#👾-bug-reporting

1 messages · Page 451 of 1

light grotto
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Did they push an update for the Discovery summoning problem? Because it didn't fix it, now it just has actual dialogue specific to the Discovery telling you there was a miscalculation and to change bridge officers lol.

grave yarrow
light grotto
#

Well they did something and added that error message either today or yesterday because Tuesday it just said "towing_error."

grave yarrow
#

It still does sometimes

rare spoke
#

Why not fix crap like this, getting old. I have no clue what it needs to upgrade

grave yarrow
#

Most likely Dilithium or Tritanium

rare spoke
#

Yeah but hiw much been months and people spend a ton on a game that has issues that always pop up but this one has been months

#

I can tell them this my 1,000'spent monthly will go somewhere else

vivid willow
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I’m having a problem not being able to add MK9 mining laser to my Feesha. I have enough parts & rss, but I’m getting a “….not enough resources” pop up. Anyone else experiencing the same?

grave yarrow
vivid willow
dense bane
#

I can’t upgrade my B’rel

grave yarrow
dense bane
grave yarrow
#

You need more gas

#

Faction efficiency research is bugged. Your game shows the needed ressources but includes federation pure gas which doesnt affect a brel

dense bane
#

Ok

native oyster
grave yarrow
#

Enterprise takes 51k uc gas. Strike off 15% by doing federation pure gas

bleak pelican
#

When are notifications going to be fixed for attacks? I see lots of content being pushed out but a very crucial part of the game still needs to be addressed with notifications

grave yarrow
#

Ingame chat is broke, messages arent sent

sudden shoal
#

ToS kirk as captain is not increasing the damage of the dvor Feesha, despite morale being on and the ship having an energy weapon

grave yarrow
#

Although it says energy, its actually kinetic

sudden shoal
#

Thank you for the quick response

fierce stag
#

Cloaked ship is visible to other players and can be followed around the system.

civic wyvern
#

So I can't get a response here to getting on my game, can't get on my game to log a problem, leave a response on the rating app, and it disappeared, so my investments are gone?

earnest crest
hybrid rain
#

Screen dimmed.
Nothing touchable any more 😒

keen surge
dire gazelle
#

And it's back

keen surge
naive thorn
#

I like the new traits idea.
Since they've been having problems addressing the issue of having traits aligned with the actual listed requirements, it's nice.
Especially since as an example Barot is a surveyor -not- a survivor.... you might want to have that fixed.

#

Consider any tritanium or Dilithium resource used in error as potentially requiring an increase of 30 %. Mine does.

keen surge
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Try reading the very last line the event details. I can't quite see it in your screenshot, but I assume it's similar to mine where it details what vs what counts in what system. Not a greatly worded description, but it is there (at least on mine it is).

keen surge
# bleak pelican No idea eh?

No one that would reply here would know (because Scopely employees only reply on very very rare occasions, 99.99% of replies here are by other players).
But notifications have been hit and miss for as long as I've been playing (over 3 years), so don't expect much 😬

dense gust
#

iPad Pro (3rd gen), latest iOS, latest app update (available today), Panel images are either missing on initial load, or are being aggressively culled. Localization has been cleared.

bleak pelican
warm grove
#

Summon ships with Discovery is broken again! An error message states that there is an error on the computation of ranges. Crew: Stamments, Cluber, Saru

earnest crest
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Can you post a pic of your crew, and the error message?

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a workaround is to modify your crew to change the summon efficiency % for the team

warm grove
civic wyvern
#

Thanks,

unreal portal
#

I was able to play a few hours ago but when I go to start the launcher now it stays at this stage. I've closed and reopened it, and restarted my PC, with no change. I haven't reinstalled the game yet, figured I'd check here before I try anything more drastic, in case it's a known thing.

unreal portal
#

OK interesting. Ended up solving it by rebooting my router. Maybe a DNS lookup issue. Just weird the updater didn't throw an error.

exotic brook
#

Hi <@&509691611903426561> I'm sure this is not just my problem... I am getting similar complaints from my alliance members... prior to the newest update... Android got a new OS update... the game was crashing every 30mins on my Samsung S21ultra... since game update, the crashes have mostly stopped... but the lag is awful to the point it takes 30sec or more just to get a system to load... if I switch systems I go through this all over again... if it doesn't load fast enough, it tells I have a connection issue... I have uninstalled then reinstalled with only minor improvement... I've cleared localisation and cleared my data cache... the load lag is still unacceptable... for territory takeovers add this to the existing lag... this is just ridiculous... try to raid a base it takes so long to scan I may as well just play farmville... plz fix this... I can live with a little lag but when I can boil a kettle and make myself a cup of tea in the time it takes to load on one of the newest phones on the market... you guys have a serious problem...

nimble meteor
#

I haven't personallyr run into any of that even the crashes and I own a s21 ultra as well

iron bone
#

The Lag is now unbearable, not sure if just Android or not but it was not like this before update. Takes me about 30seconds just to confirm an officer loadout. Impossible to PvP

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@hearty trout Are Devs aware and working on the latency issue?

tulip robin
#

the frames are upside down! almost or def all of them🤣🤣🤣 way to go scopely
🖖🏾🌴🌴🌴🌴🌴🌴

edgy glacier
#

Since update I keep getting booted from game or screen freezing. Seems to happen every time I have to update game. Then I have to make a complaint in here.

civic wyvern
#

Still can't load game, obviously as I am reading complaints here, this is an game update issue Scopley needs to investigate, turned in complaint to Scopley possible week to seven days to address my complaint, in the mean time guess we're out any progress we made in game, or resources.

vagrant gorge
fallen sky
#

I had all of the augment space unlocked before servers 48 and 49 merged. Now the entire area is locked. Fix the game and unlock that area like i had it before the server merge

mighty elk
#

hello I'm on samsung s20 Fe 5g log one UI 4.0, since the last game update, the game lags a lot, hard to launch, and all actions lag, every tab, chests, helps, pve, pvp , it's unplayable, I deleted the position, emptied the cache, uninstalled and reinstalled the app, I still have the same problem

sterile rock
#

Would it please be possible to revert survey cargo capacity numbers back to being exact instead of roundes to the nearest million? That was not a good change. At least give an option to select which view you prefer...

hearty latch
#

How many points does Keenser give/take?

regal juniper
#

Every dailues reset game lags out and crashes for full 5 mins, since update so last 2 days. After 5mins and reload it sorts itself out.

spark condor
#

Getting not enough resources for Franklin-A shields. Any help on this?

keen surge
plush cairn
#

Wow, I have technical issues so bad right now that I can't report the technical issues.

#

It just sits there.

kind bison
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I have the same! everything used be work fine. Since the update it refuses to even start loading while on data (and it's not my data plan as YouTube still works). Still works on wifi. But a lot of lag yesterday

Restarted the game, reinstalled it and nothing seems to work.

exotic brook
#

@hearty trout it seems I am not the only one with this lag...

ornate willow
#

So after i backed out of the upgrade screen while looking at the cost for my vi'dar, the game froze like this.

latent epoch
#

Putting Stonn on Stella to increase cargo size is broken. Says I have capacity of 150k but won't fill past 129k.

#

Is the Pike ability causing this problem?

tidal tartan
latent epoch
#

I knew Pike didn't work but still bugged that the cargo capacity total is showing wrong.

latent epoch
#

Any chance of a fix for the horrible lag during large territory capture contests?
The whole game has been lagging terribly since the last update, opening a system lags before any ships appear, refreshing 0 nodes lags and have to switch to galaxy view and back to system view to make it refresh....
Are there any plans for bug fixes to the real problems with the game or is every update bug fix list going to filled with fixes to minor issues most players didn't even know existed?

kind bison
#

@paper fog please let me know if you get it working again, I've tried to look at stuff like background data and the APN but nothing seeems to work so far 😩

rich flare
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So I got this message about it. It 100% used to work when app was in background mode. I even spoke to apple about it who said they didn’t get the APN from the server. Scopely said they sent it.

high aurora
# warm grove

I also get this message when trying to summon using Stamens- Culber-Cadet Scotty. When I switch to Stamens-Culber-Saru summoning works fine.

native oyster
#

Why doesn't being attacked by bounty hunters count more in events and daily tasks?

Enemy hunter (daily quest)
Enemy Harbinger (daily quest)
Hunting enemies (event mission)

It no longer counts up here!

quasi musk
#

Oh not enough

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I get this bs

native oyster
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Or claim a 10k dilithium token

quasi musk
native oyster
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They owe you for an easily fixable glitch?

tidal tartan
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@quasi musk you are facing a faction efficiency Research bug where the client isn't able to display the correct amount of ressources and materials needed whereas the server knows the correct amount. In fact you really need more.

quasi musk
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Ss shot says other wise

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I also did NOT HAVE THIS GLITCH TILL I DID UPDATE FOR GAME..I SPENT LATIUM FOR RESOURCES SS SAYS I SHOULD HAVE IT!!YALL SCOPEPLAY ARE AT FAULT ON SAID GLITCH! THERE FOR IM OWE COMPENSATION IN MY IOPION

quasi badge
#

Anyone elses frames all upside down

native oyster
quasi badge
#

So not cause I'm an aussie?

dire gazelle
#

Fix your game!!! Game is freezing for a minute and then it works 😠

raven tinsel
#

The daily goals not working right. It's not counting the hostile since last update.

hallow spear
#

Since the update the android client has been terrible for me. Lag is unreal. Will have to test PC now

dire gazelle
hallow spear
#

Was running fine on my S20 up until Tuesday patch but since its been a dog. Like API calls are delayed for some reason

native iris
#

Anyone else having issues summoning with cadet Scotty on the bridge of Disco?

#

Ever since I upgraded warp engine component to t9, I can no longer use cadet Scotty on the bridge and get this error:

earnest crest
native iris
earnest crest
#

You can try a workaround until the update is available: Change officers to change the summon efficiency %

native iris
#

Yea, I am working with staments Culber and saru now. But don't get the +5 distance from scotty so I can't place my miners in faction DS

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Ops39 so warp range is research limited by level

glacial notch
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Kicked out of the game. Now it says update required but doesn't update. Searched for Fleet Command Update and can't find how to update.

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Rebooted and found windows needed to update. But Fleet Command still stuck on "Update Now".

calm quail
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Been experiencing multiple crashes of the the game on iOS. That’s been extremely annoying. As the not enough rss bug has reared it’s ugly head making it impossible for me to upgrade my t3 Augar armor and warp core for the last 3 days. Have a bug report in, but haven’t received a reply in almost 72 hours now. I have to say, that those of us who spend real cash on the game, except better as paying customers.

earnest crest
native iris
#

Haven't really tried as I'm trying to keep my mycelium costs low.

earnest crest
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That's not really possible with the bug now, either eat the cost increase or lose the range. Or wait for the fix to hit your store.

earnest crest
calm quail
#

I have generous stockpiles of everything, I just need to know how much more is needed. Normally I can click on the upgrade and it will adjust to the correct amount needed. That is no longer the case

glacial notch
#

How do I open a Ticket? I can't get INTO the Game. HELP!!

gaunt pond
mental surge
#

Server 037 Briar Patch is having issues with LAG! Members are complaining of spinning wheel saying Preparing! Then the game is crashing for them.
Screen Change average time is over 20 seconds. @real eagle , @toxic hornet

calm quail
#

Having this same issue too

solemn comet
earnest crest
# calm quail I have generous stockpiles of everything, I just need to know how much more is n...

A quick calculation I do is to double the RSS, and 20% more mats shown in the upgrade. Use that amount to have on hand before the upgrade to make it go through.

If you want to find out the exact amount you'll need to apply the relevant cost efficiency research to your ship upgrade's base cost. Base cost can be found here: https://stfc.space/

solemn comet
#

Fix this issue!!!! Sick and tired of not being able to upgrade my ship. As first picture shows I have everything need. Second says no, third shows after error message that I have everything. I’ve been reporting this issue for over a year now!!! Fix it!!!

gritty cloud
#

Any BP points for hostiles 40-44?

onyx quarry
#

Could there maybe be some bug with the new event, because I at Server 181, don't see any competitors from another server, even after scrolling down the whole list..

mental surge
#

What type of CHEAT CODES have you handed out? How with only 2 hours into event can the # 1 rank be this far above all other players in the bracket?

mental surge
#

I'm 36

grave yarrow
#

You got any 39 in your slb? From those you can see?

#

Wait, not even necessary

earnest crest
#

max epics can do that

mental surge
#

checking others listed from server 37

grave yarrow
#

Point is: They are probably hunting capital 49's which give 280k points each

cobalt hare
#

Most of the top players in our cross over event are at the same place as that 15mil player currently

mental surge
#

Then he has to be in wrong bracket. I just checked the top 50 from server 37 ... and levels are all 34 - 36 for players

grave yarrow
#

And those are 34

tall yew
#

Not enough resources to upgrade….yet I have enough.

feral stump
#

Hostiles killed with afk farming no longer count towards dailies or events.

grave yarrow
grave yarrow
mental surge
#

The event does not includes only hostiles. I have never seen a level 36 that can take out a level 49 hostile

#

Armada's are not in event

grave yarrow
tall yew
grave yarrow
#

You need more tritanium

#

For an explanation why, check the pinned messages

tall yew
#

I need 36.2 I have 37.6. Since when was 36 more than 37?

earnest crest
#

when the client is displaying the incorrect amount to you

grave yarrow
tall yew
#

So how do I persuade it to show the correct amount?

grave yarrow
#

Sometimes it does on its own, sometimes you just cant

#

You can only fix this yourself on pc, but not on mobile

earnest crest
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don't, just get more than is displayed

tall yew
#

Hence, why I post in ‘BUG REPORTING.’

bleak furnace
tall yew
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@grave yarrow the printed message says I do not have enough, it does not say WHAT I do not have enough of1

grave yarrow
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I didnt tell you it would say it. I said it will tell you exactly why theres something missing

#

What exactly is missing you have to find out yourself

tall yew
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I get that, but it’s a useless message.I have a green cross. So I should be able to upgrade, then get told I can’t be due to a lack of ‘something unspecified.’

bleak furnace
#

Same issue here with iOS since January Update. Support always say as long server is sending out everything is fine. Case closed.

earnest crest
#

if the game worked as you expected then it wouldn't be a bug

tall yew
#

A bug is when it does not work as it says it works. Not when it does not work as I expect.

bleak furnace
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btw: it does not work even if you completely close the app.

tall yew
#

Anyways, I have to go collect my curry. Laters all. 🖖

drowsy mortar
bleak furnace
glacial notch
#

What's with the "The Game Requires an Update to Play" Message and window <Update Now> that doesn't work?

proper matrix
#

Game won’t let me update the Franklin a shield. It says I need more resources. But I have plenty of resources.

proper matrix
grave yarrow
#

You need more tritanium

gilded axle
#

That's a known bug. The cost is wrong, I believe, add 100k, and it should work@proper matrix

earnest crest
#

100k is very possibly too little at that level range for a neutral ship. If their research is weighted in a certain way, they could need many millions more

limber lagoon
#

Scopely you stole $9.98 from me. When I try to purchase two $4.99 Armada directives. I've emailed you please respond you have never responded to any of my messages.

nocturne agate
#

The Discovery summoning bug is still there - I updated the game and tried using Discovery officers on the bridge and summoning is still not working with them...

earnest crest
gusty nexus
#

This is my issue

earnest crest
#

Very common bug to see right now, it's tagged in this channel even. For your specific upgrade, you need a lot more trit than is shown.

terse canopy
hollow stirrup
# proper matrix

I'm having the same issues, i reported it to them, they said they would fix it but it's been 3 days and i still have the same issue. And even getting more rss and materials, i'm still not able to upgrade/tier up my ship

earnest crest
#

post a SS of what you want to upgrade

hollow stirrup
earnest crest
#

your upgrade might be different from the others, need to see the SS

earnest crest
#

You almost certainly need a ton more trit, and your gas looks low too

hollow stirrup
#

Hummm so it's showing too different from what it really needs, is it?

earnest crest
#

yes

#

the client is applying all the factions efficiency bonuses before the costs rather than only the applicable ones

hollow stirrup
#

That's too frustrating

#

Because it's not easy to gather all we need and when we finally get it, it's not enough

earnest crest
#

yeah, it's a bug, been there awhile too. Maybe next patch 🙏

hollow stirrup
#

I hope so! Thank you very much!

hollow stirrup
cerulean trench
#

This is rediculas

#

how does this happen

#

My borg barot officer captain ability is supposed to increase my crystal minning speed by 60% but it registers As increasing it by 150%

#

then i changed the officers on the bridge and instead it went to

#

135%increase

#

but the next day it said 60% agian

#

now its back to 150%

earnest crest
# cerulean trench how does this happen

Officers have synergy with each other. If they are in the same group, a side officer will boost the Captain's Maneuver by an amount listed above the yellow line.

cerulean trench
#

ohhhh thats what synergy means lol

#

cool i didnt know now i need to try that out lol

runic field
#

How mean times do I have to clear the newest, news letter? Five or twenty times????

inner kayak
#

Server 43

earnest crest
#

I'd try changing planets

green falcon
#

(55) Auto-grinding, iow parking a ship in hostile territory, has not scored any credit since the update. Same issue in today's hostile hunt. Is this an issue across all servers?

worthy sigil
#

Someone help me with the math here..... Due to the rss calculation bug for upgrading components, I kept adding tritanium until it went through. The upgrade window told me I needed 834,600 tritanium to upgrade, but it cost me 1,149,644,444. With all the efficiency research, I would have thought it would have cost a lost less than that. That difference is staggering.

#

I mean, without the research how much would it have REALLY cost?!

earnest crest
#

your numbers look wrong. 834k shown, but over a billion actual? That's not right

worthy sigil
#

Ya think?!

earnest crest
#

yes, what level are you?

worthy sigil
#

I mean, it IS a Kelvin.....

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I'm a level 43. I think I need more research for 4* ships and Interceptors in particular. I've been focusing on Explorers for quite a while due to Ent and Jelly.

#

Still, the difference between what's shown and what it actually cost is ridiculous.

earnest crest
#

Are you sure you didn't record the numbers incorrectly?

worthy sigil
#

No. I'm quite sure. I looked at my Trit inventory before the upgrade, and after. I had 1,178,468,749 before the component upgrade, and 28,824,305 after.

earnest crest
#

I mean the initial shown upgrade cost

#

what did you upgrade?

worthy sigil
#

Nope, that's what is showing. 834,600. I upgraded the Impulse engines. The warp engines had the same numbers, but I felt Impulse would be more useful.

earnest crest
#

what tier is your ship?

worthy sigil
#

T4 Level 20. I was going to look up the costs on STFC.space to verify the costs.

keen surge
#

what module was it?

dawn brook
#

Has anyone had a new player suddenly take over the account of an existing player. Through research, it is not a hacked account. This has happened 3 times now.

Our newest member had only just created their account and they found themselves already a member of our alliance, and they were immediately lvl 19.

Our new player has created a ticket so hopefully we will get aresponse.

We have watched these new members for suspicious activity, but they have not betrayed our code, or roe, and have been good players.
This is a perplexing issue.

earnest crest
#

t4 to t5 impulse engines, base trit cost is 2.6b

worthy sigil
#

Yeah, I just saw that on STFC.spcae. So there WAS a huge savings over the regular cost. That's the good news. The bad news is still that it's showing such significantly different costs upfront. I guess I'll have to go by STFC.space's numbers from now on and stop relying on what the game is showing me.

earnest crest
#

what are your Faction Ship Structure research levels? station tab

worthy sigil
#

Fed is 6/10 - 43% - So 2.6B-43%=1.48B.

EDIT: Wow, my math notations look so dumb..... I need sleep. Never do math on 3 hours sleep. LOL

earnest crest
#

post a pic of your warp engines too, please

keen surge
worthy sigil
#

I'm sure I have other research affecting it as well that would explain the difference. I've never really done a deep dive on the math before, but I will be doing that from now on.

earnest crest
#

also, that's not how efficiency is calculated

keen surge
#

I reckon you read a M as a K though..

worthy sigil
#

Aren't the percentages listed the amount of "discount" you get from the base costs?

earnest crest
#

yeah, there's no way to get it to 834k shown

worthy sigil
#

Ya think?! Hence the problem I'm having.

keen surge
#

No, they're efficiency increases.
Efficiency being represented by the formula: efficiency = output / input, which we can re-arrange for our purposes as: base cost / efficiency = final cost

earnest crest
#

CostFinal = CostBase/(1+totalEfficiency)

#

there's not enough efficiency in the game to lower the cost to 834k. You have to have made a mistake in your data collecting

worthy sigil
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In the past month, when I went to upgrade a component, if the cost shown was wrong, it would let me attemp the upgrade, then it would correct it and increase the cost, then I could buy the component after raising my available rss..

worthy sigil
keen surge
#

what is the Romulan and Klingon Ship structure research at?
I'm betting combined about 85-86%

worthy sigil
worthy sigil
keen surge
worthy sigil
#

So the displayed costs are the combination of all three? That's nuts.

keen surge
#

So level 6 is 43%, or combined 86% (as predicted, pay me!)
So base cost is 2600M, displayed cost was 834.6M, incorrect efficiency was 86%.
So displayed efficiency was 2600/834.6 = 311.5% roughly, less the 86% that shouldn't be there: 225.5% efficiency.
2600M / 2.255 = 1153M, which is pretty close to what you saw as actual cost (there are roundings which make accuracy less than 100%)

#

oh, warp? I though Cand1e said impulse. Let me check those numbers again.

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OK, still 2.6B, phew.

worthy sigil
#

Ok. So now that I know where the bug is, I can easily do the corrections in the math going forward, or until they fixed this evil bug.

worthy sigil
keen surge
worthy sigil
#

I took a screenshot of the Warp Engines just to show what the window was showing me.

worthy sigil
keen surge
#

for now 😅 G4 costs get a bit absurd

worthy sigil
#

No joke there. The costs are insane. There's no really good way to get it all with just grinding/mining.

#

Looks like I may have to finally learn how to raid better. 😉

civic dagger
#

There seems to be a ‘bug’ that has matched US server 47 against US server 44 except that somehow Scopely sells packs to server 44 that are 10x better than server 47 packs. Older servers get WAY more in their packs….but 44 is only 4 months older!

glacial notch
#

Quest "Quid Pro Quo". Can't select the Nausican Radar. Have had this problem before. Even zoomed in to highest setting it selects the station and not my target!

spiral venture
glacial notch
#

Arrow buttons just move the screen around. But still stuck on the space station.

spiral venture
#

These arrows

glacial notch
#

It Won't Select my Enemy Target. It Always selects the space staion.

spiral venture
glacial notch
#

Oh I see. Thx!

fierce elm
#

Is this a bad joke? Isn't it impossible to kill this many hostiles in the time period?

steady rivet
#

Game freezes when going to another location as in when switch screens from one screen to next

desert thunder
#

Lag lag lag. Can it not be fixed? Scopely makes hundreds of millions off of us. I'm having urges to throw my tablet because of this. I just close the game and play some cod that runs buttery smooth.

steady rivet
#

Why did they get rid of alliance assistance button on home screen? Now have to push way too many buttons to help and get back to game play. It's not even a big space to take up . Totally lame

red hornet
#

They are joke company , to many 3rd party services needed , been going through firewall logs to see what ad service types the game is requesting ,, app.adjust is just one off and I found a about 4 others , well they how bad of a joke they are

pine cargo
#

But I see players continue to spend. Even so many bugs

rose raptor
#

This may have already been discussed here and it's just further back than I read, but I found a way to get past the Insufficient Resources glitch for Trit, at least. I'd think it would work for Par and Dil, as well. I knew Trit had been the last RSS it said I needed, so even though it now said I had enough, it still said Insufficient Resources. So I went to my Resources Tab and used a Trit Token and went back. Worked perfectly.

solid flicker
#

II wouldn't trust scopely to make a bug free tic-tac-toe game. They have all this money and truly do not care about fixing the problems and keeping the community happy. It is just a cash grab at this point, seeing how long they can drag ppl along. --Love the support chat responses "sorry we can't compensate you, but we will forward your information to the devs "trashcan" lol.

rose raptor
#

I agree.

keen surge
civic wyvern
#

3 days now, game won't load, since upgrade, typical instruction from Scopley tech, check your wifi, shut down apps, boot your game, hard boot your game, cut wifi on and off, everything already done twenty or thirty times before contacting them, if you still have problems contact me again, I see people in this thread complaining about the same glitches I was experiencing before it stopped loading altogether. Stops at 70% load up. FIX YOUR UPGRADE THAT WAS SUPPOSED TO TAKE CARE OF OTHER ISSUES NOW CAUSING GAME LOCK OUT ON SOME SYSTEMS

signal sorrel
#

Anyone

solid flicker
#

It only locks you out of the game if you haven't bought enough packs lol

signal sorrel
#

Anyone else have bug where clicking on separatist crashes game everytime?
How am I supposed to complete ticket event??

civic wyvern
#

Not laughing burn, maybe you could contribute and be part of the solution rather than playing the clown

solid flicker
#

there is no solution. scopely does not care.

civic wyvern
#

In case your interested burn, the snap shot you provided of need to be level 3 to to unlock daily goals is how it started for me,

solid flicker
#

many people are experiencing the same issue. Multiple tickets have been posted by me, and others with standard we aren't gonna help you boiler plate messages.

#

I'm not a big spender in this game, so don't really expect them to ever reply with anything useful.

wheat ledge
#

anyone notice that the auto-kills are not scoring for the BPS event today? Also not getting faction rep for auto-kills as well. Only for user initiated attacks.

#

I do see this is several chats saying Scopely disabled the auto-grinding for events ... which is garbage for those folks who cannot spend 12 hours a day on the game. 💩

forest wagon
#

i won, but got destroyed?

keen surge
# forest wagon i won, but got destroyed?

That's normal if you're using any abilities that can increase your hull health. Common examples are either Leslie's captain maneuver or Kirk's stat bonus (which if it takes you into the next health stat bonus tier for the ship will add additional hull health). Once combat ends this bonus is removed.

forest wagon
#

ah cool

safe gazelle
#

What's going on with the insufficient resources after spending lat, it's bugging the life out of me can't progress the antares to complete the event?
Anyone else having this issue?

#

Fml just read back... Ignore me 🤣

mighty elk
static gust
#

My ships will not cloak anymore... my Enterprise or Bortas....

static gust
#

No mate, any dock

earnest crest
#

Clear localization, and check your inventory for how many tetryons you have.

vernal torrent
#

In Adelphi this one 32 Swarm has survived any debugging yet.

limpid fulcrum
#

Too much slowdown, impossible to play correctly!

earnest crest
static gust
grave yarrow
#

Tilted station or tilted realta?

ebon glen
#

if dev team forgot we lag, just, WE LAAAAAAAAAAAAAAAAG.

#

🇱 🇦 🇬

blazing ledge
#

Issue with upgrading ships. Shows have enough then says doesn't and changes requirements reported 2 weeks ago during spend event

earnest crest
#

A very common bug that's pinned in this channel. The first screen is wrong, the client is incorrectly applying all faction effic research to the cost before displaying it to you. The last screen is the client trying to show a corrected cost for your upgrade.

vernal dawn
#

Really, Scopely? I spend Mycelium going to a system, then I can't summon a ship because the game can't calculate the cost and the solution proposed is that I use officers that don't reduce cost of summoning? 🤨

earnest crest
#

until the bug is fixed, yes

vernal dawn
#

Last I've heard from Scopely is that the problem had been hotfixed? I have no new client to be downloaded so I'm assuming I have the fixed one.

earnest crest
#

ah yes, good point. If an update is available for you, I'd try uninstalling/reinstalling the game

narrow bluff
#

Has anyone else been having issues getting the Discovery ship to jump? Even though you have more than enough materials?

I keep getting the error message that I have to update/ upgrade my app. I've got the most up-to-date version available.

distant flower
#

I had trouble logging in this morning. BP scoring has stopped. The last update removed my ability to include attachments on the complaint reporting page even after messaging CS. This sucks though because I waisted 20 tickets for something that's not going to score.

distant idol
#

LAG/FREEZE/CRASH REPEAT!!!.......STOP FIXING THE SMALL THINGS...FOCUS ON THE MAIN....BECAUSE IF I CAN'T PLAY NONE OF THE SMALL THINGS YOU FIX WILL MATTER!!!!

earnest crest
distant flower
#

The last 6 weren't. I just figured it out though. I only score when hitting Rom's.

full kettle
#

Spend Latinum isnt working for the Recruit Rom: SLB. Spending latinum on the speedups for the research doesnt appear to be registering

snow kite
#

my ship is stuck

#

it has my best crew and riker i cannot do armadas not to mention my 1.4 mill ship

grave yarrow
#

then you have to message C/S

snow kite
#

cs ???

#

contact support allready did

#

a day before they can get back to me

grave yarrow
#

Then all you can do is wait

snow kite
#

thats f ed up man

iron verge
#

As said above, spending latinum isn’t scoring on the recruit Rom SLB.

olive parcel
#

Lat spend not working for me and some alliance mates but partially working for others... (research, but not building)

oak lagoon
dreamy frost
#

I’m so sick of this pos game. Can’t update anything!

earnest crest
#

A bug's affecting your client's ability to display the correct cost to you. You need more Trit for both upgrades, a lot more.

terse canopy
#

The Latin alphabet DOES NOT WORK , a lot has been spent .. No points awarded

steel drift
#

Same here. Deleted my original post because it was not an instant spend. So I went and did and instant spend.... NOTHING!

#

Seems whoever is first on the list gets it. My LB only has one person, as well.

covert pulsar
versed mauve
#

Latinum spending is not counting in the current recruit rom slb

glacial notch
#

Server: Targ-56 getting huge lag

amber forum
#

Spent 7k lat on Augur upgrades and got zero points. Thanks scamly for a wonderful event.

sturdy zenith
#

can you please bloody fix this already? what is it i have insufficient amount of? 😡

grave yarrow
#

You need more tritanium

amber forum
#

Trit

sturdy zenith
#

Requires 207M. Got 208.4M. How is this not enough?

#

It doesn't even work with 228.4

amber forum
#

Scopely redux math doesn't work

sturdy zenith
#

then Scopely should fire the dev team and hire somebody with background in lower mathematics...

#

Exchanged another 60M of trit. It still bloody doesn't work, not with 288.3M. How much more do i need?

earnest crest
#

as a non-faction ship it'll be affected by the bug harder than a faction one, I'd start with doubling what's shown

sturdy zenith
#

are you kidding me! 😮

earnest crest
#

if your research is strong, it might require triple

sturdy zenith
#

i ain't spending that kinda rss on franklin-a. it's more than capable of taking down lvl43 swarms so i'll stick with what i have, i guess.

thanks for the advice, @earnest crest !

vestal bay
#

My “instant” button for spending lat is greyed out, therefore I can’t use it for the event.

grave yarrow
#

Not a bug, intended

vestal bay
wise nacelle
#

Spent 180k and no points

leaden granite
#

Rom lat event broken

vapid thistle
#

It for instant builds not speed ups

tender holly
#

I have instant tiered my legionary and received no event credit either. I have also instant built a building and received no credit either.

#

The only lat credit I received was to instant repair.

worldly lintel
worldly lintel
#

If you did a bunch of research before they pulled it it’s a nice advantage

unique sky
#

Someone broke the cloak 😄

worldly lintel
#

Yup since the arc client released

past pebble
#

My tokens are given in the hundreds but priced in the thousands to purchase rewards

past pebble
grave yarrow
#

They give you 2k in total

#

Seems fine

past pebble
#

Ok

tacit orchid
#

My Meridian is stuck in the middle of Thaylen Alpha and I can't recall it. Please help 🙏

cerulean coyote
#

the disco summoning bug's hot fix update wasnt pushed to the beta channel on playstore?

rotund mulch
#

there is way to much lag today and i think it all started with the server vs server events.

torpid pond
#

server 49 is pretty much unplayable, server is laggin out and quitting every time I load the game

worldly lintel
# past pebble Ok

Unless you had leftovers from last month? Those are different and won’t work this month

upper light
#

When you go to unlock a trait, the back arrow is broken and and the only way out is to reset the game.

#

This is on PC I guess since there is no back out arrow from the OS level like Android would have

tawny sigil
#

I just spent lat on a station upgrade and got no recruit Rom even points. I'm guessing that scoring isn't working again?

earnest crest
tired breach
#

I keep trying to collect the mission Fire Sale and this keeps happening...

#

I restarted the game and I have the mission available now. But I did get stuck in that loop until I killed the game.

ebon glen
#

and also getting error 429 until killing the game... all the lag is really boring... and still no official statement, like they really don't care about fixing it Oo

teal harbor
#

Summoning isn't working. My game is up to date.

atomic kayak
#

can devs fix this?

grave yarrow
#

They havent for like 2 years now

#

But you need more ore

past pebble
#

When are you guys going to fix the bug on which when we go the upgrade something it says we have insufficient funds even though visually we have the requirements

grave yarrow
#

Probably never going to fix it. You need more crystal though

solar warren
#

I have the same thing. 1.3bn trit listed for pilum gun upgrade. Actually needs 1.6bn. So is some research not applied and I'm losing out? Or is the display wrong and if so, why?

grave yarrow
half pelican
#

hey scopely can you please fix the goddamn game because the game lag its really infuriating it doesnt let me play the game nomally its totally imposible to play the game now by doing the most simple stuff it starts lagging and then the game crash. please fix this mess.

#

and by far of what i now its not my internet problem because i run youtube and other stuff really well , its the game that starts lagging in a state that is unplayable during hours.

#

and the horrible lag tarted since the new update came out, please fix the game

fair linden
#

I'm having the exact same problem as Darth Sayden. My internet is fine and responds to all other apps without problem. But this game is just un-playable right now.

tacit barn
#

So why can every one else see my cloaked ship
Whats the point in cloak now

fair linden
vague echo
#

so how do you load a game back onto phone after you clear the cache on your phone?

#

oh yea been having that red thing as well

fleet ruin
#

Okay I know about the rounding errors, but why is this failing?

keen surge
keen surge
vague echo
#

either have had the yellow there or the red interent wait icon most of the day

gaunt nacelle
#

Not only do we have a ridiculously boring arc but now I can't even stay in the game since it keeps freezing and locking up.
Good job scopley, good job.
Doing your best to kill your own game.

half pelican
#

A great way to put it kooky, the game is a total mess. and i cant play still during all the day

#

it just starts to lag and crash, scopely really doesnt care about the game because all of this started since the new update came out and theres is not a single response since day 1.

somber trench
#

Fix the connection issues. I play another game that has a much bigger impact on my device and data than stfc and it works fine.

Your game is unplayable

spice night
#

Someone earlier posted this same issue, that was supposed to be extinct 6 months ago. Scopely, fix your god damn coding already, the game is no long playable with ALL THE BUGS that were introduced (once more) in the last patch. <@&509691205798592532> please pass this by to the Devs if you can, this is beyond ridiculous…

thick sandal
# fair linden Please fix!!!!

Was just going to say the same thing took me 10 minutes to trying to recall a ship and couldn't so they got killed because it went OPC with me trying to recall it.. And I've almost attacked players on accident due to the fact that lagging so bad that shows an empty node when it's not they really need to do an emergency patch

vagrant gorge
#

.
AAAAAAARRRRRRRGGGGGGGHHHHHHHH!!!!!!!!!!

crystal saddle
#

Same here

native oyster
#

I’ll just go ahead and add another entry to the hundreds of times this exact bug has been reported and ignored in scopely’s own bug-reporting discord channel.

My alliance participated in a territory challenge today, during which my game crashed and exited over 30 times. That is not an exaggeration.

This game is literally unplayable.

There are dozens of serious bugs that have been in the game for ages. None are ever fixed, and more are added all the time.

The bugs will only get fixed if developers are actually assigned to work on them. It is painfully obvious that this is not happening.

What good are new features in a game that is literally unplayable? Assign developers to fix bugs.

summer fossil
#

People in my alliance are still having this bug

earnest crest
# native oyster

A very common bug caused by the client's inability to show the correct costs. They're working on it already, but a workaround exists by having more mats/rss than shown. In your specific case, you probably just need a bit more common gas to proceed with the upgrade.

native oyster
earnest crest
native oyster
#

You’ve got to be kidding me. On ios safari, the scrolling on that page keeps getting stuck. Even their list of bugs has a bug. They really need to get a clue

#

You literally can’t look anywhere without running into a bug. Just pick one broken thing and fix it. Is that too much to ask?

prime cargo
#

I can't see into the system my station is in. It keeps loading a different 3* TC system.

#

game reset fixes it.

fathom cliff
#

Ghrush seems to be broken since the last update on Android

raven tinsel
#

Is the game working it will not load

zenith shuttle
#

g'day all. do camping kills not count for the hostile events anymore? or bug? 🤔

zenith shuttle
grave yarrow
#

Probably forever

marsh edge
#

Here also bug that is forever now 😫

finite wing
#

Seriously hope they are working on the latency issues after the arc update came out last week.

ebon glen
#

🇱 🇦 🇬

#

lol stuck on this for 5min now...

finite wing
#

takes 10 mins to kill 3 hostiles

#

glad theres an event on, where you have to kill hostiles.

tidal jewel
#

Hello there, my ship pas locked on a system, impossible to recall, or moove him

#

How can I get my ship back ?

hybrid rain
grave yarrow
#

you need more tritanium

earnest crest
upbeat rampart
#

Cargo bug

#

Saying my big miners 2m should be over 4

grave yarrow
#

What exakt ship and what tier?

upbeat rampart
#

Rom miner t4

#

Meridian is maxed

grave yarrow
#

G4?

upbeat rampart
#

Oh yes g4

#

It’s like all my cargo research been wiped off

grave yarrow
#

I checked the base values and it kind of makes sense. Theres not enough research to boost 1.7m to 4m.
Are you missing an officer maybe?

upbeat rampart
#

Mine always been more then 4 m

#

Even my normal miners are 2m fixed

grave yarrow
#

They arent fixed to 2m, they are rounded down

#

Lemme calculate with research. What ops are you?

upbeat rampart
#

46

grave yarrow
#

Base value x only cargo increasing research is 2.743m.

#

Small boost by syndicate you never get to 4m

#

You sure you aint missing an officer?

upbeat rampart
#

😂

subtle jacinth
#

game is unplayable on my android for 2 weeks now. takes ages to load, crashing, 20m to refresh a node. s10e. ppl are taking vacations off the game since its so horrible.

upbeat rampart
#

No it’s bugged I know my cargo were all over 3 m at least

grave yarrow
#

With the research and syndicate bonus there is 4m is impossible without stonn, 2of11 or 4of11

upbeat rampart
#

What about Meridian then

#

What’s the base cargo on that maxed

grave yarrow
#

1.176m with research --> 1M

#

The Displayed amounts are correct.

upbeat rampart
#

I’ve sent a ticket anyways

grave yarrow
#

Because the game is working as intended?

upbeat rampart
#

If they ever reply

#

Nope it’s not

grave yarrow
#

It is. Without officers those are the correct amounts

upbeat rampart
#

My cargo never been this low

grave yarrow
#

Even the 51 guy on my server has a 1m meridian only

#

Without officers

#

Because there aint more research to increase it

#

Only officers

upbeat rampart
#

Hold one will see if I can find old ss

#

Mine 1m without Officer now should be 1.6

grave yarrow
#

You got a screenshot or where did you get those numbers from?

upbeat rampart
#

Have ss of it saying 1 m now looking for old ss brb

oblique frigate
#

Cloaked ships are still visible to other players

upbeat rampart
#

When I was 44 ops

grave yarrow
#

Any screenshot of the whole bridge loadout?

upbeat rampart
#

Now

#

No sorry old photo

native oyster
#

Anyone had this issue before?

grave yarrow
# upbeat rampart

as this ship has 65 warp, it has scotty and is your G3 Faction miner. At a higher tier than you told me
Then of course it has more cargo

upbeat rampart
#

Don’t have scotty on

grave yarrow
#

On this ship you have as there is no miner with that range

upbeat rampart
#

That’s warp 120

#

What 😂

grave yarrow
upbeat rampart
#

Don’t know know summon

grave yarrow
#

It says 65 on there

upbeat rampart
#

😂

grave yarrow
upbeat rampart
#

Look

grave yarrow
#

But

upbeat rampart
#

Warp 70 on miner but I’m mining warp 160

grave yarrow
#

I know that is possible

#

Even though I cant even access those systems yet

#

But again, its not about whether you can reach something or not

#

Im analyzing the ss of yours to determine your ship and tier

upbeat rampart
#

Your the one saying about warp 65

grave yarrow
upbeat rampart
#

That was before I did plus 5 research

grave yarrow
#

Which can only be a faction miner at T8

upbeat rampart
#

Omg

grave yarrow
#

A g3 miner to add to that

#

And a T8 faction miner has a higher base value

upbeat rampart
#

T7 warp 80

grave yarrow
#

Is that from right now?

upbeat rampart
#

This one is yes

grave yarrow
#

So there is warp increasing research involved, right?

upbeat rampart
#

Yeah

#

Plus warp

grave yarrow
#

So, what are you trying to show me with that screenshot?

#

The values for cargo and pc are also correct on that one

upbeat rampart
#

Your said about warp 😂

grave yarrow
#

Which leads to the fact this miner had Scotty on it and was at least T8
Which then makes sense that the miner had 2.6m cargo

#

But sure, lets take the 2nd screenshot you put in

grave yarrow
#

What ship is this?

#

Probably T7 Faction miner?

keen surge
# upbeat rampart Now

The client is truncating cargo values now. So 2.6m shows as 2m, even 2.99m will still show as 2m. So that one is "correct".

If you feel like your other miners are showing too low even with truncation and want to spend a little time working through the numbers, you can pm me and I'll work through all your bonuses with you as well as a way to get a more reasonable estimate of actual current cargo capacity.

ebon glen
#

3 times in a row I'm stuck loading something... playing is REALLY boring with all that lag... thinking about stop playing...

light terrace
#

My DVor Feesha which I am trying to upgrade the cargo bay, states that I have the required amounts to upgrade. However, just like the Discovery the other day, says I do not have the resources. Do I need to delete the current android app and reinstall or is it a known issue to be released on a future date?🤨

earnest crest
past pebble
#

Three members of my alliance over the last two weeks have had 12 hours Shields fail overnight and in result getting raided

spring patio
#

👀

terse canopy
#

Why does the account binding always fall off on Android

warm grove
#

Since last update every page switch seem to take longer and makes playing extremely annoying. The loading process is quite high. And no, I don’t have issues with my internet provider 😬

warm grove
cerulean coyote
#

On March 11th a hotfix update was supposedly pushed to fix the discovery summoning issue. Where is it?

ebon glen
#

they don't know, like all they are doing 🤷

sage oracle
#

Dvor's ability tool tip is wrong

native oyster
earnest crest
#

Not sure what happened to the summon hotfix. And yes, stuck ships are on the short list of known bugs.

violet nebula
#

Ships won’t upgrade

grave yarrow
violet nebula
#

Did u get it

grave yarrow
#

No

native oyster
grave yarrow
violet nebula
#

Thanks

late hatch
#

I did not get a Disco event.

unreal lantern
#

is xsola service offline? hanging in loading screen since half an hour

analog oxide
#

Is there any plans to fix the notifications issue?

analog oxide
spice night
analog oxide
#

Sucks to miss out on Armadas left and right

spice night
#

I only get the "Away Team ready", Zero node and ship repaired notifications

analog oxide
#

Yup

spice night
#

Not even station attacked

#

That ain't no bug

analog oxide
#

No battle/armada notis at all

floral mason
#

duplicate event ticket gift, idk if this is intentional

random hornet
#

Why?

earnest crest
#

why what?

spiral venture
# earnest crest why what?

I think they are referring to the fact the node can’t be scanned or attacked because the player level isn’t loaded. Just a guess tbh idk what they are saying either

earnest crest
#

the player's too low to do that

sage oracle
#

Are cloaked ships supposed to be visible now?

earnest crest
#

nope, if you're seeing some, that's a bug

sage oracle
#

Grey ship is a cloaked one

#

My alliance mate grabbed that last night, but several of us saw it

#

And just heard 9f another report of that

spiral venture
#

Check the node itself there’s no level attached to it. I think that’s the issue 🤔

long flicker
#

When will notifications get fixed?

clear wraith
#

So cloaked ships are visible now? Really?

scarlet jasper
#

Yep

#

During TC a couple days ago

molten salmon
#

Would like to hear a suggestion as to why everythings further complicated by the red and amber connection alerts and constant wifi disconnections on my mobile phone with the wifi router sat 10 feet away.. often , especially during armada events its 2 or 3 minutes to open chat to type anything..
been a lot worse since last update.. and webpages open fine in the meantime..

unreal grove
#

I just want access to my Station/base I downloaded a fresh game how do you link this "New game to My other L27 !!
Because all I get from CS is they need extra information I sent a screenshot of the game id, the system location, my in game name,
🙏🏻🤞🏻 🖖🏼

Once I get back control I can run the game through Google play!

dull terrace
#

I sent my dvor to a mine. When the ship arrived after 5 minutes, it attacked the player who was meanwhile on the mine. I actually thought this was eradicated 2 years ago?!

fair trellis
#

Are there issues with event scoring today?

#

Specifically on the armada event

glacial notch
#

On a PC. Clicking around the map looking where to go with a ship. Have a ship selected. The ship suddenly takes off and starts going where I am clicking leaving its mining node or battle. This is Kind of a pain. Now you have to try stop the ship which is now randomly warping to where you were just looking. You don't tell it to mine or to go it just goes where you are clicking the map.

earnest crest
#

double clicking can send a ship to space, I suspect your mouse is broken

steel drift
#

Having, what I am pretty sure is, an issue with Recruit Rom event. 20-24 level range. We have a level 28 in first with a 350k lead over the player in second.

I don't think that is supposed to be?

#

49 Kendra

#

All other players seem to be 20-24, anyways.

acoustic flume
steel drift
#

An alliance member mentioned that may be the case... I understand how most of these events work where the level you start at applies. Feels like a good place for an exception, though.

Kick in the eye for everyone on the board.

acoustic flume
steel drift
#

They are still gaining. Not that it matters but yah...

#

455k gap now

thick sandal
#

Ya not a big just used the event to level and gain prob in both theirs now but u won't have to worry about them next time

tacit barn
#

What is the point of cloak again
Mind you, im not even in the system and can see him sitting there

flint flint
#

Server 184 is really struggling at the moment. Ships are constantly being displayed in the wrong location, including my own ship. Twice I had my ship destroyed by a war army ship that was never displayed at all! I am basically flying blind now. Also getting stuck in battle mode far more often than usual. The game is pretty much unplayable now.

native oyster
#

What is the deal with the data nodes in server 35 not being shown 100% of the time?

#

All augment space doesnt have any nodes before frantically clicking around like a frog on coffee

earnest crest
olive canopy
#

Settings not the problem. If everyone on different servers are experiencing the same problems it is a game problem. Alk the bugs of a year ago are back after last update. Seriously, is Scopely actually seeing all this?

#

Game wont even load now for an hour for me. Keeps getting stuck at 70%

earnest crest
#

everyone's not experiencing your problems, I'm not, and his "missing node graphics in augment space" is a something I've seen before from people with incorrect graphics settings.

olive canopy
#

Speaking to friends on different servers, all got the same problems

ionic onyx
#

Why is cloaking not making me invisible to enemies.? Seriously I paid good money for this and scopely is not delivering on the invisibility part of the cloaking device.

safe gazelle
grave yarrow
#

You need more Tritanium and a bit more green gas

#

The client has a display bug due to applying efficiency research to component costs that it shouldn't. The error message and new, higher cost is normal. Rest assured that the server will take the correct amount of resources and mats away when the upgrade goes through. Avoid the popups by having more mats/rss than initially stated.

molten violet
#

Piling on to notifications not working. Scheduled mining notifications work, which clearly means my notifications are enabled. Push notifications do not. No attack notifications, no base hit notifications, no armada notifications. I get the same tired response from in-game support about it being outside of Scopely’s control and to check my battery. Many in my alliance are also dealing with this and are becoming dependent on msging with Discord for armadas. This is either an Apple issue (I’m on iOS), a Scopely issue, or a 3rd party push provider issue; y’all need to get tech support together to identify root cause because this has been broken for months.

signal belfry
#

I've been having the same glitch for weeks. I do wish you'd fix it. There's no point in having to cash in chips for RSS when they aren't required for the transaction, nor is there any good reason for having inaccurate displays for something as basic as ship upgrades. Do better scopely!

tidal tartan
#

@signal belfry see above for explanation. In your case, you'll need more Dil.

ebon glen
#

guys... no more lag ?!

#

ok, lag has been fixed for me 🙂

stuck zealot
#

So, what do you think I'm missing here? If I'm not able to fix that I will miss the event...

grave yarrow
#

You need more gas

stuck zealot
#

Oh man , already hard enough to get that staff together....so disappointing scopely performance

drifting lodge
#

Still experiencing extreme lag... anyone else?

stuck zealot
#

Yes true, Lag is extreme compared to last month

rich flare
#

Yup the lag on 162 is horrendous. I’ve given up trying to play. No BP for me this month again. Stopped buying packs months ago as well.

drifting lodge
#

It is so frustrating to try and play these days. I am missing a lot on content just trying to play the game. The lag is unbearable and it has been several days. Damn has Scopely ever heard of horizontal scaling...sheesh the lag sucks!

olive canopy
#

Lag is very bad since update for me. Also 'default error 5' message constantly popping up

drifting lodge
#

Same here...and the 'comnection error' which requires constant restarts

unreal pilot
#

Cant upgrade any ships. I have more than twice the amount of resources needed, in some cases more than 10x and it still says “you do not have enough resources”. This is not a display bug, this is research or something else being completely broken.

near juniper
#

Where do I Cash in the 1b parsteel token?

grave yarrow
#

Ressources tab

earnest crest
near juniper
#

Resource tab doesn't have a 1b token reclaim

grave yarrow
#

Reclaim? You mean, you used it but want it back?

near juniper
#

I can't use it

earnest crest
#

what level are you?

near juniper
#

37

#

I got them from the events

earnest crest
#

this is mine, what do you see?

near juniper
#

Yes, that 1b token . I have 8, but can't use

earnest crest
#

what happens if you click on it?

near juniper
#

Ok, that works. Wasn't done through the resource tab. Thanks

unreal pilot
#

@earnest crest I understand just fine. With more than twice what’s necessary ALL of these should be working

earnest crest
#

You don't have enough rss, I'd open up a bunch more trit/dil.

unreal pilot
#

Maybe you’re not reading, i have more than 2x what’s needed. There is no research that gives a 100% reduction. At least not one that I’ve got.

earnest crest
#

Let's go over this, since you aren't willing to go the easy route.

#

Post your Faction Ship Structure researches(station tab)

unreal pilot
#

Ive tried the “open more trit/dil”. It still didn’t work, so I spent it on research instead since that doesn’t appear to be broken

earnest crest
#

you need to open even more than you did

#

there is no single research that increases efficiency over 100%, but if you had 3x of them, it can happen

#

all 3 faction ship structure researches are being applied to your jelly's upgrade

#

None of them should be applied.

#

what level is your territory research Optimized Ship upgrades, center row?

#

What levels are your station g4 Explorer "Pure" researches?

unreal pilot
#

Zero, I don’t have access to those

lethal sorrel
#

Odd one here... that says 4* UC materials in the pic, but the Mk6 grinder in stfc.space says rare 3*?

#

Mk7 looks more likely...

#

But looks like you should have enough rss/materials...

unreal pilot
#

Mk6 is what you have, mk7 is what you’re upgrading to

lethal sorrel
#

gotcha

earnest crest
#

Station research, Pure Trit/dil, what levels are those?

lethal sorrel
#

could try opening some extra dilithium... but my understanding was so long as you had enough to cover the base cost, it'd go through?

#

unless there's a research that's chucked itself into reverse somewhere

unreal pilot
#

Forget it, I gotta get to work. Wherever the research is being misapplied, try to get them to fix it. It appears to be causing a lot of grief for many people.

wheat cradle
#

Not a Biggie but has anyone seen an indication the custom emojis will be fixed?

limber ermine
#

I am trying to update my Dvor Feesha and it has more than enough resources and your system says it doesnt. It even has the green plus sign!!!!

earnest crest
#

You need more rss, there's a bug that's affecting the client's ability to show the correct costs. It understates them by a lot in some circumstances

lethal sorrel
#

not enough trit/dil?

lethal sorrel
limber ermine
#

It was the trit that wasnt reporting properly.

#

I have done it twice now and it seems it is the trit that is reporting incorrectly.

past rivet
#

Can someone please explain the math to me

#

Last time I checked 90 doesn't equal 100 unless I'm doing diff eq

spiral venture
#

One was yesterday, one was today

past rivet
#

Ahh ok ty

foggy bloom
#

Officer recruit Heroic not scoring properly again

pure ruin
#

Just cashed out 400k g4 mats and got no points

#

In BP or acquisition events

vale heart
#

Just cashed in 1m g*3 crystal and got zero points in BP or acquisition events! 😡

ebon burrow
#

Received no points for 3* gas & crystal.

lethal sorrel
#

every week, without fail 😂

graceful cradle
#

Getting really annoying

grave yarrow
#

you need more trit

graceful cradle
grave yarrow
#

Nope, if you only have like one or two million trit/dil extra it wont work

lunar lake
#

Getting that resource error for uncommon as well.

terse canopy
#

I am very tired of downloading for 5-10 minutes

#

A terrible update for the last two or three weeks, everything just hangs and slows down in the game, the binding of the Google account flies off and much more..

spiral venture
gentle ruin
#

Checking for a friend, is their a solution to this?

earnest crest
#

there's a workaround listed right in the SS

sand fjord
#

How can ship C not reach that node. Its mining next to it lol. Sever 51

Edit restarting cleared whatever was going on

burnt garnet
#

disco upgrade

grave yarrow
#

@burnt garnet you need more trit

long reef
#

Just tried to promote an officer but because I didn't have enough XP I was asked to use 7k Latinum so I did but nothing happened. I repeated this several times and noticed I have just been robbed of 40k Latinum. Please help

spiral venture
red dragon
#

If I have a 5% chance to get a lucky pull in a Premium Recruit Chest, and a 5% chance to get an epic officer, why do I get at least 10x more epics than lucky pulls?

red dragon
#

I mean in a game that charges money, shouldn't their reported numbers reflect reality?

grave yarrow
#

Again, RNG
Its RANDOM

red dragon
#

Ok but you do understand that over a large enough sample size, you can make certain definitive statements about the accuracy of their reported numbers? I don't care if the odds are much lower, I just don't like being lied to

grave yarrow
sterile flicker
#

The Last Update is 🤮. Everything is slow as hell... Performance dropped to ~70%.

earnest crest
sage parcel
#

Have keys, but nothing to spend them on... anyone else missing the mission stuff?

safe harbor
#

74 Krayton still does not have the ISS jelly Event.

craggy bear
#

Hey scopely, how am I supposed to compete when your game won't let me upgrade my ship when I clearly have enough resources

craggy bear
grave yarrow
#

You need more trit

#

The client has a display bug due to applying efficiency research to component costs that it shouldn't. The error message and new, higher cost is normal. Rest assured that the server will take the correct amount of resources and mats away when the upgrade goes through.

craggy bear
#

Added 20 mil trit

grave yarrow
#

You need even more

#

The more efficiency research, the more you need

craggy bear
#

What amount do you recommend

grave yarrow
#

Base value is 270m, so I guess like 180 million?

tidal tartan
#

Do the math. The correct formula would be costs = base cost / 1 + sum of applicable efficiency percentages.

keen surge
#

And if you want to know how much tritanium and Dilithium someone needs for an upgrade you only need the upgrade cost screenshot and these research. simples.

native oyster
foggy bloom
#

you know what would be great? If you all would fix the Officer Recruit - Heroic scoring....

lime venture
#

I basically passive killed stuff all night and didn't get credit on my Rom Hostile event. The game is basically nearly unplayable at the moment. Is there going to be a update to fix the loading issues? (Please don't kick some tech jargon at me)

solemn crest
#

Completed all of the milestones for Recruit Rom Part 1 and I am missing 10 points

spiral venture
solemn crest
earnest crest
#

I'd restart first, then review the results of the day2 events that are still available.

sage parcel
#

I completed the 40, im level 46

mint forum
#

Need help?👆

median nebula
#

When are you going fix the lag issue, using wifi seriously boring !!!

earnest crest
#

If you haven't already, check if there's an update for the game. Some users reported an improved gaming experience with the newest update

stuck zealot
#

could you maybe tell us here the latest version Nr and build Nr.?

#

Android

buoyant berry
#

Fix this please.... I am tired of restarting the app 10 times to get out of this

gusty magnet
#

Can someone with a PhD in Theoretical Mathematics explain this to me please? Cause apparently it isn't real math. Maybe it's that new math?

earnest crest
#

A common bug, see the first part of the first pinned message to this channel.

gusty magnet
#

So what you're telling me is a bunch of devs/programmers can't make a basic algebraic function calculate correctly. These guys are in so much trouble. God forbid trig or Newtonian mathematics are ever required.

sudden badge
#

I don't understand at all how such programmers were hired, the simplest rounding, efficiency.

3 months can't fix this problem, I would have fired half of the programmers if I were their boss.

gusty magnet
#

Christ, this is like tryin to take out a $20 from an account that says you have sufficient funds only to deny your transaction because you have insufficient funds.

earnest crest
#

You'll need more gas for this Franklin upgrade.

#

and the sal needs more crystal

gusty magnet
#

And they need more math tutors.

wary lily
#

Completed Cost of Business missions, but it gave no points towards 'complete new missions'

balmy falcon
#

Is there a reason I just lost over 2 billion in r.s.s when I put up a 12 hr sheild at 0100 and it's 0521 that's bull

spiral venture
balmy falcon
#

What's that and where is it

#

Customer service I get it. But where do I reach them I'm not seeing any tabs for them

gusty magnet
#

Settings>legal&help>help&faq>contact us

#

Contact us is in the top right corner @balmy falcon

balmy falcon
#

I did .ty
they said they'd get back with me in around 2 days so I'm not expecting them to help. I'm still waiting on there response from a year ago about an in game purchass

finite brook
#

Since scooply have changed their ticket system to report bugs, I have sent 2 tickets in and never get a reply even why I put down my email address. Anyone else having the same issue?

earnest crest
sage parcel
#

I see some other people have mentioned receiving no credit for completing Cost of business quest chain. Has anyone successfully completed the chain and received final credit?

earnest crest
#

yes

#

if you've finished the missions and did not receive event credit, contact CS

#

I usually see bugs relating to scoring for these when a player levels during a bp season

lone minnow
#

Is it just me or has the connection performance to the server about halved since the latest maintenance? Experiencing the additional lag on different devices.

drowsy mortar
#

The server is hot garbage. Support doesn’t respond in any useful manner. They just tell you to reset your client and close the ticket. I have a stuck ship that no one can see to blow up for me and I’m waiting on them to fix it. Can’t do jack squat without my main ship. I hit recall, seems to travel back, then magically appears back where it started. This game is going downhill in terms of quality.

#

Also somehow when I donated 350k tritanium to my alliance it took 50M off my total. So, yay math.

#

Scopely really needs to hire a testing team instead of letting users find these numerous bugs. And always blaming apple or my phone is getting really old.

rustic helm
#

Please can U Sort SFTC command game out!it now making me cheesed off!!!... too slooooooow..can not share coordinates to other players,as I type in space it disappears... don't get any points anymore for framing in aug space..ship's not engaging in battle have to press 3 times to do so.. can't loose hastle fighters any more slow game play! since this cross event things have gone wrong & up dates 😔😔😔😔.I love this game Please sort it out 🤪

pine cargo
#

195 server lag is bad. Can’t play

floral bluff
#

bit yet fixed with patch 40

prisma prawn
#

Try again - still broken

edgy glacier
#

Lvl 19 nothing in gift store.

quick marlin
edgy glacier
#

Lol

spark raptor
#

"Once the Treasury is full, you can open the Lockbox by **purchasing **a Desealing Rod from the store".

#

get great rewards for only 99$ for 1 unlock !!! 😡 😡

dim crest
earnest crest
#

I'd try changing planets

tired breach
#

Um.. Scopely... Care to explain?

plucky wharf
#

Updated and got the spot to build Treasury says you need a Treasury key which is in gift section of the store but i don't have a key i am LVL 33??

spark raptor
#

maybe event change? 😉

native oyster
#

Yeah, we have the same assumption.

ripe elbow
tired breach
grave yarrow
#

Or has been removed to be exact

tired breach
#

Correct, just pointing out that it's in the description still. 🙂

grave yarrow
#

Better that than not telling us and it still being a feature 😉

trail swan
#

Just another way for scopley to bend over the non-whales

tired breach
#

Yes, but it being there could lead to them still doing it...

grave yarrow
grave yarrow
native oyster
#

So umm, I think Scopely forgot to check off one major thing from the update checklist, which is to give everyone over level 15 a treasury key after updating the app…

grave yarrow
native oyster
grave yarrow
#

Event reset is in 1 hour

native oyster
#

Ahh alr

grave yarrow
#

For my timezone, 5 pm

#

Always 5 pm, unless dst is gone again, then it's 6 pm

native oyster
#

So 9 AM PST time gotcha

grave yarrow
#

That's the time every 24 hour event will reset at. That's why it's called event reset. Daily events reset in 6-12 hour intervals

queen wraith
#

So, the token to build the treasury that should show up after level 15 isn’t showing up?

#

Great new release doesn’t work

drowsy mortar
#

How long should I expect scopely to take to respond to my help request to unstick my ship? Problem still there after updating the app today. My main ship and a ton of officers are unusable

#

It’s been 24 hours already.

grave yarrow
grave yarrow
drowsy mortar
#

I had an open ticket already and had no clear way to start a new one

earnest crest
drowsy mortar
#

🙄

#

Hope they respond. This is going to be the straw that breaks the camels back if they don’t fix it soon. Tired of them dismissing issues as client problems when everyone in my alliance has the same problems. It’s getting old.

ivory garden
#

Still can't summon any ships using the officer designed to reduce summoning cost. Still get the error cannot calculate cost. Use a different officer.

#

I've got two tickets in

loud abyss
#

Treasury doesn’t work. No token, no way of building!

trail swan
#

Contact support? You have to be joking…just like putting in a ticket - you get the same old nonsensical feedback that does absolutely nothing to remediate the problem. I don’t even know why they even have a ticketing system

cerulean trench
static lotus
#

Oof...

loud abyss
#

Scopely should preferably spend a lot of time fixing ALL the current bugs before anymore updates are released. It is shocking that we (as players/users/money spenders) should have to tolerate the inability to resolve any issues that have been outstanding for what feels like forever!

cerulean trench
solemn comet
#

I’ve updated my game on both systems I use to play it and still can not get the free gift for the new building despite me being lvl33

crisp hull
#

Anybody else see a ship power drop after the update?

grave yarrow
#

So if you got a klingon ship, Romulan research ain't applied

#

Before the update it wrongly was applied

cloud hinge
#

Upgrade treasury do score only 1 point

grave yarrow
ashen agate
#

Away On Business SMS not showing rewards in the event or when you hit the milestones

bitter tendon
#

shouldn't you get 100 points??

static lotus
#

I can't even build the Treasury

grave yarrow
static lotus
#

Yes

rustic void
grave yarrow
#

How can you not build it then 🤔

worn trellis
#

Treasury building event not giving 100 points per level of the treasury building.

grave yarrow
cerulean trench
static lotus
#

The building itself

grave yarrow
#

What Ops are you?

static lotus
#

24

grave yarrow
#

And you are sure you updated today?

static lotus
#

Looks like a new update dropped and Google playstore didn't notify me.

I updated it yesterday so that's that then.

grave yarrow
#

Yup

#

The patch was released today, that's why you didn't have it

gilded axle
#

Missing points

hollow tundra
#

well done scopely

outer badger
#

new iOS Update installed. but today, there is NO fightpass task?!

floral plank
#

Where are my points @noble moss ?

#

Every upgrade 100 points it says

#

LvL 6 and only 107 points????

lucid plinth
#

upgraded treasury to level 5 and only got 5 points

gilded axle
#

@floral plank get in line lol

hollow tundra
#

They better give us our missing points and not some shoddy comp pack that doesnt even cut it

floral plank
#

Sorry didn’t see your post scotty

gilded axle
#

Lol

#

I should be in first lol

#

But now im 9th because missing points

sly flicker
#

got treasury to level 5 and upgraded one other building...6 points total

#

not the 501 that it should be

outer badger
#

find the bug 😡

native oyster
#

I should have 100 points due to the one upgrade I did on my module but nooooo

neon isle
#

Scoring was broken, and now those that pushed faster lost out because of it

#

Of course, they screwed everyone that went first as usual, and won't retroactively fix things

cobalt goblet
#

Same here level 6 107 points

hasty palm
#

Yes, my scoring is broken as well. I have 106 points on the leaderboard, which means it scored 100 for the first treasury building and only 1 points for each other upgrade (currently lvl 5). However, the top person has 918 points at the moment. Not possible unless they are getting 100 points for every treasury upgrade.

karmic jungle
#

I have the key but I cannot enter the treasury why?

floral plank
#

Ok it’s clear that it’s not working correctly

#

Update man

#

Or Miss

neon isle
#

So they cancel that one and give everyone some pittiance

obtuse laurel
#

I am not getting 100 pts for leveling up the treasury… other players are.

neon isle
#

They fixed it after people built it

delicate knot
#

"Upgrade The Treasury Elite" scoring broken

floral plank
#

I expect them to reconfigure the points given

neon isle
#

Probably 15 min after the event start, changing the rules after event start is a recipe for disaster

verbal fox
#

@hearty trout @brisk geyser How to get the points for those that upgraded before the points scoring changed?

neon isle
#

If it scores like I think it should, I should have 401, but I only have 5

stone shale
#

Same here on server 41. Scopely can u roll out anything right

ebon glen
#

yeah nice getting 5 pts rather than 500... okay thanks... >.<

violet heart
#

per usual, scopely scoring mechanism didn't work. I only got a 100 point score credit for one of my treasury building upgrade. should be 606 or 600

tiny mural
#

<@&509691205798592532> treasury slb scoring not working. I am.level 7 and only have 300 points

karmic jungle
#

Why I can't enter in the treasury? I have the key

neon isle
#

So I'm guessing they had SMS and SLB scoring the same for a period of time, then realized their issue and fixed it, leaving those that did the event at the beginning holding the bag

spark raptor
#

@karmic jungle update game !!!

karmic jungle
#

Done@spark raptor

#

Nothing

verbal fox
whole sierra
#

Todays BP event is not showing up

verbal fox
#

For the amount of time I spend this game, it's not worth it any more.

spark raptor
#

@hearty trout & @brisk geyser & @earnest crest & @noble moss & @mild pagoda Treasury scoring broken on server 133!

ebon glen
# spark raptor

like so much of us... I made a support ticket, hope they won't juste close it... >.<

solar fulcrum
#

Scoooooply facepalm

verbal fox
#

Bugs after bugs, and when you contact customer service it takes days to even acknowledge your ticket. And to add to this, you introduce bugs that cause the community to go mental... Do you guys even have a testing team and server where you roll out these changes and test? What kind of software company are you?

obtuse laurel
#

Is anyone else missing today’s battlepass event?

stoic ginkgo
#

Nooo treasury…

verbal plume
#

The event dont score right

stoic ginkgo
#

Did the update..etc etc..

edgy glacier
foggy bloom
#

Of course it's not scoring right lol

restive crest
#

Treasury slb didn't count points correctly. Also, no battlepass event...

edgy glacier
#

Lucky tokens not showing up in event tab

foggy bloom
#

Just another day in STFC

restive crest
#

And no lucky tokens in event store

foggy bloom
#

does not compute

subtle glade
#

Level 27 OPS - where is my "new" BP points event ???

obtuse laurel
dim carbon
#

As per normal, upgraded the building etc etc and scopely still can't count according to their own points system.... 🤦‍♂️

silver helm
#

and the realy annoing thing is, other players who build it later got the correct amount of point... now i am ranked last and have no chance to get up again because I allready spent all diodes...

dapper lava
#

Same here

obtuse laurel
dim carbon
#

Next week?? No chance 😂

floral plank
#

😂

spark raptor
#

@obtuse laurel defenitely when is the event is over 🤣

floral plank
#

My parstrel holdings is shown in the daily chests menu 😂

#

That one made me laugh Scopely, thanks

#

With a treasury lvl 6 I should be No 1

#

But no…. We can’t do anything about it!!!!

pulsar wharf
#

Game updated... load it up... brand new account... sigh not happy

edgy glacier
#

Parsteel showing in gifts

floral plank
#

Just said that yes

north cloak
#

No building spot to build the treasury

subtle glade
#

did you update game ????

native oyster
#

Why doesnt the treasury building event count correctly. Got the building on 5 and only gained 1 point each level up in stead of 100 …

edgy glacier
#

Missing event leadership boost slb

oak lichen
#

No BP event for levels below 30!

verbal plume
#

@native oyster all of us have the problem if they had ubgrade it rigth at the beginning

midnight solstice
#

Lvl 4 treasury and only 5 points. But others getting the bonus

spark raptor
#

@midnight solstice because they changed the scoring during the event 😡 🙈

neat cedar
#

No treasury showing and app store claims I have the most recent update. have tried resetting both the game and my phone but still old bank building in the spot. Thanks Scopoly

buoyant lagoon
#

Treasury scoring all wrong here too. Lvl 5 scored 105 points, lvl 6 now scored 206 points🙈🙈🙈

pulsar wharf
#

@neat cedar risky, I lost my entire account trying to get it to update properly 😦

native oyster
#

Once again Scopely FUBAR update. Fully updated, app reset multiple times, treasury key collected, no treasury building to build.

pulsar wharf
#

oh mine just got even more interesting.... I am getting notifications from my proper account.. but I cant GET to it !

misty mantle
#

Am I missing something or am I short shards, I just get really unlucky and get a bunch of common pulls

native oyster
#

Looks like the update is having delays being published. Update just appeared on Playstore for me. Fingers crossed it works

foggy bloom
#

apple users force refresh your store updates

#

worked for multiple alliance mates

vagrant gorge
#

Routing error

grave yarrow
#

The direct path between those has warp 47, the other path warp 40-43

native oyster
foggy bloom
#

shows the update you need if you can't build the treasury

vagrant gorge
grave yarrow
#

Its the same in Klingon space, so get used to it 😉

edgy glacier
#

Lucky tokens not showing in event. Can't use them if they don't give option to use.

ionic hedge
#

Scoring error, too. Treasury at lvl 6 ...

white trail
#

Same for me. Treasurery level 4, only 3 points. And everyone else has hundreds of points

pulsar wharf
#

oh awesome.. google log in just stayed with the brand new fresh account, so they really have lost everything I have done.

white trail
#

Guess I'll better show myself the exit before I start insulting mothers 😦