👾-bug-reporting

[twilit grail]

@real eagle <@&509691205798592532> where is the 3rd day of faction hunt?

Listen I have always done that. Thanks for your help anyway.

Darn blocked

[karmic rock]

3rd day is only for alliance leaderboard I believe.

[void latch]

Updated android app still randocrashing 🙃

[bleak furnace]

same issue here. #👾-bug-reporting message and that is the answer from them.

[karmic jungle]

<@&509691205798592532> were is the Faction event?

We was 8 now 9 but there is no event ...

[earnest crest]

Please see the pinned messages for your resource error.

[solemn comet]

This issue I have reported repeatedly. Have all resources and materials . Yet when I go to upgrade it keeps lying and saying I don’t have them

[somber rune]

I know, I got the same answer. They messed something up with the APNS, but first lvl support was told that notification issues have to be fixed on the device. So, no Solution for us. I will give them some time but eventually i will quit and spend my money elsewhere.
Maybe someone can priorize this issue… <@&509691205798592532>

[earnest crest]

The ALB does not require SMS during the same time. Score in the ALB if you want a higher placing.

[solemn comet]

#urdnoughtwrex same glitch I reported multiple times already about having everything needed to up grade and getting an error message that won’t let you upgrade

[earnest crest]

Moderators are here to moderate discord, you should contact CS #👽-how-to-contact-support

[bleak furnace]

Is the #👾-bug-reporting section even read by Scopely Customer Support and Devs?

[earnest crest]

Why wouldn't a channel, that they created, be used for collecting first-hand bug reports from players?

[bleak furnace]

Because there are so many bugs reported continuously and they have not been addressed for several months. That notification bug is a serious bug that needs to be fixed ASAP. People are loosing money literally. They cannot participate in time for Armadas and get raided when not shielded for a even short time of period and now must shield 24 hours. A lost of precious shield tokens.

[earnest crest]

The notification one is new, from Jan's patch. Your expectations on the speed of fixes might be too high.

[somber rune]

Oh Yeah, Support: here is the next bug report: every time I contact the support, the tribble tells me that my ticket number is NA. When I try to contact the support via browser, I can drop my mail address and receive an answer but I am not able to respond to the answer, because the „answer link“ in the mail just leads to the general scopely help page and NOT to my ticket.
Furthermore, I cannot have more than one open ticket and the tickets are not shared between my devices…

[bleak furnace]

Well if a bug is affecting the in game store that gets really quickly patched in the past.

[earnest crest]

I'd try email.

[bleak furnace]

I know that this bug is new but CS still saying everything is fine. So it must be a device issue. No changes were made on my device, every setting ok and multiple players have the same issue since the last patch. So first level support is NOT aware of it or either refuse to see our reports as a bug.

[somber rune]

Would be nice, if discord mods would use discords answer functionality 😉
I tried email but then a help-shift ticket is created and i have the same issue.

[somber rune]

I have already identified the problem: the scopely backend sends out the messages, but the APNS does not forward them, because Apple has changed the guidelines with the iOS update from January 12th and scopely has missed something.

[bleak furnace]

Great finding. I hope @hearty trout or @warm gazelle are reading that.

Yes it seems that mainly iOS players are having that issue.

[somber rune]

Already told the support twice - they are not interested in solving the issue

Both tickets were closed without solution.

[bleak furnace]

😆 I win. I opened 3 tickets for that. Closed without solution. Notifications are send out by scopely so everything must be fine. Case closed.

[tidal tartan]

You are facing a faction efficiency Research bug where the client isn't able to display the correct amount of ressources and materials needed. In fact you really need more.

[bleak furnace]

btw: I found another bug. Try to turn off notification in the game settings. Then force close STFC and start again. Then look what it is set in notification in the game.

[somber rune]

Already tried that - Same result, notifications are still enabled

[onyx portal]

i have connection issues for a few hours now. restarted 10 times or so. turned wifi off and on. everything else working fine. just the game has issues. ipad, wifi

[valid tree]

I cannot see the regular daily rewards pack for February in the store - only the elite one. Does anyone else have this problem?

[grave yarrow]

Sometimes, it depends on your money spending behavior. If you spent a lot lately, you wont see it. If you didnt spend that much, you will most likely see it

Try messaging Support. Worked for me as well

[valid tree]

Thanks! I'm waiting for an answer from the support. I'm realizing I spent quite a lot with a gift card I got for Christmas. :( this is a bummer

[next gust]

read the terms of service, no in game resources have any value even if purchased with actual money

[red swan]

Game has been crashing every other hour since mini patch couple of days ago. Not the only one in my all8ance having this issue.

[raven tinsel]

Crashing up to 6 times a day for some time now. The last update made it seem worse.

[winter cradle]

Mine was crashing 6 times or so day before the mini patch. (I assumed that was the main reason for it)

[warm hound]

hoirrible pc experience for pvp since update, constant crash

[swift frost]

Ring of pink is near our planet.....fire all missiles?

[floral mason]

on Kehra tier 5 management screen (docked) it seems the max xp number is missing a digit

[wet magnet]

Unable to repair base or ships and unable to apply a shield when my base is under attack due to the game crashing every time I try to do any of those actions

[prisma panther]

Game locks up when trying to look at cloaked battle log.

[fossil parcel]

Exactly the same

Really annoying

It's impossible to defend properly

Disconnect reload game disconnect again In loop

Some error messages like that also on loop once I succeeded to put shield

Had to kill the app and restart for it to stop

[dark pivot]

Not sure if this has been reported yet. When providing alliance support of ship repairs, research, building and such if there are more than one members asking for alliance support and you click to support them all the counter for the support in Alliance Unity count only increases by one. So if there is one member asking for support fine. If there are ten, not fine. The counter only increases by one regardless of the number of other members that have asked for support.

[dry blaze]

Ever since the update yesterday, the game is crashing left and right on my Galaxy S21 ultra. Sometimes as quickly as twice in 5 minutes. Other times it makes it 15-20 min or so but its borderline unplayable right now.

[tawny gazelle]

Yup and when you let Support know this is the answer you get.

[dry blaze]

funny thing is, before the update I would see the pink textures randomly, now I dont see them anymore but it just crashes

[earnest crest]

I hear it's a memory issue, so crashing and restarting would avoid that particular problem

[tawny gazelle]

I have the Galaxy 21+ with the extra memory. If it is a memory leak, that's a big problem that needs to be fixed.

[finite aspen]

App has stopped sending server-side push notifications since the last BP update on my iPhone. I receive them from plenty of other apps with the same permissions no problem. No attack or armada notifications, but automated timers ding. Automated support was absolutely worthless

[velvet cloud]

Exactly the same issue here.

[finite aspen]

Lack of notifications this month has resulted in getting raided multiple times for the first time in nearly a year of playing. Considering quitting since it’s exponentially more difficult to get ahead of the RSS curve now

[tribal sable]

Anyone else hitting the base defense bug?

• If you're online and repairing, when someone spam hits your base and you try to repair, the game will falsely claim no network connection and kick you out of the game. Tested multiple times. On Android version of the game.

[somber rune]

Scopely does not care. Reported this bug several times in several channels. They told me everything is fine: my three iOS devices are the problem 😉

[bleak furnace]

Same issue here. The issue I see here is how issues are managed here. Other companies have a bug tracking system that players can see if an issue is already recognized and this will also lower the amount of reports and calm down players letting them know that DEVs are working on it. Currently support is only telling you EVERYTHING is fine, the issue must be with your device, your network,...not that is always be a bug in the software or server but I have never seen a game of the same type with so many issues. Patch closes 20 bugs and created 40 more. That is how it feels like.

Result is: ** "Thank you for reaching out to us. Due the large volume of queries we will answer with a automatic bot. If you don´t answer to the bot within one day we will automatically close the case." **

[tidal tartan]

Getting raided is not a bug. It's rather due to players not shielding when they are off...

[earnest crest]

Here's the latest bug tracking info from Scopely's customer support site:
https://scopely.com/customer-support/#star-trek-fleet-command

[tidal tartan]

That's the short list. Where's the long list? 😉

[bleak furnace]

If you would get a notification you can could easily prevent the raid. Unfortunately for many players the notifications stopped due this new issue since the latest patch.

[earnest crest]

Just posting what I have seen. If there's a private one, and I'm sure there is, it's not for our eyes.

[tidal tartan]

If you shield you can easier prevent the raid. Safer than rely on notifications.

[tidal tartan]

Maybe the disk space on the website isn't large enough 😋

[finite aspen]

I’m not complaining about the mechanics of raiding. I’m talking about previous safeguards that no longer work.

This is an objective feature failure

[tidal tartan]

Shield still works. Independently from any malfunctioning notifications.

And a shield is always the best way to prevent raiding.

[strange quest]

Game is crashing like crazy since latest updates

[finite aspen]

That’s like saying brake lights don’t matter if your break pedal still works.

[tidal tartan]

That comparism would be true if your brake lights would slow down your car.

But you are absolutely right, notifications prevent from being raided and not a shield...

[earnest crest]

Not quite the same, the notifications are for the user, the brake lights are for others on the road

[finite aspen]

Notifications about a 10 min shield pop can absolutely prevent a successful raid.

[tidal tartan]

Nope...shielding only prevents from being raided.

[finite aspen]

Literally wrong but keep posting I guess

[tidal tartan]

Just stating facts.

[bleak furnace]

Notifications helps you to shield in time thus preventing a raid without using huge amounts of shield that not everyone has.

[tidal tartan]

Huge amount of shields? You get 24h shield every day. For. Free.

[bleak furnace]

You need to clear shield from time to time (clear zero nodes, pvp events etc) so you have to consume more shields than you get for free.

[finite aspen]

Look if I have to blow a shield every time I clear a node or risk being cleaned out WITH ZERO NOTICE then the game implementation sucks ass

If I space out after getting the 10 minute notification that’s on me

[tidal tartan]

Don't you guys share nodes in your alliamces or with others? I could shield 24/7 plus mining all the time.

[finite aspen]

Not always an option, and still not an excuse for a broken feature they previously had

[tidal tartan]

I don't excuse the malfunctioning notifications. But I refuse to see a notification as a reliable replacement for a shield and neither is a missing notification developers fault if players get raided.

[bleak furnace]

Absolutely right. I don´t know in which world Tango is living but I don´t set an alarm timer every time a shield expires or renew with long running shields and maybe you got distracted to renew shield and then you get raided without notice while the shields are down.

[finite aspen]

It literally is letting you know a shield was used. What a weird place to impose your misplaced gameplay ethics pedantry.

[finite aspen]

A missing notification IS a developer fault, regardless of what it alerts to

[tidal tartan]

Completely right.

[finite aspen]

If i had notifications in the app and in the OS turned off then whatever. This is information that I rely on to play the game in a fashion that works for me. They have taken that away. This sucks. I’m not asking you to play like this so I don’t see why you’re hepped up on it.

[tidal tartan]

But you look permanently on your phone if you got a notification?? Would be keen to know in which world you are living in...

[finite aspen]

A WFH world where I can glance at it within 10 minutes when I know I’m between extended shields.

[bleak furnace]

I have my phone nearby and the notifications make a sound?

So if your phone constantly makes noises then you should be aware of that something happens 😉

[finite aspen]

I could also ask what world people are living in that they can care bear their entire mining experience

[tidal tartan]

I could also ask why you blame others for being raided...

[bleak furnace]

No we blame the developers for not delivering us a working core feature thus delivering us a bad user experience.

[finite aspen]

Learn to read dude

[tidal tartan]

I'm not your dude, dude. And learn to shield.

[bleak furnace]

Are you seriously telling us how to play? It is a core feature of the game that worked before and stopped working since the January patch for many iOS players. Now it is our
fault that we don´t shield 24h without any gaps in between? 🙄

[tidal tartan]

No, just telling you that you can blame devs for malfunctioning notifications but not for getting raided.

[finite aspen]

Literally no one is blaming them for that.

[spiral venture]

Not sure I’m seeing the argument here…. regardless of the notifications being broken….. (I’ll be honest it’s annoying). But this shouldn’t affect your ability to be shielded when your offline or affect your ability to mine…. Use some common sense…. You come across to me as one of the kiddos that hates when they don’t get things handed to them…. 🤷‍♂️🤦‍♂️

[tidal tartan]

Quoting your post: Lack of notifications this month has resulted in getting raided multiple times for the first time in nearly a year of playing. Considering quitting since it’s exponentially more difficult to get ahead of the RSS curve now

[bleak furnace]

Learn to read. We have done that.

[finite aspen]

The lack of notifications IS what is causing these raids to go through.

[tidal tartan]

Nope, the lack of shield is what causing the raid to go through.

[spiral venture]

The notification makes very very little difference trust me on that one

[finite aspen]

Trust me on this one that it worked for me for about 10 months. My anecdote can beat up your anecdote

[finite aspen]

Nope. Someone tapping my base is fine and expected. I should get the notification and be able to react. That is the game mechanic that they have broken. If I rely on this it’s not my fault, I’m just playing the game. That you don’t seem to think it matters makes zero difference and it’s kind of wild you’re pushing it as so.

[spiral venture]

Mate your complaining about the tiniest inconvenience that is still up to the player to fix…. Sort it out seriously… the notifications not working properly is annoying but it won’t change your ability to use common sense

[bleak furnace]

No the notification makes big difference. I need to constantly watch when my shield expires and use more shields than the free 12+8+4 shield we get for free. And even when I missed to renew shield for lets ´say 30 minutes I can be raided for 20 minutes. That is a lost of millions on resources within 20 minutes..

[spiral venture]

Shields are cheap to get… this has no relevance

[earnest crest]

if you're having trouble keeping your shields up with what is provided daily, I'd recommend buying some from the alliance store, it's pretty cheap

[finite aspen]

Not relevant to you. Great, you can move along

[spiral venture]

My point exactly thanks 👍🏻

[bleak furnace]

Maybe for you but not for everyone.

[bleak furnace]

Not everyone gets plenty of alliance tokens or want to spend it for something else than shields.

[earnest crest]

but you know that you won't get them, so why not shield better until they fix it?

[finite aspen]

I’m probably going on hiatus until it’s fixed tbh

[tidal tartan]

Then don't forget to shield.

[finite aspen]

It’s fundamentally unplayable to me in this state

But y’all can keep going off about how people are playing wrong for relying on aspects of the game that previously functioned fine

[bleak furnace]

I do shield constantly but I can´t always renew in time or renew to early. Thus I have gaps in between and it happened that I was raided for just 30min or 1 hour of shields down.

[finite aspen]

That’s a cool and good thing for everyone to do

[earnest crest]

If your playing style is causing you to lose resources when you know how to avoid it, it's probably a good idea to adjust it temporarily until you can play you way again

It will be fixed. Give them time, even if it means using alliance tokens

[bleak furnace]

So you renew always in time without any gaps in between? not only 30 minutes?

[finite aspen]

Yeah, I’m going to adjust by not playing lol

[earnest crest]

I overlap shields, they mean nothing to me

I can stay shielded for the remainder of my stfc career probably

[spiral venture]

Same here… there very easy to buy back so worth it

[tidal tartan]

Same here... probably for more than a year.

[finite aspen]

A game that allows for zero margin of error for attention to this is bad design

[earnest crest]

CoW just gave me a ton of alliance tokens, and it runs almost once a month, and I can use those for shields if needed

[finite aspen]

If the solution is “never ever get distracted anymore” lol bye

[bleak furnace]

So can we then blame that we need more shield than the 24 hours free shields? That is what i told before. We loose either resources, or alliance tokens. May it cheap or expensive. We loose.

[earnest crest]

you don't even need 24h if you're actively gaming when they fall off

but yes, I tend to use many more hours of shield than 24 a day

[bleak furnace]

Good for you. I am not in an alliance that rewards me the alliances tokens. My fault again?

[tidal tartan]

It's a pay to win game. You always loose...

[earnest crest]

not your fault, it's your choice though

This is a problem that you know the solution.

[finite aspen]

But it’s a new solution foisted upon us by these bugs

It’s not an intended game design modification

[earnest crest]

bugs that will be fixed, in time

[finite aspen]

Time will tell

[bleak furnace]

like those bugs that are fixed after 2 years 😉 or that crashes that have been fixed by introducing automatic restarts instead of fixing their memory leaks.

It seems like everyone is setting an alarm clock before a shield expires and are never distracted to renew it. You guys are heros.

[earnest crest]

Eventually you'll get to a point where you won't need to. CoW gives enough alliance credits to buy 30 days of 1-day shields. That's on top of all the monthly earnings you've gathered

[haughty rose]

Well yeah it is your fault. If your not in an alliance and taking advantage of events that pays out. Its noone else's fault but yours.
Anyway what server are you on???
If its the same as mine I will happily keep an eye on your base and raid you when your shields drop...🤙🤙🤙

[bleak furnace]

Can you guys learn to read? It is not about having enough shields but to use shields more than needed or have them renewed earlier than needed or to constantly check when it expires.

That discussion is like when you report a memory leak in your device, computer or software and you report that issue to the vendor and they are telling you that you should learn to restart your computer. Then others jump into that discussion and tell you it is your fault that you have not restarted my computer regularly and everyone knows that restarts prevents memory leaks.

[spiral venture]

We can read… it sounds like you guys are complaining because you wish to stay unshielded while offline and don’t wish to purchase extra shields for cheap. Btw we are playing a PVP game.

[noble moss]

If you want to remain unshielded, which I do fairly often, have to practice very careful resource management; if you can keep your resources low, there's no reason to hit your station.

[spiral venture]

If your reporting about the kick bug when your getting raided. Understandable…. Scopley should be reimbursed players and they have…. But if your choosing to stay unshielded and offline…. That’s different story

[last jungle]

If you need help keeping resources low so you don't get raided, I'm sure someone can assist

[noble moss]

LOL I prefer to spend them myself.

[spiral venture]

I know someone that can help with that 😉 just send the location over we will have a team over soon 😂

[coral cobalt]

Count me in...

[bleak furnace]

No we want a functional notification system in case you get distracted and missed to renew a shield. It that too much to asked for that?

[coral cobalt]

Apple and Android provide your devices with an alarm

[last jungle]

Fancy

[coral cobalt]

I know right, and they are free to use

[noble moss]

Is it too much to ask for? No. Is it likely? Also no.

We're in year 3 and the notification system has never been great.

[last jungle]

Also, what if you're in a data blackspot or your Wifi goes down or you're in a tunnel... no amount of notification fixing is going to sort that

[bleak furnace]

It worked most of the time for me until the last patch. Now it does not work at all.

[spiral venture]

Even with the bug the 10 min shield warning seems to be mostly functional 😉 still not seeing the issue

[last jungle]

You must have lots of shields saved up then 👍

[bleak furnace]

You guys missed the point that the notification does not work for Armada as well. So I am not able to join any armadas when I am not online.

[last jungle]

That's good, it's a quality of life feature. Not interrupting your downtime.

[spiral venture]

Ok…. So if you want to be in armadas then…. Be online…… By the time you load the game from the notification the armada is full anyways 🤣🤣🤣

[coral cobalt]

Happens to me all the time, all night I sleep and I am unable to join any armada

[finite aspen]

It’s not functional if it doesn’t send notifications.

[last jungle]

Anyone else missed a 10m shield warning whilst having this conversation? 👀😜

[coral cobalt]

Nah, I'm unshielded in territory

[last jungle]

I know

[coral cobalt]

Not many people come to visit me in Otima Alpha

[tidal tartan]

Server?

[last jungle]

Yeah it's just my amalgam at the moment

(I wish)

[coral cobalt]

I think the game will crash any time soon now, every server is on it's way to Otima...

[haughty rose]

It's simple you shield or you share if you can't manage your time correctly that is definitely a you problem. If you know your going to be away then put a longer shield on and so what if you burn off a few hours of shield, that is part of the game. If your on the same server as me I am more than happy to make sure your res is used in a manner that I see fit...🤪🤗😉😉

[bleak furnace]

That maybe the case but whenever someone start an armada futher armadas were started and I could join the next ones. But now I go online and see 4 armadas were started in the last hour which I could not join.

[spiral venture]

Unfortunately those 4 would also be full…. You see because players were online to join them 😉

[tidal tartan]

You said earlier you're not in an alliance...I'm a little confused now on how to take part in an Armada...

[haughty rose]

Daft question what ops lvl are you and how long have you been playing the game???

[bleak furnace]

You still are not able to read. I said: I am not in an alliance that make decent rewards for example COW.

[spiral venture]

Sounds like a ”you” problem

[tidal tartan]

Sorry my bad...had to extend my shield that minute

[haughty rose]

So if your alliance sucks the big fat one and can't place in events. Then maybe think about recruiting to help your alliance grow or cut your losses and join a better alliance.

[coral cobalt]

Mine is full atm... Sorry

And we don't have an armada running either

[spiral venture]

We have 3 currently running with all armadas full within 15 seconds of posting…. 🤣🤣🤣

[haughty rose]

That's a shame I was going to ask to join in about 7hours...🤪🤪🤪

[coral cobalt]

You are at war, don't do armada's😤

[bleak furnace]

You must be in a very small server? The biggest alliances are full and on older servers you cannot recruit enough players since more players are quitting the game and not many new ones are joining.

[haughty rose]

Shhhh MINI 404 don't exist

[haughty rose]

No we are a very active EU server. But you do find that smaller alliances naturally merge over time and help grow and develop players.

[bleak furnace]

I play the game long enough to know how it works. Anyhow it is about the general notification system and not about having not enough shields. or alliance token.

[spiral venture]

Are you sure? Because it sounded like you didn’t have enough shields to last you a day

[bleak furnace]

No I said becaused of the flawed notification system you need to spend more shields than necessary.

[coral cobalt]

⏰

[haughty rose]

So my understanding is that you have a time management problem. I can give you a suggestion to help with that if you like???

[spiral venture]

But surely if your effectively protecting your base your wasting more shields than are given for free

[haughty rose]

There is this rather new concept in the world call time. They even invented a timing mechanism called clocks and if your down with modern technology and trickery you can set alarms to help and assist with your time management.
It's only a suggestion but maybe try setting a timer and log into the game before your shields drop...HMMMMMM

[coral cobalt]

Sleep: 8h shield. (More sleep is for babies)
Work: 12h shield. (If you need a longer one, change your job)
And you have 4 hours to be online for Armada's and to watch your base

[bleak furnace]

If you have read carefully you would have seen that I mentioned it already that you live a life with a clock for the game what is not something that everyone enjoys and also you can easily get distracted by work, familiy a telephon call....

[spiral flicker]

But if you rely on notifications real life has the ability to distract you so much that you won't even notice these. So if your not shielded and get raided it's your own fault nobody else's.

[haughty rose]

Or are you not getting notifications as you may have turned them off or your phone is on silent...😁😁😁

[coral cobalt]

During work I don't play a mobile game, while being with family I don't play a mobile game, during a call I don't see notifications because my ears are blind. If it's crappy, it's crappy but don't rely on notifications.

[dusty elbow]

So we're experiencing a lot of crashes and system not loading correctly when viewing them.

[bleak furnace]

With the notifications when you get raided you get a bunch of sound alerts. This force you to react quickly.

[coral cobalt]

Then why did you blame your beer??

[spiral venture]

My sound is off… otherwise my phone is just making too much noise from all the armadas I am joining

[haughty rose]

No ARMADAS during war young man...🤪🤪

[bleak furnace]

There is a feature called "Do not disturb" if you do want to turn of notifications temporarily.

[spiral venture]

Now then what’s the point in notifications if I have that on all day when I’m out with my family 🤔

[haughty rose]

You could always try witchcraft and get a spell cast so that the big toe on your left foot so that it will tingle when your being attacked. I am unsure of the track record on success but might be worth a go...🤗🤗

[bleak furnace]

Well I asume what everyone including me does. Shield before you are too busy with family?

[coral cobalt]

But what if the big toe on your right foot tingles??

[spiral flicker]

I didn't blame the beer, I blamed me for drinking the beer. Big difference 😂

[haughty rose]

It means your being touched by a spirit and need to be checked out by a voodoo priest

[coral cobalt]

I'll call the ex-wife, she does witchcraft

[haughty rose]

You know my ex wife as well as she is also a witch😉🤪🤪

[spiral venture]

Always. Shields are very cheap and great way to go when offline… saves the costs of calling the team to clean up behind you 😉

[coral cobalt]

Wonder how many repair speedups she needs to repair the broom....

[haughty rose]

No point calling the A-Team as they are busy rescuing a cat from a Mongolian drug barron...🤗

[haughty rose]

I heard the tears from a 47 year old Virgin helps with the repair cost..
But shhhhh don't tell anyone it's a secret...😉😉😉😉

Back in a min must check on my shield.

[coral cobalt]

I'll be putting my 8h shield on now. Guess what I'm going to do👀

[haughty rose]

It's OK my shield has another 4 hours and 12 min. So where were we???

And see that was effective time management right there. I checked my game seen I have time to kill so came back. TADA...😉😉

[bleak furnace]

It is about the general notification bug and nothing else and you guys are trolling about using shields. If you are not affected and get your attack and armada notifications then good for you. This core feature is part of the game and it worked before and stopped working for many iOS player and we only asked for it to be fixed.

That is why this section is called #👾-bug-reporting

[spiral venture]

So you asked for a fix that’s good! Now I don’t see how that affects your ability to shield since your original complaint was that an increase in players are being raided because of notifications failing. I don’t see the correlation. Notifications malfunction shouldn’t affect you being raided. Again. Common sense

[haughty rose]

It's not trolling. Just trying to help and give suggestions and maybe teach you about time management. You can't rely on notifications but you can rely on a clock(as long as it has batteries that work) if you don't have a clock you can use the sun as a guild to help with your time management...

[bleak furnace]

When you have a car that has a automatic parking system that worked before and after a software update your car had a crashed into a wall or another car, would you say it is your fault because you could have parked manually and never rely on the automatic system?

[deft turret]

I am reporting a bug, the game crashes when you are online and defending your base and resources. The banner pops up saying you lost connection (which is possibly a clue to the source), and reloads allowing an attacker at least two loads before you may repair or attempt to shield.

Since this bug works similar to"winnuke" it permits denial of service.. Not a very enjoyable experience when someone denies another player from being able to play the game with enough ships.

[spiral venture]

Save yourself a little bit mate. This is the second time you have used an example that has no relevance to the discussion you created. Your literally running rings around yourself while 7 different players have tried to offer solutions to fix any issues with current bugs. This is life. Adapt or fail.

[spiral venture]

The devs are aware of this. If you or your alliance mates have lost resources due to the game crashes contact support in game they will reimburse you

[bleak furnace]

I told you several times that I shield. So I am adapting. Still it happens that you get distracted and missed to renew a shield. That is natural. Shielding is NOT a fix. It is a work around.

[opaque ermine]

Will they replace shields as well I have had three drop in one night and was raided twice

[spiral venture]

Shielding was never a fix shielding is how the game works. Your playing a PVP/raiding game

[deft turret]

Thanks for the update. Unfortunately not a fix yet as a good base defense is one part of the game I do enjoy. It's persisted since the launch of the new ship. I recall it began the day of the amagalum launch.

[spiral venture]

If it is the old long existing bug of the 12 hour shields dropping because your ships outside of station was attacked. As long as you can prove this was the case, they won’t reimburse shields but they will reimburse lost rss

[bleak furnace]

Then don´t tried to tell that 7 players offers a fix to current bugs that is not a fix.

[spiral venture]

Yeah it was a bug from the original update that day :(

[opaque ermine]

I have lost a 4 and a 8 as well

[haughty rose]

Don't rely on a system that broken. Adapt and employ a butler to shout the time for you for when you should log jnto game and throw a shield up.😁😁

[spiral venture]

Well 7 players offered different perspectives. Some said overlap shields some said if you want to stay unshielded keep low resources. And if all else fails then learn from getting emptied.

[spiral venture]

I’m not 100% sure what the issue is. If you contact in game support and explain to them they can check on there end and be able to help you best.

[haughty rose]

We all got issues but I don't think the game support can help with my issues biggest one being my witch of an Ex-wife...🤙🤬🤪😉😉

Also I have a patch of dry skin behind my left knee do you think game support can help with that???

[bleak furnace]

Don´t tell something that everyone knows already. We mainly pointed out that serious new bug with the January Patch and you guys only troll about worthless armada notifications and blame others not to shield because they rely on a system that worked at least most of the time.

[haughty rose]

What so no help with my dry skin???
I know what I will do. Does anyone have a contact number for a voodoo priest maybe thay can help me.

[spiral venture]

The devs are very aware of the bug since someone every day reports it since it started. We are not trolling. As I recall you started complaining about a core feature that would make the game useless otherwise…. If you really don’t like the bug that much then come back when they fixed it. Then maybe you can go back to being unshielded for most the day.

[bleak furnace]

Not only it costs my a lot of shields it also costs me a lot of armada credits. Without notification for armadas the events were hard to achieve or costs me more credits since I have to start all armadas myself for the event. So I am loosing shields and credits. And no Customer support still saying everything is working perfectly on their server and it must the a local device issue.

[spiral venture]

Ok so if it’s costing armada credits then maybe ask your alliance how many players are on to help. Or going back to Taffs point. Get a new better alliance. Or pick an armada you can solo.

[haughty rose]

If your not happy with your game play and or alliance then change. Go to an alliance that will help you grow and teach you best practice in game...

But don't rely on notifications from a Voodoo priest as I have hears they are not reliable with time management.

[bleak furnace]

If I am not aware of armadas that many are started at a certain time you missed all the opportunity especially for rare and epic armadas. It is not about doing armadas alone but you are running out of directives when you have to start all the armadas instead of participating.

[bleak furnace]

What the heck are you talking about? I never said anything about that I am not pleased with an alliance?

[novel dome]

I'm guessing this is the Academy?

[haughty rose]

If your not aware of armadas as your not in game then you loose nothing as you did not know about it. Its a bit like Schrödinger's cat...🤙🤙🤙

[bleak furnace]

I am loosing points/achievements in events when I cannot complete armada events because I am running out of armada directives from all the armadas that I had to start myself instead of participating and then I can’t start armadas anymore unless I spend real money.

[acoustic flume]

yeah

[warped prairie]

I just had this same thing happen just over a hour ago. Got hit by a G5 Vor'Cha and boom dropped from game. Same thing happened with my unit Leader. Couldn't defend the guy we were trying to defend. Ultimately we had to get shielded up and were unable to help as we kept getting booted from game and raided ourselves.

[warm hound]

it keeps happening

PvP raiding is broken

[dark sonnet]

Current Officer xp daily scoring seems wonky. Promoted this officer to tier 3 (50k xp) and leveled him 5 times (10 to 15, 30k+37.5k+43.5k+48k+49.5k). Only recieved points for 93k and first 2 milestone's. Seems only the promition and level 13 xp counted towards the event?

[warm hound]

i am seeing ships that are supposed to be cloaked fly in butr without their tag/name

[patent rune]

Why am I not getting daily rewards,, I killed 3 hostiles while cloaked but no daily rewards

[tidal tartan]

Did you kill the right level? Did you cloak, kill, cloak, kill etc?

[patent rune]

3 level 49s while cloaked & obviously I waited till cool down was over to start next one

I’m ops 39

[tidal tartan]

Did you reactivat the cloaking after cool down?

[patent rune]

Yep never had issue before just today

[tidal tartan]

Did you level up?

[patent rune]

No not levelled up in weeks

[tidal tartan]

Ok...then maybe lag. Otherwise you need to contact customer support. Or try a restart.

[patent rune]

I’m not fussed just hoping it’s not going to happen again as only get 65 tetryons a day

[dark briar]

Any eta on a fix for the app crashing if our base is attacked, and lack of notifications if under attack.

[grave yarrow]

Most likely next patch, around Tuesday?

[alpine bear]

My game keeps crashing... oh, I'm not the only one. I have uninstalled and reinstalled.

[warped prairie]

Lol I was thinking it was a new game mechanic that supported the Amalgam and G5s attacking our bases. Gotta let the Whales feed...

[deft turret]

Hey lewis! I had issues with a phone stuck on Android 8 or less. But if your shield is down, door to door salesman cause crashes too.

[zealous orchid]

Would be nice if you fixed the rewards for away teams 3000 1 chest 9000 two chest??? WTF over spending money on your game maybe ??

[alpine bear]

Lol, ur welcome to knock... not much in there... whats up ee80... hit me up!

[cursive garnet]

Timer goes to negative 1 second when repairing ship after 3 years working perfectly .

[glacial coral]

ever since the update my game crashes a lot when my base gets realta spammed

[gilded furnace]

No mater what I try I'm stuck here in a glitch

[earnest crest]

#👾-bug-reporting message

[left lotus]

Can someone tell how I can fix this? Every time I jump with my disco I receive this message. Did all updates, restarted the game a few time, but keep getting this message.

[earnest crest]

there's a pinned message regarding discos that can't jump

here, if you can't see the pin:
#👾-bug-reporting message

[broken stratus]

I hope the constant crashes on Android are getting a fix in the Tuesday patch. We have the first couple players dropping the game because it became unplayable for them and nothing changed the last 2 weeks.

[left lotus]

Now my disco jumps, but never arrives in the system. When I locate my disco I get directed to my home base.

[earnest crest]

that's a new problem, is your cultivated mycelium stockpile being used up?

[dusk bluff]

The cost of my upgrade keeps changing… making it hard to know the actual cost seems buggy?

[spiral lintel]

Just updated to android 12 and game keeps crashing. I go and locate my ship but as soon as I move the view it crashes.

Samsung fold 3. Tried both screens. Same issue

[worthy juniper]

Again, no notifications on station attack. 😡😡😡

Message from support:

Hi there commander. John here taking over. Apologies for the delayed response as we are dealing with a high number of tickets. I got your concern with the game missing notifications.

With regards to this, I did some deep diving as we have a tool on where we can see the notification for a certain happening has been sent to you from our system. The same tool is also used for seeing if your device has received and has shown the notification. There are times that our system sends the notifications but your device doesn't receive them which depends on your device and app settings.

In your case, I checked your previous logs and it shows that our system sent the notifications and your device received it. I also checked your recent notification transactions and it shows that the system has been sending them and your device is receiving them. When that happens, there are only 2 reasons why you did not see it. Either you are online so push notifications don't pop up, or you went offline but the game still recognizes you as online since the game was still running in the background.

In order to prevent this from happening make sure to check the connectivity at the time, general device performance (battery level, free space, RAM usage), device settings (do not disturb mode, battery saver, selective notifications settings, etc.). If you're going offline, please make sure that you force stop the game or have it closed from your background apps on mobile to ensure the game doesn't detect you as online.

Thank you for understanding. If you have any other concerns, don't hesitate to contact us again. Live long and prosper!

But on my iPhone not bring any notification! All this happen from last two updates (oh just when new raid ship are available).

I don’t know if notifications arrives on my iPad, because I see some ones, but no station attack. After open de game, can’t take a screenshot of notifications because are gone.

I’m really angry

[keen surge]

I can walk you through how to determine the actual cost, if you're math inclined. Alternatively if you use/can use the PC version I would direct you to Ripper's discord server to continue the discussion.

[sleek anvil]

Got a link to that discord?

[keen surge]

https://discord.gg/BvjM6JCcdp

[sleek anvil]

Thanks

[odd blaze]

When cost efficiency research is ignored. Scopely has an excuse.

[keen surge]

CS is wrong, but not how you're thinking.
The cheaper displayed upgrade costs shown in the clients includes all faction efficiency bonuses. So if you're upgrading a non-faction ship it will include any Federation, Romulan and Klingon material and resource efficiency bonuses that you have, if you're upgrading a faction ship it will have the correct primary faction material cost, but other materials as well as resources will include incorrect faction bonuses also.
When it switches to the higher costs it's reverting to the previous behaviour where no faction specific efficiency bonuses are included. This will make non-faction ship upgrade costs correct, as there are no faction bonuses to be applied, but faction ships will be overstating material and resource costs by the correct faction efficiency bonuses.
In both cases the server will do the math independently and take the correct required amounts.

[languid trout]

I upgraded my refinery to lvl 36 but it didn't give me any rewards for the upgrade I have gotten rewards for the previous upgrades this is the first time I didn't. Please look into this

[hoary violet]

is it intended that x20 contribution still scores as 1 for daily? 🙂

[grave yarrow]

The rewards for Ops, academy and refinery show up, when you enter the station after the upgrade.
Have you tried this?

[languid trout]

Yes I did nothing happened

[somber rune]

Seems like scopely hacked Apple 🙈. As far as I know there is no way to verify that these notifications are actually displayed.

[floral plank]

<@&509691205798592532>

[earnest crest]

You should reboot, it's not a moderator issue as well

[floral plank]

Oh ok sorry

[worthy juniper]

I send a ticket support to Apple about quality service. It’s remarcable that’s issues starts when Scopely update the game with a new ship to raid. 🤔 and push the players to be more active in raiding stations. Suspicious…..

[royal turret]

Please tell ultimate DJ if you can find him aint him could please put on the information for the next shock so we know what to look forward to thank you please pass this message on

[brave galleon]

Anyone else's app since last up date just randomly close ?

[tidal tartan]

No

[random hornet]

This node has been broken for over 2 years, <@&509691205798592532> I've sent numerous tickets in and still not fixed.

[last veldt]

No apex for 51+. <@&509691205798592532> can you please send it up? Confirmed on multiple servers.

[frail bear]

When there's an event (e.g. Swarm Sunday) or an away team mission that awards officer shards, if you have already maxed that officer, you get nothing. You should get transporter patterns.

Many of my eligible away team missions sit there unused because I know I won't actually get the reward

[stray blaze]

Confirm that no APEX event for 51+.

[civic dagger]

Same on server 47. What a joke. Level limit the only way to get apex research medals.

[icy wharf]

Apex for 51+ start now 🙈
But it's always the same. Scopely should rename to Bugpely 😂

... but no ops51+ can see how to score 😈

[tidal tartan]

You get them. The transporter patterns are simply not shown instead of the officer shards. Check next time the number of your tp in stock before and after you collect your rewards.

[void latch]

Constantly

[frail bear]

Interesting -- I'll have to check. Thanks!

[sage charm]

@everyone the game keeps cutting out on me and has been for 2 days now. Is this a bug in the game as I really want to play.

[tidal tartan]

The bug is that you tag everyone...

[sage charm]

@tidal tartan I wasn't sure who to report it to

[tidal tartan]

Definitely not to everyone...just dropping a post is enough.

[sage charm]

@tidal tartan thanks for pointing that out to me

[prime turtle]

Between the game crashing and the base hitting bug/exploit folks are using to make the client restart, I'm sure hoping Scopely has some hot fixes they'll deploy soon so the game is playable. After more than 3 years these shouldn't really be issues...

Any idea if they're working on a fix?

[opaque isle]

This game use to announce when an attack happens, now it doesn’t. Also I place a shield up and it didn’t fuckin happen

[finite aspen]

Hey at least you got a reply! This is good context, as I’m also seeing the problem. That some program state is still considering a session “active” and not showing you technically delivered notifications makes sense. It’s bad design but it makes sense.

[worthy juniper]

But, if in last two years or so, never has a problem with notifications, almost on station attacks. Always come to my two devices. Something is clearly broken in last two months. Or is deliberated. I don’t know what to think.

[finite aspen]

I think the recent iOS changes related to app tracking probably broke some fundamental assumptions the developers had about how notifications are delivered. iOS 15.3 dropped around the same time.

Basic tool functionality changes suck for anyone working on a SAAS or live service but the response of “it’s your device, sorry” is hugely wack

[sleek anvil]

So, no one on this 0 node but to mine it requires an attack?

[finite aspen]

There are a couple bugged nodes here and there

[sleek anvil]

Yes, but I have never gotten a shield warning on a bugged node...

[zealous orchid]

Ok you want screenshots here you go

Kind off peved about being fooled into thinking you get more for spending more ?? 1 chest 3000 2 chest 9000 ??? Yup I was fooled now I’m thinking about what you may ask 🤔🍆

[chilly igloo]

I can see cloaked ships. Can't target them, but can see them fine. Happening for the last few hours even after reboots.

[earnest crest]

No one's trying to fool you. You will get more if you spend more, the price is laid out plainly, but you will also lose out on efficiency. This is normal for things with a cooldown, you have to decide if you want efficiency or faster income.

[zealous orchid]

One chest, one intrepid token 3000. two chest, two intrepid tokens 9000. Ok am I blind or what ??? Didn’t get anything more for my 9000 more for spending more This isn’t me being or asking to much is it ??? Really I play every day ??? You might think about the players we don’t see it we can’t count it can we !!!

[pastel mountain]

TIME.
say the cooldown is 1day.
you can get 1bp a day for 3000 or 2bp a day for 9000 (4500 each)
after a week you can have 7 or 14 BP, a month 30 or 60. Depends on which is more important to you cost or time.

[placid crystal]

Having to re-size the window EVERY time I start the PC version is really annoying!!!

This has persisted through an update, as well. 😦

[little cloak]

Me too.

[candid gazelle]

I was hit with my shield up I lost RSS and I asked for it to be replaced

[tepid flame]

That’s your 10min shield, does not show any proof you had a shield prior to getting raided. Plus you would need to open an ingame ticket for them to check the logs.

[native oyster]

Did Apex stop scoring?????

1st data node reset…. No points. So i went to rouge store to test and got rouge recruiting.. no points

Event broken 😡

[zealous orchid]

Oh. 👎🏼

Still gotta bad taste 👅 goofy 🤪

[sudden lance]

I don't think your summing for alliance power destroyed is working correctly. Literally all alliances but top one have it counted poorly and not reflecting the actual state

[candid fractal]

That's a joke, right? 😂

[clever heath]

I went to collect my Syndicate points but seems like it already had given me my points but I didn't go in to get them and I was still showing the same number of points I had from last time I looked! Besides that it wasn't supposed to be available until 9:45 P.M. PST!

[clever heath]

I made a mistake...it's not Syndicate points it's my event chest that is due at 9:45 P.M. PST!

[acoustic flume]

it only counts power destroyed achieved while in the alliance. if they leave for any amount of time and come back, the power destroyed stays gone.

[finite aspen]

Force quitting the app did not help my case. Armadas were run but got no notifications. App still can’t tell when you’ve got an active session or not I guess.

[grave yarrow]

Thats because your people, like dilwaala, switched alliances. He's in ezek Main, then he's in ezek wing, then back in ezek Main. And the stats are only counted, when you stay there.
If frank leaves stg, our power destroyed is down as well, and will stay like that, even if he rejoins

[twilit canopy]

Since the last update the battery usage is unbearable. Can’t play the game for an hour on a full charge. Playing a mobile game while tethered to a wall

[harsh badger]

I am having problems after my firmware update on my phone

My app keeps crashing

[native nacelle]

I had another issue with the shield…Every time tried to put the shield on, it said "no internet connection" and the game cracked and when I tried to repair my base it worked only once and then the game cracked again…I opened a ticket for Scopely, it looks like a bug and some players are taking advantage of it

[solemn comet]

I love how one can through on at 3am a 12hr shield and still wind up getting raided at 9am by someone 10 lvls above. It is complete bs that anyone can hit someone 10 lvls different then them it’s unfair and is bullying.

[royal turret]

Y is the game keep freezing up as nd kicking all of us out for ? server 193

[neat patio]

Game doesn't work...please repair...

[carmine creek]

There a few of bugs going on. One is if you have a miner on a node while yiu have a 12 hour, someone hits your miner, your shield will drop. Another is if a bunch of 30+ ops hit your base repeatedly, your game will crash. Another is if a 50+ ops hits your base, your game will crash.

[floral plank]

This comes up every time I try to jump with my discovery on a system

And there is no update available

[earnest crest]

Try one of the workarounds here:
#👾-bug-reporting message

[floral plank]

Nothing of the above

@earnest crest

[tidal tartan]

Insulting people solves problems. Already the Romans new that...

[earnest crest]

What level is your Cultivated Mycelium Jump Efficiency research?

[bold bronze]

You must be top employees

[floral plank]

I can’t remember

And doing a 2d research with no speedups left so I can’t see for now

[earnest crest]

It's easy to check, just open galaxy tab in your research

If you click on the R&D building you should be able to open the research menus

[floral plank]

Ok it’s 4 I am toast lol

[earnest crest]

Lots of people were able to avoid that jump error by leveling to 5, might be an option for you

[floral plank]

No components

After the event perhaps

Thanks mate

[unreal grove]

I Give up playing!!
I'm running out of data, due to the frequency of disconnections and the limited search ability " ie: scanning to many bases, ship's or systems can cause it to freeze 🙄

[proven sparrow]

game lagging as hell all day

today it was crashed every 15-20 min

my internet working fine, but game is very slow

[wise slate]

Hi I can't get my discovery to jump come back with a message need to update the game but I have the latest version can you help please

[shell star]

Unable to jump issue. No update or patch is in the store. I’ve read this may be an issue with Jump Efficiency research level 4, but I do not have the components for level 5.

[tidal tartan]

@wise slate @shell star see pinned message in this channel.

[shell star]

Thank you. So I’m screwed until I get more spore drives (research level 4)

[earnest crest]

You can try to see if different crew combinations of culber/rare stamets will help even with rank 4 of that research.

[shell star]

Neither Culbert or Rare Stamets unlocked yet. Thank you for assistance.

[hot valley]

please fix the TC lag. You don't even have to hit the 300 ship max to make it unplayable. Battle sequences lasting 30-60 secs, attacked from opposite side of the system, and doesn't even show you zoned in until you're fighting someone.

[native oyster]

My alliance just supported a tc challenge. My game crashed and exited multiple times. Is this the expected behavior?

[floral plank]

Is Scopely joking us?????? I just missed my own armada???? Why the hell did I got it started?????? The damn timer said I was supposed to be in the cycle with 13 secs to spare..!!!! Wtf Scopely????!!!

@earnest crest any insight on this ?

[earnest crest]

Don't know, I don't miss my armadas, but I also give myself way more time than that to get there

[floral plank]

Having the time is the first think that eclipse armadas look so you can start it

If I was out of time then how the hell did I started it?

And this thing that you ship is in the system but still out in warp and nowhere to be found needs fixing guys

[glass trout]

I see the base hitting crash game bug has been reported. Is anyone seeing players trying to manipulate game using it intentionally? We have player who teamed it up with his normal not script to hit bases. Been hitting same base for 45 minutes with realta. CAused attacked player game to crash more than a dozen times.

[unborn badge]

Please fix the base hitting game crash bug. We're being accused of hacking the game when it's a pesky bug happening to every single player whose base gets hit. All we do is reopen the game but still. Fix your bug, these hacker rumours be wild. 🤣😂🤦

[somber rune]

13 secs - 5 secs = 8 secs and 8 secs are under 10 secs so you are not participating. The 5 secs are the time your ship needs to jump on warp. These are Never calculated by scopely.

[dawn stone]

They've got time to be deleting messages here but don't have time to fix the damn game

[earnest crest]

Moderators are deleting them, usually for language.

[oak plinth]

Anyone else experiencing an in game issue where your base is attacked and it throws you out the game completely?

[tired breach]

Starting to see this happen more and more in Exchange Delta. When kicked it will say "Base" instead of "Uncommon".

[Exchange Delta Space S:1894738756 X:-3 Y:-253 P:1593089041614889512]

[unborn badge]

Yes, many players from several servers have reported this.

[loud swift]

Armadas are still buged

[indigo cradle]

ffs scopely fix your steaming pile of donkey excriment of a notification system

[blazing kelp]

I saved up and it’s told me I don’t have enough and I need almost another 100 crystal

Why is upgrading a moving target

[tidal tartan]

See pinned message in this channel.

[pine pecan]

scopely and time critical operation 😂😂

[grave yarrow]

wrong discord? It shows, this guy is only on kma

[shut obsidian]

Samsung Note 20 Ultra with Android 12 - Game crashes constantly now, can't go 2 minutes without the game closing 😦

[lucid vault]

Same, Galaxy S20

[median nebula]

I had iss jelly ship now not showing in my ship list. ???

[spiral venture]

Talk to support in game they will either get it fixed or sort something out so you can build it

[median nebula]

Lol my fault iss jelly Was being repaired why i couldnt find it.
Not always scopely sometimes players

[floral plank]

Use rare stamen as captain with any other non discovery crew, jump to a system and warp back to station. It works even with lvl 4 research on jumping efficiency

[earnest crest]

great, I've been wanting someone to test that

[floral plank]

Just did

[plush abyss]

Happens on the Galaxy Fold 2 as well

[glossy abyss]

spelling mistake on the amalgam officer chest drop table

[soft juniper]

how to get transdouble after no longer low lvl.

[earnest crest]

Don't think you can, contact CS regarding the mission you can't complete. #👽-how-to-contact-support

[rough cairn]

For two hours, the ship can not return to the base

[prime turtle]

Yes some players are exploiting this bug during TC and as a defense to teammates base raids. Granted, raiding a base right now will have the same effect to whoever is being raided, so it just needs to get fixed.

<@&509691205798592532> I know I troll, but I rarely ever complain. Is this something Scopely is working on?

[mortal carbon]

Dear Scoply, perhaps you haven’t heard yet but your game is broken in contested territory defense. Targeting doesn’t work, can’t enter system, and theres a good chance the app will crash. For a pvp game, its sad. Tell me of another pvp game that doesn’t work in combat.

[heavy ruin]

Has anyone brought up how 5g ships hitting a base cases that player who's base was hit to experience a game crash? Every hit crashes their game. Problem is only involving 5g ships.

Folks are using this bug/exploit to hit enemy bases during TC causing them to effectively be useless and not counting points.

Question is when will this be fixed? Considering this is a serious bug/exploit players are using.

[noble moss]

The game crashing due to station being hit has been escalated and is on the radar. I have no idea on timing, unfortunately.

[prime turtle]

Thats almost tragic. Almost.

Thank you @noble moss

[pine cargo]

When are you gonna fix iOS push notifications. Actually when you gonna turn them back on for ship attacks station attacks… And armadas. They’re not working and it’s critical

[rough cairn]

@tidal tartan I sent a message to scopley

[indigo cradle]

so no fix for crashes when getting attacked or a fix for notifications in the patch notes

[pine cargo]

Nope. They want to make the amalgam more valuable to the dummy’s that bought it. 🤣🤣🤣. It’s interesting that Apple push is nearly 100% reliable. They turned them off on purpose it seems. From what apple support told me. And knowing how push works. They turned it off convenientlyat the time amalgam was released

On top of that they release a station combat prime and research today. Very convenient

[heavy ruin]

Oh look. Not part of the bug fixes on the update. Guess because those 5* players pay scopely enough for them to turn a blind eye to them exploiting it.

[upper copper]

So thks for nothing. Can’t understand that crash bug isn’t critical and fix after two weeks. In the same idea, for what I know Scopely still haven’t recognized the notification bug as a bug.
I’m happy to quit this game, 🖖

[spiral flicker]

It's not just 5g ships, my base was hit with a realta and game crashed, so it can be any ship that causes it.

[pseudo crane]

I have a disconnect every time a big ship cracks my base. So you can't defend a member of your alliance and I also lose rss because big players knows that bug. Great work scopley! 👍👏

[heavy ruin]

What level player? The only time this has been an issue on my server is when the player is level 50+ and using a 5g ship.

[spiral flicker]

Nope it's happening on S155 no matter what level the attacker is.

[heavy ruin]

Wow. Talk about scopely at its finest.

[spiral flicker]

Yes makes it impossible to defend alliance members.

[heavy ruin]

My server they are doing it during TC battles effecting the player and not allowing them to send ships and get points. One 140 million strength ship popping bases of the opposing alliance during the TC. Locks up players.

[spiral flicker]

Yes Scopely are returning any resources you lose, but that's not the point. Shouldn't have to put a ticket in each time, just fix it.

[heavy ruin]

Rss ain't the point. For me. It's the fact I've never been raided. So that's a pride thing. With the bug. It would end that after 3 years of playing.

Well rss for me I should say. Would really suck for someone that is hurting on rss.

[ripe elbow]

Visual bug: Gary has psionics but isn't colored white like he's supposed to in this away mission (yes I haven't yet used the trait xp to activate)

[pine summit]

Concentrating Latinum Mines does not work

[thorn gyro]

(de)selecting a ship now moves the visual of all docks left/right

[pine summit]

One mine in Wolf is used,

now all mines showes the same Miner, when you select a free mine you will attach the first one

[lucid vault]

Thanks for not fixing the crashing issues

[round veldt]

Probably need to change this last option to 24 chests, right?

[icy gazelle]

it's been raised 👍

[light tartan]

Wolf on 140 is completely borked

[native oyster]

8 months on and still cannot save bookmarks, can’t clear “new” from any ships, crew, game resets to same bookmarks i had 8 months ago on restarting, have to keep sliding the ext view option every time. Devs apparently know about this from other players but its still there - no fix to core game features!!!! I’m not paying enough i guess.

[stray jolt]

I keep crashing everytine I go to a system with the new lat resources, yes I've updated, yes I've cleared local

[novel blaze]

Selecting a ship now moves the ships to the right. Not annoying at all.

[prisma kettle]

Conc. Lat in Wolf also borked on 195, all nodes are tied to one and are decreasing at same rate. 😂 It's like they're the same node.

[acoustic oxide]

The bookmark management is completely broken on both Android and PC versions.

You cannot add new bookmarks, you cannot remove existing bookmarks. When removing bookmarks you get no error message. The bookmark is apparently removed from the list but when you restart the game the removed bookmark is back in the list.

When you try to add a new bookmark, after 2 or 3 seconds you get an error message saying "Bookmark save failed" but on the top of the bookmarks list you get a new entry with your new bookmark. As soon as you restart the game this new entry is removed from the bookmark list.

Support ticket number #7216845.

[true mountain]

Latest update has not resolved the fact that the game no longer loads on Android 12 it completely crashes upon login. Why is this not a priority? There's been no recognition of this issue from scopely at all and has been ongoing for weeks!

[patent sandal]

Hands up if, like me, you were dumb enough to think after a fortnight Scopely would fix the horrible crashes on Android and when stations are attacked.

[hidden granite]

"The list of available ships that can be scrapped will be expanded on February 8th. To take advantage of this update, we suggest you keep your scrap queue clear until then." yet not even mentioned in the change-log...

[grave yarrow]

Well, s**t... Fix this

[opaque ermine]

In game 10 minutes and its done nothing but crashed

[grave yarrow]

No, I'm not playing in portrait mode btw. That's all I get in landscape mode 😂

[hidden granite]

Stuck on since the new update

[heavy ruin]

Hmmm now failed to login error. Great job scopely.

[hidden granite]

Syndicate chest indicator still not fixed

[hidden granite]

Also no in-game notification is displayed

[blissful drift]

My ship is on one of the new lat nodes and is blocking 10 other nodes. bug or workring as intended?

[compact mulch]

How about fixing a real issue? Fix the notifications!

[craggy lynx]

New ship gone from refinery

[shut obsidian]

Game still constantly crashes on my Note 20 Ultra with Android 12 😦

[mild galleon]

do you guys know if they fixed the game crashing with raiding?

[icy gazelle]

should be fixed

[mild galleon]

thanks, will still test just wanted to know

[spiral venture]

There’s nothing in the patch notes to say it has 🤷‍♂️

[icy gazelle]

there's always at least one fix/improvement not covered in the patch notes 🤷

[sinful bloom]

Forced closures every few minutes since the update, good job 👏 🙈

[spiral venture]

I guess we will be testing it then

[spiral venture]

A fresh install seems to fix this 🤔

I was crashing as well I’m on IOS. Just reinstalled and I have been fine for an hour

[sinful bloom]

Nope, still force closing. Now freezing too 😂👍

[limpid granite]

Scoring on new ship mining does not score….

[spiral venture]

😂😂😂

[dawn forge]

That’s not a chest indicator that’s a tier up indicator

[dawn forge]

The new ship isn’t out yet… wait until noon… the new refine should have been removed too..

[dawn stone]

After 2 weeks. Game still freezing and force closing. Going to need a really good compensation for this

Beyond frustrated

[ashen portal]

You JUST added the puke emoji in game 🤮 and your update JUST broke it. Can you guys learn to code?

[narrow trail]

Game is borderline unplayable. amazing connection speeds? To bad. Cellular service while immaculate, has no effect either on the game. I’m having to fight for thirty minutes to connect so I can shield. Anyone else having these issues so much that the game is losing its appeal?

[silver iron]

wrong faction level being displayed on system preview - iOS and PC

[patent sandal]

Landscape mode looks awesome!!!

[spiral venture]

Wolf has 2 node types not 1

[modern crypt]

Infinite crashes every few minutes

[void latch]

My hopes of the update fixing the crashes...crashed.

Fractions of a second after the game crashed.

I'll be holding onto my dollars.

[gaunt sigil]

Free nodes and all free nodes full with same player and same ship🙈🙈🙈

WTF

It’s really hard to make a game playable

[leaden bison]

Shows I can upgrade part. Then get a not enough rss to upgrade. Then the screen shows increased requirements?

[sinful bloom]

So, I've uninstalled/reinstalled a few times, restarted my phone, and I'm still getting randomly booted out every 30secs-2mins. Server 163. I'm on Android. Also, I've got notifications switched off but still getting them regardless 🤷‍♂️

[tidal tartan]

See pinned message in this channel.

[leaden bison]

@tidal tartan after 3min of scrolling and making it to mid Jan 22. I gave up. Thx

[sweet pewter]

REALLY! Stuck in battle almost every time I hit a hostile😡

[twilit grail]

Where is the dock g key?

[twilit grail]

Where was this posted at?

[grave yarrow]

This discord

Im just reposting it

[glossy elk]

The “fixed” chests are back in my store but don’t look fixed. Is the crystal one the only one that is supposed to give out the 4* uncommon? Have restarted, cleared localization etc…

[tidal tartan]

First post, first half.

[ivory garden]

No dock g option?

[grave yarrow]

3

[grave yarrow]

message c/s

[rough cairn]

I wonder when scopley will fix the error 24 hours flies to the base

[grave yarrow]

so your ship is stuck i guess?

[rough cairn]

Yes

[grave yarrow]

Message C/S

[rough cairn]

I wrote to them yesterday and yet they have not done anything with it

[grave yarrow]

Try using "Stuck" when opening the ticket. Usually they respond faster then

[rough cairn]

I can't even move the base

I try there is no answer

[cerulean granite]

Riddle me this Batman, why won't this bubble go away?

[grave yarrow]

Scopely "Fixed" stuff

[novel blaze]

The D'vor, as mentioned in the patch notes

[solemn comet]

Upgrade bug still not fixed properly. I had everything I needed for upgrade except crystals of common varity. I paid in lat 600+ for the missing crystal and then was forced to pay an additional 116 lat for more common crystals. Yet supposedly you fixed this so you only pay what you need. So why the hell I pay double for crystals? It was all I needed.

[stark plover]

Well, that didn’t go as advertised…..

[spiral venture]

Contact CS in game u will get what’s missing

[tidal tartan]

See pinned message in this channel.

[tidal tartan]

It might take up to five working days unfortunately.

[rough cairn]

🤬🤬🤬🤬🤬

[void latch]

https://tenor.com/view/thumbs-up-men-crash-test-dummies-gif-11833889

Crash city

[grave yarrow]

wheres the g4 then? 😛

[stark plover]

Exactly

[cerulean granite]

My b

[shell star]

I have the Disco “please update” bug preventing jumps. This only happened after going to Jump Efficiencies L4. I’m at L5 on that research now and still no joy. None of the fixes in the pinned work arounds work. I’ve tried all but Rare Stamets at Captain, because I don’t have him yet. Meanwhile silence from Scopely. They are going to lose my significant monthly purchases to a deleted account if this isn’t addressed soon.

[covert tendon]

Screen orientation is messed up now after update.

[tidal tartan]

Which crew are you using?

[shell star]

Any and all combinations result in no joy. With Pike. Without Pike. With TNG crew. With K/S/B. With burn crew. No differences. All unable to jump. I am beyond frustrated and ready to delete the game. Not worth the $100-$150 a month I spend here.

[shell star]

If the work around is rare Stamets, I am nowhere close to getting him yet

[tidal tartan]

@shell star any chance to upgrade research?

[shell star]

As posted. I upgraded research on Jump Efficiency to L5. No joy.

[tidal tartan]

Yes, I read it but can you upgrade further?

[hidden granite]

Plural, not single mate ...

[shell star]

For L6 250 more spore drives needed. No joy.

[tidal tartan]

One last thing coming to mind is try a crew with no synergy at all amongst them.

[spiral venture]

For now it’s just the Dvor they might use plurals to add a bit more of a wow factor even though there is none

[shell star]

For some bizarre reason that worked. So I am stuck with sub-optimal non grinding crews from here on out? Or does the bug resolve with Blue Stamets and/or L9 research? Thank you @tidal tartan

Are you a mod here Or Scopely employee?

[spiral venture]

He is neither 😂😂

Just a kind helper ☺️

[tidal tartan]

Great! It might resolve with L6 research already. But no guarantee. Nope I'm just a player 👍

@earnest crest , do you mind updating the pinned messag?! If someone's not at l4 or 8 at jump efficiency Research and still cannot jump, using a crew without any synergy amongst them, seems to help.

[earnest crest]

That's the first instance of leveling to 5 that didn't work. And I'm fairly certain all three are related to efficiency in general, so it's probably the combination of warp drive level, officer availability, and research level that's causing it.

Leveling to 5 seems to work because it's changing the efficiency %, just like swapping crews around. Was thinking of rewriting it entirely, but we'll see a bit on how this patch develops and what people are reporting

[tidal tartan]

I had that crew thing working already two or three times in the past. Anyways pretty weird.

[true mountain]

<@&509691205798592532> whats happening with this crashing issue on Android. I've done a full reinstall and issue is still there. It loads up and goes through the intro then as soon as it goes to load up my account the game crashes.

[grave yarrow]

Good job!

[finite aspen]

This slaps tbh

[native oyster]

Also having issues on Android, with game crashing or restarting, especially when trying to change ship, game seems to be restarting several times an hour. Also, display is all over the place, the screen to ratio isn't right, very frustrating!

[elfin bolt]

all players across level 40 till 46 are getting the same out of the Battle pass.

A Player at level 41 has todo in day 1 Battlepass 7800 points as where i have to reach 53,400 points to get than still the same rewards out of the battlepass????? where is the relation

and this is true across all events...

Lvl45

Lvl41

[jolly finch]

I have already reported the problem!!! I'm told it's normal...same battle
changed from 40 to 49

[elfin bolt]

I can see why the point requirement to reach a target is the same due to research and so on, fine
but why would you leave the rewards across all levels same? a lvl 41 player has much lesser requirements then a level 49 so battle pass doesnt make any value for a lvl49 this month than

[keen surge]

Typically this is due to how the client deals with rounding, where it truncates numbers while the server rounds them. My more in depth explanation had included this and the use of different levels of crew jump efficiency as a possible solution..

[crisp hedge]

Not a bug but Scopely has misspelt Elimination on the Ferengi event 🤭

[tidal tartan]

What I completely don't understand is the correlation between the jumping costs and a random no synergy crew "fixing" a rounding or truncate error. Not including stamets or Culber here.

[keen surge]

It's related to the expected level of hostiles that players should be hitting. Higher level hostiles giving more points, so higher level players need more points to complete.

[hidden granite]

A.k.A. False/misleading advertisement ...

[elfin bolt]

again, i do not disagree, but i am putting up the question WHY
and dont focus only on the point question, Why would all levels between 40 and 50 get the same rewards of the battlepass?

the requirements of a end 40 level player is higher as the one of a lvl40, correct?
where is the added value for the battle pass? where is the driver for progressing? or investing money?

[keen surge]

So by no synergy you really mean no jump efficiency crew? As no synergy is something different.
But same deal. If you add efficiency at certain combinations of level and research then you will get non-whole number results. As the client treats decimals differently to the server they can return different results, and then by changing (which includes removing) bonuses you can change the result to either eliminate the decimals or return a decimal that returns the same answer from the client and the server.

[spiral venture]

Mate…. Who cares if it’s 1 or 2 ships that are now scrap-able…. I’m just happy I have a ship I can do something with at my ops level…….

[tidal tartan]

Understood. But I really mean a crew with no jump efficiency and no synergy. Like gorkon, Nero and Kirk.

[keen surge]

You mean that if you ran gorkon and Koth it would break?🤔

[tidal tartan]

Exactly.

[keen surge]

Well let's look at it this way.
If both players hit hostiles of their own level, the level 41 player would need to kill 101 hostiles, the 45 player only 69 🤷‍♂️

[glad summit]

@toxic hornet Sorry for tag you. But this Problem from Mersorth have all Samsung with Android 12. And after the today Release it get worse.

[keen surge]

🤔 does this effect you? I'd like further information.

[tidal tartan]

Nope. Fun fact. I have level four research and can jump without any issue.

Disco is t5 with no further upgrades.

[spiral venture]

I was lucky to have this as well

[spiral venture]

Mine was T3

[keen surge]

Yeah, I'm suspicious that it's related partly to warp drive tier, but hard to say.

[tidal tartan]

Maybe. I could give it a try. But same here...where is the effect on the number in which way ever of Myzel needed.

[keen surge]

Warp engine still mk5? One of the most common warp levels I've noticed is actually at MK6. Which would return exactly 625 jump cost, but returns 624 instead.

[tidal tartan]

Yes, still mk5 with jump costs of 666.

[keen surge]

Maybe before you go to mk6 just save up a little extra, just in case 😂

[tidal tartan]

I guess I have more than enough from everything but uncommon gas... 🤣

Gimme a minute and I upgrade and test jumping.

[keen surge]

Let me know what happens at mk6 then 😬 if cost drops to 624 though 💥 (though you can play with officers to get it working again sometimes too).

[spiral venture]

Mine is T6 it works fine

[keen surge]

Mk6 (which would be T5 with warp upgrade, or T6 without warp upgrade) with level 4 jump efficiency research?

[tidal tartan]

Ok...jumping only works with stamets and costs 535. Without stamets and pmc or a random crew with no synergy didn't work with costs of 624.

[spiral venture]

T6 + warp but I have level 10 jump eff research 🙈

[keen surge]

Yeah, so partly warp component, partly research level. What's weird is that Stamets shouldn't fix it 😂

[keen surge]

Ok. This issue is specifically found at jump efficiency levels 4 and 8, at 10 you shouldn't have this issue.

[tidal tartan]

And warp component shouldn't affect it 🤷‍♂️

[keen surge]

Warp component changes the jump cost value. While it shouldn't break it, it implies that there's an issue with the returned jump efficiency value and/or the returned jump cost value.

[tidal tartan]

Wasn't really aware of it tbh as it's not written somewhere in the details when upgrading it. Maybe I just don't remember...

If there are tests needed I'll leave it like that. Don't use disco quite often. But a test system would be nice to revert upgrades for testing.

[native oyster]

@devs some players are experiencing issues with the new concentrated latinum nodes in the Wolf system. If a ship is on 1 node, there are other nodes in the system that look empty but when you scan it, there appears to be a ship on it. Another player cannot occupy the node unless they attack.

[normal rampart]

I am having the same problem but the one node is occupied by a member of my alliance so I can’t attack him or any of the other nodes in the syste

[prisma kettle]

Wolf, or another zone?

[native oyster]

Reports are for Wolf so far.

[charred cloud]

D4 upgrade doesn’t work 👍

[grave yarrow]

Check pinned messages

[charred cloud]

Nothing helpful there

[tidal tartan]

First half of the first message.

[charred cloud]

So we wait

[tidal tartan]

...and save 😩

[toxic hornet]

Can you DM me your account details. We are looking into the Android 12 crashing issues

[rocky quail]

I can't login either, Samsung S10+. The app is constantly crashing.

[strong hollow]

I can only kill 1500 hostiles...yea, it's a bug, a dumb self-inflicted bug

[regal niche]

Anyone seen how the new dock works?

[tepid flame]

No cause it’s not available in the store until sat

[regal niche]

Nothing in packs, or in RnD etc

Cheers bud @tepid flame

[hidden copper]

The quest "What's Past is Prologue" sends me to the level 50 system Orasi- 18 which is gated behind "Origin Sector Superhighway" when I click "Locate". I've had this mission since level 7.

And the Bounty Hunter for the mission "Beneath the Heel" has a base power of 296,419. I was only level 18/19 when I got the quest with a max power of 21K/22K.

[earnest crest]

Contact CS to fix the first one, and may as well see what they say about the second if you haven't already finished it. #👽-how-to-contact-support

[jolly sorrel]

Not sure if this affects everyone but on server 30 there seems to be an issue regarding some notifications for iOS devices. We are able to receive mines depleted. We are not able to receive: armadas being started, someone attacking a ship, or someone attacking a base. Is anyone else have this issue? Seems like it started at the last patch before today.

[spiral venture]

This has been an issue since last arc update

[loud swift]

You see all those empty nodes?

On all of them sits the same ship of the same guy

and so on and so on...

so plz fix that asap, it's a major game breaking bug.

The actual ship sits on this node (server 156)

[dark briar]

I got a few random “You have been Attacked” mobile push notifications, long after any battles had taken place.

I got excited and opened the app hoping I was under attack and that the app was working, but I was Not under attack. Scopely closed my ticket and said I did receive some attack notifications... it was over 12 HOURS after my base was hit.

All i want is for the notifications and the game to work. I want to buy battlepass and new ships, but am worried it will be a waste if this just gets more and more buggy despite new content. I’ve never seen the game perform this bad. I might wait for a bug patch.

Please fix it so I can feel good about buying more content ships/packs.

[wheat compass]

English grammar error in mission text on completion of the "Asserting Dominance" mission.

[mellow ingot]

Cloaking works very well it cloaks my battle log and I can’t get out. Pretty much locks the game I have to force quit . iOS 15.3 server 27 on latest stfc update patch 39

[hidden copper]

My ships aren't showing so I can't select any of them 😐

And yes, I've tried restarting several times.

[earnest crest]

Strange, that might require a reinstall.

[hidden copper]

Apparently it does coz nothing else works. Tried completely restarting my computer.

[native oyster]

Congrats on fixing the "game force closes if someone hits your base" bug. Now it's just a frozen screen every time you hit someone elses base 🙄

[hidden copper]

Did Repair on the launcher and my ships are back.

[brazen crest]

Game constantly shuts down within 20 seconds of opening. Has been happening for a week now

[north oasis]

Game is currently unplayable with it locking up all the time since update.

Everytime I attempt to change screens I get this.

[sleek fern]

Needs to be fixed ASAP, I put my ship on the node, attacked a player on a different node and then my ship ended up on a 3rd node.

[stone galleon]

this isnt pressing, its an art bug but on the interior view of the player station, the tiles for resource generators and vaults have numbers next to them. there are two 14 tiles and no 15

[solemn comet]

The transporter patterns disappeared on my game. I have officers maxed ranked that unlocked this feature

[grave yarrow]

Do you have any in your inventory? If you have 0, the offers will disappear till you got some again

[solemn comet]

It’s fixed

[naive dune]

172 server:
Massive reports, that daily task don’t counted: I have use exocomp,- daily don’t count

[solemn comet]

Appears to be an epic fail since it says from store but doesn’t even show lol

[naive dune]

Also there is reports that officer level up is not working.

[solemn comet]

Had no issues with swarm counting, can’t say on exp since didn’t use any

[naive dune]

Have checked:

[worn pelican]

Events are not counting up (current latinum event) and also not dailies

[grave yarrow]

Will be available at Saturday

[solemn comet]

Ok

[naive dune]

Some of players noticed: that problem appear around 5:00 UTC

[woven zenith]

It’s also event scoring.

[solemn comet]

As for event counting I had no issues there I even finished those

[worn pelican]

my Feesha currently does not count if i mine the new latinum nodes.

[naive dune]

We also receive problems with logging. Time after relaunch takes from 4to8 minutes

[hoary violet]

concentrated latinum nodes changing to parsteel after depletion xD

[broken path]

Game just unplayable on server 172 this morning. Event & daily rewards not scoring, insane lag, repeated crashing. Not in any way acceptable Scopely. Sort out underlying gameplay issues before figuring out new money-spinning content to add 😡

[naive dune]

The most bugged build of game ever

[tough hull]

its totally unplayable lost

[solemn lark]

I can't log on, and when it does let me in the game times out and kicked me out

[tough hull]

i can get logged in but nothing is working. cant get dalies/refine farm. the game is worst ive seen it for issues thismorning

[native oyster]

Yeah IT IS terrible! SCOPELY , PLEASE BUGFIX IT!!!

[naive dune]

Lag generator was updated successfully

[native oyster]

This Game is Actual Not Playable on the migrated EU Server 172/173

[broken path]

Yet no comms from scopely. Hellooooo…. Anyone there?

😂🤣 lag generator working outstandingly redukr. & even a free upgrade for all, no pack purchase needed 😉

[calm elm]

Not playable, nothing works, territory is all reset. How are we supposed to do territory defence? Not to mention dailies, etc.

[brisk jay]

Daily tasks and mission progress not working earlier, now can't even get logged on

[woven zenith]

<@&509691205798592532> when can we get the issues addressed

[broken path]

Perhaps they should try turning it off then on again…

[hot coral]

Don't worry. Since most of us can't even move a ship off a node I doubt we can enter any territory and try a takeover. If we can get one ship in we would be lucky, to even be able to press join takeover is an impossible task at the moment.

[broken path]

Seems like server taken fully offline. Hopefully to fix…

[icy gazelle]

being investigated now guys, thanks for flagging

[woven zenith]

Thanks mate 👍

[sour dagger]

Discovery won’t jump: error message show’s’ using wrong version’, even though updated to the latest version.

[stable pond]

Yeah, 172 now you can't even enter

It justa says "failed log in"

At least you don't have to wait 10 mins and then the game crashes 😂 Straight to the point

[naive dune]

3 hour of lags, and you're investigating? move servers offline. give shield to all.... and investigate

[haughty crown]

Expecting at least a 15 minute time up and a 1000 parsteel for this inconvenience ..

[timid egret]

So only server 172 / 173 not playable?

[candid gust]

I logged in but toal lagging not react my moves i not see nothing

[timid egret]

What server are you on?

[candid gust]

172 173

[icy gazelle]

should be fixed now guys, try a restart

[wheat violet]

The same. Can login, but no action possible. If i try, i get kicked out. Looks like a problem with the merge...

[broken path]

No not fixed in any way whatsoever 🙈

[haughty crown]

Nope still spinning and nothing happening .. have you tried 50p in the meter?

[timid egret]

Juste tested. Not working.

[wheat violet]

Does not work. Game loading stops at 91%

Please shut the server down and fix it then. This is the only fair option for all.

[timid egret]

I suspect a merge was done with no scale up of the server. :)

[candid gust]

Same bad

[timid egret]

Then we got the new update with more resources usage.

High latency is a clear sign something is wrong.

[naive dune]

96 and nothing

[timid egret]

Is scopely monitoring latency? It's a clear indication for user experience.

[icy gazelle]

has been reported back that the fix didn't eh.... fix it.....

[naive dune]

Yuppie! I got in

Repairing ships,- lag

[timid egret]

Redkur don't be happy too fast.

[naive dune]

Teritories:

Are empty

[brisk jay]

86% and failed to login

[timid egret]

Some get in some no. If you watch the loading spinner you'll understand something is very slow.

[naive dune]

Expcomp activation button doesn’t work

[summer glen]

There is a wrong display about possible upgrade of ships. I tried to close and reopen the game and without changes in the display a possible upgrade.

[timid egret]

This could have been avoided with some monitoring and an IT person being paid for overtime me thinks.

[naive dune]

Teyied to open 10 min chest

Got disconnect

[arctic sentinel]

172/173 down

[timid egret]

Guys spamming is not helping.

[naive dune]

Nice joke

😂🙈😂🤣

[wheat violet]

Looks like a really big bug atm. So the only right decision is going to maintenace please and expose all territory defence for this day. Otherwhise is the only you get a lot of annoyed players! @icy gazelle

[worn pelican]

looks like network issues or load balancer issues

[tough hull]

getting fixed or is the game going to remain unplayable?

[wheat violet]

I am in. Its a little better than before. But still far away from fixed...

[tough hull]

just took me over 30 sec to kill 1 hostile

ship just going round in circles round the hostile. 43 secs on the battle clock instead of the usual 5 sec

[haughty crown]

Getting network error 403

[tough hull]

1min 40 to fly to a hostile im on top of. cant click help buttons or collect anything.

[naive dune]

we assume that the cluster of the new server was scaled with a bug that leads to a gradual shutdown of all internal resources due to increasing loads.

[tough hull]

ive not seen the game this bad in the last year and a half, they need to do something

[haughty crown]

Perhaps it's a new storyline .... picard and the vanishing server ..

[naive dune]

accumulating unresolved player requests collapse the entire infrastructure.

[worn pelican]

and i bought the new dvor to have an advantage over the people which are in the need to first scrap the old dvor. Great- how to accumulate this?

[wheat violet]

Get further Network Error 504

[subtle zealot]

As I see so many crying here about their benefits... THIS is a bug report channel, not a a place to collect tears and so on... so please: Stop that annoying crying and just report bugs.

[static mulch]

Why on earth isn't 172 in maintenance! It's not like this is isolated to a couple of players!

[tough hull]

should be dens, its bloody awful today

[naive dune]

Dailies doesn’t work

[static mulch]

Even just shutting down incoming connections might let the server catch up with itself

[naive dune]

Exocomp activation doesn’t work

Only loading circle

[tough hull]

anyoine from scopley actually working on this?

[static mulch]

Apparently yes but from the lack of feedback it's not feeling great

[woven zenith]

#👾-bug-reporting message

[tough hull]

lol so a fix that didnt fix it, gotto laugh

[naive dune]

4 hour of lags.

nothing works fine

made maintence.

Send ships somewhere. Couldn’t see where I have send them

Shutdown your infrastructure. Take 10-20 people, give them ability to login. And start to turn back by steps, receiving confirmation that all is working

[tough hull]

now network error 502

[rigid sparrow]

@naive dune you have reported the bug. Why is all that whining?

[naive dune]

Because of stupidness of situation

Company receive a lot of reports, but saying: omg we fix all. Recheck.

We recheck,- nothing works.

[tough hull]

just tried relog, now taking forever to log in. think best to just give them some time. no point trying to play right now

[naive dune]

4h was not enough ?

Than made maintenance.

[tough hull]

guess not, its clearly not just a quick simple fix otherwise they would have it by now

[wheat violet]

But the question remains the same: Why does you not go to maintenance @icy gazelle ?

[whole linden]

Have Server 172 moved Our oficial discord here ?

[tough hull]

is it any other server or just 172/173

[static mulch]

Any chance of some sort of update <@&509691205798592532> ?

[zenith tapir]

Anyone seen this before

[tough hull]

lol nice, no purple screen here

[whole linden]

This is New future 🤣🤣🤣🙈🙈🙈🙈

[zenith tapir]

I guess matainence screwed the game again lol

[inland dew]

It was laggy yesterday but has got progressively worse.

Game should have been put into maintenance hrs ago.

[feral thunder]

Neither Makkinen nor 10/11 working on Feesha? Bug or will?

[icy gazelle]

they do work, just not very noticeable due to being eclipsed by the Feesha special ability

[tight spruce]

@icy gazelle did you received updates regarding the server issue? Can they please put it into maintenance, at least.

[eager spade]

New content, new bugs: the new concentrated lat nodes sometimes turn into random other reseouc when emptied

Did you level it to 41 or higher?

[candid gust]

@eager spade mate lvl45

[eager spade]

Sorry, this image didn't show yet when I responded. You gotta turn those data cores in in the refinery

[tough hull]

looks like game is starting to become more responsive

[naive dune]

Same issue with daylies. Have complete research. It haven’t counted by dailies

Have mine gas3 ,- they haven’t count in

[spiral venture]

You can do it at T9 level 41-45

[haughty crown]

Dailies not working ...

No,points on officer or limited time officer event

[timid egret]

Issues still ongoing.

[rigid sparrow]

[urban hemlock]

New dailies appear to be working, but I mined earlier today and that hasn't caught up yet. (172)

[obsidian wolf]

Stuck on 70% on samsung S10 tried reinstall force stop etc mobile data and wifi

[spiral venture]

Try turning airplane mode on and off and restart your app. Do it twice and see if it works 👍🏻

[timid egret]

Dude read up. Issues ongoing on at least server 172 / 173.

Where's the logic in the amount of spam here?

[obsidian wolf]

Says you ... everything works except phone hence my question

[obsidian wolf]

Thanks for useful answer will try

[charred crater]

Is there a reason why armadas in systems you cannot "see", e.g. deep space armadas, don't get shown with details in the overview, but with full details in the alliance chat?

[timid egret]

Not everything works. Borg probes are stuck. High latency and other related problems still happening on PC version for me. That's why I wrote a short message 30 minutes ago.

[obsidian wolf]

Still doest work stuck on 70% but thanks

[obsidian wolf]

I haven't got many problems with my game on tablet yet

[timid egret]

Any other problems on server 156? 172 / 173 is barely and partly usable at the moment.

[charred crater]

no problems at all. everything works fine. mining, hostile hunting, armadas...

[timid egret]

@icy gazelle game seems responsive on PC except no rewards for done dailies and no events accounted ( officer XP spent but not accounted in officers event) any updates?

[wheat violet]

The done dailies are still not counted...

[timid egret]

Seeing hostiles in Calder on spawning spots, not roaming around...

Anyway, my paying customers need my IT service. Gl&hf ;)

[quartz prism]

Has your S10 upgraded to android 12? I know there's loads of issues with Samsung phones after upgrading. Mine crashes constantly on a Note 10. There's also loads of lag today in addition to those problems, even Cana's given up and gone to bed.

[neat patio]

Now Scopely take money and doesn't give packages you buy....GREAT!!!!! I'll don buy anything else

[tight spruce]

Still hugh lags in-game. When moving a miner, I have to release the system. Otherwise my ship still reported blocking the nkde. Server eu-172

[gaunt sequoia]

PC version -> events -> clicking on event group brings up parent menu of selected menu (basically looks like refreshing current menu) without ability to go into selected menu.
Workaround: click on any single event (view milestones progress) in this bugged state and come back, the proper sub-menu pops up

(note "Daily Events" header)

[icy gazelle]

great, blue-y luis is back 🙄

[spiral venture]

:( shame works for me on iOS

[obsidian wolf]

Haha, yes phone upgraded after that loads fo problems same as with my S6 tablet keeps suddenly drop wifi and then it gets back only with this game everything else works perfect. Seems the new updates didn't help I guess

[obsidian wolf]

Still thanks for advice :)

[quartz prism]

Yep, seems a lot of issues following the upgrade but mostly with this game. Mine crashes at the simplest of things, just clicking on someone's ship can kick me out. Joining armadas the other day took 2-3 crashes each time. Hopefully they get it sorted.

[obsidian wolf]

Same here dude only with this game everything else works perfectly

Fingers crossed, on tablet via mobile data it works good just something goes wrong when on wifi

[quartz prism]

Good luck with it. Reading on the play store I think there's a lot of annoyed Samsung owners who've found this constant crashing since the update, as you say all around this game.

[harsh isle]

Same here, Samsung and it crashes all the fuggin time. Nearly unplayable.

That and the fact my game has been broken on the server end since early October (can't save or edit bookmarks, for example) has me really not interested in the $20 BP this month.

[echo cipher]

I bought the $50 partial Feesha unlock yesterday, and initiated a L36 DVor scrap. Both of these should have given me the full Feesha unlock, but this morning after completing the scrap I only have half of what I need.

Messages to Support in-game are going unanswered, and now I see on here that responses can take up to FIVE days???

[lethal sorrel]

After scrapping, did you convert the data cores (from scrap) into BPs in the refinery?

Exactly the same process as the Frank A, scrap -> convert -> build

[night shore]

After clicking the button, the amount of tritanium needed increases

[obsidian wolf]

Thanks fingers crossed its fixed soon

[tidal tartan]

See first half of the first pinned message in this channel.

[left raptor]

Several concentrated lat nodes in Wolf and Terix are rendering available, but are actually occupied

[echo cipher]

Not yet. I was expecting to do that this morning, that's when I noticed I only had half of what I should have

[lethal sorrel]

Sooo, convert them, and you'll have the full amount, no?

[echo cipher]

1 core gives 2 bps?

[lethal sorrel]

how many cores have you got?

Show me the refinery screen 😂

[echo cipher]

I should have 120, from the pack and the scrap. However, I have only 60.

[lethal sorrel]

Those are blueprints...

[lethal sorrel]

Right, so claim the middle one twice, then look at the shipyard screen again

You bought BPs from cash store, and produced CORES in the scrap

two different things

I think you need more coffee

[echo cipher]

Probably

Thank you

[lethal sorrel]

That '30' on the middle button is the cost of cores, which gives 6x5 BPs (6 chests, of 5 BPs per chest) = 1:1 ratio of cores to BPs.
Fallen in yet? 🙂

[fluid atlas]

Has there been any guidance or reply about samsung galaxy owners having an unplayable game right now? Constant crashes which render any type of task so difficult its not worth playing?

[inland dew]

Anyone know if we're gonna receive any compensation for this morning's debacle.havnt received points for building new dvor so 200k points down in event

[maiden heron]

How is this possible i still have shields up for another 11hrs

[lethal sorrel]

Did it happen before you raised a shield?

[simple igloo]

So I bought the special February pack and it gave me the standard month and even though I have over 200 I can use them on this pack?

[icy gazelle]

the 7 day reward chest needs loyalty tokens, of which you get 1 per day for reaching the top mieltone on your daily goals. the Feb Reward Chips are spent in the Resources section to the right of where your 10min/4hr/24hr chests are

[simple igloo]

Ah OK thanks for explaining!

[sleek anvil]

Are we able to report broken nodes that don't reset here?

Like Server 40 P'Jem X: -154 Y: 579 doesn't reset and is stuck on 0.

waiting on another ship to get there to attempt to reset it again. I'll send another screenshot after it gets there if needed.

[low panther]

While we're at it, server 139, Morska

Voss

[dull grotto]

Ships getting stuck in combat. S37.

[night shore]

After clicking the button, the amount of tritanium needed increases

[earnest crest]

Insufficient resources is a known issue, and pinned to this channel. The server will take the correct price, the initial one shown is incorrect.

[rugged elbow]

This is new. I cant get on the node because my feesha doesn't have the warp range (its next to the node) and the other ships apparently need to use a borg token to get to the wolf system.

[keen surge]

Restart the client. It happens sometimes, very annoying bug that basically looks to not update the current system.

[rugged elbow]

Yup only a restart is fixing it. I hoped something else would sort it but seems restart is the only way. Thankfully didn't lose the node but its happened twice so far

[loud swift]

Different officer values ar displayed in ship and away team menus

[loud swift]

That is an old bug

[cloud hinge]

Mining planets now possible

[rugged elbow]

First ive seen it in 3 years

[loud swift]

#🌌-galaxy-chat message posted it here half a year ago

[keen surge]

Away team menu shows base stats, has since they released it.

[keen surge]

That's nothing new. The are some planets that you need to mine for the main story missions even.

[analog oxide]

Are we gonna fix the Notifications issue??? No armada Notis, battle notis, only getting miner and shield going down Notis(thank god for small things)

[pale idol]

The language on the d’vor scrapping is very misleading. I scrapped a tier 9 d’vor and received 0 advanced cores even though the wording in game is max tier not level based.

[manic mauve]

IOS having major lag

[charred cloud]

They will show up here

[pale idol]

They aren’t there, I’ve checked

Now they’ve changed the language and I’m screwed.

No d’vor and no feesha

[earnest crest]

Please contact CS with your concerns. They're the only ones that could help you. #👽-how-to-contact-support

[pale idol]

I did. 8 hours into a 5 day wait for a reply.

[charred cloud]

Send scopely the screenshot and ask your dvor back. It’s their fault misleading you

[pale idol]

I sent multiple with all the places I found the misleading wording. Three total places. The patch notes, the help faq, in game wording.

We shall see

[charred cloud]

Good luck 👋

[pale idol]

Thx Razr

[cloud hinge]

Its g3 ore, not tribbles

[charred cloud]

Ups, not in there anymore 🙈😅

[keen surge]

I'm aware. In a system where nodes jump around. I'm pointing out the fact that it's nothing new, and you'll find examples of it elsewhere.

[pale idol]

They responded back with, we can’t help you. Build a new d’vor and you can level it up to scrap

[charred cloud]

They can, they just don’t care. It takes a long time to max a new dvor