👾-bug-reporting

[pale idol]

A very long time

They just don’t care is the correct answer

[charred cloud]

Like always. It’s really shows how much scopely care for the users. The only thing they interested in is $$$

[slender silo]

This is not OK. You need to pursue. This makes me furious. Make a BBB complaint. They respond publicly there.

[pale idol]

What makes me mad is they closed out the ticket with no conversation about the issue. I had to put in a new ticket to continue the conversation.

[teal kite]

Game is crashing again all the bloody time. Android

[ebon knoll]

Sorry Scopely but you disabled attack push notification when offline?

[manic mauve]

I can not get in on IOS at all.

[rough cairn]

Reputation error You beat ships and points do not add and chest do not fall out

Even after the game reset

[signal spade]

After 1500 red kills the rep points stop

for the day anyway

[native oyster]

Taking ages

Like this is hard to play

I'm at war like this is impossible 😉

Any problem with servers?!

See you tomorrow scopely 👋👋👋👋

4h chest didnt came 😉👌👍

[spiral venture]

What level was your old dvor…..

[native oyster]

Pretty impressive

[pale idol]

It was lvl 20 but tier 9

[pine cargo]

I’ve posted this issue I talk to Apple support and yes they disabled on purpose Apple said push notifications are working… They’re just not coming from scopeley. Most likely this was a strategic move to make the amalgam More valuable to those that was stupid enough to pay money for it

Push notifications are not coming for any kind of attack or any armada

[spiral venture]

So then it’s user error. Dvor has to be at least level 41 to get the parts for full Feesha

[pale idol]

Was going by this.

[spiral venture]

I can go by this as well…. But at the end of the day when you scrap your dvor if you don’t see 120 advanced data cores I’m not sure why your scrapping it?

Dvor followed same as Franklin and pretty much every other scrap able ships

Tier doesn’t dictate scrap value level does

[pale idol]

I agree all others were based on level but their messaging kept saying tier. It was obviously an issue because they changed the wording.

[spiral venture]

Ok… and when you scrapped your dvor you didn’t think to check your rewards? Common sense fails us again it seems 🙈🙈🙈

If you pester them enough in game they might give you another dvor but I doubt it tbh, not much to be done

[pale idol]

Why do you believe not much can be done? They can do anything they want.

[spiral venture]

You must not have played this game for long enough then 😂😂

[pale idol]

The beginning. Won’t on their part is not can’t.

[spiral venture]

Then open another ticket and see what the say ☺️

Good luck 💪

[warped raven]

Anyone seen problems with the alliance gift from the feesha parts pack? I have several in my alliance not seeing the alliance gift from the packs.

[boreal mountain]

The dock/ship icons at the bottom are shifting. When I click on anything (such as my own base), it shifts slightly to the right (server 075 on a Lenovo tablet)

[dull goblet]

I have materials but stupid glitch won't let me upgrade. Come on scopley .

[round veldt]

Assigned a preset and broke it

[wary barn]

Every time I try to jump with Discovery I get this message. I have the latest IOS update

[earnest crest]

Try one of the workarounds in the pinned message to this channel.

[earnest crest]

This is a known bug where the client is unable to correctly display the cost of your component, the real cost is higher and you'll need to gather more rss/mats in order to proceed with the upgrade.

[velvet stratus]

I have this same error for my botany bay. Thats very odd.

[dim crest]

Any eta when attack notifications are going to be fixed?

[keen surge]

It's not odd. The clients are including all of the faction efficiency bonuses for all ships, and so costs on tritanium, Dilithium, crystal, gas, and ore are being very commonly understated.

[velvet stratus]

Yes. I just read the pinned messages. Its dissapointing i thought i had everything to update it. Least its better than a bug that wont let you upgrade for another reason. Hopefully this gets fixed soon.

[ebon knoll]

This is disgusting

[charred cloud]

Why even contact apple? If all your other notifications working (whatsapp, instagram, Facebook….) where do you think the problem is? This problem is old as the game himself 😆

[sage agate]

Ok this is irritating. I activated the 3* 3hr 50% mining exocomp. It then showed in slot 1 and 4. Going to slot 4 i was forced to hit replace when I wanted to use my 2* 3hr 30% mining exocomp. When I was forced to hit replace on slot 4 both slot 1 and 4 are cleared and the 2* is applied only to slot 4. It was only then i had to waste another 3* of the original exocomp again in slot 1. Ticket 7227084 is open regarding this, but I've opened tickets prior without any resolution other than being told I'm doing it all wrong and being pointed to support articles detailing that different * level exocomps can be used without this forced waste I've experienced. Hopefully someone in here can get me a better resolution.

Bottom of the page says it should be able to be done and yet if the activity logs are verified on my account then it's clear the process is flawed.

[soft ridge]

Anybody having crash problems? Ever since that last update game just ends and kicks me out or freezes constantly. Never had this problem in 2 years till recently. Using an S21 Ultra phone

[rocky quail]

Lot's of people do have crash issues since the arc update. I can't even login. They are aware of but there is no fix so far. Seems that mostly Android 12 users are affected.

[tidal tartan]

Yes, but only on Samsung devices.

[native oyster]

Yep. Last update and I'm also Samsung Android 12. Ticket logged but don't expect a reply as I've never received one from them whenever I've logged issues in the past. Managed to login twice since the update, but it's rare it gets into the game

[worthy juniper]

Again, no notification on station attack. Good luck for me because I’m start the game during the 10min of peace of shield, but no warning on my iPad or iPhone. Really, Scopely, fix that! Or tell us that not be any more notifications.

[tidal tartan]

Or...simply shield when you go offline...

[mental egret]

Scrapped my t9 lvl 45 d'vor prints there but i cant build it lvl 47 player sever 33 omega fixed you have to go to Lat refinery to exchange them.

[worthy juniper]

Always shield offline, but sometimes no return on time (I have a life), to renew shields

[pure tartan]

I am experiencing game crashes also. I recently updated my tablet to one with better hardware. Android v10. It is a clone brand as opposed to Samsung

[tidal tartan]

Understand...but this is nothing a notification could solve. If you stuck in real life, you're stuck in real life with or without notification.

[pure tartan]

Specifically, mining resets are a chore. I find it necessary to click galaxy, view the system, followed by clicking the ship mining, and selecting LOCATE.

[tidal tartan]

You have to convert the token in the Latinum refinery.

[pure tartan]

I still crash about once every 45 minutes.

Gameplay is sluggish.

[worthy juniper]

Before last three months, I’m quiet because if I’m not renewing my shield on time, almost the game warning me of attacks (when I’m sleep, when I’m doing something else).

Notifications on stations attacks was a good tool on mechanic of the game, and now is gone

[tidal tartan]

Again, make sure your shield lasts long enough before going offline, sleeping, doing something else, etc.... A notification, with or without sound, can be overseen, overheard or not gotten due to no connection...

[worthy juniper]

Again, notifications are useful, for everything, but on station attacks primarily

[tidal tartan]

You won't have to rely on such notifications if you shield properly.

[worthy juniper]

I’ve preventing raided before so many times before, thanks to notifications. Not always have enough peace of shields, or guess the time I need. But you want justify the bad support of Scopely, ok,,it’s your idea. Not my.

[tidal tartan]

Nope, I'm not justifying missing notifications at all. They should work if provided. But blaming Scopely for not getting a notification and being (almost) raided isnt correct. If you don't have enough shields, buy them. COW event provides more than enough credits.

[worthy juniper]

My game strategy are based on the tools the game offer, if the tools not works, is bad support.

[ancient lynx]

The game isn't updating when hitting Borg or swarm

[tidal tartan]

It's your own fault when you don't shield if offline.

[worthy juniper]

Ok, ok, it’s your idea, not my.

[tidal tartan]

Nope, it's common sense.

[worthy juniper]

Ok, 👍 good luck

[tidal tartan]

Not needed. I shield when I'm off.

[worthy juniper]

👍

[ancient lynx]

Just park your but in a super high level system like I do that's empty and you can go weeks without shielding

[tidal tartan]

@ancient lynx until someone finds you 😋

[ancient lynx]

Lol I move once a week I haven't shielded in over Month lol

[tidal tartan]

Wouldn't work on my server.

[worthy juniper]

I like my system, is the central system of the game, I know the risk. And I don’t care about. I’m talking about bad notifications on the game in the last three months, coincident with the new strategy on Amalgama ship.

[tidal tartan]

But if your strategy is failing, You should think about adjusting it.

[ancient lynx]

I rarely get notifications to but ive learned to deal with it since day 1 if this game coming online

[worthy juniper]

I want the tools works, if don’t, ok, I’m gonna change my strategy. But the tools provided on the game not working properly

[ancient lynx]

They never have properly

[worthy juniper]

And I can say it!

Never miss a notification on station attack before. Now is the rule

[ancient lynx]

The are times I get notified of a armada but ther notification was 20 min late

[worthy juniper]

This are another tool, the armada notifications, I miss a lot because not coming. And my alliance is small, no lose participations in armadas is important, but not more than stations attack.

[ancient lynx]

Battle pass and alliance chat are broken they will not post anyone else having this issue

[merry bramble]

Been trying to get my account straightened up but the "reply to scopely support" link in the email does not work, any help would be greatly appreciated, i miss playing on my pc 😢

[flint slate]

is anyone having problems with lag and freezing up since the update?

[trail swan]

Any plan to fix the ongoing bookmarks issue? This has been a problem since the code release from the previous arc

Yes…lag and freezing for months…the game gets slower and more glitchy after each release

[grave yarrow]

SMS? Where?!

[sturdy zenith]

Yeah, showing SMS but being SLB. Well done, Scopely! Back to ship xp grinding, I guess.

[arctic creek]

A SLB SMS, love it. Is Scopely run by 5 year olds? Love the text screw up in the Events message too

[tulip plinth]

Game doesnt let me upgrade my Valdore. Enough rss, but resource error!

[abstract tinsel]

PvP doesnt count in the systems where it should...

[eager cairn]

pvp points don't work in lucrative system. tested in ranked system on and off nodes and hull damage doesn't count

verified I was in the right system per event text. also tried other systems

[grave yarrow]

look at pinned messages

[lusty mantle]

try feesha pvp

[tulip plinth]

Couldnt find anything about that bug

[grave yarrow]

Its literally the first message in the list

[abstract tinsel]

FEESHA PVP ???
Is scopely dumb?
And why doesn't it says anything about this in the event?

[gaunt sigil]

Scopley rulez

Count anything

[silent bloom]

Has Scopely acknowledged the notifications not working yet? It’s been over a month since it was broken in the January patch.

[gaunt sigil]

Valdore haven’t only 50k hull

Get big money and nothing works

Scopley at his best

[plain musk]

PVP event in sirius is not scoring

[tall wolf]

Nor is it in S'matharz and Vendor from what I've seen reported so far

[vale hawk]

Too many bugs to report, they just keep piling up. PVP is getting worse and worse, base defenses are basically pointless. How about a "let's make everything work the way it should" arc

[hollow jolt]

Is there a scoring delay with the event?

For pvp

Vendor is my system and no points

[silent bloom]

Pvp is Feesha and D’Vor only

[mortal belfry]

Has anyone else come across a bug where when you swap ship it dies?

[soft ridge]

@tulip plinth I have the exact same thing happen to me. Turned in a ticket but no response

[tidal tartan]

You are facing a faction efficiency Research bug where the client isn't able to display the correct amount of ressources and materials. In fact you really need more.

[eternal ether]

War and business SLB Speculation not counting points for pvp, i was in the correct system on server 10

[urban stream]

Yes - not scoring pvp damage on my server either...

[tidal tartan]

Only dvor or feesha pvp.

[urban stream]

Eh?

That's ridiculous!

[tidal tartan]

Sorry only feesha vs feesha

[twilit grail]

If you having to do major explaining how event works then you are doing the event wrong.

[zenith mural]

I have a major bug in my refinery!
It works more like a one arm bandit than a refinery regardless of the input.

[spark raptor]

the funny thing is that if you follow the major explanation it still doesn't work 🙈

"The event specifies whether your goal is to mine latinum or concentrated latinum" => but no normal mined latinum scores!!!!

@hearty trout & @brisk geyser & @warm gazelle & @toxic hornet any idea why it is not working?

[grave yarrow]

Well, seems intrepid firing pattern is a bit off
There were 2 weapons charging to a 100%, next round however, only one gun fires of the two mentioned, and the third one says 100% again

[drifting iris]

... never before have I seen a survey next to the mine i'm trying to land on and got this memo.

attempting to fix by going to galaxy view and back did nothing, had to restart the app (android here)

[upper light]

I've seen that. It reacts similarly to the message that the miner is still on the node even though you moved off it. At least is shows up in the same situations for me. I think it's the same client lag mining rest problem but it just screws up the messaging.

[drifting iris]

i'm very familiar with the miner already on the mine issue. galaxy view and back re-scans the system or somesuch, usually fixes on the first if not then the 2nd iteration .. but this .. never seen before by me anyway ..

and there was room for client confusion, had unlocked my phone, realized I was opc, hit recall, impulsed back to base (4s?) and then attempted to land again.

[upper light]

This one I have not seen in a while though, but certainly have a few times at least

[native oyster]

Dock G costs 50 Euro for me O.o i guess its a bug and should be 20 instead

[keen surge]

You're mining the correct type of latinum that your event asks for?

[spark raptor]

according to @Jess Atreides: " The event specifies whether your goal is to mine latinum or concentrated latinum. This can be done in any system" does any mined latinum scores

[calm thicket]

Does the feesha not comply with exocomps? I've twice tried to use the 75% mining boost and the speed doesn't change

[spiral venture]

It does but the bonus on the Feesha will make the bonus from exocomps look insignificant

This is also true with any other fast mining ship

[calm thicket]

Speed was same exact number when I scanned it as it was after applying comp.. EXACT not insignificant change

[keen surge]

Ok. And which one does your event ask you to mine, and is that the one that you're mining?..

[eternal ether]

Thanks, mabe next we can have an event where we mine with our Enterprises.

[keen surge]

Works for me. Was you ship docked?

[calm thicket]

Yeah it was docked beforehand, I sent a support ticket in to see what happens

[dense gust]

Dock G doesn't Highlight when selected on occasion.
iOS latest on latest app release.
Steps to reproduce:

1. Open Game.
2. Highlight Dock G. (has white highlight)
3. Open events.
4. Exit events (Dock G no longer highlighted)
5. Tap on Dock G. (no longer has white highlight)
6. Tap on any other dock.
7. Tap on Dock G. (has white highlight again)

[fallen iron]

New style 3* ore mines in ferraria?

[cerulean trench]

how come we arent getting pvp points for the event?

[earnest crest]

low level pvp is dvor vs dvor, 36+ is feesha vs feesha.

[cerulean trench]

ohh so dvor v dvor

[earnest crest]

This is a common problem, and pinned here, where the client is unable to display the correct costs for your component. You'll need to collect more rss/mats to complete the upgrade.

[south rover]

I'm.... Sitting right next to the node. Menu changes, locate I ships, nothing worked except full restart

[spiral venture]

Been there for a long time. A few systems are like this where they use planets as nodes

[spiral venture]

Someone else had this issue. It’s the same issue as when it says your occupying the node and your not.
1 fix like u said restart…. Scopley really need to fix there server issues 🤦‍♂️

[keen surge]

Different issue. This one is trying to send him to another system altogether, and if it was in range his ship would warp out and park in that exact spot in this other system..

[summer glen]

https://media.discordapp.net/attachments/879230775499821097/941436405320658984/image0.jpg

Unable to buy any BPs for the centurion. Plus, I’m never offered any BPs for the level 28 ships, even though I am locked for both Fed and Rom. Any thoughts why? Thank you

[spiral venture]

Actually I had that today. Took my horizon off my crystal node and tried to put it back and put a 5 min warp timer on (it was recalling itself) cancelled warp twice once in same system and once it the system next door and it still wanted to recall so had to restart to return

[keen surge]

Depends if it was recalling or just going somewhere else i guess.
But yeah, it basically just locks your selected system to one of your other ships and everything will go to that system instead. Restart the client is the only solution I know of so far 😬

[crude basin]

I purchased dry dock G and am now unable to recall my ship.

[light zealot]

Bookmarks, mission state, and “read” announcements not saving on iOS. Basically, the game doesn’t seem to be able to save account preferences (like whether you have already read an announcement already, or which missions were archived).
Every time I load the game, I have to click through the mission dialog spam again just to play (I have a lot of missions in archive...well was supposed to be archived and now it’s not).

[autumn edge]

How do you use the mission token that comes with the dry dock packs when you purchase from the web store?

[native oyster]

Issues with faction rep points and ship xp registering

[mint laurel]

Must be a bug on the finance and accounting desk. Just for the maths: it's better to sale Dock G to 20 people for 20€ than to 2 for 50€.... That's what happens on our server at least

[hollow cloud]

Has anyone been having game crashes every 10-15 minutes since the last couple of updates?

It's really annoying that the game either resets on its own or crashes 4-5 times per our.

I already put in a couple of tickets in. On the first one they replied that they didn't have a solution for this at the moment and that they were going to close the ticket but pass the issue along to the developers.

Didn't hear from them again.

I really need help with this issue and I still haven't received any solution.

Please... fix the crashes... it's driving me nuts!

FYI - I already tried everything except for uninstalling/reinstalling the game.

Also, getting game freezes and crashes on the PC version, not as bad a on my Android, but yes... same deal.

[native oyster]

Note mining speed on miners. Destroyed miners and fixed. Miners stay in base. Fired 100% mining exo. Msg said 100% exo expired but indicated activated. Clicked on mines - ZERO INCREASE IN SPEED..

I would like someone to look at that vid and tell me it’s not a bug.

[grave yarrow]

There is a really small increase in speed as expected on a dvor. Working as intended, as scopely said

[native oyster]

Incorrect. When I first got the DVor the numbers were almost double

In this situation, they DID NOT INCREASE AT ALL

[grave yarrow]

Before and after

[native oyster]

Hmm. Looks like the numbers and rate displayed are exactly the same with and without an exo while ship is still in base?

The numbers I got before were Greatly increased

Picked a different dvor

[grave yarrow]

But not with a dvor. The dvor will never and has never gotten a good speed improvement by exocomos because of ship ability. Same with botany bay

Exocomps

[native oyster]

This one did. It was almost double when I activated the exo

[sand fjord]

Concentrated lat systems have a weird lag when opening the system. Those systems did not have this issue before

[grave yarrow]

Maybe you stepped on a lucrative mine?

Lucrative mines usually have doue the speed

Double

Problem solved? 😁

[native oyster]

Just saying, no. They weren’t lucrative. But you’re telling me that a 100% minin exocomp, on a mining ship, no mining crew buff, only adds about 100 lat per hour?? 🤣

Really? With a straight face?

[grave yarrow]

Yes, as it affects the base speed

That's the huge problem with dvor and bb

Their ship ability and research messes this up completely

[regal juniper]

Looks right 107 difference so 100%+7%from research extra

[grave yarrow]

I know it is. The Screenshots are from Grey Wolf's video

[regal juniper]

Or extra 7 is node warp

[native oyster]

So that’s the increase? 107 per hour? 🤣

[grave yarrow]

For your dvor, yes

[regal juniper]

Sorry did I reply to wrong person guess greyw8lf doesn't understand difference in formula between dvors and normal miners

[native oyster]

What other ships are mining expos completely useless for?

[regal juniper]

Data

[grave yarrow]

Botany Bay, North Star basically, probably Disco for mycelium

[native oyster]

So any specialty ship

[grave yarrow]

Faction miners on their respective node

[native oyster]

So they’re actually pretty useless

[grave yarrow]

Meridian

[grave yarrow]

Exactly

[native oyster]

Horizon, envoy. Fortunate 🤣

[regal juniper]

Just dvors really and data because large numbers in ship ability.

[grave yarrow]

Those mining speeds Re so low, that you get a good increase for em. That's all 😅

[native oyster]

So the ship ability bonus isn’t computed as base

[grave yarrow]

No, never has been

[regal juniper]

Because assotiated formulas, faction miners and normal miners use different formula

[native oyster]

So mining exos are generally only for normal miners…

[regal juniper]

Basicly

They work on dvors but not much difference only adds 100 to speed

Assuming 7 is just difference in node base

[native oyster]

Cool. Then I won’t waste chips to get mining exocomps anymore.

Thanks for your help!

[pine cargo]

Can’t cloak any sip that uses new G Dock

Ship upgrades are taking 2x the Tritanium listed that is required to upgrade.

All bookmarks disappeared

Still no push notifications for attacks. Base hits or armadas

[tidal tartan]

https://media.discordapp.net/attachments/632147006177148948/941565618455453696/IMG_5635.png

Anyone seen this before? Same level of parsteel generator, same starting time.

[keen surge]

Started at the same time, or had the same time when started?

[tidal tartan]

Both

[exotic coral]

#🌌-galaxy-chat message
#🌌-galaxy-chat message
I posted this issue in #🌌-galaxy-chat but of course it got swamped...

It's practically a "design" bug imho
I got 2 Feeshas by scrapping 2 old Dvors
But the unlock Feesha packs are also on sale for money, and players can buy two

Well, for the 2nd Feesha, you get LESS than excpected, for eventually the same money you spent for the first
first one, you can upgrade to T9 (until you get Ops 51)
2nd one, you can NOT upgrade it past T4! 🙄

because of the Latinum Refinery mechanics, relying on the Tier of your Feesha to provide some required components,
if you already have a T9 one you don't get offered anymore the Warp Interlock you're supposed to find to upgrade Warp Engines when your Feesha is T4

Scopely might have pocketed your money only to give you a LAME Feesha
That's not nice, nor correct

[keen surge]

Any chance the helps came in a good amount quicker for 1? Seems a little unlikely, but possible and would end up with different times.

[tidal tartan]

I wouldn't say so. In case of help request I guess 99% of the player base clicks on help all, so the helps would come in parallel for both queues. I wouldn't be irritated if the second queue has a different calculation for helps. Personally I cannot test it because I don't have the second one. Other option, the player reporting this to me had started two different levels...

[frosty tulip]

My brother is having issues with the game on android, it will only load to 60% or will get past the load screen then crash.
He’s tried on wifi and 4G, updated the game, uninstalled and then reinstalled but still the same.
Any help?

[pallid raft]

Presets keep getting cleared. When I got third the second was cleared, this morning the first was cleared.

[iron mountain]

Not a bug but a mistake. The first Ferengi mission has Andorian in the text and Arkonian in the picture.

[noble carbon]

Having a real hard time playing the game right now, each time I get past the loading screen the game will freeze up on me, and crash completely, it really puts a damper on me for completing my dailys, events, and competing to place, I use a Samsung s20ultra, is there any fix comming for us soon?

[willow frigate]

I'm having a similar issue, Samsung S10+. I had 50+ crashes yesterday, often back-to-back. This was not an issue prior to this weeks arc launch, and has not been an issue on the pc client.

[civic dagger]

I’d like to report a bug with this BP. It is very boring. And the rewards are weak.

[twilit jasper]

Scopely.. Is there any danger of the game being fixed anytime soon? Multiple freezes and crashes on my Galaxy S10+ since last update! Happens when selecting/swapping ships and when opening menus! 🤬😡🤬😡

[tidal tartan]

It seems to be a Samsung Android 12 issue, not a general android 12 issue. I'm using a Google pixel with the latest Android 12 and never had any crash issues. Except my base got hit of course...

That's true but as I said it's specific to Samsung devices. Not a general OS issue.

[graceful plover]

tier 1 Dvor Feesha has only 36 warp but lowest Concentrated Latinum system is 38 warp

https://cdn.discordapp.com/attachments/509688840282308608/941707377638535218/unknown.png

[twilit jasper]

Only installed Android 12 this morning. Game was crashing before then and still doing it. Must be a bug with Samsung devices then. Works fine on PC.

[grave yarrow]

Got a Samsung device, first with Android 11: no crashes. Now with Android 12: No crashes either

[tidal tartan]

Exception from the rule probably...

[plucky ledge]

My android (s10) is also crashing endlessly after the latest update. Several people in my alliance are having the same issue, all with androids, all after the latest update.

[plush abyss]

I think it's Samsung devices. My fold 2 consistently crashes with android 12. But my old lg phone runs it just fine

[lethal sorrel]

My phone doesn't have the update available yet... 😐

[plucky ledge]

It only kicked in after the last STFC update, fwiw

Was running fine before that.

[spiral lintel]

My fold z3 keeps crashing it's so annoying android 12 latest version of the game.

https://www.dropbox.com/s/iuhwz52e6gcl8oj/screen_recording_20220211-161120_star trek fleet command.mp4?dl=0

[distant idol]

THE CRASHING/LAG/FROZEN SCREEN/BLACK SCREEN?!?!?! CAN'T YOU GUYS FIX THIS WITH ALL THE MONEY WE'RE PUTTING INTO THIS GAME?!?!?

[void latch]

I have an LG phone (RIP) and it's constantly crashing.

I miss armadas, lose hundreds of millions of RSS to ship repairs I could have avoided, and generally am frustrated af.

An older LG phone works fine

It seems to kick in after a certain amount of time / number of assets are loaded. It's especially bad when I try to view systems w/ ongoing armadas. If I were a betting man, it's a graphics cache/buffer issue. But I'm not a pro.

Trying to swap ships on a dock, also, when the ship visuals start to load -> crash.

Not always, but after a certain amount of time in-game.

[distant idol]

Already sent a ticket....

no response

[boreal mountain]

Not sure if I'd call this a "bug", but how do you spell "elimination"? 🤦

[tidal tartan]

Harsh language won't fix it probably. Just a guess...

[plucky ledge]

Any word on whether the Android bug is being investigated, at the very least?

[summer merlin]

If i call my ship back to base, it fly. But if the timer is finished, is it at the Start.
In the System i can not fly with it. It comes the message like in warp...
Can anybody help me?

[grave yarrow]

Message CS that your ship is stuck

[cosmic wren]

This glitch is now quite lengthy in time boooo

[cloud sable]

Game constantly crashing on Samsung s20 after last update. Now at the point where I can't login at all. Been like it all day.

[plucky ledge]

Scopely, please advise if you're at least investigating the Samsung/android issue.

[solar ruin]

My ship is stuck and the support bot is stuck too now.

[sage parcel]

Galaxy S10 plus here, all latest system and game updates. Now my game is crashing every 2 minutes. Stable on PC, unplayable as a mobile game on my phone.

[elfin storm]

I tried to get to customer service but I'm not authorized to text them so what do I do now this is getting old

[red swan]

How's about you explain this bs tomfoolery Scopely!!! Last 2 patches the damn game keeps crashing.

[pallid raft]

I get notifications about the calculated time my miner should have completed but nothing about the fact that it was attacked and destroyed before that! What’s up with that?

[earnest crest]

This is a common bug, pinned even, related to the client's inability to initially display the correct costs. You'll need to collect more mats/rss in order to proceed with the upgrade.

[lime pecan]

I have a galaxy fold 3. It crashes occasionally but isn't that big of a deal. Maybe once or twice an hour.

[red swan]

Already done before you posted reply lol thanks

[fringe sun]

Any idea on when the Discovery instant warp issue will be fixed. It is still happening that my Discovery cannot instant warp until I have Paul Stamets as the captain.

[native oyster]

I updated my STFC app and my Samsung Galaxy S9. Restarted the game and the phone and it still looks like a house of mirrors but not a fun one. 😠

I think Server 43 needs reboot to the last back-up until they find the problem. How am I supposed to finish events like this?

[native oyster]

It does the same thing on my tablet. It is on Scopley's end.

It got worse as the evening went. Now it is unplayable.

All screens are mirrored like this.

[lament sparrow]

Anyone having issues on samsung fold devices?

Game will load but as soon as I try to exit my station the game crashes and restarts..

[native oyster]

I am not moving planets. I am going to raid

[long mulch]

Good morning to all. I have a bug with a ship I cannot use anymore. The bug started with a recall to base. I was recalling my C ship . The ship arrivedin the center of Lorillia system. And now I cannot move it or recall it. The other player seems not to see it. When trying to move it it, I have an error message saying "The ship can't set course in it's current state". When I recall it, the ship seems to travel back to station, but never arrives in the station. At 0, it is located in the center of Lorillia system.
Restarting the game and to he device doesn't change anything. Anyone knows How to correct this bug ?

I m on server 172-173 merged

[grave yarrow]

3

[long mulch]

Ok thanks I will contact the support 😊

[twilit jasper]

The lack of response from the developer's here speaks volumes.. even raised a ticket days ago that's had no response. Considering the obscene amount of money they charge for in-game purchases, major gameplay issues like crashes shouldn't happen! NOT GOOD, SCOPELY!!!

[gusty nymph]

Can't cloak a ship in g slot, graphic showing you selected g ship also sometimes doesn't show

[dawn stone]

That's why I stopped buying anything. Won't even be purchasing battle pass this time around

[hearty latch]

Scopely, do you know the difference between your own character races? Does he look Andorian to you or does Arrock and Mia not know what an Andorian and Arkonian look like?

[sinful summit]

This is a weird one. I started one of the newer exos that are supposed to give +40% rep from hostiles. I then sent my ship to grind in Ty. Was just grinding away, then went to check my exo to see how much time remaining. Then, it showed as +100% ship XP. I thought maybe a visual glitch. So, then I looked to see how much rep I was getting. IT WAS ZERO. I restarted the game, then went back to station to repair and wait for exo to expire. I restarted the game again. I went back to Ty and I AM STILL GETTING ZERO REP from killing hostiles. I did Swarm dailies, killed 36 lite traders in Romulus, and killed about 80 Borg Probes today. I am still getting loot and loot chests from hostiles. I am nowhere near the cap. And, yet, I am getting ZERO rep.

Been stuck on this rep score for a while now.

OMW to Ty

Now it's moving. Score increasing. That's a relief, but I don't plan to start another of those exos. It was one of the new ones that come from Amalgam refinery.

This one

[sinful summit]

Confirming rep score now advancing

Time I took second shot of score

[native oyster]

Since month and only to solve when reboot the device. Pls fix it! Thx👍

[late berry]

#👾-bug-reporting since tuesdays update I have ceased to get station under attack, armada, or zero node notifications.

Ive brought this up in game help and was told it’s my signal, phone battery/ram. I get resource generator full notifications, I know that one because as a result of not getting station attack alerts I got raided for everything. Point being I get some useless alerts without getting the most important alerts. Please acknowledge at the very least that this worked pre-Tuesday and are working on a solution. Otherwise as an active player I will run out of shields since everytime I switch away from the game I am vulnerable to getting raided without knowing it.

[rotund sandal]

On iPad - not enough resources...

On PC

And after upgrading the 726m Trit are completely gone, not only 602m as seen on iPad! 😡

[tidal tartan]

@austere monolith @rotund sandal see first pinned message in this channel.

[foggy wyvern]

Gas required to do ore research???

[native oyster]

Please fix this bug

Erm 3

I mean look up its been reported loads

[tidal tartan]

@native oyster see pinned message in this channel

[native oyster]

Yea I de-crewed expecting to tier up

[vagrant sorrel]

In the course of the last 30 minutes, I have experienced roughly 70 game crashes, don't know if this is everyone, server 32, or just me, but this is really killing my slb partition

[icy juniper]

If you are on Android I recommend you play on pc until the android version is fixed. I haven't experienced not 1 crash or freeze.

[finite aspen]

A lot of us have been having this problem since the previous BP update. They just blame it on the devices. And a couple folks here will just reply “hurr durr get gud at shield”

[late berry]

@finite aspen yeah but I’m fairly active, I’d burn 1/2 a dozen shields a day or more just to be able to come on make some hits and have to shield when afk. Not even close to sustainable. I was going without a shield during the day and get station attack alert and come on and shield or relocate as needed.

[finite aspen]

Same with me. It was a very functional play style for me. It’s absolutely broken and not due to battery or signal strength or some crap.

[late berry]

Such BS. I got raided for everything while I was on wifi doing something else on my phone and didn’t get a single alert. I stopped getting armada, zero node, peace shield ending notifications.

I only get resource generator full and away team complete notifications now.

[finite aspen]

Those come from a local timer

So they aren’t push notifications from the server probs

[late berry]

Makes sense.

Oh and ship repair complete notifications.

[finite aspen]

But all my other apps notify me fine with the same iOS settings!

[late berry]

Yup. Nothing changed except for this past tuesdays update.

[finite aspen]

There was an iOS update that had significant app tracking changes around that time. I’m guessing it screwed with a dependency or basic notification/play session assumption that everything was built around

[late berry]

Would be nice if they at least said yeah we are aware of an issue, dunno what it is yet but we’ll try and figure it out. I’d be like alright I’ll wait. But a scripted response saying it’s not our fault, too bad so sad, just pisses me off and makes ready to quit if that’s how it’s too from now on.

[dawn stone]

Game kicking you guys out?

[regal niche]

Anyone else getting the faulty cloak? Aug, D4 won’t cloak despite how many times clicked? (On iOS)

[earnest crest]

Try a different dock for your ship

[spiral venture]

This is strange. Peace shield ending notifications should still work even with the other notifications not working 🤔

[late berry]

@spiral venture tested it yesterday. Set an alarm for when shield would drop. Didn’t get a 10 min warning and when I opened game it was down. 🤷‍♂️

@spiral venture also shouldn’t all notifications work?

[naive thorn]

Great move Scopely, if I didn't know better I would think you did it on purpose.
Having 2 armada targets on the same node nearly fooled us.

Wait. Is this a new bug or a weird feature. 😛😆😡😖😞

[languid kelp]

I am getting a serious migraine from all the constant sliding docks do when you select ships after last update. Like why, there’s no point to it, nothing is obstructed.

[naive thorn]

Why have 4 extra bays per dock and then pay for an extra dock?

If you look, There's 5 docking bays per dock. The ship hapens to be at the end of the dock.

You may have also noticed that when the ships are changed they seem to expand to make it easier (larger) to see them at dock. Because those ships by the larger appearance would never fit or be built within the station.

[olive parcel]

Constantly

[quick marlin]

Or they shrink considering the ship is the size of the station in system view.

I mean, the game takes some... liberties with scale

[earnest crest]

moon's closer to your screen 😃

[gilded jungle]

When using the North Star: Increasing health above a certain point doesn't increase mining rate.

[naive thorn]

They take a lot of liberties with scaling, how else would you see the ship you have at dock, Zoom? it's mostly for ease of visuals, which is understandable.
It still doesn't explain why they haven't implemented the other docking bays. Unless they're waiting for level 100.

[quick marlin]

The little docks drawn on the screen have nothing to do with the capability of holding more ships. They could say okay everyone gets 100 docks without adding anything to the graphics. The game engine does it's thing and then the graphics engine draws it. If the graphics engine doesn't draw it it doesn't mean it didn't "happen".

you've probably seen that with bugs - ship didn't go to warp then all of a sudden its halfway there, ship didn't go into combat and then all of a sudden you've killed an enemy. sometimes it gets out of sync, exposing the fact that what's shown on the screen is kinda actually an abstraction of what's happening in the game.

Number of docks we get is a game design decision, a mechanical decision about the rules made that shape gameplay. There aren't "other docking bays" to be "implemented"

they took the model of the station from the 2009 star trek film and obviously it's "unrealistic" to use individual pylon as an individual dock - but it does make a nice way of easily seeing how many docks a station has when looking at it from the outside. also gives a visual upgrade to the station when leveling up which nudges people to want to level up.

There are lots of things in this game that are "unrealistic" when you think about it. More irksome to me is like, hey I keep just senselessly blowing up federation starbases yet they continue to revere me as "commended".

[native oyster]

Changing goal posts scopely?

[tidal tartan]

See pinned message in this channel

[spiral venture]

Yh that’s true I was just saying 10 min should still work since I don’t have notifications but mine works. I guess lucky me ☺️

[native oyster]

Just so you know it took away the higher cost for me. Not the lower one.

[tidal tartan]

Because it's the true cost. As you can read the client applies wrong efficiency Research.

[verbal lagoon]

Seems cloaking doesn’t work on dock g, on my d4 anyway

[verbal lagoon]

Really?

[quasi rapids]

The game crashes within 30 seconds of opening it, constantly

[earnest crest]

Can't cloak while docked, but after leaving you should be able to cloak. G's bugged atm though so ships in that dock can't cloak even when outside station

[sudden willow]

Is anyone else having a problem with the discovery ship and fast travel?

[earnest crest]

Try one of the disco jump workarounds in the pinned message here:
#👾-bug-reporting message

[native oyster]

Stella has vanished into thin air

before anyone asks no I did not scrap it I have never gotten it

[earnest crest]

if the option to buy stella bps is missing from your store when they should still be there, contact CS #👽-how-to-contact-support. They've manually exchanged for people in the past affected by that bug.

[low panther]

@earnest crest
But is it normal that the option disappears when you have the Stella?
And does it come back if you scrap it? if you want a second one?

[earnest crest]

if you have a stella, the option is gone, that's normal even if you're scrapping it or have turned it into a hull scan. If you want a second one you'll need to source it another way, eg. end of arc event stores or from the shop.

[low panther]

Alright thanks

[native oyster]

I do have the latest version on my phone, there's no update at play store

It's discovery jumping problem

[grave yarrow]

@native oyster

[steady rivet]

Game constantly freezing as soon as try to attack reds or reset nodes

Massive massive lag

[cloud sable]

Any reply regarding the problems affecting Samsung users after the last updates?
I'm still having problems logging into the game and when I do get it open it immediately crashes.

[brittle turtle]

Fix the alerts on iOS already. It's been over a month now. No alerts when ships are hit or when bases get hit. This is absolutely unacceptable. Players getting raided and not a single notification from the device. The armada notification are also not working. These high priority alerts aren't working. And the issue is on your end. The low priority alerts do work, like if a ship has full cargo or depletes a mining node.

[coral cobalt]

I really don’t understand this. Shield or share. I don’t Trust any alerts, never did, never will. You forget to shield? You are to blame for being raided. All those that complain about this bug are Not on my server, otherwise they would all have been emptied ages ago.

[grave yarrow]

Notifications didn't work a year ago either. (That is like exactly a year ago, february2021)

[finite aspen]

The thing is, with the 10 minute notices THEY DIDNT GET EMPTIED. If i don’t respond after that notice fine, it’s on me, literally NO ONE is complaining about that. But the missing notices intercepted all the attempts for me for a year. I didn’t go totally naked all the time or overnight, but during the day there may be some distraction where the game isn’t open but the phone is in view. Scopely has taken away this play style. We don’t ask you to play like this so stop passing judgement on others

[finite aspen]

Nah not like this

[grave yarrow]

what?

[finite aspen]

The full spectrum OS-based failure of server notifications. There’s a difference between lag and bandwidth delay and what’s happening now.

[grave yarrow]

my screenshot doesnt say a thing about lag or bandwidth delay?

[finite aspen]

No but that’s what the “normal” server notification outages are most likely due to. This is a whole other animal

There’s a difference between getting them late, or a 12 hr gap, and not getting any for 6 weeks now

[wet pulsar]

Why have I lost out again mined the correct amount of ore in time but did not get rewards again again again so that the third time now

[spark raptor]

Two days in a row a domination-event where you can't spend ship-xp or officer-xp. Well done scopely, Obviously scoply don't love us 😡

[brittle turtle]

I keep my base shielded, would be nice to know when my ships get attacked though. Just because you don't care about a bug doesn't make it less of a bug.

My notifications have worked fine since the day I started playing. It only went weird sometime in early January

[solid apex]

Does scopely know about the not enough resources bug when upgrading ship components? Based on some testing, it looks like we're getting charged the full amount, not the amount displayed in the UI which is reduced due to reserach.

[earnest crest]

It's one of their known issues, yes. Post the results of your tests here so we can go over them.

[native oyster]

Still getting the Carnival house of mirrors experience.

[earnest crest]

Did you finish your raid yet?

[late berry]

@spiral venture ever since they introduced notifications I have gotten them. Even every single freakin armada alert. lol
But as of Tuesday’s server update and new arc I do not get anything that isn’t based on a what’s probably controlled by a local timer.

[violet radish]

How can i actually get help with reporting a bug? I get no help from in-game customer service just multiple "people" (bots???) Telling me that they "usually respond within 24hrs" flat out lie... And this seems like just a chat room. My bug is the new patch/event broke my latinum refinery for regular dvor. Its giving me a lower tier refinery than my dvor is, so im getting shorted latinum and dvor parts, setting me further back in this arc dynamics.

[late berry]

@spiral venture literally the only alert I care about is the station attacked alert. I’d turn all the others off if I could. But I’m out hitting opc and ships too often to shield, unshielded, shield, unshield…. A dozen times in a day.

[finite aspen]

Yeah I have (had?) the same playstyle. It’s really pretty wild how unimaginative the folks are who are just going “get gud at shield” over this.

[solid apex]

I have a T8 Disco, and was upgrading my Pulsed Phaser. Total trit needed should have been 44M, given all the research I've done. There was a momentary flash of 66M being the amount needed. So, I went to my resources and cashed in some token to get myself well over the 66M threshold. I was then able to successfully purchase the Pulsed Phaser, and now there's only 7.5M trit remaining in my balance despite it still saying it would only cost me 44. (Had I been charged 44, I'd have > 20M instead 7.5M remaining in my balance)

Seems, like either the amount displayed (44M) is a bug, or the code that processes the transaction is failing to account for research.

[earnest crest]

Why do you think it should have been 44m? what researches do you have?

[solid apex]

Because it said 44M when I went to upgrade the component

But, I had slightly over 44M in my balance and was getting a "not enough resources" error when I tried to upgrade

[earnest crest]

The client has a bug so what it showed you as the cost at the start isn't what it really costs. You'd need to calculate the real cost by applying researches to the base cost

[solid apex]

Yeah, that's what I'm saying: either the client is miscalculating the amount of trit needed, or the code that processes the transaction is failing to account for any discounts via research and is charging me the sticker price.

Basically, I just kept adding trit until the transaction went through. And, the momentarily glitch showing 66M gave me a clue for how much I really needed

[native oyster]

server 118 apnex no battle pass points ???

[noble moss]

It's been escalated. Team is investigating.

[stiff salmon]

I keep having this issue with my game where it will freeze then close the application. It keeps doing this every 5 to 10 minutes and it's never done it this often until today.

[sudden willow]

I have exact same issue.

[formal canyon]

Capture nodes do not add the +3 to the score if the ship occupies the node before joining the takeover. Once alliance joins the ship in question will still only contribute +1. This is either a bug or not clear in the rules. Most people have jobs and will pre-send ships however they aren’t able to contribute the full amount. We have 25 occupied nodes and are only getting about 30 pts/min.

[sudden willow]

Hi and thx. I am on research lvl 4 but have no way to progress past it. It’s not the crew - it doesn’t work with any crew combo. Any suggestions for how I progress past tech 4 when I’m weeks from having the pieces required?

[earnest crest]

You'll need to change one of the efficiency mods, easiest is crew mods via stamets/culber/synergy officer

[spiral venture]

Same play style literally just throw up a shield after your done. Common sense 🤦‍♂️

[earnest crest]

There might be a combination that might work, try everything

[spiral venture]

Pretty much same here although my station is never unshielded when I’m offline

[late berry]

No, that’s not my play style. I never shield during the day. Would just get an alert if I got hit. What you’re not getting is if I hop on 2 dozen times a day and hit some opc or station there goes my shield, then go offline and what use another shield? Then come back on and burn it and make a few hits and have to put up another? Not sustainable.

[finite aspen]

It’s literally not but you’ve sucked at both reading comprehension and basic understanding of different play styles every time this has been brought up.

[late berry]

@spiral venture I’m an ops 35 and even if my station gets hit I’ll come online and duke it out with a 40+ player. You can imagine I’m a pain in the butt on my server.

[finite aspen]

There a difference between “going offline” and “putting your phone down on the table for a bit”

“Never get distracted problem solved get gud n shield hurpadurp”

“Gameplay safety nets don’t matter if I don’t use them blurpabloo”

[zenith sentinel]

On russian localisation no alerts about base raiding. I lost all res. Thanks Scopely (NO)

[coral cobalt]

I Must agree with you on that one, but if I’m distracted long enough to get raided, I’m pretty sure the thing that distracts me is more important than the resources in my base

[finite aspen]

Sure. I’ve said every time if I miss the 10 min shield it’s on me.

[coral cobalt]

Like the Horn in the car, never use it but it must work

[finite aspen]

But the amount of times the notifications have prevented a successful raid is huge. These dudes coming in saying that doesn’t matter because other shields exist are just 🙄

[tidal tartan]

Think about the amount of shields having prevented a successful raid. Crazy...

[sudden willow]

Putting culbert as capt with stamet on bridge has permitted my discovery to jump. Not the crew I’d like, but at least it works.

[spiral venture]

I’m ops 34 and I have no issue with ops 40+ as well

[spiral venture]

🥱

[late berry]

Yeah cuz ya hide behind a shield

lmao

[spiral venture]

If my shield goes down while online and I’m hit… I don’t care who it is there getting destroyed 😂😂

[late berry]

Ooooookay

[finite aspen]

No I understand what they’re saying perfectly. What they’re saying just sucks and isn’t actually helpful.

[late berry]

Well with the amalgam in play now I closed the app for 30-40 mins and got vaulted for 2B and don’t get a single station hit alert. Play style regardless, that is some BS!

@finite aspen what server you on bro?? I like ya! 👊🏼

@regal rock my problem is playing with the understanding that I get alert for idk how long and one day they stop and I get raided. I had a certain expectation that scopely’s stuff worked. Silly me.

[finite aspen]

I guess you don’t really bother to understand what I’m saying, if that’s your response 🙄

Nah. Notifications were fine for me for almost a year

[late berry]

Not for me. Never had an issue. Have been very reliable and I’ve stopped numerous raids as a result. Came to rely on it but then it just stopped one day.

[finite aspen]

Nope I didn’t say this.

[late berry]

Did I say that?

I’m shielding everytime I go away from the app now.

Before the problem….

[finite aspen]

Learn tenses

[spiral venture]

Yeah you did. 🤡

[finite aspen]

They actually haven’t acknowledged it. They’re still saying it’s due to RAM or Wi-Fi connectivity or battery life or something

[spiral venture]

This is third time you come onto this discord crying sort yourself out. You have 0 common sense

[finite aspen]

Why are you so obsessed with me then

54 bring it Rambo

[late berry]

Ok let me be really crystal clear for those who can’t understand basic communication. Pre-Tuesday update the notifications worked fine and so I relied on them to not get raided successfully for like idk the past 2 yrs or so. Then one day without me knowing it they stopped working. I then got vaulted without any alerts. I am shielding now to prevent this but I’m burning more shields than I earn. It’s not sustainable.

[spiral venture]

Shame…. Not in mine. Maybe in a future merge I come and empty your base

[finite aspen]

Lol k

[late berry]

Funny because in game they gave the link to this discord to be another means of getting a technical problem resolved. Hence why I am here.

[finite aspen]

Yeah you’re lucky it only happened to you with the last patch. Though I think it might be more due to iOS updates

[late berry]

Cool story bro! Just became an issue for me 5 days ago.

The fact it’s been an issue for over 90 days is simply more shame on ScOpElY

[spiral venture]

Technical help for Notifications not working:

1. Overlap shields
2. Set alarms in real life for shields
3. Don’t log off unshielded

[late berry]

Duh

Now that I know I won’t be receiving any notifications.

[finite aspen]

It’s literally the big reporting channel my dude. Maybe if you don’t want to see people talk about bugs this is the wrong place for YOU

[spiral venture]

That’s all the technical help your getting since Scopley don’t want to listen to the tickets

[late berry]

And what are you doing?

[finite aspen]

Then stop replying to me

Seems like there’s a common sense solution

[spiral venture]

Yes get off the bug reporting channel if you have nothing important to input. Now bye 👋🖖

[late berry]

@regal rock why are you here then? Do you have a technical problem?

@regal rock yeah I just scrolled up about a week n half. Seems you just comment on other problems and none of which were useful. lmfao!!!!!!

What’s the solution to notifications? Shield gud? lol

lol

So accept that what once worked doesn’t any longer and compensate in a non-sustainable way. Gotchya. Thanks for your help.

You should work for ScOpElY

[civic grove]

So am I the only person not receiving any notifications from the server side in game. Attack / armada notifications just to name a few

[misty mantle]

no ship i own can cloak in my G drydock

cloaks fine in any other dock but won't in the G

[exotic slate]

I recently reinstalled the app and am not getting notifications for attacks or armadas anymore. Mining notifications for spots I'm not actually mining and notifications for researches I've already claimed, oh yes.

[civic grove]

So the notifications you are getting are from the game on your phone. The ones your missing are from the scopley server. You gave the same problem as me.

[exotic slate]

Indeed

[pallid raft]

I think notifications are scheduled at the beginning of a task and not being updated as things change. Miner destroyed but I get a empty node notification. Build or research started and finished with speed ups but a notification comes at regular time. This didn’t start with this arc.

[exotic slate]

Yes kaiju that is how it works, and nobody is saying it started with this arc

But the missing notifications, those are another matter

[unkempt rampart]

I finished the Fly by night missions part 1-5 well before the monthly event started, and I'm still waiting for the 5 points for compliting them.

[earnest crest]

Contact CS #👽-how-to-contact-support and see if they're willing to grant you the rewards for the event card.

[late berry]

@exotic slate should ask @regal rock he is very helpful and has the answers

(He’ll actually criticize you for complaining in STFC discord for bug reporting and tell you to compensate for ScOpElY breaking things….argumentatively)

[lucid vault]

I wish you guys would fix this dàmn game....

[keen surge]

It's probably the crystal, maybe Dilithium.
The client is incorrectly including all faction efficiency bonuses for ships that they don't apply to, in this case Klingon crystal efficiency and Romulan/Klingon ship structure efficiency. If you use the PC client you may find a solution on Ripper's Discord, otherwise best you can do is spam it until it flips to higher costs (which will not include any faction efficiency bonuses) or manually calculate the correct costs.

[lucid vault]

Oh, I figures it out, thats not the point. Its a ridiculous bug.

[violet radish]

This channel is a joke

[half pawn]

Shielding is unsustainable?

The last time I “bought” any shields was 3 years ago when you could buy a $5 pack. These shields are the result of alliance credits and dailies.

How are you not having hundreds if not thousands of shields?

[late berry]

@half pawn because pre-Tuesday update I used an 8 or 12 over night and that was it. Went unshielded during the day as I’d be on every 30-60 mins. No since I won’t get notifications but can be raided empty in 30 mins I have to shield everytime I close app. And then end the shield early when I come back on within an hour. So currently I’m burning a 1/2 a dozen to a dozen shields a day. I have hundreds but at this rate they will diminish. Yes, I could start using alliance credits for shields instead of relos or directives. Point being it’s either not sustainable or I have to adapt because ScOpElY broke their game.

But I am super glad you posted pics of how many shields you have……. that was helpful.

[half pawn]

You want to see how many relo’s I have? Also get them free from the alliance store. The WORST value for directives is using your points. But hey, it is your game you play it like you want to play it. Unshielded during the day outside of territory is not a very smart thing to do but again, its your game. Play it like you want.

[hallow pier]

Question I put an enterprise d refit on my new enterprise but I don’t like it how do I take it off

[grave yarrow]

Go into your ship's refit menu

[late berry]

How is only using one shield a day not smart? Well ya know back in the day (pre-Tuesday) when notifications would tell me if my auto was set off.

It has occurred to me that this channel is filled with a lot of non-scopely ppl who want to criticize game play style. When this is a bug-reporting channel and I’m trying to draw attention to a bug in the game. Or maybe y’all are ScOpElY employees, would make more sense given how unhelpful the comments have been.

[quick marlin]

yes we are all scopely employess thank you for the money. tell the rest of yours "we'll see you soon"

[raven sonnet]

Cloaking is not working on new Dock (which is for MONEY)… Pls check from ur side

[quick marlin]

seeing the same, looks like an actual bug

#👾-bug-reporting message it appears this is a known issue

[raven sonnet]

Appreciated

[fierce heath]

I’ve encountered 2 issues;

1. Discovery could not Jump to a location. Was asked to update (even tho game was updated).
2. image of Merian was “white out”

Using iPad 5th gen with IOS 15.2
Cheers

[grave yarrow]

@fierce heath for disco jumping issue

[halcyon haven]

Attack / armada notifications not working for me to. I nearly got raided because of this bug. I'm now shielded 24/7 till you fix it.

[viscid nexus]

Hi. Discovered that Efficient research does not work correctly in the territory section. The screenshot shows that Prime ore refining research cost 1000 ore excluding player research. I have effective research pumped up to level 4 - 17%. It follows that Prime ore refining research should cost 1000-17%=830, but costs 855, which is also visible in the screenshot.

[tidal tartan]

It's not a reduction of costs but cost efficiency which is calculated base value/1+sum of your efficiency researches. In you case 1000÷(1+17%)= 854,7 which is rounded up to 855. So everything looks perfectly fine.

[hallow pier]

Good morning could you tell me if there are any advantages to having the enterprise d refit skin on the enterprise thank you

[visual ivy]

Thank you😊 happy valentines day! 💗

[grave yarrow]

There isn't, unless you count a 💩 graphic as an advantage

[vocal geode]

Hey not sure if a bug or not, but I assume you can’t upgrade any building higher than your OPS level? My refinery let me upgrade to 20 while still OPS 19, I started OPS upgrade after and the refinery will clearly be finished first.

[earnest crest]

That refinery level is the one time a building can be upgraded past ops that I know of

[vocal geode]

Ahh ok 👍👍👍 thanks for quick response!

[earnest crest]

It's been there since the beginning though, so not sure if bug or feature at this point

[oak vine]

Both

[vocal geode]

Not sure what the question is there but I think it may be why I’m here also, I have tokens for the VD event but no where to spend them?

[narrow heart]

I am getting identical mining rate with freesha using quark and not using quark… should the it be adjusted/different or is quark currently broken?

[earnest crest]

identical or near identical? it should be different, and it should be a very small diff

[edgy glacier]

Scopely told me you need to be lvl 20 to use tokens for event. Yet this clearly says 10+

[narrow heart]

91,515 without per hour and 91,604 per hour with. That is pathetic

[vocal geode]

how did they tell you this? SS?

[edgy glacier]

Thru response to my ticket

[vocal geode]

kk ty

[void latch]

Hi, could you please fix the relentless android crashes?

[stone shale]

I would to report a bug. Scrapped my maxed D vor for the feesha. And now my feesha only as a warp range of 36.

How come this happened because the Franklin scrap to Franklin A warp range increased.

[gaunt gyro]

Also here I'm going to throw that phone out of the window. Game is not playable

[stone shale]

Oh and yes iOS phone game crashes too.

[gaunt gyro]

Maby this help on a samsung

[smoky arrow]

Hello, when repairing a ship, when the repair reaches 0 in the green status with no acceleration in time, and you need to click finish the repair, the repair starts from the beginning as if it was not repaired.

[cursive wyvern]

Hey, just had a couple probs pop up, on is the andriod app keeps crashing after the last tmobile update, the other happens in both pc and android. I am in pawn statis with the augments, but in the sytems controlled by them the map says i am untrustworthy and get attacked when goes to data mine.

[upper light]

The augments are not the ones attacking you. It's the bounty hunters after them. Because you have positive status with the Augments, the bounty hunters also come after you.

You will appreciate this down the road when you get triple faction lock and the only place you can park to auto level a ship is augment space.

[cursive wyvern]

Ok makes sence, but please get on the app side of things, hate having ti reload ut every 5 or 6 min

[upper light]

Yeah, that ones on Scopley.

[woven jetty]

D'Jaoki doesn't trigger

In round 5 it does, in round 6 it doesn't. But there is no difference in the opponents stats.

[native oyster]

The Blue Man Group is part of STFC?

[spiral venture]

Not a bug. Just very poor design by Scopley they literally did a copy paste of the original dvor. The old dvor had poor warp to start with too. Both low tier can’t reach there designated systems.

[last lintel]

Nearly all my Station EXO-bot disappeared except for two categories. Only 50% repair speeds, and 20% Research speed remain. There had been 6 to 8 with 2 to 8 of each. The Poof- their gone. Seriously want to just quit if random stuff disapears every time the game crashes.

Also every time you use an EXO... you get an old notification the perious exo- has expired.

[keen surge]

Those screenshots don't show anything either way. You'll need damage and mitigation in both screenshots to be able to determine if there's any difference in the mitigated %. Though there is significantly higher mitigated damage in round 5 than 6, so if we assume that the damage caused was comparable then it would be working.

[warm lava]

you need to completely reinstall the game. I had the blue guy too, only removing the game and reinstall will help. this has something to do with the Scopely updates. This is not a bug, game leaves too much crap after every update and messes up the data. it is just poor design.

[earnest crest]

the popup toast message is often incorrect. You should check the counter inside the event card. Using help all scores for all of them

[arctic mantle]

My miner is totally stuck

[quick marlin]

💥 💥 WHY ARE WE SENDING MESSAGES IN THIS FORMAT STOP 💥 💥
💥 💥 IF YOU PUSH HELP ALL SOMETIMES ONLY ONE IS RECORDED STOP 💥 💥
💥 💥 BUT THEN YOU PUSH HELP AGAIN AND THEY ALL SHOW UP STOP 💥 💥
💥 💥 NO SERIOUSLY STOP💥 💥

[arctic mantle]

My miners were glitching yesterday. People would give me Zero Node Warning, when my minder wasn't on the node. Now it's stuck mid-system and won't come home or go anywhere else.

[rotund bramble]

I have the music and sound effects turned off on my app settings. Why does it still blare several bars of the theme song when I am starting up the game. It makes it hard to sneak a couple of minutes of play at work when my boss is alerted every time I start up the app.

[quick marlin]

bud i'm just having fun.
They all counted for me when I finished the event today so IDK what to tell you.
I find when I push help all, one counts. If i push one more help, that help, and all the otehrs from the "help all" then log.

[quick marlin]

have you considered turning down the volume on your device?

[earnest crest]

If after restarting the game, your ship is still stuck, please contact CS #👽-how-to-contact-support

Tell them "My ship is stuck" and include the following:

1. Your player ID
2. The blocked slot (A, B, C, etc.) or a screenshot of it
3. The bridge officers on the stuck ship

[arctic mantle]

Thnx

[rotund bramble]

If I have the music setting set to off, I would think that it....wait for it....shouldn't play music!

[arctic mantle]

Sometimes it plays a few bars while it's loading, then gets to the "oh you've set music OFF" and goes silent

[quick marlin]

Ideally yes, sure.
However, that "no music" setting is stored somewhere. Not sure where, could be server-side, could be preferences file on the device.
Until that preference is loaded, the app doesn't know not to play music. Then it reads that pref from wherever and stops.
I'm offering, as a workaround for your particular situation - turning down the volume on your device.

[arctic mantle]

If you're super worried about the sound, just turn down your speaker?

[quick marlin]

that's what i'm saying.

[rotund bramble]

It does it every time it does a comets start on the game at the title screen. Otherwise it is fine.

Well, I like to hear my calls and alerts, but not 15 bars of the Next Generation theme.

[quick marlin]

so just - turn down the volume when you go to start up the game.

or plug in headphones when you go to start the game

Ok here :
On android you can download apps that control the volume of individual apps.

iOS is more annoying but you can do this

In Shortcuts, create a new automation with App as the trigger
Set the option to Is Opened
Click on the Choose button and select the app you want
Click on Next (upper-right corner)
Click on Add Action
Select the item Scripting
In the list, select Set Volume
Click on the value (by default 50%) to change it
Click on Next (upper-right corner)
De-select Ask Before Running and click Done
Now every time the app is frontmost, the volume will be set automatically to the specified value.

Even more simply than that, if you turn down the volume in an app on iOS that doesn't change the ringer volume

[woven jetty]

The first screenshot was just to show that he activated. On the second you see the damage in round 6 and the last one from round 5. They are basically identical.

[keen surge]

He increases your mitigation stats, which can lead to an increase in the amount of damage that your ship mitigates.
So in your screenshots I can see that you mitigated 52k in round 5 and 24k in round 6, but without knowing how much the total damage was in the second hit..

[native oyster]

To day summonig dont work i have actual version game game inform me if I need updates game but I actuall version for apple store

[woven jetty]

So the text is wrong? Because in the first screenshot you clearly see that it says "malus to the oppoments".

[keen surge]

Yes, it's backwards.
And they "fixed" his description (poorly, obviously).

[keen surge]

Common causes are:
Using Pike or Picard as Captain with Culber, this will not work.
Being at level 4 or 8 of the jump efficiency research.
And the more rare rounding error.
For the second moving up a level in research should fix it, for the second and third you can also try using different combinations of officer efficiency (just Stamets, just Culber, etc).

[white dagger]

BUG: unable to upgrade US's Franklin

[keen surge]

Well documented bug at this stage.
The client is incorrectly applying all faction efficiency bonus to all ships, leading to understated costs for materials and resources. You need more tritanium.

[white dagger]

Just tried it again, trit costs were higher now. STFC took some time to refresh data Upgrade successfull.

[native oyster]

I started the 165% damage vs. armadas exocomp but I don’t see any effect in the report file of the armada. The 80k to 90k damage is usual for the standard wappons of my Augur.
Did anybody else realize this bug?

According to the exocomp plus of 165% it should be arround 200k.

By the way, I started the Exocomp when my ship was docked.

[keen surge]

The increase is applied on base damage only. So if you already have 1000% damage bonus it would then becomes 1165% damage bonus.
For reference a max Augur's energy weapons only hit for 11002-13203 base damage, so average increase from 165% would be only about 20k for a max Augur, lower at lower tires.

[chilly juniper]

Well.... guys... been fuN. I've been re-downloading the game the past few days and it just won't let me back in. I have no other issues with other games.

[edgy glacier]

Since last update the game constantly freezes whenever I go to a different screen. I then have to close app and reload. I play on a galaxy s20 ultra. Had no problems before last update. I spend more time reloading then playing.

I even cleared cache and the in game one. Updated phone and restarted phone

[quartz dagger]

Cloaking doesn’t work if a ship is assigned to dock G.

[raven sonnet]

Already being reported, tnx

[royal vector]

I'm having the same problem and every time I had to reload the game I send a report, they asked me when this started? I said when this arc started.....I may wind up putting up a 30 day shield and wait till they screw it up even more next month

[quartz dagger]

I wish there was a way to report their “helpsesk” too😏

[royal vector]

I've sent in at least a dozen instances of getting force kicked out of the game for doing any number of things in just the last 4 hrs..... Seems someone MIGHT answer me but only while I'm asleep.... Smh

[dense fulcrum]

Same with me, constant drops and reloads, seems to happen most when swapping ships.

[olive parcel]

It's only been the past 3 days too, so seems unlikely related to game update. I'll be fine for a while then it'l be completely unplayable for hours

[grave shard]

Same problem. Has become exceedingly frequent the past day and a half how the game is freezing or force closing on me. Today it won't even stay open long enough for me to write a ticket.
Galaxy Note 20 Ultra
Android 12
Latest game update

[trail gulch]

DEVS: your announcement re: Feesha rates just now fails to say that a software update is required. It only says to restart the app.

(At least for iOS)

☝️☝️☝️

[junior galleon]

Ffs🤬

Dock E

When I move ship to Dock A

So be careful when upgrading

[tidal tartan]

Nothing to do with the dock. You are facing a faction efficiency Research bug where the client isn't able to display the correct amount of ressources and materials. In fact you really need more.

[junior galleon]

Yes got it sorted but this is an old bug

The 101 and 97 gas on d3 I knew was wrong

[hollow cloud]

So, we get a patch for the turkey ship and it doesn't include a fix for game crashes... how uncool is that!?

[narrow heart]

Looks like they fixed it… now mining 280k per hour

[sly pivot]

This has been a problem for a long time and now with 7 docks it’s even worse, makes it almost impossible to use disco on ships F and G

[hollow cloud]

Same thing with my S21 Ultra 5G phone. A lot of people are having this issue... I already tried clearing the cache, reinstalling the game... same issue no matter what, I was hoping for a fix on this patch... and nothing.

[round yacht]

Same here

On many different devices

[mint turret]

Locked ship in Doska. Can’t do anything with it.

[mint turret]

Okay, player id ItsReallySpooky, would be going to slot B, bridge officers are Barot, Ten of Eleven and Stonn. You have the screenshot.

[grave yarrow]

This is not Customer Support

[mint turret]

Lol. Sorry

[upper light]

that's also not your player id. Thats the long string of numbers and letters under settings

[mint turret]

Thanks . I found it. Submitted the ticked to support

[grave shard]

Instance of freezing

[void latch]

The fresh android update: still rando crashing

[surreal stratus]

Saving a crew-preset erases the crew in the slot before it. When I save a crew preset in slot 4 it erases 3, 3 erases 2, etc.

[narrow trail]

Is the lack of NOTIFICATIONS ever gonna get fixed?? 🤦🏼‍♂️

[shy jewel]

<@&509691205798592532> latest the Android update Blows can bearly play crashes every few minutes brand new S21

[harsh bough]

Thanks. I'm on an s21, I shan't update 😅

But will escalate.

[rugged fossil]

I have crashes every 10 seconds

On an s10 with android 12

[shy jewel]

We're doing ECs and I've almost misses a few BC it ceashes at the worst times

[rugged fossil]

Tried reinstalling and wiping all data and cache dame 💩

[sleek agate]

Has Scopely ever mentioned fixing the Pike's Captain ability affect on Cadet Scotty and Ghrush display bug on warp ranges it will not let you go to?

[fringe girder]

Hi all, ho completato le missioni Volo Notturno da 1 a 5, il primo giorno, poi 3 giorni fa è uscito l'evento per chi completasse le missioni 1-5 e 6-10. Completato le missioni 6-10 ho avuto i 10 punti solo per questo e non i 5 punti per le prime 5 sfide, ho aperto un ticket ma non ho ancora ricevuto notizie

[shy jewel]

Also is the LvL 36 EC system no longer spawning 37 UCs we've been running armadas for >2hrs and we've only seen 35 spawn

[violet pivot]

Add s10,s10+, s21u had some people from my discord report as well

Scopley should have telemetry for these crashes so hopefully they can address it

Supposedly support is already aware of the crashing issue

Weirdly enough the last update fixed it for me but the one before this didn't go figure

I'm on test client tho

[surreal igloo]

My game started freezing up since last update and its getting proggresvly worse. Cant play in noal rhythm. Have to reload every couple minutes. Send a ticket but so far no response from scopley. Running on note 20. Android 12.

[noble moss]

There's a known issue with Android 12. Team is aware and investigating.

[rugged fossil]

Right just having game freeze on loading screen now on Android 12 so no playing at all.. lucky I have a very long shield on I guess

[grave yarrow]

What system?

[hard ferry]

Galaxy S21+ and I could post much more pic about it... Unplayable.

[woeful oar]

Please fix notifications, as it’s pretty annoying to log on to find my base is being attacked and not get a single notification about it, yet you can notify me that my ship has depleted a mining spot. 🤷‍♂️🤦‍♂️

[tidal tartan]

As long as notifications aren't fixed and in general I'd suggest to shield when you go offline.

[woeful oar]

I’m usually always shielded, I got the notification to tell me my shield was about to run out but I was sleeping, yet no notification to tell me I was being attacked repeatedly. 🤦‍♂️

[agile folio]

I updated from Google play this happened to my ship icons in dock

<@&509691205798592532>

[tidal tartan]

Clearing localization data in-game might help.

[harsh bough]

☝️

[agile folio]

kk

ty

worked thanks

[latent epoch]

Is the horrible lag during territory captures going to be fixed or have the devs given up on it?

[grave yarrow]

I don't think, the devs could fix it anyways. If the servers have a 💩 hardware, it will run like it does atm

[quartz prism]

It would help if scopely responded to the negative reviews in the play store with that rather than recommending people make sure their o/s is up to date since that's why it's now crashing all the time.

[oak pawn]

Updated my Galaxy S10+ this morning with latest update from Samsung, now the game crashes at loading screen every time. Worked like a charm yesterday. 😔

[grave yarrow]

It's a known android 12 issue

No fixes yet

[rugged fossil]

Would help if one could actually get that far into the game so one could access that option... But for now I have wiped all data and cache outside of game...

[tidal tartan]

Everyone can. Click on your avatar, then settings, then general, then scroll down to localization and hit delete.

[rugged fossil]

But the game crashes on loading screen

Or after 10 seconds in game

[tidal tartan]

Ok I see, but my post you are answering on doesn't refer to crash issues.

[rugged fossil]

True that

I was having a moment

[sullen jolt]

This seems normal right?

[grave yarrow]

Working as intended I'd say

[rough frigate]

Server 120 EU always crash on mobile on the borg's systems udarian and razgara

It's a memory problem...turn off and turn on solve

Fi

[patent sandal]

It's happened after the new OS update and Scopely seems to be ignoring it

[stone shale]

Scopely still a bug with feesha. It can’t mine regular lat as fast as regular D vor

[olive parcel]

It's never going to... the regular dvor's ship ability is mining raw lat, the feesha's is not

[gaunt gyro]

Since updating to android 12 on a Samsung s10. Games closes crashes it'd unplayable

[tiny marlin]

I used a Lot token at the Dabo table this evening. After some pulls i noticed, that the rewarded shards wasnt added. anyone the Same Problem?

[grave yarrow]

If you mean officer shards: Those are a chance, not a guarantee

[tiny marlin]

Yes i know, i open for example three boxes and got 1 arrock shard and the reward Pic Shows 6/36. i opened directly again three boxes again 1 shard reward but still 6/36 after the Box. So the Second reward wasnt added

I noticed it very late and opened a Lot boxes, got around 4000 Points at the Event but arrock and the other Guy stayed at 6 and 8 shards.

I contact Support. Hope they fix that

Yes

Restart didnt Change anything

Points dont Match to the quantity of parts.

And no XP where spend

I Made the Screenshots later, after Open some boxes more and after every Box i went in the officier Tab to Check the Difference. I open 50 dabo boxes

And in nearby every pull there was one or more shard. Both should be around 20 or more

[olive parcel]

@tiny marlin are you opening multiple at once? If you buy 3 it wil show the contents of that first chest, then if you click "open 2 more" it shows the contents of all 3 chests not just the additional 2. So that means you got 1 shard in the first chest and 0 in the next 2.

[tiny marlin]

I pressed the right Button for three chests, checked the reward, than Press again after i returned to this Window. The then rewarded shards aren't added.

[crude nacelle]

Ships are not repairing or the game is not accepting the repair. I’ve had 2 ships that I had go through the full repair queue and they restarted. I should not have to use speed ups for this

[spiral venture]

But from what you say above the look rewarded?

[tiny marlin]

Excuse me, i'm Not Sure what you mean. I used 5000 token, and i See a Lot of shards which where in the Chests. But after this only 8 shards for arrock where shown in the officier Tab. Thats Not the amount which where shown before.

[spiral venture]

Are you talking about shards from when you opened the chests or in the screenshot you showed above? 👀

[tiny marlin]

I mean after opening the Chest, the summary Shows for example 1 arrock shard, then i buy again a Chest and the summary Shows again, that i won 1 shard. But instead of getting 2 shards for both Chests, Like shown, Just the First where added. And i didnt Open Just to Chests, i opened a Lot before i noticed the Bug, so many shards are Missing because of the Bug

[spiral venture]

So you buy 3 and so it opens 1 + 2more?

If that’s the case then it sounds correct there is only 1 shard awarded not 2

[tiny marlin]

No i Open three Chests and it Shows for example 1 shard. Then i Open three new Chests and it Shows again 1 shard. The next three Chests gave 0 and the next three gave 2. But the extra shards are never added.

Just the first

Like i Said i Open 50 Chests for 5000 token. Maybe someone, who spent around the Same Numbers of token can compare bis or her amount of Charts with Mine. I'm Sure this Person will have a Lot more

[spiral venture]

Mine are fine. I don’t see a bug with the chests although if you think you have shards missing contact CS in game to see if you can get more shards.

[tiny marlin]

I did contact them and i hope they will compensate this

[opaque flame]

Shouldn't this be converting into transporter patterns?

[earnest crest]

it did, but the client doesn't make it clear that it did

[fluid sand]

I can't access the game. Stops at 76% 😡😡😡

[turbid magnet]

Me neither

[fluid sand]

I just updated it and still won't let me access. 😡🤬

[mint orchid]

There are problems with all the players in Spain

[noble moss]

It's been escalated

We do have a few reporting they got back in.

[split cargo]

I cannot upgrade my Ent because I don’t have enough matierials but I do have enough…

[keen surge]

The clients are incorrectly including all faction efficiency bonuses when calculating the costs, leading to understated costs for tritanium, Dilithium, and materials not primary to that faction. You will need more tritanium, possibly a lot more depending on your Romulan and Klingon ship structure research levels.

[split cargo]

oh... I restarted the game and tried again and this time it asked for 75.5M Trit... I used more tokens and it worked that time... this is an annoying bug, it's happened multiple times before, and closing the upgrade screen and trying again usually worked (with a higher cost every time 😦 ). It was the first time I had to get out of the game though... I never knew the root of the issue. This is quite suboptimal 😦 Thanks for the info 🙂

[keen surge]

Yes, when it shows the higher price it's switching back to showing without any faction efficiency bonuses (so should costs a little bit less).
Suboptimal is that this is the second time Scopely have put us through this same issue 😅 if you use the PC client though you may find useful information on Ripper's discord.

[spice nymph]

On server 24, Ferraria system, when you clear an ore node, it dissapear. Some nodes are at 0 and not targetable. Have tried to close game and restart, must zoom out of system and get back into system a couple of times to get the real picture of the system. Verry annoying. I do not know if it the same on other servers.

Send a ticket, but no response from Scopely yet

[earnest crest]

disappearing nodes is normal here too, Azha has the same mechanic so it's not unheard of, interesting part about this system is that some planets are mining nodes.

[spice nymph]

@earnest crest are you able to select some nodes? Seems that nodes still shows 0 and takes a couple of system refresh to get new nodes at different position

[earnest crest]

every node is selectable

[spice nymph]

not on my server

[keen surge]

No, they don't tend to synch properly.

[earnest crest]

Maybe your server has node issues, but every Ferraria node on mine is fine

post a pic of a broken one

[earnest crest]

how many are like that?

your server already has lots of nodes available, maybe there's a limit

[spice nymph]

2-3

[earnest crest]

my server has 5 visible nodes, and 5 planet nodes

[spice nymph]

at the moment, only one planet is a node

[earnest crest]

interesting that the servers are different in this way. Though it's not that surprising considering I know eclipse systems vary as well

[spice nymph]

Some times, when I am lucky I will see 2-3 nodes on different planets

[earnest crest]

how many total nodes could you mine off of if you cleared all the ships currently mining?

[keen surge]

It'll be a synchronisation issue.. that the mines move in this system just exacerbates the issue.

[spice nymph]

@earnest crest 12 nodes

[earnest crest]

how many are broken now?

[spice nymph]

@earnest crest at the moment, the two 0 nodes I see say that they are occupied but I see no ships on the nodes.

But sometimes i cannot select those 0 nodes

[opaque flame]

Probably a cloaked ship on it

[quick marlin]

Ships drop cloak when they hit a node bub

[storm anchor]

is unplayable on Samsung S10+, crashing all the time

[keen surge]

And if you restart the client are they still there?

[desert narwhal]

Have you tried smashing on those nodes with a hammer?

[spice nymph]

Yes

[keen surge]

If they're still there after a restart it sounds like the classic broken nodes that are found around in various systems and servers (which they used to have a maintenance fix for, but stopped ages ago..).

[sterile panther]

why doesn’t the game send a notification when my base is being attacked? It tells me less important things like an away mission is ready to collect.

[spice nymph]

Also I cannot attack 0 nodes. My warship stop near the node.

[fathom silo]

Been a week ai ce I submitted a ticket for game reading bugs. Love how quickly they answer tickets

Old account, came back to the game and started to progress again. I have the mission to research the Orion battleship in my log, only issue is I own a Orion and have researched it already

Cant unlock any blueprints for higher tier research ships as I can't farm for the blueprints I was meant to be given for completing the research

[mystic coral]

I have reported a bug on server 41, I talked to several customer service representative and gave them a screenshot of the issues in Alliance Store where a person can get an Ardama Directive. I told the representative that I get it and a few hours it wouldn't be in my inventory list , then a few hours later a customer service representative issues the director then a few hours later it was gone once again. I thought this would be resolved

This situation has happened more than three times and all they say we will escalate the case lol

I hope this situation can be fixed eventually but I seriously doubt anything will be done correctly on server 41

[silver violet]

Please fix the continuous crashes after last android update this is getting ridiculous. You'd think that would be more prioritized than improving the new D'vor but apparently not in Scopelys mind...

[mystic coral]

Yes it disappeared from the inventory list of items and no I haven't had a chance to launch an Ardama

Didn't stay in the inventory list with the rest of the directive for other types of Ardamas

Server 41 issues

[jade radish]

Gotta fix these android crashes. This is worse than it was the first 2-3 months after launch.

[hollow tundra]

Did they break cloaking? None of my ships will cloak, tried on PC and android but yea nah nothing on multiple ships

Turns out it's just the new dock they don't wanna cloak in...cool

[shy jewel]

<@&509691205798592532> game is unplayable on Android brand-new S21 server 50 it crashes within 30 seconds of loading

[stuck oriole]

Same on my S21

[vast sparrow]

Same here on my S21. Game's crashed probably 30 times since yesterday morning

[noble moss]

Are you guys on Android v12?

[brazen crag]

Not certain if this is a bug, but I am repeatedly getting the "Adress the High Council" away mission, even though my Klingon rep is -2M.

[undone moon]

Just Reported today that I’ve been completely shut out of my account. Swapped phones. today and went to login and it came up with a new account. Went to switch users and login to my scopely ID and got this message

Now this account is associated to that scopely ID.

Anyone know of a fix?

[vast sparrow]

I am

[noble moss]

There is a known issue with v12 that the team is investigating. Unfortunately, I know that doesn't help but they are aware of it.

[vast sparrow]

Ok, thanks

[noble moss]

@fathom silo You'll have to restate without the bad language - there is a rule against cursing here (I know, I know, but it's a rule).

[fathom silo]

And yes I'm annoyed I submitted a ticket, got a response saying it'll take longer than normal so please just be patient.

I was patient and didn't get a response till this morning stating they haven't heard from me so they are closing the ticket

[noble moss]

Ugh. That is frustrating. Unfortunately, Support isn't on here, so all we can do is tell your own experiences as players. But I will let our support contact know that's happening.... I've seen a few reports recently so seems worth mentioning.

[fathom silo]

Especially after you spend cash on the game to make the experience more enjoyable only to find progress is impossible.

Cant farm blueprints to progress because current ships aren't strong enough to farm the NPC's required to get said blueprints

[fathom silo]

I don't understand how someone from support can't make sense of these screenshots that I included with the ticket

[wheat cradle]

Just a small bug but I can't seem to delete bookmarks. They reappear the next time I start the game. Been going on a few days now. Two separate Android devices

[shy jewel]

Fix my Fing game nothing works! 😤

[dawn stone]

It's been that way for over 3 weeks now. Note 20 ultra

[shy jewel]

Mine was fairly playable till today now it crashes as soon as it loads

[chilly jacinth]

Has anyone had the stuck ship problem? And if so, how long did it take to get fixed?

[upper light]

It depends on how on the ball customer service is. If you send it per the instructions they sometimes get it done pretty quick.

[civic dagger]

Server 47 major lag issues during territory capture. 30+ second pvp fights and other lag symptoms

[hybrid lintel]

Have the same issue on my Android. Game is basically unplayable.

[hybrid lintel]

Learn to use the lag to your advantage 😉

[civic dagger]

Yeah. Park some ships walk away have dinner and return a week later

[shy jewel]

Ya it's ridiculous

[gleaming tundra]

Almagram ability doesn't light well using exocomp for grinding plundered cargo at higher lvl almagram..... filling 6.9mill cargo 9k at a time on a lvl45 to get ability to fire 1x. Vs. Lvl 1 almagram hits 2 supply ships, and it lights ability. Multiple exocomp pulls at lower lvl vs. A wasted comp with no pulls for the hour it was lit for higher. Please figure a way to have it effective at higher lvl.

[late mica]

https://youtu.be/t33tHTrHeLQ

Found this weird bug in game.

[jade radish]

S20 Note, same thing, after the android update.....loud fart noise
I'm lucky to get 2 minutes of play before a crash. STFC is essentially unplayable.

[late mica]

Sorry just realized there's no sound in the video. Stupid screen capture recording software. But the bug happens if you click cloak one second before attacking an enemy. Your ship stays visible until the time runs out and you're unable to cloak again.

[jade radish]

¯_(ツ)_/¯

I guess just @ everyone if there's a new post in #632109496247779338

[jade radish]

Talked to a teammate who clued me in to this: Rolled back and reinstalled the update for this bugger here, seems to have sorted out the crashing.

[grave yarrow]

"Bug fixes and speedy performance improvements" 🤣
Did scopely create this?

[earnest crest]

interesting, that's the 2nd time I've seen someone suggest that works

[terse kernel]

This decreased the crashing and freezing significantly, still some crashes occur. Made the game playable again, though. My device is Samsung Note10+ with Android 12. Thanks for the tip!

[thin brook]

Not me, but another player has enough faction points to be esteemed, but it's still admired. Is it gated by ops level? Player is 35.

[tidal tartan]

He should contact customer support.

[thin brook]

Yeah, the highest player we have is 54. There are servers out there that have an arbitrary ops max instead of the actual? The problem seems to have corrected itself, so I guess it isn't ops-gated.

[rocky quail]

Rolling back "Android System WebView" did not work for me. Still unable to get into the game. Nothing fixed since the release of the new arc. S10+ Android 12.

[earnest crest]

did you reinstall it too?

[rocky quail]

Reinstalling changed nothing either.

[earnest crest]

I mean reinstalling the webview thing

[rocky quail]

Tried both. But didn't had an effect.

[hallow pier]

Good morning. I just finished scraping my Mayflower to get the resources I need for my new enterprise. But what I received was level 4 Resourse instead of level 3 which I was counting on. How did that happen. I am not at the level to even refine level 4

[oak vine]

It shows you what you will get when you start scrapping. And when scrapping a mayflower the rewards are G4 materials. That's all correct.

[lethal sorrel]

If you want 3* materials from a scrap without them costing more than you put in, you need to scrap g2 ships (Turas)

On the plus side, you can now get some tasty primes from scrapping the Mayflower

[violet radish]

T8 but stuck with T7 refinery since the new arcs patch. Have had a ticket open for a week and half now. Cant seem to get assistance with this bug and its setting me further back every day. Is this a ploy to make me pay to unlock?

[spiral venture]

Can you confirm that the values inside the refinery are T7 or T8… I seen a couple players with just a graphical issue showing T7 but with T8 payouts. 🤔

[spiral venture]

This is a T7 refinery 100%

I have also seen a few players have this issue where it actually is a T7 refinery but I never seen any fixes so idk. Sorry mate, best option is see if anyone else knows of a fix or if CS respond in game

[native oyster]

Had the same problem, but it's randomly started working again. Still a bit flaky and unstable with random crashes through.

[sand fjord]

On 51, Fastolf is broken. It doesnt flip properly, theres usually only 3 or 4 crystal nodes at best. Been like this for some time too

[void latch]

The most recent Android update fixed all of my persistent crashes

[jade radish]

Beginning to think this bug is device specific, as rolling back web view has worked for me and a couple alliance mates that also use Samsung s20 and later

[sonic dawn]

How is this possible? I reset game, I checked and it took double resources. I just clicked it, nothing happened. After 30 seconds, I clicked again and bam, double resources gone, and both queues are for the same building upgrade.

[dark briar]

Explorer pack has fewer total combined mats than both the Ultra Interceptor Power Pack and the battleship pack.

[earnest crest]

Try contacting CS via a different method here: #👽-how-to-contact-support , I prefer email.

[stuck oriole]

I have only one issue which is I can't contact support 🤣🤣🤣🤣

[exotic ice]

They found the solution to support 😂

[tidal tartan]

You don't have email? 👀

[lilac ice]

Hello Scopely, I'm Argon77, we have heard from you several times through your assistance. Now I will show you 2 very serious bugs, released about 4 updates ago of the game.

"Not closing game" bug. I think I quit the game, confirming. When I return, however, I am already inside, I do not have the loading screen for opening.

In fact, of the 6gb of ram I have on the phone, 4.5gb is taken up by the game.

The solutions are: either I disconnect the internet or I have to restore the opening, emptying the phone ram.

Second very heavy bug: "game tilt if I enter Discord chat or other chats".

In this case, if I quit the game and enter any 1 chat, when I re-enter the game, strange things happen:

if I leave 1 node with 1 miner, and then I come back, I can't, the message "the node is occupied by the ship" appears

I want to change crews on the ships, impossible, everything blocked

I want to move a ship to another system, impossible, all touches don't work

I want to join 1 armada, the ship does not start

I see the loading symbol on the action keys on the main screen. Sometimes the message "you are not connected to the internet, restart" appears, but it is not true.

another bug, higher frequency of symbols of little or almost no connection signal. This is also not true. My signal is perfect.

I can tell you with certainty that these problems are limited to your game, as I have other game apps, browse smoothly, and see real data-heavy videos without difficulty.

[uneven merlin]

Ships assigned to dock G cannot cloak

The button appears but the ship cloak dialog box doesn't come up

[flat star]

I have the same issue. I'm unable to activate cloaking for ships assigned to Drydock G. Is this a limitation for Drydock G or it's a bug?

[hidden granite]

Has anyone completed the first ferengi ark side mission before completing the main one? If so can you confirm you still have the main mission listed?

[sturdy flame]

the ! at the bottom left tells me I have new away missions at all times, even if all my away missions are currently in progress.

[dark briar]

The Ultra “ship” Power packs should all match on total quantity for mats right? On Battleship/Interceptor/Explorer

Because they don’t. The Explorer pack secretly has less mats

Mid 40’s Ops level

[lilac ice]

It is not so much "ultra". Mainly it serves for ship parts. When you need to upgrade c4 ships, you only need that amount for one piece. Despite doing all the research to reduce the ship parts it takes.

[dark briar]

@lilac ice My point is just the packs used to match but the Explorer pack has fewer total mats than the other two packs.

[harsh isle]

Scopely has ignored a pretty major issue with my game. Bottom line, I cannot save, edit, or delete bookmarks--since early October 21. Anyone have any luck finding a way to elevate issues so they actually work on it?

[copper basin]

Not getting Quark points, have been in 3 Faction Rares already today, some are getting points, others like me are not

I'm now trying to update/repair client, FYI I am on server US-008

[native oyster]

Hello Galaxy chat. Why have the colors changed in the game?

Anyone who can tell what happened?

I run this game on iPad Pro 2021 12,9-inch so it’s not any issue on my iPad

[earnest crest]

clearing localization might help

[native oyster]

How can I do that? You mean clear it in-game?

[earnest crest]

click your profile pic in upper left > settings > general settings > clear localization

[native oyster]

Thank you 🙏

It worked!🥳

Now I only need Luis Diaz to be normal again - and stop being a pale version of Blueman Group.

[zenith mural]

We shouldn’t get blue prints for ships that can’t reach the system from hostiles. That is just ridiculous.

The greed machine that is Scopely wants your money. Scopely doesn’t employ gamers just wallets.

[grave yarrow]

Me nitpicking again:
Why is the franklin (G4) in between the Amalgam (G3) and the D3 (G3) when filtered by Grade? Shouldn't it be next to the dvor Feesha and the ISS Jelly?

[floral plank]

You should check the transporter patterns algorithm in Scopely <@&509691205798592532>

[copper basin]

Yeah getting 2* ships for hitting top 3* hostiles even if you hit 49's is ridiculous

[floral plank]

I opened 3 chests at once and got on the 1 36 shards for uhura

And needed 1 more for upgrading her

And on the third I got 2 more

Now that I got more than I can have, the last two got replaced by transporter patterns and I am missing one more to upgrade her

I should have kept the one for upgrade and the one spare should have been made to transporter patterns

Not both

[spiral venture]

Not nitpicking at all mate 😂😂 I saw the same thing. Personally I think the Feesha should be next to the Frank A because the speciality ships excluding the Feesha are together 😂😂

[crimson jay]

does anyone see the epic armada in Karppienen anymore? or is it just missing on server 9?

[placid basin]

I have a ship that can no longer warp, attack, or anything. Would someone please replenish Scopely's supply of gerbils and cocaine?

Sometimes, I suspect this game is written in Logo and then somehow compiled.

[fathom silo]

this has to be the slowest support for a game i've ever seen. do they just not care about players? only making more things for whales to spend their cash on?

[noble moss]

PM me your playerID and a screenshot of your ticket please.

[upper light]

Well, if it was doing real time Logo interpretation that would explain a lot . . .

[fathom silo]

done @noble moss

[crimson jay]

i know there used to be an epic exchange armada in Karppienen , but it's been missing for months now

[earnest crest]

have you asked CS about it?

[old sky]

Don't know what you guys did, but since last update, it looks like i need to buy some bug-spray....

• player-names that don't show on screen on a mine
• game doesn't start from the first time
• game that suddenly shuts-down
• delayed rewards
• delayed scoring in events
• alliances that show as retrieving or as " ()"
• conflicting events
• ....

Do I really need to take screen-shots of everything and contact support every 5 seconds?

[noble moss]

Most of these have been reported. 🖖

[old sky]

cool! in that case... want beer?

[noble moss]

I'm on whiskey at this point. 🤣

[old sky]

looool... lucky me.. I only have wine.. (no beer...)

[crimson jay]

CS has told several of us that the armadas timing varies, etc. but the epics in Mige and Exchange Delta spawn like clockwork. I know there used to be an epic in Karp also. Our alliance and other alliances on S9 have done armadas in Karp for hours and not seen an epic there.

[old sky]

on S129 there is kinda like always an epic armada (lvl35) mostly in the center of the system

[crimson jay]

Yes, that would be nice lol

Can S9 have that again, please?

[ember osprey]

Game crashes every 10-15 minutes since updated. Yes I have cleared localization, un-installed and re-installed Game, I had no problems before update plus I am not the only one with this problem. Fix it!

[keen pumice]

Notifications are not given for staton attacks or armada starts or mining zero nodes plz fix

[native oyster]

My ship has been blocked since Thursday.... I write all the time in the game... I'm still unanswered

[low panther]

Uhh I had that too once it's stuck in the middle of the system, that's nasty, you have to contact support, they can reset the ship.

[tidal tartan]

@native oyster see above and make sure to include "stuck ship" in the ticket. Unfortunately it might take up to five working days.

[nimble solstice]

fix now please

[tidal tartan]

@nimble solstice what do we see here?

[grave yarrow]

I will assume you got a stuck ship.

[nimble solstice]

things I tried all of that and it still did not work

[tidal tartan]

You'll have to wait until customer support replies. Have you contacted them?

[nimble solstice]

thank you

[random hornet]

Wasn't this bug supposed to be fixed 4 patches ago?

[round flax]

Cloaked ships in armadas do not show the correct power level. And it even affected the display of my own ship (left side not screen number wrong). I didn't notice an error u til it joined the armada. Also, unable to scan ally crews due to the nature of cloaking.

[pine nymph]

Could someone describe why player ships or armada targets are juping around, my ships are often sliding around a targert till the countdown is over or are stopping schort after fliing at the target and then suddenly fliing with a speed like a bullet at it or and firing at the t
Same time at it? Sometimes systems are empty which are not empty, players or red ships or nodes or armadas targets will not be shown or loaded? It seems to me that this is a fundamental problem of the game, becaus this is not the only device on what that bugs happen. (GALAXY Tab a 2019)

[low panther]

Yes we all have. The synconization between the system content on the server and the clinent or the synconization of the ship's position does not always work properly, which is why systems are sometimes empty. I always go to the Galaxy and then back to the system. It usually works. In very bad cases, I have to call up another system first.

When you set a course, and your ship has reached the position you selected, it appears the ship is dancing in circles, actually doing so while waiting for synconization. But if that takes too long, then the clinent doesn't get them anymore, and then the ship prances around there.

Yes, with the Armadas, it's funny, it seems to be a display error. It also happens that armadas like red PVE enemies fly through the system. I've been playing for a little over a year now and these bugs have always been there

[north harness]

Issues with upgrading ships and savings on Trit looks to be bugged here is what I see, first it wants 55,4 mill then it tells me I don't have what I need for the upgrade, then it shows me I need a lot more.

[spiral venture]

In short the server and client calculated values are different due to how the game takes into account efficiency research. Server is correct while client shows them wrong. You are missing tri
Someone that understands this better, Tango or Order2Chaos and can give you a better explanation. But short answer is increase your tri.

[north harness]

Sure, but it's should show me the correct amount needed not some number it makes up from what I have, in short, it's a bug they should fix...

[candid gust]

Today 2 time frozen screen

[main coral]

The app manages "not to crash" in a range 10 seconds - 60 seconds tops...
Wtf!
And when you address Support you get tha Bot with pointless questions which eventually will create an automatic ticket to be answered, finally, in 2 weeks with a template copy-paste "hi I'm a performative human. We usually answer in 24h".
I play since 2 years this game and it was never 24h.

[flat zephyr]

Anyone else noticed after getting HG-Worf shards in the refines them never being added to your actual shard count?

[placid cosmos]

My ship is blocked isn't possible for me to call back my ship vidar..

[placid cosmos]

Okay thanks mate

[prime storm]

I cant cloak ships on slot G. Out of Dock of course.

[spiral venture]

It’s not making up the number. It’s just using the wrong efficiencies to calculate what you need to spend for the parts.

[nimble solstice]

https://media.discordapp.net/attachments/509686569649831936/944935856781799464/unknown.jpeg

it is still stuck I need my ship please thank you please fix it I don't know I can to get it try to remove it

[nimble solstice]

I've done that already and it's still not unstuck

I've even reinstalled my game on my tablet and it still didn't work

[tidal tartan]

Did you contact customer support as adviced earlier?

[nimble solstice]

how do I do that

[tidal tartan]

#👽-how-to-contact-support

[limber ermine]

swarm is not updating the avionics rewards

mu name is malcurion not Tichondrius

I did the level 35 swarm today and i started with 40 avionics and it didn't change once i finished.

[soft warren]

My game on Android has been crashing since the 17th of Feb. I reported it and of course they'll get back to me. I haven't been able to do anything since. If I try to navigate off the home screen it crashes.

[earnest crest]

have you tried uninstalling/reinstalling the game?

Also, if that didn't help, some people have had success fixing a crashing issue by uninstalling/reinstalling the Android System WebView from the Google Play store.

[earnest crest]

Post a ss of the event you're not getting updates for

[flat monolith]

Another with android crashes every 10 minutes. Uninstall and reinstall done. Never had any crash issues before on Android. All since last update.

[limber ermine]

How do I post a ss of the event? I was killing level 35 swarms and the avions should have increased and they didn't. It is part of the dailies.

Sorry I stated wrong. It is Swarm Advanced Biotics

[earnest crest]

are you sure 35 swarms will complete the daily task for you? at higher levels the req level increases

[keen surge]

It may vary by version, but in Android there's a plus sign to the left of the chat entry box (or an arrow which will expand the menu to show the plus sign).
Alternatively you can use the share option from your media library and Discord should be a listed option and allow you to share to a selected channel.

[limber ermine]

I play the game on a pc

[keen surge]

Drag and drop should work then, as should copy and paste.

Or if you're unsure on how to take a screenshot, open start menu and type in snip. Windows has a built-in snipping tool now, it's a little bit better than using the print screen button.

[limber ermine]

This is what I am talking about

[earnest crest]

Open your list of Daily tasks and take a SS, and note the one you're having trouble completing

Actually, after rereading this, it sounds like you've completed it, but not received the right rewards? or any at all?

[limber ermine]

No I finished them. That isa not the problem. I didn't get the rewards for finishing them. I started with 40 swarm advanced biotics and it should have increased and it didn't

[earnest crest]

what level are you?

[limber ermine]

level 38

[earnest crest]

I'd try it again in an hour and a half, see if it happens then.

[limber ermine]

K can do. I repaired, restarted and no update. Correct me if I am wrong. For level 32 swarms and lower you get swarm biominerals and 35 and above you get swarm advanced biotics.

[earnest crest]

there are two kinds of dailies, one set of 3 awards biominerals, and one set of 2 that awards adv biotics

[covert pulsar]

Could this be an Easter Egg? Don't you dare say it! Could it be? I mean this would be phenomenal if it was... Could this really be The Genesis Project?!?!?🤯

Sarcasm added👆

[limber ermine]

One of the advanced biotics is for level 39-40 swarms and the other one os lower and that is the one I didn't get credit for. I did get credit for the 3 biominerals

Like you said, I will try at the next set of dailies

[native oyster]

Why now i cant spore jump using discovery.

I have updated the app to the very latest

But it still cant

[earnest crest]

It's a client bug dealing with efficiency, you'll need to change it to jump. Easiest is by changing your crew to a different jump efficiency % until it works. If you lack the officers to make that work, you'll have to change your research or warp component level

[native oyster]

I use culber on the discover

My level is 25

It keeps asking me to update the app

[keen surge]

Try removing Culber and see if that works. It's likely a rounding issue in the client, the error message itself is useless.

[native oyster]

Yes it works without culber