#👾-bug-reporting
1 messages · Page 451 of 1
Not yet, but they are going to fix it mid month and not when the next arc rolls out
Well they did something and added that error message either today or yesterday because Tuesday it just said "towing_error."
It still does sometimes
Most likely Dilithium or Tritanium
Yeah but hiw much been months and people spend a ton on a game that has issues that always pop up but this one has been months
I can tell them this my 1,000'spent monthly will go somewhere else
I’m having a problem not being able to add MK9 mining laser to my Feesha. I have enough parts & rss, but I’m getting a “….not enough resources” pop up. Anyone else experiencing the same?
you most likely need more tritanium. Exchange like 10 more 1m tokens
I tried that with no joy…I’ll try adding a few more millions trit
I can’t upgrade my B’rel
Screenshots?
You need more gas
Faction efficiency research is bugged. Your game shows the needed ressources but includes federation pure gas which doesnt affect a brel
Ok
So don't do the efficiency researches?
Try maxing an enterprise without federation efficiency. Youll be thankful it exists
Enterprise takes 51k uc gas. Strike off 15% by doing federation pure gas
When are notifications going to be fixed for attacks? I see lots of content being pushed out but a very crucial part of the game still needs to be addressed with notifications
Ingame chat is broke, messages arent sent
ToS kirk as captain is not increasing the damage of the dvor Feesha, despite morale being on and the ship having an energy weapon
The feesha has a kinetic weapon
Although it says energy, its actually kinetic
Thank you for the quick response
Cloaked ship is visible to other players and can be followed around the system.
So I can't get a response here to getting on my game, can't get on my game to log a problem, leave a response on the rating app, and it disappeared, so my investments are gone?
CS can be contacted via a variety of ways, try one of the options here if you can't get in game: #👽-how-to-contact-support .
Screen dimmed.
Nothing touchable any more 😒
If you want to pm your faction pure resources levels I can roughly work it out for you.
And it's back
Same deal. If you're still stuck pm me your faction pure resources research and I can roughly work it out.
I like the new traits idea.
Since they've been having problems addressing the issue of having traits aligned with the actual listed requirements, it's nice.
Especially since as an example Barot is a surveyor -not- a survivor.... you might want to have that fixed.
Consider any tritanium or Dilithium resource used in error as potentially requiring an increase of 30 %. Mine does.
Try reading the very last line the event details. I can't quite see it in your screenshot, but I assume it's similar to mine where it details what vs what counts in what system. Not a greatly worded description, but it is there (at least on mine it is).
No idea eh?
No one that would reply here would know (because Scopely employees only reply on very very rare occasions, 99.99% of replies here are by other players).
But notifications have been hit and miss for as long as I've been playing (over 3 years), so don't expect much 😬
iPad Pro (3rd gen), latest iOS, latest app update (available today), Panel images are either missing on initial load, or are being aggressively culled. Localization has been cleared.
They really need to focus on polishing the game for a bit 🤦🏻♂️🤦🏻♂️
Summon ships with Discovery is broken again! An error message states that there is an error on the computation of ranges. Crew: Stamments, Cluber, Saru
Can you post a pic of your crew, and the error message?
a workaround is to modify your crew to change the summon efficiency % for the team
Ok, it’s annoying since it was fixed last time. Now jumps get more expensive
Thanks,
I was able to play a few hours ago but when I go to start the launcher now it stays at this stage. I've closed and reopened it, and restarted my PC, with no change. I haven't reinstalled the game yet, figured I'd check here before I try anything more drastic, in case it's a known thing.
OK interesting. Ended up solving it by rebooting my router. Maybe a DNS lookup issue. Just weird the updater didn't throw an error.
Hi <@&509691611903426561> I'm sure this is not just my problem... I am getting similar complaints from my alliance members... prior to the newest update... Android got a new OS update... the game was crashing every 30mins on my Samsung S21ultra... since game update, the crashes have mostly stopped... but the lag is awful to the point it takes 30sec or more just to get a system to load... if I switch systems I go through this all over again... if it doesn't load fast enough, it tells I have a connection issue... I have uninstalled then reinstalled with only minor improvement... I've cleared localisation and cleared my data cache... the load lag is still unacceptable... for territory takeovers add this to the existing lag... this is just ridiculous... try to raid a base it takes so long to scan I may as well just play farmville... plz fix this... I can live with a little lag but when I can boil a kettle and make myself a cup of tea in the time it takes to load on one of the newest phones on the market... you guys have a serious problem...
Fyi content creators are video producers/ podcasters/ website creators/ influencers, best to tag @devs on that one
I haven't personallyr run into any of that even the crashes and I own a s21 ultra as well
The Lag is now unbearable, not sure if just Android or not but it was not like this before update. Takes me about 30seconds just to confirm an officer loadout. Impossible to PvP
@hearty trout Are Devs aware and working on the latency issue?
the frames are upside down! almost or def all of them🤣🤣🤣 way to go scopely
🖖🏾🌴🌴🌴🌴🌴🌴
Since update I keep getting booted from game or screen freezing. Seems to happen every time I have to update game. Then I have to make a complaint in here.
Still can't load game, obviously as I am reading complaints here, this is an game update issue Scopley needs to investigate, turned in complaint to Scopley possible week to seven days to address my complaint, in the mean time guess we're out any progress we made in game, or resources.
I had all of the augment space unlocked before servers 48 and 49 merged. Now the entire area is locked. Fix the game and unlock that area like i had it before the server merge
hello I'm on samsung s20 Fe 5g log one UI 4.0, since the last game update, the game lags a lot, hard to launch, and all actions lag, every tab, chests, helps, pve, pvp , it's unplayable, I deleted the position, emptied the cache, uninstalled and reinstalled the app, I still have the same problem
Android 12?
Would it please be possible to revert survey cargo capacity numbers back to being exact instead of roundes to the nearest million? That was not a good change. At least give an option to select which view you prefer...
How many points does Keenser give/take?
Every dailues reset game lags out and crashes for full 5 mins, since update so last 2 days. After 5mins and reload it sorts itself out.
Getting not enough resources for Franklin-A shields. Any help on this?
Looks like your need more tritanium.
The clients are incorrectly including the faction specific efficiency bonuses, leading to understated material and resource costs.
You can estimate your required amounts by doing the math and removing the faction bonuses.
Wow, I have technical issues so bad right now that I can't report the technical issues.
It just sits there.
I have the same! everything used be work fine. Since the update it refuses to even start loading while on data (and it's not my data plan as YouTube still works). Still works on wifi. But a lot of lag yesterday
Restarted the game, reinstalled it and nothing seems to work.
@hearty trout it seems I am not the only one with this lag...
So after i backed out of the upgrade screen while looking at the cost for my vi'dar, the game froze like this.
Another example
Putting Stonn on Stella to increase cargo size is broken. Says I have capacity of 150k but won't fill past 129k.
Is the Pike ability causing this problem?
Yes, pike doesn't work with non combat abilities.
I knew Pike didn't work but still bugged that the cargo capacity total is showing wrong.
🙄 🤦♂️
Any chance of a fix for the horrible lag during large territory capture contests?
The whole game has been lagging terribly since the last update, opening a system lags before any ships appear, refreshing 0 nodes lags and have to switch to galaxy view and back to system view to make it refresh....
Are there any plans for bug fixes to the real problems with the game or is every update bug fix list going to filled with fixes to minor issues most players didn't even know existed?
@paper fog please let me know if you get it working again, I've tried to look at stuff like background data and the APN but nothing seeems to work so far 😩
They told me they know about it but it was a standard copy paste message. I would advise sending a ticket so they actually do something about it. It’s been a number of weeks now.
So I got this message about it. It 100% used to work when app was in background mode. I even spoke to apple about it who said they didn’t get the APN from the server. Scopely said they sent it.
I also get this message when trying to summon using Stamens- Culber-Cadet Scotty. When I switch to Stamens-Culber-Saru summoning works fine.
Why doesn't being attacked by bounty hunters count more in events and daily tasks?
Enemy hunter (daily quest)
Enemy Harbinger (daily quest)
Hunting enemies (event mission)
It no longer counts up here!
Do a couple combat training missions it should give you the dilithium you need
Or claim a 10k dilithium token
They owe you for an easily fixable glitch?
@quasi musk you are facing a faction efficiency Research bug where the client isn't able to display the correct amount of ressources and materials needed whereas the server knows the correct amount. In fact you really need more.
Ss shot says other wise
I also did NOT HAVE THIS GLITCH TILL I DID UPDATE FOR GAME..I SPENT LATIUM FOR RESOURCES SS SAYS I SHOULD HAVE IT!!YALL SCOPEPLAY ARE AT FAULT ON SAID GLITCH! THERE FOR IM OWE COMPENSATION IN MY IOPION
Anyone elses frames all upside down
There should have been an update to fix that check your appstore
So not cause I'm an aussie?
Fix your game!!! Game is freezing for a minute and then it works 😠
The daily goals not working right. It's not counting the hostile since last update.
Since the update the android client has been terrible for me. Lag is unreal. Will have to test PC now
For me PC its fine but looks like they failed at android so laggy and Buggy
Was running fine on my S20 up until Tuesday patch but since its been a dog. Like API calls are delayed for some reason
Anyone else having issues summoning with cadet Scotty on the bridge of Disco?
Ever since I upgraded warp engine component to t9, I can no longer use cadet Scotty on the bridge and get this error:
There was an official message regarding this error recently. I'd check for an update in your store
#⭐-official-announcements message
There is still no update in Android store.
You can try a workaround until the update is available: Change officers to change the summon efficiency %
Yea, I am working with staments Culber and saru now. But don't get the +5 distance from scotty so I can't place my miners in faction DS
Ops39 so warp range is research limited by level
Kicked out of the game. Now it says update required but doesn't update. Searched for Fleet Command Update and can't find how to update.
Rebooted and found windows needed to update. But Fleet Command still stuck on "Update Now".
Been experiencing multiple crashes of the the game on iOS. That’s been extremely annoying. As the not enough rss bug has reared it’s ugly head making it impossible for me to upgrade my t3 Augar armor and warp core for the last 3 days. Have a bug report in, but haven’t received a reply in almost 72 hours now. I have to say, that those of us who spend real cash on the game, except better as paying customers.
Any different crew combos with scotty on the bridge work for you?
Haven't really tried as I'm trying to keep my mycelium costs low.
That's not really possible with the bug now, either eat the cost increase or lose the range. Or wait for the fix to hit your store.
This is a common bug that's pinned in this channel and working on. For your specific upgrade, you probably need a lot more trit.
I have generous stockpiles of everything, I just need to know how much more is needed. Normally I can click on the upgrade and it will adjust to the correct amount needed. That is no longer the case
How do I open a Ticket? I can't get INTO the Game. HELP!!
Server 037 Briar Patch is having issues with LAG! Members are complaining of spinning wheel saying Preparing! Then the game is crashing for them.
Screen Change average time is over 20 seconds. @real eagle , @toxic hornet
Having this same issue too
A quick calculation I do is to double the RSS, and 20% more mats shown in the upgrade. Use that amount to have on hand before the upgrade to make it go through.
If you want to find out the exact amount you'll need to apply the relevant cost efficiency research to your ship upgrade's base cost. Base cost can be found here: https://stfc.space/
Fix this issue!!!! Sick and tired of not being able to upgrade my ship. As first picture shows I have everything need. Second says no, third shows after error message that I have everything. I’ve been reporting this issue for over a year now!!! Fix it!!!
Any BP points for hostiles 40-44?
Could there maybe be some bug with the new event, because I at Server 181, don't see any competitors from another server, even after scrolling down the whole list..
What type of CHEAT CODES have you handed out? How with only 2 hours into event can the # 1 rank be this far above all other players in the bracket?
What are the ops ranges?
I'm 36
max epics can do that
checking others listed from server 37
Point is: They are probably hunting capital 49's which give 280k points each
Most of the top players in our cross over event are at the same place as that 15mil player currently
Then he has to be in wrong bracket. I just checked the top 50 from server 37 ... and levels are all 34 - 36 for players
Capital hunting is possible with an augur or even an ent
And those are 34
Not enough resources to upgrade….yet I have enough.
Hostiles killed with afk farming no longer count towards dailies or events.
screenshots?
Its an intended literal feature
The event does not includes only hostiles. I have never seen a level 36 that can take out a level 49 hostile
Armada's are not in event
I can take out one of those with a few intrepids. With the right crew on a high level augur or enterprise thats not a huge problem
I need 36.2 I have 37.6. Since when was 36 more than 37?
when the client is displaying the incorrect amount to you
Again, for an explanation why you need more, check the pinned messages.
Or ask Cand1e 🤣
So how do I persuade it to show the correct amount?
Sometimes it does on its own, sometimes you just cant
You can only fix this yourself on pc, but not on mobile
don't, just get more than is displayed
Hence, why I post in ‘BUG REPORTING.’
I opened several tickets for that. They say everything is fine as long the servers are sending it out. But that the app does not process the APN messages are denied by scopely support.
@grave yarrow the printed message says I do not have enough, it does not say WHAT I do not have enough of1
I didnt tell you it would say it. I said it will tell you exactly why theres something missing
What exactly is missing you have to find out yourself
I get that, but it’s a useless message.I have a green cross. So I should be able to upgrade, then get told I can’t be due to a lack of ‘something unspecified.’
Same issue here with iOS since January Update. Support always say as long server is sending out everything is fine. Case closed.
if the game worked as you expected then it wouldn't be a bug
A bug is when it does not work as it says it works. Not when it does not work as I expect.
btw: it does not work even if you completely close the app.
Anyways, I have to go collect my curry. Laters all. 🖖
Figures. One day they’ll admit they broke it
That day, when everyone stopped playing the game because they pissed of all players?
What's with the "The Game Requires an Update to Play" Message and window <Update Now> that doesn't work?
Game won’t let me update the Franklin a shield. It says I need more resources. But I have plenty of resources.
Screenshots?
You need more tritanium
That's a known bug. The cost is wrong, I believe, add 100k, and it should work@proper matrix
100k is very possibly too little at that level range for a neutral ship. If their research is weighted in a certain way, they could need many millions more
Scopely you stole $9.98 from me. When I try to purchase two $4.99 Armada directives. I've emailed you please respond you have never responded to any of my messages.
The Discovery summoning bug is still there - I updated the game and tried using Discovery officers on the bridge and summoning is still not working with them...
If CS has not yet responded, give them more time or contact them through a different method here: #👽-how-to-contact-support
Very common bug to see right now, it's tagged in this channel even. For your specific upgrade, you need a lot more trit than is shown.
We have the same thing on the 125 server, But the Developers do not even want to listen to what they are being hacked, I have been writing about it since 07/16.21.. we have a lot of hacking on the server that is not real.. and they don't care about it
I'm having the same issues, i reported it to them, they said they would fix it but it's been 3 days and i still have the same issue. And even getting more rss and materials, i'm still not able to upgrade/tier up my ship
post a SS of what you want to upgrade
Tried that and it didn't work
your upgrade might be different from the others, need to see the SS
You almost certainly need a ton more trit, and your gas looks low too
Hummm so it's showing too different from what it really needs, is it?
yes
the client is applying all the factions efficiency bonuses before the costs rather than only the applicable ones
That's too frustrating
Because it's not easy to gather all we need and when we finally get it, it's not enough
yeah, it's a bug, been there awhile too. Maybe next patch 🙏
I hope so! Thank you very much!
I used my tri tokens and now I finally upgraded my ship. Thanks again! 🙌🖖
This is rediculas
how does this happen
My borg barot officer captain ability is supposed to increase my crystal minning speed by 60% but it registers As increasing it by 150%
then i changed the officers on the bridge and instead it went to
135%increase
but the next day it said 60% agian
now its back to 150%
Officers have synergy with each other. If they are in the same group, a side officer will boost the Captain's Maneuver by an amount listed above the yellow line.
ohhhh thats what synergy means lol
cool i didnt know now i need to try that out lol
How mean times do I have to clear the newest, news letter? Five or twenty times????
Server 43
I'd try changing planets
(55) Auto-grinding, iow parking a ship in hostile territory, has not scored any credit since the update. Same issue in today's hostile hunt. Is this an issue across all servers?
Someone help me with the math here..... Due to the rss calculation bug for upgrading components, I kept adding tritanium until it went through. The upgrade window told me I needed 834,600 tritanium to upgrade, but it cost me 1,149,644,444. With all the efficiency research, I would have thought it would have cost a lost less than that. That difference is staggering.
I mean, without the research how much would it have REALLY cost?!
your numbers look wrong. 834k shown, but over a billion actual? That's not right
Ya think?!
yes, what level are you?
I mean, it IS a Kelvin.....
I'm a level 43. I think I need more research for 4* ships and Interceptors in particular. I've been focusing on Explorers for quite a while due to Ent and Jelly.
Still, the difference between what's shown and what it actually cost is ridiculous.
Are you sure you didn't record the numbers incorrectly?
No. I'm quite sure. I looked at my Trit inventory before the upgrade, and after. I had 1,178,468,749 before the component upgrade, and 28,824,305 after.
Nope, that's what is showing. 834,600. I upgraded the Impulse engines. The warp engines had the same numbers, but I felt Impulse would be more useful.
what tier is your ship?
T4 Level 20. I was going to look up the costs on STFC.space to verify the costs.
what module was it?
Has anyone had a new player suddenly take over the account of an existing player. Through research, it is not a hacked account. This has happened 3 times now.
Our newest member had only just created their account and they found themselves already a member of our alliance, and they were immediately lvl 19.
Our new player has created a ticket so hopefully we will get aresponse.
We have watched these new members for suspicious activity, but they have not betrayed our code, or roe, and have been good players.
This is a perplexing issue.
t4 to t5 impulse engines, base trit cost is 2.6b
Yeah, I just saw that on STFC.spcae. So there WAS a huge savings over the regular cost. That's the good news. The bad news is still that it's showing such significantly different costs upfront. I guess I'll have to go by STFC.space's numbers from now on and stop relying on what the game is showing me.
what are your Faction Ship Structure research levels? station tab
Fed is 6/10 - 43% - So 2.6B-43%=1.48B.
EDIT: Wow, my math notations look so dumb..... I need sleep. Never do math on 3 hours sleep. LOL
post a pic of your warp engines too, please
that's not how it works, and also what's the other two.
I'm sure I have other research affecting it as well that would explain the difference. I've never really done a deep dive on the math before, but I will be doing that from now on.
also, that's not how efficiency is calculated
I reckon you read a M as a K though..
Aren't the percentages listed the amount of "discount" you get from the base costs?
yeah, there's no way to get it to 834k shown
Ya think?! Hence the problem I'm having.
No, they're efficiency increases.
Efficiency being represented by the formula: efficiency = output / input, which we can re-arrange for our purposes as: base cost / efficiency = final cost
CostFinal = CostBase/(1+totalEfficiency)
there's not enough efficiency in the game to lower the cost to 834k. You have to have made a mistake in your data collecting
In the past month, when I went to upgrade a component, if the cost shown was wrong, it would let me attemp the upgrade, then it would correct it and increase the cost, then I could buy the component after raising my available rss..
Oops. My bad, you're correct. I should have typed 834,600,000. Sorry about that. Duh. My bad. Still the difference is pretty big.
what is the Romulan and Klingon Ship structure research at?
I'm betting combined about 85-86%
Klingon 6/10 - Romulan - 6/10. The question I have is why would that matter for a Fed ship?
That's the bug, they don't, but they show as if they do.
So the displayed costs are the combination of all three? That's nuts.
So level 6 is 43%, or combined 86% (as predicted, pay me!)
So base cost is 2600M, displayed cost was 834.6M, incorrect efficiency was 86%.
So displayed efficiency was 2600/834.6 = 311.5% roughly, less the 86% that shouldn't be there: 225.5% efficiency.
2600M / 2.255 = 1153M, which is pretty close to what you saw as actual cost (there are roundings which make accuracy less than 100%)
oh, warp? I though Cand1e said impulse. Let me check those numbers again.
OK, still 2.6B, phew.
Ok. So now that I know where the bug is, I can easily do the corrections in the math going forward, or until they fixed this evil bug.
Yes, I upgraded the Impulse Engines, but the Warp engines were identical in price.
Yes, follow my method and you can reasonably predict the real costs.
Though keep in mind that it's also ore, crystal, gas and dilithium that's impacted by this bug.
I took a screenshot of the Warp Engines just to show what the window was showing me.
Thankfully, I have plenty of those to make up any differences.
for now 😅 G4 costs get a bit absurd
No joke there. The costs are insane. There's no really good way to get it all with just grinding/mining.
Looks like I may have to finally learn how to raid better. 😉
There seems to be a ‘bug’ that has matched US server 47 against US server 44 except that somehow Scopely sells packs to server 44 that are 10x better than server 47 packs. Older servers get WAY more in their packs….but 44 is only 4 months older!
Quest "Quid Pro Quo". Can't select the Nausican Radar. Have had this problem before. Even zoomed in to highest setting it selects the station and not my target!
Use the arrow buttons on the side to change target
Arrow buttons just move the screen around. But still stuck on the space station.
What do you mean
These arrows
It Won't Select my Enemy Target. It Always selects the space staion.
Do what I just said above
Oh I see. Thx!
Is this a bad joke? Isn't it impossible to kill this many hostiles in the time period?
Game freezes when going to another location as in when switch screens from one screen to next
Lag lag lag. Can it not be fixed? Scopely makes hundreds of millions off of us. I'm having urges to throw my tablet because of this. I just close the game and play some cod that runs buttery smooth.
Why did they get rid of alliance assistance button on home screen? Now have to push way too many buttons to help and get back to game play. It's not even a big space to take up . Totally lame
They are joke company , to many 3rd party services needed , been going through firewall logs to see what ad service types the game is requesting ,, app.adjust is just one off and I found a about 4 others , well they how bad of a joke they are
But I see players continue to spend. Even so many bugs
This may have already been discussed here and it's just further back than I read, but I found a way to get past the Insufficient Resources glitch for Trit, at least. I'd think it would work for Par and Dil, as well. I knew Trit had been the last RSS it said I needed, so even though it now said I had enough, it still said Insufficient Resources. So I went to my Resources Tab and used a Trit Token and went back. Worked perfectly.
II wouldn't trust scopely to make a bug free tic-tac-toe game. They have all this money and truly do not care about fixing the problems and keeping the community happy. It is just a cash grab at this point, seeing how long they can drag ppl along. --Love the support chat responses "sorry we can't compensate you, but we will forward your information to the devs "trashcan" lol.
I agree.
It depends what you actually need. The bug is that the client is understating the costs, but it could be tritanium, Dilithium, crystal, gas, and/or ore that are blocking the upgrade and you need to add the right amounts of the right ones before it will go through.
3 days now, game won't load, since upgrade, typical instruction from Scopley tech, check your wifi, shut down apps, boot your game, hard boot your game, cut wifi on and off, everything already done twenty or thirty times before contacting them, if you still have problems contact me again, I see people in this thread complaining about the same glitches I was experiencing before it stopped loading altogether. Stops at 70% load up. FIX YOUR UPGRADE THAT WAS SUPPOSED TO TAKE CARE OF OTHER ISSUES NOW CAUSING GAME LOCK OUT ON SOME SYSTEMS
Anyone
It only locks you out of the game if you haven't bought enough packs lol
Anyone else have bug where clicking on separatist crashes game everytime?
How am I supposed to complete ticket event??
Not laughing burn, maybe you could contribute and be part of the solution rather than playing the clown
contribute to the solution? delete your game, play something else.
there is no solution. scopely does not care.
In case your interested burn, the snap shot you provided of need to be level 3 to to unlock daily goals is how it started for me,
many people are experiencing the same issue. Multiple tickets have been posted by me, and others with standard we aren't gonna help you boiler plate messages.
I'm not a big spender in this game, so don't really expect them to ever reply with anything useful.
anyone notice that the auto-kills are not scoring for the BPS event today? Also not getting faction rep for auto-kills as well. Only for user initiated attacks.
I do see this is several chats saying Scopely disabled the auto-grinding for events ... which is garbage for those folks who cannot spend 12 hours a day on the game. 💩
i won, but got destroyed?
That's normal if you're using any abilities that can increase your hull health. Common examples are either Leslie's captain maneuver or Kirk's stat bonus (which if it takes you into the next health stat bonus tier for the ship will add additional hull health). Once combat ends this bonus is removed.
ah cool
What's going on with the insufficient resources after spending lat, it's bugging the life out of me can't progress the antares to complete the event?
Anyone else having this issue?
Fml just read back... Ignore me 🤣
Yes android 12
My ships will not cloak anymore... my Enterprise or Bortas....
dock G?
No mate, any dock
Clear localization, and check your inventory for how many tetryons you have.
In Adelphi this one 32 Swarm has survived any debugging yet.
Too much slowdown, impossible to play correctly!
If you've completed the cycle of IT suggestions that CS has suggested without success, then the only other possible workaround for android devices is to uninstall/reinstall Android System WebView from the Google Play store, or one of the dev versions of the same. It only seems to improve the gaming experience for some users, but that's all I've seen.
I have plenty of tetryons... tried three times and seemed to work on thr third time with Bortas.... 🤷♂️
Thanks for the help
Tilted station or tilted realta?
Issue with upgrading ships. Shows have enough then says doesn't and changes requirements reported 2 weeks ago during spend event
A very common bug that's pinned in this channel. The first screen is wrong, the client is incorrectly applying all faction effic research to the cost before displaying it to you. The last screen is the client trying to show a corrected cost for your upgrade.
Really, Scopely? I spend Mycelium going to a system, then I can't summon a ship because the game can't calculate the cost and the solution proposed is that I use officers that don't reduce cost of summoning? 🤨
until the bug is fixed, yes
Last I've heard from Scopely is that the problem had been hotfixed? I have no new client to be downloaded so I'm assuming I have the fixed one.
ah yes, good point. If an update is available for you, I'd try uninstalling/reinstalling the game
Has anyone else been having issues getting the Discovery ship to jump? Even though you have more than enough materials?
I keep getting the error message that I have to update/ upgrade my app. I've got the most up-to-date version available.
I had trouble logging in this morning. BP scoring has stopped. The last update removed my ability to include attachments on the complaint reporting page even after messaging CS. This sucks though because I waisted 20 tickets for something that's not going to score.
LAG/FREEZE/CRASH REPEAT!!!.......STOP FIXING THE SMALL THINGS...FOCUS ON THE MAIN....BECAUSE IF I CAN'T PLAY NONE OF THE SMALL THINGS YOU FIX WILL MATTER!!!!
this looks like autofarming, that doesn't score for dailies or events any longer. You'll need to actively attack hostiles for pts.
The last 6 weren't. I just figured it out though. I only score when hitting Rom's.
Spend Latinum isnt working for the Recruit Rom: SLB. Spending latinum on the speedups for the research doesnt appear to be registering
my ship is stuck
it has my best crew and riker i cannot do armadas not to mention my 1.4 mill ship
then you have to message C/S
Then all you can do is wait
thats f ed up man
As said above, spending latinum isn’t scoring on the recruit Rom SLB.
Lat spend not working for me and some alliance mates but partially working for others... (research, but not building)
Thats , was changed in the midlle of the arc... a day few hours before the server vs server event, thats a pit because many of us did this game in a smart way indded of lack of time for it, be sure many will start to leave the game☝️
A bug's affecting your client's ability to display the correct cost to you. You need more Trit for both upgrades, a lot more.
Same here. Deleted my original post because it was not an instant spend. So I went and did and instant spend.... NOTHING!
Seems whoever is first on the list gets it. My LB only has one person, as well.
Latinum spending is not counting in the current recruit rom slb
Server: Targ-56 getting huge lag
Spent 7k lat on Augur upgrades and got zero points. Thanks scamly for a wonderful event.
can you please bloody fix this already? what is it i have insufficient amount of? 😡
You need more tritanium
Trit
Requires 207M. Got 208.4M. How is this not enough?
It doesn't even work with 228.4
Scopely redux math doesn't work
then Scopely should fire the dev team and hire somebody with background in lower mathematics...
Exchanged another 60M of trit. It still bloody doesn't work, not with 288.3M. How much more do i need?
as a non-faction ship it'll be affected by the bug harder than a faction one, I'd start with doubling what's shown
are you kidding me! 😮
if your research is strong, it might require triple
i ain't spending that kinda rss on franklin-a. it's more than capable of taking down lvl43 swarms so i'll stick with what i have, i guess.
thanks for the advice, @earnest crest !
My “instant” button for spending lat is greyed out, therefore I can’t use it for the event.
If the building you want to upgrade needs green stuff, thats why
Not a bug, intended
Thank you Sir
Spent 180k and no points
Rom lat event broken
It for instant builds not speed ups
I have instant tiered my legionary and received no event credit either. I have also instant built a building and received no credit either.
The only lat credit I received was to instant repair.
Some did, research that I know of, that makes it worse since there were players who scored with it before they removed lat scoring
It supposed to be only for building and research instant completion. Research was working as was instant repairs (which it should not). Instant building/station did not score (which it should have)
If you did a bunch of research before they pulled it it’s a nice advantage
Someone broke the cloak 😄
Yup since the arc client released
My tokens are given in the hundreds but priced in the thousands to purchase rewards
What tokens?
Ok
My Meridian is stuck in the middle of Thaylen Alpha and I can't recall it. Please help 🙏
Message C/S
the disco summoning bug's hot fix update wasnt pushed to the beta channel on playstore?
there is way to much lag today and i think it all started with the server vs server events.
server 49 is pretty much unplayable, server is laggin out and quitting every time I load the game
Unless you had leftovers from last month? Those are different and won’t work this month
When you go to unlock a trait, the back arrow is broken and and the only way out is to reset the game.
This is on PC I guess since there is no back out arrow from the OS level like Android would have
I just spent lat on a station upgrade and got no recruit Rom even points. I'm guessing that scoring isn't working again?
lat scoring was removed, #⚡-mod-announcements message
I keep trying to collect the mission Fire Sale and this keeps happening...
I restarted the game and I have the mission available now. But I did get stuck in that loop until I killed the game.
and also getting error 429 until killing the game... all the lag is really boring... and still no official statement, like they really don't care about fixing it Oo
Summoning isn't working. My game is up to date.
When are you guys going to fix the bug on which when we go the upgrade something it says we have insufficient funds even though visually we have the requirements
Probably never going to fix it. You need more crystal though
I have the same thing. 1.3bn trit listed for pilum gun upgrade. Actually needs 1.6bn. So is some research not applied and I'm losing out? Or is the display wrong and if so, why?
The display is wrong. Why?
The client has a display bug due to applying efficiency research to component costs that it shouldn't. The error message and new, higher cost is normal. Rest assured that the server will take the correct amount of resources and mats away when the upgrade goes through. Avoid the popups by having more mats/rss than initially stated.
hey scopely can you please fix the goddamn game because the game lag its really infuriating it doesnt let me play the game nomally its totally imposible to play the game now by doing the most simple stuff it starts lagging and then the game crash. please fix this mess.
and by far of what i now its not my internet problem because i run youtube and other stuff really well , its the game that starts lagging in a state that is unplayable during hours.
and the horrible lag tarted since the new update came out, please fix the game
I'm having the exact same problem as Darth Sayden. My internet is fine and responds to all other apps without problem. But this game is just un-playable right now.
Please fix!!!!
so how do you load a game back onto phone after you clear the cache on your phone?
oh yea been having that red thing as well
Okay I know about the rounding errors, but why is this failing?
The client is incorrectly including all faction efficiency bonuses in the listed costs, understating costs for materials and resources. Tritanium will be causing the error in this example.
If you want to pm me with some research details I can give you a much better indication of what it will actually cost..
either have had the yellow there or the red interent wait icon most of the day
Not only do we have a ridiculously boring arc but now I can't even stay in the game since it keeps freezing and locking up.
Good job scopley, good job.
Doing your best to kill your own game.
A great way to put it kooky, the game is a total mess. and i cant play still during all the day
it just starts to lag and crash, scopely really doesnt care about the game because all of this started since the new update came out and theres is not a single response since day 1.
Fix the connection issues. I play another game that has a much bigger impact on my device and data than stfc and it works fine.
Your game is unplayable
Someone earlier posted this same issue, that was supposed to be extinct 6 months ago. Scopely, fix your god damn coding already, the game is no long playable with ALL THE BUGS that were introduced (once more) in the last patch. <@&509691205798592532> please pass this by to the Devs if you can, this is beyond ridiculous…
Was just going to say the same thing took me 10 minutes to trying to recall a ship and couldn't so they got killed because it went OPC with me trying to recall it.. And I've almost attacked players on accident due to the fact that lagging so bad that shows an empty node when it's not they really need to do an emergency patch
.
AAAAAAARRRRRRRGGGGGGGHHHHHHHH!!!!!!!!!!
Same here
I’ll just go ahead and add another entry to the hundreds of times this exact bug has been reported and ignored in scopely’s own bug-reporting discord channel.
My alliance participated in a territory challenge today, during which my game crashed and exited over 30 times. That is not an exaggeration.
This game is literally unplayable.
There are dozens of serious bugs that have been in the game for ages. None are ever fixed, and more are added all the time.
The bugs will only get fixed if developers are actually assigned to work on them. It is painfully obvious that this is not happening.
What good are new features in a game that is literally unplayable? Assign developers to fix bugs.
People in my alliance are still having this bug
A very common bug caused by the client's inability to show the correct costs. They're working on it already, but a workaround exists by having more mats/rss than shown. In your specific case, you probably just need a bit more common gas to proceed with the upgrade.
Nonsense. If they were working on it, it would have been fixed months ago. There is no way this is a mysterious bug requiring tons of time to find.
https://scopely.com/customer-support/#star-trek-fleet-command/en
has a short list of bugs they're working on.
You’ve got to be kidding me. On ios safari, the scrolling on that page keeps getting stuck. Even their list of bugs has a bug. They really need to get a clue
You literally can’t look anywhere without running into a bug. Just pick one broken thing and fix it. Is that too much to ask?
I can't see into the system my station is in. It keeps loading a different 3* TC system.
game reset fixes it.
Ghrush seems to be broken since the last update on Android
Is the game working it will not load
g'day all. do camping kills not count for the hostile events anymore? or bug? 🤔
Its been disabled by Scopely
ok thank you for the info. is it temporary or forever?
Probably forever
Seriously hope they are working on the latency issues after the arc update came out last week.
takes 10 mins to kill 3 hostiles
glad theres an event on, where you have to kill hostiles.
Hello there, my ship pas locked on a system, impossible to recall, or moove him
How can I get my ship back ?
🤨
you need more tritanium
If resetting doesn't work, then you'll need to contact CS. #👽-how-to-contact-support
- Tell them "My ship is stuck"
- State your player ID
- State the blocked slot (A, B, C, etc.) or a screenshot of it
- State the bridge officers on the stuck ship
What exakt ship and what tier?
G4?
I checked the base values and it kind of makes sense. Theres not enough research to boost 1.7m to 4m.
Are you missing an officer maybe?
They arent fixed to 2m, they are rounded down
Lemme calculate with research. What ops are you?
46
Base value x only cargo increasing research is 2.743m.
Small boost by syndicate you never get to 4m
You sure you aint missing an officer?
😂
game is unplayable on my android for 2 weeks now. takes ages to load, crashing, 20m to refresh a node. s10e. ppl are taking vacations off the game since its so horrible.
No it’s bugged I know my cargo were all over 3 m at least
With the research and syndicate bonus there is 4m is impossible without stonn, 2of11 or 4of11
Thanks for the information
I’ve sent a ticket anyways
Because the game is working as intended?
It is. Without officers those are the correct amounts
My cargo never been this low
Even the 51 guy on my server has a 1m meridian only
Without officers
Because there aint more research to increase it
Only officers
You got a screenshot or where did you get those numbers from?
Have ss of it saying 1 m now looking for old ss brb
Cloaked ships are still visible to other players
Any screenshot of the whole bridge loadout?
Anyone had this issue before?
as this ship has 65 warp, it has scotty and is your G3 Faction miner. At a higher tier than you told me
Then of course it has more cargo
Don’t have scotty on
On this ship you have as there is no miner with that range
.
Don’t know know summon
It says 65 on there
😂
summoning is not the issue here. I know you can summon
Look
But
I know that is possible
Even though I cant even access those systems yet
But again, its not about whether you can reach something or not
Im analyzing the ss of yours to determine your ship and tier
Your the one saying about warp 65
yes
That was before I did plus 5 research
Which can only be a faction miner at T8
Omg
Is that from right now?
This one is yes
So there is warp increasing research involved, right?
So, what are you trying to show me with that screenshot?
The values for cargo and pc are also correct on that one
Your said about warp 😂
Which was on an older screen of yours where you also told me you didnt have any research
Which leads to the fact this miner had Scotty on it and was at least T8
Which then makes sense that the miner had 2.6m cargo
But sure, lets take the 2nd screenshot you put in
The client is truncating cargo values now. So 2.6m shows as 2m, even 2.99m will still show as 2m. So that one is "correct".
If you feel like your other miners are showing too low even with truncation and want to spend a little time working through the numbers, you can pm me and I'll work through all your bonuses with you as well as a way to get a more reasonable estimate of actual current cargo capacity.
3 times in a row I'm stuck loading something... playing is REALLY boring with all that lag... thinking about stop playing...
My DVor Feesha which I am trying to upgrade the cargo bay, states that I have the required amounts to upgrade. However, just like the Discovery the other day, says I do not have the resources. Do I need to delete the current android app and reinstall or is it a known issue to be released on a future date?🤨
Common bug affecting the client's ability to display the correct costs for ship upgrades. You need more rss, either dil and/or trit.
Three members of my alliance over the last two weeks have had 12 hours Shields fail overnight and in result getting raided
👀
Why does the account binding always fall off on Android
Since last update every page switch seem to take longer and makes playing extremely annoying. The loading process is quite high. And no, I don’t have issues with my internet provider 😬
Also it crashes very often. Is there a way to share the crashlogs?
On March 11th a hotfix update was supposedly pushed to fix the discovery summoning issue. Where is it?
they don't know, like all they are doing 🤷
Dvor's ability tool tip is wrong
@earnest crest
I suppose they are “working on” a fix for stuck ships too? This bug is literally as old as the game.
They need to assign developers to fix bugs.
Not sure what happened to the summon hotfix. And yes, stuck ships are on the short list of known bugs.
Ships won’t upgrade
Any screenshots?
Did u get it
No
Scroll up. This issue has been reported dozens of times in this very thread. Scopely is “working on it” 🤥
I know. I planned on helping him on what he needs.
Thanks
I did not get a Disco event.
is xsola service offline? hanging in loading screen since half an hour
Is there any plans to fix the notifications issue?
Nope
Awesome
Ikr... scopely be removing notifications for the last 3-4 months now
Sucks to miss out on Armadas left and right
I only get the "Away Team ready", Zero node and ship repaired notifications
Yup
No battle/armada notis at all
duplicate event ticket gift, idk if this is intentional
why what?
I think they are referring to the fact the node can’t be scanned or attacked because the player level isn’t loaded. Just a guess tbh idk what they are saying either
the player's too low to do that
Are cloaked ships supposed to be visible now?
nope, if you're seeing some, that's a bug
Grey ship is a cloaked one
My alliance mate grabbed that last night, but several of us saw it
And just heard 9f another report of that
Check the node itself there’s no level attached to it. I think that’s the issue 🤔
When will notifications get fixed?
So cloaked ships are visible now? Really?
Would like to hear a suggestion as to why everythings further complicated by the red and amber connection alerts and constant wifi disconnections on my mobile phone with the wifi router sat 10 feet away.. often , especially during armada events its 2 or 3 minutes to open chat to type anything..
been a lot worse since last update.. and webpages open fine in the meantime..
I just want access to my Station/base I downloaded a fresh game how do you link this "New game to My other L27 !!
Because all I get from CS is they need extra information I sent a screenshot of the game id, the system location, my in game name,
🙏🏻🤞🏻 🖖🏼
Once I get back control I can run the game through Google play!
I sent my dvor to a mine. When the ship arrived after 5 minutes, it attacked the player who was meanwhile on the mine. I actually thought this was eradicated 2 years ago?!
On a PC. Clicking around the map looking where to go with a ship. Have a ship selected. The ship suddenly takes off and starts going where I am clicking leaving its mining node or battle. This is Kind of a pain. Now you have to try stop the ship which is now randomly warping to where you were just looking. You don't tell it to mine or to go it just goes where you are clicking the map.
double clicking can send a ship to space, I suspect your mouse is broken
Having, what I am pretty sure is, an issue with Recruit Rom event. 20-24 level range. We have a level 28 in first with a 350k lead over the player in second.
I don't think that is supposed to be?
49 Kendra
All other players seem to be 20-24, anyways.
Sounds like they used the event to rush several levels.
An alliance member mentioned that may be the case... I understand how most of these events work where the level you start at applies. Feels like a good place for an exception, though.
Kick in the eye for everyone on the board.
It's a short event. They earned the mats they spent while in your bracket's level range because there simply havent been enough events to earn at his new level. Only difference is they chose to spend them to level instead of on ships or research.
Ya not a big just used the event to level and gain prob in both theirs now but u won't have to worry about them next time
What is the point of cloak again
Mind you, im not even in the system and can see him sitting there
Server 184 is really struggling at the moment. Ships are constantly being displayed in the wrong location, including my own ship. Twice I had my ship destroyed by a war army ship that was never displayed at all! I am basically flying blind now. Also getting stuck in battle mode far more often than usual. The game is pretty much unplayable now.
What is the deal with the data nodes in server 35 not being shown 100% of the time?
All augment space doesnt have any nodes before frantically clicking around like a frog on coffee
usually that's a result of a graphics setting, try adjusting it
Settings not the problem. If everyone on different servers are experiencing the same problems it is a game problem. Alk the bugs of a year ago are back after last update. Seriously, is Scopely actually seeing all this?
Game wont even load now for an hour for me. Keeps getting stuck at 70%
everyone's not experiencing your problems, I'm not, and his "missing node graphics in augment space" is a something I've seen before from people with incorrect graphics settings.
Speaking to friends on different servers, all got the same problems
Why is cloaking not making me invisible to enemies.? Seriously I paid good money for this and scopely is not delivering on the invisibility part of the cloaking device.
You need more Tritanium and a bit more green gas
The client has a display bug due to applying efficiency research to component costs that it shouldn't. The error message and new, higher cost is normal. Rest assured that the server will take the correct amount of resources and mats away when the upgrade goes through. Avoid the popups by having more mats/rss than initially stated.
Piling on to notifications not working. Scheduled mining notifications work, which clearly means my notifications are enabled. Push notifications do not. No attack notifications, no base hit notifications, no armada notifications. I get the same tired response from in-game support about it being outside of Scopely’s control and to check my battery. Many in my alliance are also dealing with this and are becoming dependent on msging with Discord for armadas. This is either an Apple issue (I’m on iOS), a Scopely issue, or a 3rd party push provider issue; y’all need to get tech support together to identify root cause because this has been broken for months.
I've been having the same glitch for weeks. I do wish you'd fix it. There's no point in having to cash in chips for RSS when they aren't required for the transaction, nor is there any good reason for having inaccurate displays for something as basic as ship upgrades. Do better scopely!
@signal belfry see above for explanation. In your case, you'll need more Dil.
So, what do you think I'm missing here? If I'm not able to fix that I will miss the event...
You need more gas
Oh man , already hard enough to get that staff together....so disappointing scopely performance
Still experiencing extreme lag... anyone else?
Yes true, Lag is extreme compared to last month
Yup the lag on 162 is horrendous. I’ve given up trying to play. No BP for me this month again. Stopped buying packs months ago as well.
It is so frustrating to try and play these days. I am missing a lot on content just trying to play the game. The lag is unbearable and it has been several days. Damn has Scopely ever heard of horizontal scaling...sheesh the lag sucks!
Lag is very bad since update for me. Also 'default error 5' message constantly popping up
Same here...and the 'comnection error' which requires constant restarts
Cant upgrade any ships. I have more than twice the amount of resources needed, in some cases more than 10x and it still says “you do not have enough resources”. This is not a display bug, this is research or something else being completely broken.
Screenshots?
Where do I Cash in the 1b parsteel token?
From your inventory
Ressources tab
If you can't upgrade the ships, then you don't understand the bug. The bug is that all faction efficiency research is incorrectly applied to all ships before the cost is displayed to you. This will understate costs because your ship should only get the efficiency research of factions that apply to that ship.
Resource tab doesn't have a 1b token reclaim
Reclaim? You mean, you used it but want it back?
I can't use it
what level are you?
this is mine, what do you see?
Yes, that 1b token . I have 8, but can't use
what happens if you click on it?
Ok, that works. Wasn't done through the resource tab. Thanks
@earnest crest I understand just fine. With more than twice what’s necessary ALL of these should be working
You don't have enough rss, I'd open up a bunch more trit/dil.
Maybe you’re not reading, i have more than 2x what’s needed. There is no research that gives a 100% reduction. At least not one that I’ve got.
Let's go over this, since you aren't willing to go the easy route.
Post your Faction Ship Structure researches(station tab)
Ive tried the “open more trit/dil”. It still didn’t work, so I spent it on research instead since that doesn’t appear to be broken
you need to open even more than you did
there is no single research that increases efficiency over 100%, but if you had 3x of them, it can happen
all 3 faction ship structure researches are being applied to your jelly's upgrade
None of them should be applied.
what level is your territory research Optimized Ship upgrades, center row?
What levels are your station g4 Explorer "Pure" researches?
Zero, I don’t have access to those
Odd one here... that says 4* UC materials in the pic, but the Mk6 grinder in stfc.space says rare 3*?
Mk7 looks more likely...
But looks like you should have enough rss/materials...
Mk6 is what you have, mk7 is what you’re upgrading to
gotcha
Station research, Pure Trit/dil, what levels are those?
could try opening some extra dilithium... but my understanding was so long as you had enough to cover the base cost, it'd go through?
unless there's a research that's chucked itself into reverse somewhere
Forget it, I gotta get to work. Wherever the research is being misapplied, try to get them to fix it. It appears to be causing a lot of grief for many people.
Not a Biggie but has anyone seen an indication the custom emojis will be fixed?
I am trying to update my Dvor Feesha and it has more than enough resources and your system says it doesnt. It even has the green plus sign!!!!
You need more rss, there's a bug that's affecting the client's ability to show the correct costs. It understates them by a lot in some circumstances
not enough trit/dil?
basically flick through the last 20-30 messages in this channel, it's the same bug
It was the trit that wasnt reporting properly.
I have done it twice now and it seems it is the trit that is reporting incorrectly.
Can someone please explain the math to me
Last time I checked 90 doesn't equal 100 unless I'm doing diff eq
There’s 2 mining events that add up to 20
One was yesterday, one was today
Ahh ok ty
Officer recruit Heroic not scoring properly again
Just cashed in 1m g*3 crystal and got zero points in BP or acquisition events! 😡
Received no points for 3* gas & crystal.
every week, without fail 😂
Getting really annoying
you need more trit
Yep that did it! Thanks. I thought it was an issue with the uncommons
Nope, if you only have like one or two million trit/dil extra it wont work
Getting that resource error for uncommon as well.
I am very tired of downloading for 5-10 minutes
A terrible update for the last two or three weeks, everything just hangs and slows down in the game, the binding of the Google account flies off and much more..
It’s for resources and materials that have efficiency researches attached to them
Checking for a friend, is their a solution to this?
there's a workaround listed right in the SS
How can ship C not reach that node. Its mining next to it lol. Sever 51
Edit restarting cleared whatever was going on
disco upgrade
@burnt garnet you need more trit
Just tried to promote an officer but because I didn't have enough XP I was asked to use 7k Latinum so I did but nothing happened. I repeated this several times and noticed I have just been robbed of 40k Latinum. Please help
Update to the latest version.
If I have a 5% chance to get a lucky pull in a Premium Recruit Chest, and a 5% chance to get an epic officer, why do I get at least 10x more epics than lucky pulls?
So called "RNG"
I mean in a game that charges money, shouldn't their reported numbers reflect reality?
Again, RNG
Its RANDOM
Ok but you do understand that over a large enough sample size, you can make certain definitive statements about the accuracy of their reported numbers? I don't care if the odds are much lower, I just don't like being lied to
It will never work out. Welcome to scopely RNG
The Last Update is 🤮. Everything is slow as hell... Performance dropped to ~70%.
it should be accurate, but let's see your data showing otherwise
74 Krayton still does not have the ISS jelly Event.
Hey scopely, how am I supposed to compete when your game won't let me upgrade my ship when I clearly have enough resources
Screenshots?
You need more trit
The client has a display bug due to applying efficiency research to component costs that it shouldn't. The error message and new, higher cost is normal. Rest assured that the server will take the correct amount of resources and mats away when the upgrade goes through.
Added 20 mil trit
What amount do you recommend
Base value is 270m, so I guess like 180 million?
Do the math. The correct formula would be costs = base cost / 1 + sum of applicable efficiency percentages.
RNG would probably explain some of it, but half of it would be because you're comparing 5x 5% chances with 1x 5% chance. You should on average see 5x as many epic shards vs full pulls from the premium recruit.
And if you want to know how much tritanium and Dilithium someone needs for an upgrade you only need the upgrade cost screenshot and these research. simples.
Is the event now running on your server? 119 still doesnt have it
you know what would be great? If you all would fix the Officer Recruit - Heroic scoring....
I basically passive killed stuff all night and didn't get credit on my Rom Hostile event. The game is basically nearly unplayable at the moment. Is there going to be a update to fix the loading issues? (Please don't kick some tech jargon at me)
Completed all of the milestones for Recruit Rom Part 1 and I am missing 10 points
Most likely missing 1 of the 2 mining events
I didn’t miss completing any of the events. One of our other alliance members is scored at 90 points as well
I'd restart first, then review the results of the day2 events that are still available.
I completed the 40, im level 46
When are you going fix the lag issue, using wifi seriously boring !!!
If you haven't already, check if there's an update for the game. Some users reported an improved gaming experience with the newest update
Fix this please.... I am tired of restarting the app 10 times to get out of this
Can someone with a PhD in Theoretical Mathematics explain this to me please? Cause apparently it isn't real math. Maybe it's that new math?
A common bug, see the first part of the first pinned message to this channel.
So what you're telling me is a bunch of devs/programmers can't make a basic algebraic function calculate correctly. These guys are in so much trouble. God forbid trig or Newtonian mathematics are ever required.
I don't understand at all how such programmers were hired, the simplest rounding, efficiency.
3 months can't fix this problem, I would have fired half of the programmers if I were their boss.
Christ, this is like tryin to take out a $20 from an account that says you have sufficient funds only to deny your transaction because you have insufficient funds.
And they need more math tutors.
Completed Cost of Business missions, but it gave no points towards 'complete new missions'
Is there a reason I just lost over 2 billion in r.s.s when I put up a 12 hr sheild at 0100 and it's 0521 that's bull
Contact CS in game to get it back.
What's that and where is it
Customer service I get it. But where do I reach them I'm not seeing any tabs for them
Settings>legal&help>help&faq>contact us
Contact us is in the top right corner @balmy falcon
I did .ty
they said they'd get back with me in around 2 days so I'm not expecting them to help. I'm still waiting on there response from a year ago about an in game purchass
Since scooply have changed their ticket system to report bugs, I have sent 2 tickets in and never get a reply even why I put down my email address. Anyone else having the same issue?
If you prefer email, you can start with contacting them that way. Their email is in this link: #👽-how-to-contact-support
I see some other people have mentioned receiving no credit for completing Cost of business quest chain. Has anyone successfully completed the chain and received final credit?
yes
if you've finished the missions and did not receive event credit, contact CS
I usually see bugs relating to scoring for these when a player levels during a bp season
Is it just me or has the connection performance to the server about halved since the latest maintenance? Experiencing the additional lag on different devices.
The server is hot garbage. Support doesn’t respond in any useful manner. They just tell you to reset your client and close the ticket. I have a stuck ship that no one can see to blow up for me and I’m waiting on them to fix it. Can’t do jack squat without my main ship. I hit recall, seems to travel back, then magically appears back where it started. This game is going downhill in terms of quality.
Also somehow when I donated 350k tritanium to my alliance it took 50M off my total. So, yay math.
Scopely really needs to hire a testing team instead of letting users find these numerous bugs. And always blaming apple or my phone is getting really old.
Please can U Sort SFTC command game out!it now making me cheesed off!!!... too slooooooow..can not share coordinates to other players,as I type in space it disappears... don't get any points anymore for framing in aug space..ship's not engaging in battle have to press 3 times to do so.. can't loose hastle fighters any more slow game play! since this cross event things have gone wrong & up dates 😔😔😔😔.I love this game Please sort it out 🤪
195 server lag is bad. Can’t play
Try again - still broken
I'd wait until, idk, just a guess - event reset?
Lol
"Once the Treasury is full, you can open the Lockbox by **purchasing **a Desealing Rod from the store".
get great rewards for only 99$ for 1 unlock !!! 😡 😡
The strobing is giving me a headache.
I'd try changing planets
Um.. Scopely... Care to explain?
Updated and got the spot to build Treasury says you need a Treasury key which is in gift section of the store but i don't have a key i am LVL 33??
maybe event change? 😉
Yeah, we have the same assumption.
Sounds like a whale song ...
And who's singing?
This feature will be removed!
Or has been removed to be exact
Correct, just pointing out that it's in the description still. 🙂
Better that than not telling us and it still being a feature 😉
Just another way for scopley to bend over the non-whales
Yes, but it being there could lead to them still doing it...
Again, it's not a thing anymore
Probably released at event reset
So umm, I think Scopely forgot to check off one major thing from the update checklist, which is to give everyone over level 15 a treasury key after updating the app…
Will probably be released at event reset as every other special building before
Event reset? What is it and when is it?
Event reset is in 1 hour
Ahh alr
So 9 AM PST time gotcha
That's the time every 24 hour event will reset at. That's why it's called event reset. Daily events reset in 6-12 hour intervals
So, the token to build the treasury that should show up after level 15 isn’t showing up?
Great new release doesn’t work
How long should I expect scopely to take to respond to my help request to unstick my ship? Problem still there after updating the app today. My main ship and a ton of officers are unusable
It’s been 24 hours already.
Please, just read the messages above yours.
If you didn't have "stuck ship" as first message, your ticket is same priority as others. Can take up to several days
I had an open ticket already and had no clear way to start a new one
use the email option here: #👽-how-to-contact-support
🙄
Hope they respond. This is going to be the straw that breaks the camels back if they don’t fix it soon. Tired of them dismissing issues as client problems when everyone in my alliance has the same problems. It’s getting old.
Still can't summon any ships using the officer designed to reduce summoning cost. Still get the error cannot calculate cost. Use a different officer.
I've got two tickets in
Treasury doesn’t work. No token, no way of building!
Contact support? You have to be joking…just like putting in a ticket - you get the same old nonsensical feedback that does absolutely nothing to remediate the problem. I don’t even know why they even have a ticketing system
Oof...
Scopely should preferably spend a lot of time fixing ALL the current bugs before anymore updates are released. It is shocking that we (as players/users/money spenders) should have to tolerate the inability to resolve any issues that have been outstanding for what feels like forever!
I’ve updated my game on both systems I use to play it and still can not get the free gift for the new building despite me being lvl33
Anybody else see a ship power drop after the update?
Yes, because now faction research isn't applied anymore
So if you got a klingon ship, Romulan research ain't applied
Before the update it wrongly was applied
Upgrade treasury do score only 1 point
There's an event which only gives you 1 point for that
Away On Business SMS not showing rewards in the event or when you hit the milestones
shouldn't you get 100 points??
I can't even build the Treasury
Did you update the game?
Yes
what the heeeeeeeeeck?
How can you not build it then 🤔
Treasury building event not giving 100 points per level of the treasury building.
Are you missing the token or the building itself?
I'm going to vomit 🤢 grinding in that system
The building itself
What Ops are you?
24
And you are sure you updated today?
Looks like a new update dropped and Google playstore didn't notify me.
I updated it yesterday so that's that then.
new iOS Update installed. but today, there is NO fightpass task?!
Where are my points @noble moss ?
Every upgrade 100 points it says
LvL 6 and only 107 points????
upgraded treasury to level 5 and only got 5 points
@floral plank get in line lol
They better give us our missing points and not some shoddy comp pack that doesnt even cut it
Sorry didn’t see your post scotty
got treasury to level 5 and upgraded one other building...6 points total
not the 501 that it should be
find the bug 😡
Scoring was broken, and now those that pushed faster lost out because of it
Of course, they screwed everyone that went first as usual, and won't retroactively fix things
Same here level 6 107 points
Yes, my scoring is broken as well. I have 106 points on the leaderboard, which means it scored 100 for the first treasury building and only 1 points for each other upgrade (currently lvl 5). However, the top person has 918 points at the moment. Not possible unless they are getting 100 points for every treasury upgrade.
I have the key but I cannot enter the treasury why?
So they cancel that one and give everyone some pittiance
I am not getting 100 pts for leveling up the treasury… other players are.
They fixed it after people built it
"Upgrade The Treasury Elite" scoring broken
I expect them to reconfigure the points given
Probably 15 min after the event start, changing the rules after event start is a recipe for disaster
@hearty trout @brisk geyser How to get the points for those that upgraded before the points scoring changed?
If it scores like I think it should, I should have 401, but I only have 5
Same here on server 41. Scopely can u roll out anything right
yeah nice getting 5 pts rather than 500... okay thanks... >.<
per usual, scopely scoring mechanism didn't work. I only got a 100 point score credit for one of my treasury building upgrade. should be 606 or 600
<@&509691205798592532> treasury slb scoring not working. I am.level 7 and only have 300 points
Why I can't enter in the treasury? I have the key
So I'm guessing they had SMS and SLB scoring the same for a period of time, then realized their issue and fixed it, leaving those that did the event at the beginning holding the bag
@karmic jungle update game !!!
Update game and do a few resets and hope it works
Todays BP event is not showing up
For the amount of time I spend this game, it's not worth it any more.
@hearty trout & @brisk geyser & @earnest crest & @noble moss & @mild pagoda Treasury scoring broken on server 133!
like so much of us... I made a support ticket, hope they won't juste close it... >.<
Scoooooply 
Bugs after bugs, and when you contact customer service it takes days to even acknowledge your ticket. And to add to this, you introduce bugs that cause the community to go mental... Do you guys even have a testing team and server where you roll out these changes and test? What kind of software company are you?
It's borken on all servers
Is anyone else missing today’s battlepass event?
Nooo treasury…
Did the update..etc etc..
Of course it's not scoring right lol
Treasury slb didn't count points correctly. Also, no battlepass event...
Lucky tokens not showing up in event tab
Just another day in STFC
And no lucky tokens in event store
does not compute
Level 27 OPS - where is my "new" BP points event ???
I’m missing it also
As per normal, upgraded the building etc etc and scopely still can't count according to their own points system.... 🤦♂️
and the realy annoing thing is, other players who build it later got the correct amount of point... now i am ranked last and have no chance to get up again because I allready spent all diodes...
Same here… I messaged Scopley Support, so I’ll probably hear back next week
Next week?? No chance 😂
😂
@obtuse laurel defenitely when is the event is over 🤣
My parstrel holdings is shown in the daily chests menu 😂
That one made me laugh Scopely, thanks
With a treasury lvl 6 I should be No 1
But no…. We can’t do anything about it!!!!
Game updated... load it up... brand new account... sigh not happy
Just said that yes
No building spot to build the treasury
🤭 me too!!
did you update game ????
Why doesnt the treasury building event count correctly. Got the building on 5 and only gained 1 point each level up in stead of 100 …
No BP event for levels below 30!
@native oyster all of us have the problem if they had ubgrade it rigth at the beginning
Lvl 4 treasury and only 5 points. But others getting the bonus
@midnight solstice because they changed the scoring during the event 😡 🙈
No treasury showing and app store claims I have the most recent update. have tried resetting both the game and my phone but still old bank building in the spot. Thanks Scopoly
Treasury scoring all wrong here too. Lvl 5 scored 105 points, lvl 6 now scored 206 points🙈🙈🙈
@neat cedar risky, I lost my entire account trying to get it to update properly 😦
Once again Scopely FUBAR update. Fully updated, app reset multiple times, treasury key collected, no treasury building to build.
oh mine just got even more interesting.... I am getting notifications from my proper account.. but I cant GET to it !
Am I missing something or am I short shards, I just get really unlucky and get a bunch of common pulls
Looks like the update is having delays being published. Update just appeared on Playstore for me. Fingers crossed it works
Routing error
no, its not
The direct path between those has warp 47, the other path warp 40-43
How ? What does it solve ?
shows the update you need if you can't build the treasury
Scopely logic.
Its the same in Klingon space, so get used to it 😉
Lucky tokens not showing in event. Can't use them if they don't give option to use.
Same for me. Treasurery level 4, only 3 points. And everyone else has hundreds of points
oh awesome.. google log in just stayed with the brand new fresh account, so they really have lost everything I have done.
Guess I'll better show myself the exit before I start insulting mothers 😦