#šŸ‘¾-bug-reporting

1 messages Ā· Page 432 of 1

digital sundial
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Guessing it is your first time doing data. Those nodes have been like that since always

late mica
blissful crater
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Yeah that happens when you scrap a ship

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If u get out of it and go back in (not even reload the game) it switches back to the scrapping

late mica
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How do i have two extra building things. And i can use it to build another building.

blissful crater
late mica
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I was building 3 at a time. No joke.

blissful crater
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really?

late mica
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Yep.

blissful crater
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wheres the ss?

late mica
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Ss?

blissful crater
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gimme a screenshot and then I'll believe u

late mica
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Don't get slang well.

blissful crater
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lol

late mica
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It went away after i built the 3rd building. Didn't think of screen shoting it at the time.

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If it happens again i will screen shot it.

blissful crater
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ok

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DM me when u get the ss

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DM=Direct Message

late mica
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I've been trying to recreate it what caused it. But no luck so far.

blissful crater
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ok

brittle copper
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Bug with Away Missions and Maxed Officers: If your officer us already maxed you should get transporter shards. You do with Khan on the Sunday Swarm events.

worthy juniper
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I think that your shard was converted to transporter patterns, like shards from swarms event, if u have Khan or Mara maxed.

wheat cradle
brittle copper
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@wheat cradle I hadn’t yet.

rose shale
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No rare armadas for a Rare armada event... sounds like a winner.

upbeat rampart
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šŸ˜‚

native oyster
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Scopely what's the point of creating armada events if they don't respawn properly?! šŸ¤”

native oyster
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I launched this armada with my last directives and got no warning someone else had already launched against it.

regal niche
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Armadas and their associated spawn times still messed up. Yet another failed event. But it’s ok, keep buying more armada packs!!! That will fix it šŸ¤¦šŸ»ā€ā™‚ļø

blissful trout
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Who do I contact about the Picard coins that I’ve earned, as well as the option to purchase federation tokens, disappearing from my total in the event store?

rigid shard
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BANNERS

blissful trout
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@rigid shard do I do that through here or somewhere else? I’m a little new to this. Thank you

blissful trout
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@native oyster Thanks

native oyster
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Instead of playing the game we spend all day waiting for armadas to respawn lol what a joke lol

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Maybe that's the idea keep players waiting all day like dumbs waiting for an armada, just ridiculous!!!

obsidian wolf
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Stayed after restarts etc

brazen crest
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This is the worst lag I've ever seen

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Can't even see the events

signal tangle
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Game crashing and lagging like nothing

spark raptor
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@pearl trench & @native oyster & @mild pagoda & @earnest crest Why is the "make it so" event still running? why are there additional 24h?

wicked vigil
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Getting Time out, game is extremely slow!!!

delicate karma
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Hey everybody Let’s do the time lag again

brazen crest
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@spark raptor because they wanted the rift#3 to go 24 hours and you still get the rewards from it in time for make it so. Basically gives a 24 hr buffer to get the rewards and if you want to kill a load of hostiles to get higher ranking, you can.

lilac nimbus
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I’m a little confused here with the Main MIS Event. On two occasions now I have placed second on my SLB and have seen the event roll over without my receiving the Picard Shards.

spark raptor
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@brazen crest wuuuut?

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@brazen crest which rewards?

lilac nimbus
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The shards and avatar for Picard. This has happened twice two days running back to back.

native oyster
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I didn’t keep any protected cargo?

spark raptor
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@lilac nimbus I don't understand it. how can a 72h announced event last 96h?

lilac nimbus
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The event fails to state that it’s a 72 hour event. I received the shards on the first day of the event but none since. I checked my position Sunday Morning and I was still in second on my SLB and thought that come 12:00 I would receive my rewards. When the events rolled over I checked to see if I had received the reward. I had not. Thought that perhaps it was a two day event but no rewards received.

brazen crest
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@spark raptor these rewards

brazen crest
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If they ended simultaneously, the rewards couldn't count because both events would have ended

spark raptor
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I'm sorry. Where is problem to add the picard tickets of Rift #1, Rift #2 and Rift #3 convert threm into points and add them to the "make it so" event?

brazen crest
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That can't happen when the make it so event ends

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So make it so needs to be longer than rifts to accommodate

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It's a really crappy solution to a stupid excuse for an event

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It's like they're hiring interns to program this game

bitter tendon
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i am OPS 41

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i can not USS Kelvin or USS Newton

ashen tinsel
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No reward for armada resistance event on server 158!!!

digital sundial
brazen crest
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@digital sundial I know... That's exactly what I was saying

potent pond
bitter tendon
brazen crest
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I'm having problems with my ships attacking people after I close out of scanning

potent pond
crisp pollen
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I am writing to you to find out more. I played the event for ISS Jelly and I finished 2nd because there was an error with this event. The 1st player who won ISS already has 3 ISS Jelly ships and it seems to me that normally when we get an ISS Jelly we can't have 2 or 3 ..? How to file a complaint..
<@&509691205798592532>

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The 1st with 3 ISS Jelly now...Why? And me?

bitter tendon
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gave zero points in Trill System

native oyster
bitter tendon
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i have enterprise

native oyster
native oyster
hoary violet
native oyster
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The sentence you screenshotted is a bit ambiguous but they listed the ships twice. You have to both hit and use the ships listed id reckon

bitter tendon
hoary violet
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wrong

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it says deal damage to **eligible **player ships

native oyster
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If you see the full description you’ll see they listed it twice

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One for using one for hitting

bold ember
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<@&509691205798592532> any update from Scopely on how the jelly event bug will get resolved? Heavily invested players are thinking of quitting since several oopsie events happened in a row. #šŸ‘¾-bug-reporting message @crisp pollen

velvet burrow
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I am not getting my alliance armada event rewards after running two armadas

crisp pollen
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He doesn't even play an event because he already gets the ships ISS Jelly..

sick perch
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This is not supposed to happen. What happened to the 5 level limit?

sick perch
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Got it. So in other words I will not waste anymore money on in game purchases for someone to steal. Thank you

brittle copper
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@sick perch# best defense is using the shields that you get in packs and can purchase using alliance tokens.

sick perch
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Well aware of shields thank you. Think it's better to keep my money in my pocket. Will not waste anymore on in game purchases.

floral matrix
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<@&509691205798592532> Is/can scopely do something about the huge influx of bots being used to win all the grinding events? Not much point in trying to compete vs bots running 24/7

finite wren
floral matrix
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I hope they figure out something quickly, nobody wants to compete in a grinding event (3-4x a week) vs a bot that can 5x your score. Definitely nobody gonna pay for that experience.

velvet vigil
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<@&509691205798592532> Is the Friendly Fire Event broken?

empty cove
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why the hell are ALL pvp zones not announced to all players? seems everyone has different zones for pvp and they wait to attack when the uninformed enter the zone!

brazen crest
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I'm flying at impulse from another system I guess

native oyster
sacred terrace
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Swapping docked ships while viewing territory space drops you out of territory view and back to galaxy view for some reason

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Same with alliance help - drops you back to galaxy view

twin shale
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Mudd's captain maneuver not work with regular armadas

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Tested with and without, result same

mild orchid
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ŠŸŃ‹Ń‚Š°ŃŽŃŃŒ Š°Ń‚Š°ŠŗŠ¾Š²Š°Ń‚ŃŒ бота, но вывоГит ошибку

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I try to attack the bot, but displays an error

twin shale
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Every evening when new events starts happening this:

wise nacelle
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Commonly I will put up a shield only for it to not be there when I log back in a couple of hours later.

elfin storm
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I'm having problems getting drops from Armada I did 15 and only got five

keen surge
# elfin storm I'm having problems getting drops from Armada I did 15 and only got five

If you're talking sky the loot chest? These are only a guaranteed drop for the person who started the Armada, there is 1 additional crest randomly awarded to 1 other participant.
You're share of the credits for regular Armadas is credited directly to your inventory, though got exchange Armadas it is kept in your ship as cargo and needs to be recalled (and could be stolen by another player if OC.).

iron verge
restive summit
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I haven't been given a starter event ticket and so I can't start one of the daily events. I have raised a support ticket but it's not been answered and I am burning time to be able to complete it.

timber flame
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The g1 isogen refinery for me is not available starts at g2 i sent a ticket in three or 4 days ago. They have only said they turned it over to the developers. Im not sure what else to do. I have not been able to refine g1 ison in a couple days nerd the resources to grow. Any sugestions <@&509691205798592532>

zenith mural
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The whole game is buggy. Scrap it and remove your attempts at personalization.

scarlet oyster
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Marcus as captain attacking a cracked base will not allow you to attack

cloud hinge
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Those are not lvl 40

rapid geode
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Oh, that’s better

untold ibex
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Any word on when the log in issues are going to be fixed?

indigo cradle
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I’ve mined enough it can’t collect the rearward from the daily. Have tried restarting

empty marlin
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Over last week am receiving zero from amadas! Please help used over 5000 uncommon amada credit, and a huge amount of amada battles ,what’s happened?

brazen crest
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@indigo cradle try doing a few more and see if you can

empty marlin
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Just finish 2 in last half hour,zero

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Handle in game is Wolfeden303

twin shale
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Station targeting is broken for long long time, can't target station while its under attack.

odd flicker
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has the swarm lost his avatar?

twin shale
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TOS Krik activate in 1st round, not like in description

empty marlin
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No rewards for Wolfeden303 in around a dozen or more amada battles at least?why.

keen surge
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that rewards at the bottom only shows your share.

native oyster
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Hi! It seems as though Stonn's officer ability is not being applied to my Envoy. Pls help when you have a moment. Thanks!

native oyster
marsh shuttle
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I pull up the system view on a territory system, go to crew my Horizons for ISO mining, and I get booted to galaxy view with this error msg.

outer talon
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Capture Nodes do not count x3 anymore!
With roundabout the same amount of players we got less a little bit more than half the amount of points we usually do.
I counted the ships and compared the difference between 1 minute and we got exactly as many points as there were ships.
not a single bonuspoint for occupying capture nodes.

wicked vigil
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Game is very sluggish again!!!!

silent pulsar
outer talon
silent pulsar
velvet burrow
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The bug with the pvp damage events whereby a crew on ent lead by Leslie will get several times the usual points is defeating the spirit of the event and causes strange cheating. Please fix this.

sullen laurel
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Can't verify myself but this was uplifted in our Galaxy chat just now

sour notch
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Yep and another in my alliance

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Can’t believe I got it so wrong

broken stone
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i mine g3 gaz but nothin in answer one

analog badger
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im lv 29 tried to use speed up for graphic 2 and got no points bit unfair tbh as now i have used several speed ups and still nothing

ashen crow
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Negative points

harsh grove
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For Nr.1 shoud i mine rawore. But it count for Nr.4. So what is for Nr.1 .
So looks as some Bugs in the Event "who is the officer"

slate ferry
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There is a bug in the "Who is the officier" event. The English description says: you have to defeat 5 enemies in Imgra, while the German description says: Mine 1 g3 gas.

flint flint
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I have negative points too in graphic #3.

frosty viper
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Graphic #2 answer Harry mudd -task spend 1 speed up I have spent speed and repair speedup without earning points to complete event

ashen crow
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I have yet to see single arc with 0 bug/screw ups

sour notch
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The issue with negative points self resolved

vestal canyon
faint flint
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I clicked on a Federation recruit shards (500) and I got an error of session no longer valid then I lost the shards and did not get anything for Federation recruits.

vestal canyon
sour notch
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Not long I had restarted at some point too

native oyster
slender shuttle
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2 and 3 are bugged. Did the correct answers for both no points . Then did the rest of the options. No effect on 2, but 3 gave negative points.

native oyster
leaden sandal
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Are disappearing packs normal? The Harrison pack was scheduled for another 6 hrs or so from now, but after daily reset it disappeared. Normally I don't notice if this a thing that happens often, it's just the Harrison pack had my eye, and I was waiting to have expendable income before splurging

blissful copper
flint flint
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My score got even more negative. I suspect that it is caused by ship repairs.

blissful copper
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And now i spend tratanium in a building construction and got to collect the prize

honest gorge
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Having the same negative issue, might be when my ship returns with cargo

fleet aurora
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Raiding negatively impacted question 3

paper warren
native oyster
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And the First question , don't give me the prize

wispy spoke
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Speed up not working for me on #2 either.

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For #3, I was also seeing negative points but started a research that required par steel and completed the task.

spiral venture
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No points awarded for #2 event and #3 is negative points

vestal canyon
daring lodge
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Seems like a select few where able to kill NON eligible ships during the ā€˜Friendly Fire Rom: SLB’ to score 23m points per ship. Given the eligible ships where glad, argur and cent. That’s impossible !!

tawny python
tawny python
native oyster
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But thank you for the idea

vestal canyon
cosmic totem
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Who’s that officer #2 is bugged/doesn’t match the event wording. Requiring a building speed up is not the same as ā€œUse a speed upā€

tawny python
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I understand, but I did #1, #2, #4, and I'll later finish #3

naive thorn
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So I'm going to go out on a limb and say parsteel contributions aren't considered spending even though tritanium is.
UH-HUH. get a grip.

flint flint
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A parsteel contribution to your alliance should really count to avoid screwing up your building schedule.

naive thorn
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Accuracy seems a tad off.

cosmic totem
naive thorn
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The bug is the one creating the description. šŸ˜‚

strange field
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Game crashed during an enemy takeover of 30 minutes 4 times.

Even with ships in enemy system I was not able to see inside.

Restarted the game 6 times for a 30 minutes takeover.

lilac nimbus
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I have a problem that’s going to prevent me from completing The Who’s the Officer event. Part 2 is Mudd and I need to use a speed/up on a building. My problem is that I am camping at level 29 to achieve certain goals like fully tiering out my Saladin and having all of my skills trained out before starting iOS 30. I completed building out all of my buildings prior to TNG Arc 1. Part 3 of this event requires spending 1 parsteel. Since parsteel is primarily used in building construction I can’t complete part 3 as well. Does anyone know a work around so I can complete this event?

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I have tried using other speed ups to complete but they do not work as the event requires you to use a building speed up.

tawny python
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I had the same issue last time, I was sitting at 28 to catch up all research, I bit the bullet and went to 29. Either you do and complete or you don't... $hitty $copely logic.

lilac nimbus
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Yeah but the problem us that it's crucial for game play and development that you camp at 29 because of all the crystal that is needed for training and turning out my Saladin.

tawny python
wispy spoke
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They want you to spend money. Believe me, I complained in the first run of event and they basically said ā€œtough luckā€. When they changed the wording today, I thought maybe any speed up would work but clearly they didn’t change the code. Also, on second run of event, the higher levels had to do same activity. They complained BIG time because many of them don’t have the rss to start a new building.

lilac nimbus
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Seige Warfare requires a shit pot full of crystal to train + all of the crystal needed to train specialized Federation/Klingon/Romulan Skille on your Combat and Galaxy trees. I have all of my Sally Modules built out to tier 9 now with the exception of the two weapon slots and the impulse engine. Hold up for these is the amount of crystal and titanium to build out and train out. I've a cure tally hit build the next ops center before and somehow it another always seem to hit the complete button once the ops center has finished building out. That always causes problems as you end up moving up a level before you are ready.

golden quartz
keen surge
golden quartz
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Looks like you were right, though. It was falsely bumping up his officer skill.

The least it could do, if it's going to have this error, is actually apply the enhancement it says it's applying.

I wonder if it's doing this for every officer ability.

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To answer my own question, warp speed is 10.6, as opposed to 8.5.

So, it looks like it is falsely bumping up officer skills.

keen surge
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Neat.
And while I agree it should still be fixed, given the track record and time required with bug fixes from Scopely I feel that understanding bugs is much more useful to us players 😬

abstract charm
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Who's that officer? Is wrong us German translated and there are errors in the tasks in graph 1 and 3, despite correct solution is in German something wrong as a task for level 25

keen surge
# muted cairn Scotty

He's not asking for the answer. The German translation for some of them is wrong, an example further above where it asks you to Kill hostiles in English, but to mine gas in German.

torpid patrol
keen surge
# torpid patrol Erm.

Try spending some Parsteel (not contribute to alliance), I think others have reported that it still worked for them despite the negative.

hot vortex
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Server 9 is in it's 3rd day of the merger events and now we can't login to the game to complete the events.

mellow apex
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I have just upgraded one of my defence platforms and this hasn't registered against my dailies for power creep..do these no longer count?

abstract charm
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Graphic 3 finished when starting a research on steel use

keen surge
floral plank
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My armadas directives don’t count on the monthly event. Anyone knows why?

wispy spoke
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Eclipse armadas don’t count

frozen otter
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Hello the answer to Mission 2 is Harry Mudd.
Unfortunately, a small mistake was made in the translation because the word "building" is missing in German.

spark spoke
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I just got this

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Is maintenance now?

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Logged in after a few tries

next agate
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Hi, I can't do the shape mission with the first officer, Captain Tilly. Gas 3* not working

tawny python
half sphinx
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Hey Scopely, when are you planning on fixing the one day shield issue? 🤬

prime scroll
#

checks events….. still no Jelly Skin event I see 😔

uneven pulsar
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Is Scopley issuing a free ticket for the faction event today, as you did yesterday?

elfin storm
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I went through the who officers and didn't get a bloody thing

hoary violet
sick bobcat
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So I bought the 49.99 franky a warp core pack thinking I could tier it up but Im lvl restricted till 39 ops. I mean cmon mopely if im spending 57 dollars i should be able to use the fucking warp core!

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And i get another at ops 39 šŸ˜‚

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Dicks

native oyster
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Ships getting stuck in battle and unable to refresh nodes without clearing localisation data. Localisation data clear only fixes the issue for that moment. Issue returns when trying to refresh a different node in a different syste. S157 public beta,latest version

fierce elm
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Ships showing idle and not joined into the TC

steady rivet
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Game quits ships trip whole thing wackadoo have to restart every minute and a half

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😩 😫 šŸ’©

opaque isle
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Mark 2 coil for the Franklin won’t register to upgrade ship

charred thunder
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What ops level are you??

mild pagoda
keen surge
rigid shard
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not sure if anyone told you, but we don't actually set ship locations

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so throwing error messages for faulty coding is redundant

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and clearly a bug

halcyon jackal
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I'm having that same issue

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I can't move my horizon. I can't recall it to my base. I can't relocate my base. I'm stuck in this system

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I can't participate in armadas because crew is on horizon.

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I even Uninstalled the game

native oyster
rapid plover
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Armada event scoring is broken…AGAIN LOL

unreal mica
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This bug has been plaguing my alliance. It seems anyone who has hit level 25 since the most recent patch is unable to refine Grade 1 iso. We're at the point where buffs are dropping because half of our level 25+ players are affected by the bug.

charred thunder
unreal mica
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it is not, i have scrolled to the max on both sides

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This is the other issue that I have seen a few times this week where my 3 chest option is missing. No amount of restarts or anything seems to bring it back

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I haven't been able to find much online on either of these bugs, there is part of me wondering if somehow its just our server that's messed up

native oyster
unreal mica
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I have the first case was immediately closed saying there was an unknown ETA and that it was forwarded to "our team". I created one just now for the missing chest thing

brazen crest
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Your timers are off. They're supposed to end at 4:00 for me

cedar halo
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I have taken rom ship structure from level 5 to 7. No changes in tri or dil to upgrade

keen surge
native oyster
keen surge
native oyster
unreal mica
keen surge
# unreal mica We have improved Iso 2 active although not for much longer because of the first ...

They need to activate it every week after takeover finishes, so gaps do happen, especially if someone forgets 😬 (though I believe that it also allows you to refine an additional time, so it can be worthwhile to deliberately not activate straight away, give everyone a chance to refine the double chest before activating the service and switching back to improved version that operates on a separate cooldown).
If it was definitely active though when you last looked, will need to send it though to CS (maybe with a screenshot of the service active too), though you already know how fruitful the can be..

unreal mica
ivory raven
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Refresh now button is still broken. This happened twice during Wesley event. Restarted the game for 7 times, cleared localization and reinstalled the game for once, neither work. More than 12hrs before the event over, my plan was to refresh until I have 3 more 12hr rare events (have 5 mission slots in total) and I can get 750 more points without using speed ups. Now I can’t. And This will affect my ranking for sure(currently 2nd place but can drop to 3rd even 4th easily). Pls fix it.

smoky hound
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There is a bug in the game with the cargo of the ship. Found it on Stella using a bunch of Stonn and Pike. Stonn increases the maximum load and Pike increases the team's abilities. Visually, everything looks like this with the volume of the cargo, but in fact, it is impossible to completely fill the cargo! Look at the screenshots you can check it yourself.

keen surge
sick bobcat
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Critical success you get nothing šŸ˜‚

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Mopely!

naive thorn
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Oh for..... Here we go again.

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"No worries sweetie, Stella is just helping the Kehra get back home."

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Scopely: "The game is working as intended. "

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"Can we get a hose hooked up to the cold fusion? We need to seperate these two."

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Do you ship these two?

naive thorn
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We can call this a 'bi-hulled' construction.

elfin storm
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I'm trying to do an event but there's a glitch I'm not getting credit for my kills please assist

uncut lake
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What event, what ship you use, what are you trying to kill..... Hard to assist when you give zero infos

tawny python
elfin storm
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I wanted to do officer Exchange well they didn't me credit for it

native oyster
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Event not counting!!

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Just repairs do šŸ˜…

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Skynet all over 🤣

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Crochet time then šŸ˜…šŸ‘

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Well false alarm 🤣🤣🤣

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Wrong ships šŸ‘šŸ¤£

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These ridles are getting better šŸ˜…šŸ‘Œ

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šŸ‘

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Kirk excited driving a bortas for the first time šŸ˜…šŸ‘Œ

frigid sphinx
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Hello. I purchased a $50 pack of the Uncommon Event Tickets (the 180 tickets for the ticketed events) this morning at about 9:45 am MST, but I did not receive the tickets. Google Play sent me a confirmation of my purchase, which I sent a screen shot of to the in-game support services. They have not responded yet. I bought that pack to use the tickets on todays events. If you could please have support check on the issue I would appreciate it. Thank you.

native oyster
frigid sphinx
spark spoke
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Hi, just dissapeared the Stella bp for 100 credits

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One my account only apparently, other alliance members cinfirmed for they is stiill appearing the stella bps option

spark spoke
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Raised ticket

frank garnet
# native oyster Well false alarm 🤣🤣🤣

Well, not exactly a false alarm Kyle.
The Fed Officer's Exchange event: I didnot get points whenever I put my ship in hostile faction hunting mode.
However, if I actively hit any hostile, then it works ok.

And its kind-of unfair of Scopley to do that actually...no matter who hit whom, I brutally obliterated my hostile by torpedoeing him + in the process, one red shirt was also killed...so I should get the points.

keen surge
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Afk farming points hasn't been working for a month or so.

frank garnet
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TNG Officers - Strength in Numbers events: I got points on the first pull of officer shard sets for the monthly alliance event but didnot get the points for the same for the solo event....even though scoring parameters for both events are the same.
However, I did start getting points on both events, on the next pull.

frank garnet
remote creek
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I’m not able to raid this player for some reason. There shouldn’t be a limit for a lower level playing trying to raid a higher level player. Thanks.

keen surge
frank garnet
keen surge
frank garnet
proven bridge
#

At the end of Up in Flames mission, it has Azetbur talking but using khol's avatar.

native oyster
proven bridge
tough lark
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I won 18 wesley shards yesterday and collected them at reset. However, I didn't get credit for 'strength in numbers'. I'm thinking i collected them too soon and due to some delay, the new event didn't start before i collected them? Has anyone run into a similar issue before? I put in an in-game help request.

native oyster
velvet burrow
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No maximum was shown for the geordi pulls for the ticketed Officer Exchange Program event buf Geordi disappeared. I demamd compensation since i would not have spenf tickets had i known

velvet burrow
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Three pulls between both runs of event it seems

native oyster
tough lark
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i did. I already put in an in-game help request so I am wondering why you are advising me to go there?

tough lark
native oyster
tough lark
#

ah ok, thanks!

native oyster
#

New record: game freeze or crash 10 times in hour. Since the last update it is unplayable

silent pulsar
steady rivet
#

Officer exchange not showing points

hollow falcon
#

I put up a 12 hr shield and was raided before the shield expired.

frozen burrow
#

I never use 12 hour shield. To often was down before time was up and Dopely's response is... sucks to be you.

tawny python
tawny python
spark spoke
hoary violet
#

it doesnt appear after you build stella

hot sparrow
#

or built a stella?

spark spoke
spark spoke
oak tapir
#

I refined it but o funny have the transwarp cell to travel to token space what gives!?! Please help with this glitch

#

*don't

#

And I've restarted the game

spark spoke
#

I got also 4 tokens of tritanium, no traswarp cell from the yellow token from ferengi

hot sparrow
#

it a chance. not a guaranteed

hot sparrow
spark spoke
# hot sparrow put in a ticket then

I did, provided explanation and screenshots, got an answer that is not clear what I report there. Thats why I came here back, maybe there are developers around and see this.

gleaming shale
#

FAQ in-game says that Alliance help takes off 1% of initial time required. I thought the intent was to not make it dependent on when the help came in, regardless of when speed-ups are applied. I am seeing it take off 1% of current time remaining. Is this a bug or just poor design and incorrect documentation?

bitter ridge
spark spoke
#

Did dissapeared like 18 hours ago from shop. At that time I tried Sally with borg team to kill Rogue surveys, maybe that caused the bug.

#

I don't remember ecact combo, I tried a few.But for sure was 5 of 10 as captain

bitter ridge
#

I don't know then sorry

oak tapir
#

@bitter ridge any solution for my issues

bitter ridge
oak tapir
#

I don't have the transwarp cell after I did the borg refinery

bitter ridge
#

Have you returned to base, the borg antique goes in the ships cargo bay

oak tapir
#

Yes I did the refinery

#

No cell

#

Hence the 4d wait time for the refinery

bitter ridge
#

All I can say is what you get is chance, do you have a SS of what you got?

oak tapir
uncut lake
#

There no guarantee to win those special warp cell when you refine. Only a "chance"

bitter ridge
#

Do you have a SS of your refinery pull?

#

This is what I got from my last antique refine pull note no cells

#

Those cells are actually useless to me I prefer getting the RSS tokens

oak tapir
#

Unfortunately not because I thought it would immediately add it to my stock however it's not there

#

I've been searching for 3 weeks for this thing I finally get it and it's ghosted on the server

keen surge
#

More often than not you don't get the token. Did you actually see it listed in the rewardsb after you refined the token, or just in the screen where you do the refining?

oak tapir
#

Yes I saw it

bitter ridge
#

Without being able to see your refinery pull, best advice I can give is contact CS and they will be able to see if you did get what you were meant to get and gift anything that was not added

oak tapir
#

Which discord

keen surge
oak tapir
#

I don't have permission to chat in either room

elfin storm
#

I did not get the tickets for
the events

keen surge
#

@oak tapir are you sure it's the right cell and wasn't the one for Torra Sedra?
And no.. you don't chat in FAQ, it tells you how to contact customer support..

oak tapir
#

Yes it was the right cell

keen surge
#

Ok. Because there's two of them and they'll both be fairly similar looking.

oak tapir
#

Well I don't have either in the inventory

keen surge
#

All you can do is contact customer support and they'll check their logs then.

native oyster
#

italian version

#

only wrong "top reward" in the alleged crystal variant ticketevent

elfin storm
#

I'm sorry to complain but I'm not getting credit for my kills

native oyster
#

<@&509691205798592532> are there any escalations ongoing regarding the ticketed events?

pulsar mist
native oyster
#

yes

pulsar mist
#

How is it wrong exactly?

native oyster
#

Final reward

pulsar mist
#

Too little trit in final reward and bugged title?

#

Massive headache rn, not on point. Sorry if missing the obvious

native oyster
#

"bugged" (archive) title and ore instead of crystal. as well as picard instead of data

pulsar mist
#

Thanks, will shoot it up the chain

native oyster
#

a real SOON ^^

pulsar mist
#

Sent it in, and thanks šŸ˜„

cinder viper
#

Who's the officer #3 isn't giving points

native oyster
#

Officer 3 wont trigger for me

#

Ive reset the game 3x

elfin storm
#

This is getting silly I must have a glitch a reset went back to the Swarm I'm not getting credit for it either can you advise

rapid fog
#

Me either.. completed officer quiz #3 twice having logged off and on again.

cinder viper
#

Three was bugged last time and I never got the rewards for it either.

native oyster
#

@rapid fog what level are you? I'm 19. I have to goto Nelve.

native oyster
stiff venture
#

Who's that officer doesn't show up in my events. Other alliance members can confirm the same issue

frigid mango
digital sundial
#

Who the officer doesn't seem to be showing for ops 29 and below.

frigid mango
#

Should be for level 10+

native oyster
#

I have it and I'm 19

#

but Question 3 wont trigger

#

The answer is stupidly obvious

digital sundial
native oyster
fossil jungle
#

Scopely sucks big time. Another bug. Travel with discovery and don’t get points in Anomalous Phenomena. Refinery - disgusting garbage for a year or longer.

digital sundial
#

It changes by the week. Sometimes there isn't a travel with discovery

leaden jacinth
#

No La Forge shards anymore...

#

Why would I want to cash in Nero or Kras, that can be easily obtained

fervent matrix
leaden jacinth
#

I did as well, but not after I cashed in a couple :)

high mirage
leaden jacinth
#

God forbid they will have 2 more shards for him :) Thanks Scopely!

frigid mango
sick bobcat
#

Sooo the refresh rates on armadas still sucks

native oyster
#

There seems to be a bug where people are getting bumped from armadas. In this instance, with less than 10 seconds to go I was "in" the armada. However there was no battle log and I checked with the armada leader. Even though the 4slot queue was full, and there were two people in waiting, this armada was completed with just three ships.

sick bobcat
#

#mopely

native oyster
#

<@&509691205798592532>

frigid mango
frigid mango
# frigid mango

Over 5 Hours now and still no 'Who's That Officer' event - 10pm in England and going to Bed - Please consider compensation for ALL of the rewards i could have got as i am NOT ABLE TO PLAY THE EVENT <@&509691205798592532> Come on get your act together Scopely

uncut flower
#

Lvl14 Who’s that officer event question 3 not getting credit for killing hostiles in Nelve

native oyster
digital sundial
native oyster
#

This is the official STFC Discord therefore they surely monitor it's chat traffic, also Mods do have the contacts that could help. Neither have bothered. They seem to forget that some of us are paying customers of Scopely and deserve more respect than having to wait 5 hours plus for a response. - How would they like it if the boot was on the other foot?

And i know others have complained as well but @frigid mango is the only one that i can tell that has put in a ticket about it and kept the pressure on

digital sundial
#

It is Sunday so maybe limited staff or day off

native oyster
frozen otter
#

Hello the event "What's That Officer" is missing for level 20-29 players.

granite sierra
#

There aren’t any epics to complete the event šŸ’©

wispy spoke
#

No ā€œWho’s that Officerā€ event for me (ops 29)

uncut flower
#

They fixed the question 3 kills in Nelve, now getting credit. Although you need to kill 10 despite the description saying you only need to kill 5

frozen otter
warm bay
#

<@&509691205798592532>--why aren't these missions keys in the bp event as it says?

#

btw i bought the pack to get the bottom row of rewards, and none showed

#

and before you ask, yes i completed all milestones

native oyster
warm bay
#

@native oyster --that would be great if i could post this there, but it's locked

native oyster
uncut lake
#

Keys were for op 30+. If you went op 30 recently, it might explain that you don't have them

warm bay
#

i hit ops 30 2 days ago

native oyster
#

they'll probably grant the keys if you explain everything fully šŸ™‚ an alliance team mate was in the same situation and scopely provided the missing keys

warm bay
#

ty

topaz fiber
#

Multiple people on server 25 are short by 1000 battle points to complete the overage event after maxing out all days. Is this a known issue? Or a shameless cash grab? Based on how battle pass points pay out each day, 1000 points off should be a mathematical impossibility.

wispy spoke
#

After completing today’s bp event, we should be 5k over for the last overflow milestone.

marsh shuttle
#

Scopely has FUBARed again.. server merger lost before event is over.

buoyant glade
#

Not sure if this is a bug. There are events I can't run because i don't have permission to play, because i didn't pay the event ransom. Additionally there are no targets to complete the armada event. Btw just curious, does your staff actually think this would be compelling, or even remotely fun? Have a marvelous day, signing off.

desert hearth
#

did you ever get an answer?

desert hearth
native oyster
#

just robbed of a lvl 30 epic. Was letting system pick max power and a guy at 1.106mil got in and my 1.120mil was bumped.

#

last I checked, 1120069 > 1106305

unique pendant
#

Not sure if this a bug or not but i cant mine courrpted data i have a botany and when it finish mining i dont see it adding

loud flax
#

Anyone else not get ā€œwho’s that officerā€ event … been checking all day, reboot, restart, clear local … still nothing

teal meteor
#

Wondering why in the armada event for the epic armadas the description is saying all the armadas faction and otherwise but only scoring for the factions

dusty cairn
#

I lost tokens for rare and epic armadas, several times. How? I started an armada and another player of another alliance started the very same armada about 10 sec before. This ended in him finishing the armada and me getting nothing but loosing my tokens. Happens 3 times with rare armadas and once with epic. the last two times I made screenshots. Will I get my tokens back?

native oyster
#

i know about the consequences of such actions. but yes, thats how madas were meant to be

dusty cairn
#

Sorry, but this did not happen several weeks before. And Kolping one in his Armada is one thing, but to let me start an Armada that is already taken to take away may tokens is just a way to make me buy tokens.
So, beside annoying respasn times during armada events, I now have to expect to loose my tokens. In an event?
Interesting, very interesting.
But thanks for your quick reply :thumbsup:

native oyster
#

it was you who clicked the start now button, wasn't it? šŸ¤·ā€ā™‚ļø

#

and it appears you knew about the competition about armadas, otherwise you'd have double and tripple checked

dusty cairn
#

Yes, but the Armada was NOT taken the moment I started it, that's why I started it

#

And, as you can see on the screenshots: there is a difference of 10 secs in both cases. So it seems that there seems to be an issue with a display delay, that shows the armada as untaken, even it it was already taken.
And that is a feature ?

native oyster
#

electrons are fast, but not instantanously. an old problem called serverlag, often appears when the ping already is above 100ms. basically a thing since telecommunication got invented

#

everyone gets salty when lag is the culprit

dusty cairn
#

Nice excuse.
I understand, it's always the players fault and if not it's a feature
Thanks for the early Chat and enjoy your day with a good start into the new week

native oyster
#

it is monday, nothing enjoyable here šŸ˜…

#

no in this case the event was BS and physics said no

young skiff
frozen otter
keen surge
# dusty cairn Yes, but the Armada was NOT taken the moment I started it, that's why I started ...

I'm pretty sure you are meant to have a warning when starting an armada that is already started, in cases of lag these warnings tend to fail (and you can even start an armada that your alliance has already started, something the game won't actually allow).
Send your screenshots through to customer support in game and tell them that the armada wasn't started when you started yours and that no warning was given. I can't promise that they'll refund you, but I have heard of others getting the directives back before.

dusty cairn
#

@keen surge thanks for your commentšŸ‘
The very moment I saw your comment I was informed ingame that I got my tokens refunded šŸ‘

keen surge
#

Hah, brilliant šŸ˜†
Some people are too jaded from Scopely unfortunately and forget that they changed the way this works specifically to try and avoid this problem.

frigid mango
#

15 hours into a 24 hour event - AND STILL NO REPLY or sign of the 'Who's That Officer' event. How are we suppose to know if they don't give us the event. Really disappointed with this discord and Scopely

#

Off to work now and will not be back to complete the event now if they do sort it - Compensation required for ALL rewards that i could have got

gloomy tusk
#

Guess the officer event #4 Krell completed task and no reward see pic, also #1 is in conflict the anomalous phenomena event

digital sundial
gloomy tusk
#

Thanks

loud flax
brittle light
#

I didn't get the who's that officer event either

frigid mango
frigid mango
indigo raven
#

WHOS THAT OFFICER
why is the event missing for some people?

frozen otter
foggy blaze
#

Im level 29 and didn't get the Who's that officer event either. I put a ticket in. This was their response:

native oyster
indigo raven
#

well at least you got a response, giving the event later still puts those players at a disadvantage tho.

wispy spoke
#

Wow, I didn’t get a response

rigid shard
#

your product is bad and you should feel bad

digital sundial
#

@indigo raven they said reschedule for those affected. So if the event shows for only ops 20 to 29 then there is no disadvantage. As far as I can tell only ops 20 to 29 been affected

noble moss
indigo raven
#

its an obvious disadvantage because u cannot gain those resources during the picard event, it will be later when u can no longer compete in the picard event. hence at a disadvantage.

frigid mango
#

Are they really trying to wind me up more - Wish they could read and now they expect me to wait another 24 hours. <@&509690795536941056> <@&509691205798592532> Can you please help sort this out

digital sundial
#

Well shouldn't according to leader boards

indigo raven
#

spending uncommon & rare g3 counts towards the recruit picard event, in fact its the main way to score in the event. and u need both tritanium and dilithium to do those upgrades.

elfin storm
#

Thank you for everything you do

digital sundial
#

Okay. Well those that didn't have who's the officer it is showing on my end

#

But only for 7 hours?

olive sage
#

No events AT ALL up today. No dailes no Latinum Rush. NOTHING.

indigo raven
#

rip anyone that sleeps for 8 hours, bravo scopely, bravo!

digital sundial
onyx portal
indigo raven
#

military supremacy, easy pass on that one. one of, if not the most fail event scopely's ever run.

old bridge
#

BattlePass over? i completed all the dailys and i ended up 1000 points short. that dont seem right based on the past months i have done.

wispy spoke
#

Actually, if you can build one of the listed ships, it’s an easy event. You also get points for tiering up a ship. Just look at it this way - some people don’t even get the MilSup event. I used to get every month with CoW but I haven’t seen it at all at ops 28/29.

digital sundial
#

Erm okay 2 of each. One for 7 hours other for 24 hours šŸ˜†

merry drum
#

yes two. Good. We get double prize 4x2

#

maybe on purpose

naive thorn
#

Just in case someone hasn't checked their math.

hidden forge
#

In the 4th graphic one of the answers appears to be a system spelled Nilikino. What should this system actually be since Nilikno doesn't exis?

naive thorn
#

Only 1 point counted per in #3

#

Level 27, Server 22 for additional information.

naive thorn
#

Yep, verified.

olive sage
#

@digital sundial, yup. They popped a couple of minutes late.

dreamy frost
#

Picard’s captain ability is broken. No boost.

#

People are reporting now Pike’s captain ability no longer works

#

Confirmed. You broke Pike when you changed him to be like Picard.

wispy spoke
#

Picard’s captain ability won’t show in logs, just like Pike doesn’t show anymore. They changed that in a previous update.

dreamy frost
#

People are also getting less hostile kills per hull using Pike. This was intended?

wispy spoke
#

No idea on that one. I’ve tiered up Moreau since they changed the logs so I’m getting more kills.

native oyster
#

support ignored facts - less powerful ship included and they try to blame it on a visual glitch in armada control center - they did not even look at the images I provided!

#

Scopely wake up - and no, there was not use of staring anyone in. Armadas are badly broken and selection of ships is garbage and broken.

#

They closed ticket with no chance for response from me.

marsh shuttle
#

I took a screenshot of the scoreboard yesterday and the score for the last day hasn't changed since. You can see the date on this screenshot and if you scroll up to my previous posts, you can see when it was posted with the identical scores.

#

Rest assured that nearly everyone on Server 25 thinks it's rigged.

wispy spoke
#

So , they gave us double events to make up for the missing event. But for #3, we ended up with both versions. One that gives 1 point per hostile, and other gives 2 points per hostile.

#

FYI, these scores are after 2 kills.

digital sundial
brittle light
rose raptor
#

The spawn rate for armadas on S37 is still way beyond pathetic. Entire alliance spent all day trying to find targets to run, and couldn't finish the event, because there never WERE any when any of us looked. Ridiculous.

native oyster
native oyster
old bridge
native oyster
#

if you missed a whole day - it'd be a lot more than 1000 pts šŸ¤”

native oyster
#

There definitely is a bug somewhere. I guess the only thing we can do is help them pinpoint it. In our ac we have people daily saying how many points they have. If yours don’t match we can at least still remember what we did that day

old bridge
#

honestly i think i did not get credit for one day or a portion of it. I did the Eclipse all the way through and for a newly level 27 that is a pain to do.

native oyster
#

screenshot obtained from another player... 0 damage goes to far
pike moreau chen is already too strong, but please fix your hostiles to at least do 1 damage

keen surge
native oyster
#

still should never happen order

#

or why do you think hostiles ALWAYS attack first

keen surge
keen surge
# native oyster still should never happen order

They literally have provided a research that goes to -100% of itself, and you think that their intention is that -100% should offer less than -100%? Your opinion on it doesn't make it a bug..

native oyster
#

yeah, but i am still allowed to voice my opinion. šŸ˜›

keen surge
native oyster
#

there are soooo many reports in here that are not bug related, for example armada spawn rates

#

but when i worry about this games mechanics being abuse because of a lack of attention while implementation than thats bad?

keen surge
native oyster
#

i guess its fine to do 0 damage, but at least reduce the xp gained to 0 as well as it is with cargo

keen surge
native oyster
#

no cargo but xp

keen surge
#

So now instead of iffy auto farming XP with a small repair bill they can do 2 or 3 ships of iffy auto farming XP with a small repair bill. I don't see it as game breaking.
Go kill their fighters 🤫 though 50/50 they just don't spawn or stop shortly after starting anyway 😓

native oyster
#

it still does not feel good ^^

#

absolutes are never good, no room for balancing little things

keen surge
#

You've obviously not had to grind enough ship XP yet then šŸ˜‚
Leveling miners especially or the sarcophagus 😬 an alternative to just throwing lat at them..

native oyster
#

yes the botany was/is horrible, but next tier it will be able to 1 shot kill 17 seperatists which makes it soooo much easier ^^

and hey we now get ship xp for free on away missions ^^

keen surge
#

Sure.. If I did like 100 of those I could almost add an entire level to 1 ship..

native oyster
#

yeah, same with weapon upgrades on a ktinga right? one click a day ^^

#

you gotta set it into relation šŸ˜„

keen surge
#

Nope, just my K'Vort. I mean this is so much ship XP, I feel truly blessed. Maybe the terrible rewards to cost required should be a bug report, it's more game breaking than most of what people carry on about šŸ˜‰

#

Look at it just pouring in, the bounty.

native oyster
#

thats a common

#

gotta show me a rare or epic šŸ˜‰

keen surge
#

Oh, though I see I'm too tired too šŸ˜‚ 10 for almost a level 😬

keen surge
# native oyster gotta show me a rare or epic šŸ˜‰

Ok. When I get a 3 day mission that needs all of my very best officers to do I'll try and spot it 😬 they come around every day with ship xp?
Though you realise that if you'd argument is that ship XP is easy to get now that there's basically no reason to farm XP and people using this research is essentially pointless.. so either ship XP is a bit of a pain and should be made easier, or it's not and who cares.
Either way, work to get ready for 😬 complain in general.

native oyster
#

you said so yourself, most players don't get attacked by hostiles on mining nodes anyway, and those few attacks in augment space stop working after a short amount of time anyway ^^

#

so yes, that research seems broken and pointless (barot) xD

#

complaining once in a while must be! can't always shill like i did the last 2 months ^^

#

i was even happy with the armadaevent

steel gull
#

Armadas are bugged big time

cerulean ether
#

I legitimately tried to fix this thru support, but after purchasing this upgrade you can’t use the part it gives you. So don’t buy it.

#

It’s legit the wrong part they are trying to sell

native oyster
#

I posted screen shots of battle log and ship strengths after the armada and this is what the idiot support drone replied!

#

Scopely support are morons.

young skiff
# native oyster Scopely support are morons.

Blame the right person plz, the support is correct and has apologised for something that they can’t even change, it’s the devs that are responsible for those fixes, or lack thereof

#

Actually looking at your posts I should clarify that Leon was correct and this Melo guy was wrong, take it however you like, there does seem to be some wonky stuff going on with the calculation of power in the circle in your case

#

Point still stands tho, this isn’t something CS can change

thorn kindle
#

@cerulean ether those packs are a scam on the uninformed

#

The way they work is this. The pack only contains warp parts you have already unlocked through the normal mission chain.

#

It’s the same with the basic Franklin pack. If you got your Franklin through all the levels to t9 because you levelled ops and did the missions, then the pack will contain all 8 warp parts so you could build a second Franklin if you wanted and tier it to t9. But if you are say ops 24, and your Franklin is only t5, then it will contain only 4 parts

#

So pack content is entirely dependent on what ops you are and how far along in the missions you are. You cannot use then as a quick way to upgrade a Franklin or Franklin a for the first time

#

Scopely have probably scammed thousands of people like this over the last few years

#

You see the small print at the top of the pack itself.? Tier 2. That’s how they get round being accused of false or misleading advertising

gray pebble
#

Can anyone help me?

#

Who can I contact for my purchased items to receive?

native oyster
gray pebble
#

I'm not allowed to.

keen surge
gray pebble
#

Even for a glitch in purchasing? I'll have to try when people are awake

keen surge
gray pebble
#

Much appreciated

native oyster
#

Note the battle log and ship strength. The 1.120 ship shown 1st should have been in not the 1.106 ship. Both were in armada circle and joined and no stars were used

#

This is not the problem where armada shows wrong ship strength.

#

1120069 is higher power than 1106305 - so which should have been in armada?

#

ā€œBATTLE LOGā€ on lower right of screen shot

#

The screen Leon is talking about was never captured and never sent to support!

#

The player WhatAJoy also never got a battle log and confirmed ship strength AFTER the armada.

lucid vault
native oyster
novel elm
#

New bug. Never seen this one before server 196. Had merge today with 190

flint flint
#

Get every graphic twice in the guess the officer event. Giving the right answer is not picked up. Or is the description wrong?

#

It just started, right?

#

Didn't see that event earlier. It's indeed finished, but I didn't get it yesterday.

vague pulsar
#

Why are warp range requirements different for the same system but different ships? The survey ship is an Antares.

native oyster
#

Hi
Is there any chance getting the support group accelerated? I'm missing 180 picard pieces I won yesterday. Would be quite nice getting them counted for officer EBL

crisp bone
#

Graphic glitch when swapping ships, not gonna lie, looks kinda cool.

wintry heath
#

Anyone else notice that Ferenghi Traders are pretty much non-existent? Talked to quite a few people and most haven't seen one for 2 weeks now.

crisp bone
#

If you are warping home, stop the ship, immediately send it to a new system, then quickly press the view system button, you get this message;

pastel mountain
fathom wadi
#

Unless Chen has defected, the image on this Klingon Scout is incorrect.

misty shoal
#

I was holding my Picard shards win from the Recruit event until today for the Ranked event and when I went to collect my various event rewards today the Picard shards are gone.

misty shoal
#

I wasn't snoozing.

#

I've done it before for other events.

round thicket
#

Chat bug. I type goes through. Go out of menu back in disappears. Others say they can’t see it

south jetty
#

hi

#

does not open.

#

no duty.

native oyster
steel marlin
# misty shoal I wasn't snoozing.

Didn't the picard event end on Saturday/Sunday? If so you can only collect event rewards for up to 24 hours after they are rewarded.

south jetty
#

i will try now.

#

bacon

#

it didn't happen again. task does not appear.

#

mmbacon

native oyster
misty shoal
#

@steel marlin I've held rewards before and none of the event info specifically state when rewards expire... using certain reward currency yes but...

native oyster
south jetty
#

ok

#

thnks

#

Why is giving me such a big task?

keen surge
keen surge
misty shoal
#

@keen surge Aye, already been done, just tossing it up in a few places 🤣

keen surge
#

Well.. my answer includes an official Scopely response at least šŸ˜…

native oyster
#

threats - like I care

#

I never sent them the armada screen - broken record - idiots

native oyster
slender silo
#

They're insulting him! He's clearly spelled out that he understands the visual glitch and has done exactly what they are telling him to do so what he's showing them has nothing to do with the response he is getting. I would be so exasperated by now. But, yes, email them with all the responses to date so you can show why people are so frustrated with support.

native oyster
slender silo
#

I understand. But boy, I understand the frustration when CS won't bother to read the complaint and then scolds the player. I hate that players aren't treated like customers, rather we just seem like a bother.

native oyster
native oyster
native oyster
#

Scopely CS are all Borg

native oyster
native oyster
#

I tried but they really are idiots.

native oyster
native oyster
#

fyi: [5903481] help ticket escalation

formal spindle
#

2 questions. Is Bones' supposed to activate twice?
And why do the other Borg powers not show up on battle log?

#

Apologies for bad screen shots. I run discord and game on 2 devices.

odd flicker
#

Error localisation. On Russian: "2 ŃŃ‰ŠøŠŗŠ°", "3 ŃŃ‰ŠøŠŗŠ°","4 ŃŃ‰ŠøŠŗŠ°","5 ŃŃ‰ŠøŠŗŠ¾Š²","6 ŃŃ‰ŠøŠŗŠ¾Š²","7 ŃŃ‰ŠøŠŗŠ¾Š²". if(count<=4) then add 'а' else add 'ов' to 'ŃŃ‰ŠøŠŗ'

#

but this rule not for all words in russian

keen surge
#

Bones is listed, both maneuver and officer ability.

keen surge
formal spindle
#

Cool. Many Thanks.

twin shale
#

Is scopely planning to fix station targeting when its under attack????

placid sapphire
#

So, the blueprint research for away missions is, at best, not descriptive enough.

  • I unlocked blueprint research 30 days ago. I have checked every refresh and spent over a dozen manual refreshes since then.
  • I have gotten zero blueprint away missions
  • I am consort with both federation and romulan. I have access to 6 ship blueprints through faction stores.

What's going on here?

#

Is my account bugged? Is the research not accurately describing the requirements to actually get the missions once you've unlocked it?

wispy spoke
#

I’ve gotten blueprint assignments but no bps because it’s a critical reward. And the assignments are very rare.

cloud hinge
#

Cant click help or help all

thorny sierra
#

I've killed multiple scouts but not recieved any rewards

cloud hinge
#

Scouts drop like 80%
Had worse like 1 of 5 scouts
Next day 8 scouts drop in a row

placid sapphire
#

I've never even gotten a mission with a blueprint as a critical reward option. After what is 75+ refreshes of my away missions after I had did the research. That goes pretty far beyond bad RNG

twin shale
#

I am getting missions with BPs, but for 3G ships only and i am on ops43! šŸ˜„

summer swallow
thorny sierra
#

Yeah,up til a couple days ago I had never had a scout not drop messages
Now it seems to be similar to regular ships

#

which on the bueno scale is a no

twin shale
#

Where is FrankA? šŸ‘€

native oyster
#

anyone got a clue what they are trying to say?

#

So dense - I had already sent support screen shot of the battle log from teammate - clearly they do not bother to look!!!

native oyster
#

This is news to me - ships are not picked based on power but the order they show up by default?

wispy spoke
#

Nope, you can get bumped if you’re first one there. Sad that they don’t know that.

thorn kindle
#

Do you think any of those support team play this game? They are probably not paid enough šŸ˜‚

native oyster
#

Too funny!

#

if you get bumped from armada by bigger ship that shows up later - report it

uncut lake
#

Oh my god šŸ™ˆ,what game are they doing support for, because it can't be stfc...

#

Jess, honestly šŸ˜…

#

They can't be stfc support telling stuff like that right?

#

That s despairing

random hornet
#

Mining timer error, I've been seeing this all day.

noble moss
uncut lake
#

šŸ˜…

#

They are telling armada slot are first come, first serve šŸ˜…

noble moss
#

Use the STARS!

uncut lake
#

Star is king. To be sure a little one is not bump out when it s extra busy

#

@native oyster from official announcement, the day armada launch in October 2019

native oyster
#

i know it's just bad RNG...
but please make stuff like this impossible... a little more variety does not hurt

native oyster
uncut lake
#

The guy just don't even have the game Dowloaded šŸ˜‚ probably a temp usually working as candy crush support šŸ˜…

native oyster
#

Another paying customer driven away…

#

Busted!

muted cairn
slender silo
#

🤣 🤣 🤣 🤣 You are going to win! You have been so patient, but persistent. This is a lesson is Scopely CS management for all of us.

native oyster
#

working as intended apparently LOL

native oyster
fallen widget
#

It may not be a bug as such, just unlucky RNG.. But sick of seeing the same!

#

šŸ•µļøā€ā™‚ļø

terse canopy
#

Tell me when the opening of a new server for a new game?

still reef
#

Using Stonn on my Stella gives 164k as stated max cargo both inside and outside the station, but it maxes out at 140k for no reason I can see... Is this a known bug?

wispy spoke
#

Pike can’t be captain, you will get visual bug

cloud hinge
vagrant hinge
boreal aurora
#

I had 8 days to update my Operations Center lvl34. I sped up the process with 8 days in 3 hour units. Now the update takes 10 days.

proud schooner
#

I'm getting notifications of helps, but the helps screen shows all are 0/17.

high mirage
#

Apex event seems broken … 🤣

#

Keeps retrieving….

#

How the score count šŸ¤žšŸ»

icy venture
#

15 minutes have gone by and I am still waiting for the instructions to download.

civic flint
#

Same here

high mirage
#

It’s mining today šŸ‘šŸ»

slim tide
#

I did not get anything out of this

#

Server 45

steel marlin
#

@regal rock That is the Alliance LB event not, the Alliance Milestone event. @slim tide Switch your view to All Alliances, not My Alliance Members or look at the main screen for the event. Only the top 50 alliances (at least on my server) will get a reward.

#

Oh, I was just looking at the second screenshot šŸ™ˆ. The Alliance LB event really has no bearing on the Alliance Milestone event. It is rewarded from everyone in the alliance completing the Solo Milestone event each day and earning trophies.

slim tide
#

Yes we did when ever I get one of my alliance members to take a pic from theirs I will seen it to you

tawny python
#

Don’t the two events score differently? So 800k in one event isn’t the same as 800k in the other.

slim tide
#

This is what the others in mine alliance got

#

Yes

#

Ok thank you

native oyster
#

Guess my teammate must be lying - at least thats the implication by support - after just admitting to being wrong. This is insulting.

#

Thats it for me - leaving game and discord - this is how you should expect to be treated.

steel marlin
#

I am confused. You are asking for compensation because an armada leader stared 1 or more players and you were bumped out of an armada because other more powerful ships were in the armada and/or all spots were stared?

narrow creek
#

Here is one for you. When an alliance member leaves, anything they have contributed towards the next level is gone from the alliance. Now they dont get back what they donated. it just gone, like they never did it. but there is no way, according to Daniel in customer support for the alliance to get this back.

#

The only solutions we were offered was the link to this discord and the link to "maybe" have it answered on the next podcast if we filled out the form.

#

What I am saying is if they get taken away from the alliance (which they shouldnt) then they should be going somewhere. They dont. Scopley just takes them away. And that is wrong.

native oyster
#

Simple answer is do not contribute to an alliance you aren't going to stick with........

narrow creek
#

Then when he dropped tags, we lost everything he just did.

native oyster
#

Ah. Sorry to hear that. Was assuming it was a player shifting arounfd

narrow creek
#

there was someof that too, but we cant loot his lat.

native oyster
#

Thats normal procedure where I'm from

#

But does not account for the lat.

narrow creek
crystal star
#

Let me know next time. I'll spend days draining šŸ™‚

copper cliff
#

I got raided today and lost a lot of rss(?) while I had a shield that should have lasted until about 7:00pm. This is bs having a shield set just to get raided and lose everything.

keen surge
slim tide
#

No

keen surge
#

Very odd then šŸ¤”

hard apex
#

I have no doubt that this has been brought up before, but why is the Stella power different when docked vs undocked? Mine shows 560k docked, but 700+ undocked. I could understand if it was lower than docked with station protection, etc…

keen surge
naive cliff
#

I need help. Im locked out of my account

native oyster
azure sable
#

On iPad, I’m unable to summon Ship F. The summon button is covered by the system label.

rich burrow
#

So I purchased these chest last week and noticed I’m only getting credit for one and not getting the resources from the June elite chest can you guys help with this problem I would appreciate it

nimble void
#

Fix your god damn RNG system scopely šŸ¤¦ā€ā™‚ļø 300 Ultra pulls not a single full officer drop. This would be last time i pay until the game get fixed..cause its not interesting anymore to Buy in it

crisp bone
#

This had me annoyed for a minute. 2 armadas showed like this. Realized later that is was a graphic glitch, and the loot icons were just invisible. Reload of the game fixed the graphics.

vapid mantle
#

Bug!

If you are in territory system level you go to loot your boxes or event. If you go back normally you go to the system.

** You now go back to galaxy with a message system level not permitted.**

fallow parrot
#

After hitting the free button when repairing my ship, I got this warning. Has happened twice this morning so far.

astral orchid
#

This should not be happening, 6 of 10 ability is vs. armadas....

keen surge
icy venture
#

Screenshot 2021-07-02 16.28.39.png Why does the game frequently switch to maximum screen magnification when I change to the view of a different system? This happens particularly often with Borg, Swarm Cluster and Territory systems but it does happen with others too. It is dangerous if this happens in a system with a bounty hunter, guard ship or enemy vessels because you have such a limited view of what is around you until you have had the time to reduce the magnification.

echo loom
native oyster
#

Hi. When you have Discovery somewhere in space and choose "Manage" ship. You can't recall it to station =without= using micellium.

edgy compass
#

Scopely how on earth does my base get hit and drained without one notification? My notifications are set to on. Fix your bugs Scopely. Please don’t leave your software in Beta test. Let me guess you don’t make enough money to justify a software overhaul. We all know that’s rubbish

short axle
#

Hmm.. Just got battle-pass points in Borg space. Bug for next event maybe?

#

Server 173

#

EU

wispy spoke
#

I saw same bug today. Getting weird banners and bp points

drowsy mortar
#

Is there some reason a ship on dry dock D can’t attack a station? Tried an envoy and a legionary and they both look like they start a battle but don’t do any damage, don’t take any damage, don’t take any loot, and don’t show in battle log. Tried the in game support but they seem uninterested

native oyster
drowsy mortar
#

I tried multiple ships. How would the crew matter?

native oyster
drowsy mortar
#

This is my crew if it matters.

versed verge
#

Are other Teams having issues with L25+ members mining IsoGen 1* after turning on the ā€œImproved 1* IsoGen Refineryā€? We have a number of L25+ members, some that were able to refine IsoGen 1* before turning this Service on, that can no longer refine IsoGen 1* (they can refine IsoGen 2* & 3*).

thin solstice
#

not sure this is a bug yet didn't know where else to post... Stella issue...

#

When unlocking the Stella with research you have to kill Eclipse with a different ship (cause you have to earn bps). you can only kill so many and takes forever, so i decided to speed up the process and buy the Unlock Stella (which is limit of 1) once i built the stella the option of opening the chest to get bps went away. Really do not think that is right as now there is no way to unlock a 2nd stella.

native oyster
thin solstice
native oyster
thin solstice
#

My husband has two stellas but he never bought one, today he has an option to buy a third.

#

ok so i guess i need to be patient as wait for bps in an event? as so far i have not seen it happen

#

I am only 30 bps away

fierce stag
#

I hit a player, and lost all cargo, including protected cargo. Support was able to confirm it was actually lost (not just a display glitch), and said they returned the protected amount to my account. I searched through this channel and saw others have reported this bug as well.

prisma prawn
#

iOS - latest update for OS and Client - was participating in three armadas - 1 run by me and two others I was participating in - UPDATE - error seems to be repeatable the error pops up when marking ppl for armadas

keen surge
fallen wigeon
native oyster
#

Attempting to refresh a zero node which i was on in lixar. [x -287 y:89]
looking like sync issue. localisation clear sorted it.
Assets were extremely slow in loading for about 15-20 mins prior but no memory leaks for a fair while xD
S157 public beta, latest version

royal turret
#

The loc is not working at all on cell networks on all of them please fix it

terse canopy
#

Tell me when they will turn on a new server for a new game?

radiant quest
#

Any suggestions for this !

#

ITS KINDA BUGG

native oyster
lethal sorrel
earnest delta
#

I just finished scrapping my maxed Mayflower which took a week approximately. When I clicked on the icon to receive my rewards payout ,an error code flashed on the screen. Now my Mayflower is gone and I have received nothing for it despite restarting the game several times. This isn’t some extra envoy we’re talking about. This was a very costly ship to buy and upgrade over a long period of time ,and I need those resources to upgrade my Enterprise. I put in a help request in the game but that rarely seems to help.

spiral lintel
#

HARRY MUDD. When fighting eclipse armadas when he doesn't activate I'm firing 16 shots in the first round. When he activated I'm only firing 20 shots in first round. Shouldn't it be 32 shots?

#

Firing pattern in 1st round for a Stella is Kinetic 2 and energy weapon 1. There are 2 energy weapons and 1 kinetic. It seems that according to logs the kinetic hits 8 times and each energy weapon fires 4 times totaling 16 shots fired for 1st round.

Now when HARRY MUDD has activated it shows 10 kinetic shots and 5 shots per energy weapon

#

This should be 16 kinetic shots 8 shots per energy weapon so this equates to 32 shots in first round.

Clearly a bug @Moderators for the devs to look into

twilit grail
#

@pearl trench <@&509691205798592532> there seems to be a issue with the private message system in the game. I had a player message me yesterday and never got a alert with a red 1. Luckily I read his pm today 21 hrs later.

opaque ermine
#

I've been having trouble uploading a copy of my player id into a ticket

oak tapir
#

I don't have this in my inventory

#

I did the borg refinery again and I got the ss this time

#

Please help

harsh bough
oak tapir
#

Done

native oyster
#

Means ur base is running away šŸ˜‚šŸ˜‚šŸ˜‚

keen surge
# spiral lintel Firing pattern in 1st round for a Stella is Kinetic 2 and energy weapon 1. There...

You're overlooking that you already have 300% bonus shots vs eclipse enemies. He isn't doubling your bonus shots, he's adding to the bonus on your base shots.
Doubling shots means +100%, so you're essentially going from +300% to +400%. Kinetic is 1 weapon that fires twice and energy is 2 weapons that fire once each, so round 1 base shots is 4, double that is 8 (increase of 4). 300% bonus is +12 for total of 16, and combined it's +16 for a total of 20.

spiral lintel
keen surge
#

Scopely never explain much 😬

thorn kindle
#

It’s a shame we can’t test and contrast Harry mudd on other ships, but I guess it wouldn’t matter as there’s no other ship around that has the same inherent effect as the Stella vs specific enemies

#

Because to me, Stella fires 1 shot that lands 4 times. Not bonus shots vs Stella enemies as Order described it. But a quad shot… a MIRV in effect….I didn’t remember ever reading a real description on Stella when it first came out on how this worked. Or the way it was intended.

#

And in that case, mudd may double the weapon shots, but the doubled weapon shots are not treated as they should be, as quad shots, and instead are solo shots

#

So, subject to interpretation, Harry mudd IS bugged on exchange enemies as the extra shots he provides are not ā€˜enhanced’ in the way that they should be

#

Tho ofc, scopely will always interpret reports like this based on whether they actually have to do any work or not. So if we do even hear back from the devs, they are bound to say it works how order says……

granite drift
#

Your names for your shields are misplaced again. I put a 8 hour on at 2 am here. Notification on my phone says it will expire over an hour ago. It is currently 5:40 am here same day. Please fix your shields. This is the 3rd that has popped early in a week.

#

Tickets don’t help because all the responses are ā€œthe logs sayā€ well the logs are wrong. And I have proof of that. Just not is SS form so it didn’t happen according to customer support.

keen surge
#

The only way it would be bugged is if you expect them to multiply together, which considering how pretty much everything else works in the game you'd be reaching a bit..
As per pretty much everything else in game, increases are on base numbers. Doubling the shots of the base number, 300% bonus of the base number.

thorn kindle
#

Let’s say it like this then:

#

Weapon mount = fires once (charge/recharge defines when)

#

Each weapon mount usually has 1 or 2 shots

#

For Stella, vs exchange, this weapon mount becomes a weapon mount with 4 shots

#

So again, subject to interpretation, mudd doubles the shots of all the weapons for the first round

#

It all depends whether you consider the weapon shots bonus before or after mudd ability kicks in

#

It’s not unreasonable to consider mudd ability last. It’s not like it would be exceptionally overpowered either as it only happens vs exchange for the first round

#

For example:

#

We have crew abilities that increase weapon damage, and we have crew abilities that just say damage, and they do work in different ways. Stuff that says weapon damage we know is only applied the the base values listed when examining weapon mounts

#

If mudds description actually said ā€˜doubles the weapon shots’ instead of just ā€˜doubles the shots’ then I’d agree with you

#

But it doesn’t, so it is ambiguous

keen surge
# thorn kindle We have crew abilities that increase weapon damage, and we have crew abilities t...

Damage increasing officers are either % of base or flat value with no increase from other bonuses, so I don't see this as an argument as neither multiply with the other.
Bonuses increasing bonuses is the exception, not the rule. To assume that these bonuses would multiply with each other when the norm with these mechanics is that they don't is silly..
And it has doubled the shots, the base number of shots, as is typical with bonuses.
And many things in the game are ambiguous, but again general rule of thumb based on almost every other bonus in game is that they don't multiply each other. Protected cargo, total cargo, warp speed, impulse speed, damage bonus, mitigation bonus, piercing bonus, damage reduction, hull health bonus, shield health bonus; all on base. There's a small number of flat value increases that do get bonuses applied on top of them, everything else is on base and it's very reasonable to assume that double shots and +300% shots would also be on base, to say that it's a bug because it operates in this very standard way for this game is not reasonable šŸ¤·ā€ā™‚ļø

summer swallow
#

Scouts giving out nothing again! Big issue

cloud hinge
#

Events missing

dense quartz
#

Help me please. My discovery dont want to return. Please help

#

HELP! !!

#

I try everything but disco dont want to return

unreal jungle
#

Have someone kill it

#

Soo.... are they going to fix the faction hunt?

visual wing
#

For the pledge your independence event, it appears that the 150% bonus is not being applied when attacked by the automated ships that attack you when you are at hostile status or worse

Edit if I attack it instead of waiting for it to attack me then I do get the bonus

upbeat locust
#

Not all values in the battle log have number formatting commas applied to them. Why?

native oyster
#

my math and this faction event doesn't go together... maybe its just the base points that are wrong displayed?

visual wing
#

If I am on a mining node and I get attacked by a hostile, I do not get any cargo from it. If I am not on the node I do get cargo.

vivid hare
#

Running into a bug involving Armadas, I’ll join an Armada be on the list, the count down occurs, but Nithibg appears in the log and no damage or animation occurs to signal I was in an armada. It seems to be tied to Exchange Rares not uncommons. Extremely frustrating when you are trying to build up your Stella as well as help your alliance.

native oyster
pallid raft
#

Rewards line doesn’t show Romulan icon and doesn’t credit Romulan faction rep.

native oyster
pallid raft
#

Thanks, that fixed it

tawny python
#

You’ll want to delete your ss from discord, send it to support in game. Discord can’t help on stuck ships.

obsidian wolf
#

Is this normal ? Or is it missing something

sick perch
#

šŸ‘

pale carbon
#

Can we please do a Node reset/Hostile reset during the maintenance... Far too much clutter and broken stuff that needs cleaning up... Haven't had a clean up all year!

proven crest
#

Its not a big issue but ...

#

Really wanted ore ')

buoyant ridge
#

Your alert system sucks. I was under attack for 27 minutes before the first alert popped up. Distracted by your survey no less. Truly aggravated. Both by the delay, and by the fact that the reserve savings isn’t reasonable for gameplay. It takes so long to assemble materials, that you effectively question if it is worth bothering to return to play. Right now, I’m probably going to because I enjoy the alliance, but if it weren’t for that, I would just stop.

polar dune
#

Servers still up, whats happening to the maintenance?

dull mantle
#

it is bugged!

#

and there it goes..

cloud hinge
#

@keen surge
Told you its bugged, finally fixed, likely bcs. Enough complains La Forge not working

ā€žFaction, Romulan and Klingon Survey Hostiles below level 40 are now properly classified as faction hostiles, so that faction related buffs work against them. ā€ž

keen surge
floral plank
#

@pearl trench

#

Don’t call it done with the maintenance yet

#

The away mission rewards are missing

nimble void
#

Nice update, rewards are nothing

marsh kayak
#

My dailies don't count the points on completion

fresh stump
pallid flint
#

<@&509690795536941056> Fraction mines does not count for dailies anymore. Bug ?

plain oar
#

After latest update

marsh kayak
mossy radish
#

Falling in love when see new ship šŸ™„

marsh kayak
rapid geode
#

So where’s this 8h shield?

ancient creek
#

TOS ARC 2…. Someone need to redo copy paste 101 and text revision 101 classes

silent pulsar
#

Scopely, a kind reminder you should have fired this guy previous month already when he made the same mistake 🤣

#

And a new record: bug spotted within the first minute after logging onto the game

ivory raven
sour notch
lilac nimbus
#

Has the update not been rolled out to all servers yet? I live in the Athens Grorgia area and have an iPhone 12. When I check the App Store and choose my profile I am not seeing any STFC updates as I have in the past.

hollow badger
#

Is that a visual bug? The system says it needs 47 warp range.. but in the second Is the ship Iam in that system and the ship says it has 40 warp range?

indigo peak
#

Hello all, posted this in general chat, but I belive it is a bug. It appears the new Battle Pass has given me 10 TNG.PT 2 mission keys instead of the new TNG.PT 3 mission keys. I purchased the Elite pass and points to get the mission keys, and just checked my inventory and confirm that they are the wrong keys. Unless Im missing something lol.

keen surge
# hollow badger Is that a visual bug? The system says it needs 47 warp range.. but in the second...

Warp path shown defaults to most direct available, or if no path is available then just most direct (based on where your ship is currently). In some cases there multiple paths in to a system and they can have different warp range requirements, this means that the most direct path can also be a higher range path, but when you get a ship that can take the indirect lower range path this now falls under most direct available, or if you change where your ship is coming from you can change which path is most direct and cause it to show the other path this way.

lean acorn
#

The German tooltip is wrong, it says 1 point instead of 1000 like on the English version

viral agate
#

When I start the application, I heard music, but I have deactivated sound and music

tidal tartan
#

@viral agate same here

#

Answer in question included 🤪

native oyster
#

Q7 - German
tried all 4 different answers, looked up his birthplace, did that 5 times and still no completion. did the localisation hit hard again?

native oyster
#

The new arc and events have not loaded for server US-021.

visual oyster
#

Same for server 42

thorny barn
#

Didn’t they try a phased start a few arcs ago? Maybe they just forgot to tell us…. After all, communication isn’t their strongest attribute.

rancid crypt
#

Same for 43.

thorny barn
#

Looks like EU has them but not NA….

kind turtle
#

any1 have sacro impuls speed problem?

topaz canyon
#

Same for 31

fiery juniper
#

Where is July Bapple pass???

#

Battle.....

thorny barn
#

Same place as the events…

#

Here’s the view on US-031…

shy jewel
#

No BP on US-50

twin ingot
#

No Battle pass here as well

ancient urchin
#

Nice touch adding a way to navigate through battle logs. If only the buttons were visible all the time, and not only at the top of each round.

jovial jacinth
native oyster
jovial jacinth
native oyster
#

great......

jovial jacinth
#

French version has the same bug. Event description says to kill an enemy in Deneva....

hardy trench
#

@pearl trench any suggestions? Battle pass points not counted towards the heroic BP overflow event since it started late ( had been doing faction hunt which counted automatically towards BP event so had no idea)

viral agate
#

Q7 wrong translation in french : it's write "Deneva" but it's Whinnul

odd flicker
#

Nice Meridian

jovial jacinth
covert pulsar