👾-bug-reporting

[native oyster]

Constant errors

[native oyster]

I'm starting to take notes of the missing ones lol

[silver stream]

CLAIM REWARDS, ERROR, ERROR

[native oyster]

Not getting any of the mile stones from the tribbles ive gotten

[spring orbit]

What is your problem???!!!!!!

[silver stream]

Tell the tribbles to stop eating my Rewards!

[sullen folio]

scopely needs to upgrade their servers, this stuff is so BS its no longer funny

[native oyster]

I say we storm scopely like they stormed the capital maybe then they will treat us better

Missing grain when is more expensive than gold lol

Tired of the glitches

[sullen folio]

or stop spending real money in their store until they get their SH... together

[rigid shard]

is borked

[bold bronze]

Broke again!

[sullen folio]

everyone boycott scopelies store

[native oyster]

juicy base

[wet magnet]

As others have shown this all you get if you try buy grain or feed the tribbles for at least the last 20 mins

[pale carbon]

Scopelys April Fools joke was to make the game unplayable!!

[lavish flower]

is that not scopleys way of the game anyway lol

[quick marlin]

But april fools day pranks should be novel and unexpected.

[lethal hound]

@ivory vortex

@ivory vortex

@ivory vortex

[inner kayak]

Server 43, not getting credit for spent rss for rep or short event to upgrade officrrs

[quick marlin]

pretty sure tagging him three times doesn't help there cowboy

[lethal hound]

Server 139 is the same, Buddy

[native oyster]

all servers from what it looks like idk

[lethal hound]

Nobody wants these bloody Tribbles and the boring Events...

[native oyster]

Back to broken again on server 16! This is pushing the boundaries of ridiculous even for you Scopely!! 🤦🏻‍♂️🤦🏻‍♂️

Time out errors, purchase errors, network errors...ufr!

[lavish flower]

there trying to bore us into quitting haha

[odd flicker]

Не считает очки при покупке Трибблов!!!!!!!!!!!!!

[rancid crypt]

I was stuck at 22/25 Hostiles Hunted for 30 minutes... it just came through.

[polar shore]

Got the foodbox present but its not in my Inventory anywhere so cant do anything further

[stable pond]

For ceasefire, are they talking about a shield?

If thst is the case in my server it did not start

[wise plover]

I have more Tribbles than is counting on SLB & SMS how do we fix this Scopely

[severe shadow]

It appears the tribbles broke everything

[jovial vault]

Scopely announcement: Recruiting for new position - Director of Quality Control
Essential requirements: ability to not give a shit about delivering a shit service whilst pretending everything is great and earning mega bucks

[rich niche]

Great, it's up and running... Tried claiming the gifts, crash and gone... Joy...

[native oyster]

My daily goals are not loading

[bold bronze]

Not getting credit on chests now

[twilit grail]

Every last Developer and programmer at Scopley should be fired immediately

[robust swallow]

DANG 😆 😆😆😆😆

[bold bronze]

Dailies are not registering now...

[earnest scaffold]

Same

[rough cairn]

Officer event Also does not work does not add points

[waxen shuttle]

I’ve spent a couple million points on leveling crew and not gained anything in the officer daily event.

[rough cairn]

I lost 1mil XP

Officer xp

[tame roost]

Got robbed if the contents if a couple tribble chests.

[native oyster]

To get my event my event to fully work today. I forced stopped the game, cleared the data, cleared the cache, restarted the device then restarted the game. Now everything works as intended. If you do this though just make sure your game account is connected to google first otherwise it will be lost forever.

[rigid shard]

To get my event my event to fully work today. I forced stopped the game, cleared the data, cleared the cache, uninstalled the game, hit my phone with a rock, threw it in a river, and I still hear Jumanji drums...

[spring orbit]

I spent rare 3 stars materials upgrading my Kumari and I did not get any points for that

[rough cairn]

@native oyster I did what you wrote and still nothing added

Event officer still not counted

Scopley Give me my lost Shard and XP officer

[tidal ermine]

FIX THE GAME: and it happened again, finished research, daily not completed -> Finish research projects 0 / 1

[native oyster]

Event points are not tallying up for the officer and research events. Tribble points are also lagging.

[smoky bay]

It not counting points for swarm kills

[rough cairn]

@native oyster Officer XP to use the event officer is not you will not pass

@native oyster I lost XP officer 2 mil and officer event still not Finish

[eager burrow]

Pike and bones are not boosting Tos Scotty officer ability

[rough cairn]

S C O P L E Y GIVE ME MY LOST MATERIAL

[native oyster]

My dailies r still not loading.

[brazen crest]

Not getting points from tribbles

[rustic wolf]

Is the resources spent but "purchase didn't go through" for things such as recruits going to be restored by chance? Finally made it to my first Premium Recruit and nothing but lost currency to show for it sadly.

[fading barn]

no tribble chests, no daily milestones being met....S31

[upper kernel]

I have not received any event credit for leveling up crew today

[silver stream]

Server 54 Feed Hungry Tribbles and Grow More Grain not showing up in GIFTS for some

[plain sable]

So I have gotten Tribble and the event isn't updating for the amount of Tribbles I have collected

[bleak furnace]

I am not getting points for swarms for the dailies..? It is more than 10 minutes. So much for the delay of 10 minutes?

[gritty cloud]

Dailies scores not incrementing

[drifting cargo]

No grain showed up when I opens the 100 free one in gift section

[exotic shore]

No crates, no scores, no gift, no tribbles

[unborn tiger]

Thanks for the compensation chest.....oh wait

[jagged ledge]

My swarm kills are not registering.

[bleak furnace]

you get ONE point per every few minutes... well no daily chest for me for today... :/

[leaden steppe]

Servers will catch up. Give it time.

[gentle sundial]

<@&509690795536941056> swarm kills are not counted

[leaden steppe]

@gentle sundial Give it time. They'll register.

[plain sable]

Never mind it updates... after forever

Well more than 10min at a time

[bleak furnace]

and also not all points..

you get one point every few minute. this can take hours.

[gentle sundial]

<@&509690795536941056> ditto here, and it's been well over 10 minutes

[native oyster]

Game crashed using zeta coins saw thé message satiné purchase not done but at thé restant no coins and no chest either

[acoustic dove]

Points still not adding.

[lavish flower]

just go back to rep grinding and avoind the pos event lol

[native oyster]

Swarm kills are broken yes, and not being correctly counted, killed 13 lv.26, registered 8. Registered none @ lv.20 and none at lv.24 despite multiple kills,

[crystal saddle]

My Faction Daily kills are not registered. Please fix.

Killed 18 lvl 39 and 40, it shows in Hostile Harbinger 18/25 but not on Federation Champion nor Romulan Warrior Daily Goals.

[sand delta]

Tribble score isn't updating... stuck permanently at 150k

[reef echo]

Game broke...I annoyed....need fix.

[leaden steppe]

People. You need to give the servers time to catch up.

[shell trail]

I found a bug under my bed 🦧

I found a bug under my bed 🦧

[sudden arch]

Did not receive 100 free Tribble cargo starter

Did not get peace shield activation

[lavish hornet]

Killed my Klingons and I didn't even get credit for it

[wise plover]

🐒

[cloud dune]

Reboot the game

It's all out of sync

[olive sage]

Spending Tritanium for Alliance contribution isn't giving points for rep dailies.

[hard apex]

Reboot doesn’t work. I’ve collected tons of tribbles and they’re not updating.

[rugged cave]

Just wait it will

go meditate on the importance of patience

[pallid shoal]

Anyone else not able to complete the daily missions?

[mighty dragon]

What’s that ? No points for daylies

[gritty cloud]

Still no points for dailies and collecting any green ticks displays no rewards

[silver stream]

Dailies are lagging behind like 15 mins

[signal rose]

I'm still not able to log on

[native oyster]

I just ranked up Otto for 250k points and the officers special event indicates... 0 despite a reboot of the game.
I suppose that tribble is a fake because the count is still at 0 too and because the rewards are too high to be true.

[lost nimbus]

I've just killed I've 50 level 32 swarm and it is only registering 15 kills in the daily events.

[native oyster]

Mining is not getting accounted for in the daily goals today.

[bleak valve]

What is going on with the points/scoring delays? Even my daily events are taking over 30 minutes to count! I’ve just started killing swarms and killed 16 and only 13 are showing now after 40 mins. My events are all messed up too. Help!????

Points nots showing for 30-60 mins on anything!!! Broken

[sudden pulsar]

Cant collect daylies

Opened all but dayly score dont count

[bleak valve]

Help!!

[silver nova]

Panic won't be helping anyone here anymore. He's moving on with his life

[sudden pulsar]

Wow 10 points

Done all mining and 2 faction pve

[bleak valve]

Who then?

[silver nova]

Nobody. A real problem? Contact CS.
Otherwise scroll up and read about everyone else's experience with today's excessive lag

[native oyster]

its probably already known, but officer event points are not counted

[torn aspen]

They count, just a big delay

[bleak furnace]

a very very very big delay 😄 between 20-40 minutes. or one point per hostile attack every few minutes to 15 minutes.

[native oyster]

and there is a discrepancy between tribbles counted in event and tribbles in stock. probably same problem

[torn aspen]

I ended my daily faction kills like 30min ago and it's currently at 19/25 😅

[bleak furnace]

So you can never be sure if everything was counted correctly.

[rancid crypt]

Even your apology has a bug in it. You guys NEED better QA for everything. <@&509690795536941056>

[tender pecan]

Why doesn't epic 4* count for mudd? I was thinking about spending a hundred dollars and buying prime lat. Won't now 🙄

[thin birch]

On server APAC-199 [3★ Raw Gas Mine S:1089138051 X:559 Y:35] This node isn't working as intended, an attack warning comes up. No player on node.

[native oyster]

sorry in advance for asking: ... .have you tried clearing localisation data via game setings, reloading the client & rescanning the node?

[dreamy anchor]

territorial defense how can I do it if won't let me see who to hit

[tidal ermine]

1 Tribble = 1 Pt? .... nope

[native oyster]

just had the same here. warned me i'd be breaking my shield attacking an empty node. i hit moved away.
i tried the empty node next door. got that ok.
tried the node next door - no one there.........

it was saying i would be breaking my peaceshield by hitting before....

[native oyster]

yay pink thingies here ! first time for 🐱

all ships are being unlocked

@toxic hornet

client going crazy

inside base outside shield was pink & fragmwnted

[brazen crest]

@native oyster that happens to me when I start on a new client

[native oyster]

ok thanks. ... still rocking the beta client 🙂

[native oyster]

For the tribbles event : I only got 10k points for 25k tribbles with 1 tribble chest.

[keen surge]

@tidal ermine @native oyster more likely the banner is only showing you points for one of the lots of tribbles (i.e. your opening multiple chests and getting ancombinedy total, but the banner is only showing one of the items). Banner is always dodgy. Check how many tribble(s) are in your inventory vs your score.

[sick birch]

Can someone answer this question for me but I can’t really progress in augment space ?? Thing is it says to do the mission autopilot but I have finished it a while ago ?

[keen surge]

Do you have warp range to get to yarda from the right? You can't get the autopilot mission into yarda with the lower warp range until you're in yarda already. Not sure if you need to finish all the lower augment missions first, the autopilot shortcut paths were a relatively recent addition.

[sick birch]

Well, I am almost certain I have finished the missions and I have 33warp range with my D3 so I don’t think that’s a problem but is there any places nearby that give missions?

[keen surge]

You haven't been to yarda yet, I would go there first if you're able to. The autopilot mission into yarda will start here.

I'd day there should be another autopilot mission at the middle system too, on the other end of the locked path.

[sick birch]

Thank you I have figured it out and seems to be working now 💪🏻

[gritty cloud]

This player was able to raise a shield in our territory ... surely a bug

[native oyster]

I cannot bring my Nordstern back to home base or launch an attack.
She makes her way to the base but when it is supposed to dock she jumps back to the starting point.

[fluid sand]

Lately I've been marked Alliances as Allies because I do. Without me marking them. When I remove their brand, another Allied Alliance is also unchecked. 😡

[keen surge]

You'll need to contact customer support in game.

[native oyster]

broken node s157. please fix. TIA

[hidden island]

LCARS discord invitation in game is outdated 😦

[cloud dune]

Really... How logic is this??

[keen surge]

You don't have sufficient warp range on that ship to take the direct path.

[onyx portal]

nice coding, scopely 😂

[cloud dune]

That's not true, all level 39 systems and I can reach all of them with my augur and even with my glad

[keen surge]

Doesn't actually mean you have the warp for that path though. To travel directly been Lankel and Pheben requires warp 61, but you can reach both systems through alternative paths at lower warp ranges.

[silent pulsar]

foulty banners and lag

[native oyster]

I only open 1 by 1.
So whether it is just q bug of number in the banners, or there is a real bug.

[keen surge]

Banners are always doing funny things. Check your inventory against your points if you're concerned that your points aren't adding correctly.

[zealous hinge]

hello big fan of the game I noticed that these last days the game recorded many bugs which is quite normal given the number of important new features ... however the main problem remains the same whether we are at level 20 , 25 or 30 the quantity of resources acquired by refining remains derisory ... how can we refine 12k of gas to obtain only 7 units of rather rare gas when it takes thousands for each update of the bladders, the game is already progressing slowly but with the refinery things are not progressing at all there is some bug? ... it's really bad and many players are demotivated

[bitter ridge]

Can only tell you what we have been told for the last 3 years - Refinery was never meant to be the main source of materials, the main sources was always meant to be events and packs, refinery is for a bit of extra income

[silent pulsar]

long and nice armada

[tender pecan]

No more grains at reset?

[sullen folio]

what happened to the grain chests at reset today as promised and where are the comp chests promised

[dreamy frost]

20minutes late no grain or comp chest

[native oyster]

Read the ingame news or official announcements. Grain release is staggered. Comp chest takes 2 days.

grain chest missing And yesterday still promised. I lose more and more trust in scopely even though you throw money down their throat!!!

See above

Think you must read it again 😂😂

[warm temple]

WHat ever you just pushed to server 12, like the events? crashed it

[fickle turtle]

Why no more Tribble today as promised?

[lavish flower]

strange ive not has y tribbles but yet im loosing places as people on our server seem to have theres

[rough sky]

That is Scopleys excuse, not valid

[abstract drift]

Anyone know what else can be done to get all monthly reward packs to show? Messaged Scopely but...

[bitter ridge]

Not sure how it's not a valid statement, Scopely run the game, but not going to argue with you as stated can only say what we have been told for the last 3 years refinery's are rubbish by design and will stay rubbish unless we fall behind scopely's own predictions, then we get a bonus refinery to get everyone back on track.

Don't like that response then fine but that's how the game works

[native oyster]

I think Harry Mudd’s event of today has bugs in the scoring system. I have consumed G3 special mineral and gas for a sum of 1169 by investigating “Punto débil Federado” (sorry for the spanish, I don’t know the exact name in english). This should have scored 1196 * 100 = 119600 points. Instead it has scored 96.000 .

As well as this, I’ve seen unusual resources consumption does not score at all, when it should score 150 points per resource unit.

Dear Scopely team, could you please check this?. Thank you in advance

[uncut lake]

You need to open a ticket in game, there no support here

[native oyster]

Ok, I thought it would being this channel named bug reporting. How do i open a ticket in game? Thanks!!

[uncut lake]

Support can be contacted through various means.

In-Game:

1. Select your commander's badge in the top-left corner of your screen.
2. Select 'Settings'.
3. Select 'Help/FAQ'.
4. Select 'Lost Progress & Contacting Support'.
5. Select 'Contacting Support & Reporting Bugs'.
   That article will describe the necessary details and remaining steps for you in order to create a ticket.

Web-browser:
Be sure to include your PlayerID!
https://scopely.helpshift.com/a/star-trek-fleet-command/?p=all&contact=1

E-mail:
Be sure to include your PlayerID!
[e-mail]

Note:
Response times can be up to 5 business days, not including weekends or holidays.

[native oyster]

Thanks!

[uncut lake]

Np 👍 reporting bug is useful here so some bug affecting lot of players or gameplay are escalated to the dev team, but in case like yours, only support can help you. Hopefully your lost points are just because of the lag 🙏

[stoic stag]

I can no longer purchase the standard monthly rewards... why is that?

[young verge]

Tribbles everywhere!
No bugs.
Simply players exiting the game because it's been broken for over 2 years.
:-(
Maybe "candy crush"?
😎

@stoic stag

@minna
What have you found as a successful bug report here?
Inquiring minds would like to know?
Seriously, my friend!
Do share!
😉

[stoic stag]

😜

[young verge]

Oh really?
.
Support can be contacted through various means.

In-Game:

1. Select your commander's badge in the top-left corner of your screen.
2. Select 'Settings'.
3. Select 'Help/FAQ'.
4. Select 'Lost Progress & Contacting Support'.
5. Select 'Contacting Support & Reporting Bugs'.
   That article will describe the necessary details and remaining steps for you in order to create a ticket.

Web-browser:
Be sure to include your PlayerID!
https://scopely.helpshift.com/a/star-trek-fleet-command/?p=all&contact=1

E-mail:
Be sure to include your PlayerID!
[e-mail]

Note:
Response times can be up to 5 business days, not including weekends or holidays.

[keen surge]

Packs offered for purchase are "tailored" to players and will depend on various criteria, one of which is purchase history. As you buy more packs you will eventually not be offered some of the cheaper packs, including the standard daily resource packs.

[stoic stag]

So, as I haven't purchased anything for some time now... is that then the reason I am no longer be able to purchase them?

" I will not offer you beans because you don't buy rice"

Kind of... idiotic

[keen surge]

Depends. If you have only the cheaper variant available then yes.
Most people have the opposite problem, spend too much and only have access to the more expensive versions. The game does look to drop you back down over time with no purchases, but it took almost a year of no spending before I saw the mid-range daily pack again, and then promptly lost it following a free battlepass 😅

[stoic stag]

Actually, I never saw the cheap one... was always the mid-priced one and sometimes also the more expensive one

Thanks for the confirmation of my suspicion

[crisp pasture]

Looks like it was an upc hit but it wasn’t.

[pine cargo]

Warp time issues joining Armadas. Big problem. Major bug. Many times fail to join even my own armadas. Select armada. 3M-3s warp. Warp out. Few seconds later. Now 3m39s warp. Sometimes it adds 1 min to warp time.

[merry drum]

Even though in Settings in general tab I set "Mission Reminders on Login" to OFF, I still get those reminders when I connect. For example to progress my base and reach Operations level to 14.
What is wrong with you , Devs?

[merry drum]

---

Bug No.2: I connected and with survey ECS Fortune flew from Elona 13 to Federation Territory Aruna 21. I went there for Raw Gas 3*. The ship successfully reached star system. But when I tried to select gas asteroid and pressed Mine it started to Warp and was flying to nearby star Opla 20. The ship attached to an asteroid which had Raw gas 2*.
But yesterday I was able to mine in Aruna 21 for 3rd grade gas.
Now I have reconnected and I can mine third grade gas again.
But again bug happened. Survey ship attached to an asteroid which already had another player mining. Just that player loaded later. I flew away and for the second time I couldn't to mine onto that asteroid. I had to find free asteroid and to mine again.
Good work game creators. For what are you paid?

[native oyster]

This is already annoying, game crashes almost every time when in hostile territory doing the dailys...you doing this on purpose!!! Unbelievable it is a game quitting trigger with this kind of stupid crashes!

shield regeneration seems to have a display bug at the moment, only loosing 500 shield per fight, but have to recharge from almost 0 after the fight is over. so it displays a shield depletion from over 500%

edit: restart doesn't solve the issue. the server is quite behind as well when it comes to ship location data sent to the client.

edit 2: second restart might have solved the issue, or the server is just in a better condition atm

[odd fractal]

Started 2 24 hour shields. One at 12:40, the other, approximately at 2 A.M.. Only have 7 hours left to 2nd shield is not right. Please look into this glitch. Got raided because of this glitch. Thanks

[bleak furnace]

common display issue any scopely have not fixed that for years. You have loot but box is missing icon but the plus sign still indicates you lost loot. If you have no loot is says "no cargo lost"

[high grove]

Pike as captain increases other officers abilities but when paired with cadet scotty i get an error message when i try to use the extra warp range.

[bitter ridge]

Pike only boosts combat abilities, shows he boosts all abilities but he doesn't

[high grove]

Then the writing needs to be changed because its very misleading. But even so why the error message. It shows like it should work it says my warp has increased but no good when i hit set course

Try it out and you'll see what I'm talking about.

[bitter ridge]

Yeah I know the error it shows Pike is boosting Scotty when he doesn't

[tacit halo]

Hit a button and screen locks up blank. Have to exit and restart game. Hopefully you fix more than you break on Tuesday maintenance.

[ancient tapir]

Grow more grain was supposed to have a 17% chance of growing more grain. I did 23 1 chest pulls of grow more grain in a row and got nothing. Now I'm out, but happy I'm done with this stupid event that I got absolutely nothing from. Complete waste of time.

[oblique acorn]

given no answer on my issue i take it this is a problem my CC will need to resolve?

[acoustic oxide]

After the latest update I noticed that the graphic displayed after refreshing a mining node that switches between ore and crystals is incorrectly displayed. My Ship A in this screenshot has mined ore. After the node has depleted I refresh it and it switched to crystals. In the ships panel at the bottom Ship A is displayed correctly as mining crystals. But the node it sits on is showed as being an ore node.

[uncut lake]

No answer from who about what issue? There no one from support here

[uncut lake]

Someone report the same not long ago, you should bring it to support. The more Infos they have, the more chance to fix it

[tawny breach]

<+ emergency distress call - all channels +>

[tender pecan]

How is it that a lvl 26 has military supremacy, yet I don't at 29? 🤔

[grave imp]

there is a low version and a high version at 32+ but the middle version is missing

[oblique acorn]

@uncut lake went to use my tos pulls a few days ago and you cant use them anymore they are not in the recruit tab. even through scoplys crap cx service chat is taking forever and a day you get a response to your response at a rate of once per day....

[uncut lake]

They were on timer. You can only wait until the tos recruit chest came again, if they came.

[acoustic oxide]

I did that today. Thank you.

[oblique acorn]

@uncut lake thats why my CC will probably be involved services not rendered

[uncut lake]

As you wish

[kindred bone]

We were able to fire up an armada at the exact same time on the same armada. Only one alliance was able to fight the armada but both counters were perfectly in sync until the end.

[tacit halo]

I have ship A docked and still mining. Another bug.

[narrow copper]

@scopley can’t get nothing fixed wtff you’ve had a week to fix barasa.

[native oyster]

faction npcs not disappearing when killed. when trying to attack them again - it comes up with "course error - invalid ship locaiton", and the npc disappears. can see ghost npcs from other players kills aswell

00:03 utc. clearing localisation //restarting mobile doesn't remedy
update 00:14 looks like it was caused by random lag, 2x beta client reboots seems to have done the trick

[narrow copper]

<@&509691205798592532> can scopley not find there key boards??? This is ridiculous

As you can see. No one ones the territory at all.

@ivory vortex maybe you can forward the players extreme disappointment in the ability to fix there game.

[native oyster]

panic isnt a cm anymore

[native oyster]

@narrow copper https://www.talkingtrekstfc.online/e/march-state-of-the-game-address-with-panic-and-ares/

panic's big news.... he's leaving ! last day was on the 1st

[marble slate]

We cannot join this takeover and this rando alliance started with 13,500 points. Fix this

[tacit solstice]

Barasa is still broken for server 13

[uncut lake]

@narrow copper discord have not been updated, but panic is not working for scopely anymore. Also it s week end, and bank holiday week end so pretty sure no cm are here until Monday or tuesday

[narrow copper]

Is that Scopley excuse to. Cause those free $99 packs got fixed fast this morning

[storm crescent]

Barasa is broke in server 51 also

[native oyster]

same as last weekend then?

[marble slate]

Barasa is broke on s11.

[carmine bridge]

<@&509690795536941056> @toxic hornet This is the second week this has happened. How many more weeks or months do we wait?

[cerulean notch]

Barasa broken on 51.

I wanted to watch a good fight, this ruined my dinner and show :/

[fallen geyser]

Wtf cannot join territory control. Fix now

[tacit halo]

I have ship A docked and still mining. Another bug.

[fallen geyser]

Put all your thought into a triple event and this is what we get instead

I want my survey back

[cerulean notch]

Y'll got a triple event? The events I'm seeing I can't even call an event. More like we got unique dailies :/

[fallen geyser]

Tribble*

[cerulean notch]

Oh, right!

Well, on 51, the barasa bug happened last week too, before the tribble event.

[fallen geyser]

Well it’s still not fixed

[serene fjord]

Did it at least get resolved?

[narrow copper]

No

[serene fjord]

Neeeeeeeat

[narrow copper]

I’ve asked the entire alliance to open up tickets

https://tenor.com/view/head-in-the-sand-gif-12598832

Scopley ☝️☝️

[serene fjord]

Bank Holiday weekend 🙃

[narrow copper]

And that’s different from when? Same thing for a week.

No excuses. They had an entire week to fix.

[serene fjord]

Fair

[cerulean notch]

2 weeks in row I've watched server 51's biggest alliance try to take it from another alliance and both times the score bugged. last week and just tonight. Not resolved.

[serene fjord]

Wooooow

[narrow copper]

I’ve go my entire alliance opening up tickets. I’d suggest everyone do the same.

Warning they will blow it off.

[swift dust]

Despite his profile, Panic has left Scopely.

[narrow copper]

So whom would be the next in line to possibly get scopley to take this seriously.

I’ve been dealing with support (as they call themselves) for a week now

[swift dust]

All reports in this channel are seen, just no comment left

[narrow copper]

Week ago

[swift dust]

And it is taken seriously.

[native oyster]

0900 UTC or 0900BST? 🐱 🤔

[worthy juniper]

Last armada i play, someone let me out at the last moment but I’ve recibe damage. My ship was full power, then next armada ends my ships is 25% damage but not armada battle report show my participation

[abstract mirage]

Server 44 alliance Sec 31, we activated the jellyfish option in our territorys however it did not come up in store or reg store in offers tab

[abstract mirage]

Nevermind had to hit activate feel like an idiot, id thought it was alredy activated as it was lit up

[indigo cradle]

+00

]

[acoustic reef]

Next bug!
My Jelly T-8 requires 19,330 uncommon ship parts for the next phaser weapon. Base cost is 23,725 parts without any research.
I have „Pure parts explorer“ on max. and also „Explorer bartering“ maxed. Should together save much more than indicated. See screenshots.

[keen surge]

If your ISS jellyfish is T8 then you'll be installing the T9 component.

[acoustic reef]

@keen surge ??? What logic is that?

[orchid path]

He’s right

[keen surge]

When you build a ship it's T1 all of the parts in it will be T1 (because they're not 0). You install all T2 components and then tier up your ship to T2. Etc.

[keen surge]

For reference, this is my T8 Vi'Dar with cargo installed (T9 listed) and warp not installed (T8 listed). Once I get all to T9 then I can tier up to T9 and there will be no upgrades to do once tiered (because they're all T9 already).

[acoustic reef]

Confusing but has some sort of logic in it 😬

[vocal wave]

I dont want to beat a dead horse but, can we please fix some of these issues that really affect game play and resources i earn and or pay for. Here are a few screen shots that say enough!

[magic horizon]

Yes, and @keen surge is the one to help decipher the Scopely logic.

[slender obsidian]

Since I can't send this to the help people I will post this here. I got a notification saying my ship cargo is full yet I logged in to find a destroyed ship. That's the second time today. I also get notifications saying my peace shield expires in 10 mins when I have hours left on it.

[red hollow]

Atleast you get notifications... my station got raided this morning and I got no notifications... according to scopely they were sent but nothing shows up in Android game centre notifications... outstanding support from scopely who say they will take it under advisement but other factors can delay notifications coming through... odd that I receive shield status ones fine and notifications from all other games fine...

[granite patrol]

6 hour events are bugged since Daylight Savings Time. Please figure out how to handle DST. It happens every year. This will not be the last time this comes up.

[native oyster]

Shield notifications are likely produced locally - I.e. the game client knows what time a notification is to be sent.
Not an excuse though. Sorry you had to learn the hard way but never rely on notifications!

[odd flicker]

What is going on? where fly my base?)

[rigid shard]

banner ads, toast notifications, waste of screen real estate, whatever you want to call them, you are clearly incapable of fixing them, so give an option to remove them

[tender pecan]

Do a fresh reinstall. Worked for me

Ship constantly stuck in battle for minutes on end. Trying to do swarms is a joke

[rugged cave]

move a different ship

[tender pecan]

Doesn't work for me

[rugged cave]

send a help

open a chest

[tender pecan]

My entire game will freeze at random times also

Tried all those. Doesn't work

[rugged cave]

clear localization

[tender pecan]

Already done all that. Including reinstall

[rugged cave]

send in a ticket for stuck ship

[slender obsidian]

Take one of your other ships and move it it will free up the stuck ship. I had to do that while raiding one day.

Edit: I missed the post where you said tried that my bad.

[tender pecan]

It'll free itself, I just have to wait for it

[half yacht]

Is 15 hours intended to be the full length of time for this event?

[stoic ginkgo]

Officer Makinen not showing a reflection in the DiVor mining speed ..normal for my DiVor is 403,448 per hr...makinen should increase that by 40%

[silent pulsar]

THAT IS EXACTLY MY NIGHT TIME!! NOT FAIR

[bitter ridge]

Makkinen is 40% of the ships base mining rate not the boosted research rate

[stoic ginkgo]

Ahhh now that makes sense

[native oyster]

<@&509691205798592532>

[hearty latch]

Is there any reason my Horizon says it needs Warp 45 to get to a system and my Antares needs Warp 48?

[keen surge]

You can see that they're taking different paths. Warp range is dependent on the path and not the system themselves, so one path will have a leg that needs W48 and the other W45.
In the event that your ship can't use either path then the most direct route from it's current location is the path shown.

[hearty latch]

Ahh. Thanks.

[native oyster]

I changed the Tier of my D'vor from 7 up to 8. But there changed nothing for Latinum at the refinery... and scopely said, we gave it to the team and we can't say when the issue will be solve...
anyone else has this problem at the refinery?

[lucid karma]

https://cdn.discordapp.com/attachments/509688840282308608/828902235215757312/tempFileForShare_20210406-090124.jpg

You change server times to match timezones n everything but forget to fix your own clocks? That's not a bug that's negligence.

[wide current]

Already reported more time ... Your maintenance plan time is more than Terrible.....

[acoustic oxide]

I would like to report a bug for the watch used for scheduling maintenance. The announcement said maintenance will start at 09:00 UTC and it actually started at 08:00 UTC. https://www.timeanddate.com/worldclock/timezone/utc
Is it that hard for you to use a corect watch?

[lucid karma]

The funniest thing is, this patch includes a utc clock on player profile. I wonder if that'll run fast, slow, or simply change times willy nilly. 😅😂🤣

[cloud hinge]

Well done Spock armada bug still not fixed

[odd flicker]

@pearl trench I am still waiting for when it will be possible to move the station without ships on it. Isn't it really so difficult when moving a station to register new coordinates for ships who are not inside the station? This is one update in base, why not?

[unique sky]

fwiw, you can move your station when the ships are not in base. They just all have to be in the system you want to relocate to. A ship must either be home, or in the system you want to relocate to.

[odd flicker]

But why I can't remove base if my ship not in this location? What A problem?)

[cloud hinge]

Well done not fixing this bug, 100% Spock on Saladin joins armada and my 750% spock degrades to 100% as well

Its not that I have not reported this bug months ago

[spring orbit]

Research queue is there but the purchase option is not in the store, when will it be available?

[native oyster]

It says that one has to kill 15enemies. But the counter shows 25. Its only a small bug, but it would be nice if u would correct it.

[trim socket]

new swarm dailies are bugged.. lvl 35 only gives points with franklin not with jelly and lvl 39 doesnt give points with old franklin

[long mulch]

hi, I am reporting a bug that I have had since last night following the recall of my D vessel accidentally engaged in an armada, in the last seconds before the start of the armada. now impossible to modify or improve the crew of ship D. impossible to move it. it is stuck on its docking pad. the errors I get:

[iron tendon]

New swarms aren’t counting towards new dailies

I killed like 10 and nothing scored

They count on old Swarm dailies, but not on the new. The daily says you get a 3xbonus with new Franklin but nothing about required to score a kill

[pliant needle]

37s aren't counting for all dailies

[trim socket]

@iron tendon the 35's work with old franklin

[iron tendon]

I’m killing 41 and 37

No joy

Also counting towards OLD dailies. I get no points on the bionic swarm dailies

[fallen sky]

Why did I NEVER get any credit for officer chards in the daily events? I have four officers ready to promote and have received 0 credit for getting any officer chards

[iron tendon]

Did you click them? Are you sure hey are shard events? Sometimes they are spend officer xp

Well one is recruit so that’s shard for sure

[sullen bough]

Post Update, slider appears to be missing to claim multiple tokene. S164, app has been updated.

[dry mortar]

2 buildings upgrading, plus 1 research running. I start to scrap the Frank and UI wants me upgrade a 3rd building 😂

[patent leaf]

<@&509690795536941056> <@&509691205798592532> the 35 & 39 swarm are not counting for the new daily on some servers. I have updated client & reset app - no joy. Please escalate.

[errant nova]

at our server they count in the new system

39+ i dont know, my franklin doesnt have warp 80

[native oyster]

It says lvl 39 or 40. You hitting 35

[errant nova]

shure, because i have finished the new daylie for 35

[scarlet pebble]

Kill lvl 41 to get points for lvl 39+

[iron tendon]

I did that and got no points

[scarlet pebble]

Kill lvl 35 for 35

[iron tendon]

What’s the point of 35+... if it’s only 35??

[scarlet pebble]

For 44.. not sure.. maybe 45 swarm

Developers f”Ed up

I was hitting 39 and never counted to nothing

Then hit 35 and got point and lvl 41 for my lvl 39...

[patent leaf]

35 for 35 doesn’t work on some servers! Don’t just give useless advice.

[iron tendon]

Number 1 @patent leaf , Calm down. He said what worked for him on his server. If it doesn’t work on yours that’s not his fault nor did he claim he was an official Scopely developer with authentic information.

If you jump down everyone’s throat who tries to help, no one will want to help anyone here.

It worked for him. Won’t work for you, ok. Developers will need to figure it out.

Just FYI @scarlet pebble 35s didn’t work for me either

@scarlet pebble did you already have your old swarm dailies done? The originals? Cause I don’t and all kills from 35 to 41 are counted there but not on the new

I wonder if they only apply once the old ones aren’t there

[magic rapids]

anyone have photos of swarm armadas

[magic rapids]

i mean in system#

[magic rapids]

thanks

[fallen sky]

And a return of an old glitch....ship in dock showing its in warp

And yes my game has been updated

[iron tendon]

Broken Token slider also

[rapid plover]

Any comments on kills not registering?

[magic rapids]

its a cirremt glitch

curremt

current*

[tender pecan]

My ceasefire popped and I haven't attacked anyone

Been killing reds all morning 🙄

[magic rapids]

you have a 13 hour shield so it doesent matter. cease fire only lasts another 5:30 hours

[unreal jungle]

Mine aren't working on the swarm 50 kill or the lvl 39 kill.

[zealous urchin]

I have the same issue on server 136

[sullen vault]

I was able to get the swarm 35s to register for that one but when I went to kill the level 39s, I've killed maybe 8 of them but none have registered. Now, I killed the 35s with my Franklin. I can't get my Franklin to warp 80 so I took my ISS Jellyfish to the 39s. I don't know if that makes a difference. It never has before

[tired breach]

Well that was odd. I have my phone sitting in front of me with the game up all day. I was just watching the Romulans try their hardest to get my Sally out of their territory when the game just... went away. Totally crashed for no reason, no warning. ¯_(ツ)_/¯

[quartz dagger]

Same on Server 145

[lucid island]

Keep getting kicked out of Borg Probe space saying I don't have a ship in the system, when I in fact do have a ship in the system... Corta Gamma

[leaden jacinth]

Did someone report this bug already? The price is all wrong

[round thicket]

Got second research. It gave me the speed ups not the token 😂GG

[foggy wren]

So hostiles that I kill aren’t disappearing any more then you select them and it says invalid but with a system filling up with invalid targets nice new glitch

[novel lynx]

Bought the 2nd research queue pack... 2ND QUEUE HASNT APPEARED YET 💩

[brisk marlin]

🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️

Territory glitch still happening also where it kicks you out the system even though your ship is there.
Seriously devs, can we fix the game....this has been going on for months! 🤯🤦🏻‍♂️

[tender pecan]

Not my point. I always shield for 1d before maintenance because they always fk something major up

[fiery nimbus]

Indeed the 5 euro is hang up somewhere.

[spark raptor]

@pearl trench 20€ for the 2‘nd research is disgusting!!!!

[royal tusk]

Nice Scopely

[sonic adder]

Anyone else having warp times longer than usual? Taking about a full minute longer to get to most places

[next ivy]

@sonic adder have you brought the turbo boost warp speed pack for £99.99?

[sullen zephyr]

Assign officer screen unresponsive except back when you try to swap officer from repairing ship.

[sonic adder]

@next ivy that must be the issue 😆

[silent pulsar]

you have to update game again

[hidden island]

Station Warp

[silent pulsar]

Is there since beginning of the game, still not fixed

[hidden island]

ok sorry 😢 dont kill me

[silent pulsar]

no the facepalm is to scopely

because it is there for literally the existance of the game and still they didn't fix the bug

[hoary violet]

missing server milestone at server 176

should be like this

fast fix lol

[waxen pagoda]

The pop up bug is still in the game.

[stable thorn]

Is this a mistake? Is the BP actually giving Franklin prints instead of Franklin-A prints?

[sharp flax]

Getting no points for the new dailies at all

[novel lynx]

Tnx for the info!

[native oyster]

server slow?
not that i want an additional franklin... but combatpassprogress must be counted correctly

case closed, seems like your servers have crunchtime

[rigid shard]

very bad no claustrophobia

are you really even playing if you can see more than a postage stamp?

[mighty token]

Bought the second research tree - not there - same for others on iOS - what’s going on?

[boreal glade]

I bought the second research tree and it’s working for me but I have a pending charge of $42.84 I thought it was $19.99?

[rigid shard]

scopely math

It's a QA fee

[knotty canyon]

It seems the new patch has introduced a new bug, when switching to a different alliance the helps no longer reset.

[minor shadow]

Ticketed events Separatist Attack. Destroy Doomsday Worm won’t get 2x points

[rugged cave]

apparently that was a bug and they fixed it shrug

[knotty canyon]

I preferred it when it was a feature. Only a bug if it save us money/time.

[rugged cave]

It made it 2 years just like burning did and then poof gone

[lost spade]

Second research Q not showing at all. Bought the pack 1 hr ago. IOS user, wth.

[native oyster]

🙈

[rigid shard]

have you tried setting your money on fire? You may have better results

[full mango]

Two issues. 1. Purchased second research and it doesn’t appear. 2. Officer recruit tab says I have a recruit and there is nothing to pick. Even when I get more. It still says one left.

[lost spade]

ApparentLy. Better Scopely gets it then the ex wife.

[rare basin]

I purchased the 19.99 plus tax 2nd research. Tried updating. Resetting and rebooting. I got nothing. Not everyone can spend a hundred bucks all the time. We all have budgets.

[naive finch]

Scopely! Rebooted multiple times after the new event started and had updated game from App Store and the only option for me to get tickets for this event is to spend $100. Others in my alliance had already received tickets without spending $$ and started event. Currently upgrading my ops to 35 so there should be something since I am at a high enough level. Please help.

[tidal bobcat]

NO BARASA FIX YET?

[vagrant hinge]

same here

[long orchid]

No second research fore as well.. bought the 19.99 one

[versed sorrel]

Bug report, you appear to be charging 4x as much for the second research queue as you did for the second build queue. Surely that’s a mistake...

[full mango]

So much for a response about issue that we spent money on

[sturdy zenith]

and i thought we’re past this sort of crap...

[lost spade]

SCOPELY how about some response!!!

AND COMPENSATION

@pearl trench can we get a word here?! Spent money, no 2nd research queue.

[unkempt wagon]

Hi Devs.

Ticketed Events -> Separatist Attack

according to the descriptions, killing Separatist Bosses should give (130 x 4 = ) 520 points , but it only gives 390 points (so 130 x 3) according to the popup-info.

but in the total score it counts correctly

[acoustic basin]

Lots of these today

[flat merlin]

Same here. Doomsday worms are not calculated twice in ticketed event.....

[acoustic basin]

15 min Speed ups sometimes counted as 5 second

[golden folio]

Killing lvl 39 swarms are not working for dailies.

[sturdy jacinth]

Buyed a second research queue, nothing appears, no further function.

[scenic bolt]

Hey Scopely, i cannot see the Research option 3 for 5 Dollars. When can we see it?

[olive sage]

@unkempt wagon , at least that's counting. Preparation event is BROKEN. Built Defense Platform A and got ZERO credit.

[long karma]

Can't log in. What gives?

[native oyster]

toast notifications don't show accurate information. only definitive way of getting accurate information is via the relevant event scoring screen

[native oyster]

toast notifications dont give accurate scoring information. have a look at the actual event page for the scoring

[flat merlin]

I know. I did checked that.

[unkempt wagon]

yep... still a bug 🙂

[flat merlin]

11 worms lvl27 killed 1430 points. So clearly a bug :/

[jagged sierra]

I keep getting payment refused using paypal to buy a pass - ive spent in another game and it works fine

[civic dagger]

Second research not working

[chilly iron]

Not seeing second research kicking in after purchase....no lock and + line like there is for builder and only get option to speed finish current research when I try to start a second

[cobalt hare]

@chilly iron check for an app update. I had one pending that fixed the problem

[chilly iron]

@cobalt hare thanks 👍🏼 looked at app list for available updates and was not listed, but did have update available when I searched app individually

[carmine canopy]

Turrets not giving points for ticketed station event.

[olive sage]

@carmine canopy , same issue. No points for upgrading Defense Platform A. I want my tickets back so I can kill Separatists.

[prime totem]

Killing worms don't count double Points... it's a bug...

[simple quail]

In addition to killing lvl 39 swarms not going towards daily's the lvl 37+ don't appear to count towards the lvl 15+ daily

[hidden dock]

The repair ship double “ask for help” glitch is back

[balmy dove]

The April Choice and Standard Daily Reward packs have not shown up in my offers section yet...only the Elite. Guessing this is a glitch?

[iron tendon]

I can’t unlock research after buying the pack what gives?

[sharp flax]

Did you update the app?

[iron tendon]

Of course

Keeps telling me to buy the pack I already bought

Anyone at all? Or did Scopely steal my money?

[acoustic oyster]

Yes, same problem of new dailies not counting kills against description.

[harsh grove]

Punkte werden nicht richtig gewertet. Weltuntergangswürmer sollten laut Event 2-fach Punkte bringen, ergo 260 und nicht nur 130.

[timber adder]

Doomsday worms not giving 2x points in ticketed event

I hit a lv 32 worm in the etalon system. It gave me 550 points (correct for a lvl 32) but did not double them as the event instructions say

[glass path]

Multiple users (including me) reporting that 35+ swarm daily does not properly credit killing 39s. Watcher daily (L15+ x 50) also does not count 39s.

Killed 46 L32+ but ... 9 L15+?

And those were almost all 39s.

But at 0 for L35+.

[acoustic oyster]

Had to kill a 43 to get 35+ credit, got nothing for a 39.

[fiery igloo]

Paid for second research queue 3 hours ago. Still no sign of it!

[magic rapids]

get a ticket

with proof of purchase. they will give it to ya

[glass path]

Killing swarm 43s with ISS DOES count, though, towards both dailies. So the issue seems to be specific to 39s coding.

[fiery igloo]

Shouldn’t have to do that!😡

[elder laurel]

Killing doomsday worms is scoring correctly- it’s just the notification that’s wrong. Check your points tally.

[timber adder]

Goingsolo; you are right, just checked the Talley and it is correct for 2x points. Nice catch !

[elder laurel]

👍

[inner storm]

@chilly iron same thing happened to me

[inner storm]

Same thing happened to me

[raw marsh]

your bug fixes suck. Having to wait 100 days for building something is the most ridiculous thing I've heard. You've fixed the only bug that made this game playable... fix actual bugs and not helps! Or give free 5 days accelerators every day, otherwise you'll be playing this game alone soon. This is even worse than your stupid server merge that nobody wanted

[inner storm]

Did it and went well. 2nd research is operating already. Thanks 🖖🏼

[wet glen]

Feedback on new Armadas : we tried 2 times to start them, timer was running til zero, ring of attack shows up but than the message appears „ Player was not inactive“ .... so the Armada did not happen. No fight, no log 😳

[fallen sky]

Just logged back I'm and completed battle pass event. This is what I got

Nothing for two of ten.........

[tiny tendon]

Not getting bonus points for level 27 worms only 32 +

[pure berry]

upgrading a ship component results in connection error
ios, update installed, upgrading stella components at tier 1
both error messages pop up after upgrading a component

[hoary robin]

Same for me

[calm adder]

I amnjot getting 2x points when I kill doomsday worms

[compact sleet]

Still same repair bug

[sturdy jacinth]

After updating the application (no info about new version, do it manually), second research queue is working.

[unkempt wagon]

after pressing the repair button

[bold pond]

The L37s are not adding to my daily target. Seems to be a bug

[next topaz]

Yeah a load of us have had the same, we have all just logged tickets. Hopefully I’ll get them retrospectively as I doubt it will be sorted before I’m off for the night.

[dry mortar]

This event is not working for me. I rushed a defense platform 42 with should give 312k power and thus wipe the event for 6M points. But I have zero points.

[upbeat pagoda]

Not sure but at the past events def platforms are not a station building 🙈

[dry mortar]

And yet base power SLBs use it. This description is lacking key information. 👿

[upbeat pagoda]

Better use 200k ship xp 🙈😬

[silent anvil]

For those trying to get 2nd research que and getting no response from scopely, when they say update the app what they really mean is uninstall the game and then reinstall it. There is no update in App Store. After hours of deafening silence from scopely, I worked this out myself. Just be sure to make sure your game progress is saved before uninstalling.

[brisk patrol]

It is not giving me credit for gas mining in my dailies. Help!!

[unkempt wraith]

I purchased the 2nd research pack, but it’s not showing up.

[strange schooner]

Please fix the exploit where your sales department fleeces the player base. Thank you

[wise rapids]

I purchased the 2nd research now where is it

Either 2nd research or money back

[void latch]

This bonus doesn't work

[keen surge]

Looks to be working fine. Note that the banner says +550 but total points listed has actually increased by 1100.
The banners are not reliable for multiple part scoring.

[mystic coral]

I bought the second researcher builder and went to my R& D to try to research it say researcher area is full only using one researcher not 2

[fierce stag]

I purchased the 2nd research slot and it never appeared. My game is up to date, and I’ve tried restarting it multiple times. iOS...and since receipts for stfc purchases always show up days after the actual purchase, I can’t send support the receipt they requested. I see others are reporting the same problem.

[mystic coral]

Ticket was created with screen shot

Shots

[queen wraith]

I'm having an issue with the new swarm Dailies, I'm 43 it say 20 43+ and 25 35+, However the 35, 37, 39 and 41s don't count only 43s

[autumn sundial]

**Separatist Attack Event Toast Bug: **
Separatist Boss = Level 26 = 130 points x 4 bonus = 520 points.
Toast Score: 390, which would be an x3 bonus.
However, event tracker properly shows:
After: 65050
-Before: 64530
= 520 points gained.

not that doing separatists is at all the right way to do this event, but some lower level friends were complaining, so I ran testing.

[bitter ridge]

Banners are wrong they nearly always are when multipliers are involved but you will getting the correct amount in the event

@void latch

[jaunty rampart]

Source Information needs to be swapped

The Franklin A avatar is sourced from BP overflow, and 2/10 likely from “Special Events”

[heavy spruce]

Never seen this before. IOS every system. Clears on reboot.

[timid shore]

Hi I purchased the basic 2nd builder pack but it didn’t show up. Please advise.

Sorry meant second research

[scenic sky]

The moving through allied alliances for helps was not a bug that needed to be removed. It was a feature earned by playing nicely with allies and within the boundaries of the game / server. It needs to be added back. Thank you

[tender pecan]

Keep getting this after doing rare armada chest

Also, klingon Pure Crystal research is broken. It decreased common crystal used (cargo upgrade on d3), but not this unc crystal upgrade for impulse. It should be 1200.5(1201) crystal.

[rough sky]

no it was an exploite that needed to be removed, now that 1 is removed they can continue to remove the rest

[tender pecan]

It's not an exploit. It was a very valuable thing they removed, so people would spend more cash for speedups and lat. It's a blatant cash grab

[tepid flame]

It was an exploit that they tried fixing quite a while back by putting an 8 hour timer on leaving an alliance and coming back. Due to it being abused. Glad to see it permanently fixed.

[tender pecan]

Again. Not an exploit. Alliance hopping gives players quality of life help, by not having to wait weeks, months, and in the case of whales, years for stuff

[pearl matrix]

Hello I'm having problem with regaining my account. The game I'm talking about is star fleet command. When I upgrade the game my old account was reset to a new account. I was a lvl20 now I'm lvl2. I've lost every ship I've paid for through scopely.

My new name is KingGrumpy2U

I'm in alliance gdtd

I thought maybe I could get some help here I guess not

[keen surge]

The faction specific efficiency bonuses aren't shown in the client, correct lower amount will be taken by server though.

[tender pecan]

Hmm. I'll have to check when I get enough. Thanks, as always, O2C

[keen surge]

If your old account was linked to your device's store account (Google Play etc) then you should be able to sign in through the in-game settings menu.
If not you'll need to contact customer support in-game for assistance.

[pearl matrix]

Man I've put my money in this game and I've lost everything. I've tried that it still doesn't work

I've sent two messages to customer service I haven't received a answer back from them in hour's

[keen surge]

That's normal unfortunately, especially right now as they'll be inundated with contact due to the be content and bugs that come with it 😬
You'll need to be patient, may take several days.. I believe some of the YouTube CC's have videos about it too, you could try watching one for any tips.

[pearl matrix]

Ok

Thx I'm hella upset

[scenic sky]

Did you get a new phone or delete the game? My understanding is that you need to get a picture of your old accout was, under the settings page you will have a unique player ID, that is what skopley will need @pearl matrix

[scenic sky]

I don't see it as an exploit, it a benefit gained by the new TC system. The same one that requires me to daily fight for 4 different alliances so that when it's my TC's turn I have backup and am not pushed out by a different set of 4 alliances. You have to be agreeable and a team player to even use it, which is something Skopley should be promoting. Some of the timelines for an upgrade at lvl 39 approach 75 days, it's completely implausible for someone who is mostly free to play to accomplish and our fully free to play players can't continue to move up at all when each upgrade takes a month on it's own. To call it an exploit implies that I'm taking advantage of someone, but I'm not. In fact it only helps and strengthens my group and the groups I am visiting.

[upper python]

The ticketed event, Separatist attack, is bugged: you only earn 130 points when you defeat a lvl 27 doomsday worm instead of 260 points; it sucks

[rough sky]

go kill the highest normal hostile you can, goes much quicker

[upper python]

There is still a bub

[rough sky]

you disagree thats fine, but its been an exploit since day 1, they have acknowledged it as such, and sorry, it should never have been there, you get 14-17 helps, thats it, as it should be

now they can fix the TC capture ones and we might have something worth playing in that area for the first time

[obsidian vector]

This new swarm daily says kill level 35 swarms. But the only way I could get points for it was to kill level 43 swarms

[violet heart]

what's wrong with this picture?
been hitting 35s in new system and some 39s

[violet heart]

and at reset, that one is still showing 37/50 swarms

[velvet vigil]

The game reboots (lost connection msg) every time I try to upgrade a part on the Franklin-A.

[violet heart]

now it has changed to 0 of 50 lvl 15+ swarms and not counting any of the lvl 39 swarms i've been killing

[ember sparrow]

@rough sky just like they initially removed faction locks, this needs to be returned. Build times with that take like a year are insane, even if you can do 2 at the same time they are still insane.

So it’s a bug that they introduced with this version and I hope they will resolve it soon

Otherwise the game will die on people not going to wait like a decade to actually level up to ops 50

[keen surge]

It's not a bug with this update, it was specifically listed as a bug fix in the patch notes. #💬-general-feedback is where you want.

[ember sparrow]

Just like they fixed faction locks and “rebugged” them after complaints

Another bug randomly stopping chasers showing up

Or not starting to come at all

It’s just “fixed” to send people to the second queues

It’s just about the money, nothing else

[jagged sierra]

repair cost of the Franklin-A is a mistake ? 2 months !!!

[round spire]

No 2x points...

[tall kettle]

developers do you want to quickly kill the project? construction sites for 38+ for 20-40 days, walking through alliances and getting pens was the only way to build. Instead of logging into the game once a month.

[keen surge]

You need to compare change in points total, banner is always wrong when there's multiple parts to scoring.

[balmy onyx]

Position 1 is for losers

[lucid karma]

Lucky you. I'm not even getting that notification.
No points registered for anything.

[balmy onyx]

They get registered after some seconds, the notification is just wrong/issues too early

[spring orbit]

Game stopped recording progress in the daily missions

[lucid karma]

Talking to you after 15 minutes mate. No notification.
Its not Not registered anything for either research event after 3x researches.
Not recording anything for dailies either.

[spring orbit]

I have been waiting for more than 15 mins and nothing is registered

[lucid karma]

Before anyone asks. Game is updated, cache cleared.

[spring orbit]

I did the same also, game updated, cache cleared and game restarted twice

[dense crescent]

Server 181 same thing, nothing counting towards dailies. We had really bad lag about a half hour ago and now nothing counts towards anything. Since this affects all of our players it is definitely not a case of "clear cache and restart" so don't even go there

[spring orbit]

Couldn't have explained it better, thank you

[dense crescent]

It seems that things are coming back now, ress and kills being credited towards dailies and events slowly but surely Edit: I shouldn't have said it... back to buggy laggy crap now

[stone jacinth]

Same issue for me, no 2x and no 4x bonus

I’m getting the basic points in the Separatist Attack ticketed event, no bonuses

[outer shore]

Very impressive, the shut it down for a couple of hours, and added even more bugs 👏👏👏..... 🖐 big hand for scopely

[native oyster]

Having problems logging into the game, it will not go past the login to google play

[pure swift]

Isn’t l39+ level 39 or higher?

[native oyster]

correct me please, but should that even be possible?
are you counting ops level brackets alone in this "serverwide" case?

looks like my alliance made more points than the whole server... ääähm?

[keen surge]

Look at your total points before and after, the banner never reports points correctly when there's multiple points.

[rapid maple]

No impuls buff for the franklin a

[lucid karma]

Now it's soooooo laggy that I can't even grind hostiles. Server 181.

[iron mountain]

Has the slider been removed for redeeming tokens, or is it bugged?

[unborn bane]

Has the performance issues this morning been reported? Server 175 is virtually unplayable. Battles aren’t rendering at all (just goes Zzz and then the kill credit displays) and mining is difficult because nodes don’t refresh without closing and reopening the app. When battles actually do work, I’ve also been stuck in them for an extended amount of time. Please can this be looked at ASAP

[polar pendant]

since when did defense platforms stop counting as station upgrades / power increases ?

[native oyster]

#💬-events-feedback message

[heady bronze]

65 days wtf clearly a bug

[polar pendant]

So does this also mean it won't count for like the ticketed event we had today ? Combat Prep .... so lame

[keen surge]

Though the linked help answer is specifically for the daily task power creep, and states that it will count still for other events.

[polar pendant]

Ya it was just frustrating with the new event today since I had no other buildings to upgrade except the platforms :/ so I blew my ticket ugh

[native oyster]

i used ship xp 😬

[thick sleet]

The bug is back

[polar pendant]

didn't have enough unfortunately only level 30 hehe ! Live and learn 🖖 thanks for the help bro @native oyster

[waxen hearth]

Difficult to compete in events with that. Stop spamming advertising and fix the game #idiots

[coral zealot]

I lost my Augur in Nya Tum, try to recall yet it says it’s docked already yet it only shows b & d ship at dock while the Augur is ship c.

[native oyster]

setting -> general -> help -> known problems -> ship stuck
-> support ticket -> player id -> wait
i know it's terrible if that happens, it happened to me when i only had 2 docks available. and it took over 24h

[coral zealot]

Luckily, I restarted my game and wallah! There it was at the dock.

What a buzz killer.

[silent pulsar]

ask allies to whack it, that helped when my ship was stuck

[ionic basalt]

My 39 swarm kills are not counted for the Swarm Slayer daily, has anyone else this problem?

[silent pulsar]

a lot have

[lone wigeon]

Noticed a few issues with ticketed events. This is only one with evidence. Score should be multiplied by 2x for worms.

I also upgraded 2 defence platforms for station ticketed event and got 0 points.

Wasted mats Latinum and speedups for nothing.

[cloud hinge]

Swarm br power broken

[inner echo]

hey pleas by borg have a problem i don’t can load it this area have a bug my ship is there but i don’t can load this zone

this picture is for 3 hours and i have made all updates and 5 restarts

the server is eu 178- decker

i lost ah green token

[spring orbit]

When is the lag going to end? I can't finish anything or even hit a hostile without having problems add to that, not knowing where my ship is, keep in hitting the same hostile for a minute jumping off the mine without seeing it

And that is the summary

.......

Also, an official statement acknowledging the problem and explaining it as well as giving us timeframe of when it would be solved instead of stressing us and wasting our time

[kind cape]

Have anyone's helps been deducting time from builds/research differently? It used to be anything over like 1 day 5 hours subtracted an hour per help. Now it seems to be subtracting like 10 minutes per help. For example, I started a research that was 1 day 20 hours. 12 helps later it's down to 1 day 18 hours.

[exotic ice]

it is 1% per help or 1 min

depend on build time

@kind cape

[scenic sky]

Generally helps worth by subtracting 1%, so you with 12 helps I would expect it to be down to 1 day ~15 hours, sounds like you might have bug

[kind cape]

Maybe I had a bug in both directions then because helps used to subtract way more than 1% for me. I used to only spend speedups once timers got below 24 hours because helps could turn a 2 day timer into a one day timer with like 15 helps.

[exotic ice]

it is 1% of the remaining time, so is normal that the more you get the less effective

for your 2 days with 15 help is less than 7.5 hours

[scenic sky]

It's always been 1%, but they have been mucking with helps lately trying to screw over players and hoping that more players will start paying in cash for speedups. I know our free to play players are pretty fed up and I'm expecting several of them to quit with this latest update. Not looking forward to that

[exotic ice]

Yeah mate same

[kind cape]

Yeah I guess I was the beneficiary of a bug that got fixed in the last update when they messed with the rest of the help stuff.

[exotic ice]

It was called as "Exploit" by scopely

[scenic sky]

Yeah, I'm not even sure why they called it a bug or even an exploit, that implies it was being used maliciously, I don't think anyone was doing that. Most alliances required people to help with defense or refine iso allow them to visit your alliance for particles. It was a big win win for everyone. I'm not paying Skopley $100 so that lvl 39 ops can drop to 20 days to complete instead of 75 days. This was not something that was hurting players or even skopley, it only helped for relationships that got people to continue playing. Even our whales aren't paying big bucks for speedups

[rugged cave]

it was being used for players to gain something without paying scopley

hence Bug

[distant lake]

Not entirely since those players gave up their alliance event rewards. However, its not coincidence that this was introduced at exactly the same time Scopely introduced a new ship with a build time of 62 days

[rugged cave]

Most just stepped out around the alliance milestone events

[distant lake]

Not on my server. Its an ongoing thing some even gave up COW rewards. Its probably the one thing that has kept our server healthy. I expect a lot to quit now

[rugged cave]

An exploit is whatever unintended thing occurs that the game designers don't want in their game. Taking 2 years to fix something probably means that it should be brought back though since it wasn't that important to fix.

I aslo feel that way about burn and faction locks though as well

[distant lake]

agree, but with Scopely they use ‘not working as intended’ to disguise other things. They introduced an 8 hour cooldown on alliance moving so were aware of this before. As you say changes on burning was another example of something where ‘not working as intended’ doesn’t wash. They also know about the shiled bug, but choose not to do anything about

[rugged cave]

which should have highlighted the fact that they were aware and disapproved of the tactic.

maybe it just took them this long to figure out a way to fix the "issue" without breaking anything else.

Shield bug is another thing that helps them though. Ohhh you lost rss guess you need to use tokens or buy more rss.

[distant lake]

Faction locks is different, in the sense they fixed it, heard the community outcry and changed it back so now it does work as intended

[rugged cave]

I'm amazed they changed it back. Same as I'm amazed they left the Dvor mining be massively faster.

But everyone was on the same page. Burning has people on both sides of the fence. So it will never be the way it was. Alliance hopping also has people on both sides of the fence so it went away.

[distant lake]

True, but I think they will come to regret nerfing helps. Of course there are other reasons for alliance hopping and they will continue. My server does not have the problems that others claim are prevalent on theirs

[robust minnow]

Svr32..Think there might be a bug on the Ticket Event 'Complete research' when 1st and 2nd research are both running.I collected the first and points stayed on 60k and it didn't update till I collected the 2nd ,then it gave me 40k (20 each) to make it 100k.
It would only be a problem if I only needed to collect 1st one to complete the event!...That was after resetting, clearing Cache between collections of 1st and 2nd research.

[umbral rapids]

The game is unplayable today with the lag...

[twilit grail]

<@&509691205798592532> they have made the ticketed event separatist attack not achievable I have spent three hours and still have not completed the first level come on we have real lives

[glossy saffron]

Server 50 is super laggy. To the point that it's borderline playable. Like setting a ship to attack a yellow mission target and it taking over a full minute to actually trigger the attack despite showing the ship on top of it (the ship was 10 seconds from target)

[vagrant rampart]

second research is not working

[vapid thistle]

@twilit grail go hit worms. You only get 520 points with bosses per kill.

[karmic rock]

Treat it like your daily hostiles

Hit 39-41

[stuck wadi]

Purchasing Franklin A packs and receiving all but the actual blue prints in the pack

[jolly shore]

Server 181 is laggy as something.
Commands aren't taken at first, a few seconds later while the ships is away and starts to fly back
pretty annoying
also hostiles can barely be targeted

[glass girder]

Anyone know a solutions to this: one of my ships is "stuck", whenever I try to move it I get an error message saying "The ship can't set a course in its current state.". I have tried restarting, recalling and a different device but nothing is working.

[rugged cave]

send a ticket with the subject line stuck ship and specify which dock and send them your player ID as well. That usually gets it handled pretty quick

[native oyster]

@pearl trench already escalated? i mean yeah. you see whats going on

[dire smelt]

Anyone having an issue of not receiving second research slot after paying for it. Purchased yesterday and still not showing up.

[native oyster]

did you download the new client upgrade in the game store?

[shy jewel]

LAG in US-50 today is unbearable

[vague pulsar]

Server 50- Not allowing me to mine data. Also, bounty hunter has somehow developed cloaking technology in the last 30 minutes when I was mining data.

[shy jewel]

A guy in my alliance found a work around every time u need to reset the sync have another ship do somthing itll get stuck and reset the screen ur on I've been using a ship in dock telling it to warp to the system in working on and the. Canceling it but every 10 seconds mining data would be impossible but might make ur other dailies doable still unacceptable scopley

<@&509691205798592532> any feed back on the US-50 Lag? Looks like a sync issue

[wet rune]

Seen no announcement.. Are scopley aware the game is almost unplayable?

[keen hemlock]

None of the research seems to be being applied to the Franklin A. Warp speed does not change from the initial 8.5, repair speed is 8 hours for a lvl 5 ship

[rigid shard]

usually is

[gaunt prairie]

Second time now my second research tab has disappeared after i finish a research

[pulsar mist]

Weird question, but do you have Mission Reminders on Login turned off?

[pulsar mist]

Can you check your app store if you're on the latest update?

[gaunt prairie]

Reminders was set to off, game is updated

[echo marlin]

Ticketed event, Separatist Attack Doomsday worm says 2x for specail hostile. lvl 39 is 2330 points killing this Worm should double but it is not. Am I reading this wrong or what?

[pulsar mist]

Can... can you turn the mission reminders on and see if the research now correctly continues to show?

It might be a bug the team is aware of and turning the reminders on seems to mitigate it.

[pulsar mist]

Be sure to check the event page and compare the points. The in-game banner/pop-up doesn't account for bonuses.

[echo marlin]

Thank you @pulsar mist I will check.

[distant lake]

Its easy if you just hit normal hostiles and ignore the special hostiles

[rigid shard]

Congratulations, swapping crews is now an even bigger PITA!

I never thought that was possible

[pulsar mist]

Heya, do you by any chance have some screenshots or such that I can show to the team?

[keen hemlock]

@pulsar mist Sent via PM

[pearl trench]

I guess it has been solved?

[native oyster]

nope, the server still made less points than my alliance

i think its ops lvl bracket related, but given the scarcity of players in my bracket, this event will never be finished, no matter what

[pearl trench]

which server are you on?

[near jacinth]

Seems easy to check

Just compare with players with a different bracket

[native oyster]

EU-156 @pearl trench

[near jacinth]

If it's the same amount of points the event should be for the whole Server

[native oyster]

it's more like bracket limited, if you are in a bracket from opc 18-21 then you only get their points... and so on, not serverwide and highly restricted

happens with ctrl+c/+v all the time, we all copy, but when the feature is missing its... obvious

[wind vigil]

Is the game down atm as it hasn't let me log in for the best part of an hour?

[native oyster]

running smoothly here, some servers have big issues thou

[lucid karma]

https://cdn.discordapp.com/attachments/829034057899704430/829431099176386560/tempFileForShare_20210407-200256.jpg

Insane lag and visual bugs since the morning and no acknowledgement from Scoplely.

[elder girder]

EU-185 is quite lagged, whole aliance is complaining. Did other servers have it the same?

[orchid galleon]

133 is like ok

[wet rune]

Yes, my server has big issues and not a single post acknowledging it.

[native oyster]

ares reacted to server 175, and i believe they already know that there are performance issues

maybe a week more cooking time for this patch would've helped

[lucid karma]

Same on 181. Multiple alliances same issue.

[lucid karma]

Ditto.

[rough cairn]

Why doesn't he add points to me?

That's what other scoring players all look like. They have more just me does not add points

[void lake]

Thank god they fixed the game ruining bugs instead of just adding skins this patch

[native oyster]

ares already knows about that issue, talked with him today... no real reason known yet but my suspicioun is... its lvl bracket related, you only get the points of your usual peers

whats your ops level?

[rough cairn]

39

[native oyster]

a brand new server?

[rough cairn]

No

[native oyster]

ok, theory busted then

top to bottom, 20 33

38

[rough cairn]

Serwer 151

[native oyster]

the points just don't add up, and they're all from my alliance mates

[rough cairn]

What should I do now?

[native oyster]

no idea, same boat buddy

wait n pray

[rough cairn]

Ok 😭😭😭

[acoustic crag]

I must report some bugs:

1. in my store the promised 5€ second research is missing

2. the construction time for the new ship, released for this arc will take longer than the entire arc

3. it’s not possible anymore to receive helps from other alliances. Maybe this bug is related with number 2 and you will release the same arc in October when we will all be ready to play it

Happy to help @pearl trench

[cloud hinge]

Killing one more

[keen surge]

You didn't read the patch notes that specifically listed removing the ability to get additional helps by alliance hopping as part of the bug fixes?

[jaunty rampart]

They increased the price of second research to $20USD

[jaunty rampart]

Dev team is aware of build time

[jaunty rampart]

Intentional change, see patch notes

[uncut lake]

His message was ironic I think 😅

[native oyster]

actually, you cannot raise a price of something that has never been released before.

• it is forbidden by law to make misleading promotions like "50% off" when releasing something for the first time (just as a useful fact mobile game related)

[keen surge]

I don't recall a price being advertised for it either way, just people assuming that it would cost the same (despite clearly being seen as being more valuable than the 2nd build queue).

[native oyster]

this has escalated into a funny littly hobby i must confess

[gilded python]

There's a bug to report: Second research is costing 20$ in my account plz fix it soon 🙂

[icy venture]

The report from the end of the previous combat shows one value for the number of hull points I have left.....

The scan of a new hostile shows my ship has many more hull points left. Such a discrepancy should not happen.

[wicked geyser]

WHY IS THIS STILL A BUG!?!?

[hoary patrol]

Doska X: -644 Y: -372. Unable to mine here, stuck at 1223 resources available, if shields enabled at your base the game says its occupied.

[smoky mural]

Rest of alliance got bottom picture, I've got top picture and want bottom picture i.e the black feet memorial particles is this a bug and how do I sort it. Thanks.

[cold nymph]

Level 34+

[smoky mural]

So unfair.

[sick ether]

I purchased the second research feature but it disappeared from my screen sometime today. What’s up?

[waxen hearth]

Since the last maintenance, lol. I've experienced the worst game play ever. HOUR'S of circles of doom, ship stuck in battle, connection issues and many hours of other problems.

[waxen hearth]

Can't e even send help.

Any interaction with the game and we get circle's of doom.

[wise rapids]

Still haven't received my 2nd research what is going on you took my money wt f

[acoustic crag]

😉

[wet latch]

Update your app in the app store

[wicked hamlet]

Please can you fix the lag issues that are experienced. It’s making for rubbish gameplay having to restart after every action

[dense crescent]

Server 181 game unplayable... can't even call it lagg anymore, it's pure rediculousness ...

[shut chasm]

Right, 181 unplayable, even switching ships with locate function, kind of reset the position of every ships in the system but the desync is cumulating, acrobatic now to do anything 😭

[dreamy stream]

We need an immediate fix for server 181

[stone glacier]

The game is unplayable since the last upgrade I mine and don't get the rewards I mine an empty site and end up attacking another player breaking Roe can't attack hostiles as game says I am not there please fix it I have spent money on this game and am not happy with it

[spring orbit]

@pearl trench We complained several times since yesterday but no response from you and no fix, this is very frustrating

[graceful gulch]

Yeah, game is currently broken on server 181... ships not where they suppose to be etc.. Whole alliance is complaining

[sharp topaz]

At the moment it is unplayable, it is lagging opponents cannot be attacked properly, construction times are extremely exaggerated in some cases now. And that since yesterday, why is there no quick fix?
plus constant error messages like "Scan error", "Invalid ship location" and more

[shut chasm]

just curious : other servers than 181 experiment the spacetime distortion (aka desync/lag every where) ? or it's just our unlucky server... ?

[ashen tinsel]

Eu158 all ok

No lagging, only the normal bugs

[unborn bane]

175 is exactly the same

[pine atlas]

Updated app. Cleared cache. Re.installed. still unplayable. This needs a fix.

[native oyster]

This game has more bugs than a rainforest

[meager river]

Ship research and promoting officers isn’t reflected in ship power. Completed a hull health research yesterday and promoted Kirk this morning. My Saladin has exactly same power. Another bug due to the lags? (Server 175)

[crimson prism]

Almost unplayable now - I second what has already been reported. All day yesterday and today it's even worse.

[frank roost]

Server 175; empty nodes can't be resetted, i sent my miner home but game still.says its on the node. Yesterday i couldnt finish swarm event because ships location is wrong or ship gets stuck in battle, today i'm sure i can't finish evented ticket (doomsday worms) for.the same reason. I'm levelling up vahklas but i see no xp adding after a fight.
Any compensation? Game is not playable at all this way.

For all that money scopely gets, they could at least aknowledge the issues and keep the game playable!!!🤬🤬🤬

[native oyster]

server ms still way behind alliance ms - will loose my ability to compare both in 6h 13 min
push and pray

[ancient jay]

Games an absolute nightmare been glitching since yesterday struggling to do my missions because ships keep disappearing, I spend enough money please sort it out 🖖

[minor kestrel]

server181 - Almost unplayable now - I second what has already been reported. huge lag .
please find a solution ASAP

[ancient jay]

Beyond a joke now I’m not going to be able to do my ticketed event at this rate scope had better let this event slide an give maximum rewards as compensation

[native oyster]

Hi everyone, I'm having a lot of problems playing since yesterday. Need to reset the game every time I do anything, like restarting mining. I lost a few mine because of it. Anyone is having the same problem?
Thanks

[fallen sky]

Here's a new one for you

A node mining itself and not allowing players to grab it

[pine atlas]

Not seen any announcement or acknowledgement of the issues we are all having?

[acoustic crag]

Obviously not. Until a large part of players continue to accept to be milked with this unrealistic prices and this total lack of respect for us and for the franchise, they NEVER acknowledge anything.
Try to stop buying for one month and see how fast they will respond

[pine atlas]

Agreed. No more spend. Shield up and play something else that works.

[wicked geyser]

So is this a reason to not wanna play?

[acoustic crag]

Not inciting anything 😂😂😂
It’s a fact, all the “fixes” in this “upgrade” were done only for one reason. To push players to buy more.
Another fact is that they NEVER respond until some serious backlash happens.
And last fact is that this is not inciting, they called it “reality”

[native oyster]

just wanted to point out a dangerous path

[wary hedge]

I was using an Augur...my friend could see me as a 900k franklin XD

[frank roost]

Server 175 agreed on a 24 hour ceasefire. First because of showing sympathy to a player who lost his kid today. Second to make a point towards @Scopely

[spring orbit]

I am sorry to hear about your player's lose. Do you have problems on your server too? Our server 181 is unplayable for more than 24 hours now and counting and no response from scopley at all

[rigid kite]

Game is not really working. If i want to replace ship A by ship B on a mine I always get such an error about ship A even I have focus on ship B.

[unborn bane]

When are we going to hear from Scopely as to what is going on? The game is barely playable in its current state

[frank roost]

Thank you. Somehow i managed to grind some doomsday worms, but i dont know what happens in a few minutes. And no response indeed.

[native oyster]

"[EMH MkI] John" or "Jess Atreides" usually come on in about 4 or 5 hours from now, ares is overburdened since panic left the team and they at least try to talk with people now.
not guaranteed they can help, thou.

i was in a similar situation and all i was able to do was hourly calls for the delivery service while waiting for serverhardware. no matter how loud my manager screamed. yes they eff up a lot, but humans stay humans

[honest wren]

I am not able to refine 1* raw iso. The 2 and 3* iso refine options are in the territory refine tab but not 1* iso.

[torn aspen]

Also not at the end of the list? Sometimes they play hide and seek and are at the end 🤷

[mild pagoda]

Can you provide a summary of what action cause the lag to manifest? just bullet points.

we need something concise to send to them

[unborn bane]

It manifests in the following ways: Battles do not render, the ship goes into idle status (shown by the ZZZs) and then the points are awarded etc and eventually shields and hull damage are shown.

When leaving a mining node, it remains 0 or often still says “Occupied” and closing the game app and restarting seems to clear this.

Navigating between systems is delayed which means often the hostile faction ships hit your ship before you can respond and move away.

When battles do work, ships often get stuck in them for an extended amount of time, leaving them vulnerable to the chasing faction ships.

Im sure others will be able to add to this list

@mild pagoda

[dense crescent]

You're joking, right? Any and all action causes lag, entering a system, trying to switch mining ships on a node, killing or trying to kill hostiles, moving to a specific spot for a quest, etc

[torn aspen]

My mines just disappear when I refresh them. They return in about a minute 😬

[honest wren]

No it is not at the end of the list. Also at the top there is not even a counter for now much raw 1* iso I have. It shows the amount for 2* and 3* but no 1* and I have been mining 1* iso a lot lol

[torn aspen]

Cleared your cache?

[honest wren]

I am on an iPad, i cleared localization in the game, I also reinstalled the app and I even installed the app on another iPad and have the same issue. Also 5 other people in my alliance on server 61 have the same problem.

[torn aspen]

Then I can't help you 😬 probably server related

[honest wren]

I just figured posting here would alert the devs to the issue. I also opened a ticket

[queen crystal]

I'm also on server 175, and recorded some clips earlier showing a couple of the problems - though not all of them, as others on here have explained. I'm clearly on an emulator, here, but note the problems have been universal on this server.

[queen crystal]

https://streamable.com/9oh1lm The first shows battles not working visually and the 'deployment error'.

[queen crystal]

https://streamable.com/tce1k0 The second shows how the status of hostiles only seems to sync up when you try to kill something you've already killed.

[wicked hamlet]

The bugs are getting tedious 😦

[native oyster]

server 185 here ,we are experiencing the same issue

killing hostiles is nearly impossible

[queen crystal]

So, it appears to be servers 175, 181, and 185? Anyone else?

[wispy flume]

Have they released any statment at all about the issues? the game is soooo close to being unplayable for most of the ppl in my alliance!!

[hearty osprey]

Following pattern (server 181):

• forced kill & clear cache removes the lag
• After some screen/powersaving lag kicks in
  Device: Pixel5

[hallow shadow]

my 1* isogen refining option has completely disappeared. restarted device, app, cleared localization, re-installed ... still nothing. I've missed out on refining for days now. opened a ticket, got the standard copy/paste response "did you do those things?" -- and no further communication yet 😦

[toxic epoch]

my admiral is trying to get his 2nd research que and he has updated his game and even reset his phone a couple of times but it still wont show up.(the 2nd building que and research que are shown even without buying them, just locked)

[bitter ridge]

T2 bio minerals not giving points

[fringe torrent]

Yep, can confirm that. No points for t2 refine

[limpid granite]

Same here t2 bio doesn’t score

[golden plaza]

Same here, no points for T2 bio refine..

[late stirrup]

there is a problem in the Rest and Refine event... I refined Biominerals 100 t2 biominerals but didnt give me any points

[mild timber]

Me either.

[quick marlin]

So now players are saying they ARE getting reports for the refines they do now, but none for those they did earlier. This needs to get fixed, it affects an ALB...

[sour orbit]

need those points 🙂

[mild timber]

I cannot do the ticket event without the points ...

I know put a pack up so I can buy the points I earned... Great idea!!!!

[late stirrup]

its been 1h 40m and still nothing, no points...

[bitter ridge]

Not sure that 2nd pic is appropriate

[cedar ermine]

One of my alliance members only got 8 tickets instead of 10. Anyone else have this problem?

[polar mason]

Yes, a strange bug...maybe an unknown refit or Avatar 😂

Opla looks strange today

[ornate haven]

My ticketed event ended 10 min before other ticketed events and l didn't score, by handful of kills, the last tier reward! I kindly request a refund!

[native oyster]

same here. you'll need to send scopely a ticket with the screenshots

https://discordapp.com/channels/509679626763632640/557163704383438850/717368144405987420

[ornate haven]

Thx! 🖖

[native oyster]

Double button bug is back again when repairing ships is back. it doubled up on the repair button aswell. wondering if its caused by the awful lag this evening 🤔 s157//latest public beta

[jolly shore]

Defense Plattform not counting towards Event - "Combat Prep"

[uncut lake]

Yes, they don't count as building 😏

[rugged cave]

why no one knows other than it makes those events easy

[uncut lake]

@toxic hornet the tooltip is still not clear, and people build défense platform without having points for them. Can the event requirement be more clear?

[jolly shore]

The FAQ itself states otherwise..

[uncut lake]

Depend of event. It has been reported as I show you. I suggest opening a ticket

[bitter ridge]

Only event I know of that they count in is Domination for all others they don't

[rugged cave]

it says doesn't work for power creep and that all it says it doesn't work for

[native oyster]

is this a joke? scopely reply to my complaint about the ticketed sep event finishing early..... ticket no [5568048]
no offer to reimburse the ticket let alone credit the 2 milestones which i would have completed in the remaining time 😕

[pliant oxide]

After switching between systems this happened on iOS

[cloud hinge]

Franklin A impulse speed too slow

[jolly shore]

I did
I don't know what exactly happend but i got the points for the platform

[mild orchid]

the scroll bar does not work. Sometimes it is completely absent. When entered manually, does not work

from the "items" tab

[royal magnet]

I cannot upgrade any of my guns for the Franklin A.... i have all what is required but get always an error message

[toxic hornet]

Agreed. We are going to try and be more specific going forward.

[native oyster]

The tickets event Prepare to fight (based on increased points with buildings and xp on ships) is bugged: only my first upgrade (ship building) gave me points, the 2 next upgades (defense plateform D) did not gave me anything even if I saw my total of power increasing

[noble moss]

My husband had that issue earlier this week and had to send in a ticket to customer support. They gave him the 10 tickets back that time.

[native oyster]

wish i had that lucky earlier 🤔 this was with the sep ticket event finishing early though 😕

[rich burrow]

Where is customer support cuz they owe me I purchased the research queque and never got it .

Ok wassap with this research queque I purchased it and didn’t even receive it I want my research queque Scopely please

My tag name in game is Scorpio1111

[orchid path]

Good news, update the game in your App Store and it’s yours. Enjoy your extra researching

[eager burrow]

Since the changes to burn, mireks captain ability doesnt work with other officers like Kumak and Tyler

He procs the burn, yet it doesnt take effect until next round. And its a 1 round burn. So he is effectively supposed to do nothing as captain ?

It also does not proc djaoks ability

All burn officers require oponent to be burning at the beginning of the round, even those with synergy to mirek..

[arctic trench]

Level 42 here. Today I received a surprise gift chest that let me upgrade the franklin-a that I purchased yesterday. My regular franklin scrap completed, and I cashed in the franklin-a BPs to build a second franklin-a. That second franklin-a is missing the special Mk. II token and the game has not populated it to upgrade it. It does not exist in the store either. Will another chest get pushed out or how do we upgrade more than one franklin-a?

[rich burrow]

@orchid path I did nothing

Apparently checking App Store again it’s updating now waiting until it finishes then will let you know @orchid path

@professor clam thank your for your help sir I appreciate it 🖖🏽

I see it now 😃

[eager burrow]

It also cannot proc the damage increase for the obliterator as its the first weapn to fire in the rounds where it shoots. Mirek needs a longer burn or a different captain ability

[arctic trench]

It's not intended to build more than one? The $99 pack is still available. You could buy 20 Franklin-As if you wanted. I'm guessing they forgot the include that autolink mission/gift chest for multiple Franklin-As.

[native oyster]

Thank you @noble moss, I did it after your message

[obtuse path]

I'm on a different place, and I have them targeting me.

[keen surge]

This has nothing to do with the recent changes to burn. 1 round burn means that burn is applied for that current round only, so 1 round activations will never activate anything that requires an effect to be active at start of round. This was true before the change.
The only change that was made is that the 1% burn damage, which was always applied at the end of round already, now requires you to be alive. That's it.
As for the obliterator, this does not require burning to be active at the start of the round so in theory it should be able to activate with Mirek so long as you're hit and her maneuver activates before the obliterator fires (i.e. fighting hostiles or defending in PvP). I can test it later, but I know for a fact start of round is not actually required here.

[obtuse path]

more at this time again!

[eager burrow]

Ah ok, tyvm! It just seems that burn seems to fall behind hull breach and morale so i started paying more attention. You would think something in burn would be able to activate with mirek or avix on an officer though, kind of gives false hopes

[eager burrow]

Also, neither mirek or arix (sorry misspelled) are working with kuamk though, who does not require burn at the start of the round

[keen surge]

They have similar officers in breach and morale, just no one uses them. With the slow addition of Lorca and Georgiou it's getting better, but needs to be much more readily available still 😬 morale does have the worst of the three background effects though 😅
And you'll likely find that Kumak is still start of round, just not explicitly stated.

[eager burrow]

Morales background may not be quite as good( arguable), but it does have spock

[native oyster]

azetbur... well i tried using her but...

first it has to procc, and to get a use out of it you have to crit

to hard of an condition to be used regulary

only one worse is chang

[eager burrow]

Azbetur still has a useful officer ability not dependant on hull breach though

[native oyster]

and krell yes