👾-bug-reporting

[frosty crypt]

All of my numbers were tweaked. Repair costs, travel times, everything

[icy gazelle]

any change in Fleet Commander?

[frosty crypt]

Only thing I noticed is Seven has been added now.

After updating, I did not notice prior to that

[lilac juniper]

Isn’t 8.6m cheap for a valdore 👀 mine is 50m

[sly skiff]

Anyone else noticed that for over more than at least a week (maybe even more than 2) no uncommon fc credits are given in the daily fc gifts?

[red moss]

Hello, I played the game a bit and it crashed. I restarted it and since then the game is in infinite loading. I reinstalled it, tried running it as admin, nothing worked.

[earnest crest]

Try the repair option in the launcher yet?

[red moss]

The repair option did nothing.

[earnest crest]

I'd make note of the game folder, uninstall the game. Delete the game folder. Download a new install file from the website, and reinstall with that.

[red moss]

I've already done it

[earnest crest]

Try rebooting your router?

[red moss]

where are the backups? I will try to delete them, it looks like the game is trying to load my progress

[quick olive]

Ok, finally caught this one happening and remembered to grab a screenshot. My Horizon dock is selected, but the armada Join button is the baby blue for Disco jumps. I can hit “join” and it fails to do the duration check (not going to arrive in time). Disco is in a different dock, so I’m assuming it wouldn’t happen if the Disco was back in the hangar??

[earnest crest]

You can try asking CS about it. They might have information that can help beyond the basic troubleshooting. Try an option listed in #👽-how-to-contact-support

[spiral venture]

They are never given in that chest. You get them from levelling up the FC building

[proper haven]

Yes but its 1.40 hrs repair with 8.6 mil

[limber ermine]

Where is the jelly brawl for today?

[uncut lake]

Overslept, running now

[limber ermine]

not opn my system it isnt

[uncut lake]

I shouldn't do bad joke 😬

We asked about it, no infos yet

[limber ermine]

k thx, good joke though lol

[uncut lake]

Either very late, or something happened to the schedule

[limber ermine]

This isn't the first time that has happened

[uncut lake]

And probably won't be the last 😅 but we will get it sooner or later

[blazing cloud]

It looks like the Titan buff isn’t working for alliance players, and it isn’t giving credit for the daily when used either.

[rare vortex]

So, weird behavior (at least on mac Client).
I killed an enemy disco twice within 10 seconds. 1st fight won, Discovery did not vanish, 2nd fight right afterward, also won.. Non-special crews, no under-deck officers.
He couldn't even have repaired and warped into my TC again within that timeframe.

[regal niche]

@compact dragon - is this a new feature?

[primal vine]

got a ghost ship

[lilac garnet]

Out of the blue, after update, I recalled my ships, did repair, after that all ships does not receive cargo from enemy ships and if set on mining node, mining starts, counter for cargo starts increasing, if set new course, the mined cargo vanished. Happens on PC and Android as well. Well done scopely.

[primal vine]

i had the same but only for G3 cystal

[lilac garnet]

It's so embarrassing. If I'd roll out such a mess every time, I'd get fired.

[primal vine]

ikr

[spiral venture]

Did you hit 100 round limit in battle 1??

[rare vortex]

Sure my 36m Pilum will go 100 rounds against a 800k disco.
No, fight was done in round 1
I mean I added the battle logs

[stark horizon]

What’s the deal with LTOS? It never runs through the daily events anymore.

[spiral venture]

You never specified what it was. I’m not on my PC So I can’t access the logs

[spiral venture]

LTOS?

[subtle bane]

No prizes for killing ships... Same problem in Mantis Space...

[stark horizon]

Limited Time Officer Shard

[lilac garnet]

Yep... and miner are losing their cargo too. Seems to be broken by design.

Scopely, if you want us as your Alpha- and Beta-Testers, pay us, not make us pay for your mess.

[lilac juniper]

Misspelling

[earnest crest]

Might be a play on words, it was brought up though.

[hybrid tendon]

Borg Solo Armada's not scoring in the Event Take Control - SLB?

[primal vine]

i am getting attacked by a rom trained fighter and a rom trader, but the trader isnt even going the right way

[uncut lake]

Known issue, being worked on per #⭐-official-announcements

[uncut lake]

Visual bug, you will see ships chasing you in every system until you reboot. Happen often when you are autofarming since a while

[buoyant whale]

Cloaked ships killing a solo armada are no longer making any progress towards the cloaked daily kills.

[uncut lake]

They never worked for that daily, doing solo armadas

[quiet burrow]

Evry time i start game i go to youtube stop woth that pls

[buoyant whale]

Yea, they did. I know this because I also know even if you had multiple cloaked ships in the solo you still only got credit for one kill. Please do not make false statements like this.

[uncut lake]

#👾-bug-reporting message

No they never counted. See talk back in November, and thanks for the feedback

[spiral venture]

They never counted

[spiral venture]

Stop spreading negativity and misinformation please

[buoyant whale]

Then I guess I got months of dailies done via a glitch, along with numerous people from my server

[spiral venture]

Congratulations

[covert pulsar]

I collected my first free Titan BP from the Ex-Borg Faction store yesterday and grabbed the second one today and it still shows I only have 1 bp, even after restarting...

https://tenor.com/view/working-as-intended-scopely-panicstfc-stfcpanic-stfc-gif-17759937

[lilac juniper]

I never knew “utile” was an actual word 🤯

[uncut lake]

It's in french 😬😂

[unreal portal]

Seriously though? No. No testing seems to get done. Every time there are blatant bugs that go live. Simple things that any more than a casual glace would pick up. Every. Single. Time. My theory is that the coding is outsourced and tested "in-house" at whatever Asia-based code sweatshop produced it. They might even get paid for fixing the bugs they leave in.

And it clearly doesn't matter. People still buy this garbage. People still reward subpar effort with unfettered wallet access. So why would scopely do it any other way?

[peak mica]

I'm thinking you would get better work from an Asian based code sweat shop?

[buoyant whale]

They don’t care because they are on the verge of being sold

[oak dagger]

I have a member of my alliance that since the update of the game on Tuesday hasn’t been able to log on. Game won’t load (mobile, using Android). Game loads up to 75% then stops. Any tips on how to fix this? He has restarted app and phone, has tried wifi AND 4G.

[clear oyster]

They were building value with all the new content to try and boost their numbers lol

[uncut lake]

Did he tried complete desinstall / reinstall?

[oak dagger]

Not sure. Will suggest that.

[native oyster]

https://www.reuters.com/markets/deals/savvy-games-acquire-gaming-company-scopely-49-bln-2023-04-05/

[nova cedar]

Why have all the hostiles and swarms stop giving loot I haven’t had any loot from the past 300 hostiles

[native oyster]

Cos you’ve killed 2000 hostiles

[nova cedar]

What there’s a limit

[prisma cairn]

Exocomp bug is back. Add a station exocomp and it also appears in the multipurpose slot. Subsequently adding one to the multipurpose slot then cancels the one in the station slot.

[sonic fossil]

Someone knowing a Bug at Rekruting? I cant see for exempal swn Pike or Kirk

[viral falcon]

Swap ship screen “assign ship” is doing some really weird things…
1 - overlays new ship on previous ship
2 - multiple instance ships display previous instance power when cycling
3 - cycling instead of recalling back to manage screen
4 - randomly damaged the selected ship to require me to repair it

[slender harness]

no nanos for killing probes, no cargo at all of any kind in fact lol https://prnt.sc/RlaNPOZQZH1P

also refuses to let training officers level up my legionary

[keen surge]

You've exceeded the daily kill limit of 2000.

[slender harness]

no chance

not in their wildest imagination

but wass a waste of my 2nd token today

[keen surge]

🤷‍♂️ definitely sounds like it. Once you hit the limit you no longer gain loot, reputation, or reportedly ship XP.
Reset being advised as 5am UTC.

[slender harness]

lmao i got 224k from 1 trip today that was my 2nd trip

[uncut lake]

You hit the 2k limit that's all. As in 2000 hostiles killed

Not 2k loot

[slender harness]

so you just want people to only play for a limit then?

[keen surge]

And in the last.. 16 or so hours, so probably more than just two trips to Borg space.

[slender harness]

no

yesterday morning burned it up for the event

but today worked on rom rep and tried to balance with feds

[uncut lake]

Yep. You hit the limit

[slender harness]

why place a limit?

[keen surge]

The average player doesn't kill 2000 hostiles in a day, they've imposed the limit in an effort to reduce the impact of botting.
During these leader boards though it catches a few people out unfortunately.

[slender harness]

oh maaan lmao really? wow

k that is really cheesy i mean not like i will do that everyday but hate to get on a roll and have the game say wait

and on top of that you have an event on for killing hostiles and i am only 4th

[primal vine]

chaser in not faction territory???????????

[sonic parrot]

I've used the contact support in the web page, and haven't had a response yet (beeen close to 15 hours). Is there another method to contact or pass the ticket number on to someone who can push it through? (Ticket #9116847)

[spiral venture]

Wait time is 3-5 days, be patient

[smoky bane]

Swarms not dropping rss.

[keen surge]

You've been working hard on the SLB? Likely have hit the 2000 hostile daily limit, should reset at 5am UTC.

[fleet ocean]

Ive killed like 50 probes but the cargo showing nothing. I flied back home and still nothing.. The numbers in the inventory doesnt change

[mystic abyss]

Keep getting the spinning circle nearly every time I collect a 10 minute chest, very very annoying

[fleet ocean]

Fyi i havent done probes for a few of days

[keen surge]

Have you been killing lots of things generally though? 2000 hostile kill limit for loot, should reset at 5am UTC.

[fleet ocean]

Well ive killed like 2000s swarms.. Not a single probe tho

Hmm more than 2k swarms 😁

[keen surge]

Hostile limit, swarms are hostiles, probes are too.

[spice relic]

Why is talios moving like a battle ship now. Sigh. Lol

[alpine wharf]

So I see this on my phone and my PC my phone is android uses WiFi but my PC is hard wired and both have perfect signal everytime this appears

[digital sundial]

Probes, swarms both red arrows.. All red arrows (all hostiles) count towards the daily limit. I believe Armada's also count. It isn't a bug.

And to kill that many swarms says you have nothing else to do

[alpine wharf]

So why does that appear and kick me out of game and what am I supposed to do about it

[earnest crest]

I'd reset the router first.

[alpine wharf]

Did that called the internet provider 3 times before finally getting through only to find out they having issues 😕

[peak mica]

U can double check your end. But like all the rest of us that happens pretty regular good signal or bad.

[glossy fable]

Technical stability is so bad on iOS. It crashes literally every 5 minutes

[craggy estuary]

Not literally every 5 minutes but yes, often enough to become a nuisance.

But I guess that can be considered part if the “fixes” in the pinned messages.

[glossy fable]

Mine crashes every 5-10 minutes. I run on 2 different ios devices and they both crash the same amount. Only thing that makes this playable is the Mac Client. I haven’t had any crashes with that. I’ve even completely deleted the game and all the data to try to fix this. No luck

[craggy estuary]

I have noticed that switching apps is not to the game’s liking. It demands your full attention or will give you problems.

(But will give you problems anyway)

[peak mica]

I'm prolly 5 a day on Android tablet.

[pine zinc]

I don't get crashes on my Galaxy, but man...this game sure does love locking everything up by forcing a "Scanning" at me every 15 minutes to where I have to force a restart.

[atomic abyss]

Excessive lag

[shut urchin]

its day change..... lag is expected while they tell everyone what their new daily goals are... 😦 just like event change

[mystic abyss]

Is this channel actually for bug reporting? Does anyone on the developers side read or respond?

[shut urchin]

ive never seen a dev respond.... Ive seen Bek ask questions and solicit feedback... Mods respond too... and of course... Krap responds Krappily.. thank goodness I dont live in a "Pineapple under the sea"... we might have ended up with a "Krappy Patty"

[slim berry]

no loot from dead ships. when launching an event for the number of ships killed, is it not fate to disable the antibot restrictions? Restrictions on killing ships were not reset when updating daily quests.

Restriction reset happened 3 minutes ago. those. with a delay of 1 hour from the update of daily tasks.

[prime path]

Sort ur bugs out before bringing new content maybe….

[ancient drift]

The popup window on app launch that automatically opens the YouTube app is annoying... a lot. Turn it off! 😡

[native oyster]

Read, yes. Respond, occasionally where more information is needed.

[split copper]

Under Daily Events I am not showing any Research Events listed at all, even though I did over half dozen events. Why?

[cloud axle]

When collecting daily gifts from ship or building resources each morning, the game always hangs after collecting one of them (doesn’t seem to be the same one each time it happens). Collect it and as it changes screen showing the spinning circle, it hangs with the spinning circle going round forever. Have to close app and restart.

[native oyster]

I have no faction stores 😭

[slender harness]

ok now it is not leveling my ship up and for a fact have not killed over 2k hostiles today yet at least anyway

[keen surge]

Is it gaining xp still on each kill?

[slender harness]

no, had to use experience points

[ornate rapids]

every single officer in this pic is unlocked, something is really broken in this

[hexed kiln]

Dock your ship and it will then add the exp

[sudden shoal]

Playing through your PC client and bases look like this now

[oak dagger]

I am a little upset about how your customer support is handling my alliance member’s problem with being unable to access STFC on Android. He’s tried everything. Reinstalling game. Restarting game. Restarting phone. Using wifi. Using 4g. The latest reply from CS?
“Hello Commander, ——— here taking over. Thanks for the follow-up regarding your loading issue. My sincerest apologies for the trouble and the screenshots that you've sent are greatly appreciated. Please know that our team is aware of this issue as we've already received several reports on this. I'm afraid I'm not able to tell you when it's going to be fixed, but I assure you that our team will do their best. I'll be closing this ticket for now but that doesn't mean that the issue is resolved, our team will still investigate this. If you have any other questions or concerns, please write us a new ticket."

[spiral venture]

Wait % do they get stuck loading?

[cyan sphinx]

I'm not getting points for Explorer kills

[spiral venture]

Are you using an explorer?

[cyan sphinx]

Using the Ent and a Centurion

[spiral venture]

Still quite early after reset so probably still the usual lag. Try restarting your game?

[cyan sphinx]

Not yet, but will try. Thx

[oak dagger]

They get stuck at about 75% loading

[spiral venture]

75%? Not 76% ??? 🤔

[oak dagger]

He said “about” so it might be 76%. I haven’t seen screenshots

[spiral venture]

I need it to be exact. If it’s 76% it’s a different issue to 75%

[oak dagger]

Right now we’re just huddling around his base hoping no one tries to raid him. Am asking him now at what exact percentage he’s stuck

[torpid willow]

Game won't load ,stuck at 35%

[steel tinsel]

I am not getting any points in the explorer training event.
I am hitting targets but no points showing 😔

[honest yew]

Since last update it seems I cannot change fleet commander anymore before the expire of 6 hours. This was possible before as I did sometime. 😒

[uncut lake]

What target?

[uncut lake]

There always have been a 6h cooldown before swapping FC officer

[honest yew]

I'm not discussing cool down for the individual officer but I'm quite shlure i could remove them anytime. (and swap). Of course their timing was not resetting, not an issue therem

[uncut lake]

I m not sure what you mean at all. There always have been a 6h cooldown before swapping officers

Meant you couldn't either put one off the chair before that 6h

[steel tinsel]

@MinnaLK#2307
I'm hitting hostile targets in fed. Rom. and kli

[uncut lake]

@fast carbon dont put your player ID here please

You can repost without it 😅 but you will probably have to contact support

[steep shell]

The iPad version of the game doesn't allow the iPad to go to sleep like it should after a period of inactivity.

[uncut lake]

Yes, you need to close the game directly. It's like that for a few months

[steep shell]

It's been broken like that for a few months. There's no reason to keep it running like that - it just drains the iPad battery faster.

At least make it an option/setting.

[uncut lake]

It was asked, but not Infos about a fix yet

[steep shell]

When I activate an exocomp in the Station slot, that exocomp appears in both the Station slot and the Multi-purpose slot.

[oak dagger]

STFC stops loading at 76% for him every time.

[spiral venture]

Tell him to
Airplane mode on then off
Then try mobile data/wifi
Each time it fails force restart the game
Then airplane mode on and off

Then repeat till he can get it to work

[oak dagger]

Thank you!!

[honest yew]

Maybe it was a bug before, but I'm quite sure I could change before the 6 hours. Which make more reasonable given some of them are for sale (and I bought Picard) and one wants to use when needed

[narrow heart]

Is there an issue going on with exo on expansion cubes? Ones we normally beat with 3 exos running.. we are barely scratching?

[spiral venture]

Check ships and crew

[narrow heart]

Ships and crews were all correct. We even had 2 more people get the exo so there were 5 and no changes to outcome

These are 42s that we do every couple days with ease with the group running them

Checked the logs afterwards and the damage from the cubes were not reduced like they normally would have been

[uncut lake]

Some exo didn't worked or were expired

[narrow heart]

no... they were all gotten within 10 miutes of us starting

[uncut lake]

Everyone since a few weeks. It was reported

[charred dust]

So we have an expansion cube bugged

It will not generate a Battle Log, the armada goes off but nothing happens. Had two alliances so far try it.

My alliance mate put in a ticket to CS.

Also when it first happened, my alliance mate was stuck in battle for about 10 mins. Not sure if that info helps or not. 2nd time someone tried to do it, they were not stuck.

[native oyster]

Somehow I’m not getting resource loot drops for hostile kills? https://streamable.com/ajo0u4

[spiral venture]

You hit 2k hostile kill limit

[native oyster]

Where can I see that? When does it reset?

[earnest crest]

Resets at 5utc. There is no in-game counter for it. You'll know you passed it when you stop earning lootboxes/cargo/rep.

[native oyster]

I’m pretty darn sure I haven’t killed 2k hostiles in 24 hours

Like maybe 500 but not even 1k

I’ve only got 4K lifetime hostile kills and I am pretty certain I have not even exceeded 500 kills so I don’t think this is a limit. I think this is a big.

[earnest crest]

Open up your cargo panel. And check the contents before and after killing a hostile.

The icon to open it is the 3 boxes on the left.

Are you sure your cargo isn't increasing?

[terse mortar]

I’ve been having this for a week or so now randomly

Inside of a battle log D’Joaki’s officer ability has the name “shatter defenses” and a strange description including -100% and the word “malus”. The text appears normal in the ship management and officer tabs, with the ability being named “sharpen defenses” and the next description normal. I am not the only one seeing this and clearing localization/restarting did not help. I tested and his ability still works the same as it should by increasing my mitigation stats and not effecting the dmg I deal to the enemy.

[forest flame]

So, my buddy just ‘Fortified’ 2 of my ships…and it instantly killed them both!!!?!
When the boost wore off one of them came back to life! 😂 W t f!?!

[uncut lake]

They were damaged before being fortified?

[pine zinc]

I'm pretty certain I discovered a bug with Fortification. Tested twice, first time none of my ships besides Titan there, second time I sent one. Neither time I used Fortification did it buff any of my alliancemates' Stellas. No icon on my screen, or theirs. They saw the icon on my ship, but nothing showing on Stellas.

I have seen Fortification work on Meridians and Discos, but this is the first time I tried using it on Stellas, and it doesn't seem to work for them.

[forest flame]

Yes

[uncut lake]

It's the same when you use cerritos or mantis on a damaged ship, they "die" but you can repair in space and they pop up alive

We reported it too

[keen surge]

Yeah, they changed his ability wording a little bit ago, but didn't do a very good job. Has been known about, but they're bad at making these small fixes unfortunately.

[terse mortar]

Ok thanks. For now I’ll assume the ability does something involving Evil Latin Apples

[keen surge]

It increases your mitigation, that's the old wording (that was always incorrect anyway).

[terse mortar]

Got it, was joking since that’s what shows up when I Google malus. Thank you for the help!

[fossil dust]

Why does the game keep blanking out one of my crew presets?

[earnest crest]

Long unfixed bug. You can try one of the workarounds pinned to this channel.

[placid hedge]

I just kept putting them back in until they stayed 😂

[fierce elm]

Seven part 7 2/5 won't let you donate to complete the step.

[mental skiff]

Bug in Armada Result! Power and officer over Lapping

[bold narwhal]

<@&509690795536941056> <@&509691205798592532> Need some help please. Have a player that upgraded his client and now cannot get in to either his pc or his phone version of the game. It's been two days of working with support. Please DM me for details.

[uncut lake]

We cannot help more than support

I suppose he already tried to desinstall and renistall?

[spiral venture]

What % is he stuck on

[ornate rapids]

why are chests/shards SO badly broken?!?

[silver gyro]

That's a known battle log rendering issue.

[plain lichen]

Hello I think I have a little issue with my Titan ... I can’t use his ability because I don’t have the button for as supposed to be ... 😩

[spiral venture]

Update your game

[plain lichen]

Thank you it works now 🙈

[pulsar depot]

Please fix the alliance contribution leaderboard. Old members there and new members not there.

[steady kindle]

Windows PC version bug

[vagrant holly]

Anyone having problems ship xp not working properly atm. I couldn’t grind any last night but woke up to my ship at max xp. Also the bug of clicking on Bajoran Faction Credit store is still broken and I DC nearly every time.

[spiral venture]

Xp bar updates after combat but level doesn’t update till you dock your ship

[spiral venture]

Have you tried a reinstall for the faction store issue?

[vagrant holly]

Yeah I clear data in game every morning and have even re-installed game a few times

[pallid pelican]

Still getting notifications about solo armadas and not getting notifications about shield expiring or getting attacked.

[somber berry]

Is it intended that the titan also fortifies ships that are definetly not in the same system but on the way to it? We got it two times that a ship which was on warp into the same system as the titan got the buff. 😅

[spiral venture]

It’s a bug. Team is aware

[somber berry]

Ah ok. Thanks🙂🙈

[stuck hemlock]

omg the server is laggy again

the programmers are celebration weekend.....

get them back to fixit

[autumn quest]

these icons in 7 of 9's skill tree need to be swapped. they are backwards.

[fervent bobcat]

Anyone having problems with hostile hunt event?

[gleaming scroll]

Hello im having trouble with a bug in the field training section. I can´t collect the rewards after a server transfer anymore.

[uncut lake]

Known issue, with no fix yet unfortunately

[gleaming scroll]

ok thanks for the information

[acoustic reef]

Events are partly spanish, fleetcommander Seven abilities are a wild mixture english and german 😖

[spiral venture]

Got a screenshot for the Spanish please

[humble fog]

This part

[spiral venture]

Appreciated

[spiral venture]

Anything else?

[humble fog]

everything inside the actual event is correctly translated (well besides Seven Of Nine in general being called Sieben Von Neun, when she was never called this in German, they always used her English name)

[rose rivet]

When is this going to be fixed

[misty zenith]

How does a Mantis system end up with ZERO Actian Crysalis ships with exocomps? None at all. Is this by design? Because grinding does not trigger spawning of any with exocomps. (Screenshot of partial system zoomed in to show hostiles' titles)

[stone hill]

Dailies aren’t registering

[oak junco]

Having problems launching the program

Just spinning wheels going round and round

[peak mica]

Have u cleared game cache helps mine load when it won't

[void dock]

anyone having issues with no ships getting rewards from defeating hostiles? I've cleared localization and closing the game completely and restarting. even restarting my tablet

[earnest crest]

You've probably hit the daily hostile kill limit of 2k, after which you stop earning lootboxes/cargo/rep.

[prime charm]

lost my dm messages again du to youere incompetence?

when are yo going to fex the bugs before they try to implement more bugs?

[void dock]

no rewards like borg inert nanoprobes, plundered cargo..

[earnest crest]

That's included in the "cargo" list.

[void dock]

wait.. there's a 2k kill limit?! WTH?!

[earnest crest]

It resets at 5utc, a bit over 3h from now.

[prime charm]

@steep larks when does the incompentence stop where are my dm gone? and why do you still keep showing you all are complete incompetente by implemente bugs in stead of fixing them? ohhh i know youre just to dumb to know any programming language.

reinstate all my dm soon or learn how to programm? oh both impossible it seems

[void dock]

well, i guess i can't do much in game other than mining.. i was trying to get more resources for the refineries and factions that require specific items can only get from specific hostiles. sighs

[prime charm]

nah nthe socalled devs do not zeem capable to even program a cnc bot

and what is even worse that the devs are online and dont even answer or try to explain why thay are to lazy to fix any bug in the game

it talls a lot about their incompentence

[earnest crest]

Relax a bit. The devs aren't here for abuse, they're people too.

[prime charm]

i am just glad they dont have a job like mine, if i made such mistakes as they do il would be responsable for many deaths

luckely they can tie with a bit of help their onw shoelaces and are not responsible for any life

how silent the devs can be ignoring their faults?

3 online and no one with an explanation why they dont try to fix any bug? man up @steep larks

[earnest crest]

Seriously, relax. Thank you for the bug report.

[prime charm]

now to wait till i am retired till get an answer when they are going to fix them?

again when i get a decant explaination why they dont fis the bugs but doing the most of effort to put more into the game maybe i could understand but i dont see any explaination why they wont work on fixing bugs?

[oak junco]

Had to reboot the hole game

[prime charm]

if that was the only problem to fix the bugs i would not have complained her

[gentle oyster]

Can't log in on S65, not even going past 0%.

[earnest crest]

That sounds unusual, I'd uninstall and reinstall.

[gentle oyster]

No change.

[earnest crest]

Reboot your router and device yet?

[gentle oyster]

Yes on device, on mobile

[earnest crest]

Problem still persists after switching to mobile data?

[gentle oyster]

I'm only on mobile data, it kicked me out of game about an hour ago, and I have had this happen since

A uninstall/restart/reinstall got it going for now

[fierce elm]

I was able to complete Seven 7 part 2 after returning to dock and fully repairing

But not while in system with damage taken

[merry pilot]

can't switch commanders anymore

[earnest crest]

There's a 6h cooldown when a new FC is seated where you can't remove them. Is that your issue?

[paper stump]

What to do if you complete the Cosmos quest but it doesn't give you the fragments for Kirk or Spock? Or, rather, its showing 2/150 😐

[earnest crest]

You've completed every part of that quest line?

[paper stump]

believe so. It doesn't show up in the missions tab anymore, and also it shows 20 spock SP as well as the 2/150 fragments (Spock was the commander picked)

[earnest crest]

I'd reboot and check the gift section. Also check the command center again. If still nothing, I'd create a ticket to CS.

[stable sable]

The game frequently deletes a random one of my officer presets and shows it as empty and "NEW". I've filed tickets for it a couple of times and been told it's a known bug but no idea about a fix. Have you heard anything on this?

[paper stump]

reboot game or computer? Rebooted the game a couple times (even told it to update upon launch, which it seemingly did) and still nothing, so just go create a support ticket I guess?

[earnest crest]

Both is fine.

[earnest crest]

It is a known bug, you can try one of the workarounds pinned to this channel while you wait for them to fix it.

[native oyster]

Endless spinning wheels. Have the devs ever heard of timing something out?

[vestal rapids]

This game seems to like players wasting their time

[vestal socket]

L43 Swarms count towards Swarm Slayer on Ops 44 with 4 points each?
No matter which Swarm I kill, 16 Pts in Slayer and only 12 Pts in Hunter shouldn't happening 😅

[high pond]

I open 2 tickets for this problem... The response on first ticket from support was that this -20% is applied before attacking a ship... Well this is not right

[fading mango]

is there a known issue with crew pre-sets? I unlocked the 5th one a few days ago and ever since then a random one of my already defined pre-sets keeps vanishing

[high pond]

If I go on federation zone 30 battleship ingot -155 points of reputation, on parallels zone Klingon -155 same ship, same level

Exborg investigation is useless

[spiral venture]

Those are base values

[spiral venture]

Research applies after that

[high pond]

After doing what? My research is done...

[spiral venture]

Research doesn’t show on that screen. It will show in the battlelogs

[high pond]

Doesn't matters, I show my numbers on Klingon and the numbers don't lie. If the ship said -155 I got -155

[vestal socket]

I usually do some random sequence of multiple save and apply. afterwards the pre-sets stay.

[ornate rapids]

Fix this.

[ornate rapids]

just so you can compare. this kind of stuff(much like the La'an cargo bug) brings into doubt if people are getting what they should because for the most part we just have to take "it's working right, the game is just telling you it isn't" on faith

[thin flower]

Is anyone unable to retain bookmarks? It disappears after re-starting the game?

[keen surge]

there are positive bonuses in effect also, so you would need to add up the ones that are in effect for you and they probably add to +20%. Conversely if you compare reputation loss before and after adding the next level of the research you should expect to see a 10% drop in reputation loss from that 155 base listed value (so if you take it to rank 2 you should lose 140 instead).

[spiral venture]

This is what someone did that helped them with this issue

Steps I took on iOS: sign out of Game Center, restart phone, uninstall stfc, restart phone, install stfc, restart phone, sign into stfc with only scopely ID, then bookmarks worked again. But…..all my old bookmarks had been deleted.

[spiral venture]

The team is already aware of this graphical issue 🖖

[ornate rapids]

so we can expect this to still be an issue in 2028? got it

[spiral venture]

🤦‍♂️ sure 👍🏻

[ornate rapids]

well based on the fact that that response echos the la'an bug that we are rapidly approaching a year w/o being fixed...

[spiral venture]

Eco did mention the Laan bug a few months back but seems they didn’t have a fix for it

[distant trail]

@spiral venture Hello, one of my ships is faulty. It is in a system and I can't get it back home. Every time I bring it home and it arrives it is back in the system where it was last.

[native oyster]

That’s a job for support unfortunately; follow the steps in #👽-how-to-contact-support to report a stuck ship 🙂

[tidal cipher]

Shows 8 shards and t1 every time I redeem transporter patterns for him

Display issue only, I confirmed I am getting the shards

[distant trail]

Thank you, I have done it.

[fathom dock]

Purely anecdotal but three members of my alliance (myself included) had some of the new missions seemingly archive themselves while we were working on them.

[wild skiff]

Mission dialogue for 'the fugitive' has the wrong pronouns. See screenshot, 3rd box is correct with 'she' but most other boxes are wrong and say he. Slemm is female.

[shut urchin]

ever since the update, the chest numbers for what we have already have been displaying incorrect in the chest open screen... PLEASE fix.. Spock is one example, but the rest are equally as flawed.

[native oyster]

This pops up every 5 seconds exactly...

[wild skiff]

I won the Spock avatar in a SLB 3yrs ago but the avatar is still appearing in my federation faction store

[somber berry]

Is Hostile Hunt just... Broken for anyone else? Will not progress past this no matter what I do.

[high pond]

Nope. I didn't make Federation research and I have same lost of reputation

[spiral venture]

Lag by looks of it

[keen surge]

Let's stick to one faction at a time. Do you have either of these research, and are you up to syndicate level 20+ yet?

[bronze ermine]

Is anyone else struggling with officer presets? If I save a new one, I regularly lose other saved combinations.

[spiral venture]

Try workaround pinned on this channel

[bronze ermine]

👍Thx for the quick answer, and happy eastern

[forest flame]

I know its already been reported, but what a mess 🤦‍♂️🤷‍♂️

[leaden wren]

Since the latest update, game is requiring a restart on iOS every time I switch apps and go back to it. Seems like it’s not being paused like it previously was.

[pulsar oracle]

My ship won't leave this location. I recall it it goes home then it's right back here. Can't move ship in current state is msg I get every time I try to relocate it or try to stop recall.

[earnest crest]

You should follow the Stuck Ship instructions listed in #👽-how-to-contact-support

[pulsar oracle]

I did restarted game still no results

[earnest crest]

Don't post your playerID here, you should continue to follow the rest of the instructions there. The email to use is listed.

[smoky vessel]

I just used 30K of rewards to get parts in the events and did not receive anything.

[earnest crest]

What parts were you trying to buy?

[pulsar oracle]

Ty

[analog reef]

Some alliance teammates can't see my messages in alliance chat. Any remedy?

[torpid sparrow]

Note the bug.

[gleaming onyx]

Thanking whoever is responsible for putting the word "NEW" in almost everything in my game. AGAIN...

[wispy kettle]

assist worf isn't scoring the bonus for using TNG Worf as Captain like it says it will

[earnest crest]

What are you killing(system, hostile level & type)? and what is your entire ship crew?

[small quest]

Can we please get this visual bug fixed?

[wispy kettle]

After some testing it seems it works if you target the hostile but not if the target hits you

[magic horizon]

I agree, I wish they were G3 costs.

[torpid sparrow]

Gotta love a g3 Sanctus 😂

[magic horizon]

Aaah, you don’t have the rep to get it, wait you’ll be surprised and happy 😉.

[torpid sparrow]

Dropped rep yesterday from leader …. Working on feds now for another nova 😂 and Klingons for one more

[loud zodiac]

Same here, seems to happen randomly since a week ago or so. But getting worse, no day without it now.
Restarting client and/or clearing localization does not help.

[ornate rapids]

If you won't let a ship enter an armada in the 10 second countdown you REALLY should take that into acct when deciding if the ship is close enough to start it

[candid gust]

the game has crashed about 25 times today, it's seriously starting to annoy me!!! it constantly closes the program immediately after playing a little!!!!apple 12 ios

[native oyster]

Please fix your servers

[hidden thistle]

Uselessness of this platform never ceases to amaze.

[ashen echo]

whats going on - cant do anything in game, always black screen

[winter solstice]

So much lag again ...

[pale lily]

Trying to use officer preset to change crew. One of the officer is on LD of another damaged ship (docked but not being repaired). The officer is loaded but keeps giving this error when confirming the crew. It should just load the crews available and leave out unavailable ones.

[gaunt harbor]

Entering the Event screen almost hang up the program (Win 7)

[spiral venture]

Windows 7 isn’t supported

[vagrant osprey]

I have a bug in Field Training, in Ships, Officers and Stations I have stuff validated but I'm stuck on the first one and I can't validate the rest and after a minute the first one disappears and asks again to validate it. Only in Combat can I validate my tasks without any problem.

[gaunt harbor]

I play on Win 7 since I play this game

Never had Problems til 2 BP ago. Since then it shows this screen sporadical

[spiral venture]

That’s fine. That doesn’t change the fact that windows 7 isn’t supported. Any issues you face with the game are out of Scopely’s hands to fix

[spiral venture]

Known issue, no fix yet

[meager wind]

Anyone else having login/loading issues?

[solid gyro]

This has gotten utterly ridiculous, before I would click Battlelog then come back and it was fixed now it stays that way.

[stuck wadi]

Again for the tenth time today can’t log in and have been kicked due to lag on the EU sever. I live 15mins away from the digit office in Hanover quay in Dublin 132mbs and this is the only thing not working at all

[late mica]

Points are not being counted today in the rogue space event. I'm not able to advance in the events at all because of it.

[spiral venture]

Screenshot’s please

[solid gyro]

@late mica if you are doing armadas it won't count towards points.

[late mica]

I was hitting reds. But i got the points now. They were greatly delayed. Didn't get them for like 20 minutes.

[unreal portal]

Alliance chat is falling to pieces again. Multiple people reporting messages not appearing. People getting missed calling for armadas. GREAT thing to have during an armada event. Scopely can't even get TEXT CHAT right. 😡

Been happening for days now.

[elfin light]

I’m not getting points on the riker slb, did a rare armada and build a started the construction of a lvl41 defense platform that uses 4*uc gas and got zero points

[hidden sparrow]

I went into the event store, had enough picrd tokens for 5 chests in Hugh. I only recieved 3 hughs

[slender pier]

I've had the same issue for weeks. They closed my help ticket, even though they never fixed the issue, because they said they knew about this problem. I should have finished Field Training weeks ago, had a Moreau and be closing in on a Pike.

[sonic parrot]

Still waiting on resolution for stuck mission (mission: Rivalty Pt 4). Ship still stuck in battle. Ticket #9116847 submitted on 4/5/23 and still haven't received a response. Is there someone available that could get this escalated? Link to original post and screenshots below.

#👾-bug-reporting message

[sonic flame]

<@&509690795536941056> game is crashing every 10mins. It’s beyond a mess now

[candid gust]

the game has crashed about 25 times today, it's seriously starting to annoy me!!! it constantly closes the program immediately after playing a little!!!!apple 12 ios

[candid gust]

PC scan and not see the opponet crew

[buoyant ravine]

Anyone else suffering terrible lag recently for me it's happening on all maps and my zome keeps getting stuck in zoomed in

[wild skiff]

@buoyant ravine my zoom keeps getting locked too. I have to exit game and restart and it's annoying

[buoyant ravine]

Yep it's very annoying I'm certain scopely won't fix it until more players complain

[deft turret]

Here's a novel idea, don't buy anything till they fix the lag, zoom bug, the one where you mysteriously can't select a system, and make it playable again. The majority of complaints here can be traced back to lag/performance issues.

Since so many people report this across multiple servers, and multiple issues that might be a good place to start. Made a game that was good and a lot of people put $$$ into it. They're upset because that purchase was for nothing in the end and unlike games on other platforms, performance issues are on the other side (dev/server).

Nope too much work to do and they keep piling garbage on top of garbage code. Problem is that with every single update they get further from useable code that works. Unless you hit them in the pocket book nothing will change.

[deft turret]

I did have a contribution to add to the list. There is a bug that sends a out of game notification, to your phone (Android). That message reads "your shield is about to expire in 10 min". It's happening when you have refreshed your shield. Anyone else seeing this ?

[stark horizon]

The Shard Leaderboard Event never runs for me in daily events anymore. And I have been watching for literal months.

[coarse valve]

You put a paying bundle in the gift section you …Scopely … !!!!

[topaz nest]

I SULK !!!

because of this i paid 120k for directives i did not want !

why is this thing in gift section ?!

[fading umbra]

Rly?

[topaz nest]

take the directives back and give me my tokens back ! ><

[dim carbon]

This should be in Event Rewards and not gifts.. people have just been caught out

[coarse valve]

It’s on the gift section. We usually just click .. paying gifts .. the new money cow ? …. Gessssh … get a brain devs.

[stuck hemlock]

oh press it without looking thought it was a free

[viral falcon]

What the actual?!?! I went to look to see what was included and it made me BUY it!

[topaz nest]

Beyong the facti this bundle is obviously misplaced, there is no way to see wha't inside this "exceptional offer"

[stuck hemlock]

useless gift

[viral falcon]

Didn’t hit the pay button itself

[uncut lake]

We report it, but we have no cm online today so I don't expect any news soonish

[stuck hemlock]

you get this crap

[topaz nest]

that is very silly...

[torpid patrol]

Just clicked on it without looking at it closely.... 120K?!

Special Armada Gift it was not!

[tired kraken]

some serious scam

[wind dagger]

It's a bloody scam putting it in the gifts section

[stiff epoch]

How did that happen I opened a gift and it took all my coins I was saving

[crude hound]

Give me my coins back! What the hell did you thought about that!?

[quaint dune]

How do you get the support bot to reset to the beginning? I'm stuck in some mis-clicked path...

[stiff epoch]

Scopley or the other crooks

[uncut lake]

We know, we hope they will put the chest in event store soonish

It's probably already done

[hexed kiln]

so for those of us that clicked it?

[frigid zodiac]

Anything in gift tab should not have a cost

[uncut lake]

For those who bought it by accident, I have no infos and we probably won't have any till a cm is online

[north lark]

I can't recall my ships as our alliance station is out and the game sees that as my "home"...

[uncut lake]

Opening a ticket would probably be an option

[uncut lake]

Try to clear your localisation and try again

[stuck hemlock]

it has been done on purpose

[scenic bolt]

Poor support employees, they got themselve some serious work this week...

[hexed kiln]

Why are there 500 options in the ticket bit 😐

[stuck hemlock]

if they don't refund it then we know how they think it's easy for them to reverse it

[wind dagger]

how do you reset the support bot?

[scenic bolt]

Open a new conversation?

[vale kraken]

@viscid cloud @vagrant compass There is a bug in gifts section !!!

[lofty sentinel]

This gift stole 120k event coins.

[rain nimbus]

Ticket opened... A chest in "gift" section, which cost something and which content is unknow before clic on it....

[naive jewel]

A "gift" cost me 120k Icard and my feesha

I feel cheated

[uncut lake]

We reported the event store chest being added to gift section, it shouldn't be there anymore

[rain nimbus]

@naive jewel open a support ticket about a "gift" with a cost, with an unknow cotent and so

[uncut lake]

If you already bought it by accident, open a ticket

[tired berry]

Dear Scopely, I don’t have a realta (got one 4 years ago and scrapped it like 3 years ago), so now what?

[coarse valve]

Would love to open a ticket but im stuck on the support hell loop of a previous ticket.

[uncut lake]

Open a ticket if you scrapped your realta, and ask another one

[tired berry]

How to do that?

[uncut lake]

See #👽-how-to-contact-support

[tired berry]

Thx 🙏

[topaz nest]

For now, i can't even raise a ticket. Help page doesn't even load o_o

[uncut lake]

Try by email

[stuck hemlock]

think we need more emotion icons....

[quaint dune]

I'm seriously unable to create a ticket with the bot. It's in a loop asking for the same thing...

[lime parrot]

120k tokens stolen by scopely, refund please!

[naive jewel]

120k tokens gone, because of a "gift"

[coarse valve]

Scopely .. the gift that keeps on taking ….

[ivory musk]

Yup, lost 120k Tokens... leave it to Scopely to really grind your gears.

[deft turret]

Again?? Remember dukats decree?

That one got me last time

[calm shadow]

120k lost by missclick. The support has a ticket. It is annoying to put EventCoinsStuff into the gift store.

[uncut lake]

I would hightly suggest to not spend any directive if you bough the chest accidentally

[solid gyro]

So according to rules it says 3 points for a loss. Well I lost twice and no points

[spiral venture]

Have you restated your game?

[glad mortar]

According to the rules, they are not allowed to refund a purchase. It's your own fault! always turn on your brain first when shopping!

[north fractal]

You don’t purchase anything from a gifts section

[spiral venture]

That’s as long as you don’t use up what you purchased

[spiral venture]

Armada special was in the wrong tab

[solid gyro]

@spiral venture I have and apparently winning gives you the points not losing

[spiral venture]

Just read the screenshot above. The points are for wins only. The event score card is correct it’s just worded very slightly strangely. If you don’t follow what I mean check the description it uses the same phrasing

[fast trench]

was not shopping was looking to see what was in it and it auto purchased the armadas from the "gift" tab seam pretty lame to me

[lime parrot]

Tokens stolen by fake gift

[solid gyro]

@spiral venture no way it clearly says defeat, meaning lose I've been playing a while and every pvp event it will say win/lose so scopley needs to real fix that. Maybe they are being lazy and purposely messing everything up because of the recent purchase of company.

[spiral venture]

Check the description. It says defeat enemy players Realta’s

Defeat can also be used in the opposite context

[spiral venture]

This event is specifically win. There is no loss

[solid gyro]

@spiral venture why change the wording when it was fine the way it was before is the deal.

[spiral venture]

They use the wording consistently in that event. Read further up. It says “defeating hostiles” so you are expected to lose against hostiles?

[ivory musk]

You really don't have a clue. Usually you can click on the image to view the contents. Clicked it to see said contents and it took the 120k tokens. Also, I wasn't "shopping" as it was in the GIFTS tab. Turn your brain on before responding and research why so many players are angry about this.

[vale kraken]

They will do it, because they have done it often in the past.

[uncut lake]

They are working on a solution, do not spend directives in the meantime. We can only wait right now

[ivory musk]

I have not spent any tokens nor will I until its resolved. Thanks!

[uncut lake]

The option to revert the chest should be online tomorrow

[brave lagoon]

I just keep being told that the lag is on my end… Nope, everything else is working fine.

[brave lagoon]

Not worth it

[wraith pike]

Can someone explain this glitch?

[wraith pike]

ANOTHER ERROR on scopleys part💯

[uncut lake]

There no glitch

[native oyster]

Realta is limited to 100 rounds in combat so if that is reached you survive but lose the battle. Happened many times today with only 1 officer and no below decks, went to give others easy kill and would lose battle and survive to give them more points

[uncut lake]

Probably 100 round limit

[tidal axle]

Not even close

[glad mortar]

Next illogical bug: The D'Vor isn't in the 30 Day box, even though Ops 22 !

[earnest crest]

It's a sy 23 ship though.

[glad mortar]

Funny.. is the event that she unlocks for me at 22 lying?

[earnest crest]

What is it showing?

[spiral venture]

Where does it say that

[glad mortar]

Then very slowly: The DVor has been in the event since 22, in the 30-day container it has been missing since exactly this time!

[spiral venture]

We understood. It’s in the 30 day chest from ops 23

[earnest crest]

And you earn 1/4th of the ship a week. They probably expect you to finish ops 22 in a month.

[spiral venture]

Also let’s get this straight.

Sort your tone out or I will sort you out. Understood?

You do not speak to anyone like that on this server and if you spam your message again you are done here

[glad mortar]

So the list is a lie then? Or is the error to be found with Scopely???

[spiral venture]

That comes from a community discord. That’s not affiliated to Scopley. Scopely’s info on the Dvor that is available is correct

[glad mortar]

oh.. if scopely is logical, why have I been missing the DVor since yesterday?

[spiral venture]

Are you ops 23?

[glad mortar]

Scopely also claims "From Time to Time" is no longer available for purchase!

[spiral venture]

At Ops 22 the only bps you get are from the event store. That is it. At Ops 23 you get an event every week to unlock 25% of the dvor, you also have the 10 bps in the 30 day chest

[spiral venture]

Pretty sure that mission isn’t available anymore

There was a handful that no longer can be accessed

[glad mortar]

LOL .. Buy TOS-1 !!

[spiral venture]

Then they found a way to make it available

[glad mortar]

You can see that I know you more, you should start believing the data group more!

So an event on purpose counts differently for the ships?

[spiral venture]

Elaborate please

[spiral venture]

I have more than one information source.

[glad mortar]

„Pretty sure that mission isn’t available anymore“

[uncut lake]

The mission isn't listed in stfc.space, so yes consider it don't exist.
You can earn the dvor later, with the weekly event. As you cannot build it at op 22, there actually no need for the bp yet

As for the infografic, it's quite possible it's an error to show dvor bp as soon as op 20

[glad mortar]

Then take a look at the holodeck. Why is it there, but Scopely withholds this info.

[uncut lake]

🤷

[glad mortar]

I can buy the DVor in the event, since yesterday. Since yesterday I have a fresh 30 day container; find the mistake !

[uncut lake]

You already say that

[spiral venture]

And now it’s time to move on. We already gave you the answers. You don’t want to listen then move on. Kicking cats here won’t go far

[uncut lake]

We can't do anything else for you. Buy or don't buy the dvor, it don't matter for anyone but you

Have a wonderful Monday

[glad mortar]

I am not an animal abuser, I do not kick cats!

[spiral venture]

Let me be more literal then. Screaming into the room expecting a different response to what was already given wont go far. Move on.

[glad mortar]

„@everyone Commanders,

For anyone that claimed the Armada Special while it was located in the gifts tab, we're created a 'Chateau Picard Coin Compensation' Event Store bundles. Starting tomorrow, this will let Commanders convert the Armada Directives they received into the Chateau Picard Coin event store currency.

LLAP 🖖

Eco“ But my problem is not forwarded? You can see where the priorities lie!

[earnest crest]

I don't understand the issue here.
Some ships are available from the event store a level early, but you can't build them until your shipyard is ready.
Dvor is a shipyard 23 ship, even if you had all the bps at 22, you can't build until then.
The Build the Dvor event is for ops 23+, if you somehow got this event at ops 22, then that's unexpected.

[keen surge]

And that graphic from John Connor is incorrect, you should take these complaints back to him 👀

[wraith pike]

Ah thank you

[wraith pike]

Brother?

[violet wren]

I can no longer purchase Bortas BP’S using the Picard coins? I don’t think it’s intentional but thought I’d say something

[fresh night]

Tried logging in 4 times

[keen surge]

Did you buy a bunch of them? There's a limit of 40.

[violet wren]

A limit of 40 bp’s? Well that would explain it then. Thanks!

[rocky shard]

I've been trying to log in since 3pm EST. the launcher gets t0 76% then stops. I've uninstalled the game and deleted C/games and then reinstalled the game. I was able to get in for a few minutes and then it kicked me out again.

[uncut lake]

Try to switch data/WiFi or restart your router

[rocky shard]

I've already done that too. I have no other issues on my laptop besides getting into STFC

[sly jasper]

've been trying to log in since 3pm EST. the launcher gets t0 76% then stops. I've uninstalled the game and deleted C/games and then reinstalled the game. I was able to get in for a few minutes and then it kicked me out again

[earnest crest]

I'd try resetting your router or switching mobile data/wifi.

[sly jasper]

did that still not working

[native oyster]

Have the devs ever heard of timing something out?

[slender shuttle]

I rarely go to support since they lost my account 3 times one weekend during the first year of the game. But sometimes I have to, and almost aways regret it. This is one of those times. I started an assualt on Saturday, somehow the opposing alliance put away their start base despite this. Alliance chat even showed I started the assualt. Sunday I began noticing my ships where being detected whenever I enter the system I started the assult in. Contacted support through game, and it proving to as useless as I always fear it is. They want screenshots that an assualt was started but never occured. How do a produce screenshots proving something didn't exist. I already sent screenshots of my ships being detected and no starbases in system. Only other way I can think of is chat and inbox screenshots but I no long have access to saturdays chat or attacks. My ticket number is #9133899.

[solid gyro]

I'm not support but one thing I can answer you is. If you start an assault cloaked the starbase can detect you. Given that group researched that ability.

[charred cloud]

The reboot bug is broken, it reboot ( crashing) the game now every 2 min instead of 5-10. Pls fix it @umbral nexus @viscid cloud

Scopely must be joking if they expect me to buy a pack for being offline 99,95% of the time

[charred cloud]

Well this seems to work OK I guess 😏

Must be my WIFI

[slender shuttle]

Didn't start the assult cloaked. They somehow but away the star base. And I've can't go to that system without being detected. It's been half a week.

[quasi badge]

The math ain't mathing on the realta event. I am pvping with a crew and a higher level realta and I should be winning but i'm getting defeated but still surviving the attack

[uncut lake]

You reach 100 round battle

[spiral venture]

You hit 100 round limit. Once that happens combat ends and the winner is decided on remaining HHP

[quasi badge]

most of the battle reports don't even get to 100 rounds

[uncut lake]

Screenshot? With the officers used

[uncut lake]

That's the round you died for good?

[quasi badge]

but my ship wasn't destroyed

ended up just hitting hostiles to finish up the event anyway

[half pawn]

So we have a new issue. As you can see the officers show locked and they are not. Not sure why it’s pulling that tile from the image library but there you go. Oh yes since the green button says done I am a bit concerned that I didn’t get the shards I was awarded.

[stuck wadi]

Can’t log in again today server 145.. restarted router deleted the game and reinstalled on 2 devices. Did a rain dance asked the local shaman to do a spell, took an ad out in the newspaper and also asked the neighbour to do a prayer over the devices to no avail

[mental bay]

Come on, Scopely team… you still haven’t fixed that officer preset bug? How old is that one, now. Been there as long as there have been officer presets, I think. We don’t need the aggravation of reloading all the officer presets whenever a new one comes along. Saving to a new preset should not wipe out an old one. And, yeah, I know there are workarounds. We shouldn’t need to jerry rig through workarounds, either.

[forest merlin]

I’ve been seeing the same thing but can confirm I’ve still received the shards.

[spiral venture]

You get the shards. The issue is only graphical on that page

[vagrant saddle]

I checked some of my officers when I saw that. You are getting the shards, but the numbers are not being added together.

[charred cloud]

My wifi is broken again

[gaunt harbor]

Lag-fest again..... always the same......

[ivory musk]

Is the in-game button live for that glitched gift that occured yesterday? To get our 120k tokens back?

[uncut lake]

Not yet as far as we know

[burnt warren]

<@&509691205798592532>
I forgot to do Nr 1 last night.
Saw i had 3 days. Did nr 2 today. Went to do nr 1 but nr 1 had dissappeared after i finished nr 2.... any way to fix it before event runs out??

[pulsar remnant]

I'm seeing the same thing, did case 2 first, 1 disappeared, not showing as a finished event, just gone

[uncut lake]

@native oyster can't check in game

[native oyster]

Clear localisation?

I completed 1

[uncut lake]

Me too, can't see if it's still here but it was a 3 day timer

[ivory musk]

Thank you for the update, I appreciate it!

[burnt warren]

I didnt even restart game. Both were there at reset. Did nr2. Went to do nr 1. But gone. Restarted game after that. Still not there

[native oyster]

Try clearing localisation

[burnt warren]

Was my next step. Same

[pulsar remnant]

Clearing localization did not fix the dixon events for me

[burnt warren]

Also went on another device. Same as on the other

Tried to replicate it and another player had the same. Did nr2 and nr1 went poof

[native oyster]

Nice. Will pass it on.

[burnt warren]

Thanks

[pallid pelican]

When are the venom puncture notification banner getting fixed?

[native oyster]

Is it broken or did they intentionally remove it so someone like me in their G4 doing Actians would lose their temper and batter all Mantises?

Who knows, but we did mention it a couple times now

[low condor]

Probably another alt logged in same device ..

Or u used to play the alt in the same device ...

[split topaz]

Same for me! #1 just disappeared!

[pallid pelican]

It's still broken. Did they intentionally remove it?

[native oyster]

That’s the question.

[solid gyro]

Not the first time they did something like that. So it's your fault for not doing it.

[torpid patrol]

I still don't see the "Chateau Picard Coin Compensation" event store bundle anywhere...

[vernal turtle]

<@&509691205798592532>
Scopely Strikes Again! Almost 2 hours into the new day and what was promised, still is not available. This really makes me question why I even still play this game. I could be spending on a game that actually works properly and has much less money grabs built into it. 🙄

[native oyster]

Is it not still today?

[uncut lake]

There 22 more hours

[vernal turtle]

Guess since Scopley got bought and now the company has a ton of cash they could spend on fixes to the broken code, it would rather not fix the game but instead keep the status quo of "Shut up and give us your Money". Same old Scopely. 🙄. I am done with this Discord.

[clever surge]

Lmao

[primal vine]

ok who's in charge of alliances at scopley?

[spiral venture]

?

[primal vine]

69,000

[uncut lake]

Hum yes

What's the question exactly?

[spiral venture]

Still not asking the question

[primal vine]

?

[spiral venture]

What is your question

[primal vine]

who's in charge of alliances at scopley

[spiral venture]

That doesn’t make sense

What’s your question

[primal vine]

BRUH

[uncut lake]

No one 🤷

[spiral venture]

Don’t bruh me. Either explain your bug or we can leave you to stew here alone

[primal vine]

in the red circle

why is it like that

why is there a gap

[spiral venture]

You are zoomed out past the game boundaries

[primal vine]

How?

[spiral venture]

You tell me

[primal vine]

How would I know

[spiral venture]

Zoom back in and enjoy your game 😉

[primal vine]

[uncut lake]

It was great chatting with you, have a wonderful tuesday

[pulsar remnant]

It's because you have extended zoom setting enabled, it let's you zoom out further, guess the dev's did not test it at max zoom out while not in the center of the system

[primal vine]

Thank You

[native oyster]

More endless spinning wheels…

[charred cloud]

No worries…… just my WIFI. It’s not the worthless server the game is running on

[half pawn]

No alts on this device.

[buoyant whale]

‘Member when they said they were working actively on fixing lag issues? Pepperidge farm ‘members.

[deft turret]

Same happened to me. Event disappeared

[karmic crown]

one of my alliance members has this issue

[charred cloud]

It’s hard to stay 3 min online. Chat keeps disappearing. I really hate my WIFI 😏

[carmine flax]

Is it a known bug where the Newton randomly self destructs when parked in dock C? Log out and come back in a few hours later and you'll see the Newton is the only ship affected. No attacks in the log so my station wasn't hit.

I put the Newton in another dock and this doesn't happen. I've seen it happen 4 times now. Not a cheap repair.

[autumn shuttle]

@TomB#1251 bought tokens for the borg solo uncom armada . You get 6 to a pack.

I didn't get any tokens at a🤬🤬🤬

[earnest crest]

While in general you should probably avoid buying those directives until you reach Vidar T9 so that you can get a full 100x per exchange, it is unusual to not get anything at all. I'd recommend rebooting your device, then checking the Other tab of your inventory for them(near the bottom).

[tacit pasture]

Is Hugh’s below deck ability supposed to trigger against armada targets?

[sinful charm]

This bug is Still not resolved yet 😭😭

[unkempt light]

Sometimes I get shaky cam when ships are docked

[jagged mirage]

What happened to the first case? it wont let me do it now.... something is broken.

[earnest crest]

Finishing Case #2 caused the #1 to disappear, it's noted in #⭐-official-announcements and affected players should expect the reward pts from #1 later this week.

[jagged mirage]

Thank you for the quick reply

So as long as #3 and #4 get completed in time we should still be able to complete that quest?

[vague wedge]

Yesterday I've set the second preset for my officers, which is the second (lower) one. Today I don't have the first one, which I had until now. It just says new. I'm on a different computer now, but wtf?

[earnest crest]

It's a common bug, I'd use one of the workarounds pinned to this channel.

[vague wedge]

Thanks. I know. I'm posting it for Scopely, to FIX IT, like many other problems. Like private messages for example. Why do I have them all unread on a different machine, if I've read them already. Why do we have an account if it doesn't synchronize the read status?

[solid gyro]

@spiral venture @uncut lake I think you guys are missing the joke @primal vine was trying to convey with the 69,000.

[primal vine]

FINALLY

[solid gyro]

To be innocent again

[native oyster]

Jokes are funny.

HTH.

[primal vine]

no defeat, but ship destroyed

[tough gyro]

If you had an officer on the ship that produces morale, it may have given you more shield than you actually had during the battle, meaning you win but at the end you revert to your actual shield and blow up anyway

[native oyster]

Depending on crew, as schmerinns says you can both win and die.

[primal vine]

this was the battle @native oyster @tough gyro

[tough gyro]

Yeah it’s what I said above. Morale.

[pine pecan]

@unkempt light officers sometimes have a party 🤣

[native oyster]

Yup, Morale killed you.

[primal vine]

how?

[native oyster]

It gave you additional benefits that disappeared at the end of the battle, because they only last for the duration of the battle

The easiest way to show this is with Leslie, for example; he continually adds hull health based on the conditions being met for that during the battle. At the end of some battles, I have millions of hull health that I don’t normally have - so that hull health is removed. All of a sudden, that means I have less hull than I took hull damage during the battle, so boom

Let me arrange a demonstration

[primal vine]

but the damage would've been done to the shields, not the hull

[spiral venture]

Kirk boosts stats so he would have boosted hull

Spock boosts shields

[primal vine]

i had both

[spiral venture]

We are aware. That’s why we are telling you it makes sense that you blew up after combat

I’ve had it happen before. Not fun but it is what it is 🙈

[primal vine]

so i shouldn't have Kirk as captain

[spiral venture]

For PvE you need PMC. For armadas and PvP Kirk and Spock is nice combo

[primal vine]

PMC?

[spiral venture]

Pike Moreau Chen

[primal vine]

ahh

i dont have those yet

[native oyster]

One Sarco with 20.55M hull health

One battle where Leslie gave me buffs that meant I finished the fight with more hull than I started with

Leslie applying hull when the conditions are met

One dead Sarco anyway

[vague wedge]

Restarted the game. Still says I'm mining on empty node.

[spiral venture]

How did you restart the game?

[stark glade]

I Hope this is a "bug"!

As you can see in the first picture of my ingame PC store, the prices on a pack is 899 (my currency).
But when I check my bank account, you withdraw 975..

I want this matter sent up to the CM right away, and not some support employee who will send me an automated standard reply.

[spiral venture]

#👽-how-to-contact-support

[stark glade]

support is useless in this matter, I want the CM to look into it

[spiral venture]

Seen as you are on PC you will likely need to contact Xsolla

[spiral venture]

CM’s can only do that if you have a support ticket

[stark glade]

I have bought packs for years in this game, this issue is new, was not always like this.

[native oyster]

It’s a discussion that will need to be had with Xsolla unfortunately in the first instance, they will be best placed to identify what and why this is the way it is.

[spiral venture]

Well looking at the above. If STFC’s CS can’t help then it’s a Xsolla support issue as you paid through their platform

[native oyster]

They’re a fairly communicative bunch and I’ve had no issues getting hold of them and engaging with them on issues

[stark glade]

So you will reach out to them right away to clear this up? I recon thousands of PC users are being scammed like this atm, just havent noticed it.

[native oyster]

No, this is a personal issue for you to take up with them; here is the link for Babka, their interestingly named chat thingie.

https://help.xsolla.com/en/

I’ve just checked my transactions and they all accurately reflect the amount I expected to be charged, so this is very much an issue you will need to take up personally with Xsolla 🙂

[stark glade]

So Scopely use a third party for transactions, and just turn away when this third party company scam you customers, thats an pretty odd approach don't u think?

[native oyster]

They’ve not turned away, you need to get in touch with the merchant (Xsolla) in this instance.

[stark glade]

I understand that, and I will.

Could u tell me if there is a way to purchase thru the PC store without using Xsolla in the future?

[native oyster]

There is not.

Nice words please

[spiral venture]

No problem PM a CM then.

[stark glade]

I will

[spiral venture]

Breaks server rules

[stark glade]

Of you using foul mouth towards the members of the discord? Trying to cover it up? dont worry, i have the screenshot before u deleted it,

[spiral venture]

No problem. Address it to a CM in PM

[stark glade]

No, i will adress it with everyone

Let people know what type you are

[spiral venture]

Then you won’t be here very long

[magic horizon]

Let’s calm down.

[native oyster]

^ ^

[stark glade]

Oh noes, i will get kicked fomr a discord server? because that's pretty much the extent of your powers isn't it, not like u can actually do anything beside this chat service 😄

[native oyster]

There’s no need to be derogatory either. It’s not a good look when me and HarLiii are the only ones sat chilling having a picnic on the moral high ground.

His Tribune has a big bum and takes up all the space.

[magic horizon]

@stark glade you need to contact both Xsolla and your credit card provider. I work with the payment industry and can tell you that no one here, even a CM, will sort your issue.
Clarify what packs were brought that are listed in the payment package and check if you have received those goods.
If not your bank and Xsolla need to organise a refund:

[stark glade]

I have screenshot of this entire conversation, CM will be contacted about you @spiral venture

[native oyster]

Right, enough demonstrating that you don’t like the moral high ground either. Take the out. 🙂

[magic horizon]

FYI, it’s logged from Mod side too. You have now got a response from several mods. That in itself would highlight your situation.

We have all said the same thing, you need to contact the payment provider and your bank/ card provider.

[stark glade]

Thank you for the support, those of you that can engage in an adult manner.

[magic horizon]

Looking back over your price and debited amount, I would also question what currency was used as a base (was it calculated over USD?), taxes added and or transaction fees. All can have an impact.
I am aware that in USA that shops have the prices before VAT and then these are added when you pay. This system would also fit the situation depicted by your screenshots.
Though I don’t know what is applicable within your country and or how Xsolla works with payments in your country.

[stark glade]

This issue is "new", as said earlier I have bought packs thru the PC store since Scopely launched PC version, and the ingame price always matched my visacard withdrawls 100% untill recently.
I noticed I started buying in my currency ingame, but my Email was in Euros all the sudden, that's when I looked on my bank account since the Euro amount was more than what it should be.

I have made a ticket with Xsolla now as per your directions.

Last question, if I use the web store, will I still be using Xsolla then?

[tidal axle]

Yes

[tidal axle]

🤨

[magic horizon]

Correct, the webstore uses Xsolla for its transactions.

[ancient flax]

Hi, my ticket number is:9142215 the Support Center is not really helpful because I guess they do not play this game. I have an Main issue, my fights are not counting, Not for the Events and even not for the daylies reward's. The Support still tell me that it is my fault, I done screen record, even then the Support tell me its my fault.

https://youtu.be/o5kNz2OU8D0

https://youtu.be/tw95GzqLRxU

Using Android with Samsung S21 Ultra

[pulsar citrus]

Hello, who remembers seeing that when a ship was full cargo, 3 green squares appeared on the ship's icon? for a few days/week there are no longer these 3 green squares? (no have La'an SNW in below decks) is it a bug ?

[spiral venture]

Sometimes the last unit of cargo doesn’t get filled so it doesn’t show the full cargo icon. Similar logic to the Laan issue

[native oyster]

When you say support tell you it’s your fault, how do you mean?

Still checking the videos

I see you getting cargo, I see the right systems; on the face of it it is odd.

[ancient flax]

The Support tell me that they checked the videos and I didn't done the Case 1 that's why Case 2 not Work, but in Video 1 you will see that I'm in Friefra and Still not counting the kill's

[native oyster]

Yeah I would concur that that is indeed odd. I’ll pass it on.

[ancient flax]

And no response at all regarding that in general no counting for kill's. See Video 2

Example in the video is the swarm from the dayli reward

[pulsar citrus]

👀

[charred cloud]

@umbral nexus @viscid cloud this is how long it take the game to crash. I know it is my wifi but perhaps scopely can adjust something so i can hit 7 hostis instead of 6 before i have to start the game again. 😏

[charred cloud]

After setting 3 miners on node it’s bingo again. What a terrible wifi

[native oyster]

I’m gonna go out on a limb here and say this is definitely more a you problem; yes the game crashes more than it should but 6 minutes is nothing like I get through on my (very old, knackered battery) iPhone

What device are you using? What OS?

[charred cloud]

I’m on iPhone also, newest ios but it does this over a year now so got nothing to do with iOS version. Neither is my wifi bad. Perhaps you are on a server with less user active. Furthermore everyone on my server is having the same problem and that’s not only ios players

[buoyant whale]

I’d start identifying what server it is and get more people from the server to come here and post the same issue, only way you’ll get any traction on a solution.

[native oyster]

Ours is still moderately active, freebooter systems usually have upwards of 30 player ships etc; you keep “joking” about “my Wifi must be bad”; knowing how temperamental this game is with connectivity, are you in an awkward connectivity spot?

[charred cloud]

Well our server have around 1500 if i can thrust the info from one of the player who loves to dig up stuff like this

[buoyant whale]

He’s using it as a call out to customer service replying to tickets about crash issues always being the users connection being the problem.

Even when there were posts here about server service issues CS was telling people it’s their Wi-Fi, for example.

[charred cloud]

Well as I mentioned above, it must be my bad wifi in the kitchen right now.

[buoyant whale]

It’s pretty much a meme at this point.

[native oyster]

I get that; but the number of people with issues who shout about how they don’t have issues “because they have 5G” when I can walk around my local city with 5G and I can’t even open a 200k JPG in WhatsApp who then go on Wifi have no issues is significant, so it’s reasonable to ask.

[native oyster]

If you’ve got a solid pattern such as your whole server has an issue to this extent, it makes it much easier for me to be able to get traction for someone to look into. What we have access to isn’t support, so single user issues are much more difficult to escalate outside of set parameters.

“I’ve got reports that upwards of 80 people on server 666 get kicked out of the game every ten minutes” is much easier to get traction with than “BMW gets kicked out every few minutes”, because it’s much less likely to be a device problem 🙂

[ancient flax]

What would be the next steps in my case?

[native oyster]

I have no idea, I have passed the issue on for someone to look into 🙂

[ancient flax]

Meanwhile I can't attend at the Events, also unlocked the monthly Elite Pass, i do Miss all the points.

[native oyster]

I am aware, it’s why I’ve raised it 🙂

[charred cloud]

So what you saying is: it’s ios problem if you use ios, but if you use android then it’s problem with android, however if you use pc client then it’s because of windows, let’s not even go to Mac OS, but ….. if non of above is the cause of the problem then it’s the wifi or perhaps the 4-5G mobile network. Now that’s just wonderful but you honestly can say that it’s a player issue from different country’s on different devices. And the connection issues…… well I’m working in my country for the biggest internet provider, i connection internet and wifi for big companies and in peoples home for the living, i also one of the last person who they send to solve problems that one of my colleagues before me couldn’t find. So let’s just assume that my wifi is just fine just like my pc, laptop, phone and tablet shall we

[icy gazelle]

do you have any repeaters at home?

[charred cloud]

Don’t tell me you using those cheap useless devices

[icy gazelle]

lol not by choice, my isp is sky, and their tv boxes double up as repeaters

but when i jump from one to another moving around the house the game loses connection and restarts

that's why i use mobile data at home always, the job hasn't complained about my data usage yet so...

[charred cloud]

Because a repeater isn’t using a mesh conversation. I’m sorry for you that your isp thinks that cheap stuff from Mediamarkt of from china make their customers happy

[icy gazelle]

it literally only affects this game so i'm not too concerned

[charred cloud]

You hit the nail on it’s head…… the whole conversation issue is only with this single game

[earnest crest]

*for some specific users.

[native oyster]

Yes, ok, now we’ve swung our e-peens around and I can disclose that I used to manage a 75,000 device network including Wifi for client devices and SDN for the 30,000 servers, we can get back to “do you want help or to complain”?

[earnest crest]

I can assure you that if you played STFC from my device you'd have a game that doesn't suffer from all the issues you run into.

[charred cloud]

How exactly game servers work? Let’s see, they kick online players with very high ping, they can randomly disconnect players if the server is to full, and so on and so on. Now combined that with non dedicated servers what do we get? Random disconnects, lagging

[native oyster]

Indeed. Running Gen1 ac here (can’t bring myself to bin it) and I can go from one end of the property to the other seamlessly across five APs, on an old iPhone that only seems to struggle with the hour “I’m out of memory” or the “you did too much stuff before opening the Bajoran store” crashes.

Hence why we’re asking what you’ve got and what you’ve done to determine if there’s any help we can give 🙂

[charred cloud]

I just post all issues just to show it’s not working. If nobody does scopely thinks it’s all ok. 99% of the players just gave up because they hitting a brick wall at scopely support desk. Well I won’t

[native oyster]

#realmenmeshovergigabitethernet

[native oyster]

No, they don’t need you repeatedly posting your own issues here to know there’s an issue with the servers; what we’re trying to do is determine if there is a wider server issue or a more you issue - something you’ve gone a little quieter on since I asked who and how wide it’s affecting.

Understand that we are sympathetic; it shouldn’t be that Phil “only has issues with this game” with Sky’s delightful Wifi, it shouldn’t be that some players “only have issues with STFC” that restarting their routers resolved, but it does happen.

So we try and help.

[spiral venture]

Did you restart the game after getting those kills?

[ancient flax]

Hi, restart many times, also check on Playstore for updates. Still No counting at all.

[spiral venture]

Ok yeah as HD that’s strange and he bought it up already 🖖

[ancient flax]

Is it only me? No others complain about this Kind of issue.

[swift mica]

And my ship also lost health in the dock

[native oyster]

Genuinely first time I’ve seen this that I cannot attribute to someone doing something “wrong”.

[fresh dagger]

This is annoying I can't get back on an I have a mining fleet out

[ancient flax]

I Hope that some dev pick it up and look in detail, it's really strange

[charred cloud]

Is that a third generation interceptor? 😍😅

[swift mica]

Lol, it comes in distressed condition. Very fashionable.

[charred cloud]

Sign me up, I want one 😂

[crystal ferry]

Dont fix wouldnt be the same

[terse canopy]

@umbral nexus WHY DO THEY TWIST ACCOUNTS on servers, BLOCK DROPS, do not allow them to develop, when others have the same processing just rolls over with the issuance of a resource. THE WHOLE MONTH, THE ISSUANCE OF A RESOURCE OF 12 PIECES, which is just nonsense.. A lot of oddities have been noticed on the server lately

The same is true with officers recruiting for six months of playing just not one bonus is just nonsense

For that, we have an alliance where every second one has just everything pumped up and there are all officers a typical conspiracy

[left plume]

Did the server lose my last 2 fight logs? It seem like it and ummm...

Heading home after the last fight I noticed my ship is apparently dead....

[spiral venture]

Just a graphic bug. Sometimes gets stuck and doesn’t show the health that left

It’s a very tiny amount

[native oyster]

Use Tlaan for those BTW.

[left plume]

Restarted the game and the most recent log is this one but I know I had a couple more fights as I was only losing about 3.3K hit points per fight

[native oyster]

“About” is your enemy here.

RNG applies to every shot it takes at you in two ways, both the amount of damage it does and whether it crits or not. 🙂

[left plume]

Oh I know. I got 2 more fights after that one. last one thought I won, but it went weird. But both the last 2 logs seem to have gone on holiday

[left plume]

Is this another one?

[earnest crest]

Mess hall isn't ops locked, it's a new building design that goes up to 99 even.

[spiral venture]

Mess Hall goes by officer levels. As candle said it’s not Ops locked

[left plume]

Huh, nifty. Thank you

[tribal portal]

When do you fix the treasury? Last time I had none and this time either...

[ornate rapids]

Fix This

[native oyster]

Hello; please can you DM me your player ID?

[meager summit]

I'm level 30 and players 3 levels below me are getting nearly 100K latinum

I have 15.9K showing

[native oyster]

Their spend is likely different.

[meager summit]

spend on the treasury?

[spiral venture]

They have a higher tier treasury. Orginally decided by how much they spent in game but now it’s decided by how many tiers of treasury you open

[meager summit]

they don't....they're 3 levels below me

soon to be 4.... I'll be level 31 today and they're at 27

[uncut lake]

Highter tier, not highter op

Your treasury will cost less than theirs, so you have less in it

There 2 treasury tier : 20€ or 100€. Content depend on the price

And price depend of your purchase history

[meager summit]

you've gotta be kidding me

[spiral venture]

That’s no longer true

[spiral venture]

If you buy (either free or paid) the lower tier treasuries their value increases and you move up a tier till you hit max tier at £100 version

[uncut lake]

It's still purchase history related

[spiral venture]

Only the first treasury or 2. The others have been about unlocking the tiers

[native oyster]

If you purchase the treasury, you have a purchase… history 😂

[meager summit]

not explained anywhere in game, of course

[spiral venture]

In this context yes

[spiral venture]

They explained it on discord and in the original few IGN’s that went out but they no longer send out the IGN along with the event anymore

[meager summit]

it should be in the Treasury itself just to show where you're at

not giving you guys a hard time, just rolling my eyes at how poorly this was done

[wicked lance]

Alliance chat is still bugged, people posting and it’s not showing up

[native oyster]

Fix the lag. I clicked the 10 chest button , and it took FIVE minutes to process it

[pallid pelican]

did they forget to add gas to the treasury? only showing ore and crystal in it, or is that intentional?

[native oyster]

Battleship-oriented treasury; intentional.

[true ore]

Good evening
i am new but i think this is a bug
i redeemed the battle pass, reward 6 ; the "independent credits" and "elite federation recruit" x500 appeared,

happy to finally recuit some members, i went to the "officials" section to recruit some.. but no federation insignes appeared there..

is this a known bug? am i missing something?

thank you

[native oyster]

You checked this claim?

[true ore]

not seeing the same menu i believe...
let me change came to english to take some picture... do you prefer pm's so we dont spam this chat?

[native oyster]

Here’s fine if you want 🙂

[true ore]

hope they uploaded in order, i follow thse steps
https://imgur.com/a/VDT5Z74

[earnest crest]

They're showing up in your inventory so it works correctly. The only thing for you to do is to unlock the exchanges at ops 30.

[true ore]

oooh, so its not unlocked for me yet, they are different coins with the same icon ( or very similar)

thank you, i understand 😄

[nova cedar]

Got to be lvl 30 to get elite recruit

[keen surge]

Are you unaware of my favourite bug or hiding its existence from the Devs?

[keen surge]

To clarify it's not a stuck graphic, you actually have more health than you're meant to. Player beneficial bug, that I've been encouraged not to go into detail about previously.
And "very tiny amount" can be as much as 15% extra hull health for me currently 👀

[spiral venture]

Oh it’s that one 🙈

[keen surge]

Probably, yes.

[waxen cloak]

Is that for all lvls ? I see gas on ops 29 (even gas, ore and increased crystal)

[uncut lake]

You see g3 gas

We don't have g4 gas

Tho we don't have g3 gas either at my op level lol

[spiral venture]

For G2 and G3 players the treasury is ship pack orientated whereas G4 and G5 it’s battleship ship pack (as we have 4 separate packs for the ship pack)

[solid gyro]

So is this ever gonna be fixed. Also members that joined and donated do not appear and it's been a full month or more. BTW this is the alliance contribution board.

[unkempt light]

Looks fine to me

[solid gyro]

Still got it at ops30

[waxen cloak]

That’s like 50% more mats compared to 29!😅

[alpine pasture]

Should have seen the old Treasuries for near f2p player, that is ~20x what I could get at Ops 39 like 3-4 months ago

[solid gyro]

Pretty aight it? Lol

[slim ruin]

the teritory contribution table is not working for like erm 2 years now lol

[shell crag]

Hi, i have a problem in the event "private investigator". Case 1 is not visible, only case 2 and case 3 has just appeared. I have not been able to complete case 1 yet, but it is no longer there. PC and iOS app same problem

[earnest crest]

There's an #⭐-official-announcements about your issue.

[waxen cloak]

#⭐-official-announcements

[shell crag]

thank you

[oblique lotus]

My titan should buff 4 ships but as you can see it only buffs 2. Is there anything already known to this issue?

[earnest crest]

There are reports that it's buffing ships that are flying into the system. It's possible that someone flying in has stolen one of your buff targets.

[oblique lotus]

Oh ok

There was one ship entering the system, which was buffed

[heady vector]

Why won't Android support the game anymore???

[terse canopy]

Why did they remove the protection function from the auto launch of the armada.. Now there was an incident instead of the bot , the armada was launched since they were nearby .. A simple drain of rare detective

[quiet burrow]

Server 120 very laggy lots of people has this issue

[uncut cloud]

Server 131 performance is also bloody hell

[gaunt harbor]

Server 180 also massive lags. Ships don't "removed" from nodes even when you move them anywhere

[sullen zephyr]

Huge lags on 175, I'd say it's almost unplayable right now.

[pallid flint]

Server 159 has lags, too

[loud zodiac]

Lag here as well. Dead hostiles are not removed, many problems with armadas not updating, ships joining are not shown until restart of client, ...

[rapid tusk]

Same on 142

[peak talon]

What have you done? So much bugs this morning.

[sinful rapids]

Anyone know something about a Chat bug? Were starting Armadas and sometimes didnt see the message of an ally member.

[indigo falcon]

server 157 also have big lag

[native oyster]

Server 121 lagging so much I can't hunt hostiles, team mates can't mine data as their BB's are being shot by hunters, struggling to see amardas at their locations, let alone join them. Tried sending a report via support team and got an automated response saying lag was a temporary issue and the conversation closed.

Not good enough Scopely! The game is currently unplayable.

[quiet burrow]

I think there is an attack ongoing on the servers takin the buffers occupied

[somber berry]

Same on 138.

[dull valley]

same on 108

[long egret]

Also have a similar problem in so much as can target can fly there then nothing happens. If i target again i get invalid ship and it shows the win. Also flying to my base ship sits outside until i click again. Thought at first was pc problem but is also the same on my android game

[uncut cloud]

Guess it has something to do with fixing the battle report

[indigo falcon]

Now the game is totally and literally unplayable

[lapis locust]

no, it's the same on our server, I play on PC, others on android

[turbid summit]

30sec lag on 134

[halcyon maple]

server 137 in melt down

[rose creek]

i think all are in melt down 😹

[uncut lake]

It's most server affected by lag right now

[rotund crag]

🪙 🪙 👛 here for the meter

[rose creek]

need to ☎️ Bek to get in office to fix it

[vestal bear]

Server 109 is unplayable 👎

[halcyon maple]

https://tenor.com/view/blackadder-gif-26892049

[uncut lake]

Stop it or I mute you 🤷 no posting dm

If you have something to say, bring it to a cm

[charred cloud]

Just hide the facts if its true.

Yesterday he plays like mister i know it all and it’s your device. But when i show him facts with screenshots he can’t handle it and blocking people. It seems not scopely not the moderator here like to hear about the problems…… as long the story does function properly

[native oyster]

It was nothing to do with that and you well know it; I ask you to refrain from incessant sarcastic remarks and digs and even in DM you cannot manage being reasonable to me; I do not have to sit and be subjected to your stream of unhelpful comments, and blocked you.

[gaunt harbor]

Yes, sometimes my chat is "frozen" and I can't see anything, except what I have written. Need to restart the client then to fix it

[gaunt harbor]

I guess they try to implement their new Shedule/Apex Store right now

[native oyster]

I would refrain from guesses; if and when we get any idea what’s going on of course we will share it.

[wind spade]

Well glad to see my alliance and server isn't the only one who's suffering with the enormous amount of lag and gliching one the game. A lot of my alliance have gone offline for the day as its become unplayable at the moment

[quiet burrow]

Yess true but to many ppl has this issue to ignore hope game will be better soon

[topaz nest]

Too much lag on server 175...

[warm sorrel]

yep i have same problems im really angry, i cant make even daily, and dont talk about events, 139 server same .........

[topaz nest]

imagine those who have a TC right now x)

Is this lag global ? And any admin aware of this ?

[wind spade]

By the look of it it's in most servers

[frozen bronze]

Yes, massive lags on 115 and 109.

[fossil parrot]

all trades stuck, unplayable

[native oyster]

Gladly 🙏🏻

[jagged minnow]

I used two Meridians on ISO3 to unstuck ships. Switching from system- to galaxyview and back again helps too, but only for „slow“ tasks 🤷🏼‍♂️

[stuck cliff]

server 108 and 156 is unplayble

[heavy island]

Fix this scopely. Stop eating money from users and try spending it in a better game

[north iron]

Response delay with attack and recall ship to base

[sterile vigil]

Lag on server 112

[mossy inlet]

Server 159 is currently almost unplayable due to severe LAG!
AGAIN!

[topaz nest]

Don't worry, there is no lag on the store 😂

Unable to mine any green data, i have been killed twice by an invisible bounty hunter :/

[wind spade]

Is the problem just on EU servers or is it on others too?

[native oyster]

As far as I know it’s EU.

[plucky leaf]

@native oyster is support button in game removed? I am not able to find it so i can report a purchasing issue?

[spiral venture]

It’s a little speech bubble top right of the support page

[native oyster]

My massage before was blocked 🤣 that just shows my disappointment! Nothing, really nothing works in game without a gap and/or restart the game

No fights, even mining needs up to 30 seconds till the game notice, oh he is on a node

It needs a min that the game shows me the content of an opend box and so on 🤮🤮🤮🤮

[runic falcon]

S155 is totally broken

[onyx portal]

same on S110. ship locations, fighting, all broken

[cerulean grail]

Server 106 has massive lags, too... several hours now

[spark raptor]

@native oyster Can‘t enter the new borg-systems to grind borg-probes! The warptoken ist used but my ship is not in the desiered system. After a reboot it‘s back in my base

[ripe sonnet]

This time i lost 2 Solo Armadas in a row because the circle is not spawnd. Get your **** together

[runic falcon]

Very laggy, systems showing as not opened, armadas locked in combat... This is just the tip of all the current bugs

[final juniper]

121 laggs like hell, cant play today 😦

[mossy inlet]

Just keep writing here ……

“ can’t access the store to purchase due to lag”

Watch how quickly it gets fixed 😂😂😂

[native oyster]

Fix the Discoveries mission bug it’s been known and posted about on social media for a couple years. I ran into it and chatted with support and they had to manually complete the mission for me and confirmed it’s a known bug.

[cerulean grail]

Can’t access the store to purchase due to lag!

[polar wasp]

S122 is so laggy I am giving up playing for now

[tidal tartan]

157 is lagging as hell.

[cobalt goblet]

159 lags too, now showing hostile hits

[native oyster]

<@&509691205798592532> my game is so laggy I can’t buy anything in store 🤣

Yeah that’s gonna stop now please.

[mossy inlet]

Party pooper 😂

[runic falcon]

https://tenor.com/view/monkey-technology-work-office-gif-10031657

[native oyster]

It’s how stuff like that silly Free Gaila thing started, hundreds banned, weeks of dealing with DMs from people; ain’t nobody got time for that 😂

And that was before you got to the shared accommodation stuff, oh my god, the headaches Discord’s IP bans give 🤣

[gray orbit]

https://media.giphy.com/media/VR26KGhBQFmnF3q6yJ/giphy.gif

[burnt belfry]

My game is so storey I can’t buy anything in the lag

[native oyster]

“My flat mate might have done that free Gaila thing and now I’m banned too”… 🙈

[low condor]

Game is unplayable ...ships wont mine or join to armada need reboot all the time $copely bugg🤣

[native oyster]

Just do what I do, sit and watch Discord instead 😂

🪧 GAILA GAILA GAILA 🤣

Hammer, hammer, hammer 😬

[native oyster]

But really it needs 15 min ingame time, that my treasure reappears.

Yeah, it’s all on a go slow.

That’s stupid for scopley

Team have been informed.

[native oyster]

Thx a lot 🖖

[topaz nest]

https://tenor.com/view/yes-yes-yes-oh-yeah-you-yes-be-it-yea-yes-gif-24983796

[low condor]

@native oyster yea but i want 1# on armada event ..so better tell to scopely next time to nod add event if not working :))

[hollow shard]

Not sure if it's due to the lag (thought can't see why it would be) but exos seem screwed.

Put +80% Interceptor Damage on from the Combat Slot. Activated in the Combat and Multipurpose slots.

Overwrote the Multipurpose slot with 125% Vi'Dar loot. Removed Interceptor Damage from both slots. Combat slot was then empty.

Had to then add a second +80% Interceptor Damage exo, which activated correctly.

[orchid galleon]

server 133 LAGS - ship warping to DS and actually you can VIEW the system, but ship is in "UNAVAILABLE" status.

• Hostiles cannot be taken down, they just fly by from the target point

[native oyster]

The old exocomp bug; came back a couple of patches ago.

[oak lake]

@viscid cloud server 178 is not playable at the moment is lagging terribly

[spiral venture]

#⭐-official-announcements

[quiet burrow]

Mario to the rescue😆😆

[worldly sluice]

Game is broken time to never play again. Go ahead take it down. It's not needed anymore.

[finite geyser]

The game is unplayable this morning the Lag is out of control

[wicked bison]

This has never happened before and here it is again. This patch is broken, carry the next one🤣

[pulsar citrus]

Prime Anti-Lag, only £89.99 per day 😂

[regal flame]

lag

[rancid musk]

pay server bill, first notice

[edgy root]

Correcting a bug and making another 3.

[native oyster]

<@&509691205798592532> thx for messaging scopley Team, lag much better

[slim robin]

I still have not gotten the Dixon Hill Case1 given to me after doing case2 first.