community-support

[merry wind]

ya it's has been happening to multiple people

[cedar sand]

A support ticket isn't necessary, you will just receive an automated response informing you that BSG is aware of the issues

I imagine it will be resolved

[prisma valley]

we need more pve vc's D:<

[formal rune]

Thank you. Think it's worth submitting a ticket?

[cedar sand]

BSG is aware of the issue

[rugged steeple]

I bought the game but I'm unsatisfied with it. Anyone I can refund. I live in EU so I should have a 14 day refund no?

[slim spruce]

There are no refunds for the game.

[rugged steeple]

what about the eruopean union law where you can return any purchase within 14 days without justification?

[slim spruce]

You agreed to the TOS where there was no refunds.

[rugged steeple]

thats not how laws work

idk i mean i might still enjoy the game but just wayyy too hard to get into without spending hours a day

[charred fog]

How can I reset my PVE character?

[bold swift]

You cant at the current moment. BSG does plan to add a "wipe" button for pve tho

[charred fog]

Thanks

[weak dragon]

Looking for help with someone that is running 7800x3D / 6000mhz CL30 RAM..
I'm getting BARELY 100 fps in offline Customs raid, something is not right... This CPU is same a streamer is using, and with the event he gets 165 FPS at Resort in online raids...

[wet cargo]

So i upgraded to unheard from Eod, and my PvE character doesnt have any of the upgrades?

[bold swift]

This is a known issue, hopefully BSG rolls something out for this soon.

[oak dew]

Anyone still having issues with the authentication emails?

[whole ferry]

How's your cpu, gpu, and ram usage lvls

[formal rune]

Thank you!

[robust lichen]

Why do I keep getting authorization error every there and then? like every ~30 min or more

[weak dragon]

CPU prob around 70 and GPU 90s

[cedar sand]

@keen lantern not the place for these links

[vivid briar]

do the event promo codes not work for pve

[oak dew]

Nope

[vapid imp]

Guys I have a question I give my lightkeeper alt quest chemical part 4 to therapist how can I reach the lightkeeper are there any way to get it because there is a note on wiki like this Bug note: If you have chosen to complete Out of Curiosity or Big Customer instead, you currently can't get this quest.

[cedar sand]

You can’t right now, you must wait for it to be resolved

[vapid imp]

Okey I get it thank you

[ornate raptor]

yo guys

how playable are these kinda specs today? 🙏

[halcyon geyser]

nah how am i supposed to play the game if it just crashes when waiting for players every single time, if only i was good enough that other players needed a 3min headstart lol

[marsh sonnet]

barely

[ornate raptor]

ight

[whole ferry]

I'd say it's probably just the big variability in raid performance

Any offline or online is gonna super different from each other just cus the game isn't particularly optimized, and a lot of stuff ia going on

[weak dragon]

Offline raid with 0 AI, a 7800x3D should not barely be getting 100 fps, that makes 0 sense

[pearl rampart]

cant even play the game

[proud ginkgo]

is the Courtyard extract active at the start of the raid or it can be active afterward?

[cedar sand]

No, it’s either active or it isn’t at the start of the raid

[proud ginkgo]

ty :D got a quest to extract 4 times for 3 LEDX's

[cedar sand]

Good luck, it’s usually up around a third of the time when I check it

Good reward too haha

[proud ginkgo]

mhm, means it'll never be open xD

[hasty creek]

Server connection loss on every match please help, happens in co-op and online. every map does it atleast twice.

[pale reef]

Hi, I had question/issue regarding my upgrade from EOD too unheard.

I received all my items and bonuses for PVP but not PVE which is what I desire too play. Is there a way too fix this or should I contact customer support?

[bold swift]

Unfortunately they are sending out automated responses for Support Tickets made for this matter. It is a known issue, hopefully it will be resolved soon

[pale reef]

Ok cool thank you!

[amber lion]

why is this happening?

[subtle coral]

A friend of mine decided to purchace the unheard edition, does he have to wipe his account in order for it to take effect?

[slim spruce]

Because you won't be able to log in without getting our emails.

[merry wind]

NO. if you are talking about him not getting his PVE stuff that is a known issue and it takes time to get it

[slim spruce]

Some domains just don't get them a lot.

Try a Gmail.

I'd suggest making a gmail just for tarkov.

[amber lion]

ok

ill do that now

[merry wind]

it should take a day or two. I bought unheard today and the same thing is happening to me

[fallow apex]

sooo I queue up in a server with the region that has less ping and I get server connection lost

[ruby nebula]

why pve matching taking so long

[hasty creek]

Server connection loss on every match please help, happens in co-op and online. every map does it atleast twice.

[hasty creek]

real shit

[fallow apex]

atp idk what to do anymore this game isn't giving me many options and it's running on hamster wheel servers

[hasty creek]

fr every game I get that stupid error

[opaque egret]

friend bouhgt unheard and its only working on his pvp and not on his pve any help ?

[hasty creek]

found this again

[slim spruce]

This is a known problem it will be fixed soon.

[opaque egret]

k

[granite grove]

how long does it take for me to recive my items/stash upgrade for the PVE unheard edition upgrade. its been over 24 hours just wanting to get a time frame

[tulip jetty]

when fix on this?

[slim spruce]

It is a bug that will be fixed soon, if you got pve before getting unheard

[hasty creek]

when will server connection be fixed, I tried everything the last time you sent me

[slim spruce]

Do you get any good raids sometimes?

[hasty creek]

its like every other raid I get that error

so like 2 raids I can play then it'll happen

and when I restart game I get another 2 raids

[slim spruce]

Does factory work well?

[hasty creek]

for like 2 raids yea

[slim spruce]

The problem may be a slow computer or slow network then if nothing on the help page worked.

[hasty creek]

I just restarted my internet so hopefully that works, and I have a computer that fits minimum specs for tarkov so that shouldn't be the issue.

[granite grove]

alright thanks but any known time on fix ? just kinda crazy how much money was spent and still no items recieved

[slim spruce]

There's a fair amount of people with this problem, hopefully soon.

[tough cedar]

I'm not sure if other people have this problem but I thought I'd ask. I've been told almost every game in Arena that my mic is bad but I have a good mic. Never had a problem with any other game and regular tarkov voip seems to work fine. Just arena radio seems to be terrible and no one can understand me. Which one of these settings should I mess with? Noise reduction and sensitivity are the settings I've messed with but I can't seem to get the right settings or something.

[slim spruce]

why is the radio volume at 10?

[tough cedar]

Isn't that output? That'd be funny if that was the problem the whole time

[slim spruce]

Might be

[tough cedar]

Microphone volume is at 100 so I assumed radio volume was just output

I've actually tried a lot so far. Reinstalling, testing different levels of noise reduction and sensitivity, changing input devices. I have no clue what it would be but is it possible there's something in the files?

[slim spruce]

Well make sure you got the correct device

[tough cedar]

Yeah it's the right one. I tried so much that I thought maybe it was glitched and displaying the wrong names for the different inputs

[granite grove]

soon™️

[glass rain]

does turning on gas lamps affect the generator usage?

[past inlet]

no

[glass rain]

thanks

[lone axle]

Today saw such thing twice, first was on shoreline inside drug crates, now on i literely can see NOTHING on Groundzero. I hope its not my GPU but still, scarry thing

On shoreline black space was drawn with drug leaves and dissapeared after half a minute. But this one on Groundzero just appeared and stood until timer was over

[lunar haven]

Anybody had issues where you interact with food/water in your backpack in raid and the screen flipped upside down and the controls get inverted??

[fluid stirrup]

Same, it happens only in large maps (shore, streets, lighthouse), labs or factory it’s all right 🤧

[upper kiln]

Bought the Unheard edition upgrade from EOD for $50 and didnt see a change in stash space and I still have the normal pockets. Did I buy the wrong thing?

[cedar sand]

??tuepve

[white steppe]

It is a known issue that players who upgrade to the Unheard Edition after gaining access to the PVE zone are currently receiving their Items delayed.
Please don’t make a support ticket as they’re aware of the problem and will just close it.

[tulip jetty]

still no fix for network provider

[cedar sand]

Not yet,

[tulip jetty]

;(

[turbid rampart]

So when pvp wipes will pve?

[cedar sand]

Pve does not wipe

[turbid rampart]

Thank u

[vivid briar]

damn, factory gate 3 extract zone got huge now

it's the entire room now

[hexed wave]

Why do all the online guides for building the gym say you just need the sledgehammer and I cant build it? What are the actual requirements to see it and start building? (PvE)

I've watched like 3 videos and several online articles and none of them list something that should be blocking me from starting construction. The gym page on the wiki lists no requiremensts. Does it not even show up until I have every single material needed to start? I thought the first stage just needs a sledgehammer. Very confused.

[cedar sand]

You must mop the floor twice first

[hexed wave]

I have no options to mop the hideout. It looks like i need 2 fleece and I just bought them

maybe there is some delay in the option showing up

alright so on the wiki there are separate items, defective wall and gym. The defective wall requires med station lvl1 which I dont have. Building it now. Interestingly if you click the hyperlink for the Defective wall on the Gym page, it redirects right back to the Gym page and NOT the defective wall.

Love all the guides out there that completely omit those requirements...

[plucky patio]

I have the same issue.

[low gulch]

has anyones pc been going slow because of the patch?

[solemn storm]

why do i have 200 ping on every server i can t even play!!!!!!!1

[solemn storm]

refresh ur gpu might work

nvm

[tulip jetty]

Ah they fixed Network provider p1@silent perch

[modern verge]

Oh really? Thats awesome! So now any of the multiple choice quests counts?

[cedar sand]

The issue with Network Provider - Part 1 is now fixed, if you restart your game and/or clear your cache you should receive the task if you have completed all required tasks.

[formal rune]

big BSG W

[tulip jetty]

ty :3

[blazing zinc]

Please fix the PvE MAtching already!

[spiral rampart]

The wiki has all info you need. Also don't expect random ass websites to be good. They just want clicks lol

[compact burrow]

Is there any fix for the Matching issue or?? Coz ive been getting 5min matching

Iguess could be cause of the Event?

PVE btw

[wicked wave]

i just got killed due a bug in factory is that restoreable or can i get any compasation cause i lost my kit

and no restores?

okay

[glass rain]

upgraded from eod to unheard, but still haven't got the items on my pve account. it's been almost 1 day, any fix yet or someone i can make a contact with?

[slim spruce]

It's going to be fixed soon.

The problem is known.

[young radish]

Recently upgraded PC BSG website is not allowing me to get into the login pages any ideas whats going on?

[gentle jewel]

Hey so my game keeps crashing my whole pc when I'm in pve anyone know why it does this?

[blazing zinc]

how can i suggest to remove Matching simulator form Unheard Edition in PvE?

[lament onyx]

Hey I’m having some blue screen issues wondering wtf it would be. I upgraded to a slightly better pc then I had before which ran tarkov fine. And now I can’t play on the new to me pc? I just did fresh windows install/wiped pc and graphics driver fresh install. Any ideas what would cause a blue screen after this? Haven’t tried to play yet as I have to redownload everything now

[merry wind]

i dont think there is a actual way to fix it i sually just make sure that my servers are on the lowest ping and i back out if it goes over 7 minutes.

[blazing zinc]

that is not users problem you know 🙂

[merry wind]

never said it was im just saying it sometimes helps me when i back out and try again.

and sometimes it doesnt

[pearl rampart]

fr, been like 50 hours without a raid

[hexed wave]

I mean I get it, certainly not BSG's problem, but none of the top google results for websites OR youtube videos' mentioned the requirements. Just annoying on the content creators part.

[blazing zinc]

10 mins search to pass intro bugged toom with "no connection"

Thank You BSG for my pleasured weeekend!

[copper zephyr]

srsly what happen with the game search time?

[night bison]

Dont take train as EXFIL on PVE mode. the timer will run out before the train leaves.

[ornate matrix]

Not always, but yeah wouldn't recommend too

[burnt sand]

Hello, tell me who can help me purchase the game?

[prime saffron]

Hello, please tell my why i have to wait 45 minutes for no raid?

[young radish]

Still having issues getting through the human verification on the website...

Please help

[merry wind]

go to their website. click on "beta is available purchase Escape From Tarkov" and then choose the edition you want. Here is the website link https://www.escapefromtarkov.com

[prime saffron]

Do i have to wait another 48 hours in Matching for answers?

[young radish]

I am hours deep myself waiting for somebody to even acknowledge me lol

[prime saffron]

i started watching Marble Olympics. Way more interesting than Tarkov

[young radish]

I cant even search on the fourm because it needs human verification witch it refuses to do

Tried my browser in ingonito, disabled all add ons

[prime saffron]

Discord mods and Tarkov Support prob want 250 bucks for answer

[young pecan]

Is there anyway to fix the unable to load magazine glitch?

twice now have I rejoined, only for it not to work and all my packed mags become empty

quite literally a 50/50 if i survive a raid because I am unable to pack my mags

[young radish]

^Atleast you have the game and the launcher lol I can't even get that far

[young pecan]

😂 fair enough

[somber kernel]

How do I fix this on pve ? I don't get any errors on pvp, but when it comes to pve I just can't join my own lobby

[obtuse sky]

can someone help me analyze dump file? whole PC crashes while playing reserve

[burnt sand]

please someone who can help me on How to download the game and how to purchase Which region to choose I will be glad

[oak lark]

does anyone know how to fix server connection loss while trying to load into shoreline? i havent really tested it on any other map besides factory and i load in pretty quickly on factory, it happens when its finished loading loot piles but i have to restart my game 3 times just for it to work every time

[cedar sand]

See here: https://www.escapefromtarkov.com/support/knowledge/439

[cedar sand]

https://www.escapefromtarkov.com/support/knowledge/356

You purchase the game from the pre-order page and then you download the launcher from your profile on the website

[urban basin]

DO NOT UNLOAD MAGS INTO A FULL RIG AT END OF RAID LOOT TRANSFER SCREEN FROM SCAVS. make sure you have enough free slots for the ammo you're unloading, if you unload a mag thats in your rig, but your rig is full, you will lose all the ammo that was in the mag. i just tried and tested this multiple times, and could not find the ammo i unloaded from the mags.

[cedar sand]

You must try using a different browser

[cedar sand]

See here: https://www.escapefromtarkov.com/support/knowledge/439

[muted ether]

why are there immortal scavs???

[cedar sand]

Are you playing Streets or Tarkov?

[muted ether]

customs

ive found some on woods and shoreline too

mag dumped a scav on shoreline with bt in a 60 round ak

bro tanked it walked up slowly and 1 tapped me

[cedar sand]

Well it’s only happened to me on Streets but sometimes you become desynced from the server and must restart

Oh that sounds different

[muted ether]

mby a pve issue?

[cedar sand]

Doesn’t sound like the desync issue

[muted ether]

not sure if its ever happened on pvp

[young radish]

Thank you

[nova kayak]

My Launcher isn’t starting up anymore I get an Error on POST.

Is there a fix for that ?

[somber kernel]

Do you even read our texts ? I said it's only about pve, and that I don't have any trouble when it comes to the pvp servers...

[vapid dune]

Game starts lagging alot during loading into maps at loading loot and lootpiles on basically every map. Didn't have this problem at the beginning of the wipe when i last played. What the hell happened? This update is screwed up.

[limber basin]

Can i not put key tools in my gamma pouch?

[thorn grove]

https://medal.tv/pl/games/escape-from-tarkov/clips/hZlUKX21NGEfL7-aJ/d1337Me08NBt?invite=cr-MSw4NlYsMTgyNDI4NTAxLA

hey i just found this can i report this somewhere ?

[cedar sand]

That doesn’t change what I said or what you must do to fix it

[cedar sand]

Bugs can be reported from your game settings in the launcher

[thorn grove]

aright im gone do it then ty

[oak lark]

i mean all of these dont make sense i have an ethernet cable and i have a pc that matches the specs it just gets hot easily could that be it?

it doesnt really get that hot when loading though

[vapid sage]

i keep DC'ing but my server doesnt say its bad ping

[haughty mantle]

Ive recently upgraded to Unheard from EOD, Ive received the upgrade etc on PVP side but nothing on my PVE which I mainly play. Is there a way to resolve this issue?

[cedar sand]

You must wait to receive the items, it can take a few days

[haughty mantle]

Will that also get my pocket and skills upgrade as I haven't received that either ?

[cedar sand]

Yes

[vivid briar]

can NOT wait until local solo PVE arrives

ten minute waits are ridiculous

[haughty mantle]

👍

[vivid briar]

ten minute to queue up for solo pve, get two tapped in the head in one minute flat, another ten minute wait

[vapid gorge]

How many days should it take i've been waiting 4-5

[gentle jewel]

Hey so my game keeps crashing my whole pc when I'm in pve anyone know why it does this?

[vivid briar]

i'd try updating all drivers first, motherboard chipset, GPU

[fast falcon]

Any known issues with streets ATM? Takes forever to load, low FPS and then get anticheat connection failed. Other maps have been fine

[vivid briar]

I have four USB Flash Drives but the Skier task is only counting one of them?

[balmy quail]

hi so i played tarkov a few months back and i got a new pc and ive wanted to start playing again and i forogt my email for my account and im not trying to spend another 100 dollars on the game is there a way to recover my account without the email that i have forgoten

[static meteor]

everytime i boot up tarkov it says user action required cannot establish server connection although my internet is working
it is also doing this for other apps such as steam
is there anyway to fix it

[slim spruce]

Support can't just give out email addresses.

Search all your emails for tarkov, battlestate or xsolla

[balmy quail]

alr

[cedar sand]

There are multiple types of flash drive, military, secure and encrypted
Skier wants the secure ones

[whole ferry]

you gotta recover the email

[haughty zealot]

any idea why this happens

i am level 40

[dull glen]

i have a server connection lost problem, how can i fix?

[cedar sand]

You must wait 22 hours after completing getting acquainted (Lightkeeper access task)

[cedar sand]

See here: https://www.escapefromtarkov.com/support/knowledge/439

[main fog]

is there any way to get around 2 factor authentication, i don't have access to the email connected to the account anymore so i can't login to play

[lean cliff]

spawing under the map and falling to be killed by fire on customs PvE, annyone else have this happening?

[strong portal]

Happened to me on woods

My friends said I got sucked into the ground

I wish I got sucked by the ground but what can you do

[glacial crow]

hey everyone I've talked with support before but we didnt come to a conclusion so I'm asking again; my game closes itself as soon as I log in a raid, both scav and PMC, on all maps, in pvp mode, but not in offline. mostly in solo, but it happened in party too, the game runs fine in the menu but when I log in a raid the game completely closes itself, leaving no error message behind.
Also I've tested everything support has suggested me so far, I tried this on another machine [I have two PCs] and on another old account, and the same thing happened, I've tried all suggestions even the ones on the trivial crashes page on the site and on the launcher when doing integrity check, nothing shows up. I've reinstalled the game too, nothing, changed virtual memory, disabled antiviruses and used tethering USB connection, nothing. I'm starting to think it's an account problem, could you guys help me out?

[slim spruce]

pc specs?

[glacial crow]

CPU Intel core I7 9th gen, 28GB RAM, give me a sec

and NVDIA GeForce GTX 1060 3GB

[glacial crow]

the driver installed is the latest 555.85

[slim spruce]

Anything strange about the setup? recent major changes or emulation?

[glacial crow]

nothing, not even overclocking it

[slim spruce]

go to start > view reliability history > look for problems when the crash happens and look at more details

[glacial crow]

it just says "bad_module_info" stopped working but there's no more details, I'll send a screenshot

[frail path]

anything poping up in Event Viewer?

[glacial crow]

yes, opening event viewer, I found that what happens seems to be, origin: application error, event ID: 1000 and name of the module that generated the error: unknown

[fallow apex]

sooo last night my servers were sort of fine with some minimum packet loss but now I can't play the game anymore

I joined a raid and it lags me realllyyy bad and I get disconnected and all my servers are either timed out or super high ping

aaand I have no clue what's happening

[frail path]

is the launcher and the game both on the C drive? I had issues when they werent on the same drive as the its appdata and program files

[glacial crow]

the launcher and the game are both on the C drive

[fallow apex]

are your server regions all like

do they say 'timed out'

i'm honestly about to mail nikita 10 tons of tnt

[winged blaze]

So i just bought the PvE expansion for Tarkov and its still saying its locked and i cant play it, anyone know why

[blazing verge]

can anyone help me I'm able to play a scav perfectly fine no problems but whenever I try to play as a pmc I get server connection lost I quit the game in January and before I never got this problem plus I never changed any of my pc parts or internet

[slim spruce]

Did you get coop or pve?

[winged blaze]

yeah ive misread it havent i... its coop, completely pointless purchase since i dont have EOD

how do i get a refund?

[slim spruce]

Unfortunately there are no refunds

[winged blaze]

amazing. So what can i actually do in this COOP mode?

[slim spruce]

you can play offline raids with others with coop with no progression

[winged blaze]

what a pointless purchase..

might be worth putting in this is a no progress mode in the description, its misleading.

[slim spruce]

@golden orbit do you get any good raids at any time?

[golden orbit]

like i get into raid after reconnecting three times and get into the raid so late

[slim spruce]

Does factory work?

[golden orbit]

no clue but on any map with scav and pmc it does this

[slim spruce]

See if factory works, as this could point to the cause

[golden orbit]

okay ill let you know in 5 mins

[silk vault]

ive sent a freaking picture of my stash tab... and they ask me to do it again... ? is this just their automated way of keeping people hanging for weeks? get a bot to constantly ask the same shit? like guys.. give me my freaking compenstation properly for the unheard edition

[slim spruce]

what is the problem?

[silk vault]

4 codes did not work from my compensation

[golden orbit]

Okay im just waiting for players but i didnt get dc.

[silk vault]

ive tried for over a week to get it resolved, i did noit click 'profile' between putting in the codes to the website, so the activated but did not work for my profile... when i started putting the codes i nand clicking profile after each one it worked, but the codes i didnt click profile for, did not work and are now 'redeemed'

[slim spruce]

You are using PVP to check the size right?

[silk vault]

yes 😦 Ive been playing since alpha.. i sent them the right thing.. the site has 8 slots available

[cedar sand]

What codes did you choose?

[silk vault]

i chose all but 1 for the compensation.. so i would of only needed to buy 1 more slot space which i did to have all the purchasable slots unlocked

12x stash 1x urban responder
8 of the codes worked for stash

originally i started from the top of the list, it made it seem like the code worked so i put more in, i checked the main site and the 'stash upgrades lines available' did not go down.. so i thought hmm weird not working

i tried codes from the bottom then pressing profile after each one, and the codes worked
but when i got back to the top 4 codes where i didnt clickk profile, they no longer worked

[rocky latch]

now its downloading

[golden orbit]

Okay i didnt get kicked. What can i do to fix the other issue tho. Cant load into shoreline

[slim spruce]

computer specs?

[cedar sand]

Unfortunately we cannot provide account support, you will have to continue speaking with BSG to have this issue resolved, sorry ):

[golden orbit]

i7,4060,16gb ddr5

[silk vault]

no worries mate, i appreciate you ❤️

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[golden orbit]

OKay i did so. Should i try and go on shoreline?

[slim spruce]

reboot first, yes

[golden orbit]

okay i will let you how it goes

@slim spruce you are amazing

[slim spruce]

Have fun

[golden orbit]

it worked but what did i even do to my pv with that thing

pc*

[slim spruce]

windows already uses page file to help ram, this increases the size

[golden orbit]

So ram was my main issue?

[slim spruce]

32gb would have made it so that you didn't have to do this, most likely, yes.

90% of people can play fine with 16gb, some have to do this.

[cedar sand]

Common page file W

[golden orbit]

Werid thanks again bro

[golden orbit]

😻

[fallow apex]

sooo

[slim spruce]

When did it work last?

[fallow apex]

like my game?

[slim spruce]

yes

[fallow apex]

I've been getting weird packet loss and disconnecting for the past week (which as never happened before) and at night it's tame so I play the most, last night is when it was last working

woke up this morning, hopped onto an interchange raid and my ping was 200+ and I disconnected

[slim spruce]

The solution may be changing the dns service. See here for a guide https://www.escapefromtarkov.com/support/knowledge/513

Or clearing dns cache

[fallow apex]

aight I'll try it

ok moment of truth

[plain owl]

any1 else having issues with match making taking forever?

[azure anvil]

Everyone, especially on pve

[balmy saffron]

Can someone help me i get connection lost everytime i load into shoreline and its the only map this happens in it started when the event started with all the bosses

[fallow apex]

didn't work

[slim spruce]

Are you on a VPN?

[fallow apex]

went into interchange with 200 ms and it went down but then I started rubber banding and disconnected to high packet loss

[fallow apex]

no

[balmy saffron]

never used it in my life

oops

[slim spruce]

Is your network managed by others like a school or apartment?

[fallow apex]

nope

[slim spruce]

Is there anything unusual about your internet connection?

[fallow apex]

visually no

[slim spruce]

Does factory work well?

[slim spruce]

What about not visually?

[balmy saffron]

every other map works

[slim spruce]

So this is only streets?

[fallow apex]

and it only started happening last week with the ping and stuff

[balmy saffron]

shoreline

[fallow apex]

well the fact its been acting up for the past week

before last week it was fine

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/439

[slim spruce]

Can you change your dns in the router itself incase it is overriding your settings on your pc?

[balmy saffron]

nothing on the website helps really, i started having this issue after the event started with all the bosses spawning there but before that i never had any issues

[slim spruce]

Does streets work?

[balmy saffron]

yeah

[slim spruce]

Computer specs?

[balmy saffron]

my spects? 3060, i5 12600k

[slim spruce]

What kind of internet speed do you have?

[balmy saffron]

ethernet

[slim spruce]

Cable?

[balmy saffron]

what cable i have?

[slim spruce]

cable, dsl, satellite etc

[balmy saffron]

cable

[slim spruce]

The most likely causes of this problem when streets works fine is that the shoreline assets are corrupt, in which you should verify integrity of game files in the launcher or that your pc or internet connection can't handle the internet traffic.

[balmy saffron]

i redownloaded the game as well as verified the integrity of my files but nothing

i guess shoreline banned me

[slim spruce]

Please submit a bug report in the launcher about this and let them know streets works without a problem.

[balmy saffron]

👍

[fallow apex]

not sure I'd have to check

[slim spruce]

some router configs override dns settings from clients

you'd have to change the dns in the router config

[uneven gust]

hey i have a question regarding coop mode on eft i just upgraded my edition and have not received the items in the coop mode but have them in pvp, looking for more suggestions for troubleshooting.

[slim spruce]

This problem is known for people who got PVE before unheard. It will be fixed soon.

[uneven gust]

Sounds good thank you @slim spruce

[jaunty pike]

Hello, I just got a new computer and am trying to get EFT installed, but when trying to login on the EFT website to get the launcher I was getting a "SERVER ERROR" error message. I reset my password thinking it would do some sort of soft reset to my account allowing for a new login to occur, however when I tried with the new password I get the same error message. I am able to use the new login creds to get to the forum portal, but logging into the website to try to get the launcher is not working. Can any one shed some insight?

[slim spruce]

What error exactly?

[jaunty pike]

The exact error simply says "SERVER ERROR"

[jaunty pike]

Also I am in Edge browser - should I perhaps try another browser?

[slim spruce]

Please send a screenshot

[jaunty pike]

I just tried in Chrome and I was able to sign in!

[slim spruce]

ok

[jaunty pike]

Thank you for the quick response though!

[hasty creek]

another server connection loss @slim spruce

[slim spruce]

Have you raised page file size yet?

[hasty creek]

Where do I do that?

[robust kayak]

im having a problem anytime I try to use the presets it aslways says exceeded 400000 rouble limit whenever i try to use one even though there is nothing in my inveentory

[slim spruce]

go into a pmc raid and die once

with nothing on you and see if that helps

[hasty creek]

Do I have to go into files?

[slim spruce]

no like die in game

Oh wrong person

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[hasty creek]

k thanks will lyk if it works.

[crimson onyx]

I recently reinstalled Tarkov and for some reason when I try to authorize when opening the launcher I don't get any emails?

I've been trying a few times and no fixes are on Google

[slim spruce]

Please see here for tips about the problem of getting no email of the confirmation code and how to contact support via email https://www.escapefromtarkov.com/support/knowledge/431

[robust kayak]

I tried it, im still having the same issue

[slim spruce]

can you drag a 1x1 item into each slot on you now when you're empty, and put it in each slot and wait 5 seconds? Do all the slots.

You are looking for one that gives you a 228 error

[robust kayak]

no error showed up

[slim spruce]

Submit a bug report in the launcher and wait for a reply.

Since it's on your character I am not really aware of any fixes for this kind of problem. If it was in your inventory, sure.

[robust kayak]

how to do I submit a bug report?

[slim spruce]

In the launcher game settings

[tulip jetty]

why cant i pickup any ammo?

[slim spruce]

Can you be more specific?

[tulip jetty]

these ones

i was able to do it but now i cannot

[slim spruce]

it may either be server-client desync or the bullets are scenery.

[tulip jetty]

those are my bullets

[slim spruce]

Or you are not looking in the right spot, which would be server client desync.

[tulip jetty]

i tried everyhting

restarted game as well

[slim spruce]

Sometimes dropped things are just gone. It happens.

[tulip jetty]

well

it be like that

[slim spruce]

It do be like that.

[tulip jetty]

ye

[slim spruce]

Thankfully it's not something expensive.

[tulip jetty]

the moment i reload and hit the ground

they are stuck there

[tulip jetty]

ah yes but i was more curios than worried

[hasty creek]

@slim spruce Like this?

[slim spruce]

on C preferably.

[hasty creek]

Does the game have to be on that or?

Because I have my game on G drive

[slim spruce]

only C would be best. Puttig it on a hard drive will only make things worse.

[hasty creek]

My G drive is my ssd

[slim spruce]

even if G is an ssd, that complicates things

[hasty creek]

ok

[slim spruce]

is C an ssd?

[hasty creek]

no that is hard

[slim spruce]

please disable it on C and put it on G then, the ssd. It will give you an error, so maybe put it on G, reboot and then disable it on C and then reboot again.

I would really suggest reinstalling windows on the ssd as it will improve the machine hugely.

[hasty creek]

I didn't change C drive I only changed my G (ssd) drive to 16g min, and 25g max

[slim spruce]

Disable page file on C then too

[hasty creek]

ok

[slim spruce]

and set, ok then

[hasty creek]

alright 1s

alright did it, and I sound dumb for asking this but how do I reinstall windows on the ssd

[slim spruce]

It would require quite a bit of work

USB drive with windows on it, the key if you got it, etc

[hasty creek]

alright scratch that, I don't got the key on usb drive

[slim spruce]

installing windows on the same motherboard may activate it for you if you don't already have the key associated with your windows account

you probably don't have to enter it and just skip that in the process

[woeful vine]

ayo upgraded to the unheard addition yesterday and i recieved the mail containing all the extras on the pvp character but not my pve and i only play pve atm anyone got a fix for this or any news ?

[cedar sand]

??tuepve

[white steppe]

It is a known issue that players who upgrade to the Unheard Edition after gaining access to the PVE zone are currently receiving their Items delayed.
Please don’t make a support ticket as they’re aware of the problem and will just close it.

[hasty creek]

@slim spruce

[tulip jetty]

+1-9hours for the quest mean that i might need to wait 9 hours to get it?

[viscid mica]

yes this has been happening to me as well, very frequently at that

[hasty creek]

yeah pretty sure it's a tarkov thing, no clue how to fix it...

[smoky berry]

Fix for me was upgrading ram to 32 as I had like 90% ram usage

[hasty creek]

Alright will upgrade then

[cedar sand]

Constantly getting disconnected from game servers, what to do? https://www.escapefromtarkov.com/support/knowledge/439

A temporary fix too for systems with under 32GB can sometimes be to manually adjust your page file settings

??pagefile

[white steppe]

#community-support message

[smoky berry]

Was another guy with same issue and after upgrading he said problem was solved so hope it helps

[hasty creek]

wait is it normal to have packet loss when holding the gun on left shoulder peek?

[balmy saffron]

been having this issue for the past 3 days

only on shoreline though

[strong portal]

How long does it take for the Unheard edition to hit PVE accounts?

I know there is a delay but just wondering how long

[ripe agate]

Where can i report a bug?

[cedar sand]

Launcher > game settings > report bug

[ripe agate]

got it, thanks

[glass rain]

how long does it normally takes to get my pve unheard items(i upgraded from eod)? its been almost 2 days

[ancient wind]

how long is the event going any infos about that?

[turbid badger]

After i die the screen freezes for 30 seconds and then my session proceeds to raid ended screen.

What is happening ?

[cedar sand]

Do you have the MIP streaming option enabled in your graphics settings?

[turbid badger]

No

Should i enable it ?

[vapid dune]

My hypothesis is that tarkov has a new memory leak and that's why it's happening prolly. I can't even get into the game past loading loot and lootpools

A few months ago when i played i had no issues though

Usually starts lagging at 70% and eventually disconnects or crashes due to this memory leak shit

[vapid dune]

Changing the page file size and location on ssd and loading into the raid got to 90% of loading loot 🤗👍

Then it crashed my OS and rebooted 👍

Tarkov has a fucking unimaginable memory leak rn. When the fuck will devs get competent enough to stabilize the game

[worn vessel]

I’ve been waiting for 4 days.

[glass rain]

this is stupid

[worn vessel]

Yeah I agree. Which is why I haven’t put in a ticket. Just going to let it work itself out.

[tame dune]

how do i report someone for racism in game. have screenshots of messages

[cedar sand]

Yeah you will just get an automatic response telling you that they are aware of the issue and are working to resolve it

You must just wait it out, sorry

[burnt magnet]

Hello i upgraded to unheard but not got the upgrades nor items on pve, made a ticket, how much its take to take effect?

[cedar sand]

It is a known issue that players who upgrade to the Unheard Edition after gaining access to the PVE zone are currently receiving their Items delayed.
Please don’t make a support ticket as they’re aware of the problem and will just close it.

I will buy it the moment they fix this exact issue

[balmy saffron]

Can someone look at my logs and help me fix my issue on loading into a raid?

[haughty robin]

Im trying to kill zyrachi, any tips what kind of ammo to use to kill him quick? Only doing it for the trophy really

I can get 3 shots of R PS in before Im dead xD

[cedar sand]

.338 TAC-X in an AXMC will one shot him in the head, I prefer a Schmidt & Bender 3-12, I go prone behind the truck and in front of the gate and zero my scope for 250 metres, aim top of his head and he will die in one shot

[haughty robin]

Ill try that thank you, not sure if I have that caliber though

[cedar sand]

The next best is 5.56x45mm Warmageddon in an ADAR-15, it will take two headshots but you can fire it quickly and with not alot of recoil and it's the same method as I said

[haughty robin]

Oh okay, that seems alot easier to access xD Ill try thank you

Can I just aim at his head or is there a big drop off on warmage

[reef quarry]

If I purchase Unheard today, do I get Arena included? The listing on the site doesn't specify and everything has been so shifty. Want to make sure, before I drop $140

[cedar sand]

Yeah, Arena is included

You must log in to the Arena website after you purchase the package

https://arena.tarkov.com/

[haughty robin]

I got it, thank you @cedar sand

[cedar sand]

[reef quarry]

Is there anywhere besides the Wiki that says that? I heard Nikita said that it was... I was hoping to see it on the listing, itself. Do you know if they plan on changing the listing any time soon?

[cedar sand]

https://www.escapefromtarkov.com/news/id/297?lang=null

[reef quarry]

"Escape from Tarkov: Arena is now available to all owners of The Unheard Edition who purchased the edition or upgraded for full price." This is referring to people that upgraded from EOD to Unheard. I wouldn't be upgrading from EOD; I am upgrading from Standard.

[cedar sand]

No, it is referring to ALL OWNERS, except people who upgraded from EOD to Unheard at $50, rather than $100.
But EOD owners that upgraded already own Arena anyway, because they owned EOD

If you upgraded from any other version or purchased the version outright, then you paid full price for your copy, because only the upgrade from EOD to Unheard was reduced in price.

And they owned Arena anyway before upgrading

[turbid badger]

Some of my friends does not own EoD and Unheard edition, what shuld they buy to play with me in PVE mode ?

[cedar sand]

They cannot purchase this expansion yet, it is expected to be listed for sale later this month

If they want to play it before then, they must upgrade to the Unheard Edition

[heavy magnet]

The new armor system is so RNG right now. The game feels bad to play. Does anyone else experience this where you will die to hits that make no sense. 2 bullets when wearing t6 armor. It feels like bullets will pen when they absolutely should not and other times people will tank so many more shots then they should. Armor feels so useless to wear as I can go in and kill people just the same as when I do wear armor.

[strong portal]

9x19 M882 to the Thorax and dead with Korund

Spaseba papa Nikita Buyanov

I don't have this issue with the gen4 though

Try armors that protect every inch of your upper body with side plates

[strong portal]

Have you tried putting a diaper on?

[lapis quartz]

the armor plates only cover the literal area they are at, if you get shot from the side next to the plate, it is as if there's nothing there, because there actually isn't, if you get hit where the actual plate is, then it will stop the bullet.

[crimson onyx]

Not getting emails from bsg to be able to log into my account

Please help im really trying to play and i don't know why i havent been getting the emails

pls ping me if anyone has a fix 🙏

[reef quarry]

That makes sense. I understood that to be the same people that got the $50 refund, for upgrading, but it makes sense, since EOD did get Arena as DLC way before all of this. Thanks!

[glass rain]

have you got it? its monday already

[worn vessel]

Not yet. Just check while I was on my lunch break. Still nothing.

[strong portal]

In some cases it takes a week

It's been 3 days for me

[worn vessel]

Well I’m still playing regardless. I guess I’ll just get it when I get it.

[glass rain]

I believe we'll get it on the next wipe

[tulip jetty]

any idea why i have 200+ ping on the same server i always play and on discrod my sound does not lag or anything?

i cannot play on the server where it says my ping should be 60 cuz it is perma 200+

well actually it seems more like it is on my side so i will try figure it out

[spiral sage]

I am getting BSOD and memory leak crashing only on tarkov and idk what to do i have 32gb of ram(recently bought)

[cedar sand]

What is the code for the blue screen?

[spiral sage]

heap kernel corruption something along that line

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/441

[rocky latch]

my game is telling me the host name cant be parsed

[slim spruce]

invalid URI?

[rocky latch]

let me check

[rocky latch]

yes

[slim spruce]

This means you are not using the launcher to start the game.

[spiral sage]

none of this has helped

[slim spruce]

You tried page file increasing?

[spiral sage]

i'm not sure about that one though

as idk how to do it

[rocky latch]

Thank you for the help

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[viscid mica]

my game crashes or loses connection to server while queuing up and sometimes even freezes the whole PC, i cant alt tab nor do anything, i have to restart PC to get everything moving, happening since the recent game patch

most of the times its losing connection to the server

[slim spruce]

what is your ram usage during this problem? see task manager

[spiral sage]

I think this fixed it I was able to do a "half" raid in pve and went some time without crashing whilist in offline on ground zero with horde mode + tagged and cursed

Thanks for this 👍

[slim spruce]

neat

[viscid mica]

7GB, out of 16 GB

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/441

[tulip jetty]

Any idea why lighthouse got stuck on loading loot 50% and my pc became unresponsive and i had to force restart never happened before xd

also got back into the lobby with my gear on

[blazing zinc]

servers dead&

[granite grove]

any word on when i will get my unheard edition items been waiting a few days now

[cursive sonnet]

is there an eft arena discord?

[slim spruce]

??arena

[white steppe]

Escape from Tarkov Arena is a standalone game project; A session multiplayer FPS for PC, with all the mechanics from Escape from Tarkov.

EOD owners get a copy of the game for free and own it already!
Pre-order your copy at https://arena.tarkov.com/
There is also a dedicated discord here! --> https://discord.gg/escape-from-tarkov-arena-1083349292208640010

[merry wind]

same. Its kinda ridiculous but its what ever

[granite grove]

yea an insane amount of money for it to not be prioritized

[vapid sage]

my game keeps lagging really bad, it didnt use to do this, any suggestions?

i have restarted my internet and it didnt seem to help but i still load up videos and download other things fine

[vapid sage]

?

[slim spruce]

lagging as in fps, internet, stutters, disconnections, etc?

[indigo seal]

Heyo fast Question, i just upgraded my version from EOD to unheared, but i didnt receive anything in PvE mode, so no extra pockets, no junk boxes and stuff like that

does anyone know why this happen?

or how i can fix that

[slim spruce]

It's a known problem and it will be fixed soon.

[indigo seal]

ah okay.. i hope so ^^ but thanks

[idle maple]

Hey my buddy bought arena instead of the standard edition is there any way he can get a refund or switch it for the other

[slim spruce]

Unfortunately there are no refunds

[vapid sage]

so for me its big lag spikes and then disconnects but the game runs buttry smoth outside of that. i checked my internet and that seems to be fine.

i can watch movies and download stuff wicked quick still but it comes in flair ups. like two weeks ago i was having no issues with the ping spikes or disconnects

[slim spruce]

If it's not all the time it might not be a big problem.

[vapid sage]

any suggestions on what to do because this week has been pretty bad some days

[slim spruce]

a lot of things to try here https://www.escapefromtarkov.com/support/knowledge/439

[vapid sage]

ok thank you

[slim spruce]

@strong moss ??arena

??arena

[white steppe]

Escape from Tarkov Arena is a standalone game project; A session multiplayer FPS for PC, with all the mechanics from Escape from Tarkov.

EOD owners get a copy of the game for free and own it already!
Pre-order your copy at https://arena.tarkov.com/
There is also a dedicated discord here! --> https://discord.gg/escape-from-tarkov-arena-1083349292208640010

[crimson onyx]

cant get emails from BSG

please help im tryna tarkov

[slim spruce]

Please see here for tips about the problem of getting no email of the confirmation code and how to contact support via email https://www.escapefromtarkov.com/support/knowledge/431

[crimson onyx]

none of it works

[slim spruce]

Then contact the email.

[crimson onyx]

and i emailed support and no response

[slim spruce]

It might take a few days

[crimson onyx]

i claimed a few promo codes recently

and i dont want them to expire

do you think they will?

[slim spruce]

Game codes don't expire, or I've never heard of that happening. So probably never.

[crimson onyx]

do you know the average time for a response

like 2-3 days maybe?

[slim spruce]

Probably

[hasty creek]

yea same, it started a week ago and has been happening since. I usually get disconnected at 80-90% of loot loading.

[dense needle]

i cant make an account on the websit at all

[slim spruce]

Are you stuck at the email domain can't be registered?

[golden orbit]

@slim spruce sorta a problem... was loading into a scav on shoreline and got dc. I will let you know if it happens on my pmc i hope not.

[tribal plinth]

why would the booze generater be worth it if it cost more to make the moonshine then just buy it

[dense needle]

yes

[slim spruce]

Please make a gmail just for tarkov. Your email can't be used because you won't get our emails.

[dense needle]

ok sounds good

thanks

[elder bobcat]

I have a crazy bug where everytime I load in a raid I dont here any gun shots and everyone I run into has no gun out, any fixes?

[golden orbit]

bsg for ya

[stone nebula]

pay 20$

[agile raptor]

is there anyone i could ask about my problem with tarkov me and my gf got unheard of upgrade and its been over a hour and we still havent been upgraded

[bold swift]

You should of received your stuff for PVP but for PVE there is currently an ongoing known issue with receiving the bonus for Unheard Edition. I have heard people getting their stuff anywhere from an hour to a day later.

if you have not received the edition at all on your account than i would make a support ticket with BSG.

[granite grove]

its been about 5 days for me

and i saw a few others have waited longer

still havent recived them

[agile raptor]

Weve gotten the tag but not the items

[keen hornet]

its been 3 days after me make a support ticket

they didnt reply

[bold swift]

??tuepve

bot doied

its a known issue, hopefully will be fixed soon

[keen hornet]

yes

it took to long

[obtuse pebble]

Good to know im not the only one who hasnt received the unheard stuff on PVE side opened a ticket a day ago..... fingers crossed

[merry wind]

ya I bought mine early Saturday and still haven't received mine. Just trying to stay patient and hope I get it the next day.

[keen hornet]

shit how i press enter

[ornate lotus]

i lagged out and fell through the map lsot all my things although they are insured.. hope i get them back

[agile raptor]

packet loss and got dced?

[woeful vine]

did they change how insurance works in pve recently ? i thought i usually got everything back

[sage lark]

This has been happening to me and my friend for the past two raids now. Anyone know what’s going on?

[agile raptor]

nope

[quasi hull]

I havent noticed anything missing from any of my kits did you die or go MIA ?

[woeful vine]

yea i think its my death kits that are missing stuff

[solemn storm]

WHY DOES MY GUN KEEP JAMMIMG WHEN ITS AT 100% DURABILITY !!! IT JAMMED LIKE 5 TIMES IN A ROW WTF. EVRY TIME I SHOOT AT THE FUCKING BOSS IT DOES THIS BS

[woeful vine]

telekenisis

[solemn storm]

💀

im tryna play the game and i get fk by "telekinisis"

man fk me

[cedar sand]

You fighting Kollontay?

[woeful vine]

hardcore realistic shooter btw

[solemn storm]

yes

why does that happen

[solemn storm]

bro this is bs

its a shooter not a fucking magic academy game

[woeful vine]

impact nades are your friend

[solemn storm]

fr

i lost like 10 kit to this bozo

[woeful vine]

doing better than me i keep dying the the pmcs that spawn out the back of oli

[solemn storm]

lmao

i just wait

[woeful vine]

not even real players beam me like that

[solemn storm]

until they pass me

ye like 50% of the player base uses silent cheats

its kinda hard to play but u cant do shit about it

[woeful vine]

im in pve . . .

[solemn storm]

lmaoooo

ye rogue are dookie af

[woeful vine]

pmcs in pve are straight beamers

[solemn storm]

ye i tried to play and i legit lost all my money and kits

my stash is empty

[woeful vine]

you repeak once and get head eyes instantly

[solemn storm]

its just so dumb i would rather fight real people they are bricked af

[woeful vine]

i am enjoying pve but the raid timers need to be put back to normal

[solemn storm]

i usually kill 5 mans on street cause they are dumber than 99% of people on earth

[woeful vine]

thats a map im needing to learn

[solemn storm]

ye why does it takes so much time to get in a raid

its a pve mode

[woeful vine]

cause they dun goofed and made it so you need servers for pve

[solemn storm]

bruh

[hasty creek]

game keeps giving "Server Connection Lost" as an error. My friend I play with also has 16gb of ram just like me and doesn't crash, any thoughts.

[viscid mica]

tried all of these, did not help, still crashes and even freeses the PC

only while loading a game in Tarkov, not any other game

[silk vault]

can anyone explain any of this to add up, and maybe i am dumb?

i got 12 codes for compensation, and bought 1 extra code. for 13 total stash upgrade "DLCs"

10x68 stash size, but unheard is 10x72?

are "Inventory lines in the stash" the amount of DLC? - 26/2 = 13 which is how many i should have

but i am still missing base stash size? and the website displays the DLC count incorrectly?

[vapid dune]

we have just shit game stabilizing to blame

[hasty creek]

tru

[ornate matrix]

Use servers with low queue times

[cedar sand]

Average matching time is displayed in the change region interface on the launcher

[dreamy thorn]

hustle event: does glukhar always spawn in admin building?

[wet steeple]

Hello fam, I have my game on hdd I want to move it to SSD would copy and pasting the files be enough or it's better that I do a fresh re install? If reinstall, I assume I wouldn't lose progress or anything right?

[peak mulch]

Hello, does anybody have really bad server connection lost errors too that he was able to fix this wipe, have tried a lot of "fixes" that didnt help at all

[stable linden]

Progress is stored on the servers, not your local files.
Fresh reinstall is the best option, just make sure to remember your username/login in case it logs you out.

[wet steeple]

Should I also move the bgs launcher or just the game is enough?

[vestal folio]

help this is loading for hours, i cleared cache reinstalled and verified integrity

[ripe fog]

help him he has a giant penis

[split dune]

im getting like 5 min matching in pve solo

[vestal folio]

above average

[split dune]

what do i do

i cant tolerate this shit

[ripe fog]

well his game isnt even loading so

[split dune]

bruh

[vestal folio]

hurb

[karmic veldt]

Does anyone know when the new boss quest finishes on pve? Please and thanks.

[glass rain]

did you get ur items?

[worn vessel]

Still haven’t. Are you still waiting for yours?

[full timber]

how do you log a ticket with bsg?

where though ?

because there is neither available

[glass rain]

yes

what kind of bug that didnt let players get their items, been 4 days now

[steep hinge]

i need support with kernel heap mode corruption blue screen tarkov doesn't want to run properly.It crashes everytime when i try to deploy to every map but not factory.It broke yesterday and it was fine until that day

[nova crystal]

F- FUN

[nova crystal]

Did someone have bug, when your Audio device (lets say GoXLR) reconnect during raid and your audio in Tarkov is gone? And fixes after leaving raid or restarting the game

[dreamy thorn]

when will the event end?

[nova crystal]

when Juice ends)

[dreamy thorn]

have you tried turning your pc on and off?

[nova crystal]

dont know... they did anounce the end

[nova crystal]

its not pc. Everything works fine. YouTube. Itunes. Other games. Only Tarkov, when I am in Raid, just switch audio off. And only returns when I leave raid

[modest scroll]

Improved from EOD to TUE. How soon will the bonuses come to the PVE-ZONE?

[vapid gorge]

5 Days still no unheard items on PvE 😦
Not even a response on my ticket

[modest scroll]

It's sad. Improved only for the sake of the pve zone

[fluid zinc]

Same.

[bronze pendant]

Good day, I apologize in advance for my English.

I found a bug that concerns loyalty and the merchant after submitting the task. These are the tasks: chemical part 4, big customer, out of curiosity. I gave the task to Skier. But Therapist and Prapor still had the same loyalty, even though they should have -0.25 because I didn't hand over the task to them.
in the end I completed two quests to get my lost loyalty back - Trust Regain (Therapist) and No Offence (Prapor).
but again there was no change here. the change happened with Peacekeeper, who was the only one who got -0.25 loyalty, but he had nothing to do with it! Peacekeeper was not listed anywhere and should not have received any punishment..... I really miss her loyalty….

Has this happened to anyone? I wrote to support, hopefully it will be resolved soon….

[fluid zinc]

I've got the answer here in discord that it's a known issue and we shouldn't open a ticket because it's known.

[sacred crescent]

Just upgraded and didnt get mine either lol

I'd have waited to upgrade until they fixed it if I saw this before

[fluid zinc]

Yeah same here. If I would have known that earlier I wouldn't had upgraded. Literally wasted 50 Bucks on an upgrade which is buggy.

[past stream]

some guy said a mod said they update pve late but bro 5 days is nuts that would be a fat refund from me

i copped unheard a day or two ago and still havent got it too

how they gon give me my pvp unheard loot but not the pve side like bruh

[fluid zinc]

I've upgraded Yesterday, a friend of mine six days ago and he got all of it at the same time, so some people are lucky with it others will have to wait.

[fluid zinc]

Yeah same, I'm just kinda worried that we might have to reset our current progression to get it.

[sacred crescent]

Happend the same way for me too lmao

[past stream]

oh hell naw i aint resetting nothing 💀

im only back on this damn game cause of the pve bruh

[fluid zinc]

Same here, I won't reset shit. xD

[ornate matrix]

nope

people get them delayed

[past stream]

5 days is a bit more than delayed id think

[fluid zinc]

But how long tho? Some People are waiting like 5-6 Days or even longer.

[ornate matrix]

idk

[fluid zinc]

Alright thanks. xD

[ornate matrix]

Everything from a day to a week is what i've heard

[fluid zinc]

Ah good now I have some sort of timespan at least xD

[ornate matrix]

Could be more could be less there's been no official word yet

[sacred crescent]

🤞 Hope its on the shorter end lol

[fluid zinc]

Same xD

[tulip jetty]

how does tarkov matchmaking works because whenever for some reason i had high ping during matchmaking i am placed on high ping server and i cannot do anything about it

[ornate matrix]

Select closer servers

[tulip jetty]

dude i am on the closest server

but my internet sometimes spikes and after that it effects the whole raid no matter that it goes back to normal it will stay on that high ping only after i get out and go into another raid it will be low

[flint marsh]

please put tarkov in sale im poor

[crimson onyx]

@ornate matrix Sorry to ping, but I contacted tarkov support to get help with getting my aurthrization code to log into my game and none of it worked

what do i do now

literally not one of the fixes worked

[high galleon]

sale they only raise prices

[ornate matrix]

We can't help you with that kind of stuff anyways. Only support can.

[crimson onyx]

can they help in any other way?

ive already gotten that same list i was given before and it doesnt work

[ornate matrix]

I'm unsure

[crimson onyx]

so is there just nothing i can do

cus none of this works and ive been trying for days

[ornate matrix]

Well, contact them again

tell them that the issue persists

[spark hatch]

anyone good with pc help me

[vocal storm]

hey i just started using a 2nd monitor and for some reason specifically tarkov wont let me move my mouse to the 2nd one (game is on borderless), anyone knows why?

[slim spruce]

it depends on how you have the monitor layout set in windows

[vocal storm]

uhh what does it depend on exactly? like what should I change?

[slim spruce]

this is maybe the cause

you might just not be able to move it in a line the way you are

[vocal storm]

this is what I got rn, it works perfectly fine on every other game I play just specifically not tarkov

[slim spruce]

fullscreen and borderless fullscreen lock the mouse to that screen

[vocal storm]

so with tarkov I gotta play windowed specifically?

I thought borderless was supposed to let you move your cursor between monitors

[slim spruce]

yes I think borderless is actually just fullscreen in another way

at least with tarkov

[vocal storm]

oh right that makes sense

wish there was a way to work around that

well either way thanks a lot for the help i appreciate it

[dark chasm]

Hello guys, I need some help with EFT or I'm literally rage deinstalling it.
I haven't played for quite some time but wanted to try it out again, but it doesn't matter what I do, the game keeps on loading and loading and loading for ages when I'm joining any game. Usually it takes years for the "Loading Loot" screen to finish at 100%, but at the time it finishes, I've already waited like 15-20 minutes for even something to happen and then, it continues with other crap to load. I've spent like 45 minutes of waiting and it just failds to load me into the game. Also, it seems like my character joined a lobby, but trying to rejoin is just as painful in terms of waiting. Looks like the items are lost 🙂
Since I have a Ryzen CPU, I tried this stuff with deactivating and removing the "useplatformclock". Yes, it loads the "Loading loot"-screen faster, but at the end I wait for the same amount of time.
If anyone has any suggestion, I would really appreciate it, or I'm losing my nerves even trying to join any stupid lobby

[orchid yoke]

what's wrong here

what in the living fuck am i missing

[eager lynx]

durability

wait no sorry

thought durability needed to be higher but it says 60+ on wiki

have u restarted ur game at all cuz ive seen that work before

[orchid yoke]

nope i'm just fucked

i keep dcing from raids and going back to my stash with my full kit or no kit at all

[severe wolf]

does the 50$ compensation apply for eod owners as well?

[orchid yoke]

https://cdn.discordapp.com/attachments/1164406250851803227/1247666874636963961/sell_your_company_-_Made_with_Clipchamp.mp4?ex=6660dbd3&is=665f8a53&hm=c5ca61f60ff4efbf9cc12b117654d959081b695e906bc936cc0cd5c34cdd14af&

[orchid yoke]

nope

[severe wolf]

thank you

[cursive sonnet]

is there a place we can see the patch notes?

[ornate matrix]

#eft-announcements

[cursive sonnet]

that doesnt look like patch notes, that looks like a notification that theres an update being installed

[ornate matrix]

Probably updating their backend

They would have mentioned that the game is going to be updated and not down for maintainance

[merry wind]

hoping it will fix the unheard pve glitch.

[limber basin]

what glitch

[merry wind]

EOD owners who upgraded to unheard aren't getting their upgrade rewards for pve.

[limber basin]

yeah im one of em

[merry wind]

its not to big of a deal just kinda annoying

[limber basin]

been waiting since friday

[merry wind]

saturday for me.

[limber basin]

Any eta on the maintenance

[merry wind]

it said maintenance would take about 2 hours but would be extended if needed.

[modest scroll]

nope 😦

[granite grove]

still no unheard edition items added to my account after a week lol even after update

when will this get prioritized

[modest scroll]

scamheard edition, lmao

[granite grove]

honestly

[limber basin]

i just want my extra space

[amber skiff]

Is there any method on doing an offline raid where I can set a custom time and weather? Maybe in the test server?

[quartz hill]

count me as another one who upgraded to Unheard from EoD and did not receive the pve upgrade. Has there been an official statement on how support are handling it? I have a couple support tickets open but no response.

[granite grove]

there is a practice mode

you wont lose your stuff if you die so progress doesnt save

[amber skiff]

The ability to change lots of the settings aren't available, like time and weather. It's just random time and weather

[granite grove]

all these "support" people are saying is that "its a known issue and will be fixed soon"

[merry echo]

should i turn on or turn off hbao

[past knoll]

your gamie is dog water fix it need to wipe now

[amber skiff]

Ok turns out just turning it to coop mode let's it work

[hallow quest]

helppp

[scenic vapor]

hey guys can someone help me?

[hallow quest]

if its an unfiar ban make a ticket or get in contact of a moderator

[hallow quest]

w what

[scenic vapor]

voip

[tulip gust]

make sure your mic is connected before launching

[scenic vapor]

it is...even in windows tarkov has access to microphone

[tulip gust]

well then good luck lmfao

[hallow quest]

go to ur settings and go to sound and make sure input is on the right one

[scenic vapor]

they are...only game with this issue with proximity chat is tarkov xD

[hallow quest]

ahh ya my takrov is fucked too cant even log into the launcher

[scenic vapor]

lmao

[past knoll]

your gamie is dog water fix it need to wipe now

[slim spruce]

verify integrity of game files

[dawn arch]

does anyone know why every single time I start tarkov, the application is on a new screen?

despite having a monitor flagged as the main monitor, the game will place it randomly on one of the screens, and furthermore it won't actually have the names line up, so selecting the option for the HP monitor will put it on the Asus screen, and so forth

i heard you could fix this by disabling a monitor in control panel, letting the game realise it's got everything out of order, then fix it, but that fix doesn't seem to stay working

[tough quest]

anyone else lose their entire last raid haul before servers went down? I survived and even moved loot to my stash before logging off

[acoustic marten]

is a intel i5–12600k and 32 gigs of ram good enough to run this

and a 4060 ti

[light plinth]

+1 has been 6 days since upgraded from EoD to UE and nothing...

[merry wind]

Ya apperantly this glitch has been around for about a month now...

[pastel tartan]

anyone know why a buddy cant load into a raid ever with 4 people? he always loses connection

[dense fog]

How do I invite somebody into a channel I'm in?

[latent yacht]

need help finding a way to prove my account is mine, lost access to my email when i graduated college and my bank account hasnt saved my purchase history back to when I bought the game in 2018. I sent them my login information, proof of the email being deactivated, and estimated date of purchase but none of it seems to be enough. I really dont want to lose my EoD edition and years of time but if it do i guess it is what it is

[slim spruce]

banks from my understanding never delete records. You should ask them for the record.

[latent yacht]

I did, they said they couldn't find any xsolla transactions and that it mustve been deleted

[slim spruce]

Banks don't just delete things.

This would make way for major fraud on all levels

[proper laurel]

#887656579221053440 message please add the thumbs up and down to my suggestion

[latent yacht]

yea they just cant find the transaction through the old statements I guess

[slim spruce]

This does not sound like a bank would say that.

[proper laurel]

thanks

[latent yacht]

ive been working with them for about 4 days and they said it must be on a deleted statement or before the 7 year cut off for document storage

[slim spruce]

I don't believe a bank would just delete a purchase record.

[proper laurel]

does the points earned in arena are going to survive to tarkov wipes?

[slim spruce]

This may sound suspicious to the support staff.

[latent yacht]

idk man, ive been working my ass off to get these docs but i bought it back in 2018

USAA is hard to work with and i just wanted some help, thank you for that btw

[dense fog]

How do I invite somebody to my channel?

anybody know?

[slim spruce]

right click it and invite people

[dense fog]

when i do that it invites the server

not the channel im in

[slim spruce]

see the pins of #pvp-lfg

[indigo seal]

What was the Downtime for today?

[slim spruce]

If there's no patch notes (like this time) assume big fixes.

[indigo seal]

you know when they fix the bug that i dont get my Unheared stuff?

in PvE mode

[slim spruce]

I don't

[indigo seal]

kk

[acoustic marten]

is a intel i5–12600k and 32 gigs of ram good enough to run this game
and a 4060 ti

[slim spruce]

Yeah most likely

[vague shoal]

why do i keep getting serveer conection lost when trying to load into ground zero, could it be that i have not enough ram

[loud moss]

you're fine.

[acoustic marten]

ty!

[tawdry kite]

bug that almost made me pee

[glass rain]

did u get it after the maintenance??

[vapid gorge]

They closed my ticket saying that it's a known issue and I will get them in the future, like okay so I paid and don't get access to what I paid for because of a bug, surely

[jovial finch]

SELECT YOUR SERVER FROM THE LAUNCHER'

[vapid gorge]

what?

[jovial finch]

Select your servers from the laucher

[vapid gorge]

What do you mean select my servers XD, i'm waiting on my pve items

[jovial finch]

pvp, pve doesn't matter, From the launcher click change region to have better connection

[vapid gorge]

No ones talking about a better connection dude XD

[jovial finch]

I clicked the wrong person

[glass rain]

did that happened after last night's maintenance?

[vapid gorge]

yep

[fluid zinc]

So you are waiting for how long now? 6-7 days?

[vapid gorge]

6 days

[fluid zinc]

Well I'm waiting 4 now. xD

[vapid gorge]

o7 hang in there marine, we will get what we paid for soon

[fluid zinc]

o7 I think so too! Just hang in there.

[knotty temple]

Getting de-synced from the server even in stash it seems, buying items and they're sitting in my stash.. have to reset my game for trader to recognise them? also when i die i dont die and fade to black.. i get a packet loss error? lmao. Was fine yesterday

[fluid zinc]

Sounds like you have auto-selected the wrong servers in the launcher.

[knotty temple]

All under 50 ping, at 4k hours I'm sure i'd know not to select high ping servers lol

[fluid zinc]

Well this can happen even with people who have 6k hours lol.

[knotty temple]

🤣 im aware, but the lights are switched on here I assure you. Worst issue ive had of recent is high matchmaking for PVE and thats about it..

[fluid zinc]

But I have those bugs like weeks.

Yeah.

[cedar sand]

You should deselect servers til you find the one with issues for you

[split dune]

PvE matching is 15min+

I just want to play the fucking game

[worn vessel]

I did not.

[tiny blaze]

Little question, I bought unheard edition and was wondering, when I get my stuff, will it overright my fence reputation or will it just add it to it

[upper wasp]

It SHOULD add to it

[tiny blaze]

thanks

[merry wind]

A lot of people are having the same issue including me. People have said they have gotten there’s within a couple of day up to a week.

[tiny blaze]

I know... you didnt read it did you ?

[merry wind]

Mb bro I can be a bit slow sometimes.

[misty torrent]

would anyone know why eft wont download?

[quiet summit]

Launch launcher as admin

[misty torrent]

it still shows the icon like its going to install but it dosnt install

[tropic flame]

I brought Unheard upgrade like 4 days ago and still not got the benefits on pve wtf is going on

[quaint garnet]

Same here … frustrating. Sent a support request but no response.

[tropic flame]

yeah some fot me

[vapid gorge]

6 days for me :3

[upper wasp]

Tell us, if 8th will make your pockets deeper

[merry wind]

4 days for me.

[merry echo]

Should I turn off or on HBaO?

[nova crystal]

is there any changelogs?

[vivid briar]

i deleted my gamma case by accident can i get it back somehow if i open a ticket?

[quiet summit]

Probably not

[vivid briar]

still no way to reset pve mode I am assuming?

Not that i need to right now I've barely touched it but I just wanna know I have the option...

[quiet summit]

Not atm

[crimson onyx]

my promo codes expired because my account was locked out

is this any way i can get them back or do i just have to take the loss

[glass rain]

same, now this is the real scam

why is it so hard to just give it manually if there is a bug

[worn pike]

Support messaged me back... They auto closed my ticket and said it's a known issue and they will "add content in the future without resetting progress"

[steel aurora]

#887656579221053440 message i sent this message at 10:48 CET and its now 18:04 CET and I still don't have permission to send messages in that channel even though it says slowmode is 6hours whereas this was more than 7 hours ago? dont really care just wondering if its a glitch or what

[glass rain]

same, nothing change. been 5 days now

how is it possible to get the unheard items in pvp but not pve?

[open ore]

Hello guys, I have unused EOD edition cd key for CIS region, am I able to activate it on my tarkov account with standart package with Europe region?

[feral walrus]

whenever i find a raid in pve it takes 10-20 mins to match and when it does finally load loot the game freezes and then i get disconnected. this does not happen on factory. i already tried verifying game files and clearing cache but that did not work

[feral walrus]

no

[open ore]

So I need account with CIS region?

[feral walrus]

yes

[open ore]

Okay, so if I activate this key on CIS account, will I be able to upgrade a region to Europe?

[feral walrus]

from what i understand you cant change region on an account, but europe accounts work everywhere

[cedar sand]

You can upgrade to a EU copy from other regions yes

https://www.escapefromtarkov.com/support/knowledge/356

[feral walrus]

does anyone have any possible solutions?

[cedar sand]

Constantly getting disconnected from game servers, what to do? https://www.escapefromtarkov.com/support/knowledge/439

??pagefile

[white steppe]

#community-support message

[open ore]

understood, tysm

[cedar sand]

This support page and the page file will likely help you alot @feral walrus

[onyx wagon]

i try to log in to the site but it's says ""Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later"
what should i do ?

[hoary fossil]

yo every game i go into i get server connection lost how do i fix it

[tropic flame]

you cant

just bad servers atm

[hoary fossil]

what the hell

[feral walrus]

it did not help i still keep getting disconnected

[vivid briar]

does anyone know why i can only open arena in windowed?

[fathom portal]

i constantly have 30 packetloss and a friend too

[vivid briar]

Have they fixed scavs killing you when your a scav in pve ?

Like first 3 attempts they just flat out shoot me without me aiming at them or anything I haven't done a scav run since

[crimson onyx]

my promo codes expired because my account was locked out
is this any way i can get them back or do i just have to take the loss

[heavy pumice]

any reason why the unheard rewards for PvE hasn't delivered in a week?

[frank jay]

What does this mean?

[void mantle]

Hello, I already contacted support about an issue with long loading times on my scav and PMC, this happened after I tabbed in and out while loading into a raid a long time ago and since I haven't been able to play the game. Not only are loading times long but getting into the raid rarely works and will say that I disconnected to the server or an error menu will appear.

The last time I asked about this, I was requested to change my paging file size in my OS but nothing changed afterwards. I also deleted and redownloaded the game but nothing changed there either.

[slim spruce]

what part of loading are you stuck on?

[void mantle]

Loading in suddendly take a really long time with really low frame rates, and when it finally reaches waiting for players my game freezes and either disconnects me or crashes

[slim spruce]

stuck at loading loot or map or what?

[void mantle]

loading loot

[slim spruce]

see here https://www.reddit.com/r/EscapefromTarkov/comments/rlof6z/loading_loot_slow_fix/

[void mantle]

shit aint work 😭

[slim spruce]

Do you have a non-standard motherboard?

[void mantle]

No

I appreciate the help but I cant continue to try today thank you tho

[karmic verge]

Is there a solution to "Server connection lost" error? It only happens on Tarkov

I cant join the game because of this but my friend does

[slim spruce]

see this page first for most causes https://www.escapefromtarkov.com/support/knowledge/439

[karmic verge]

I use router to connect but its stable. (Doesn't happen on any other game)
No vpn
No downloading
PC has good specs

But i see this

It happens every 1-2 min for 10 seconds and back to normal 50 ms

[slim spruce]

Then it's probably a generic internet issue

[karmic verge]

What should i tell to internet customer support to make them solve?

[slim spruce]

If you are suddenly getting high ping on everything (if it's on discord it's on everything) it could be a weak connection or any other number of problems.

[karmic verge]

This sudden high ping problem occured after i changed my internet provider

They all use the same infrastructure but this provider has some issues

Anyway thanks for the help i will call them

[glass rain]

where can I find patch notes for tomorrow's updates?

[slim spruce]

If there are any, in the announcements section on this server.

There's not always patch notes.

[glass rain]

thanks

[versed spindle]

yoo admins i need help, i accidently switched to pve, then i switched back, and for the past 5 raids i have not seen a single player, heared a single shot, nothing, only me nad the scavs, and yesi m sure i am on pvp , what can i do, i don t load in raids with players

[zenith sluice]

Bought unheard, no loot in pve. 5 days

[storm tundra]

i would like to report a bug anyone know where i can do that?

[cedar sand]

Launcher, game settings, report bug

[storm tundra]

thanks

[vivid briar]

does anyone know why i can only open arena in windowed?

[pearl rampart]

i havent been able to load into a pve raid for 2 weeks

infinite matching :/

[subtle coral]

Is the fix for the unheard edition in the patch for tomorrow?

[rigid herald]

did they make it so scavs spawn way more earlier since the event?

player scavs *

[merry wind]

im hoping.

[next wadi]

does tarkov support 1:1? in the past i was able to select it for aspect ratio but now i cant.

[pliant kraken]

I was matching into PvE raids <2 minutes all afternoon and now I am >7minutes matching for the last 3 raids, why? what changed?

i even restarted my PC and cleared my cache

[frosty fox]

What happened to the launcher?

[slim spruce]

are you on a VPN?

[frosty fox]

Nope

[slim spruce]

Anything strange about your setup or anything?

[frosty fox]

No

[slim spruce]

When did it work last?

[frosty fox]

3 hour ago

[slim spruce]

reboot your pc

[frosty fox]

Ok

[novel moss]

why am i not getting my unheard edition shit on my pve account

[slim spruce]

This is a known bug, it will be fixed soon.

[novel moss]

tyty

[granite grove]

false hope, weve been waiting for a week some even longer

[rancid crater]

can anyone help me install this dumbass game? 6k hours in this never had this problem it just wont install

[jaunty epoch]

Does UHE have arena access?

[slim spruce]

What problem?

does it just show install after you pick a location or 0/0 ?

[rancid crater]

it just shows install. it used to say 0/0 but then i uninstalled everything and now it wont even start the download