👾-bug-reporting

[spiral venture]

Try airplane mode on and off? 🤔

Device restart

Maybe even reinstall the game

[manic sonnet]

I don't think this ends in 104 days

[hollow pond]

@manic sonnet - Did you throw a 🔧 in the works? 😂😂😂

[manic sonnet]

They just know I tend to forget there's an extra event on Wednesdays. Giving me plenty of time to complete

Clearing localization fixed it btw

[manic mauve]

we have this help which for our alliance will not clear

[half haven]

The refinery is reporting a greater number of available items than there are (it seems to be multiplying the available options by the number of times I could redeem them if there wasn't a time limit e.g. 2 items * 300 biominerals / 100 biominerals per item)

[naive thistle]

@umbral nexus , The time left to finish the event SNW Mission pt. 2 SMS is around 1 day and scopely still hasn’t solved the exaggerated strength of the enemies to defeat on those missions.

It the time ends without it being solved, I’m expecting to be given the full rewards that I lost due this miscalculation. And yes, I did raise a ticket for this, 2 days ago, ticket number 7796720…

[jagged laurel]

Was considering buying the June elite daily reward box but the option to buy it has disappeared from the offers tab.

[spiral bloom]

It's only available for the first 15 days of the month (and a few days of the prior month, I believe, but don't quote me on that)

[jagged laurel]

Ok thanks.

[craggy dirge]

SNW Breakthough part 1, mission 2/5
Isn't a 2million power target just a little o.p.?
Can't get past it.

[warped trench]

I just completed an epic away mission and only got rare points

[spiral venture]

Yeah it’s something like that I always know it as the week before the start of the month and the first 2 weeks. I might be wrong though 🙈

[spiral bloom]

All I know is first Friday of the month, I'm buying it 🤣

[civic berry]

Devs complete it for you, then you get a 770k one to do in next part .. for a Lvl25 Mission, its impossible .. lol
But you gotta raise a support ticket with scopely .. they arent doing a fix, just a per player fix - apparently 😕

[craggy dirge]

@civic berry nice, I'll do it

[plush steeple]

Hello, Mission Durchbruch, 2 million Shop by Level 25 Mission? Support in App not working. What can i do?

[unique elk]

Alliances rewards is bugged out because I can’t collect any rewards.

[spiral venture]

Update your game

It was fixed 2 weeks ago

[tulip pasture]

I try everything that people suggest and the game stop loading at 70 %

[silver gyro]

For the stfc website where we get our daily web gift, there is an option when logging in to "stay logged in". This feature doesn't work.

It's also laggy as all get out.

[tulip pasture]

I need help with a dev please

[native oyster]

Go through the process at #👽-how-to-contact-support to get support with your issue 🙏🏻

[native oyster]

If you want to finish the event, collect the gift box. When event is finished, the missions can be saved for later

[plush steeple]

Thanks

[oak tapir]

I'm not able to access my event store server 54

[spiral venture]

There is no event store currently active

[oak tapir]

Thanks

[tidal tartan]

Well, obviously it's active 😋

[silver gyro]

It's active, just not populated. That's bad UI, but not surprising.

[bronze ferry]

Is this a bug? No way a low level player can beat this.

@umbral nexus

[rich kelp]

yes how do you fix it

scopely level 25 cant beat a 2.5 million ship

[cursive meadow]

Mine got completed with the Picard gift.

[oak tapir]

@bronze ferry check your messages sir

[native oyster]

It was an error; archive it for later.

[native oyster]

It’s 2.1 million, but still, you can’t beat it. Don’t worry, archive it, do it later when you can 🙏🏻

[raw coral]

Support ticket kann man auch ueber email aufmachen #👽-how-to-contact-support

[bronze ferry]

Thank you

[plush steeple]

Gerne. Welche E-Mail-Adresse?

[grave yarrow]

[e-mail]

[plush steeple]

Danke

[grave yarrow]

Musst aber deine Player-ID mit eintragen

Ansonsten kommst du da nicht weit

[floral plank]

It seems that traits XP don’t count for points even if they are described in the event as 1 xp = 10 points

[native oyster]

Any further information on “the event”?

[floral plank]

The away teams SMS

But ok apparently too much lag

They came through after 20 min

[native oyster]

Yeah we’ve seen some patchy lag stuff. Wanted to be sure as the BP allowing trait XP is new 🙏🏻

[cunning hornet]

Did you get any traction/feedback with the treasury targeting issue? I'm conscious that the timer on the pack keeps counting down. I run a Pilum so the full value pack would be very handy 🤣

[native oyster]

Let me ask again nicely today 😅

[ashen agate]

Same thing is happening to me still. Save 1, wipe out another. Posted before and nothing still.

[dense gust]

Hey, so this is an odd one. Latest iOS and app versions.

Miner went to zero on an ore node in Argandu. Moved the miner off the node, and tapped the node, then selected the Mine button. Received an error that it cannot be done in the ships current state.

Restarted the app, and the miner was on the way to Fyrsta, but was at Impulse. Tried to recall, errored that it couldn’t be done in its present state. Then it showed the warping icon.

[native oyster]

Yeah, I’ve had that happen when app has been open too long - it seems to lose track of what system you’re looking at. Signs are that you can’t open a specific system, mines don’t look right, few bits.

[dense gust]

That’s frustrating.The app had been open for roughly 1 hour at that point. It seems a bit frustrating to have to jump thru hoops to make sure that the action I want to take will actually work.

[high mirage]

Let’s call it a positive bug , and it shows from what event your rewards are ready to collect 👍🏻

Instead of the Star I get the pictures

[spark raptor]

Where is the Jelly Brawl- Event?

[polar dome]

Was wondering if it was just me.

[spark raptor]

And Where do I get 50 matrix diods to unlock the new SNW-Mission in the Holow deck?

[grave yarrow]

It's missing and is already getting looked into

Syndicate button seems a little see through

[scenic iris]

Same issue for me. It says the 50 needed are available in the Battle Pass, but they're not anywhere to be seen.
How do we unlock this?

[cerulean granite]

Just had the coolest visual bug that should become a feature...

[spark raptor]

maybe it is a feature 🙂

[cerulean granite]

Then why would it disappear?

[floral plank]

Where do we get the new mission credits?

Matrix diodes?

[grave yarrow]

Ops 34+ didn't get enough for all the missions. Already has been forwarded

[floral plank]

I didn’t get any at all

[grave yarrow]

Then how did you start the past missions?

You got 200 at the beginning of the arc

Which is not enough for 34+

[floral plank]

Had a notification about 4 timed chests but when I open the menu it only had the tickets the 10 min and the 4 hour (3 in total)

[spark raptor]

there are not enaugh

[grave yarrow]

Hence I said, 34+ didn't get enough and that it's been forwarded 🙂

[floral plank]

Ok

And I am 34 so it affects me as well

[grave yarrow]

That's included in 34+ 🙂

[native oyster]

@umbral nexus fathers day offers you can't see the shards clearly. Looks like 20 but I mean ya know. Bug is on both pc and android, idk know about ios

[thorny barn]

Same on iOS

[spark raptor]

20 shards each

Jelly-Brawl is live on server 133! Thank you 🙂

[pulsar mist]

Thanks for the screens, forwarded

[wet shale]

@umbral nexus Great guy’s, this item do not exist in the pass, where can we got it ?

[grave yarrow]

ops 34+ didn't get enough for all missions. Already has been forwarded 🖖

[floral shadow]

You need an auto-reply to stop the copy-paste RSI. 😆

[wet shale]

I' higher than level 34, even if you are level 60, this item is not in the pass, at all

[grave yarrow]

Everything included in 34+

As soon as I know something more, I can say more

[wet shale]

This is not the same item than the one for the other missions

[grave yarrow]

You say you need something else than Matrix Diodes?

[wet shale]

The message say it was gived in pass, no matrix diode where gived by the pass

[grave yarrow]

It looks to be a sample tooltip.

Like for the Arena Transwarp cells

[wet shale]

It look like a bug, the pass never give that, and there is no way to give them

[grave yarrow]

The gift for Holodeck has been launched now 🖖
Please check your gift sections

[wet shale]

🤣

[tired breach]

Is this a bug?

[glad peak]

Does anyone has the same issue, Stella randomly dead during an eclipse Armada, you need to repair but it’s like instantly and rejoin the Armada. First time it happened, I got support by a Cerri. Second time, it seamed out of the blue

It’s my A ship

[wet shale]

@umbral nexus this bug was also borring, it was solved lot of time, but came back after each upgrade. Can’t devs remember when something do not work, it never work ?

[native oyster]

It was never fixed. It only shows when the event store is empty so maybe you thought it was fixed.

[dreamy folio]

Why event bug is still not fixed ?!

[wet shale]

May be you have to see the title before saying somthing stupid, it's ticket event and not the event store. It's the same with daily events

[native oyster]

Excuse me? Use your manners and read the #🌠-rules-and-roles12. People aren’t here to be abused.

He’s right. Exiting a folder of events takes you to the “no event store” screen when there’s no event store running, and works normally when there is an event store.

[wet shale]

That's why i explain

[native oyster]

And you’re wrong, and you still tell him he “says something stupid”. He doesn’t; he is right, and I ask you again to use nice words.

[wet shale]

But it's not the event store

[spiral venture]

But it is

[wet shale]

Please open your eyes

[spiral venture]

The page comes from the active event store that is empty

Yes they are open

[native oyster]

Ssssh. Read what you’re being told by two people.

[warm oyster]

A visual glitch causes the event store to show (with the ticketed or daily event title) when the event store is empty.

[native oyster]

Tomorrow, when Cosmic Cleanup items are in the event store, it will work normally.

When that goes again, it will go back to being broken.

[spiral venture]

Compare these 3 please

[wet shale]

There are 3 event in this store, when we go back from one we see this even there where 3

[regal dawn]

Didn't they used to disable the Event Store tab if there was nothing in there, or am I remembering it wrong?
Seems like that would fix the "issue".

[spiral venture]

Yes they did idk why they can’t now

[native oyster]

Fairly sure they did.

Let’s see what Jiso says

Been told he’s wrong and rude from multiple angles after all

Should be good

[regal dawn]

I totally understand why that "fix" would be a low priority - after all, it's just an annoyance.

[warm oyster]

Must not be snarky, must behave....

[wet shale]

You say something wrong i do not ask you about event store but tickets events and daily events

[native oyster]

It is annoying as sin though 🤣 I’m in there several times a day.

[native oyster]

No, you’re ignoring what you are being told.

[warm oyster]

Please scroll up and read the responses. They are not wrong.

[wet shale]

Or all events concatened in a store

[native oyster]

In the wise words of Jess, the snark must flow

[warm oyster]

In that case... (and bear in mind Tommie said to), it will be 'something stupid'.

[native oyster]

It doesn’t matter which one you come from. When you go into a folder, Daily, Ticketed, Cerritos, Threat from Beyond, when you go back it goes to the empty event store screen when there is nothing in the event store.

[native oyster]

You make it sound like a Robbie Williams song now 😂😂

[warm oyster]

But it maintains the correct title for the folder you just left.

[native oyster]

This too.

[wet shale]

I say when i ask about something it is stupid to ask me about other thing because you are certain i ask you about what you thing

[native oyster]

You’re asking us about what we’re answering you about.

[warm oyster]

You are not reading or understanding the replies.

When you get that screen from dailies or ticketed events or whatever, the system is displaying the empty event store instead of what it is supposed to show. It does not behave this way when there are items in the event store.

[wet shale]

I ask you about ticket event yes or no ? You reply me about event store yes or no ?

[warm oyster]

The 2 are connected.

[native oyster]

Read the replies slowly.

The empty event store causes the problem.

Empty event store = bug when you exit a folder of events on event tab.

[wet shale]

That'a bug yes or no ?

[native oyster]

Event store = no bug when you exit a folder of events on event tab.

[wet shale]

Last 3 month after the bug reveled, it make 3 days to solve

[warm oyster]

It is a bug that only shows in certain conditions. So it appears 'fixed' sometimes and not others.

[native oyster]

It was never fixed!!!!!!!

[wet shale]

Yes it was

[native oyster]

No it wasn’t

Here’s a hint for you

When everyone else in the room is telling you you are wrong, do you think you might be the one that is wrong?

[warm oyster]

The bug only shows when the conditions are right. The condition being an empty event store.

[native oyster]

It will be “fixed” tomorrow during cosmic cleanup

[wet shale]

No, all players are borred, and do not want to try

[native oyster]

And “broken” shortly afterwards.

[native oyster]

No, three epic commanders and several other players are explaining it to you, after you got abusive.

https://tenor.com/view/flat-earth-flat-earth-crazy-boats-gif-14060728

[regal dawn]

@wet shaleThere's two ways to look at it:
1 - it won't appear if there's something in the Event Store
2 - it will appear if there's nothing in the Event Store

When #1 happens - it appears to have been fixed, but really isn't

[warm oyster]

Please, spend the next few days taking not of when the bug shows and when it doesn't and report back to us on Monday.

[wet shale]

There is nothing in event store and it apear, you'r wrong

[native oyster]

Fun fact

Sunscreen gives you cancer

Fun fact

[regal dawn]

That's correct - the bug shows it's ugly face when there's nothing in the Event Store

[native oyster]

Covid vaccines change your dna

Oh wait

Tommie’s gone 🤣

[wet shale]

It apear even if there is something or not in event store

[native oyster]

You are wrong.

[regal dawn]

Nope

[native oyster]

Empty event store = bug when you exit a folder of events on event tab.

Tomorrow it will work fine when Cosmic Cleanup rewards are there

[warm oyster]

Its a simple test. See if the bug shows up during cosmic cleanup tomorrow.

[native oyster]

https://tenor.com/view/shhh-shush-quiet-gif-8316632

[wet shale]

It apear with the last monthly update, as it was not after the last corrective

[native oyster]

No no NOOOO

It’s a conspiracy

[native oyster]

You are wrong.

[warm oyster]

Wait until after cosmic cleanup and get back to us.

Prove us all wrong.

[native oyster]

He won’t be back tomorrow

He’ll be inventing excuses somewhere

[wet shale]

I put a message here after the update saying bug come back

[native oyster]

It’ll be accusations of a back-end patch and another one regressing it again.

[native oyster]

And you were wrong.

[wet shale]

Good luck to go upward

[native oyster]

The bug is only there when there is nothing in the event store.

[warm oyster]

You did put in the message, and were told the the bug has never actually been fixed. It only affects the game when the event store is empty.

[native oyster]

Was that before or after he called someone stupid?

[native oyster]

Okay chap so listen. It must not be nice to have multiple people go at you. But trust me and us, the bug was never gone. It was just hidden.

That said, expect people to have a go at you if you become abusive by calling them stupid. Let’s end this nonsense now shall we?

[warm oyster]

Immediately before.

[wet shale]

It append also when event store is used but as i can see, even with proof, you say there is no bug and after ward get a chest or something. It was pathetic.

[native oyster]

Here we go again. No one ever said there was no bug. We said the bug was never fixed in the first place. Please revisit school please and thank you.

[native oyster]

When you’re in a hole, stop digging.

[regal dawn]

May I suggest that the bug has been reported and we're awaiting a test tomorrow? Let's all go back to playing the game until tomorrow?

[native oyster]

Well Australia sounds nice

[native oyster]

But has been reported for sure.

How far is that

It’s just never been fixed

😆

[wet shale]

Recall last messages claiming it was solved

[native oyster]

#👾-bug-reporting message

https://tenor.com/view/elmer-fudd-pickaxe-digging-dirt-cartoon-dig-digs-a-hole-gif-19588145

So can we now move on to why people feel the need to call others stupid and pathetic?

Isn’t that the real bug in human software?

[native oyster]

It’s a reflection of their own issues.

[wet shale]

Never get an answer

We do not see pinned messages, it's for your internal use

[grave yarrow]

Pinned messages

[wet shale]

No, ever we do not see pinned messages

[grave yarrow]

On Phone, swipe left and tap "Pinned"

[tame field]

Still no hope of getting the announcement box fixed?

[spiral venture]

The alliance gifts were a big issue highlighted by many. This issue about 5 people come in a week complaining about it

[wet shale]

No pinned messages

[grave yarrow]

Swipe left

[wet shale]

And no answer too

[grave yarrow]

It's right up there

Pins are readable by every discord user

[umbral nexus]

This is being investigated and when I have news on if it's adjusted I'll be sure to let everyone know!

[wet shale]

Pinned mess change

There is no message gived to you there is a message pinned

[spiral venture]

That’s an old pin

This channel is used every day and has 100’s of messages

[wet shale]

That's the actual pin

[spiral venture]

I know

[wet shale]

So you're here to help, not to get guy's down

[warm oyster]

Submitt that as a feature request to discord then.

[umbral nexus]

Hi @wet shale This is something that I can improve on and I'm sorry you had issues finding this info. I appreciate the feedback. I mentioned above a few messages ago that this is still being investigated and I'm sorry it's impacting your experience. When I have news on if this is adjusted I'll be sure to let everyone know!

[tame field]

Hi @umbral nexus! Thanks for all your efforts on the game 🙂 💪

[umbral nexus]

❤️

[native oyster]

And they’re not here to be abused either. Remember, the start of this hostility was your calling people stupid and we’ve all tried to get you back from that since. Please lose angst. We’re all here trying to help.

[tame field]

Would love a fix to the announcements box… I used to have lots of fun with it 😂 but now messages never stick, they delete

[umbral nexus]

Which announcements box if you don't mind me asking?

the one in-game?

[spiral venture]

The in alliance one

[tame field]

Bottom left

[native oyster]

It doesn’t work? 👀

[wet shale]

Never i said somebody stupid, read well

[native oyster]

I never read ours 🤣

[spiral venture]

Not always

[grave yarrow]

It doesn't work for some alliances

[native oyster]

Ah ok.

[tame field]

Whenever I post something, after a few minutes it deletes

[native oyster]

Well that’s annoying

[tame field]

Yeah, I use it for silly posts mostly but they are fun for the alliance 😂

[native oyster]

Love that idea

We use it for territory defence schedule 😂

[tame field]

Exhibit A 😂

[spiral venture]

Have you tried posting it the restarting game straight away I have found a few bugs like this get fixed like that

[tame field]

Will try

[wispy acorn]

This step of the "Open Cluster" mission is bugged.

The ATTACK button takes you to your home system and unlike other missions that require killing hostiles in specific systems, it does not place a mission marker on the Fastolf system.

[wet shale]

So, would you explain please, i never call anyone stupid

[native oyster]

Let’s just agree to move on shall we.

[umbral nexus]

Oh!

When did that disappear for you?

Er for everyone ?

[umbral nexus]

I would like both sides to stop contibuting to this conversation

[wet shale]

Can you agree i never do it ?

[tame field]

When I post something there, within a couple of refreshes, it clears again. Been doing it for past month or so

[spiral venture]

If my memory serves me well I would say since about December 2021

[wet shale]

A bit before for me

[regal dawn]

I just checked our almost 3-year-old Announcement and it's still there. So apparently, not everyone has that issue.

[native oyster]

Yeah ours has been going a while

[tame field]

Haha if I put that post up I know everyone would refine cores 😂

It might be that new posts don’t stay, but old posts are fine if left alone…

[wet shale]

I would like to get an apologies, i never say anybody stupid

[dire gazelle]

Is this new feature or a bug?
It says I'm a Winner 🏆🏆

[minor gorge]

Uhhh, Scopely? Gained another Syndicate level, gained a third officer preset, set up a crew in it, and the game cleared/deleted my preset 1.

[native oyster]

!!!!

How long take the support? Or we have mats falling from the sky?

[nova tusk]

Should be full duration of wherever your Cerritos is at. It's working as intended, the "0s" is a visual bug.

@native oyster

[quick birch]

Both? It still works the same, just with a picture on top

[floral roost]

How many years should it take to fix the crashing issue? I mean really……every 5-15 min. Only game I have that does this

[rough cairn]

Scopley can you change the rules for enabling exocomp to work when the ship is out of base

[sly pivot]

Wtf! I can’t do daily or anything now because I have to find and do the mission dark space again? Im one building away from level 54

[high mirage]

Isn’t that the mission you need to do when get to level 39 ? Or 40 / 41 ?

[sly pivot]

Something like that, if Scopely wants me back that far I require a refund of everything I spent from the last time I did dark space mission, that would be someone’s yearly wage!

[high mirage]

Best to send in a ticket … or restart the game and maybe even uninstall the game and then install it again. That works sometimes

[sly pivot]

I did send ticket with screenshots

[high mirage]

Let’s hope they don’t set you back to 39 😜 good luck 👍🏻

[sly pivot]

For $50k they can

[finite oracle]

This game needs a lot of patching

Take a look at what happened with the level 25 SNW mission

2 mil hostile explorer 😂

[sly pivot]

Luckily a restart fixed it, but come on Scopely no other company would let me continue working there if I made this many mistakes at every turn, after 3 years the basic problems are not fixed?

[summer ravine]

いまだに、テリトリー入れず。バグ治って無い。

[spiral venture]

I had this issue the other day the fix is actually very easy but annoying once you click save force restart the app straight away don’t click on anything

Once you log back in the save is permanent till you change it

It needs to be done every time you want to save a new officer preset

[spiral venture]

It does for combat Exocomps

[finite oracle]

Why is this still happening

[spiral venture]

Have you tried restarting or clearing localisation cache?

[finite oracle]

Yeah I restarted it worked thanks

[woeful oar]

I opened 7 or 8 Federation recruit chests this morning, it says in the description that I’m guaranteed 5 shards, but I got 2 or 3 shards in most of them. Am I missing something here? https://youtu.be/3aDgLVZH6uk

[lethal beacon]

I've reported this on multiple occasions, never get a logical response.

[woeful oar]

I feel like it happens more during events that require officer shards. I struggle to trust the rng in this game when the stuff you can see is obviously broken.

[grave yarrow]

You got 2 sulu, 2 uhura and 1 Kirk = 5

[quick valley]

It is coverted to officer xp

[lethal beacon]

It's just difficult to trust, when you don't see. So much else is broken, timers, speed ups, etc.

[woeful oar]

You can see the number of shards before it’s converted and it says 1? If it’s more than 1 shard then it should show that.

[lethal beacon]

👆

[cunning hornet]

Got a reply from support

"Hi, this is Hanzo from the support team. Thank you for reaching out. I see that you want to confirm the $99 Treasury pack offer. I was able to check this and I can confirm that the offer is intended for your account.

If you need further assistance on this matter, please let me know."

So it looks like the whole point of the treasury pack is to offer better value to players, except in certain servers where I presume they want to deceive players into buying it due to content creators saying pack is worth 150% of other packs
The messaging here is terrible @umbral nexus

or what I suspect to be more likely is the support person hasn't gone beyond a stock answer and didn't check if the treasury pack is supposed to be lower value

[spiral venture]

Support don’t have all the answers 😬

I’ve had a similar question raised from my server about the $99 pack Eco still doesn’t have answers 😬

[cunning hornet]

There does look to be a general issue with inconsistent value on the 99 pack, but it's frustrating when support doesn't push through the stock reply

[spiral venture]

It’s something strange with Ops 40-50

The other ops packs follow the 1.5x value

[cunning hornet]

Yep that's what I'm seeing too, almost like we're being punished for progression 🤣 (or more likely a bug with value)

[spiral venture]

Also there is a few questions CS can’t give you an answer for as they can’t affect your player progression

[native oyster]

Yeah I’ve not had an answer on it either; my pack is garbage for the cost.

Simple answer though, I won’t be buying it.

[cunning hornet]

Same here, if they acknowledged it was an issue and they could remediate it in a few days then I'd buy it, but as it stands not worth the value

Thanks for poking them @native oyster pity we didn't get an action

[native oyster]

No worries. I’ve not given up but practically speaking I think we’re out of time on this one.

And people say they fix stuff quickly when there’s money involved 😆😆

[cunning hornet]

I expected "fix it and take my money" to get a higher priority 🤣

[spiral venture]

🤣🤣

[oak vine]

The display on the conversion to XP/Transporter Patterns always shows 1 regardless of how many were actually converted.
It's a known-ish issue for years. There is a reason why, I know why and I truly wish they would fix/change it.

[blazing blaze]

Anyone else notice that when supporting with Cerritos that it reads ship will be supported for 0 seconds? Haven’t used it for over a week but last time I used it the active support time was there.

[spiral venture]

It’s a visual bug. Support time is still correct

[blazing blaze]

👍 ty

[willow frigate]

I've had what I assume to be a bug related to bookmarks/missions/officers for 2 to 3 months.

I cannot save or delete bookmarks, and all missions/officers acquired in that timeframe receive the 'New' tag every time I log-in.

Yesterday, I tried a fresh install on mobile, but the issue persists.

Does anyone have a solution or other troubleshooting tips? I've got a ticket in to CS as well.

[random hornet]

This bug is getting out of hand and really annoying especially during Armada events when will this be fixed? <@&509691205798592532>

[native oyster]

What’s that?

[pulsar mist]

Guessing stuck hostile? No word on that. In the mean time, you can select the armada using these arrows to rotate targets.

[random hornet]

Don't have that option on my phone I don't believe. I'll double check now

[earnest crest]

It's literally your SS

[gilded crown]

Not entirely sure what to make of this … is it possible I have a 1 on my refinery because of leftover 3* gas to refine?

[grave yarrow]

No, did you check the G2s?

[gilded crown]

I did … not enough to refine

[grave yarrow]

Restart the game then, should be a bugged tooltip then

[gilded crown]

Thank you for having me double check … must have been a 2* ore prize last go around

[spiral lintel]

Hmm sms doomsday event scoring with snw pike not working. Only adding 7 pts.

[woeful oar]

Thanks for the explanation. They should definitely fix it, if nothing else it’s likely to cause confusion.

[spiral venture]

What seems to be the issue?

[spiral lintel]

@spiral venture see above mate 👌

[spiral venture]

Can you confirm that the events page is also adding 7. The black banner has a long history of being incorrect

I will pass this on if the events page is also giving 7 instead of 15 🖖

If it’s graphical on the black banner then not much to do

[spiral lintel]

It is only adding 7 at a time

[spiral venture]

I will pass this on 🖖

[spiral lintel]

Confirmed with my total on event page

Thank you

I've done the event now but just making you aware

[spiral venture]

I suspect the events scoring cards are wrong though as the last 2 events were 7 points as well but I will try find out where the issue is thank you 🖖

[calm thicket]

Spent a ton of 4* mats today and none showing in SMS for pike recruit

[spiral venture]

Did you use common G4?

[calm thicket]

No, uncommon and a few rare

[austere reef]

Epic armada directives (1000 spent) didn’t count for pike sms

[native oyster]

Best log a ticket with CS

[warm temple]

crew presets deleting when I unlocked #4, yesterday #3 erased, today #2 erased

[spiral venture]

When saving your preset can you try doing a force restart of the app don’t exit the preset screen just restart straight away this will fix the issue 🖖

[warm temple]

i will try it, thanks

[spiral venture]

Once you get it working just be aware until it’s fixed this needs to be done every time you need to save a new preset

[spice sage]

How can this be fixed?

[upper light]

https://stfc.space/missions/1796131836 shows the previous missions you have to do before that. It looks like you don't have those done.

In looking, I don't have it done either though I did the borg options way back when so not sure where the Fading Obscurities mission chain was supposed to start. Maybe from back in the borg arc?

[keen surge]

It was a mission that was awarded to members of alliances that ranked in the top X (can't remember where exactly) of one of the ALB events during the Borg arc.

[upper light]

LOL. That would make sense then. We do OK, but we don't top the ALBs

[narrow heart]

Unable to fill cargo past this point.. using La’an below deck to buff cargo space

Probably conflicting with the research buff for boosting cargo

[pulsar sable]

Ship power way off on server 26 and ship abilities seem to not be activating.

[spice geode]

How about, since it's kinda fundamental to playing the game, that we deal with the responsiveness of the game in that ships don't attack when we hit the attack button nor recall when we hit the recall button.

[spiral venture]

Can you describe this issue more?

[native oyster]

Recall ships most part of the times get confused! Me too!

When it happens lol

Morning🤙

[cloud dune]

Scoring is not properly.. needs to be 20 and not 7

@topaz aurora 👆

[spiral venture]

Known problem that has been passed on. Thank you 🖖

[glacial cargo]

I see a lot of ships keep going around in circles

[spiral venture]

Yeah that’s a weird sync bug or something

[glacial cargo]

lol

[true gate]

This hostile is too close the players base. Every time you target the hostile, the game targets the base. It's for Tread Lighly part 8 mission

[native oyster]

Use the arrows 👍🏻

[true gate]

SOB! THANKS

[deft compass]

Is something broken with Territory scoring? My alliance doesnt seem to be getting the +3 bonus points for each node covered, just the 1 pt per ship in territory

[grave yarrow]

Did they reset the node when the takeover started?

[spiral venture]

Probably not 😅

[pulsar sable]

@spiral venture My ships were at normal power levels yeasterday at event reset. Logged out and came back in later to all ships having lower power levels. Upgrade my jelly before logging of, was at 4.3M it is currently sitting at 3.8M. All other ships off by 50-600k power.

[native oyster]

Sounds like big shields not turned on in Mak’ala.

[spiral venture]

Yeah it sounds like a territory buff difference

[pulsar sable]

Also many were saying ship abilities weren't working properly in my server as well.

All territory stuff us at normal state.

[spiral venture]

Tell your server to put tickets into have it all reviewed

[pulsar sable]

So it's not territory buffs not being on.

@spiral venture Issue with tickets is bot keeps auto closing without fixing problems for months now.

[native oyster]

For what sort of issues?

I thought this started yesterday?

[spiral venture]

Same

[spiral venture]

Do you finish the tickets off or leave them unfinished? The bot closes unfinished tickets

Try another option from #👽-how-to-contact-support

[pulsar sable]

@spiral venture Nothing gets done at all it just closes the ticket.

[spiral venture]

Pick another option in #👽-how-to-contact-support

[pulsar sable]

Actually leaning toward just leaving. Same issues all the time and it seems support purposely tries to ignore etc. After this much time this game should not be as unstable as it is. One of the main reasons I have not spent a cent since TNG arc1.

[marsh shuttle]

Picture and description don't match

bought shards with transporter patterns

if you don't hit skip, you get this screen

[native oyster]

It’s a feature to check you’re paying attention.

[deft compass]

Some did, some didn't. But they said they fixed that bug months ago

[grave yarrow]

It is not a bug. It's an official rule in as mentioned in the first takeover FAQ

[small sonnet]

Woke up to Recruitment SMS being completed already, received no rewards for it and my SLB shows 0 (as it should since I haven't recruited anyone).
I plan on opening a bunch of packs, but I don't want to miss out on the SMS rewards, especially completionist trophy

[native oyster]

Recruit SMS has been running 24h already; will check scoring metrics.

Nope, not sure how you could have 0 in SLB and completed SMS. Best bet there is a ticket.

[random hornet]

Unable to spend resource tokens like dilithium and tritanium and parsteel

[spiral venture]

Can you explain further please 🙏

I think I know what the issue is just need some clarity

[random hornet]

In the Store under Resources there used to be RSS token spending options now there are none. Just Tokens from packs are there.

[spiral venture]

They were moved a few updates ago they are in inventory now

[random hornet]

Awesome lol I don't recall reading about that haha

[spiral venture]

If you click on your resources top right and click the buy button it now sends you to the inventory instead of the resources tab

Recent change but can help

[neat wyvern]

10 extra points for each attack under cloak are not being rewarded. Event is Disappearing Act SMS. Been almost 30 minutes. Event is a two days but of course it will take Scooely 5 days to respond.

[native oyster]

Mine did; are you killing reds or blues?

[steep hollow]

ON SNW part 1 Defeat the Klingon ship is strength at 2104711 there is no way a level 25 can complete that!

[spiral venture]

Which ones

[native oyster]

You’re right, you can’t. Archive it for later.

[spiral venture]

Given that the event has ended and the mission has been changed to Ops 40 recommended you will have to do it later

[native oyster]

Well I know only reds score, so I killed reds and they scored.

[spiral venture]

Good to know thought you were killing blues again

[neat wyvern]

Thanks death, didn’t read the fine prints. 😆

[native oyster]

I always am, but I don’t try and hide and since they made it so you can just export a battle log and see who hit you there’s no point cloaking to hit players anyway 🤣

[spiral venture]

Nice to know

[fossil dust]

so the mining exo does not boost iso mining rates?

Without boost

[native oyster]

Well, if it’s a gas mining boost it won’t 😂

Oh, 50% general.

[fossil dust]

with boost

[native oyster]

You can see those numbers are different, right?

[fossil dust]

now I do

[native oyster]

🤣

[fossil dust]

I was looking at just the Min

I figured a 50% would at least drop it by a couple of mins, not 16 seconds

well thats laim

[native oyster]

Massive ship ability.

Now do the same with an Envoy.

[fossil dust]

I was using a Max Meridan

[native oyster]

Yes.

Do it with an Envoy.

[fossil dust]

already set the miner

I'll look at it later

[native oyster]

You’re adding 50% base to 4300%

On top of the 950% for the laser.

On top of any of this:

[fossil dust]

plus 40 for Makinen Capt, and 60 for iso

[native oyster]

Oh way, it’s 3*. Same applies for different research node 😅

No point.

Most effective Isogen mining crew on Meridian clears a node about 2 minutes faster than my PvP crew

[fossil dust]

lol

[native oyster]

Airiam, Makinen and 10/11

Baitridian.

Only difference is the Airiam one is getting dead in a stiff breeze, and the other usually comes back with stuff I didn’t mine in it.

[fossil dust]

lol

[keen surge]

They multiply with laser, not stack.

[spiral venture]

Wait they do? 😅😅 this is so much info 😅😅🙈🙈

[keen surge]

Base mine speed X mining laser X mining speed bonuses.
Most bonuses go to speed, a couple go to mining laser. One of my bug reports is that the Meridian ship ability is written as mining laser but operates as mining speed, but no one cares 🙁
The distinction is why 10of11 works well on regular miners, Botany Bay and (pre research) D'Vor, but terrible on Meridian, Feesha and Discovery.

[spiral venture]

I see 🤔

That makes sense thanks 👍🏻

[native oyster]

Either way, small change.

50% on any of those is absolutely negligible

[keen surge]

Sure, but not because it stacks with laser. If I took that information as being correct I would get unexpected results with other ships, and mining rate formulas wouldn't work out. The rest was fine.

[plain scaffold]

again with this bug!!!

[quasi bolt]

Snw indeed Pike and spock are some perv 🤣

[raw coral]

You just have 1,011,679 — I win 💪

A massive 0.01% difference - Dont feel bad now brother. You cannot always win

[hearty rose]

Massive lag on APAC-193

<@&509691205798592532> ☝️

[lapis cypress]

Just did a couple upgrades on my Enterprise yet received no points for the current event...

[earnest crest]

Common G3 don't count for pts, did you upgrade something that used uncommon or better mats?

[bold badger]

Hi! I seem to have a LOT of trouble with Game few days now. Buttons not working and errors all the way.

Claiming items not working. Helping others button not working. Etc

[native oyster]

Looks like you have connection stability issues, I get that a lot when I have poor signal too.

[rigid heath]

Phone hot playing stfc since recent client update

[stable swift]

😠😠😠😠 if you guys in Scopely don't want to loose players, start working very quickly to fix those connectivity issues. Have those for couple days now and im seriously thinking about quitting because my patience is starting to break. Can't even get into game today.

[native oyster]

Scopely don’t provide your connectivity. HTH 👌🏻

[stable swift]

My internet is completely fine and working well. No problems in other games.

[native oyster]

And your device?

Your connectivity to Scopely’s server will be shared with hundreds of players.

They get server issues, but they are always very noisy in here…

[stable swift]

I have android phone and it is working well. Like i said, have no issues with other games. And had no issue with Stfc so far. It started couple days ago, constant wifi icon in the game, yellow and red. Need to wait minute after every move. Keeps freezing. To the point i couldn't get in to game today. Had same issue last year, almost a month. Then it got better with some update.
Thankfully i have still 9 hours shield left, but events will be uncompleted.

[native oyster]

What OS? What device manufacturer? Seems odd that it would start suddenly and be relatively speaking limited in impact.

[stable swift]

Xiaomi and Miui os. Last year i had Samsung with same issues

[native oyster]

But you only just started having the issues two posts back?

In any event, have you had a device update around the same time frame?

[stable swift]

My device update was couple months ago. I think it was Saturday morning when issues started in game

[native oyster]

Are others on your server reporting the same thing?

[stable swift]

There were couple players who have mentioned this in gc, but can't say how many have issues

[native oyster]

Doesn’t sound like a whole server. Have you opened a ticket? Seems more device specific than anything.

[stable swift]

No, not yet. I tried but it froze 😁 and i gave up. I'll try again if I manage to get in at some point

[native oyster]

There are alternate mechanisms in #👽-how-to-contact-support 👍🏻

[stable swift]

Thanks, i didn't know that 👍🏻

[lapis cypress]

Yes it took common and rare materials.

[earnest crest]

What component did you upgrade? post a ss if possible

[torn epoch]

Would be nice if the back button in the events panels didn’t result in this 95% of the time.

[tidal vortex]

I put La'an below deck on my Stella, I can see the increased cargo, but after killing a few hostiles in Mige my loot is capped at the cargo hold amount without using La'an and therefore I never fill my cargo completely and benefit from La'an's increase

[native oyster]

Not the first report I’ve had - appreciate depending on your RoE it might be more problematic but does the same apply for example on a D’vor mining lat/BB on data?

Or perhaps crack a station and see if she works?

[bold rock]

When is the “known discovery” issue going to be fixed? It’s been over two months now, and I still can not jump or level it up…. And there is nothing indicating that you are actually doing anything about it.

[spiral venture]

It’s been longer than that. They tried fixing it so they broke it for everyone and then fixed it again to what the current situation is and was originally

Tbh I would rather they didn’t fix it

We will just have a repeat of the last fix unless they can actually fix it this time

[native oyster]

#👾-bug-reporting pinned post.

[spiral venture]

Actually we are both wrong

[native oyster]

Yes… he says he can’t jump.

[spiral venture]

And right

[spiral venture]

Yeah missed the second half

[native oyster]

He can, he just needs to follow the instructions 😆

[spiral venture]

Yes I was answering the first half and missed what you responded to 🤣🤣🤣

[limber charm]

US server, no idea what the number is, is down

[spiral venture]

Outage unrelated to maintenance, correct?

[north tapir]

iphone xs max

[limber charm]

No idea

There shouldn’t be maintenance in the last hour before changeover

[native oyster]

And yet, they communicated there was.

Why do all these people wait until it happens to complain about it rather than the two weeks it was announced leading up to.

[spiral venture]

Who said they read the announcements?

[native oyster]

Because then it would be their own fault they didn’t know it was happening and we can’t have that.

[limber charm]

The only announcement I saw for today was maintenance on European servers

[grave yarrow]

They announced there will be maintenance today like over a week ago

[limber charm]

I didn’t see any for US servers. Just went back to announcements and don’t see it there

[spiral venture]

It’s there

[limber charm]

What date?

[spiral venture]

In the FAQ there is just numbers no region identifiers

[spiral venture]

#⭐-official-announcements message

#⭐-official-announcements message

2 different notifications of maintenance

[native oyster]

Except those?

[limber charm]

My fault, only looked at the beginning of the lines so didn’t see the us designation

[floral plank]

Where is my frame reward @umbral nexus ?

[turbid summit]

Same here got 3rd and nothing

[floral plank]

<@&509691205798592532> @noble moss ?

[grave yarrow]

Forwarded

[floral plank]

Thanks

[indigo cradle]

Got first and no rewards yet

[civic flint]

<@&509691205798592532> did not get the Avatar reward. Is it going to be the same as last time? Separate rewards chest?

[grave yarrow]

Has already been forwarded 🖖

[median karma]

Came in second to get Pike avatar, but when I go to change my avatar, he isn't there.

[grave yarrow]

Check one message above yours

[grave yarrow]

Known Issue 🖖

[mental bay]

@umbral nexus - come on, eco - does this really take a month to fix. And, ColdRogue - butt out.

[grave yarrow]

Eco is not available today 😉

[noble moss]

Ops responded regarding Pikeatar. They are investigating.

It is a holiday for them though so unfortunately patience is required.

[chrome grotto]

I have to admit, it is really remarkable how inept this company is....they really have it mastered. They have to actually TRY to be this bad........

[crystal glen]

Known issue apparent but I was first in snw like avatar lb and didn't get rewards...even though the event says "reward receieved". Spent a lot of resources.

Pike avatar

[grave yarrow]

Forwarded and being Investigated

[radiant patrol]

Not getting any points for swarm sms event

[crystal glen]

I did get rewards for the snw pike shards lb, just not the avatar lb.

[pine cargo]

I won 3rd p,ace. But never got avatar or trophy

[grave yarrow]

Forwarded and being Investigated 🖖

[native oyster]

People aren’t here to be abused for your leisure. It is indeed a known issue.

[mental bay]

No one is asking you to butt in, either (and asking someone to butt out is hardly abuse). I know perfectly well it’s a known issue, and don’t need the peanut crowd to jump in. That was rather the point. It’s been “known” for far too long and still isn’t fixed.

[native oyster]

No, but I’m asking you to keep it civil because your hostility is entirely uncalled for. There is form for people reporting the same issue as someone posted two comments previous to their own post having not read them; explaining that it is known doesn’t warrant the hostility of “butt out”.

Use your nice words or use none at all.

[mental bay]

Squeaky wheel gets the oil…

[native oyster]

The hostile and abusive wheel doesn’t get to squeak.

Take a step back, Cold didn’t know you came here knowing it was known and informed you it was known about.

[mental bay]

Feel free to ban me from the platform, if it is within your power. I’d hate to cause you any angst.

[native oyster]

Not within mine, I’m here to try and stop you getting the attention of those that do.

[mental bay]

Well, that’s a productive role. Enjoy yourself.

[native oyster]

It’s kinda a package deal. I do for the most part.

[ashen quarry]

Any ideas on how to get past the Downloading Assets 35% load screen. Tried clearing cache and data. Tried restarting device. Tried deleting whole game and reinstalling. Anything I haven't tried?

[native oyster]

Use different connection mechanism?

Swap to cell if you can, or Wifi the other way

[proven hare]

Sent a ticket in game for this one but posting here too...
First place on the SNW Pike avatar event, no rewards

[grave yarrow]

Forwarded and already being investigated

[proven hare]

Thank you 🖖

[ashen quarry]

@native oyster tried it. Same issues.

It's irritatingbecause I lost out on a ticketed event thati would have finished without this issue. Been trying for 4 hours to get the fame to get past 35% load.

[spiral venture]

Please delete this your player ID should not be visible in public

Critical success is based on RNG and what % you have

[feral schooner]

I see that other have a same problem. Pike Avatar SLB didn't gave rewards. I don't see Pike avatar(disabled or enabled) in avatar selection screen but I see that above poster has him.

[grave yarrow]

Forwarded and being investigated

[mortal rapids]

Killed a hostile, didn't get credit for it. And now my timer is stuck at 0 seconds and I can't cloak again. Anyone else having this issue? Restarted and didn't help.

Even if I swap to a ship that doesn't have a cloak I have a 0 second timer sigh

[wheat quarry]

I understand. But my critical says max and my multiplier is above 1 sometimes 2. It’s frustrating. But all I’m getting is success. Sorry about player id.

[spiral venture]

What % is your critical?

[wheat quarry]

Usually says max

40 - 70

[spiral venture]

Yes but that’s max for that ATA meaning it can’t go above that given % it’s not saying it’s 100%

[wheat quarry]

I have never had a problem before. I have usually gotten my critical

[spiral venture]

From what your describing it sounds like bad RNG or some sort of hit or miss thing if your critical success % is around 50

[spiral venture]

The game has its moments

It won’t let you take the critical every time

[wheat quarry]

Ya. I know. I am wondering if others are experiencing this

[spiral venture]

I remember I had the same mission crit 8 times in a week then it wasn’t spawning or criting for another 3 weeks

[wheat quarry]

I’m not getting any however. So I guess I have to wait it out?

😩

[spiral venture]

I’ll repeat what’s been said here before. If you think the ATA system is unbalanced then get a really large sample size and bring it back and use it as proof the system needs changing

[spiral venture]

Yep let RNG give it to you when it wants to

[wheat quarry]

ok.

Thanks

Do I need to post screenshots here? Or where do I post. I’m new to discord

[spiral venture]

I would collect data somewhere else like excel then it can be easily read as a file if indeed it proves that the system is unbalanced,but a couple of players saying it’s not working is not really proof. It’s a huge task tbh us players shouldn’t need to do it. Up to you 🤷‍♂️

[wheat quarry]

I appreciate your time and help.

Good day

[spiral venture]

No worries 🖖 have a nice day

[real iron]

When is the avatar of SNW Pike comming to me? Final score was 4th place in SLB

[native oyster]

https://tenor.com/view/dog-husky-soon-gif-7801078

[fathom geode]

I see more than a couple players asking. I have the same issue. No Pike avatar, I came in 2nd.

[native oyster]

Me too,im 4th also in SNW and no avatar...

[radiant patrol]

OMG! Now this game is crashing every few minutes it seems. Nothing seems to be getting done about it. iOS device.

I’ve reported this several times in the past.

[plush root]

For the first place in the event, I did not receive Pike's avatar.

[spiral venture]

Being looked into. Can you submit a ticket in the meantime. Today is slower than usual as the US has a holiday so not many around to fix things 🖖

[daring terrace]

wrong icon for Plasma Blast Projectile in the Amalgam Refinery

[steady rivet]

Login problem

[pine cargo]

Any updates on this?

[pine cargo]

Same for me.

[proven hare]

Apparently one of my alliance mates won the avatar last time and it took 3 days for scopely to send him the rewards. 🙄 I really wish these guys would spend half the energy they spend on developing new content on fixing the glitches.

[honest umbra]

I completed the BattlePass for today, but when I went to collect, it’s showing that I’m short points and I can’t collect the next lvl.

[earnest crest]

225k is on track, and it's not intended that players unlock a MS everyday

[dusk pendant]

@umbral nexus

Says here in the battle log that my Augur is 3.7M strong

Then here in armada it says it’s 2.7M strong inly

[lyric abyss]

when is the log in going to get fix over 15 min's and still can't long in this sucks

[rare lantern]

My ships are acting like they're in system when in warp so I can't stop them . Relogging doesn't fix.

[nova tusk]

Research affects this. There is cloaking research that affects power when cloaked in an armada circle

[twilit grail]

@real eagle what horrible timing for server maintenance the hour before lat rush event is over.

[indigo cradle]

Any update on rewards not being given out for the avatar leaderboard?

[grave yarrow]

Known, forwarded, being investigated. That's all we got

[indigo cradle]

Ok thanks for the update

[inland sentinel]

Quite new to Discord yet, my STFC sticks at 70% and won't finish entering the game. Have repaired it 3 times and still won't load past 70%.

[tight hazel]

so mining in lucrative space is not working for me, this is a bug??

[native oyster]

Please only post in one place; how did you get your ship home?

[fallen thistle]

Game is crashing on start after the update

Any ideas?

[quasi smelt]

Game crashes immediately after starting. Just updated at play store...

[sour notch]

Latest update just loaded now, the screen on iOS iPhone with camera notch blocks some of the text and controls. Can’t really provide a screenshot

[tight hazel]

yep but is like was empty

[sour notch]

After navigating to discord and back to the game, the screen alignment changes

Before, After

[fallen thistle]

Deleted all app data, restarted my phone. Game is crashing immediately after the start. Just updated the Game via Google Play Store

[calm falcon]

I can't go into Ship management after new update.

[torn adder]

Same here.. I'm using xiaomi phone..

[jaunty crag]

Same problem

[fallen thistle]

For me game is crashing on Samsung Galaxy S7

[earnest crest]

Have you tried uninstalling/reinstalling yet?

[jaunty crag]

I habe galaxy s7 too. Can,t Start the app

[hollow birch]

Same here, can't start game after Update, huawei tablet..

[calm falcon]

My issue solved after reinstalling. Thanks

[jaunty crag]

Nice to See that i'm not the only one with this problem

[fallen thistle]

Reinstallation didn't help. Still crashing

[jaunty crag]

After reinstalling i got the same Problem

[tidal tartan]

I heard from my alliance mates the same after the recent update today. Crashes after start or doesn't start at all.

[quick valley]

My transporter pattern store is gone?

I didn't update anything

[leaden turret]

Same here!

[earnest crest]

My tp store is still there. It disappears when you have zero TPs, is that where you are?

[quasi smelt]

Still no results here, deleted app and reinstalled it on my Galaxy S7 edge...

[worthy sigil]

I have no TPs at the moment but the characters are there. PC version.

The only glitch I'm seeing on the PC version so far is on the Officers screen. Some of my L30 maxed officers have a blue up arrow and some have a green. Shouldn't there be no arrow at all for these as they are 100% maxed out? I get that the ones that can be upgraded would have green, and the ones that can be upgraded but are short of Officer XP would be blue, but why do the fully maxed ones have arrows at all? Seems like a very clunky and visually cluttered interface feature.

[native oyster]

Trait.

[worthy sigil]

Care to expand on that thought?

[native oyster]

Nah, just had a look and it doesn’t look like it is that either.

[earnest crest]

Are they fully maxed out on traits too?

[worthy sigil]

Instructor Spock, for example, has no traits, yet in the interface he has a blue up arrow. Are you saying that if there is anything that can be upgraded, be it level or traits, that a green arrow will appear? Why not remove the arrows when an officer is maxed 100%? That would seem to make much more sense. If you relate it to the arrows in the research trees, blue means available to upgrade, but missing materials and green means able to upgrade currently.

[earnest crest]

Probably sticky arrows, saw it before the patch too

[native oyster]

Nah, I got blue arrows for ones that have no trait available, green arrows for officers I can’t level, tier or afford the next trait on…

Just arrows a plenty 😆

But open the officer and go back to the screen and the arrow is gone

[worthy sigil]

I thought about that, thinking it was like the "NEW' tag, but when I tried it nothing changed. The arrows are persistent.

[native oyster]

Mine disappeared on Charva and Gorkon

Got bored checking after that

[calm falcon]

If I use Korean language, I can't access to Ship Management UI. English version is fine.
I didn't tested other languages.

[quasi smelt]

Love to see any color arrow right now. My miners are getting raided I just can feel it🙈 please fix bug

[fallen thistle]

@earnest crest any other suggestions for the game Crash problem?

[earnest crest]

Nope, you'll need to test out stuff and let us know if you manage a workaround

[worthy sigil]

I just noticed that when you click on an officer with an arrow, there will be another arrow on one of the three tabs on the right hand side telling you what can be upgraded.

[golden plaza]

Bug on iPhone again… the «bus pocket» is covering/hiding parts..
And still no info on how many faction messages you have in faction view.

[fallen thistle]

@earnest crest I have no other ideas. Deleted all app data, restarted my phone, uninstalled and reinstalled the app. Nothing worked. But as I see I'm not the only one with this problem

[worthy sigil]

For the love. I looked at Gaila in the main screen, green arrow. When I click on her and see the stats screen, nothing to upgrade, 100% maxed. When I go back to the main screen, the arrow is magically blue. Just no rhyme or reason to any of it.

[opal shoal]

I see green arrows even on those officers I haven't unblocked yet. If I open any officer, and then go back to the list, the arrows disappear. But, as soon as I scroll the list up or down, the arrows appear again.

[worthy sigil]

Isn't it really the job of the IT testing team at Scopely to be doing that, not the end users?

Fix a bug, add 5 more. This is the way.

[hollow birch]

Before you always could see the added, today they hided perfectly...

[dusk patio]

After new update, I can't use ship management.

I reinstalled my game but still have same issue.

[hollow birch]

You're lucky, can't use anything

[dusk patio]

Using PC and IOS. Both are not working to me.

[earnest crest]

It is, but if a bug gets past them and hits players, then it's probably a good idea to see if you can manage a workaround until they get to fixing it. Otherwise you'll have a pretty poor gaming experience

[calm falcon]

Are you using English version?

[worthy sigil]

My point is that there shouldn't be any getting past them. With all the money Scopely is getting out of this game, they should have the best testers in the business. Nothing should go live unless it has been tested on all platforms and with multiple devices, especially the most popular ones.

[native oyster]

Meanwhile in the real world, particularly on Android where people can install any old trash… bugs escape.

[dusk patio]

No, I’m using korean version.

[worthy sigil]

A game crashing or not letting players in is a show stopper problem. That is not a tiny glitch, that is a major malfunction. Blaming it on player's devices or expecting the players to find workarounds is not an acceptable business model. I'm married to a professional software tester. When I tell her the stories of the bugs in this game she just shakes her head and wonders what they are doing there.

[calm falcon]

Korean version have problem with Ship management after new update released. Please change your language for a while.

Hello! btw 😄

[earnest crest]

That's not how it works, there will always be bugs in programs no matter how much money you spend. And you can't spend enough to cover all the android devices, there are millions of them and in all different configurations with weird installs alongside them

[dusk patio]

Thank you Elena! 감사합니다 😄

[native oyster]

Someone complaining the other day that they couldn’t get STFC running on Nougat.

[worthy sigil]

Actually, that is exactly how it works. My wife tests software for a multibillion dollar insurance company. If this many bugs got out from their teams they would all be fired.

[native oyster]

Is it by any chance less complex than this game? 😆

Let’s not pretend the majority of in house line-of-business software has the level of complexity that is involved in something like this, and that’s from a guy who regularly beats on how hard his own organisation’s devs seem to want to make things 😆

Developing in house apps you’re responsible for the endpoint, the software it has… how many times have they been hit with “Stupid .NET bug”

[worthy sigil]

Not even close. Ever deal with the CA insurance commission? They have to keep at least a dozen or more programs all working in unison. They have to keep their system running smoothly for brokers around the world. If they let a bug out, it can literally cost them millions in dollars of fines, not to mention lawsuits from brokers and customers.

[native oyster]

Yes, and all of those have relatively consistent and managed endpoints.

How many end up running on Landfill Android?

I’ll let you in on a secret. Windows is 99.9%, rock solid and stable, and completely dependable.

It’s the trash people put in it that ruins it. Kernel module this, privileged service that…

[worthy sigil]

That's not really a secret.

[native oyster]

Developing and testing against iOS - easy.

Developing and testing against Windows - pretty easy, as long as the endpoints are managed.

Developing and testing against personal, unmanaged Android devices, Christ.

That’s the Wild West.

[blazing tusk]

Left scroll in ships screen is hidden by the notch on iPhone scrap that. The view shrank after restarting and now is fine.

[native oyster]

However if they did tank it for people just cos of language, then let’s all point and laugh 😆

[light ermine]

PC client, anyone else?

[barren sky]

Players of our alliance also cant load the game

[native oyster]

Do they play in English?

[barren sky]

Asking now, hold on

[native oyster]

👍🏻

[toxic oar]

What’s up with the unplanned US maintenance? Upgrade game and crashed …

[native oyster]

It’s not unplanned.

#⭐-official-announcements message

#⭐-official-announcements message

[barren sky]

Android, English version

[native oyster]

Samsung S7?

Sorry, I know it’s all the questions @barren sky 😅

[barren sky]

No, im happy to answer, just became an admiral and i got everything to solve😂

[native oyster]

It’s like being green, but without being called a shill 😆

[barren sky]

😂 Samsung Galaxy A5

Do u need Android version or sth else?

[native oyster]

Don’t know at this point. Wouldn’t hurt to have.

[earnest crest]

It's not an excuse, it's a realistic response to getting a better gaming experience until a real fix is implemented.

[glossy dust]

It is not realistic response - if something crashes a decent software team put every hands on the table and work their butts until it is fixed... And not release new content for 3 months since bug was introduce

[woven ginkgo]

Is there an official Bug tracking System like Github, where one can really report Bugs for the game?
Discord is not the right place to handle this, because it is unreadable because of discussions.

[glossy dust]

Oh, and thanks for the censorship

[woven ginkgo]

It would also interesting to see, if a bug has already been reported

[magic horizon]

#🌠-rules-and-roles12

You’ve been here long enough to watch your wording.

[glossy dust]

Im reporting those bugs regurally - with videos showing how to reproduce... and gues what - rember when under deck abilities where intoruced? Well since then till "now" (though I wont believe untill I see it) - they didnt fix an issue causing in some situations players could abuse to completly block you out of the game

And they were abused a lot on our server, especially in pvp

[barren sky]

@native oyster @earnest crest Android 8.0.0 version. In case one of u writes it down🙏

[native oyster]

Thanks @barren sky

[native oyster]

Report away, just use your nice words

[glossy dust]

Another "nice" thing - iPhone 6s - maybe not newsest device - keeps crashing at least one time per 2 minutes - and I play this game that way... still no fix

[barren sky]

App has stopped message within 3 seconds of opening

[glossy dust]

The problem is - with screeen time over 12h/day - i dont want to destroy battery in newest device where one cant replace it without losing tightness of the device...

And more and more...

This comes from ops 53 player - so you can guess how much I payed for this unplayable product already :/.... And it was working much better in the past than it is today

[magic horizon]

iPhone 6s is a rather aged product. I’m sure there is a list of supported devices about. still searching

[glossy dust]

A mobile game that can be played on pc... with tones of bugs... which destroys all the good features - for example ones from current update - so nice visual improvements... though theyu dont work :/

@magic horizon it is still supported

[native oyster]

By the game*

[glossy dust]

And believe me there are more advance games that works on it without any issues

I think it is still suported by the game - only limitation is iOS version

[native oyster]

Device that age is probably performance throttling, I had to replace my 6S two years ago because it crashed using Outlook 🤣

[glossy dust]

I mean - devices with too old iOS are not suported

[barren sky]

Just dont bury the actual bug reporting😉

[native oyster]

Oh wait, no, three years ago. Long enough that the 7 that replaced it stopped charging and had to be replaced with an 11 🤣

[woven ginkgo]

ok, as expected... just discussion here... no answers

[glossy dust]

I have more decent phones - but as I said, sealing on them doesnt support battery replacement, and spending 8-12h in game everyday kills the battery

As long as Scopely wants to send me new iPhone every half year - im fine with using more modern device 🙂

If you as mods can do anything - ring the allert, call CIM, or whatever your critical situation management is - and make Scopely either revert client or release new - today

[magic horizon]

Most likely no github. Not for public access to my knowledge.

[woven ginkgo]

But it would be very helpful... and make it much more professional for Scopely and you.
There are also Systems, where one can classify access to potentially dangerous bugs.

[glossy dust]

For those of you who suffers now 😉

[earnest crest]

You can fix that by uninstalling the game, deleting the game folder, and reinstalling the game.

[woven ginkgo]

https://www.monkeyuser.com/2022/mindlessness/

have one ever challenged the requirements?

Now all officers have an arrow.
The ones you can't improve anymore, where nothing works at all, have a blue arrow. In research, the blue arrow means that you could do something, but you don't have enough resources.
So who thought here that it would be a smart idea to give the officers a blue arrow?
All the other officers have a green arrow, even officers you don't have yet... that's really helpful.
Wouldn't it be better if only the officers you can still level had a green arrow?
The ones you can promote have a green bar.
That would be progress, wouldn't it?

[charred crater]

I especially dislike that there is no distinction between being able to level up, tier up or adding trait levels

[fading shadow]

The arrows seem to correspond to traits: green arrows if you have enough trait XP to level up or unlock a new trait; blue if you do not have enough for the next level/unlock

[native oyster]

When will the bug that causes blocking of two cells when the exocomp is activated finally be fixed? although only one is valid and written off.

[earnest crest]

Today's patch should have fixed that exocomp issue, did you update yet?

[fading shadow]

So even if you have maxed an officer to L30, it will still have an arrow until their traits are fully maxed as well.

[woven ginkgo]

as said, this is not true... blue arrows are on the officers, that are maxed... completely maxed

[native oyster]

yes, I updated about two hours ago. this error started about 5 minutes ago. pc version

[fading shadow]

Are their traits also completely maxed? On mine, they still have arrows if they are L30 but have traits to upgrade

[glossy dust]

Confirm - I have maxed Gaila - no traits on her, no updates possible, but blue arrow still there - would also see it as better idea to not display it when you cannot upgrade anything more

[woven ginkgo]

Kadett Scotty has no traits... so yes, there is nothing one can max anymore

[fading shadow]

Ah, ok. I hadn’t looked at some of those officers with no traits. Another bug then!

[woven ginkgo]

it also makes no sense to have a green arrow on an officer that you haven't owned yet...

And if you switch to an officers details and back to all officers, the arrows get messed completely... now my Kadett Scotty has a green arrow 😄

[deft grotto]

I've install new update. Now saying game has closed. Help I can't access game. Have reinstalled and restarted phone no success.

[glossy dust]

I have simillar reports from people in my alliance - game crashes after update 😦

[woven ginkgo]

the unread message count at the AC (on PC Version) has also a new Bug

[native oyster]

This update allegedly.

[distant spoke]

The update info said you fixed an issue where one Exocomp would occupy two slots after activation... I didn't have this issue until after the update...

[glossy dust]

How come we didnt have that many bugs and issues before this arc? Did something changed at Scopely? Maybe new managers? new KIPs/OKRs? :p

[foggy cape]

I can't access the game since new update. Crashes as soon as I open.

[glacial cargo]

there's a bug in the cloaking, you can't have a ship cloaked and attacking ships
https://www.quora.com/In-Star-Trek-why-cant-Klingon-and-Romulan-ships-fire-while-cloaked?share=1

[grave yarrow]

Hence the ship uncloaks when the actual attack happens

[glacial cargo]

report log said cloaked ship

[hard venture]

Scaling issues on iPhone 13 Pro Max with screens intermittently appearing under the notch. Also random badge notifications for new chat messages with no new messages

[glossy dust]

You at least have some messages 😄

I have no friends.. noone writes to me... or... maybe... w8... bug that is there for 2 years or longer (pms dissapearing)?

[ancient jay]

Finished second in SLB for pike avatar still not received any reward 🖖

[vivid quarry]

The new update today is fatal do not download on Android tablet

[native oyster]

Yes, there’s a %chance you don’t identify your attacker

And research to balance that each way

Cos if your ship is flying through space and dies of pew pew, who’s there to snitch on who did it?

https://tenor.com/view/feel-me-think-about-it-meme-gif-7715402

[vivid quarry]

App won't even open now since update 🤬

[hollow birch]

@vivid quarry it isn't me 😅

[vivid quarry]

Updated fine on my phone but not working at all on the tablet

[glacial cargo]

if you read the link, it would have suggested even if they did some research that they still couldn't cloak and hit a ship

[native oyster]

Yeah, so, I’m somewhat of a Star Trek veteran.

One; Decloak and shoot.

Pew pew, dead.

Two, it’s also wrong.

[glacial cargo]

but the log says otherwise

[past fox]

With new Patch, the game cant start anymore

[native oyster]

Yeah, hear what I’m telling you, go with it.

And watch Undiscovered Country too.

[grave yarrow]

What device?

[tropic osprey]

Got the same Problem with the new Update. Game is constantly crashing. Reinstall and restart tried no Chance to get online.

Device Android Smasung Galaxy S7.

[grave yarrow]

Another S7... Scopely, what did you do....

[slow furnace]

New update UI scaling is putting items on the side of the screen under the notch

iPhone 12 Pro

[robust minnow]

Got same problem with Android.Game won't restart after update 43.1

[past fox]

Samsung S7+

[grave yarrow]

What device?

[robust minnow]

Samsung J5(6)

[grave yarrow]

And another Samsung....Scopely!!

[tropic osprey]

Another Mate from from our Alliance got an Huawai Tablet and get the same Error Message.

[robust minnow]

Tried to send feedback when told but it keeps trying to restart before I can complete the form.Was hoping error code would help.

[livid cove]

Moto E5 plus, no loading

[grave yarrow]

What device? Can you ask him to give the info?

[simple gulch]

New ship level indicator doesn’t work correctly. My Valkis just went from level 30 to 31, yet display keeps saying 30. Even after restart. I guess it goes to 31 when I dock the ship, but don’t wanna give up a good auto grind session.

IOS 15.5

[tropic osprey]

He didnt know the correct Model. Must be one from 2019.

He got it its an Mediapad T3 AGS-W09

[native oyster]

Had that before, hit another hostile.

[simple gulch]

I was hit 10 times after the screenshot. Still 30/35.

[native oyster]

Hum

[simple gulch]

PC client also says 30/35.

[hollow badger]

Here to, went back to Dock then it showed the correct lvl.
But how stupid is that???

[dense gust]

So for the issue where the carousel arrows are hidden behind the notch when you’re looking at your ships, a restart is only a temp fix. If you go to events and back to your ships, the arrow is behind the notch again.

[night nacelle]

The app will not run after this update. Keep crashing on the Scoplay splash screen.

[red brook]

@native oyster

[native oyster]

Game will not load after update!

[barren sky]

Already reported that bug

[waxen thorn]

Wondering if the green arrow on the main recruit screen was intentional or not. With every officer having arrows now it buries any I can promote under every single one with possible trait upgrades

[marsh owl]

Game keeps chasing since update

[azure pecan]

I like the new persistent chat sidebar on the left on the PC. However, when typing a word with 'q' or 'e', engages a zoom.

[grave yarrow]

That is because of third party software, not scopelys fault

[azure pecan]

it's on pc

[grave yarrow]

Oh, wrong message to reply to 😅

[pseudo crane]

No game start possible on Android since the update. Raid party!

[grave yarrow]

What device?

[azure pecan]

some of my other alliance mates using the pc client have confirmed it as well

[grave yarrow]

What device? The more info we get, the easier and faster we can get a fix 🙂

[marsh owl]

Samsung s21 5g

I use the Google store did an update and this was the reward lol

[grave yarrow]

Interesting, so far I've only seen lower grade Samsungs fail 🤔

[pseudo crane]

Xiaomi pad 5 pro and Samsung s22

[night nacelle]

@grave yarrow using galaxy tab s2 it crashes.

[grave yarrow]

Alright, I'll forward all the devices to be checked, thanks 🙂

[livid cove]

moto E5 plus crashes

[sage edge]

Android 7.0 device, 4/64 mem, full hd screen, snapdragon 625 - game crashes after last update

[grave yarrow]

Added

[grave yarrow]

What device exactly? Manufacturer and model?

[sage edge]

Xiaomi Redmi Note 4 Global

[elder yoke]

Moto g30. Android 12. Stuck at 70% after update.

[swift magnet]

Galaxy Tab A also crashes after update

[grave yarrow]

Added

[elder yoke]

Going to miss event completions by the looks of it

[grave yarrow]

Just tab A, or Tab A12 or something?

[leaden turret]

@grave yarrow HUAWEI MediaPad T5

[grave yarrow]

This sounds more like a server problem

[swift magnet]

Tab A model SM-P555

[grave yarrow]

Added

[grave yarrow]

Added

Any more devices? 😓

[pseudo crane]

Scopely must activate a Gold shield.

[grave yarrow]

Can't force em to, but I'll forward it 🖖

[leaden turret]

Make that platinum

[thin pilot]

Here's a weird issue....on the latest Google Pixel 6 Pro firmware update, the game will never be able to background. So as long as you put the phone to sleep, the game will quit entirely and have to be reloaded.

Edit: the game has full priority in battery settings too

[grave yarrow]

Works fine on my pixel 6 pro. Maybe a faulty firmware update 😬

Did you set something in the developer options maybe?

[native oyster]

Mine drops when I use camera on my iPhone.

[thin pilot]

Hmm could be. I can try to uninstall and reinstall as I haven't played with dev settings

Thanks for confirming! You got the update from this week right?

[grave yarrow]

Be sure to do a back up

[grave yarrow]

Yup. Can check again tho, one sec

Got the most recent update according to my phone

[thin pilot]

Cool, so must be issues with my install. Thank you!

Also, please fix stuck hostiles Scopely. It bothers me so much as a clean freak 😂

[grave yarrow]

Iirc most of them get fixed by sending Screenshots in a ticket to them.
That worked for me at least

[thin pilot]

I'll do that, there's like 20 stuck on the side out of bounds of augment space

[grave yarrow]

Yeah, on my server I had 4 pilum stuck outside the boundary 😂

In a single system

[jaunty crag]

Ja there a was to fix the starting Problem?

[grave yarrow]

There is no fix yet except rolling back the game version

Which is no real fix

[glossy dust]

Log in on PC if you want to put longer than 8h peace shield (there is 8h automatic peace shield applied, 5h13m remainig)

at least on EU servers, for those which didn't have maintenance today... god save you

[jaunty crag]

How can i set back the game version?

[grave yarrow]

Download it from a third party provider 😬

You can't rollback on Google play

[native oyster]

https://tenor.com/view/dont-need-you-angry-throw-trash-garbage-gif-15769455

[grave yarrow]

And afaik you can't on apply either

Apple*

[native oyster]

Apple ain’t broke 😆

Vortas

[feral crater]

Well the game crashes every time I try to start it after yhe uodate. Tried reinstalling it and same issue. Uggggg

[native oyster]

https://tenor.com/view/apple-android-gif-13031290

[grave yarrow]

What device please?

@HD this does not help at the moment 🤣

[feral crater]

Galaxy S7

[native oyster]

Makes me smile though.

[grave yarrow]

Known, already forwarded.

[native oyster]

We know about those.

[grave yarrow]

I know.

[native oyster]

Good good.

[marsh hazel]

I also cannot play since update. The game crashes on the Scopely screen. I'm on a Huawei MediaPad running android 7.0 with 4 GB ram

[native oyster]

I mean, Android 7? Rly? 😅

[glossy dust]

Cmon guys, it is still supported :p (by the game also)

[native oyster]

I’ve seen a few reports of Android 7 not running it at all for a while now. It is a rather old OS.

[native oyster]

Lies.

[grave yarrow]

Hmm

Last line

[short vine]

Nice game

[native oyster]

10 is the oldest version of Android to still have support.

[grave yarrow]

What device?

[short vine]

@grave yarrow LG V30

[elder yoke]

I did wonder seeing all the low android numbers

Had to double check my version 🤣

[grave yarrow]

Added 🖖

[grave yarrow]

I'm also surprised by how many people still use such old devices. But hey, everybody does his own 🙂

[elder yoke]

If it works then meh

Surprised mine can actually work with 12 tbh

[glossy dust]

There is also a minor bug with daily events tab not loading at first access

[native oyster]

Yeah, and I have sympathy with people whose devices are now obsolete by a few years, but… you gotta draw the line somewhere 😆

[grave yarrow]

Did you try accessing it very quickly after switching to a different tab?

[glossy dust]

Yes, then it works... basically switching tabs makes it visible... jsut mentioing if noone else reported it before

[elder yoke]

Mine wont let me go back out of the screen to join the fed, rom etc dailies or any like that

It tells me theres no event offers or something coming out

I then have to go completely out and back in

Every single event like that

[grave yarrow]

Known issue.
If you got the muscle memory, you can still use the blank screen though

Geez, my connection sux right now

[elder yoke]

Oo really

Never tried

[grave yarrow]

Yey

Yes*

[elder yoke]

I would try but you know

Android scum

🤣

[grave yarrow]

Sorry

😓

[elder yoke]

If we don't laugh

[grave yarrow]

I know

[short vine]

@grave yarrow How long will I have to wait?

[grave yarrow]

I have no idea

[native oyster]

https://tenor.com/view/yes-baby-goal-funny-face-gif-13347383

[grave yarrow]

I forwarded it, now it's up to scoopely

[elder yoke]

Has anyone official acknowledged it yet?

[native oyster]

We’re official…

[grave yarrow]

Not yet afaik

[glossy dust]

Soon(tm) :p