this has been happening for like a month and its annoying
i tried changing my keybins and everything nut nothing is working

[quick carbon]

i have an issue with my game. since the last update my game keeps lagging after 3-4 rounds. i had no problem running the game before the newest update. my ram is always on 90% since the update. can someone help me?

[winged fox]

i can't seem to find any raid with other people, matching takes more than 10 minutes and when i finally load in there is nobody else, i have selected all EU servers and north america too but i can't find anyone else, is the game dead?

[slim spruce]

Do you have 16GB?

[quick carbon]

yes

and thas't why i don't understand why

[slim spruce]

You can try raising page file but otherwise you might have to upgrade

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

It's normal to have to restart your game after a few matches.

There is a memory leak in the game for a long time.

[quick carbon]

thank you

[frank notch]

is anyone else constantly getting certificate validation error? I feel like its happening so much more than usually

[slim spruce]

which error message exactly?

[frank notch]

backend error: certification validation error

[slim spruce]

Are you on a VPN or an unusual internet setup?

[frank notch]

on V P N

[slim spruce]

Can you try without the VPN?

and if it only happens rarely, try verifying integrity of game files

[frank notch]

ok it is sort of rarely but its just been happening more often than usually thank you

[mossy kernel]

Hello there, Im experiencing issues connecting into raids on EFT EOD edition, trying to connect after loading map and loot it gets stuck and lost connection, somebody can help me? I got head ache of trying to play EFT

[slim spruce]

Does factory work?

[mossy kernel]

yeah

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/439

[tribal plinth]

tell me why 8/10 raids i get connection issue please

[slim spruce]

see above

[tribal plinth]

i did and it didnt help :/

[slim spruce]

Factory works?

[tribal plinth]

yea

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[tribal plinth]

now it just crashes

[slim spruce]

What is your ram usage at during gameplay up until this happens?

alt tab and use task manager

[tribal plinth]

like 9gbs so its at like 90%

[slim spruce]

how much ram do you have?

[tribal plinth]

15.2 can i reduce it?

[slim spruce]

You might need to upgrade because your pc can't handle the game at the moment.

[tribal plinth]

even if i lower graphics?

[slim spruce]

You can try

[tribal plinth]

yep its fixed....

[dusky pecan]

I'm getting a bug where I cant shoot or pack mags is this a new knows issue?

[lean marten]

Hey guys, just got a new computer, tried downloading tarkov, it wont go past this. Tried multiple browsers.
@slim spruce no, just my home network.

[slim spruce]

are you on a VPN?

[lean marten]

@slim spruce I had to wait a minute to respond, no just my home network

[slim spruce]

This specific error tends to come and go at its own.

[lean marten]

is there some way I can get a download link or something? kind of seems ridiculous if I just have to wait and hope for some random amount of time.

[slim spruce]

the pins

[lean marten]

got it, thanks!

[cedar vessel]

Please fix South East Asia server, I got over 500mb speed with LAN connected and i still have to use the VPN to make the game atleast playable without getting disconnected mid raid every 10 second this is NOT okay, it wasnt like this until an update and since then i have to pay extra just to play the game and it doesnt even guarantee myself that i wont be disconnected. Please fix this ASAP. I hate dying for nothing because i always get disconnected every 10 second or so.

[neat wyvern]

hey if i buy the prepare for escape edition how much would it cost to upgrade to unheard later?

like would it be the same price or more expensive if i upgrade instead of just buying unheard

[slim spruce]

It would be Unheard - what you have paid so far

same price if you upgrade in incriments yes

But you just pay tax additionally

[neat wyvern]

ok thanks

[compact breach]

hello, I've just bought the unheard edition, I upgraded from eod to unheard and I received my perks on my pvp account but not on my pve one

[cedar sand]

Your package will take some time to apply in PVE mode, this usually takes a few days or so

[compact breach]

Oh I see, thanks!

[dire wedge]

God damn the matching this morning wth

[cedar perch]

40GB ram is enough ?

[clear canopy]

i reccommned at least 256

[cedar perch]

Lol

[restive yoke]

@slim spruce when i try to login in on my account to download tarkov and 2step verifacation is on and it gives me the email but no code any way to fix this?

[neon smelt]

Can anyone explain what this error is? After the recent patch it kept popping up so deleted game and launcher then reinstalled now this is all that pops up?

[spark lion]

When I’m awaiting session start when loading into a raid my tarkov crashes and I get a microsoft pop up, has anyone got any solutions

[odd snow]

anyones scav rep just plummit for not reason? was 0.9 yesterday booted up today to -0.03

[cedar sand]

I am sure there is a reason

What edition of the game do you have?

[cedar sand]

What does it say? I am assuming you mean a blue screen?

[cedar sand]

See the pinned messages

[spark lion]

It doesn’t blue screen.

It comes up with this

[cedar sand]

What are your system specs?

[spark lion]

It worked fine until the second from last patch that happened like last week

I’ve played the game for like 4 years.

[cedar sand]

I understand that, but you are here for help yes?

Because it is not working right now

[spark lion]

Yeah yeah yeah, my specs are a 2060 nvidia, i have 32GB of ram i believe

I play on an acer predator laptop

[cedar sand]

What texture quality do you use? And do you use MIP streaming?

[spark lion]

I use lowest quality on everything i think and i don’t know what MIP streaming is lol

I’m like a complete noob with pc’s sorry lol

[cedar sand]

Make sure MIP streaming is disabled in the graphics options and honestly try putting your texture quality to medium

And then make sure your drivers are up to date

You can use NVIDIA GeForce Experience or go to NVIDIA's website for the display driver

[spark lion]

What drivers do i need to check because i have the nvidia app thing and that is up to date. I check it weekly

[cedar sand]

Well you didn't tell me what CPU you have

So I can't offer you any advice for that

But the end result is the same

Go to your manufacturers website and check if there is anything that is more recent than what you are on

You could also try manually adjusting your page file because I don't know what type of memory you have, just how much you have of it

??pagefile

[white steppe]

#community-support message

[neon smelt]

appreciate it

[cedar sand]

I think start with adjusting the page file and turn off settings like HBAO and SSR if you haven't already

And then see if it will let you load into Factory, and then work up to bigger maps and see if there are any issues

[odd snow]

Unheard, on PvE mode

[cedar sand]

Do you have the Mark of the Unheard equipped in your special slot?

[odd snow]

i do

[cedar sand]

Well then we found the reason

[odd snow]

very well made game very awesome

[rigid egret]

Hello, did you have a problem when you reset the account to level 1? in my situation, they reset the account to level 20, not to 1, level 20 is my level in arena

[spark lion]

I turned them two settings off and it got me into factory thank you so much. Gonna try other maps and see if they work too.

[wind spindle]

I've got tarkov arena recently. Every time I queue into the game I get to loading presets and then disconnect. I don't mind because I can reconnect although I mis the first round or two. More recently though is I have started to crash. The most relevant thing I can think of is this in the log Failed to reset _animator for asset id 809994752. If you need full log or other let me know. Oh and when I do end up crashing I recieve abandment penalty even though it lets me reconnect

currently in the process of verifing my file integrity for another time but last time it didn't help so I don't think it will now. Nope. nothing changed

[vivid briar]

Hey, i have 1660 Super, i5 10600k and 16 gb ram. Would this specs be enough to play Tarkov or do i need to upgrade my ram to 32?

[cedar sand]

Upgrading to 32GB of RAM is highly recommended for EFT

Some people can manage on 16GB with the help of an increased page file

But 32GB is what most people end up with if they plan to play Tarkov for long

[loud coyote]

my buddy is in NZ and used to be able to play NA West servers with me and my US buddys but now he cant cause his pings to high he played with us all wipe up until the REF update and now he cant play any NA servers his pings 200+ on any of them hes tried vpn and nothing works anyone have the same issue or know a fix?

[vivid briar]

So other stuff like cpu and gpu should be enough right?

[wind spindle]

so am I just fucked?

[tidal orchid]

my game keeps crashing on interchange around emercom extract and the scav camp... does anyone have this issue?

ended up MIA a couple times because of this

[mint mica]

Anyone experiencing stupidly high ping and packet loss?

[frank plank]

I had crashing issues, I still might, but completely removing my GPU drivers using DDU (Display Driver Uninstaller) Then cleanly reinstalling them manually. There's videos on how to use it on youtube, i had a whole session of tarkov gaming without a single crash, Which is a good sign.

[spark lion]

Thanks for the tips. I turned off couple settings and it’s completely fixed my issue

[gaunt harness]

any fix for ref quest's in arena?

i mean sync arena and eft

[twin wind]

Is anyone getting "Bad hideout timestamp" error in hideout on PvE? I get it after a run or two and have to restart my game. I also get a marketing bug sometime too.

[dire wedge]

matching still an issue right now?

[inland raven]

are all these fake

[cedar sand]

No, just expired

[lime dagger]

How does one get a job as Support at BattleState games, it seems like a damn cushy job since they do absolutely nothing in regards to supporting their customers.

I'd like to be paid for doing nothing too

[inland raven]

are there any right now?

[ornate matrix]

Nope

[inland raven]

what about those packs like last christmas where it gave an aug

[ebon marsh]

does anybody know if you buy Unheard edition now do you still get cultist jacket?

or was that a special time thing

[gleaming pumice]

5800x3d, 32GB ram, 7900GRE, and still getting 70 fps on streets sigh

[ornate cobalt]

bought the unheard 1 entire week ago and still no items

[twin wind]

Hahahaha that's what you get 🫵🏻 hahahaha idiot

[edgy acorn]

I downloaded battlestate launcher, It opens I login and it instantly disappears after that like nothing was open. Does anyone know whats going on or how to fix?

[slim spruce]

Can you explain more?

[edgy acorn]

Could you hop in a vc and I can screenshare? Like I have the app on my desktop, I put in my email password and as soon as I click login, it acts as if its gonna load me into the launcher and it disappears.

[slim spruce]

sure

[fierce cedar]

Hello, I got a bug where I cannot get my Lucky scav loot, it says i don't have room for the items but i made the room, restarted the game 2 times, checked the files and still can't do anything... Does anyone have an idea of how i can deaal with that ?

[cedar sand]

You need more room

You could have like 6 backpacks in there (very rare)

[brisk iron]

i am getting flashbanged in hideout

[cedar sand]

Change resampling to 1x off in your graphics settings

[brisk iron]

is this a new bug ? it was okay just yesterday and i didn't update any drivers

[cedar sand]

This has been around for a while

[brisk iron]

hmm, okay then thanks

[keen frost]

i upgraded to the unheard editon from EOD and my stash items are on pvp but not pve can anyone tell me how this was fixed

[ornate matrix]

??issues

[white steppe]

Some common known issues:
EOD users that upgrade to Unheard Edition are receiving their items in the PVE mode delayed. This usually happens within a few days.
Arena and EFT syncing progression with a delay
If you are experiencing any of these issues, they are known by BSG.

[gleaming pumice]

Is there anything I can do to increase my FPS on Streets? Specs: 5800X3D, 32 GB Ram, 7900GRE. I'm only getting 70 frames.

I play at 1440p and have low texture settings enabled

Other maps I get 140 frames so I guess its another type of poorly optimization on streets I guess

[nimble prairie]

I'm having the same issue. It appears that the items get deployed to your PVE account a few days later (3-5 on average), but I would create a ticket just in case on the website.

[hushed sandal]

is it just me or is the lighting when u zoom in on a Tac30 not working right? can be bright out when u pick ur gun up look down that scope it looks darker??

[bright lintel]

cant use message functions, start a chat type 1 time and the others msgs dont go out or vanish

[brisk iron]

try increasing the texture and shadow quality to medium and high respectively

[gleaming pumice]

Will give this a shot

Thank you

[brisk iron]

np, increasing the shadow and texture quality helped my laptop a bit with stutters maybe it can work for the fps too

[gleaming pumice]

Would you recommend turning the low texture mode for streets off too?

Because I think that setting overrides manual set texture settings

[brisk iron]

well my vram is 8gb so i keep it turned off because then i have to set the overall textures to low whenever i go streets from other maps, but your vram can allow you to keep it turned off

in return you can utilize your gpu more, can't really say much

[gleaming pumice]

Thats true, with 16 GB Vram it might be fine

Especially on medium

[barren palm]

Hi, does anyone know the normal response time for BSG Support? my IP is blocked by Cloudflare

[barren solar]

anybody know how to fix this its been stuck on this for a while and wont download

[slim spruce]

wait 10 minutes it should start

[barren solar]

okay thank you

[obtuse pelican]

🥵

[barren solar]

this shit suppose to take along time to?

nvm its working now

[alpine geode]

anyone getting the loading profile data again?

@slim spruce my issue is back again, remember the last time, i was able to make it work by changing the DNS, now its not working. got any ideas

[sinful knot]

why tf are scavs thowing fucking nades at me over a wall when ive legit dipped back 100 plus meters. theres so fucking way this game is that fuckign dogshit

[slim spruce]

what problem?

[alpine geode]

loading profile data.

[slim spruce]

change the dns again, try 1.1.1.1

[alpine geode]

trying now

im still stuck on loading profile data, ive been seeing a lot of people having this same issue again.

[slim spruce]

i see nobody

[alpine geode]

i mean if you search for the chat there are results, sorry

it worked now, hopefully this sticks

[arctic quarry]

Anyone know when I will get my items for upgrading to unheard edition?

[sharp ore]

Anyone know why I’m getting this error code ?? Game won’t load up

[arctic quarry]

Idk if anyone helping in here is in here rn

[sharp ore]

Ah, ok. It’s so weird, I can’t load the game for nothing

[arctic quarry]

Try restarting pc

[sharp ore]

Lemme give it a shot

[arctic quarry]

Lmk if it works

[slim spruce]

Go here

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And first back up these ini files by copying them to another folder on the desktop.

Try deleting control.ini first and try again, then delete the rest if you still have the problem.

If this doesn't fix the problem please paste the files you backed up to replace the files that took their place in that folder.

[arctic quarry]

@slim spruce do you know when I should get my items for upgrading to the unheard edition

[barren palm]

anyone have any experience with getting Cloudflare Blocked? how long until you were able to play again?

[agile tiger]

hey im trying to get a promo code and its us but my game is eu does anyone know how to change to us?

[slim spruce]

Are you on a VPN?

[slim spruce]

What kind of promo code?

[slim spruce]

Soon

[sharp ore]

I deleted and am trying to reinstall the game and now it literally won’t. It’s just at 0 KB/ 0 KB

By the way, I really appreciate the help

[hot locust]

is it me or is my scav rep not going up from killing pmcs in pve?

[balmy condor]

object reference not set to an instance of a object. is this game ever gonna be playable. every update they break the game. cant load into the menu or anything

object reference not set to an instance of a object. what kind of error is that

[alpine geode]

tarkov weird

[alpine geode]

@balmy condor i think its a server end problem, when did ur occur. mine happened last night

[balmy condor]

all day yesterday and all day today ever since the update. 20 mins after last nights update its happend. kicked me from the game and now i cant get into the menu

[alpine geode]

@balmy condor same. yeah its a server issue

[balmy condor]

gotcha.

[alpine geode]

have you tried using a vpn? for some reason i got pass the loading profile data

[balmy condor]

was just about to try that. imma clear chach and integrity check it and restart pc. its weird all my buddies been playing all day no issues

[alpine geode]

this happened to me last month as well. had to wait for a patch to fix it

yeah apparently vpn is a workaround for this

[balmy condor]

i cleared my chach and intergrity check and so far its working. i got my vpn on too sso will see. love the game but so far every update ive had issues and issues.

[alpine geode]

i feel you, hopefully they fix the servers soon

[merry wind]

Im having a issue where ragman isnt upgrading to level 3. I have ALL of the requirements and i even reset my game. Any fixes?

[odd grove]

What are the recommended specs for streets now

[odd grove]

Lemme see

[merry wind]

wait nvm it saya i need 0.30 but i was looking where it said 0.3. Im just dumb lol

i should probally go and do his quests lol

[odd grove]

Lol

How do u not have ref

[merry wind]

PVE

[odd grove]

I see

[agile tiger]

stash space

ERROR: 305008

AN ERROR OCCURRED WHEN ACTIVATING THE PROMO CODE. INCORRECT PRE-ORDER REGION.

[wind spindle]

Can someone help me fix the "Server Connection Lost" on round start in EFT Arena. It happens when loading presets. At the least I can reconnect but it's getting to be very annoying.

[stable wyvern]

is this normal?

[wind spindle]

Can somone pls fucking help. It's starting to cause me to get hit with leaving penalties when I don't even get a chance to play

[fathom gorge]

do i have to kill scavs here?

its fence quest

[mental dust]

yeah

[smoky berry]

Kill raiders on lighthouse as scav

Worked for me

[vivid briar]

hello, I want to report a bug in the game, my friend found it in YouTube shots, I ask him not to ban it, but to give him a donation because this bug is fresh as my eggs, the essence of the bug is that you can loot the bunker through the door

[next flint]

i wanna know where a scav can kill me in crack house with 12.7x108mm B-33 in intel room not even a player scav just ai on customs can someone explain where this was shot from

[cedar sand]

You can report a bug in your launcher, in the game settings menu

[cedar sand]

From the scav base, with the 12.7x108mm mounted guns

[next flint]

yeah but how does he shot that mounted gun threw 2 walls

brick walls

[cedar sand]

You just asked someone to explain where you were shot from

And the entire side of the building facing that gun is glass

They can see through there pretty well

[next flint]

i wasent in that room tho

[cedar sand]

Welcome to Tarkov

[next flint]

i was in the room facing ruaf

true

scav just had a better gaming chair

[glad mulch]

I am unable to load into shoreline as I keep getting disconnected from the server

[autumn mica]

wsp with that quest reward? it also wont let me complete the quest

restarting my game let me finish the quest but now it wont let me accept gunsmith part 5 because "im not level 10" even though im level 23

and now it wont let me open the tasks tab

ima jsut do an integrity check i guess

it worked

[summer light]

Anyone know why I can’t sign in keeps saying cannot find email when I go to change password even tho I know both my primary and back up email

[slim spruce]

You need to use the correct region codes, they can't be changed. Where did you get it?

[glad mulch]

I am unable to load into shoreline as I keep getting disconnected from the server and i get severe packet loss at the beginning of most raids

[cedar perch]

High ping during gameplay, my friends too.

[slim spruce]

@ornate cobalt English only

[twin wind]

I’m having similar issues. Quest rewards looking like that “bad hideout timestamp” error code and even a flea market bug. Luckily none of these are stopping me from playing. Try clearing cache and verifying data in the launcher. That’s all I can offer.

[raven valve]

I just killed big pipe and knight at customs but birdeye is not there but i still can hear his lines. can someone know whats happend?

[short night]

does anyone know why my foliage (grass,trees,bushes) textures are broken? havent played since 2021 and after loading it up all of the grass is just blotchy squares

[agile tiger]

i got gifted from a friiend

[slim spruce]

You can only redeem EU codes when you have an EU game

There is not a way to change the code's region.

[rain forum]

anyone been able to fix arena xp and normal xp not syncing

[vernal relic]

can someone help

[shell bronze]

how much ram do you have?

[vernal relic]

exactly

only 8s\

[shell bronze]

2 sticks of 8?

[vernal relic]

1 stick of 8

should i upgrtade to 16

im typing with a broken wrist its hard so my spelling i0s bad

ryzen 3 8gb of ram and a decent grapics driver

[shell bronze]

that’s your problem, Tarkov is horribly optimized and has memory leaks. upgrading to 16 might help but ideally you should have 32gb

[vernal relic]

ok

ill see what i can buy

[shell bronze]

you said you have a ryzen 3?

[vernal relic]

mym....

[shell bronze]

what kind?

[vernal relic]

new ryzen 3

it runs anything besides tarkov rlly good

like i can run a game such as r6 at like 160 fps

[shell bronze]

yeah Tarkov is also CPU based bc it has to load every asset in the map as well as every item on all players and scavs and keep track of, so a ryzen 3 will struggle and that’s also a reason

[vernal relic]

when me and my friend checked during a raid my cpu was fine by my ram was overlcoki0ng hella

i can load into a raid abt half the time

[shell bronze]

yeah for sure get more ram and test it out 8gb is really bottlenecking your pc

[vernal relic]

how do i test it

[shell bronze]

get 32gbs of ram and see where you’re at but that should fix the problem for the most part

[vernal relic]

ok

[shell bronze]

when your playing or loading in have task manager open and you’ll see your ram just sit at 100% usage the entire time i bet

[vernal relic]

yeaaaa

[shell bronze]

i have 32gbs of ram at like 6000mhz and i still have like 90% usage most of the time

[vernal relic]

damn

[shell bronze]

the game is just not optimized but do try that and let me know

[vernal relic]

ok

ill dm u ina sec

[shell bronze]

for sure any questions you got just lmk

[elder crane]

how do you fix the bad time error and not being able to heal after a raid

[elder plaza]

ive played a lot this wipe and got to mid 30 lvl and then quit for a couple months. i just logged in today and my account is completely reset. level one, no hideout upgrades, nothing. I never remembered resetting it.

is there anything i can do?

my achievements are reset too

[past stag]

Every time I try the game, I either find a cheater or get kicked out of the game because of a crash

I tried, but I can't play the game due to a lot of crashes

[edgy hearth]

i'm level 13 whats a good pistol to get for the quest? my brothers been buying me a fully automatic glock but even when spraying someone in the legs the damage is magiclly getting absorbed so i'm giving up on asking him to buy me the glock so is there any alternatives i can do to make my life easier

[small ice]

how do I get rid of the suspicious behaviour message on the log in screen on the launcher

I've tried absolutely everything Ive spoke to the support team, I got no where and my request was closed??? I tried EVERYTHING, I sent them my IP addresses, I changed my internet proxy to theirs, my internet is perfectly fine I don't understand why they can't just remove the message off of my account. I've done LITERALLY EVERY SINGLE THING possible to try resolve the issue and have gotten no where and am on the verge of getting my game refunded because I literally can not play it. I don't want to refund it because I really like escape from tarkov but I've gotten absolutely no where with the support team and their responses started aggrivating me because it was like they couldn't understand that I was telling them I try what they're asking me to do and it gets me no where and just wastes my time and I really don't know what to do at this point

:/

[split panther]

if i reset my pvp account will that also reset my pve account

[pine geyser]

is there a way to get unbanned my friend got banned unfairly with no reasoning given as he was banned permanently

[slim spruce]

he's probably a cheater

[worn inlet]

https://www.youtube.com/watch?v=cfh28hkUoLc

[compact pendant]

so I bought the unheard edition five days ago and still haven't got my stuff 😤

no pockets or nuffin

[pine geyser]

Except he wasn’t. I’ve played with him and have died multiple times we get Molly whipped by the AI on multiple occasions

Is there a way to appeal it

[slim spruce]

battleye support. if they don't reply you'll know why

[mystic folio]

Is there an issue with this current version of Tarkov? I just moved and got my computer setup and I am getting 103003 errors w/ game file integrity issues. I can't tell if something got messed up during the move or if its a software issue. The rest of my setup is running smooth and all my other games are running well

[tulip jetty]

Dumb question i will not lose the Compensation right it. Like i dont use it etc

[dense cliff]

goodnight/goodmorning to everyone

[gray geyser]

anybody else missing unheard perks in pve but have them in pvp?

[strong pond]

Hello, I am a Korean user who is enjoying Tarkov in Korea. My nickname is UUser121. I upgraded from EOD edition to unheard edition on June 17, 24, but it does not apply to PVE servers only... Could you please help me?

[slim spruce]

This problem is known, and will be fixed soon.

[strong pond]

Thank you, my friend!

[main basalt]

I have like over 10 interchange runs in a row in PvE and havent found killa once. Is he even spawning? OR are the nades broken and hes just not screaming?

You know its bad when i have found more gpus than the boss itself

[dark mulch]

when im trying to sign into tarkov through the launcher it wont send me a verifaction code to my email. but when i sign in through the website i get the code anyone know why ?

[edgy imp]

yall know if an i5-11400 can run streets with a 1660 super if i upgrade to 32 gb ram?

[sharp ore]

For the life of me after deleting Tarkov because of an error code that was popping up I tried reinstalling it and it wont down load. It says 0/0

[patent cloak]

getting error messages saying game files integrity compromised repair required. after staring repair stays at 0. one time it went through and then to me repair unable to complete uninstall and reinstall and now saying C:\Battlestate Games\EFT\ConsistencyInfo file could not be found

Integrity check error

ERROR: 109002

C:\Battlestate Games\EFT\ConsistencyInfo file could not be found

ERROR: 109005

[slim spruce]

if you can not repair reinstall

[patent cloak]

on 3rd install

[slim spruce]

run a disk check on C

[patent cloak]

no prob.

[patent cloak]

any other ideas?

all stuff in tarkov help is like 2020

[sharp ore]

Ive restarted my pc, deleted all temp files. Unistalled the launcher and reinstalled and the game still wont download. Just stuck at 0kb/0kb. Beyond frustrated rn.

[patent cloak]

SAME..... had a long ass frustrating day at work and wanted to come play a stressful game and i get this shit.... mission accomplished BSG

[slim spruce]

If you keep getting repair you need to white list the launcher and game folders in windows defender, reboot and reinstall once more

defender is removing files

[sharp ore]

Completely unbelievable... After that patch I was getting a weird error code and couldnt load up. Was recommended to delete the game and reinstall and now it wont reinstall. Havent been able to play the last two days.

Its an issue I believe the game has had for a while now. Cant believe it hasnt been fixed yet. I see a lot of other people with the same problem online .

[slim spruce]

this problem is different and known

you can use the manual install in the pins but it might also be slow

[sharp ore]

Ive literally been trying everything this whole day. It wont download for nothing

I really appreciate you trying to help me by the way, im just so frustrated

[patent cloak]

same but i was abloe to play yesterday and then started having this issue today

yes @slim spruce ty trying what at this point

[slim spruce]

the 0/0 should be only for about 10 min max

[sharp ore]

It sits like that forever for me. I even left to eat and came back and it was still in the same 0 out of 0 lol

Its crazy...

[patent cloak]

currently reinstalling with out adding the update to see currently at 39%

[quiet burrow]

uh whys this happening

jsut got back from being out of town for a week and this happened and it loged me out

[slim spruce]

Are you on a VPN?

[quiet burrow]

yeah

[slim spruce]

Disable it

[quiet burrow]

word

worked

bless

[sharp ore]

That was a quick fix lol

[patent cloak]

@sharp ore @slim spruce so i deleted everything restarted ran download as admin. ran launcer as admin. did NOT add update with first install and then added update now able

[slim spruce]

ok

[patent cloak]

idk if that worked or what lol

[sharp ore]

Nice job bro, happy for you. Sessamy you the GOAT

[patent cloak]

same

[sharp ore]

What level are you Emikk?

[patent cloak]

12

[sharp ore]

This your first wipe too ?

If they some how help me out tomorrow and fix my game we can run some raids if you want

[torpid bridge]

can anyone answer my question in #weapon-modding

[elfin thunder]

Hello, this is probably a common issue and heard alot but i am wondering when i will get my unheard edition upgrade to my pvp account, thanks

[slim spruce]

You mean the special things for pve that you have on pvp already?

[elfin thunder]

Yeah when or how long does it take to be delivered to your pve account

[slim spruce]

soon. Things may take a couple days for some.

People are getting it just not immediately.

[elfin thunder]

okay, i appreciate it thank you

[mortal oak]

does anyone know why my arena isnt connected to my main eft account

[cunning dock]

Are the ballistics still bugged? Got shot once by 7.62x39 PS into a class 6 zhuk (thorax), and it wrote 5 collateral hits in the death screen + 1 death hit. I recently heard of a bug where the AI bullets basically bounce a bunch of times inside your body/armor

[unreal roost]

Uh hey guys im still having a bug issue cant seem to get help on it tbh

i cant use my shooting range or half my hideout

[cedar sand]

Can you be more specific please?

[cedar sand]

AI fired rounds can fragment

[unreal roost]

Ah sure yes

i load into the hideout i walk toward the shooting range once i get to the gun shelf the entire thing turns into black and white blur along with my hall of fame area

it even does it from the overhead view itll turn the entire hideout black and white

i placed the ticket but i cant even properly use my shooting range anymore

[cedar sand]

Do you have resampling set to 1x off in the graphics options?

[polar saffron]

anyone know why my loading loot is so slow itsn ever done this before maybe cuz of the updates im on i7 1080 32gb no m.2 2400mhz i didnt have tis problem before

[chrome ferry]

same for me, since last update im getting random unity engine errors mid-raid and the game is shutting down... really frustrating.... 7800x3d + 3080ti + 32GB DDR5

[chrome ferry]

i got a recording of the crash if someone wants to see

happened again

[earnest merlin]

Hey while playing arena i constantly get server connection lost before every single match. Any ideas how to fix it?

[rocky oxide]

So I have a ACER nitro 5 gaming laptop and I'm having troubles running EFT smoothly and with other players the research I'm doing says my computer is more than fit to run this game at almost max settings I could be ignorant and not know what I'm looking at but when I play with others I crash and I have to lower my graphics settings to run it well to the point I'm looking to build my own PC just so I can play this game properly am I missing somthing? What do I need to look at to figure out if I can fix this with the laptop I already own

[vital folio]

does someone has the same problem or has a fix for it?

[unreal roost]

dunno

have to check

[cedar sand]

Change resampling to 1x off

[vital folio]

it worked thx

[dense sparrow]

I've noticed lots of issues that just appear for me?
Like not being able to hear some audio files
example:
d-2 Door sliding,
random voicelines, but my friends can hear them
Granades or even see the granades

[granite flame]

Hello... I just started playing EFT few days back, i have been having this problem, need your help - "server connection has been closed due to low connection quality"

[viral anvil]

Hey! I have standard edition but want to play PVE...is there going to be a way to play without spedning the 250$ to upgrade, since I have owend the game for 4 years ish

[cedar sand]

This month PVE is slated to be added to the expansions page as an add-on

[viral anvil]

You have any idea on what day and the pricing?

[cedar sand]

No and no

[cunning dock]

So a single 7.62x39 ps round can one tap a class 6 armor? That's a thing?

[green hornet]

how do you activatew a game code if i bought it as a gift for my friend

[cedar sand]

In the launcher

[slim spruce]

on the promo code section on the profile on the website

[green hornet]

i was giving him the wrong code like a dummy thx though for the help

[clever delta]

What day is PVE mode for all editions coming?

[orchid yoke]

my mic keeps not responding whenever i'm on lighthouse, streets, or ground zero, not even kidding

[fierce ravine]

https://i.imgur.com/xw1OZKU.png

https://i.imgur.com/d9KcD3m.png

[slim spruce]

can you get to escapefromtarkov.com ?

[fierce ravine]

yes

[slim spruce]

Are you on a strange internet setup or a vpn?

[fierce ravine]

nope my home internet, just got a new pc today

[slim spruce]

This happens before the main menu?

[fierce ravine]

look just did a video

oh

here cant get pass that screen

[slim spruce]

reboot your modem and router by power pulling for 15 seconds

[fierce ravine]

already did

[slim spruce]

reinstall the launcher

[fierce ravine]

ok so i deinstall everything

game+launcher

give me 10mins, brb

[marsh canyon]

amd radeon r7 200 series intel core i5 2400 8 gb ram how much i have fps in tarkov

[slim spruce]

8gb of ram can not realistically play the game

[marsh canyon]

16?

[slim spruce]

Yes, and your GPU can not play it either.

And your CPU is too weak unfortunately as well.

[marsh canyon]

how many fps would you have with 16

[slim spruce]

You will likely not get any fps with that gpu

5 maybe

[cedar sand]

Most likely wouldn’t even load into a raid other than factory with that

[slim spruce]

@marsh canyon You may not ask for such things

[marsh canyon]

okay

means you shouldn't take a game with this kind of PC

[slim spruce]

You can not play with that pc correct.

functionally will not play at all

[marsh canyon]

what is your computer

pc specs

[slim spruce]

12900k 4090 32gb ddr5 6000

It is considered overkill

[marsh canyon]

oh nice how much you have fps in tarkov

[slim spruce]

140 at 1440p

[marsh canyon]

can the tarkov from the site be refunded?

if i buy it

@slim spruce

[slim spruce]

No

I would bet you $1000 your pc can not run the game.

[iron bridge]

Every time i try to play as a PMC i get the message Server Connection Lost but my game runs jut fine as a scav how do i fix this?

[slim spruce]

https://www.escapefromtarkov.com/support/knowledge/439

[fierce ravine]

Reinstalled launcher+game and still doesnt work..
i dont know i tried everything - using vpn, disabling my firewall, restarted my router/modem, reinstalled game 4times ,admin mode etc
hm

[slim spruce]

Try another internet conection or vpn

[fierce ravine]

okay this is strange, disabled my ethernet and used my hotspot from my smartphone and it worked

vpn didnt work

only smartphone internet

but this doesnt make any sense, is my ip banned?

[slim spruce]

This means it's something either on your router firewall or ISP that is blocking it, a bad DNS server or you are blocked from tarkov servers by IP.

Changing your DNS to google's should be the first thing. 8.8.8.8 and secondary 8.8.4.4

[fierce ravine]

aight ill try

changing dns do not help

[slim spruce]

I don't know further help. It's either a router problem or your ISP.

[fierce ravine]

guess im gonna figure it out somehow
atleast i know its some internet issue

yea no problem

but to get there thx for help!

[rain forum]

anyone know when / if the arena to normal eft xp is going to be fixed?

im currently level 36 on normal eft and only 34 on arena but the arena XP is missing from normal EFT

[torpid folio]

how do we report hackers on this discord

[slim spruce]

if they are in discord streaming use #discord-mod-mail

[vernal relic]

can someone give some advice

im keep having server connection errors every like 1-3 raids, i have a ryzen 3 and only 8gb of ram

im upgrading my pc to 32gb od ram next friday or so and im wondering if that pwould fix the issue

[ember flume]

ontop of that do these specs run tarkov with like 60fps or better?
cpu: AMD Ryzen 5 3600 6-core Processor
ram: 16GB
gpu: NVIDIA GeForce GTX 1660 Super

[slim spruce]

Probably yeah

[ember flume]

thanks i dont know much about computers

[reef quarry]

Is there a known issue with Arena fully re-downloading every day? My friend and I have to update every time we play and there are no new patch notes.
Is this prep for future updates or is the update function bugged?

Or issues with syncing, causing some corruption?

[slim spruce]

no

[turbid cradle]

hi uh anyone know how long does a refund take

cause i tried buying the unheard edition for my friend so we could play peacefully but it took the money, then said it was refunded and never got it back on my card I used

[slim spruce]

There are no refunds

What exactly did you do?

[turbid cradle]

tried buying it with paypal and then it went all the way through and said it failed

it took the money and i didnt recieve it back

[slim spruce]

contact xsolla support

[steady pollen]

Any recommendations about mouse sensitivity for tarkov?

How much should I keep it at?

[clever delta]

up to you

[sage lark]

Why do I keep getting server connection lost? I was playing all night no issues now this happens all of a sudden

[remote raft]

backend error 1000

[smoky sundial]

im getting heaps of these

[low glade]

how do i put weaponds on my weapond rack

[wise cradle]

Anyone else having an issue periodically where they can't access the tasks tab on traders until they restart the game ?

[chrome ferry]

hey guys what parameter affects "loading loot" because on streets it takes ages for me to load the loot despite the fact that streets running fairly well if loaded... but loading time is crazy and doesnt match my PC specs somehow

[cedar sand]

More loot to load, more textures to load, more files to load

[chrome ferry]

thanks. usually im "the fastest" of our squad loading a raid but on streets my PC is cooked. or is my internet too bad?

[cedar sand]

What are your specs?

And Streets just loads longer than other locations because there’s simply more stuff to load, more textures to cache and more resources are needed, as long as you aren’t spawning late it’s not really an issue tbh

[chrome ferry]

ryzen7 7800 x3d 3080ti oc 32gb DDR5 M2 SSD

[hearty citrus]

I have a problem with the Ref quest.
I got to the quest to do on Arena (To Great Heights! - Part 1).
On Escape From Tarkov I see it and have accepted it, but on Arena I don't see it... it only shows me the daily ones.
I played and won a ranked game on Arena to test whether it would let me complete it anyway, but unfortunately it doesn't.
Can anyone help me?

[dreamy thorn]

??event

[white steppe]

The quest (Hustle) is no longer available and the bosses have returned to normal state. There are no current running events.

[drifting silo]

Waould anyone have any advice or tips for fixing the streets lag.

I have a 12900k , 64gb ddr5 @ 4800mhz, 3070TI. I can play streets fine with just tarkov but if I try stream or have chrome open or anything it works ok for a raid or 2 and then it will start to lag bad. It gest choppy and if I scope in it actually forces me to scope out without me doing anything. Then if i go to another map like customs it does the same then until I restart the game once or twice to try fix it. If I look on twitch then people seen to stream streets just fine and never get lag etc. Anyone seen this sort of experience before ? thanks

[astral mica]

how much mb can i upload a video on the launcher support? it's for cheaters?
can i use a youtube link?

[waxen turtle]

How to make sure my character syncs from Arena to EFT especially skills

My M4 and SAG does not seem like its going up even though i've been cruising thru games fragging and winnin

[slim spruce]

you can't report cheaters in the launcher no

only ingame

[astral mica]

Thank you. What if the ingame not working? it's been more months now

[slim spruce]

Not working?

[quaint kraken]

Im not sure if im right here with my request but maybe:

Yesterday I bought The Unheard Edition, but my PMC doesn't have any bigger pockets. The Gamma Container doesn't look any different.

Will it be a while before everything is unlocked, or what's going on?

[slim spruce]

It will be sent to you soon, it's a known problem.

[quaint kraken]

Tank you.

[full hill]

my first arena task simply isnt showing up. ive tried the "do a pvp session and then check integrity files" method 3 times and it hasnt worked. is there a good solution?

[tribal plinth]

my entire screen just got consumed by black

it was worse but it fixed itself a lil

nvm hitting esc fixed it

[tribal plinth]

now its completly black and i cant see anything

[loud crest]

I keep getting this issue asweel @tribal plinth anybody know how to fix this, its making my screen freeze

[lilac marsh]

Any idea if there's any bug with leveling strength and endurance? I barely gain any xp for my strength (0.05 max every raid) when I'm overweight and nothing at all for endurance when I'm not overweight

yeah I do and it it doesnt work

I didnt use any stims last raid and still nothing

I'll take a few screenshots once I do this woods raid

I'm still matching for a raid

I'll send a ss when it starts and after a sprint or two

oh its a bug with the air filter

i removed it before I started this raid and now its leveling up normally

i also have lvl 1 hall of fame

[unreal mortar]

can someone explainm why everytime i try and load into shoreline i get the error "server connection lost" before i even get into the damn raid

[lilac marsh]

I'll put it back on and try to see if the bug is resolved

[lilac marsh]

most likely from the servers you picked

[unreal mortar]

nope

[lilac marsh]

is it exclusively shoreline?

[unreal mortar]

idk

[lilac marsh]

try other maps to see if the issue happens

yep its the fp-100 filter, bugs out leveling up for me

I'l try

okay yeah now its working

weird

is that a known bug?

yeah thats what happened just now, first game it didnt work at all and slowed down, second it worked

[rigid epoch]

does anyone no why everytime i try to load in to a raid it makes my whole pc crash its never happened until i updated the game today

[rigid epoch]

i can only load factory

[clever delta]

[rigid epoch]

i dont know why

[slim spruce]

The game can change minimum requirements barely when updating.

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[rain forum]

Arena xp still not transferring

[obtuse falcon]

i bought the unheard edition but i didnt get 1 mil roubles on my pvp account

[slim spruce]

You do not receive the initial items twice.

You only get the difference between them in an upgrade.

[obtuse falcon]

what do you mean im confused sorry

so i upgraded from EOD -> Unheard

[rain forum]

so you'll get 500k when you claim the other unheard items . you'll start with 1m roubles on wipe.

[sick shoal]

why isnt the exp im earning in a arena transferring to my main?

like my acc exp not skills

[slim spruce]

be patient it takes time

[sick shoal]

how long about?

played standard eft for like 4 hours after i got off arena and it still didnt transfer

[slim spruce]

[sick shoal]

ok lmao

[twin wind]

You have to either do a raid and go back to your hideout or close and open the game again to make it properly load or whatever the stupid issue is that makes it not work.

[low glade]

It helped thanks

[sudden bramble]

do scavs still spawn in super early in interchange or did they fix that

[smoky marsh]

i keep gettting this when i load into a raid ever since the technical update ive tried to verify the game files and even reinsalled the game anyone know what i can do to fix this

[slim spruce]

Do you get it on factory?

[smoky marsh]

any map

[slim spruce]

Reboot your modem and router by power pulling for 15 seconds.

[smoky marsh]

ive tried that

[slim spruce]

Do you know anything about a dual stack connection?

[smoky marsh]

because i was also getting a very high ping before i thought it was to do with that

i dont

[slim spruce]

Usually the only cause for this if the pc is not being slow and causing it is having a dual stack lite connection, which the game needs regular dual stack.

But the help page for this says to contact support about this from here https://www.escapefromtarkov.com/support/knowledge/446

[smoky marsh]

ok ty

[gleaming haven]

Improved the edition from Edge of Darkness Limited Edition to The Unheard Edition, the pvp tarkov received items that The Unheard Edition should have, and the pockets became expanded, however, there was nothing in the pve tarkov (the background can also be selected, only in pvp tarkov). What to do and how to fix it?

[cedar sand]

You must wait to receive the items, everyone else who upgraded from EOD has also had to wait

It can take a few days

[gleaming haven]

Will the pockets expand in a few days too?

[cedar sand]

Yes, all of your perks will come

[gleaming haven]

ty 🥰

[nova crystal]

HOLY FUCK! What is this?

[young pecan]

why does my game stutter when i ads with any ranged scope

the game freezes for 2 seconds i cant use any sight than holos

[astral mica]

i have an issue in the game where lights will only turn on when i approach them

[balmy anvil]

Why haven't I been able to load into shoreline or lighthouse on pve?

[crimson lance]

because game double renders the scoped view so at first i lags as it has to render it for the first tiem, then it just lowers fps as it has to keep rendering

[placid umbra]

Can i somewhere see the error myself?

[fickle current]

is there an inspect hot key or is it double click; for the stash/ character inventory?
Also, double clicking food makes it use, rather than inspect, anyway to make food / health the inspect action in the inventory?

[cedar sand]

in your settings yes

[fickle current]

I'm having trouble finding the bind

[cedar sand]

it's in game settings

[fossil oxide]

I upgraded my game from EOD to the Unheard edition, i got none of the upggrades for it. All i got was the blue tag and nothing else, should i be concerned?

[cedar sand]

No, this happens to everyone that upgraded after creating their PVE profile, you just have to wait for the system to send you the stuff

[fossil oxide]

ok, i cant even use the unheard background in the main menu. @cedar sand

[fickle current]

Thank you so much!

[rancid ridge]

Hello, where can we report hackers apart from the in game options?

[ornate matrix]

Try reinstalling Battleye.
You can do this by going into your EFT Folder -> "Battleye" -> "Uninstall_Battleye" and then "Install_Battleye" and see if that fixes it

[ornate matrix]

Nowhere.

[fervent rose]

Can you run lighthouse with 16 gb ram?

[pale kernel]

I have a bug when I'm going to a match, so it takes a really long time, but my friends have already been in the match for 10-15 minutes before me and im playing on ssd, which is why

[snow maple]

idk if this can cause it but doesnt hurt to check it, how much space do u have left on your ssd? and on your other storage things?

[vivid briar]

The game worth me buyign and getting into ?

[snow maple]

u mean if its worth buying tarkov and u dont own it already?

[reef badger]

i have a question.. if i upgraded from EoD to Unheard, dont i get the bigger pouches aswell in PvE?

[proper scarab]

ive been trying to load into pve raids for two hours are the servers just wrecked atm?

[vivid briar]

yh

[snow maple]

if u have a good pc and some free time and u want to get tilted then yes

[snow maple]

the most frustrating but at the same time most rewarding game i ever played

[ornate matrix]

??issues

[white steppe]

Some common known issues:
EOD users that upgrade to Unheard Edition are receiving their items in the PVE mode delayed. This usually happens within a few days.
Arena and EFT syncing progression with a delay
If you are experiencing any of these issues, they are known by BSG.

[reef badger]

thanks, didnt know since im a returner :p

[abstract marsh]

One message removed from a suspended account.

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/439

[cedar sand]

@mortal mortar provide your system specs and explain your issue clearly

[mortal mortar]

its as i said, shot at a scav, game crashed the OS, its not booting the drive but the bios reconizes it
amd ryzen and 5700xt

it completely froze so PC so i hard rebooted it

[cedar sand]

If you cannot load into your OS I would try a CMOS reset

But this is something much deeper than Tarkov

You will need to reenable XMP/DOCP after doing this and verifying that your system is booting properly

And then I would manage your page file, ensure all drivers are up to date and sort your settings out

[mortal mortar]

im trying to find the cmos pins

[cedar sand]

You just remove the battery and wait like a minute and put it back in

[mortal mortar]

i have to remove the gPU to do that. but at this point i may as well

[cedar sand]

I mean your options are reset your system and try to get windows to boot or have someone else look at the system for you

[mortal mortar]

even if this was the case it probably wouldnt have happened with other applications, as the most they could ever do was crash just the application

i hit the reset button after the OS crashed. the game is on a different SSD

[cedar sand]

Man, you’re thinking about this in the wrong way, yes Tarkov may be the straw that broke the camels back, but it did not cause your systems instability, it just put the system under load and now you’re having to troubleshoot it

Stable system = no issues

Unstable system = issues

[mortal mortar]

put it though some stress of modded dayz but i havnt seen this weird behavior. idk of any obvious indication that my PC was unstable. but doing a hard reboot has a chance of screwing the system files

[cedar sand]

Especially during a memory related bsod

As I said, there are many steps you can take to troubleshoot what is causing your issue and resolve it, but just saying “Tarkov caused this issue” is going to do exactly nothing

[mortal mortar]

tarkov might have triggered that. the OS didnt give a bsod or any error code, it just completely froze

i didnt wait too long before rebooting though

[mortal mortar]

so i unplugged everything and removed the battery , its probably been more than a minute now. i think the CMOS is reset this way. its taking longer than usual to show anything

[cedar sand]

It will have reset your BIOS settings to default, give it some time and see if it can manage to boot windows

[mortal mortar]

it hasnt shown anything in the monitor since i put the battery back in and the GPU. maybe i should hit the reset button again ..?

[cedar sand]

If you aren’t even seeing your bios splash then you may need to make sure your GPU is properly seated

[mortal mortar]

ah fuck i put the gpu in the wrong slot

its the same thing

unplugged everything, removed gpu, take battery out, waited for a couple minutes, put battery in, put gpu back in, booted. the cmos should have been reset

[cedar sand]

If you aren’t even seeing a splash screen then something isn’t connected correctly or it’s failing to post

[mortal mortar]

i see the bios. it says
select proper boot device

[cedar sand]

Boot from your drive where windows is installed

[slim spruce]

Bought a made account?

Did you buy a key?

You must be on the wrong account

[mortal mortar]

im going to reset the bios. think the cmos reset should have done that anyways. it recnoizes the drive but doesnt boot it. i think so far the SSD isnt broken but the windows system is, idk for sure though

[cedar sand]

You could put windows on a flash drive and try to either repair windows or do a fresh install if needed

[slim spruce]

The only way this happens is 1. Wrong account. 2. Your purchase was refunded for fraud by your bank. 3. The key you used was bought with fraud and was removed.

Contact xsolla about the purchase

No, on their website

https://help.xsolla.com/en

[mortal mortar]

is this for if i got the windows runnign

[cedar sand]

Yeah

[mortal mortar]

theres nothign thats getting the windows runnign so far. i selected the drive. reset bios. removed other drives

[cedar sand]

#community-support message

Windows in flash drive then boot from the USB

If you have access to another pc to download it

[mortal mortar]

im just going to try to reinstall windows on a new drive that i wanted to move to anyways . i just hope the files in the old drive isnt damaged

[glossy saddle]

I have a friend who's discord account was hacked today an the account got banned for posting NSFW items i guess. What method needs to be taken to appeal this bann.

He had issues with all of his servers including our personal server.

[slim spruce]

The appeals server in the rules channel

[glossy saddle]

Thank you

[iron bridge]

Does anyone know how to fix server connection lost on pmc I can play just fine as a scav and in a practice. It started two days ago when I reset my game profile.

[glossy saddle]

Do you mind linking it, i can only see suggestions-rules even though i do have show all channels checked.

[slim spruce]

#rules

[iron bridge]

?

[unique rain]

Hey troubleshooting question, whenever my friend and I queue at night, his game crashes and it kicks him back to the lobby, but loads me in just fine. Im going to have him verify integrity but I dont know what else to try

[fallow apex]

ok so i went on labs for the first time in a while and everything looks a tiny bit pixelated and idk why

[autumn mica]

does resetting your game profile wipe pve?

[silk saffron]

as answerd in #pve-chat , no

[next yacht]

Spawned in, bad loading, got me flying underground, until I died to fall damage. Is there any chance for a ticket report?

[tulip jetty]

U can clip it maybe and send it to support but idk

[fallow apex]

you get ur stuff back from insurance btw

[pallid socket]

hey is there any chance i could have someone whos good with settings help me in a call? i can screen share but everything takes forever to buffer.. like i kill a scav and his gun dosent show up but theres just a dam buffer wheel and its like everything

this just started happening today and has never happened in the past 1200 hrs

tried restarting and clearing cashe but wont fix it

[late island]

i keep getting this crash error on start up i legit cannot load into the menu, what do

[remote lagoon]

hey guys

my friend is downloadinggame for firsyt time but all it says is browsing files and wont start download

anyone got a fix

[frank plank]

did you try verify the files

[trim garden]

🤣

[mental crypt]

what.

this game is so buggy

[robust cypress]

You are probably time gated after so many gunsmith quests there is a ~22 hr wait till you can continue progressing

[short venture]

Can someone tell me why this happens? Gun is new, mag is full and gun still only fires one bullet. Not the first time that happens with this weapon. Only way to fix it is to reload the weapon and then it works just fine.

https://medal.tv/es/games/escape-from-tarkov/clips/i8iwpCOKgVP7ttNML/xyietRxoWVTw?invite=cr-MSxqQ3AsMjM5ODQzMzU2LA

[potent patio]

is it normal tarkov installer completely freezes my PC the moment i click install and its calculating time? i have like nothing else running besides task manager, 16GB ram, 172GB free SSD space, i5-12400F and a 3060, i never had any other launcher/installer or game freeze my PC before, had to restart twice

[astral mica]

are you guys getting this error on console command?
"[Error] : Compute shader (Scattering Slices): Property (_StencilShadow) at kernel index (0) is not set"

[abstract marsh]

One message removed from a suspended account.

[glass rain]

will green flares affect rogues on lighthouse? i want to finished task for the m80

[dreamy thorn]

??event

[white steppe]

A new in-game event has started in #EscapefromTarkov: #eft-announcements message

[placid umbra]

This good for Tarkov?

^ serious question btw...

[analog swallow]

is this bugged?

tasks a little bugged not completing and not giving me my rep

[slim spruce]

It's too expensive and overkill

get a 12700k and a 4080 max

[placid umbra]

I'm not only playing Tarkov. But I've heard that Tarkov is in need of a strong / extreme CPU. I play in 1440p 300 whatever hz

[glass rain]

does distress flare works on labs pve??

[torpid folio]

anyone else getting 10min "Matching..."

[sudden wagon]

where do i find tank batterys in tarkov custom map?