#community-support

1 messages · Page 138 of 1

broken wasp
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as long as u signed up ofc

austere vigil
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yeah i did

glad cradle
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Not sure what to do here. I should have Nail unlocked but the XP bar bugged out or something? Does not show up in the buy menu in game either.

somber flume
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hello was just wondering how id be able to play arena, i own eod but when i pull up the launcher it still says available for preorder and wont let me download it

real gust
sullen reef
#

thats nice just got a temp match ban for a arena match that I coundn't join

proper shore
glad cradle
glad cradle
proper shore
#

are u using the kit before nail

glad cradle
proper shore
#

yea ik but are u using that kit or are u using cowboy rn

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if u are then idk

glad cradle
proper shore
#

👍

wicked coyote
#

2V5 till beginning and still penalised? are you taking the piss bsg?

vivid briar
#

??codes

acoustic sapphireBOT
#

Codes are to be redeemed on the Game Launcher.
ᴺᵒᵗᵉ ⁻ ᵀʰᵉʳᵉ ᵐᵃʸ ᵇᵉ ᵃ ʳᵃᵗᵉ ˡᶦᵐᶦᵗ ᵒᶠ ⁵ ᶜᵒᵈᵉˢ ᵃⁿᵈ ʸᵒᵘ ᶜᵃⁿ ʳᵉᵈᵉᵉᵐ ᵗʰᵉ ᵒᵗʰᵉʳ ᵒⁿᵉˢ ˡᵃᵗᵉʳ
From the BSG Stream 20230823

  • SMWPMNX ||issa noms and a pewpew||
  • TMIWRX ||issa greens, heals, and fiya||

From the BSG Stream 20231114

  • GROUNDZERO ||Injectors Case||
  • IAMMIGHTY ||Patrol Rifle, SBR, T4 Armor||
  • ARMORPLATES ||2x Armor Sets||
  • RICHANDEXPENSIVE ||Assortment of Stims||
  • LEFTHANDHEADEYES ||Assortment of Valuables||
upper ibex
#

Guys does buying arena right now grant me access quickly or would I still have to wait ?

ornate matrix
# wicked coyote

Please make a bug report via the Launcher, and include the picture please.

keen void
#

i am unable to install arena because whatever licensing agreement this is will not load. Anyone know a fix?

cold kernel
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Does anyone know how to solve this bug? I during the preparation of the server to the game, disconnects from the match, giving the error "Lost connection to the server" and no longer allows you to enter the match. The only way to solve it is to cancel the match and wait for a 15 minute cooldown.

slim spruce
cold kernel
#

alright, i try this

iron wolf
#

have they fixed the server ping issue?

glad fjord
#

Who-ever encountering the server ping issue, just let EU no ping people create the lobby for you.
Alternatively you can also use VPN or exitlag. GL

bold grotto
vagrant ember
#

Seriously whats wrong with people? Just got woken up by 10 or so Emails for someone is trying to acces my Tarkov Acc. Welp Gotta Go change my Pass

dapper wedge
#

there might be a problem with K/D calculation, im 62 positif and i'm at 1,00

cyan heath
#

when does the next wave for takov arena start

dapper wedge
#

your connection might be instable for the BSG server

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try ping test to see if you have any surge

half cargo
#

Heya, probably not the right place. But I'm trying to buy the game since Monday. Chatted with Xsolla support Bot, tried different Credit Cards, tried Paypal (with sufficent funds) payment always declined. Any ideas, or options to purchase?

dapper wedge
#

see with your bank, they might block the transfer

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happened to me last year

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my bank tought it was fraud, because of the many try

half cargo
#

I rather have the feeling its Xsolla not working properly. My card should actually require a TAN/PIN before trying to charge. The system immediately refuses, same for Paypal. It won't even let me "log in".

slim spruce
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It might not be supported.

half cargo
#

German Mastercard. Fraud protection

slim spruce
#

I am not familiar with any xsolla troubleshooting as they are completely separate from BSG and we don't deal with them almost in any way.

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The splash page here says 3DS 2.0

maiden pasture
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me when still server connection failed or game aborted try reconnect eft_sadbear

swift marten
#

@slim spruce do you know why arena bsg launcher wont let me install the game when i have access? i choose which drive to download but then nothing downloads or anything

slim spruce
swift marten
slim spruce
swift marten
#

@slim spruce cheers, thanks for the help

slim spruce
dapper wedge
# cold kernel yep

Searsh no more, it is wifi on fiber connection ? or 4G ? cause 4G is way too unstable for the bitchi tarkov server i made a ticket to the support even uploada video for them and after a lot of back and forth that what they concluded

inland nimbus
#

Hey my launcher wont update EFT at all. once i X out i cant open the launcher again. Help

acoustic sapphireBOT
#

Hello! Currently the launcher seems to be having some issues, here's two ways I've managed to fix it

  1. Disable auto updates, and then close the launcher via task manager
  2. Spam install a ton, then close the launcher via task manager and it may let you update after that
half cargo
# slim spruce using the 3d secure system?

I believe so, yes. The purchase experience is just really bad, never had any of such issues. And I have german/ australian - visa / mastercards and paypal in each currency. Basically I'm blocked out on purchase as of right now.

inland nimbus
slim spruce
slim spruce
half cargo
#

Yes I tried three browsers before Chrome is default, then Edge, Opera (+VPN) . But wow, I worked around it now. Created a new account with my gmail, connected gmail to paypal. And now it worked, I got the Paypal login page and could purchase. So definitely a Xsolla issue.

cedar sand
#

If I try to use Xsolla for anything, even twitch, my bank instantly assumes fraud and freezes my card lol

vagrant ember
#

Serriously?? What the FUCK is this?? An hour ago i had to reset my Password, now im woken up to my Email stolen, so i had to change that. And EFT AGAIN??? and i hae to Wait 36 Minutes??? to get it back??

cedar sand
vagrant ember
cedar sand
vagrant ember
#

Its linked to my acc?? maybe

#

as soon as i changed my Password on EFT. my Email Gets stolen by the same guy from Canada.... Same IP adress twice in a single Hour

cedar sand
#

If someone gained access to your email account, I would be concerned about more things just just your Tarkov account, secure your email and make sure you aren’t reusing passwords anywhere.

slim spruce
vagrant ember
cedar sand
vagrant ember
slim spruce
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If the user had access to your tarkov account they usually cheat on it.

vagrant ember
slim spruce
#

Your account is probably getting spammed with requests to reset it.

vagrant ember
cedar sand
slim spruce
#

Cheaters sell access to accounts they hijack for next to nothing unfortunately.

vagrant ember
cedar sand
# vagrant ember so while i cant change my own accounts password the other guy can?? or Nobody ca...

Just properly secure your email account, not just change the password, end all sessions, change 2FA, get new backup codes, change recovery email, remove any forwarding, check phone number and details are correct, then just reset your Tarkov account password after the timer, I’d highly suggest doing it for pretty much every other account you have linked to your email and in future practice better account security

steady edge
#

is arena itself like unplayable cause ive tried getting into a game for the past like 3 hours and the game shut down and says disconneted because of connection issue and ban me from ranked for 15min

vagrant ember
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for better acc security id have to hire the IRS or FBI... Cuz its impossible to have a management over this if it always gets somehow breached

steady edge
#

i just wanna play arena 😭

slim spruce
vagrant ember
slim spruce
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If it's malware it's most likely from software that is connected to tarkov somehow, like 3rd party software aimed at tarkov users.

cedar sand
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I wonder what kind of software could be both malicious and aimed at specifically Tarkov users eft_Thinking

vagrant ember
slim spruce
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pirated software and other things

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I would personally suggest reformatting your pc

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and securing everything with another pc or after you reformat

vagrant ember
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oof that be a problem. Got a lot of personal Intems that arent backed up. and a Ton of Games

cedar sand
vagrant ember
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Honky Dorky Im back in.. Goodness had to reset all auth methonds and i hope its not gonna happen again

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i Even had Google Security to Give me a RNG Password that i HOPE Noone will Breach

long totem
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anyone know why when i try to download eft it is stuck on calculating time?

fleet vault
#

can you buy tarkov in cad or only usd?

slim spruce
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Which is wide.

fleet vault
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how do i change it to cad

vagrant ember
slim spruce
formal snow
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basicly if you dont know what it is its racist the j word is another word for a african person but its a racist term

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sessamy you here?

slim spruce
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@formal snow yes please don't post that publicly

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I got it

formal snow
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sorry

untold grotto
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Greetings; I have some problem with ingame latency, I have no issue on connectivity at other games , even battlestate launcher shows that i have 50-70ms on EU servers. But once i've connected to the match my ping goes 300+ and once i ve checked the ip of that from source monitor at task manager , .exe connected IP is Japan. I have no issue whatsoever if i que up with a guy from UK or using VPN but whenever i ve tried to connect solo by selecting only EU region servers i am redirecting to Japan rest servers i am gettin 150+ ping anyway.

There is a threat at forum aswell lots of replies in it , also i encountered players at twitch with same problems etc.Just wanted a response that support/devs acknowledge the issue.

Thanks.

ps I've tried RUW will get 120 to 200ms still cant playable.(probably only happens in EU selection)

vivid briar
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So apparenty there's no bug reports being accepted right now but you can randomly spawn noutside the map in Arena

thin smelt
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cant update game ; tried VPN and the play button came up but couldn't login due to suspicious IP; turned VPN off still cant update. Tried reinstalling the launcher but issue persists. having same problem with the main game too

formal snow
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sounds like you messed it up using a vpn

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i dont even think tarkov allows vpn if im not mistaken

thin smelt
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I mean It worked last night

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I toggled the VPN on and off, and it worked

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today no dice, people earlier in this chat were saying to try a VPN, looking higher in chat right now for an answer

slim spruce
thin smelt
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yea like when I go to the URL in the error code

slim spruce
thin smelt
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but that is only with the VPN on not when I dont have it

slim spruce
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If you are on a shared internet like a hotel or school this might not work.

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You only get suspicious when the vpn is on?

thin smelt
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let me be clear I could connect yesterday after toggling the VPN on, connecting;got failed connection > then I turned it off and connected fine

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toggling VPN on and connecting, and toggling off, connecting not working today

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not on shared wifi or hotel, on home private network

slim spruce
thin smelt
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no only when VPN is on do I get the suspicious behavior message

slim spruce
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And you need to use this vpn?

thin smelt
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no I dont

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I tried it as a troubleshooting step to fix my issue

slim spruce
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Oh. Start the launcher as admin and

#

??launcher

acoustic sapphireBOT
#

Hello! Currently the launcher seems to be having some issues, here's two ways I've managed to fix it

  1. Disable auto updates, and then close the launcher via task manager
  2. Spam install a ton, then close the launcher via task manager and it may let you update after that
thin smelt
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When I click update, the game will not update, and stays "OUTDATED"

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ill try that!

#

we good

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Thank you sir!

untold grotto
slim spruce
untold grotto
slim spruce
#

Oh. Well you have to wait. I'm sure they know of the problem already.

untold grotto
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Yea , thats the point of i am typing , just validade that have knowlage or not , cuz there is no response or press issue about this.

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And maybe others whos not know the problem and encountering this , keep disconnecting from matches , leaving others at matches 4v5 , lowers game quality of others etc.

viral linden
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I don't have access to the game and I already bought it, it tells me that I should wait for the version to be released but I should have access to the game now

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What I can do?

cedar sand
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You need to wait for your turn.

slim spruce
vivid briar
#

when areana

red rover
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i got access to the game but it wont let me install it, whenever i select which drive to put it on (d) and click install it gives me an error saying that my drive (c) is too full whiich it is? why does it change my drive whenever i try and isntall it and how do i fix this?

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and is this the right chat to ask if not then where

slim spruce
red rover
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i made another folder specifically for arena to install it on, im not sure which drive my launcher is on but if it is on c how do i change it over

slim spruce
red rover
#

im sorry im a lil confused, my launcher is installed on C, do i make another new folder on D and move it to that one?

slim spruce
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Make the folder first.

red rover
slim spruce
red rover
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okay that seemed to fix that thank you, but now :( its stuck calculating time and not installing

slim spruce
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Please wait.

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It will start soon.

red rover
cloud orbit
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xD

slim spruce
cloud orbit
slim spruce
upper ibex
#

Do your tarkov settings transfer over to arena?

cloud orbit
#

seems like it (partially)

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controlls did, i dont think my graphics did

upper ibex
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Ok I mainly worried about keybinds since I haven’t played in a while and I don’t want to have to figure out that whole mess again lol

odd pecan
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Uh, i have a problem with arenas.. launcher region says I selected china or asia which is 50-100 ping, when i connected in game. it connects me to a 250+ ping region.

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I'm not sure if it's just me or..

slim spruce
odd pecan
#

you mean the one beside rhizhy edition?

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it says EUR

slim spruce
formal snow
#

seassamy sent you a dm

odd pecan
slim spruce
odd pecan
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region lock, I'm pretty sure we have to go the arena's website and pay some fees for it to change it

slim spruce
#

You should be on asian servers then. There are some problems in the OCE region for servers, please submit a bug report if you can, or wait for it to be fixed.

teal hull
#

what events going on rn?

wanton sleet
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Where can we ask for an update about high ping issues effecting Turkey, Singapore and some other OCE region countries?

odd pecan
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okay, thanks alot samy

dusky estuary
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Guys is there a fix to the constant DC at the start of the round ? + I'm getting constant 230 ms??

formal snow
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better internet?

dusky estuary
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nope everyone is suffering from this problem

formal snow
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not me and most people i see

dusky estuary
#

it's like I'm not even playing on the EUW server

wanton sleet
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You don't play on EU actually. The game puts you in the servers other side of the world. You can see the IP addresses of your matches in log files. I'm located in Turkey and the game puts me in Japan or Singapore.

subtle aspen
#

@slim spruce did they stop giving invites

formal snow
#

for this wave yes

subtle aspen
#

do you know when is the next wave?>

vivid briar
#

Does anyone know when the Game will be on Sale ?

rocky holly
#

for me too

untold grotto
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we shouldnt use VPN inorder to play...

#

FIX

humble lava
#

Hi,
Arena keep taking me in NA servers when i have only select EU servers. is there a fix for that?

obsidian bronze
untold grotto
humble lava
rocky holly
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idk if free ones work, havent tried

humble lava
#

I just used ProtonVPN + netherland and it worked
thank you

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one last question
do i need to stay connected or just one game and turn off the VPN?

wanton sleet
maiden pasture
#

has anyone been exp the ping issue in US and had success with vpns and if so where are you vpning 2

maiden pasture
white dock
#

how do u make a ticket

latent knoll
pseudo stone
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i have a bug where it says the game needs to repair but then it just stays at 0%

sharp jay
#

does anyone know the best settings for perfomance when you have 30% bottleneck cpu ? i'm currently running most things on medium and ssr and hbao on high, shadows also high and i get about 85-100 fps, is there something more i can do ? / in arena

arctic chasm
#

13:34:01: Starting BattlEye Service...
13:34:02: Updating...
13:34:02: Update failed (3, 404). Please check your internet connection and/or firewall.
I am getting this error, already put battleEye on my firewall trusted list, idk what to do

#

Only get this when starting Tarkov Arena! Normal Tarkov works

fallen surge
#

anybody else from EU getting 200+ ping on arena?

icy robin
real gust
bold grotto
#

yep not fixed

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download psiphon3

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and route yourself to france or netherlands

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it's free

humble herald
#

anyone else having the problem that the laucher won't star up?

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I can open it ones and then I can't click on anything.

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I close it, then it won't stared up again.

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If anyone has a solution please let me know.

vivid briar
#

is there a tarkov minimum specs

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can this run tarkov

sullen reef
#

Anyone got a fix for this

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Actively glitches like this in a match

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Now my game is frozen

quiet summit
sullen reef
#

K

sturdy plover
#

I no longer have arena on my account, does anyone know what's happening? It says buy in the luncher. I played until yesterday, and it's as if I'd never bought it.

quiet summit
sturdy plover
#

no acocunt it s right i try to make a ticket

quiet summit
#

Please do not discuss Moderator actions

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Reach out to Modmail if you wish to talk about it

vagrant ember
#

May i ask what abomination of a message is this?

quiet summit
vagrant ember
#

Aparently ive ofended someone with a Picture ive sent into the Fan art section?? How is a Depiction of reality Considered as an offensive Meme??

sturdy plover
#

on website for ticket have this error: errors.server_error lol i bought it played unitl yesterday for 30h and now i haven t account thanks bsg

sharp jay
#

does anyone know the best settings for perfomance when you have 30% bottleneck cpu ? i'm currently running most things on medium and ssr and hbao on high, shadows also high and i get about 85-100 fps, is there something more i can do ? / in arena

harsh magnet
knotty ridge
#

When wipe?

vivid briar
dense badger
vivid briar
fallen bough
#

how can i report a player who is TKing me in arena in spawn ?

vivid briar
#

anyway that I can reset my arena account?

charred sluice
#

Does anyone know how to turn off high-quality color? I cant untick it when clicking on it but i can untick grass shadows and the other options

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Ah i see, ill test it when im out

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It worked, thanks

lone hound
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Tried this and i still only have 5 mbs when i have over 80 mbs available?

pine dust
#

This the second time my pc has had a catastrophic failure to boot up shortly after installing this game

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I had to unplug my ssd and replug it and luckily that made it work. Last time i wasnt so lucky

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Im worried about hackers. Malware and glitches to my pc

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One of these days im gonna be forced to pay someone 100 dollars just to reset my ssd separately from my pc

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No ones trolling. Genuine sus

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Eft lookin kinda sus to my pc

stray knoll
#

Arena not available to EOD owners yet?

icy solstice
pine dust
#

Last time i had issues. Everytime i played the game my pc would crash
Eventually it wouldnt boot up at all.
It was most definetely because of eft.
This time it wasnt while i was playing it was after i shut down the pc while playing eft then trying to start my pc again next morning but it wouldnt

#

Geek squad it was a hard drive issue.

vapid moss
#

can someone form bsg check the support mails pls :(

slim spruce
tawny grail
#

Is arena not out for everyone still?

forest pumice
#

i want to buy this game but when it will go on sale?

acoustic sapphireBOT
#

You can find a list of previous sale dates, durations, and price reduction percentages here #general-chat message
This can give you a good idea of an upcoming sale.
Note : The EOD ᴱᵈᵍᵉ ᵒᶠ ᴰᵃʳᵏⁿᵉˢˢ game edition will be removed from purchase (Not ownership). <t:1703970000:R> (<t:1703970000>)
[Date may be subject to change]

twilit kelp
#

When buying the game, it says that gives access to the beta test game, paid - downloaded the launcher, the button is not active to enter the game? How long to wait, how in general it looks like ? Perhaps there is some kind of solution?

cedar sand
#

If you are talking about Arena, invites to the beta test are being sent out in waves, be patient and you will get to play soon

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If you are talking about Escape from Tarkov, please take a screenshot of your launcher showing the problem

twilit kelp
pine dust
#

Eft wont let me buy anything from traders. Even though i have the money

acoustic sapphireBOT
#

Click the "Fill Items" icon. EFT_KwonMerp
↘️↙️
↗️↖️

pine dust
cedar sand
#

Read

pine dust
#

I did click that red button

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It doesnt do anything

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It doesnt turn green

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Mine stays red

cedar sand
pine dust
#

Thank you

grave spruce
#

someone have bluescreen with arena during a loading of a game ?

broken moon
#

guys is the 300 ping issue fixed? can someone confirm?

wanton sleet
maiden pasture
#

Any exp with game aborted try reconnect or sometimes server connection failed... been unable to play for the last 3 days thought it was related to ping issues but doesnt look like it is

old marten
#

lost connection to arena servers... i'm stuck in a loop with "Return" and then "server connection lost" ... how do i make sure I don't lose ARP?

loud shuttle
alpine yarrow
fallow prairie
#

anyone know how to get out of this ive been stuck here for 15 minutes cant reconnect or reset game and try again

old marten
alpine yarrow
#

ok it just fixed itself and I'm back at main menu

dawn ginkgo
#

seems like all the servers just closed or something

fallow prairie
#

thank yall

old marten
#

common BSG move 😛

fallow prairie
#

as soon as he said it fixed mine fixed aswell

dawn ginkgo
#

mine is still stuck at waiting lol

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ive restarted my game like 5 times now

upper flame
#

Good too see that it isnt just me whos experiencing the waiting queue error

cedar sand
umbral quest
#

hi ive just started playing im like level 5 now and no matter what the jager message doesnt spawn under the hunting shack

dawn ginkgo
#

make sure you accepted the quest yeah

umbral quest
#

just says "ready" no accept button

cedar sand
umbral quest
#

what message

cedar sand
#

On the trader screen, go to tasks and then hand it in

tawdry bolt
#

go to the task

umbral quest
cedar sand
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You ain't even accepted it

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No wonder it's not appearing

umbral quest
#

where is the button

dawn ginkgo
#

top left

cedar sand
umbral quest
#

im a silly billy

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thank you very much

dawn ginkgo
#

all good lol

cedar sand
umbral quest
#

lol i ran cross map on woods to the hunting shack 3 times im an idiot

lean holly
#

Arena, somehow I'm alone

trim coral
#

Game aborted/connection lost sill not fixed ?

worn eagle
#

Anybody know how often players are given access to the arena test? I preorder it last night

plain finch
#

I would like to participate in ETS but this keeps popping up which obviously isnt true but i think this might also affect my ability to get arena

lean holly
#

you need to apply for Arena in escape of tarkov arena to get access

formal snow
#

need tier based match making in arena tired of going against tier 4's as a tier 2 or tier 3

plain finch
#

Ive already done that

lean holly
plain finch
#

i dont have arena yet but i have it pre ordered

maiden pasture
sinful jewel
#

Is anyone else having issues playing regular Tarkov? Been getting this message since this morning

plain finch
#

Im trying to send in a support request but nothing works

slim spruce
plain finch
#

i would like to apply for ETS but it wont let me because of this error

slim spruce
#

We can't override the ETS thresholds.

uneven tundra
#

Anyone has this issue in Arena: you find the match and server then its get stuck on Awaiting server response for a bit and then error 'Server connection lost' - join game again - repeat

sinful solar
#

Howdy there, I just have a general question about arena and it's release for others to play. So my friends got access to it because they had bought EOD years ago however, i myself also bought it to see if I had the opportunity to get in. Will there be other waves of players that are allowed to access specially those who bought it and that where told in the main page "Early access to Escape from Tarkov: Arena closed beta test"

cedar sand
small yew
#

soon

glad fjord
#

SERVER 300 ping issue solved ?

maiden pasture
stone fractal
#

Is there any word on how much of a kit you can give away before it becomes bannable? I'd like to give my friend a gun at the start of the raid that is quite expensive but I don't want to catch a ban trying to be nice

slim spruce
stone fractal
#

Even if the gun has something like a thermal with expensive ammo? I just don't want to get banned but would enjoy my friend using something good 😂

cedar sand
#

If you're just giving him a gun you'll be fine, but if you're doing it again and again and again it's boosting and you'll get slapped

slim spruce
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Giving something sometimes and being a RMTer are not something that overlaps.

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It's fairly obvious if you're one or the other.

stone fractal
#

Oh I agree with you that it obvious but without clarification (rub amount vs. frequency of giving) it becomes hard to know where the line is. Thanks guy 🙂

maiden pasture
#

@slim spruce sorry for individual ping but do u have any thoughts on ^^ support ticket is open already not sure if its something only effecting a small amount of people or what

glad fjord
#

Ping issue fixed? 300 ping

brave briar
pseudo stone
#

is there a way to fix the "Repairing game files" its been stuck on 0% for ages

slim spruce
barren mantle
#

why the hell can i still hear the game?

pseudo stone
slim spruce
sinful jewel
pseudo stone
#

should i also re-launch BSG in admin after disabling windows defender?

pseudo stone
#

well its currently stuck on "More than one hour left" from the "Calculating time" so i geuss thats good?

maiden pasture
#

normal tarkov works fine arena's just cooked

mint granite
#

trying to click update but it doesn't work

slim spruce
#

Try starting the launcher as admin.

#

??launcher

acoustic sapphireBOT
#

Hello! Currently the launcher seems to be having some issues, here's two ways I've managed to fix it

  1. Disable auto updates, and then close the launcher via task manager
  2. Spam install a ton, then close the launcher via task manager and it may let you update after that
slim spruce
#

@ember river what problem do you have with the launcher?

#

0/0 or just showing install again?

ember river
slim spruce
main skiff
#

is there a way to run tarkov with 16g of ram without it eating your ram to hell?

ember river
slim spruce
#

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

Home Support Guides How to Change the Windows Pagefile Size How to Change the Windows Pagefile Sizes The Windows Pagefile is used for virtual memory operations by the Windows kernel. Windows pagefile sizes are set during installation, and normally do not have to be changed. However, if you add memory to your system after initialization,

quasi bramble
#

does anyone know why the launcher cant repair the game files and have re downloaded the game 3 times now. pls @ me on pm me PLZ

slim spruce
quasi bramble
#

ok ill shall try now

quasi bramble
slim spruce
quasi bramble
#

umm

#

how do i do that

slim spruce
quasi bramble
#

ty

slim spruce
#

the folder where the launcher and arena game folders are

main skiff
main skiff
slim spruce
#

Not really other than the discord.

#

What problem do you got?

main skiff
#

Oh ok

#

Not me, but my buddy’s game is running at 30fps, but he has good specs

#

Besides 32gs of ram everything should be able to run tarkov at 100fps (give or take some)

quasi bramble
slim spruce
#

most likely antivirus or corrupt drive or corrupt windows

quasi bramble
#

oh sick

#

nws ill find out ty for u time

brazen halo
#

i have reinstaller the whole game again, and it didnt work, what do i do?

slim spruce
vocal forge
#

I need help, I don't know what to do about the FPS drop. So I have an i5 10500H, an RTX 3050TI and 16GB of RAM. On some parts of the map, the drops are 40 FPS each, and when I scoping, they are even stronger and go up to 40 FPS. Normally I have 60-80-90 FPS. Does anyone know any solution? I've tried everything from settings to programs to leak RAM.. It's just bad specs or the game is in a really bad state or I just made a mistake somewhere

wide kestrel
#

How come a buddy of mine just purchased Tarkov and got access to arena, but I've had EoD for 5 years and still haven't gotten my invite? He doesn't even have EoD either

cedar sand
vocal forge
#

I know that the specifications are not the best, but everything is almost at a minimum except the resolution, and I'm using DLSS.. the only thing I don't know is how that MIP Streaming works. In this case im talking about Custom map, Im playing only there

cedar sand
#

MIP streaming is essentially texture streaming, it lowers the total amount of VRAM used by caching super downscaled textures and then upscaling them only when they need to be loaded, it will put more stress on your CPU but it massively lowers the memory needed

#

For lower end systems it helps to reduce stuttering and input lag and can improve performance so it’s worth trying, if you want a smooth experience in Tarkov on all locations sadly your PC just can’t do that for you. Maybe in the future but not currently

vocal forge
#

I wil try with mip streaming, thanks.. And i hope that they will do something about optimization.. lot of people have problems

cedar sand
#

I mean if people are having issues with performance there are solutions to make Tarkov run really well, but expecting BSG to just ‘optimise’ it is ludicrous. The product hasn’t even finished development yet, optimisations will come but to put time into it now means delaying release even further and it will break all over again whenever they add new maps or systems or features. Just have to either upgrade your PC to something good or grit your teeth and bare it til that day comes

vocal forge
#

Haha i know i know, and thanks man. I hope it will work

plain zodiac
#

hi there, i cant tick high quality color and i dont know why, anyone have any idea maybe?

slim spruce
plain zodiac
#

sorry, i wouldnt know how to check that

slim spruce
#

or amd equivalent

#

it would be under resolution

#

the options are 4:4:4, 4:2:2 and 4:2:0

#

or RGB

vivid briar
#

Would this be the right chat to ask for help with pc stuff

slim spruce
#

yes

plain zodiac
#

i checked and i have the same as one of my friends and he has the setting ticked and i cant tick it

vivid briar
#

My pc runs this game fine but I'm helping my friend get a pc to play this game with me

Can anyone recommend a pc that can run escape from tarkov for around $1200

slim spruce
slim spruce
#

or unsure

vivid briar
#

Idk thy live in us and I live in UK so no idea

#

Does America have a pc world 😆

vivid briar
#

Yea about that

slim spruce
#

The best I can find are 4060 and 3060 ti

vivid briar
#

Got a link?

gaunt monolith
#

Alright is anyone else facing high packet loss recently?

vivid briar
#

I found one 👍

slim spruce
#

I personally would not game on anything less than a 3080 and 12th gen

#

but I may just be spoiled

sharp ingot
#

??sales

acoustic sapphireBOT
#

You can find a list of previous sale dates, durations, and price reduction percentages here #general-chat message
This can give you a good idea of an upcoming sale.
Note : The EOD ᴱᵈᵍᵉ ᵒᶠ ᴰᵃʳᵏⁿᵉˢˢ game edition will be removed from purchase (Not ownership). <t:1703970000:R> (<t:1703970000>)
[Date may be subject to change]

austere sandal
#

hi my firend got into arena and i wanted to try it will his account be banned if i play on that account

maiden pasture
#

so follow up to the game aborted try reconnet its causing my fps 3 menu the game update goes red at like 25 and the ping spikes around a little but settles back down. I am beyond lost considering normal tarkov with much bigger maps doesnt do this I have 24gb of ram so it shouldnt be a hardware thing.

slim spruce
weak fossil
#

i bought arena yesterday and i cant play anything ? does anyone know what i can do so i can play the game ive purchased ? or do i need to despute this charge ...

slim spruce
weak fossil
#

when i made the purchase it says " Early access to Escape from Tarkov: Arena closed beta test " ?

slim spruce
edgy bay
#

has anyone had an issue with arena going from push to talk to open mic out of nowhere?

lavish sonnet
#

yall did they fix the high ping issue

high umbra
#

for arena, does anyone know if playing an earlier unlocked preset in the tree gives xp to the latest in the preset tree? (eg. playing the first unlocked class in a tree when you have already unlocked several in advance)

mental vale
#

can someone help me? i have a problem, when i hear something from the left i hear it on the right too, know any fix?

mental vale
#

if i reproduce an audio from the left i hear it on the right too

#

like bro if i have footsteps from the left i hear it on the right

knotty ridge
#

When wipe?

harsh magnet
knotty ridge
#

There was no wipe Yesterday

brazen ice
#

Guys i'm trying to upgrade to eod but xsolla is just blocking every card I use, I need to get it before eod is not available anymore

sonic kindle
#

any report button on cheater in Arena?

vapid warren
#

anyone else not able to update areana?

sonic kindle
#

go task manager end task your laauncher and relaunch again, then it will auto update

azure torrent
#

would like to report some nicknames in arena

#

any way to do that

#

well anyways this team was racist all round even their trio foreman was spewing racial slurs

knotty beacon
# azure torrent

How the fuck does a name like that not just get you automatically banned? Do better BSG, there's so many names like that.

azure torrent
#

and no way for me to report in game voip and name

knotty beacon
#

Doesn't matter if you even could, BSG won't do anything. I've reported so many names like that & nothing happens.

azure torrent
#

i dont even wanna stream ppl like that will get me banned lol

hollow dome
#

Hey I have 2 "friends" on Video cheating.. can I report that somehow and will there even be any action taken ??
I have a feeling that BSG doesn't give a damn about checking a VIDEO Proof of people cheating... I recorded it via mobile phone in a Discord stream

#

I asked reddit but they basically told me that no one gives a shit.. and only way is to report them if you got killed by them in the death screen..
Or to ask here in the discord for help

#
  • We DO NOT handle cheater/hacker reports. Report a suspected cheater in game or in the launche*

well I see.. yikes

#

well there are 2 people using wall hacks and some sort of "see rare loot across the map" shit but no one gives a shit.. Its soo complicated to report via Launcher and no direct way to report in-game, unless you got killed by the cheater..

old pagoda
#

anyway to fix this without reinstalling anytime i press update it just never updates :/

umbral quest
#

why can i access flea market at lvl5?

#

was it changed?

#

awwww man

#

i was having fun playing tarkov for the first time vanilla

cold sorrel
#

Hello guys, what can I do if my account was hacked and the hacker had my account permanently banned? I'm desperate and really want to play

late badge
#

my launcher has been messing up and ive uninstalled and re installed it a ton and it finally started updating but it has been stuck at 0% for 10 minutes is ther anyway to fix it

#

i closed it out and now it wont open back up

umbral quest
#

lol no i just mean it's not vanilla now cos of the pre wipe events

#

i mean its my first time playing tarkov

#

i can see how that sounds bad tho

normal epoch
#

anyone having issues with update button not doing anything for arena, i press it , it does a spinny wheel then just says update again

torpid kestrel
cold sorrel
# torpid kestrel nothing! gg 😦

But it can't be that I've had the game for a year, play it twice and get banned because my account is hacked and no one can unban me. Plus, I don't have that much money right now to get the game again.

old pagoda
normal epoch
#

option 1 fixed it for me!

gloomy bone
#

anyone else dying in customs when they spawn in?

#

i spawn in and just die to "Unknown Toxin"

compact egret
#

It’s an event

gloomy bone
#

oh

compact egret
#

If you go near the river you get posioned

gloomy bone
#

oh. im pretty sure i spawned next to it then

#

because i died as soon as i loaded in

compact egret
#

Yeah

gloomy bone
#

rip.

gloomy bone
torpid bramble
nova badge
wicked ginkgo
#

yo ngl xsolla is so bad, i cant buy anything tarkov related. anyone know if theres a way around it? im just trying to make a new account and buy EOD but even with a new card/account it still gives me an error 3032 even though ive never used refunded anything

slim spruce
#

You must contact their support.

wicked ginkgo
#

i did and they dont provide any information, its almost like they dont want me giving BSG money

slim spruce
#

Forced charge backs are considered fraud and costs BSG money. I have never seen them undo the block.

wicked ginkgo
#

ive never done a charge back though, id have no reason to do that. especially on a new card/account

#

thats wild lmao ive never charged anything back from their services. either way i sent an email but they just dont even respond so it is what it is

#

probably like once ever because fraud activity that happened on my card? but from my understanding it was paypal related and it happened like years ago. i dont ever really chargeback unless its serious

#

but nothing EFT or stuff that i play normally

#

no nothing i remember personally then. other than the one time on paypal which was legit fraud happening but no i dont do chargebacks really

gloomy bone
dim needle
#

guys seriously how to avoid teamkilling in arena.
I cant see the bandage at all + im bad with colors

gloomy bone
dim needle
gloomy bone
#

makes sense

dim needle
gloomy bone
#

Yeah. that makes sense

dim needle
#

I guess one skill to learn is remember the classes in your team

gloomy bone
#

i have a pretty big monitor so its not that hard for me

dim needle
#

@gloomy bone+people playing together have a HUGE advantage bcus they can communicate

gloomy bone
dim needle
#

hoping for solo, duo, flex like in league

#

because just like in league of legends the advantage you get from playing over voicechat is so high

nova badge
# gloomy bone i have the effect but it stays even though ive died several times

This is the questline! and you must do all 7 quests for the effect to dissapear or buy through barter the antitoxin from the Therapist! 1 BTC~ 600k roubles or 10 seryinges and 5 salewas! (10 syringes ~ 1.8-2.0 milion roubles!)! Good luck with the questline!

https://escapefromtarkov.fandom.com/wiki/Poisoning

https://escapefromtarkov.fandom.com/wiki/Antitoxin

Escape from Tarkov Wiki

‎‎

Poisoning is a Quest in Escape from Tarkov.

Escape from Tarkov Wiki

‎‎

Antitoxin (A-toxin) is a Medical item in Escape from Tarkov.

copper compass
#

Idk if this is the right spot for this, but my arena voip isn’t working. I can hear my teammates, but they can’t hear me? I’ve gone like 20 hours with this issue and I’m at my breaking point 😅 any guidance would be appreciated

#

Oh yeah, Ive tried that. Ive remapped my settings. I reset them. Everything

fiery solar
#

Any news on the arena discord server?:

#

Why is a discord server taking so damn long

slim spruce
formal snow
#

anyone elses update not working?

wispy saddle
#

my game wont open, launches but gets stuck on loading screen

oblique silo
#

im on EU but it says im trying to launch the game on Usa errore code 401003 and 103003 im not using vpn can i get help

#

ive tried tarkov support but all i get is auto messages

stable edge
#

hello my game crashes and afterwards my pc crashes i got an good gpu

#

how can i fix this sometimes i cant even start the game but sometimes when in raid i get it

proper laurel
#

People I have a suggestion that fits in arena and regular tarkov, how I do this?

wispy saddle
slim spruce
oblique silo
#

no its EU

#

normal eft

fast frigate
#

how do I mention a specific vc so one can join?

vivid briar
#

is there any appeal server

oblique silo
narrow lintel
#

How much time from when you bought arena to get into the game ? i bought it yesterday and still no acces

lone spire
#

I need tarkov arena im losing my mind

slim spruce
stable edge
#

my pc crashes when i open the launcher

oblique mural
#

its been a week still cant load into a raid and bsg dont seem to be helping

maiden pasture
#

Any updates from any of my fellow "game aborted try reconnect" gamers?

oblique mural
#

ik a few fixes that seem to work for everyone else but me if u want to know them

cedar sand
# oblique mural

@slim spruce Sessamy tell them how to flushdns and change their DNS and disable VPN

maiden pasture
oblique mural
oblique mural
#

ill search up how to flushdns nwo if i havent done it already

maiden pasture
cedar sand
#

hell contacting your ISP and asking them to change your IP might help

oblique mural
#

shi idk bout that

#

also this problem started when i reset my game profile so my last hope is it fixing itself on wipe

oblique mural
oblique mural
#

just ipv4 coz if so ive already done that then

oblique silo
#

@slim spruce May I ask how

slim spruce
#

in the launcher

oblique mural
#

@slim spruce @cedar sand i think its server side bro i dont think its me coz its not letting me connect even when im connected to my phones hotspot

slim spruce
oblique mural
slim spruce
#

The europe region upgrade

oblique mural
#

even reinstalled

oblique mural
#

ive tried everything on that page bro

slim spruce
oblique mural
#

i get 700 mb/s so its not slow wifi

slim spruce
#

If none of that really didn't help, the problem is likely either a lack of ipv6 from your internet service provider (you can check for this at whatismyipaddress.com or other sites like that) or you are on a dual stack lite connection (which means you have a shared ipv4 address but a unique ipv6 address. This is hard to know if you have because you can't tell.) The tarkov servers require a dual stack connection which means you have a unique ipv4 and ipv6 address.
If either of these is the cause you will need to either turn on ipv6 on your machine locally (might help, might not, seen many results) or you must contact your isp to get either ipv6 support or dual stack regular connection and not dual stack lite. If you lack IPV6 and contact your ISP about that also ask for regular dual stack because they may just give you IPV6 but dual stack lite, which has the same issues.

oblique mural
#

wish me luck ig

oblique mural
#

not server side but i meant game side

#

coz it was working perfectly fine for this whole wipe till i reset my game profile

oblique mural
#

i seemed to be fine with my ds lite connection beforehand

oblique mural
oblique mural
#

@slim spruce ^^

oblique mural
#

@slim spruce so my friend let me borrow his account and it let me load into raids with his account on my pc, meaning the problem is my account somehow

hearty hearth
#

arena is loading all the time, why? and I exit the launcher and it keeps loading when I log in xd

maiden pasture
cedar sand
lethal zenith
#

anyone else with EOD getting this?

#

thank you, just had to make sure i didnt have to request it ❤️

hushed patio
#

yo i bought the arena on bsg

#

but it says coming soon? how do i get access ?

slim spruce
dreamy bay
#

After recent patch in arena i got memory leaks which bsoding my pc, ehhh 🙂

spice widget
#

WHEN ARENA PLEASE

vague ruin
#

Hey, is it normal that when i bought the arena pre order and downloaded the new launcher it asks me to buy the game again even though I had it?

slim spruce
vague ruin
#

let me double check, but i think that it is

#

indeed it is the same account, so my ETF arena is bought and waiting for release but my regular ETF seems to be gone

slim spruce
lavish basalt
#

What do i even do? Look for server, wow! Finds a server now waiting for players -> someone leaves, repeat
Also it usually is "looking for server" for 10-15 minutes before it goes to waiting for players (EFT: Arena) ->
Alt f4ed after i reached 40 to see what happened, just reset the timer and back to "Looking for server" :)

vague ruin
slim spruce
vague ruin
#

where would i be able to find that?

slim spruce
#

it shows if you own the game and when you bought it

sick ruin
#

any idea when ill be able to play arena with the EOD purchase?

vague ruin
#

it is not there anymore on my account hence why its asking me to buy it again

#

nevermind i am very sped, bought it on a different account

#

sorry about that lmao

#

is there a way to merge 2 accounts? 😂

slim spruce
vital grotto
#

EU West, cant find server in arena, anyone else?

#

"Looking for server"

lavish sonnet
#

i dont see people complaining about the high ping anymore i assume it got fixed?

oblique silo
#

Will it cost me money? @slim spruce

slim spruce
oblique silo
#

What about arena

#

Because I have eod

#

So I have to buy arena

#

To upgrade

#

It says its a EU copy

slim spruce
oblique silo
#

It says I'm in EU but when I launch it says Is a NA copy

slim spruce
oblique silo
#

I'll msg you with a picture

sick quail
#

unplayable ping rn?

oblique mural
#

i did not know that

tawny badge
#

I have EOD but i dont have Arena yet was wondering when i would get it because my friend that doesnt have EOD but Pre Ordered the game has it is just taking more time for me to get it is there an estimate of when all EOD members will have Arena? and ive already gone to arena.tarkov.com i did that like a month ago (double checked it was already done)

humble hatch
#

anyone know if there's any rules about getting intentionally rage team killed in arena?

plucky pebble
#

I am trying to contact bsg support at the main email address but my mail is returning to me with with mailer daemon saying that it was rejected because it is spam

EDIT> I was able to create a ticket on the website.

dreamy blade
#

Anyway to change my account email? I put in support tickets but it isn't working. So is there another way?

crude lance
#

It is against the rules

humble hatch
#

@crude lance ok, I started recording after the first one, uploaded it to youtube and reached out to mod-mail, hopefully some form of punishment

coral gate
#

I bought EOD in 2020 and still don't have arena access, anyone else still waiting that bought it 2020?

waxen notch
#

yoo actually all boss and cultis is in factory ?
night ?

arctic trench
#

Where is this in the new Client? Can´t finde it

hollow heath
#

Im unable to launch my tarkov?

#

Also sometimes it does start the arena loading screen instead

arctic trench
#

Thx

dreamy prairie
#

wait,, so i buy eod years ago,, sign up for arena,, they force me to pay for a region change i dont know why,, and i still cant play it,, loll,, wtf,, any way to get in besides sucking some pickle?

plucky moth
#

can anyone help with me with my tarkov not downloading ?
reinstalled the launcher multiple times but gets stuck on 0/0kb downloading then just stops after a while

frozen egret
#

Guys, why do arena needs disk D to be enough space? I want to install it on disk E

cedar sand
cedar sand
sly dock
#

I just played with a cheater that joined our lfg channel and we played 1 raid with him, anyone knows if I can get banned for playing with him? He wasnt streaming his screen so I didnt know he was cheating

quiet jolt
#

im trying to add screenshots to my support ticket on the eft website but it keeps saying invalid files, they are all png files

#

does it have to jpeg?

plucky moth
heady ermine
#

its stuck

desert tendon
#

hi guys, does anyone know if they put Tarkov on sale? Thank you

strong pecan
#

Hello, I'm having issues with stuttering, though I'm not sure what may be causing it.

#

Usually I'm getting around 60-70 FPS outdoors, with a possible drop to 50 indoors.

#

I'm running an RTX 3060, 16GB 3200 DDR4 Ram, and an I9 10850K, EFT is on an SSD.

#

Settings are on medium in-game

main knot
#

Yo, quick question. I have eod i didn't get arena.... so i just bought it this morning (arena) and it was instantly sent to my email.... but i can't redeem code because i have eod? any way to get around that or do i have to make a brand new account?

cedar sand
warped mist
#

launcher HELLO???? I AM SELECTING DISK E

#

i see

cedar sand
warped mist
#

thx

nova valve
#

how can I change my email address if I cannot log into my account and BSG does not reply to my emails?

dreamy horizon
#

Sinds I got access to arena I can't play eft anymore. Does anybody know if there is a fix for this. My internet connection is good and I did try to launch without my firewall enabled

worn eagle
#

Did anybody else get access to arena this morning g

cedar sand
dreamy horizon
worn eagle
#

I’m very excited but everyone saying it’s not enjoyable

cedar sand
dreamy horizon
#

I'll try to verify it. Arena does start tho. And arena usesses battle too.

vivid briar
#

Hi, I cant update the game

#

run as admin fixed it

vivid briar
strong pecan
#

I did a few minutes ago.

#

Same thing happens

vivid briar
# strong pecan Same thing happens

Just lower the quality settings to low and turn off HBAO https://youtu.be/B3Bc7t2bWE4?si=v4AhnhWqIPfS2s_T

In today's video, I am going to be going over my ultimate recommendation for graphics settings within Escape from Tarkov in the new 13.5 wipe in order to help reduce stutters, improve FPS and also make the game look much better. Not only that but this video will give a great insight on why my game runs so smooth even on the streets expansion whi...

▶ Play video
wispy sapphire
#

why is it calculating time 0/0

slim spruce
wispy sapphire
#

I had to wait 15 minutes its working now

hollow fulcrum
#

Hey guys i cant type letters into my postal code in xsolla to buy arena

lone wagon
#

I have an issue, trying to install arena to disk D but whenever I try to start the download it says not enough space on disk C

knotty ridge
#

When wipe?

frigid jasper
#

Hi,
for many days now I try to log into my EFT account on the website and simply don’t get a verification code sent to my e-mail, I also can't send a e-mail to battlestate... what can i do ??? pls help 😦

nova valve
#

me too

main knot
#

how do you add people on tarkov arena?

next swallow
#

hello everyone, i'm bought eft arena today, when will be available to play?

oblique silo
#

following on from the issue i have before not only me but my friend also has it

#

i think its because where we live

#

glad i waited this long for the game to not work

oblique silo
#

nice 50 mins after i ask still nothing from about one of the 20 mods/tech support W

upbeat spire
oblique silo
#

is any mod gonna help?

#

holy

odd gulch
#

Hey my friend bought Arena and didnt get acces, any info about it before he refunds game?

upper ibex
#

Do I need to use the most recent unlocked class to progress to the next one? Or can I use any from that tree

oblique silo
#

and then trying to contact a support team that just want money

#

and doint care about loyal players

#

everyone should be in

odd gulch
#

i mean he can easily contact bank and tell it was fraud

oblique silo
#

all i can say is it could be 3 days+ till he gets it

#

but most likly less

odd gulch
#

thank you for info, BSG should pay u instead of this clowns

#

if they even got paid

slim spruce
#

Your website says EU region but game says USA.

oblique silo
fleet tundra
#

@slim sprucedo you know how to fix game aborted bug?

slim spruce
oblique silo
#

what dose proccesing mean on tarkov support page

#

its getting to the systm or is being reviewed

oblique silo
#

how long dose it take to awnser a simple question

#

please

slim spruce
#

We can not assist you here with your problem.

oblique silo
#

yes sorry its just ive been waiting awhile and it wont work and just want to know if proccesing means its loading up

slim spruce
#

They will get to you shortly.

fleet tundra
#

@slim sprucehi, i tried most of the other servers and still same issue 😦

oblique silo
#

am i allowed to use a vpn

slim spruce
oblique silo
#

even in arena?

#

cus im not about to get banned

slim spruce
#

makes playing harder

oblique silo
#

well ima try it ty

thorn raptor
#

i want my key pepole without eod be getting it before me smh.

velvet frigate
#

hey, I heard I can submit a ticket here if I am 2018 and still no access to arena? if its not here I apologize.

#

rip

#

figured

hearty mantle
#

cant chagne password on the website

#

just tells me to re enter captcha

#

has it been disabled?

brisk carbon
#

someone has a amd pc? and wanna share his settings? i have a 7800x3d and a 7900 xtx.. first time amd for me..

vivid briar
brisk carbon
#

@vivid briar everything 🙂

#

1440p

vale robin
#

So one of my guys just tried to by it and it’s not letting him. Not saying any card decline or anything. Just straight unallowing him

worn eagle
#

Anybody else having arena server wussyes

#

Issues

stiff kite
#

so when do i get access to the game

#

or am i not OG enough

slim spruce
stiff kite
#

Why

#

i payed for instant access if i recall correctly

#

but every streamer who bought the game in the past 8 months gets it straight away

#

mb im a peasant

proper shore
#

u paid for instant access to escape from tarkov not arena

stiff kite
#

It was promised to EOD players

silver roost
#

hello my friend is trying to resister an account and everytime he goes to register it wont let hom cause of the reCAPTCHA any idea of a fix. i even tried on my computer. also tried hotmail and gmail.

slim spruce
silver roost
slim spruce
#

Try another browser like edge, as the script/popup blockers may be interfering

#

or internet security should be disabled so you can do the captcha

#

Those are the usual things that can cause this.

proper shore
silver roost
#

not allowing us to register

slim spruce
#

Try disabling it.

next elbow
#

@silver roost having a similar issue, can't log in, and recaptcha keeps failing

wary cobalt
olive pecan
#

anyone else getting stuck on "matching" while your teammates get the match found?

silver roost
next elbow
#

The recaptcha works, it's what the site does with that information afterwards that fails

slim spruce
silver roost
#

tried that. once i cleared my cookies it allowed me to click the pictures then it went to a forbidden page after that

slim spruce
#

disable any vpns and security software

#

and popup blockers

silver roost
hexed pond
#

I can't reset my password, just tells me to re enter captcha

wary cobalt
hexed pond
#

well it seems like it only happened today, hopefully it gets fixed

craggy cedar
#

Has anyone discovered any solutions to the issue noted above with the registration?

#

Is this a current issue on BSG side?

native valve
#

I am having same issue, recaptcha, tried phone, different browsers, reset internet and IP no luck, def on BSG side

ember river
#

hey guys! when i download arena it just stays at 0mb and then cancels itself after a while. anyone know what to do? thanks!!! :3'

cedar sand
rare ermine
#

hayos! why can't i receive mail from tarkov (i need an verification code)

hexed pond
native valve
#

optimum and NA

#

@slim spruce

slim spruce
blazing halo
#

Anyone getting 350 ping on EVERY game + getting disconnected on EVERY round

hexed pond
#

saying a lot of nonsense stuff when its definitely a BSG issue lmao

native valve
#

lol

bold knot
#

so annoyed i got my brother arena as a gift and it wont let me activate it

vivid briar
#

Having an issue where I try to register and it just wont let me get past the captcha...

#

Looks like other people are having this issue aswell, hopefully it gets fixed

worn eagle
#

try again

worn eagle
vivid briar
#

still not working

slim spruce
#

@lament rover @vivid briar@bold knot what do you all have in common with this captcha problem?

#

@native valve also

vivid briar
#

After I try to register, and I put the information in, it says the captcha message to retry it again, and then when I try to fill it in again and click register nothing happens

lament rover
#

when i click register after typing all the info out to create the account and press the captcha check mark. once i click register it loads for about 30 seconds. and then stays on the page saying reenter captcha

vivid briar
#

or if i click register 3 times error code 403 forbidden

lament rover
#

same is happening for my friend whom i bought arena for. and my other friend who is playign arena with me right now we had him try to make an account to and he couldnt

#

I am currently trying the VPN to see if it will work

bold knot
#

my brother has eod but i tried just buying arena for him but every time i try to activate the code it says global server error

lament rover
#

if he has EOD he has arena

bold knot
#

shoot i figured that was the problem just needed confermation

lament rover
#

yeah thats why

bold knot
#

then the making a new account but i gave up on that might try again later tho or tomorrow

#

but thanks for the info better ur better than bsg customer service

lament rover
#

this is what the page shows after trying to register

slim spruce
#

It started a few hours ago I am not sure what is causing it but it looks like out of our control. I'll see with higher ups.

bold knot
#

yep looks just like whats happening to me too

lament rover
#

also i did just try with a VPN in Germany

#

didnt work either

bold knot
#

dang bsg on something

wise nacelle
#

can someone please help verytime i tried to download arena around 40% i get a error and it says Unable to download the file
Failed to download "/arena/client/live/distribs/0.1.3.0.28151_6650086f-480d-4b76-9d94-ecb438e283fe/Client.0.1.3.0.28151.zip" what can i do to fix

slim spruce
wise nacelle
#

ok brother thank you i apperciate it

#

is this the whole game?? or just a file for the game

slim spruce
wise nacelle
#

ahhh ok man thank you

#

downloading rn. so after this is done and i do that into existing game im all good to play essentially

quiet burrow
#

hey i need help, so for some reason it logged me out of the launcher and when i putt my password in it said error 206, so i tried to reset my password and i get a 406 forbidden screen and theres no email that im getting or anything. i was wondering if my account may be locked for some time or what happened

#

and if i dont get an error code it just says re enter recaptcha

#

oh wow i just seen its happening for a bit of people. bummer...

quiet burrow
#

well i put in the right password ik its right and it doesnt say worng password or email but instead gives the error

#

so im guessing it locked me out of my account and prevented me from resetting the password

slim spruce
#

Email forwarding etc

quiet burrow
#

idk how id do that lol

#

i dont have any forwarded emails sent from my email

slim spruce
quiet burrow
#

yes i know

slim spruce
#

In email settings

quiet burrow
#

no unusual activity

#

unfortunate

#

this game has too many frequent problems

slim spruce
#

Are you on a VPN?

quiet burrow
#

i have never had a vpn on my computer no

#

also ive tried on my phone with and without my wifi

unkempt badger
#

im having this issue where when i got the the eft website and go to profile subscriptions i check the boxes and it auto unchecks then when i try to save and give me this message The newsletter is temporarily not being sent to your mail service. is that normal rn?

quiet burrow
#

any more suggestions?

prisma hornet
#

we now play the waiting game my brother

#

no registering for us, but we shall live until the marrow

quiet burrow
#

i already have an account ive been playing for 3 months

#

it just randomly kicked me from a game and logged me out and all this is happening now

hollow sierra
#

might be a dumb question but anyone know if theres gonna be another arena wave soon?

wise nacelle
hollow sierra
#

that is so ass

wise nacelle
#

it is indeed but who knows they could do big wave

hollow sierra
#

should do it if they're taking more money for people to get in

wise nacelle
#

fr

#

i was eod for like 3 or 4 years and didnt get in so i bought on a fresh and got it in 10 hours

#

scheme got me

hollow sierra
#

thats nuts

wise nacelle
#

did it yesterday lmao

#

so did 2 other streamers same time i did it

hollow sierra
#

imma wait, hopefully everyone can play by new years this feels scummy gl playin on it tho hope its atleast fun

wise nacelle
#

it says its the wrong version

#

nevermind i got it shitty ass bsg launcher made me do it 4 times to work

quiet burrow
#

for anyone having issues like i was, after an hour or so i was able to change my password from a trusted friends phone (different ip im guessing) but now im on a timed ban because i tried to reset password or login to many times. Hopefully after the timed ban (40 mins) is done ill be able to get in

#

ill update

hoary gale
#

yo how come my ping is low but my package lost is high?

shrewd hull
junior narwhal
#

guys, arena for me is stuck on loading profile data and then kicks me. i have to restart my pc everytime i finish a match anyone know the solution to this?

sweet linden
#

Anyone got a fix for arena await session start bug?

mental meteor
#

Hey, i got arena a few hours ago, went on my pc and when trying to install it, goes 0/0 and after a few minutes if i were to watch a video or do anything else it freezes my pc completely, anyone encounter that?

limpid remnant
#

Does someone know why sometimes when I ALT + TAB the game it shows me a black screen for like a second or 2 and than switches to another window and sometimes after relaunching the game it is instant?

Before I moved Tarkov to M.2 NVME I always had to wait for second or two, but now periodically it is instant, what do I need to do in order for it to always be instant?

I have a bunch of free space on my M.2 , I have enough RAM after launching the game so I have no idea what might be the problem

limpid remnant
#

Will give it a shoot, thank you

lone wagon
#

it was sucking space out of my poor c drive

#

lagging my whole pc

little valley
#

outdated game version on arena, checked for updates already but there are none. Anyone know how to fix?

dapper wedge
#

why is kd dartio calculation is not right

#

im at 1,42 in carreer but 1.62 in leaderboard

languid bronze
#

Hey guys i bought a gift version of the game for a friend and he got TEMP IP banned trying to make an account due to 403 errors what can i do?

hot mortar
#

whats that mean?

crimson gull
#

guys what can i do i have a 4070 ti and also good cpu but only get 60 fps and 30% usage in both

floral hamlet
#

Anyone getting arena freezing after match end pressing exit?

cedar sand
#

If playing at higher resolutions, try DLSS and don't use High textures if playing Streets

prime drum
#

downloading arena and i cant get the speed peg to grey out

#

anybody has any idea

#

or am i just dumb

worn eagle
#

Tarkov arena

warped tide
#

i got edge of darkness edition , but whenever i go install arena in launcher it says coming soon and wait for testing. Any suggestions?

ivory spear
#

its been a week and i still dont have the fucking game

glossy quest
boreal spire
#

hi guys! i am in the arena beta, but whenever i try to switch to it to download it, i get this screen. does anyone know how to fix this?

vivid briar
#

hello, i have VOIP activated... but the mics run everytime i speak, where is the "push to talk" option?

ivory spear
#

50% of the people who have access dont even play tarkov i bet

proper shore
hot mortar
#

ok

quiet lily
#

i need someone to tell me why i bought standard edition on one of my emails, havent been on in a month, i come back and my account doesnt have the game?

flat stone
#

can anyone help me with this bug? my friend just got access to arena but we cant play together, whenever i invite him to party it doesnt show up on his screen. when he invites me it pops up on my screen but when i accept i show up in his party but not for him, queueing just solo queues him and doesnt let me join, any help would be greatly appreciated

fair mortar
#

Can anyone help me get my arena pass, Ive had EOD for like three years but I still havent gotten it yet?

wild willow
flat stone
#

can a mod kick mildriver out of my vc? hes not here and afk i want a friend to join

slim spruce
wild willow
#

ty

crisp hamlet
#

@slim spruce i bought arena and i bought EOD LOL still dont have access. thats fucking wild actualy lol. 185$ later. gotta be a bug right

crisp hamlet
#

damn even with buying the game directly, arena? sheeesh. i feel like i wastd that 35 LOL

#

but ok thanks ig

woeful solstice
#

bro so many cheaters on arena lmfao shit gfame

slim spruce
#

@woeful solstice use mod mail #discord-mod-mail if you have proof of discord names too

wild willow
woeful solstice
#

but why so many cheaters on this game lmfao why does eft devs sell cheats

#

Austnx, TruthfulLies cheating in arena and saying they wont be caught

golden panther
#

anyone more tech savy then me willing to help me/

#

tarkov has been running like shit for the past 2 mounths. my pc is more then capable of running it

thorny condor
#

so i got in last night i have not been able to play a game anytime it starts loading in it fades to black and just says server connection lost, or match aborted and i cant get in at all.

low jacinth
#

had tarkov for a decent while, arena is still locked

muted parcel
#

One message removed from a suspended account.

proper shore
#

??eod

acoustic sapphireBOT
#

The timer on the Edge of Darkness edition on the EFT website is how long people have left until EOD will be no longer purchasable on the website.

proper shore
#

likely sale soon

#

??sales

acoustic sapphireBOT
#

!tag sales
You can find a list of previous sale dates, durations, and price reduction percentages here ⁠#general-chat message
This can give you a good idea of an upcoming sale.
Note : The EOD ᴱᵈᵍᵉ ᵒᶠ ᴰᵃʳᵏⁿᵉˢˢ game edition will be removed from purchase (Not ownership). <t:1704668340:R> (<t:1704668340:F>)
[Date may be subject to change]

thorny condor
#

I waited so long to get into arena and like i cant even load into a single match its heart breaking and my friend loads in no issue

muted parcel
proper shore
#

no

proper shore
muted parcel
#

One message removed from a suspended account.

maiden pasture
#

but its bsg so who knows

warped viper
#

I haven’t gotten any access to arena yet and have owned eod for two years, when are the next group of players supposed to be let in

proper shore
thorny condor
#

like i just have no idea what to possibly do at this point the game just does not work

tulip pond
#

● Fixed a bug where a player could not accept a friend request;
● Fixed a bug where the friend list would not change after accepting all friend requests. this what not fixed. anybody know how i can fix this?

unkempt badger
#

im having this issue where when i got the the eft website and go to profile subscriptions i check the boxes and it auto unchecks then when i try to save and give me this message The newsletter is temporarily not being sent to your mail service. is that normal rn?

woeful solstice
#

arena so shit lmfao

slim spruce
tulip pond
#

no, discord-mod-mail isnt for reporting cheaters

#

make a ticket with evidence if you want something done

full roost
#

group invites for arena dont seem to work for me, any idea why?

tulip pond
#

i and lots of others have this problem. from what i got, its a account bug. nothing to do but wait ig. [anybody corect me?]

slim spruce
tulip pond
#

ah, ty for the corection @slim spruce , sorry

#

i was just going off what i read

slim spruce
#

Mostly it's true for regular cheaters but if they are in discord here we want them gone.

#

Otherwise report them ingame.

woeful solstice
#

why not just lookj into you have access to the database just ban them lmfaowhy do i have to wait 8 business days for someone to get investigated and banned they are clearly cheating and need to get banned unless you are agreeing that you guys sell cheats as well?

slim spruce
#

If they are in discord we can get them out.

river fox
#

why do i not have eft arena but my friends that rarly play the game do, i have eod also is it a glitch?

frozen blade
#

oh im sure someone has asked

#

any trick to getting the launcher to update the game when its beng stuborn