#👾-bug-reporting
1 messages · Page 51 of 1
Yes
Ok, it's an old bug then, trying to see how it was solved last month
@acoustic aurora do you use scopely ID?
Let me check it’s for one of my players
61% is an id issue. Might need to log out from game center and try again. Having scopely ID might help if something go wrong
Could you access the game now? And are you using apple?
I can access on pc apple and android. Lol. I tried them all when this hit our discord this morning.
Hello?
He can try that
Mauser has made it here he is the one having the issue so now he can answer the questions better than I. Ty
😅Ok
You can try that :
61% is an id issue, the game don't recognise your apple id
🥳🥳🥳🥳
Idk what the requirement is for Mess Hall
In ios I get a crash of the app if I go to look at the bajoran store. Works straight away after a crash but later if I go to look at it the crash repeats
You done the update?
Daily gift (!!!) with rollback 7 days
Must have equal quantity points for both events!!!
@uncut lake I was for a little while, but I came back to it again just recently and we’re back to square one🤷🏽♂️
This is the most relentless bug, and it’s been around basically since the Bajoran Faction was introduced. At best, I have around a 50/50 chance of the game crashing when going into that faction store, and the chance of crashing goes up if I’ve been playing for anything longer than about 5 minutes…
Very funny.
What about the pips? Why does scopely keep doing the same stupid thing with the pips in new things? We do not need constant reminders of things we can get. We most definitely so not need pips for things for which we still need to wait 3 hours before being able to collect it.
anyone else with a weird help button when clicked?^^
Yep. Gets worse each release. Memory leak in app seems a safe guess. The more areas you flip through in game (not just faction store) the more likely you are to crash. I’ve started just relaunching app every 10-15 mins to avoid it.
The Doctor, Tailor, Soldier, Spy Mission has been a thing for a while now right? So why is it that in my German version of the game it still displays as English. The 2nd message is in german, rest in English.
so what is happening with the missing missions? diodes missing and still no mission drop/proc, or am i sitting out this arc?
It doesn't look like you have the updated client. I'd manually update the game, or if that's not available, uninstall/reinstall.
Can someone help me here? I assume this is a bug? Every critical hit is dealing 0 damage when hitting this base. No anti crit crews so I am at a loss to what’s going on here. 3 other ships in base as well but they are surveys with standard mining crews.
Bought 'Outlaws Part 2' from the Rogue faction store. After a couple of mission parts it started replaying the missions from Outlaws Part 1. I would like to be able to play Part 2...
could that be from this at level 5?
Killed 6 freebooter hostiles with the new research. One daily scored properly, the other didn’t.
One of the dailies doesn't score for the lvl 51 freebooters it seems like -- I went back and killed another lvl 50 which did complete the daily
New dailies have not even showed up for me. Exborg faction unlocked hours ago,
The FAQ implies we only have to unlock the faction for new dailies. but its actually complete mission chain.
Same here. I completed Fed research first and that’s the only one that will complete
Faction unlocked and completed the We are People too mission, but not seeing the new dailies
not true
I completed the mission chain before last night's event reset 🤷♀️
Been having to reload to reset a miner on a node, when you move off node and go to nove back on either the set button keeps disappearing or the node itself will vanish once you reload it works fine
Canteen mission seems to bug
I'm in the US using an Android phone. I got the same x100 Mess Hall keys from the gift chest like the rest of my alliance but I can't build the Mess Hall. I get the same message "starbase_module_-1_name". The go button goes no where. Extremely frustrating missing out.
I can not find this key anywhere. Not in any of the store's. Including the one where you have to use real world money. It's nowhere to be found.
I'm ops level 35. How am i supposed to get this thing if i can't buy it anywhere.
Can't build the mess hall. Was able to build it on another account but not this one. Please don't tell me to update cause I already did
A friend of mine said uninstall and reinstall worked for him.
I am trying to get STFC working on an amazon fire tablet, I can install the game, do the tutorial, but the google play login doesn't work, and when I do the scopely login it opens the browser, I login, and then the game restarts but doesn't load my existing acct
It works fine on my PC and on my samsung note 9, but can't gett it working on the fire tablet
Keep getting this bug where it says my ship is on node but is not
reappears in the store periodically, I believe they choose not to have it available all the time to spur ppl to buy it right away once it is available so they won't "miss out"
is a log issue, sometimes switching to galaxy map and then back to system view will resolve it
I've been checking every day for months. Haven't seen it once
are you level 35+?
Usually happens if your client is desync'd with the server. In the future, I'd fully load up the system before moving off of a node.
It looks like you aren't on the latest update of the game. If you cannot manually update, then try uninstalling/reinstalling.
Which dock related offers are in your cash shop? (open them and take a SS)
Nothing for docks. Not seeing a thing for it.
Last time i got it for level 30 it was front and center of the game store.
Then you'll have to keep checking. The offer for dock H isn't always in the cash shop.
the bundle appeared for me a cpl weeks ago, which is odd since I already built H, but it may only be visible after you finish Fleet Commander 4 at lvl 39 or something
I'd check back daily, unfortunately, there was a long period of time the last time this issue came about before the dock H offer showed up so your wait might be long.
None of the exborg research buffs are being applied upon completion
The research buffs will only work if you completed researching them before the daily reset. When did you finish yours?
Just now
So I research today wait till tomorrow to see the size of the buff?
Or is this just a one time thing?
Updating app solves the issue. Albeit checking for right app-version is something the game should be able to do on its own.
The research that you just finished will not apply to the dailies that started 3h ago, you'll need to wait for the next batch to populate to see the effects of the research.
Cheers
Curious if there are going to be 3 rounds of "A seat for everyone" and the current one was left out of the announcement?... OR... if the current one was ran early by accident and there is only one after this?... and if the latter is the case, what date will the other one run?
Can one of the <@&509691205798592532> at least say something useful concerning the pips on chest icon that flashes green constantly now (even when there is nothing to collect)?
While not as annoying as that “the treasury is full” bug, it’s annoying enough to constantly pull my attention towards it.
I can say “what do you expect us to say that you consider useful”?
Bearing in mind people have already said the issues reported have been fed back.
Do it then 
Has anyone else's exborg dailies not appeared today? I unlocked the faction yesterday but no dailies this morning
Got mine
Not since I reported this, so while you are apparently also participating in today’s “comedian if the day” competition for moderators, your input is new to me.
Now that we are on the subject of pips
Aside from the ones that tell you there is something to collect, even when there is not, it is also frequently the other way around (something to collect but no pip). All in all a very scopely implementation: could be handy but current implementation results in annoying players becauae of quantity of pips and still not showing there is something to be collected.
Maybe if you read rather than just running your chops 🤷🏻♂️ fairly quickly after the change I explained to several people that feedback would be passed on.
Now, I recommend a change in approach to the community team here, we’re not servants, we’re here to try and help be a conduit for information. The more angst you are with us, the more angst you’re going to get back. Treat us as human beings, and we treat you as a human being.
You’re more than welcome to back up your claim with proof of me being “angsty”
Maybe in another channel you did but iddly enough I check the bug reporting channel for bugs, not any other channel for something you may have said about the bug I intens to report on
If I’m being difficult about no moderator replying to my reports (excluding attempts at being funny), it’s because I have seen no replies or comments to my reports.
Suggestion; don’t be difficult. Now, that suggestion is optional, of course, but so is being here. None of the team are here to be your personal kicking post.
We all endeavour to help as best as possible but you outnumber us something like 15,000:1
I get that. Which is why I asked first after 3 hours had passed from my first report but that also got no replies or comments.
So what am I supposed to do to get some useful reaction then?
Because it’s a point that was addressed previously. And there’s no need to be angst about it. Like you have been on several occasions now. So let me give you some time to reflect.
New Beverly doesn't show up in officers menu when sorting by lower deck abilities. All other locked officers as well.
Swarm lvl 15+ bonus from Frank-A is broken, instead of x3 bonus it has now x2 bonus
If you don’t have her unlocked she’s always going to be at the bottom.
All others as well with lower deck abilities. But...I'd expect at least in the officers menu to show them all otherwise this selector at that place is useless. An option to include locked officers in the selector or refine sorting would be highly efficient.
Got some screenshots?
Will do it tomorrow as already done daily tasks
small spacing inconsistency between the below deck abilities
Please Please 🙏 FIX the CRASHING on IOS…it’s Worse than ever
try switching to windowed in game settings, dragging the window to take up (nearly) the whole screen, and then switching back to exclusive fullscreen in game settings.
The default resolution settings for whatever reason are 4:3 but the above will force it (close) to your monitor's native. Tested on a MBP connected to external 4k monitor and it works.
Collected 5 times and still not going away.
I got 100,937 points on rogue rep but I didnt get promotion? now it just says im -937 points from Accomplice lol
Reporting to Scopley later after work however I'm owed Picard and I expect him to be returned
Clear localisation cache
Fix the fracking game
Picard (paid pack) hasn’t been released yet so it’s not possible to have him unlocked. It’s just a graphic error on the mission rewards
You should have 25 shards at most for Picard if you bought the £100 bp
If the shards are in Arc Missions it's released and according to my Screenshots what you're saying is false
tryed doing that on pc and ios but it didnt fix it atleast yet
Picard launched yesterday. The most you can have is 25 shards as of today. You cannot have him unlocked
The graphic issue has been passed on, but you don’t own Picard
Not according to my Screenshots again what you are saying is false
I’m happy to play technicalities with you if that’s what you prefer.
Step 1) go and count how many shards are available as of today
I've provided the facts, unless you can provide the same the technicality argument is invalid
As of 8th March 2023
PIC Admiral Picard
20x shards elite £100 bp
2x shards in the gift chest
1x shard in the mission you posted above
2x shard in elite MS2
25 shards max
If it was new the lock would not be on the end of the screen.
Both screenshots he provided have graphic errors. There is no facts to say he unlocked it
Just supporting you 🙂
I know. I’m just stating it very plainly what he can’t understand
Gonna carry on for now. Enjoying the show 
Hi. I can’t book mark systems anymore. Book marked system where the freebooters are, restarted the game, book mark was gone. Actually all of my bookmarks have been gone for month but I could have located the systems I grind by memory. Freebooters is new and I have only couple hours to complete event
Huh... odd
Same thing happens with Quark
Log in with just ScopelyID
In the Blind Passenger Quest I just killed a 660k Battleship with my 330k Vakhlas with barely any damage taken. This ought to be a bug
your pic still shows him a locked 🔒
This has been happening with HG worf for months, just a dumb bug
anyone else's game crashing WAY more than it did before this last maintenance!?!?!?!?
Shortcut settings on Mac version is very buggy. 🐛
It's called a bug for a reason and The Customer is always Right. Being that I am a paying customer to Star Trek Fleet Command, and it's Evidently Obvious this game never stops having bug related issues; The Screen Shots from in Game indicates, by the Numbers the Officer has been obtained. Is that too difficult to comprehend?
You’re not right, you’re shouting about your not understanding what is in front of you and I’m gonna go out there and say I’m not sure you’ve actually said what you think is wrong? Please can you use the words to describe what you think is missing?
I'm not getting credit from Crystal and my Dailey drop off before finishing
Screenshots have been provided in feed please consult @spiral venture
Yes, but they don’t say anything because nothing looks broken, so one last time, using words, what is the issue?
You DO realise that no-one on here can give you the shards you're trying to con?
Try your luck with a ticket to customer support and give them a headache rather than the volunteers here
@native oyster All information has been provided in feed please Consult @spiral venture .
Well that’s what it smelled like, but honestly there’s nobody that daft, surely?
You really can’t read basic screens can you?
New one for me … the parsteel overlay remained whichever screen went to in game till I restarted (varying if on top or semi-translucent beneath).
except that "by the numbers" it doesn't, your own screenshots show it isn't unlocked
it shows you just gained 1 shard, for a total of 6, of the 120 needed to unlock the officer
Hey, is anyone having issues loading the Mac desktop app? I installed it over the weekend and it loaded in to the new game tutorial fine. But since logging in to my Scopley account I can't get past "preparing". Have tried Repair and Uninstall options in the launcher menu. Have also completely deleted and reinstalled but even a clean install won't load past this screen now.
There’s a post somewhere by itmaybeokay for some locations that Mac didn’t seem to clean up behind on uninstall, let me try track it down.
Much appreciated. I literally just joined the server. Did do a quick search but couldn't see anything obvious.
Without having seen it, you’d never know it was there.
Worked like a charm! Thank you. Very much appreciated
Glad to hear.
Mission Key Drop says daily gift but has a 7 day cooldown. 🤦♂️
If its a daily gift, why does it have a 7 day cooldown?
The "daily" label is incorrect. Clear localization to get the correct one(it's weekly).
You may still daily collect the daily claim from the webstore.
its such a pain to do the webstore.
I thought this was gonna be a QOL kind of thing and its not. 😭
content keeps getting added but what about all the existing bugs? especially the graphics bugs and crashing constantly on ios.
It’s an extra shard a week though 😂🙈
Is anyone else experiencing an issue where there are multiple background music tracks playing at once? For example, the music from Klingon space plays at the same time as the space station soundtrack. It's really distracting.
I forgot to do my refinery pulls this morning, so now I have to set timers for the next few days. Do we have any word on when those refinery pips will be fixed to actually work?
Curious if there are going to be 3 rounds of "A seat for everyone"-SLB and the current one was left out of the announcement?... OR... if the current one was ran early by accident and there is only one after this?... and if the latter is the case, what date will the other one run?
this thing doesn't work .. Fix it
Cant send a ship anywhere, can select system but launch systems be broken
Pinch zoom is now worse than ever
It's all part of the same glitch
I don't have this either, i mean it looks just like your Screenshot, they say i need to update, which i have. they say it shows up as a gift in the gift section, it hasns't. so I can't build it and I can't get the part to build it or upgrade it. so i can't do the event. Anyone else have this issue?
Reinstall your game
Just to clarify, for the next person. I was on PC and it wasn't working. I did reinstall the game. that fixed it. My phone had already updated and had it. though i didn't have to click a gift i just have the parts.
Ships are saying destroyed, but don’t return to station on their own
Not getting event credits for Cerritos support for destroying swarms in Frysta
I want to make it ABSOLUTELY CLEAR that I don't care about this, just posting it so that you know 🤣
Seriously, scopely update is like you buy a car but every time you fill it up with gas you need to rebuild your engine. Not one single game or app got such as many problems and bugs, crashes and lagging as this one. I must admit, every year i get antivirus update on my pc and yes I always have to reinstall windows. 😉
When someone doesn’t know how to update their game. The best solution is to reinstall the game.
Used an exocomp and the same appear in an other slot, can not use the other slot to use another one. And the exocomp have totaly no effect no power added to my interceptor.
Can't select any officers to move them around between ships...
Now the zoom breaks again. When, if ever, will it be fixed?
I have a problem with the Solo event "The choice to assimilate 'Jem'Hadars" of yesterday, it offers me the resources of the event, I have clicked on collect, but it does not add them to my resources and more since yesterday it has offered me more than 15 times on the day to collect them, but still not added, could you help me to solve this problem please
It's a loop bug, happen sometimes and very annoying. You got the rewards the first time.
It usually stop by itself. Try restarting, clearing localisation or opening any other chest
I'm busy doing the new solo event Ex-borg right now and even if I get the current resources of the event it still offers me the one of yesterday, I collect the new resources it continues, I deleted the location also and nothing changes
Did anyone report a bug, when you use the cerritos special ability on a Franklin A in (Fyrsta 32) swarm space it shows the ship is destroyed and you can't move unless you hit repair, which then lets you move the ship afterwards?
I guess i should state that i am using the pc version
The alliance armada shield on the galaxy map showing active armadas is not always working. Sometimes it shows, sometimes it doesn’t. A restart seems to fix it temporarily, but the problem persists on subsequent armada starts.
Hi. I'm having trouble to login. On cellphone (Android) it is just stuck in the loading screen. On Windows it says login failed.
I already have the Mess Hall, so don't believe it is related, right?
Also, already tried to force closing the game and cleaning the app cache, but didn't work.
Game gets stuck in a loading screen after claiming gifts.
Is the 24-hour PC chest not available on the Mac client anymore?
A bug in the missions. some are not displayed in German but in English. This also applies to ongoing missions that are displayed in German and English
Can confirm - "PC Exclusive 24h Chest" is not avail in MacOS client but is avail in Windows client.
unsure if intentional, mind you
(also I just got a jaw-dropping 40 lat from the PC 24h chest so - those are the fantastic rewards missed if using MacOS)
better slow down. you might break the Scopley bank.
not sure if it's been mentioned already, but "Swarm Guard" daily doesn't seem to be getting the Exborg completion from destroying Freebooter hostiles (Also - duplicate quest?)
Correction. Does not work when killing 51-52 freebooters, but does work when killing 38 freebooters (???)
This swarm daily doesn’t count 51+ hostiles, only 50 and below
Why “Destroyer” instead of “interceptor” parts?
I can confirm it. Swarm Guard does not work killing freebooters 51 or 52!
That issue's been escalated. Thanks for the report.
@earnest crest thx 🙂
I have them now
And there is something much more interesting, but it doesn't work in my favor 😁
Yes, and yes
And there is something much more interesting
Lvl 44 has an x4 bonus and works on lvl 39 hostiles 😁
This one is a good defect 😁
@earnest crest could you please escalate that the "Faction Allegiance" are not completed as well by shooting freebooters.
That was also escalated on patch day. We're waiting to see if they have anything new to share about it.
@earnest crest thx mate 🖖
Did they lower the daily swarm reward for the Franklin-A?
No
Why?
Whats Wrong?
Your client isn’t up to date.
Update your game!!
I got only 55 Swarmbiotic. That was Strange.
Screenshots?
I can only Deliver that. You see i didnt refine yet but have only 55 parts.
Scopely, you’re so great at programming 🙈
Try rebooting and checking your dailies again.
Done. Nothing changed
Are there any biotic dailies in your list?
Ship scanning, nice
Possible timer issue
PC?
I have the same issue. Did you resole it on your end yet?
When on the officers page, and recruiting, why does it appear that shards are locked for some officers and can not collect more, the progress bar is grey and does not move. Not does the number of shards collected.
padlock means you've not got enough shards for first rank/unlock yet usually?
Anyone have issues using STFC on MAC where it shows a 4x3 ratio low res version of the game instead of the same version as the PC?
It seems to work with 50 and below. At least for my ops segment.
Try switching to windowed, resizing the window to take up most of the screen, then switching back to fullscreen.
Just noticed this one @uncut lake - apologies if it’s been reported prior
What's there to report?
What’s the issue?
Marla is fed, she always needed fed credit to promote
If it’s Fed vs Ind credits, she was part of the Federation who went with the Augments (iirc) so its reasonable that she uses the Fed credits
Ahhhh
Yeah I figured since she was augment that she would’ve used independent, but I gotcha now
Why would you point out a potential need for more Indy credits?
THNAK YOU! THAT WORKED
I lost my transporter store on both Android and PC.
Probably ran out of TPs.
Has anyone else done all the missions and not had the thing score correctly? I'm missing 50pts
Try rebooting yet?
Updated, repaired the game, deleted and reinstalled it twice on PC with Windows 10 22H2 still got this broken frequencies menu, since that last update.
Try clearing localization yet?
Yep, also twice and with separated game folder. Switched to English, tried again, ...
There are 55 bugs in the code, 55 bugs, did a patch, starts again, there are 99 bugs in the code, ...
Yesterday they switched position and if you click on them you get one, but you don't know which one, till it appears.
Feels like playing Whack-a-mole random edition.
I think I have to reboot about six times a day
I had the quest stowaway advance quite a bit on its own without me doing any of the quest objectives. Odd that.
Reboot the game or the PC?
I use a phone, and I reboot the game quite frequently mostly due to graphics stalls
Same here
Ah okay, so you've to close, stop the app and restart it again. iOS or Android?
Droid
Which version?
13
Same here, if I play on my Samsung phone (Android 13 with Feb 2023 update) the game got stuck from time to time, falls back to home screen, don't want to start again, till I stop it through app info and then I can start it again - maybe.
Sucks a lot, sadly especially when you have a ceretos or defiant buff going
Yep, had rebooted the whole device, cleared the cache and app data, reinstalled it, set back to default, reinstalled updates, that issue persists. But can't tell a specific moment that happened. Happens just out of the blue.
Also have checked several setups with power management, limit CPU/ GPU, use Samsung gaming boost with priority settings. But besides more heat and less battery time, the issue came up again and again, so set it back to dynamic.
They fixed it because of the silly strength mission boss
yes
I saw that bug a few times, always on PC. Did you tried a reinstall?
no, nor should we have to. i did clear local (another thing we shouldn't have to do) and restart game. I can upgrade when I switch to mobile.
The Armada timing bug is back on Server 52
So tried updating/installing dozen plus times last couple days... Continually received error messages and to try again... I didn't try again and it's somehow updated 🤔🤷 what I'm the name of Sir Patrick H Stewart is going on?
Feeling paranoid about the attack drones as they keep popping and follow outside of faction zones. Feel I am in the matrix sometimes…😂😂😂
@umbral nexus Do not see a response for this ?
If you want a personal response to a specific issue you’re better off going to support with your query. This bug is relatively well known and has been dealt with once before at least.
Just won’t stay down 😏
As i know we are on bug reporting channel, support not deal with bugs, it's here the place to report bugs
There no support here, we don't resolve bug
And you’ve reported it 🙂 just managing expectations; you’re unlikely to get a personal response to anything reported 🙂
Did you read the name of this channel ?
Licorne reporting? Sure
Ok, my cat say let this guy in his hole, come later to discuss with some having a minimum of brain
No need to be nasty.
Mega late but I can confirm that this happens....
I’ve explained that you’re not likely to get a personal response to items posted here, there’s thousands of you, 6 of us, 1 Eco and 2 Beks; if you need a response on a specific issue, you need to contact support but if you are reporting a bug, drop it in here and move on 🙂
Free Mac PFP Frame, anyone? 👀
And you talk to who ?
You.
And is it to mush to respond case already treted or oh new bug we take care of it ? Job of this channel
As I said, there’s thousands of you and six of us. We’re not servants, we do our best to pick up anything pressing and pass it on and Scopely quietly scoop the rest.
8 of us.
Something like that anyway.
Maths was never my strong point.
That's why i be patient, when after a long while i make a return and ask if i where not just not passed off... no hungry, this bug was never seed before, just reported as it was have to do
No problem, I’m just managing expectations; you may see someone reply, you may not, but it doesn’t mean it hasn’t been seen - it just means enough time had passed that it wasn’t worth a resurrection 🙂
Hello, any work around if new freebooters dailies arent appearing?
Did you unlock the faction today or yesterday? The daily only appears after the next daily reset once you unlock XB faction
And what op are you?
If someone see it, it take about one half second to give a we check this. No response mean it's not seen at all. So i relaunch as it work in every world.
I’m sorry, you seem to see this as a negotiation. I’ve told you how this works. 🙂
Its for alliance mate, he says he doesnt rememeber when he unlocked it 🤦♀️ will wait till tomorrow, tnx
In your mind, in the world, it not work as this. Never. You do not have thousound of message and lot of them are to ask a response of message posted
Red = players.
Support = not red
Hello, are there any problems with the STFC Webshop ? When I try to enter with scopely there is a notice that i don´t have the rights to enter this page. Before this I could not enter or reset my password. i dont get the E-Mail to reset.
He needs to do all five parts of the mission too, you unlock the faction store earlier than that in the chain.
Check he is op 38+ too
No, in this channel it works like I’ve described. Contact support for specific issues you expect a personal response to; failing that please move on now.
anyone else having PC issues? Can't get to my interior, almost 2 months now, tried everything
This is not a specific issue, it's a bug. Support have nothing to deal with that.
Move. On.
I just ate a large pizza, I don't have room for all this popcorn too
You're not on help people, it's not here, you're on bug reporting
Well your report it. Thank you a lot for it, nothing more to do. Have a great evening
Ever since the patch i no longer get notified of any refines in refinery - materials chest or borg chests when they are refreshed during the day - i have to keep checking refinery to see if anything is ready to be refined again.
Ipad - all updated, server 69. Cleared local, restarted game, no change.
i currently have the actian boost running so i can see the % of the boost. I have had the probes one running before and saw the % but when not running no % i take it its only when activated you see the boost % ?
Inventory stuck on loot chest page and now Cerritos cool down stuck. Tried updating and resetting
Yes
Did the changeling Kira bug ever get fixed? i just had an exchange armada finish successfully, then i got a "your armada has been cancelled" message - checked the battle log and one of my teammates had changeling on the bridge ...
😨 do not ask if a bug is threated, you should be banned for an hour
Yeah, it got sorted.
If you got a battle log, it wasn’t the bug.
Still better not use her anyway, she don't do much especially on eclipse mada
Are there know issues with the 6th officer slot? My game started to delete a random ones after I got the 6th and filled it
I havea ship stuck in a system and can not get it to return to base
what's up with this page my screenshot the nodes are pink fix it
They said she was, but I have my doubts
That s log exists means it wasn't that Kira bug, as that specific bug caused an error that resulted in the battle just not happening at all. Which I have not seen reported since they advised it was fixed, so it does look likely that it was fixed.
my borta is stuck in the sorenle system since Tuesday night it is tieing ug a dock and can't move my base how long!!!!!!!!!
Mac? Where do I give feedback about the Mac port?
The new store buckets have no “timeouts”. If it hangs up while navigating through the store, the only option is to reload the client.
#👽-how-to-contact-support using the stuck ship procedure.
How do you log out of the Mac client? I'm stuck in beginner mode and want to log into my real account.
if its anything like the PC, you play through the tutorial long enough to open the menu, then go to General Settings -> Login using scopely ID (READ THE PROMPTS - so you dont overwrite you account)
Anyone one has multiple crashes where the app just closes since the new patch? Using iPhone SE 2020
Me, every ten minutes or so, it’s really frustrating 😡 also webstore is busted on iOS
Hello everyone, is it normal that I can't build this building? And i did the mission
It is if you haven’t updated the game 🙂
The game is up to date 🤔 ( I am on pc )
It isn’t. If you don’t get an update by closing out completely including the launcher, then you may need to uninstall and reinstall.
Indeed, thank you very much 🙂
Sometimes that happened to me on mobile and desktop client, too.
If it occurs, it's not on all systems, but you will need to quit and restart the game. Just flying out of a system and re-entering doesn't help.
Ship D reported destroyed, but it's not destroyed.
Don't attempt to mod the apk it is against the TOS, you have been warned.
Another case of node related graphic anomalies. They're just displayed...not. 😆
Stealth nodes!
In case of Sorenle you can take it as a little mini game, like a memory puzzle. Which node is raw gas and which one raw ore... do you remember where they are? 🤣
It's a common issue, nothing to do with that. I've seen it on mobile and on the PC client.
You don't have to mod anything, just download and install the game out of the app store regarding your device (iOS/ Android) or for your Mac/ PC and start playing. Most likely you'll come along that graphic issues, it is only a matter of time.
But I'd suggest, if some is still playing this game for years now and did not face this issue at any time, the devs should take a closer look to that device, where the player tells about, it never happened to him, while playing actively alot every day.
Maybe, that could bring new insights into why this is still happening on so many other devices.
I have this banner since forever for almost every armada (even these that I don't join and also no matter if it was won or lost). So I don't think it is related to the changeling.
But like the pips I don't even see it anymore. 🤷♂️
I can‘t change ships, even sending them out is not possible
Still locked out of my game. Support link won’t even open from any device from my email
Try one of the other contact options, like email, listed in #👽-how-to-contact-support
Solution to this bug: send destroyed ship into combat, even if the game freezes the ships action. Destroyed ship gets destroyed and will be shown and handled correctly again
the Refinery tab is not showing actions, even when the time is elapsed and refine is possible. (player level 18, only G2)
anyone else getting notifications of an armada being started, but nothing shows ingame?
could be that someone in your alliance is starting solo armadas, this was/is a known bug
yea, i thought so, but I cant see where a solo has been started
you usually can see them
Sometimes armadas are not displayed correctly, restarting the game should help
Another freezer (as usual).... only a hard reset helped (PC version; needed to kill the task)...
Daily tetryons missing from support tab
They are in gift tab now
Thx just found
Can't see what lower lvls score
I have the research, i kill a lot of from the enemys but no points for the swarm daylis. Whats wrong?
they will count starting after the next daily reset where they will also be named [Exborg] Schwarmwächter (etc)
I don’t seem to be able to login
Ah, thx
Can’t get further than 1.000.30147
Now that the store is grouped, the targeting is broken. I already have Drydock H but now it’s back in my store. 🤦♂️
You sure it's not dock G?
I have h dock also and its been in my store for weeks anyway. You just now seeing it cause its easier to find stuff now
Field training still unresolved, stuck at 21 and 22 in ships and 12 in combat because ships are finished a long time ago
Farm corvette bp in orion
Did you do any armada in the past hours? Had it sometime that the game was sending me notifications that armada is started. And before someone say it was a solo from one of my teammates it wasn’t because i was solo at that time. Game kept sending the notifications for hours. I bet it was my WIFI causing the problem 😉
Buy one and rename it to Z like you would do with extra harddisk or partition on your pc 🤣
Hello Folks, i have a new Event in the „Build the Mess Hall” Section .. but it states that i already upgraded the mess hall 4 times and that i earned all the points.. but i did not upgrade the building since the start of the event and i did not receive the rewards neither ..
Has someone the same problem ?
Test before roll out. Screen cutoff is a rookie mistake.
Same here, submitted a ticket @umbral nexus @viscid cloud
Exactly how do we score Ex-Borg faction rep points? I been killing Freebooters and doing Ex-Borg research and can't get past 800 points? Is there some other way to gain points?
Rep are only in dailies
Egh
Zelle me some!🤣
Anyone else getting the ex borg fkr rewards saying ready to collect over and over? @viscid cloud @umbral nexus
I completed the mission and unlocked the ex-borg faction on Tuesday afternoon. The freebooter dailies have yet to show up in my list of dailies to complete. Has anyone else has this issue?
Did you claim the reward from the mission chain? and what is your current rep in the faction store?
Just noticed chat hasn't refreshed in 4hrs that's some lag there
Buckets in gift tab have the same problem. If it hangs, there is no timeout. Client reboot is the only option.
It finished the mission and appeared to claim the reward but my ex-borg faction rep is still at zero
Are you sure you've completed the entire mission chain? check archives too.
Huh... not sure when this started
Missing info on the Talois upgrade MK4 what????
Also these components at Tier 5
This has popped up over 50 times today. Either give me the resources every time it pops up or make it stop.
Signing into the Mac client seems to have somehow wiped out all the bookmarks in my account. Everything else seems to be there, but no bookmarks.
What's going on default error 2 login problems etc?!
Same and ticket raised
Can’t log in on iOS. Stuck at 76%
anyone having log in issues? stuck on 72%
Yep I'm stuck aswell
can someone flick the server restart switch or something, got stuff to do!
Same here. S195, loading stuck at 76%. Tried 2 different accounts on different devices, same problem.
All good, just started working again.
Any ideas as to why this is happening, not just on a Android phone, but, also on an iPhone? I've restarted and even put the game down for over 5 hours. That is before and after restart.
This is now, over 5 hours later
Some systems are bugged, like New Calgary, I'd just move away if you're there or in a similarly bugged system.
This started in my territory and now it's followed me to ds. Just started yesterday.
A bugged territory system would be unusual. Where was your station there?
In Triss Alpha
The best workaround for this issue is to move your station. Although, I've seen some players report that adjusting the graphics settings can also avoid it. That option might not be available for all devices though.
Ok, thank you 😊
How has the presets resetting themselves bug not been fixed yet? Jfc it’s been around for months
I'm playing on PC, I just got a notification on my phone someone started an armada when no one did.
Solo armadas have been known to cause that.
Is it meant for interceptor freebooter to do energy damage instead of kinetic?
Chen seems way better against them compared to tlaan.
Almost all interceptors have dual weaponry. These were designed with pmc/t in mind with the intention to make other options better so you might find other crews more suited to the task.
Ah, thank you 🙏
Level 150 🙂 Looks like I wont build it soon 😉
You haven't updated your game.
@tidal tartan I play it on PC...you cant get in game unless you update it 🙂 Because same button for "Start" of the game will show "Update" and once thats over it will turn in to "Start"...in short, game is updated
No it isn't. Otherwise you'd be able to build the mess hall. If closing down the came and ending all processes doesn't help then reinstall the game.
I done 2-3 close-open of client...it now pull another update
that never happen before
Hi Scopely, could you please check the fight annimations when attacking a base there is no weapons fire currently and i'm raiding now.. thank you
the fourth officer composition is not preserved, after a day the cells of the composition are empty again. on the pc version.
Known bug, happen everytime you unlock a new preset. Check pinned message here, there some workaround
the crew composition of kirk, spock, and any other enterprise crew officer really messes with battle results, at least against swarm fighters.
at the bottom of the screen it shows my hull health dropping by little over 50% after 1 lvl30 swarm fighter, the battle log shows less than 25%, but the actual damage done is between 49% and 50%(which in turn creates another bug where my ship gets destroyed but it counts as a win if i get 2x50% damage)
really inconvenient if there's conflicting information on ship health.
Anyone know anything about a Stuck ship.. my Ship A, is stuck in the middle of Andvaris, and it wont respond to controls or recall... i'm seeing if anyone can kill it
I'd follow the stuck ship procedure in #👽-how-to-contact-support
lol I almost thought you were taken the pss 🤣 ... thanks..
BDA extra point not working in Impress Gowron SMS
Try summoning?
You mean, recall.. yep it attempts too.. then warps back into the same system
No, summon with the discovery.
no discovery for me yet
There is a massive lag on armada I have just lost my armada derivretives as this armada was showing as clear when I called it but there was another armada started 3 mins before!!!!
Have you rebooted yet?
Raise a ticket, this is a major bug Scopely haven't got round to fixing in over 2 years...
Redemption not scoring properly. According to the popup banner I got "1 point + - "
Really? 48h Server-Wide PVP?
Wrong channel, rapidclean. This is for bugs, not feedback 😉
Okay, never mind. I now received the points. Apparently just server lag... my bad. Should have expected the lag. It's always there. Used to be 5 min after event reset. Now it's still there even an hour in... 🙄
@broken stratus ...says the guy who posted a bug that was not a bug 🤣
Please fix this! I can’t event look at events because this is constantly popping up
Kirk’s captain ability increases your stats, which can increase your hull health. Because the ability stops working after the battle ends, your health goes back down
Wins when hitting stations don’t count fit PvP… well done Scopely
*count for
Kill multiple ships and get… zip
I have 4 pvp wins and only 5 points. scoring outside designated system doesn't seem to be working properly
Only receiving 1 point each win in non designated system. 😒😒 Another event ....
yeah
Now I stuck at 20/100 , getting 0 Points
maybe, if you have at least 1 bda officer, you might get 1 point.
Think the event is broken or scoring. <@&509691205798592532> Can you please forward or help us resolve the issue?
Scoring has now been restricted to designated systems only. Clear loc and restart to see the change.
No... They took the "Outside designated system" option
Imagine all the wars they just started because of a pvp point scoring system that wasn't going to work lol
Thanks for your update. Changed without sending an update, really annoying. Anyway, no we have the explanation. 👍
Still only getting 1 points in designated System when killing hostile there with bda...
⚠️ Killing Hostiles in designated pvp system is scoring only 1 point, presumably for below decks
I am unable to install,STFC on Mac .. I have 140gb free on my disc but the install program says i have only 47mb free..its trying to install@1.6gb/47mb
#notabug
<@&509691205798592532> where can I drop suggestions for improvements?
I m unsure, maybe suggestions could go in #💭-suggestions
Did fix on reboot, shame its still a reboot to score game mechanic for certain events 🫤
Now why didn’t I think of that? Maybe I secretely love you all so you have become my go-to-group …
looks like the 'Impress Gowron SMS" mission isn't considering Badgey as a valid Below Decks crewmember and not applying the bonus point
Please help..Server 152 is having issues..🤦🏻♀️
I and others can’t get back into the game..stuck at downloading 70%
anyone else with the new "swarm sweep" research done? my dailies "completed" but I didn't get swarm advanced biotics rewards...
Am I supposed to have this pack in my store? Level 46 and I currently have 7 docks, don’t wanna pay for a pack if I can’t build the extra dock
G & H are the two p2p docks. The rest are earned in game. You've already purchased the H dock unlock so no, you shouldn't buy that pack.
I'd check out this thread for how some similarly affected players tackled the issue.
#👾-bug-reporting message
@umbral nexus tried the search function for Ka’Bi and even after actually being in the system this is the message I got. Btw the app is up to date and I’m level 24.
System names do not use an angled apostrophe (’). They use a vertical apostrophe ('). Which is incredibly dumb since that is not the default type that people use. And the system search requires an exact match.
This sounds like something you should bring to CS. Try one of the methods listed in #👽-how-to-contact-support
Amount of recruit shards have gone from fleet commanders, cannot tell how many i have now for spock or locutus
Mine still shows.
in event menu
The scoring metric for pvp outside the designated system has been disabled. See #⭐-official-announcements
@viscid cloud the shadows are all mixed up @umbral nexus <@&509691205798592532>
@viscid cloud <@&509691205798592532> Same for ROM/KLN/FED Sweep.... "Only freebooters with level" What level? Really? That is a noobish bug tbh.
scroll down there is more
edit: i am not sure if i could yesterday or if its i use to play now on PC, were this is easyer
Thx now I can scrol, yesterday I couldn't
👍🏻
here are my questions: a .) why hasn't this been announce 'IN GAME' , b.) when will the scoring be fixed to not only award the 1point for killing hostiles in target system, but also the so called 'BONUS' of using a BDA on a ship. Or perhaps it is vise versa and I get 1 point from having a BDA on my ship, but no point for defeating a hostile.
ok now they even changed to text for this PVP Event ... SZOV was a really bad choise of them
More accurately no BDA officer above or below deck seems to count against hostiles.
Maybe PVP is their presumed Forté.
Not only punctuation, verbiage counts Scopley.
I try combination Severus Tal and Georgiou! Tal Burning effect works good but Severus burning effekt don't work neither captains ability as office abitily. Or is the description of severus description wrong it works only against players ship not hostile ship. The description is the same like Tal opponent Hull.
<@&509691205798592532>
Serious lag again. Keep getting the wheel of doom when switching between different parts of the game. I've had to reset 10 times in an hour because of it. Please get it sorted.
Severus' ability only activates when your ship is burning. As hostiles can't burn you, it's a pvp-only one.
meridian protected research in ex-borg doesnt work properly... it says increasement of 100%.... only got 15k plus....
ok I understand! It not burning of the other ship! burning on my ship! Tal can be use both pvp and PVE
Meridian's base protected is 1.5k something so u got 15k..
Whatever 20-25k u see is actually cause of territory's "meridian protected cargo research"
Scroll down
Hi, wrong text for "Klingon message exchange tokens" in German version. here in the inventory section:
Cleared localisation cache, run a repair of the game etc. Keep seeing this when I upgrade the Engine Technology Lab
Unable to log in or contact support. Uninstalled, tried another android phone. Could it be country related? I'm in South Africa
Been getting this for 12 hours now. I was able to get on briefly this morning, but as soon as I tabbed away we went right back to it.
Standard.
Found the problem, mine at least. Wifi related. When I switched to mobile data it worked
Scopely didn't account for the time change 😅
Yep all the timers are messed up
the new faction reputation events will start an hour later and then scopely will no doubt carve that hour off the ending, so rush rush rush
what's funny is someone predicted exactly this would happen in GC and one of the community managers was like naw we got this
Your using USA timezones on EU servers. EU clocks have not changed and will not for another 2 weeks. All EU daily resets are an hour earlier than usual, causing people to miss events
scopely screwed up on both sides of the pond. the event resets are an hour late here 
Server is so terrible since last night that if I click on a base the icons disappear on the right. Open a 10m gift chest makes the game crash. Been online for one hour and had 6 restart’s during this period. And yes it’s most likely my wifi as usual and everyone’s besides me but this have to end. Fix this ********* @viscid cloud @umbral nexus
I receive “unable to sign on” in webstore and “unable to reset password” when attempting that. Happened when I downloaded Mac client first time and tried signing in there - has now spread to iOS as well.
I use a separate email from Game Center for webstore.
Contact CS that’s what I had to do
Visual glitch with Stella cargo not turning completely green when cargo is full
Only happens with my Stella
Or maybe the glitch is with my other ships either way I would like a full green bar when my cargo gets successfully full without being hit opc🤷🏻🤣
Isn’t the green just to show how much is protected?
This is not applying on any mining ship — no effect what so ever
Um I don’t think Pike is supposed to be in the Disco Chest
40% is a tiny increase when you add up all the other mining speed research’s that already exist
True. However it’s not applying to Meridian or Feesha. Even with small increase it should change the mining time on a 2.5m node — absolutely no change. Usually see about a few hundred to 1000/h increase for every 10% — this did nothing
2.5mil node of what? iso for meridian and con lat for Feesha?
He has always been in there. This is not something that’s new.
2.5m node for ore/gas/crystal.
This should look like the Tholus buff when turned on and it does not.
Thanks for opening a ticket .. did you receive feedback ?
Pike was in the Discovery series, for a whole season if I rem? He was captain of discovery after Lorca. Although it was the SNW Pike that was in the series not the original Pike
Not yet
@magic horizon 🤔 1st time I got a pike shard from a chest was today so 1st time I noticed it my mistake
Does the 500% Epic Vidar Exo not work correctly? I am only getting like 25-30% boost in loot
It'll only affect a Vidar, not a talios, and only after you've docked the ship.
When looking at the exterior of my station, I’m getting massive visual errors. Looks like the screen is blinking and other elements are bleeding through and blinking
Also the background is a whiteout
If you're in New Calgary, I'd move your station. It's a buggy system.
Nailed it…thanks
I love how everyones screenshots are super rectangular. lol seems like everyone is having to vertically scale down the screen. Will Scopely ever fix this?! good lrd
Okay found trying to help Alliance member find Mycelium Systems Netron Alpha isn’t flagged on the Galaxy Map like the other systems
omg the server is slow again
Every second day one of the two Franklin-A dailies IS Missing. The Swarm Daily with the 150 Swarmbiotics reward IS Missing.
Which swarm dailies do you have in your list now?
Have you filed a ticket with CS yet?
Yes
What was their response?
Only that they Put two of my Tickets together in one. I couldnt Open the Link of the First Ticket why i opened a second one 😉
I'm missing a lot of details there, are they acknowledging the issue with details on what further to do?
No
Have you tried to continue the conversation with them?
I have send the Type of Problem and the Same Screenshots. I can't Open the Link in the Email to Open Chat again.
I cannot think that iam the only one with that Problem since the Update 😉
If it were a widespread issue, I think more would be reporting it. I've seen the issue with the link in the email before though. I'd try to workaround that problem.
So long as CS is available, then I'd continue with them.
should this not be "Your Officers provide..." or "Your Officer provides..."
who came up with the idea to put a system with ore for a pvp event?
That's not a bug.
Every single Active Plasma node is stuck at 712 and won’t go any lower or refresh.
You'll need to move your ASB there to see how much it can gather. Nodes have unlimited stuff, and the amount you can gather at a spot is determined by your ASB development.
I haven't been getting advanced biotics from doing my dailies lately. Doing the freebooters and accepted everything
You misunderstood my point. Every single spot only has 712 resources and when moving to it, they don’t refresh or collect any more.
I have also unlocked Swarm Sweep.
First day after reset when my dailies changed to Ex-Borg I did not get advanced biotics from Borg swarm dailies. Second day (yesterday) I got them. Today they are missing again. I did not open ticket yet as I was not sure on first day if I maybe forgot something, but then I saw later on various Discords that other people seem to have the same issue where this daily either works every other day or maybe it is just intermittent.
Seems to be a bug with Exo Comps, activated 1 for Combat and now have 2 activated. And no I did not tap my screen or anything to request 2 Combat activations
what is going here? i gave a warning already this morning....
Same ^
this is unworkable
already told you guys this morning @06:00 that the server was lagging
Had some connection issues....and got the same problem with logging in now
Server down
why i closed the game -.-
where is the compensation chest?
And people keep giving them money. When is enough enough?
Got the same error as the people above
me too
157 login not possible
109 server login down
Adding my +1 to the pile, got booted and then back to this screen, was pvping 
daily's are now delayed oh men the game has so many flaws
Boom
same here cannot log in
195 is down
I'm unable to login on 176
15 down
Server 54 same. Can't log in
Cant log in eu138
159 down too come on scopley
Server 17 is down as well. Can't login
Marvellous
@umbral nexus it seems to be a server melt over all servers
Somebody unplugged the gameboy authentication server
164-eu, I was booted out of 1 acc, the other is fine 😄
currently receiving no alliance helps how do we get compensated for all this?
at least it happened before RoA, lets pray its back before
Need to pay to login?
Server 195 too
@earnest crest EU117
Me too
201 also
Can't login via WiFi nor mobile. Asia servers
nobody online to report to scoply that the servers are down....
can't login
Getting the same messages on US41
Same here, some can't get into game at all
i guess its one loginserver ^^
the hampster that runs the servers appears to have fallen asleep
Unable to log in
server 195 down
Congratulations. The latest update has introduced a new form of lag. You spot an opportunity and before you can do anything about it, the game crashes and the lag time to reload means that the opportunity has gone, or you have been destroyed before the reload finishes. For heaven’s sake, the game now crashes if you just look at it, you don’t have to be doing anything. Before someone chirps in with “raise a problem ticket”, tried that. All you get is a checklist (which as I have had this type of problem with the game before, I routinely go through), then a vague promise to pass the ticket onto the developers for action (which never happens). Then scopely closes the ticket. I have been in IT for many years and you don’t close the ticket until the problem is fixed, or by agreement with the user. Neither happens. It’s about time for a pause so that effort can be expended on fixing the bugs, not introduce new ones or make existing one worse with each update.
I get this often
YEAH IT'S BROKEN, FOR EVERYONE... NO NEED TO POST 4000 SCREEN SHOTS
wonder if scoply has picked it up that the servers are down wonder who will escalate...
Millenium bug finally kicked in at scopely.. DST time started yesterday...
Unable to login
It was reported, everyone is affected
Ticket been sent
More bugs here than a locust swarm
I'm getting this every few minutes
Server 132 down?
The same here at 155
Holland off to
Same on 195
112
Can’t log on
if you get the communications error, don't log out, and try to relog, as you won't get back in
Now the question is, will they fix it today, or in a month? 🤞
same on 78 cant login
🤦🏻
143 the same game is down
Everyone is affected, look like a server issue
someone tripped on the power cord
error
are they gonna put a safety bubble up?
ah the server is back online 😇
Legacy bugs 😬
I made that mistake and I'm now locked out.
and here i was about to buy my next drydock
Q again
Did the work experience kid pull the wrong cable out?
I m sure they will if the issue isn't resolved quickly, no need to panic yet. Have a coffee, everyone have the same problem.
they are back online
Same issue
No they are not
Wow! This must be their extension of TO (when they restrict players entering systems) now we get this in game! Bargain!
Sever 17 Game is down
😂😂😂😂😂😂
It's coffee time!!
110 down
175 down
me too, but a few in my alliance stayed logged in by to clicking on the error every time it pops up
Everything is down
It’s not like there’s an SLB with Picard and Bev shards on… oh nooooooo
Wait 23 min to finish build event 🫣
When you drink coffee, your base will be reset to zero by those who have not been kicked off the server 😄
I know of some online still. Not impressed if I lose my resources. Needs resolving now or safety bubbles up fast
not everything is down discord is still working
They will be kicked soon enough.
Free gift will come soon, free Picard and Beverly. 😜
Connectivity still OK?
perhaps they need an escalation manager to manage the situation
Free 50 parsteel to compensate for your raided shell of a base
we all need trit
Game down for me
me too....
Fix this! 😤😠
More like 1 min speedups
Maybe they forgot to pay their bill for Cloud hosting...
they need more reports to confirm it's really down guys send more chat and picture for prove
Everyone click help on the message and put in a ticket.. haha
FIX THIS 💩
Server 22 is down
Server 45 is down
Server 199 is down.
188 down
server 37 down also
All servers are down
Maybe it's time for a official announcement?
Go have a coffee while we wait for infos
Are we getting shields?
Getting server errors on 35
So pic, bev and Trit and not just as a drop in the bucket would be appropriate. 😁🙏
Did Elon Musk take over Scopely and refuses to pay some bills?
Thre's no one at the office to make an official announcement. Scopely doesn't have people available 24/7
I keep on getting this error. About every 45 seconds.
Anyone else having issues logging in?
Coming next: Premium Login pack - stay logged in! Only $159.99 from the store
Same
same cannot login!
Umm...unplanned maintenance?
Inaccurate
That page means nothing if their authentication servers go down. Those are separate from the game region servers.
201 is down like Rick James
true
is it? that page display the status of the game servers, not the auth servers
Bring on a big oopsie chest for this
R.I.P. stfc ✝️
EU 131 - cant log in.
The graphic is wrong, 201 is down
Devs should clear localisation cache and try again. 👍
Serveur 107 donwn
Can’t login, 146 is down
Titan is trapped again.... need to transfer all energy to wrap drive
Oopsie indeed
Server 136 down as well, unable to log in
im us-26 and cannot log in. but that is related to the auth server being unavailable or broken. the game server is up and some people may even still be playing.
Actually, the graphic is correct. The problem is not the game servers, it's the authentication service, which that site does not monitor, that is down.
137 too...
187 as well
Have Scopley gone bankrupt
Yep, we know
158 same problems
If you are in the game don't log out or close it. You won't get back in
Server 38
kendra down as well
Most people logged out due to the many communication errors they were getting. Unfortunately, most will logout before seeing this page.
I want my stfc
what has been fixed here? multiple fixes build... omg 😱
Correct not 100, not 1000, but the more the merrier
115 server getting same error
85 down
109 down
Genuine update would be good. Not just calling other peoples statements inaccurate. Are they aware of the issue?, what actions are being taken to resolve the incident?, are bases going to be protected?, and what is the timeframes for this? Thank you
what has been fixed here? multiple fixes build..... do we stack fixes on fixes now 😵💫
134 down
No server is down. It's the authentication service
also down...
193 online
whis is an authentication SERVER
US 63 same issue
We know guys, devs have been notified, we are all affected
Man people really don't know how to read a Discord server. How many times are we going to have to see the same messages before people realize WE ALREADY KNOW THAT NO ONE CAN LOG IN!!!
best part is, that "retry" button doesnt actually retry. it just closes and reopens the dialog. to retry you have to restart the game.
140 is down
What hit the fan this time?
155 server has a problem too
116 down aspect this it is on MONDAY will happen this crap
ALL SERVERS ARE FINE!! THE AUTHENTICATION SERVICE IS DOWN!!! READ BEFORE YOU POST, PLEASE!!!
We know, devs have been notified, we are all affected
do we stack fixes on fixes now? multiple build fixes... omg
WELL THEY NEED TO FIX IT...
Fix it
Hey at least the store works. You can still spend money
There is a 99 dollar start pack
did you read that error???
I’m in.
every minute servers are down 1 shard for new bev and picard 💯
Grab a bite to eat. Go watch TV. Get some sleep. Do anything, but at least be patient. It will be fixed soon enough. There is no emergency here. Chill out.
@worthy sigil take a chill pill. It's not your problem. People will get it eventually. In the meantime, let them vent.
Can't login help
Just keep closing and reopening, I was able to get back in.
no i cant read....
I'll take that under advisement, officer.
I can login now. Try again
Better get excellent reward for the fun.Kip
Now you can prepare a good reward.
missed some 10 minutes chest boxes.... 📦
It's the same for everyone, we are waiting Infos
tsoon
195back up
I can log in again
Back up on 41, so it looks like they fixed it. Easy peasy.
Had not even enough time to drink my coffee
Its great if you have started an armada you cant do by yourself and nobody cant join
Seems 143 is back again.
Yep
They of had a whip round for a coin for the meter 🙂
157 is back now
Servers are going back on, restart and try again
See, just long enough for a coffee 😃
To all who complain about the multitude of same/similar posts: A) at least in the beginning it's necessary that the extent of the problem is fully presented, if one guy only posts, reckon devs will jump up? B) it'd be nice if you showed some understanding and empathy with players who are not as laid back as you seem to be C) THIS IS BUG REPORTING, so why do you care about the amount? There's a galaxy chat if you don't want to read bug reports. Thank you!
why do i need to restart. why does the retry button not work? please put that on the todo list for the next update
The trouble is, once the problem has been identified, the message gets lost in the multitudes of posts that are repeating the same information. If people would simply chill out and read a few posts before they posted the same information as 100 other people, they'd realize that everyone already knows and the problem is being worked on.
I raided someone for half a bill while the game was down at a leisurely pace of 2 hits a minute and with a tiny neglected amalg so I’m sure plenty of ppl lost rss lol. So scopely should probably compensate
think everyone is annoyed by the work that's needed inside the game...
If I had to guess, they probably will in some way.
EDIT: Unless of course the trouble originated due to an error caused by a third party server, in which case they could claim it wasn't their fault.
That was fixed quick, ty
My game usually crashes 3-4 times. Per hour
Dunno if it's been reported anywhere else but getting weird visual bug with HF 🙂
probably find you have it on other things too, inventory items, faction pics etc - clear localisations. It's an incorrectly applied image mask
Will give it a shot and check, cheers 👍
Have cleared localisation and fixed it much thanks 🙂
nothing special, just some extra speed ?
You changed alliance recently?
never
Hum, weird visual bug then
Shhhh
Shhhh
Is "broken refinery pips" on the list of known bugs for the devs to correct?
Game crashed and won't let me back in
What's even worse the event is almost over and I was at rank 10
Crashed. For the few times it has let me in over the last 30 mins..
Couldn't access events or gifts.
Yes very 😡
Treasury isnt up yet. Its march 13th. Not cool yo
If i dont get my fix of “your treasury is full” messages before 6 pm i get tweaky
Mobile clients seem to be acting up. <@&509691205798592532>. Any word?
It's event reset time so likely to be a bit laggy.
Event ended to soon?.. couldn't finish it earlier because of night shift and game not loading, now it is suddenly done 1 hour earlier..m
It’s 16:10 in Europe, and event reset is at 17:00… just logged in to find event reset is at 16:00… why?
😕
I’m on a europe server
Daylight saving time in US. This happens every 6 months where the first few days of events get offset by an hour
except that Scopely has been messing with the event start/stop times on and off for a few weeks... and I'm not in a DST region... and event reset is still an hour early.
Yea event reset is still to early they messed up. Time reset is also in 13 days not now
Time reset was Sunday morning @ 2AM.
Here its the 26th
Always fun now we no longer have a single date to change the clocks
A heads up would be useful.
Thanks for explaining @spiral venture 👍
It started yesterday from my understanding 😅
Ah, logged on later yesterday. Didn’t notice 🫣👍
Ya me too wtf scopley.
I was tryin to get that first tier of 30 borg queens and almost had it
Then gone. Just spent a bunch of multiphasic
And of course their support chat just happens to be down
The heck? I just accepted my BP rewards and it didn't count towards the syndicate event. Can you please fix the timings of your events? It's incredibly annoying when this stuff doesn't work.
Events coming on an hour earlier is cool, but only if it actually works. I saw the syndicate event, accepted BP rewards, syndicate event is gone, I go out and back in and see the event with no points :<
Syndicate event seems to have been desactivated and launch again within a few min
so how do I get my points to count?
We have no more Infos about it for now
You should send a ticket to Cs in case, if you think those points might make you miss the first milestone
will do
It's been ten minutes since I exchanged Actian Venon for Syndicate XP in the Mantis section of the refinery, but nothing has been added to the event, which shows me that it started half an hour ago. See screenshots
Gonna have to send that to customer service - the mods here cant fix it. Just point you in the right direction
Lag
It counts my Treasure points immediately
Well yeah of course they want you to pay for that. Synd is free lol
Clear your localisation and check if the point register
no change/progress
no i change in 17:10 UTC+1, i see these event and after i change
The original event was taken down shortly after reset since it wasn’t working
So it doesn't have to exist at all. If something doesn't work, don't let it go.
If you're trying to get money because the game doesn't calculate something, it's a waste of time. Bugs and lags every day, that's no reason to invest money in anything.
We are not trying to get anything. The event was pulled a few minutes, you scored during that time, contact CS to correct it
I can do without one event, without paying for it there is no chance to fulfill the whole set, it is not the first and the last that I have ignored or will ignore. The other bugs and lags bother me more. When I have to click on something 20 times to get it done, it's a headache. It's not always and everywhere, it mainly happens to me when I want to warp away and nothing happens. In order to be sure that the ship is flying away, I have to click until it appears that it is flying.
Please fix the exocomp bug where one exo takes multiple slots
Amen Those 2 glitches have been in the game for almost a year now
Are milestones bugged(higher reward in 1st milestones) ?
If they are bugged, I'll ask my 65k actiian loot back, I never do even a single pull of mantis syndicate chest
And the Actium apex that c ant be touched very annoying
Shhhhh
Is the Engage ALB going to be fixed?
1st place has much less rewards than 4-5
Otherwise better aim low 😂
They have 2 days to fix it. They usually fix it towards the end
Well, not as fun if then they fix it at the last minute 🤣
Could be a fun event. Top 10, with top 1 getting the worse rewards. Fight with other alli to do the less possible, but still score as much as you can comparing to the others
Here's a good one mining latinum with Dvor in Lainey got attacked showed ship attacked in Orion which has pvp event going on, ship never was in Orion. I had left Orion prior with Enterprise but only did hailing frequency for pvp event
No treasury event for multiple players on server 51. Clearing localization and multiple restarts don’t solve the issue
Not sure if it's visual or not, but reports are that mess hall officer stat bonus is only being applied to officers assigned to ships. @woven wind ,can you post your screens?
Had a repeat of the baby-blue Join button for an armada, but was using an Augur (not Discovery) ... joined with an Augur, then saw the warp time was going to make me 1 minute too late for the party. But, no screenshots because I wasn't thinking fast enough to catch them this time. Discovery was in a different dock, if that makes a difference?
Sure, these are before and afters for 3 mess hall upgrades. Ghrush's stats change while Spock's remain the same
Mantis could not fill cargo over 47.95. Have 48.49.
It’s a know visual bug
Laan overstates her BD ability so you see extra empty space. Max cargo is 48.49k
that's normal when looking at officers from the officers menu. when not assigned to a ship they will show their base stats.
Mess hall officer bonus does not apply visually unless officer is deployed on a ship. First screen is from a player ( @woven wind) before upgrading mess hall 3x.
that's because what you're seeing are base numbers, there are no other bonuses shown in their numbers either.
Regardless, it's stupid
My discovery won't spore jump. Says i need to update game, but it's up to date...
It's an efficiency calculation bug, that should resolved itself next time you upgrade the warp module.
In the meantime you need to play on your efficiency cost to jump. Using rare stamet with green culber, with a 3rd for synergy, alone, etc
There better explanation in the pinned section of the channel
iOS on IPad.
Game is crashing every few minutes.
It’s becoming almost impossible to play consistently.
My crew presets keep deleting themselves. And this stupid game crashes every five minutes. If we gave you all more money, could you make it crappier?
Since the update adding multiple clicks to get to Loot Boxes. The Notifications in the Refinery have Stopped Working. Now I don't get notifications for Latinum, Borg Tech, Resources, Support, Amalgam, Territory. I keep forgetting to check to see that I have Refining to do.
Guess I need a better GPU ? Game is using 80% running on a RTX 2080 SUPER.
Have you restarted your computer? I had an issue where the game was trying to run 2 instances on top of each other
That happened a month or so ago. Still nothing on it
They ran for 48h. Ticket events don’t run on Mondays
ok tnx
Keep getting exocomp expired messages until I restart the game, kind of like the old annoying treasury collect bug.
Fed Sweep not working. Maybe they think if you make it impossible to put in a ticket, that will solve the problem
Killing players in Naustica doesn't count in the event. Server EU 162
Getting hunt from Klingon despite positive reputation since today
I have the same reputation level for Federation and Romulans but different daylie goals 🤣
With Roms more reputation, it is another checkpoint
Do you have the summary log screen with that on it? The one that shows the list of logs I mean.
Yeah, that's what I thought.
So that shows that you actually initiated the attack, not the hostile (patrols don't attack). Could have been a misclick?
Nope, I had just the feesha warp towards the system as only click and did not get in the system until it was destroyed
Hmm
Not correct what I said just checking the log
Well the list includes direction of attack (the little icon between ship B and Klingon Patrol).
Can't say that something weird didn't happen, but it says that you attacked 😬
Umm…. This is new any ideas?
Only CS #👽-how-to-contact-support can help you. Please give as many details as possible; account id, linked email address and state of account. All would be helpful to make sure you get your account back.
Or initially try re-installing.
Reinstall worked thank you
Game is freezing
yup ^
Well I can log in but can’t warp
there seem to be a scoring freeze happening right now?
<@&509691205798592532>
There is a delay in awarding daily scoring of at least several minutes. I have killed several swarms yet scoring for 3 of swarm dailies is stuck at 24.
All ships are stranded, no recall available
Server 9 has many players, myself included, with stuck ships. I tried recalling 2 and nothing happened.
Scopleys building is on fire.
All ships stuck
Server 8, as well.
whens this problem gonna be fix that I wwant to know. 
same here, server 126
Server 133, many people reporting that there is no treasury active, have cleared localization and re-installed the app.
Mine are stuck as well.
Game went down. Maintenance. Server 9
What server?
Server 8 is under maintenance also
No isn’t, same step