👾-bug-reporting

[cinder bane]

<@&509690795536941056> Server 409 doesnt have a IMS for the Sarris Event. Cant see the Systems too.

[earnest crest]

You should file a ticket with CS. #👽-how-to-contact-support

[earnest cobalt]

Game just gets more unplayable or undesirable the longer they keep relying on the catchphrases like “it’s always been like this” for every game mechanic they can’t permanently fix but don’t worry, a few relo tokens and some rss and your good to go…

Meanwhile our team has made a new complex arc that is sure to cause more problems by ripping through the cheap bandaids they use to patch the issues they need to for limping the game into the next profit margin..

Im not wrong… it’s been like this for years now.

[dense frigate]

Server 49 I'm not seeing alliance tournament rewards

[dark sluice]

Server 102. Haven't gotten our alliance tournament rewards

[karmic crown]

#🛠-known-issues

[solid sapphire]

GJ Scopely, you broke Alliance Tournaments. We are not getting rewards for placement today

[karmic crown]

It's being worked on, and don't cross post

[snow oxide]

The Tournament store isn't working for a lot of us on server 36.

[austere oxide]

still no rewards server37

[fleet steeple]

is there a fix for stuck Q's trials yet? assesment trials are still stuck 4.85% and cant get some tech upgraded

[austere oxide]

i unlock this oficer & now showing locked. what gives

[karmic crown]

issue with the officer efficency research/favors, one you go into their officer page under recruits, it'll work again

have to do it on every login

[austere oxide]

that's stupid buggy

[earnest crest]

No eta on the expansion.

[slate wind]

https://tenor.com/view/im-working-on-it-dan-turner-mamoudou-athie-archive81-im-doing-it-now-gif-24970387

[slate wind]

Pinged ya

[wraith parcel]

I got the wrong rewards for the rise to power meta SLB. Known issue? Got 4th place reward but should have been 1st

[karmic crown]

Contact support about the sms rewards, the slb wasn't counted since they ended at the same time. #👽-how-to-contact-support

[placid copper]

No tourney rewards either.

[shy heron]

Just to add another server to the list. 201 APAC also no tourney rewards. No emerald chain no placing rewards.

As an aside I also found out our alliance were in two different brackets. I.e the master bracket was split in two and we had our name in both but only scored for one. I hope that we still get rewarded for our efforts and not get relegated at the same time ha

[dapper ivy]

Add server 061 to that list of no rewards for Alliance Tournament.

[slate wind]

Being investigated. Hope to have an update soon!

[fluid sand]

Add server 162 to that list of no rewards for Alliance Tournament.

[odd hull]

sooo no rewards for the Alliance Tournament, i take it?

[honest adder]

The gru got them

[karmic crown]

https://tenor.com/view/gru-moon-gif-10973131198585528214

[honest adder]

Not that gru lol

[runic sierra]

Easy fix… send everyone 12k alliance tourney credits, leave the store open a few days more, no relegation and fix it by the next one…. Wouldn’t be the first time, I think.

[austere oxide]

why does it borg rewards? top right conner?

[karmic crown]

old bug, the last box you looked at will show the currency count there

restarting usually fixes it, but it'll break again

[austere oxide]

are rewards fixed yet?

[ornate rapids]

"old bug" is scopely-ese for "we release buggy code and then rarely fix it"

[forest geode]

So upgrading to the latest version of Unity didn't do anything but make things worse??

[ornate rapids]

actually it has helped, but unity doesn't fixed their crappy code

unity update can help with poor performance client side, and fix client stability, but if they write code wrong it can't fix it

[austere oxide]

old bug ? looks like it's popped up again !

[olive hatch]

click another tab, then click back, sometimes more than once. it'll show real value eventually.

[olive hatch]

it takes a few times...

if it doesn't show a number at all, it won't show. if it shows the wrong thing, it'll eventually show right thing

[grim bramble]

We ever getting our winnings from the alliance tournament??

[ornate rapids]

#KwalityOverQuantity

[olive hatch]

success

[austere oxide]

something real buggy

[olive hatch]

minor bug relatively speaking...

kirshara is at 1.5 years and still can't handle the queue it was designed for

[ornate rapids]

the "retrieving" issue when a tourney starts? old bug
not awarding credits when a tourney ends? old bug

one thing with ZERO "old bugs" is the web store, scopely fixes that stuff instantly

[austere oxide]

don't want lose thaT $$$

[ornate rapids]

yup, which proves that if it's a priority they can avoid/fix bugs, which means that these "old bugs" are a choice

[austere oxide]

still haven't been able to get into this syatem anyone know why?

[austere oxide]

where's the token @ornate rapids

[ornate rapids]

no where

[shy heron]

Why fix old bug when new bug make $$$

[ornate rapids]

kind like the item u need to upgrade your exocomp factory

[covert flicker]

Why can't we claim our alliance store credits eu402?

[ornate rapids]

scopely incompetence

[austere oxide]

lol

every time i check there's a new Good for a shard... Oops sorry wrong store currency no shards for you

[covert flicker]

This is just adding insult to injury - they haven't event fixed when we incorrectly got demoted and now this nonsense 🤦‍♀️

[shy heron]

Good for a shard... Oops sorry wrong store currency no shards for you

[covert flicker]

Yeah alliance credits but only those left over from last time none of the ones from this tournament 🤦‍♀️

[quick olive]

That system was from a very old event, not sure when. Possibly 2021?

[teal chasm]

waves broken again. crashed out round 4.. you know its nearlly two years waves has been out.. you,d of thought scopely would of fixed them by now..

[boreal whale]

Alliance tournement store,where are the points?and why is not working again?

[vague wedge]

Your game is running worse and worse from one day to another. I've just run a krenim formation and because I couldn't mine with another ship, 'cause clicking on a mine did nothing, I restarted the game and my ship was home and the formada cancelled. 🤦‍♂️

[honest adder]

You rifted didn’t you, unfortunately that is a tad buggy atm

[dusk sandal]

How bout the emerald chain rewards. Hope that’s in the comp chest that’s the most important aspect imo

[rain escarp]

What about those novice ranked alliances that couldn't participate at all?

[karmic crown]

still being looked into as well

[covert flicker]

Yeah like the incorrect demotions they never fixed last time 🤦‍♀️

[obtuse fiber]

The fatu Krey chimera systems is still bugged it seems… can’t find it since it’s not with the proper graphic, wasn’t this already fixed? 🙄

[vast roost]

What is the word on the street about this raggy ass game? Scopely can't add 1+1 anymore?

[vast roost]

The whole game is buggy playing on a bran new gaming PC, and its nothing but a lag fest, but scopely will tell me it is my equipment...

[solid sapphire]

They got their dev team on sale from Temu. Don't expect much.

[vast roost]

I don't I just expect another lie about how we are working on performance, and it's nothing but trash the last few days

I am on restart number 5 because my ship will not drop out of warp. everytime i go into a system it does it. Great job Scopely.

🦗 🦗 🦗

[late silo]

Mute button is broken, getting spammed even though has been muted past two weeks

[prime lion]

<@&509690795536941056> i havent been able to do waves since friday

This is sad

[vast roost]

It's way past sad it's a scam just stole my wave credits again😡 This is BS

[odd hull]

FIX THE LAG ISSUE IT IS BAD

[rapid shard]

It's why people are not playing anymore. They're moving on.

[vast roost]

I don't think they even care. if everyone would NOT SPEND a DIME for a while they would have no choice but to fix it or go belly up...

[rapid shard]

Only the addicts remain.

Agreed.

[vast roost]

I am not spending another dime and i fund two accounts not anymore. They about to refund me big time

[slate wind]

Where are you seeing lag?

[visual crest]

Anyone having the Eviscerator rip bug? Maybe its known already? Similar to waves, if you lose connection, close or restart the app your ship that jumped will return to dock. So if you joined a mada or something you won't complete it.

[molten radish]

you know if scopely does this with this game they will loos the rights to the Nintendo game they are trying to partner with Nintendo for

[odd hull]

95 ... i am having to relog every few min the lag has been getting worse every day from when the server upgrades were last done

[vast roost]

the game is unplayable, and nothing but trash

[slate wind]

Sent you a dm

[vast roost]

any chance on fixing this game before next year? or is it another lie? Lie it is... sad...

[odd hull]

nope but will get a new ship to get for $99.99 and some new cards to get but you need to spend a lot in RSS to get 1 shard and you may not get it and we will not bring it back once over for you to get them and then you are SOL

[simple cloud]

<@&509690795536941056> When is the comp chest for the Fists of the Empire SMS scoring issue going out?

[karmic crown]

Hammy said later today

[slate wind]

Correct.

[simple cloud]

Thank You

[simple cloud]

Thank You

[vast roost]

yup lol

[visual meteor]

one of our players got this bug ,other cant get in from pc nor phone ... anything special going on today ?

[earnest cobalt]

Besides the usual incompetence that is trademarked with this company? Naw…. What would give that indication..

[slate wind]

Sent you a DM.

[rain escarp]

@slate wind anything about the novice ranked alliances that had no AT tasks available?

[karmic crown]

They're still looking into it

[slate wind]

Following this issue too. Hope to have an update tomorrow.

[rain escarp]

🙏

[covert tinsel]

@slate wind I am in one of the novice alliances that was unable to participate in alliance tournaments. In addition to no available tasks, the store is also locked. As someone that earned Strategema Tokens via the Rise to Power events, I also earned Alliance Tournament credits. Will the alliance tournament store be unlocked so I can use the credits before the store expires?

[sterile holly]

tytyty

[visual meteor]

lack of phone update bugged out one of them ,updated his phone game runs fine now

[slate wind]

Good point about not having access to the AT store either. I'll add that to the thread. Thanks.

[covert tinsel]

Thank you much appreciated

[low zodiac]

After reinforcing supporting and cloaking my augur it said it was destroyed but it is still alive.

[humble condor]

The Rise to Power META did not count the Rise to Power Resources & Resolve SLB. Because of this, I was placed in 5th on the META and not 1st like I should have been. I did the work to get to 1st place. I want to be properly compensated.

[humble condor]

Tournament Credits roll over. Not to say you should not have access to the store, but if it opens the next time, you SHOULD have the credits available to spend

[brazen wave]

As Roseann Roseannadanna always said: "It's always something !!" That sure applies to Scopeley

[karmic crown]

you need to open a support ticket about that #👽-how-to-contact-support

[covert tinsel]

Awesome thank you. I vaguely recall them not rolling over when tournaments first launched, but I haven’t played in a while since then.

[proper trout]

Tournament points not showing up at considerably lower amounts than ever before

[split minnow]

Fatu Krey Sarris invasion event not scoring unless you only use the protector. thats new

[restive totem]

Unable to log back in the game... Tried on 2 different PC, on phone and 3 different networks. I'm able to log in my account on Scopely's website, but I can't log in the game... Constant "Failed to login, please try again" for the last 6 hours. And other people on my server are able to play, so server is up. Can't provide player ID since I can't get in the game... What should I do?

[split minnow]

do you get email confirmations of your chats when you talk to support? should be able to pull your player ID from one of those

[restive totem]

I'm trying to talk to the bot, but it's stuck at "Thanks for confirming. I'm going to put you in touch with a member of our team to assist you." Still didn't receive any email for starting that conversation

[split minnow]

what about previous ones?

[rotund mulch]

what is the status on the tourny rewards?

[restive totem]

no player ID in the only one I got from last March

[rotund mulch]

try deleting game and reloading it on pc

[restive totem]

I tried, same result. I can get into a new account, like when I reinstalled it on my phone, I was able to get to the tutorial, but when I tried to load my saved game from my account, can't login...

[rotund mulch]

on pc try to repair game its in button above the join game button

[restive totem]

Already tried that also, same thing

[rotund mulch]

try going toyour email account and see if youhave something there fromscopely

[restive totem]

Nothing, not even in spam folder.

I wrote them an email to the address specified in the how to contact support channel.

[rotund mulch]

also youmay have all your ram memory full on your phone or you may need to delete game on the phone

[restive totem]

Already did that, I suspect the problem is with my account, not with the app or the software installed on my PCs.

[rotund mulch]

if nothing else works try mentioning hanmlee and ask himto look into it for you,not sure what he can dothou

[steady dome]

I am asking that the archives be fixed. I did a bulk upgrade of it and the game will not recognize it even though my Franklin A is tier 12 and my archives is lv 50.

[restive totem]

As a last ditch effort... @slate wind I'm kinda lost with my issue.

[sturdy jackal]

Any updates on the aspect ratio issues for iPhone 17 Pro/Pro Max? Sorry if I missed it tried to scroll back but couldn’t see anything 😬🖖

[brittle compass]

What happened to the tournament credits? Wasn’t issued!

Yes, I reloaded game and still nothing showing up.

[austere oxide]

this makes it the 4th currency! ? What bug?

[soft pine]

If the alliance tournament rewards won't get rolled out until tomorrow, then the tournament store needs to stay open an extra day or two to make up for it. Some of us are waiting for the rewards before we can purchase anything from the store.

[viral pulsar]

My preset bulk refines have blanked out for the 3rd or 4th time this month. Should this be a regular thing?

[leaden otter]

freebooters are broken not scoring for the daily goals

[fallow turret]

This is annoying. Was/am in a wave. Get error saying I'm in a wave. Ships were there but now docked. Can view system as seen in the picture but can't put in a ship or move a ship. Circled ships were the ones in the wave.

[rain escarp]

Claimed the AT compensation gift and the game crashes. What was it? Did I get it?

[pseudo oriole]

Your game keeps crashing all the time scopely on my Android phone. No matter what I'm doing it crashes every 10 minutes. It used to do this before about 10 patches ago and now it's doing it again, fix it.

[marble jay]

And I hope this will include our promotion to a higher league as well 🧐

[velvet elm]

collected everything but 50 points missing

[ornate rapids]

https://tenor.com/view/eye-roll-ugh-stanley-rolls-eyes-gif-9403428

only 19hrs late, great job

[vast roost]

yup they could not add 2+2 anymore

[slim folio]

Alliance tournament rewards were granted for my alliance, but it's wrong.
We were in expert league already, came 1st, and the message says we have been promoted from adept to expert?
And only received the number of points for 1st place in adept

[ornate rapids]

seems about right

[modern light]

anyone else missing points for the bp?

[sturdy haven]

Hi
I scored 3rd in my alliance for the Alliance Tournament (Adept league) but get only 3410 rewards and not the 4180 I should have.

[modern light]

It’s not about the individual placement but the league placement your alliance achieved

[sturdy haven]

Oups, so the count is ok. Thank you.

[turbid ocean]

Alliance tournament rewards came in but the AT store didn't go to master league even if the alliance made master league

[jaunty light]

can you try a quick clear/restart buddy? same issue : #🌌-galaxy-chat message

[shy heron]

@jaunty light we finished 2nd in our bracket, and last in another bracket for the same tournament (yes you did read that correctly) and ended up getting relegated anyway.

[jaunty light]

thats weird

do you have a screeenshot?

[turbid ocean]

Negative, forced closed the game, phone and cleared localization. Now it says we're in expert league.

[shy heron]

Additionally, via stfc.pro

[mellow holly]

Wrong rewards given finished 8th, got rewards for 11th place

[shy heron]

If you need anything else let me know but not sure what else I can give at the moment that could realistically help

[wide wadi]

We had the same but we were lower down and 4 members their scores didn't even show up

I think with the scoring and all the other issues with tournaments no one should have been religated but that's me and RW maths

[crude locust]

Being relegated even though you shouldnt have should already be a known issue since it has been reported and multiple tickets have been filed by multiple alliances. My alliance was relegated 2 tournaments ago multiple leagues down even though we won our expert league. Scopely did nothing except say it is being invetsigated.

[jaunty light]

can you dm your player ID

[olive parcel]

Got our AT rewards, but missing our Emerald Chain tier up rewards.. hit the final tier and no refit in the store and frame is still locked.

[crude locust]

As far as i know, the emerald chain xp has to be claimed seperately by the admiral.

[olive parcel]

Yup, believe you're right. Easy to forget when it's something we don't see.

[vast roost]

So you want to warn me about my CS screenshot? How about fix the damn problem and quit making excuses or is that all you can do? There is my answer because you don't have the balls to dm me about it
@ carlbot stick it in your azz

Still no DM from a so called person that cares. like i said you have no balls

where does it say that you can not post CS SS?

[jaunty light]

Yo, chill. How about sending your issue here instead? Sharing CS screenshots is a no-no if you follow our server rules.

[jaunty light]

#🌠-rules-and-roles12 message

[vast roost]

chill? i have been chilling bro for months, and still a trash game lots of lag, and nothing works as usual, and all i get is that were working on it. It's a lie...

[jaunty light]

We know performance issues are a major pain point, and the team is actively working on improvements. (not a lie)

[vast roost]

i spend more time putting tickets in then i do playing the game, but my time is supposed to be free?

[jaunty light]

https://tenor.com/view/i-aint-lying-kevin-hart-laugh-out-loud-cold-as-balls-no-lie-gif-17723757

[vast roost]

The proof is in the pudding. Would you like for me the send you every single screenshot because you will be apologizing to me later.

[vast roost]

How many years is it going to take them to "fix the performance problems"? Because scopely just steals your money, because you DON'T get what you pay for that is a fact. It was supposed to be fixed a number of months ago, but yet another patch, and then another lie.

[raven relic]

I dont think its quite right with the stats of enemy ships

[raven relic]

You are telling me a 11Million ships is "Very Easy" agains a 76Million swam?

[restive totem]

At least you can get in the game...

[jaunty light]

a quick tab change fixes the visual issue

[restive totem]

Been unable to login for 18hrs the chat bot won't let me talk to anyone for help...

[crude locust]

E-mail:
Be sure to include your PlayerID!
[e-mail]
This option works better for some reason.

[restive totem]

Can't get my player ID, I can't login....

[jaunty light]

what happen

sent you a dm

[crude locust]

Ah... Did not think of that. My bad.

[bronze saffron]

What about a slow tab change?

[stable flower]

on server 135, why are miners recalling when you go offline. it seems to be happening randomly, and res mined isnt added to dailies/missions. at first i thought it was a warp bug thing with me summoning/using the evisorator rips... but now it happens even if i manually warp. i know the ships are mining. i see them mining. then if my game loses connection i log back in, and boom everything is docked at the station.

[stable flower]

i get that if the game losesconnection too!

[honest adder]

Does that include ships that have not been summoned/rifted at all, or from that dock?

[stable flower]

my alli member has the same issue too. he cant summon ...

[level 13]

[obsidian yoke]

Is the emerald chain get points too won alliance event but no lvl up

[fallow tangle]

Officers are messed up in officer sorting, and even claiming. They don’t show the right shards anymore

[honest adder]

That depends when the efficiency gets calculated

[wooden rapids]

Please can someone help me? My ship is stuck and I can't move it or get it back.

[twin parcel]

Coming out of multi-deep container UI menus still causes the game to lock on preparing until you manually force close and restart. This has been over a year now. Should it be filed along with cube movement and all the rest of the bugs that you're just never going to acknowledge or fix because you don't care anymore?

[wet bluff]

Why does the game constantly refresh and have a weak signal. I am using a full bar signal. Makes it hard to play with your induced lags.

[charred rock]

Whats with the lag again??? Trying to target anything is a nightmare

[elfin scarab]

@jaunty light Emerald Chain milestone 17 says nx01 BP unlocked in shop, in shop it says available only on champions level. Where's the point?

[covert willow]

Just crashed to desktop during a solo wave defense. I got logged back in quickly, but my ships were already docked - the wave defense itself actually ended early, as I would have had time before the centre was destroyed.

From log:

[08:58:25.051] Downloaded texture does not match expected size of (64.00, 64.00). Texture size: 49x67. Texture path:
{Handler Stuff, No Actual Texture Path}

No mesh data available for mesh debris_wd_CE5_01 on particle system Big_Debris. Make sure Read/Write Enabled is set in the importer to work on the particle system renderer
Crash!!!

[toxic drift]

Whenever I have that happen when I'm on PC I have to close the game. And reload.

[potent wyvern]

My romular rep reset to 10 million. Over the weekend. I had a billion points Friday

[earnest crest]

I'd file a ticket with CS. They can look into that unusual matter. #👽-how-to-contact-support

[brisk sorrel]

Completed war room but wont let me collect anything, server 104

[bronze saffron]

Any ideas why lower Stat officers give a greater % for ATAs than higher stat officers?

Sorting by Defense and it shows that Joachim is higher on the list (and has higher Defense stat), but gives less % for success than Sisko, who has less Defense stat.

This may be my ignorance of how ATAs work, but even if you look at how much of a percent to success that each officer gives, the % doesn't add up. Is there a flat stat amount that gives a guaranteed success?

[bronze saffron]

Did you participate in the points? You have to do something to contribute and then it will give you the claim

[earnest crest]

The i button in the center shows the scoring actions you need to take before you can activate the button on the left.

[earnest crest]

Stats are worth double if they're the Key stat, but the others work too.

[bronze saffron]

o.O my whole life is a lie.

[brisk sorrel]

thanks for the reply, ive raided a base, but its not recognising it, sorry should have been clearer

[earnest crest]

In the last 25m?

[pseudo oriole]

Where is our tournament credits scopely? I have not received them yet. You guys have some serious problems with this game.

[sterile holly]

I got mine this morning, but some alliance mates have said they haven't got theirs yet too. So it seems they messed that up too...? Or maybe a slow roll out? Idk, just extend the store again...

[sturdy spindle]

I just tried to scrap my Franklin for Franklin A blueprints. I had a fully tiered Franklin but I did not receive all Franklin A blueprints. I am short 50 blueprints

[karmic crown]

did you level it to the proper level?

[sturdy spindle]

Yes

[karmic crown]

franklin needed to be 41-50

[sturdy spindle]

I am at 41 so was the Franklin

[karmic crown]

if you didn't receive 200 cores to exchange for bps, it wasn't

[latent talon]

Unbelievable that the tournament store still doesn't show the proper currency and how much of a pain in the butt it is to purchase stuff in the tournament store when it is constantly refreshing to the top of screen! How many alliance tournaments do we have to go through before this gets fixed?

[elder mantle]

I haven't received my AT rewards on S95 yet and yes, i participated all 5 days. Should i open a ticket now or are they still rolling ?

[dapper juniper]

Oh, I'll go one better:
It's great when you mess up because of the refresh – buy something wrong – and you even have the stock change (from Spocks.Club) as proof, but CS says, ‘Nope, according to our logs, you didn't buy anything, so we can't refund you; ticket closed.’

That's just next-level customer service.

[twin parcel]

Feels like they have shifted fully into "take what you can before it's over" mode. 3 treasuries a month, 2-5 battle passes a month, 80% of events are pay to complete, some are fully pay to even participate, nothing gets fixed or even acknowledged any more. Sad. ☹️

Customer service seems like it's been AI automated and set to "find any reason to disregard and close ticket asap."

[strange dove]

Still waiting on Alliance Tournament reward. Not sure if they’re rolling out in phases or what.

[karmic crown]

They've already gone out

[elder mantle]

maybe they skipped handles starting with A 😆
I've opened a support ticket for them.

[dusky bone]

No rewards have arrived.

[gaunt forge]

Me and multiple people in my alliance have still not gotten our tournament reward credits

[jaunty light]

https://tenor.com/view/suspicious-weird-cardi-b-blue-hair-gif-18979697

[jaunty light]

alliance name please?

[jaunty light]

alliance name and @strange dove tyyy

[jaunty light]

hey bro whats your allianceee

[gaunt forge]

[HΣΜР] Ηεαrτlεss Σмρiгε

[elder mantle]

DSE (Deep Space Empire) - S95 - master league, bracket 14, place 11th

[sterile holly]

[TLW] The Last Word

[jaunty light]

who broke your hearts buddies

https://tenor.com/view/deadpool-so-dark-gif-12961303

[strange dove]

S86 TFWD - sorry was in a work meeting. We got the emerald chain, but rewards for the store seem to be missing for some players.

[dusky bone]

S132 GRB no reward, or is the animation for the reward missing here now?

[analog summit]

Messages that were supposed to go in private chat have been posted other places. I have now had this happen twice. I was in the private chat, typed my messages, hit send and then they appeared to not post, but were rather in galaxy or alliance chat

[frank ridge]

Every 10ish seconds. Kind of annoying

[dapper juniper]

S405 partly too. Some players received something – others (like me, for example) unfortunately did not (no Animation, No Rewards)

[jaunty light]

@gaunt forge @elder mantle @sterile holly @strange dove @dusky bone can you please submit a ticket to CS for the missing AT rewards. 🙏

[sterile holly]

I'll let my alliance mates that didn't get theirs know. Ty. 🫶

[flint tiger]

server 401 , DezGamez Gang alliance , Knallpistol I didn't get alliance tournament rewards

[karmic crown]

Need to contact support

[flint tiger]

yeah - good luck

[strange dove]

My support chat has been sitting for a half hour without a response past the AI chatbot saying “hey, I know I’m incapable of helping you so let me get a real person.” Or something like that. Is there a better way to submit a ticket?

[karmic crown]

Email option in #👽-how-to-contact-support but a half hour isn't a long time, wait times are much longer.

[ornate rapids]

My favorite part is that most of the time the issues we have to report to get fixed are due to known/"old" bugs that scopely just can't be bothered to fix, so we have to waste our time to get them resolved. Ironically the time scopely spends dealing with these issues on a case by case basis is far more than if they would just fix the bug straight away.

[urban hazel]

Why in the hell has half of my alliance gotten the rewards from the tournament and the other half including myself has not?!

[karmic crown]

did you complete at least one task?

[urban hazel]

Yes and shouldn’t matter…when I was small I didn’t complete tasks for a few months and still won prizes

[karmic crown]

It does matter, if you don't complete at least one task, you get no rewards.

[urban hazel]

OK beside the point, I did

[karmic crown]

All alliance events work that way

Then you need to contact support #👽-how-to-contact-support and direct any of your alliance that didn't receive their credits to do the same

[urban hazel]

Already did

One of the biggest whales in my alliance has already quit because of scopoly not getting their 💩 together…I may be next

[flint tiger]

and it does not really help when support is almost pointless

[dusky bone]

I contacted support and we are being referred back to Discord to wait for the Alliance Tournament reward... this makes the game no fun anymore... We players are supposed to be active and all we get is a kick in the butt... this game is just unbelievable...

[native oyster]

YAY! 🤦🏻‍♂️🙄

[elder mantle]

dock some mined isogen

[sleek swift]

Tried to collect my AT rewards today but didn’t work. Now have to write another ticket.

Should get the rewards just after store timer runs out. Should b just enough to make me quit 🤨

[autumn pine]

Server 401 also got no rewards

[bright harness]

Please check your translations, you're translating the english word "uncommon" as "rare" in other languages (I believe rare is rare in multiple languages), might be confusing to tell Spanish or French speakers uncommon armadas are rares.

[prime lion]

happening on 95

<@&509690795536941056>

[copper summit]

Any word on emerald chain xp coming in

Got the promotion and the creds but no chain xp

[modern python]

thank you for the compensation, however, can you please let us know if we will be able to join the next tournament? Remember some of us could not join in.

[supple juniper]

<@&509690795536941056>
it popped up to say we recieved our alliance rewards but we come 11th yet didnt get any credits or i'd be able to purchase them items

[slate wind]

Right! The novices issue. Lemme follow up on that.

[slate wind]

If you didn't get the rewards that went out earlier today, can you ping support and they should be able to help out?

[mellow eagle]

Send the emerald chain rewards, it should be done already, right? It's painful to always have to follow up on the same things.... 😡

[obtuse skiff]

Really annoying new bug I've had for a few days now, when claiming I get this screen, and I have to close the game and reboot it, or I get stuck looking at a frozen screen.

[dire garden]

While I appreciate the compensation I wonder, how does a Novice alliance spend the AT credits? As a Novice league nothing is available to spend on so the compensation seems a bit moot at this given moment.

[heady jungle]

I never received the Tournement reward for the alliance side, I did receive the award for the compensation but should have received 7k for the alliance too

[woven glacier]

Still waiting on my tournament rewards. I contacted support and so far no response

[rustic umbra]

Players who have used rips to get to farther systems are being transported back to their base if the game freezes and they need to reboot (just like it happens in waves). Thought it was just me, but an alliance member just had it happen to them while doing armadas.

[hexed river]

Hi am new here looking for a serious relationship and friends

[twin crow]

You need to look at your crews, solo armada crews don't work well against those hostiles. You also need to complete the critical damage floor research in the ex Borg tree

[woeful mango]

My alliance tournament crashed during our novice and I never could spend those credits

[molten oxide]

War chests not giving out resources.

[woeful mango]

Maybe if you quit your group and start a new alliance, wait til turnamints then you could spend them

[charred sonnet]

Can't claim War Room....

[vague zephyr]

Did you actually do something that scores points? You don't get rewards if you don't.

[charred sonnet]

I did now and I can now claim. Just wish that alert was a little more informative. There were times in the past that I didn't do any pvp and it was available.

[strange dove]

Not the place for that.

[vague zephyr]

Yeah, they changed the event a long time ago, so you have to work for it a little. 😉

[charred sonnet]

The irony that I just reminded my alliance about that for ALBs just yesterday lol

[undone copper]

Have to clear localization between war chest claims because game freezes up on collection.

[toxic drift]

game day reset slow down

[fiery terrace]

Can you fix this please? And yes I have PVPed all day

[rose mural]

fix the war room chest claim
apps crashed everytime

5 for 5

[fiery terrace]

Mining iso fixed it, but the game goes crash all 4x you open the chests.

[languid hedge]

i received a allaince compensation this morning, but XP is still the same.

[torn drum]

I kill 5 q trials but I have only completed a bag of 5 in my daily goals.

So after a few minutes I have my reward

[buoyant crescent]

Still no AT rewards. Most of my Alliance have received theirs.

[abstract zealot]

I can confirm the earlier report of claiming War Room chest rewards freezing the game. the rewards process for me, but there's a swirly 'loading' animation that never goes away

[buoyant crescent]

I had that too but it did eventually resolve

[solid fulcrum]

No visual graphics on the Chimera area

[karmic crown]

hasn't been for a couple runs now

[tepid lantern]

Has there been any news on when the Emerald Chain XP is going to show up? Still waiting to hear when that is going to be awarded.

[solid fulcrum]

Why?

[buoyant crescent]

EU 137 claim lag abysmal again this morning

[lean dune]

Anyone else having an issue with Field training? I've sent two tickets over the past two weeks and Scopely have been silent in getting back to me

[twin parcel]

Every war room claim locked up with the spinning circle s and had to be force closed and reset, every time.

[still leaf]

if you use community mod. press T then ESC and it clears the lock up (at least, for me it did, so i didn't have to restart each time)

[boreal whale]

For crying out loud,thats the third month in a row it doesnt work properly🤬 🤬 🤬 🤬 🤬

[tiny raft]

Fjorn saying its 1700 warpe? Is it

Minerva says it isnt.

[prime lion]

<@&509690795536941056> new bug ? I get an error message when i try and bookmark a base

95

[analog aurora]

War chests from war room can't be claimed

Another bug

[ornate rapids]

<@&509691205798592532> is the serine squalls buff expiring early a known issue? it has been happening rarely since they added the ship

this is why having an actual bug tracker would be nice, so we would know if scopely knows about the bugs we experience already

[karmic crown]

The buff doesn't end early, the ship gets knocked off the node and doesn't work when it's not mining, it's an old bug that has become more prevalent, but they are aware of it.

[solar ingot]

U should find it in compensation chest

[ornate rapids]

of course an actual bug tracker would make it obvious how poorly scopely does at fixing bugs, so I can see why they wouldn't want to have one unless they wanted to actually follow thru on the quality over quantity line they keep trying to placate players with

[ornate rapids]

so what your saying is scopely has had a known longterm bug, where miners hit by hostiles sometimes fail to restart mining, and scopely deliberately added a loop & ship(which they charged money for), that requires you to gain loot thru via being hit by hostiles, and included a requirement that they apply a buff to survive which ONLY works while mining knowing about the bug which makes them to randomly stop mining?

[true crater]

The bulk refine option in the refinery tab is a wonderful option, but if y’all could figure out how to actually code so that it doesn’t randomly drop our selections that would be great….m’kay…thanks!

[ornate rapids]

usually if it lost bulk refine settings it because you went up a level on ops, or a building level, or a ship tier, or added a prime/research, which actually replace the bundle you had configured, it is a poor design, but once you know why it is happening you can often remember to reconfig after upgrades

[toxic drift]

Super awesome. Just lost 100 Chimera directives because the game i guess doesn't know how long it will take to fly to an armada. Like HOLY SMOKES I was in system. Clicked on Chimera, hit start armada, and nptices that the travel time was like 22 seconds. I didn't make it in the ring before the stupid 10 seconds warning timer, like come on!!!!!!!!!!!!!!!!!!!!!!!! I am beyond heated.

<@&509690795536941056>

[quick kettle]

Yea this item is nowhere to be found and I’m ops 45 wtf scopely how am I supposed to do this?

[ornate rapids]

annoying bug, but always onclude the 10s + charge time, click next to the armada/entity, see the travel time and add 20s, if that is less than the timer then don't start it remotely

[ornate rapids]

that was the day 1 gift for the arc, did you just reach ops 45? is it in gifts?

[quick kettle]

Yea I just got to 45 and no gift it took the whole event to get to 45

[ornate rapids]

i would restart the game and see if it shows, if not con tact scopely CS

https://discord.com/channels/509679626763632640/916412467628892170

[quick kettle]

I did and nope I got 45 last night

[toxic drift]

Ummm no, as a player I should not have to put kid gloves on to play this stupid flipping game

[woven glacier]

Just opened a second ticket regarding my missing tourney rewards. Their response was a bot-generated one

[ornate rapids]

only 3 options with stfc, 1) work around their bugs since odds are they will never fix it, 2) continue as if the bugs don't exist and on occation get screwed by the bugs, or 3) stop playing

[toxic drift]

Do you work for Scopley? Like why are you making excuses for this company who makes millions off of us, and delivers trash products

I am just beyond sick of the garbage and trash code

[quick kettle]

I personally think this is rediculous that players who just got to 45 can’t get the new building I hope someone does contact me I do spend on here and if I don’t get the building I’m gonna be very disappointed

[ornate rapids]

not making excuses, they are horrible about bugs, but if you are gonna keep playing then adapting to their issues is better than getting mad about it since scopely won't fix it. the armada timer issue is avoidable, unlike a lot of their bugs that are completely random. If you look ^^^^^ you will see I already gave them crap about an unavoidable bug with the serine squall buff

[quick kettle]

Oh and btw it’s getting very annoying having to reset the game every time I collect war room I gotta reset 5 times to collect it all

It did the same thing last time we had war room and it’s getting old with the freezing up

[elder mantle]

they closed my support ticket this morning without sending anything because they thought I was complaining about the first day even when i made sure to explain that i didn't got them in rollout either. 😩

[toxic drift]

Getting mad and being loud makes change happen. I turned off my cash payments. So I might turn off my total attention

[little flower]

Rips are completely borked, people keep getting sent back to station. The whole game is borked, actually. It just keeps getting worse. Can we at least get another Conor hostage video for the lol's?

[toxic drift]

And I am not mad at you drm I'm just super heated

[ornate rapids]

not paying/playing might change it, getting mad and posting on discord won't, this entire channel full of complaints, and the only ones they ever fix are the ones that make it unplayable or effect so many ppl that it risks them losing money. they don't care about complaints or putting out a quality product, the only care about ppl continuing to give them $

[ornate rapids]

I'm not offended, I'm pretty heated to, I just tend to try to work around the issues I can and constantly point out they are incompetent

[ornate rapids]

that's what I try to do here, help players if I can, and to point out that the way scopely runs things is ridiculous

[rain escarp]

I would open a ticket to cs. If you were able to start the IE then there should be enough time to get there. If you are too far, the armada won't start. It's only fair you get the chimera points back

[ancient cairn]

Just think of the entire player base that doesn’t use Discord that they ignore…

[ornate rapids]

the issue is you can't going during the 10 second count down on any armada/entity, and their code that prevents you from starting an armada that is too far away doesn't take that into acct,

[ornate rapids]

yup

[quick kettle]

And a malfunctioning tournament store also freezes up after buying 5 things

And whole shop disappeared after I reset and logged back in

[ornate rapids]

or the fact that when tourney starts it is "retrieving" tasks for the first hr or 2, and when it ends ppl don't get credits or promoted, and this happens essentially every tourney

[quick kettle]

And the compensation for this we got is a joke

[ornate rapids]

their code base is unstable, and instead of taking time to fix it, the continue to just build more and more ontop of it

[rain escarp]

OK, but I think he should open a ticket

[ornate rapids]

and as a dev I know that if you are adding code ontop of existing shoddy code the new code isn't tgonna be clean because it has to work around all the existing issues

[thorn locust]

Every time I call up this war room and want to collect the reward, the whole game hangs. What have you broken again? I don't have the impression that I'm receiving the reward, but the credits are going down the drain.🙄

[ornate rapids]

ya, if he does he may get the credits back for next time they run the fatu events

[tardy knoll]

Any chance of ever fixing eviscerator/gorn rifts so restarting doesn't recall all my rifted ships? It's been weeks! And with the game as unstable as ever, it means rifting is basically broken

[ornate rapids]

you might want to clarify you mean the gorn rifts, instead of the MU rifts that have their own seperate bugs

[toxic drift]

That would be super helpful, but completely useless. One there is no way I am going through that AI chat bot garbage to open a support ticket. Two even if I get refunded those directives I wont get them back in time to complete the asinine event. And THREE the code is trash, and I have reported this bug previiously when I lost directives PREVIOUSLY . Why is the big still around. I had this happen n the first run of Galaxy Quest. I highly advise everyone to stop giveing scopless money. I sincerely hope, but doubt that anyone will contact me, or get this corrected.
<@&509690795536941056>

[ornate rapids]

don't use the chatbot, use the email

remember people, we need to be clear what bug we are talking about, since there are so many

[tardy knoll]

good point. Done. Thank you!!

[thorn hatch]

Very frustrating experience with waves. I am at a point where I can do solo elite waves l50 fairly consistently with boosts, but regularly loose because of lag. Using ios ipad and iphone. If I don’t restart app clean before the wave, I get a lot of issues. Also if app crashes in middle of wave, when app starts back up, all ships are in base and cannot continue wave. 2x I had one ship in wave (not started) and swapped ship to disco boost, restarted app and I was stuck, had to cancel wave or had to ask starter to kick me out to fix.

[earnest cobalt]

Scopely does not care about you? Keep spending your money on a broken game is all they care about.

[toxic drift]

Please address and respond to support email
<@&509690795536941056>

[frank ridge]

FIX YOUR LAG. this is getting out of hand. I click on something and it just spins and spins.

[mystic abyss]

S86 big lag

[small nova]

S93 unplayable lag - then game keeps automatically restarting when you try to click anything

[urban hazel]

I still have not received my reward from the September alliance tournament. When members of my alliance started to all say they had been paid out yesterday I submitted a ticket. This morning my answer from you guys was that the issue had been fixed and the rewards “were rolled out” mine were NOT “rolled out” I have yet to receive them! I need my event rewards!!!!!!

[karmic crown]

dm me your ticket number

[vast roost]

They will never fix this lag unless someone big steps in. I don't think they know how.

[proper onyx]

https://tenor.com/view/lag-cat-walking-not-moving-forward-gif-15348457

[shut urchin]

spinning wheel of doom (lag).... for an hour or more intermittently on 3 different PCs. more centered around hostile killing but claiming gifts, refinery, etc sometimes impacted.. VPN to work isnt affected so it seems on your end. 🙁

[remote ridge]

Can we please at least get a mention in https://discord.com/channels/509679626763632640/1369773683245318324 about the lag spikes?

[jaunty light]

QQ: Which part of the game are you experiencing the lag in? so I can add on the reportttt

[vast roost]

Attention commanders we are aware of the problems, and all we care about is your money. Now check this great offer out today lag pack ultra now in store for $99.99. We are rolling out a comp chest of more lag, and bugs very soon.

[jaunty light]

which server are you on?

[frank ridge]

I am on 710 and I’m trying to raid a base before incursions.

[tall tinsel]

yeah getting server lag here on 11

[hard zodiac]

On S16 had a huge problem trying to login, chat box still had chat from yesterday and now Armada launches are taking 30s+

[sturdy basin]

getting a lot of lag on S98, trying to farm aggre hostiles and it's taking 10 seconds for an attack to start after clicking attack, red poor connection symbol is popping up off and on

[vast roost]

Server 72 is nothing but a lag fest. Pretty sad.

[cunning frost]

This is my ship management screen for dock c right now

After a restart.

Uh.

I don't have words.

GC isn't doing any better (the away team screen is still behind everything)

[tender saffron]

Laggggg hazards are killing almost instantly typical skopely goodness 😵‍💫😡😫

[round owl]

Was going to do some waves on 705, but the massive lag made me rethink that decision

[karmic sluice]

When ever I try to change commanders I get error 26 when I try to use there skill I get error 31. This been going on for 3 weeks

[nova night]

Ridiculous lag, Server 76

[vast roost]

Player: Scopely can you fix this lag?
Scopely: there is nothing wrong with it. It is your internet.
Attention commanders it is always everyone else's fault, but Scopely. Check out that store great packs are now up.

[next prawn]

In the Alliance Tournaments store. It is not showing how many credits that I have. Can this be fixed please.

[oblique perch]

has been that way since the first tournament ... you have to switch screens like a maniac and hope it resets correctly at one point ... it can also show you random resources instead .

[karmic crown]

restarting usually gets them to show

[brave siren]

major lag issues in game

[crystal kayak]

hard to even do the most basic game functions with so much LAGGGGGGGGGGGGGG

[vast roost]

Restarting is the KEY 🤪

[brave siren]

restarted over 5x cleared cache reraired game and still having the same issues

[vast roost]

This should show everyone on how they are so called making it better. What a joke.

[crystal kayak]

I've re-started 5 times in 10 minutes

[vast roost]

no matter what you do it will do no good. It is on Scopely's end, and they know it.

[tender saffron]

Deleting and moving on is the key🙃

[brave siren]

upgrading equipment, software and fixing know issues is Key!

[vast roost]

you check out that lag pack in the store? you may need to feed the hamster lol

How many times does it take to restart to make a claim today?

[brave siren]

have you checked out listening to what real players are telling you and then fixing it than just the same ones you do not that dont help with the problems

soon the game will be gone because you do listen and fix the issues before bring out new things that make it worse

[vast roost]

I have a bran new gaming PC, and yup Scopely is still trash

[brave siren]

same

[crisp basalt]

Massive lag happing right now 🐢 way more then normal. and i know its not me 😜

[brave siren]

its their equipment and software that causing all the issues

[vast roost]

Before i got my gaming PC there crap crashed my PC, and after i got my new one, but that is my fault i guess.

[brave siren]

and them not testing it before adding it to the game

[brave siren]

that is because they have no tech that knows what they are doing and their code has some major glitch in it that they just keep using thinking updates will fix it

[elder crown]

Please. I’m begging you to fix the lag.

[vast roost]

Oh i know that, and they do nothing but lie

[brave siren]

they need to shut the game down for awhile do a massive overhaul with equipment the game software coding then when the game come back online the game will get better. but you know they say they listen but the game is still the same

[crisp basalt]

lag. what lag? its not lag that's just an added feature in the game

[brave siren]

their internet services can hold all the players trying to play the game

[crisp basalt]

at this point I'm sure I can host it out of the server in my basement and do better REF: my speed test above

[brave siren]

mine pings around 400-500Mbps and this is the only game i have lag issues with

[celest wave]

Whatever happened to the compensation chest for last Friday's arena sms event where players didn't get points

[crystal kayak]

same, I play a lot of online games on my PC, and this is the only one with lag issues or glitches

[vast roost]

It is probably wrapped all up in the lag, but Scopely will go purchase another game tomorrow, and lie and say we are working on the problem. Pretty sad, but true.

[jaunty light]

hows the lag situation?

[vast roost]

bad/trash

[strange dove]

30 seconds to pull the War Chest each time. Not sure if this is global or server specific, but seriously? (Oh, and still don’t have Alliance Tournament rewards)

[molten radish]

This game is unplayable today S72 cant even look at a system with out the game locking up, and no its not my desktop or my network none of my other online games are having this issue and WOW uses 4x the processing power of this game so lets hear the excuse for today

[fathom nest]

You should get him to work in MU on the 70 Rom traders, as they are technically Romulan. It would help a lot.

[karmic crown]

he does

[torpid obsidian]

I'm having a problem with the Independent Archives building. Although I've completed everything it requires for the Franklin-A, I can't complete it to receive the rewards for the last level I reached. This has been the case for a while now, but I can't contact anyone to report the bug. I've attached images of the Independent Archives reward path, the building level, and the Franklin-A.

[karmic crown]

Need to have support fix it #👽-how-to-contact-support

[prime lion]

i can barely do any aggregation hostiles

my ship locks up after the first one

[karmic crown]

They're still working on the lag

[crisp basalt]

Ran an excomp click ship wait a minute for it to do anything and boom ship is dead its unplayable and a wasted excomp ......

instead of adding new trash how about fixing the dumpster fire there already is

[merry sage]

so should I consider the time I spent on the tourny event is a total write off? My alliance placed 2nd, should have got around 10k points to spend in the store, and I got......yeah nothing. Thank you scopely for wasting my time that no amount of money you can send to me can replace.

[short wedge]

Any update on the command centre and fleet commander abilities not counting towards power?

[noble crater]

Every war chest I clam it goes into the hamster wheel. Cant even claim a box without having to restart… quality !

[rich coral]

We have a member who is also experiencing this problem.

[stray marsh]

Seconding this. The area needs to display on the map if any sarris events are present.

[past ruin]

Waves are not allowing people to join

[earnest grove]

I cannot plunder cargo from hostiles

I can destroy a hostile but my cargo will still show empty. I can mining and the cargo goes up but cannot plunder loot chests or rewards

[simple cloud]

Have you hit the daily limit?

[placid hedge]

G6 solos are not scoring on the armada event alb or slb although they are listed

[mental hamlet]

yup not scoring!

[amber dagger]

huh? group waves crashing game and knocking out some players...need to check happens more than once!

[sterile holly]

???

fixed it, just had to recall and cancel before warp and I can move it now. SO weird

[warm carbon]

I believe these to all be the same bug: if you restart your client or log in with a different device it recalls all ships in solo waves, all ships that arrived in a system via spatial rip (eviscerator ability) and if you have any ships in the arena system it doesn't just recall them, IT DESTROYS THEM

Some more info on that recall bug you guys are hunting: the specific triggers for it

Oh and when your ship(s) are destroyed in arenas via aforementioned bug it leaves no battle log entry

[wild owl]

Fatu Krey Scrap Exchange not paying out

Spocks club says my Scraps were taken but nothing paid out

[karmic crown]

gvie it a little, there's some lag

[wild owl]

5-10 mins is lag......................30 mins plus is just 🤮 🤮 🤮
Still waiting on resolution for my missing Alliance Tourney rewards too

[mental hamlet]

now avatars are missing in alliance chat and event pics go blank as do refinery pics

[gray dew]

Away Teams not scoring for battle pass.

[mental hamlet]

neither is g6 armadas for event

[exotic fox]

Armada Destruction - SLB is not counting points

[placid hedge]

@jaunty light many are experiencing this

[exotic fox]

Are you all gonna fix it?

[placid hedge]

Wish I could lol 😂

[exotic fox]

sorry thought you were simpauly

read your message wrong

[placid hedge]

Nah I just pinged him for ya

[exotic fox]

Thank you - one of these days I'll figure out how to use Discord effectively

[magic anvil]

Still not received Alliance Tournament points and no response from scopely

[placid hedge]

It’s ok 🙂

[wild owl]

I got a response 24hrs after ticket was submitted only to be told it has been passed on for investigation.

[floral forge]

<@&509690795536941056> I have an Alliancemate (@molten oxide) who did not receive his Tournament rewards on Tuesday. He received the comp chest along with the rest of us, but not the Alliance rewards (which are significant, we're Master's League).

We instructed him to send an email ([e-mail]) and he did that yesterday. He says he has not received a response of any kind

What should we tell him at this point? And what's the general response time this week?

[proper thunder]

I'm unable to switch Scopley accounts. Been through 2 tickets with Scopley already and they have closed them both without helping. I even sent them a video of the issue as they requested but obviously they didn't pay any attention to the video as they said that it confirms i was able to switch accounts.... It clearly did not switch. Idk what else i'm supposed to do?

[urban hazel]

Exactly the same with me

[remote kite]

Oh so I'm not the only one who didn't get the rewards huh?

[native terrace]

Since a few days game is not counting rewards directly. Eg mining dailies are onöy registered partially. Lot of minutes later and a restart the rest counts as well

[sly skiff]

They seem to have forgotten to send the normal rewards of the tournament.. no point in logging a ticket when it is a general issue, they don't go in hundreds or thousands of same incidents, they should simply do it themselves

[versed prairie]

It's not only Solo Waves. It's everywhere in the game ... armadas, waves, formadas, ... ships got recalled under various conditions

[rich phoenix]

I just updated my MacOS desktop game launcher, and now not only will my game no longer open, but the launcher crashes when I try to open it

[kind willow]

Same for me

[rich phoenix]

I even trashed my game & launcher, then re-downloaded the launcher from the STFC website... How exactly are they gonna fix this, I wonder??

[oblique pelican]

Ships still being recalled unrequested. Leaves ships stranded if you lose Discovery!

[proud grail]

EU-164
Mirror universe not able to access as hazard is super high again
Is this a known issue?
@slate wind

[full vortex]

These systems are specifically for the protector, without protector you won't get far

[proud grail]

Still? 😢 thank you

[atomic glade]

Anyone else’s war chest claim crashing game

[proud grail]

Thank you
Just built the protector so will not do much
But atleast i know that other ships will go boom
Thanks again

[dusky hazel]

Mined ISO and docked it. Hit a player station but still won’t let me claim war room chests 😡

[grand imp]

Collecting the war chest takes like 30 seconds per pull..

[valid shuttle]

My Rev is definitely not cloaked. The little i appeared to give me this message then disappeared.

[late silo]

Scopely is gonna end up jammed up if they dont fix Mute not working

[simple cloud]

<@&509690795536941056> Game freezes and needs to be restarted when claiming War Room chest. Not sure if I got the chest, but won't let me reclaim

[rapid shard]

Same happens for both my accounts. It does give me the War Room rewards.

[dusky bone]

Not again... It's not fun anymore. 🤬

[quick kettle]

What’s the excuses about this event? It says I get points using krenim directives and yet I get zero points from using it it’s glitching

[rain escarp]

I had 50 blue, drew 50 blue and now have 80 ..

[rain escarp]

@slate wind any news about the novice alliances comp for missing alliance tournament tasks?

[prime lion]

<@&509690795536941056> sup with the lag any news or nah

🦗 🦗 🦗 🦗

[toxic drift]

<@&509690795536941056> It has now been nearly 24hrs since I opened my first ticket. I have emailed Support, Ticket 27902825. I am disappointed that no one has taken the time to reply. Also I find that I have been warned for trying to organize a boycott. Thanks STFC team. Super happy to be here.

[west rune]

Happened like that for a couple months now. I've stopped claiming them. U do get the chests. Can verify thru the emblems or currency for the prime

[quick kettle]

If they would answer tickets

Hell I’m ops 45 sitting with no new building because they didn’t give us the item in the gift store after the event this is turning into a rip off

On top of reliant still not being in an event store I call that lame 💯💯💯

And no major event like we use to get no it was replaced with a ferengi pass that doesn’t give enough to get a ship

Unless you spend money on elite pass that’s rediculous

Not very fair to players who need 200 BP just for one ship

[unreal warren]

Why as a G5 player am I grouped with G6 players? Things like Cerritos event and Elite Armadas. I am ops 60 but can’t compete with G6 players 😢

[quick kettle]

They throw these nice ships in our faces and can’t get them for months down the road just like they did to nsea protector for a long time

Like reliant it’s a pain in the ass to want to grind splicers with everything I already have to do

[drifting forge]

on the exocomp factory quite a few of us have been waiting for the exocomp key 2 as we are all on 51/60, but there has been no sign of it. Has this been discontinued? thanks

[quick kettle]

Knowing scopely probably heck they lied about reliant said an ops 26 can get it and my answer is yea if that 26 spends 100 dollars to buy reliant there’s no way a 26 is doing exiled hostiles it’s hard for me to want to do that grind as an ops 45

[lusty crater]

On the PC client when visiting the webstore, please get rid of the tooltip for the search box. It pops us every time I open the webstore.

[earnest crest]

Rob the common splicer from opc reliants. F2p just unlocked it so there should be a lot in your range.

[quick kettle]

If I want to start a fight in server then yea nail reliant

[earnest crest]

The grind is a waste of time at 26, it's too difficult for many. You only need to steal 10m common, or if you ask a high level player to feed you, that'll work too. Anyway, a war is worth avoiding that grind.

[hoary drum]

I have been having trouble getting the game to play after loading, as you can see in the photo it freezes and when I close the program is when prime.exe pops up say it is not responding. I have clear everything and even uninstalled the game for it to do this again, although it will work sometimes after reloading the game like 10 to 15 times.

[quick kettle]

Yea and people will start wars im a part of incursion prep I don’t need that

[earnest crest]

I'd try a clean install.

Locate the game folder (this folder has the prime.exe file)
Uninstall.
Delete the game folder.

Then reinstall from a fresh downloaded copy of the launcher from the website.

[hoary drum]

I have already done that 3 times to no avail

[quick kettle]

Between nsea protector and other ship it takes me all day I don’t have time for splicers or security codes for Stella

[compact sedge]

Why / how does this happen?

[grizzled timber]

Scopely staff have announced partial updates with no clear timetable for effective changes. Please update Scopely staff internal systems for max efficiency. Our performance is suffering.

[night skiff]

wow that sucks

[rich phoenix]

Mine is completely corrupted. I can't even open the Launcher without it crashing

[fresh schooner]

Transport Patterns

[karmic crown]

has been raised

[next prawn]

War room is broken again.

[karmic crown]

did you actually score a point

[pure canyon]

Don't see Transogen mining event SLB and ALB even I am LV50

[unreal warren]

Collecting officer Shards 10 at a time is tedious when you need to collect 800 to next level…. E.g. Gul Dukat with transporter patterns

[unreal warren]

Hit a base to unlock.

[karmic crown]

raising

[pure canyon]

thank you, rebooted 6th time now, and still don't see it.

[pure canyon]

I checked other 50 and below members on server 102, and looks like they don't get the event either

[torn scroll]

just means you got 0 points. mine some isogen and you are done

[grim bramble]

<@&509690795536941056> A little help with Neverending “Help” button on S703, por favor?

[split path]

Holy heck fix the dam lag

[misty zenith]

Slider on newly added officer took my TP but gave no shards. Restarted game, no change.

Had been collecting shards using the buttons without any problems, but when slider finally appeared I used that and encountered this bug

[misty zenith]

Tested slider on another (newly added) officer, this time it worked as expected, so maybe the above issue was a one-off glitch(?)

[karmic crown]

were you trying to exchange una?

Originally showed rare una, but was giving epic una shards, clear local and it'll show proper

[topaz quarry]

you have to score points (even if you mine just 1 iso) before it lets you claim the rewards

[crisp basalt]

we see that the lag issue is still on going. is that a permanent feature?

[short wedge]

Any news on upgrading the command centre / fleet commander abilities not adding to overall power and abilities not working <@&509690795536941056> it was confirmed by CS but still not working.

[tawdry mantle]

Is the Transogen Mining event meant to be 51+ (rather than previously 45+)?

[karmic crown]

yes

[soft hound]

It means you have reach the max collectable and need to actually lvl this character. Any additional shards you get of this character (or fully collected sharded) you will get a pattern. They are at the end of the boxes if you keep scrolling

[fresh schooner]

Mate, it was the wrong officer in there, I know how it works 🤣

[fresh schooner]

Should have beens this one.

[soft hound]

collect and dock at least 1 isogen you will be able to collect rewards

[soft hound]

well it was a visual bug, these happen sometimes.

there is a mouse bug on pc (since the last update), where you can see your mouse sometimes and other times you cannot. I would like to put in a screenshot, but the point of this being? it's either there or not.

[wide wadi]

We don't have this event on server 114? Only 2 members above lvl51 not online I'm ops 50 I don't have this event

[wide wadi]

So what are the events for Ops 45 to 50? As we seem to be missing our events as the 45 events have been bumped to 51 and the other events are below 45??

[dire smelt]

thats Conor, taking care of the majority of players in the g3-g4 bracket .... he doesnt like you in particular ... did i miss the mark?

[wide wadi]

But Ops 45 to 50 is G4

[wide wadi]

And I have no idea who Conor is to like me or not I could care less

[wanton orbit]

I just spent my 20 war room claims and received 0 war chests - can someone pls look into this???

[dire smelt]

conor is the ceo or whatever who had to publically apologise .. in his non-apology video. saying he knew g3-g4 (where the majority of players are) were left out, etc...

[wide wadi]

You need to open a Scopley ticket

[wanton orbit]

Really???

[wide wadi]

What video? When?

[dire smelt]

last month - let me fetch the link

[wide wadi]

Yeap it could be a delay

[wide wadi]

That was last month I care about today not yesterday

[dire smelt]

yea well, scopely know they are bending over g3-g4 players, they been doing it for ages. nothing you do will change their minds

[wide wadi]

Oh well nothing to do I'm off

[dire smelt]

indeed, thats why the games lost 20% of its playerbase

[obsidian yoke]

When i play my alt account i send miners out using eviscerator. I go back to main account for a while but when i login again to my alt account the miners are back in base

Its a pain

[solemn granite]

My romulan points have dropped below the ten million lock, headed to the one million lock, and it will not stop. What do I do now. No response from scopely on my ticket. This is really frustrating.

[crimson obsidian]

Still no AT credits after making tickets lmao

[strange dove]

Same here.

[rich coral]

I have been experiencing this same bug since August.
Tablet keyboard works fine in every app, except for STFC.
Agree it is extremely frustrating.
.

[sly mantle]

On 91, lag, lag and more lag since yesterday. Your last message about it is from yesterday... it is still not fixed!!

[ivory vapor]

This lag…. What are yall even doing? Over 24 hours now with “investigating” with no other updates.

[charred moon]

LAG is back again

[simple cloud]

<@&509690795536941056> any word on this?

[karmic sluice]

I can't access my latinum all I have is a icon of the ship plus I can mine latinum all I want but can't do anything to get it

I'm getting these errors

Including can't change commanders with out a error message plus can't use commanders skill

[frank ridge]

FIX THE LAG!!!! We are at war with someone and all I’m getting is spin.

710

[karmic sluice]

Strange how every time they try to fix something more mess up getting errors

[mystic abyss]

S86 performance has been awful today, laggy, slow, spinning wheels

[timid hemlock]

Same on me no AT Credits but it is full my Humor People are still waiting on the AT Rewards and the Shop is Running and no word from the Scopely after Tickets

[royal crown]

holy freaking drag this game is dragging so much data this going backwards 😡

[frank ridge]

You guys planning on making your game playable anytime soon?

<@&509690795536941056> ?

[slate wind]

Still working on this!

[topaz quarry]

Leslie's cap ability isn't triggering for me 😔

Hammie help 😩

[royal crown]

I've had to restart the game six times now 😡

[topaz quarry]

Only 6?

[charred moon]

fix the lag already or get some decent coders and network people that can sheesh

stop hiring from the bottom of the barrel

taken me almost 30 minutes to run 5 Q trials because of the swirly loading thing

[fallow tangle]

This lag is so bad. The game is unplayable

[crisp basalt]

Lag is scopely's premium feature you get for free right <@&509690795536941056> ? The lag has lag at this point. I just wanted to play a game, But now I have a mortgage and two kids because of all the lag

[fallow tangle]

I’ve been begging them. Stop adding 💩. And fix what’s broken

[crisp basalt]

https://tenor.com/view/amalie-steiness-borregaard-loading-gif-loading-gif-25192894

[charred moon]

if they would hire actual reall unity engine coders and true honest to god network engineers we wouldnt have this issue

[radiant knoll]

my ripped serene squall was home instead of mining

[twilit frigate]

game is hanging on pc and android at 70% loaded for a long time, then settings are reset to default when it finally loads. Switching from wifi to mobile data on the phone fixes the issue which seems to indicate a routing problem. second time it's happened within a week or two

[fallow tangle]

When literally every update breaks half the other game. EVERY TIME. they should have fired every programmer years ago

[crisp basalt]

But no they get them from fiverr

[karmic sluice]

What is going on with the borg cube ship everything I try to attack with the bean does no damage. I have a 64million ship and can't kill 16 million romulan, cardassian, exchange, doomsday worms, or several other things. Been going on for several weeks now with my beam having NO effect on ships

[strong echo]

LAAAGGGGG. Other alliance members on 84 also reporting it

[charred moon]

oh its not just 84 its the whole game

[fallow tangle]

No fear. We know they’re trying to fix the lag now. Because they’ve made it worse!

[crisp basalt]

lag is so bad the screen get stuck on this view and now an restart #375 so far today

[karmic sluice]

So my borg cube ship takes 5 beams at a 4 million romulan ship when my ship is at 64 million. Why is it taking 5 beams to destroy a low lv ship with 5 beams.

[crisp basalt]

scopely making dial-up modems cool again

https://tenor.com/view/aol-internet-dialing-connecting-gif-4039466

[fallow tangle]

Remember when they said “if we just update the client the lag will go away”…. Hmm

[crisp basalt]

https://tenor.com/view/fake-news-news-reading-gif-9747781

[fallow tangle]

https://tenor.com/view/i-almost-had-you-i-almost-beat-you-nearly-close-trick-gif-16052552

[lone rover]

Have had this pop up a few times now; Serene Squall ability is stuck at negative timer. Reloading game and docking ship doesn't clear

[fallow tangle]

Been broken since release. They’re ignoring it.

[strange dove]

AOL discontinued dial up Sept 30. Maybe that’s why all this new lag started Oct 1. 🤣

[crisp basalt]

Well i think we nailed the issue

[twilit frigate]

lag still ongoing? I'm still getting issues with wifi and not on mobile data, so maybe certain internet backbones/paths to scopely servers are having issues

[crisp basalt]

Yes still plenty of lag

[twilit frigate]

https://tenor.com/view/darryl-the-office-darryl-philbin-the-office-yay-yay-gif-yay-gif-25696872

[crisp basalt]

https://tenor.com/view/internet-gif-26443121

[twilit frigate]

There seem to be a lot of services experiencing spikes in issues this evening, this may go beyond scopely

[timber rapids]

anyone else still not receive alliance tournament ranking rewards yet?

[sly skiff]

None received

[vast roost]

Seems like this shoe fits 🤪

[vast roost]

NO it is VERY WELL SCOPELY!

[twilit frigate]

https://tenor.com/view/sure-jennifer-lawrence-the-mocking-jay-the-hunger-games-katniss-gif-5415223

[vast roost]

Put in a ticket, and tell them your missing the reward for the most restarts in a day 🥳 🤪

[molten radish]

normal day at scopely 🤣

when scopely trys to patch it over 🤣

[trim frost]

The reputation locks are described wrong.

It's when you reach tier 10 (Respected), 16 (Champion), 22 (Legend), 28 (Hero), your faction is locked. Change it please.

https://scopely.helpshift.com/hc/en/19-star-trek-fleet-command/faq/7046-reputation-locks/

[dire gazelle]

Stucked in loading screen...

[rain escarp]

Still waiting for comp. for the novice alliances that that no tasks during Alliance Tournament.

[ornate rapids]

you guys couldn't be bothered to make the new transporter pattern officers match?!?

[verbal crater]

Can't play arena, problems everytime

[ornate rapids]

[jolly hawk]

i am missing my lvl 3 khans champion for over a week now how do i get it back ?

[full plover]

I see the overlapping screens issue is back again 🙄 , beyond me how something that is fixed in a previous release returns in a later one, coding is shocking on this game

[twilit frigate]

they hotfix something then don't merge the fix into the next patch they're working on so when that patch drops it undoes the hotfix

[vestal beacon]

I've tried clearing localization and restarting multiple times, but I still have not received my alliance tournament rewards. I opened a ticket but have heard nothing and the store closes in less than 2 days. What next?

[rain escarp]

Is it still deployed somewhere?

[fair meteor]

You will need to contact support to fix that

[warm carbon]

temporarily left my alliance and while waiting on rejoin cooldown I discovered this genius bit of programming: SOLO ARMADAS require you to be in an alliance

I wonder if invading entities do too 🤔

yep 🤣

[rigid bridge]

Anyone else unable to claim the war room box on the right? I click it to get the rewards and it just spins and locks both windows and iOS games

[earnest crest]

I can claim it, after waiting a minute or so as it spins. For me there's no urgency though, so I'll just collect it later when it's fixed.

[crisp basalt]

them code writers from Fiverr sure doing a GREAT job 🤣

[jaunty light]

a quick clear loc should fix the issue

By the way, for our buddies who missed out on the AT rewards, we ran the script again and the rewards should now be in your inventory. Can you please check?

[crisp basalt]

Tried that twice relaunched the launched 2x too and that was after

oh and the Dial-up lag spiks are back

and now its just not there

Fivver for the win

[vapid meadow]

Mine spins/freezes for about a minute then works if I wait long enough. It did this last time too.

[pure canyon]

The bug on claiming stuff in Faction Store is getting worse. Game will freeze like this and have to reboot every time.

[orchid ridge]

Ok, I get scopely incopetence is legendary but come on. "AT rewars has been rolled out is a msg, if you didnt get it contact support" and msg from support is "rewards has been rolled out" and close the ticket. Well I dont give a hairy rat ... it they were rolled out or not I DID NOT GET MINE

By the way some of my mates claims they get it twice

[jaunty light]

dm sent buddy

[icy terrace]

when redeeming a war room chest the game freezes and has to be force quit on pc and iOS

[hollow ocean]

Still no AT rewards. How many more tickets needed to get it fixed?

[split python]

Ah, the good old "retrieving" bug for crucible of war

[long arch]

So much retrieving...

[tardy granite]

Same for me. Stock message that rewards have been sent out and ticket was closed a bit over an hour ago. I have NOT received them.

[jaunty light]

reporting now

[ornate rapids]

Retrieving...

[arctic condor]

Augment event isn't scoring either....

[solid sleet]

Was about to report that Augment wasn't scoring too

[cedar dragon]

Retrieving event again. These are soooo boring.

[supple juniper]

restarted like 8 times and none the wiser

[blissful charm]

That feeling, when you can't stay logged in more than 30 seconds for so long that you no longer want to log in

[remote ridge]

https://discord.com/channels/509679626763632640/1369773683245318324

Might be about time for an update about the lag, "retrieving" events, etc...

[jaunty surge]

Your Events are the Best Secrets on the World......
Every Time the same , if you can fix this , i think Eastern and Chrismas is on the same Day 😜 🫣

[raw crescent]

Retrieving....
WHY DOES THIS KEEP HAPPENING???
Come on Scopely, you should have found a solution to this by now!

[wise halo]

many of these "Holt zurück" events ^^

[velvet elm]

Retrieving ...... again 😂

[fierce nymph]

Today’s events have been “Retrieving” for over 30 minutes … when is this going to be fixed ?

[chilly yarrow]

The All Hands! events are not scoring. And does anyone know what the "Retrieving..." event is, apparently I'm at position 3, but in what?

[frank folio]

Retrieving......this is the new normal. Fire the incompetent code writers and AI hacks and actually fix this persistent and aggravating bug. We do not have all day to wait and figure out what we need to do to play this game.

[ornate rapids]

Clearly yoyu are doing a great job of retrieving......something? lol

I wish scopely would retrieve some competence

[fierce nymph]

Buehler … Buehler … Buehler …

[radiant knoll]

can we get a 'cheat sheet' for scoring on 'retreiving'

ones g6 solos i think

one inclused omega mirror dust(finally)

[solemn granite]

Repeat, "retrieving"

[radiant knoll]

@everyone how have you scored on 'retreiving'?

my everyones dont count🤷

retreiving words words dont matter to scoring if i can figure it out i gave hints that i found ones mirror n ones either madas or solos but g6 solos score

seeking more hints theres another i cant figure out it has an enterprise on it but its not ship upgrades

maybe some faction kill

usually get a cycling faction kill with cow

[abstract grove]

Retrieving...

[lyric pelican]

Worst retrievers ever, I guess scopely are more Labradoodle

[dusty saffron]

<@&509690795536941056>
“Soft locking” when claiming Warchests in the War Room, stuck claiming the chest with a spinning progress wheel.

Saw it reported last time the War Room appeared and appears to be back.

Occurring on multiple devices on iOS (iPad and iPhone) using both current version of the game and one missing the most recent update.

[unreal jungle]

Retrieving again, instead of focusing on your incompetence, could you at least release a news or post in discord so we know what to do while you guys figure out how to do your jobs!

[floral forge]

Hey Simpauly my guy @molten oxide still has not received his Tourney rewards

He sent an email to support on Tuesday afternoon. He said he got a canned response. I told him to hold off to today & urged patience... based on what @slate wind had been telling others yesterday.

And apparently the script today did nothing for him

I'm a Commodore in his Alliance. What should we tell him (and people like him) now? Should he continue using the ticket/email system? Something else?

Please advise

[radiant knoll]

⏳ 👀 soon...

[near sonnet]

I still don't have my rewards either

[lone shale]

Scopely just closed my case about not receiving my alliance tournament rewards saying that all of the issues are resolved. I haven't received any alliance tournament rewards at all. This is not resolved.

[tardy granite]

Of the four known affected in my alliance, one received AT rewards this morning. Three have not.

[lone shale]

Pretty low resolution rate, especially since they said all of the issues are resolved and auto closed the cases without follow-up

[jaunty light]

https://tenor.com/view/what-wait-hold-on-let-me-speak-gif-13499166

[jaunty light]

Hey hey hey buddy, thanks for the effort with your alliance member. I sent a DM to Ummok to get more details.

[chilly yarrow]

@jaunty light What's happening about the All Hands! event not scoring?

[jaunty light]

just to make sure, are you hitting the right hostile? We updated some metrics so should be good now

[jaunty light]

@tardy granite can you please tell them to dm me or ping me here

[jaunty light]

I sent you a dm and @lone shale too

[chilly yarrow]

I'll try again, but none of the ones I killed earlier scored

[molten oxide]

@jaunty light Still haven’t received my tournament credits for placing.

[chilly yarrow]

It's scoring now. Thanks!

[lone shale]

something changed, I just got my AT store credits.

[karmic crown]

https://tenor.com/view/guy-long-hair-mustache-magic-shia-labeouf-gif-17741293

[timid hemlock]

not nearly enough Points an Emerald XP what i got in AT before

[tardy granite]

Passed on the message. You've already got my DM.

[zinc heart]

Greetings, I have attempted to DM, however it says that it was blocked for unknown reasons

[tardy granite]

@jaunty light camper is one of mine

[zinc heart]

ty, seems DM has gone through, I probably had to make a post here first

[remote kite]

Still nothing

[prime lion]

this lag has got to give

i cant picard a suliban for nothing in the 52 epic trans system

[zinc heart]

@jaunty light the Alliance Tournament rewards are credited now, thank you for your support in this matter!

[obsidian quarry]

I still don’t have rewards. Submitted ticket and never even got a response. Number in my inventory keeps changing too without doing anything (was 8 yesterday then 800 this morning, then 10, and now 300)

[grave axle]

High-Level hostile kills towards mission (you know the ones where every time you finally end with a hostile Captain that you kill and then you move on to the next high-level hostel series of missions)

Is not scoring.

[minor pelican]

Server 026. terrible lag issues

[plain scaffold]

lag is very bad on 31 also , not gonna do arenas with this kind of lag .

[icy hazel]

What on earth did you guys do to ruin Wave Defense? After my group finished Wave 1, all of our ships just spontaneously ended up back at our stations. We lost the ciphers for starting the WD and we didn't receive any rewards for the one wave we did complete. Wave Defense used to be my favorite part of the game but now it is completely broken for so many people. I heard people in my alliance frustrated with it constantly, but this was the first time I'd seen this weirdness myself.

[teal shard]

Pfft. Submit ticket for missed tournament rewards? Like Scopely even looks at those without their bots auto-closing them. I'll take the loss and not participate in tournaments again.

[deft ingot]

Not exactly a bug, but kind of frustrating. Who decided, that it would be a good idea to recall all ships just for the sake of taking part in the arena? Two ships/docks selected during setup would suffice and I would not be forced to abandon scarcely available mines…

[mystic abyss]

@jaunty light I did not receive my AT rewards today, submitted my second ticket on the matter. Anything you can do to assist?

[sterile holly]

Sent this by an Admiral I know, and their alliance didn't get the 8K emerald chain XP... 706.

[grand dust]

Looks like S95 having some issues keeping sessions open (connection errors; and people having issues logging in)

[keen kraken]

I've subbed two tickets regarding no rewards for the tournament but I still haven't gotten any. First time they apologized that it wasn't displaying correctly (?) second time they confirmed me getting the compensation chests (that didn't give me the tournament credits I was due.

Feels like they were messing with me.

[slate wind]

pinged ya

[mossy plank]

on s400 solo borg are bugged in system 60 Jamohr, only one is respawning correctly, all other are bugged

[sterile holly]

Ewwww, why???

[mossy plank]

Just restart the game

[sterile holly]

Ik, I was only bringing it up because I've already restarted and it happened again, not sure why the menu is so broken that this can happen twice in 5 minutes

[mossy plank]

restart again

fix ?

repair maybe

@earnest crest to who shall i refer for my bug ? 4/5 of the solo Borg Type 03.2 armadas are bugged in Jamohr, it takes hours to make them with only one respawning slowly

[night skiff]

why are my ships moving on there own and why still do they do this and stop me from playing

fix this i pay good money

you need to fix these problems we are missing gameplay

and why am i getting booted from the game when i have 100% wifi and game laging

fix this please

[frank folio]

and a reminder that the earklier statement is wrong. Borg Type directive and Type armada kills with revevnant are not scoring in either the ALB or SLB. Type to start spritzing the code monkeys and taking away their Code Red

[minor pelican]

Server 026, still having lag issues.

[mossy plank]

and make the 99$ packs to 9$ also ?

[full plover]

Arena working well again I see, ship stuck at 0h00m, not to mention the absolutely ridiculous matching that is still occurring

[steady dome]

Thank you Scopely for fixing my archive.!!!!!!!

[ornate rapids]

<@&509691205798592532> they should add lvl 71 hostiles to scoring for CoW

[ivory halo]

You got a response? I’m still waiting.

[mossy plank]

All four of them are like this <@&509691205798592532>

[slate wind]

Support should be working through the tickets. Is yours still open?

[ivory halo]

I guess? I have yet to hear anything back from support. Submitted something on Tuesday. Still waiting.

[earnest crest]

If killing hostiles doesn't fix some, I'd file a ticket and wait for a response.

[exotic fox]

@jaunty light Single-Command Siege- SLB is not counting points

[steady dome]

I used email.

[mossy plank]

doesnt fix, only one the 5th one is respawning but it takes hours

[ivory halo]

I gave them an email. Got a ticket number. Then nothing.

Tried again today in case it got lost. Gave a different email just in case that was the issue before.

[slate wind]

They're working through the open tickets. You should be hearing from them.

[vapid gust]

3 arenas now hanging at 99% entering and leaving arena. This is apauling. You never fix bugs that are important to us. Just pathetic cosmetic easy bugs.

[frank ridge]

@vocal crystal fix your stuff. I’m getting tired of arenas freezing up every week. It’s starting to feel like you are doing this on purpose.

[mossy plank]

I didnt get points with 400 rare spent. Nice scoring

[karmic crown]

what rare

[mossy plank]

FKR

[karmic crown]

it's solos

[mossy plank]

it's written Spend 1 directive FKR rare

[karmic crown]

as in g6 solos

[mossy plank]

Do i can do solos FKR ? i'm g5

[karmic crown]

It scores on type borg solos, krenim solos, g6 fkr solos

[mossy plank]

Why is there this scoring for g5 if they can't do them ?

[karmic crown]

because the event is for everyone, the score card isn't going to change, if you can't do it, you ignore it

[mossy plank]

I saw FKR i thought the explanation would change if you are not g6

but fine. I could finish my solo borg waiting hours for the only one that could respawn

[keen kraken]

I got a response for both but they didn't seem to understand that I haven't gotten my rewards

[exotic tundra]

Second time this has happened triggering the relentless assault in Augument exile space with the saladin. Once it runs out my ship is no longer "destroyed".
Submitted a ticket a few weeks ago after the first time it happened.

[karmic crown]

it's a visual bug with any kind of buff

[exotic tundra]

Except I can't attack anything.

So it basically makes my ship immobile for 15 minutes

Oh even better, it's run out and still saying destroyed.

[frank folio]

just hit the repair button to clear the "destroyed" visual bug. for some reason it works, it does not charge you the resources

[exotic tundra]

As I had a ship repairing I had to hit instant repair. So it better not have charged me.
I did restart the app and confirm the ship was both still in space and at my base so that's a pretty comprehensive "visual" bug

[frank folio]

in normal fashion this bug has been in the game since 2019

fixing it is beyond the capability off the offshore code monkeys

[exotic tundra]

Is there a workaround? If I trigger RA in a different system then enter Letoria?

Oh wow, my other ship finished repairing and the Saladin is destroyed again

[lusty lava]

arenas doomed?

[pure canyon]

Arena bug is getting insanely bad today

only 1 center armada

• ships kept getting sent back to base

[warm carbon]

these two pulls in alliance store swap places seemingly at random, and since I don't do the same numbers of pulls on both sometimes causes me to do the wrong size pull on the wrong banner...

they're always in the same general location in relation to other pulls but they swap places with eachother sometimes

sometimes altruism is on the left sometimes maquis bounties

[thin bronze]

I was looking up how to acquire more common fragments for forbidden tech. I never acquired more than 60ish (which I split up on two uncommon forbidden tech) which never completed 1 of the forbidden tech.
The last post was in may of this year. It seems an older problem, yet affects me.

I have uncommon forbidden tech and even a rare. Still absolutely no commons. Just half-ish way on two.

The query I have is: how do I acquire more uncommon fragments or find a way to resolve this?
Been playing for a wee moment now, not sure if I should make a ticket about this or compile it into one ticket that covers the few things happening in my game currently.

[humble sequoia]

Still... A Thing.. Borked G-31

[zenith gull]

Are we going to get an update that supports the iPhone 17 resolution? It’s now been out for a few weeks and I can’t see any of the specs on my ships 🤦🙈

[wispy hamlet]

frontier battlepass - elite path unlock is not available to get?

[frail oxide]

Huge issues with wave defense

1. Jerky performance
2. Crashing when there are a large number of wave hostiles
3. After restarting the client, it gets kicked out but gets rewards.

[willow lantern]

Over and over again one of my ships randomly gets sent home when I close the game.

[round forum]

https://tenor.com/view/lags-lagseverywhere-wolflags-laggypalapp-gif-25318951

[wild owl]

If by "working through open tickets" you mean they are claiming rewards have been rolled out when they actually haven't and then closing the ticket yeah they must be working reaaaaally hard

[silent nest]

Oh it get's better. Now they just wipe all your progress away too.

[karmic crown]

visual bug, just restart

[bright harness]

One restart does not make that bug go away, it may take several and/or waiting. Wonder if that's the same coding mistake that makes the AT store display incorrect or no store currency?

[silent nest]

5 restarts due to lag and locking up. No change. No rewards and now no store.

[bright harness]

Solo waves: if your ship chases a hostile to the center and doesn't quite catch it in time, the ship gets "stuck" in the middle and cannot move.

[marsh edge]

Scopely fixes this bug. If you have to make trillions of clicks, the game often crashes. 😡

[marsh edge]

Solution to this problem; Reduce the amount of clicking you have to do on a daily basis. Let us select what we want daily and how much, then it will continue automatically, it will only stop when there are not enough raw materials, store token and credit for that action. When you log into the game, you get report and your loot, materials so on

[trim frost]

Anti-static ability stucked on -19s 🤔
I've tried to use the 2nd ability to reset it, but it didn't help.

iPhone 16e, iOS 18.6.2, latest game version

After restart, it's ok

[wide wadi]

A survey just to get your data BEWARE only has 2 questions 1st data consent it tells you can't do survey without it and the 2nd is your location NOTHING about the game or ARC!!!!!

Has Scopley had their own DATA breach??

[winter gate]

all our non commodores all got kicked from our aliance, what is going on

[placid hedge]

This is the official discord, not your server. if they got kicked your leadership did it

[winter gate]

doubt that very much, i'm part of it, and we're all stunned

[placid hedge]

Well I’ve never heard of the game doing that for any reason other than inactivity so I’m pretty sure it was someone on your team

Unless your whole alliance was inactive over a month

[hexed hare]

The entire alliance has been expelled. What's going on???

[worthy gull]

@karmic crown server 110 has just been hit by hackers. One top alliance dumped out every member possible. They're scrambling to recover but now lose all buffs, can't effectively defend territory. Not quite a bug in the classic sense, but wanted to put it on the record in case it spirals

[worthy gull]

On that server, can see they're very much active.

[placid hedge]

Then it was the leadership

[worthy gull]

I can say it wasn't, so please stay out of it. Their alliance is an ally, so we're aware of the situation in real time.

[placid hedge]

Just saying I’ve never heard of that happening in my 4 years of playing except in one case where it was the admiral

[wispy hamlet]

I’ve had it happen twice. It was a troll with many alts working up to comm and doing it to cause chaos.

Top 5 alliance both times.

[placid hedge]

Yes but what you’re describing wasn’t a hacker or glitch it was intentional…

[orchid star]

Please give my highways back.

[winter gate]

was a previously booted member, whom had taken the account from another member, scopely had taken the account from her, but somehow she got it back and almost destroyed our alliance with vile spite, only way she could have gotten the account back would have been with scopelys help, so in turn scopely are also to blame

[bold mauve]

Restart the game and it should work again. Sometimes, the client does not get the information, that a highway is unlocked.

[native oyster]

Anyone crashing every time they launch an elite wave?

[elder sandal]

Need help, this is my error whwn installing, HP rp5 (5810) 16 gig ram win 10

[empty junco]

cannot recall ship iti is too far......???? why ?

but it can go there....

[cinder brook]

Incursion not working...........

[whole nexus]

You don't even know how to set the times of the events?

[desert thunder]

Incursions Missing the way to transfer over to other server

[sand delta]

main incursion event to switch over is missing

[winter solstice]

Was the incursion timer set up using Scopely math?

[cloud hinge]

No transfer on enemy server

[compact sedge]

Incursion - not seeing the option to invade on 704

[livid geyser]

Incursions with no way to make it over 😂🤦

[quaint fulcrum]

706 same

[dark tree]

get your act together scopely!

[lean tulip]

114 same

[supple juniper]

events for incursions have came up but its not actually started, people still shielded in TC etc

[topaz rampart]

Same here

[obtuse fiber]

it's still Retrieving... 😄

[proven heath]

where's Incursion event gawn

[rocky oriole]

Shields haven’t dropped, either, so I wouldn’t panic about not being able to crossover 😂

[desert thunder]

Cmon scopely!!!! This is the golden hour of getting points and so much time spent prepping. Might as well cancel it if it takes any longer.

[proven heath]

50p stuck in coin slot on meter

[quartz cipher]

The event for Incursion is not populating in order to cross over.

[oblique bear]

102 also can't cross over

[strong echo]

Where is the jump over option? Some tasks stuck retrieving for me to

[analog burrow]

No cross over options? S76

[pine pecan]

this new one

[radiant orchid]

Cant cross over on 132. Yay scopely, fantastic event management as always. So professional and skillful

[signal geyser]

Add 706 to the list

[shy lotus]

Yup same on 89...clearly they forget to actually put the incursions crossover part in...scopely is done worse than usual on events not starting properly

[split python]

709 too

[full vortex]

Cant cross over server 400

[livid shadow]

How about refunding instead of retrieving....

[simple cloud]

Same for 101

[oblique perch]

so ... incursion ... but shields haven't dropped in tt

[livid badge]

Scopely hits a new low… 🦅

[long arch]

Scopely being Scopely as usual.

[sturdy basin]

yeah unable to crossover to other server S98

[quaint fulcrum]

billion dollar company cant find devs worth a @#$@

[wide wadi]

I've activated my pvp exo for incursion but I can't travel to other server as it's missing

[lofty osprey]

thanks in advance for the compensation gift xD

[native oyster]

Does anything work in this game?

[quaint dew]

Where is the travel to the other server

[manic nymph]

Same EU 105 can't cross to 106

[prime lion]

Yea team weak

Might as well call it off

[quaint dew]

Can't cross over

[analog burrow]

So much for a weekend incursion.:(

[frail sun]

Same for 405

[north lark]

20th incursion, still bugging, what a surprise. And yet no one from the dev team has been fired. Lit.

[oblique pelican]

Same for 167

[wet sail]

Ooops, they did it again 🤣

[true coral]

EU162 also no incursion 🤷‍♂️

[desert thunder]

<@&509690795536941056> <@&509691205798592532> read all the chats. Nobody can cross over in incursions

[wide wadi]

How do we travel we're missing our incursion portal

[quaint dew]

Scoply has scoplied incursions

[quaint fulcrum]

we had a by last month guess we are gonna have another

[surreal bloom]

this is why people quit the game scopely

[wet sail]

https://discord.com/channels/509679626763632640/1369773683245318324

[random hornet]

<@&509690795536941056> Server 29 appears to have had certain players selected to participate? My alliance has a Ranking already, yet I'm still Stuck Retrieving my Incursions Events.

[nimble solstice]

I'm on server 24 and I have no incursion show up in the event area

[hybrid agate]

Incursion is broken

[rustic zenith]

sigh Another broken incursions start...

[mossy plank]

🤣

[rapid grail]

<@&509690795536941056> Please add to know issues the Incursion is broke.

[orchid ridge]

ROTLF doesnt do any more, pathetic is an understatment of the year, if my projects performed like that I wouldnt make a penny. Does anyone know if Scopely hires?

[sand grotto]

https://tenor.com/view/mr-bean-silly-gif-11558796756713703568

[teal shard]

How about just fixing incursion so we can get started?

[quaint dew]

They said it has been escalated

[tall flicker]

Main incursion event is not up. Can’t switch servers. I’m on 704.

[rustic zenith]

Meaning it'll get "fixed" in about an hour

With 3 more broken things to compensate for it

[strong echo]

In known issues: "The issues with today's incursions has been escalated."

[random hornet]

ALB photo accidentally shared

[dark tree]

how is this still a problem after all the other bugs?

[long arch]

Bug Reporting---Most popular channel on STFC discord.

[feral cradle]

@long archthere are other channels on this discord ? 😮

[tall flicker]

Only got 2 tokens to switch servers instead of the usual 4…

[split minnow]

most popular channel on ALL of discord

[buoyant matrix]

https://tenor.com/view/fix-futurama-help-fry-fixit-gif-4525230

[rapid egret]

https://tenor.com/view/tick-tock-samuel-l-jackson-darius-kincaid-the-hitmans-bodyguard-times-up-gif-18233387

[teal shard]

So how much of incursion day do we waste while it's being 'fixed'?

I'm ready for my dinky 1k emergency rations.

[feral cradle]

here comes the comp chest of 500 G4 ore

[rustic zenith]

You spelled G2 wrong 😜

[rapid egret]

one moderator .. please do not disturb .. 3 other are offline 🙂

[livid geyser]

I'm stockpiling the compensation currency now 😂

[north lark]

imagine it's been 15 minutes and there's not even a "We're aware of it and working on it" text anywhere. Horrible CS

[whole nexus]

45 min

[proven heath]

Pull the plug Scopely and cancel do the decent thing for once.

[winter solstice]

https://tenor.com/view/it-problem-phone-call-have-you-tried-turning-it-off-and-on-again-gif-17823069

[quaint fulcrum]

#🛠-known-issues message

thats all we got

[clever stone]

tried the off and on, didn't work

[supple juniper]

not claimed it but it says I have

[blissful charm]

This Retrieving... arc has had a ton of Retrieving... events, and bugs while doing Retrieving...

[rapid egret]

https://tenor.com/view/incursion-stfc-gif-1455458624430605474

[teal shard]

Well, I might go back to bed if there's no incursion lol.

[quaint dew]

Same

[mellow delta]

Sending Hopes and Prayers 🤣

[charred rock]

https://tenor.com/view/eagle-car-broke-down-walk-back-broken-vehicle-fail-gif-3781856077142490739

[valid seal]

https://tenor.com/view/vex-incursion-vexincursion-destiny2-vex-gif-6090258090470968153