👾-bug-reporting

[spiral venture]

Tried normal troubleshooting?

[solid trench]

This doesn’t work. Even complete deleting and reinstalling on iPad. Still crashes constantly

[karmic sentinel]

24 hrs free chest is not counting for weekly chest

[earnest crest]

The 7-day loyalty chest is earned by completing your Daily Goals, located on the lower left corner of your game screen outside of the Gifts section. That 24h chest can earn you only part way to a Daily Goal milestone, and you still need to collect those pts.

[lethal ember]

Is it a known issue for spawn rates of normal transports in capital systems? I’ve seen a dramatic decrease in the spawn rate over the last few days.

[spiral venture]

Few people have come here claiming all sorts. Personally I wouldn’t say anything has changed. Without some collected data I don’t think anything will change 🤔

[lethal ember]

Up to a few days ago there would usually be 1-2 normal transports in Romulus. Now it’s back to the old spawn rates where there would be one normal transport and several minutes delay before the next spawn

[spiral venture]

That could do with how many heavy’s are in the system

If there is too many then the normals won’t spawn

[lethal ember]

Awhile back they changed that where it didn’t matter. Seems like they reverted that change

[spiral venture]

That I didn’t know 🤔

[lethal ember]

Post from rev. Should have been 80%/20%. Definitely on server 29 doesn’t seem like 20% this week.

[spiral venture]

Oh 😬

[silver edge]

any news on the dissapearing mining nodes. bug or new feature?

[distant lake]

Lol Sol maybe, try Kronos it’s more like 99-1 and has always been like this on our server

[lethal ember]

Is that recent? As I said in my original post this behavior is only different as of this week

[distant lake]

It’s a bug and only seems to affect our server

[distant lake]

No for our server always been bad in Kronos where you wait 30 minutes for a trader to spawn. In Sol they are plentiful. Might be down to number of heavies, but always more ppl in Kronos. I use 2 ships 1 for heavies and 1 traders but makes little difference in Kronos 🤷‍♂️

[onyx ferry]

@umbral nexus The Apex event SLB shows the following for the rewards for rank
2 shouldnt it be 45 instead of 42

[spiral venture]

Nope. There not all multiples of 5

[ebon minnow]

ok there a huge problem with the game crashing a a min or two after logging in. I'm using a stilo 5 5g and my game has been really bad about crashing every since the first lower decks arc came in please guys looking for a fix

[willow wagon]

<link="BM"><color=#3db4cc><size=28>[⇓ Decoded Data Mine X:-419 Y:-385]</size></color></link> dead mod

[earnest crest]

You mean node? try contacting CS about it. #👽-how-to-contact-support

[willow wagon]

Yea lol

@earnest crest I don't have permission to comment

[earnest crest]

Right, it's just a place to learn how to contact them. I'd use their email option.

[tough depot]

mine crashed a lot yesterday, every time i joined an armada or repaired a ship. mostly good today

Oddly good today actually

I don't trust it

[umbral nexus]

Asking about this Deathfish!

[sly geyser]

Can we finally get a fix for those of us unable to open loot chests without serious lag and an error message? Multiple support tickets and every time the answer is only "that happens for some Android users". I'm supposedly getting the loot but it takes about 2 minutes each time and I get no confirmation of what was gained.

[hearty latch]

How is this possible?

[magic horizon]

The trait bar needs a total of 4 parts to fill the bar and Burnham only gives 3. That trait level for Burnham is in 3 parts, as you see in my screenshots example of Khan.

The next level trait is in 4 parts

And the last level is in 9 parts.

[glacial cargo]

I had this unlocked in my vahklas, but unbeknown to me, its been suddenly greyed out, tiered at lvl 5

[hoary ginkgo]

Facing issue with the crystal mining showing as zero and unable to mine [3★ Raw Crystal Mine S:1926261734 X:321 Y:481] - Server 199

[spiral venture]

Yes because level determines officer slots not tier

[glacial cargo]

ok

[spiral venture]

Those happen across all servers. They never get fixed :(

[spiral venture]

That’s ship level btw 😬

[glacial cargo]

i know

[hoary ginkgo]

I have see couple of miners where facing same issue

[spiral venture]

Hostiles? Yeah they get stuck in a “in combat” state

[quick imp]

@umbral nexus Ursva hostiles not counting up today. Did Scopley “fix” it? I did not change ops/rep.

[hearty latch]

Is your Vahklas level 40?

[glacial cargo]

I dunno what level it is

25 actually

I have no intention of tiering up anymore

[ripe gazelle]

Good idea. You'll thank yourself for that later down the line.

[main coral]

So that armada bug is back.
The notification when some other team started the same armada doesn't come all the time. Apparently.
I created a case to Support 🤣🤣 to receive my directives back.
they closed without answering.🤣
This is "customer orientation" 5.0

[spiral venture]

Just before the bug was patched they stopped giving directives back.

[main coral]

Problem is... the patch doesn't seem to work all the time.

[spiral venture]

They stopped giving it out way before the patch was announced

[main coral]

Maybe... but to have engaged Support (as a customer) for an issue which can be verifiable in the logs... and to have Support simply closing the ticket without engaging at all in conversation.. leaves to be desired.

My2cents

[spiral venture]

True I agree I have had a few shut like that.

[lilac juniper]

The nodes that say 0? Happens all the time in territory for some reason, but it’s always gotten fixed when I sent a miner there and reset the node

[spiral venture]

Yeah those are different

They happen when miner is shot off a 0 node

[lilac juniper]

Don’t think that’s it. Our roe protects territory space 😬

[deft ingot]

After starting to help my Stella with Cerritos, it is displayed as destroyed, even if more than half of the HP are still in place and Auto attack by bounty hunters is ongoing.

[spiral venture]

Ours is standard roe. Opc is opc. 0 node works but is bad move as you can’t mine there

[lilac juniper]

Some alliances call in allies to clear zero nodes

[spiral venture]

Yep we do that

[lilac juniper]

But anyway, most of those nodes aren’t showing 0 because anyone was shot off of them

[valid lance]

My members and myself noticed a reduction in ship power across the board for all ships ranging from 1-2k drops to 10k+. This has happened before a few months ago. No announcement, no explanations? What gives?

[earnest crest]

The ships perform the same, the method of calculating ship power was adjusted

[ebon narwhal]

My computer version of game is now only going to 76% then stopping.

Nevermind was a little slow but working now

[spiral venture]

It’s fairly stable compared to mobile. If your having slowness issues then try a wired connection

[quick valley]

So I hit warp and often can't go to warp by telling me subspace frequency is being interfere or other reason, any solution to solve?

[spiral venture]

Your connection to the server is unstable. Tbh it fixes itself really easy since your already in warp. Fastest fix restart game

[quick valley]

May I ask how to ensure stable connections?

[fallow minnow]

Cleared a 0 node then it vanished this happened a few days ago with 5 other nodes what is going on.
.

[spiral venture]

Sometimes it’s just the server being annoying so there you can’t do much. But for mobile just make sure if your on wifi or mobile data the network is just stable (this depends on your provider etc) if your on PC use a wired connection. Then anything else you can blame on the bad servers.
I have this issue too on PC I don’t see it unless the servers are being laggy themselves but I see it on mobile often as my connection just isn’t consistent and drops too much.

[spiral venture]

It’s an ops 51 mission

The first screen is bugged

After step 1 it corrects back to ops 51

[dreamy folio]

It say, level 40

[spiral venture]

Yes it’s bugged

[dreamy folio]

And i can't do step 1 😅

[spiral venture]

Are you ops 51?

[dreamy folio]

41

[spiral venture]

Then you can’t do the mission. It’s Ops 51+

If you get a warp 185 ship earlier than that you can warp there but you have to kill level 51 hostiles for the mission

[native oyster]

For days now, every battleship research completed hasn't increased the strength of my Newton. I've just finished researching Battleship Space Critical Resist. and here again no change in the strength of the newton.

[keen surge]

That research won't change any of the listed stats for the ship, so no change in listed strength would be expected.

[native oyster]

Thx. research on shield and shell would have to change that, wouldn't it?

[keen surge]

If it increases the health and isn't target specific then it should, yes.

[terse canopy]

😩

#112 server

[half yacht]

Server #37 No bonus refinery event has appeared, there should be one according to the schedule sent out recently.

[spark raptor]

@earnest crest where is the the announced Bonus Raff?

[earnest crest]

Asking about it.

[zenith kite]

Bug report: bonus refinery missing

[spark raptor]

Why is this so difficult? We got the announcement at 01.06.2022 and now we have 04.06.2022 ? Are we talking about Rocket Science? 🙈

[rose rivet]

Same on 56 no bonus refinery

[tardy sierra]

the difference between moderators and getting the word to the "coders or programmers" to turn it on, properly. 😭 So, a slight delay, until then, hopefully. Took about 15 minutes, but ours is now on and live.👍

[silent nest]

It just came up on S34

Had to restart though

[tardy sierra]

Yes, told our alliance to restart game too, if they did not see it.

[spark raptor]

yippie the bonus raff is finally here. Thx for the quick response!!!🙂

[flint cipher]

i can not select ship to attack it without selecting this 16 base and cant move forward. I have tried on pc, phone and tablet with no luck. its harder to even select the planet.

[spiral venture]

When the base pop ups there are arrows on the side to click other targets

[flint cipher]

omg wow

thanks that worked!!

i never noticed it

two days i dealt with this lol

[quartz tiger]

Bug, or is the upgrade supposed o do nothing.

[earnest crest]

At the very least, it increments your Level # by 1, it's not unusual otherwise since there are lots of levels that don't change the daily

[dim crest]

🤔

[spiral venture]

When you refreshed the system didn’t load in fully. Restart your game it will fix it

[dim crest]

Yes, but should I have to do that? What game constantly needs to be restarted to make it work properly?

[spiral venture]

Tbh you could let the system load in before you refresh 🤷‍♂️

[cobalt star]

Any idea when the lag from playing on an android is going to be addressed?

[dim crest]

Have you tried restarting your game? That seems to be the answer for everything.

[native oyster]

@umbral nexus - I’ve put in multiple tickets but continue to be shut down even when I provide screen shots of glitches. If you could reach out that would be great. Thank you!

[tough depot]

[grave yarrow]

I know it's just the low poly graphics, but I feel like, this ship is missing something from it's skin

[wheat cradle]

@umbral nexus any news on a fix for the disappearing 4* nodes on EU135 please? Not great timing during a bonus refinery

[azure orbit]

Hello, @umbral nexus ! I hope all is well with you 🙂 I had that issue of the game not going past 0% on the loading screen again last night. That happened when I tried to connect at 1 AM (GMT -3), to participate in the Station SMS event. I tried for about 10min, as I was tired, on wifi and 4G. I woke up a little after 5 AM and it logged in all right - so finished the event. Just letting you know! I appreciate your interest!

[cursive ledge]

Miner depleted mine in V'varia moved from the mine and send it back on the mine and it started warping, i hit stop, it stopped in Kepler-018 then i hit the mine again in V'varia and sent it mining only to find it later in the home system @ the location where the mine in V'varia should have been. Hoping i've explained the issue thoroughly.

I need to add that the warping issue when the mine is depleted has occurred before, you refresh the mine and the ship goes warping for some reason when you send it back to the mine.

[spiral venture]

It’s been an issue for a while. I think it has to do with the system loading incorrectly and some other stuff. If it happens again stop warp restart app and go back to mine it should be fine after

[eager cairn]

how many years is it going to take for them to fix basic loading of systems? just wondering

[flint slate]

what up with the dock glitch? I have a player in my alliance that can use his ship or switch crew and its been 3 days

[spiral venture]

Stuck ship?

Contact CS to get the ship unstuck
#👽-how-to-contact-support

[flint slate]

yea.. he did.. three days ago...

still nothing

[spiral venture]

You have to wait for CS to respond and fix it. Nothing can be done here. Eco is the only Scopley employee here

[tranquil iris]

Fix the events so it doesn’t go to a blank screen when going back while there’s nothing in the event store.

[clear copper]

@umbral nexus Where are we supposed to spend the assignment tokens from the blackmail event? There's a blank event store and no other place to spend them. (server 26)

[heady marsh]

My disco won’t jump anymore. I’ve had this issue before no idea how I fixed it. It says to update game. All apps are up to date

[spiral venture]

Read the pinned message on this channel

[heady marsh]

Managed to find it not used discord much, thank you for the help. Fixed it.

[spiral venture]

No problem 🖖

[brittle hornet]

Ahhhh, love this bug

Yes I'm all updated and yes i restarted the app

[spiral venture]

It’s happening because there is nothing in the event store. Scopley are aware of it but when they will do something for it we don’t know 🤷‍♂️

[pearl turtle]

It just needs a better message. Like, “The Event Store is currently closed because our pet Ferengi absconded with all the merchandise.”

[tough depot]

Anomalous Phenomena is broken

35 24's down

nothing

Heroic is 24's

i understand some bugs. But every single event ever?

[spiral venture]

Where are you killing?

[spiral venture]

You killed 35 level 24 swarms? Yes your points are showing correctly on the heroic

[tough depot]

i see. 24's just don't count

[spiral venture]

You have 35 points. They have counted

24’s score 1 point 26 score 10 points

[tough depot]

wasn't talking about swarms tho

[spiral venture]

You posted them here. I assume you were. So what we talking about?

[tough depot]

point of reference

didn't realize 24's don't count for Anomalous Phenomena

was trying to get 2 birds stoned at once

[spiral venture]

No you need to kill hostiles in the anomalous systems

[tough depot]

never have before

its just that 24's don't count

its any hostiles

[grave yarrow]

It specifically states those systems though

And says "Defeat the unknown threat"

The only unknown threat, "Unknown aliens" are in those systems

[spiral venture]

No it’s specific

[native oyster]

Yes, something like this happened to me and a few other people in my alliance during PvP fights...it only seems to happen with certain "whale" individuals, leading some to believe it's a hack.

[hasty axle]

I see it with hostiles as well.

[native oyster]

That is odd...I've never seen it with hostiles and didn't encounter it until just today during a TC fight...could be a coincidence, but it also couldn't...

[hasty axle]

I originally suspected the same, but I’ve since realized it is when your ship is targeted by another ship.

[olive mortar]

Dalle ore 22.00 non riesco ad accedere al gioco,si carica fino al 70 % e poi si blocca

[native oyster]

There must be certain "parameters" that must also be true to trigger the bug...not sure what they are but I hope Scopely investigates

[worn trail]

Getting error messages to update app version when attempting to jump with discovery. But my game app shows that I do have current updates. So currently unable to participate in event due to error message preventing discovery travel.

[spiral venture]

Check pinned message in this channel

[south rover]

TOS kirk shows no 'firing' or synergy with Uhura when fighting a TOS Kirk of a higher level. Reproduction: 2 ships, same crew, one 1 level higher than the other.

[keen surge]

When multiples of the same officer are used in a battle only 1 will be listed in the logs, but they will still activate as per usual.

[worn trail]

Got it. Resolved. Thanks.

[steep hollow]

for some reason the game reversed the #1 and #2 slots on power destroyed leader board. I was #1 and my score is 39276590 @spiral venture

[agile delta]

The Stella 200% loots from eclipse isn’t working correctly on some eclipse ships

[keen surge]

Elaboration?

[languid kelp]

Missing Franklin Missions.
I've completed "the source" chain. I have "Silent partners" mission.
I think I had my missions list full or something.

[keen surge]

You don't have any of the USS Franklin part X missions? They don't award any blueprints, just warp components (and are often archived due to level requirements).

[languid kelp]

Correct, Imm forced to get warp components in event store

[keen surge]

Best bet will be to send a message directly to CS. They can check your active/competed missions and make any required corrections. No one here will be able to make any changes to your game (though if it drags on too long Eco may be able to give them a motivational kick in the pants for you).

[undone oracle]

#lyda the point was I did not get the parts to rebuild it from the blueprint reclaim

[keen surge]

Hmm. Your previous posts indicate that you are lacking upgrades and ship xp, which is normal, not ship blueprints.

If you didn't get the scans to exchange for blueprints you'll need to contact CS to replace them. No one here can make changes to your game

[viral hearth]

This keeps happening every time I try to save a new officer preset - one of my existing ones get deleted, if I re-save the missing one it will delete one of the others and so on and so on

[brittle hornet]

Thats not the event store, its the daily event page. I did my usual join the event, doesn't matter which one, backed out one page, got this on each, had to back out all the way and go back in to join the next. It's just a pain.

[native oyster]

Yeah and this happens because the event store is active with nothing in it.

[brittle hornet]

Its not the event store page, its the daily event page

[native oyster]

Yes you’ve said that

[brittle hornet]

Event store page says this too

[native oyster]

You don’t have to believe two people telling you it’s known and what the cause is 🤷‍♂️

[spiral venture]

The issue is caused because the event store is open with nothing. It happens on any events page that has a folder like the daily events

[coarse sleet]

Is there any news on the multiple missing nodes, across most 4* mining systems, that have been missing, dead, disappearing on reset or combinations of all 3, for almost a week on server EU135???

[visual violet]

Can this bug be fixed anytime soon where you scan people on 0 nodes to press their name and go to a private chat, then to return to the scan window where it then says "Target Lost" and you have no way out of there but to close the game and restart? It annoys me the .... out for like more than a year? I'm playing on iOS (latest version, iPhone 8) and PC Client (latest version) and both have this bug.

[native oyster]

Question has been asked as many times as someone has replied, we have asked if someone can share any update 😅

[coarse sleet]

👍🖖

[visual violet]

On server 138 we have been asking that for many times too, support says they will send it to the team, but nothing ever happens (other than closing the tickets you create)

[native oyster]

Wait, 138 are losing nodes too?

[coarse sleet]

New to me. But good we are not alone.

[visual violet]

This one has been on 0 and not doing anything for over a year iirc

[native oyster]

Different issue.

What system is that? Ferraria?

[visual violet]

No, Ferraria has mining nodes disappearing and turning up somewhere else in the system. Isn't that intended?

[native oyster]

That is intended, yes.

[visual violet]

This was Argentomea

But then he said mining nodes that have been missing, dead, disappearing on reset or combinations of all 3.. Dead is what I would say the mining node I posted is.

not a different issue if you ask me

[native oyster]

Yeah, that’s odd. I assume you’ve tried going onto the node and getting off it.

[visual violet]

many times

we ignore the mine as you can see

[native oyster]

Different symptoms is a different issue until you determine that the cause is the same. Otherwise you end up saying the fix will fix both and it doesn’t 😅

135’s mines are vanishing completely.

Probably feels a bit better than a mine taunting you 🤣

[visual violet]

i'm not going to argue with you, no point. The fact that scopely doesn't fix either issues is rather concerning

[native oyster]

135’s is “relatively new”; it’s a week old. How long you had that mine?

[coarse sleet]

Yes, as far as I know just 135 is affected.

[visual violet]

138 is one of the first servers I believe, been playing since launch

Don't think it was dead at launch but they were buggy somewhere around the first year and they did some things to fix most of the mines, just this one (and maybe a few others I can't find right now) returned dead

[native oyster]

Ok, will ask the question when the dust settles and the morning coffee has been consumed.

[visual violet]

cheers ☕

[rocky ruin]

@visual violet we have about 70 4* nodes missing, not broken for the last 5 days

[visual violet]

Oof that's very much more annoying than my report, I agree! hopefully they will fix it soon for you. Are they gone missing in one faction or all of them?

[rocky ruin]

All

[native oyster]

Yeah indeed, the incidental stuck node or hostile is quite prevalent, think every server has it. Annoying sure but 135 is game breaking. Hope they’ll fix it soon 🤞

[worldly lintel]

Anyone know why this game crashes regularly on iPads but not on iPhones? I’ve had a few iterations of both devices and notice that on the phone it doesn’t crash, or at least so rarely I can’t recall. Where as on tablet it crashes regularly through out the day

[ember kayak]

ive had a similar issue with it being slow and crashing sometimes but I have had this ipad for 4ish years so that could be the reason

[native oyster]

Is your iPad similarly new? I know a lot of people run significantly older tablets than they do phones is the reason I ask.

[worldly lintel]

iPad gen 7

[native oyster]

New enough that I’d expect it to work - comparable age to my iPhone 11 which works (mostly) fine.

Is there anything specifically that triggers it?

[worldly lintel]

Phone is 12 pro max, had a 10s max before

[worldly lintel]

Surfing galaxy switching to system view to plant a miner on a node , part upgrade on ship. Some others but those are most front of mind. I leave the game running open on tablet when I’m home. The game will just crash to home screen on its own at times when I’m not even interacting with the device

[native oyster]

Ok; leaving it open is a thing - does it stay open for hours on end, or are crashes every half hour? My game “restarts” fairly regularly as I make heavy use of my camera which seems to kick STFC back to the start.

[worldly lintel]

I would say hours

But I’ve also never let it just sit untouched all day to see how often it crashes. But when it is put aside it happens a few times a day

[sacred drum]

Is there any update on the discovery "you need to update" bug when trying to jump? It doesn't seem to matter what crew now. All don't seem to work.

[native oyster]

https://tenor.com/view/ba-didyoureadthepins-bangtanacademy-gif-24509973

Do a jump efficiency research or upgrade your spore drive 👍🏻

[viral vine]

When I want to jump with the USS Discovery,
there is always an error.
No matter if on the cell phone or on the PC.

Screen sheet translation:

COURSE ERROR
Please update your game to the latest version.

*Since the game on the PC and mobile automatically updates itself,
I think it is a game bug.
Please help me. *
Thanks and greetings

[native oyster]

https://tenor.com/view/check-the-pins-kowalski-penguin-gif-20219688

Post above yours has the answer.

[viral vine]

🤔 Thanks 🤣

[wet shale]

Is there an upgrade planned for tomorrow ? No com made for ...

[spiral venture]

Eco should be making one

[terse canopy]

Server #112 critical situation: Was caught on purpose BAG on the alliance [RU] tag, the impression is that this was done on purpose, by those who have access to do so. Tech support just politely sends out for a walk as they say.

The situation: An alliance was created where after logging into the game I disbanded it, I create it again and again I disband it, the third time comes twin account in the alliance of someone else, I get thrown out of the game and the alliance where control passed him, the message to return a complete ignore, made all just deliberately just .

[spiral venture]

Put a ticket into CS. This needs review which can’t be done here
#👽-how-to-contact-support

[terse canopy]

you understand that we are simply being sent in a polite way

[spiral venture]

There is no CS here. You need to file a ticket with Scopley’s CS

[terse canopy]

Hello Commander! Thank you for contacting Player Support. Ilya in touch.

As I said earlier, according to the server logs you left the alliance on your own, I recommend contacting the player who got the position of admiral, to transfer control to you.
Repeated requests on this topic will be rejected automatically.

If you have any other questions, we will be happy to help.

Fly safe! 🖖🏻

[spiral venture]

If that’s CS’s response then there is not much to be done here 🤷‍♂️

[terse canopy]

I showed all the proofs to tech support, but I zealously stated otherwise and just wrote that they would no longer consider the ticket

[earnest crest]

There's no proof that you could show that's more definitive than the server logs.

[terse canopy]

It's just pure racism, that's all ... someone does not want us to play there

[earnest crest]

Contact our CM, Eco, if you believe the handling of your situation was incorrect.

[terse canopy]

I showed a picture of the creation of the alliance, showed who joined the alliance, the text about the withdrawal from the chat was not, if I left the alliance I would have dropped the penalty for 8 hours, but I logged in as if nothing had happened . Just a 100% setup for alliance creation and unplayability

[earnest crest]

Leaving an alliance doesn't stop you from logging in for 8 hours, it just prevents you from rejoining the same alliance you left for 8h.

[terse canopy]

I mean, how can I enter it if I left it? how can I be convinced of that? The question is what for? For what I have disbanded it twice, where on the third time I was thrown out and handed the control to another just ... how do you call it ?

They don't want us to play there, that's all.

start another server then we will leave if we are in the way there .

[earnest crest]

If it wasn't you that did those actions then I'd secure your device. If you did leave the alliance and rejoined before 8h elapsed, then that's proof of something weird going on. Do you have proof of that?

[wet shale]

Lot of my players complain that they can not log in anymore, every action in game mean be logged out. That was not acceptable for all

[ripe gazelle]

Warp range needs change depending on ship. Seems to only be a problem with the Saladin

[grave yarrow]

Where is your saladin right now?

[ripe gazelle]

Saladin was in Kazhara

Calling both back and seeing if maybe it's routing doing that

[grave yarrow]

That explains it

As long as you can't reach a system at all, it will show you the quickest route from where your ship is right now

The route the saladin would take if it had sufficient warp range, would take warp range 61

The route of the bortas however, is a longer route with lower warp range requirements

[ripe gazelle]

Wich was sitting in Terminimus.... if I spelled that right.

[grave yarrow]

Hence it took the fastest route for it. Which only required warp 53

It would take significantly longer flying to Khazara first and then use the warp 61 path

[ripe gazelle]

Seems strange that pathfinding dosnt take the route a ship can take + shortcuts, but I'll take its goofiness over an actual issue.

[grave yarrow]

There is no route either ship can take

That's why the game displays the fastest possible route

[ripe gazelle]

Well yes, but pathfinding immediately went fastest route, instead of route can take. Meaning had i been there with 55 range, it wouldn't take the route with 53. Tis goofy, but acceptable over an actual issue

[grave yarrow]

If you had warp 55 on the saladin for example, it wouldnt show "requires warp 61"

[ripe gazelle]

So it would have taken the 53 path in that instance?

[grave yarrow]

Yes

Game checks for one thing

Is the system reachable at all?
Yes? Use the available path
No? Show fastest route technically possible

[ripe gazelle]

Ah

[grave yarrow]

I hope that clears it up? 🙂

[wet shale]

Routes where not correctly managed, it's a bug revealed two years ago at least. Reaching some nearly systems need to take a long and far way unneeded that's just because some points are not correctly joined

[tough cliff]

Hi. I can not finish a mission due to a ship I need to attack is too close to another players base. It only targets the player base. Therefore, I am unable to target the ship. Any suggestions?

[native oyster]

Use the arrows 👍🏻

Or smash his station until he moves.

The latter is the route I’d take 😆

[tough cliff]

The other player base is level 14. Too low to attack.

[native oyster]

Oh, use the arrows then.

[tough cliff]

I will try. Thanks.

[wet shale]

Use the arrows at left and right to get your target

[quick birch]

Or zoom in really far

[tough cliff]

Zooming doesn’t work.

[native oyster]

Arrows 👍🏻

@runic thicket you’re on TV 😆

[grave yarrow]

Dang that is a 💩 vorta vor

[spiral venture]

😬

[runic thicket]

It's way too expensive to do much with, so right now it's relegated to C-lat duty during lat rush.

And then it gets shot for 247 c-lat so I can finish my spending dailies

[spiral venture]

That still feels expensive 😳

[native oyster]

I needed a node and you were both OPC and on 0 🤣

[runic thicket]

It is, but that's my fault.
Once I get my Ktinga to where I want it, it might get some more love

[runic thicket]

It showed 46k protection and 46k on the node, so I thought I'd be safe

dang rounding errors

[native oyster]

God love Scopely’s maths.

[spiral venture]

Open your cargo and check the value at the bottom

[native oyster]

I was gonna send you a zero but then the screen opened and you were OPC.

Boom happened.

[runic thicket]

9m trit isn't gonna break the bank 😅

[timid island]

Anyone having issues saving new bookmarks and deleting old ones? Haven’t been able to save new or delete in weeks.

[spiral venture]

Sign out of Game Centre/Google play and only stay signed in on ScopleyID. Give it 10 mins + a couple restarts and it will be fixed.

[timid island]

I am not signed into the game via Game Center

[spiral venture]

How are you signed in?

[tough cliff]

Thanks to everyone that helped me solve my problems earlier. The arrow thing worked. Shout out to Harmoniusdeath for all their help.

Greatly appreciated. Thanks again.

[tough depot]

This bug holds a special place in my heart

Very annoying when trying to reset nodes

[spiral venture]

Your lagging.

[tough depot]

All day

PC and mobile

[spiral venture]

Ouch

[tough depot]

It's not me

Gigabit up/down

Takes about an hour to re use a node

[native oyster]

Glad to help 🙏🏻

[timid island]

Just through scopely Id. I am using iOS. I don’t hardly ever use windows app but I tried it recently and Funny thing is that the bookmarks fail to save/delete there too.

[spiral venture]

Normally what I stated above fixes the issue. As it’s some sync issue but a couple times I’ve see people say they are only signed in through one.

I’ll pass it up for you. See if there is any other troubleshooting for it

[timid island]

Thank you!!

I haven’t tried uninstalling and reinstalling the app yet. Might give that a whirl.

[spiral venture]

Have you also confirmed your game centre is completely signed out in the settings app. You might not use it for STFC but it might be clashing if it’s logged in without syncing

[timid island]

How do I know Game Center is completely signed in? I look at it through settings and it has my info there and option to sign out? Maybe sign out and back in there?

[spiral venture]

Sign out of it. And see if that makes a difference. Wait about 15 mins and do a couple restarts of the app like I said before. This should resolve it as STFC can’t clash with game centre being completely signed out of (even if it wasn’t linked)

I’m hoping that will clear up the issue

[earnest crest]

Try letting the system load in completely before moving a miner off a node to avoid that issue.

[timid island]

Signed out of Game Center. Restarted phone a few times as well as clearing localization in app and more app/phone restarts. Bookmarks still not deleting/saving. Any other thoughts I could try?

[spiral venture]

😔 unfortunately none. The workarounds known for this issue were only about making sure ScopleyID was the only thing connected to STFC. Since this issue is caused by having ScopleyID and Game Centre both linked/active

[hybrid venture]

I'm haveing the same damn issue. 3 months now and Scopely just keeps telling me they are looking into it🙄#YaRight

[hybrid venture]

Thank you @spiral venture the workaround and process worked. Almost 3 months of tickets to Scopely and you helped me fix this Bookmark issue in 30mins. Lol
🍺😎👍

[tough depot]

[narrow heart]

it is the 1st beta of ios 16 so more of an fyi the client on both phone and ipad crash when returning to game from chat.... everything else seems to be ok

[stable maple]

So everything works to an extent but I cannot access research tree in game . Anyone know why this might happen ?

[earnest crest]

Perhaps a corrupted install? I'd uninstall/reinstall the game

[verbal fox]

Can I make a bug report for the discord announcement channels? Where is the release notes for the new arc? How come content creators release their videos or updates for a new arc even before the stfc official channel?

[tidal tartan]

Wouldn't call a lack of communication a bug. Supposedly the content creators are allowed to publish their content with beginning of the maintenance and did so.

[polar dome]

<@&509691205798592532> Where are the release notes? They are usually posted when maintenance begins.

[vital willow]

How come there’s no mention of the issue about mining nodes that don’t refresh we’ve been having. Is it still not fixed? @umbral nexus

[twilit horizon]

yesterday I noticed the"At war" target under tag was still hanging on people who had left the alliance we were at war with to form thier own clan. It showed on the combat space screen but not in battle reports. Thankfully the player understand bthe mistake but it is don't have ng that seems a server/game error rather than my lack of coffee. Please be warned of this n fix if possible.

[modern topaz]

Amazing!

[main coral]

Yeah, I join in asking the same question.
Not to mention it's an issue since quite a while

[sudden lance]

This new notification banner need fixing. Its not clickable and you see the placement of text

[sudden lance]

I guess we need to buy more letters for notifications now

I take B for 200!

[raven sonnet]

Look at hands)))

[unreal portal]

Holographic proctologist.

[buoyant lagoon]

It’s everywhere!

[gray peak]

Ummm I'm guessing I no longer have double lat antique refinery

👀

[crisp cypress]

At least yall are able to get into game. I'm on my 5th attempt to launch the game.

[buoyant lagoon]

Peace shield now drops when attacking other player without actually hitting him

[raw mauve]

My miner in Borg lucrative mining space has returned by itself with this update - but it wasn’t full! Waste of a token

[native oyster]

Uh oh...

[karmic plover]

Pc version after update and maintenance. Seeing this on multiple buttons in refinery tab.

[crisp cypress]

2️⃣ 6️⃣ minutes to log on

[unreal portal]

Hey everyone! The "Chests_get" error has been THOROUGHLY documented already.

[plain glade]

would be nice if they can do there job right

[thin birch]

With the PC version I've got "ADJUSTING" in the bottom right hand side of the blank screen with the ST:FC logo in the middle.. It will not load

[flint slate]

anyone having trouble with the refinery, cant seem to get it to come up

[upper light]

Mine seems fine.

[brazen crest]

New notifications suck. I try to swipe them out of the way (because there's no way to disable them) and it moves around the system.

[buoyant lagoon]

Chest still pops up when getting attacked

[warm temple]

Cant seem to claim alliance rewards

[unreal portal]

Yeah the new notifications look nicer but the reduced functionality (can't click 'em to go into the relevant leaderboard, for example) makes it a downgrade.

[native oyster]

the non clickability is more a good thing than a bad one for me, but the text is difficult to read now

[delicate harbor]

My issue with saving Bookmarks/archive Missions is still not solved ☹️

[deft compass]

Unable to claim alliance rewards

[spice night]

Missing recruit pack names

Now its normal, after going through all the tabs

[thin birch]

I uninstalled the PC version and reinstalled it. Its still stuck

[iron verge]

6 DS ore nodes on server 40, Yvnys system are all bugged. Each appear empty yet when the node is selected, it shows the same player mining all 6. The stats for the ship and the crew are the same on each node as well, so he really is not mining 6 nodes.

[quartz pasture]

DS mine node bug on EU167 too

[crisp cypress]

Delete this update and start over.

[uneven osprey]

send.money(from_wallet);

[crisp cypress]

26 minute login process, 16 minutes to collect refinery outputs. Nothing. Works.

[inner kayak]

Server 43, can't claim alliance rewards

[wheat cradle]

Happy to confirm that the DS nodes are back on EU135 and functioning properly 👍

[thin birch]

The PC version is stuffed and Mobile android version is going well enough

[crisp cypress]

That is untrue. I'm only playing on mobile android. If you can call this waiting game "playing" that is.

[thin birch]

I'm on the mob game version at the moment, no issues yet. It's the PC version that is giving me head aches

[spark raptor]

@toxic hornet Can't claim the Alliance - Rewards after the update.

[idle tundra]

Can't claim alliance rewards on Android 9 or 12... Clicking 'claim all' makes button spin and that's it

[neon rivet]

Unable to claim alliance rewards. Never ending circle of death

[sly kiln]

Can’t send ships to nodes in the same system that my station is in

[native oyster]

recurring bug for me, for some reasons the game convinces himself that the nodes are in a different system of the one they are actually in, you need to restart the game to correct it

[forest vector]

Can't open up alliance gifts since Update

[sly geyser]

and for me it cuts off the end so I can't even see my current ranking

[spice night]

Event progress pops off-set

[worldly mica]

if i am a pawn is it correct that when i select the systems they show me as untrustworthy and a bounty hunter activates?

[daring terrace]

I am unable to claim alliance rewards.

[spice night]

Yes, progress in Augment faction will trigger Bounty-Hunters in Augment sistems

[daring terrace]

it keeps spinning for a while and then stops, nothing happens

[native oyster]

Yes - it’s the Vaaraan expanse. Khan is invading it

[rocky oriole]

Yes, it works in reverse - the higher your rep, the more the Bounty Hunters hate you

[worldly mica]

always even if i get higher in the faction?

[native oyster]

Yes

[spice night]

Yes

[native oyster]

You’ll be thankful later

[vocal herald]

New event banners….

[native oyster]

Once your other factions are locked

[worldly mica]

ok thanks guys 👌🏼

[native oyster]

Cannot claim alliance rewards from members purchasing packs, multiple members of my alliance are having this problem

[daring terrace]

same here

[sly geyser]

still get an error message when trying to open loot chests but at least the delay is measured in seconds and not minutes at the moment... I'll call that a win for now lol

[winter tinsel]

Way to break something that wasn’t broken! 🎉 on iPhone after updating today

[native oyster]

It’s just a label 😉

[winter tinsel]

Confirmed alliance reward bug on iPhone. Just spins… and spins… and spins…

[native oyster]

This isn’t supposed to like this? Right?👀

[winter tinsel]

No banner message alignment issue on iPhone after update here.

[fierce ether]

General settings are always reset after a restart. Mission archive is still broken. Archived missions are back in the normal mission list after a restart

[native oyster]

I’ll repost it but mark the problem with the red area:

No restart helps here though. Are anyone else affected?

[grave yarrow]

I actually think that this is intended 😅

[stoic urchin]

Still not fixed, literally unplayable

[native oyster]

I hope not. Cause it’s really fugly (= worse than ugly)😱

[nova skiff]

New notifications are too small, cut off and you can't click them to go to the event

[rose wraith]

Not sure if this is in all of the deep space systems new nodes, but they appear to all be tied to each other. All 5 show the same player’s ship on them with the same exact crew. Also not showing the ship graphic on the actual node. All draining at the same rate

[native oyster]

But why only in these 2 factions? Why not imply it into the rest too?👀

At the other point, thank Vulcan that they didn’t

[nova skiff]

Why is there a jelly ship icon in the outlaw faction

Chests broken throughout

[native oyster]

Lol

[native oyster]

Oh will you look at that. You too have the Augment-Rogue Virus.. And that looks "okay" to not letting that get vaxxed?

[gaunt solar]

I have two helps stuck in the alliance section that won't go away.

[sage moss]

I think the update has broken my prime racketeer. Only showing one daily now - was two of each cloak daily before.

[native oyster]

I can’t claim either, and I have 79 rewards to claim from my mates

[sullen summit]

Having trouble with chats - this is specifically alliance chat

Tried on both PC and Android

[sly kiln]

This worked. Thank you

[severe fern]

New event banner unreadable and offset

[lofty hound]

Banner alignment issues

[thin birch]

New update fresh bugs

[neon rivet]

Y'all really need a public test server, and a better QI department. These updates should be tested, in live gameplay, before being launched to the live server. Most of these bugs are obvious, and should never make it to the live servers.

[spice night]

You do realize you are talking to Scopely. Right?

[sage moss]

It’s ok we rolled back to the last stable version, April.

[spice night]

April 2021

[magic fable]

I came here to say something about the chest button and banners. Looks like y’all know already

[lilac juniper]

This seems to go wild every now and then. There aren’t 14 things to claim in there.

[verbal sequoia]

Discovery läßt kein Sprung mehr zu. Fehler Meldung bitte aktualisiere dein Spiel auf die neuste Version. Spiel ist aktuell und auch nach dem heutigen Update wird die Fehlermeldung angezeigt

[severe fern]

Alliance chat is unusable small now

[latent epoch]

Claim button is broken for alliance rewards. Asked around and others in my alliance having the same issue.

[earnest crest]

Check the pins in this channel for a workaround.

[wide cipher]

Battle Pass isn't working?

[rose python]

I can not get my game to load!!! Anyone else still having issues? It’s been 24 hours since I’ve been able to log on. I’ve done the update and still nothing

[sage moss]

Delete and reinstall?

[wide cipher]

Relogging updates the progress bar. Kinda silly.

[sinful summit]

Cannot claim Alliance Rewards.

[native oyster]

The new update has some problems. 1. The

Rewards

I can't take them. Just thinking thinking it but nothing happens

[native oyster]

2. The officers page. All of the officers are loading really slow and sometimes the holographic characters do not appear.

[verbal sequoia]

?? Nix zu finden

[native oyster]

3. Changing between pages (for example star base to galaxy map) not working or going really really slow...

[earnest crest]

Es gibt einen Fehler bei der Effizienzberechnung, der sich auf den Client auswirkt. Eine mögliche Problemumgehung besteht darin, einen der Parameter zu ändern, die sich auf die Effizienz auswirken, z. B. das Ein- und Auswechseln von Discovery-Crews, das Aktualisieren der Warp-Komponente Ihrer Disco oder das Erhöhen der Recherche zur Kosteneffizienz von Cultivated Mycelium Jump (Registerkarte Support, obere Zeile).

Hope that translated well.

[blissful copper]

After selection it appears as suppose to be. But when exit the screen and return they come back again.

[fallen tartan]

Server32.

[lofty briar]

How do I get my progress back? I got a new phone and number

[verbal sequoia]

Parameter Crews gewechselt, Forschung Raumschiff Effizienz kultivierten Myxel durchgeführt keine Veränderung.

[main coral]

<@&509691205798592532>
After building the holodeck , weren't we supposed to 'see' it, similar to other buildings...?
Or is it some abstract notion..?😁

[earnest crest]

Unfortunately, if you can't find the right efficiency that works for you then you'll either need to wait for a fix, or further changing the efficiency %

[coarse flower]

When is the Disco jump error “please update to the latest version” going to be fixed??? Haven’t been able to jump with my Disco for MONTHS! Every new version that comes out, I think “maybe they fixed it now….” NOPE!

[dire gazelle]

I love this game looool

[native oyster]

on pc does nothing

[verbal sequoia]

Immer wenn die Abfrage kommt Kurs oder Sprung. Bei der Auswahl Sprung wird die Fehlermeldung angezeigt

[pale kettle]

Don't need to know how many scout messages we have anymore I guess

[pine cargo]

@umbral nexus I completed Tread Lightly 1-5. Can’t get 6-10 to start.

[grave yarrow]

You can still find them in your inventory tho

Not the most elegant way

[pale kettle]

Yeah let me scroll through that....

[grave yarrow]

It is actually quite on top in the "Other" section

That's like 4th or 5th row

[winter tinsel]

More button glitches after iPhone update

[solemn comet]

Having trouble claiming

[grave yarrow]

Known and getting looked into

[pale kettle]

From a usability perspective that sucks pardon my french

[winter tinsel]

So, Scopely are we just your test team now? Testing in prod is never a good idea.

[verbal sequoia]

Danke Dann hoffen und Glück haben. Ich bin der Meinung wenn die Anzahl kultivierten Myxel überschritten ist (max erreicht und +) das der Parameter nicht auf die Größe definiert ist-- zu groß ist und die Rechnung mit einen umstetigen Parameter Rechnen möchte .-- Error

[grave yarrow]

We always have been

[winter tinsel]

Just seems like it’s getting worse every month.

[gaunt solar]

Stuck alliance rewards

[grave yarrow]

Known and getting looked into

[native oyster]

Please read the pins; do an efficiency research or upgrade your spore drive. 👍🏻

[fierce ether]

can't claim alliance rewards

[native oyster]

Known, being investigated.

[frosty siren]

I’m having issues where my ship is warping and if you exit out of the app and go back in, my ship shows as if it is moving in system at impulse (not at warp) so you can’t cancel warp or recall even if there are minutes left on its trip

[icy sail]

<@&509691205798592532> @umbral nexus i found a new bug. When you send a ship in warp and restart the game, it appears after the restart as in Impuls travel while it is still in warp. Thats most likely not intended 😬 screenshot before game restart, one after restart in a minute

before restart

[frosty siren]

Yes exactly the same problem I am having just noted it above. Very frustrating.

[sullen wind]

some Gift for today vanished (Muster-Buffer), when i claimed the holodeck matrixdiode Gift. So no Muster-Buffer for me???

[solid minnow]

Server 67 I can’t accept alliance gifts … it just spins and spins like accepting and doesn’t do anything

[grave yarrow]

Known and getting looked into

[ivory bane]

BP not counting correctly?

[grave yarrow]

Might be lag

[high panther]

The new nodes in szov are all bugged

They operate as one node

[icy sail]

give it some time and try a restart later.

[earnest crest]

Someone suggested relogging to see it count correctly.

[ivory bane]

👍 I’ll try

[icy sail]

before restart

[marsh kayak]

Same on EU - 164

Seems to be a general bug

[grave yarrow]

Known and getting looked into

[marsh kayak]

Can't collect rewards in alliance section

[junior niche]

No testing IS EVER DONE!!:

[grave yarrow]

We are the testers

[junior niche]

and we PAY to test!!! SAD!!

[sudden lance]

as everyone know, the best business practice ever is to test everything on production 🙃

[icy sail]

saves a lot of money and time to market

🙈

[marsh kayak]

Stop App, clear cache and restart

I do this after any update

[junior niche]

they should be embarrassed but I don't think they have the mental capacity for that!

[sudden lance]

yea, only ruin businesses, user experience, evening, gives us wrinkles and less interested. No biggie xD

[sudden lance]

no corporation managers have capacity for it

[junior niche]

not available on PC nor Ipad/Phone

[high panther]

Szov was either just fixed, or fixed itself when the node reset

[karmic jungle]

There is a bug in alliance gift server 138

[icy sail]

i just remembered, that also happened in the past with new nodes. after the first mine reset they worked correct

[high panther]

Must be it

[grave yarrow]

Known and being investigated

[karmic jungle]

@grave yarrow thanks

[native oyster]

starfleet Academy#1-sms is not showing questions just ??????

[grave yarrow]

It's a quiz, which you have to solve

Tip: Swarms

[native oyster]

Duhhhhh no questions showing bright spark

[grave yarrow]

That is all you need

There is no real "Question"

[native oyster]

Which officer?

[marsh kayak]

If I switch out of the game to home screen and switching back to the game, mostly the game completely restarts including loading screen.

This is on Android on a Pixel 6

[grave yarrow]

Pixel 6 too, no problem though 🤔

[shadow dew]

Can’t login to game. Gets stuck at 61% every time. Tried deleting app and cache and redownloading multiple times. On an iPad.

[native oyster]

I was happy to see the new style notifications, compliments to finally fix the overlap. Now please fix how text strings are displayed inside the notification bubble. long texts are aligned way too far right, short texts displayed on 2 lines, and not fully displayed.

[marsh kayak]

Had Update on Pixel and the game today so dunno what causes it.

[karmic jungle]

but ... am I wrong or have they reduced the bonus refinery times?

[main coral]

I'm not 100% sure if it's this, but I remember one moderator told me once if the game stops under 75% in load there might be issue with the local network.
Try restarting your local router or switch on 4G to see if issue still present.

[marsh kayak]

Not for me on Eu-164

[grave yarrow]

Nope

[main coral]

Might be related to your level. If you recently upgraded your Ops. 🤔?
I think the more you go up the timing slightly changes. Not with a lot.

[surreal cave]

Alliance gifts retrieving.......

[mental quail]

Cant receive any alliance gift. at first got bootloop on Logo. Since i killed app n cache, after that i could get into game. Not running smooth at all. Getting more issues with loading into systems and station... Srv #115

[lime hound]

Just a thought. When the game issues a cease fire, why is it that you can still attack ships? It's an opportunity to mine RSS but what good is a ceasefire if you can still attack or be attacked? PLEASE LOOK UP THE DEFINITION OF CEASE FIRE and fix this.

[rapid geode]

Cannot claim Alliance Rewards either

[grave yarrow]

Known issue, is being investigated

[shadow dew]

Well, every other game and app works. And I was able to get into the game and move some ships around earlier today before realizing there was a new patch.

But I still reset my router just in case. Still sticks at 61% - Social Authentication.

[coarse flower]

@native oyster thanks! I don’t know why that worked but it did!

[native oyster]

It just does 😆 I think it’s something to do with two different rounding mechanisms or something, someone far nerdier than me knows the ins and outs.

[winter dew]

Faction credits not counting towards the Lab Expert SLB?

[grave yarrow]

What did you use them on?

[winter dew]

Across the 3 faction recruit chests

[grave yarrow]

So you bought faction recruits from the faction store?

Faction credits only score when using them to promote an officer though

[winter dew]

Ah, gotcha - the verbiage just notes spending tokens on officers - wasn't sure if that included shards from recruitment

[fossil dust]

Lab Expert SLB doesnt say anything about that

[grave yarrow]

Its different depending on level

I suppose you are 40+?

[fossil dust]

41

[grave yarrow]

Everything below 40 is different

Because those cannot get Rodinium

[fossil dust]

I got it, but you only get like 80 per faction per week

not sure how we source the tokens to get them though

[native oyster]

Additionally, tapping notifications does nothing! It used to be linked to the event the notification was for. This is an annoyance

[grave yarrow]

Not a Bug, Intended

[native oyster]

That's a bad joke @grave yarrow. Any proof of that?

[icy sail]

you got a gift chest with i guess 200 in it as a start.

the rest is grinding/collecting over time. or pay to compete on the Leaderboard - as usual

[gilded axle]

I cant claim alliance rewards across 2 diffrent acounts on 2 diffrent servers one ios one android

[onyx portal]

same here

[grave yarrow]

Known issue, is being investigated

[onyx portal]

nice graphics on ipad 🙈

[crystal bluff]

Meridian in drydock, only meridian all other ships fine

Iphone is fine, ipad shows this; cleared localization, deleted reinstalled app multiple times

[onyx portal]

at least no more pink squares 😂

[grave yarrow]

They still exist

[potent galleon]

@umbral nexus Can you tell us when Scopely will invest some money into QUALITY CONTROL for once in their history? For crying out loud we can't collect the alliance rewards now, and HOW LONG have the mining nodes been turning hot pink without a solution? Perhaps investing some money back into their company rather than paying fat dividends would make for a better customer experience.

[junior niche]

can't collect alliance rewards!!!!!!!

[grave yarrow]

Known issue, is being investigated

[potent galleon]

Question is, was it a known issue when they pushed the new update through?

[grave yarrow]

No, after the update

[potent galleon]

It's very hard to believe they didn't know about it, or believe they have a bunch of sub-par programmers and a total lack of testing/QC.

[narrow coral]

@umbral nexus could this be fix already? ty

[slim ruin]

yep , expensive new officers... same old bugs

[onyx portal]

this bug came with patch 42.1. still not fixed

[native oyster]

@umbral nexus For real?
I wonder more and more if Scopely wants to discourage people to play this game.

[minor gorge]

And this is at least the second time it has recurred. Does Scopely just not DO regression testing?

[twilit grail]

What in the world is going on at Scopley? The bugs in this role out is unreal.

[prisma prawn]

Can’t collect alliance rewards

[junior niche]

Tuesday is TRASH day!!!!

[ashen portal]

Can't collect alliance rewards

[junior niche]

except they DELIVER the TRASH not pick it up!!!!

[astral orbit]

Can't collect alliance bonuses from purchased packs. Like the new icons, though

[spiral venture]

Already know and Old Man responded to this. They will release a hot fix in the next week or so

[astral orbit]

🤣🤣🤣🤣🤣

[swift magnet]

No new transporter pattern officers as communicated

[spiral venture]

They release later today

[marsh kayak]

Always have to think how people are bashing Microsoft for their bugs. Obviously none of these have ever played a Scopely game *cough *

[scenic lotus]

Seems like I’m mining Klingons instead of crystal on my dailies…

[fathom geode]

I cannot collect alliance rewards on ipad with the latest release.

[marsh kayak]

They are working on a fix

[native oyster]

Same here.

[solemn comet]

Still can’t claim alliance rewards, ever since doing this latest update

[spiral venture]

Read above

[spiral venture]

Read above my message

[simple gulch]

New bug on IOS15.5 and latest stfc app of today. Two nodes in Veisa show as unused. But they are used. The invisible ships survive a restart of the app.

[main coral]

Then itt might be related to the login in Googleplay.
Try to logout / login. See if it helps.
I mean that's what it might refer to.
As well try the same with the Scopley login.
Hopefully it will solve your issue.

[flint ore]

New prime research nodes don't benefit from efficiency research

[quasi hazel]

@fallow yew Found a game breaking bug on the pc client, when you go to chat screen the back arrow does nothing, it makes the "click" sound but remains in chat so cant return to game.

[grave yarrow]

You pinged a random person

[quasi hazel]

whoops my bad

[slim ruin]

its ok you will get same response... none :p

[grave yarrow]

Because the Servers Admins can't do anything about fixing stuff

[slim ruin]

Scopley himself cant help this game anymore

[quasi hazel]

yes but they must have connections as this is the official STFC discord

[vapid thistle]

Broken is at an all time high

[uncut niche]

Anyone else get booted from PC client and is stuck in repeating update?

[grave yarrow]

What's broken here?

[still citrus]

After the release today, can no longer cluck the toast pop that appears when scoring in an event... which used to take you to the event itself and you could immediately see progress. Clicking out of that took you right back where the score had happened. Can we get that back please?

[vapid thistle]

@vapid thistle c@grave yarrow Circled gun should be green and when I click on resources it should take me to the monthly rewards instead it goes to inventory.

[wise nacelle]

The unlock token for the Holodeck hasn’t shown up yet

[woven creek]

Seems many players (including myself) are missing allegiance stuff from the faction store. All have updated game

[grave yarrow]

The circle is blue as an improvement. It shows you can't afford it at the moment

If its green, you can afford it

[wise nacelle]

Alliance dailies also haven’t shown up yet

[grave yarrow]

And it doesnt take you to monthly rewards anymore because the ressource section in there has been removed

[slim ruin]

why to expect free rods from this anymore, its only been 3 months :p

[vapid thistle]

@grave yarrow it is supposed to be green when all requirements are met, ie all required upgrades that preceded are complete

[spiral venture]

Passing this on

[grave yarrow]

That was the original idea. Which now has been improved

Now its only green if you can afford it ressource and material wise

[spiral venture]

Yep and now it shows blue if you meet Ops requirements and perquisites but don’t have the materials

[vapid thistle]

Why did they change it, it was just fine before.

[grave yarrow]

Its a QOL change, wanted by many people

[vapid thistle]

I am going to refrain from any comment about that.

[slim ruin]

i dont want a Kumari BP dropping from a lvl 49-50 hostiles.. hope they work on that next instead of this lol

[quasi hazel]

But as i pinged the so called "wrong" people my issue still a problem, i don't want to keep restarting my game after i have chatted to alliance members. I hope it gets sorted asap

[woven creek]

Can you confirm alliance allegiance event is only for players L40+? No mention of that in your announcement?

[slim ruin]

expect soon only ops 50+ events

[grave yarrow]

There are such already

[spiral venture]

It is

[vital willow]

At least our mines are fixed fir niw

For now

[slim ruin]

more p2w buffs yay, QUALITY work

[spiral venture]

It looks to be ways to make grinding easier at Ops 40+

And apparently takes decades to fulfil

[slim ruin]

200$ cant justify this buff no way

[spare sapphire]

Can’t claim Alliance Rewards - Server 55

[naive laurel]

Alliance rewards busted on server 49 as well

PC and IOS

[wraith sandal]

Server 31 also

[sullen vault]

and 26... iOs and PC

[zenith mural]

16 too

[slim ruin]

multiphasic was made to lure people to play and buy on PC client and now they added is as new currency for resarching ??? wtf ?

Do people who make this have any dignity left ??

[scenic iris]

Event Store shows no items but the item needed to unlock the Holodeck should be there (according to the pop up). The Holodeck is needed for new missions and the timer has already started.
All that is just plain broken.

[vagrant cairn]

See game announcements channel, they know about the alliance rewards

[covert pulsar]

Can't claim Alliance Rewards (Server 20)

[spiral venture]

Yes? Who tagged me 👀

[brittle hornet]

BOO BOO NIGHT

[spiral venture]

?

[brittle hornet]

I was trying to respond to the alliance gift issue and my fat thumbs and small kb got in the way

[spiral venture]

Oh 😬😬😬 no worries mate

[flat marlin]

Wondering if Scopely actually has a QA/QC team or if their business model is to have end users play that role? One bug fixed = two new bugs!

[high maple]

Event Starfleet Academy not working

I don't see above 1 and I killed swarms

[verbal zealot]

Alliance gift tab is bugged cannot claim the rewards

[verbal zealot]

Thank you

[native oyster]

Cant claim alliance rewards

Come on scopely

[scenic iris]

What about the Holodeck / Missions issue? Any info on fixing thatess?

[nocturne quartz]

Can't seem to find Mission Keys anywhere?

[native oyster]

You can find the missions in the new Holodeck building. Currency was given out as a gift

[scenic iris]

I never got a gift that allows building the Holodeck. I've updated my game & rebooted twice. Both on Android & PC.

[native oyster]

It’s being released server per server, might be you haven’t gotten it yet

[scenic iris]

When is server 20 going to get it? How much time are we losing to be able to complete the missions?

[wheat pond]

On the main screen when a notification banner pops up for and event when you gain pts for an event with the new format you cut off where you stand in the ranking numbers

[languid trout]

Starfleet Academy #2 - SMS is not populating after completing #1. I tried shutting down the game and restarting, but no joy. This is on the PC.

[cedar shell]

Unable to claim Alliance gifts from in-game purchases.

[spiral venture]

Wait for the gift to roll out

[latent moat]

did not receive holodeck token. lvl 28 on same server did receive it. i'm ops 24 on that server

[tidal tartan]

Didn't know that I can promote officers I don't own yet

[minor gorge]

Speaking of recurred/never-fixed bugs, is there any plan to ever do anything about these "stuck" swarm that can't be attacked but won't despawn?

[native oyster]

The green arrow means you have them, the bigger green arrow means you can promote them...totally makes sense... 😂

[obtuse thunder]

The new UI on the notifications is awesome, but now they are even more useless than before. At least before you could click on an EVENT milestone notification to open the corresponding event or click on the "Victory/Lost" one to see the battle report. Now they are just annoying cause you can't stop them or follow them. Either bring back the old function or add an option in Settings to disable them altogether. 😠

[humble plover]

Ummm, in servers 74, we cannot collect our alliance rewards n event store????

[wheat pond]

Not to mention they cut off the verbiage that shows your ranking

[obtuse thunder]

When I write in the chat and exit it, the message disappears 😄 cool

keep it going $copely

[white warren]

Seems like today's patch has broken Alliance Rewards again. On the PC client, I am unable to claim alliance rewards. When I click claim, or claim all, the request times out and nothing happens. Have not checked the mobil client to see if it's broken there as well.

[hard jolt]

Mobile clients are also affected

None of us can get our Alliance rewards at the moment.

[white warren]

Suggest reviewing your quality control procedures for patch releases because far too many bugs are escaping in patches over the last few months.

[hard jolt]

Welcome to the game when it first came out... >.>

[echo bridge]

Alliance Rewards not "claiming" & no way to unlock Holodeck building

[rare vortex]

can I report the load times of the Webstore as a bug? Waiting 60sec for a request is hilarious..
https://store.startrekfleetcommand.com/store

[humble plover]

Did Micosoft do this upgrade like they do windows?????

[obtuse thunder]

I still can see it on PC, or this isn't want you mean?

[spiral venture]

Some of the U scaling isnt correct so the text is unreadable or cut off on some device 🙈

[obtuse thunder]

try clearing your cache

I had to re-install the PC app for the interface to clear

[primal tundra]

@toxic hornet New notification banners are way too small on PC when windowed mode.

[white warren]

After clicking deep into Daily Events (and other events) to see event details, clicking the back arrow in the UI results in seeing this page, rather than the list of events. I need to keep backing out to the main events page before I can see events again.

[civic berry]

you could also click the notification, to get to the relevant event Directly .. and Now you can't ☹️ .. they say its designed that way .. so mustve been broke in 1st place 😋

[regal juniper]

Can't even click on alliance just crashes game

[regal juniper]

Or just guess where each button is

[fair mesa]

I cannot download the PC version. Beem trying all day, just dots then a 0/s downl9ad bar, then an error message.

[random hornet]

Seems to be an issue with Claiming Alliance Rewards

[fair mesa]

Have uninstalled, no joy.

[regal juniper]

Main issue is the who alliance interface... Just continuous loading screen.

[primal tundra]

As a Technical Architect and coder for almost 20 years, I still do not understand how the QA/UAT works at Scopely. I mean, you can not release a product wit so many deficiencies like this one every single month, it is like coding happens in the Wild West, cowboy style, crunch coding zero testing.

[forest flame]

We also cant swipe them away and when they obscure ship/player name and level on mobile we just have to wait for them to finish now 😫

[regal juniper]

Will try going through pay store to get alliance tab

Their idea of fixing bugs is creating new ones, or old ones they already fixed

[civic berry]

#TrueDat

[trim crater]

I work for a software company. For YEARS they had no formal beta process. Testing was "install it for our use, wait 2 weeks, and then release it"... Still had fewer issues than Scopely does

[primal tundra]

There are soo many tools to do regression testing nowadays, you just have to script the tools and let them run and fix what does not return a PASS. Still don't get it 😦

My area of expertise is not game development, but development is development, and methodologies are there for a reason, and that reason is to prevent these scenarios from even happening.

[elder depot]

What happened to my messages number? I need to scroll through a gazillion 'other' items to find it? (adding more and more by the daily I might add)

[rare vortex]

From experience this only happens when there is too much pressure on feature development without taking testing and QA into the equation. This usually leads to 1. developers leaving the company and 2. players/users abandoning the application due to lack of quality. As long as the company does not address this everyone will be disappointed, either in motivation, sales or fun

[primal tundra]

Yeah crunch time in the game development industry is a big issue in the community. And from an end user perspective, if one of our clients ended up with a software plagued with bugs, first we will get a lawsuit, and then they will abandon the software and moved to another one.

For customers that are paying 5M+ dollars, they expect results and a clean software

[tall yew]

Alliance gifts. The ‘claim’ button does not work.

Tap it and it changes colour to acknowledge it has been tapped, but does not actually ‘do’ anything. The gift remains unclaimed.

[spiral venture]

Read up

[spiral venture]

Thank you for reposting 🖖

[tall yew]

Ty, a bug reporting thread thread should have a sticky ‘known bugs’ that is displayed before you can post to it.

[winter folio]

I found a bug....

Unable to collect

[spiral venture]

People still wouldn’t read it

[main coral]

Literally...... READ ABOVE

[spiral venture]

Read up

[spiral venture]

People have been unable to read up 1 message here today I don’t expect them to read a pin tbh

[winter folio]

Thank you

[tall yew]

@spiral venture, I always do.

[grave notch]

My game won’t load now and says failed login now !

[spiral venture]

So do I but 99% of users here don’t

[unkempt wagon]

Buttons show "chests_get"
e.g. in the refinery
(Android ; already deinstalled and installed the app)

[main coral]

I had same. But it will go away in few minutes.
Give it few moments.
I didn't have to reinstall anything.
It goes away by itself.

[tall yew]

@unkempt wagon test, but then when you hit the button, you actually do get the chest. , . .

[unkempt wagon]

at least it says so, yes

[spiral venture]

Known issue

[glass shale]

@umbral nexus @hearty trout Research material cost reductions are not applying to 6* materials. With my research Prime Agile Scrapping should cost 518 gas. Instead it is the full 1000

@thick pike

[spiral venture]

6*?

[glass shale]

Yes

[spiral venture]

Doesn’t exist 😬

[glass shale]

...

[spiral venture]

Or at least it shouldn’t

[spiral venture]

Woah 👀

[naive thorn]

Is there a reason the alliance rewards is having problems?
All of the alliance members can't collect.

[spiral venture]

😂😂 hadn’t seen that till now

[spiral venture]

Known issue

[native oyster]

Cant log into the game- android app-android emulator-pc client. Can log into website.

[naive thorn]

..... [Dryly] So I see.

[native oyster]

@hearty trout Cant log into the game- andriod app-android emulator-pc client. Can log into website.

[spiral venture]

Can you stop spamming?

[native oyster]

@spiral venture I did not send the same message indiscriminately to (large numbers of recipients) on the internet. I reformatted how and where I sent the message in order to not get lost in chat and abide by server rules. I apologies.

[spiral venture]

It’s a rule on this server not to spam and not to double post/cross post. You sent the same message slightly edited repeatedly. Anyways not going to bother discussing further not my job

[native oyster]

@spiral venture Thank you for your time and understanding. I've been diligently working on this problem for five hours. As stated above, I did not fit the literal term of spamming. I quickly learned the initial post was in the wrong channel. then learned how to tag a name. if we could focus on the issue at hand I would greatly appreciate help verse mis use of powers.
Thank you for you lack of tack for a warning of spam. I do see how it "looks". also as said before. I apologies. After all I am only human and have only been here on this server for five minutes.

[fossil dust]

ingame alliance chat is borked now

hmm lets see if a restart works

[verbal lintel]

Hi everyone, just a little one, not really annoying but it exists:

tag trouble

[native oyster]

i have Bild lv1 from the holodeck but can't see ist. after reboot Same ans a Others Player from my Alliance have the Same problem

[astral orchid]

More bugs in this update than can be counted

[floral plank]

<@&509691205798592532>

Display is off on information

[subtle nimbus]

B ship is stuck in Vulcan space.

[carmine bridge]

#👽-how-to-contact-support

[mental snow]

is Scopely aware of the missing holodecks?

have several alliance members who built it and... can't get to it now

[spiral venture]

Still being rolled out

[native oyster]

@mental snow Same problem

[magic horizon]

Already noted and passed up.

[native oyster]

Hi, I noticed that after the update a lot of stuff isn't working as intended. Please fix all that stuff, thanks.

@mental snow i have make an Update in PlayStore, now i have the Holodeck

[mental snow]

will try that

[glacial cargo]

I can’t receive my alliance rewards

[fallen talon]

This game never ceases to amaze me!

[tardy fern]

ok, I give up! where in base is the holodeck? I forgot to update game, built it, updated and still dont see it...???!!!

[native oyster]

How did you construct it without seeing it? 👀

[digital cairn]

by following the mission

[upper light]

Archive ones you have and cant do and you will have room

[tardy fern]

Tapped mission, tapped its target. sped up another module & built it.

[native oyster]

You don’t see that even after updating game client?

[ripe dragon]

In the Sotavi System I have three miners- once one occupies a node, all the other empty nodes of the same resource generate this message saying they are occupied by that one ship when my other ships try to occupy any of them.

[spiral venture]

Always been a max limit of 54 active missions. In fact that warning message was added this update as otherwise you claimed it and a mission disappeared before

[fallen talon]

yes I already did but always that mistake

[spiral venture]

Read the message I just posted 🖖

[spiral venture]

Yes because archive counts towards active missions

[spiral venture]

Doesn’t work. Archived missions count towards active missions

[tardy fern]

re missing holideck: clearing cache, restarting... nothing works

[upper light]

Really? Kind of defeats the purpose of the archive then I think.

[spiral venture]

Update your app

[spiral venture]

Sort of.

[tardy fern]

Already updated it, dude

[spiral venture]

Archive takes away seeing the annoying missions you can’t do

[spiral venture]

Sorry mate generic response since that’s normally the issue today.

[upper light]

True, but eventually it's going to get full then. Hmm.

[spiral venture]

What does your missions folder show?

[spiral venture]

Yep. I’m on 30 missions. It’s good they added this warning this arc. Saves some hassle of losing a mission

You need to update your game

Update your game

Your missions page will change in the bottom left

[blazing tusk]

Not really a bug. Either a typo or over padded after written.

[hot shadow]

May 30 is last week

[upper light]

If you dont see the new button, you have not updated to the current version

You may need to go into the app properties and try an update from there.

[spiral venture]

That update is from May 30 we are in June 7th. You need to update your game

Update your game. Your not on the correct version

#👾-bug-reporting message

Your missions page will look like this

[digital cairn]

Yes. I was just answering your question: you can build it by completing the mission even without the update.....that problem could have been avoided by forcing an update but, apparently, the devs didn't think it was necessary.

[soft juniper]

Bug

[upper light]

Reported and being worked by the devs

[fair pagoda]

Forget it 30 day going up this is not fun.

[native oyster]

Clear now - thanks. Will pass along

[violet heart]

ok, went into to swap a ship, not only does it show a duplicate of the ship but it won't let me exit the screen.

[tardy fern]

Success!
went back into google play, the update bombed.
closed everything and cleared space on tablet (just in case)
got the new splashscreen but no holodeck.
cleared localization... finally pipped up

[upper light]

At least 3 people have told you the exact fix to get you going. If you are not going to listen to help when people give it to you, why are you asking it?

[glacial cargo]

I'm also getting these weirdness

[upper light]

That's everybody too. It's been reported here a bunch today since the update came out.

[spiral venture]

This is known and has been passed on 🖖😊

[brittle copper]

Still no hollodeck, restarting, clearing cache, updating, and taking a break don’t work

[upper light]

You may not have the update dated from today. Some of the app stores are not pushing that version unless you try and grab it from the app properties.

[acoustic knot]

Scopley rewards button spinning into the spiral of death please repair rewards tab button. I twill not open after restarting game app

[inner kayak]

Weeeeeeee!!!

[radiant patrol]

Still having crashing problems using IOS. Everything has been updated and restarted. Anyone else?

[upper light]

A discord search only shows 768 results for 'alliance rewards'. I don't think you are reposting this enough yet.

[late stirrup]

new update, new bugs how unexpected xd

[violet heart]

Strange, New Bugs

[native oyster]

Go up two posts.

[spiral venture]

Reposted it 20 times. And 3 others have reposted it

[upper light]

I laugh every time.

[spiral venture]

Search up NightBrawler and image

See how many times you find it 😳

[upper light]

161, but many of those are from your previous arc runs

[spiral venture]

Look at the top ones

The most recent will be this run

Just checked it’s 18 🤣🤣

[upper light]

Looks like 17 as I scroll and count but I might have missed some there.

[thick sandal]

Where the holodeck

[spiral venture]

Update your game

[wheat pond]

Mine gets cut off

[sullen wind]

got no Gift chest with muster-buffer today 😦

[hot shadow]

Recalling with a disco from a mission button gives you only the option to cancel or jump

[sullen wind]

no Pattern-Buffer Gift Chest today

[cinder fiber]

My holodeck is invisible after building and I have no button to claim archived missions in the Silver Screen mission. I am stuck and so are several people on my server. #Strange New Bugs

[spiral venture]

Update your game

Tell them too update too

[cinder fiber]

It;s updated and I have restarted four times.

[spiral venture]

Show me a screenshot of your missions page please

[spiral venture]

Your not updated please update. your missions page should look like this bottom left

[cinder fiber]

I already did all the parts before the last one. Built it, moved away and to and away and to from station then no button to acesss archived missions. Also no building is visible. I did build it but it is not there or invisible or hiding.

[fervent smelt]

This also no longer works you can only press what you want but it does not work

[native oyster]

Correct.

It’s being worked on.

[spiral venture]

The mission allows you to build the building without the update. You have shown me your missions screen which doesn’t look like mine because your not updated.

[cinder fiber]

I updated it this morning. It would not let me open without updating. If I go to the App Store it only says open

[spiral venture]

Check again. You may have to search STFC to see an update button.

[fathom laurel]

Hi all, may be possible that new update made old missions disappear from mission list?

[spiral venture]

The update page isn’t refreshing correctly on some platforms

[spiral venture]

We haven’t heard anything here about this. Any info you can provide?

[fathom laurel]

I lost missions from my archive list and a couple from my alliance also noticed less missions in both archived and active missions

also a player that had the max number of missions had lost old missions by accepting new ones today without a warning

[spiral venture]

There used to be a bug with archived missions randomly disappearing. Don’t know about active missions though

[spiral venture]

That is possible if they weren’t updated to latest version of the game

[fathom laurel]

any chance to recover old accepted and archived missions?

mostly from factions still unnlocked

[spiral venture]

Try CS #👽-how-to-contact-support but idk if they can help

[fathom laurel]

ok thanks! gonna check also if anyone else have same issue here

[fathom laurel]

and this can be solved?

[spiral venture]

They should update if they still haven’t. As for the lost mission I don’t know if they can get it back. They can try contact CS and see what they say.

[fathom laurel]

thanks

[native oyster]

https://tenor.com/view/your-language-is-offensive-watch-your-mouth-zach-galifianakis-gif-13885320

Any constructive criticism for it? Any specific gripes I can help with? 😅

[random hornet]

It's been over 4hrs and still unable to claim alliance rewards/gifts on Server 29

[fathom laurel]

confirmed, Silver Screen mission lost by accepting it before update, anyone else had same issue?

[spiral venture]

It occurs if you have max amount of active missions. Maybe also from the fact that you collected something that shouldn’t have been collected in your version of the game. If updating doesn’t resolve it contact CS and see what they say
#👽-how-to-contact-support

[junior niche]

https://tenor.com/view/john-jonah-jameson-lol-laughing-hysterically-laughing-out-loud-funny-gif-17710543

few other small issues LOL

[stiff field]

I have the same issue. Updated. And rebooted several times. Silver screen says it’s built but no building visible and no way to access missions.

[spiral venture]

Show me your missions page please

[spiral venture]

You need to update your game

This is what the missions page should look like. Take note of the change in the bottom left

[stiff field]

I have.

No luck

[spiral venture]

Your not on the final version.

It seems tonight there is many issues with the final update showing up

[lethal ember]

Lag is horrible Scopely.

https://tenor.com/view/do-something-wake-up-come-on-lazy-lets-go-gif-15150952

[stable maple]

This game is starting to really Suck !!! For the 3rd time I cannot load app after updating . Looks like even if it decides to load some day I will miss out on part of new battle pass .

[warm hound]

oher ppl having issues claiming Alliance rewards?

[glacial cargo]

There is something wrong with the in game galaxy chat, for some reason i am posting coords in the gc which it shouldn't

[spiral venture]

#👾-bug-reporting message

[warm hound]

do these gifts go away if not claimed within a period?

[glacial cargo]

Yeah I've noticed that, on one occasion, it crashed the game, I had to restart the game completely

[spiral venture]

No they will stay till claimed

[lethal ember]

Horrible input lag after clearing localization, force restart. I’m guessing it’s because Scopely changed the UI and these bugs didn’t come out during QA

[floral bluff]

when tapping back in the daily event...

[lethal ember]

Not to mention buttons that show the variable name and not the value

Unclaimable alliance gifts too

[glacial cargo]

Oh cripes, its been reported already thousands of times

[lethal ember]

I figure if we scream enough into the tornado it will change course 🤷‍♂️

[glacial cargo]

It won't change the fact they're already looking into this

[lethal ember]

Wish someone pinned a “known patch 43 issues list”

[brazen crest]

Exactly! Instead of degrading everyone, at the very least make a channel that has this list. sigh

[hardy plinth]

@umbral nexus missions page with latest update… iPad. Missing holodeck.

[spiral venture]

Your not on the latest update

[hardy plinth]

You nailed it. It only showed update when I went into App Store and than the app. Not in the search screen.

[lethal ember]

What version of the app are you on? Post a ss

[spiral venture]

Type STFC in your App Store to get the game updated that way

[spiral venture]

Not on the latest. The Holodeck button would show bottom left

[lethal ember]

I know but it would have shown the update button when they went to pull the version in the App Store 😂