👾-bug-reporting

[spiral venture]

There seems to be an issue with the app stores again and they don’t all show the update in the update section. 🙄

It happens nearly every arc fall the fix is to manually search the game to update

[pallid raft]

Just FYI, malware bytes blocked at least three peers when downloading the pc update today. You might look for a more secure update process.

[oak vine]

Just because Malwarebytes blocked them doesn't mean the update process isn't secure

[pallid raft]

Peers with trojans is secure?

[late stirrup]

You can say it each month after an update :p

[oak vine]

Short answer: Yes.

[pastel mountain]

The IP address 212.102.35.139 was blocked by Malwarebytes as part of the range 212.102.35.139/32 because one or more systems at this IP have been compromised. Systems at this IP are used to scan your system. Malicious behavior This range of IP addresses have been found to be involved in RDP probes or attacks.
Malwarebytes blocks ranges of IP's for a range of reasons, does not mean that IP was trojan

[oak vine]

Can we pin @earnest crest ?

[spiral venture]

Yay finally after posting that screenshot 21 times and asking for it to be pinned it got pinned ❤️😊

[strong wind]

Anyone else having issues collecting alliance gifts?

[spiral venture]

Read the pinned message

[pastel mountain]

check the pinned messages

[earnest crest]

Sorry, a bit behind today.

[spiral venture]

No worries 😊😊😊

Just glad it’s done now

[brazen crest]

Contact scopley, test your crap before you merge to main

[pine summit]

Every time a player targeted my ship i got these box automatically without openin it

[tribal turret]

I don't see my holodek what happend i restart the game and fone

[spiral venture]

Please update your game

[tribal turret]

Did that 3 times

[spiral venture]

Can I see your missions tab please

[tribal turret]

???

[spiral venture]

This

Can you show me it please

Doesn’t matter what mission it shows I just need to see the page

[pallid raft]

Everything with today's date is from the PC update process.

[spiral venture]

This screenshot shows me your not on the latest version. There has been some issues today with the updating on the app stores. Can you do a full reinstall of the game so it can install the latest version. This will fix your issue

[brazen crest]

Still haven't fixed this, I see...

[late stirrup]

another one

[cloud hemlock]

Something is up with my Nero shards. It was like the Gorkon and Kirk but now says 182/800

[spiral venture]

Tbh idk how much we can help here. Your best option is to contact support and see what they say as the server logs are fact of what is happening
#👽-how-to-contact-support

[tough depot]

can't properly express how much is wrong

[proven parrot]

One message removed from a suspended account.

[viscid depot]

For the advanced missions with caution, I took both at the same time in the holodeck but I was able to do the first one and the other one disappeared ???? Same thing for the archived missions, I took two and one disappeared, I had to take the third one to finish the event.

[tough depot]

been months for this bug

hate it

[spiral venture]

Checked pinned messages

[tough depot]

not even a mention of attempting to do anything

[proven parrot]

One message removed from a suspended account.

[fresh knoll]

I’m un able to claim alliance rewards. Attempting to do so just times out

[naive goblet]

Yep me too, i was just about to post this so glad to know its not just me

[ebon brook]

@fresh knoll same issue here , didn’t see anything else said about it . Very discouraging

[quartz pike]

Alliance Rewards is not working!

[limpid granite]

Just curious, does scopely even have paid QA people? If you do, they are an embarrassment.

[ebon brook]

It’s more like they just start flipping switches to mess things up for their entertainment

[rose rivet]

@spiral venture just a comment, is Scopely thinking of the moment the fix is on line and all players start pinging the severs, lag time x1000

[mild timber]

👋 🙅‍♂️ 🙅‍♂️ 🙅‍♂️ 🙅‍♂️ 🙋‍♂️ 🙋‍♂️ 🙋‍♂️ 🙋‍♂️ 🙋‍♂️ SCOPLEY; ALLIANCE CHEST still broken. The rule 1 awe 💩 destroys 1000 attaboys.

[maiden gate]

@umbral nexus Alliance rewards cant be claimed. Can we please get an update that fixes things with out breaking more stuff? Otherwise your developers need to change job titles to devolvers. And that wont look good on their resumes. Multiple 💩💩💩💩 headed your way.

[rose python]

Yes my alliance chest is so full but I can not claim it!!

[quartz pike]

It also appears that the benefits from the research trees are not being applied properly or at all

[rigid zealot]

Soooo, the inability to click on an event banner after a fight, to see our progress... a "feature" or a bug?

[earnest crest]

There is no way for you to fix it. Wait for scopely to handle it

The two main reasons for missing chats are:
Chat server lag, in which case you should reboot your router and device.
Or you've been muted by CS, in which you should contact them and ask what's going on. #👽-how-to-contact-support

[inland meadow]

Has anyone noticed the boost window for the Cerritos says 0s boost?

[solemn schooner]

I can’t open anything from my alliance purchase it just keeps doing the loading and nothing. I’m an IT tech and my game is up to date. Can this bug be fixed?

[earnest crest]

It's being worked on, wait for the patch.

[glad meteor]

I’m not sure which is cooler. The fact it truncates after 3 letters, or that it word wraps after the second. 🙂

[slow gull]

Game is not loading after update today

[sly geyser]

I'm having issues with my officer presets... one keeps getting deleted

[sly geyser]

took me close to 8 minutes to get past 91% a couple times today

[haughty ravine]

Anyone having issues jumping disco?

game has been updated and repaired

[earnest crest]

Check the pins for a potential workaround.

[haughty ravine]

TY

[slow gull]

My log on on iPhone

[earnest crest]

I'd uninstall/reinstall the game to see if that helps

[frosty agate]

In the new missions involving the holodeck, the Maya AI uses the word "inferring" incorrectly by saying that Picard's reference to Barclay "infers" prior encounters. The word should be "implying". This is a pet peeve of mine. Too many people are using the word incorrectly.

[slow gull]

Thanks for the info, that worked

[native oyster]

I've tried multiple times to log in did everything I could think of and it will not let me in, I got to shield lol

[fallen tartan]

BUG introduced with ARC: Initiating PvP combat will bring up a loot chest, and inventory pull. Everytime. Not sure what's going on here, but it happens all the time. Someone targets and attacks me and I get a PvP Chest, or PvE chest reward pop-up

[covert pulsar]

Sigh....

[half pawn]

Can’t claim the Alliance gifts.

[earnest crest]

Thanks for the report, it's being worked on.

[molten bluff]

Same with me for not being able to collect alliance gifts. Just get the swirl too.

[frozen burrow]

been broken for a while

[glossy abyss]

reset localization cache

[tropic tendon]

yeah my alliance rewards isnt working either

havent been all day

[summer yoke]

Yeah no alliance rewards working on Server 70

[spare sapphire]

Happens all the time, at least once or twice a week for the past 2 years

[zenith pewter]

Alliance reward is still broken I'd suggest a hotfix after dailies reset

[cerulean ether]

iOS 16 here. There’s App panic/crash after trying to hit the back button on crash. Every time.

[hearty patio]

No one in my alliance can claim alliance rewards.

[harsh sequoia]

This has been happening since the last update

[placid crystal]

On server 9, can support the experience of an inability to collect Alliance Rewards... and also the semi-blank page stating there's no events when backing out of Daily Events page. 😦

[raven ridge]

I’m on server 16 and have the same issues as stated above.

[earnest crest]

The inability to collect alliance gifts is a known issue that's being worked on.

[weak widget]

@earnest crest you would think people would read the pin announcements or the #⚡-mod-announcements before they just go posting the same issue that everyone is having!! 🤣

[lyric abyss]

almost 20 mins really

still waiting

[rotund mulch]

any headway on fixing the alliance rewards claiming button???????????

[placid crystal]

Additionally, the pop-up notifications are kinda tiny, too, during play. If it matters anymore (since seperate bug reporting channel for PC interface was removed), I am using PC version. 🙂

[zenith pewter]

No update on it yet

[fresh skiff]

it will get fixed for the next ARC and they will then screw up something major then as well

[zenith pewter]

Just about every thread on this Discord has asked when they're going to fix the alliance gift glitch

[candid canyon]

In an away team mission I leveled a trait. The trait leveled but did not go blue or award a higher crit chance to the away mission.

[regal juniper]

No new dailies that supposed to be linked to allegiance... Very good rolling it out and saying you will see when dailies reset... Except you don't lol

[tidal tartan]

See pinned message

[tidal tartan]

I suggest deleting and reinstalling the app.

[zenith pewter]

Thanks

[sacred bay]

Yeah it should start today

[native oyster]

there are problems after every update. but this surpasses everything. old bugs not fixed and lots of new ones programmed. 😡

the event overview for the new battle pass is also missing

[grave yarrow]

It is not?

[sacred bay]

Seems Like iam Losing optical diods. Yesterday something around 200 and now just 175

[native oyster]

because it hasn't shown to me yet and it's not in the base on the board either.

[gusty nexus]

Yep it's getting worse I can't e en send certain ships to mine the game has tons of bugs, it seems like every time you guys "fix" a bug it causes more issues

[native oyster]

It would, you know, help to be a tad more specific and provide screenshots

The bug when calling up the daily events is sometimes there and sometimes gone. I call up an event and if I want to go back to the overview, I get to an empty page and then to a higher level.

[limpid granite]

Allegiance token cashed in first thing. New set of daily’s, and no new daily for the research mat. Is there anything Scopely does right?

Can the company hire someone competent? I’m sure the exorbitant pack prices will support that!

[daring terrace]

Daily for the new stuff not coming up.

[limpid granite]

And 18 hours, still no fix for the alliance rewards, but you can bet if the pack purchase mechanism was broken it would have been emergency maintenance to fix that in minutes!

I got an idea. How about instead of pumping out bug ridden crap for new arcs every month, you spend a dev cycle to actually fix and test your game?

[charred crater]

Hmm... alliance chat is broken again...

[spiral venture]

Not sure what that means

[charred crater]

When I type a message or messages, I see them as long as I remain in "chat mode". when I play the game and return to AC, my messages are gone. 😦

[limpid granite]

Another bug you have to restart to see them again

[charred crater]

am playing on the fricking PC version... shouldn't have to restart the app every 5 or 10 mins

but thanks for the tip, @limpid granite

[limpid granite]

Welcome to the brilliant Scopely development and QA department.

[native oyster]

Lol, a few delayed 5 minute speedups are barely game breaking

[limpid granite]

Not the point. The real point is, they break things every patch, have annoying as hell bugs that have persisted for months, and if it isn’t costing them money on packs 20x the cost of any other mobile game, they couldn’t care less.

[charred crater]

@limpid granite being a professional in the field, QA Test Manager, it is just more bothersome to me than most others...

[native oyster]

Some perspective would help 🤷‍♂️

Some broken cord links or some useless delayed rewards are inconsequential next to other stuff such as being thrown out of the game few times a day

[limpid granite]

I’m a product manager for a dev team and I would be fired if they released the same quality of stuff Scopely does.

[fossil dust]

Same here

[charred crater]

am team mananger for government tax software... and yeah, if I would allow such quality to pass, not only would I be fired, it would be all over national newspapers as well

[limpid granite]

I’d happily deal with having to restart the app a few times a day because I get kicked out of it, if everything worked correctly when I did.

[earnest crest]

If other people are able to run the game great all day, where do you think the problem is?

[native oyster]

Yeah there you go. if

[visual violet]

Please fix this annoying bug when scanning 0 mine players. After sending them a message returning to the scan screen, you get a target lost notice on the screen and are stuck there. Nothing else than closing the game and reopening works.

[tight wyvern]

https://tenor.com/view/seinfeld-mind-blown-pointing-gif-18534235

[native oyster]

I can't claim my allience rewards

[grave yarrow]

Known issue, fix for it is going to be released soon

[native oyster]

Feels like they've added so many currencies now that the game is now literally falling apart!

@grave yarrow thank you

[dusk pendant]

There's this node in Dashai where it can't be mined

Apac 188 server

[alpine phoenix]

usa sever 42

[floral bluff]

text of the info bars are misalligned... of all info texts

Button text.... after changing between the tabs

[tender forum]

My game won't load past 70% been trying all night

[native oyster]

Aware; Yvnys also has similar. Fix expected soon.

[dusk pendant]

Oh thank you

[dim condor]

25 daily goals credits missing, even seen 160, then 135 while going to away team and back to dailies, and again 160 instead of 185.

[ripe elbow]

Did you update your game from App/Play store?

[tender forum]

Yes. Store says everything is up-to-date

Done everything short of unistalling the app

[native oyster]

Are you on phone or pc?

[tender forum]

Phone. Trying to link the PC now so I can at least get a peace shield up

[native oyster]

Could you close the app, then switch from WiFi to mobile data (or vice versa) and try starting again?

[tender forum]

Tried that too

[native oyster]

Hmm okay

[tender forum]

I also can't figure out how to link accounts between the PC and phone...

[native oyster]

Are you on Android or iOS?

And/or have you previously set up a scopely ID?

[plucky shoal]

Can't claim alliance rewards

[native oyster]

Team is aware, see #⚡-mod-announcements

[pearl viper]

@limpid granite applying for scopely QA are you? 😂

[keen yarrow]

Holodeck build portion of mission says completed but no visible holodeck can be seen to continue mission of completing two tasks.

[tender forum]

Android. I reinstalled the game and that seemed to fix the problem. Only had about 5 minutes of worrying that my account was gone forever. Everything seems to be okay now. Thanks!

[native oyster]

Glad it worked out!!

[thick sandal]

Sever 74 same can't claim

[pearl viper]

Anyone having severe lag issues? I keep disconnecting every 5 minutes, and it takes ~2 minutes to get mission updates

Wondering if its a general widespread issue

500mbit up/down, 2ms when testing the internet connection

[tough coral]

Can't claim alliance rewards

[native oyster]

See #⚡-mod-announcements folks, alliance rewards are being worked on.

[sharp flame]

Can’t refine G4?

[jolly sleet]

Bug #1
when opening a cloaked attack report, game freezes and can't return to the previous screen or do anything. game needs to be restarted

Bug #2
When attacked, the last gift / officer reward screen appears again as soon opponent clicks attack, making whatever action needed to be done, futile

[marsh cliff]

Still can’t get alliance gift 😡😡😡😡😡

[jolly sleet]

this are on the PC version

[summer meteor]

Morning any one having problems with game like this

And 4* Refinery with no buttons

[keen plank]

Now when playing IPad, ship get stuck in PVE battle, not attacking reds, but after double tapping the red i get battle notification. When refreshing mine i need to reboot game. Not the best morning in the game

[languid fable]

Sending fumigation team in never seen so many bugs

[neat flower]

can't collect alliance rewards

[sudden lance]

This is new daily rewards. I don't think it should be empty

[onyx sorrel]

I can't refine G4 gas, crystal & ore. Also no more buttons to refine Concentrated Latinum on the pc client.

[native oyster]

Not just the PC client, I have no refine buttons on the same resources on Android

[sudden lance]

I activated one of mission damage exocomps and i just lost it... nothing was activated, animation went off and counter down by 1

[tight isle]

Refinery broken on EU139 🤦🏼‍♂️

[onyx sorrel]

You're right. Can't refine them on IOS and Android either.

[tight isle]

Also broken on EU139

[native oyster]

No refine buttons on some resources on Android, and the icons don't even fit the screen properly. Wtf happened since yesterday

[tight isle]

Again broken on EU139

[vagrant hinge]

no control buttons on g4 refinery on ipad

cant accept alliance gift tokens, application stucks

[native oyster]

#WorkingAsIntended

[timid hatch]

dam straight

[vagrant hinge]

does scopely actually read this post or is it just a waste of time posting here ?

[mighty saddle]

Server 35, iOS, "The purchase failed to go through" when selecting weekly allegience bundles in faction store

[native oyster]

Pretty sure they read it, laugh to themselves, go play CoD for a bit, then eventually wake the Chimp that does their coding

[native oyster]

Your issue is known and being worked on as announced in #⚡-mod-announcements

[low mortar]

Server EU 159 same issue.

[timid hatch]

they read and then assess how much you are spending before deciding if they will action it lol

[native oyster]

Your issue is known and being worked on as announced in #⚡-mod-announcements

Can i put this post on a one minute loop

[cobalt agate]

Refining 4- materials is not working

[native oyster]

cough compo chest cough

[woeful garnet]

I have problems with purchasing one of the missions in holodecks, tells me it doesn’t work

[slim ruin]

CMON

CMON GAME

give us a god damn brake

[gritty cloud]

None of the holodeck missions can be started

[fierce scarab]

I missed the buttons to refine 5 and 4 star mats. 3 star mats are working as ever.

[slim ruin]

same issue

[pastel mountain]

completed 'Silver Screen Part 1 and 2', two of the 'Archive' missions and got the 'When Once Door Closes part 1' getting this on the other missions when i try to CLAIM them

[timid hatch]

you need to purchase penatrating for your cc lol

[high citrus]

Romulan Allegiance missing reward from new daily

[native oyster]

Game won’t start, stuck at 70%. Yes it’s completely updated. I already played but now it won’t start, I tried everything

Funny thing is, if they released it you have to think they tested it?!?! I guess not

[dark sonnet]

It seems all faction shop bundles (excluding ships) that are unlocked above respected are currently broken

[lilac juniper]

Costs disappeared from all the celebrated + faction chests

[gritty cloud]

As usual..Scopely adds to the top of the stack and stuff falls out of the bottom….but wait..they fixed some textual bugs and colours..so that’s ok

[cursive ledge]

was going to report the same error from the holodeck =)

[timid hatch]

nah beta is just for seeing how many people get pizzedoff lol

[low mortar]

Same with the Holodeck on EU server 159 - Purchase failed to go through

[lilac juniper]

Lol just noticed the same thing

[slim ruin]

https://tenor.com/view/leave-me-alone-spock-star-trek-the-original-series-let-me-be-gif-23575418

[cursive ledge]

Give it a few months i guess. xD

[pliant needle]

Are the rewards for the daily supposed to be empty?

[gritty cloud]

Working as intended

[dark sonnet]

Usually don't buy them, but I'm feeling the after effects from that bonus refinery

[lilac juniper]

I didn’t actually try to buy them just saw the costs had vanished

[gritty cloud]

Don’t buy anything, claim anything or complete anything ..great game so far

[slim ruin]

someone wake up @umbral nexus he needs to do some damage control 😛

[cursive ledge]

👀

[timid hatch]

financial goddammit

lol

[native oyster]

Can the next arc be just fixing the broken crap? I'd much rather a working game than new stuff that breaks in less than 24 hours

[slim ruin]

Star Trek: Bug Armageddon

[weak shore]

When I’m in the holo deck the currency nor the price get displayed and if I press on claim I get an error message

[pliant needle]

Why would you wanna relive the Doomsday BS? Lmao. Jk.

[weak shore]

it´s just an example lol, can´t get any mission what so ever

[native oyster]

The gifts that never start giving

[stoic sable]

Stuck on the mission to purchase in Hilo deck archive missions. Keeps falling through

[distant lake]

Please please next month don’t add any new content. Just focus on fixing everything that’s broken 😞🙏🙏

[cloud dune]

@umbral nexus no rewards...

[native oyster]

Watch Scopely send out a compensation chest that no one will be able to claim. 🤣

[cedar crescent]

Oh joy, so nice to wake up and not be able to refine......

[blissful marlin]

The last time that happend to me , i needed to Uninstall and reinstall the app

[verbal hawk]

All 4* like this

[native oyster]

Yes it fixed it, thank you

[shy jewel]

I can’t refine G4 matts

[grave yarrow]

Oh, now I see the actual problem 🙈

[slim ruin]

turn off the game today, someone poke me when g4 refineries are fixed please :p

[leaden pollen]

Same for the feesha refinery too

[dark sonnet]

Rut roh

[cedar crescent]

seems to be anything grade 4 and up

[shy jewel]

@jade iron good luck today 😂

[dark sonnet]

Scopely is gonna have a whole lot of mad people in a few hours

[languid trout]

Concentrated latinum refining is broken.

[dark sonnet]

Clearing localization didn't help

[small sonnet]

Using Windows 11, updated.
Surface 8 Pro
Getting Orange, the white screen (screenshot)
Things I tried:
Restarted PC
Updated Client
Repaired Client
Uninstalled Client
Reinstalled Client

[tulip nest]

No reward shown and no reward received on the allegiance daily. And so many new bugs, we may just need another maintenance. But don't announce it early, nobody wants that. Same with event schedules, totally overrated. 💩

[main coral]

So it's free!!! 🤣🤣🤣

[uncut sail]

Can NOT refine 4* materials... just get message.. failed to go through.. & others in my alliance also cant refine 4* some are even missing the option to buy the chests..

But my 3* material refinery works..

[pale gorge]

These broken links are an OCD nightmare 😡😡😡😡😡 I cant use half of the refinery

[dark sonnet]

Current major bug list...
G4 material refinery
Feesha refinery
Celebrated+ non-ship faction bundles
Holodeck mission claims
Faction allegiance daily goal rewards
Alliance reward chests

[turbid vessel]

alliance rewards uncollectable, 4* material no buttons to refine same with concentrated latinum, faction allegiance no rewards or points not sure if this is correct?

[rapid maple]

4 mats and conz. Lat are broken 😡

[warm temple]

Same issue, can’t refine 4*

[rare vortex]

Can we rename the arc to - Strange new Bugs?

[native oyster]

Nothing "Strange" or "new" about bugs with Scopely

[glacial lake]

Have you tried blowing on the cartridge?

[tidal tartan]

So we should name it simply Bugs?

[timid rover]

Glad I bought the new pack.....only for it to break my refines.....

[solemn schooner]

I can get a button to refine the university two

[small sonnet]

lol right? i did just solve it by changing the display scale down and back

[wide sky]

Really 0 Seconds 😕

Lvl5 Cerritos Trying to support my Augur.

[valid cloud]

I'm having the same issue. 4* refine is missing, and so is Concentrated Lat.

[dark sonnet]

Current major bug list...
G4 material refinery
Feesha refinery
Celebrated+ non-ship faction bundles
Holodeck mission claims
Faction allegiance daily goal rewards
Alliance reward chests

[glacial lake]

Your screenshot gave me flashbacks to my NES days lol

[spark raptor]

I got this error message while trying to refine 4* Material 😩

[native oyster]

You have buttons to even try? You're lucky! 😄

[pine cargo]

Cannot refine G4

[spark raptor]

@native oyster you have no buttons?

[pine cargo]

And daily FACTION allegiance. 0 points 🤣

[native oyster]

No refine buttons for Concentrated Lat or 4* materials

[spark raptor]

did you check the shop for "prime buttons"? 🤣

[native oyster]

Let's face it, if there was a problem with payment processing in the shop, and Scopely stopped seeing money roll in, the game would be down for maintenance in seconds

Has been raised 😅

Please bear with us.

Soon as I know something, you will know something 🙏🏻

[glad sequoia]

me 2

[lethal inlet]

FIX REFINING PLEASE 🙏🏻

[magic horizon]

Issue has been raised to Scopely.

[warm temple]

I also bought the pack, but afterwards the buttons were still, there. This morning they are not there, so it could be something with the daily reset wasn't compatible with the pack???

[cloud dune]

IssueSSSSSSSSSSSSS

😂

[magic horizon]

This issue about the refinery. The pitchfork one above.🙃

[cloud dune]

I hope the rest to?

[rapid maple]

Its all joy and fun until the bugs hit the refinery

[forest meadow]

Refinery broken, Holodeck broken and daily tasks broken

[tall tinsel]

Missing some buttons here

[cursive mural]

Bring on a big compensation chest

[native oyster]

Hi, I noticed the bugs aren't fixed yet. Events aren't working, new features aren't working, older features aren't working. But: I just wanna say I'm happy some grammar issues without any implications on the game did get corrected, though.

[visual blaze]

I see concentrated latinum under refinery is now broken too. Tried to refine and it does not work now

[spark raptor]

@pseudo crane Come on be fair. The shop works! 🤣

[native oyster]

Slightly odd one, I can't tell if this was caused by an Android update or a game update. I can say that I only have the problem in game when trying to write in the chats, etc....but the top of my text is cut off and there's a MASSIVE amount of padding below what I've typed. Anyone else have this issue or a potential fix? Playing on a Samsung Tab S7

[solar hull]

Can’t claim rewards in alliance store no buttons can’t claim concentrated Latium again no button thank you

[ionic hedge]

Even @umbral nexus being quiet tells a lot, him trying to compete for good relationships.

But let's cheer for some graphics being operated on, at least that team somehow works. Oh and of course the shop. Still waiting for the day during maintenance, where the shop will still be working, only the game doesn't show up smiles. Should be making this suggestion over #💭-suggestions .

Happy Arc "Strange New Bugs", I find this 100% fitting.

[latent epoch]

We need patch 44 to be just bug fixes, real bug fixes, not just the token useless ones. No new content, no new packs. Get the entire Scopely team fixing bugs for a month.

[ionic hedge]

This. Sooo much THIS.

[spark raptor]

... and they fixed this: "Fixed an issue where G5 Epic ships had a Protected Cargo: 4 at Tier 1." because this was game braking flaw 🙈 🤣

[native oyster]

Made a suggestion in suggestions channel for an arc that is just fixing current content not adding new stuff. It'll probably fall on deaf ears but hey....

[native oyster]

Most people are quiet when they’re asleep; except my partner. She snores like a bear.

[fossil nimbus]

no button

[ionic hedge]

You gotta point - except he's asleep for 18 hrs straight then 🙂 But to make this clear, I did not want to flame him, he's probably the least to "blame". I'm very happy he's around

[native oyster]

He was online and giving me abuse last night, replying to people.

it was nice to see extra 4* mining nodes, and the UI improvements look great, the follow-on with these issues is....unfortunate

He is in America though. His hours are weird and he claims to speak English but spells things wrong 😆

[native oyster]

Oh, there is so much to be excited about in this update. I am so pleased with all the positive improvements.

It’s a shame it came with a good old kick in the nuts 😆

[regal niche]

Fix the alliance rewards, refinery, daily events 🤦🏻‍♂️

[rough fiber]

Already see it in here but I’m adding my screenshot. No buttons to refine 4* mats on PC or IOS. <@&509690795536941056>

[warm temple]

It seems that even "small" improvements, such as more nodes, or a new daily in the allegiance, breaks some mechanic buried deep within the bowls of the game.

[cursive mural]

Concentrated lat now gone

[marsh shuttle]

Concentrated Lat refinery broken

[elfin talon]

Same here i cant pull 4* and latinum

[native oyster]

https://tenor.com/view/wait-what-surprised-kevin-hart-gif-24449759

[feral zephyr]

Hey @umbral nexus, do we know about Claim buttons showing "chests-get" instead?

[slim ruin]

https://tenor.com/view/spongebob-squarepants-pitchfork-riot-pitchforks-gif-13416816

[solemn schooner]

The three issues we are all having is the refinery for 4 stars all three, the lat & alliance rewards. This all started when we built the new holodeck. When will this issue be resolved and will we all be compensated for this? Please advise

[brittle turtle]

Silver screen part 3 did not auto launch when I completed part 2.

[gritty cloud]

I assume this is already known?

[slim ruin]

reroll the arc lol

clean wipe

[limpid granite]

At least yours showed up lol I never even got a daily mission

[slim ruin]

and try to do it right the 2nd time

[coarse fractal]

https://media.tenor.com/images/53433b1401b120dcdb11a968c623b425/tenor.gif

[ionic hedge]

Suggestion: Whales will whale, so let the shop online, so the 0.15% of the player base putting the 99% percent of the money still can play their game of swiping, Scopely won't loose money and the other dolphins or f2p gamers wait for the maintenance to be over?

[calm vigil]

Missing buttons for the g4 refinery and feesha parts too

[limpid granite]

We need someone to break the game and take the pack store away. They would fix it quick then!

[slim ruin]

dont forget to bring some pitchforks

[limpid granite]

How about setting up the store so you get the pack when you click the $99 but it forgets to charge your card

[native oyster]

We demand compensation. An enterprise d for everyone should ease our emotional pain.🤣

[low mortar]

<@&509691205798592532> got any official feedback/response to all these reports?

[limpid granite]

Lol they aren’t going to say a word with this riot happening

[magic horizon]

Which reports? The missing refinery has been up for 20min odd. It’s been escalated.

[dark sonnet]

Current major bug list...
G4 material refinery
Feesha refinery
Holodeck mission claims
Faction allegiance daily goal rewards
Alliance reward chests

[magic horizon]

All been reported.

No response as of yet.

[gritty cloud]

@limpid granite did you select a faction allegiance yesterday with your gift 7 tokens?

[limpid granite]

Yep

[low mortar]

Problems with claiming Holodeck Archive Missions (Error: The purchase failed to go through) for example, or issues with claiming Alliance Gifts (infinite processing)

[magic horizon]

^^

[dark sonnet]

They have corrected one bug this morning. Celebrated+ faction shop bundles

[limpid granite]

Selected it as soon as it came out, no daily appeared at reset last night

[low mortar]

@magic horizon Sorry - didn't realize it was reported - must have drowned in all the messages. Thanks for that information.

[sullen vault]

I was able to do my 4* refines but have the same issue with concentrated lat refining. No button at the bottom

[limpid granite]

Is that a bug in something that costs money? Of course they fixed that.

[dark sonnet]

Nope, basically this was happening when you tried to claim those faction store bundles over celebrated

Now it's fixed

[low mortar]

In this very moment, on server EU 159 I can claim Holodeck "Archive" missions again.

[limpid granite]

Interesting I didn’t have that problem, just 6 other game breaking ones

[safe moss]

I got a bug concerning Crew templates. I have 4 in total But as soon as i want to save the 4th one another one gets deleted… anyone has the same problem?

[dark sonnet]

Nice, see they are working

Just got to give them a little time

[native oyster]

They’re aware of and working on it.

[dense gust]

Yes. This has existed since the feature was released. Basically you just have to roll through and re-save them.

[safe moss]

Jeez …

[limpid granite]

Helps are bugged too. We have an alliance help that you click and nothing happens

Just stuck there

[acoustic reef]

So many new „features“ in this release 😖😖. No G4-refinery, no rewards for new alliance dailies, cannot pick up rewards for friends-purchases, etc. 😬😬😬
Scopely, save the words, we all know that these are „not bugs, but features“ or „no bug, intended behaviour“ 😖

[gritty cloud]

Warning…bug bucket is overflow..please try later

[spark raptor]

To make it easier for the dev's we should report those thing that work 🤣

[gritty cloud]

If Scopely fail to fix the allegiance daily bug in 3 hours ..we won’t get 7 tokens this week ..unless it comes in the apology gift box

[safe moss]

I mean ppl Would take a guess that new features may be bugged but to constantly break months or years old content and features is just sloppy work with next to zero quality control

[limpid granite]

I got an idea, one of you whales buy stock in Scopely instead of packs. When you have 51%, fire everyone and hire a real dev/QA team!

[latent epoch]

SCOPELY QUICK THERE'S A BUG PREVENTING PURCHASES!!!
Now that I have your attention, fix all the broken stuff.

[gritty cloud]

Allegiance daily is now fixed

[north raft]

I don't have my 7 faction allegiance key to be able to choose a faction, does anyone else have this problem?

[dark sonnet]

As is 4* refinery

[limpid granite]

You got 7 free ones yesterday, over next seven days you should get a daily event to get 1 a day

Daily one was bugged until a moment ago

[dark sonnet]

Feesha refinery appears to be fixed now too

[ionic hedge]

By the way: Did the nice "reminder-flash" from the syndicate "your chest is ready to grab!" vanish just for me?

[dark sonnet]

Mine was there on yesterday's claim

[limpid granite]

It was working 10 hours ago when I claimed mine

[gaunt solar]

Mine worked fine this morning

[ionic hedge]

I just waited for it to flash for like a minute, didn't.

Thankyou guys for checking!

[north raft]

No, I don't have the 7 free ones, so I can't choose a faction to start with

[limpid granite]

Sounds like you need a support ticket

They were in a gift chest yesterday around the start of the arc

[native oyster]

Gift chests all claimed?

[spark raptor]

nice try 😉

[north raft]

yep, I claimed all my gift chest yesterday

[dark sonnet]

Bring back messages here!

[dusty terrace]

Holodeck doesn't work properly and unable to collect alliance gifts.

[limpid granite]

💯

[native oyster]

Are you ops 40+?

[elfin talon]

My refinery got fixed thx 👌

[north raft]

Nope, ops 39, is it only for ops.40+?

[native oyster]

Yes

[north raft]

ohhh thx, that explains it lol

[ionic hedge]

Unfortunately, with 50+ you'll get another currecny to grind on a daily basis for some researches, which takees exactly that spot. Have to go to the Items and scroll down to check if I have enough for the next exchange for faction credits.

[dark sonnet]

Can't we just have all the currencies displayed on the right or something instead of the gd favor text or something....

[ionic hedge]

Would love that!

[dark sonnet]

Like the menu toggles in the refinery, just put the mirror on the right with relavent currencies....

[ionic hedge]

Or let it stack with the necessary currencies starting from the left. ALign it next to "Refinery" or sth. plenty of space left

[dark sonnet]

Well personally, I want a lot more menus like this. I hate having to scroll for everything

I would have collapsible 4* mats, 3* mats, 2* mats, and bonus refinery menus

But I hate their ui

[ionic hedge]

"fetch all" button was sth I longed for during bonus refinery .... 5*...4*...3* ... all of them doubled... with that DAMN slow game literally took MINUTES.

Game is so unresponsible, even on a premium smartphone. And I figure this is duing the load of their servers or slow databases, since during certain times during the day this is NOT the case, game runs kinda quickly.

[dark sonnet]

There's an idea. Allow for players to add preferences for all the refineries and then add a refine all button, that spits it all out in one chest that tells you also if you didn't have enough mats for a refine

[gritty cloud]

The resource display icon has disappeared

Now the clear screen icon has go e

[ionic hedge]

2nd that idea. Configure once, fetch them all during upcoming moments. Would really make it SOO much more convenient.

[calm vigil]

For those who have issues with the refinery this morning ….. restart your game and it should be working now.

[upper light]

I think you mean the toggle button that shows mining resources, and if so, it has always worked only on the galaxy map like you show in your screenshots. The system view has the button in it's place that clears extra UI components, so it's working as normal.

[static kayak]

Been trying to collect these since yesterday

[upper light]

See the first pinned message on this board. Know issue being worked.

[native oyster]

Save your time, they’re aware they’re broken and it’s being worked on 👍🏻

[floral nest]

I see ‘shared_single_value’ in my store and refinery. Not able to refine 4* or D’vor Feesha parts, not to mention claim rewards.

[waxen hearth]

So they close the store until they fix it.

[gritty cloud]

Thx @upper light

[native oyster]

Restart; lemme know if still borken

[alpine slate]

Won't let me buy anything in web store. Just repeated log into both game and store and NOTHING. HELP!

[bold summit]

It’s fixed. Thank you

[pale gorge]

Ok links fixed for refine, but what about the Alliance rewards? It will be overflowing before long 🤷🏻‍♂️

[native oyster]

Being worked on.

Those missing 5 minute speedups won’t kill you 😜

[visual violet]

Isnt that intended behaviour. You need the resource display when in galaxy view and not the clear screen icon while the otherway around you need the clear screen icon when in system view and not the display resources icon

[pale gorge]

The rewards dont matter but its driving me insane knowing they are there and I cant get them 😂😂😂 ocd extreme

[light fox]

Anyone else not able to see the new „allegiance“ daily mission?

[native oyster]

What ops level are you? It’s 40+
If you are, did you redeem the tokens in one of the faction stores?
If yes, when did you do that?
If yesterday, please try a restart and clearing localisation

[light fox]

I‘m ops 42, I got the first 7 tokens yesterday and I redeemed them in the faction store today

[cloud dune]

it should be fixed like an hour ago

[native oyster]

Then your dailies will start to appear tomorrow

[cloud dune]

then Tommie is also correct

[light fox]

Ok, I‘ll wait till tomorrow then, thanks 🙂

[safe harbor]

Anyone else not able to open their alliance rewards chest.

[cloud dune]

yep..

[safe harbor]

Yeah sorry see it's being worked on my bad.

[native oyster]

#⚡-mod-announcements

[safe harbor]

Not talking about the new alliance one just the one from other alliance members buying packs. And I read up says it's a known issue being worked on.

[inner kayak]

Seriously Scopley, this seems to happen every 5 min... fix your 💩

[ionic hedge]

I noticed for me this happens extremely often if the game seems to somehow go into hibernate (Android?) and obviously doesn't handle this correctly.? Assumption here. Of course, a restart solves this issue. Remembering the days of Windows 95/98, where we literally reinstalled the stuff FCKGW-RHQQ2- ... like every other week so it runs smooth again 🙂

[golden plaza]

I can no longer see how many faction messages i have collected, missing in faction store. The faction allegiance keys have taken the spot! Bring back the view for messages please!

[upper light]

I had seen this posted earlier by someone but I still saw messages. Must be the UI changes if you are level 40+ with access to the new content.

[ionic hedge]

Exactly, this. 50+ you'll get another currency as well, which was also annoying already to check for messages you have (the only thing you have direct influence, going on a scout hunting session - whereas the others are dumb time-gating currencies, more or less superfluous to know about).

[elder oracle]

Can’t refine g4, collect alliances gifts, or refine raw lat…list is growing

[rotund needle]

I sent in a help ticket. Hopefully we’ll have a fix soon.

[native oyster]

Restart game, refine should work again.

[native oyster]

Known issue with alliance gift chests, it is being worked on.

[elder oracle]

That worked this time thanx.

[winter gale]

I still can't get my alliance rewards. I have 28 that I can't open from yesterday.

[elder oracle]

That’s still broke.

[rose rivet]

4s Cl broken for lvl 37 player

[native oyster]

Restart your game.

[rose rivet]

Thanks

[lone knoll]

Hi guys, maybe someone can help me. Since yesterday, I have tried several times to receive the Allianz gifts. But every time it didn't work out. It broke off for about 30 seconds but then. Does anyone know how to get them?

[rose rivet]

Waiting on fix from Scopely

[eager forum]

How many QA has Scopley lost to the Great Resignation? The UI / Navigation bugs alone are not only growing but repeating. Lessons not being learned from one release to another.

[lament seal]

I'm having the same issue while playing on my PC. It still works for me on my Android device though.

[eager forum]

it likely won't if you update. I had that problem with PC but not iOS until it updated

[wise rapids]

Can't receive did everything but uninstall

[eager forum]

because it's broken like the last 500 mentions

[native oyster]

Old bug resurfaces... text fubar when pasting from a text document.

[shadow iron]

1. Broken buttons
2. Mising artwork
3. Unreadable texts
4. Font size 2 for messages
5. Unclaimable rewards in faction shop
6. Inaccessible refineries
7. Missing resource texts (translations)
8. Inexplicable tab hops to event store when accepting daily events
9. 141 job openings at Scopely and counting...

[brittle vale]

I'm the same problem

[brittle vale]

I'm the same problem

[brazen tinsel]

I have a problem

[urban stream]

Same for me...

[flint slate]

so... just want to know... is anything going to get fixed today?

still cant collect alliance gifts

[brazen tinsel]

That's the only thing i got going on with the game is the alliance gifts collecting isn't working and it's racking up

[flint slate]

same here

[brazen tinsel]

otherwise i'd feel violated and not able to collect my alliance gifts lol

[flint slate]

me too.. they are really racking up

lol

[brazen tinsel]

it be by christmas time til we able to collect them all

[flint slate]

thats going to be a sweet christmas..lol

[native oyster]

Alliance gifts not fixed yet. @urban stream restart your game to get refinery back.

[brazen tinsel]

that it would

[sharp elm]

Im just wondering if scopely do any form of testing before they release “updates” to the customer? Almost every part of the game has some sort of bug in it now.

[limpid granite]

Testing? They don’t know the meaning of that word

[sharp elm]

So it would seem. Even simple things that have been working for ages are now all screwed up.

[spiral venture]

Read pinned messages

[vast urchin]

They took the definition of testing from Bethesda

[prisma sluice]

Where can misconducting ROE been reported?

[spiral venture]

On your servers discord

[prisma sluice]

Cheers

[lilac juniper]

This is creepy

[naive laurel]

why does pike have ortegas's haircut

[lilac juniper]

You can see both Spock and pike’s hands through their belly

[sharp elm]

These guys make Bethesda look like superhero’s of the coding and testing world.

[vast urchin]

😱😀

[native oyster]

Yeah, but Maxis is still the low bar.

[native oyster]

Hey Scopely, I don't know if anyone noticed, but there is a lot of stuff broken in the game. But like A LOT. It's almost scary, right. So, I thought I'd just leave this here, so someone can take a look at it, ok. Thanks!

[livid sorrel]

Yeah going to second that. Alliance rewards are racking up.

[timid island]

@spiral venture just a heads up I uninstalled stfc, reinstalled, and logged back in with only scopely ID and bookmarks do work now. But….all my old bookmarks are now gone. Asked support if they can be recovered but I doubt it.

[raw folio]

Ditto on alliance rewards. Click on claim and nothing happens…

[spiral venture]

Awesome to hear that it’s working. Sorry for losing your bookmarks but I’ll be honest do you really need them? I’m always filled up at 92/100 and I hate clearing them so it’s a good fresh start tbh?

[spiral venture]

Read pinned message

[minor tendon]

Crash course 2 doesn’t count

[grave yarrow]

What did you try?

[minor tendon]

Kill hunter in augment space (yellow space)

[grave yarrow]

Might be lag. Let's see in a few minutes 🙂

[minor tendon]

Hmm everything else counts

I am waiting since 10 minutes now..

[stiff depot]

Yeh, Ive also noticed that Alliance Rewards stopped working, just spins when trying to claim. Have heard others in alliance mention it. Have tried multiple WiFi connections and cell data.

[minor tendon]

Ok Scoply, please inform next time if we need to kill specific levels of ships. It works in Rainsford

[spiral venture]

This has been passed on

[minor tendon]

Look one above.

[spiral venture]

Along with the Rainsford only working

[spiral venture]

Check pinned message in this channel

[minor tendon]

Thanks. FYI: I only tried Raisford after I read it in #🌌-galaxy-chat

[minor tendon]

Another info: every read ship counts

[spiral venture]

Just read the hint myself I think it’s intended to be 1 system the last 4 words of the event seem to tell the system name. “It rains, it pours”

[strange swallow]

What ? Bug again ? 🤣

[late mica]

You know they messed up when your getting the battle pass for free lol.

[strange swallow]

Only one système for all player what à good joke

[exotic coral]

I can't access te event details from the banner anymore!!!!

THANK YOU 🙄 for removing one of the VERY FEW useful features the game had!

😠

[lost bolt]

don't know if others have this problem, but for weeks now i have the problem when i am in the daily events and klick on the back button, this shows up, i have to click back one more step and then reenter the event tab, so how about fixing this?

[exotic coral]

Yes apex same problem since weeks
Comes and goes

[minor tendon]

We don’t have this hint in the German version

[polar topaz]

I am not getting points for Starfleet academy #2 despite hitting the correct hostile.

[grave yarrow]

You need to hunt them in Rainsford. Otherwise no points

[tropic tendon]

i just run a armada in destroy the machine event and i got no points

[polar topaz]

Nothing in the post indicates that lol

[foggy bloom]

sigh... 1 system for an event is the dumbest thing ever

[grave yarrow]

"When it rains, it pours" is the hint in the english version

[foggy bloom]

we've been through this before

[opal tree]

Anyone having problems logging in, server 45

[placid moss]

69 is down, too

[native oyster]

cannot proceed from one hostile kill to the next without resetting the entire game

[elder depot]

Changing the rewards while the event is going on? Good work... Now they've hit a whole new level of incompetence...

[solemn comet]

Can’t log in , everything except my ship vanished after my doing an attack on a hostile that didn’t register

[polar topaz]

Not I cant attack anything

[crystal star]

Looks like server 28 is also down

[grave yarrow]

Has already been forwarded 🖖

[spiral venture]

I will pass this on as well.

[native oyster]

U guys put the event n one argument system…not expect lag.

[cursive wyvern]

Why cant i claim alliance gifts?

[grave yarrow]

Because its broken and will be fixed soon

[quaint swan]

Need to do better placing these mission objectives, default targets the base

[grave yarrow]

That's why these arrows on the side exist

[quaint swan]

Ahh, good to know, thanks

[grave yarrow]

Happy to help 🙂

[floral bluff]

Saladin had a refit? Or is the blue borg cubus now the upgrade?
... no piece of the game, where scope is not able to screw up s.th..

[sly pivot]

Sent a ship to a new system, Bettany and now my ship is stuck, restarted several times

[spiral venture]

Never had a refit

[torpid pond]

Can't decide what rewards you want to give for a launched event scopely?

[spiral venture]

Known issue. The rewards were changed. Clear your localisation cache

[polar topaz]

They pivk the one system that has a whole bunch of old hostile that are stuck

[torpid pond]

we are 2 for two in bugged event launches for the new arc

[waxen hearth]

Now they have an event in rainsford everyone on our server has to go and kill hostiles there to score points .

[polar topaz]

on my server there is a ton of old hostile that are frozen that you cant attack and clear.

[keen plank]

Way is not All augment system scoring points in the academy event?

[grave yarrow]

Because it says "When it rains, it pours" in the description leading to rainsford

[polar topaz]

what better way for them to have fun but watch several hundred people hitting reds in the same system.

[safe dust]

I would just like to log into server 69 at this point.

[fiery nimbus]

What is Halle Ing with the Starfleet Event. No points logged for bounty hunters.

[safe dust]

Try going to rainsford

[wet shale]

In french we have something wrong, an the message of the clue is different than the one in english, it get players wrong

[dim carbon]

I suggest rather than just throwing new cràp once a month, scopely should really work on their stability of game play, events, scoring and... Well.. everything, as its getting to the point its un playable and a constant source of frustration

[real pasture]

At the moment, with the new update, I am not able to redeem my rewards in the alliance store. Many friends on my server are having the same problem.

[safe dust]

Earlier someone said rainford is the system for points

[pulsar tiger]

Server 78 just suddenly died.

[golden tartan]

A lot of people are unable to redeem alliance gifts when will this be fixed

[gray shell]

The new banners are already broken with all the text off to the side

[crystal gyro]

Problem with the SNW Legacy Code mission. Ship is stuck. Can’t attack target, can’t leave system.

[fervent ferry]

Can't target ships whether hostile or players, can't collect alliance gifts and other systems show zero planets, hostiles, players or nodes in them. Unable to play really

[native oyster]

What are You doing? You can’t change back the rewards which was first only in Dilithium!😱😭

[spiral venture]

Known issue. Hopefully a fix will come soon

[pulsar tiger]

I just hate that they're no longer clickable.

[spiral venture]

I prefer it like this

[valid lance]

Server 69 crashed. Noone can log in

[cobalt hare]

Server 84 is experiencing server communication errors. Players are suddenly experiencing ships stuck in warp. Clearing localization shows the ship docked. Attempting to warp and it’s just stuck on station.

[pulsar tiger]

lololololol this is such a fiasco

should have load tested the event before pushing to prod

[tidal blade]

Sounds like everyone having same issues. Ships stuck, ships cant engage anything and alliance rewards cannot be claimed. Ffs someone fix this or reset servers back some so we can play.

[median karma]

Server 69 can't even log into the game. Keeps saying failed to log in, and when you retry it just sits there.

[safe dust]

Your the 4th person to say that

[wintry heath]

most servers are stuck with ships not warping, and exos being wasted, come on Scopely get this fixed

[fierce ether]

That is the most terrible monthly event so far.. The biggest bug-collection of the century🙄

[mellow fable]

I sometimes wonder what its like to make millions of dollars each month off your playerbase, and yet still have the worlds worst dev team..?

[native oyster]

Can’t move

[obtuse laurel]

Why did the Heavy Hitter SLB change from dilithum to parsteel? This was a huge step down!!! @umbral nexus Before & after:

[native oyster]

Still can’t collect alliance gifts

[clever sphinx]

<@&509691205798592532> I just sent one of my survey ships to Mira. It took my Lucrative Mines Warp token but didn't send my ship. Can I get my token back? Or 2 million in gas since that was what I was going to mine anyway?

[median karma]

Any announcements coming soon? Shields are dropping on 69 & people that have paid hundreds of dollars are risking a bunch of that on bugs.

[humble schooner]

Game be broke broke broke

[scenic iris]

I "bought" - in the holodeck area - Tread Lightly missions 6-10 and now they're gone. I've completed through 5 & all the "archive" missions. I cannot see TL 6-10 anywhere.

[uneven sky]

Server 38 has many players who are reporting ship stuck & others who cannot target hostiles

[fathom spindle]

Ditto for server 54

[tidal blade]

Ill bet the damn store works so money can continue to flow in.

[sly pivot]

Quick, hire the 6 year old programmers because the 4 year old ones aren’t cutting it

[hardy plinth]

@umbral nexus what is the status update on servers? Players can’t login, crash course event not counting points. People stuck in warp… send a update….

[mellow fable]

Update: Scopely don't care.

[ember osprey]

They'll care if we delete the game

[mellow fable]

eh... doubtful

[scenic iris]

Missing 6-10 missions will also negatively impact the "Completionist" event

[sly pivot]

Yea mine are missing too

I have 50 alliance rewards that can’t be collected which is just showing that my team does spend real money, (your wages)

[solemn comet]

Only way they care is if people quit buying since that impacts their wallets

[scenic iris]

Same here

[tough depot]

mining crystal from ore nodes

[sly pivot]

Nice

But you need gas

[tough depot]

thats my secret

i always have gas

[solemn comet]

If it’s a duel system that happens a lot in those

[upper light]

The flip nodes have that problem a lot on reset

[tough depot]

started on ore

still ore

still getting crystal

[upper light]

If you reset the game I bet it will show crystal

[tough depot]

just booted up

literally the first thing i did

[sly pivot]

I used to beta test games for years and not one of them had this many bugs

[tough depot]

^

i've played some unstable games. but never have i seen soo many bugs come from patches

they literally have no QA

[upper light]

I was actually glad when they got rid of most flip nodes over a year back and just left them one type that didn't change. Maybe they should just do that to the rest of them.

[tough depot]

and don't even so much as run an auto test on code

[sly pivot]

So many of the same bugs keep coming back, so maybe there’s a disgruntled employee deliberately adding bugs everywhere

[tough depot]

can't always blame the devs

they probably wish they could have pride in their work

but are working with hands tied behind their backs

[sly pivot]

Scopely invited me to do a play test here in LA but they were requesting to give me a Covid-19 test before letting me in the building, I can’t imagine where they want to stick the swab, they probably would get that wrong too

[tough depot]

they don't have a covid-19 test that can be preformed in an office

those tests only detect dead skin from sneezing or coughing

they simply point you in the direction of a real test to confirm

[sly pivot]

Which is why I declined the offer

[tough depot]

QA testing is a crappy job anyway

contracted work. bad hours. thrown to the curb as soon as they don't need you or want you

just takes one person to put in more hours than you to kiss your job good bye

[storm lynx]

Anyone getting the bug where you can't dock your ship?

[sly pivot]

I don’t have that one……yet!

[cloud vault]

Not receiving Starfleet Acadamy #2 event points for killing rouge hostiles, which is obviously the answer

[sly pivot]

In rainsford

[cloud vault]

haven't seen the docking one, just not able to claim alliance rewards.. Have to double back out of all daily event screens, missing lat refinery

ty for the system tip. thats crazy only 1 system scores the entire server is in there smdh way to go scopley

[tough depot]

reboot the game

clear cache

maybe reinstall

[storm lynx]

so basic app troubleshooting

except it seems widespread in my allaince 🙂

[cloud vault]

yeah did all that twice

[tough depot]

its widespread in the game

[robust minnow]

Svr 32 can't claim alliance rewards.Two days now.Uodated game, As android powered off to clear cache ,even removed batt still no joy

[tough depot]

no one can

[storm lynx]

Docking and claiming rewards is coming as a $99 package

[glacial grail]

Ok so what's the deal with the academy event not registering kills in augment space

[robust minnow]

I gathered, but suppose to mention svr in bug reports.

[tough depot]

you got the new subscription already?

[robust minnow]

Guess have to be fuzz hostiles

[native oyster]

This update is one of the worst so far. I dearly hope that players abandoning this dump are enough of a signal. At least I swear not to spend a single real life currency on this mess. Would hope more people will follow that example

[storm lynx]

If all the level 35-40 abandoned bases didn't make them rethink things, that won't either

[native oyster]

@umbral nexus Any update from someone with more knowledge on this topic?

[grave yarrow]

From ecos announcement

[desert thunder]

Whats up with the heavy hitter dilithium rewards turning to parsteel?

[grave yarrow]

Got changed

All there is to it

[native oyster]

@grave yarrow Thanks. Any plans to fix this again soon? If not, I know a lot of people who are willing to leave this sinking ship.

[desert thunder]

Yeah guess back to the normal B.S.

[grave yarrow]

Some people don't think it's a negative feature but rather positive because too many missclicks/taps happened
I guess Scopely needs to see, what the majority wants and then act accordingly.

[native oyster]

O.K. anyway thank you for providing an answer

[native oyster]

O.K. anyway thank you for providing an answer

[storm lynx]

they just announced that change to the mission, so that wasn't a bug, annoying for those of us who camped in zone forever to get the points 😉

[solemn comet]

Kindly fix all the hostile ships it’s freaken ridiculous how many ships are non attackable all through every system

[storm lynx]

I never got the kindly addition. Are you going to be mad if they do it rudely/madly?

[opal hollow]

Unable to claim alliance rewards!

[storm lynx]

Looks like the docking issue is fixed, back to mining. Thanks everyone!

[civic flint]

Any ETA when this is going to be fixed? <@&509691205798592532>

Alliance rewards cannot be collected.

[earnest crest]

No ETA

[hot aurora]

<@&509691205798592532> What 🙀

[compact dirge]

I believe a Dev made a comment they are working on a hot fix for it

But couldn’t put a definitive time on when it would come

[slow fractal]

Unable to claim alliance rewards

[torpid cedar]

Well as of 2pm central time, ie Texas, still unable to collect alliance rewards.

[earnest crest]

Hotfix ETA on alliance rewards is later this week

[torpid cedar]

🤦‍♂️

[half pawn]

So here we go again, another ARC and the same error remains. Can I get an update on this? I have rewards to claim and no reward marker on the tab. 2nd time I’ve asked for this.

[solemn comet]

Yes that’s been like that for like 4 months we’re the battle pass doesn’t show that I completed the tier even though I have . It’s annoying when you have to go into bp just to see if you completed a tier

[pearl remnant]

Can't collect alliance rewards

Just keeps spinning, eventually just stops with no collection of rewards.

[uncut lotus]

Same issue as Pogey040731

[finite yarrow]

Still can’t claim alliance rewards. Is something being done about it

Problem started with update for arc

[mossy kiln]

Can't claim Alliance Rewards

[earnest crest]

It'll be hotfixed later this week

[scenic iris]

Any word about the (still) missing TL 6-10 missions?

Several members of my Alliance are also missing those missions... we can't be the only ones...?

[native oyster]

Not due yet.

Soon.

[weary dust]

Buffing Stella woth a Cerritos blows your Stella up

While it's in a emada

Now anytime I do anything woth ships ship reads ded

[native oyster]

Repair it and it appears.

Only because it’s relatively low hull health.

Fiz brought this up the other day. Think it is known about.

[spiral venture]

Check pinned message

[arctic sequoia]

What's the problem with the alliance gifts

[spiral venture]

Check pinned message

[mossy kiln]

Still can't Jump with Discovery

[astral gale]

Can this relatively new bug be fixed soon?

This appears when you are looking at events like the daily ones, as it is a nested group - open one of them and try to back out from there and this appears instead of the top group, going back again and you are looking at the full list of events again and you need to go back into the daily events group to look at another one.

Another new one since this week's update

[spiral venture]

Read pinned message

[storm lynx]

Put stamits as captian

[tawdry prism]

Cant claim alliance gift. Game updated

[upper light]

Read the pinned message or look at #⚡-mod-announcements

[barren stirrup]

I’m unable to target this ship because of the base there. Is this a known issue?

[native oyster]

Use the arrows 👍🏻

[barren stirrup]

😮🤦‍♂️

[brittle turtle]

New bug. Just leveled my syndicate to 12 but the claim button isn’t there. I didn’t get my Grush shards and the third officer preset is not available.
Screenshots to follow

[native oyster]

Still cant claim gifts

[frosty agate]

No regression testing?

[cosmic yoke]

Scopley I really don’t understand how it’s possible that every single time you do some magical update for the game something else breaks that wasn’t broke… warp travel times really 😒

[raven otter]

I have been unable to collect any alliance rewards for the past 24 hours plus

[white spindle]

There is 11 rewards from the same player and I cannot collect any. I notice they are accumulating.

[dim sleet]

Y'all really need to fix the glitch that pops up the "There are no offers available in this store section at the moment. Please check back later." when you are backing out of a subtab in the events. It is quite annoying......

[jagged saddle]

Not getting messages from Faction Scouts.

[wheat fjord]

Alliance rewards glitch also on tanagra server ( 131), problem with the new update?

[crimson brook]

This game has got really bad at technical issues

Waste of money, too

[astral gale]

Would be great to claim these!!

[inner viper]

Same issue. Alliance rewards keep spinning

[astral gale]

For the money that their packs cost, you think that the game would be close to, if not, bug free - the only game I play that has bugs that affect normal gameplay (consistently).

[wise rapids]

Me too

[last heath]

yes I have that stupid bug too

[round frost]

Having same issue on our server can’t claim alliance rewards

[severe fern]

Every 5 days, a new part of the missions are released in Holo Deck

[spiral venture]

Read pinned message

[pliant needle]

I keep trying to view the doomsday systems to do my BP event, and my game freezes upon clicking enter system

[violet hedge]

Not getting 5x for Cerritos support

[tribal turret]

Can't claim rewards

[vale phoenix]

Any update on being able to claim Alliance Gifts?

[bold bronze]

Time display not working

[glossy wedge]

Having a problem getting my alliance rewards. It freezes up.

[jovial solar]

Yep. I have the same symptom. Attaching screenshot.

[brittle hornet]

Ongoing issue with event pages, just an fyi to scopely This is the event page not the event store page but is apparently related to the store page which is activated but not populated

[tight quartz]

I can't collect any rewards since update

[heady shadow]

I cant complete mission the ship is on a players base

[round frost]

Can’t find second mission tab part 6-10 help

[idle tundra]

so when dafuq are alliance rewards getting fixed ffs?

[jovial solar]

Reaper.I have seen this problem of yellow hostile on player base before. It is a bug but try full zoom out and tap on bottom on yellow. If it does not prioritize hostile, try full zoom and select. One of these was a workaround for me.

[glad finch]

I was at 27/28 for my fed daily, and it while I was on my way out to complete it. Note reset should not occur for 4 more hours

[primal vale]

^^^same problem. looks like a 5pm PDT reset. what the hell? why in the world is there a daily being reset at a different time as the others? and without any notice saying that?

[glad finch]

So now I am short the new particles on the whole spend event?

[native oyster]

Same issue for me, was at 28/30 and then back to 0

[lone oasis]

What is going on with alliance reward collections? Seems there have been enough screen shots. Need more? I am up to 23 I cannot collect, and growing

[gusty nexus]

I have completed both missions of the yread lightly and have only recieved points for one of them

[obtuse gale]

…still.

[hard yew]

There is a wierd bug I've seen over the past few weeks. It seems like sometimes a mining node fails to update it's graphic on reset. So, you come along and see what appears to be an empty full node, say with 60000 ore on it. It shows up in one of 2 ways: if my shield is up, when I click on the node, my miner will simply not engage the node, and it appears broken. If my shield is down, then my ship will attack whatever ship is on the node, and since I can't see it, it's basically a random 'win or lose' depending on their ship power vs mine. The node graphic then updates to whatever the person mining has mined off of it, so it's an instant drop to say 40001, or 31939, or whatever the node really has on it. It happens randomly, so I'll try to get screenshots later.

[winter folio]

No buttons to collect

[fair perch]

Can’t pick up my Alliance rewards…hit the claim all button and I get the spinning cursor forever all other items appear to be working so far.

[cerulean mauve]

Same problem.

[mint basin]

I can’t collect any of my alliance gifts.

[twilit grail]

@umbral nexus is there any update on the Alliance Reward fix?

[umbral nexus]

Hotfix is hopefully going out this week but not exact date yet

[rotund mulch]

so that tells me scopely thinks they know what the problem is, but ot sure. have a fix for what they think it is but need to see if it works without causing more issues.

[analog dune]

Could this be fixed please? I reported it (without a screenshot) awhile back. I play on an iPad, game has latest update and iOS version should also be current.

[north fog]

First time on this page..surprised it works

Jk..don’t make any more bugs…prank poster..prank poster

[analog dune]

I have that issue as well

[hard yew]

It often seems like scopely 'fixes' break something else in the game...

[north fog]

99 gifts as of 3am

[rotund mulch]

for every action there is a reaction, but in scopelies case there are multi-reactions,, none of which are good

[dim sleet]

more like destructions....

[compact prairie]

I heard there's an event store, but the page is just blank.

[north fog]

I can’t post a SS file is too large…really?

Do the players have to pay for nitro for Scopley’s Discord too?

[compact prairie]

A lot of people note its existence, but me and many others are yet to find it...

[rotund needle]

I just upload a smaller pic. Sometimes you just need to load it again.

[north fog]

Thanks @rotund needle

99 of some useless item that I take for granted

[full kettle]

Get a blank screen when reviewing battle reports of "cloaked enemy" - just a blue background pops up

no way to exit

[signal wren]

Haven’t been able to claim alliance rewards and not getting points for credits spent on officers for events

[grave yarrow]

Did you promote an officer using credits or did you buy recruits?

[bold sigil]

Was it intentional to remove the eclipse directives from the rogue faction store. The ones you bought with security codes. 👁👁

[signal wren]

Used credits 2 days 1440 rom and over 720 of fed so lotta points missing

[grave yarrow]

But for what? What did you use them for?

[grave yarrow]

They are still available in my store? 🤔

[bold sigil]

Ty . Reload again.

A hunting I will go . Gotta be somewhere. Lol

Yup now in the second row.

Ty

[drowsy blade]

I also have not been able to claim alliance rewards today (Server 36)

[signal wren]

I was using cred to by recruit shards as per event and haven’t received points for it

[grave yarrow]

You only get points for using credits to promote officers. Recruits do not count

[signal wren]

Pretty sure I didn’t get anything the first day of the event and have only received points for research

[grave yarrow]

If you didn't promote an officer using credits, that's why

You stated you used credits to recruit them which doesn't count

[signal wren]

I did promote 3 I think

[grave yarrow]

When only using 1440/720 credits? Not possible

Max you could have promoted is a common Romulan officer. A single one

Meaning, the promoted officers didn't take credits

Meaning, no points

[signal wren]

That is what I spent on shards the first day - I had a few that got promoted didn’t see anything

Not arguing just reporting and I still haven’t been able to claim alliance rewards

[ebon narwhal]

Pc game not working right when I open game it gets stuck on saying adjusting

[north sentinel]

I know this has probably already been reported many times, so I apologize upfront. I can’t claim Alliance Rewards, refine D’Vor Freesha parts or 4* materials. Please help. Thank you.

[wild gale]

do something with server 51, you got stuck hostile ships in multiple zones

ctrl-alt-dlt

[fervent ferry]

Can't target hostiles, can't target players, systems show completely empty, can't collect alliance gifts and Scopely just responds with "there's an issue with alliance gifts, working on it". Haven't been able to play since 9am pst

[wild gale]

No problems with taking money though

[naive laurel]

Day 3. Still no alliance gifts

[fervent ferry]

I'm sure my credit card will go through without a single glitch. Scopely out Scopelied themselves on this one.

[scarlet blaze]

It's day 2 of arc

I guess it might fall over 3 calendar days depending on your time zone

[naive laurel]

haha

[earnest crest]

Clear localization, then manually reboot the device. The refinery issue was already resolved. Alliance rewards are still broken until later this week.

[waxen marlin]

I cannot claim Alliance Rewards. Click an individual button nothing happens. Click Claim All it just keeps loading then times out.

[scarlet blaze]

Read up

or read other channels

[dense moon]

my allegiance reward daily did not show up after reset 😭

[odd dragon]

can not log on. 🤬 it stops loading at 70! Help please.

[scarlet blaze]

what version?

[earnest crest]

It can sometimes help to uninstall/reinstall the game if your app hangs while loading

[azure bear]

faction reputation stuck killing Klingons lose no faction with Klingons and gain no faction with Federation or Romulan

[grave yarrow]

You probably reached your daily hostile limit of 2000 hostiles. It should have reset by now though 🤔

[earnest crest]

I'd try another hostile, it just reset as you made that post

[grave yarrow]

Just saying, if you reached the limit, that was some perfect timing 👀

[azure bear]

wow never hit the limit before, its weird

[tidal tartan]

Killing bounty hunters in augment space doesn't count for Cerritos event.

[earnest crest]

Which one? and are you auto-farming or attacking them?

[lilac holly]

4 trophies won in the events but only 60 points in completionists sms and alb events 😥

[tidal tartan]

@earnest crest the California class doesn't score when hitting augments. Neither auto farming or hunting counts.

[earnest crest]

What exo do you have running?

[tidal tartan]

G3 general 30% extra damage

[earnest crest]

What system?

[tidal tartan]

Augment system? Raddan. But it didn't count yesterday in Rainsford as well.

And in yarda neither

That's why I assume augments don't count in general for California class event even if it just says kill hostiles.

[native oyster]

the display of new away team missions no longer goes away, although there are no new missions. restart doesn't change anything.

[tough depot]

its spreading

I usually just get fake alerts for missions, Dailies, officers, ships, and refinery

but not away teams yet

it's a feature

and not listed as a bug

[random plank]

Could it be possible, that there is an issue with collecting alliance rewards? I can’t collect the single on and not all together

[native oyster]

Check the pinned posts. 👍🏻

[glacial cargo]

Also event notification banners when you score points are no longer clickable like they were before the UI update

[glacial cargo]

you're a bit late on the gravy train

[misty mantle]

Supported my Stella with a Cerritos in and it says it was destroyed, but the ship still works like normal

[native oyster]

Yeah. If I had to pick though I’d keep the new ones. Maybe next release the new ones can be clickable

[eager cairn]

unable to open rewards chests. been trying multiple times over the day.

[earnest crest]

It's bugged until they hotfix it later this week.

[glacial cargo]

this is the billionth time its been reported. I've also said it recently

[livid sorrel]

👆Was just about to ask if any updates on that. Obviously not.

[spiral venture]

Only thing we know is what is in the pinned messages

[livid sorrel]

Oh well. I'm sure they got other issues first. It sucks but not necessary to play game. Helps though 😉

[native oyster]

I am experiencing this same issue

[earnest crest]

Yeah, it's bugged for everyone atm. Wait for the hotfix later this week.

[earnest crest]

I tested it, Mauraders counted and BH will only count if the game determines you are the attacker, ie. 50% of the time you hit attack against one.

[regal niche]

Dear Scopely, any update as to when all the issues with be fixed with Star Trek Glitch Command?!

It’s safe to say your programmers have broken the game further like no other programmers have broken before 😏

[native oyster]

Dear ENyap, any clue which issues you’re talking about so we can make sure we know of all of them? 😏

[regal niche]

😂 how long you got buddy…..

[native oyster]

Well, it only takes me as long as it takes to read them. Write them down and if Scopely have issued updates on them I can share those (again) and if there’s new ones I can suggest a productive course of action.

[vital maple]

not sure if reported, but I cant claim Alliance rewards

[native oyster]

https://tenor.com/view/check-the-pins-kowalski-penguin-gif-20219688

Reported, fix eta “later this week”. 🤞🏻

[vital maple]

👍

[native oyster]

this week would still be sunday 23:59 😡

[native oyster]

It would.

[winged hull]

I don’t mind two months of no new features so you guys can fix 💩. And it’s becoming more and more apparent that it’s needed.

[native oyster]

Alliance chests fixed.

YMMV. Shout up if you’ve updated today and it doesn’t work.

[soft cipher]

it works 👍

[unique swan]

@carmine bay

[cosmic wren]

Yeah fixed

[native oyster]

Anyone finds anything else that was borken and now fixed, lemme know so I can tell people that too 😆

[wintry rampart]

Just did star fleet academy crash course2. Says I got points on banner, nothing shown for event.

0

[rose rivet]

New software in my apple store to fix alliance gift issue

[safe swan]

Pop up this message after my game was freeze

[rare vortex]

You guys know what is bugging me the most?
Not having the amount of my scout faction messages in the faction store, instead the faction allegiance amount, which is the same for all factions.. 😩

[native oyster]

Looks like you got connection issues. Keep tabs on 👌🏻 if it happens frequently might be worth looking into.

[boreal sparrow]

did you ever add your gmail or ios ID afterwards? how are you updating the game?

@timid island

[timber eagle]

Still cannot get alliance rewards

[fickle elbow]

Game stop starting after Update today

[boreal sparrow]

there was a small update today @timber eagle

for the pc client at least

[spiral venture]

All platforms

[spiral venture]

App Store

Like normal

[fickle elbow]

Android

[boreal sparrow]

so you uninstalled it, added your scopely id only then fixed your bookmarks then added your phone's store and it updated normally?

[spiral venture]

I would ask Indiana tbh

[spiral venture]

Actually I think that would work. As long as your Game Centre was signed out before the install

[summer agate]

The alliance rewards claim does not work

[spiral venture]

Update game

[summer agate]

My game is updated

[spiral venture]

Today there was an update that fixed it. If you can’t see it reinstall your game

[summer agate]

Ty it works now

[summer ravine]

同盟報酬が、取れない。

[magic horizon]

Have you tried clearing cache and restarting the game?

キャッシュをクリアしてゲームを再開してみましたか？

[teal kite]

Done both updates and now doritos won't show support timer

[native oyster]

Confirmed

Will see if I can find something out.

[native oyster]

@teal kite it’s been reported 👍🏻

[sinful sun]

Allegiance Token isnt here anymore

I

[timid island]

Steps I took on iOS: sign out of Game Center, restart phone, uninstall stfc, restart phone, install stfc, restart phone, sign into stfc with only scopely ID, then bookmarks worked again. But…..all my old bookmarks had been deleted.

[light idol]

The new daily mission that rewards 1 faction allegiance key and rodinium particles it’s not in sync with all the other dailies. Yesterday I did not have it available all day and it appeared randomly at 04:30am 30 minutes before the dailies reset.

[round fulcrum]

PC Client, cannot find the executable from the launch screen instructed to repair install, do that and get an unpacking error.

[native oyster]

.........

Too many notifications for too long....

👍🤙🙏

[main coral]

Try the newly present update for STFC in the PlayStore / GooglePlay
Once installed, it finally addresses the alliance gift claim.

[native oyster]

😁🤙😎✌️

Sorted didnt realize there was already new update so soon 🤙😎✌️

[main coral]

It's very recently present in the store.
The issue appeared since the arc started few days ago.
So I wouldn't say they provided the solution "so soon" but rather "super late".
🤣but better later than never

[native oyster]

Thanks 😁🙏

[sage cairn]

I see scopelys bug pandemic is still happening

[terse trail]

Notifications are off center and they no longer link to the event if they are event points

[glass shale]

<@&509690795536941056>

Please reach out to your dev team and customer support regarding G6 materials research and materials reduction research not applying.

This is what CS is telling me and surely this cannot be accurate.

https://cdn.discordapp.com/attachments/747843392142049370/984439463079993424/unknown.png
https://cdn.discordapp.com/attachments/747843392142049370/984439463344218152/unknown.png
https://cdn.discordapp.com/attachments/747843392142049370/984439799874216007/unknown.png

[pale gorge]

FIX THE GAME. Instead of adding more money making stuff please fix the game. Its getting stupid. Someone attacks you and your warning flash works, then it pops up a window giving you a reward (what for?), you get that cleared and try to goto the ship to save it and either your already dead, or the game crashes completely. Why not fix these issues before adding more. You are going to end up losing paying members if you keep on this way 🤷🏻‍♂️

[hot shadow]

It's worse then that, it doesn't even really give you a reward - it's just showing you one of the claims you've done earlier again. 😆

It's been months like this.