#๐Ÿ‘พ-bug-reporting

1 messages ยท Page 379 of 1

hexed plume
#

No been saying since it came out

nova panther
#

It said 3days yesterday

#

Do you even read in game news?

#

@native oyster (DisplayedRate / (1 + ResearchBonus%)) * 0.8 that would give you how much the 80% adds.

native oyster
#

1700% / (1+70%) *0,8 = 800%

#

but it shows with and without 10/10 1700%

#

or 23.715/h / (1+70%) * 80% = 11.160/h

#

and not 4.000

nova panther
#

Displayed rate not ship bonus

#

27795/(1+0.7)*0.8

#

It works fine that is 100%.Just need to find right formula if you want to see how it is calculated

native oyster
#

ok, will check again

#

thanks

nova panther
#

What is the mining rate of gas without 10of10? @native oyster

#

With 10of10 it is 27795 correct?

native oyster
#

23.715 without 10/10
27.795 with 10/10

#

23.715 / 1,7 = 13.950
27.795/1,7 = 16.350
Cant see the 80%

nova panther
#

Yeah it is hard to find right formula.give me some time ๐Ÿ˜…

native oyster
#

ok, thanks๐Ÿ˜Š

keen surge
#

But didn't you say it works on base rate? So you'd need to back out the Hydra ship bonus for mining gas as well in getting the correct figures.

nova panther
#

True

#

It is easier to calculate it with an envoy since its ship ability isnt gas specific ๐Ÿ˜‚

keen surge
#

Easiest way to do is to get a warship with non-mining crew, back out the research bonus, and then use the base mining rate for the node itself in the formula to see expected mining rates with all of the bonuses.

native oyster
#

ok

#

will,change

#

Envoy without 10/10 = 6.593
Envoy with 10/10 = 8.381

6593 / 1,7 x 80% = 3.102 and not 1.788

#

ohhh, sorry found another gas research with 125%๐Ÿ™ˆ

nova panther
#

๐Ÿคฃ

#

Yeah now it is correct

#

6593/2.95ร—0.8= 1787-1788

native oyster
#

yes, its correct...thanks๐Ÿ˜Š

#

and sorry for question

nova panther
#

๐Ÿ––

low hemlock
#

Ok did all the suggested fixes , and still wont let me continue with missions

nova panther
#

contact support if you have problems with recall missions

tough jackal
noble moss
#

No, you cannot take over yet, OJ

#

๐Ÿ˜‰

#

To fix it, go back a screen and try again. Usually corrects it.

nova panther
#

๐Ÿ‘€

noble moss
#

S11 ๐Ÿคฃ

#

You should know by now, Bat, it is ALWAYS S11. ๐Ÿ˜‰

nova panther
#

๐Ÿ˜‚

foggy cobalt
#

I have tried everything and I could not get my gift that was given to everyone. I may not be the only one but I really need all the help I can get at the moment. Please respond to this message (private message) so I can respond accordingly. Thank you for your time and consideration ๐Ÿ––

nova panther
#

@foggy cobalt contact in game support

modest dew
#

๐Ÿ˜‚

swift hazel
#

S11 players were specially selected. All the loonies are there.

noble moss
#

And we're locked in. ๐Ÿค”

nova panther
#

you are in quarantine. We cant let anyone in or out

#

๐Ÿ‘€

noble moss
#

๐Ÿคฃ

swift hazel
#

We're locked in and Scopely tossed the keys away.

nova panther
#

It wasnt Scopely....

#

It was me ๐Ÿ˜ˆ

noble moss
#

You can't keep me in Arkham, Bats.

nova panther
#

๐Ÿ˜‚

#

We will see

native oyster
#

@nova panther I have been bugged with recruit for three hours

#

It says I need to recruit but I don't have enough stuff I tried usual

nova panther
#

Bugged how?

#

It is the tribble chest that isnt available yet

native oyster
#

Ok once it is I'll be fine?

#

I appreciate it @nova panther

#

Have a good day

rain holly
#

Unable to play all day game loads to social authentication and then sits there..

grim anchor
#

Domita warp speed increase is not working...

wanton bobcat
#

In the minus ๐Ÿ˜‚

brittle spear
#

@wanton bobcat planting gas instead of mining it ๐Ÿ˜…

royal terrace
#

For the love of Gorkon, please raise the priority of fixing the 'stuck in battle' glitch. It has been a continual problem and work-arounds are not an answer to an inherent problem. Thank you.

patent birch
#

I have done all the missions it said and still like 5 points being finished what gives? Help! Firewolf5934 or DeadlyVampyerVV scopely support

swift dust
#

pan right to see the option

tropic lichen
#

test

#

test

#

We have some serious problems in the game. Cht disappears from time to time

#

test

#

We have some serious problems in the game. Cht disappears from time to time

#

second its not possible to set alliance status for commodores anymore

#

second its not possible to set alliance status for commodores anymore

#

third game starts over with comment connection problems, even when ther is no problem with connection

rough shale
#

Not quite sure if my issue is in the correct channel but I had an incident last night. Put up a shield around twelve at night and when I woke up to do Tribble duty, my shield was gone and my base was being raised. I've got some Screenshots and I'm really lost here. I'm not mad because of my resources but just have no clue what happened to me?

#

Not quite sure if my issue is in the correct channel but I had an incident last night. Put up a shield around twelve at night and when I woke up to do Tribble duty, my shield was gone and my base was being raised. I've got some Screenshots and I'm really lost here. I'm not mad because of my resources but just have no clue what happened to me?

#

Sorry for double post

naive adder
#

Tribble assimilation counter off? Was 1d8h when I went to bed. Woke up 7h later, and it now says 1d6h. Also game says I have 1 recruit available, but I've looked at every one, and I have none available.

remote river
#

This morning around 5am EST and for the second time in a week a Horizon approx 250k strength defeated my base thats over 9 Million. My base didnโ€™t win a round?

keen surge
#

@remote river was the station already cracked in the first report? Once it's cracked it no longer fights back, it will always lose and do nothing in combat.

mild pagoda
#

battle reports do not always show the first attack if you were hit multiple times

autumn socket
#

@rough shale message support and ask for shield log

mighty plinth
#

Had the game claim I needed transwarp cell to take the node next to me. Restarted and all was well. I had been jumping back and forth with a borg system immediately prior.

rough shale
#

@autumn socket contacted support and they could tell me that I had a shield and some time later attacked someone. Luckily, I've a battlelog which states that there was no attack between my shield and the attack on my station. I'll see what that means

autumn socket
#

@rough shale well hopefully with the battle log you can get it sorted out

still patio
#

same sistem, same ship how is possible?

rapid beacon
#

@still patio Latinum nodes switch between normal and double speed on reset

still patio
#

ho i dont know that, thanks ๐Ÿ˜„

#

@rapid beacon in other words if I empty this node will a normal one come out? and if I empty a normal one, will a double one come out?

rapid beacon
#

I think it is random, just a chance of a double speed node, I dont mine latinum so not 100% sure

keen surge
#

Yeah, 1 in 8 chance on reset of becoming a rich node.

jagged crescent
#

Anyone else trouble score wrong.... event board says 800k actual stock says 400k?

#

Tribble

keen surge
#

@jagged crescent seems like a big difference.. but, you're expending Tribbles in order to get more, so your points will always be higher than your stock unless you never refine them.

nova panther
#

There is no way to have less points than the tribbles in your inventory

#

It will be either equal or high

dreamy garnet
#

My 10 of 10 shards gained from the Tribble refinery is not accumulating correctly. Several in my alliance are reporting the same thing. I took a screen shot and will submit a ticket.

sick mango
#

Anyone has server issue problems again? Loading stock 73-76% every fcking day ๐Ÿ˜‘

#

@nova panther could you plz check it?

proven atlas
#

Yes my game has been crashing about every 5 to 10 min ๐Ÿ˜’

#

For the last 3ish days

sick mango
#

Jup same

#

From yet to now breakdown, loading years since 45-60 min

proven atlas
#

@nova panther any explanation as to why the game is crashing harder than a 3 year old on a sugar high?

#

Or a fix coming?

spiral lintel
#

Hmm missions says lv29 when I hit lv34 ops but itโ€™s lv33 the warehouse. ๐Ÿค”๐Ÿค”๐Ÿค”

keen hemlock
#

I have no military supremacy event. Anyone else missing it?

native oyster
#

I also not have military supremacy... ๐Ÿ˜ 

#

But other player on alliance have it...

proven atlas
#

What level are you? As that may play a part

rose shale
#

Noticed yesterday that my officers didn't display what ship they were on when assigning them. I was able to put Cadet Scotty on a ship in base while he was on a ship mining in another system. Has anyone else had this issue?

west shard
buoyant tundra
#

So my server went from no lag to massive lag. Good fix for the lag issues on the other servers

spiral lintel
#

I have two military events as I started then upgraded ops and got another. Just wish I tiered Brel up after I did ops

#

I tell u something tho. Iโ€™d like to know where these lv42+ hostiles are in non dark space.

broken sable
#

Joined the Klingon reputation event today, and it automatically joined me to Fed and Rom reputation events as well. Please tell me this is a bug and not intended, itโ€™s very frustrating when trying to grind one faction rep.

limpid rampart
harsh lantern
#

Don't know what gives I sent a friend of mine a link from the new thing they just released in the in game news. But they are not being put on the server I am on. What gives?
@Here

quartz lance
#

I just tried to have someone come on you our server and it is unavailable.

harsh lantern
#

I guess Scopely hasn't pushed out the new updated app yet to the app stores yet. Only thing I can think of.

round cove
#

Have not received antique

#

No antique#bugreport

#

Ok got,it it just took a while to show up

native oyster
#

bug .. while I was at a hostile rate the game didn't warn me of the attacks on the base I didn't see the automatic shield. finally at the 6th attack came a message that I was under attack

nova thistle
#

Server 155 has some major lag issues both game and chat

azure garnet
#

All servers are like that!

dense marsh
#

In the Borg mission Sterling Example, it has you go to Roda alpha and kill 8 tactical probes. I killed 3 then got destroyed. When I go back I get killed by the first one every time. Something is wrong. I have other players with similar experiences. Seems to only let you do up to 3 kills and won't let you hit any more. 1 player was killing lvl 32s in another system. After 3 kills he could do no more. What's going on?

proven atlas
#

Never had that issue, but why would I recommend this game to anyone when it crashes every 15 min? For the last 3 or 4 days

#

Then fails to login 6 times before letting me back in only to crash 2 seconds after loading

unreal pilot
#

3rd tier rewards in Battle for Glory event are not being counted for levels 30-31

minor pine
#

Why is my 7 day and 30 day not getting counted if be stuck on 2 for 2 days and it has happen before with missing out on 7 day new player special. So already frustrated.

pearl anvil
keen surge
#

@pearl anvil you'll need to contact customer support in game, include your player ID, dock of stuck ship and crew.

pearl anvil
#

Solved by support, ty

runic creek
#

Hello. Is the capacity of the blue Spock on the bridge bug ?

native oyster
#

No, works as intended

runic creek
#

Then it's mine that bugs

#

Is it possible ?

native oyster
#

Nope, officers are all server side scripts

#

The only thing that can bug is client side tooltips or battlelogs

runic creek
#

I have a combat report where arkady gives me 3 rounds of morale after my shield is exhausted and in the other rounds, my shield remains exhausted and does not absorb any damage.

native oyster
#

You can always contact support, but so far nobody reported any issues

#

There were no changes to Spock in a long time, so not really possible they messed something up

#

But then again, never hurts to ask support

runic creek
#

I'm going to run some more tests so I don't disturb the support for nothing. Thank you ๐Ÿ‘๐Ÿผ

keen surge
#

Well that's not entirely true ๐Ÿค” advice for a long time, including listed in the officer guide, is that rare Spock's ability does not work on depleted shields. More recently it's been discussed that it does work, but it takes an extra round to kick in. So in theory you shouldn't have any shields for at least a little bit.

cinder gazelle
#

Anyone else getting really fed up with scouts not dropping chests, itโ€™s gone down to about a 50% drop rate, why????

lyric aurora
#

I have been hit 3 times in the past couple weeks with no battle log on my base being taken out and ships destroyed. I have lost 10s of millions in all three RSS.... To make matters worse Iโ€™m not receiving any warning message till AFTER the attacks are done.....

mild pagoda
#

Battle reports are not always accurate and I would not depend on notifications at all. Best practice is to stay shielded if you have rss to lose

#

Set timers on your phone for when your shield is set to expire

vale grail
#

4 nodes in Illmatar in server 157 have disappeared.

autumn socket
#

@runic creek dont use arkady with spock it wont work. Spock will recharge your shield but cant recharge a depleted shield. Kirk and spock are the best combo for morale.

#

@cinder gazelle less then 50% hit 10 yesterday got 2 chests

#

@lyric aurora your battle report will always show you the last report for each dock when you restart the game. This can mean you wont get a report for the attacks that crack your base. You can contact support for a full log report of the raid.

runic creek
#

@autumn socket Thanks, but I don't have Kirk yet. I'll put Spock in the cargo hold until then. ๐Ÿ‘๐Ÿผ

autumn socket
#

Try arkady harry and uhera or bones till you get kirk

runic creek
#

Who's Harry ?

autumn socket
#

Zulu

#

Should remember not everyone nicknames characters lol

lyric aurora
#

@mild pagoda thats blaming the victim. The game is suppose to advise you during base attacks. The battle log should be working and it ISNT. Itโ€™s broken and should be fixed. In two of the three times Iโ€™ve been hit I have been playing and nothing... no flashing red base, no notifications..

mild pagoda
#

Itโ€™s well known that there is an issue with notifications that is being worked on and not yet fixed. So depending on them is not wise. Same goes for battle reports.

ivory bloom
mild pagoda
#

@ivory bloom pikeโ€™s ability only works in combat. He will not boost Scottyโ€™s warp

ivory bloom
#

Thank you

mild pagoda
#

๐Ÿ–– itโ€™s a visual glitch.

ivory bloom
#

Same with stonn for increased cargo lol

mild pagoda
#

Yea. Only combat. But pair him with Moreau and Chen/tโ€™lann and best hostile crew their is

ivory bloom
#

Absolutely!

#

I've been using thst combo for borg probes with the most success. Thank you

native oyster
#

I use it for every hostile. Best pve crew in existence

native oyster
#

Station take down without losing a ship?

#

And no warning

crude veldt
#

Chased a romulan scout around the system from the time it spawned until it disappeared again and I couldn't attack it. My ship kept stopping at the supposed combat point which was always the spawn points, even when I got ahead of the scout.

#

This happens almost every time

muted scaffold
crude veldt
#

@muted scaffold that is a known glitch

muted scaffold
#

Thx, funny one ๐Ÿ˜‚

exotic ice
#

@crude veldt Same with Klingon Scout

lilac sun
#

I have noticed that Maras ability does not activate when the hull breach is applied by Krells captain maneuver, can anyone confirm this

autumn socket
#

@native oyster can only hold 30 reports properly find the reports when your was cracked are a lot more then 30. Message support and ask for full log of the raid it will tell you how many attacks you had

verbal vapor
#

@crude veldt This bug happens with regular hostiles at random too

crude veldt
#

@verbal vapor yeahbut it seems more prominent since the updates.

verbal vapor
#

Yeah each minor update is a fun fest of new bugs and bug severity multiplier roulette

native oyster
#

Sort the pissing lag out and the ship warp lag and server lag, and when a ship says it's in a system but it actually isnt because the game hasn't updated itself, for a company that makes as much money as you no doubt do on this game you can at least sort these problems out I've played for 4 months now and nothing has been done about it even after your repeated comments saying your sorting it

limpid rampart
limber ermine
#

Fix your stupid game. Enough is enough. We invest in this game and for what. So it can continually screw up whether it be with the chat or in game issues. I am sick and tired of attacking a node with a player on it and the game doesn't attack and the ship just keeps going back and forth and not attacking and the player being attacked just resets the node.

#

I will be not investing money in your game no more. People shouldn't invest in a game where the game masters can't even keep the game from messing up continually.

terse canopy
#

The payment to the star does not pass. It is possible that there are no 18 shipyards..

proven atlas
#

Day 5 of game crashing

#

Come on guys it is called Testing for a reason

terse canopy
#

Why is the store not working?

weak cipher
#

I have a mission to do in Denobula Trixia in Federation space but it wonโ€™t let anyone warp to that system. Please help.

native oyster
#

@weak cipher Try with your ship from a different system

weak cipher
#

I did... I tried it from my base. Wonโ€™t work. I warped to the system next to Denobula and tried to launch from there, as shown in the picture above, and it still wonโ€™t work. Requires warp 53 and my ship can reach warp 54.

#

The system right above Denobula has the same problem too

native oyster
#

One of the warp paths must require a higher warp than stated then.

weak cipher
#

Nope

#

As you can see from the pic above, I have been to that system before, otherwise I wouldnโ€™t be able to โ€œview systemโ€

native oyster
#

Hmm

#

My equally warp 54 ship can travel there just fine

weak cipher
#

Hhmmm.... strange

native oyster
#

What system are you based in?

weak cipher
#

I just tried from another system

#

If the warp isnโ€™t enough, the dotted line on the map would be red, not white

native oyster
#

What system are you based in?

#

Also, what crew is on your ship?

weak cipher
#

My base is all the way in Klingon space

#

It has nothing to do with my crew cuz the white dotted lines means I should be able to warp there as it meets the criteria

native oyster
#

I'm trying to replicate your exact scenario but you seem intent on not answering basic questions for reproduction.
Contact CS. ๐Ÿ––

weak cipher
#

Because youโ€™re asking me questions that has nothing to do with anything because my screenshot answers it

#

White dotted line vs red dotted line

native oyster
#

If I ask questions that I deem pertinent to assisting you, then it'd be a helpful if you could just answer instead of dodging or being smart. If I can reproduce the issue, it goes further along the pipeline then when I cannot.
Using Pike in combination with Scotty could give you a false indication as for your ability to warp because Pike is intended only to work in combat. Hence it has everything to do with it.
Where your base is located matters to the paths traveled and so also, has everything to do with it.

But again, please take your victory here and take it up with CS. If you refuse to help me help you, then why come here at all. ๐Ÿคทโ€โ™‚๏ธ

carmine obsidian
#

๐Ÿ‘†why CS and programming just ignore you also..

weak cipher
#

Yes, Iโ€™m using Pike with Scotty, but what does that have to do with anything?

#

None of their abilities says anything about limiting warping capabilities

native oyster
#

@carmine obsidian Thanks for your contribution. I've revoked your ability to send messages in this channel now.

weak cipher
#

I just need to go there for Crowleys ship

noble moss
#

Unfortunately, although it isn't stated, it's well documented that Pike only works in combat. Visually, it appears he boosts non combat abilities, but he does not actually.

#

It's already been recommended to the team that they clarify this in his description.

weak cipher
#

That sucks... itโ€™s working fine now after I removed Pike as captain

nova panther
#

Yeah it is a known issue

visual pawn
#

Hello - not sure if this is a bug. I wanted to test Ten of Ten's mining capabilities, so I did a test using a Horizon, with and without him. There is a definite increase, but I am not sure if this is 80%, or what component of the overall mining rate is affected.

#

A great deal of research has been done to increase mining rates, I am just trying to see what the tribble will do by minimizing what I can

nova panther
#

@visual pawn tell me your ore mining research % and I will help you calculate it.It is calculated from base stats so we need to remove research boosts

nova panther
#

Nice

#

What about this one? @visual pawn

visual pawn
nova panther
#

Okay

#

So this is how 10of10 boost is calculated:
MiningRate(without 10of10)/(1+research boost %)*0.8

#

In your case it is:
13612/2.75*0.8

#

Which is equal to 3959

#

3959+13612=15751-15752

#

If you use a faction miner,will be harder to calculate because of their ship ability and I dont know the right formula ๐Ÿ˜‚

visual pawn
#

I tried first with a Valkis, and decided tgere were too many other factors involved

#

Well, it does come up with the figure I see - 17571. I just wanted to undrrstand what's happening there

nova panther
#

๐Ÿ‘๐Ÿป

visual pawn
#

Thanks for the info ๐Ÿ‘

nova panther
#

Anytime ๐Ÿ™‚

fiery tendon
#

Hey peeps, Anyone had the issue where you destroy the assimilated ferengi trader and don't get the antique even the battle report said you did?

primal briar
#

Did you bring your ship home?

nova panther
#

@fiery tendon you need to return to base

fiery tendon
#

Thanks guys, just figured it out

crude veldt
knotty pasture
#

Ive been looking at the borg tribble discussion....I get the points both sides have made...but it comes down to CLEAR description doesn't it? Had scopely been clear in the description about the borg tribbles abilities...same with a lot of "offered" officers that ONLY are available via packs.....most would've not purchased the packs. Dont get me wrong....I'm thankful for any edge I can get...but in the instance of the tribble...this is clearly false advertising. 80% means 80% regardless...

plain cloud
mental swift
#

@plain cloud You'll find hundreds of examples of that in the game. Even worse are the few that read something like "Destroy the hostile explorer" and it's a battleship... or the dozens of missions you get in relatively low-level systems that you can't even think of completing until you're 10 levels stronger (and funnily but not problematic, missions in HIGH-level systems that you could've done 10 levels earlier had you been able to reach the starting point - I Just had one I picked up in warp-40 Fed space that required me to kill a 100k ship...ridiculous)

echo chasm
#

The Vault of Latinum at ยฃ99.99 needs seriously update or binned itโ€™s completely overshadowed and superseded by every other ยฃ99.99 offer

dry pollen
#

Sssshhhh......you'll scare the fish. ๐Ÿคฃ

terse canopy
native oyster
#

Will forward. Please also report to CS via a ticket.

terse canopy
#

Sent the complaint doesn't work

crude veldt
#

This node in Lixar is glitched. Unable to mine it. When I send a ship it tells me that I am attacking someone, but there is nobody on the node and when I do attack I just land on the node but it doesn't mine, and there is no battle.

terse canopy
spice torrent
#

Server 157 - Ok Vak, since a couple of days no Scout respawn and one ship seems to be stuck the bottom ( canโ€˜t selected for killing)

vale panther
#

Cannot buy ship blue prints

dapper geode
#

Server down? I can't load past 76%, nothing wrong with my connection and there's an event due to wrap in an hour or so!!!

spice night
#

@vale panther ship faction blueprints only available through the Faction Store and Faction Credits. All the other common (grey color) blueprints you can only get through killing hostiles

molten sand
#

๐Ÿคฉ I love that nodes

autumn socket
#

@vale panther you need to spend more to "unlock" them

ancient tusk
#

Hi has some of the prime research been disabled as i researched prime defenses and i am getting the same results as if i didn't research it

autumn socket
#

I've just logged back on to no shield after having 5 days left of a 7 day shield. A miner moved from a mine into the middle of the system and no battle reports to say I lowered my shield by attacking someone else

fringe lion
#

Is there a bug with Ferengi Traders?

#

No token in my warehouse

autumn socket
#

@fringe lion return the ship to base

fringe lion
#

Hmm ok

velvet meadow
runic creek
#

Is it possible that 3 players have the same name on the same server ?

#

They keep spoofing the tags of other alliances as well as the names of other players.

slow mauve
#

Happened more than once, ship is registered as destroyed after battle but this is the battle report

spiral lintel
#

Broken yarda nodes. 2 out of 3 not working.

#

Not been working since last data event. Come on scopely

lost egret
#

vs...what is actually in the pack......

spiral lintel
#

Itโ€™s over the next 30 days

lost egret
#

yup

spiral lintel
#

So u get all that as a one off then over 30 days it all adds up to what the load up screen says

lost egret
#

i understand it

#

it doesnt though

#

the store pack listing contains the 30 day total

spiral lintel
#

No it doesnโ€™t

lost egret
#

which blatantly doesn't match the splash screen

spiral lintel
#

The store listing u get immediately

#

U see those 300 tokens u get

#

Thatโ€™s 30 days worth of rewards

#

So 960 lat a day

lost egret
#

are they still listening the full contents in the "back of beyond"?

#

via settings HELP/FAQ

#

*?

spiral lintel
#

No look at Resources tab and youโ€™ll see April elite pack. Click that to view what u get for 10 of those tokens. Then times that amount by 30

#

So if u buy the April pack you will get 47,800 latinum of which 19,000 you get immediately

lost egret
#

oooh gawd. this game gives me a headache

spiral lintel
#

It really ainโ€™t difficult mate

#

It even says on the loading screen over the next 30 days

lost egret
#

k. thanks for your wisdom

fierce jungle
#

Please get the game fixed!! So that it doesnโ€™t keep crashing every 10 mins playing on iPad

versed narwhal
#

Never mind its a blonde moment. It says +5 but it's going up 10 each time Picardfacepalm

native oyster
native oyster
young verge
#

glitches bugs Scopely.... #fixit
I have done a reinstallation of the game, again!
After an uninstall and reinstall of the game, my game is still glitched out, broken game, game over (for this admiral, no way!)
#scopelyfixit

#

STFC players get onboard! make Scopely fix the game.
Block me again Scopely, no worries, if you fail to fix this problem, and choose to bock me, peacefully; chatting here. You will get to see exactly what kind ole school Geek you chose to offend!

native oyster
young verge
#

John I see u typing, you need to understand who I am, I'll listen to who you are.

nova panther
young verge
#

my communication has nothing to do with the 2 channels you mentioned! duh! block me again from trying to help this game continue to be fun... GAME ON with you!
If you block me, ur 100 Scopely employee or paid.

nova panther
#

I am a mod and will make sure you follow rules ๐Ÿ––

#

Also I am a volunteered player

#

Now go chat in channels John mentioned or you will face further consequences

bleak sedge
#

Just a heads up, does @rugged carbon even exist? And who can I report inappropriate behavior too?

nova panther
#

Contact support

#

And yes Gala exists

young verge
#

oh really, I can do that
I'll see what is there, that is beneficial to this game.
If I don't see anything nice there, Scopely and everyone involved can expect to be Geeked!

nova panther
#

You threats means nothing in here and please stop talking in this channel.Move to channels John mentioned ๐Ÿ™‚ or ๐Ÿ”จ is coming.This discussion is over.

bleak sedge
#

WOW! And you thought my spamming was bad? At least I was asking for something the Devs promised but never delivered.

#

Well, I'm gone! Don't want to be banned.

nova panther
#

Rules are rules ๐Ÿคทโ€โ™‚๏ธ

bleak sedge
#

They are, but it seems Scopely, the mods, and the devs, don't follow any. Or don't have any decency or respect for the players. Just my $0.02

young verge
#

Send channel links as I require you to and asked you privately.
Understand I can back-up everything I said. 100%
I'd rather not have to.

nova panther
native oyster
#

Oh man is this still going on? Guys, we're not working against you. We are just redirecting your frustration towards the right channels. Now please, stop. We dont want any issues here.

crude veldt
nova panther
#

That is a weird one

#

๐Ÿค”

native oyster
#

0 lat is correct?

#

Try updating bluestacks/app or test on your phone.

crude veldt
#

I just checked for updates this morning, there were none.

#

On the phone the store will not load as well. 3 members of my alliance report the same problems, but others in my alliance are having no issue. Server 32.

#

And yeah, I just used up my Lat.

bleak sedge
bleak sedge
#

Nothing at all? I just checked a few of the ancient Android accounts I started months ago and all but one of them don't have the transfer option.

bright bough
#

Canโ€™t get the invite pop up to pop up any more?

autumn socket
#

Reply to shield dropping after asking for shield log. No explanation as to when it dropped. I didnt go to attack another player so couldnt cancel an attack as there was no attack by me to cancel. Also doesnt explain how a ship went from a mine to the centre of the system onto the sun

crude veldt
#

Please explain this. System says that it requires a warp range of 47, but My D3 with Cadet Scotty has a warp range of 41 and has no issue with getting into it.

#

The same with my Mayflower with Cadet Scotty.

nova panther
#

@crude veldt you need warp40 for long route and 47 for short one

fierce kelp
#

hello, i have a problem with my station STFC the "SCRAP YARD" is not working! the activation button is not available, now I can not recycle ships!

nova panther
#

@fierce kelp reinstall the game

fierce kelp
#

I also accidentally bought a VIDAR ship a few days ago, but I thought that would be an upgrade set!
now i have 2 vidar but i only need one! Please can you exchange the 2nd vidar for another ship e.g. SALADIN or INTREPID I can pay the rest of the amount!

true steppe
#

Scopely fixing issue = useless rubbish

bleak sedge
#

WOW! You think an intrepid is worth a Vidar? And they I was breaking the rules

fringe kelp
#

Are the server transfer tokens available now? My son is an ops level 7 on server US-010 and I was hoping to have him transfer over to my server US-025.

bleak sedge
#

It's open and you're one of the few lucky ones who is not on a closed server.

#

Maybe one day the rest of us poor schmucks will be as fortunate as you.

fringe kelp
#

There is no token available in the gift section.

autumn socket
#

@fringe kelp it will be in his items already. In his settings he should have an option to change servers. @zealous grove did a video on it

fringe kelp
#

We watched the video, I followed the same steps. The token is supposed to be in his gift section, but it is not there.

bleak sedge
#

@fringe kelp the same has happened to a few of the android accounts I have. I can only assume the typical Scopely reply which would be: "We said only some players have it, so if you don't, so what, who cares, and get over it."

Again, personally, I think it should be open to everyone and every server. But so far, Scopely has been pretty cold when it comes to why some people have the privilege and others do not.

fringe kelp
#

Yea, I donโ€™t have any strong opinions about who should be allowed, I just want to know why my son, who should have access (ios account), doesnโ€™t.

bleak sedge
#

@fringe kelp there are a LOT of players who are there in that boat with you.

vestal fog
#

I had someone get past level 10 and they used my game invite link, I haven't received anything from the referral thing, am I missing something in the details?

ebon mist
upbeat ingot
#

Good morning, since the last two updates my smartphone (Samsung, Android) gets very hot when using the app and the game jerks a lot. On the same smartphone from my wife the same problem, although she has just installed the game.

native oyster
autumn socket
#

@vestal fog awards given out on Thursday

verbal hawk
#

All events are stuck like this

native oyster
#

@verbal hawk What device are you using?

verbal hawk
#

iOS

#

iPhone @native oyster

#

Iโ€™ve cleared cache and restarted app

#

Will restart phone see if that solves it

native oyster
#

Ah. Dang.

#

I thought it might've been contained to a few Samsung phones as I have it on my Samsung a70 and two other mods on their samsung devices as well.

verbal hawk
#

Restart of the phone solved all except one

native oyster
#

Btw which iPhone model is it?

nova panther
#

@fringe kelp contact support.They might be able to give token manually
@vestal fog you will get rewards during specific dates.you can find them in stfcinvite page

violet kelp
#

Also had that problem, @verbal hawk
And today the app is crashing by itself every 15 minutes...
Definitely as bad as this situation can be... and please donโ€™t ask which device we are using. I use iPhone, iPad and Mac, and itโ€™s all the same, so no device related but instead is game related!

dry mortar
#

I am reporting this as a bug in design perhaps <@&509691205798592532> can help? Basically as Ops 40 i am getting missions like the one below. The materials required are only accessible to me in 100 Eur packs. Because uncommon parts show in refinery at ops 41. So either change the event or allow refinery to give uncommon parts at 40.

native oyster
#

I thought you could scrap ships for those?

dry mortar
#

and these events come nearly every day, which means pouring salt into an open wound.

#

for uncommon ship parts?? I will check, i can build a whole armada of valks and kumis.

nova panther
#

You need to scrap lvl26 fac ships

dry mortar
#

Thanks, oh boy, I never got the payflower.

#

I just checked Vahklas Tier 9 gives 2,270 3โ˜… Explorer Parts but not the uncommons. So get the payflower just to scrap it... oh well

versed dagger
#

Isnโ€™t that where you refine broken ship parts with the refinery

autumn socket
dry mortar
#

yes @versed dagger and you get in return 4โ˜… Common Explorer Parts when you are level 40, you do not get 4โ˜… UNCommon Explorer Parts until you are ops 41

versed dagger
#

Aaah

dry mortar
#

But the event asks for 4โ˜… UNCommon

versed dagger
#

Iโ€™m still stuck at 38 ๐Ÿ˜ฌ

dry mortar
#

And scrapping the payflower does give 4โ˜… Uncommon Explorer Parts, 4K at tier 8-ship level 40 or 8K at tier 9-ship level 45.
ISS Jelly needs from tier 2 to tier 3 nearly 20k.

#

Thanks @nova panther and @native oyster there is that way, but oh my god its a very twisted way. Just looking at the costs of getting payflower up to tier 8-9 to then scrap it ๐Ÿ˜ฒ not worth the event rewards.

#

Tunnel vision to 41 then

nova panther
dry mortar
#

Thanks batman, like I said **uncommon **parts at ops 41

nova panther
#

Refinery output isnt that good at lvl41 so I dont think it is worth to go there if you arent ready

#

Dont rush for an event

dry mortar
#

thanks, it is not the main driver, but its a sweetener on the way.

#

I think the event should not be visible to ops 40, its just pissing me off

nova panther
#

Or they should change refinery

dry mortar
#

yes ๐Ÿ™‚

nova panther
#

At lvl39 you should be able to refine 4g stuff because you get Jelly

dry mortar
#

perhaps you can make this reach scopely?

nova panther
#

I can suggest but don't think it will change ๐Ÿ˜

dry mortar
#

Thanks, I appreciate anything you do. Imagine what I can do... ๐Ÿ’ฉ

mild plaza
#

Is this where I can find panic ?

placid radish
#

@mild plaza I havenโ€™t seen panic yet today. Is there something I can help you with ?

bleak sedge
#

Any word on when some android users will get their universe relocation tokens?

mild plaza
#

Unless you can raise tickets to scoopley directly I doubt it mate,

I was recommended to contact panic but I have had an ongoing bug since march 2019. People can raid my base through active shields, or my shield simply bugs with a timer but doesnt activate.
And I've had enough of the piss poor responses we get from then support in game.

They have confirmed the bug and promised to fix it many times over he last year. And nothing has happened

I have lost hundreds of millions constantly being raided and no matter how much proof I send support I get what appears to mostly be copt and paste answers

#

@placid radish

verbal vapor
#

I accidentally started warping the wrong ship so I immediately tried canceling it, but I just got errors.

#bug cannot cancel warping.

mild plaza
#

@verbal vapor that sometimes happends clearing localisation usually fixes it mate

verbal vapor
#

I reinstalled again yesterday, I can't be bothered resetting localisation or reinstalling every day. I already have to reboot every day

mild plaza
#

You clear localisation in the game in setting in takes maybe 30 secs to do

bleak sedge
#

Clearing localizatiion usually works for most bugs, but I agree, it shouldn't be something that happens every time we open the app. Or code it so that it happens when we open the app.

vestal fog
#

@nova panther Thanks!

spark ether
#

So, around 1.5 years of not fixing the NS timer. Guess I'll make my sem-regular report to here to hopefully get a critical issue that affects overall gameplay resolved.

pallid junco
#

@mild plaza I also have just the raid through shield issue , getting no where with customer services, as it appears the issue is that the server did apply my shield even although it used it out of my inventory. This is really not on and is a fundamental flaw in the game.

#

@placid radish

ebon mist
#

Home page strength shown as 277k. Battle report shows it as 370k. ๐Ÿค”๐Ÿคจ
@ebon mist @nova panther batman is this a known error? Still facing the issue after restarting the game

dry pollen
fringe acorn
#

All new events are like that

#

What are requirements?

sonic dawn
#

@fringe acorn close app and reopen, happens to me all the time. Issue with pulling data from server I believe.

stiff mulch
acoustic reef
#

The 5-point bonus for using epic Spock in the โ€žLive-long-and-prosperโ€œ Event does not work ๐Ÿ˜ก

acoustic reef
#

I have 7of10 as Captain, 8of10 and Spock on the bridge but still only 15 points in the Lvl.29 Borg-system.

unborn bone
#

Try Spock as captain, not just on bridge

nova panther
terse canopy
#

When will the new server #165 be available ?

rain geode
#

A guy in my alliance has lost yhe recycle button on scrapyard. Checked he has ships at right level to scrap, not scrapped in ages, restarted game, cleared localization data. Any ideas?

nova panther
#

@rain geode reinstall the game

#

Fixes it usually

rain geode
#

ugh, ok will let him know, thx

exotic ice
#

Crashing more than usual

#

Look like hitting Seg Fault

acoustic reef
nova panther
#

๐Ÿคทโ€โ™‚๏ธ

pallid junco
#

Anyone on anble to help with my shield attack issue above? Getting no where through the game help.

earnest crest
#

Since others have posted the bug. I will only state that the โ€œLive long and prosperโ€ and the borg event are not combining scores or adding them at all. The borg event is give 5 points for a lv 29. The Vulcan event will give 5 for a rare Vulcan as captain. Iโ€™m only get 5 points for killing lv 29 borg probes!

near current
#

just a visual bug @earnest crest if you look at your event totals, you'll see it actually goes up by 10

earnest crest
#

The Vulcan event is giving 15 pre kill of borg probes. The borg event gives 5 points. Just watch as I killed 6 probes Vulcan event went up 150, borg went up 30.

wise wagon
#

@pallid junco if you got attacked even though you'd had a shield up scopely will do nothing they won't admit it's a glitch and they won't give you back your resources I know I've tried multiple times

pallid junco
#

Not to bothered about the rss I would rather just want a) the glitch fixed and b)confidence that it will not happen again. Of course some free faction credits or something would be nice but I know that ain't gonna happen

bleak sedge
#

@terse canopy as per @nova panther, never gonna happen.

nova panther
#

What?

shut garden
#

Swarm bio mineral drops are non existent. Been attacking and havenโ€™t had one drop yet

keen surge
#

@shut garden you get them from doing the Swarm daily tasks.

shut garden
#

Ooh okay. Thank you for responding

woeful solstice
#

Instead of all these game updates for new events etc. Can Scopely get around to actually fixing the faults on IOS iPads in particular that have been bugging for a year now and seem to get worse with nearly every update they do.
The game drops every 5 to 10 mins at multiple different times, attacking, clicking in ships, clicking on mines... pretty much for anything these days.
Also some events I win. It isnโ€™t giving the correct rewards, chat keeps blanking out or the path of chats just disappear altogether. The list goes on and on.
Yes I originally put in logs to Scopely months ago but got sick of nothing happening about the faults. Yet, the borg, the new areaโ€™s the swarm etc have been brought into the game. Yet these faults are still there.
COME ON SCOPELY. Sort out your faults in YOUR game first before all these other introductions into the game.
And itโ€™s not my internet either. This is the only game in my arsenal that does this.

native oyster
#

Are there any known workarounds of how to get the reflink if the pop-up doesnt show up anymore? CS is giving random answers like how to unstuck my ship.

brazen crest
#

I found a base yesterday that had like 99B tritanium and I figured it was a dev but I'm mildly concerned that someone might have hacked it. I can't find the base rn, they must've moved or something but I sure hope no one is hacking.

keen surge
#

@native oyster just close and restart the app, wait a minute, and then repeat if it doesn't work ๐Ÿ˜… I'm disappointed no one has seemingly done the work to try and reverse engineer the ID string yet..

native oyster
#

@keen surge thx, restarting a dozen times while swapping devices finally did the trick. looks encrypted to me.

keen surge
#

Your user ID is there in plain text for all to see if you check it, so not well encrypted ๐Ÿ˜‹ @native oyster

native oyster
#

Yeah but a pretty long suffix that i dont recognize too

keen surge
#

Yeah, I'm wondering if it's a server ID or something, need some people to compare the trailing string and see if they can figure out a pattern..

junior frigate
#

Noticed Daily quest Power Creep does not give points when upgrading buildings.

royal turret
#

Thare done thare nun thare that's set one one that's wus set is gone help please

ornate willow
#

@royal turret Google translate comes up with nothing?
Did you have a stroke while typing this?

terse canopy
#

164 server, Alliance UKFC player Wurtnik cheater please check

mild pagoda
#

@ornate willow i just spit out my drink ๐Ÿคฃ

#

@terse canopy how is he cheating?

shut garden
#

Refinery details tab doesnโ€™t show any details

ornate willow
#

@mild pagoda one tries sir.

#

Also, @royal turret restart game.

bleak lake
#

After todays update, joining one "Reputation Event" joins every faction reputation event (if you have multiple factions available)...it makes the whole reputation grinding for one specific faction a bit obsolete

nova panther
bleak lake
nova panther
#

Weird

#

Can you send a ticket to support and let me know if same thing happens tomorrow as well?

bleak lake
#

sure, will do ๐Ÿ‘

indigo yacht
#

Something went wrong with scaling of text on Android in the new version. Text in buttons looks terrible and some runs off the button even. The goofy giant text is awful..

indigo yacht
#

And the giant end time and such

native oyster
#

Larger text is intended, floating text has been forwarded.

indigo yacht
#

Oof.. Well feedback then, the larger text looks horrible and feels like a bug. It doesn't match any other text or scaling in the game. It's really goofy looking ๐Ÿ˜•

native oyster
indigo yacht
#

Thanks

native oyster
#

Sure thing

little oriole
#

My server (23) is now down to one working node in yarda. Seems to be a slow attrition of nodes across the server (common theme based on a search here). Can we lobby for a node wipe and reset to factory setting?!

rough cairn
#

Hello

#

Hi I have a problem with laser mining. I did today upgrade on ship ferendi d'vor mining laser after latinium event and it's nothing change He further brings out latinium as much per hour as without an upgrade.

spice night
nova panther
#

Known bug

#

NS's ability is bugged and game doesnt calculate your mining speed correctly

devout belfry
#

Server 023 only has 1 working node in Yarda.

sick plume
#

The constant disconnecting is getting worse!

knotty plover
round veldt
#

It appears that the fix today did not fix the "Retrieving..." bug where event name/requirements text never load.

#

The lag issues seem slightly improved, but after about an hour with the app open, it starts to crop back up again.

#

but they did sneak some performance improvements in. They always tend to include more in updates than they say. I guarantee there's more to this app release than what they stated in the release notes.

knotty plover
#

The lag atime and freezing ships are the two biggest issues in game.

round veldt
#

Including the new Borg tab in the store.

#

Right now it's just "There are no bundles currently available in the Borg Store. Please check back later!"

knotty plover
#

Mine is worse

native oyster
#

Thank you! ๐Ÿ––

#

Ban?

round veldt
#

I think so...

native oyster
#

I'll have to scroll up to find which one you're talking about

#

Which is why this is counter-productive.

#

Alright, come back later. Cya.

round veldt
native oyster
#

OK so with that guy gone, I'm sure the lag is wayyyy high up on their agenda. Please hang tight guys, we're all experiencing it.

native oyster
#

I had that yesterday on my phone, had to clear Localization to fix it. Kept stating retrieving everywhere. Did you try that?

round veldt
#

Officers show a 0 box for recruits instead of no box, and upgrade on ship doesn't show a 1 box even though there is an upgrade available.

#

and yes, cleared localization. Usually have to do a hard reset of the app after clearing localization to make it work, but it's annoying to restart twice to fix a bug.

native oyster
#

Yeah the missing pips/red indicators we've reported about 2 hours ago. That's not just you, that's from the update.

round veldt
#

Sorry, didn't see that. Too much chatter

native oyster
#

Yeah, can't always intervene. No worries! ๐Ÿ˜„

dreamy folio
#

@native oyster that was not very good, i didn't do anything bad to ban me

#

And btw your behavior was reported

native oyster
#

@dreamy folio You were spamming and kicked for that reason. I even warned you that this channel is for reporting bugs, not just going off spamming 'LAGGG'. Behave and adhere to the #509679626763632642 or I'll make good on that ban I warned you about.

dreamy folio
#

@native oyster i was not spamming, you asked me about the issue

#

I told you

nova panther
#

๐Ÿ‘€

dreamy folio
#

Its only one issue, lagging, the biggest one

nova panther
#

Popcorn time?

dreamy folio
#

Popcorn????

#

Yeah

native oyster
#

It's not an argument or debate. Now I've answered the subject of lag above - if you have nothing else to report, please stop posting in this channel.

dreamy folio
#

@native oyster ok John, i will stop, but i think you are Beltronas from our server ๐Ÿ˜‚

late haven
#

K'BISCH, mining bonus does not work!

dreamy folio
#

@native oyster you don't answer my question, when the lagging and freezing issue will be solved?

nova panther
dreamy folio
#

@nova panther๐Ÿ˜‚๐Ÿ‘

nova panther
#

We dont have ETA for bug fixes

dreamy folio
#

@nova panther but at least is on the pipeline?

nova panther
#

Yes

dreamy folio
#

Oki

#

Thx

#

One more thing, i didn't get my alliance points for battle for glory event, guys from support don't even know what it is, my concern is about future events, is it a known bug?

#

Alliance points

round veldt
#

Did you change alliances in the middle of the event?

dreamy folio
#

No, only before event

#

I got 160 points from first day, and zero from second day

sick plume
#

Just downloaded the patch on ios now i am constantly getting stuck in battle.

dreamy folio
#

Me too, need to lock and unlook the phone every time

gleaming burrow
#

Not only am I getting stuck in battles but my ship is getting stuck recalling and I can no longer raid

#

@ivory vortex

dreamy folio
#

New issues, reminds me of TCS

gleaming burrow
#

Why do they keep fixing shit thatโ€™s not broken but wonโ€™t fix broken nodes that just disappear !

dreamy folio
#

Broken nodes was fixed in last release

#

Maybe not all ๐Ÿ˜‚

#

Oh, data nodes for me is the same

gleaming burrow
#

This is sever 22

dreamy folio
#

@gleaming burrow they have changed something in server client communication, it will take some time to fix

fair trellis
#

Having tons of problems after downloading the new patch..ship is getting stuck, even watched it warp out after recalling, and somehow the hunter still killed my ship

gleaming burrow
#

Oh did you know they took out the 5% chances to unlock the a officer in the borg special recruit package

fair trellis
#

Donโ€™t think Iโ€™ll be able to complete the faction events..keep getting killed by the hunters

gleaming burrow
dreamy folio
#

@ivory vortex how to rollback the client?

gleaming burrow
#

They need to roll back our money !

dreamy folio
#

@gleaming burrow never, its not considered an issue

#

๐Ÿ˜‚

gleaming burrow
#

๐Ÿ˜ญ

#

I guess sever 22 get the red head treatment ! Itโ€™s all goo @ivory vortex I will rally up support and come back !

#

You never listen to us

dreamy folio
#

@gleaming burrow they listen, but don't hear

gleaming burrow
#

I will when half the sever comes in here ! ๐Ÿ’ฏ๐Ÿ’ฅ

#

Remember my name @ivory vortex

dreamy folio
#

You will be banned , be careful

gleaming burrow
#

For what

dreamy folio
#

For typing

restive fable
#

Thereโ€™s a bug where when a node goes to 0, you reset your miner, but to everyone who was looking at it, it still looks zero unless they go somewhere else and come back. Iโ€™m on server 34, and have seen this glitch multiple times especially in the last week.

gleaming burrow
#

Iโ€™m only giving up data that they havenโ€™t fixed

spice night
#

When i check Event Store boxes and go back it takes me straight to the Event tab. Seems like an unintended feature

stoic adder
#

Still having issues with ship freezing in place or stuck in battle. 3 times today, and then the hunter ships come blow it up while it canโ€™t move. For the money some of us have paid, pretty ridiculous. Repairs arenโ€™t free. Canโ€™t do any missions unless I want to burn speed ups, RSS and Lat. Awesome. Refund???????

robust minnow
rough cairn
#

D'vor tier 5 and Tier7 the same planet and what difference

#

Can anyone explain this to me?

#

Tier5 bonus 110%tier 7 bonus 130%

lost egret
royal turret
#

My mine went missing to

#

I wus not able to see it

#

Not good at all

dry mortar
#

@rough cairn its because of the ship lvl.

one is max lvl for its tier (25) while other is still โ€œgrowingโ€ and already higher at lvl 30. As the ship levels up it affects the ship hability which is โ€œLatinum Miningโ€.

Even if drill difference is 110 to 130 the lvls are not maxed yet.

crude veldt
#

I love how they fix stuff that isn't broken before actually fixing the problems.

mild pagoda
#

There are fixes in the update. You just have to find them.

round veldt
#

I have run across a bug that impacts protected resources while being raided. I've been on the attacking side of the raid and watched it happen. We had so many ships attacking that station that collisions occurred, resulting in multiple ships hitting at the same time. At the end of the raid, my 2 ships hit back-to-back. My 1.3M cargo capacity K'Vort hit and didn't fill its capacity but grabbed about 1M dilithium, so I thought that my 700k capacity Antares would come back empty, but it ended up getting 600k dilithium and leaving our target with 0 dilithium. It took every last crystal because the protection calculations apparently happened before my first ship finished attacking, resulting in no protection whatsoever.

crude veldt
#

@mild pagoda I know the combat lock is still there..., I think that's a bit more important than fixing the fonts in the game...๐Ÿ˜’

summer fossil
#

When your station gets attacked, and nothing shows up in your battle log. So you can't msg the attacker telling them you're online...

#

And yes, I checked all the way down my battle log.. The attack is not at the bottom.

native oyster
#

Everyone with a shield up can be scanned since the update.

wintry rampart
#

Why canโ€™t I PM?

keen surge
#

Because you're already at the summary page for pm's?

wintry rampart
#

Duh. Why do they just randomly delete all messages?

#

Annoying.

keen surge
#

Actually they tend to be there still in a lot of cases, just not showing for you ๐Ÿ˜ฌ sometimes you'll go to pm someone and there's a history there that's not listed, other times it'll be blank until you send a pm and then it suddenly populates with past messages ๐Ÿ˜ถ I suspect the server still has all the logs, but there's an issue with the client/server communication (again).

nova panther
#

Yes server still has the logs that is why when you log in with a different device you have all of your recent pms

#

When I lose my pms,I log in with a different device and talk from there

keen surge
#

Boom, see: O2C knows everything before they tell him ๐Ÿ˜Ž can't be that hard to have it pull them through though, load as you scroll similar to how the AC and GC do now (but better, omfg such a hassle to get older AC and GC messages to load).

upper kettle
#

Mission "Desperate Measures" calls to kill 6 suliban hostiles in Galorndon Core. There are none in the system.

novel dome
#

Not a huge deal, but this event carousel bug is still here. Completed events are supposed to move to the end, like this:

open token
novel dome
#

Yes, I'm seeing ships stuck with more frequency too

hazy slate
#

Small Bug: Using an item from the event store returns you to events, not back to the event store

#

Bug: The "Ready to collect" counter on dailies isn't being counted properly on transition to a new day.
Yesterday I had 2 items I could collect but didn't (faction) - on new day, I completed my morning routine and finished 2.
The counter showed 4 items

tepid lichen
#

Finally got one and what do I get nothing

#

I never received tokrn

#

Token

native oyster
#

It's in your ships inventory, you'll have to return to your base.

tepid lichen
#

Aww ok
i understand

#

Thanks

native oyster
#

@novel dome I've had the same when finishing with exactly the amount of points needed, in the mean time - killing one more eligible hostile should trigger it to go to the right properly.

molten sand
#

Hi, exists maximum for the protected cargo?

#

Because I have finished the galaxy investigation for that at lvl 1 that said it is incremented at 20%

#

And before that, the protected cargo I had was exactly the same 20k

#

The other Envoy was successfully updated from 10k to 12k

hazy slate
#

return your ships to the station for it to be updated

#

When they are in space and research completes, it tends to only apply after you have hit the station again

molten sand
#

I'm not sure if I did it. I will check. Thanks!!

dreamy aurora
#

After last update (Android on Samsung S10) buttons for recall etc. are humongous. Lot's of buttons are much bigger now.

oak finch
#

the bugs in the game after the update are enormous. the screen can no longer be moved and freezes. Ships get stuck in battle and do not come loose when a second ship moves. Npc from other systems are displayed. The loading times when switching between the screens are extremely long (15 seconds and longer). All of this requires a restart every 2-3 minutes. The bugs exist on all devices I use. (Smartphone Andoid7, Galaxy Tab Android8, Laptop Bluestacks, PC with Nox) All in all, hardly playable at the moment.

wind ferry
#

Thatโ€™s a disaster for a pirate, especially when everybody soon running around with lots of steel

native hill
#

Hi! Yesterday's update managed to worsen everything that was not already working ... the ships do not return to the station, they lock up in battle or they cannot lock the targets, the timers are wrong, the crashes are very frequent and continuous, etc. ... etc ... at least this is what happens with IOS and, after a year, that you are still in this situation is serious ... the game is beautiful ... but if it is not playable, it is condemned to abandonment ...

wanton cypress
native oyster
#

Your base must be in a higher level of system than usual @wanton cypress

wanton cypress
#

I went to a slightly lower system yesterday

#

but I was just looking at that

terse canopy
native oyster
#

@terse canopy Rewards will be sent out weekly on Thursday.

#

That information was available on the page where you got your referral link from.

terse canopy
#

I see thank you

native oyster
#

Maybe consider not opening with implying you are being scammed in the future. You're welcome. ๐Ÿ‘

terse canopy
#

A big request to add the hold "North star" as below the level of the Messenger takes out 100 thousand.. You've cut the hold down too much you can do something about it

#

translator

#

There is a great lack of a translator in the chat game

wild skiff
azure ocean
#

Yeah, our server has suddenly gotten really laggy

#

APAC 197

wild skiff
#

After the most recent UI changes to the events section, the previous events information displays a 'Results' button, but I can see some white text underneath them, partially hidden, that says 'View Results'. I think this needs cleaning up a bit.

delicate sequoia
#

This morning Cadet Scott is not adding 4 to the warp distance please fix.

rotund vapor
#

Trying to open my rewards chest brings up an error, reopened the game for 3 times now without result

#

*works again after the 4 time

native oyster
#

@wild skiff Has been reported. ๐Ÿ‘

#

@delicate sequoia Can't replicate issue, works for me. Is this in combination with Pike? Because that might cause some known issues.

hazy slate
#

Z-index sometimes gets confused with the side action panel since the update

native oyster
#

Thanks, will forward ๐Ÿ‘

sour orbit
twin seal
#

Had the same today

native oyster
#

@sour orbit @twin seal @robust minnow Any clue as to how to reproduce this issue with the view_button_instant text?

sour orbit
#

I was repairing a ship. I brought up the window to speed it up. I used speed up, then hit instant in the use speed up modal. The modal then closed, but this button remained.

twin seal
#

@native oyster it appeared when I was switching between ships. 1 was repairing (no instant available yet) and second one was docked

native oyster
#

Thanks ๐Ÿ‘

twin seal
#

But after the first incidence I couldn't reproduce it

sleek fern
native oyster
#

@sleek fern Can you reproduce that issue or is it random?

copper parrot
#

Who can answer, where can I get a mission Peace in our time? It is the precondition to the last mission in Lorilla which I cannot do... it looks like a bug in missions flow.
Thx in advance.

keen surge
#

@copper parrot peace in our time is one of the missions where you have to choose which mission chain to follow. I assume you chose one of the other factions, and so are unable to complete this mission now or any missions that require you to have completed it.

copper parrot
#

I see, but it hasn't been removed and I still see the possibility to have it

keen surge
#

Yeah, that's true for all of us.

hushed aurora
#

On Server 31, Augment Space, Yarda System, there are two nodes present, but only one available for use. The southern node does not allow anyone on it. Whether it is a bug or deliberate, we would like to see both nodes functioning.

trim lark
#

the French version is really illegible, we don't see the time. with your new version

trim lark
native oyster
#

Thanks, will pass it on @trim lark ๐Ÿ‘

solemn phoenix
#

Had to restart 3x during a raid bec that keeps happening.

#

Functions disappearing, errors appearing..

trim lark
#

@native oyster Perhaps you could tell Scopely to make an adjustment parameter. to remove the magnifying glass mode. I think most of the players here are not myopic.๐Ÿ˜

native oyster
#

Talking about the larger buttons?

#

Yeah we've forwarded it

trim lark
#

Yes

native oyster
#

I have a player that hasnโ€™t been into borg space yet, all the systems are locked, requiring him to complete โ€œThe Art of Missdirectionโ€ which requires the collection of inert nanoprobes to complete. How is he supposed to complete this mission to get into borg space, if he needs to get into borg space to collect nanoprobes for the mission? Seems like a catch 22 conundrum. Please dont say the answer is collecting the 100 inert nano probes every day because his transwarp cells are full. Thatโ€™s a 30 day adventure collecting 3000 inert nanoprobes that way to access borg space.

sudden narwhal
#

So just out of curiosity, when (if ever) is scopely going to fix broken missions?

late maple
#

@sudden narwhal Never ๐Ÿ˜…

sudden narwhal
#

Yeah I sorta figured as much ๐Ÿ˜…

#

Too busy breaking new stuff to fix the old

sleek fern
#

@native oyster I reproduced it to get that screenshot. While my ship is in base, I target an enemy red and as soon as I hit "attack" this is the result. Occasionally it happens when in space too, but not too often.

#

@native oyster Just found another error. With a maxed horizon and ten of ten as captain with one of ten on the bridge, I get a dilithium mining rate of 8382/hr. Placing Cadet McCoy on the other bridge slot does nothing even though his bridge maneuver says "Psychologist - Cadet McCoy increases the effectiveness of the captain maneuver by 12%" He should therefore boost ten of ten's Multiplicative Extraction ability. Could you please fix this error?

#

@native oyster You are supposed to have access to the Borg missions even after the Borg arcs are completed. To get into Borg space, you need a Vidar built. To get all the blueprints for a Vidar without paying, I completed ALL the milestones in the arc II main mission. The last 3 milestones provided blueprints. While some players cannot build the Vidar yet because of their shipyard level, once they do, the missions will still be available according to Panic.

verbal vapor
#

I tried to mine and my ship just hung there like space debris, when I gave the mine order again and again all I got was "request in progress". A restart fixed it, but similar sync bugs don't always have fixes.

I'm very impressed by the amount of unique sync issues you guys manage to create ๐Ÿ˜†

native oyster
#

@sleek fern yes. He has a T2 vidar and max transwarp cells. I personally did the same as you, i have completed all borg tiers from the start, so that is how I also got my Vidar. No one seems to be understanding this problem, assuming I must not have an understanding on how to get into borg space.

sleek fern
#

@native oyster Then why can't he get into those systems? I thought the only requirement was getting a transwarp cell.

native oyster
potent grove
#

@native oyster I would like to "thank" the development team at scopley for creating the new cloaking technology. Not only does the hostiles disapear but so does my ship...congratulations on a job well done

eternal quest
#

Server 27 is having massive lag, problems attacking hostiles and kills not counting towards faction event.

sleek fern
#

@native oyster Hmmm.... I must have had some lying around somewhere? Is there another Borg mission that provides them? I could have swore there was.

native oyster
#

@sleek fern I will have him check through his other missions and see if they are awarded in any of them. If not I will advise him send in a support ticket.

cerulean mango
#

I sent in a ticket for S27, since Zombie, Beck, and other Alliance members are having the same issues.

potent grove
#

You notice that Mod John isn't responding any more right?

cerulean mango
#

Because there are way to many defects in this game. He needed a drink.๐Ÿคฃ

potent grove
#

Naw with this many messups he needs the whole bottle

cerulean mango
#

๐Ÿคฃ

sleek fern
#

@native oyster Just thought of something, you said he had a T2 Vidar. Did he have the nanoprobes, then refine them to upgrade the ship instead of using them for the mission?

native oyster
#

@sleek fern must have

digital sandal
#

About the update, well there's some troubles when the text cannot show up fully inside of the buttons. I'm pretty dissapointed with the overall update, as a graphic designer I think that it was even better before for a lot of points. Events are nice now but everything seems too big, and there's no gain of "clarity". Not sure if it is the right place to report this ๐Ÿ––๐Ÿป

#

For the last pictures there's no bug, but I just don't understand the choices there, it was fine before, know there is some texts that are big, others littles, too much space between them, etc.. ๐Ÿ˜Š

weak cipher
#

Event counters are stuck. Iโ€™m killing a ton of hostiles and the counter doesnโ€™t change....

digital sandal
#

@weak cipher yes same

tacit cliff
#

Same server as above, dailies are not registering, server wide problem on s27

tribal parcel
tacit cliff
#

Not just a โ€œlagโ€ issue like it normally is

tribal parcel
digital sandal
#

About the update, well there's some troubles when the text cannot show up fully inside of the buttons. I'm pretty dissapointed with the overall update, as a graphic designer I think that it was even better before for a lot of points. Events are nice now but everything seems too big, and there's no gain of "clarity". Not sure if it is the right place to report this ๐Ÿ––๐Ÿป
@digital sandal do you guys know if it's the place to report this?

tribal parcel
#

@digital sandal not sure honestly

buoyant glade
#

I just joined the romulan reputation event. Just that, not fed, not klingon, just the one romulan reputation event. It's simple, one click, 'Join Now'. I spent resources on research to advance that one event, the only event I joined, with one click, not three seperate clicks. The expenditure advanced all three events, resulting in a severe hit to my romulan reputation. For clarity, i did not join the fed, and klingon reputation events, i made one click on 'Join Now' for the romulan reputation event only. I want my romulan reputation points back please.

late maple
#

well usually the decisions made for this game is made without any quality check or testing, and i think they actually are blindfolded while making their stuff, since these things are so obvious, that even a 3 year old would have seen the glitches and errors.....
If I delivered such a crappy work, i would get fired from my job straight away and yes i am a software developer, and i can't take the incompetence anymore, so i left the game some days ago, the game just made me frustrated instead of relaxed and happy... Only the smaller things get's worked out we have bugs and glitches dated back a year still not fixed ๐Ÿ˜„ they should start with those.
sorry for my outburst โ˜ฎ๏ธ

native oyster
#

Ships freeze way more often with the ultimate patch. Moving another ship helps, but only when the second ship has completed its route or its fighting against a hostile. Getting a hostile event done is painful.

reef flax
#

I can scan stations outside my attack range if they are shielded

#

And stations in my range, so seemingly all stations that are shielded

late maple
#

@reef flax Things are working as intended, they say so, and there don't exist a shield bug ๐Ÿ˜‚

mild pagoda
#

@buoyant glade please file in game ticket but we will report as well

verbal vapor
#

How great is this? We have had the level label bug since last minor version, it used to correct upon zoom in, but now it requires an extra tap! How splendidly atrocious!

round folio
#

I cannot proof, but I think the drop rate of badges on PVP has a bug

#

I'm playing since a year and have 10 k player ships destroyed and never won a badge. In asked top 10 power destroyed. They couldn't keep track because they bought packs, but couldn't remember to have won a badge from pvp. They have destroyed 10 times the number. As it is a probability it never must happen, but as a player in would suspect that the drop rate is too low, or maybe forgotten.

#

Either the description is wrong or the change is so low that after a year playing I didn't won 1 badge out of pvp in 10 k won fights. Or other rules apply for winning the badge

#

I raised this question several times on my server but nobody could say it. Is there any track/ log if somebody has ever won a badge over PVP

harsh bough
#

@round folio I think that's probably a mistake in the tooltip, as I've never heard of anyone winning a badge that way. Epic armada chests sometimes drop them though.

terse canopy
#

Why was the message deleted? What an attitude..

harsh bough
#

I sent you a pm explaining @terse canopy please check them

terse canopy
#

@harsh bough How do I report a problem to the developer about checking hacking cheats

harsh bough
exotic ice
#

Fix you bugs Lag

#

it is really unplayable

#

!!!!

#

The vessel when destroy stays forever

#

It crashes all time

#

On IOS

#

Do something

#

Double voyage time when entering target system

harsh bough
#

Devs are aware of the issues and actively working on them ๐Ÿ––

verbal vapor
#

Why again are all buttons Teletubbies size? App Store changelog is a joke ๐Ÿ˜‚

#

Last update also ruined ship sync during raids โ€” again

exotic ice
#

@harsh bough Thank You do we know when it is going to resolved?

harsh bough
#

Sadly not, all I know is this is a priority ๐Ÿ––

blazing yacht
raven tendon
#

Im in a legionary and the federation killer perk does not seem to be applying to my damage. I kill the same amount of fed ships as i do kling or rom ships before i have to go repair. if I truely had 68% more damage to fed ships i would be able to kill more before i have to repair. Just wondering if this is a known bug?

verbal vapor
#

Downgraded to previous patch version ๐Ÿ‘‹

worthy juniper
native oyster
#

I have 2 daily events Faction Reputation Events for fed and Klingon.

Iโ€™ve only been participating in the Klingon one for a good while now to build up my Klingon rep. With the new events UI today, I only tapped join on Klingon event but it joined both.

Iโ€™ve spent a lot on research today in one go and now Iโ€™m after getting a lot of negative Klingon rep.

These bugs are a pain in the ass, making me more backwards

tacit cliff
#

<@&509690795536941056> I know you guys cant fix this, but Iโ€™m fairly certain the original ticket for my problem is about a year old now, and I as well as several of my alliance members have opened tickets for the same issue and still no resolution. A member appears in our alliance and takes up a spot but hes not a member, and in fact was a member of another alliance for months and is now a dead account in no alliance, yet he still wastes a spot in our roster. We need this fixed! The costs of upgrading alliances is in the hundreds to thousands of dollars if I did the math (too lazy) at our level so every spot is meaningful.

#

Could someone please pm me that has a direct line to the devs? Scopely support has done nothing yet.

glossy elk
#

Annoying new bug...the game has started to have me in the faction rep events even though I am not joining them. I am dual faction and I have not joined a rep event in weeks as im trying to keep my rep down to manage dailies. For days now the game has opted me in when I have not joined the event.

harsh bough
#

Just fyi we have reported the issues with faction rep. This is a new problem so we haven't heard anything back as yet. Will let you know if/ when we have any news ๐Ÿ––

round folio
#

@harsh bough so what do we do about the wrong description, because of unwritten chances and trials to start wars for it ๐Ÿ™ˆ๐Ÿ˜‚ I get some complaints about to aggressive behavior โ˜๏ธ

sleek fern
distant birch
#

Maybe wrong channel, but I got an issue with the name filter. We have a player that has a very offensive name. I have submitted a cs ticket. I hope to hear back soon. This person is part of an alliance that has an equally offensive name. Help

compact dirge
#

CS will deal with It, if itโ€™s deemed to break ToS they will rename & or ban potentially

distant birch
#

R u mod? I can dm ss if you like

#

@compact dirge thank you for reply. Do you want to see the screen shots?

compact dirge
#

We only Mod discord and Reddit so

#

Would not be of any use to me atm, Customer Support will handle such a problem.

distant birch
#

OK thanks

amber leaf
#

Is this an enemy?
I can't attack him.
Because he belongs to the same alliance as me. lol

steady meadow
#

Ship stuck in a loop. I recall or send to different location an error keeps popping up. [Azha System S:849541812 is where my Vahklas keeps returning. Error message reads (ship location unavailable). Can anyone help me with this. If this is the correct channel.

keen surge
#

@steady meadow you will probably want to contact support in game. Include your player ID, dock, ship and crew of effected ship.

steady meadow
#

Thanks

scarlet whale
#

@koske

native oyster
#

I just completed a research item โ€œModulated Federationโ€ lvl 3. Supposed to increase shield deflection on all federation ships.

My saladinโ€™s power has not increased. (Entered and left station multiple times, swapped crews back and forth etc)

native oyster
#

@steady meadow for frozen ships, starting a fight with another of your ship was supposed to have the frozen ship reset. Have you tried and attack? Even when sending a ship to attack, then recall to stop it that should reset the frozen ship.
But this bug seem not the same.
Before anyone give another advice, you might try this.

fluid forge
#

New Bug, You can now scan your own alliance members bases if they have their shield up!

native oyster
#

@fluid forge we are still waiting for devs to respond if that is intended. It was requested a lot by players

fluid forge
#

You still cant scan them with their shield down. @native oyster . Really the only useful time to be scanning an ally is when they are being raided to see if they are worth defending. Their shield is going to be down then .

native oyster
#

I agree. But still, no idea if it was supposed to be possible even with shields down.

#

We have sent the feedback

#

Waiting for response now

fluid forge
#

thanks

#

You can scan a non allied station with their shields up now too, so maybe it was just a change to the overall scan mechanic for shielded stations.

native oyster
#

ยฏ\_(ใƒ„)_/ยฏ

#

Patch notes didn't mention anything about the scanning

#

We should get an answer in next few days

twin seal
#

I clicked from ship A to ship B and this error apeared.

native oyster
#

Hey thanks for that. Yeah so I've gone ahead and forwarded it noting that steps to reproduce vary by user and that there's a random element to it. Best we can do for now.

humble ocean
twin seal
#

No trouble, if it helps resolve issue I'm glad to help. As IT guy I know how hard is to catch random bugs.

pastel heath
#

When I finish a building (a dry dock for example) my Power Creep daily doesnโ€™t work. I have seen this at least a couple of days.

trim pewter
#

Has anyone seen this message before? 'Reach level 3 to unlock daily goals'.. Is it a known bug.... Bearing in mind I'm at lvl 24

fluid forge
#

@trim pewter yes this is a known bug. This occurs periodically. It can be cleared by closing the game and restarting the application.

trim pewter
#

Thx @fluid forge

fluid forge
#

I have also noticed that there are issues with how the client comes out of suspend mode on my android device since the last update. I regularly set a ship to warp to a system and put the phone down and check back in 5 mins or so after the ship is due to arrive. The client seems to have no idea where the ships that were in motion were. An action such as collecting a chest or similar is required to force the client to register where ships are.
The stuck in battle is very glitchy especially when your ship gets destroyed. It can be sitting there for ages. The move another ship trick doesnt work anymore it needs to be a more substantial action like collecting a chest etc.

solemn phoenix
#

Thar erroe keeps showing up.. I had to once again abandon a raid bec of functions disappearing, multiple errors showing up when I am recalling loaded ships, too much lag..

Since the update, I have abandoned almost 100m in rss to be raided bec of all the errors..

twin yarrow
nova panther
#

Can be lag,how long is this going on?

twin yarrow
#

A lot of time @nova panther

nova panther
#

Mins?Hours?Days?

twin yarrow
#

Day

#

3 4 day

#

Happened also on mining event

nova panther
#

did you left or changed alliance during event?

twin yarrow
#

No

#

Got kicked

#

But is a diferent form leaving and kicked

nova panther
#

Same thing

#

You left alliance if you got kicked

#

That 600 points is there because you scored them before kick

#

Problem solved.

twin yarrow
#

... But that is abuse from scopley after pay money

terse canopy
#

#164 ัะตั€ะฒะตั€ ะะปัŒัะฝั XF ะธัะฟะพะปัŒะทัƒะตั‚ ัั‚ะพั€ะพะฝะต ะฟั€ะพะณั€ะฐะผะผั‹, ะฒะตััŒ ัะตั€ะฒะตั€ ะฝะต ะดะพะฒะพะปะตะฝ ัƒะฑะตั€ะธั‚ะต ั‡ะธั‚ะตั€ะพะฒ

autumn socket
#

It's not abuse from scopley. It's well known if you leave/get kicked from an alliance you font get points for alliance based events when you join a new alliance. Otherwise we would all be leaving our alliances to join the top one every event

round veldt
mild plaza
#

Is there a moderator who can help me please ?
I don't mean if a disrespectful way but ACTUALLY HELP ME, not just talk about ideas of the cause.

I have tried dealing with scoopley support for months and they are absolutely useless, they clearly do not understand basic english.l sentences.

I have a bug which has randomly happened over the last twelve months where my shield and station are bugged. I have SS and a video

The scenarios are :

1, when I activate a shield I have the timer but around my actual base I do not have a shield = resulting in my base being raided

2, i activate a shield but nothing happens so I have to use 3 or 4 shields for it to work.

3,I activate a shield but scoopley say the logs does not show I did so again I'm raided.

4, when I have 2 or 3 hours left on a shield and activate an 8 shield it doesnt work and my shield still drops after 2/3 hours

5, even with photo and video evidence support only compensated me 5 million res when I lost 400 million ( I bought packs only hours before my station bugged) happened 2 weeks ago

I have multiple SS of tickets where the support team confirm the bugs and promise me if will be fixed but nothing happens

So I am left with a bug and no idea how to fix and each time scoopley confirm and admire they are aware of the bug and I'm in the right they talk shit about affecting the balance of the game.
So even doh its not my fault I still recieved 0 comp

Over the last 12 months I have lost over a billion res with empty promises of compensation once it's fixed

I've never recieved anything

As time has passed with constant excuses they have now switched their responses to they need new incident SS to investigate

When I have sent all new tickets within ours if the bug

I also have a video to send to someone

I contacted @Panic about this over a year ago but he didnt chase it up or get back to me after he said he would

Please I need help being raided over a bug is taking the piss

#

@ivory vortex <@&509691205798592532>

mild pagoda
#

@mild plaza can you pm me your user id? I will see what I can do but make no promises.

mild plaza
#

@mild pagoda did you read all my comment sorry, I just reedited it

And sorry it's long winded but I have many as and a video evidence and still ive recieved no help

Do you have a number I could what's app you the video please

mild pagoda
#

i do not.

#

@mild plaza please dont post your id in here. always private message it to the mods

mild plaza
#

Sorry

mild pagoda
#

I am going to forward your issue. As soon as I get a response I will let you know.

shrewd loom
#

You could upload the video to google drive I guess. Or send it to me and I can upload it here (if it less than 50/100mb)

mild plaza
#

How can I show you the video,

How much SS evidence DO YOU REQUIRE?
From the bugs and ss of tickets

The file is 17.74mb it says I can only upload 8mb
@shrewd loom @mild pagoda

shrewd loom
#

I have nitro, so I can upload more. Is it the same video you sent libb? If so I have it

mild plaza
#

@shrewd loom I'm not sure which one lib sent you

mild pagoda
#

The ss you provided should suffice. If they need more info I will let you know.

mild plaza
#

@shrewd loom yes please upload the video THANK YOU

@mild pagoda meow is from my server he has a video of my bugged shields

mild pagoda
#

if he can compress it so that it fits here that would be good

mild plaza
#

@shrewd loom Clark said yes send the video please

mild plaza
#

All I want is a solution to why it happend now and again,

And with the evidence I have it would be nice to recieve more than the merger 5 million they offered in return

austere monolith
#

Since this last client update, I've been having issues where a ship which dies in combat from hostiles and other players will say "in battle" for long afterwards, some 10-20 seconds. The classic "move a ship" or "open a chest" does not alleviate the situation, I have to reset the cache or the game, or just wait.

harsh bough
#

We've reported it @austere monolith

austere monolith
#

Thank you @harsh bough

fluid forge
#

@austere monolith You are not alone mate. Its making the game unplayable for PVP.

elfin sable
#

I got over a 1 000 000 Federation reputation and I am a consort. However my faction reputation events for Federation are stuck on earlier level and I have no options to cash in Klingon messages (dropped from Klingon scouts). I have had the issue for over 2 months (ever since I became a consort for Federation), but the problem does not seem to fix itself. Is there anything else I can try besides removing localization data or trying the game on another device? (And those 2 methods have not helped)

molten sand
#

After last update, now it is possible to scan a shield base

#

Even if it is from your own alliance

covert trout
#

Same as skitz, plus ships not docking. When you do recall it a second time and error is thrown up, then you can no longer target anything with the ship. The game has noticibley more lag. Base ops levels are not reporting correct. This is the worse update in a while.

#

Had to reset the game five time trying to raid a base.

obsidian delta
#

I agree, more bugs than ever, everytime I check chat I need to reboot, last night, trying to defend a base raid, I had to reboot 7 times.. Couldn't lock ships to attack them... And so I had to do kamikaze defense and hit bases, that made me loose a ton of rss in repairs. Because, sadly, it is impossible to crack a base a force a player to shield when he is online. Very sad.

Recent updates only benefic the bad guys in game.

It's killing the game

terse canopy
tepid lichen
#

Of course all they care about is money

#

And bugs are getting way worse not better, if they can't get there act together they going to start to loss a lot of people including paying people. This game is becoming more of a hassles than it's worth.

obsidian delta
#

@terse canopy what do you mean they are using bots?

covert pulsar
#

This bug is also prevalent in mission dialogues. At least the starting one of a mission.

#

A complete wipe of device memory fixes this, but this behavior returns shortly.

potent garden
#

Ship is constantly getting stuck in battle... used to be able to move another ship and it was fine NO have to reset every few minutes pretty much unplayable while supposed to be killing swarms ๐Ÿ’ฉ

twilit berry
#

Can we please for the love of God fixing the stuck battle issues? I'm never going to. Finish swarms like this

#

Stop doing new features and fix all the stuff that broke. I'm not spending any more real money till things get fixed.

vale blaze
#

Has ilmatar data system lost another node? I see 3+2 rather than 3+3

torn gust
#

Did the requirements for Dailys at Commended Rep go up today on purpose, or is this a bug?

#

"Respected" and "Celebrated" didn't change. Just "Commended".

tepid lichen
#

Wow, in swarm system I'm running into fed miners

ivory cypress
#

I am putting game away tonight after reset. iPad version crashing every10 to 20 min. Freezing when killing hostiles allowing pirate players to kill wounded hostile. Not fun with these bugs.

verbal vapor
#

Another bug: armada picks ship A over C while ship C has superior strength and superior officers and superior bridge crew.

autumn socket
#

@ivory cypress not just iPads mate having same problems on android in busy systems. Reset the game over 40 times today trying to do events

young bronze
#

@mild plaza It sounds like you may not have a strong internet connection. I know the other mods are following up on this, but here is my advice.

#

Whenever you set a shield, wait a little bit (just 10-15 seconds) and force close the app. Reopen the app and make sure your shield is up

#

THere have been a lot of issues where there is some disconnect between the client and server and the shield doesn't register on the server. Your issue may be bigger than this, but something to try in the meantime

#

I always do this and take a screenshot of my shield before I get off for the night

mild plaza
#

@young bronze I have tried that mate, unfortunately it still doesnt solve the problem,
In one picture I have around 6 mins left on a shield and still mo bubble after reset thats why I took the video, because it was alot longer than 15 seconds

But I really appreciate trying to help me.

I did ask this question to support many times and not once did they answer me,
I asked could it be anything to so with using a uk sim card while roaming ? Which is similar to what you are suggesting
And everytime I asked help on to prevent the issue I again never really recieve any answer just more rubbish about please give us more time and be patient when after 13 months I still have this happening.

Because I am a soldier deployed on tour in the east I have mo choice to roam my internet.

I do have a side question I have lost hundreds of millions when emptied each time.
Even with proof, and many times support admitting the bug , with promises to fix it (I have many ss) why do they mostly reject any comp when it's not my fault,
Or like 2 weeks ago they paid me 5 million from 400 million I lost.

All i can do is activate a shield my end clearing cache and restarting if it looks like a shields up or I send a ticket for a bug,
There is not much more i cam do

The other week I stayed up for 4 nights on the bounce only getting naps around 0500 so I didn't get raided, I mean SERIOUSLY it should not get that bad.

#

I never recieved a fix or comp

mild plaza
autumn socket
#

@pseudo magnet it takes effect when you do the upgrade same as the trit para and dil research

dense canopy
#

Why are my ships so slow? Why do i keep getting kicked out the game? Why when i want to mine does mining display vanish stopping me from going on the mine? In fact why is this game so bug riddled despite

#

Updates etc. Yours mr sick and fed up of this game...games are supposed to be enjoyable how come it is not having this affect any more???

pseudo magnet
#

@autumn socket I did the upgrade. Went from none to single upgrade. It did nothing

eager cairn
#

@pseudo magnet The cost efficiency research does not apply till after you purchase. Just like the rss cost reduction. You still need the full amount to purchase.

#

That's how all the rss cost reduction have worked

#

Do a before and after purchase analysis

pseudo magnet
#

@eager cairn @dusty just to be clear, I had zero research done took the screenshots of the ships, upgraded one level (8% reduction) restarted the game, then checked and took the screenshots of the after.

eager cairn
#

Yes. But the reduction doesn't reduce the purchase price. It reduces the amount taken from you once you purchase. It's stupid but that's how it works

#

I agree that it should be changed though

pseudo magnet
#

@eager cairn oh, I see what you're saying. It's half broken. I'm going to still say that is not ok, but thanks for the clarification

void pulsar
#

Zero node, I jump off. Can't reset as apparently I'm already mining. Also, node reset to 4900 but not counting down as if being mine. Second ss is after closing and restarting the app.

unreal pilot
#

My federation reputation daily event is stuck. I have romulan and federation at equal reputation but the fed event requires double the expenditures. i've tried raising and lowering my reputation for several days now, but the fed level never goes back down while the rom level does.

half pawn
zenith island
#

Iโ€™m not for sure if this has been already reported. If you are doing a raid with a single ship the ship stucks really often in battle on the opponents base, sure this is not new but if you use multiple ships it also happens after recalling the ships that they stockpile each other on your base till the last ship is home

orchid galleon
#

After the latest update ships getting stuck in battle! Aaaargh, more than ever and it is not possible to solve it using help/gift/items or move with other ships. Very annoying! Mostly happens when fighter approaching! Fix this and forget about some events tab update which for me at least is not so big headache. Also please add server times to logs.

#

Also adding time from reading zero node for other players to see would be so much appreciated! So something for the play to be enjoyable more than annoying. Thank you

warm swift
#

Any news of when the lag is gonna be fixed?

orchid galleon
#

Yeah also the game very often freezes for 5-10 seconds! Damn. #android

#

On ios the game just quits unexpectedly very often... About every 5-10 minutes.... Aaaargh

warm swift
#

Same here om android @orchid galleon

livid blade
#

I buy the ultra research pack for โ‚ฌ 54,99 โ‚ฌ...but on my iTunes account shows me โ‚ฌ 109,99!!

astral gale
#

Probably already reported, but this occurs since the latest app update on IOS - this is when i send a ship to mine.

solemn phoenix
#

It cannot be lag from my connection since my other ships are responding with every command..

zenith island
#

New glitch if you are using a vidar the full battle animation is not shown there are only green points which explode at the end

#

It is just visual, but teammates have the same issue

agile bolt
#

where are my six officer tokens that I just opened so Iโ€™m getting screwed over I guess I just Open three crates theyโ€™re not cheap and Iโ€™m getting screwed over

oak vine
#

Have you tried restarting the game?

agile bolt
#

just did and this is what I still got

#

are you trying to tell me every time I do something on this game I need to reset it ๐Ÿ˜‚

oak vine
#

๐Ÿคท

agile bolt
#

Iโ€™m confuse donโ€™t you work for the company

mild pagoda
#

@agile bolt file an ingame ticket with ss. There have been times where it takes a little while to show up due either to game lag or syncing issues.

#

Was he promotable before you opened the chest?

agile bolt
#

๐Ÿ˜‚I just opened a ticket I figured this was easier route yโ€™all have a good day

#

thank you for the help @oak vine

mild plaza
#

@mild pagoda do you know if I have a response yet jess

oak vine
#

@agile bolt No I don't work for the company, just a regular player.

mild pagoda
#

@mild plaza no. they should contact you directly if there is a fix though.

#

it may take some time though to figure out what the issue is

mild plaza
#

@mild pagoda will that be via the ticket service ?

agile bolt
#

All right Iโ€™m new to this discord I wasnโ€™t sure how it works so I just wait for a response back from the company right @oak vine

mild pagoda
#

yes

#

@mild plaza I assume so. But I am not sure.

nova panther
mild pagoda
#

look at Bats being the overachiever

mild plaza
#

@mild pagoda is there anyone you can ask ?
Because again last night a couple of miner got into my base, and I can not afford to be staying up every night to stop my base being raided,

I have 60 million dill I can not afford to lost that, I already lost 400 million 2 weeks ago to this bug

#

Having to stay awake until 0500 so I'm not raided is a joke

nova panther
#

If we get an answer we will let you know

mild plaza
#

I'm sorry to be pushing, I just cant continue having late nights, I have 0 tokens left as it is

#

Dil*

agile bolt
#

I could not use my second ship for two weeks cause of some bug after a update good luck @mild plaza

nova panther
#

Donate your rss to alliance or let them drain you if you want

oak vine
#

I trust the mods here more to actually get someone to look at something than I do Customer Service.

nova panther
#

We have no ETA so cant tell you how long it will take

mild plaza
#

@nova panther and what use is that ?
I lose more res so I have to PAY MORE MONEY, I have already paid thousands of pounds, I have 0 tokens for dil

Donating the last of it does not help me to progress in the game

nova panther
#

Better to lose rss to friends instead of enemies/strangers

#

You can get the rss back by raiding later with help of your alliance