👾-bug-reporting

[bronze delta]

Not my server, but epic message. Probably had to line the ships up during non-LAG time…

[pallid pelican]

This is what we were told. We haven't seen it

[slate wind]

I'm letting the team know about the lag.

[round forum]

They decided to throw in this mix of story arcs from another series just to pad the game with useless stuff, and they forgot that less than 10 days ago the servers had a complete meltdown!

[brazen wave]

💯

[marsh cobalt]

Lots of lagging, and glitching going on. Server 63

[fallow stirrup]

lag is super crazy even cost me one of the Chimera armadas

[woeful veldt]

Thats a new one

[fallow stirrup]

thats a new one for sure

[tepid coral]

Lots of lag on 102 as well

[candid chasm]

Add server 8 to the lag saga

[primal quarry]

Don’t put in a ticket for it asking for reimbursement. You would be wasting your time.

[fallow stirrup]

gathered by the scopely answer i got when I messaged

all it said was they are aware

[primal quarry]

Yup. Par for the course, I guess.

[noble moss]

Hey folks - update before I head to bed. I did reach Hammy (the CM) so he's aware of the US lag and error messages. I'm not sure if he's been able to raise the right people internally.

[native oyster]

U.S. Server 95 extreme connectivity issues and weird issues with systems loading

[native oyster]

Why doesn’t the IT team have monitoring systems? Why does it even require us to inform your teams? It seems Scopely devs and sysadmins don’t follow industry best practices in monitoring.

[noble moss]

I don't work there so unfortunately I can't answer any of those - just a volunteer who helps out here.

[static stirrup]

Lag is back and ships abilities are no working on Server 26 (hive)

[late silo]

Just noticing a trend here but lag usually starts on Wednesday during Apex events, usually leading to you guys needing to stay later on Fridays and take things down during the weekend. Am I alone in noticing this trend?

[tame bison]

getting lag on s32

[onyx roost]

Lag on 49

[tranquil temple]

Lag on 43

Also getting really tired of having to restart the game 40 times a day. Not exaggerating.

[olive vine]

Retrieving……. Lagggggggg….. retrieving……. Lagggggggg… retrieving…

https://tenor.com/view/brian-regan-derp-what-weird-crazy-gif-21030394

[next flax]

Can I please have my ship back or has the lag permanently eaten it?!?!?

[split path]

Dailies events aren’t even scoring. Just wasted my ship parts and xp

[twin parcel]

Whatever you guys "fixed" the servers with the other day when they were burning is unraveling, and the problem is coming back fast.

[calm nebula]

2nd day in row now. Just after daily resets. Killing freebooters hostiles does not count for dailies until after a restart of game. Then when killed freebooters it started to count.

[split path]

I take back what I said, nothing is scoring/completing

[stuck hemlock]

the game is unplayable @06:00 till 06:20 anyone will ever look into it?

[calm nebula]

After restart it starts counting….

Wow a new one too. When collecting daily completions it does not count towards the top daily…

[split path]

I did restart it didnt count. Only until now lol

Basically it took 10 mins for the server to “catch” up

[calm nebula]

Yeah issue here… hope restart fixes. Seriously it seems like restarting game every hour is a must to play this game.

[stuck hemlock]

i can't collect the stuff because the box is grayed out..... the morning is costing me now much time

[bright sedge]

why is the game not giving me my rewards for research and building s

[coarse solar]

Struggling to collect dailies on eu, serious lag <@&509690795536941056>

[bright sedge]

i just cleared he building and 2 researches but didnt get any rewards, you people need to get your act together and fix this

On US also Serious lag

[small wasp]

Adding as well that the refinery is not working tried to restart and there was no Refinery just blank and did not get any of the refinery stuff that I I refined

[bright sedge]

seems no one can collect anything now, WHTS UP GUYS

[crude nacelle]

Lag is getting worse on US side.. Deja vu…didn’t we JUST have this?!

[bright sedge]

yes we did and it is getting old

[open spindle]

Agreed the game is having issues. I am seeing slow response when switching screens and I have had to restart the app to get back into the game.

[molten violet]

I just started a 52 chimera. Armada time started. Then get a request error and the ship joined 2 seconds too late and it failed. Wasted 3 exocomps, cloak, cerritos boost and titan max support, starts for chimera, robbed of points for all events and unable to do the full pull from the store with the loot I was planning on.

[bright sedge]

and the refinery isnt working, trying get materials but not giving any but taking the raw materials

[stuck hemlock]

The EU servers are also laggy not only the US servers.....

This screen takes minutes so then i kill the game and start it again.....

[bright sedge]

Danger Will Robinson Danger

[marsh cobalt]

https://tenor.com/view/waiting-spinning-dial-patience-clock-gif-9144507

[slate wind]

How bad is lag on EU servers?

[bright sedge]

its almost as bad on the US servers

[vast roost]

it's horrible on US servers. 5 restarts, lag, lag, lag.

[bright sedge]

I feel that one, cant get anything done

[vast roost]

not at all, and 10 min wait just to get back in the game almost

[bright sedge]

yeah, have to wait till the game decides it wants to let you play

[vast roost]

It's all just a big dumpster fire.

[bright sedge]

and no fire extinguisher

I have restarted at least a dozen times

[vast roost]

yes i put on here last time that they should add a daily reward chest just for all the restarts. They could call it the daily lag chest.

[stuck hemlock]

after years how come that the game is still so laggy..... it's never stable i tried all platforms android ios and pc....

[bright sedge]

I am on a pc, 16 gb of memory , Is six core processor with 12 threads

[vast roost]

It's a work in progress they said, but i guess it took a dive in the dumpster out back. Very few days it is stable for me, and I am on PC as well, but Scopely will tell you it is your router. Alway's your fault never their dumpster fire.

[stuck hemlock]

i know how to resolve it the are bound todo incursions because the game is running so great....

[bright sedge]

this was put up ealier but i still havent seen the chest....After hearing a lot of feedback from players, we sent out compensation chests to give you another chance to take on a Chimera.

The chest will include:
• 15,000 Fatu-Krey Eye Patches
• 100 Blue Particle Accelerators

[marsh cobalt]

Gotta have at least 60gb of memory like what the developers use when they create the game. They’re like, “We don’t know why you’re having problems, it works just fine for us.”

[bright sedge]

thats what it feels like LOL

[vast roost]

All that does no good when the game is not stable enough to do anything.

[marsh cobalt]

@bright sedge this was from about 3 hours ago. Armada running(counter not moving), but no armada there.

[stuck hemlock]

i know what they can tell next the cloud is slow......

[stuck hemlock]

in the system areal i can't find the new hostile......

how can i complete event this way hopefully there will be some kind of compensation.....

[bright sedge]

yeah, most of the hostiles are those from Galaxy Quest, that makes it hard to getthe daily stuff done

[dapper robin]

Fix that damn fatu in every system..keep that only in flagged system and not elsewhere. This is so very anonying

[fair meteor]

Or put them in non faction systems

[dapper robin]

Also fine..it doesn't matter to me..if we all can finish fkr dailys

[bright sedge]

good luck with that, double the time to get it done now

I think they should have left Galaxy uest out of it

[versed cloak]

In Other in Inventory I have duplicates of Armada Directives, Rare Armada Directives, Epic Armada Directives, and the credits for all three.

The duplicates show a red x0 and are grayed out while the normal versions are normal.

This is on Server 702 Dominion.

[karmic crown]

visual bug, it's known, will be eventually fixed, doesn't affect your credits or directives

[drowsy raptor]

Krateo is still 100% scouts, when is this garbage being fixed so we can faction grind in g4+ again?

[twilit grail]

Just take the game out back and destroy it and be done with it.

This isn’t Star Trek anymore

[pure iris]

The game crashes on windows are massiv. 10x per hour and more. One 10 min. wave the game crash 3x , that make the game unplayable !!!! 💩 Fix the game fastest !!!!!

[undone notch]

Is there supposed to be a daily limit on Protector BP? I didn't see anything indicating that, or I would have bought them ASAP:

[honest adder]

Most of the time, the ads are better games than the game it’s advertising, not to mention the “not representative of game play”

[twin whale]

Ty

[ionic edge]

i would love to do my dailies but F-K hostiles have taken over systems they aren't even meant to be in!

[spice pewter]

I haven't seen f-k's outside of the marked systems myself

[ionic edge]

loads of them in the G6 systems

[spice pewter]

that's a little out of my reach lolz

[gritty cloud]

Claims don’t work

[drowsy raptor]

Then you must be G3, went to kill in a G4 fed system and there is not a single fed hostile in it.

[hot ridge]

Access denied on web store

[glacial verge]

Talios Exo : I normally run 2 exo 400% and the 200% but the 200% is no longer in my options. I had lots of them.

[twin whale]

Having to restart game every few minutes. Having trouble switching ships or officers and many other problems including horrible lag. What reason do players have to trust this game with all the ongoing issues certainly why would we ever risk spending money on an unstable platform

[fervent quail]

Lmao yep this is exactly like what happened last week this is sickening come on Scolplay

Glad I stockpile shields and activated a 3day 🛡

[chilly valley]

Everytime i go to satar system it starts scanning then gives me a exception error

[outer shore]

Apparently Google are going to be removing rogue apps from the play store. This includes those that have high crash rates! So this'll be one of the first to go.

[subtle ore]

The days count is not working my been stuck on day 5 for 3 to 4 days without moving 😢 😪

[north cloak]

No hostiles in the system on 104 and tbh it's getting annoying with all the fat su ships in every system you go

[north cloak]

I noticed this to I was going to get them all at once aswell

[native oyster]

Why has everything in my game now says new again when I been playing for years

Officers, missions, ships

[lethal solstice]

Any update on when the lag issue will be fixed on the US servers S101 here

[forest geode]

Daily Exborg Fed Champion stuck on 24 of 25 ships and won't update.

[fervent quail]

Well like they said in Star Trek generations when they were on the Enterprise B won't be fixed or installed until Tuesday lol

https://tenor.com/view/captain-kirk-tuesday-kirk-tuesday-captain-tuesday-tuesday-star-trek-tuesday-gif-25241610

[honest adder]

Every thing is on a Tuesday.

[lethal solstice]

But Tuesday never come's LOL.

[fervent quail]

https://tenor.com/view/scotty-mr-scott-bump-head-scotty-bumps-head-star-trek-v-gif-3903509814224910177

[crisp sparrow]

Server 14 still unplayable

[native oyster]

Server 95 having issues it’s not loading

[tribal yarrow]

mhh, anyone has a workaround for the constant client crashes on PC? I already re-installed the game, repared, deleted "localisation", even manually deleted the unity- folders and so on... nothing helps.

sometime sI have to relogin a few times, to get at least a few cunsecutive minutes of playtime before the next crash...

[jaunty light]

I have already followed up the lag issues connected to US servers

[stable sable]

I haven't seen any announcement of this being a bug, but I hope that it is and will be fixed: the Fatu Krey hostiles are EVERYWHERE! I am trying to grind faction reputation in Federation systems, but there are barely any Federation hostiles (sometimes none) because the systems are full of Fatu Krey hostiles instead. It's making faction rep grinding very difficult, and I hope this is something you are going to correct.

[elfin hedge]

Shouldn't the research apply here for apex barrier vs ISS E?

[ornate rapids]

The MU rift autouse stopped working 😦

[surreal oriole]

Same issue occured to me in Zylaris on 2 occasions. less than helpful reply from customer services

[hushed condor]

Game upgraded my operations when I didn’t, got rid of all my resources, tokens, speed ups, and latinum. Is anyone else having this problem or do I need to submit a ticket?

[final crest]

its possible to start a chimera, and your ship not reach it in time even when flying directly there. great waste of directives.

[primal perch]

I lost my last Chimera directives, I launched on a target my ship was next to, the idle circle never displayed and my ship never moved to attack position during the countdown.

[bright sedge]

same hear and even my officers are new

[native oyster]

It’s so annoying

[bright sedge]

Is it just me or has anyone noticed that the powers that be are not responding to any of this now

i guess they had a warp core breach

[left plume]

My crew could kill 17 Heavy Romulan Transports in Romulus. I just got killed trying to kill my 14th with exactly the same crew. What is going on?

[soft hound]

This is not an in game bug, but a PC/website bug. Since the new website has been implemented. The gifts section has had this bug (I am unsure if it affects the other parts as the gifts parts is main tab I use). However, the bug is: when you scroll down to get the lower gift tokens, the page auto-scrolls back up. Then you have to scroll right back down to where you are. I thought someone in the web page division (who made the changes) might of noticed the mistake after a few days. However, here we are a few weeks later (and I have remembered to post about it)! It is still not fixed and each day it's getting increasing annoying with it not being fixed. Please investigate and fix this bug as quick as you can. Warp Speed 9.95.

[wide wadi]

Can't get into game 5min before event ends

[neon yacht]

I just did the omega 13 mission but it hasn’t scored 🤷‍♂️ eu server 115

[karmic crown]

you have to pick the right path

[neon yacht]

Oh wow that’s harsh, I shouldn’t have rushed. Thanks

[atomic glacier]

Ugh....I guess me too

[solemn granite]

omega 13 mission not scoring

[neon yacht]

I think I ruined it, that’s a real shame.

[neon yacht]

You might have picked the wrong path like me

[solid gyro]

Well dang, so choose wrong path and that's it?

[digital cairn]

at least we didn't waste a lot of time on it?

[neon yacht]

I hope not but yes so far that’s the general thinking

[solid gyro]

I bet 90% of the players will get it wrong.

[neon yacht]

Yes, maybe 99% it’s random and no real clues

[buoyant perch]

not gonna sleep tonight... NOT

[solid gyro]

I call shenanigans!

[sinful tinsel]

Would of helped if the last 3 choices actually had words so a guy could make a decision rather than eni mini moe🤷‍♂️ and not just 3 blank boxes to choose from😡🤦‍♂️ this fracken game has went into the 🚽

They give you 3 options to choose at the end of omega 13 mission, but they were all blank. So you just choose randomly🤷‍♂️

DUMBEST ARC since this game come out

[solemn granite]

I agree completely

[fervent quail]

COME ON SCOLPLAY FIX THIS STEAMING PILE OF 💩 YOU CALL A GAME this is sickening last night was a 5min game lag now what do u know now I cant even get into the game lol what a surprise 🤬 this must be rinse wash and repeat week same issue as before

[solemn granite]

How? This is so stupid.

[inner iron]

Omega 13 mission is freaking bugged out after mission 1.....no chance to restart it or complete it

[rocky oriole]

No Omega Rush event and Omega 13 Mission bugged out during part 1 - this is a dumpster fire

[void karma]

We found out that it works on android phones. All members with iOS can’t redo the event.

[sinful leaf]

I did it on pc and it won't let me try again as the dialogue implies it's supposed to

[inner iron]

@void karma I am on android and can't redo mission

[void karma]

They told me this: go events. its not active. then to chests. not active. if i then go back to events. there is a new question

This is the way how it apparently works 🤷🏻

[shut moss]

Here's a bug. You need to fire whoever this arc creator is and the manager that approved these poor decisions

[inner iron]

@void karma tried that and still nothing. Typical scopely double talk

[solid gyro]

False, I'm on android no redo

[void solstice]

all hostiles in Jem'Hadar space are Fatu-Krey...

[inner iron]

Ahhh I see it never gave me activation tokens to redo mission

[wintry heath]

At least you are getting the trivia event, a bunch on 54 don’t have trivia at all

[inner iron]

What trivia event?

[wintry heath]

You do trivia to get the 100 tokens to retry the other mission that is in gifts

At least for those that have the trivia event

[runic bobcat]

At least the game is still locking up constantly, so we have that to look forward to.

[charred crater]

no trivia event here. 😦 Eu 156

[sinful leaf]

aha so thats the missing event they are referring to

[oblique perch]

no trivia... Ops 36

[umbral epoch]

no trivia here either

[river wharf]

There was a gift mission, I started it and it has now disappeared after several steps completed and I didn't get the rewards.

[charred crater]

Scopely quality coding, as usual

[elfin scarab]

Did the mini mission, last step rewards blank so I randomly picked defeat Mudd... Then nothing.
No activation codes for the other Omega 13 mission neither, no rush event displayed

[elfin scarab]

Was your rewards blank in the last step as well?

[sweet grail]

why do we still have invasion hostiles after the invasion is gone.

[karmic crown]

https://tenor.com/view/lol-i-dont-know-ill-tell-you-bye-gif-12776382

it's being looked into

[solemn comet]

That’s because your game is so broken especially hear on USA servers, from game lag to functionality issues and more

It’s not so much this is missing for me as it is the tokens that are required to have to get it.

[river wharf]

I don't remember

[native saffron]

Got to part 3 of omega-13 event, seemed to fail. Went to do a trivia, because I did have them, and now only the main SMS is showing

[elfin scarab]

Second attempt available if you started first one from gift section. Go to webshop

[jagged lance]

Event is bugged, second attempt also fails

[near frigate]

Contact

Find a path , to omega mission

[river wharf]

I think this is by design, which is horrible... If you read the description you have to choose the right path.

[small wasp]

Bug reporting there is a disappearing trivia question it's there in events and then disappears once you accept the Omega 13 gifts

[near frigate]

There is a bug there

[river wharf]

Third attempt is available in the game after 10 minutes... Need to remember the options you choose last time

@viscid cloud maybe we could have a video explaining this Event as it is horrible

[native oyster]

Have you ever thought of paying QA to test your software?

[reef lance]

Jason talking to himself in Omega 13 Part 3. Seems like this should have had Alex Dane's avatar on this dialogue?

[waxen canopy]

Hi,
After Rush event I can’t see anything more ..!?

[livid badge]

Completed Omega: but still receiving the mission. 3x delivered same mission 🫣🦅

[jaunty light]

sent you a dm

[crystal pecan]

I am not sure if this is deliberate. My part 3b mission (the last part, defeat Mudd) of Omega 13 leads me to Leone which requires warp range of 24. But I just got op15, and with the correct officer, my max warp range is 21. I don't think 24 is a decent number for op15 players, or op10 players, because the event is supposed to be available for >=lvl 10 players.
If the location is randomly spawned around my base, then I advice maybe next time add a warp range clip according to the player's level : )
And also can I ask the developers to complete this mission for me please? I've already spent 1 hour on wrong paths and finally got the correct one. I don't want to be one step outside of the door. 😭

[jaunty light]

Can you please submit a ticket to CS about your situation. then ping me #

[crystal pecan]

Already sent via in-game Scopely Support

[magic tapir]

Ticketed event not scoring either

[dire smelt]

you havent joined?

[crystal pecan]

it says "Ok, I'm going to put you in touch with a member of our team who can help you, they will get back to you shortly. In the meantime, please provide us with more details about your gameplay inquiry." Then I explained.
That was abut 5 mins ago and no response so far. No ticket number sent yet. @jaunty light

[magic tapir]

I'm talking about the Service commendation sms I should have 100 points in that.. Even the pop up for the event showed 0 points when I completed the domination ticketed event

[signal orchid]

Why are all those Fatu Ships still spawning in DS, hours after the Invasion was defeated? RepGrind is nearly impossible in those Systems 😩

[dire smelt]

Vulcan Role needs a colour

im sure there was a terran confederacy role

[livid badge]

@jaunty light : sent you my id 🦅

[long egret]

Wow this omega 13 is not working. Just clicked to start part 2 and it just disappeared now nothing in my missions list. Another bug for an arc we dont wa t

[crystal pecan]

conversation ID: #26685909

[elfin scarab]

Still like this , and still no omega rush event

[amber comet]

finished mission. still getting mission restart.

[sullen badger]

Is that quality myth starting yet?

[open ether]

Omega mission is missing from my mission list.

[odd hull]

i do not see a new run on this after i guess i failed the first time ... and it has been way past the 13 min marl for a refresh ... just tells me to go pay for it

[distant mulch]

some little bug here, two missions at the same time

[whole plank]

finished teh mission and it keeps reseting it after giving me the shards and avatar for finishing it the 1st time, 2nd time i get parsteel as a reward and the gift of redoing it all over a 3/4/5/6/7/8/9/10th time... seriously?

maybe fix the existing game issues and then add new content and such? Just a thought before we all just get sick of this and leave this game by the wayside for something that actually functions.

[wheat hare]

Choose wrong path for omega, never got follow-up trivia thing. Only giving option to buy packs.

[karmic crown]

go in the webstore and claim under gifts to try again

[whole plank]

no thank you i'll pass on that my friend

[chrome fractal]

It failed, it’s no longer claimable in gifts. Shocking it’s busted.

[karmic crown]

Webstore, not in game

[olive sage]

@jaunty light, there may be another issue with Omega Rush. I just completed the chain and am rerunning it. Is the chain meant to be doable multiple times?

[long egret]

its not in store anymore its now in gifts main game

[long egret]

glad you can complete it. So far i have been returned to the start 3 times and cant pass one place tried all answers all wrong

[jaunty light]

Checking, buddy!

[gaunt oak]

no trivia event on eu115

[karmic crown]

||follow shuttle, asteroid field, ion nebula, deflector array, singularity, slingshot|| answers aren't wrong

The trivia event is busted, just claim it from the webstore

[long egret]

ive tried taklk down mudd. It fails tried to escape says mission complete no rewards given tried defeating the hostiles it fails

[long egret]

The trivia as been taken down now as its not working for all lol

[ivory crypt]

is omega 13 a never ending mission did all got the shards and could do all but not get shards 4 the next 2 day ?

[karmic crown]

talking down mudd is not one of the answers, look at what i posted

[long egret]

and look at what i put secondly. The trivia is not what we are completing

[amber condor]

Same. Failed first attempt thru the mission chain. Succeeded on second. Omega 13 still redeemable (failed on the 3rd attempt).

[karmic crown]

The trivia is busted and serves no purpose, don't worry about it

[ancient pivot]

instead of Trivia claim the quest from Gifts section (15 minutes cooldown?), if you are trying to talk Mudd down you have chosen the wrong path from the start

[elfin scarab]

I've completed the mission still it tempts me to start the very same mini mission again and again and again and again......

[karmic crown]

free para, exploit!

[long egret]

the mission is bust as well

[digital cairn]

re-logging got rid of the infinite mission - I have auto-update enabled too but didn't notice if one ran

[crystal pecan]

@jaunty light I restarted the mission and it can't replace the old part-3b mission. Mudd is still in the old location and I am still stucked by the warp range 😢

[jagged halo]

even i finished the mision, mision still restart and show for take again the mision

[crystal pecan]

To be clear, I restarted the mission and moved on until mission 3.

It is finished and then disappeared. No new part-3b mission appears.

[olive sage]

@jaunty light , I completed the chain twice. 2nd run gives the 7k Parsteel but no additional meta event rewards. It's nothing game breaking and a 2nd run may be worth it for ops 10 players on new servers.

[sullen wind]

Why no top 10 chest? Its unfair 🙁

[honest adder]

Because you’re 17th! By whatever unknown mechanism it uses to determine placing, as there are no ties.

[peak ibex]

Oméga 13 ne fonctionne toujours pas (

[keen nest]

realy laggy

[narrow anvil]

This system has not been working for several days, the EU 108 server

[keen nest]

ships invalid and disapering after being targeted its like the server is running behind

[pearl anchor]

Omega 13 gives the same avatar that was givin in a gift code. Why?

[sand whale]

i am stuck with 2 missions and cant complete part 3 as it wants me to go to a system i cant reach

[remote marten]

My directives seem to be duplicated?

[amber condor]

Thank you for checking... reporting Omega 13 is no longer available.

[finite rapids]

Same one I did need fixed get bug in game

[shadow wigeon]

Need to work on ending these game drop outs. Losing the game connection up to every third or fourth action where the game drops out and I have to re-enter

[analog burrow]

Helping my ops 24 daughter out since she is getting no where with reporting. The omega mission stuck her mission location in 3* token space which she cannot get into at her level.

[finite rapids]

Me too

[golden path]

I can’t get past Divert power to the Deflector array, get message ‘Push Through’ where I then fail.
I don’t get the Singularity Slingshot option

[finite rapids]

Can’t do 3 can do 1 & 2 back to one

[misty mantle]

why are there duplicates of these currencies

[tardy sierra]

Wow. Epic and Rare armada event, where the battle never happens. Scopely, please check your servers, as players are wasting directives, if the battle never happens.

[livid geyser]

Have the duplicate armada tokens too. Quality shining through this year!

[abstract spire]

Anyone experiencing issues with armadas? Started one, people joined and then nothing happened. Could be a lag issue as I couldn’t even tell how much HP the thing had left after a previous attempt.

[harsh juniper]

Getting this again and again, localization cleared, still there, very annoying💩

[tacit barn]

We have players missions that set Mudd in unreachable locations.
<L50 CAN NOT USE SUPPER HYWAYS

[tardy sierra]

On second attempt, the timer when down to zero, and battle never occurred, so wasted epic directives. Happened in Klingon Deep Space.

[frozen heath]

Can’t finish Q13 because I am unable to travel here to finish quest. I keep getting token 1 over and over. Was hoping it would reset it but again no luck. Tried sending in ticket but again no luck.

[analog burrow]

Looks like Huntress on s76 isn't completing omega mission chain....

[tardy sierra]

Had to reset the game for the mission to reset. On laptop. For devices, it may take clearing cache or clear localization. So if you waited the full 13 minutes, you can try that. Otherwise, a support ticket. Scopely did roll out a fix, but it may not have reached your server yet.

[frozen heath]

@tardy sierra server 14 and I cleared cache. Waiting to see if that helps.

[tardy sierra]

Also, if you are near unreachable systems, you may want to relocate your base to "reachable systems." As the Omega 13 mission chooses systems within about 3 to 5 systems near your base, when it randomly sends you around to go to supernova, ion nebula, etc.

[native oyster]

Also having armada directives be used but not trigger the armada

[golden path]

Getting same on the mission

[tardy sierra]

Did you go back to dialog history to see the choices you are given?

[golden path]

I’ve tried to but still the same result

[tardy sierra]

||Follow the shuttle ii) Follow the impulse signature into the asteroid field iii) Cut through the ion nebula iv) Divert power to the deflector array. Push through the nebula v) Create a singularity near the star. Trigger the singularity event. v) Use the gravitational force to slingshot yourself away from supernova and singularity vi) Defeat Mudd||

where are you in the chain of things to do?

||The path is here: path is 13 1a, 13 - part 2, 13-2a, 13- part3, 13 -part 3a or 3b - see flowchart below
P.S. Did you try clearing the game localization, as it may also be a game cache issue, as the Scopely server is not re-connecting with your device to refresh the information.||

See the flow chart @golden path

[twilit python]

I can’t finish the Omega 13 mission. I have the right answers but the last step sends me to a system I can’t get to. The path is locked and is likely well above my level.

[tardy sierra]

You need to relocate your base and reset the mission, "after a fail." So it depends where you are in the chain of things to do. Otherwise, a customer support ticket.

Yep, there is no current workaround, other than a "failure" to reset the mission. Hopefully, customer support can do that.

[twilit python]

I tried that. 3 times in fact. Keeps sending me to the same place at the end. I submitted a ticket

[wintry pivot]

laglaglaglaglaglaglaglag

[tacit barn]

Omega 13
What ever patch they are doing, isnt working.
Mission point in unreachable space.

[tacit barn]

Customer support tickets auto close. With out resolution.
Scopes CS is trash as all ways. I get better CS on tec support to india.

[frozen heath]

Deleted and reinstalled game with still no luck. Still sending me to know where to finish quest. Q13 error.

[pulsar haven]

Can't reach the objective. I've had q trials do this but they time out eventually and I can restart them.

[frozen heath]

@pulsar haven same issue.

[ancient pivot]

have you tried relocating your base?

[frozen heath]

@ancient pivot yes I have relocated already.

[ancient pivot]

send in a ticket about it, i have nothing else :/

[pulsar haven]

Dumb question but where do I go for that? All I'm finding is links to the Tribble bot which gets me nowhere.

[granite vine]

I've done everything I can. I'm on server 44. For 45 mins I've been trying to get back in the game. And it will not go past 70 percent.

[narrow kelp]

Why am I getting this error code? I don't have a borg cube. Even I later signed in with My lvl 11 account and it went right trough. Code says not eligible, then sorry commander you are not eligible to redeem this code

[tardy sierra]

Did you relocate your base, before starting the mission? I have already requested anyone giving out the answers, to highlight that issue first, i.e, that you are within 3 to 5 systems that are "reachable." Scopely did mention that when they announced the fix being rolled out, but not explicitly or quickly enough, and it's very late for "early birds" that did it therefore, it's another "bug."

[raven rose]

Not getting gas collection credit,.

[tacit barn]

YES, RELOCATED, FAR AWAY FROM THE L50 SUPER HYWAYS, THE MISSION OBJECTIVE DOESNT MOVE.
RESET GAME, UNINSTALLED, REINSTALLED,
IT DOESNT CHANGE THE MISSION.

[tardy sierra]

Yes, if you are in the middle and did fail. It's been reported as another bug.

[tacit barn]

So when will they fix it

[rigid lake]

I still cannot load the game despite some obvious advice from "John". I have tried but cannot get to load game as it is running so I suspect it has been hacked!

[wind raptor]

poor little billing service..............

[true crater]

Server 34 and been like this for 4 hours. Obviously it’s not my internet connection because I’m able to post this.

[full plover]

EU110, massive lag, freezing, armadas cancelling themselves, ships not hitting hostiles, what is going on Scopely?

[signal blade]

yep not been able to attack hostiles

[upbeat thunder]

Oméga 13 s'arrête après le 2a 🥶

[warm willow]

Tried to Uninstall the game.
Game fails to install now.

[jagged halo]

mega lag in 402 EU server

cant kill any hostiles

<@&509690795536941056> cant play in EU402 server... send my sip to attack a klingon and not do nothing, only follows

[tardy sierra]

https://scopely.helpshift.com/hc/en/19-star-trek-fleet-command/faq/6507-how-to-contact-us-through-support/

that's the one and you need to put in various ID info for scopely, etc. (It's a real pain, but that's the current procedure, unless they updated customer support -FS)

[silk ivy]

My stella is dead?

[tawny pagoda]

Server 110, can’t shoot hostiles, ships won’t travel to other systems, can’t join armadas, can’t dock ships. Seems like a meltdown

[wide wadi]

My omega 13 mission restart isn't working

[jagged halo]

funny... the klingons are there all in one place xD

[north thistle]

I did not get the omega 13 restart in my gifts box. Is there any way to get a restart?

[signal blade]

Same issue on 110 hostiles are stuck

[tardy sierra]

Did you fail or get stuck (in unreachabke space)?
By fail, I mean you die onboard the ship.
So if you never started the Omega 13 mission, then a hard reset of the game, should reconnect it to the server and reset Omega 13 mission from the beginning.
First, check or move you base so it's within 3 to 5 systems which you can reach via your ship, as the mission will randomly send you to nearby systems.
Then, clear localization or game cache, so scopely network re-connects to your device.
Then check your gifts for the beginning tokens for Omega 13 mission.
Check your officers inventory, if you have 1 or 2 avatars for Laliari and 3 officer shards for Jason Nesmith, then you already got the rewards for Omega 13 mission.

[north thistle]

If I failed I do not know it. I never seen anything one way or the other

I did start the mission and made choices through the complete mission. I never was informed if I failed or not

There is nothing in my gift tab

[wind raptor]

did someone give repair help at the same time you hit speedup?

[wind raptor]

same new error messages on eu

[north thistle]

Falconstrike, cleared the localization and now have in gifts, thanks for the help

[true crater]

Deleted and reinstalled the game…got in. Quality over quantity huh? Not really

[wind raptor]

oh it's old news. sorry

[tardy sierra]

your welcome.
Tasks for successful path are here behind spoiler disclosure #👾-bug-reporting message

[modern dirge]

yeah i have the same thing, even after restarting it takes me to that same unreachable mission marker

[tardy sierra]

@modern dirge the bug has been reported that "unreachable space" is not considered a failure, so the mission will reset from the beginning. Your choice about doing a customer support request, but so far that looks like a poor option, unless they let them reset the mission. Unknown, if they will authorize giving you the rewards or not. The Lalairi avatar you can already get via the code "QUEST" It's the 3 officer shards for Nesmith, and minimal RSS rewards which you are missing.

[modern dirge]

Thats rediculous, this is the same issue they repeat time after time, and yet from what i gather from what you said, they wont even let customer service reset it?

I have raised a ticket about it not only being terrible design theyve never fixed but that restarting it doesnt change the result, from what I gather now though its unlikely it'l get a positive result for me/us. @slate wind @noble moss #26687045 <@&509690795536941056>

[tardy sierra]

Yep, bad coding and design for minimal rewards, so not that great a loss, unless you actually spent monies for the Omega 13 code, ofc.

[modern dirge]

agreed it not like you miss out on much but its a terrible user experience and coding.

[tardy sierra]

Yes, for our alliance I did try to catch it during the first 5 to 15 minutes, as they were trying something new, and wanted to help our team avoid some frustration. Scopely did try to address it within the first hour, but as it's a coding and design issue, that takes a lot longer to fix.

[hushed condor]

I had a support ticket open and I can’t see it anymore. Never got a reply just went away on my end. Don’t know who to tag but if it helps the number it gave me was 26687130.

[spiral folio]

Omega-13, 2c: That's distance, not difference

[wind raptor]

the video tripe keeps appearing. it's not new, relavant or interesting .. I class this as a BUG!. The VIDEO asset keeps appearing over the HELP.
This is somewhat counterintuitive. Do scopely want to annoy customers/new players?
Do scopely have @ for all on here? Nope

prey tell ,,,what might become???

a load of absolute tosh most have ignored

could someone do a time and motion study? and then realisation...........

or maybe its for the 1-2%?

how much does this cost???

this is the equivalent of 15 people with banners and giving out fliers in front of a supermarket entrance saying "SHOP HERE"...... most customers would ignore or shop elswhere

vidoes that "* annoy*" .... being polite. they wont even bother to click the new ones,,,,,, impossible to tell the new ones

another scopely cluster dooooodahhhhhhhhhhhhh

[limber ermine]

what the hell. game just crashed!!!!!

Cannot log in

[wind raptor]

force stop

restart

[limber ermine]

What game or phone?

[wind raptor]

android..... long tap the game app..... find the option to clear cache

[grave harbor]

Mine wont work either PC just repaired the game it don't load past 35% and my Iphone wont go past 20% loading

[limber ermine]

same here\

[wind raptor]

oh. it's not easy to fix

[grave harbor]

well something went wrong on there end. it wont load at all and does failed login, please try again blurb.

[plain scaffold]

can't log in either restarted my phone twice

[solid gyro]

Stuck at 20% loading screen! Cleared cache, restarted phone 3 times. Let it sit for almost 5 minutes. Nothing. @earnest crest

[civic panther]

Same

[noble moss]

Hey folks - CM is aware and has escalated.

[sly kiln]

Game crashed, unable to start back on up on Iphone or PC. Sticks at 35% then goes to failed to login.

[native oyster]

Hello .. just wondering if there is problems with the dark space mission . I can't unlock the path that's needed for other missions.

[karmic crown]

it may still be bugged and require support to fix it

open a ticket

[native oyster]

ok thank you

[whole plank]

i am having the exact same problem. uninstall and reinstall is doing nothing to solve this issue. was having lag issues on and off all day. Now this.

[native oyster]

Can't log back in after getting the boot. Uninstalled it and reinstalled and I still can't log in.

[copper hazel]

Game crashed, can't log in

[solid gyro]

Now stuck at ZERO %

[native oyster]

Everyone is having the same problem I see. So it's scopely having issues again.

[solid gyro]

https://tenor.com/view/yup-dale-doback-step-brothers-yes-i-agree-gif-1579811350903017250

[wind raptor]

is this a norm? having to reinstall the game? and when we do .... it goes back to the tutorial? @slender bloom <@&509690795536941056>

i'll try and force it via the xsolla client

not on my mobile 😦

6yrs3 months in ......same stuff

[wary thicket]

I can't complete the omega 13 mission since it wants me to warp to a token locked system. I'm ops 14 and thus don't have the ability to warp there. The mission says ops level recommended is ops 10 so I should be able to complete it. What do I do? I tried to use the customer support on their website but there's no option for me to report it.

[wind raptor]

breach of contract now @slender bloom

why should we have to go through the tutorial just to get back to our accounts?

skipped the simulations. jesus wept... error 404

cant do nothing more or less

those two card companies are quite friendly

[gentle portal]

<@&509690795536941056> — Will Scopely ever resolve the issue with the game crashing on a partially flashing screen? Such as the one when changing crews? I have reported this numerous times, and have been told the engineering team is working on it (iPad).

The frequency at which the screen flashes can cause seizures in photosensitive players. I am fortunate, I just suffer from excruciating migraines as a result.

[wind raptor]

time to reinstall again. 2nd times a gem..... third time is a chargeback

[gentle portal]

In my case, the flashing screen triggers migraine attacks. During the Voyager blue ring issue I lost two days of work.
At least I am fortunate in that I don’t suffer from epilepsy.

[wind raptor]

best to ticket scopely

[gentle portal]

I have. Again. As I have, numerous times over the past about 6 months since this started.

[wind raptor]

tag one of the CM's or inbox them 🙂

[gentle portal]

I thought that’s what the <@&509690795536941056> tag was for?

[wind raptor]

spoilers in DM @gentle portal

[mystic smelt]

what does this mean?

[ashen totem]

It's been loading for a while now 😕

[vast roost]

Fix your raging dumpster fire Scopely daily's not counting correctly what a pile of 💩

[tacit snow]

None of my warships are registering cargo. The battle log also shows no cargo. The info window on the hostile says I should be getting something. What am I doing wrong???

[native oyster]

Hello everyone. How do I put a ticket in on dark space. It's been a few months now and I went through it again and still nothing. Need this issue fix

[vast roost]

<@&509690795536941056> Would you like to explain why my mouse is now lagging with the game? Never has done this before, but since update you trashed my pc just like the game. Thanks. Fix it or give me all of my money back now. Send that message to Scopely since they act like I do not know what I am talking about.

I guess it's my router right?

[solid gyro]

You hit the 2000 kill cap. It'll reset in 10 min.

[pine pecan]

Now we have everywhere fatu krey ships, normal hostile almost disappeared, some grinding are impossible, not a problem if we have events, but on normal days it is ridiculous

[rigid lake]

SirVig, pay them by credit card, money laundering operation.

[tacit snow]

Is that hostile kills only. Do Armadas count as more than one? I have a hard time believing I’ve killed 2000 hostile in the past 24 hours.

[torpid pond]

Fatu krey still spawning

[finite rapids]

These my 4 times do same

[gentle portal]

Billing service’s partner left them and now they’re lonely.
But I’m guessing it’s timeout due to lag…

[gentle portal]

Someone else in my alliance had the same problem. Move your base to a lower system, away from token space or highways and restart the mission.

[abstract thunder]

who is cate?

[solid gyro]

That includes armadas, I kill well over 2000 at least 3 times a week.

[olive hatch]

they need an in game counter so bad, how hard can it be?

[native oyster]

Why have all my bookmarks gone

[waxen hearth]

Release the clowns

[worldly lintel]

Why is there so much lag on server 8 at this time?

[lethal crane]

Why do we still see Fatu-Krey ships in systems that they wasnt suppose to spawn in in the first place? Its really screwing up the Borg cube grind severely.

[crystal kayak]

when did combat take that long? Some bug also with shields? Been Using SNW Uhura/Georgeau and Tal vs freebooters every day in same system, no problem. Today even against a lvl55, drains all my shields per hit. Even Pickle while autogrinding Texas class, shields never drop, today every hit is draining the shields.

[sudden badge]

@earnest crest
Hello.
Please pay attention to the problem with the event sea protector research (heroic) SMS. 1 research for this event requires rank 13 ship esea protector, which can only be obtained at 60+ opc. I currently have 56 opc and this event cannot be done. You can adjust the event and exclude 1 research from the event, reducing the last stage by 25 points.

[lethal crane]

I've also encountered a bug with a rare solo borg station, payed the dirs for it but never got to do the combat for it.

[dire smelt]

cut the red wire

[midnight bone]

I among others have seen a reduction in warp range of all ships since last update

[fossil arch]

I’ve seen a reduction in protected cargo along with warp range

[teal parcel]

what about the refinery!? why do the refinery building if the rates is inconsistent like my g4 giving less than g4 at the same amount of max chests pulls?

[ember parcel]

I’ve lost all my saved systems

[twilit forum]

It seems the BP overflow event is ending a week before the arc ends. Did this get turned into another “heroic” spend event??

[karmic crown]

two battlepasses

will be another one

[honest egret]

Omega 13 Spawned a target in a system I cannot get to. 🤷‍♂️

[frozen heath]

Omega 13 did same to me. You find fix please let me know @honest egret !

[native oyster]

The fix is move your base away from token systems or systems you can’t reach

[sharp valve]

Been stuck on 70% loaded for almost 5 hours 🙄

[crystal pecan]

Nah, it won't work if you forgot to do it in the first place : )

[honest egret]

Yep. Tried that already. That target is stuck.

[woeful veldt]

Sounds like you got your day back

[viscid depot]

???

Emptying the location cache and resetting didn't solve the problem, but 10 minutes later everything was back to normal.

[long egret]

EU112 suffering with lag

[vestal shore]

WTF froze up here with this

And I hadn’t changed officers. Just leveled up quark

[dusk trout]

How ist this possible?

I cant finish any of these..it always triggers me to a system that i blocked ..and yes...i did move my Base..a few times

*is

[hard jolt]

New bug - Daily Milestone Completions keep showing up as 'claimable' when already claimed.

[tawny pagoda]

Lag on EU110, ships not shooting, forgetting position, battle pass points not being counted

[wind dagger]

Horrible lag on 156 while trying a wave.

[olive gorge]

One of the new QOL improvements one click travel between MU systems was very welcome, but broken. Upon entering the rift point rather than warping this happens..

[karmic crown]

yes it's quite annoying

[honest egret]

Same boat here.

[dapper steeple]

Every officer, and every ship says new🤷‍♂️🤦‍♂️

[modest oracle]

I’ve been having the same problem since yesterday, and every time I try to log a ticket it closes the conversation…

[earnest crest]

File a ticket with CS. You can use email if you're having trouble getting through the chatbot. #👽-how-to-contact-support

[quaint rune]

Is there anything I can do about all these broken exos I’ve been accumulating? The numbers have just kept ticking up when I make pulls

[teal parcel]

most inconvenient especially when having an armada run.... leave snap chat and YouTube vids and fix this💩

[gritty geode]

All I was trying to do was go inside to upgrade a building. Game said "Nope, we're going to vent your atmosphere instead". 😂

[subtle forge]

Updated, hoping to be able to play without 20 crashes an hour. Now it won't even start.
Ipad

[worthy juniper]

How much time we need to wait or spend money to resolve this issue?? Every 5 min or less!!!

[prime lion]

Games working fine on #96 @jaunty light @slate wind

No complaints today 👌🏽

[modern oriole]

Mega-Lags in waves on 118

[subtle forge]

After a few reinstalls it started after a few tries, and is working better than before. Maybe it was all this network lag.
Maybe, you people should get the server side working before adding more content for it to fail on?

[ancient lava]

The station relocation has no effect for me, Omega 13 Mission 3 is always in the same 40 system? Since the mission was accepted, it was not reset! No matter how much I paint my new mission, it has no effect

[dusk trout]

i will try 🙂 thanks

[karmic crown]

You can only pull a set amount from it

If you don't see it anymore, you got all you can from it

[vivid dawn]

Grah. Tried to edit and deleted. Gotcha. Thanks. Be nice to label that.

[karmic crown]

it is labeled

tells you the limit at the top

[vivid dawn]

Bizarre. I don't recall seeing that. That is what I get for playing hungover.

[earnest crest]

Once it has spawned in the 40 system, you can no longer do the mission yourself and need CS assistance. I'd move your station to a better spot, and file a ticket. #👽-how-to-contact-support

[wary thicket]

I have that same issue with the omega 13 mission, as in not being able to get to a system the mission wants me to go to cuz token space is unreachable to me,and I cant report it to support cuz the chatbot gives no way for me to report it, the chat bot just closes the conversation.

and moving my base has no effect on the mission

[earnest crest]

My post above yours is relevant. You can try the email option instead of chatbot.

[wary thicket]

i will try

[sterile crypt]

I am having an issue with the Omega-13 mission where the step 3 spawned in a system locked behind a superhighway.

The support gave me the generic guideliness to restart the mission and closed the case so I've started a second mission. But after finishing the mission 2A and pressing "complete" to advance to the exact step where the first mission is stuck, the second mission just vanishes.

I've recorded a video to demonstrate the issue.

[wary thicket]

wow yep same thing for me except it was a token system. use e-mail option when contacting support. there is no solution yet

[earnest crest]

I've sent you a DM.

[modern dirge]

I have also raised a ticket for this problem yesterday as mentioned above #26687045. So far no resolution other than a comment to say well let the team know your thoughts ..

[meager wind]

I keep getting the add omega 13 mission every time I log in. Completed it 3 times and there hasn’t been another part.

[keen fern]

empty alliances taking up spaces in the alliance rankings.

alliance strength not updated to reflect the actual strength of members

[somber surge]

Fatu Krey are still spawning. One just spawned in Alea, server 102

[lusty prism]

Fatu Krey still spawning, even after event store has closed…. 178

[neon moss]

Ok I have got a weird one for you. PC version 2.14.6 has been happening for weeks through multiple updates. When I launch a session and go first thing to a miner because I have collected all available minerals and move the miner off the site it does not release and refill the site. It shows it still occupied and won't let me continue. I usually run two miners and if I go to the other miner in a different system the same thing happens, but if I go back to the first miner it can now collect minerals again, then after first is going second miner can also collect. Only happens if I go straight to the miner first. I know how to get past it so no big problem, but thought I would let you know. If you need pics let me know as I log in regularly and can recreate it after an hour.

[acoustic otter]

Keep getting stuck on this screen EU158…. Also super laggy with claims etc

[neon moss]

Did you complete it all the way to taking out Mudd's ship?

[meager wind]

Yes.

[solemn comet]

Stuck like this for half an hour

[olive sage]

I'm trying to help my wife with a problem. She started playing last night. With the Field training for ships, she collected the first 4 objectives. She's completed all but the last objective including building and tiering up the Orion Corvette but every one says progress to claim. For the final objective she has 1/3 ships built as she hasn't unlocked the Fortunate yet. What are we missing?

[rigid lake]

Had that since last update Wraith.

[subtle forge]

I uninstalled, then did a hard restart on the ipad, then installed. It got past the 61%, but crashed or locked up a few times later. After it finally came up, it's working ok for stfc

[rigid lake]

I cannot get anywhere near that, support is helping but seems they don't know either. I think it could be something to do with MS "host file" what ever that is. I can get an old laptop out and play fine though!

[subtle forge]

Oh. On pc? I would uninstall, reboot, then delete any remnants, then reboot and install.
It installs it partly in your profile's roaming folder, i think

[rigid lake]

Nah, tried everything. I have same problem with other pnp based software, probably got to pay MS for solution. Just disconnect and plug the laptop in I supose. A pain but way of the internet in these sorry times. Take care wraith, may be be back in 20 minutes or so 👍

[neon moss]

Adding an image for the odd behavior I reported earlier at 621pm

Ok I have got a weird one for you. PC version 2.14.6 has been happening for weeks through multiple updates. When I launch a session and go first thing to a miner because I have collected all available minerals and move the miner off the site it does not release and refill the site. It shows it still occupied and won't let me continue. I usually run two miners and if I go to the other miner in a different system the same thing happens, but if I go back to the first miner it can now collect minerals again, then after first is going second miner can also collect. Only happens if I go straight to the miner first. I know how to get past it so no big problem, but thought I would let you know. If you need pics let me know as I log in regularly and can recreate it after an hour.

[olive sage]

@neon moss, that's been an issue for years. Go to Galaxy view, then back to system forces the node to refresh.

[astral gale]

I am getting sick of the lag and getting sick of this black screen. Server 187 is soooooo slow atm. Glad I stopped spending 9 months ago, if I could get through an hour without restarting it multiple times, maybe I would reconsider. It remains the only mobile game I play that has constant issues.

[true crater]

LLLAAAGGGGGGGG!!!!!!

[astral gale]

Bugs just keep coming 😡

[astral gale]

Another black screen of death - that is it for me today, sick of restarting just to use this rubbish.

[wild owl]

You are missing waiting till you can build the fortunate 😛
Not everything in the field training is accessible right away
She should be able to get the Fortunate at Ops 7

[earnest crest]

Her FT might be bugged. It was a common issue with server transfers. I'd file a ticket with CS. #👽-how-to-contact-support

[earnest crest]

Haven't had this issue since I've allowed the game to fully load up a system before moving a miner off of a node.

[olive sage]

@earnest crest , we did that last night. Waiting for a response from CS. I didn't have that issue on my 2nd account when I transferred servers.

[drowsy raptor]

About 1 out of 5 runs in the new MU area the hazards are killing ships immediately resulting in wasted vouchers, repairs, and NX juice. The other 4 times it is running as intended with about half hull loss a second to hazard.

[opal wing]

Those systems are designed only for the new NESA ship.

Did you send a different ship in that area of space?

[long egret]

its a lag and one thats been happening for months they dont care

[long egret]

this happens regularly its nothing new. I have reported it to cs previously and their usual response is to clear locality and cookies. It is more prevalent when there is server lag as well

[frank basin]

Commodore can't obtain damaged data pads for invaluable asset mission. The CS support bot did nothing please help.

[paper umbra]

can not get parts for voyager by killim

killing species in attana

[honest adder]

You mean you don’t get Relics?

Hirogen drop Relics, you exchange those for parts and deuterium. 8472 drop bio-material that you exchange for commerce tokens and travel tokens.

[velvet wind]

The pc version of the game will not let load in. If I uninstall and try to reinstall it tells me thier was an Unpacking error

[barren cliff]

Today makes over a week not being able to open the app🤬🤬

[winter gate]

a bug with collecting chests, sit waiting for the rewards to pop up but they don't, so try to click again then they're no longer there, without showing what was actually gained, can't keep a track of things when this keeps happening, also the game keeps freezing up inconviently most of the times, the bugs used to just pile up, but now since the fixes they just freeze the game

[glass elk]

from approximately 10 m the game is blocked. I can't get it to start again 😞 app not working. How do I ask for support?

[honest adder]

#👽-how-to-contact-support message

[grave kestrel]

Who do you contact to report an issue with the game Star Trek fleet command. 12 hr shields glitch, shows on for player but no shields for other players, allowing them to attack your station!!!

[fair meteor]

https://discord.com/channels/509679626763632640/916412467628892170

[grave kestrel]

I looked there no help

Needs escalated to game developers

[karmic crown]

you need to open a support ticket, either email them or use the support site

[grave kestrel]

I understand that this has been an issue for some time, several years in fact.

[acoustic otter]

My favorite bit of the game has the be where there’s no option to shield 😂

[glass elk]

Thank for help. I sent an email with ID

[bright sedge]

just try doing a repair

[velvet wind]

it wouldn't let me do that either, gave me the same error. Got it fixed though, had to restart my computer. Works fine now.

[honest adder]

https://tenor.com/view/it-turning-off-gif-19018125

Another job well done.

[naive basalt]

I have problem whit the challenge ... Its not possible for me to collect Them

Im on Android version

[karmic crown]

contact support

[spare scroll]

<@&509690795536941056> can I have someone reach out to me about a ticket that I am waiting on for multiphasic that name er redeemed properly? I have a lot of resources I am missing. Please help.

[naive basalt]

How? Please help

[karmic crown]

#👽-how-to-contact-support

[bright bloom]

is it intended for the Fatu-Krey Scouts to spawn in EVERY system and over-run the faction hostiles i need to do my dailies a real pain to do?. used to need to visit 1 system and just kill, now i need to visit 3-4 because so many of the Fatu-Krey scouts spawn it overruns the system so no more faction hostiles spawn. (dont mind the mining monday prep lol.)

[karmic crown]

Not intended, being worked on, no eta on a fix

[bright bloom]

easy fix. create new systems that are offshoots of existing ones and only the Fatu-Kray scouts spawn in there. problem solved. much like the burial ship armadas or the myselium hostiles.

[olive hatch]

kirshara doing usual queue dump/requeue/click 5+ times to interact with ships

and the whole disabled queue button while in battle is so far the stupidest bug for a thing designed for queuing attacks

[wind crypt]

Scopely How can I watch the video that plays after building OPS 61? The video did not load, only the audio track played. Client: PC

[olive hatch]

and chasing the dialog to click it before it closes on it's own is so much fun!

[karmic crown]

https://www.youtube.com/watch?v=sQIruuKHipw at the 8 minute mark, not the best quality, you'll have to turn the sound up, (went looking for it, only one i could find atm)

was a neat cinematic video

[wind crypt]

Thx bud 🍻

[silver tartan]

Bug issues mith the nsea protector. At t3, it supose to give 85 000% mining rate of raw trillium in mirror universe. I dont see no difference then mining with mining ship. It’s supose to mine faster??? Please fix the new ship.

[drowsy raptor]

Irrelevant, they’re designed to also nuke hull at a set rate as well.

[sturdy kernel]

here we go again , 😡

[waxen stream]

When are you going to fix your termite infested game??? Tired of warping my ships but they don’t show that they went to warp. When I click warp again, I het subspace interference message. Introduced in the last 3 updates or so. Coders are 💩 and QA doesn’t exist, so if you ever say you care about your players and community, you are full of 💩.

[shadow wigeon]

Can anything be done about these game drop outs?? The amount of them is getting ridiculous with one about every 3-4 actions and is making it hard to stay in the game long enough to do anything.

[stiff oasis]

How may times do you have to beat this stupid event until it turns off? not to mention for the 3rd time in the last month my 8hr shield has dropped at the 5 hour point.

[karmic crown]

just ignore it

[bright sedge]

I dont know about anyone else but i myself am glad to see less of all those fatu fighter bugs (roaches)

[native oyster]

Uh freebooter kills aren’t counting toward my dailies…

Seems to be maybe due to lag / server issues on S95.

[jovial gull]

seeing similar issues on S97

[split path]

Same on s93

[whole plank]

daily goals are not registering on completion again .... rebooted twice already. 1st reboot gave me the have to be level three to do daily goals error. 2nd reboot is giving me no registering of daily goals upon completion.

[copper summit]

What is up with this there's nothing I can do except just stare at this blasphemy

[neon moss]

If it has been an issue for years, why is it not fixed? This can't be a major coding issue but could be the reason the software is buggy. Failure to properly initialize variables and routines. When does it become an issue that should be corrected?

[tacit solstice]

Laaaaaag, freezing (spinning wheel o' death), things not loading, game crashing, features like chat being unavailable when the game loads. Restarting the game into an unresponsive state (post-crash/freeze) and so much more... But hey, the pay-store functions, right?

Insert "Rude gesture" @ Scopley👍

[gritty cloud]

Anyone else have this problem ?

[fluid tinsel]

Bad lag eu162

[burnt belfry]

That’s been going on for at least 3 arcs, not 3 updates
Don’t worry because next patch notes will bring a fix to 3 more typo’s and they won’t even acknowledge the rest of the bugs

[native oyster]

Thx (to whoever at scoply) for fixing my problem with the Omega-13 part3 quest 🫶

[bitter tendon]

before

after with 12% bonus from research

[radiant bane]

Been getting this error for a week now. Every time I log into the game, and any time I compete event this shows up. It's getting highly annoying.

[unreal pilot]

Popping up literally every minute since event start yesterday.

[karmic crown]

it'll stop once the bucket falls off

[bitter tendon]

with STP hugh on deck

without hugh

hugh simply increases the mine and because mine is increased you need longer.
That is not a bonus

bsw. STP hugh should only make ore, gas and crystals

[earnest crest]

The ability on pHugh will increase the amount in the cargo when you either:

• leave the node, or
• zero the node

He will not increase the amount of time needed to mine it or will his ability be visible when scanning nodes.

[tame crane]

On PC version, active ability often block on 0s and does not reinitiate... This bug is there for months !

any idea @earnest crest ?

[earnest crest]

Nope, I just wait it out. It was noted in a recent patch for Voy, but I don't think that fix worked because I had an issue with it after that.

[abstract thunder]

🤔

[tame crane]

Thx for the answer Candle ! It happens also with other ships

[earnest crest]

Yeah, I reported it a year ago when it was affecting my Defiant. 😬

[stuck hemlock]

preparing server is slow......

[winter solstice]

https://tenor.com/view/gaming-lag-gif-9278577

[west mist]

hard not to notice the game performance takes a dive at 12am and 12pm est when dailies and events reset

[fresh schooner]

Didn t received my 1st place shards

[olive hatch]

kirshara continues to be more than useless

what's the point of an attack queue if you can't queue things?

[leaden pollen]

Bit of an annoying bug but my events don’t have rss & mats as normal. Instead some crappy tokens. Please fix 🙏

[little kraken]

Mining in Mirror Yridia with the NSEA Protector but the ship ability isn't working, these nodes have a base rate of 3 so i'd expect a minimum of 240,000 per hour, and that excludes the mining laser plus the rest of my mining research

[shut moss]

Congratulations all chats in-game are completely down...

[ornate rapids]

anyinfo on the omega 13 retry pack compensation?

[violet fiber]

Why are these hostiles still appearing when you grind in a system for reputation and broken parts??? <@&509690795536941056>

[misty coyote]

Kudos for Federation Day

[earnest crest]

File a ticket with CS. Don't post your playerID on here. #👽-how-to-contact-support

[wicked bison]

What happens with game?? PC version. Second day, as i launch STFC then 100% procesor and memory, slow mouse and etc. <@&509690795536941056>

[sonic shadow]

what cpu

[wicked bison]

Intel(R) Core(TM) i3-9100T CPU @ 3.10GHz

[sonic shadow]

that's would be my guess the problem i would make sure you are on low quality mode

[wicked bison]

Thanks but low quality mode helped not much. CPU 90-99% now better

[willow hound]

This issue is driving me mad now, it’s been going on for months! What’s the point of having officer presets if you can’t use them? Please fix asap! Oh and the other multitude of regular bugs too.

[native oyster]

Anyone have ships that don't fully recall? Some of mine just recall to the system.

[supple juniper]

I was about to say the same thing, Something is wrong with the NSEA Mining.
Without Mining officers the Mining speed for Raw Trellium-A is 32,503
With officers +80% Base Mining + 90% Base Mining + 100% Mining Speed it increased the mining speed to 32,648

[honest adder]

How much does the ship do? 60000% at T1. So whats 60000 + 80 + 90 + 100? 60270%

Basically the mining officers do very little.

[supple juniper]

Dont really know how to work it out as the ship ability is yeah 60000% at T1 But you also have a mining laser which is a mining bonus of 600% then officers ontop

[fair meteor]

Its strange it has a 900k cargo bay on tier 2 but there is no way your gonna fill that with it’s current state

[ornate rapids]

waves are being crazy laggy on server 84 for my entire alliance

[queen tulip]

@slate wind Any idea when we're going to get some attention for this mining issue with the NSEA? My Selkie can get about a million trellium D in 13 minutes. My tier 3 NSEA... says we're talking DAYS. This is with the same crews. What gives?

[honest adder]

well, then its 60870% vs 60600%, still only 270% extra on top of the first figure

60600 to 60870 is an increase of 0.44%, 32503 to 32648 is...... 0.44%

[left acorn]

Anyone also having problems with claiming NPC chests or using buttons in the refinery: the buttons sometimes do nothing and multiple interactions are needed to activate them? 👀

Issue possibly resolved. It also applied briefly on buttons in the faction shops.

Well, report can be completely ignored, I got interaction issues in a different game and even right now in Discord when editing messages. No problem caused by Scopely, I guess.

EU 140 Android

[native cradle]

It has been reported from some Ops 20s players that they are able to win the Galaxy Quest VHS tapes in the SLB, but there is no Galaxy Quest VHS Event Store for them to use it. This is predatory in nature.

[native oyster]

Nesmit's captain ability doesnt appear in the log. Is he working?
Shield-Mitigation looks pretty similar to tests without him

[native oyster]

This is one of the hits with Nesmit. Its still the normal 80/20 split

[onyx hornet]

Anyone else having issues where ship ability cooldown gets stuck? Used Cerritos and mantis once and both have cooldowns stuck at zero (with no actual countdown). Clear cache, docked and undock but still the same.

[brazen tinsel]

is everyone having connection problems on their desktop with fleet command and not able to login

[remote marten]

Nope. All good here on PC.

[brazen tinsel]

it's stuck on 70% of loading

[prime lion]

that happened to me earlier but when i looked to change a crew he was there lol

[remote marten]

Have you updated the client?

[prime lion]

i figure the sync was off

[brazen tinsel]

yeah i have

[remote marten]

Maybe try the repair under options.

[brazen tinsel]

i did that too

i may have to reset it all again

blah

[remote marten]

Honestly, the mobile clients are finicky as well.

[brazen tinsel]

i have no problems with mobile

just the desktop itself

[earnest crest]

Jason's CM is specific to invading entities. FKrey are just regular hostiles. IEs are the armada-like things you find near the Delta Quadrant in the "green ship" section of space.

[native oyster]

I had almost suspected that hes only vs the chimera thingys after the tests 😕

[spiral folio]

I used "Christopher Pike" as Team Leader in a successful Rare Away Mission, but only got 600 points. Why?

[edgy flume]

Hi I am stuck on holodeck mission Silver Screen Part 1 Complete 2 Archives from the Holodeck.i think I have done them but got no rewards for it

[buoyant shuttle]

Had a rather amusing bug this evening. Not complaining or looking for a fix as I just found it pretty funny.

• Legionary on very low hull. Target attack a hostile and activate Relentless Assault
• Legionary immediately explodes in mid-space. Or does it!? It says I need to repair it, but its still moving towards the hostile
• Legionary fights the hostile and Wins! but now its stuck as I cannot move it or order it to attack anything else since the game thinks its destroyed and in the station, but at the same time in this Deep Space system
  (restarted client, no change)
• Rush repair on my other ship and start repair on the Legionary. It then realises its not dead and I regain control to kill another couple hostiles

[valid oxide]

just putting this here... also seen random diplomacy symbols on hostiles

[valid oxide]

raw latinum showing up as epic parsteel in preview 🤔

[vast roost]

That is Scopely's error message for a restart

[spice crown]

Cargo bays for for ships from Dock A and B broken. Greyed out and showing 0. Getting no hostile drops.

[scarlet cypress]

You have probably hit 2,000 hostiles since the limit reset. You won't be able to get loot/xp/rep from hostiles until that limit resets later today at 5am UTC, 1 hour after daily reset.

[stuck hemlock]

and the game is slow again @06:00 unplayable

[fresh schooner]

He is there, but I should receive 120 shards too…

[native oyster]

Can you guys seriously just get to basics and fix platform bugs on iOS and Android and work on your server stack which clearly could use some high availability and fail over. You guys don’t even follow very basic developer standards for the platforms you have apps on.

[unborn crescent]

Galactic Wonders SMS does not give bonus points for Pike. Not in solo, not in team, I've tried several times.

[bitter tendon]

<@&509690795536941056>
Where is bonus quantity,
I now need 10 seconds instead of 4 minutes
5 min 31 sec
Because you only increase the mine and therefore it takes longer to mine, there is no BONUS.

15.846.360 / 60 * 4,1666 min = 1.100.000
15.846.360 / 60 * 5,5166 min = 1.456.984

because you take 1,100,000 mine times 35% =1.485.000

Only the amount of mines is increased, but no mining bonus.
I can't get more in the same amount of time. just like the research says.

It simply increases mining capacity.
And because it increases the mining capacity you need more time to mine.

But if I need more time, where is the bonus mining amount?

I now have 1,485,000 mining but in a longer period of time. This is not a bonus mining amount

[winter gate]

fatu krey ships starting to re-appear in probably undesignated sites, once hostiles are killed, yet again

[spark spoke]

Again,
.
.
.
The loot conversion of dominion credits -> bajoran badges aside many rewards was missed to be sent in inventory. Not gonna make tickets almost daily for all misses, is just not nice user XP. Game has potential but is way too laggy and bugged. Hopefully I don't exagerate that on Android the 20%+ time of what I see in game is "Preparing" screen, the black one that is suposed to load, but get stuck, because of apparently bad memory management.
Scopely, you had some interesting implementations, well done for that, but the lack of effort of finxing already 4+ years old bugs is just, not ok.
Everyone, have a great life ahead!

[signal pike]

Same here incredibly annoying and frustrating when it is supposed to have been fixed

[chrome fractal]

Something is going on that I can’t get my Enterprise D to go to the next system over in 6* Romulan space. I have cleared cache and reset multiple times. I have my ship buffed by my Cerritos and it just ends up back up at my base.

[echo flower]

Is the NSEA mining buff broken? I'm getting terrible numbers (21678/h) when mining Trell-D with the NSEA.

[shut pasture]

I want to know how bad their code structure is. Something like that should be a simple system based toggle that says which spawn types + levels are being used. Hell even if it's dynamic, the fatu krey should be on a system based override thus shouldn't touch anything else

Honestly, as a former programmer I'm really really curious is how the bug happened, and how it seems to persist even after it's meant to have been fixed

[dire smelt]

theres 2 rates of mining nodes, and im sure the omega systems are the lesser rate, you would need to goto kamia etc, and ofc you will need your protector t3+ to ever start matching/exceeding g4/5 miners

[karmic crown]

There are no omega nodes.

Just from hostile kills.

And they said the mining on the NSEA is intended, it ramps up, need around tier 7-8 before it becomes comparable. But they're looking at it, wouldn't expect any changes though.

[dire smelt]

im not refering to omega nodes, im refering to trellium nodes in omega systems

for some reason, they are the lower base mining rate

[karmic crown]

they're both

https://docs.google.com/spreadsheets/d/1Xc4yJEjHd2PsO1ykhkLkcXvEn2FJ8BvDR2rlyt0TFJQ/edit?gid=278771437#gid=278771437

[dire smelt]

oh i cant go deep enough to see that then

my t3 prot is predicting 47k per hour in kamia .. so i dont think cushion is going deep enough

[echo flower]

My NSEA is at t4, and somehow I imagined that 90000% mining buff would actually mean something. My Selkie mines at 1.6mil/h vs <22k/h for the NSEA. In my world I would call that broken, especially since it's a p2p ship.

[dire smelt]

i see, yes the protector isnt going to touch your selkie mining rate for a few months, you got all that juicy reserch in g5+

what you should do instead is farm up the iss enterprises

[lilac juniper]

The selkie has about the same bonus from research, and its laser is 50-60 times faster.

NSEA might match a g6 miner around tier 13 but it’s not going to be any good out of the box for a g6 player.

Most specialty ships have this issue. If it can be built at ops 40 the first few tiers are going to be targeted to g4 players, and without spending it will be months before it can catch up to where it would be useful for g5/g6.

[sullen badger]

fix the lag waves are unplayabale

[remote marten]

Nothing shows more love from Scopely than "Retreiving..." after an event reset 😡

[ancient pivot]

Give it 20 minutes 🙂

[jagged halo]

same

[stuck hemlock]

unplayable

[winter solstice]

Oh, we are starting again the retrieving arc?

[stuck hemlock]

escalation management go go go

[remote marten]

No, I want it NOW darn it! 😆

[ancient pivot]

I'm in the lead 😄

[winter gate]

retrieving retrieving retrieving retrieving retrieving , is that all it's going to do for the next hour

[ancient pivot]

10 more minutes before it becomes a bug, just enjoy it for now 🙂

[long egret]

glad its not only me and nice to see the once an arc retrieving events

[stuck hemlock]

it's still not fixed @ escalation management your guys are an joke...

[errant mist]

Game is broken, Retrieving events are active

[upper quartz]

It would be nice to know what these events are, but all I see is retrieving!

[errant mist]

It's the new version of Q13, keep doing something until you score

[ornate crown]

Retrieving..... Gj scopley..... no idea what events are

[ancient pivot]

100% success rate to fix any issue with the game: 1 restart the game. 2 repeat until it's fixed.

[remote marten]

No, it's 1) quit the game 2) check for updates 3) restart the game. Rinse and repeat as needed 😆

[spark raptor]

@errant mist ... and if you sore ALL events all done immediately🤣

[abstract thunder]

Retrieving...

[graceful oyster]

As long as someone is still willing to spend money on this collection of bugs in the shop, nothing will change

[whole plank]

laaaaggggggg!!!!!

[stuck hemlock]

is there finally some progress?.... @ escalation management think a compensation chest is in order.....23..... minutes is long.....

[abstract thunder]

Retrieving...

[long egret]

we are guessing mash the cardassians

[ancient pivot]

killing romulan hostiles also

[long egret]

and now we have lag on EU112

[rose rivet]

Cards not scoring properly

[north lark]

Retrieving...

[whole plank]

reboot, uninstall, install, reboot, reboot, reboot .... still not working. but i get an advertisement now directing me to the store to purchase research upon loading into the game.. HuRay

[ancient pivot]

Scopely looking at their banking app 'Retrieving...'

[slate wind]

Clearing loc should take care of that.

[white relic]

mmmm

[long egret]

thats above my level lol

[pulsar veldt]

flashing lights warning…

[native oyster]

Still not fixing this huh

[halcyon marlin]

https://i.imgur.com/SKy5Dsw.jpeg fatu krey during cardi hunt.. fix this asap

[grave crane]

anyone having event points not updating for the cardi bp event right now?

[cosmic cradle]

are you actually hitting cardassians, and not the fatu-krey that are replacing them?

[proven egret]

nice touch scopely found another way to steal from the customer now, they make it impossible to switch boats unless you click on them twice , scopely just another word for crook

[white relic]

so will be there a 'fix' for heroic event?

[grave crane]

The Central Command Stations, the video shows it when I click on it to start the Armada.

[lethal crane]

So, how mych longer are we to get the fatu krey ships spawning? Its extremely annoying as they drop so much useless stuff.

[last jungle]

Especially in systems that are already limited/congested like the 50 cardassian one...

[sterile stratus]

Did my waves, went to wave pass: only chapel with section 31 cypher showed as done. Get them as reward and suddenly first four stages are checked as done, never saw M'benga and the other stuff as reward coming.??????

[lone oracle]

Server 38 is very unstable. Many in my alliance are complaining about having to restart multiple times (10+ in most cases) since event reset. Same "Preparing" screen as in uniq's post above.

[remote marten]

Clear localization fixed it for me.

[proven ridge]

I’m not sure if this intended or I’m missing something, these systems are showing one lwcwl but are actually has another

[ivory crypt]

still @ times some lag

[hexed compass]

ok, wow, just found more trash if I have ever seen it - either stfc.space is misreporting or someone at scopely lost their mind

Level 20 - Rewards
Assimilated Amalgam refit in Alliance Tournaments Store

Level 24 - Rewards
Assimilated Stella refit in Alliance Tournaments Store

these are already available else where and such high levels - what at piece of trash reward

[sonic umbra]

All my ships are sticking in warp,I‘m restarting the game and then they are back home.I can’t complete any events.

[narrow saddle]

A bit hard to do waves when this happens and you need to close out game and relaunch to hopefully get screen functioning correctly.

[misty latch]

@slate wind are Fatu supposed to be spawning outside of the event? 👀

[vestal shore]

The lag in this game is getting silly. I cannot even chat with someone without it hanging trying to reload a screen when I exit

[tardy knoll]

suddenly fail to login and nothing works wtf

[vestal shore]

I keep freezing up at this screen. And when you threw resources at this game a bit ago it worked. Now you are cheaping out again and it is all falling apart. And you add even more stuff on the game and won’t pay for proper servers

[bright sedge]

Yeah i am having the same problem too

[craggy pumice]

Anyone else having issues getting the 4* temporal disruptor parts credit once ship returns to station? Did two trips yesterday, but didn’t notice I didn’t get the parts until today. I did one trip today, these screenshots are from today.

[opal wing]

You require the rare parts now, not uncommon.

You need to go to the next system up with lv46 and 49 silents to get those rare temporal disruptor parts @craggy pumice

[craggy pumice]

I had them in my cargo, why do I have to grind in another system??

[opal wing]

It is a operations based level cap

Once you hit op46 to 50, you need to head to the silent systems that reward rare parts, not uncommon which are the ones you pictured.

[stuck hemlock]

server very very slow....

[drowsy raptor]

Waves are back to crashing 2-3 times per run on ios.

[stuck hemlock]

not much improvement the server is still very slow and almost an hour later and @ 06:00 it will become unplayable for 15 for sure..... will there be any improvement soon? it's not fun to play like this

[young nebula]

@slate wind @jaunty light why did we get galaxy quest vhs for the recruit SLB if we can’t use them???

[wintry pivot]

Scoring delays on dailies

[bright sedge]

I am having problems getting my rewards for upgrading my station

[stuck hemlock]

still everything is slow....

[mystic marsh]

PC launcher wont even start

[ashen shore]

Constant time out errors today just trying to change menus.

[worldly tartan]

idem

[buoyant crescent]

Same here and constant Time Out errors on the ipad version. EU 137.

[graceful oyster]

The admins are once again demonstrating all their skills, any of us who would do our job like that would be unemployed long ago

[ivory crypt]

very bad lag durring load up

[abstract thistle]

got the same thing here, restarted game, all settings reset, all pips back, all missions unarchived, then laggy as hell, now stuck on update screen

[shut star]

system won't update

[ivory crypt]

getting stuck on update also

keep stoping in update

[tender nova]

They are 🐒 get paid with 🍌 low cost so they have job security.

[tawdry turtle]

yup cant get in the game stuck on same thing as above

[full plover]

Same in EU110, loader gets to about 15% then hangs

[trim crystal]

same in 114

[woven mauve]

this is what i get when trying to open the launcher

[fast fog]

^^ same ... Quite something when they can't even get their company logo to show on the broken launcher 😉

[woven mauve]

honeslty glad to know it's not because of my new PC, but this is annoying as hell either way

[graceful oyster]

Monkeys have already made it into space, the admins probably can't go to the toilet on their own and they would hate a banana because they don't know how to eat it

[full plover]

Guess somebody forgot to pay the CDN bill 🤣

[ivory crypt]

is this a server or servers cyber security issue agin

[woven mauve]

got onto the game via my phone but PC launcher is def broken

[worldly tartan]

same

[graceful oyster]

I think the Kreml boss is to blame

[sturdy aurora]

Game loading issue is not with my device. Both laptop and desktop have the same problem.
Found a workaround:
Go to the folder C:\Games\Star Trek Fleet Command\Star Trek Fleet Command\default\game
Then launch prime.exe to avoid the update check.

https://tenor.com/view/youre-welcome-gif-25058970

[worldly tartan]

update proces stopped by him self , i started again and i m online 🙂

[sharp sinew]

It has loaded now on my PC

[woven mauve]

@sturdy aurora legend, cheers mate

[solemn ermine]

The launcher just worked for me, not sure if fixed or just lucky though

[full plover]

Yes, it's working now

[sturdy aurora]

Multiple tries were not working for some like myself.

[abstract thistle]

can confirm this worked for me, thanks

[lavish lintel]

Mine is working now. Scopely must have set their phasers to kill the gremlins

[full plover]

CEO got his credit card out and paid AWS

[ivory crypt]

game worked 4 a little time with lag then game went back 2 load up screen

[serene pier]

Same old, same old…..🙄

[swift mortar]

How are we meant to complete the cardassian event when the system doesn't spawn new ones and they're all replaced with fatu-krey!!!!!

Same on the faction hostile events. So annoying

[shadow bluff]

kill fatu then the normal should come

[ivory crypt]

still some lag

[neon isle]

s67 error code 5

[forest geode]

ANd 84 just went down

[ashen shore]

I couldn't claim an Away Team completion - kept saying didn't exist and now on restart have this.

AU201

[late silo]

Server 700 just went down, discord has multiple reports

[true crest]

Performance on european servers down?

[umbral rapids]

188 died too

[quartz prism]

Same message on EU143

[tulip hazel]

Server 187 also has the same.

[umbral rapids]

maybe they are deleting GQ?

[neon yacht]

Eu 115

[upper quartz]

99 went down as well

[neon yacht]

Need a warning as we need to be shielded

[crisp sparrow]

Server 14 down

[covert sun]

96 down

[woeful veldt]

🤣🤣

[idle zephyr]

eu 156, impossible to acces to game

[neon isle]

And now Connection Issue as I'm watching Youtube....

[woeful veldt]

Anddddddddd we’re down again

[mental egret]

same 33 locked out

[obsidian dawn]

@jaunty light game not gaming?

[woeful veldt]

This bodes well for the new events today

[solid gyro]

Mid play get booted and now constant error. US server 89

[slender frost]

same with 201

[timid horizon]

Error Code 5 is blocking me from getting into game after internet connection error kicked me out. Server 49 US.

[forest geode]

Looks like the entire game just crashed everywhere

[native oyster]

EU405 down as well

[willow silo]

EU 114 as well

[woeful veldt]

Everyone get ready for your free Michael Burnham shards!!!

[woven crater]

EU110 down also

[neon yacht]

Is it eu only? Anyone from other servers online to check?

[obsidian dawn]

apac servers having issues too

[neon isle]

No, 10 Emergency Field Rations

[umbral rapids]

APAC too

[sour dagger]

US700 down

[woeful veldt]

Im US 24 and down like Riley Reid

[tulip hazel]

Apac servers as well.

[mental egret]

us sever 33 is down

[gritty hill]

21 down

[bright jungle]

S99

[unique hornet]

Quality over quantity 😂😂😂

[neon yacht]

Thank you

[worldly tartan]

eu 400 down

[upper quartz]

What gets me upset is that the game tries to blame you for the connection problem instead of it realizing that it is the problem!

[wraith zealot]

709

[woeful veldt]

Well, yeah, God forbid they take responsibility

[cinder summit]

It's likely all over........probably down due to the upcoming Alliance Tournament qualifier.....as I was surprised that they didn't have scheduled maintenance for today

[bright jungle]

S99

[slender frost]

Yer what a load of 💩

[bronze wave]

It still crashing for me

[left plume]

Ahh not just my game then.

[shadow bluff]

yes my Server is down too, just in last 4 min of Teritory Defence

[idle zephyr]

EU 156

[elfin cargo]

Please guys, check your internet connection. It must be your fault.

[fluid tinsel]

162 same

[sterile harbor]

Well that was a waste of MU entry tokens and rift keys, game keeps telling me there's connection issues, error 5, retrying when game is trying to log back in

[mental egret]

there goes the fed faction hunt

[bronze wave]

This is ridiculous

[lament osprey]

https://tenor.com/view/thinking-lost-new-york-sigh-alone-gif-24949861

[honest sky]

🤬🤬🤬🤬🤬🤬

[lament osprey]

Game working fine then dies all of a sudden

[silver bluff]

Error code 5 has reared its ugly head again and can't restart!

[hardy hawk]

034 as well can't get in

[woeful veldt]

This message cracks me up because it’s saying wow more people are actually logging in then we ever thought would play this piece of 💩

[neon isle]

And now can't login

[forest geode]

Well at least my OPC miner won't get popped

[west blade]

201 dead and due to shield

[ashen shore]

Same

[whole plank]

this is getting very old ... game will not load after kicking me out this morning

[thorny barn]

S31 dead too

[ornate rapids]

assuming boom doesn't get on 1st

[full plover]

Just kicked me out with check your internet and now giving me this screen

[left plume]

Someone tell the cleaning lady not to unplug that one and plug her vacuum cleaner in somewhere else

[winter gate]

whats up with game connection, now we can't login to game

[hardy hawk]

Same for 034

[worldly forge]

EU 109

[shadow bluff]

how mutch is unusual ? 1

[sturdy basin]

can't log in, S97, same error message as everyone else has posted

[ornate rapids]

oddly if you kick everyone at once they all try to log back in at the same time

[willow silo]

EU 114; not even getting a message after several minutes of waiting

[winter gate]

seems all servers are down

[jaunty light]

Don't worry, I already escalated the crashing/log in issue to the team

[upper quartz]

I wonder if they will just ignore us like they did yesterday?

[river snow]

Eu167 Broken?

[deep pumice]

It will be serious with the alliance events today 😂

[full plover]

I guess the card payment got declined

[silver bluff]

Just got korinar too, was in the middle if tiering it up!! Typical 💩💩💩 from scopely v

[naive tapir]

Server 74. Scopely, you did it again 👏🏻👏🏻👏🏻

[rain monolith]

houston is have problem - s67

[sage tide]

can't get into S34

[young hare]

s63 is in the same boat

[quartz field]

quality.

[thorny barn]

Thanks for the rapid response @jaunty light

[ornate rapids]

quantity......of bugs

[valid creek]

Scopely has screwed the game up again nothing new really is it

[tender bloom]

That’s not really annoying

[echo portal]

quality over quantity

[upper quartz]

At least they responded today

[solid gyro]

And I just made it third piece in the reputation event

[full fox]

Server 30 stopped working Error 5, my shield drops in 20 minutes need to leave to work in 10. Scopley please put up peace shields

[woeful veldt]

You know that this was done so that the whales could beat you

[whole nexus]

fallo a intentar entrar llevo media hora intentandolo

[obsidian dawn]

Don't worry guys. Webstore is still working. 🤣

[neon yacht]

I hope they do some shield stuff

[solid gyro]

Lol sure feel like that.

[woeful veldt]

Oh, don’t you worry that’ll never go down no matter what

[light jasper]

Fehlercode 5 keine Chance

[left plume]

So who forgot to set the Windows updates on the login server to "Manual" as there was one released earlier today?

[naive tapir]

Whew that’s a relief

[shadow bluff]

Can you recode the Game please instead of new content that make it worser.

[gritty hill]

21 is maybe back

[oblique geyser]

They run on NT4

[hidden condor]

Server 27 is down as well 🤷‍♂️🤦‍♂️

[wintry pivot]

What I wouldn't give for just one full day without the Scopely staff's heads up their 🍑 's

[full fox]

NT4 was solid, it is running on ME or Vista

[lofty flower]

Get this on server 701

[tidal bobcat]

13 down

[solid gyro]

I wouldn't know what to donwith myself if that happened

[opal tree]

S45 down

[leaden otter]

21 is down

[red storm]

S 80 down

[woeful veldt]

Hurry, rush to buy some 99.99 packs as fast as possible. you know your money is going somewhere that really cares about you

[distant anvil]

WTH? I got booted and can't get back into Server 27.

[oblique geyser]

Pretty sure it’s all down, hamster fallen of the wheel again

[errant creek]

168 👿👿👿

[fierce hare]

S49 down

[wicked gulch]

137 back online

[exotic dune]

same on s163

[left plume]

That is less unlikely than I would like. I worked as an IT support for a government quango... their server was NT4 with dial in access and no firewall or anything when I started there...

[red storm]

Its gotten so bad...everything is broken with this game while they push new content..its a joke now.

[full fox]

I have to file a ticket every time I buiy a pack since they are over charging me my tax rate. That is messed up too.

[gilded steppe]

Here we go again ... no login for server 80

[oblique geyser]

Came across a crashed out cash machine running xp recently

[woeful veldt]

Yeah, it’s pretty ridiculous. They can’t figure that out. It’s not like it’s rocket science if every other business can figure out how to tax you correctly.

[native oyster]

Back in on EU405 @jaunty light thanks for speedy update

[midnight tree]

The S99 server is experiencing low performance, taking a long time to respond to a daily box opening request.

[neon yacht]

Seems ok now

[oblique geyser]

Least you have a sever

[full fox]

There are multiple tax rates in my zip code, all you need to do is use my 9 digit zip code, and you get the right tax rate.

[wet pier]

The weekly “can’t log in” event really snuck up on me this time.

[exotic thicket]

Cant log into S17 either

[random goblet]

https://tenor.com/view/techie-stereotypes-guy-relate-nerd-gif-7767110

[neon yacht]

115 back up

[bright sedge]

you guys need to get this mess fixed, i am trying upgrade the Franklin and it took my supplires but didnt upgrade my ship, i want it all replaced

[tulip hazel]

187 back up.

[solid gyro]

https://tenor.com/view/its-locked-chloe-fineman-saturday-night-live-open-the-door-im-here-gif-17103444

[strong kraken]

What did they do now?

[rain gyro]

89 back up

[fierce hare]

49 recovered atm

[bright sedge]

you have had three months now and its still not fixed whats up

[fluid tinsel]

162 back online

[sick torrent]

look as much money as we spend on this expensive game... do you think you could keep service up and running for more than 5 days at a time?

[tidal bobcat]

13 came back on
Keep checking

[woeful veldt]

For your troubles, we will send you 10 TOS McCoys. Thanks!

[young hare]

s63 is back up

[proper trout]

Can't get into game or log in on the web store

[bright sedge]

I need my supplies replaced

[long arch]

Don't worry...the store still works fine!

[full fox]

my 12 hour shield took, but it took 18 minutes off, and it has been less than 18 minutes since I set it.

[bright sedge]

of course it does

[urban igloo]

Server 27 is messed up

[hardy hawk]

Wireless I am having issues but my celluar "seems to be working"

For now

[regal flame]

The hamster died in Scopely.🤣

[jaunty light]

Servers should be back now

[slender frost]

so much laggg

[olive hatch]

My refinery won't stop showing me numbers for things.... even after restart it's showing numbers for things i've seen and don't want to spend on to claim, MAKE THE RED NUMBERS GO AWAY ONCE THEY'VE BEEN SEEN

[bright sedge]

so much not getting to play

[forest geode]

84 is back up more or less.

[olive hatch]

Can't even get things like attack queues or basic number displays right.... they've only been features since the dawn of computing

[full plover]

Do we get to know what the issue was??

[bright sedge]

it seems it got worse when they brought that Gaxey Quest mess in

[unreal dragon]

I am having trouble logging in to the app

[sick torrent]

server 705 is experiencing a dark matter anomaly and no one can get in

[jaunty light]

@sudden forum whispered on our servers "its so quiet today" (kidddinggg)

[sudden forum]

https://tenor.com/view/need-help-tagging-needme-cathelp-gif-20681937

[midnight tree]

Apparently my mission key was lost, I opened it and no complete button appeared!

[left plume]

So, curious, did the cleaning service plug the vacuum cleaner into the server rack power bar or what?