community-support

[main shoal]

you will get a message in the lobby to collect it

[boreal pulsar]

whenever I try to start a download nothing happens the install window pops up and then when I click Install in closes and then nothing, anyone know how to fix?

[terse bridge]

So i got a problem that i cant load in raids correctly it loads for like 5 minutes and then there stands Server Conection lost i already did stuff with ip but still it doesnt work someone know something ?

[slim spruce]

Does it just show install again or 0/0?

[boreal pulsar]

thats the thing, I get the loading indicator and then it just stops

[clever quiver]

Hello i have an issue with my game, i cant loggin, when i try to reset my password it just says "email not found" tried to use the same email for a new account and it says "The email address on this domain cannot be registered"

[slim spruce]

There are several problems that just stop. What is the one of either of those?

[boreal pulsar]

No it was not either of those, the problem is not with downloads stopping its with it never starting

[slim spruce]

it shows 0/0 waiting?

explain please

[boreal pulsar]

I dont know what else to say, I try to start the install, the launcher loads and then nothing happens

[slim spruce]

You press install, choose a place and then it just shows install button again?

[boreal pulsar]

yeah

[slim spruce]

choose any folder in C:\program files (x86)\EFT like there and start the launcher as admin

[slim spruce]

start the launcher as admin

if still not reinstall the launcher

[boreal pulsar]

ok thnaks

[vivid briar]

is there a bug in the game. When I went to the lighthouse and tried to enter a hideout location, the door was already open. Normally, it should have been locked. I should have completed a sub-task, but the quest didn't register as complete when I extracted. This happened multiple times

first i stuck my head near the door and the sub task actully shows

but then

i lost connection and try to rejoin and rejoin

so i left raid and when i join back

the door already opend

for about 6 raids

[blazing zinc]

hello there, i have an issuue- no connection to server where my raid goes

is there servers down again?

[pastel lynx]

hey! i bought legally trakov key on kenguin and after couple of months my access to the games was cancelled. i contacted with support but after two weeks i still hevant got any respond. i just need an confirmation from bsg that they cancelled key to get a refund but i dont know how to make things fast.

[vivid briar]

8th raid the door is opend

[wintry ginkgo]

Just lost a full kit on lighthouse, the timer ran out before the train left the station, and my guy was MIA. That needs to be fixed. Pretty badly.

[vivid briar]

what?

same picture as the task picture

ill go outside and show u the house

[vivid briar]

yeah that the same one

pmc

[cedar sand]

Buying the game from third party resellers is not support by Battlestate Games

[pastel lynx]

today i know this but do you know when can i get respond from support?

[vivid briar]

is my game bugged or something

i verify my game and stuff

still wouldnt work

[pastel lynx]

i contacted them and they said that they need official confiramtion from bsg that my key is cancelled

[vivid briar]

what should i do??

[cedar sand]

BSG won't give you this, as they do not support third party key resellers

[vivid briar]

i tried everything but it seem it wont work

[pastel lynx]

so they wont respond me "hey we cancelled the key"

:/

[vivid briar]

do i wipe or something i dont know what do to

or should i report game bug

wait what

so you cant wipe pve acounts?

[cedar sand]

You just go up to the door, like right up to it

No you cannot reset your pve profile yet

[vivid briar]

but the door is open and i am inside the room

8 games it been like this

[cedar sand]

The task does not complete by being inside the room

You have to be at the door

The next task is inside the room

[vivid briar]

i closed the door and i am there

my head in front leaning to the door

ill go into a private match so no scav or something kills me

and ill show u

u can but it wont save

and i did it for 8 times

waiting for the game to load more then 10

minute

ok this is stupid

i did it on offline mode

but in main game i cant

imma do this tomorrow i cant today so damm tired

[dawn steeple]

Have this weird issue where I can't change my sight magnification while ADS. I got into settings and it's set to Alt + RMB. I try and change it to RMB + ALT and it automatically switches back to ALT + RMB. Driving me mad. Any ideas?

[fringe meteor]

@dawn steeple try setting it to an actual button ive always used mine on the side mouse buttons if you have any you can try that

[hollow thicket]

anyone have any idea why i get connection error on 1st load in to game every time ? then after it usually works buut hella slow

just redownloaded the game and never had any issues running it or anything before

[boreal pulsar]

reinstalling and running as admistrator did not work, does anyone else know how to fix it?

[slim spruce]

disable antivirus software and windows defender and firewalls.

[boreal pulsar]

ok trying that

still didnt work thanks for helping though

[hidden arch]

Any fix for long matching times? Sitting at 20+ mins. Backed out 3x so far at 10

[solar bolt]

why is there a wait for 2 minutes for inputting the ridiculous amount of codes for my stash lines from the $50 payback?

[void hare]

whatre the odds a labs keycard spawns in one of their set spawns?

[hidden arch]

These load times are just murderous.

[cedar sand]

very very rare

[pulsar dust]

anyone know what setting i adjust to make my trees and shit not look like this

[vivid briar]

im still having this problems

my task arent being completed

and in offline it works

i dont understand this

[buoyant chasm]

anyone know what would happen if someone gifted me an edition or upgrade and then refunded it? I'm hesitant to accept a gift from someone I don't know so well

[leaden agate]

hello everybody! since a long time i have an issue with tarkov and i have no clue what to do. as soon nvidia rolls out a driver-update and i install it, tarkov wont start for days/weeks. i always get a bluescreen after hitting PLAY in the launcher. when it runs i usually dont update my graphics until any other game asks to do so (yesterday i wanted to drive some rounds in assetto corsa, but i needed to update - now tarkov doesnt start anymore...) anybody here that has a solution to that?!

ps BSOD says Kernel_security_check_failure

[leaden agate]

i'm playing on the asus rog 1080ti 11gb, r7 5800x, 32gigs 3.0ghz ram on a asus b550 pro wifi II. i had the same issue before, when i was using different hardware configuration with a radeon 5700xt thicc II on aasrock b450 and the r5 2600x...

[lone wagon]

why are the matching times on pve so LONGGGg

[weary gust]

fried servers due to weekend

[lone wagon]

but I wanna playyyy :(

[leaden agate]

sammy, if you see "matching" just cancel and retry it shouldnt take more than a minute

[lone wagon]

okay

[weary gust]

boosting this back down again, try clean reseting your drivers or something, im not that tech savvy

try asking on the reddit too if you dont mind the idiots in there, might get a useful answer or get completely ignored

[lone wagon]

most likely the second

[weary gust]

based blahaj pfp opinion

[lone wagon]

:)

[leaden agate]

bro, i installed windows and aaall drivers multiple times, i ebven have new hardware, i wont get rid of this error 😦

i*m not into reddit so i hoped i can get help here

and its ALWAYS when nvidia roll out a new driver

[lone wagon]

oh yeah, i forgot to update my drivers thanls

[weary gust]

i did upgrade mine and was fine, submit a report in the forums and maybe nvidias shit too (idk how their stuff works) and hope that either company rolls out an update or something

[weary gust]

boosting it back once again in case someone has brain cells

[leaden agate]

hahaha

ok ill give it a try thanks bro #

[lone wagon]

ye gl

[leaden agate]

thx m8

[lone wagon]

im stuck in matching

[leaden agate]

BUT if ANYONE has an idea, please write me! ❤️

[lone wagon]

stupid bot wont let me send gif

[leaden agate]

cancel, retry. couldnt figure something else out. sometimes it needs 2 or 3 trys, but its faster than waiting 10-15mins

[lone wagon]

alright

will they extend the raid times in the future?

[slim cosmos]

yo when tf is super genius nikita gonna turn off terminator hack bot ai for every fucking scav on +20 ground zero. tired of normal scavs getting turned into coked up scav guards with wall hacks

maybe actually use our money for good game design instead cheaping out with garbage boss mechanics

hur dur boss must hab challenth gib cheats cuz too dumb to make ai use tactics and cover. wall hacks gooooood

oh wait nvm shouldnt expect anything less from the game dev pioneering the “keep ur players in a perpetual state of discomfort” game model

[lost isle]

guys im contacted support on the website about this but my brother bought the game for me and gave me a key but the key said it was already used. Is there a way to refresh the key or get another?

also how long does the support page take to respond its already been 5 days

[slim cosmos]

gl dude nikitas slogan is “keep the player in a state of discomfort”

[lone wagon]

only took 21 minutes

then I died instantly

not for me

[proud crescent]

is servers still dead? im also taking so long with loading time its crazyyy

[zinc thistle]

have you tried changing server or backing out of queue and re joining the queue

[bright pasture]

Good morning, how nice it is to get up and wait 40 minutes to be able to play Tarkov, thank you...

You really are doing great so that people get tired of you and the waiting times and of course considering playing the competition is becoming clearer and clearer...

[light mirage]

is the matching meme in pve an actual bug or are servers actually capped?

backed in and out like 10 times now

waited 20 minutes before just to see how long it would go too

[solar ridge]

wait until 30sec if server still loading cancel and repeat few times. Helped to me now my pve mode games load in 30s-1min. And try to change your server to auto select.

[proud crescent]

il try this but auto select on servers gets me disconnected every 30 seconds and can't even play the ping is always too high

[verbal sparrow]

loading 20 minutes, then lost connection to server... unbelievable 2 days in row dunno what to do.. i think il try everything...

Coop friend Deploy when i click on recconect..

[solar ridge]

No idead then. It helped me. Yestarday i was waiting for 10-30min to load in to the raid. After one yt video. Only need 30s-1min.

[pure flare]

Hello! Help me please find the IP addresses of the game servers to send to my provider.
Technical problem: in the launcher, the ping is 20-40, when entering the raid up to 800ms and the disconnect. There is no such problem with Gear UP Booster. I was told there were problems on the part of the provider.

[sly grotto]

Hi, anyone solved that super long loading into PVE ? 😄

[verbal sparrow]

ok ty 😄 i just hope to solve problem

[modern fox]

15 minutes and still trying to match with a mate on PVE as PMC :/

[solar ridge]

Just cancel after 1 minute of waiting. Then repeat few times and you will load insta or in 1-2min

[fringe trout]

I need to get in contact with one of the devs. I can't change my email for the life of me

[cedar sand]

Developers cannot help you with your account issues
You must contact BSG support, if you cannot login to create a ticket, you can email them at [e-mail]
They do not allow email changes unless it is a very clear and documented reason, such as your email account being closed etc

[fringe trout]

Do the devs not engage here?

[cedar sand]

No, this is a channel for support from the community, other players of the game

[light mirage]

makes sense why i was told not to @ the devs lol

anyone know how to fix this, event craft comes up as a bunch of asterisk's and when the craft completes it wont show up in hideout nor can i hand anything in

ahhh makes sense thanks

[cedar sand]

rmeove urslef

[placid umbra]

Can someone explain to me how this Flash Drive quest is done? For some reason, i dont understand even the wiki

[cedar sand]

Which part?

[placid umbra]

This one

[true mirage]

Unbelievable, why do I dont find a decrypted flash drive? I already found 4 encrypted...not else 🙂

What? Really? Which workbench do I need?

Oh Intel....ok, there is my problem 🙂

Thank you very much for telling me 🙂

[crystal canyon]

helloo, jsut asking here cuz i got logged out of tarkov for some reason, and its asking me for my number to send a verification code, but after 4-5 attempts i still dont recieve a code? is it just a me issue or tarkov?

[leaden matrix]

Hello, BSG really is making efforts to get behind their new fighters as Ar. Bkout. This is nuts that I have to wait 1 hour because of capcha bullshit, and junt on sunday my holidays and I cannot play...... This is crazy

I cannot log in at all, even on website, changed already password and nothing

[crystal canyon]

im receiving the email codes but never my phone sms code,,

i cant access the eft website also without the code to my sms

i knoww its new to me also

first time tarkov asked for my number to send an sms verification code

[cedar sand]

It's only used in certain regions

[solar ridge]

huntsman path secured perimeter very nice quest i like it 3hrs and only 3 kills.

[wild fulcrum]

my friend want to buy EFT but the website tells him issue with age verification? what can we do

[rotund sparrow]

This long matching bs. It pisses me off to pay this amount of money to play the game and can't even fckn play!!

[dawn steeple]

Yeah I just wanted it set to what I know. Thousands of hours in this game and it hard to change

[placid umbra]

Brother, i dont even have this option ... There is nothing to choose from in the Intelligence center

#community-support message

Thats from him @modest ice

This is what i have

[uneven bobcat]

Where can people see the 50$ compensation if they bought unheard before price reduction?

Freind got it, but says he didnt get an email or where to check on profile

[cedar sand]

#eft-announcements message

[uneven bobcat]

Wierd, no compensation option for him, just the usual install button

And he bought day 1

[versed urchin]

Will they also wipe PVE servers now? Or only >PVP servers?

[silver socket]

I know a lot of other people would've asked this by now, but is there at least an eta for when we'll have a "PVE profile wipe" option?

[light mirage]

brother all u had to do was look up 3 posts

mate i havnt been rickrolled in over 5 years fuck you

🤣

[regal nacelle]

this bug is actually killing me

[light mirage]

whats the bug?

[regal nacelle]

I want to play at 1440p so i can have shit on the sides of my 32:9 screen most resolutions dont work and just result in going full screen

let me upload the gif

[placid umbra]

LMAOOOOOOO

[shut wind]

Didn't get it either, though i had the button. selected the compensation, and didn't receive it afterwards

[cedar sand]

Create a custom resolution in Nvidia control panel and then use that, I had to do the same thing

I used 2432x1368, that made it so that it fit perfectly in line with my task bar

[regal nacelle]

where in the control panel 😅

[cedar sand]

Change resoultion, under display, customise

[cedar sand]

And then create that one and save it, you don't have to use it in the control panel or on your monitor

But then you select it in game and it will work as you want it to

[regal nacelle]

thats going to change my monitor from 32:9 to a 16:9

[cedar sand]

No it is not

[regal nacelle]

isnt it?

[cedar sand]

You do not apply it in the control panel

You apply it in-game and use it windowed

You just need to set it as an option in the control panel

So that Tarkov can use it

You can leave your monitor at 5120x1440

But the game should be 2432x1368 windowed

[regal nacelle]

it wont let me lol

[cedar sand]

Lower the refresh rate and see if it lets you click the button then

You can change it back after you have made the resolution

[vivid briar]

chek does anyone of your friends ever had my problem before or anyone u know

[bold swift]

set your refresh rate to 120

[cedar sand]

I will need a little more context

[regal nacelle]

nope

[vivid briar]

about the forgotten aquentince

[regal nacelle]

even at 60

[vivid briar]

where the quest dosent even complete the sub task because the door was already opend

[cedar sand]

Go into adjust desktop size and position, and make sure scaling is set to the GPU and not the Display

[cedar sand]

I mean have you tried going when the door is still locked?

[regal nacelle]

copied still cant customise

[bold swift]

show the other section

[cedar sand]

Try changing it to aspect ratio in the scaling?

[bold swift]

this area

[cedar sand]

Check the box that says override the scaling mode

[regal nacelle]

still greyed out wtf

[hollow thicket]

anyone have any idea why i get connection error on 1st load in to game every time ? then after it usually works buut hella slow
just redownloaded the game and never had any issues running it or anything before

[vivid briar]

Bro im actully stupid @cedar sand there is chances that the door might open or not and those 10 raid i was unlucky just now i completed the quest

[regal nacelle]

turning apdative sync off fixes this i just found out

[cedar sand]

Ah nice, I have that off too

[regal nacelle]

what resolution should i create just a 2560 one?

[cedar sand]

you should make the custom one I sent

[bold swift]

2432x1368

[fossil token]

The pve mode continues to fail for 15 minutes and I still don't enter the scam fence

[vivid briar]

Does anyone know why im not extracting even thought it an active extract every round

im extracting light house to shorline

but when the timer went down

it didnt let me leave

the timer just disapear and when i retried it

it happend the same

[cedar sand]

You must go further into the extract

They made the zones bigger but some extracts you need to just move further

[vivid briar]

oh thanks

i just extracted just now

i was so worried because i heard alot of pmc

i finished my quest just now

how am i suppose to do this

[light mirage]

its community based

[vivid briar]

but it not counting

[light mirage]

its tarkov

[vivid briar]

so it only counting for yours

and not others

[light mirage]

havnt got there yet, only just got the folder to hand in

[vivid briar]

gl

nope just got the quest

after handing mechanic the disc drive from light house

[past bane]

Hey does anyone know how to fix the Pve matchmaking bug?

[vivid briar]

you cant

[light mirage]

ty

[vivid briar]

it tarkov

[past bane]

fock

[light mirage]

classic

[vivid briar]

i mean there nothing wrong for me atleast i just load in like 30 seconds

[light mirage]

i havnt had the matching bug/server cap(idk if its a bug or servers are actual capped) in 5 raids

[vivid briar]

but to do is try match making for 30 second at least

and if it dosent work

then start another raid

[full timber]

so the matching bug ? how do i solve it and is it actually a bug ?

[unreal geode]

Where can one submit a report for someone being next level toxic?

[zinc thistle]

#discord-mod-mail

[marsh drum]

Hello guys. How am i supposed to interpret this death? Did i really get killed by a blunt damage from a single lead slug into my lvl2 armor covered throat?

[unreal geode]

Thanks! I meant in game though. There's no way to report messages and they removed all ways to report other players via support.

[zinc thistle]

oh i couldnt tell you that sorry man

[unreal geode]

No problem 🙂

[crystal coyote]

anyone know why my game wont install? Ive redownloaded the launcher but nothing seems to work

mine doesnt even give me the repair option. It has the correct path but wont install

[cedar sand]

Change your temp directory to a different drive with more storage space

You must have enough space in both directories to install the game

[crystal coyote]

i have a 1tb drive with practically nothing on it...

[cedar sand]

Okay, but is your temp directory assigned to that drive?

[cedar sand]

And your C: drive is the 1TB drive?

[crystal coyote]

yes, its a 1tb SSD

[cedar sand]

Are you running the launcher as administrator?

[crystal coyote]

yes

[cedar sand]

If you're struggling to install the game, a short workaround is to manually download the game from the pins

But you would have to manually install it again every time a patch is live if it doesn't patch it via the launcher

If you are just clicking the install button then nothing is happening and the install button just comes back

Changing the temp directory and running as administrator usually gets it going

Could also try disabling any firewalls or antivirus

[crystal coyote]

Yeah, im clicking the install button and it just comes back, nothing happens.

[crystal coyote]

... doesnt that mean the game is .... bad

[woven sierra]

does anyone know how to fix server connection lost keeps happening for no reason tried to restart my router my game and my pc.And it just goes to awating session start then boots me out ?

[cedar sand]

Select a different server region in your launcher

[woven sierra]

tried it didnt work

[cedar sand]

Does it happen on all maps? Or just larger maps?

[woven sierra]

all maps

[cedar sand]

I mean not necessarily

[crystal coyote]

well i tried it and still nothing

[woven sierra]

even tried to clear my cache aswell

[crystal coyote]

I completley reinstalled windows and it still wont install the game XD

[storm tundra]

anyone know what s the easiest way to get tarkov shooter 3 done?

[mortal jacinth]

where is my key for pve?

[crystal coyote]

isnt it automatically given to players with EOD or Unheard?

[cedar sand]

Keys are not given out, unheard edition has access, edge of darkness edition owners are being given access in waves, half of them have been given access so far, there is no notification, you must check in game to see when the pve zone is accessible

[mortal jacinth]

i have eod and all my friends got keys accept me when is the next key wave man i am rlly exited to play and where should i even check

[vivid briar]

any1 still knows if its possible to place weapons vertically in the weapon rack?

[cedar sand]

They didn’t get keys, they got given access, no keys are given out at all, I just told you how to check

Waves are being done daily, more people each day

Like it’s just on the main menu

The big pve zone button

[crystal coyote]

youll have to wait and check ur game periodically for the pve mode ig 🤷‍♂️

[woven sierra]

does anyone know how to fix server connection lost keeps happening for no reason tried to restart my router my game and my pc.And it just goes to awating session start then boots me out ? Does anyone know any other solutions?

[limpid iron]

game servers themselves could be having issues have you checked the service page on the site to see if they have any outings?

[woven sierra]

Unsure,but my friends are loading in just fine

[strong juniper]

Anyone know how to fix the bug where PVE did not get unheard of upgrade but PVP did?

[vivid briar]

How

[zinc thistle]

open a ticket in the launcher

[strong juniper]

Thank you! Will do

[boreal pulsar]

I just had this issue, make a folder on your desktop and direct the download to there, instantly worked for me. No clue why

[hot perch]

Does anyone know if they will add a wipe button for PVE, like just a button on the start menu so if you want to wipe your PVE to start over?

[sage pumice]

wipe!

when is the wipe

[median parcel]

Hey I just like insta died with no one having killed me and not having left raid. Friend grabbed dogtag no cause of death. Anyone experience anything similar?

[placid sierra]

scav invisible nade most likely

one of u shot a scav that was in the process of yeeting a nade at u

[spice island]

how rare is red card in marked rooms?

[lunar hemlock]

Sorry if this is the wrong place but I'm kinda lost, Got myself an extra standard edition key and would like to trade it for a steam gift card, anyone knows a place for trading?

[quiet robin]

How just got a pc and trying to login to tarkov to download it but it's stuck on verifying I am a human. Any thoughts on what I can do to fix this?

[golden brook]

Any luck fixing that?

[lone wagon]

the pve matching is still super long

[neat ruin]

is the getting kicked for high ping or spikes in pve mode must be not necessary. why would I get kicked because of ping in pve? this should be disabled I guess

[weak pebble]

what does that mean ?

oop the game launched, that was odd

[left mango]

Hello. I wanted to ask you why all of the above in The Unheard edition is not available in PVE mode, by type: extended pockets, add. equipment, etc. Thanks in advance for the answer.

Thank you very much, but do you know when it will be done?

[outer yew]

Im unable to log in on the website. Seems like my ISP wont let me connect to the EFT website log in.... howw do i download the launcher if i cant log in

[slim spruce]

Which error?

[outer yew]

This is what it loads on my browser

[slim spruce]

don't show your ip. Also, please wait a while and try again.

[outer yew]

Ive had this issue for over a year now but had to do a reash install of window so now im kicking rocks trying to figure out how to get it downloaded

[slim spruce]

https://prod.escapefromtarkov.com/launcher/download try this link

[outer yew]

I love you

Thank you so much! downloading it now ❤️ was going thru tarkov withdrawls haha

[light parrot]

anyone using logitech headphones going thru an ongoing issue where their mic cuts out in discord once loaded in a raid or disconnecting and reconnecting headphones mutes the game for the entire raid?

[grave basin]

anyone know why the obstacle course quest is not getting completed for me? The count is gone but i cant complete it and do the next quest

[cedar sand]

Did you kill one of the people you were meant to?

You must go to Shoreline and kill one of Peacekeeper's people

[grave basin]

gotcha

[outer yew]

Go into your windows setting and disable all other audio devices besides the headphones you use. Its 100% discord this happened to me a while back now only my head phones are enabled and havent had the issues since

That also includes disabling audio via HDMI and Display port

[light parrot]

TY!

[proud crescent]

why can't loading times be fixedf

[earnest dove]

Do anyone know how to fix the problem with the loading loot time? It Takes nearly 15 minutes every raid and i dont know how to fix this issue

[cedar sand]

Is the game installed on an SSD?

[earnest dove]

Yup, 500gb. Not much but enough

[cedar sand]

And you're sure it's an SSD and not a HDD?

[earnest dove]

Yes, 100% sure.

[olive spindle]

Alt f4d while matching in pve, when i relodr my gamr it puts mr straight to thr raid loading screen, there's no back out button, once it loads map it gives me a matchmaking error, and it re tries, I can't grt out of this loop, reset cash, changed server, reset temp file

[distant marten]

Infinite matching in PvE is making me sad D: Reset probably 5 times per successful raid.

[quiet summit]

Guessing you've tried swapping to auto-matching already?

[distant marten]

Unfortunately had to swap off of auto, because it put me on some random server with 300 ping

[quiet summit]

Do you have a VPN?

[distant marten]

No sir.

[quiet summit]

[outer yew]

Try freeing up space on the drive. Clear your logs and cache and see if that works. If this happened over time and load times got longer and longer it could be a faulty drive.... Just had my 8 month old 300$ drive die on me

[distant marten]

It also seems worse when queing with another player

[quiet summit]

Were you the party leader when you queued together?

[distant marten]

Yeah, we do me as leader because with the other guy it's even worse XD

[quiet summit]

Oof

What's the longest you've queued?

[distant marten]

I think there is some sort of glitch. It seems like when it works it is basically instant.

[quiet summit]

I would just try and queue, stop, queue stop

3 minute max

[distant marten]

Yeah we back out if it isn't instant. I've never seen it work after matching.

[quiet summit]

I haven't tried it myself, so take my suggestions with a pinch of salt

Just other peoples experiences

[distant marten]

More letting you know of the issue, rather then expecting an instant solution. ❤️

[quiet summit]

What region are you and your friend?

[distant marten]

NA

East and central!

[quiet summit]

I see, I'll ask around

[distant marten]

Awesome! Thank you 💙

[cedar sand]

I tested it many times (I have 300 raids on pve)

I sat and waited 10 minutes in matching 10 times, I only got into a raid once that wasn't an instant queue (6 minutes matching~)

If I leave the queue and load into a new raid, it is either instant, or it will hang on matching

I have all servers in my region that are under 100 ping selected

Sometimes it varies from having to requeue 4-5 times to get a raid to getting into a raid instantly a few times in a row

So both leaving it on matching and backing out are likely to eventually get you into a raid if a server is available, but backing out of the queue and searching for a new raid will end up having a massive impact on your performance, I would recommend restarting your game after every raid if you are constantly backing out and requeuing

[upper socket]

i accidentally selled a barter item to therapist so the quest on fence dissapeard what can i do now? event over for me?

ok solution 😄 hahah after some mins fence quest reload but now you have to give him 50 barter items

[woven sierra]

does anyone know how to fix server connect lost when connecting in tarkov it goes up to awaiting session start with no problems then kicks you out

[mortal meadow]

does ping matter in pve? like, do you get kicked for high ping spikes? i was hoping to pick more servers but afraid of getting ping kicked due to having pretty bad internet

[signal robin]

Yes you do

[cedar sand]

You also don't want to play with too high ping anyway in pve, otherwise ai is going to start blasting you before you even have line of sight on them

[lyric trout]

Hey guys! Is there a way I could reduce long loading times into raids?

[quiet summit]

Spec drop 📲

[bold swift]

Show t he specs

[nova crystal]

I hate when this happens! Is it PMC?)

Is this Black enough?

[lyric trout]

Well, I've been told before that I should run my game on SSD and I already ordered one but I don't know if that'll fix my problem.

[bold swift]

If you're running the game on a Hard drive rather than an SSD then your load times are going to be slower

Once you get your SSD you will notice a difference in load times 100%

[lyric trout]

Alright, thanks man!

[abstract steeple]

Why did i only get 4 SLOTS for after buying unheard

[woven sierra]

https://tenor.com/view/tarkov-69-banner-test-gif-5376539512665866848

does anyone know how to fix server connect lost when connecting in tarkov it goes up to awaiting session start with no problems then kicks you out. i might be spamming this but i havent been able to play tarkov for 30hours now lol plus i havent been getting any replies

[spice island]

where do you get decrypted flash drive

[untold wigeon]

You craft the decrypted flash drive using an encrypted flash drive in the intelligence center

[rotund crystal]

I have found a really weird thing with my game. Loaded into customs at 20 fps for some reason then whenever anyone fired in game it would go back up to the usual 90 fps for a few seconds then it would go back down to 20 fps

[cedar sand]

This is a common bug, it's caused from backing out of matching a lot of times, if you restart your game it will be fixed

[rotund crystal]

Hard not to when pve doesn't work properly

But thanks for that.

[gloomy wedge]

Been waiting 6 days since upgrading to unheard and still haven't received my stuff, also no answer to my ticket

[dry idol]

I also 🙄

[tulip jetty]

how is tarkov server or ping system working i restarted game checked in launcher to the server i should have 50 ping yet i have this

and i always play on the same server

[vivid briar]

any1 knows where the unheard phone is on customs?

[slim spruce]

@queen depot English only and no cheater pictures please

[queen depot]

where to write about cheaters

[slim spruce]

@queen depot we don't allow cheater accusations

report them ingame

[woeful gyro]

Where’s my pve

[slim spruce]

@novel elbow can you get to escapefromtarkov.com ?

[novel elbow]

Yes I can

[slim spruce]

disable any vpns and reboot your pc and network hardware

[novel elbow]

Restarting network helped, no idea why I didn't try that. Thank you @slim spruce , much appreciated

[slim spruce]

[woven sierra]

does anyone know how to fix server connect lost when connecting in tarkov it goes up to awaiting session start with no problems then kicks you out. i might be spamming this but i havent been able to play tarkov for 30hours now lol plus i havent been getting any replies

[radiant phoenix]

hello guys does anybody has the same problem as me? , if i play 1-2 rounds of tarkov my fps gets to 30 when i shoot it jumps to 144 for 2 sek it runs smooth and then it drops instant to 30 againe. 5800x3d with 4700rtx 32gbddr4

[woven sierra]

#community-support message

[radiant phoenix]

❤️

[woven sierra]

❤️

[radiant phoenix]

but its a old bug right? i remember i had it back in days too

[woven sierra]

Yep

[lime belfry]

Does anyone know if you use the 50$ compensation on a standard edition of the game i can link it to a new email and play on a standard account. I.E. for hardcore or something of that nature?

[cedar sand]

Yes, you may do this

[lime belfry]

Do you know the way i go about doing it?

[cedar sand]

Create a new profile on the Tarkov website

Redeem the code for the game on that account

The purchases on that page are in gift code form

[lime belfry]

Ok so i click standard account for 50$ go to the purchase screen after. And it will give me a code to use?

[cedar sand]

Correct

[lime belfry]

Ok, thank you. I appreciate the help.

[patent stirrup]

for some reason i cannot go past this part for the longest, anyone else having this issue

[cedar sand]

You must do Mechanics task chain, there are 3 parts, it's called decryption hurdles

If you are struggling with the tasks, the wiki will walk you through each task

[patent stirrup]

i have done those tasks and i've been stuck on take two witch is the prat where i have to ¨The files on the flash drive are also encrypted, so the Skier/Peacekeeper will give you a new craft in the intelligence center in the hideout. 10 minutes to decrypt¨ the craft isn't ther at all for me

[cedar sand]

Can you send a screenshot showing Decryption Hurdles - Part 3 as completed?

Because after you finished part 3, you recieve a craft in the hideout, 1 encrypted drive for * * * * *

[patent stirrup]

yeah i know but it's not giving it to me and i've tried evrything reseting and all and integ check and clear chache and so on restart pc

[cedar sand]

That is odd, if the craft is not there and you have completed part 3 then I don't really have any solutions for you sadly, accepting Take Two is what unlocks the craft

Can you show me the rest of your crafts?

As you only screenshotted half of them

[patent stirrup]

That i know, thought maybe official might have some knowledge on this problem or a so quick fix

[patent stirrup]

I did so above in a screenshot but I can add the short clip of all my crafts aswell. Only craft I have is for the flash drive you give to peace for u turn or for skier

[cedar sand]

I see the issue

The craft for the documents is meant to unlock after you accept Take Two

But in your case it seems to have not given you the craft

[patent stirrup]

yeah it's frustrating as ff*** no matter what iv'e tried this weekend it won't work

[cedar sand]

Sadly no one here can help you with the issue, only BSG support can

The craft is supposed to be given to you upon accepting Take Two

Did you get any kind of error when you originally accepted the task?

[patent stirrup]

yeah it's f***ed😢

[sleek musk]

Decryption Hurdles - Part 3?

[patent stirrup]

no none at all i think, other than an error on receiving the previous task rewards money from skier

[patent stirrup]

yup

[sleek musk]

annoying, sorry to hear

[patent stirrup]

yeah it's so annoying

[dreamy moat]

guys i can't find any peacekeeper soldiers on shoreline to complete the quest as the event is over ! what do i do ?

[cedar sand]

The event is still active, they are still spawning, I killed some 10 minutes ago

They don't always spawn, and they have 4 different spawn locations

[dreamy moat]

i killed sanitar twice by mistake and didn't run into any all day

my luck is something else

[spice island]

who should i give it to

[marsh trout]

why do i lose scav rep when im a PMC who kills scav?

[severe sonnet]

Are you wearing the mark of the unheard?

[acoustic thorn]

man 2 weeks, 2 weeks and I still cant play the single player

[earnest lichen]

yep

[nocturne light]

so i have yet to receive my unheard edition items after upgrading from EOD anyone else? been a few days

[cedar sand]

Everyone who upgraded after being given access has the same issue, it will turn up eventually

[nocturne light]

how long would you say it takes as its been about several already?

[vivid briar]

That just happened to me!

[cedar sand]

I am not sure, sorry

[nocturne light]

dang well okay thank you for the quick response

[gray bobcat]

question regarding the quest obstacle course ive been killing scavs for 2 hours to try and complete this quest is it still completable?

[rough ether]

Hey don’t know if this is the right spot but, I’ve been having issues with hit reg/ damage being in-correctly calculated ( I.E. Shot a PMC 4 times with M993 and 83 damage was dealt, Fired 10 rounds at a slow cadence but only 3 registered, weapon has .5 MOA and is drifting like it has 2 + MOA.) if anyone has any ideas on a fix I’d love to hear it. (Also I do regularly clear cache and do integrity checks on the game files btw.)

[bold swift]

game hit reg and ouchy damage cannot be fixie by yourself.

[rough ether]

Figured as much had to ask, I’m tired of shooting people and my rounds just faze through them and I can’t even do shit about it.

Thnx mate

[carmine thorn]

got the trade embargo event task n sold 15+ items to fence with no task progress, what should i do?

nvm reset and all good

[tiny narwhal]

i got the unheard phone but cant turn it into fence. its only giving me the option to complete skiers quest. wtf?

[carmine thorn]

pretty sure you need lightkeeper for the event? which is mad silly and stupid imo

because it seems like you only need it for the end with the phone

[tiny narwhal]

light keepersm is his own deal. Fence has a quest to turn the unheard phone directly into him and atone for skiers bullshit but its not letting me complete that quest. i can only commplete skiers

[static flower]

the encryptied flash drive is gone???!!!?!!!

wtf

im on quest take two, and this is the craft for the decrypted flash drive

these are my mechanics quests

[shrewd oak]

Are there still peacekeepers poeple on shoreline? Does anyone know? made 6 runs without seeing alive or dead people

[civic knot]

can anyone help me? I got the game to play with a friend, and the first round went well, playing at 1440p, 120fps, I am using a 4080ti, and a 5900x, every match after, i am getting maybe 4 or 5 fps, and my gpu is maxxing out nonstop when the game is open. I have tried lowering settings, a reinstall, verifying file integrity, nothing seems to be helping... and i doubt id get a refund right? also i have 32g of ram. its also installed on an ssd, but takes 20 minutes to load into any matches. idk whats up

[azure anvil]

what are you confused about???

[scarlet furnace]

Can anyone help me fix the installation for my tarkov I have been trying to fix it for a week now and nothing has worked it just sits at downloading file 0% waiting everytime i try to install it and if i cancel the installation it acts as if it installed taking up the space on my disk. I feel like I have literally tried everything there is.

[somber raft]

Did they remove the spawn in mall for the rusted bloody key, cuz ive been looking 50-100 raids and nothing but 2 weeks ago i found one every 5th raid

[winter zenith]

Anyone elses Obstruction Destruction task not triggering?

[sour jewel]

did they decrease the cards spawnrate in marked rooms?

[fervent locust]

Знает ли кто нибудь, купил вчера TUE издание, зашел в ПВЕ режим, а шмотки остались как от EOD издания, хотя в ПВП обновилось всё?

[normal timber]

Im on the wiki and in the event questline how can you fail the Redemption quest from fence?

[grizzled badge]

Has anybody had the problem of not receiving e-mails from BSG? Can't even log in into my account lol.

[ornate matrix]

You checked all spots?

[storm widget]

my game is constantly crashing out while in raid, but doing fine in the hideout. Is anyone else having the same issue?

[ornate matrix]

[cedar sand]

No it is still spawning, I have found it every day the past like ~2 weeks

[high crater]

When I try to finish the event through the lighthouse keeper, the dialog with him does not open due to the fact that I have an active quest to kill 90 bosses, he simply says that there is no work for me now

[waxen turtle]

Hi, is the compensation still available? I can't find it anywhere on the website.

#eft-announcements message

does this mean even if i upgraded to unheard from other editions other than EOD I will not get the compensation?

[cedar sand]

Only people who upgraded from EOD to Unheard at the original price get the compensation

As the price for Unheard was not changed for other editions or a flat purchase

[somber raft]

Oh alr

[blissful wraith]

its been over a week and im still not able to play

[cedar sand]

Don't accuse people of things, if you have proof of it happening send it to modmail so they can handle it

[plush token]

I upgraded from the EOD edition to TUE, but additional things came only in the pvp zone. Nothing came in the pve zone. Who knows what to do?

[cedar sand]

If you upgraded to the Unheard Edition AFTER getting access to the PVE zone you will have to wait to recieve your items, they are delayed but are being sent out.

[plush token]

ok, thx

[thin berry]

yo how much time does it take to contact a mod when you press the reaction msg

[slim spruce]

you didn't do that

[thin berry]

oh

i did normally?

i did at least 4 times

[quiet summit]

Bot boom

Message @jagged echo Directly

Poor bot keeps booming

I'll just open one for you

[thin berry]

thank you

[dull heron]

Guys

I haven't played since 2021, the game website does not show which of the pre-orders was purchased, maybe due to long downtime the account was deleted?

[cedar sand]

Did you purchase directly from BSG? Or did you buy it from a third party key reseller?

[dull heron]

Directly to the bsg

The last entrance to the game was in 21, now I decided to return, but nothing is indicated on the site from the purchased extensions

[dull heron]

So what do you think, friend?

[woven sierra]

yep havent played for ~3 days now

[shut wind]

has there been a case of people not receiving the compensation? i used the compensation „shop“ on the website and didn’t receive any codes via mail afterwards, already opened a ticket about it.. still no answer though. login email are coming through, so no fault at that part.

[cedar sand]

I think you should contact BSG support, members of the community cannot assist with account issues

[cedar sand]

I have not heard any reports of this issue

[shut wind]

huh, then i‘ll have to wait what the tickets amounts to.. thanks anyway

[pseudo dagger]

How am i intended to eliminate usec PMCs at the woods mountain for lightkeeper in PVE?

[pseudo dagger]

damn

will ai ever get tweaked in PVE? i paid $100 for this lol

[quiet summit]

Can you rephrase that

[obsidian perch]

Hey guys I need some help with my account so I upgraded to the unheard from EOD and got all my stuff for PVP mode but My PVE didn't upgrade to unheard how can i fix this?

[quiet summit]

You can't, you're not the only one experiencing it

Probably a blanket-fix in the future

This is a known issue

[obsidian perch]

Is there a possible eta on that do you know?

[quiet summit]

no

[sage lark]

I've also been experiencing this issue and have found little info on it, I sent in a ticket and made a post on the forum. There are a couple of others having this issue but I can't determine what the cause is, all I know is that it's not my hardware. I've messed with graphic settings, increased my virtual memory, I even made a clean reinstall of both the launcher and game files. Can anyone perhaps shed some light on this, please? I've lost 2 kits to this spontaneous crashing and haven't been able to run my scavs so I'm kinda stuck.

[mortal jacinth]

bro i unlocked but i cant play ranked i can only play with tier 2

[woeful gyro]

Why am I “matching” in pve

[signal robin]

because it still runs on the dog shit servers pvp runs on

so they have to find an open server to host your session on

[woeful gyro]

That’s dumb

L BSG

[signal robin]

this is accurate

[ivory star]

bro i cant play the game because all maps that i go i keep getting lost connection to server someone help me (fixed)

[ivory star]

will be 5 days that im trying to play the game

i buyed my gpu only to play it

but i cant any raid that i go i always get lost connection to server (i dont even enter the raid)

[cedar sand]

Please provide your system specs when seeking technical help @ivory star

[ivory star]

ok one sec

2x8gb of ram CPU: ryzen 3 2200g GPU: RX 580

[cedar sand]

I would recommend ensuring that your memory is running at the advertised speed and check your CPU/board is compatible for that

And I would also manage a page file, it should help your issue

??pagefile

[white steppe]

#community-support message

[ivory star]

ok i did now i gonna restart it and try

[ivory star]

danm you just helped me

bro thanks it worked

@woven sierra

[mortal jacinth]

does anyone know why i cant play tier 3 in arena

[hardy flame]

Customs, woods and factory run just fine but all the other maps run at 40/50 fps, most of the settings are on the lowest. R9 7900x 64Gb 5600 and 4070ti Nvme. Just feeling at a disadvantage due to low fps idk what to do all other games I play run flawlessly with amazing fps

[cedar sand]

🤝

[cedar sand]

Can you send your in-game settings, and do you have XMP/DOCP enabled?

It might be worth using DDU to remove all old drivers (both AMD and Nvidia) to see if that clears anything up

[hardy flame]

XMP is enabled, I ran a DDU About 1 month ago replaced my 2080 with the 4070ti

cpu sits at about 20%/25% Util, and gpu about 30%. cpu temps don't go over 50 and gpu don't go over 40

[odd oriole]

how much to switch region from other to EU?

[cedar sand]

Use medium texture quality, disable the Streets of Tarkov lower texture resolution mode (you don't need it, it's actually making your performance worse)

[cedar sand]

https://www.escapefromtarkov.com/support/knowledge/356

[wise forge]

how do i fix matching times im waiting 10 minutes to get into a scav

[ivory star]

bro

i played one raid and in the next same stuff

my friend join and i cant stay

isnt my ethernet of something

isnt my pc idk what it is

[cedar sand]

What map were you loading?

[ivory star]

i can only play labs and factory

any other map i cant get in

[ivory star]

because it says server connection lost when it starts

literally when it starts my friend say "i joined" and 1 second later "server connection lost" appaer to me

[cedar sand]

https://www.escapefromtarkov.com/support/knowledge/439 see here

Lots of different things for you to test

But given your specs, to me it just seems like your machine can't handle the larger maps

The fact that you can load Factory and The Lab but none of the larger maps

Usually indicates it's your system and not your connection

[ivory star]

but i can easily run it

like there moments that i can join rare moments

and runs nice 90 fps

also i can play it in offline in 70 - 90 fps

i can even go on streets on 60 fps

[mild moss]

I just installed the game on a m.2 drive and i can get the codes via email through the website but cant get them through the launcher. Why? Lol driving me nuts here

[gentle mica]

I’ve been playing for a few years and have never had any issues but within the past few months this issue keeps happening and I can’t find anything online. Would be a huge help if anyone had a solution or tips.

[crimson latch]

yo does anyone know why im losing my bag when i get out of raid

[cedar sand]

Is your prone key bound to Z by chance?

[crimson latch]

no

[cedar sand]

Well the default keybind for dropping your backpack is double tap Z

[crimson latch]

actually yes it is mb

[cedar sand]

That would probably be the most likely reason

[polar saffron]

can anyone help me with shooter born

[candid summit]

I purchased the upgrade for the "Unheard Edition"（1 week ago）, but only in PVP mode is activated. In PVE, besides the name turning blue, there are no other changes. Has anyone encountered a similar problem?

[storm widget]

Alright, kinda relieving to hear I'm not the only one. It sounds like you watched the same YT videos I did because I tried the exact same things. I also submitted a ticket, let's stay in contact regarding our tickets? Maybe one of us gets an answer the other can use?

[sage lark]

Sure! I’ve thankfully resolved my issue on my own after an intense amount of troubleshooting and use of event viewer, but I’ll be happy to pass along my findings to see if it helps your own case 🙂

[fathom valve]

where can i report a ingame bug in eft

[harsh leaf]

Why I didn't get the next step of the event quest? I handed in the decoded folder to skier. put down the four cameras in ground zero and hid the gyrotachometer and the flare on reserve. I havent got any new quests since then

[fierce hemlock]

Hello! How long does it take for them to respond to a ticket? I already wrote on the site, I've been waiting for the answer for a week. I also sent them an email to see if they would respond in a shorter time. How long do you have to wait for them to answer?

[blazing zinc]

Fix PvE Matching in game for 300eur already, Please!

[haughty rampart]

I live in china, i cant seem to connect to any servers

[cedar sand]

Everyon that upgraded to Unheard Edition after gaining access to PVE is experiencing this issue, your item will arrive, you must sadly just wait for it to be resolved

[cedar sand]

Launcher > game settings > report bug

[delicate pewter]

Double it and give it to the next person

[mint marsh]

so after you turn in the documents with decrypted data , what the next part of the event ?

[cedar sand]

Did you go with peacekeeer or skier?

You will be given a task by them, so that task

[upbeat viper]

Does anyone no why the unheard stuff is not showing up on the pve side but it does on the pvp??

[cedar sand]

It’s an oversight, you will get your benefits they will just take some time to be sent to you

Anyone who upgraded to unheard after creating their pve profile has this issue

[upbeat viper]

Okay it’s been like 6 days so far lol

But thank u

[hardy flame]

Ima check my fps today and see what's going on

[granite ridge]

ok i have been trying for way to long now is there still no fix to verifications coming through?

[royal forum]

anyone knows why my game completely freezes on Creating loot pools 100%?

[outer drift]

Anyway to reset your PVE account?

[sour scroll]

not yet but planned

[outer drift]

Ahh thanks

[jolly flax]

when is wipe

[astral gyro]

??wipe

[white steppe]

The last wipe was on <t:1703660400:F> (<t:1703690760:R>). The next wipe has not been announced, any confirmed information on wipe will be updated on this command! Also see ??WipeDates

[pine tinsel]

Anyone ever run into the problem where the Tarkov website says "Server Error" after trying to log in. I just build a pc and now can't enter website to download the game. Is this a new perk for EOD?

[teal flume]

Hey guys! I might need a little help. I have the "prepare for escape" pack and I wanted to play the PVE mode too. I bought it on the web but it won't let me play it. The game still says I can unlock it with the EOD or with the new edition.

[quiet summit]

The PVE Progression mode is not available for purchase yet

I don't know how you purchased it

The Practice Co-op is not PVE mode

[teal flume]

Oh fuck

THen what did I buy technically?

[quiet summit]

It's so you can load into offline raids with other people to practice

Instead of just by yourself

You die, you go back to stash and your gear is reverted

[teal flume]

We could do it without this thing

[quiet summit]

Not with other players

by yourself, yes

[teal flume]

Shit... Thanks

[lean vale]

umm I can't buy or barter anything from traders. Is it just me having this or is there an event about this going on?

[quiet summit]

??fillitems

[white steppe]

Click the "Fill Items" icon.
↘️↙️
↗️↖️

[lean vale]

oh I can buy again now. Thank you so much.

[quiet summit]

[clever osprey]

I just finished the "Getting to the Core" with peacekeeper and I got an error message which returned me to the main menu?

I'm not sure I got the exp

I did get the rewards though

[true yoke]

Quick question about this. If I have multiple drives and one of them is an HDD with a page file managed by the system, should I disable that? Or have them both on page file duty?

[quiet summit]

You do not want a pagefile on an HDD

Just the one main drive that is (hopefully) your SSD

[cedar sand]

Yeah you should disable the page file on the hard disk

[true yoke]

Ok, I set it to no paging files. Maybe that was part of my problem

[cedar sand]

You also don't want the game on there either

[quiet summit]

You should really only be storing pictures photos videos on HDD's in 2024

lol

[true yoke]

Yeah I only put games on the SSD. The HDD I just use for file storage. I guess it was set up automatically to page file though

[quiet summit]

Good good

[true yoke]

I put a lot of stl files on there

[cedar sand]

I don't even own a HDD

[quiet summit]

Whatever doesn't need to be constantly accessed

[true yoke]

Thanks for the help!

[quiet summit]

Yis

[true yoke]

Maybe this will let me run shoreline

[nova crystal]

ok... how to call a guy, that does not have thermals, but can see you behind wall/car and shoots you thru 50 layers of bushes from 100-200 meters? and isnt banned.

[true yoke]

Success!

Hm. Now the game looks awful. Idk if it turned down all my settings or what? It’s super grainy

[pale kernel]

Why i didn't get the loot of unheard?

[regal rune]

why cant i insure my items?

[maiden crag]

Can someone help out with vsync stuff. Should I have gsync/Vsync on in NVCP and then off in tarkov?

[pale kernel]

Its bug

[regal rune]

wht do i do?

oh wait it works now

[pale kernel]

Move that gun to the stash and insure it there

[true yoke]

Now I’m timing out while loading into shoreline. Is this a server issue? Or something on my end?

[quiet summit]

Might be server

[true yoke]

Going to try changing server

[bold swift]

I'd turn v-sync off entirely, that's how I have my system set up

[maiden crag]

I just ran a match with vsync off in game , off in NVCP and Gsync on NVCP.. wow… stable and butter! 😍

[solar basin]

how do we do this quest on pve if there is no pmc spawn there ? 😮 https://escapefromtarkov.fandom.com/wiki/Return_the_Favor

[lime gyro]

hey guys. i am not familiar with this game and wanted to know if its still in the beta or fully released

[cedar sand]

The game is in beta version 0.14.8.0.29997

[lime gyro]

alright so i can download the beta on the EFT webside and play the game normally?!

[cedar sand]

If you pre-order it, yeah

[lime gyro]

alright, thanks

[robust spire]

@candid summit Nope, for once no issues. Cant remember if i did a restart tough. I am self sadistic, only playh against players

@lime gyro Yeah, it is "beta" and you should be able to play if you burned some cash on one of the packages

[blazing zinc]

Fix PvE severs!
its annoying to wait 30 min then getting "Connection lost" whole raid time!

[bold swift]

I found if you select as many servers as you can play, you get in decently fast. They have seemed to fix it and it will actually "matchmake" you

[blazing zinc]

if multiple servers selected matching time is fast, but then i get :"connection ;lost" whole raid and cannot load even

[bold swift]

have you tried restarting your internet?

[blazing zinc]

is my internet reason for whole party?)
4 players issuing same, Matching 3-5 min -> loading loot -> waiting for server respond -> kicked out. Then only 28 min of reconnect via :"Back in Raid"

[bold swift]

hmm, im not sure. Try queing on your own and see what happens.

[blazing zinc]

but i bought fooledition to play with friends

[cedar sand]

Yes but he is trying to help you troubleshoot what is causing the issue, not telling you to not play with friends

There are many reasons you could be disconnecting from the server after loading loot

See here: https://www.escapefromtarkov.com/support/knowledge/439

[blazing zinc]

if these many reasons happening for all 4 members of party its definitely NOT caused by my internet

there is only 2 reason could be 1) servers which holds the session for game blocks the connection 2) lobby not exists on server

and it`s probably is server side in game which offers you PvE coop for 200-300 USD with, there is no punkte with premium sitting in Matching and esclusive Unheard Serves which not allows you to play

[fringe orchid]

I’ve seen things about EoD people getting the PvE edition, is this the case now for all EoD owners?

[twilit ridge]

hello i got teamkilled and i have a clip

what do i do

[slim spruce]

#discord-mod-mail

[amber valve]

having issue with the human authentication on the eft website, just installed new hardware on my computer and now cant redownload eft.

[slim spruce]

use this direct link https://prod.escapefromtarkov.com/launcher/download

[amber valve]

thanks that helped

[cedar sand]

Over half of edge of darkness edition owners have already gotten access, it is being rolled out in waves

[fringe orchid]

Oh okay cool thanks

[mint jasper]

Is there a way for me to report a bug/ issue on the discord or is that a support website only thing?

[twin grove]

Can the save of PVE be reset guys？

[proper crater]

anyone tell me why im getting these blocks?

[wide nebula]

so i updated my Nvidia graphics card driver and after the update i cannot tab out of tarkov with out my monitors flashing like crazy. Ive tried uninstalling and reinstalling the update. Ive also restarted my pc but nothing is working. It only happens when playing tarkov.

[slim spruce]

install the newest driver in the custom install option with "clean installation" checked and reboot

If still not, download the previous driver again and do the same.

[wide nebula]

okay thank you

[opal perch]

Hey guys, small problem, already contacted EFT support but no answer for like 2 weeks

My buddy (US account) bought me a key for the USEC Urban Responder outfit and I can't redeem it because my account is EU. Is there anything I can do, or anyone who can help me out? THX

[slim spruce]

The Other/USA key for clothes can't be changed from what I know.

You will need to obtain a EU key for it.

[opal perch]

sigh

i was hoping bsg support could answer me and like "scrap" the us key so to speak and give me an eu one but they haven't answered me

my request says "processing" so i don't know if that means someone is takin a look at it or if it's just existing

just want my 12 dollar clothes

[warped coral]

Im trying to log in but im not getting the email with the VERIFICATION CODE to complete the auth. Can some1 plz help me? i looked in all the folders in my email and i cant find anything.

[azure anvil]

https://www.escapefromtarkov.com/support/knowledge/431

[coral parcel]

Any reasons why every other raid I enter Im getting server connection issues regardless of the map and it will only re-join the raid if I quit tarkov program and load up the game again. getting annoying now

[waxen turtle]

did u try selecting the auto region option?

works for me sometimes but i do get sent to a region with yellow ping

better than getting 200ms in my own region for god knows why

[frank plank]

hello, i've got a question regarding PVE, can i post a screenshot here?

[azure anvil]

yes

[frank plank]

i got killed by something really strange and i'm wondering, is it a player by any chance?

The name doesn't make sense.

[azure anvil]

player

sorry "player"

[frank plank]

how is there a player in PVE mode when there aren't supposed to be a player?

[azure anvil]

player ai

[frank plank]

there are player AIs?

First i hear of this. but then i just got PVE myself.

[azure anvil]

yes

fake pmcs, just raider ai with different names

[frank plank]

so basically the moment you hear an english voice line it's either a Raider or Player AI?

[azure anvil]

Yep

[frank plank]

understood, thanks for the quick reply

[tough shore]

was wipe happen on this month?

[sour scroll]

no

[tough shore]

you know the date when wipe happen?

[sour scroll]

no one knows. realistic assumption is mid june-start july tho

[tough shore]

ok thank

[sour scroll]

[strange kiln]

So I have spent 42$ compensation on the extra stash lines, but I cannot upgrade the stash anymore because I bought all the stash lines before. WHY THE FUCK WAS I ABLE TO BUY THEM THEN?

[quiet summit]

They're a coupon code that you're able to redeem on your main account if you haven't claimed already, another account or to your friend

You can't go past maximum

[strange kiln]

Well I noticed that, but why there Is no notification, that I won't be able to use it? I bought it because I wanted bigger stash. Now i lost 42$ compensation for nothing....

[quiet summit]

Did you not second guess if you would be able to go over **maximum **limit lol

I mean, you can always sell the code to a friend or something

[strange kiln]

Well if I'm able to buy it I should be able to use it, don't you think? Yeah, I'm so happy, that I can sell it to friends.

[quiet summit]

I mean I'm not saying I disagree with you, probably would've been better to have a disclaimer or something - but also the maximum purchasable limit should've told you enough as well

[supple ledge]

Anyone else's game crashing after Creating Loot Pools 100%?

[tawdry meteor]

wondering how i get my credit for buying unheard early

[digital fern]

yo any suggestions where to write to bsg to fix the lightkeeper quest "return the favor"? It's impossible to complete in PVE mode as there are no PMC spawns on the mountain

[cedar sand]

Log in to the website and go to your profile

[tawdry meteor]

i did and i saw absolutely nothing helpfull

[cedar sand]

Well did you upgrade from edge of darkness edition?

[tawdry meteor]

from stadard

standard*

[cedar sand]

Then you don’t get compensation

[tawdry meteor]

oh..

[cedar sand]

The price was never changed for that

[tawdry meteor]

dang

[icy nova]

PVE servers struggling this morning EST

[quiet summit]

You sold your account and bought a new account later?

What made you purchase another account?

I see

Can you show me what you see on your profile page in DMs?

[cedar sand]

🥺

[silent egret]

upon trying to reinstall it's just calculating time forever

[quiet summit]

Close, relaunch launcher as admin

If it still sticks at 0 just let it sit there for 3-15minutes

Watch a YouTube video or something

=p

[silent egret]

[quiet summit]

[tame ginkgo]

when gona be wipe ?

[tame ginkgo]

nice joke

[gusty bough]

so i bought the standard edition for tarkov, how do i start playing or downloading it? cant see the doownload button anywhere

[quiet summit]

You can access your profile via the website and download the launcher there.

[gusty bough]

oh nice i see it now thanks

[quiet summit]

[slim spruce]

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link :

Tarkov: http://cdn-11.eft-store.com/eft/client/live/distribs/0.14.8.5.30150_7a34bad1-7b03-4ad2-9f29-46ee5a616944/Client.0.14.8.5.30150.zip

Arena: http://cdn-11.eft-store.com/arena/client/live/distribs/0.1.7.2.30047_f3c8ac72-2d21-457a-b30b-7c7cd45661ef/Client.0.1.7.2.30047.zip

Launcher: https://prod.escapefromtarkov.com/launcher/download

Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT or D:\Games\Arena.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

[blissful wraith]

Does anyone else have the problem where they cant play on shoreline on pve?

[nova crystal]

was ist Das?

[nova rover]

Same

[nova crystal]

what patch>?! There is no Patch

Next level of error

[nova rover]

restarted a few times gonna restart my system.

[nova crystal]

oK! Now there is patch! Whats new?

fluf!

[gray pasture]

any1 else getting wrong backend version error?

[nova crystal]

ok! there are too many "wrong backend"s

[hasty creek]

Somethin slight

[sonic echo]

working normal in here

[supple ledge]

Didn't even spawn in

[fathom yoke]

back end error

I see I'm not the only one

[fathom yoke]

verifying fixed the backend error, then yet another unity error crash, got the error again. one tiny little patch and stuff breaking left and right

[dawn socket]

I keep getting the backend error every few raids

[orchid gorge]

GARBAGE

Devs don't even know LMAO

[cedar sand]

The game must be opened via the launcher

[orchid gorge]

Been there done that

[orchid gorge]

Like I said 🤣🤣🤣

[wheat kayak]

getting a lot of this error

[tepid marlin]

can't play as PMC getting error: "server connection lost" everytime i tried. been having this issue for a couple days now. Im able to play as scav just fine though

[tame rune]

samsies

[wheat kayak]

rebooted my pc, launcher prompted me with a patch when i restarted eft

[wheat kayak]

im downloading a patch right now

[tame rune]

oooo

[wheat kayak]

still got the 1000 - backend error 😦

[near pivot]

Whats uo witg the backend error

[near pivot]

me too

and my cousin aswell

[vivid briar]

I can't even log into the website, it says it sends the email code but I never get it

[fathom yoke]

unity error after unity error after unity error

always at the worst possible moment, mid fire fight. y'all need to worry more about stability and less about ARGs lol

less than 90 second game loads for me, but another unity crash in less than 40 seconds. ffs

right in the middle of a 3 PMC fight vs my scav with a Klin. Go figure.

[grim gull]

its intentional at this point

[tepid marlin]

you got the same issue?

[grim gull]

yeah bro every single raid, waste of money

[tepid marlin]

i think they are legit just testing out will power at this point

[grim gull]

ikr

and im not gonna pay like $4k for some supercomputer just to play tarkov

[grim gull]

check your dms

[fathom yoke]

wouldn't matter if you did - I have a $10k setup and all it helps me do is load into the game faster after every crash.

[grim gull]

do you have the same issue?

[fathom yoke]

No, I just get Unity errors randomly. Game is unstable as hell.

[slim spruce]

see this page for troubleshooting steps https://www.escapefromtarkov.com/support/knowledge/441

[fathom yoke]

Done it all, multiple times. I have filed tickets, submitted diagnostics requested, never been fixed or had anything that has alleviated the issue.

[polar sleet]

Hey, is anyone else experiencing really poor framerates lately? I've recently upgraded my GPU from a 2070 super to a 7900 gre, did a DDU uninstall of all drivers, reinstalled AMD ones, and my streets performance went from over 100 fps average to 70-80fps which them dips to 40 when scoping in, on streets( using a 5800 x3d with 32 gb 3200mhz ram same as I was using with the old GPU)

[fossil hearth]

anyone else unable to load into shoreline? I keep getting server connection lost after I finish loading loots. Havent been able to get in for months now. used to play it all the time.

i7, 9800, 16gb ram, 2080 rtx.

oh, read up a bit and see others are having similar issues. 1000 backend error as well.

[fleet crater]

keep getting backend error, and now cannot even launch the game

[steep ferry]

Been doing the special event quest line and just got to Obstacle Course, Radio Club is next. I'll have to craft the 4 Radio Repeaters, but I can't make those items because I haven't done Network Provider 2, and the other 20 quests ahead of that. Am I screwed?

[quaint vine]

my gam lags like fuck used to get 70-80 fps no i get 70 but it drops to 12 everytime i encounter any entity including players. looting screens dont even load fully, idk what happening but its ridiculous,
my specs are
3070 rtx
16 gb ram (upgrading soon)
3600x ryzen 5
and yes ik ram will help but ppl with shitier builds and same ram run the game miles better so idfk what happening
other high load games run perfectly fine (including cpu heavy ones)

[pale kernel]

why i didnt get loot of 'unheard edition

[frozen dove]

Can someone point me in the right direction to getting some support for my account being hacked??

can't log in on the website so i can't contact support

[quiet summit]

You're unable to use Forget password on the bottom?

[frozen dove]

It's asking for a phone number starting in +852

I've already requested to reset and gotten in, i just can't get past the phone number verification that i didn't set

[earnest dove]

Hey Community, i always got this problem.. i dont know what to do anymore. I reinstalld the too

[long musk]

Next wipe is when? 😮

[lavish wave]

This server gives connection lost error on other maps other than factory map

[lavish wave]

How can I solve it

[tough kindle]

i have a question about the event and the amulet , i had it in my spec slot and now it is gone does anyone know why?

i still have the cat in my hideout soo its very weird

[open sleet]

If anyone knows how to solve this, please help.
When I press the windows key in full screen mode, the screen goes dark for a moment on top of minimizing.
If I select anything other than eft in borderless, it goes dark all the time.

[tough kindle]

i have a question about the event and the amulet , i had it in my spec slot and now it is gone does anyone know why?

i still have the cat in my hideout soo its very weird

anyone?

[west imp]

can anyone find a pve game?
requeued ~50 times with no game

[tough kindle]

i just did 2 custom raids no problem

[west imp]

alright thanks

[tough kindle]

np

[wide marsh]

need help battle eye stuck at updating

[slim spruce]

update all windows updates and reboot

[cedar sand]

??support

[white steppe]

[e-mail]

[cedar sand]

The sacred amulet is destroyed after 7 raids or if you attack any cultists

[bronze oyster]

2 hours searching for games and... 1 game loaded !

Who can play ?

[grim gull]

i get the same issue too

[woeful vine]

hey just got my computer back up and going, seen they added a pve mode, i have EOD does that give me access's to it? and if so how would i launch it

thank you! @modest ice good raids

[silk vault]

"YOU HAVE REACHED THE MAXIMUM ATTEMPTS. TRY AGAIN LATER 120 MIN." ... trying to redeem my stash upgrades from compensation 4 of them bugged out and didnt activate, but i cant redeem them anymore because I didnt click "profile" afterwards.. wtf
anyone know if this is a common issue? or anyway to get it fixed

[fluid oyster]

Hi all, I bought the game back in 2021 and haven't played since and wanted to hop in again. But while trying to reset my password it says that my email is not found. I still have the receipt on my email. And the support tab on their site doesnt do anything..

[tiny arch]

Hi boys, can u help me turn DLSS on?

[cedar sand]

Graphics settings, DLSS, select one of the settings

[cedar sand]

??support

[white steppe]

[e-mail]

[tiny arch]

that's it? How about downgrading my res? Shouldn't dlss upscale it? I tryed lowering the res but it just gets blurry and awful

[cedar sand]

You cannot use DLSS with lower screen resolution options

DLSS is a super sampling option that upscales for you, lowering your resolution will make it look horrible

[tiny arch]

thank you very much for ur help

[cedar sand]

For best results use 1440p or 2160p with DLSS Performance

[nova crystal]

3rd restart... Need more Servers... waiting time too long

[alpine geode]

are they aware about the loading profile data error?

[slim spruce]

which message exactly?

[sharp jewel]

are there plans to be able to reset the pve side?

[untold wigeon]

Yes, it’ll be added in the future

[crimson latch]

does anyone know why this keeps happening every couple of raids my bag gets bugged and i lose all of my shit when the raid ends. I also cant pick up shit or move things while this happens

[tulip jetty]

Did the remove the talisman after completing the event or what because it is gone from my inventory

[cedar sand]

No, you can read what it does on the eft wiki, but tl;dr is it will make cultists friendly to you, if you attack a cultist it will be destroyed, it has 7 uses, so after 7 raids it will be destroyed if worn

[tulip jetty]

ooooooo ty

i did not know that it will be destroyed after 7 use oh well not like i needed it but i thought i was tripping that i could not find it in my inv

[cedar sand]

Yeah, it’s been an item since 0.14, it can be purchased from the Lightkeeper after the task Snatch

7 uses also doesn’t go very far when the spooky men don’t spawn alot haha

[median nest]

For some reason I get 70 frames drops to 50 45 any solutions would help or suggestions please

[lavish wave]

@slim spruce

[slim spruce]

Usually if only factory works this means either your pc or internet connection is not strong enough.

Computer specs?

[lavish wave]

8GB Ram
Amd Radeon Vega 3 2GB VRAM
Amd ryzen 3 3200U 2.6GHz

[slim spruce]

8gb of ram really is not enough for the game, unfortunately.

I doubt there's anything we can do besides trying raising page file size

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

This is probably your only chance besides upgrading ram

It will only really help if the drive is an ssd, perferably nvme

[lavish wave]

Thank you for your interest, I will take into account what you said

[hardy flame]

just get a whole new pc

Box of scraps

[cedar sand]

More VRAM wouldn’t hurt too, you’re likely having to use your memory to help page textures with only 2GB, so more memory alone may make the game load locations but I think with such low VRAM playability might be questionable

[vapid apex]

Yeah u need an entire overhaul i was having trouble running the game at 16 gb ram few years ago

2gb vram is nothing these days too

[cedar sand]

Yeah 8GB cards are enough and affordable these days too

32GB of RAM and a 8GB card you’re looking at maybe $250?

[vapid apex]

The ram is probably most important upgrade for your desire to play the game

But that gpu is a close second

[cedar sand]

I doubt a 2GB VRAM card is being used with a 1440p monitor xd

Yeah it sucks that our best recommendation is literally just ‘get a new Pc’ but sadly all these parts are very low spec and Tarkov requires more memory

[orchid yoke]

same shit happened to me too, any fix?

does anyone know?

[slim spruce]

hide and ALT F4 and rejoin and that might help things

[orchid yoke]

tried that, the bag disappears from the raid

or it teleports in a random location

[vapid apex]

Either it disappears, it ‘teleports’ or possibly your client side cant see it

[crimson latch]

so whats the fix cause nothing works

[vapid apex]

Verify integrity of files

Try that

[crimson latch]

ive cleared integrity cleared cache when i alt f4 the bag disappears completely

[vapid apex]

Could be a bug on their end- you seem like you are tech savvy

[crimson latch]

i swear i think im the only player on tarkov with this issue

i need like a fucking dev to help me

[cursive sonnet]

RFB just hits different. Literally disintegrates scavs.

[median nest]

Could getting a new monitor hurt fps ? In this game I got a new one seems like I'm getting random frame drops in raid

[subtle bane]

Schizophrenia update

[brave barn]

why cant i play PVE , it keeps disconnecting me when i enter the raid, every single time

[vivid briar]

Anyone know what todo cant craft int folder for quest?

[orchid yoke]

i tried this and my entire character doesn't load in the raid with his kit lmao

[fleet pagoda]

anyone else have issues with the "Whats on the flashdrive" quest?

[cedar sand]

Is your issue that you cannot hand in flash drives? Because right now there is an event running and there are two types of flash drives that look the same, the event requires encrypted flash drives, the task you are on requires secure flash drives

[cedar sand]

It's the one at the bottom, you must do it 10 times

[vivid briar]

Yeh I worked it out cheers lol 😄

[scenic scarab]

hey guys, i have a 13900k and a 4080 and getting low cpu and gpu usage, is there anything i can do? cpu is at 40% 50c gpu at 20-40% 50c

[crimson latch]

shit happens every raid game is unplayable

[orchid yoke]

yeah i think you need to uninstall and reinstall the game... ^.^

[vocal citrus]

thats weird how would i recreate this bug?

[fleet pagoda]

ohhhhhhhhh tyty

[humble mauve]

hello did some one finish the event qests from skeir i need help am stuck on one of them pls help

[humble mauve]

the last thing in yr crafring u have to use like 10 f.d. to uncover the code or whatever that is the document

[vivid briar]

Thanks bro worked it out

[knotty beacon]

Why am I locked out of my account after 1 attempt? 💀

[humble mauve]

and how far are u?

i need help too