That might not be wise to try again
#community-support
plain flare
slim spruce
Can you try paypal?
plain flare
I dont have it linked to my card
slim spruce
I dont have it linked to my card
Please contact xsolla as they handle all billing for the game.
plain flare
success
slim spruce
cool
brittle sandal
So I bought the game a while ago and come to try and play and I see it says I didn't purchase it?
slim spruce
So I bought the game a while ago and come to try and play and I see it says I di...
Which website did you buy the key on?
slim spruce
The battlestate games one
Make sure the account names in the launcher and the website match. The most common cause of this is mixing up accounts.
brittle sandal
I played the game for a little bit then left. Then came back to the same battle state account and it said it didn't purchase it so its weird
slim spruce
I played the game for a little bit then left. Then came back to the same battle ...
Log into the website and see if you have the game listed on your profile page.
slim spruce
Where do I look at?
On the profile page, below it at the bottom
brittle sandal
Pre-ordered
Nothing, pre-order now.
slim spruce
Pre-ordered
Nothing, pre-order now.
Do the names on the launcher and on the website you're on match?
brittle sandal
Yes
brittle sandal
Where do I check
Is there a purchase confirmation that they send you after purchasing?
slim spruce
Is there a purchase confirmation that they send you after purchasing?
Yes, and check in your payment method history.
brittle sandal
Yes I do have a email
slim spruce
Yes I do have a email
I would open a ticket with BSG support on the profile page of the account first but they will probably tell you to check other accounts if they don't see something like a forced charge back.
storm forge
will bsg think im suspicious for changing my name so often
slim spruce
will bsg think im suspicious for changing my name so often
Many people and streamers change their name as soon as they can.
storm forge
o ok
brittle sandal
How long does it take for BSG to respond to a support ticket?
slim spruce
How long does it take for BSG to respond to a support ticket?
Should not be more than a few days.
vivid briar
Minimum run requirements?
slim spruce
Minimum run requirements?
I would realistically not recommend anything under 16GB of ram
cedar sand
I mean we all know the actual minimum requirements aren't playing anything outside of Factory
slow crater
Lighthouse worst map on the game.
I dont understand a map where its better to play a scav than a PMC as you can beat any PMC to loot areas
patent yarrow
just crashed 4 times in one game, 2 unity and 2 server disconnects. Been going on for 2 months now. I've lowered my settings to where I'm basically playing Minecraft with a 4080. I've followed all of the steps to "fix" it, I think 3 times now, and it's still chalked. I've lost faith I'll ever be able to play this game again without crashing in half of my raids. Let me know when it's better optimized! ✌️
It was a fun 2 years - RIP
slim spruce
just crashed 4 times in one game, 2 unity and 2 server disconnects. Been going o...
If you have 16GB of ram have you added page file?
patent yarrow
If you have 16GB of ram have you added page file?
32GB and yall had me set it between 16000 and 25000
slim spruce
32GB and yall had me set it between 16000 and 25000
Can you go to Start (in Windows) > type "view reliability history" and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.
patent yarrow
Can you go to Start (in Windows) > type "view reliability history" and see if th...
ProfilerPlugin_PerfHelper.dll
slim spruce
ProfilerPlugin_PerfHelper.dll
That, over and over, or that is rare?
Do you have avast?
patent yarrow
That, over and over, or that is rare?
I have Norton but it's disabled during Tarkov because I read that might cause crashse
slim spruce
I have Norton but it's disabled during Tarkov because I read that might cause cr...
In nvidia control panel is your power management set to prefer max performance?
Also, other things include disabling XMP/DOCP (ram setting in bios) and uninstalling norton completely to test.
patent yarrow
Yeah, I'll think about if that's even worth it. Thanks for the help though. I don't think Tarkov is even worth this headache. I'll be back next wipe, maybe
radiant phoenix
had 9.33 fence rep. i closed the kappa quest after that it is on 7.33 , any suggestions ?
lapis marlin
Sup guys haven't played this in a while i remember my account information but i log in and it tells me to authenticate with the pass code they sent to email.. im not getting an email I've checked spam and all that.. so just to test i reset password and it sent immediately anyone got any ideas? i bought this game when it first came out and couldn't run and now have pc that can actually running so i wanna learn how to play this lol
slim spruce
Sup guys haven't played this in a while i remember my account information but i ...
See here for tips https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140
lapis marlin
nah thats for launcher i cant even sign into the site to download the launcher because its not sending the code ... pretty irritating lol
mighty herald
Hey i need HELP. I am loading in like 5 minutes after the raid starts... ive tried re downloading and i cant figure it out. If anyone know something hook me up please
or if anyone could point to the place to ask...
lapis marlin
Well thank you @quiet summit for the help but unfortunately it didn't work.. still cant get the auth code to play which really sucks i bought the 120 version.. ive done everything the page said and still not receiving the code email but i am receiving every othe email from them.. Anyone know a way i can download the launcher without going through the site?
lapis marlin
hopefully this works!!! thank you
knotty beacon
Where's a good place to report cheaters if you don't die to them? I killed someone that was being pretty blatant & they admitted to the fact in a message, I have a clip of the fight.
slim spruce
Where's a good place to report cheaters if you don't die to them? I killed someo...
There's not a place for that. Only reporting them ingame.
lapis marlin
Jesus this is gonna sound like the bottiest question but could someone tell me why every time i go to walk forward with w it just lift my gun above my head?
knotty beacon
There's not a place for that. Only reporting them ingame.
That's kinda goofy lol, what if you win the fight?
slim spruce
That's kinda goofy lol, what if you win the fight?
Then they are not a good cheater.
knotty beacon
I mean cheaters are generally bad at the game, yea. Doesn't mean they shouldn't still be banned though, no?
tacit topaz
Hey can someone help me with something?
slim spruce
Hey can someone help me with something?
What with?
tacit topaz
I got this glitch that's preventing me from playing, error 228, And it involves the sok-12 magazine for the saiga
I thinkl its somehting about item movement..and...maybe theres something invisible? i'm not 100% sure.
slim spruce
I got this glitch that's preventing me from playing, error 228, And it involves ...
see here for a fix, but it's complicated but it must be done. https://youtu.be/PDR4DbJDSik?t=157
tacit topaz
ok i'll try it
rustic wraith
anyone elses server list just show the ping spazzing out on all the servers?
tacit topaz
Ok so...I think i fixed it..I saw the video..and i was like...breh
since the affected area was my tactical rig...i just blew it up, and did a scav run, and i think everything is ok now
tacit topaz
see here for a fix, but it's complicated but it must be done. https://youtu.be/P...
But ima save the video incase this happens again not in the tactical rig, thank you! 
slim spruce
drowsy timber
proven monolith
what flare do i shoot so goons dont shoot me
knotty beacon
what flare do i shoot so goons dont shoot me
Poison green flare, it's rare and found in raid only.
proven monolith
Poison green flare, it's rare and found in raid only.
D:
warm onyx
How so I do scav pmc duo with my buddy
blissful nest
re-install
crystal coral
hi, my friend and I are both having the same issue with tarkov and discord, where sometimes when in a tarkov raid our microphone stops working and we have to either reconnect them or reconnect to the call, Ive been playing tarkov for over 3 years and never had this problem. Ive got an i9-9900kf, 4*8gb ram and an rtx 2070 super, game runs very smooth
vale kernel
why dont my mf presets last more than 1 raid without disappearing
terse hawk
I have a problem whenever I play the game with my friends. It seems like my internet lags whenever we play together, causing me to get kicked from the game due to ping jumping around from 100 to 1000 (we all have selected 1 server and live close to each other).
I've tried hosting as well but it does not help. and when ping spikes my interent lags and my voice in discord also lags.
I have no such issues when playing solo.
Also strange thing is that for some reason on factory map we can play without any issues.
Without me friends can play just fine.
i had no such problem until a week ago
i reported it from launcher but its been 3 days and still no answer from devs
or whoever answers these requests
gleaming tusk
hmm. Was here any win update? antivirus/firewall update?
terse hawk
i have absolutely no clue
gleaming tusk
check your router maybe your router also has firewall
terse hawk
worked just fine a week ago..
gleaming tusk
but what does it have to do with ping spikes
Dont know is just a tipp. Never heard about that problem. but I think there is something updated or changed firewall rules
gleaming tusk
also run the ccleaner once
but this issue is really strange
we have also discordlag at loading in to raid but thats it
u play with wireless?
terse hawk
nah, lan
gleaming tusk
cable is ok? try other cable or other port on the router for the cable
terse hawk
no such problem in any other games
gleaming tusk
Okay, then I would say is definietly something in firewall/win defender
Also try to run tarkov with admin rights
terse hawk
aight
gleaming tusk
just turn off all protection to make sure if there is an issue
terse hawk
gleaming tusk
also try a malware scan
slim spruce
I have a problem whenever I play the game with my friends. It seems like my inte...
This is a server issue on our side if you don't get it while solo.
gleaming tusk
game is running on ssd? enough free place on ssd?
terse hawk
on ssd and loads of space
slim spruce
This is not something you can fix unfortunately.
I would not bother.
Please submit a bug report in the launcher.
terse hawk
i did, 3 days no answer
slim spruce
Are you using the same servers? And if you try one in a near by region does it still happen?
Like using US West if you're on East?
terse hawk
we've tried russia west, europe central, middle east and now europe south
same problem everywhere
we live in georgia
not the state
slim spruce
we live in georgia
A bug report will help us fix this issue.
But it can also come and go.
slim spruce
Please only send one at a time for one issue.
terse hawk
the moment game starts loading loot on lighthouse i get kicked
ornate osprey
I have the red network symbol in the upper right corner every round. It's almost permanent. Sometimes with a yellow or red number. I've only been playing this wipe for a few days. I never had that in the earlier wipes. I have already enabled EFT in the Windows Firewall. What can I do against it?
stark goblet
Quick question. How are the presets stored? Client based or server sided?
Because these are not my presets, i have someone elses presets
stark goblet
I have the red network symbol in the upper right corner every round. It's almost...
Fiber or wifi?
That symbol is for packet loss
ornate osprey
Fiber
stark goblet
I also get that, It's just tarkov servers shitting themself
ornate osprey
so i can ignore that?
stark goblet
Ye, but if you're noticing a lot of lag or increased times in the packet loss there might be a issue with your network.
ornate osprey
dont noticed yet. Eft is the only game which displays anny issues
stark goblet
If you feel no lag while you see that symbol you dont need to worry
ornate osprey
ok, thx
alpine wadi
so my last two scav raids i go to transfer my loot to my hideout and it works fine but as soon as i go back to the main menu and go into hideout the loot is not there...any ideas? is this something on my end or theirs?
craggy star
same thing just happened to my friend
the stuff was glowing, sending him message error
vivid briar
Will intel iris xe run Tarkov?
slim spruce
Will intel iris xe run Tarkov?
I would not suggest to play tarkov on integrated graphics.
@fallow thicket to use mod mail please enable dms to server members and try again
placid axle
Will intel iris xe run Tarkov?
Depends on the rest of your system and you expectations
I play on an Laptop with I5 1135G7 , Iris xe and 16gb ram / 720 p and fsr 2.1. on performance
placid axle
I play on an Laptop with I5 1135G7 , Iris xe and 16gb ram / 720 p and fsr 2.1. o...
Its playable for me (only tested on customs and woods and I havent measured my fps yet), ofc everythings a bit blurry/not that sharp (720 p yk) but its overall fine
I get some fps drops in more crowded areas
And ofc you will have very low fps while using zoom scopes
And I should add that Tarkov takes up a lot of my system ressources while playing so I dont have other things open on my laptop while playing
slim spruce
@thick rover report in #discord-mod-mail not in public
placid axle
Its playable for me (only tested on customs and woods and I havent measured my f...
But as said I havent played that much yet (maybe 4 raids with my current settings) so I cant tell u about long term results
vivid briar
Okay thanks
torpid bridge
is anyone else having the issue where it is stuck on the "loading profile data" screen?
I'm just trying to load in and have restarted the game 3 times now but still just the loading profile data issue
candid carbon
Hey guys, anyone have any idea what this error is? Can't find any info on it, I get it when trying to log in
Oh nvm, seems to work now, strange!
raw wedge
been stuck on this screen for 4 relaunches and i did integ check clear cache but still stuck
raw wedge
I'm just trying to load in and have restarted the game 3 times now but still jus...
yea me too
slim spruce
i choose the path and everything but it wont install
Are you using the install button or "set the path"?
slim spruce
then i press iinstall and it does nothing after i choose the path
make a folder in C:\program files (x86)\ like EFT and choose that
slate mortar
thats where its installing
slim spruce
thats where its installing
run the launcher as admin and also disable windows defender
slate mortar
its wroking the eft didnt install when i set it up
raw wedge
run the launcher as admin and also disable windows defender
sessamy anyway to fix the profile data error
slim spruce
It's being worked on.
quaint sand
so its not just me. dope
any estimated fix time or we just gotta wait for hours for a tweet to be posted its being worked?
obsidian bronze
any estimated fix time or we just gotta wait for hours for a tweet to be posted ...
Unsure of estimated fix time
quaint sand
seems to be fixed already
raw wedge
its indeed fixed for me
But now my performance is fucked getting 20fps on interchange
Even though usually get 70
we chillin now
chrome flint
whenever i click confirm order on one of the tarkov books, nothing happens, anyone know how to fix this?
slim spruce
Make sure you didn't buy it more than once on your payment method. Then try another browser.
chrome flint
Make sure you didn't buy it more than once on your payment method. Then try anot...
Thanks, I'll try that.
chrome flint
Make sure you didn't buy it more than once on your payment method. Then try anot...
I changed browsers and the same thing is happening, where do I change my card info?
slim spruce
I changed browsers and the same thing is happening, where do I change my card in...
Can you try on paypal? Otherwise you should be contacting their support first.
This is unusual.
chrome flint
Can you try on paypal? Otherwise you should be contacting their support first.
I only have these as my options.
I figured out when I try and use WeChat and Долями it pops up the correct sites to pay. The problem is with the Visa and Mastercard option.
slim spruce
Oh ok
slim spruce
👍
quick surge
how to fix hacking problem
raw wedge
man i am gonna fucking uninstall this shitty game
every fucking raid i kill a pmc and die some stupid ass fucking way cause extract is fucking a whole map away
quick surge
the game is easy, literally only problem is hackers but even then 60% of them suck
blissful heath
Can’t get into raid
tulip bone
I'm unable to download the update patch for tarky. I emailed support and they gave me a link to download the game directly and direct he launcher path. The launcher detects the game but i have to update the game to the latest patch. on the BSG launcher i click update and it shows like its going to download and then stops, i can click update as much but it never proceeds with the download. I've cleared the cache, i have no firewalls on. Anyone please can help
slim spruce
I'm unable to download the update patch for tarky. I emailed support and they ga...
Start the launcher as admin and disable windows defender (or other antivirus).
tulip bone
okay ill try that
@slim spruce that didnt work :(. When i click update it attempts to downloads and goes back to the update button. i have all my antivirus/firewall stuff turned off. I've never had any issues downloading tarky at all ever in the years i've played, and i downloaded no issues last wipe. I'm just starting this wipe late.
slim spruce
<@410534625044201493> that didnt work :(. When i click update it attempts to dow...
Where is the game installed?
tulip bone
Launcher: C:\Battlestate Games, Game: C:\Games\EFT
slim spruce
Launcher: C:\Battlestate Games, Game: C:\Games\EFT
Close the launcher and change the EFT folder's name to EFT 2 or something else that is different, and try to install the game in the same folder fresh to try to get an error message.
We can undo this later.
tulip bone
Okay i will do that meow
okay so what do you mean by try to install the game int he same folder
so after renaming, open the launcher?
and what do you mean by same folder fresh
slim spruce
and what do you mean by same folder fresh
attempt to install the game to the EFT folder to start from scratch
like install from nothing in the EFT folder, but keep EFT2 separate for later.
tulip bone
Gotcha
but from the launcher you mean? because the whole issue was that the launcher wasnt working so support gave me a direct download
slim spruce
but from the launcher you mean? because the whole issue was that the launcher wa...
Yes, please install with the launcher to the EFT folder
tulip bone
okay ill try
slim spruce
To attempt to get an error message
tulip bone
Yeah this is the thing im not getting any error message
I'm trying right now and its doing the same thing
i wish i could take a video
slim spruce
i wish i could take a video
Just the install button again?
You try to install and the install button just shows?
tulip bone
i click the install button, it takes me to the installation path prompt. I click install and it does nothing just goes back to the launcher and the button flashes for a microsecond.
repeat
slim spruce
close the launcher, delete the eft folder you just made and rename the EFT2 folder to EFT again.
tulip bone
okay
slim spruce
Start the launcher and verify integrity of files
tulip bone
okay
completing integrity check now
snipping tool looks like it can take videos
i'm gonna see if i can
tulip bone
check done
no issues, just at launcher says update
should i take a video of what happens when i click update?
slim spruce
no issues, just at launcher says update
close the launcher and change the EFT folder to EFT2 again but make a folder in C:\program files (x86)\EFT and choose to install there.
this might be a permissions issue
slim spruce
The problem is that your user account or system doesn't have the full rights to the folders you choose to install to.
tulip bone
Okay thats wierd
slim spruce
You could copy paste the files in the original EFT folder to this folder or you could attempt to change the permissions
tulip bone
like this is my pc and the primary user/admin is me do i need to change something>?
slim spruce
like this is my pc and the primary user/admin is me do i need to change somethin...
set the rights as in the help page here, ignore the problem it fixes https://www.escapefromtarkov.com/support/knowledge/453
do this for the games/EFT folder
slim spruce
do the set the rights to the games/EFT folder
full control to authenticated users and system and your user and admin
tulip bone
my user should be both users and admin
its only me that uses it
Should i just put it in program files?
maybe theres a reason for it if its my C:/ my main OS drive
slim spruce
Should i just put it in program files?
Putting the game folder anywhere in C:\program files (x86)\ will solve the problem because of permissions
light crystal
Hi, i have a problem, im doing gunsmith part 17 and my ak-102 looks exactly the same as on the tarkov wiki and can't hand it over
obsidian bronze
Hi, i have a problem, im doing gunsmith part 17 and my ak-102 looks exactly the ...
#beginners-assistance will be best place for you. Post a screenshot in there and someone will be able to help
light crystal
its like exactly the same, sounds like a bug for me but ok
obsidian bronze
its like exactly the same, sounds like a bug for me but ok
Screenshot?
quartz dome
Hi, i have a problem, im doing gunsmith part 17 and my ak-102 looks exactly the ...
Make sure you have the correct foregrip. It needs to be the Olive drab grip
They look identical most people don't realize they got the wrong one
light crystal
yep thanks, got the wrong one
obsidian bronze
👍🏻
slim spruce
@mortal steppewhat is the problem?
mortal steppe
i dotn have a problem im trying to help someone to disbale ipv6
just showed him the option i do have to disable ipv6
slim spruce
i dotn have a problem im trying to help someone to disbale ipv6
Why are you disabling something the game needs?
mortal steppe
the game dont work with ipv6 lmao
slim spruce
the game dont work with ipv6 lmao
If you totally lack ipv6 you get DC'd every match
mortal steppe
it make disconnection all the time you ned to stick to ipv4
slim spruce
No you have things confused.
mortal steppe
If you totally lack ipv6 you get DC'd every match
no lmao i have ipv6 disabled and i dotn get dc any time xd
slim spruce
There are two problems that cause infinite disconnections: total lack of ipv6 on your ISP end or you have dual stack lite.
disabling ipv6 locally doesn't disable it from isp
If you do a "what is my ip address" website and if it says not supported for ipv6 that is your cause
Otherwise if you tried everything else you have a shared ipv4 and unique ipv6
ISPs are doing this to save money and also because the world is running out of ipv4 addresses
mortal steppe
i do have no ipv6 set and dotn have problems on tarkov xd
slim spruce
That is your cause. Germany?
mortal steppe
thgats not me who have the problem once again
slim spruce
Oh
mortal steppe
but i did have the problem BEFORE disabling it
slim spruce
The problem seems to start randomly after patches sometimes.
mortal steppe
on my side france not germany
slim spruce
If you have the problem now, well it's a problem that is known.
If those websites say no ipv6 detected that is the 100% cause
The game requires a unique ipv4 and unique ipv6 address
mortal steppe
@crimson onyx try using a vpn
slim spruce
otherwise known as dual stack
VPNs that support dual stack will work, if you don't have to pay extra for that.
mortal steppe
I DOTN HAVE PROBLEMS only @crimson onyx , disbaling ipv6 FIXED my problems
slim spruce
Then what is the problem?
mortal steppe
the problem is he only have ipv6 i guess from what he said
slim spruce
And he gets infinite disconnections?
mortal steppe
thats why i tell him either to try a vpn to get so an ipv4 or disbale ipv6, also he could ask for a fixed ipv4 to his network provider but he will lose completely anonimity online
yep thats what i've understand
but he seems to respond only in #eft-chat
slim spruce
What makes you think that a fixed ipv4 destroys anonymity?
mortal steppe
cause you always have the same ip so website can know when u already loggued there, also cookies crosswebsite data share from company that have promotional offer together etc (my english is awful sorry for bad wording)
slim spruce
The government knows everything about you, don't worry about isps
mortal steppe
if you get a new ip everytime you turn your computer on (+ mac randomizer) you're pretty much anonymous
slim spruce
Asking for an ipv4 address should help
mortal steppe
The government knows everything about you, don't worry about isps
nah they dont trust me ahah
crimson onyx
damn guys it aint that deep
slim spruce
You don't get a new ip every time you restart your pc, also.
You'd have to get a new ip on your modem for that.
mortal steppe
You don't get a new ip every time you restart your pc, also.
i do it depend how you setup the whole thing ahah
slim spruce
Getting ipv4 legacy support should fix your friend's problems.
crimson onyx
I DOTN HAVE PROBLEMS only <@758354052869652490> , disbaling ipv6 FIXED my proble...
disabling v6 is just like switching to v4 with your provider no?
mortal steppe
disabling v6 is just like switching to v4 with your provider no?
pretty much, may change about anonymity
crimson onyx
anonymity?
mortal steppe
well you may get fixed ip, so you shouldnt torrent without vpn / personal proxy
tbh if ur just a lambda user this wont change much to you
crimson onyx
so many words i dont know man fuck i just wanna enjoy tarkov with my friend
mortal steppe
bets way to chekc if it's due ito ipv6 without changing too much thing is to try a vpn
try using a vpn if tarkov dotn disconnect you thats due ipv6
crimson onyx
vpn is expensive tho i hate that i gotta pay for a vpn just to play a game
mortal steppe
are you from germany ?
crimson onyx
im from the US bro
mortal steppe
you dotn have to pay for a vpn lmao
slim spruce
A VPN that supports dual stack will fix this, otherwise you need legacy ipv4 support.
crimson onyx
A VPN that supports dual stack will fix this, otherwise you need legacy ipv4 sup...
is this true Swan
mortal steppe
yes thats why i todl you it's easier first to try with a vpn, if it work you can then call your isp for geting an ipv4
you could just go with free trial of any vpn if you dotn want to bother finding a free one
(sorry for response delay 6:30 modem restarting for refreshing ip)
crimson onyx
do you know any free vpns
slim spruce
a free vpn is less likely to support dual stack
I think nord vpn has it as an extra fee
mortal steppe
well i know you can do it fror free on aws with free tier
crimson onyx
is proton vpn good
mortal steppe
but it's probably not the easiest thing to do if you dotn have much technical knowledge
crimson onyx
i just downloaded it
crimson onyx
are VPNs hard to delete im not sure if this is like hella weird to remove
mortal steppe
nah you just uninstall it
crimson onyx
ok its running right now
mortal steppe
and for the aws one it's not even on your HW but on the cloud and you setup the connection trough the vpn
crimson onyx
ok lets see if it works god damn man
mortal steppe
finger crossed
crimson onyx
yeah man I just wanna have fun with my friend he bought it all cuz of me
disconnected me before the raid even started
i give up i got school tomorrow im going to bed
mortal steppe
well gn
obsidian plume
Hello everyone, a buddy and I have the problem when we play streets that we get game crashes almost every round, the discord fly out, the microphone is no longer recognized. Sometimes even a blue screen and the whole computer crashes. Top hardware is at the start and no problems at all on the other maps. Can anyone help?
stuck totem
Anyone know how to fix BSOD?
i have tried everything my games just frezes and get bsod after no idea how to fix it
loud moss
what bluescreen error
ancient coral
I haven't been able to go into any games in fact I haven't been able to play the game at all since every time I try to join or reconnect it saids game aborted. Pls help me
spice bear
Hello guys ! can someone suggest me what to change in my config to get more than 50 fps ? Thank you !
https://www.userbenchmark.com/UserRun/60264038
ancient coral
It also happeds right when it is awaiting server response or when it is loading loot
light crystal
Hello guys ! can someone suggest me what to change in my config to get more than...
You should have above 60fps with this setup for sure, make sure u have tarkov on sdd, u have power settings set to high, and that u are using turbo mode on cpu. Also make sure u have right settings in tarkov/nvdia
loud moss
Hello guys ! can someone suggest me what to change in my config to get more than...
dont use userbenchmark to get an accurate listing of how it will play, since this is a laptop I would try to stay plugged in, making sure the game is on an ssd and testing different graphics settings
ancient coral
This is all I found on it pls help me I really want to play the game I haven't been able to do one raid with out it happing 😭😭https://forum.escapefromtarkov.com/topic/130217-game-aborted-try-reconnect/
quiet summit
This is all I found on it pls help me I really want to play the game I haven't b...
Try and clear cache + Verify integ on launcher.
ancient coral
I have
spice bear
You should have above 60fps with this setup for sure, make sure u have tarkov on...
it's not a laptop ! Tarkov is installed on the SSD, in ultra low i get 59-60, but i play with medium settings and DLSS on and it's 50 average still..
quiet summit
What are your specifications?
spice bear
dont use userbenchmark to get an accurate listing of how it will play, since thi...
with everything on low : barely 60
with everything on ultra : 30-40
loud moss
monitor ingame usage and temperatures
ancient coral
Max on gpu cpu is like 30 temp us 70 to 80c
ancient coral
Also if this helps the max my ping gets too befor it kick me out and saids that is 160
light crystal
it's not a laptop ! Tarkov is installed on the SSD, in ultra low i get 59-60, bu...
yes its not a laptop but there is also a power mode on pc so make sure u have the highest not like balanced or low or smthng so it uses full power of your cpu. Also nvidia settings have the same options so make sure they use full power of gpu too. Also use High/Medium textures not low and everything else on low, uncheck the squares etc. And im not sure but dlss is bad and doesn't make a difference so u could actually just disable it and have same fps no? At least for me i dont see difference in fps.
ancient coral
I figured it out
BattlEye has provided native Linux and Mac support for a long time and we can announce that we will also support the upcoming Steam Deck (Proton). This will be done on an opt-in basis with game developers choosing whether they want to allow it or not.
Pls devs 🙏 allow this so I can play anywhere
trim wharf
how can i fix loading times. I have a good PC to run tarkov but cannot load tarkov if that makes sense
coarse crater
how can i fix loading times. I have a good PC to run tarkov but cannot load tark...
put game on ssd
trim wharf
put game on ssd
are you able to clear cache on tarkov
coarse crater
If you're having issues yeah
The only negative it has is having the first time you open the game take longer
quaint spear
The game black screens on my main monitor when it's in fullscreen and tabbed in, only on my main monitor
randomly fixed itself yesterday but the issue is back again
ivory dirge
Hey guys, Ever since the "launcher" was hacked to this day since then I always get a blue screen after a couple of rounds when I play Tarkov? Tonight when I go to sleep I want to uninstall and reinstall it but does anyone have any other suggestions on how to fix it?
hollow coral
how to activate the helmet flashlight
dry kettle
how to activate the helmet flashlight
There’s no bind for it so you need to turn it on on your gun then throw it in your helmet
“Throw it on”
dawn arch
uhhh what the fuck is happening?
violet vale
been having a problem with the group system and on launch.
Get constant Authorization errors and when I launch the game it will give me error on post and not launch frequently, group system does not work most of the time, invites do not come through to me, and whenever I launch the game will typically have no access to flea market or traders for a few minutes until error code 0 pops up, happens after raids as well
tried reinstalling game, launcher, verifying files.
marsh oar
uhhh what the fuck is happening?
Look like your floor finished upgrading
mortal pawn
how to fix the the stuttering whenever people/scavs are shooting at you? Everytime I get into a firefight, I lost it because my screen just starts to stutter and freeze up. Specs: 1070ti, i7 8700k
marsh oar
how to fix the the stuttering whenever people/scavs are shooting at you? Everyti...
What's your RAM?
small torrent
3rd time in a row this has happened. can anyone help?
marsh oar
3rd time in a row this has happened. can anyone help?
on the bright side you don't pay for it. Buy Grizzlys, they're cheaper for healing after each raid and it levels skill
small torrent
on the bright side you don't pay for it. Buy Grizzlys, they're cheaper for heali...
thanks 🙂
marsh oar
Np, it's just a game bug that hasn't been fixed yet, I actually haven't seen that happen
mortal pawn
What's your RAM?
16
marsh oar
16
Some maps like Reserve, Lighthouse (I'm pretty sure), and Streets of Tarkov require a lot more than 16 Gb to smoothly, there are possibly ways to get around it, but i don't know them well enough to tell you to do them lol
placid bay
im lvl 8 with no access to the flea market, i just found a terra group labs green keycard on my scav, was wondering if i should sell to therapist, or use it on labs. mainly wondering the overall value of the card
boreal dagger
i did a scav raid and i put all the stuff i got into my stash only for this backend error and than when i went to my stash everything i got was gone and my scav was used
obsidian owl
loud moss
urban tulip
Is servers back up yet or no?
fickle sluice
im lvl 8 with no access to the flea market, i just found a terra group labs gree...
please dont sell it to therapist
rotund isle
Is there still no fix to the shadow flickering that's came about after patch 0.13, done tons of research on tons of forums, tons of videos, devs haven't mentioned a word of it though it seems to be an issue a good handful of community is experiencing.
inner cedar
im lvl 8 with no access to the flea market, i just found a terra group labs gree...
Green card is like 60 mil on the flea market, wait to sell it there
lapis marlin
Anyone know of a discord community for brand new players?
obsidian bronze
??sherpahub
grand sandBOT
jolly rock
Green card is like 60 mil on the flea market, wait to sell it there
bro he would need to farm roubles like crazy to list it for that price
just sell it for the highest amount you can at that lvl it doesnt matter if its 60 or 50 mil or even 30
oak sable
someone know solution to that problem ?
gleaming valley
fixed streets memory leak by using more more memory?? i averaged 17% before, now its 40% average?
radiant pollen
fixed streets memory leak by using more more memory?? i averaged 17% before, now...
suprise. bsg "fixes" 😄
versed rose
fixed streets memory leak by using more more memory?? i averaged 17% before, now...
I’m at 90% all the time
16 gb of ram
radiant pollen
I’m at 90% all the time
depends what texture quality settings you have, high = used to cause 98% ram usage
versed rose
I have low
radiant pollen
see 🙂
gleaming valley
none of my settings changed from last night, new update, 40-45% usage now.
radiant pollen
none of my settings changed from last night, new update, 40-45% usage now.
u playing on high texture quality?
if so, try mid for science 😄
inner cedar
Medium fixed all of my streets problems
radiant pollen
Medium fixed all of my streets problems
same for me
frozen socket
so stuck with this over and over everytime i try to reconnect guessing my gear now all lost
vivid briar
damn... i love EFT but could never play it like other people since 2 months i have it joining a server playing 5 min and then getting kicked because it says [Server connection Lost] can anyone help i wish to play the game normaly with out that issue its every game i could never touch any normal round i always die while i try to reconnect please please someone help me out
quiet summit
damn... i love EFT but could never play it like other people since 2 months i ha...
Disable any antivirus, stuff like that
Verify integ on your launcher, clear cache
relaunch
In that order
vivid briar
Disable any antivirus, stuff like that
i will try thanks... hopefully it works
vivid briar
Disable any antivirus, stuff like that
i did never have any anti virus pogramms and clear the cache i did that 1 month ago 4x times never worked
quiet summit
i did never have any anti virus pogramms and clear the cache i did that 1 month ...
I would double check your servers on your launcher as well
If you're set on Auto, change to manual
vice versa
bleak hedge
after the update I can't sell at auction
slim spruce
If you have problems downloading/installing the update/game :
We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link : http://cdn-11.eft-store.com/client/live/distribs/0.13.0.4.22529_569f9cd8-f73e-46f3-b69c-d50b019c5e5f/Client.0.13.0.4.22529.zip
Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe
After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT.
Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.
supple flax
I downloaded the update for tarkov and now whenever i press play on the launcher the game starts up but i sit in the loading screen forever and nothing ever happens, ive restarted my pc and and have relaunched tarkov multiple times waht do ido
slim spruce
I downloaded the update for tarkov and now whenever i press play on the launcher...
verify integrity of game files
supple flax
Integrity check right?
slim spruce
Integrity check right?
yes
trim wharf
what do i do?
radiant pollen
Stim bug still not fixed, if u use any item which provides you +1 skillpoint which u have on max level (elite) u use the elite bonus = im permanent overweight. super anyoing , since more then 4 weeks. @hard storm @grim hatch
should not be that hard to fix imo...
quiet summit
Stim bug still not fixed, if u use any item which provides you +1 skillpoint whi...
Please submit a bug report on the launcher, please do not ping them.
radiant pollen
oops i did it again
quiet summit
. _ .
robust elbow
keep getting kicked out of game saying game aborted but stuck in riad???
how do i fix? says im still stuck in raid and cannot join
slim spruce
@tacit crater This is not a place for bug reports. See the launcher for that.
gaunt zodiac
Can someone help me please? sometimes the server disconnects me the moment it finds other players (because my duo still joins the server without me)
I do not lose my gear or anything but I don't get to reconnect
gaunt zodiac
so stuck with this over and over everytime i try to reconnect guessing my gear n...
It's pretty much the same as this
lime lotus
hey I'm brand new to the game
I am wondering is it not allowed to use crosshair overlay?
I've seen people saying it doesn't help, but all I need is an idea where the center of my screen is
slim spruce
I am wondering is it not allowed to use crosshair overlay?
It's cheating
chrome ledge
has anyone reported the mp5 that you spawn with as a scav, the aim is way off from where the sigts say it is. The actual aim point is way higher.
slim spruce
<@568856881314136085>
you can not use DLSS on that low of resolution
loud moss
whats up with the resolution?
tough sky
i have a question
slim spruce
<@568856881314136085>
Please use a higher 5:4 resolution with that aspect ratio.
and it will show
dawn arch
that's the highest 5:4 aspect ratio visible for me in game
slim spruce
that's the highest 5:4 aspect ratio visible for me in game
It must be higher than 1920x1080
loud moss
youve got a pretty old monitor for that setup
tough sky
when does every wipe happen?
loud moss
6 months
dawn arch
yeah, i probably need to get a better one
loud moss
get yourself a decent 1080p 120/144hz or 1440p display
dawn arch
oh well, any time i try clicking a resolution higher than 1280, it automatically snaps back to 1280
loud moss
you'll be able to handle 1440p fine on your card
dawn arch
thanks for letting me know, at least
gaunt zodiac
Can someone help me please? sometimes the server disconnects me the moment it fi...
I've asked about this bug several times and no one ever answers me
btw it never happened in any wipe before
stiff herald
I can't get past the "Verify you are human" on the website trying to log in to update a support ticket. Anybody else having issues connecting to the website?
slim spruce
I can't get past the "Verify you are human" on the website trying to log in to u...
Try on another browser.
stiff herald
I hadn't gotten to Edge yet. I had tried Opera and Chrome and both crapped out. Edge got me passed it. Thanks @slim spruce .
slim spruce
smoky mauve
what do I do for error 104006? (A required privilege is not held by the client.)
slim spruce
what do I do for error 104006? (A required privilege is not held by the client.)
Is that a translation or what it says?
smoky mauve
Is that a translation or what it says?
what is says when trying to install
slim spruce
what is says when trying to install
Start the launcher as admin.
reef folio
is the tarkov site down for purchase it wont let me by tarkov
slim spruce
is the tarkov site down for purchase it wont let me by tarkov
Works for me, what is the problem?
smoky mauve
Start the launcher as admin.
No error code this time but the install is stuck at 0
slim spruce
No error code this time but the install is stuck at 0
Wait a couple minutes.
reef folio
im trying to buy tarkov eod but it say cannot buy contact customer support
slim spruce
im trying to buy tarkov eod but it say cannot buy contact customer support
What error exactly?
slim spruce
3032
You will need to contact xsolla support as that error means they blocked you for the charge back.
reef folio
is there a number i can call
slim spruce
is there a number i can call
Unfortunately not. You must use the xsolla live chat or ticket system.
azure anvil
I've seen people saying it doesn't help, but all I need is an idea where the cen...
technically it’s cheating but it’s fully useless, way better off using muscle memory/laser on the gun
reef folio
Unfortunately not. You must use the xsolla live chat or ticket system.
how do i get to live chat
slim spruce
how do i get to live chat
It's on the purple button that takes you to the Babka website.
reef folio
then what when im in the website im not seeing it in here
reef folio
and i log in and i dont know what to do there is no where to go
slim spruce
@flat sigil to use mod mail your dms to server members must be open
slim spruce
and i log in and i dont know what to do there is no where to go
There should be ways to contact them when you log in.
Otherwise please submit a ticket on the main website in the image.
It might be down for business hours perhaps.
slim spruce
Don't share personal info.
I see that 1 min
Just a website error?
Try another browser perhaps.
spark totem
Hello, my game is not downloading
slim spruce
Hello, my game is not downloading
Are you on 0/0 downloading?
spark totem
Yea
slim spruce
Wait a couple minutes.
spark totem
Ok
umbral moss
So after this last update im having serious issues trying to just get into the game. The launcher takes 2 full minutes or more while it flashes checking game before opening an unresponsive window that crashes 90% of the time, if I wait like 10 minutes I might get into the lobby
the 2 raids ive been able to play tonight both crashed when I died or extracted as well
just getting to the lobby is like dial up in 1996
ive restarted my PC, did a full shutdown and reboot, should I check for NVidia updates or resintall tarkov or what?
never had any issues with tarkov besides the occasional menu bug when moving items before this last update
my hardware monitors are also not pegging out, it's like tarkov itself is being wierd. Ram utilization is around 7mb of 32, CPU utilization never goes higher than 50%
but task manager reports the window the launcher opens as not responding, I'll get the spinny loading wheel on a black screen and if I wait a really long time the lobby might open
analog plover
After this patch i cant load into bigger maps , shoreline crashes my pc twice in a row, somehow loads in the third and the game has no stutters or lags . Just looking for a solution for the game / pc crash when youre about to deploy in raid
amber flax
having an issue where my download is stuck at 0/0mbs, cant download the game at all
hollow harbor
I need help, everytime i try to load in it won't let me,I'm just tryna run factory
steel verge
I need help, everytime i try to load in it won't let me,I'm just tryna run facto...
Are you sitting on matching or anything else?
amber flax
cant even open launcher anymore
hollow harbor
I load in all the stuff but the second it trys to put me in it kicks me
umbral moss
cant even open launcher anymore
having more or less the same issue. BSG broke something 😦
amber flax
This folder does not contain the correct version of the game. Please check the specified installation path and try again. "C:\Battlestate Games"
shit dont make sense
I paid $100+ on this game just for it to not even start shit blowing me
fossil delta
Guys, any idea why Z-blur stopped working for me? When I turn the option ON, literally nothing happens, no blur on the weapon :/
steel verge
I load in all the stuff but the second it trys to put me in it kicks me
Try clearing cache
bitter remnant
My audio completely disapears minutes into loading up tarkov, any ideas? 😦
bitter igloo
having an issue where my download is stuck at 0/0mbs, cant download the game at ...
??faqlauncher
grand sandBOT
bitter igloo
and if it's already updated and saying check install path, reset the path in the launcher manually.
which typically happens if you move the game off the C drive
bitter remnant
Any ideas on what is stopping my audio when Ive launched tarkov?
All audio is lost, including windows sounds, youtube, etc
versed iris
am I missing something? what does it specify durability for a rig? 
obsidian bronze
All audio is lost, including windows sounds, youtube, etc
Lost audio completely?
This can happen sometimes after driver updates, I experience it a ton, what works for me is unplugging the audio, and reconnecting it 🙂
bitter remnant
my 3.5mm i believe ws the culprit, ive changed to USB interface for my headphones and has fixed what Iwas experiencing
strange tundra
I dont know whats happining in the cellar bei the hermatic door exit on reserve, but i think theres a party goin on…
obsidian bronze
I dont know whats happining in the cellar bei the hermatic door exit on reserve,...
They already know about it,
They'll fix it once the party is over 
strange tundra
smoky mantle
fuck flechettes
hollow fox
does traitor scav -0.1 rep grow as he goes lower just as normal scavs the higher to more you lose ?
quiet summit
does traitor scav -0.1 rep grow as he goes lower just as normal scavs the higher...
Can you reword that question?
hollow fox
let us say im rep above 6 by fence and if i kill i scav i lose something around -0.98 for killing a scav, If a scav is killing multiple scavs often and goes lower does that grow for him as well ?
or its always for them -0.1
quiet summit
let us say im rep above 6 by fence and if i kill i scav i lose something around ...
It should be consistent
Until you go above 5.99
Reputation then tanks you back to 5.99 upon penalty
hollow fox
but if they reach their - rep where they will aggro scavs from start will they lose even more or still -0.1 ?
quiet summit
It should still be consistent
-4.99 I believe is KOS rep
(I'm saying it's Linear aside from above +5.99 rep)
hollow fox
ok thx for the fast reply
dawn plaza
i got a lil prob i have benn waitin for the session start for like 10 mins now
robust elbow
anyone else having issue where if you hit esc the game minimizes
umbral knoll
can anyone help? I cant find the tarkov game in NVIDEA control panel. Been searching a lot lately
slim spruce
can anyone help? I cant find the tarkov game in NVIDEA control panel. Been searc...
Did you install with the manual way or with the launcher?
umbral knoll
Did you install with the manual way or with the launcher?
i think launcher
slim spruce
i think launcher
What are you trying to do after uninstalling?
umbral knoll
What are you trying to do after uninstalling?
im not trying to uninstall
im trying to change my NVIDEA setting to optimize
slim spruce
im trying to change my NVIDEA setting to optimize
Program settings > add > find the tarkov game exe
umbral knoll
Program settings > add > find the tarkov game exe
thank
umbral knoll
it would be the browse button on your image
i know, thank you
slim spruce
What's the file check error?
what error, exactly?
umbral knoll
Program settings > add > find the tarkov game exe
I still can't find it. Where should it be?
slim spruce
I still can't find it. Where should it be?
By default C:\battlestate games\EFT\escapefromtarkov.exe
umbral knoll
By default C:\battlestate games\EFT\escapefromtarkov.exe
with BE or without
slim spruce
no be
slim spruce
whenever i try to update
you mean the game uninstalls itself?
slim spruce
Did you install to D and have the launcher on C ?
slim spruce
value null can't
Verify integrity of game files in the launcher
celest tartan
okey
but how can i fix this
@slim spruce the game installs an update file, I think it deletes the file because it can't open it after installing
slim spruce
deletes what?
celest tartan
update file
slim spruce
What do you mean by update file?
slim spruce
after update files gone for example
fully reinstall the game
celest tartan
but everytime i'm installing this shit thing
slim spruce
but everytime i'm installing this shit thing
Even after a complete reinstall?
celest tartan
only updates deleting the files
slim spruce
only updates deleting the files
Did you completely reinstall yet?
celest tartan
i did, rn im downloading the game
slim spruce
Ok
celest tartan
is there any way to talk with bsg crew ?
cause this problem is annoying
same problem like me you can look its english
slim spruce
is there any way to talk with bsg crew ?
I can help with most things like this.
Try installing to C:\program files (x86)\EFT
it might be a permissions issue
That or the launcher is corrupted
Do you have room on C?
celest tartan
what if i put my launcher to c
i dont have
2 ssd 1 is for windows 1 is for gaming
slim spruce
Make sure the folders you're installing the game to have full rights to authenticated users, system and administrator and your windows account as seen here https://www.escapefromtarkov.com/support/knowledge/453
ignore the problem about checksum, see full rights
Do full control for the folders for the launcher and game
celest tartan
i'll take a look after new update
fathom spindle
havent played in a while, i see this is still an issue, got this a lot at start of wipe, then fully reset my pc (after trying many, many things) and it seemed to fix it, now first time playing like a month or so and its back again within 3 minutes of opening game
celest tartan
if that happend again there might be a problem
celest tartan
havent played in a while, i see this is still an issue, got this a lot at start ...
memory problem i guess
fathom spindle
played for years without a unity crash until most recent wipe
celest tartan
whats your memory ?
fathom spindle
page files set as should be
slim spruce
if that happend again there might be a problem
If it happens again check D for errors and do "sfc /scannow" in command prompt as admin
fathom spindle
ive done it all, unless new solutions have surfaced
slim spruce
ive done it all, unless new solutions have surfaced
The most common fix for random issues is assigning more page file to the system
fathom spindle
yeah done all the that stuff multiple times over, no fix then, or now
was what it was set to on 32gb of actual ram
slim spruce
was what it was set to on 32gb of actual ram
reinstall your gpu driver in the custom option with "clean installation" checked for NVidia, and "factory reset" for amd.
And reboot.
also, do you have XMP enabled on the motherboard?
fathom spindle
did that using the special clean removal tool then, but ill try it again
yes and i cycled it, and turned it off back then
to different modes, no difference
slim spruce
to different modes, no difference
What is your ram at? The mhz?
fathom spindle
3600
slim spruce
Try lowering it to 3200 and then try 2400
if that stabilizes things update your bios
solemn flower
Anyone using Exit lag to hop on Columbia servers? For some reason I'm not able to keep a connection since the update.
vivid briar
Umm... I've just run into a glitch where I've sold 42 items on flea, when I went to go and check ragman, the only thing that was on him was the one item I cancelled and was returned and the money wasn't there, when I checked his messages it said it was all received, but I never accepted it and dont have the money... is this an issue anyone has encountered? Just lost 2 mil
ashen reef
F, I'll sell something and check for ya on US servers
ashen reef
Umm... I've just run into a glitch where I've sold 42 items on flea, when I went...
Sold a couple tape and the cash came in fine, maybe the update broke something? I'd try restarting if you havn't.
vivid briar
Will do, just sold some other things and still bugged
torpid finch
anyone else not being healed after raid? even when paying for it?
slim spruce
@tribal stagwhat is the problem?
tribal stag
well 2 things actually. I cant download the installer on teh site. It says 504 bad gateway.
I found a link to an older installer someone posted on reddit so I got that and when I try to install is stays on 0/0 forever so far
slim spruce
What was the link?
tribal stag
What was the link?
slim spruce
That is the correct link for the newest version. About the 0/0 problem, if it's been a couple of minutes please restart the launcher as admin and disable windows defender.
tribal stag
That is the correct link for the newest version. About the 0/0 problem, if it's ...
Thank you! I'll let you know if that doesn't work for whatever reason :)
torpid finch
Also have had a bug recently where if i have a flashlight on my gun, turn it on once in the raid and then off again, my friends can see it on regardless of it being off
torpid finch
anyone else experienced this, and know of any ways to prevent, or if im just choosing the wrong lights?
opaque reef
I started playing Tarkov again a few weeks ago and im having a problem were my mic stops working on discord when im in raid but only when im in raid. It comes back only when I finish the raid and I go to discord settings and change the mic to default and back to my mic, if I do that in raid doesn't work only when im not in raid anymore. I've been searching and there was a few other people with the same problem but they didn't found a solution.
Does anyone knows how to resolve this?
slim spruce
I started playing Tarkov again a few weeks ago and im having a problem were my m...
Wireless mic?
serene vector
So I have been playing tarkov for over a year and never had this problem but I was randomly signed out of my account (EOD) and it says that either my email or password is incorrect when I attempt to sign in. I know both my email and password are correct, and when I try to reset password it says email not found. Was I hacked, and if so is there anything that I can to do get my account back?
opaque reef
Wireless mic?
yes
slim spruce
So I have been playing tarkov for over a year and never had this problem but I w...
Please email support@battlestategames.com for support on this problem.
opaque reef
its tarkovs problem or its mine?
slim spruce
its tarkovs problem or its mine?
Tarkov based problem.
opaque reef
okok, thanks for the help
mint sparrow
So i was in a group with my teammate he started the raid on interchange and we ended up if different raids.
slim spruce
So i was in a group with my teammate he started the raid on interchange and we e...
Please submit a bug report in the launcher.
This way they can get your logs.
mint sparrow
happened 2 times so far in 6 raids
opaque reef
yhe i've sent one
mint sparrow
Please submit a bug report in the launcher.
Thanks will do
serene vector
Please email support@battlestategames.com for support on this problem.
any idea on response time?
winged parrot
any idea on response time?
10 years
serene vector
wooo
tranquil oyster
Any fixes for my 100s of presets randomly getting wiped? :/ how is this still a bug man cmon
low mason
this little loading starts at the bottom right and every item i drag or try to sell starts to blink and cannot move them anymore hapens every time i restart
vivid briar
this little loading starts at the bottom right and every item i drag or try to s...
Verify integrity of game files and also check you're on the right servers... Otherwise restarting your PC may help.
vivid briar
Any fixes for my 100s of presets randomly getting wiped? :/ how is this still a ...
Unfortunately its all server sided, hence people getting other random peoples presets on there account. (Server sided means you can't do anything to prevent it 😦 )
vivid briar
any idea on response time?
Got responses back from them in 1-2 days, I would say 2 days is a good estimate based off my experience.
vivid briar
this little loading starts at the bottom right and every item i drag or try to s...
Also dont sell Vaseline to therapist if its 1/6, its used for a good barter in Med Station👍
low mason
Verify integrity of game files and also check you're on the right servers... Oth...
yes thank you it helped to verify if anyone has the same problem
low mason
Verify integrity of game files and also check you're on the right servers... Oth...
btw spoon kid reference?
vivid briar
btw spoon kid reference?
Also try clearing cache on launcher. And yeah 😄
low mason
Also try clearing cache on launcher. And yeah 😄
ok i will also try that
cursive shell
https://youtube.com/shorts/xdQvm9Marbo?feature=share
These people just don’t deserve to play tarkov
median ruin
🔥
dawn arch
for some reason, the game isn't letting me insure gear
static veldt
Anyone noticed edit preset wont show gun stats right?
i mean hovering on items not working too,
stats always the same...
dawn arch
Anyone noticed edit preset wont show gun stats right?
i mean hovering on items n...
iiirc that's a known bug
static veldt
iiirc that's a known bug
How can i fix it?
dawn arch
idk lol
umbral moss
I haven't been able to run tarkov since the update, outside of 1 scav raid and 1 pmc raid that both crashed on death or extract and took like 30 minutes to load the lobby. I have: clear cache, verify game integrity, manual check for update, full restart of PC, updated NVidia drivers, full power down and restart of PC mulitple times with nothing running but tarkov and still it just bricks on the splash screen. Resource monitors look normal, nothing pegged at 100% usage or anything. GTX1080 i7 7700k 32gb RAM
should I just reinstall tarkov fresh?
slim spruce
I haven't been able to run tarkov since the update, outside of 1 scav raid and 1...
Try an older nvidia driver
I had that fix a similar issue for someone recently.
He tried one driver in the past.
outer dust
Anyone experienced fps drops since this new update
glad kite
anyone have any idea what's going on? i am running low ping in other games, but very high in here
slim spruce
anyone have any idea what's going on? i am running low ping in other games, but ...
Does this happen ingame?
glad kite
Does this happen ingame?
yes, i ran a raid on singapore server and it was 150+ ping
slim spruce
yes, i ran a raid on singapore server and it was 150+ ping
Low ping on other games?
glad kite
yes, like no problem on other games, only high ping in tarkov
slim spruce
This could be a regional issue with your ISP. Do you have a vpn to test playing on?
rerouting issues maybe
slim spruce
No I meant try on a vpn
glad kite
ah i see
slim spruce
If you have one.
glad kite
is there any other possible solution?
slim spruce
is there any other possible solution?
What region?
glad kite
What do you mean what region?
slim spruce
What do you mean what region?
Australia or what region?
glad kite
Oh i am in malaysia, the closest server will be Singapore
slim spruce
Oh i am in malaysia, the closest server will be Singapore
Does this OCE pin apply to you? #community-support message
glad kite
I dont think so
slim spruce
I dont think so
From what you're said, it appears to be an ISP routing issue as well.
Using a VPN to the nearest place to you may help.
glad kite
Okay
slim spruce
You could contact support in a bug report to be sure.
To see if they know of this problem in your area.
They may have better advice that has helped others.
glad kite
Okay, i will try, thank you soo much
versed rose
Why does the left RD have 47 more recoil than the one on the right? There shouldn't be this big of a difference
vivid briar
Why does the left RD have 47 more recoil than the one on the right? There should...
The stock lol and the suppressor garbage
versed rose
The stock lol and the suppressor garbage
Suppressor has 1% less recoil reduction than PRS
And stock isn't enough to make a 47 recoil difference
vivid briar
Suppressor has 1% less recoil reduction than PRS
The nuzzle on the pats makes it lower, it’s a 2 part suppressor compared to the other one that’s only the suppressor
versed rose
I see
umbral moss
Try an older nvidia driver
I had a ticket in with BSG support and they just replied and told me to manually increase my system page file memory, idk why 9156MB was enough before and not enough now. They said for 32gb of ram to have at least 20gb set aside in page file size and that fixed it
slim spruce
I had a ticket in with BSG support and they just replied and told me to manually...
Interesting.
The common wisdom is ram size +50%
umbral moss
game finally gets past the splash screen and loads, still taking much longer than it was before this last update
slim spruce
game finally gets past the splash screen and loads, still taking much longer tha...
Try enabling the ingame memory cleaner.
umbral moss
word for word this is their reply:
The issue is probably caused by the lack of a paging file size in your OS, you need to configure it manually.
To get to the paging file settings, press the Win + R keys, enter "SystemPropertiesAdvanced", click the Settings button in the Performance tab, in the next window select the Advanced tab, then locate the Virtual Memory section and click Change, this will open the paging file configuration window.
When setting up, follow the next rules (in descending order of importance):
- The paging file should only be installed on one of your "fastest" SSD drives. On other drives, you need to disable it.
- Recommended paging file size: with 16GB RAM or more - at least 20GB (20480 MB), with less than 16GB RAM - at least 25GB (25600 MB). The value must be entered in both parameters: "Initial size" and "Maximum size".
- If possible, the paging file should be installed on a drive different from the game installation location (also, if possible, not on the OS drive).
After setting up the paging file, please restart your PC and check for the issue without running any other applications other than the game.
umbral moss
Try enabling the ingame memory cleaner.
I've always had that option on
carmine mountain
keen meteor
Hello Fellow PMCs , I am having trouble to log into my account. i am simply not receving any emails to verify my login. Neither from the Web login nor the launcher. however the last mail i recived was two weeks ago. Maybe someone here can help. support ticket is already out. Im sure the problem isnt on my end since i was never having trouble reciving bsg mails and i havent changed anything with my mail account.
mighty raptor
This is the second time this has happened and only happens on tarkov and only this wipe. Please help
steady cosmos
Why does the left RD have 47 more recoil than the one on the right? There should...
Because the right one has a significantly better foregrip, stock and suppressor+mbrake combo
steady cosmos
This is the second time this has happened and only happens on tarkov and only th...
Memory issue. Check your ram/ram usage in game
vestal shuttle
Hello Fellow PMCs , I am having trouble to log into my account. i am simply not ...
ur gmail out of storage
happened to me my email was loaded couldn't receive anymore emails from anything
keen meteor
Sadly not my problem.
vagrant radish
haughty remnant
anyone can help?
can not buy anything off traders?
or is it already a known bug at BSG?
obsidian bronze
Bottom of the left side click "Fill items"
haughty remnant
omg lol didnt saw that ty XD
obsidian bronze
❤️
tulip jetty
any tips to make painkiller effect less grainy
it hurts my eyes and they get tired very easily cuz of that
eager gyro
sharpness 0, apart from that, not much you can do @tulip jetty
tulip jetty
sharpness 0, apart from that, not much you can do <@356358009489719296>
where is sharpness
eager gyro
graphics settings
luma sharpen in pfx
need help with sew it good 3 if anyone can help. EU
eager gyro
flashlights are bugged rn ye
pearl steeple
just downloaded the technical update and the game wont load after the launcher anyone with issues?
snow urchin
R5 5500 or r5 3600 for tarkov?
glad kite
You could contact support in a bug report to be sure.
any idea what the support mean by full right for the current user?
slim spruce
any idea what the support mean by full right for the current user?
see the rights part of this page, ignore the part about checksum https://www.escapefromtarkov.com/support/knowledge/453
They want you to do this for the game folder and the launcher folder
Do it for admin, system and your current user profile
full rights
glad kite
but the problem still there ._.
slim spruce
but the problem still there ._.
Even after doing that?
glad kite
yes
slim spruce
restarting windows?
glad kite
you mean restart my pc？
slim spruce
yeah
glad kite
i will try later, my laptop is not with me XD
tulip jetty
why is that i want to upload something on the market and the market load forever
i even restarted the game
slim spruce
Please reply to the support ticket
glad kite
okay
vivid briar
Why does every item on flea for me have the cheapest prices locked for so long?
slim spruce
Why does every item on flea for me have the cheapest prices locked for so long?
make sure your windows time is correct and resync it
steel verge
Would overclocking my CPU help the game run better?(more frames, less stutters etc)
slim spruce
Would overclocking my CPU help the game run better?(more frames, less stutters e...
Probably not
that may just cause more crashing
steel verge
Ok thx
raw salmon
Need help, since last hotfix I have issues with huge RAM consumption from Tarkov, nothing changed in my PC and options, before it, I was playing tarkov on high settings on Streets with over 120fps. Tarkov is eating my whole ram in 50% of time i join any raid. Sometimes it's alright, sometimes cannot even move, and I have consumption above 16GB of RAM... O_O, before I had max 10-11GB
Menu in tarkov is FKN awesome, click one tab and its opening 10s each XDDD
It's not my hardware, it's your software
i cannot play ith in this state, im processing a ticket to support
slim spruce
I have 32GB of ram and that is completely full and I use 20GB of page file on top of that on streets.
raw salmon
I said: I was playing dozens of raids on streets with over 120fps and no problems, explain me, why now I cannot play after last hotfix of 0.13.0.4
light crystal
Anyone having flashlight bug? Like i dont use flashlight but my teammates still see light sometimes. Not as bright as with flashlight on but still
loud moss
known bug
light crystal
And i see now, some of my m4 have thor and jailbreak put on, but you actually can't but them on together? It was a bug that ppl used ?
raw salmon
I have 32GB of ram and that is completely full and I use 20GB of page file on to...
Now compare the first video with this second one (I restarted the game):
slim spruce
Now compare the first video with this second one (I restarted the game):
The problem is in the game, indeed. It's a memory leak.
raw salmon
Thank You for this information, now I'm more reassured that it's not a hardware problem
snow urchin
Thank You for this information, now I'm more reassured that it's not a hardware ...
I had this on my old pc
Mine would crash instead
umbral moss
i cannot play ith in this state, im processing a ticket to support
I had a similar issue, I had to manually set my page file size in windows to be >25gb w/32gb ddr4 ram
trail dune
WHAT HAPPENED
i feel like its best to unistall and redownload
cause maybe a file was corrupted or somethin
raw salmon
BSG fix your fuckin MEMORY LEAKS FFS
those russian hands cannot even fix anything in HOT FIX
🤡
cedar sand
Do you have Binaural audio enabled?
I experienced issues exactly like you today and they went away as soon as I unchecked binaural audio
I was getting disconnected and some stutters, turned it off, no issues back to normal
raw salmon
I'm reinstalling whole game, it's stopped working on all maps by now...
raw salmon
Nothing changed, game is fucked
turbid badger
My bet is that he has hacks turned on and by mistake accidentally he pressed fire LMB button when aiming directly at my friends head wherever he was, and killed him
median ruin
@turbid badger please do not name drop people regardless if they are a hacker
Your report was enough 🫡
vivid briar
I was getting disconnected and some stutters, turned it off, no issues back to n...
Yeah for some reason binaural Audio negatively affects frames
turbid badger
<@183934160195420160> please do not name drop people regardless if they are a ha...
Thnak you
arctic trench
I get this messages in the last time rly often while I am trying to mod my gun, just annoying. After that my modification is gone , and I need to start from beginning and I get the same error, after second or third try it works...
slim spruce
I get this messages in the last time rly often while I am trying to mod my gun, ...
Try manually in the stash.
arctic trench
Same error
slim spruce
Same error
One of your items might be glitched. Move one item and wait 5 seconds and repeat that until you find the glitched item.
arctic trench
slim spruce
Something about the receiver is glitched.
arctic trench
Hmm , but if I lose me gun, and by the staff from the flea it will hapend again, like yesterday. But still thank you for u help ❤️
lyric siren
Hi for everyone.I have a trouble to access the game, when I try to login via the launcher I have a message: "error on post https://launcher.escapefromtarkov.com/launcher/login?launcherVersion=12.12.3.1964suspicious behavior. CF-RAY: 7b3aa1c23fa302ed-MIA.
Even when I try to access escape from tarkov web site I have access denied error code 1020.
I need support with this issue.
slim spruce
Hi for everyone.I have a trouble to access the game, when I try to login via the...
See the help for this error on this page, it involved emailing support with your IP and the cf-ray id so they can unblock you. https://www.escapefromtarkov.com/support/knowledge/426
safe zenith
Do you have the new fatigue bug ?
lyric siren
See the help for this error on this page, it involved emailing support with your...
@slim spruce thanks for the info, I'm going to try this
vivid briar
WHY TF IS THIS STILL HAPPENING ON EVERY ITEM!
slim spruce
WHY TF IS THIS STILL HAPPENING ON EVERY ITEM!
Check your windows time and resync it. Restart the game.
vivid briar
I did that XD
slim spruce
Then it's a server issue.
vivid briar
But my mate isnt having an issue on the same server as me
that aint going to help anyways XD
slim spruce
If you have problems downloading/installing the update/game :
We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link : http://cdn-11.eft-store.com/client/live/distribs/0.13.0.4.22561_5650880c-2a92-4f35-91cd-1e172b33689d/Client.0.13.0.4.22561.zip
Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe
After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT.
Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.
regal turret
is there a reason i keep getting disconected from sever?
slim spruce
is there a reason i keep getting disconected from sever?
see here for tips https://www.escapefromtarkov.com/support/knowledge/439
meager tulip
Anyone else getting this stuff ?
slim spruce
Restart the game and try again.
meager tulip
Keep getting this and similar shit like ext server error and stuff
i get it when ever i first come on tarkov and stash manage
meager tulip
good question
i have another question rq then ill test
Do you ever get the glitch on dead bodys when you just cant loot them?
I have a clip if needed but on streets some times there is just bodies that are unlootable for some reason
slim spruce
It's a rare issue but yes. ALT F4 and rejoin and the items are probably gone somewhere else.
That's desync of item location.
meager tulip
Yeah i saw another pscav with the same weapon and body armour bag etc, but i will try that next time fs
yeah website fine
slim spruce
It's probably just random server issues.
meager tulip
Its just for some reason when i hop on and collect my insurance do some crafts then i get a random one yeah
its not a big deal tbh and i have been getting no game aborted anymore too since the update which is good
okay so after coming back to the game i am now stuck at this
i cant go back or recieve all, the insurance was the vpo tac sport and a vpo mag but now its just this
aight disregard we good now
paper valley
i just reset my computer and now i cant even log into tarkov i waited the timer then tried to log in again but the timer came back up
slim spruce
Can you get to escapefromtarkov.com fine?
paper valley
yes
slim spruce
Unfortunately you will have to wait, but it's usually not the full time it says, to log in next.
paper valley
thats sad
slim spruce
You could contact support if the timer doesn't lower.
On the website or at support@battlestategames.com. The website ticket system is best.
@paper valley
paper valley
alright thank you
knotty beacon
Is there a place to report nicknames other then ingame? This person doesn't show up when searching for the username in the friends menu.
glad beacon
just received a "critical launcher update", is that normal?
daring moss
Hello Can someone help me with my problem. My specs are:
CPU ryzen 5 2600x
GPU rtx 3060ti
32GB RAM DDR4
POWER SOURCE 700watt
Mother Board : B450M-PRO S
My ram is at 60% use . Cpu same and gpu even lower.And somehow i cant have more then 60 FPS in game . Just had a game with the scav a few min ago on reserve i had around 58 fps . If someone can give me some intel about some specific settings i can do to make it better. Also tried some specific settings from the internet . put everything on low, maxed performance and so on and still cant manage to get more .
The real question is : Is this all the computer can give ? or something its not right.
loud moss
your cpu is going to limit your card hard.
daring moss
your cpu is going to limit your card hard.
i just upgraded my pc from gtx 1060 3gb ,had only 16gb ram ,a lower power source and another mother board and there wasnt much of a diffrence.
loud moss
because your cpu is limiting you
daring moss
because your cpu is limiting you
thank you very much .
rain harbor
Can I submit an error here? I live in Thailand and one of the internet provider (from 4 big companies) have done something with Cloudflare that made us can't connect the EFT game and website
glad kite
anyone knows what is the URL of eft singapore server?
quiet summit
anyone knows what is the URL of eft singapore server?
latent tartan
hi! it seems, that my account has beend banned. when i try to login with the launcher i get an error, and when i try to go to the website i get "access denied". i did nothing wrong afaik, and can't even contact any support since the website doesn't work for me (friends can reach it). has anyone any idea what i can do? edit: i deleted my previous post to add screenshots.
vivid briar
hi! it seems, that my account has beend banned. when i try to login with the lau...
do you have a vpn on
latent tartan
do you have a vpn on
no, i don't. i also tried restarting my modem, that didn't work. til today everything was fine and nothing that i know of changed!
quiet summit
no, i don't. i also tried restarting my modem, that didn't work. til today every...
Are you running a VPN?
latent tartan
Are you running a VPN?
as i said before, no, i don't.
quiet summit
Ha. Ha. Ha.
Reading is fundamental.
Hmmm..
Try and verify your files on your launcher
& Clear your cache
@latent tartan
latent tartan
Ha. Ha. Ha.
i tried clear my cache, and several browser. since i can't log in idk how i could verifay my launcher files?
quiet summit
You're updating from coming back a while ago?
latent tartan
no, i played since the day before yesterday ... about 500hours in the last month. it worked fine!
quiet summit
mm...
Suspicious behaviour. CF-RAY
May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress (you may use https://www.whatismyip.com/ service for that). You may contact support via site https://www.escapefromtarkov.com/support/contact or by an email support@battlestategames.com.
(Sourced https://www.escapefromtarkov.com/support/knowledge/426)
latent tartan
i wrote an email to the support e-mail adress. i think it's something with my ip
latent tartan
i can't open the support link 😄 but i hope they answer me via email
quiet summit
Yes
merry crypt
Hi! have not received a verification email for 3 days! My account is registered on a @stone karma.de address. But had no problem with it until now. Everything worked fine, and the I installed an Bios update...
-enough space in mailbox
-checked spam
-no block
-eft addresses are on whitelist
-mailprovider confirm that nothing got blocked
-disabled firewall
-set up rule for the launcher
-started the launcher as admin
On the website I am still logged in. I either recive an email when I try to open the security settings on the website.
is there any trick to solve this issue?
hybrid knoll
does anyone know to fix error connect to server auth?
brave merlin
whens wipe
merry crypt
Thank you for the answer. I have tried all of these tips. I have also already opened a Support ticket. Unfortunately, I have not received a response for 3 days.
How did Tan Qi Xian manage to get an answer the same day? I opend it under "Account". is it the correct category?
Does anybody know How long the response time is currently for account problems?
obsidian bronze
Can take up to 7 working days. - Give or take
merry crypt
Can take __*up to*__ 7 working days. - Give or take
thx
round canopy
The same problems, Singapore server
warm depot
Can anyone consistently play scav on streets without running into issues? Now im getting stuck on awaiting session start every other game and have to alt f4
snow cloak
it would be necessary to optimize the lighthouse/street maps of tarkov for players who have a mid-range pc, because unfortunately we cannot expand properly on the game and take full advantage of it we are blocked from doing certain quests so we are stagnating a lot arrived at a time and we get tired then we will do other things (I'm not the big version of the game because precisely I can't play it thoroughly and access all the cards if that would be settled it would be more beneficial for you and for the players because in my opinion it is not only me who is in this situation thank you for reading me waiting for your answer cordially Mr.lefour (tarkov player for 2 years)
slim spruce
If you have problems downloading/installing the update/game :
We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link : http://cdn-11.eft-store.com/client/live/distribs/0.13.0.4.22617_efe625a3-8cbe-4e93-a94f-53284205963d/Client.0.13.0.4.22617.zip
Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe
After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT.
Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.
frail hollow
How long do we have to accept the code gifts in game from the Messenger SYSTEM?
opaque reef
what therapist quest is this?
obsidian bronze
what therapist quest is this?
Unsure. Could be a reserve task.
Have you restarted your game?
opaque reef
when i click on turn in its asks for bandages
opaque reef
Unsure. Could be a reserve task.
Have you restarted your game?
i will restart now
obsidian bronze
Restart your game and see if it changes.
opaque reef
now its like this
obsidian bronze
yep, it’s event I think 🙂
obsidian bronze
As many as you’d like.
Check #beginners-chat #eft-chat . There’s discussions going on about it 🙂
ornate coral
?
inland bison
sounds dumb as fuck
obsidian bronze
Everyone says that instead of just going with the flow and look forward to what could come 🙂
vivid briar
please fix your game...
in germany you often haeee isp not giving you an ipv4, if it's the case you wont be able to connect to the game or will have disconnect all the timee
low mason
i need somehelp i live in the capital city of my countrymy internet there is fine but if move down to my grandmother for the holydays or something my wifi is not fine anymore i have above 220 pings and disconects she lives in a smaller city with only 10000 people anyone knows why the wifi is way worse here?
gleaming bay
My friend is repeatedly getting an authorization error on whenever he exits a raid or sits in the menu that forces him to restart the game. This has persisted since he updated his game yesterday. Has anyone had this problem before or knows a fix? Or will it just fix it self over time?
slim spruce
My friend is repeatedly getting an authorization error on whenever he exits a ra...
verify integrity of game files in the launcher
gleaming bay
verify integrity of game files in the launcher
Hes tried that as well as logging out of the launcher and restarting his pc.
sly lion
any1 else who can't repair some armors with full armor repair kits or traders? like this
steel verge
How do I get a higher version of dlss? I only have available quality and balance modes
left onyx
i just got cheated so blatantly i need a manual ban on this guy: i touched a Slick for 10 seconds and he bullrushed me from radar to pier, extra bullshit cause i headshot him but we can only get PS now thanks very balanced love ricochet very realism. i got video proof uploading now
obsidian bronze
Report via death screen, all you can do
left onyx
standard account fake TTV with US ammo one tap to the face jumping very serious esports gamer
slim spruce
How do I get a higher version of dlss? I only have available quality and balance...
1440p or 2160p
steady lion
Im selling stuff to Jäger but its not upping the spent...