👾-bug-reporting

[tough jungle]

EU126 Android Formada loot not dropping correctly again

[odd totem]

Dam! This thing is next to useless!

[worldly sluice]

Time for a 2month shutdown till they fix everything permanently!!!!

[willow verge]

I purchased a syndicate pack on Sunday. I never got the syndicate points from it, as it would have put me up to level 25. I put in a ticket for help on Sunday, but still haven’t heard anything back, from anyone!!

[native oyster]

Why is the bug not fixed where everything is superimposed .. come on sort it out

[shut urchin]

FYI

it seems that the link to "Karppinen" from the galaxy screen breaks frequently... i try to click on that system and it doesnt work, while clicking on Exchange Gamma or others work fine... and going to the Galaxy System Search will allow me to get to Karppinen just fine even when the galaxy screen wont let me click to enter that system. 😦

It's also important to note that clicking a link from chat to the armada Ive formed in Karppinen works fine... just not the circle on the Galaxy may for this system (when its broken)... The only solution is to restart the game when this happens to correct the failing link on ththe galaxy map.

[glass elk]

And stop 😡 using the refinery is a risk... lost minerals

[dusky juniper]

Just trying to do a take over and it’s unplayable 🤬🤬🤬🤬🤬🤬🤬🤬

Dont even know where are my ships !? At the base or in the system i am attacking ?? Need to reload x 1000 ! Shame 🤬🤬🤬

[lean marsh]

Any idea when the “latency” issues will be resolved? Server drops every two minutes, slow motion ship, graphics overlap and other issues are frustrating to say the least.

[honest ingot]

Is anyone - ANYONE - from Scopely going to address the concerns of players posting game issues here? It's been over 4hrs of people posting bug after bug since a Mod replied. The game is practically unplayable and we need a legitimate timeline on some kind of fix.

[turbid ledge]

I ran the update for my Android tablet & it seems to have fixed that chat problem...

[honest ingot]

Sadly, I have no available updates

[leaden bison]

Cannot log into the PC version. Gets to 95ish% and then a STFC logo splash pops up and closes game window back to "start game" window.

Opens on Android phone.

[analog mountain]

Gamma without armada nodes

[long egret]

Officer preset bug as reappeared. When you get a new preset and set it with officers the last one in the list is emptied

[hollow knot]

This collection just keeps repeating, and repeating. Does it on my android phone, desktop pc, and laptop

[stuck gale]

Game is unplayable four about 3 days now. I get no more than a min or so...

Events show as empty

[thin birch]

Ok the last "fix" you guys did created more glitches

[pallid pelican]

No update in the galaxy store??

[thin birch]

I checked last night before I went to bed and there was nothing in the Google Store, I'll check it now.. Yeah there was an update 👍

[regal juniper]

Update in store.
As for lag when has that ever been fixed

[honest ingot]

As I replied to someone earlier, no updates available in my store

[regal juniper]

Hmm OK it dropped after maintenance earlier today

[honest ingot]

Lucky you, I guess 😂

[regal juniper]

Guessing ios... So probably back to how it was b4 last update

[pallid pelican]

Google store yes. Galaxy store no

[jolly radish]

Hi, don't know if this is the right channel, tried to create two armadas and game dissolved those without reason and all participants were there

[stuck gale]

Same problem here, server 54

[earnest crest]

You can contact CS and request a reimbursement of your lost directives. #👽-how-to-contact-support
It's not clear to me what the cause of failure-to-battle armadas is, but some are bugged, they have no hp bars, and I'd avoid those.

[polar thorn]

System is freezing on screens. For example check officers and you cannot return to previous screen. Check artifacts and same result.

[nimble solstice]

Same problem here, server 17 👋

[rotund mulch]

server us98 Card, lvl27 armadas not responing.

[willow lantern]

Still.

[tawny sigil]

I'm missing the final emporium event. Anyone else missing it too?

[scarlet cypress]

did you place in the top 25 of one of the previous 3?

[fluid tinsel]

It has been completely hectic since latest update. My game on EU162 is almost unplayable. The lag is really bad entering a system for example. Sometimes takes a min or two for chat to appear in AC etc so if anything game has gotten worse since update for me using both PC and Android.

[tawny sigil]

That was a requirement? They didn't say that in the event news.... They really should have. I had no idea. I would have spent in one of them

[twilit frigate]

rare formada battle logs are randomly not ouputting to csv...again. save dialog comes up but file isn't created

[hidden lily]

Formations bugged. Everytime we complete a set when it reappear says we can't do it cause all formation armadas aren't present. 👏👏👏 Good job Scopley another bugged event.

[twilit frigate]

yeah it's that 4/3 one screwing it up. same bug since they created them, still not fixed

[hidden lily]

Of course it's not. Scopley doesn't fix anything they patch things. I swear there must be 50,000 patches and like 2 fixes.

[twilit frigate]

I know it's a wild concept but when so much activity involves armadas of various flavors maybe there should be some focus on making sure armadas are rock-solid, eh? not hit and miss?

[native oyster]

nice we started 2 legs and the 3rd is bugged, very cool

[cosmic cradle]

it was in the description of every previous emporium event.

[unborn steeple]

Anyone having issues with Janeway mining event filling up when attacking hostiles? And my event was already half completed when I logged on today, when I haven’t done any mining since the event started.

I only mention it because I didn’t receive half the chaos tokens that were meant to be rewarded for the event.

[hoary temple]

Just stop paying for a month boys&girls... Trust me, they will hear that!

[unborn steeple]

Or just don’t pay at all 🤷🏻‍♂️ 🤣

[buoyant berry]

System Dijor'joh Formation Armada 3/3 still has this error.

[naive thorn]

I don't even want to how how this Happened.

[polar orbit]

Sigh. This is my AC window.

[severe cove]

Reload is only way out is game updated mine hasn't done it much after the update

[polar orbit]

Same, but this is probably the 10th time I have had to reload it for this reason today

[lethal inlet]

Could we stop seeing items in the store which are already unlocked?

[severe cove]

Never

[runic falcon]

https://tenor.com/view/whack-a-mole-cute-cat-funny-gif-14926253

[cerulean knot]

Fix the mining node not resetting when I get off it right away!!!

[hidden lily]

My game launcher has told me I have played this game 4600% more than last week. So typically I pop on about 3-5x a day, you do the math that's like nearly 2000 log ins this week due to all the poor coding.

[thorny meteor]

day 5 of 0/8 Ancient Beacons for the Mantis, only gives out 100 venom.

[dense crescent]

Sooooo, when are we gonna have armadas spawning in Exchange Delta again, hmm? The apex event is a pain in the behind already as it is, now with a whole system missing it is even more of a drag.... fix it already 😡

[zenith tapir]

What did they do during matainence yesterday, game is totally unplayable

[fervent rune]

The patch to fix the graphic overlay issue didn’t work. Try again.

[remote saffron]

I've done the silverblood thing but not had the pack turn up in my Voyager refinery, ticket?

[honest adder]

Restart client? That’s what worked for me, then the pip took ages to go away

[remote saffron]

Restarted twice and cleared locals it still didn't work

[rigid granite]

since yesterday update i have played 30 min and app crashed 2 times on Iphone 13
also since last nigth i have issue with chat not working or chat disapearing when moving to lanscape chat.

[tawny sigil]

Oh. I never looked in any of the first 3 because I only planned on running in the last one as per the schedule. It should have been mentioned there too as a 'must have participated ' event. I hope I'm not missing out on big rewards.

[sonic parrot]

Showed up in mine. Thanks for lettme know where to look. For some reason I thought it was going to be in the chest that dropped, not in the refinery.

[remote saffron]

Glad I could help 😄 Mines still missing in action

[regal juniper]

Don't use landscape chat and just play chats overrated

Use voip to communicate if you have to

You'd think they would've updated the chat system by now it's only ancient

Only time I am allowed to use chat is as workaround for zoom bug

Which is caused by lag

[wintry umbra]

Did the update. Sth. Went wrong...

[regal juniper]

Your on ios, basicly last update yesterday rolled back all platforms to b4 the update which messed everything up.
They still working on ios issue since their last attempt failed. Abd next attempt should just rollout to ios... Sometime soon hopefully

[topaz cave]

I just purchased a package for 19.99 for Battle pass tokens... It showed 200 3 star gas, ore, and crystal. I received none of these at all... Please remedy this immediately before I stop payment on this item.

This has happened to me too often to mention. Never again!

[fleet orbit]

Exchange armadas missing in Exchange Delta on 181 as well

[topaz cave]

Won't let me post on suggestions?

Refusing to fix the glitch on the Separatist D3 is horrible of you considering I purchased the thing expecting to be able to cloak it. No truth in advertising... You even still have the eye with a line through it displayed on the description... What a joke! Where's my stuff people... I just spent 19.99 more this morning and didn't receive my 200 3star ore, crystal and gas that was supposed to come with the package... I said I will stop payment through Visa if you don't fix it now and I mean it.

It might be time to Answer Me Please

[lethal sorrel]

if you've made a payment and not received the items, you'll have to contact CS

Noone here can help with that side of things

[topaz cave]

How does one contact CS?

[lethal sorrel]

#👽-how-to-contact-support

several options

for this, you might find email more suitable than ingame or through the chat bot

just make sure you include all details, nice and clearly including playerids / receipts / etc

[topaz cave]

BTW you can help with fixing the Separatist D3 cloaking issue... Now that seems to be an issue for you.

[lethal sorrel]

If you purchased from the web store, sometimes things take a bit to come through (annoyingly), think I've waited 30 minutes before, but equally, sometimes you never see the popup flash of "Hey, you got stuff"

I think it's by design that the red one doesn't have cloak? I think it had it originally, but then didn't... do you have the regular D3 cloak unlocked?

[topaz cave]

Yes I do. And that's why I was stupid enough to buy it.

[lethal sorrel]

Asking what the history on that one was, I never picked it up

[topaz cave]

It's about time someone is either going to fix it or be held accountable for the false advertising and the consequences of their actions.

[lethal sorrel]

Looks like it stopped cloaking back in November last year

Beyond that, no idea... most people blow past the usefullness of it early on and just use it as a collectors piece

I thnk even the hyjacked D3 has the cloak icon, but the cloak refit never worked for it

[thorn hatch]

Game app on ios both ipad and iphone crashes non-stop. Hard to play more then 5 minutes without restarting my app. My ios devices iphone 11 and ipar air 9. It is quite an irritation. Was hopeful app updates would help, but it has not.

[lethal sorrel]

Are you sure, 100% sure, that you've unlocked the D3 cloaking refit? And the ship is out of dock?
Someone has just checked for me and it looks like it works properly

[topaz cave]

Absolutely positive.

[icy gazelle]

👀

[lethal sorrel]

Like this?

[icy gazelle]

you have a regular d3 built and cloak unlocked?

[topaz cave]

No

I only have the Separatist D3, cloaking unlocked for the D3

Take a look

[tawny sinew]

This is special on levels I didn’t even know existed

[icy gazelle]

i'm not 100% sure how it works for red d3, mine gathers dust in the hangar, but i had built a regular d3 and unlocked cloaking refit for that, then the red d3 got it at the same time, then there was an issue where it went away for a couple of months then they fixed it

[topaz cave]

I just figured out that I owe you an apology... I thought that the d3 cloaking was unlocked and it wasn't. The Relentless assault was unlocked and I had the two mixed up.

[floral rain]

when "dynamic" nodes respawn in mixed systems, the display has a fair chance to be wrong. even clicking on a node the information might be wrong. the true type of the node is only revealed when a ship starts mining. this type of nodes are more an annoyance than something useful. i'd get rid of them and have the node type stay static in mixed systems.

[pliant talon]

I have been losing tokens from the amalgam for the second day in a row, I don’t know where they are, please look.

according to my calculations 2000 is not enough

[lethal sorrel]

honestly, that's how it plays out in most cases, thank you for that though 🙂

[topaz cave]

I admit when I'm wrong just as loudly as I gripe when I'm right. LOL

[smoky tulip]

hi! "15 Min +250% Vi'dar Loot" exocomp does not work with talios. Talios not Vi'dar?

[tawny sinew]

ViDar = Vidar
Talios = Talios.

[lethal sorrel]

Talios exos are in the expansion cube armadsd

[wild briar]

I got no score on the meta even though i completed an sms, anyone else got this?

[craggy raven]

🤦‍♂️😂

[woven wasp]

How long does it take for CS to get a ship unstuck? It’s been 48 hour since first submitting the ticket….

[spring aurora]

My last ticket was 9 days wait time. Response was last monday. I wish you all the best.

[woven wasp]

Thanks. I’m just wanting it fixed before next incursion because my base is in TC. This is a lesson learned to ALWAYS leave my base in systems 19 and lower….

[lethal sorrel]

Did you email or go through the bot, and did you answer the bot in one word answers?

most stuck ship issues they get done within an hour or two if you go through the tribbleshoot bot in game or on the webpage

[gusty totem]

FIX THE GAME PLEASE!!!

[ashen zinc]

I'm still not getting my points for field training 🤔 it's been over a month now and I've mentioned it several times now! Will someone please, please, please 🙏 check into it for me 🙏 thanks 👍

[woven wasp]

Went through the bot. I wasn’t aware of the one word answers. Will do that next time.

[faint rose]

I'm on day 5 🙂

[lethal sorrel]

That's... odd. - Contacted CS about it (and absolutely don't have beacons for the systems in inventory?)

[faint rose]

yes. apparently there's a problem with people that hacve gotten the Mantis this event run. i just got 10 tokens as a temporary fix, while they investigate.

but it's being worked on 🥳

[gusty totem]

Anything else stopped full focus on that problem for sure 😆

[tardy fern]

CONSTANT CONSTANT CRASHES!!
A lot happen when crewing or upgrading ships.
I get these inescapable half loaded screens almost every time I upgrade a tier component

[pseudo pewter]

Day 3, no word from support yet

This has to be a bug. Q would never stand behind a mere mortal

[kindred tide]

Question: where is the item emporium final event that startet at 23rd? It is not in my ingame event list!

[cosmic cradle]

it only appears if you reached the top 25 in one of the pervious ones, those were preliminaries and the current one is the final.

[kindred tide]

Really???😳

[potent solstice]

menue freez loading bug, overlayer bug. When will it be fixed withing the promissed week?

[faint rose]

hang in there ! they'll get there eventually 🙂

[sudden shoal]

Don't think it's supposed to look like this

[tardy fern]

soooooo sick of the bad programming!!

2nd time today

[remote stirrup]

after completing the ticket event for machine my BP event quit scoring

[still fossil]

What is this? Getting this error trying to call formadas while an active slb is running. Have 7 more to call but can't. And yes I reloaded, cleared loc, etc

[torn drum]

Same ship but other max level. In almost same time.

In the battlelog, it only showed me the maximum level 10, but I can level 15. It may not be obvious from the first photo. But xp was added but I had full cargo so I flew back anyway.

[leaden bison]

fixed: I had to reboot windoze and it fixed the log in issue

[worthy plank]

Hello, I just scrapped a Stella but did not get the reward for it, and so I can't build it again

[native oyster]

FC slb not recording skill points spent

[drifting kite]

The issues still exists

[edgy latch]

All ships are showing around a 10-20% power drop👿

[prime juniper]

So basically, 3 armadas spawned on the top node (you can swap using the white arrow), 2 armadas in the bottom node and only 1 in the left node. Amazing.

[potent solstice]

Announce ui loading bug patch time please

[azure bear]

Still no response? This is unacceptable.

[tardy fern]

third time today

[marble epoch]

Game is practically unplayable today. Constantly overlaying multiple screens, can't post in GC, AC or PM. Blank events tab, blank screens. I give up.

[random socket]

So will those of is still missing these points ever get them?

Sent two tickets to support, still haven't heard back.

@umbral nexus @viscid cloud

[leaden pollen]

Various armadas are not respawning on EU SERVER 184. Examples are the Borg solos in the lvl 42 system and also 2 systems of eclipse armadas are not respawning

[gusty crest]

thats been happening for about a month

[leaden pollen]

Just reposting it. I seem to be lucky that Borg solo’s I do aren’t affected…

[native oyster]

Server US-56; PC version; prime.exe utilizes 100% of GPU during load and entry to game. Unplayable until after either a game restart or an OS restart. No other game impacted, only happens with STFC / prime.exe launcher. Eventually degrades and issue repeats.

[bright stag]

No Card. Armada since a week now on server 108. Already reported since a week.

[ivory geyser]

Bit of a visual glitch. I got the right number of shards but it showed me as having 8 when I had 78

[tribal portal]

Hey, why don't I get the event Item Emporium Final - SLB (Level 10+ Solo Leaderboard)
August 23-27 ? Do I have to much currency?

[regal juniper]

Did you do emporium qualifiers?

[tribal portal]

What qualifiers?

[regal juniper]

And place top 25 in any of the 3

[tribal portal]

I think I did 2 of 3 from the previous ones below top25

[regal juniper]

Go to your station news board, event calender read description of emporium events 1 to 3 and the final.

The final only shows up to those that placed top 25 in any of the previous 3 slb emporium events

Just chance to place for high shards and a frame..

You can still spend event loot in store

[tribal portal]

Well yeah so it is. This event series doesn't match with my event store playstyle...

[regal juniper]

Well those were riles for final, I know bit of a pain... Still no worries

[tribal portal]

I'll wanna see how much currency I got, before I decide what I buy from the store. I don't wanna get stuck on an officer between tiers for example...

Or getting 90% of the shards of a weapon skin which isn't in the store next time...

[tawny hill]

Im having issues i can not do in game messaging and i can only collect chests through the store when i try in game collection im seeing all the chests and my base at the same time

[tender forge]

@umbral nexus @viscid cloud What happened here even though I finished the Doctors challenge I never got the point for it now I won't be able to complete the event

[jade tulip]

I don't know why it is so buggy since the last update every now and then the game is freezing, which is very strange but it would be good if they could analyze what part of the updates are really affecting and try to improve the truth is that this has been the worst arc with more errors than I play so far this year

[tender forge]

@jade tulip agreed I hope they put out a small comp of nanoprobes or special transwarp tokens because I lost 3 finishing the event.

Though I got the Vi'dar, Meridian, Disco, D'vor, Janeway, Paris, Torres, Kim, 7/9, Neelix, and managed to get to Lv 13 for syndicate 😁

[jade tulip]

I doubt it, I wrote them a ticket to solve a problem with the battle pass rewards and they didn't fix it so the most I can ask is that at least if they deign to do it, they fix it because the game freezes all the time.

[tender forge]

Ah well there goes 3 transwarp tokens

😞

[violet bear]

Running an armada with only Realta results in the armada canceling and the directives lost

[elfin storm]

I'm not getting credit for cleaning on Federation credits and I'm also not getting still not getting credit for crystal

[pine cargo]

@earnest crest I’m. Issing the ITEM EMPORIUM FINAL. Supposed to be a SLB leader board. Other players in my alliance have it I do not. Server 195

[earnest crest]

The final requires qualifying to get the event. You had to place top25 in one of the 3 qualifiers that ran earlier this month.

[pine cargo]

When sew you going to fix or compensate the 60% of the server that was not able to compete in the Realta final. Who qualified in 1st place 🥇 but missed the final because you didn’t have a ticket system. You ran it only once at a time when 60% of the server was sleeping.

[misty coyote]

Resistance bounties failed to go through, lost connection,lost 3k worth of rewards

[zinc blaze]

More game in my bug

Y no quiere pelear con otros enemigos

[fallow sage]

In the chaotic event shop I was able to change some in Kelvin bps, bought 14 and since yesterday the Kelvin bps disappeared, is that a glitch? Is the Kelvin coming back?

[runic falcon]

Please, please, please fix the officer presets. Its pointless having 9 when 2 of them disappear at random. Have tried all of the suggested work arounds and none of them offer a permenant solution, only temporary as I then log in the next day and 2 have disappeared again.

[scarlet cypress]

presumably the kelvin is like the k'tinga and has "limit 15" at the top

[fallow sage]

Hmm i didn’t see that, makes sense. Thanks 🙏

[gusty totem]

Fix the game!!!

[regal juniper]

You understood qualifying for realtas, but not emporium king final.

Realta final was advertised at a specific time with duration.
You didn't miss much

[pine cargo]

Even that was a joke. Bad communication. Unclear requirements. Poorly conceived events.

I understood but only now. Same@goes for most of the alliance. 90% qualified didn’t even realize they qualified. Some of them said they didn’t even qualify but they got the event anyway. 25% didn’t even know about it.

[pine cargo]

30,000 credits is a lot. The point is why would you schedule a final on a server at a time where 60% of the server is sleeping?

[regal juniper]

Still it's not a bug just poor event, but you made qualifiers which were on hour every 2 hours for 5 mins.

How is it a bug if it ran 1hour later than scheduled but on correct day and time and there were actually 1 final per system. Each having it's own slb.

Half people in final never saw qualify... So rather suspect yes... But can't guarantee as they may have quified in another system.

[pine cargo]

Agree it’s not a bug but I thought it was a bug when I first posted but people continue to respond so here we are

[placid hedge]

The level 31 rare formation armadas on server 80 just broke

[sinful marten]

I cant start formation armadas

[gritty orbit]

did u check out whether there's an update for the game? The issue might have been fixed with a new client update (on mobile versions).

[gritty orbit]

unfortunately there's not much news on the issue as far as I'm aware - it seems to have been improved over the past two weeks, and some formadas seem to work now, but it still occurs... Would be nice if Scopely could communicate some details about this particular problem.

[digital vale]

Formations are bugged

[floral bluff]

is there a known bug about not being able to export battlelogs from formation armadas?

[near orchid]

When are you ever going to fix the disappearing officer preset bug, I now have two useless slots.

[gritty orbit]

there have been reports about that one, yes. However, there was no precise way to repro the issue afaik - some suggested it happens with armadas, but that doesn't seem to be the cause (since it also works for others)

[tardy fern]

Not only am I crashing roughly once each 8 minutes, each and every time I try to upgrade a ship I get the inescapable half screen of doom. 1 star is too high a rating for this game lately.

[wintry shadow]

Whatever “fixes” they did recently seems to be zero sum. We’ve seen odd visual glitches come and go. We’ve seen app crashes replaced by the more cumbersome need to manually close and restart the app. Today, the iOS app seems to be right back where it was a week or so ago. I’ve been playing for 2 hours and 10 minutes. App has crashed 4 times. Sigh.

If anyone is reading - the iOS app most often crashes when swapping ships, accessing Bajoran faction store, accessing Q’s trials, accessing the Artifact building, and swapping system views.

[finite zephyr]

Seriously Scopely?

[serene pier]

🤬

[pseudo pewter]

Day 4 of not getting venom instead of beacons when I have no beacons

[thorny meteor]

7 days - cannot collect beacons. - 0/8 but I only get venom. opened a support ticket 7 days ago - no reply

[gritty orbit]

did u try to clean the localization cache (in game under general -> settings) and close all background apps? I'm aware that this is suboptimal and not a fix of the issue, but it seems to improve the situation with crashes for most players.

[gritty orbit]

check whether u installed the latest client update -- there was another patch-release the other day which was supposed to improve the situation with the overlay graphics

[acoustic dove]

Maxxed bajoran rep today, though rep purchase would go away, instead it increased the amount I'd receive towards... Nothing? Cause rep is maxxed 😂

[gritty orbit]

max rep is around 10 MIO - u can continue collecting until that limit, but it won't grant u any other benefits

it was changed/fixed years ago, but player feedback suggested they liked it the old way - hence, the change/fix was reverted again

[gusty totem]

it said yesterday that it is up to date and now I have an update available

[heady karma]

Both events are like this its not my internet

[stoic agate]

same Problem here. Only Retrieving

[keen geyser]

Several Event not loading after witching hour.

[umbral vale]

Please cancel Incursions. You are still having so many issues still not resolved. The lag alone has been hell during defenses in territory. Game crashes as well.

[dark olive]

All events in retrieving

[gritty orbit]

The issue with "retrieving" happens regularly - at a best guess due to sover load - just give it an hour and/or restart the client (maybe including resetting the localization cache in game) and it should be resolved

[umbral vale]

Scopely still owes all of us for the Battle Pass itself being broken at the start of the month, are they going to send compensation at any time? It's getting ridiculous.

[serene pier]

Led one leg of a rare formation armada (all 3 legs got defeated), but I haven't received any premium artefact tokens for it 🤬

[heady karma]

Its fixed now

[naive thorn]

press on a target usually takes several attempts, if it's accepted at all, chat still has occasions where it doesn't accept an entry, all too often zooming in or out seems to have a problem because a unknown/unidentified key press seems to be recorded in the screen somewhere.
The game may be more stable now but still fairly unplayable for some.

[stoic agate]

thx SirCala for Information

[heady karma]

One is mining

[orchid galleon]

Why is the game still, after 15 minutes after events reset, RETRIEVING event info??? shouldnt that be pulled out of server by the game CLIENT ???how long must we wait to know WHAT the events require to complete?
@viscid cloud can you ask Clay, the MANAGER of the group, responsible for smooth runs if this is his interpretation of smooth run?
@umbral nexus can you please ask Joe if this status of the game is really "ready for public" ???

[naive thorn]

Some are still having crashes even though they updated.

[heady karma]

Once your score it shows what the event is

Mining and away teams

[orchid galleon]

how do i know how to score? 😄

[heady karma]

Dumb luck

[gritty orbit]

i'm not working for Scopely and don't know their code base, but from my experience these things are caused by "server lag" and it's the fallback to display the text "Retrieving..." if it hasn't been able to get it in time from the server. While certainly it should behave better, just restarting the client and giving it a while after the daily cycle should resolve it.

[orchid galleon]

Thats new 🙂 its like trying to make 3D out of my notebook screen 😄

[gusty totem]

where is the store for this event?

restart didn't help

[lusty palm]

Yay not the only one missing the cleanup event loot

Shouldn't the main chat be just called bug central and have done with it

[gusty totem]

I would rather love that if game designers would look at this channel every day so they know what the players want to get fixed ASAP

[lusty palm]

@gusty totem sadly if scopley do look it isn't someone that cares about player happiness

[gusty totem]

yeah I know, they only care about the money nowdays

[lusty palm]

Yep as long as money is spent no change but higher players are slowly leaving due to the neverending bugs and new things to grind

[leaden pollen]

<@&509691205798592532> are you able to get an update on whether missing armadas are being looked at or not?

[naive thorn]

I'm more curious if the -new- Scopley even realizes this channel exists.

[thorn current]

rares don't give Premium artifact tokens.

[stoic coral]

I get booted within last 2 min of most armadas that I run or participate in. So frustrating as the boot up time is getting longer and longer

From game not the armada

[serene pier]

Since it only says 'by leading formation armadas' (which I did) it should! No exact specification there.

[unique pulsar]

I keep getting events to kill Eclipse hostiles. Sometimes every day, or even multiples a day. This must be a bug, right?

[analog mountain]

Cardassia: No Armada, fix it:

[regal juniper]

Rare refinery currency turn in or starting (leader) unc formation armada node and beating node.
1000 for lead against unc formation armada node.
180 per chest from rare formada loot refine

[regal juniper]

Far right

[gusty totem]

now it is there but it wasn't there if you take a look at the screenshots here @regal juniper

[regal juniper]

Patience

[keen geyser]

Intermittent white band also keeps re appearing. Lower left next to ship

[rugged cave]

thats the secret kill everything in the system weapon that we all want. But yours was a test since it was in galaxy mode

[rocky thistle]

I can't complete this mission until I find 1000 tribbles... The locate button takes me to my station. I don't know how to finish it. Is it a dead mission?

[scarlet cypress]

Ra'Taj or Hurgh'Maq both have trouble mining. you need to mine 1000 and then return that cargo to your station

[rocky thistle]

Thanks. 👍🖖

[keen plank]

Yeaaa, the stuck ship is back in the game🤮

[naive thorn]

I had to restart 3 times before it released my ship. (Twice)

[cerulean robin]

Can't claim Eurydices intel bundle as its not showing up Username paddy2k

[mint aspen]

Keep getting this over and over?

[still minnow]

Bumping my 3 month old bug report... Still happening and more often occurs when viewing multiple battle reports in sequence...

This also occurs on mobile client, to note https://cdn.discordapp.com/attachments/985224882239459358/1145140146283483318/Screenshot_20230825_003408_Star_Trek_Fleet_Command.jpg https://cdn.discordapp.com/attachments/985224882239459358/1145140146749055128/Screenshot_20230825_003412_Star_Trek_Fleet_Command.jpg

[ashen hazel]

Honestly the easiest fix for this bug would be to just run 3 challenge sms events tomorrow right? Then everyone can finish even with the first event not counting correctly.

[waxen hearth]

Dopely finest work

[fossil temple]

If i fill all 6 of my officer pre-sets, the next time i logon 1 of them is wiped at random!!!

[hidden lily]

Yeah that's something they patched, update wiped that and many other patches. They don't fix anything they just patch everything.

[dreamy charm]

Simple, but accurate

[polar orbit]

Set all of your crews and re save them starting from slot 1. Once they are all in in the order you want them, the disappearing one should go away

[craggy mantle]

Hello, on server 94 we were almost all day without armadas in Cardassia, they were made and did not reappear. Is this issue being addressed in general or is it specific to our server? Thanks

[waxen hearth]

Dopely finest work strikes yet again

[magic jasper]

I finished The Doctors SMS, but it is not showing up in the Voyager META or giving me credit for completing it. This SS was taken from the PC version of the game.

[solemn comet]

The pop ups cause a freeze delay they even sometimes lock up my game forcing me to restart it

[chrome hornet]

Hi. Ships always in fight after the end for 5 minutes.

[tidal cipher]

Should be last on the list to fix, but this visual bug is back

[worldly sluice]

Still not working

[regal niche]

Take a break for 2months and come back to get this ever other load! - working well and nothing changed I see

[normal pine]

nothing for this shows up in the event store or the buy store ?

[cosmic cradle]

every Friday there's an event for ops39 players where you have to defeat an epic armada with an epic ship(D4, enterprise, augur, or iss jellyfish).
if your server is relatively new they may not have activated the event yet, can take around half a year before they activate it.
the reward for this event is enough ascension tokens to get to ops40.

[solar patrol]

In the macOS client:

• When using the escape key to close the chat view an unprintable character is added at the cursor position
• In the galaxy and system views using a click-and-hold to drag the view results in delayed action that causes jumping and excessive movement

[vernal roost]

<@&509691205798592532> Can we get at least a 'bug report recieved' please regarding the missing Cardassian armadas on server 108?

[unreal warren]

Built the Mantis 3 days ago, when I collect the ships resources I just get Venom, no Ancient Beacons - 0/8 still

[faint rose]

Current fix for no beacon mantis bug: file ticket with CS, get 10 tokens, drop below 8, claim daily warp tokens. this worked for me.

[nimble solstice]

hey there fix please 😡

not loading

[tame lodge]

Not loving Scopely Support at the moment...

Help I'm receiving for Invaluable Asset issue is trying to help me get superhighways...

[desert smelt]

Ship stuck in combat yet again, help desk can take a week to reply. Pretty ridiculous

[orchid galleon]

use the menu: stuck ship, it wil free it in 6 hours maximum (they say)

[left plume]

Skill tree really like to lead you on... So... They all need R&D level 31 then....

[hoary meadow]

How do you get Eurydice’s Intel Bundle from the Faction store? It’s not showing, already restarted game.

[floral scaffold]

Centurion blueprints are no longer available to me in the event store. My rep with Romulans hasn't decreased.

[native oyster]

lag and events not working as intended pls fix asap thx

[cosmic cradle]

there's a limit to how many blueprints you can get from the event.

[left plume]

Infinite Incursions -> Incursion Prep: Building Bonds ALB reset but didn't give rewards?

[frozen otter]

every day the retriving mission where can i find them

[light cradle]

fix this pls....

[raw geyser]

so boring anytime

[elder zephyr]

^114 all so tryed all stertps to reset cliant ect still buged

[random hornet]

Server 29 events area clearing localization and resetting game

[earnest crest]

You need to participate in the ALB in order to obtain the rewards.

[lusty tundra]

No panic... you will see event targets in 23h

[frozen otter]

clear cache and reboot not working ^^

[left plume]

I am thoroughly confused then... I've been helping other players plenty in the last 24 hours...

[elder zephyr]

doomsday hostiles and jemhadar mine finaly updated voayger event

[earnest crest]

How long have you been a part of your alliance?

[left plume]

Months, also I think I know the issue. The ALB was 48 hours long not 24

[raw quarry]

you score in the tuvok one by killing jem'hadar hostiles

[left plume]

Sorry, Alliance member managed to confuse the ever living out of me

[elfin storm]

I'm not getting credit for my crystals and there's a few bugs in the mixtape when I spend my resources it does not show on the job I need to get done like my Shipyard it's supposed to be 34 and I've already used crystals for and it's not getting too much equipment

Shipyard as well just trying to say

[copper plank]

There not enough points to do overflow this month done every day a still not got enough point what going on

[waxen hearth]

What a total failure these people are at the place of work.

[earnest crest]

There are enough bp pts to finish the overflow. I track it in #💫-event-information

[copper plank]

Missing 17.000 point and done every one

[onyx portal]

where is the avatar? removed because it was too ugly? or did you forget to add it to the game? 👀

[left plume]

That one is the Hailing Frequency

[onyx portal]

ooh, thanks 😂👍

[left plume]

This is the Avatar one (well it would be if I remembered to paste the snippet)

[solemn granite]

7 of 9 heroic sms has not been counting the resources I have spent since it started. Can this be fixed?

Recruit 7 of 9 isn't either

[scarlet cypress]

can you screenshot what you have been doing to spend materials that you expected to count?

[solemn granite]

Not possible, three days of not counting station building, ship building and research, which, by the way, is the only way to spend C3 materials.

[earnest crest]

Common mats don't count for pts, you'll need to use green+.

[dry sage]

Every time I boot up the game, the loading screen gets stuck at 70%

[bold yew]

I just unlocked and build Mantis and pulled my ancient beacons, instead of beacons i received Actian Venom. Is this known behaviour?

[peak tapir]

Have constant overlapping screens and keep getting booted fron game like 10x a day plus resets for glitches and bug ( overlappering screens…..) blank screens, 6 madas on one screen in delta when there is only suppose to be 3, displays screen info but can not interact with anything, chat constantly disappears and there are more than this happening all the time? Oh and refinery is broken fir 75k raw mats for 3 pull should yield at least 75 unc mats on a 3 pull. When the random gen spits out more unc for a 2 pull than a 3 pull? Thats ridiculous!!!! And if you dont pay to play then it takes weeks to save up for 1 ship upgrade or build upgrade!!! Oh unless you buy the $100 packs ?? Fix tour game so all can play and progress!! Your whole game is designed around players growth is BS!!! You only make it so people have to buy to keep up!!

[earnest crest]

Lots of players have reported that the mantis daily claim isn't working right. I'd give it time to see if it does for you, but if not, contact CS about it. #👽-how-to-contact-support

[vagrant flax]

is this bug? never seen this big milestone

[earnest crest]

I'd start troubleshooting by rebooting the router. If no progress, then move to rebooting your device and/or switching wifi/data.

[solemn granite]

You are incorrect. Also, armada directives were not counted

The G stands for grade, not green

[earnest crest]

This is the scoring card. The U stands for Uncommon. There is no C.

[solemn granite]

What exactly do you think I have been spending? I would not have complained otherwise.

[earnest crest]

You tell me, what did you spend on and didn't receive the proper pts? be specific.

[long egret]

@candle have you received any reports of the voyager meta not giving the 19k chaotic tokens and neelix shards? They havent for my game at the very least

[earnest crest]

What is your current status in that bucket?

[long egret]

completed

s

[earnest crest]

Then you should have received the rewards. If not, it could be a reward lag issue, and I'd clear localization.

[long egret]

I have done that and a complete reboot and nothing still.

[earnest crest]

I'd check the avatars section to see if you got the Neelix avatar, that'd be an indication that you got the MS reward(s).

[solemn granite]

Be specific, ship upgrades, research, base upgrades. It has been three days, I have done a lot of each. Exactly how do you expect me to be specific?

[earnest crest]

Which building did you upgrade? ie. from what starting level to ending one?

[solemn granite]

I give.

[earnest crest]

Pick one, doesn't matter which, just one that you did and expected to score in.

[long egret]

I got the neelix avatar for finishing the BP heroic. Never got the offering food one from that. Never got the 19k chaotic either. Should I stick a ticket in

[earnest crest]

The overflow only awarded a hailing frequency, the avatar was from the meta.

[long egret]

Well the avatar I have had for over an hour and litterally only just finished the meta so not possible

[earnest crest]

The meta was finishable by any of today's events, both were valued 2pts.

[earnest crest]

Seems likely that you got the reward earlier, and upon finishing the 2nd event, did not get more.

[long egret]

Yes I needed to do tuvok and chakotay to get the 2 points or are you suggesting that I only needed to do one of them to get the final 2 points?

[earnest crest]

Yes, but there were individual rewards in both events so you can still benefit from doing both.

[long egret]

That will explain it then. Thanks assumed you needed to do both to get the 2 points needed. Sorry to have been a pain

On another note do we know when incursions will start

[earnest crest]

You weren't. 👍

Nope, just that it's soon.

[solemn granite]

Ship hanger

[long egret]

Ty have a good evening

[earnest crest]

What was the starting level of the shp hangar upgrade?

[solemn granite]

31

[earnest crest]

What is your current score in the heroic SMS?

[solemn granite]

Zero in both

I am also initiated twelve different Armada

[earnest crest]

Then you should contact CS and see what they say about it. That upgrade should have awarded pts in both events if they were running at the time you did it. #👽-how-to-contact-support

[solemn granite]

Yeah, scoply is useless

[earnest crest]

Armadas are of many different kinds, and only some types will score pts. If it's a similar issue, then CS is also the proper course. Other types, like eclipse armadas, aren't worth anything.

[solemn granite]

Okay, I guess . I give! Scoply wins again. Last time I contacted scoply, it took 6 days for them to respond.

[orchid galleon]

Im a little bit puzzled by the math ...
neelix lowers the cost of abilities for voyager by 40% ... but instead of 300 out of 500, the ability with him cists 375 ... ???
200 is 40% out of 500 ... so 300 remains

[scarlet cypress]

it's cost efficiency, not "lowers cost by". The efficiency formula is result = base *1/(1+ sum of efficiencies). 500/1.4=357

[mossy radish]

https://tenor.com/view/calculation-math-hangover-allen-zach-galifianakis-gif-6219070

[orchid galleon]

exactly me just now 🤣

how buglagely can ^%#*%$& players up 😄

[orchid galleon]

thank you, for a moment I forgot how buglagely math works...

[earnest crest]

They gave you exactly what they said they would, an increase to cost efficiency. Some interpret this as a % cost reduction, but it's not. Everything's a cost efficiency boost in this game, and the root issue is people keep expecting cost reduction.

[regal juniper]

The extra point was coded into the meta to fix a bug earlier at start where some didn't get pt when finishing doctors event, this allowed them to complete the meta by completing both events today...

Obviously if you don't complete both events you lose out on event loot to spend in store, so what you got extra point, some didn't get that point at start... So it's fixed..

[dark urchin]

I blew about 50K+ Chaotic Space tokens on enough TOS Enterprise skin shards to unlock the skin, but somehow they're not being acknowledged in my base's Armory, did I lose them in a black hole or is my Armory hiding a soft lock I don't know about (Armory is level 41 ready to go to 42, mobile)

[regal juniper]

Armoury is abilities, check in ship hangar under skins

[dark urchin]

thanks, but I swear Armory dealt with skins too

[regal juniper]

Different tabs...

But should link into same refit screen

[dark urchin]

checked both, nothing

[regal juniper]

No idea then

[regal niche]

Solo armadas arnt scoring! Apparently only Exc, Borg & Dooms don’t. Why aren’t Solo???

[little lake]

server 094 is missing all armadas from Cardassia and exchange gamma, maybe some others, don't know, also, formation armadas sometimes take minutes to respawn

[regal juniper]

Solo armadas take solo armada directives, not armada directives

Armada directives are used by federation, klingon and romulan armadas, cardassian armadas, klingon burial ships, swarm armadas and armadas in territory space

Formation armada directives, solo armada directives, borg solo armada directives, exchange armada directives, borg armada directives, doomsday armada directives etc are all different currencies.

Only armada directives, uncommon, rare and epic score

If other scoring for other currencies existed that currency would be listed.

Like during the formation armada event only formation armada directives scored, during apex only exchange armada directives scored.

So why would a currency not listed in the scoring mechanics work? Weird right

Do solo armadas give you currency to open armada chests in the alliance store. Nope it gives currency to open armada chests in bajorran store.

[regal juniper]

FYI the event existed b4 solos were introduced so it's not in the don't use list

[regal niche]

Ok

[regal juniper]

You live you learn

[regal niche]

If you say so

[robust mantle]

My game is currently unplayable due to a serious bug where various screens are overlapping and preventing game play and button clicking. I sent in a ticket but wanted to post the issue here to see if other players are having this same problem. Thanks

[orchid galleon]

In which event, please? I see solo armadas to be counted in 7/9 SLB

[inland arrow]

My Mantis stopped getting the loot from ACTIAN hostiles… anyone having the same problem?

[honest adder]

Did you kill 2000 hostiles today?

[inland arrow]

2000? It is possible yes! Is there a blockage after 2000 hostiles killed?

[scarlet cypress]

There is, after hitting 2,000 hostiles, you will no longer receive loot, XP, or rep from hostiles until the limit resets (currently about 1 hour after daily reset).

[inland arrow]

Thx for explaining!!

[dry sage]

I restarted the game again after I restarted my Wi-Fi router, but it still froze up at 70% while loading the game. I've been having this issue for four days. Therefore there is no way for me to access the game

[peak mica]

Error code 5 every 30 minutes or so. 😭

Eu-155

[hidden hill]

On this event….do Cardassian armadas score, or only F K R ?

That’s the 7 of 9. SLB btw

Need to know asap cause I ma6 have just wasted a ton

[cosmic cradle]

the description mentions regular directives, so as long as it uses regular directives it shouldn't matter what armada it's used on.
just make sure it's the right rarity.

[craggy mantle]

Cardassian armadas still missing in server 094 🫠

[hidden hill]

My understanding was that F K R were “factions” while all the o5hers needed to be listed or excluded. Can anyone answer this for sure? I am on limited directives here. No room for error

[worldly socket]

Cardassian Armadas missing from Myrric on server 98

[placid hedge]

Ok so I have two Stella’s. I maxed both and had a forbidden tech equipped on one. I then scrapped the ship without the tech on it. Now the tech is no longer on my non scrapped Stella. Instead it made me pay to unlock the slot again and Re-equip the tech on the Stella I didn’t scrap. This is ridiculous

[dry sage]

I have a sd card, so can I move the game to it?

[steep otter]

Easy fix… go to settings - general- scroll all the way down to localization- press clear - let your game refresh - fixed

[steep otter]

I’ve had the same thing happen to me and that fixed it… many glitches and bugs can be fixed for a little bit by that simple action… when I have the overlaying screens 4 days ago I did this and haven’t had it since

[barren mountain]

This game so broke

[errant mist]

So all this arc been getting Assimilated Amalgam refit, get it and it does nothing. What's up Scopely? Shots are with and without (default). No difference...where is my extra 30% loot?

[limpid otter]

Anyone else seeing this issue. I have a q trial that I failed to do to my ships not being strong enough. Now I have a bigger ship. after I start the trial I go to the system and when I click on the hostile it says target lost. I’t disappears then reappears. I restarted game and iPad and tried again, same this happened till the timer ran out

#👾-bug-reporting 👆

[west oracle]

having a problem getting beacons, it's giving me venom to use in refinery, and i'm not maxed out, it says that i'm 0/8 and its in red, what can i do

[pure sable]

i click the claim, but nothing is given and no progress is taken, after a few min, it appears the same claim

[earnest crest]

Field Training is bugged for server transfers. They're working on it, but don't expect a fix any time soon, it's already been a few months. Also, don't post your playerID in a public forum.

[pine cargo]

@earnest crest Can we get rid of this please? It’s popping up every few minutes and it’s already been completed long time ago a couple of hours ago. I tried restarting and everything but keeps popping up.

[earnest crest]

It'll eventually go away. You can try leaving it on that page for a few minutes, and clicking around. Then maybe it'll resync when clicking collect.

[unreal portal]

various menus, mainly the event store, have been doing this for a week or more now. Resetting locatlisation has not helped. Anyone else getting this? They pop in/out while scrolling.

[twilit frigate]

Neelix doesn't seem to be activating the burning iso damage for battleships in the same way that kim does for explorers and torres for interceptors. Doing solo armadas and having neelix activate and battleship does 0 iso damage

[scarlet cypress]

the isolytic artifacts have a timing ... oddity since release, where instead of checking as the shot happens like you might expect, they check at the top of the round immediately after that ship does officer abilities. If your battleship does it's OA's before the ship that has Neelix, it'll check for burning before Neelix has a chance to apply it.

[twilit frigate]

ah. so have to put neelix on the battleship to ensure it works correctly?

[scarlet cypress]

that's the safest way to ensure that, yes.

[twilit frigate]

that would probably explain why it worked fine when testing against traders after. thanks

[robust mantle]

Thank you very much! That seems to have fixed the issue.

[solid gyro]

@earnest crest Um can someone contact them and say no one proofread before releasing old news

[oblique geyser]

Same on our sever

[solid gyro]

Someone was either drinking that fine sauce or smoking an unbelievable skunk lol

[oblique geyser]

What sever are you on?

[solid gyro]

I'm 87 and 86 also got the same wrong info

[oblique geyser]

Eu 125 here

[solid gyro]

I think someone might be sent home for a period of time after this lol

[oblique geyser]

This is scopely bugs are a feature they will get a promotion

[solid gyro]

🤣😂🤣😂

[nocturne monolith]

Because you’ve already unlocked it, even when you don’t apply the skin it takes effect anyway. Think of it like extra research. Now it’s unlocked whether you apply the skin or not any and all amalgams you have will always be effected now. There’s no ‘off’ switch. Plus the skin design differences is soooo minimal.. hard to spot but it is there, I thought the same when I got it lmao

[earnest crest]

I would reasonably expect the cost of using an advanced sensor to be reduced by that amount (40%).
Then you are expecting something that they are not offering. They have offered you an increase in Cost Efficiency, they are not offering you a Cost Reduction or they would have stated that. An increase in Cost Efficiency will lead to a decreased price, but they are not 1:1.

The formula to use is:
costFinal = costBase/(1+sum of efficiencies)

[onyx portal]

UI error. how many bp can i get?

[polar wasp]

You sent an in game message to servers being merged around 2 hours ago. It's an old message that has no relevance to the current merge we're expecting as the dates and servers listed aren't correct. Please could you send the correct information out?

[cosmic cradle]

is it with and without it equipped, or with and without it unlocked?
if you don't run the test before unlocking you're not going to see a difference, refits are permanent upgrades that may come with an optional skin to show it off.
if you're showing equiped and not equiped, you're just showing with the boost twice.

[tight spruce]

Fraction Armadas not spawning in DS

[frozen bronze]

My Voyager chewing the Franklin A..

[solid gyro]

How about whole numbers?
Just messing with ya. We know you meant formation lol

[final ermine]

Seems abt right

[candid current]

<@&509691205798592532> bump on this, still haven't seen a fix; reported the issue to support and they said to watch discord, have not even seen a mod address the issue on here, the token of dreams event store packs expire today

[earnest crest]

Eco offered advisement here:
#👾-bug-reporting message

[fluid tinsel]

Saw some servers got incursions info with wrong month when is incursions event please on EU 162? thanks

[dense hornet]

The game is constantly crashing

[native oyster]

It's back.

[unreal warren]

Can’t use XP to upgrade officers

[quick dragon]

I maxed battle points…got everything except Neelix eating avatar

[native oyster]

Maybe Scopely can try turning off the servers, then back on. I hear sometimes that can work.🤔

[atomic abyss]

<@&509691205798592532> Q Trial 'retry' broken. Charges me bells but I get a 'target lost' error when I try to target it

I sent a ticket but it's been ten days without a response of any kind now

[steep otter]

Easy fix… go to settings - general- scroll all the way down to localization- press clear - let your game refresh - fixed

[violet socket]

Hey Scopely, Can we get the correct server merge information. This was last montsh merge info but it was posted 7 hours ago to Server 86....

[unreal warren]

First time I entered Actian space, ship got lost. Arrived and was sleeping there but couldn’t view the system. Fixed after restart.

[mossy radish]

It’s not avatar. It’s hailing frequency.

[mortal roost]

@viscid cloud @umbral nexus

[serene pier]

Surveying Interceptor…

[atomic abyss]

<@&509691205798592532> Q Trial 'retry' broken. Charges me bells but I get a 'target lost' error when I try to target it
I sent a ticket but it's been ten days without a response of any kind now

[tall yew]

Neelix reduces costs, so why are they not reduced? It is still 500 units per scan. He does not do what it says on the tin. . .

[icy gazelle]

Neelix's cost reduction only works when he's on the bridge, not below deck

[tall yew]

Ah, let’s try that, tyvm.

Yes, that is correct.

[atomic abyss]

<@&509691205798592532> Q Trial 'retry' broken. Charges me bells but I get a 'target lost' error when I try to target it
I sent a ticket but it's been ten days without a response of any kind now

[oblique geyser]

So did we get any clarity or even a message about the sever merges, after the wrong message being sent out

[regal juniper]

Just reposting it won't work it's just spam, seriously the hostile will disappear after 15 mins so you can't retry.
And within a time will change to different hostile.

So you failed, wait for next go do that..
10 days doing nothing... Seriously get a life.
Chalk it down to misunderstanding oops lost 25 bells

In 10 days you've lost over 800 bells waiting on 25

[vivid dawn]

Switch to decaf, mate. 🙄

[orchid galleon]

Once that QTrial hostile times up, it will vanish, but the in Q screen, you have RETRY button (costs 25 bells).
You CAN'T switch to another hostile while current trial is still present / active.

[regal juniper]

In that tree yes, but there's 2 other trees?

Ie. You failed in battleship tree, you get a retry button that needs unsticking customer support.

You don't sit around, you back out and choose say explorer tree or interceptor till its fixed. You don't sit around for 10 days

[orchid galleon]

Some ppl might struggle in other trees ass they have only one powerfull ship?

[atomic abyss]

The retry is what doesn't work. It hasn't disappeared in probably two weeks.

[violet socket]

Yep. They fixed the info, but didnt change the posting date so they dont look AS bad. It updated about an hour ago

[oblique geyser]

Thank you

Less than 24 hour notice for a merge this is gonna be chaos

[atomic abyss]

Since words are too complicated for you, here's some screenshots. I hope that makes it easier to understand what's happening. I tried three times and gave up after that, going back to the 1* trials. I didn't sit for 10 days doing nothing and I didn't keep losing bells. Your assumptions and your disrespectful attitude are not appreciated.

[earnest crest]

You should contact CS regarding your Q trial issue. #👽-how-to-contact-support

[regal juniper]

Apparently she has abd it's been 10 days.. Hence the repeated tagging of mods

13.58, 16.38 and 17.59

[native oyster]

Please tone it down, both of. And while I have you @atomic abyss your bio contravenes server rules, please could you change that?

[desert marlin]

Looks like there are Armada problems again. Normal uncommon madas aren't showing when you win and no loot. Anyone know more on this?

[wintry reef]

how many ships can i have at once 13 pcs

[native oyster]

No way getting it as none where in the bp

[fresh fiber]

New Feature - Armada keeps staying after defeating.
Restarting it will deduct your directives, but you won't fight it and get no reward

[earnest crest]

Armadas without an hp bar are broken, I'd ignore those. Contact CS if you've lost directives. #👽-how-to-contact-support

[native oyster]

Ty scopley fixed

[magic warren]

iOS app has been crashing after playing for 15-20 minutes for the past year. Nobody seems to care.

[grim mesa]

On PC version: When using +125 % Vidar exocomp - the Vidar locked up in battle mode. Restarted, it did not clear. Cleared the exocomp and restarted then it cleared. Don't think the exo provided the 125%.

[subtle ferry]

I recently unlocked the Mantis and in my Shop now for several days I have no Ancient Warp Beacons. The daily resource is there, but it's shows 0/8 in red and only gives me venom.

[coarse echo]

Started an epic 33 eclipse armada in Exchange Delta. Noticed no health-bars on the armada. After the timer ran-down - the armada did not start and lost the epic directives.

[solemn comet]

Getting really tired of getting this every time I get a pop up when I’m trying to collect my stuff

[prime juniper]

Can't even open the launcher on my PC client. Internet is totally fine. In fact I'm using it to send this message. 🤷‍♂️

[sly tree]

My points have not moved in a few months

[median jay]

Mine only gives a partial reduction not the full 40% as in the text

[long egret]

so we get incursion notice less than 48 hours before it starts. What a joke. @umbral nexus maybe its time to stop this months and maybe concentrater on fixing bugs

[verbal hawk]

And the constant crashes on iOS continue. Last update it got a little better. Now it’s even worse.

[fading monolith]

Not sure where to put this so I'll start here. I am trying to download the game onto my PC So I D/L the STFC installer Then when I run it I get the following "Install error: could not to unpack launcher files, error code: 1693257166" Can anyone give me more info on what I'm doing wrong? thanks

[brave lagoon]

It never left

[brave lagoon]

Are you doing reputation events for all three?

[manic grove]

Suddenly getting exception error 200 while summoning with Voyager. Only seems to happen in Hyrolaw (Neelix on board)

[hearty nacelle]

Any updates on field training being fixed?

[native oyster]

He reduces summoning bioships

[north oasis]

Anything being done about the game crashing every few minutes? I’m on an IPhone but teammates on other devices report similar problems !

[pine cargo]

@earnest crest This still pops up every 1-2. Minutes or faster. Sometimes 2 at a time.

[astral path]

It has to be a bug that I've emailed scopely support regarding multiple issues a few times and they have been ignored for weeks. Right?

[pure sable]

went to the hole scopely web page for support, read the entire page... where can i find the supposed chat bot for tickets? ... they say a lot to prevent tickets, but nothing about how to send them.

[earnest crest]

After the page fully loads, there's a chatbot in the lower right corner.

[sterile panther]

why are cardassian armadas scoring like hostiles instead of armadas?

[vivid dawn]

I repaired a ship a few hours ago and recalled another one I had out at the same time. I just logged back in and my ship was destroyed again and the other was back to the system I recalled it from. Only the first battle report exists so it didn't somehow get destroyed again normally. It's like my account status just rolled back. This is a new issue to me (and an annoying waste of resources).

[strange field]

When I get something faction related, ie. faction credits, all pips are active.

[rustic cedar]

on data corrupted nodes the squares is invisible you cant see them squares as before on pc and on phone our fleet members saying they dont find them period

[earnest crest]

Graphics settings that are set too low will have invisible nodes, I'd try increasing them.

[austere oriole]

When will the eclipse armadas finally be fixed? How long can something like this take when you are constantly told by support that there are "teams" working on it?

[hallow raft]

There's something I'm noticing alot lately, especially during scout hunting and other times too, I kill a hostile or a scout and it shows both in the battle report and the victory screen that I have a chest, but when I open it, it says, "No chest found", thought I would report it, is this a known bug?

[earnest crest]

Chests can be opened from the Loot section of your inventory. The battle status report location is buggy there.

[orchid galleon]

What did they do this time?
Empty Battle Logs / reports
@slender bloom @topaz aurora @viscid cloud @umbral nexus

[leaden jacinth]

Fix the voyager mining nodes, it's crazy how broken they are...

[orchid galleon]

exactly, a few get mined out and disappear, then they start to remain there, even with last used ship inside even if there is NONE. RAREs are to be seen only after constantly restarting the app

Hej JOE and CLAY ... FIX THIS !!!!```

[solid gyro]

I got my own storm node

[polar wasp]

We're unable to relocate our bases to Dhi'ban post server merge. It throws up an error saying the planet is full (when it's not). Have restarted, cleared localisation etc but no improvement. This is on server 125 (was 122). I am using the PC client
Update - We're able to relocate elsewhere, so perhaps Dhi'Ban is bugged for us

[dense hornet]

You had the game working for four days

[charred mulch]

Bugged interaction between georgio and tribune on armadas. Ship ability states that as long as the target is burning at round start, it will activate. This works on hostiles just fine, where georgio procs round 1, tribune ability will work in that round.

It however does not work correctly on armadas. If georgio procs in round 1 on an armada, tribune ability does not activate. If burning falls off on a later round, and georgio activates again, tribune will again not benefit immediately as expected leading to a significant downgrade in performance of the tribune vs armadas.

Expected shots in round 1 with georgio proc was 7. 2 base shots, with 100% chakotay buff for 4, plus 3 for level 40 tribune ship ability. Only 4 shots seen. Next round performed as expected with 7 shots on the 2 base shot weapons

[lethal sorrel]

I think that's going to be the activation/trigger order thing - to class as 'start of round', it has to be on the same or a preceeding ship for the ability to 'count'

think Solos are ordered solely on ship power btw

[charred mulch]

Ugh OK I'll test

[lethal sorrel]

So if the tribune or a ship higher powered than it is triggering burning, it should activate properly

[charred mulch]

Why scopely, whyyyyy

[lethal sorrel]

Which makes me wonder what's going to happen with the 1-round BDA status officers 👀

[native oyster]

Exactly what you think will happen.

You never have burning for your big ship if Neelix is on your little ship.

[lethal sorrel]

amazing

[charred mulch]

Pls rework so all preround abilities are put into one box and executed simultaneously. Ty

[native oyster]

I know it’s something @craggy verge has been championing for a bit now as he’s obviously been looking into Officer things quite a bit

[shut moss]

Has there been any acknowledgement from scopley of the missing damaged datapads (from the game) for the core missions to get into deep space and when a fix is coming?

[cosmic ruin]

Can’t move ship. Shows still in battle. Have closed app, etc. but no change

[earnest crest]

Usually clears if you use one of your other ships for awhile.

[craggy verge]

I don't think you needed to make it sound so stalkery ....

[native oyster]

It wouldn’t be you if it didn’t sound a bit stalkery.

[craggy verge]

I've warned you before about using logic and valid arguments against me!

[shadow iron]

125 -> We are getting Armada notifications on our phones for every kind of armada, so also SOLO armadas run by our alliance... we have 85 active members........

[small nova]

It's been over 3 months since I put my ticket in for my missing nonexistent D'vor and haven't received an update - and when I put in a request for an update usually every Tuesday at the end of ROA the conversation is either immediately closed or I'm told to watch Discord or known issues about it - which there isn't any information on it in either place. The first few weeks I received actual typed responses - and now it's either closed without a response or I get a copy/paste response that's identical to a previous and then it's closed. None of the responses ever address the issue.

[brave lagoon]

They are also impossible to see if your light is too low. I have to turn screen brightness all the way up

[strong stump]

Wrong description

[desert vault]

We have a few members who recently built their Mantis, none of them can claim Ancient Beacons & CS have been utterly useless in this regard. My wife has twice now attempted to raise the issue with support, as she is still 0/8 of Ancient Beacons & every time she tries to claim it just spits out 100 Actian Venom. Both times she contacted CS, they replied they need more information, gave about an hour then closed the ticket. How is someone meant to get an issue fixed with CS like this?

[shut urchin]

Our alliance has a member with that same issue... no way to claim Ancient Beacons.

[serene pier]

Welcome to Scopely's world class CS 🤷🏼‍♂️

[primal sorrel]

Did you guys even check the crashed report in your App Store account? If your developer doesn’t know how to check and analyze the report, I can teach! Your game is crashing every 5 to 10 minutes so an hour active straight, I have to put up with 6 - 10 crashes and it is been like 6 months and never fixed

[desert vault]

Been dealing with they complete incompetence for some time now, but this takes the cake, waiting hours, or even days for a response & they give you as little as an hour or two to reply before just closing the ticket off now...

[desert vault]

It seems to be a pretty wide spread issue, anyone that built the Mantis during this battlepass have been unable to claim beacons, effectively killing any chance to upgrade the Mantis.

[floral bluff]

bugs, bugs, bugs..

[molten stream]

No battlepass or way to score points. Did it start yet?

Is the battlepass overflow tab early and it is a glitch or is the missing battlepass and corresponding event/s the glitch?

Is there currently a battlepass?

@everyone

[simple shuttle]

You don't missing anything, most worthless battlepass ever. First time i won't get the elite part

[molten stream]

@everyone I also checked stfc.space and it does not list a battlepass today.

[shut urchin]

while I am not disagreeing with you... i did build the mantis during this Battlepass (but primarily use PC for everything if that matters) and get the Ancient Beacons

[strange bone]

Had something changed for the Limited Officer Event! daily event? There are players outside my bracket in it and there is no way to compete against them. I'm ops 28, and the current leader of the event is Ops 39.

[earnest crest]

Many daily event brackets are larger at 28, the SLBs are 28-49.

[molten stream]

(Seems my replies aren't going through). Your comment about my screen shots being old is irrelevant if the issue persists, which it is. Do you work for Scopely of are you just trying to help/troll lol?

[terse canopy]

@umbral nexus Dear you seriously, where is the game going? server #104 + Racism in global chats

[placid tulip]

and what is wrong with it?
Game have to be tolerant to everyone. Maybe the problem with you?
What kind of racism you are talking about?

[tall yew]

@terse canopy do not confuse racist comments with homophobic ones. They are both objectionable, but not the same.

Homosexuals are not a race, nor are transgender people. Chinese people are a race, but they are not all transgender or homosexuals.

‘I do not like your car.’ ‘Stop criticising my cooking.’ . . .

[drowsy wedge]

Did anyone else not get the padd frame from the recent event

[low trail]

Please fix this. I can’t claim any of the rewards I have earned

[native oyster]

Ships getting stuck in battle, on Android. Another alliance member had the same issue on iOS. More redis maintenance?

[hollow pine]

Systems says my ship wont go back and that it cant no were 🥲

Its says Atracada 😅

Weird I hat to close app and open up and ship appeared on base 💀

[native oyster]

upgrading ships has been randomly bugged for years. pls fix asap.

and now after restarting all my dm's are gone. super handy with incursions coming up.

honestly getting harder and harder to stay polite. especially with customer harassment, apologies, customer "care", taking over a week to reply.

[censored] [censored] [censored]

[mossy junco]

I get the weirdest bugs today. Surveyor docked, trying to click on a mining node in a far away system: I'm being told that I don't have the warp level to make it there. But I can just click beside the node to travel there, and once in the system, I can mine said node

Second issue I have today, twice in as many hours I got killed by Klingon war army (the kind that auto attack when you're in enemy territory). But the ship was invisible. I couldn't see it coming before the attack, not during and not after...

[solid gyro]

So I'm still seeing my base here since 6am est after the merge. Server 86

[leaden pollen]

Still no borg armadas in this system on 184 as well as some other systems including eclipse and standard armada systems.

@umbral nexus is there an acknowledgment of this issue?

[viscid crypt]

another week passed by on Server 108 without any Armadas at Cardassia. It´s now Week 5 without them (unless you count the 2 broken ones after reported it 2 Weeks ago)

@umbral nexus is there an acknowledgment of this issue?

[dull acorn]

Any work on data pads

[worldly sluice]

Non stop can't even send a ship set a crew collect a chest.

[buoyant ravine]

lgbt german speaking team ? If yes thst thats great 👍

[gaunt gorge]

@earnest crest I have a problem and I need to know who I should contact so they can help me. My event store glitched and I couldn't spend the rest of my Chaos tokens. I tried to spend the rest a few minutes before the event reset but couldn't figure out what to do to fix the problem. I really need some help because a glitch prevented me from spending my tokens. I was unable to reach out for help sooner due to work. You can see the glitch in the screenshot. There's also a screenshot of how many tokens I have left. I was trying to use them to buy D'vor ship parts because I already got all the ships and officers I wanted. The D'vor parts available in the Event Store were 500 for 1,100 Chaos Tokens. So 60,500 Chaos Tokens would have gotten me 27,500 D'vor ship parts. So who do I need to contact about this problem so I can get helped?

[fallen fox]

Customer support is the only one that can help you

[gaunt gorge]

Alright. Thank you for letting me know. ☺️👍

[weary bone]

Does anyone know if the Rogue Faction Quest Hot Rod is bugged as the quest item does not appear in the faction store? Others in my alliance have noticed the same issue with this quest?

[pine cargo]

@earnest crest Any update on fixing this? It’s extremely annoying to have this pop up every minute for the past three days.

[earnest crest]

What did CS say about it?

[tough gyro]

Sorry for recording a screen with a screen but this is happening a lot on iPad and it’s a seizure issue. Can’t play iPad at all while this is every second screen. 9th gen, iPadOS 16.6

[crystal kayak]

wonderful...did a lvl42 epic armada in Hyland....doesn't show in anyone's battle reports, and no rewards...but it took the armada starts. Thanks Scopely

[warm hound]

When I click on refinery...

[finite zephyr]

I’m still crashing on my iPad, sometimes 10+ times in 30 minutes.

[haughty ravine]

Supposedly you get that avatar if you kill a bloody voyager, not sure if it's because I killed more hostiles until I died, but nothing shows in the refinery, and now I can't summon another bloody voyager

[scarlet cypress]

make sure you've opened the crate you got & then wait about fifteen minutes before checking the voyager refinery - it's on a bit of a delay

[haughty ravine]

ah its the 15 minute delay part that got me that is a longer wait than i realized

[half pawn]

Shipsa…..hoy!

[spice pewter]

Amalgam Refinery still lets me buy cloaking shards after unlocking it.

[urban fable]

The system is still not loading past 70%? Is there any word if this will ever be fixed or should I delete this game?

[slender halo]

Before I open a (non)support ticket - Is anyone else having a problem downloading Battle Logs on PC. When I download one, the save dialog box reopens and wont close - Canceling, Xing out, and/or redownloading the log will not stop this. The only way out is to force close the app using the task manager. This is beyond frustrating.

[native oyster]

Hi @earnest crest, is Scopely working on this? For the past 24hrs me and fellow alliance members on server 11 keep getting "Exception_error_200" messages, now increased to every couple of player ~actions

[earnest crest]

I've not seen anything about this in particular. I'd file a ticket with CS and see what they say. #👽-how-to-contact-support

[nocturne monolith]

Seen the purple blocks of death on mining nodes, never seen an entire planet before.. also, 1 ship warping for 3 entry points? 😀 stable game 😀

[coral nebula]

43 Species 8472 Bio-ship deals negative damage. Leading to voyager receiving 2147483647 (=INT32_MAX) damage, i.e. instant death. 2nd time now.

[scarlet cypress]

look at the ship ability. that's round 8, when it tells you the ship will kill you.

[coral nebula]

Ahhhhh, who reads that? Yup, OK. My bad.

On the other hand its an art to make a feature look like a bug too.

[native oyster]

People who hit freebooters and G5 ships and just about anything where the aim is to understand what you’re crashing into 😋

[lethal sorrel]

Integer overflows are fun 😄

[scarlet cypress]

oh plenty of people hit freebooters with PMC still, don't worry.

[pseudo kettle]

I can’t log in to the game, I’ve tried sending messages and they’re not going through and I don’t even know if this will work. Nothing is working.

[earnest crest]

Sounds like internet issues. I'd start by rebooting your router.

[tepid hound]

When will the Cardassia armadas be fixed? We see the following in the different system levels

1. Lvl26 does have uncommon armadas
2. Lvl27 no armadas
3. Lvl28 no armadas
4. Lvl29 no armadas
5. Lvl30 no armadas
6. Lvl33 uncommon, rare and epic

Why have the systems, but no armadas. How are Commanders to learn and grow if the game has massive gaps like this???

[earnest crest]

What server?

[tepid hound]

109

[lethal sorrel]

what % does it get to when logging into the game, also, I think automod has snaffled one of your comments because of your choice of wording 😂

[frozen otter]

you drank paint server 137 4 Apex invalid every time

[ashen island]

Notice that the mission in valuable assets has been reported as a bug for over a week now is there any fix for this any update it's affecting gameplay not being able to reach deep space especially for events where you can't reach higher lvl ships to kill like this crucible of war. Or are they just ignoring us.....

[earnest crest]

You should contact CS regarding that issue. The fix cadence doesn't seem to fit your timetables, but CS has been able to complete bugged missions for some players.

[scarlet cypress]

for crucible especially as a workaround there's dominion space.

[lethal sorrel]

Definitely contact CS for the mission chain being broken, but also consider Freebooters, Jem'Hadar and Lost (DQ) hostiles for sources of >lv40s, if capitol traders aren't an option yet

If your g3 epic is suitable, you should be able to kill some of the 49s in sol/etc and be done with the CoW milestones super quick

[worn hinge]

Neelix cost efficiency by 40% for voyager buff is not correct. 40% of 500 are 300 and not 357.

[trim shadow]

Lag on 133

[fallen fox]

Efficiencies are always 1/(base + modifiers). 500 / (1 + 0.4) = 357

It's how all the percent calculations work in this game

[native oyster]

40% efficiency, not 40% reduction.

[winter remnant]

Massive lag on 125

[cosmic cradle]

maxed chen still cuts freebooter damage by a good 40-45%, so it's not completely useless.

[fallen fox]

#⭐-official-announcements message

[lethal sorrel]

You know if you kill them faster, you can cut the overall damage by ~60% or more? And Mor's mitigation doesn't help you (at all) with them... 😄

[cosmic cradle]

I've been using talios with snw uhura, and high attack officers below decks.
works good enough that i can do my freebooters and swarms in 2 quick runs, and my ships are a bit undersized for my level.

[native oyster]

Yeah, there are better ways.

[olive gorge]

Some extreme lag on EU139.
Cannot join my own solo armada, hostiles not despawning after being destroyed and ships ghosting all over the maps

[earnest crest]

EU servers are undergoing scheduled backend maintenance right now.

[lethal sorrel]

save solos for the incursion loot exos...

[worn hinge]

Oh I see thanks for clarifying!!

[earnest crest]

You should expect performance issues for a few hours. I'd avoid anything important like SAs.

[winter gate]

backend maintenance and all hostiles are unavailble to kill

[finite geyser]

The system is unplayable the lag at the moment is out of control and tonight you expect the incursion event to work .

[cosmic cradle]

great time, right when everyone is scrambling to do incursion prep...

[pseudo kettle]

I can’t login at all!!!! Incursions should be back ended until all network issues are resolved! Of course they work in countries where you can download a Netflix movie in less than a minute….that’s a short list!

[native oyster]

You seem to have an issue affecting your connection, have you tried following the advice offered earlier about restarting your router?

[pseudo kettle]

I’m on wireless internet and I’m on 15mbps which is about normal for here…. I’ve been down to 8mbps to 10mbps and still been able to log in.

[native oyster]

That a no then?

[pseudo kettle]

I don’t have a router to reset.

[trim shadow]

I'd quite like my dailies done before incursions... But the lag has made the game almost unplayable today.

[native oyster]

When you say “wireless internet”, do you mean your mobile device’s mobile data connection?

[pseudo kettle]

I do.

[native oyster]

Have you restarted the device completely - I’ve even seen some say they’ve had to turn airplane mode on and off.

[pseudo kettle]

I do that regularly. I’m iPhone, I’ve swiped up to clear the app out of memory, I’ve cleared all other apps out of memory. Give me a few, I’ll do it to demonstrate and I’ll send a screen. It always locks at the same point.

[native oyster]

What point is that?

US server. Mine is locking at 76%

[earnest crest]

Where is it stalling?

If you're stalling at 35%, there's a VPN issue lately, and I'd try disabling that.

[pseudo kettle]

This is where it stalls.

I reset my phone often…. It’s apparently a thing that’s just good to do with an iPhone, once a week I aim for, but given I’ve been on PC since 1996, I appreciate that’s something that hasn’t changed.

I stall at 76%

When it says it’s trying to download game state. Always the same place when it stalls.

[earnest crest]

76% is just standard network issues, and I'd work from there.
Since restarting the device doesn't work, and you have no router, I'd try toggling airplane mode. Your options are limited after that, and I'd see if CS have any suggestions. #👽-how-to-contact-support

[native oyster]

76% is always always always connectivity; something is in the way.

[pseudo kettle]

I’m in Australia, the wireless internet here it generally like that in my experience.

[native oyster]

Well, mine will load after a few minutes then kicks me off right away. There's nothing wrong with my wifi. I have no trouble connecting anything else.

[pseudo kettle]

I live 500m from the aerials for mobile phones. Same, Holly. I don’t have problems with any other apps, and I’ve got a few.

[native oyster]

I'm connected over both data and a land wifi

[pseudo kettle]

As an Aussie screenwriter who has dug a bit on the United States, I do know the internet there is exceptional compared to Australia. Maybe coz we’re on the other side of the world, it takes a little longer to change the 1s to 0s and 0s to 1s. 🤣

[earnest crest]

Different apps use the internet in different ways, and while you may be able to engage with those other apps perfectly, that doesn't mean your connection works the right way for STFC. It is a network issue, and can often be resolved by user-actions.

[olive gorge]

If the game is going to be effectively unplayable while the maitaince is happening, with important currecnies such as directive being waste, Scopley really should have put the game into maintance mode. A bad call from Scopley there

[orchid galleon]

Why is rewards (PROTOMATTER) in Q trials not increasing as it is noted in the tooltip?? Still showing 120 protomatter as reward for beating that hostile and i just upgraded from 67% to 72% rewards```

[pseudo kettle]

I run background apps that monitor my internet traffic between different apps, but let’s go into the main ones that use data list people have. Facebook. How many people have Facebook? Discord, Fleet Command are next, messenger, YouTube.

[orchid galleon]

its just the opposite, if ALL other things / games / apps work without any network issue, its STFC to blaim to have issues. Why? YEARS EXPERIENCE

[pseudo kettle]

Scopely should wait until bugs are resolved for other features and ensure maximum playability before introducing new elements to the game which could be impacted by game accesss.

[pseudo kettle]

I completely agree. I’ve got no issues with any other app! I actually have 500, although mobile data is turned off for most of they’re not open. Given there seems to be others experiencing issues……maybe I shouldn’t continue.

[fiery stream]

today only time delays …… as Event!

[lethal sorrel]

Do you have a local cafe with wifi you can hop onto temporarily ?

We do not know why, and it's weird that it should work.
But honestly, the vast majority of people stuck around the 70-80% mark resolve the issue quickly by switching to wifi from mobile data and back again (or vice versa) or by toggling airplane mode, or rebooting router

[pseudo kettle]

Thing is, the introduction of other events isn’t dramatically impacting people’s experience if they’re having trouble accessing the servers. Infinite incursions is! Infinite incursions needs to go!!!! If you can’t log in normally, no big loss, you wait til you can access again. Infinite incursions and you can’t access? You get attacked and lose most of your saved resources! Infinite incursions needs to go!

[lethal sorrel]

So if you've not tried those specific things... go try those things

[earnest crest]

That's the thing, if those other apps are not using the internet the same way as STFC, then you cannot know if your internet is working correctly where STFC needs it to. Stopping at blame doesn't get you in the game faster. Try troubleshooting and worry about blame later.

[pseudo kettle]

I don’t have a router! I’ve gone Wi-Fi and off again, as I said before, I reset my phone and no.

[lethal sorrel]

30% ish is usually VPN, 70% is it doesn't like your IP or something like that

[pseudo kettle]

My IP is used by most Australians. Telstra.

[lethal sorrel]

can you hot spot off someone elses' mobile data for the duration of loading in the game?

[pseudo kettle]

No! I can’t!

[lethal sorrel]

Usually if you can get the game loaded one way, you can then get back onto it normally the other way(s)

[pseudo kettle]

And given the message before my last, most people I know are with Telstra!!!! Same ISP.

[lethal sorrel]

ISP isn't the issue

[native oyster]

IP ≠ ISP

[lethal sorrel]

IP address might be

[pseudo kettle]

76%. I can’t change my IP address.

[native oyster]

There are actually a few ways you can; I occasionally use Windscribe (VPN) and have no issues using that, that could do what is needed here, and using someone else’s device (or another device you have) as a hotspot would too 🙂

[lethal sorrel]

This is why I suggested a cafe wifi or someone elses' hotspot 😐

Are you direct on mobile data, or on a mobile internet dongle thingy?

[native oyster]

I appreciate that “shouldn’t have to” applies to situations like this but we can either all sit around saying “shouldn’t have to” or we can make it work, cos we’ll make it work a lot faster than the game will fix it. 🙂

[pseudo kettle]

There’s nowhere here with public Wi-Fi. Generally in my experience here, public Wi-Fi is slower than direct as I’m doing now. I’ve tried loading both direct from my phone, and through my nighthawk, and I’ve had the same difficulties.

[lethal sorrel]

speed isn't the problem

the only thing that makes sense in my head is there's an IP grey list somewhere that Scopely check against, or the client did something they didn't like and it got put on a temporary block, because all the things that fix the 70ish issue would result in logging into that account via a different IP

workarounds are a pain, but they do work

[native oyster]

IP session persistence springs to mind for me, but who knows.

[pseudo kettle]

I lived in another part of the country, I never had connectivity issues. I moved to another part, and I have had issues since. Same phone, same nighthawk. It’s not Scopely! But Scopely are penalising me because I can’t get access!

[lethal sorrel]

Don't think any of us said it wasn't scopely

[native oyster]

Nope

[lethal sorrel]

but we can help people change the things they can change, we can't change scopely 😂

[native oyster]

Just that you’ll fix it before they will

[pseudo kettle]

Well it could be if the routing to the servers is based on geographic location and what works best for where people are. That would explain the difficulties since my relocation.

[lethal sorrel]

unless you're connecting to a US or EU server instead of APAC, I don't think that would be the issue - they don't geolocate that specifically

[native oyster]

If you can find an agreeable VPN solution - even a free one - I’d be inclined to try that

[pseudo kettle]

When I joined, maybe it chose the best server based on where I lived. Now that I’m in a different place, with the way it’s all set up, there’s more hurdles to access the same server!?
I don’t know. I’m just trying to figure it out based on what I know from my experience.

[native oyster]

Same country?

[pseudo kettle]

Yes, but 2200km away from where I was when I started playing.

[native oyster]

Won’t matter then - the servers are regionalised and AWS have POPs all over the place.

You’ll get on to a high speed, low latency network relatively locally.

[lethal sorrel]

And APAC don't have that many servers to begin with

[native oyster]

(Yes, I speak nerd 🤓)

[pseudo kettle]

Australia ‘is’ weird don’t forget.

[lethal sorrel]

I did find you can use a cheap AWS box as a kickoff if you install wireguard on it 😂

[native oyster]

We have a ton of stuff there, it’s weird but it ain’t that bad.

[lethal sorrel]

it's weird that anyone would want to live somewhere where the list of non-dangerous species is limited to "some of the sheep"

[native oyster]

Wait, some of the sheep aren’t dangerous?

[lethal sorrel]

although the weather is nicer 😂

[lethal sorrel]

There's a chance I might be paraphrasing Pratchett about Fourecks 😂

[pseudo kettle]

Thing is…… why go to all this trouble to play a game. No. Setting up a VPN and everything else for “1” game? Thing is, if it wasn’t for infinite incursions, I’d just work around it. When I had issues before, it never bothered me! But because of that….. I can’t log in, I lose everything I’ve saved up.

[lethal sorrel]

incursions aside, if I was locked out of the game for much past a couple days I'd have lost everything anyway 😐

[native oyster]

Same

[mossy inlet]

The game (on IOS) is completely unplayable at the moment. It’s crashing completely every few minutes, nothing is working as intended, hostiles are either stuck, not moving or impossible to target, species summon isn’t working at all. Mining counters don’t count or then rapidly try to “catch up”. Ships getting stuck in battle, IF your lucky enough to have actually attacked anything!
All this as well as all the other unanswered bugs and issues.
To top it all off……Incursions starts in 5 hours which generally makes things such as lag even worse.

Not fit for purpose is springing to mind!
Poor poor poor!

[pseudo kettle]

I’m honestly thinking, even as a level 33 freeplayer, it might be time for me to walk away. This game, games, are supposed to be an escape from the BS, and I could show you things you couldn’t even imagine, I’m one man against a government department and I’ve started winning, kinda stuff. I wanted this to be an escape from that! But if this game is going to give me more stress than that, even after all that time, I think it might be time to walk away, deal with that, focus on getting my writing to the screen and delve into other things.
I struggle to log in to shield.
Maybe the reason I can’t log in is because with a slower connection, my app is crashing before I even get logged in….

[native oyster]

On EU server? 👉🏻 #⭐-official-announcements

[shut moss]

The problem is that all people have been getting is a generic response listing out the missions where the damaged datapads used to be as rewards. Then cs closes the ticket before you can respond and say i know that, the datapads arent showing in game anymore. Ive been submitting tickets everyday since patch 57 came out. (When it first broke) and thats all ive been getting back. CS is handling it like a toddler putting their fingers in their ears, because they don't want to listen. Core game missions for Getting to deepspace has been broken for weeks...

[mossy inlet]

Yes, and I realise that! Yet they leave the game up? Why? It’s a complete mess.

Better to take it down and fix it properly. But that would impact spend!!

[pseudo kettle]

I’m starting to consider the possibility that this infinite incursion and certain issues I’m seeing here are aimed toward something else.

[limpid crag]

Game seems to have died no purchases were going through reset app and it says login failed

[pseudo kettle]

Impact spend! Exactly!

Here’s the thing. Here’s all these rolls out there, lots of money, good internet connections, spending lots of money given the micro transactions aren’t exactly micro. And what a bonus, all these rich people who spend all this money on this game get to obtain all this extra from others in the game having issues who don’t fork out…
Free servers separate from paid servers might disprove that, or rewards exclusive to those who haven’t paid….. I mean I could be wrong, but if I was running a business through a MMORPG like this, and I didn’t want a level playing field, that’s how I’d do it.

[limpid crag]

Not money purchases but recruit tokens and alliance credits

[pseudo kettle]

How do Scopely make their money….

Sorry, thought you meant something else, get what you mean now with your difficulties.

[orchid galleon]

There's UDP and TCP. Used in multiple MMO games out there. So if other similar space real time games work without such issues as stfc had for YEARS, logical assumption is it's design flaw(s) of stfc.

[thorn dawn]

Can't log in. What's the problem this time.

[pseudo kettle]

Same problem.

[opal tree]

Sooo, scoring and purchasing are down

[limpid crag]

I'm sure it's part of the plan

[cedar dragon]

Server 10 just crashed. Game froze and after reset stops @ 66% and errors out.

[pulsar remnant]

S40 is down

[gaunt sigil]

S159

[winter bone]

S36 out too

[umbral rapids]

server 188 is crashing

[dull valley]

108 down too

[steel swift]

S164 is Down.

[thorn dawn]

I wonder who dropped this one.

[opal tree]

S45 no scoring or purchasing

[signal wren]

32 is down

[pseudo kettle]

Wow. It’s all going to crap!

[sinful nexus]

S14 down

[main coral]

Their server service provider is doing some maintenance for an indefinite amount of time😄 for which there's no sla and so we have to suck it up 😃

[neon isle]

s65 down

[hard venture]

S76

[round oasis]

Can't log in to the game on computer or phone... s38

[thorny inlet]

S21 down

[stuck hemlock]

it's your internet connect the game is running 😂 clear crash can fix it or reboot router or modem or what the heck reboot everything 😂

[calm elm]

172 down

[buoyant berry]

s24 just went down

[pseudo kettle]

Scopely need to drop this II crap til this nonsense is sorted!

[winter bone]

if one person were down, that might be true, but multiple users in multiple locations? that's not internet connection

[scenic adder]

Can’t log in to the game s134

[bold fable]

S114 is down too

[main coral]

What i like the most is they chose to do Incursion event while they knew the maintenance will take place.
This speaks volumes, because it will obviously affect the event.. but hey what else is new..

[limpid crag]

It's clearly the cheapest server provider they could find. Someone must have plugged a vacuum into the server rack and took it all down

[native terrace]

EU 115 is down too

[neon isle]

Already tried redownloading the game on PC, and the Webstore fails on collecting gifts

[marsh cobalt]

https://tenor.com/view/airport-whoopsy-sorry-unplug-gif-13704093

[fast nexus]

Same for S13, unable to login

[somber goblet]

136 down

[simple shuttle]

Lagging crashing, good start for incursion. Great job as always from scopely quality service

[stuck hemlock]

yes it is you need to believe then we can only make progress trust scoply it's your internet connection that's @ fault here! 😂🚨‼️

[odd hull]

what is going on .. all of a sudden i can not log on

[umbral rapids]

188 is now down

[somber goblet]

immer diese 1-€ jobber

[marsh cobalt]

S63 down

[flint shoal]

S98 is down too

[pseudo kettle]

Hmmm. Is it just me or have all the red nicknames disappeared.

[native terrace]

"No downtime" 🤣🤣🤣

[crude nacelle]

EU was supposed to get maintenance and they said they would not go down. Looks like another scopely lie.

[tardy fern]

Server 31 down

[digital lance]

s86 down

[red whale]

well of course..you just kicked me out and god knows how many others

[slate cairn]

war sicher ein hochbezahlter "Profi" 😉

[weak wind]

159 down

[hollow pine]

Can't login either . .

[round oasis]

It's not just EU down. US servers are down as well

[limpid crag]

Yeah and it took down NA and apac

[inner elm]

Ok who broke the entire game 🤔

[pseudo kettle]

All the red nickname people have just vanished!
How bizarre, how bizarre!

[vestal turret]

Well that's a first. 🤣🤣🤣

[umbral rapids]

Major server wide crashing globally

[stuck hemlock]

they are online again 😁😄💪👍😎 and bug free again!

[hollow pine]

anyone knows if this is part of the server mergers?

[limpid crag]

They plugged a vacuum into the server rack and tripped the overload in the UPS, it was a simple misunderstanding

[fluid tinsel]

https://tenor.com/view/happy-girls-day-hug-gif-25171099

[heavy torrent]

APAC 201 is down what is going on?

[somber goblet]

oder Praktikanten.. wer weiss es schon- einfach nur mist. statt sich einfach mal nen Monat sich ausschl. den Bug zu widmen.. nein.. immer ein neuer arc muss her..

[mental egret]

us server 033 down

[scenic adder]

Another Scopely 💩 show

[fast nexus]

DDoS attack maybe??

[crude nacelle]

I didn’t say it was just the EU…

[pseudo kettle]

Well that…….sucks!

[neon isle]

This is a game server issue 100%

[bold yew]

If it must crash 200 times it's okay with me as long as they fix my Mantis at the end 😄

[hollow pine]

it could but that would be odd to expose servers IPS

[thorny inlet]

s21 I'm in!! Oh wait got booted after logged in.

[random hornet]

Server 29

[true coral]

https://tenor.com/view/error-gif-19729993

[round oasis]

Wasn't arguing. 👍

[lucid burrow]

Server 99 anyone?

[rose umbra]

think the hurricane got them

[main coral]

Well...
They did announce this today..
Not that it helps because there is no slot /duration mentioned.
Plus starting Incursion event today in this scenario is pretty funny.
But hey..what else is new..😄

[hollow pine]

now it wont login becouse we all here trying to login xD

[leaden orbit]

S201 in APAC, just a few hours BEFORE OUR INCURSION EVENT. Can we stop the work experience kids doing this?

[hoary totem]

server 85 is down

[umbral rapids]

We are APAC no EU

[opal tree]

https://tenor.com/view/it-crowd-chris-o-dowd-roy-have-you-tried-turning-it-off-and-on-again-off-gif-4711577

[crude nacelle]

Hey Scopely. You know how the Content creators say take a break and fix your stuff? This is the perfect timing for it. #FixYourGame

[dull valley]

Hamster in server is tired or die

[fathom loom]

Who broke it? Fess up

[sleek kettle]

Server 28 in NA down as well.

[limpid crag]

But what about NA and APAC

[rose umbra]

north america not EU

[digital flicker]

problems on S37 redeeming officer packs or refinery pulls.

[neon isle]

And now can't login to webstore, so likely an authentication server issue

[runic rose]

EU server 106 no login possible, Server down

[tall tinsel]

just trying open 10 min, 4 hour, 24 hour chest getting error

[slow topaz]

EU 38 down.

[fathom loom]

Affecting s65 in NA, i shouldn't have clicked that 10 min chest twice now we're doomed

[digital lance]

Now, how long until they figure this out

[pseudo kettle]

I love how I come in here and they’re giving me crap it’s my end, and then 87% of people on Fleet Command come online and say that things are going bad! 🤣

[hollow pine]

if servers are being updated or workon all this sits show makes sence guess Im going to take a nap

[rain wagon]

Indeed, not able to login - server 99

[tranquil radish]

what do they mean with “NO DOWNTIME” when they are completely down in EU…

[rocky oriole]

In system for Species 8472

[lucid belfry]

201 also impacted, can’t log in

[mild timber]

Cannot login..

[leaden orbit]

Across APAC also

[digital flicker]

Using PC Client. No updates available. Issue started this morning.

[digital lance]

common occurence. Need to wait for respawns

[limpid crag]

Well what's the difference between downtime and a service interruption. Technically this could be both

[near zealot]

Server 26 crashing. Alot can't login.

[main coral]

Well Scopley, make sure that compensation chest will be something we can really use..
😄😄😄

[fresh kernel]

Unable to login to 188

[wet pier]

Server 100 in NA down as well

[limpid crag]

1 daily token and nothing more you greedy greedy man

[covert tendon]

"Failed to login, please try again." Wash and repeat several dozen times, on multiple devices. 17 Jefferies.

[red whale]

like 1k of each g3 LOL

[fresh kernel]

I am unshielded … right before incursions

[tranquil sable]

US Server 96 is down as well. Having a lot of players complaining on our discord.

[tranquil radish]

me too

[umbral rapids]

Its a global crash

[gentle acorn]

Server 72

[elfin stag]

Sad game

[teal lake]

Server 8 is down as well

[pseudo kettle]

I wish Ricky Gervais read playing this game! I want him to come in here and do his thing. Meanwhile, I’m gone!!!! Eh! Over this infinite incursion nonsense!!!!

[carmine bridge]

Login authentication is down.

[steep otter]

server 100 and 102 is down

[final relic]

Server 13 down

[fathom shell]

Sever 56 is down

[inner flint]

we have the same issue on 201

[umbral rapids]

APAC is out

[winter bone]

I'm back in

[elfin stag]

Its just a big joke game thats why

[rain parrot]

Probably more matinance 😕

[turbid palm]

Ok that answers it,

[stuck hemlock]

there is no downtime being reported guys read the official statements

[hollow pine]

They made an annoucement yesterday they were merging some servers . . EU and US

[marsh cobalt]

There better be one heckuva nice compensation chest for this one,

[violet seal]

kickedmout server157 unable to get back wtf. come on peeps get it sorted!!

[amber comet]

no sweep. no CoW scoring

[topaz nest]

The error reporting system is not down 🤣 yet... 😳

[steep otter]

yes they did so that probably it

[sly kiln]

Maybe somebody finally has enough and organized a ddos

[naive jewel]

Our server provider will be performing some backend updates in the next couple of hours on the EU servers.
There will be no downtime, but you may experience brief service interruptions during this time.
Really ? NO DOWNTIME ? Man you were so wrong

[copper plank]

Cant login once agine

[native oyster]

I was finally able to get on, but no scoring now.
Shield and do something else.....

[marble rain]

EU Server 181 is down!!

[fallen thistle]

Login Problems on EU 184

[severe lark]

99 is down

[crystal shore]

No downtime in maintenance 😂😂😂😂 lies! ….. could deal with the major lag but now can’t log in….

[stuck hemlock]

start the game with parameter maintenance 😂

[misty latch]

Try logging in using mobile data, not wifi

[hollow pine]

they might say that but updating servers its like updating computer not always everything goes smooth specially if they using old servers

[main coral]

Well 😄maybe because of all the mess with their third party maintenance they will 'think' to provide a golden shield, as they would after their maintenance.
But don't get your hopes up, thinking is a difficult endeavour in Scopley .. so ..🤷‍♂️

[distant anvil]

US server 27 downn

[dusty lantern]

No difference in Aus

[marble rain]

Nothing works. Not PC, not mobile version.

[limpid crag]

Technically this is a service interruption 🤣

[marsh cobalt]

@slender bloom what’s going on with the game? It seems every server is down.

[misty latch]

My PC or Android wouldn't work on Wifi, but got me on 4G

[chrome fractal]

Maintenance on EU servers, crashing US servers. 🤪

[zenith gulch]

No downtime, so instead staggered un controlled downtime so those who do get into the game can raid to their hearts content. So unbalanced and unfair.

[fluid tinsel]

up and running again

[hollow shoal]

The most Scopley thing ever

[stuck hemlock]

oh there is an ios update released that will fix it

[tranquil radish]

kidding?!

[turbid palm]

Just about to recall my ship and go to bed……now they will be blown up…..I needed 5 metre minutes, as incursion is on….

[rose umbra]

you may see degraded performance.. degraded right into the toilet

[elfin stag]

There is no IOS update available

[main coral]

It's basically a third party maintenance- I.e. the server provider.
Which ☝🏽supposedly didn't forecast downtime.
Yet here we are😃

[livid grotto]

https://tenor.com/view/katemckinnon-kate-snl-mckinnon-lesbian-gif-5314036

[finite oracle]

Game is up

[pseudo kettle]

Wow! That’s so random!!!!

[boreal sparrow]

What sort of monkies would schedule a maintanance on this day?

[steep otter]

mines not

[hollow pine]

it let me go in server 100

[native terrace]

EU 115 back online

[long egret]

Well this repair working well. Swarm kills not registering on dailies. Cant open chests etc

[stray fern]

Game is not working , login failed twice and can't purchase anything. At least that is the error I get when pushing a button

[rain dew]

The game keeps locking up on a reload screen but nothing loads just a circle going round and round. The only way is to shut game down and reload. After one attack the same thing happens. Plus reloading is taking extra long.

[crude nacelle]

we need to start tagging the community managers for this stuff

[winter remnant]

wtf is Scopely doing (or not doing)... it is unplayable now. Unacceptable just after an merge.

[marsh cobalt]

S63 came back up

[pearl anchor]

Finally got in but dailies and events are not posting. This is really getting old. Things don’t get better they get worse.

[neon junco]

Get the servers back online.

[random hornet]

Dailies and event scoring not functioning

[stuck hemlock]

yes offcourse it has been buggy for weeks now i doubt it will be ever fixed perhaps when we dream the game is working like intended

[distant anvil]

S27 just came back up... Did Scopely bounce the servers?

[native oyster]

Same on S65. The comp gift is gonna have to be HUGE.

[thorny inlet]

S21 Back up

[steep otter]

im on 100 tho its not working

[main coral]

On going ...

[teal lake]

Server 8 is back up

[hollow pine]

if maintance is ongoing it will kickme in a bit

[violet socket]

Except its US servers having the problem

[boreal sparrow]

Why are these servers coming back up if the maintanance is on eu servers?

[tough jungle]

Brief!?!?!? Armada are failing because people click join then aren't recognised when there!

[warped crest]

I guess by EU servers they mean all servers since the US ones are having issues with the dailies counting and getting kicked and not let back in

[marsh cobalt]

”We are sorry for the inconvenience, please accept this 100 parsteel as a token of our mess up.”

[tall tinsel]

might want to add 10 more 0s to that number

[small nova]

I was the only one in my alliance who got locked out couldn’t log in for 20 minutes. They haven’t had points score or purchases work in that time. So it wasn’t a full server outage.

[strange swallow]

unplayable again, the goal of the game for scopely is to make the game unplayable several times a month

[main coral]

😃😃😃 exactly:
please accept this compensation chest which is totally lame ( you can get it if you do your daily) or here's some currency you can't use for much

[distant anvil]

The announcement said EU not US servers. S27 is a US server...

[round oasis]

s38 seems to be back up but is lagging

[smoky arrow]

it is not put on production