#👾-bug-reporting

1 messages · Page 453 of 1

earnest crest
#

The event's not over

#

They usually run mining 2x

tacit steppe
open stump
#

Scopley math... It just works.

Managed to score 70 points from 2 completed events so far...

noble moss
cerulean trench
#

i should have 3 refinery options

#

for all of them

earnest crest
#

tell your alliance to activate the g2 iso service if you want a 3rd refine option

fierce elm
#

After filing the Treasury and buying a key you can't claim it without an app restart, you get this error instead:

pale carbon
grave yarrow
#

Systems seem to be missing

cerulean knoll
#

I have about 30% of all missions are not doable because objectives are too close or under players bases. This issue is not platform specific, others are having the same issues in iOS & PC versions (I am on droid)

grave yarrow
#

When you select a base, there are arrows next to the pop up. That way you can select it.

Not a bug

covert pulsar
stray lantern
#

8m power ship listed as 6m. Same crew, same everything.onky difference is 6m is cloaked.

spiral venture
covert pulsar
spiral venture
dire gazelle
#

Kahn looks Sexy today

cursive wyvern
#

I have a ship that is stuck at the sun in the Vindemiatrix system. When i use call back, it goes through the warp animation and all acts like normal but doesnt reapeare in home system. When i try targeting or send it near by or to another system it gives me an error, "The ship can't set a cource in it's current state." Others can't even see it to attack it to get back that way.

grave yarrow
cursive wyvern
#

C/s?

grave yarrow
cursive wyvern
#

Ok i have now what, can do my daily with out my stuck d3

grave yarrow
cursive wyvern
#

Well that will work with hostile but the dont cloak, for my cloak daily

#

And just tiered and lvl it to hit some mission hostiles

grave yarrow
#

You dont have to do cloak every day. Its ok to take a day off

cursive wyvern
#

Also be nice not have issues ruining a game but here we are.

cerulean trench
earnest crest
#

the number of pull options you have available is linked to both service and skin, having both has 3, while only one or the other is 2

cerulean trench
#

oh

cerulean trench
#

His cargo cap is 43k how did I lose 338k

trail swan
#

Deleted bookmarks, cleared cache, and restarted the game. Shocking - bookmarks are back. Does scopley have an ETA on when this will be fixed? This problem has been present for three months. Numerous support tickets later, this is still an issue. Please advise

native oyster
#

Hello please help
My ship is stuck in the center of yarda
I cant move or recall my ship

earnest crest
trail swan
#

@earnest crest any chance of getting feedback?

earnest crest
#

Your issue is relatively unique, so I haven't seen it enough to know a work around. You can try this if you're signed into both google play/scopelyID: I'd log out of one and only use the other.

#

Other than that, contact CS and see what options they have for you.

spiral venture
trail swan
#

I’ve done all that and have contacted CS and I’ve only gotten the canned response. The initial release for this arc fixed it, but the subsequent patches broke it again

#

I’m only on iOS (iPhone and iPad) - encounter the same issue with both devices (and have tried that)

earnest crest
#

if solely appleID isn't working, then try solely scopelyID and vice versa

keen surge
cursive wyvern
grave yarrow
native oyster
#

Great, well quess i just stop playing for a while then

cursive wyvern
latent epoch
#

New type of armada L41 Common.

tidal tartan
mild galleon
#

Can anyone explain why my ship has 2 different power levels? in the armada its higher than what's displayed?

#

On the PC i had the same issue/bug

errant osprey
#

Every time I click on that empty node it says attack

lavish yarrow
#

Cant collect my assignments!!!

forest wagon
#

can't collect assigment >:(

cosmic hound
#

How do I finish this event?

#

Missing 10 points for some reason.

earnest crest
#

check the results of the other events while you can, then clear localization

cosmic hound
#

Only 3 events and they are finished. Per the pints i should get 100.

earnest crest
#

there are 5 events, the ones on the right side

cosmic hound
#

60 points plus 40 points is 100. 3 events get 100 points.

earnest crest
#

that scoring card is still the old, wrong version. You should have cleared localization when you had the chance

cosmic hound
#

I did. Restarted game on 3 devices and reinstalled on 2. Same thing.

native oyster
#

Tiered up my bortas during crucible of war.. no points posted. Also recalled a miner with 60k regular latinum, no points in mining Monday either.

#

It seems that points are now properly coming in, but I did not get credit for either of the things I mentioned previously.

#

My alliance depends on our participation and this just cost us big.

mellow relic
#

No score on refresh of miners in lat event

cursive wyvern
#

Ok it has been over 24 hours and my most powerful ship is still stuck. I put in to costumer support yesterday, ref #7428307, what gives? From everything i have heard and seen on other sites is it takes maybe half an hour. There are thing i need the stuck d3 to do.

native oyster
#

Can someone blow it up for you?

cursive wyvern
#

Nope, no one but me can see it

scarlet plinth
#

From Resource Deployment event i got only 30point and there is no way how het full 100 points (10+10+10+60=90).
where should I find the last 10 points?

turbid lotus
glossy dust
#

Same here. I got less than half points I should get. Reported a ticket. Scopely is again showing lack of support.

spiral venture
lavish flower
#

i recalled 1.7 mil g5 gas and still no score whats going on

languid bloom
#

It happens a lot that the system contents don't load. Stable internet connection at different sites. Samsung Galaxy S21. You need to enter an other system first, then go back before it loads. Scanning icon did show up for about 10 seconds.

feral zephyr
feral zephyr
stoic ginkgo
#

No points being recorded for the latinum event

cursive wyvern
#

My klingon d3 is stuck, been asking for help scence 10 or 11 am sunday, resetting game did nothing, rebooting my android phone did nothing. No one else in the game can see it to attack it to send it back that way. I was told when i first reported it here to go to costumer support. I have and was told i would hear something in 24hs. I have ref #7428307, #7431471, and #7432460. I still have stuck ship, you have events that give points for special ships, like the d3 which is stuck. Could some get it fixed. And di not tell me i can do things without the ship. I have put real money into this ship not to be able to use it. Also you could use a way to use reference numbers to see whats is being done. PLEASE, for the live of god, give me back the use of the ship, officers, the dock its asigned to, the the abllity to move the base.

tepid flame
wintry heath
#

Anyone seen any update from Scopely on an ETA to fix all teh lag since the last update?

ripe gazelle
#

I have a timer that I cannot use speed ups on to get rid of.

Please fix.

craggy acorn
#

My NORTHSTAR has been stuck since 03/22/2022 in Beta Penthe (34). ticket#7414308. No response, no support? What's a human to do without his ride in a universe of maniacs? Can i get some tech support or what? Scopely don't have any problem taking my money! What about some help?

spiral venture
lyric vortex
#

Anybody else having issues with stfc after most recent android update? My Google Pixel 6 updated Friday and now stfc can't go full screen. You can see the giant bar on one side and smaller bar on the other. Didn't used to be there before update. I uninstalled and reinstalled stfc but didn't fix it and this is the only app doing this. The in game chat will go full screen if I rotate into vertical but once I rotate back to horizontal/landscape the bars come back.

#

I opened a bug ticket on Friday for it (ticket number is #7422538) but haven't heard anything from support. Not even a "we have received your information" note or anything.

real rover
plain imp
#

I have been mining 3star ore and I Am getting 3star gas in NiWillwen server 71

native oyster
#

Those nodes switch from 1 to the other, you sure you didn't catch it on gas then it switched to ore or something?

pale carbon
#

I have a stuck/duplicate Away Team mission that I can't clear. I suspect a hangover from the unscheduled maintenance the APAC servers were subjected to.

latent epoch
#

Same problem here. Collected another one just fine but this one won't clear.

lavish yarrow
#

Fix the ATAs!!! My officers are stuck and cant be used. Your lack of communications starting from the server downtime is really disappointing!!!

winter sluice
pale carbon
woven orchid
#

All those Away Team Assignment that was supposed to be collected during yesterday maintenance are stuck forever!!!

worthy juniper
#

I don’t gonna buy it, but alliance exocomp has missing info (percent of cargo).

sullen zephyr
#

Is the maintenance notification a bug.....not seen anything come through on official channels and it seems early?

feral zephyr
#

Every time you set a new exocomp, it says the previous one just expired, regardless of how long ago that actually happened.

charred thunder
charred thunder
sullen zephyr
#

@charred thunder cancelled now it seems.

thin birch
#

Just got this error after repairing my Saladin. Android phone

jovial forge
#

The team that was dispatched prior to emergency maintenance has not returned.

pale carbon
#

Cancelled because it broke other servers... So they need to fix the rollout first!!

prime lagoon
#

My dvor has been stuck for a week now. No response from customer service. I’ve missed out on event points meaning less rewards. This really isn’t good enough Scopely.

tired breach
#

Activating an Exo is also putting the same Exo in their flex spot. I activated a Research Speed Exo in my Station Slot, but it's also appearing in my Flex Slot. It's happened the last 2/3 times I've used one.

winter folio
#

Just done a discovery refine to get the 24.. 1 day speed ups and as soon as i clicked on max pull the options greyed out and when i clicked back it took the stuff and didn't give the speed ups

wheat cradle
#

Stuck on this screen if I click on a battle report where I was hit by a cloaked enemy.

Have to clear the app and restart to do anything

winter folio
#

Just an update to my previous post at today 16:13, i have just received the speed ups etc thank you 👍

edgy glacier
#

Just downloaded the game update and look this is still not fixed. Parsteel

floral shadow
#

I am so sick of these screens now, doing anything in game brings these screens up lasting 5 seconds. May not sound like much but it's on everything like events, opening chests, helps, going to any other screen.. combat screens, take over fine. Just don't expect quick changes of screens or helps. It's a recent issue.

Adjusting.. preparing.. activating.. arghhhhh

It never used to be like this, used to be lightning fast. Galaxy S10 with nothing else running. Android 11. Server EU 151. WiFi and Internet is fine. Cleared localisation, restarted. No dice.

Checking with others report the same, It feels like I spend half my time looking at these now.

limber widget
#

There seems to be an issue with the change log for the most recent minor patch. It cannot be found via the app store or news. Can a mod or dev provide a link to it?

main coral
main coral
main coral
floral shadow
#

The thing is that my phone is that fast that I literally could flick in and out of these screens (e.g. helps, factions, refinery) in a fraction of a second, and a very small fraction at that. Like 0.2 second vs 10 seconds now. Don't know what Scopely have done but it's slow to the point of making me question why I am playing and paying for it.

#

Oh and also, now when returning to the in system screen after such helps etc. the view has zoomed back in fully, which I almost never use. 🤦‍♂️

floral shadow
#

Okay, bearing in mind I restarted my phone earlier and cleared localisation, just as a further test I turned off WiFi, ran a speed test on 4G+ (37ms latency, 20mbps). Checked in game and was much quicker, not lightning quick but better.

So I turned WiFi back on and the phone reconnected to the router. Speedtest now says 10ms 30mbps and the game is back to being lightning quick. Go figure.

Given that I'm not the only one with this issue I suspect it is how the client is connecting to the servers or the route.

prime lagoon
#

@tidal tartan, I have tried the contact support through the help feature in game on 3 seperate occasions. It’s now 8 days and ship is still stuck with no response.

earnest crest
prime lagoon
#

👍🏻

rapid geode
#

Liking the new Vi’Ridian ship 😹

idle raft
#

Anyone else seeing cloaked ships as Grey triangles?

tidal tartan
desert thunder
#

FIX THE LAG! hope its not gonna be something that gets put on the back burner or just the new norm.

dry mortar
#

Something was changed in the last app date released 24h ago, several players in my alliance reporting that the number of heavy traders they can kill in Sol/Romulus/Kronos is now reduced. Like one payer used to be able to do 6 to 7 heavies with Jelly with PMT, today can only do 5. We do have the Corva 3* Territory with the “Advanced hull enhancer” ability turned on, perhaps the ability has stopped making effect? (or its due to something else, we can’t really tell). Anyone else noticed a similar issue?

grave yarrow
#

I don't have that issue, yet, but I can tell you, corva still functions as always.

pale carbon
fierce talon
grave yarrow
#

It's a bugged system or Planet. Moving somewhere else fixes this. At least it should

quaint idol
#

Server 30 in maintenance?

grave yarrow
lethal beacon
#

15 is

quaint idol
#

Looked for planned undergoing maintenance announcements. None

mild timber
grave yarrow
#

Only announcement was in GC, because it's not a new patch like roa P. 1 or P. 2

quaint idol
#

Thank you. The game is underwenting underplanneding undermaintenancung. Blunderwhelmed. Not everyone lives in gc.

grave yarrow
#

Neither do I, but there's enough banter I there so I always get to know about it 🤷

lethal beacon
#

GC? 😆

quaint idol
#

Also reported at the Manchester County office in a locked filing cabinet behind a door marked beware of the leopard.

upper light
lethal beacon
blissful drift
#

Can i now join another alliance while being admiral for an alliance?

grave yarrow
#

I'd try it 😁

#

What do you mean? Like not enough warp range?

native oyster
#

What a mess scopely targets pass through me like I didn't sent to attack

#

Lots of gaps

#

Like 5his is impossible

#

What a mess... More memory?!?

#

Fights last 30 seconds instead of 5 lol

#

Pretty impressive

#

Happening as I speak

#

In 30 minutes could kill. One that attacked me 😂😂😂I could. Kill none lol

main coral
errant osprey
#

The folks that works for scopely are like bad car mechanics they can't fix anything right 🤣

long flicker
#

Depleted mine notifications still not working on ios

remote shard
#

7 day & 30 day loyalty stuck & not got either for over 60 days

tidal tartan
floral plank
#

Officers event not registering points

#

Just opened a rare chest and no points added

main coral
#

Issue with scoring for shards event...
Spent already a bunch of tokens ...and yet

floral plank
#

Just said so @main coral lol

main coral
floral plank
#

Yes

#

What server you are?

main coral
#

156

floral plank
#

Everything regarding Scopely is lol man

#

They can’t fix their products for four years now so 😂

main coral
#

Yeah well the is game was supposed to be fun.
It's just a waste and frustation

floral plank
#

It’s still fun

#

When you don’t have expectations

#

I love the gameplay and the storyline of missions

main coral
#

They're gonna lose players like the Oscars lost audience

floral plank
#

And I laughed at every step backwards Scopely makes on coding

#

It’s really funny

main coral
floral plank
#

Just spent 43 mil pastrel on donating and no points

main coral
floral plank
#

😂

main coral
#

It's just.............. sigh...

floral plank
#

Restarting helped on the officers shards event though

main coral
# floral plank

Oh and another funny one.. I don't even have that event listed....
Today all I have is this..
But who knows... in time (until midnight?) The rest of the events will show up

floral plank
#

Restarted again but no rewards on Klingon milestones 😂

main coral
#

The level of pettiness $copley shows in the quality of this app is mind-blowing. Isn't it

floral plank
#

Cleared localisation and nothing on the Klingon event yet

main coral
#

Out of curiosity, could you post a screenshot with the events of today?

native oyster
#

Thought updates are meant to help improve the game? The update I got last night has made it harder to pick your target + the lag is very bad.

floral plank
#

@main coral

heavy rampart
#

Limited Time Officer Event (daily event) bugged. No points given when upgrading officers.

floral plank
#

They come slowly

#

The basic events on reputation don’t work

heavy rampart
floral plank
#

Yeap no point register on that either

#

Let’s do some math

#

I needed 75 k for locking the Klingon at 10 mil

main coral
floral plank
#

This shows that I got 80k

#

And some how I miss 36k for the lock 😂

main coral
#

Guys you know why they did the update?
So they can move the text from the screen splash : from the centre to the upper left😅
And .. obviously to mess up with events - for fun.

misty zenith
#

Second time in as many days, I click to run recruit chests, and game stops and all I can do is back out — recruit tokens lost, and no officer shards gained

main coral
native oyster
#

Game is quickly going down hill do you think they want to stop people from playing

misty zenith
floral plank
#

Ok I am starting to hurt myself from laughing

#

This just came in again after login for third time

#

And still missing the 36k points for the Klingon lock in reputation

#

Hahahahahahahahaha

#

Hahahahahahahahahahahhahaha

regal stream
#

Finished my event and collected my tokens and they not showing up to spend.

smoky whale
#

nothing registering on daillies officer missions and hitting reds...rebooting non stop and it sometimes updates...nothing improving on fixing issues but they keep adding junk into the game that needs to be bought...£99 for a key for utter rubbish for example

vocal geode
#

Im having an issue im using standard recruit tokens and its freezing not getting any officer shards from it and no points towards recruit daily

floral plank
#

Ok let’s leave it for a couple of hours to sort it out

regal stream
#

I would file a ticket but I have one I filed last week that is still unaddressed. 😒

floral plank
#

Good luck on the tickets

#

I never send them

half pawn
#

Anyone else not getting shards but spending on them?

floral plank
#

Yes we all did

charred basin
#

Nothing is working in any store

floral plank
#

The shards will count eventually at some points with a lot of delay

forest flame
#

Wow! Massive lag today!

charred basin
#

Faction stores, alliance stores all broken!

floral plank
#

Yes

charred basin
#

I lost 4k rare credits for nothing

floral plank
#

I am on that issue

serene cedar
#

Yeah, Alliance Store not working for me. I just lost 2,000 CoW tickets and it didn't give the reward. I also bought a peace shield and same thing. Took the credits but nothing

charred basin
#

I lost 12 security codes for nothing

cloud rock
#

Refinery too, crystal ore and gas no pop up

wintry heath
#

CoW isn’t giving out rewards

charred basin
#

Same

peak crystal
#

Same problem here

charred basin
#

Game is broken don’t click anything!

floral plank
#

No faction store counts points or spending is working

dry mortar
#

deadly lag now

misty zenith
hybrid sage
#

No kills counting towards CoW. Pfffffttttt

misty zenith
#

Cow gold tokens gone, no shards to show for it

half geode
#

New issue, spending officer tokens and not getting credit. No purchase screen rewards, no credit toward daily event,. Opening 10 minute chests, no rewards show. Everything is missing. Yes I did update the app.

pastel vapor
#

I refined Borg for federation credits, and got nothing, restarted game, thinking it was lag, but still didn't get the credits

main coral
#

It's a general issue and no statement from Scopley

pastel vapor
#

It may just be a time delay, got some of the items I refined earlier just now, still waiting on the fed credits

half pawn
#

Just started working

foggy rock
#

Hi i just spend materials on rafinery, not received any redined crystals, gas and ore.

nocturne agate
#

Same here, CoW points came through with a delay of about 10 minutes, officer recruitment not working yet.

livid quarry
#

I'm hoping this is a lag issue, but my Stella is gone! I scrapped it, redeemed the hull scan, and NO SHIP to build. This is not the first time I've recycled this baby.

misty zenith
placid crystal
#

previous (before reset) and current officer shards daily event appear to be skipping some shards for points and my dailies total points are stuck at 25pts despite completing a couple dailies that ought to add 20pts each to it

half pawn
#

Yes, all of a sudden

native oyster
#

Big lag as long as 5 minutes maybe longer

misty zenith
#

Still nothing for my cow recruiting

half pawn
#

Server 27 for me, so not sure the order they’re unsticking

floral plank
#

Yo guys check this out

half pawn
#

I also opened a ticket, so it could be that I brought it to their attention and they fixed me.

floral plank
#

Negative points towards the lock looooooooool

spiral venture
foggy rock
#

i send ticket too... 48 hours torespond. Raffinery is buged, you lose mats and get nothing.

placid crystal
#

Okay, it looks like people are noticing a lagging lag longer than the ususal lags lag when Scopely has lags.

#

I'll be more patient and see if that is it. Lags really are not good for real-time games. 🙂

wintry heath
#

Took 15 minutes for me to get my 400 CoW tokens

misty zenith
#

Half hour since spending cow gold recruiting on max pull and getting nothing, no shards

foggy rock
#

chest are working now... without delay.

#

Anyone done rafinery?

pastel vapor
#

Yep, Latinum refine went smoothly, but still waiting for some of my earlier refines to catch up

foggy rock
#

Same with me, all i refined went to the void (17 min)

pastel vapor
#

Finally got the rest of my refines, it was close to half an hour wait for some of them

#

They also didn't come back in the order I refined them

foggy rock
#

you gave me hope... i am 20min behind in queue :)

serene cedar
#

30 minutes here and still didn't get the items via the alliance store (CoW research reward pack) or peace shield. Sent a ticket

austere badge
#

3 days into level 15 and no treasury key to build the treasury

native oyster
#

Chests not registered or cow event hostile kills

slender hemlock
#

As of this morning I cannot select the treasury. It is not fully upgraded, and I just pulled enough diodes to upgrade but now I cannot select the building. I have the latest game updates and this worked yesterday so not sure what is broken. Rebooted game, same results.

spiral venture
merry drum
#

The game is totally unplayable after servers merge. In Territory battles lag is unbearable.

slender hemlock
spiral venture
#

This will end up being deleted 🙈

merry drum
#

not good

finite aspen
#

Anyone else having issues about not being able to zoom out as far as they could before today’s patch?

#

Ah, “extended zoom” option got turned off somehow

balmy onyx
#

Is this a bug? Empty event store?

remote shard
brazen arch
#

Good Evening, friends of the ST universe. On the freshly merged servers 168/169, today was first „Territory Capture“ day with some huge battles. Unfortunately I mostly fought with a crashing App (iOs, IPhone 7). At times, every other minute. Most kills on my ships were because I was restarting.

Every 1-2 hours has become normal In the last months. But today at TC is was at times every 2-3 minutes.

Anyone else who had this ?

hollow rock
#

What is with the lag and connection issues .. I can't play at all on 4G and the lag on WiFi is horrendous mostly .. and yes I have latest updates and wifi

#

If scopely spent more time on getting their current issues solved instead of trying to fleece everyone for more money the world would be a better place

#

misty zenith
#

As of yesterday morning, I was 1 shard from unlocking Rom and Quark. Today I finished a mission awarding one Rom shard. I collected the shard. Now I am 2 shards from unlocking Rom.

This after not getting ultra and cow gold recruiting chests on two occasions after spending tokens and then having the game freeze up. I am this close to just quitting this game.

clear wraith
#

In game chat supports quite a few Unicode languages, but not all the Ukrainian letters in cyrillic. That should be fixed. і and ї doesn't work, maybe others too.

Can't type Слава Україні properly in game.

#

Works in Russian, Украине, but that is just strange

cloud hemlock
#

Please fix the cloaking it's hasn't been working for some time now 😞

native oyster
#

after servermerge, conquering the territory is not possible because of lag. the performance of the server is too low. Since the update today, the game keeps crashing on the tablet.

dawn peak
#

My connection issues cleared up after yesterday's small update after weeks of issues but now after today's maintenance I'm back to the same garbage connectivity with the game. Not sure what they did in yesterday's update but it seems like it has been undone now 😑

wanton willow
#

I had a miner ship in Mira system with over 1 million gas mining this afternoon. When I checked later in the day the ship was moved right outside my base and was attacked.

sinful crest
#

Well I don't know what they did to fix the horrific lag this morning...but server 57 is running better than it has in over a month for me now. (Figured the mods could use some good news 😆 )

plain latch
#

Seems the M40.1 "Not Enough Resources" fix was short lived

sullen jolt
#

Possibly one of the most irritating things in game. For goodness sake it has been like this for WAY TOO LONG

#

i dont care if it is UI it is a stupid thing that really triggers my OCD…

plain latch
#

It should be 1 day, 12 hours, 4 hours, and 8 hours 😉

ASCII sort?

sullen jolt
#

4, 8, 12, day

#

Simples

keen surge
plain latch
boreal mountain
#

Can't open the chests

plain latch
boreal mountain
willow frigate
#

There is a typo in mission dialog for "Machinations part 4".

Well known empires (enemies?) of the Empire.

hallow pier
#

Is the even store not working. My is totally blank. And I have received several points in crucible of war

keen surge
twilit grail
#

The new update of the iOS iPad app the zoom is all missed up

orchid steeple
#

I haven't received my March Elite Daily nor March Choice Reward Packs since the latest updates

grave yarrow
#

There never is a true event store with cow. Every reward you can get is in alliance and recruit store

finite river
#

Ishka us076 i collect my repair and it counts down again. As in it starts over. Repairing what is repaired. Again.

finite river
#

Double repairing again

floral plank
#

10min chests are uncollectable

#

The button can’t be pressed

rapid tusk
#

No announcement server maintenance??

ashen tinsel
#

with a few exceptions only EU servers actually off

jolly finch
strange swallow
#

still scopely good, after a server merger, which disgusts players who experience levels that are too high for them, which makes certain things unplayable in the games such as territories, there it is a "maintenance" server crash without notice. scopely wants to make all players leave to delete STFC and sell us something else

viral gulch
#

Any suggestions, I send two games tickets about issue in the game and Scopely send me an automatic, we ll answer you in 24h, It’s more than two weeks now

strange swallow
#

scopely dont care

#

this game will die soon

glossy dust
#

<@&509691205798592532> I wonder, does your request support system even works? I reported problem on Monday, both using email and website form. I got no confirmation, no reply, no ticket number - nothing. In the past I was really positively surprised by support which I also confirmed on my YT channel, but it seems a lot has changed.

Additionally - don't you think information on official Discord about Maintanance would be a good practice?

delicate gyro
#

Scopely, please implement project management and quality assurance into your company, actually i feel chaos are your dailies.
Hoping your aware that a lot of us can regress you about the money we payed for nothing...

harsh bough
native oyster
#

Yesteday I raided 1bln 260mln rss, emptying 2 stations, the game only counted 700mln in raid list. I had updated the game.

#

There have been slowdowns in the count of rss stolen in previous raids.

grave yarrow
#

Every Ressource gives different points towards "Ressources raided"
1 parsteel is 1/4 of a point
1 trit 1/2
1 dil 1 point

stoic urchin
#

Maintenance over and update done and now the percentages are not displayed anymore in any officer description

#

I mean the percentage symbol

#

iPhone btw

native oyster
#

Not true, it was 500mln after I raided 1bln of par.

grave yarrow
#

Everytime you raid you have more than just parsteel in your cargo.
Fact is, not every Ressource is 1 point.
The points above were estimates, so they might as well be 0.5 or 0.2 points

native oyster
#

Since when?

grave yarrow
#

Since always
Or at least for 2 years now, as thats been the case since I started with the game (about 2 years)

native oyster
#

I'll see what support will answer me.

floral plank
#

Timed chests are not available for collecting <@&509691205798592532>

acoustic oxide
#

Currently there is only Officer Event in Daily Events. There is no other 6h long daily event.

plain latch
#

tap PvP, and it shows the correct (more likely) number of PvP chests in inventory

olive gorge
#

Following the maintenance today server 139 only have one daily event as opposed to the normal 2. Is this intentionall?

stable dove
#

Research buffs for ship component cost is not getting applied fully. Total reduction, as far as I can tell, should be 73 percent yet only 42 percent was applied. The screen shots show resources before and after, displayed cost of upgrade and the relevant researches. Also a screen shot of base cost of upgrade from stfc.space.

tidal tartan
sharp valve
#

I have multiple away team assignments ready for collection - however when I try to collect a particular one, it randomly collects any one of them. I tried restarting, same issue.

mild galleon
#

so i just did platform C defense from 39 to 40 and the slb only gave me 12k points. Pretty sure this is not right!?

#

According to STFC.space should be 1 mil power

spiral venture
#

Anyone know what’s causing this. It happened every time I tried to press stop on warp.

fervent bobcat
#

I'm not seeing my exocomp key in the store. Anyone seen this before?

spiral venture
fervent bobcat
#

I upgraded to level 16. The area where you can build the factory has a little green cross on it, but I can't build, I need the exocomp key. The key is not in the store

spiral venture
flint flint
#

The performance on server 184 is terrible. The client is not getting updates (or at least very infrequently) about what is happening in the system your ship is in. This results in hostiles being shown in the wrong place, hostiles not disappearing after being destroyed, your own ship being shown in the wrong place, frequently getting stuck in battle, etc. The game is borderline unplayable this way! Please fix this.

red wasp
finite aspen
#

Anyone seen/reported the full cargo icon not showing?

restive crest
#

Defense platforms scoring is incorrect for SLB. I just received 500 and 600 points respectively for lvl14 and lvl15 upgrades

balmy onyx
#
  1. it says it refreshed every 0 hours. Should be 12 hours.
  2. my timer is at 0s and the missions don’t refresh.
inner stirrup
#

I cannot open chests, counter shows 5, but no access as it's blacked out

tidal tartan
rapid tusk
#

Why would you ever disable the 'gift claim' button on the main screen?
There's a workaround through the Alliance store, but it's so annoying

timid egret
#

Also happens on Android.

native oyster
onyx portal
#

i have activated only the combat one,..but it's blocking the universal queue. don't know if i got the double bonus,..the 80% add almost nothing (i guess 80% in scopely math means 0.08% in real math) 😂

tidal tartan
#

@onyx portal percentages are always added to the base value.

sharp valve
#

Does anyone from scopely actually monitor what's posted here, and even reply?

brazen merlin
#

Timed gift chest button is unclickable. I cannot collect my gifts.

onyx portal
tidal tartan
tidal tartan
brazen merlin
#

@tidal tartan Thx that solved the problem

random hornet
#

Battle and miner recall lag and still having to constantly reset my android phone after the unscheduled maintenance for server 29.

lime ether
#

I am having an issue with gift chests locking up, the will not move past the semi transparent stage.

buoyant chasm
#

Me too! Tired of having to reboot just for the 10 min chest reward.

tidal tartan
#

@lime ether @buoyant chasm Tap on the sale button or go to alliance shop and navigate from there to the gift section.

random hornet
#

No battle and yet....

lime ether
#

@tidal tartan thanks, after that it seemed to work again!

random hornet
#

Having to reset after hitting hostiles is rather tedious considering Scopely ran an unscheduled maintenance to supposedly fix related issues.

#

Over 50 resets this am and thanks to the bug I'm unable to finish Faction Hunt Event over on Server 29

desert thunder
#

FIX THE LAG! Yeah its better than before the update but not how it used to be. Still can't raid a base using 2 miners smoothly and without waiting for the buffering.

random hornet
#

<@&509691205798592532> please inform Scopely that their unscheduled maintenance has caused more game play issues than it did before the update. I have been waiting 4 days for a response to 4 tickets in regards to the lag in battles and recalling of ships. 100 resets this morning to do faction hunts and to recall ships properly. This is not acceptable.

steady rivet
#

@random hornet no joke man talk about a bug update

thorn hatch
#

Since yesterday started getting a bug where I hit claim@nothing happens. I have to close ios app restart and then works

#

You can see the claim is grayed out yet I have 5 things to claim. Never had that issue before last update

#

Correction to what I just said. This morning closed app, started, same result. Had to clear localizations. Now I can claim.

night shore
tidal tartan
thorn hatch
#

Thanks I’ll try that next time. Still annoying

grave yarrow
#

Good luck earning millions of tokens

obtuse laurel
#

Seems a bit steep

cloud hinge
digital sundial
#

Quark is up to his old games with those prices

past pebble
spiral venture
#

Something doesn’t add up here 🤔

halcyon galleon
#

Concerned latinium don't score in event for Concerned latinium how convenient.

spiral venture
#

Rewards are wrong way round 😉

digital sundial
#

If this is meant to be an April fools joke on us all then they get bad luck as it is already well passed midday in Europe and Asia. April fools jokes should be before midday. Bad luck after that

little yoke
surreal jay
#

Ok so I need 32m coins to buy 1 quark shard but even doing fully all events and be #1 in leaderboards I can only have 2m ...😂 🤣 🤣 🤣 🤣

low panther
#

42 million? I think they bugged it again 😂

#

And that's not Latinum, it's part of Rom!

unborn token
#

I think there is an issue in the event store. 34m for one quark shard. If you were at the top of all of the events, you're still only going to get a few thousand quark coins.

gentle sundial
#

Serious ? 😂

native oyster
fervent bobcat
#

Go read their news post

native oyster
#

points not counting in the event

pliant jetty
#

Anyone getting this in away teams?

native oyster
#

have gotten that many times in the past

#

one of their bugs they havent fixed

pliant jetty
#

I can’t do any away missions, since the maintenance

silver oracle
#

Way to high. Please fix

native oyster
silver oracle
#

@native oyster Well that joke fell flat.

native oyster
#

I hate the event format and will switch off from the game for next day or so

silver oracle
#

@native oyster Just a friendly reminder to put up a long term shield if you do so.

bleak furnace
#

The event store is a april fool. I think they will change it soon to the real requirements.

#

But I guess it will not be a joke to support employees because several players will open a ticket for that 🤣

tranquil patrol
bleak furnace
tranquil patrol
bleak furnace
low panther
#

That sucks. How do I know when the price is the cheapest? This is one of those events, like so many in the last few time, where it's better not to take part at all. Because otherwise you feel fooled. It's like the Devor event again. They really overdo it. How many new Devors do you have to buy for that to stop?
Oh I forgot, the ship is not in the shop today. OK. so you can forget about the event.....

bleak furnace
#

For an April fool Scopely know how to piss off people (customer support and players) 🤣

hardy crane
#

I don't think they even notice. the thinking determines as long as you buy everything is fine. But that's not all and all patience, good nature and understanding ends at some point and then it doesn't go back.

One has the impression that they have given up the game itself and are now trying to get the last thing out of it.

Man notices more and more that they don't bother anymore. It's actually a pity, on the whole, they've put together a great game. and you can now see them destroying their own work again.

native oyster
#

Did anyone bother to read the event description? It says to check event store prices often because quark coin is volatile. Looks like they’re making fun of cryptocurrencies a bit and part of the idea is to make people decide when to sell and when to HODL. Give it a chance. Could be fun.

vocal isle
#

I find that pretty embarrassing, it's now normal that every event and every new function is totally bugged from the start.

My goodness again, let them create you a small server for testing. And give some players accounts there. To try something new a week in advance if you don't want to do it yourself.

I would also make myself available voluntarily and free of charge.

PS:
The latinum mining is again not counted in the event.

low panther
#

In case anyone is interested it should be yellow 😂

boreal mountain
#

The tab for Rom shards says "Latinum"

native oyster
#

Hello all. Can someone please explain me why scrapping level of Franklin has moved from 39 to 41?

#

My mates says it was suppose to be 35. I am confused. Which is it?👀

spiral venture
native oyster
spiral venture
native oyster
#

Which shows "41"

#

This is first time I will scrap my Frank btw

grave yarrow
#

The level it shows is your ships level

native oyster
#

Aaaaah

grave yarrow
#

Your centurion is level 35, your disco 27 and your franklin 41.
Has got nothing to do with scrapping levels

native oyster
#

TY

#

Got bit confused

#

Yes, my Frank will be soon 45 so that is correct

grave yarrow
#

You can scrap it now for a full franklin A unlock 😉

native oyster
#

Pew… 😅 I thought I needed to level up to 41 now lol 🙈😂

random hornet
#

Riiiiiiight, did Scopely make this limited event only for the Whales to participate in or what?

grave yarrow
gilded jungle
#

Yes, but perhaps they should look at their algorithms again and set some minimum and maximum values.

spiral venture
half pawn
#

<@&509691205798592532> No response from Customer Service in game.

Purchased the monthly pack, got everything except the 30 tokens for the daily pack. I uploaded this SS and the receipt from Xsolla.

#

Funny thing is…. The packs reset to over 60 days. So obviously there is something going on.

#

And as an aside, it appears i am no longer able to change my profile name. I usually change it when i change levels, can’t do it now here in discord.

random hornet
grave yarrow
sharp valve
#

For the event store, the items have a 6 hour countdown on them. The prices haven't yet changed within that window. So I'd assume the prices will change when the timer hits zero. Maybe another 6 hour window (in line with daily event changes) but maybe not, if the price is super low. But essentially, check it again when the current one ends and see what the next price and timer is

cloud hinge
#

Drydock k or m?

cursive granite
#

Has anybody else not been getting their 24h daily loyalty badge? This is always happening to me and it's been 5 days now and I'm still at 5 daily loyalty badges where I should be at 10. This also happened several weeks a go and I was stuck there for almost 2 weeks. I have sent in 2 support tickets a Scopely but they completely ignore me. I believe that I have poured significant amount of money into this game to get some support. I am really frustrated as I can't get my rewards.

earnest crest
#

are you collecting enough pts in your daily task list?

main coral
earnest crest
#

you can build FA at 35

fervent bobcat
#

3 days in and still no exocomp key. Has it been removed from the game?

digital sundial
#

First you ask if anyone is getting their loyally badge because you wasn't. And now you saying you only making 220 points out of 250. Well, that explains why you haven't been getting the loyally badge

native oyster
#

Probably a little too expensive.

grave yarrow
boreal mountain
grave yarrow
#

And they explained their own joke. Still not a bug 🤷

native oyster
#

[Notifications missing]
Is anyone else having the issue that since Monday you do not receive notifications when the shield expires or you getting attacked? It's regardless whether on android or PC version, yes I updated to the latest version, already tried re-installing, clearing cache files etc...
Someone an idea? In this state the game is not really fun anymore. I was raided and got no info and support gives a rats ass, as always...

native oyster
earnest crest
#

nope, it's part of the lore of the event

native oyster
#

has scopely removed the possibility to file a support ticket? I can only get to the FAQ Page, when clicking customer support

earnest crest
#

Also, the FAQ page has a chatbot for me, in the lower right corner

native oyster
#

unfortunately it hasn't for me, just tried Edge, Chrome and Firefox, yes I will try contacting support, but this is at least the same sick joke, as the prices for tokens in the new event 😄

spiral venture
inland dagger
native oyster
#

filed a support case, and waiting for scopely to laugh at me, as always

#

at least they can now pretend they care

iron ore
#

shows 200k cargo but only picks up a maximum of 176k.

grave yarrow
#

Take Pike off and you know your actual cargo

earnest crest
#

pike truly only affects combat abilities, and will falsely show a boost on non-combat ones

tame field
#

the alliance page announcement box is broken - it won’t allow any updates to be posted. Could this be fixed?

tardy fern
#

server 31... reloaded game, gifts greyed out

echo flower
#

Server 131 too

tame field
#

it's annoying, but you can access the chests via alliance button (bottom left) -> store -> gifts

#

had to do this when the same bug appeared on 157 yesterday

midnight rune
#

It’s happening on server 8

#

The chest claim goes gray

tawny tartan
#

In game they told me it’s my wifi and apps running on my phone

#

Did not know my wifi made games have errors.

#

It’s been 4 days and can’t start any away missions

gloomy oriole
#

Hello Commanders, a few days ago I started to kill Klingon miners to get reputation points for Federation and for Romulans. First time, after my ship get destroyed doing reputation points, I got about 14000 points. For the next ship, I discovered I lost a lot of points, so I got where I started with the points. Next day I tried again and it happened again. From time to time, I am losing about 5000 points. This way, I will never manage to grow my reputation with those factions.
Did any of you experience the same issue? Is it a known bug?
Thanks

floral shadow
stuck needle
#

Hello since the last update faction rep has been frozen.
Even getting rep in borg refinery does nothing?

main coral
#

😅😅😅😅😅

spiral venture
digital sundial
# iron ore shows 200k cargo but only picks up a maximum of 176k.

Game rounds up the cargo numbers now. Doesn't show us the exact amount. It should show the exact account. Might be fixed on Tuesdays update. It has been annoying me since the change happened with my freighters showing capacity of 1 million when it can get to 1.6m or higher

spiral venture
main coral
spiral venture
digital sundial
#

And I know with stonn I'm at 1.6m before the last update

main coral
spiral venture
rancid crypt
#

It did clear after I completed a mission. Is there a new maximum we don't know about?

random hornet
#

WTH is this?........

#

This is why I I'd rather not spend money most of the time

dense flume
#

Don’t know if it is a bug, but my 7day shield turned of at 6days 23hrs, is this due to the clock changes in the uk?

#

Oh, and I was emptied in the hour.

spiral venture
dense flume
#

Thank you

spiral venture
# dense flume Thank you

Sorry didn’t finish my paragraph because I got distracted 😂😂 the ending is…. They check if it should have been up and you get your rss back if you were supposed to have it up

vital basalt
#

What is going on with the chest button? (10 min. chest, 4 hrs. chest, etc.)
It is going „offline“ - new start of the app only helps for a few seconds…

spiral venture
wary thicket
waxen marlin
#

Submitted a ticket just after latest update. When I raid a station I get no reward and nothing noted on Battle Log.

tidal tartan
fallen iron
#

Display bug in officers, been there for ages, but always affects Moreau with Pike as capt, so maybe affects synergy officers. Resorting fixes

tepid flame
tidal tartan
spark raptor
#

why can I only fill my cargo with 176k instead the showen 200k?

tepid flame
# tidal tartan That's definitely not the case.

From patch notes and confirmed on many bases I have drained since. ——- “Added an improvement where when you scan a base, you will only see the amount of unprotected resources (instead of all resources, including protected amounts)”

#

Specifically from patch 39 if your interested.

grave yarrow
waxen marlin
spark raptor
#

@grave yarrow is it intended not to work or simply a bug?

grave yarrow
#

It says so in pikes description

#

Neither stonn nor 4of11 trigger in combat

spark raptor
#

This means stoon on his own only enhances the cargo size to 176k and pike shows a "visual bug" of 200k.

grave yarrow
#

Exactly. And the bug is well known, but scopely doesn't really care about fixing it 🤷

tepid flame
grave yarrow
#

It's working as intended for combat abilities. Which is literally what is stated there. Otherwise pike would work with scotty or grush, or, in this case, stonn

tepid flame
#

Lol sorry last I looked they hadn’t added the “combat” to the description

onyx portal
#

Armadas do not respawn on EU155. We have several empty systems. Scoring is also delayed for all events

spiral venture
gentle sundial
#

2 jumps, 0 points…

finite brook
#

22nd event with a bug in a row. What a joke this game has become.

grave yarrow
#

You have 5k Points. You need 3.1k to the next milestone

forest flame
onyx portal
#

be careful in swarm space today. armadas shooting without warning 😂

plush venture
#

Frozen gift box notification

grave yarrow
plush venture
#

@grave yarrow tried twice, no go

grave yarrow
#

Then try the work around via alliance store. Usually localisation fixes this, but apparently not always 🤔

modest ivy
#

Hello! There was a problem getting the key to the exocomp factory. At the moment, my station is already 17 levels, and the key in the gifts has not appeared. Updated and reinstalled the game, didn't help. How to be?

modest ivy
#

Thank you!)

sharp valve
#

Do customer support exist any more? I've had a ticket in for 4 days now, no reply. An alliance mate is approaching 7 days with no reply.

drifting sparrow
#

Please fix the zoom bug, pretty annoying having to keep zooming out every time I go back to system view.

It's more important to see what's around my ship than being able to count the molecules per nanometer that make up my ship's hull.

mossy kiln
#

The game is telling me to update but there's no update available.

glossy cloud
#

I purchased Quark coin pack and did not get multiphasic credits

earnest crest
rapid tusk
#

Often I do not get a "cargo full" indication with my Franklin A, and I think it is when it has both 4* and 3* modulators in the cargo, that it does not add those up properly

gloomy oriole
earnest crest
#

there are dailies and daily events that affect rep in addition to hostiles. You might want to skip collecting them if your faction rep growth is going in the wrong direction

gloomy oriole
#

No, it is not that

#

OR it could be. Thanks @earnest crest I will pay more attention

oak lagoon
oak lagoon
unreal portal
#

I've had this twice today. Repairing a ship, it's done, but it stays on completed. Click "collect" and the repair starts from the beginning again.

#

Restarted the game (on PC) after "collecting" my "repaired" ship just in case it was a display glitch but nope, still repairing.

modest ivy
grave yarrow
#

Events are lagging again. They'll come soon

glossy garnet
#

Lagging and then some

#

Biggest lag since merger

oak lagoon
#

@modest ivy thanks for asking mate🙏

modest ivy
waxen ember
#

Hi i have bug upon reaching lvl 16 i don't have Exocomp Factory Key in gifts section. Can someone help.

waxen ember
tidal tartan
waxen ember
native oyster
#

Nice work Scopely. Just remove all levels from everyone mindpalm

grave yarrow
primal patio
#

Faction hunt points are not being computed... I've just hit 5 lvl 34 romulan ships and got 0 points

native oyster
grave yarrow
#

Seems to be something about your data plan. Game takes like 20 mb a month and im a rather active user.
Also, killing background apps is a common Android thing, not just Android 12.
My android 10 also kills background apps.

main coral
#

Lat mining doesn't seem to be counted. Similarly just finalised a research- not counted.
Faction hunt- doesn't score..
What else is broke now?
🤦‍♂️

valid ore
#

I reset multiple nodes 30 min after reset. Those points still have not appeared but I'm getting points for resets now.

native oyster
#

Hey, the points for events needs a long time to be counted.

visual violet
#

Anyone ever seen this message before? I was telling a ship to Set Course to system Bernard Star and right after I gave the ship the go, I clicked the View System button of that same planet to go into system view and view inside, but this error popped up

native oyster
#

I have a ship that can't get back to base. I hit recall and it makes the trip (I even followed the last seconds through manage) and docks for a second and then reappears in the same location it was at prior to recall. I reported this through Scopely online, how long does their support normally take to fix issues? Sorry, for the noob question!

grave yarrow
#

2-5 days, maybe longer

native oyster
#

Will they email me back or will I get a notification in game?

junior sail
#

Make sure you told them which ship, dock and crew

native oyster
#

I will re-open with all that information, I only provided the ship/dock but not the crew. Thank you all for the quick help!

tepid flame
#

Also important that when you open the ticket the first words you type are “stuck ship” the few times I’ve had one get stuck was less than 12 hour turn around.

lavish flower
#

Getting really pissed off now scopley 3 days of not being able to do anything

tame field
#

Any chance of getting the announcement box fixed on the alliance page?

primal thorn
#

My game doesn’t want to load. Everything else works, so it’s not the internet. Bummed that I can’t finish my dailies!

upbeat ingot
#

Hello. Why is the maintenance done an hour earlier?

spark raptor
#

WHERE IS MY DEFIANT ! !!!!

karmic jungle
#

you are not even able to set a schedule for maintenance. ridiculous !!! I see, however, that if we send you to that country, quickly delete the comment. 👍👍🍷

glad sapphire
#

There is some black behind the resources?

#

Also in away teams

spark raptor
#

Is the Mariner Avatar Epic or Rare? According to the release notes it's a rare avatar

unkempt wagon
#

UPDATE FOR THIS
it looks fine now, after reinstalling app

displaying Variable name when sorting officers

#

UPDATE FOR THIS
it looks fine now, after reinstalling app

displaying / overlapping Variable in Officer Upgrade Panel

#

UPDATE FOR THIS
it looks fine now, after reinstalling app

ship name Variable not correctly showing (OPS 39)

idle spruce
#

When the officer is deployed on a ship out of the dock trying to use trait xp to upgrade and the message has this UI hiccup.

heavy drift
#

Territories research tree is gone

unkempt wagon
#

UPDATE FOR THIS
it looks fine now, after reinstalling app

#

and inside stuff is missing / rearranged (and also a lot of variable names)

native oyster
#

We own that territory 😉

finite island
#

disco refinery disappeared after last upgrade.

earnest crest
#

renamed to support

copper plank
#

Cant get get off my games will not go away keep hitting help but don't go away anymore

unreal portal
#

Daily goal points aren't progressing when I collect a task, since the update.

#

Actually, it seems it just takes a few minutes to register. Server lag I presume.

cursive garnet
#

NEW PATCH

earnest crest
#

That's intended to hold disco refinery + cerritos now

proven hare
#

Can't log on. Can't update. I am going to lose my shield and rss very soon. What can I do?

earnest crest
#

There's a peace shield running for another 6+ hours, you'll need to update your game before then

#

You can try uninstalling/reinstalling the game

proven hare
#

That sounds like a disaster waiting to happen 😆

earnest crest
#

There might be an option to force update the app if you poke around in google play if you're too worried about the reinstall option

proven hare
#

The thing is I hit the update button and all i get is 'pending'

#

Like it won't download

grave granite
#

Mismatch between my D'Vor level and refinery level

sour notch
#

Scoring is not updating

#

Yes I’ve updated and refreshed and restarted the app

sweet stratus
#

iOS 15.3.1 App ver M41

earnest crest
#

That's intended, it will also house the cerritos refinery when you build one

deft urchin
#

LAG is terrible and has been for weeks now. Any idea when this will be addressed please?

spark raptor
#

@deft urchin wait for the new "Prime-Low-Latency"-Pack for only 99 $ 🤣

unkempt wagon
earnest crest
#

I'd recommend updating your game

unkempt wagon
#

already did

#

after the patch

earnest crest
#

probably on the old version still or you'd have the correct name

unkempt wagon
#

what do you mean ? i'm starting the game as it is... the screenshot is from the current running game.

earnest crest
#

The current version has renamed the discovery refinery to support refinery

covert pulsar
#

New Bug....

unkempt wagon
covert pulsar
#

Icon backgrounds... sigh

earnest crest
#

The only conclusion is that you do not have the current version of the game, for whatever reason you've updated to an old one

unkempt wagon
muted scaffold
#

Last milestone output drastically dropped. I’m on lvl 36 and got more overall resources with lvl 35

scarlet jasper
spiral venture
slender sparrow
#

TOS Scotty warp range Captain Ability is broken.

earnest crest
#

tos scotty affects explorers

main coral
#

What happened with Territory research?

earnest crest
#

scroll down a bit more

slender sparrow
oblique frigate
#

Would like to report a bug. The new officers look like cartoons. This is gross 🤢🤢🤮🤮 please correct it!!

tidal tartan
barren torrent
#

The lieutenant exam events are not scoring correctly / massively delayed.

primal thorn
#

I still can’t play my game because the game fails to move past the loading screen.

jolly pewter
#

Same here even in Store will not update game

elder yoke
#

Ditto

#

Thought was my internet etc but goes to 69% then drops to 68% then gets stuck

keen sparrow
#

Ok'Vak on Server 29 has several ships that are stuck. Can't attack them and they don't move

distant anvil
#

For some reason, I cannot get a correct answer for question four of the lieutenant exam. I've tried all four options and none of them worked

noble moss
dusk shell
#

i have restarted the app. and even restarted my phone after the new down load- game still wont move past loading screen

winter wadi
#

Points missing for lvl40-44 in Hostile Hunt BP Event.

scenic pine
#

I see the WORST LAG is back... Cannot get back into the game to finish the daily tasks

#

I've been struggling to get back in for over 10min now

cloud hinge
#

Seriously?

scenic pine
#

HOW CAN I FIND MY GAME ID IF I CANNOT GET INTO THE GAME?????????????????????????

desert thunder
#

Is the Cerritos solo leaderboard correct? Level 60s with 39s?

blissful marlin
#

Cant start ata missions, always get this message

vast hull
#

This whole new lame concept is a bug

floral mason
#

this seems to happen with all the LD officers

simple mural
#

Hi there! Can't buy battle pass, store unavailable

edgy glacier
#

Can't select an answer. Using android Samsung s20 ultra

#

I feel dumb. I just learned how to read. 😆 🤣 😂

elder panther
#

Why did i only get 8 questions in the season 1 trivia when i need 10 to complete the mission?

#

Nevermind, i restarted and it started working again.

lusty hazel
#

Game instatllation failed with an error. Unpacking error. Things I have done. Repair, uninstall and reinstall same error pops up. Any ideas?

bitter tendon
#

Added the ability to export Battle logs on PC version.

Can you please change the comma separator to a semicolon ?

if there is a comma in the official text, that's stupid.

merry sphinx
#

Maybe someone can clean this up? All these stationary bounty hunters that are probably causing bounty hunters to not appear as often as they used to. Yes, all of those out of bounds red ships are stationary bounty hunters.

half pelican
#

scopely can you please fix the damn lag and crashes of the game please. it already has passed a month without fixing your damn game. please fix the damn game

dense gust
rancid crypt
rancid crypt
ionic maple
#

Battle Logs in game on any format and exported on PC are no longer showing Kinetic weapons charging.

severe thistle
#

I don’t have the first Lower Decks mission in the Event Store - Uncivil War. I have three other options that cost Lower Decks tokens, but I don’t have the first mission as an option.

untold saddle
#

My dailies are messed up. Anyone else? My fed rep is the same and my ops is the same - why would my dailies become skewy?

steady rivet
#

Did any of the multitude of bugs get fixed? Frustrated trying to play game

finite river
#

Repairing ships twice, again again again. Ishka 76

glad meteor
#

Are the battlepass packs supposed to be empty this month, other than the pass itself?

grave yarrow
warm hound
#

sorry didnt mean to reply to u directly

tidal tartan
warm hound
#

lol it is cartoonish they always introduce new bugs with every update

earnest crest
warm hound
#

no

pastel mountain
earnest crest
#

I don't have one, and opened it with notepad fine. I suspect a permission issue now

pastel mountain
#

yeah that goes along with my first thoughts, is it a permission, do they have something trying to open it that doesnt have admin or 'rights/writes' or something

earnest crest
#

yeah, I don't want to suggest for people to mess with their permissions so I'm letting this run the normal course rather than look for a workaround

#

It's already been escalated, and they'll figure it out

pastel mountain
#

yeah if someone knows enough to modify their applied app settings then they probably tried that by now, aswell as other things, so best to let devs figure it out on their end for the general public

cursive sedge
#

iOS 15.4.1 notifications doesn’t seems to work anymore at all

stray kettle
#

You know, this issue bothers me for a long time, I can't imagine how this is not a bug, likely hugely exploited for a long time by many. Since I just joined discord here it is. Can anyone help me understand the mathematics behind buying 3G parts for latinum mentioned?

earnest crest
#

as seen irl, the bulk rate is better

light sleet
#

I just finished part 4 so where's part 5 ?

light sleet
copper plank
#

Cant do away mission this keeps coming up

light sleet
#

how does your away teams tab looks like?

stray kettle
#

What kind of business system is this? Some strong anti-ferengi charity or smth?

#

I can imagine group discount, but still these numbers defy logic.

light sleet
#

I used to play in a MMO where there was a whole core mechanic based on something similar, and it was so important that players would prepare for months for a massive jump at one very special point

so its not illogical to me, also when you buy common g3 mats by amounts over 100 there's a similar drop in lat costs

#

and in real life, when you buy something the highest amount at once the cheaper in the end. Well usually :P

stray kettle
#

In any financial system I know, also in any RPG i ever played, price of some commodity is directly proportional to its scarcity. The STFT system flips this on its head complety. As 3G parts might be very hard to obtain on mid-level, normal system would encourage people to work harder when more parts are needed, higher the ship level the more effort one shoul put in ..

#

but here you have to work hardest for the low lvl ships, and not at all for high lvl ones as you can just buy these parts for fraction of latinum?

#

This has actually another funny consequnce: the.more 3G parts I grind and more effort I put into it, the more latinum I have to pay to complete the upgrade. Does this really make sense? Well, not to me.

proven sparrow
#

really, how long this situation will happen? no armada event, almost empty system and still we have this situation. no warning for me of for my teammate.

tidal tartan
spiral venture
eternal ether
#

I have to clear lovilazation everytime begore I can open the gifts tab, please fix this.

proven sparrow
rancid crypt
#

One of my Away Missions is glitched. I opened a ticket (#7457488).

Every time I claim this Deep Space Reconnaissance mission, it seems to reduce my cap of claimed + in-progress away missions and it acts like it completes a different mission which disappears, but the glitched mission does Not.

I just need someone to look at my ticket.

stray kettle
# spiral venture It’s called economies of scale aka bulk buying. Works in real life too btw 😉

Bulk buying gives you like collective discount, yes. Maybe e.g. 15% for when youd be buying thousands of 3G parts? Why not. But the discount is higher than 50% when buying thousands of 3G parts and growing, that promotes easy upgrade of high lvl ships that should not be upgraded easily.
The logic and common sense dictate that higher the ship lvl gets, the harder it should be to upgrade it - yet here we have the opposite.

spiral venture
stray kettle
#

(all in all still, smells like a bug to me)

spiral venture
foggy sluice
#

Is anyone missing broken rods as a reward in the battle pass bp overflow event? Most seem to have it except me lol

finite river
#

Double repair ishka76 repair finished and puts time back on

buoyant lagoon
#

Second contact event bonus scoring 5x doesn’t work🤬 update: scoring works fine. I was just too dumb to compute!🙈

buoyant lagoon
spiral venture
# buoyant lagoon

Ah different event 😂. Do you have the new ship and are boosting your own ship?

fair flint
#

Anyone else unable to claim the 10min, 4hr chests?

ancient lynx
#

Why are the officer abilities not working especially on miners?

ancient lynx
#

Ok my kvort I have stonn as captain and normally I can get 1.8mil but im barely getting over 1.2m i tried changing offices to see if anything helped or changed but nothing changes.

grave yarrow
#

Can you send screenshots of your Ship manage screen with and without Stonn?

ancient lynx
#

I noticed it last night when I wad raiding and cheated cache and reloaded the game and nothing helps

grave yarrow
#

Like this one

ancient lynx
#

Ok hold on

grave yarrow
#

This piece would also help, so that I can see the actual values instead of 1M only

ancient lynx
#

It only shows 1m there too

grave yarrow
#

It wont.

#

It got updated

#

It should show at least 1.2m base value

#

1.21 to be exact

ancient lynx
#

The first one with stonn the second without

grave yarrow
ancient lynx
#

See only shows 1m

grave yarrow
#

Have you updated your game?

#

There was an update yesterday, which allows it to show this value with 2 digits

fair flint
#

Chest has been showing 2 for hours now but unable to open

grave yarrow
ancient lynx
#

Yes I updated last night

grave yarrow
fair flint
#

Going to alliance store gave me the chests and the 10min timer has restarted so will see what happens when it reaches 0...... thanks 👍

ancient lynx
#

Fixed thanks

calm thicket
#

Cerritos is not showing the 3+ min of time at tier two that the pop up says it should. Only giving just under two min

night shore
#

<@&509691205798592532>
I just upgraded "Defense Platform E" from level 33 to 34 and from 34 to 35, it increased 313,625 power, however in the "Limited Time Station Event! it only increased 8,200 Pts.
Please fix this, I've waited a long time to win this event.

worthy snow
#

Yes same here. I finished a defense platform and it gave me over 3m power yet I only have 12k pts for the limited time station event

night shore
#

Frustrating, with each update there seems to be more bugs than fixes

dawn iron
#

Same on my phone, tablet, and PC.

worthy snow
#

Again here is what the in game scoring mechanism text said

#

This should be addressed. <@&509690795536941056> <@&509691205798592532>

#

Oh looks like this was reported and escalated last week. I apologize for the tag

violet heart
#

can't support a alliance member's or other players ships that are on a node.

white root
#

Is something up with D’Jakoi? His description is reading both as the original “malus” and the revised. Can’t tell the diff. In logs.

earnest crest
# dawn iron

I'd change the planet you live on to try and avoid that issue.

onyx portal
#

purple squares are back. 🙈💩

flint slate
#

my daily's are messed up, i am lvl 35 and they are wanting me to now mine 4 star mats?

earnest crest
#

your rep is too high, lower it to get ones more appropriate to your level

keen surge
white root
keen surge
white root
#

Cool thanks

flint slate
grave yarrow
#

Till tomorrow

compact dirge
old crane
#

Got 2 bugs.
1 - When I try to archive or 'star' missions they reappear in my normal log once I boot up my game again
2 - Even though I have selected that the game may be used on both WiFi or data the game won't boot on 4G

Regarding the 2nd bug. I have:

  • tried to disable the permissions and re enable them again.
  • rebooted my phone multiple times.
  • removed all data from cache
  • removed all data from phone
  • removed the game completely (and installed it again)

Kinda out of options here

#

The missions that loose their stars are classed as 'new'. Even though it's bloody obvious that they are not at all new (3/6 and 2/3 😉 )

#

1st bug = Android
2nd bug = Android and PC-client

coarse basin
#

Please tell me how to solve this error.
Away Teams
workers_error_2

grave yarrow
#

Y9u have too many assignments running at the same time

#

You*

rapid geode
potent raven
#

ummm wtf??? my "kill 50 swarm" daily stopped counting my kills at 47/50....

fluid plover
jolly veldt
#

Donating to the alliance is not giving me credit for the faction event. It used to I donated quite a few times before I noticed I was not getting credit for "spending" the titanium and Parsteel

#

was trying to get credit before the reset

grave yarrow
jolly veldt
#

oh perfect they just registered it. thanks again for the advise @grave yarrow

obtuse laurel
#

Does anyone from Scopley actually read this channel? I feel like I’m only venting to other players when I post here.

junior niche
#

Activated a "Galaxy" exocomp and my dailies did not credit me as having activated ann exocomp!

pine pecan
#

again not working counting mining mats in bp event

willow geyser
#

Research event not scoring also

tall tinsel
#

Can I Teach you A Lesson? - SMS is not scoring

peak rose
#

Looks like the events are not scoring

tall tinsel
#

Master Survyor - BP Event is scoring

bold sigil
#

Yup I concur. No credit for 3* mining for battlepass.

peak rose
#

Daily faction was scoring but stopped

tall tinsel
#

they may have all stopped

floral plank
#

2 cloaked attacks and no points yet

tall tinsel
#

yup all event are not scoring

floral plank
#

How laggy are we today Scopely?

#

You should really implement the game and a lag meter so the players can know 😂

tall tinsel
#

should be a new event for Lag. lol

floral plank
#

😂

tall tinsel
#

Scoring is back

floral plank
#

Not on 180

tall tinsel
#

must be a delay

tough cliff
#

Killing hostiles but not registering points .

floral plank
#

Not even the battlepass mining event is scoring

tall tinsel
#

I just got a bunch of points and now nothing

deft idol
#

No events at all scoring

floral plank
#

Ok things are even worse

tough cliff
#

Still not registering scoring. Game has been glitchy since this morning .

floral plank
#

3 cloaked attacks and not even the dailies are adding them 😂

tall tinsel
#

its all Badgey's Fault

tidal blade
#

Everything is lagging to the point that i pulled back a miner from mining 5 mins after reset and no points yet.
Nothing is updating across the board.

floral plank
#

It’s getting worse by the day….

quasi musk
#

Not getting points.as well as not getting help dail counted.staying at 47/50

abstract mirage
#

Teach you a lesson event, cloked your supposed to get 10x the points it's not working

quasi musk
#

Sry it cloak.

#

Don't have missed read

#

But I do have problem with daily alliance help 47/50 is where it's staying it should have gone up 1 or finish by now

floral plank
#

Nothing works on time

quasi musk
#

Now it's not counting after finishing on help and 4 hr chest..

#

Especially 2day

#

Seem ppl are complaining 2 on reset minning not counting letting yall know

mild timber
#

@scopley <@&509691205798592532> you better fix the scoring lag before turf wars. This is insane but expected from beta code.

compact dirge
#

Jess is working to fix her code

bold sigil
#

Reload and wait for lag to catch up. Finally counting.

quasi musk
#

Over 7 min counted finally

#

No points gotten..pple are complaining about it not being counted

#

I've reload several times

native oyster
#

The lag is ridiculous

spice linden
#

@real eagle <@&509691205798592532> Fix the battlepass event we have already lost hundreds of thousands of points and more.

floral plank
#

Completed the dailies but the chest is nowhere to be claimed

compact dirge
#

Tagging people over the same issue is not going to get anything done faster

shy jewel
#

Major scoring lag on US-51

proven sparrow
#

points delay again.

stuck pivot
#

Everyone just needs to relax, the events are not broken there is just a wee bit of lag that has resulted in a delay with the scoring coming through, I'm sure the points will be correctly applied in the coming weeks 😬

old sky
#

Jawn.... Huge delay on 136

fervent quail
#

Major delay in points not registering as well as issues with ship power decreasing when away from Starbase when officers are not specific two station defense shouldn't your ship power not fluctuate

rugged cave
#

there is research that buffs your ship in station which is why it drops out of station

tender vault
#

188, major lag, dailies points are not updating, daily event points are not updating, battlepass not updating…

tidal blade
#

Been over an hour and still no points from the initial miner i brought home. This is by far the worst lag ive seen to date.

naive thorn
#

No points for Bendys "Can I Teach You A Lesson? "
It'll be too late to fix after the events are over.

native oyster
#

I was just about to type about todays errors but I see now I don’t need. Have exactly same errors, plus some dailies (read cloaking dailies) are stuck. I wonder what caused all this… I mean, I even updated the game on App Store.

#

If this game was an 120 fps-3D game and put on let say PS5 and Xbox, and people also payed an monthly fee (GamePass and PSN), it would’ve been rage to moon and back….

tidal blade
#

Wonder if the change they made to how you redeem the resource tokens screwed everything up.
Just a thought…..

native oyster
rose lichen
#

I think it's that Cloaked 10x thing. I mean its been policy for sooo very loong to NOT give players any advantage, that there is "Mystery Code" conflicting with the 10x Multiplier.

burnt garnet
#

When I move my survey ship off g3 gas node, I'm getting no score increase for today's event.

#

It say 10 points for each g3 raw material mined. I'm getting the points from the isogen I mine.

naive thorn
#

Alright, jic I closed all programs, cleared memory, stopped STFC, cleared memory again and restarted STFC, points are now showing.
Killed another 39, Done.

#

I have no idea if any of those, the lag or something else was involved. I don't care now, it's done.

floral plank
#

The isogen is not registering even though it’s in the description of the battlepass event

rotund mulch
#

todays mining event not scoring

native oyster
#

I have problems with event battle pass I dig source but event don’t counting this sources. I dig concerned latinum and isogen **

thick sandal
#

Ok what give sms didn't report my clocked kill or the one right after but just now it did on a lower level ship I would have been down with this event if it worked and counted bthe ship iv killed no point in doing this tell it's fix never know what u will get and just wasting cloaks for nothing...

formal isle
#

No mining points on bett spass event
No points for killing hostils for the other event...

winter remnant
#

The BP point counting is not working at all... with the "Can you teach me a lesson" there is maybe some delay, but the points are counted. But the Master Surveyor BP event it is now almost 2 hours that an mining ship left an node and still no points...

neon rivet
#

This event lag is getting old, devs

little grotto
#

The BP isn't working for iso mining or late mining

#

Nit getting points

neon rivet
#

We just had a dude stuck on an iso mine for over 4 hours. game wouldn't let him recall. game isn't counting iso mining for daily bp event. these are old bugs that yall have had plenty of time to fix. is it time to fire some devs?

little grotto
#

System lag... Bad

mint aspen
#

N0 type of iso nore 4* , 3* counting.. get on track scopley

formal isle
#

No events count atm not the reputation event neither the research events... almost a half hour that i finished a research and start a new one

neon rivet
#

Guess I'll come back later today. Hope, by then, the devs have gotten their head outta their 4th point of contact

#

Can't wait to see what BS "free gift" they come up with for this crap

inner stirrup
#

I'm stuck on 93.1k

neon rivet
#

<@&509691205798592532> no response from devs or mods to acknowledge that Scopely is aware of the issue and actively trying to fix it?

#

and we can't tag devs?

daring dirge
#

There was an announcement put in the game under news

neon rivet
#

Lol... blaming it on resource tokens...

#

obviously that didn't fix the problem, if it's still ongoing

native oyster
#

I guess they're not bothering to fix this tonight tehn

#

I was going to complain about not getting BP points for mining isogen and 4* crystal, but guess it is not just on our server, rather game wide. I did get points for mining data.

floral plank
#

The reputation daily events are not scoring either <@&509691205798592532>

wary dove
#

Server 130 currently has a 33 minute lag on points being credited . How difficult can it be, this is becoming a bad joke, it's a regular problem and getting worse.

neon rivet
#

data is the only thing I have gotten daily bp points for

native oyster
#

And yet rather than fixing massive known bugs they;ll continue to pump new trash into the game to encourage people to spend

#

Server 75 has been lagging all day also. Even my 24 hr PC chest didn't appear for a few minutes after I claimed every other chest this morning.

floral plank
#

It’s not bad creating new staff @native oyster

#

Getting them to work is an other issue 😂

#

Ok do I need to guess what I am paying????

native oyster
#

#WorkingAsIntended

floral plank
#

There is a little auto adjustment called “wrap text” perhaps you guys have heard of it….

naive thorn
#

Botany Bay tiering not being counted in the BP mining event.
Did 2 Botany Bay tier ups then 1 D'Vor tier up. Only the D'Vor was scored.

neon rivet
#

Take the game down for emergency maintenance if you have to, but this needs to get fixed NOW

narrow creek
#

So Killed 4x 49 transports, eventually got points for 3 of them, then got points for a few smaller hostiles, but never the 4th 49.

What a joke. And you keep getting us to spend money on a broken product.

little grotto
#

Clear localization under game settings

#

Been working pretty well

tired sluice
narrow creek
proven sparrow
#

i've killed 14 hostiles on Sol system. it was more than hour ago. counted in event only 10. clearing the localization and reload the game doesn't help. research event dont counting too.

neon rivet
#

data mining is still working. get the points immediately upon jumping off the node

#

so it's not a complete break in the event. it can still be done

honest umbra
#

Hello, This is not really a bug, but an interface issue for the current lower deck arc graphic, the bottom text color needs to be changed on the startup screen. It’s not legible.

#

Can’t read charging warp engines etc…

#

I’m running on iPadOS

native oyster
#

I just cleared the localization on my app and it didn't work either.

#

Does Scopely participate or have their people on these discord servers?

little grotto
#

Doubtful

#

Idk the clear localization worked for me

#

May need to clear your alls cache also. But that's a bit of a pain if ya ain't signed up to scopely ID