#👾-bug-reporting
1 messages · Page 109 of 1
you have expectations?
💩
section 31 store not updating correctly, rep points over 5k and analyst not unlocking....
cant log into scopely. from website. I hit enter and it does nothing. cant spend my money
trapped in a wave. wave zero it says. no hostiles. ships cannot leave
@vale yarrow they will definitely get right on that 1 , right this way please😂
This happens every time I try to get on and play the game server 28th
👍
😂
🤣
BEST HotFix EVER!!
Complaining about stuff here has no point since Scopely does not care about us... if they did the game was in a much better state.
that was the no down time fix 😂🤣🤣🤣
they REALLY should take a bye-month from new stuff and BPs and JUST FIX STUFF!! Its not like we haven't made nice lists for them to work from!
as soon as they hear the webstore is also down, they'll notice. better posting here than on random facebook pages
🧐
does anyone verify things before shipping ?
@umbral nexus Hello, on PC the credits are not being given at the end of a wave defense
Anyone else failing to login?
PC Client keeps crashing for me last 2 mins
Is there a way to PM support in discord to fix personal problems, instead of using the website?
no #👽-how-to-contact-support, you can write a e-mail and wait for 5 days
5 days is fine for slow burner stuff, thanks
oh i cant get my player ID cos the game is ..... as usual
Lucky you
wow
all chests failing, yet with timers, reseting, even apex store chest failing
It took me 7 days and on the last day they said "sorry we don't see the problem occuring" .....well yeah not anymore 😅
After update:
- Wave base do not indicate teh dameage received
- At the end, no rewards screen (rewards are there tho)
- And this weird graphic at the end :
Mudmardas not spawning for anyone else?
BEST HotFix EVER - take 2!!!
@umbral nexus I missed all my daily events and the wave and away team progression things due to this crash, i came on to finish them all with plenty of time then it failed 😦 will the credits for these battlepasses be issued?
When trying to join someone's wave I can only send one ship
@umbral nexus All my cerritos events too 😢 😢
I got my Cerritos events done and the game is so proud of me it has been telling me I won 6300 Cerritos refinery tokens literally every 2 minutes since then.
Lag is unreal on server 55
Haha, it was my birthday yesterday so I couldn't play in the evening, and I was very tired today so slept until 4pm, everytime I tried to play in the daytime I couldn't keep my eyes open. I didn't drink last night 🤣 I've just been ill recently
i need to start doing my events straight away, i barely got the essential dailies done yesterday
Can even get past the station screen after signing in. Game unplayable on Android system.
My event not counting for the mining ?
FREE the JOIN button! (dont make us restart the game just to join an armada)
Didn't work... at the start my Wave Defense, the game kicked me out of the game entirely with the please check connection message. I was on a strong connection before the start and no yellow or red wifi flag showing.
Webstore error saying ive reached the max amount of purchases by this vendor
Scopely, please fix YOUR internet connection 🙂
22 to get past my station after signing in. Get your act together scopely and fix your game
Fix your game
Not that anyone at Scopley seems to care, but he game is extra glitchy and crashy today. Freeze, crash and restart Freeze, crash and restart Freeze, crash and restart Freeze, crash and restart Freeze, crash and restart Freeze, crash and restart
After today's update, the windows client is crashing frequently. You know, like the iphone client. Murder your programmers and start over, they suck.
Whoppers
Guess what? It DOESNT work. My game is virtually unplayable, constant freezing, severe lag and continuous disconnections. Its a joke.
Restarting will fix this
Restarted three times but thanks 👍 👍 👍 👍 👍 👍 👍 👍
Errrr… cleared localisation? That is odd, maybe lagged up.
I'm seeing reports of the following items:
Constant Crashing (Error Code 5)
Needing to restart the game before/after a wave defense to properly get out of a party
Center Point in wave defense not taking damage
Ships still stuck in wave defense systems
Rewards screen not shown after wave defense ends
If you're having one of those can you let me know and send a screenshot of it happening? I'm seeing that things seem to be stabilizing recently
@umbral nexus and the mac keyboard/mouse input bug. Would be nice to have that look into it.
@umbral nexus How about the reports of PC version users not able to log-in? Last screen is black screen with STFC logo in the middle and the text "Adjusting..." plus the spinning circle in the right bottom corner.
EDIT: Status update: Just got in... finally after a looooong waiting time.
@umbral nexus this hotfix as created even more issues. Tonight the game has crashed 3 times. Locked up on 4 occasions and now when I switch ships and system views then return to the first all the hostiles planets etc are missing from the system. This has happened on 7 occasions requiring a reboot to fix. Its happening on both my android and pc versions
Thank you Scopely for making things worse. The zoom bug now occurs everytime I shift systems, collect a gift chest, collect a milestone chest, and so on. I uninstalled and reinstalled game. You hotfix update made this even worse.
I will add screen shots if it happens again but pretty consistently happening on PC. Actually watched a whole wave from my alliance I was not a part of because I left for another player.
Every time I get the zoom bug - and its VERY regular now after the 'fix' I lose ability to view / warp to systems, target ships or select mine nodes, approx 20 seconds after that game crashes n shuts down. Happens minimum 10 times per hour 😡
ownership is not updated... noticed an update on PC today 😅. Restart helped
Wave defense bug. Cannot join with second ship without rebooting.
@umbral nexus please, please, give us Mac users an idea of what's going on with the app following Apple's release of Sonoma 14.2. The app is completely unresponsive and needs to be force-quit because mouse clicks and keyboard commands do absolutely nothing. I'm beggin' ya, just throw us a frickin' bone here. The game is barely playable on the phone these days with constant crashes and unexpected failures; being able to fire it up on my Mac has made the difference between me playing and throwing in the towel.
and now we have formation armada errors
I was unable to finish a few events as I was kicked out constantly from about 4:30pm GMT. I would have missed completing two events that would have been easy should I had access for those last half hour. Server 168.
retrieving.... this time at Missions 😉
you forgot the spinning circle of doom for armadas
Note that when it comes up, it's almost always followed by a disconnect, to get rid of it you have to restart anyway.
In addition, no acknowledgment of any issues and then 2 hours after were able to log in you ask for screenshots when many have already been provided.
Scopely get this **** bugs fixed!!! 
Next Formada wasted for FREEZELAAAGOUT!
Something is wrong here I think... Or is it just good enough for you at scopely?
anyone encountering crashing issues on mac M after upgrading to sonoma 14.2? Notes:
PC register does not match crashing frame (0x0 vs 0x7FF81B13AF32)
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGKILL (Code Signature Invalid))
Exception Codes: UNKNOWN_0x32 at 0x00000001000d7060
Exception Codes: 0x0000000000000032, 0x00000001000d7060
Termination Reason: Namespace CODESIGNING, Code 2 Invalid Page
VM Region Info: 0x1000d7060 is in 0x100079000-0x1000e1000; bytes after start: 385120 bytes before end: 40863
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
---> __TEXT 100079000-1000e1000 [ 416K] r-x/r-x SM=COW ...shpad_handler
__DATA 1000e1000-1000e5000 [ 16K] rw-/rw- SM=COW ...shpad_handler
Error Formulating Crash Report:
PC register does not match crashing frame (0x0 vs 0x7FF81B13AF32)
???
@umbral nexus - this sucks so bad. The game so unstable today. Sometimes Im haveing to relog into the game....20 seconds after I get it in becuase its already frozen. It has something to do with Apex thursday...because its always been more glitchy on Thursdays since that event was redone. Total crap shows today......I am experiencing every kind of bug there is both on PC and Iphone. Kills the imursion.....kills the rythm....kills the fun.....kills the enjoyment.....but I can't kill a hostile 
The borg events are not working for me
Wasting resources to enter fsep-505 for the last two days, no anomaly present whatsoever. On both PC and Android. (Adding error msg that keeps popping up after a minute or two in fsep systems).
@umbral nexus Just got the iPhone update now my ops level is back down to 1 👍🏽
@umbral nexus
Let me send this over, the team is currently investigating a lot of these issues and I'm going to be making an announcement shortly
Intruders.. on eu-181.. from server 401 😱
on mac with sonoma 14.2 window mode is not working, no reaction on any mouse click. everything fine in fullscreen 🙄
My kelvin does this if I buff it with my Cerritos
Player at lower ops level has better powered ships than I do - i think thats a major bug ($$$)
Did we say hot fix? We meant hot mess
#WorkingAsIntended
no mention of compensation for missed events due to server crashes this afternoon 😢
Your eternal problem lag, lagggggggggg
Here is a novel idea - how about we:
- Stop pushing in new features or new anything,
- start BETA testing before your roll things out to everyone and
- Fix all the damn bugs! It's killing me that I've spent tens of thousands of dollars on this game and the same bugs are still here a year later!
I don't want any more "compensation" gifts - just fix it, then test before rolling out new features.
i'd agree to be a beta tester for certain benefits - lets say free battle passes
i dont buy them anyway so they arent losing revenue
Is it me or the cutting beam seems nerfed? Ships that usually took one hit now takes two
Still getting error code on server 34
cannot complete mission invaluable asset. i only have 2 of 4 damaged datapads, and i completed every possible fed quest weeks ago except for the ones that are deep space, I picked fedfor inval asset and i canot find any other queststhat give damaged datapads
Fix the connection problem and issues with it
Your update says being kicked out of the game has stabilized. That is untrue. I can't stay on for more than 2-5m. It takes me 10 tries to open yarda due to crashes. Its the same for majority of my alliance and server
when is the MAC version gonna get fixed.
Server 41 is having serious issues with stability and crashing. It's basically unplayable.
The same bugs are still here five years later… stuck ships, broken mining nodes, event scoring not working etc. we’ve had them since I started playing back in October 2018. So it’s time to pause new features and fix the current version before releasing anything new.
check youre still targeting the same hostile, different classes of ships have bigger hulls, maybe youre in a different system
Yeah I think that was the case. Something so simple is so complicated ya know.
its got to be the hardest grind theyve introduced. But a hint that I found once you hit tier 4 (level 20+), is to go to the plundered cargo systems, kill a warship to charge and blast a 31 with cutting beam to get the loot. Yes you get less loot from a 31 but its so, so quick that loot per minute is very high
Cool. Just wish I didn't have to wait till I get to ops 33 to tier up , I just hit 29 yesterday. Scopely being the greedy pendejos that they are trying to force people to pay to rush jump.
to get past tier 5 you need to have a G4 ship tiered to tier 5 or 6 i think
I got the chart I know what to expect, do I like it no. Lol
I have to restart my whole laptop, just to do waves. I get one ship in, and when I click for the second ship, the little sign comes up gray blank. No matter which ship is first, the second gets the grey blank.
Does scopely know that these are not the hostile levels present in these systems?
Game is glitchier than ever now and constantly lagging
Whenever i activate a consumable now, it will duplicate it into one of the extra slots.
The chat went missing
on my server that would be considered a godsend
lol
Glad they addressed Error 5….now what the heck is Error 2? That’s the one I keep getting.
New formation armada glitch. All legs are present and this comes up.
Well, this is new. I'm on PC.
@umbral nexus Hey has there been any acknowledgment of the multiple issues on the new EU server 401? Not expecting an instant fix would just like to know that Scopley are at least aware?
Apparently your "work around" isn't working ..... stuck at 91%. Server 53 if that makes a difference.
no, no. its a “not” fix !
My game on iOS (iPad) keeps simply shutting down this is happening multiple time an hour at its worse it occurs every 2-3 minutes. There are no error messages the game simple closes and I end up looking at my Home Screen instead of the game.
I’ve raised tickets but have had no response, I’ve reinstalled the game and it’s no better and there doesn’t seem to be an acknowledgement that this is an issue & worse than that it’s a game breaking issue. I’ve invested a lot of time and a fair bit of money into the game for it now to be near unplayable.
Is anything being done about this issue, are Scopely even aware of how bad it is for some of us. Some sort of communication would be nice if you could watch an hour of my play the team should be ashamed of the service I and I’m sure many are provided. This issue of the game simply shutting down has been happening for months now but it’s getting worse month on month.
My iOS device is also experiencing far more problems than ever before… please fix this issue scopely it’s ridiculous we keep having to endure these repeated problems
Class action….maybe THAT will get their attention considering how much money we dump into this game and how much they would have to repay.
Why won’t my Katanga killed the ship
This is in my mission logs.
There is no reason why this should happen. I am totally stronger and all aspects than this ship but yet I can’t kill it.
None of the shield tokens give the time they indicate. As an example the 3 day shield token gives only 2 days and 23 hours which is an hour short of 3 days
I guess that’s French cause I don’t understand anything that you just typed my ship should’ve killed this every time
Error Code 5 repeatitly on server 74. Couple others in my alliance too. Restarting game helps for now
Wouldn't that just be because the timer started so you only have 2d 23h 59 m ? And it only shows the first 2 units
So glad we got a hot fix. So much more stable 🤬 server 92
you need a better crew.
as a quick fix, try beverly as captain and swap out chen.
since your enemy is a mission boss(yellow) chen is useless.
I get about 20 seconds of game time then have to restart. Haven't been able to do anything in game all day. May as well give up on any leaderboards or completing the battlepass
You’re trying to use a regular hostile crew vs a mission boss. None of those officers do anything against mission bosses. Try 5 char khan
Day 8 and still no response or acknowledgment on the issues EU server 401 is having.
I have a bug to report:
STFC. that's it, just that. ALLLLLLLLL of that. 😡
ive docked and restarted my game. why is my beam doing half the damage it should?
Overlay problem is still an intermittent problem 😦
scopely/digital how is this possible 😂
anather 40k 4* crystal and no record in small mining target
ah after restart add missing points
Keeps getting stuck when I change ships/systems/crew
crash city update v1.1 more crashes then ever before!
EU401 still broken, no daily missions, no exo comps, no field training, no leaderborads etc. etc.
Game resets every time I enter Wolf system from Groombridge..
@umbral nexus game still crashing like clockwork every 3 to 5 minutes. Game not even playable anymore 😭
It does this no matter what I’m doing not just wave defense
😭😭😭
I've been kicked out of the game and can't get back in. My internet is fine for everything else.
Have they done the Hot Fix, Backend, Bung plug update yet 😵💫?
Anytime I press a button it’s a 50/50 chance that I’ll be booted 😭
Got this right aver doing a Epice kligon armda
Game running like an absolute pile of 💩 💩 💩 on PC currently.
Error code 5 still happening consistently. Game up to date
is it correct to report that bug here?
Lately, when doing the freebooter dailies, I have not been getting credit for it in the ex-borg faction store....this has been happening a lot. Is anyone else having similar issues?
Only when I used a full synergy ent-e crew
what would crew have to do with this problem?
The ent crew is bugged when you're using 3, doesn't tally any event or daily points
so this is a known issue?
yes
#⭐-official-announcements message
There's an official announcement on this issue even.
Error Code 5 keeps harrassing me every time I start up the game. Thing won't *&^%$# shut up.
was my first thought .... at least i had the oportunity to refresh the os 
Still getting error code 5
@umbral nexus @real eagle @topaz aurora @slender bloom
Is there anybody at Scopely that gives a dam about fixing server EU401?
7 Days ant the server is massively broken
fix push notifications! it was working, then you broke it, and now it just remains broken. fix it, it's been far too long since you broke it.
@umbral nexus hi mission invaluable asset is buged , i have done all federate missionsbut they dont give damaged datapads i stuck at 1/4 , without this mission i cant progrees to deep space so my game will be over
Mac platform on OS 14.2 still dead as a dodo. 🦤 Will Scopely ever fix this or am I missing something?
So any update on the stuck ships @umbral nexus ?
have 2 stuck in a wave defense, can leave, recall or anything..
#⭐-official-announcements message
Keep getting Connection Lost Try Again error when swapping crews
We need to friendly remind them every day, until they fix it or we give up.
Stuck in between wave 1 and 2 on sever 29
@umbral nexus
Guess I am taking the day off.
Weird seeing this with no incursions going on or planned.
You should contact CS for assistance here, the datapads from the different factions are bugged.
no exocomp key even after lvl 16
@umbral nexus @real eagle @topaz aurora @slender bloom
How long must we endure this in EU401.
We pay a lot of money for this terrible service!
Does anybody have issues with the Mac version of STFC? I just did the latest updates on the Mac version and now it will launch but any mouse clicking is dead. I have to Force Quit the application to get out of it. Tried reloading, rebooting, etc to no avail. Curious if anybody else is seeing the issue.
After new PC update. Not showing that my borg cutting beam is loading or loaded. So can't use it currently. So can't do event. @umbral nexus
Server 34
9 Days with a Ship that will not Recall, Makes it very hard to play the game with one ship at a time and only one useable Dry Dock and the crew on that ship can not be leveled up. I have restarted and tried to use the fix game option. I sent an Email to Support with the info they wanted(3 Days ago) yet nothing
I think Scopely lost my ticket after a week 🧐
The issue with the cutting beam is only on the new PC version. Just checked my phone one and it's working fine. @umbral nexus
I have, and others also. You are not alone, unfortunatley. I keep spaming @umbral nexus about this every day 🙂
Has anyone solved the issue of the PC client crashing throughout the day?
Lag causes a myriad of problems.
I'm having an issue where my cargo is showing empty while I'm grinding hostiles.
Same issue
Be nice to see some improvement in game before support breaks for weekend. I see same bugs report for 2 weeks
Hey, is the Meridian Refit working fine for everyone? My Territory Refinery just stopped working on bonus pulls for any raw Iso, on last 44h
i have my home Internet working fine, but that's what your game says
The main mission doesn't work for quite a few days too. 😕
Excellent update 30 minutes of
Seeing lots of crashing in the game, not in a wave. Just doing normal game stuff. This is happening on an iPad Air 3rd gen with the latest iOS update.
Thanks for the reply @stuck jacinth. I guess I am glad it was not only me.
whats wrong with this picture?!?!?!?! FIX YO GAME!
what requirements?
Everyone is seeing the issue, and Scopely hasn't said a word to explain.
Hello Support team . I still have an issue since the beginning of the event, i cannot finish the mission even if i already made several wave. i play in PC windows and android phone with the same problem
I bought the monthly pack then you all gave us another pack today I guess and I cannot get my monthly pack daily one it keeps going in circles or actually nothing there for me to be depressed and I have credit still and I have problems with other things it's on the game
Bug on STFC.SPACE with Mission Hostile target listings. Icons are broken to show what class ship they are... Mission Interwoven in this example.
They are all broken.
@slender bloom I'm sorry, I am not sure who I should @ to make sure this is noted.
it does show in words I suppose
so lower priority
but not on all, lol, some name the hostile so no way to know what class it is... ugh... other than visiting the system.
In MacOS version of STFC unable to click anything with the mouse. Anyone have a solution to this
@umbral nexus @earnest crest I still can’t use the game on iPhone or iPad, it’s still reset to ops level 1, I have sent a support ticket but all they suggested was to restart the game which had done multiple times before contacting them I even did a fresh install still nothing 🤷♀️
Yes, more people have this bug on latest macOS Sonoma 14.2, me also.
New week (exactly 7 days later) same 💩. Ships are stuck in Wave Defense, again 🤮
@umbral nexus any news on the macOS Sonoma 14.2 bug? The game is not playable on that version of macOS.
Mash up of the named system (where my Voyager is) and Aylus Alpha (where I’m based). Unable to target hostiles.
I want to report False Positives on the Censoring. It's annoying because I can't communicate with my team mates:
-
in German, "Mona" (short for Monaveen) is being censored. "Moan" isn't so that's not where it's from
-
also in German, "Hui" gets censored which is German for "Woah" basically.
Words get censored regardless of your language. These words are censored for all because they mean something offensive in one language.
I’ve had a ticket go unanswered for 5 days now. Missed SMS credit for Mission Key Hunter. My Scopely account is still pointing to an ops 2 default. @earnest crest @umbral nexus @compact dirge
I did today's update on my Android I'm still crashing and error code 5 every several seconds.
Still stupid.
@umbral nexus issue with MacOS version appears to be to do with the screen resolution and it only working now in full screen format. Anything else appears to lock the game making it unplayable and nothing can be selected or changed. Ticket in with Scopely
My server is EU-178. Only happened after update completed today
What's the deal with the wave facade build and this error code 5 is it being worked on?
It was “fixed” still seeing it plenty though
Yes me too
@umbral nexus, for some reason I buy 4* UC Gas twice and it gave me 3* UC Gas. I made sure I was in the 4* UC Gas before I even bought any. I would like to have my 4* Gas and you can take the 3* UC Gas in exchange. I bought the gas on the Event Store. Thank you. I bought 150k worth of 4* UC Gas. I forgot to put that I am on s65, my apologies. Again thank you.
I guess I'll resort to my PC later until Android update is fixed.
@red tiger PC is not working too much better...
Ty for the heads up
You are very welcome!!
@minor cobalt do you know how I change the resolution if the game doesn't respond to input commands when I start the game?
click the green button to put into full screen. Then force quit the game. next time its starts it will be in full screen
unfortunantly thats the only way i could get it to work
took me a few attempts to get the green spot to work to give me the option of "Enter full screen"
@stuck jacinth see above
@minor cobalt yup, it took me 5 atteptms :))) but I managed to get it to work. Many many thanks for the hint 🙂 I hope this get's resolved in the next 2-3 weeks
@stuck jacinth yes hopefully as I liked working within a frame rather than having to jump in and out of full screen
Although in full screen my mac says that it activated Game Mode, whatever that means 🤔
I still haven't receive th3 first 3 missions (only the last one) and the arc is already midway.. Other people in my server 122 says they got it.
I opened a ticket and nobody reply
@stuck jacinth Game Mode automatically prioritises the performance of your game for smoother, more consistent frame rates and improved in-game responsiveness. Its automatic when in full screen
treasury said 6days 134p to go before restarting after being stuck in a wave. Upon return it it now says |open till 00m00s ?????
Realta killing hostiles doesn't count
You have to buy them in the holodeck
At least it's honest
The last couple of days, we've had random people from S702 showing up on S88. Bases, they're in galaxy chat. What is happening?
When they show up, their bases have the red hexagons or their names have the red [702] in chat like when there are incursions, but obviously that's not what is happening here. And they're all like ops 6-10.
Not in the holodeck either. Nowhere
This is from another player on my server, but it looks like he isn't on this server. This was just now.
Shortcut M for recalling ship still not working...
Holodeck right now... Or refinery... Have to click back and forth to get anything. And anyway arc missions not there
Haven't been able to connect to the game sing update. Logs me in but sits on adjusting.
Hotfix was a dismal failure, if anything the game is crashing more now. Especially in waves
none of missions showing up tried exit restart and repair game still same
You absolutely suck
updated game is worse than ever constantly kicking for error 5 constant Wi-Fi errors constant waiting for action on anything - collecting gifts or rewards, systems not loading
virtually unplayable
There are players who are dedicated to annoying the waves of the other players. They enter and then when there are a few seconds left to start they leave, when you realize you are two players or even that you are alone. You would have to put a form of penalty so that they do not do so. can make, or put the maps by alliance like the armadas
It is not normal that you enter in a wave that there are 5 players and when you realize it, almost all of them have gone and there is only you and another player. Not only do they not play the game. They also do not let other players enter. Busting the game.
Anybody knows if the FSEP system not spawning anomalies has been acknowledged and or fixed yet?
None at all, or just rares? if just rares, you need to mine the common. If none at all, that's a new one.
Pfffff where is cleaning hot fix? Please stop using Unity3D! Please come and develop with my wrapper SDL2 ( DeafMan1983.Interop.SDL2 ) and add android 's libsdl into native aot and test android sdk emulator if it works fine 100 % then you would like to create own without Unity3D because Unity3D makes me too slow.
EU401 still broken, no daily missions, no exo comps, no field training, no leaderborads etc. etc.
Is this only happening on server 96? Any insight from other servers?
Achitect of Chaos isnt scoring correctly I finished it today and it still shows 400
Your game still crashes every few minutes during normal game play on iOS. No error message, just turns itself off. In the process of grinding in a system for 30m, I just got disconnected 8 times.
I'm still not getting anything from killing hostiles as far as loot goes.... anyone else???
Did you hit the 2k limit?
On server 80, ghost bug of the merge of 83 to 80. It’s funny he is considered like to be in incursion but nope there is no incursion running. There may or may not be more players in that case. Just wanted to share it lol
Your supposed "hotfix" didn't fix crap. Try again $copely.
just updated mac and seeing 1 building and 1 research quee... something fudged ?
went to r&d to try and start a research... I have 3 research queues... or had before this update
clear localization actually fixed this... sigh
You'll need to do WD in the harder area(50s systems near Bravo), one wave is enough to finish it.
DM me your ticket number.
I'd contact CS if you didn't get what you bought in the event store. #👽-how-to-contact-support
Ships are disconnecting! I charge borg cube warp to next system click on the cutting beam fire button and confirm! And ? Nothing it just sits there gotta reboot the game go back in and it will fire once. Then go charge beam warp to attack system click cutting beam and confirm and nothing gotta reboot the game. Is this a new step in the borg process? To need to reboot the game to get the cutting beam to fire???
server 187 unable to use Broken Desealing Rods to create a full Desealing rod to open the Treasury. both the button in the treasury itself, and the recruit tab of the store are greyed out and not accessible. i have completed the 700 points to satisfy the condition of the treasury being "full" and have over 6000 broken desealing rods.
👉 Temporary Workaround,👈 go to the Officers button from the main screen, then recruit button inside there, then the broken desealing rod button should be lit up in the tab that opens
@earnest crest It is not showing anything through the link you provided.
It points to a channel. Details are in there. Start from the top.
the game keeps saying this again and again but never gave me the reward
@vale hatch that work around is how I do it everytime and I also have to exit n re enter game to get the buttons to work and not be grey.
@earnest crest I was able to submit a ticket (I hope). Thank you for your help.
I just made a support ticket on the issue
DM me your ticket number and playerID.
wireless mouse? Had same issue on Samsung laptop, but think was just issue with my mouse, but try disconnecting and connecting back if on bluetooth
I have the same issue with mouse not working, seems related to sonoma 14.2. Only workaround I found is playing in fullscreen.
fix ur game. this should not be a daily occurrence
fix ur game. this should not be a daily occurrence
holy smokes, the game is literally unplayable (Android)
uninstalled, reinstalled
can't log in, when i do get in can't do more than one thing without getting kicked
utterly missing every event
and it appears to be hanging my phone in general as well
so much for playing on the go - which means "at all"
To help stream line all the bugs and quickly get back into game while I'm on my phone I downloaded from both Google play store and galaxy play store. I was able to link both to the same account and when I'm kicked from 1 I switch and am never needing to use the forced stop anymore.
PBT
Now I don't understand anything, I play on PC and on Android, and today I haven't had a single problem. Will it be a problem on some servers?
Possible I very rarely have issues with my PC but on the Go I have this in both my private phones and company phone, that is where my issues usually lay
Applied hotfix 1065386 of this week today and still same issues with disconnects when starting waves etc..
Can't kill any faction hostile without losing fed rep. Not able to do any faction daily. Making it difficult to do anything. Been over 48 hrs and no response to my ticket
S💩ley needs to fix the waves. Still having issues with not being able to send 2 ships. And there needs to be an alliance only setting.
I have members of my alliance reporting that since the new Battle Pass, they form Armadas but others can't join unless they reboot. It's happening on all platforms. Because I'm one of those players in an Incursion loop and not able to collect rewards, dailies or do much of anything I have not participated in armadas or much of anything that is not collected on my ships.
It is this kind of stuff that is making me debate leaving this game.
This game is becoming unplayable each day, I'm so frustrated. 😠
I got error no.2 code & I didn't send my ship to kligons. How come it suddenly went there & got blown up? 😕
Ticket #16050990. This is my ticket number and I have had to continue a second ticket here because it's not allowing a new ticket. I have lost out on 10 ancient beacons for the mantis since I got it 6 days ago.. it's about to be 12 as I would have already spent 2. I have posted screen shots of the gifts chests in my ticket
It’s pretty difficult to collect Mission Keys or, you know, buy packs when the website doesn’t work on mobile (when iOS Safari refused to work, I tried Firefox)
Has anybody else been unable to start awayteam missions since they patched?
Also I have ghost ships all over.
In delta space and no loot is being scored.
2k hostile limit
Been forced out 6 time tonight
I was able to get bioship toxins in satar though just minutes prior and hirogen tokens
kind of hard when all the ships double
iOS on iPad, crashes repeatedly. Even worse since latest hotfix. Game now practically unplayable.
Please, please, fix the terrible lag and frequent crashes on Android (not just in wave defenses, it happens in every activity in the game no matter what, though using menu screens or chat seems to make it happen more often) ... apparently it happens in iOS too according to our iOS using friends, but I don't have an iOS device. But please listen to them too.
Another neverending load screen
That's because too many people were booted out and trying to get back in, but ofc they rob server resources balancing load from everything so wd works and wonder why everything else stops working.
Balancing load means increasing bandwidth where necessary, not robbing Peter to pay paul
Aws should do it automatically with dynamic but did they pay for that service, doubtful by look of it.
Guessing they not been paying their bills and now based in server farm in downtown wyoming
can’t launch away teams on38
i did all daily sms. my teammates missing points as well. they say they did all their sms events too
there were enough events to get 600 Points i think in Defender of Peace - SMS, the last one has not counted also for me
Game runs better at that time of Day before 10am in Europe but still needed to close the Game over Windows 11 Task Manager and restart it 3 time because it stoped working
EU401 still broken, no daily missions, no exo comps, no field training, no leaderborads etc. etc.
gotta love a game that stays broken and every time it drops a patch it has to drop 4 or 5 more to try and repair that patch, then you lose out on rewards you would otherwise have been able to grind and win, awesome way to keep the f2p player on their knees
@umbral nexus @thick pike @topaz aurora @rancid sun @craggy verge @nimble meteor @stuck light
Day 8 of the farce known as EU401, and with each day I become more and more desperate, disappointed and angry.
We really need STFC to step up here and resolve the issues on EU401.
I have never seen anything this bad, ever!!
We need help, not to be ignored.
Game stability the worst I’ve ever seen since recent update. Crashing very regularly on iPad
On PC as well
I've had a ticket open and unresolved with no reply for over 3days. Is this normal?
been 8 days here mate
Game totally broken! Since morning getting any possible actual or antic bug error! Biggest dissapointing since release. Scopley left us play this 💩💩💩💩's junk and totally don't care
Out of interest, which iPad? Mine works fine, and it can’t just be me that has a working iPad/app, equally it makes little sense that sone iPads have so many issues.
depends on the model and how old it is
I'm angry and disappointed that apparently you fdidn't have a plan to rollback the facade corrupted code.
Wave goodby to wave defence..Now got raft of new problems,ships took 2mins to appear after joining,wave took same to start,whole of wave 1 was invisible,wave 2 appeared half way to facility and stuck in Wilson even though we blew up 20 mins ago.Would say svr32 but don't think that matters.Needs more work!
Ps..Wave defence HUD not updating with number joined
I did a brief description list of crashes in general-feedback and Admin banned me real nice Scopely
It’s bad enough stability is like a wobbly bag of dog 💩 but whole servers that are wrecked is just lame.
This is my last Arc. Nothing will ever get fixed. 5 years is enough.
Guys fix Server 401 ... Someone is using the message system from there to spam X server in pms
Additional spam reports aren't necessary, just block them.
FIX THIS...REQUIRES GAME RESTART
Same here.
server 78, last nite I got 100% charge for my Cube killing lvl 40s in Omilek. This morning I am getting a paltry 8.8% for the same kill. On top of it after refreshing I am now constantly getting An error has occured: Erro Code 5.
Day 4 of not being able to do any dailies without loss of faction rep. If I kill a klingon trader I lose fed rep. If I collect my mining or hostile daily for feds, I lose fed rep. All my positive gains are being calculated as losses. Ticket sumbitted 4 days ago and no response.
SS your current rep, kill a klingon trader, and SS your rep again.
1 sec*
I started over 315mil. I included every one of my screen shots in my ticket
I can even screen record it it helps
Your rep looks like it's going up in those SSs.
The green number on the left is your rep.
It didn't do them in order
I've played this game for 5 years. I know loss vs gain. 1 sec
Kill another klingon trader and post the SS.
Still going up.
K. I'll keep on. I know the difference between to next lvl and current rep.
I appreciate your time tho.
EU401 still broken, no daily missions, no exo comps, no field training, no leaderborads
Thank you for entertaining the ramblings of a madman. I see the rep going up on the total side. I know it's most likely a visual thing but the progress bar continues to go down instead of up. I'll leave this be for now. Again, thank you.
Can we get any acknowledgment on the sever wide issues on EU401? Even if it's just to say we know but we cant fix it right now? We just want to know that the issues are known.
Game unplayable when this pops up literally every five seconds
nice touch scopely it shows my score being made on the screen as i kill the hostiles for the distinction event but does not reflect it on the leaderboard real nice touch, amazes me really how u people can screw everything up so badly, has turned a runway win into a 2nd place finish so bl ows'
Wave lost and station still has full health. Thought that was fixed? 👀 During whole battle station didn't lost even a bit of health even hostiles get through...
How long are ticket responses taking these days? I submitted one on Monday. #16070031
been 8 days for me so far mate
Actually should scoply not do something about ii, since is against terms and conditions. * You are prohibited from using our Services to advertise, solicit, or transmit any commercial advertisements, which include but are not limited to chain letters, junk, spam, or repetitive messaging (whether targeted or not targeted).*
<@&509691205798592532> I have a really urgent query I rasied in the online chat, but I haven't heard back, is there any way to get a response quicker?
I'm 200 broken rod bits short of opening this treasury because of game crashes preventing me from gaining BP points
Just curious if you updated the game? There was a new update yesterday.
Today he has neither given the points for the wave combat pass nor the extraction pass...
The Exocomp that I picked up today is not available for activation anywhere. Does it activate itself??? Last Exocomp same...!
game always freezes on pc, uptu 10x in 5 minutes already today xD
Server 96 is still receiving this error in FSEP-505 in the Delta Quadrant area.. This is preventing any mining for voyager refinery... It's been like this since December arc launch....
Maxed my Vi'dar almost a week ago and still havent gotten the thalios mission. Any suggestions? Support wont respond
did some primes get messed up again, my ships seem to be missing a good chunk of overall power...
Error code still happening on server 34. And takes like 3 plus minutes to see whats in a system. Glitches and lag . Fix your game. Almost unplayable on an android system connected thru a mobile network
My other games work fine. So it's your game not my connection
I have long ago built the orion corvette... but it's sitting as an incomplete on the ships field training....
Of course. Updated and cleared localisation, multiple times. On both devices, PC and Android.
Was in process of doing wave 6 in shortstop got error code 5....finally got back in and didn't get any rewards from wave and it's struggling to let me log in
Whats with the Warp Ranges? use to go Warp 48 ranges using Cadet Scotty. Now its only 45
Reported this quite a few times. Never acknowledged. I confirm I have the same issue, same server
It's my second time and still have open support ticket for it
I too have a ticket open on the same issue. Hasnt been working since I built voyager. 5 days ago. Hope @umbral nexus acknowledges this issue soon. Really killed the hype of getting a new ship.
I reported it to Eco launch day... in #🌌-galaxy-chat ... he said he hadn't seen that before and that was it
Video proof that anomalies don't spawn is FSEP-505 (server 96). This is 100% repro rate for me. Feel free to contact me if I can help
@umbral nexus I can't find the discovery cloak
Not available yet
coded i have been told but not ready to impliment to the game
Oh
Perhaps they are testing it in dev? 🤣 😂
literally can't play, all sorts of issues- error 5, internet errors, time out errors, service errors... and now special treat of code appearing in the background behind the errors!
edit to add: now I only have one of three building tasks available to me and only one of three research slots available to me
just lost a note I'm trying to mine because I couldn't get back on it in another player took it
this is day 3 of the unplayable game and all of the events I am missing
anyone else having pc version stop responding all time, mine is always freezing up...
katest hotfix issue. Everytime a ship is defeated in a wave I get a message saying I can send more ships also as leader I get told this when others die. Its annoying
And again 🤷😪
I’m on 401 and they aren’t a player on 401. It’s been a common error since 401 opened last week.
yep had the same
i playing in pc, whitout problems
strange mine always freezes and before the cube launched no problems aswell ...
Still don't have the first 3 missions of this arc. Ticket 16158809 is open and nobody replies @umbral nexus
You’re over 200,000 tickets behind me and I just got a response tonight after 9 days 😂
What level are you?
46
9 days is some serious delay.
And problem is also that you need time to finish 3*5 missions before arc end...
It is, and to suggest I clear my cache and use the latest version to fix the problem is funny.
Also asked me to record a video of me not being able to collect dailies is even funnier 😂 I guess I’ll wait another 9 days for them to realise it’s an entire server that is having the same issues
CS can give you the award even if you miss that event end.
I have a player missing them missions as well, no reply from scopes as of yet they say. How will they get the rewards if they can't complete the missions?
ship destroyed happening on every armada but as you can see its not destroyed. WHy oh why cant scopely just leave alone and sort everything out. For every on they fix they create 4 more. Tale some time out and look at the bigger picture. not sure about others but for me fixing waves is not the best thing to do. getting rid of yet another stupid part of the game would be. Along with the tc which doesnt help the game and FC which I dont see anyone having anything to do with these days
My internet connection is very fast thanks for asking. No other app on my phone has EVER complained about my connection speed. Literally never.
Still getting error code 2
Everything updated to latest app and iOS
Help me I already use speedup and pay with latinium then my ECS Horizan shows up still 1 day buildtime?? But I already spend up my speed ups and bought latinum. now nothing 😦
Please check protocols of my account STFC FortunateLover
Fix your FARKIN game, 24 hours and still un able to get into the game since the last hotfix. I hope your going to recompensate me for the time lost on BP events. That is real world money I am losing...Not happy!
Since last update its very often , also "never-ending loading"
Help. I'm on day 14 (since Incursion) where I have not been able to participate in the Battle pass, events, Territory Pass, SLBs, Armadas or anything since my account got messed up after my PC crashed and I had to add the game to my android phone. I have a ticket in and an email, I'm finally on my level 40 account but now it was moved from server 78 to server 76 but I'm physically on server 78 and have been for 2 years. I'm also not able to collect dailies or participate in Wave Defense because I'm in an Incursion state on server 78. My ticket number is 15979557. I also never got the Incursion nor the 1st wave defense compensation chests. So this has been going on for 17 days now. Please help me.
Yes, officer. This error right here.
In my account i lost Armada Directives, BPs für Ship during the Purchase in the Event Store, and now discovered that the Broken Desealing Rods for Treasury are gone without even using it once. I opened Tickets with support but nothing happened. First ticket was when i discovered the missing Directives (it was literally 0) and nothing. How can i get my account fixed? I am loosing stuff and no one in Scopely cares. If there is any way to contact real support please advise in PM or here. Thank you.
Did write mails with 0 response on them. I followed all listed steps and still nothing.
another bug here.
Same here. I thought by posting here with my ticket number something might go faster before this Battle Pass ends
Could this be from the programmer that DIDN'T pass 3rd grade math?
They shut that down 2 months ago when they started closing tickets with no response.
@umbral nexus the entire 96 server is having this problem. please help
@silent nest yikes
If you can't record every bit of your game to show them then you're just SOL. But they can see everything behind the scenes. Such BS
@umbral nexus Still major issues with being kicked when starting waves. Also think the hostiles need to be slowed somewhat, they're moving much to fast for most ships below 50.
seriously @vocal crystal ....
Last treasury event I purchased a desealing rod with my broken ones, now its gone. So you lose them if you don't use them? Server 92 Madred
Yes, they can only be used for the treasury that's currently open ( it's in the description)
Thanks. Must be in the fine print it doesn't say that here
Contact CS and see if they'll help you. They'll usually restore the 4k broken parts for those making that mistake. #👽-how-to-contact-support
Where are you with CS?
No response since Saturday
Yes last Saturday
it seems like all of my ships [no matter the drydock/crew] have stopped earning Ship EXP from defeating hostiles, and this would be a huge pain in the butt to show screenshots-n-things of.
I opened my first ticket on 9.12 . Auto-Responce (without reading the ticket content) on 14.12 was "We are currently investigating some Armada issues that have been raised. ...We'll be granting back the wasted directives you spent for this instance, kindly check your inventory later on."... Since then nothing received but rather Treasury Rod and BPs from Event Store lost .
Holodeck > “the next generation”, you should find them there.
There is a 2k daily hostile kill limit, after which you stop earning rep/lootboxes/cargo/xp. It resets at 5 utc, ie. one hour after daily reset.
That's in 5m, try again afterwards.
When your shield drops, and you are attacked, the game will place a 10m autoshield on your base. The player did not attack through an active shield, yours just decayed, and the shield you saw was that one.
Cand1e you are wrong the report stated i was attaked 3 minutes before i read the message i had a 12 hour shiel up when i read the report i still had 3 minutes of my 12 hour left in total when he attacked me i still had 6 minutes of my 12 hour left. You deleted my original message because you know it happened to others and dont want to start a pannic this guy from bold needs to be removed from the game for his actions
I deleted it because you're naming and shaming a player.
It's important to note that the minutes you've noted were 3m and 6m. That adds up to the 10m autoshield.
If you wish to make an cheating accusation, you should contact CS with your evidence. Posting it here is not allowed.
Found there. Many thanks
the Suliban Headhunter stucks since nearly 8h... no attack... whats happend?
Anyone having problems with Q's trials not scoring? Got my Quv last night, doing some more 3* trials, but my score is not moving at all. Killed 4 trials and no changes to my points totals.
EU401 still broken, missing daily missions, no exo comps for all those 16+, missing field training, no leaderborads. Can we get any acknowledgment on these sever wide issues on EU401? Even if it's just to say we know but we cant fix it right now? We just want to know that the issues are known.
🙄🙄🙄 stuck again and again and again 🙄🙄🙄
Hello everyone,
quick question: although I fulfill the requirements (min. OPS27, Stella research completed), the Stella plans are not displayed in the Event Shop.
Does anyone else have a similar problem, or what else could the problem be?
Thanks in advance!
Actually, wrong. In the last few weeks shields from multiple servers decay at a higher than expected rate. The only way I can get 12 hr shield is to get a 1 day, so yes I do believe along with all the other glitches going on in the game, that shield timers are also failing.
For those suffering from shield timer failure, # few points .. first donate down excess resources.. second before you log off get a SS of yer shield timer, and third, remove captains from yer ships. Without a captain, they won't defend and thus won't be damaged. If yer doing swarm and using the resource refinery, you got enough Bio minerals to keep you going until you can raid.
Stella is a ship that's available from the event store at ops 28.
You've jumped into a convo with info that's not relevant. The OP made the claim that a player pierced an active shield, not that shields are decaying faster than normal. If you believe shields are decaying faster than normal, then start a peace shield, and post the SS on your own discord. Wait a few hours, and post another one. Should you find the test has yielded proof, then repeat it on here.
Are you guys planning to fix the double bug? It is ongoing for a while.
Scrapping g4 ships produces g5 rare ship parts, but scrapping g3 ships only yields uncommon g4. Inconsistent, very low sourcing for g4 ship parts
This has not been fixed in the slightest.
First wave crashes are still as good as mandatory.
its just one off there ways into fals advertisement.
day 4 of the unplayable game
Get this when trying to locate a warping ship.
New bug, the 9th wave DOUBLE spawned on us. No only me saw it, but the alliance friends in the wave too.
actually made it to swarm space killed five and now this
thinking of asking for all of my money back since the beginning of play as in, ever
this is continuous
it never ends, mixed with error 5, Internet error, timeout errors
🤬
Block the spammers for now, Scopely's aware of the problem.
How hard is it to get the news to stop vanishing? I want to look up today's ticket event.
A secondary source of info is available in #💫-event-information
ah ok ty
I don't think the building slb is working. Just started a treasury and Armory upgrade and no points
Lost game when started
Game crashes every time I go onto territory for take over
NOTHING WORKS.
UPGRADE SLB doesn't count "THE FACADE" upgrades - even though listed
spending section 31 transmitters is not counting for the advanced development - slb
Captains table quest disappeared from mission log now can't c9mplete the mission or event
Armory not scoring.
armory not scoring
Facade and Subspace Relay also not scoring on Advanced Development SLB
nothing scored
Don't they check to make sure this stuff works before they put out these events?
Optical Diodes arent scoring either
@earnest crest Nothing. Is Scoring
Mats are scoring. Specialty parts are not
Diodes not counting either
I upgraded the treasury 3 times and didn't get any points
@umbral nexus
Nada
No points for spending optical diodes! 🙄
@umbral nexus Sektor-31 give zero Point
spent 500+ section 31 transmitters got 0 points let another well thought out and implemented event....
Fascade upgrades not scoring
Another untested event.. what a shocker! 🤡 🤡 🤡
New event doesn't score!
still getting lines of code behind my error messages, although, Good News! The lines of code are different now. 😬😐😑
Advanced Developments SLB not scoring (at least for the Facade building materials)
I just spent a bunch of optical diodes and got 0 points for the SLB
quantum coms counted , optical diodes did not count 😑
mats not counting ether.
Selling a pack for an untested broken event.. Scamly and the 🤡 incompetent devs strike again
Optical diodes not scoring on 164 in slb
Special building event not scoring S41
posted all over since you are using cooldown to try to stop the ire of your nonsense
Treasury not scoring for advanced slb @nimble birch @umbral nexus
so glad I didn't start that SLB
No scoring after spending section31 materials…
not scoring in slb event
I spent over 7700 optical diodes and points not received
Why oh why can they not get stuff right spent on treasury for the upgrade and no points thanks sco
😂 <@&509691205798592532> @DEVS If you kill a Armada with borg cube as the leader it doesnt count for the Will Riker Armada event.
Did spend diodes and nandions both did not score (131)
Got error code 2 then the neverending load screen
Treasury upgrades aren't counting towards the SLB even though it says they do.
Hi. I’ve just spent a load of latinum having upgraded Ops so I could upgrade Armoury and Treasury to get points on Advanced Development SLB. But no points registered. Can you advise please…?
one player i know upgraded the treasury and got the points
HINT SCOPELY...My internet connection is not the issue...its your game engine that's broke. PLEASE FIX.
Imac Mini platform the game is freezing/locking up on startup when the mission reminders appear. No way to turn this off either because you cant reach the settings menu before the game freezes/locks up.
Game has to then be Force Quit in order to shut it down on imac mini platform
So that's optical diodes and Ore that I've now spent and not scored for the SLB ....
upgraded my treasury and spent optical diodes, no scoring for advanced developement
Same
Early scoring did not work for the SLB, it will be addressed later this week by scopely, no tickets necessary.
If you've spent on a build in the past 30m, and did not score, what did you build?
Advanced Developments not scoring
treasury
later this week, after the event is completed and we don't get the SLB rewards? sounds like a ticket still needed to me
later this week, are you kiddng?
treasury and armory
Ticketing won't change anything, they're probably just going to close it, and slows down other issues that have not already been addressed. But sure, it's up to you.
They need to address the issue immediately or cancel the SLB
Scoring is fixed, it's just early builds that were not scoring. Those missing pts will be addressed soon.
If you can't play with those parameters, then skip the event if you want.
I don't expect that they'll pull it, it works now.
It's not early birds that were not scoring. Some people seem to be able to score while others couldn't.
exactly there were players showing on the lesderboard before I even did my upgrade
Im out 6200 unc 4* crystal. Any chance they will replace?
Why are you out crystal?
Because unc resources score too
It's ore only.
Fml nvm
Eu126, waves....it started but showed no red dots to shoot and killed the core, cloaked hostiles?
Ore or crystal?
I leveled up two battle ships and didn't get any points for the ore I used.
but it must be for buildings only
too late... already submitted one... and totally not fair to those who spent and didn't get credit for it in the SLB
I've upgraded the treasury 3 times now and still 0 points.
did you do those after we were told it is fixed?
@dawn goblet when did scopely said it was fixed. Oh they haven’t yet.
It's fixed. Was fixed 1h10m ago.
No official announcement so it is not fixed
Sure, whatever. If you've performed an action that was supposed to score, but didn't, I'd like to hear the details.
Upgraded treasury diodes didn’t score. Also section 31 build didn’t score. S41
Did you upgrade those in the past 1h10m?
announce extra SLB, fail the start and not a single word from an official...scopely as its best
I haven’t tried any other speciality building until I see official announcement it is fixed
I just tried section 31 now it scored.
Lag lag lag. On PC, restating seems to help for a few minutes. Game Unplayable.
Also a lot of the TIME OUT ERROR.
Has nothing to do with my home internet. Everything else works fine. Streaming, VPN, etc etc.
Same. Game is basically unplayable at present
If the support team plays the game, they would see the same problem. Hmmm. So simple to see the pain we see.
This game will never be fixed. I'm quitting this month. Could imagine scopely making airplanes?
Simple. If there is lag and you keep adding more content, lag would get worse. Each time you add more content, we see the lag getting worse. Why is it so hard for you all to figure it out?
derevio on s30 is broken. no hostiles and then an error
Not fixed.. I spent more Ore and it did not score.. around 20mins ago
What building did you upgrade?
Keep being disconnected, had to restart twice to join an Armada, game is impossible to play right now
on server 96 FSEP-505 doesn't spawn. No nodes. Have was 3 warp tokens. Have submitted 3 tickets with no useful response.
Keep getting the loading circle of death, dose not pull up list of players in the Armadas and slow. Also got kicked out due to connection issue. Had to reboot a few times on Server 88
you are the guinea pig.....they dont test anything
I upgraded my facade during the special building upgrade event today and received no points for it
Refinery lv 55, lv 56
54 to 55 should have scored, but 55 to 56 only requires rare ore.
What is your current score?
Hostile hunt seems bugged, not counting armada for scoring
what armadas are you doing
Advanced development SLB not scoring. Upgrading from 38-39 and it's not registered the spend.
Have the same.... I see some people are on the SLB leaderboard - so it is scoring for someone....
I mean - i've spend optical diodes (Treasury upgrade)
i just attacked 2 assimlated cubes in Misalup and got no rewards for either. I am out 572 directives, or whatever they are called. FIX THIS GAME
messages go instantly to inventory. You will not see it in cargo. So compare value before and after attack (of messages)
really? they should tell you that, ill go check
tested myself yesterday 😄
yep thats what happend thanks for the help
ffs - i did enter this channel to get help with event not scoring and in result i am the one giving help - nice 🤣
Cross server scammers
72 hours would be most unfortunate in terms of 44h event 🤣
Btw. did ANYONE, at ANY point in time reported a ticket and did not saw message: "Kindly note that we are currently experiencing an increased volume of requests and the waiting time might reach up to 72 hours. We want to thank you for your understanding and patience."? 🙂
Because i did report like 20 things in history and it was always there (and the moment was various, start of arc, middle of arc, in between arcs, morning, noon, night - you name it :D)
9 days and counting for my ticket 🤨 I'd say they well exceeded the 72 hours
but how should it work?
Ops aren't included, mate. Only special stuff like the facade and the command center ( not Operations). Mine only scored after finishing the build.
Mine only scored after finishing the build.
🤦 maybe that is it
Here comes the zoom bug again just like every Sunday. Perhaps it has something to do with anomalous or swarm events? Please get it fixed and keep it fixed instead of bringing it back with a fix for something else.
An other day without anomalies showing in FSEP 505. Long loading, resulting with this error msg. - server 96
did like 8 levels on the facade, nothing scored. scopely incompetance as per usual
Ok - did not work for me ;D finished the Treasury. Still 0 points
They probably have a pack for that!
Scopely!! :makeitso:
Dead game. No support what ever.
Support is sleeping. It is 2 AM in India 🤣
Treasury 2x and nada
Server 61, attempting to start a formada has this error:
whats with the rod expenditures in FT?! thats beyond inflation rates just to install one at Tier 3! Forget exchanges
SERVER 96
still getting disconnection errors, asking me to check my perfectly stable internet connection. you blame my internet, instead of yer shoddy programming...nice.
Server 145 experiencing same issues with waves as they are even now abruptly stopping mid wave and all players ejected
Still experiencing frequent server drops on 037 Briarpatch. During but not limited to Waves, armadas, Territory Capture.
brig ninety here, long time ignorer first time writer. i have a monaveen stuck for going on four days, no response from supportand absolutely no scoring in the build event.
How can the message system be abused like this?
looks like they have a memory leak - “high memory” at bottom. Lots of these have same. eventually things crash and frees up memory until leak fills it again…
Not sure why my ships were marked destroyed but it makes it tough to complete solo madas when they can't join. They came up destroyed after I used Titan support.
@earnest crest . Please cancel this event. Materials used per event description not scoring. Can’t rank. Unfair advantage to other players.
It was fixed after 40m, scores fine now.
@earnest crest i have leveled my treasury twice with no score
Just hit repair, it won't take any rss from you
Still wouldn't let me join my armada but I was able to send them home. They kept going back into destroyed state if I tried doing anything else.
Upgraded the treasury, sub space and command centre...got 0 points....can you fix this please? I would like to compete
Fixing it 40m after most players have already spent the currency to compete and didn't score.... that seems fair 😕
It's not fair yet, but it will be when scopely takes care of the non-scoring issue. But right now, the event scores everything.
OK, thanks for getting back to me. I appreciate your time.
Anybody else seeing a defeat in 🌊 when the station still has hull left?
all the time but it is definitely dead when that happens
Error 5 haunts
@earnest crest im new to this whole thing but is there a better place that i can get resolution for a stuck ship? I've lost four days of mona loop and my voyager crew and havent heard hide nor hair from support.
<@&509690795536941056> any news on when you finish wave 10 and it pops up with wave 9/10 complete and shorts you credits?
like 7th time now, its getting old
So you're saying they'll get us on the SLB or at least calculate where we would've been and award us the SLB rewards?
You can try the stuck ship procedure detailed in #👽-how-to-contact-support or trying short, one-word answers with the bot.
When is the refinery going to be fixed so it rewards appropriately? Spending 75K in mats to get zero or 7 or 11 uncommon mats is ridiculous.
They will enact a plan that will make the current situation more fair than it is now. What they do is up to them.
When are you guys going to fix the stuck/lock out on QTrials? I’ve been locked out for nearly two months
Have you created a ticket with CS yet?
Repeatedly
What has their response been?
Scopely, stop lying there are no TACTICAL CORES in this pack.
My GF account has attempted to switch servers in game... but now she is getting this error repeatedly and we are uncertain how to get it corrected....
Umm, Borg cube now only charging 7-10% no matter what reds are hit. Wt.h?????
@pulsar sable take that back to dealer and use warranty!!
Guess it's going in the mothball pit. Homey ain't playin' dat game!
Don't have time for a 12hr Borg Cube run just for one refine. Your game is turning into literal garbage!!!
Yeah this is complete BS. Our G5 players are carrying our mid to lower OPS players through these and finishing ALL 10 waves, and everyone gets the nonsense "9/10" screen, when there is clearly health remaining on the defense.
Yet another garbage game mechanic pushed out by their garbage programmers, soon to be defended by garbage content creators, and ignored by garbage customer support.
I'm starting to see a pattern.
Can someone explain Scopely logic here please???
If I'm not getting FC shards why bother putting it there in the first place.
You should be getting FC Dust, I believe it is just a graphical bug. Write down your FC Dust total and next time that comes up see if the total changes to confirm.
I'll do that.
But for the amount of graphical glitches this game produces...hard to tell the real from the glitch...lol.
Any resolution for the error 5s yet?? Done all updates. Lost days of proper game play time. Only doing daily waves from freeze ups
There is no resolution. Error 5 haunts.
Ghost in the machine .. awesome 🖖
EU401 still broken, missing daily missions, no exo comps for all those 16+, missing field training, no leaderborads. Can we get any acknowledgment on these sever wide issues on EU401? Even if it's just to say we know but we cant fix it right now? We just want to know that the issues are known.
Server 8, getting a lot of empty container messages when switching between tabs. I am on the latest update.
@umbral nexus Yesterday I upgraded the treasury three times from 58 to 61 and the S31 building once from 40 to 41 and still didn't get any points
Well this is new
Spent optical diodes upgrading treasurey to level 39 and it's not scored in the SLB.
Is that because you levelled it up and now the beam needs more to charge it?
so bugsnag crap are coming from scopely ... though i aked them in the past and they denied it. NullReferenceException: Object reference not set to an instance of an object. at BugsnagUnity.Bugsnag.set_Context (System.String value) [0x00000] in <00000000000000000000000000000000>:0
EU401 still broken, missing daily missions so no one can complete daily goals, no exo comps for all those 16+, missing field trainings, no leaderborads. Can we get any acknowledgment on these sever wide issues on EU401? Even if it's just to say we know but we cant fix it right now?
Today, every person on our server received spam with this garbage. why Scopely allows to use private chat for accounts below level 15 (pvp activity start zone)?
So where do we access an event list when the News channel in the base isn’t showing anything?
I got a mantis through the event store but my daily gifts are still giving me venom instead of beacons, 2 tickets and an email to support but no one is answering to help
Could be that you have the max amount of beacons so it then gives you venom until you've used a few
i have zero
You'll need to wait for CS to get to it. How old is your ticket?
Over a week for the first one
and it just gets worser is this day 4 or day five now? everything else works perfectly fine except this game
Just unlocked the Monaveen and I can’t fly it to one of the TX class systems. When I try, the ship icon goes through the warp charge-up countdown, then gets the idle “ZZ” and I can’t do anything with it. Upon restart, the ship is back in dock. Nonsuch is the system causing the issue currently. Seems to work ok when I fly to Maelruan. Haven’t tried any other system yet.
My mouse and keyboard also no longer work on the MAC after the update.
Is there any news on this yet?
Can't load my game on my android, gets stuck at 35% or 76%, seems to load fine over wifi
Stalling at 35% suggests a vpn issue. I'd disable it if you're using one. Otherwise, try rebooting the router.
FSEP-505 has been down for two weeks on server 96.
You can kill ships but no nodes for mining anomaly samples
wtg scopely! Just got the relentess assault on my valdore... Click it and get this comment lol
The game still crashes about every three to five mins on iPhone and every 4 to 8 mins on PC. Peek world error, check my internet connection, purple nodes, attack button not working, ships that don't move through the systems, still crashes for me during every wave defense, graphical bugs out the wazoo.....Heres your bug update Scopley.....not like you seem to care much anways.
I think #ItsWorkingAsIntended according to scopely. It’s all normal for them
Don't use a VPN, just normal mobile network, always worked fine until this past weekend
How to write to support? Any e-mail adress?
Try an option listed in #👽-how-to-contact-support
@umbral nexus. The game is becoming unplayably unstable. You guys really need to do something or you will finally kill your cash cow
@earnest crest
@earnest crest - can you help me with this ticket? #16368248. It has been closed. There was an info that there was error in some time frame and that "sorry gifts" will be send. That is great - but i have still 0 points....
I'm trying to finish my material spend before going to bed but the game is down... 😞
It's not late, and it's a current issue the CMs haven't gotten to addressing yet since it started on the weekend. The event's also still running. It can't be escalated. I'd wait for them to make an announcement, then you can decide if you still need a ticket.
1 Hour till event rest & now we have a server crash can we get this fixed ASAP @earnest crest
so 193 is down isnt it
APAC201 multiple people kicked and cannot log back in
195 is down also. Cannot login 😠
Cannot finish my events..what the heck is going on?!!
and its back
😭
insane many crashes now get your act together!
😪😱🙈
getting error code 5 every 15 sec using speedups result in game crash (131)
Error code 5, game crashed, on 2nd error code 5 are some information about it? ... New error code 2
168 same
sort your fracking wave rubbish out
Everybody enjoing the new and Fancy "Crash and Error-Simultaor" ™ by Scopely
erro 5 connection lost remove the waves from game cmopo wevery one for horrided arc
macos client latest version after macos 14.2 update only full screen playable ? no input is taken. reinstalled, repaired, nothing.. any1 else having same issue ?
EU-172 just went down?!?
Game keeps crashing!!!
error 5 permanently
sort you fracke up game scopey
Can`t log in and go ingame.. Error 5
Love when they gaslight you saying it's your internet connection 😒
in wave 114 remove waves there fracked
Cant find anything in game that works 🤪
in different networks - connection lost and restart - not able to do sth
Scopely, it’s been long over 72 hours. My reference number is #16151447. This glitch happens a lot and it’s not a known glitch.
remove waves!!!!
For supposedly fixing performance issues and lag , these have gotten far worst then they ever been in the 5yrs of the game. I’m still waiting on it to acknowledge my claiming my crystal, this is one of the reasons I know stuff I claim I ain’t getting because it winds up lost in limbo
error 5 on Server 38
non of this as bad as this before wave fracked up the server
Game kicks we all few second telling no internet connection.
but connection is fine
after starting a wave and no reconnecting possible 👍 Server 184
Same here server 61
soi boot the waves
Several Issues on 107...
same, error 5 or connection reset for nearly any action, speedup, ship upgrade, officer change ....
Same on server 159
@earnest crest @lethal sorrel
in wave if so pertion to have wave removed and compo for all !
<@&509691205798592532> pls raise, heavy issues all servers
basically unplayable
Server 109 cannot log in
Game is broken this last week or so.. been enjoying others games. Is it time to quit?
same.. It was fine an hour ago.. I collected myu dailys Im glad I at least got a 12 hour shield up
sine to rmeove waves
same error 5
Server 155 error code 5, nothing is working
URGENT This error bug is messing with riker event
Es nervt nur noch 🤬
Pyčo jebat skopely do uchy ty buzny jedny vyjebaný 😂😂🤣🤣🤣🤣🤣
worst time for this joke scope
if connected - every action leads to a new disconnect with failure 2
Hard to push building upgrades when the game won’t load
remove the waves compo for all lets all post
S156 same issue
@real eagle @thick pike @topaz aurora @real eagle pls do s.th. game crashing constantly
Games broke.. just as everyone getting ready to spend material..
try to do armada🤣
Once again,
After all the connection resets
here we go again!
I just had the same problem with half of the refineries and after checking, I did not have the crystal and ore 4*, gas 3* and I had the problem with a materials chest from the Bajoran faction
I guess I can sit on it then🚽
Looks like I can't free Will
Error Code 5..............again. Scopely staff definitely doesn't generalized and learn from experience lol
@umbral nexus get your peace shields out.
same for eu400 ^^
just got booted on server 97
Is this a good sign or a bad sign?
Seriously?
Can't log in on server 114 and when I can error 5
maybe they'll figure it out in the next 5 years since the first 5 taught them nothing
Would be nice to be able to login
scopely broke stuff again imagine that
S84 just crashed good job. How am i supposed to be able finish dailies if this game keeps crashing
Game just wrecked my epic solo armada. I’m out a rito buff, 2 epic cloaks (cost of 80 tets), and a 500 epic directives because it started crashing so hard and I could barely get my ships in — no time to finish all my buffs.
surprise incursions!
121 is the same
Cant log in now!
Mine is server 149
Now stupid tower defense bug
Trying to finish events and crashing
me at 143 game loading stand still on 91%
death. taxes. error code 5 😆
error 5 on server 90 over and over
think some service has gone down, authentically, I try to use accelerators and everything freezes and restarts...
now no login
@earnest crest
136 down
Error 5 again
it kills me when i try to repair
Did ya’ll really break the game right before the slb ends @umbral nexus
same for me
Fehlercode 5 ohne Ende (alle paar Sekunden) und für Pakete werden zwar die Credits abgezogen, den Inhalt bekommt man aber nicht!
Getting constant error 5 and then booted
Idk what he said, but whatever he said
Can't log on
Ha! Got in just long enough to throw a 12 hour peace shield up.
Disconnect on wave defense again, didn't they put up a hotfix for this the other day?
Christmas Turkey throwing a tantrum
same deal on phone vs pc
So the hamsters went on strike again
Getting multiple consecutive error messages - now can't log in at all. Server 8 is crashing!!!
prepare an other compensation chest this will take some time
I
20 min left on a officer slb and no one can log on
Stuck here can't get any further 104
Same here - UGH
WTG SCOPELY!!
Same
S172 same
i demand complete comp chest for server going down right before SLB ending
Is Scoplay by any chance still using AOL Dialup?
was doing solos with excoms spent
S92 the same it appears
Kicked out of 108, can’t log back in
😦
There will be cool avatar compensation 😂😂🤣🤣
Thanks Scopley. Unable to finish Wave Event and Daily
Kicked from 164, can't get back in
Servers completely screwed, kicked out of 157 now
best time for a game to shut down!
Server 131 down... I Can't finish spending recruitment event ☹️☹️☹️☹️ send us free shards, not dust!
The game is still getting screen freezing for 5 to 10 seconds every couple minutes and disconnects randomly. And lags out pretty bad during waves!! Eu 155
Got kicked out of the game, namely „no internet connection“. Internet runs perfectly well at 60 Mbps. All this with 2 ships in hazard systems, 15 bio. repair bill 😡
One of my alliance mates popped a build efficiency alliance exocomp just before the trouble started. It will go to waste now. Server 152.
Looks like all servers are down scopley did it again
Server seems to be down or can't get in and leaderboard is finishing...WTF. Server 51
S100 down, looks like Scoply started maintenance on numerous servers?
Official video for Fall Out Boy “Sugar, We’re Goin Down” from the 2005 album, From Under the Cork Tree.
Listen to Fall Out Boy: https://Stream.lnk.to/FOB
Watch more videos by Fall Out Boy: https://FallOutBoy.lnk.to/Socials/youtube
New album ‘So Much (for) Stardust’ OUT NOW: https://falloutboy.lnk.to/somuchforstardust
So Much for (Tour) Dust ...
What is going on with the login server and all the crashes, are we getting screwed on the SLB's again!
What’s going on? I’m not able to log in. Clicking “Retry” immediately pops up the same message. Why even tease us with a retry button that doesn’t do anything?
Same in 110 
Game down
waves are bad remove them
Seems to be shutting down over and over.
typical scopely
Please extend advanced developments slb another day
155
we should all get a riker
Got same server message
error is finally evolved 😄
LIES!!! (**This chart) S96 is experiencing issues now as well....
all servers affected apparently. EU down too
Can't log in 😭 server 126
Yay.. s65 booted.
what website is that?
EU 158 down
why is there no update what is going on and how long it will take....?
As far as it goes
all devs sleeping typical
This shows server 51 as green and I can tell you it isn't
I sense... slo mo coming Lol
131 can't log in
96 got kicked out cant log back in
@umbral nexus Can’t log in
same EU143
You've finally managed to deal the killing blow to the game.
Was kicked out of the game and now I can no longer log in. I get an error message server 108
same thing on server 109
This game has gone from bad to worse since the release of the wave defense!!
<@&509690795536941056> any update related to current issue?
38...
Kicked from 118
S130 down.. crashed out and no login 😢
Unable to login, 20min before end of SLB....
Can't log in on 86 either. Was just getting ready to do my daily wave. This sux
Someone tripped over the Ethernet cable
Server 114 can't log in, stuck at 91% AGAINNNNNNNNNNNNNNNN
Cant Login
S131 also produce error5 and login isn’t possible
Server EU164 crashed
The JR Devs pushed code again
oh no back to level 1.... what is happening?.....
Why are scopley making star trek a joke name
really sever 33
167 down too
wtf is going on .. got kicked off and can not log back in .. says connection issues what backend stuff got screwed up this time
Yeah it is widespread and we're f*** for leaderboard
was collecting exborg dailies - probably lost it all
Game unplayable have restarted multiple times
get to that point close the clainet
@umbral nexus @viscid cloud think is time to gift 30 days monthly chest this time. Not 7 days
109 error 5 and logo impossible... 😠😠
They didn't pay the bill
I bet the whalez get in first for slb winning 🤣🤣
2 moth cmpo
Imagine the USS Enterprise with computers coded by this company, every jump to warp would be russian roulette
Maybe we get a 100 lat compensation chest🤣
I’m still waiting on my claimed materials to show up, all of my materials I claim just go grey like so above and I just sit here waiting on all the materials claimed to go through it’s slower then going shopping further holidays
Scopely have scopelied it again
In English
Too many players try to connect
we'll be lucky 🤣
nice revenue cut off tho 😄
or a free ship of our choice
they deployed on virus on the servers? besides the one that was already running?... omg
Given the price of the game, this is unacceptable. Hire real programmers, dammit!
I guess I don't get to unlock Riker 🤷 😕
back in but am staying the hell away form waves
Time for a new game code instead of constantly writing the old code more broken 😂
hey, don't knock it, may save my Riker unlock 😄
@umbral nexus I would like to inform you that while doing a rare armada your magnificent game crashed again and I cannot login, I will demand my credits back!
Scopely give the hamster more food
they have been hacked....? what information was leaked?
Our server is offline too😑
Not going for the leaderboard just the sms lol
mybe if we all stop payin , they would find a reason to fix it all ?
This says our server is up. 🤣 https://stfc.2c.fyi/
Unofficial STFC Status Page
notlikey some eles will play
pc client is toast, mobile version is running
51 is having issues as well
Mobile is not running for me
168 starts to work again
but once wave fnished i got back in so its waves that need removing from game 2 moth compo
So new incoming ship, mines and Armada???
It's shift change for the hamsters. give them a few minutes to get them all swapped out with the next shift and to get the next shift running at top speed
I think one of them died
guys,is the news channel ,in your base working?
