ddb-support

[hushed kettle]

so don't think it will be an every tuesday thing

they usually will post before hand the days when they do site maintenance

[slim narwhal]

Don't think it was maintenance. Just lots of people trying to dl the new DMG at once.

[hushed kettle]

yeah

[uneven lantern]

I genuinely don't know. I've never heard of that happening before. 😅

[hushed kettle]

damn.. yeah first time it happened to me too

was wondering if I should just cancel and buy it on amazon...

lol

i'll give it a week... don't plan on running that campaign anytime soon anyways

[mental rapids]

Where can I get instructions about how all the Magic Item choices in the homebrew MI creator work. Some of them are counter-intuitive and have no instructions on what they do.

[hushed kettle]

i personally watched a couple youtube videos

[regal sky]

Is there anyway of converting old homebrew so that it will work with the new classes? Or do i have to redo all of it?

[hushed kettle]

honestly haven't done that yet so no clue

[uneven lantern]

Honestly, the best way to figure it all out is to make homebrew copies of the official items, then peek inside and steal their secrets.

But there's a long post here that goes over things in a bit more depth:
https://www.dndbeyond.com/forums/dungeons-dragons-discussion/homebrew-house-rules/76031-demystifying-homebrew-updated-with-feats

If you're curious about a specific part, though, ask away.

[uneven lantern]

Pretty sure the only choice is to recreate it from scratch.

Or at least copy everything from the old one to a new one.

[mental rapids]

Thanks, that was a long list and cleared up some things I tried, especially the Modifiers that do not work as intended.

[uneven lantern]

Yeah, Modifiers are funky.

The homebrew tools kind of just present them all from a shared list, but they don't all work on every type of homebrew...

One pro tip, though, specifically for magic items:

If you go to the Magic Items page and open Advanced Filters, "Effect Type" and "Effect Subtype" pull from those same lists.

So you can filter to see which magic items are using any given modifier.

[mental rapids]

Great idea.

[uneven lantern]

(If you don't get any results, that's an indication that your modifier may not work for magic items.)

[mental rapids]

Okay, how do I set a spell or ability for use only once per day (or long rest)? I can see how to make a spell use charges and limit the number of charges, but not how to limit it to only one use.

[timid grail]

hey is the DM's Guide out now, i see it in my Opera GX browser but i don't see it on my Microsoft Edge

[wild abyss]

Is there anything that would prevent me ( as DM) from viewing one of my players character sheets within my campaign? The character is set to public 🤔

[edgy oriole]

Try clearing your browser cache in edge and restart your browser

[edgy oriole]

Not normally - potentially try clearing your browser cache and restarting your browser.

[wild abyss]

I have tried it with multiple browsers, some freshly installed so im not sure thats it

could be though

It is viewable on mobile.. hmm

it is viewable in the mobile app* not mobile browser, to clarify

Hmm. i grabbed the char_id from devtools and can manually navigate to the sheet, the link though seems to be bugged, at least for me. oh well. the workaround suffices for my needs 🤷‍♂️

[timid grail]

thanks

[uneven lantern]

If you want to limit it to once per day, I'd give it a single charge which the spell expends.

(Magic items typically regain their charges daily at dawn.)

[uneven lantern]

What happens when you try to view their sheet?

[wild abyss]

quick reload of the page

some datadog errors in the console, no apparent redirect in network. just a fast refresh back to the campaign page. just for this player though

i lied (mistakenly) - there is a redirect. its not intuitively connected though. to me anyway

[uneven lantern]

What's the campaign name? And the character name?

I think that's happened before when one of those had a # in it.

[worthy raft]

Potion of Speed is incorrectly marked as Legacy

[wild abyss]

it is Elmo's World, Liltina Trickspark (lol) no octos

[viral cargo]

No response on this: #ddb-support message

Also things like "shield +3" are from BR14 but also shown in filter if only searched from DMG24 book. But armor and and weapons +1, 2, 3 are not shown when searching it with DMG24 filter even if they are in the book.

When searching items in "Manage Inventory" it becomes even more strange.

Many things (even normal, nonmagical weapons with new weapon properties) are linked to BR14.

[crisp heart]

I own the DMG2024 but i don't own Xanathar's guide to everything... but when i hover over items in the DMG2024 from the implements tables i get that this content is locked away from me and i need to purchase another book.... is this right - or just an error?

[dire blade]

That looks like an error! Those were reprinted so you don’t need XGtE.

[uneven lantern]

Trying to get more info from the devs. Everything seems fine in the website. I'm wondering if it was a recent fix that just hasn't been pushed to the app yet.

[viral cargo]

Watched right now.
The linking seems fixed in the app now.
Also finding the items in "manage inventory" now

King regards ♡

[uneven lantern]

Sent that in for review. Thanks!

[swift perch]

it looks like if you multiclass Wizard as second class you don't get the Ritual Adept, Arcane Recovery and Scholar features

[fading bramble]

Thats the old version of wizard

youre looking for

not

[past jewel]

One of my players is wanting to play Sea Elf. We are using 2014 rules and I don’t own Tome of Foes. If I bought the book with the new version of Sea Elf in it, would that also give me access to the 2014 version?

[edgy oriole]

No - the Tome of Foes version is superseded by the new version and unless you had the old Tome of Foes, you would not have access to the legacy version.

[uneven lantern]

Buying Monsters of the Multiverse will give you the version included in that book.

[past jewel]

Thanks

[median beacon]

hey team, with the new rules released im looking for the critical role fighter subclass, gunslinger, but it seems to be missing, even with legacy enabled. is this deliberate or an oversight?

[uneven lantern]

Deliberate but temporary.

Just as a note - you’ll note that many subclasses that have been published by our various Partners do not appear for the 2024 classes. We’re working with them to update their content for the new rules, but do not have an ETA for those releases.
https://www.dndbeyond.com/forums/d-d-beyond-general/bugs-support/204813-players-handbook-issues-and-support-thread

[wind heath]

Anyone else noticing an issue with Paladin Domain spells?

I get the option to choose them but they should be additional spells known, no?

[knotty crystal]

How do I check on DDB the stuff that I paid/own? I pre-ordered the 2024 DMG but I'm not sure if it actually registered when I redeemed it

[main cape]

Go to Account > Licenses

[knotty crystal]

Thanks

[undone parrot]

Hi. im a newer dnd player my dm just game me a magic item. a glaive that does and extra 1d4 poison dmage and I was wondering how to roll both for those damage types at once on dnd beyond instead of separately

[rain forum]

I think there's no way to do that automatically. The best course of action would be to create a custom attack action so the 1d4 poision damage roll would appear in your list of action as well. Like this:

[crisp heart]

I've found quite a few entries like this that link to Tasha's or Xanatha's is there a way that i can can flag or give the feedback to a thread somewhere... dont want to keep posting here for each item... i would just be spamming for days ?

[quick violet]

Is there a better way to update a homebrew subclass on DDB to 2024 base classes than to rewrite everything from scratch?

[uneven lantern]

That’s a known issue.

[uneven lantern]

If they’re all on that same page (Random Magic Items), it’s already been passed along. If you’ve found any elsewhere in the book, just let me know where!

[uneven lantern]

I’m afraid not

[fluid warren]

i cant seem to pick mass cure wounds for my cleric

doesnt show up in the spell list

[dire blade]

Are you a 9th level cleric? It’s a 5th level spell.

[fluid warren]

oh-

mb

i thought its level 3 somehow

[wind heath]

out of curiosity is there a known work around? I know on roll20 you can simply drag spells on the character sheet...don't think I can on dndbeyond

[uneven lantern]

For one of my players, I made a homebrew copy of the subclass and adjusted it myself.

[viral cargo]

Some 2024 subclasses like "Death Domain Cleric" or "Tempest Domain Cleric" and other ones could need a "Legacy" symbol behind their names. In app its missing phase wise.

Also as question:
Is their a info if/when some third party subclasses (or generell content) will be available for 2024 classes ? Like the "Inquisition Domain Cleric" from the book "Grim Hollow: Player Pack" arent availabe for it (now).
As i know when PHB2024 came ot their was a talk about it, that its planned and DDB/WotC is in negotiation with the developer/creator.

Best Regards

[crisp heart]

When i go to export a dnd beyond character sheet to pdf, it generates a blank pdf - https://www.dndbeyond.com/sheet-pdfs/Sogrom_134163189.pdf is there a new way to do that now.... i just go to manage, then export to pdf but it doesn't seam to be working today..

[dense viper]

When I click on that pdf link you sent it isnt blank for me. It could be something on your end making it blank

[uneven lantern]

That legacy tag is shown only for subclasses that have been replaced by a more recent version. Only one version each exists for Death and Tempest clerics.

The third-party subclasses can only be added in partnership with the parties that own those subclasses (hence the delay).

[lofty holly]

This doesn’t look like the normal cookie message I see, just wanted to make sure this was safe

[twin solstice]

dndbeyond will not let me proceed past shipping screen for pre ordering the dmg

[uneven lantern]

Yeah, they just switched to this, so that's what you'll see going forward.

[uneven lantern]

In what way does it not let you? What happens specifically?

[viral cargo]

Their also exists only one "more recent version" of the "conjuration", "enchantment", "necromancy" and "transmutation" subclasses for the 2024-wizard but this subclasses have a "LEGACY" note. They are also PHB14 releases, same as "Tempest Domain Cleric"

Whats the difference here ? I dont get it 😄

[fading bramble]

Legacy is the 2014 version

[wise skiff]

Trying to order digital copy of Fizban's Treasury of Dragons and it just keeps telling me: Please enter a valid billing address in order to place the order. Am in Canada but never had this issue before. Address is the same one ive used for years but just won't get past that.

[fading bramble]

Youre gonna want to update/fill in your Province

[wise skiff]

did that 😄

[fading bramble]

Ah, might wanna call your Bank then, i ws encountering the same problem

[wise skiff]

won't go to order review

[fading bramble]

Yeah, thats most likely the bank blocking the purchase

[wise skiff]

righto ty

[fading bramble]

Legacy refers to any older or outdated content. All of the ones you listed have been reprinted in the 2014 PHB, and thus are now considered legacy

[paper geode]

Why is only the Draconic Sorcery subclass showing? I have the other books bought and expanded rules enabled but nothing else shows.

[uneven lantern]

If a more recent version of the subclass exists, the older version of that subclass will be tagged as legacy. This is the case for Life, Light, Trickery, and War.

If a more recent version of the subclass does not exist, it will not be tagged as Legacy. This includes Death, Tempest, and all the rest.

[fading bramble]

Assuming youve already bought the PHB, you might want to check your entitlements

[paper geode]

trying to use Clockwork Soul from Tashas. I still have access to it but the subclass still doesn't show

[fading bramble]

yeah, i would suggest checking your Entitlements

[paper geode]

ok

D&D Beyond is saying I have bought it the digital version

[uneven lantern]

Do you have Expanded Rules enabled for that character?

[fading bramble]

Does it say your entitlements are in sync as well?

[paper geode]

yea

[paper geode]

just a sec

[fading bramble]

Top part of that page should be

[paper geode]

Don't see anything

[uneven lantern]

?tag ddb entitlements

[loud sedge]

Account Entitlements

Account entitlements are how D&D Beyond identifies which content you can access. These are synced automatically in time, but if you're not seeing content you should have access to, visit Account > Licenses.

The Account Entitlements section at the top should ideally say "Your entitlements data is in sync!" If not, it will show a button to manually trigger the sync, after which your content should be available.

[fading bramble]

should read like this

[paper geode]

oh

just a sec

It says it is in sync

[uneven lantern]

Oh wait, you said Clockwork?

[paper geode]

yea

making a Sorcerer

[uneven lantern]

If you've picked the 2024 Sorcerer class, you'll need the Clockwork Sorcery subclass from the 2024 PHB.

If you want to use the TCOE version of that subclass, you'll need to use the 2014 Sorcerer class.

[paper geode]

oh

[uneven lantern]

instead of

[fading bramble]

oh, it doesnt let you use the legacy ver?

[paper geode]

I have the PHB bought though

wait nevermind I'm stupid

I have the 2014 ver bought

not the 2024

eh whatever Ill stick to Draconic Sorcery for now

[viral cargo]

Dont see the difference. The 2024 cleric (with PHB2014 tempest) is same enhanced as a 2024 wizard (with PHB2014 necromancy), no ?

For example both now get their subclass now at level 3 and not at level 1 or 2 anymore. But other features are the same.

So what qualify the 2024 wizard (PHB2014 necromancer) to get the "Legacy"-note, but the 2024 cleric (PHB2014 tempest) to dont get the "Legacy"-note ?

Edit: Btw the 2024 wizard is the only class with "legacy" contented subclasses. Any other 2024 class dont have a "legacy" noted content, even if it is PHB14 or DMG14

[uneven lantern]

Not for any of the ones replaced by the 2024 PHB, no.

[fading bramble]

ic ic

i take it that will also apply to anything that will be later reprinted, or is it too soon to say?

[uneven lantern]

I doubt it? But I have no idea. 😅

[uneven lantern]

Hold up. Tempest here is tagged as Legacy.
https://www.dndbeyond.com/classes/2-cleric#TempestDomain

Looks like they applied it to all the subclasses from the 2014 PHB, because the book itself is considered legacy.

So where are you looking? 😅

[viral cargo]

You talk about 2014 cleric.
I talk about 2024 cleric

[uneven lantern]

The 2024 Cleric page doesn't show that subclass at all.
https://www.dndbeyond.com/classes/2190877-cleric

So again: where are you seeing this?

[viral cargo]

This ?

[viral cargo]

.

[uneven lantern]

Ah, in the mobile app

[viral cargo]

Yeah.
Thats really confusing 😄

[viral cargo]

Next time i write again its a (possible)"app only" thing. Didnt checked it on website cause i thought the app is mirrored by website 😄

You now see what i mean ? ♡ 😄

[uneven lantern]

Yeah, I gotcha now.

Passed that along to the devs for a look.

[abstract basalt]

Hello everyone. I am a middle school teacher and run my schools TTRPG club. I have some students that are going to start being dungeon masters. Their school computers can't access D&D beyond. 😢 I wanted to make them DM starter kits. I have the Uni and the lost horn adventure and the pregens. I wanted to print them copies of the 2024 free rules so they can learn the rules. Is there anywhere I can get a copy of that PDF for them?

[uneven lantern]

I don't believe there is a PDF available for the Free Rules.

But there's the 2014 Basic Rules which outlines how to play, and the SRD that has more player options.

[abstract basalt]

Thank you. That will definitely work for now. Maybe after the Monster Manual releases they will have a full 2024 version.

[uneven lantern]

I believe that's the plan, yeah.

[fading bramble]

Are the maps in the DMG gonna be put in Maps anytime soon?

or am i in the wrong area

[short bolt]

Two questions:

• Is there a list of known DDB issues in the DMG like there is/was for the PHB?
• Is there a list of actual errata that was made to the 2024 PHB in DDB (as opposed to things that may still just not be working properly)? Because I know there are things that are different and seem like fixes, but it's hard to make sure I've caught all the intentional ones.

[uneven lantern]

I’ve asked the devs!

[uneven lantern]

The first can be found here:
https://www.dndbeyond.com/forums/d-d-beyond-general/bugs-support/209691-dungeon-masters-guide-issues-and-support-thread

I haven’t seen any such list for the second.

[short bolt]

Thanks. Hopefully we'll get the latter sooner rather than later. Stealth errata drives me a bit nuts
Since it makes it really difficult to figure out what things are supposed to be

[night shale]

I have a subclass that I made for 2014 rules, is there a way to convert it to 2024 without remaking it?

[uneven lantern]

I don’t believe so.

[verbal creek]

Basically, if a subclass starts at 1 or 2, move it to 3. For clerics, remove their level 8 feature for the 2024 version.

[umbral aspen]

The homepage navigation toolbar doesn't appear for me in Chrome, but it does for me in Safari over the last several months, and through several computer restarts.
I'm using a MacBook Pro, Nov 2023, 36 GB, MacOS 15.0.1 Sequoia.

No change when using Ingognito mode in Chrome.

[edgy oriole]

Try disabling any browser extensions in Chrome - I suspect one of them is breaking something.

[rough vortex]

Am I forced to use the new rule book when making a character now? Is there a way I can disable it?

[fast prawn]

Hi! Does anyone know if DDB took away the option to buy individual assets from books? I was trying to buy a sorcerer subclass, but can’t figure out how?

[edgy oriole]

A la carte buying options are no longer available.

[fast prawn]

Noooo 😭 that’s awful…but ty for answering!

[steep wedge]

Hello, does anyone know if Dndbeyond legendary bundle discount stacks with promotional discounts?

[umbral aspen]

Good idea.

• I turned off each Chrome extension and refreshed dndbeyond.com after each turnoff...no change
• I turned off all of the extensions, restarted my computer...no change
• I logged out and logged back into my account...no change
• I opened dndbeyond.com in Incognito Mode (which should bypass cookies and cache I think)...no change

I'm sorry to hear that this isn't a known issue, as that means that this will continue to be an issue for me.

[fluid warren]

if im adopting to the new wizard in a character sheet, how do i keep the spellbook

[verbal creek]

You keep the spellbook as is. It's marked as a legacy item, but ignore it.

[fluid warren]

no like, how do i keep the spells there

[verbal creek]

The spells are independent from the spellbook.

[delicate gate]

why is bardic inspiration showing up as a first and 5th level feature?

[gray tendon]

I made a level 3 warrior of the elements monk (goliath) on dndbeyond is there a way to toggle Elemental Attunement on or off as currently by default it's listing unarmed strikes and flurry of blows as 15ft and elemental strikes as 20ft, shouldn't these be 5ft and 15ft by default instead of these higher numbers?

[short bolt]

Probably because it changes to short rest refresh at level 5

[viral cargo]

Why are some 2024 updated magic items findable but their 2014 version not anymore.

Like "Ring Of Protection". Find only the 2024 version but not the 2014 anymore. Not in App, nor in Website in the "Magic Item" section.

Also DMG24 spellscrolls (level 2-9) are not findable in Character "Manage Inventory". Only the PHB24 spellscroll (cantrip and level 1) are.

[uneven lantern]

There will be a number of minor updates made to the magic items from the 2014 Dungeon Master's Guide. Any magic item that did not receive any text update, or received minor text updates (specifically in terms of capitalization and/or minor text/grammar changes). If there was any mechanical updates made to a Magic Item, we've created a brand new version of it for the 2024 rules.
https://www.dndbeyond.com/forums/d-d-beyond-general/bugs-support/209691-dungeon-masters-guide-issues-and-support-thread

Ring of Protection is functionally unchanged, so there's just the one item.

Literally the only difference is that it now spells out "Armor Class" instead of using the abbreviated "AC".

[fading bramble]

Speaking of the DMG, any update on the maps

[uneven lantern]

I've passed along the information. I don't know the status beyond that.

[fading bramble]

gotcha

[viral cargo]

Ty very much. Missed that info.

Whats about the spell scroll issue ?

[uneven lantern]

I’ve passed it along.

Seems to be a few different items with that issue.

[gray tendon]

Example of this not seeming correct by default unless I'm misunderstanding

[uneven lantern]

Can you share a link to your character?

All mine show just 5 ft.

And I don't even see a roll called Elemental Strikes. 🤔

[gray tendon]

https://www.dndbeyond.com/characters/131827085

That should be them

[uneven lantern]

Ah yeah. If you go to Features & Traits and click Elemental Attunement, there is indeed an option to turn it on or off.

[gray tendon]

Ah that does seem to fix the first too but not sure why elemental strikes goes up to 20ft and not 15ft

[uneven lantern]

Yeah, that part does seem to be a mistake. I'll let the devs know.

[gray tendon]

Sadly not a secret monk buff then, glad to know its just a bug though

[terse parrot]

So, I just heard back from Support today, and they're telling me that I will receive my physical books after all three are released. I pointed them back to the text on their pre-order page that clearly states, "As they are released, each physical book will be shipped to you free of charge." Now I wait to see how long it takes for them to get back to me.

[sand iris]

wtf thats so weird

i feel like I've heard people who ordered the bundle get their phbs/dmgs already

I was told in my email I'd get contacted by a scalefast agent for shipping and that was a week ago and I haven't heard from them

[terse parrot]

I'm wondering if it's some kind of rule because it's shipping to Canada that is completely buried in small print someplace.

[sand iris]

Maybe, I sent a follow up email and if I don't get a response to that soonish I might just try and get a refund for it at this point

cause I got my DMG a few days ago from my LGS with 0 issue and it was a great experience

[terse parrot]

It's silly, as it's pretty obvious the pre-ordering would indicate that you would like to receive something as soon as possible ... not six months after everybody else.

[sullen rune]

I don’t want to keep adding to my ticket because I heard that puts you further back in the queue

[terse parrot]

The best thing I can suggest right now is patience. It took them more than a month to get to my ticket, but they did get there eventually.

[sullen rune]

Thanks. Not sure why I pre-ordered then. continues my zen meditation

[terse parrot]

I feel your pain.

[uneven lantern]

Orders on that site are given a choice during checkout: to ship them individually or all at once.

If the second option is chosen, all three books will be sent together once they're all available: i.e. once the Monster Manual is released.

[hidden gull]

Hi. Trying to get back into DMing after being out of the game for over a decade. I recently purchased the digital copy of “Dragons of Stormwreck Isle”. How do I download it onto my iPad, so I can annotate it?

[uneven lantern]

You can download it in the D&D Beyond mobile app, but there isn't really an option for annotating it.

[oak forum]

need help with an item i cant change the damage die even though i clicked in replace damage type and put the die i wanted

[terse parrot]

I suppose it's possible that I checked the wrong box by mistake, but there is no way in heck I would have CHOSEN that one.

[oak forum]

what have i done wrong?

[uneven lantern]

The "Replace Damage Type" modifier replaces the damage type, e.g. changes bludgeoning to slashing.

Not the dice.

[oak forum]

so witch is for dice?

[uneven lantern]

There isn't one.

You'd probably have more luck creating this as a custom action directly on the character sheet.

[oak forum]

the 1d12 then its a lie what i would be able to do?

[uneven lantern]

You can go to the Actions tab and hit "Manage Custom" in the top right corner to get started.

[oak forum]

it allows me to add dies tho?

[uneven lantern]

All those fields are always shown.

They're not always relevant to the selected modifier type/subtype, though.

[static lodge]

Hello! How can I print a character sheet from D&D Beyond?

Nevermind, figured it out!

[swift perch]

can't find Elven Accuracy, it worked fine yesterday.
https://www.dndbeyond.com/characters/135475829

[uneven lantern]

Looks like a bug. I’ll let the devs know. In the meantime, you can add that feat by turning off feat prerequisites for that character.

[delicate gate]

So I want to add a set amount of uses for an action on dndbeyond per long rest, how do I do that?

I'm talking about something akin to how you can toggle the sorcerer or monk points on and off

[uneven lantern]

When you add the Action, make sure to give it a Reset Type (Long Rest).

[delicate gate]

i did

is there some type of input I need?

[uneven lantern]

Sorry. Out trick-or-treating. 😅

[cunning crow]

Hi. I am trying to create a Cleric. I am adding the Hermit background but is not showing the Medicine skill in the dropdown. It should be there according the 2024 handbook. Am I doing something wrong?

[uneven lantern]

Once you’ve got the Reset Type, save it, and then look for the Limited Use section at the bottom.

[teal oracle]

Hold up 👀 Did yall change the items so we have to use the new versions?!

Because quite a few of my items on my 2014 characters do not have the option to use the legacy versions anymore. Like the periapt of poison being suddenly attunment.

Who ever made that descision.. the F was that?!

[uneven lantern]

Only the ones that were functionally unchanged should have been updated.

Which yeah, shouldn’t have included that Periapt.

I’ll let the devs know.

[buoyant lichen]

How do I give a fighter Barb's unarmored defense

Dex and con AC

[teal oracle]

Ahh okay gotcha

[halcyon plover]

One issues I see with not keeping a separate entry is that it make harder to confirm fir certain if something is 2024 only or both version at glance , small feedback is maybe putting back the legacy entry just for ease of legacy tracking or adds some note to those item it’s both a 2014 and 2024 item

Like that bit that say from x book in the entry be like 2014 and 2024

[bright bloom]

So, has there been any word on the Party Wizard?

[spring summit]

I need help figuring out how to make spells work

How do I add cantrips and spells and what not on Homebrew?

For a character who doesn't have a class with magic? But they just get in anyways from their racial abilities

[uneven lantern]

After you add a Species Trait, you’ll see an option inside to add a Spell.

You can create a homebrew copy of any official species with spells if you want to peek inside and see how it was done.

[solid kestrel]

Is there no longer any way to find "products I don't own" on marketplace?

[errant garden]

Hello! I just picked up my DMG 2024 and I see there quite a few maps tracking sheets and one very large map. Are there downloadable versions of the tracking sheets and maps available? I also have the DMG 2024 on Beyond

[rain forum]

Yep, those can be downloaded in the Appendix section.

[viral cargo]

A DMG14 item which doesnt got any text updates exists now only as DMG24 item, correct ?
And a DMG14 item which received changes now exist as DMG14 (as legacy) and DMG24 item, correct ?

Now the issue:
Why does this not also functions with BR14 items which now exists from DMG24.
In the picture i send the "Wand of magic missile" is from BR14 and now got released in DMG24 with 100% same wording. But both exists.

Is it possible to futurely adjust it ? If the core books (BR, PHB, DMG) bring updated versions its kinda weird if "same items by different books (BR14 to DMG24)" co-exists, BUT "same items by same books (DMG14 to DMG24)" gets overwritten and only one item exists.

[uneven lantern]

That looks like a mistake. The legacy one is using the 2024 language when it shouldn’t be.

(The 2014 version allowed you to spend any number of available charges; the new one limits it to a max of 3.)

[hot edge]

Hey guys would really appreciate some help

I have created a subclass for the druid, but when i go to character builder i cant see it

I have homebrew enabled and base class of subclass is druid

[uneven lantern]

Are you using the same version of Druid for both?

[hot edge]

I dont have 2024 phb, so yea i think im using same druid

[uneven lantern]

A subclass made for a 2014 Druid won’t be available on a 2020 Ford Druid, and vice versa.

[uneven lantern]

Everyone has access to the new classes courtesy of the Free Rules.

[hot edge]

hmm

i made the character before 2024 rules came

and subclass after

so how can i make subclass for 2014 druid?

[uneven lantern]

I’d first check both druid classes in the character builder.

You want , not .

[hot edge]

ohhhhhh

omg that makes complete sense

is on my characte sheet

is on the subclass

how to i convert my subclass to ?

[uneven lantern]

You’d have to rebuild it, I’m afraid.

[hot edge]

man

[verbal creek]

Yeah. It took me a bit to make a 2024 version of a subclass.

[hot edge]

can i convert my 2014 druid to 2024?

[verbal creek]

Yes you can! You might need to make some adjustments, though.

[uneven lantern]

That’s probably the easier option, yeah.

[hot edge]

would be really apreciated if u tell

[uneven lantern]

I’d add the new class (as if you were multiclassing), copy over the choices, then delete the old class.

[hot edge]

ohh

aight man

really thanks for the support

[uneven lantern]

Should be fixed!

[delicate gate]

how would I go about making a feat which doubles the dice for bardic inspiration and spells which apply to allies specifically?

[uneven lantern]

I don't think you can, other than just stating it in the description.

[delicate gate]

aight

sad

[terse parrot]

I got a canned response for the second reply, so it looks like I am out of luck until February. I won't be preordering anything from the Wizards store in the future.

[sand iris]

damn that sucks

if you have to wait that long it might be worth it to submit another ticket but ask for a refund this time and then just go buy the books locally

or on amazon or something

[terse parrot]

We primarily use digital versions now during play as they're so much faster to search, but it would sure be nice to be able to pull the physical book to read through while I work on my campaign.

[tardy mango]

I helped a player create a charachter, myself being the DM.

In their weapons, there is "light" listed. what is this ?

[uneven lantern]

You can learn more about weapon properties here (including the Light property):
https://www.dndbeyond.com/sources/dnd/free-rules/equipment#Properties

#dnd-rules or #dnd-newcomers can help if you have any further questions about the game rules.

[tardy mango]

thank you 🙂

[gusty abyss]

Hmm, support sent me another discount code for the physical players handbook.

[idle crane]

question what would a tonto be counsidered for a weapon

[fading bramble]

This channel is for support with DnDBeyond

[uneven lantern]

You could try asking in #dnd-rules, though.

[fading bramble]

Wouldnt that be more DM discretion?

[static lodge]

See if anyone else has made a homebrew version, that would give you some suggestions / ideas

[uneven lantern]

That was already answered in #dnd-rules message using the official rules.

[idle crane]

ok

[static lodge]

How do I filter out 2024 items when I do a search for something?

[delicate gate]

is there a way to give a weapon a conditional ability?

I am trying to make one which can inflict fear upon the target failing a wisdom save, but once they are afraid via the weapon said rapier deals 1d4 necrotic damage extra each hit for as long as the frightened condition is active

[remote bone]

Is there a way I can recruit people to join my dnd from this server

I do custom dnds like anime based dnd right now I’m gonna be doing jjk so I need players

[uneven lantern]

Yep! Check #find-a-game for instructions.

[cobalt turtle]

Does anyone have the link the the entitlements page

[peak igloo]

?tag ddb missing

[loud sedge]

Missing Content?

If you're missing something in the character builder, check the following things:

• Your entitlements are synced (Account > Licenses > Account Entitlements)
• The appropriate toggle in the character builder is on to enable the content
• The content is being shared with you from a campaign that your character is not in

If you've confirmed these things, try clearing your cache or logging out and in again.

[cobalt turtle]

Ty

[brisk bison]

How do I put a msg in looking for dm?

[edgy oriole]

Read #find-a-game - it has the info and instructions (hint: start with /looking-for and see what pops up and select between dm, players, community or paid to get the form needed to post to the correct channel)

[rapid pivot]

2014 Players Handbook is suddenly missing from sources. Why??!!!

[edgy oriole]

If you go here (https://www.dndbeyond.com/sources) and filter by "Players Handbook" does the 2014 version not show up?

[glacial drum]

So If I already have a master tier subscription, I can't get early dmg access, I need to get a new subscription?

[edgy oriole]

If your current subscription is still active and if you've preordered the book on DnDBeyond, you would get early access in DnDBeyond (2 weeks early for a Master Tier subscription).

[solemn bobcat]

when does the grim hallow Transformed release on dnd byeond

last thurday it said it would release in about 18 hours

[heavy nest]

The kickstarter just ended, the estimated delivery is November 2025

[solemn bobcat]

okay

i will till then

[valid cave]

Hi all, where is the 2024 moon druid in character creation? I see it in my 2024 digital rules book, and I have a legacy moon druid already. But it's not a druid subclass option in cc.

[short bolt]

Are you level 3?

[valid cave]

Yes I'm creating at 5th level

I saw something in the ddb forums about moon druid having its own licensing but the post was from the year 2014

[uneven lantern]

Did you purchase the new PHB yourself, or is it being shared with you through one of your campaigns?

Shared characters options are only available for characters in that campaign.

[valid cave]

I purchased it myself, I'm the DM with a master tier subscription

My wife's character shows the legacy moon druid successfully applied in our old pre-2024 campaign, and my purchased content shows the 24 moon druid

[rapid pivot]

@edgy oriole The 2014 Players Handbook does show up in your link. A friend also pointed out that clicking "All" will show it as well. Thanks for the help. 👍

[uneven lantern]

Can you check if your entitlements are in sync?

?tag ddb entitlements

[loud sedge]

Account Entitlements

Account entitlements are how D&D Beyond identifies which content you can access. These are synced automatically in time, but if you're not seeing content you should have access to, visit Account > Licenses.

The Account Entitlements section at the top should ideally say "Your entitlements data is in sync!" If not, it will show a button to manually trigger the sync, after which your content should be available.

[lean schooner]

hoping someone could help me with some basic stuff like character creation and understanding the game here. id like to join my work friends in a “dnd 3.5” session thing but i haven’t touched dnd in years and am not sure where to start.

[fading bramble]

This channel is for help with DnDBeyond. You probalby want #dnd-elder-editions

[lean schooner]

ohh

mb

[zealous dagger]

Am I missing something on why the custom background isn't showing up in my character sheet?

[verbal creek]

Give it about half an hour tops. Cache thing.

[zealous dagger]

Thanks! Was just about to message here that it somehow did show up after all

[verbal creek]

No problem.

[whole gorge]

Long rest is only restoring half of spent hit dice, not all of them, even for characters completely built with 2024 rules.

[tranquil forge]

Hi, It's me or we cant chose intimidation as Warlock Traits on Charather creation?

[uneven lantern]

That’s a known issue.

[uneven lantern]

Are you already getting that proficiency from something else, like your species?

[tranquil forge]

humm

let me check

true story

thanks @uneven lantern

[sinful warren]

Hi, I've just subscribed for a master tier subscription and completely new to DND beyond- I've got a player who is trying to create a warlock character, do I need to buy the players handbook in order for them to have a larger set of options to choose from?

[edgy oriole]

?books

[loud sedge]

Accessing Content on D&D Beyond

There are four ways to access content on D&D Beyond that you may have in your physical books

1. Purchase the full digital book from the marketplace
2. Purchase a digital/physical bundle from the marketplace
3. Join a DnDBeyond campaign with someone who already owns the book where content sharing has been enabled
4. Use the homebrew tools to copy the content from your physical book into D&D Beyond. Note: Do not publish any content copied in this way, it is for personal use only

[granite shore]

How do i make a homebrew class

i own ebberon physically and wanna use the artificer for a character

[edgy oriole]

DnDBeyond does not currently have the capability to make homebrew classes, just subclasses.

[buoyant sparrow]

For 5e24, playing a bladelock, I have a +5 to charisma listed as my charisma modifier on my attributes page. However making a weapon my pact weapon only adds +2 to my hit and damage ratings

[edgy oriole]

On the front end of the sheet, open up the weapon item and make sure the checkbox is checked for pact weapon/hex weapon.

[edgy oriole]

And there's no other overrides?

[buoyant sparrow]

Nope,since my strength modifier is +3, wouldn't that be the 1d10+4

[edgy oriole]

Usually warlocks use finesse weapons which is dexterity based

So using a two-handed weapon may mean DnDBeyond is using strength and ignoring the charisma bonus

[buoyant sparrow]

Na, it's working fine.
I'm just being dumb.

I removed my strength modifier which was a flat 1d10 attack, I then made it my hex weapon which added the charisma

[edgy oriole]

Whew! Glad you got it working!

[idle crane]

good

[tight jungle]

Is there a channel here to discuss Beyond Maps?
Im trying to learn how to use it to DM, but still struggling. Maybe someone has resources to learn it?

[red viper]

Is anyone else having issues with the pre-order player handbook for 2024 it says that it was canceled but I didn’t cancel my order. Also I did put a ticket in. It’s just no one responded in the last two weeks.

[uneven lantern]

There’s an article here that goes over it in depth, but if you’ve got any questions, you’re welcome to ask.
https://www.dndbeyond.com/posts/1570-d-d-beyond-maps-how-to-start-playing-today

[tight jungle]

Is there a way to roll from NPC sheets directly from maps?

I havent read this article. I will have a read before bombarding you with questions
Thanks a lot!

It would be nice to have a channel for us to discuss it here, just like project sigil

[uneven lantern]

If you preordered the physical + digital bundle, they charge a portion of the payment at the time of order and the rest when the book is ready to ship. It they’re unable to collect the remaining payment at that time, the physical book will be cancelled.

When will I be billed for my Preorder?
If you pre-order a D&D product on the D&D Beyond Marketplace or the D&D Store your card will receive an initial authorization in the amount of the full order price, but will only be charged for the digital items and any Physical Items on your purchase which are not pre-ordered. Once the physical items you Pre-Ordered begin shipping to you (usually about a week before the official release so you get it in time), your card will then be charged for those items plus the shipping fees. Any discounts will be split across the payments based on their portion of the total cost. Tax is applied separately to each transaction.

For example: If you pre-order a Digital/Physical Book bundle for $59.99 ($79.99 with a $20 Bundle Discount), card will initially receive an authorization for  for $59.99 + Tax & Shipping. The final charge on the transaction will be applied as $22.49 + Tax for the Digital content ($29.99 - $7.50 Discount). When the physical book starts shipping, you will then receive a separate charge for $37.50 + Tax & Shipping ($59.99 - $12.49 Discount).

https://dndbeyond-support.wizards.com/hc/en-us/articles/19045445378708-Pre-Order-FAQ

[red viper]

Interesting… Thanks

[uneven lantern]

Not yet, but they did just release an initiative tracker, so maybe soon?
https://www.dndbeyond.com/posts/1841-roll-for-initiative-combat-tracking-comes-to-the

You can leave feedback there in Maps itself if you have any feature requests.

[tight jungle]

Aha ok. I got the initiative tracker working, but I thought I was missing the rolling option.
So the idea now is for players to roll directly from their sheet and DMs from the Encounter tool?

[uneven lantern]

Yeah, any monster rolls from Encounters or character sheets should appear in the Game Log in Maps as well.

[fathom axle]

Some of my backgrounds, portraits, dice, themes, and frames aren't working on PC. Anyone know a fix?

[night mirage]

How do I change an item's rarity?

[dusky umbra]

wont artificer update the prepared spell list to 2024? i tried rebuilding mine to 2024 and it still follows legacy

is there a workaround to this?

[rose shell]

Artificer should be able to select 2024 spells. Only the 'always prepared' subclass spells are legacy versions. You can - if you have bought Tasha's - create a homebrew subclass, copying the one you need, and replace the spells with the new ones. It's quite easy, just try it.

[solemn bobcat]

Somehow the 2024 dungeon master book on beyond isn't showing

Oh it's on 12th of November

Nvm

[uneven lantern]

It’s currently available in early access for Master Tier subscribers.

Hero Tier subscribers also get early access starting tomorrow.

Otherwise, yeah, the book will be available on release day, Nov. 12.

[solemn bobcat]

Yeah but I forgot I ealry access

[dusky umbra]

i cannot access the subclass in homebrew. do i need TCE purchased? Shared isn't gonna do it?

[rose shell]

You need to own it

Or ask the DM of your shared campaign to make that homebrew subclass

[dusky umbra]

rip

[dire blade]

Alternatively, you can homebrew from scratch and copy/paste the material shared with you in.

[loud drift]

My card was declined for my DMG preorder. I have fixed the issue on my end but I'm unsure if the transaction will be automatically tried again or if I need to submit a ticket.

[loud drift]

Actually, I just received an email saying this portion was cancelled. Guess I'll submit a ticket and hope they can get to me quickly.

[wild goblet]

I submitted a ticket for a refund on 10/23/24 and still have had no response. I also emailed again for update with no response. What can I do?

[uneven lantern]

They're a bit backed up at the moment.

Tickets are answered in the order they're received, so the exact wait time depends on how many tickets are ahead of yours.

They'll definitely get back to you as soon as your turn comes, though.

[abstract cloud]

My player who picked the Blood Hunter class has reached level 3 and is supposed to pick an otherworldly patron, but no options appear? I have bought all options and I'm content-sharing with the player through a campaign

[uneven lantern]

Change your subclass choice to either "Order of the Profane Soul (INT)" or "Order of the Profane Soul (WIS)".

[abstract cloud]

That worked, thank you

[flat mulch]

For some reason my free rules spells are showing up twice.

[uneven lantern]

Where is that, exactly?

[flat mulch]

On the known spells list for my paladin

[uneven lantern]

A 2014 Paladin?

[flat mulch]

Yeah

[uneven lantern]

Seems like that's been reported already, but I'll give them a nudge.

[flat mulch]

Awesomeness.

I didn't know if it had something to do with me having both the free rules and the 2024 phb

[uneven lantern]

Nah, if you check the spell itself, you can see that it's got "Paladin" listed one too many times.

And I'm pretty sure that's the cause.

[vale gulch]

As a sorcerer how many spells can I have at level 5 is there too many to have or too little to have? I’m new and am trying to make a character before my next DND game

[gaunt bloom]

That's a rules question. See #dnd-rules

[vale gulch]

There so many channels I keep getting redirected to haha

[uneven lantern]

#channel-guide will give you an overview of what each channel covers.

[little plume]

Hi <@&516370028053004306> idk if PHB 2024 is allowing +3 to a single stat but apparently i can make it.

Also in another topic whom can i reach out regarding a potential event partnership in D&D Beyond?

[uneven lantern]

Please don’t alert the entire moderator team for a non-emergency.

[ivory lodge]

I just created a new campaign on DnDBeyond but I don't see an option to share content. Where did that go? I have master tier subscription through May 18, 2025 but there doesn't seem to be an option to share content when creating a campaign anymore.

[heavy nest]

Have you already shared to 5 campaigns?

[ivory lodge]

Oh is it limited to 5? That might be it.

[uneven lantern]

They've never enforced a separate choice for those scores. Not sure whether it's a technical reason or a deliberate choice.

As for event partnership, Customer Support can get you in touch with the right people.

?tag ddb support

[loud sedge]

D&D Beyond customer support can be contacted at the link below. Requests are answered in the order they're received. Submitting multiple requests for the same issue can result in a delayed response.
http://dndbeyond.link/SubmitTicket

[uneven lantern]

Yeah, your subscription lets you activate it in up to five campaigns. If you want to start sharing in a new one, you can stop sharing in an existing one.

Alternatively, someone else in that campaign can activate it, and your books will still be shared (along with everyone else's).

[ivory lodge]

Ah, yup that did it! Thanks!

[uneven lantern]

Should be fixed!

[abstract cloud]

My Fighter drew a card from the Deck of Many More Things that granted him 3 cantrips from any spell list. He doesn't have any spells normally. How do I add these cantrips to his character?

[rustic venture]

Why was my Pre-ordered DMG from the Physical/Digital Bundle Cancelled for a supposed failed payment??? I PAID 3 MONTHS AGO?!

[loud drift]

payment is processed at the time of shipping

[dull fox]

ive been making homebrew spells for my wizard, and for some reason new spells i make dont show up to the spellbook
a spell i made on 8/12/24 shows up but stuff i made oct 13 arent
any tips?

[uneven lantern]

I’d recommend adding them through a homebrew feat.

[uneven lantern]

If you double-check your bank records, you should have been charged only a portion of the total at the time of purchase. The rest is charged when the book is ready to ship. If the remaining payment can’t be collected at that time, the order is automatically cancelled.

When will I be billed for my Preorder?
If you pre-order a D&D product on the D&D Beyond Marketplace or the D&D Store your card will receive an initial authorization in the amount of the full order price, but will only be charged for the digital items and any Physical Items on your purchase which are not pre-ordered. Once the physical items you Pre-Ordered begin shipping to you (usually about a week before the official release so you get it in time), your card will then be charged for those items plus the shipping fees. Any discounts will be split across the payments based on their portion of the total cost. Tax is applied separately to each transaction.

For example: If you pre-order a Digital/Physical Book bundle for $59.99 ($79.99 with a $20 Bundle Discount), card will initially receive an authorization for  for $59.99 + Tax & Shipping. The final charge on the transaction will be applied as $22.49 + Tax for the Digital content ($29.99 - $7.50 Discount). When the physical book starts shipping, you will then receive a separate charge for $37.50 + Tax & Shipping ($59.99 - $12.49 Discount).

https://dndbeyond-support.wizards.com/hc/en-us/articles/19045445378708-Pre-Order-FAQ

[rustic venture]

The other FAQ I looked at didn't say anything about delayed payments. But either way, my payment for the DMG processed an hour and 16 minutes before it was cancelled.

[uneven lantern]

There’s two wizard classes: the 2014 version and the 2024 one. Did you make the spells available for the right one?

[dull fox]

oh my god thats a specific check??? i thought wizard would umbrella everything
pain

[rustic venture]

And it can't be what I used to pay (Apple Pay Wallet) because my PHB came on time and had no problems.

[dull fox]

there probably should be some differentiation between these lol

[uneven lantern]

If you need help with your specific order, I’d recommend contacting customer support.

?tag ddb support

[loud sedge]

D&D Beyond customer support can be contacted at the link below. Requests are answered in the order they're received. Submitting multiple requests for the same issue can result in a delayed response.
http://dndbeyond.link/SubmitTicket

[dull fox]

that worked
thank you very much spamandtuna 💟

[rustic venture]

[dull fox]

spent 5 hours agonizing over every spell detail trying to figure out why like 6 spells didnt show up

[dull fox]

is it possible on dndbeyond to increase the amount of prepared spell slots for classes like wizard?

like through a feat, an item?

[uneven lantern]

I’m afraid not

[sacred dune]

Anyone know why I just got an email saying my DMG preorder payment failed?

[sacred dune]

That's... odd. I have more than enough money to cover the cost.

I have more than that.

[wide elk]

Hey you are missing a level 1 aduerture cendale of something is not on the beyond app your missing a lot of them on there

[sacred dune]

So who do I need to talk to about getting my preorder fixed?

[gleaming burrow]

Happened to me too. Cancelled with no warning or opportunity to rectify. TOTAL BS. The card on file isn't even bad/out of date or anything. In fact it has a very high credit limit so that's not an issue either. The transaction shows as "pending" so as far as my credit card company is concerned everything looks good. Just super unprofessional. The "high volume of tickets" banner is also not a good sign. Total crap that we preordered and are getting punished. I should have just bought from my FLGS and not dealt with this garbage.

[sacred dune]

Same.

Not cool. 😐

[gleaming burrow]

I submitted a ticket but I doubt that is going to get resolved before they ship DMGs. Totally frustrating and not how they should be treating Master Tier subscribers. Like what a crap experience. Now I don't even know if this affects the rest of the bundle...should I just say forget and buy local (what I'd like to do), but I don't want to be ripped off in case they run it again...This is completely unnecessary and avoidable. My guess is their system just couldn't handle the throughput of all these transactions happening at once.

[sacred dune]

Should I wait, or reach out?

[fading bramble]

if you have a ticket, wait, submitting another one would put you further down the line

[sacred dune]

I don't have a ticket. Didn't know I needed to submit one, since I didn't foresee this happening.

[fading bramble]

otherwise, i would suggest either putting in a ticket or maybe checking your bank. Ive had some purcheses blocked by my bank

[sacred dune]

The last DDB-related bank transaction I'm seeing is from March.

I just submitted a ticket asking for clarification, and help getting things sorted. Hopefully everything works out.

[uneven lantern]

“cendale of something”? Where did you hear about this adventure?

[wide elk]

On you tube

I heard it can be so much fun

That is why i what you to sell it on beyond and bring to the shelf’s

[uneven lantern]

There’s no official adventure by that name.

[wide elk]

Are you sure

We’ll look for it on YouTube and make it it sound amazing

I would buy it in a heart beat

[fading bramble]

not everything on youtube means its official, Thats most likely third party

[wide elk]

Can you add it

I am buying one of your books to start

I hope add it all when I am done

[uneven lantern]

I’m not even sure what adventure you’re referring to.

[wide elk]

I will find it and tell you

[uneven lantern]

If it was made by a company other than Wizards of the Coast, that company would need to contact D&D Beyond directly.

[wide elk]

I hope it made by you guys

I will look

[wide elk]

I found it it called the Citadel dungeon it has a lot of traps and looks super fun can you ask wizzard to make it and sell it

[short bolt]

If it's someone else's adventure, they would have to license/arrange it to sell it with D&D Beyond

WotC can't just take it and start selling it

[wide elk]

I wish you could

It looks like fun

[mint kraken]

@gleaming burrow @sacred dune I just got e-mails with the same issue as you guys. Don't understand because the card I used is active and same card I use for dndbeyond sub. Also submitted a ticket. I just used this card on Amazon as well, it's working.

[frank trout]

Can you access the phb 2014 after the new batch?

[edgy oriole]

Yes - the 2014 Players Handbook is still available: https://www.dndbeyond.com/sources/dnd/phb-2014

[frank trout]

Ight thanks

[lost kiln]

Happening to a lot of folks this morning including me. See the thread here

https://www.reddit.com/r/dndbeyond/s/ryLSouBUHN

Sounds like there’s something going on. Reached out to customer support already, but judging by other’s experiences, I doubt we’ll hear back soon. Gotta love paying for a Master Tier sub and dealing with this BS.

[gaunt phoenix]

My physical copy mailed yesterday and as far as I can tell will still be delivered. I also still have access to the digital copy. I also got these order cancellation emails this morning.

[shy tinsel]

Came here to see if anyone else got the cancelled email again. Sorry to say I’m glad I’m not the only one. Just woke up to the email saying my DMG order was cancelled had the EXACT same thing happen to my PHB. For those who didn’t have it happen took WotC a couple of weeks of ignoring all their tickets to sent out three discount codes to order the book again at the bundle price.

[flint plaza]

I got emails yesterday and today regarding the cancellation of my original preordered DMG. But they gave me a code after yesterday's cancellation for a replacement order which shows as "Preparing to ship".🤞 It's gotten to be sadly comical...

[lost kiln]

Interesting, so I’m going to need to wait for support and then order it again? I can still see the digital book on D&D Beyond. Is that going to be taken away now?

Sucks that I might have to wait weeks after release for something I preordered. Seems like I would have been better off just not preordering and waiting to order it after release.

[lost kiln]

Did you message support to get that code or did they automatically reach out?

[flint plaza]

I had to message them. They didn't ever take any responsibility for the issue, but I did at least get a code to get it at the preorder price.

[shy tinsel]

I never lost access to the digital PHB when this happened the first time. When I first preordered for all 6 items a few weeks later they refunded the total amount of the 3 physical books without any notice. I don’t watch my account as close as so should so I wasn’t even aware for a while. Then they are turning those 3 physical books into 3 separate additional purchases 1 before each release. For whatever reason though those purchases are getting immediately declined (some have said it’s because PayPal was used for the preorder and they don’t work this way) but there has been no official word from WotC as to the cause so it’s all speculation.

[shy tinsel]

“Sucks that I might have to wait weeks after release for something I preordered. Seems like I would have been better off just not preordering and waiting to order it after release.”

This is the same conclusion I’ve come to as well. I will not be making any physical purchases from their site again or preordering anything. I’ve been a big fan of DNDBeyond since I started playing 5E But this fiasco definitely makes me seem them in a different lights. Not just the error but their lack of communication/ownership in regards to it and

[lost kiln]

Thanks for the insight and sharing your experience. At least it sounds like I might not lose the digital content. I’ve actually noticed similar shenanigans with ordering (I preordered the full 3 book digital and physical bundle back in June). Never had any of these issues with the PHB. But I ordered with a normal credit card which I can guarantee is completely fine in terms of funds, expiration, etc. Like I said, it worked fine for the PHB.

[lost kiln]

Yea it’s clearly just D&D Beyond’s system not able to properly handle things which is such a joke given the size of WotC / Hasbro that they can’t even have a functioning online sales system and to back it up their support is practically non existent.

My guess is Hasbro is continuing to cut costs (and corners) wherever possible, keeping the team at D&D Beyond as slim as possible. Such a shame honestly to see a brand and game I love so much be tainted by corporate greed. I’m a software engineer and I’m continuously blown away by how lack luster, buggy, and inefficient the official digital platform is for D&D given the potential and what it could be. It’s very clear Hasbro intends to keep a skeleton crew running things over there now that the books are out.

[oblique ravine]

OK, why are we going through this again?

[shy tinsel]

Short answer: Hasboro sucks
Long answer: Hasboro REALLY sucks

In all seriousness though there’s no excuse as to why we had to go through it the first time let alone again and more than likely a third time for the MM. completely unacceptable

[shy tinsel]

It’s painfully obvious that Hasboro didn’t buy DnDBeyond to properly utilize it. They purchased it so that nobody else could.

[oblique ravine]

I don't understand how it is that it is paid for and shipped, but somehow not paid for and canceled?

[dawn violet]

Hello all, we have escalated this issue and will let you know ASAP when we have more clarity on what is causing the issue and steps to address it.

Apologies for any additional stress, but please bear with us.

[verbal creek]

Heya! It seems like I've been charged double, probably for the Monster Manual later on. Is there someone I could talk to?

[dawn violet]

If you have not already done so, please submit a ticket to customer support.

?tag ddb support

[loud sedge]

D&D Beyond customer support can be contacted at the link below. Requests are answered in the order they're received. Submitting multiple requests for the same issue can result in a delayed response.
http://dndbeyond.link/SubmitTicket

[sour rover]

For those whose DMG got "canceled", are your emails from this [e-mail] too? Looks like emails normally come from** [e-mail]**

[granite patrol]

I have a master subscription on dnd beyond. It says that I get the dungeon masters guide for free, but i don't have access to it. I've been subbed for over a year now i think if that means anything.

Or since it's not out yet will I just instantly gain access to it once it comes out? 🤨

[shy tinsel]

There are the 2024 & 2014 free rules on DnDBeyond but the DMG is not free

[whole gorge]

Glad to see I'm not alone with the mysterious worrisome canceled notification.

[verbal creek]

?tag ddb support

[shy tinsel]

Mine is from [e-mail]

[loud sedge]

D&D Beyond customer support can be contacted at the link below. Requests are answered in the order they're received. Submitting multiple requests for the same issue can result in a delayed response.
http://dndbeyond.link/SubmitTicket

[granite patrol]

"Unlock the Dungeon Master's Guide Digital edition now with a Master Tier free trial subscription." it says this when i go to the page for the 2024

i assume this also extends to current subs

[uneven lantern]

The DMG is available in early access for Master Tier subscribers who have preordered the book.

[shy tinsel]

The digital version (for those who paid for it) went live last week. That’s what it’s refer to

[granite patrol]

ah i see that's where i misunderstood. thanks both of you i appreciate it

[shy tinsel]

Unfortunately you’re in like company

[oblique copper]

My preorder of the DM screen also got cancelled

[granite patrol]

😫 ok now i need more help. i pre-ordered it thinking it would give me early access but it hasn't. does it take time for it to unlock? hope these aren't dumb questions.

[shy tinsel]

Did you preorder the digital version? Or only the hard copy

[granite patrol]

digital

[uneven lantern]

Can you check if your entitlements are in sync?

?tag ddb entitlements

[loud sedge]

Account Entitlements

Account entitlements are how D&D Beyond identifies which content you can access. These are synced automatically in time, but if you're not seeing content you should have access to, visit Account > Licenses.

The Account Entitlements section at the top should ideally say "Your entitlements data is in sync!" If not, it will show a button to manually trigger the sync, after which your content should be available.

[shy tinsel]

You should have had access last week (if you’re a master tier subscriber)

[hushed pulsar]

Hello! I'm running a 2024 Fighter in a new campaign and want to use Rune Knight from Tasha's as my subclass. I was looking over Rune Shaper as a flavorful feat for my character. I took the Rune Carver Background which is a prereq for the feat. However when asked what spells I want, I get this with no options.

I have to assume it wants the user of this feat to have a spellcasting feature but with the background I have that isn't a requirement. Anyway to sidestep this?

[uneven lantern]

I'd bet that's still set up with Legacy spells, and that you've got Legacy turned off for that character.

[granite patrol]

that worked. thank you so much! @shy tinsel

[shy tinsel]

My first thought as well

[hushed pulsar]

You are correct! Thank you. Wonder if they'll update it eventually

[uneven lantern]

I can pass it on to the devs for review.

[oblique ravine]

Yes! I hadn't noticed that....

[uneven lantern]

We've been told that anyone who has received a cancellation email for the DMG should expect a followup email, likely later today.

[gleaming burrow]

Thank you for the follow up!

[potent flume]

I am super confused on how the delayed payment/pre-order charge thing works.

The initial charge just doesn't get processed or what?

[nocturne sinew]

Both emails I received are from [e-mail]. But if I go to my Order History, nothing is showing there (and I had previously pre-ordered the 2024 Physical & Digital Bundle).

[uneven lantern]

The order history automatically filters to show only the last three months.

If you placed your order before then, you might need to adjust the filter first.

[shy tinsel]

What happened to me was the following:

I preordered the digital + physical bundle. I was charged the full amount.

Sometime in the following weeks I was refunded the total amount of the three physical books.

They are now charging each individual physical book as it released.

Those payments are being declined for some unconfirmed reason.

[uneven lantern]

More info here 👇

?tag ddb preorderbilling

[loud sedge]

When will I be billed for my Preorder?
If you pre-order a D&D product on the D&D Beyond Marketplace or the D&D Store your card will receive an initial authorization in the amount of the full order price, but will only be charged for the digital items and any Physical Items on your purchase which are not pre-ordered. Once the physical items you Pre-Ordered begin shipping to you (usually about a week before the official release so you get it in time), your card will then be charged for those items plus the shipping fees. Any discounts will be split across the payments based on their portion of the total cost. Tax is applied separately to each transaction.

For example: If you pre-order a Digital/Physical Book bundle for $59.99 ($79.99 with a $20 Bundle Discount), card will initially receive an authorization for  for $59.99 + Tax & Shipping. The final charge on the transaction will be applied as $22.49 + Tax for the Digital content ($29.99 - $7.50 Discount). When the physical book starts shipping, you will then receive a separate charge for $37.50 + Tax & Shipping ($59.99 - $12.49 Discount).
https://dndbeyond-support.wizards.com/hc/en-us/articles/19045445378708-Pre-Order-FAQ

[oblique ravine]

And my order history shows that my canceled book was shipped as well....

[potent flume]

I read that, and maybe I'm just dumb cause I'm not really understanding. Right now I have two transactions from Wotc, the initial 186 and a 40 buck transaction which I assume is the PHB? This means that there is 220 dollars tied up in holds. Does that mean when the 40 transaction is processed, the 186 transaction will be reduced by 40, even though the the hold on my bank statement shows a transaction for 186?

[uneven lantern]

How long ago did you place your order?

I wouldn't expect that initial payment authorization to last more than a couple days, as typical for any transaction.

[potent flume]

I've just never dealt with delayed transactions like this before, so it's all new to more, sorry for my ignorance.

[uneven lantern]

By the time it's finalized, it should have charged only any digital, and non-preorder physical items.

[potent flume]

Man, that kind of sucks cause what if I need that money that's being held up?

I know it's not you and you really have your hands tied, but it's just a weird thing.

And now I have to deal with my DMG getting canceled. Uh this whole thing is....a thing...

[abstract pewter]

Same.

I remember this being an issue when the PHB was released too.

[oblique ravine]

Yeah, my PHB never said it was shipped, though. Nor did PayPal show that the transaction was completed.

This time I've definitely paid and supposedly have a book being delivered today while simultaneously being told my order was canceled because payment failed.

I'm more than a little miffed if I'm being honest.

[versed iron]

I was wondering if there was anyone who could provide some assistance with homebrew subclasses on D&D Beyond? Every time i try to add optional spells to the subclass it makes them auto-prepared

[uneven lantern]

What do you mean by "optional"? What's the actual text description for the feature you're trying to add?

[shy tinsel]

https://www.dndbeyond.com/forums/dungeons-dragons-discussion/homebrew-house-rules/131411-a-homebrewers-how-to-faq#GeneralHomebrewFAQ&BasicTroubleshooting

this is a post by a DnDBeyond community member named IamSposta.

I messaged them directly and they helped out a ton on top of all the general help in their thread.

[versed iron]

like spells to pick from their spell lists each day, it's for a druid subclass so they have access to them, just don't want to have them be auto-prepared

[versed iron]

thank you i will look at this as well

[uneven lantern]

Inside the class feature, there should be an option at the bottom called Expanded Spell List.

Anything you add in there should show up as an available choice when choosing their druid spells.

DMG Pre-order Update

For anyone who received both a shipping confirmation email and an order cancellation email, I've been told your Order History on the site should show the correct status.
https://marketplace.dndbeyond.com/account/orders?refine=dateRange%3D3|years

[verbal creek]

?tag ddb entitlements

[loud sedge]

Account Entitlements

Account entitlements are how D&D Beyond identifies which content you can access. These are synced automatically in time, but if you're not seeing content you should have access to, visit Account > Licenses.

The Account Entitlements section at the top should ideally say "Your entitlements data is in sync!" If not, it will show a button to manually trigger the sync, after which your content should be available.

[verbal creek]

Um, I got an email saying the order for the DMG physical book canceled.

[shy tinsel]

Thank you. Is there any update for those of us who ONLY received an order cancelled email?

[verbal creek]

Okay. Just checked my order history. It should be good!

[uneven lantern]

Was that email from [e-mail] or [e-mail]?

[shy tinsel]

Orders

[uneven lantern]

And what does it show in your order history?
https://marketplace.dndbeyond.com/account/orders?refine=dateRange%3D3|years

[noble field]

i got a cancellation and a payment not successful, both from test@.
but my book is still en route and my order history and entitlements are all good.

[verbal creek]

[e-mail]. Why'd you ask?

[noble field]

i think they're trying to track down what system is sending out via that email address

[uneven lantern]

Yeah

It seems like emails from [e-mail] are legit, and should match what's shown in your order history.

Whereas ones from [e-mail] seem to be incorrect.

[noble field]

probably a leftover mx or sendmail record, someone was testing and had that email as a backup or alternate, then forgot to delete it. happens all the time in the IT world

and they probably have multiple servers that can send emails, so tryign to hunt down which one has the offending config file

[lost kiln]

I can also see my cancellation emails I got came from [e-mail]. For gmail users this is not immediately apparent since the sender name that shows up still reads as “D&D Marketplace”

I can confirm though in my order history that the status is not cancelled and is instead “preparing to ship”. So it does appear the was a testing mistake on the IT side.

[shut hatch]

Just got a shipping notice followed by a cancellation notice from test@ also

[uneven lantern]

So at least the good news is that it seems like most orders are still being sent as expected.

[shy tinsel]

Shows cancelled along with my original PHB. Order shows all 3 digital books an “in process” MM and a cancelled PHB & cancelled DMG

[uneven lantern]

If anyone's got a cancellation email from [e-mail], you should be getting a followup email later today.

[uneven lantern]

So yeah, yours seems genuine. They probably weren't able to collect the remaining payment, in which case the order gets cancelled automatically.

You should be getting a followup email with a coupon that will let you re-order at the same price.

[shy tinsel]

Okay thank you

[uneven lantern]

Hopefully later today; maybe tomorrow.

[verbal creek]

So if it has test, don't worry about it?

[uneven lantern]

I'd say trust whatever it shows in your order history, no matter what emails you get.

[verbal creek]

Alrighty.

Thank you for the help!

Stressed out about enough things as it is!

[oblique ravine]

Cool, so the next mystery is how it's going to make its way from WI to my home in IN by End of Day.

[sacred dune]

So, this is odd. I got a second email saying "payment failed" and "order cancelled" even though the card I have on file is good, and I have funds in the account. Will they try a third time?

I mean, I'm pretty sure I have a card on file. I haven't done anything to it since the last time I ordered something from DDB.

Oh, wait. The expiration date changed. Does that update automatically?

[little plume]

So, it seems I’m not the only one that got a cancellation email even though I have charges on my account.

[sacred dune]

The weird thing is, the most recent charge I'm showing from D&D is back in March.

Even though I placed the book order in June.

[little plume]

My Order History is strangely empty. As is all of my information in the Marketplace.

[uneven lantern]

It automatically filters to show only orders from the last three month.

If you ordered before that, you'd need to adjust the filters first.

Or just use this link:
https://marketplace.dndbeyond.com/account/orders?refine=dateRange%3D3|years

[little plume]

Ah, thank you! The message about orders before April 2024 led me to believe I was seeing from that time forward.

[sacred dune]

I'm hoping they'll try a third time to charge my card. I have funds in the account. 😐

[uneven lantern]

DMG pre-orders weren't even available that long ago.

[uneven lantern]

What does the order status here show?
https://marketplace.dndbeyond.com/account/orders?refine=dateRange%3D3|years

[sacred dune]

Just shows the one book.

I know for a fact that I ordered the digital and physical bundle for the PHB/DMG/MM.

[oblique ravine]

It shows your order has 5 items on it. Click into it?

[sacred dune]

....

😐

No clue why.

I thought that email was a glitch or something.

[uneven lantern]

That can happen automatically if they're unable to collect the remaining funds, but you should get a followup email shortly. That'll have a coupon code that you can use to reorder at the same price.

?tag ddb preorderbilling

[loud sedge]

When will I be billed for my Preorder?
If you pre-order a D&D product on the D&D Beyond Marketplace or the D&D Store your card will receive an initial authorization in the amount of the full order price, but will only be charged for the digital items and any Physical Items on your purchase which are not pre-ordered. Once the physical items you Pre-Ordered begin shipping to you (usually about a week before the official release so you get it in time), your card will then be charged for those items plus the shipping fees. Any discounts will be split across the payments based on their portion of the total cost. Tax is applied separately to each transaction.

For example: If you pre-order a Digital/Physical Book bundle for $59.99 ($79.99 with a $20 Bundle Discount), card will initially receive an authorization for  for $59.99 + Tax & Shipping. The final charge on the transaction will be applied as $22.49 + Tax for the Digital content ($29.99 - $7.50 Discount). When the physical book starts shipping, you will then receive a separate charge for $37.50 + Tax & Shipping ($59.99 - $12.49 Discount).
https://dndbeyond-support.wizards.com/hc/en-us/articles/19045445378708-Pre-Order-FAQ

[sacred dune]

So, everything's fine, and I will qualify for any preorder bonuses or such still?

[uneven lantern]

You should have the preorder bonuses already.

Except for the ones specific to the Monster Manual.

[sacred dune]

And what preorder bonuses are there for this?

[uneven lantern]

But you'll get those once they're released as well.

Each individual book comes with digital dice, plus character sheet frames, backdrops, and themes.

Those are added to your account automatically.

[sacred dune]

... 😮 YES. ❤️

[uneven lantern]

And then there's a bundle-exclusive dice set and digital art book. You should have received an email with a redemption code for those.

[sacred dune]

The most recent emails I have are a 'payment failed' and 'cancellation of items' email yesterday (November 4), and then again at 4am this morning.

[uneven lantern]

They started sending those codes back at the beginning of September.

[sacred dune]

I'm really hoping I didn't screw something up. 😐

[fading bramble]

... totally forgot about the dice. Oh, how do we get the gold dragon mini again? Its on sigil, right?

[uneven lantern]

Actually, the gold dragon I think is still pending.

I think they're supposed to send the codes for those once the beta starts.

[shy tinsel]

Are the emails from test@dndbeyond or orders@dndbeyond? if test check your order history directly on the website and see if it says cancelled if orders they should be sending out an email by tomorrow with codes to reorder with discounted bundle price

[acoustic beacon]

can I not select my spells and feats in dndbeyond? I don't see the option

[uneven lantern]

Yeah, you can.

If you've got a spellcasting class, you should see a Spells tab on the class page.

[acoustic beacon]

ah thank you

[uneven lantern]

Or you can go to the Spells tab on the character sheet itself and select Manage Spells.

[acoustic beacon]

what about feats? can I add those in dndbeyond? We get a level 1 feat in our campaign

[sacred dune]

I have one set of emails from orders@dndbeyond, and one from test@dndbeyond.

[uneven lantern]

If you aren't already given one by your background, you can add that on the character sheet itself.

Under Features & Traits > Feats > Manage Feats.

[sacred dune]

So, I got double-cancelled. 😐 🤣

[shut hatch]

I ordered on Sep 1 and I don't believe I ever received this

[shy tinsel]

I’d verify your orders standing directly on the website and see if it’s canceled on there too. Regardless you’ll have to wait until they send the email with the code to reorder if you have to. (I’m in the same boat)

[sacred dune]

Yeah. Looks like the 2024 DMG physical is marked 'cancelled'.

[uneven lantern]

If you ordered during September, you should have gotten it within a week or two of ordering.

But if not, I'd recommend contacting customer support.

[shy tinsel]

Hopefully they get us those codes quickly so we can order it and get it by original release date

[shut hatch]

Cool, the last time I contacted support it took 42 days for a response

[wild ruin]

i'm with you @shut hatch

[sacred dune]

I already have a ticket in with---42 days? Good grief---support.

[wild ruin]

I too got a cancellation email

[shy tinsel]

I feel you. Six weeks on my last ticket

[uneven lantern]

Yeeaaaah, they're a bit backed up at the moment. 🙊

[uneven lantern]

Was it from [e-mail] or [e-mail]?

Either way, I'd recommend checking your order history for the correct status:
https://marketplace.dndbeyond.com/account/orders?refine=dateRange%3D3|years

[wild ruin]

[e-mail]

[uneven lantern]

If it was indeed cancelled, you should get a followup email soon.

[sacred dune]

Is the follow-up email an invitation to start a Master sub to get access? 😐

Because that's the email I got.

[wild ruin]

and the cancel button is removed - but my email

[uneven lantern]

If your order history says preparing to ship, then I’d disregard that cancellation email.

[sacred dune]

Got one of those from orders@ddb, and one from test@ddb (in that order).

[wild ruin]

odd though as it is legit payment source and all is good

@uneven lantern I'll take your word for it

This has been 1000 better support than an non-human ticketing system

[sacred dune]

Not bragging, but... so glad I got the legendary bundle when I did. All of the discounting has saved so much money..

[wild ruin]

no doubt lol

why are the emails coming from test@ vs orders@

[inland karma]

Just a quick question is it possible if I already have the player’s handbook to load it into dnd beyond or do i have to purchase it digitally?

[fading bramble]

unfortunately not

you would have to buy the digital ver

[inland karma]

Ok thank you!

[acoustic beacon]

psionic spells lets me swap out a spell from the psionic spells list every level, but how do I do that on my character sheet? I don't see the option to remove Arms of Hadar

[fading bramble]

you would need to copy the subclas and replace the spells you want

[acoustic beacon]

huh?

copy subclass?

[fading bramble]

in the homebrew maker

[idle arch]

Use D&D Beyond's Homebrew creator, and select the Aberrant Sorcery subclass as your template. Then just edit their spell list

[acoustic beacon]

It'll only let me select draconic

[idle arch]

Ah, I would assume that is because you don't own Aberrant Sorcery. It must be shared with you, correct? You can only create a homebrew copy of subclasses you already own

[acoustic beacon]

ah

my dm has all the books which is why I could make it

does he need to do something? Or can't I do it at all?

[idle arch]

Your options are:

• Recreate the subclass from scratch in the homebrew creator without using a template
• Use something other than D&D beyond to track what spells you have
• Buy the 2024 Players Handbook
• Wait for the devs to fix this issue (no time frame given)

[acoustic beacon]

lol so I can't use the intended subclass features without buying a book?

[orchid flume]

I'm having a similar problem -- I bought the changeling race separate from the book its in and now i cant use it

[fading bramble]

might want to check entitlements

[acoustic beacon]

?

[fading bramble]

Account > Entitlements, make sure its synced

[idle arch]

?tag ddb entitlements

[loud sedge]

Account Entitlements

Account entitlements are how D&D Beyond identifies which content you can access. These are synced automatically in time, but if you're not seeing content you should have access to, visit Account > Licenses.

The Account Entitlements section at the top should ideally say "Your entitlements data is in sync!" If not, it will show a button to manually trigger the sync, after which your content should be available.

[rotund socket]

so I noticed yesterday that I'd been double charged by WotC, today I get the payment failed / order cancelled email, I look at my bank account and I see that one of the payments went through, and the second shows as still pending. so that's fun. 😕

[acoustic beacon]

says it's synced yeah

[idle arch]

No, technically you could recreate the subclass from scratch without having to buy it.

This is a known issue, and the devs do intend to fix it. The fact that you have to make a homebrew copy of the subclass at all is just a work-around, which is made easier if you own the subclass and can use it as a template, but that's not required to do this. And doing this at all is not required to play the game.

[idle arch]

Ti-Moth was talking to justin. Your issue isn't with entitlements

[orchid flume]

ohhhh

[idle arch]

You'll probably want to make a support ticket for that

[orchid flume]

i looked in entitlements and it says its synced and i purchased it and i still dont have access to it

if i need to buy the whole book im not thrilled about it but i will

[wild ruin]

I see the DMG there... that must be a good sign

[idle arch]

You shouldn't have to do that. I still have access to the content that I bought a la carte

[fading bramble]

same here

[idle arch]

What are you doing when it says you don't have access? What are you trying to access it through?

[fading bramble]

i was able to buy many of the player options before they removed it (a la carte)

[orchid flume]

im trying to select changeling as a race for my character. I have deselected expanded rules. it says the grant type is "purchase." when I go to select a race, I do not find changeling

[fading bramble]

changelings would be expanded rules, no?

theyre not Core

[oblique ravine]

I got it day 1 and I agree .

[orchid flume]

they're found in monsters of the multiverse

is that expanded rules?

[fading bramble]

yes

[orchid flume]

ohhhh im an idiot

thanks

[fading bramble]

np

[idle arch]

Core rules are the Players Handbook, Dungeon Masters Guide, and Monster Manual. That is it

[fading bramble]

anything else is either Expanded Rules or Partnered Content

[strange sedge]

I got one of these emails as well, I found the email confirming my purchase but I can’t find a record of it on the website. I did sync my entitlements but it didn’t fix it.

[heavy nest]

Check your order status on the marketplace. It filters to last 3 months, you may need to expand the filter to a longer time frame to show your order.

Or use https://marketplace.dndbeyond.com/account/orders?refine=dateRange%3D3|years

[wise skiff]

What source book does Druid Circle of Shadows come in. Creating a new character and Don't see that option and pretty sure ive seen it before

[cobalt turtle]

how do I set digital dice for my characters? I've done it long ago and forgot how

[cobalt turtle]

sounds like grimhollow stuff
are you making a 2014 druid or 2024 druid

anything third party has been left up to the third parties to update for 2024
so we don't know if/when we will ever get updated ones for the new classes

[wise skiff]

2014 ill check off grimhollow and try again ty

[cobalt turtle]

oh it might be ebontide something or other from kobold press

[wise skiff]

yes there it is ty

[heavy nest]

Website or App?

[cobalt turtle]

website

[uneven lantern]

Or just have your DM make the copy instead

[cobalt turtle]

late smh /lh

or is this one of those "A spamandtuna is never late, nor early" moments

[fading bramble]

edit character sheet appearance

[cobalt turtle]

no dice option

[fading bramble]

oh hmm

[heavy nest]

https://www.dndbeyond.com/my-dice

[fading bramble]

all i got then is Collections then Dice

[cobalt turtle]

mmm can you not set one per character?
just one on the whole account? womp

[fading bramble]

i think for that one, you need mobile

[novel flax]

Same

[wise thistle]

So it’s a system wide glitch probably right? Would it be ok ya think to wait for them to make a statement/fix it?

[strange sedge]

I did look through that and couldn’t find it.

[wild ruin]

I wish I would've got the Archmage's Favor dice back in the day 😦

[bitter stump]

i wish i had ordered from amazon.

[mint kraken]

I have two sets of the same emial. One from orders on 11/4 and then again from test on 11/5

[mint kraken]

Where are you guys seeing this? I received by PHB no issues but I'm not even seeing it or my pre-order anywhere in order history even though I have confirmation e-mail

[strange sedge]

Same

[shy tinsel]

That seems to be what a lot of people got (I only got the one from orders). I suggest going into your account and finding marketplace change the filter from 3 months to last 12 months and look at your preorder to see if it was really cancelled. If it was they are saying we should get a discount code to order it again for the preorder price by tomorrow.

[oblique ravine]

It's in my order history. https://marketplace.dndbeyond.com/account/orders?limit=10&refine=dateRange%3D1|years

[strange sedge]

Ok. Change my filters to show the last year, found my order and it says my DMG is being shipped.

So I’m good right?

[oblique ravine]

In theory. 😄

[mint kraken]

I preordered on 6/18 lol

the credit card is good, same one for my sub, and I have no bank alerts that flagged this

it just cancelled on me

did not have the same issue with the PHB

[white sinew]

I have a double charge on my bank account. And it says on d&d side that my order was canceled.

[mint kraken]

I have a pending charge of $40.13 which is definitely the DMG from the bundle, but cancelled as seen above in order history

[white sinew]

I got a email confirmation of cancellation but in my account it says it's pending for shipping

[mint kraken]

So it seems some of us are truly getting canceled while others have pending for shipping, meanwhile everyone is receiving the same cancellation e-mails?

[white sinew]

I'm curious how many people are double charged as well like me

[mint kraken]

what in the nine hells lol

[white sinew]

Multimillion dollar company possibly a multi-billion dollar company and they can't get their shit straight for a simple release like this

[frigid basin]

Hey there, I just got an email that my DM Guide preorder was cancelled? I purchased the full bundle months ago and have already received the PHB…

[shy tinsel]

24 hours after I got the first emails from orders I got two more emails from test

[shy tinsel]

Welcome to the club

[white sinew]

Welcome to club shit show we're all getting the same email

[mint kraken]

same here, when did you pre-order?

curious if it has something to do with the date

I preordered 6/18, day it dropped, for my birthday lol

[shy tinsel]

August 2nd

[white sinew]

I bought the pre-release bundle two or three weeks before the dungeon master tier was about to get the early release of the PHB

[mint kraken]

is you order history showing cancelled as well or pending for shipping?

[shy tinsel]

Cancelled same as my PHB when that fiasco happened. Hopefully they stay true to their word and that email comes out today or tomorrow with the code to reorder. I’ve triple checked and they haven’t charged my account yet

[frigid basin]

My order is showing as “shipped” and arriving tomorrow. It seems that I can still open the DMG in the DnDB app as well… so not sure what is going on

[mint kraken]

So you ran into this with the PHB as well, interesting. I had no issue with the PHB, this is chaotic as the abyss lol

[shy tinsel]

You seem to only be suffering from the “test” email. Annoying but in general you should be fine without anything you need to do

[mint kraken]

my digital items are fine

[shy tinsel]

Yeah I’m 2/2 more than likely will be 3/3 as I’m already preparing to go through this again with the MM

[mint kraken]

so assuming that's why we have digital access still

[mint kraken]

Jeez

[uneven lantern]

Hey folks! Please check your Order History for the correct order status:
https://marketplace.dndbeyond.com/account/orders?limit=10&refine=dateRange%3D1|years

If your order shows there as cancelled, expect an email soon with a coupon code you can use to reorder at the same discounted price.

[mint kraken]

is that process gonna affect our preorder in any way?

I am one of the truly cancelled

[smoky haven]

Random question. I have to encounters on my campaign right now that just refuses to delete. I have tried to delete these two encounters multiple times and I am not sure what else i can do to get rid of them lol

[uneven lantern]

Your digital book and preorder bonuses won’t be affected. If you still want the physical book, that coupon code will let you reorder with updated payment info.

[shy tinsel]

Holy shit I have one too. It’s been sitting in my encounters for two years. It’s from a campaign that’s not even around anymore. You’re the first person I’ve talked to with the same problem

[uneven lantern]

Do they each have a name? If not, try naming them first and then deleting them.

Otherwise, customer service can get those removed for you.

[smoky haven]

yes they have names i was able to get one to go away but this other one i have been trying to delete since june hahaha

Thank you i will reach out to them. 🙂

[uneven lantern]

?tag ddb support

[loud sedge]

D&D Beyond customer support can be contacted at the link below. Requests are answered in the order they're received. Submitting multiple requests for the same issue can result in a delayed response.
http://dndbeyond.link/SubmitTicket

[smoky haven]

I am so happy You and I are not alone lol

[shy tinsel]

It has been driving me crazy since March of 2022. I randomly try to delete it every couple of months since lol

[bronze summit]

Hey all, hopping on the same order cancelled band wagon, hard to read through the wall of "same with me". I have reached out to DDB regarding the issue with no response. Has there been official communication regarding the issue?

[long sierra]

Okay so obviously it's a mass issue right now of everyone getting cancelation email, but I wanna know has others also now been charged THREE TIMES now in the span of a couple days for the DMG....I currently being with held 81 bucks for a book that has already been taken out of my bank account

[shy tinsel]

In summary:

check your account and make sure it was actually cancelled as some people received emails saying it was cancelled when it wasn’t.

If it was cancelled they are sending an email today or tomorrow with discount codes to order again for the same preorder price.

[mint kraken]

definitely want my physical lol, thanks, bummer that i'll have to wait longer for the physical then I guess

[shy tinsel]

If we get the code today or tomorrow and order it then we should still get it by the release date when we were supposed to get it in the first place

[mint kraken]

here's to hoping 🍻

[shy tinsel]

🤞🤞

[bronze summit]

Confirmed. Thanks! Been pulling my hair out since 7am yesterday. This is stressing me out more than the Election is today. Lol

[shy tinsel]

I feel that lol. I went through the exact same thing with the PHB so unfortunately this isn’t my first rodeo

[whole gorge]

A blog post explaining what happened would help cut down on all the people freaking out here, on social media, etc.

[mint kraken]

or just take my money up front instead of staggered over months lol

[bronze summit]

Agreed. This is the sort of thing that you post on socials saying "Hey, we are aware of the issue. Chill tf out, we gotchu"

Honestly getting fed up with the way some companies want to operate with the "Everything is fine" mentality.

[whole gorge]

Customer trust is improved through communication and transparency, instead of letting people freak out and form conspiracy theories/rant in the vacuum of information. Like I'm sure there's a dozen clickbait YouTube videos already created, "They have taken your money and ran through this major mistake!" and that's the narrative that's formed because there's not a blog post saying, "Whoops, something happened." Nothing on social media except angry customers. That's not great PR.

[wild ruin]

I guess this is still a good sign then, though I haven't gotten any shipping notifications or label stuff

whereas for the DM Screen: I got a shipping label/tracking for it

[mellow cave]

I sure hope its a good sign. Been following along but mine currently says shipped and i have a tracking label and such but still annoying to deal with. Also its pending in my account so hopefully thats a good sign.

[wild ruin]

hopefully someone from the account team or someone is keeping track and reaching out to anyone with issues (outside of DDB support ticket, which i've done)

[mellow cave]

I did too but from the site. Test on the email name made it seem fishy to click anything on it

[naive lodge]

For those that received the cancellation email from [e-mail] and not [e-mail]: They're still isolating the cause, but they are false emails you can safely ignore.

If you have any other unique issue that hasn't been addressed by a moderator please let me know.

[wild ruin]

Thanks @naive lodge

[wet zinc]

And what of the two extra pending charges on my debit card? Will those be canceled / refunded, too, since I already paid for the whole bundle back in June?

[shy tinsel]

They should have refunded you the amount of the physical books about a week after you bought the bundle (or possibly just changed the amount you were charged once) they were always planning on charging for the physical books as they were shipped

[shut hatch]

If they are "pending" charges they should just drop off without actually clearing

[naive lodge]

Are they holds or actual charges. I do know that some cancellations with the PHB was because the authorization was too old and the banks denied the payment. They may have done an authorization to try beating that.

[wet zinc]

Currently pending, but after doing some napkin math, it looks like @shy tinsel is correct. Initial charge of around $67, add in the rest, yadayadayada, accurate numbers total out. Looks okay now. Thanks to both of you for dropping my stress levels a bit today!

[fading bramble]

Just wanted to larify, but if i wanted to get something shipped to Canada, i would use this site, right?
https://dndstore.wizards.com/us/en

[naive lodge]

I believe so, I think D&D Beyond is currently US-only physical orders.

[fading bramble]

roger roger

[late mist]

i have the players handbook 2014 but arcane trickster is not showing up in my list of rogue options?

[fading bramble]

try scrolling down to the bottom under Legacy if you havent

[late mist]

scrolling down does not work

[shy tinsel]

Do you have legacy option selected on the first page of character creation

[late mist]

yes

[fading bramble]

would you happen to be using or

and do you have the PHB

[late mist]

o-o

1sec

[shy tinsel]

Looks like you might need to go under your account and resync your licenses. I know when the PHB first came out some people only saw one of the four subclasses available and that’s what fixed it

[late mist]

that was exactly it thank you

[fading bramble]

[mint kraken]

Any word for those who received cancellation e-mails from both [e-mail] and [e-mail]? My DMG physical order status is definitively cancelled as well

test email came a day after the email from orders

[naive lodge]

For that you will need to reach out to customer service.

[mint kraken]

Ticket was submitted 👍 thanks

[strange sedge]

I just got an email from dndbeyond saying that a mistake happened and to disregard the earlier email.

[wild ruin]

Likewise. Good job Support!!!!!!!

[abstract pewter]

Got an email.

[bronze summit]

Got the same one. Still doesn't solve the problem 🤦

[verbal creek]

Same! All's well on my end.

[snow wadi]

Now I'm frustrated. I know that I pre-ordered the 2024 core books. I've gotten the physical PH and the digital PH and DMG. I, like many, got the cancellation notices. I went to my order history and there's nothing there!!!! What's going on?!?!

[shy tinsel]

Email I just received. Part at the end about actually cancelled orders

Thank you for contacting D&D Beyond Customer Support. We understand you received an email stating that Dungeon Masters Guide pre-order had been cancelled unexpectedly.

If this order came from the email address [e-mail], you can safely disregard the email. It was sent in error and we apologize for any confusion.

Any official communication regarding purchases from the D&D Beyond Marketplace will come from the email address [e-mail].

You can verify the status of your purchase by visiting your Order history on D&D Beyond

For more information about Pre-orders, including how charges are processed please see: Pre-Order FAQ

If the cancellation you received was from [e-mail] and visiting the Order History page linked above also shows that your order has been cancelled and you need assistance, please reply back and we will be happy to help.

Wizards of the Coast | Customer Service Email support is available 24 hours a day, 7 days a week here.

This message was sent in bulk and your individual ticket was not read by an agent.
If your issue is resolved, no need to reply, your ticket will solve out automatically.
If you still need assistance, reply back and let us know and we'll be happy to help!

@mint kraken I know you were in the same boat as me so I wanted to make sure you saw this.

[shy tinsel]

The default setting on order history is 3 months if you adjust that you should still be able to see your order even if they cancelled it

[snow wadi]

That did it. Thanks.

[mint kraken]

@shy tinsel Appreciate it, yeah I just saw that e-mail too. I replied back to it since my order status is still cancelled

Hope to hear back again tonight

[shy tinsel]

I replied back an hour ago (within ten minutes of receiving the email) and haven’t heard anything yet

[potent flume]

Question: is the art book and associated dice only for people who bought the bundle pre-phb release?

[drifting locust]

Is character sharing against the rules here? Just genreal question. I would like to make an echo Knight but don't have the subclass unfortunately

[dawn violet]

Soliciting for content sharing for purposes other than playing in a campaign together is against the rules.

[drifting locust]

My apologies. I won't ask again, it was a general question. Thankyou for answering though

[uneven lantern]

Those are available for all bundle preorders up until the release of the Monster Manual.

Though you won’t get the preorder bonuses for the PHB itself.

Still a week left to get the DMG ones with it, though.

[little plume]

Okay I need someone to explain this to me like I'm 5.

I thought the Master subscription got early access to the books, but when I go to buy the digital copy it says it'll be released on the 12th.

Am I missing something?

[uneven lantern]

If you’ve preordered the DMG and have a subscription, you can access the book today.

[little plume]

...yeah buying the book would help wouldn't it XD

Alrighty-tanks 😄

[sacred dune]

Just wondering, if I got this from both orders@dndbeyond and test@dndbeyond, do I need to do anything?

[uneven lantern]

You can disregard the one from test.

The one from orders should be accurate, but you can double-check the status in your Order History if you want to be sure:
https://marketplace.dndbeyond.com/account/orders?limit=10&refine=dateRange%3D1|years

If yours actually was cancelled (because they were unable to collect the remaining payment), you can expect to receive a followup email soon. That will have a coupon code that you can use to re-order at the same discounted price.

[sacred dune]

Will I have missed out on any extra items, or..?

[sand iris]

I have the master tier subscription but players in my campaign aren't able to access books I own for some reason

[strange sedge]

Are their entitlements synced?

[sand iris]

How do I check that

I have no idea what entitlements are lol

player has informed me his entitlements are in sync

[strange sedge]

Home page, scroll to bottom, hit “ Order Status” > “D&D Beyond Account” > scroll right on the bar that has “Account” “Profile” etc. until you see “Licenses”, hit that and you should be able to sync from there.

[stiff violet]

Hello, when I create a Ranger on D&D Beyond with the 2024 rules and choose the Beastmaster subclass, it takes the stat block for the Beast of the Sky not from the 2024 Player’s Handbook but from Tasha's Cauldron of Everything. Is this already known?

[clever dagger]

I'm learning to play DnD 5e and I use Beyond to play. I want to know if the site calculates the barbarian's rage damage automatically. Is there a toggle that you can activate for rage? I couldn't find 😭

I saw that there is a table that shows how much damage rage adds to attacks, but I never remember to add the bonus

[uneven lantern]

You won’t lose out on the pre-order bonuses, if that’s what you meant.

[uneven lantern]

Did you enable Content Sharing in that campaign? There should be an option for it at the top of your campaign page.

[uneven lantern]

If you’re using the 2024 Barbarian, yes. You can click on Rage in your character sheet, then enable it in the sidebar.

That option hasn’t yet been added to the 2014 Barbarian, though.

[clever dagger]

I have the 2024 one

[clever dagger]

Enable this 'Display as ATK'?

[dire blade]

No, it’s on the Rage feature itself.

[clever dagger]

This square is just for marking that I used, but it does not add the damage bonus to my ATK

Here you could have a Toogle showing whether rage is active or not

[dire blade]

You need to look at the Rage feature itself.

There is such a toggle, but it’s there. On mobile, it says “Manage Rage.”

[delicate gate]

How would I go about making custom Warlock Invokations?

[clever dagger]

I found the option here, having to click on this bar to activate the effect. Thanks! But still, activating it does not add the ATK bonus

Now I found where it is. Yes, activated @.@

Thank you very much for the help

[delicate gate]

I don't think theres an exact way outside of feats that I can tell of

[clever dagger]

Just to be sure, is there any option to use this skill automatically, according to its description? Or do I need to do the entire process/calculations manually?

[uneven lantern]

You’d have to roll that 1d6 separately.

[clever dagger]

ok, ty!

[solid kindle]

I purchased the 2024 three book physical/digital bundle and paid for it as soon as it was available. Now, I have two charges on my credit card from WoTC, both for $40.59. I haven't purchased anything recently, so I'm confused as to what the charges are for. Who do I contact to get this addressed?

[uneven lantern]

?tag ddb preorderbilling

[loud sedge]

When will I be billed for my Preorder?
If you pre-order a D&D product on the D&D Beyond Marketplace or the D&D Store your card will receive an initial authorization in the amount of the full order price, but will only be charged for the digital items and any Physical Items on your purchase which are not pre-ordered. Once the physical items you Pre-Ordered begin shipping to you (usually about a week before the official release so you get it in time), your card will then be charged for those items plus the shipping fees. Any discounts will be split across the payments based on their portion of the total cost. Tax is applied separately to each transaction.

For example: If you pre-order a Digital/Physical Book bundle for $59.99 ($79.99 with a $20 Bundle Discount), card will initially receive an authorization for  for $59.99 + Tax & Shipping. The final charge on the transaction will be applied as $22.49 + Tax for the Digital content ($29.99 - $7.50 Discount). When the physical book starts shipping, you will then receive a separate charge for $37.50 + Tax & Shipping ($59.99 - $12.49 Discount).
https://dndbeyond-support.wizards.com/hc/en-us/articles/19045445378708-Pre-Order-FAQ

[solid kindle]

Thanks. That's somewhat helpful, although it doesn't explain why there are 2 identical charges for $40.59 when I only purchased one bundle and am only receiving one copy of the DM's Guide.

Both were pending yesterday. One is now final, and one is still pending.

[uneven lantern]

I'm not sure on that one. You may need to contact customer support.

?tag ddb support

[loud sedge]

D&D Beyond customer support can be contacted at the link below. Requests are answered in the order they're received. Submitting multiple requests for the same issue can result in a delayed response.
http://dndbeyond.link/SubmitTicket

[lofty holly]

I could use some clarification. Here’s a screenshot taken in 2021 in the character builder of my draconic sorcerer. As you can see it says 7 hp at level 1. But I’m pretty sure the level 1 hp is 9? Can someone tell me what I’m missing, and/or if anything has changed in that regard between then and now. This character is a 2014 character.

[uneven lantern]

Hit Points at 1st Level: 6 + your Constitution modifier
https://www.dndbeyond.com/classes/6-sorcerer#ClassFeatures

[lofty holly]

Oh, I see. Thanks!

[uneven lantern]

I'm guessing you're also a Draconic Soul sorcerer, which would account for the other +1.

[lofty holly]

Not sure, but I do know that as of now my con modifier is +2

[uneven lantern]

Not according to that screenshot, it isn't.

[lofty holly]

Exactly, that was taken in 2021, today my modifier is +2 rather than 0

[uneven lantern]

Ah yeah, if your CON mod went up by two, your max HP would have gone up by two as well.

[woeful raft]

where can i put a hit dice
in dnd beyond

anybody?

[haughty dock]

Short rest should show your hit dice

[woeful raft]

well im making a hombrew spell and i cant seem to add a hit dic

[uneven lantern]

Do you mean damage dice?

Hit dice are used to calculate a character's hit point maximum, and can be spent to heal during a short rest.

[woeful raft]

no like when you want to hit an enemy you roll a hitdice

Hit/DC

[uneven lantern]

So you mean an attack roll

[woeful raft]

yeah

[uneven lantern]

A spell will use the character's spell attack modifier by default.

What's the actual text description for this spell?

[woeful raft]

why do you need that

im just looking in the editor for hombrew spells on how to include an attack dice

[uneven lantern]

...to help you?

Your other option is to find an existing spell that works the way you want, make a homebrew copy of it, and see how that was set up.

But if you want a more specific answer, I need more specifics.

[woeful raft]

You fill a human skull within range with a facsimile of life, commanding it to attack one creature within range. The skull flies towards that enemy and bites them. Make an attack roll, dealing 2d6 damage of a damage type determined by the following table on a hit: Roll a d12: 1 = acid . 2 = bludgeoning. 3 = cold. 4 = fire. 5 is force. 6 = lightning. 7 = piercing. 8 = poison. 9 = psychic. 10 = radiant. 11 = slashing. 12 = thunder. Afterwards, the skull clatters to the ground, inert.

[uneven lantern]

All you need to do for that is to mark the spell as an attack.

By setting "Attack Type", probably to "Ranged".

[woeful raft]

cant seem to find it

wait

ok

got it

[shy tinsel]

Just checking in if any of the people who received the cancelled DMG email from [e-mail] (meaning it was ACTUALLY cancelled) have received the email with the discount code to order the replacement

[uneven lantern]

I haven't heard of any yet, but I've asked behind the scenes to see if there's an ETA.

[shy tinsel]

Thank you I really appreciate how helpful and forthcoming you have been

[dusky birch]

So if I pay for a free trial so that me and my friends can experience the game, do my friends also have to pay for a free trial to join my campaign?

[uneven lantern]

No one pays for a free trial, by definition.

But no one needs a subscription to create or join any campaign.

This page describes what you get for either subscription level:
https://www.dndbeyond.com/store/subscribe

[dusky birch]

But we want to use the digital map.

[uneven lantern]

Ah! Then yeah, the DM does need a subscription for Maps.

But players don’t need one to join.

[sage thicket]

Is anyone being charged multiple times for the DMG? I got the bundle package a while back, which I got charged a partial amount. The PHB came out fine later. I've been charged for the DMG now with 2 more pending charges for the same amount. Am I alone in this?