👾-bug-reporting

[native oyster]

Please fix it in next update

[leaden wren]

So to be clear, the price is higher than what I’m seeing when I try to make the initial upgrade (I’m upgrading Disco cargo bay and it jumps from 70mm to 110mm along with other rss)? I really feel like the 3rd rule of acquisition applies here: never spend more for an acquisition than you have to. I really want to pay the price that was on the sticker when I first tried to buy it, because otherwise I feel like I’m being taken to the cleaners by Quark.

[earnest crest]

The price listed is lower because the client is applying material efficiency research that it isn't supposed to, ie. every faction-specific one to all ships. This isn't allowed by the server so it spits out an error message, and gives you a new updated price.

Buy the upgrade if you want, but you won't be charged more or less than the right amount taking into account the right efficiencies.

[leaden wren]

Alas ☹️ I don’t have the lobes to find a bargain, I guess. It tracks with this arc though—I’ll just weave it into the narrative. Thanks for the clarification 🖖🏻

[worldly lodge]

And again a stuck ship, if the problem isn't solved, then at least it needs some kind of self-destruct function or something. So that you can solve it yourself. I find it impossible and unreasonable that I have to wait days again for support to take care of it. 😡

[earnest crest]

CS is usually faster if you follow their guidelines:

Tell them "My ship is stuck" and include the following:

1. Your player ID
2. The blocked slot (A, B, C, etc.) or a screenshot of it
3. The bridge officers on the stuck ship

[worldly lodge]

I used this form, it's correct, isn't it?

https://scopely.helpshift.com/a/star-trek-fleet-command/?p=all&contact=1

[earnest crest]

The form's one way of contacting them, yes. But always include those things I previously mentioned so that they get to it faster.

[low panther]

It's great if there's credit on the shield. 😂

But it seems to be a display bug, everything is correct in the battle log.

[grave yarrow]

This the best resolution you can offer scopely?
My device has a resolution of 2800x1752 and this definitely isn't this resolution

It looks like your enterprise D skin right now

Now that's just ridiculouss

[copper plank]

My phone app keeps restarting itself don't it working right on my android phone anymore

[tawdry heart]

Android, can't log in.

[clever kayak]

I'm having the same problem. Game opens, then freezes, then shuts down. Any work around?

[earnest crest]

Try clearing localization and rebooting first.
If that doesn't work, I'd uninstall/reinstall the STFC app.
And if that doesn't work either, Android users can try uninstalling/reinstalling "Android System WebView" from the Google Play Store.

[hasty trail]

Unfortunately, I have really bad issues with game last 2 weeks ... it's freezing, crashing 30 times per day. Today, I got update from Samsung and I can't get into game on the phone Samsung S20. Never had these problems. Thx Candle, but WebView reinstall doesn't help. I also cleared localization, then game data and then reinstall it complete. I don't know what to do, because in-game support is incompetent.
Now I must play only on PC and tablet ... but it's impossible to be online outside home/work.

Game stops most of times on this screen ... sometimes it crashed on 60%, Social authentication ... sometimes it crashed right after 100% load

[wheat cradle]

These hostiles are not counting towards the event

[native oyster]

I've had constant game crashes since last game update. It's very frustrating. I have a android device but I've been told it's happening on apple devices to from my teammates.

[grave yarrow]

If your android device is from samsung, it's most likely the cause of android, not of the game itself

[placid moth]

i have the same problems , "Android System WebView" resett und new update didn´t fix the problem , my games crash several times an hour

[native oyster]

It is Samsung but it didn't have this issue before update

[devout chasm]

Same problem here. Can't login at all. Seems some users on Android 12 are having the same problems.

I've raised a ticket and got a response 3 days ago saying they are inundated with tickers at the moment. Haven't heard back even though I've sent then 2 other messages. They give themselves 5 business days. Meanwhile I'm missing out on events, dailies and my battlepass rewards

[terse sequoia]

I'm been having very frequent crashes and game freeze at start up and now it has escalated to not even loading up,I've missed 3 events so far and 1 was a bp event😔

[rugged zephyr]

I have them but I don’t? What TF

[tidal tartan]

You have only full shards for the purple pew pew. For the cryonic blast you need additional 75 cryonic blast shards.

[rugged elbow]

There seems to be a bug with your ticket reporting system. I opened a ticket on Friday and nobody has responded to it.

[exotic ether]

My CLat mining isn’t counting when it says it does 🤷🏼‍♂️

[rugged zephyr]

I have the cryonic blast shards. Why in the heck would I need more shards?

[tidal tartan]

Sorry other way round. You need 75 purple pew pew parts additionally. As you can see you have once 0/75 and once 75/75. You need them because it's the set prerequisite.

[worldly lodge]

For me it's the other way around, but that's been the case for a long time, I have no idea where I can get missing parts

[earnest crest]

Might be in the amalgam refinery, there are other refits in there

[exotic brook]

Ok I'm not sure if anyone else has reported this... but arrock capt ability is definitely not working as intended

[keen surge]

Ok-to-so so on the Feesha and much better on a decent regular miner?
Otherwise some more details might go a long way.

[exotic brook]

Ok I will provide some ss to show why I believe he isn't working

Can anyone tell me how the above increase equates to 9500% faster mining speed for feesh?

This is using fess as capt, arrock plus 10 of 11

All three ss are the exact same node in Ash-tor... using a t4 level 14 feesh

With a 50% mining boost exo

@keen surge plz see above

[patent citrus]

Has anyone had any issues with Feesha and crews? regarding crews making little difference to the ship mining performance, and protected cargo? also, mine speed booster, and protected cargo booster not changing the Feesha values?

i have 4 feesha, 3 are identical, yet with totally different crews, the mine at the same speed, and have the same protected cargo. their values do not improve with the boosters

[exotic brook]

@patent citrus see above I've just shown proof that arrock is not working correctly

[keen surge]

Seems ok.
Arrock applies his captain maneuver as boring old mining speed, which is the same as the ship ability.
This means the expected increase from using no crew to Arrock + synergy + 100% 10of11 would be about 34k/hour (650% mining bonus X 9600% mining speed bonus X 55 node speed = 34320/hour).

[patent citrus]

it is not just him that is not working, its other officers on the ship

[exotic brook]

@keen surge so you're saying he basically does nothing

34k increase isn't how us players interpret that

[keen surge]

Not much, no. He's dwarfed by the ship ability. He'll actually do better on a good miner, as the larger mining laser bonus will increase the speed.

[patent citrus]

i have 4 ships out mining. 1 is tier 3, the others are tier 2 with mining and cargo upgrades

[exotic brook]

But his ability only works on a feesh

[patent citrus]

tier 3, mines at 180k/hr

[keen surge]

Does it? 🤔 That wasn't listed originally

[exotic brook]

So he should be increasing the feesh base mining speed by 9500%

[patent citrus]

tier 2 141k/hour

[exotic brook]

So he's just a pure waste of money if 34k is all he gives it

[keen surge]

If you paid for him and were expecting more, then yes. None of them will do much for the Feesha really, and he's by far the best increase of them..

[patent citrus]

tier 2, at 140k/hour

tier 2 at 140k/hour

[keen surge]

Are you looking at Fess? He'll do very little to the Feesha mining speeds, as you're comparing his small % to the ship's much larger ability %..

[exotic brook]

To me the base mining speed of feesh ×9500% due to synergy is what his ability means

So with that it is purely false advertising

[patent citrus]

tier 2, 141k/hour

3 identical ships, totally different crew, yet same results

and no change when booster are applied

[keen surge]

These crew will do very little to impact the Feesha mining speeds on concentrated latinum. They stack directly with the ship ability, which greatly dwarfs them.

[static folio]

Is the feesha PvP event system the same for all players in a bracket? I have a guy claiming he’s getting points for feesha pvp in any system

[static folio]

<@&509691205798592532> 👆

[earnest crest]

no idea, easy to test though

[static folio]

Confirmed Terix is scoring pvp points

System listed in my event is No’Mat

[boreal mountain]

STILL occasionally getting this message, even though I'm now lvl20

[rugged elbow]

Is there another means to contact support? I've been waiting for a response from my ticket for 4 days now and all I've had is the automated responses.

[earnest crest]

There are several ways to contact CS, try one of the methods in this link:
#👽-how-to-contact-support

[rugged elbow]

Yay more emails to send, thanks. Hopefully someone will read them and finally delete my account

[tidal tartan]

@rugged elbow but as also noted in the channel provided it might take up to five working days for them to reply.

[rugged elbow]

Still be faster than the ingame ticket at this rate

[tidal tartan]

@rugged elbow anyway you have to take into account that from your mentioned four days at least two have been weekend days.

[devout chasm]

I did the ticket via the website and its still been 4 days. Also the email they give where you can reply is stuck in a redirection loop when you click on the link they give. I think they are inundated or have decided to ignore us 😂

[tidal tartan]

@devout chasm same for your statement. You shouldn't take the weekend into account. Or do you wait for four working days?

[devout chasm]

It's 5 business days according to the email so it will be Thursday for me technically. Still isn't great when I'm missing out on dailies events battlepass etc. Hope they compensate for it as I can't login

[rugged elbow]

They still have people working in support over the weekend

[native oyster]

Just lost 30% extra mining 3 hours just after activated us sais it ended?!?

What's up scopely? I want that
Exo comp took back

How it end if just started?

?????

[tidal tartan]

In case you feel that something went wrong you'll have to contact customer support for potential compensation.

[bronze river]

5 am not able to connect ios phone and ipad same issue stop loading at 70%

[plucky cairn]

Same

[bronze river]

At least discord seem online again

Twitter and other server worldwide off

[plucky cairn]

Still not loading for me

[ashen tinsel]

Can anybody change the energy saving lamp over komals head?

Its very dark at server 158

@native oyster you get shortly the screen of the last exo what you have activated. I have same problem here.

[rare schooner]

Same. Stuck at 70-76% loading game state. Can connect now, shortly after apple private relay connection was reestablished.

[sage cairn]

Connection is very poor on Android

[radiant patrol]

Game keeps crashing. Using IOS 15.3.1. Connection is also poor at times.

[modest citrus]

Do not understand the message ... my OPS is level 39

[grave yarrow]

Re-enter the menu

[earnest crest]

contact CS for the SB starter mats if you didn't get one when it was released. #👽-how-to-contact-support

[modest citrus]

The performance and stability (frozen screen, crashs) of the game is worse the last weeks. I tested different WLAN and mobile connections as well as different devices (tablet, mobile phone). In addition, the game was de-installed and new installed, but the problems are still there. I heard from different players that they have similar problems. The support is friendly but did not help; answers are the same phrases. Other games are running well.

[strange quest]

Fix these crashes you ....

[forest flame]

Anyone have any solutions for not getting notifications? (On ios)

Since I got a new phone I dont get notifications when attacked or for alliance starting armadas.
I do get other notifications for this game.

[spiral venture]

It’s an issue on Scopleys end. So far they haven’t seem to acknowledged it so for now there is no fix.

[forest flame]

Ah ok, thank you. Shame 😖

[teal chasm]

My android phone is crashing game out all the time in last 3 weeks

Android 12
Samsung Note 20

[soft warren]

I've uninstalled, cleared cache and localization and the game keeps crashing. Been about a week and lost plenty of events along with battle pass and monthly reward pack.

[noble moss]

Are you on Android?

[soft warren]

Yes

[noble moss]

If you're on v12, there are some known issues. The team is aware and investigating.

[cloud hinge]

Definitely not that much OPC

[delicate aspen]

Ticket numbers - 7241763 and 7262713 Need Help.
11 Days and Counting

My Stella has been stuck in scrapper for 12 days. See the image at the end of these messages. It says Error 2. This is happening on my new iPad mini and iPhone 13. I have made sure that both devices have up-to-date iOS and the most recent version of STFC. I have rebooted. I reinstalled STFC on my phone. Scopely support has told me to do the above many times. Other than that, nothing has been done. The did tell me at one point they would submit a bug report. See below for a list of replies from Scopely. I didn't include all the many messages I have sent.

Here is a summary of the responses I received after contacting Scopely support on February 10 at 9:11am, including the attached picture and a picture of my Id page.

1. 2/11/22 2:25 am Central Time in-game support (1 day after problem reported) - Green said force close game and restart device. Check for updates. [This was done by me instantly. No help.]
2. 2/12/22 3:30pm CT in-game support (2 days after problem reported) - Victor asked for all details, including Player ID and screenshot. [The details, Player ID and screen shot were included in the original submission 2 days earlier and had been included again in a prior message.]
3. 2/13/22 8:21 am by email - Luke asked for details, playerID and screenshot.
4. 2/14/22 8:47pm CT in-game support (4 days after problem reported) - Des told me again to restart device and game, clear localizations check iOS for latest version. [I had already done all of that, but I did it again. No help.]
5. 2/15/22 4:12pm in-game support CT (5 days after problem reported) - Des said bug report was being submitted. [I thoughts this would help, but not so far.]
6. 2/16/22 8:20am CT by email (6 days after problem reported) - said they hadn't heard back from me and gave me 7 days before ticket would be closed. [I had replied by in-game help request]

7. 2/17/22 8:20 am CT in-game support (7 days after problem reported) - No name provided. Was told they hadn't heard back from me and gave me 7 days to contact them. [But I had tried to contact them through the in-game customer support]
8. 2/17/22 9:47pm CT in-game support (7 days after problem reported) - Tried using Tribble-shoot bot. Selected technical issues. was given ticket number 7262713
10. 2/18/22 1:56 pm CT in-game support (8 days after problem reported) - Luke asked for details, playerID and screenshot. [I responded these had been provided numerous times]
11. 2/20/22 6:48pm CT by email (10 days after problem reported) Patrick apologized for delay and asked me to try again. Said my report was shared with the team for further checking. Gave me support number (7241763). Said if I needed more help, to send another message. [I replied to the message 2 hours later but got a reply on 2/20/22 at 8:35pm that I was replying to a closed ticket.
    It said if I was experiencing the same issue to click this link. https://scopely.helpshift.com/a/ I couldn't find a place to report the problem]
12. 2/21/22 6:09 am in-game support (11 days after problem reported) Green apologized for the long delay. Asked me to force close game or reset device and to check for iOS or game updates. [I have done this so many times already, but did it again. No help.]

[white trail]

Please fix Domitia Officer ability. At the moment, she gives me warp speed boost when my ship is empty, not when it is full.

[sand delta]

I'm crashing probably a dozen times a day. Its a no warning no message game closure. No clear patterns that cause the crash, other than on click of my phone.

This is new during the last arc for me

It seems crashes limited to my samsung. Running on pc is stable for me. I've tried already clearing all app data, and reinstalling

[elfin matrix]

☝️ I'm having same issue but can't do more than one function before it crashes. Samsung S20 ultra. Put ticket in but it's usually 3-5 days to get the " we haven't heard from you respnse" followed by "we'll look into it but don't hold your breath" response

[terse sequoia]

Same issue here haven't been able to participate in today's events and most likely tomorrow's crashes have also cost me a bp event and I'll likely get raided as my shield has been down for almost a day

[native oyster]

I have had 3 battles where the battle reports show I survived, but my ship still ends up destroyed. Anyone else have that happen?

[fathom silo]

over a week now, no answer back

love the support

[cloud hinge]

It happens if during combat you gained a buff like kirk or leslie that increased your hull
After battle you blow up as your original hull minus damage is below 0

[native oyster]

Thanks, I'll double check that then. That's probably it

[wise matrix]

Server 16 experiencing back end issues. No credit on dailies or events.

[zenith mural]

No credit for mining either

Communication to the server seems broken.

[ripe elbow]

I'm OPS 39 and have the drydocks A-E + G. When I put my D3 in the new and special drydock G I cannot activate its cloak. The button just doesn't do anything. Move the D3 to drydock E and the button works again.

[delicate aspen]

Update on my ticket
Green tells me that "I checked with the team and found that they are still working on your concern. Even though I can't give you the exact time of when this will be fixed, I assure you that the team is doing their best regarding this."

So at least a decent response. Of course I reported this 12 days ago and I'm still waiting for a resolution. But at least I now know someone is looking at this.

[spiral venture]

That’s the resolution…..

[west kettle]

My syndicate points from dailies are not registering. I’ve submitted multiple tickets only to receive the same “we’re busy right now and will look into this” response.

Before:

Dailies:

After:

I’m able to use the button for the 200, so my current amount is:

Notice it still ending in “32”?

[grave yarrow]

Dailies don't give you syndicate xp

The syndicate symbol only tells you, what dailies are affected by the syndicate bonus

--> Working as intended

[lethal sorrel]

And this is why they're busy, because people raise tickets for stuff without understanding what they're looking at 😉

That 2 on the end, though? That's going to mock you forever...

I have a 9, never going to change 😂

[grave yarrow]

I got a one. And this made me rage a few times already

Especially if it's this one XP missing

[lethal sorrel]

Why can't they just work in round numbers? 😂

[west kettle]

Ahh, thanks for clearing this up.

[sage cairn]

Never tried to add up the daily syndicate xp see if it changes by 200

[noble epoch]

I am reporting a bug about the armada's and asking for help

[novel elm]

Any issues with cloaking. ?? Can’t cloak my bortas

[lethal sorrel]

is it on dock G?

I saw someone mentioning that earlier

[novel elm]

Dock e. But will change dock in see what happens

Ok works on dock A And it was on dock G. My mistake

[lethal sorrel]

why these things don't work like all the others, no idea 😦

Though I can't shout too loud - dealing with my own copy-paste related cockup right now at work 🤣

[tidal tartan]

If you provide some more details, it will be more likely that you receive help...

[noble epoch]

I have yesterday when to a rare Armada and was able to take it down with help did not receive any credit from the Armada it showed that I had got 5,000 but I got a 0 I have got pictures

[jade radish]

After initial success dealing with Android crashes, things took a turn this morning .

Allow me to share some riveting stfc gameplay footage.

https://youtu.be/zGsyBLHsyUM

[tidal tartan]

Did you check your inventory?

[noble epoch]

Yes I had 2000 before I done the Armada after the Amada I had 2000

[tidal tartan]

And you have a battle report which proves that you defeated the armarda?

[noble epoch]

Yes

[tidal tartan]

As it was yesterday I suppose your ship was docked in the meantime. As it seems you are missing loot, you have to contact customer support. They can check and provide you with the missing credits.

[noble epoch]

Thank you

[elfin matrix]

I have the same video I took yesterday. Today only crashed once, but it's still early

[elfin matrix]

I got the " we normally respond within 24 hours, but someone named ChewyTheWookies keeps submitting bogus tickets" response 🤣🤣

[fossil jungle]

This game sucks in general, but it also has additional bugs added daily. I wonder why I still play it. I wish you were fined for all the bad experience and constant lies.

[chilly ivy]

My Disco upgrades for level 8 are gone

[clever siren]

There is a cost mismatch in what's being shown and what's being billed

It says 99m trit but takes 122m

Same for all the other resources

[grave yarrow]

@clever siren

[clever siren]

@grave yarrow thx mate

[ebon ore]

Experienced a shield bug last night. I put up a 12 hour shield, which failed a few hours in and I was drained by an alliance known to exploit that bug.

[worn cosmos]

<@&509691205798592532>
Apologies if tagging is forbidden but I'm a bit desperate. I have sent a message to Scopely Support almost 5 days ago concerning my jelly being bugged (not able to dock, cannot be targeted, cannot be destroyed, cannot be summoned).
My base is currently located in DS, so for the past few days I have not been able to effectively participate in events. Especially the Jelly Brawl today.

[earnest crest]

CS is usually faster if you follow their guidelines:

Tell them "My ship is stuck" and include the following:

1. Your player ID
2. The blocked slot (A, B, C, etc.) or a screenshot of it
3. The bridge officers on the stuck ship

I'd make a new ticket with this info and try the email option in #👽-how-to-contact-support

[worn cosmos]

I'll give that a try, cheers

[worn cosmos]

When doing those steps, it simply sends me to the ticket I already made

[vapid thistle]

@worn cosmos you can continue to add to the same ticket, think of it as a continuous text message.

[dawn stone]

About a month now and still can't play without constantly being booted from game. Actually been acting worse past few days. Note 20 ultra

[teal chasm]

Getting exactly the same.. freezing or crashing out..

I think it's android 12 update.. my android 11 tablet seems OK..

[stone shale]

Feesha still does not mine regular lat like the OG v dor. Fix that since we scrap a maxed one to get the feesha.

Feesha should be able to mine both regular and con lat. fix it…..

[tired breach]

Worf is looking a little sick, guys... 👀

[spark robin]

Is there a bug with ship up grades? I just upgraded my shields on my Valdore and the ship parts went up on everything! Warp was 2k and now is 6k. Plus my guns were 7k and are now needing 11k!? Plus the Dil needed went up aswell!?😡😖

[haughty monolith]

I raised tkt earlier in week and still waiting

[tidal tartan]

You are facing a faction efficiency Research bug where the client isn't able to display the correct amount of ressources and materials. In fact you really need more.

[spark robin]

It's going up with every upgrade, plus my warp has completely stopped working aswell.🙈

The bug with the Dilitium saying I need 39k then changes to 59 k I understand, but not the ship parts needed going up.

If I had gone up a faction lvl I could understand it, but this has only been happening since the last upgrade.😔

[keen surge]

you're showing too different upgrade components there, are you sure the parts are also increasing?

[spark robin]

The parts are and have increased each upgrade aswell. Thankfully the gas hasn't gone up.🤞🏽 I expect that'll be next.😭

[keen surge]

I'm not sure what you mean by each upgrade.
The base cost in parts for a Mk6 phaser turret for the Valdore is 18990, that it's showing 11100 suggests a total bonus level of about 71%. What total parts cost reduction for G4 explorers are you expecting based on your research, and what cost is it increasing to for you?

[spark robin]

It was showing 7k skip parts for a gun up grade, after I upgraded my shields it went up to 11k needed.

My warp was showing 2.7k then went up to nearly 7k.

My Valdore is only Tier 5.

[keen surge]

Yes. You install Mk6 upgrades at T5.

[spark robin]

Should the cost of each upgrade now be going up on other upgrades each time? If it shows 7 k it shouldn't go up to 11k because I have upgraded my shield upgrade.

[keen surge]

These are the only ones I can see for parts efficiency. What are these for you?

(middle column of each screenshot)

[spark robin]

Most of mine are maxed tbh.

Maybe my research has stopped working then?

[keen surge]

No, they should be static. But it is possible that they are being applied incorrectly in similar fashion to the faction specific bonuses, if I can know your numbers I can maybe confirm if this is the case.

[keen surge]

No. Base costs are noticeably higher still so your research is still being applied
You're essentially looking at 171% down to 71% (ish) parts efficiency. So if your correct bonuses work out to roughly 71% (exact is hard to say due to rounding in provided numbers) and your other parts bonuses work out to roughly 100% then we could instead say that the higher shown cost is correct and that the clients are also showing the benefit of some parts efficiency bonuses incorrectly. Need your numbers to really say, but I'd say this is likely what's happening off-hand if you're seeing such large swings.

[keen surge]

Yea, OK. so 71% is what you should have by that, as predicted based on your displayed costs. This is the correct parts cost for you.
The lower costs look to be incorrectly including parts efficiency bonuses for all 3 pure parts regardless of your ship type (which the server will ignore and do the math correctly). Though I'd say your warp costs were probably showing more like 4K than 2K (a 2K difference maybe).

[spark robin]

When I was upgrading tier 4, nothing went up each time I upgraded a part if it was 4k for a gun it was still 4k after I upgraded the Armour or shields, which makes me think its a new bug.

[keen surge]

@earnest crest might need to add pure explorer/interceptor/battleship parts efficiency to the list 🤔

[keen surge]

Going up is a thing in it's own right unfortunately. The client has been showing efficiency bonuses that aren't actually included for the last few months, understating costs, and will switch to the higher costs (without any faction specific efficiency bonuses, including the correct ones). It doesn't always go up though on the display, and many people don't notice if it does or that it's taking more as it's only when it throws the error back at you that most people pay enough attention to it..

[spark robin]

I'll upgrade my warp in a bit and see if everything else goes up again, I don't really want to until the problem is fixed tbh, as scopely rarely refund losses.😔

[keen surge]

Well that's the thing, you're not suffering a loss. The price that is listed on those components above is 71% efficiency, which is the correct amount based on your research.
If you're seeing lower costs than this then it means that bug is broader than previously realised, and those lower costs are incorrect. Scopely will not refund you for this, as the correct costs are what is taken (and calculated independently by the server, with no regard for what your client might think it should cost).

[spark robin]

Tbh I've never had this problem with my Jelly, Ent, Augur?

So if I upgrade my warp which is 7k and my guns go up to 21k needed, when it was showing 7k, then 11k. This is right?🙈

All in the same tier not the next tier up.

[keen surge]

7K would be incorrect, 21K would be more than base cost 😂
11K would be correct, and if you note the amount taken (regardless of what it shows) you should see that it is 11K (11105 specifically).

[spark robin]

Okay.

Cheers for your time.

[keen surge]

If you can get screenshots of it at lower costs it would be good for the cause though (the cause of trying to get Scopely to fix things).

[spark robin]

👍🏾

[golden quartz]

I used to hear others complaining about the game crashing often. Never happened to me before, but now it's quite common.

[dull goblet]

Come on scopley this is becoming a to much a problem. I have the materials needed .

[grave yarrow]

@dull goblet

[floral plank]

Something needs fixing

He is the only officer that has no pic in the draws

[cerulean trench]

I don't see the new event, I've heard There is a new riddle event but I've restarted my game many times and don't see if

[tranquil kindle]

New event is missing

[limpid timber]

I finally researched prime ore refines, it glitched and twinned the research in my q. I completed one got the extra refine but when the second one completed I lost it entirely. Support is way behind and unable to help so here I am

If anyone can help at Scopely I'd appreciate it, I can't refine 3 star Ore for days now

[grave yarrow]

Did you restart and clear localisation?

[tidal tartan]

Have you tried standard troubleshooting like deleting localization data in-game and cache from the app itself?!

[limpid timber]

Yes I've done localization and restarting

What do I do to clear the cache? I don't see that option in game

Does localization deletion clear the cache too?

I'll try an uninstall reinstall the app

I can also confirm it's gone on my PC through the bluestacks as well

[tidal tartan]

If you use an Android you might find the option within the settings of your phone not in-game.

[limpid timber]

Something mustve broken behind the scenes when the server tried to process the second prime ore refining when it finished. I'll wait for Scopely to reply and compensate me for the lost time and resources its cost me.

[shut obsidian]

Note 22 Ultra: the game is unplayable, crashes within seconds of loading a system :/

[cobalt raven]

How do I reply to Scopley support? The link provided in the email (helpshift) doesn't go anywhere.

[golden quartz]

The game is now crashing every other button press. What's up with that?

[astral crown]

Been 6 hours since I completed the Quark's Cargo missions and nothing has shown up in gifts or anywhere else for having the event arc completed with 6 marauder mo's

[earnest crest]

what level are you?

[astral crown]

ops level 25

[bleak sage]

I've filed a number of tickets over the past month (eg: 7265069) but have not had any resolution to my problem. I am not getting any push notifications (attacks, armadas, etc). I get timer notifications (0 node, research complete, etc) just fine. It is not an issue with my device's push notification settings for the app (again, I receive timer notifications just fine). Support suggested that I quit the app rather than suspend/background it, but (as expected), that doesn't change anything. I haven't gotten an armada notification not attack notification in weeks!

[misty rose]

Same here, level 25, 6 Mo's, no frame trade in.

[wispy ingot]

Quark cargo event not showing in my event list since yesterday. I am lvl 32. Any others that have the same issue?

[heady glacier]

game crashing every 10 minutes from days

fix it

[native oyster]

Got two Riker shards but seems prints stayed the same

Won't complain to support 8 have more to do

Bug support is precisely for that to alert to the system bugs and scopely priority to sort them asap

Get the shards but they don't come up?

ComE on!!!!

Miner Exo comp gone now shards gone

What's up with the rewards scopely?????!!!!!

We always having losses!!!!

Complain to support? Do your work and sort the leaches!!!! WE have more to do than complain all the time!!! This leaches all. The time to be honest I'm getting sick of it!!

[ebon flower]

Is Airiam broke ? I just noticed that without using her the time it takes to mine 300k iso node drops by only 30 seconds, with a 40% increase in mining speed for iso nodes she's basically useless I'd she only increases the time to finish by 30 seconds

[light zealot]

I’m ops27.Stuck on Quark 5. Killed exchange transports with my Vahklas, nothing. No points.

[native oyster]

The app crashed and exited 17 times during a territory challenge yesterday. This is not a new phenomenon.

Scopely seems entirely unwilling to fix any of the many serious bugs in the game. This is also not a new phenomenon.

[grave yarrow]

Are you using her on a Meridian?

[ebon flower]

Yes it's the only ship I use her on

When I get done with the node I'm on I'll take a screen shot of the time difference

[keen surge]

You don't need to. The Meridian ship ability is a mining speed bonus, as is Airiam's captain ability and so they just add together. As the Meridian ship ability is so relatively large the smaller bonus from Airiam is not much in comparison.

[ebon flower]

Yup it basically makes it obsolete

[native oyster]

How expired if just activated!

Just lead us into mistake!

[spiral venture]

You put another combat Exo comp on

It replaced it

[native oyster]

No just activated one

[spiral venture]

No

[native oyster]

With this message could be lead into mistake like last time

[spiral venture]

Look at your screenshot

[native oyster]

But I'm already expecting it now

[spiral venture]

You have an explorer damage activated

[earnest crest]

then it's a delayed decay message, nbd

[native oyster]

I know what I did

Yes it's activated now just once

But message came up at same

[spiral venture]

Then what Candle said

[native oyster]

I activate and immediately show message saying it ended but its not

It's a leach

👍

[spiral venture]

🤔

[earnest crest]

the one that decayed was a 165% dmg to armada one. When did you last use one?

[grave yarrow]

Hmm, Systems bugged again? Fyrsta and Gri Takka shouldnt be here

[earnest crest]

clear localization, probably just sticky tags

[grave yarrow]

Its been a lot more common since the last update. Even to a point where I could relocate to wolf while looking into ursva
Even more annoying when there are ghost mines

[native oyster]

Can't even see the nodes outline on PC, it's a real pain to try and mine and even on my phone it's just an outline, augment space needs some work scopley!!!

[golden quartz]

Makes it hard to participate in the event, or even refresh my miners when it crashes every other button press.

[grave yarrow]

They are an outline only.
Its intended that way.

If you cant see them on pc, go into your graphic settings and set the quality to high

[native oyster]

Thanks that worked. But outline only is exactly why I hate that whole part of space for mining, at least make the outline BOLD

[native oyster]

This one also funny

[grave yarrow]

@native oyster

[native oyster]

Getting better every day

👌

Again?

Now I spend more time on support than playing?

Thanks for. The top but didn't see any solution

I have a war in progress and can't upgrade my ship? 🤣🤣🤣

👌👌👌👌👌👌

Think need to start spent time elsewhere lol

When are these glitches supposed to be sorted scopely?

Game update not working

To sort this

[native oyster]

Seems now its counting the rss who came from tokens 👍

Thanks anyway

Back to war upgraded 😂👍

[solemn comet]

Fix the damn bug around armadas, it’s annoying as hell to start an armada and then have to join the very armada you start.

[lean nebula]

can't shield Enterprise if it's in dock G

cloak I mean

if I put the ship in other dock it works

[grave yarrow]

Works fine for me. Maybe the issue is only present when having 6 docks with the last being Dock G?

[lean nebula]

maybe

guess worth take a look

[prime swan]

Anyone out there playing on a Samsung z flip 3

Game crashes as soon as it loads

[heavy whale]

I collected all 6 dolls and I still can't change them in for the prize.

[earnest crest]

I'd contact CS about the missing gift exchange for your dolls. #👽-how-to-contact-support

[dark briar]

Is it normal for our offers store to have different size packs from other players of the same Ops level in the same server?

I asked others and its just mine, which shows fewer mats in it. Made a ticket a week ago, the conversation just closed today with no response.

Explorer pack, Am I not allowed to have gas?? 👀

[still ermine]

i am on a PC and have collected all the dolls but cannot exchange them, is there a fix in work for that?

[cursive wyvern]

Completed all of quarks cargo and have all 6 figures, but still have yet to find out how to get either another task or the seemingly mythical Quark frame

[earnest crest]

what's in your gifts section?

[still ermine]

just the normal gifts, nothing extra

[earnest crest]

Then contact CS about the missing exchange

[still ermine]

just did

[random hornet]

Why?

[mint aspen]

How ya suppose you play like this?

[tidal tartan]

Try moving to a different planet. Some are broken.

[mint aspen]

Just tried been to 2 deepspace planets

[pine cargo]

When are you gonna fix the push notifications

And when are you gonna stop telling support to tell us nonsense… Restart our game and check settings… There’s too many people with the same issues you turned the push notifications off now turn them back on

[slow furnace]

Captain ability for Chang appears to be broken again. Hull breach for all 14 rounds, 9 crits, no weapon delay.

[mint aspen]

That worked, thank you

[keen surge]

Chang works in a very specific manner. He applies a +1 to the reload time of a weapon, if it isn't already in its reload cycle.
So in order for his ability to work it must be a weapon that fires in the same round and after his ability triggers.

[slow furnace]

I see your point, but the problem is that it’s triggering at the end of the round, not at the onset of the crit. So in effect, it’s useless.

[jaunty tartan]

Where is my stuff?

[elfin hawk]

Big lag on points on server 41…any other servers lagging?

[broken token]

155 doing fine except myself

[old trout]

Ghrush

Not adding to warp range

[grave yarrow]

@broken token

[grave yarrow]

How so? Can you send screenshots?

[sterile rock]

Just updated android, now game crashes on loading. Fix?

[grave yarrow]

Known issue, and there is only one potential fixes.

Uninstall or disable (depending on your phones firmware) Android WebView.
Reinstall or update (depending on your phones firmware) it

[sterile rock]

K ty

[native oyster]

Not sure if this is a bug or if I simply don't understand Scopely math lol - Rep problem.
I am hitting level 51 traders in Federation deep space to gain both Rom and Kling rep. All of my research regarding rep is maxed for all three
If I hit a level 51 Fed Trader with a HeghTa, I get 36,600 Klingon Rep. If I hit the same ship with an Ent-A I get 40,992 rep
If I hit a level 51 Fed Trader with an HeghTa I get 58,560 Romulan Rep. If I hit the same ship with an Ent-A I get 81,984 rep!

Something is not jiving here. Why am I getting more Rom and Klingon rep using a Fed G4 epic vs a Kling G4 epic?

I would expect I would get more Klingon rep using a klingon ship when killing Federation ships

I get more Kling rep using a Fed ship killing Feds than I do using a Kling ship to kill Feds. That just does not sound right.

[steel lance]

My fleet command keeps closing when I try to play or just hangs. This just started after a android update. Please help

[grave yarrow]

It depends on your research, especially the faction apprentice research in the galaxy tree

[spiral venture]

Sounds like research difference 🤔

[grave yarrow]

Known issue, try reinstalling Android Webview

[spice forge]

anyone having issues with discovery jump saying I need to upgrade the game? Course Error

[grave yarrow]

@spice forge see this message

[spice forge]

thanks!

[native oyster]

All research maxed across the board. The difference was 5 of 11. I didn't know that drops from hostiles included a bonus in Rep. The moment I switched ships with her as captain, I was seeing MUCH higher kling rep gained using her on the HeghTa

[pastel mountain]

I also had issue with the gift exchange not showing up for atleast 12+ hours since completing the events, i contacted support and got the basic bot responses and told a real person will contact me in within 24hrs.

this last restart of the game had the gift exchange appear so 6 to 3~ hours ago maybe a server check?
just letting you and anybody else that had issue know to try restarting...still waiting on proper CS response(going to respond to them that its fixed itself)

[small dew]

"open all" not opens all

[wheat cradle]

You think you've got problems

[onyx storm]

Did Worf change his hairstyle? Something looks a bit different

[native oyster]

Ran a rare armada to finish off armada event. Didnt get points for setting or for winning

[keen surge]

The real problem there is that you're fighting something that only fires once per round. On hit abilities only activate after both/all ships have (essentially) had their turn. If you attack a station for example, every single ship and defense platform will fire weapon 1, and then any on hit abilities will activate.
Chang is still pretty useless, but he does work and is even able to apply multiple delays to a weapon, but you've picked a case where he has no possibility to do anything unfortunately 😬

[slow furnace]

Your logic is sound, however this trigger behavior has not been consistent at all. There have been times in the past where on attack abilities trigger when they’re supposed to. That’s the only reason I used him at all. It used to work

[keen surge]

The trigger and application is consistent. He will never work on the first weapon in a round, has been this way as long as I'm aware, and due to his specific requirements is even considered by the officer guide that Scopely continue to promote (player made from a long time ago) as not working 🤷‍♂️

[keen surge]

Given that customer support aren't actually here and no one here can tell what your points were previously, you might be better off contacting customer support to review.

[spiral lintel]

Scopley strikes again

[craggy lynx]

Didn’t receive a ticket for todays ticket event

[unkempt timber]

When I try to jump my discovery I get an error telling me to update my game. It is up to date as is my phone. Same issue on all devices.

[earnest crest]

Fairly common bug. Check out this link for a potential workaround:
#👾-bug-reporting message

[unkempt timber]

Thanks for that. I am at level 8. Does that mean I need to wait until I can research again?

[earnest crest]

no, you can try to modify a different contributor to the total efficiency, eg. swapping officers for your crews.

[unkempt timber]

Thanks. I have tried a couple combos with no luck. I guess I’ll keep trying. Any recommendations?

[earnest crest]

There are 3 officer pieces that affect efficiency: rare Stamets, Culber, and a synergy for Stamets. Try every combination to change the efficiency %.

[unkempt timber]

I’ll try it. Thank you!

[finite wing]

where are my transporter patterns instead?

@earnest crest

[earnest crest]

they were awarded, the client is incapable of correctly conveying that information to you from that screen

[finite wing]

i c

[native oyster]

Already done :)

My pc is double my total cargo hold?

[keen surge]

It's the research, as it effectively increases the base protected cargo and is then increased by your % bonuses. The effect is less noticeable at higher tiers though.

[floral bluff]

since after writing several ingame tickets and nothing happend (oh wonder..) here again a list of away team bugs

surveyer 2/3,but not even recognized

[earnest crest]

survivor is the req, he has surveyor

[floral bluff]

good point.. xD but next ones

resourceful maxed but not full in mission

mral = warrior, but no white dot

[earnest crest]

it'd be blue there, but she's on a mission, and they don't show dots when they're on missions for whatever reason

[floral bluff]

thats not a "general" bug

see Klaa

on mission, but white dot

mral = warrior, but shown as tactical

no dot with uhura, but obviously known.. many other too

[earnest crest]

is klaa's mission ready to be collected?

[floral bluff]

nop

most of the pics are actually older. only barot was today

[wheat cradle]

Her max in the trait is 3 but looks like the mission allows you to go higher if you have any other crew with the trait

[earnest crest]

resourceful is a rank1 trait so it only has 3 tiers, no one can go higher. I'm leaning toward graphic bug on the older pics though.

[spiral venture]

The traits don’t stack. Highest level gets taken.

[wheat cradle]

Wow that sucks 😂

[floral bluff]

that screen of klaa with white dot is also fresh, so no. definitly not ready to be collexted

[earnest crest]

would be interesting to test and see what the difference is

[native oyster]

Someone fix this

I have enough resources

I even reloaded my game

[spiral venture]

Your missing parsteel

#👾-bug-reporting message

[native oyster]

No I’m not

I had 0 parsteel and used latinum to convert to parsteel. Still a bug

[small dew]

yes, but it's still a mistake. Either have them learn English or have them correct it to make it work properly

[frail bear]

Lots of people in my alliance have been reporting not getting push notifications when their station is attacked. It just happened to me too. Luckily I randomly logged in before I was cracked so could stop them. But this bug really needs to be fixed

[native oyster]

as long as people are paying for their pixels, nothing will change... Scopely just gives a rats a** about customers!

[distant idol]

what happen to the one ticket for the ticketed event???? nobody got it?

[spiral venture]

Yes you are. Check the pinned message on this channel.

[elfin matrix]

It must be Sunday, game still constantly crashing, it's been a week since my report of non stop crashes and still no response from $Copley execpt for the "we normally respond with 24 hours, but you're SOL" message. We need a SLB for game crashes, I'm sure I'd win

[grave yarrow]

Have you tried reinstalling Android Webview? It is a potential fix for this issue.

[elfin matrix]

Never heard of it, where is it?

[grave yarrow]

You need to find it via your settings --> App Settings I believe. Never had to uninstall it.
Can check how exactly in about 5 minutes if thats alright for ya

[grave yarrow]

Right, got it:
Go into your settings. Go to apps.
Search for Android System Webview

[elfin matrix]

This is all I find when searching settings

[grave yarrow]

Tap on the app and tap on "Show details in google play store"

[elfin matrix]

Oh found it, here goes nothing

[native oyster]

of course not

[native oyster]

you will receive an answer in some days, the ticket was closed, because you didn't reply^^

[elfin matrix]

It only worked for a moment, then the moment was gone

[distant idol]

android system webview.....what do you do now?

uninstall?

[grave yarrow]

Yes, reinstall @distant idol

[grave yarrow]

As I said, it's only a potential fix.

[keen surge]

We got 30 tickets as part of the battlepass rewards.

[rotund stratus]

I’ve been stuck for over 26 hours can’t move my ships out of base or assign officers . This sucks . Pulled tickets nothing . Hope you’ll complete my dailies . I paid for battle pass can’t complete . No contact no communication . You suck scopely

[earnest crest]

I'd try uninstalling/reinstalling first, but if that doesn't work, you'll need to file a ticket with CS. #👽-how-to-contact-support and wait for them to fix your stuck ships.

CS is usually faster if you follow their guidelines in the ticket:

0. Tell them "My ship is stuck"
1. State your player ID
2. State the blocked slot (A, B, C, etc.) or a screenshot of it
3. State the bridge officers on the stuck ship

[rotund stratus]

Thanks candle , I’ve done all that . I just wait I guess

[native oyster]

Thanks

[spiral venture]

No problem 😊

[open stump]

Two bugs,

A bubble in the middle of galaxy screen, for whatever reason.

And 3 research quest, but 2 of them are the same research, and not able to launch a 3rd research.

[cerulean ether]

Why is Putin censored in game?

[pastel mountain]

guess its slang swear in French or something

[proud badge]

I am having the same issue, I tried reinstalling webview, that didn't work. Tried reinstalling the game, now I can't even get past the loading screen before it crashes

So now I'm completely locked out of the game

[swift frost]

Ships on drydock G can't cloak...anyone else got this problem?

[wheat cradle]

Everyone mate

Only affects dock G

[grave yarrow]

Wrong. I got no problem. Problem seems to be only when having dock E as well.

[wheat cradle]

Couldn't be simple could it!? 🤣

[grave yarrow]

Of course not. It's scopely 😅

[cerulean trench]

how come its charging me faction credits in order to tier up a officer? Its supposed to charge faction credtits for tiering to luitenant commander 4 not to luitenant

?

[earnest crest]

It's normal for the game to charge credits to tier up officers at some levels. Check out this site's officer section to see when someone needs it:
https://stfc.space/

[cerulean trench]

i know its normal

but irts normal when tiering up from luitenant to luitenant commander

[earnest crest]

who are you tiering up?

[cerulean trench]

gorkon

[cerulean trench]

not lieutenant juniors grade to lieutenant

[earnest crest]

https://stfc.space/officers/1465017198?c=$description:false%26captain_ability:false%26ability:false%26ranks:false%26synergy_officers:false%26levels:false%26traits:false

looks like every tier up will require credits

[delicate aspen]

WTF! It has now been 18 days with my scrapper Broken. Despite hearing this had been elevated last week and that they were working in my concern last week, today Trevor asked for picture of my Stella stuck in scrapper. So for the 4th or 5th time I sent pictures in. I have really been screwed by this. I haven’t had Stella particles for this 18 days which really made doing these Dominance events and other research events difficult and more expensive in materials since I couldn’t do any research requiring Stella particles. Plus, I was blocked from trying to acquire the feesha during the arc and missed all those events.

I usually buy a materials pack today. I have to decide if it is worth doing given That my game is broken and one has to question how many more arcs will pass before they fix it. If they ever fix it.

[gilded axle]

I was hit in mira while opc. I had 413k g3 gas. 41k was taken by the opponent leaving 372k. None of that is in my refinery. It shows only 11k witch is what i had before sending out the miner

[tidal tartan]

Do you have a screenshot from the battle? I wonder which ship crew combinations generates 372k pc.

[grave yarrow]

413-41 = 372. Guess thats all that was left in cargo hold because the enemy was full maybe?

[gilded axle]

It wasnt pc it was just his holds were full at 41k

[grave yarrow]

Well, you only keep whats inside your pc-hold. The rest is lost in space

[gilded axle]

Thats wrong

[grave yarrow]

It isnt

[tidal tartan]

You only keep your pc

[gilded axle]

No you get what ever is left in your hold

[tidal tartan]

Nopw

[grave yarrow]

No. You only get whats inside your pc

If your pc is 1k for example you only keep 1k

[gilded axle]

They take what fits in there hold the rest is left

[grave yarrow]

No

[tidal tartan]

Nope

[grave yarrow]

Its lost

[gilded axle]

No

[grave yarrow]

I've checked it myself like 20 times and it always resulted the same

[tidal tartan]

Obviously it does.

[grave yarrow]

You only keep your pc

[gilded axle]

I got 0

[grave yarrow]

How high is your pc?

[gilded axle]

And no i always get what is left in hold

You may have an error

[grave yarrow]

That is not true.

[gilded axle]

It is ive checked

[grave yarrow]

I've checked myself too.

[gilded axle]

I lose what is taken and the rest returns with the ship

[grave yarrow]

Even got a friend of mine to attack my meridian when it had low pc

[tidal tartan]

@gilded axle then I suggest to contact customer support.

[grave yarrow]

It doesnt. Its lost in space

[gilded axle]

I did and posted here

[grave yarrow]

Always has been this way, always will be

[gilded axle]

Not on my server...

[grave yarrow]

Theres no difference in server

Every server functions the same way

apart from a few events

[gilded axle]

The pc is 7750 i had 11k before i sent the ship.

So by your math i should have 18750

[tidal tartan]

Contact CS they can check the logs.

[gilded axle]

Also i always get what ever is left in the hold.

[tidal tartan]

Not of you're hit.

[gilded axle]

Why would you lose what wasnt taken that makes no logical sense

[tidal tartan]

Because it's not protected cargo.

Just cargo

[gilded axle]

Protected is just what they cant take

Not what you keep

[grave yarrow]

Take the pc as an indestructible container you can pick up afterwards. The rest cargo is just loose in the cargo hold and gets blown into space once you get destroyed

[tidal tartan]

That's pretty much the same.

[gilded axle]

Ur mistaken. I often get hit and only lose what fits in there hold. I can be 40k over they take 10k i still have 30k opc. Its the way it always is

[tidal tartan]

Nope

[grave yarrow]

you are 30k opc according to the log, but you dont keep it

[gilded axle]

The numbers reflect diffrently

[tidal tartan]

Then you had different pc numbers.

[gilded axle]

This is the first time ive not gotten all of what is left

Nope.

[tidal tartan]

It's always been the way that you keep only your pc, enemies get what they can carry and the rest is lost in space.

[gilded axle]

The only ting that changed is i compleated a research increasing my hold numbers while the ship was out.

Not for me.

[tidal tartan]

That makes no difference

Then contact customer support.

[grave yarrow]

I'm trying to figure out if I should ping Cand1e to help here or not 😬

[gilded axle]

That makes no sense. Ive never lost any but what was taken by them.

[tidal tartan]

If Scotty doesn't believe the fact, even a mod can't help...

[grave yarrow]

how did you notice that? Battlelogs?

[tidal tartan]

Im out as I'm getting dizzy of running in circles 😋

[gilded axle]

If thats true it is the single worst mechanic in the game.

[grave yarrow]

It is. Believe me.

But again, how did you figure you kept the stuff when opc?

[gilded axle]

And the math still doesnt add up

Because i know what i had when i left the station. And i know how much my pc is and i always have anything that shows in my hold on the report

Maybe that was a bug...

[grave yarrow]

So you figured, when you look at your battle log from above, that you kept 300k for example?

[gilded axle]

Maybe im just now getting how they programed it

My refinery aways reflected the number that was in cargo.

[grave yarrow]

Let's just pretend it did, which I totally don't believe. ||Not trying to call you a liar, just seems a bit sus||
It isn't intended this way.
You are to keep what's in your protected cargo hold. That's it

[gilded axle]

It may be that is why its such a shock because the game is now working thier way.

It used to or id have freaked out over 2 years ago.

[spiral venture]

@gilded axle you only get whats protected if your hit…. Although in your case you got 0 which reminds me of a bug that was in the game a while back and this used to happen. My advice is go talk to support for your 7750 back

[grave yarrow]

If that's worth though, you have to decide. I mean, in the time we were writing I mined 12k for example. Waiting till the support replies takes a few more hours 😅

[spiral venture]

🤔 a day and a half at least 😂😂

[grave yarrow]

Really depends. Support always replies at the same time of the day for me. Around 6:49 pm my time.
So if I write them like 30 minutes beforehand, I usually get the message in 30 minutes 😂

[floral plank]

Is there supposed to be tritanium mines in the new latinum systems?

<@&509691205798592532>

[grave yarrow]

Depends on the system

[grave yarrow]

Seems to be a display error, as Wolf always had Tritanium and Parsteel mines

Or maybe its just a leftover from before the update

[floral plank]

It wasn’t there yesterday

[grave yarrow]

Wolf on my Server has a single Tritanium mine too. But its at the same amount of trit as of before the update

So nobody mined it

[floral plank]

In my server there are 4, one in each centre of the 5 block mines

[spiral venture]

Most those systems had tri before the update but they removed the logo from the miner view for some reason and just added the con lat

[spiral venture]

Wolf on my server has 2 or 3 tri mines maybe more, but I never known tbh 😂 that were there before the update

[teal chasm]

After 1 week of waiting for ticket response to android 12 devices crashing, i get this awesome response..

Close game and check my WiFi.. Really!

[grave yarrow]

Have you tried reinstalling Android System Webview?

[teal chasm]

No mate. I.ll try if I can find..

[pastel mountain]

Feb 1st? how about April 1st?

[floral bluff]

and another one for away mission.. 1 dot, 1 missing

[worthy juniper]

Ultra recruit exchange is not available.

[steep summit]

Missing my ultra recruit option

[ivory geyser]

So our merger is next year on 1st February? This is going to go well.

[noble moss]

It's been updated on Scopely's end but may take a bit to update in game.

[feral thunder]

Missing the ultra chest ending tommorow

[random hornet]

Why?

[elfin matrix]

game is still crashing and its been 9 days since my initial ticket and no response besides the " we normally respond within 24 hours, but deep down we dont give a crap" message. I am not feeling the love from $Copeley at all. They dont call, they dont write and definiltly not bringing me any flowers. I think we've been Catfished

[spiral venture]

No G2 for solo leaderboard?

[void latch]

It's great that the random Android crashes were fixed, but the UI grinds and chugs now, and the general lag makes playing...unpleasant.

[analog prism]

Fixed is it. Still says 1 Feb.

[noble moss]

Have you restarted? If not, I will gladly tease the guys.

[analog prism]

Restarting now.....

[analog prism]

Yup...it is alright now showing the 1st March which is today for me.

[lethal sorrel]

But not in the UTC timezone... Give it 50 minutes 😅

+8-11 for the actual merge

[teal chasm]

Perfect.. there was a update for android system webview. I updated this and so far.. so good. Thanks..

If anyone's android 12 device is still crashing STFC.

try updating android system webview...

If that does not work.. reinstall

[restive crest]

looks like CoW utility pack is missing from today's event. Is that on purpose?

[grave yarrow]

Not missing for me.

Have you restarted and cleared localisation?

[restive crest]

I have restarted, and now tried also clearing localization. Still missing...

not only for me

[analog prism]

No is already in DST time 7pm to 10 pm

[lethal sorrel]

You do know that UTC isn't subject to daylight saving, right? It's static...

1 hour to go

[analog prism]

For us it is UTC +11 in summer.

Or UTC +10 in EST.

In winter.

Time in Melbourne AU.

[pastel mountain]

you would think they would have the ingame GC announcements like they do with normal maintenance/patch Tuesdays
but havent seen anything yet

[little yoke]

Nothing on 162 either. Smells like 💩 may have hit the fan... in more places than one, considering that even the announcement was frelled up. x)

[thick vessel]

Lol

Early April fools ?

[pastel mountain]

https://tenor.com/view/its-just-a-joke-bro-pierce-kavanagh-kavos-im-just-kidding-dont-take-it-serious-gif-21905708

[unkempt bane]

Same on 159. No warning messages as usual and the announcement still shows 1st Marsch in German 🙈

[thick vessel]

https://tenor.com/view/guaton-computadora-enojado-computer-rage-gif-14480338

Live shot at HQ

[pastel mountain]

https://tenor.com/view/sleeping-waking-up-shocked-surprised-pointing-gif-12756366

[thick vessel]

Basically

[lethal sorrel]

yes... but UTC never changes, your position to UTC might change, but UTC does not

It's not a difficult concept 🤣

Which is why they give their times in terms of UTC, because it's static, and you can work out local time based on your timezone from there

[analog prism]

Sorry UTC = the old GMT....read the facts.

[cobalt goblet]

UTC is Universal Time Code. But yes it’s GMT (remembering that summer in the UK is BST)

[analog prism]

And your position on the Globe doesn't change either.

They would give their time in this fashion:
8:00am UTC -8

And they didn't...so UTC is the 0° line which runs through Greenwich.

If they meant UTC -8 and didn't factor it in it means Scopely has made a gross error. The fact that other servers haven't received maintenance notices...🐂

[lethal sorrel]

GMT === UTC, just renamed to be non-colonial 😂

[analog prism]

Exactly my point.

[lethal sorrel]

So why were you disagreeing with me earlier ? 🤣

[lethal sorrel]

this one

I've had the displeasure of working with timezone handling for various booking systems over the last 15 years, it's a pet hate/specialist subject depending on the day 😂

[analog prism]

You were disagreeing with me....
My DST is UTC +11 in summer time...which is now and makes it 7pm - 10pm....3hrs long.

You said it was 8pm.

[lethal sorrel]

...

[analog prism]

It is now 9:30pm and our server is still up.

[lethal sorrel]

Literally "It'll be the 1st of March in 50 minutes, from the timestamp of this message"

Followed by "add 8-11 hours for the maintenance to kick in"

(in UTC)

I'm living in the UK, I think I know when my native timezone kicks in

[analog prism]

Read the message.

It reads like a standard maintenance announcement.

[lethal sorrel]

It really doesn't

And you'd know it doesn't if you'd paid any attention to the last few merges 😂

"It will happen some time between..."

effectively

[analog prism]

Which always equates to 7pm in summer or 6pm in winter...

Everyone else reads it like that!

[lethal sorrel]

For normal maintenance, sure

But last month, and the time before, we saw merges happen in sequence, not in parallel

🤷‍♂️

[analog prism]

There are 5 sets of servers merging.

[lethal sorrel]

Could they be more clear? Sure

But we know scopely by now, right? There's a certain amount of reading between the lines required 😂

[analog prism]

No, you know their players will give it to them for being sloppy.

[lethal sorrel]

Their players will do that regardless of what they do

because there's always someone who's got their nose bent out of shape 😂

[analog prism]

And they will lose more players...

[lethal sorrel]

Scopely could release the perfect month of events, and someone would complain about the colour, or something 🤣

I have a very low opinion of the gaming community 🤣

Actually of humans in general, thinking about it

[analog prism]

And that is the difference between you and me. 😋

[lethal sorrel]

Never worked retail or CS I guess

lucky man, keep that optimism!

Seriously, screw humanity, bunch of 'tards 😂

[analog prism]

No it depends on a world view.
And yes I have worked retail and worked as a tech...for more than 30 years.
And no, everyone has value...not how much you are worth...but how you spend your dash.

[lethal sorrel]

Everyone has value, absolutely... doesn't mean they can't be darn annoying at the same time 🙂

[analog prism]

The dash between the year you are born and the year you die.

That little dash...is a whole life.

[lethal sorrel]

Believe it or not, I got the analogy

You didn't have to belabour the point

[shy jewel]

<@&509691205798592532> our merger is 3.5 hrs late what's up? US-50/51

Never mind finally got the message in GC

[cerulean trench]

What???? I was drained last night but I used a 1 day shield

[lost heart]

Anyone having this problem?

[tidal tartan]

You are facing a faction efficiency Research bug where the client isn't able to display the correct amount of ressources and materials needed. In fact you really need more.

[lost heart]

So it’s not the that my researchers isn’t working? 😫🙈 the higher cost is the right one?

[tidal tartan]

Nah, your research is working and exactly that's what the client can't handle but the server does. So, be assured that the correct amount is taken. And yeah, at a first glance the higher costs look "better".

[lost heart]

Cheers 🍻

[wraith pike]

Excellent I can now report the warp speed bug the officer buff bug in regards to warp speed helvia and domitia, and why warp speed drops after the ship is attacked. I can report the cargo hold bug which doesn't fill your cargo it's either one unit shy or one unit over total capacity

[cerulean trench]

hi?

[snow fjord]

Hi?

[plain latch]

So, a player attacks my ship mining C.Lat (not OPC) with a weaker ship, loaded with cheap stuff. My cargo gets above the protected cargo limit. And he attacks me again, this time with a stronger ship. As expected he takes the cargo above the protected cargo level, BUT the contents is partly the C.Lat I was mining and that was in the protected cargo.

This can't be intended functionality?!?

This bug is actively exploited to win the Lat Rush SLB

[plain latch]

And I lost more (60.05 + 44.66) then the difference between Cargo Capacity (232k) and Protectect Cargo (188K) --> should only be 44K

[cerulean trench]

I was drained due to a bug

I had shielded

with a 1 day shield before going to bed

but was drained while asleep

[tidal tartan]

Contact customer support.

[tidal tartan]

What you see in the box is incorrect. When you look at your screenshot from the lost battle, you see in the lower left corner that you have lost only some stuff. To me this looks like the 44k.

[plain latch]

Where does the 60k C.Lat come from then?

[tidal tartan]

Display Bug. Maybe You lost both but with different numbers.

[cloud hinge]

Kang is supposed to do 3 rounds of hull breach

[steady sapphire]

Plz fix your Notification alerts got attacked no warnings at all

[cerulean trench]

yes that sucks

I got drained adn I had used a shild

also no notifications

ive been waiting for a response from support for awhile

what takes so long

[tidal tartan]

Best is always to shield when offline. Despite of broken notifications.

[clever yoke]

Is there a fix to the game crashing with the new Samsung update?

I've done everything short of rebooting my phone and starting from scratch, it's only made it worse :(

[earnest crest]

the only potential workaround beyond the normal IT standard, is to uninstall/reinstall Android System WebView from your Google Play store. There's also a dev version that might work if the reg one doesn't

[clever yoke]

Dev version of WebView or stfc?

[earnest crest]

webview

[clever yoke]

Well I just tried all 4 versions of webview, same issue

Dev, beta, canary, and uninstall/reinstall regular

It's crashing as soon as I get in

It's crashing here

[earnest crest]

is that black bar usually there?

[clever yoke]

I think that's my notification bar

Yeah that's the notification bar

Oh I rebooted after uninstalling everything and only installing dev and it seems to be working better. I can actually get in game now

Still crashing, but I can at least get in game now

[rich flare]

Been happening on my iOS device for a month now

[paper wind]

<@&509691205798592532> hi guys, can anyone check my bug report n°7282208 please? Its server 135. iam waiting more than week, i cant use ship, cant make progress in events. Its frustrating 😩 thank you

[viscid spindle]

Having an issue where im not getting anymore push alerts on iPhone when my base is attacked or when alliance starts an armada, anyone has had that and any way to fix it without reinstalling the game and praying ?

[grave yarrow]

There is no fix yet

The issue is known tho

[viscid spindle]

it appears its only affecting some people then ? other members in alliance are getting the alrts

[grave yarrow]

Its mostly affecting ios devices

[viscid spindle]

ah, ok then, ty

[keen surge]

The higher costs will be wrong too.
The client is flipping between all faction efficiency bonuses (so Federation and Romulan as well, which is wrong), and then no faction efficiency bonuses (which is also wrong).
The higher ore costs will be correct, the lower crystal costs will be correct, and the tritanium and Dilithium will be somewhere in-between the two.

[keen surge]

How much cargo did you gain from the first hit?
It's been reported that in special scenarios that ships will actually go over their max cargo (conveniently a bug seen since the introduction of the amalgam) and may be related to the weird numbers you're seeing.

[fallen iron]

Please fix this in veisa, only way to see refreshed mine is to restart game. Mines also move when done, so you can lose mine when you have to restart, then run across the whole system to get to respawned mine

[spiral venture]

Go to galaxy view then back in. If that doesn’t work move another ship.

That mostly happens when the connection is unstable from having the game in the background

[fallen iron]

I've moved ships, galaxy and back, hi to station, do 10 minutes of hostile hunting and come back and is still there. Plus only see it in veisa, where the mines move. None of the other lvl 46 4* systems have moving on refresh

[spiral venture]

Might be a glitched node or system then.

[river whale]

I have enough resources to upgrade my operations to lv 34, but it keeps giving me an insufficient resources messages. I used latinum twice to get the necessary parasteel and it keeps giving me the same error message

[noble moss]

There's a known error with upgrades. I believe there's a pinned post about it. Team is aware but no ETA on a fix.

[spiral venture]

#👾-bug-reporting message

[rapid geode]

It happens all the time, even on a fresh load of the game. I’ve been reporting this bug for years, and support acts like it’s new.

Sometimes it just doesn’t seem to go away lasting a full minute or more. Resetting the game usually works, but that takes a good 30sec.

And then there’s this fun and exciting variant

Anybody know what Warp Level I have to be to reach the node I was just on?

[keen surge]

That pinned messages is in relation to ship component upgrades and faction efficiency bonuses, should not be related.
Do you have any 100k or 1m Parsteel tokens that you can manually redeem (I'm assuming plenty of stock for the rest)? May just be a rounding error in the client..

[river whale]

I managed to get some more and remedy it, though I'm constantly out of Parasteel these days since I needed to upgrade all my drydocks and defense platforms to level up. Luckily it is easy to earn more through events

[true inlet]

Used 6 1hr speedups and nothing happened. Also lost the speedups 😦

[late drift]

Look at the system in Galaxy view .. it should say the warp range needed

[keen surge]

If you look closely at the screenshot you'll note that there's a selected ship right next to the node. Likely they are having the bug where the client locks your system to another system that you've been in recently, and then tries to send every ship there instead of where you're telling it to. A restart of the client is the only fix that I know of (though no point suggesting it if it's been more than a few minutes, as they've either lost the mine already or figured it out already).

[ebon glen]

eu 184 server is just dying.... too much lag...

[rapid geode]

Oddly, it let me move off the node (without warping the ship halfway across the universe), but then it refused to let me back to mine. Usually it just says Occupied by Ship D when Ship D is the one parked next to it.

[keen surge]

This one is more fun. It's trying to send you somewhere else entirely, usually a system that another of your ships is in by my experience. No warp range being better than when it warps off suddenly to this other system 😅

[unreal grove]

Q:
I have 2 stations with different emails accounts with Scopely,
Main!
Secondary!
1 can I sign into my main through the secondary one?
Or do I need to delete the secondary and download a new "0" one for both Stations ??
Any advice would be great 👍🏻 👍🏻

[native oyster]

Timer broken target stuck

[native oyster]

so much lag?!

[ebon glen]

so much lag.

but it seems no one care

[livid quarry]

I seem to be missing the military supremacy event--as are several of my alliance mates.

[grave yarrow]

As always. Its not a bug, its the scopely algorithm kicking in

[tidal tartan]

Doesn't change the fact that people miss it. 🤣

[flint ore]

I have an alliance-mate with a nasty predicament. He started after the Outlaw arc, so never acquired a Stella. However, he acquired 5 Stella bps from an event store, so now he can no longer get them from the Outlaw faction store. So he's stuck at 10 Stella bps (5 from event store, 5 from Outlaw store) for the foreseeable future. It's my understanding a player should be able to acquire one full Stella from the Outlaw store.

[spiral venture]

There is a bug where if the rogue rep is increased passed the first rep bracket (forgot name sorry) the bps vanish. He should contact CS in game with proof he owns no Stella and has 10 bps and they will give him the rest

[flint ore]

Thanks so much, I'll work with him to get the ball rolling!

[feral niche]

Fed up with this android issue now, I get scopely seem to be saying it's an android issue - but every other game and app has been working flawlessly since the update, other than...STFC.
Webview BS doesn't do anything for me either, tried the Dev version, tried the beta, tried deleting it, but no variance to the outcome.

[mystic quail]

Game crash on launch every time which has got worse over the last week and now cannot launch game to be able to submit a ticket to support. Have reinstalled and cleared cache and restarted device. Sometimes it will crash during the start screen, but normally it occurs after everything loads. Was able to submit a bug report through Google app store with logs etc. which may help. Other apps ok and phone fully upto date.

[spiral venture]

No problem good luck 🖖

[dusky geyser]

anyone know when they are going to fix the notifications for ios so we get armada and attack notifications again?

[supple thistle]

Required materials change after attempting to upgrade. :/

[knotty fiber]

hello! are there any plans to fix push notifications for iOS devices? I get notifications when my ships have emptied a node or when away missions are complete, but not when an armada started, aramda won/lost, i've been attacked or base been knocked on...

kinda makes the game experience crappy :\

[tidal tartan]

You are facing a faction efficiency Research bug where the client isn't able to display the correct amount of ressources and materials needed. In fact you really need more. Probably not the displayed amount but somewhere in between.

[upper light]

See the fist pinned message in this channel. Know issue in client side reporting.

[tidal tartan]

See my comment above yours...

[viral hearth]

It does the same to me with ALL my ships ever since the Ferengi arc started, never had the issue before. If it was out by a a few k or 100k it would still be annoying but not massively so, however I’ve had it do it where it goes to several hundred uncommon rss missing and I’ve also had it say I’m missing several MILLION trit or dilithium, at the moment for example I have this on the feesha (I had to get more trit to reach what it said I needed) but I’m still getting the insufficient rss popup and the game isn’t updating to show how much I actually need

[tidal tartan]

Actually the bug was reimplemented some updates ago. And yes, it affects each and every ship as faction related bonuses are applied to all ship independently from their faction or non faction association. It might also happen that the client doesn't include them at all. Anyways, this is only a display bug. The server calculates the correct amount needed. So you never pay to much. I would recommend converting tokens until it works. In case you are not to short of green or blue stuff...

[keen surge]

I'll have to get my cost efficiency calculator done soon I guess too 😬

[tidal tartan]

Probably 😂

[ebon glen]

pc version still laggy as hell... 2 days in a row now... yeaaah... -_-

[grave yarrow]

Hmm 🤔

[placid cosmos]

Shop event is down?

[tidal tartan]

As there is no event with a related shop online, there is no event shop as usual.

[placid cosmos]

God, it's alliance shop sorry thanks m8

[ebon glen]

• mass disconnection + error 249 + massive lag... but yeah, it's working well

[lethal sorrel]

recruit tab, too 🙂

[tight isle]

Anyone noticed an increase in battery usage? I have all audio turned off within the app but iOS tells me that the app has used 81% battery for STFC audio…

Other team mates that are on Android have noticed an increase in use battery too.

[brave halo]

I haven't noticed the battery issue, but probably because I haven't been able to play. I can log in and see my station, but it'll crash if I try to go-to galaxy view. Been playing for a long time, almost time to walk away.

[tight isle]

I haven’t personally noticed that issue but other team mates have reported that exact same scenario and some can’t even login

[brave halo]

Everyone gets scopely'd at some point. Guess it was just our turn.

[tight isle]

Retrieving…

[spiral venture]

This conclusion isn’t very accurate mate 🙈🙈
81% proportion of your battery goes to STFC - meaning you play way too much STFC. Audio means the app is playing audio when in the background, this tbh is a Scopley issue but the audio won’t be contributing to the proportion much.

[tight isle]

Thanks. You don’t need to tell me I play it too much 🤣🤣

[spiral venture]

I do too tbh but I have a 61% proportion

[spiral venture]

If you see issues with your actual battery life in a cycle I would recommend checking how many cycles you have done and your battery health and maybe getting the battery replaced

[tight isle]

I’m still thinking it’s down to an audio issue… if I turn on both the settings for music and notifications then restart the app they go back to being in the off position.

[spiral venture]

Click show activity

[tight isle]

The phone is only a few months old and is fine if I don’t use the app.

[spiral venture]

Check how much proportion is audio

[spiral venture]

What model you got mate? 13?

[tight isle]

Yeah 13p

[spiral venture]

Then you won’t have any battery issues directly on your side. 👍🏻

And there is currently no known major battery issues with game, except people play too much 🙈🙈

[tight isle]

I’ve sent a ticket will see if they get back to me. Cheers for the help 🖖

[spiral venture]

They will give you a very questionable response but good luck 🖖 and your welcome 😊

[keen wedge]

Keep getting kicked out of the game

[versed mauve]

This is garbage. Pay for an extra dock and you can’t cloak your ship from it

[ebon glen]

1M2 reputation farm per day, since 2 days, I hardly hit 700k reput... reallly painful and boring that lag...

[solemn comet]

I’ve been reporting this bs bug that won’t allow players to upgrade ship parts they want when they have all the resources and materials . Now for over 2 month’s this year and several months last year. I still keep getting the same error messages. You supposedly fixed this issue once before were when it says your missing xxxx amount and you spend either the amount in resource tokens or in lat for the xxxx amount that your missing. It is completely bs to talk to tech support on this because they sing the same song and dance claiming oh there is hidden addictional amount when supposedly it was fixed where you can’t spend more then what is required. I’ve been playing this game pretty much since it launched so don’t give me the bs run around. This issue was fixed twice before for the exact same issues that are going on now. Fix it!!!! Quit your lies scopley and fix it !!! This is number 1 reason I stopped spending money on this. The number 2 reason is your way over priced pricing for things that are no more then cosmetics. Y’all who pay for everything no matter what are being ripped off!!!

[tidal tartan]

Actually you aren't ripped off. The issue simply is that the client isn't able to display the correct amount of ressources and materials needed whereas on server side the correct amount is known and only this correct value is taken from your stock.

[tender cave]

Several member's of the alliance i am in including myself, have all had issues of our battle ship being locked in battle, after the battle is over. This has been know to last, for myself up too 5 minutes.

[halcyon haven]

https://www.youtube.com/watch?v=vUlfCxL_rn4 I'm not sure if this is a bug or a hack but this player can clearly see my cloaked ship

[grave yarrow]

It's a bug. Sometimes you can see cloaked ships

[cloud sable]

Any news on a fix for the game crashes on Samsung devices? I've not been able to log in for a couple days now.
Tried all the temp fixes mentioned and nothing works.

[alpine oar]

Just got a new 12.9” iPad Pro and the touch location is off in STFC only. Anyone else seen this?

[balmy onyx]

Some of my officers are stuck on away missions. I cannot collect the mission rewards, or speed them up or reassign them. Any tips?

When trying to reassign them, the above screenshot happens and everything just stays as it is.

[soft warren]

Can't buy anything. Blessing or curse?

[tidal tartan]

Contact customer support.

[balmy onyx]

Good joke 🙂 I am trying, but I have still another outstanding ticket (epic directive reimburse). Thanks for the advice though 🙂

[tidal tartan]

Not a joke. You can open a different ticket. Just use another mean of #👽-how-to-contact-support . If your officers are really stuck they are the only ones being able to help anyways.

[woeful garnet]

@oak vine I don’t have bugs to report, but can you check with other devs and scopely to make the game more stable, I have stability problems with the app, even after reinstall it and install again.

I have arround 5 crashes a day, I don’t know if scopely is aware of it.

[ebon glen]

lol I can't even download the game installer on pc...

pretty sure all the lags are due to putin's war...

[west kettle]

Game won’t let me warp to Kurchee or Hyland (70 warp) despite having level 71 warp. Says, “The warp path you specified is invalid.”

[grave yarrow]

Pike with ghrush won't work. Take pike off, then you know your actual warp range

[west kettle]

Gotcha. Says 69. Thanks

[grave yarrow]

It's the same issue as pike with scotty

[native oyster]

The last week the game has been so unstable on android, do we have any information on this. (I'm sure phone isn't showing all the crashes)

[polar dune]

have this issue, upgrading my enterprise, says i have the resources to do it click on it then i dont and the values change. help please

[tidal tartan]

You are facing a faction efficiency Research bug where the client isn't able to display the correct amount of ressources and materials needed.

In fact you really need more ore.

Bit don't worry as the server knows the correct amount, You don't lose any stuff.

[polar dune]

thank you for your quick reply, not seen this before.

[tidal tartan]

If you always have enough stuff you won't really see it.

[covert pulsar]

7th time

[polar dune]

the other in my alliance saying its the research buff where you have to have the full amount before it returns the difference of the buff

[tidal tartan]

It depends on the clients mood. Sometimes it doesn't show any efficiency at all which would lead to the situation you state. 🤣

[polar dune]

brilliant lol, thanks for replying, what do i do now?

[tidal tartan]

In your case? You'll have to collect more green ore.

[polar dune]

the way they explained it to me is like this, my upgrade cost 10, my buff is 2 but to do the upgrade i need 10 to get given the 2 back, that about sum it up? So I have the amount need to do the upgrade at the reduced buff rate. But the game has an issue thats not been resolved?

[tidal tartan]

This might happen. If you want to know in detail how much you need to upgrade you'll have to do some math. Cost = base cost / 1 + sum of your researches

[coarse igloo]

I have played every day for 2 weeks but my loyalty badges remain at 6 and I open the daily chest every day

[polar dune]

So i should raise a ticket?

as im missing out on rewards for an event cos of this know bug

[covert pulsar]

10th time

[tidal tartan]

No. Why? You need more ore when looking at your screenshot. Don't know what this has to do with missing rewards.

[polar dune]

cos the first screen shot shows that i have the resources required to do the upgrade, but when i click on it it says i dont have the resources required and the resources then jump up. This is a bug thats been know about for 2 years and not been fixed. I am now going to miss out on an event as i can not spend resources for that event through no fault of my own.

[spiral venture]

Yes but you don’t have the resources …

[tidal tartan]

As I explained before. The client isn't able to display the correct amount of ressources and materials needed. You really need more ore.

[earnest crest]

cos the first screen shot shows that i have the resources required to do the upgrade
No, the first screenshot is incorrectly displaying how much you need.

[polar dune]

but i do, as that how much is required after the research buffs are calculated? But the issue is i need the value before the research buffs are taken into account to then get the research buff resources back ? that is utter madness. So if i have this right i have to pay the full price and they will give me the discount as change?

[spiral venture]

No you don’t have the resources. Open your ears and eyes. The calculation on clients side are incorrect the server has the correct value, therefore you do not have the resources required and as suggested, increase your ore amount and then you can upgrade

[polar dune]

So why is it wrong?

and no need to be rude

[spiral venture]

As said above. The client either took into account all efficiency research’s including ones that it shouldn’t or didn’t take into account the correct ones

[spiral venture]

I wasn’t, but you have me repeating what 2 others already told you. 🤷‍♂️

[polar dune]

So its a bug then that needs fixing

[earnest crest]

yes, it's a bug that'll be fixed, until then, get more than initially listed

[polar dune]

You where rude. If i spoke like that to a customer, id be in the bosses office.

[polar dune]

according to my alliance leader hes been reporting it for 2 years but no fix yet.......

[earnest crest]

your alliance leader is also wrong

[spiral venture]

It was fixed and then was broken again

[earnest crest]

The client has had problems displaying the actual cost for years, but the current iteration is a different problem than years ago

[tidal tartan]

Let me put it in easier words for you. You click on a phaser, the client shows you some numbers, you click on upgrade, then the client asks the server for his feedback and the server says you are short and cannot upgrade. Then the client is showing some other numbers again. If you want to know the exact amount you need to upgrade follow the math.

Hope paraphrasing fixes the understanding...

[polar dune]

Not really no

where are the first numbers coming from then?

[tidal tartan]

The client isn't able to determine which faction the ship you upgrade belongs to. Your ent is a fed ship but the client calculates all faction related instead of calculating only the relevant bonuses.

Got it now?

[polar dune]

Thank you

[rich flare]

Anyone else lost attack notifications on iOS ? I raised a ticket and it got auto closed. It looked like they were blaming my device however same device worked fine a before and the devices issues quoted weren’t relevant.

[noble moss]

I haven't consistently received notifications in 3 years.

[rich flare]

I’m getting mining ones only. Just no attack ones. Really annoying and also potentially RSS depleting.

[snow hinge]

Are there known issues with TOS Kirk's morale not activating other morale-based officers?

Was just doing some tests and it seems like even though Battle Reports show that TOS Kirk's morale activates - it doesn't trigger anyone else's abilities

[earnest crest]

you're only going to see an officer activate once per round, so if you and your opponent have the same officer, expect to only see one of them in the log even when both have activated

[snow hinge]

We didnt though

Ah, but we both had Spock.

So even though it showed activated for me, it technically activated for him too, but the battle report won't show that?

[earnest crest]

in a round where both morales are triggered, only one kirk will show in the round's log, and only one spock will show

[snow hinge]

That seems like a bug then that it doesn't show properly

Is this something being worked on that we can't trust the data with our own eyes? 😂

[earnest crest]

I can't say that's a bug, it might be intended to reduce the size of the log. You can always ask for more log info in one of their surveys

[snow hinge]

IMHO - that's a bad notion to just have a "player understanding" when we're trying to test crews and etc. that if one side activates, that it just does for the other when it might not even be true. There's no real baseline or proper logic to follow by not showing all the data from the fight. Allowing battle reports though to be exportable would be awesome to look at later. Both ideas are already on my giant list of things that Scopely should work on 🤣

[rapid geode]

Even better when it randomly shifts focus to another ship to warp it off to randomtown. It was even worse back when we couldn’t stop warp.

there goes my other miner… now I have two off node

[raw folio]

My cloaking won’t work. I’ve restarted. Switched ships. The button is there. Nothing happens. 🤷🏻‍♂️

[earnest crest]

Dock G is bugged atm, use a different one if you want to cloak

[grave yarrow]

Telling me, there are 35 refines in Borg refinery alone 🤣

[raw folio]

Thanks

[glacial notch]

Same with me no loyalty increase still stuck at top of 1. Loyalty has stopped working. And not getting any more syndicate quests.

Disconnection from Internet. Went back in to game. After that when killing enemy ships about every third or fourth kill I would get no credit as nothing happens no popup to see battle results and items won.

[ebon glen]

the game is broken and they dont care 🙂

[spiral venture]

Are you claiming the daily chest?

[glacial notch]

Won several Borg like 8of9, 11of9 finally I look why didn't I see them. Can't see Borg crew that I have won. Only level 13 so do I need to get to Borg space first?

Top right of screen those chests? Yes always grabbing them.

[spiral venture]

Top left. Syndicate chests

[spiral venture]

You sure you got full unlocks?

[glacial notch]

How do I unlock. I am in syndicate as I chose that. And it shows top of level one syndicate progression.

There was a chest I forgot to get.

But not getting syndicate quests.

Seems the last Event finished. I stopped getting all the awards from that. It slowed way down.

I mean everything Syndicate and the Event thing finished now have to look for quests and farm random kills.

Oh it says Available in 2Hrs56Min for Syndicate.

correction 21H55m

so nothing going on in game

[tidal tartan]

@glacial notch I guess you are quite unfamiliar with the game mechanics. maybe ask your alliance members to explain it to you.

[frail bear]

When are you going to fix the issues with push notifications? Multiple times now I've received no push notifications for my station being attacked, even though I did continue to get push notifications for smaller things like being Zero node

[native oyster]

Same just happened to me plus my 12 hour shield just turned of after 4 hrs while i was asleep

[mild orchid]

good morning. I can't upgrade a module when it's producing resources

does not respond to click

[remote cave]

How about fixing the lag during tc events? Absolutely terrible. Unplayable when multiple alliances are fighting for a territory. Everyone complained, nothing gets fixed.

[feral niche]

Just wanted to update on the android 12/Samsung issue, I tried all the webview stuff and versions with no luck.
But the Samsung update alongside updating and using the Canary webview is now a lot more stable so far. Still had 2 crashes but managed to play for a solid hour too.

[odd flicker]

I'm truing to update my Jelly
At first screen I see that there are enough resources
At second screen I see error
And I try to update next time and see another require resources.
Wtf is this?

[grave yarrow]

@odd flicker

[odd flicker]

thanks, @earnest crest is that mean what my upgrade cost 868 ore?

[grave yarrow]

I believe it does

[earnest crest]

If you want to know the exact cost of the component you'll need to add up all the applicable efficiency mobs and put them into the efficiency formula along with the base cost.

We've already ascertained the client doesn't show the correct amount in the first screen, to confirm the information in the 3rd one would require testing, and it's just not worth doing when fast estimates can be made

[keen surge]

Is that the ISS Jellyfish? Then the higher stated costs will be correct.
Lower costs include all faction efficiency bonuses, higher costs exclude all faction efficiency bonuses, ISS has no applicable faction efficiencies.

[errant surge]

So I think I have come across a protection limit bug or glitch

Got hit cargo says after his ship took its mount there was about 502k left over of iso 2, but only have 200k in my station

Is this isolated to iso or among all cargo

[keen surge]

You do not keep the excess from your protected cargo with PvP, only in PvE.
The battle report actually details what was taken, not what was lost, which leads to this confusion.

[errant surge]

So anything over the protection and what attacker took goes poof

[keen surge]

Yes. Lost to space.

[tidal tartan]

It's always the same between the arcs. Two days sms and three days alb.

[alpine oar]

Anyone else seeing their touch location being off towards bottom of the screen? This is happening to me and it stays the same if I rotate so it’s definitely in game related.

[vagrant gorge]

IOS 15.3.1

[rustic void]

ah, the good old classic pink squares haha

[violet radish]

What can you do if scopley steals from you.

They straight up took 18m raw latinum from me.

[steady rivet]

Let me count the ways......would be easier to state the glitches I have not been dealing with and that would be..............

[patent rune]

Scopley your equipment need fixed or updated like every TO I’m kicked from game every 2 mins so I’m logging in more that actually playing this game plus lag is unbelievable if I’m not kicked from game I’m stuck in battle

[broken elk]

Is this normal?

[grave yarrow]

Its a common bug. Restart the game or clear localisation and it should be fine

[broken elk]

Okay

[forest wagon]

i am right there??

[earnest crest]

do you regularly move your miners before the system has completely loaded in?

[gilded jungle]

@hearty trout just started a Rare Eclipse Armada yet wasn't awarded any points for the event...

[tidal tartan]

Eclipse armadas doesn't count in general for this event. Even of it's especially excluded.

[robust arch]

Lag is brutal the past 4 or 5 days

[gilded jungle]

Yet it's not made clear that Eclipse Directives aren't counted. They are still Armada Directives

[steady rivet]

It's almost completely impossible to play the game with so many messed up glitches

This is so horrible

[ebon glen]

at least an official statement on what is the problem would be ok...

[tacit orchid]

Squishy, my game was crashing almost all the time until I started deleting apps on my phone. Apparently some of those apps were hindering the game

[ebon glen]

but what should I do on pc ?

[ebon glen]

ok omw deleting system32... too huge for nothing I need 😒

[earnest crest]

the pc version is very stable, I can run it for hours and have no crash problems. I'd try repairing your install from the launcher.

[ebon glen]

massive lag, a lot of disconnection

and now, I even see people on mobile with same issue

[earnest crest]

what server?

[ebon glen]

eu-184

you ?

[earnest crest]

I'm on a US server

[ebon glen]

hmmmm exactly what I though...

I won't be surprised if you tell me server are on xsolla side and sadly, for eu, in russia...

[warm grove]

My iOS App keeps crashing every couple of minutes. Anyone experiencing same?

[ebon glen]

us or eu server ?