#community-support
1 messages · Page 200 of 1
A support ticket isn't necessary, you will just receive an automated response informing you that BSG is aware of the issues
I imagine it will be resolved 
we need more pve vc's D:<
Thank you. Think it's worth submitting a ticket?
BSG is aware of the issue
I bought the game but I'm unsatisfied with it. Anyone I can refund. I live in EU so I should have a 14 day refund no?
There are no refunds for the game.
what about the eruopean union law where you can return any purchase within 14 days without justification?
You agreed to the TOS where there was no refunds.
thats not how laws work
idk i mean i might still enjoy the game but just wayyy too hard to get into without spending hours a day
How can I reset my PVE character?
You cant at the current moment. BSG does plan to add a "wipe" button for pve tho
Thanks
Looking for help with someone that is running 7800x3D / 6000mhz CL30 RAM..
I'm getting BARELY 100 fps in offline Customs raid, something is not right... This CPU is same a streamer is using, and with the event he gets 165 FPS at Resort in online raids...
So i upgraded to unheard from Eod, and my PvE character doesnt have any of the upgrades?
This is a known issue, hopefully BSG rolls something out for this soon.
Anyone still having issues with the authentication emails?
How's your cpu, gpu, and ram usage lvls
Thank you!
Why do I keep getting authorization error every there and then? like every ~30 min or more
CPU prob around 70 and GPU 90s
@keen lantern not the place for these links
do the event promo codes not work for pve
Nope
Guys I have a question I give my lightkeeper alt quest chemical part 4 to therapist how can I reach the lightkeeper are there any way to get it because there is a note on wiki like this Bug note: If you have chosen to complete Out of Curiosity or Big Customer instead, you currently can't get this quest.
You can’t right now, you must wait for it to be resolved
Okey I get it thank you
nah how am i supposed to play the game if it just crashes when waiting for players every single time, if only i was good enough that other players needed a 3min headstart lol
barely
ight
I'd say it's probably just the big variability in raid performance
Any offline or online is gonna super different from each other just cus the game isn't particularly optimized, and a lot of stuff ia going on
Offline raid with 0 AI, a 7800x3D should not barely be getting 100 fps, that makes 0 sense
cant even play the game
is the Courtyard extract active at the start of the raid or it can be active afterward?
No, it’s either active or it isn’t at the start of the raid
ty :D got a quest to extract 4 times for 3 LEDX's
Good luck, it’s usually up around a third of the time when I check it
Good reward too haha
mhm, means it'll never be open xD
Server connection loss on every match please help, happens in co-op and online. every map does it atleast twice.
Hi, I had question/issue regarding my upgrade from EOD too unheard.
I received all my items and bonuses for PVP but not PVE which is what I desire too play. Is there a way too fix this or should I contact customer support?
Unfortunately they are sending out automated responses for Support Tickets made for this matter. It is a known issue, hopefully it will be resolved soon
Ok cool thank you!
A friend of mine decided to purchace the unheard edition, does he have to wipe his account in order for it to take effect?
Because you won't be able to log in without getting our emails.
NO. if you are talking about him not getting his PVE stuff that is a known issue and it takes time to get it
Some domains just don't get them a lot.
Try a Gmail.
I'd suggest making a gmail just for tarkov.
it should take a day or two. I bought unheard today and the same thing is happening to me
sooo I queue up in a server with the region that has less ping and I get server connection lost
why pve matching taking so long
Server connection loss on every match please help, happens in co-op and online. every map does it atleast twice.
real shit
atp idk what to do anymore this game isn't giving me many options and it's running on hamster wheel servers
fr every game I get that stupid error
friend bouhgt unheard and its only working on his pvp and not on his pve any help ?
found this again
This is a known problem it will be fixed soon.
k
how long does it take for me to recive my items/stash upgrade for the PVE unheard edition upgrade. its been over 24 hours just wanting to get a time frame
when fix on this?
It is a bug that will be fixed soon, if you got pve before getting unheard
when will server connection be fixed, I tried everything the last time you sent me
Do you get any good raids sometimes?
its like every other raid I get that error
so like 2 raids I can play then it'll happen
and when I restart game I get another 2 raids
Does factory work well?
for like 2 raids yea
The problem may be a slow computer or slow network then if nothing on the help page worked.
I just restarted my internet so hopefully that works, and I have a computer that fits minimum specs for tarkov so that shouldn't be the issue.
alright thanks but any known time on fix ? just kinda crazy how much money was spent and still no items recieved
There's a fair amount of people with this problem, hopefully soon.
I'm not sure if other people have this problem but I thought I'd ask. I've been told almost every game in Arena that my mic is bad but I have a good mic. Never had a problem with any other game and regular tarkov voip seems to work fine. Just arena radio seems to be terrible and no one can understand me. Which one of these settings should I mess with? Noise reduction and sensitivity are the settings I've messed with but I can't seem to get the right settings or something.
why is the radio volume at 10?
Isn't that output? That'd be funny if that was the problem the whole time
Might be
Microphone volume is at 100 so I assumed radio volume was just output
I've actually tried a lot so far. Reinstalling, testing different levels of noise reduction and sensitivity, changing input devices. I have no clue what it would be but is it possible there's something in the files?
Well make sure you got the correct device
Yeah it's the right one. I tried so much that I thought maybe it was glitched and displaying the wrong names for the different inputs
soon™️
does turning on gas lamps affect the generator usage?
thanks
Today saw such thing twice, first was on shoreline inside drug crates, now on i literely can see NOTHING on Groundzero. I hope its not my GPU but still, scarry thing
On shoreline black space was drawn with drug leaves and dissapeared after half a minute. But this one on Groundzero just appeared and stood until timer was over
Anybody had issues where you interact with food/water in your backpack in raid and the screen flipped upside down and the controls get inverted??
Same, it happens only in large maps (shore, streets, lighthouse), labs or factory it’s all right 🤧
Bought the Unheard edition upgrade from EOD for $50 and didnt see a change in stash space and I still have the normal pockets. Did I buy the wrong thing?
??tuepve
It is a known issue that players who upgrade to the Unheard Edition after gaining access to the PVE zone are currently receiving their Items delayed.
Please don’t make a support ticket as they’re aware of the problem and will just close it.
still no fix for network provider 
Not yet, 
;(
So when pvp wipes will pve?
Pve does not wipe
Thank u
Why do all the online guides for building the gym say you just need the sledgehammer and I cant build it? What are the actual requirements to see it and start building? (PvE)
I've watched like 3 videos and several online articles and none of them list something that should be blocking me from starting construction. The gym page on the wiki lists no requiremensts. Does it not even show up until I have every single material needed to start? I thought the first stage just needs a sledgehammer. Very confused.
You must mop the floor twice first
I have no options to mop the hideout. It looks like i need 2 fleece and I just bought them
maybe there is some delay in the option showing up
alright so on the wiki there are separate items, defective wall and gym. The defective wall requires med station lvl1 which I dont have. Building it now. Interestingly if you click the hyperlink for the Defective wall on the Gym page, it redirects right back to the Gym page and NOT the defective wall.
Love all the guides out there that completely omit those requirements...
I have the same issue.
has anyones pc been going slow because of the patch?
why do i have 200 ping on every server i can t even play!!!!!!!1
Ah they fixed Network provider p1@silent perch
Oh really? Thats awesome! So now any of the multiple choice quests counts?
The issue with Network Provider - Part 1 is now fixed, if you restart your game and/or clear your cache you should receive the task if you have completed all required tasks.
big BSG W
ty :3
Please fix the PvE MAtching already!
The wiki has all info you need. Also don't expect random ass websites to be good. They just want clicks lol
Is there any fix for the Matching issue or?? Coz ive been getting 5min matching
Iguess could be cause of the Event?
PVE btw
i just got killed due a bug in factory is that restoreable or can i get any compasation cause i lost my kit
and no restores?
okay
upgraded from eod to unheard, but still haven't got the items on my pve account. it's been almost 1 day, any fix yet or someone i can make a contact with?
It's going to be fixed soon.
The problem is known.
Recently upgraded PC BSG website is not allowing me to get into the login pages any ideas whats going on?
Hey so my game keeps crashing my whole pc when I'm in pve anyone know why it does this?
how can i suggest to remove Matching simulator form Unheard Edition in PvE?
Hey I’m having some blue screen issues wondering wtf it would be. I upgraded to a slightly better pc then I had before which ran tarkov fine. And now I can’t play on the new to me pc? I just did fresh windows install/wiped pc and graphics driver fresh install. Any ideas what would cause a blue screen after this? Haven’t tried to play yet as I have to redownload everything now
i dont think there is a actual way to fix it i sually just make sure that my servers are on the lowest ping and i back out if it goes over 7 minutes.
that is not users problem you know 🙂
never said it was im just saying it sometimes helps me when i back out and try again.
and sometimes it doesnt
fr, been like 50 hours without a raid
I mean I get it, certainly not BSG's problem, but none of the top google results for websites OR youtube videos' mentioned the requirements. Just annoying on the content creators part.
10 mins search to pass intro bugged toom with "no connection"
Thank You BSG for my pleasured weeekend!
srsly what happen with the game search time?
Dont take train as EXFIL on PVE mode. the timer will run out before the train leaves.
Not always, but yeah wouldn't recommend too
Hello, tell me who can help me purchase the game?
Hello, please tell my why i have to wait 45 minutes for no raid?
Still having issues getting through the human verification on the website...
Please help
go to their website. click on "beta is available purchase Escape From Tarkov" and then choose the edition you want. Here is the website link https://www.escapefromtarkov.com
Do i have to wait another 48 hours in Matching for answers?
I am hours deep myself waiting for somebody to even acknowledge me lol
i started watching Marble Olympics. Way more interesting than Tarkov
I cant even search on the fourm because it needs human verification witch it refuses to do
Tried my browser in ingonito, disabled all add ons
Discord mods and Tarkov Support prob want 250 bucks for answer
Is there anyway to fix the unable to load magazine glitch?
twice now have I rejoined, only for it not to work and all my packed mags become empty
quite literally a 50/50 if i survive a raid because I am unable to pack my mags
^Atleast you have the game and the launcher lol I can't even get that far
😂 fair enough
How do I fix this on pve ? I don't get any errors on pvp, but when it comes to pve I just can't join my own lobby
can someone help me analyze dump file? whole PC crashes while playing reserve
please someone who can help me on How to download the game and how to purchase Which region to choose I will be glad
does anyone know how to fix server connection loss while trying to load into shoreline? i havent really tested it on any other map besides factory and i load in pretty quickly on factory, it happens when its finished loading loot piles but i have to restart my game 3 times just for it to work every time
You purchase the game from the pre-order page and then you download the launcher from your profile on the website
DO NOT UNLOAD MAGS INTO A FULL RIG AT END OF RAID LOOT TRANSFER SCREEN FROM SCAVS. make sure you have enough free slots for the ammo you're unloading, if you unload a mag thats in your rig, but your rig is full, you will lose all the ammo that was in the mag. i just tried and tested this multiple times, and could not find the ammo i unloaded from the mags.
You must try using a different browser
why are there immortal scavs???
Are you playing Streets or Tarkov?
customs
ive found some on woods and shoreline too
mag dumped a scav on shoreline with bt in a 60 round ak
bro tanked it walked up slowly and 1 tapped me
Well it’s only happened to me on Streets but sometimes you become desynced from the server and must restart
Oh that sounds different
mby a pve issue?
Doesn’t sound like the desync issue
not sure if its ever happened on pvp
Thank you
My Launcher isn’t starting up anymore I get an Error on POST.
Is there a fix for that ?
Do you even read our texts ? I said it's only about pve, and that I don't have any trouble when it comes to the pvp servers...
Game starts lagging alot during loading into maps at loading loot and lootpiles on basically every map. Didn't have this problem at the beginning of the wipe when i last played. What the hell happened? This update is screwed up.
Can i not put key tools in my gamma pouch?
Watch welp bug report coming :D and millions of other Escape From Tarkov videos on Medal, the largest Game Clip Platform.
hey i just found this can i report this somewhere ?
That doesn’t change what I said or what you must do to fix it
Bugs can be reported from your game settings in the launcher
aright im gone do it then ty
i mean all of these dont make sense i have an ethernet cable and i have a pc that matches the specs it just gets hot easily could that be it?
it doesnt really get that hot when loading though
i keep DC'ing but my server doesnt say its bad ping
Ive recently upgraded to Unheard from EOD, Ive received the upgrade etc on PVP side but nothing on my PVE which I mainly play. Is there a way to resolve this issue?
You must wait to receive the items, it can take a few days
Will that also get my pocket and skills upgrade as I haven't received that either ?
Yes
👍
ten minute to queue up for solo pve, get two tapped in the head in one minute flat, another ten minute wait 
How many days should it take i've been waiting 4-5
Hey so my game keeps crashing my whole pc when I'm in pve anyone know why it does this?
i'd try updating all drivers first, motherboard chipset, GPU
Any known issues with streets ATM? Takes forever to load, low FPS and then get anticheat connection failed. Other maps have been fine
I have four USB Flash Drives but the Skier task is only counting one of them?
hi so i played tarkov a few months back and i got a new pc and ive wanted to start playing again and i forogt my email for my account and im not trying to spend another 100 dollars on the game is there a way to recover my account without the email that i have forgoten
everytime i boot up tarkov it says user action required cannot establish server connection although my internet is working
it is also doing this for other apps such as steam
is there anyway to fix it
Support can't just give out email addresses.
Search all your emails for tarkov, battlestate or xsolla
alr
There are multiple types of flash drive, military, secure and encrypted
Skier wants the secure ones
you gotta recover the email
i have a server connection lost problem, how can i fix?
You must wait 22 hours after completing getting acquainted (Lightkeeper access task)
is there any way to get around 2 factor authentication, i don't have access to the email connected to the account anymore so i can't login to play
spawing under the map and falling to be killed by fire on customs PvE, annyone else have this happening?
Happened to me on woods
My friends said I got sucked into the ground
I wish I got sucked by the ground but what can you do
hey everyone I've talked with support before but we didnt come to a conclusion so I'm asking again; my game closes itself as soon as I log in a raid, both scav and PMC, on all maps, in pvp mode, but not in offline. mostly in solo, but it happened in party too, the game runs fine in the menu but when I log in a raid the game completely closes itself, leaving no error message behind.
Also I've tested everything support has suggested me so far, I tried this on another machine [I have two PCs] and on another old account, and the same thing happened, I've tried all suggestions even the ones on the trivial crashes page on the site and on the launcher when doing integrity check, nothing shows up. I've reinstalled the game too, nothing, changed virtual memory, disabled antiviruses and used tethering USB connection, nothing. I'm starting to think it's an account problem, could you guys help me out?
pc specs?
CPU Intel core I7 9th gen, 28GB RAM, give me a sec
and NVDIA GeForce GTX 1060 3GB
the driver installed is the latest 555.85
Anything strange about the setup? recent major changes or emulation?
nothing, not even overclocking it
go to start > view reliability history > look for problems when the crash happens and look at more details
it just says "bad_module_info" stopped working but there's no more details, I'll send a screenshot
anything poping up in Event Viewer?
yes, opening event viewer, I found that what happens seems to be, origin: application error, event ID: 1000 and name of the module that generated the error: unknown
sooo last night my servers were sort of fine with some minimum packet loss but now I can't play the game anymore
I joined a raid and it lags me realllyyy bad and I get disconnected and all my servers are either timed out or super high ping
aaand I have no clue what's happening
is the launcher and the game both on the C drive? I had issues when they werent on the same drive as the its appdata and program files
the launcher and the game are both on the C drive
are your server regions all like
do they say 'timed out'
i'm honestly about to mail nikita 10 tons of tnt
So i just bought the PvE expansion for Tarkov and its still saying its locked and i cant play it, anyone know why
can anyone help me I'm able to play a scav perfectly fine no problems but whenever I try to play as a pmc I get server connection lost I quit the game in January and before I never got this problem plus I never changed any of my pc parts or internet
Did you get coop or pve?
yeah ive misread it havent i... its coop, completely pointless purchase since i dont have EOD
how do i get a refund?
Unfortunately there are no refunds
amazing. So what can i actually do in this COOP mode?
you can play offline raids with others with coop with no progression
what a pointless purchase..
might be worth putting in this is a no progress mode in the description, its misleading.
@golden orbit do you get any good raids at any time?
like i get into raid after reconnecting three times and get into the raid so late
Does factory work?
no clue but on any map with scav and pmc it does this
See if factory works, as this could point to the cause
okay ill let you know in 5 mins

ive sent a freaking picture of my stash tab... and they ask me to do it again... ? is this just their automated way of keeping people hanging for weeks? get a bot to constantly ask the same shit? like guys.. give me my freaking compenstation properly for the unheard edition
what is the problem?
4 codes did not work from my compensation
Okay im just waiting for players but i didnt get dc.
ive tried for over a week to get it resolved, i did noit click 'profile' between putting in the codes to the website, so the activated but did not work for my profile... when i started putting the codes i nand clicking profile after each one it worked, but the codes i didnt click profile for, did not work and are now 'redeemed'
You are using PVP to check the size right?
yes 😦 Ive been playing since alpha.. i sent them the right thing.. the site has 8 slots available
What codes did you choose?
i chose all but 1 for the compensation.. so i would of only needed to buy 1 more slot space which i did to have all the purchasable slots unlocked
12x stash 1x urban responder
8 of the codes worked for stash
originally i started from the top of the list, it made it seem like the code worked so i put more in, i checked the main site and the 'stash upgrades lines available' did not go down.. so i thought hmm weird not working
i tried codes from the bottom then pressing profile after each one, and the codes worked
but when i got back to the top 4 codes where i didnt clickk profile, they no longer worked
now its downloading
Okay i didnt get kicked. What can i do to fix the other issue tho. Cant load into shoreline
computer specs?
Unfortunately we cannot provide account support, you will have to continue speaking with BSG to have this issue resolved, sorry ):
i7,4060,16gb ddr5
no worries mate, i appreciate you ❤️
Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/
Home Support Guides How to Change the Windows Pagefile Size How to Change the Windows Pagefile Sizes The Windows Pagefile is used for virtual memory operations by the Windows kernel. Windows pagefile sizes are set during installation, and normally do not have to be changed. However, if you add memory to your system after initialization,
OKay i did so. Should i try and go on shoreline?
reboot first, yes
Have fun
windows already uses page file to help ram, this increases the size
So ram was my main issue?
32gb would have made it so that you didn't have to do this, most likely, yes.
90% of people can play fine with 16gb, some have to do this.
Common page file W
Werid thanks again bro
😻
sooo
When did it work last?
like my game?
yes
I've been getting weird packet loss and disconnecting for the past week (which as never happened before) and at night it's tame so I play the most, last night is when it was last working
woke up this morning, hopped onto an interchange raid and my ping was 200+ and I disconnected
The solution may be changing the dns service. See here for a guide https://www.escapefromtarkov.com/support/knowledge/513
Or clearing dns cache
any1 else having issues with match making taking forever?
Everyone, especially on pve
Can someone help me i get connection lost everytime i load into shoreline and its the only map this happens in it started when the event started with all the bosses
didn't work
Are you on a VPN?
went into interchange with 200 ms and it went down but then I started rubber banding and disconnected to high packet loss
no
Is your network managed by others like a school or apartment?
Is there anything unusual about your internet connection?
visually no
Does factory work well?
What about not visually?
every other map works
So this is only streets?
and it only started happening last week with the ping and stuff
shoreline
well the fact its been acting up for the past week
before last week it was fine
Can you change your dns in the router itself incase it is overriding your settings on your pc?
nothing on the website helps really, i started having this issue after the event started with all the bosses spawning there but before that i never had any issues
Does streets work?
yeah
Computer specs?
my spects? 3060, i5 12600k
What kind of internet speed do you have?
ethernet
Cable?
what cable i have?
cable, dsl, satellite etc
cable
The most likely causes of this problem when streets works fine is that the shoreline assets are corrupt, in which you should verify integrity of game files in the launcher or that your pc or internet connection can't handle the internet traffic.
i redownloaded the game as well as verified the integrity of my files but nothing
i guess shoreline banned me
Please submit a bug report in the launcher about this and let them know streets works without a problem.
👍
not sure I'd have to check
some router configs override dns settings from clients
you'd have to change the dns in the router config
hey i have a question regarding coop mode on eft i just upgraded my edition and have not received the items in the coop mode but have them in pvp, looking for more suggestions for troubleshooting.
This problem is known for people who got PVE before unheard. It will be fixed soon.
Sounds good thank you @slim spruce
Hello, I just got a new computer and am trying to get EFT installed, but when trying to login on the EFT website to get the launcher I was getting a "SERVER ERROR" error message. I reset my password thinking it would do some sort of soft reset to my account allowing for a new login to occur, however when I tried with the new password I get the same error message. I am able to use the new login creds to get to the forum portal, but logging into the website to try to get the launcher is not working. Can any one shed some insight?
What error exactly?
The exact error simply says "SERVER ERROR"
Also I am in Edge browser - should I perhaps try another browser?
Please send a screenshot
I just tried in Chrome and I was able to sign in!
ok
Thank you for the quick response though!
another server connection loss @slim spruce
Have you raised page file size yet?
Where do I do that?
im having a problem anytime I try to use the presets it aslways says exceeded 400000 rouble limit whenever i try to use one even though there is nothing in my inveentory
go into a pmc raid and die once
with nothing on you and see if that helps
Do I have to go into files?
Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/
Home Support Guides How to Change the Windows Pagefile Size How to Change the Windows Pagefile Sizes The Windows Pagefile is used for virtual memory operations by the Windows kernel. Windows pagefile sizes are set during installation, and normally do not have to be changed. However, if you add memory to your system after initialization,
k thanks will lyk if it works.
I recently reinstalled Tarkov and for some reason when I try to authorize when opening the launcher I don't get any emails?
I've been trying a few times and no fixes are on Google
Please see here for tips about the problem of getting no email of the confirmation code and how to contact support via email https://www.escapefromtarkov.com/support/knowledge/431
I tried it, im still having the same issue
can you drag a 1x1 item into each slot on you now when you're empty, and put it in each slot and wait 5 seconds? Do all the slots.
You are looking for one that gives you a 228 error
no error showed up
Submit a bug report in the launcher and wait for a reply.
Since it's on your character I am not really aware of any fixes for this kind of problem. If it was in your inventory, sure.
how to do I submit a bug report?
In the launcher game settings
why cant i pickup any ammo?
Can you be more specific?
these ones
i was able to do it but now i cannot
it may either be server-client desync or the bullets are scenery.
those are my bullets
Or you are not looking in the right spot, which would be server client desync.
Sometimes dropped things are just gone. It happens.
It do be like that.
ye
Thankfully it's not something expensive.
ah yes but i was more curios than worried
@slim spruce Like this?
on C preferably.
only C would be best. Puttig it on a hard drive will only make things worse.
My G drive is my ssd
even if G is an ssd, that complicates things
ok
is C an ssd?
no that is hard
please disable it on C and put it on G then, the ssd. It will give you an error, so maybe put it on G, reboot and then disable it on C and then reboot again.
I would really suggest reinstalling windows on the ssd as it will improve the machine hugely.
I didn't change C drive I only changed my G (ssd) drive to 16g min, and 25g max
Disable page file on C then too
and set, ok then
alright 1s
alright did it, and I sound dumb for asking this but how do I reinstall windows on the ssd
It would require quite a bit of work
USB drive with windows on it, the key if you got it, etc
alright scratch that, I don't got the key on usb drive
installing windows on the same motherboard may activate it for you if you don't already have the key associated with your windows account
you probably don't have to enter it and just skip that in the process
ayo upgraded to the unheard addition yesterday and i recieved the mail containing all the extras on the pvp character but not my pve and i only play pve atm anyone got a fix for this or any news ?
??tuepve
It is a known issue that players who upgrade to the Unheard Edition after gaining access to the PVE zone are currently receiving their Items delayed.
Please don’t make a support ticket as they’re aware of the problem and will just close it.
+1-9hours for the quest mean that i might need to wait 9 hours to get it?
yes this has been happening to me as well, very frequently at that
yeah pretty sure it's a tarkov thing, no clue how to fix it...
Fix for me was upgrading ram to 32 as I had like 90% ram usage
Alright will upgrade then
Constantly getting disconnected from game servers, what to do? https://www.escapefromtarkov.com/support/knowledge/439
A temporary fix too for systems with under 32GB can sometimes be to manually adjust your page file settings
??pagefile
Was another guy with same issue and after upgrading he said problem was solved so hope it helps
wait is it normal to have packet loss when holding the gun on left shoulder peek?
How long does it take for the Unheard edition to hit PVE accounts?
I know there is a delay but just wondering how long
Where can i report a bug?
Launcher > game settings > report bug
got it, thanks
how long does it normally takes to get my pve unheard items(i upgraded from eod)? its been almost 2 days
how long is the event going any infos about that?
After i die the screen freezes for 30 seconds and then my session proceeds to raid ended screen.
What is happening ?
Do you have the MIP streaming option enabled in your graphics settings?
No
Should i enable it ?
My hypothesis is that tarkov has a new memory leak and that's why it's happening prolly. I can't even get into the game past loading loot and lootpools
A few months ago when i played i had no issues though
Usually starts lagging at 70% and eventually disconnects or crashes due to this memory leak shit
Changing the page file size and location on ssd and loading into the raid got to 90% of loading loot 🤗👍
Then it crashed my OS and rebooted 👍
Tarkov has a fucking unimaginable memory leak rn. When the fuck will devs get competent enough to stabilize the game
I’ve been waiting for 4 days.
this is stupid
Yeah I agree. Which is why I haven’t put in a ticket. Just going to let it work itself out.
how do i report someone for racism in game. have screenshots of messages
Yeah you will just get an automatic response telling you that they are aware of the issue and are working to resolve it
You must just wait it out, sorry

Hello i upgraded to unheard but not got the upgrades nor items on pve, made a ticket, how much its take to take effect?
It is a known issue that players who upgrade to the Unheard Edition after gaining access to the PVE zone are currently receiving their Items delayed.
Please don’t make a support ticket as they’re aware of the problem and will just close it.
I will buy it the moment they fix this exact issue 
Can someone look at my logs and help me fix my issue on loading into a raid?
Im trying to kill zyrachi, any tips what kind of ammo to use to kill him quick? Only doing it for the trophy really
I can get 3 shots of R PS in before Im dead xD
.338 TAC-X in an AXMC will one shot him in the head, I prefer a Schmidt & Bender 3-12, I go prone behind the truck and in front of the gate and zero my scope for 250 metres, aim top of his head and he will die in one shot
Ill try that thank you, not sure if I have that caliber though
The next best is 5.56x45mm Warmageddon in an ADAR-15, it will take two headshots but you can fire it quickly and with not alot of recoil and it's the same method as I said
Oh okay, that seems alot easier to access xD Ill try thank you
Can I just aim at his head or is there a big drop off on warmage
If I purchase Unheard today, do I get Arena included? The listing on the site doesn't specify and everything has been so shifty. Want to make sure, before I drop $140
Yeah, Arena is included
You must log in to the Arena website after you purchase the package
I got it, thank you @cedar sand
Is there anywhere besides the Wiki that says that? I heard Nikita said that it was... I was hoping to see it on the listing, itself. Do you know if they plan on changing the listing any time soon?
"Escape from Tarkov: Arena is now available to all owners of The Unheard Edition who purchased the edition or upgraded for full price." This is referring to people that upgraded from EOD to Unheard. I wouldn't be upgrading from EOD; I am upgrading from Standard.
No, it is referring to ALL OWNERS, except people who upgraded from EOD to Unheard at $50, rather than $100.
But EOD owners that upgraded already own Arena anyway, because they owned EOD
If you upgraded from any other version or purchased the version outright, then you paid full price for your copy, because only the upgrade from EOD to Unheard was reduced in price.
And they owned Arena anyway before upgrading
Some of my friends does not own EoD and Unheard edition, what shuld they buy to play with me in PVE mode ?
They cannot purchase this expansion yet, it is expected to be listed for sale later this month
If they want to play it before then, they must upgrade to the Unheard Edition
The new armor system is so RNG right now. The game feels bad to play. Does anyone else experience this where you will die to hits that make no sense. 2 bullets when wearing t6 armor. It feels like bullets will pen when they absolutely should not and other times people will tank so many more shots then they should. Armor feels so useless to wear as I can go in and kill people just the same as when I do wear armor.
9x19 M882 to the Thorax and dead with Korund
Spaseba papa Nikita Buyanov
I don't have this issue with the gen4 though
Try armors that protect every inch of your upper body with side plates
Have you tried putting a diaper on?
the armor plates only cover the literal area they are at, if you get shot from the side next to the plate, it is as if there's nothing there, because there actually isn't, if you get hit where the actual plate is, then it will stop the bullet.
Not getting emails from bsg to be able to log into my account
Please help im really trying to play and i don't know why i havent been getting the emails
pls ping me if anyone has a fix 🙏
That makes sense. I understood that to be the same people that got the $50 refund, for upgrading, but it makes sense, since EOD did get Arena as DLC way before all of this. Thanks!
have you got it? its monday already
Not yet. Just check while I was on my lunch break. Still nothing.
In some cases it takes a week
It's been 3 days for me
Well I’m still playing regardless. I guess I’ll just get it when I get it.
I believe we'll get it on the next wipe
any idea why i have 200+ ping on the same server i always play and on discrod my sound does not lag or anything?
i cannot play on the server where it says my ping should be 60 cuz it is perma 200+
well actually it seems more like it is on my side so i will try figure it out
I am getting BSOD and memory leak crashing only on tarkov and idk what to do i have 32gb of ram(recently bought)
What is the code for the blue screen?
heap kernel corruption something along that line
my game is telling me the host name cant be parsed
invalid URI?
let me check
yes
This means you are not using the launcher to start the game.
none of this has helped
You tried page file increasing?
Thank you for the help
Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/
Home Support Guides How to Change the Windows Pagefile Size How to Change the Windows Pagefile Sizes The Windows Pagefile is used for virtual memory operations by the Windows kernel. Windows pagefile sizes are set during installation, and normally do not have to be changed. However, if you add memory to your system after initialization,
my game crashes or loses connection to server while queuing up and sometimes even freezes the whole PC, i cant alt tab nor do anything, i have to restart PC to get everything moving, happening since the recent game patch
most of the times its losing connection to the server
what is your ram usage during this problem? see task manager
I think this fixed it I was able to do a "half" raid in pve and went some time without crashing whilist in offline on ground zero with horde mode + tagged and cursed
Thanks for this 👍
neat
7GB, out of 16 GB
Any idea why lighthouse got stuck on loading loot 50% and my pc became unresponsive and i had to force restart never happened before xd
also got back into the lobby with my gear on
servers dead&
any word on when i will get my unheard edition items been waiting a few days now
is there an eft arena discord?
??arena
Escape from Tarkov Arena is a standalone game project; A session multiplayer FPS for PC, with all the mechanics from Escape from Tarkov.
EOD owners get a copy of the game for free and own it already!
Pre-order your copy at https://arena.tarkov.com/
There is also a dedicated discord here! --> https://discord.gg/escape-from-tarkov-arena-1083349292208640010
same. Its kinda ridiculous but its what ever
yea an insane amount of money for it to not be prioritized
my game keeps lagging really bad, it didnt use to do this, any suggestions?
i have restarted my internet and it didnt seem to help but i still load up videos and download other things fine
?
lagging as in fps, internet, stutters, disconnections, etc?
Heyo fast Question, i just upgraded my version from EOD to unheared, but i didnt receive anything in PvE mode, so no extra pockets, no junk boxes and stuff like that
does anyone know why this happen?
or how i can fix that
It's a known problem and it will be fixed soon.
ah okay.. i hope so ^^ but thanks
Hey my buddy bought arena instead of the standard edition is there any way he can get a refund or switch it for the other
Unfortunately there are no refunds
so for me its big lag spikes and then disconnects but the game runs buttry smoth outside of that. i checked my internet and that seems to be fine.
i can watch movies and download stuff wicked quick still but it comes in flair ups. like two weeks ago i was having no issues with the ping spikes or disconnects
If it's not all the time it might not be a big problem.
any suggestions on what to do because this week has been pretty bad some days
a lot of things to try here https://www.escapefromtarkov.com/support/knowledge/439
ok thank you
Escape from Tarkov Arena is a standalone game project; A session multiplayer FPS for PC, with all the mechanics from Escape from Tarkov.
EOD owners get a copy of the game for free and own it already!
Pre-order your copy at https://arena.tarkov.com/
There is also a dedicated discord here! --> https://discord.gg/escape-from-tarkov-arena-1083349292208640010
Please see here for tips about the problem of getting no email of the confirmation code and how to contact support via email https://www.escapefromtarkov.com/support/knowledge/431
none of it works
Then contact the email.
and i emailed support and no response
It might take a few days
i claimed a few promo codes recently
and i dont want them to expire
do you think they will?
Game codes don't expire, or I've never heard of that happening. So probably never.
do you know the average time for a response
like 2-3 days maybe?
Probably
yea same, it started a week ago and has been happening since. I usually get disconnected at 80-90% of loot loading.
i cant make an account on the websit at all
Are you stuck at the email domain can't be registered?
@slim spruce sorta a problem... was loading into a scav on shoreline and got dc. I will let you know if it happens on my pmc i hope not.
why would the booze generater be worth it if it cost more to make the moonshine then just buy it
yes
Please make a gmail just for tarkov. Your email can't be used because you won't get our emails.
I have a crazy bug where everytime I load in a raid I dont here any gun shots and everyone I run into has no gun out, any fixes?
bsg for ya
pay 20$
is there anyone i could ask about my problem with tarkov me and my gf got unheard of upgrade and its been over a hour and we still havent been upgraded
You should of received your stuff for PVP but for PVE there is currently an ongoing known issue with receiving the bonus for Unheard Edition. I have heard people getting their stuff anywhere from an hour to a day later.
if you have not received the edition at all on your account than i would make a support ticket with BSG.
its been about 5 days for me
and i saw a few others have waited longer
still havent recived them
Weve gotten the tag but not the items
its been 3 days after me make a support ticket
they didnt reply
??tuepve
bot doied
its a known issue, hopefully will be fixed soon
Good to know im not the only one who hasnt received the unheard stuff on PVE side opened a ticket a day ago..... fingers crossed
ya I bought mine early Saturday and still haven't received mine. Just trying to stay patient and hope I get it the next day.
shit how i press enter
i lagged out and fell through the map lsot all my things although they are insured.. hope i get them back
packet loss and got dced?
did they change how insurance works in pve recently ? i thought i usually got everything back
This has been happening to me and my friend for the past two raids now. Anyone know what’s going on?
nope
I havent noticed anything missing from any of my kits did you die or go MIA ?
yea i think its my death kits that are missing stuff
WHY DOES MY GUN KEEP JAMMIMG WHEN ITS AT 100% DURABILITY !!! IT JAMMED LIKE 5 TIMES IN A ROW WTF. EVRY TIME I SHOOT AT THE FUCKING BOSS IT DOES THIS BS
telekenisis
💀
im tryna play the game and i get fk by "telekinisis"
man fk me
You fighting Kollontay?
hardcore realistic shooter btw
impact nades are your friend
doing better than me i keep dying the the pmcs that spawn out the back of oli
lmao
i just wait
not even real players beam me like that
until they pass me
ye like 50% of the player base uses silent cheats
its kinda hard to play but u cant do shit about it
im in pve . . .
pmcs in pve are straight beamers
ye i tried to play and i legit lost all my money and kits
my stash is empty
you repeak once and get head eyes instantly
its just so dumb i would rather fight real people they are bricked af
i am enjoying pve but the raid timers need to be put back to normal
i usually kill 5 mans on street cause they are dumber than 99% of people on earth
thats a map im needing to learn
ye why does it takes so much time to get in a raid
its a pve mode
cause they dun goofed and made it so you need servers for pve
bruh
game keeps giving "Server Connection Lost" as an error. My friend I play with also has 16gb of ram just like me and doesn't crash, any thoughts.
tried all of these, did not help, still crashes and even freeses the PC
only while loading a game in Tarkov, not any other game
can anyone explain any of this to add up, and maybe i am dumb?
i got 12 codes for compensation, and bought 1 extra code. for 13 total stash upgrade "DLCs"
10x68 stash size, but unheard is 10x72?
are "Inventory lines in the stash" the amount of DLC? - 26/2 = 13 which is how many i should have
but i am still missing base stash size? and the website displays the DLC count incorrectly?
we have just shit game stabilizing to blame
tru
Use servers with low queue times
Average matching time is displayed in the change region interface on the launcher
hustle event: does glukhar always spawn in admin building?
Hello fam, I have my game on hdd I want to move it to SSD would copy and pasting the files be enough or it's better that I do a fresh re install? If reinstall, I assume I wouldn't lose progress or anything right?
Hello, does anybody have really bad server connection lost errors too that he was able to fix this wipe, have tried a lot of "fixes" that didnt help at all
Progress is stored on the servers, not your local files.
Fresh reinstall is the best option, just make sure to remember your username/login in case it logs you out.
Should I also move the bgs launcher or just the game is enough?
help this is loading for hours, i cleared cache reinstalled and verified integrity
help him he has a giant penis
im getting like 5 min matching in pve solo
above average
well his game isnt even loading so
bruh
hurb
Does anyone know when the new boss quest finishes on pve? Please and thanks.
did you get ur items?
Still haven’t. Are you still waiting for yours?
how do you log a ticket with bsg?
where though ?
because there is neither available
yes
what kind of bug that didnt let players get their items, been 4 days now
i need support with kernel heap mode corruption blue screen tarkov doesn't want to run properly.It crashes everytime when i try to deploy to every map but not factory.It broke yesterday and it was fine until that day
F- FUN
Did someone have bug, when your Audio device (lets say GoXLR) reconnect during raid and your audio in Tarkov is gone? And fixes after leaving raid or restarting the game
when will the event end?
when Juice ends)
have you tried turning your pc on and off?
dont know... they did anounce the end
its not pc. Everything works fine. YouTube. Itunes. Other games. Only Tarkov, when I am in Raid, just switch audio off. And only returns when I leave raid
Improved from EOD to TUE. How soon will the bonuses come to the PVE-ZONE?
5 Days still no unheard items on PvE 😦
Not even a response on my ticket
It's sad. Improved only for the sake of the pve zone
Same.
Good day, I apologize in advance for my English.
I found a bug that concerns loyalty and the merchant after submitting the task. These are the tasks: chemical part 4, big customer, out of curiosity. I gave the task to Skier. But Therapist and Prapor still had the same loyalty, even though they should have -0.25 because I didn't hand over the task to them.
in the end I completed two quests to get my lost loyalty back - Trust Regain (Therapist) and No Offence (Prapor).
but again there was no change here. the change happened with Peacekeeper, who was the only one who got -0.25 loyalty, but he had nothing to do with it! Peacekeeper was not listed anywhere and should not have received any punishment..... I really miss her loyalty….
Has this happened to anyone? I wrote to support, hopefully it will be resolved soon….
I've got the answer here in discord that it's a known issue and we shouldn't open a ticket because it's known.
Just upgraded and didnt get mine either lol
I'd have waited to upgrade until they fixed it if I saw this before
Yeah same here. If I would have known that earlier I wouldn't had upgraded. Literally wasted 50 Bucks on an upgrade which is buggy.
some guy said a mod said they update pve late but bro 5 days is nuts that would be a fat refund from me
i copped unheard a day or two ago and still havent got it too
how they gon give me my pvp unheard loot but not the pve side like bruh
I've upgraded Yesterday, a friend of mine six days ago and he got all of it at the same time, so some people are lucky with it others will have to wait.
Yeah same, I'm just kinda worried that we might have to reset our current progression to get it.
Happend the same way for me too lmao
oh hell naw i aint resetting nothing 💀
im only back on this damn game cause of the pve bruh
Same here, I won't reset shit. xD
nope
people get them delayed
5 days is a bit more than delayed id think
But how long tho? Some People are waiting like 5-6 Days or even longer.
idk 
Alright thanks. xD
Everything from a day to a week is what i've heard
Ah good now I have some sort of timespan at least xD
Could be more could be less there's been no official word yet
🤞 Hope its on the shorter end lol
Same xD
how does tarkov matchmaking works because whenever for some reason i had high ping during matchmaking i am placed on high ping server and i cannot do anything about it
Select closer servers
dude i am on the closest server
but my internet sometimes spikes and after that it effects the whole raid no matter that it goes back to normal it will stay on that high ping only after i get out and go into another raid it will be low
please put tarkov in sale im poor
@ornate matrix Sorry to ping, but I contacted tarkov support to get help with getting my aurthrization code to log into my game and none of it worked
what do i do now
literally not one of the fixes worked
sale they only raise prices
We can't help you with that kind of stuff anyways. Only support can.
can they help in any other way?
ive already gotten that same list i was given before and it doesnt work
I'm unsure
so is there just nothing i can do
cus none of this works and ive been trying for days
anyone good with pc help me
hey i just started using a 2nd monitor and for some reason specifically tarkov wont let me move my mouse to the 2nd one (game is on borderless), anyone knows why?
it depends on how you have the monitor layout set in windows
uhh what does it depend on exactly? like what should I change?
this is maybe the cause
you might just not be able to move it in a line the way you are
this is what I got rn, it works perfectly fine on every other game I play just specifically not tarkov
fullscreen and borderless fullscreen lock the mouse to that screen
so with tarkov I gotta play windowed specifically?
I thought borderless was supposed to let you move your cursor between monitors
yes I think borderless is actually just fullscreen in another way
at least with tarkov
oh right that makes sense
wish there was a way to work around that
well either way thanks a lot for the help i appreciate it
Hello guys, I need some help with EFT or I'm literally rage deinstalling it.
I haven't played for quite some time but wanted to try it out again, but it doesn't matter what I do, the game keeps on loading and loading and loading for ages when I'm joining any game. Usually it takes years for the "Loading Loot" screen to finish at 100%, but at the time it finishes, I've already waited like 15-20 minutes for even something to happen and then, it continues with other crap to load. I've spent like 45 minutes of waiting and it just failds to load me into the game. Also, it seems like my character joined a lobby, but trying to rejoin is just as painful in terms of waiting. Looks like the items are lost 🙂
Since I have a Ryzen CPU, I tried this stuff with deactivating and removing the "useplatformclock". Yes, it loads the "Loading loot"-screen faster, but at the end I wait for the same amount of time.
If anyone has any suggestion, I would really appreciate it, or I'm losing my nerves even trying to join any stupid lobby
durability
wait no sorry
thought durability needed to be higher but it says 60+ on wiki
have u restarted ur game at all cuz ive seen that work before
nope i'm just fucked
i keep dcing from raids and going back to my stash with my full kit or no kit at all
does the 50$ compensation apply for eod owners as well?
nope
thank you
is there a place we can see the patch notes?
that doesnt look like patch notes, that looks like a notification that theres an update being installed
Probably updating their backend
They would have mentioned that the game is going to be updated and not down for maintainance
hoping it will fix the unheard pve glitch.
what glitch
EOD owners who upgraded to unheard aren't getting their upgrade rewards for pve.
yeah im one of em
its not to big of a deal just kinda annoying
been waiting since friday
saturday for me.
Any eta on the maintenance
it said maintenance would take about 2 hours but would be extended if needed.
nope 😦
still no unheard edition items added to my account after a week lol even after update
when will this get prioritized
scamheard edition, lmao
honestly
i just want my extra space
Is there any method on doing an offline raid where I can set a custom time and weather? Maybe in the test server?
count me as another one who upgraded to Unheard from EoD and did not receive the pve upgrade. Has there been an official statement on how support are handling it? I have a couple support tickets open but no response.
there is a practice mode
you wont lose your stuff if you die so progress doesnt save
The ability to change lots of the settings aren't available, like time and weather. It's just random time and weather
all these "support" people are saying is that "its a known issue and will be fixed soon"
should i turn on or turn off hbao
your gamie is dog water fix it need to wipe now
Ok turns out just turning it to coop mode let's it work
helppp
hey guys can someone help me?
if its an unfiar ban make a ticket or get in contact of a moderator
w what
voip
make sure your mic is connected before launching
it is...even in windows tarkov has access to microphone
well then good luck lmfao
go to ur settings and go to sound and make sure input is on the right one
they are...only game with this issue with proximity chat is tarkov xD
ahh ya my takrov is fucked too cant even log into the launcher
lmao
your gamie is dog water fix it need to wipe now
verify integrity of game files
does anyone know why every single time I start tarkov, the application is on a new screen?
despite having a monitor flagged as the main monitor, the game will place it randomly on one of the screens, and furthermore it won't actually have the names line up, so selecting the option for the HP monitor will put it on the Asus screen, and so forth
i heard you could fix this by disabling a monitor in control panel, letting the game realise it's got everything out of order, then fix it, but that fix doesn't seem to stay working
anyone else lose their entire last raid haul before servers went down? I survived and even moved loot to my stash before logging off
+1 has been 6 days since upgraded from EoD to UE and nothing...
Ya apperantly this glitch has been around for about a month now...
anyone know why a buddy cant load into a raid ever with 4 people? he always loses connection
How do I invite somebody into a channel I'm in?
need help finding a way to prove my account is mine, lost access to my email when i graduated college and my bank account hasnt saved my purchase history back to when I bought the game in 2018. I sent them my login information, proof of the email being deactivated, and estimated date of purchase but none of it seems to be enough. I really dont want to lose my EoD edition and years of time but if it do i guess it is what it is
banks from my understanding never delete records. You should ask them for the record.
I did, they said they couldn't find any xsolla transactions and that it mustve been deleted
Banks don't just delete things.
This would make way for major fraud on all levels
#887656579221053440 message please add the thumbs up and down to my suggestion
yea they just cant find the transaction through the old statements I guess
This does not sound like a bank would say that.
thanks
ive been working with them for about 4 days and they said it must be on a deleted statement or before the 7 year cut off for document storage
I don't believe a bank would just delete a purchase record.
does the points earned in arena are going to survive to tarkov wipes?
This may sound suspicious to the support staff.
idk man, ive been working my ass off to get these docs but i bought it back in 2018
USAA is hard to work with and i just wanted some help, thank you for that btw
right click it and invite people
when i do that it invites the server
not the channel im in
see the pins of #pvp-lfg
What was the Downtime for today?
If there's no patch notes (like this time) assume big fixes.
you know when they fix the bug that i dont get my Unheared stuff?
in PvE mode
I don't
kk
is a intel i5–12600k and 32 gigs of ram good enough to run this game
and a 4060 ti
Yeah most likely
why do i keep getting serveer conection lost when trying to load into ground zero, could it be that i have not enough ram
you're fine.
ty!
did u get it after the maintenance??
They closed my ticket saying that it's a known issue and I will get them in the future, like okay so I paid and don't get access to what I paid for because of a bug, surely
SELECT YOUR SERVER FROM THE LAUNCHER'
what?
Select your servers from the laucher
What do you mean select my servers XD, i'm waiting on my pve items
pvp, pve doesn't matter, From the launcher click change region to have better connection
No ones talking about a better connection dude XD
I clicked the wrong person
did that happened after last night's maintenance?
yep
So you are waiting for how long now? 6-7 days?
6 days
Well I'm waiting 4 now. xD
o7 hang in there marine, we will get what we paid for soon
o7 I think so too! Just hang in there.
Getting de-synced from the server even in stash it seems, buying items and they're sitting in my stash.. have to reset my game for trader to recognise them? also when i die i dont die and fade to black.. i get a packet loss error? lmao. Was fine yesterday
Sounds like you have auto-selected the wrong servers in the launcher.
All under 50 ping, at 4k hours I'm sure i'd know not to select high ping servers lol
Well this can happen even with people who have 6k hours lol.
🤣 im aware, but the lights are switched on here I assure you. Worst issue ive had of recent is high matchmaking for PVE and thats about it..
You should deselect servers til you find the one with issues for you
I did not.
Little question, I bought unheard edition and was wondering, when I get my stuff, will it overright my fence reputation or will it just add it to it
It SHOULD add to it
thanks
A lot of people are having the same issue including me. People have said they have gotten there’s within a couple of day up to a week.
I know... you didnt read it did you ?
Mb bro I can be a bit slow sometimes.
would anyone know why eft wont download?
Launch launcher as admin
it still shows the icon like its going to install but it dosnt install
I brought Unheard upgrade like 4 days ago and still not got the benefits on pve wtf is going on
Same here … frustrating. Sent a support request but no response.
yeah some fot me
6 days for me :3
Tell us, if 8th will make your pockets deeper
4 days for me.
Should I turn off or on HBaO?
is there any changelogs?
i deleted my gamma case by accident can i get it back somehow if i open a ticket?
Probably not
still no way to reset pve mode I am assuming?
Not that i need to right now I've barely touched it but I just wanna know I have the option...
Not atm
my promo codes expired because my account was locked out
is this any way i can get them back or do i just have to take the loss
same, now this is the real scam
why is it so hard to just give it manually if there is a bug
Support messaged me back... They auto closed my ticket and said it's a known issue and they will "add content in the future without resetting progress"
#887656579221053440 message i sent this message at 10:48 CET and its now 18:04 CET and I still don't have permission to send messages in that channel even though it says slowmode is 6hours whereas this was more than 7 hours ago? dont really care just wondering if its a glitch or what
same, nothing change. been 5 days now
how is it possible to get the unheard items in pvp but not pve?
Hello guys, I have unused EOD edition cd key for CIS region, am I able to activate it on my tarkov account with standart package with Europe region?
whenever i find a raid in pve it takes 10-20 mins to match and when it does finally load loot the game freezes and then i get disconnected. this does not happen on factory. i already tried verifying game files and clearing cache but that did not work
no
So I need account with CIS region?
yes
Okay, so if I activate this key on CIS account, will I be able to upgrade a region to Europe?
from what i understand you cant change region on an account, but europe accounts work everywhere
You can upgrade to a EU copy from other regions yes
does anyone have any possible solutions?
Constantly getting disconnected from game servers, what to do? https://www.escapefromtarkov.com/support/knowledge/439
??pagefile
understood, tysm
This support page and the page file will likely help you alot @feral walrus
i try to log in to the site but it's says ""Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later"
what should i do ?
yo every game i go into i get server connection lost how do i fix it
you cant
just bad servers atm
what the hell
it did not help i still keep getting disconnected
does anyone know why i can only open arena in windowed?
i constantly have 30 packetloss and a friend too
Have they fixed scavs killing you when your a scav in pve ?
Like first 3 attempts they just flat out shoot me without me aiming at them or anything I haven't done a scav run since
my promo codes expired because my account was locked out
is this any way i can get them back or do i just have to take the loss
any reason why the unheard rewards for PvE hasn't delivered in a week?
What does this mean?
Hello, I already contacted support about an issue with long loading times on my scav and PMC, this happened after I tabbed in and out while loading into a raid a long time ago and since I haven't been able to play the game. Not only are loading times long but getting into the raid rarely works and will say that I disconnected to the server or an error menu will appear.
The last time I asked about this, I was requested to change my paging file size in my OS but nothing changed afterwards. I also deleted and redownloaded the game but nothing changed there either.
what part of loading are you stuck on?
Loading in suddendly take a really long time with really low frame rates, and when it finally reaches waiting for players my game freezes and either disconnects me or crashes
stuck at loading loot or map or what?
loading loot
shit aint work 😭
Do you have a non-standard motherboard?
Is there a solution to "Server connection lost" error? It only happens on Tarkov
I cant join the game because of this but my friend does
see this page first for most causes https://www.escapefromtarkov.com/support/knowledge/439
I use router to connect but its stable. (Doesn't happen on any other game)
No vpn
No downloading
PC has good specs
But i see this
It happens every 1-2 min for 10 seconds and back to normal 50 ms
Then it's probably a generic internet issue
What should i tell to internet customer support to make them solve?
If you are suddenly getting high ping on everything (if it's on discord it's on everything) it could be a weak connection or any other number of problems.
This sudden high ping problem occured after i changed my internet provider
They all use the same infrastructure but this provider has some issues
Anyway thanks for the help i will call them
where can I find patch notes for tomorrow's updates?
If there are any, in the announcements section on this server.
There's not always patch notes.
thanks
yoo admins i need help, i accidently switched to pve, then i switched back, and for the past 5 raids i have not seen a single player, heared a single shot, nothing, only me nad the scavs, and yesi m sure i am on pvp , what can i do, i don t load in raids with players
Bought unheard, no loot in pve. 5 days
i would like to report a bug anyone know where i can do that?
Launcher, game settings, report bug
thanks
does anyone know why i can only open arena in windowed?
Is the fix for the unheard edition in the patch for tomorrow?
im hoping.
does tarkov support 1:1? in the past i was able to select it for aspect ratio but now i cant.
I was matching into PvE raids <2 minutes all afternoon and now I am >7minutes matching for the last 3 raids, why? what changed?
i even restarted my PC and cleared my cache
What happened to the launcher?
are you on a VPN?
Nope
Anything strange about your setup or anything?
No
When did it work last?
3 hour ago
reboot your pc
Ok
why am i not getting my unheard edition shit on my pve account
This is a known bug, it will be fixed soon.
tyty
false hope, weve been waiting for a week some even longer
can anyone help me install this dumbass game? 6k hours in this never had this problem it just wont install
Does UHE have arena access?
What problem?
does it just show install after you pick a location or 0/0 ?
it just shows install. it used to say 0/0 but then i uninstalled everything and now it wont even start the download
