community-support

[lapis quartz]

omfg....

i'm blind...

i thought the left one was some new dlc...

what's the difference though...

[slim spruce]

Arena is a 5v5 shooter like csgo, tarkov is the main game

[lapis quartz]

omfg.... i hate cs go...

so i literally just bought trash.

i spent 47 pounds on trash then... is what you're telling me....

this is the most confusing, infuriating game purchase i've ever gone through...

to be fair most of the recaptcha was my fault...

but still...

is there any way to refund the trash so i can buy the real game instead?

[slim spruce]

Unfortunately no

[lapis quartz]

....

i'm buying the real game... but you guys owe me 47.95 for Arena imo...

and why does it say "thank you for pre-ordering Tarkov"....

checking with xsolla if they can refund that shit ass arena thing... (really want to try Tarkov... but cs go style is trash imho...)

will literally NEVER play that.

is tarkov still a pre-order game?

[slim spruce]

if you force refund anything your account is banned and xsolla will not allow you to buy anything anymore

[lapis quartz]

so you're forcing me to keep a product i will never play?'

[slim spruce]

you bought it as a mistake, I did not force anything

[lapis quartz]

mistake being the key word there though...

was trying to buy the real game...

this purchase is staring to feel like a mistake.... if you can't refund an honest mistake and i STILL bought the real game... this is gonna be a sour relationship in the future i suspect...

can i PM someone so this isn't all on a public thread?

[slim spruce]

sure

[austere plank]

So I was having constant crashes last night and earlier today, and narrowed it down to my AV software... Anyone here running Sophos and playing without it crashing 2 minutes into raid? I'd like to play, but the last patch apparently did something it doesn't like, and I'd rather not disable everything just to play a game with my partner :-<

[lapis quartz]

@here can i talk to someone not playing overwatch?

this sessamy guy isn't very professional imho... can i talk to someone that has time to talk to me about this matter please?

[smoky berry]

u have to contact support for account related things. And complaining about this is stupid as you bought something without reading.

Its like me buying a house irl without knowing what im buying then demands money back

[lapis quartz]

Ezeh, when i need your response, i will ask for it brother... i've never played this game, but the responses i've gotten isn't really an encouraging foundation to play it, thank you for your concern though.

[smoky berry]

Youre typing in a community support thread?

[lapis quartz]

and also, regarding your house buying theory, when you buy a house, it's not as obcure as two windows with the same font, looking the same and one of them saying Pre-purchase and the other not, and the one saying "pre-purchase" being the real game.

"Beta is available"

the otherone having the same text saying Arena.

what beta?

beta of another dlc?

why... doesn't it just say "TARKOV" and "SHIT CS GO CLONE"

[smoky berry]

Just contact support and see if they can revert your payment or credits to buy the main game, nothing can be done in this discord because its just discord staff and normal players

[lapis quartz]

they could... but if i did.... i'll get banned from the game before i even play it 😄

[smoky berry]

If you force a refund directly from Xsolla, most likely yes. Not if you contact bsg

[lapis quartz]

i seems that the highest response i can get is from a discord Moderator...

[amber sable]

Should I have any concern of my guitar hero controller setting off any cheat detections or anything on tarkov?

[smoky berry]

You contact support through the website, not through this discord

[lapis quartz]

they don't even HAVE Arena Refund

it just says Pre-Order Refund.

[odd isle]

anyone know what this means? or the reason for it perchance?

[crimson latch]

yea i got it rn too

[lapis quartz]

posted a support ticket, but that will probably take over 24 hours....

[odd isle]

did that same thing happend

[fringe meteor]

bro i swear to god this game is trash i extracted then got an error 103003 so i restarted and now i cant get into the game any ideas before i go to a different game because ive had enough of this bs

[wheat kayak]

Same

[odd isle]

fr lol

[quick parrot]

is the server based in russia

[odd isle]

prob lmao

[fringe meteor]

about time

[ivory dirge]

don't work.

[fringe meteor]

bsg fix the game you scammers

[lapis quartz]

i haven't even played the game yet because they don't want to refund my Arena purchase, that i bought by mistake...

hope i won't run in to your problem aswell...

[mild estuary]

other games with more trustworthy devs out there rusty

[fringe meteor]

bro i had 3 gpus in my backpack when i extracted from my scav if i lose them i swear

[paper sigil]

game was completely fine until i died and i had a infinite loading screen so i alt f4d and now i have this

[fringe meteor]

@paper sigil we all have it

bsg is scamming

[mild estuary]

one of the only games in the world with server issues that made this much $$$

[lapis quartz]

is this really this much of an hasstle?

[odd isle]

300 dollars to get an error message lol

[mild estuary]

im talking about lack of servers not the current issue

[lapis quartz]

do they have alot of ingame purchases?

[fringe meteor]

fr

and i like how non of the the people that are supposed to help dont even look at this chat lmao

[silk olive]

does this still work

[tropic valley]

I'm getting the message too, can anyone help me get Arena Breakout Infinite?

[mint mica]

Nice, I guess I'm getting MIA

[odd isle]

were not getting any comp too for losing stuff im guessing?

[dire mountain]

i was extracting and the game just crash now i have the error too and i had my last virtex i hope it count as sruvived ;(

[mint mica]

If you were in the extraction zone you'll still extract

[tropic valley]

I fucking hope so

[dire mountain]

okok nice

[mint mica]

I DC'd on the armor train and when I reconnected I was already out the raid with all my stuff

[tropic valley]

If I don't get the shit I got off that guy I killed I am uninstalling no bullshit

[steel jay]

what can i do?

[quick parrot]

its down

[quick parrot]

for 2 hours or more

[steel jay]

wym

[fringe meteor]

im finna sue them and im sure ill win because they are just gonna lie in court

[peak flame]

some poeple really lack common sense. Almost like there is an entire channel dedicated to announcements.

[quick parrot]

its down

[steel jay]

i was just playing

[mint mica]

That is their main website, but that shouldn't effect their servers?

[primal rover]

same

[quick parrot]

just go touch grass for 2 hours and come back

ull be fine

[tropic valley]

Ngl we deserve this for staying

[dire mountain]

its midnight

[odd isle]

you dont understand my addiction i cant leave it

[quick parrot]

rip it no here lmao

[mossy umbra]

the 1000 and 103003 are in relation to the web page or server connection/interactions. Could fix before the maitenence is finished but its possible its not gonna be back up for a few hours

[quick parrot]

lmao

[fringe meteor]

they better wake their asses up and fix ts

[odd isle]

better get some big ah srry from big nik

[mossy umbra]

👍

[obsidian python]

yall are forcing me to play that which shall not be named

[mossy umbra]

Do. Not. LoL.

unless its the other forbiden game...

[odd isle]

im finna give them 1 hour to fix this or all hell will break loose ong

[tropic valley]

I am shamelessly doing just that

ngl

[idle dagger]

which is?

[fringe meteor]

the new/better version of tarky

[idle dagger]

Gray Zone?

[fringe meteor]

yes

[dire mountain]

gray zone suck

[idle dagger]

I haven't checked it out

[quick parrot]

lmao go play dark and darker

fuck grayzone

[obsidian python]

dork and dorkier

[fringe meteor]

i could play it on mobileand it would be better

at least i wouldnt get lied to

after spending ovewr 300$

[idle dagger]

^ this

I mean I think it is pretty bad when the modded version of this game runs better and more consistently.

[mossy umbra]

How are we still on about this? Didn't we move past this already, am I just blind/ignorant to people's trust issues?

[fringe meteor]

@mossy umbrabro shut up im not giving them free fucking money

[mossy umbra]

?

Not sure what you're on about with the "Free money" and the STFU was a bit much. Hosting the game local will run better due to server interactions and modded optimizations(Like literally all Moddedgames).

[dire mountain]

everyone is getting it x)

[keen fossil]

oh ok thx bro

[mossy umbra]

@keen fossil

[dire mountain]

bruh was searching for it

[mossy umbra]

I amost tagged the wrong person 😅

Could be Back up, Didn't error this load and I'm booting to Main Menu

[dire mountain]

i keep getting the error

guess you're lucky

[mossy umbra]

don't say that quite yet

No Menu, just the background infinate loading

[dire mountain]

still better than the error

[mild estuary]

an error

[dire mountain]

what everyone is getting

[mild estuary]

not missing much besides auto aim rotbots dome shotting you

hopefully you have a good bank and can file a dispute on it

[misty merlin]

yea loads right up for me to a blank background

[vapid sage]

if you click on the screen it gives backend error

[humble halo]

i guess some servers are up like some us some eu

[dire mountain]

nah you just load in and nothign happen

[mild estuary]

that's what we call a deadfatmansandwhich

[tardy flower]

servers still down??

[dire mountain]

yup

[quiet summit]

Should

[tardy flower]

[acoustic thorn]

what does this means?

[dire mountain]

means that the game still doesnt work

[cedar sand]

It means "The servers are having technical issues please wait"

[acoustic thorn]

thanks

[cedar sand]

#eft-announcements

[dire mountain]

backend error usually mean you cant connect to the host server

[vivid briar]

Hello, I have a SERIOUS problem here.

I bought this game, and tried to reset my progress. I logged out and logged back in, and it said I had to buy the game again. Is there a way to fix this?

[cedar sand]

#community-support message

[prisma pelican]

Wait till servers are back up before getting too concerened. When you login online, Does the purchase history still show?

[ebon nexus]

My friend continues to get "Server Connection Lost". It happens more when we play together. When he plays solo, it tyakes him like 3 tries before it lets him in, if it lets him in at all. Any help?

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/439

[sacred smelt]

https://gyazo.com/f0c39209eaff53fe1f912110cb99d0de

Is this normal with the current Server Problems?

[ebon nexus]

Thaank you!

[sacred smelt]

is there a way to solve this problem without losing the items? coz they dont get moved to my stash

[slim spruce]

ALT F4 and rejoin

[sacred smelt]

everything is gone^^

[small ice]

HOW TO FIX CF-RAY SUSPICIOUS BEHAVIOUR

IVE DONE EVERYTHING NOTHING WORKS

[slim spruce]

Are you on a VPN?

[small ice]

NOPE

[slim spruce]

"Suspicious behaviour. CF-RAY

May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress [IPV4 and IPV6] (you may use https://www.whatismyip.com/ service for that). You may contact support via site https://www.escapefromtarkov.com/support/contact or by an email [e-mail]"

from https://www.escapefromtarkov.com/support/knowledge/426

[small ice]

Done that already too

[slim spruce]

well then wait for a reply

[small ice]

bruh

is that gonna take another 2 weeks like the last support request I did

just to literally play the game I payed for

[mossy umbra]

Abrupt freeze, output is as follows:

2024-05-28 17:21:04.926 -07:00|0.14.8.5.30150|Error|Default|Cant find counter for Quest: Big Sale (5ae448e586f7744dcf0c2a67) EFT.Quests.ConditionCounterCreator:(5ae4514986f7740e915d218c) MoreOrEqual 1 >> 
2024-05-28 17:21:04.926 -07:00|0.14.8.5.30150|Error|Default|Cant find counter for Quest: The Bunker - Part 2 (5ede567cfa6dc072ce15d6e3) EFT.Quests.ConditionCounterCreator:(5ee8ec5ed72d953f5d2aabd1) MoreOrEqual 1 >> 

This is a string of 6 Bigsale and 7 Bunker-part 2 all in the same minuet, I've been having similar crashes since the Unheard update, is there anything that we know from the updates that may be conflicting with Drivers or other files? I've ran Integ check constantly and somehow things are continuing to AWOL and corrupt

2024-05-28 17:15:26.117 -07:00|0.14.8.5.30150|Error|assetBundle|Bundle key is null or empty

This is the only other error in the file output

[slim spruce]

The console shows a thousand errors all the time, not all of them are relavent to problems you have.

[mossy umbra]

Is there something I can dump to get a bigger picture to try and diagnose the crashes?

[slim spruce]

https://www.escapefromtarkov.com/support/knowledge/441

[hearty moss]

Still no way to reset ur pve acc? I reset main last night and just realized my pve is lvl 11 still 😭

[slim spruce]

not yet

[hearty moss]

ok ty 🥲

[vivid briar]

wdym? (sorry for the late response)

[compact fulcrum]

https://medal.tv/games/escape-from-tarkov/clips/2fXuuGx80JeT9U/d1337sz858WS?invite=cr-MSw3dWwsMTc2MDQxNTMyLA lovley game

what the fuck im i supposed to see

[vivid briar]

Hello, I have a SERIOUS problem here.
I bought this game, and tried to reset my progress. I logged out and logged back in, and it said I had to buy the game again. Is there a way to fix this?

[prisma pelican]

Can I DM?

[vivid briar]

sure

[slim spruce]

How did you buy the game? Also make sure you're on the correct account.

[dire mountain]

is tarkov working now?

[prisma pelican]

Helping them out via DM. Possibly wrong email address on the website/launcher than the email that was purchased. TBD

[waxen otter]

Hey, I bought EFT last wipe and had a great time with it, upgraded to EOD and never had a problem, but recently I started having a problem with staying in a raid for more than 5 to 10 minutes, what would happen is I join into a raid and do my thing then in the 5 to 10 minute mark I would randomly disconnect and I would be met with the join back into the raid screen, I click it then immediately I would be kicked out again, and if I did it a third time instead of the black screen I would have the server error and then the entire map would just disappear as well as any entity.

And an extra problem, I was trouble shooting myself and decided to uninstall the game and the launcher and for some reason when I get the install for the launcher it prevents me from installing it and says there is an error.

any help is appreciated and you are always welcome to dm me about this issue.

[prisma pelican]

Windows 10 or 11?

[waxen otter]

10

[prisma pelican]

#community-support message

[slim spruce]

see this page https://www.escapefromtarkov.com/support/knowledge/439

[waxen otter]

I have checked it out but the only thing i havent tried is to go into a raid with people

[slim spruce]

Does factory work?

[waxen otter]

Let me redownload everything and i can get back to you on that

This is the error i recive when i attempt to install the luancher

And this is the contents of this folder

[vivid briar]

I'm using the wrong email on my eft acoount than where the email tied to the purchase. When I am trying to register an account with the email tied to the purchase it does not like the domain. Suggestions?

[slim spruce]

disable your antivirus software

[waxen otter]

Could i converse in your dms?

[slim spruce]

sure

[prisma pelican]

I’m struck out on trying to figure this one out. Email domain which is yahoo won’t be accepted. The beta was obtained through that domain

[cedar sand]

At this moment in time you cannot use certain domains to sign up for EFT, due to issues with receiving verification codes

[fossil sinew]

When I log in to my account today, it shows that I haven't purchased the game, and the same goes for logging in to the website WHY？

[cedar sand]

Where did you purchase the game from?

[fossil sinew]

eft website

[fossil sinew]

I've been playing for quite some time before, and today it's all of a sudden

[ornate matrix]

You sure you logged into the right account?
Try contacting the Support with the receipt of the purchase.

[severe bay]

is there a way to fix the hitbox desync and frozen scavs cause ived died one to many times to the invisible boogie man with a lil to much loot to just say oh well

cause its been happening for the past month or so and its pretty annoying having to relog every raid cause of this bug

[ornate matrix]

Restarting your game when it happens

Should throw a bunch of errors in your console when it happens

[lament tendon]

what do i do if the download says "calculating time" and not actually downloading ever? i tried redownliading bsglauncher again and again

nvm, after an hour it started finally downloading

[quiet summit]

lol

If you happen to bump into it again, relaunch as admin

[tropic parrot]

Greetings! Does anyone have a problem where you cannot login into the game past launcher?
I just have main screen with no signs or UI and circle looping in lower right corner. Having this problem for 2 hours. Tried rebooting system, internet and checking ingame files for error, but still no luck.

[lilac obsidian]

I did that
i did everything you said
my game is still crashing afer I load into the raid
is it possible this error will be gone after the new wipe?

[proud ginkgo]

ok so, ive done a complete raid with and without filter, always overweight and the exact same route (road to customs spawn all the way to path to lighthouse). Both raids i got 7.x points so there's literally 0 point in running a filter anymore i suppose

[cedar sand]

A filter doesn’t let you gain more points

It increases the speed at which you gain them

The dimishing returns cap isn’t affected

[slim spruce]

the cause is on this page, please try everything https://www.escapefromtarkov.com/support/knowledge/441

[proud ginkgo]

damn ig stuff did really change then ty anyway

[pliant kraken]

i was just scavving on PvE and "Died in action"
just straight up fell on my face, nothing shot me, no explosions, i was inside a building with no windows, no damage received
should I report it? I definitely clipped it

I was on streets in the Pinewood Sparja store, shot a lone bear in the face and was just running up to loot him when it happened. I've been noticing a lot of things either disappearing or just being invisible to begin with

[cedar sand]

This is a common issue, the ai unpinned a grenade and you died to it, there will have been no audio and no death to any entity because the entity that dropped it doesn’t exist (it was purged when you killed it)

[pliant kraken]

Crazy, I didn't even see him do the grenade pin pulling animation but I could've missed it

[cedar sand]

If you see ai crouching down and doing their grenade animation, just give them some time before looting it

They do the animation, you will have just missed it

If he crouched he was probably just beginning the animation of throwing it

[pliant kraken]

He was already in a crouching position, so I just didn't see him do the hand animation. I have seen all sorts of weird things with the AI grenade actions like scavs not even pulling the pin before throwing it. Pretty funny tbh. Thanks Chek!

[cedar sand]

I’m sure they’ll get it sorted, still early days for pve

[cursive sonnet]

why cant i find Gas station storage key on the flea market? its a customs key. (Pve)

[pliant kraken]

Found my first one yesterday. There were 2 up on flea for >1mil rubles

[cedar sand]

Because none are for sale at this exact moment in time

[slim spruce]

@clear geyser clear cache and reboot your pc

[clear geyser]

cleared rebooted

[slim spruce]

Are you on a VPN?

[clear geyser]

no

not loaded

[opaque verge]

hello

[slim spruce]

Make the game exes (Escapefromtarkov.exe and Escapefromtarkov_BE.exe) and the launcher exe (bsglauncher.exe) run as admin in the right click menu on the EXE > properties > compatibility tab > check run as admin.

[opaque verge]

I bought EFT arena instead of EFT

[slim spruce]

This can't be undone, unfortunately.

[opaque verge]

😦

[clear geyser]

work tenks

[slim spruce]

[junior cloak]

anyone run into an error where its showing YEARS under account lifetime

Like 50+ years?

[slim spruce]

it's a bug

[junior cloak]

ok rgr thank you

the amount of times someone is about to report is ridiculous

[versed mango]

i upgraded to unheard from eod but i didnt receieve any of the special item on the PvE side of things ?? should i try to contact support? anyone have experience ?

[slim spruce]

it will be fixed soon

[versed mango]

ok so just deal with it for now, are you saying they already addressed it? peace of mind goes a long way

[slim spruce]

it will be fixed soon

[versed mango]

thanks

[inner mauve]

With the unheard edition, you get one extra slot on flea, however, this keeps coming and going for me. sometimes I have 6 slots other times 5, anyone else experiencing this?

[storm slate]

any reason why my flash drives fir are not detected in the quest to deliver 2 flash drives fir ? PVE

[cedar sand]

Wrong flash drives

[storm slate]

how? it doesnt specify, i know there is a special one with mecanic flash drives but the one im refering to is the normal one

[cedar sand]

You need secure flash drives

You are likely trying to hand in encrypted flash drives

[storm slate]

ooh maybe, ill check the difference if its it, thx for the tip

[earnest dove]

Hey fellas, now i got a new Problem. My First RAID loads perfekt but every RAID after lost the connection. Offline works fine too

[glad mulch]

Im having problems with the servers, every time i go into a raid, loading loot takes awhile and then eventually when I get to awaiting session start i get a server connection loss, and then when i do eventually reconnect, i am very laggy and the frames are absolutely atrocious for atleast the first 5 minutes of the raid, and then everything smoothes out and works perfectly fine, this happens to me regardless i play scav or pmc, the only thing that is really strange is that i have no problems when i load into a factory raid, this all happening to me in pve mode, I have done everything to fully optimize my computer ive moved the game to my SSD and cleaned my disks and ram, can someone please give me an explanation and tell me its not on my side?

[timber lagoon]

Where would I go with an issue purchasing Tarkov? I submitted a ticket but I fear it may be ages before that gets addressed. Or so the internet would have me believe.

[cedar sand]

Only BSG support or Xsolla support can help with billing issues

This chat channel is community members offering advice

[cedar sand]

??pagefile

[white steppe]

#community-support message

[timber lagoon]

Ah, well, I knew you'd be able to point me in the right direction at least. hehe. So basically just be patient with my support ticket?

I'll get with Xsolla as well.

[cedar sand]

Yeah, if it’s a billing issue Xsolla is likely who you should speak to, if it’s a game or website issue then BSG

[timber lagoon]

I have tickets now submitted to both companies. I just have to utilize some of that patience...

[verbal sleet]

for some reason my game always has a connection lost error when loading into shoreline. Any idea why or ideas I can try to fix this?

[modern umbra]

Anyone else stuck on loading profile data? I got kicked off the game after a scav raid went to boot back the game now I can get past loading profile data

[glad mulch]

I’m still having the same problem, it did not accomplish anything

[gusty trout]

I'm having a problem with the arena, I search for a game in last hero I find one but when it finishes loading it takes me out and blocks me from searching for a game, I have already been penalized for searching for 24 hours

[stoic elbow]

I bought the upgrade from eod to unheard but im only getting the upgrade for pvp not pve? anyone know what i should do?

[cedar sand]

You must wait for your upgrade to be applied, it is delayed

[stoic elbow]

thankyou its been two days tho

[formal scarab]

it can take a while

sadly, you will just need to continue being patient

[storm tundra]

what s this

[silk saffron]

restart ur launcher

[storm tundra]

oh thanks

[silk saffron]

game just had an update

[storm tundra]

didnt think i needed to restart it

[tight heart]

Is it just me that Tarkov loads on a random screen everytime I open it, and the screen selection in the settings doesn't line up with the correct screen?

[dire mountain]

anyone know what they changed?

[deft pagoda]

i cant select the Unheard Background now, aswell have not recieved items from EoD. (they said they gave UHE peeps the EoD stuff aswell.)

[opal comet]

can u sell the new stim on flea?

[opal comet]

only if u upgrade from eod to unheared

"Bonuses for the Edge of Darkness edition owners, as well as for those who upgraded from Edge of Darkness to the The Unheard Edition."

[deft pagoda]

i did do that.

[fleet crater]

me fooking too, wheres my gahdamn stim craft, i need to do colleagues pt 3

[dire mountain]

its not the one for the quest its a new one

[fleet crater]

ah darn

[last granite]

im stuck in "loading profile data" screen, anyone else?

[fleet crater]

im getting "game launch impossible! Game files integerity is compromised! Repair is required" but when i click repair and wait the shit just "verifies it" then does it again

[dire mountain]

did you restart the launcher?

[fleet crater]

yeah

then it says play

[dire mountain]

restart the pc might help lol

[fleet crater]

okay bet

nah my shit is fucked now great

[last granite]

What does AuthorizationErrorMessage" mean?

[zealous birch]

game removed unheard background screen after the update

and mine is greyed out

[deft pagoda]

I have the craft now... BUT no unheard background, and no EoD items yet

[deft pagoda]

it looks like an adrenaline

[fleet crater]

ah

[deft pagoda]

its literally an adrenaline on crack'

Skill: "Attention: 900sec(+10)

Skill: "Perception: 900sec(+10)

weight limit: 900sec(+15%)

hydration recovery dur:900sec (-0.1)

takes an 1hr or so to craft

[fleet crater]

Not bad

[deft pagoda]

ye

[shadow arch]

Is there any reason why I just can't find any matches whilst playing from vietnam? i manage to connect to a match like once every few days. I have all the closest servers selected like korea, signapore, china, russia, etc. anyone living in asia have the same experience?

[clear geyser]

lol PVE

[spare osprey]

@glad mulch have the same problem. Did you manage to solve it?

[soft iron]

Anyone have any fix suggestions if it takes me forever to load out of raids? I always get stuck waiting the longest out of my friends to load out of a raid. I have the game on an M.2 SSD so not sure why this is happening

[slim spruce]

@outer sonnetto use mod mail your dms must be open

[outer sonnet]

Oh my bad, never mind problem has resolved itself. Sorry to bother you.

[topaz merlin]

Does selling items no longer add to "spent" for Traders? Or am I bugged. Just sold 400k worth of stuff to Jaeger and it didn't go up from 200k spent. (PVE mode)

[hollow pulsar]

So i play stretch res in most games and havent played tarkov for 2 years or so, i was wondering if stretch res is viable in tarkov?

[verbal estuary]

anybody know any fixes?

[sand mesa]

Hey could someone help me figure out what to upgrade to ? I've got an RTX 3060 and Ryzen 5 7600 with 32GBs of RAM 4800MHz, I wanna be able to run 100FPS Streets instead of 40-45 FPS

[nimble leaf]

hello i have a 1070 could my pc run the game???

[pearl rampart]

I can load into maybe 2-3 raids before i get stuck in the matching loop, any fixes?

[bright pasture]

Hello, good afternoon, again with the same problem of waiting times to be able to play PVE but this is a joke, no...

Well, I'm not going to go play another game after waiting for 20 minutes and not being able to play, what a real shame

[glacial tree]

dose anyone know what to do about this?

[slim spruce]

does it say used by another process?

[glacial tree]

yes

[slim spruce]

reboot your pc and try again

[glacial tree]

alr ill brb

[vivid briar]

does anybody know why change email is unavailable?

[glacial tree]

thank you it worked

[glad mulch]

No I was unable to, I can’t progress in the game cause I can’t load into ground zero

[versed mango]

im having problems loading in to shoreline and lighthouse, my screen gets frozen loading loot pools and i server disconnect. i try to reconnecting but i get stuck at the same frozen screen, anyone have any ideas?

[distant grotto]

When do I get the unheard benefits on my pve account after purchasing it?

[cedar sand]

It’s different for everyone, some people said a day, some people said a week

[karmic herald]

Do you not recieve the same things for PVE when you buy the unheard edition>

[vivid briar]

does anybody know why change email is unavailable?

[slim spruce]

You must contact support about changing your email.

[slim cosmos]

so where is the support for claims against the devil himself nikita. someone is due for a prison sentence after making it possible for scavs to 1 tap the thorax while using lvl6 plates

[deft gorge]

does anyone know if this 50% off eod to tue upgrade is gonna disappear soon

[cedar sand]

No, it was a price reduction, it's not a sale

[deft gorge]

oh so like its $200 for everyone now?

or cheaper only if u already had eod

[tired nymph]

I bought unheard edition from eod and I cannot see the upgrade in PVE mode. Is it a bug or what<

[cedar sand]

No, the price was changed for the Edge of Darkness upgrade only

[deft gorge]

aight

[cedar sand]

It takes some time to be applied, you must wait

[tired nymph]

Thanks 😄

SOme time means like hours or days?

[vivid briar]

Hi, thanks for this. I did try to contact support, but I got an email that says that "it may contain confidential and propreitary information" so it wouldn't go through. I don't know why, because absolutely nothing in the email I sent contained any of that. Am I doing something wrong?

[slim spruce]

You mean the confirm email?

[vivid briar]

?

sorry I'm not really good with this type of stuff

[slim spruce]

that message doesn't mean your email did not get through

[vivid briar]

Oh, but it said that it may not be re-transmitted to any party outside of the recipient's organization without the prior written consent of the sender

[slim spruce]

That just means it's only for you

[vivid briar]

wdym?

[slim spruce]

Only for you

As in don't share it

[vivid briar]

..oh

thanks

[dawn plaza]

my doest have anything on him

[slim spruce]

sometimes you just lose on the dice roll

sometimes it just lands on the edge and you get no numbers

[dawn plaza]

never knew that thx

[marsh drum]

What exactly am i supposed to do to be able to run Streets never below 60FPS? i have i7-9700K RTX 3080, DDR4 64GB and i cant make even 60...

[graceful harness]

replace the 9700k

[silk saffron]

x3d cpu

[fringe meteor]

[vivid briar]

can the new eod stim be found in raid?

[versed mango]

i cant load into shoreline, i freeze at creating loot pools and i keep DCing

[cedar sand]

https://www.escapefromtarkov.com/support/knowledge/439

??pagefile

[white steppe]

#community-support message

[cedar sand]

Reading this and doing this may help depending on your specs or networking setup

Without more information like your system specs and stuff it's harder to help more than just sending you this page

[loud spruce]

Is the website broken? I can get the link for my password reset, but not the auth. code in after resetting pw.

[slim spruce]

This happens sometimes.

see here https://www.escapefromtarkov.com/support/knowledge/431

[loud spruce]

thanks Didn't have them white listed, but waited an hour before trying here. thanks for your help. @slim spruce

[deft pagoda]

i havent recieved the EoD items yet. (upgraded from EoD to Unheard.) dont have the clothing, armband, etc.

aswell as the cultist jacket.

[slim spruce]

What eod items?

[deft pagoda]

the EoD Clothing, Armband.

im not sure what else comes with it.

[slim spruce]

You only receive the difference in items when you upgrade

You should already have eod items

[deft pagoda]

Ive been upgraded since that certain "Incident"

nor do i have the cultist jacket yet

for the unheard

[slim spruce]

PVe items are coming soon

[deft pagoda]

I dont have them in Pvp either

[cedar sand]

Eod clothing and armband hasn’t been released yet

Cultist jacket also hasn’t been released

They will announce when they are added

[deft pagoda]

i thought it was this patch

[cedar sand]

No; read the patch notes #eft-announcements message

[deft pagoda]

ok

makes more sense tbh, musta read that wrong

[junior cloak]

servers down?

[deft pagoda]

no?

[orchid igloo]

Hey I just built a new pc with a 7800x3d and a 4090 anyone know why I'm only getting around 70 fps on streets?

sometimes in the 60s too

also playing on 1440p

[slim spruce]

Try highest settings

[orchid igloo]

should they be higher

[slim spruce]

Try fullscreen

[orchid igloo]

didnt change much

I've heard of people getting over 100

[slim spruce]

How about 1080p?

[orchid igloo]

didnt change much at all

[slim spruce]

Did you reinstall the OS in the upgrade?

Or just swap the ssd

[orchid igloo]

its a new pc on windws 11

[slim spruce]

How about another map not streets?

[orchid igloo]

ill check im pretty sure its only streets

[slim spruce]

Streets has issues on some builds

[orchid igloo]

anything i can do to help it

[slim spruce]

There is a low texture option for streets only

[orchid igloo]

idk if thats the issue

my cpu barely reaches 50 percent and my graphics card like at 30

[orchid igloo]

with a 4090 and a 7800x3d its hilarious i would have to use that

[pearl rampart]

dude just let me play your fucking game

"server connection lost" let me play pve, this shit makes no sense. i get maybe 1-2 raids before the error returns and i just have to hope. for this much money youd think the game would be good but the russians are lost

[slim spruce]

@radiant bramble first please don't mention the other program since it breaks TOS. Otherwise, did you change graphics cards?

[radiant bramble]

No

[slim spruce]

Does it only happen when you shoot?

[radiant bramble]

happens just when i load in, soon as i load in im at like 2-5fps and cant even look around or move cause its EXTREMELY laggy and rubberbanding , just like impossible to play

seemed like my pc was gonna blowup

never used to be like this

[slim spruce]

Since of the situation I would recommend uninstalling all games related to tarkov, reboot and reinstall the real game.

You might also need to reinstall the gpu driver in a clean install to flush the shader cache

This is because of for sure corruptions and problems that have been caused.

[vivid briar]

Man, I could never get 13 kills in a PVP raid

[radiant bramble]

like reinstall my last driver update?

[limber trench]

any idea why my game keeps bluescreening when i load loot? it was working yesterday

[cedar sand]

Specs? And what is the stop code or what failed

[visual whale]

anyone else having problems with not receiving upgrade items on your pve character

[cedar sand]

Everyone that upgraded after creating their profile yes, items are being sent they are just delayed

[limber trench]

16gb ram with a nvidia 3050 TI

[visual whale]

thx

[limber trench]

and the code is Kernel mode heap corruption

but

[cedar sand]

Ensure your RAM is running at the advertised speed and that it is compatible with your board and CPU

and also do this:

[loud moss]

set a pagefile on your system.

[cedar sand]

??pagefile

[white steppe]

#community-support message

[loud moss]

12000-16000 initial, make sure its on an ssd with spare storage. do not use it on a hdd

[limber trench]

whats a pagefile?

[loud moss]

.

[limber trench]

o

[merry echo]

been stuck help

i have 4090 gpu and intel 13k

and big ssd

thats the flash!

[slim spruce]

in nvidia you reinstall driver in custom install with "clean installation" checked

on amd it's the factory reset option

[limber trench]

I’ll let y’all know if it worked, I just did the page file change and restarted

[autumn knot]

hey chat, just finished all the required tasks for unlocking network provider part 1 (https://escapefromtarkov.fandom.com/wiki/Network_Provider_-_Part_1) according to the wiki, didnt unlock the quest tho and I double checked everything, the only quest I failed was chemical part 4 which I turned into therapist instead, anyone have any idea if the tasks is locked behind some other stuff?

[vivid briar]

why is ground zero so damn hard

[raw edge]

is anyone having an issue where the game will open and then automaitcly close for no reason started today after update

[vivid briar]

im on pve and whenever i play streets or shoreline i have a high chance of getting a disconnect as soon as the deploying screen starts and i cant get back in

[arctic jetty]

in pve scavs hit endless neck throat shots, while im circle strafing when im leaned from cover, when i stand still. one tapped me in the throat with no follow up shots while i circle strafed as well. theres no defense against the scavs neck shots. their ammo pens no matter what. hp, sp, ps, m882 green tracer. ive been one tapped through my throat armor and neck armor with all of em. its like the scavs aim for and hit any and all neck shots possible.

and the armor sees its from a ai gun and decides the armor doesnt work. its been that way 100% of my over 20 deaths while testing this theory. IT HAS NOT FAILED YET ON CUSTOMS. only map ive tested it lol

take neck throat hitbox outta the game. would be the easiest fix. being as changing the ai to a beneficial result is literally impossible.

[narrow jasper]

does anyone know how to fix the error C:\Battlestate Games\BsgLauncher\Temp\eft_live_0.14.8.6.30268.bsgp downloaded file checksum does not match

ERROR: 108003 when installing

[radiant bramble]

The reinstall fixed it, Thanks

[narrow jasper]

https://gyazo.com/1faffa45c1b111a3290cb64dcc3d4d5c

anyone know how to fix this?

[polar gale]

anyone know what i can do to fix a error 213

i cant log into my account despite changing it several times today

im located NAw and the servers are up n running for everyone but me i guess

any help would be nice

[exotic dragon]

is anyone using voice meeter with tarkov? does it bug?

[tired ivy]

What can i do, if i dont get any Code for the Log-In Process on the webside to re-download the Game :/?

[tight wave]

можно модератора в первый рум ?

[ornate matrix]

English only.

[glass rain]

will i lose scav rep by killing lighthouse rogue as a scav?

[zinc thistle]

no

[odd dust]

Hi, has anyone else experienced invincible scavs on their pmc runs? I've had it happen three times to me in PVE mode

[quiet summit]

??modmail @mild vale

[white steppe]

Hello! In order to use modmail, please open your DMs to server members.
If the previous does not work ; will have to adjust your per-server Privacy as well.

https://cdn.discordapp.com/attachments/983260800791756820/1037866199406628874/image.png
https://cdn.discordapp.com/attachments/983260800791756820/1047686581575766047/image.png

[sudden finch]

I have all tasks done to get Network provider part 1 but the task does not show, when I did Chemical part 4, I turned the quest in to Therapist, did that block me from reaching Lightkeeper?

[cedar sand]

No, handing it in to anyone is fine

[sudden finch]

then why I don't get the task?

[cedar sand]

Likely because you have not completed all the prerequisite tasks

[sudden finch]

I ddid

[cedar sand]

Network Provider prereqs were changed yesterday, and the wiki cannot update instantly without people providing proof of which tasks are required

[sudden finch]

I checked them all, all completed except Chemical part 4 wich is failed

which*

[cedar sand]

It does not matter who you handed Chemical in with

The quest was changed yesterday

[sudden finch]

this is not mentioned on the wiki

[sudden finch]

this!

[outer sonnet]

I'm in the same boat. I'm trying to do huntsman path Justice, Trophy, Controller, and Combat medic in hopes one of them unlocks it

[cedar sand]

grim

[outer sonnet]

Otherwise I seriously just have no idea

[cedar sand]

Network Provider prereqs were changed with yesterdays update

You shouldn't be blocked from LK for handing in Chemical to a specific trader

The wiki is simply not up to date yet with what is required, because the community hasn't figured it out yet

It is updated with all the tasks that we know of, if you find more, submit the change to the wiki for others to see

[sudden finch]

already have those completed, they don't matter

[outer sonnet]

That is really not what I wanted to hear lol

I'm lvl 50 with 3 scav rep and a lot of quests done so I really have no idea what's stopping it. It was showing up as a red quest with mechanic before the update and now it's gone

[sudden finch]

it was the same for me before the update

[outer sonnet]

Really wish we just knew exactly what tasks it actually requires just to know if it's a bug or not, seems like a lot of people are encountering the same thing

[sudden finch]

yep

[outer sonnet]

Hopefully in time the wiki will be updated, guess I'll just work on kappa for now

[cedar sand]

If you complete a task and then Network Provider becomes available, I'd really be grateful if you could submit it into the relevent thread in the EFT wiki so others can know

??wiki

[white steppe]

https://escapefromtarkov.fandom.com/
https://discord.com/invite/7ZeEyfU

[outer sonnet]

I've been chatting in the wiki-chat there so I'll def report as soon as I get it

[dusk scaffold]

anyone know why im getting constant server connection lost after creating loot pools?

[cedar sand]

See here; https://www.escapefromtarkov.com/support/knowledge/439

??pagefile

[white steppe]

#community-support message

[cedar sand]

^ This and making sure you have servers with under ~100 ping selected in your launcher are recommended

[dusk scaffold]

alright ty will check it out

[desert locust]

i have 3060 ti
16gb ram
ssd
r5 5600x
yet streets runs on 25 frames with stutters and every other map runs on 120 fps or 200 sometimes ?

[cedar sand]

Streets requires a much beefier system to run well, especially if you only have 16GB of RAM

??pagefile

[white steppe]

#community-support message

[cedar sand]

A page file will help with stability on the location but your FPS is likely to not be above 60 with your specs

[pearl rampart]

anyone able to load into shoreline? i just match forever but i can load in on other maps

[desert locust]

guys im going to upgrade my ram , how to know if it exceeds my psu or not?

[white cosmos]

I have a 3070ti, 64GB Ram, i9 11900k & the game is on a NVMe. I am lucky to see a consistent 70 frames on streets. Usually hovers around 40-90. & dips a lot.

[white cosmos]

You shouldn't need to upgrade your PSU if you are just adding more ram. Each stick uses 2 - 3.5 Watts (on average).

[white cosmos]

What PSU do you have now, I'm assuming it's atleast a 650W with your setup?

[desert locust]

msi 650 w

[desert locust]

when i turn xmp on the pc rresets to standard 2400 mhz on rams

[white cosmos]

RAM is a tricky one, not all sticks are actually compatible with your motherboard. That might explain why your speeds are 2400MHz with XMP switched on. Have you tried another XMP profile?

[bright pasture]

Hello, good afternoon, the character in PVE is doing some very strange things to me, the character dies alone without anyone shooting at me. Can you tell me if this happens to anyone else. It's happened to me 5 times already

[white cosmos]

can you open up a Run prompt & type in "msinfo32" & send me a screenshot of that please.

[white cosmos]

Where you close to a dead body that you had just killed?

[bright pasture]

YEs

[desert locust]

u got me wrong
the standard is 2400 mhz
when i turn on xmp the pc suddenly crash/resets twice
first time is crash
2nd is a reset to 2400 insteasd of 3200

[cedar sand]

What motherboard and processor do you have?

[white cosmos]

They dropped a nade when they died & because they were killed as they were throwing it, it doesn't register as a nade from them but from you instead.

[desert locust]

b450m steel legend and r5 5600x

[white cosmos]

Again, that falls back to the RAM sticks not being compatible with your board. If you send that Screenshot of the msinfo32 (system information) I can get your motherboard details & check to see what RAM is right for it.

[bright pasture]

I mean, they throw a grenade before they die and it remains on the ground and I die without hearing the sound of that grenade. I understand.

[cedar sand]

I would recommend making sure your BIOS and chipset drivers are up to date

[desert locust]

how to update?

[cedar sand]

Download from the manufacturers website

[white cosmos]

Download Armoury Crate

It is an Asus board no?

[cedar sand]

ASRock

[cedar sand]

https://www.asrock.com/MB/AMD/B450M Steel Legend/index.asp#BIOS1

https://www.amd.com/en/support/downloads/drivers.html/processors/ryzen/ryzen-5000-series/amd-ryzen-5-5600x.html

[white cosmos]

Mhmm, that's funny. I forgot that they are owned by the same company but were made my Asus as a budget alternative & now they compete against each other.

Both companies are owned by pegatron

[cedar sand]

Well, ASUSTeK own Pegatron and Pegatron own ASRock

But essentially yeah

[desert locust]

what does it do?

[white cosmos]

@desert locust I sent you a website with compatible RAM sticks for your board. Could you send me what RAM you have. The full name & brand including all the letters & numbers & CL type

[white cosmos]

Well for ASUS it will allow your MOBO to update it's bios & install all chipset updates etc.

[white cosmos]

I am unsure if Armoury Crate will work for ASrock

These ones?

nvm

[desert locust]

yes but the cas as i remember are cl 18 20 22 22 or something like that

[white cosmos]

It's these ones

They're CL16

[desert locust]

lemme double check

[white cosmos]

Well your board is compatible.

[desert locust]

yes cl 16 18 20 20 or something like that

but how to fix the xmp thingy 😦

[white cosmos]

Send you a link to download the ultility tool for your board

[desert locust]

thnx

turn out my pagefile is on the D drive
can i increase it ? (tarkov is on c ssd)

[white cosmos]

You should be good to go, just download from the last URL I sent you, unsure how Asrock works

I mean, a pagefile is for memory overflow, it doesn't matter what drive you put it on it will work the same

but if you put it on a SSD it will be better

[desert locust]

nah its full
ill just increase it on D hopefully it works

[drifting silo]

heyguys if I want to buy the uopgrade for my game as a gift

do I get a code to send people or ow does it work

[white cosmos]

You're buying it as a gift?

[drifting silo]

ye sdo they own the game but I want to gift them like the upgrade

if that makes sense

[white cosmos]

Upgrade to what?

[drifting silo]

prep for escape I tthink its called

like it says buy as gift on teh upgrade bit

just I dont know how it works as in do I put in their email and it goes to them or do I get a code to give to them etc

[normal charm]

hey , is this problem not solve https://forum.escapefromtarkov.com/topic/169409-long-time-player-all-the-sudden-email-verification-code-not-sending/ ? its in my favorite list mail contact and i cant login to buy the expansion...

[drifting silo]

oh it seems like you cant gift upgrades ? Is that correct ? It charges me for a full game copy

[white cosmos]

Only way would be to give them your card details & let them purchase it that way, unsure if that's allowed though

Or log into their account but again I'm not sure what the rules are surrounding that

[cedar sand]

Game upgrades cannot be gifted, it would be better to send them the money and have them upgrade themselves

[drifting silo]

ok thank you guys ❤️

[tribal plinth]

i dont have the Product 2A2-(b-TG) yet my med station is lvl 3 is there a req for it or something?

[white cosmos]

I complete overlooked this, stupid me

[fading wasp]

i bought the unheard version yesterday and still dont have the pockets or anything from it in pve is that normal or?

[zinc thistle]

anyone know what that error code it

[limber basin]

Upgrading from EOD to Unheard will i get the increased skill levels even tho i already started?

[slim spruce]

You should, yes.

[cedar sand]

Yes, however your items will be delayed on pve mode, it takes some time to recieve it

[limber basin]

Got a ETA?

[cedar sand]

No

[limber basin]

oof

[cedar sand]

Some people say hours, some have gotten it after a week

[zinc thistle]

chek any idea about my error trying to launch the game?

[cedar sand]

Game is down

No one can open it, watch TarkovTV instead 😄

[zinc thistle]

oooh thought it was just broken on my end

[hazy ferry]

Still with this verification code issue? When is this going to be fixed? Can't log into my account.

[zinc thistle]

they keep speaking scav man

[tribal plinth]

?

[cedar sand]

You must own Edge of Darkness edition

[tribal plinth]

i do

[cedar sand]

Well it's in my medstation

Are you not just missing it, it looks like an Adrenaline kinda

[tribal plinth]

ik what it looks like brotha

[dusk scaffold]

any fix for this cant launch the game

[cedar sand]

Wait

[tough kindle]

so sick of all the dam eror codes smfh

Game launch error

ERROR: 103003

Error on POST https://prod.escapefromtarkov.com/launcher/game/start?launcherVersion=14.3.1.2416. Status code: GatewayTimeout

[cedar sand]

Just have some patience, TarkovTV is live and servers having issue

[hazy ferry]

Is there a way to get the launcher re-downloaded if you can't get into your online account? Somehow my launcher folder got deleted.

[slim spruce]

The pins https://prod.escapefromtarkov.com/launcher/download

[hazy ferry]

Thank you

[vital turret]

my game says USA edition but ive never played in the US and have over 1.6k hours on my account??

I can't play eft?

[cedar sand]

https://www.escapefromtarkov.com/support/knowledge/356

[vital turret]

I've never played in the US?

it never said USA edition before

I have over 1.6k hours on my account why am i now locked?

[slim spruce]

USA is "other" for all regions except CIS and EU

[vital turret]

so what i can't play eft anymore?

[slim spruce]

Why can't you play?

[vital turret]

because it says "invalid region"

[slim spruce]

Where are you what what region do you have?

[vital turret]

im in the UK but it says USA edition

I played the game in the UAE but thats it

[slim spruce]

Did you move?

[vital turret]

from the UAE to the UK

[slim spruce]

You might need the EU upgrade. However, since you moved please contact support on the website in a ticket and they may change it for free.

[vital turret]

upgrade?

I already got EOD, I have to pay more now?

[slim spruce]

You need the EU region to launch in the UK since that is Europe.

[vital turret]

it costs more in europe?

[slim spruce]

Not relative if you live there. If you're outside of the EU the upgrade is more, though.

[vital turret]

so i payed more for the game and now i can't play it in the region where its cheaper?

[slim spruce]

Check to see how much it is on your profile page on the website.

But support may give it to you for free since you moved. Contact them in a ticket.

[vital turret]

alright

[limber basin]

Anybody know how long it takes to get unheard edition upgrades?

[slim spruce]

If you mean you did not get the PVE ones yet, soon.

[limber basin]

Soon as in nobody has gotten em yet? or soon as in its a just a delay?

[cedar sand]

People have gotten it, it's delayed

[nova crystal]

NIKITA! How?! How should i make it in PvE?

[cedar sand]

Click the 'replace' button

[autumn knot]

Currently impossible for players who failed chemical X part 4 to unlock lightkeeper 😭😭😭 I’m in the same boat, submitted a support ticket already

[nova crystal]

I know that i should replace it, but why these quest wont be banned in PvE?

or just give ability to coop with BOT

[ornate matrix]

you can

[cedar sand]

Nikita said it's possible, so maybe it changes in future

And yeah you can co-op extract with bots

But they will try to murder you while you do xd

[nova crystal]

Show me!

[limber basin]

Is the stash space and the pocket space delayed as well

[cedar sand]

Yes, all of the unheard package perks are delayed in pve

[limber basin]

gotcha

[cedar sand]

You will recieve them you just need to wait a little

[white cosmos]

The game crashed as I extracted on my Scav run, I had a bitcoin....

Still got my stuff, gucci

okay now all the items are flashing & not moving to my stash :/

[autumn knot]

Happened to me once on scav too, once I joined back I still had my stuff after like a crashing streak

[white cosmos]

The items are just flashing I can't move them

what the?

Had to Alt f4 like 8 times to get my the items into my stash

[autumn knot]

LMAO SAME

I had two GPUS back then and I remember freaking out,

[slim solstice]

Codes

[rose karma]

I just redeemed the Promo codes but got nothing?

[cedar sand]

The gifts are in pvp mode only

[wet steeple]

Got the game yesterday, im using a high end pc is it fine if i set all graphics settings on high? is there a recommended settings list?

[unkempt marsh]

guys wtf is that

[wide saddle]

just got it aswell, was about to post my question about it

[worn nest]

same here

[frank jay]

Probably the Jaeger quest they mentioned?

check the #eft-announcements

[wide saddle]

thanks, lines up with the ingame picture of the quest so seems like a boss hunt

[worn nest]

so wait, every boss in the game spawn on health resort 100%?

[wide saddle]

higher spawn rate on thier own maps aswell, just got domed by tagilla 🙂

[south gazelle]

huh, anyone else get this?

[cedar sand]

everyone

[south gazelle]

ah

[cedar sand]

#eft-announcements message

[neat vessel]

What does binaural audio do? on or off?

[cedar sand]

Binaural is just better directional audio, I would highly recommend enabling it

[neat vessel]

ty <3

[plush rose]

Anyone know what is happening? Gpu issue???

[agile nova]

what is this quest? and what am i supposed to do there xd

oh well i found the answer

[normal charm]

hi i got an issue , i purchase the coop pack but when i start teh game it say me that

the offer is available for owners of any edition and ingame it says other things --"

[cedar sand]

Cooperative training mode is not PVE Zone access

That package gives you access to the offline co-op mode with no progression

PVE Zone is not yet available for purchase as a standalone expansion, it is slated to be available in early June afaik

[normal charm]

thats sucks

so i buy that shit for nothing --"

[visual dew]

when I try to update my tarkov, it keeps saying integrity error over and over again

and it doesn't update the game

[slim spruce]

verify integrity then

[visual dew]

I verified the integrity already, but same situation

[slim spruce]

White list the game and launcher folders in windows defender, reboot and reinstall once more

[night path]

Not really help needed for the game, but what's the command to see the wipe dates of previously wipes and seeing days of current wipe

[slim spruce]

@carmine ocean still stuck on battleye updating?

[carmine ocean]

yes i am in distressed

[slim spruce]

verify integrity of game files in the launcher in game settings

[carmine ocean]

i have done so many times

[slim spruce]

When did it work last?

[carmine ocean]

like right before the new update

[slim spruce]

In windows firewall (And other firewalls if you have them) enable BEService and BEservice_eft located in

C: > Program Files (x86) > Common Files > BattleEye

Add both of those to exceptions.

And also in the game folder "escapefromtarkov_be" and "escapefomtarkov.exe"

[carmine ocean]

I've done it nothing has changed

[slim spruce]

Is your windows updated all the way? Also, try rebooting your modem/router and then change the dns server to google's 8.8.8.8 and secondary 8.8.4.4 and reboot

[carmine ocean]

thanks it worked

[slim spruce]

Ok great

[slim spruce]

Which worked exactly?

[carmine ocean]

i think me changing the dns

[ebon urchin]

So i redeemed a code but it only gave me the loot in my PVP stash and not my PVE stash, is this intended? or did something glitch out?

[cedar sand]

??codes

[white steppe]

These codes are for __ PVP__ only!
KILLA - (#screenshots message)
BITCOIN - (#screenshots message)
GROUNDZERO - (#screenshots message)
OBDOLBOS - (#screenshots message)
THICC - (#screenshots message)
These can be redeemed in the Launcher or on the Website here: https://www.escapefromtarkov.com/promo/activate

[ebon urchin]

thanks! i appreciate the info, didnt realize it said for pvp only, are there PVE codes too?

[cedar sand]

No

[silent perch]

cant unlock network provider part 1 after completing all required tasks???

[ebon urchin]

👍 THANK YOU!

[whole ferry]

You tried relogging yet?

[dire mountain]

Does the distress signal flair work in the new shoreline event?

[ornate matrix]

Bugged atm

[silent perch]

yes its bugged.....

and i bet it wont be fixed any time soon

[blazing dagger]

I can’t find the pt lock on ak74n for gunsmith part 8?

[dire mountain]

Anyone know how long the shoreline event last? I’m missing 2 boss but wanna sleep

[slim spruce]

it might not be for sale then

people make it cost a lot

[fiery yew]

is anyone having scavs that just head eyes you in one shot from any distance lately?

[wind solar]

My tarkov keeps just crashing whenever I’m trying to play. Itll let me in the main menu/stash and will let me load into raid but a couple minutes into raid the game just crashes, no error code or nothing straight to desktop. Its been happening every since I downloaded the patch before the most recent

[vocal hearth]

anyone else getting the server connection lost issue a ton? It is happening on every map and I have already tried changing page file and even talking to my ISP.

[nocturne shadow]

anyone on AFRICA SERVER?

[tulip jetty]

Is the bug being fixed for network provider part 1 any time soon cuz i cant even start it....

[silent perch]

i want it fixed really bad aswell its super annoying

[tulip jetty]

ikr like everything is finished and aghhhh

[slim spruce]

No. Still not supported yet unfortunately.

[merry crypt]

did anyone else not get the extra stuff from upgrading to unheard edition in pve? for context i started pve with eod but i just bought unheard and didnt get the extra stuff in pve only in pve

[slim spruce]

It will be there soon.

It's being fixed.

[hasty creek]

please fix the game, this is my 18th time of server connection, clearing cache, and integrity files

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/439

And see if factory works also

[hasty creek]

read through all of it, nothing applies. My internet connection is good, game servers says stable, I have it to if my game is open it closed and stops any background applications that don't need ran. so I'm not sure whats going on
will check if Factory works after this raid.

[slim spruce]

If any raid works it's most likely something on that page.

[craggy iron]

Never had this issue before. Email verification email won’t send. Any fix?

[cedar sand]

See here: https://www.escapefromtarkov.com/support/knowledge/431

[craggy iron]

🙏🏼

[limber basin]

Unheard pve takes over 12 hours to receive?

[candid quest]

Does somebody know how to deal with this problem in Tarkov?

I have major fps drops and the thing is that these fps drops appearing not when my gpu is overloaded, but it actually is the complete opposite situation. Somehow my gpu usage dropping randomly and as a result my fps dropping to zero. This problem started appearing just in these couple of weeks.

[cedar sand]

Upgrade stoofs is currently delayed for pve mode unfortunately, users receive their items after anywhere from a few hours to a some days, hope it turns up ASAP 🤞

[radiant bramble]

How do i reset my PVE profile without touching my PvP profile

[haughty current]

@cedar sand hello its me about the stash 🙂

[cedar sand]

Read the message above 🤌

[cedar sand]

You can't reset your PVE profile yet, coming soon though

[radiant bramble]

:(((

[polar saffron]

yo how do i fix long loading loot times?

[celest portal]

Can anyone help me figure out why i cant get into a raid?

last 3 times ive logged into tarkov im not able to get into a pve raid

[tulip jetty]

Still no signs of fix about the bug with network provider p1?

[barren compass]

Are the promo codes not valid for PvE?

[cedar sand]

Nop

[barren compass]

:(

[north karma]

this is a fucking scam right

[slim spruce]

[celest portal]

any tips on playing on PvE im unable to join a game

[celest portal]

^

[cedar sand]

In what way? What happens when you queue for a raid?

[celest portal]

it just keep "matching"

i played day 1 PvE no issues and over the last few weeks ive been playing ive not been able to actually get into a match and this is solo

ive changed regions and relaunched the game like was said to on reddit but to no avail until around the 15 to 20 min mark

is this due to server overload or is my game messed up somehow?

[cedar sand]

My friends and I haven't been waiting longer than 5 minutes for a raid all day

I would recommend just selecting as many servers as you are able to without reaching the ping limit and wait for it to match you into a raid

[modern verge]

Do we even know at this time if the Network Provider Part 1 Quest requirements are intended or if its a bug? It would really suck if i had to wipe my char

[cedar sand]

There has been no official word but I imagine it is just an oversight, don't rush to reset

[crisp canyon]

Servers down? done all the required steps but still getting error code 103007. Been playing all night till it crashed now cant get back on.

[runic seal]

so i got a new pc installed tarkov and from nowhere this also pops up by every item now... is it from any addon like thing from overwolf/blitz (league of legends) or got this implemented in base game ?

[cedar sand]

This is Blitz

I would remove it as it violates TOS

[runic seal]

weird because i had blitz on prevoius pc too for league of legends and there nothing ever popped up ^^

and i also closed it and still these pop up

ahh but i see they probably added that in a newer version but thanks for saying it god this was annoying xD

[cedar sand]

Yeah they added it a few months ago and it’s not like opt in it’s just there lol

Again I’d recommend not using it to be on the safe side

[runic seal]

i even uninstalled it now xD

there wasnt even an option to disable all that atleast it didnt showed me

[cedar sand]

What would Reshala need that for anyway? Bro barely has anything of value in his pockets anyway

[runic seal]

fr i am a brokie

a brokie with unheard ofc :P

[dense iris]

@cedar sand my friend got banned cos he got hacked and started sending scam links can you unban

his user is russky

[cedar sand]

Appeals server in #rules

[dense iris]

ty

[fossil jolt]

hi

[crisp canyon]

I did yeah, by the third time it was working again. I guess it really is third times the charm 🤣

[frank jay]

Does anyone know why when I try to buy euros from skier, I just get dollars??

[shy karma]

Add me up if anyone is looking for pve friends, NA servers preferably but dont really matter, just looking for pve friends for any type of gaming. Quests, looting, killing, dont matter, u want a pve friend add me up!!!!

[spark marsh]

hey Chek, could we get the download links for the game files in the case that the launcher isnt working

Pinned is version 30150, latest is 30268

[cedar sand]

Sessamy will likely update it at some point, not something I’ll be messing with

[spark marsh]

Thank you!

[ornate matrix]

@slim spruce

[solemn storm]

why are servers so booty ? i cant even join a game, all the server are over 200 ping

[worthy citrus]

is there any mail to send my support request because on the website is says "Размер файла не должен превышать 2000000 байт (передано 2503350)"

i don't even know what that is

[cedar sand]

??support

[white steppe]

[e-mail]

[silent perch]

is bsg working on the network provider bug? im sick of not being able to start getting towards lightkeeper

could they not just change the required tasks for network provider to be all three of the tasks instead of only chemical part 4

[mortal shard]

can anyone answer me this ? when i redeem a code it says "The code failed to activate. No associated user profiles found.

ERROR: 405003"

[dreamy thorn]

question about hustle event, you need to kill 'em in one raid or one life?

[ornate matrix]

Do you own the game and made a character?

[mortal shard]

Haven't made my character yet

Is that my issue 🤣

[ornate matrix]

Thats why

[mortal shard]

Thanks

[ornate matrix]

You're uploading a file thats bigger then 200mb

and 200mb is the limit

[vivid briar]

is it possible to just r un to vehicle extract for burning rubber quest on ground zero?

I SWTFG I can't make it to the damn car

im hiding right by the car, now just gotta wait 6 minutes

i hear the AI walking around, im scared

[tulip jetty]

I wish they would hurry woth it

[vivid briar]

OMG FOUR SECONDS

[steel pollen]

just asking to make sure i am not crazy... So since I didn't do chemical pt 4 and chose the other option, I can't unlock Network Provider Pt 1? It is the only quest according to the wiki I needed to do but can't...

[tulip jetty]

Yeah u cannot do anything about just wait….

[steel pollen]

damn man, i was two kills away on shooter pt 7. which was originialy all i needed

[tulip jetty]

Yeaaa

[sour imp]

do the new promo codes work in pve or is it only pvp it works in ?

ok thank you

[storm tundra]

is it just me or is the client lagging a bit as in my stash hideout and shi like that

[pine loom]

I just upgrade from EOD to Unheard and did not receive the benefits in pve

can any mods help

[limber basin]

Just gotta wait

[pine loom]

what do you mean wait

[limber basin]

Its a delay some people get it in hours some in days

[pine loom]

I got the stuff in pvp but not in pve

[limber basin]

yeah pve is delayed

[pine loom]

do you have unheard

[limber basin]

yeah i got it yesterday

[pine loom]

well I hope you are right

[limber basin]

still dont have pve benefits tho so its over 24 for me

[pine loom]

so you did not get them too

and you still dont have them

[limber basin]

yeah just gotta wait

[blazing zinc]

PvE servers overflow again?

[stuck gust]

i upgraded to unheard from EoD 4 days ago and my upgrade stuff still hasnt been sent, support tickets on site havent been answered either

[blazing zinc]

try to pay for another Unheard edition , should resolve your problem

When in game for xxx Eiur PvE shall be fixed?!

unplayable again, matching 1h > with lost conn.

[strong portal]

Don't worry it's a common problem

Give it a week and my advice would be to send a ticket in Russian

[stuck gust]

ive gathered by reading through this chat for 10 minutes 😂

[strong portal]

it will eventually hit

[tribal plinth]

how do i get the bitcoin on topshelf in red

[mild estuary]

i feel your pain arner seems servers are shit today compared to yesterday morning

good ol weekends

[viscid mica]

why does my game keep dissconecting me from raid, it only lets me in after restarting the game and i end up getting in 5 mins later than normal, when most of the scavs start coming in

[cedar sand]

Open drawers 3 and 2, and quickly close your inventory, vault onto the drawers and then crouch to pick it up

[cedar sand]

See here: https://www.escapefromtarkov.com/support/knowledge/439

[cedar sand]

They won’t answer support tickets for this, they will just send a response saying they are aware of the issue and that your items will come but they are delayed, you’ll get your items

[stuck gust]

fair enough. thx for letting me know

[tribal plinth]

i figured it out thanks

[tribal plinth]

i bought eod when it came out and when they dropped the new stim i never got it will they still answer my ticket abt it?

[cedar sand]

You have medstation level 3 and no 2a2 craft?

[strong portal]

Turn graphics down

This fixed it for me, textures from high to med

[worthy citrus]

to send a specific ticket or email

[viscid mica]

mines on low

[cedar sand]

Specs?

[viscid mica]

R9, 3060, 16gb ram

[cedar sand]

??pagefile

[white steppe]

#community-support message

[cedar sand]

16GB of RAM is likely the root of your issue, I’d recommend a page file to anyone with under 32GB of RAM

[icy grail]

yo anyone else have issues buying arena in the eu

[worthy citrus]

can you help me setup a page file for the 16GB of ram ?

[tribal plinth]

yea

[cedar sand]

Here is a guide #community-support message

[heavy schooner]

I bought Unheard Edition at May 31,but my pve character pocket is still 4 and didn't recive any letter from the system

Is there anyone can help me?

[viscid mica]

i did that, will see if it happens again, thanks!

[worthy citrus]

by the way after setting this up inside the game what about this options "Automatic RAM Cleaner and Only use physical cores" should those be on or off?

[cedar sand]

Automatic RAM cleaner only does anything while your game is paused, you can use it if you like, only use physical cores varies depending on many factors, it's more just try it and see if it helps you

[worthy citrus]

i was always playing with both on after some updates or i don't know how the first option "Automatic RAM Cleaner" is off and everytime im in Lobby and going over some items my screen is flickering and on some maps i had framedrops that I didn't had

now the fps are somehow stable but the flickering keeps going

[cedar sand]

Your screen flickering will not be caused by memory, I would ensure your GPU drivers are up to date

[worthy citrus]

GPU drivers updated , Screen cable changed , disabled all kind of syncs and changed also from fullscreen to borderless

[worthy citrus]

Topic above sorry for mentioning later on

[silent perch]

OMG I HATE THIS i keep getting subtask completed for network provider part 1 even though i cant even claim the taaask

[plush zealot]

my shoreine wont work

server conniction lost

[rotund canopy]

Hello, I purchased the Unheard Edition and only my PVP character recieved the account update, any help/ideas on how to get it for my PVE? Thanks!

[plush zealot]

my shoreine wont work
server conniction lost

[cedar sand]

You must just wait to receive your items in pve mode, BSG is aware of the issue and the items will come to you in a message from SYSTEM in some time

[rotund canopy]

Thank you

[frank jay]

Does anyone know why when I try to buy euros from skier, I just get dollars??

[oak dew]

Need to send a message to the support and then they will fix it

Anyone getting issues getting their authentication code?

[merry wind]

just bought unheard edition after already having EOD and it gave me all of my rewards in PVP but not anything in PVE. Anybody know why?

[oak dew]

Need to send a message to support and they will fix it the same thing happened to me and then I got it like a day later

[merry wind]

like the support on their website?

[oak dew]

Yes send them an email through the website

[merry wind]

ok. Thank you

[oak dew]

np

[cedar sand]

You don't need to create a ticket #community-support message

[merry wind]

oh ok. Well i already sent them a thing but aslong as i get my stuff i wont really care.

Thxs for the help yall

[slim spruce]

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link :

Tarkov: http://cdn-11.eft-store.com/eft/client/live/distribs/0.14.8.6.30268_fc9b4ca9-ebb7-4bc0-b148-7ebdda8439c8/Client.0.14.8.6.30268.zip

Arena: http://cdn-11.eft-store.com/arena/client/live/distribs/0.1.7.2.30047_f3c8ac72-2d21-457a-b30b-7c7cd45661ef/Client.0.1.7.2.30047.zip

Launcher: https://prod.escapefromtarkov.com/launcher/download

Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT or D:\Games\Arena.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

[slim spruce]

I got them above now

[worthy citrus]

Can you provide me any specific settings If I provide you my pc setup? to have stable at least fps ?!

[viscid mica]

@cedar sand it still kicks me out the second it reaches 100% on loading loot

[neat vessel]

I got a pair of iems (crinicle zero) since i needed a new pair of headphones anyway, and because I heard that they were much better for gaming than normal headphones, but now all I hear is my footsteps but like 2x louder?

[halcyon geyser]

is there anything i can do to fix the unity crashes when loading into raid, ive lost multiple gearsets and im sick of it lol

[neat vessel]

Is that normal? Should I change any settings?

[winged blaze]

apologies if this isnt the correct channel but i dont get a verification email when i request, its been two days now and i cant purchase the PVE content, any advice would be appreciated

[oak dew]

Having the same issue

[oak dew]

No clue what to do

[cedar sand]

See here both of you @winged blaze @oak dew https://www.escapefromtarkov.com/support/knowledge/431

[winged blaze]

Did all of the above, still nothing. I guess ill just have to wait on the ticket response

[oak dew]

Same

[cedar sand]

Hopefully they respond soon 🤞

[pearl rampart]

anyone actually playing pve rn?

havent been able to for hours

[vivid briar]

FINALLY got vehicle extract on ground zero!

[worthy citrus]

@cedar sand Can you provide me any specific settings If I provide you my pc setup? to have stable at least fps ?!

[oak dew]

Anyone else having issues with the autenticator for the launcher?

[tranquil coral]

im upgrading my pc soon and i need some help by guys with similar machines.
asus a320 chipset motherboard
ryzen 5 5600X cpu
rtx 2070 gpu
16gb ram
1tb SSD

Will I be able to run all maps (with good visibility) without the FPS dropping below 60? PC is good but I know Tarkov has perf issues which i dont know much about

[nova crystal]

Whats WRONG with PvE Boss logic? Tagilla. Factory. Stand besides PMC raider. Raiders dont shoot Tagilla. Tagilla dont kill them. WHY?

[shy karma]

No ur 16gb ram and 2000 series will slow u down and shitter fps

[strong portal]

welcome to pve tarkov

[tranquil coral]

source?

[slim spruce]

@strong portal You may not discuss that. Thanks.

[strong portal]

womp womp

[shy karma]

Straight from bsg to help get better fps on all maps for shitty pcs and good pcs

[formal rune]

So network provider requirements were changed recently? Is chemical part 4 being required going to change soon?

Surely that was a mistake 😦

[blazing zinc]

Where the matchmaking improvements? Still permannent matchng in PvE

[glass rain]

I upgraded from EoD to Unheard edition, somehow i didnt get my stash upgrades and all the unheard items. the only thing i get is the unheard logo on my name. why?

[vivid briar]

Can't wait until local PVE Solos arrive

[oak dew]

Send a message to support there is a bug if you had EOD and played PVE that it won’t give it sometimes

[merry wind]

same thing happened to me today actually. Apperantly you just have to wait a day or two for your stuff to come in pve

[oak dew]

That works as well

[merry wind]

just a waiting game

[glass rain]

thank u, at least now I know that I'm not the only one